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parkboston, created by the City of boston, provides an easy and convenient way to pay for on-street parking using your iPhone or iPad. You can also login to our secure website to access parking charges, parking history, profile information and print parking receipts. Registration is free and you are never under any obligation to use the application once you register. Look for parkboston logos on the meter to determine availability in your area.
Simple to use
by su041676 on 2019/08/27 16:31
Great vs other cities app.
SCAMMED by an APP!
by Mad in NH on 2019/08/27 04:16
Recently went to the North End. Upon arrival we first put quarters in the meter for 2 hours. When we returned to add money to the meter, we noticed the sign for this park Boston App. There on the street I downloaded the App to my phone. Charged $4.15 to park for 2 hours. Thinking this is great, we can go have dinner and not worry about the meter. When it came time to extend the time, received a message that we were blocked from extending our time, Now what, we are in the middle of eating dinner and can’t just get up and walk the mile to put coins in the meter. Get back to the car to find a ticket for $40.00. Being from out of state, I cannot drive to fight the charge. So I call. Give the women all the information and she said they will review and send us their findings. Basically it’s pay up and shut up. No where is it posted that there is a 2 hour block where we were parked. So why have the App if we are just going to get a ticket. It’s a SCAM to get us download the App and then when it’s time to extend, your now allowed. I give this “0” Stars. Don’t be a SUCKER and get caught up in this APP SCAM, pay the parking garage fee, it’s cheaper. Buyer beware, we work to hard for our money to give it to the city of Boston. Not only were we scammed by this App monetarily, it would not allow me to post this review without a better star rating. SCAMMED again!
Poor instructions
by Cambridge Commuter on 2019/08/23 16:41
You need to enter your plate number without a hyphen. The app should prevent it. It cost me a $25 ticket.
Reset password
by Crazy$$$$$ on 2019/07/11 13:41
I think that there needs to be a better system to reset password instead of using credit card information. Please use an email or text confirmation to reset password.
Convenient but adds $.50 to your meter
by Otete on 2019/06/26 13:51
This is a convenient app, but their 25% surcharge seems exorbitant.
Easy peasy
by Tarashee on 2019/06/13 22:27
This is very convenient and the app very straightforward.
Love it !
by magsinoj on 2019/05/24 14:42
Works great! Thanks
Extending time function doesn’t make sense
by rzsl on 2019/04/10 18:24
Extending parking duration on time (before you get a ticket) seems almost impossible!! It reminds you 9 min before your duration expires and then nothing... If you did not set up another alarm, you are likely to get a ticket because you are seconds late to extend the period.
A visitor who will never be coming back to Boston!
by diamondsux on 2019/03/29 23:33
I used this app to park my car and I didn’t get one but TWO parking tickets! I had no idea what I was doing wrong as I never let my time expire. It turns out, a local told me that you aren’t allowed to park at the same meter twice in a row, nor in the same block twice in a row! How would someone from out of town know that? And this app happily took my money even though I was renewing it a second time. Why would the app let you renew your time on the same meter if that isn’t allowed!! I’ve never heard of such a thing. I’m going to be disputing these two $40 parking tickets and never coming back to Boston again!
It doesn't send verify code via email
by PhoneToolsFan on 2019/03/28 03:27
App seems not capable of sending the verification code to my email address as it says. Tried twice, no email received. Crap! So can't register, can't be bothered. Delete, delete.
So easy!
by Nvigoda on 2019/02/16 18:43
Once I downloaded the app, it’s been two or three clicks and done. Easy peasy!! Love it!
Simple and Time Saving
by Easily Disturbed on 2019/01/24 23:32
I find this far quicker than fumbling for change or inserting a credit card in a meter or station.
Keeps crashing
by North Andover on 2019/01/18 23:45
This app used to work great now it crashes every time I use it.
Convenient app but could use some usability upgrades
by beach.bum on 2019/01/11 13:13
I use this app frequently because I live in back bay and can’t always find resident parking. It’s convenient and great because I want all quarters to do my laundry ;) I like the recent history, I like the reminder. A couple recommendations from an avid user to make this app better: 1. A map so you can remember where you parked / see which zone to use if you parked overnight and and want to pay to park in the morning but don’t want to leave bed quite yet (my zone starts at 8am and one Saturday’s I like to read in bed with coffee in the morning). 2. It takes a lot of clicks. Login. Zone entry. Car selection. Payment type. Payment method. Confirmation. I use this for my main car 99% of the time, have always paid with the same card. I wish it defaulted to my main car, my usual payment method and type, left the zone free to enter, and confirmed there, rather than asking each time if I want to pay using credit/debit or parking card, then asking which card, then needing to confirm I actually want to pay. I defaulted to auto login which helped, but I want one or two clicks please. I’ve forgotten to confirm a couple times and been lucky, but I know that won’t always be the case! 3. I wish the recent history allowed for 4 or 5 recent zones. I park on my block and get them confused sometimes and have to go back into my email to figure out which zone is which street and which side of the street in the morning. Thanks!
Life saver
by nestblows on 2018/12/21 13:01
I found the ap easy to use and reasonably logical once set up. You can enter multiple cars and multiple payment methods. It sure beats rummaging for change or worse using those machines that dispense tickets that you put in the car window. Quick, easy, flexible, no standing around in the rain or snow trying to get an often broken machine to dispense a ticket. I love it. U should too.
So easy
by epm1569 on 2018/12/19 21:58
Love it! Great app!
Changing zone
by HebertMedeiros on 2018/11/19 20:32
It would be really nice the option to change zone without start a new session
Got a ticket
by nn4reviews-nottaken on 2018/11/18 06:32
Had the same dash problem as another reviewer, I think. Sent receipt in with bill as a dispute. Got a letter that dismissed the ticket but told me I’d have to appear in person next time and I need to check that the plate info is correct in the app. Now I don’t want to risk it, so going back to change.
Needs work
by Mdraposo on 2018/11/13 18:00
It took payment but it keeps crashing. Doesn’t work on my iPhone 7.
LOVE!❣️
by mgsilk on 2018/11/09 23:05
Love the app; the only difficulty is sometimes it is difficult to locate the sign with the zone number, especially on Newbury Street. But the convenience of paying with the app is FANTASTIC!!
Needs better instructions
by MPrytunes on 2018/10/31 22:47
Was visiting Boston from NC. Upon parking I downloaded the app, and entered plate #, parking zone, etc., and paid. I entered my plate number as it is on my plate, with a dash. Very convenient and easy to use. To my dismay, I came back to $40 ticket. I parked elsewhere later that evening, and another $40 ticket! I parked the next day, and luckily did not get a ticket, but apparently just got lucky that no parking enforcement came by that day. I called to dispute the tickets upon returning home and was told I shouldn’t have entered the dash. Seems like it should have been an instant dismissal for such a simple “error”, but it had to be reviewed. A week or so later, I received a letter regarding each violation. One was dismissed and one wasn’t!! I called again and was told they will only dismiss one mistake (which isn’t really a mistake as there is a dash in my plate #). What time consuming nonsense for all involved just for including the dash in my plate number! App developers, unless you are trying to take advantage of unsuspecting out-of-towners, please provide instructions in the app to not include spacers or dashes, or whatever else will cause a problem.
So mad
by Karma2893 on 2018/10/30 02:35
I paid over $8 to park tonight, paid for the whole session and came back to a $40 ticket..... that means I pretty much use this app and pay for tickets..... thanks park Boston.... now I have to fight a ticket on my day off😢
Great!
by Vallepascuense on 2018/10/29 21:45
No issues so far.
App works but still get tickets
by Bradk500 on 2018/10/29 00:49
The app part works fine, but I’ve still gotten tickets with a valid parking session. Sure they cancel the ticket if you dispute it with proof, but your better off paying at the kiosk and putting the paper on the window.
Yes
by THEORETIkelly on 2018/10/13 17:33
Savior!
🔥
by jrgronroos on 2018/10/04 12:01
Yo this app is dumb nice
Trash
by the goat 007 on 2018/09/20 07:16
This app actually awful don’t even waste your time downloading it
Motorists Beware! This App Will Get You A Ticket 50% Of The Time !
by Buggy software on 2018/09/14 03:06
I have used this app a couple of times and 50% of the time it has got me a ticket I used this app and registered zone number, my plate and credit card, full name and parked legally at a spot for a period of 60 mins. I paid for 2 hours of parking. With an hour still remaining on the clock !... I got a ticket to say I am a parked at an expired meter. This app is clearly a scam...Do Not Use!!
Awesome
by Frog Name Not Taken on 2018/08/20 20:20
Love how quick I can get out of my car and on my way. Thanks!
Lovely!
by AmyBear DJ on 2018/08/17 12:09
No longer, must I keep quarters! No longer must I trek all the way out to the meter to make my payment (whether quarters or credit card). 💓
Dropped connection error
by Sedaakay on 2018/08/13 12:05
Keeps dropping connection not able to process payments. Last code update/change messed up the app. This has been going on for the last week or so.
Shut off all the time.
by TiagoGianini on 2018/08/10 23:07
During my visit to Boston I tried to use the app. All the time I was paying the park and the app shut off all the time. Worst parking app.
Easy Peasy!
by ParkingElle on 2018/07/18 13:34
Never any issues, parking made easy!
Needs a map!
by WalkingDeadRudy on 2018/07/07 17:27
This app needs a map that displays parking spaces near by. Bike rental apps use this, shows you spaces available and their location.
Needs to support AMEX
by BradleyVT on 2018/07/07 13:47
Where do I begin this app is a mess! Needs to support American Express and would even better if I could use Apple Pay. Also, I can't believe it hasn't been updated for the X! Don't even get me started on how antiqued the fact you don't support Face / Touch ID. You guys are way behind...
