Screenshots
Search Visibility
App name
Description
Make travel plans on the go with etihad airways new-easy-to-use iPhone app. Now you can organise every aspect of your trip from your mobile phone: book flights, check in, download boarding passes, check your flight status, view your etihad guest miles balance and much more. Here are some of our favourite features: A SIMPLER BOOKING PROCESS The app remembers what you searched for last time and you’ll get a clearer view of the cabin layout with our improved seat maps . BUY PREFERRED SEATS For a small fee, you can choose an economy seat close to the exit or with a little more privacy. BUY ADDITIONAL BAGGAGE ALLOWANCE. Purchase additional baggage allowance when you are booking your ticket and save 20% on airport rates. Available up to 48hours before departure. ONE-STEP PAYMENT Use Apple Pay or just scan your credit card details using your phone, and we’ll do the rest. LIVE FLIGHT TRACKER Use our live flight tracker to see if your flight is on time, or where your loved ones are in the air. You can even find out your baggage belt number at Abu Dhabi Airport. ADD YOUR BOARDING PASS TO WALLET For selected routes, download your boarding pass to your iPhone Wallet. For a simpler check-in, scan your passport page and we’ll update the passenger information for you. CHECK YOUR etihad guest MILES BALANCE Check your miles balance and sync future trips booked under your etihad guest number in My Trips. The app holds a copy of your etihad guest membership card should you need it. Please continue to send us your feedback from within the app or via MobileAppFeedback@etihad.ae. We look forward to hearing from you.
Mindblown
by 2chots on 2019/10/18 20:21
The app knew what I wanted to do next.
Great job
by chrizthan on 2019/10/06 17:13
Convenient online check in
App is one of the worse
by Horse of Savannah on 2019/09/29 23:00
I have an iPhone. Every time I open the app, it asks me to login. I don’t know my Etihad guest number, & I can’t reset my password cause I don’t know that number !!!! Trying to know your baggage allowance on the app is a suffering step. Please consider improving your app. We did choose Etihad Airway for our honeymoon distention & we regret it.
Trying to book the ticket via mobile and I don’t see my airport destination AMD
by Love@hindi on 2019/09/21 14:16
I don’t see my option airport option AMD in the destination nor beginning the starting trip please fix it or u don’t even deserve 1 star as well
Add saving dat
by P.N.K on 2019/09/12 09:10
Why I need to add the same informations every time? You can add passengers list, all what we need is to fill full information for everyone once.
Mr
by Stone waid on 2019/09/06 20:28
Excellent
Dumb app
by nawabreddy on 2019/09/05 23:29
It restricts to enter address. It has a limit of 17 characters. I’m not sure which address is shorter than 17
Excellent app
by sabu mathew on 2019/08/20 12:29
This app is a very nice tool for travelers
Unable to modify booking online.
by torqued off 1 on 2019/08/18 20:01
Your web site is less than adequate when modifying booking. I tried to change my flight date and the web site failed me. Now I spent an extra 500 dollars to get a new booking. Tried to modify qqbymg booking but the web site failed.
Weak app
by حكيم الملك on 2019/08/17 10:00
Better than the old version but still needs improvement. Why don't you learn from Emirates Airlines app.
Adel
by يجنن ❤️🌚 on 2019/08/16 11:08
Best airline in the world .. wild an
Spaces not allowed in name
by Bala Srinivasan on 2019/08/15 08:02
Spaces are not allowed in first names.
Peter
by PBel67 on 2019/08/14 11:44
Wow. Shocked. This app is appalling. I just spent 20plus minutes trying to do basic things and it crashes or refuses to accept data. Really frustrating intro to Etihad. 1. App crashed trying to join. I ended up going to the app to login having been through 3 layers of security and email validation just to get a website crash message 2. Couldn’t change my seats. The app locked me into a loop asking for excess baggage that I couldn’t exit without losing my seat change 3. App demanded my home address and address while staying in The US. They are the same thing as I live in the US! it would not accept any entry in the visiting address and my flight is from the IS so why even ask me? So now I can’t even check in... I gave up using the app and hope my Etihad experience is not like the app - frustrating and time wasting.
