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App name
The parking spot®
Description
The parking spot app makes it easier than ever for anyone parking and flying out of an airport near any of The parking spot’s 38 locations to make reservations, join The Spot Club frequent parker program, redeem points for free parking, and to spot our signature shuttles to make the trip home even better. · With the TPS Shuttle finder, guests can see the shuttles on the road as they near, for that peace of mind to know your ride is on its way · With reservation functionality built into the app, guests can make sure there is a spot waiting for them · With Spot Club frequent parker program account access built in, members can view their points and other account information The parking spot is more than just a space to park your car. We focus on hospitality, making it easy, comfortable and affordable to get a superior airport parking experience. Founded in 1998, The parking spot is the leading near-airport parking company in the United States.
Quick and easy
by Eric Niederhoffer on 2019/11/28 17:41
First time user. The experience so far has been quick nice. PayNow less expensive then my usual parking lot except when they have a discount.
So far so good
by Carrolltontxdude123456 on 2019/11/23 02:26
This is the first time using the app. I was picked up promptly and on my way to my car
Excellent service
by oxyks2 on 2019/11/22 22:23
Quick easy entry. Clear guidance to a good spot. Quick pick up. Quick trip to terminal.
Best parking!!
by Bvergean on 2019/11/18 12:03
Great experience!! Very nice people
Not intuitive
by ken1746 on 2019/11/18 00:56
Not clear what mobile checkout does or how it works. Finally found the option to locate the shuttle and ask for my car. But had to be in the Geofence for it to work. App needs to be clearer for checkout. They give you lots of instruction about check-in, but nothing about the checkout process. After a long trip, getting through the arrival process quickly and without hassle is most important to me.
Reliable
by Sdlev on 2019/11/02 18:28
Thanks for the good work.
Can not believe their driver
by Peinetree on 2019/10/30 20:11
Shuttle operator Mohammed saw me at terminal one and then made me walk to terminal two to get picked up. He had his door open and dropping people off. Worst customer service ever, everyone around me was so disgusted, they could not believe that he would not let me on, his level of professionals was so poor to upset me but everyone around me was said they would never use that service after seeing someone being treated like that.
Great App
by UroSmith on 2019/10/20 17:51
Works fluently. Easy to book, change, cancel, share anytime. The Parking Spot prices are fine, not extraordinarily low or high but the app makes reserving super easy and the customer service at the parking site is tremendous. We are believers and users for sure.
Works well at IAH
by Huslo315 on 2019/10/18 12:28
No problems checking in or out, and the pick me up feature is great.
How do i use points on the app??
by Vicnlaurel on 2019/10/18 12:14
Very difficult to figure out how to use points when reserving on the app. Online there is a big button that say “redeem points”. Can’t figure it out on the app. Frustrating
No dark theme support!
by Fakesleep on 2019/10/01 13:12
Please update your app to support dark theme!
Easy to use
by rockmonkey73 on 2019/09/23 18:21
This app is one of the easiest to use. Directions are simple.
Love the service, app glitch
by I'mSoFrustrated on 2019/09/14 15:35
I love the Parking Spot. Use it every time I travel because the drivers are helpful, the shuttles pickup and deliver to my car, and I never wait very long. I hate the app’s constant notification. My stay is over but there’s still the red circle with one notification on my phone. Can’t make it go away.
Highly recommended
by Azbirdy7 on 2019/09/09 16:08
Rates are great and service is excellent! The app was very helpful, walked me through each step. I highly recommend The Parking Spot. It was a good experience from check-in to check-out. Every employee I interacted with was cheerful and helpful. I used the service at Sky Harbor Airport in Phoenix.
Great!
by Dubaimaster on 2019/09/09 16:05
Great company and app. Clean and courteous. Although, as with every parking company, it would be nice to have them there for you to jump on instead of waiting 10 min to get picked up.
Ripoff
by Papawaggie on 2019/09/08 23:42
You cannot shorten your stay. They keep your money anyway!
love it
by Smokkie72 on 2019/08/26 03:10
Using the app was so simple and the staff at Dallas Lovefield are so sweet and kind. The parking spot is my go to parking place from Now on!!
Ripoff
by Tarkmaster on 2019/08/22 14:16
Parked at Hobby #2. Used the app for uncovered parking. When we exited it charged me full price for covered parking. The woman couldn’t refund the difference on my card. Said the manager would refund the difference the next day. Three days have passed and nothing. I should have paid $32 and was charge $66. Total rip-off and fraud.
