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Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self. Here's what you'll love about Outlook for iOS: - Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else. - Swipe to quickly schedule, delete and archive messages. - Share your meeting availability with just a tap and easily find times to meet with others. - Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips. - View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone. - Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more. - Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email. -- Outlook for iOS works with microsoft exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. -- To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs. Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839 Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
App is good... when it actually loads!
by LauraP117 on 2020/09/22 22:52
9 out of 10 times I can’t event login because the login screen won’t load. When it finally opens its good.
Horrible app
by baller697989 on 2020/09/22 21:53
Can’t view emails more than a month ago. Searching for past emails is beyond useless. Overall terrible app.
Worst email app
by A_Broly on 2020/09/22 21:30
Every single time, EVERYTIME, you try to send an email, you’ll be prompted with an email to “Please sign in to your Outlook.com account”. Upon googling the issues, I’ve found it’s been a problem for years with this app. All these reviews on here are fake as heck. Not only can you not send an email without signing in every single time, but your signature will not show up on any emails you send out from this app. Your signature on emails will only show up if you send the email from your computer. Worst email app ever.
Great except no custom email signature
by John S Bhm on 2020/09/22 18:47
I love Outlook. The only thing I don’t care for is that I am not able to add a custom email signature on my iPhone, which knocks a star off for me.
Absolutely the best
by luke.fuqua06 on 2020/09/22 18:00
I love outlook I can manage all of my emails and my calendar from the same app plus more it is extremely helpful I can access it from any of my computers or my phone it is the best
It’s a no for me
by kaylainator on 2020/09/22 16:18
This app use to work great but after this past month or so update messed things up for me. The app won’t send notifications anymore and it signs me out then won’t let me sign back it. It’s a shame because I loved using this app for important school information.
More glitches started again
by vcrtuoploiutre on 2020/09/22 16:16
The app doesn’t open until after the mail app sits and eventually I see what is in the inbox. The badge count doesn’t keep up with emails coming in. My contacts don’t appear after a update. It’s got to update for over a hour. It’s terrible
Updates
by Alissa Paige on 2020/09/22 16:09
It’s cool you’re updating your app. But, why everyday? It seems like VERY VERY OFTEN I’m trying to do something and I have to wait 15 min for an update with to app just to open my email. Definitely making changes.
Replying to emails is still an issue
by Farscape1a on 2020/09/22 15:38
Now, 2 years later, when you click on the Reply text box to reply to an email, the email thread STILL scrolls all the way to the end! This was supposed to be fixed with iOS 13, and is STILL happening with iOS 14! C’mon already!
Outlook rocks
by Pat LT on 2020/09/22 15:25
Love the ease of viewing my emails. Nice and clean display.
Reads the clipboard at launch!
by wylek1 on 2020/09/22 15:24
The Outlook app reads the contents of the clipboard after it logs you in. I'm very interested in what Microsoft (and my employer!) are doing with the contents of the clipboard from my *personal* devices! Completely unacceptable behavior.
Complete lack of QA
by Onur Olmez on 2020/09/22 15:01
Bugs: -Text in messages that are immediately sent are displayed garbled, making you think you sent a typo. When I close the app, reopen and check the sent message, the text is then correctly displayed (without the garbled text with typos). -Dragging pointer to select multiple lines of text in a new email performs a scroll instead. -App crashes when switching to another app then back to Outlook.
Good
by spare1977 on 2020/09/22 14:47
Very good
Mike
by Mikey352 on 2020/09/22 14:28
Very pleased with out look
My Alternative Email Outlet
by DExtin-M on 2020/09/22 13:52
Beside Gmail, Outlook is my secondary email outlet that I will often use to keep in contact with people.
Outlook
by LemmyFojut on 2020/09/22 13:11
It makes sense to be asked to review Outlook, because you’re always listening to he consumer on what/what not to change. Keep doin you Outlook. That’s name brand.