Tech Kinks Yet to be Worked Out
by Hoya50 on 2019/07/21 17:48
Love the sleek look of the app and adore the in-person service, but this app leaves a lot to be desired. Flight searches are time consuming and require a lot of manual manipulation - and you can’t search easily via partner airlines to fly Etihad where possible and partners otherwise. Boarding passes are somehow hard to access and don’t list boarding times. Finally - the functionality clearly exists to input a partner airline frequent flyer number but the app won’t accept mine. For such a high-end and otherwise impressive carrier, the tech norms found on other carriers is severely lacking. *Moreover, this may never be published because over 10 random nicknames I just tried were all ‘taken’ ... which I’d say is incredibly unlikely.
Flight Status will never work
by ggffrydu on 2019/07/17 22:46
Trying to use this app to track the status and it’s no good. I only see the trying cursor and this page never gets listed or refreshed. I am not sure about the other features and this is not applicable for the other features.
Not all locations are listed
by SusuB201818 on 2019/07/13 00:54
AMD is not listed in the booking section. Please add.
The app is not efficient
by scweelar on 2019/07/06 01:40
Good afternoon, It took me over 45 minutes to check in, as your app is not designs to accept full address also it’s limited to US addresses. Too many steps and to much information required during check which should be requested during the reservation process. Like Emirates Arline’s or Saudi air. Warmest regards
Etihad App
by droyle15 on 2019/06/18 23:57
The app is great! Easiest check in by far by airline app I’ve used! Can’t wait for my flight!
Great app
by Abusaeed79 on 2019/06/10 18:50
Great app
More Incompetence
by Strutv22 on 2019/05/28 10:00
After installing update 2.1.2, all of my account information and current and upcoming trips were deleted from the app. Now I have to go find my Etihad guest number and my password to login again so I can find out what time my flight leaves on Friday. Worthless
Application
by Kalp patel on 2019/05/14 14:00
Add Ahmedabad as an destination to your application as you fly daily there and still don’t offer it in the list.
Get the app integrated
by skuae on 2019/05/02 13:27
I am surprised that Etihad has still not fully integrated the member account with booking tickets. In spite of using the app when I am logged in, there is no option where I can select my name to fill in all the required fields. Also on selection of seats, the booking system does not recognize that I am a good member and wants to charge me for the seat.
Great app!!!!!
by Facu on 2019/04/30 18:27
Etihad has done an amazing job in changing the app and is so easy and very informative! Great job!
Website
by Ehab Abdelrazag on 2019/04/30 05:44
The Etihad website is the worse when it comes to booking via online. Every time I am processing an online booking there is an issue with website. I call the hotline for support and they acknowledge the problem and asking me to wait for a while before the system is back. I am always forced to change my plans because the waiting time frame end up being 24 hrs. Keep in my mind I try this booking via using my miles. Unfortunately it is always a bad experience. I am hoping that something would be done towards your Etihad guest online booking.
This app is not well made
by Dudsterjcjcjcj on 2019/04/25 07:19
There is nothing intuitive about this and you have to guess what to do to say, choose a seat that doesn’t cost more. The address line doesn’t even allow enough characters for my address and it’s a short address.
Rip of
by schnutte on 2019/04/18 19:49
Asking to pay for reserving a seat when paying a premium fee already is poor from a Arline claiming to be high end
Adding card to wallet
by varanusai on 2019/04/16 13:03
Basic card view is not supported. Please add card for apple wallet that would be very helpful to pull the account very quickly.
One the pioneers
by balhwaishel on 2019/04/04 05:18
One the best flexible airlines apps ever.
app is crashing award booking
by joezwu on 2019/04/02 02:59
I am trying to book an award flight, after selecting the cities and specifying adult and business, the app crashes. I cannot search award flights on the app.
Suhail
by Suhail H on 2019/03/26 12:11
The app has been developed quite significantly. I would really appreciate it if adding the membership to apple wallet is added. It will make it very easy to check the miles accumulation.
