Booked a hotel room for July 4th in Branson. Unfortunately this app/company over booked rooms. I spent most of the day trying to find out where I was staying because they kept forwarding my reservation to a different hotel that also had no rooms. I was told someone from Costa Rica would call me to let me know what hotel I’d be staying at... I ended up calling back multiple times because no one called me! At 9pm on the night of check in I still have zero idea where I’d be staying. I was told wrong multi times & alot of time just trying to get through to someone (call center not in US). A 11:00pm a room was finally found for me BUT it would be an up charge.. are you kidding me?? I ended up wasting a whole day trying to figure out where my room was to not actually have one. Had to sleep in my car. Garbage service!! Will never use again.

Love staying here !

Didn’t know what happen

For the price I definitely approve

Going to Dallas for business and thus is such a great deal. Normally a room like this would be at least $189 per night. For a week day rate this was definitely a BIG SCORE. Going to tell all my family and friends to get the OYO APP.

They cancelled my booking last minute without any email/ph confirmation. Will not recommend OYO for sure. Cheap and useless.

If it weren’t for the night crew consisting of the two girls that work the front desk at night and the young ladies that clean up the rooms this place would have been my worst customer service experience. The hot water is a first come first serve and that alone will ruin the end of your day alone. The facility is getting a face lift and the price of the room is discounted for that reason and was well understood before purchasing the room but the horrible customer service I just don’t get. Refacing or remodeling a business is always a bold step and is a good move to keep up your quality and maintain a good customer base which throws me a huge curve as to why you would employ anyone with no customer service experience or better yet make the only employees that had any work the night shift and clean the rooms. They need to be running your business.

Great

Signed up with code OYOUSA for free night. App acknowledged 100% discount on first night. Reserved a room but cost is $54. There is no way to get help in the app.

Nice and wonderful

I decided to download this app. I looked at places I would need a room while traveling. Couldn’t fine a single room!!! I also had a few friends that said I could refer my family and friends and get an amazon giftcard for putting out the word. I referred ppl and they didn’t send me the amazon giftcard. So i got ahold of support and it took WEEKS for them to tell me that I wasn’t “eligible” for the reward. I DID EVERYTHING REQUIRED AND I EVEN READ T&C. You guys are a rip off and a total SCAM!!! I talked to everyone ive referred and had them uninstall the app. WORTHLESS APP!

Fraud company

Do not book rooms through oyo, loosing money may not be an issue but your life will be in danger , I had similar experience twice ,I got only apologise from oyo , lost money and spoiled my holiday,I have no such dirty words to explain how bad my situation was.... and also I lost money just imagine how frustrated I would be. And please shameless oyo company I don’t need your apology

I referred all my family and friends in December for their referral program but never got all my vouchers. It said I was supposed to get 4 total I got the first 2 but not the rest. I even got a call from them about booking a hotel but nothing else. I’m missing my $50 and $100 amazon vouchers. Please don’t fall for this company’s tricks. I regret even telling my family and friends about it.

I made my first booking by Calling OYO customer service number. It was pleasure talking to Mohammad Azar he was so patience, polite and helpful in making adjustments to my booking.

I had booked a room in Grand Apple for 4 nights in Ahmedabad. It was a late check in, around 11 pm, after entering the room I was shocked to see the filthy condition of the room. I immediately contacted their customer support who asked me to share the pics of the room so they can call me back after seeing the pics and arrange alternate accommodation. I shared the pics immediately but did not get any call back, I waited for couple of hours and sent a reminder email but still did not get any call. So i had to spend the night in that filthy room. Next morning i called them back at 7 am and I had to explain everything over again and the executive said I need to call after 9am when their ground agents are available so they can verify the situation. I called back after 9 am too and had to explain everything again, they said they cannot issue full refund as I had already spent a night there and will refund full amount for the remaining 3 nights to which I did not agree to this as I had immediately informed oyo about the condition of the room and was forced to stay for the night because oyo had not called me back and had not made any alternative arrangement for my accommodation. I checked out of that filth at 10.41 am and called oyo to inform about the same and to check the status of my complaint and I was informed that I will get full refund for the 3 nights and 20% for the night spend to which i hesitantly agreed as i did not want waste more of my time in talking with them. After 4 nights I received email from oyo mentioning that I have checked out after 4 nights And I have been charged for the full period. I called them immediately, this time they said they will charge me full for the night spent and will refund only 80% of the 3 nights. Why oyo? You guys made a basic promise of clean and hygienic rooms and you failed to deliver the same, even after informing about the condition of the room you did not call back, now why should I pay for the period which did not even stay and why should I pay for the period which you forced me to stay in a filthy room?