Love this App
by Big mouth mitch on 2018/07/02 19:19
This is the easiest most convenient app I’ve ever used. I get out of my car I put in the code I’m on my way that’s it nothing more very easy.
It is great except if you make a mistake
by Nikkii2213 on 2018/07/02 15:49
I love the app but if you make a mistake and enter the wrong parking space or zone you have no recourse. If there is please enlighten me. I called a few numbers and no one was able to help. Other than that the functionality is great.
It’d be 5 stars except...
by Chupetinha on 2018/06/27 09:48
I love using this app and would’ve given it 5 stars if it had one option. Sometimes I park my car before 8am (the time the meters go into effect) and I wish I could pay for the time I’m going to use the space ahead of time. Instead I have to wait until 8am and sometimes I forget about it so I end up having to set my alarm for 8am to remind me. This is something that could easily be programmed into the app.
Careful of tickets
by Not Seeing It on 2018/06/13 23:16
I got a parking ticket, clearly given to another car, after I left the parking space when using this app. The only way I found out about it was I got a mailed notice. The time in the ticket was 5 Min after my paid window, but after I physically left the spot, which I’m 100% sure of because I had to be at work by the time the ticket was given. I didn’t bother disputing because I don’t have free time to go to parking ticket hearings, but I will never use this app again because I realized what a potential scam it is. There is no easy way to prove you weren’t there any more because the meter maids have access to your plate information regardless of your physical presence.
Don’t get this app!!!
by Me12321sgshbsyvdyvxt on 2018/06/13 17:39
I paid for a parking spot using this app between 8am-10am. However I was written a parking ticket at 8:39 for an unpaid parking meter. This app told me I didn’t need to feed the meter. Now I have a $25 parking ticket to pay. Your customer “support” is atrocious and there’s no way to get the ticket voided easily. The reason I’m writing this is because there’s no other way to talk to a live person and submit a complaint
Dr. Debra Randolph
by Dr.Debra D on 2018/06/11 16:29
I ABSOLUTELY LOVE HAVING THIS APP AT MY FINGERTIP!!! THE DAYS OF STRESSING OVER THE METER RUNNING OUT ARE OVER!!! I AM SO GRATEFUL FOR THIS COMMENCE BEING OFFERED HERE IN BOSTON. THANK YOU FOR MAKING MY PARKING EXPERIENCE MUCH MORE PLEASURABLE.
Pretty awesome
by Ella Ray on 2018/06/05 15:01
Love this app
Convenient and easy
by Bethlakshmi on 2018/06/02 17:09
The setup at first is annoying but once you have the car and card setup paying is a breeze. Even in a hurry.
Love this App!
by Gusman890 on 2018/05/31 20:18
No more needed to be said!
Can’t open app
by No quarters on 2018/05/25 10:37
Have been using this app for over two years now and have had no issues! There must have been a recent update as when I tried to use it yesterday I couldn’t open it and kept getting a message stating “no internet connection “. This is the first time I have ever seen this!! Of course I did not have any quarters with me and got a $25 ticket after being parked for only 10 minutes! I am really upset about this and would not recommend this app especially since I can’t open it!!
Super app
by Ronduro on 2018/05/17 17:27
Paying parking is easier than ever
Wish i could give it 1/2 a star
by Trinitraveller on 2018/05/10 14:28
First time using the app i got a ticket. While going through the FAQ section i though and found the link to contesting a parking ticket. Guess what the link is broken. So next option in the app call an attendant: sends you to the city of Boston phone line and no live person on the other end and no selection to dispute a ticket that occurred using this app as a payment method. Do i really have to take time off of work to go to Boston and dispute this ticket in person??? This app seems seriously broken. Update: The developer contacted me via email shortly afterwards and let me know the link was fixed. Also i managed to use the link to contact the parking authority contest the ticket and have it voided. I’m impressed with the quick action and resolution.
Easy life great application
by binho2019 on 2018/05/02 21:05
Awesome and really simple to use very happy!!
Super Easy
by Jessica_Tripp5 on 2018/05/02 19:56
Makes parking around work a breeze for me.
Convenience
by JennDav on 2018/04/26 11:42
This app is SUPER convenient.
Unreliable
by Dliss85 on 2018/04/21 17:08
Unreliable. Payment did not go through. Got a ticket. Buyer beware
Very Helpful Boston Parking App!
by Riprunner on 2018/04/17 15:48
As parking is difficult in Boston, at least the ParkBoston app makes it a touch easier. It is very user friendly and straight forward. Just be sure to enter your license plate with no spaces, Letters and numbers together!
Get it!
by c_andre on 2018/04/12 15:32
No excuse for anymore parking tickets. Thanks City of Boston for he convenience.
It works
by Mylesk127883 on 2018/03/22 15:41
You pay for parking on your phone. That's it. It works, it's cheap, it's simple
Getting tickets now
by Ralphybouy on 2018/02/07 04:22
3 tickets in one week. I rarely get tickets so this is aggravating since city of Boston does not usually forgive tickets without a hearing. Not a happy camper
Not bad
by Richye on 2018/01/17 18:57
The best part about this app is that I don’t have to put quarters every two hours anymore...!!!
Worthless app, ticketed for unpaid meter
by Dmax6284739 on 2017/12/12 03:34
Used this app when parking in Boston . Followed the instructions on the the meter, paid for the time I would be there and returned to find a $40 parking ticket for an expired meter on my windshield. Upon appeal, I provided all documents showing a used the app to pay for the spot and the ticket was issued during the times I had payed for, yet the appeal was denied without reason. BE WARNED, they can still issue you a ticket while using this app and you will have to pay it
Works well but deleted my wallet out and wiped out my profile
by backbayboston on 2017/12/11 16:31
Wiped out my profile and deleted my wallet balance - I’ve tried to contact customer service but nobody responds.
Easy and fast!
by Sveta271 on 2017/12/07 21:43
The most convenient way to park in Boston!
Scam alert!
by AG Boston on 2017/11/26 13:38
I have used the app 4 times: yesterday I came back to find a nice fat ticket on my car, issued some 30 minutes after my two hours paid parking had begun. Infraction: expired meter. I had always suspected that Boston’s meter maids (and boys) were not sophisticated enough to be trusted with a digital payment... now I know it is true. How can one use this app again with confidence after such screw up!?
So convenient
by dembrich on 2017/11/14 15:26
Love it
Convenient
by Isis912 on 2017/11/10 16:36
Reasonable fees and convenient app.
Parking is now a pleasure!
by Writing Maven on 2017/11/09 18:24
Easier than ever, you can park all over the city without delving into the black depths of your handbag or pocket to find those ubiquitous quarters (or, back in the day, saved in a former fill container). It’s a much hipper city now!
Janky App
by macmillies on 2017/11/01 12:28
By far one of the more annoying apps I downloaded so most meters in Boston need to be paid by 8 am during the week, and this app literally just kept staying on the loading screen for finalizing the purchase for the meter and then would just cut off and not go through did that about 5 times to final realize it wasn’t going to work so I still had to go down 5 floors down to go to pay meter manually to find out I still got a ticket in mean time trying to get the app to work and you can’t pay the meter until 8 so thanks Boston Parking for getting me a Ticket ohhh And payment went through after I got the ticket and went down to the car
No support for overcharges
by Steph P.S. on 2017/10/29 03:55
Passport offers zero support for customers who are accidentally charged twice because of a glitch in the app. There’s no phone support, just phone numbers that connect you to app support (but won’t discuss charges with you) or the local parking office who only deal with tickets and towing. There is a text for help feature that just tells you to call for help and connects you once again to a useless phone number. Emails to the support email address are not answered. I am still trying to figure out how to get a refund for a double charge. Why does the City of Boston recommend an app where there is no support for charges?
Terrible app.
by 02446 on 2017/10/27 20:15
When I first signed up and put money in my account it worked fine.....twice. Since then I keep getting changed and it won’t let me access the balance in my account. Last time I put in I wanted 1 hour and 36 minutes (I have witnessed watch me) it gave me 36 minutes. Tried several times to reach someone ( anyone) to speak with and it is impossible. Not worth the aggravation. Worse app I have ever used
Thank goodness for this app
by britaoutzen on 2017/10/27 14:37
No more worrying about change for the meter! Makes parking in Boston -- okay, once you find a space to park (I'm sure there's an app for that, too) -- so much easier. The countdown timer is also super useful. Well worth the $.15 convenience fee.
Great
by Clammr addict on 2017/10/17 21:24
Love it
Convenient
by Dwmakmovz on 2017/10/17 18:21
I think it’s great to be able to pay using this app. The constant search for quarters are over.
Great app
by Charlie from MA on 2017/10/14 19:31
Works so well.
Great app
by lasona on 2017/10/12 20:38
Makes paying for parking nice and easy. The reminder feature is great so you don't end up forgetting to renew!
Everything is great
by Pittsiepie on 2017/10/11 18:02
But.. if it could add time rather than start a whole new, it probably has something to do with the two hour limit, just in convientoh paid for 10 minutes on top of my original two hours. Not a big deal only one dollar but maybe the people who write the programming could override that portion of the law? But no big deal if you can't, just going to be slightly over paying!
Good but...
by from the same tree on 2017/10/09 19:18
This app is lovely, however it will still let you pay if it is a holiday! It would be nice if it alerted you that the parking was free for holidays, nights, Sunday's, etc, instead of letting you pay unnecessarily.
Great app
by John IRL on 2017/10/06 20:43
Smart solution to Boston Street parking I've purchased for my wife and kids remotely all day using the app. Perfect. Easy to use and intuitive. Great job. 5 stars
Works great
by PqLear on 2017/09/25 13:16
Good app, works well
Easy to use
by blaweg on 2017/09/23 22:46
Easy to use with handy reminders
Great App!
by MsLylesWilliams on 2017/09/23 19:57
Every city needs this 😉
Excellent
by Okin15 on 2017/09/22 14:02
Easy to use and convenient, especially for the local resident
Awesome
by shirwin19 on 2017/09/14 14:35
Being in Boston everyday this app has been a godsend
Great app
by Eartha25 on 2017/09/09 20:05
Easy and informative.