Hyderabad
by Drno007 on 2019/03/08 10:37
There is no "Hyderabad" in the drop down departure or arrival airport. What a shame!
Tareq
by Tareq's on 2019/02/28 07:47
- The app is slow !
نوع الطائره
by سعيد الشبلي on 2019/02/26 19:46
يرجى ذكر نوع الطائره في التفاصيل
Online check in
by %*#%^*+!!! on 2019/02/22 22:24
If information is missing or incorrect, this should be highlighted for quick reference.
Multiple attempts to process
by lunakina on 2019/02/20 02:08
Hi etihad, I have tried multiple times this evening to book these flights both through my PC (Mozilla, Chrome and ie), phone, and iPad. After working on this for an hour I have given up. I even tried logging in via your app twice. I’m very frustrated by the tech barriers with booking.
Good job
by mhoammed on 2019/02/18 16:33
The did good job
Slow
by neilkd69 on 2019/02/16 00:27
Very slow. Cannot update contact information. Keeps giving error.
Worst app
by Subham sengupta 12345 on 2019/02/14 03:17
Checked some seats got some other. Complete nonsense
Samir
by samir ajmeri on 2019/02/05 23:38
Staff is very unfriendly and compare to Emirates staff very arrogant and rude . Specially with the old people who have a language problem. Etihad should offer a public complain and appreciation book , they will see the result of the full of complaint .
Info should store
by KandyKane in the place on 2019/02/05 08:36
Each time you checkin through the app you have to add all of your information. It is not convenient. Also cannot upgrade in the app
Hassle free awesomeness
by Trichy Bala on 2019/01/21 16:54
Etihad’s app is an hassle free awesomeness. Find your booking - no problem Select seats, check-in, scam passport, enter details - no problem. Very easy to find all details I needed and checked in within 5 min - No hassle.
Please help
by mido rami on 2019/01/16 21:15
Impossible to add my frequent flyer card to wallet on my iPhone. I tried but in vain. Thanks
Delete trip
by ali_abu dhabi on 2019/01/08 13:38
For someone reason you can’t delete cancelled trips anymore. It used to be to do that in the past but now you can’t. Can you please look into it.
The worst experience ever
by nabilbouassaba on 2019/01/03 04:51
The worst customer service and the worse airline company ever
Great Apps
by Rogelio2018 on 2018/12/28 18:40
Easy Check for flights
Poor app design
by Laxmi.F on 2018/12/20 02:38
The app is too bad. I had to fill my details several times as the check in was failing.
Need improvement
by Hfayaz on 2018/12/14 18:54
UAE option is there but can not process through the app, it keep getting crash.
Lots of unnecessary steps not user friendly
by anks104 on 2018/12/13 00:03
I selected my seats yesterday and then pressed the done button on the top left, which means that I am done with the checking. I didn’t realized the app has one more done button at the bottom which I could see a day after realizing that app didn’t picked up my checking on pressing top left done button. Today I have flight and I didn’t see the seat I selected a day before. Didn’t understand the utility of having done button two times. Need to be developed more rationally.
Abcxyz1683
by Abcxyz1683 on 2018/12/10 04:15
This is the worst ever airline I have ever used. The customer support is useless as they don’t know any thing about the system. There is no sync between the mobile data I see and data in the system that customer support executive can see. Hopeless system. Don’t use it.
Poor usability
by Mount ninja on 2018/12/09 03:01
My first experience with Etihad airlines. Started using this app. Surprisingly the developers think that the street address cannot be greater than 17 characters! Wake up please.
Baggage Fees
by jderst3406 on 2018/12/02 08:15
This not the first time I have booked online. I do not appreciate that there is some tricky way to select baggage. Then find out at the airport a fee is charged. And since this is round trip I’m getting charged twice. Former Etihad customer. 😬
Absolutely useless doesn’t allow right info
by cyxzzxx on 2018/12/01 04:30
It is most ridiculous app I have ever seen. Why is it showing me that I cannot enter more than 17 char for address line 1
Please please fix this
by sami8943 on 2018/11/15 03:18
Do you really test it ???
