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GOAT – Sneakers & Apparel

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App name
GOAT – Sneakers & Apparel
Description
GOAT is the global platform for style. Discover the largest selection of sneakers, apparel and accessories including just dropped, sold out and future releases–all in one place. Now shipping to over 164 countries. SHOP LEADING BRANDS Shop over a million listings of sneakers, apparel and accessories from the world’s emerging, contemporary and luxury brands including Nike, Air Jordan, adidas, Yeezy, Off-White, Comme des Garcons, Acne Studios, Gucci and more. SELECT WANTS AND PLACE OFFERS Find the right product at the right price. Set alerts and place offers. GET INSPIRED Read Greatest, our magazine featuring stories of emerging artists as well as industry veterans who continuously pave the way in fashion, art, music, design, entrepreneurship and beyond. REST ASSURED All sellers, retailers and boutiques are vetted, and all sneaker orders are verified by hand to ensure they are authentic and as described.
No more shoes
by Iac7505 on 2019/12/14 17:36
It let me order 2 pair of shoes paid on time me my cousin and friends used the app now neither one of us can order anymore shoes from them I don’t understand and it’s happening right before the Jordan 11 breeds come out....Smfh get ya trust ya card number and cut you off like you owe them something. # pissedthefuckoff!!!!!
Wonderful
by PVL91501 on 2019/12/14 16:31
So glad I found this app. Tons & Tons of styles, designs, mfgs. GOAT Storage what a great concept
Single mother
by extrememly happy on 2019/12/14 15:54
My son has wanted a pair of Yeezy sneakers for years. Since finding this site, I am not able to get him a pair for Christmas. I am sooooo excited. Site was user easy.
This is a terrible way to buy shoes
by mwashton1 on 2019/12/14 01:13
I tried to order some Nikes. It took a week for it to be sent to them only to discover it the wrong shoe. They don’t want to give refunds, they try to give you credit even though when it’s the wrong shoe you supposed to get you money back. In the end I did get a refund but the shoes I tried to order they actually had at their facility according to their app. Why couldn’t they send me those as apposed to holding my money for a month. Terrible experience and never got what I wanted. What a waste of time and money.
Good but don’t expect good customer service!
by Eman.lotfi on 2019/12/13 23:11
They will ship you a box with huge ripped edges and will call it a minor rip! So... don’t expect too much
Don’t use this app. STOCKX is way better by FAR
by rawrawsosa on 2019/12/13 22:27
I ordered 4 pairs of shoes over the last month still waiting on 1. Not 1 transaction went smoothly. These people are clowns. They don’t respond to any email. No customer service number available. Seriously need to change their name to JOKE.
GOAT is exceptional
by sneakerhead12344567899 on 2019/12/13 22:14
You
Easy to order
by GPeach02 on 2019/12/13 21:33
Great site to find awesome deals!
GOAT
by cimoneD on 2019/12/13 19:24
I love the goat and its cheap prices.
I don’t have no social media
by THE REAL BIG DADDY101 on 2019/12/13 19:12
Crazy for you to complete your profile you need social media.
I was nervous
by LJordan3 on 2019/12/13 17:26
I didn’t read the reviews before I purchased a pair of sneakers as a Christmas present. After I read the reviews, I was nervous. I tried to cancel my order to avoid any of the issues people were complaining about. But! The shoes came & I am pleasantly surprised. I did do the option where the sneakers are shipped to GOAT for authentication first. It was three days from the order for the seller to ship to GOAT. Then only two days from GOAT to me. They actually came a day earlier than the delivery estimate. The sneakers are brand new & were boxed well. Thank you!
Fee
by c44baccas on 2019/12/13 17:04
Goat takes so much money Fromm seller fee then has a the nerve to take 2.9 fee to cash out... ridiculous. Never will I sell again here
Good
by bakande on 2019/12/13 06:01
Good
move on baby
by ponchoconranchobb on 2019/12/13 03:31
The authentication process takes way to long!! You can find a better app thats faster and has authentic products like stock x.
Good but charge a cash out fee
by AIM IS DEAD. on 2019/12/13 01:59
Good to sell but they charge a sell fee and a cash out fee
Sneaker Heads
by Riley(Ri) on 2019/12/12 21:17
Best application to resell!
Icon
by EL313 on 2019/12/12 19:52
Where’s the icon? The app box is just all black. Bring the 🐐 back please and thank ya
Customer service is awful
by Jheren7 on 2019/12/12 16:49
It took almost 2 weeks to change my number. No communication from goat and I sent over 6 emails. Awful. I had money sitting as credits that I could not access for over 2 weeks because they refused to fix it.
Hambürger
by ccvvvjhjo on 2019/12/12 15:05
Hambürger
Best Shoe App🙌
by Maso321 on 2019/12/12 14:09
Honestly Goat is just..... the goat!
Goat easier to locate your items
by lmfcent on 2019/12/12 10:43
This application make it easier
Wow
by kobealday on 2019/12/12 07:24
Better then stock x
Please get here soon very nice site
by dante/jake on 2019/12/12 04:52
Very nice site
Money Pit For Selling
by Urban Legend 1790 on 2019/12/12 03:00
You’re charged a fee to transfer YOUR money in addition to what you’ve already paid to sell. StockX is better.
I love the shoes there very comfortable and their great for basketball
by klimis.6 on 2019/12/11 23:10
Also the comfort is awesome
Transaction fees
by Gworks4ups on 2019/12/11 21:59
Takes fee for goat then charges customer for shipping and takes more money to transfer money to your account...
Buyer Beware: You May Get The Wrong Pair
by Biggirlsrun2 on 2019/12/11 20:54
I’ve used GOAT several times before. I’ve sent sneakers as a gift and ordered sneakers for myself through the app and received them all without any issue. So I’m more than upset now that I’ve ordered a pair of shoes and received the WRONG pair. I went to order shoes that were pre-verified (it was the only option). The company’s promise is that the shoes are verified and authentic. But they didn’t make sure they were sending out the wrong pair? How does that happen?
Horrid customer service
by Kdazzle86326 on 2019/12/11 20:05
Received the wrong item, after 2 weeks and and half dozen email exchanges received an email that I was credited $0.00 for my return of the item.
goat
by ZESTYMAMBA on 2019/12/11 18:54
good place to scroll on and on you’ll find something !
Great
by djdnddn on 2019/12/11 17:53
User friendly but one thing it lacks is maybe they should put a new part for used shoes so oí can see them in a picture on how they look when ur trying to buy used shoes
Easy transaction
by sneaksnkicks23 on 2019/12/11 17:39
Easy transaction but hard to start with a high fee
Too many fees
by jscram70 on 2019/12/11 16:54
Goat charges too many fees for every transaction there is a fee. To get your money transferred to your account there’s a fee. Don’t you guys make enough money off the sale of my item. I’m very dissatisfied with the way you resellers are doing business.
Great platform but the fees
by J.BeNie on 2019/12/11 16:38
There has to be a way where the 2.9% additional fee to transfer money into your account can be avoided. Like you’re taking 10% commission plus $5. Then another 3% for me to use my money????! Seems unlawful
Over Charged fees
by Amar_j on 2019/12/11 02:33
Stock X and other websites don’t charge so many fees to keep your own money I don’t understand y GOAT does
Horrible customer service
by SportFreak0424 on 2019/12/11 01:16
I bought a pair of Jordan Retro 11 and found out after a brief wear that they were not authentic. I replied to Goats customer service and got a huge runaround on $400 I spent. It’s ridiculous that no action on Goats side was taken for something that’s not authentic after spend $400.
Ordering from
by mavaroc on 2019/12/10 21:34
This is to hard to navigate! Make it simple!
Goat
by 5starGoatty on 2019/12/10 21:01
Best shoe Trusted company
Great sneakers app
by Esteguybryan on 2019/12/10 20:43
Fast and simple. Rarely do I have trouble with it
Charge 2.9 Percent to cash out.
by osprey609 on 2019/12/10 18:48
Higher selling commissions. Ridiculous.
Love it
by Bomb-739 on 2019/12/10 06:25
Love this app
Do not use goat!
by Buddy barnes on 2019/12/10 03:06
They do not let you cancel orders despite saying there’s an order cancel button. You contact customer service and you get an email restating what is in their website, you don’t get to talk to a human being.
Chris review
by christophersweeting3921 on 2019/12/10 00:18
This app is great for business
Love this app 🙌🏽
by neldawg 724 on 2019/12/09 23:55
Unbelievably awesome. Especially because of affirm. Really convenient. They have all the shoes
They’ll deny your shoes if from StockX
by Cberdahl on 2019/12/09 22:51
More than once I’ve sold shoes on GOAT and the only time my shoes get rejected are if there’s a StockX sticker or tag attached. They give false reasons like “shoes are worn”... um no, that’s why there’s a stockx tag attached to the shoe. “The box is damaged”... um no, StockX doesn’t ship shoes out that have bad boxes. It’s always something... Also, fee to sell your shoes, 2.9% fee from PayPal, then if you want your money immediately there’s another fee... bad platform
DONT USE GOAT
by Bebeso1 on 2019/12/09 17:17
Its trash
Are you serious?
by j_2d3 on 2019/12/09 13:09
There is a transfer fee for me to get my own money?? After you already charged me to get my shoes you charged me to get my own money???🤦🏻‍♂️
Shoes
by username is take on 2019/12/08 19:11
Good shoes
Missing package
by nc_campos on 2019/12/08 18:48
I ordered a pair of yeezys in which never got delivered to me. I have started a claim in regards to the missing product trying to receive them which I bought as a gift. At first I got a few quick response. Now it has been days in which I have heard back from the support team in regards to my package and trying to attain it.
Legit
by battlebay1572 on 2019/12/08 17:43
Have gotten a variety of shoes this year all in brand new condition, and also all shoes are legit 10/10 would recomend
The app keeps crashing.
by Tmskebe on 2019/12/08 06:47
Whenever you open the used sneaker it crashes or searching through a lot of sneakers also make crash the app
Very slow
by rvd410 on 2019/12/08 06:17
Its takes very long to receive your order I’ve been waiting since thanksgiving for my shoes?
Best shoe app ever !!
by Hello mikey6728 on 2019/12/08 05:04
I love this app❤️
Good services
by murusha on 2019/12/08 02:51
Live the service and the easy that is to purchase. Thanks is amazing!!!! Live it
Goat
by Harris0n123 on 2019/12/08 02:40
Amazing and it is so good for buy and selling shoes they also make it to where you will get your shoes.
Returns
by robbobcis on 2019/12/08 02:08
The app was good until I had to make a return. They did not accept then because I did what everyone else does when they get new shoes they try them on to see how they fit. They told me they couldn’t be accept them because they were “used”.
Clinton
by Clinton541 on 2019/12/08 02:01
Stockx transfers your money instantlyz but it’s all good
Logo
by zardaboi on 2019/12/07 22:06
The apps logo is just black
Upset
by Kyle Christopher James Hotz on 2019/12/07 21:38
I bought a pair of shoes that costed $400 and the order was canceled for no reason. In fact they said nothing related to my purchase. When I attempt to by the shoes again on the website they had went $200 up in price.
👍
by SneakerHeadMChex on 2019/12/07 20:00
GOAT is the GOAT. Best sneaker app in existence right now
crashes
by Dj_dopekid on 2019/12/07 18:18
A great app for resellers and people who want to find expensive shoes for a steal price. love the used section, but the app does crash almost every time when using the used and goat clean section and this has been an issue with the app for almost a year now and still has not been addressed.
Mannn
by Lrfutgswhhcdsbb on 2019/12/07 18:02
Wouldn’t even give me a full refund when I wanted to return the shoes back in mint condition,the app won’t even show multiple pictures of a lot of the shoes you may be interested in.
ignored order
by ineednyshoes on 2019/12/07 14:41
i was so happy to get shoes on this app and i found some i loved and payed for them thru pay pal as i always do. I never got the shoes. it’s been almost a whole month and i’ve contacted both paypal and GOAT services and the GOAT services said they couldn’t find my transaction when i had proof of my receipt from their app. i spent five days sending emails back and forth with them and now i’ve lost my money because of the app. (it also wouldn’t let me sign in until after i had bought the shoes)
This app is very frustrating and won’t let me buy shoes
by bruin scheible on 2019/12/07 05:20
I have been looking at shoes on this app for months now but Christmas is coming up and me and my grandma were looking on goat for a pair of shoes I wanted. We tried to buy them and the order went through. I was later notified that the order had been cancelled. My grandma called the bank and they said that they did not cancel it. This frustrates me because my grandma and I know for a fact that she has more than enough money to pay for it. My grandma and I ended up trying again and again to buy the shoes but it said that there was a problem. We ended up buying the shoes on StockX. I would recommend that you use StockX instead of this app. On Goat, the shoes would have costed 295 (shipping included), but on StockX it costs 233 ( shipping included)
Shipping to high
by shiphigh on 2019/12/07 01:29
Too much for shipping especially when you have to pay $10
Why so many fees
by Nimuraki808 on 2019/12/06 23:55
You take 9.5 for selling than 2.9 for transferring your money. You’re killing people with fees.
Go to StockX
by toast2youand2 on 2019/12/06 23:39
Go sto
Fee
by Greezo on 2019/12/06 20:05
There is fees to sell! Fees to cash out! So many fee you barely get anything! Wack AF
Best sneaker app
by 7jjj on 2019/12/06 18:52
This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing
Good website
by kickssotrllz on 2019/12/06 18:30
Very well made appreciate it
Review
by Yalow9 on 2019/12/06 16:55
Goat 💪🏼🔥
App icon appears totally black now? Goat logo is missing?
by Pensync on 2019/12/06 06:46
After the last few updates, I noticed the app icon in ios is just pure black. No more 🐐 logo or even the word GOAT in white. It's just pure black? Is this a bug?
Goat is a fraud
by You would of thought on 2019/12/06 02:28
I regret ever doing business with this company. I made a sale on a brand new sneaker then got an email stating that my sneakers looked worn. I believe my sneaker got switched at the drop off location or at the goat warehouse. They sent me pictures of a shoe that look different. I still haven’t gotten my sneaker back after weeks and they expect me to pay a shipping fee after they lied to my buyer about my sneaker not being brand new it’s been weeks and they still haven’t given me back my sneaker. Don’t use this application they will steal your sneakers.
SHOE PLUG 🔌
by glamourkills21 on 2019/12/06 02:08
Ordered shoes from here about a week ago. Does take awhile maybe a week for delivery but when I received my shoes they came in perfect condition and I’m picky lol. But the all is great and the shoes are affordable!! All Jordan’s, Nike’s you name it!
