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Sign in is easy, convenient, and secure when you use microsoft authenticator. Use your phone, not your password, to log into your microsoft account. You simply have to enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After, you'll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. microsoft authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the microsoft authenticator, or enter the verification code generated by the app.  Sometimes your work or school might ask you to install the microsoft authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. microsoft authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because microsoft authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Fix ASAP
by Fsdhikhfsrh on 2019/12/10 00:01
It’s saying I have been blocked out my work email. This is an inconvenience for work. Pls fix issue! This app has been on my phone for months now it’s just starting to give me issues
Classic Microsoft
by fffffffmicrosoft on 2019/12/09 18:20
After all this time the phrase “classic Microsoft “ is still well at play. This app is terrible I just don’t understand why you have 4 apps just to access email. It’s sad
Add search function
by sgdrew on 2019/12/08 11:06
Have dozens accounts search is a must have function
The Review
by El malo de verdad on 2019/12/05 16:38
This application is amazing!
If you are reading this review....
by VA Road Warrior on 2019/12/04 19:02
You already know that 2FA is important
Useful and very easy to set up account
by LHA90 on 2019/12/04 13:11
Want to recommend this authentication application for nontechnical persons.
For goodness sakes, don’t change cell phones
by pcancva on 2019/12/02 20:26
Took hours and a lot of help from Microsoft support to simply transfer my MFA solution to a new cell phone. Like that’s a rare occurrence!!!
Can’t access my email
by Lenny1214 on 2019/12/02 15:12
Microsoft is forcing me to put on two factor for my work email, and it is telling me to get a code from my Authenticator app, and the app is asking for a code from the desktop. I’m stuck in limbo and can’t access my account. This is beyond frustrating
Not working well enough with the timeline
by ThanhHa Boyle on 2019/12/01 21:56
By the time to see the code number change after 30 second or one minute and it’s to another code again with all of my account, not the one showing on the PC device, please fix the problem so that consistency the connection, thanks
Work and personal
by TheGr33k1 on 2019/12/01 14:45
The application has been struggling with differentiating between the two, accounts randomly get removed.
Great, But it has a security flaw
by Dec 1969 on 2019/11/30 11:02
I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.
Lost accounts configured
by Kalavacharla on 2019/11/28 17:42
On app update lost all the accounts configured. Working better / new version / update does not mean loose track of customer configured accounts info😬.
Be careful
by mcloven6969 on 2019/11/28 17:04
My cloud is all screwed up and my phone was stolen in Barcelona. I’ve been tryin to get into the app but I cannot now I’m locked out of some stuff because I don’t know the passwords. The best place for passwords is honestly just on a piece of paper hidden somewhere.
Circle-jerk MADNESS
by Very annoyed ex-user on 2019/11/27 21:12
A 47-digit alphanumeric password that changes DAILY would be less painful!
很好用
by Rainight on 2019/11/26 20:21
备份功能很好
Solid 2FA
by NickGeorge89 on 2019/11/26 16:14
Solid app for 2FA and works great wjth Microsoft ecosystem.
Cloud backup does work
by RJJRJJRJJ on 2019/11/25 23:50
The sole reason I switched to this app vs the google Authenticator is for the backup function. Having switched phones I can confidently say that this feature does not work. Don not rely on this feature if you’re considering switching.
No camera
by BennyTran-Việt Nam! on 2019/11/25 03:14
I’m using iPhone7 but can not find out camera function to use.
Flying Blind
by Strikethrough Ninja on 2019/11/23 08:24
Keep in mind a major concern when choosing to give the a shared security clearance for each factor. Example: Someone who chooses 2FA via SMS that happens to be Google Voice and also stores password to Google Chrome becomes vulnerable to a massive breach. 1 hack has potential to clear authentication for your many sites with cloud saved passwords. For better security, ensure you spit security clearances for each factor. You can achieve this by using two separate accounts with unique credentials or cross-company with unique credentials. Always, unique credentials for each site kids, including usernames when crossing companies for your authentication needs. That’s 2 companies, 2 usernames/password, 2 factors totaling 6 unique values and is a good start! In other words, what good is using a 2-key vault, if the bank manager is allowed to carry both keys at the same time? Surf Safe!
Piece of junk!
by TLHKayaker on 2019/11/22 16:03
I would give it minus stars if I could. This is the most convoluted thing I have ever seen.
Great for Microsoft Authentication
by markbyrn on 2019/11/22 14:36
Not so good for other site 2FA as it doesn’t seem to sync those accounts across other devices
Lock your accounts
by jiskidgel on 2019/11/21 19:04
It is to use
App really wants to lock you out
by Quantumbeep123 on 2019/11/18 00:10
Authenticator app doesn't use icloud backup unless you enable it (unlike every other app on earth), and doesn't warn you about this in any way. Because of this, I am now locked out of my Azure administration account because I had to reset my phone.
Instagram
by wsutbficugjtnfng on 2019/11/17 04:29
Cant login into my instagram
Locked out. Credentials don’t restore
by cpragman on 2019/11/16 12:19
I have to use this app for work’s VPN. I frequently backup my phone to iTunes with encrypted backup so all my account setting will be preserved. After iPhone restore from an iTunes backup, this app has lost ALL my information. I can no longer login to work via VPN, until I am physically back in the office to reinstall a new security key while on the work LAN. If I had been using this app for online accounts like Twitter, I would have been totally locked out. To enable backup feature I’ve entered my live.com credentials. App says I’m good to go as far as backups are concerned, yet it shows that NO BACKUPS have been made since that date. I’ve added work credentials since then, but periodic backups are NOT occurring. So the next time I have to restore my phone, I’ll lose all my credentials again.
Decent, could be better integrated with restore and sync between devices
by Toliman on 2019/11/16 12:02
It’s a useful app, but it doesn’t beat other Authenticators. Room for improvement.
Typical Microsoft
by PersyJack on 2019/11/15 21:24
I don’t know why i even bother trying Microsoft apps, it’s always the same story. The whole reason I installed this app is because it claimed to work on my watch. It turns out it only shows Microsoft only accounts. Why? You couldn’t pay enough to your developers, they only had time to add Microsoft accounts only? As usual, offers half of the functionality it claims and lack behind the competitors
Excellent App
by juniortsf on 2019/11/10 22:41
This app works amazingly across all platforms
K
by Jakerocksnyc on 2019/11/10 19:10
It k
MS-Authenticator App- 5.00
by Zak_Hoss on 2019/11/08 20:25
Carl Dawkins hr.
Can be a piece of junk
by ParkingLotWarrior on 2019/11/08 15:48
Right now it’s not sending me authorization requests on time, and sending me a request every 30 seconds, although I’m not trying to login. Weather I approve or deny the request, it will send me another one 30 seconds later. I wouldn’t use it if I had a choice
Best authenticator app
by San_Cha on 2019/11/08 01:18
Love how this app works. I can approve requests from my Apple Watch too!
PC is locked and Authenticator is a pain!
by Cheryl824 on 2019/11/07 16:06
The newest Microsoft update has locked my PC. Originally Authenticator was able to unlock PC sign in screen with out a hitch but now going in circles between Authenticator and password resets with out success in accessing my PC.
Great app for
by ROAdavid on 2019/11/05 18:45
I feel much more secure doing my installations using this app to approve them.
Convenience without compromising security
by imjqe on 2019/11/04 12:31
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.
It works!
by Heel Lekker on 2019/11/03 13:25
It’s not perfect, but works well for my needs.
iCloud backup lost
by Lendybendy on 2019/11/02 22:51
I’ve been backing up and restoring from iCloud for years and now all of the sudden everything is gone. I can’t even begin to express my frustration, based on other reviews I’m not the only one who’s experiencing this
Needs manual sync button
by staunchnortheasterner on 2019/11/02 14:58
I need to be absolutely sure my backup is there for me when I need it! Many times, it wasn’t! Please add this, Microsoft! Also, it needs more frequent performance improvements.
Doesn’t work on Apple Watch
by BL117 on 2019/10/31 12:06
Doesn’t work on Apple Watch after latest update. Also restore of backup caused me to have to setup all of my 2fa again. Stay far away.
Security Indicator
by JacJacD on 2019/10/21 03:09
Took several attempts to work
Backups unreliable!!!
by music0907 on 2019/10/18 09:43
I had an iCloud backup setup. But I was having trouble accessing my outlook account when I got a new phone. So I went into settings and trying to get the backup by turning on backups but that created a new backup and erased my actual backup from my old phone! And there was no way to access the old back up. So now I have to remember which services I was using 2FA with and go through the painful process of resetting all of them again!!! Argh Microsoft!!!
Dark Mode
by Soroosh Chamani on 2019/10/17 10:29
Please add support #DarkMode for god’s sake 🤘🏼
Needs Better Apple Watch Support
by Alapacho on 2019/10/16 23:59
Mostly everything about it is great, however it’d be ideal to see the 30-second OTPs on the Apple Watch so I don’t have to keep reaching for my phone.
Lost all keys
by dohspc on 2019/10/06 00:39
Just like others have said. Lost all codes and iCloud backup didn’t work even though it was enabled. Make sure you keep your old phone to setup the new one.
Regression on iOS 13
by GalacticViceroy on 2019/10/02 12:51
It notifies me of authentication requests but rarely shows the fingerprint UI to allow me to actually complete authentication.
Add QR for Third-Party Additions
by Senator Blair on 2019/09/29 06:56
2+ stars for making an otherwise perfect UX
You may get locked out of your accounts
by Squirlnutz on 2019/09/27 16:09
I used this to sign in conveniently while setting up 3 new devices a few months ago. I have a new windows10 machine and instead of signing in as normal I am being forced to use this Authenticator app that does not keep records. I opened the app and I am having to setup as if it is brand new however, because it did not keep my information I can’t sign in to the new machine, Microsoft account or any thing else because I am being forced to use an app that i can’t use.... I use several different machines mainly Linux but enjoy the convenience of Microsoft.
