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App name
GOAT – Sneakers & Apparel
Description
GOAT is the global platform for the greatest products from the past, present and future. Shop sneakers, apparel and accessories from the world’s leading designers and discover exclusive drops, new releases and iconic archival styles. Now shipping to over 170 countries. SHOP GLOBAL BRANDS Explore over a million listings from streetwear and designer brands including Nike, Air Jordan, adidas, Yeezy, Off-White, Comme des Garçons, Supreme, Gucci and more. SAVE WANTS, PLACE OFFERS Find the right product at the right price. Manage your most-wanted styles, get alerts and place offers. GET INSPIRED Shop street style looks, try on sneakers in AR and read GREATEST, our magazine featuring stories of emerging artists and industry veterans who pave the way in fashion, art, music, design, entrepreneurship and beyond. REST ASSURED All sellers, retailers and boutiques are vetted, and all products are verified by hand to ensure they are authentic and as described.
Real glitchy app
by rinz54 on 2021/01/18 18:16
Not very user friendly. In the sense of printing labels. Only option is to do it thru your email Then If the email doesn’t come thru only way to obtain it again is to email their customer service. That’s a horrible way to operate make the label available. Shame.
Too Long
by ForeverBank829 on 2021/01/18 15:59
Yeah it’s cool and all that I get to sell my shoes on an app that a lot of people are going to see my item. But it took a week for them to get authentication, and then when the money finally was able to cash out you took another 5 dollars just to do that and it’s gonna take another 2-3 days. Terrible design. Never using again.
Worst service ever!
by Goonstick on 2021/01/18 15:50
I ordered some shoes that were black and white and they say they verify before sending but when I got my shoes, I received some black and gold ones, like how does this happen it's ridiculous and so I return them right away, it's been more than seven days and have gotten no refund, just says my return is pending so I don't recommend at all, don't waste your time and money, you'll be disappointed.
Yeezy 350 V2 carbons
by Kam(official) on 2021/01/17 15:46
These shoes are amazing, I am more than happy with goat and these shoes, it took maybe two weeks for the shoes to come but I was very very happy with what I got.
Best app out there
by TCAB760 on 2021/01/17 03:33
I’m so impressed with this platform. Cashed out in 2 days. Thank you goat for being better than the others .
Best shoe app
by Joel Jameson on 2021/01/17 01:44
I LOVE THIS SITE!! I have large feet and have never been able to afford new top notch shoes but GOAT makes it so easy to find my shoe in my price range. Definitely coming on this site for more!
Too easy
by Outlaw SATX on 2021/01/16 23:42
Sold 5. Simple process. I will continue to go to GOAT when needed.
Item not as Described
by ! Matt567! on 2021/01/16 22:03
Ordered a pair of White Run Ultra ‘Triple White’ off goat lister as NEW but without the box. Only to receive my pair and noticed they’re used. This frustrates me because for one they were listed as new and how does an authenticator pass these as NEW?!! Before I ordered I did research about ordering shoes without a box and some reviews seemed positive, but not mine. I want a full refund and, but they’re only paying me for the shoe, and not the shipping. The shipping was $12 and that’s good money. They’re also only paying through credit! Like I want to order off this app again and happen again!! I’ve emailed them twice and haven’t got any response yet. I’m hoping they’re able to resolve this problem and direct deposit to my bank and not just hand me credit. If any GOAT employee happens to look at these reviews , please look over the recent pair of purchased, ‘Triple White’ Ultra Run Huraches sized 10.5, they came “New” but without the box. Hopefully all is resolved soon.
Support
by Htdygjjjn on 2021/01/16 21:59
Goat support does not get back to you at all,
Ripped off and bad customer service
by JYP7778 on 2021/01/16 21:47
Shoes are overpriced and customer service is awful. Ordered shoes as a gift, realized the wrong size was ordered so I requested a return which they approved and sent me required info to return. I received an email a day after shipping saying they wouldn’t refund me because the shoes were tried on and said they attached photos of the shoes which they didn’t. They offered to sell the shoes on consignment or pay for shipping to have them returned to me. No answers to my messages and now have to wait for the shoes to be returned.
Great app for Sneaker heads.
by Buster$ on 2021/01/16 19:37
Have enjoyed shopping this app wish I had known about it 20 years ago n the amount of money I could’ve saved.
Easy to use platform
by Googleflip6969 on 2021/01/16 18:52
There’s lots of features that make it easy to use this app and find the shoes you’re looking for
DON’T WASTE YOUR TIME! USE STOCKX
by Miguelbraun10 on 2021/01/16 02:09
I recently tried buying a pair of sneakers and ended up waiting 2 weeks just to find out they had cancelled my order. And they’re whole shipping process is way longer than what I had to go through with stock x. Plus, stock x has pretty entertaining commercials which is a plus 😀
This app scammed me!!! sent me 2 different sized shoes! Then told me to deal with it
by Nathan W. Walker on 2021/01/15 23:03
Ordered a pair of fragment 3s for $600 and when I go to look at them they are 2 different sizes. Spent $600 and they wont even fix the issue nor offer a solution. How do they pride them selves on being secure and 100% authentic and they can’t even make sure the pair of shoes you order are the same size. they told me sense I didn’t see it in 3 days there is nothing they can do! How am I supposed to notice that in 3 days! I’ve never been sold a pair of shoes that were 2 different sizes! Most unprofessional shoe app there is! Never use them
Clean shoe app
by jackxsupreme on 2021/01/15 19:35
Goat has a clean layout for browsing shoes and prices. I’ve bought and sold a pair of shoes on goat and was very happy with how fast my money and shoes came in.
Taxing
by Maieto on 2021/01/15 16:32
I don’t understand y I got taxed through PayPal when goat already taxed me. I lost a lot of money.
APP NEEDS WORK
by UDONAS on 2021/01/15 07:12
I literally cannot make purchases on the app it continuously gives me a “oops” error every time.
Greedy
by LarisS.3 on 2021/01/15 06:30
They have more fees than a lawyerMan
Shoe specialists needs eye appointment
by The Miranda Rule on 2021/01/15 04:05
👎
definitely not the goat
by casualarizonaenjoyer on 2021/01/15 02:27
ordered yeezys, 2 pairs of air max 720s, some nike blazers, and jordan aerospace, yeezys came, blazers and jordans apparently are on the way and waiting verification by your team, the air maxes were both cancelled by your sellers and I haven’t recieved a refund, it’s been over a week...
Cash Out
by Elcee3 on 2021/01/15 02:20
The overall selling process was seamless, however it’s a bit confusing as to why there was a percentage taken out to cash out credits in addition to the seller fee. Other than that, it was a quick process!
Great app
by Piled on 2021/01/15 00:30
Overall great app and is very fast shipping.
Goat
by hhhhgghhgghh on 2021/01/14 21:04
Great app
Terrible
by Vigoruler on 2021/01/14 19:48
Incompetent. Use StockX or even Ebay for a better experience.
First Sale
by DTC5429 on 2021/01/14 16:01
Great experience
Vapor max
by mesha shoes on 2021/01/14 14:52
I love the price of the shoes but the wait is what I don’t like but I do understand they are being ship from one country to the next. Thank you!
Bad customer service havent got my refund yet
by Free photomath plus on 2021/01/13 23:55
I ordered a pair of yeezy 350 desert sages v2’s and everything was going great, it passed verification and all until it stayed for like 9 days for shipping to me and i saw i had no tracking number so i checked my emails and theres were no tracking number emails from goat or an email from goat asking me to put my shipping location they ended up canceling it and i haven’t got my refund yet so developer i want my REGUND RIGHT NOW!!
Different shoe sizes
by 40Paper on 2021/01/13 22:44
I was told that this was a reliable shoe company so I ordered a pair of NMDs. They came a day before they were supposed to but when I opened them up I got 2 DIFFERENT sizes of shoes. Looking back I should’ve looked at the app reviews before buying a pair, but I will not be buying again. Update: they took the shoes back and gave me a full refund PLUS a extra $25 for my trouble. I thought it was a scam but I guess it was actually just a mistake.
Just tried to order off stadium goods, Air Force ones for 145😩gtf.
by Brikkbaby93rd on 2021/01/13 20:53
Just tried to order off stadium goods, Air Force ones for 145😩gtf.
5 Star Quality/Service
by petuniacee on 2021/01/13 17:22
Easy UI. Quality products. Fast service. Could not have asked for a better experience. Will be using GOAT for all my needs!
Shoe Head
by Deezy2234 on 2021/01/13 14:50
Best price I’ve seen in a while for sneakers
Don’t support this company
by dhfjuenjd on 2021/01/13 04:22
They don’t care about the customers,terrible customer service,they never want take responsibility when there in the wrong and charge shipping cost when the shoe they spent had errors!
We gotta pay fee to cash out!!!
by Balux2004 on 2021/01/12 23:48
Oh common! We need to pay fee to cash out??? We pay you the 9.5% + $5 already, man!
Good App
by Desil114 on 2021/01/12 23:16
Good app but high fees
no connection
by xmudcorex on 2021/01/12 20:34
i have re-downloaded the app several times and continues to tell me i have no connection whether im on wifi or regular cell
Goat WILL ROB U IF YOUR A SELLER
by GoatWillstealYourMoney on 2021/01/12 20:22
End
Stop taxing sellers!!!!
by JustinCabrera on 2021/01/12 18:10
Stop taxing the seller
My go to whenever I’m in the mood to buy new kicks
by R.N.F_97 on 2021/01/12 18:03
Downloaded this back in 2018 and it is now my go to app for shoes. The only thing I wish this app had was a cart so I can buy multiple shoes at once. Maybe one day
To many fees to sell kicks
by Krocdirt on 2021/01/12 16:08
To many hidden fees. Even a fee to transfer your own money after you sell an item. On top of the associated fees for selling.
Best offer
by la Cabrona805 on 2021/01/12 08:06
It would be nice if you take away best offer option and just have the option to purchase your shoes you really want!
TERRIBLE PLACE TO BUY SNEAKERS
by seifer252005 on 2021/01/11 21:55
Customer service is the worst, takes days to get a reply and they cancel orders without explanation
Goat
by hhjhsjj on 2021/01/11 19:01
When selling sneakers they take a fee for putting it on their website and take out shipping cost but on top of that they take money when you cash out to a bank account!!! Was not told about the cash out fee until it was time to cash out. Don’t recommend selling on here. I would rather recommend stock x they do not have a cash out fee.
Cc
by kh.lach on 2021/01/11 17:39
The worst app ever I don’t recommend this app to no body
Two different shoe sizes
by ovoemily on 2021/01/11 16:54
I ordered off of goat and got the shoes within a week. I am glad to see that everything is right except the shoe sizes but the wrong one is only a half size up so i’m not gonna send them back. I just wish i had the gotten the right sizes the first time since you know, they’re supposed to be verified. GOAT needs to work on verifying much more efficiently obviously!
terrible
by goatappK on 2021/01/11 16:48
first they make you wait 6 days for authentication then another 4-5 days for your money... terrible
Nice sneakers
by georgenevera on 2021/01/11 05:43
Perfect
Great customer service and experience
by Mookeypoo on 2021/01/10 21:31
Always great selection with competitive pricing, fast shipping and quick customer support response.
Fake shoes
by x_aleid on 2021/01/10 03:32
Ordered Retro 4 fire red and shoes came in burgundy and shoes are fake spend a lot of them, so sad very disappointed this web site is fraud. Do not ORDER HERE they don’t even give you the full refund!!!
Best shoes in the game
by Jimbob Davis IIi on 2021/01/10 03:14
Every pair of shoes I have ordered have come in verified and fresh they cannot miss with the kicks and the price drops re the best way to stay updated for the kicks you want.
Great app
by fhs cigejd crndjdjfnf on 2021/01/10 00:02
Love the app
goat used shoes
by alexgwuapo on 2021/01/09 21:26
if u feel like buying shoes on goat I suggest to not i already had ordered 2 pairs and both of them got cancelled or seller jus did not ship in time.
Good Impression of GOAT
by Sneaker Private I on 2021/01/09 20:16
I definitely enjoy the app, I’ve bought plenty of shoes I wanted off the app. Is it possible to get faster delivery than the standard shipping? I would suggest specifying if the last sale was in the size I put an offer for. It leaves me wondering why didn’t I get the shoe if my offer was higher than the last sale I seen listed under that shoe. Also it would be cool if the sellers could do a range of which they would sell rather than just a specific price (example: $450-$500), would save a lot of time for people setting offers that wouldn’t intrigue the seller. Other than that, I truly enjoy the app and would suggest to many of my friends to use.
Goat
by Husky146 on 2021/01/09 19:20
The goat app is the best app to sell shoes in no cap just customer service kinda dog crap
As a seller
by stockxbetter on 2021/01/09 15:55
They look for any excuse monthly to hold an item back to a void pay or get back the shipping fee
Cashing out
by aboog1enohoodie on 2021/01/09 12:56
Why they taking a cash percentage when they already take out a percentage once you sell the shoes???
App Crashes Upon Opening
by IReviewAThing on 2021/01/09 11:13
The last few days the app will not open no matter how many times I try to. Please fix this issue.
😎
by kyle112112 on 2021/01/09 06:19
Love the site
GOAT
by MambaShoes on 2021/01/09 05:32
It’s pretty okay.
Do not buy from this company
by I give up on birds today on 2021/01/09 02:53
I made the mistake buying from this company. Take my advice and use stock x instead. Goat has the worst customer service and will not refund your money if seller doesn’t send shoes to you. They will try to find another pair and you will have to wait twice as long. Just horrible. Shoukk on d be named Garbage instead of goat.
🐐
by Fiji Lyfe 😶 on 2021/01/09 00:59
G.O.A.T.
Disappointed
by BESG APP on 2021/01/08 23:22
I had ordered 2 pair of Jordan 1s and they both got cancelled and I won’t order there again because of how they had cancelled my order twice
要求退货!!!
by tuihuo on 2021/01/08 21:33
我买的九号的鞋给我发的五号半的鞋。办理退货到现在没有给我解决。太可恶了!
TERRIBLE CUSTOMER SERVICE
by Chavesitos on 2021/01/08 18:27
I have bought shoes from this app many times and trust me, if you guys value your time when it comes to buying shoes and having them verified! DO NOT TRUST THIS APP and just go with stock X or even eBay now.
Garbage customer service
by J00na1d on 2021/01/08 16:48
This app is great for trying to purchase highly coveted items. However the app is extremely buggy, and the customer service is beyond terrible. The customer service does not have a phone number and is only accessible through email in which they will take their time responding to you, this can take more than a week to begin your service ticket. There’s many issues and there is barely any help. Please do not risk hundreds of dollars on this app... it is garbage.
