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App name
Microsoft Office Lens|PDF Scan
Description
Office Lens trims, enhances and makes pictures of whiteboards and documents readable. Office Lens can convert images to editable Word and PowerPoint files too. Office Lens is like having a scanner in your pocket. Like magic, it will digitize notes on whiteboards or blackboards. Always find important documents or business cards. Sketch your ideas and snap a picture for later. Don't lose receipts or stray sticky notes again! Scenarios: - Capture and crop a picture of a whiteboard or blackboard and share your meeting notes with co-workers. - Make digital copies of your printed documents, business cards or posters and trim them precisely. - Printed and handwritten text will be automatically recognized (using OCR), so you can search for words in images and then copy and edit them. Features: - With Whiteboard mode, Office Lens trims and cleans up glare and shadows. - With Document mode, Office Lens trims and colors images perfectly. - Pictures can be saved to OneNote, OneDrive or other cloud storage. - Business Card mode can extract contact information and save it into your address book and OneNote. This feature works best with the following business cards: English, German, Spanish and Simplified Chinese. Support for more languages is coming soon. - Choose to convert images to Word (.docx), PowerPoint (.pptx) or PDF (.pdf) files that are automatically saved to OneDrive.
So close to be ideal
by hotshot365 on 2021/01/22 22:48
I love the app on the whole. It does great with documents and it’s edge detection and document filter are great for making it look nice and not scanned. However, I have two annoyances with the app which usually happen with handwritten notes. 1) the app automatically tries to rotate the paper so the first line is flat. This can make handwritten documents look bad because then whole paper is rotated at a weird angle and makes the left margin at an angle. 2) even in document mode where it makes the paper pure white, if the size isn’t a perfect rectangle it will extrapolate the missing parts in an ugly black and white stripped pattern which looks bad and makes no sense. This problem is further exacerbated by issue one because the extra rotation means there is lots of missing parts in the corners and it looks super bad. Update: I tried to email the address you replied with but it says it only accepts mail from inside your organization. Is there an email address I can actually use??? Thanks!
Awful
by Dkline25 on 2021/01/22 20:29
Would not recommend this app. Can’t email images from the app, nor can you save them in your one drive like it advertises.
Could be better
by Jakeindc on 2021/01/19 18:35
For the most part it is good at recognizing borders but Readdle Scanner Pro (which is not free) does a better job of recognizing the borders. Scanner pro can also fix distortions that happen when the paper is not flat. While Lens can save to OneDrive, it can not save to Google or iCloud, both of which Readdle Scanner pro can. I really don’t keep paper copies of any documents, so I use scanning software a lot. Paying for an app that does a better job is worth it for me. Office Lens is probably fine as a free app if you just use Microsoft.
Doesn’t do OCR for me
by Dartmouth Matt on 2021/01/14 02:28
Scans and uploads images with no problem, but there’s no option to convert to text
Thanks
by JonaBug on 2021/01/09 23:06
I appreciate this app. You don’t interrupt asking for money every 5 minutes. No pop-up advertisement or sudden loud music. It just works.
Was great - now is a piece of crap!!!
by AppReviewerPA on 2021/01/09 22:50
I used this app for several years with minimal issues (was great). Last night, My IOS was upgraded to 14.3 on my iPhone XS, and following the update, the app freezes when transferring any photo to OneDrive. Killing the app & reopening it places the app back into its frozen state. Deleting & reinstalling the app results in the same issue. At this point, the app is a useless piece of crap, and I’m now looking for a replacement app.
It's unusable it crashes and freezes after you take the photo
by Bucilini on 2021/01/06 01:29
Really MSFT? Get your act together and fix this turkey up. It doesn't work it freezes ans crashes. Useless I'm on iPhone 12 so shouldn't be a hardware issue
don’t fail me now
by Lovedunicorn on 2021/01/05 01:47
Honestly, over all I really like the application and how it provides the ability to transfer pictures into a pdf format.(which has really helped with school on teams) Recently when saving an image as a pdf and transferring it to OneDrive has not worked. Each time I try it sends me to login to my office350 account and after I login it automatically sends me back. I am not sure if this happens to other people,but I already updated the app and everything so I’m not sure what to do. Please respond to my concerns, due to the fact that I use this for school and it has been the best so far don’t fail me now!😅
Doesn’t Work Well
by Hotweather003 on 2021/01/04 23:14
I think this app will be helpful...If it works. I scanned a page and tried to save it on my one drive, and it didn’t work. Took me to the same log in page a gazillion times, and no matter how many times I sign in, it just looped me back to sign in again. It’s like a twilight zone. Looked up a possible solution, and what they suggest is to use one drive to scan documents and not office lens, which seems a bit of a ludicrous suggestion to me. Not very helpful in every way, unfortunately.
Works well for school
by page_turner_books on 2020/12/29 18:32
I’ve edited this review because the bugs were fixed somehow. I like to use this app to submit work for school, it’s super convenient to convert to PDFs I can access on my computer or to put images directly in OneNote!
Automatically scan the boundaries of image
by Hahahahaha1234567890 on 2020/12/26 17:02
Great product and the best part it the app automatically pics the edges of images. Super happy with this free scanning app
Delete function missing
by trvlmn33 on 2020/12/21 13:46
Files that have been saved previously now can not be deleted. It seems the last update or the previous one removed that ability. Need it back.
Can’t save
by iPeterJunior on 2020/12/20 17:43
It keeps telling me to sign in when I try to save. I already signed in, but this thing will keep asking me to sign in. This is a terrible bug.
Not a good app for students
by Mojo Workin on 2020/12/16 03:13
I rarely write review, how ever after using this app for an entire qtr I and totally frustrated and will look for something else. I am required to scan my math home work and submit on line. My math home work regularly goes over 20 hand written pages. I do my my home work in a spiral bound notebook. Every time I try to capture an image the selection box finds the page correctly, and frames the page in portrait as expected, when tap the capture button the image is rotated into landscape. It is very tedious to have to tap several times to get into edit mode so that I can rotate the image back into portrait before capturing the next page I am required to use pdf, I save to my phone how ever once I export it I can not seem to edit it any more on my phone If I wait a couple of days and start the app to capture my next assignment for unknow reason the pages wind up on the old document. I waste a lot of time deleting the old home work pages I expect a lot better from a major office productive app company like micro soft I have take to just using the iPhone camera and use preview on my Mac to edit and conver to pdf
Problem office lens
by gahliab on 2020/12/15 07:21
Hello How are you i hope the all are fine So when i use the office lens after take picture i try to save the picture the program suddenly exit , i try many times but the problem is same , i do uninstalling and install again the result is same problem Thanks
Lots of problems on iPad
by SingCal on 2020/12/13 18:11
Doesn’t integrate with my employer OneDrive. Seems that the sign-in works each time (I have to use two-factor and my employer’s sign-in protocol), but when I finish signing in and try to upload a doc to OneDrive it takes me to the sign in window again, and again, and again. The app freezes after each doc is uploaded. Disappointing overall.
Avoid this turkey!
by Douglas1492 on 2020/12/11 17:18
Great app except for one thing... it saves all previous scans and then exports all of them when you save a new one giving you many copies of each in Photos. Makes it completely unusable. You can delete old scans but only one at a time. Until this is fixed not worth it!!! Pity since it otherwise is a great app (and did not have this issue until recently)
Change the Icon
by julianflowers on 2020/12/04 03:37
This is the best scanner on the App Store. I’ve tested them all for work - this one doesn’t require extra steps, very accurate, and easy to save PDF or email. I wish it weren’t the best because the icon is hideous. PLEASE update the icon to be I. Line with the other Microsoft office products, which have sleek, minimalist designs. This app also doesn’t show when you search “scanner” into the App Store which is such a terrible shame. I had to go out of my way to find it. Please change the icon.
Not working
by alfwy on 2020/11/30 18:04
This used to be one of my go to apps. But for the last month it will not connect to my business OneDrive.
Why I can not turn off shutter sound
by niterich on 2020/11/25 16:17
After update, I mute all of sound. And also camera app in iPad is already has no shutter sound, but it is not for office lens. Don’t know why
App freezes after 3 seconds
by ChronoGawd on 2020/11/23 20:33
Doesn’t work at all
One drive
by arjanoodlesoup on 2020/11/20 18:16
It won’t connect to my onedrive
Cant save to OneDrive or email as pdf
by Is the nickname taken 2? on 2020/11/14 19:52
Basically, you can only save to photos or OneNote. This app is essentially useless.
Awesome
by Masta 008 on 2020/11/13 18:59
Very cool app. Easy to use. Also it would be really cool if you could scan negatives....
Transferring forever
by MN installer on 2020/11/11 22:09
Sometimes the image never makes it to the server and shows transferring that never transfers! There is no way to retrieve or retry the only option it give is to delete it.
Worked fine but now won’t log in to my Office account
by metronomic on 2020/11/10 01:17
Scanning still works fine but app has recently started repeatedly asking me to authenticate my work account so I can no longer save anything to my OneDrive’s Office Lens folder
iOS 14 Update and no longer logs in to my account
by VaGa98 on 2020/11/05 19:06
After the iOS 14 update, this app no longer functions on the iPhone. It will take pictures and you can crop and have a filter on them, but when you go to send it and sign in to your office 365 account it won’t allow you to sign- in it kicks it back out every single time. Worthless app now.
Was AMAZING! Now SLOW & LOUSY! Plz Microsoft🙏
by novamico on 2020/11/05 08:56
The ‘get from photo file’ button is missing most of the time, WHY?
Glitch
by urnaashk on 2020/11/03 07:50
The updated version is way worse than the old version. Capture button is constantly disappearing. Every time i scan smthg i need to delete and reinstall since the capture button disappears all the time. Please have the older version available. Thank u.
School e-mail
by king sebo on 2020/11/02 18:38
I am putting this as a 3 star because of one issue recently. In my school district, they give you an email you use for classes. The app has worked to submit assignments since the pandemic started but today. After apple update 14.1, I was told to put my email back in. When I did, and pressed enter, it sent me back and I had to do it again. I think it is a bug because it works on my mothers phone 7 but not my sisters or mine I phone 8. Please help.
I longer supports Dropbox export
by Loolev on 2020/11/01 00:29
Your choice, Microsoft. A rude proprietary choice. I thought the new Microsoft was really being more customer friendly and pragmatic: open source, Office on IOS and more. Now perhaps reverting to out of date practices from the old Microsoft?
File management confusing
by 一-一 on 2020/10/25 00:20
Scan document couldn’t exit from camera to edit/delete pages from pdf, ended up saving scans multiple times. Confusing UI
IOS12 Regulations option
by N. Alif on 2020/10/23 14:26
PDF size is too large because there was no regulations options on IOS12. But Android office lens has. Please make a update IOS12 with regulations presets.
Stopped working. Keeps shutting down
by carizep on 2020/10/20 09:21
Doesn’t even work anymore. Keeps shutting down when I try to do anything. Used to work great. Now I can’t use it at all. Will have to look for another app.
It’s crap
by Adam McCartney on 2020/10/15 18:00
It works great until one day it doesn’t scan images and save them as PDFs. Don’t get it
Good Until...
by abe2746 on 2020/10/13 12:41
I used to enjoy the convenience of this app to upload work from the table directly to my one drive but now the app doesn’t allow me to do that. Though I am signed into the office app and the separate one drive app, it still wants me to sign into one drive when I attempt to upload files. This would be perfectly fine if whenever I attempt to sign in through the office lens app I didn’t get stuck in an infinite loop of the login screen. Because I can’t upload my scans to OneDrive anymore, I can unfortunately no longer use the app to my great disappointment.
Freezes
by sbtokarz on 2020/10/11 22:06
Freezes every time I try to edit the filter after capturing a photo with the in-app camera or after loading an existing photo from my library. This used to be one of my favorite scanner apps, so I really hope an update wil be released to fix this bug (I’ve already tried deleting/reinstalling). But for now, it’s completely useless.
Good but issues
by Chappighetti on 2020/10/08 19:41
-do a better job of detecting orientation. Sometimes insists on rotating page to landscape. Can’t figure out what’s doing that. So then I have to rotate it post. Which brings me to...... - the touch up icons need to ALL be visible. I’m constantly having to rotate page back to proper orient. But that takes 3!!! Finger taps (not including how many times you rotate.). Once to tap “more” because rotate isn’t visible. Again to tap rotate and AGAINon the view screen so you can get the menu back to where you can select done. Talk about annoying. I’m looking at it right now and you could easily fit all icons AND the done button at same time. It would be so much faster. - also... for the filters, it needs to remember what filter I last selected. I’m scanning 20 pages, they all need the “none” filter because they were light pencil and subject to clipping. So I have to select the filter EVERY TIME?! Why? And again, that means tap filters, tap none, tap again to get out of the menu so you can hit done.... ugh.
Perfect
by fcbimir on 2020/10/06 21:16
I have used this app a several times to scan some documents and its almost perfect it captures the page beautiful and leaves no annoying camera shadows or watermarks.
Needs a fix
by bartolowannabe on 2020/09/29 16:29
Love the app but I can’t save anything to OneDrive anymore. Keeps asking me to sign in, and once I do it just asks me to do so again. An endless loop that gets me nowhere
Trash
by officelenssucks on 2020/09/28 22:14
My teachers are making me use this but it won’t let me take pictures it goes to a black screen then crashes
Misleading
by DJ Stinky on 2020/09/25 01:53
Doesn’t automatically convert handwriting to text.
worst app ever
by abdjakvcsjjsf on 2020/09/22 00:20
i took a pic and it didnt save now i have to do it all over again since i wiped it
Crashes A LOT
by KateSnoopy on 2020/09/21 22:40
I prefer the mechanics of this app over any other, but every time I try to export an image, it crashes!
Suddenly having sign in issues
by AlexShort on 2020/09/21 18:17
I love office lens and use it all the time. Now all of a sudden it’s prompting me to sign in when I want to upload to OneDrive but I’m already signed in. Then when I try to sign in again it says my account doesn’t exist.