Jeremy is the best
by Happy and thin wife on 2019/08/17 18:40
We have never used Parking Spot without one of our adult children helping us. We needed assistance and Jeremy was amazing. He didn’t make us feel foolish and we very much appreciated his assistance. Will use Parking Spot again.
Good job
by merc46 on 2019/08/16 20:05
In a world full of terrible service, it’s nice to see good customer service. These are a pleasant group of people to be around and very professional!!!!
Great Service
by Connected Techs on 2019/08/09 21:19
I always have a great experience, when I use there services, drivers are always welcoming and professional. ⭐️⭐️⭐️⭐️⭐️
Shuttle finder needs work and some airports are unsupported
by Tylonious on 2019/08/09 16:55
Shuttle finder has yellow areas on a map where a shuttle should pick up at, however, they clearly do not at the LGA airport. LGA parking is also not supported in app but allows you to make a reservation and gives you the false sense of security that you have a spot until you arrive and the staff has no idea about the app. Additionally, the shuttle was about to leave seconds after arriving and picking up one person instantly. Others seem to have good service but I’m not going to let my experience go unheard. Here is your one star review!
Great experience
by BL Thompson on 2019/07/22 05:29
My daughter and I used ‘The Parking Spot’ services and had a very enjoyable experience. We utilized the car wash service, covered parking and liked their reasonable rates. I want to acknowledge one of their drivers, RD Davis. He was very helpful, engaging and created an all around great experience during our ride. I was especially impressed when he wished any fathers onboard a ‘Happy Father’s Day.’ Will be using ‘The Parking Spot’ again for future Parking needs.
Lols good ..
by jcjayhawk on 2019/06/26 14:46
Seems like a great app .. very intuitive. I’ll know more soon, I hope. Wweeeeeeeeeeewwweewwweewwwwwwweweewwwwwwweeeeswwwwwwwwwswwwwwwwwwewwwwwwwwwwwwwww
Excellent Service
by Sherryj300 on 2019/06/21 17:40
The DFW Parking Spot 2 provides excellent friendly service and a prompt turnaround to/from the terminals. The drivers are always professional and helpful with my luggage needs. Sherry Johnson Make-A-Wish North Texas
App doesn’t work
by nat_______ on 2019/06/16 18:02
I tried to make a reservation through the app and at each location in Atlanta (parking spot 1 and 2) it kept saying “no available spots for this date range.” I called the office and they said they did have available spots at both locations and that the app simply wasn’t working. This is frustrating because what’s the point of a “convenient booking” app if it doesn’t even work...
Easy to use
by snappy mcgee on 2019/06/14 20:59
This app made it super easy to make my reservation and use my discount. Checking in and out was seamless. Great way to get to and from the airport and save money on parking.
So convenient
by parker/business on 2019/05/09 20:34
I love the parking spot. I feel much safer being delivered right to my car when I come home from a business trip. I have not met a single driver that wasn’t curious and helpful. Thank you for making my parking easier!!!
Slooooowest app on planet Earth
by Motiv84u on 2019/04/25 23:27
Thus app really could be great - but it is not. The interface is nice - the functions are spot on - but the speed is really a solid joke - it’s not worth my time to wait for it to load because I can check out with the cashier in less time than it takes to load. This is the problem when a company designs their own app internally and doesn’t put any horsepower behind its response time. Fix this and I will give you a five...
Great service. Easy to use
by Christina from Charlotte on 2019/04/19 20:35
I used it for the first time and also bought the detail. Everything was great. The people were very nice and helpful.
Doesn’t work!
by ansoly on 2019/03/26 13:47
I’ve tried it many times and it always says to check my Internet connection even though I’m on wifi. Tried it at the location and marked a system error. Over it!
App is very slow
by users15307 on 2019/03/24 19:19
This app is very slow to open and something will not open at all very frustrating when you need the app to pay and exit the lot.
Date schedule
by Me2Uok on 2019/03/14 23:46
I showed up to check in and the month showed my reservation for July instead of March. Not sure how that happened. But it was a lot more expensive to park sine I was told I did not have a reservation for that day. Ugh
Surprisingly feature rich
by Tako Yakii on 2019/03/07 06:14
This is actually a great app. You wouldn’t expect that from an LAX parking facility. I especially like how they put GPS trackers on all of their shuttles and you can see where they are at any time. Actually a great app
Slow
by jwithersnc on 2019/03/02 13:30
This app is slow to load and checking out is even slower. I park there just about every day and have express check out. I have to sit and wait for the app to load then have to sit and wAit for there checkout to process there is something very wrong with there computers. Only one gate to checkout because the other 2 have been unable to let you check out since they opened.