Convenient App
by Rouleur Puncheur on 2017/09/01 16:07
Simple, easy, and convenient. No issues.
Works well
by Pat Patrick on 2017/09/01 15:24
It'd be dope if you could pay at night when your trashed or netflixin' and chillin' or whatever and you could pay beforehand, but you can only pay when the meters start, so you gotta set an alarm and wake up and pay, then knock again
Have problem but is very good I tried to see the time and turn off by self
by Tita2006 on 2017/08/31 15:28
Have problem but is very good I tried to see the time and turn off by self
fantastic
by W_Mahoney on 2017/08/29 19:18
just the best, and so much wow!
It's worthy
by ChuquiChuqui on 2017/08/29 14:18
Get it if you'll be parking in Boston.
Indispensable
by OldPiotrek88 on 2017/08/22 20:11
Forget the change...!
Just what is needed
by HansW1204 on 2017/08/19 19:27
Fantastic.
Works!
by Mayree1212 on 2017/08/15 20:10
👌🏼.
So convenient
by Charnecce on 2017/08/15 12:36
Easy to use.
Wish I had this years ago.
by Lakeshore Builders on 2017/08/14 14:06
I really wish I didn't wait until last week to download this app.
One thing missing
by Jimmstaa on 2017/08/11 19:52
I'm a contractor that works in Boston a lot. I use this parking app even more however I believe it's missing one key feature. A refund button. The app charges a $0.15 fee for convenience, just one more thing to charge you on. One way to fix could be to refund to account you have access to and can use as credits. That would make it convenient.
Best app ever
by Okid66377;89 on 2017/08/02 16:09
No more Quarters
Hasn't failed me yet.
by Whyarenicknamesrequired? on 2017/07/27 20:59
Straightforward, simple to set up and use.
The best
by Edu-Du on 2017/07/27 17:56
Thank you thank you thank you :)
Great
by Jesus freck on 2017/07/26 20:17
So easy to use and so much cheaper than parking in a garage!
Great
by VMOldham on 2017/07/24 18:36
Super easy to use. Love not having to carry quarters around. No complaints.
excellent!
by Cmaci000 on 2017/07/22 22:19
great app! love the ability to extend time from my phone!
Makes life easy
by Grinderman 2 on 2017/07/15 14:19
It's the beginning of the end for quarters.
Ultra convenient
by orangesky38 on 2017/07/11 20:33
Very convenient and works well. Sad that Brookline and and Cambridge aren't in the same app.
Life saver
by nestblows on 2018/12/21 13:01
I found the ap easy to use and reasonably logical once set up. You can enter multiple cars and multiple payment methods. It sure beats rummaging for change or worse using those machines that dispense tickets that you put in the car window. Quick, easy, flexible, no standing around in the rain or snow trying to get an often broken machine to dispense a ticket. I love it. U should too.
Needs better instructions
by MPrytunes on 2018/10/31 22:47
Was visiting Boston from NC. Upon parking I downloaded the app, and entered plate #, parking zone, etc., and paid. I entered my plate number as it is on my plate, with a dash. Very convenient and easy to use. To my dismay, I came back to $40 ticket. I parked elsewhere later that evening, and another $40 ticket! I parked the next day, and luckily did not get a ticket, but apparently just got lucky that no parking enforcement came by that day. I called to dispute the tickets upon returning home and was told I shouldn’t have entered the dash. Seems like it should have been an instant dismissal for such a simple “error”, but it had to be reviewed. A week or so later, I received a letter regarding each violation. One was dismissed and one wasn’t!! I called again and was told they will only dismiss one mistake (which isn’t really a mistake as there is a dash in my plate #). What time consuming nonsense for all involved just for including the dash in my plate number! App developers, unless you are trying to take advantage of unsuspecting out-of-towners, please provide instructions in the app to not include spacers or dashes, or whatever else will cause a problem.
Convenient app but could use some usability upgrades
by beach.bum on 2019/01/11 13:13
I use this app frequently because I live in back bay and can’t always find resident parking. It’s convenient and great because I want all quarters to do my laundry ;) I like the recent history, I like the reminder. A couple recommendations from an avid user to make this app better: 1. A map so you can remember where you parked / see which zone to use if you parked overnight and and want to pay to park in the morning but don’t want to leave bed quite yet (my zone starts at 8am and one Saturday’s I like to read in bed with coffee in the morning). 2. It takes a lot of clicks. Login. Zone entry. Car selection. Payment type. Payment method. Confirmation. I use this for my main car 99% of the time, have always paid with the same card. I wish it defaulted to my main car, my usual payment method and type, left the zone free to enter, and confirmed there, rather than asking each time if I want to pay using credit/debit or parking card, then asking which card, then needing to confirm I actually want to pay. I defaulted to auto login which helped, but I want one or two clicks please. I’ve forgotten to confirm a couple times and been lucky, but I know that won’t always be the case! 3. I wish the recent history allowed for 4 or 5 recent zones. I park on my block and get them confused sometimes and have to go back into my email to figure out which zone is which street and which side of the street in the morning. Thanks!
Good but one major flaw
by Alan the Piano Tech on 2017/04/04 15:59
I have been using this app nearly daily since I got it, and by and large it's pretty great. I have yet to have any functionality issues, which is pretty impressive. The one issue I have is worthy of my two-star ding, and it is this: the ten-minutes warning is a rather loud and realistic sounding car horn. If you *use* your phone for, oh, say, anything at all that requires the speakers, it will be loud enough to make you jump out of your skin. If you're in your car already and using the phone through your cars soeakers, it's downright dangerous! You can turn the reminder off completely, but it uses the system volume, and you cannot make the sound anything other than the device on your car designed to warn others of danger. Idiotic! Since my complaints about this have gone unnoticed apparently for months, and I've grown to despise the app despite the fact that it would be five star material without this unforgivable flaw, I have downgraded my rating from three to one star.
Careful of tickets
by Not Seeing It on 2018/06/13 23:16
I got a parking ticket, clearly given to another car, after I left the parking space when using this app. The only way I found out about it was I got a mailed notice. The time in the ticket was 5 Min after my paid window, but after I physically left the spot, which I’m 100% sure of because I had to be at work by the time the ticket was given. I didn’t bother disputing because I don’t have free time to go to parking ticket hearings, but I will never use this app again because I realized what a potential scam it is. There is no easy way to prove you weren’t there any more because the meter maids have access to your plate information regardless of your physical presence.
Janky App
by macmillies on 2017/11/01 12:28
By far one of the more annoying apps I downloaded so most meters in Boston need to be paid by 8 am during the week, and this app literally just kept staying on the loading screen for finalizing the purchase for the meter and then would just cut off and not go through did that about 5 times to final realize it wasn’t going to work so I still had to go down 5 floors down to go to pay meter manually to find out I still got a ticket in mean time trying to get the app to work and you can’t pay the meter until 8 so thanks Boston Parking for getting me a Ticket ohhh And payment went through after I got the ticket and went down to the car
A visitor who will never be coming back to Boston!
by diamondsux on 2019/03/29 23:33
I used this app to park my car and I didn’t get one but TWO parking tickets! I had no idea what I was doing wrong as I never let my time expire. It turns out, a local told me that you aren’t allowed to park at the same meter twice in a row, nor in the same block twice in a row! How would someone from out of town know that? And this app happily took my money even though I was renewing it a second time. Why would the app let you renew your time on the same meter if that isn’t allowed!! I’ve never heard of such a thing. I’m going to be disputing these two $40 parking tickets and never coming back to Boston again!
No support for overcharges
by Steph P.S. on 2017/10/29 03:55
Passport offers zero support for customers who are accidentally charged twice because of a glitch in the app. There’s no phone support, just phone numbers that connect you to app support (but won’t discuss charges with you) or the local parking office who only deal with tickets and towing. There is a text for help feature that just tells you to call for help and connects you once again to a useless phone number. Emails to the support email address are not answered. I am still trying to figure out how to get a refund for a double charge. Why does the City of Boston recommend an app where there is no support for charges?
Wish i could give it 1/2 a star
by Trinitraveller on 2018/05/10 14:28
First time using the app i got a ticket. While going through the FAQ section i though and found the link to contesting a parking ticket. Guess what the link is broken. So next option in the app call an attendant: sends you to the city of Boston phone line and no live person on the other end and no selection to dispute a ticket that occurred using this app as a payment method. Do i really have to take time off of work to go to Boston and dispute this ticket in person??? This app seems seriously broken. Update: The developer contacted me via email shortly afterwards and let me know the link was fixed. Also i managed to use the link to contact the parking authority contest the ticket and have it voided. I’m impressed with the quick action and resolution.
Very convenient
by Phoibos on 2017/01/17 21:54
Sign up was easy. Paying for parking is straight forward using a Credit or Debit Card (Visa/MC only). Prepaying is possible but NOT a requirement. They do charge a small convenience fee (just paid 15 cents). Unless the meter maid now causes trouble, this is great. No more fumbling around at the machine with cold hands and the going back to the car to stick the receipt to the window.
Everything is great
by Pittsiepie on 2017/10/11 18:02
But.. if it could add time rather than start a whole new, it probably has something to do with the two hour limit, just in convientoh paid for 10 minutes on top of my original two hours. Not a big deal only one dollar but maybe the people who write the programming could override that portion of the law? But no big deal if you can't, just going to be slightly over paying!