OneDrive problem
by udnesjdbsndx on 2020/09/20 22:37
The app is great besides the fact that I can’t save anything to OneDrive. Whenever I try to save a pdf to OneDrive it asks me to login, so I do and once I put my email and password it takes me back to the OneDrive login screen to login again, and there’s this endless cycle of me trying to login which means I can’t save anything to one drive because it doesn’t recognize that I’ve logged in multiple times already... and yes I’ve checked that my email and password are correct so that can’t be the issue.
Almost perfect. Occasionally blurry and tendency to rotate horizontally
by CreativiTimothy on 2020/09/19 04:33
It’s great! No watermarks and such. A few flaws however. Unlike all the other apps like Cam Scanner, if you are too close to the paper, it might get blurry. Doesn’t happen with other apps though. Also, whenever I try to take a picture, the slightest movement of the phone makes it rotate horizontally. This is really annoying, I wish I could turn off auto-rotation and always make it vertical
It is verrrry good
by VM the best on 2020/09/18 14:13
Ok, i admit when it said in the app about how is the scan quality, i accidentally put thumbs down but i did not mean to do that. Otherwise, the app is AWWWWWWEEEESSSSSOOOOOMMMMMEEEEEEEEEEEEEEEEx 1000000000000
Horrible
by Kane_z on 2020/09/16 17:33
Takes forever to upload my documents to OneDrive. Difficult to change the name of my scan documents. The app freezes and force closes which in return I have to scan all the documents again. Expect better from Microsoft
Pretty terrible
by Lewittt on 2020/09/13 15:16
This is pretty much the camera app but worse. Its document recognition is terrible and inconsistent, the filters make it harder to read, and it takes ages to export and is very unclear where it is exporting to, especially for OneNote. If you want to take a picture of your work, just use the camera app as it has everything you need and is a lot less of a hassle.
Adobe Scan is easier & faster
by HungryHiker on 2020/09/10 18:35
Never could get it to email as pdf. Deleted app.
How the mighty have fallen
by Nonotn on 2020/09/09 17:45
What are used to be useful is now a hideous experiment in psychological manipulation. This APP used to have hey simple elegant workflow, but now it’s hideous and wastef of time
Loop
by fuuguhbv on 2020/09/09 01:19
There’s a constant sign in loop that makes the app unusable.
Used to work great
by fixit-fixit on 2020/09/05 19:23
Please change so auto document adjustment is off or give option to set default. Used to open onedrive now opens website to login. Please fix asap.
didn’t work
by akil.j on 2020/09/03 20:03
half of my work is a picture and the other half is words and the scanning would not work what so ever
Almost Great
by CQ493 on 2020/09/02 18:34
This app has been indispensable for distance schooling. My only complaint is it would be helpful to be able to choose the folder you save the file in on OneDrive, rather the. Just defaulting to documents.
Good edge detection, working most time
by Lin Lee Chun on 2020/09/01 23:30
This app works most time when I need it. The edge detection is better than another app I’m using in my opinion. However, recently when I had an emergency and needed to scan several docs quickly, the app simply crashed and I was not able to restore it at all. I also found when having multiple docs to scan, the workflow was quite crappy and not intuitive. I would have given 4 stars if I did not experience that incidence, which made me decide to delete the app and to try other apps.
It’s awesome when it works
by idkidgafgenzsnowflake on 2020/09/01 23:02
Can’t upload more than 10-15 pages at a time, and recently when I try to upload any it closes the app completely
Not really working
by I THE WALKER on 2020/09/01 15:43
The photos and documents are scanning great, and it looks great when I send it to my camera roll. However, when I try to send it to my OneDrive, it refuses to connect. No matter how many times is sign in, it doesn’t even register. I enter my email and password, and all it does is bring me back to the OneDrive icon where I wanted to save it. When I click it again, the process repeats. I cannot seem to figure out what the problem is.
Best scanning app ever
by sang.nh on 2020/08/28 14:37
You guy are making a great app. Thank so much
Cannot sign into my MS account
by Thanks for reviews on 2020/08/27 22:59
Trying to use it under another account. Signed in multiple times yet its shows that i still have to sign in and not usable. How pathetic.
Slow! Crashes when turn on Flash
by Katherine Shelton on 2020/08/18 19:46
I used to love this app. It was seamless. However, now it is so slow and crashes when I turn on the flash.
The Best of best app
by Saikrishna P on 2020/08/18 17:52
This is one of the best apps for scanning and saving the scanned files to pdf. I would advise people not to use other app and pay for unnecessary in-app purchases.
Garbage on iPhone
by LD in SC on 2020/08/13 21:15
Can’t delete photos in app. Don’t know where they are saved. Deleted photos keep returning. Can’t find decent instructions by searching with Bing or Google.
iPad mini
by walrusmd on 2020/08/13 01:46
I have an iPad mini 2 - I can’t get to the red line to except or not except the new terms so therefore can’t use the app thank you
Closes When I Try To Save
by Hän C. on 2020/08/11 18:31
The capturing is great on its own - but when I try to hit next so I can download it, the whole app crashes. I’ve restarted my phone, restarted the app, etc. Nothing works. Very frustrating :/
Fantastic for free app
by Backlashwave on 2020/08/11 17:08
I am giving it five stars just because of the honesty. No shady 3 day free then 49 or subscription. Thank You.
Forced to Login to OneDrive EVERY time
by Kentc691923 on 2020/08/07 01:00
This app used to work well, but Microsoft upgraded it some point and now I have to input my Microsoft Account, password and MFA every single time I try to save a note to OneNote in my personal OneDrive. If you hate SSO, this app is for you. It works great for capturing writing on whiteboards, and "scanning" business cards and documents.
Can’t log in
by RichRs on 2020/08/06 14:47
I can’t log in with my work account. After clicking Add account, I put in my username, it flips between screens that don’t fully load, then just goes back to the Accounts page. Somehow, it managed to add my personal account without my even trying. My other Office apps are connected to both accounts, so it’s not clear why this one is having such a problem. The phone is up to date, I downloaded the app for the first time today, and I’ve tried force-quitting the app.
From great to creap
by unhapyuserhere on 2020/08/04 14:51
I used this app for a ling time and I was more than happy eith it, very easy to use, intuitive, doing everything right, noone could really notice that documents are scaned with iphone and not with a regular scaner. Than i was forced to update the app and it become trash. Automatic work started bugging, auto crop started to glitch, it was rotating documents for no reason, it strated twisting document to the right. And i had tonstop using it...
Error after import to photo
by Chanthan Mao on 2020/08/03 07:31
After I updated new version, I can’t import to photo.
App won’t launch
by Ben.cy on 2020/08/01 05:49
Aug 01, 2020: After the latest update the app won’t go to the scan window, instead stuck on “Microsoft respect your privacy” screen with no option to navigate. Probably issue with the resolution since iOS 13 update changed the resolution to a higher scale. Fix the app.
Locked up
by sjb1970 arch on 2020/07/29 16:16
Office lens is frozen on the “Microsoft cares about your privacy” screen and you can’t access your docs any other way. Was finalizing a project and was going to bulk export. Too late...garbage app.
OCR reader
by JeeMinie on 2020/07/28 21:20
For some reason the app only moves photos to different locations not scan and turn into text? Why?
The updated app can not edit existing photos any more!
by zephya on 2020/07/25 04:12
Don’t update!
Frustrated after the latest update
by seeville on 2020/07/20 18:37
So I recently updated the Lens app on my iPad. Since then I have a page about how they updated things and I should review my privacy options. I can click to Learn more but that sends me to safari. The page is cut off and I can’t move past this screen. So basically the app is useless. Why? This is frustrating but I guess it’s time to migrate to another app.
Just crashes
by NewNick7 on 2020/07/20 12:29
The app has not worked for me for over a year now, it just crashes sometimes right after opening while mostly right after taking a document picture. I thought is a MS app so will get fixed soon however it’s been so long, time to uninstall it !
Take a good, simple app and screw it up!
by Ronh68 on 2020/07/18 16:17
Take a good simple App and make it hard to use. Thanks IBM
Account sign in no longer working
by Drail03 on 2020/07/15 16:32
Every time I try to log into my OneDrive account, it refreshes and asks me to log in again. Never able to actually log into my account and store images there.
Devs. You screwed up the privacy policy splash screen
by Jjohnson x on 2020/07/10 23:13
It worked on my old iPhone 6 but not on my new iPad. Splash screen text runs off the right side of page. More importantly, it does NOT have a button so I can accept or reject it; only a link to read more about it. Great job! That’s typical for Microsoft since they leave it to users to be their beta testers. I’m dead in the water for this app on my iPad so there really is no reason to have it anymore. Bye Bye. Sad though; it used to be such a good and useful app in the good ole days.
Unusable
by S K Y E F L U X on 2020/07/10 17:01
Just an ipad screen of 1/2 a privacy policy, no options to use the app, just a link to read more of the privacy policy.
No like the new version
by leitz-boca raton on 2020/07/03 13:20
I can’t edit any photo frim my album Before this version I could pick any photo from my album So sad, angry
Terrible update. Don’t upgrade!
by Former Lobster Mobster on 2020/07/01 02:25
This used to an incredible app. The latest update removed half the filters including the very useful Black & White 2. This filter was crucial for scanning thin pages with text on both sides like an encyclopedia or bible. That filter cranked up the contrast and brightness to remove the noise of the text on the back of the page. Now, no matter which of the few remaining filters you use, Office Lens still picks up noise. If it doesn’t try to OCR an odd letter, then it inserts it as an image. The alternative is take photos manually, edit them individually, and then import them, but this triples the amount of time. So what’s the point of the app?
Awesome App and very simple UI - Fast and Ultra Functional
by AtlantaFav on 2020/06/28 03:53
Fast and Ultra functional App. Great job to the team at Microsoft
Recent Update ruined the app
by windogexp on 2020/06/26 18:37
The recent update completely overhauled the app and ruined it. I loved Office Lens since it was simple, reliable, and fast. With this new update, I need to delete old scans before starting a new one, and accessing filters is more difficult and tedious. It’s also more difficult to rotate and mark-up, and wastes a lot of time. I need the scans to be fast since I’m a college student and used this app to scan times exams. Guess I won’t be using it anymore :/
Glitches Galore
by HGH2015 on 2020/06/25 03:54
This is just way too glitchy. It asked for my user name and password a dozen times whenever I took a document to scan into Word. It felt like I was being tortured. I could have just typed the information in the time it took to try and scan it.
If it’s not perfect then it’s one star
by Farkyfark on 2020/06/22 23:11
This is a service that either works or doesn’t. You can’t have a transcription app that skips some info once in a while. It doesn’t transcribe some images even when the images are perfect, which means it’s only worth one or no stars.
Crashes when saving!
by Tadeha Alexani on 2020/06/16 05:35
Can’t event add my personal account (+ not working)
Recent update ruined this app for me
by Dale Yeah 746289201537 on 2020/06/14 22:57
Whatever big update was done recently ruined this app. It used to be great. I have to manually delete each scan when I wan to start a new one. And now the app looks like it was meant for an old phone on my new iPhone. Big black space all all sides the the screen.
Was great
by Mccutchphil on 2020/06/08 04:03
This was a great app before the most recent update. Took it from being simple and reliable to being more complicated and less reliable. Hope they make it more simple and reliable with the next update. People do not need more features, they need reliability and simplicity.
Decent , but freezes
by Kimguinilinguini on 2020/06/07 23:40
A decent app , but it tends to freeze a lot which pushes you out of the app. This can get quite frustrating.
Not a great update
by pcmaker401 on 2020/06/06 22:45
I’m running on the iPhone XS and iOS 13.1.3. Past updates of the Office Lens has improved the weird UI issues such as selecting filters menus blocking the screen. But now I feel it has taken a step back. I use the app to take documents and always adjust the crop edges. I used to be able to zoom in and make the adjustments but now, no zoom. Only a small circle shows up and I can’t see the document edges. Also, the amount of space removed just for the button/menu is getting too large. Past iteration where the bottom half was transparent is much better.
Great scanning app
by Apprat0r on 2020/06/06 12:54
For documents/pictures/whiteboards. I’ve been using office lens for several years now and have been very happy with the flexibility and the accuracy. I’ve tried many scanning apps and stuck with office lens. I have given 5 stars, until the last update. The one thing that took a turn for the worse is the fact that I can’t adjust the borders with a zoomed in view. Previously I was able to pinch-zoom in while adjusting the borders so that I can see exactly where I’m making the border without losing text. With the latest update I’ve lost the ability and need to guess and hope I don’t lose any text. The auto recognition of borders has gotten better, but still is not accurate always. That’s when I want to use the zoom in. Hope the ability gets added back.
Crash
by Sylvio Pascolato on 2020/06/03 01:53
the app is closing after scanning and does not save the image, please take a look at what is going on.
latest version 2.37.2 removed zoom feature during crop
by wisbucky on 2020/06/02 22:02
I would rate MS Lens 5 stars, but they removed a useful feature in the latest version 2.37.2. You used to be able to pinch zoom during manual cropping. This was extremely useful because sometimes you need to do precise cropping. Please add the zoom during crop feature back!
Crashes literally every time
by jlando82 on 2020/06/01 19:33
Useless
Worst text reconciliation app
by dustin822003 on 2020/06/01 04:44
Dose not work .. takes photos and dose not recognize text or anything
I keep trying others and keep coming back to Office Lens
by LongStrangeGame on 2020/05/31 02:34
Not being a Microsoft fan I keep trying other scanning apps in hopes of shifting. For better or for worse, I download and use other apps for a little while, get fed up with their quirks, and reinstall Office Lens. It’s solid and they actually keep improving it (more than can be said for way too many apps). It’s become very smart about document borders and provides far more output options than most (into photos, pdf, mail, etc, etc). All in all, the most useful doc scanner app yet.