To many fees
by b_more miff on 2019/12/06 00:44
I don’t like being charged to sell and charged to deposit my funds
Hyped up
by fckgoat on 2019/12/05 21:00
I ordered a brand new pair of ultra boost non-dyed and the laces were covered in red spots left from food and also the lace was messed up stitching wise. And I contacted them it’s been a couple days and they haven’t responded. I rather go to stockx ngl.
2.9% fee
by Luke99999999 on 2019/12/05 20:29
Unhappy about the additional 2.9% ($127) fee on top of the other fees that were also about $450 already.
Go with StockX
by DylanSperry on 2019/12/05 19:58
Virtually no customer service with GOAT. I ordered a pair of YEEZYS on Cyber Monday with the “instant ship” option lol such false advertising. It’s been 4 days and they still haven’t shipped out. Instant Ship is a lie, and flagrant false advertising. What if your customers decided to pay and then didn’t, you’d be kind of annoyed wouldn’t you? Overall, go with StockX they have much better support and shipping 100x faster
FEES
by DudesShady on 2019/12/05 17:38
To many fees compared to StockX.. just not worth it
WORST CUSTOMER SERVICE!!!
by TRiiiiiinguyenn on 2019/12/05 16:22
I have been waiting about a month now(11.16-12.5) for a simple account info update! I’ve gotten generic automated responses saying i’ll be handled in 48 business hours max. It’s been a month!!! I have money to cash out on an old phone number I used to have; however, obviously no effort is being made to help me out. It’s been too long. GOAT simply lies with the 48 hour promise for short term customer satisfaction when in reality they will take much longer than that. As of december 5th, I have still not gotten my cash out.
Two canceled orders and my Account was put on hold
by Jimmieshoes on 2019/12/05 09:16
After placing the order I thought that would be it. I was unaware that I would have to follow up and send them a confirmation code for the orders. I was only given 24 hours to do so. After failing to reply with the “five digit statement code” my account was put on hold. I emailed/ created a ticket with Goat Support sent them the codes and asked if they can take my account off hold. Sincerely disappointed because the website and the shoes are awesome. Unfortunately I was hoping to get these shoes for Christmas and I can’t order anything if my account is on hold. Will end up taking my business somewhere else after poor customer support.
Great app my favorite to buy sneakers.
by bryantbbb on 2019/12/05 06:21
Goat is my favorite app
Happy customer
by guccighost23 on 2019/12/05 03:02
Goat is dedicated to shoes and the customers. Straight up good business and fire sneaks. Loving it😎😎😎
Expense problem and easier way to sell
by boogie51boy on 2019/12/05 02:10
I am having a problem with your shoes your shoes are all right and all but there price. Also I am having difficulties selling shoes so just fix that and that is it love the app thank you
Overpriced and slow delivery even for instant purchases
by denmiamibch on 2019/12/05 00:08
Shoes cost more than you can find across the internet, just try different websites, as for the clothes, don’t even go there, poor merchandise availability, prices for the old models are too high even comparing the brand’s internet store. Also, I ordered an instant purchase 5 days ago and still no updates on my shoes.
Love It!!
by ItzMeSwizzy on 2019/12/04 21:08
I love this app! I already sold 3 pairs of shoes that I didn’t want and they have everything I want!! Thx Goat!
Fees to take money out to much
by stefanmoody on 2019/12/04 17:53
To many fees to sell (9%), then additionally when you cash out your credits they take another 3%
Totally obtuse
by Curlylocks08 on 2019/12/04 14:38
The keyboard is too wide for the screen. Much back and forth. Awful experience. I hope I ordered only one.
Good sneaker app
by CbarlieBreeze on 2019/12/03 23:55
Goat app makes it very easy to sell/buy sneakers.
Terrible processing
by Creating nickname 1234)( on 2019/12/03 23:21
I placed order on nov 23rd. With 10 days processing I suppose to receive my order on dec 6. However, somehow there was problem with original seller so now i have to wait another 10 days with new seller. The situation is getting worse because 2 days passed, and new seller has not packed and started shipping yet. Goat really should reconsider their processing or this will be my last order with you.
Great
by josh😈🥵 on 2019/12/03 23:10
They are great💯shoes are fresh‼️💯
Serviced bad
by thaopham2501 on 2019/12/03 22:57
Hi , i feeling so sad because my husband just ordered your shoes on November 23 and ship to goat and right now when we saw the information just wait not ship yet . Only important i ‘ll wear this one for my wedding so when we try to ask when my shoes ‘ll come , they said not sure , We paid more than the shoes cost x3 so we hope it will come soon for my wedding just only 9 days .
Yeezy 350 v2 zebra
by Fybdgdff on 2019/12/03 22:15
I’m the best
Bad reviews
by antonio tedeschi on 2019/12/03 19:56
I ordered the red metallic foamposites and when I checked on my order to see when there coming it said refund issued I have no idea why but I check In my account and there is no money
Disappointed
by scfeads on 2019/12/03 18:26
Disappointed
🔥
by bandchaser61 on 2019/12/03 17:28
Every order been great and came through good
It’s great n all
by Dlaxes61 on 2019/12/03 06:12
It’s an amazing app and I use it a lot but I juss wanna know what the icon for goat is all black now
First time buyer
by James Dezell on 2019/12/03 04:50
Trouble with your site when trying to use PayPal option ... quite cumbersome.
Goat
by Grant Muniz on 2019/12/03 03:21
This app offers what I want when I want it and how I want it best about to get
goat = actual goat
by Patrick James man13 on 2019/12/03 00:59
goat app is the best of all time go get it for free
Great app!
by S. Langi on 2019/05/24 05:05
Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!
DO NOT USE GOAT
by MellowAlex on 2019/08/15 16:39
Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.
The most unprofessional shopping experience
by jes921 on 2019/06/11 20:44
I ordered a pair of yeezys from goat spending over 800$ I waited 5 days for an update as it kept saying they were waiting for the seller to ship the shoes.. after 5 days I opened a complaint ticket asking them to cancel my order if they did not ship that day as I needed them for a birthday.. they did not even respond to my email just updated the status to arrived at goat ( I almost think this was just to shut me up) after waiting another 5 days (which they say it takes 2-3 days to verify) I opened another ticket voicing my concern that they just updated the ticket to keep me quiet I got a response 2 days later saying that I had caused THEM confusion by opening another ticket when I had to because they labeled my first resolved when it was not!! They told me I would hear from them in another 48 hours.. I waited and still had no update.. goat has now had my shoes “verifying” them for over week! So reached out because I hadn’t heard from them in 48 hours like they claimed I would. I got no response or even apology.. just an update from ups that my shoes have finally shipped over 2 weeks later when it is supposed to take 10 days to get your shoes. I am appalled.. please beware when thinking about using this site! They are not true to their word nor care about customers.
Horrible Customer Service
by MatthewMikell on 2018/10/23 23:17
I recently sold a pair of shoes on Goat. The shoes were new, but for some reason had a white marking on the sole making it appear that I had worn them outdoors and lied about their condition. When they reviewed it, they identified the problem, labeled them to the buyer of the shoes as “used”, and said they’d send me pictures of the issue. I never received pictures and yet I was pestered to lower the price of my shoes to convince the buyer to follow through with the purchase. I asked why they wouldn’t tell me what the issue was and still didn’t get pictures. Again, they didn’t give me any reason as to why they said they were used. Finally, after asking for a third time, I got fed up and selected the option to not lower the price. Of course, the buyer being misinformed by Goat, decided not to buy the shoes. At this point I had the option to consign them, or have them returned. I chose to return them and they charged me $16 for shipping. This is absolutely ridiculous seeing as I wasn’t given any good option after they had already screwed me, on top of the fact that the original shipping was free on my end. Not only did they waste my time, but my money as well. I do not recommend selling through Goat because if there’s any problem that arises, I guarantee they will handle it horribly.
Horrible Customer Service
by YoungFlySin on 2019/09/23 22:33
GOAT at this point is a major consignment company with many obvious competitors, so at this point the customer service should be held to a higher standard. It’s absolutely horrible. I’ve had situations where I would have a buyer, but couldn’t sell the sneaker (hitting sell would crash the app) because of an error with the app which wasn’t fixed until the app was updated hours later. You guys send out LATE email response messages hours later encouraging customers to do the regular old trouble shooting (restart your phone, Erase and re-download the app etc.) when the issues are within your app. The response time has been really bad. If not hours days later. The latest issue is sellers doing everything that is asked (shipping out on time etc.) and when it’s time to transfer their payments the app is not sending out verification codes. You don’t offer email verification and you can’t change or update the number without contacting GOAT via email and ironically enough, you guys are horrible at responding to emails in a timely matter. Definitely considering deleting the app once and for all. Issues are too common as of late and it’s a headache reaching out and receiving help or simply getting a response when there’s issues.
Shoes purchased are not promised
by Wordsworth-EMC on 2017/09/19 15:48
Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.
Official👍🏿👍🏿
by Tkhafra on 2018/03/23 20:59
My 1st time shopping with goat for the hyper royal 13 retro’s size 12 was better than all the times I stood in line for the jay’s! I been rocking jay’s since the early 80’s and when I saw these coming soon on another app I wasn’t impressed but on the day of the sale I was tuned in and had to have them but they sold out everywhere I usually get a ticket in 2 different states and 99% of the time my name get pulled so I remember a friend of mine put me on to goat and I thought it was cool back then this was in August of 2017, didn’t think I would ever pay more than regular price but I did and the process took less than a week the emails were on point keep me updated and my joints official!!! I will be letting all my people’s know that goat so far in my book is top of the line I look forward to future business with them I wanna create a good reliable relationship with them! it allways feels good when your money is well spent and in this case I’m completely satisfied with my purchase thanks Goat!
New more like restored /goat credit?🙄
by jdonte97 on 2019/10/15 15:32
Ordered the Air max 90 viotech original color way , was just 2 weeks ago called footlockers all around they all claimed they didn’t have them (even though footlocker owns this app)so I decided to go online couldn’t find them on the footlocker or Nike app so downloaded other shoe apps GOAT ,stadium goods and stock x looked at vids on all just to make sure they where legit an they past the test. so I decided to order a pair of the viotechs from Goat Ordered new shoes and express shipment they came pretty fast no complaints there. But when I opened the box my heart sank , one shoe was completely damaged on the front clearly visible and the other was leaning off center! I ordered brand new shoes and appeared they sent restored, so not even 15 min after getting them I’m returning them filing complaints etc. they take days to accept my return , no explanation as to how these passed a quality test and they won’t send you your money back you can only get goat credit (why would I continue to buy from you guys with a screw so badly) not only that 30 dollars was deducted from my credit for “shipping” because of there lazy screwup. Hopefully I can get sum in store somewhere because the other apps seem to be just as shady. Be safe people 💯
Sold Fakes
by Joelzjr on 2019/06/01 12:56
Do not trust this app, they sold me fakes and I contacted them and they kept saying they were real and wouldn’t even offer me a refund. I showed them pictures and they kept saying they were real AND not used. The last thing I got from them were definitely used. I bought 5 pairs f shoes in the last month and I let them know I was very good customer for them and the best they could say to me was that it was real and not used and that all sales were final. I want my money back, I have spent a lot on shoes within the last month and a full refund is the only way I will continue to be a customer. I also asked to speak to someone who was important and had more power than the people that respond to the emails and they wouldn’t connect me with someone. Literally last week I was saying how much I preferred Goat over StockX and this definitely makes me want to shop at StockX more and on top o that they have clothes that they sell and the best part is they have refunded me my money the full amount when I had a problem. As of now until my problem is resolved I highly recommend to NOT buy from Goat, instead go to StockX. I would love to change my review to help the picture of Goat but as of now do not shop here.
Always on point
by Dlepley01 on 2017/12/28 20:07
I’ve recently jumped in to the sneaker game and as everyone in it knows the level of fakes is getting to be off the charts. You can’t just go and buy a sneaker on eBay or other outlets without being nervous about its authenticity. This site gives you the go around to take that worry off of you. The level of insane profit that can be generated in basically 24 hrs after a shoe releases opens the door for the best fakes . Some of the shoes are going for 1000x what they are retailing for so the fakes are just about perfect and are getting to be harder to spot . If I’m going to throw $500 on a shoe I definitely want what it’s supposed to be. I tried this site before I had ever heard a great deal about it and always been beyond happy with the results every time. I have never not got exactly what I was supposed to and for that this is my main go to and will continue to. I’m waiting for a pair off OFF-WHITE AM97 now and I know they will be perfect when they get to me without question.
Rip off
by Lisaloo1234567 on 2019/10/25 06:41
I bought a pair of glow yeezy a and a pair of cloud yeezys. Both pairs did not fit. I paid for the “fast ship” I paid 290 for the cloud yeezys. When I returned them for the correct size they only gave me goat credit for 200 dollars. So I asked them where the other 90 went. Apparently that fast shipping you paid for to get them quicker is non refundable PLUS you have to pay for it again in order to exchange the shoe for the correct size. Complete rip off will never do buisness with GOAT ever again. So they took 200 from me just for shipping and I don’t even have a pair of shoes in my hand and I have 800 in GOAT credit from the shoes I have to pay another 200 in order to get the shoes on time. So 400 dollars JUST IN SHIPPING! Be careful spending the money on “instant ship” because if you get the shoe and it doesn’t fit and you want to exchange... you don’t get the money back. So when you exchange them you have to buy that “instant ship” all over again. But they don’t tell you that. I want all my money back. Oh and not to mention! Even when I paid for the instant ship it still took forever. Don’t reccommend buying from goat. Read the reviews for yourself. First and last time ever buying from GOAT the JOKE
Overall Totally Classy
by TinaLacey on 2018/05/16 06:52
I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!
Return and Refund Deficiency 🚮
by MCTaylor_IV on 2018/08/26 01:31
The biggest fault that GOAT has is the return policy. A seller has 72 hours to opt out of a deal where as a buyer only has 3 hours to cancel a bid. I understand the fluctuation in pricing but if you’ve already agreed to sell somebody a shoe at a certain price unless that shoe sells out a seller should not be able to back out of any deal. I ordered a pair of Vapormax Fly Knit Lasers and 4 days after my bid was accepted I received an email saying that the seller backed out. So I have yet to try and purchase them again. At the same time I also had a $345 bid on the Travis Scott Catcus Jack Retro 4’s that was accepted. Again with no notice at all was I told that the seller backed out of the deal yesterday. I am now reading everyone else’s reviews to find out they’re not being refunded money, they’re being sold fake shoes, there’s damage done to brand new shoes and the overall customer service is absolutely horrible. I am terribly afraid that I’m going to be sold a fake shoe, will have no way of being refunded my money and I will have no one to speak to about it. Whether everything works out or not after this purchase I WILL NEVER ORDER FROM GOAT AGAIN and the app will be deleted from my phone.