Very easy booking thank you

They make fake promises which they can’t delivered they they even lie about there ad which publish in the aap never recommend to any one

The worst experience ever, I traveled all the way to Jeddah, to be informed that the hotel I booked from OYO is fake, and that the hotel have never made a deal with your app,and the customer service is unprofessional, really a very disappointing app 👎🏼

Never trust the reviews for hotels and worst customer service. Please avoid OYO as much as possible. Got into a 3-star hotel and they had serious hygiene issues. Bloody sheets, smelly rooms, dirty toilets just chaos. I checked out immediately and haven’t received my 9742 rupees of my refund. Called customer service 5-6 times and got escalated 4 times. Provide alternate contact numbers they are not calling me or processing the refund. PLEASE AVOID OYO AT ALL COST. Suing them for all inconvenience caused. This is not acceptable service.

First of all the app was great which I used to book an OYO room few days prior to my arrival at my destination city. I requested for an early morning checkin as I was landing early and when I landed I opened the app to get the directions and it mentioned that my booking was cancelled. It was cancelled without my knowledge and I didn’t receive any notification or an email regarding this. I don’t know who cancelled the booking is it the hotel or the OYO service but I was stranded in a new city without a place to go. So I tried my luck again and used OYO app to check if there were any hotels available for an early morning checkin and the OYO app showed me that the very hotel which I booked earlier is available for checkin and this time I made sure I paid and I received the confirmation email and the app showed that my booking was confirmed as well. I felt relieved and booked a cab to the hotel and upon my arrival when I showed my booking confirmation the hotel representative told me that they are 100% booked and he can’t accommodate me. Then why the HELL OYO app allowed me book it in the first place. Then after a long battle with the OYO customer care I was given another booking with another OYO hotel which was 10 mins away. As I was alone and young it wasn’t a big deal for me to go to another hotel and stay there. But for people who arrive with their families or for older people it would have been quite difficult for them to go through this hassle. Not using this app service again!!

I stayed in a Knight’s Inn that was bought by OYO. The hotel was nice so I downloaded the app. I tried to use the app the book a room the next night. The app said $29 but they were going to charge me $79 for the room! Plus, I’ve had the app for 3 days and have gotten 12 notifications about irrelevant “offers” and when you close the app after clearing the notifications they send you another one so there will ALWAYS be a notification showing for the app. This is a very shady app and I am deleting it.

After completing the referral part they only paid out the first 3. But not for the $100 voucher! And upon contacting them they say you only completed a certain amount but I have pictures I’ve sent them proving that on the app it said congratulations you completed $100 Amazon voucher! I’m not the only one this has happened to many of my 62k plus followers on social media have been dealing with this issue! Do not fall into their scams!

very user friendly website and excellent staff. the night lady is great and so is Crystal and her team during the day

Read the reviews! People are paying for hotels and then not allowed to stay in them. My issue is with their referral system and customer service. They won't send you your Amazon Referrals which amount to over $100 and they send responses for the public too see, but those are fake to. I connected them per their response so that they can fix my issue but instead of replying they marked my case closed and didn't respond. Keep clear from this company!

On the advertisement that have in the rooms is faults. I not recommend the app that have.it said on it that if u download the app u get a free room well u don’t and they do on error the app. So the app they need to take it down.

Easy booking very quick

A couple WEEKS ago I referred more than 15 people and it said that I would get a $50 amazon gift card voucher and when I waited over 1 month I NEVER got it!! I emailed them saying I never got it and they said they only gave me a $5 amazon gift card which I wanted a $50 amazon gift card but never gave me it!! Scammers do not trust this app because I never received it.