Mediocre, crashes every time
by calvinbrodice on 2020/05/29 15:44
Used this for years because it has some good features. Problems include frequent crashes during file save and lack of options and defaults for users.
Almost perfect
by Easywater on 2017/10/17 19:46
Everything works well enough for daily uses. I use it to scan and store most paper notes, receipts, documents, magazine clips... Most of the times the app detects the boundaries of the document and automatically crops the scanned image to remove unwanted background. However, sometimes when the contrast between the background and the document is not high enough and/or the light level is low, the app cannot tell where the boundaries are and keeps switching around and snaps on to the wrong boundary lines. I try to move & adjust the phone to different angles & positions to get the app to snap on the correct boundaries but before I can hit the button it switches away to the wrong ones again. If it cannot determine where the correct boundaries are then it should just pick one and allow the user to cycle through the options until he/she finds the correct one. Miscrosoft should add the annotate option after the picture is taken to hi-lite, circle, underline or add a quick note to the scanned image.
I’ll keep using my old scanner app
by DonnaFlorida5 on 2018/09/16 16:24
I received a great promo for Lens because I have an office subscription. It made me want to love Lens. But Lens is lacking features that I use all the time when scanning documents. The biggest problem is that it lacks important editing features, such as the ability to change a color document to B/W, and the ability to lighten or darken a document. Second, when I input images from my device (camera roll) into Lens, I must do it one page at a time. I am used to being able to select a number of images at once. (I use that scanner feature frequently to combine PDFs. (I convert the PDFs to images, and then bring the images (PDF pages) into my scanner app and make a new PDF.) Lastly, my old app will capture a page as soon as it detects the edges, without my having to touch the shutter button, but Lens doesn’t. That feature makes it easier to hold the device while scanning and it allows me to scan multiple pages quickly. Lens might offer new functionality for people who want to scan whiteboards. I don’t know and I don’t need that ability. For those of us who deal heavily with documents, Lens needs to step up its game. I can already easily send scans to one note (as an image or a pdf) so switching to Lens would not help me. I will hold off using Lens for now.
Great scanning app
by Apprat0r on 2020/06/06 12:54
For documents/pictures/whiteboards. I’ve been using office lens for several years now and have been very happy with the flexibility and the accuracy. I’ve tried many scanning apps and stuck with office lens. I have given 5 stars, until the last update. The one thing that took a turn for the worse is the fact that I can’t adjust the borders with a zoomed in view. Previously I was able to pinch-zoom in while adjusting the borders so that I can see exactly where I’m making the border without losing text. With the latest update I’ve lost the ability and need to guess and hope I don’t lose any text. The auto recognition of borders has gotten better, but still is not accurate always. That’s when I want to use the zoom in. Hope the ability gets added back.
Good but issues
by Chappighetti on 2020/10/08 19:41
-do a better job of detecting orientation. Sometimes insists on rotating page to landscape. Can’t figure out what’s doing that. So then I have to rotate it post. Which brings me to...... - the touch up icons need to ALL be visible. I’m constantly having to rotate page back to proper orient. But that takes 3!!! Finger taps (not including how many times you rotate.). Once to tap “more” because rotate isn’t visible. Again to tap rotate and AGAINon the view screen so you can get the menu back to where you can select done. Talk about annoying. I’m looking at it right now and you could easily fit all icons AND the done button at same time. It would be so much faster. - also... for the filters, it needs to remember what filter I last selected. I’m scanning 20 pages, they all need the “none” filter because they were light pencil and subject to clipping. So I have to select the filter EVERY TIME?! Why? And again, that means tap filters, tap none, tap again to get out of the menu so you can hit done.... ugh.
Pictures get stuck transferring them.
by Mekaneck84 on 2020/04/12 20:50
I’m updating my review but staying with one star. There was an issue where the option to create a text box was disappearing but it has been resolved. The issue I still have, which is more concerning, is that some pictures get stuck in the “transferring” state when trying to save them to OneDrive. You’d expect this to be the most flawless option, since I’m keeping the image in the Microsoft ecosystem. But no, after taking a bunch of inspection photos and uploading them to my OneDrive, I go back to the office to find a few of the thumbnails still showing the “transferring” symbol. In this state you can’t view the picture or re-try. Force close the app, reboot the phone, nothing happens. I left them alone in the state for days, and nothing happened. The only option available was to delete the image. Do I call the customer back and ask them to tear apart their machine again so I can grab the pictures I need? I’m sure if I tell them the Microsoft software I was using is buggy, they’ll happily stop production and take their machine down again for me...
This app is horrible
by ColePar on 2019/03/22 11:17
Upon initial installation, this app was my lifeline for college assignments but the more I used it the less functional it became. It started without being able to connect to my OneDrive, and then losing camera functionality altogether and now it won’t even run when I try to start it. Absolutely disappointed with the app at this point EDIT: I got a developer response so this is my reply, I’m on iPhone 6s Plus on the latest OS. (Not sure what the number is specifically). I have had camera issues in the past so I don’t believe it is your app not being able to open my camera. But when the app does work, it won’t save any PDFs to my one drive. Even if I uninstall and reinstall. Also even when it doesn’t open my camera, I still have the work around of going through to my camera library, but ever since the last update, the app won’t process me clicking the icons and takes forever to even open it. I’ve never had issues with device operation other than the camera being buggy but all my other apps work fine with no lag whatsoever
Not what it used to be
by TMF-Mac on 2018/09/27 13:55
This has been my go-to app for some time now, and I ever since I began using it, I became a huge fan and have gotten many friends and colleagues hooked on this app. It used to be a 5-star app, but over the past few months it has become hit or miss on scanning documents. When in document scan mode, you visually see it detect all the edges properly; however, when you snap the image oftentimes it now cuts off a significant portion! What gives? I have deleted and reloaded the app, updated iOS, reviewed all settings, and it continues to happen. Previously this worked like magic. I didn't have to be careful of the angle or anything. I could quickly scan any document without fuss and it worked all the time. Sadly it's now less than 50/50 on capturing the entire document (despite it showing the correct edges onscreen). I am truly sad.
It Works
by Xctual on 2017/08/26 15:03
I was actually impressed by this app. I usually use my normal camera to take notes for class, but this app enhances that. The most impressive thing I noticed about this app is how you can easily take a photo from the sides and it straightens it out with no image issues whatsoever. A minor issue I did notice however is that the user would have to manually turn off the Auto setting for the flash for every picture they wish to take. While this might be helpful for lighting in photos, sometimes in certain situations (such as a dark classroom) the flash would not be appreciated by others and forgetting to turn it off might be a little embarrassing. Other than that, this app seems very well made and works as directed. Five stars from me.
don’t fail me now
by Lovedunicorn on 2021/01/05 01:47
Honestly, over all I really like the application and how it provides the ability to transfer pictures into a pdf format.(which has really helped with school on teams) Recently when saving an image as a pdf and transferring it to OneDrive has not worked. Each time I try it sends me to login to my office350 account and after I login it automatically sends me back. I am not sure if this happens to other people,but I already updated the app and everything so I’m not sure what to do. Please respond to my concerns, due to the fact that I use this for school and it has been the best so far don’t fail me now!😅
Was Great... Once
by Left Angle on 2019/05/31 14:10
Maybe it’s because my ancient 3 year old iPhone SE updates are interfering; maybe it’s because Microsoft’s updates are making bad things happen, but this once perfect app is no longer so wonderful. The orange outline disappears the moment the shutter button is pressed and the result is haphazard at best. The image captured may be what the entire viewfinder was showing, a portion of what was outlined the split second before the shot was taken or if you’re lucky, you got what you expected. It now takes at least 3 or 4 tries to make a usable image and more than once, I’ve discovered too late that an image I thought had covered the entire document was in fact, cut off at some random line of text. Time for me to start seeking another app. 2 stars because it kinda works... if you’re patient, willing to make several attempts and stay aware.
MUST ADD - Import Business Card Scans directly to Outlook
by Bors de Ganis on 2017/11/30 19:42
App works great for scanning documents, but for those of us who have a stack of business cards that we want to scan to Outlook contacts, the process is way too complicated. You can scan the business card to OneNote only and in order to then get it to Outlook you must get to a PC, download the scanned card from OneNote (App or Online) to the PC as a .vcf, then open Outlook and import as a separate file. COME ON MICROSOFT!!!!! Now that Office 365 supposedly allows these office apps to work with each other as never before; it seems being able to scan, save, and import from one Microsoft app to another should be much easier. This app should remove my need to purchase a third-party piece of scanning hardware in order to get business cards into Outlook.
Works well for my college needs
by chloek200 on 2020/04/07 20:46
I have transitioned to online school this quarter and one of my classes needs daily homework and notes turned in in PDF form. I can easily take a picture of my page and export as a PDF file to my onedrive account I already have for school. Since it is automatically on my computer turning in the assignments is then super easy. Also, I trust this app more than the other ones which seem pretty sketchy to me and haven’t worked well for me in the past. Overall, it works well for this weird transition to online and does exactly what I need it to do.
Receipts and More!
by Storm's Other Son on 2017/09/04 01:23
Of the all the receipts I have already scanned and are still finding, although I no longer work where I used to, as far as their reimbursable policy goes, whether the supplies that, were needed I did not put in for, end up being a post employment donation to write off next year come tax time or they cut me a check, this application is so awesome! Even more awesome is the fact that it is not only for receipts and has different settings for documents, business cards and others! Impressed - does not do this awesome app justice. Surprised by this additional excellence from Microsoft - not in the least! Thank you!
Not a good app for students
by Mojo Workin on 2020/12/16 03:13
I rarely write review, how ever after using this app for an entire qtr I and totally frustrated and will look for something else. I am required to scan my math home work and submit on line. My math home work regularly goes over 20 hand written pages. I do my my home work in a spiral bound notebook. Every time I try to capture an image the selection box finds the page correctly, and frames the page in portrait as expected, when tap the capture button the image is rotated into landscape. It is very tedious to have to tap several times to get into edit mode so that I can rotate the image back into portrait before capturing the next page I am required to use pdf, I save to my phone how ever once I export it I can not seem to edit it any more on my phone If I wait a couple of days and start the app to capture my next assignment for unknow reason the pages wind up on the old document. I waste a lot of time deleting the old home work pages I expect a lot better from a major office productive app company like micro soft I have take to just using the iPhone camera and use preview on my Mac to edit and conver to pdf
I keep trying others and keep coming back to Office Lens
by LongStrangeGame on 2020/05/31 02:34
Not being a Microsoft fan I keep trying other scanning apps in hopes of shifting. For better or for worse, I download and use other apps for a little while, get fed up with their quirks, and reinstall Office Lens. It’s solid and they actually keep improving it (more than can be said for way too many apps). It’s become very smart about document borders and provides far more output options than most (into photos, pdf, mail, etc, etc). All in all, the most useful doc scanner app yet.
What happened?! It was great!!
by Littlebugs on 2018/09/14 22:34
This app was a life saver when for a whole month intensive course of sight translation from English to Spanish and my prof never gave me a heads up on what text pages to adapt for my print learning disabilities!! I needed to have OCR STAT! Then I was able to easily enlarge the text and spaces between the lines and more!! If it wasn’t down I lost the whole class period of note taking, scribbling in key legal and medical terms that can’t be done with Microsoft nor G translate! Did mention it was a 4 week class vs 16 weeks!? I went to use it just now, with a text book page of grammar, the Immersive Reading feature distorts the text, and removes bold print of words. PLEASE please help! And I will happily change my stars and review. I am an adult with print and related dyslexia issues.
Great, but serious obstacles...
by Fatheroftheyear on 2018/12/02 20:08
This app was a lifesaver for expense receipts when I first started using it a couple years ago. I still use it, but I have 2 major complaints: 1) Using it on an iPhone, the app does not stay logged into my Microsoft account, so almost every time I scan something, I have to retype my password to send to OneNote or OneDrive 2) Saving as PDF or to files is not easily accessible The above to problems make me look for a new app every month or so, but it still solves my needs better than others. I love how easily I captures docs for work and home. I just get annoyed at the extra steps I need to take because they can’t solve the login issues
One of my Primary Apps
by Zullnight on 2018/02/20 13:26
This app is fantastic, use it all the time. Quick, simple, and gives quality results ever time. Even when documents are at an angle and lighting is not what it should be you still get a good result and perspective corrected. The interface for saving, could be improved, bit confusing to get use to and we’re it is going to be saved. But once learnt it is fine and taking quick scans to default location is simple. Changing names latter, is ok but could be improved UI wise Still it is very much a 5 star app!!
Running into a Snag
by Diarrhea Madman on 2020/05/04 19:40
After installing the app on my iPhone, I did a test scan before scanning the page I wanted to edit using Word. Upon clicking on “done” I was prompted to choose where I’d like to save the file. I choose OneDrive. I was then prompted to sign into OneDrive and did so successfully. I also created a new folder to save my file to. So far so good. Next, when I clicked on “save” there was no response or acknowledgement of any kind-no movement! Not sure if anything took place, I decided to sign into my OneDrive account on my laptop and was happy to discover that the file was there. Thinking that I could live with the minor flaw, I proceeded to scan the actual page I needed to edit. That time, upon attempting to save the file to OneDrive, I get prompted repeatedly to sign into my Microsoft account. What seemed as a promising app initially now appears unusable. Seeing that the app has so many positive reviews, I am open to the issue being on my end but not sure what. I will uninstall and reinstall it to see if that fixes it.
Where the Heck is Local Storage?
by George man22 on 2018/09/25 18:10
Update: As promised, I’m updating to 5 stars since magically the ability to delete local scans mysteriously appeared. Thank you. I like this app. But please tell me what I’m missing, since these questions appear simple and I could not find the answers anywhere. I save scans to pdf and specify iPhone local storage. Then I send to Dropbox. When I’m done, there does not appear to be a way to delete the PDFs in the app, short of deleting the app and reinstalling. Yes - I tried holding, and swiping every which way. As for where on the iPhone these scans are stored locally, no one seems to know. I’ve looked in Photos, Files and every other location and can’t find where they are stored. This seems a simple question, but Googling this I find others are similarly frustrated. Am I missing some obvious usage paradigm? I’d give this five stars if I could just delete scans from the app.