App’s okay but customer service is terrible!!!!!!
by Foxgirl_gina on 2019/02/28 18:12
Recently used parking spot and got in late from my flight, when I went to pay there was only self-service available (I understand companies want to take the human aspect out of all things so they don’t have to pay people), and it didn’t take all of the discounts that it was supposed to. There was no one there to dispute the charge with in person, and it was very late. When I sent a complaint through the app I had an initial response the next morning, and was told they would get an adjustment. It is now three days later, and they have fallen off the face of the earth. I have sent multiple emails asking about a follow up and have received no responses, if you’re going to quote someone a price, stick to it.
It’s okay.
by Saveitnow on 2019/02/24 12:38
Doesn’t utilize full iOS functionality. For instance, under reservation details, the facility does not launch into Maps nor can you copy the facility. Negligible issues like QR code saved either in lossy format or at low resolution (pronounced when selecting ‘Enlarge Code’) — same format with the company logo.
Don’t get the update
by C5555555555555 on 2019/02/22 06:29
The new update took (yet again) another 2 steps back. TPS has completely forgot about customer service. They should get back to figuring out parking and get out of trying to be in the IT business.
Don’t rely on the app for your parking reservation
by Mixedpixel on 2019/02/22 05:04
When they come out with a new version of the app, you can’t display your parking pass until you update the app.
App no longer works
by brittex01 on 2019/02/10 14:40
Message says no internet connection. Even when there is
Slow, slow, slow
by runpicu on 2019/02/04 15:35
5+ sec splash screen should have been a warning, but I persisted. Moving through each step of a reservation takes another several seconds. Redesign ASAP!
App problems
by Mtmurat on 2019/01/31 16:39
Just recently added the app to my brand new iPhone XS Max- The is app seems to work ok but takes up to one full minute to load, if at all. Please fix this.
Need ability to input parking info
by Kbarron on 2019/01/21 20:32
While making a reservation ahead of time was simple and gave a discount, I was shocked once parked that I couldn’t input my parking row/space information into the app for safe keeping. Thankfully we took a photo (outside of the app) to tell the driver when he picked us up from the airport. Would be nice to have all info in one place
Developer tip
by CracksintheGroove on 2019/01/17 23:44
Add ability to tip from app. I never have cash.
Cancel reservations
by Smoothitnot on 2019/01/14 15:34
I give the Parking Spot App 1 star rating due to the time it takes to cancel a reservation.
Slow app, strange glitch
by yellowratbastard on 2018/12/16 04:05
I can access my account fine. The app is slow to load and often requires a restart to load. Also, the phone brightness automatically adjusts to maximum when viewing reservations, and not in a temporary way. It's annoying.
App is Slow to Open
by Scalinni on 2018/12/15 14:43
The rest of the app is great but it take a long time to open past the bubble page.
Works great
by JennStreet on 2018/12/15 02:27
I used The parking spot for the first time for my vacation. It was awesome, the attendants were on time both ways picked up us and dropped us off right at my car, they helped us with our bags both going to the airport and coming home. I will definitely use this again for my next vacation.
Slow App Response
by jman4usc on 2018/12/03 21:54
Opening the app takes excess time. On Dec. 2, 2018, app failed to open and thus had to use the Apple wallet QR code which required me to use a physical credit card.
Works well
by voodooosu on 2018/11/28 13:16
Have had good luck with the app so far. Easy to navigate and no issues when entering or exiting.
App needs improvement, TPS is great
by Wkmo on 2018/11/05 16:11
I love the people, great service, and affordable prices at The Parking Spot. The app is NOT great. Please update to fix the brightness. It is blindingly bright yellow and cranks my phone’s brightness level up to the highest setting every time I use the app no matter how many times I reset it while using the app. This is terrible for someone with migraines triggered by bright lights.
Super happy with service
by KevinDanielChase on 2018/11/05 03:31
I have used The Parking Spot for two months now and I have been super impressed. The staff are always welcoming and friendly, the buses are very quick to pick up and drop off, and their system is really easy to use. I would highly recommend using their services.
Apple wallet doesn’t work
by Sky Team Flyer on 2018/10/23 02:44
Can’t load reservations into Apple Wallet with new update.
Some annoying features
by Grumpy2526 on 2018/10/10 13:39
Car Locator. Cumbersome interface having to “clear” the field first. Also want to be able to redeem on checkout without making a reservation.