Basic App lacks features
by a hill on 2018/11/11 04:16
It’s quite basic, shows you your trip but that’s about it. Lacks Face ID feature.
Amazingly convenient app
by g405y on 2018/11/08 23:37
Very easy, convenient layout and payment options
They trick you to buy seats while check in online
by amitkrp on 2018/11/07 14:49
I checked in online for 2 passengers and despite whole flight is empty, it assigned separate seats at two different rows for free. If I want it together I have to pay. Cheap trick by etihad!!!
The best and easy
by osama.sharif on 2018/10/30 22:20
Honestly the best application to log in and have your boarding pass easy by scanning and having all the details. Wish ETIHAD AIRWAY all the best
Mr
by Zeshankajanj on 2018/10/13 12:07
The app suddenly deleted all my past trips and is not showing any of my past trips. Can you help me out with it
Not a very useful app on balance.
by iChitturi on 2018/09/30 17:05
I use lotsa airline apps and I’m really disappointed with how little the app can do. Case in point it dose not give me options to upgrade my seats.
Family booking
by Mohammed 529 on 2018/09/26 11:22
Kindly improvise your passengers’ experiences by opting to book family members by one account it will save time and make it a better experience rather than inserting the names one by one. Cheers Mr. alzaabi. A proud Etihad Gold member
Omg it’s really bad service
by Al2220 on 2018/09/06 01:38
I have a account with you guys and i fly couple of time with you then now time to reedem my points my account on review for couple month and after that its lock then i call customer service center many time finnaly they told me you have to mail us and we get back to u So i mail them three times not evan single response from them. So finally i want to delete this apps and i swear i m not gonna suggest anyone or not gonna travel Thank you
Bug in core functionality
by Mk 7 on 2018/09/04 14:17
I am able to search flights to Ahmedabad from the website but not from the app. Tried to provide the feedback through the app and it has bugs as well. Overall looks like Etihad hasn’t worked well on the mobile app.
User Friendly
by الإمارات الحبيبة on 2018/09/03 03:28
Your mobile app is excellent: user friendly & fast response time, however your online website is very disappointing, slow & unresponsive. Thank you
Poor options
by FiveStarsApp(Y) on 2018/08/30 12:36
Still no miles booking.
Love etihad airways!
by NeetulovesPawan on 2018/08/29 12:49
Awesome!!
Auto fill
by Home2013 on 2018/08/21 06:32
The app should auto fill the passenger info as I am using my phone to book and already logged on.
I love Etihad airways 😍💛💛💙💙💛💛
by x7ossam on 2018/08/16 23:17
I love Etihad airways 😍💛💛💙💙💛💛
Great app
by DikaNY on 2018/08/12 11:56
Intuitive
Unacceptable delays
by bb0591 on 2018/08/12 02:59
From Abu Dhabi to New York we sat 2 hours in the plane. Now from jfk to Abu Dhabi I will have to sit an extra 5.5 hours.
Excellent
by ibrahima Toure on 2018/08/08 07:57
You are the best. Everything is simple, normal, and straightforward.
Poor application
by Ykdent on 2018/08/04 15:46
The application has minimum value as it lacks many features ,
Great App
by Buhamoodi on 2018/07/30 13:01
This is a great App and easy to use. Casablanca destination cannot be chosen as a start city so you need to check that. Also, it would be nice if you can add the feature of booking flights using miles, and also upgrading your flight.
Good app but no Apple Watch version?
by mawkaw on 2018/07/14 18:34
Why isn’t there an app for the Apple Watch?
EXCELLENT
by baby soliva on 2018/07/14 14:34
Excellent application
Excellent & Keeps Improving
by Lakewood Guy on 2018/07/06 20:23
I like the app. It is getting easier and more friendly to use. One thing to note is seat selection which gets clumsy sometimes if flights are full.
