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Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self. Here's what you'll love about Outlook for iOS: - Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else. - Swipe to quickly schedule, delete and archive messages. - Share your meeting availability with just a tap and easily find times to meet with others. - Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips. - View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone. - Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more. - Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email. -- Outlook for iOS works with microsoft exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. -- To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs. Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839 Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Customer Service
by Yimmieoh on 2020/05/30 02:28
Champ service and very friendly! If any of my friends have any problems with their ring.com. I would refer them about your wonderful services with friendly since I did call your services 2nd times. Wonderful services👍🏼👍🏼👍🏼
Color Codes Categories & Notes PLEASE
by PpppppFgfhhgdSs on 2020/05/30 02:17
Why are color coded categories and notes not available in the app. This is hindering my productivity when trying to work through emails from my phone. I live by my notes column and for the life of me can’t understand why your app can’t function more like the desktop version. Come on guys... we’ve been asking for this for 3 years now.
Glitchy
by baller050286 on 2020/05/30 01:39
Keyboard freaks out when typing emails sometimes. Every other word makes keyboard disappear and indents a new paragraph. Force close fixes it for a bit. Just started happening last 2 days.
I preferred using a fax machine
by rb0613 on 2020/05/29 18:45
Somehow the iphone app is even worse than Outlook 365 for desktop. No matter how many times I reinstall, reset my account, etc. the app never retrieves my emails, folders, or rules. Just straight up does not work.
Needs Fixing
by Meisha0319 on 2020/05/29 17:08
I am currently using a iPhone X Max and my outlook freezes on me, responds slowly nothing typing and surfing. I did not have this problem with my iPhone 7, I’m not sure what’s different but it’s definitely not functional.
Too glitchy
by jpperkins89 on 2020/05/29 15:12
It typically works ok for the first few minutes, then lags so bad or just completely shuts down several times until I give up. I won’t even get started on the calendar...
Good But Not Great
by Abe Rad on 2020/05/29 14:50
I have to use outlook to access my corporate account and I am glad that this is an option. This allows me to use the iPad for business email and the app is clean and works well. However, like all the other Microsoft apps I have, they lag behind on implementing the latest iPadOS features. Notably they have not yet added trackpad/mouse gestures. This becomes a glaring omission when whizzing around on the iPad then switching into Outlook and having to hunt and peck around to delete an email as swiping does nothing. Microsoft, please add this soon.
IDK
by ee123ese on 2020/05/29 14:47
IDK
Love this
by እረ ተይኝ አስካል ! on 2020/05/29 13:42
The outlook on my phone is awesome 👍. Convenient.
Great experience
by JCool7 on 2020/05/29 13:14
Only issue is I’m getting two notifications for each new email
Bugs
by vcrtuoploiutre on 2020/05/29 11:05
Their are lots of bugs created by the developers every time they do a update for iOS. Theirs a big list. The previous updates increased bugs. It’s still persistent. It’s the worst app their is and always will be
Judy
by Terri Hills on 2020/05/29 02:06
It’s Terri Hills, and I am going to need to start a new necklace for another newborn granddaughter who is just 1 month old. We would also like to to add 4 — 2 to each necklace. We are very happy to do this special gift for each girl. Best Regards, Terri Hills
Search function is an embarrassment.
by Stuart in CA on 2020/05/29 01:23
In 2020, the inability to search email reliably and to search and get to contacts is simply unacceptable. I use this app because our Company requires it and I’m lucky to have it, but there is much room for improvement Microsoft.
I search for search functions
by rick from New york on 2020/05/29 01:02
Outlook is not perfect but OK. The search function is horrible. Can never find any emails unless I go to my desktop. Not sure who created the search but whoever it is needs to search his or her soul and come up with a working model
All features
by Hatchimals101 on 2020/05/28 20:02
This app is amazing I am a student and all my emails work I highly recommend this app
Log in issues
by miles smiles on 2020/05/28 16:23
I use the outlook exchange server for work and I have recently on two occasions not been receiving emails. There seems to be an issue with the password data disappearing as you hit the log in button. I’ve deleted and reinstalled to no avail, but then randomly it starts working again. I cannot miss one let alone several days of emails. This is highly frustrating.
Bloated Software
by robertbarlock on 2020/05/28 09:31
Using outlook is fine, functionality is ok, only so much you can do with mature concept like mail. My contact complaint is simply this it’s too big an app for mobile devices. It lacks the simplest ability to compress the pst files once you delete items from your mail. I find my self after purging files having to delete and add this bloated app to tame my slimmed down mailbox. Compressing partitioned datasets is a concept that is at least 40 plus years old in computing. Wake up Redmond.
Every email goes to junk folder!
by poeticfrog on 2020/05/27 23:50
I have had my outlook account for years but in the last four months, all of my incoming emails are being sent to the junk folder. The app doesn’t notify you at all so I have missed two job interviews because of this. Time to move to Gmail.
Basically unusable
by psergiu on 2020/05/27 22:19
Horrible - compared to the default Apple mail & calendar apps. Will not update the system calendar so all smart watch or car integrations no longer work.
Empty Trash
by drawrud on 2020/05/27 20:13
Why is it so hard to press the trash button ? It’s seems I have to press it hard or twice.
Why do I have to repeat sign in to iCloud?
by W9W on 2020/05/27 18:09
Extremely annoying that I have to keep signing into iCloud to access my iCloud email account. It is a real pain because of two-factor authentication, which requires me to make an app-specific password. One time is fine, but every day I have to do this again. I hope that the developers read this, because until they fix it, I would recommend that iCloud email users not try to use Outlook. Works fine with Office365 email, but with iCloud, not so good.
Microsoft
by Ardee (RD) on 2020/05/27 17:36
I use Outlook because I use other Microsoft applications, plus I have a subscription. But before I retired we only used Outlook. I am very pleased with the ease of use even on my iPhone.
Free Outlook and disappearing messages
by AS_Butts on 2020/05/27 17:28
My free Outlook (Hotmail) was fine until yesterday. Now, over 95% of incoming messages have mysteriously disappeared. I have lost some important info. Sent messages were not impacted. Can someone please rectify this issue?
ANNOYING
by Holly587458369 on 2020/05/27 14:53
I’m constantly on my phone, taking calls, texts and checking emails since I mainly work from home. I’m not sure what kind of update they did but for the past several months the app has been extremely annoying - I’ll open an email, sometimes up to 10 times before it will show the email as read. Otherwise the annoying notification stays up.
Can't configure notifications
by tech turnstiles on 2020/05/27 13:51
Outlook is missing from the list of apps under Settings / Notifications. I can no longer configure sounds, badges and banners. iOS version 13.5. Outlook version 4.38.0.
Not bad. Not great either.
by ldsstaten on 2020/05/26 23:06
Personally, Microsoft has never been simple like Google. Comparing the two however is apples to oranges. So to be fair, Microsoft Outlook was a pretty good experience and it was what you’d expect an email productivity app to be. It works better than all the other versions, which is a wonderful improvement. So to see Microsoft finally go this direction of simplicity and convenience like every Google service in existence was definitely a great move. So obviously giving this app 1 and 2 stars were not right. Giving this app 4 and 5 stars however... I have some things to talk about that. First off, Microsoft 365 is probably one of the worst subscription-based products ever marketed. You can find every service Microsoft has to offer for free if you know where to look. It is not worth a subscription. For me, I am a college student, so I don’t need to worry about paying for a 365 account, thank goodness. Outlook has its disadvantages when it comes to customization. I’ve always took for granted Gmail’s interface until using Outlook. Don’t get me wrong, it’s better the past versions, but not as good as the many alternatives out there. So I recommend sticking with Gmail for aesthetics, productivity, convenience, and simplicity. Microsoft has more features debatably, and it shows in Outlook’s quality. The only reason I’d suggest this app is for students and business workers who’s organization gave them an account already. Other than that, it’s not as bad as other reviewers say. Microsoft has much room for improvement, as every other company has too.
O stars
by xxPriceless on 2020/05/26 22:46
You should change the name from Outlook to Spamlook. This is the ONLY email i have that i get 1000s of spam a day. 100s in my inbox. Worst email service ive ever seen. Deleting now!
Zero ability to manage Emails
by EatMyAnusApple on 2020/05/26 22:27
I have had this for years. The overall functionality is fine. But you have zero ability to manage emails. You cannot bulk delete from search results. You can select all and delete everything in your inbox. Yeah, who doesn’t want to do that (sarcastic smh) Furthermore, you cannot swipe to delete messages in search results? Huh? You can do this in your inbox too. Nope, I’m this case You have to open each of your 100 messages, one at a time, and click delete. If you are getting paid by the hour, you can spend your whole day doing this. Seriously, some engineer is taking mail client development advice from a 5 year-old and ignoring the thousands who have requested a better way to bulk delete. Do not use Outlook. You will be left frustrated, with 1000 emails you can’t delete.
Terrible with sending speeds
by Ramos... on 2020/05/26 22:18
Other recipient never receives the message I sent
Similar but not the same
by hellbentwarlord on 2020/05/26 16:04
I would like to see the same functionality in the phone app that you can get with he desktop version. Its a quick and easy app to use and great for everyday use, but the transition to and from the desktop app has become night and day.
Thank you outlook
by omar saaed on 2020/05/26 15:01
Excellent app
Useful but way too intrusive
by MohsinTS on 2020/05/26 11:33
I like the app itself, in terms of functionality. Super annoying though that it tends to try and become a default — doesn’t integrate with other apps like the native calendar, or allow you to only sync with a single calendar (e.g. Google — it’s the whole Google account or nothing).
Outlook for work on cell
by LosassoV on 2020/05/26 00:56
It’s great easy to install and always works for my emails thanks
Microsoft Outlook
by Pruitt73 on 2020/05/25 13:00
I really enjoy using it, the only thing that I see that I don’t like is that, it’s not in my notifications to be able to turn on to be able to get notified when I get an email. Why is that or what do I need to do to get it in my notifications?
Trash!!
by Swimsnoon on 2020/05/25 09:06
1. Move trash icon to the bottom. 2. Advance to next emails once the current email is moved/deleted! Why is it so hard to give these options!? The phones are huge, you expect people to reach the top to delete an email? Please fix these two concerns! I have been asking for these options from ages!!
Inferior to web page link
by peacehammer123 on 2020/05/25 01:46
Shockingly undependable. MOST emails never even received. Ended up just linking to webpage. A garbage app that Microsoft is now forcing me to use. Makes me log in to my web based online account everytime.
App Needs Work
by MajorTreble on 2020/05/24 03:34
The app takes too long to update emails. If your out and about and need to get an email quick, good luck. You'll be sitting and waiting for the emails to update.
App continues to have issues
by Houston Mac User on 2020/05/24 00:44
Updated to iOS 13.5 and the old phantom badge bug is back... Why can’t this problem be fixed after several iOS updates? Is Microsoft QC really this bad? In case I’m not being clear, the red app badge (bubble?) shows up with a number inside it on the outlook app icon... but, there’s no new mail!!! 🤬
Awesome App
by HILMAR Ministries on 2020/05/23 15:41
Awesome app is all I can say. Easy to navigate through and provides me with the necessary tool to handle both personal and business documentation
Cannot Verify Server Identity
by Lil*M on 2020/05/23 14:51
The message “Cannot Verify Server Identity “ pops up quite often while I use my phone, not only use the app. It’s pretty annoying🙄
Quite limited, compared to BB Hub+/Inbox and emails don’t load for a while
by Kievguy on 2020/05/23 13:48
You tap on a new email notification, app pops up and for a couple minutes you stare at 4 hours old emails. Takes a while to load new items. Also quite limited search function compared to Blackberry Hub/Inbox app on my Android.
Great mail and calendar application
by Y7bro on 2020/05/23 11:55
This is far Apple mail and maybe better than Gmail. The thing I can’t stand about Apple mail is after reading an email it opens the next one.
New version is improved
by LiveJazzLives on 2020/05/23 11:21
Update: the last update seems to have fixed the bug I mentioned below so I’m adding two stars. No issues with the app now, other than it’s noticeably slower to load than the native iOS mail app. The only other improvement I would like to see is ability to access public folders. —————- Since updating, I cannot reply to a message in a shared mailbox from my primary email address. An error comes up about not being able to create a draft. Disappointing. I hope they fix it. It worked perfectly before.
FIX APP
by Student Council Club on 2020/05/22 23:59
For some reason the app is not opening and saying that it’s not shared with me anymore so I can’t use it?? Noticed you guys did an update today so i’m guessing this came with it. Please fix this.
Email not opening
by Tonyovercomer on 2020/05/22 20:01
Since I updated to the latest version I can’t access my email what could be the problem? Somebody help
Their version broke it
by Mr Jgeo on 2020/05/22 18:53
My email does not update correctly anymore.
Notifications don’t go away
by Bstarsk on 2020/05/22 17:50
No matter how many times I open an email, it still shows that the message is unread. Been an issue since I’ve had the app.