Why?
by typically ok on 2018/10/01 23:39
Why have an app if large locations as BNA have zero understanding of it or knowledge. It’s 2019. Keep up. Manual check out. Not on app pay and go. Needs to be implemented.
Good app, mandatory updates no good
by nickname nile on 2018/09/25 00:39
Good app but the mandatory updates are no good mandatory updates. I don’t use the app that often and you get to the parking garage to scan the qr and it doesn’t let you open the app because it needs an update.
App speeds up entire process
by Sheff0213 on 2018/09/10 01:47
Downloaded the app and was happy to be able to link coupons to my profile. I used the QR codes to enter and use self checkout. All I had to do was scan the code and I was out in 15 seconds! Of course this was only possible because I had already linked my credit card and coupons to my account. Usually, it takes between 4-8 minutes to check out (NOT including time spent in the line). So the app has definitely sped things up!
Best parking at IAH
by WhiteWolfTexas on 2018/09/03 16:16
I had been parking at a competitor for decades and the service there degraded until it just want worth it anymore. TPS is a very customer focused experience. A breath of fresh air.
Love the Parking Spot
by amizell@bedford on 2018/09/02 03:19
The Parking Spot facilities and staff are outstanding with consistent t customer service regardless of the locationI’ve used. The app is easy to use to make and review reservations. The only problem I’ve encounters is being able to locate my shuttle; this feature does not work.
Not Available at All Locations
by Spcase on 2018/08/30 17:14
The app seems to be well designed and quite convenient, until you try to actually use it. The two facilities in Phoenix are not equipped to use any of the technology making the app utterly useless.
Kind Driver
by Jer911 on 2018/08/21 03:37
Driver was pleasant and he remembered us when we returned that doesn’t happen very often.
Great app and car park!
by Jennyfrmtx on 2018/08/06 05:12
I love parking with these people. The shuttle is fast and they’ve got wide covered parking which is a really nice option. This app is also really convenient to book your reservations. Totally recommend!!
Van way too hot
by aa030515 on 2018/07/21 20:09
It is Texas summer heat with outside temperature 105 and the bus unit was not blowing cold air. The passengers were complaining to driver who did nothing.
Reservations
by Str8venum on 2018/07/11 00:27
Can’t figure out how to cx my reservation
Logon
by Gagged hag on 2018/07/07 01:41
Good app. But can’t seem to remember login info. And why no Touch ID to login?
Great App & Great Company
by LisaRenne on 2018/05/04 17:34
Parking at “the parking spot” is always a pleasant experience. Everyone is very nice & courteous - even during the busiest travel dates and time. The app makes it really easy to book and keep track of my reservations (& my car upon return ;) )
Ultimate Car Detail
by NashvilleKAD on 2018/04/29 20:38
Love The Parking Spot and your staff. Appreciate the great service in being picked up from the airport and carried back to my car. Haven’t used you in quite awhile but was very impressed with the service. However I had signed up and paid for the Ultimate car detail and my car was only washed and barely cleaned out inside. Your staff kindly refunded me the $105 but I came away not getting what I had expected. Now I have to go out and get my car detailed by someone who will actually do a good job. Hopefully you guys can find detailers who will not try to cheat us. I have photos if you wish to see them.
The app is very slow to bring up.
by Mikelmo on 2018/04/24 17:06
The app take over a minute to bring up. The remember my login does not work. Very frustrating.
Shuttle Driver
by trainer dmv on 2018/04/14 15:46
Had the opportunity to ride with Mr.Levin 4/13/18 to the CLT and I can say it was a great experience no complaints here.
Love the app, but I wish....
by tstill2000 on 2018/03/31 16:31
I love the ease of using this app, but I really wish that it would allow you to choose to pay for your detail car wash separate from your parking. My company will pay for the parking, however, they will not pay for the car wash. Therefore I am not able to use that service when I would really love to.
Your people are awesome!
by 1steveschell on 2018/03/29 10:06
No matter what kind of problems we run into your staff helps us. Thank you each and everyone! Kim Croy and Steve Schell.
Latest update
by Zan0145 on 2018/03/04 16:50
Last update is stuck in the search for shuttle mode. No access to any other app functions. 6s latest OS
Great parking app, poor Apple Wallet integration
by DJ Joh on 2018/02/27 22:15
Great app for making reservations, but rather poor execution with the apple wallet. The wallet card shows up 12 hours before the reservation on your lock screen and then disappears at the actual reservation time.