Change the Icon
by julianflowers on 2020/12/04 03:37
This is the best scanner on the App Store. I’ve tested them all for work - this one doesn’t require extra steps, very accurate, and easy to save PDF or email. I wish it weren’t the best because the icon is hideous. PLEASE update the icon to be I. Line with the other Microsoft office products, which have sleek, minimalist designs. This app also doesn’t show when you search “scanner” into the App Store which is such a terrible shame. I had to go out of my way to find it. Please change the icon.
Cannot handle Impressionism/Pointillism
by [iPapi] on 2018/09/26 23:58
Several museums, multiple failures. Can’t render fine brushstrokes or subtle detail of many impressionist paintings (driven crazy by Monet) taken at museums where it’s allowed. Pointillism will come out looking like random clusters of dots separated by big white areas. End up using the regular camera for these. Works fine for others, although the colors tend to look too bright and more exaggeratedly gaudy than in reality. Do not like how it cuts off parts of picture frames willy nilly. If there are more than one flyers posted, it can’t seem to allow you to pick just one to image. Gets confused. This app is nice when it works, but it could use a lot of refinement.
Really great
by HarutReview on 2017/09/07 18:35
I rely on this app exclusively for PDF conversion and OCR capabilities together with my OneDrive account.... One big functionality missing is ability to choose destination folder when uploading this to cloud and optionally choosing a more descriptive file name... Alternatively or in addition to choosing destination folder it would be nice to be able to open whatever folder the file has been uploaded to in the native OneDrive app to be able to rename the file or move or copy it to another folder.
Used to be perfect...
by VirtualGus on 2018/10/03 12:45
Office Lens has been one of my favorite apps for a long time. I use it mainly for whiteboard pictures and scan documents and receipts. It worked flawlessly for a long time. I can’t understand why break something that works great? One of the many updates all of a sudden makes Lens to not auto-detect the correct doc size anymore. 90% of the times it crops it wrong. This used to work perfect everyday. I’ve tried of course with different backgrounds and light conditions and angles so I’m convinced it’s something in the app. Still a great app but sad to see an app like this to go down from amazing to ok.
Utterly useless
by CableX1 on 2019/11/11 19:16
Downloaded to use the OCR capabilities. No explanation how to use them seems to be available anywhere in the app. I assume you have to save it to Word...which A-HA!!! I can’t do unless I have or create a Microsoft account. I have an account that I used for Skype, but the app won’t take it...maybe it’s not the right account. Dunno, don’t care. So I create a new Microsoft account, but it still won’t take. Created and verified the account, but I go to add it to the connected accounts section, it never adds...just takes me back to the connected accounts section. About typical for a Microsoft product...works, but the features you really want to use...don’t...and cuz some other unnecessary, idiot feature doesn’t work.
Incredibly Unreliable Tool
by The frosty guy on 2020/05/13 06:41
If you are looking for a tool to help you crop pictures, then this should work fine, but past that it falls apart. For one, when used as a tool to submit files to other apps, which is especially relevant to a college student like myself, it has significant troubles. Often the system will repeatedly fail to submit files to the proper location, or even submit files to the wrong location entirely for seemingly no reason. This causes much confusion, especially when multiple files need submitting to multiple areas, and this is the tip of the iceberg with software issues. Honestly, you should expect more from a company as large as Microsoft.
Makes my phone worth more to me
by Jim (NHHacker) on 2019/05/24 18:31
If you use Microsoft-*anything (at work and/or at home) this is a must have utility. Capture everything from receipts to whiteboards. It squares up the images. It makes getting the image (or even multi-page pdf formatted results) to your OneDrive-connected devices so easy you might not realize it's already done. I use this app almost daily as a matter of habit. My phone would be so much less without it.
Almost perfect. Occasionally blurry and tendency to rotate horizontally
by CreativiTimothy on 2020/09/19 04:33
It’s great! No watermarks and such. A few flaws however. Unlike all the other apps like Cam Scanner, if you are too close to the paper, it might get blurry. Doesn’t happen with other apps though. Also, whenever I try to take a picture, the slightest movement of the phone makes it rotate horizontally. This is really annoying, I wish I could turn off auto-rotation and always make it vertical
Good edge detection, working most time
by Lin Lee Chun on 2020/09/01 23:30
This app works most time when I need it. The edge detection is better than another app I’m using in my opinion. However, recently when I had an emergency and needed to scan several docs quickly, the app simply crashed and I was not able to restore it at all. I also found when having multiple docs to scan, the workflow was quite crappy and not intuitive. I would have given 4 stars if I did not experience that incidence, which made me decide to delete the app and to try other apps.
Terrific
by Daniel Schlegel on 2017/11/26 18:23
I am an active musician in University and music major. As part of my requirements I have to scan my music and give it to an accompanist to Olay in my lessons. This app is a life saver one of the best I have found on the App Store. I have tried about 3-4 different types and this app amongst the 4 always seems to be the best. I really like how it focuses and lines your page up for you that you are pointing at. Great app for scanning and doing other things with as well.
Can’t upload to OneDrive!
by Warthorius on 2020/05/25 13:25
This type of app should make a tedious, frustrating job easier. Office Lens makes it more tedious and more frustrating. Since first installing the app I was always on edge if I will be able to upload a document with dozens of pages. It randomly asks me to sign in again (even when I am already signed in to multiple Microsoft apps on the same device). Right now I am stuck in a loop where it prompts me to sign in every time I try to upload this document to One Drive, and this is it for me. I am not scanning another 10 pages if I am not sure that I will be able to save them anywhere as a pdf document. This is awfull.
Fantastic
by Scolecite on 2018/01/11 16:04
I’ve been scanning old documents that are far too thin to put through an automated feed scanner. The results are excellent. Many of the documents are improved tremendously by scanning with this app. The auto crop works well most of the time so it’s pretty easy to get through many documents. It’s much faster than having to scan each of these documents individually on a typical all in one fax-printer-scanner.
Not a great update
by pcmaker401 on 2020/06/06 22:45
I’m running on the iPhone XS and iOS 13.1.3. Past updates of the Office Lens has improved the weird UI issues such as selecting filters menus blocking the screen. But now I feel it has taken a step back. I use the app to take documents and always adjust the crop edges. I used to be able to zoom in and make the adjustments but now, no zoom. Only a small circle shows up and I can’t see the document edges. Also, the amount of space removed just for the button/menu is getting too large. Past iteration where the bottom half was transparent is much better.
Reducing rating to 3 stars - shows photo album by default
by YorkCounty on 2020/01/07 12:52
I had this rated as a 5 star app for years. The latest version displays ones pictures from photos when scanning. In a business setting this is not appropriate; my pictures from a ski trip should not be visible to those standing behind me as I scan a whiteboard. Further, as near as I can tell, this adds little benefit to the usage of the app. When this gets changed I will reconsider my rating. It is now hard to recommend the app.
Switched from CamCard
by cacofonix1 on 2018/01/21 21:55
After I found that my over 200 scanned cards could not be recovered from CamCard lite as it is no longer supported by iOS 11 and that the only option is to switch to CamCard business (which did not transfer them over also), I started searching for an alternative. I no longer wanted the Business Card images to be trapped inside the software not knowing when its author would drop support. After trying out over 6 competing apps, finally settled for this combo of Office Lens/OneNote Areas needing improvement: 1. If one selects the ‘+’ to add a second page and then changes ones mind there is no way to back out short of closing the app 2. There should be an option to change picture resolution 3.
Good Until...
by abe2746 on 2020/10/13 12:41
I used to enjoy the convenience of this app to upload work from the table directly to my one drive but now the app doesn’t allow me to do that. Though I am signed into the office app and the separate one drive app, it still wants me to sign into one drive when I attempt to upload files. This would be perfectly fine if whenever I attempt to sign in through the office lens app I didn’t get stuck in an infinite loop of the login screen. Because I can’t upload my scans to OneDrive anymore, I can unfortunately no longer use the app to my great disappointment.
Terrible update. Don’t upgrade!
by Former Lobster Mobster on 2020/07/01 02:25
This used to an incredible app. The latest update removed half the filters including the very useful Black & White 2. This filter was crucial for scanning thin pages with text on both sides like an encyclopedia or bible. That filter cranked up the contrast and brightness to remove the noise of the text on the back of the page. Now, no matter which of the few remaining filters you use, Office Lens still picks up noise. If it doesn’t try to OCR an odd letter, then it inserts it as an image. The alternative is take photos manually, edit them individually, and then import them, but this triples the amount of time. So what’s the point of the app?
Incredibly useful
by B_Kit on 2017/08/29 04:47
I originally found this while installing other MS Office related apps, and I downloaded this out of curiosity. It was quickly apparent how useful the app could be for me. Initially, I used it to photo-document whiteboard notes & such, and I love how it automatically crops and skews the image to make it more readable. Now I frequently use it for photos and documents, and the auto cropping features save a lot of time and energy.
OneDrive problem
by udnesjdbsndx on 2020/09/20 22:37
The app is great besides the fact that I can’t save anything to OneDrive. Whenever I try to save a pdf to OneDrive it asks me to login, so I do and once I put my email and password it takes me back to the OneDrive login screen to login again, and there’s this endless cycle of me trying to login which means I can’t save anything to one drive because it doesn’t recognize that I’ve logged in multiple times already... and yes I’ve checked that my email and password are correct so that can’t be the issue.
Dysfunctional
by o l i v e on 2019/05/03 17:37
I used to find this app useful, but it has stopped working entirely for me. When I try to convert an image to a word doc, it asks me to log in -> I put in my email and password -> I get sent back to the page asking what I’d like to convert my photo into. I select Word -> It asks me to log in. I’m stuck in this impossible loop because the app doesn’t allow me to do something as simple as log in. I tried making a new account and couldn’t log into that one either. I tried going into my settings, where there is different log in option, and that one didn’t work either. Please fix your most basic function.
Could be better
by Jakeindc on 2021/01/19 18:35
For the most part it is good at recognizing borders but Readdle Scanner Pro (which is not free) does a better job of recognizing the borders. Scanner pro can also fix distortions that happen when the paper is not flat. While Lens can save to OneDrive, it can not save to Google or iCloud, both of which Readdle Scanner pro can. I really don’t keep paper copies of any documents, so I use scanning software a lot. Paying for an app that does a better job is worth it for me. Office Lens is probably fine as a free app if you just use Microsoft.
Extremely useful for conferences and work
by transposition on 2017/09/28 14:37
I use this on an almost daily basis, recording whiteboards at work. More than that, I have found it essential for preserving slides at conferences without the bad angles & surrounding cruft. Since slides are a large part of my use, if the team were to add an optimization for that it would make it even better. Right now, I flip between “document” and “whiteboard” to find the best image.
The best scanning app I have ever used!
by PsychoGradStudent on 2018/01/02 11:03
This app is, by far, THE BEST app I have tried for scanning documents! And the seamless integration into OneNote is outstanding. I have not used it for pictures yet, but I am very eager to try it. If I had just one wish for this app, and I am sure it’s a tall order, it would be to integrate handwriting-to-text conversion into the app. Or, at the very least, marking and searching among scanned handwritten notes.
Great App
by Corey962 on 2017/09/26 19:54
When you import an image to OneNote it will actually allow you to search OneNote for any legible word that is on the image. Hugely beneficial! Only tip to developers: if you first make an image into a PDF , and then try to send to OneNote, it doesn't work. Would be great to have this ability as this should work seamlessly within the MSFT office environment. Also- PC version doesn't sync with mobile version??
Good start, but middle of the pack
by Tap Fan 99 on 2018/11/24 17:26
The integration into Microsoft family is great. But he app is average at best. Is crashes with some regularity. Documents get stuck unable to upload, and when the retry also fails, then just sit there in my files...no way to delete or retry upload. Lacks features to edit docs, add pages, or even save documents to be worked on later. It is ok overall, but needs to catch up to the other much more complete scanner apps available for iOS.
Doesn’t Work Well
by Hotweather003 on 2021/01/04 23:14
I think this app will be helpful...If it works. I scanned a page and tried to save it on my one drive, and it didn’t work. Took me to the same log in page a gazillion times, and no matter how many times I sign in, it just looped me back to sign in again. It’s like a twilight zone. Looked up a possible solution, and what they suggest is to use one drive to scan documents and not office lens, which seems a bit of a ludicrous suggestion to me. Not very helpful in every way, unfortunately.
Great app - one suggestion
by Cabaround on 2018/07/08 15:42
Love the app and use it frequently. I like that you can capture at an angle and it straightens perfectly. The only improvement I would suggest is when you go to define the borders, make it so you can drag the corners without having to put your finger directly on the handle. Its hard to see around my fat fingers sometimes to line it up.
Useless- deserves zero stars
by ViolentBee on 2020/01/22 01:20
Crashes immediately upon opening. Was really looking forward to using this app. Wasted tons of time searching for a fix on Microsoft forums and tried EVERYTHING and ultimately wound up uninstalling and signing out of every Microsoft app, software and deleting from every device I own then started over fresh. Twice I thought I was getting somewhere by I got it to stay open and tried snapping a business card for upload. Got as far as clicking “done” after the picture was taken, then it was the eternal spinning wheel of death. What a piece of garbage!!
Update has ruined the workflow
by AngHP on 2018/08/21 22:17
My family uses this to scan and store everything from bills and receipts to pictures. Previous versions included a close button at the end of the document filing sequence. The newest version has eliminated this critical button enticing the user who does not have additional docs to select the back arrow. Choosing the back arrow results in duplicate copies. The only way out of this loop (after cussing over thw duplicates) is the home button- which is not intuitive. Please bring closure to this workflow and I will change my rating to a 4 star one.