Lost all my MFA accounts with new iPhone
by mikephl on 2019/09/24 12:30
Horrible
Backup doesn’t work
by kalidav on 2019/09/22 23:22
Lost all my codes twice now because the backup feature doesn’t work. No support contact that can help.
NEED DEVELOPER RESPONSE - Locked of all accounts
by JHesidenz on 2019/09/22 03:06
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
Wondering why the app can’t support scanning QR code
by supermansaga on 2019/09/21 21:25
Google Authenticator which was updated a year ago has this feature. And you are telling me Microsoft can’t despite it was updated two weeks ago? Thx
This is terrible
by MADDIEDAWG on 2019/09/20 15:59
I have literally tried to send notifications to my phone to authenticate my account and nothing shows up. Ever.
Nice App
by CarterWeslock on 2019/09/17 17:53
I use just this 1 for all of my multi factor needs. Works awesome!
Did not prevent a hack
by GEM Jr on 2019/09/13 02:15
Someone was able to change my Hotmail password when they should have been required to provide a code from this app. So, what good is having this app?
iOS 13 public beta
by Royce1215 on 2019/09/11 03:35
Does this app work well with iOS 13 public beta? Has anyone tested?
Most difficult frustrating pointless app ever
by caden key on 2019/09/07 15:36
First of all, why? Just send a verification code by text like EVERY OTHER SERVICE EVER. Took me 30+ minutes to log in to my own email account. App is extremely difficult and nonsensical. Contemplated just dropping out of college to avoid having to use this app
Everyone Needs This
by Rooster Tim on 2019/09/06 10:47
I have recommended this app to everyone I know. Linking your accounts to an authenticatoe gives you must better control and account security. Should someone attempt to crack into a certain account, and should have the password, I still have to authorize it. If I deny it, I can then change the password when I am able to. An extra step in security can go a long way, and this is a step in the right direction.
NO QR SCANNER?
by wtdangles on 2019/08/31 19:53
What the hell are you supposed to do when you have a QR code for your secret key but the stupid app wants you to type it in? How can this app have 4+ rating?
does it work with xbox one?
by justintmai on 2019/08/25 23:21
see title
It’s Microsoft...
by BeamerBenzBentli on 2019/08/23 17:19
Enough said. Knowing Windows OS, I don’t even want this plague on my phone.
Tried to sign up but this was way too complicated.
by J Fred T on 2019/08/22 22:57
This app should be easy to sign into but was too complicated for this old timer.
First Review Mysteriously Removed
by XIslandz on 2019/08/22 19:44
Long, extremely frustrating story short: went to configure this authenticator for the FIRST TIME, then got caught in a loop where I needed to provide the authentication code in order to setup the Authenticator to send an authentication code... Chicken and Egg, anyone? Completely locked out of all my MS related activities. Was finally able to change some outdated recovery information, but still locked out until that change is completed after 30 days. So yeah, thanks but no thanks Microsoft... seriously considering switching back to Google again simply because I rarely have problems with my Google accounts compared to MS and Apple. Proceed with caution, folks!
Nice app, but really?
by bozopriester on 2019/08/20 15:46
Nice app, but your last update (08/14) blew away all but one of the accounts I had set up.
Issues
by Puchunga9511 on 2019/08/18 20:20
My messenger keeps connecting over and over. I have disconnected from my home WiFi and it still does it. Could you please look into this. Thanks
Cautionary tale
by sgibson5150 on 2019/08/17 12:01
If you restore your phone from local backup and you’ve got other Microsoft apps on your phone for work, be very careful. Your work account will show up at first launch. The restore option didn’t prompt me to choose an account to restore from, so I backed out and added the account associated with my iCloud data. That was exactly the wrong thing to do and I lost everything. I imagine the right way would be to remove your work account, then force quit and restart. Then you could enter the right account at next launch for restore.
Worst app!
by Everyone is here on 2019/08/12 14:07
I just installed this app, and it’s sending me a code to enter into the app itself. But there’s no box to enter the code into. This is a nightmare
The best app
by Kiritokun13 on 2019/08/11 08:15
Easy to save and protect your accounts!
Works like 20% of the time
by Klonzo on 2019/08/09 18:52
IMO this authenticator is garbage. Makes things so much more complicated than they need to be. Some features just don’t work at all
Its a disaster to join Teams guest tenants
by xkdnfrkfkfjrnfj on 2019/08/07 12:55
No QR code scanning. A broken join experience from mobile. Having to ultimately enter a painful url and code all without any form of real instructions. Honestly, it couldn’t be more un user friendly.
Not working anymore
by sigh113 on 2019/08/07 02:23
So I got a new phone and when this app transferred over I lost my two step verification with Facebook. Lost my Facebook account of 11 years with all my photo albums on it. :/ devastated it’s like losing your photos to a fire as some of these were set to private. Unbelievable. Why didn’t my accounts transfer over? :(
Meh, it’s merely OK
by phxpaul on 2019/08/07 00:35
Nothing spectacular here. It works as well as any other authenticator. My main complaint is when you set up an account, there’s no provision for using the camera to scan the code. You have to enter the alphanumeric code manually. And you’ll probably get it wrong the first time you try. MS, please update
My favorite Authenticator
by Alexvrb on 2019/08/04 19:15
I use it for all my 2FA needs. It’s easy to use, secure, and multi platform.
Good, but not enough
by Chavez8121 on 2019/08/03 19:23
Please expand capabilities for Xbox, Skype, and additional Microsoft sign-ins!!!
Switched from android back to iPhone
by sam12062 on 2019/08/03 08:47
“Secure”
Dumb...!
by George6225? on 2019/08/03 00:17
When given instructions to enter the last four digits of my cell number and I an given two of these numbers then hit next... but there is no NEXT button! Now how the hell does that work or are these just dumb instructions...?
M
by mxyytt on 2019/08/02 13:47
Keep the y !!ny
Bad app
by RikcJ on 2019/07/29 05:17
I can’t even configure my device with this app!
Lack of old iOS support.
by WickedVisage on 2019/07/27 02:59
Here let’s comprise your account because you can’t afford that new iPhone. Restore support for older iOS versions..
Annoying extra
by Andrew T. W. on 2019/07/24 21:22
My summer college’s e-mail uses two way verification now This I have to download an app that I will only use once. While it is no big deal because I can just go back and delete this app it feels like a over done process But this app does help those who may truly need it so I gave a star Still annoying the college required students to get it
Not working, unable to scan QR code
by Deshaboina on 2019/07/24 15:07
unable to scan QR code. All notifications are enabled on my mobile but still it shows as push notifications are not enabled and it doesn’t work
All accounts lost
by Ddggkk112233 on 2019/07/20 16:32
I had to hard reset my device and I lost all of my accounts even with both ms recovery account and iCloud backup enabled.
Microsoft Authenticator
by tn_M4_fun on 2019/07/17 03:27
Not what I thought it was. Now trying to find out how in the hell to cancel it.
Waste, more data waste
by chukfkr on 2019/07/16 23:24
Another bull crap app clouding up my data storage. Listen, our information is sold daily to the highest bidder. So don’t tell me all these measures are for our protection. When the ones protecting are the ones trading is redundant. Ask, why make us jump through the hoops for nothing tangible?
All
by Ksssra on 2019/07/15 19:50
شكراً
Authenticator app for amazon
by No hold Bars on 2019/07/14 15:33
Very good app to keep your account secured.
Awesome!!
by PerlaPriss on 2019/07/13 19:19
It’s very convenient!! Love it..
Confusing
by JLStubb on 2019/07/07 23:42
Can’t figure out how to scan QR Code or enter a key to obtain the correct code for my Rockstar Social Club account. Deleted.
Worst app ever
by ih8microsoft on 2019/07/06 08:06
Kind of hard to add my Microsoft account, and verify it thru the app, if the app consistently asks me to verify my request thru the app. This is why no one likes Microsoft anymore. And, sadly, there is no way around this
Last 4 digits
by yyyyevstxge. s on 2019/07/04 19:07
When ever it told me to type last digits of my phone number and I did and then it said has to end in 80 so I did and I’d didn’t work.
It’s a no brainer!
by Aaron L Peggs on 2019/07/04 07:45
Let’s face it. We all expect our devices and all the personal information that is associated with them to be extremely secure, easy to quickly access, simple to manage, and we want it to be convenient and effortless to do all this across all of our devices. Right? Surely I’m not the only one who likes the peace of mind that tight security provides? And to have that benefit just a click away, plus the simplicity of logging onto a pc or any other device from my phone or vise versa, without the hassle of being bogged down with 30 different passwords for multiple accounts, is quite simply a must have! Especially if you are not very tech savvy like myself. The Authenticator app is exactly as one would expect from Microsoft, its easy to use and has a simple but effective way to let you log into nearly all your apps or websites. Just tap the user ID fill line which will initiate an auto fill of your choosing, the Authenticator then automatically launches and verifies its you, then pulls up the page you are wanting to go onto asks for your approval and you click approve, at which point it then takes you to the Authenticator app which verifies your ID one more time to ensure there’s no tracking activity. Even if there was a hacker on the hunt it’d be a futile effort because there is NO PASSWORD through the entire process which means there’s no reward for the digital prowler!! Finally and most importantly you’re seamlessly logged onto the page that you chose and away you go. Btw the entire process I outlined above in reality takes about 4 seconds at the most. I can’t find anything to criticize about this app or any changes I would suggest. It’s the most convenient, simple to use, security driven, device to device login verification tool I’ve ever tried. I’m not overstating this at all I’m just so impressed at the performance of this service it’s flawless! If you’re still on the fence about it maybe the fact that it’s a 100% free service may be enough to give it a shot 🙂 Once again Microsoft shows us why they are second to none. It’s pretty awesome to have a company that’s simplifying your digital needs, all the while striving to uphold the integrity and responsibility to protect your personal information. And all they ask for in return is for us to download it at no cost. Completely free no strings attached. NO BRAINER!