Worst service ever
by Jr.harold on 2019/06/29 19:49
I had listed my pair of yeezys on this app because I heard a lot of good things about it. So I list them and everything thing was going smoothly. Someone offered to buy them off of me and I accepted. I go and drop off the shoes at the goat drop off location instead of shipping them. The next day I get an email saying there was in issue with my shoe. They told me that the shoe was used and they had sent me pictures of the shoes. The shoes are literally deadstock. I’ve never worn the shoes while I had them. I only took them out the box to take pictures of them. So the buyer refused to buy them because they were “used” so I basically lost a sale. I had them consigned listing for a day and took it off and ordered them to ship it back to me. They charged me $10 just so they can ship it back to me. I ordered the shoes OVER A WEEK AGO and haven’t gotten a single email on an estimation on when I will be receiving my shoes. I contacted customer support about the issue and they said they would reply at the latest in the next 42 hours from when they replied to the email. I haven’t gotten ANYTHING at all. Worst service ever and I won’t EVER list another pair of shoes on this app
Waste of time AND money
by Dyneece on 2019/09/26 01:04
I purchased some shoes from GOAT. They sent me shoes with a yellow sole, when the sole should’ve been white. Evidently whoever shipped out the order didn’t care or didn’t inspect what they were shipping. This was my first order with this company and I paid it through AfterPay. I have contacted GOAT so many times about trying to send them back and I got no response. It literally took 20 days to get an authorization to send the shoes back. Then I was authorized to get the credit once they receive the shoes back. I did not want to Credit I wanted to be refunded because I paid in installments. But today are fine, but I have to use GOATS credit because they don’t do refunds. I will never, ever, ever, ever, ever, ever, ever order from this company again. They have bad business practices and ever Denteley they do not do quality-control. I will gladly spend my 100+ dollars somewhere else. Before ordering please read the fine print before you order because they are very sneaky and tricky. Our use after pay all the time and have never ever ever had a problem until I ordered from this company. Please be very cautious. Try eBay or somewhere like that. I hate GOAT!!
Bad customer service
by Corymp1 on 2019/07/11 13:02
I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.
Great App, Unwanted Notifications
by Prasand J on 2019/05/31 16:21
I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.
Never Buying From This Company Again😤
by Chinahm on 2018/08/21 08:00
Although some people may have had luck from purchasing shoes from this site, I did not. I ordered the Nike Air Max Plus in Metallic Gold for $185 after shipping, which I couldn’t find anywhere in stores where I live so that’s why I bought from this resell site which I normally never do. 2 days later I got a tracking update saying “a shipping label was created for your item on July 26th” , it’s now August 21st and I still haven’t received my shoes or gotten any other tracking updates besides that one. I also contacted them 3 times with no response, so finally I got in touch with USPS to figure out if it was something on their part. They confirmed that the shipping label was created but that the package was never even handed over, and told me to contact them again and see about getting my money back; but of course no response again. So basically they scammed me and took my money and I ended up having to contact my bank and do an investigation on the transaction to try to get my money back which I’m still waiting for. This may not stop you from purchasing from them but I would just be careful.
Customer service is terrible. Simply horrendous.
by rontheoriginal21 on 2019/02/27 05:55
I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really
BEST PLACE TO BUY SHOES
by Darius 💯 on 2017/10/23 07:44
so i was looking for a good app to buy jordans and nike’s cause i like to collect those. i came across goat and i thought i would try it out. EVERYTHING WAS PERFECT. the prices weren’t high the process was easy and it’s really nice. i bought multiple shoes from goat like sport blue 6, black toe 14, royalty 4, white yin yang 1 and a lot more. i trust goat more than any other shoe website and it’s a lot better cause the prices were below retail and the app is really easy to work. i bought french blue 12 size 11 for $175 and usually now they go for around $270+. i would HIGHLY recommend this app to anyone who collects shoes or is just looking for a pair. and the best part is when you buy a shoe the app tells you what’s going on. first the seller confirms and boxes the shoe, then ships to goat, goat then verifies the shoe(if it’s fake you get a FULL refund), then they ship it to you and you get your shoes. best shoe app!!!
Terrible.
by uhhuhyouknowwhoitis on 2019/05/11 00:34
They send shoes that are damaged but listed as new first of all. I bought some shoes that were at goats facility that had went through “inspection” but when I got them the left shoes was completely defective. It was like the left shoe was a display model. That was the first red flag. If the shoes aren’t instant ship, you better have some time on your hands. It will either take weeks to ship or something will fail along the way. You buy a shoe and wait 3 days for confirmation from the seller and they go ghost. I waited a week after I bought a pair of shoes that were used and in the description it said “NO BOX”, That didn’t bother me I just wanted to the shoes to fill my collection. When the shoe arrived at goat for “inspection” they said it didn’t have an OG box so they wanted to ensure me I got the best deal. So they said they’d find a compatible match, they couldn’t because it was the only one left so they said oh well good luck looking. That screwed the seller over and the buyer(me) over. It was a terrible customer service move on GOATS behalf, you made me miss out on a shoe I really wanted. Probably will never shop again.
Worst Customer Service!!
by CJ0788 on 2019/09/19 01:58
I bought a few pairs of Air Jordan 1’s and placed them in Goat storage to resell them later at a higher price, and to also skip the whole shipping my shoes out to them for verification. To anyone thinking of placing their shoes in Goat storage, Do Not!!! My first two pairs sold without any issues, although I feel like Goat uses our stored shoes for their “instant ship” option and keeps the difference because there is no option to list your shoes at a higher price for having your shoes stored with them and you are always competing with other sellers who are shipping their shoes in for verification. Very smart on Goats ends! My last shoe that I had stored with them sold and it has been on hold for 72 hours now! They haven’t released my money or relisted my shoes for sale, this is ridiculous! Considering that I have my shoes consigned with them. I emailed their customer support and they haven’t been able to give me a straight up response about why they are holding my sale. If it is an issue with the buyer, that should be resolved between Goat and the buyer not me. Their customer service is the worst!
Goat Scam :
by rico 12222 on 2019/04/21 21:28
I was successful on 1 of 5 attempts to make a transaction on Goat . They immediately charge my credit card but the seller is in no rush to send the shoes . Waiting for a better offer ? Also has them on another site ? Not sure . All I know is I didn’t get the sneakers I was charged excessively for and after waiting up to 3 weeks was told the seller decided not to send the shoes . How about this novel concept, make the seller put a credit card on file and charge him if he reneges ? The goat scam is great for goat ! Risk nothing and extract a large profit for having an expert 😁 funny , authentic a pair of overpriced sneakers . Good luck ! The clock is ticking on goat 🐐 6 months they’re out of business. I may open my own place and call it float ! Because that’s what they do with your Money . David DeLisi. Had to put 4 stars or they wouldn’t accept my review !
What has happened??
by Derek1495 on 2019/02/07 08:20
I used to LOVE this company. It was better than the competition in many ways. Over the recent months there’s been a severe decrease in the quality and care of the people working. I’ve been shipped incorrect things. I’ve been told my shoes were missing things when they were not. Goat has even apologized and purchased the sneakers the first said were missing things. My biggest complaint here is how obvious it is that the people working for you have not even the slightest knowledge of sneakers. Especially those who are handling the tickets and online customer service. I used to love you guys. No your just headache after headache. You never notified us that we’d be charged tax. And then you ever so cautiously just add it to the bill. You don’t even show that it’s been added on the screen we have to physically scroll down to see that the total has changed. Step your game up. You used to treat us like family. Now we’re just customers. For anyone who made this far I have well over a 200 seller score. I use the app a lot. It’s sad that it’s changing the way it is.
Scam
by E.le1 on 2018/05/08 18:40
I bought a pair of Jordan 12 taxi's off of this app and they were fake. I'm not a hater or anything but I've trusted goat for years and have been buying shoes from this app constantly. But when they let one fake get through and I didn't even check for it to be authentic because goat has never sold me fakes before so I didn't really think too much about thinking they're fakes. It even came with an authentic verification from one of their employees and it was even hand signed. But now when I ask customer service for help they say they'll respond in 48 bunnies hits but it's been weeks and looks like I'm not getting my money back for fakes they sell. It's complete bs. Never buying from goat again. StockX from now on or flightclub. Every time I email the customer support about something else they will email back in about half an hour but every time I ask help for the fake Jordan 12 taxis I got from them. I never get an email back. I've emailed them about it the fakes and then they don't respond but when I ask for something else they respond quick. It's weird, I wonder why they do this.
Do not shop with GOAT
by willyjc543 on 2018/05/14 20:55
I ordered a pair of shoes just over two weeks ago, Jordan Tinker 3’s, and they were “delivered to goat” within days. And that’s where they have remained for two weeks. I contacted customer service to ask what the hold up was and they proceeded to tell me that somebody in the shipping department would reach out to me within 48 hours. Whatever right? I just figured I’d wait it out and see what the fuss is about. Well 4 days passed and I hadn’t heard anything back (I’m not sure what kind of time schedule these folks run on but it’s not accurate) and I was slightly flustered so I may have said a few “French” words in my little message to them. They got back to me within 13 hours and told me to watch my language and that somebody would reach out to me in 48 hours, that there was a “craftsmanship defect” in my order. They give you no information and there’s no physical phone number to call. I’m sure I will wait at least a month if not more on my shoes (that’s IF I ever get them) take your business elsewhere. This app is a joke. No clue how these people run a business.
“No return policy” allows sellers to sell inaccurately described shoes at buyers expense.
by richeyrich26 on 2019/07/18 22:05
I have had several issues with this “company” and how they “verify” shoes, but because I can find shoes on this app cheaper than I can on stockx, I still utilize it. My biggest issue and their biggest flaw is GOAT does not hold the seller accountable for inaccurately described shoes. Bought a pair of used shoes which, based on the pictures, merited a higher than usual price tag. However when I received the shoes, there is a very visible scuff which has lifted the leather and taken the dye off, over an inch long. This flaw was not shown or mentioned in the sellers description. Sent email to GOAT. They come back nearly 4 days later and tell me tough cookies because their “verifiers” verified the shoes meet the sellers description and passed.. I said no, no to that because I actually take screen shots of every post of used shoes I buy as backup to any claims such as this. But none the less because of that and their “no return” clause, I am stuck with a pair of damaged shoes.. be aware, they do not hold bad sellers accountable.
Bad
by bangsat84 on 2017/12/21 04:11
I buy Nike uptempo wheat from their app brand new it took me 1 week because of goat need to verify its authentic or not When I got the shoe I check the shoe I found a scratch in the back of left shoe and there a lot of glue around middle sole on both shoe it’s take them 3 days just to reply my email and the email they send me told me that they read my email and gonna email me back in 48 hr business day ok after wait 2 day they told me they gonna give me full refund in goat credit but it’s almost 2 week and at my first time buying from them already like this so I tell them that I already tired with this and I want my money back to my bank account and they say their policy they cannot return to my bank account because it’s already past 3 hr since the seller confirm they take the order well I buy brand new shoe I expect it’s perfect if not glue everywhere anywhere u go if u say brand new but have defect u should say it or write it in the app so the potential buyer can decide they want to buy it or not not like this U guys better think twice if u gonna buy it from them
Best sneaker app
by 7jjj on 2019/12/06 18:52
This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing
Scammed...
by Apixia on 2019/08/15 17:39
I ordered a pair of new size Men’s 7 ultra boosts from Goat. I’ve used goat for shoes in the past and always had great experiences, but not this time. I received not only a size 4 (wrong size), but one was also clearly used while the other shoe, brand new. Something so obvious to the naked eye, clearly no one actually checked the shoes. This was very disappointing. I reached out to GOAT customer service... Three days went by with no response. So I obviously sent in a return. They then charged me an extra $15 for return shipping on top of the $10 shipping to get the item to me. So I end up losing $25 because of a mistake this company promises won’t happen. When I received my money for the return, it was given to me in GOAT credit and I was not able to transfer the money back into my account. So I ended up losing about $200 because of a company that couldn’t do what they promised their buyers they would do. Still haven’t received an email back from them and am very upset that I am not out this money. Will never do business with them again.
Please do not buy from here it’s a nightmare
by boogero t jones on 2019/07/03 22:17
Don’t listen to the review average, trust me. I’m sure many people have positive experiences, but do you really want to risk it reading all these bad reviews that are the most helpful? I was so excited to purchase a pair of shoes I loved when I was younger but couldn’t afford as a graduation gift to myself. Turns out that to them “new” means “obviously used and worn a lot” because I got a pair with creases, rocks and sticks in the traction pattern, scuffs all over, paint chips on the lace eyelets, and stains everywhere. Also to them a “good condition” box means no box at all. I am so immensely disappointed because I saved up a lot for this and was so excited for them. Instead they crush that hope of mine and stomp on it with some dudes used J’s. If you want to do any returning, you also have to pay for shipping. And since I had to pay shipping to buy and they don’t return that, I lose like 30 dollars from this little try on. Not only that but they only give you the return value in GOAT credit, so thanks I get the privilege of getting my hopes crushed again when I get something entirely different than what Was advertised. Once you give them your money it’s gone for good and they will give you only a portion of your refund and only in store credit which is useless when you cannot trust the products to be authentic to description. This was my first time using this service and It’s truly heartbreaking. Please do not use them.
Beware- a Scam
by MikeyN115 on 2019/05/10 00:05
After selling a couple pairs of shoes on GOAT, I received an email that I “qualified” to be a GOAT Clean seller, which means I would ship my shoes to GOAT Clean and they would professionally clean a photograph my shoes and list them for me. The services they perform would mean I could sell them at a higher rate, but they would take a bigger cut, which I understood and was fine with as a motivated seller. I shipped three pairs of Jordans in very good condition (one was never worn) to the address provided (the shipping was free). A couple of weeks later I received an email that one of the three pairs of shoes wasn’t in good enough condition and that if I wanted the pair back I needed to pay them $20 for shipping. $20!!!???? A few hours later I received a follow up saying that actually none of my sneakers, including those never worn, were I good enough condition and that I needed to provide $60 (20 per pair) if I wanted them shipped back. What kind of shipping costs $60!!!?? Total scam operation. I now have to pay them for shoes that I own - they made a quick buck. Don’t fall for it.