Can’t open app
by No quarters on 2018/05/25 10:37
Have been using this app for over two years now and have had no issues! There must have been a recent update as when I tried to use it yesterday I couldn’t open it and kept getting a message stating “no internet connection “. This is the first time I have ever seen this!! Of course I did not have any quarters with me and got a $25 ticket after being parked for only 10 minutes! I am really upset about this and would not recommend this app especially since I can’t open it!!
Love
by Nis.e on 2017/05/10 20:38
This app is very comprehensive and intuitive. I love the fact that it provides me with a timer so that I can make sure that I do not get a ticket. I don't usually find that I have issues with the app it is pretty functional. I would love though if it had a directory of all of the zones. Other than that this app is great.
It’d be 5 stars except...
by Chupetinha on 2018/06/27 09:48
I love using this app and would’ve given it 5 stars if it had one option. Sometimes I park my car before 8am (the time the meters go into effect) and I wish I could pay for the time I’m going to use the space ahead of time. Instead I have to wait until 8am and sometimes I forget about it so I end up having to set my alarm for 8am to remind me. This is something that could easily be programmed into the app.
Best way to park in Boston
by kawalabear on 2016/12/20 21:08
This app makes parking in Boston a breeze. You can use the parking meters throughout the city, which makes day-parking affordable, and feed your meter remotely so that you don't have to re-visit the meter every two hours. The app even warns you 10 minutes before your meter expires with a horn beep!
Doesn't get any easier!
by MassCaseys on 2017/04/10 12:01
Can not recommend this App highly enough. After you set it up ... it takes only seconds and you should never get a parking ticket again! Only wish there were more actual parking spaces in Boston!
Thank goodness for this app
by britaoutzen on 2017/10/27 14:37
No more worrying about change for the meter! Makes parking in Boston -- okay, once you find a space to park (I'm sure there's an app for that, too) -- so much easier. The countdown timer is also super useful. Well worth the $.15 convenience fee.
Worthless app, ticketed for unpaid meter
by Dmax6284739 on 2017/12/12 03:34
Used this app when parking in Boston . Followed the instructions on the the meter, paid for the time I would be there and returned to find a $40 parking ticket for an expired meter on my windshield. Upon appeal, I provided all documents showing a used the app to pay for the spot and the ticket was issued during the times I had payed for, yet the appeal was denied without reason. BE WARNED, they can still issue you a ticket while using this app and you will have to pay it
Boy am I glad I can stop searching for quarters!
by Hate tweets on 2017/06/30 23:02
The app works smoothly and alleviates the problem of how to park when you don't have change. Sign up was efficient and quick. Nice "change" compared to others.
Better than digging for quarters
by Awesome71k on 2017/06/16 18:29
I never have enough quarters & finding a shop that'll make change for you is even more annoying (most places won't)! I recommend this to anyone parking in Boston!
Every city needs this app
by Anoopan on 2017/04/19 18:27
I've been using this app for the past year and this app has saved me hundreds in fines. Makes coming to Boston a much better experience. Now if only it could clean up the mess on 93.
Very Helpful Boston Parking App!
by Riprunner on 2018/04/17 15:48
As parking is difficult in Boston, at least the ParkBoston app makes it a touch easier. It is very user friendly and straight forward. Just be sure to enter your license plate with no spaces, Letters and numbers together!
Terrible app.
by 02446 on 2017/10/27 20:15
When I first signed up and put money in my account it worked fine.....twice. Since then I keep getting changed and it won’t let me access the balance in my account. Last time I put in I wanted 1 hour and 36 minutes (I have witnessed watch me) it gave me 36 minutes. Tried several times to reach someone ( anyone) to speak with and it is impossible. Not worth the aggravation. Worse app I have ever used
Works well
by Pat Patrick on 2017/09/01 15:24
It'd be dope if you could pay at night when your trashed or netflixin' and chillin' or whatever and you could pay beforehand, but you can only pay when the meters start, so you gotta set an alarm and wake up and pay, then knock again
DON'T USE THIS APP!!!!!!!!
by Oke obi on 2017/05/09 19:39
1st time using this app, I thought it was great. Wonderfully convenient, keeps track of your time, honk noise warning at 10 minutes left.... Second time, I GOT A TICKET! Double and triple checked info. No mistakes. Had to spend 20 minutes getting through to a living human being at parking dept. Final answer: "you'll receive a letter in 7-10 business days" as to whether the ticket was waived or not. What??!!??!! Are you kidding me??? NOTHING IS WORTH THIS KIND OF HASSLE! WGAT A SCAM!!!!!
Parking is now a pleasure!
by Writing Maven on 2017/11/09 18:24
Easier than ever, you can park all over the city without delving into the black depths of your handbag or pocket to find those ubiquitous quarters (or, back in the day, saved in a former fill container). It’s a much hipper city now!
Convenient and easy
by Bethlakshmi on 2018/06/02 17:09
The setup at first is annoying but once you have the car and card setup paying is a breeze. Even in a hurry.
Have problem but is very good I tried to see the time and turn off by self
by Tita2006 on 2017/08/31 15:28
Have problem but is very good I tried to see the time and turn off by self
Makes parking easy!
by agm53 on 2017/02/16 15:39
Much better than paying at a machine. The only way to improve it would be for it to find a parking spot for you!
Best!
by Malsscho on 2017/02/18 15:14
Great app - always works, very reliable, love that you can add more time from your phone too. I've never had any problems with this and it makes it so convenient to park at Boston meters.
Motorists Beware! This App Will Get You A Ticket 50% Of The Time !
by Buggy software on 2018/09/14 03:06
I have used this app a couple of times and 50% of the time it has got me a ticket I used this app and registered zone number, my plate and credit card, full name and parked legally at a spot for a period of 60 mins. I paid for 2 hours of parking. With an hour still remaining on the clock !... I got a ticket to say I am a parked at an expired meter. This app is clearly a scam...Do Not Use!!
Works for me!
by randyxyz248 on 2017/02/21 13:05
Took a bit of setting up and you can't pay early if you park before 8am, but overall it's very convenient and works well. No more quarter rolls!
Don’t get this app!!!
by Me12321sgshbsyvdyvxt on 2018/06/13 17:39
I paid for a parking spot using this app between 8am-10am. However I was written a parking ticket at 8:39 for an unpaid parking meter. This app told me I didn’t need to feed the meter. Now I have a $25 parking ticket to pay. Your customer “support” is atrocious and there’s no way to get the ticket voided easily. The reason I’m writing this is because there’s no other way to talk to a live person and submit a complaint
Scam alert!
by AG Boston on 2017/11/26 13:38
I have used the app 4 times: yesterday I came back to find a nice fat ticket on my car, issued some 30 minutes after my two hours paid parking had begun. Infraction: expired meter. I had always suspected that Boston’s meter maids (and boys) were not sophisticated enough to be trusted with a digital payment... now I know it is true. How can one use this app again with confidence after such screw up!?
One thing missing
by Jimmstaa on 2017/08/11 19:52
I'm a contractor that works in Boston a lot. I use this parking app even more however I believe it's missing one key feature. A refund button. The app charges a $0.15 fee for convenience, just one more thing to charge you on. One way to fix could be to refund to account you have access to and can use as credits. That would make it convenient.
Doesn't take American Express?
by entwurfer on 2017/05/17 09:22
The app does exactly what its supposed to and works very well. The fact that it doesn't take American Express is horrible because that is my business credit card.
Simple and Time Saving
by Easily Disturbed on 2019/01/24 23:32
I find this far quicker than fumbling for change or inserting a credit card in a meter or station.
Lovely!
by AmyBear DJ on 2018/08/17 12:09
No longer, must I keep quarters! No longer must I trek all the way out to the meter to make my payment (whether quarters or credit card). 💓
It is great except if you make a mistake
by Nikkii2213 on 2018/07/02 15:49
I love the app but if you make a mistake and enter the wrong parking space or zone you have no recourse. If there is please enlighten me. I called a few numbers and no one was able to help. Other than that the functionality is great.
Wish I had this years ago.
by Lakeshore Builders on 2017/08/14 14:06
I really wish I didn't wait until last week to download this app.
Extremely convenient, specially when I don't have quarters
by fanatico on 2017/03/11 16:55
Glad the city made this available
Great app
by John IRL on 2017/10/06 20:43
Smart solution to Boston Street parking I've purchased for my wife and kids remotely all day using the app. Perfect. Easy to use and intuitive. Great job. 5 stars
Makes visiting the city Great
by Call me thirteen on 2017/06/29 17:26
Love the fact that I can use this app in multiple sections of town. So simple even his caveman can use it
Good but...
by from the same tree on 2017/10/09 19:18
This app is lovely, however it will still let you pay if it is a holiday! It would be nice if it alerted you that the parking was free for holidays, nights, Sunday's, etc, instead of letting you pay unnecessarily.
Reset password
by Crazy$$$$$ on 2019/07/11 13:41
I think that there needs to be a better system to reset password instead of using credit card information. Please use an email or text confirmation to reset password.
Great
by Rayjay7261108 on 2017/03/01 15:29
Saves me from getting quarters and when I see them pulling up I can just refresh and add the time extension
LOVE!❣️
by mgsilk on 2018/11/09 23:05
Love the app; the only difficulty is sometimes it is difficult to locate the sign with the zone number, especially on Newbury Street. But the convenience of paying with the app is FANTASTIC!!
Love the convenience of paying through the app!
by KLDuchess on 2017/03/30 18:32
Will continue to use!
CITY PARKING IS NOW A NICE EXPERIENCE.
by BLUEBLUEYOU on 2017/02/15 18:26
assuming you can find a spot, this makes parking as easy and streamlined as imaginable. Also sends you a notification when your time is approaching. Great.
