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Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self. Here's what you'll love about Outlook for iOS: - Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else. - Swipe to quickly schedule, delete and archive messages. - Share your meeting availability with just a tap and easily find times to meet with others. - Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips. - View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone. - Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more. - Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email. -- Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. -- To make an in-app purchase of an Office 365 Home or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With an Office 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs. Office 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839 Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Really small format.
by VariaxSteve on 2019/05/19 20:51
Emails I get from Microsoft themselves(like a receipt from a purchase) is so tiny in the app that it's unreadable
The app is ok
by Ahah1113 on 2019/05/19 17:56
The app itself is ok for regular email but any emails I get with smime attachments (which are a lot) l can’t open on my iPhone. It’s become pretty aggravating and I’m considering switching back to a android because of the inconvenience. If there is an easy fix to this problem I’d love a solution.
Wonderful
by GeekChic813 on 2019/05/19 17:54
Outstanding for on the go and for when you may not have time to access your computer. I can access my files and edit them everywhere. Increased productivity, yes indeed!
Crash junk
by  on 2019/05/19 17:33
Haven’t been able to get an email for over a month. It simply doesn’t post any new emails. Then it started crashing every time I open it. I uninstalled it and now it won’t let me log in and customer support costs $500!?!? Gotta make money somehow I guess. Create a problem, sell the solution $$$$$!
No updates on emails
by 398128895j on 2019/05/19 17:05
I don’t know if other people have the same experience as mine. I have to run quickly remove and download the app because sometimes the emails is going through. Which makes my work more complicated sometimes. Can this problem be fixed ?
Good
by d,rag on 2019/05/19 16:53
Good
Works great!
by Datguyatdabackadaclass on 2019/05/19 15:18
Very good app It has worked very well for my school work; however, it would be nice to be able to pin things like you can in a computer
Please add dark theme on it
by SignedH on 2019/05/19 04:20
App works well for me, but at nights it’s impossible to me read the emails because of the white background. Please add dark theme!!
New emails won’t show
by Capt f on 2019/05/19 03:23
I’ve enjoyed outlook for many many years, especially when it was on the website when I originally got it. Unfortunately after several years of having the app on IOS suddenly my app won’t show my new emails. He says I have 70 new emails but once I’m in my inbox, nothings new. I would like to resolve this problem but I am truly disappointed with the options available for me currently.
Outlook freezing
by Caroline_gp2 on 2019/05/19 03:08
The app is freezing when I open it. Can you all fix it ASAP! Thanks!
Watch Complication Fast but Doesn’t Update
by GHT001 on 2019/05/19 01:46
Removing a star due to frustration. A calendar complication that doesn’t update? WTFF? Update after v3.22.0: The new Apple Watch complications are great, and the app is indeed lightning-fast on the watch now. A pleasure to use. Unfortunately, the complication showing the next event does not update on its own. Sometimes you can force it to update by switching watch faces, but even that often takes several tries. Tapping on the complication quickly brings up an accurate list of calendar events, so the app is definitely synced, but the complication displays outdated information. Frustrating. Original review: Really solid for most things, but doesn’t seem to update in the background. If I read an email or delete an appointment on my laptop, it won’t be reflected on my phone or watch until I open the app on my phone. Also, the complication hasn’t been updated for the new Apple Watch 4 infograph faces, which is a real bummer, as Outlook is my primary complication.
Could easily be better
by Druckenator on 2019/05/19 01:23
Go ahead- try forwarding a meeting notice, I dare ya. Try writing an email and take a look at your calendar at the same time. This will be many steps...
Used to be good
by Saraot on 2019/05/18 22:37
Most recently this app has been crashing on opening it. Unable to check any email calendar etc.
Gmail not playing well. Used to work, doesn’t anymore.
by TerezkaNem on 2019/05/18 21:39
Help!
Keeps Crashing
by Stageplay on 2019/05/18 17:18
I use Outlook on my iPad Pro 10.5”. Or should I say I TRY to use it. I can't use it now because it has started crashing all the time. Oh well. It freezes up within seconds after I open the app. It is useless. Unfortunately, I cannot give it ZERO stars.
Used to love this app
by spajnky on 2019/05/18 15:14
I really like how this app synchronizes with my desktop. But the search feature leaves much to be desired. Also, once junk or spam hits my inbox and I send it to spam or my deleted folder, I want it to never hit my mobile inbox again. It is easy to control these types of emails with the desktop version. Should be a way to do the same thing with the mobile version.
No longer receive notifications unless you manually open app.
by arnoned5656566 on 2019/05/18 12:38
No longer receive notifications unless you manually open app. This causes me to sometimes miss important information.
👎👎👎 Very slow!!!!
by tam3935 on 2019/05/18 11:56
Lately this has not been working correctly. Sometimes I don’t get my email. It’s updated too.
Pretty but SLOW
by Kid-A1 on 2019/05/18 11:53
The title sums it up.
Again What happened??? Many updates same problems
by slcordell on 2019/05/18 04:01
This was an awesome app get emails in an instant! After updates it’s still so so slow now I use my computer to log in because it’s faster whereas I used to go to my app first because it was faster to get emails, was all instant. It’s become slower than my work iPhone 5s alerts! Really??? I don’t have more time to wait anymore for an email. Used to go to the alert hit it and then the email was there instantly; I now close because I don’t have the time to keep waiting. Now it just hangs up and spins and shows up at some point and I get a wheel of doom! Please fix or go back to the way it was. I know it can be great, it was great a month or 2 ago, I was recommending it to all my co workers and now I’m a jerk. please help! Thanks
SLOW
by PeNa_v3 on 2019/05/18 03:44
Switching back to Mail. Yes, that works faster then Outlook.
Bad
by Drkooom on 2019/05/18 01:35
There is a problem in the application when the arrival of the email and open it becomes smaller until it disappears and I can not read the problem I encountered in more than one device, especially the iPhone !! When the email is received and opened, the e-mail is clear and then starts to become smaller until it disappears. The problem has persisted for more than 6 months, even after the new update still exists.
Disappointed with latest update!
by hdarrell on 2019/05/18 00:56
Why is it that you can no longer use the Apple iCloud IOS calendar as the default calendar in Outlook for IOS? This is an IOS app after all and this is a game changer as I will no longer use the Outlook for IOS app.
Fix your Reply From system!
by Rebeccables on 2019/05/17 19:15
The app is fine, but I have a huge issue. I have one main email with several aliases under it. Even though the aliases are through MICROSOFTS OWN ALIAS SYSTEM, for some reason only on this app, if I hit the ‘Reply’ field it will *ALWAYS* try to reply using whatever email I have listed in the “default” section, regardless of whether or not that email address has ANY BUSINESS IN THAT EMAIL THREAD. It doesn’t seem to matter which email alias the message is sent to, it will always reply with the default one and it’s driving me nuts! This isn’t how it should work! If I get an email sent to Email A I want to reply with Email A! It works properly on your web version of Outlook, so fix it here! Fix it now! It’s been messed up too long! If I wanted to reply from only one email I wouldn’t have made a bunch of aliases, dammit.
OMG, it’s my favorite email app!
by Emptyhands on 2019/05/17 19:11
I am a staunch Apple user who barely breaks away from Apple’s offerings, however the Outlook app is an exception! The app allows me to easily manage my email, similar to the native iPhone mail, but with a lot more style and finesse. The calendar section is amazing! It allows me to see the calendars of my whole team, without having to click a bunch of buttons. I love this app!!!
Good for the most part
by Hhfxdhlh on 2019/05/17 15:06
Been having trouble getting pdf files to download for viewing on the mobile app. Pretty inconvenient on that part.
Freezing
by ashsimp1 on 2019/05/17 10:37
I don’t know what they do to these updates but it has made it so I can’t even check my email on my phone any longer because it is so glitchy/freezes.
Worthless
by rck523 on 2019/05/17 09:52
Composed message, no send button.
Great App to use but not happy until we can use shared mailboxes
by K.P Rao on 2019/05/17 09:24
Outlook APP is great App to use with office 365, Calendar view is a game changer but still disappointed with Microsoft as we are waiting for past 4 years for Shared Mailboxes in Outlook. I believe there are lot of users who would love this feature.
Crashes after moving any message
by DocKJR on 2019/05/17 04:03
Whatever is the current problem, I have to re-open the app after deleting or moving ANY message...this problem seems to be resolved, but now, many of my emails are “skipping “ and cannot be read...back to iOS Mail...
Please fix
by toweie4549 on 2019/05/17 02:47
Since new update app crashes after being launched.
Vidalvenegas22
by 12345612 cancer on 2019/05/17 02:30
P
Crashes daily.
by Nicabricawesome1234 on 2019/05/17 00:31
App crashes daily. No updates. Microsoft disaster.
Hard to set up.
by Puzzlexes on 2019/05/16 23:51
Certainly not as easy to set up on your phone as it is with google mail. Problem is Outlook has to connect to another server to access your mail and that process with email PW IMAP/server settings- I couldn’t get my app to work at all. Ended up deleting the app fm my phone.
Poor update
by m75wicker..... on 2019/05/16 23:26
Having major issues with Inbox and Sent emails. This morning my inbox froze up and then showed I had no emails in my inbox. Oh, I wish for the day for that to be accurate, but not today! Sent emails not sending all of the time. Also takes forever to archive.
Delaying Work
by Delayed Work on 2019/05/16 13:53
There are many times when Sent Mail is not send and goes to outgoing mail and then converted to Draft. These causes ongoing some in checking the sent box to make sure important emails are sent from the app. Uploading new mail by sliding down takes much longer to upload mail then before.
Not getting emails from some friends
by Scopegirl on 2019/05/16 13:18
I’m getting a lot of junk in my main folder and not getting mail from my friends. What is up with that?
I just want notifications for sub folders.
by spoons896 on 2019/05/16 12:44
I filter most of my mail in to sub folders using rules. I would really like to get notifications for when an email comes in to one of those folders. I waste too much time expanding out the side menu taping on my initial then having to do that again so i can see all my sub folders and then clicking on the important ones so they will update and i can check for new mail.
Where are my sent items
by Wazer Lover on 2019/05/16 12:10
Where are sent emails?
New update has messed up
by lahudzj on 2019/05/16 07:43
Cannot access all of my inboxes. Even after selecting all inboxes or a single inbox,the app will only show email from a single arbitrary inbox. Frustrating because it shows the banners with new email but I cannot read them.
All my emails in my folder have to update
by mario49ers on 2019/05/16 04:12
When I go into my folders they have to load every time I go in them. When I go back into that folder it says either updating or load conversation. This has been going on for 2 weeks. I resety account and the same thing happens all over again. This is irritating. Please help and fix this issue.
Problem with update
by Specialism on 2019/05/16 01:10
When sending or replying to emails now they stay in the outgoing folder since the update and haven’t had this issue ever since using the app. Is there something going on???
Application has too many bugs
by rusqtsi on 2019/05/16 01:07
Doesn’t work for IOS users. For the past month it will not connect to the servers. Same error. “No internet connection” when you are clearly connected to the internet.
Calendar not available with imap account
by libertySandy on 2019/05/15 23:56
I have outlook on my pc but cannot get it to work on my iPhone because my mail is through an IMAP provider. That renders the efficiency pretty useless. Here is what I was told: “Upon checking, it seems the email provider for your account is IMAP. Unfortunately, due to a limitation on IMAP's end, we are unable to provide support for contacts and calendars for IMAP accounts, so there will be no calendars and contacts. This is not due to a limitation of the Outlook app but due to a limitation on IMAP's end.”
Bad
by Polaaaaasloth on 2019/05/15 23:44
I only use this app for my work email, but the search function is horrendous. It takes minutes for any search result to come up and even then what I’m looking for rarely pops up
Calendar lacking...
by Fulsome ton on 2019/05/15 23:12
Good app for professional email but the calendar portion is seriously lacking. It doesn’t have the basic capability of showing a month view with appts like many other calendar apps. That is near close to a fatal flaw
Cannot print out any attachments files.
by Kat4678 on 2019/05/15 22:52
Since the most recent update I am now not able to print out any of the attachment files in my emails. Worked fine for me before.
Signature
by dennis2236 on 2019/05/15 21:41
HTML ability for signature is badly needed. I’m really surprised that this is lacking from Microsoft. Would recommend using gmail app until this gets fixed.
??
by jamielovesvodka on 2019/05/15 20:16
Category colors are supposed to be available in the app, according to FAQ, but they’re not. And WHY are there silly icons?
Calendar
by fgytrfguh huh hh on 2019/05/15 17:50
Calendar functions not up to standard. Neeed Webex options added. Thanks.
Update problems
by jkepl on 2019/05/15 17:20
After the most recent update all folders are now showing as empty, can’t access email.
Crashes
by Ranger1230 on 2019/05/15 16:31
After 10-15 second of being open the app crashes. It didn't used to do this so it was a change in a recent update. Hopefully it gets fixed soon because right now it is un-useable.
Constant Freezes and Crashes
by Sr764290 on 2019/05/15 16:25
I have an iPad, iPad Pro and IPhone 7, all with Outlook App. On all three the app freezes and crashes every time. Really, every time and almost always multiple times. I just spent 10-12 minutes opening and closing the app on the iPad Pro and iPhone because I needed a phone number in an email. I probably opened and closed the app on both devices 50 times each because of freezes and crashes. Based on the reviews I am an exception but it happens the same way on three different devices. Going to have to find a usable app.
Good
by Taiwan=independent country on 2019/05/15 16:24
Convenient
Would be 5 stars if search function worked
by living in latvia on 2019/05/15 13:39
Could be a great app. Obviously it’s also essential as part of the overall 365 package for small businesses. However, this app is pretty useless as a stand alone full function app because the search function does not work. Therefore, if I have to search for an email, I use my native iPhone app. This problem has been around for a couple of months. I have had two different types of iPhones and reinstalled the app multiple times and still does not work. At the same time, the search function on the native iPhone app works like a charm. Only reason I keep using the outlook app is for the calendar function which better integrates with 365. Can’t believe developers can’t fix this.
Badge count doesn’t half the time
by vcrtuoploiutre on 2019/05/15 11:07
The badge count doesn’t work normally half the time. The updates don’t seem to improve the app issue at all. Deleting the app and reinstalling the app doesn’t change anything.
Can’t even open it
by Alex in 85207 on 2019/05/15 03:59
Just updated to the most recent version of Outlook and now it won’t open. Using iOS 12.3 Very disappointing!