Update Wasn’t Shown...
by rod.musselman on 2019/06/30 01:57
Coincidentally, this app update wasn’t displayed in the App Store on my 512GB Apple iPhone XS Max now running iOS version 12.3.1. Only after I deliberately selected this app in the App Store did I notice that an update was available. There’s the right way to do things, the wrong way to do things, and then there’s the Apple way to do things. Love my iPhone & ALL of my Microsoft apps!
Watch app is not up to park with Phone app
by ItsTheArsonist on 2019/06/28 15:39
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.
Operation
by Padideh1 on 2019/06/26 04:23
Hard to operate the program
Other Organizations?
by myokeeh on 2019/06/21 01:30
Please let me use phone sign in for more than one organizations.
Bad Memory
by Meweaa on 2019/06/20 00:36
Excellent tool for someone can’t remember passwords
It worked for a day
by AF4090 on 2019/06/18 16:59
It worked for like a day and now it doesn’t give me any notifications when I sign in.
Suggestion
by SteelySpartan94 on 2019/06/17 19:30
Rather than simply have a countdown spinner, it would be more visually clear to have the number fade. In the last 10 seconds (or so), you could gradually make the number more transparent, meaning its expiring. Just a thought on how to be more human-centered:)
QR Scanner
by SWAGNATIONS on 2019/06/14 12:25
Make sure you enable camera on your iPhone in phone settings if you want to be able to scan QRs!
👀
by mendozavr on 2019/06/14 00:35
Absolute garbage.
Flying Blind
by Strikethrough Ninja on 2019/11/23 08:24
Keep in mind a major concern when choosing to give the a shared security clearance for each factor. Example: Someone who chooses 2FA via SMS that happens to be Google Voice and also stores password to Google Chrome becomes vulnerable to a massive breach. 1 hack has potential to clear authentication for your many sites with cloud saved passwords. For better security, ensure you spit security clearances for each factor. You can achieve this by using two separate accounts with unique credentials or cross-company with unique credentials. Always, unique credentials for each site kids, including usernames when crossing companies for your authentication needs. That’s 2 companies, 2 usernames/password, 2 factors totaling 6 unique values and is a good start! In other words, what good is using a 2-key vault, if the bank manager is allowed to carry both keys at the same time? Surf Safe!
This app is great
by MyExDumpedMeForATrashCan on 2019/02/19 13:43
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
Everyone Needs This
by Rooster Tim on 2019/09/06 10:47
I have recommended this app to everyone I know. Linking your accounts to an authenticatoe gives you must better control and account security. Should someone attempt to crack into a certain account, and should have the password, I still have to authorize it. If I deny it, I can then change the password when I am able to. An extra step in security can go a long way, and this is a step in the right direction.
NEED DEVELOPER RESPONSE - Locked of all accounts
by JHesidenz on 2019/09/22 03:06
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
Great on iPhone Watch app is a bust
by EdLewis2 on 2018/10/03 15:55
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
Watch app is not up to park with Phone app
by ItsTheArsonist on 2019/06/28 15:39
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.
Solid. But needs spit-polish
by CyberData4 on 2018/05/26 16:07
The core functionality of the app is rock solid. It works. Every time. Not one crash. But my problem is all this time I see no spit polish with some nice to have features. Example 1: Now, this is petty. Tom Petty. But for accounts that don't automatically pull in an avatar image ID like the option to set it myself. When I click edit I should be able to click each image and set it from photos. Example 2: For an app that provides security why can't I set a password or touched for opening the app? Like everything else I can enable this with the understanding that it's my responsibility to secure said password to access my app. This way no one can snatched my phone when it's on but unlocked at my desk and I'm in the restroom. It's the little quality of life things that are missing that could really set this app apart from the competition. That being said I trust MS with my data more than Google so I'll keep this. Good job. But please consider these changes.
Great But
by Dookie 2x on 2018/04/29 16:26
Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access.
Convenience without compromising security
by imjqe on 2019/11/04 12:31
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.
The Gold Standard
by BlazinBear on 2018/03/11 03:42
If every authentication app worked like this, they might be used more. This app is by far more useful than the Google competitor. Having to use both, since some accounts only work on one or the other, I much prefer to use Microsoft. The simple act of hitting approve or selecting a number makes signing in a breeze. This is what the future of logging in should be like.
Great, But it has a security flaw
by Dec 1969 on 2019/11/30 11:02
I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.
So much easier and faster
by Jonny Champ on 2018/12/01 06:40
Just takes the multiple steps of security steps by using the app is great. Especially if you make your accounts a little to secure Authenticator just helps you add encryption for more security but easier for us users.
You may get locked out of your accounts
by Squirlnutz on 2019/09/27 16:09
I used this to sign in conveniently while setting up 3 new devices a few months ago. I have a new windows10 machine and instead of signing in as normal I am being forced to use this Authenticator app that does not keep records. I opened the app and I am having to setup as if it is brand new however, because it did not keep my information I can’t sign in to the new machine, Microsoft account or any thing else because I am being forced to use an app that i can’t use.... I use several different machines mainly Linux but enjoy the convenience of Microsoft.
Cautionary tale
by sgibson5150 on 2019/08/17 12:01
If you restore your phone from local backup and you’ve got other Microsoft apps on your phone for work, be very careful. Your work account will show up at first launch. The restore option didn’t prompt me to choose an account to restore from, so I backed out and added the account associated with my iCloud data. That was exactly the wrong thing to do and I lost everything. I imagine the right way would be to remove your work account, then force quit and restart. Then you could enter the right account at next launch for restore.
Potentially disastrous
by perkedel on 2018/03/30 04:19
App works great, but one major problem is that it doesn’t allow its data to be backed up to iCloud/encrypted iTunes back up. So if you do a restore, you lose all your 2FA keys even though all your other apps and its settings are restored, except this one. It’s a problem where you can get locked out of all your accounts. Google Authenticator does not have this problem, have switched to it today because of that massive problem I encountered with missing keys after a restore from backup. I hope the devs are listening!
For coders
by Gtyyyy2749 on 2019/04/01 21:38
Well, I tried giving up feedback, but that link is broken. I like this app, but I have used it for several accounts, and two of those are for the same website, so for different accounts. This app shows the same name for both, and I have no way of putting a nickname on them to tell them apart. Please add some sort of nickname feature, so I can distinguish several accounts.
Better than Google
by High on lifeeee on 2018/05/05 14:07
Love this app. I started using it on 5-3-18. World great and no issues. Backup in iCloud is perfect. Feature request: would be even better to have TOUCH ID option to open the app for added security. Issues: there would sometimes be no notifications or a delay, both in the app or when the phone is locked.
Codes refreshes to quickly
by Softball_03 on 2018/12/25 10:20
I am a huge fan of xbox and gaming, but being told that i need to create a new password when I have my current password for what feels like forever. Also i turned two-step verification thinking that is a way around having to not create a new password for my account. No when I try to let my friend log on to my account so he can help with a game that I don’t have a whole lot of time to play as much as i would like
Solid. But slow. And please allow iOS12 to pass thru OTP
by Mikeradu on 2018/10/21 23:51
Overall, it’s a quite decent product. My company makes me use it in combination with office 365, otherwise I don’t think I’d voluntarily use it. However, I would be significantly happier with this product if it allowed iOS12 to pass through the OTP and automatically paste it into the app without me having to type it up. Most other apps can do that - surely it’s not that hard to implement. Thank you
Needs to coordinate updates with Outlook
by Jane Average on 2019/01/25 19:44
Every single time I update my Outlook password (as required by my job), Authenticator stops working and I get an error message to contact support. And every single time we do the “turn it off/turn it back on, uninstall/reinstall” dance like it’s 1994. And EVERY SINGLE TIME, nothing works, they are bewildered... and suddenly an Authenticator update hits and it’s magically fixed. SO MYSTERIOUS. It’s the same company, it shouldn’t be this hard!
Great update
by j_rath on 2017/11/05 04:43
Before this update, when using 2 step verification and having to approve a sign in you would have to manually open the app to click approval, now the approval notification pops up instantly. Great app that keeps getting better
Fustercluck
by jbrandonf on 2018/09/21 03:10
I tried to love this app. I liked it clean and simple interface. I liked that it connected easily to my outlook account. I waited forever for a watch app. After a couple version testing the beta with no luck I think I’m in the clear once 12 comes out.. nope. Still won’t connect. Deleted Authenticator and moved over to OTP Auth where the watch app works flawlessly.
This app is a life saver!!
by the loser of accounts on 2019/02/23 01:47
Being a young gamer makes it easy for me to forget my password or lose the paper I wrote it down on, it also made sure my accounts were safe and secure thank you!
Sometimes is not working, please advise.
by 蔡光明888 on 2019/02/01 00:53
Sometimes is not displaying the approval window after the login request sent to the phone. Also, the password option should be off once user selected the option to use please advise, or password should be combined with the Authentication app. Thanks
Backups unreliable!!!
by music0907 on 2019/10/18 09:43
I had an iCloud backup setup. But I was having trouble accessing my outlook account when I got a new phone. So I went into settings and trying to get the backup by turning on backups but that created a new backup and erased my actual backup from my old phone! And there was no way to access the old back up. So now I have to remember which services I was using 2FA with and go through the painful process of resetting all of them again!!! Argh Microsoft!!!