Wallet feature crashes app
by Ja Lou on 2017/12/23 14:44
Nice way to make a reservation but when I try to show my reservations on the Apple Wallet, it crashes the app and won’t load onto the wallet.
Doesn’t load
by verger on 2017/12/19 03:45
I’m sitting on my plane waiting to deboard and the app doesn’t load. It just shows some bouncing dots. Utter garbage app.
Very slow! Does not work!
by STL iOS 7 user on 2017/12/19 01:12
Downloaded new version. When I try to open it, I am stuck for minutes on the screen with spots moving in and out (nauseating and useless graphic). Takes two to three more minutes of spinning circle to get the registration screen to open.
Unresponsive app both before and after log in screen!!!
by Evanescent_One on 2017/12/19 00:02
The app must be experiencing significant issues. The app fails to load in a timely manner and once loaded it cycles repeatedly after attempting to log in. Very dissatisfied. I’d be extremely dissatisfied if I was trying to use it on my way to the airport!
Split up rewards
by Beer runner on 2017/12/16 23:21
Great app! I like the reservations feature. Love that I can choose to use rewards for part or all of my stay. Thank you!
Mr Allen
by Allenair77 on 2017/12/16 22:59
Great place to park my stuff and vehicle are always safe at all there locations.
Shuttle?
by MoxieNYC on 2017/11/26 04:00
App doesn’t show any shuttles...anymore
The Parking Spot 2
by Keanna Dava on 2017/11/19 05:10
Cashier an Drivers are beyond perfect. Cashiers help with coupons an any other discount you may have an always. Drivers are great an help in any kind of way they may think you need. Park with them you guys.
Disappointed
by ctcsr on 2017/11/02 09:53
Downloaded app 10/3/2017. When attempting to open, here’s all I get: Black orbs on a yellow background that slowly expand and retract. Deleted and restored..........., still the same.
Great Way to Reserve Parking at Multiple Airports
by DTMy on 2017/11/01 22:24
I like using the app and parking at the SPOT. I travel frequently and fly out of several airports. There is always a Parking Spot where ever I go. My only complaint is that the reception staff are sometimes clueless about my SPOT card reservations. And occasionally, the office staff take my keys inside and I have to go get them instead of using the SPOT lane to exit.
Estella
by lytha on 2017/10/21 23:25
Have used this spot at least 3 times and live it.
So easy to use
by DaytTheBoys on 2017/10/02 12:40
I love everything about this app. My favorite is being able to find your shuttle in real-time.
APPLE WALLET
by mandyb63 on 2017/09/16 00:35
Thanks for the app.. Going to need the app in my apple wallet.. JS..
The parking spot
by er25jxk on 2017/09/05 01:52
Prompt and friendly service
App works well
by Flyat37k on 2017/09/02 17:08
App works well. I was able to plan my arrival and departure and have my reservation ready. However, upon arrival, the employees were a little uniformed on how to check me in and process the scan QR. But eventually everything worked out and it was smooth afterwards. Will keep using the app and provide reviews as they become available. I travel a lot and use miultiple Spot locations.
Doesn't retain your login
by Techbrute on 2017/08/24 23:47
What a pain. Every time you use the app you have to login again. And again. And again. Add to that their screwy program where you have to carry your stupid card with you otherwise you don't get points and don't save your invoice, and the whole thing almost isn't worth it. Get it together PS. Every other loyalty profane can figure out how to attach things to an account with actually carrying a card.
Excellent service
by Oatmeal830 on 2017/08/13 21:11
Could not ask for a better travel service. Highly recommend!
Great
by Mjdimar82 on 2017/08/07 14:08
Best service
Great service
by Elmsford, New York on 2017/08/05 21:10
Avoid all the aggravation with parking at NYC Area airports.Park and get on shuttle.
Nicely done
by rcbray12 on 2017/08/01 12:06
Whoever designed this app was clearly a frustrated customer at one point who said "enough is enough!" with moron made travel apps. This is by far one of the most user friendly, logical, and visually appealing apps I use overall; the top of all travel apps.
Piece of crap
by Eeender on 2017/07/29 22:46
Doesn't even work
Doesn't Load
by P8r1ck on 2017/07/29 21:27
Won't get past the load screen. I'm on a current 6s, ATT.
Not good at all
by Harper_537 on 2017/07/29 20:56
Doesn't open. Sits on a splash screen with no place to go.
Not working when I needed it
by ScottRHenry on 2017/07/29 20:47
What's the point. It didn't load when I landed or needed to call the driver.