Wont pay me or send my stuff back after I payed for shipping
by gsxrsteve33 on 2021/01/08 14:54
This is not the first time I’ve heard of this but I didn’t think it was true so I have a pair of shoes that were sold for $320 and they will not send the money to my Paypal or respond to any of my emails about the shoes and then there is another pair of Nikes that I got directly from Nike only time they were taken out of the box where to take photos and they say they are notAuthentic and give me the option to have them sent back and I filled out my invoice and paid them the nine dollars through PayPal over three weeks ago and still have not received my items back I would not trust us so I don’t understand how has such a high review reading
Terrible place to resell
by Jerryv1079 on 2021/01/08 05:30
Don’t recommend anyone to resell here because you lose most of your profit
“goat” sold me fakes.
by kb ☄️🌎 on 2021/01/08 04:58
this app has always had high praise for catching fakes. unfortunately, this app had sold me a fake pair of beluga 1.0’s. they did not pass check check, which had been ran through multiple times, and, when i sold the sneaker back on goat, i was told that they could not take it, due to being “replicas.” i have bought and sold on goat for a while, and this is extremely disappointing, frustrating, and upsetting, as i am down that expensive amount paid for a pair of sneakers. GOAT IS NOT CONSISTENT AND TRUSTWORTHY. THEY SENT ME FAKES. DO NOT USE THIS APP UNLESS YOU WANT TO BE SCAMMED!!
Goat is legit
by John Gobunny on 2021/01/07 22:35
My experience with Goat and the Goat app have been nothing but positive.
Goat
by JKong05 on 2021/01/07 21:16
My brother put me on this app since 2016 when I was like 12, I never switched up after that I only used this app and always will. This app is great and I also bought some sneakers from here and they were steals, this app also lets you but used shoes so that’s a plus. The verification is legit thanks Goat for being lit and please stay like that because I never switched up on you.
Problem with reviewing used shoes
by kike.0218 on 2021/01/07 21:14
I check 2 or 3 shoes pictures and then the app kicks me out, i don’t know if it is a problem in software or what
🐐🐐🐐
by harvmony on 2021/01/07 18:43
Love this app.
Urgent
by Prince Charm Charm on 2021/01/07 17:24
App keeps crashing please fix I need to order some new dunks
14% in fees
by Humptyman on 2021/01/07 17:02
Love the app but beware it’s 14% in fees when it’s all said and done. StockX is 12%.
Goat
by 123x Hn k on 2021/01/07 16:13
They never sent my refund
They take all your money in fees
by AtwotheG on 2021/01/07 15:17
They will charge you whatever profit you might make in fees. Even to cash out the money in sales they charge you 9 %. They charge 8.5-9% when you sell and also some other free of payment procurement. Just sad how much money they make off just looking at your shoes to tell you that they think they are real! If your profit is a 100 dollars goat will take 60% in fees.
BEWARE - Do not use this app!
by Asdfjbnsnjsnx on 2021/01/07 04:44
Goat is known to scam users on their shoes. Once you make a sale, they will either claim you sent a empty box, or swap the real sneaker with a fake and send it back and charge you for it. They probably have more ways to scam than this but these are the most popular way. Their customer service is slow and repetitive. They do not want to solve the issue. Their goal is to keep saying the same line hoping that your thousand dollar sneakers would not be worth the effort. PLEASE USE STOCKX OR ANY OTHER CONSIGNMENT WEBSITE. StockX has no issues so far after selling for years and hundreds of sales. Highly recommended. Just do not use Goat! One scam is one too many.
Horrible way of getting my money.
by Musicentlive on 2021/01/07 03:30
It’s bad enough I have to pay a high fee to sell but to get my money I have lose another 2.9% when you could easily just send the bank account for free. Even if it takes a few days. There should be another option for those that can wait a few days and not pressed to have their money immediately. This makes me not want to sell on this platform.
Trust worthy and easy to use
by wargen00 on 2021/01/07 00:18
I have sold two shoes on goat and the process was simple. This is my first time using my credits and buying a shoes from goat app. It was so simple and peace of mind knowing I will be getting a legit pair of shoes! Thank you goat app! Happy customer here in hawaii
Cash out
by Clicc-Clacc-52 on 2021/01/06 21:13
If you charged me for my shoe. Why also take out on the Cash Out?
Thank you
by chris south philly on 2021/01/06 18:11
Fast efficient and accurate
Dissatisfied
by XXmattXX. on 2021/01/06 17:37
They charge you a fee to sell and another fee once your shoes are verified.
Best App to buy and sell sneakers
by LoftyLu on 2021/01/06 16:03
All sneakers on there are authenticated by experts. This is my go to app to buy and sell sneakers.
Terrible
by Drift Extinct on 2021/01/06 14:54
I can’t even start to begin with the communication between the employee and the costumer, I sent off my shoes to be sold and after I already sent them of the app says my order got canceled, FOR A MONTH AND A HALF NOW, my shoes that I OWN, have been in their facility and they are doing nothing for me to ship them back to me!! I’ve emailed as much as I could, this is terrible, they basically stole from me
Fees
by Dmanster on 2021/01/06 08:45
Fees fees and more fees. When I saw that I was going to be charged a 2.5% fee to cash out to PayPal that was it for me.
rate
by jffkdbs on 2021/01/06 03:14
everything good except from pay pal fees
ugh
by D34DH34DR3D on 2021/01/05 23:27
After your latest update my iPhone 7 won’t open the app at all in any way :(
Review
by chub252 on 2021/01/05 21:50
I use to like when you could view all the used shoes still a great app though 🔥
Decent platform but to many fees
by Nickname deeznutts on 2021/01/05 15:00
Goat provides a good buying and selling platform but there are to many fees compared to other sites. eBay is now offering ZERO selling fees for shoes over $100.
Top grade shoes
by Bcmjg on 2021/01/05 00:50
Top Too
“Forbidden captcha”
by djdeeaye on 2021/01/04 08:32
Won’t allow me to login. Please fix asap
Review
by daydashawn on 2021/01/04 01:24
All my shoe needs
Goat never failed me
by H1POW€R on 2021/01/03 20:40
I’ve been using this app since Eminem did a collaboration. I’ve bought my grails on here and I can always trust that they are authentic. Also saved me from purchasing defective shoes.
App won’t open after I purchased my item
by asjakayla on 2021/01/03 20:09
The app keeps closing everytime I try to go check on my order it won’t open at all. You have to delete and reinstall app but overall good so far
My order
by blackboi561 on 2021/01/03 18:51
I ordered a pair of Jordan 11 jubilee on 19 December for Christmas for my son and here it is 4 January and I still haven’t received my shoes. They told me that the sender didn’t send shoes on time so they had to order from someone else. That’s understandable but for me to contact them to get this information and then at the contacting them they just ordered me a new pair from someone else. Now my son I have to go back to college without the shoes and I have to pay for the shipping to send it to him. That it’s self is unacceptable and unprofessional. For me to contact them to find out about my order that I made with them and to find out that they didn’t know about the sender not sending the shoes until I contact them.
Great for purchasing or selling your sneakers gotta love it
by Swagd Up on 2021/01/03 01:39
GOAT
Fees
by trvnzo on 2021/01/03 01:19
It’s a shame every app is money hungry. There’s a fee for everything :/
Awesome
by @TheRealAquinos on 2021/01/02 20:24
Easy to use app. Pretty straight forward
Awesome
by blazingoals on 2021/01/02 16:14
Awesome app
Works great until you need a new shoe size.
by Crystal F Crawford on 2021/01/02 16:00
I’m so frustrated with GOAT right now. This is all that I’m even going to write.
One of the Best Apps for Sneaker Reselling
by young-nelson on 2020/05/27 18:55
I downloaded goat one day in the summer of 2018 just to look at some options for shoes I would get for school or casual wear. After looking at the prices on Nike I realized a lot of these prices on GOAT were much cheaper and they had a really wide selection of shoes. Fast forward to now, I have been selling on goat since summer of 2019 and I have accumulated over $3000 in sales from selling my shoes on goat and buying shoes for cheap on goat and flipping them again for more profit. My shoes always get delivered on time compared to the shipping delays on stockx and especially during this pandemic I use GOAT because I know that my shoes will get authenticated on time for me to get my payout. Though I would say that they should add a system for sellers that lowers selling fees because especially for the shoes I sell (yeezys and jordans mainly) goat fees take up almost 20%-30% of my profits. I think they should make it so once you gather seller points and get to certain milestones your seller commission is lowered by 0.5% every 5 successful sales or some type of system like that
You can’t be the G.O.A.T. if you allow this to happen.
by itsecurtyprofessional on 2020/12/09 19:48
I ordered a pair of Jordan 4 infrared that were listed as “New” and “In the box”. When I ordered them, I received a notification stating that they were being sent to be verified before being sent to me. When I received them, there was a card in the box that appeared to indicate that they had been inspected. When I pulled the shoes out the box to try them on, I noticed that the shoes had been worn. The shoes had been cleaned up really well, but is was obvious that the shoes had been worn several times. I found it extremely disappointing that the person reviewing the shoes didn’t catch the obvious flaws in the shoes before they were sent to me. To make matters worse, instead of giving me a full refund, I was only giving GOAT credit. When i asked the customer care agent what would be done to prevent the same thing again, they never responded to my question. This means that I am potentially going to have to deal with the same issue with the next pair of shoes I am forced to get from them because it is obvious that the inspectors they employ either don’t take their responsibility seriously, or simply don’t know what they are doing. If and when they get me a pair of shoes that haven’t been previously worn, I won’t spend anymore money with this company. (Can’t call you the GOAT when you do business like this.)
DO NOT USE GOAT
by MellowAlex on 2019/08/15 16:39
Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.
I should have stuck with StockX
by @ayejanaye on 2020/08/17 21:47
Poor customer service!!!! GOAT is money hungry and could care less about its customers. I have ordered from GOAT 4 times but have had an issue with half of my orders. One order I received Seemed to have been worn although I order and paid for a shoe described as new/ unworn. The bottom of the shoe was dirty and scuff marks on the sides. They wanted me to send the shoe back and only give me a particular GOAT credit smh. My most recent order is what did it for me. I placed a bid and won and after a week of waiting for my shoes to arrive, I was informed that I would be receiving a refund due to the shoes not passing inspection. Some people would be fine with a refund but I wasn’t. I mean I had already been waiting over a week. And GOAT has this particular shoe in its own stock so why couldn’t they just replace it with one of theirs??? That’s what good customer service would do. Not give me back my money after 2 weeks? I could have bought the shoe else where in that time. Now I will not have the shoes for my photo shoot and GOAT could care less about how inconveniencing this was. I asked two different reps why couldn’t it be replaced. I never got a straight answer. I’m sure they keep the shoe from the seller. Or saw that my low bid won and decided to keep the shoe to sell it higher. I’m sure that’s what happened
Shoes purchased are not promised
by Wordsworth-EMC on 2017/09/19 15:48
Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.
Horrible Customer Service
by MatthewMikell on 2018/10/23 23:17
I recently sold a pair of shoes on Goat. The shoes were new, but for some reason had a white marking on the sole making it appear that I had worn them outdoors and lied about their condition. When they reviewed it, they identified the problem, labeled them to the buyer of the shoes as “used”, and said they’d send me pictures of the issue. I never received pictures and yet I was pestered to lower the price of my shoes to convince the buyer to follow through with the purchase. I asked why they wouldn’t tell me what the issue was and still didn’t get pictures. Again, they didn’t give me any reason as to why they said they were used. Finally, after asking for a third time, I got fed up and selected the option to not lower the price. Of course, the buyer being misinformed by Goat, decided not to buy the shoes. At this point I had the option to consign them, or have them returned. I chose to return them and they charged me $16 for shipping. This is absolutely ridiculous seeing as I wasn’t given any good option after they had already screwed me, on top of the fact that the original shipping was free on my end. Not only did they waste my time, but my money as well. I do not recommend selling through Goat because if there’s any problem that arises, I guarantee they will handle it horribly.
Good Luck, you will be ripped off.
by sschmidt111 on 2020/02/29 14:41
One more than 1 occasion my offered bid was accepted. My money was taken while GOAT did their “authentication”(basically a window for them to see if the market goes up and they are able to sell to someone else for more money), then after holding my $ for 5 or 6 days, send an email saying it’s can’t be completed and the seller will get a “warning” (oh no, a warning. We must be in 3rd grade), then my funds are released a day or so later. So, I lose out of that purchase, I can’t shop another place because they have my money, I don’t get a shoe that I paid for, the price of that shoe is now a lot more to buy everywhere, GOAT makes more money on the next sale(because they are paid a commission % of sales price) so why do they care. The only purchases through GOAT that have went through were items I overpaid for because I wanted that specific one and nobody else had it or I wasn’t informed of other ways of getting them. I know better now. This is a sellers app and they, along with their partner GOAT, will rip you off. So just know, if you found a good deal, and thought you found a steal, it WILL be cancelled and refunded after holding your money for 6 days, THIS SITE IS OBVIOUSLY OWNED/CONTROLLED by the SELLERS. Us buyers are like cattle waiting to be slaughtered.
Great app!
by S. Langi on 2019/05/24 05:05
Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!
Customer service is terrible. Simply horrendous.
by rontheoriginal21 on 2019/02/27 05:55
I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really
Horrible Customer Service
by YoungFlySin on 2019/09/23 22:33
GOAT at this point is a major consignment company with many obvious competitors, so at this point the customer service should be held to a higher standard. It’s absolutely horrible. I’ve had situations where I would have a buyer, but couldn’t sell the sneaker (hitting sell would crash the app) because of an error with the app which wasn’t fixed until the app was updated hours later. You guys send out LATE email response messages hours later encouraging customers to do the regular old trouble shooting (restart your phone, Erase and re-download the app etc.) when the issues are within your app. The response time has been really bad. If not hours days later. The latest issue is sellers doing everything that is asked (shipping out on time etc.) and when it’s time to transfer their payments the app is not sending out verification codes. You don’t offer email verification and you can’t change or update the number without contacting GOAT via email and ironically enough, you guys are horrible at responding to emails in a timely matter. Definitely considering deleting the app once and for all. Issues are too common as of late and it’s a headache reaching out and receiving help or simply getting a response when there’s issues.
New more like restored /goat credit?🙄
by jdonte97 on 2019/10/15 15:32
Ordered the Air max 90 viotech original color way , was just 2 weeks ago called footlockers all around they all claimed they didn’t have them (even though footlocker owns this app)so I decided to go online couldn’t find them on the footlocker or Nike app so downloaded other shoe apps GOAT ,stadium goods and stock x looked at vids on all just to make sure they where legit an they past the test. so I decided to order a pair of the viotechs from Goat Ordered new shoes and express shipment they came pretty fast no complaints there. But when I opened the box my heart sank , one shoe was completely damaged on the front clearly visible and the other was leaning off center! I ordered brand new shoes and appeared they sent restored, so not even 15 min after getting them I’m returning them filing complaints etc. they take days to accept my return , no explanation as to how these passed a quality test and they won’t send you your money back you can only get goat credit (why would I continue to buy from you guys with a screw so badly) not only that 30 dollars was deducted from my credit for “shipping” because of there lazy screwup. Hopefully I can get sum in store somewhere because the other apps seem to be just as shady. Be safe people 💯
Official👍🏿👍🏿
by Tkhafra on 2018/03/23 20:59
My 1st time shopping with goat for the hyper royal 13 retro’s size 12 was better than all the times I stood in line for the jay’s! I been rocking jay’s since the early 80’s and when I saw these coming soon on another app I wasn’t impressed but on the day of the sale I was tuned in and had to have them but they sold out everywhere I usually get a ticket in 2 different states and 99% of the time my name get pulled so I remember a friend of mine put me on to goat and I thought it was cool back then this was in August of 2017, didn’t think I would ever pay more than regular price but I did and the process took less than a week the emails were on point keep me updated and my joints official!!! I will be letting all my people’s know that goat so far in my book is top of the line I look forward to future business with them I wanna create a good reliable relationship with them! it allways feels good when your money is well spent and in this case I’m completely satisfied with my purchase thanks Goat!