Crap
by getting_old_sucks on 2019/05/02 01:07
The idea is great and what everyone needs to do these days however maybe I’m just getting to be an old man but for the life of me I can’t figure this thing out. I’m essentially locked myself of all my emails. I have other Authenticators that I use for other things that where easy but this...:. It’s something else. If it was easy to set up then truly amazing. Maybe it’s just a user issue. I say pass in this crap. Hope I can get back to my emails one day.
Scam
by hitthegas1 on 2018/07/11 06:00
I have never heard of this app until it popped up a message on my device stating that it was about to install itself from the App Store. This message appeared multiple time per day for the past five months despite hitting cancel every time. I even tried allowing it to install once and then I went in and removed my information that it somehow already had without me entering it followed by quickly deleting the app. That’s pretty fishy right? Smells like a scam to me!
Where’s facial recognition support?
by Buddhastyle on 2018/03/16 16:12
Never had a problem with this app until I bought the iPhone X. Now I need to use my pin because the device has no fingerprint option and the app doesn’t support facial recognition (which is apparently more secure). Please add. Otherwise, this app works great!
I can no longer check my email away from my desktop at work
by Hunnyalrohaif on 2019/01/27 06:46
This app and this Microsoft security option is horrible. I actually hate our IT department for dealing with Microsoft and for upgrading to this security system. I work in the field so now I can't see my email except once a week maybe and I nothing shows up on my calendar. So imagine all the work I'm not doing because of this app and the so-not-user-friendly Microsoft solution.
LOST MY BACKUP
by dbozard on 2019/03/27 15:52
This app lost my backup!!!! It showed that it was being backed up to my iCloud. I made sure of this. When I switched to a different phone (after resetting my old phone), I went through the whole restore process within the app but it now states there are NO backups in my iCloud. NOW, I’M UNABLE TO GET INTO ONE OF MY TWO-FACTOR AUTHENTICATION APPS. I’m completely locked out. This is ridiculous and it appears from the reviews, that I’m not the only one with this problem.
Watch version used to work; doesn’t anymore
by DaleWads on 2019/01/22 13:26
What a tease. Offer an apple watch version which would be a perfect use of the watch but then it doesn’t work. How frustrating. It used to work a couple of months ago (usually took 2 or 3 attempts) but now after 5 or 6 attempts each time I try to log in and it still won’t work. I give up. Please get a fix deployed.
Takes a lot if tries to make the notification appear.
by A. C. I on 2018/03/15 04:02
I have tried few times, but didn't get anything. Then decided to turn off wifi and see if on cellular data the notification would go through and it did. WiFi has an excellent internet connection, so I don't really know what is causing this notification delay or the multiple tries.
Overall good, but needs a widget and open faster
by ryan.littleking on 2018/10/05 21:31
The app is formatted nicely and the push notifications for instant approval for logging into Microsoft accounts are cool. However, I’d love to see an iOS Widget made for quicker access and for the app to launch faster. Google Authenticator opens practically in an instant.
Annoying extra
by Andrew T. W. on 2019/07/24 21:22
My summer college’s e-mail uses two way verification now This I have to download an app that I will only use once. While it is no big deal because I can just go back and delete this app it feels like a over done process But this app does help those who may truly need it so I gave a star Still annoying the college required students to get it
Works as advertised
by jimct on 2018/01/18 10:57
We use this as MFA tool for logging onto our corporate network. Flawless and much better than the old text codes as no network connection is needed
Help Me
by chanman2036 on 2019/06/11 19:11
I downloaded the app, clicked on add accounts put my email and password in, and then it says for security reasons before you can access this account you must attempt these 3 ways to access your account, and 2 of the ways is using microsoft authenticator app...how am I going to use that if im trying to get into it? And the 3rd one is txt a phone mumber wich is not mine and I need to change and i need the authenticator app for that too...help
Typical Microsoft
by PersyJack on 2019/11/15 21:24
I don’t know why i even bother trying Microsoft apps, it’s always the same story. The whole reason I installed this app is because it claimed to work on my watch. It turns out it only shows Microsoft only accounts. Why? You couldn’t pay enough to your developers, they only had time to add Microsoft accounts only? As usual, offers half of the functionality it claims and lack behind the competitors
Suggestion
by SteelySpartan94 on 2019/06/17 19:30
Rather than simply have a countdown spinner, it would be more visually clear to have the number fade. In the last 10 seconds (or so), you could gradually make the number more transparent, meaning its expiring. Just a thought on how to be more human-centered:)
Not working anymore
by sigh113 on 2019/08/07 02:23
So I got a new phone and when this app transferred over I lost my two step verification with Facebook. Lost my Facebook account of 11 years with all my photo albums on it. :/ devastated it’s like losing your photos to a fire as some of these were set to private. Unbelievable. Why didn’t my accounts transfer over? :(
The app doesn’t shows the login location
by Mashimaro911 on 2019/04/07 13:23
The app always ask me to sign in my accounts but it doesn’t shows which device is asking for that. It makes me confuse. I mean if there are some bad guy wanna login my accounts and the app just pop up a request wanna me sign in?
Simple and Effective
by Goatllama on 2018/02/19 16:59
Has always worked flawlessly for me. Would be great to have the option for an extra passcode lock for the app, though.
Excellent Authenticator
by Tinker683 on 2019/02/19 15:29
I try and use this as my primary Authenticator app. It works beautifully and have had no issues with it. It also backs up to iCloud so it’s easy to restore too.
Never had a problem
by Brian dead riff on 2018/03/27 10:58
I split my keys between a few apps, and this one has the least number of issues, so far.
App really wants to lock you out
by Quantumbeep123 on 2019/11/18 00:10
Authenticator app doesn't use icloud backup unless you enable it (unlike every other app on earth), and doesn't warn you about this in any way. Because of this, I am now locked out of my Azure administration account because I had to reset my phone.
App rejected my account
by Shearin69 on 2019/02/04 15:09
With the two point verification, during a reset of my password, the app was unable to recognize my account, with no other way to verify the system submitted me for a 30 day wait to reset - I can only assume by mail. Conversation with online customer support yielded no help and I got from them regarding my paid subscription with Xbox yielded in non- support phones and scanner ads.
Help if needed hopefully
by jmc now on 2019/03/31 22:48
Hopefully this is secured for the process of flawed processes on laptop/ mobile device and I’m sure I’ll let you know if it still is compromised
Almost a five
by Pezcore37 on 2017/10/22 06:03
While the Authenticator doesn’t currently support Apple Watch, it’s still pretty good at what it does. I haven’t experienced crashing after updates like others have. Pretty solid with that one glaring omission.
Authenticator Lost My Backup
by dillongilmore on 2019/01/06 00:26
DO NOT USE!! I trusted that Microsoft’s backup feature actually worked. I had to do a hardware reset on my phone and Microsoft doesn’t let you export the totp values. The only thing you can do is backup to iCloud. I was extremely diligent when doing this and followed all of the instructions precisely. After doing the hardware reset the first thing I did was Begin Recovery which just said that I don’t have any backups in my iCloud.... I’m now locked out of my most important accounts. I would encourage people to look into other alternatives that give them more control over their own secrets like Bitwarden or even LastPass and avoid using this app.
Amazing
by subtoCjayDaGr8_YT on 2019/03/04 18:12
The best Authenticator out there way better than google and many many others I highly recommend it
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Description
Sign in is easy, convenient, and secure when you use microsoft authenticator. Use your phone, not your password, to log into your microsoft account. You simply have to enter your username, then approve the notification sent to your phone. Your fingerprint, face ID, or PIN will provide a second layer of security in this two step verification process. After, you'll have access to all your Microsoft products and services, such as Outlook, OneDrive, Office, and more. microsoft authenticator also supports multi factor authentication for work, school, and non-Microsoft accounts. The app provides a second layer of security after your password. When logging in, you'll enter your password, and then you'll be asked for an additional way to prove it's really you. Either approve the notification sent to the microsoft authenticator, or enter the verification code generated by the app.  Sometimes your work or school might ask you to install the microsoft authenticator when accessing certain files, emails, or apps. You will need to register your device to your organization through the app and add your work or school account. microsoft authenticator also supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each. Because microsoft authenticator supports single sign-on, once you have proven your identity once, you will not need to log in again to other Microsoft apps on your device.
Fix ASAP
by Fsdhikhfsrh on 2019/12/10 00:01
It’s saying I have been blocked out my work email. This is an inconvenience for work. Pls fix issue! This app has been on my phone for months now it’s just starting to give me issues
Classic Microsoft
by fffffffmicrosoft on 2019/12/09 18:20
After all this time the phrase “classic Microsoft “ is still well at play. This app is terrible I just don’t understand why you have 4 apps just to access email. It’s sad
Add search function
by sgdrew on 2019/12/08 11:06
Have dozens accounts search is a must have function
The Review
by El malo de verdad on 2019/12/05 16:38
This application is amazing!
If you are reading this review....
by VA Road Warrior on 2019/12/04 19:02
You already know that 2FA is important
Useful and very easy to set up account
by LHA90 on 2019/12/04 13:11
Want to recommend this authentication application for nontechnical persons.
For goodness sakes, don’t change cell phones
by pcancva on 2019/12/02 20:26
Took hours and a lot of help from Microsoft support to simply transfer my MFA solution to a new cell phone. Like that’s a rare occurrence!!!