Rating Trends
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All Versions
4.0
1,584 total
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Current Version (1.1.3)
4.0
1,335 total
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Version History
1.1.3 Current Version 12/16/2016
1.1.0 Upgrade 03/06/2015
1.0.1 First Tracked 01/04/2015
Screenshots
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App name
Description
parkboston, created by the City of boston, provides an easy and convenient way to pay for on-street parking using your iPhone or iPad. You can also login to our secure website to access parking charges, parking history, profile information and print parking receipts. Registration is free and you are never under any obligation to use the application once you register. Look for parkboston logos on the meter to determine availability in your area.
Simple to use
by su041676 on 2019/08/27 16:31
Great vs other cities app.
SCAMMED by an APP!
by Mad in NH on 2019/08/27 04:16
Recently went to the North End. Upon arrival we first put quarters in the meter for 2 hours. When we returned to add money to the meter, we noticed the sign for this park Boston App. There on the street I downloaded the App to my phone. Charged $4.15 to park for 2 hours. Thinking this is great, we can go have dinner and not worry about the meter. When it came time to extend the time, received a message that we were blocked from extending our time, Now what, we are in the middle of eating dinner and can’t just get up and walk the mile to put coins in the meter. Get back to the car to find a ticket for $40.00. Being from out of state, I cannot drive to fight the charge. So I call. Give the women all the information and she said they will review and send us their findings. Basically it’s pay up and shut up. No where is it posted that there is a 2 hour block where we were parked. So why have the App if we are just going to get a ticket. It’s a SCAM to get us download the App and then when it’s time to extend, your now allowed. I give this “0” Stars. Don’t be a SUCKER and get caught up in this APP SCAM, pay the parking garage fee, it’s cheaper. Buyer beware, we work to hard for our money to give it to the city of Boston. Not only were we scammed by this App monetarily, it would not allow me to post this review without a better star rating. SCAMMED again!
Poor instructions
by Cambridge Commuter on 2019/08/23 16:41
You need to enter your plate number without a hyphen. The app should prevent it. It cost me a $25 ticket.
Reset password
by Crazy$$$$$ on 2019/07/11 13:41
I think that there needs to be a better system to reset password instead of using credit card information. Please use an email or text confirmation to reset password.
Convenient but adds $.50 to your meter
by Otete on 2019/06/26 13:51
This is a convenient app, but their 25% surcharge seems exorbitant.
Easy peasy
by Tarashee on 2019/06/13 22:27
This is very convenient and the app very straightforward.
Love it !
by magsinoj on 2019/05/24 14:42
Works great! Thanks
Extending time function doesn’t make sense
by rzsl on 2019/04/10 18:24
Extending parking duration on time (before you get a ticket) seems almost impossible!! It reminds you 9 min before your duration expires and then nothing... If you did not set up another alarm, you are likely to get a ticket because you are seconds late to extend the period.
A visitor who will never be coming back to Boston!
by diamondsux on 2019/03/29 23:33
I used this app to park my car and I didn’t get one but TWO parking tickets! I had no idea what I was doing wrong as I never let my time expire. It turns out, a local told me that you aren’t allowed to park at the same meter twice in a row, nor in the same block twice in a row! How would someone from out of town know that? And this app happily took my money even though I was renewing it a second time. Why would the app let you renew your time on the same meter if that isn’t allowed!! I’ve never heard of such a thing. I’m going to be disputing these two $40 parking tickets and never coming back to Boston again!
It doesn't send verify code via email
by PhoneToolsFan on 2019/03/28 03:27
App seems not capable of sending the verification code to my email address as it says. Tried twice, no email received. Crap! So can't register, can't be bothered. Delete, delete.
So easy!
by Nvigoda on 2019/02/16 18:43
Once I downloaded the app, it’s been two or three clicks and done. Easy peasy!! Love it!
Simple and Time Saving
by Easily Disturbed on 2019/01/24 23:32
I find this far quicker than fumbling for change or inserting a credit card in a meter or station.
Keeps crashing
by North Andover on 2019/01/18 23:45
This app used to work great now it crashes every time I use it.
Convenient app but could use some usability upgrades
by beach.bum on 2019/01/11 13:13
I use this app frequently because I live in back bay and can’t always find resident parking. It’s convenient and great because I want all quarters to do my laundry ;) I like the recent history, I like the reminder. A couple recommendations from an avid user to make this app better: 1. A map so you can remember where you parked / see which zone to use if you parked overnight and and want to pay to park in the morning but don’t want to leave bed quite yet (my zone starts at 8am and one Saturday’s I like to read in bed with coffee in the morning). 2. It takes a lot of clicks. Login. Zone entry. Car selection. Payment type. Payment method. Confirmation. I use this for my main car 99% of the time, have always paid with the same card. I wish it defaulted to my main car, my usual payment method and type, left the zone free to enter, and confirmed there, rather than asking each time if I want to pay using credit/debit or parking card, then asking which card, then needing to confirm I actually want to pay. I defaulted to auto login which helped, but I want one or two clicks please. I’ve forgotten to confirm a couple times and been lucky, but I know that won’t always be the case! 3. I wish the recent history allowed for 4 or 5 recent zones. I park on my block and get them confused sometimes and have to go back into my email to figure out which zone is which street and which side of the street in the morning. Thanks!
Life saver
by nestblows on 2018/12/21 13:01
I found the ap easy to use and reasonably logical once set up. You can enter multiple cars and multiple payment methods. It sure beats rummaging for change or worse using those machines that dispense tickets that you put in the car window. Quick, easy, flexible, no standing around in the rain or snow trying to get an often broken machine to dispense a ticket. I love it. U should too.
So easy
by epm1569 on 2018/12/19 21:58
Love it! Great app!
Changing zone
by HebertMedeiros on 2018/11/19 20:32
It would be really nice the option to change zone without start a new session
Got a ticket
by nn4reviews-nottaken on 2018/11/18 06:32
Had the same dash problem as another reviewer, I think. Sent receipt in with bill as a dispute. Got a letter that dismissed the ticket but told me I’d have to appear in person next time and I need to check that the plate info is correct in the app. Now I don’t want to risk it, so going back to change.
Needs work
by Mdraposo on 2018/11/13 18:00
It took payment but it keeps crashing. Doesn’t work on my iPhone 7.
LOVE!❣️
by mgsilk on 2018/11/09 23:05
Love the app; the only difficulty is sometimes it is difficult to locate the sign with the zone number, especially on Newbury Street. But the convenience of paying with the app is FANTASTIC!!
Needs better instructions
by MPrytunes on 2018/10/31 22:47
Was visiting Boston from NC. Upon parking I downloaded the app, and entered plate #, parking zone, etc., and paid. I entered my plate number as it is on my plate, with a dash. Very convenient and easy to use. To my dismay, I came back to $40 ticket. I parked elsewhere later that evening, and another $40 ticket! I parked the next day, and luckily did not get a ticket, but apparently just got lucky that no parking enforcement came by that day. I called to dispute the tickets upon returning home and was told I shouldn’t have entered the dash. Seems like it should have been an instant dismissal for such a simple “error”, but it had to be reviewed. A week or so later, I received a letter regarding each violation. One was dismissed and one wasn’t!! I called again and was told they will only dismiss one mistake (which isn’t really a mistake as there is a dash in my plate #). What time consuming nonsense for all involved just for including the dash in my plate number! App developers, unless you are trying to take advantage of unsuspecting out-of-towners, please provide instructions in the app to not include spacers or dashes, or whatever else will cause a problem.
So mad
by Karma2893 on 2018/10/30 02:35
I paid over $8 to park tonight, paid for the whole session and came back to a $40 ticket..... that means I pretty much use this app and pay for tickets..... thanks park Boston.... now I have to fight a ticket on my day off😢
Great!
by Vallepascuense on 2018/10/29 21:45
No issues so far.
App works but still get tickets
by Bradk500 on 2018/10/29 00:49
The app part works fine, but I’ve still gotten tickets with a valid parking session. Sure they cancel the ticket if you dispute it with proof, but your better off paying at the kiosk and putting the paper on the window.
Yes
by THEORETIkelly on 2018/10/13 17:33
Savior!
🔥
by jrgronroos on 2018/10/04 12:01
Yo this app is dumb nice
Trash
by the goat 007 on 2018/09/20 07:16
This app actually awful don’t even waste your time downloading it
Motorists Beware! This App Will Get You A Ticket 50% Of The Time !
by Buggy software on 2018/09/14 03:06
I have used this app a couple of times and 50% of the time it has got me a ticket I used this app and registered zone number, my plate and credit card, full name and parked legally at a spot for a period of 60 mins. I paid for 2 hours of parking. With an hour still remaining on the clock !... I got a ticket to say I am a parked at an expired meter. This app is clearly a scam...Do Not Use!!
Awesome
by Frog Name Not Taken on 2018/08/20 20:20
Love how quick I can get out of my car and on my way. Thanks!
Lovely!
by AmyBear DJ on 2018/08/17 12:09
No longer, must I keep quarters! No longer must I trek all the way out to the meter to make my payment (whether quarters or credit card). 💓
Dropped connection error
by Sedaakay on 2018/08/13 12:05
Keeps dropping connection not able to process payments. Last code update/change messed up the app. This has been going on for the last week or so.
Shut off all the time.
by TiagoGianini on 2018/08/10 23:07
During my visit to Boston I tried to use the app. All the time I was paying the park and the app shut off all the time. Worst parking app.
Easy Peasy!
by ParkingElle on 2018/07/18 13:34
Never any issues, parking made easy!
Needs a map!
by WalkingDeadRudy on 2018/07/07 17:27
This app needs a map that displays parking spaces near by. Bike rental apps use this, shows you spaces available and their location.
Needs to support AMEX
by BradleyVT on 2018/07/07 13:47
Where do I begin this app is a mess! Needs to support American Express and would even better if I could use Apple Pay. Also, I can't believe it hasn't been updated for the X! Don't even get me started on how antiqued the fact you don't support Face / Touch ID. You guys are way behind...