Very helpful
by Sheapon on 2017/07/20 12:14
This is a good app to have if you travel a lot
Easy and user friendly
by Tea-tee on 2017/07/10 16:25
Everything at your fingertips it's a part of my travel accessories. But!!! They can not use it if you do not have your physical card. They can not look up your reservation for check out or input your acct number. Interesting
Great Way to Reserve Parking at Multiple Airports
by DTMy on 2017/11/01 22:24
I like using the app and parking at the SPOT. I travel frequently and fly out of several airports. There is always a Parking Spot where ever I go. My only complaint is that the reception staff are sometimes clueless about my SPOT card reservations. And occasionally, the office staff take my keys inside and I have to go get them instead of using the SPOT lane to exit.
App’s okay but customer service is terrible!!!!!!
by Foxgirl_gina on 2019/02/28 18:12
Recently used parking spot and got in late from my flight, when I went to pay there was only self-service available (I understand companies want to take the human aspect out of all things so they don’t have to pay people), and it didn’t take all of the discounts that it was supposed to. There was no one there to dispute the charge with in person, and it was very late. When I sent a complaint through the app I had an initial response the next morning, and was told they would get an adjustment. It is now three days later, and they have fallen off the face of the earth. I have sent multiple emails asking about a follow up and have received no responses, if you’re going to quote someone a price, stick to it.
Great experience
by BL Thompson on 2019/07/22 05:29
My daughter and I used ‘The Parking Spot’ services and had a very enjoyable experience. We utilized the car wash service, covered parking and liked their reasonable rates. I want to acknowledge one of their drivers, RD Davis. He was very helpful, engaging and created an all around great experience during our ride. I was especially impressed when he wished any fathers onboard a ‘Happy Father’s Day.’ Will be using ‘The Parking Spot’ again for future Parking needs.
Ultimate Car Detail
by NashvilleKAD on 2018/04/29 20:38
Love The Parking Spot and your staff. Appreciate the great service in being picked up from the airport and carried back to my car. Haven’t used you in quite awhile but was very impressed with the service. However I had signed up and paid for the Ultimate car detail and my car was only washed and barely cleaned out inside. Your staff kindly refunded me the $105 but I came away not getting what I had expected. Now I have to go out and get my car detailed by someone who will actually do a good job. Hopefully you guys can find detailers who will not try to cheat us. I have photos if you wish to see them.
Love the app, but I wish....
by tstill2000 on 2018/03/31 16:31
I love the ease of using this app, but I really wish that it would allow you to choose to pay for your detail car wash separate from your parking. My company will pay for the parking, however, they will not pay for the car wash. Therefore I am not able to use that service when I would really love to.
Shuttle finder needs work and some airports are unsupported
by Tylonious on 2019/08/09 16:55
Shuttle finder has yellow areas on a map where a shuttle should pick up at, however, they clearly do not at the LGA airport. LGA parking is also not supported in app but allows you to make a reservation and gives you the false sense of security that you have a spot until you arrive and the staff has no idea about the app. Additionally, the shuttle was about to leave seconds after arriving and picking up one person instantly. Others seem to have good service but I’m not going to let my experience go unheard. Here is your one star review!
Slow
by jwithersnc on 2019/03/02 13:30
This app is slow to load and checking out is even slower. I park there just about every day and have express check out. I have to sit and wait for the app to load then have to sit and wAit for there checkout to process there is something very wrong with there computers. Only one gate to checkout because the other 2 have been unable to let you check out since they opened.
Works great
by JennStreet on 2018/12/15 02:27
I used The parking spot for the first time for my vacation. It was awesome, the attendants were on time both ways picked up us and dropped us off right at my car, they helped us with our bags both going to the airport and coming home. I will definitely use this again for my next vacation.
Super happy with service
by KevinDanielChase on 2018/11/05 03:31
I have used The Parking Spot for two months now and I have been super impressed. The staff are always welcoming and friendly, the buses are very quick to pick up and drop off, and their system is really easy to use. I would highly recommend using their services.
Love the service, app glitch
by I'mSoFrustrated on 2019/09/14 15:35
I love the Parking Spot. Use it every time I travel because the drivers are helpful, the shuttles pickup and deliver to my car, and I never wait very long. I hate the app’s constant notification. My stay is over but there’s still the red circle with one notification on my phone. Can’t make it go away.
Not intuitive
by ken1746 on 2019/11/18 00:56
Not clear what mobile checkout does or how it works. Finally found the option to locate the shuttle and ask for my car. But had to be in the Geofence for it to work. App needs to be clearer for checkout. They give you lots of instruction about check-in, but nothing about the checkout process. After a long trip, getting through the arrival process quickly and without hassle is most important to me.