Can’t access my email
by Lenny1214 on 2019/12/02 15:12
Microsoft is forcing me to put on two factor for my work email, and it is telling me to get a code from my Authenticator app, and the app is asking for a code from the desktop. I’m stuck in limbo and can’t access my account. This is beyond frustrating
Not working well enough with the timeline
by ThanhHa Boyle on 2019/12/01 21:56
By the time to see the code number change after 30 second or one minute and it’s to another code again with all of my account, not the one showing on the PC device, please fix the problem so that consistency the connection, thanks
Work and personal
by TheGr33k1 on 2019/12/01 14:45
The application has been struggling with differentiating between the two, accounts randomly get removed.
Great, But it has a security flaw
by Dec 1969 on 2019/11/30 11:02
I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.
Lost accounts configured
by Kalavacharla on 2019/11/28 17:42
On app update lost all the accounts configured. Working better / new version / update does not mean loose track of customer configured accounts info😬.
Be careful
by mcloven6969 on 2019/11/28 17:04
My cloud is all screwed up and my phone was stolen in Barcelona. I’ve been tryin to get into the app but I cannot now I’m locked out of some stuff because I don’t know the passwords. The best place for passwords is honestly just on a piece of paper hidden somewhere.
Circle-jerk MADNESS
by Very annoyed ex-user on 2019/11/27 21:12
A 47-digit alphanumeric password that changes DAILY would be less painful!
很好用
by Rainight on 2019/11/26 20:21
备份功能很好
Solid 2FA
by NickGeorge89 on 2019/11/26 16:14
Solid app for 2FA and works great wjth Microsoft ecosystem.
Cloud backup does work
by RJJRJJRJJ on 2019/11/25 23:50
The sole reason I switched to this app vs the google Authenticator is for the backup function. Having switched phones I can confidently say that this feature does not work. Don not rely on this feature if you’re considering switching.
No camera
by BennyTran-Việt Nam! on 2019/11/25 03:14
I’m using iPhone7 but can not find out camera function to use.
Flying Blind
by Strikethrough Ninja on 2019/11/23 08:24
Keep in mind a major concern when choosing to give the a shared security clearance for each factor. Example: Someone who chooses 2FA via SMS that happens to be Google Voice and also stores password to Google Chrome becomes vulnerable to a massive breach. 1 hack has potential to clear authentication for your many sites with cloud saved passwords. For better security, ensure you spit security clearances for each factor. You can achieve this by using two separate accounts with unique credentials or cross-company with unique credentials. Always, unique credentials for each site kids, including usernames when crossing companies for your authentication needs. That’s 2 companies, 2 usernames/password, 2 factors totaling 6 unique values and is a good start! In other words, what good is using a 2-key vault, if the bank manager is allowed to carry both keys at the same time? Surf Safe!
Piece of junk!
by TLHKayaker on 2019/11/22 16:03
I would give it minus stars if I could. This is the most convoluted thing I have ever seen.
Great for Microsoft Authentication
by markbyrn on 2019/11/22 14:36
Not so good for other site 2FA as it doesn’t seem to sync those accounts across other devices
Lock your accounts
by jiskidgel on 2019/11/21 19:04
It is to use
App really wants to lock you out
by Quantumbeep123 on 2019/11/18 00:10
Authenticator app doesn't use icloud backup unless you enable it (unlike every other app on earth), and doesn't warn you about this in any way. Because of this, I am now locked out of my Azure administration account because I had to reset my phone.
Instagram
by wsutbficugjtnfng on 2019/11/17 04:29
Cant login into my instagram
Locked out. Credentials don’t restore
by cpragman on 2019/11/16 12:19
I have to use this app for work’s VPN. I frequently backup my phone to iTunes with encrypted backup so all my account setting will be preserved. After iPhone restore from an iTunes backup, this app has lost ALL my information. I can no longer login to work via VPN, until I am physically back in the office to reinstall a new security key while on the work LAN. If I had been using this app for online accounts like Twitter, I would have been totally locked out. To enable backup feature I’ve entered my live.com credentials. App says I’m good to go as far as backups are concerned, yet it shows that NO BACKUPS have been made since that date. I’ve added work credentials since then, but periodic backups are NOT occurring. So the next time I have to restore my phone, I’ll lose all my credentials again.
Decent, could be better integrated with restore and sync between devices
by Toliman on 2019/11/16 12:02
It’s a useful app, but it doesn’t beat other Authenticators. Room for improvement.
Typical Microsoft
by PersyJack on 2019/11/15 21:24
I don’t know why i even bother trying Microsoft apps, it’s always the same story. The whole reason I installed this app is because it claimed to work on my watch. It turns out it only shows Microsoft only accounts. Why? You couldn’t pay enough to your developers, they only had time to add Microsoft accounts only? As usual, offers half of the functionality it claims and lack behind the competitors
Excellent App
by juniortsf on 2019/11/10 22:41
This app works amazingly across all platforms
K
by Jakerocksnyc on 2019/11/10 19:10
It k
MS-Authenticator App- 5.00
by Zak_Hoss on 2019/11/08 20:25
Carl Dawkins hr.
Can be a piece of junk
by ParkingLotWarrior on 2019/11/08 15:48
Right now it’s not sending me authorization requests on time, and sending me a request every 30 seconds, although I’m not trying to login. Weather I approve or deny the request, it will send me another one 30 seconds later. I wouldn’t use it if I had a choice
Best authenticator app
by San_Cha on 2019/11/08 01:18
Love how this app works. I can approve requests from my Apple Watch too!
PC is locked and Authenticator is a pain!
by Cheryl824 on 2019/11/07 16:06
The newest Microsoft update has locked my PC. Originally Authenticator was able to unlock PC sign in screen with out a hitch but now going in circles between Authenticator and password resets with out success in accessing my PC.
Great app for
by ROAdavid on 2019/11/05 18:45
I feel much more secure doing my installations using this app to approve them.
Convenience without compromising security
by imjqe on 2019/11/04 12:31
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.
It works!
by Heel Lekker on 2019/11/03 13:25
It’s not perfect, but works well for my needs.
iCloud backup lost
by Lendybendy on 2019/11/02 22:51
I’ve been backing up and restoring from iCloud for years and now all of the sudden everything is gone. I can’t even begin to express my frustration, based on other reviews I’m not the only one who’s experiencing this
Needs manual sync button
by staunchnortheasterner on 2019/11/02 14:58
I need to be absolutely sure my backup is there for me when I need it! Many times, it wasn’t! Please add this, Microsoft! Also, it needs more frequent performance improvements.
Doesn’t work on Apple Watch
by BL117 on 2019/10/31 12:06
Doesn’t work on Apple Watch after latest update. Also restore of backup caused me to have to setup all of my 2fa again. Stay far away.
Security Indicator
by JacJacD on 2019/10/21 03:09
Took several attempts to work
Backups unreliable!!!
by music0907 on 2019/10/18 09:43
I had an iCloud backup setup. But I was having trouble accessing my outlook account when I got a new phone. So I went into settings and trying to get the backup by turning on backups but that created a new backup and erased my actual backup from my old phone! And there was no way to access the old back up. So now I have to remember which services I was using 2FA with and go through the painful process of resetting all of them again!!! Argh Microsoft!!!
Dark Mode
by Soroosh Chamani on 2019/10/17 10:29
Please add support #DarkMode for god’s sake 🤘🏼
Needs Better Apple Watch Support
by Alapacho on 2019/10/16 23:59
Mostly everything about it is great, however it’d be ideal to see the 30-second OTPs on the Apple Watch so I don’t have to keep reaching for my phone.
Lost all keys
by dohspc on 2019/10/06 00:39
Just like others have said. Lost all codes and iCloud backup didn’t work even though it was enabled. Make sure you keep your old phone to setup the new one.
Regression on iOS 13
by GalacticViceroy on 2019/10/02 12:51
It notifies me of authentication requests but rarely shows the fingerprint UI to allow me to actually complete authentication.
Add QR for Third-Party Additions
by Senator Blair on 2019/09/29 06:56
2+ stars for making an otherwise perfect UX
You may get locked out of your accounts
by Squirlnutz on 2019/09/27 16:09
I used this to sign in conveniently while setting up 3 new devices a few months ago. I have a new windows10 machine and instead of signing in as normal I am being forced to use this Authenticator app that does not keep records. I opened the app and I am having to setup as if it is brand new however, because it did not keep my information I can’t sign in to the new machine, Microsoft account or any thing else because I am being forced to use an app that i can’t use.... I use several different machines mainly Linux but enjoy the convenience of Microsoft.
Lost all my MFA accounts with new iPhone
by mikephl on 2019/09/24 12:30
Horrible
Backup doesn’t work
by kalidav on 2019/09/22 23:22
Lost all my codes twice now because the backup feature doesn’t work. No support contact that can help.
NEED DEVELOPER RESPONSE - Locked of all accounts
by JHesidenz on 2019/09/22 03:06
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
Wondering why the app can’t support scanning QR code
by supermansaga on 2019/09/21 21:25
Google Authenticator which was updated a year ago has this feature. And you are telling me Microsoft can’t despite it was updated two weeks ago? Thx
This is terrible
by MADDIEDAWG on 2019/09/20 15:59
I have literally tried to send notifications to my phone to authenticate my account and nothing shows up. Ever.
Nice App
by CarterWeslock on 2019/09/17 17:53
I use just this 1 for all of my multi factor needs. Works awesome!
Did not prevent a hack
by GEM Jr on 2019/09/13 02:15
Someone was able to change my Hotmail password when they should have been required to provide a code from this app. So, what good is having this app?
iOS 13 public beta
by Royce1215 on 2019/09/11 03:35
Does this app work well with iOS 13 public beta? Has anyone tested?