Love this App
by Big mouth mitch on 2018/07/02 19:19
This is the easiest most convenient app I’ve ever used. I get out of my car I put in the code I’m on my way that’s it nothing more very easy.
It is great except if you make a mistake
by Nikkii2213 on 2018/07/02 15:49
I love the app but if you make a mistake and enter the wrong parking space or zone you have no recourse. If there is please enlighten me. I called a few numbers and no one was able to help. Other than that the functionality is great.
It’d be 5 stars except...
by Chupetinha on 2018/06/27 09:48
I love using this app and would’ve given it 5 stars if it had one option. Sometimes I park my car before 8am (the time the meters go into effect) and I wish I could pay for the time I’m going to use the space ahead of time. Instead I have to wait until 8am and sometimes I forget about it so I end up having to set my alarm for 8am to remind me. This is something that could easily be programmed into the app.
Careful of tickets
by Not Seeing It on 2018/06/13 23:16
I got a parking ticket, clearly given to another car, after I left the parking space when using this app. The only way I found out about it was I got a mailed notice. The time in the ticket was 5 Min after my paid window, but after I physically left the spot, which I’m 100% sure of because I had to be at work by the time the ticket was given. I didn’t bother disputing because I don’t have free time to go to parking ticket hearings, but I will never use this app again because I realized what a potential scam it is. There is no easy way to prove you weren’t there any more because the meter maids have access to your plate information regardless of your physical presence.
Don’t get this app!!!
by Me12321sgshbsyvdyvxt on 2018/06/13 17:39
I paid for a parking spot using this app between 8am-10am. However I was written a parking ticket at 8:39 for an unpaid parking meter. This app told me I didn’t need to feed the meter. Now I have a $25 parking ticket to pay. Your customer “support” is atrocious and there’s no way to get the ticket voided easily. The reason I’m writing this is because there’s no other way to talk to a live person and submit a complaint
Dr. Debra Randolph
by Dr.Debra D on 2018/06/11 16:29
I ABSOLUTELY LOVE HAVING THIS APP AT MY FINGERTIP!!! THE DAYS OF STRESSING OVER THE METER RUNNING OUT ARE OVER!!! I AM SO GRATEFUL FOR THIS COMMENCE BEING OFFERED HERE IN BOSTON. THANK YOU FOR MAKING MY PARKING EXPERIENCE MUCH MORE PLEASURABLE.
Pretty awesome
by Ella Ray on 2018/06/05 15:01
Love this app
Convenient and easy
by Bethlakshmi on 2018/06/02 17:09
The setup at first is annoying but once you have the car and card setup paying is a breeze. Even in a hurry.
Love this App!
by Gusman890 on 2018/05/31 20:18
No more needed to be said!
Can’t open app
by No quarters on 2018/05/25 10:37
Have been using this app for over two years now and have had no issues! There must have been a recent update as when I tried to use it yesterday I couldn’t open it and kept getting a message stating “no internet connection “. This is the first time I have ever seen this!! Of course I did not have any quarters with me and got a $25 ticket after being parked for only 10 minutes! I am really upset about this and would not recommend this app especially since I can’t open it!!
Super app
by Ronduro on 2018/05/17 17:27
Paying parking is easier than ever
Wish i could give it 1/2 a star
by Trinitraveller on 2018/05/10 14:28
First time using the app i got a ticket. While going through the FAQ section i though and found the link to contesting a parking ticket. Guess what the link is broken. So next option in the app call an attendant: sends you to the city of Boston phone line and no live person on the other end and no selection to dispute a ticket that occurred using this app as a payment method. Do i really have to take time off of work to go to Boston and dispute this ticket in person??? This app seems seriously broken. Update: The developer contacted me via email shortly afterwards and let me know the link was fixed. Also i managed to use the link to contact the parking authority contest the ticket and have it voided. I’m impressed with the quick action and resolution.
Easy life great application
by binho2019 on 2018/05/02 21:05
Awesome and really simple to use very happy!!
Super Easy
by Jessica_Tripp5 on 2018/05/02 19:56
Makes parking around work a breeze for me.
Convenience
by JennDav on 2018/04/26 11:42
This app is SUPER convenient.
Unreliable
by Dliss85 on 2018/04/21 17:08
Unreliable. Payment did not go through. Got a ticket. Buyer beware
Very Helpful Boston Parking App!
by Riprunner on 2018/04/17 15:48
As parking is difficult in Boston, at least the ParkBoston app makes it a touch easier. It is very user friendly and straight forward. Just be sure to enter your license plate with no spaces, Letters and numbers together!
Get it!
by c_andre on 2018/04/12 15:32
No excuse for anymore parking tickets. Thanks City of Boston for he convenience.
It works
by Mylesk127883 on 2018/03/22 15:41
You pay for parking on your phone. That's it. It works, it's cheap, it's simple
Getting tickets now
by Ralphybouy on 2018/02/07 04:22
3 tickets in one week. I rarely get tickets so this is aggravating since city of Boston does not usually forgive tickets without a hearing. Not a happy camper
Not bad
by Richye on 2018/01/17 18:57
The best part about this app is that I don’t have to put quarters every two hours anymore...!!!
Worthless app, ticketed for unpaid meter
by Dmax6284739 on 2017/12/12 03:34
Used this app when parking in Boston . Followed the instructions on the the meter, paid for the time I would be there and returned to find a $40 parking ticket for an expired meter on my windshield. Upon appeal, I provided all documents showing a used the app to pay for the spot and the ticket was issued during the times I had payed for, yet the appeal was denied without reason. BE WARNED, they can still issue you a ticket while using this app and you will have to pay it
Works well but deleted my wallet out and wiped out my profile
by backbayboston on 2017/12/11 16:31
Wiped out my profile and deleted my wallet balance - I’ve tried to contact customer service but nobody responds.
Easy and fast!
by Sveta271 on 2017/12/07 21:43
The most convenient way to park in Boston!
Scam alert!
by AG Boston on 2017/11/26 13:38
I have used the app 4 times: yesterday I came back to find a nice fat ticket on my car, issued some 30 minutes after my two hours paid parking had begun. Infraction: expired meter. I had always suspected that Boston’s meter maids (and boys) were not sophisticated enough to be trusted with a digital payment... now I know it is true. How can one use this app again with confidence after such screw up!?
So convenient
by dembrich on 2017/11/14 15:26
Love it
Convenient
by Isis912 on 2017/11/10 16:36
Reasonable fees and convenient app.
Parking is now a pleasure!
by Writing Maven on 2017/11/09 18:24
Easier than ever, you can park all over the city without delving into the black depths of your handbag or pocket to find those ubiquitous quarters (or, back in the day, saved in a former fill container). It’s a much hipper city now!
Janky App
by macmillies on 2017/11/01 12:28
By far one of the more annoying apps I downloaded so most meters in Boston need to be paid by 8 am during the week, and this app literally just kept staying on the loading screen for finalizing the purchase for the meter and then would just cut off and not go through did that about 5 times to final realize it wasn’t going to work so I still had to go down 5 floors down to go to pay meter manually to find out I still got a ticket in mean time trying to get the app to work and you can’t pay the meter until 8 so thanks Boston Parking for getting me a Ticket ohhh And payment went through after I got the ticket and went down to the car
No support for overcharges
by Steph P.S. on 2017/10/29 03:55
Passport offers zero support for customers who are accidentally charged twice because of a glitch in the app. There’s no phone support, just phone numbers that connect you to app support (but won’t discuss charges with you) or the local parking office who only deal with tickets and towing. There is a text for help feature that just tells you to call for help and connects you once again to a useless phone number. Emails to the support email address are not answered. I am still trying to figure out how to get a refund for a double charge. Why does the City of Boston recommend an app where there is no support for charges?
Terrible app.
by 02446 on 2017/10/27 20:15
When I first signed up and put money in my account it worked fine.....twice. Since then I keep getting changed and it won’t let me access the balance in my account. Last time I put in I wanted 1 hour and 36 minutes (I have witnessed watch me) it gave me 36 minutes. Tried several times to reach someone ( anyone) to speak with and it is impossible. Not worth the aggravation. Worse app I have ever used
Thank goodness for this app
by britaoutzen on 2017/10/27 14:37
No more worrying about change for the meter! Makes parking in Boston -- okay, once you find a space to park (I'm sure there's an app for that, too) -- so much easier. The countdown timer is also super useful. Well worth the $.15 convenience fee.
Great
by Clammr addict on 2017/10/17 21:24
Love it
Convenient
by Dwmakmovz on 2017/10/17 18:21
I think it’s great to be able to pay using this app. The constant search for quarters are over.
Great app
by Charlie from MA on 2017/10/14 19:31
Works so well.
Great app
by lasona on 2017/10/12 20:38
Makes paying for parking nice and easy. The reminder feature is great so you don't end up forgetting to renew!
Everything is great
by Pittsiepie on 2017/10/11 18:02
But.. if it could add time rather than start a whole new, it probably has something to do with the two hour limit, just in convientoh paid for 10 minutes on top of my original two hours. Not a big deal only one dollar but maybe the people who write the programming could override that portion of the law? But no big deal if you can't, just going to be slightly over paying!
Good but...
by from the same tree on 2017/10/09 19:18
This app is lovely, however it will still let you pay if it is a holiday! It would be nice if it alerted you that the parking was free for holidays, nights, Sunday's, etc, instead of letting you pay unnecessarily.
Great app
by John IRL on 2017/10/06 20:43
Smart solution to Boston Street parking I've purchased for my wife and kids remotely all day using the app. Perfect. Easy to use and intuitive. Great job. 5 stars
Works great
by PqLear on 2017/09/25 13:16
Good app, works well
Easy to use
by blaweg on 2017/09/23 22:46
Easy to use with handy reminders
Great App!
by MsLylesWilliams on 2017/09/23 19:57
Every city needs this 😉
Excellent
by Okin15 on 2017/09/22 14:02
Easy to use and convenient, especially for the local resident
Awesome
by shirwin19 on 2017/09/14 14:35
Being in Boston everyday this app has been a godsend
Great app
by Eartha25 on 2017/09/09 20:05
Easy and informative.