Teams
by Ancillas on 2020/09/22 13:10
Please for the love of all that is good, let me add a Microsoft Teams call from my Outlook calendar. Teams is a genuinely good product and a much better experience than Skype. Let me use it when scheduling calls in Outlook.
Love the read emails feature - helps when I am on road
by Znayan P on 2020/09/22 12:57
That feature saves me time and is efficient.
Hi there.
by Ole Skool 747 on 2020/09/22 12:29
I like everything but have trouble with passwords. Just had to many accounts but I was wondering if you could help me with my laptop tried to change password to get in but it won’t except it I’ve tried all night any help would be great Thank You Tracy
Broken Notifications
by jazzdab on 2020/09/22 12:10
Latest update has broken notification settings. I have Outlook set to notify me only of emails from Favorite contacts. Now getting notifications for ALL email which is absolutely untenable. Need a fix STAT!
Unable to login
by Thedanishdanger on 2020/09/22 11:56
Hours of email don’t show up. Yet they are there in OWA or computer desktop app. Delete the app amd reinstall. Unable to login. Throws an error right away. Fix this trash. Also you’re ruining my life due to new hires having issues with your app.
Another badge issue update AGAIN
by Pilotboy172 on 2020/09/22 11:26
Why can’t this app release an update WITHOUT reintroducing its AGE OLD badge count bug?!?
Great product
by The Baldwins on 2020/09/22 10:37
Search relevance is good, calendar views are great.
iOS 14 Widget
by Pastichka on 2020/09/22 06:33
Where is the iOS 14 widget?
Didn’t warn me when sending email with no “To” recipient
by Musicalkats on 2020/09/22 05:06
I wanted to send across a “Reply All” after I carefully review it. So I kept all recipients in CC and typed out only half the email. I accidentally hit send, and it went thru. It did not warn me.
Outlook
by CAP6969 on 2020/09/22 04:53
Doesn’t work for receiving all email address
BECOME TERRIBLE AFTER THE NEWEST UPDATE
by 黄家杰 on 2020/09/22 02:28
Do not upgrade to the newest systems if you want to use this. I tries to reinstall 3 time and still wont be able to open it
Please let us like emails.
by lovekdot on 2020/09/22 00:50
It seems that I can only like emails on my desktop. I’d like to like my emails on the go so I can acknowledge that I have read the emails sent to me.
Outlook is the best app I have
by Sk8ters are awesome on 2020/09/22 00:28
The moment I got outlook was strictly for school, it is so much more I can send on email to anyone in our school district, I definitely give it a 5 star rating, and recommend it to everyone. Get Outlook, I didn’t even read the reviews on it, but anyway... Get Outlook! It’s amazing
Stop updating ans breaking the app!
by labviewmantc on 2020/09/22 00:15
Can't look at new email anymore. What good is an email program if I can't look at my email? How about doing regression testing on your software!!!
Disappointed
by RayElDeBar on 2020/09/22 00:11
App appears to repeatedly going to delete box after I had returned it to inbox. Now the App will not open. 09/21/2020 Update I had to delete App and reinstall... the crash data for this App appears 19 times in analytics for this device 19!!!!
iOs14 widgets please
by TayFoss on 2020/09/21 23:44
Love outlook organize my entire life with it please add iOs14 widgets for calendar and reminders etc,. You guys rock
Contacts emails going to Junk folder
by EveningStarrr on 2020/09/21 23:29
There is something wrong with this email platform of outlook. It used to work fine and I’ve been using outlook and msn email programs and email addresses for years but now it’s putting important business mail in the junk mail folder continuously. These are email addresses and people that I have put in my contacts and have continuously told the program they weren’t Junk. These are important work emails and some I have missed or had trouble finding. I’ve had to tell work that my email isn’t working right and to resend things. Sometimes something I searched and found yesterday won’t come up today. Sometimes the only way to find a reply to my sent email is to look at my sent folder to see their replies. That’s a trick that I learned because they’ll combine your sent with its replies. People ask me what I’m using outlook for, that they’ve never heard of it and that it must be cheap and faulty. They tell me to switch. I tell them “How do you not know MSN and Outlook?”. I have to find a new email platform because this one has turned bad and it means change my email address that I’ve had for 12 years or so and I’m not too happy about that.