Great alternative
by Tenacity04 on 2019/10/27 08:30
Like many people in this world, I live in an area that doesn’t get any of the shoes I love within a reasonable driving distance so apps like GOAT have unlocked my hobby on a whole new level. I buy and sell with full confidence on GOAT. Everything is always 100% legit and the process does not take too long. My ONLY gripe about GOAT is customer support could be a little better and I don’t like the extra fee just to cash out my money. They would rather you spend your credits in the app and I don’t like that. Other than that, I would still use this app and do. I still give it a five star rating because it has a great selection of old and new and the unique that I look for and I would let anyone I know use it without any issues.
Good, until you buy.
by haddy35 on 2019/05/17 14:38
I was browsing Goat and StockX for some sneakers. I placed a few bids on some lightly used sneakers, but found a pair of sneakers on StockX that I liked instead. I cancelled the bids I left on the used sneakers and purchased the sneakers on StockX instead. Then, I get an email saying a bid that I CANCELLED was accepted, and the app failed to notify me as well. At this point I need to cancel one of the orders because both sneakers were ~$200 and the two transactions combined drained my account. I told Goat service what happened, and got a response that said it was by a Goat employee but was written as a bot email and did not mention my problems whatsoever and just stated the Goat return policy. After that i've sent over 5 more messages to the "24/7" service, and have not gotten a response since. Now I need to go to the bank and cancel a transaction that never should have went through. Never buying from here again, and Goat still has yet to reach out and resolve my case. I hope this review changes that.
platform g.o.a.t .. but service is w.o.a.t
by A.D.'N'3.D. on 2019/04/01 10:44
selling/buying/trading sneakers for 15+ years around the world so generally very knowledgable about process and typical points of friction/contention .. goat has come in and provided a seamless, beneficial, accessible model to build trust into the transaction process generally platform: well-designed, smooth, intuitive, fresh approach to mass inventory structure of 2-sided sneaker market, brilliant use of pricing touch-points in user-facing spaces service: absolutely the worst of all time service i’ve ever seen .. for a platform that is so good/easy to use, the wall setup between users + service dept is abysmal and completely disorienting .. any issue with an order is unilaterally handled after multiple delays and unknowledgeable service people (with little power to boot) making decisions on what to do .. this creates a stream of open ticket being “worked on” by faceless, inept individuals who couldn’t care less about consumer needs .. this reality destroys every positive that comes along with the platform and makes the goat experience intolerable (there are other resell platforms out there with similar authenticity guarantees + cheaper prices + more willing service teams) goat quickly become w.o.a.t (worst of all time) when they decided to build out front/feature set in a market that is CROWDED with players offering exactly what they offer in packages that at least offer some semblance of awareness/connection to consumer needs
Customer service is non existent?
by Zach. W99 on 2019/06/14 17:24
I tried getting a pair of shoes from a seller and it’s been 2 days and still don’t even have confirmation that the seller approved the sale. I tried emailing GOAT’s customer about it and have still yet to get a response. Also I can’t find anywhere online on how long a seller has to confirm it before I get my money back. My girlfriend bought the same pair of shoes for even cheaper than I did on the app from a different app and she is already getting hers today, 2 days after she ordered them. Meanwhile the seller hasn’t even cnfirmed my sale and goat hasn’t answered me at all about the situation. The price on the shoes has already gone up so even if I get my money back, I’ll end up having to pay almost 100 dollars more to get the same pair I tried to to begin with. Overall just have not had a pleasant experience with this app and will not be using it again after I get my refund. Disappointed
Multiple issues- NO solution
by KMtrangKT on 2019/10/31 16:07
Although I believe GOAT is an amazingly diverse app that connects sellers to buyers in a professional and trustworthy manner, I’m very angry about various issues that were not solved through support. 1) There was fraud action on my account where I did NOT authorize to order or offer on shoes, yet they said I did and would not let me cancel the order. I spent over $300 on shoes I did not want, and they had no concern as to how my account may have been hacked or used by someone else. They didn’t even give me recommendations on how to fix this (possibly returns, which still doesn’t give you back the full amount you spent) 2) it’s difficult to find Information regarding your order unless you keep the email to link you directly to the spot in the GOAT app. 3) I have not received shoes that were said to be delivered. For the amount of money being spent on this site, it’s not okay that I don’t receive my product. On top of that, i still haven’t received a message back on this matter. Although it takes various steps to be reliable, I’m still having issues going unattended to. I support this app’s ideas , and it’s collection of secure products, but am very unhappy with the service. Because I have not received my items, and the lack of care by the support team, I don’t know if I want to continue shopping with GOAT.
F- in customer service
by Awhawkeye on 2019/09/02 03:39
This company has the worst customer service out of any company I’ve ever done business with. And I do a ton of online shopping. I have had periods of 3 weeks go by before getting a resolution on a pair of shoes I’ve purchased, I’ve had items presumably stolen by their employees (management refused to call me under any circumstances to discuss this), I’ve had several shoes sent to me with major flaws that are outside of normal glue stains etc. With over 100 combined sales/purchasing transactions, I’ve had about 10 issues in which I needed to contact them and about 3 were handled properly and 0 in a timely manner. Every time you need to talk to GOAT you better count on 3 days between interactions and at least a week of your time wasted with their employees pretending they don’t comprehend the issue. It will take at least two weeks to get anything done. When another company comes along with even decent customer service I will stop doing business with this company.
Poor experience from start to finish.
by powerbabo on 2018/01/01 16:27
Final Update: Was able to FINALLY successfully sell a pair of sneakers. Even with the “instant sell” option I had to wait over 24 hours for them to approve the pictures of the item, even though they still take time to authenticate them in-house. Why even have us upload pics? Secondly, when I went to cash out my earnings, they say there is a 2.9% fee to transfer to PayPal. I didn’t think much of it because that’s PayPal’s normal fee. HOWEVER, they use the Payout method which paypal charges no fees for. GOAT actually takes that 2.9% off the top FOR THEMSELVES. Super shady way to do things. I will use GOAT in the future to sell used sneaks or new on the condition I can net more money. However, if the amounts are close, do yourself a favor and use StockX. It’s 10x less of a headache. —————————————— UPDATE: I was FINALLY approved for selling. Posted 3 sneakers for sale. It has been over 24 hours and my listings STILL aren’t live. Emailed support and haven’t heard back either. My rating remains until this gets straightened out, but I am very disappointed so far. —————————— I submitted a request to become a seller almost 2 months ago and have still not heard back nor been approved to sell. I have a bunch of stuff to sell but customer service essentially refuses to let me use the platform. Will update this review if and when I get approved.
The app is great, just a few suggestions GOAT...
by JeRzBrY on 2019/10/24 01:43
Love the app. Been using it for close to 3 years now. Bought nearly 2 dozen sneakers and sold more than a dozen. Easy process every single time. Nearly perfect. The new update to purchase apparel is HUGE, and I’m hoping for more streetwear brands to be added soon (Supreme, BAPE, Undefeated,etc.) Suggestion for further updates: When we are looking to purchase a pair of sneakers from the used section, allow us to communicate with the seller. Allow the buyer to ask questions about the pair they are looking to buy—(how many times they’ve been worn, further detail on any defects or blemishes on the shoes, if they would be willing to sell for less than asking price, etc etc.) Thanks GOAT team! You guys are amazing :)
Fake/defective shoes
by __off__white__ on 2018/04/28 21:13
I ordered a pair of yeezy powerphases (grey) and everything went completely smooth until I got the shoes. When I opened the box I noticed the box had defects but i didn’t think it was a problem because after all it is just the box. When I saw the shoes they looked ok until I tried them on. After taking a closer look at the shoes I noticed that the shoes were not the same. The left shoe and the right shoe were not the same color. The toe box was made out of a different material from the other. I was extremely frustrated and messaged them. I got 1 response and after that nothing happened. I continued to send them messages to see how I can get a refund but again, no response. I waited about 10 days for a response on what to do and still. nothing. The customer service of goat is completely awful. The shoe checking is worse. And the overall experience with goat was atrocious. I will never buy from goat. Anyone who wants to buy shoes just use stock x. Goat is terrible.
Goat is horrible (Don’t listen to other reviews)
by illuminism on 2019/01/28 16:29
I decided even with the reviews that Goat has received in the past to purchase a pair a sneakers from them, and they proved every review right. They are horrible from the customer service to the advertisement. It’s all false. I opted for the pre authenticated pair of shoes which was another 20-30 dollars and faster shipping and still winded up getting the sneakers in 2 in a half weeks. Then once speaking to the representative I was reassured that I would receive a credit for the amount that was spent but have not received that till this day. This company is horrible and I need for whoever is reading this to understand how upset not only I am (your customer) but all the others that have left a comment that has either been ignored or unseen. I will be posting this to every forum that has to do with Goat so any one moving forward can see yet another customer who is un-happy with the performance and customer service that you (Goat) has to offer.
Don’t bother
by Blackmassfit on 2018/06/17 15:08
I wouldn’t bother unless you want some dirty shoes. I recently ordered the 14 last shots and they came in dirty and dusty it didn’t appear to be worn but I was concerned if it was this years version and not 2011 I sent them a message and they ask me to send a pic of the dirt when of course I wiped it off by myself it even had some grass I am going to pick up a new pair and compare them and if they are off I will get legal action because that’s bull on their part whack shoe site I’m going to try StockX. Customer service is terrible as expected because they were acquired by the notorious Flight Club NY who is known for the worst service. I do like that authentication is backed by Flight Club that’s it. But it’s a decent place to find older models of shoes that you may want
Goat Review
by N81998 on 2019/03/19 16:43
Honest opinion from a sneaker head/purchaser. Searching & finding shoes/exclusives on here is very easy even with finding personal sizes. Some are often overpriced for the condition or seem ‘fake’. i’d know good fakes are on here cause my last purchase of a Kobe 7 Galaxy ended up as a replica so people do sell fakes on here. every sneaker head knows to check a shoe before purchasing either way or should at least. GOAT does honor their policy in giving a GOAT Credit or a refund on sight if purchase goes that route. I got great customer service related to that from email relating to the problem & a simple click to get a refund or GOAT credit. Other than that if they do pass inspection, shipping takes but two days if ordered in the beginning of the week. GOAT is legit for anyone who hasn’t used it and wants to give it a try.
Things could be better
by Sacsta on 2019/06/19 18:26
There’s other apps I have for buying sneakers, especially rare ones. And GOAT was fine but upon placing my order and getting my shoes, I received my all white shoes with black smudges which was an inconvenience cause I had to clean them when they were marked as “new shoes” not used. I wore the shoes twice, to work, and when I went to wear them again I noticed the soles of the shoes were falling apart. I reached out and GOAT said I have to go to Nike for this issue, but they check the shoes to make sure they're in good condition and I still didn’t receive them in a condition that I thought I would. I would think twice before using this app. You might not get what you pay for since the verification doesn’t seem reliable.
Fees?
by $PEKZ on 2019/01/16 18:35
Goat is very scandalous with the fees. All fees should be stated upfront to any seller of Goat. Otherwise it kinda looks like Goat is trying to finesse commission from the actual sellers come up. Goat is just the platform, don’t play the sellers. There is too much competition for that. My first transaction I lowballed my price already calculating out a percentage that Goat would’ve gotten but it seems that Goat not only wasted a lot of time in the process of me earning my credits but also hit me with 2-3 hidden fees that I wasn’t even notified about. The only thing Goat really did display my price just like any other online app. If Goat is going to do that I will just take my business elsewhere. Sellers can’t even really sale because the overall Goat Fees is 22% which is a bit of a steal. Goat just needs to be on it with stuff like that and not be so distracted by all the hype they are displaying.
Good for buying, not for selling
by Double xtreme on 2019/05/28 05:37
I have used Goat to purchase multiple shoes and have had no problems with that. However, I bought a pair of Cactus Jack Jordan 1s on the release recently and decided to resell them on Goat. I posted them and they sold right away. The very next day I printed off the shipping label like I was told and put it on the box I was shipping the shoes in. I took it up to UPS and had no issues. It was Memorial Day weekend so even though the package was supposed to be 3 day shipping, it was going to be probably 5. After 3 days however I got on the app and saw that I had 10 points taken off of my seller rating because I had a order cancelation. So I didn’t have the shoes, or the money I was getting for them. I messaged customer service and I am currently waiting for a response but I am very unhappy. I chose Goat for selling my shoes because of their low fees and easy to use app, but if stuff like this happens, I may have to find a new app or website to sell my shoes on.
Don’t waste your money
by angrysneakerhead312 on 2018/12/24 20:41
Negative stars!!! I’ve made several purchases and never had a problem. Now on my most recent purchase a supposedly “new” pair of 300 dollar boots I realize I ordered the wrong size and ask if I can cancel my order. They said no which is no problem, they said to return the order when I receive them. So 5 mins after receiving my package I send them back WITHOUT EVEN OPENING the box that was said to be verified as new expecting to be able to just order a new pair once they see I returned them the package the same way they sent it. But NO! They send me a email saying the boots are used!! So why would you all lie and send me used boots in the first place claiming they was new!!?!? I’m not one to brag or boast about money but I spend upwards to $1000 a month on shoes from them and this will be the last time I ever deal with this SCAM of a company again!! Taking my business to stockx it may cost a little more but at least they don’t lie and scam their customers.
Joke
by OPlatypus on 2019/10/14 14:59
This company is a complete joke and shouldn’t be trusted. I bought a pair of sneakers that my son has been wanting for his birthday. Without getting into detail, let’s just say my son has had some challenges of late and getting these shoes represented more than just shoes. We ordered them together and he was ecstatic when we received our confirmation of purchase. They were even scheduled to arrive on his big day. Well over 24 hours later, I received a form email stating that the order had been cancelled by the seller and we would not be receiving the shoes. We were told a warning letter was going to the seller but regardless, our order was closed and we should feel free to find another pair. Absolutely unacceptable and ridiculous business practices. Our order was confirmed via email, my credit card charged and in the end, I was left explaining to my son why he wasn’t receiving his gift after all. Never using this site again.