Problem after update
by Mizrobi68 on 2019/05/15 02:21
Love the app, but after the update, the email count notification is way off. It tells you there’s 24 emails, when really you only have 2. Then when you view your emails and get out the app, the count doesn’t clear. You have to go back into the app a couple of times for the notification to go away.
Great but could be better
by KnittingEmily on 2019/05/15 00:43
One of the best email clients for sure. I love the unified (focused) inbox but I manage 7 emails - two of them are shared work accounts. I need a way to easily determine which account the email was sent to. I have different answers/replies if it’s sent to me vs a shared account. The lack of knowing which account it went to has led to a couple of rather embarrassing emails. I would also like to be able to mute certain accounts for times/days of the week. Ie do not notify me of shared account emails on weekends.
Categories
by .....nicky on 2019/05/15 00:14
When will categories be available in the app?
Signature Problems
by MildAtom on 2019/05/14 21:29
I would love to have the same signature i have on my desktop but this app does not allow me to have it. Images come up as “logo” or “image”. For that reason i give it 2 stars.
Love it
by Don Detta on 2019/05/14 20:46
So organized and works very well!
Hate the new interface
by tinydancercat on 2019/05/14 19:56
Love the app but too colorful and unprofessional
Can't reply from watch
by jpcdeux on 2019/05/14 19:35
When you tap reply on a notification of finally shows the email in your inbox but there's no reply option from the watch
Horrible response rate
by lilred18 on 2019/05/14 19:05
I hate this update, when switching between email accounts or to mail folders, really switching on anything... the response is so delayed. I have to hit it several times before it responds. My iPhone is the X and has all updates. None of my other apps respond like this update is now. So frustrating I’m going to remove it and just use safari for email if this isn’t fixed soon. Please fix the response rate! I have iPhone 10! Outlook should work better with this new phone and updates.
The calendar doesn’t work
by jkblake on 2019/05/14 18:53
I used to use this app all the time and worked great but I deleted it a few months ago. Just got it back because I need the calendar from my computer to my phone and they aren’t syncing?? Anyone else have this problem?
Great App for the most part
by Serialtoon on 2019/05/14 17:59
There is a weird bug where you will get email notifications and pop ups on lock screen but they don’t appear in the inbox until after a couple of seconds or you manually refresh by pulling down. It’s been an issue for as long as I can remember and it’s starting to get a bit annoying.
Down to one star and moving backwards
by J180 on 2019/05/14 17:51
A couple of updates ago I started seeing an error that Outlook for Apple Watch is disabled by admin (I’m the admin and there no such setting). Would not allow for long press to see boxes or filter. Also could no longer reply, forward, or schedule from Apple Watch. Today was notified by Microsoft that this is all by design?! Back to native iOS apps as Outlook has regressed in features and functionality.
Improved, but ....
by drjwr on 2019/05/14 15:48
IMPROVED: The long-promised and long-awaited monthly view has been a great improvement and nudged me into actively using this app again. Good job, MS. (Oh, and I realize again that the biggest problem with this app is not an MS problem in the slightest: Apple fences off the app from full iCloud Integration — simple things such as mail and calendar — unless you invoke Apple’s ill-running, constipated, two-factor authentication across the entire Apple system.) BUT ... MAIL: Mail continues to be worse than the simple, elegant native iOS app. The July 2017 update degraded the purchased Acompli build to a laborious, clunky mail experience with a sliding shelf that hides needed views and adds steps: e.g., it takes 12 steps with a nauseating, flashing shelf to go from the Inbox, check two sub-folders, and return to the Inbox; or, 8 steps to survey the number of emails in four accounts. The app needs an opening screen that gives a full, intuitive, and quick-to-grasp overview. Toward that goal, how about (1) badging each mail account icon with the number of emails, rather than a mere dot; and, (2) making the default view for an account an overview rather than the Inbox so that folders are not buried beneath several steps of sliding shelf? Finally, with that same 2017 update, the different Gmail accounts were suddenly labeled only with the Google “G,” making them indistinguishable from each other. When customer howling awakened the slumbering Microsoft, what we got was mail identified by non-customizable, ugly colored circles with initials. (Don’t be fooled by the attractive picture of “Add all your accounts” under “Preview.) AESTHETICS: Speaking of ugly, the app needs a toggle-off switch for the unprofessional, inaccurate icons, as Google calendar offers for its likewise juvenile artwork. Who wants, for example, a molar icon to appear on their professional calendar for “dental surgery”; a graduation cap with tassel appearing for an “eye exam” appointment — Are you kidding me?; or, a “telephone” to appear when you’re “On-Call” at the hospital? SUMMARY: (1) Good calendar, internal search engine and integration with Office software. (2) Serious problems remain from the 7/17 mail redesign. (3) A professional app needs to be more sleek and elegant, and less clever and cutesy (e.g., sliding shelf; goofy icons). (4) The widget is attractive but only shows the current day, so is not much help; and, (5) the series 4 Watch app is slower and less helpful than the native apps.
Attachments
by Jake,2009 on 2019/05/14 15:27
They have a bug and you can open emails with attachments, they having fixed this for over a month it’s ridicules !!
The Day Google Got Me
by GesGordon on 2019/05/14 14:39
Your going to Love It!! I have so much to add to this later. Thanks, Mr. E. Blue
No html signatures??
by Jim Kitt on 2019/05/14 13:08
The app is well done but it doesn’t allow html signatures so no links. Also, I wish you could set up profile photos for each account so you could differentiate them. Mine all have a J... not very helpful since most email accounts start with my name. Bummer because I was blown away I actually liked it more than other email clients including gmail which I’ve used for ages.
Clunky and slow
by nicknameforapplereviews on 2019/05/14 12:40
I used to have Mail and Calendar synced for work use. Worked perfectly. But this app is clunky and slow. It has less functionality (no drag of appointments right from calendar view for example. It pauses instead of updating in the background. It stops the screen responding while it thinks. It is horrible. Why they switched to this when it’s no more secure than my iPhone with fingerprint is totally beyond my comprehension. The least productive productivity tool I have seen since the 1990s.
Love it!!
by khvos on 2019/05/14 12:37
Can stay in touch even when I am away from the office!
App continues to crash
by rr8744 on 2019/05/14 12:14
Ever since the update the first of May 2019, the app continues to crash and or freeze on nearly login. If I’m lucky enough to be able to log in and select an email to read, the UI still locks up making it nearly impossible to send a reply. Please please make things go back to pre-May!
5/19 update terrible
by hk94 on 2019/05/14 11:16
Screen stays “updating” for a long time. Out of sync with my desktop client. Messages just hang out in my outbox for a random period of time. Slow slow slow. It wasn’t broke, but now it is :( Will gladly adjust my rating if Microsoft releases a stable fix in the next couple of days. This tool is too critical to put up with these performance issues until next release.
Outlook
by Agatha Gaet on 2019/05/14 11:10
I love my outlook account for email. I really like that I have my main inbox and my focus box and my Clutter box. I am disappointed that my clutter box is gone however, I would love if you can bring it back. It was the best option because it would capture all of my department store email so it was Clutter but not really junk. The outlook app does a great job separating the junk, clutter, focused and inbox. I really miss my clutter box please bring it back.
Every Day Update
by عمار القائد on 2019/05/14 10:37
Why this application all times update ?!?
opening attachments...good luck
by lesski on 2019/05/14 07:34
Ever since upgrades I cannot open attachments.I do have to say the tech support service is quickly responsive to issues you may have however unfortunately all their fixes which ends with delete ap and start over still does not fix this issue. Do not use this ap until MS figures out how to effectively create a working email ap.
Love it!
by troy of houston on 2019/05/14 03:59
Love it! Love it! Love it! Love it! Love it! Have to pair with Edge!
Keeps on iphone 7 please 256 gb ios 12.3
by Isaac Schwartz on 2019/05/14 03:58
Keeps on iphone 7 please 256 gb ios 12.3
New update (05/2019), outlook app does not work
by Emt052019 on 2019/05/14 03:15
Right after I updated the app, it stopped working. Completely white screen and does not load anything at all! So disappointed as it is the only app in my phone that is simply not running.
good,but too slowly when open it
by Clyde'sanger on 2019/05/14 02:53
It’s good.The only one reason I don’t like it is that open it too slowly on my iPhone 7.
Apologies...
by EGG-pek on 2019/05/14 02:25
My previous review of one start was not only harsh but it was also terribly misinformed... this has been and is the best and most useful app; thank you to those who put in the time and effort to make it so...
Siri, show me my shared mailboxes.
by _ŒÂ◊ on 2019/05/14 01:10
Didn't work.
I want to love it
by Glyph41 on 2019/05/13 22:41
Based on the backbone of Acompli mail and Sunrise calendar Outlook has all the makings of the perfect app. I’ve downloaded it multiple times and each time I end up going back to standard apple mail and calendar. There are two main things that so consistently bug me that I can’t use Outlook. One is the general speed and responsiveness. The stock iOS apps have a consistent smoothness that Outlook doesn’t. A few seconds of waiting doesn’t seem like much but the annoyance adds up each time I need to glance at the newest email or check what’s next on the calendar. The second is the poor integration with iCloud. I realize a lot of this is due to poor iCloud integration with anything, but the inability to do things like edit or delete recurring events and poor syncing make outlook unusable for me. Outlook, I wish I could love you but you’re being deleted once again.
Terrible
by Edev on 2019/05/13 22:28
Bad ui and constantly fails to update my office 365 account. Tries to force focused inbox on Gmail which doesn't have focused inbox so loads of messages are flagged as other. Still not as bad as the default apple mail app. Bring the windows 10 mail app to ios. It's so much better than every other mail client.
Poor group thread
by T56789 on 2019/05/13 20:59
Outlook 364 for PCs is great software. Microsoft needs to update the iOS version. The group string where the email is at the bottom is very annoying and non- productive.
Economic Developer
by SWO Dawg on 2019/05/13 20:32
I really like the mobile flexibility of the app
HORRIBLE
by lberk91 on 2019/05/13 19:52
It actually blows my mind how horrible this app is. It takes 5 minutes to open up one message and when you reply to a chain everything is mixed up.
Good
by judur on 2019/05/13 17:04
Outlook good. A couple functions that are strange.
Calendar notification
by Jehangir Shaik on 2019/05/13 16:21
It would have been nice to have calendar notifications only feature. so I can choose between mail or calendar when it come to iPhone notifications. Hope this improvement helps in upcoming release.
Needs improvements
by No instruments to buy on 2019/05/13 16:04
Allow me to use my own sounds for notifications please. Also it is very hard in agenda view to determine one day from the next. Need to be able to see more than today’s events on Apple Watch series 4. Lastly on Apple Watch series 4 I can read messages with links to graphics using the mail app but not using outlook.
Rating
by Hassan H Alqahtani on 2019/05/13 14:24
What an amazing app
Constantly going backwards
by romeplows on 2019/05/13 14:05
As most of these reviews state, it was fine. Then, functionality completely lost and hanging uploads,... now, the Other folder is just an archive and everything ruled to go in there just goes into focused folder since the last update. FIX IT!
the
by Cluehunt on 2019/05/13 13:43
rss sttto stat was
What you do to my appt???
by Zery! on 2019/05/13 12:52
Since the last update i can’t open it it’s awful it just flinches back and forth a dark image and a white, please fix it.
Good, but could be better
by AndreSKeresz on 2019/05/13 11:48
Better than Apple’s Mail App (though not that hard). Good: - Mail visualization - mail scheduling - synchronized folders with outlook - clean interface - calendar built-in Could be better: - rich text formatting (there is none) - being able to categorize meetings by color (like gmail can and outlook desktop) - boomerang features (schedule to return if no answer) - smarter focused inbox (very simple, doesn’t help 90% of the time) - better email thread view (being able to collapse and expand)
Good app
by Abdulaziz1983 on 2019/05/13 10:25
I’m using this app since long time but i now I experienced I can't open docs attachments please fix it
Great app, but isolated from iOS
by JPdarling9 on 2018/10/02 02:42
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
Updates have ruined Outlook for Apple Watch
by MWE44 on 2019/04/11 02:10
The most recent updates have taken Outlook from the best (as in fastest and most efficient) email app for Apple Watch to quite possibly the worst. The app is incredibly slow, it sometimes takes hours for emails to update. Further, prior to the recent updates the app used to have text at the bottom of the main menu telling you either when your inbox was last updated/refreshed or that it was currently updating, allowing you to know for sure whether the emails you were viewing were in fact up to the moment. After the updates, there is no text informing you of last update, which is particularly bad when combined with how slow the app now is—at any moment that you’re looking at emails on the watch, it is virtually impossible to know if what you are seeing is up to date, or if there are ten more emails in queue that you’re not yet seeing because of the slowness of the app. Another change for the worse: you used to be able to tap notifications of new emails and they would take you straight to that email in the outlook app. Now, you tap a notification and it takes you to the main menu of outlook, where you encounter the same issues of slowness and not knowing when the emails were last updated. In sum, your latest series of updates have taken Outlook from being the absolute best email app for Apple Watch to now being considerably worse than Apple Mail, which itself isn’t very good. Why mess with a good thing?
Excellent.
by Mongoos150 on 2018/10/10 16:17
I can’t believe i’m writing this about a Microsoft app, for the iPhone no less, but this is the best iOS email client i’ve ever used. I’ve used almost all of them, including Gmail extensively. The BEST thing about this app? Focused Inbox. Outlook quickly learns who is important and who isn’t, and delivers notifications only for the “focused inbox” (unless you have it configured otherwise). Gmail has a version of this but its not as simple and clear-cut as Focused Inbox on outlook. I’d never realized how much time I’d spent paying attention to email notifications that didn’t require attention (receipts, work emails from other departments) - and how Outlook has streamlined my focus by reducing the number of notifications I receive. Outlook for iOS is streamlined to handle multiple accounts super well, including custom notifications per account, calendar account integration (for event creation when email content includes a date or time). The notifications themselves are even better than Mail / Gmail on iOS, allowing me to archive, reply or mark as read from the banner pull-down, without ever needing to enter the app. Even the sounds are better. I’m a believer. Gold standard.