Most difficult frustrating pointless app ever
by caden key on 2019/09/07 15:36
First of all, why? Just send a verification code by text like EVERY OTHER SERVICE EVER. Took me 30+ minutes to log in to my own email account. App is extremely difficult and nonsensical. Contemplated just dropping out of college to avoid having to use this app
Everyone Needs This
by Rooster Tim on 2019/09/06 10:47
I have recommended this app to everyone I know. Linking your accounts to an authenticatoe gives you must better control and account security. Should someone attempt to crack into a certain account, and should have the password, I still have to authorize it. If I deny it, I can then change the password when I am able to. An extra step in security can go a long way, and this is a step in the right direction.
NO QR SCANNER?
by wtdangles on 2019/08/31 19:53
What the hell are you supposed to do when you have a QR code for your secret key but the stupid app wants you to type it in? How can this app have 4+ rating?
does it work with xbox one?
by justintmai on 2019/08/25 23:21
see title
It’s Microsoft...
by BeamerBenzBentli on 2019/08/23 17:19
Enough said. Knowing Windows OS, I don’t even want this plague on my phone.
Tried to sign up but this was way too complicated.
by J Fred T on 2019/08/22 22:57
This app should be easy to sign into but was too complicated for this old timer.
First Review Mysteriously Removed
by XIslandz on 2019/08/22 19:44
Long, extremely frustrating story short: went to configure this authenticator for the FIRST TIME, then got caught in a loop where I needed to provide the authentication code in order to setup the Authenticator to send an authentication code... Chicken and Egg, anyone? Completely locked out of all my MS related activities. Was finally able to change some outdated recovery information, but still locked out until that change is completed after 30 days. So yeah, thanks but no thanks Microsoft... seriously considering switching back to Google again simply because I rarely have problems with my Google accounts compared to MS and Apple. Proceed with caution, folks!
Nice app, but really?
by bozopriester on 2019/08/20 15:46
Nice app, but your last update (08/14) blew away all but one of the accounts I had set up.
Issues
by Puchunga9511 on 2019/08/18 20:20
My messenger keeps connecting over and over. I have disconnected from my home WiFi and it still does it. Could you please look into this. Thanks
Cautionary tale
by sgibson5150 on 2019/08/17 12:01
If you restore your phone from local backup and you’ve got other Microsoft apps on your phone for work, be very careful. Your work account will show up at first launch. The restore option didn’t prompt me to choose an account to restore from, so I backed out and added the account associated with my iCloud data. That was exactly the wrong thing to do and I lost everything. I imagine the right way would be to remove your work account, then force quit and restart. Then you could enter the right account at next launch for restore.
Worst app!
by Everyone is here on 2019/08/12 14:07
I just installed this app, and it’s sending me a code to enter into the app itself. But there’s no box to enter the code into. This is a nightmare
The best app
by Kiritokun13 on 2019/08/11 08:15
Easy to save and protect your accounts!
Works like 20% of the time
by Klonzo on 2019/08/09 18:52
IMO this authenticator is garbage. Makes things so much more complicated than they need to be. Some features just don’t work at all
Its a disaster to join Teams guest tenants
by xkdnfrkfkfjrnfj on 2019/08/07 12:55
No QR code scanning. A broken join experience from mobile. Having to ultimately enter a painful url and code all without any form of real instructions. Honestly, it couldn’t be more un user friendly.
Not working anymore
by sigh113 on 2019/08/07 02:23
So I got a new phone and when this app transferred over I lost my two step verification with Facebook. Lost my Facebook account of 11 years with all my photo albums on it. :/ devastated it’s like losing your photos to a fire as some of these were set to private. Unbelievable. Why didn’t my accounts transfer over? :(
Meh, it’s merely OK
by phxpaul on 2019/08/07 00:35
Nothing spectacular here. It works as well as any other authenticator. My main complaint is when you set up an account, there’s no provision for using the camera to scan the code. You have to enter the alphanumeric code manually. And you’ll probably get it wrong the first time you try. MS, please update
My favorite Authenticator
by Alexvrb on 2019/08/04 19:15
I use it for all my 2FA needs. It’s easy to use, secure, and multi platform.
Good, but not enough
by Chavez8121 on 2019/08/03 19:23
Please expand capabilities for Xbox, Skype, and additional Microsoft sign-ins!!!
Switched from android back to iPhone
by sam12062 on 2019/08/03 08:47
“Secure”
Dumb...!
by George6225? on 2019/08/03 00:17
When given instructions to enter the last four digits of my cell number and I an given two of these numbers then hit next... but there is no NEXT button! Now how the hell does that work or are these just dumb instructions...?
M
by mxyytt on 2019/08/02 13:47
Keep the y !!ny
Bad app
by RikcJ on 2019/07/29 05:17
I can’t even configure my device with this app!
Lack of old iOS support.
by WickedVisage on 2019/07/27 02:59
Here let’s comprise your account because you can’t afford that new iPhone. Restore support for older iOS versions..
Annoying extra
by Andrew T. W. on 2019/07/24 21:22
My summer college’s e-mail uses two way verification now This I have to download an app that I will only use once. While it is no big deal because I can just go back and delete this app it feels like a over done process But this app does help those who may truly need it so I gave a star Still annoying the college required students to get it
Not working, unable to scan QR code
by Deshaboina on 2019/07/24 15:07
unable to scan QR code. All notifications are enabled on my mobile but still it shows as push notifications are not enabled and it doesn’t work
All accounts lost
by Ddggkk112233 on 2019/07/20 16:32
I had to hard reset my device and I lost all of my accounts even with both ms recovery account and iCloud backup enabled.
Microsoft Authenticator
by tn_M4_fun on 2019/07/17 03:27
Not what I thought it was. Now trying to find out how in the hell to cancel it.
Waste, more data waste
by chukfkr on 2019/07/16 23:24
Another bull crap app clouding up my data storage. Listen, our information is sold daily to the highest bidder. So don’t tell me all these measures are for our protection. When the ones protecting are the ones trading is redundant. Ask, why make us jump through the hoops for nothing tangible?
All
by Ksssra on 2019/07/15 19:50
شكراً
Authenticator app for amazon
by No hold Bars on 2019/07/14 15:33
Very good app to keep your account secured.
Awesome!!
by PerlaPriss on 2019/07/13 19:19
It’s very convenient!! Love it..
Confusing
by JLStubb on 2019/07/07 23:42
Can’t figure out how to scan QR Code or enter a key to obtain the correct code for my Rockstar Social Club account. Deleted.
Worst app ever
by ih8microsoft on 2019/07/06 08:06
Kind of hard to add my Microsoft account, and verify it thru the app, if the app consistently asks me to verify my request thru the app. This is why no one likes Microsoft anymore. And, sadly, there is no way around this
Last 4 digits
by yyyyevstxge. s on 2019/07/04 19:07
When ever it told me to type last digits of my phone number and I did and then it said has to end in 80 so I did and I’d didn’t work.
It’s a no brainer!
by Aaron L Peggs on 2019/07/04 07:45
Let’s face it. We all expect our devices and all the personal information that is associated with them to be extremely secure, easy to quickly access, simple to manage, and we want it to be convenient and effortless to do all this across all of our devices. Right? Surely I’m not the only one who likes the peace of mind that tight security provides? And to have that benefit just a click away, plus the simplicity of logging onto a pc or any other device from my phone or vise versa, without the hassle of being bogged down with 30 different passwords for multiple accounts, is quite simply a must have! Especially if you are not very tech savvy like myself. The Authenticator app is exactly as one would expect from Microsoft, its easy to use and has a simple but effective way to let you log into nearly all your apps or websites. Just tap the user ID fill line which will initiate an auto fill of your choosing, the Authenticator then automatically launches and verifies its you, then pulls up the page you are wanting to go onto asks for your approval and you click approve, at which point it then takes you to the Authenticator app which verifies your ID one more time to ensure there’s no tracking activity. Even if there was a hacker on the hunt it’d be a futile effort because there is NO PASSWORD through the entire process which means there’s no reward for the digital prowler!! Finally and most importantly you’re seamlessly logged onto the page that you chose and away you go. Btw the entire process I outlined above in reality takes about 4 seconds at the most. I can’t find anything to criticize about this app or any changes I would suggest. It’s the most convenient, simple to use, security driven, device to device login verification tool I’ve ever tried. I’m not overstating this at all I’m just so impressed at the performance of this service it’s flawless! If you’re still on the fence about it maybe the fact that it’s a 100% free service may be enough to give it a shot 🙂 Once again Microsoft shows us why they are second to none. It’s pretty awesome to have a company that’s simplifying your digital needs, all the while striving to uphold the integrity and responsibility to protect your personal information. And all they ask for in return is for us to download it at no cost. Completely free no strings attached. NO BRAINER!
Update Wasn’t Shown...
by rod.musselman on 2019/06/30 01:57
Coincidentally, this app update wasn’t displayed in the App Store on my 512GB Apple iPhone XS Max now running iOS version 12.3.1. Only after I deliberately selected this app in the App Store did I notice that an update was available. There’s the right way to do things, the wrong way to do things, and then there’s the Apple way to do things. Love my iPhone & ALL of my Microsoft apps!
Watch app is not up to park with Phone app
by ItsTheArsonist on 2019/06/28 15:39
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.
Operation
by Padideh1 on 2019/06/26 04:23
Hard to operate the program
Other Organizations?
by myokeeh on 2019/06/21 01:30
Please let me use phone sign in for more than one organizations.