Lacking alot of options
by Xyzhello on 2018/06/27 23:35
The app needs to add more options for booking, baggage etc
Too Basic!!
by AHS2018 on 2018/06/09 12:11
Not very user friendly Too basic compared with other Airlines Can not get boarding pass for connecting flights
Amenity Kit
by Disappointed Travelrer on 2018/05/12 09:25
Usually airlines provide guest in Business or First Class with Amenity Kits, but not Etihad. I asked via their email Customer Service only to told to contact their main office- not a good response. For all the money paid at least give the chance for customers to accept or decline Kits.
Unable to check in Online in India
by Nikhil2 on 2018/05/09 12:46
Unable to check in online & add Boarding Pass to Apple wallet, everything else works fine.
Very slow
by Diegol1975ec on 2018/04/28 06:36
Takes forever to load!
On line checking
by patel's view on 2018/04/27 02:39
A lengthy on line process. Couldn’t get my working credit card charged. Spent 3 hours to check in
Love it
by AlMahairi on 2018/04/26 11:23
Just perfect
Almost perfect
by theVRs on 2018/04/26 09:54
Should remember my “permanent address” in my profile (along with other traveler info which it does remember) — so I don’t have to re-enter it every time I check into a flight. Otherwise, great app!
Need improvement
by PJGSK on 2018/04/20 19:02
No option to currency converter. As we pay for our parents
Address information
by caprian2988 on 2018/04/20 18:27
The form to give address accepts only 17 characters. Please increase it. Most address cannot fit in 17 characters.
Boarding pass doesn’t work.
by Dmac0838 on 2018/03/06 14:45
Why have an app that doesn’t work. And when the boarding pass doesn’t work. Nobody working a counter in jfk to get a printed pass. Emirates here I come! They are open with people at the counter.
App needs a lot of work
by Worfdog1 on 2018/03/06 12:56
Not user friendly. Asked for information not needed.
العين المواجعي شارع 20 بنايه 9 شقه 4
by majdi kallab on 2018/03/04 07:19
اشكر طيران الاتحاد على الخدمات المتفوقه عالميا واشكر المسؤلين على طيران الاتحاد على تميزهم وتقدمهم على جميع الطيران وشكرا
Over 20 attempts to sign up
by aaalam1 on 2018/03/03 12:51
Took me more then 20 attempts just to sign up so I would rate the website pretty low.
Check in
by agoel412 on 2018/02/26 16:33
Difficult to check in on line on this app
App needs improvement
by Farhan from Pakistan on 2018/02/26 03:23
If I live in USA and u ask me to put in my permanent address and address you stay don’t make us choose Canada or USA becuz we are leaving from USA and leaving to else where. It won’t let me bypass to check in becuz I am traveling abroad from USA and Section that ask “Address you stay at” only takes addresses within USA or Canada. Pathetic
Bad website design
by Rreevveess on 2018/02/20 00:40
Most annoying website design and check in process. You seem to have made it as complicated as possible.
Not clever
by Hamad Darmaki on 2018/02/18 18:59
Nothing new or added value
Very bad
by dodi1953 on 2018/02/06 11:27
Very bad app comparing to Qatar Airways app,and you can't purchase extra weight from ! Or track your baggages...In General Etihad Airways must improve every thing from app,till customers service! Everything it's out of date
Excellent service
by Jaishali on 2018/02/04 09:56
Great service !!!
Poor user experience
by Jkhf2010 on 2018/01/30 04:56
Very slow NOt enough space to write an address
Not worth the trouble
by Rhybread on 2018/01/23 14:08
Can’t book flights with miles and it’s too hard to get back to the home screen if I want to book a flight and then have to go back and change something. I shouldn’t have to keep clicking the back button to do that
Erorr every time i make check-in
by Humam emad on 2018/01/13 07:21
Erorr every time i make check-in
Check in
by archieaj on 2017/12/30 00:30
Very smooth check in. Easy to use app.
Great App
by Buhamoodi on 2018/07/30 13:01
This is a great App and easy to use. Casablanca destination cannot be chosen as a start city so you need to check that. Also, it would be nice if you can add the feature of booking flights using miles, and also upgrading your flight.