Love the Parking Spot
by amizell@bedford on 2018/09/02 03:19
The Parking Spot facilities and staff are outstanding with consistent t customer service regardless of the locationI’ve used. The app is easy to use to make and review reservations. The only problem I’ve encounters is being able to locate my shuttle; this feature does not work.
Highly recommended
by Azbirdy7 on 2019/09/09 16:08
Rates are great and service is excellent! The app was very helpful, walked me through each step. I highly recommend The Parking Spot. It was a good experience from check-in to check-out. Every employee I interacted with was cheerful and helpful. I used the service at Sky Harbor Airport in Phoenix.
Great App
by UroSmith on 2019/10/20 17:51
Works fluently. Easy to book, change, cancel, share anytime. The Parking Spot prices are fine, not extraordinarily low or high but the app makes reserving super easy and the customer service at the parking site is tremendous. We are believers and users for sure.
So convenient
by parker/business on 2019/05/09 20:34
I love the parking spot. I feel much safer being delivered right to my car when I come home from a business trip. I have not met a single driver that wasn’t curious and helpful. Thank you for making my parking easier!!!
App doesn’t work
by nat_______ on 2019/06/16 18:02
I tried to make a reservation through the app and at each location in Atlanta (parking spot 1 and 2) it kept saying “no available spots for this date range.” I called the office and they said they did have available spots at both locations and that the app simply wasn’t working. This is frustrating because what’s the point of a “convenient booking” app if it doesn’t even work...
Slooooowest app on planet Earth
by Motiv84u on 2019/04/25 23:27
Thus app really could be great - but it is not. The interface is nice - the functions are spot on - but the speed is really a solid joke - it’s not worth my time to wait for it to load because I can check out with the cashier in less time than it takes to load. This is the problem when a company designs their own app internally and doesn’t put any horsepower behind its response time. Fix this and I will give you a five...
Need ability to input parking info
by Kbarron on 2019/01/21 20:32
While making a reservation ahead of time was simple and gave a discount, I was shocked once parked that I couldn’t input my parking row/space information into the app for safe keeping. Thankfully we took a photo (outside of the app) to tell the driver when he picked us up from the airport. Would be nice to have all info in one place
Great App & Great Company
by LisaRenne on 2018/05/04 17:34
Parking at “the parking spot” is always a pleasant experience. Everyone is very nice & courteous - even during the busiest travel dates and time. The app makes it really easy to book and keep track of my reservations (& my car upon return ;) )
Surprisingly feature rich
by Tako Yakii on 2019/03/07 06:14
This is actually a great app. You wouldn’t expect that from an LAX parking facility. I especially like how they put GPS trackers on all of their shuttles and you can see where they are at any time. Actually a great app
Can not believe their driver
by Peinetree on 2019/10/30 20:11
Shuttle operator Mohammed saw me at terminal one and then made me walk to terminal two to get picked up. He had his door open and dropping people off. Worst customer service ever, everyone around me was so disgusted, they could not believe that he would not let me on, his level of professionals was so poor to upset me but everyone around me was said they would never use that service after seeing someone being treated like that.
Jeremy is the best
by Happy and thin wife on 2019/08/17 18:40
We have never used Parking Spot without one of our adult children helping us. We needed assistance and Jeremy was amazing. He didn’t make us feel foolish and we very much appreciated his assistance. Will use Parking Spot again.
The Parking Spot 2
by Keanna Dava on 2017/11/19 05:10
Cashier an Drivers are beyond perfect. Cashiers help with coupons an any other discount you may have an always. Drivers are great an help in any kind of way they may think you need. Park with them you guys.
Great app and car park!
by Jennyfrmtx on 2018/08/06 05:12
I love parking with these people. The shuttle is fast and they’ve got wide covered parking which is a really nice option. This app is also really convenient to book your reservations. Totally recommend!!
Quick and easy
by Eric Niederhoffer on 2019/11/28 17:41
First time user. The experience so far has been quick nice. PayNow less expensive then my usual parking lot except when they have a discount.
Great!
by Dubaimaster on 2019/09/09 16:05
Great company and app. Clean and courteous. Although, as with every parking company, it would be nice to have them there for you to jump on instead of waiting 10 min to get picked up.
Slow app, strange glitch
by yellowratbastard on 2018/12/16 04:05
I can access my account fine. The app is slow to load and often requires a restart to load. Also, the phone brightness automatically adjusts to maximum when viewing reservations, and not in a temporary way. It's annoying.