Always on point
by Dlepley01 on 2017/12/28 20:07
I’ve recently jumped in to the sneaker game and as everyone in it knows the level of fakes is getting to be off the charts. You can’t just go and buy a sneaker on eBay or other outlets without being nervous about its authenticity. This site gives you the go around to take that worry off of you. The level of insane profit that can be generated in basically 24 hrs after a shoe releases opens the door for the best fakes . Some of the shoes are going for 1000x what they are retailing for so the fakes are just about perfect and are getting to be harder to spot . If I’m going to throw $500 on a shoe I definitely want what it’s supposed to be. I tried this site before I had ever heard a great deal about it and always been beyond happy with the results every time. I have never not got exactly what I was supposed to and for that this is my main go to and will continue to. I’m waiting for a pair off OFF-WHITE AM97 now and I know they will be perfect when they get to me without question.
Not impressed!!
by Jr5thFresnoCa on 2019/12/20 02:27
I made my first purchase through goat last week. Didn’t have any problems ordering or receiving my shoes but I do have some questions regarding authenticity. My shoes were sent from Hong Kong directly to me so when did they get verified to be legit? Also, if I would’ve known they were being sent from another country I would’ve avoided the whole transaction completely. Now, about the shoes, I ordered some all white Jordan’s which I have seen in person and the inner part of the shoes along with the tongue are more of a gray then white. Giving them more of a dingy look than anything. Like I said, I have already seen these shoes before and they are supposed to be completely bright white. I’m glad I didn’t make an expensive purchase to try these guys out but I don’t think I’ll be making another purchase through them until they make it available for you to know where your seller is located.
Sold Fakes
by Joelzjr on 2019/06/01 12:56
Do not trust this app, they sold me fakes and I contacted them and they kept saying they were real and wouldn’t even offer me a refund. I showed them pictures and they kept saying they were real AND not used. The last thing I got from them were definitely used. I bought 5 pairs f shoes in the last month and I let them know I was very good customer for them and the best they could say to me was that it was real and not used and that all sales were final. I want my money back, I have spent a lot on shoes within the last month and a full refund is the only way I will continue to be a customer. I also asked to speak to someone who was important and had more power than the people that respond to the emails and they wouldn’t connect me with someone. Literally last week I was saying how much I preferred Goat over StockX and this definitely makes me want to shop at StockX more and on top o that they have clothes that they sell and the best part is they have refunded me my money the full amount when I had a problem. As of now until my problem is resolved I highly recommend to NOT buy from Goat, instead go to StockX. I would love to change my review to help the picture of Goat but as of now do not shop here.
Too slow and too many fees
by Mansa.Mu on 2020/08/11 13:36
My overall experience was not terrible, however here’s what prompted me to write a bad review. Goat took over 1 week to authenticate My items after it arrived to their NJ location via UPS. Once items are authenticated, the “GOAT Credits” become available to you. That was the second part that was surprising and disappointing. So basically after you sell something on Goat for CASH, they keep the cash and issue you “GOAT Credits”. It’s basically store credit. You can use those credits to purchase other items off of Goat, or you can have the balance direct deposited into your account. Here is the part that really disappointed me. On top of GOAT charging over 9% to sell the items, they scam you out of an additional 2.9% in order to do an ACH transfer. So you basically have to surrender another three percent, to wait another 2-3 days, just to get your money. Many other apps charge that fee to immediately deposit funds, and issue ach transfers for free (it’s like the bank taking 3% from you depositing a check into your account... SCAMMMM). So overall, prepare to pay 12-18% of your overall proceeds to GOAT, leaving your profit margins on the floor, or 6 feet below depending on the item you sell.
Awful- beware
by fuming55 on 2020/02/18 04:53
Bf and I have been using goat for a while. Over the last year everything had gone downhill. Ranging from issues of shoes not coming on time and sellers cancelling after over a week on multiple occasions. Being aware of the no return policy on used shoes we have always been very wary of purchasing used shoes. Photos are studied heavily and they need to be good photos. Purchased a pair of used Yeezy Turtledoves the other week for a steeper price because they looked almost new, possibly worn once or twice. There was very little wear in these photos. The shoes were clean, the outsole had paint still on them. Suede panel was black. Shoes came in and they are NOTHING like the images. They were dirty, been clearly used since the photos were posted (with no note in the post), the suede was a light green. Been a constant back and forth between bf and customer service just to hear about the no-return policy and being able to sell the shoes on goat. Even if he sold them, we’d be out $500 at least because of how much they’re worth in this condition and the cut goat will get from it. Will no longer be purchasing from this company. Don’t believe all the positive reviews because when something happens they will not help.
Scammers!!!!! Thieves!!!
by StockX=💩 on 2020/10/05 06:39
I have been fighting with goat to give me my refund for over 6 months!!!! Goat sent a pair of Yeezy blue tints that were supposed to be dead stock but the soles were yellowed very badly so of course I sent them back because for one that’s not what I paid for and for two I paid $500. After two months of sending email after email and never getting any answers as to when I would receive my Goat credit I finally contacted my credit card company and filed a dispute. Three days later I have my goat credit. Convenient right?! But now they send me an email stating that my account will be disabled due to filling a dispute. So they gave me the goat credit just to not let me use it. It has now been over 6 months and I’m still fighting with them. I hope this company burns in hell and chokes to death on a hard 🍆on their way there. I’ve never been scammed like this from an actual company before. And I wondered how they were getting away with stuff like this? My suggestion is to just stay away from this place do you don’t get your hard earned money stolen from you and if they already have then contact your bank, credit card company, and the Better Business Bureau.
Rip off
by Lisaloo1234567 on 2019/10/25 06:41
I bought a pair of glow yeezy a and a pair of cloud yeezys. Both pairs did not fit. I paid for the “fast ship” I paid 290 for the cloud yeezys. When I returned them for the correct size they only gave me goat credit for 200 dollars. So I asked them where the other 90 went. Apparently that fast shipping you paid for to get them quicker is non refundable PLUS you have to pay for it again in order to exchange the shoe for the correct size. Complete rip off will never do buisness with GOAT ever again. So they took 200 from me just for shipping and I don’t even have a pair of shoes in my hand and I have 800 in GOAT credit from the shoes I have to pay another 200 in order to get the shoes on time. So 400 dollars JUST IN SHIPPING! Be careful spending the money on “instant ship” because if you get the shoe and it doesn’t fit and you want to exchange... you don’t get the money back. So when you exchange them you have to buy that “instant ship” all over again. But they don’t tell you that. I want all my money back. Oh and not to mention! Even when I paid for the instant ship it still took forever. Don’t reccommend buying from goat. Read the reviews for yourself. First and last time ever buying from GOAT the JOKE
Bruh
by op is not my dad on 2020/04/10 21:25
Bruh. Package was promised in 7-10 days. At the time I ordered the shoes there was no closures or delays due to Coronavirus. Their FAQ at the time of the order said they were open for business. I even triple checked after I ordered my shoes if they were open, and was told by Nia they were indeed open. The day after nia told me they were open, I received an email from GOAT saying my package was delayed. Annelyn, then told me that they were trying to find someone near me who could get me my shoes. It has now been 9 business days, and they just found a new seller, and it hasn’t even been sent to GOAT. Felt misled, and was very upset I paid this much in taxes and shipping just to have trash service. Never ordering from GOAT again. UPDATE: it’s now been 13 business days since my order. I have emailed 5 different people and all have given me the same generic response about delays. The hilarious thing is my friend, who is a seller on GOAT, shipped shows on the 30th of March, and they got to the buyer by the 8th of April. So obviously they are lying about delays. I tried to be courteous in the beginning, but I’m absolutely floored with my experience and the customer service at GOAT. STAY AWAY FROM GOAT IF YOU WISH TO BUY SHOES.
Great App, Unwanted Notifications
by Prasand J on 2019/05/31 16:21
I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.
Return and Refund Deficiency 🚮
by MCTaylor_IV on 2018/08/26 01:31
The biggest fault that GOAT has is the return policy. A seller has 72 hours to opt out of a deal where as a buyer only has 3 hours to cancel a bid. I understand the fluctuation in pricing but if you’ve already agreed to sell somebody a shoe at a certain price unless that shoe sells out a seller should not be able to back out of any deal. I ordered a pair of Vapormax Fly Knit Lasers and 4 days after my bid was accepted I received an email saying that the seller backed out. So I have yet to try and purchase them again. At the same time I also had a $345 bid on the Travis Scott Catcus Jack Retro 4’s that was accepted. Again with no notice at all was I told that the seller backed out of the deal yesterday. I am now reading everyone else’s reviews to find out they’re not being refunded money, they’re being sold fake shoes, there’s damage done to brand new shoes and the overall customer service is absolutely horrible. I am terribly afraid that I’m going to be sold a fake shoe, will have no way of being refunded my money and I will have no one to speak to about it. Whether everything works out or not after this purchase I WILL NEVER ORDER FROM GOAT AGAIN and the app will be deleted from my phone.
Worst service ever
by Jr.harold on 2019/06/29 19:49
I had listed my pair of yeezys on this app because I heard a lot of good things about it. So I list them and everything thing was going smoothly. Someone offered to buy them off of me and I accepted. I go and drop off the shoes at the goat drop off location instead of shipping them. The next day I get an email saying there was in issue with my shoe. They told me that the shoe was used and they had sent me pictures of the shoes. The shoes are literally deadstock. I’ve never worn the shoes while I had them. I only took them out the box to take pictures of them. So the buyer refused to buy them because they were “used” so I basically lost a sale. I had them consigned listing for a day and took it off and ordered them to ship it back to me. They charged me $10 just so they can ship it back to me. I ordered the shoes OVER A WEEK AGO and haven’t gotten a single email on an estimation on when I will be receiving my shoes. I contacted customer support about the issue and they said they would reply at the latest in the next 42 hours from when they replied to the email. I haven’t gotten ANYTHING at all. Worst service ever and I won’t EVER list another pair of shoes on this app
Waste of time AND money
by Dyneece on 2019/09/26 01:04
I purchased some shoes from GOAT. They sent me shoes with a yellow sole, when the sole should’ve been white. Evidently whoever shipped out the order didn’t care or didn’t inspect what they were shipping. This was my first order with this company and I paid it through AfterPay. I have contacted GOAT so many times about trying to send them back and I got no response. It literally took 20 days to get an authorization to send the shoes back. Then I was authorized to get the credit once they receive the shoes back. I did not want to Credit I wanted to be refunded because I paid in installments. But today are fine, but I have to use GOATS credit because they don’t do refunds. I will never, ever, ever, ever, ever, ever, ever order from this company again. They have bad business practices and ever Denteley they do not do quality-control. I will gladly spend my 100+ dollars somewhere else. Before ordering please read the fine print before you order because they are very sneaky and tricky. Our use after pay all the time and have never ever ever had a problem until I ordered from this company. Please be very cautious. Try eBay or somewhere like that. I hate GOAT!!
Overall Totally Classy
by TinaLacey on 2018/05/16 06:52
I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!
Bad customer service
by Corymp1 on 2019/07/11 13:02
I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.
Terrible Customer Service
by sophiag0108 on 2020/05/01 05:50
I gave GOAT 2 stars instead of 1 because I understand that the coronavirus is causing a lot of stress to businesses. I can also understand that there may be minor delays during this time. But my most recent GOAT order had a delay of over a month and then the order was cancelled. The worst part of this was the terrible customer service. I would email them and they would take weeks to respond. When the staff would finally respond, I would never get messages that were specific to my order, but very generic and unhelpful ones instead. Plus, my account had already been charged during this whole process, so I had paid for the shoes but was given no information on where they were. Since my order was cancelled by GOAT, I will now be getting a refund, but I wouldn’t be surprised if that takes a while to process. Long story short, I understand that businesses are going through difficult times right now, but this horrible ordeal with GOAT’s customer service is the reason that my recent order will be my first and last with GOAT.
GREAT PLACE TO SHOP!!!!!
by SunneG on 2020/07/27 19:47
My husband‘s birthday is fastly approaching and I had to do some last-minute shopping being that all the major shoe stores in the mall were out of stock for the shoes that I was looking for. luckily I was presented with the opportunity to shop on GOAT. At first I was a little apprehensive about buying shoes online but I went ahead and bought the shoes anyway. In less than a weeks time, I received the shoes via UPS. I was also able to get tracking along the way which was very helpful to ease my anxiety. When I opened the package the shoes were absolutely perfect. I love the way that they were wrapped the presentation alone was an all-star situation. I also loved the authenticity card that they place with the shoes and the sticker from GOAT was cool as well!!! It shows that they take pride in what they do and are serious about their brand. I would highly recommend this Company !!!!!
I love the app
by Dinkleberry!!😂 on 2020/08/16 05:34
I love this app! At first I was a little worried about being cheated, not getting the right shoes, or losing them along the way, but now, I love this app! I recently just bought a new pair of Adidas For a great price. I think they find the cheapest shoes on the internet and sell them, because the shoes I got were a third more expensive in stores than in the GOAT app. Overall my shoes came with amazing quality, my only complaint is the shipping time, which is 13-14 days. So whatever shoes you are thinking of buying, buy them two weeks earlier. Another great thing about this is app is the simple order form. When you buy the shoes it gives you all the details (except when they arrive). It’s like a pizza delivery app that gives you the step by step process of your shoes being shipped. Would highly recommend this app to anybody who is looking for shoes at a great price!
BEST PLACE TO BUY SHOES
by Darius 💯 on 2017/10/23 07:44
so i was looking for a good app to buy jordans and nike’s cause i like to collect those. i came across goat and i thought i would try it out. EVERYTHING WAS PERFECT. the prices weren’t high the process was easy and it’s really nice. i bought multiple shoes from goat like sport blue 6, black toe 14, royalty 4, white yin yang 1 and a lot more. i trust goat more than any other shoe website and it’s a lot better cause the prices were below retail and the app is really easy to work. i bought french blue 12 size 11 for $175 and usually now they go for around $270+. i would HIGHLY recommend this app to anyone who collects shoes or is just looking for a pair. and the best part is when you buy a shoe the app tells you what’s going on. first the seller confirms and boxes the shoe, then ships to goat, goat then verifies the shoe(if it’s fake you get a FULL refund), then they ship it to you and you get your shoes. best shoe app!!!