Pls help
by charleschickenlicker on 2020/05/22 16:01
I’m trying to open the app and it was working perfectly but know it says to open from the app strode to open it but it not work Help
Fail. Fail. Fail.
by Dogratty on 2020/05/22 15:36
Outlook won’t open on my ipad. It starts going thru the motions, then goes away. It’s minimized, but I click on it, again it shows up full screen as if opening then zip zero shlt it minimizes and useless. It’s my work email account, but with this total fail, I can only use laptop or iPhone and they’re not optimal equip’t for most of my uses. I’ve tried restarting, reloading, it isa very effective fail. 100% NFG.
Mostly good
by Rick8224 on 2020/05/22 15:33
Easy and smooth transition from using Apple email app with the addition of some extra features. However I do have an issue with the number of new emails on the app icon constantly changing. The other is something that has seemed to be a con for some time now. Why are the new emails in a thread at the bottom?! We should have the options to arrange the thread how we wish like Apples app. I’m not sure whether I’ll stick with Outlook or go back to Apples app but figured was worth mentioning some of the issues I’ve noticed in just 3 days of use.
All important mails go to spam
by Malcolm Rochette on 2020/05/22 14:44
A lot of my important messages went automatically to spam, even messages from people I’m sending messages for weeks! Even important messages from Microsoft went to spam. I have never seen such a bad spam filter, there is no way to disable it either.
Excellent app.
by g.nour on 2020/05/22 14:37
With the latest update Outlook crashes as soon as it uodayes the folders. It stays open if it's offline.
need an update!!
by _megannoell on 2020/05/22 14:04
ever since the ios update, outlook won’t give me notifications. it’s not working the same. please update asap.
Why no recall?
by MJD USA on 2020/05/22 13:25
Come on fix it! We need to be able to recall messages.
Too slow to be useful
by DustyBuhnee on 2020/05/22 12:14
The app has such severe lags with scrolling, opening emails or appointments, navigation and even typing that it is completely unusable and ineffective. Conceptually it’s laid out well and is simple to use. It’s just faster to send information over on a dinosaur than to attempt to use this junk.
Why???
by cgraham5507 on 2020/05/22 04:00
Why is this app all of a sudden asking for my Facebook password???
Good Schmidt!
by Joe.docx on 2020/05/22 01:43
Pretty good resource especially if you have outlook. Has everything you need!
Too basic
by Tanarreitor on 2020/05/22 00:59
No mouse support, no templates, no distribution lists, moving emails into folders take forever, no rich signatures, no drag and drop, no vip, etc etc etc.
IOS log in issues. The app won’t open on my phone to sync with cpu for me to scan the QR code..
by Mickeybluebike on 2020/05/22 00:29
Not compatible with Iphone11, followed directions to a tee. Created new email and it won’t open. Keeps telling me, I can’t open in 365 office, which I don’t care to do anyways.
App update Fail
by Mountain1966 on 2020/05/21 19:58
The update caused complete failure of outlook. Outlook is continuously downloading the folders without results and this locks all outlook function. Please resolve.
Incredibly basic app
by twippiii on 2020/05/21 16:37
That Microsoft gets away with a high rating for such basic features is unbelievable. No sorting or adding of folders. No category management for meetings. The list goes on.
Email grouping
by Tariq alshareef on 2020/05/21 16:29
Grouping the email is bad feature
Disable badges for linked accounts
by Jweeba86 on 2020/05/21 14:16
I would like to be able to have the badge icon not count emails from specific added accounts. I have an old gmail address that I have to use to reply to certain google groups emails, but I the emails themselves are already auto-forwarded to my outlook address. I just want to be able to send messages from my gmail address without having to get any notifications/badges about that account.
I love it
by okpubg on 2020/05/21 13:49
I love it it is way better than the old email it is user friendly and appropriate for all ages.
Outlook is the best
by rap3L on 2020/05/21 12:18
This is the best email app. If you use Outlook on your PC the integration is perfect. Both the search option and ability to quickly find and use attachments is great.
I won’t get notifications!!
by SherSiu on 2020/05/21 11:55
There wasn’t any issues with the previous version. As soon as my phone updated the new version, I don’t get any emails in any device. Aside from that, everything remains the same.
Forces me to download Edge
by firiaq on 2020/05/21 10:40
It forces you to download Edge to open links.
Why won’t the app sync with my computer?
by james.luke. on 2020/05/21 02:54
I love having access to my work emails with the app, but I never reply using the app because it doesn’t sync with the inbox on my computer. Can someone please explain??
Gmail replies getting saved as drafts then disappearing
by Minimo3 on 2020/05/21 00:46
Oh great the Gmail drafts problem is back again with the latest update. I really need to disable automatic updates.
Wrong notification
by mib.hasawi on 2020/05/20 23:29
Some time it gives me that i have two new emails but wen i open the program it’s shows only one new email !
It used to be great before all the phishing attacks started
by Bangheart on 2020/05/20 23:01
Of late a phishing attack was found to be stealing confidential user data that was stored on the cloud. As per sources, this is the work of a new phishing campaign that dodges the Office 365 Multi-Factor Authentication (MFA) to acquire the target’s cloud-stored data and uses it as bait to extract a ransom in Bitcoin. Per reports, researchers discovered that the campaign influences the “OAuth2 framework and OpenID Connect (OIDC) protocol”. It employs a malicious “SharePoint” link to fool the targets into giving permission to “rogue” applications. MFAs are used as a plan B in cases where the users’ passwords have been discovered. This phishing attack is different because it tries to fool its targets into helping the mal-actors dodge the MFA by giving permissions. This campaign is not just about gaining ransoms via exploiting the stolen data it is that and the additional threat of having sensitive and personal information at large for others to exploit as well. Extortion and blackmail are among the first things that the data could be misused for. Sources mentioned that via obtaining basic emails and information from the target’s device, the attacker could easily design “hyper-realistic Reply-Chain phishing emails.” The phishing campaign employs a commonplace invite for a SharePoint file, which happens to be providing information regarding a “salary bonus”, which is good enough for perfunctory readers to get trapped, mention reports. The link when clicked on redirects the target to an authentic login page of Microsoft Office 365. But if looked on closely, the URL looks fishy and created without much attention to detail, thus say the security experts. Reportedly, access to Office 365 is acquired by getting a token from the Microsoft Identity Platform and then through Microsoft Graph authorizations. OIDC is used to check on the user granting the access if authentication comes through then the OAuth2 grants access for the application. During the process, the credentials aren’t revealed to the application. The URL contains “key parameters” that explain how targets could be tricked into granting permissions to rogue applications on their account. Key parameters signify the kind of access that is being demanded by the Microsoft Identity Platform. In the above-mentioned attack, the request included the ID token and authentication code, mentioned sources. If the target signs in on the SharePoint link that was delivered via the email they’ll be providing the above-mentioned permissions. If the target doesn’t do so, it will be the job of the domain administrators to handle any dubious activities. This phishing campaign is just an example of how these attack mechanisms have evolved over the years, to such an extent that they could now try to extort sensitive data out of people seemingly by tricking them into providing permissions without an inkling of an idea of what is actually up.
Terrible
by cacacascaccacavav on 2020/05/20 19:51
Hate this app
Lagging/Syncing Issues
by MissDestiny on 2020/05/20 14:16
Not sure why, but the app lags awfully slow when I’m replying to emails. Also, the syncing between the app and the desktop version could use an upgrade. I drafted an email and saved it from my desktop and when I sent it through my phone, it had a lot of errors that I had fixed on the desktop.
Got update - stopped working, app won’t open
by Larry Rizutto on 2020/05/20 12:26
Got update, stopped working, app won’t open
Generally Reliable, But....
by MaybeMilo on 2020/05/20 09:09
Outlook has been pretty reliable of late, but I do find it very annoying that when I select messages for permanent deletion from Trash they often reappear — sometimes more than once.
Syncing
by Sushi1_ on 2020/05/20 05:55
Love the app and outlook all together! Only thing about the app is that it doesn’t sync up well to the website. If I delete a lot of emails from the app and then log in on my computer those emails I deleted are still in my inbox. I use the app a lot so it be convenient. Otherwise love it!
A joke of an app
by C~Bones on 2020/05/20 02:46
You’d think bring Microsoft this would be a working app. I have an iPhone 11 Pro 2 months old and this is the only app that never works. Upon downloading it worked for 20 minutes. Working from home in COVID I can’t even use the app. No messages open. It closes out. It’s terrible. I just use safari
Notification issue
by katatatat on 2020/05/20 01:06
I have had several times where the app won’t send me notifications. This is very frustrating because my notifications with the app and on my phone are always on, but sometimes I miss important emails because I don’t receive the notification. This is the only problem I’ve run into, everything else works fine.
Works great
by Just say Moe on 2020/05/20 00:33
For work
Was a decent app
by Ddddkfktkgmdlsm on 2020/05/19 23:14
The app needed an update, afterwards app would freeze and move so slowly and prevent me from logging on through company email, uninstalled and reinstalled same problem, reduced to viewing work email via web.
Buggy
by elle2389 on 2020/05/19 22:02
Cuts off email content on a lot of promotional emails... everytime there’s an update something goes wrong. The interface is alright which is why I’ll give it this rating but you guys really need to fix the iOS bugs.
I need help from the Outlook team!!
by Josherz94 on 2020/05/19 19:31
I have a bug on my app that constantly tells me i have unread emails when I don’t. It is extremely annoying that I keep seeing the little notification numbers on the app. Every update I hope it’s fixed but it’s not! Fix it, please!
Terrible
by mtaylorusa on 2020/05/19 18:32
Contacts management is Impossible in this app. It is so unuseable that I’m considering switching back to gmail. Terrible.
Worst Mail App Ever
by KKiwi_2019 on 2020/05/19 17:25
This is my first time writing a one-star review. This is easily the worst mail app ever, and I cannot imagine that Microsoft made this happen. This app only displays mails up to 30 days. Even with search, load more conversations, and archive all combined, I was not able to even find my earlier mails. Not only I cannot access to mails sent to me 30days ago, I do not have access to the mails I sent 30days ago. I even spent time searching for how to enable display of older mails, and turns out this app does not have such function.
Unable to receive email after update
by kkkkkttttttttt on 2020/05/19 16:54
I’m unable to receive new email after the update. Although the app sometimes will show new email notification, when open the app, it does not show the new email.
logging into on Premise Exchange is not working
by Irishman06 on 2020/05/19 16:47
I am not able to log into on premise Exchange accounts through app. Please resolve as I have multiple users reporting the same issue and this not something I expect from Microsoft when we pay so much for your products.
Update broke on premise exchange connectivity
by Jussimple on 2020/05/19 16:06
Started getting reports across my user base, starting 5/17, that Apple and android outlook apps no longer sync to our on premise instance. Recent update has a major problem. Please fix ASAP.
The App is opening and running very slow
by Kazimian2013 on 2020/05/19 14:36
I recently updated my outlook app, when I am opening it, it opens very slow, it takes about longer than before for the app to launch.
This is why I don’t update apps
by Textumbleweed on 2020/05/19 14:34
I occasionally update my apps bc every week it’s just about tweaking this or that. It doesn’t usually improve or change my productivity. I’ve been using my phone more than normal for work so decided to update Sat 5/16 huge mistake. When I contacted support they said get the latest version which was released on 5/18. Like others have said my company email is completely FUBARed on my phone. Please get this fixed ASAP
Good app, but one feature drives me crazy!
by GottaJet on 2020/05/19 14:34
I find the app very straightforward and can’t beat the compatibility with the other office apps I use for work. Sometimes clicking on a PowerPoint or word doc opens the app, but doesn’t actually open the doc. After a few more tries I usually get it to work, but don’t quite know the problem there. The feature that drives me crazy is that, when reading a really long email inside the app, you eventually get to a button that says “Read More...” Once you click that button, the app opens your email in a separate window, BUT BUT BUT returns you to the very top of that very long email. An small annoyance but when it occurs multiple times throughout the day, it can really grate...
Looks nice but sooooo slowww
by Thabiz92 on 2020/05/19 14:20
Constantly freezes and moves very slow when typing. I have multiple emails apps and they all work smoother than this outlook app.
Ugggg
by give me my starbucks NOW on 2020/05/19 13:17
It’s not even letting me in! And I really need it to load like NOW!
One issue
by psyclopps on 2020/05/19 12:17
Been a long time user and love the app but needs a fix for “reach ability” on iOS. When swiping down Outlook does not recognize the downward swipe and always chooses a different menu such as calendar.
Can’t log into Exchange On-Premise After Latest Update
by 7peaks on 2020/05/19 03:01
The most recent update has messed up connectivity with on-premise Exchange servers. IPhones and iPads stopped getting new email. After deleting the app, reinstalling it and attempting to re-add the account to the app, the login credentials were being rejected. You need a bug fix.
Terrible Updated
by Clayfam4 on 2020/05/19 02:07
Please fix the app! I’m not receiving any new mail
The very least
by JąckSparrow on 2020/05/18 21:04
It’s the minimum of what I would expect
Cant log in
by D-.-a-.-n-.-i on 2020/05/18 20:41
As of late me along with many of my coworkers aren’t able to log into through the app.