App makes it simple and great priced

Can’t beat the price

My code wasn’t sent to my phone I need help

The whole refer a friend and get an amazon gift card is a sham I bugged a lot of people I knew about signing up and then I never got squat I will never use this app again if the promo is a scam what else is

Drove from Ohio to Arizona with -0- hotels. Also the only info/help to read about on HOW TO USE is only in the refer a friend. Wast of time also TONS of emails a day was sent to my inbox. Very annoying

Very worst customer service and the customer service representative are not cooperative. First they make promises and then they denied.

It is difficult and seems to me to be false advertisement I have been told since signing up that I would get a free room never happened then just now was told 60% off and it only does 39 but the staff here at deridder are the best I could not ask for more

I recently used oyo to book hotel 2 times and both the times the photos of hotel are very different from the actual hotel photos. Customer care wasn’t responsive as well.

Oyo refuses to payout earned referral bonuses. This company is a joke! Oyo has reached out, but I cannot respond. I’ve asked more than once for help with logging in and have been ignored BOTH times. I CANNOT LOG IN TO MY ACCOUNT.

Don’t reffer people to this app you won’t get your money stay away !!!

Great Service!!! Very happy with all my experiences here!

TRASH

i referred more than 20 people to this app to no avail!! only 15 out of 165 dollars promised to me, if you promise something you should give it to the public!

I had reached out to customer service and they claimed they were looking into my issue over a week ago, no luck. I have had so many referrals and never received any gift cards. I’m leaving one star just to write the review but the customer service is terrible and you are promised rewards that you will not receive. I wasted too much time referring others and I feel like my rewards now expired due to the lack of customer service response. I do not recommend this company.

I was there lady week And enjoyed every second of my stay in Kathmandu! Would recommend others to stay and sure will be back !

I had referred 8 friends and it wasn’t giving me the amazon cards it would disappear and tell me to refer more people very disappointed cause this app was very good

Don’t download. It’s a scam and they are fishing for people’s phone numbers and data. They say they will give Amazon gift cards for referrals but never do. Total scam. Don’t give them your info or your friends. 👎👎

I had earned more then 50 dollars in amazon vouchers and they only sent me 5 dollars it is unacceptable

Fake app don't download.. Last time I got like more than 20 referrals but I did not receive any Amazon gift card and when I tried to contact them they just saying Hi. we're working on your concern and we'll get back to you once we have an update on this but they did nothing so I have to contact them and they just saying the same thing over and over.

Absolutely terrible. I downloaded the app to see if it would be of use to me. However, upon deciding it wouldn’t, I couldn’t delete the account?? Can you guys please help me delete my account??

No award for missile play after above 20 score and shake and win says bad request

Referral code: RAVE559745 Biggest problem every year is trying to find good hotels at decent prices so I’m excited to use this app. Ive heard good things and it seems easy enough from what I e used so far 💖💖💖

The OYO app is so convenient and amazing to use

Ive a bad experience with OYO booking twice on differe situations when i reached hotel by booking oyyo they refused to check me in by stating they are no more with oyyo Oyyo should take care of minimum things before they allow us to book such hotels

They lure you in with promotions and coupons and referral bonuses that you literally are forbidden from using. Cyber monday deal was “book a room under $25 and get a $25 amazon gift card,” which would be great except that the only property they have with rooms that cheap says “that coupon is not valid with given coupon group” no matter what you do, and their help line employees literally hang up on you the second you call and ask about it. You will not find worse hotels than oyo, they are the dirtiest motels in town and in a state of disrepair so laughable that i am shocked that they have not been condemned yet. The awning for the pool fell on to the deck, it’s just chilling as a pile of rubble. Someone broke into the pool chemicals room and they never fixed the door, the laundry room has the windows smashed out, and there are homeless drug dealers doing business out of the ice machine room. Avoid this sham foreign company at all costs.

There is no way to redeem the amazon gift card for the referrals as stated. Would recommend staying away from this shady company

I participated in their referral program and earned $65 in amazon gift cards but never received any.

I can’t log in using the app but overall this app/website has helped my family and I book cheap trips

Nice hotel and a good value. Clean rooms, friendly staff.