Never Buying From This Company Again😤
by Chinahm on 2018/08/21 08:00
Although some people may have had luck from purchasing shoes from this site, I did not. I ordered the Nike Air Max Plus in Metallic Gold for $185 after shipping, which I couldn’t find anywhere in stores where I live so that’s why I bought from this resell site which I normally never do. 2 days later I got a tracking update saying “a shipping label was created for your item on July 26th” , it’s now August 21st and I still haven’t received my shoes or gotten any other tracking updates besides that one. I also contacted them 3 times with no response, so finally I got in touch with USPS to figure out if it was something on their part. They confirmed that the shipping label was created but that the package was never even handed over, and told me to contact them again and see about getting my money back; but of course no response again. So basically they scammed me and took my money and I ended up having to contact my bank and do an investigation on the transaction to try to get my money back which I’m still waiting for. This may not stop you from purchasing from them but I would just be careful.
Goat Scam :
by rico 12222 on 2019/04/21 21:28
I was successful on 1 of 5 attempts to make a transaction on Goat . They immediately charge my credit card but the seller is in no rush to send the shoes . Waiting for a better offer ? Also has them on another site ? Not sure . All I know is I didn’t get the sneakers I was charged excessively for and after waiting up to 3 weeks was told the seller decided not to send the shoes . How about this novel concept, make the seller put a credit card on file and charge him if he reneges ? The goat scam is great for goat ! Risk nothing and extract a large profit for having an expert 😁 funny , authentic a pair of overpriced sneakers . Good luck ! The clock is ticking on goat 🐐 6 months they’re out of business. I may open my own place and call it float ! Because that’s what they do with your Money . David DeLisi. Had to put 4 stars or they wouldn’t accept my review !
Terrible.
by uhhuhyouknowwhoitis on 2019/05/11 00:34
They send shoes that are damaged but listed as new first of all. I bought some shoes that were at goats facility that had went through “inspection” but when I got them the left shoes was completely defective. It was like the left shoe was a display model. That was the first red flag. If the shoes aren’t instant ship, you better have some time on your hands. It will either take weeks to ship or something will fail along the way. You buy a shoe and wait 3 days for confirmation from the seller and they go ghost. I waited a week after I bought a pair of shoes that were used and in the description it said “NO BOX”, That didn’t bother me I just wanted to the shoes to fill my collection. When the shoe arrived at goat for “inspection” they said it didn’t have an OG box so they wanted to ensure me I got the best deal. So they said they’d find a compatible match, they couldn’t because it was the only one left so they said oh well good luck looking. That screwed the seller over and the buyer(me) over. It was a terrible customer service move on GOATS behalf, you made me miss out on a shoe I really wanted. Probably will never shop again.
Worst Customer Service!!
by CJ0788 on 2019/09/19 01:58
I bought a few pairs of Air Jordan 1’s and placed them in Goat storage to resell them later at a higher price, and to also skip the whole shipping my shoes out to them for verification. To anyone thinking of placing their shoes in Goat storage, Do Not!!! My first two pairs sold without any issues, although I feel like Goat uses our stored shoes for their “instant ship” option and keeps the difference because there is no option to list your shoes at a higher price for having your shoes stored with them and you are always competing with other sellers who are shipping their shoes in for verification. Very smart on Goats ends! My last shoe that I had stored with them sold and it has been on hold for 72 hours now! They haven’t released my money or relisted my shoes for sale, this is ridiculous! Considering that I have my shoes consigned with them. I emailed their customer support and they haven’t been able to give me a straight up response about why they are holding my sale. If it is an issue with the buyer, that should be resolved between Goat and the buyer not me. Their customer service is the worst!
BEWARE If you like being treated as a valued customer…this app is NOT for you!!!
by espiinla on 2020/05/07 07:10
I’ve been a seller and an occasional buyer on GOAT for about a year. They consistently have some of the worst customer service. There’s no phone support, so you’re always depending on them replying to your email inquiry. They take forever to respond (pre and post Covid). When I finally do get a response, the reps have no problem solving skills or ability to resolve any issues brought to their attention. Sometimes I wonder whether or not they even read what is written as their responses have nothing to do with the email I sent. I have tried really hard to stay with them because I’ve been able to sell sneakers with them quite easily … but the minute I need to make contact for help it’s a disaster. I finally had to pull all my sneakers I was selling and am looking for another option. You would think that paying such expensive fees, sellers and buyer would be provided with quality service, this is not the case with them. They do not value their sellers or buyer. Would love recommendations of other apps?!?
What has happened??
by Derek1495 on 2019/02/07 08:20
I used to LOVE this company. It was better than the competition in many ways. Over the recent months there’s been a severe decrease in the quality and care of the people working. I’ve been shipped incorrect things. I’ve been told my shoes were missing things when they were not. Goat has even apologized and purchased the sneakers the first said were missing things. My biggest complaint here is how obvious it is that the people working for you have not even the slightest knowledge of sneakers. Especially those who are handling the tickets and online customer service. I used to love you guys. No your just headache after headache. You never notified us that we’d be charged tax. And then you ever so cautiously just add it to the bill. You don’t even show that it’s been added on the screen we have to physically scroll down to see that the total has changed. Step your game up. You used to treat us like family. Now we’re just customers. For anyone who made this far I have well over a 200 seller score. I use the app a lot. It’s sad that it’s changing the way it is.
Scam
by E.le1 on 2018/05/08 18:40
I bought a pair of Jordan 12 taxi's off of this app and they were fake. I'm not a hater or anything but I've trusted goat for years and have been buying shoes from this app constantly. But when they let one fake get through and I didn't even check for it to be authentic because goat has never sold me fakes before so I didn't really think too much about thinking they're fakes. It even came with an authentic verification from one of their employees and it was even hand signed. But now when I ask customer service for help they say they'll respond in 48 bunnies hits but it's been weeks and looks like I'm not getting my money back for fakes they sell. It's complete bs. Never buying from goat again. StockX from now on or flightclub. Every time I email the customer support about something else they will email back in about half an hour but every time I ask help for the fake Jordan 12 taxis I got from them. I never get an email back. I've emailed them about it the fakes and then they don't respond but when I ask for something else they respond quick. It's weird, I wonder why they do this.
If your going to buy online use stockx
by Oiyr on 2020/04/29 19:34
Let me tell how bad the customer service is first of all. I have sent out multiple emails over a period of 2 weeks today is April 29th 2020 I still have not heard from them regarding an order I placed in March they are using the covid 19 as an excuse, so when you email support they send out an auto reply for a statement of covid 19 so no matter the subject line you put you will get the covid 19 auto reply nothing else that would answer your questions, because if they are the direct competitor to stockX they would be on they A game just like stockX is doing during these unprecedented times I will never use goat again in my life for the simple fact that customer service is straight trash and I have used stockX plenty of times before so I will continue to use stockX even with their new fees because I know I will get great customer service when I need it. So to anyone who wants to use goat be my guest I can’t tell you not to use just giving you my 2 cents but apparently others are having the same issues so let that sink in
Do not shop with GOAT
by willyjc543 on 2018/05/14 20:55
I ordered a pair of shoes just over two weeks ago, Jordan Tinker 3’s, and they were “delivered to goat” within days. And that’s where they have remained for two weeks. I contacted customer service to ask what the hold up was and they proceeded to tell me that somebody in the shipping department would reach out to me within 48 hours. Whatever right? I just figured I’d wait it out and see what the fuss is about. Well 4 days passed and I hadn’t heard anything back (I’m not sure what kind of time schedule these folks run on but it’s not accurate) and I was slightly flustered so I may have said a few “French” words in my little message to them. They got back to me within 13 hours and told me to watch my language and that somebody would reach out to me in 48 hours, that there was a “craftsmanship defect” in my order. They give you no information and there’s no physical phone number to call. I’m sure I will wait at least a month if not more on my shoes (that’s IF I ever get them) take your business elsewhere. This app is a joke. No clue how these people run a business.
“No return policy” allows sellers to sell inaccurately described shoes at buyers expense.
by richeyrich26 on 2019/07/18 22:05
I have had several issues with this “company” and how they “verify” shoes, but because I can find shoes on this app cheaper than I can on stockx, I still utilize it. My biggest issue and their biggest flaw is GOAT does not hold the seller accountable for inaccurately described shoes. Bought a pair of used shoes which, based on the pictures, merited a higher than usual price tag. However when I received the shoes, there is a very visible scuff which has lifted the leather and taken the dye off, over an inch long. This flaw was not shown or mentioned in the sellers description. Sent email to GOAT. They come back nearly 4 days later and tell me tough cookies because their “verifiers” verified the shoes meet the sellers description and passed.. I said no, no to that because I actually take screen shots of every post of used shoes I buy as backup to any claims such as this. But none the less because of that and their “no return” clause, I am stuck with a pair of damaged shoes.. be aware, they do not hold bad sellers accountable.
Best sneaker app
by 7jjj on 2019/12/06 18:52
This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing
horrible customer support
by Zuber23 on 2020/06/25 16:17
It’s hard to not call these guys con artist. They will pick apart all kinds of problems with shoes you send them so that you are forced to offer discounts or pay for return shipping. Don’t fall for the idea that their shoes are a little less expensive, they will tax you in every way they can in every angle and drive that price up by the time the transaction is completed. Buy a pair at a good price good chance they’re going to say they are fake with no verification. Makes it hard to believe they’re not doing it in their own self interest to drive up prices. Definitely not on the side of you the small guy buying a pair of shoes or two. They’re going to tear you in every direction possible and try to tell you your shoes aren’t good enough. Multiple times they have sent me horribly damaged boxes when they were advertised as good condition while telling me brand new shoes I had bought and never even tried on were used and forced discounts. Find a different company as this one has gotten really bad over the past year
Bad
by bangsat84 on 2017/12/21 04:11
I buy Nike uptempo wheat from their app brand new it took me 1 week because of goat need to verify its authentic or not When I got the shoe I check the shoe I found a scratch in the back of left shoe and there a lot of glue around middle sole on both shoe it’s take them 3 days just to reply my email and the email they send me told me that they read my email and gonna email me back in 48 hr business day ok after wait 2 day they told me they gonna give me full refund in goat credit but it’s almost 2 week and at my first time buying from them already like this so I tell them that I already tired with this and I want my money back to my bank account and they say their policy they cannot return to my bank account because it’s already past 3 hr since the seller confirm they take the order well I buy brand new shoe I expect it’s perfect if not glue everywhere anywhere u go if u say brand new but have defect u should say it or write it in the app so the potential buyer can decide they want to buy it or not not like this U guys better think twice if u gonna buy it from them
Please Beware - Don’t Deserve 1 Star
by style renaissance on 2020/10/26 16:47
Beware .. The worst by far. I’m a seller and my most recent transaction with them was a complete disaster. First of all, it takes a week to get there, no problem. Then it’s stated that their authentication process is done by specialists. Which is a lie. Any fashion curator would know that Off White sneakers comes in only whole sizes. So, after waiting a few days I was told that they cancelled the order stating that I sent the wrong size shoe. I listed a (44) which is equivalent to a US (11) and I was told that I sent a 10.5 .. Really! You waited this long to tell me that. Insane! The customer service is pathetic. I reached out to them several times to see how they were going to clear up the matter and they stopped returning my messages and also told me that I had to pay for the return shipment. Really! Even though this was an error on your part. STAY AWAY and sell your items on another site. Great app functionality but everything else is poor from the customer service to the reliability guarantee. DISASTER - DISAPPOINTING - STAY AWAY
GOAT APP
by #hashtag go hard on 2020/05/07 04:24
This app really is the GOAT. They are a little different than other online “stores” i buy shoes from but this app is legit and great. I DID have to wait a little longer because they make the sellers ship them to GOAT first so they can “authenticate” the shoes and make sure the seller didnt lie about anything and then from there, they ship you the shoes but I didnt wait forever. Their emails were a little spaced out, as in I didnt hear from GOAT for a week or so when they originally receieved the shoes but i was PATIENT and i waited and then boom, a week or so later, they sent me an email saying the shoes were on the way. This app has TONS of shoes and pretty comparable prices. I will be shopping here again, and like i said you will have to be patient when ordering shoes from them but they sold me on this app, 10/10
Bad customer service
by Wonn214 on 2018/08/28 15:05
Ordered a pair of shoes , never received them . It’s been a month later & no one is writing me back . If you order shoes from these people you might not get them . Terrible . Written them Dozens of times every other day & still no response . Paid with my credits from selling shoes so I can’t file a complaint with my bank . So they basically robbed me . Who knows if I will ever get me $700 or my shoes . Also there will be random shoes purchased on your purchased history & when you ask about them they can’t give you any information . Chances of your important cc information being compromised & all they say is we will refund your original payment within 2-3 business days . I sell on this platform all the time & never thought it would come to this
Good app bad staff
by EB.1027 on 2020/04/10 21:03
I’ve been using Goat for around 3.5 years now and have mixed emotions. When I started using Goat it was my favorite place to sell and buy shoes, however it’s just been on a constant downfall. Over this time I’ve found a few things in particular that have irritated me. First off the developers update the format of the app almost ever 2 months to be more “modern”. While this may sound like a good thing it isn’t because every two months you have to re learn how to use the app. Second off the app has become extremely unintuitive. With all these design changes not only is the app harsh on the eye but it is also a totally mess and way too annoying to figure out and operate. Another thing that hurts this app is most of the competing platforms are much better, and while those platforms are improving Goat is too focused on how modern they can make their app, and drawing in new users and good reviews by offering ‘giveaways’. If Goat doesn’t figure out how to get back to their roots I wouldn’t be surprised if they end up out of business.
Costumer Service Improvements
by Kd🧚🏽‍♂️ on 2020/08/05 19:07
I have bought multiple items from this company with no issue. I was recently trying to make a purchase and I kept receiving an error message. I called my bank and they assured me my information was correct and they could see that there was a 1 dollar charge. So I proceed to try again. To no avail, I went to look for a number to speak to customer service but there was not one. The only form of communication with this company is via email. I sent the email explaining the issue with a picture of the error message. This message was sent on the 24th of July. Today is now August 5 and I have messaged multiple times on the thread along with submitting a second request( which they recommend you not do, due to slowing down the response time Due to Covid) on the 30th of July. Both requests have yet to be resolved nor have I received and update. This is very unfortunate because I love this company, but costumer service has to be a bigger priority.
Scammed...
by Apixia on 2019/08/15 17:39
I ordered a pair of new size Men’s 7 ultra boosts from Goat. I’ve used goat for shoes in the past and always had great experiences, but not this time. I received not only a size 4 (wrong size), but one was also clearly used while the other shoe, brand new. Something so obvious to the naked eye, clearly no one actually checked the shoes. This was very disappointing. I reached out to GOAT customer service... Three days went by with no response. So I obviously sent in a return. They then charged me an extra $15 for return shipping on top of the $10 shipping to get the item to me. So I end up losing $25 because of a mistake this company promises won’t happen. When I received my money for the return, it was given to me in GOAT credit and I was not able to transfer the money back into my account. So I ended up losing about $200 because of a company that couldn’t do what they promised their buyers they would do. Still haven’t received an email back from them and am very upset that I am not out this money. Will never do business with them again.