So good in some areas and 1990 in others.
by NebraskaJer on 2017/12/11 23:55
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
Last update puts badge on menu and settings icon?
by Jquinan on 2018/01/19 17:53
Rating is generous for encouragement... more like 3.5 stars. Reasonably functional. No crashes problems. Lacks a lot of the functionality of other, more mature, Exchange email clients. My wish list would be for a collapsible email folder structure. Also for a contacts screen/window for viewing and scrolling through Exchange contacts, isolated from iPad contacts, so I can keep my work and my personal contact separated. Note that I use the iPad email and contacts apps for personal stuff. Annoyingly, after last update I see a badge (little gray dot) in the upper left on the nav (menu) icon. When I click the nav icon to open the left side nav panel, I see the same little gray dot on the settings gear at the bottom. Like bread crumbs. When I click this to open the settings panel, I now see there is an Add Account “1 new”. I click this (why do I need an add account reminder) then immediately dismiss it, close out of settings and go back to mail. The little gray badge is now gone. But when I later open Outlook, there it is again. Marketing people need to stay out of this.
The only thing worse than this app is their customer service
by Coppercosmo on 2019/01/04 21:42
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
Poor Features Compared To Others
by S_C_U_B_A_Steve on 2019/01/11 16:15
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.
Terrible for GSuite Accounts
by kw.squid on 2019/01/14 04:08
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
FIX CALENDAR REMINDERS
by Brosef87 on 2018/12/11 22:29
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
I hate outlook
by bbaacc123184 on 2019/02/07 17:31
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
Better than Apple's native mail app
by Flexjordan on 2018/10/10 00:06
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
Not possible to access iCloud files
by WheezyG on 2017/11/20 18:01
My employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!
Apple Watch App is a Fail
by projekZER0 on 2018/12/14 17:15
The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
Makes you LESS Productive
by @smaedli on 2019/04/07 21:04
The application workflow logic is a tragic mess, which has made Outlook an utter pain to use on a daily basis. Need to look at one email message? Good luck. Threading adds a ridiculous number of taps to view anything. Need to print or PDF one message in a thread? Nope. In fact, one can’t even successfully print a whole thread (and yes, some people in business have a need to print something sometimes). Calendaring is pretty awful and keeps getting worse. Mobile IU design or a logic to settings? Nope. Not exactly sure what paradigm is being used, but it certainly isn’t a model for people who run and gun communicate. Outlook does not reliably update, it freaks out if there’s the slightest network issue, and fails to smoothly integrate with anything. In short, if you don’t have to use Outlook, avoid this app. Like all Microsoft 365 products over the last few years, it has deteriorated into an unfathomable mess. Unfortunately, many of us (myself included) have to use it and lose hours of time each month because of its poor design tied to the wretched quagmire of the O365 cloud ecosystem.
Terrible, just as bad as yahoo web
by LynleyGirl on 2017/12/12 23:18
Thought I’d get a better email client. Think again. (1) you will not be able to connect the Apple default contacts app., in fact, there’s nothing much you can connect to in this app. It loses email. Deleting them right out for various actions you take. There is no waiting period if u accidentally delete a mail- it’s gone. (2) don’t save anything to draft folder. It will save & alter it right where u are, then put a copy of the header - that is unalterable - in the draft folder. You will not b able to change who the email is primarily addressed to, which will b you!! So insane. (3) I just pulled up the “give feedback “ form in the app, & somebody else’s review was in it. I know they weren’t using it as example- b/c it was entitled “Outlook Dogfood”. Wish I’d seen that b4 I lost 2 important email today. Advised them this was a privacy issue- but... (4) if u get this app, suddenly, u will drown in user-tailored spam. I got maybe 5 a day b4 switching, now like 60-70. Not a coincidence. (5) don’t expect to b able to attach anything easily - nothing u want to attach anyw. There are no options for file programs to download... the list goes on and on.
Best email app (if you are in the microsoft ecosystem)
by Heck No!!! on 2019/01/23 16:39
Update 1: love the email app and sticking with it. As a suggestion, can we add different colors or themes to it? That would be a nice update. Ever since microsoft released its office apps for ios, i immediately dl and have been paying a monthly subscription. I used other email apps when attaching doc/ppt/exc files to them. Some gave me trouble and Gmail app just doesnt offer it. So i gave outlook app a try. And i am impressed. It is a very clean interface simple to use and allows you to sign into diff email accounts even if they are gmail yahoo etc. Can configure it the way you want and you can turn off focus group. Also comes with a calendar. If you are invested in the microsoft ecosystem then this email app is a must have for your ios device. Easy simple and you still enjoy the office environment on ios.
Adequate
by Katy Burke on 2018/11/02 00:54
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
Group Access in newest version
by ProfCalculus on 2018/04/28 14:50
Our university uses Office365 for email and provides us access to the suite of products it includes. Because this the web portal is how most students access their email, I decided to use a O365 group to organize my student workers with a dynamic group calendar. I'm using the O365 calendar vs a Google Calendar or any other 3rd party calendar because that would require an additional account for students. I was happy to hear that group access was going to soon be found in the outlook app, because the MS Groups app is atrocious. Well here it is, and we still have ZERO support for shared or group calendars in the app, all we get is email support, which we had for the most part anyways, because I would get group emails sent to my regular account. It seems like the only additional functionality we have gained is the ability to send a NEW group message from the app. This is VERY DISAPPOINTING. O365 actually makes it MORE DIFFICULT to manage my group. Don't get me started on the discrepancies between groups and teams, that's a rant for another day.
Email account issues
by DurdeeBurger on 2018/02/21 13:22
I used outlook for iPhone for about past 6 months or so and generally liked it a lot more than stock mail app. Has a nice look, calendar view built in, lots of nice extras. This week my yahoo account kept asking me to sign in. Every time I sign back in it tries forever then asks me to try again with modern or legacy sign in. Doesn’t matter what you choose cuz nothing works at this point until you force close and restart. I also can’t get to my mail without addressing this as it won’t let me so I was forced to remove yahoo. I thought whatever that’s my junk mail anyway perhaps yahoo having an issue. Now it’s doing it with my gmail account. I re-signed in for it last night and now this morning it asks me again when checking my mail and even though I sign in correctly for both accounts (I get emails telling me so in other accounts about sign ins on Microsoft app), outlook keeps asking me re-sign in or remove account. Well now I’m down 2 email accounts so deleted this app and back to old reliable stock mail app.
In a time of so many working apps...
by Issitt on 2017/11/18 03:35
In an age in which there are so many apps that one can download to their phone, why would anyone choose to use this. Glitchy, constantly crashes. Very poorly organized. What I mean is that every time I update this app I have to go into the setting menu and turn off the featured email, feature. Because that feature is worthless. It makes it hard to get to my newest emails, or god forbid I want to find an old email. This app is slow to load, slow to maneuver, and just generally unpleasant to use. It seems to have trouble connecting to the outlook servers, so that often emails that I have deleted are still in my inbox when I sign back in, although the app does like to move them to the featured list. So the emails that I definitely don’t want I am sure to see every time I log in. Then if you are silly enough to try to edit your archive, or really any of your folders, don’t select more that two or three to move or erase at a time, because the app can’t handle you selecting more than that. It will crash and you will have to start all over. Just a bad app. I think that you would be better off with one of those free kinda crappy email apps. At least they don’t pretend to be useful or awesome.
Otherwise Excellent App can't Alphabetize Contacts...
by Portfolio Mgr on 2018/11/12 15:49
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
Not working
by kilopanda79 on 2017/11/26 17:23
I made the dumb decision to update the app, usually I never update because I know the update always doesn't help improve the app, just ruin the app with extra features and slows it down. But now I can't even use the app anymore at all whatsoever! I open the app and all I get is a blank white screen, nothing shows up, it's doesn't load anything except a white screen. It's been 2 days and I haven't been able to see what emails I have received at all without checking on my computer, updating was a complete mistake, i will update the app again when a new update shows up, hopefully it will fix whatever went wrong and then, never update again, because like I said before, updates never fix or improve and app, they just ruin in 0 STAR REVIEW
A gem marred by fundamental problems
by Chideniska on 2018/01/10 03:21
This app is superior to the built in iOS Calendar and Mail apps in almost every way. And yet I use it infrequently, only when I really need its capabilities. I’d love to use it exclusively. So why don’t I? Three big reasons. (1) it’s slow to start. When I open Mail, it’s always there. No load time. When I open Outlook, I can wait 1-3 seconds for the darn thing to load if it hasn’t been active recently. That’s a drag. (2) what’s worse, the messages are not auto downloaded. So I open the app, then wait for 5-10 seconds or pull down to refresh and wait 5 seconds to see new messages. What? Why?! (3) minor... but I’d like to have calendar and mail separately so I can look up my calendar while responding to an email. Microsoft, please, please solve at least issues 1 and 2 and I will happily carry the banner of Outlook for iOS. Until then you are just upsetting me but giving me such a fantastic app that I can’t use effectively due to these major flaws.
Having Problems Now
by JessiC1990 on 2018/02/26 15:51
Overall, I loved this app for email much better than the iOS default app and even Gmail. It’s very intuitive with having calendar and email in one and the ability to add TV shows to your calendar and connect supported apps. I also really enjoy the custom swipe and being able to only get notifications from what gets filtered into my Focused Inbox. All that said, I have run into a problem. I send my hours to my employer through email and she isn’t getting the attachments at all even though I use Excel and it should work seamlessly! Sometimes she doesn’t even get my emails at all! I check my email sent folder and they are all there. I check my sent folder via my browser through Gmail and not all the emails are there and so I use that to forward the email to her and she finally gets it. Can someone please help me out? I want to use this app for my email, but if it isn’t going to work I might as well go back to Gmail or something else.
Cannot load messages fully, the search is very limited
by Me___ on 2018/01/17 16:29
It's the greatest and most convenient unified email and storage app out there. But it has a serious issue with accessing and loading the emails. I have connected some Gmail accounts. One major problem is that it doesn’t load the messages fully. At the bottom of the message there’s a “tap to retry” bottom, but clicking that multiple times doesn’t do anything. Another major problem is searching. Its searching capability is very limited to the most recent emails. And when clicking on search for more, it doesn’t do anything ; although I know it should come up with more results. Also since a while ago, when opening an email, or switching from focused to others, it freezes for a couple of seconds, although I'm connected to a super fast internet. It was a good app, but with these problems it left me no chance but to switch to another app or just load the email with browser.
Horrible
by NathanLee831 on 2018/04/02 19:38
Left 3 stars so you could would be able to actually see my review. Horrible app, doesn’t crash but doesn’t do anything you need to do in a timely matter. Everything is scattered like it’s a beta app or something. Tried the new outlook on my computer as well and everything is just confusing now. No wonder I stayed with Gmail. Will be switching my accounts over and deleting all these Microsoft attached things. Lost a customer and I’ll be sure to tell my friends and family to stay away if they don’t want CONSTANT UPDATE REMINDERS AND CONSTANT BIRTHDAY REMINDERS THAT WONT SAVE SETTINGS!! I’ve tried turning off birthday notifications and EVERY DAY at 12 o clock noon sharp I get stupid reminder dings and emails about birthdays when I TURN THEM OFF EVERY DAY. Forced me to download this app just to do that and it still won’t work. Sad to say I’ll be switching this from my main business account to junk. Sorry Microsoft lost yourself a few customers.
Not Ready For Prime Time
by Fairmarketvalue on 2019/03/26 20:29
I downloaded and tried the latest version because I use Outlook on my PC and like it there. To my surprise, however, unless Exchange is being used, there is no syncing with an Outlook calendar on the PC. I am not using Exchange, so my workaround was to add my iCloud account and then have it sync with my PC running iCloud for Windows. No joy. Syncing of "all day" events was random and arbitrary at best. Nor does the app support syncing with the PC's Task list even if (I believe) the user is on Exchange. This is a major issue for me. Finally, the app does not play well with IMAP email accounts. First, it took a ton of time to set up the account because the "automatic" setup did not work. In the end I opted to set the account up manually, but it still took several tries. Once up and running, receiving emails seemed ok, but on average over 45 seconds would elapse before I heard the chime notifying me that my email had been successfully sent. Repeated re-adding and re-setting of the IMAP account did nothing to move the "sent" elapsed time any closer to the normal 5 seconds needed by the native IOS Mail app. In summary, if you play in both the Apple and Microsoft worlds, there are better alternatives out there. That said, the idea of Outlook on the iPhone is a worthwhile one. I I hope Microsoft will address Outlook's issues and shortcomings in the near future. Until then, though, I'll continue to use Mail and Calendar.
Julie
by Working 365 on 2018/02/14 15:12
Since my last review below most has been resolved- minus latest updates! When replying the draft freezes up and you can scroll down! Very frustrating. Please fix!! More issues- the text still freezes and does not allow you to delete and enter keys Emails come in resized to fit the iPhone screen and is illegible due to the size, there is no way to zoom or reformat the text. There are issues with the outlook calendar, when you open an event you cannot access all the notes to the calendar. At times is messes up the text. The more I use this app, the more frustrated I get, at this time, the best part is the focused email and the calendar attachment function... At times, the P on the keyboard locks up and I cannot respond to an email on my iPad. It's frustrating that contacts only shows emails and does not link with your full contact database.. Office 365, please fix this! loving the app, like how it separates focus and other email. Also like the calendar and attachment function. The contacts needs major improvement. It only lists recent email contacts and it doesn't link to contacts in exchange or on the phone. I find it very odd...contacts with full descriptions and phone numbers are very important!! Pls fix it outlook!! Ok contacts have been fixed, but I feel like it is so slow and the typing keyboard gets all screwed up, I thought it was my screen, but it is this app...
Want an email app not a text app
by Phillmg on 2017/09/29 19:21
I use the Outlook app just for work email. Don’t like the layout of the reply section which defaults to “reply all” and looks like a text box. When I reply to an email, I need to decide up-front whether I need to reply to all, or just the sender, fwd, or add someone else in, etc. This is possible but requires too many steps. There should be a drop down with a selection of how you want to reply without having to reply to all initially and then have to change it later. Also, the text box look is unnecessary for a professional email app. I work in a professional office setting where emails are key to doing business. I need to be able to see the full email I’m replying too and don’t need some new “hip” feature of it looking like a text box. If some people want that, fine, then at least give layout options for those of us who want the usual MS Office Outlook functionality
Can’t log in and customer support is garbage
by kelly cant get help on 2018/05/27 16:38
Yesterday my email account kept having a pop up asking me to verify my password in my setting, so I went and put in my password. The next screen that popped up was one saying “someone has been trying to use your account please verify your account”. I do. Then it takes me back to the original log in page and I think I’m gonna get it but it happens all over AGAIN! Called customer support and was put on hold for about 40 minutes with the support tech getting back on the line about every 5 minutes asking me to continue to still hold. After about 35-40 minutes the representative gets on the line and gives me a phone number. Called the number and it would even connect. This is terrible customer service and I’ve been using this email for years and now have no way of getting in. Isn’t this Microsoft?! Not done Mom and pop company that you would EXPECT glitches from. What kind low level programmers do you have running that show over there?! FIRE THEM!