Send a message ... Ok, just kidding!
by Bevguy on 2020/09/21 21:39
Mobile Outlook is not user-friendly, in terms of learning how to use the app. The screen is so pared down, it was necessary to do an internet search to find out how to get to the settings menu. Then later, another search to find out what the Archive icon means. (Where did my email go?!?) Overall, it’s important to understand the mobile version of Outlook is not a substitute for the PC or Mac version. It’s definitely better than not having a mobile app, but don’t expect much beyond basic email and calendar tasks. A small disconnect: The stock message that appears with all of the Outlook app updates includes “Send us a message ... go to Settings > Help & Feedback.” Sounds good, but ... there’s no option in the menu to send a message. There’s an option to share Diagnostic Logs, but that’s not the same as sending a message. It would be funny once, but this has been going on for months and months. No one at MS has noticed this?
iOS 14 generic notifications
by jimdarcy on 2020/09/21 21:09
Email notifications are generic after the iOS 14 update. Just says “new message open outlook to read your message”. What happened to the details?!?
Message preview not working
by jrltb12 on 2020/09/21 18:33
Latest update prevents message previews from displaying. Please fix.
Did not see anything better after update!
by RobertValenzuela on 2020/09/21 16:59
So, please don’t lie to us. No idea what was done to the app. Again, one star for empty and dysfunctional clichés! App is the same and is working fine. That gets more stars.
It Works
by TheHoyBoy on 2020/09/21 16:38
It does what it needs to do and filters out the spam emails.
Sluggish... loaded with telemetry
by Karmijn du Sonneville on 2020/09/21 16:11
Microsoft continually updates this sluggish app and it slowly gets eirse and worse. It's loaded with telemetry that you cannot opt out of and bloated with features that detract from normal email usage. It's basically like having a copy of Windows 10 inside an iOS app.
Inefficient mail; juvenile features
by drjwr on 2020/09/21 15:05
Fix the inefficient mail: Same old nauseating mail app since the July 2017 reworking of the Acompli app that MS purchased as its mail handler: (1) we now have a busy, clunky, time-consuming, sliding shelf that obscures the number of emails per account, as well as the sub-folders; and, (2) the app is seriously ugly because — Can you say asleep at the wheel? — the designers didn’t imagine more than one account for any email service. Thus, when the account names were changed to account icons, numerous identical icons appeared for, say, one’s different Gmail accounts so that you could not tell one Gmail account from another. After a corporate DUH, and about a week of client waiting, we got ugly colored circles with initials for the various accounts of the same email service. These now present alongside the stylish icons in a truly ugly, post-hoc hodgepodge fix. Also, there is juvenile artwork for the calendar, and there are unprofessional texts within mail folders. For example, an empty mailbox says, “Nothing left to read, well played” — that’s a junior-high grammar mistake called a comma splice; or, again, “Nothing in Drafts / Start writing something fabulous.” There are fabulous writings, but they are not emails. The app belongs in the Hannah Montana app collection, not with the other professional MS apps such as Word or Excel or OneDrive.
Ok
by p28720 on 2020/09/21 14:59
It’s
icloud emails don't download
by Evaresta on 2020/09/21 14:13
Unfortunately icloud emails don't download, though icloud calendars appear to work. Until this is resolved I'm not able to use Outlook and have gone back to ios email app. Hope this is resolved soon.
Customised notification tones
by skumaru on 2020/09/21 13:58
Please allow the users to set add their own customised notification tones for mails.
Events color coded in Calendar
by Greenapple0227 on 2020/09/21 07:56
The whole smart team cannot figure how users can create different events in the same day with color coded. This is so frustrating. I wonder anyone in the team event use Outlook Canlendar.