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App name
GOAT – Sneakers & Apparel
Description
GOAT is the global platform for the greatest products from the past, present and future. Shop sneakers, apparel and accessories from the world’s leading designers and discover exclusive drops, new releases and iconic archival styles. Now shipping to over 170 countries. SHOP GLOBAL BRANDS Explore over a million listings from streetwear and designer brands including Nike, Air Jordan, adidas, Yeezy, Off-White, Comme des Garçons, Supreme, Gucci and more. SAVE WANTS, PLACE OFFERS Find the right product at the right price. Manage your most-wanted styles, get alerts and place offers. GET INSPIRED Shop street style looks, try on sneakers in AR and read GREATEST, our magazine featuring stories of emerging artists and industry veterans who pave the way in fashion, art, music, design, entrepreneurship and beyond. REST ASSURED All sellers, retailers and boutiques are vetted, and all products are verified by hand to ensure they are authentic and as described.
Real glitchy app
by rinz54 on 2021/01/18 18:16
Not very user friendly. In the sense of printing labels. Only option is to do it thru your email Then If the email doesn’t come thru only way to obtain it again is to email their customer service. That’s a horrible way to operate make the label available. Shame.
Too Long
by ForeverBank829 on 2021/01/18 15:59
Yeah it’s cool and all that I get to sell my shoes on an app that a lot of people are going to see my item. But it took a week for them to get authentication, and then when the money finally was able to cash out you took another 5 dollars just to do that and it’s gonna take another 2-3 days. Terrible design. Never using again.
Worst service ever!
by Goonstick on 2021/01/18 15:50
I ordered some shoes that were black and white and they say they verify before sending but when I got my shoes, I received some black and gold ones, like how does this happen it's ridiculous and so I return them right away, it's been more than seven days and have gotten no refund, just says my return is pending so I don't recommend at all, don't waste your time and money, you'll be disappointed.
Yeezy 350 V2 carbons
by Kam(official) on 2021/01/17 15:46
These shoes are amazing, I am more than happy with goat and these shoes, it took maybe two weeks for the shoes to come but I was very very happy with what I got.
Best app out there
by TCAB760 on 2021/01/17 03:33
I’m so impressed with this platform. Cashed out in 2 days. Thank you goat for being better than the others .
Best shoe app
by Joel Jameson on 2021/01/17 01:44
I LOVE THIS SITE!! I have large feet and have never been able to afford new top notch shoes but GOAT makes it so easy to find my shoe in my price range. Definitely coming on this site for more!
Too easy
by Outlaw SATX on 2021/01/16 23:42
Sold 5. Simple process. I will continue to go to GOAT when needed.
Item not as Described
by ! Matt567! on 2021/01/16 22:03
Ordered a pair of White Run Ultra ‘Triple White’ off goat lister as NEW but without the box. Only to receive my pair and noticed they’re used. This frustrates me because for one they were listed as new and how does an authenticator pass these as NEW?!! Before I ordered I did research about ordering shoes without a box and some reviews seemed positive, but not mine. I want a full refund and, but they’re only paying me for the shoe, and not the shipping. The shipping was $12 and that’s good money. They’re also only paying through credit! Like I want to order off this app again and happen again!! I’ve emailed them twice and haven’t got any response yet. I’m hoping they’re able to resolve this problem and direct deposit to my bank and not just hand me credit. If any GOAT employee happens to look at these reviews , please look over the recent pair of purchased, ‘Triple White’ Ultra Run Huraches sized 10.5, they came “New” but without the box. Hopefully all is resolved soon.
Support
by Htdygjjjn on 2021/01/16 21:59
Goat support does not get back to you at all,
Ripped off and bad customer service
by JYP7778 on 2021/01/16 21:47
Shoes are overpriced and customer service is awful. Ordered shoes as a gift, realized the wrong size was ordered so I requested a return which they approved and sent me required info to return. I received an email a day after shipping saying they wouldn’t refund me because the shoes were tried on and said they attached photos of the shoes which they didn’t. They offered to sell the shoes on consignment or pay for shipping to have them returned to me. No answers to my messages and now have to wait for the shoes to be returned.
Great app for Sneaker heads.
by Buster$ on 2021/01/16 19:37
Have enjoyed shopping this app wish I had known about it 20 years ago n the amount of money I could’ve saved.
Easy to use platform
by Googleflip6969 on 2021/01/16 18:52
There’s lots of features that make it easy to use this app and find the shoes you’re looking for
DON’T WASTE YOUR TIME! USE STOCKX
by Miguelbraun10 on 2021/01/16 02:09
I recently tried buying a pair of sneakers and ended up waiting 2 weeks just to find out they had cancelled my order. And they’re whole shipping process is way longer than what I had to go through with stock x. Plus, stock x has pretty entertaining commercials which is a plus 😀
This app scammed me!!! sent me 2 different sized shoes! Then told me to deal with it
by Nathan W. Walker on 2021/01/15 23:03
Ordered a pair of fragment 3s for $600 and when I go to look at them they are 2 different sizes. Spent $600 and they wont even fix the issue nor offer a solution. How do they pride them selves on being secure and 100% authentic and they can’t even make sure the pair of shoes you order are the same size. they told me sense I didn’t see it in 3 days there is nothing they can do! How am I supposed to notice that in 3 days! I’ve never been sold a pair of shoes that were 2 different sizes! Most unprofessional shoe app there is! Never use them
Clean shoe app
by jackxsupreme on 2021/01/15 19:35
Goat has a clean layout for browsing shoes and prices. I’ve bought and sold a pair of shoes on goat and was very happy with how fast my money and shoes came in.
Taxing
by Maieto on 2021/01/15 16:32
I don’t understand y I got taxed through PayPal when goat already taxed me. I lost a lot of money.
APP NEEDS WORK
by UDONAS on 2021/01/15 07:12
I literally cannot make purchases on the app it continuously gives me a “oops” error every time.
Greedy
by LarisS.3 on 2021/01/15 06:30
They have more fees than a lawyerMan
Shoe specialists needs eye appointment
by The Miranda Rule on 2021/01/15 04:05
👎
definitely not the goat
by casualarizonaenjoyer on 2021/01/15 02:27
ordered yeezys, 2 pairs of air max 720s, some nike blazers, and jordan aerospace, yeezys came, blazers and jordans apparently are on the way and waiting verification by your team, the air maxes were both cancelled by your sellers and I haven’t recieved a refund, it’s been over a week...
Cash Out
by Elcee3 on 2021/01/15 02:20
The overall selling process was seamless, however it’s a bit confusing as to why there was a percentage taken out to cash out credits in addition to the seller fee. Other than that, it was a quick process!
Great app
by Piled on 2021/01/15 00:30
Overall great app and is very fast shipping.
Goat
by hhhhgghhgghh on 2021/01/14 21:04
Great app
Terrible
by Vigoruler on 2021/01/14 19:48
Incompetent. Use StockX or even Ebay for a better experience.
First Sale
by DTC5429 on 2021/01/14 16:01
Great experience
Vapor max
by mesha shoes on 2021/01/14 14:52
I love the price of the shoes but the wait is what I don’t like but I do understand they are being ship from one country to the next. Thank you!
Bad customer service havent got my refund yet
by Free photomath plus on 2021/01/13 23:55
I ordered a pair of yeezy 350 desert sages v2’s and everything was going great, it passed verification and all until it stayed for like 9 days for shipping to me and i saw i had no tracking number so i checked my emails and theres were no tracking number emails from goat or an email from goat asking me to put my shipping location they ended up canceling it and i haven’t got my refund yet so developer i want my REGUND RIGHT NOW!!
Different shoe sizes
by 40Paper on 2021/01/13 22:44
I was told that this was a reliable shoe company so I ordered a pair of NMDs. They came a day before they were supposed to but when I opened them up I got 2 DIFFERENT sizes of shoes. Looking back I should’ve looked at the app reviews before buying a pair, but I will not be buying again. Update: they took the shoes back and gave me a full refund PLUS a extra $25 for my trouble. I thought it was a scam but I guess it was actually just a mistake.
Just tried to order off stadium goods, Air Force ones for 145😩gtf.
by Brikkbaby93rd on 2021/01/13 20:53
Just tried to order off stadium goods, Air Force ones for 145😩gtf.
5 Star Quality/Service
by petuniacee on 2021/01/13 17:22
Easy UI. Quality products. Fast service. Could not have asked for a better experience. Will be using GOAT for all my needs!
Shoe Head
by Deezy2234 on 2021/01/13 14:50
Best price I’ve seen in a while for sneakers
Don’t support this company
by dhfjuenjd on 2021/01/13 04:22
They don’t care about the customers,terrible customer service,they never want take responsibility when there in the wrong and charge shipping cost when the shoe they spent had errors!
We gotta pay fee to cash out!!!
by Balux2004 on 2021/01/12 23:48
Oh common! We need to pay fee to cash out??? We pay you the 9.5% + $5 already, man!
Good App
by Desil114 on 2021/01/12 23:16
Good app but high fees
no connection
by xmudcorex on 2021/01/12 20:34
i have re-downloaded the app several times and continues to tell me i have no connection whether im on wifi or regular cell
Goat WILL ROB U IF YOUR A SELLER
by GoatWillstealYourMoney on 2021/01/12 20:22
End
Stop taxing sellers!!!!
by JustinCabrera on 2021/01/12 18:10
Stop taxing the seller
My go to whenever I’m in the mood to buy new kicks
by R.N.F_97 on 2021/01/12 18:03
Downloaded this back in 2018 and it is now my go to app for shoes. The only thing I wish this app had was a cart so I can buy multiple shoes at once. Maybe one day
To many fees to sell kicks
by Krocdirt on 2021/01/12 16:08
To many hidden fees. Even a fee to transfer your own money after you sell an item. On top of the associated fees for selling.
Best offer
by la Cabrona805 on 2021/01/12 08:06
It would be nice if you take away best offer option and just have the option to purchase your shoes you really want!
TERRIBLE PLACE TO BUY SNEAKERS
by seifer252005 on 2021/01/11 21:55
Customer service is the worst, takes days to get a reply and they cancel orders without explanation
Goat
by hhjhsjj on 2021/01/11 19:01
When selling sneakers they take a fee for putting it on their website and take out shipping cost but on top of that they take money when you cash out to a bank account!!! Was not told about the cash out fee until it was time to cash out. Don’t recommend selling on here. I would rather recommend stock x they do not have a cash out fee.
Cc
by kh.lach on 2021/01/11 17:39
The worst app ever I don’t recommend this app to no body
Two different shoe sizes
by ovoemily on 2021/01/11 16:54
I ordered off of goat and got the shoes within a week. I am glad to see that everything is right except the shoe sizes but the wrong one is only a half size up so i’m not gonna send them back. I just wish i had the gotten the right sizes the first time since you know, they’re supposed to be verified. GOAT needs to work on verifying much more efficiently obviously!
terrible
by goatappK on 2021/01/11 16:48
first they make you wait 6 days for authentication then another 4-5 days for your money... terrible
Nice sneakers
by georgenevera on 2021/01/11 05:43
Perfect
Great customer service and experience
by Mookeypoo on 2021/01/10 21:31
Always great selection with competitive pricing, fast shipping and quick customer support response.
Fake shoes
by x_aleid on 2021/01/10 03:32
Ordered Retro 4 fire red and shoes came in burgundy and shoes are fake spend a lot of them, so sad very disappointed this web site is fraud. Do not ORDER HERE they don’t even give you the full refund!!!
Best shoes in the game
by Jimbob Davis IIi on 2021/01/10 03:14
Every pair of shoes I have ordered have come in verified and fresh they cannot miss with the kicks and the price drops re the best way to stay updated for the kicks you want.
Great app
by fhs cigejd crndjdjfnf on 2021/01/10 00:02
Love the app
goat used shoes
by alexgwuapo on 2021/01/09 21:26
if u feel like buying shoes on goat I suggest to not i already had ordered 2 pairs and both of them got cancelled or seller jus did not ship in time.
Good Impression of GOAT
by Sneaker Private I on 2021/01/09 20:16
I definitely enjoy the app, I’ve bought plenty of shoes I wanted off the app. Is it possible to get faster delivery than the standard shipping? I would suggest specifying if the last sale was in the size I put an offer for. It leaves me wondering why didn’t I get the shoe if my offer was higher than the last sale I seen listed under that shoe. Also it would be cool if the sellers could do a range of which they would sell rather than just a specific price (example: $450-$500), would save a lot of time for people setting offers that wouldn’t intrigue the seller. Other than that, I truly enjoy the app and would suggest to many of my friends to use.
Goat
by Husky146 on 2021/01/09 19:20
The goat app is the best app to sell shoes in no cap just customer service kinda dog crap
As a seller
by stockxbetter on 2021/01/09 15:55
They look for any excuse monthly to hold an item back to a void pay or get back the shipping fee
Cashing out
by aboog1enohoodie on 2021/01/09 12:56
Why they taking a cash percentage when they already take out a percentage once you sell the shoes???
App Crashes Upon Opening
by IReviewAThing on 2021/01/09 11:13
The last few days the app will not open no matter how many times I try to. Please fix this issue.
😎
by kyle112112 on 2021/01/09 06:19
Love the site
GOAT
by MambaShoes on 2021/01/09 05:32
It’s pretty okay.
Do not buy from this company
by I give up on birds today on 2021/01/09 02:53
I made the mistake buying from this company. Take my advice and use stock x instead. Goat has the worst customer service and will not refund your money if seller doesn’t send shoes to you. They will try to find another pair and you will have to wait twice as long. Just horrible. Shoukk on d be named Garbage instead of goat.
🐐
by Fiji Lyfe 😶 on 2021/01/09 00:59
G.O.A.T.
Disappointed
by BESG APP on 2021/01/08 23:22
I had ordered 2 pair of Jordan 1s and they both got cancelled and I won’t order there again because of how they had cancelled my order twice
要求退货!!!
by tuihuo on 2021/01/08 21:33
我买的九号的鞋给我发的五号半的鞋。办理退货到现在没有给我解决。太可恶了!
TERRIBLE CUSTOMER SERVICE
by Chavesitos on 2021/01/08 18:27
I have bought shoes from this app many times and trust me, if you guys value your time when it comes to buying shoes and having them verified! DO NOT TRUST THIS APP and just go with stock X or even eBay now.
Garbage customer service
by J00na1d on 2021/01/08 16:48
This app is great for trying to purchase highly coveted items. However the app is extremely buggy, and the customer service is beyond terrible. The customer service does not have a phone number and is only accessible through email in which they will take their time responding to you, this can take more than a week to begin your service ticket. There’s many issues and there is barely any help. Please do not risk hundreds of dollars on this app... it is garbage.