Good but attachments should be fixed and improved
by smraldina on 2019/04/29 11:08
I like the application, especially the Focused an Other email separation. However there very annoying bugs and issues that must be fixed: 1. When attaching a first photo being in the middle of typing an email, the attachment jumps to the beginning of your text. Very annoying ! You need to remove it and then re-attach to put it in the right place. The second and next attachments get attached in the right position where your cursor is. 2. When attaching multiple photos you always want to be navigated to the location of your previous file selection. But in reality you are thrown to the top of the default root of Pictures app every time you want to pick a photo. Very annoying!!! It is probably an iPhone File Selection defect, which needs major improvement.
Please improve
by Ipdog on 2019/05/09 17:03
I have tried to use this app for the past few years after Microsoft bought it from Acompli. I combine work and home accounts in the app. This is the 5th time I have tried and this time I am using if for more than a week. That said. 2 main issues that are going to make me wait and see what the app is like for the 6th time. 1) Bullet points on calendar agenda view are different sizes (small and large, small if the stupid algorithm does not recognize a “keyword” in the appointment description like “lunch” and large if the stupid algorithm recognizes “lunch” and puts a dumb large icon with knife and fork crap). Give me an option to turn off the stupid icon algorithm and/or at least make all the bullet points the same size. Because they are a different size the “readability” of the agenda view is compromised. 2) the middle IOS watch complication on series4 info module cannot seem to show the next appointment automatically for the next day in the morning.
Almost caused me to lose my job
by Social Media Woman on 2018/08/28 04:26
I had a “twofer” horrible situation and the help team at Outlook responded but didn’t do anything to help my issue. I have two VERY important jobs; one is with the state within which I live where attorneys are constantly trying to get in touch (as I work with them) and the other is the medical field. I’m trying to change jobs there and long story short, I thought ALL of my email was sending....it was not. It has really made me look foolish for roughly six or so days. Unbeknown to me my “sent mail” was/is going straight to my draft folder. It’s still not sending. It doesn’t even bounce back so the user thinks their mail sent! The worst part is, I can’t prove to anyone I sent it because it’s just showing the time a draft was saved without a time stamp! I’ve done everything...reset my email, upgrade the app everything and nothing works. I WISH I had stuck to my gmail account for anything important. Do NOT get Outlook...they’ve grown too fast for their own good.
Microsoft excel and word problem
by Lazartan on 2019/04/13 15:58
Have used app for a couple of years with no problems on iPhone or iPad. Email still works great, but now all of a sudden I can’t open excel or word attachments. I can e-mail docs out of Outlook app to gmail on phone or iPad and they open. It is an app issue. 18.0 update didn’t help. Nothing has helped. Reset, deleted etc. support could not help, “escalated” to higher support and communication almost non existent. Mostly sporadic questions and no answers. We are a huge organization and this cripples our mobility. Now as I try to publish this less than stellar review at a one star it won’t accept even the bazaar nic names! I’ll change to Five star and if your reading this you know they manipulate what reviews are posted. That’s crazy.
The inconvenience outweighs benefits
by Chiggiweb on 2017/10/02 03:39
I like the functionality of the Outlook app for reading email. Unfortunately, when I first installed it, if I sent emails from other apps those emails were hung up because by default Outlook disconnected the standard apple email app from my outlook account. But I didn't know this until I started to wonder why people were not replying. Also, it disabled syncing for Contacts with the apple Contacts app. That means that the messenger app and phone app were not recognizing my contacts, so I didn't know who was calling me or messaging me. That was very frustrating. Once I figured out what Outlook had done, I enabled the sync with the standard apple apps. Microsoft was a little presumptuous when they assumed I didn't need to sync with all these other apps that are at the very heart of using my iPhone. That was very frustrating. I was almost tempted to give up my paid Microsoft email account and go over to an Apple me account.
Too many rough edges, much worse than gmail app
by Computercolim on 2018/07/16 18:52
I run into quite a few aggravating issues in the outlook app. Using this app with Office 365, I am routinely get calendar reminders for events that have been cancelled (and they also show up in calendar, even if wait, and open the close the app to stimulate sync). I receive notifications, and then tap them, only to find outlook hasn’t downloaded the message, and can’t show it to me, but instead dumps me into inbox. And if I have a message open, and I switch back and forth between apps, eventually outlook loses its place and dumps me back into inbox (why? I was editing that, it has just here!). I also cannot view other people calendars from office 365 (as I can on outlook web and in Outlook on Win). This app is plagued by issues like this that make it very unpleasant to use. It is death by a million paper cuts. I don’t love the gmail app, but gmail has the “reliability” issues down much much better than Outlook. Microsoft, you need to do better!
Great app, with one huge issue
by Enigma7ic on 2019/01/28 23:00
I really like the Outlook app for iOS. After years of using the standard Mail app, I decided to switch because the Mail app is horrible when using multiple different emails. Dare I say, the Outlook app is better in every way, except one. The Outlook app doesn’t seem to store more than 30 days worth of emails locally on my phone. So if I needed to find an email from, say June 2017, I type it in the search bar and then I have to continue pressing the “Load more conversations” button ~60 times until the app finally syncs back far enough with the server to load the email. And then, once you close the app, it doesn’t save all of the emails you just loaded so now you have to start from the beginning the next time you search for an old email!! From trial and error, it seems to pull old emails in 2-week chunks, so god have mercy on your soul if you have to go back 5+ years. It boggles my mind why this is a thing. I’ve looked through every single setting in the app and on the desktop web but there’s no option to extend this limit. Why not simply do one massive sync where you pull everything and then save a local copy on my phone so I can actually find what I’m looking for without spending 30 mins pinging the server over and over again?! Both the Gmail app and the Mail app do this.
Wish it was better but still pretty decent
by Ginnydoll08 on 2018/02/17 14:19
I love the fact that the email is in the same app as the calendar but I wish the app was better. It always falls short of what I want. But not in major ways. I have multiple emails linked to it and wish I could cross save emails between the accounts (iphone’s app lets you do that). Yesterday the app asked for the password to one of my email accounts. I ended up having to uninstall and reinstall the email account. Today it is asking for another password to a different account and this one won’t take. Even when I uninstalled and and tried to reinstall. (If this doesn’t get fixed, I will have to delete the app and use something else) I hope Microsoft incorporates other calendar options to the calendar section so my iphone calendar can be added and this app can alert me to the birthdays I have saved in my contacts. I also wish the alert times were customizable and offered a second alert or a travel time alert. It would also be nice if it had it’s own contact list to store contact information that I don’t necessarily want saved with my phone contacts. (I don’t like to store contacts within my email accounts.) Overall, I find it the best option for my needs and hope it will only get better in the future.
Best email I’ve used
by pgood21 on 2019/03/10 22:36
I love Outlook for its organization. It is so easy to create folders to store old messages I may need later. I also love that the messages stay connected. For instance, if I communicate with someone on several different days (replying to each other’s emails) it creates a thread of those replies rather than separating them into new emails - this way I can refer back to the old messages without having to search for them. I am very happy with outlook. I also love the calendar feature because outlook emails me my agenda for the day and allows me to keep multiple calendars. I have used outlook for four years through my college and when I left I decided to make another account. Many thanks to outlook for keeping my life sane!
I don’t understand how this app is so highly rated.
by Jdub_z on 2018/07/12 16:46
Is this app fantastic? Yes, with one caveat, it’s only fantastic when it works properly. I’ve had multiple issues such as dropped contact lists, the inability to send or receive emails, (over cellular data or WiFi, both of which have caused issues) and a few other bugs such as an inability to forward messages and the app being unable to find my co-workers via email even when typed in manually. I know this app is a god send for businesses on the go, but just because it’s almost necessary in today’s world doesn’t give it a pass to have as many bugs as it does. I would MUCH prefer to switch to a google based platform, as they have almost perfected integration of all of their services into one single google account with very few hiccups. I would love for Microsoft to be able to do the same.
Missing Voice Command (Siri) and Conference Call Automation’s
by Texh Review 101 on 2018/11/21 13:23
I gave this 1-star rating because Microsoft is encouraging IT departments to isolate Microsoft Outlook from IOS. This practice removes the ability to use awesome applications like Mobile Day with voice command to join your next call when traveling. This implementation makes the Outlook App for IOS unsafe for business drivers. It’s not always possible to pull over and if the call drops your back to square one again. Microsoft, please stop this isolation practice until the Microsoft Outlook application for iOS has all the necessary functionality needed for business travelers. Why does this matter? Voice Command Missing: The lack of safe features like voice command, Siri or google voice command integration. In the past we used apps like Mobile Day to make joint next meeting fast and easy. Conference Call Automation’s: This app lacks the ability to assemble a conference call number with the passcode for automated calling. If the person originating the call doesn’t create a single click line then you have to manually enter the information. This is not easy when traveling. Voice Reminders: the calendar should automatically join the next call or remind you of the next meeting. Yes, this app has significant improvements but locking out the build in IOS capabilities is a horrible direction until the application meets the needs of all users.
Simple and clean
by Fiend4Cafeine on 2019/03/23 03:03
I really enjoy the overall interface of Outlook. It is super clean and simple! I personally never really liked the standard issued “mail” app that was imbedded in the iPhone, so I decided to download Outlook and use it as my go to email site and I haven’t had any issues with it at all. Opening and responding to emails through this app has been a joy! Being able to change the different notifications sounds when receiving and replying to emails has never been fun until I’ve used Outlook. The only thing that is preventing me from giving it a 5 star review is not being able to change the theme of your inbox (like gmail does with theirs),but ultimately it’s not really a big issue. In conclusion, I really like this app and don’t plan on going back to other email apps.
Amazing app. All it needs is a dark theme
by SaracenSam on 2018/03/13 21:11
Apple’s native mail and calendar apps are woefully deficient. They almost never update their apps and they’re both very behind on simple common sense features that they just don’t implement. As a result, I’ve used many email/calendar clients on the iPhone to try and find a better solution. I conclude that Microsoft’s Outlook app is the best email/calendar app on the AppStore. It’s clean, efficient, and just gets the job done. The fact that it can separate real serious email coming in from the garbage ones, that alone makes this app worth it. I highly recommend this app. The only thing missing now is a dark theme. If Microsoft implements a dark gray/black theme, it will make the user experience even better.
Does not work on my iPhone
by megalin0515 on 2018/04/09 23:10
I love LiveSchool and my students buy into it. Their parents are also able to see their points throughout the day so I’m able to communicate with them daily, but not have to text all 80 some parents about their day. My biggest complaint is that the app will not work on my phone. It works on my iPad for school that has a different Apple ID, but it does not work on my iPhone. I just recently got a new phone and thought it would finally start working again, unfortunately it is still stuck on the blue screen. I have been in contact with tech support, but unfortunately it still doesn’t work. It’s a minor inconvenience, but also frustrating because none of my coworkers have this issue. I like to be able to use live school on my phone since one of their incentives is to play games on my iPad. I’d like to be able to give points from my phone.
Deleting contacts
by edward4four on 2018/08/03 11:57
I don’t have a computer, just have an iPhone 6 that I’m using my outlook account for and one problem I face is that for each email address that I enter and add to my contact list, they stay there permanently and when I want to delete the ones I don’t use anymore I find out it’s impossible to do. I had to go to help page to see how to delete these files and was told I needed a computer to actually be able to accomplish this task. A library computer or a friend’s computer. With all the new technology out there, surely outlook should be able to fix this problem so someone like me could delete unwanted contacts without going outside my home. Gmail, I believe doesn’t have this problem, but I’m not really sure since I like my hotmail address better.
April 2018 and more issues with last update
by Brandel2013 on 2018/04/06 17:22
I use an iPhone 6splus. It used to work really well even though it's not possible to just attach an image or file thru the app. You actually have to go to photos and then select to send with Outlook and it'll attach. Otherwise you're only able to embed photos which is a pain when you have to send more than 2-3 photos/files. Adding insult to injury, now j cannot copy and paste text into a new email. It will not let you tap/hold to select in the body of emails to copy the content and when you are able to get to copy, it will not let you paste it. Won't even show the option to paste. This is essential to my job as I send dozens of ails daily where I have to copy and paste from a template for my job. This makes it frustrating and a total waste of time and money for my job. Hopefully Microsoft will look into these issues and fix it.
Always nearing perfection
by Mistir.b on 2019/03/04 23:59
I was excited to see today’s update to the app... I have been asking for years for the buttons at the top of the app be moved to the bottom, or even just above the keyboard. I thought this happened in part today, well it kind of did; some of the buttons have moved to just above the keyboard, but the send button is only there if you’re replying in-line. When you expand your reply to full-screen, the send button moves back to the top. This is inconsistent and perhaps overlooked. Too much about the app to like to comment at the moment, but I hope the app designers read this and put another tally in the box for moving the buttons from the top to the bottom. This is especially useful for one-handed smartphone use and bigger smartphones. Thanks!
Outlook Satification
by Bigg Dogg ;) on 2018/05/29 12:41
I use outlook for mail and calendars. I don’t have a social media account so I use it all the time. The app on my phone and even my Apple Watch work great. But it is slow and “Clunky” on my computer. It is the default email program at work so I use it there as well and it always freezes up and sometimes takes forever just to send an email with no attachments. It’s like there are so many features that it slows down the program. A solution would be to get rid of some of the less used features and streamline the program. Perhaps sell two versions, outlook home and outlook work or something like that. Just a thought. I own a few shares of Microsoft so I definitely want you to succeed. Good business for you means higher stock price for me!
Cannot access folders or sub folders
by km@ca on 2019/01/27 20:09
The app itself is average. In my view the only thing it does better than the native iOS mail app is display attachments at the top of the message. I am using Outlook under Microsoft Exchange on my computer. I have folders and subfolders on my computer that are used for filing an archiving mail messages. However, I cannot get 90% of the folders on my computer to display on my iPhone XS. This is a real problem since I receive a lot of business email and if I cannot file them they wind up clogging the home mail screen in Outlook. I’ve tried contacting Microsoft numerous times and nearly everyone I talk to point me to someone else. It is very frustrating and is close to reaching the point where I will delete Outlook from my phone and revert to office 365 on my computer and dump Microsoft Exchange.