Convenient App
by Rouleur Puncheur on 2017/09/01 16:07
Simple, easy, and convenient. No issues.
Works well
by Pat Patrick on 2017/09/01 15:24
It'd be dope if you could pay at night when your trashed or netflixin' and chillin' or whatever and you could pay beforehand, but you can only pay when the meters start, so you gotta set an alarm and wake up and pay, then knock again
Have problem but is very good I tried to see the time and turn off by self
by Tita2006 on 2017/08/31 15:28
Have problem but is very good I tried to see the time and turn off by self
fantastic
by W_Mahoney on 2017/08/29 19:18
just the best, and so much wow!
It's worthy
by ChuquiChuqui on 2017/08/29 14:18
Get it if you'll be parking in Boston.
Indispensable
by OldPiotrek88 on 2017/08/22 20:11
Forget the change...!
Just what is needed
by HansW1204 on 2017/08/19 19:27
Fantastic.
Works!
by Mayree1212 on 2017/08/15 20:10
👌🏼.
So convenient
by Charnecce on 2017/08/15 12:36
Easy to use.
Wish I had this years ago.
by Lakeshore Builders on 2017/08/14 14:06
I really wish I didn't wait until last week to download this app.
One thing missing
by Jimmstaa on 2017/08/11 19:52
I'm a contractor that works in Boston a lot. I use this parking app even more however I believe it's missing one key feature. A refund button. The app charges a $0.15 fee for convenience, just one more thing to charge you on. One way to fix could be to refund to account you have access to and can use as credits. That would make it convenient.
Best app ever
by Okid66377;89 on 2017/08/02 16:09
No more Quarters
Hasn't failed me yet.
by Whyarenicknamesrequired? on 2017/07/27 20:59
Straightforward, simple to set up and use.
The best
by Edu-Du on 2017/07/27 17:56
Thank you thank you thank you :)
Great
by Jesus freck on 2017/07/26 20:17
So easy to use and so much cheaper than parking in a garage!
Great
by VMOldham on 2017/07/24 18:36
Super easy to use. Love not having to carry quarters around. No complaints.
excellent!
by Cmaci000 on 2017/07/22 22:19
great app! love the ability to extend time from my phone!
Makes life easy
by Grinderman 2 on 2017/07/15 14:19
It's the beginning of the end for quarters.
Ultra convenient
by orangesky38 on 2017/07/11 20:33
Very convenient and works well. Sad that Brookline and and Cambridge aren't in the same app.
Life saver
by nestblows on 2018/12/21 13:01
I found the ap easy to use and reasonably logical once set up. You can enter multiple cars and multiple payment methods. It sure beats rummaging for change or worse using those machines that dispense tickets that you put in the car window. Quick, easy, flexible, no standing around in the rain or snow trying to get an often broken machine to dispense a ticket. I love it. U should too.
Needs better instructions
by MPrytunes on 2018/10/31 22:47
Was visiting Boston from NC. Upon parking I downloaded the app, and entered plate #, parking zone, etc., and paid. I entered my plate number as it is on my plate, with a dash. Very convenient and easy to use. To my dismay, I came back to $40 ticket. I parked elsewhere later that evening, and another $40 ticket! I parked the next day, and luckily did not get a ticket, but apparently just got lucky that no parking enforcement came by that day. I called to dispute the tickets upon returning home and was told I shouldn’t have entered the dash. Seems like it should have been an instant dismissal for such a simple “error”, but it had to be reviewed. A week or so later, I received a letter regarding each violation. One was dismissed and one wasn’t!! I called again and was told they will only dismiss one mistake (which isn’t really a mistake as there is a dash in my plate #). What time consuming nonsense for all involved just for including the dash in my plate number! App developers, unless you are trying to take advantage of unsuspecting out-of-towners, please provide instructions in the app to not include spacers or dashes, or whatever else will cause a problem.
Convenient app but could use some usability upgrades
by beach.bum on 2019/01/11 13:13
I use this app frequently because I live in back bay and can’t always find resident parking. It’s convenient and great because I want all quarters to do my laundry ;) I like the recent history, I like the reminder. A couple recommendations from an avid user to make this app better: 1. A map so you can remember where you parked / see which zone to use if you parked overnight and and want to pay to park in the morning but don’t want to leave bed quite yet (my zone starts at 8am and one Saturday’s I like to read in bed with coffee in the morning). 2. It takes a lot of clicks. Login. Zone entry. Car selection. Payment type. Payment method. Confirmation. I use this for my main car 99% of the time, have always paid with the same card. I wish it defaulted to my main car, my usual payment method and type, left the zone free to enter, and confirmed there, rather than asking each time if I want to pay using credit/debit or parking card, then asking which card, then needing to confirm I actually want to pay. I defaulted to auto login which helped, but I want one or two clicks please. I’ve forgotten to confirm a couple times and been lucky, but I know that won’t always be the case! 3. I wish the recent history allowed for 4 or 5 recent zones. I park on my block and get them confused sometimes and have to go back into my email to figure out which zone is which street and which side of the street in the morning. Thanks!
Good but one major flaw
by Alan the Piano Tech on 2017/04/04 15:59
I have been using this app nearly daily since I got it, and by and large it's pretty great. I have yet to have any functionality issues, which is pretty impressive. The one issue I have is worthy of my two-star ding, and it is this: the ten-minutes warning is a rather loud and realistic sounding car horn. If you *use* your phone for, oh, say, anything at all that requires the speakers, it will be loud enough to make you jump out of your skin. If you're in your car already and using the phone through your cars soeakers, it's downright dangerous! You can turn the reminder off completely, but it uses the system volume, and you cannot make the sound anything other than the device on your car designed to warn others of danger. Idiotic! Since my complaints about this have gone unnoticed apparently for months, and I've grown to despise the app despite the fact that it would be five star material without this unforgivable flaw, I have downgraded my rating from three to one star.
Careful of tickets
by Not Seeing It on 2018/06/13 23:16
I got a parking ticket, clearly given to another car, after I left the parking space when using this app. The only way I found out about it was I got a mailed notice. The time in the ticket was 5 Min after my paid window, but after I physically left the spot, which I’m 100% sure of because I had to be at work by the time the ticket was given. I didn’t bother disputing because I don’t have free time to go to parking ticket hearings, but I will never use this app again because I realized what a potential scam it is. There is no easy way to prove you weren’t there any more because the meter maids have access to your plate information regardless of your physical presence.
Janky App
by macmillies on 2017/11/01 12:28
By far one of the more annoying apps I downloaded so most meters in Boston need to be paid by 8 am during the week, and this app literally just kept staying on the loading screen for finalizing the purchase for the meter and then would just cut off and not go through did that about 5 times to final realize it wasn’t going to work so I still had to go down 5 floors down to go to pay meter manually to find out I still got a ticket in mean time trying to get the app to work and you can’t pay the meter until 8 so thanks Boston Parking for getting me a Ticket ohhh And payment went through after I got the ticket and went down to the car
A visitor who will never be coming back to Boston!
by diamondsux on 2019/03/29 23:33
I used this app to park my car and I didn’t get one but TWO parking tickets! I had no idea what I was doing wrong as I never let my time expire. It turns out, a local told me that you aren’t allowed to park at the same meter twice in a row, nor in the same block twice in a row! How would someone from out of town know that? And this app happily took my money even though I was renewing it a second time. Why would the app let you renew your time on the same meter if that isn’t allowed!! I’ve never heard of such a thing. I’m going to be disputing these two $40 parking tickets and never coming back to Boston again!
No support for overcharges
by Steph P.S. on 2017/10/29 03:55
Passport offers zero support for customers who are accidentally charged twice because of a glitch in the app. There’s no phone support, just phone numbers that connect you to app support (but won’t discuss charges with you) or the local parking office who only deal with tickets and towing. There is a text for help feature that just tells you to call for help and connects you once again to a useless phone number. Emails to the support email address are not answered. I am still trying to figure out how to get a refund for a double charge. Why does the City of Boston recommend an app where there is no support for charges?
Wish i could give it 1/2 a star
by Trinitraveller on 2018/05/10 14:28
First time using the app i got a ticket. While going through the FAQ section i though and found the link to contesting a parking ticket. Guess what the link is broken. So next option in the app call an attendant: sends you to the city of Boston phone line and no live person on the other end and no selection to dispute a ticket that occurred using this app as a payment method. Do i really have to take time off of work to go to Boston and dispute this ticket in person??? This app seems seriously broken. Update: The developer contacted me via email shortly afterwards and let me know the link was fixed. Also i managed to use the link to contact the parking authority contest the ticket and have it voided. I’m impressed with the quick action and resolution.
Very convenient
by Phoibos on 2017/01/17 21:54
Sign up was easy. Paying for parking is straight forward using a Credit or Debit Card (Visa/MC only). Prepaying is possible but NOT a requirement. They do charge a small convenience fee (just paid 15 cents). Unless the meter maid now causes trouble, this is great. No more fumbling around at the machine with cold hands and the going back to the car to stick the receipt to the window.
Everything is great
by Pittsiepie on 2017/10/11 18:02
But.. if it could add time rather than start a whole new, it probably has something to do with the two hour limit, just in convientoh paid for 10 minutes on top of my original two hours. Not a big deal only one dollar but maybe the people who write the programming could override that portion of the law? But no big deal if you can't, just going to be slightly over paying!