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App name
GOAT – Sneakers & Apparel
Description
GOAT is the global platform for style. Discover the largest selection of sneakers, apparel and accessories including just dropped, sold out and future releases–all in one place. Now shipping to over 164 countries. SHOP LEADING BRANDS Shop over a million listings of sneakers, apparel and accessories from the world’s emerging, contemporary and luxury brands including Nike, Air Jordan, adidas, Yeezy, Off-White, Comme des Garcons, Acne Studios, Gucci and more. SELECT WANTS AND PLACE OFFERS Find the right product at the right price. Set alerts and place offers. GET INSPIRED Read Greatest, our magazine featuring stories of emerging artists as well as industry veterans who continuously pave the way in fashion, art, music, design, entrepreneurship and beyond. REST ASSURED All sellers, retailers and boutiques are vetted, and all sneaker orders are verified by hand to ensure they are authentic and as described.
No more shoes
by Iac7505 on 2019/12/14 17:36
It let me order 2 pair of shoes paid on time me my cousin and friends used the app now neither one of us can order anymore shoes from them I don’t understand and it’s happening right before the Jordan 11 breeds come out....Smfh get ya trust ya card number and cut you off like you owe them something. # pissedthefuckoff!!!!!
Wonderful
by PVL91501 on 2019/12/14 16:31
So glad I found this app. Tons & Tons of styles, designs, mfgs. GOAT Storage what a great concept
Single mother
by extrememly happy on 2019/12/14 15:54
My son has wanted a pair of Yeezy sneakers for years. Since finding this site, I am not able to get him a pair for Christmas. I am sooooo excited. Site was user easy.
This is a terrible way to buy shoes
by mwashton1 on 2019/12/14 01:13
I tried to order some Nikes. It took a week for it to be sent to them only to discover it the wrong shoe. They don’t want to give refunds, they try to give you credit even though when it’s the wrong shoe you supposed to get you money back. In the end I did get a refund but the shoes I tried to order they actually had at their facility according to their app. Why couldn’t they send me those as apposed to holding my money for a month. Terrible experience and never got what I wanted. What a waste of time and money.
Good but don’t expect good customer service!
by Eman.lotfi on 2019/12/13 23:11
They will ship you a box with huge ripped edges and will call it a minor rip! So... don’t expect too much
Don’t use this app. STOCKX is way better by FAR
by rawrawsosa on 2019/12/13 22:27
I ordered 4 pairs of shoes over the last month still waiting on 1. Not 1 transaction went smoothly. These people are clowns. They don’t respond to any email. No customer service number available. Seriously need to change their name to JOKE.
GOAT is exceptional
by sneakerhead12344567899 on 2019/12/13 22:14
You
Easy to order
by GPeach02 on 2019/12/13 21:33
Great site to find awesome deals!
GOAT
by cimoneD on 2019/12/13 19:24
I love the goat and its cheap prices.
I don’t have no social media
by THE REAL BIG DADDY101 on 2019/12/13 19:12
Crazy for you to complete your profile you need social media.
I was nervous
by LJordan3 on 2019/12/13 17:26
I didn’t read the reviews before I purchased a pair of sneakers as a Christmas present. After I read the reviews, I was nervous. I tried to cancel my order to avoid any of the issues people were complaining about. But! The shoes came & I am pleasantly surprised. I did do the option where the sneakers are shipped to GOAT for authentication first. It was three days from the order for the seller to ship to GOAT. Then only two days from GOAT to me. They actually came a day earlier than the delivery estimate. The sneakers are brand new & were boxed well. Thank you!
Fee
by c44baccas on 2019/12/13 17:04
Goat takes so much money Fromm seller fee then has a the nerve to take 2.9 fee to cash out... ridiculous. Never will I sell again here
Good
by bakande on 2019/12/13 06:01
Good
move on baby
by ponchoconranchobb on 2019/12/13 03:31
The authentication process takes way to long!! You can find a better app thats faster and has authentic products like stock x.
Good but charge a cash out fee
by AIM IS DEAD. on 2019/12/13 01:59
Good to sell but they charge a sell fee and a cash out fee
Sneaker Heads
by Riley(Ri) on 2019/12/12 21:17
Best application to resell!
Icon
by EL313 on 2019/12/12 19:52
Where’s the icon? The app box is just all black. Bring the 🐐 back please and thank ya
Customer service is awful
by Jheren7 on 2019/12/12 16:49
It took almost 2 weeks to change my number. No communication from goat and I sent over 6 emails. Awful. I had money sitting as credits that I could not access for over 2 weeks because they refused to fix it.
Hambürger
by ccvvvjhjo on 2019/12/12 15:05
Hambürger
Best Shoe App🙌
by Maso321 on 2019/12/12 14:09
Honestly Goat is just..... the goat!
Goat easier to locate your items
by lmfcent on 2019/12/12 10:43
This application make it easier
Wow
by kobealday on 2019/12/12 07:24
Better then stock x
Please get here soon very nice site
by dante/jake on 2019/12/12 04:52
Very nice site
Money Pit For Selling
by Urban Legend 1790 on 2019/12/12 03:00
You’re charged a fee to transfer YOUR money in addition to what you’ve already paid to sell. StockX is better.
I love the shoes there very comfortable and their great for basketball
by klimis.6 on 2019/12/11 23:10
Also the comfort is awesome
Transaction fees
by Gworks4ups on 2019/12/11 21:59
Takes fee for goat then charges customer for shipping and takes more money to transfer money to your account...
Buyer Beware: You May Get The Wrong Pair
by Biggirlsrun2 on 2019/12/11 20:54
I’ve used GOAT several times before. I’ve sent sneakers as a gift and ordered sneakers for myself through the app and received them all without any issue. So I’m more than upset now that I’ve ordered a pair of shoes and received the WRONG pair. I went to order shoes that were pre-verified (it was the only option). The company’s promise is that the shoes are verified and authentic. But they didn’t make sure they were sending out the wrong pair? How does that happen?
Horrid customer service
by Kdazzle86326 on 2019/12/11 20:05
Received the wrong item, after 2 weeks and and half dozen email exchanges received an email that I was credited $0.00 for my return of the item.
goat
by ZESTYMAMBA on 2019/12/11 18:54
good place to scroll on and on you’ll find something !
Great
by djdnddn on 2019/12/11 17:53
User friendly but one thing it lacks is maybe they should put a new part for used shoes so oí can see them in a picture on how they look when ur trying to buy used shoes
Easy transaction
by sneaksnkicks23 on 2019/12/11 17:39
Easy transaction but hard to start with a high fee
Too many fees
by jscram70 on 2019/12/11 16:54
Goat charges too many fees for every transaction there is a fee. To get your money transferred to your account there’s a fee. Don’t you guys make enough money off the sale of my item. I’m very dissatisfied with the way you resellers are doing business.
Great platform but the fees
by J.BeNie on 2019/12/11 16:38
There has to be a way where the 2.9% additional fee to transfer money into your account can be avoided. Like you’re taking 10% commission plus $5. Then another 3% for me to use my money????! Seems unlawful
Over Charged fees
by Amar_j on 2019/12/11 02:33
Stock X and other websites don’t charge so many fees to keep your own money I don’t understand y GOAT does
Horrible customer service
by SportFreak0424 on 2019/12/11 01:16
I bought a pair of Jordan Retro 11 and found out after a brief wear that they were not authentic. I replied to Goats customer service and got a huge runaround on $400 I spent. It’s ridiculous that no action on Goats side was taken for something that’s not authentic after spend $400.
Ordering from
by mavaroc on 2019/12/10 21:34
This is to hard to navigate! Make it simple!
Goat
by 5starGoatty on 2019/12/10 21:01
Best shoe Trusted company
Great sneakers app
by Esteguybryan on 2019/12/10 20:43
Fast and simple. Rarely do I have trouble with it
Charge 2.9 Percent to cash out.
by osprey609 on 2019/12/10 18:48
Higher selling commissions. Ridiculous.
Love it
by Bomb-739 on 2019/12/10 06:25
Love this app
Do not use goat!
by Buddy barnes on 2019/12/10 03:06
They do not let you cancel orders despite saying there’s an order cancel button. You contact customer service and you get an email restating what is in their website, you don’t get to talk to a human being.
Chris review
by christophersweeting3921 on 2019/12/10 00:18
This app is great for business
Love this app 🙌🏽
by neldawg 724 on 2019/12/09 23:55
Unbelievably awesome. Especially because of affirm. Really convenient. They have all the shoes
They’ll deny your shoes if from StockX
by Cberdahl on 2019/12/09 22:51
More than once I’ve sold shoes on GOAT and the only time my shoes get rejected are if there’s a StockX sticker or tag attached. They give false reasons like “shoes are worn”... um no, that’s why there’s a stockx tag attached to the shoe. “The box is damaged”... um no, StockX doesn’t ship shoes out that have bad boxes. It’s always something... Also, fee to sell your shoes, 2.9% fee from PayPal, then if you want your money immediately there’s another fee... bad platform
DONT USE GOAT
by Bebeso1 on 2019/12/09 17:17
Its trash
Are you serious?
by j_2d3 on 2019/12/09 13:09
There is a transfer fee for me to get my own money?? After you already charged me to get my shoes you charged me to get my own money???🤦🏻‍♂️
Shoes
by username is take on 2019/12/08 19:11
Good shoes
Missing package
by nc_campos on 2019/12/08 18:48
I ordered a pair of yeezys in which never got delivered to me. I have started a claim in regards to the missing product trying to receive them which I bought as a gift. At first I got a few quick response. Now it has been days in which I have heard back from the support team in regards to my package and trying to attain it.
Legit
by battlebay1572 on 2019/12/08 17:43
Have gotten a variety of shoes this year all in brand new condition, and also all shoes are legit 10/10 would recomend
The app keeps crashing.
by Tmskebe on 2019/12/08 06:47
Whenever you open the used sneaker it crashes or searching through a lot of sneakers also make crash the app
Very slow
by rvd410 on 2019/12/08 06:17
Its takes very long to receive your order I’ve been waiting since thanksgiving for my shoes?
Best shoe app ever !!
by Hello mikey6728 on 2019/12/08 05:04
I love this app❤️
Good services
by murusha on 2019/12/08 02:51
Live the service and the easy that is to purchase. Thanks is amazing!!!! Live it
Goat
by Harris0n123 on 2019/12/08 02:40
Amazing and it is so good for buy and selling shoes they also make it to where you will get your shoes.
Returns
by robbobcis on 2019/12/08 02:08
The app was good until I had to make a return. They did not accept then because I did what everyone else does when they get new shoes they try them on to see how they fit. They told me they couldn’t be accept them because they were “used”.
Clinton
by Clinton541 on 2019/12/08 02:01
Stockx transfers your money instantlyz but it’s all good
Logo
by zardaboi on 2019/12/07 22:06
The apps logo is just black
Upset
by Kyle Christopher James Hotz on 2019/12/07 21:38
I bought a pair of shoes that costed $400 and the order was canceled for no reason. In fact they said nothing related to my purchase. When I attempt to by the shoes again on the website they had went $200 up in price.
👍
by SneakerHeadMChex on 2019/12/07 20:00
GOAT is the GOAT. Best sneaker app in existence right now
crashes
by Dj_dopekid on 2019/12/07 18:18
A great app for resellers and people who want to find expensive shoes for a steal price. love the used section, but the app does crash almost every time when using the used and goat clean section and this has been an issue with the app for almost a year now and still has not been addressed.
Mannn
by Lrfutgswhhcdsbb on 2019/12/07 18:02
Wouldn’t even give me a full refund when I wanted to return the shoes back in mint condition,the app won’t even show multiple pictures of a lot of the shoes you may be interested in.
ignored order
by ineednyshoes on 2019/12/07 14:41
i was so happy to get shoes on this app and i found some i loved and payed for them thru pay pal as i always do. I never got the shoes. it’s been almost a whole month and i’ve contacted both paypal and GOAT services and the GOAT services said they couldn’t find my transaction when i had proof of my receipt from their app. i spent five days sending emails back and forth with them and now i’ve lost my money because of the app. (it also wouldn’t let me sign in until after i had bought the shoes)
This app is very frustrating and won’t let me buy shoes
by bruin scheible on 2019/12/07 05:20
I have been looking at shoes on this app for months now but Christmas is coming up and me and my grandma were looking on goat for a pair of shoes I wanted. We tried to buy them and the order went through. I was later notified that the order had been cancelled. My grandma called the bank and they said that they did not cancel it. This frustrates me because my grandma and I know for a fact that she has more than enough money to pay for it. My grandma and I ended up trying again and again to buy the shoes but it said that there was a problem. We ended up buying the shoes on StockX. I would recommend that you use StockX instead of this app. On Goat, the shoes would have costed 295 (shipping included), but on StockX it costs 233 ( shipping included)
Shipping to high
by shiphigh on 2019/12/07 01:29
Too much for shipping especially when you have to pay $10
Why so many fees
by Nimuraki808 on 2019/12/06 23:55
You take 9.5 for selling than 2.9 for transferring your money. You’re killing people with fees.
Go to StockX
by toast2youand2 on 2019/12/06 23:39
Go sto
Fee
by Greezo on 2019/12/06 20:05
There is fees to sell! Fees to cash out! So many fee you barely get anything! Wack AF
Best sneaker app
by 7jjj on 2019/12/06 18:52
This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing
Good website
by kickssotrllz on 2019/12/06 18:30
Very well made appreciate it
Review
by Yalow9 on 2019/12/06 16:55
Goat 💪🏼🔥
App icon appears totally black now? Goat logo is missing?
by Pensync on 2019/12/06 06:46
After the last few updates, I noticed the app icon in ios is just pure black. No more 🐐 logo or even the word GOAT in white. It's just pure black? Is this a bug?
Goat is a fraud
by You would of thought on 2019/12/06 02:28
I regret ever doing business with this company. I made a sale on a brand new sneaker then got an email stating that my sneakers looked worn. I believe my sneaker got switched at the drop off location or at the goat warehouse. They sent me pictures of a shoe that look different. I still haven’t gotten my sneaker back after weeks and they expect me to pay a shipping fee after they lied to my buyer about my sneaker not being brand new it’s been weeks and they still haven’t given me back my sneaker. Don’t use this application they will steal your sneakers.
SHOE PLUG 🔌
by glamourkills21 on 2019/12/06 02:08
Ordered shoes from here about a week ago. Does take awhile maybe a week for delivery but when I received my shoes they came in perfect condition and I’m picky lol. But the all is great and the shoes are affordable!! All Jordan’s, Nike’s you name it!