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Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self. Here's what you'll love about Outlook for iOS: - Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else. - Swipe to quickly schedule, delete and archive messages. - Share your meeting availability with just a tap and easily find times to meet with others. - Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips. - View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone. - Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more. - Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email. -- Outlook for iOS works with Microsoft Exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. -- To make an in-app purchase of an Office 365 Home or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With an Office 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs. Office 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839 Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
Really small format.
by VariaxSteve on 2019/05/19 20:51
Emails I get from Microsoft themselves(like a receipt from a purchase) is so tiny in the app that it's unreadable
The app is ok
by Ahah1113 on 2019/05/19 17:56
The app itself is ok for regular email but any emails I get with smime attachments (which are a lot) l can’t open on my iPhone. It’s become pretty aggravating and I’m considering switching back to a android because of the inconvenience. If there is an easy fix to this problem I’d love a solution.
Wonderful
by GeekChic813 on 2019/05/19 17:54
Outstanding for on the go and for when you may not have time to access your computer. I can access my files and edit them everywhere. Increased productivity, yes indeed!
Crash junk
by  on 2019/05/19 17:33
Haven’t been able to get an email for over a month. It simply doesn’t post any new emails. Then it started crashing every time I open it. I uninstalled it and now it won’t let me log in and customer support costs $500!?!? Gotta make money somehow I guess. Create a problem, sell the solution $$$$$!
No updates on emails
by 398128895j on 2019/05/19 17:05
I don’t know if other people have the same experience as mine. I have to run quickly remove and download the app because sometimes the emails is going through. Which makes my work more complicated sometimes. Can this problem be fixed ?
Good
by d,rag on 2019/05/19 16:53
Good
Works great!
by Datguyatdabackadaclass on 2019/05/19 15:18
Very good app It has worked very well for my school work; however, it would be nice to be able to pin things like you can in a computer
Please add dark theme on it
by SignedH on 2019/05/19 04:20
App works well for me, but at nights it’s impossible to me read the emails because of the white background. Please add dark theme!!
New emails won’t show
by Capt f on 2019/05/19 03:23
I’ve enjoyed outlook for many many years, especially when it was on the website when I originally got it. Unfortunately after several years of having the app on IOS suddenly my app won’t show my new emails. He says I have 70 new emails but once I’m in my inbox, nothings new. I would like to resolve this problem but I am truly disappointed with the options available for me currently.
Outlook freezing
by Caroline_gp2 on 2019/05/19 03:08
The app is freezing when I open it. Can you all fix it ASAP! Thanks!
Watch Complication Fast but Doesn’t Update
by GHT001 on 2019/05/19 01:46
Removing a star due to frustration. A calendar complication that doesn’t update? WTFF? Update after v3.22.0: The new Apple Watch complications are great, and the app is indeed lightning-fast on the watch now. A pleasure to use. Unfortunately, the complication showing the next event does not update on its own. Sometimes you can force it to update by switching watch faces, but even that often takes several tries. Tapping on the complication quickly brings up an accurate list of calendar events, so the app is definitely synced, but the complication displays outdated information. Frustrating. Original review: Really solid for most things, but doesn’t seem to update in the background. If I read an email or delete an appointment on my laptop, it won’t be reflected on my phone or watch until I open the app on my phone. Also, the complication hasn’t been updated for the new Apple Watch 4 infograph faces, which is a real bummer, as Outlook is my primary complication.
Could easily be better
by Druckenator on 2019/05/19 01:23
Go ahead- try forwarding a meeting notice, I dare ya. Try writing an email and take a look at your calendar at the same time. This will be many steps...
Used to be good
by Saraot on 2019/05/18 22:37
Most recently this app has been crashing on opening it. Unable to check any email calendar etc.
Gmail not playing well. Used to work, doesn’t anymore.
by TerezkaNem on 2019/05/18 21:39
Help!
Keeps Crashing
by Stageplay on 2019/05/18 17:18
I use Outlook on my iPad Pro 10.5”. Or should I say I TRY to use it. I can't use it now because it has started crashing all the time. Oh well. It freezes up within seconds after I open the app. It is useless. Unfortunately, I cannot give it ZERO stars.
Used to love this app
by spajnky on 2019/05/18 15:14
I really like how this app synchronizes with my desktop. But the search feature leaves much to be desired. Also, once junk or spam hits my inbox and I send it to spam or my deleted folder, I want it to never hit my mobile inbox again. It is easy to control these types of emails with the desktop version. Should be a way to do the same thing with the mobile version.
No longer receive notifications unless you manually open app.
by arnoned5656566 on 2019/05/18 12:38
No longer receive notifications unless you manually open app. This causes me to sometimes miss important information.
👎👎👎 Very slow!!!!
by tam3935 on 2019/05/18 11:56
Lately this has not been working correctly. Sometimes I don’t get my email. It’s updated too.
Pretty but SLOW
by Kid-A1 on 2019/05/18 11:53
The title sums it up.
Again What happened??? Many updates same problems
by slcordell on 2019/05/18 04:01
This was an awesome app get emails in an instant! After updates it’s still so so slow now I use my computer to log in because it’s faster whereas I used to go to my app first because it was faster to get emails, was all instant. It’s become slower than my work iPhone 5s alerts! Really??? I don’t have more time to wait anymore for an email. Used to go to the alert hit it and then the email was there instantly; I now close because I don’t have the time to keep waiting. Now it just hangs up and spins and shows up at some point and I get a wheel of doom! Please fix or go back to the way it was. I know it can be great, it was great a month or 2 ago, I was recommending it to all my co workers and now I’m a jerk. please help! Thanks
SLOW
by PeNa_v3 on 2019/05/18 03:44
Switching back to Mail. Yes, that works faster then Outlook.
Bad
by Drkooom on 2019/05/18 01:35
There is a problem in the application when the arrival of the email and open it becomes smaller until it disappears and I can not read the problem I encountered in more than one device, especially the iPhone !! When the email is received and opened, the e-mail is clear and then starts to become smaller until it disappears. The problem has persisted for more than 6 months, even after the new update still exists.
Disappointed with latest update!
by hdarrell on 2019/05/18 00:56
Why is it that you can no longer use the Apple iCloud IOS calendar as the default calendar in Outlook for IOS? This is an IOS app after all and this is a game changer as I will no longer use the Outlook for IOS app.
Fix your Reply From system!
by Rebeccables on 2019/05/17 19:15
The app is fine, but I have a huge issue. I have one main email with several aliases under it. Even though the aliases are through MICROSOFTS OWN ALIAS SYSTEM, for some reason only on this app, if I hit the ‘Reply’ field it will *ALWAYS* try to reply using whatever email I have listed in the “default” section, regardless of whether or not that email address has ANY BUSINESS IN THAT EMAIL THREAD. It doesn’t seem to matter which email alias the message is sent to, it will always reply with the default one and it’s driving me nuts! This isn’t how it should work! If I get an email sent to Email A I want to reply with Email A! It works properly on your web version of Outlook, so fix it here! Fix it now! It’s been messed up too long! If I wanted to reply from only one email I wouldn’t have made a bunch of aliases, dammit.
OMG, it’s my favorite email app!
by Emptyhands on 2019/05/17 19:11
I am a staunch Apple user who barely breaks away from Apple’s offerings, however the Outlook app is an exception! The app allows me to easily manage my email, similar to the native iPhone mail, but with a lot more style and finesse. The calendar section is amazing! It allows me to see the calendars of my whole team, without having to click a bunch of buttons. I love this app!!!
Good for the most part
by Hhfxdhlh on 2019/05/17 15:06
Been having trouble getting pdf files to download for viewing on the mobile app. Pretty inconvenient on that part.
Freezing
by ashsimp1 on 2019/05/17 10:37
I don’t know what they do to these updates but it has made it so I can’t even check my email on my phone any longer because it is so glitchy/freezes.
Worthless
by rck523 on 2019/05/17 09:52
Composed message, no send button.
Great App to use but not happy until we can use shared mailboxes
by K.P Rao on 2019/05/17 09:24
Outlook APP is great App to use with office 365, Calendar view is a game changer but still disappointed with Microsoft as we are waiting for past 4 years for Shared Mailboxes in Outlook. I believe there are lot of users who would love this feature.
Crashes after moving any message
by DocKJR on 2019/05/17 04:03
Whatever is the current problem, I have to re-open the app after deleting or moving ANY message...this problem seems to be resolved, but now, many of my emails are “skipping “ and cannot be read...back to iOS Mail...
Please fix
by toweie4549 on 2019/05/17 02:47
Since new update app crashes after being launched.
Vidalvenegas22
by 12345612 cancer on 2019/05/17 02:30
P
Crashes daily.
by Nicabricawesome1234 on 2019/05/17 00:31
App crashes daily. No updates. Microsoft disaster.
Hard to set up.
by Puzzlexes on 2019/05/16 23:51
Certainly not as easy to set up on your phone as it is with google mail. Problem is Outlook has to connect to another server to access your mail and that process with email PW IMAP/server settings- I couldn’t get my app to work at all. Ended up deleting the app fm my phone.
Poor update
by m75wicker..... on 2019/05/16 23:26
Having major issues with Inbox and Sent emails. This morning my inbox froze up and then showed I had no emails in my inbox. Oh, I wish for the day for that to be accurate, but not today! Sent emails not sending all of the time. Also takes forever to archive.
Delaying Work
by Delayed Work on 2019/05/16 13:53
There are many times when Sent Mail is not send and goes to outgoing mail and then converted to Draft. These causes ongoing some in checking the sent box to make sure important emails are sent from the app. Uploading new mail by sliding down takes much longer to upload mail then before.
Not getting emails from some friends
by Scopegirl on 2019/05/16 13:18
I’m getting a lot of junk in my main folder and not getting mail from my friends. What is up with that?
I just want notifications for sub folders.
by spoons896 on 2019/05/16 12:44
I filter most of my mail in to sub folders using rules. I would really like to get notifications for when an email comes in to one of those folders. I waste too much time expanding out the side menu taping on my initial then having to do that again so i can see all my sub folders and then clicking on the important ones so they will update and i can check for new mail.
Where are my sent items
by Wazer Lover on 2019/05/16 12:10
Where are sent emails?
New update has messed up
by lahudzj on 2019/05/16 07:43
Cannot access all of my inboxes. Even after selecting all inboxes or a single inbox,the app will only show email from a single arbitrary inbox. Frustrating because it shows the banners with new email but I cannot read them.
All my emails in my folder have to update
by mario49ers on 2019/05/16 04:12
When I go into my folders they have to load every time I go in them. When I go back into that folder it says either updating or load conversation. This has been going on for 2 weeks. I resety account and the same thing happens all over again. This is irritating. Please help and fix this issue.
Problem with update
by Specialism on 2019/05/16 01:10
When sending or replying to emails now they stay in the outgoing folder since the update and haven’t had this issue ever since using the app. Is there something going on???
Application has too many bugs
by rusqtsi on 2019/05/16 01:07
Doesn’t work for IOS users. For the past month it will not connect to the servers. Same error. “No internet connection” when you are clearly connected to the internet.
Calendar not available with imap account
by libertySandy on 2019/05/15 23:56
I have outlook on my pc but cannot get it to work on my iPhone because my mail is through an IMAP provider. That renders the efficiency pretty useless. Here is what I was told: “Upon checking, it seems the email provider for your account is IMAP. Unfortunately, due to a limitation on IMAP's end, we are unable to provide support for contacts and calendars for IMAP accounts, so there will be no calendars and contacts. This is not due to a limitation of the Outlook app but due to a limitation on IMAP's end.”
Bad
by Polaaaaasloth on 2019/05/15 23:44
I only use this app for my work email, but the search function is horrendous. It takes minutes for any search result to come up and even then what I’m looking for rarely pops up
Calendar lacking...
by Fulsome ton on 2019/05/15 23:12
Good app for professional email but the calendar portion is seriously lacking. It doesn’t have the basic capability of showing a month view with appts like many other calendar apps. That is near close to a fatal flaw
Cannot print out any attachments files.
by Kat4678 on 2019/05/15 22:52
Since the most recent update I am now not able to print out any of the attachment files in my emails. Worked fine for me before.
Signature
by dennis2236 on 2019/05/15 21:41
HTML ability for signature is badly needed. I’m really surprised that this is lacking from Microsoft. Would recommend using gmail app until this gets fixed.
??
by jamielovesvodka on 2019/05/15 20:16
Category colors are supposed to be available in the app, according to FAQ, but they’re not. And WHY are there silly icons?
Calendar
by fgytrfguh huh hh on 2019/05/15 17:50
Calendar functions not up to standard. Neeed Webex options added. Thanks.
Update problems
by jkepl on 2019/05/15 17:20
After the most recent update all folders are now showing as empty, can’t access email.
Crashes
by Ranger1230 on 2019/05/15 16:31
After 10-15 second of being open the app crashes. It didn't used to do this so it was a change in a recent update. Hopefully it gets fixed soon because right now it is un-useable.
Constant Freezes and Crashes
by Sr764290 on 2019/05/15 16:25
I have an iPad, iPad Pro and IPhone 7, all with Outlook App. On all three the app freezes and crashes every time. Really, every time and almost always multiple times. I just spent 10-12 minutes opening and closing the app on the iPad Pro and iPhone because I needed a phone number in an email. I probably opened and closed the app on both devices 50 times each because of freezes and crashes. Based on the reviews I am an exception but it happens the same way on three different devices. Going to have to find a usable app.
Good
by Taiwan=independent country on 2019/05/15 16:24
Convenient
Would be 5 stars if search function worked
by living in latvia on 2019/05/15 13:39
Could be a great app. Obviously it’s also essential as part of the overall 365 package for small businesses. However, this app is pretty useless as a stand alone full function app because the search function does not work. Therefore, if I have to search for an email, I use my native iPhone app. This problem has been around for a couple of months. I have had two different types of iPhones and reinstalled the app multiple times and still does not work. At the same time, the search function on the native iPhone app works like a charm. Only reason I keep using the outlook app is for the calendar function which better integrates with 365. Can’t believe developers can’t fix this.
Badge count doesn’t half the time
by vcrtuoploiutre on 2019/05/15 11:07
The badge count doesn’t work normally half the time. The updates don’t seem to improve the app issue at all. Deleting the app and reinstalling the app doesn’t change anything.
Can’t even open it
by Alex in 85207 on 2019/05/15 03:59
Just updated to the most recent version of Outlook and now it won’t open. Using iOS 12.3 Very disappointing!