App needs improvement, TPS is great
by Wkmo on 2018/11/05 16:11
I love the people, great service, and affordable prices at The Parking Spot. The app is NOT great. Please update to fix the brightness. It is blindingly bright yellow and cranks my phone’s brightness level up to the highest setting every time I use the app no matter how many times I reset it while using the app. This is terrible for someone with migraines triggered by bright lights.
Excellent Service
by Sherryj300 on 2019/06/21 17:40
The DFW Parking Spot 2 provides excellent friendly service and a prompt turnaround to/from the terminals. The drivers are always professional and helpful with my luggage needs. Sherry Johnson Make-A-Wish North Texas
Great service. Easy to use
by Christina from Charlotte on 2019/04/19 20:35
I used it for the first time and also bought the detail. Everything was great. The people were very nice and helpful.
Easy to use
by snappy mcgee on 2019/06/14 20:59
This app made it super easy to make my reservation and use my discount. Checking in and out was seamless. Great way to get to and from the airport and save money on parking.
Split up rewards
by Beer runner on 2017/12/16 23:21
Great app! I like the reservations feature. Love that I can choose to use rewards for part or all of my stay. Thank you!
Some annoying features
by Grumpy2526 on 2018/10/10 13:39
Car Locator. Cumbersome interface having to “clear” the field first. Also want to be able to redeem on checkout without making a reservation.
Great Service
by Connected Techs on 2019/08/09 21:19
I always have a great experience, when I use there services, drivers are always welcoming and professional. ⭐️⭐️⭐️⭐️⭐️
So easy to use
by DaytTheBoys on 2017/10/02 12:40
I love everything about this app. My favorite is being able to find your shuttle in real-time.
Good job
by merc46 on 2019/08/16 20:05
In a world full of terrible service, it’s nice to see good customer service. These are a pleasant group of people to be around and very professional!!!!
Best parking at IAH
by WhiteWolfTexas on 2018/09/03 16:16
I had been parking at a competitor for decades and the service there degraded until it just want worth it anymore. TPS is a very customer focused experience. A breath of fresh air.
How do i use points on the app??
by Vicnlaurel on 2019/10/18 12:14
Very difficult to figure out how to use points when reserving on the app. Online there is a big button that say “redeem points”. Can’t figure it out on the app. Frustrating
Great parking app, poor Apple Wallet integration
by DJ Joh on 2018/02/27 22:15
Great app for making reservations, but rather poor execution with the apple wallet. The wallet card shows up 12 hours before the reservation on your lock screen and then disappears at the actual reservation time.
Excellent service
by oxyks2 on 2019/11/22 22:23
Quick easy entry. Clear guidance to a good spot. Quick pick up. Quick trip to terminal.
Good app, mandatory updates no good
by nickname nile on 2018/09/25 00:39
Good app but the mandatory updates are no good mandatory updates. I don’t use the app that often and you get to the parking garage to scan the qr and it doesn’t let you open the app because it needs an update.
Works well at IAH
by Huslo315 on 2019/10/18 12:28
No problems checking in or out, and the pick me up feature is great.
Your people are awesome!
by 1steveschell on 2018/03/29 10:06
No matter what kind of problems we run into your staff helps us. Thank you each and everyone! Kim Croy and Steve Schell.
Not Available at All Locations
by Spcase on 2018/08/30 17:14
The app seems to be well designed and quite convenient, until you try to actually use it. The two facilities in Phoenix are not equipped to use any of the technology making the app utterly useless.
Easy to use
by rockmonkey73 on 2019/09/23 18:21
This app is one of the easiest to use. Directions are simple.
Very slow! Does not work!
by STL iOS 7 user on 2017/12/19 01:12
Downloaded new version. When I try to open it, I am stuck for minutes on the screen with spots moving in and out (nauseating and useless graphic). Takes two to three more minutes of spinning circle to get the registration screen to open.
Kind Driver
by Jer911 on 2018/08/21 03:37
Driver was pleasant and he remembered us when we returned that doesn’t happen very often.
So far so good
by Carrolltontxdude123456 on 2019/11/23 02:26
This is the first time using the app. I was picked up promptly and on my way to my car
Date schedule
by Me2Uok on 2019/03/14 23:46
I showed up to check in and the month showed my reservation for July instead of March. Not sure how that happened. But it was a lot more expensive to park sine I was told I did not have a reservation for that day. Ugh
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All Versions
4.0
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Current Version (7.1.8)
4.0
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