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App name
Microsoft Office Lens|PDF Scan
Description
Office Lens trims, enhances and makes pictures of whiteboards and documents readable. Office Lens can convert images to editable Word and PowerPoint files too. Office Lens is like having a scanner in your pocket. Like magic, it will digitize notes on whiteboards or blackboards. Always find important documents or business cards. Sketch your ideas and snap a picture for later. Don't lose receipts or stray sticky notes again! Scenarios: - Capture and crop a picture of a whiteboard or blackboard and share your meeting notes with co-workers. - Make digital copies of your printed documents, business cards or posters and trim them precisely. - Printed and handwritten text will be automatically recognized (using OCR), so you can search for words in images and then copy and edit them. Features: - With Whiteboard mode, Office Lens trims and cleans up glare and shadows. - With Document mode, Office Lens trims and colors images perfectly. - Pictures can be saved to OneNote, OneDrive or other cloud storage. - Business Card mode can extract contact information and save it into your address book and OneNote. This feature works best with the following business cards: English, German, Spanish and Simplified Chinese. Support for more languages is coming soon. - Choose to convert images to Word (.docx), PowerPoint (.pptx) or PDF (.pdf) files that are automatically saved to OneDrive.
So close to be ideal
by hotshot365 on 2021/01/22 22:48
I love the app on the whole. It does great with documents and it’s edge detection and document filter are great for making it look nice and not scanned. However, I have two annoyances with the app which usually happen with handwritten notes. 1) the app automatically tries to rotate the paper so the first line is flat. This can make handwritten documents look bad because then whole paper is rotated at a weird angle and makes the left margin at an angle. 2) even in document mode where it makes the paper pure white, if the size isn’t a perfect rectangle it will extrapolate the missing parts in an ugly black and white stripped pattern which looks bad and makes no sense. This problem is further exacerbated by issue one because the extra rotation means there is lots of missing parts in the corners and it looks super bad. Update: I tried to email the address you replied with but it says it only accepts mail from inside your organization. Is there an email address I can actually use??? Thanks!
Awful
by Dkline25 on 2021/01/22 20:29
Would not recommend this app. Can’t email images from the app, nor can you save them in your one drive like it advertises.
Could be better
by Jakeindc on 2021/01/19 18:35
For the most part it is good at recognizing borders but Readdle Scanner Pro (which is not free) does a better job of recognizing the borders. Scanner pro can also fix distortions that happen when the paper is not flat. While Lens can save to OneDrive, it can not save to Google or iCloud, both of which Readdle Scanner pro can. I really don’t keep paper copies of any documents, so I use scanning software a lot. Paying for an app that does a better job is worth it for me. Office Lens is probably fine as a free app if you just use Microsoft.
Doesn’t do OCR for me
by Dartmouth Matt on 2021/01/14 02:28
Scans and uploads images with no problem, but there’s no option to convert to text
Thanks
by JonaBug on 2021/01/09 23:06
I appreciate this app. You don’t interrupt asking for money every 5 minutes. No pop-up advertisement or sudden loud music. It just works.
Was great - now is a piece of crap!!!
by AppReviewerPA on 2021/01/09 22:50
I used this app for several years with minimal issues (was great). Last night, My IOS was upgraded to 14.3 on my iPhone XS, and following the update, the app freezes when transferring any photo to OneDrive. Killing the app & reopening it places the app back into its frozen state. Deleting & reinstalling the app results in the same issue. At this point, the app is a useless piece of crap, and I’m now looking for a replacement app.
It's unusable it crashes and freezes after you take the photo
by Bucilini on 2021/01/06 01:29
Really MSFT? Get your act together and fix this turkey up. It doesn't work it freezes ans crashes. Useless I'm on iPhone 12 so shouldn't be a hardware issue
don’t fail me now
by Lovedunicorn on 2021/01/05 01:47
Honestly, over all I really like the application and how it provides the ability to transfer pictures into a pdf format.(which has really helped with school on teams) Recently when saving an image as a pdf and transferring it to OneDrive has not worked. Each time I try it sends me to login to my office350 account and after I login it automatically sends me back. I am not sure if this happens to other people,but I already updated the app and everything so I’m not sure what to do. Please respond to my concerns, due to the fact that I use this for school and it has been the best so far don’t fail me now!😅
Doesn’t Work Well
by Hotweather003 on 2021/01/04 23:14
I think this app will be helpful...If it works. I scanned a page and tried to save it on my one drive, and it didn’t work. Took me to the same log in page a gazillion times, and no matter how many times I sign in, it just looped me back to sign in again. It’s like a twilight zone. Looked up a possible solution, and what they suggest is to use one drive to scan documents and not office lens, which seems a bit of a ludicrous suggestion to me. Not very helpful in every way, unfortunately.
Works well for school
by page_turner_books on 2020/12/29 18:32
I’ve edited this review because the bugs were fixed somehow. I like to use this app to submit work for school, it’s super convenient to convert to PDFs I can access on my computer or to put images directly in OneNote!
Automatically scan the boundaries of image
by Hahahahaha1234567890 on 2020/12/26 17:02
Great product and the best part it the app automatically pics the edges of images. Super happy with this free scanning app
Delete function missing
by trvlmn33 on 2020/12/21 13:46
Files that have been saved previously now can not be deleted. It seems the last update or the previous one removed that ability. Need it back.
Can’t save
by iPeterJunior on 2020/12/20 17:43
It keeps telling me to sign in when I try to save. I already signed in, but this thing will keep asking me to sign in. This is a terrible bug.
Not a good app for students
by Mojo Workin on 2020/12/16 03:13
I rarely write review, how ever after using this app for an entire qtr I and totally frustrated and will look for something else. I am required to scan my math home work and submit on line. My math home work regularly goes over 20 hand written pages. I do my my home work in a spiral bound notebook. Every time I try to capture an image the selection box finds the page correctly, and frames the page in portrait as expected, when tap the capture button the image is rotated into landscape. It is very tedious to have to tap several times to get into edit mode so that I can rotate the image back into portrait before capturing the next page I am required to use pdf, I save to my phone how ever once I export it I can not seem to edit it any more on my phone If I wait a couple of days and start the app to capture my next assignment for unknow reason the pages wind up on the old document. I waste a lot of time deleting the old home work pages I expect a lot better from a major office productive app company like micro soft I have take to just using the iPhone camera and use preview on my Mac to edit and conver to pdf
Problem office lens
by gahliab on 2020/12/15 07:21
Hello How are you i hope the all are fine So when i use the office lens after take picture i try to save the picture the program suddenly exit , i try many times but the problem is same , i do uninstalling and install again the result is same problem Thanks
Lots of problems on iPad
by SingCal on 2020/12/13 18:11
Doesn’t integrate with my employer OneDrive. Seems that the sign-in works each time (I have to use two-factor and my employer’s sign-in protocol), but when I finish signing in and try to upload a doc to OneDrive it takes me to the sign in window again, and again, and again. The app freezes after each doc is uploaded. Disappointing overall.
Avoid this turkey!
by Douglas1492 on 2020/12/11 17:18
Great app except for one thing... it saves all previous scans and then exports all of them when you save a new one giving you many copies of each in Photos. Makes it completely unusable. You can delete old scans but only one at a time. Until this is fixed not worth it!!! Pity since it otherwise is a great app (and did not have this issue until recently)
Change the Icon
by julianflowers on 2020/12/04 03:37
This is the best scanner on the App Store. I’ve tested them all for work - this one doesn’t require extra steps, very accurate, and easy to save PDF or email. I wish it weren’t the best because the icon is hideous. PLEASE update the icon to be I. Line with the other Microsoft office products, which have sleek, minimalist designs. This app also doesn’t show when you search “scanner” into the App Store which is such a terrible shame. I had to go out of my way to find it. Please change the icon.
Not working
by alfwy on 2020/11/30 18:04
This used to be one of my go to apps. But for the last month it will not connect to my business OneDrive.
Why I can not turn off shutter sound
by niterich on 2020/11/25 16:17
After update, I mute all of sound. And also camera app in iPad is already has no shutter sound, but it is not for office lens. Don’t know why
App freezes after 3 seconds
by ChronoGawd on 2020/11/23 20:33
Doesn’t work at all
One drive
by arjanoodlesoup on 2020/11/20 18:16
It won’t connect to my onedrive
Cant save to OneDrive or email as pdf
by Is the nickname taken 2? on 2020/11/14 19:52
Basically, you can only save to photos or OneNote. This app is essentially useless.
Awesome
by Masta 008 on 2020/11/13 18:59
Very cool app. Easy to use. Also it would be really cool if you could scan negatives....
Transferring forever
by MN installer on 2020/11/11 22:09
Sometimes the image never makes it to the server and shows transferring that never transfers! There is no way to retrieve or retry the only option it give is to delete it.
Worked fine but now won’t log in to my Office account
by metronomic on 2020/11/10 01:17
Scanning still works fine but app has recently started repeatedly asking me to authenticate my work account so I can no longer save anything to my OneDrive’s Office Lens folder
iOS 14 Update and no longer logs in to my account
by VaGa98 on 2020/11/05 19:06
After the iOS 14 update, this app no longer functions on the iPhone. It will take pictures and you can crop and have a filter on them, but when you go to send it and sign in to your office 365 account it won’t allow you to sign- in it kicks it back out every single time. Worthless app now.
Was AMAZING! Now SLOW & LOUSY! Plz Microsoft🙏
by novamico on 2020/11/05 08:56
The ‘get from photo file’ button is missing most of the time, WHY?
Glitch
by urnaashk on 2020/11/03 07:50
The updated version is way worse than the old version. Capture button is constantly disappearing. Every time i scan smthg i need to delete and reinstall since the capture button disappears all the time. Please have the older version available. Thank u.
School e-mail
by king sebo on 2020/11/02 18:38
I am putting this as a 3 star because of one issue recently. In my school district, they give you an email you use for classes. The app has worked to submit assignments since the pandemic started but today. After apple update 14.1, I was told to put my email back in. When I did, and pressed enter, it sent me back and I had to do it again. I think it is a bug because it works on my mothers phone 7 but not my sisters or mine I phone 8. Please help.
I longer supports Dropbox export
by Loolev on 2020/11/01 00:29
Your choice, Microsoft. A rude proprietary choice. I thought the new Microsoft was really being more customer friendly and pragmatic: open source, Office on IOS and more. Now perhaps reverting to out of date practices from the old Microsoft?
File management confusing
by 一-一 on 2020/10/25 00:20
Scan document couldn’t exit from camera to edit/delete pages from pdf, ended up saving scans multiple times. Confusing UI
IOS12 Regulations option
by N. Alif on 2020/10/23 14:26
PDF size is too large because there was no regulations options on IOS12. But Android office lens has. Please make a update IOS12 with regulations presets.
Stopped working. Keeps shutting down
by carizep on 2020/10/20 09:21
Doesn’t even work anymore. Keeps shutting down when I try to do anything. Used to work great. Now I can’t use it at all. Will have to look for another app.
It’s crap
by Adam McCartney on 2020/10/15 18:00
It works great until one day it doesn’t scan images and save them as PDFs. Don’t get it
Good Until...
by abe2746 on 2020/10/13 12:41
I used to enjoy the convenience of this app to upload work from the table directly to my one drive but now the app doesn’t allow me to do that. Though I am signed into the office app and the separate one drive app, it still wants me to sign into one drive when I attempt to upload files. This would be perfectly fine if whenever I attempt to sign in through the office lens app I didn’t get stuck in an infinite loop of the login screen. Because I can’t upload my scans to OneDrive anymore, I can unfortunately no longer use the app to my great disappointment.
Freezes
by sbtokarz on 2020/10/11 22:06
Freezes every time I try to edit the filter after capturing a photo with the in-app camera or after loading an existing photo from my library. This used to be one of my favorite scanner apps, so I really hope an update wil be released to fix this bug (I’ve already tried deleting/reinstalling). But for now, it’s completely useless.
Good but issues
by Chappighetti on 2020/10/08 19:41
-do a better job of detecting orientation. Sometimes insists on rotating page to landscape. Can’t figure out what’s doing that. So then I have to rotate it post. Which brings me to...... - the touch up icons need to ALL be visible. I’m constantly having to rotate page back to proper orient. But that takes 3!!! Finger taps (not including how many times you rotate.). Once to tap “more” because rotate isn’t visible. Again to tap rotate and AGAINon the view screen so you can get the menu back to where you can select done. Talk about annoying. I’m looking at it right now and you could easily fit all icons AND the done button at same time. It would be so much faster. - also... for the filters, it needs to remember what filter I last selected. I’m scanning 20 pages, they all need the “none” filter because they were light pencil and subject to clipping. So I have to select the filter EVERY TIME?! Why? And again, that means tap filters, tap none, tap again to get out of the menu so you can hit done.... ugh.
Perfect
by fcbimir on 2020/10/06 21:16
I have used this app a several times to scan some documents and its almost perfect it captures the page beautiful and leaves no annoying camera shadows or watermarks.
Needs a fix
by bartolowannabe on 2020/09/29 16:29
Love the app but I can’t save anything to OneDrive anymore. Keeps asking me to sign in, and once I do it just asks me to do so again. An endless loop that gets me nowhere
Trash
by officelenssucks on 2020/09/28 22:14
My teachers are making me use this but it won’t let me take pictures it goes to a black screen then crashes
Misleading
by DJ Stinky on 2020/09/25 01:53
Doesn’t automatically convert handwriting to text.
worst app ever
by abdjakvcsjjsf on 2020/09/22 00:20
i took a pic and it didnt save now i have to do it all over again since i wiped it
Crashes A LOT
by KateSnoopy on 2020/09/21 22:40
I prefer the mechanics of this app over any other, but every time I try to export an image, it crashes!
Suddenly having sign in issues
by AlexShort on 2020/09/21 18:17
I love office lens and use it all the time. Now all of a sudden it’s prompting me to sign in when I want to upload to OneDrive but I’m already signed in. Then when I try to sign in again it says my account doesn’t exist.