Wont pay me or send my stuff back after I payed for shipping
by gsxrsteve33 on 2021/01/08 14:54
This is not the first time I’ve heard of this but I didn’t think it was true so I have a pair of shoes that were sold for $320 and they will not send the money to my Paypal or respond to any of my emails about the shoes and then there is another pair of Nikes that I got directly from Nike only time they were taken out of the box where to take photos and they say they are notAuthentic and give me the option to have them sent back and I filled out my invoice and paid them the nine dollars through PayPal over three weeks ago and still have not received my items back I would not trust us so I don’t understand how has such a high review reading
Terrible place to resell
by Jerryv1079 on 2021/01/08 05:30
Don’t recommend anyone to resell here because you lose most of your profit
“goat” sold me fakes.
by kb ☄️🌎 on 2021/01/08 04:58
this app has always had high praise for catching fakes. unfortunately, this app had sold me a fake pair of beluga 1.0’s. they did not pass check check, which had been ran through multiple times, and, when i sold the sneaker back on goat, i was told that they could not take it, due to being “replicas.” i have bought and sold on goat for a while, and this is extremely disappointing, frustrating, and upsetting, as i am down that expensive amount paid for a pair of sneakers. GOAT IS NOT CONSISTENT AND TRUSTWORTHY. THEY SENT ME FAKES. DO NOT USE THIS APP UNLESS YOU WANT TO BE SCAMMED!!
Goat is legit
by John Gobunny on 2021/01/07 22:35
My experience with Goat and the Goat app have been nothing but positive.
Goat
by JKong05 on 2021/01/07 21:16
My brother put me on this app since 2016 when I was like 12, I never switched up after that I only used this app and always will. This app is great and I also bought some sneakers from here and they were steals, this app also lets you but used shoes so that’s a plus. The verification is legit thanks Goat for being lit and please stay like that because I never switched up on you.
Problem with reviewing used shoes
by kike.0218 on 2021/01/07 21:14
I check 2 or 3 shoes pictures and then the app kicks me out, i don’t know if it is a problem in software or what
🐐🐐🐐
by harvmony on 2021/01/07 18:43
Love this app.
Urgent
by Prince Charm Charm on 2021/01/07 17:24
App keeps crashing please fix I need to order some new dunks
14% in fees
by Humptyman on 2021/01/07 17:02
Love the app but beware it’s 14% in fees when it’s all said and done. StockX is 12%.
Goat
by 123x Hn k on 2021/01/07 16:13
They never sent my refund
They take all your money in fees
by AtwotheG on 2021/01/07 15:17
They will charge you whatever profit you might make in fees. Even to cash out the money in sales they charge you 9 %. They charge 8.5-9% when you sell and also some other free of payment procurement. Just sad how much money they make off just looking at your shoes to tell you that they think they are real! If your profit is a 100 dollars goat will take 60% in fees.
BEWARE - Do not use this app!
by Asdfjbnsnjsnx on 2021/01/07 04:44
Goat is known to scam users on their shoes. Once you make a sale, they will either claim you sent a empty box, or swap the real sneaker with a fake and send it back and charge you for it. They probably have more ways to scam than this but these are the most popular way. Their customer service is slow and repetitive. They do not want to solve the issue. Their goal is to keep saying the same line hoping that your thousand dollar sneakers would not be worth the effort. PLEASE USE STOCKX OR ANY OTHER CONSIGNMENT WEBSITE. StockX has no issues so far after selling for years and hundreds of sales. Highly recommended. Just do not use Goat! One scam is one too many.
Horrible way of getting my money.
by Musicentlive on 2021/01/07 03:30
It’s bad enough I have to pay a high fee to sell but to get my money I have lose another 2.9% when you could easily just send the bank account for free. Even if it takes a few days. There should be another option for those that can wait a few days and not pressed to have their money immediately. This makes me not want to sell on this platform.
Trust worthy and easy to use
by wargen00 on 2021/01/07 00:18
I have sold two shoes on goat and the process was simple. This is my first time using my credits and buying a shoes from goat app. It was so simple and peace of mind knowing I will be getting a legit pair of shoes! Thank you goat app! Happy customer here in hawaii
Cash out
by Clicc-Clacc-52 on 2021/01/06 21:13
If you charged me for my shoe. Why also take out on the Cash Out?
Thank you
by chris south philly on 2021/01/06 18:11
Fast efficient and accurate
Dissatisfied
by XXmattXX. on 2021/01/06 17:37
They charge you a fee to sell and another fee once your shoes are verified.
Best App to buy and sell sneakers
by LoftyLu on 2021/01/06 16:03
All sneakers on there are authenticated by experts. This is my go to app to buy and sell sneakers.
Terrible
by Drift Extinct on 2021/01/06 14:54
I can’t even start to begin with the communication between the employee and the costumer, I sent off my shoes to be sold and after I already sent them of the app says my order got canceled, FOR A MONTH AND A HALF NOW, my shoes that I OWN, have been in their facility and they are doing nothing for me to ship them back to me!! I’ve emailed as much as I could, this is terrible, they basically stole from me
Fees
by Dmanster on 2021/01/06 08:45
Fees fees and more fees. When I saw that I was going to be charged a 2.5% fee to cash out to PayPal that was it for me.
rate
by jffkdbs on 2021/01/06 03:14
everything good except from pay pal fees
ugh
by D34DH34DR3D on 2021/01/05 23:27
After your latest update my iPhone 7 won’t open the app at all in any way :(
Review
by chub252 on 2021/01/05 21:50
I use to like when you could view all the used shoes still a great app though 🔥
Decent platform but to many fees
by Nickname deeznutts on 2021/01/05 15:00
Goat provides a good buying and selling platform but there are to many fees compared to other sites. eBay is now offering ZERO selling fees for shoes over $100.
Top grade shoes
by Bcmjg on 2021/01/05 00:50
Top Too
“Forbidden captcha”
by djdeeaye on 2021/01/04 08:32
Won’t allow me to login. Please fix asap
Review
by daydashawn on 2021/01/04 01:24
All my shoe needs
Goat never failed me
by H1POW€R on 2021/01/03 20:40
I’ve been using this app since Eminem did a collaboration. I’ve bought my grails on here and I can always trust that they are authentic. Also saved me from purchasing defective shoes.
App won’t open after I purchased my item
by asjakayla on 2021/01/03 20:09
The app keeps closing everytime I try to go check on my order it won’t open at all. You have to delete and reinstall app but overall good so far
My order
by blackboi561 on 2021/01/03 18:51
I ordered a pair of Jordan 11 jubilee on 19 December for Christmas for my son and here it is 4 January and I still haven’t received my shoes. They told me that the sender didn’t send shoes on time so they had to order from someone else. That’s understandable but for me to contact them to get this information and then at the contacting them they just ordered me a new pair from someone else. Now my son I have to go back to college without the shoes and I have to pay for the shipping to send it to him. That it’s self is unacceptable and unprofessional. For me to contact them to find out about my order that I made with them and to find out that they didn’t know about the sender not sending the shoes until I contact them.
Great for purchasing or selling your sneakers gotta love it
by Swagd Up on 2021/01/03 01:39
GOAT
Fees
by trvnzo on 2021/01/03 01:19
It’s a shame every app is money hungry. There’s a fee for everything :/
Awesome
by @TheRealAquinos on 2021/01/02 20:24
Easy to use app. Pretty straight forward
Awesome
by blazingoals on 2021/01/02 16:14
Awesome app
Works great until you need a new shoe size.
by Crystal F Crawford on 2021/01/02 16:00
I’m so frustrated with GOAT right now. This is all that I’m even going to write.
One of the Best Apps for Sneaker Reselling
by young-nelson on 2020/05/27 18:55
I downloaded goat one day in the summer of 2018 just to look at some options for shoes I would get for school or casual wear. After looking at the prices on Nike I realized a lot of these prices on GOAT were much cheaper and they had a really wide selection of shoes. Fast forward to now, I have been selling on goat since summer of 2019 and I have accumulated over $3000 in sales from selling my shoes on goat and buying shoes for cheap on goat and flipping them again for more profit. My shoes always get delivered on time compared to the shipping delays on stockx and especially during this pandemic I use GOAT because I know that my shoes will get authenticated on time for me to get my payout. Though I would say that they should add a system for sellers that lowers selling fees because especially for the shoes I sell (yeezys and jordans mainly) goat fees take up almost 20%-30% of my profits. I think they should make it so once you gather seller points and get to certain milestones your seller commission is lowered by 0.5% every 5 successful sales or some type of system like that
You can’t be the G.O.A.T. if you allow this to happen.
by itsecurtyprofessional on 2020/12/09 19:48
I ordered a pair of Jordan 4 infrared that were listed as “New” and “In the box”. When I ordered them, I received a notification stating that they were being sent to be verified before being sent to me. When I received them, there was a card in the box that appeared to indicate that they had been inspected. When I pulled the shoes out the box to try them on, I noticed that the shoes had been worn. The shoes had been cleaned up really well, but is was obvious that the shoes had been worn several times. I found it extremely disappointing that the person reviewing the shoes didn’t catch the obvious flaws in the shoes before they were sent to me. To make matters worse, instead of giving me a full refund, I was only giving GOAT credit. When i asked the customer care agent what would be done to prevent the same thing again, they never responded to my question. This means that I am potentially going to have to deal with the same issue with the next pair of shoes I am forced to get from them because it is obvious that the inspectors they employ either don’t take their responsibility seriously, or simply don’t know what they are doing. If and when they get me a pair of shoes that haven’t been previously worn, I won’t spend anymore money with this company. (Can’t call you the GOAT when you do business like this.)
DO NOT USE GOAT
by MellowAlex on 2019/08/15 16:39
Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.
I should have stuck with StockX
by @ayejanaye on 2020/08/17 21:47
Poor customer service!!!! GOAT is money hungry and could care less about its customers. I have ordered from GOAT 4 times but have had an issue with half of my orders. One order I received Seemed to have been worn although I order and paid for a shoe described as new/ unworn. The bottom of the shoe was dirty and scuff marks on the sides. They wanted me to send the shoe back and only give me a particular GOAT credit smh. My most recent order is what did it for me. I placed a bid and won and after a week of waiting for my shoes to arrive, I was informed that I would be receiving a refund due to the shoes not passing inspection. Some people would be fine with a refund but I wasn’t. I mean I had already been waiting over a week. And GOAT has this particular shoe in its own stock so why couldn’t they just replace it with one of theirs??? That’s what good customer service would do. Not give me back my money after 2 weeks? I could have bought the shoe else where in that time. Now I will not have the shoes for my photo shoot and GOAT could care less about how inconveniencing this was. I asked two different reps why couldn’t it be replaced. I never got a straight answer. I’m sure they keep the shoe from the seller. Or saw that my low bid won and decided to keep the shoe to sell it higher. I’m sure that’s what happened
Shoes purchased are not promised
by Wordsworth-EMC on 2017/09/19 15:48
Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.
Horrible Customer Service
by MatthewMikell on 2018/10/23 23:17
I recently sold a pair of shoes on Goat. The shoes were new, but for some reason had a white marking on the sole making it appear that I had worn them outdoors and lied about their condition. When they reviewed it, they identified the problem, labeled them to the buyer of the shoes as “used”, and said they’d send me pictures of the issue. I never received pictures and yet I was pestered to lower the price of my shoes to convince the buyer to follow through with the purchase. I asked why they wouldn’t tell me what the issue was and still didn’t get pictures. Again, they didn’t give me any reason as to why they said they were used. Finally, after asking for a third time, I got fed up and selected the option to not lower the price. Of course, the buyer being misinformed by Goat, decided not to buy the shoes. At this point I had the option to consign them, or have them returned. I chose to return them and they charged me $16 for shipping. This is absolutely ridiculous seeing as I wasn’t given any good option after they had already screwed me, on top of the fact that the original shipping was free on my end. Not only did they waste my time, but my money as well. I do not recommend selling through Goat because if there’s any problem that arises, I guarantee they will handle it horribly.
Good Luck, you will be ripped off.
by sschmidt111 on 2020/02/29 14:41
One more than 1 occasion my offered bid was accepted. My money was taken while GOAT did their “authentication”(basically a window for them to see if the market goes up and they are able to sell to someone else for more money), then after holding my $ for 5 or 6 days, send an email saying it’s can’t be completed and the seller will get a “warning” (oh no, a warning. We must be in 3rd grade), then my funds are released a day or so later. So, I lose out of that purchase, I can’t shop another place because they have my money, I don’t get a shoe that I paid for, the price of that shoe is now a lot more to buy everywhere, GOAT makes more money on the next sale(because they are paid a commission % of sales price) so why do they care. The only purchases through GOAT that have went through were items I overpaid for because I wanted that specific one and nobody else had it or I wasn’t informed of other ways of getting them. I know better now. This is a sellers app and they, along with their partner GOAT, will rip you off. So just know, if you found a good deal, and thought you found a steal, it WILL be cancelled and refunded after holding your money for 6 days, THIS SITE IS OBVIOUSLY OWNED/CONTROLLED by the SELLERS. Us buyers are like cattle waiting to be slaughtered.
Great app!
by S. Langi on 2019/05/24 05:05
Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!
Customer service is terrible. Simply horrendous.
by rontheoriginal21 on 2019/02/27 05:55
I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really
Horrible Customer Service
by YoungFlySin on 2019/09/23 22:33
GOAT at this point is a major consignment company with many obvious competitors, so at this point the customer service should be held to a higher standard. It’s absolutely horrible. I’ve had situations where I would have a buyer, but couldn’t sell the sneaker (hitting sell would crash the app) because of an error with the app which wasn’t fixed until the app was updated hours later. You guys send out LATE email response messages hours later encouraging customers to do the regular old trouble shooting (restart your phone, Erase and re-download the app etc.) when the issues are within your app. The response time has been really bad. If not hours days later. The latest issue is sellers doing everything that is asked (shipping out on time etc.) and when it’s time to transfer their payments the app is not sending out verification codes. You don’t offer email verification and you can’t change or update the number without contacting GOAT via email and ironically enough, you guys are horrible at responding to emails in a timely matter. Definitely considering deleting the app once and for all. Issues are too common as of late and it’s a headache reaching out and receiving help or simply getting a response when there’s issues.
New more like restored /goat credit?🙄
by jdonte97 on 2019/10/15 15:32
Ordered the Air max 90 viotech original color way , was just 2 weeks ago called footlockers all around they all claimed they didn’t have them (even though footlocker owns this app)so I decided to go online couldn’t find them on the footlocker or Nike app so downloaded other shoe apps GOAT ,stadium goods and stock x looked at vids on all just to make sure they where legit an they past the test. so I decided to order a pair of the viotechs from Goat Ordered new shoes and express shipment they came pretty fast no complaints there. But when I opened the box my heart sank , one shoe was completely damaged on the front clearly visible and the other was leaning off center! I ordered brand new shoes and appeared they sent restored, so not even 15 min after getting them I’m returning them filing complaints etc. they take days to accept my return , no explanation as to how these passed a quality test and they won’t send you your money back you can only get goat credit (why would I continue to buy from you guys with a screw so badly) not only that 30 dollars was deducted from my credit for “shipping” because of there lazy screwup. Hopefully I can get sum in store somewhere because the other apps seem to be just as shady. Be safe people 💯
Official👍🏿👍🏿
by Tkhafra on 2018/03/23 20:59
My 1st time shopping with goat for the hyper royal 13 retro’s size 12 was better than all the times I stood in line for the jay’s! I been rocking jay’s since the early 80’s and when I saw these coming soon on another app I wasn’t impressed but on the day of the sale I was tuned in and had to have them but they sold out everywhere I usually get a ticket in 2 different states and 99% of the time my name get pulled so I remember a friend of mine put me on to goat and I thought it was cool back then this was in August of 2017, didn’t think I would ever pay more than regular price but I did and the process took less than a week the emails were on point keep me updated and my joints official!!! I will be letting all my people’s know that goat so far in my book is top of the line I look forward to future business with them I wanna create a good reliable relationship with them! it allways feels good when your money is well spent and in this case I’m completely satisfied with my purchase thanks Goat!