To many fees
by b_more miff on 2019/12/06 00:44
I don’t like being charged to sell and charged to deposit my funds
Hyped up
by fckgoat on 2019/12/05 21:00
I ordered a brand new pair of ultra boost non-dyed and the laces were covered in red spots left from food and also the lace was messed up stitching wise. And I contacted them it’s been a couple days and they haven’t responded. I rather go to stockx ngl.
2.9% fee
by Luke99999999 on 2019/12/05 20:29
Unhappy about the additional 2.9% ($127) fee on top of the other fees that were also about $450 already.
Go with StockX
by DylanSperry on 2019/12/05 19:58
Virtually no customer service with GOAT. I ordered a pair of YEEZYS on Cyber Monday with the “instant ship” option lol such false advertising. It’s been 4 days and they still haven’t shipped out. Instant Ship is a lie, and flagrant false advertising. What if your customers decided to pay and then didn’t, you’d be kind of annoyed wouldn’t you? Overall, go with StockX they have much better support and shipping 100x faster
FEES
by DudesShady on 2019/12/05 17:38
To many fees compared to StockX.. just not worth it
WORST CUSTOMER SERVICE!!!
by TRiiiiiinguyenn on 2019/12/05 16:22
I have been waiting about a month now(11.16-12.5) for a simple account info update! I’ve gotten generic automated responses saying i’ll be handled in 48 business hours max. It’s been a month!!! I have money to cash out on an old phone number I used to have; however, obviously no effort is being made to help me out. It’s been too long. GOAT simply lies with the 48 hour promise for short term customer satisfaction when in reality they will take much longer than that. As of december 5th, I have still not gotten my cash out.
Two canceled orders and my Account was put on hold
by Jimmieshoes on 2019/12/05 09:16
After placing the order I thought that would be it. I was unaware that I would have to follow up and send them a confirmation code for the orders. I was only given 24 hours to do so. After failing to reply with the “five digit statement code” my account was put on hold. I emailed/ created a ticket with Goat Support sent them the codes and asked if they can take my account off hold. Sincerely disappointed because the website and the shoes are awesome. Unfortunately I was hoping to get these shoes for Christmas and I can’t order anything if my account is on hold. Will end up taking my business somewhere else after poor customer support.
Great app my favorite to buy sneakers.
by bryantbbb on 2019/12/05 06:21
Goat is my favorite app
Happy customer
by guccighost23 on 2019/12/05 03:02
Goat is dedicated to shoes and the customers. Straight up good business and fire sneaks. Loving it😎😎😎
Expense problem and easier way to sell
by boogie51boy on 2019/12/05 02:10
I am having a problem with your shoes your shoes are all right and all but there price. Also I am having difficulties selling shoes so just fix that and that is it love the app thank you
Overpriced and slow delivery even for instant purchases
by denmiamibch on 2019/12/05 00:08
Shoes cost more than you can find across the internet, just try different websites, as for the clothes, don’t even go there, poor merchandise availability, prices for the old models are too high even comparing the brand’s internet store. Also, I ordered an instant purchase 5 days ago and still no updates on my shoes.
Love It!!
by ItzMeSwizzy on 2019/12/04 21:08
I love this app! I already sold 3 pairs of shoes that I didn’t want and they have everything I want!! Thx Goat!
Fees to take money out to much
by stefanmoody on 2019/12/04 17:53
To many fees to sell (9%), then additionally when you cash out your credits they take another 3%
Totally obtuse
by Curlylocks08 on 2019/12/04 14:38
The keyboard is too wide for the screen. Much back and forth. Awful experience. I hope I ordered only one.
Good sneaker app
by CbarlieBreeze on 2019/12/03 23:55
Goat app makes it very easy to sell/buy sneakers.
Terrible processing
by Creating nickname 1234)( on 2019/12/03 23:21
I placed order on nov 23rd. With 10 days processing I suppose to receive my order on dec 6. However, somehow there was problem with original seller so now i have to wait another 10 days with new seller. The situation is getting worse because 2 days passed, and new seller has not packed and started shipping yet. Goat really should reconsider their processing or this will be my last order with you.
Great
by josh😈🥵 on 2019/12/03 23:10
They are great💯shoes are fresh‼️💯
Serviced bad
by thaopham2501 on 2019/12/03 22:57
Hi , i feeling so sad because my husband just ordered your shoes on November 23 and ship to goat and right now when we saw the information just wait not ship yet . Only important i ‘ll wear this one for my wedding so when we try to ask when my shoes ‘ll come , they said not sure , We paid more than the shoes cost x3 so we hope it will come soon for my wedding just only 9 days .
Yeezy 350 v2 zebra
by Fybdgdff on 2019/12/03 22:15
I’m the best
Bad reviews
by antonio tedeschi on 2019/12/03 19:56
I ordered the red metallic foamposites and when I checked on my order to see when there coming it said refund issued I have no idea why but I check In my account and there is no money
Disappointed
by scfeads on 2019/12/03 18:26
Disappointed
🔥
by bandchaser61 on 2019/12/03 17:28
Every order been great and came through good
It’s great n all
by Dlaxes61 on 2019/12/03 06:12
It’s an amazing app and I use it a lot but I juss wanna know what the icon for goat is all black now
First time buyer
by James Dezell on 2019/12/03 04:50
Trouble with your site when trying to use PayPal option ... quite cumbersome.
Goat
by Grant Muniz on 2019/12/03 03:21
This app offers what I want when I want it and how I want it best about to get
goat = actual goat
by Patrick James man13 on 2019/12/03 00:59
goat app is the best of all time go get it for free
Great app!
by S. Langi on 2019/05/24 05:05
Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!
DO NOT USE GOAT
by MellowAlex on 2019/08/15 16:39
Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.
The most unprofessional shopping experience
by jes921 on 2019/06/11 20:44
I ordered a pair of yeezys from goat spending over 800$ I waited 5 days for an update as it kept saying they were waiting for the seller to ship the shoes.. after 5 days I opened a complaint ticket asking them to cancel my order if they did not ship that day as I needed them for a birthday.. they did not even respond to my email just updated the status to arrived at goat ( I almost think this was just to shut me up) after waiting another 5 days (which they say it takes 2-3 days to verify) I opened another ticket voicing my concern that they just updated the ticket to keep me quiet I got a response 2 days later saying that I had caused THEM confusion by opening another ticket when I had to because they labeled my first resolved when it was not!! They told me I would hear from them in another 48 hours.. I waited and still had no update.. goat has now had my shoes “verifying” them for over week! So reached out because I hadn’t heard from them in 48 hours like they claimed I would. I got no response or even apology.. just an update from ups that my shoes have finally shipped over 2 weeks later when it is supposed to take 10 days to get your shoes. I am appalled.. please beware when thinking about using this site! They are not true to their word nor care about customers.
Horrible Customer Service
by MatthewMikell on 2018/10/23 23:17
I recently sold a pair of shoes on Goat. The shoes were new, but for some reason had a white marking on the sole making it appear that I had worn them outdoors and lied about their condition. When they reviewed it, they identified the problem, labeled them to the buyer of the shoes as “used”, and said they’d send me pictures of the issue. I never received pictures and yet I was pestered to lower the price of my shoes to convince the buyer to follow through with the purchase. I asked why they wouldn’t tell me what the issue was and still didn’t get pictures. Again, they didn’t give me any reason as to why they said they were used. Finally, after asking for a third time, I got fed up and selected the option to not lower the price. Of course, the buyer being misinformed by Goat, decided not to buy the shoes. At this point I had the option to consign them, or have them returned. I chose to return them and they charged me $16 for shipping. This is absolutely ridiculous seeing as I wasn’t given any good option after they had already screwed me, on top of the fact that the original shipping was free on my end. Not only did they waste my time, but my money as well. I do not recommend selling through Goat because if there’s any problem that arises, I guarantee they will handle it horribly.
Horrible Customer Service
by YoungFlySin on 2019/09/23 22:33
GOAT at this point is a major consignment company with many obvious competitors, so at this point the customer service should be held to a higher standard. It’s absolutely horrible. I’ve had situations where I would have a buyer, but couldn’t sell the sneaker (hitting sell would crash the app) because of an error with the app which wasn’t fixed until the app was updated hours later. You guys send out LATE email response messages hours later encouraging customers to do the regular old trouble shooting (restart your phone, Erase and re-download the app etc.) when the issues are within your app. The response time has been really bad. If not hours days later. The latest issue is sellers doing everything that is asked (shipping out on time etc.) and when it’s time to transfer their payments the app is not sending out verification codes. You don’t offer email verification and you can’t change or update the number without contacting GOAT via email and ironically enough, you guys are horrible at responding to emails in a timely matter. Definitely considering deleting the app once and for all. Issues are too common as of late and it’s a headache reaching out and receiving help or simply getting a response when there’s issues.
Shoes purchased are not promised
by Wordsworth-EMC on 2017/09/19 15:48
Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.
Official👍🏿👍🏿
by Tkhafra on 2018/03/23 20:59
My 1st time shopping with goat for the hyper royal 13 retro’s size 12 was better than all the times I stood in line for the jay’s! I been rocking jay’s since the early 80’s and when I saw these coming soon on another app I wasn’t impressed but on the day of the sale I was tuned in and had to have them but they sold out everywhere I usually get a ticket in 2 different states and 99% of the time my name get pulled so I remember a friend of mine put me on to goat and I thought it was cool back then this was in August of 2017, didn’t think I would ever pay more than regular price but I did and the process took less than a week the emails were on point keep me updated and my joints official!!! I will be letting all my people’s know that goat so far in my book is top of the line I look forward to future business with them I wanna create a good reliable relationship with them! it allways feels good when your money is well spent and in this case I’m completely satisfied with my purchase thanks Goat!
New more like restored /goat credit?🙄
by jdonte97 on 2019/10/15 15:32
Ordered the Air max 90 viotech original color way , was just 2 weeks ago called footlockers all around they all claimed they didn’t have them (even though footlocker owns this app)so I decided to go online couldn’t find them on the footlocker or Nike app so downloaded other shoe apps GOAT ,stadium goods and stock x looked at vids on all just to make sure they where legit an they past the test. so I decided to order a pair of the viotechs from Goat Ordered new shoes and express shipment they came pretty fast no complaints there. But when I opened the box my heart sank , one shoe was completely damaged on the front clearly visible and the other was leaning off center! I ordered brand new shoes and appeared they sent restored, so not even 15 min after getting them I’m returning them filing complaints etc. they take days to accept my return , no explanation as to how these passed a quality test and they won’t send you your money back you can only get goat credit (why would I continue to buy from you guys with a screw so badly) not only that 30 dollars was deducted from my credit for “shipping” because of there lazy screwup. Hopefully I can get sum in store somewhere because the other apps seem to be just as shady. Be safe people 💯
Sold Fakes
by Joelzjr on 2019/06/01 12:56
Do not trust this app, they sold me fakes and I contacted them and they kept saying they were real and wouldn’t even offer me a refund. I showed them pictures and they kept saying they were real AND not used. The last thing I got from them were definitely used. I bought 5 pairs f shoes in the last month and I let them know I was very good customer for them and the best they could say to me was that it was real and not used and that all sales were final. I want my money back, I have spent a lot on shoes within the last month and a full refund is the only way I will continue to be a customer. I also asked to speak to someone who was important and had more power than the people that respond to the emails and they wouldn’t connect me with someone. Literally last week I was saying how much I preferred Goat over StockX and this definitely makes me want to shop at StockX more and on top o that they have clothes that they sell and the best part is they have refunded me my money the full amount when I had a problem. As of now until my problem is resolved I highly recommend to NOT buy from Goat, instead go to StockX. I would love to change my review to help the picture of Goat but as of now do not shop here.
Always on point
by Dlepley01 on 2017/12/28 20:07
I’ve recently jumped in to the sneaker game and as everyone in it knows the level of fakes is getting to be off the charts. You can’t just go and buy a sneaker on eBay or other outlets without being nervous about its authenticity. This site gives you the go around to take that worry off of you. The level of insane profit that can be generated in basically 24 hrs after a shoe releases opens the door for the best fakes . Some of the shoes are going for 1000x what they are retailing for so the fakes are just about perfect and are getting to be harder to spot . If I’m going to throw $500 on a shoe I definitely want what it’s supposed to be. I tried this site before I had ever heard a great deal about it and always been beyond happy with the results every time. I have never not got exactly what I was supposed to and for that this is my main go to and will continue to. I’m waiting for a pair off OFF-WHITE AM97 now and I know they will be perfect when they get to me without question.
Rip off
by Lisaloo1234567 on 2019/10/25 06:41
I bought a pair of glow yeezy a and a pair of cloud yeezys. Both pairs did not fit. I paid for the “fast ship” I paid 290 for the cloud yeezys. When I returned them for the correct size they only gave me goat credit for 200 dollars. So I asked them where the other 90 went. Apparently that fast shipping you paid for to get them quicker is non refundable PLUS you have to pay for it again in order to exchange the shoe for the correct size. Complete rip off will never do buisness with GOAT ever again. So they took 200 from me just for shipping and I don’t even have a pair of shoes in my hand and I have 800 in GOAT credit from the shoes I have to pay another 200 in order to get the shoes on time. So 400 dollars JUST IN SHIPPING! Be careful spending the money on “instant ship” because if you get the shoe and it doesn’t fit and you want to exchange... you don’t get the money back. So when you exchange them you have to buy that “instant ship” all over again. But they don’t tell you that. I want all my money back. Oh and not to mention! Even when I paid for the instant ship it still took forever. Don’t reccommend buying from goat. Read the reviews for yourself. First and last time ever buying from GOAT the JOKE
Overall Totally Classy
by TinaLacey on 2018/05/16 06:52
I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!
Return and Refund Deficiency 🚮
by MCTaylor_IV on 2018/08/26 01:31
The biggest fault that GOAT has is the return policy. A seller has 72 hours to opt out of a deal where as a buyer only has 3 hours to cancel a bid. I understand the fluctuation in pricing but if you’ve already agreed to sell somebody a shoe at a certain price unless that shoe sells out a seller should not be able to back out of any deal. I ordered a pair of Vapormax Fly Knit Lasers and 4 days after my bid was accepted I received an email saying that the seller backed out. So I have yet to try and purchase them again. At the same time I also had a $345 bid on the Travis Scott Catcus Jack Retro 4’s that was accepted. Again with no notice at all was I told that the seller backed out of the deal yesterday. I am now reading everyone else’s reviews to find out they’re not being refunded money, they’re being sold fake shoes, there’s damage done to brand new shoes and the overall customer service is absolutely horrible. I am terribly afraid that I’m going to be sold a fake shoe, will have no way of being refunded my money and I will have no one to speak to about it. Whether everything works out or not after this purchase I WILL NEVER ORDER FROM GOAT AGAIN and the app will be deleted from my phone.