Website
by Ehab Abdelrazag on 2019/04/30 05:44
The Etihad website is the worse when it comes to booking via online. Every time I am processing an online booking there is an issue with website. I call the hotline for support and they acknowledge the problem and asking me to wait for a while before the system is back. I am always forced to change my plans because the waiting time frame end up being 24 hrs. Keep in my mind I try this booking via using my miles. Unfortunately it is always a bad experience. I am hoping that something would be done towards your Etihad guest online booking.
Great App but missing couple of features
by Eng_Bimmer on 2017/08/28 16:26
Everything about the App is great from the UI, checking the miles and adding your booked trip to Apple wallet. But I'm still missing the ability to book a ticket using my miles and I can't access my account and check or update my information. I think the developer should consider these requests
Lots of unnecessary steps not user friendly
by anks104 on 2018/12/13 00:03
I selected my seats yesterday and then pressed the done button on the top left, which means that I am done with the checking. I didn’t realized the app has one more done button at the bottom which I could see a day after realizing that app didn’t picked up my checking on pressing top left done button. Today I have flight and I didn’t see the seat I selected a day before. Didn’t understand the utility of having done button two times. Need to be developed more rationally.
Peter
by PBel67 on 2019/08/14 11:44
Wow. Shocked. This app is appalling. I just spent 20plus minutes trying to do basic things and it crashes or refuses to accept data. Really frustrating intro to Etihad. 1. App crashed trying to join. I ended up going to the app to login having been through 3 layers of security and email validation just to get a website crash message 2. Couldn’t change my seats. The app locked me into a loop asking for excess baggage that I couldn’t exit without losing my seat change 3. App demanded my home address and address while staying in The US. They are the same thing as I live in the US! it would not accept any entry in the visiting address and my flight is from the IS so why even ask me? So now I can’t even check in... I gave up using the app and hope my Etihad experience is not like the app - frustrating and time wasting.
Get the app integrated
by skuae on 2019/05/02 13:27
I am surprised that Etihad has still not fully integrated the member account with booking tickets. In spite of using the app when I am logged in, there is no option where I can select my name to fill in all the required fields. Also on selection of seats, the booking system does not recognize that I am a good member and wants to charge me for the seat.
Excellent & Keeps Improving
by Lakewood Guy on 2018/07/06 20:23
I like the app. It is getting easier and more friendly to use. One thing to note is seat selection which gets clumsy sometimes if flights are full.
Omg it’s really bad service
by Al2220 on 2018/09/06 01:38
I have a account with you guys and i fly couple of time with you then now time to reedem my points my account on review for couple month and after that its lock then i call customer service center many time finnaly they told me you have to mail us and we get back to u So i mail them three times not evan single response from them. So finally i want to delete this apps and i swear i m not gonna suggest anyone or not gonna travel Thank you
Tech Kinks Yet to be Worked Out
by Hoya50 on 2019/07/21 17:48
Love the sleek look of the app and adore the in-person service, but this app leaves a lot to be desired. Flight searches are time consuming and require a lot of manual manipulation - and you can’t search easily via partner airlines to fly Etihad where possible and partners otherwise. Boarding passes are somehow hard to access and don’t list boarding times. Finally - the functionality clearly exists to input a partner airline frequent flyer number but the app won’t accept mine. For such a high-end and otherwise impressive carrier, the tech norms found on other carriers is severely lacking. *Moreover, this may never be published because over 10 random nicknames I just tried were all ‘taken’ ... which I’d say is incredibly unlikely.
Suhail
by Suhail H on 2019/03/26 12:11
The app has been developed quite significantly. I would really appreciate it if adding the membership to apple wallet is added. It will make it very easy to check the miles accumulation.
Need improvement
by Hfayaz on 2018/12/14 18:54
UAE option is there but can not process through the app, it keep getting crash.