Always on point
by Dlepley01 on 2017/12/28 20:07
I’ve recently jumped in to the sneaker game and as everyone in it knows the level of fakes is getting to be off the charts. You can’t just go and buy a sneaker on eBay or other outlets without being nervous about its authenticity. This site gives you the go around to take that worry off of you. The level of insane profit that can be generated in basically 24 hrs after a shoe releases opens the door for the best fakes . Some of the shoes are going for 1000x what they are retailing for so the fakes are just about perfect and are getting to be harder to spot . If I’m going to throw $500 on a shoe I definitely want what it’s supposed to be. I tried this site before I had ever heard a great deal about it and always been beyond happy with the results every time. I have never not got exactly what I was supposed to and for that this is my main go to and will continue to. I’m waiting for a pair off OFF-WHITE AM97 now and I know they will be perfect when they get to me without question.
Not impressed!!
by Jr5thFresnoCa on 2019/12/20 02:27
I made my first purchase through goat last week. Didn’t have any problems ordering or receiving my shoes but I do have some questions regarding authenticity. My shoes were sent from Hong Kong directly to me so when did they get verified to be legit? Also, if I would’ve known they were being sent from another country I would’ve avoided the whole transaction completely. Now, about the shoes, I ordered some all white Jordan’s which I have seen in person and the inner part of the shoes along with the tongue are more of a gray then white. Giving them more of a dingy look than anything. Like I said, I have already seen these shoes before and they are supposed to be completely bright white. I’m glad I didn’t make an expensive purchase to try these guys out but I don’t think I’ll be making another purchase through them until they make it available for you to know where your seller is located.
Sold Fakes
by Joelzjr on 2019/06/01 12:56
Do not trust this app, they sold me fakes and I contacted them and they kept saying they were real and wouldn’t even offer me a refund. I showed them pictures and they kept saying they were real AND not used. The last thing I got from them were definitely used. I bought 5 pairs f shoes in the last month and I let them know I was very good customer for them and the best they could say to me was that it was real and not used and that all sales were final. I want my money back, I have spent a lot on shoes within the last month and a full refund is the only way I will continue to be a customer. I also asked to speak to someone who was important and had more power than the people that respond to the emails and they wouldn’t connect me with someone. Literally last week I was saying how much I preferred Goat over StockX and this definitely makes me want to shop at StockX more and on top o that they have clothes that they sell and the best part is they have refunded me my money the full amount when I had a problem. As of now until my problem is resolved I highly recommend to NOT buy from Goat, instead go to StockX. I would love to change my review to help the picture of Goat but as of now do not shop here.
Too slow and too many fees
by Mansa.Mu on 2020/08/11 13:36
My overall experience was not terrible, however here’s what prompted me to write a bad review. Goat took over 1 week to authenticate My items after it arrived to their NJ location via UPS. Once items are authenticated, the “GOAT Credits” become available to you. That was the second part that was surprising and disappointing. So basically after you sell something on Goat for CASH, they keep the cash and issue you “GOAT Credits”. It’s basically store credit. You can use those credits to purchase other items off of Goat, or you can have the balance direct deposited into your account. Here is the part that really disappointed me. On top of GOAT charging over 9% to sell the items, they scam you out of an additional 2.9% in order to do an ACH transfer. So you basically have to surrender another three percent, to wait another 2-3 days, just to get your money. Many other apps charge that fee to immediately deposit funds, and issue ach transfers for free (it’s like the bank taking 3% from you depositing a check into your account... SCAMMMM). So overall, prepare to pay 12-18% of your overall proceeds to GOAT, leaving your profit margins on the floor, or 6 feet below depending on the item you sell.
Awful- beware
by fuming55 on 2020/02/18 04:53
Bf and I have been using goat for a while. Over the last year everything had gone downhill. Ranging from issues of shoes not coming on time and sellers cancelling after over a week on multiple occasions. Being aware of the no return policy on used shoes we have always been very wary of purchasing used shoes. Photos are studied heavily and they need to be good photos. Purchased a pair of used Yeezy Turtledoves the other week for a steeper price because they looked almost new, possibly worn once or twice. There was very little wear in these photos. The shoes were clean, the outsole had paint still on them. Suede panel was black. Shoes came in and they are NOTHING like the images. They were dirty, been clearly used since the photos were posted (with no note in the post), the suede was a light green. Been a constant back and forth between bf and customer service just to hear about the no-return policy and being able to sell the shoes on goat. Even if he sold them, we’d be out $500 at least because of how much they’re worth in this condition and the cut goat will get from it. Will no longer be purchasing from this company. Don’t believe all the positive reviews because when something happens they will not help.
Scammers!!!!! Thieves!!!
by StockX=💩 on 2020/10/05 06:39
I have been fighting with goat to give me my refund for over 6 months!!!! Goat sent a pair of Yeezy blue tints that were supposed to be dead stock but the soles were yellowed very badly so of course I sent them back because for one that’s not what I paid for and for two I paid $500. After two months of sending email after email and never getting any answers as to when I would receive my Goat credit I finally contacted my credit card company and filed a dispute. Three days later I have my goat credit. Convenient right?! But now they send me an email stating that my account will be disabled due to filling a dispute. So they gave me the goat credit just to not let me use it. It has now been over 6 months and I’m still fighting with them. I hope this company burns in hell and chokes to death on a hard 🍆on their way there. I’ve never been scammed like this from an actual company before. And I wondered how they were getting away with stuff like this? My suggestion is to just stay away from this place do you don’t get your hard earned money stolen from you and if they already have then contact your bank, credit card company, and the Better Business Bureau.
Rip off
by Lisaloo1234567 on 2019/10/25 06:41
I bought a pair of glow yeezy a and a pair of cloud yeezys. Both pairs did not fit. I paid for the “fast ship” I paid 290 for the cloud yeezys. When I returned them for the correct size they only gave me goat credit for 200 dollars. So I asked them where the other 90 went. Apparently that fast shipping you paid for to get them quicker is non refundable PLUS you have to pay for it again in order to exchange the shoe for the correct size. Complete rip off will never do buisness with GOAT ever again. So they took 200 from me just for shipping and I don’t even have a pair of shoes in my hand and I have 800 in GOAT credit from the shoes I have to pay another 200 in order to get the shoes on time. So 400 dollars JUST IN SHIPPING! Be careful spending the money on “instant ship” because if you get the shoe and it doesn’t fit and you want to exchange... you don’t get the money back. So when you exchange them you have to buy that “instant ship” all over again. But they don’t tell you that. I want all my money back. Oh and not to mention! Even when I paid for the instant ship it still took forever. Don’t reccommend buying from goat. Read the reviews for yourself. First and last time ever buying from GOAT the JOKE
Bruh
by op is not my dad on 2020/04/10 21:25
Bruh. Package was promised in 7-10 days. At the time I ordered the shoes there was no closures or delays due to Coronavirus. Their FAQ at the time of the order said they were open for business. I even triple checked after I ordered my shoes if they were open, and was told by Nia they were indeed open. The day after nia told me they were open, I received an email from GOAT saying my package was delayed. Annelyn, then told me that they were trying to find someone near me who could get me my shoes. It has now been 9 business days, and they just found a new seller, and it hasn’t even been sent to GOAT. Felt misled, and was very upset I paid this much in taxes and shipping just to have trash service. Never ordering from GOAT again. UPDATE: it’s now been 13 business days since my order. I have emailed 5 different people and all have given me the same generic response about delays. The hilarious thing is my friend, who is a seller on GOAT, shipped shows on the 30th of March, and they got to the buyer by the 8th of April. So obviously they are lying about delays. I tried to be courteous in the beginning, but I’m absolutely floored with my experience and the customer service at GOAT. STAY AWAY FROM GOAT IF YOU WISH TO BUY SHOES.
Great App, Unwanted Notifications
by Prasand J on 2019/05/31 16:21
I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.
Return and Refund Deficiency 🚮
by MCTaylor_IV on 2018/08/26 01:31
The biggest fault that GOAT has is the return policy. A seller has 72 hours to opt out of a deal where as a buyer only has 3 hours to cancel a bid. I understand the fluctuation in pricing but if you’ve already agreed to sell somebody a shoe at a certain price unless that shoe sells out a seller should not be able to back out of any deal. I ordered a pair of Vapormax Fly Knit Lasers and 4 days after my bid was accepted I received an email saying that the seller backed out. So I have yet to try and purchase them again. At the same time I also had a $345 bid on the Travis Scott Catcus Jack Retro 4’s that was accepted. Again with no notice at all was I told that the seller backed out of the deal yesterday. I am now reading everyone else’s reviews to find out they’re not being refunded money, they’re being sold fake shoes, there’s damage done to brand new shoes and the overall customer service is absolutely horrible. I am terribly afraid that I’m going to be sold a fake shoe, will have no way of being refunded my money and I will have no one to speak to about it. Whether everything works out or not after this purchase I WILL NEVER ORDER FROM GOAT AGAIN and the app will be deleted from my phone.
Worst service ever
by Jr.harold on 2019/06/29 19:49
I had listed my pair of yeezys on this app because I heard a lot of good things about it. So I list them and everything thing was going smoothly. Someone offered to buy them off of me and I accepted. I go and drop off the shoes at the goat drop off location instead of shipping them. The next day I get an email saying there was in issue with my shoe. They told me that the shoe was used and they had sent me pictures of the shoes. The shoes are literally deadstock. I’ve never worn the shoes while I had them. I only took them out the box to take pictures of them. So the buyer refused to buy them because they were “used” so I basically lost a sale. I had them consigned listing for a day and took it off and ordered them to ship it back to me. They charged me $10 just so they can ship it back to me. I ordered the shoes OVER A WEEK AGO and haven’t gotten a single email on an estimation on when I will be receiving my shoes. I contacted customer support about the issue and they said they would reply at the latest in the next 42 hours from when they replied to the email. I haven’t gotten ANYTHING at all. Worst service ever and I won’t EVER list another pair of shoes on this app
Waste of time AND money
by Dyneece on 2019/09/26 01:04
I purchased some shoes from GOAT. They sent me shoes with a yellow sole, when the sole should’ve been white. Evidently whoever shipped out the order didn’t care or didn’t inspect what they were shipping. This was my first order with this company and I paid it through AfterPay. I have contacted GOAT so many times about trying to send them back and I got no response. It literally took 20 days to get an authorization to send the shoes back. Then I was authorized to get the credit once they receive the shoes back. I did not want to Credit I wanted to be refunded because I paid in installments. But today are fine, but I have to use GOATS credit because they don’t do refunds. I will never, ever, ever, ever, ever, ever, ever order from this company again. They have bad business practices and ever Denteley they do not do quality-control. I will gladly spend my 100+ dollars somewhere else. Before ordering please read the fine print before you order because they are very sneaky and tricky. Our use after pay all the time and have never ever ever had a problem until I ordered from this company. Please be very cautious. Try eBay or somewhere like that. I hate GOAT!!
Overall Totally Classy
by TinaLacey on 2018/05/16 06:52
I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!
Bad customer service
by Corymp1 on 2019/07/11 13:02
I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.
Terrible Customer Service
by sophiag0108 on 2020/05/01 05:50
I gave GOAT 2 stars instead of 1 because I understand that the coronavirus is causing a lot of stress to businesses. I can also understand that there may be minor delays during this time. But my most recent GOAT order had a delay of over a month and then the order was cancelled. The worst part of this was the terrible customer service. I would email them and they would take weeks to respond. When the staff would finally respond, I would never get messages that were specific to my order, but very generic and unhelpful ones instead. Plus, my account had already been charged during this whole process, so I had paid for the shoes but was given no information on where they were. Since my order was cancelled by GOAT, I will now be getting a refund, but I wouldn’t be surprised if that takes a while to process. Long story short, I understand that businesses are going through difficult times right now, but this horrible ordeal with GOAT’s customer service is the reason that my recent order will be my first and last with GOAT.
GREAT PLACE TO SHOP!!!!!
by SunneG on 2020/07/27 19:47
My husband‘s birthday is fastly approaching and I had to do some last-minute shopping being that all the major shoe stores in the mall were out of stock for the shoes that I was looking for. luckily I was presented with the opportunity to shop on GOAT. At first I was a little apprehensive about buying shoes online but I went ahead and bought the shoes anyway. In less than a weeks time, I received the shoes via UPS. I was also able to get tracking along the way which was very helpful to ease my anxiety. When I opened the package the shoes were absolutely perfect. I love the way that they were wrapped the presentation alone was an all-star situation. I also loved the authenticity card that they place with the shoes and the sticker from GOAT was cool as well!!! It shows that they take pride in what they do and are serious about their brand. I would highly recommend this Company !!!!!
I love the app
by Dinkleberry!!😂 on 2020/08/16 05:34
I love this app! At first I was a little worried about being cheated, not getting the right shoes, or losing them along the way, but now, I love this app! I recently just bought a new pair of Adidas For a great price. I think they find the cheapest shoes on the internet and sell them, because the shoes I got were a third more expensive in stores than in the GOAT app. Overall my shoes came with amazing quality, my only complaint is the shipping time, which is 13-14 days. So whatever shoes you are thinking of buying, buy them two weeks earlier. Another great thing about this is app is the simple order form. When you buy the shoes it gives you all the details (except when they arrive). It’s like a pizza delivery app that gives you the step by step process of your shoes being shipped. Would highly recommend this app to anybody who is looking for shoes at a great price!
BEST PLACE TO BUY SHOES
by Darius 💯 on 2017/10/23 07:44
so i was looking for a good app to buy jordans and nike’s cause i like to collect those. i came across goat and i thought i would try it out. EVERYTHING WAS PERFECT. the prices weren’t high the process was easy and it’s really nice. i bought multiple shoes from goat like sport blue 6, black toe 14, royalty 4, white yin yang 1 and a lot more. i trust goat more than any other shoe website and it’s a lot better cause the prices were below retail and the app is really easy to work. i bought french blue 12 size 11 for $175 and usually now they go for around $270+. i would HIGHLY recommend this app to anyone who collects shoes or is just looking for a pair. and the best part is when you buy a shoe the app tells you what’s going on. first the seller confirms and boxes the shoe, then ships to goat, goat then verifies the shoe(if it’s fake you get a FULL refund), then they ship it to you and you get your shoes. best shoe app!!!