It’s a great start
by Samiamjg on 2020/09/21 04:51
So I’m exited to say that it looks like you all have made it a better to get engaged more and feels as I can find things easier, thank you!
What the heck is this?
by SusanDalyn on 2020/09/20 23:54
I can’t do anything but LOOK at my inbox. Waste of my time. Fix this. Booooo!!!
Has potential to become the best email App out there
by SirGeorge08 on 2020/09/20 18:59
It is getting there in terms of email integration and other 3rd parties sync options. I’d like to see a bit more with other 3rd party calendars integration and ability to sign into those applications.
Badge and Send
by TigerSoul613 on 2020/09/20 16:28
The app is amazing overall. Far better than the stock mail app. My two gripes will possibly make me look elsewhere though... 1) The app perpetually states that I have 2 unread emails. I open the app. Nada. All settings are on focus only for notifications. Still nada. Reset phone. Deleted all other emails. Still keep getting the phantom email badge notification. This by itself is enough to delete the app. Will give it a few days to see if there’s an update or it just fixes itself, then moving on. 2) why is there no function to send emails at a later time? Snooze is awesome, but sometimes k just want to schedule send an email.
Did not sync. Unreliable
by Marvin_Sanchez on 2020/09/20 15:33
Was hoping to change from default mail app but work for a day then stopped. Was missing days of emails on iPhone, iPad, and Mac. Remove, deleted, reinstall, several times and same issue on all devices.
Great App!!
by eddiejr13 on 2020/09/20 03:46
Great app easy to use i can get a lot of work done on this
Just keep it simple.
by Johhhnnnnnny on 2020/09/19 20:46
Don’t add a new signature to my existing accounts. That’s bush league.
This app could only be worse if.....
by Dawgtownrambler on 2020/09/19 18:41
This app could only be worse if emails didn’t come through at all. Where do I begin???!!! The app gives ZERO notifications when emails come through. It gives no badge count or any indication that you have emails waiting to be viewed. When you contact support it takes them 5011 forevers to respond. Then after the initial response the wait time quadruples. Where this high rating that shows came from I have no idea! The 1 star is only because mail does come through, but you have no idea it’s there unless you go in the app and pull down to refresh. Then and only then will the new emails appear. It’s like the app can’t auto refresh its self when new messages are arriving. Like I said... this app could only we worse IF the emails didn’t come through at all. I have had to revert back to the tried and true native apple mail app. There aren’t much in the way of bells and whistles, but you dang sure know when a new emails arrives!
Multiple email accounts in one location
by doodle2mom on 2020/09/19 16:21
I enjoy having one place to go to my hotmail and gmail accounts.
Nice email app
by Jhbemmer on 2020/09/19 15:01
It's the only one that works on all the different formats. Period! I tried them all and it's the one that worked flawlessly on all of them, gmail failed, Yahoo failed, Apples is a joke. I only have one suggestion, you made it way too easy to setup. If that's the only complain, you did a get job on this app.
Won’t open
by Honwan on 2020/09/19 14:36
I just did the update and now the mail won’t open. Is it done??
Needs a select all for the deleted messages
by Jeff Edge on 2020/09/19 14:17
Very time consuming to empty the deleted mail from the trash. Needs a select all button.
Runs great and deliverability is good w/ 365
by stevensays13 on 2020/09/19 04:13
Only reason not 5 stars is because they always end up very late on scheduled updates; such as signature syncing across devices. Otherwise, rarely any instability or buggy features.
Notification issues
by DirsstfajjyedsfbsefczDgbnkste on 2020/09/19 04:11
I would very very very rarely receive notifications. I ensured every possible notification was turned on, from badge icons to banners to Notification Center. I ensured notifications were on inside the app as well. I checked everywhere to ensure all notification settings were on. I would only get the rare badge icon. Luckily I only used the app for personal email. I have since gave up and deleted the app.