Hola
by javier ramireze on 2020/05/18 19:15
Tuve que descargarme ella App porque me metía en Google y me salía la cuanta de mi hermano, entonces la cambiaba por la mía y otra vez la misma cosa salía la de mi hermano ahhh espero que no me pase en la App está adiós saludos desde Costa Rica 🇨🇷
Tasks Request
by Can't cast on 2020/05/18 18:34
I love the Outlook app and have been looking for an IOS app that consolidates everything into one app. The big thing missing for me is Tasks. I use Google for tasks, contacts, calendars and email and would love to see Google tasks added to this app. It is the only thing missing. The calendar and contact information from Google work great in the Outlook app and I can easily manage them, but my Google tasks are not available which forces me to yet use another app for this feature. I know this can be included because I’m using a 3rd party app call Tiny Calendar to manage my Google calendar and tasks. I also use the Google URL. It would really be nice to have everything in one location and hope that you will consider including Google tasks in future updates.
Great app, but isolated from iOS
by JPdarling9 on 2018/10/02 02:42
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
User friendliness and efficiency needs improvement
by ritzoni on 2019/10/13 09:30
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
Extremely basic, can’t organize mail
by ggianop on 2020/03/03 05:24
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
Last update puts badge on menu and settings icon?
by Jquinan on 2018/01/19 17:53
Rating is generous for encouragement... more like 3.5 stars. Reasonably functional. No crashes problems. Lacks a lot of the functionality of other, more mature, Exchange email clients. My wish list would be for a collapsible email folder structure. Also for a contacts screen/window for viewing and scrolling through Exchange contacts, isolated from iPad contacts, so I can keep my work and my personal contact separated. Note that I use the iPad email and contacts apps for personal stuff. Annoyingly, after last update I see a badge (little gray dot) in the upper left on the nav (menu) icon. When I click the nav icon to open the left side nav panel, I see the same little gray dot on the settings gear at the bottom. Like bread crumbs. When I click this to open the settings panel, I now see there is an Add Account “1 new”. I click this (why do I need an add account reminder) then immediately dismiss it, close out of settings and go back to mail. The little gray badge is now gone. But when I later open Outlook, there it is again. Marketing people need to stay out of this.
The only thing worse than this app is their customer service
by Coppercosmo on 2019/01/04 21:42
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
God Forbid You Have to Rest Your Password
by Thanatos XIII on 2019/08/07 04:54
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time.
Poor Features Compared To Others
by S_C_U_B_A_Steve on 2019/01/11 16:15
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.
The App is Ok
by Bethdoodle on 2019/08/01 16:21
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
Terrible for GSuite Accounts
by kw.squid on 2019/01/14 04:08
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
I hate outlook
by bbaacc123184 on 2019/02/07 17:31
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
FIX CALENDAR REMINDERS
by Brosef87 on 2018/12/11 22:29
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
So good in some areas and 1990 in others.
by NebraskaJer on 2017/12/11 23:55
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
Not possible to access iCloud files
by WheezyG on 2017/11/20 18:01
My employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!
Apple Watch App is a Fail
by projekZER0 on 2018/12/14 17:15
The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
Looks Nice but☹️
by vishwarupa on 2019/11/02 13:54
This app seems clunky and obsolete lacking fluidity, user interface and basic functionality preventing user from easily executing simple, everyday tasks. Cannot SELECT ALL and DELETE emails in Trash Bin—the mobile app only selects 7 emails at a time; the Trash Icon is not easily seen at top of screen but rather I had to scroll through 90 emails to locate the Trash Icon at the bottom of the list of emails—highlighting 7 email maximum, scrolling a long list to get to the icon at the bottom of lengthy list of emails is not practical and requires an inordinate amount of time and steps to expedite a simple function. The REPLY field appears at the bottom of an email rather than easily, conveniently above an incoming email. The only readily available function choices appear to be Focus & Filter—user has to log online to use the few Settings options. The Search magnifying glass does not appear to be readily/easily available. The ONLY reason I use the app is I am unable to email a Word file unless from within the app. Simple, basic tasks are not straightforward some inaccessible on iOS Xs Max and iPad Pro.
Buggy when used with Google Gsuite accounts
by Wayt on 2020/02/07 19:00
Outlook works very well with my Exchange and Office 365 accounts. They claim to support Gmail, and the basics do work but when used with Google’s Gsuite email accounts, the app still has serious bugs. Very frequently, for example, when I reply to a message on my Gsuite account, Outlook shows “mail sent” (and does send the reply) but then marks the reply as a draft. So my inbox is littered with threads that are falsely marked as having unsent drafts. Even more frustrating, every so often Outlook won’t let me complete a reply to a message. I start typing, but after 5-10 seconds, the app suddenly closes the text input window, obliterating what I’ve written. It does not save a draft, so I can’t pick up again from where I left off. I now have several of theses messages in my inbox that Outlook refuses to let me reply to. There is nothing unusual at all about those plain-text messages. Outlook support suggested resetting the account and restarting the app. I did, and neither of the bugs above went away. My advice if you use Gsuite mail accounts—find a different mail app.
Makes you LESS Productive
by @smaedli on 2019/04/07 21:04
The application workflow logic is a tragic mess, which has made Outlook an utter pain to use on a daily basis. Need to look at one email message? Good luck. Threading adds a ridiculous number of taps to view anything. Need to print or PDF one message in a thread? Nope. In fact, one can’t even successfully print a whole thread (and yes, some people in business have a need to print something sometimes). Calendaring is pretty awful and keeps getting worse. Mobile IU design or a logic to settings? Nope. Not exactly sure what paradigm is being used, but it certainly isn’t a model for people who run and gun communicate. Outlook does not reliably update, it freaks out if there’s the slightest network issue, and fails to smoothly integrate with anything. In short, if you don’t have to use Outlook, avoid this app. Like all Microsoft 365 products over the last few years, it has deteriorated into an unfathomable mess. Unfortunately, many of us (myself included) have to use it and lose hours of time each month because of its poor design tied to the wretched quagmire of the O365 cloud ecosystem.
Terrible, just as bad as yahoo web
by LynleyGirl on 2017/12/12 23:18
Thought I’d get a better email client. Think again. (1) you will not be able to connect the Apple default contacts app., in fact, there’s nothing much you can connect to in this app. It loses email. Deleting them right out for various actions you take. There is no waiting period if u accidentally delete a mail- it’s gone. (2) don’t save anything to draft folder. It will save & alter it right where u are, then put a copy of the header - that is unalterable - in the draft folder. You will not b able to change who the email is primarily addressed to, which will b you!! So insane. (3) I just pulled up the “give feedback “ form in the app, & somebody else’s review was in it. I know they weren’t using it as example- b/c it was entitled “Outlook Dogfood”. Wish I’d seen that b4 I lost 2 important email today. Advised them this was a privacy issue- but... (4) if u get this app, suddenly, u will drown in user-tailored spam. I got maybe 5 a day b4 switching, now like 60-70. Not a coincidence. (5) don’t expect to b able to attach anything easily - nothing u want to attach anyw. There are no options for file programs to download... the list goes on and on.
Thank you...
by Laurence72 on 2019/09/07 12:57
This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon.
Better than Apple's native mail app
by Flexjordan on 2018/10/10 00:06
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
Miserable and Virtually Unusable Mobile App.
by Dawgduo on 2019/10/31 10:30
As a field based associate, I use my mobile email about 90% of the time. That said, my company recently switched from the extremely user-friendly, logically laid out Blackberry Work app. to the complex, convoluted and extremely cumbersome Outlook Mobile App. Once you reply to an email in the Outlook App., you can no longer see the sender’s original email they sent you, you can only see your reply unless you go into the email again and scroll down and click on “Load Message,” in which case you can see the sender’s original note, but have limited ability to forward or include attachments a second time. When I click on web links, it launches me into Microsoft Edge App. and very few of our intranet sites work (they all worked perfectly in the Blackberry Work browser). If I want to see my “forwarded” or “replied to” email, you should just be able to go into “Sent” items and see that, if you so choose, but in this app., you can only easily see your most recent forward or reply. HELP MICROSOFT!!! Please fix this to work like a normal email system. Why did you try to reinvent the wheel here?!!
Adequate
by Katy Burke on 2018/11/02 00:54
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
Group Access in newest version
by ProfCalculus on 2018/04/28 14:50
Our university uses Office365 for email and provides us access to the suite of products it includes. Because this the web portal is how most students access their email, I decided to use a O365 group to organize my student workers with a dynamic group calendar. I'm using the O365 calendar vs a Google Calendar or any other 3rd party calendar because that would require an additional account for students. I was happy to hear that group access was going to soon be found in the outlook app, because the MS Groups app is atrocious. Well here it is, and we still have ZERO support for shared or group calendars in the app, all we get is email support, which we had for the most part anyways, because I would get group emails sent to my regular account. It seems like the only additional functionality we have gained is the ability to send a NEW group message from the app. This is VERY DISAPPOINTING. O365 actually makes it MORE DIFFICULT to manage my group. Don't get me started on the discrepancies between groups and teams, that's a rant for another day.
Great app, but ...
by ebassily on 2020/05/07 05:10
When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.
I weep for everyone who has to use his on iOS.
by felicidades79 on 2019/09/01 20:30
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
Email account issues
by DurdeeBurger on 2018/02/21 13:22
I used outlook for iPhone for about past 6 months or so and generally liked it a lot more than stock mail app. Has a nice look, calendar view built in, lots of nice extras. This week my yahoo account kept asking me to sign in. Every time I sign back in it tries forever then asks me to try again with modern or legacy sign in. Doesn’t matter what you choose cuz nothing works at this point until you force close and restart. I also can’t get to my mail without addressing this as it won’t let me so I was forced to remove yahoo. I thought whatever that’s my junk mail anyway perhaps yahoo having an issue. Now it’s doing it with my gmail account. I re-signed in for it last night and now this morning it asks me again when checking my mail and even though I sign in correctly for both accounts (I get emails telling me so in other accounts about sign ins on Microsoft app), outlook keeps asking me re-sign in or remove account. Well now I’m down 2 email accounts so deleted this app and back to old reliable stock mail app.
Love it
by Chase McNugget on 2020/03/30 16:20
This app is way better than Gmail, I feel like this one is more simple to use, this app looks better and is more pleasing! I love the app on my Apple Watch. I really like the Focused part of outlook, I am just wondering how to make curtain senders go to Focused mailbox. You can add other email accounts beside outlook like Gmail and Yahoo and others. I like how if I put my phone in dark mode it does that with that app. There is a feature where Cortona can read your emails which I personally do not use a lot but is a great feature for accessibility and just hearing Emails while walking with my AirPods or other headphones. I was also wondering how you can make certain senders of mail go to trash like I have a eBay account and I get constant emails which I do t like but I want to keep my eBay account. Overall I would recommend this app way more than Gmail! Good job Microsoft!
Almost Perfect
by LSU Theta Chi on 2019/11/02 01:36
Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
Well it used to be great
by -Glen- on 2019/09/03 21:44
After an update a bit over a month ago this app has become nearly useless. It all started with images not automatically loading in some messages which was completely random. I found if I expanded the To/From field by tapping it the images would load. Also exiting the message and opening the message caused the images to load. Support had me try resetting my account multiple times from within the Outlook app, updating to two new versions, uninstalling and reinstalling, disconnecting and reconnecting my account and nothing worked. I now constantly receive updating notifications on the bottom of the app that seemingly hang. Opening email hangs more often than not without even loading text. I’ve had no problems with the iOS default mail app, Outlook online, and the Office 365 PC Outlook application. Very disappointing since it previously worked so well. Finally support responded by noting the issue and closing the case with no solution or work around. I pay for Office 365 yearly and this is the support I receive???
Best email app (if you are in the microsoft ecosystem)
by Heck No!!! on 2019/01/23 16:39
Update 1: love the email app and sticking with it. As a suggestion, can we add different colors or themes to it? That would be a nice update. Ever since microsoft released its office apps for ios, i immediately dl and have been paying a monthly subscription. I used other email apps when attaching doc/ppt/exc files to them. Some gave me trouble and Gmail app just doesnt offer it. So i gave outlook app a try. And i am impressed. It is a very clean interface simple to use and allows you to sign into diff email accounts even if they are gmail yahoo etc. Can configure it the way you want and you can turn off focus group. Also comes with a calendar. If you are invested in the microsoft ecosystem then this email app is a must have for your ios device. Easy simple and you still enjoy the office environment on ios.
Ehmmm... horrible
by RObo2000 on 2019/07/15 11:18
Only reason I use this js b/c my employer forces me to. This email app is literaly the most horribly designed piece of software Ive ever used. Its completely illogical (like unable to see the text people wrote me while responding), to being absolutely impossible to switch between email (sub boxes) have to first go to other account, then again go back to side menu and select where I wanted to go in the first place. I have several Gmail accounts, I cannot give them a name, I have to deal with some stupid symbols all looking the same and randomly guess which is which. Calendar functions are - super - slow, can take up to 15 mins for new appointments to actually show in the calendar (irrespective of which account is used, it an app problem), scheduling meetings across different time zones is impossible .... just to name a few of the things that have worked in Apple Mail for over 10 years. So yes... absolutely unusable for power users / business users... esp if you are used to any Apple product that actually was designed with usability in mind....