Need lots of enhancement!
by arabtraveljock on 2017/12/01 01:00
This app is so lagging when compared to other mobile app! Etihad, what tool so long to have a comprehensive mobile apps like other major airlines! When it come to loyalty program; it’s useless! You can’t book using miles! Also, it’s not possible to book with partners thru apps! We still need to call the worst call center ever! The apps needs lots of enhancements and development
User Friendly
by الإمارات الحبيبة on 2018/09/03 03:28
Your mobile app is excellent: user friendly & fast response time, however your online website is very disappointing, slow & unresponsive. Thank you
Adding card to wallet
by varanusai on 2019/04/16 13:03
Basic card view is not supported. Please add card for apple wallet that would be very helpful to pull the account very quickly.
Auto fill
by Home2013 on 2018/08/21 06:32
The app should auto fill the passenger info as I am using my phone to book and already logged on.
Almost perfect
by theVRs on 2018/04/26 09:54
Should remember my “permanent address” in my profile (along with other traveler info which it does remember) — so I don’t have to re-enter it every time I check into a flight. Otherwise, great app!
Flight Status will never work
by ggffrydu on 2019/07/17 22:46
Trying to use this app to track the status and it’s no good. I only see the trying cursor and this page never gets listed or refreshed. I am not sure about the other features and this is not applicable for the other features.
Amazingly convenient app
by g405y on 2018/11/08 23:37
Very easy, convenient layout and payment options
Not worth the trouble
by Rhybread on 2018/01/23 14:08
Can’t book flights with miles and it’s too hard to get back to the home screen if I want to book a flight and then have to go back and change something. I shouldn’t have to keep clicking the back button to do that
The best and easy
by osama.sharif on 2018/10/30 22:20
Honestly the best application to log in and have your boarding pass easy by scanning and having all the details. Wish ETIHAD AIRWAY all the best
Unable to check in Online in India
by Nikhil2 on 2018/05/09 12:46
Unable to check in online & add Boarding Pass to Apple wallet, everything else works fine.
App is one of the worse
by Horse of Savannah on 2019/09/29 23:00
I have an iPhone. Every time I open the app, it asks me to login. I don’t know my Etihad guest number, & I can’t reset my password cause I don’t know that number !!!! Trying to know your baggage allowance on the app is a suffering step. Please consider improving your app. We did choose Etihad Airway for our honeymoon distention & we regret it.
Lacking alot of options
by Xyzhello on 2018/06/27 23:35
The app needs to add more options for booking, baggage etc
Multiple attempts to process
by lunakina on 2019/02/20 02:08
Hi etihad, I have tried multiple times this evening to book these flights both through my PC (Mozilla, Chrome and ie), phone, and iPad. After working on this for an hour I have given up. I even tried logging in via your app twice. I’m very frustrated by the tech barriers with booking.
App needs improvement
by Farhan from Pakistan on 2018/02/26 03:23
If I live in USA and u ask me to put in my permanent address and address you stay don’t make us choose Canada or USA becuz we are leaving from USA and leaving to else where. It won’t let me bypass to check in becuz I am traveling abroad from USA and Section that ask “Address you stay at” only takes addresses within USA or Canada. Pathetic
Info should store
by KandyKane in the place on 2019/02/05 08:36
Each time you checkin through the app you have to add all of your information. It is not convenient. Also cannot upgrade in the app
Bug in core functionality
by Mk 7 on 2018/09/04 14:17
I am able to search flights to Ahmedabad from the website but not from the app. Tried to provide the feedback through the app and it has bugs as well. Overall looks like Etihad hasn’t worked well on the mobile app.
Etihad App
by droyle15 on 2019/06/18 23:57
The app is great! Easiest check in by far by airline app I’ve used! Can’t wait for my flight!
Unable to modify booking online.
by torqued off 1 on 2019/08/18 20:01
Your web site is less than adequate when modifying booking. I tried to change my flight date and the web site failed me. Now I spent an extra 500 dollars to get a new booking. Tried to modify qqbymg booking but the web site failed.