Problem after update
by Mizrobi68 on 2019/05/15 02:21
Love the app, but after the update, the email count notification is way off. It tells you there’s 24 emails, when really you only have 2. Then when you view your emails and get out the app, the count doesn’t clear. You have to go back into the app a couple of times for the notification to go away.
Great but could be better
by KnittingEmily on 2019/05/15 00:43
One of the best email clients for sure. I love the unified (focused) inbox but I manage 7 emails - two of them are shared work accounts. I need a way to easily determine which account the email was sent to. I have different answers/replies if it’s sent to me vs a shared account. The lack of knowing which account it went to has led to a couple of rather embarrassing emails. I would also like to be able to mute certain accounts for times/days of the week. Ie do not notify me of shared account emails on weekends.
Categories
by .....nicky on 2019/05/15 00:14
When will categories be available in the app?
Signature Problems
by MildAtom on 2019/05/14 21:29
I would love to have the same signature i have on my desktop but this app does not allow me to have it. Images come up as “logo” or “image”. For that reason i give it 2 stars.
Love it
by Don Detta on 2019/05/14 20:46
So organized and works very well!
Hate the new interface
by tinydancercat on 2019/05/14 19:56
Love the app but too colorful and unprofessional
Can't reply from watch
by jpcdeux on 2019/05/14 19:35
When you tap reply on a notification of finally shows the email in your inbox but there's no reply option from the watch
Horrible response rate
by lilred18 on 2019/05/14 19:05
I hate this update, when switching between email accounts or to mail folders, really switching on anything... the response is so delayed. I have to hit it several times before it responds. My iPhone is the X and has all updates. None of my other apps respond like this update is now. So frustrating I’m going to remove it and just use safari for email if this isn’t fixed soon. Please fix the response rate! I have iPhone 10! Outlook should work better with this new phone and updates.
The calendar doesn’t work
by jkblake on 2019/05/14 18:53
I used to use this app all the time and worked great but I deleted it a few months ago. Just got it back because I need the calendar from my computer to my phone and they aren’t syncing?? Anyone else have this problem?
Great App for the most part
by Serialtoon on 2019/05/14 17:59
There is a weird bug where you will get email notifications and pop ups on lock screen but they don’t appear in the inbox until after a couple of seconds or you manually refresh by pulling down. It’s been an issue for as long as I can remember and it’s starting to get a bit annoying.
Down to one star and moving backwards
by J180 on 2019/05/14 17:51
A couple of updates ago I started seeing an error that Outlook for Apple Watch is disabled by admin (I’m the admin and there no such setting). Would not allow for long press to see boxes or filter. Also could no longer reply, forward, or schedule from Apple Watch. Today was notified by Microsoft that this is all by design?! Back to native iOS apps as Outlook has regressed in features and functionality.
Improved, but ....
by drjwr on 2019/05/14 15:48
IMPROVED: The long-promised and long-awaited monthly view has been a great improvement and nudged me into actively using this app again. Good job, MS. (Oh, and I realize again that the biggest problem with this app is not an MS problem in the slightest: Apple fences off the app from full iCloud Integration — simple things such as mail and calendar — unless you invoke Apple’s ill-running, constipated, two-factor authentication across the entire Apple system.) BUT ... MAIL: Mail continues to be worse than the simple, elegant native iOS app. The July 2017 update degraded the purchased Acompli build to a laborious, clunky mail experience with a sliding shelf that hides needed views and adds steps: e.g., it takes 12 steps with a nauseating, flashing shelf to go from the Inbox, check two sub-folders, and return to the Inbox; or, 8 steps to survey the number of emails in four accounts. The app needs an opening screen that gives a full, intuitive, and quick-to-grasp overview. Toward that goal, how about (1) badging each mail account icon with the number of emails, rather than a mere dot; and, (2) making the default view for an account an overview rather than the Inbox so that folders are not buried beneath several steps of sliding shelf? Finally, with that same 2017 update, the different Gmail accounts were suddenly labeled only with the Google “G,” making them indistinguishable from each other. When customer howling awakened the slumbering Microsoft, what we got was mail identified by non-customizable, ugly colored circles with initials. (Don’t be fooled by the attractive picture of “Add all your accounts” under “Preview.) AESTHETICS: Speaking of ugly, the app needs a toggle-off switch for the unprofessional, inaccurate icons, as Google calendar offers for its likewise juvenile artwork. Who wants, for example, a molar icon to appear on their professional calendar for “dental surgery”; a graduation cap with tassel appearing for an “eye exam” appointment — Are you kidding me?; or, a “telephone” to appear when you’re “On-Call” at the hospital? SUMMARY: (1) Good calendar, internal search engine and integration with Office software. (2) Serious problems remain from the 7/17 mail redesign. (3) A professional app needs to be more sleek and elegant, and less clever and cutesy (e.g., sliding shelf; goofy icons). (4) The widget is attractive but only shows the current day, so is not much help; and, (5) the series 4 Watch app is slower and less helpful than the native apps.
Attachments
by Jake,2009 on 2019/05/14 15:27
They have a bug and you can open emails with attachments, they having fixed this for over a month it’s ridicules !!
The Day Google Got Me
by GesGordon on 2019/05/14 14:39
Your going to Love It!! I have so much to add to this later. Thanks, Mr. E. Blue
No html signatures??
by Jim Kitt on 2019/05/14 13:08
The app is well done but it doesn’t allow html signatures so no links. Also, I wish you could set up profile photos for each account so you could differentiate them. Mine all have a J... not very helpful since most email accounts start with my name. Bummer because I was blown away I actually liked it more than other email clients including gmail which I’ve used for ages.
Clunky and slow
by nicknameforapplereviews on 2019/05/14 12:40
I used to have Mail and Calendar synced for work use. Worked perfectly. But this app is clunky and slow. It has less functionality (no drag of appointments right from calendar view for example. It pauses instead of updating in the background. It stops the screen responding while it thinks. It is horrible. Why they switched to this when it’s no more secure than my iPhone with fingerprint is totally beyond my comprehension. The least productive productivity tool I have seen since the 1990s.
Love it!!
by khvos on 2019/05/14 12:37
Can stay in touch even when I am away from the office!
App continues to crash
by rr8744 on 2019/05/14 12:14
Ever since the update the first of May 2019, the app continues to crash and or freeze on nearly login. If I’m lucky enough to be able to log in and select an email to read, the UI still locks up making it nearly impossible to send a reply. Please please make things go back to pre-May!
5/19 update terrible
by hk94 on 2019/05/14 11:16
Screen stays “updating” for a long time. Out of sync with my desktop client. Messages just hang out in my outbox for a random period of time. Slow slow slow. It wasn’t broke, but now it is :( Will gladly adjust my rating if Microsoft releases a stable fix in the next couple of days. This tool is too critical to put up with these performance issues until next release.
Outlook
by Agatha Gaet on 2019/05/14 11:10
I love my outlook account for email. I really like that I have my main inbox and my focus box and my Clutter box. I am disappointed that my clutter box is gone however, I would love if you can bring it back. It was the best option because it would capture all of my department store email so it was Clutter but not really junk. The outlook app does a great job separating the junk, clutter, focused and inbox. I really miss my clutter box please bring it back.
Every Day Update
by عمار القائد on 2019/05/14 10:37
Why this application all times update ?!?
opening attachments...good luck
by lesski on 2019/05/14 07:34
Ever since upgrades I cannot open attachments.I do have to say the tech support service is quickly responsive to issues you may have however unfortunately all their fixes which ends with delete ap and start over still does not fix this issue. Do not use this ap until MS figures out how to effectively create a working email ap.
Love it!
by troy of houston on 2019/05/14 03:59
Love it! Love it! Love it! Love it! Love it! Have to pair with Edge!
Keeps on iphone 7 please 256 gb ios 12.3
by Isaac Schwartz on 2019/05/14 03:58
Keeps on iphone 7 please 256 gb ios 12.3
New update (05/2019), outlook app does not work
by Emt052019 on 2019/05/14 03:15
Right after I updated the app, it stopped working. Completely white screen and does not load anything at all! So disappointed as it is the only app in my phone that is simply not running.
good,but too slowly when open it
by Clyde'sanger on 2019/05/14 02:53
It’s good.The only one reason I don’t like it is that open it too slowly on my iPhone 7.
Apologies...
by EGG-pek on 2019/05/14 02:25
My previous review of one start was not only harsh but it was also terribly misinformed... this has been and is the best and most useful app; thank you to those who put in the time and effort to make it so...
Siri, show me my shared mailboxes.
by _ŒÂ◊ on 2019/05/14 01:10
Didn't work.
I want to love it
by Glyph41 on 2019/05/13 22:41
Based on the backbone of Acompli mail and Sunrise calendar Outlook has all the makings of the perfect app. I’ve downloaded it multiple times and each time I end up going back to standard apple mail and calendar. There are two main things that so consistently bug me that I can’t use Outlook. One is the general speed and responsiveness. The stock iOS apps have a consistent smoothness that Outlook doesn’t. A few seconds of waiting doesn’t seem like much but the annoyance adds up each time I need to glance at the newest email or check what’s next on the calendar. The second is the poor integration with iCloud. I realize a lot of this is due to poor iCloud integration with anything, but the inability to do things like edit or delete recurring events and poor syncing make outlook unusable for me. Outlook, I wish I could love you but you’re being deleted once again.
Terrible
by Edev on 2019/05/13 22:28
Bad ui and constantly fails to update my office 365 account. Tries to force focused inbox on Gmail which doesn't have focused inbox so loads of messages are flagged as other. Still not as bad as the default apple mail app. Bring the windows 10 mail app to ios. It's so much better than every other mail client.
Poor group thread
by T56789 on 2019/05/13 20:59
Outlook 364 for PCs is great software. Microsoft needs to update the iOS version. The group string where the email is at the bottom is very annoying and non- productive.
Economic Developer
by SWO Dawg on 2019/05/13 20:32
I really like the mobile flexibility of the app
HORRIBLE
by lberk91 on 2019/05/13 19:52
It actually blows my mind how horrible this app is. It takes 5 minutes to open up one message and when you reply to a chain everything is mixed up.
Good
by judur on 2019/05/13 17:04
Outlook good. A couple functions that are strange.
Calendar notification
by Jehangir Shaik on 2019/05/13 16:21
It would have been nice to have calendar notifications only feature. so I can choose between mail or calendar when it come to iPhone notifications. Hope this improvement helps in upcoming release.
Needs improvements
by No instruments to buy on 2019/05/13 16:04
Allow me to use my own sounds for notifications please. Also it is very hard in agenda view to determine one day from the next. Need to be able to see more than today’s events on Apple Watch series 4. Lastly on Apple Watch series 4 I can read messages with links to graphics using the mail app but not using outlook.
Rating
by Hassan H Alqahtani on 2019/05/13 14:24
What an amazing app
Constantly going backwards
by romeplows on 2019/05/13 14:05
As most of these reviews state, it was fine. Then, functionality completely lost and hanging uploads,... now, the Other folder is just an archive and everything ruled to go in there just goes into focused folder since the last update. FIX IT!
the
by Cluehunt on 2019/05/13 13:43
rss sttto stat was
What you do to my appt???
by Zery! on 2019/05/13 12:52
Since the last update i can’t open it it’s awful it just flinches back and forth a dark image and a white, please fix it.
Good, but could be better
by AndreSKeresz on 2019/05/13 11:48
Better than Apple’s Mail App (though not that hard). Good: - Mail visualization - mail scheduling - synchronized folders with outlook - clean interface - calendar built-in Could be better: - rich text formatting (there is none) - being able to categorize meetings by color (like gmail can and outlook desktop) - boomerang features (schedule to return if no answer) - smarter focused inbox (very simple, doesn’t help 90% of the time) - better email thread view (being able to collapse and expand)
Good app
by Abdulaziz1983 on 2019/05/13 10:25
I’m using this app since long time but i now I experienced I can't open docs attachments please fix it
Great app, but isolated from iOS
by JPdarling9 on 2018/10/02 02:42
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
Updates have ruined Outlook for Apple Watch
by MWE44 on 2019/04/11 02:10
The most recent updates have taken Outlook from the best (as in fastest and most efficient) email app for Apple Watch to quite possibly the worst. The app is incredibly slow, it sometimes takes hours for emails to update. Further, prior to the recent updates the app used to have text at the bottom of the main menu telling you either when your inbox was last updated/refreshed or that it was currently updating, allowing you to know for sure whether the emails you were viewing were in fact up to the moment. After the updates, there is no text informing you of last update, which is particularly bad when combined with how slow the app now is—at any moment that you’re looking at emails on the watch, it is virtually impossible to know if what you are seeing is up to date, or if there are ten more emails in queue that you’re not yet seeing because of the slowness of the app. Another change for the worse: you used to be able to tap notifications of new emails and they would take you straight to that email in the outlook app. Now, you tap a notification and it takes you to the main menu of outlook, where you encounter the same issues of slowness and not knowing when the emails were last updated. In sum, your latest series of updates have taken Outlook from being the absolute best email app for Apple Watch to now being considerably worse than Apple Mail, which itself isn’t very good. Why mess with a good thing?
Excellent.
by Mongoos150 on 2018/10/10 16:17
I can’t believe i’m writing this about a Microsoft app, for the iPhone no less, but this is the best iOS email client i’ve ever used. I’ve used almost all of them, including Gmail extensively. The BEST thing about this app? Focused Inbox. Outlook quickly learns who is important and who isn’t, and delivers notifications only for the “focused inbox” (unless you have it configured otherwise). Gmail has a version of this but its not as simple and clear-cut as Focused Inbox on outlook. I’d never realized how much time I’d spent paying attention to email notifications that didn’t require attention (receipts, work emails from other departments) - and how Outlook has streamlined my focus by reducing the number of notifications I receive. Outlook for iOS is streamlined to handle multiple accounts super well, including custom notifications per account, calendar account integration (for event creation when email content includes a date or time). The notifications themselves are even better than Mail / Gmail on iOS, allowing me to archive, reply or mark as read from the banner pull-down, without ever needing to enter the app. Even the sounds are better. I’m a believer. Gold standard.