In a time of so many working apps...
by Issitt on 2017/11/18 03:35
In an age in which there are so many apps that one can download to their phone, why would anyone choose to use this. Glitchy, constantly crashes. Very poorly organized. What I mean is that every time I update this app I have to go into the setting menu and turn off the featured email, feature. Because that feature is worthless. It makes it hard to get to my newest emails, or god forbid I want to find an old email. This app is slow to load, slow to maneuver, and just generally unpleasant to use. It seems to have trouble connecting to the outlook servers, so that often emails that I have deleted are still in my inbox when I sign back in, although the app does like to move them to the featured list. So the emails that I definitely don’t want I am sure to see every time I log in. Then if you are silly enough to try to edit your archive, or really any of your folders, don’t select more that two or three to move or erase at a time, because the app can’t handle you selecting more than that. It will crash and you will have to start all over. Just a bad app. I think that you would be better off with one of those free kinda crappy email apps. At least they don’t pretend to be useful or awesome.
Otherwise Excellent App can't Alphabetize Contacts...
by Portfolio Mgr on 2018/11/12 15:49
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
Some issues
by bb1769 on 2020/05/05 01:13
I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button.
WHY BOTHER WITH SUBSTANDARD PRODUCTS
by Emory727 on 2020/01/27 19:22
I’m an Apple user and enjoy all Things APPLE! Formerly, I was under the mistaken impression that MSN was for people that simply had not had the opportunity to use APPLE as of yet. Have slowly migrated to a Windows (several windows computers) computer, MSN applications, I defy anyone to show me a computer other than a Windows computer that has the capability to run a diagnostic test on any given issue, diagnose the issue at hand, apply the repair all without the users input. Basically the computer repairs it’s own software issue. That may seem like old news to many but it’s still Extremely Impressive to this power user. That’s only one example of a multitude of very forward means of planning and execution of the plan. It’s no longer a mystery to me as t why MSN is the firm everyone else wants to model themselves after.
Unstable
by ForceX on 2019/05/24 14:45
Constantly locks up when switching to “Other”. If you are lucky and have a version that works great. Never update to a newer version as you will be playing roulette and will most likely end up not able to access your email. A sign of problematic programming is frequent updates. This app has lots of updates, just about all of them say “bug fixes, optimizations and performance improvements” or the like. However the app only gets more unstable. Focus less on frequent updates and more on fewer quality updates. No Email app should have multiple updates per month. The only time an update should be issued is for notable new features or compatibility due to core OS changes. But release after release after release of “Bug fixes/improvements” and it’s still unstable to the point of being unusable is unacceptable from a company such as MS. Makes me wonder if the development of the app has been contract out. For best results stick with Apples built in mail app.
A gem marred by fundamental problems
by Chideniska on 2018/01/10 03:21
This app is superior to the built in iOS Calendar and Mail apps in almost every way. And yet I use it infrequently, only when I really need its capabilities. I’d love to use it exclusively. So why don’t I? Three big reasons. (1) it’s slow to start. When I open Mail, it’s always there. No load time. When I open Outlook, I can wait 1-3 seconds for the darn thing to load if it hasn’t been active recently. That’s a drag. (2) what’s worse, the messages are not auto downloaded. So I open the app, then wait for 5-10 seconds or pull down to refresh and wait 5 seconds to see new messages. What? Why?! (3) minor... but I’d like to have calendar and mail separately so I can look up my calendar while responding to an email. Microsoft, please, please solve at least issues 1 and 2 and I will happily carry the banner of Outlook for iOS. Until then you are just upsetting me but giving me such a fantastic app that I can’t use effectively due to these major flaws.
Mostly Great. Need some fine tuning.
by jsaintq on 2019/07/27 18:12
I’ve been using outlook as my preferred email application for personal email for as long as I can remember. Recently however, due to tighter security protocols, I am required to use outlook as my work email application. I previously kept them separate by using different applications. So far having the two together is not a big deal because I can separate the two streams by using the profile feature. Buuuut...it would be really great if there were a way to differentiate between multiple accounts as to which one specifically has new mail on the icon rather then being forced to see both. I would like a way to shut off the ability to see a badge for new work emails while retaining the personal email counter. Right now it is all or nothing. Seems like an easy implementation to give people the option!
Not Ready For Prime Time
by Fairmarketvalue on 2019/03/26 20:29
I downloaded and tried the latest version because I use Outlook on my PC and like it there. To my surprise, however, unless Exchange is being used, there is no syncing with an Outlook calendar on the PC. I am not using Exchange, so my workaround was to add my iCloud account and then have it sync with my PC running iCloud for Windows. No joy. Syncing of "all day" events was random and arbitrary at best. Nor does the app support syncing with the PC's Task list even if (I believe) the user is on Exchange. This is a major issue for me. Finally, the app does not play well with IMAP email accounts. First, it took a ton of time to set up the account because the "automatic" setup did not work. In the end I opted to set the account up manually, but it still took several tries. Once up and running, receiving emails seemed ok, but on average over 45 seconds would elapse before I heard the chime notifying me that my email had been successfully sent. Repeated re-adding and re-setting of the IMAP account did nothing to move the "sent" elapsed time any closer to the normal 5 seconds needed by the native IOS Mail app. In summary, if you play in both the Apple and Microsoft worlds, there are better alternatives out there. That said, the idea of Outlook on the iPhone is a worthwhile one. I I hope Microsoft will address Outlook's issues and shortcomings in the near future. Until then, though, I'll continue to use Mail and Calendar.
Horrible
by NathanLee831 on 2018/04/02 19:38
Left 3 stars so you could would be able to actually see my review. Horrible app, doesn’t crash but doesn’t do anything you need to do in a timely matter. Everything is scattered like it’s a beta app or something. Tried the new outlook on my computer as well and everything is just confusing now. No wonder I stayed with Gmail. Will be switching my accounts over and deleting all these Microsoft attached things. Lost a customer and I’ll be sure to tell my friends and family to stay away if they don’t want CONSTANT UPDATE REMINDERS AND CONSTANT BIRTHDAY REMINDERS THAT WONT SAVE SETTINGS!! I’ve tried turning off birthday notifications and EVERY DAY at 12 o clock noon sharp I get stupid reminder dings and emails about birthdays when I TURN THEM OFF EVERY DAY. Forced me to download this app just to do that and it still won’t work. Sad to say I’ll be switching this from my main business account to junk. Sorry Microsoft lost yourself a few customers.
Having Problems Now
by JessiC1990 on 2018/02/26 15:51
Overall, I loved this app for email much better than the iOS default app and even Gmail. It’s very intuitive with having calendar and email in one and the ability to add TV shows to your calendar and connect supported apps. I also really enjoy the custom swipe and being able to only get notifications from what gets filtered into my Focused Inbox. All that said, I have run into a problem. I send my hours to my employer through email and she isn’t getting the attachments at all even though I use Excel and it should work seamlessly! Sometimes she doesn’t even get my emails at all! I check my email sent folder and they are all there. I check my sent folder via my browser through Gmail and not all the emails are there and so I use that to forward the email to her and she finally gets it. Can someone please help me out? I want to use this app for my email, but if it isn’t going to work I might as well go back to Gmail or something else.
Cannot load messages fully, the search is very limited
by Me___ on 2018/01/17 16:29
It's the greatest and most convenient unified email and storage app out there. But it has a serious issue with accessing and loading the emails. I have connected some Gmail accounts. One major problem is that it doesn’t load the messages fully. At the bottom of the message there’s a “tap to retry” bottom, but clicking that multiple times doesn’t do anything. Another major problem is searching. Its searching capability is very limited to the most recent emails. And when clicking on search for more, it doesn’t do anything ; although I know it should come up with more results. Also since a while ago, when opening an email, or switching from focused to others, it freezes for a couple of seconds, although I'm connected to a super fast internet. It was a good app, but with these problems it left me no chance but to switch to another app or just load the email with browser.
Want an email app not a text app
by Phillmg on 2017/09/29 19:21
I use the Outlook app just for work email. Don’t like the layout of the reply section which defaults to “reply all” and looks like a text box. When I reply to an email, I need to decide up-front whether I need to reply to all, or just the sender, fwd, or add someone else in, etc. This is possible but requires too many steps. There should be a drop down with a selection of how you want to reply without having to reply to all initially and then have to change it later. Also, the text box look is unnecessary for a professional email app. I work in a professional office setting where emails are key to doing business. I need to be able to see the full email I’m replying too and don’t need some new “hip” feature of it looking like a text box. If some people want that, fine, then at least give layout options for those of us who want the usual MS Office Outlook functionality
Can’t log in and customer support is garbage
by kelly cant get help on 2018/05/27 16:38
Yesterday my email account kept having a pop up asking me to verify my password in my setting, so I went and put in my password. The next screen that popped up was one saying “someone has been trying to use your account please verify your account”. I do. Then it takes me back to the original log in page and I think I’m gonna get it but it happens all over AGAIN! Called customer support and was put on hold for about 40 minutes with the support tech getting back on the line about every 5 minutes asking me to continue to still hold. After about 35-40 minutes the representative gets on the line and gives me a phone number. Called the number and it would even connect. This is terrible customer service and I’ve been using this email for years and now have no way of getting in. Isn’t this Microsoft?! Not done Mom and pop company that you would EXPECT glitches from. What kind low level programmers do you have running that show over there?! FIRE THEM!
The calendar is basically useless
by LordCorwin on 2019/06/06 16:57
I'm really disappointed with the quality of the calendar part of the app. I don't understand why the desktop software, office 365 desktop version, office 365 mobile version, and iOS app calendars are completely different from one another. The iOS version is completely useless as a business calendar because I can't even add group calendars from my organization. How stupid is that? I'm deleting the app because it serves no purpose. I can view my emails just aa easily in a mobile web browser, and the calendar at least works moderately better. However, the desktop office 365 version is by far the best of the 3 viewable on mobile because it actually contains all of the information and functionality that the desktop software has. It's incredibly frustrating that I have to go to this level of manipulation of the web server just to perform basic tasks. This is extremely easy to do in other email apps like GMail, and those don't require a license. Hmmmm...
Good but attachments should be fixed and improved
by smraldina on 2019/04/29 11:08
I like the application, especially the Focused an Other email separation. However there very annoying bugs and issues that must be fixed: 1. When attaching a first photo being in the middle of typing an email, the attachment jumps to the beginning of your text. Very annoying ! You need to remove it and then re-attach to put it in the right place. The second and next attachments get attached in the right position where your cursor is. 2. When attaching multiple photos you always want to be navigated to the location of your previous file selection. But in reality you are thrown to the top of the default root of Pictures app every time you want to pick a photo. Very annoying!!! It is probably an iPhone File Selection defect, which needs major improvement.
Problems
by Marty89899 on 2020/01/14 02:34
Search works poorly. Emails I know are there don’t show up. Recent and most annoying, if you are reading an email, switch to another app and come back the email you opened had closed and you’ve gone back to inbox’s newest email. If you had searched for the earlier email you have to start searching all over again. Ugh! And, finally, an incredibly annoying and problematic problem: if I’m drafting an email and move to another screen or app and come back to edit or continue writing, and try to place the cursor where I want to write, the cursor jumps to the very bottom of the screen even if the email chain is 10 emails long. I can’t get the cursor back to where I need it. Sometimes if I close the email and reopen it, it may work but only sometimes. Unbelievably frustrating. I haven’t talked to our company IT team about it yet, but this is becoming very problematic. Must be fixed. All this on iOS 13.3
Not working
by kilopanda79 on 2017/11/26 17:23
I made the dumb decision to update the app, usually I never update because I know the update always doesn't help improve the app, just ruin the app with extra features and slows it down. But now I can't even use the app anymore at all whatsoever! I open the app and all I get is a blank white screen, nothing shows up, it's doesn't load anything except a white screen. It's been 2 days and I haven't been able to see what emails I have received at all without checking on my computer, updating was a complete mistake, i will update the app again when a new update shows up, hopefully it will fix whatever went wrong and then, never update again, because like I said before, updates never fix or improve and app, they just ruin in 0 STAR REVIEW
Almost caused me to lose my job
by Social Media Woman on 2018/08/28 04:26
I had a “twofer” horrible situation and the help team at Outlook responded but didn’t do anything to help my issue. I have two VERY important jobs; one is with the state within which I live where attorneys are constantly trying to get in touch (as I work with them) and the other is the medical field. I’m trying to change jobs there and long story short, I thought ALL of my email was sending....it was not. It has really made me look foolish for roughly six or so days. Unbeknown to me my “sent mail” was/is going straight to my draft folder. It’s still not sending. It doesn’t even bounce back so the user thinks their mail sent! The worst part is, I can’t prove to anyone I sent it because it’s just showing the time a draft was saved without a time stamp! I’ve done everything...reset my email, upgrade the app everything and nothing works. I WISH I had stuck to my gmail account for anything important. Do NOT get Outlook...they’ve grown too fast for their own good.