Bad Memory
by Meweaa on 2019/06/20 00:36
Excellent tool for someone can’t remember passwords
It worked for a day
by AF4090 on 2019/06/18 16:59
It worked for like a day and now it doesn’t give me any notifications when I sign in.
Suggestion
by SteelySpartan94 on 2019/06/17 19:30
Rather than simply have a countdown spinner, it would be more visually clear to have the number fade. In the last 10 seconds (or so), you could gradually make the number more transparent, meaning its expiring. Just a thought on how to be more human-centered:)
QR Scanner
by SWAGNATIONS on 2019/06/14 12:25
Make sure you enable camera on your iPhone in phone settings if you want to be able to scan QRs!
👀
by mendozavr on 2019/06/14 00:35
Absolute garbage.
Flying Blind
by Strikethrough Ninja on 2019/11/23 08:24
Keep in mind a major concern when choosing to give the a shared security clearance for each factor. Example: Someone who chooses 2FA via SMS that happens to be Google Voice and also stores password to Google Chrome becomes vulnerable to a massive breach. 1 hack has potential to clear authentication for your many sites with cloud saved passwords. For better security, ensure you spit security clearances for each factor. You can achieve this by using two separate accounts with unique credentials or cross-company with unique credentials. Always, unique credentials for each site kids, including usernames when crossing companies for your authentication needs. That’s 2 companies, 2 usernames/password, 2 factors totaling 6 unique values and is a good start! In other words, what good is using a 2-key vault, if the bank manager is allowed to carry both keys at the same time? Surf Safe!
This app is great
by MyExDumpedMeForATrashCan on 2019/02/19 13:43
So a few months ago I got my Xbox account hacked and I was really sad about it because I had lost a lot. Including my games ect. But then I found out the hacker stole my email and put it in this app because at the time I didn’t have this app. So that was a good lesson for me to use this app always and it’s absolutely fantastic because I have a lot of emails like work, school, and gaming of course but I feel like all my emails are super secure also I like the fact that when trying to log into another site with your email you have to get permission from the Authenticator app before you can do anything so if someone gets ahold of your email then they can’t log in at all.
Everyone Needs This
by Rooster Tim on 2019/09/06 10:47
I have recommended this app to everyone I know. Linking your accounts to an authenticatoe gives you must better control and account security. Should someone attempt to crack into a certain account, and should have the password, I still have to authorize it. If I deny it, I can then change the password when I am able to. An extra step in security can go a long way, and this is a step in the right direction.
NEED DEVELOPER RESPONSE - Locked of all accounts
by JHesidenz on 2019/09/22 03:06
After upgrading to a new iPhone today, I restored everything from a backup earlier in the day. After installing everything I begin to login to several different accounts like discord, Twitter etc. I didn’t get very far until I got the request to confirm my identity via my Authenticator app. I opened my app to find NOTHING. All of my accounts were gone. I click “begin backup” and get the message that I don’t have a backup on my iCloud account, the same one I had been using for years. I’m completely at a loss. I’ve been frantically trying to contact support from Azure to Microsoft and haven’t found anyone who can or would be willing to help me. I have no idea what to do - this is an atrocious, horrific flaw with this app and I would never have downloaded it if I knew this could possibly happen. I desperately need someone to reach out to me to help correct this issue.
Great on iPhone Watch app is a bust
by EdLewis2 on 2018/10/03 15:55
Authenticator works very well on iPhone. It has been solid and reliable where i use it on a number of accounts. 5 stars. I was excited to hear a Apple Watch version came out. That is a complete bust, not working at all. Zero stars. The Watch app does nothing but declare that an account can be set up. Fiddling with it for a half hour gave the proclamation ‘setup successful’. Still not producing codes like it should I discovered to my dismay that the iPhone version crashed and had to be removed and reinstalled. Suggestion: take the Watch app off the store until it is properly documented and can be made to work. 5 stars for iPhone app, 0 for watch gives an average of 2.5 or 3.
Watch app is not up to park with Phone app
by ItsTheArsonist on 2019/06/28 15:39
I don't believe I've ever been able to get the Authenticator app to work properly with push notifications on the Apple Watch. I get the notification on the Watch just fine. I approve it, select the correct number shown on the screen, then it thinks for a second and says "Something went wrong." I pull out my phone and perform the same steps and it works great, Face ID and all that goodness on the phone. This issue has persisted two different phones, multiple app updates, and different IOS builds. Not sure if MS will ever fix it but I'll hold out hope for them to fix the otherwise great service.
Solid. But needs spit-polish
by CyberData4 on 2018/05/26 16:07
The core functionality of the app is rock solid. It works. Every time. Not one crash. But my problem is all this time I see no spit polish with some nice to have features. Example 1: Now, this is petty. Tom Petty. But for accounts that don't automatically pull in an avatar image ID like the option to set it myself. When I click edit I should be able to click each image and set it from photos. Example 2: For an app that provides security why can't I set a password or touched for opening the app? Like everything else I can enable this with the understanding that it's my responsibility to secure said password to access my app. This way no one can snatched my phone when it's on but unlocked at my desk and I'm in the restroom. It's the little quality of life things that are missing that could really set this app apart from the competition. That being said I trust MS with my data more than Google so I'll keep this. Good job. But please consider these changes.
Great But
by Dookie 2x on 2018/04/29 16:26
Love it for how it works as a remote Authenticator for OneDrive & Outlook, and especially for work to authenticate with TouchID when logging in to work resources. BUT - really frustrated by how you lose 2 factor or step linkage to services when you have to restore your iPhone (either from having to erase or moving to a new iPhone) and now I’ve lost login access to some services I used it with for 2 factor. One in particular doesn’t even offer email temporary recovery so I have to completely wipe my settings and information to re-establish access.
Convenience without compromising security
by imjqe on 2019/11/04 12:31
Microsoft Authenticator is the best MFA app. Since I use my Microsoft account all the time, having a second factor in authenticating gives me assurance & security. And the way it’s implemented is perfect—it sends me a notification, I select a number that matches with the browser, and scan my fingerprint (Touch ID). Amazing! And I can also add 2FA codes of other apps/sites such as Google & Facebook. The app also has iCloud backup & app lock with a passcode & biometrics.
The Gold Standard
by BlazinBear on 2018/03/11 03:42
If every authentication app worked like this, they might be used more. This app is by far more useful than the Google competitor. Having to use both, since some accounts only work on one or the other, I much prefer to use Microsoft. The simple act of hitting approve or selecting a number makes signing in a breeze. This is what the future of logging in should be like.
Great, But it has a security flaw
by Dec 1969 on 2019/11/30 11:02
I have activated the notification of the app so I can see sign-in requests, I have also activated the app lock mechanism so no one could see my codes. But when I get a notification and I tap on it, the app opens locked but it shows me a request that says "approve sign-in?". Anyone with access to my phone can approve it. Sorry to post here but I couldn't find contact info of developers of this app on Microsoft website , I can provide Screenshot if needed.
So much easier and faster
by Jonny Champ on 2018/12/01 06:40
Just takes the multiple steps of security steps by using the app is great. Especially if you make your accounts a little to secure Authenticator just helps you add encryption for more security but easier for us users.
You may get locked out of your accounts
by Squirlnutz on 2019/09/27 16:09
I used this to sign in conveniently while setting up 3 new devices a few months ago. I have a new windows10 machine and instead of signing in as normal I am being forced to use this Authenticator app that does not keep records. I opened the app and I am having to setup as if it is brand new however, because it did not keep my information I can’t sign in to the new machine, Microsoft account or any thing else because I am being forced to use an app that i can’t use.... I use several different machines mainly Linux but enjoy the convenience of Microsoft.
Cautionary tale
by sgibson5150 on 2019/08/17 12:01
If you restore your phone from local backup and you’ve got other Microsoft apps on your phone for work, be very careful. Your work account will show up at first launch. The restore option didn’t prompt me to choose an account to restore from, so I backed out and added the account associated with my iCloud data. That was exactly the wrong thing to do and I lost everything. I imagine the right way would be to remove your work account, then force quit and restart. Then you could enter the right account at next launch for restore.
Potentially disastrous
by perkedel on 2018/03/30 04:19
App works great, but one major problem is that it doesn’t allow its data to be backed up to iCloud/encrypted iTunes back up. So if you do a restore, you lose all your 2FA keys even though all your other apps and its settings are restored, except this one. It’s a problem where you can get locked out of all your accounts. Google Authenticator does not have this problem, have switched to it today because of that massive problem I encountered with missing keys after a restore from backup. I hope the devs are listening!
For coders
by Gtyyyy2749 on 2019/04/01 21:38
Well, I tried giving up feedback, but that link is broken. I like this app, but I have used it for several accounts, and two of those are for the same website, so for different accounts. This app shows the same name for both, and I have no way of putting a nickname on them to tell them apart. Please add some sort of nickname feature, so I can distinguish several accounts.
Better than Google
by High on lifeeee on 2018/05/05 14:07
Love this app. I started using it on 5-3-18. World great and no issues. Backup in iCloud is perfect. Feature request: would be even better to have TOUCH ID option to open the app for added security. Issues: there would sometimes be no notifications or a delay, both in the app or when the phone is locked.