Missing Categories, App Too Large
by chrisyeh96 on 2020/09/19 03:01
I like most things about the app, except for 2 really sore points: 1. On outlook.com, I can categorize apps with my custom-defined categories. It’s super helpful for me to tag certain emails as “Needs Follow-Up” or “To-Do”. However, the iOS app is missing this crucial feature. 2. This app is over 250MB in size. Since when did an email app need to be so large? It takes forever to update, and updates are also released frequently, eating into my limited data plan and my phone storage. Facebook recently downsized its iOS Messenger app by about 4x. I wish Microsoft could do something similar with iOS Outlook.
Gr8 Software
by mwbj14 on 2020/09/19 01:49
Amazing App:)
Calendar too difficult to read
by whydoihavr todothis? on 2020/09/18 19:18
Above says it all
Best App
by khernden69 on 2020/09/18 17:43
Love this app for mail
Thanks
by BJWredondo on 2020/09/18 17:10
Great program, outlook is my life!!!
Good but reply all default is frustrating
by Sam Cakes on 2020/09/18 16:59
Love the app. My one complaint is that when you respond to an email, they default reply is reply all. This doesn't seem like wise default behavior to me and I feel like I need to panic every time I send an email because it could always go to everyone.
Nice to see you
by Bqaderix on 2020/09/18 16:56
Love you outlook
Need Properties out front again
by jds. ferguson on 2020/09/18 16:55
Bring back Outlook Properties from the home TO field ( now you have to open the field to the address directory). I need the feature often & now it’s harder.
Disappointing .
by opalafri on 2020/09/18 13:57
I am definitely going to delete this thing . I can’t believe how when you need help from Microsoft never responds . I’ve had this email 10 years. I got hacked, tried to reach for help and what they did is just block me from changing my password. A whole month . I keep seeing my emails disappearing still and you know what . Don’t bother getting it. You’ll be watching a hacker having fun with all your data and 0 help from any support. Getting in touch with them is a headache. You’ll end up chatting with a Robot online. Simple. Never use outlook on your serious matters.
Badges stopped
by 33Annie77 on 2020/09/18 13:56
After this latest update, when I go to notification setting on my iPhone outlook no longer appears there. I no longer get any badge notifications on the iPhone either.
Great app
by Its_me_Coco_D on 2020/09/18 13:38
I love this because it is so easy to access anyone you need to email, check what you’ve sent, deleted, received, and there’s a “to-do” option so you can make your own schedule. It is free and an overall amazing app.
Good compliment to desktop app
by Jvh-iPhone on 2020/09/18 13:24
Good similarities in function to desktop app, but needs a way to fully replicate the ability to create meetings by “dragging” email to calendar to generate new calendar/meeting.
Great app. Missing date and time received.
by Ozzie66-2015 on 2020/09/18 11:19
It would be fantastic if I were able to see the time and date an email was received and not just the “friendly” date of “Thursday”. Is this a setting that I may have missed?
Really Nice App Missing Easy Features
by Ward027 on 2020/09/18 08:22
This app is really nice. But it seems to be missing key features or is too difficult to do certain things. Add 3D Touch options so you can delete a folder or rename a folder on the app.
Showing badge when no new email
by kevin2590 on 2020/09/18 02:29
Ongoing issue with unread badges showing where there is no new email. Also implement IP block feature as I'm sick and tired of junk emails that uses the same domain name with numbers or letter in the front of the domain to escape from the block feature.
Crashes Repeatedly
by pthief on 2020/09/18 01:01
I’m not sure what’s going on with the last two updates, but, it keeps crashing.
Love it, except
by Qaskip14 on 2020/09/17 23:06
Why is it I have to delete spam and trash several times to get rid of it? Also, once an email is moved to the spam folder, why do I still get mail from the same sender in my inbox? After the sender has been sent to spam all future emails should also be sent to spam. Both items are extremely annoying and why I can only give this app four stars.