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4.0
1,400,658 total
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Current Version (4.38.0)
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Description
Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self. Here's what you'll love about Outlook for iOS: - Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else. - Swipe to quickly schedule, delete and archive messages. - Share your meeting availability with just a tap and easily find times to meet with others. - Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips. - View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone. - Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more. - Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email. -- Outlook for iOS works with microsoft exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. -- To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs. Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839 Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Customer Service
by Yimmieoh on 2020/05/30 02:28
Champ service and very friendly! If any of my friends have any problems with their ring.com. I would refer them about your wonderful services with friendly since I did call your services 2nd times. Wonderful services👍🏼👍🏼👍🏼
Color Codes Categories & Notes PLEASE
by PpppppFgfhhgdSs on 2020/05/30 02:17
Why are color coded categories and notes not available in the app. This is hindering my productivity when trying to work through emails from my phone. I live by my notes column and for the life of me can’t understand why your app can’t function more like the desktop version. Come on guys... we’ve been asking for this for 3 years now.
Glitchy
by baller050286 on 2020/05/30 01:39
Keyboard freaks out when typing emails sometimes. Every other word makes keyboard disappear and indents a new paragraph. Force close fixes it for a bit. Just started happening last 2 days.
I preferred using a fax machine
by rb0613 on 2020/05/29 18:45
Somehow the iphone app is even worse than Outlook 365 for desktop. No matter how many times I reinstall, reset my account, etc. the app never retrieves my emails, folders, or rules. Just straight up does not work.
Needs Fixing
by Meisha0319 on 2020/05/29 17:08
I am currently using a iPhone X Max and my outlook freezes on me, responds slowly nothing typing and surfing. I did not have this problem with my iPhone 7, I’m not sure what’s different but it’s definitely not functional.
Too glitchy
by jpperkins89 on 2020/05/29 15:12
It typically works ok for the first few minutes, then lags so bad or just completely shuts down several times until I give up. I won’t even get started on the calendar...
Good But Not Great
by Abe Rad on 2020/05/29 14:50
I have to use outlook to access my corporate account and I am glad that this is an option. This allows me to use the iPad for business email and the app is clean and works well. However, like all the other Microsoft apps I have, they lag behind on implementing the latest iPadOS features. Notably they have not yet added trackpad/mouse gestures. This becomes a glaring omission when whizzing around on the iPad then switching into Outlook and having to hunt and peck around to delete an email as swiping does nothing. Microsoft, please add this soon.
IDK
by ee123ese on 2020/05/29 14:47
IDK
Love this
by እረ ተይኝ አስካል ! on 2020/05/29 13:42
The outlook on my phone is awesome 👍. Convenient.
Great experience
by JCool7 on 2020/05/29 13:14
Only issue is I’m getting two notifications for each new email
Bugs
by vcrtuoploiutre on 2020/05/29 11:05
Their are lots of bugs created by the developers every time they do a update for iOS. Theirs a big list. The previous updates increased bugs. It’s still persistent. It’s the worst app their is and always will be
Judy
by Terri Hills on 2020/05/29 02:06
It’s Terri Hills, and I am going to need to start a new necklace for another newborn granddaughter who is just 1 month old. We would also like to to add 4 — 2 to each necklace. We are very happy to do this special gift for each girl. Best Regards, Terri Hills
Search function is an embarrassment.
by Stuart in CA on 2020/05/29 01:23
In 2020, the inability to search email reliably and to search and get to contacts is simply unacceptable. I use this app because our Company requires it and I’m lucky to have it, but there is much room for improvement Microsoft.
I search for search functions
by rick from New york on 2020/05/29 01:02
Outlook is not perfect but OK. The search function is horrible. Can never find any emails unless I go to my desktop. Not sure who created the search but whoever it is needs to search his or her soul and come up with a working model
All features
by Hatchimals101 on 2020/05/28 20:02
This app is amazing I am a student and all my emails work I highly recommend this app
Log in issues
by miles smiles on 2020/05/28 16:23
I use the outlook exchange server for work and I have recently on two occasions not been receiving emails. There seems to be an issue with the password data disappearing as you hit the log in button. I’ve deleted and reinstalled to no avail, but then randomly it starts working again. I cannot miss one let alone several days of emails. This is highly frustrating.
Bloated Software
by robertbarlock on 2020/05/28 09:31
Using outlook is fine, functionality is ok, only so much you can do with mature concept like mail. My contact complaint is simply this it’s too big an app for mobile devices. It lacks the simplest ability to compress the pst files once you delete items from your mail. I find my self after purging files having to delete and add this bloated app to tame my slimmed down mailbox. Compressing partitioned datasets is a concept that is at least 40 plus years old in computing. Wake up Redmond.
Every email goes to junk folder!
by poeticfrog on 2020/05/27 23:50
I have had my outlook account for years but in the last four months, all of my incoming emails are being sent to the junk folder. The app doesn’t notify you at all so I have missed two job interviews because of this. Time to move to Gmail.
Basically unusable
by psergiu on 2020/05/27 22:19
Horrible - compared to the default Apple mail & calendar apps. Will not update the system calendar so all smart watch or car integrations no longer work.
Empty Trash
by drawrud on 2020/05/27 20:13
Why is it so hard to press the trash button ? It’s seems I have to press it hard or twice.
Why do I have to repeat sign in to iCloud?
by W9W on 2020/05/27 18:09
Extremely annoying that I have to keep signing into iCloud to access my iCloud email account. It is a real pain because of two-factor authentication, which requires me to make an app-specific password. One time is fine, but every day I have to do this again. I hope that the developers read this, because until they fix it, I would recommend that iCloud email users not try to use Outlook. Works fine with Office365 email, but with iCloud, not so good.
Microsoft
by Ardee (RD) on 2020/05/27 17:36
I use Outlook because I use other Microsoft applications, plus I have a subscription. But before I retired we only used Outlook. I am very pleased with the ease of use even on my iPhone.
Free Outlook and disappearing messages
by AS_Butts on 2020/05/27 17:28
My free Outlook (Hotmail) was fine until yesterday. Now, over 95% of incoming messages have mysteriously disappeared. I have lost some important info. Sent messages were not impacted. Can someone please rectify this issue?
ANNOYING
by Holly587458369 on 2020/05/27 14:53
I’m constantly on my phone, taking calls, texts and checking emails since I mainly work from home. I’m not sure what kind of update they did but for the past several months the app has been extremely annoying - I’ll open an email, sometimes up to 10 times before it will show the email as read. Otherwise the annoying notification stays up.
Can't configure notifications
by tech turnstiles on 2020/05/27 13:51
Outlook is missing from the list of apps under Settings / Notifications. I can no longer configure sounds, badges and banners. iOS version 13.5. Outlook version 4.38.0.
Not bad. Not great either.
by ldsstaten on 2020/05/26 23:06
Personally, Microsoft has never been simple like Google. Comparing the two however is apples to oranges. So to be fair, Microsoft Outlook was a pretty good experience and it was what you’d expect an email productivity app to be. It works better than all the other versions, which is a wonderful improvement. So to see Microsoft finally go this direction of simplicity and convenience like every Google service in existence was definitely a great move. So obviously giving this app 1 and 2 stars were not right. Giving this app 4 and 5 stars however... I have some things to talk about that. First off, Microsoft 365 is probably one of the worst subscription-based products ever marketed. You can find every service Microsoft has to offer for free if you know where to look. It is not worth a subscription. For me, I am a college student, so I don’t need to worry about paying for a 365 account, thank goodness. Outlook has its disadvantages when it comes to customization. I’ve always took for granted Gmail’s interface until using Outlook. Don’t get me wrong, it’s better the past versions, but not as good as the many alternatives out there. So I recommend sticking with Gmail for aesthetics, productivity, convenience, and simplicity. Microsoft has more features debatably, and it shows in Outlook’s quality. The only reason I’d suggest this app is for students and business workers who’s organization gave them an account already. Other than that, it’s not as bad as other reviewers say. Microsoft has much room for improvement, as every other company has too.
O stars
by xxPriceless on 2020/05/26 22:46
You should change the name from Outlook to Spamlook. This is the ONLY email i have that i get 1000s of spam a day. 100s in my inbox. Worst email service ive ever seen. Deleting now!
Zero ability to manage Emails
by EatMyAnusApple on 2020/05/26 22:27
I have had this for years. The overall functionality is fine. But you have zero ability to manage emails. You cannot bulk delete from search results. You can select all and delete everything in your inbox. Yeah, who doesn’t want to do that (sarcastic smh) Furthermore, you cannot swipe to delete messages in search results? Huh? You can do this in your inbox too. Nope, I’m this case You have to open each of your 100 messages, one at a time, and click delete. If you are getting paid by the hour, you can spend your whole day doing this. Seriously, some engineer is taking mail client development advice from a 5 year-old and ignoring the thousands who have requested a better way to bulk delete. Do not use Outlook. You will be left frustrated, with 1000 emails you can’t delete.
Terrible with sending speeds
by Ramos... on 2020/05/26 22:18
Other recipient never receives the message I sent
Similar but not the same
by hellbentwarlord on 2020/05/26 16:04
I would like to see the same functionality in the phone app that you can get with he desktop version. Its a quick and easy app to use and great for everyday use, but the transition to and from the desktop app has become night and day.
Thank you outlook
by omar saaed on 2020/05/26 15:01
Excellent app
Useful but way too intrusive
by MohsinTS on 2020/05/26 11:33
I like the app itself, in terms of functionality. Super annoying though that it tends to try and become a default — doesn’t integrate with other apps like the native calendar, or allow you to only sync with a single calendar (e.g. Google — it’s the whole Google account or nothing).
Outlook for work on cell
by LosassoV on 2020/05/26 00:56
It’s great easy to install and always works for my emails thanks
Microsoft Outlook
by Pruitt73 on 2020/05/25 13:00
I really enjoy using it, the only thing that I see that I don’t like is that, it’s not in my notifications to be able to turn on to be able to get notified when I get an email. Why is that or what do I need to do to get it in my notifications?
Trash!!
by Swimsnoon on 2020/05/25 09:06
1. Move trash icon to the bottom. 2. Advance to next emails once the current email is moved/deleted! Why is it so hard to give these options!? The phones are huge, you expect people to reach the top to delete an email? Please fix these two concerns! I have been asking for these options from ages!!
Inferior to web page link
by peacehammer123 on 2020/05/25 01:46
Shockingly undependable. MOST emails never even received. Ended up just linking to webpage. A garbage app that Microsoft is now forcing me to use. Makes me log in to my web based online account everytime.
App Needs Work
by MajorTreble on 2020/05/24 03:34
The app takes too long to update emails. If your out and about and need to get an email quick, good luck. You'll be sitting and waiting for the emails to update.
App continues to have issues
by Houston Mac User on 2020/05/24 00:44
Updated to iOS 13.5 and the old phantom badge bug is back... Why can’t this problem be fixed after several iOS updates? Is Microsoft QC really this bad? In case I’m not being clear, the red app badge (bubble?) shows up with a number inside it on the outlook app icon... but, there’s no new mail!!! 🤬
Awesome App
by HILMAR Ministries on 2020/05/23 15:41
Awesome app is all I can say. Easy to navigate through and provides me with the necessary tool to handle both personal and business documentation
Cannot Verify Server Identity
by Lil*M on 2020/05/23 14:51
The message “Cannot Verify Server Identity “ pops up quite often while I use my phone, not only use the app. It’s pretty annoying🙄
Quite limited, compared to BB Hub+/Inbox and emails don’t load for a while
by Kievguy on 2020/05/23 13:48
You tap on a new email notification, app pops up and for a couple minutes you stare at 4 hours old emails. Takes a while to load new items. Also quite limited search function compared to Blackberry Hub/Inbox app on my Android.
Great mail and calendar application
by Y7bro on 2020/05/23 11:55
This is far Apple mail and maybe better than Gmail. The thing I can’t stand about Apple mail is after reading an email it opens the next one.
New version is improved
by LiveJazzLives on 2020/05/23 11:21
Update: the last update seems to have fixed the bug I mentioned below so I’m adding two stars. No issues with the app now, other than it’s noticeably slower to load than the native iOS mail app. The only other improvement I would like to see is ability to access public folders. —————- Since updating, I cannot reply to a message in a shared mailbox from my primary email address. An error comes up about not being able to create a draft. Disappointing. I hope they fix it. It worked perfectly before.
FIX APP
by Student Council Club on 2020/05/22 23:59
For some reason the app is not opening and saying that it’s not shared with me anymore so I can’t use it?? Noticed you guys did an update today so i’m guessing this came with it. Please fix this.
Email not opening
by Tonyovercomer on 2020/05/22 20:01
Since I updated to the latest version I can’t access my email what could be the problem? Somebody help
Their version broke it
by Mr Jgeo on 2020/05/22 18:53
My email does not update correctly anymore.
Notifications don’t go away
by Bstarsk on 2020/05/22 17:50
No matter how many times I open an email, it still shows that the message is unread. Been an issue since I’ve had the app.