Can’t open app
by No quarters on 2018/05/25 10:37
Have been using this app for over two years now and have had no issues! There must have been a recent update as when I tried to use it yesterday I couldn’t open it and kept getting a message stating “no internet connection “. This is the first time I have ever seen this!! Of course I did not have any quarters with me and got a $25 ticket after being parked for only 10 minutes! I am really upset about this and would not recommend this app especially since I can’t open it!!
Love
by Nis.e on 2017/05/10 20:38
This app is very comprehensive and intuitive. I love the fact that it provides me with a timer so that I can make sure that I do not get a ticket. I don't usually find that I have issues with the app it is pretty functional. I would love though if it had a directory of all of the zones. Other than that this app is great.
It’d be 5 stars except...
by Chupetinha on 2018/06/27 09:48
I love using this app and would’ve given it 5 stars if it had one option. Sometimes I park my car before 8am (the time the meters go into effect) and I wish I could pay for the time I’m going to use the space ahead of time. Instead I have to wait until 8am and sometimes I forget about it so I end up having to set my alarm for 8am to remind me. This is something that could easily be programmed into the app.
Best way to park in Boston
by kawalabear on 2016/12/20 21:08
This app makes parking in Boston a breeze. You can use the parking meters throughout the city, which makes day-parking affordable, and feed your meter remotely so that you don't have to re-visit the meter every two hours. The app even warns you 10 minutes before your meter expires with a horn beep!
Doesn't get any easier!
by MassCaseys on 2017/04/10 12:01
Can not recommend this App highly enough. After you set it up ... it takes only seconds and you should never get a parking ticket again! Only wish there were more actual parking spaces in Boston!
Thank goodness for this app
by britaoutzen on 2017/10/27 14:37
No more worrying about change for the meter! Makes parking in Boston -- okay, once you find a space to park (I'm sure there's an app for that, too) -- so much easier. The countdown timer is also super useful. Well worth the $.15 convenience fee.
Worthless app, ticketed for unpaid meter
by Dmax6284739 on 2017/12/12 03:34
Used this app when parking in Boston . Followed the instructions on the the meter, paid for the time I would be there and returned to find a $40 parking ticket for an expired meter on my windshield. Upon appeal, I provided all documents showing a used the app to pay for the spot and the ticket was issued during the times I had payed for, yet the appeal was denied without reason. BE WARNED, they can still issue you a ticket while using this app and you will have to pay it
Boy am I glad I can stop searching for quarters!
by Hate tweets on 2017/06/30 23:02
The app works smoothly and alleviates the problem of how to park when you don't have change. Sign up was efficient and quick. Nice "change" compared to others.
Better than digging for quarters
by Awesome71k on 2017/06/16 18:29
I never have enough quarters & finding a shop that'll make change for you is even more annoying (most places won't)! I recommend this to anyone parking in Boston!
Every city needs this app
by Anoopan on 2017/04/19 18:27
I've been using this app for the past year and this app has saved me hundreds in fines. Makes coming to Boston a much better experience. Now if only it could clean up the mess on 93.
Very Helpful Boston Parking App!
by Riprunner on 2018/04/17 15:48
As parking is difficult in Boston, at least the ParkBoston app makes it a touch easier. It is very user friendly and straight forward. Just be sure to enter your license plate with no spaces, Letters and numbers together!
Terrible app.
by 02446 on 2017/10/27 20:15
When I first signed up and put money in my account it worked fine.....twice. Since then I keep getting changed and it won’t let me access the balance in my account. Last time I put in I wanted 1 hour and 36 minutes (I have witnessed watch me) it gave me 36 minutes. Tried several times to reach someone ( anyone) to speak with and it is impossible. Not worth the aggravation. Worse app I have ever used
Works well
by Pat Patrick on 2017/09/01 15:24
It'd be dope if you could pay at night when your trashed or netflixin' and chillin' or whatever and you could pay beforehand, but you can only pay when the meters start, so you gotta set an alarm and wake up and pay, then knock again
DON'T USE THIS APP!!!!!!!!
by Oke obi on 2017/05/09 19:39
1st time using this app, I thought it was great. Wonderfully convenient, keeps track of your time, honk noise warning at 10 minutes left.... Second time, I GOT A TICKET! Double and triple checked info. No mistakes. Had to spend 20 minutes getting through to a living human being at parking dept. Final answer: "you'll receive a letter in 7-10 business days" as to whether the ticket was waived or not. What??!!??!! Are you kidding me??? NOTHING IS WORTH THIS KIND OF HASSLE! WGAT A SCAM!!!!!
Parking is now a pleasure!
by Writing Maven on 2017/11/09 18:24
Easier than ever, you can park all over the city without delving into the black depths of your handbag or pocket to find those ubiquitous quarters (or, back in the day, saved in a former fill container). It’s a much hipper city now!
Convenient and easy
by Bethlakshmi on 2018/06/02 17:09
The setup at first is annoying but once you have the car and card setup paying is a breeze. Even in a hurry.
Have problem but is very good I tried to see the time and turn off by self
by Tita2006 on 2017/08/31 15:28
Have problem but is very good I tried to see the time and turn off by self
Makes parking easy!
by agm53 on 2017/02/16 15:39
Much better than paying at a machine. The only way to improve it would be for it to find a parking spot for you!
Best!
by Malsscho on 2017/02/18 15:14
Great app - always works, very reliable, love that you can add more time from your phone too. I've never had any problems with this and it makes it so convenient to park at Boston meters.
Motorists Beware! This App Will Get You A Ticket 50% Of The Time !
by Buggy software on 2018/09/14 03:06
I have used this app a couple of times and 50% of the time it has got me a ticket I used this app and registered zone number, my plate and credit card, full name and parked legally at a spot for a period of 60 mins. I paid for 2 hours of parking. With an hour still remaining on the clock !... I got a ticket to say I am a parked at an expired meter. This app is clearly a scam...Do Not Use!!
Works for me!
by randyxyz248 on 2017/02/21 13:05
Took a bit of setting up and you can't pay early if you park before 8am, but overall it's very convenient and works well. No more quarter rolls!
Don’t get this app!!!
by Me12321sgshbsyvdyvxt on 2018/06/13 17:39
I paid for a parking spot using this app between 8am-10am. However I was written a parking ticket at 8:39 for an unpaid parking meter. This app told me I didn’t need to feed the meter. Now I have a $25 parking ticket to pay. Your customer “support” is atrocious and there’s no way to get the ticket voided easily. The reason I’m writing this is because there’s no other way to talk to a live person and submit a complaint
Scam alert!
by AG Boston on 2017/11/26 13:38
I have used the app 4 times: yesterday I came back to find a nice fat ticket on my car, issued some 30 minutes after my two hours paid parking had begun. Infraction: expired meter. I had always suspected that Boston’s meter maids (and boys) were not sophisticated enough to be trusted with a digital payment... now I know it is true. How can one use this app again with confidence after such screw up!?
One thing missing
by Jimmstaa on 2017/08/11 19:52
I'm a contractor that works in Boston a lot. I use this parking app even more however I believe it's missing one key feature. A refund button. The app charges a $0.15 fee for convenience, just one more thing to charge you on. One way to fix could be to refund to account you have access to and can use as credits. That would make it convenient.
Doesn't take American Express?
by entwurfer on 2017/05/17 09:22
The app does exactly what its supposed to and works very well. The fact that it doesn't take American Express is horrible because that is my business credit card.
Simple and Time Saving
by Easily Disturbed on 2019/01/24 23:32
I find this far quicker than fumbling for change or inserting a credit card in a meter or station.
Lovely!
by AmyBear DJ on 2018/08/17 12:09
No longer, must I keep quarters! No longer must I trek all the way out to the meter to make my payment (whether quarters or credit card). 💓
It is great except if you make a mistake
by Nikkii2213 on 2018/07/02 15:49
I love the app but if you make a mistake and enter the wrong parking space or zone you have no recourse. If there is please enlighten me. I called a few numbers and no one was able to help. Other than that the functionality is great.
Wish I had this years ago.
by Lakeshore Builders on 2017/08/14 14:06
I really wish I didn't wait until last week to download this app.
Extremely convenient, specially when I don't have quarters
by fanatico on 2017/03/11 16:55
Glad the city made this available
Great app
by John IRL on 2017/10/06 20:43
Smart solution to Boston Street parking I've purchased for my wife and kids remotely all day using the app. Perfect. Easy to use and intuitive. Great job. 5 stars
Makes visiting the city Great
by Call me thirteen on 2017/06/29 17:26
Love the fact that I can use this app in multiple sections of town. So simple even his caveman can use it
Good but...
by from the same tree on 2017/10/09 19:18
This app is lovely, however it will still let you pay if it is a holiday! It would be nice if it alerted you that the parking was free for holidays, nights, Sunday's, etc, instead of letting you pay unnecessarily.
Reset password
by Crazy$$$$$ on 2019/07/11 13:41
I think that there needs to be a better system to reset password instead of using credit card information. Please use an email or text confirmation to reset password.
Great
by Rayjay7261108 on 2017/03/01 15:29
Saves me from getting quarters and when I see them pulling up I can just refresh and add the time extension
LOVE!❣️
by mgsilk on 2018/11/09 23:05
Love the app; the only difficulty is sometimes it is difficult to locate the sign with the zone number, especially on Newbury Street. But the convenience of paying with the app is FANTASTIC!!
Love the convenience of paying through the app!
by KLDuchess on 2017/03/30 18:32
Will continue to use!
CITY PARKING IS NOW A NICE EXPERIENCE.
by BLUEBLUEYOU on 2017/02/15 18:26
assuming you can find a spot, this makes parking as easy and streamlined as imaginable. Also sends you a notification when your time is approaching. Great.
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 4
84
 3
18
 2
10
 1
46
Version History
1.1.3 Current Version 12/16/2016
1.1.0 Upgrade 03/06/2015
1.0.1 First Tracked 01/04/2015