OneDrive problem
by udnesjdbsndx on 2020/09/20 22:37
The app is great besides the fact that I can’t save anything to OneDrive. Whenever I try to save a pdf to OneDrive it asks me to login, so I do and once I put my email and password it takes me back to the OneDrive login screen to login again, and there’s this endless cycle of me trying to login which means I can’t save anything to one drive because it doesn’t recognize that I’ve logged in multiple times already... and yes I’ve checked that my email and password are correct so that can’t be the issue.
Almost perfect. Occasionally blurry and tendency to rotate horizontally
by CreativiTimothy on 2020/09/19 04:33
It’s great! No watermarks and such. A few flaws however. Unlike all the other apps like Cam Scanner, if you are too close to the paper, it might get blurry. Doesn’t happen with other apps though. Also, whenever I try to take a picture, the slightest movement of the phone makes it rotate horizontally. This is really annoying, I wish I could turn off auto-rotation and always make it vertical
It is verrrry good
by VM the best on 2020/09/18 14:13
Ok, i admit when it said in the app about how is the scan quality, i accidentally put thumbs down but i did not mean to do that. Otherwise, the app is AWWWWWWEEEESSSSSOOOOOMMMMMEEEEEEEEEEEEEEEEx 1000000000000
Horrible
by Kane_z on 2020/09/16 17:33
Takes forever to upload my documents to OneDrive. Difficult to change the name of my scan documents. The app freezes and force closes which in return I have to scan all the documents again. Expect better from Microsoft
Pretty terrible
by Lewittt on 2020/09/13 15:16
This is pretty much the camera app but worse. Its document recognition is terrible and inconsistent, the filters make it harder to read, and it takes ages to export and is very unclear where it is exporting to, especially for OneNote. If you want to take a picture of your work, just use the camera app as it has everything you need and is a lot less of a hassle.
Adobe Scan is easier & faster
by HungryHiker on 2020/09/10 18:35
Never could get it to email as pdf. Deleted app.
How the mighty have fallen
by Nonotn on 2020/09/09 17:45
What are used to be useful is now a hideous experiment in psychological manipulation. This APP used to have hey simple elegant workflow, but now it’s hideous and wastef of time
Loop
by fuuguhbv on 2020/09/09 01:19
There’s a constant sign in loop that makes the app unusable.
Used to work great
by fixit-fixit on 2020/09/05 19:23
Please change so auto document adjustment is off or give option to set default. Used to open onedrive now opens website to login. Please fix asap.
didn’t work
by akil.j on 2020/09/03 20:03
half of my work is a picture and the other half is words and the scanning would not work what so ever
Almost Great
by CQ493 on 2020/09/02 18:34
This app has been indispensable for distance schooling. My only complaint is it would be helpful to be able to choose the folder you save the file in on OneDrive, rather the. Just defaulting to documents.
Good edge detection, working most time
by Lin Lee Chun on 2020/09/01 23:30
This app works most time when I need it. The edge detection is better than another app I’m using in my opinion. However, recently when I had an emergency and needed to scan several docs quickly, the app simply crashed and I was not able to restore it at all. I also found when having multiple docs to scan, the workflow was quite crappy and not intuitive. I would have given 4 stars if I did not experience that incidence, which made me decide to delete the app and to try other apps.
It’s awesome when it works
by idkidgafgenzsnowflake on 2020/09/01 23:02
Can’t upload more than 10-15 pages at a time, and recently when I try to upload any it closes the app completely
Not really working
by I THE WALKER on 2020/09/01 15:43
The photos and documents are scanning great, and it looks great when I send it to my camera roll. However, when I try to send it to my OneDrive, it refuses to connect. No matter how many times is sign in, it doesn’t even register. I enter my email and password, and all it does is bring me back to the OneDrive icon where I wanted to save it. When I click it again, the process repeats. I cannot seem to figure out what the problem is.
Best scanning app ever
by sang.nh on 2020/08/28 14:37
You guy are making a great app. Thank so much
Cannot sign into my MS account
by Thanks for reviews on 2020/08/27 22:59
Trying to use it under another account. Signed in multiple times yet its shows that i still have to sign in and not usable. How pathetic.
Slow! Crashes when turn on Flash
by Katherine Shelton on 2020/08/18 19:46
I used to love this app. It was seamless. However, now it is so slow and crashes when I turn on the flash.
The Best of best app
by Saikrishna P on 2020/08/18 17:52
This is one of the best apps for scanning and saving the scanned files to pdf. I would advise people not to use other app and pay for unnecessary in-app purchases.
Garbage on iPhone
by LD in SC on 2020/08/13 21:15
Can’t delete photos in app. Don’t know where they are saved. Deleted photos keep returning. Can’t find decent instructions by searching with Bing or Google.
iPad mini
by walrusmd on 2020/08/13 01:46
I have an iPad mini 2 - I can’t get to the red line to except or not except the new terms so therefore can’t use the app thank you
Closes When I Try To Save
by Hän C. on 2020/08/11 18:31
The capturing is great on its own - but when I try to hit next so I can download it, the whole app crashes. I’ve restarted my phone, restarted the app, etc. Nothing works. Very frustrating :/
Fantastic for free app
by Backlashwave on 2020/08/11 17:08
I am giving it five stars just because of the honesty. No shady 3 day free then 49 or subscription. Thank You.
Forced to Login to OneDrive EVERY time
by Kentc691923 on 2020/08/07 01:00
This app used to work well, but Microsoft upgraded it some point and now I have to input my Microsoft Account, password and MFA every single time I try to save a note to OneNote in my personal OneDrive. If you hate SSO, this app is for you. It works great for capturing writing on whiteboards, and "scanning" business cards and documents.
Can’t log in
by RichRs on 2020/08/06 14:47
I can’t log in with my work account. After clicking Add account, I put in my username, it flips between screens that don’t fully load, then just goes back to the Accounts page. Somehow, it managed to add my personal account without my even trying. My other Office apps are connected to both accounts, so it’s not clear why this one is having such a problem. The phone is up to date, I downloaded the app for the first time today, and I’ve tried force-quitting the app.
From great to creap
by unhapyuserhere on 2020/08/04 14:51
I used this app for a ling time and I was more than happy eith it, very easy to use, intuitive, doing everything right, noone could really notice that documents are scaned with iphone and not with a regular scaner. Than i was forced to update the app and it become trash. Automatic work started bugging, auto crop started to glitch, it was rotating documents for no reason, it strated twisting document to the right. And i had tonstop using it...
Error after import to photo
by Chanthan Mao on 2020/08/03 07:31
After I updated new version, I can’t import to photo.
App won’t launch
by Ben.cy on 2020/08/01 05:49
Aug 01, 2020: After the latest update the app won’t go to the scan window, instead stuck on “Microsoft respect your privacy” screen with no option to navigate. Probably issue with the resolution since iOS 13 update changed the resolution to a higher scale. Fix the app.
Locked up
by sjb1970 arch on 2020/07/29 16:16
Office lens is frozen on the “Microsoft cares about your privacy” screen and you can’t access your docs any other way. Was finalizing a project and was going to bulk export. Too late...garbage app.
OCR reader
by JeeMinie on 2020/07/28 21:20
For some reason the app only moves photos to different locations not scan and turn into text? Why?
The updated app can not edit existing photos any more!
by zephya on 2020/07/25 04:12
Don’t update!
Frustrated after the latest update
by seeville on 2020/07/20 18:37
So I recently updated the Lens app on my iPad. Since then I have a page about how they updated things and I should review my privacy options. I can click to Learn more but that sends me to safari. The page is cut off and I can’t move past this screen. So basically the app is useless. Why? This is frustrating but I guess it’s time to migrate to another app.
Just crashes
by NewNick7 on 2020/07/20 12:29
The app has not worked for me for over a year now, it just crashes sometimes right after opening while mostly right after taking a document picture. I thought is a MS app so will get fixed soon however it’s been so long, time to uninstall it !
Take a good, simple app and screw it up!
by Ronh68 on 2020/07/18 16:17
Take a good simple App and make it hard to use. Thanks IBM
Account sign in no longer working
by Drail03 on 2020/07/15 16:32
Every time I try to log into my OneDrive account, it refreshes and asks me to log in again. Never able to actually log into my account and store images there.
Devs. You screwed up the privacy policy splash screen
by Jjohnson x on 2020/07/10 23:13
It worked on my old iPhone 6 but not on my new iPad. Splash screen text runs off the right side of page. More importantly, it does NOT have a button so I can accept or reject it; only a link to read more about it. Great job! That’s typical for Microsoft since they leave it to users to be their beta testers. I’m dead in the water for this app on my iPad so there really is no reason to have it anymore. Bye Bye. Sad though; it used to be such a good and useful app in the good ole days.
Unusable
by S K Y E F L U X on 2020/07/10 17:01
Just an ipad screen of 1/2 a privacy policy, no options to use the app, just a link to read more of the privacy policy.
No like the new version
by leitz-boca raton on 2020/07/03 13:20
I can’t edit any photo frim my album Before this version I could pick any photo from my album So sad, angry
Terrible update. Don’t upgrade!
by Former Lobster Mobster on 2020/07/01 02:25
This used to an incredible app. The latest update removed half the filters including the very useful Black & White 2. This filter was crucial for scanning thin pages with text on both sides like an encyclopedia or bible. That filter cranked up the contrast and brightness to remove the noise of the text on the back of the page. Now, no matter which of the few remaining filters you use, Office Lens still picks up noise. If it doesn’t try to OCR an odd letter, then it inserts it as an image. The alternative is take photos manually, edit them individually, and then import them, but this triples the amount of time. So what’s the point of the app?
Awesome App and very simple UI - Fast and Ultra Functional
by AtlantaFav on 2020/06/28 03:53
Fast and Ultra functional App. Great job to the team at Microsoft
Recent Update ruined the app
by windogexp on 2020/06/26 18:37
The recent update completely overhauled the app and ruined it. I loved Office Lens since it was simple, reliable, and fast. With this new update, I need to delete old scans before starting a new one, and accessing filters is more difficult and tedious. It’s also more difficult to rotate and mark-up, and wastes a lot of time. I need the scans to be fast since I’m a college student and used this app to scan times exams. Guess I won’t be using it anymore :/
Glitches Galore
by HGH2015 on 2020/06/25 03:54
This is just way too glitchy. It asked for my user name and password a dozen times whenever I took a document to scan into Word. It felt like I was being tortured. I could have just typed the information in the time it took to try and scan it.
If it’s not perfect then it’s one star
by Farkyfark on 2020/06/22 23:11
This is a service that either works or doesn’t. You can’t have a transcription app that skips some info once in a while. It doesn’t transcribe some images even when the images are perfect, which means it’s only worth one or no stars.
Crashes when saving!
by Tadeha Alexani on 2020/06/16 05:35
Can’t event add my personal account (+ not working)
Recent update ruined this app for me
by Dale Yeah 746289201537 on 2020/06/14 22:57
Whatever big update was done recently ruined this app. It used to be great. I have to manually delete each scan when I wan to start a new one. And now the app looks like it was meant for an old phone on my new iPhone. Big black space all all sides the the screen.
Was great
by Mccutchphil on 2020/06/08 04:03
This was a great app before the most recent update. Took it from being simple and reliable to being more complicated and less reliable. Hope they make it more simple and reliable with the next update. People do not need more features, they need reliability and simplicity.
Decent , but freezes
by Kimguinilinguini on 2020/06/07 23:40
A decent app , but it tends to freeze a lot which pushes you out of the app. This can get quite frustrating.
Not a great update
by pcmaker401 on 2020/06/06 22:45
I’m running on the iPhone XS and iOS 13.1.3. Past updates of the Office Lens has improved the weird UI issues such as selecting filters menus blocking the screen. But now I feel it has taken a step back. I use the app to take documents and always adjust the crop edges. I used to be able to zoom in and make the adjustments but now, no zoom. Only a small circle shows up and I can’t see the document edges. Also, the amount of space removed just for the button/menu is getting too large. Past iteration where the bottom half was transparent is much better.
Great scanning app
by Apprat0r on 2020/06/06 12:54
For documents/pictures/whiteboards. I’ve been using office lens for several years now and have been very happy with the flexibility and the accuracy. I’ve tried many scanning apps and stuck with office lens. I have given 5 stars, until the last update. The one thing that took a turn for the worse is the fact that I can’t adjust the borders with a zoomed in view. Previously I was able to pinch-zoom in while adjusting the borders so that I can see exactly where I’m making the border without losing text. With the latest update I’ve lost the ability and need to guess and hope I don’t lose any text. The auto recognition of borders has gotten better, but still is not accurate always. That’s when I want to use the zoom in. Hope the ability gets added back.
Crash
by Sylvio Pascolato on 2020/06/03 01:53
the app is closing after scanning and does not save the image, please take a look at what is going on.
latest version 2.37.2 removed zoom feature during crop
by wisbucky on 2020/06/02 22:02
I would rate MS Lens 5 stars, but they removed a useful feature in the latest version 2.37.2. You used to be able to pinch zoom during manual cropping. This was extremely useful because sometimes you need to do precise cropping. Please add the zoom during crop feature back!
Crashes literally every time
by jlando82 on 2020/06/01 19:33
Useless
Worst text reconciliation app
by dustin822003 on 2020/06/01 04:44
Dose not work .. takes photos and dose not recognize text or anything
I keep trying others and keep coming back to Office Lens
by LongStrangeGame on 2020/05/31 02:34
Not being a Microsoft fan I keep trying other scanning apps in hopes of shifting. For better or for worse, I download and use other apps for a little while, get fed up with their quirks, and reinstall Office Lens. It’s solid and they actually keep improving it (more than can be said for way too many apps). It’s become very smart about document borders and provides far more output options than most (into photos, pdf, mail, etc, etc). All in all, the most useful doc scanner app yet.