Double sound
by jdkalwpt on 2020/09/17 22:27
With the new iOS 14 update, I get double sound notification when I set my outlook mail to priority
I love it
by Los Duraco on 2020/09/17 21:53
Is super good I use it to study I think yall should make more of these app’s
Gets worse with every update
by Appwcthr on 2020/09/17 21:39
They just leave well enough alone. Can’t just see all my emails in one place. Have to switch to different screens. Also can’t see old emails. I have it for alerts and go to a computer or sign into email via web; so much better. Expected more from this company.
Best email solution
by Alex-mail on 2020/09/17 21:37
Great app and the best email service. I mean speed. It is fast. Incoming messages are really instant. IMAP service is also incredible fast. Gugl/apl mail services much more slower...
microsoft
by ant-777 on 2020/09/17 18:06
excellent app application
Thanks MSN
by phil crackin on 2020/09/17 17:27
No worries of COVID-19, face masks & social distancing is a “non issue; via email!
Needs Review.
by Nick Wrote on 2020/09/17 17:04
I LOVE the app! It connects with everything and is very solid. I do think the current app “Needs Review”. When I open app and view emails everything loads fine, then when I close the app it pops up saying I have a new email when I don’t. Just need a hitch fix is all. Overall Great App!
Really?!!
by AlienFX on 2020/09/17 16:09
You do not get push notifications for all folders only your inbox
App Works Well
by Riverviewrev on 2020/09/17 15:42
Can’t delete old account though.
Me encanta
by gdlerv on 2020/09/17 15:40
Lo mejor
So impressed
by Garettap on 2020/09/17 14:49
I felt compelled to come review this app because I’m so impressed by how elegant and user friendly it is. Eons better than the grossy gross native iOS mail app. Yuck. Thanks for your work and making my life better on a daily basis! Wish I had started using this months ago.
Mostly great just a few inconsistencies
by 1 D Sire on 2020/09/17 12:22
I love how I can see all my accounts in the app at once and how the are sorted so I can see the more relevant from non relevant and junk. There are times I take a break from my emails but but leave the app on my phone. When I go back to it sometimes it makes me login or put all the accounts back in. This is frustrating. This is why I gave 3 stars.
Needs a couple things to be great
by diggity.doyle on 2020/09/17 11:40
I actually prefer your app over the iOS Mail app, but a couple things keep me from using it right now. First off, when emailing photos from device, there is no option to reduce image size before sending. Secondly, sharing from the photos app appears to be broken. When I try, I get an error to open Outlook for setup. When I open Outlook, there is no obvious thing in it to setup. Am I doing something wrong?
Nice app
by MawusiB on 2020/09/17 11:15
Well detailed good job
ATTACTMENTS
by Trnyii on 2020/09/17 09:41
9/17/2020 Omg WTH I cannot attached screenshots it just buffers this is THE WORST APP EVER! I am going to UNINSTALL AND TRY A DIFFERENT DEVELOPERS THE RECENT VERSION UPDATE MESSED UP THIS APP! 😡Developers FLOPPED 😤
Frequently updated
by verysoonlate on 2020/09/17 07:48
First thanks for your useful app which always supportive, there’s a matter which more than all over my apps exist on my phone updating your app is one of my daily activity 😐 whenever i open this up asks for updates really I cannot understand really it’s necessary or not please review and revert
Yahoo/ATT mail
by Sonzybear on 2020/09/17 07:43
Well, until this last update my yahoo/att email worked fine. Tried deleting and restarting and now it won’t even let do that. So, try again.
Outlook rating
by Saucy noodle on 2020/09/17 06:50
Outlook is a great and easy to use app that is fun and user friendly.
iOS 14 is here now. Where is Widgets
by SK- on 2020/09/17 05:42
When Outlook App will have Widgets?? Thanks.
Decent but too many bugs
by Marty List on 2020/09/17 04:58
This app works ok but I run into too many bugs to enjoy it. I end up killing the app & launching it again about once a week. Simple things like the delete button won't respond, or the message body won't scroll, or the pinch zoom taps hyperlinks instead of the intended zoom, messages I've read are still marked as unread. This app gets updates released CONSTANTLY with useless descriptions about issues & performance fixes yet the same bugs persist. Disappointing.