So good in some areas and 1990 in others.
by NebraskaJer on 2017/12/11 23:55
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
Last update puts badge on menu and settings icon?
by Jquinan on 2018/01/19 17:53
Rating is generous for encouragement... more like 3.5 stars. Reasonably functional. No crashes problems. Lacks a lot of the functionality of other, more mature, Exchange email clients. My wish list would be for a collapsible email folder structure. Also for a contacts screen/window for viewing and scrolling through Exchange contacts, isolated from iPad contacts, so I can keep my work and my personal contact separated. Note that I use the iPad email and contacts apps for personal stuff. Annoyingly, after last update I see a badge (little gray dot) in the upper left on the nav (menu) icon. When I click the nav icon to open the left side nav panel, I see the same little gray dot on the settings gear at the bottom. Like bread crumbs. When I click this to open the settings panel, I now see there is an Add Account “1 new”. I click this (why do I need an add account reminder) then immediately dismiss it, close out of settings and go back to mail. The little gray badge is now gone. But when I later open Outlook, there it is again. Marketing people need to stay out of this.
The only thing worse than this app is their customer service
by Coppercosmo on 2019/01/04 21:42
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
Poor Features Compared To Others
by S_C_U_B_A_Steve on 2019/01/11 16:15
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.
Terrible for GSuite Accounts
by kw.squid on 2019/01/14 04:08
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
FIX CALENDAR REMINDERS
by Brosef87 on 2018/12/11 22:29
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
I hate outlook
by bbaacc123184 on 2019/02/07 17:31
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
Better than Apple's native mail app
by Flexjordan on 2018/10/10 00:06
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
Not possible to access iCloud files
by WheezyG on 2017/11/20 18:01
My employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!
Apple Watch App is a Fail
by projekZER0 on 2018/12/14 17:15
The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
Makes you LESS Productive
by @smaedli on 2019/04/07 21:04
The application workflow logic is a tragic mess, which has made Outlook an utter pain to use on a daily basis. Need to look at one email message? Good luck. Threading adds a ridiculous number of taps to view anything. Need to print or PDF one message in a thread? Nope. In fact, one can’t even successfully print a whole thread (and yes, some people in business have a need to print something sometimes). Calendaring is pretty awful and keeps getting worse. Mobile IU design or a logic to settings? Nope. Not exactly sure what paradigm is being used, but it certainly isn’t a model for people who run and gun communicate. Outlook does not reliably update, it freaks out if there’s the slightest network issue, and fails to smoothly integrate with anything. In short, if you don’t have to use Outlook, avoid this app. Like all Microsoft 365 products over the last few years, it has deteriorated into an unfathomable mess. Unfortunately, many of us (myself included) have to use it and lose hours of time each month because of its poor design tied to the wretched quagmire of the O365 cloud ecosystem.
Terrible, just as bad as yahoo web
by LynleyGirl on 2017/12/12 23:18
Thought I’d get a better email client. Think again. (1) you will not be able to connect the Apple default contacts app., in fact, there’s nothing much you can connect to in this app. It loses email. Deleting them right out for various actions you take. There is no waiting period if u accidentally delete a mail- it’s gone. (2) don’t save anything to draft folder. It will save & alter it right where u are, then put a copy of the header - that is unalterable - in the draft folder. You will not b able to change who the email is primarily addressed to, which will b you!! So insane. (3) I just pulled up the “give feedback “ form in the app, & somebody else’s review was in it. I know they weren’t using it as example- b/c it was entitled “Outlook Dogfood”. Wish I’d seen that b4 I lost 2 important email today. Advised them this was a privacy issue- but... (4) if u get this app, suddenly, u will drown in user-tailored spam. I got maybe 5 a day b4 switching, now like 60-70. Not a coincidence. (5) don’t expect to b able to attach anything easily - nothing u want to attach anyw. There are no options for file programs to download... the list goes on and on.
Best email app (if you are in the microsoft ecosystem)
by Heck No!!! on 2019/01/23 16:39
Update 1: love the email app and sticking with it. As a suggestion, can we add different colors or themes to it? That would be a nice update. Ever since microsoft released its office apps for ios, i immediately dl and have been paying a monthly subscription. I used other email apps when attaching doc/ppt/exc files to them. Some gave me trouble and Gmail app just doesnt offer it. So i gave outlook app a try. And i am impressed. It is a very clean interface simple to use and allows you to sign into diff email accounts even if they are gmail yahoo etc. Can configure it the way you want and you can turn off focus group. Also comes with a calendar. If you are invested in the microsoft ecosystem then this email app is a must have for your ios device. Easy simple and you still enjoy the office environment on ios.
Adequate
by Katy Burke on 2018/11/02 00:54
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
Group Access in newest version
by ProfCalculus on 2018/04/28 14:50
Our university uses Office365 for email and provides us access to the suite of products it includes. Because this the web portal is how most students access their email, I decided to use a O365 group to organize my student workers with a dynamic group calendar. I'm using the O365 calendar vs a Google Calendar or any other 3rd party calendar because that would require an additional account for students. I was happy to hear that group access was going to soon be found in the outlook app, because the MS Groups app is atrocious. Well here it is, and we still have ZERO support for shared or group calendars in the app, all we get is email support, which we had for the most part anyways, because I would get group emails sent to my regular account. It seems like the only additional functionality we have gained is the ability to send a NEW group message from the app. This is VERY DISAPPOINTING. O365 actually makes it MORE DIFFICULT to manage my group. Don't get me started on the discrepancies between groups and teams, that's a rant for another day.
Email account issues
by DurdeeBurger on 2018/02/21 13:22
I used outlook for iPhone for about past 6 months or so and generally liked it a lot more than stock mail app. Has a nice look, calendar view built in, lots of nice extras. This week my yahoo account kept asking me to sign in. Every time I sign back in it tries forever then asks me to try again with modern or legacy sign in. Doesn’t matter what you choose cuz nothing works at this point until you force close and restart. I also can’t get to my mail without addressing this as it won’t let me so I was forced to remove yahoo. I thought whatever that’s my junk mail anyway perhaps yahoo having an issue. Now it’s doing it with my gmail account. I re-signed in for it last night and now this morning it asks me again when checking my mail and even though I sign in correctly for both accounts (I get emails telling me so in other accounts about sign ins on Microsoft app), outlook keeps asking me re-sign in or remove account. Well now I’m down 2 email accounts so deleted this app and back to old reliable stock mail app.
In a time of so many working apps...
by Issitt on 2017/11/18 03:35
In an age in which there are so many apps that one can download to their phone, why would anyone choose to use this. Glitchy, constantly crashes. Very poorly organized. What I mean is that every time I update this app I have to go into the setting menu and turn off the featured email, feature. Because that feature is worthless. It makes it hard to get to my newest emails, or god forbid I want to find an old email. This app is slow to load, slow to maneuver, and just generally unpleasant to use. It seems to have trouble connecting to the outlook servers, so that often emails that I have deleted are still in my inbox when I sign back in, although the app does like to move them to the featured list. So the emails that I definitely don’t want I am sure to see every time I log in. Then if you are silly enough to try to edit your archive, or really any of your folders, don’t select more that two or three to move or erase at a time, because the app can’t handle you selecting more than that. It will crash and you will have to start all over. Just a bad app. I think that you would be better off with one of those free kinda crappy email apps. At least they don’t pretend to be useful or awesome.
Otherwise Excellent App can't Alphabetize Contacts...
by Portfolio Mgr on 2018/11/12 15:49
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
Not working
by kilopanda79 on 2017/11/26 17:23
I made the dumb decision to update the app, usually I never update because I know the update always doesn't help improve the app, just ruin the app with extra features and slows it down. But now I can't even use the app anymore at all whatsoever! I open the app and all I get is a blank white screen, nothing shows up, it's doesn't load anything except a white screen. It's been 2 days and I haven't been able to see what emails I have received at all without checking on my computer, updating was a complete mistake, i will update the app again when a new update shows up, hopefully it will fix whatever went wrong and then, never update again, because like I said before, updates never fix or improve and app, they just ruin in 0 STAR REVIEW
A gem marred by fundamental problems
by Chideniska on 2018/01/10 03:21
This app is superior to the built in iOS Calendar and Mail apps in almost every way. And yet I use it infrequently, only when I really need its capabilities. I’d love to use it exclusively. So why don’t I? Three big reasons. (1) it’s slow to start. When I open Mail, it’s always there. No load time. When I open Outlook, I can wait 1-3 seconds for the darn thing to load if it hasn’t been active recently. That’s a drag. (2) what’s worse, the messages are not auto downloaded. So I open the app, then wait for 5-10 seconds or pull down to refresh and wait 5 seconds to see new messages. What? Why?! (3) minor... but I’d like to have calendar and mail separately so I can look up my calendar while responding to an email. Microsoft, please, please solve at least issues 1 and 2 and I will happily carry the banner of Outlook for iOS. Until then you are just upsetting me but giving me such a fantastic app that I can’t use effectively due to these major flaws.
Having Problems Now
by JessiC1990 on 2018/02/26 15:51
Overall, I loved this app for email much better than the iOS default app and even Gmail. It’s very intuitive with having calendar and email in one and the ability to add TV shows to your calendar and connect supported apps. I also really enjoy the custom swipe and being able to only get notifications from what gets filtered into my Focused Inbox. All that said, I have run into a problem. I send my hours to my employer through email and she isn’t getting the attachments at all even though I use Excel and it should work seamlessly! Sometimes she doesn’t even get my emails at all! I check my email sent folder and they are all there. I check my sent folder via my browser through Gmail and not all the emails are there and so I use that to forward the email to her and she finally gets it. Can someone please help me out? I want to use this app for my email, but if it isn’t going to work I might as well go back to Gmail or something else.
Cannot load messages fully, the search is very limited
by Me___ on 2018/01/17 16:29
It's the greatest and most convenient unified email and storage app out there. But it has a serious issue with accessing and loading the emails. I have connected some Gmail accounts. One major problem is that it doesn’t load the messages fully. At the bottom of the message there’s a “tap to retry” bottom, but clicking that multiple times doesn’t do anything. Another major problem is searching. Its searching capability is very limited to the most recent emails. And when clicking on search for more, it doesn’t do anything ; although I know it should come up with more results. Also since a while ago, when opening an email, or switching from focused to others, it freezes for a couple of seconds, although I'm connected to a super fast internet. It was a good app, but with these problems it left me no chance but to switch to another app or just load the email with browser.
Horrible
by NathanLee831 on 2018/04/02 19:38
Left 3 stars so you could would be able to actually see my review. Horrible app, doesn’t crash but doesn’t do anything you need to do in a timely matter. Everything is scattered like it’s a beta app or something. Tried the new outlook on my computer as well and everything is just confusing now. No wonder I stayed with Gmail. Will be switching my accounts over and deleting all these Microsoft attached things. Lost a customer and I’ll be sure to tell my friends and family to stay away if they don’t want CONSTANT UPDATE REMINDERS AND CONSTANT BIRTHDAY REMINDERS THAT WONT SAVE SETTINGS!! I’ve tried turning off birthday notifications and EVERY DAY at 12 o clock noon sharp I get stupid reminder dings and emails about birthdays when I TURN THEM OFF EVERY DAY. Forced me to download this app just to do that and it still won’t work. Sad to say I’ll be switching this from my main business account to junk. Sorry Microsoft lost yourself a few customers.
Not Ready For Prime Time
by Fairmarketvalue on 2019/03/26 20:29
I downloaded and tried the latest version because I use Outlook on my PC and like it there. To my surprise, however, unless Exchange is being used, there is no syncing with an Outlook calendar on the PC. I am not using Exchange, so my workaround was to add my iCloud account and then have it sync with my PC running iCloud for Windows. No joy. Syncing of "all day" events was random and arbitrary at best. Nor does the app support syncing with the PC's Task list even if (I believe) the user is on Exchange. This is a major issue for me. Finally, the app does not play well with IMAP email accounts. First, it took a ton of time to set up the account because the "automatic" setup did not work. In the end I opted to set the account up manually, but it still took several tries. Once up and running, receiving emails seemed ok, but on average over 45 seconds would elapse before I heard the chime notifying me that my email had been successfully sent. Repeated re-adding and re-setting of the IMAP account did nothing to move the "sent" elapsed time any closer to the normal 5 seconds needed by the native IOS Mail app. In summary, if you play in both the Apple and Microsoft worlds, there are better alternatives out there. That said, the idea of Outlook on the iPhone is a worthwhile one. I I hope Microsoft will address Outlook's issues and shortcomings in the near future. Until then, though, I'll continue to use Mail and Calendar.
Julie
by Working 365 on 2018/02/14 15:12
Since my last review below most has been resolved- minus latest updates! When replying the draft freezes up and you can scroll down! Very frustrating. Please fix!! More issues- the text still freezes and does not allow you to delete and enter keys Emails come in resized to fit the iPhone screen and is illegible due to the size, there is no way to zoom or reformat the text. There are issues with the outlook calendar, when you open an event you cannot access all the notes to the calendar. At times is messes up the text. The more I use this app, the more frustrated I get, at this time, the best part is the focused email and the calendar attachment function... At times, the P on the keyboard locks up and I cannot respond to an email on my iPad. It's frustrating that contacts only shows emails and does not link with your full contact database.. Office 365, please fix this! loving the app, like how it separates focus and other email. Also like the calendar and attachment function. The contacts needs major improvement. It only lists recent email contacts and it doesn't link to contacts in exchange or on the phone. I find it very odd...contacts with full descriptions and phone numbers are very important!! Pls fix it outlook!! Ok contacts have been fixed, but I feel like it is so slow and the typing keyboard gets all screwed up, I thought it was my screen, but it is this app...
Want an email app not a text app
by Phillmg on 2017/09/29 19:21
I use the Outlook app just for work email. Don’t like the layout of the reply section which defaults to “reply all” and looks like a text box. When I reply to an email, I need to decide up-front whether I need to reply to all, or just the sender, fwd, or add someone else in, etc. This is possible but requires too many steps. There should be a drop down with a selection of how you want to reply without having to reply to all initially and then have to change it later. Also, the text box look is unnecessary for a professional email app. I work in a professional office setting where emails are key to doing business. I need to be able to see the full email I’m replying too and don’t need some new “hip” feature of it looking like a text box. If some people want that, fine, then at least give layout options for those of us who want the usual MS Office Outlook functionality
Can’t log in and customer support is garbage
by kelly cant get help on 2018/05/27 16:38
Yesterday my email account kept having a pop up asking me to verify my password in my setting, so I went and put in my password. The next screen that popped up was one saying “someone has been trying to use your account please verify your account”. I do. Then it takes me back to the original log in page and I think I’m gonna get it but it happens all over AGAIN! Called customer support and was put on hold for about 40 minutes with the support tech getting back on the line about every 5 minutes asking me to continue to still hold. After about 35-40 minutes the representative gets on the line and gives me a phone number. Called the number and it would even connect. This is terrible customer service and I’ve been using this email for years and now have no way of getting in. Isn’t this Microsoft?! Not done Mom and pop company that you would EXPECT glitches from. What kind low level programmers do you have running that show over there?! FIRE THEM!