Mediocre, crashes every time
by calvinbrodice on 2020/05/29 15:44
Used this for years because it has some good features. Problems include frequent crashes during file save and lack of options and defaults for users.
Almost perfect
by Easywater on 2017/10/17 19:46
Everything works well enough for daily uses. I use it to scan and store most paper notes, receipts, documents, magazine clips... Most of the times the app detects the boundaries of the document and automatically crops the scanned image to remove unwanted background. However, sometimes when the contrast between the background and the document is not high enough and/or the light level is low, the app cannot tell where the boundaries are and keeps switching around and snaps on to the wrong boundary lines. I try to move & adjust the phone to different angles & positions to get the app to snap on the correct boundaries but before I can hit the button it switches away to the wrong ones again. If it cannot determine where the correct boundaries are then it should just pick one and allow the user to cycle through the options until he/she finds the correct one. Miscrosoft should add the annotate option after the picture is taken to hi-lite, circle, underline or add a quick note to the scanned image.
I’ll keep using my old scanner app
by DonnaFlorida5 on 2018/09/16 16:24
I received a great promo for Lens because I have an office subscription. It made me want to love Lens. But Lens is lacking features that I use all the time when scanning documents. The biggest problem is that it lacks important editing features, such as the ability to change a color document to B/W, and the ability to lighten or darken a document. Second, when I input images from my device (camera roll) into Lens, I must do it one page at a time. I am used to being able to select a number of images at once. (I use that scanner feature frequently to combine PDFs. (I convert the PDFs to images, and then bring the images (PDF pages) into my scanner app and make a new PDF.) Lastly, my old app will capture a page as soon as it detects the edges, without my having to touch the shutter button, but Lens doesn’t. That feature makes it easier to hold the device while scanning and it allows me to scan multiple pages quickly. Lens might offer new functionality for people who want to scan whiteboards. I don’t know and I don’t need that ability. For those of us who deal heavily with documents, Lens needs to step up its game. I can already easily send scans to one note (as an image or a pdf) so switching to Lens would not help me. I will hold off using Lens for now.
Great scanning app
by Apprat0r on 2020/06/06 12:54
For documents/pictures/whiteboards. I’ve been using office lens for several years now and have been very happy with the flexibility and the accuracy. I’ve tried many scanning apps and stuck with office lens. I have given 5 stars, until the last update. The one thing that took a turn for the worse is the fact that I can’t adjust the borders with a zoomed in view. Previously I was able to pinch-zoom in while adjusting the borders so that I can see exactly where I’m making the border without losing text. With the latest update I’ve lost the ability and need to guess and hope I don’t lose any text. The auto recognition of borders has gotten better, but still is not accurate always. That’s when I want to use the zoom in. Hope the ability gets added back.
Good but issues
by Chappighetti on 2020/10/08 19:41
-do a better job of detecting orientation. Sometimes insists on rotating page to landscape. Can’t figure out what’s doing that. So then I have to rotate it post. Which brings me to...... - the touch up icons need to ALL be visible. I’m constantly having to rotate page back to proper orient. But that takes 3!!! Finger taps (not including how many times you rotate.). Once to tap “more” because rotate isn’t visible. Again to tap rotate and AGAINon the view screen so you can get the menu back to where you can select done. Talk about annoying. I’m looking at it right now and you could easily fit all icons AND the done button at same time. It would be so much faster. - also... for the filters, it needs to remember what filter I last selected. I’m scanning 20 pages, they all need the “none” filter because they were light pencil and subject to clipping. So I have to select the filter EVERY TIME?! Why? And again, that means tap filters, tap none, tap again to get out of the menu so you can hit done.... ugh.
Pictures get stuck transferring them.
by Mekaneck84 on 2020/04/12 20:50
I’m updating my review but staying with one star. There was an issue where the option to create a text box was disappearing but it has been resolved. The issue I still have, which is more concerning, is that some pictures get stuck in the “transferring” state when trying to save them to OneDrive. You’d expect this to be the most flawless option, since I’m keeping the image in the Microsoft ecosystem. But no, after taking a bunch of inspection photos and uploading them to my OneDrive, I go back to the office to find a few of the thumbnails still showing the “transferring” symbol. In this state you can’t view the picture or re-try. Force close the app, reboot the phone, nothing happens. I left them alone in the state for days, and nothing happened. The only option available was to delete the image. Do I call the customer back and ask them to tear apart their machine again so I can grab the pictures I need? I’m sure if I tell them the Microsoft software I was using is buggy, they’ll happily stop production and take their machine down again for me...
This app is horrible
by ColePar on 2019/03/22 11:17
Upon initial installation, this app was my lifeline for college assignments but the more I used it the less functional it became. It started without being able to connect to my OneDrive, and then losing camera functionality altogether and now it won’t even run when I try to start it. Absolutely disappointed with the app at this point EDIT: I got a developer response so this is my reply, I’m on iPhone 6s Plus on the latest OS. (Not sure what the number is specifically). I have had camera issues in the past so I don’t believe it is your app not being able to open my camera. But when the app does work, it won’t save any PDFs to my one drive. Even if I uninstall and reinstall. Also even when it doesn’t open my camera, I still have the work around of going through to my camera library, but ever since the last update, the app won’t process me clicking the icons and takes forever to even open it. I’ve never had issues with device operation other than the camera being buggy but all my other apps work fine with no lag whatsoever
Not what it used to be
by TMF-Mac on 2018/09/27 13:55
This has been my go-to app for some time now, and I ever since I began using it, I became a huge fan and have gotten many friends and colleagues hooked on this app. It used to be a 5-star app, but over the past few months it has become hit or miss on scanning documents. When in document scan mode, you visually see it detect all the edges properly; however, when you snap the image oftentimes it now cuts off a significant portion! What gives? I have deleted and reloaded the app, updated iOS, reviewed all settings, and it continues to happen. Previously this worked like magic. I didn't have to be careful of the angle or anything. I could quickly scan any document without fuss and it worked all the time. Sadly it's now less than 50/50 on capturing the entire document (despite it showing the correct edges onscreen). I am truly sad.
It Works
by Xctual on 2017/08/26 15:03
I was actually impressed by this app. I usually use my normal camera to take notes for class, but this app enhances that. The most impressive thing I noticed about this app is how you can easily take a photo from the sides and it straightens it out with no image issues whatsoever. A minor issue I did notice however is that the user would have to manually turn off the Auto setting for the flash for every picture they wish to take. While this might be helpful for lighting in photos, sometimes in certain situations (such as a dark classroom) the flash would not be appreciated by others and forgetting to turn it off might be a little embarrassing. Other than that, this app seems very well made and works as directed. Five stars from me.
don’t fail me now
by Lovedunicorn on 2021/01/05 01:47
Honestly, over all I really like the application and how it provides the ability to transfer pictures into a pdf format.(which has really helped with school on teams) Recently when saving an image as a pdf and transferring it to OneDrive has not worked. Each time I try it sends me to login to my office350 account and after I login it automatically sends me back. I am not sure if this happens to other people,but I already updated the app and everything so I’m not sure what to do. Please respond to my concerns, due to the fact that I use this for school and it has been the best so far don’t fail me now!😅
Was Great... Once
by Left Angle on 2019/05/31 14:10
Maybe it’s because my ancient 3 year old iPhone SE updates are interfering; maybe it’s because Microsoft’s updates are making bad things happen, but this once perfect app is no longer so wonderful. The orange outline disappears the moment the shutter button is pressed and the result is haphazard at best. The image captured may be what the entire viewfinder was showing, a portion of what was outlined the split second before the shot was taken or if you’re lucky, you got what you expected. It now takes at least 3 or 4 tries to make a usable image and more than once, I’ve discovered too late that an image I thought had covered the entire document was in fact, cut off at some random line of text. Time for me to start seeking another app. 2 stars because it kinda works... if you’re patient, willing to make several attempts and stay aware.
MUST ADD - Import Business Card Scans directly to Outlook
by Bors de Ganis on 2017/11/30 19:42
App works great for scanning documents, but for those of us who have a stack of business cards that we want to scan to Outlook contacts, the process is way too complicated. You can scan the business card to OneNote only and in order to then get it to Outlook you must get to a PC, download the scanned card from OneNote (App or Online) to the PC as a .vcf, then open Outlook and import as a separate file. COME ON MICROSOFT!!!!! Now that Office 365 supposedly allows these office apps to work with each other as never before; it seems being able to scan, save, and import from one Microsoft app to another should be much easier. This app should remove my need to purchase a third-party piece of scanning hardware in order to get business cards into Outlook.
Works well for my college needs
by chloek200 on 2020/04/07 20:46
I have transitioned to online school this quarter and one of my classes needs daily homework and notes turned in in PDF form. I can easily take a picture of my page and export as a PDF file to my onedrive account I already have for school. Since it is automatically on my computer turning in the assignments is then super easy. Also, I trust this app more than the other ones which seem pretty sketchy to me and haven’t worked well for me in the past. Overall, it works well for this weird transition to online and does exactly what I need it to do.
Receipts and More!
by Storm's Other Son on 2017/09/04 01:23
Of the all the receipts I have already scanned and are still finding, although I no longer work where I used to, as far as their reimbursable policy goes, whether the supplies that, were needed I did not put in for, end up being a post employment donation to write off next year come tax time or they cut me a check, this application is so awesome! Even more awesome is the fact that it is not only for receipts and has different settings for documents, business cards and others! Impressed - does not do this awesome app justice. Surprised by this additional excellence from Microsoft - not in the least! Thank you!
Not a good app for students
by Mojo Workin on 2020/12/16 03:13
I rarely write review, how ever after using this app for an entire qtr I and totally frustrated and will look for something else. I am required to scan my math home work and submit on line. My math home work regularly goes over 20 hand written pages. I do my my home work in a spiral bound notebook. Every time I try to capture an image the selection box finds the page correctly, and frames the page in portrait as expected, when tap the capture button the image is rotated into landscape. It is very tedious to have to tap several times to get into edit mode so that I can rotate the image back into portrait before capturing the next page I am required to use pdf, I save to my phone how ever once I export it I can not seem to edit it any more on my phone If I wait a couple of days and start the app to capture my next assignment for unknow reason the pages wind up on the old document. I waste a lot of time deleting the old home work pages I expect a lot better from a major office productive app company like micro soft I have take to just using the iPhone camera and use preview on my Mac to edit and conver to pdf
I keep trying others and keep coming back to Office Lens
by LongStrangeGame on 2020/05/31 02:34
Not being a Microsoft fan I keep trying other scanning apps in hopes of shifting. For better or for worse, I download and use other apps for a little while, get fed up with their quirks, and reinstall Office Lens. It’s solid and they actually keep improving it (more than can be said for way too many apps). It’s become very smart about document borders and provides far more output options than most (into photos, pdf, mail, etc, etc). All in all, the most useful doc scanner app yet.
What happened?! It was great!!
by Littlebugs on 2018/09/14 22:34
This app was a life saver when for a whole month intensive course of sight translation from English to Spanish and my prof never gave me a heads up on what text pages to adapt for my print learning disabilities!! I needed to have OCR STAT! Then I was able to easily enlarge the text and spaces between the lines and more!! If it wasn’t down I lost the whole class period of note taking, scribbling in key legal and medical terms that can’t be done with Microsoft nor G translate! Did mention it was a 4 week class vs 16 weeks!? I went to use it just now, with a text book page of grammar, the Immersive Reading feature distorts the text, and removes bold print of words. PLEASE please help! And I will happily change my stars and review. I am an adult with print and related dyslexia issues.
Great, but serious obstacles...
by Fatheroftheyear on 2018/12/02 20:08
This app was a lifesaver for expense receipts when I first started using it a couple years ago. I still use it, but I have 2 major complaints: 1) Using it on an iPhone, the app does not stay logged into my Microsoft account, so almost every time I scan something, I have to retype my password to send to OneNote or OneDrive 2) Saving as PDF or to files is not easily accessible The above to problems make me look for a new app every month or so, but it still solves my needs better than others. I love how easily I captures docs for work and home. I just get annoyed at the extra steps I need to take because they can’t solve the login issues
One of my Primary Apps
by Zullnight on 2018/02/20 13:26
This app is fantastic, use it all the time. Quick, simple, and gives quality results ever time. Even when documents are at an angle and lighting is not what it should be you still get a good result and perspective corrected. The interface for saving, could be improved, bit confusing to get use to and we’re it is going to be saved. But once learnt it is fine and taking quick scans to default location is simple. Changing names latter, is ok but could be improved UI wise Still it is very much a 5 star app!!
Running into a Snag
by Diarrhea Madman on 2020/05/04 19:40
After installing the app on my iPhone, I did a test scan before scanning the page I wanted to edit using Word. Upon clicking on “done” I was prompted to choose where I’d like to save the file. I choose OneDrive. I was then prompted to sign into OneDrive and did so successfully. I also created a new folder to save my file to. So far so good. Next, when I clicked on “save” there was no response or acknowledgement of any kind-no movement! Not sure if anything took place, I decided to sign into my OneDrive account on my laptop and was happy to discover that the file was there. Thinking that I could live with the minor flaw, I proceeded to scan the actual page I needed to edit. That time, upon attempting to save the file to OneDrive, I get prompted repeatedly to sign into my Microsoft account. What seemed as a promising app initially now appears unusable. Seeing that the app has so many positive reviews, I am open to the issue being on my end but not sure what. I will uninstall and reinstall it to see if that fixes it.
Where the Heck is Local Storage?
by George man22 on 2018/09/25 18:10
Update: As promised, I’m updating to 5 stars since magically the ability to delete local scans mysteriously appeared. Thank you. I like this app. But please tell me what I’m missing, since these questions appear simple and I could not find the answers anywhere. I save scans to pdf and specify iPhone local storage. Then I send to Dropbox. When I’m done, there does not appear to be a way to delete the PDFs in the app, short of deleting the app and reinstalling. Yes - I tried holding, and swiping every which way. As for where on the iPhone these scans are stored locally, no one seems to know. I’ve looked in Photos, Files and every other location and can’t find where they are stored. This seems a simple question, but Googling this I find others are similarly frustrated. Am I missing some obvious usage paradigm? I’d give this five stars if I could just delete scans from the app.