Pls help
by charleschickenlicker on 2020/05/22 16:01
I’m trying to open the app and it was working perfectly but know it says to open from the app strode to open it but it not work Help
Fail. Fail. Fail.
by Dogratty on 2020/05/22 15:36
Outlook won’t open on my ipad. It starts going thru the motions, then goes away. It’s minimized, but I click on it, again it shows up full screen as if opening then zip zero shlt it minimizes and useless. It’s my work email account, but with this total fail, I can only use laptop or iPhone and they’re not optimal equip’t for most of my uses. I’ve tried restarting, reloading, it isa very effective fail. 100% NFG.
Mostly good
by Rick8224 on 2020/05/22 15:33
Easy and smooth transition from using Apple email app with the addition of some extra features. However I do have an issue with the number of new emails on the app icon constantly changing. The other is something that has seemed to be a con for some time now. Why are the new emails in a thread at the bottom?! We should have the options to arrange the thread how we wish like Apples app. I’m not sure whether I’ll stick with Outlook or go back to Apples app but figured was worth mentioning some of the issues I’ve noticed in just 3 days of use.
All important mails go to spam
by Malcolm Rochette on 2020/05/22 14:44
A lot of my important messages went automatically to spam, even messages from people I’m sending messages for weeks! Even important messages from Microsoft went to spam. I have never seen such a bad spam filter, there is no way to disable it either.
Excellent app.
by g.nour on 2020/05/22 14:37
With the latest update Outlook crashes as soon as it uodayes the folders. It stays open if it's offline.
need an update!!
by _megannoell on 2020/05/22 14:04
ever since the ios update, outlook won’t give me notifications. it’s not working the same. please update asap.
Why no recall?
by MJD USA on 2020/05/22 13:25
Come on fix it! We need to be able to recall messages.
Too slow to be useful
by DustyBuhnee on 2020/05/22 12:14
The app has such severe lags with scrolling, opening emails or appointments, navigation and even typing that it is completely unusable and ineffective. Conceptually it’s laid out well and is simple to use. It’s just faster to send information over on a dinosaur than to attempt to use this junk.
Why???
by cgraham5507 on 2020/05/22 04:00
Why is this app all of a sudden asking for my Facebook password???
Good Schmidt!
by Joe.docx on 2020/05/22 01:43
Pretty good resource especially if you have outlook. Has everything you need!
Too basic
by Tanarreitor on 2020/05/22 00:59
No mouse support, no templates, no distribution lists, moving emails into folders take forever, no rich signatures, no drag and drop, no vip, etc etc etc.
IOS log in issues. The app won’t open on my phone to sync with cpu for me to scan the QR code..
by Mickeybluebike on 2020/05/22 00:29
Not compatible with Iphone11, followed directions to a tee. Created new email and it won’t open. Keeps telling me, I can’t open in 365 office, which I don’t care to do anyways.
App update Fail
by Mountain1966 on 2020/05/21 19:58
The update caused complete failure of outlook. Outlook is continuously downloading the folders without results and this locks all outlook function. Please resolve.
Incredibly basic app
by twippiii on 2020/05/21 16:37
That Microsoft gets away with a high rating for such basic features is unbelievable. No sorting or adding of folders. No category management for meetings. The list goes on.
Email grouping
by Tariq alshareef on 2020/05/21 16:29
Grouping the email is bad feature
Disable badges for linked accounts
by Jweeba86 on 2020/05/21 14:16
I would like to be able to have the badge icon not count emails from specific added accounts. I have an old gmail address that I have to use to reply to certain google groups emails, but I the emails themselves are already auto-forwarded to my outlook address. I just want to be able to send messages from my gmail address without having to get any notifications/badges about that account.
I love it
by okpubg on 2020/05/21 13:49
I love it it is way better than the old email it is user friendly and appropriate for all ages.
Outlook is the best
by rap3L on 2020/05/21 12:18
This is the best email app. If you use Outlook on your PC the integration is perfect. Both the search option and ability to quickly find and use attachments is great.
I won’t get notifications!!
by SherSiu on 2020/05/21 11:55
There wasn’t any issues with the previous version. As soon as my phone updated the new version, I don’t get any emails in any device. Aside from that, everything remains the same.
Forces me to download Edge
by firiaq on 2020/05/21 10:40
It forces you to download Edge to open links.
Why won’t the app sync with my computer?
by james.luke. on 2020/05/21 02:54
I love having access to my work emails with the app, but I never reply using the app because it doesn’t sync with the inbox on my computer. Can someone please explain??
Gmail replies getting saved as drafts then disappearing
by Minimo3 on 2020/05/21 00:46
Oh great the Gmail drafts problem is back again with the latest update. I really need to disable automatic updates.
Wrong notification
by mib.hasawi on 2020/05/20 23:29
Some time it gives me that i have two new emails but wen i open the program it’s shows only one new email !
It used to be great before all the phishing attacks started
by Bangheart on 2020/05/20 23:01
Of late a phishing attack was found to be stealing confidential user data that was stored on the cloud. As per sources, this is the work of a new phishing campaign that dodges the Office 365 Multi-Factor Authentication (MFA) to acquire the target’s cloud-stored data and uses it as bait to extract a ransom in Bitcoin. Per reports, researchers discovered that the campaign influences the “OAuth2 framework and OpenID Connect (OIDC) protocol”. It employs a malicious “SharePoint” link to fool the targets into giving permission to “rogue” applications. MFAs are used as a plan B in cases where the users’ passwords have been discovered. This phishing attack is different because it tries to fool its targets into helping the mal-actors dodge the MFA by giving permissions. This campaign is not just about gaining ransoms via exploiting the stolen data it is that and the additional threat of having sensitive and personal information at large for others to exploit as well. Extortion and blackmail are among the first things that the data could be misused for. Sources mentioned that via obtaining basic emails and information from the target’s device, the attacker could easily design “hyper-realistic Reply-Chain phishing emails.” The phishing campaign employs a commonplace invite for a SharePoint file, which happens to be providing information regarding a “salary bonus”, which is good enough for perfunctory readers to get trapped, mention reports. The link when clicked on redirects the target to an authentic login page of Microsoft Office 365. But if looked on closely, the URL looks fishy and created without much attention to detail, thus say the security experts. Reportedly, access to Office 365 is acquired by getting a token from the Microsoft Identity Platform and then through Microsoft Graph authorizations. OIDC is used to check on the user granting the access if authentication comes through then the OAuth2 grants access for the application. During the process, the credentials aren’t revealed to the application. The URL contains “key parameters” that explain how targets could be tricked into granting permissions to rogue applications on their account. Key parameters signify the kind of access that is being demanded by the Microsoft Identity Platform. In the above-mentioned attack, the request included the ID token and authentication code, mentioned sources. If the target signs in on the SharePoint link that was delivered via the email they’ll be providing the above-mentioned permissions. If the target doesn’t do so, it will be the job of the domain administrators to handle any dubious activities. This phishing campaign is just an example of how these attack mechanisms have evolved over the years, to such an extent that they could now try to extort sensitive data out of people seemingly by tricking them into providing permissions without an inkling of an idea of what is actually up.
Terrible
by cacacascaccacavav on 2020/05/20 19:51
Hate this app
Lagging/Syncing Issues
by MissDestiny on 2020/05/20 14:16
Not sure why, but the app lags awfully slow when I’m replying to emails. Also, the syncing between the app and the desktop version could use an upgrade. I drafted an email and saved it from my desktop and when I sent it through my phone, it had a lot of errors that I had fixed on the desktop.
Got update - stopped working, app won’t open
by Larry Rizutto on 2020/05/20 12:26
Got update, stopped working, app won’t open
Generally Reliable, But....
by MaybeMilo on 2020/05/20 09:09
Outlook has been pretty reliable of late, but I do find it very annoying that when I select messages for permanent deletion from Trash they often reappear — sometimes more than once.
Syncing
by Sushi1_ on 2020/05/20 05:55
Love the app and outlook all together! Only thing about the app is that it doesn’t sync up well to the website. If I delete a lot of emails from the app and then log in on my computer those emails I deleted are still in my inbox. I use the app a lot so it be convenient. Otherwise love it!
A joke of an app
by C~Bones on 2020/05/20 02:46
You’d think bring Microsoft this would be a working app. I have an iPhone 11 Pro 2 months old and this is the only app that never works. Upon downloading it worked for 20 minutes. Working from home in COVID I can’t even use the app. No messages open. It closes out. It’s terrible. I just use safari
Notification issue
by katatatat on 2020/05/20 01:06
I have had several times where the app won’t send me notifications. This is very frustrating because my notifications with the app and on my phone are always on, but sometimes I miss important emails because I don’t receive the notification. This is the only problem I’ve run into, everything else works fine.
Works great
by Just say Moe on 2020/05/20 00:33
For work
Was a decent app
by Ddddkfktkgmdlsm on 2020/05/19 23:14
The app needed an update, afterwards app would freeze and move so slowly and prevent me from logging on through company email, uninstalled and reinstalled same problem, reduced to viewing work email via web.
Buggy
by elle2389 on 2020/05/19 22:02
Cuts off email content on a lot of promotional emails... everytime there’s an update something goes wrong. The interface is alright which is why I’ll give it this rating but you guys really need to fix the iOS bugs.
I need help from the Outlook team!!
by Josherz94 on 2020/05/19 19:31
I have a bug on my app that constantly tells me i have unread emails when I don’t. It is extremely annoying that I keep seeing the little notification numbers on the app. Every update I hope it’s fixed but it’s not! Fix it, please!
Terrible
by mtaylorusa on 2020/05/19 18:32
Contacts management is Impossible in this app. It is so unuseable that I’m considering switching back to gmail. Terrible.
Worst Mail App Ever
by KKiwi_2019 on 2020/05/19 17:25
This is my first time writing a one-star review. This is easily the worst mail app ever, and I cannot imagine that Microsoft made this happen. This app only displays mails up to 30 days. Even with search, load more conversations, and archive all combined, I was not able to even find my earlier mails. Not only I cannot access to mails sent to me 30days ago, I do not have access to the mails I sent 30days ago. I even spent time searching for how to enable display of older mails, and turns out this app does not have such function.
Unable to receive email after update
by kkkkkttttttttt on 2020/05/19 16:54
I’m unable to receive new email after the update. Although the app sometimes will show new email notification, when open the app, it does not show the new email.
logging into on Premise Exchange is not working
by Irishman06 on 2020/05/19 16:47
I am not able to log into on premise Exchange accounts through app. Please resolve as I have multiple users reporting the same issue and this not something I expect from Microsoft when we pay so much for your products.
Update broke on premise exchange connectivity
by Jussimple on 2020/05/19 16:06
Started getting reports across my user base, starting 5/17, that Apple and android outlook apps no longer sync to our on premise instance. Recent update has a major problem. Please fix ASAP.
The App is opening and running very slow
by Kazimian2013 on 2020/05/19 14:36
I recently updated my outlook app, when I am opening it, it opens very slow, it takes about longer than before for the app to launch.
This is why I don’t update apps
by Textumbleweed on 2020/05/19 14:34
I occasionally update my apps bc every week it’s just about tweaking this or that. It doesn’t usually improve or change my productivity. I’ve been using my phone more than normal for work so decided to update Sat 5/16 huge mistake. When I contacted support they said get the latest version which was released on 5/18. Like others have said my company email is completely FUBARed on my phone. Please get this fixed ASAP
Good app, but one feature drives me crazy!
by GottaJet on 2020/05/19 14:34
I find the app very straightforward and can’t beat the compatibility with the other office apps I use for work. Sometimes clicking on a PowerPoint or word doc opens the app, but doesn’t actually open the doc. After a few more tries I usually get it to work, but don’t quite know the problem there. The feature that drives me crazy is that, when reading a really long email inside the app, you eventually get to a button that says “Read More...” Once you click that button, the app opens your email in a separate window, BUT BUT BUT returns you to the very top of that very long email. An small annoyance but when it occurs multiple times throughout the day, it can really grate...
Looks nice but sooooo slowww
by Thabiz92 on 2020/05/19 14:20
Constantly freezes and moves very slow when typing. I have multiple emails apps and they all work smoother than this outlook app.
Ugggg
by give me my starbucks NOW on 2020/05/19 13:17
It’s not even letting me in! And I really need it to load like NOW!
One issue
by psyclopps on 2020/05/19 12:17
Been a long time user and love the app but needs a fix for “reach ability” on iOS. When swiping down Outlook does not recognize the downward swipe and always chooses a different menu such as calendar.
Can’t log into Exchange On-Premise After Latest Update
by 7peaks on 2020/05/19 03:01
The most recent update has messed up connectivity with on-premise Exchange servers. IPhones and iPads stopped getting new email. After deleting the app, reinstalling it and attempting to re-add the account to the app, the login credentials were being rejected. You need a bug fix.
Terrible Updated
by Clayfam4 on 2020/05/19 02:07
Please fix the app! I’m not receiving any new mail
The very least
by JąckSparrow on 2020/05/18 21:04
It’s the minimum of what I would expect
Cant log in
by D-.-a-.-n-.-i on 2020/05/18 20:41
As of late me along with many of my coworkers aren’t able to log into through the app.