Codes refreshes to quickly
by Softball_03 on 2018/12/25 10:20
I am a huge fan of xbox and gaming, but being told that i need to create a new password when I have my current password for what feels like forever. Also i turned two-step verification thinking that is a way around having to not create a new password for my account. No when I try to let my friend log on to my account so he can help with a game that I don’t have a whole lot of time to play as much as i would like
Solid. But slow. And please allow iOS12 to pass thru OTP
by Mikeradu on 2018/10/21 23:51
Overall, it’s a quite decent product. My company makes me use it in combination with office 365, otherwise I don’t think I’d voluntarily use it. However, I would be significantly happier with this product if it allowed iOS12 to pass through the OTP and automatically paste it into the app without me having to type it up. Most other apps can do that - surely it’s not that hard to implement. Thank you
Needs to coordinate updates with Outlook
by Jane Average on 2019/01/25 19:44
Every single time I update my Outlook password (as required by my job), Authenticator stops working and I get an error message to contact support. And every single time we do the “turn it off/turn it back on, uninstall/reinstall” dance like it’s 1994. And EVERY SINGLE TIME, nothing works, they are bewildered... and suddenly an Authenticator update hits and it’s magically fixed. SO MYSTERIOUS. It’s the same company, it shouldn’t be this hard!
Great update
by j_rath on 2017/11/05 04:43
Before this update, when using 2 step verification and having to approve a sign in you would have to manually open the app to click approval, now the approval notification pops up instantly. Great app that keeps getting better
Fustercluck
by jbrandonf on 2018/09/21 03:10
I tried to love this app. I liked it clean and simple interface. I liked that it connected easily to my outlook account. I waited forever for a watch app. After a couple version testing the beta with no luck I think I’m in the clear once 12 comes out.. nope. Still won’t connect. Deleted Authenticator and moved over to OTP Auth where the watch app works flawlessly.
This app is a life saver!!
by the loser of accounts on 2019/02/23 01:47
Being a young gamer makes it easy for me to forget my password or lose the paper I wrote it down on, it also made sure my accounts were safe and secure thank you!
Sometimes is not working, please advise.
by 蔡光明888 on 2019/02/01 00:53
Sometimes is not displaying the approval window after the login request sent to the phone. Also, the password option should be off once user selected the option to use please advise, or password should be combined with the Authentication app. Thanks
Backups unreliable!!!
by music0907 on 2019/10/18 09:43
I had an iCloud backup setup. But I was having trouble accessing my outlook account when I got a new phone. So I went into settings and trying to get the backup by turning on backups but that created a new backup and erased my actual backup from my old phone! And there was no way to access the old back up. So now I have to remember which services I was using 2FA with and go through the painful process of resetting all of them again!!! Argh Microsoft!!!
Crap
by getting_old_sucks on 2019/05/02 01:07
The idea is great and what everyone needs to do these days however maybe I’m just getting to be an old man but for the life of me I can’t figure this thing out. I’m essentially locked myself of all my emails. I have other Authenticators that I use for other things that where easy but this...:. It’s something else. If it was easy to set up then truly amazing. Maybe it’s just a user issue. I say pass in this crap. Hope I can get back to my emails one day.
Scam
by hitthegas1 on 2018/07/11 06:00
I have never heard of this app until it popped up a message on my device stating that it was about to install itself from the App Store. This message appeared multiple time per day for the past five months despite hitting cancel every time. I even tried allowing it to install once and then I went in and removed my information that it somehow already had without me entering it followed by quickly deleting the app. That’s pretty fishy right? Smells like a scam to me!
Where’s facial recognition support?
by Buddhastyle on 2018/03/16 16:12
Never had a problem with this app until I bought the iPhone X. Now I need to use my pin because the device has no fingerprint option and the app doesn’t support facial recognition (which is apparently more secure). Please add. Otherwise, this app works great!
I can no longer check my email away from my desktop at work
by Hunnyalrohaif on 2019/01/27 06:46
This app and this Microsoft security option is horrible. I actually hate our IT department for dealing with Microsoft and for upgrading to this security system. I work in the field so now I can't see my email except once a week maybe and I nothing shows up on my calendar. So imagine all the work I'm not doing because of this app and the so-not-user-friendly Microsoft solution.
LOST MY BACKUP
by dbozard on 2019/03/27 15:52
This app lost my backup!!!! It showed that it was being backed up to my iCloud. I made sure of this. When I switched to a different phone (after resetting my old phone), I went through the whole restore process within the app but it now states there are NO backups in my iCloud. NOW, I’M UNABLE TO GET INTO ONE OF MY TWO-FACTOR AUTHENTICATION APPS. I’m completely locked out. This is ridiculous and it appears from the reviews, that I’m not the only one with this problem.
Watch version used to work; doesn’t anymore
by DaleWads on 2019/01/22 13:26
What a tease. Offer an apple watch version which would be a perfect use of the watch but then it doesn’t work. How frustrating. It used to work a couple of months ago (usually took 2 or 3 attempts) but now after 5 or 6 attempts each time I try to log in and it still won’t work. I give up. Please get a fix deployed.
Takes a lot if tries to make the notification appear.
by A. C. I on 2018/03/15 04:02
I have tried few times, but didn't get anything. Then decided to turn off wifi and see if on cellular data the notification would go through and it did. WiFi has an excellent internet connection, so I don't really know what is causing this notification delay or the multiple tries.
Overall good, but needs a widget and open faster
by ryan.littleking on 2018/10/05 21:31
The app is formatted nicely and the push notifications for instant approval for logging into Microsoft accounts are cool. However, I’d love to see an iOS Widget made for quicker access and for the app to launch faster. Google Authenticator opens practically in an instant.
Annoying extra
by Andrew T. W. on 2019/07/24 21:22
My summer college’s e-mail uses two way verification now This I have to download an app that I will only use once. While it is no big deal because I can just go back and delete this app it feels like a over done process But this app does help those who may truly need it so I gave a star Still annoying the college required students to get it
Works as advertised
by jimct on 2018/01/18 10:57
We use this as MFA tool for logging onto our corporate network. Flawless and much better than the old text codes as no network connection is needed
Help Me
by chanman2036 on 2019/06/11 19:11
I downloaded the app, clicked on add accounts put my email and password in, and then it says for security reasons before you can access this account you must attempt these 3 ways to access your account, and 2 of the ways is using microsoft authenticator app...how am I going to use that if im trying to get into it? And the 3rd one is txt a phone mumber wich is not mine and I need to change and i need the authenticator app for that too...help
Typical Microsoft
by PersyJack on 2019/11/15 21:24
I don’t know why i even bother trying Microsoft apps, it’s always the same story. The whole reason I installed this app is because it claimed to work on my watch. It turns out it only shows Microsoft only accounts. Why? You couldn’t pay enough to your developers, they only had time to add Microsoft accounts only? As usual, offers half of the functionality it claims and lack behind the competitors
Suggestion
by SteelySpartan94 on 2019/06/17 19:30
Rather than simply have a countdown spinner, it would be more visually clear to have the number fade. In the last 10 seconds (or so), you could gradually make the number more transparent, meaning its expiring. Just a thought on how to be more human-centered:)
Not working anymore
by sigh113 on 2019/08/07 02:23
So I got a new phone and when this app transferred over I lost my two step verification with Facebook. Lost my Facebook account of 11 years with all my photo albums on it. :/ devastated it’s like losing your photos to a fire as some of these were set to private. Unbelievable. Why didn’t my accounts transfer over? :(
The app doesn’t shows the login location
by Mashimaro911 on 2019/04/07 13:23
The app always ask me to sign in my accounts but it doesn’t shows which device is asking for that. It makes me confuse. I mean if there are some bad guy wanna login my accounts and the app just pop up a request wanna me sign in?
Simple and Effective
by Goatllama on 2018/02/19 16:59
Has always worked flawlessly for me. Would be great to have the option for an extra passcode lock for the app, though.
Excellent Authenticator
by Tinker683 on 2019/02/19 15:29
I try and use this as my primary Authenticator app. It works beautifully and have had no issues with it. It also backs up to iCloud so it’s easy to restore too.
Never had a problem
by Brian dead riff on 2018/03/27 10:58
I split my keys between a few apps, and this one has the least number of issues, so far.
App really wants to lock you out
by Quantumbeep123 on 2019/11/18 00:10
Authenticator app doesn't use icloud backup unless you enable it (unlike every other app on earth), and doesn't warn you about this in any way. Because of this, I am now locked out of my Azure administration account because I had to reset my phone.
App rejected my account
by Shearin69 on 2019/02/04 15:09
With the two point verification, during a reset of my password, the app was unable to recognize my account, with no other way to verify the system submitted me for a 30 day wait to reset - I can only assume by mail. Conversation with online customer support yielded no help and I got from them regarding my paid subscription with Xbox yielded in non- support phones and scanner ads.
Help if needed hopefully
by jmc now on 2019/03/31 22:48
Hopefully this is secured for the process of flawed processes on laptop/ mobile device and I’m sure I’ll let you know if it still is compromised
Almost a five
by Pezcore37 on 2017/10/22 06:03
While the Authenticator doesn’t currently support Apple Watch, it’s still pretty good at what it does. I haven’t experienced crashing after updates like others have. Pretty solid with that one glaring omission.
Authenticator Lost My Backup
by dillongilmore on 2019/01/06 00:26
DO NOT USE!! I trusted that Microsoft’s backup feature actually worked. I had to do a hardware reset on my phone and Microsoft doesn’t let you export the totp values. The only thing you can do is backup to iCloud. I was extremely diligent when doing this and followed all of the instructions precisely. After doing the hardware reset the first thing I did was Begin Recovery which just said that I don’t have any backups in my iCloud.... I’m now locked out of my most important accounts. I would encourage people to look into other alternatives that give them more control over their own secrets like Bitwarden or even LastPass and avoid using this app.
Amazing
by subtoCjayDaGr8_YT on 2019/03/04 18:12
The best Authenticator out there way better than google and many many others I highly recommend it
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All Versions
4.0
23,028 total
 5
20,010
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1,527
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201
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Current Version (6.3.23)
5.0
22,824 total
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19,933
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1,509
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189
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707
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