Good but attachments should be fixed and improved
by smraldina on 2019/04/29 11:08
I like the application, especially the Focused an Other email separation. However there very annoying bugs and issues that must be fixed: 1. When attaching a first photo being in the middle of typing an email, the attachment jumps to the beginning of your text. Very annoying ! You need to remove it and then re-attach to put it in the right place. The second and next attachments get attached in the right position where your cursor is. 2. When attaching multiple photos you always want to be navigated to the location of your previous file selection. But in reality you are thrown to the top of the default root of Pictures app every time you want to pick a photo. Very annoying!!! It is probably an iPhone File Selection defect, which needs major improvement.
Please improve
by Ipdog on 2019/05/09 17:03
I have tried to use this app for the past few years after Microsoft bought it from Acompli. I combine work and home accounts in the app. This is the 5th time I have tried and this time I am using if for more than a week. That said. 2 main issues that are going to make me wait and see what the app is like for the 6th time. 1) Bullet points on calendar agenda view are different sizes (small and large, small if the stupid algorithm does not recognize a “keyword” in the appointment description like “lunch” and large if the stupid algorithm recognizes “lunch” and puts a dumb large icon with knife and fork crap). Give me an option to turn off the stupid icon algorithm and/or at least make all the bullet points the same size. Because they are a different size the “readability” of the agenda view is compromised. 2) the middle IOS watch complication on series4 info module cannot seem to show the next appointment automatically for the next day in the morning.
Almost caused me to lose my job
by Social Media Woman on 2018/08/28 04:26
I had a “twofer” horrible situation and the help team at Outlook responded but didn’t do anything to help my issue. I have two VERY important jobs; one is with the state within which I live where attorneys are constantly trying to get in touch (as I work with them) and the other is the medical field. I’m trying to change jobs there and long story short, I thought ALL of my email was sending....it was not. It has really made me look foolish for roughly six or so days. Unbeknown to me my “sent mail” was/is going straight to my draft folder. It’s still not sending. It doesn’t even bounce back so the user thinks their mail sent! The worst part is, I can’t prove to anyone I sent it because it’s just showing the time a draft was saved without a time stamp! I’ve done everything...reset my email, upgrade the app everything and nothing works. I WISH I had stuck to my gmail account for anything important. Do NOT get Outlook...they’ve grown too fast for their own good.
Microsoft excel and word problem
by Lazartan on 2019/04/13 15:58
Have used app for a couple of years with no problems on iPhone or iPad. Email still works great, but now all of a sudden I can’t open excel or word attachments. I can e-mail docs out of Outlook app to gmail on phone or iPad and they open. It is an app issue. 18.0 update didn’t help. Nothing has helped. Reset, deleted etc. support could not help, “escalated” to higher support and communication almost non existent. Mostly sporadic questions and no answers. We are a huge organization and this cripples our mobility. Now as I try to publish this less than stellar review at a one star it won’t accept even the bazaar nic names! I’ll change to Five star and if your reading this you know they manipulate what reviews are posted. That’s crazy.
The inconvenience outweighs benefits
by Chiggiweb on 2017/10/02 03:39
I like the functionality of the Outlook app for reading email. Unfortunately, when I first installed it, if I sent emails from other apps those emails were hung up because by default Outlook disconnected the standard apple email app from my outlook account. But I didn't know this until I started to wonder why people were not replying. Also, it disabled syncing for Contacts with the apple Contacts app. That means that the messenger app and phone app were not recognizing my contacts, so I didn't know who was calling me or messaging me. That was very frustrating. Once I figured out what Outlook had done, I enabled the sync with the standard apple apps. Microsoft was a little presumptuous when they assumed I didn't need to sync with all these other apps that are at the very heart of using my iPhone. That was very frustrating. I was almost tempted to give up my paid Microsoft email account and go over to an Apple me account.
Too many rough edges, much worse than gmail app
by Computercolim on 2018/07/16 18:52
I run into quite a few aggravating issues in the outlook app. Using this app with Office 365, I am routinely get calendar reminders for events that have been cancelled (and they also show up in calendar, even if wait, and open the close the app to stimulate sync). I receive notifications, and then tap them, only to find outlook hasn’t downloaded the message, and can’t show it to me, but instead dumps me into inbox. And if I have a message open, and I switch back and forth between apps, eventually outlook loses its place and dumps me back into inbox (why? I was editing that, it has just here!). I also cannot view other people calendars from office 365 (as I can on outlook web and in Outlook on Win). This app is plagued by issues like this that make it very unpleasant to use. It is death by a million paper cuts. I don’t love the gmail app, but gmail has the “reliability” issues down much much better than Outlook. Microsoft, you need to do better!
Great app, with one huge issue
by Enigma7ic on 2019/01/28 23:00
I really like the Outlook app for iOS. After years of using the standard Mail app, I decided to switch because the Mail app is horrible when using multiple different emails. Dare I say, the Outlook app is better in every way, except one. The Outlook app doesn’t seem to store more than 30 days worth of emails locally on my phone. So if I needed to find an email from, say June 2017, I type it in the search bar and then I have to continue pressing the “Load more conversations” button ~60 times until the app finally syncs back far enough with the server to load the email. And then, once you close the app, it doesn’t save all of the emails you just loaded so now you have to start from the beginning the next time you search for an old email!! From trial and error, it seems to pull old emails in 2-week chunks, so god have mercy on your soul if you have to go back 5+ years. It boggles my mind why this is a thing. I’ve looked through every single setting in the app and on the desktop web but there’s no option to extend this limit. Why not simply do one massive sync where you pull everything and then save a local copy on my phone so I can actually find what I’m looking for without spending 30 mins pinging the server over and over again?! Both the Gmail app and the Mail app do this.
Wish it was better but still pretty decent
by Ginnydoll08 on 2018/02/17 14:19
I love the fact that the email is in the same app as the calendar but I wish the app was better. It always falls short of what I want. But not in major ways. I have multiple emails linked to it and wish I could cross save emails between the accounts (iphone’s app lets you do that). Yesterday the app asked for the password to one of my email accounts. I ended up having to uninstall and reinstall the email account. Today it is asking for another password to a different account and this one won’t take. Even when I uninstalled and and tried to reinstall. (If this doesn’t get fixed, I will have to delete the app and use something else) I hope Microsoft incorporates other calendar options to the calendar section so my iphone calendar can be added and this app can alert me to the birthdays I have saved in my contacts. I also wish the alert times were customizable and offered a second alert or a travel time alert. It would also be nice if it had it’s own contact list to store contact information that I don’t necessarily want saved with my phone contacts. (I don’t like to store contacts within my email accounts.) Overall, I find it the best option for my needs and hope it will only get better in the future.
Best email I’ve used
by pgood21 on 2019/03/10 22:36
I love Outlook for its organization. It is so easy to create folders to store old messages I may need later. I also love that the messages stay connected. For instance, if I communicate with someone on several different days (replying to each other’s emails) it creates a thread of those replies rather than separating them into new emails - this way I can refer back to the old messages without having to search for them. I am very happy with outlook. I also love the calendar feature because outlook emails me my agenda for the day and allows me to keep multiple calendars. I have used outlook for four years through my college and when I left I decided to make another account. Many thanks to outlook for keeping my life sane!
I don’t understand how this app is so highly rated.
by Jdub_z on 2018/07/12 16:46
Is this app fantastic? Yes, with one caveat, it’s only fantastic when it works properly. I’ve had multiple issues such as dropped contact lists, the inability to send or receive emails, (over cellular data or WiFi, both of which have caused issues) and a few other bugs such as an inability to forward messages and the app being unable to find my co-workers via email even when typed in manually. I know this app is a god send for businesses on the go, but just because it’s almost necessary in today’s world doesn’t give it a pass to have as many bugs as it does. I would MUCH prefer to switch to a google based platform, as they have almost perfected integration of all of their services into one single google account with very few hiccups. I would love for Microsoft to be able to do the same.
Missing Voice Command (Siri) and Conference Call Automation’s
by Texh Review 101 on 2018/11/21 13:23
I gave this 1-star rating because Microsoft is encouraging IT departments to isolate Microsoft Outlook from IOS. This practice removes the ability to use awesome applications like Mobile Day with voice command to join your next call when traveling. This implementation makes the Outlook App for IOS unsafe for business drivers. It’s not always possible to pull over and if the call drops your back to square one again. Microsoft, please stop this isolation practice until the Microsoft Outlook application for iOS has all the necessary functionality needed for business travelers. Why does this matter? Voice Command Missing: The lack of safe features like voice command, Siri or google voice command integration. In the past we used apps like Mobile Day to make joint next meeting fast and easy. Conference Call Automation’s: This app lacks the ability to assemble a conference call number with the passcode for automated calling. If the person originating the call doesn’t create a single click line then you have to manually enter the information. This is not easy when traveling. Voice Reminders: the calendar should automatically join the next call or remind you of the next meeting. Yes, this app has significant improvements but locking out the build in IOS capabilities is a horrible direction until the application meets the needs of all users.
Simple and clean
by Fiend4Cafeine on 2019/03/23 03:03
I really enjoy the overall interface of Outlook. It is super clean and simple! I personally never really liked the standard issued “mail” app that was imbedded in the iPhone, so I decided to download Outlook and use it as my go to email site and I haven’t had any issues with it at all. Opening and responding to emails through this app has been a joy! Being able to change the different notifications sounds when receiving and replying to emails has never been fun until I’ve used Outlook. The only thing that is preventing me from giving it a 5 star review is not being able to change the theme of your inbox (like gmail does with theirs),but ultimately it’s not really a big issue. In conclusion, I really like this app and don’t plan on going back to other email apps.
Amazing app. All it needs is a dark theme
by SaracenSam on 2018/03/13 21:11
Apple’s native mail and calendar apps are woefully deficient. They almost never update their apps and they’re both very behind on simple common sense features that they just don’t implement. As a result, I’ve used many email/calendar clients on the iPhone to try and find a better solution. I conclude that Microsoft’s Outlook app is the best email/calendar app on the AppStore. It’s clean, efficient, and just gets the job done. The fact that it can separate real serious email coming in from the garbage ones, that alone makes this app worth it. I highly recommend this app. The only thing missing now is a dark theme. If Microsoft implements a dark gray/black theme, it will make the user experience even better.
Does not work on my iPhone
by megalin0515 on 2018/04/09 23:10
I love LiveSchool and my students buy into it. Their parents are also able to see their points throughout the day so I’m able to communicate with them daily, but not have to text all 80 some parents about their day. My biggest complaint is that the app will not work on my phone. It works on my iPad for school that has a different Apple ID, but it does not work on my iPhone. I just recently got a new phone and thought it would finally start working again, unfortunately it is still stuck on the blue screen. I have been in contact with tech support, but unfortunately it still doesn’t work. It’s a minor inconvenience, but also frustrating because none of my coworkers have this issue. I like to be able to use live school on my phone since one of their incentives is to play games on my iPad. I’d like to be able to give points from my phone.
Deleting contacts
by edward4four on 2018/08/03 11:57
I don’t have a computer, just have an iPhone 6 that I’m using my outlook account for and one problem I face is that for each email address that I enter and add to my contact list, they stay there permanently and when I want to delete the ones I don’t use anymore I find out it’s impossible to do. I had to go to help page to see how to delete these files and was told I needed a computer to actually be able to accomplish this task. A library computer or a friend’s computer. With all the new technology out there, surely outlook should be able to fix this problem so someone like me could delete unwanted contacts without going outside my home. Gmail, I believe doesn’t have this problem, but I’m not really sure since I like my hotmail address better.
April 2018 and more issues with last update
by Brandel2013 on 2018/04/06 17:22
I use an iPhone 6splus. It used to work really well even though it's not possible to just attach an image or file thru the app. You actually have to go to photos and then select to send with Outlook and it'll attach. Otherwise you're only able to embed photos which is a pain when you have to send more than 2-3 photos/files. Adding insult to injury, now j cannot copy and paste text into a new email. It will not let you tap/hold to select in the body of emails to copy the content and when you are able to get to copy, it will not let you paste it. Won't even show the option to paste. This is essential to my job as I send dozens of ails daily where I have to copy and paste from a template for my job. This makes it frustrating and a total waste of time and money for my job. Hopefully Microsoft will look into these issues and fix it.
Always nearing perfection
by Mistir.b on 2019/03/04 23:59
I was excited to see today’s update to the app... I have been asking for years for the buttons at the top of the app be moved to the bottom, or even just above the keyboard. I thought this happened in part today, well it kind of did; some of the buttons have moved to just above the keyboard, but the send button is only there if you’re replying in-line. When you expand your reply to full-screen, the send button moves back to the top. This is inconsistent and perhaps overlooked. Too much about the app to like to comment at the moment, but I hope the app designers read this and put another tally in the box for moving the buttons from the top to the bottom. This is especially useful for one-handed smartphone use and bigger smartphones. Thanks!
Outlook Satification
by Bigg Dogg ;) on 2018/05/29 12:41
I use outlook for mail and calendars. I don’t have a social media account so I use it all the time. The app on my phone and even my Apple Watch work great. But it is slow and “Clunky” on my computer. It is the default email program at work so I use it there as well and it always freezes up and sometimes takes forever just to send an email with no attachments. It’s like there are so many features that it slows down the program. A solution would be to get rid of some of the less used features and streamline the program. Perhaps sell two versions, outlook home and outlook work or something like that. Just a thought. I own a few shares of Microsoft so I definitely want you to succeed. Good business for you means higher stock price for me!
Cannot access folders or sub folders
by km@ca on 2019/01/27 20:09
The app itself is average. In my view the only thing it does better than the native iOS mail app is display attachments at the top of the message. I am using Outlook under Microsoft Exchange on my computer. I have folders and subfolders on my computer that are used for filing an archiving mail messages. However, I cannot get 90% of the folders on my computer to display on my iPhone XS. This is a real problem since I receive a lot of business email and if I cannot file them they wind up clogging the home mail screen in Outlook. I’ve tried contacting Microsoft numerous times and nearly everyone I talk to point me to someone else. It is very frustrating and is close to reaching the point where I will delete Outlook from my phone and revert to office 365 on my computer and dump Microsoft Exchange.
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