Don't force an app upgrade
by ZacharyBK on 2017/10/03 16:29
You're a travel app for mostly international flights. Do not force an update to the app in order to use it. Most of your customers are likely using the app with a weak or non existent signal/wifi while traveling.
More Incompetence
by Strutv22 on 2019/05/28 10:00
After installing update 2.1.2, all of my account information and current and upcoming trips were deleted from the app. Now I have to go find my Etihad guest number and my password to login again so I can find out what time my flight leaves on Friday. Worthless
This app is not well made
by Dudsterjcjcjcj on 2019/04/25 07:19
There is nothing intuitive about this and you have to guess what to do to say, choose a seat that doesn’t cost more. The address line doesn’t even allow enough characters for my address and it’s a short address.
Abcxyz1683
by Abcxyz1683 on 2018/12/10 04:15
This is the worst ever airline I have ever used. The customer support is useless as they don’t know any thing about the system. There is no sync between the mobile data I see and data in the system that customer support executive can see. Hopeless system. Don’t use it.
Great job
by chrizthan on 2019/10/06 17:13
Convenient online check in
Online check in
by %*#%^*+!!! on 2019/02/22 22:24
If information is missing or incorrect, this should be highlighted for quick reference.
Too Basic!!
by AHS2018 on 2018/06/09 12:11
Not very user friendly Too basic compared with other Airlines Can not get boarding pass for connecting flights
Check in
by archieaj on 2017/12/30 00:30
Very smooth check in. Easy to use app.
Mr
by Zeshankajanj on 2018/10/13 12:07
The app suddenly deleted all my past trips and is not showing any of my past trips. Can you help me out with it
Not clever
by Hamad Darmaki on 2018/02/18 18:59
Nothing new or added value
Great app!!!!!
by Facu on 2019/04/30 18:27
Etihad has done an amazing job in changing the app and is so easy and very informative! Great job!
Add saving dat
by P.N.K on 2019/09/12 09:10
Why I need to add the same informations every time? You can add passengers list, all what we need is to fill full information for everyone once.
Amenity Kit
by Disappointed Travelrer on 2018/05/12 09:25
Usually airlines provide guest in Business or First Class with Amenity Kits, but not Etihad. I asked via their email Customer Service only to told to contact their main office- not a good response. For all the money paid at least give the chance for customers to accept or decline Kits.
Need improvement
by PJGSK on 2018/04/20 19:02
No option to currency converter. As we pay for our parents
always best
by Kuntac Park on 2017/12/28 15:40
I am used to use the Etihad airline because I am woring in UAE from Korea, they always treated for me best serviced.
Weak app
by حكيم الملك on 2019/08/17 10:00
Better than the old version but still needs improvement. Why don't you learn from Emirates Airlines app.
Trying to book the ticket via mobile and I don’t see my airport destination AMD
by Love@hindi on 2019/09/21 14:16
I don’t see my option airport option AMD in the destination nor beginning the starting trip please fix it or u don’t even deserve 1 star as well
Update trips on app
by حمد27 on 2017/10/29 18:32
Canceled upcoming trips cannot be removed from the app update also the ones have been modified. Cannot choose seats through the app. There is no option to upgrade the flight through the app.
Great Apps
by Rogelio2018 on 2018/12/28 18:40
Easy Check for flights
Slow
by neilkd69 on 2019/02/16 00:27
Very slow. Cannot update contact information. Keeps giving error.
Rating Trends
23,18,9,12,15,18,15,16,12,7,18,9,20,15,12,13,18,19,25,20,19,16,5,18,9,10,16,16,15,14,18,17,14,10,12,23,14,13,20,13,16,12,29,15,13,19,13,14,22,10,15,14,14,13,19,8,17,12,9,8,15,22,18,11,5,17,16,16,19,19,22,14,10,8,13,23,17,25,9,18,21,17,23,13,23,9,17,20,21,27
All Versions
4.0
13,427 total
 5
10,572
 4
1,620
 3
608
 2
193
 1
430
Current Version (2.1.2)
4.0
13,374 total
 5
10,562
 4
1,617
 3
604
 2
189
 1
406
Version History
More...