Hola
by javier ramireze on 2020/05/18 19:15
Tuve que descargarme ella App porque me metía en Google y me salía la cuanta de mi hermano, entonces la cambiaba por la mía y otra vez la misma cosa salía la de mi hermano ahhh espero que no me pase en la App está adiós saludos desde Costa Rica 🇨🇷
Tasks Request
by Can't cast on 2020/05/18 18:34
I love the Outlook app and have been looking for an IOS app that consolidates everything into one app. The big thing missing for me is Tasks. I use Google for tasks, contacts, calendars and email and would love to see Google tasks added to this app. It is the only thing missing. The calendar and contact information from Google work great in the Outlook app and I can easily manage them, but my Google tasks are not available which forces me to yet use another app for this feature. I know this can be included because I’m using a 3rd party app call Tiny Calendar to manage my Google calendar and tasks. I also use the Google URL. It would really be nice to have everything in one location and hope that you will consider including Google tasks in future updates.
Great app, but isolated from iOS
by JPdarling9 on 2018/10/02 02:42
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
User friendliness and efficiency needs improvement
by ritzoni on 2019/10/13 09:30
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
Extremely basic, can’t organize mail
by ggianop on 2020/03/03 05:24
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
Last update puts badge on menu and settings icon?
by Jquinan on 2018/01/19 17:53
Rating is generous for encouragement... more like 3.5 stars. Reasonably functional. No crashes problems. Lacks a lot of the functionality of other, more mature, Exchange email clients. My wish list would be for a collapsible email folder structure. Also for a contacts screen/window for viewing and scrolling through Exchange contacts, isolated from iPad contacts, so I can keep my work and my personal contact separated. Note that I use the iPad email and contacts apps for personal stuff. Annoyingly, after last update I see a badge (little gray dot) in the upper left on the nav (menu) icon. When I click the nav icon to open the left side nav panel, I see the same little gray dot on the settings gear at the bottom. Like bread crumbs. When I click this to open the settings panel, I now see there is an Add Account “1 new”. I click this (why do I need an add account reminder) then immediately dismiss it, close out of settings and go back to mail. The little gray badge is now gone. But when I later open Outlook, there it is again. Marketing people need to stay out of this.
The only thing worse than this app is their customer service
by Coppercosmo on 2019/01/04 21:42
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
God Forbid You Have to Rest Your Password
by Thanatos XIII on 2019/08/07 04:54
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time.
Poor Features Compared To Others
by S_C_U_B_A_Steve on 2019/01/11 16:15
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.
The App is Ok
by Bethdoodle on 2019/08/01 16:21
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
Terrible for GSuite Accounts
by kw.squid on 2019/01/14 04:08
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
I hate outlook
by bbaacc123184 on 2019/02/07 17:31
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
FIX CALENDAR REMINDERS
by Brosef87 on 2018/12/11 22:29
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
So good in some areas and 1990 in others.
by NebraskaJer on 2017/12/11 23:55
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
Not possible to access iCloud files
by WheezyG on 2017/11/20 18:01
My employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!
Apple Watch App is a Fail
by projekZER0 on 2018/12/14 17:15
The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
Looks Nice but☹️
by vishwarupa on 2019/11/02 13:54
This app seems clunky and obsolete lacking fluidity, user interface and basic functionality preventing user from easily executing simple, everyday tasks. Cannot SELECT ALL and DELETE emails in Trash Bin—the mobile app only selects 7 emails at a time; the Trash Icon is not easily seen at top of screen but rather I had to scroll through 90 emails to locate the Trash Icon at the bottom of the list of emails—highlighting 7 email maximum, scrolling a long list to get to the icon at the bottom of lengthy list of emails is not practical and requires an inordinate amount of time and steps to expedite a simple function. The REPLY field appears at the bottom of an email rather than easily, conveniently above an incoming email. The only readily available function choices appear to be Focus & Filter—user has to log online to use the few Settings options. The Search magnifying glass does not appear to be readily/easily available. The ONLY reason I use the app is I am unable to email a Word file unless from within the app. Simple, basic tasks are not straightforward some inaccessible on iOS Xs Max and iPad Pro.
Buggy when used with Google Gsuite accounts
by Wayt on 2020/02/07 19:00
Outlook works very well with my Exchange and Office 365 accounts. They claim to support Gmail, and the basics do work but when used with Google’s Gsuite email accounts, the app still has serious bugs. Very frequently, for example, when I reply to a message on my Gsuite account, Outlook shows “mail sent” (and does send the reply) but then marks the reply as a draft. So my inbox is littered with threads that are falsely marked as having unsent drafts. Even more frustrating, every so often Outlook won’t let me complete a reply to a message. I start typing, but after 5-10 seconds, the app suddenly closes the text input window, obliterating what I’ve written. It does not save a draft, so I can’t pick up again from where I left off. I now have several of theses messages in my inbox that Outlook refuses to let me reply to. There is nothing unusual at all about those plain-text messages. Outlook support suggested resetting the account and restarting the app. I did, and neither of the bugs above went away. My advice if you use Gsuite mail accounts—find a different mail app.
Makes you LESS Productive
by @smaedli on 2019/04/07 21:04
The application workflow logic is a tragic mess, which has made Outlook an utter pain to use on a daily basis. Need to look at one email message? Good luck. Threading adds a ridiculous number of taps to view anything. Need to print or PDF one message in a thread? Nope. In fact, one can’t even successfully print a whole thread (and yes, some people in business have a need to print something sometimes). Calendaring is pretty awful and keeps getting worse. Mobile IU design or a logic to settings? Nope. Not exactly sure what paradigm is being used, but it certainly isn’t a model for people who run and gun communicate. Outlook does not reliably update, it freaks out if there’s the slightest network issue, and fails to smoothly integrate with anything. In short, if you don’t have to use Outlook, avoid this app. Like all Microsoft 365 products over the last few years, it has deteriorated into an unfathomable mess. Unfortunately, many of us (myself included) have to use it and lose hours of time each month because of its poor design tied to the wretched quagmire of the O365 cloud ecosystem.
Terrible, just as bad as yahoo web
by LynleyGirl on 2017/12/12 23:18
Thought I’d get a better email client. Think again. (1) you will not be able to connect the Apple default contacts app., in fact, there’s nothing much you can connect to in this app. It loses email. Deleting them right out for various actions you take. There is no waiting period if u accidentally delete a mail- it’s gone. (2) don’t save anything to draft folder. It will save & alter it right where u are, then put a copy of the header - that is unalterable - in the draft folder. You will not b able to change who the email is primarily addressed to, which will b you!! So insane. (3) I just pulled up the “give feedback “ form in the app, & somebody else’s review was in it. I know they weren’t using it as example- b/c it was entitled “Outlook Dogfood”. Wish I’d seen that b4 I lost 2 important email today. Advised them this was a privacy issue- but... (4) if u get this app, suddenly, u will drown in user-tailored spam. I got maybe 5 a day b4 switching, now like 60-70. Not a coincidence. (5) don’t expect to b able to attach anything easily - nothing u want to attach anyw. There are no options for file programs to download... the list goes on and on.
Thank you...
by Laurence72 on 2019/09/07 12:57
This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon.
Better than Apple's native mail app
by Flexjordan on 2018/10/10 00:06
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
Miserable and Virtually Unusable Mobile App.
by Dawgduo on 2019/10/31 10:30
As a field based associate, I use my mobile email about 90% of the time. That said, my company recently switched from the extremely user-friendly, logically laid out Blackberry Work app. to the complex, convoluted and extremely cumbersome Outlook Mobile App. Once you reply to an email in the Outlook App., you can no longer see the sender’s original email they sent you, you can only see your reply unless you go into the email again and scroll down and click on “Load Message,” in which case you can see the sender’s original note, but have limited ability to forward or include attachments a second time. When I click on web links, it launches me into Microsoft Edge App. and very few of our intranet sites work (they all worked perfectly in the Blackberry Work browser). If I want to see my “forwarded” or “replied to” email, you should just be able to go into “Sent” items and see that, if you so choose, but in this app., you can only easily see your most recent forward or reply. HELP MICROSOFT!!! Please fix this to work like a normal email system. Why did you try to reinvent the wheel here?!!
Adequate
by Katy Burke on 2018/11/02 00:54
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
Group Access in newest version
by ProfCalculus on 2018/04/28 14:50
Our university uses Office365 for email and provides us access to the suite of products it includes. Because this the web portal is how most students access their email, I decided to use a O365 group to organize my student workers with a dynamic group calendar. I'm using the O365 calendar vs a Google Calendar or any other 3rd party calendar because that would require an additional account for students. I was happy to hear that group access was going to soon be found in the outlook app, because the MS Groups app is atrocious. Well here it is, and we still have ZERO support for shared or group calendars in the app, all we get is email support, which we had for the most part anyways, because I would get group emails sent to my regular account. It seems like the only additional functionality we have gained is the ability to send a NEW group message from the app. This is VERY DISAPPOINTING. O365 actually makes it MORE DIFFICULT to manage my group. Don't get me started on the discrepancies between groups and teams, that's a rant for another day.
Great app, but ...
by ebassily on 2020/05/07 05:10
When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.
I weep for everyone who has to use his on iOS.
by felicidades79 on 2019/09/01 20:30
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
Email account issues
by DurdeeBurger on 2018/02/21 13:22
I used outlook for iPhone for about past 6 months or so and generally liked it a lot more than stock mail app. Has a nice look, calendar view built in, lots of nice extras. This week my yahoo account kept asking me to sign in. Every time I sign back in it tries forever then asks me to try again with modern or legacy sign in. Doesn’t matter what you choose cuz nothing works at this point until you force close and restart. I also can’t get to my mail without addressing this as it won’t let me so I was forced to remove yahoo. I thought whatever that’s my junk mail anyway perhaps yahoo having an issue. Now it’s doing it with my gmail account. I re-signed in for it last night and now this morning it asks me again when checking my mail and even though I sign in correctly for both accounts (I get emails telling me so in other accounts about sign ins on Microsoft app), outlook keeps asking me re-sign in or remove account. Well now I’m down 2 email accounts so deleted this app and back to old reliable stock mail app.
Love it
by Chase McNugget on 2020/03/30 16:20
This app is way better than Gmail, I feel like this one is more simple to use, this app looks better and is more pleasing! I love the app on my Apple Watch. I really like the Focused part of outlook, I am just wondering how to make curtain senders go to Focused mailbox. You can add other email accounts beside outlook like Gmail and Yahoo and others. I like how if I put my phone in dark mode it does that with that app. There is a feature where Cortona can read your emails which I personally do not use a lot but is a great feature for accessibility and just hearing Emails while walking with my AirPods or other headphones. I was also wondering how you can make certain senders of mail go to trash like I have a eBay account and I get constant emails which I do t like but I want to keep my eBay account. Overall I would recommend this app way more than Gmail! Good job Microsoft!
Almost Perfect
by LSU Theta Chi on 2019/11/02 01:36
Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
Well it used to be great
by -Glen- on 2019/09/03 21:44
After an update a bit over a month ago this app has become nearly useless. It all started with images not automatically loading in some messages which was completely random. I found if I expanded the To/From field by tapping it the images would load. Also exiting the message and opening the message caused the images to load. Support had me try resetting my account multiple times from within the Outlook app, updating to two new versions, uninstalling and reinstalling, disconnecting and reconnecting my account and nothing worked. I now constantly receive updating notifications on the bottom of the app that seemingly hang. Opening email hangs more often than not without even loading text. I’ve had no problems with the iOS default mail app, Outlook online, and the Office 365 PC Outlook application. Very disappointing since it previously worked so well. Finally support responded by noting the issue and closing the case with no solution or work around. I pay for Office 365 yearly and this is the support I receive???
Best email app (if you are in the microsoft ecosystem)
by Heck No!!! on 2019/01/23 16:39
Update 1: love the email app and sticking with it. As a suggestion, can we add different colors or themes to it? That would be a nice update. Ever since microsoft released its office apps for ios, i immediately dl and have been paying a monthly subscription. I used other email apps when attaching doc/ppt/exc files to them. Some gave me trouble and Gmail app just doesnt offer it. So i gave outlook app a try. And i am impressed. It is a very clean interface simple to use and allows you to sign into diff email accounts even if they are gmail yahoo etc. Can configure it the way you want and you can turn off focus group. Also comes with a calendar. If you are invested in the microsoft ecosystem then this email app is a must have for your ios device. Easy simple and you still enjoy the office environment on ios.
Ehmmm... horrible
by RObo2000 on 2019/07/15 11:18
Only reason I use this js b/c my employer forces me to. This email app is literaly the most horribly designed piece of software Ive ever used. Its completely illogical (like unable to see the text people wrote me while responding), to being absolutely impossible to switch between email (sub boxes) have to first go to other account, then again go back to side menu and select where I wanted to go in the first place. I have several Gmail accounts, I cannot give them a name, I have to deal with some stupid symbols all looking the same and randomly guess which is which. Calendar functions are - super - slow, can take up to 15 mins for new appointments to actually show in the calendar (irrespective of which account is used, it an app problem), scheduling meetings across different time zones is impossible .... just to name a few of the things that have worked in Apple Mail for over 10 years. So yes... absolutely unusable for power users / business users... esp if you are used to any Apple product that actually was designed with usability in mind....