They changed their referral program when I referred a ton of people and never acknowledged any of the referrals!! Scam! Don’t download !

I referred SO many people and it took me so long and I got the 50$ amazon gift card and immediately after finally getting ten people it all disappeared! Can’t find a way to contact anyone. Completely bs. And there aren’t even any hotel offers in many areas. Useless app

I signed up and got others to sign up with promises of gift card perks. I never got them and there is no where to reach anyone to ask about it.

Nhập code MANH3759MK để nhận 50k vào tài khoản

Trying to use my friends referral but there’s no option to put in the code

This is a great app and on top of great deals you can earn amazon gift cards when you refer people! You can use my referral code too BRIGQGL6VR! You can get up to $165!!!

Please you this code: QUIN2B6OAO when you sign up. I’m a college student and if you use my code it helps me a lot and i will appreciate it. Thank you

Use my Code BRID2B6YWN for special discounts and Amazon gift cards!

use this code TANYJDJW7M to earn 50 points when you sign up

LAUR57E4V2

KATLVRYJGB

every time i try to sign up, it asks for my phone number so it’ll send an OTP to verify (which is normal), but every time i put in my number i have to wait 2 hours for the code to actually come to my phone. i’ve even tried doing it on my laptop, that way i wouldn’t lose my sign up page.. still didn’t work :( please help!

I’ve put in my phone number, and at first it didn't send me an OTP. When it finally did, the app says the OTP is invalid. How am I supposed to use the app if I can’t even sign up?

I cant even make an account or even try to use a friends code because it wont send me the verification code even after deleting the app and trying again. This is happening to all of the phones in my household when on this app as well... looks like a good app, but cant even try it.

The OTP doesn’t get sent to my phone until an hour or so has passed. Have tried two different phone numbers and it won’t let me try anymore saying I’ve reached my limit. How am I suppose to sign up if if won’t send me the OTP!??

Can’t sign up because it won’t text the verification code and if trying to log in with WhatsApp it says the link is expired (even when I just got it 2 seconds prior). App is unusable anyone new. May change rating if this is fixed.

I am trying to use the app but it is not letting me sign in. When I put in my phone number it doesn’t send anything to me

The app is great to book cheap and easy but when my friends try to sign up they never receive an OTP, why not?

Can’t acces the dam app because it says my device is jail broken further internet use concluded that I have never “jail broken” my device before 1 star

I can’t use the app

The mobile number isn’t working when I send the link for people, please fix this issue

I tried to sign up and it asked for my phone number and then asked to verify by sending a code to my number but the code never came through. It was for sure the right number I tried restarting the app, i even tried a different phone number and still no luck. What’s the pint if I can’t sign up

It is not letting me sign up. Every time I put in my phone number it will not send a code. It’s hard to use something when you cannot get access.

I put in my phone number and my otp code isn’t being sent to me. very disappointing

KRIS9JRVQ7

Super clean and friendly staff great locations

I’ve enjoyed OYO and I’ve booked quite a few rooms through the OYO app also, each time I’ve had some issues with my stay but still, for the rates and discounts, i felt it was worth it. The disappointing factor is that A) My iPhone updated and when I went back to the app to sign in, retrieved my OTP, the only option was to Create A New Account & there is no option to simply “Sign In”. And now my points, cash and stay history seem to be lost and I can’t sign back into the app. B) I referred a few friends to the app for a chance to retrieve a $5 Amazon Gift Card & OYO Cash and out of 3 friends only 1 was credited. And upon calling Customer Service, I was left with no solutions just to email USA OYO ROOMS ESCALATIONS. I’ve contacted the escalation team on numerous occasions and no one has gotten back to me once. And it’s been nearly a month. I’m lost as what to do and now I can’t even use the OYO APP that i once enjoyed using.