Change the Icon
by julianflowers on 2020/12/04 03:37
This is the best scanner on the App Store. I’ve tested them all for work - this one doesn’t require extra steps, very accurate, and easy to save PDF or email. I wish it weren’t the best because the icon is hideous. PLEASE update the icon to be I. Line with the other Microsoft office products, which have sleek, minimalist designs. This app also doesn’t show when you search “scanner” into the App Store which is such a terrible shame. I had to go out of my way to find it. Please change the icon.
Cannot handle Impressionism/Pointillism
by [iPapi] on 2018/09/26 23:58
Several museums, multiple failures. Can’t render fine brushstrokes or subtle detail of many impressionist paintings (driven crazy by Monet) taken at museums where it’s allowed. Pointillism will come out looking like random clusters of dots separated by big white areas. End up using the regular camera for these. Works fine for others, although the colors tend to look too bright and more exaggeratedly gaudy than in reality. Do not like how it cuts off parts of picture frames willy nilly. If there are more than one flyers posted, it can’t seem to allow you to pick just one to image. Gets confused. This app is nice when it works, but it could use a lot of refinement.
Really great
by HarutReview on 2017/09/07 18:35
I rely on this app exclusively for PDF conversion and OCR capabilities together with my OneDrive account.... One big functionality missing is ability to choose destination folder when uploading this to cloud and optionally choosing a more descriptive file name... Alternatively or in addition to choosing destination folder it would be nice to be able to open whatever folder the file has been uploaded to in the native OneDrive app to be able to rename the file or move or copy it to another folder.
Used to be perfect...
by VirtualGus on 2018/10/03 12:45
Office Lens has been one of my favorite apps for a long time. I use it mainly for whiteboard pictures and scan documents and receipts. It worked flawlessly for a long time. I can’t understand why break something that works great? One of the many updates all of a sudden makes Lens to not auto-detect the correct doc size anymore. 90% of the times it crops it wrong. This used to work perfect everyday. I’ve tried of course with different backgrounds and light conditions and angles so I’m convinced it’s something in the app. Still a great app but sad to see an app like this to go down from amazing to ok.
Utterly useless
by CableX1 on 2019/11/11 19:16
Downloaded to use the OCR capabilities. No explanation how to use them seems to be available anywhere in the app. I assume you have to save it to Word...which A-HA!!! I can’t do unless I have or create a Microsoft account. I have an account that I used for Skype, but the app won’t take it...maybe it’s not the right account. Dunno, don’t care. So I create a new Microsoft account, but it still won’t take. Created and verified the account, but I go to add it to the connected accounts section, it never adds...just takes me back to the connected accounts section. About typical for a Microsoft product...works, but the features you really want to use...don’t...and cuz some other unnecessary, idiot feature doesn’t work.
Incredibly Unreliable Tool
by The frosty guy on 2020/05/13 06:41
If you are looking for a tool to help you crop pictures, then this should work fine, but past that it falls apart. For one, when used as a tool to submit files to other apps, which is especially relevant to a college student like myself, it has significant troubles. Often the system will repeatedly fail to submit files to the proper location, or even submit files to the wrong location entirely for seemingly no reason. This causes much confusion, especially when multiple files need submitting to multiple areas, and this is the tip of the iceberg with software issues. Honestly, you should expect more from a company as large as Microsoft.
Makes my phone worth more to me
by Jim (NHHacker) on 2019/05/24 18:31
If you use Microsoft-*anything (at work and/or at home) this is a must have utility. Capture everything from receipts to whiteboards. It squares up the images. It makes getting the image (or even multi-page pdf formatted results) to your OneDrive-connected devices so easy you might not realize it's already done. I use this app almost daily as a matter of habit. My phone would be so much less without it.
Almost perfect. Occasionally blurry and tendency to rotate horizontally
by CreativiTimothy on 2020/09/19 04:33
It’s great! No watermarks and such. A few flaws however. Unlike all the other apps like Cam Scanner, if you are too close to the paper, it might get blurry. Doesn’t happen with other apps though. Also, whenever I try to take a picture, the slightest movement of the phone makes it rotate horizontally. This is really annoying, I wish I could turn off auto-rotation and always make it vertical
Good edge detection, working most time
by Lin Lee Chun on 2020/09/01 23:30
This app works most time when I need it. The edge detection is better than another app I’m using in my opinion. However, recently when I had an emergency and needed to scan several docs quickly, the app simply crashed and I was not able to restore it at all. I also found when having multiple docs to scan, the workflow was quite crappy and not intuitive. I would have given 4 stars if I did not experience that incidence, which made me decide to delete the app and to try other apps.
Terrific
by Daniel Schlegel on 2017/11/26 18:23
I am an active musician in University and music major. As part of my requirements I have to scan my music and give it to an accompanist to Olay in my lessons. This app is a life saver one of the best I have found on the App Store. I have tried about 3-4 different types and this app amongst the 4 always seems to be the best. I really like how it focuses and lines your page up for you that you are pointing at. Great app for scanning and doing other things with as well.
Can’t upload to OneDrive!
by Warthorius on 2020/05/25 13:25
This type of app should make a tedious, frustrating job easier. Office Lens makes it more tedious and more frustrating. Since first installing the app I was always on edge if I will be able to upload a document with dozens of pages. It randomly asks me to sign in again (even when I am already signed in to multiple Microsoft apps on the same device). Right now I am stuck in a loop where it prompts me to sign in every time I try to upload this document to One Drive, and this is it for me. I am not scanning another 10 pages if I am not sure that I will be able to save them anywhere as a pdf document. This is awfull.
Fantastic
by Scolecite on 2018/01/11 16:04
I’ve been scanning old documents that are far too thin to put through an automated feed scanner. The results are excellent. Many of the documents are improved tremendously by scanning with this app. The auto crop works well most of the time so it’s pretty easy to get through many documents. It’s much faster than having to scan each of these documents individually on a typical all in one fax-printer-scanner.
Not a great update
by pcmaker401 on 2020/06/06 22:45
I’m running on the iPhone XS and iOS 13.1.3. Past updates of the Office Lens has improved the weird UI issues such as selecting filters menus blocking the screen. But now I feel it has taken a step back. I use the app to take documents and always adjust the crop edges. I used to be able to zoom in and make the adjustments but now, no zoom. Only a small circle shows up and I can’t see the document edges. Also, the amount of space removed just for the button/menu is getting too large. Past iteration where the bottom half was transparent is much better.
Reducing rating to 3 stars - shows photo album by default
by YorkCounty on 2020/01/07 12:52
I had this rated as a 5 star app for years. The latest version displays ones pictures from photos when scanning. In a business setting this is not appropriate; my pictures from a ski trip should not be visible to those standing behind me as I scan a whiteboard. Further, as near as I can tell, this adds little benefit to the usage of the app. When this gets changed I will reconsider my rating. It is now hard to recommend the app.
Switched from CamCard
by cacofonix1 on 2018/01/21 21:55
After I found that my over 200 scanned cards could not be recovered from CamCard lite as it is no longer supported by iOS 11 and that the only option is to switch to CamCard business (which did not transfer them over also), I started searching for an alternative. I no longer wanted the Business Card images to be trapped inside the software not knowing when its author would drop support. After trying out over 6 competing apps, finally settled for this combo of Office Lens/OneNote Areas needing improvement: 1. If one selects the ‘+’ to add a second page and then changes ones mind there is no way to back out short of closing the app 2. There should be an option to change picture resolution 3.
Good Until...
by abe2746 on 2020/10/13 12:41
I used to enjoy the convenience of this app to upload work from the table directly to my one drive but now the app doesn’t allow me to do that. Though I am signed into the office app and the separate one drive app, it still wants me to sign into one drive when I attempt to upload files. This would be perfectly fine if whenever I attempt to sign in through the office lens app I didn’t get stuck in an infinite loop of the login screen. Because I can’t upload my scans to OneDrive anymore, I can unfortunately no longer use the app to my great disappointment.
Terrible update. Don’t upgrade!
by Former Lobster Mobster on 2020/07/01 02:25
This used to an incredible app. The latest update removed half the filters including the very useful Black & White 2. This filter was crucial for scanning thin pages with text on both sides like an encyclopedia or bible. That filter cranked up the contrast and brightness to remove the noise of the text on the back of the page. Now, no matter which of the few remaining filters you use, Office Lens still picks up noise. If it doesn’t try to OCR an odd letter, then it inserts it as an image. The alternative is take photos manually, edit them individually, and then import them, but this triples the amount of time. So what’s the point of the app?
Incredibly useful
by B_Kit on 2017/08/29 04:47
I originally found this while installing other MS Office related apps, and I downloaded this out of curiosity. It was quickly apparent how useful the app could be for me. Initially, I used it to photo-document whiteboard notes & such, and I love how it automatically crops and skews the image to make it more readable. Now I frequently use it for photos and documents, and the auto cropping features save a lot of time and energy.
OneDrive problem
by udnesjdbsndx on 2020/09/20 22:37
The app is great besides the fact that I can’t save anything to OneDrive. Whenever I try to save a pdf to OneDrive it asks me to login, so I do and once I put my email and password it takes me back to the OneDrive login screen to login again, and there’s this endless cycle of me trying to login which means I can’t save anything to one drive because it doesn’t recognize that I’ve logged in multiple times already... and yes I’ve checked that my email and password are correct so that can’t be the issue.
Dysfunctional
by o l i v e on 2019/05/03 17:37
I used to find this app useful, but it has stopped working entirely for me. When I try to convert an image to a word doc, it asks me to log in -> I put in my email and password -> I get sent back to the page asking what I’d like to convert my photo into. I select Word -> It asks me to log in. I’m stuck in this impossible loop because the app doesn’t allow me to do something as simple as log in. I tried making a new account and couldn’t log into that one either. I tried going into my settings, where there is different log in option, and that one didn’t work either. Please fix your most basic function.
Could be better
by Jakeindc on 2021/01/19 18:35
For the most part it is good at recognizing borders but Readdle Scanner Pro (which is not free) does a better job of recognizing the borders. Scanner pro can also fix distortions that happen when the paper is not flat. While Lens can save to OneDrive, it can not save to Google or iCloud, both of which Readdle Scanner pro can. I really don’t keep paper copies of any documents, so I use scanning software a lot. Paying for an app that does a better job is worth it for me. Office Lens is probably fine as a free app if you just use Microsoft.
Extremely useful for conferences and work
by transposition on 2017/09/28 14:37
I use this on an almost daily basis, recording whiteboards at work. More than that, I have found it essential for preserving slides at conferences without the bad angles & surrounding cruft. Since slides are a large part of my use, if the team were to add an optimization for that it would make it even better. Right now, I flip between “document” and “whiteboard” to find the best image.
The best scanning app I have ever used!
by PsychoGradStudent on 2018/01/02 11:03
This app is, by far, THE BEST app I have tried for scanning documents! And the seamless integration into OneNote is outstanding. I have not used it for pictures yet, but I am very eager to try it. If I had just one wish for this app, and I am sure it’s a tall order, it would be to integrate handwriting-to-text conversion into the app. Or, at the very least, marking and searching among scanned handwritten notes.
Great App
by Corey962 on 2017/09/26 19:54
When you import an image to OneNote it will actually allow you to search OneNote for any legible word that is on the image. Hugely beneficial! Only tip to developers: if you first make an image into a PDF , and then try to send to OneNote, it doesn't work. Would be great to have this ability as this should work seamlessly within the MSFT office environment. Also- PC version doesn't sync with mobile version??
Good start, but middle of the pack
by Tap Fan 99 on 2018/11/24 17:26
The integration into Microsoft family is great. But he app is average at best. Is crashes with some regularity. Documents get stuck unable to upload, and when the retry also fails, then just sit there in my files...no way to delete or retry upload. Lacks features to edit docs, add pages, or even save documents to be worked on later. It is ok overall, but needs to catch up to the other much more complete scanner apps available for iOS.
Doesn’t Work Well
by Hotweather003 on 2021/01/04 23:14
I think this app will be helpful...If it works. I scanned a page and tried to save it on my one drive, and it didn’t work. Took me to the same log in page a gazillion times, and no matter how many times I sign in, it just looped me back to sign in again. It’s like a twilight zone. Looked up a possible solution, and what they suggest is to use one drive to scan documents and not office lens, which seems a bit of a ludicrous suggestion to me. Not very helpful in every way, unfortunately.
Great app - one suggestion
by Cabaround on 2018/07/08 15:42
Love the app and use it frequently. I like that you can capture at an angle and it straightens perfectly. The only improvement I would suggest is when you go to define the borders, make it so you can drag the corners without having to put your finger directly on the handle. Its hard to see around my fat fingers sometimes to line it up.
Useless- deserves zero stars
by ViolentBee on 2020/01/22 01:20
Crashes immediately upon opening. Was really looking forward to using this app. Wasted tons of time searching for a fix on Microsoft forums and tried EVERYTHING and ultimately wound up uninstalling and signing out of every Microsoft app, software and deleting from every device I own then started over fresh. Twice I thought I was getting somewhere by I got it to stay open and tried snapping a business card for upload. Got as far as clicking “done” after the picture was taken, then it was the eternal spinning wheel of death. What a piece of garbage!!
Update has ruined the workflow
by AngHP on 2018/08/21 22:17
My family uses this to scan and store everything from bills and receipts to pictures. Previous versions included a close button at the end of the document filing sequence. The newest version has eliminated this critical button enticing the user who does not have additional docs to select the back arrow. Choosing the back arrow results in duplicate copies. The only way out of this loop (after cussing over thw duplicates) is the home button- which is not intuitive. Please bring closure to this workflow and I will change my rating to a 4 star one.
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