Excellent!
by The Miranda Rule on 2020/09/17 01:02
Love the interface and user friendly format!!!
Sync
by A.Call on 2020/09/16 23:56
The only thing I have against this app it that I can't setup notifications for sub folders. And I happen to have sub folders set up to filers off important emails. I don't like having to check manually.
Resets App Everytime
by EgD012332 on 2020/09/16 22:49
Why in the hell does every time you issue an update, my app resets. Which requires deleting app. Installing app. Setting up account. This must be the fifth time I’ve done that this year.
Very happy with it
by gogijoan on 2020/09/16 22:24
Happy
Great app, but isolated from iOS
by JPdarling9 on 2018/10/02 02:42
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
Disjointed Functionality
by Phanoteus on 2020/07/23 17:03
It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?
I weep for everyone who has to use his on iOS.
by felicidades79 on 2019/09/01 20:30
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
Very simple email app
by nammai25 on 2020/08/08 14:00
I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
Inefficient mail; juvenile features
by drjwr on 2020/09/21 15:05
Fix the inefficient mail: Same old nauseating mail app since the July 2017 reworking of the Acompli app that MS purchased as its mail handler: (1) we now have a busy, clunky, time-consuming, sliding shelf that obscures the number of emails per account, as well as the sub-folders; and, (2) the app is seriously ugly because — Can you say asleep at the wheel? — the designers didn’t imagine more than one account for any email service. Thus, when the account names were changed to account icons, numerous identical icons appeared for, say, one’s different Gmail accounts so that you could not tell one Gmail account from another. After a corporate DUH, and about a week of client waiting, we got ugly colored circles with initials for the various accounts of the same email service. These now present alongside the stylish icons in a truly ugly, post-hoc hodgepodge fix. Also, there is juvenile artwork for the calendar, and there are unprofessional texts within mail folders. For example, an empty mailbox says, “Nothing left to read, well played” — that’s a junior-high grammar mistake called a comma splice; or, again, “Nothing in Drafts / Start writing something fabulous.” There are fabulous writings, but they are not emails. The app belongs in the Hannah Montana app collection, not with the other professional MS apps such as Word or Excel or OneDrive.
User friendliness and efficiency needs improvement
by ritzoni on 2019/10/13 09:30
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
Extremely basic, can’t organize mail
by ggianop on 2020/03/03 05:24
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
The only thing worse than this app is their customer service
by Coppercosmo on 2019/01/04 21:42
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
God Forbid You Have to Rest Your Password
by Thanatos XIII on 2019/08/07 04:54
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time.
Poor Features Compared To Others
by S_C_U_B_A_Steve on 2019/01/11 16:15
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.
Only one month of storage? Seriously?
by Jeff DeWitte on 2020/07/26 20:07
I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell.
The App is Ok
by Bethdoodle on 2019/08/01 16:21
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
No drag and drop?
by Dvlrbbt on 2020/07/03 01:22
Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something.
Terrible for GSuite Accounts
by kw.squid on 2019/01/14 04:08
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
Frustrating App
by rjsarles on 2020/08/18 15:26
This has to be one of the most irritating email apps I have ever used. It does remedy some of my issues with iOS email, but several things drive me crazy. I get several longer emails a day, newsletters and such, and as I am scrolling down the email it just stops with a “read more” button. It then opens the email again and returns you all the way to the top. So then I have to scroll all the way back to where it left off. If you need to switch apps for a second and return to finish the email you are reading? You guessed it. It returns you all the way back to the top and you have to scroll all the way back down. Accidentally close the window?Right again! Scroll all the way to the bottom, press the “read more” button which returns you to the top, then scroll all the way back down where you left off. There SO MANY ways they could easily remedy this but a simple one would be to have a button at the top of the email to open it in its own window. I have other issues, like not being able to create subfolders to the inbox without doing it on a laptop, but that’s enough complaining for one review.