اول مره واخر مره اتعامل معاهم اتواصلت معاهم في تويتر لاستفيد من المبلغ الموجود عندي في المحفظة ولم استطيع استخدام المبلغ اللي في محفظتي وفوق هذا تأخير في رد ولم يتم حل مشكلتي يعني المبلغ اللي في المحفظة مجرد زينة The first time and the last time I deal with them I communicated with them on Twitter to take advantage of the amount I have in the app and I could not use the amount in app and above this delay in the response and my problem has not been solved

1. Booked a hotel in Agra, but they did not accept our booking because we paid online. Their excuse was that “OYO has not paid them past amount.” 2. Their initial sign up OYO money is scam. They have very clever terms and conditions because of which we cannot use OYO money to book hotel. 3. If you book through OYO app just because you got great deal and want to take risk of being denied by hotels, I suggest pay at the hotel rather than paying through OYO app.

I booked a room at Guruvayur(Kerala) using OYO, and I got confirmation from OYO as well. But When I reached there by 10pm with family including 2 children, the hotel receptionist told that we won’t get rooms as they have stopped accepting bookings with OYO, as they haven’t received multiple payments from this. The hotel management asked double payment for new room booking. This was terrific. We managed to get another room in an another hotel. I won’t advice anyone to use OYO for booking hotels

Stop aggressive unrelated notifications. I will book my room when I need one.

Great staff always willing to help and also a great place to rest. I will highly recordnized.

Awesome staff, nice clean rooms pleasant stay!!

Why the app is not supported by jailbroken phones

Nice app for booking rooms

Expect a six hour delay between making your payment and the booking coming through on your room. Get ready to pay a second time for the same night. The staff is exceptionally but they can do nothing to fix it. Your only recourse is to call India where an unpleasant experience awaits you. I like the people here so I’ve endured this hassle multiple times. I can’t imagine making a booking while coming to the hotel late at night and being told that your booking does not show up. Ick!

It isn’t everyday that I can say a place takes first place in customer satisfaction, cleanliness, and comfort. I booked a room and was so pleased that I actually got A sweet suite for the perfect price thru bookings.com. It had a king bed, a small living room area that has a little kitchen corner to prepare coffee or cocktails. And finally the bathroom was big and roomy. The touch that was so extra extra was the soft linen on the beds making it so comfortable. We are so impressed we booked another room for tonight. Thank you SO MUCH Oyo! Keep up the good work

I booked 3rooms in OYO hotel in Bijāpur, Karnataka, India (Oyo capital Meridian)for my parents and family. Booking was confirmed and everything was paid online. After my parents reaching the hotel they were told they won’t get rooms since we have paid it online. Then i talked to OYO customer service and they suggested me to move to different property (Oyo Basava Residency) and we accepted it. After my parents reached the other property, same issue here also. Here also property owner denied to give rooms. He asked us to pay the amount in the hotel and then we will get the rooms. Again they asked us the price 25% more than what we booked for. I called to customer service and they told they will refund the amount which I paid but it will take around 7 to 14 working days. Is this the experience you guys provide? I booked 3rooms for family and I was not traveling with them. Aged parents were waiting outside the hotel without getting the rooms. I spent one whole day talking with your customer service team. There is no way to talk to higher authorities. Even Though i booked the rooms and got confirmation I didn’t get rooms and now I need to wait for 7 to 14 days to get back my money. I lost my time & peace of mind. Who will bear this loss? I would like to thank Oyo for all this loss and nightmare experience. I’ll never again book any rooms through Oyo.

I download their company app per the suggestion of one of their employees. I went on the app today and saw that they had rooms available for $29. I reserved it and the hotel at 3100 Cloverfield Pkwy said that they will have to charge me at least $49. That is bad advertising and unacceptable because unfortunately I did not have the additional money. Shame on yall!!!

أفضل برنامج و موثوق من بعد بوكينج ابصراحة أعطيه أكثر من خمس نجمات و أنصح اي أحد يزور الخبر يروح شقق رفال العليا خدمتهم ممتازه من ناحية النظافه و الأسلوب ( مها - وضحى - ناهد ) لكم التحية و الشكر و عسى الله يسعدكم .. Miss f5amah

The app will not let me book a room. Every time I try to make a reservation it keeps saying error 400. And I wanna use my $50 OYO cash before it expires. I’ve uninstalled and reinstalled the app several times and it still won’t let me make reservations.

Any company that entices people to download their app in exchange for gift cards then abruptly changes the program and refuses to pay simply should not be trusted.