Never Buying From This Company Again😤
by Chinahm on 2018/08/21 08:00
Although some people may have had luck from purchasing shoes from this site, I did not. I ordered the Nike Air Max Plus in Metallic Gold for $185 after shipping, which I couldn’t find anywhere in stores where I live so that’s why I bought from this resell site which I normally never do. 2 days later I got a tracking update saying “a shipping label was created for your item on July 26th” , it’s now August 21st and I still haven’t received my shoes or gotten any other tracking updates besides that one. I also contacted them 3 times with no response, so finally I got in touch with USPS to figure out if it was something on their part. They confirmed that the shipping label was created but that the package was never even handed over, and told me to contact them again and see about getting my money back; but of course no response again. So basically they scammed me and took my money and I ended up having to contact my bank and do an investigation on the transaction to try to get my money back which I’m still waiting for. This may not stop you from purchasing from them but I would just be careful.
Goat Scam :
by rico 12222 on 2019/04/21 21:28
I was successful on 1 of 5 attempts to make a transaction on Goat . They immediately charge my credit card but the seller is in no rush to send the shoes . Waiting for a better offer ? Also has them on another site ? Not sure . All I know is I didn’t get the sneakers I was charged excessively for and after waiting up to 3 weeks was told the seller decided not to send the shoes . How about this novel concept, make the seller put a credit card on file and charge him if he reneges ? The goat scam is great for goat ! Risk nothing and extract a large profit for having an expert 😁 funny , authentic a pair of overpriced sneakers . Good luck ! The clock is ticking on goat 🐐 6 months they’re out of business. I may open my own place and call it float ! Because that’s what they do with your Money . David DeLisi. Had to put 4 stars or they wouldn’t accept my review !
Terrible.
by uhhuhyouknowwhoitis on 2019/05/11 00:34
They send shoes that are damaged but listed as new first of all. I bought some shoes that were at goats facility that had went through “inspection” but when I got them the left shoes was completely defective. It was like the left shoe was a display model. That was the first red flag. If the shoes aren’t instant ship, you better have some time on your hands. It will either take weeks to ship or something will fail along the way. You buy a shoe and wait 3 days for confirmation from the seller and they go ghost. I waited a week after I bought a pair of shoes that were used and in the description it said “NO BOX”, That didn’t bother me I just wanted to the shoes to fill my collection. When the shoe arrived at goat for “inspection” they said it didn’t have an OG box so they wanted to ensure me I got the best deal. So they said they’d find a compatible match, they couldn’t because it was the only one left so they said oh well good luck looking. That screwed the seller over and the buyer(me) over. It was a terrible customer service move on GOATS behalf, you made me miss out on a shoe I really wanted. Probably will never shop again.
Worst Customer Service!!
by CJ0788 on 2019/09/19 01:58
I bought a few pairs of Air Jordan 1’s and placed them in Goat storage to resell them later at a higher price, and to also skip the whole shipping my shoes out to them for verification. To anyone thinking of placing their shoes in Goat storage, Do Not!!! My first two pairs sold without any issues, although I feel like Goat uses our stored shoes for their “instant ship” option and keeps the difference because there is no option to list your shoes at a higher price for having your shoes stored with them and you are always competing with other sellers who are shipping their shoes in for verification. Very smart on Goats ends! My last shoe that I had stored with them sold and it has been on hold for 72 hours now! They haven’t released my money or relisted my shoes for sale, this is ridiculous! Considering that I have my shoes consigned with them. I emailed their customer support and they haven’t been able to give me a straight up response about why they are holding my sale. If it is an issue with the buyer, that should be resolved between Goat and the buyer not me. Their customer service is the worst!
BEWARE If you like being treated as a valued customer…this app is NOT for you!!!
by espiinla on 2020/05/07 07:10
I’ve been a seller and an occasional buyer on GOAT for about a year. They consistently have some of the worst customer service. There’s no phone support, so you’re always depending on them replying to your email inquiry. They take forever to respond (pre and post Covid). When I finally do get a response, the reps have no problem solving skills or ability to resolve any issues brought to their attention. Sometimes I wonder whether or not they even read what is written as their responses have nothing to do with the email I sent. I have tried really hard to stay with them because I’ve been able to sell sneakers with them quite easily … but the minute I need to make contact for help it’s a disaster. I finally had to pull all my sneakers I was selling and am looking for another option. You would think that paying such expensive fees, sellers and buyer would be provided with quality service, this is not the case with them. They do not value their sellers or buyer. Would love recommendations of other apps?!?
What has happened??
by Derek1495 on 2019/02/07 08:20
I used to LOVE this company. It was better than the competition in many ways. Over the recent months there’s been a severe decrease in the quality and care of the people working. I’ve been shipped incorrect things. I’ve been told my shoes were missing things when they were not. Goat has even apologized and purchased the sneakers the first said were missing things. My biggest complaint here is how obvious it is that the people working for you have not even the slightest knowledge of sneakers. Especially those who are handling the tickets and online customer service. I used to love you guys. No your just headache after headache. You never notified us that we’d be charged tax. And then you ever so cautiously just add it to the bill. You don’t even show that it’s been added on the screen we have to physically scroll down to see that the total has changed. Step your game up. You used to treat us like family. Now we’re just customers. For anyone who made this far I have well over a 200 seller score. I use the app a lot. It’s sad that it’s changing the way it is.
Scam
by E.le1 on 2018/05/08 18:40
I bought a pair of Jordan 12 taxi's off of this app and they were fake. I'm not a hater or anything but I've trusted goat for years and have been buying shoes from this app constantly. But when they let one fake get through and I didn't even check for it to be authentic because goat has never sold me fakes before so I didn't really think too much about thinking they're fakes. It even came with an authentic verification from one of their employees and it was even hand signed. But now when I ask customer service for help they say they'll respond in 48 bunnies hits but it's been weeks and looks like I'm not getting my money back for fakes they sell. It's complete bs. Never buying from goat again. StockX from now on or flightclub. Every time I email the customer support about something else they will email back in about half an hour but every time I ask help for the fake Jordan 12 taxis I got from them. I never get an email back. I've emailed them about it the fakes and then they don't respond but when I ask for something else they respond quick. It's weird, I wonder why they do this.
If your going to buy online use stockx
by Oiyr on 2020/04/29 19:34
Let me tell how bad the customer service is first of all. I have sent out multiple emails over a period of 2 weeks today is April 29th 2020 I still have not heard from them regarding an order I placed in March they are using the covid 19 as an excuse, so when you email support they send out an auto reply for a statement of covid 19 so no matter the subject line you put you will get the covid 19 auto reply nothing else that would answer your questions, because if they are the direct competitor to stockX they would be on they A game just like stockX is doing during these unprecedented times I will never use goat again in my life for the simple fact that customer service is straight trash and I have used stockX plenty of times before so I will continue to use stockX even with their new fees because I know I will get great customer service when I need it. So to anyone who wants to use goat be my guest I can’t tell you not to use just giving you my 2 cents but apparently others are having the same issues so let that sink in
Do not shop with GOAT
by willyjc543 on 2018/05/14 20:55
I ordered a pair of shoes just over two weeks ago, Jordan Tinker 3’s, and they were “delivered to goat” within days. And that’s where they have remained for two weeks. I contacted customer service to ask what the hold up was and they proceeded to tell me that somebody in the shipping department would reach out to me within 48 hours. Whatever right? I just figured I’d wait it out and see what the fuss is about. Well 4 days passed and I hadn’t heard anything back (I’m not sure what kind of time schedule these folks run on but it’s not accurate) and I was slightly flustered so I may have said a few “French” words in my little message to them. They got back to me within 13 hours and told me to watch my language and that somebody would reach out to me in 48 hours, that there was a “craftsmanship defect” in my order. They give you no information and there’s no physical phone number to call. I’m sure I will wait at least a month if not more on my shoes (that’s IF I ever get them) take your business elsewhere. This app is a joke. No clue how these people run a business.
“No return policy” allows sellers to sell inaccurately described shoes at buyers expense.
by richeyrich26 on 2019/07/18 22:05
I have had several issues with this “company” and how they “verify” shoes, but because I can find shoes on this app cheaper than I can on stockx, I still utilize it. My biggest issue and their biggest flaw is GOAT does not hold the seller accountable for inaccurately described shoes. Bought a pair of used shoes which, based on the pictures, merited a higher than usual price tag. However when I received the shoes, there is a very visible scuff which has lifted the leather and taken the dye off, over an inch long. This flaw was not shown or mentioned in the sellers description. Sent email to GOAT. They come back nearly 4 days later and tell me tough cookies because their “verifiers” verified the shoes meet the sellers description and passed.. I said no, no to that because I actually take screen shots of every post of used shoes I buy as backup to any claims such as this. But none the less because of that and their “no return” clause, I am stuck with a pair of damaged shoes.. be aware, they do not hold bad sellers accountable.
Best sneaker app
by 7jjj on 2019/12/06 18:52
This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing
horrible customer support
by Zuber23 on 2020/06/25 16:17
It’s hard to not call these guys con artist. They will pick apart all kinds of problems with shoes you send them so that you are forced to offer discounts or pay for return shipping. Don’t fall for the idea that their shoes are a little less expensive, they will tax you in every way they can in every angle and drive that price up by the time the transaction is completed. Buy a pair at a good price good chance they’re going to say they are fake with no verification. Makes it hard to believe they’re not doing it in their own self interest to drive up prices. Definitely not on the side of you the small guy buying a pair of shoes or two. They’re going to tear you in every direction possible and try to tell you your shoes aren’t good enough. Multiple times they have sent me horribly damaged boxes when they were advertised as good condition while telling me brand new shoes I had bought and never even tried on were used and forced discounts. Find a different company as this one has gotten really bad over the past year
Bad
by bangsat84 on 2017/12/21 04:11
I buy Nike uptempo wheat from their app brand new it took me 1 week because of goat need to verify its authentic or not When I got the shoe I check the shoe I found a scratch in the back of left shoe and there a lot of glue around middle sole on both shoe it’s take them 3 days just to reply my email and the email they send me told me that they read my email and gonna email me back in 48 hr business day ok after wait 2 day they told me they gonna give me full refund in goat credit but it’s almost 2 week and at my first time buying from them already like this so I tell them that I already tired with this and I want my money back to my bank account and they say their policy they cannot return to my bank account because it’s already past 3 hr since the seller confirm they take the order well I buy brand new shoe I expect it’s perfect if not glue everywhere anywhere u go if u say brand new but have defect u should say it or write it in the app so the potential buyer can decide they want to buy it or not not like this U guys better think twice if u gonna buy it from them
Please Beware - Don’t Deserve 1 Star
by style renaissance on 2020/10/26 16:47
Beware .. The worst by far. I’m a seller and my most recent transaction with them was a complete disaster. First of all, it takes a week to get there, no problem. Then it’s stated that their authentication process is done by specialists. Which is a lie. Any fashion curator would know that Off White sneakers comes in only whole sizes. So, after waiting a few days I was told that they cancelled the order stating that I sent the wrong size shoe. I listed a (44) which is equivalent to a US (11) and I was told that I sent a 10.5 .. Really! You waited this long to tell me that. Insane! The customer service is pathetic. I reached out to them several times to see how they were going to clear up the matter and they stopped returning my messages and also told me that I had to pay for the return shipment. Really! Even though this was an error on your part. STAY AWAY and sell your items on another site. Great app functionality but everything else is poor from the customer service to the reliability guarantee. DISASTER - DISAPPOINTING - STAY AWAY
GOAT APP
by #hashtag go hard on 2020/05/07 04:24
This app really is the GOAT. They are a little different than other online “stores” i buy shoes from but this app is legit and great. I DID have to wait a little longer because they make the sellers ship them to GOAT first so they can “authenticate” the shoes and make sure the seller didnt lie about anything and then from there, they ship you the shoes but I didnt wait forever. Their emails were a little spaced out, as in I didnt hear from GOAT for a week or so when they originally receieved the shoes but i was PATIENT and i waited and then boom, a week or so later, they sent me an email saying the shoes were on the way. This app has TONS of shoes and pretty comparable prices. I will be shopping here again, and like i said you will have to be patient when ordering shoes from them but they sold me on this app, 10/10
Bad customer service
by Wonn214 on 2018/08/28 15:05
Ordered a pair of shoes , never received them . It’s been a month later & no one is writing me back . If you order shoes from these people you might not get them . Terrible . Written them Dozens of times every other day & still no response . Paid with my credits from selling shoes so I can’t file a complaint with my bank . So they basically robbed me . Who knows if I will ever get me $700 or my shoes . Also there will be random shoes purchased on your purchased history & when you ask about them they can’t give you any information . Chances of your important cc information being compromised & all they say is we will refund your original payment within 2-3 business days . I sell on this platform all the time & never thought it would come to this
Good app bad staff
by EB.1027 on 2020/04/10 21:03
I’ve been using Goat for around 3.5 years now and have mixed emotions. When I started using Goat it was my favorite place to sell and buy shoes, however it’s just been on a constant downfall. Over this time I’ve found a few things in particular that have irritated me. First off the developers update the format of the app almost ever 2 months to be more “modern”. While this may sound like a good thing it isn’t because every two months you have to re learn how to use the app. Second off the app has become extremely unintuitive. With all these design changes not only is the app harsh on the eye but it is also a totally mess and way too annoying to figure out and operate. Another thing that hurts this app is most of the competing platforms are much better, and while those platforms are improving Goat is too focused on how modern they can make their app, and drawing in new users and good reviews by offering ‘giveaways’. If Goat doesn’t figure out how to get back to their roots I wouldn’t be surprised if they end up out of business.
Costumer Service Improvements
by Kd🧚🏽‍♂️ on 2020/08/05 19:07
I have bought multiple items from this company with no issue. I was recently trying to make a purchase and I kept receiving an error message. I called my bank and they assured me my information was correct and they could see that there was a 1 dollar charge. So I proceed to try again. To no avail, I went to look for a number to speak to customer service but there was not one. The only form of communication with this company is via email. I sent the email explaining the issue with a picture of the error message. This message was sent on the 24th of July. Today is now August 5 and I have messaged multiple times on the thread along with submitting a second request( which they recommend you not do, due to slowing down the response time Due to Covid) on the 30th of July. Both requests have yet to be resolved nor have I received and update. This is very unfortunate because I love this company, but costumer service has to be a bigger priority.
Scammed...
by Apixia on 2019/08/15 17:39
I ordered a pair of new size Men’s 7 ultra boosts from Goat. I’ve used goat for shoes in the past and always had great experiences, but not this time. I received not only a size 4 (wrong size), but one was also clearly used while the other shoe, brand new. Something so obvious to the naked eye, clearly no one actually checked the shoes. This was very disappointing. I reached out to GOAT customer service... Three days went by with no response. So I obviously sent in a return. They then charged me an extra $15 for return shipping on top of the $10 shipping to get the item to me. So I end up losing $25 because of a mistake this company promises won’t happen. When I received my money for the return, it was given to me in GOAT credit and I was not able to transfer the money back into my account. So I ended up losing about $200 because of a company that couldn’t do what they promised their buyers they would do. Still haven’t received an email back from them and am very upset that I am not out this money. Will never do business with them again.
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