Worst service ever
by Jr.harold on 2019/06/29 19:49
I had listed my pair of yeezys on this app because I heard a lot of good things about it. So I list them and everything thing was going smoothly. Someone offered to buy them off of me and I accepted. I go and drop off the shoes at the goat drop off location instead of shipping them. The next day I get an email saying there was in issue with my shoe. They told me that the shoe was used and they had sent me pictures of the shoes. The shoes are literally deadstock. I’ve never worn the shoes while I had them. I only took them out the box to take pictures of them. So the buyer refused to buy them because they were “used” so I basically lost a sale. I had them consigned listing for a day and took it off and ordered them to ship it back to me. They charged me $10 just so they can ship it back to me. I ordered the shoes OVER A WEEK AGO and haven’t gotten a single email on an estimation on when I will be receiving my shoes. I contacted customer support about the issue and they said they would reply at the latest in the next 42 hours from when they replied to the email. I haven’t gotten ANYTHING at all. Worst service ever and I won’t EVER list another pair of shoes on this app
Waste of time AND money
by Dyneece on 2019/09/26 01:04
I purchased some shoes from GOAT. They sent me shoes with a yellow sole, when the sole should’ve been white. Evidently whoever shipped out the order didn’t care or didn’t inspect what they were shipping. This was my first order with this company and I paid it through AfterPay. I have contacted GOAT so many times about trying to send them back and I got no response. It literally took 20 days to get an authorization to send the shoes back. Then I was authorized to get the credit once they receive the shoes back. I did not want to Credit I wanted to be refunded because I paid in installments. But today are fine, but I have to use GOATS credit because they don’t do refunds. I will never, ever, ever, ever, ever, ever, ever order from this company again. They have bad business practices and ever Denteley they do not do quality-control. I will gladly spend my 100+ dollars somewhere else. Before ordering please read the fine print before you order because they are very sneaky and tricky. Our use after pay all the time and have never ever ever had a problem until I ordered from this company. Please be very cautious. Try eBay or somewhere like that. I hate GOAT!!
Bad customer service
by Corymp1 on 2019/07/11 13:02
I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.
Great App, Unwanted Notifications
by Prasand J on 2019/05/31 16:21
I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.
Never Buying From This Company Again😤
by Chinahm on 2018/08/21 08:00
Although some people may have had luck from purchasing shoes from this site, I did not. I ordered the Nike Air Max Plus in Metallic Gold for $185 after shipping, which I couldn’t find anywhere in stores where I live so that’s why I bought from this resell site which I normally never do. 2 days later I got a tracking update saying “a shipping label was created for your item on July 26th” , it’s now August 21st and I still haven’t received my shoes or gotten any other tracking updates besides that one. I also contacted them 3 times with no response, so finally I got in touch with USPS to figure out if it was something on their part. They confirmed that the shipping label was created but that the package was never even handed over, and told me to contact them again and see about getting my money back; but of course no response again. So basically they scammed me and took my money and I ended up having to contact my bank and do an investigation on the transaction to try to get my money back which I’m still waiting for. This may not stop you from purchasing from them but I would just be careful.
Customer service is terrible. Simply horrendous.
by rontheoriginal21 on 2019/02/27 05:55
I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really
BEST PLACE TO BUY SHOES
by Darius 💯 on 2017/10/23 07:44
so i was looking for a good app to buy jordans and nike’s cause i like to collect those. i came across goat and i thought i would try it out. EVERYTHING WAS PERFECT. the prices weren’t high the process was easy and it’s really nice. i bought multiple shoes from goat like sport blue 6, black toe 14, royalty 4, white yin yang 1 and a lot more. i trust goat more than any other shoe website and it’s a lot better cause the prices were below retail and the app is really easy to work. i bought french blue 12 size 11 for $175 and usually now they go for around $270+. i would HIGHLY recommend this app to anyone who collects shoes or is just looking for a pair. and the best part is when you buy a shoe the app tells you what’s going on. first the seller confirms and boxes the shoe, then ships to goat, goat then verifies the shoe(if it’s fake you get a FULL refund), then they ship it to you and you get your shoes. best shoe app!!!
Terrible.
by uhhuhyouknowwhoitis on 2019/05/11 00:34
They send shoes that are damaged but listed as new first of all. I bought some shoes that were at goats facility that had went through “inspection” but when I got them the left shoes was completely defective. It was like the left shoe was a display model. That was the first red flag. If the shoes aren’t instant ship, you better have some time on your hands. It will either take weeks to ship or something will fail along the way. You buy a shoe and wait 3 days for confirmation from the seller and they go ghost. I waited a week after I bought a pair of shoes that were used and in the description it said “NO BOX”, That didn’t bother me I just wanted to the shoes to fill my collection. When the shoe arrived at goat for “inspection” they said it didn’t have an OG box so they wanted to ensure me I got the best deal. So they said they’d find a compatible match, they couldn’t because it was the only one left so they said oh well good luck looking. That screwed the seller over and the buyer(me) over. It was a terrible customer service move on GOATS behalf, you made me miss out on a shoe I really wanted. Probably will never shop again.
Worst Customer Service!!
by CJ0788 on 2019/09/19 01:58
I bought a few pairs of Air Jordan 1’s and placed them in Goat storage to resell them later at a higher price, and to also skip the whole shipping my shoes out to them for verification. To anyone thinking of placing their shoes in Goat storage, Do Not!!! My first two pairs sold without any issues, although I feel like Goat uses our stored shoes for their “instant ship” option and keeps the difference because there is no option to list your shoes at a higher price for having your shoes stored with them and you are always competing with other sellers who are shipping their shoes in for verification. Very smart on Goats ends! My last shoe that I had stored with them sold and it has been on hold for 72 hours now! They haven’t released my money or relisted my shoes for sale, this is ridiculous! Considering that I have my shoes consigned with them. I emailed their customer support and they haven’t been able to give me a straight up response about why they are holding my sale. If it is an issue with the buyer, that should be resolved between Goat and the buyer not me. Their customer service is the worst!
Goat Scam :
by rico 12222 on 2019/04/21 21:28
I was successful on 1 of 5 attempts to make a transaction on Goat . They immediately charge my credit card but the seller is in no rush to send the shoes . Waiting for a better offer ? Also has them on another site ? Not sure . All I know is I didn’t get the sneakers I was charged excessively for and after waiting up to 3 weeks was told the seller decided not to send the shoes . How about this novel concept, make the seller put a credit card on file and charge him if he reneges ? The goat scam is great for goat ! Risk nothing and extract a large profit for having an expert 😁 funny , authentic a pair of overpriced sneakers . Good luck ! The clock is ticking on goat 🐐 6 months they’re out of business. I may open my own place and call it float ! Because that’s what they do with your Money . David DeLisi. Had to put 4 stars or they wouldn’t accept my review !
What has happened??
by Derek1495 on 2019/02/07 08:20
I used to LOVE this company. It was better than the competition in many ways. Over the recent months there’s been a severe decrease in the quality and care of the people working. I’ve been shipped incorrect things. I’ve been told my shoes were missing things when they were not. Goat has even apologized and purchased the sneakers the first said were missing things. My biggest complaint here is how obvious it is that the people working for you have not even the slightest knowledge of sneakers. Especially those who are handling the tickets and online customer service. I used to love you guys. No your just headache after headache. You never notified us that we’d be charged tax. And then you ever so cautiously just add it to the bill. You don’t even show that it’s been added on the screen we have to physically scroll down to see that the total has changed. Step your game up. You used to treat us like family. Now we’re just customers. For anyone who made this far I have well over a 200 seller score. I use the app a lot. It’s sad that it’s changing the way it is.
Scam
by E.le1 on 2018/05/08 18:40
I bought a pair of Jordan 12 taxi's off of this app and they were fake. I'm not a hater or anything but I've trusted goat for years and have been buying shoes from this app constantly. But when they let one fake get through and I didn't even check for it to be authentic because goat has never sold me fakes before so I didn't really think too much about thinking they're fakes. It even came with an authentic verification from one of their employees and it was even hand signed. But now when I ask customer service for help they say they'll respond in 48 bunnies hits but it's been weeks and looks like I'm not getting my money back for fakes they sell. It's complete bs. Never buying from goat again. StockX from now on or flightclub. Every time I email the customer support about something else they will email back in about half an hour but every time I ask help for the fake Jordan 12 taxis I got from them. I never get an email back. I've emailed them about it the fakes and then they don't respond but when I ask for something else they respond quick. It's weird, I wonder why they do this.
Do not shop with GOAT
by willyjc543 on 2018/05/14 20:55
I ordered a pair of shoes just over two weeks ago, Jordan Tinker 3’s, and they were “delivered to goat” within days. And that’s where they have remained for two weeks. I contacted customer service to ask what the hold up was and they proceeded to tell me that somebody in the shipping department would reach out to me within 48 hours. Whatever right? I just figured I’d wait it out and see what the fuss is about. Well 4 days passed and I hadn’t heard anything back (I’m not sure what kind of time schedule these folks run on but it’s not accurate) and I was slightly flustered so I may have said a few “French” words in my little message to them. They got back to me within 13 hours and told me to watch my language and that somebody would reach out to me in 48 hours, that there was a “craftsmanship defect” in my order. They give you no information and there’s no physical phone number to call. I’m sure I will wait at least a month if not more on my shoes (that’s IF I ever get them) take your business elsewhere. This app is a joke. No clue how these people run a business.
“No return policy” allows sellers to sell inaccurately described shoes at buyers expense.
by richeyrich26 on 2019/07/18 22:05
I have had several issues with this “company” and how they “verify” shoes, but because I can find shoes on this app cheaper than I can on stockx, I still utilize it. My biggest issue and their biggest flaw is GOAT does not hold the seller accountable for inaccurately described shoes. Bought a pair of used shoes which, based on the pictures, merited a higher than usual price tag. However when I received the shoes, there is a very visible scuff which has lifted the leather and taken the dye off, over an inch long. This flaw was not shown or mentioned in the sellers description. Sent email to GOAT. They come back nearly 4 days later and tell me tough cookies because their “verifiers” verified the shoes meet the sellers description and passed.. I said no, no to that because I actually take screen shots of every post of used shoes I buy as backup to any claims such as this. But none the less because of that and their “no return” clause, I am stuck with a pair of damaged shoes.. be aware, they do not hold bad sellers accountable.
Bad
by bangsat84 on 2017/12/21 04:11
I buy Nike uptempo wheat from their app brand new it took me 1 week because of goat need to verify its authentic or not When I got the shoe I check the shoe I found a scratch in the back of left shoe and there a lot of glue around middle sole on both shoe it’s take them 3 days just to reply my email and the email they send me told me that they read my email and gonna email me back in 48 hr business day ok after wait 2 day they told me they gonna give me full refund in goat credit but it’s almost 2 week and at my first time buying from them already like this so I tell them that I already tired with this and I want my money back to my bank account and they say their policy they cannot return to my bank account because it’s already past 3 hr since the seller confirm they take the order well I buy brand new shoe I expect it’s perfect if not glue everywhere anywhere u go if u say brand new but have defect u should say it or write it in the app so the potential buyer can decide they want to buy it or not not like this U guys better think twice if u gonna buy it from them
Best sneaker app
by 7jjj on 2019/12/06 18:52
This is this best sneaker app hands down 100% legit no scams all sneakers are real they also have used sneakers you can buy if they don’t have your size new or you can make a offer on a shoe brand new ur size and if ur offer gets accepted they will notify you when ever they get the sneaker and they have something call want it’s basically like a wish list just get the sneaker you want in ur size and then they will notify on the shoes they even show you what brand shoes got released lately and they even will show you what sneakers resell the best and the ones that don’t if you sell sneakers i can go on for days on how good this app is but I’ll write for days and did I mention that they have every single sneaker you can imagine of but truly thank you to the developers of this app it’s so amazing
Scammed...
by Apixia on 2019/08/15 17:39
I ordered a pair of new size Men’s 7 ultra boosts from Goat. I’ve used goat for shoes in the past and always had great experiences, but not this time. I received not only a size 4 (wrong size), but one was also clearly used while the other shoe, brand new. Something so obvious to the naked eye, clearly no one actually checked the shoes. This was very disappointing. I reached out to GOAT customer service... Three days went by with no response. So I obviously sent in a return. They then charged me an extra $15 for return shipping on top of the $10 shipping to get the item to me. So I end up losing $25 because of a mistake this company promises won’t happen. When I received my money for the return, it was given to me in GOAT credit and I was not able to transfer the money back into my account. So I ended up losing about $200 because of a company that couldn’t do what they promised their buyers they would do. Still haven’t received an email back from them and am very upset that I am not out this money. Will never do business with them again.
Please do not buy from here it’s a nightmare
by boogero t jones on 2019/07/03 22:17
Don’t listen to the review average, trust me. I’m sure many people have positive experiences, but do you really want to risk it reading all these bad reviews that are the most helpful? I was so excited to purchase a pair of shoes I loved when I was younger but couldn’t afford as a graduation gift to myself. Turns out that to them “new” means “obviously used and worn a lot” because I got a pair with creases, rocks and sticks in the traction pattern, scuffs all over, paint chips on the lace eyelets, and stains everywhere. Also to them a “good condition” box means no box at all. I am so immensely disappointed because I saved up a lot for this and was so excited for them. Instead they crush that hope of mine and stomp on it with some dudes used J’s. If you want to do any returning, you also have to pay for shipping. And since I had to pay shipping to buy and they don’t return that, I lose like 30 dollars from this little try on. Not only that but they only give you the return value in GOAT credit, so thanks I get the privilege of getting my hopes crushed again when I get something entirely different than what Was advertised. Once you give them your money it’s gone for good and they will give you only a portion of your refund and only in store credit which is useless when you cannot trust the products to be authentic to description. This was my first time using this service and It’s truly heartbreaking. Please do not use them.
Beware- a Scam
by MikeyN115 on 2019/05/10 00:05
After selling a couple pairs of shoes on GOAT, I received an email that I “qualified” to be a GOAT Clean seller, which means I would ship my shoes to GOAT Clean and they would professionally clean a photograph my shoes and list them for me. The services they perform would mean I could sell them at a higher rate, but they would take a bigger cut, which I understood and was fine with as a motivated seller. I shipped three pairs of Jordans in very good condition (one was never worn) to the address provided (the shipping was free). A couple of weeks later I received an email that one of the three pairs of shoes wasn’t in good enough condition and that if I wanted the pair back I needed to pay them $20 for shipping. $20!!!???? A few hours later I received a follow up saying that actually none of my sneakers, including those never worn, were I good enough condition and that I needed to provide $60 (20 per pair) if I wanted them shipped back. What kind of shipping costs $60!!!?? Total scam operation. I now have to pay them for shoes that I own - they made a quick buck. Don’t fall for it.