In a time of so many working apps...
by Issitt on 2017/11/18 03:35
In an age in which there are so many apps that one can download to their phone, why would anyone choose to use this. Glitchy, constantly crashes. Very poorly organized. What I mean is that every time I update this app I have to go into the setting menu and turn off the featured email, feature. Because that feature is worthless. It makes it hard to get to my newest emails, or god forbid I want to find an old email. This app is slow to load, slow to maneuver, and just generally unpleasant to use. It seems to have trouble connecting to the outlook servers, so that often emails that I have deleted are still in my inbox when I sign back in, although the app does like to move them to the featured list. So the emails that I definitely don’t want I am sure to see every time I log in. Then if you are silly enough to try to edit your archive, or really any of your folders, don’t select more that two or three to move or erase at a time, because the app can’t handle you selecting more than that. It will crash and you will have to start all over. Just a bad app. I think that you would be better off with one of those free kinda crappy email apps. At least they don’t pretend to be useful or awesome.
Otherwise Excellent App can't Alphabetize Contacts...
by Portfolio Mgr on 2018/11/12 15:49
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
Some issues
by bb1769 on 2020/05/05 01:13
I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button.
WHY BOTHER WITH SUBSTANDARD PRODUCTS
by Emory727 on 2020/01/27 19:22
I’m an Apple user and enjoy all Things APPLE! Formerly, I was under the mistaken impression that MSN was for people that simply had not had the opportunity to use APPLE as of yet. Have slowly migrated to a Windows (several windows computers) computer, MSN applications, I defy anyone to show me a computer other than a Windows computer that has the capability to run a diagnostic test on any given issue, diagnose the issue at hand, apply the repair all without the users input. Basically the computer repairs it’s own software issue. That may seem like old news to many but it’s still Extremely Impressive to this power user. That’s only one example of a multitude of very forward means of planning and execution of the plan. It’s no longer a mystery to me as t why MSN is the firm everyone else wants to model themselves after.
Unstable
by ForceX on 2019/05/24 14:45
Constantly locks up when switching to “Other”. If you are lucky and have a version that works great. Never update to a newer version as you will be playing roulette and will most likely end up not able to access your email. A sign of problematic programming is frequent updates. This app has lots of updates, just about all of them say “bug fixes, optimizations and performance improvements” or the like. However the app only gets more unstable. Focus less on frequent updates and more on fewer quality updates. No Email app should have multiple updates per month. The only time an update should be issued is for notable new features or compatibility due to core OS changes. But release after release after release of “Bug fixes/improvements” and it’s still unstable to the point of being unusable is unacceptable from a company such as MS. Makes me wonder if the development of the app has been contract out. For best results stick with Apples built in mail app.
A gem marred by fundamental problems
by Chideniska on 2018/01/10 03:21
This app is superior to the built in iOS Calendar and Mail apps in almost every way. And yet I use it infrequently, only when I really need its capabilities. I’d love to use it exclusively. So why don’t I? Three big reasons. (1) it’s slow to start. When I open Mail, it’s always there. No load time. When I open Outlook, I can wait 1-3 seconds for the darn thing to load if it hasn’t been active recently. That’s a drag. (2) what’s worse, the messages are not auto downloaded. So I open the app, then wait for 5-10 seconds or pull down to refresh and wait 5 seconds to see new messages. What? Why?! (3) minor... but I’d like to have calendar and mail separately so I can look up my calendar while responding to an email. Microsoft, please, please solve at least issues 1 and 2 and I will happily carry the banner of Outlook for iOS. Until then you are just upsetting me but giving me such a fantastic app that I can’t use effectively due to these major flaws.
Mostly Great. Need some fine tuning.
by jsaintq on 2019/07/27 18:12
I’ve been using outlook as my preferred email application for personal email for as long as I can remember. Recently however, due to tighter security protocols, I am required to use outlook as my work email application. I previously kept them separate by using different applications. So far having the two together is not a big deal because I can separate the two streams by using the profile feature. Buuuut...it would be really great if there were a way to differentiate between multiple accounts as to which one specifically has new mail on the icon rather then being forced to see both. I would like a way to shut off the ability to see a badge for new work emails while retaining the personal email counter. Right now it is all or nothing. Seems like an easy implementation to give people the option!
Not Ready For Prime Time
by Fairmarketvalue on 2019/03/26 20:29
I downloaded and tried the latest version because I use Outlook on my PC and like it there. To my surprise, however, unless Exchange is being used, there is no syncing with an Outlook calendar on the PC. I am not using Exchange, so my workaround was to add my iCloud account and then have it sync with my PC running iCloud for Windows. No joy. Syncing of "all day" events was random and arbitrary at best. Nor does the app support syncing with the PC's Task list even if (I believe) the user is on Exchange. This is a major issue for me. Finally, the app does not play well with IMAP email accounts. First, it took a ton of time to set up the account because the "automatic" setup did not work. In the end I opted to set the account up manually, but it still took several tries. Once up and running, receiving emails seemed ok, but on average over 45 seconds would elapse before I heard the chime notifying me that my email had been successfully sent. Repeated re-adding and re-setting of the IMAP account did nothing to move the "sent" elapsed time any closer to the normal 5 seconds needed by the native IOS Mail app. In summary, if you play in both the Apple and Microsoft worlds, there are better alternatives out there. That said, the idea of Outlook on the iPhone is a worthwhile one. I I hope Microsoft will address Outlook's issues and shortcomings in the near future. Until then, though, I'll continue to use Mail and Calendar.
Horrible
by NathanLee831 on 2018/04/02 19:38
Left 3 stars so you could would be able to actually see my review. Horrible app, doesn’t crash but doesn’t do anything you need to do in a timely matter. Everything is scattered like it’s a beta app or something. Tried the new outlook on my computer as well and everything is just confusing now. No wonder I stayed with Gmail. Will be switching my accounts over and deleting all these Microsoft attached things. Lost a customer and I’ll be sure to tell my friends and family to stay away if they don’t want CONSTANT UPDATE REMINDERS AND CONSTANT BIRTHDAY REMINDERS THAT WONT SAVE SETTINGS!! I’ve tried turning off birthday notifications and EVERY DAY at 12 o clock noon sharp I get stupid reminder dings and emails about birthdays when I TURN THEM OFF EVERY DAY. Forced me to download this app just to do that and it still won’t work. Sad to say I’ll be switching this from my main business account to junk. Sorry Microsoft lost yourself a few customers.
Having Problems Now
by JessiC1990 on 2018/02/26 15:51
Overall, I loved this app for email much better than the iOS default app and even Gmail. It’s very intuitive with having calendar and email in one and the ability to add TV shows to your calendar and connect supported apps. I also really enjoy the custom swipe and being able to only get notifications from what gets filtered into my Focused Inbox. All that said, I have run into a problem. I send my hours to my employer through email and she isn’t getting the attachments at all even though I use Excel and it should work seamlessly! Sometimes she doesn’t even get my emails at all! I check my email sent folder and they are all there. I check my sent folder via my browser through Gmail and not all the emails are there and so I use that to forward the email to her and she finally gets it. Can someone please help me out? I want to use this app for my email, but if it isn’t going to work I might as well go back to Gmail or something else.
Cannot load messages fully, the search is very limited
by Me___ on 2018/01/17 16:29
It's the greatest and most convenient unified email and storage app out there. But it has a serious issue with accessing and loading the emails. I have connected some Gmail accounts. One major problem is that it doesn’t load the messages fully. At the bottom of the message there’s a “tap to retry” bottom, but clicking that multiple times doesn’t do anything. Another major problem is searching. Its searching capability is very limited to the most recent emails. And when clicking on search for more, it doesn’t do anything ; although I know it should come up with more results. Also since a while ago, when opening an email, or switching from focused to others, it freezes for a couple of seconds, although I'm connected to a super fast internet. It was a good app, but with these problems it left me no chance but to switch to another app or just load the email with browser.
Want an email app not a text app
by Phillmg on 2017/09/29 19:21
I use the Outlook app just for work email. Don’t like the layout of the reply section which defaults to “reply all” and looks like a text box. When I reply to an email, I need to decide up-front whether I need to reply to all, or just the sender, fwd, or add someone else in, etc. This is possible but requires too many steps. There should be a drop down with a selection of how you want to reply without having to reply to all initially and then have to change it later. Also, the text box look is unnecessary for a professional email app. I work in a professional office setting where emails are key to doing business. I need to be able to see the full email I’m replying too and don’t need some new “hip” feature of it looking like a text box. If some people want that, fine, then at least give layout options for those of us who want the usual MS Office Outlook functionality
Can’t log in and customer support is garbage
by kelly cant get help on 2018/05/27 16:38
Yesterday my email account kept having a pop up asking me to verify my password in my setting, so I went and put in my password. The next screen that popped up was one saying “someone has been trying to use your account please verify your account”. I do. Then it takes me back to the original log in page and I think I’m gonna get it but it happens all over AGAIN! Called customer support and was put on hold for about 40 minutes with the support tech getting back on the line about every 5 minutes asking me to continue to still hold. After about 35-40 minutes the representative gets on the line and gives me a phone number. Called the number and it would even connect. This is terrible customer service and I’ve been using this email for years and now have no way of getting in. Isn’t this Microsoft?! Not done Mom and pop company that you would EXPECT glitches from. What kind low level programmers do you have running that show over there?! FIRE THEM!
The calendar is basically useless
by LordCorwin on 2019/06/06 16:57
I'm really disappointed with the quality of the calendar part of the app. I don't understand why the desktop software, office 365 desktop version, office 365 mobile version, and iOS app calendars are completely different from one another. The iOS version is completely useless as a business calendar because I can't even add group calendars from my organization. How stupid is that? I'm deleting the app because it serves no purpose. I can view my emails just aa easily in a mobile web browser, and the calendar at least works moderately better. However, the desktop office 365 version is by far the best of the 3 viewable on mobile because it actually contains all of the information and functionality that the desktop software has. It's incredibly frustrating that I have to go to this level of manipulation of the web server just to perform basic tasks. This is extremely easy to do in other email apps like GMail, and those don't require a license. Hmmmm...
Good but attachments should be fixed and improved
by smraldina on 2019/04/29 11:08
I like the application, especially the Focused an Other email separation. However there very annoying bugs and issues that must be fixed: 1. When attaching a first photo being in the middle of typing an email, the attachment jumps to the beginning of your text. Very annoying ! You need to remove it and then re-attach to put it in the right place. The second and next attachments get attached in the right position where your cursor is. 2. When attaching multiple photos you always want to be navigated to the location of your previous file selection. But in reality you are thrown to the top of the default root of Pictures app every time you want to pick a photo. Very annoying!!! It is probably an iPhone File Selection defect, which needs major improvement.
Problems
by Marty89899 on 2020/01/14 02:34
Search works poorly. Emails I know are there don’t show up. Recent and most annoying, if you are reading an email, switch to another app and come back the email you opened had closed and you’ve gone back to inbox’s newest email. If you had searched for the earlier email you have to start searching all over again. Ugh! And, finally, an incredibly annoying and problematic problem: if I’m drafting an email and move to another screen or app and come back to edit or continue writing, and try to place the cursor where I want to write, the cursor jumps to the very bottom of the screen even if the email chain is 10 emails long. I can’t get the cursor back to where I need it. Sometimes if I close the email and reopen it, it may work but only sometimes. Unbelievably frustrating. I haven’t talked to our company IT team about it yet, but this is becoming very problematic. Must be fixed. All this on iOS 13.3
Not working
by kilopanda79 on 2017/11/26 17:23
I made the dumb decision to update the app, usually I never update because I know the update always doesn't help improve the app, just ruin the app with extra features and slows it down. But now I can't even use the app anymore at all whatsoever! I open the app and all I get is a blank white screen, nothing shows up, it's doesn't load anything except a white screen. It's been 2 days and I haven't been able to see what emails I have received at all without checking on my computer, updating was a complete mistake, i will update the app again when a new update shows up, hopefully it will fix whatever went wrong and then, never update again, because like I said before, updates never fix or improve and app, they just ruin in 0 STAR REVIEW
Almost caused me to lose my job
by Social Media Woman on 2018/08/28 04:26
I had a “twofer” horrible situation and the help team at Outlook responded but didn’t do anything to help my issue. I have two VERY important jobs; one is with the state within which I live where attorneys are constantly trying to get in touch (as I work with them) and the other is the medical field. I’m trying to change jobs there and long story short, I thought ALL of my email was sending....it was not. It has really made me look foolish for roughly six or so days. Unbeknown to me my “sent mail” was/is going straight to my draft folder. It’s still not sending. It doesn’t even bounce back so the user thinks their mail sent! The worst part is, I can’t prove to anyone I sent it because it’s just showing the time a draft was saved without a time stamp! I’ve done everything...reset my email, upgrade the app everything and nothing works. I WISH I had stuck to my gmail account for anything important. Do NOT get Outlook...they’ve grown too fast for their own good.
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