Great alternative
by Tenacity04 on 2019/10/27 08:30
Like many people in this world, I live in an area that doesn’t get any of the shoes I love within a reasonable driving distance so apps like GOAT have unlocked my hobby on a whole new level. I buy and sell with full confidence on GOAT. Everything is always 100% legit and the process does not take too long. My ONLY gripe about GOAT is customer support could be a little better and I don’t like the extra fee just to cash out my money. They would rather you spend your credits in the app and I don’t like that. Other than that, I would still use this app and do. I still give it a five star rating because it has a great selection of old and new and the unique that I look for and I would let anyone I know use it without any issues.
Good, until you buy.
by haddy35 on 2019/05/17 14:38
I was browsing Goat and StockX for some sneakers. I placed a few bids on some lightly used sneakers, but found a pair of sneakers on StockX that I liked instead. I cancelled the bids I left on the used sneakers and purchased the sneakers on StockX instead. Then, I get an email saying a bid that I CANCELLED was accepted, and the app failed to notify me as well. At this point I need to cancel one of the orders because both sneakers were ~$200 and the two transactions combined drained my account. I told Goat service what happened, and got a response that said it was by a Goat employee but was written as a bot email and did not mention my problems whatsoever and just stated the Goat return policy. After that i've sent over 5 more messages to the "24/7" service, and have not gotten a response since. Now I need to go to the bank and cancel a transaction that never should have went through. Never buying from here again, and Goat still has yet to reach out and resolve my case. I hope this review changes that.
platform g.o.a.t .. but service is w.o.a.t
by A.D.'N'3.D. on 2019/04/01 10:44
selling/buying/trading sneakers for 15+ years around the world so generally very knowledgable about process and typical points of friction/contention .. goat has come in and provided a seamless, beneficial, accessible model to build trust into the transaction process generally platform: well-designed, smooth, intuitive, fresh approach to mass inventory structure of 2-sided sneaker market, brilliant use of pricing touch-points in user-facing spaces service: absolutely the worst of all time service i’ve ever seen .. for a platform that is so good/easy to use, the wall setup between users + service dept is abysmal and completely disorienting .. any issue with an order is unilaterally handled after multiple delays and unknowledgeable service people (with little power to boot) making decisions on what to do .. this creates a stream of open ticket being “worked on” by faceless, inept individuals who couldn’t care less about consumer needs .. this reality destroys every positive that comes along with the platform and makes the goat experience intolerable (there are other resell platforms out there with similar authenticity guarantees + cheaper prices + more willing service teams) goat quickly become w.o.a.t (worst of all time) when they decided to build out front/feature set in a market that is CROWDED with players offering exactly what they offer in packages that at least offer some semblance of awareness/connection to consumer needs
Customer service is non existent?
by Zach. W99 on 2019/06/14 17:24
I tried getting a pair of shoes from a seller and it’s been 2 days and still don’t even have confirmation that the seller approved the sale. I tried emailing GOAT’s customer about it and have still yet to get a response. Also I can’t find anywhere online on how long a seller has to confirm it before I get my money back. My girlfriend bought the same pair of shoes for even cheaper than I did on the app from a different app and she is already getting hers today, 2 days after she ordered them. Meanwhile the seller hasn’t even cnfirmed my sale and goat hasn’t answered me at all about the situation. The price on the shoes has already gone up so even if I get my money back, I’ll end up having to pay almost 100 dollars more to get the same pair I tried to to begin with. Overall just have not had a pleasant experience with this app and will not be using it again after I get my refund. Disappointed
Multiple issues- NO solution
by KMtrangKT on 2019/10/31 16:07
Although I believe GOAT is an amazingly diverse app that connects sellers to buyers in a professional and trustworthy manner, I’m very angry about various issues that were not solved through support. 1) There was fraud action on my account where I did NOT authorize to order or offer on shoes, yet they said I did and would not let me cancel the order. I spent over $300 on shoes I did not want, and they had no concern as to how my account may have been hacked or used by someone else. They didn’t even give me recommendations on how to fix this (possibly returns, which still doesn’t give you back the full amount you spent) 2) it’s difficult to find Information regarding your order unless you keep the email to link you directly to the spot in the GOAT app. 3) I have not received shoes that were said to be delivered. For the amount of money being spent on this site, it’s not okay that I don’t receive my product. On top of that, i still haven’t received a message back on this matter. Although it takes various steps to be reliable, I’m still having issues going unattended to. I support this app’s ideas , and it’s collection of secure products, but am very unhappy with the service. Because I have not received my items, and the lack of care by the support team, I don’t know if I want to continue shopping with GOAT.
F- in customer service
by Awhawkeye on 2019/09/02 03:39
This company has the worst customer service out of any company I’ve ever done business with. And I do a ton of online shopping. I have had periods of 3 weeks go by before getting a resolution on a pair of shoes I’ve purchased, I’ve had items presumably stolen by their employees (management refused to call me under any circumstances to discuss this), I’ve had several shoes sent to me with major flaws that are outside of normal glue stains etc. With over 100 combined sales/purchasing transactions, I’ve had about 10 issues in which I needed to contact them and about 3 were handled properly and 0 in a timely manner. Every time you need to talk to GOAT you better count on 3 days between interactions and at least a week of your time wasted with their employees pretending they don’t comprehend the issue. It will take at least two weeks to get anything done. When another company comes along with even decent customer service I will stop doing business with this company.
Poor experience from start to finish.
by powerbabo on 2018/01/01 16:27
Final Update: Was able to FINALLY successfully sell a pair of sneakers. Even with the “instant sell” option I had to wait over 24 hours for them to approve the pictures of the item, even though they still take time to authenticate them in-house. Why even have us upload pics? Secondly, when I went to cash out my earnings, they say there is a 2.9% fee to transfer to PayPal. I didn’t think much of it because that’s PayPal’s normal fee. HOWEVER, they use the Payout method which paypal charges no fees for. GOAT actually takes that 2.9% off the top FOR THEMSELVES. Super shady way to do things. I will use GOAT in the future to sell used sneaks or new on the condition I can net more money. However, if the amounts are close, do yourself a favor and use StockX. It’s 10x less of a headache. —————————————— UPDATE: I was FINALLY approved for selling. Posted 3 sneakers for sale. It has been over 24 hours and my listings STILL aren’t live. Emailed support and haven’t heard back either. My rating remains until this gets straightened out, but I am very disappointed so far. —————————— I submitted a request to become a seller almost 2 months ago and have still not heard back nor been approved to sell. I have a bunch of stuff to sell but customer service essentially refuses to let me use the platform. Will update this review if and when I get approved.
The app is great, just a few suggestions GOAT...
by JeRzBrY on 2019/10/24 01:43
Love the app. Been using it for close to 3 years now. Bought nearly 2 dozen sneakers and sold more than a dozen. Easy process every single time. Nearly perfect. The new update to purchase apparel is HUGE, and I’m hoping for more streetwear brands to be added soon (Supreme, BAPE, Undefeated,etc.) Suggestion for further updates: When we are looking to purchase a pair of sneakers from the used section, allow us to communicate with the seller. Allow the buyer to ask questions about the pair they are looking to buy—(how many times they’ve been worn, further detail on any defects or blemishes on the shoes, if they would be willing to sell for less than asking price, etc etc.) Thanks GOAT team! You guys are amazing :)
Fake/defective shoes
by __off__white__ on 2018/04/28 21:13
I ordered a pair of yeezy powerphases (grey) and everything went completely smooth until I got the shoes. When I opened the box I noticed the box had defects but i didn’t think it was a problem because after all it is just the box. When I saw the shoes they looked ok until I tried them on. After taking a closer look at the shoes I noticed that the shoes were not the same. The left shoe and the right shoe were not the same color. The toe box was made out of a different material from the other. I was extremely frustrated and messaged them. I got 1 response and after that nothing happened. I continued to send them messages to see how I can get a refund but again, no response. I waited about 10 days for a response on what to do and still. nothing. The customer service of goat is completely awful. The shoe checking is worse. And the overall experience with goat was atrocious. I will never buy from goat. Anyone who wants to buy shoes just use stock x. Goat is terrible.
Goat is horrible (Don’t listen to other reviews)
by illuminism on 2019/01/28 16:29
I decided even with the reviews that Goat has received in the past to purchase a pair a sneakers from them, and they proved every review right. They are horrible from the customer service to the advertisement. It’s all false. I opted for the pre authenticated pair of shoes which was another 20-30 dollars and faster shipping and still winded up getting the sneakers in 2 in a half weeks. Then once speaking to the representative I was reassured that I would receive a credit for the amount that was spent but have not received that till this day. This company is horrible and I need for whoever is reading this to understand how upset not only I am (your customer) but all the others that have left a comment that has either been ignored or unseen. I will be posting this to every forum that has to do with Goat so any one moving forward can see yet another customer who is un-happy with the performance and customer service that you (Goat) has to offer.
Don’t bother
by Blackmassfit on 2018/06/17 15:08
I wouldn’t bother unless you want some dirty shoes. I recently ordered the 14 last shots and they came in dirty and dusty it didn’t appear to be worn but I was concerned if it was this years version and not 2011 I sent them a message and they ask me to send a pic of the dirt when of course I wiped it off by myself it even had some grass I am going to pick up a new pair and compare them and if they are off I will get legal action because that’s bull on their part whack shoe site I’m going to try StockX. Customer service is terrible as expected because they were acquired by the notorious Flight Club NY who is known for the worst service. I do like that authentication is backed by Flight Club that’s it. But it’s a decent place to find older models of shoes that you may want
Goat Review
by N81998 on 2019/03/19 16:43
Honest opinion from a sneaker head/purchaser. Searching & finding shoes/exclusives on here is very easy even with finding personal sizes. Some are often overpriced for the condition or seem ‘fake’. i’d know good fakes are on here cause my last purchase of a Kobe 7 Galaxy ended up as a replica so people do sell fakes on here. every sneaker head knows to check a shoe before purchasing either way or should at least. GOAT does honor their policy in giving a GOAT Credit or a refund on sight if purchase goes that route. I got great customer service related to that from email relating to the problem & a simple click to get a refund or GOAT credit. Other than that if they do pass inspection, shipping takes but two days if ordered in the beginning of the week. GOAT is legit for anyone who hasn’t used it and wants to give it a try.
Things could be better
by Sacsta on 2019/06/19 18:26
There’s other apps I have for buying sneakers, especially rare ones. And GOAT was fine but upon placing my order and getting my shoes, I received my all white shoes with black smudges which was an inconvenience cause I had to clean them when they were marked as “new shoes” not used. I wore the shoes twice, to work, and when I went to wear them again I noticed the soles of the shoes were falling apart. I reached out and GOAT said I have to go to Nike for this issue, but they check the shoes to make sure they're in good condition and I still didn’t receive them in a condition that I thought I would. I would think twice before using this app. You might not get what you pay for since the verification doesn’t seem reliable.
Fees?
by $PEKZ on 2019/01/16 18:35
Goat is very scandalous with the fees. All fees should be stated upfront to any seller of Goat. Otherwise it kinda looks like Goat is trying to finesse commission from the actual sellers come up. Goat is just the platform, don’t play the sellers. There is too much competition for that. My first transaction I lowballed my price already calculating out a percentage that Goat would’ve gotten but it seems that Goat not only wasted a lot of time in the process of me earning my credits but also hit me with 2-3 hidden fees that I wasn’t even notified about. The only thing Goat really did display my price just like any other online app. If Goat is going to do that I will just take my business elsewhere. Sellers can’t even really sale because the overall Goat Fees is 22% which is a bit of a steal. Goat just needs to be on it with stuff like that and not be so distracted by all the hype they are displaying.
Good for buying, not for selling
by Double xtreme on 2019/05/28 05:37
I have used Goat to purchase multiple shoes and have had no problems with that. However, I bought a pair of Cactus Jack Jordan 1s on the release recently and decided to resell them on Goat. I posted them and they sold right away. The very next day I printed off the shipping label like I was told and put it on the box I was shipping the shoes in. I took it up to UPS and had no issues. It was Memorial Day weekend so even though the package was supposed to be 3 day shipping, it was going to be probably 5. After 3 days however I got on the app and saw that I had 10 points taken off of my seller rating because I had a order cancelation. So I didn’t have the shoes, or the money I was getting for them. I messaged customer service and I am currently waiting for a response but I am very unhappy. I chose Goat for selling my shoes because of their low fees and easy to use app, but if stuff like this happens, I may have to find a new app or website to sell my shoes on.
Don’t waste your money
by angrysneakerhead312 on 2018/12/24 20:41
Negative stars!!! I’ve made several purchases and never had a problem. Now on my most recent purchase a supposedly “new” pair of 300 dollar boots I realize I ordered the wrong size and ask if I can cancel my order. They said no which is no problem, they said to return the order when I receive them. So 5 mins after receiving my package I send them back WITHOUT EVEN OPENING the box that was said to be verified as new expecting to be able to just order a new pair once they see I returned them the package the same way they sent it. But NO! They send me a email saying the boots are used!! So why would you all lie and send me used boots in the first place claiming they was new!!?!? I’m not one to brag or boast about money but I spend upwards to $1000 a month on shoes from them and this will be the last time I ever deal with this SCAM of a company again!! Taking my business to stockx it may cost a little more but at least they don’t lie and scam their customers.
Joke
by OPlatypus on 2019/10/14 14:59
This company is a complete joke and shouldn’t be trusted. I bought a pair of sneakers that my son has been wanting for his birthday. Without getting into detail, let’s just say my son has had some challenges of late and getting these shoes represented more than just shoes. We ordered them together and he was ecstatic when we received our confirmation of purchase. They were even scheduled to arrive on his big day. Well over 24 hours later, I received a form email stating that the order had been cancelled by the seller and we would not be receiving the shoes. We were told a warning letter was going to the seller but regardless, our order was closed and we should feel free to find another pair. Absolutely unacceptable and ridiculous business practices. Our order was confirmed via email, my credit card charged and in the end, I was left explaining to my son why he wasn’t receiving his gift after all. Never using this site again.
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