I hate outlook
by bbaacc123184 on 2019/02/07 17:31
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
FIX CALENDAR REMINDERS
by Brosef87 on 2018/12/11 22:29
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
Not possible to access iCloud files
by WheezyG on 2017/11/20 18:01
My employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!
So good in some areas and 1990 in others.
by NebraskaJer on 2017/12/11 23:55
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
Almost 100 percent.
by Raym no2 on 2020/08/12 13:42
I keep reading that Outlook may still not play well with all the other apps available - and, to be honest, we should not expect that it should. There are just too many apps with too many formats and offerings to contend with. However, it seems like one or two niceties of the other major apps like “Fantastical” that would be very helpful. One example is the ability to set multiple a times for reminders before an event. It may sound trivial but it is not if you are planning for a birthday, vacation or other important event. Outlook is truly a great application for IOS and I would highly recommend it to all. You have to really use it to appreciate it. If I were just starting to use Ios it would be my first down load. It is truly a 5 star app - Thank you Microsoft! However, for me to start the laborious task of transferring all my data to Outlook for IOS, Outlook needs a couple of small enhancements to push it over the top.
Contacts emails going to Junk folder
by EveningStarrr on 2020/09/21 23:29
There is something wrong with this email platform of outlook. It used to work fine and I’ve been using outlook and msn email programs and email addresses for years but now it’s putting important business mail in the junk mail folder continuously. These are email addresses and people that I have put in my contacts and have continuously told the program they weren’t Junk. These are important work emails and some I have missed or had trouble finding. I’ve had to tell work that my email isn’t working right and to resend things. Sometimes something I searched and found yesterday won’t come up today. Sometimes the only way to find a reply to my sent email is to look at my sent folder to see their replies. That’s a trick that I learned because they’ll combine your sent with its replies. People ask me what I’m using outlook for, that they’ve never heard of it and that it must be cheap and faulty. They tell me to switch. I tell them “How do you not know MSN and Outlook?”. I have to find a new email platform because this one has turned bad and it means change my email address that I’ve had for 12 years or so and I’m not too happy about that.
Apple Watch App is a Fail
by projekZER0 on 2018/12/14 17:15
The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
Thank you...
by Laurence72 on 2019/09/07 12:57
This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon.
So Much Better Than the Native iPhone Mail App
by markedwjohnson on 2020/08/07 16:24
I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet!
Looks Nice but☹️
by vishwarupa on 2019/11/02 13:54
This app seems clunky and obsolete lacking fluidity, user interface and basic functionality preventing user from easily executing simple, everyday tasks. Cannot SELECT ALL and DELETE emails in Trash Bin—the mobile app only selects 7 emails at a time; the Trash Icon is not easily seen at top of screen but rather I had to scroll through 90 emails to locate the Trash Icon at the bottom of the list of emails—highlighting 7 email maximum, scrolling a long list to get to the icon at the bottom of lengthy list of emails is not practical and requires an inordinate amount of time and steps to expedite a simple function. The REPLY field appears at the bottom of an email rather than easily, conveniently above an incoming email. The only readily available function choices appear to be Focus & Filter—user has to log online to use the few Settings options. The Search magnifying glass does not appear to be readily/easily available. The ONLY reason I use the app is I am unable to email a Word file unless from within the app. Simple, basic tasks are not straightforward some inaccessible on iOS Xs Max and iPad Pro.
Buggy when used with Google Gsuite accounts
by Wayt on 2020/02/07 19:00
Outlook works very well with my Exchange and Office 365 accounts. They claim to support Gmail, and the basics do work but when used with Google’s Gsuite email accounts, the app still has serious bugs. Very frequently, for example, when I reply to a message on my Gsuite account, Outlook shows “mail sent” (and does send the reply) but then marks the reply as a draft. So my inbox is littered with threads that are falsely marked as having unsent drafts. Even more frustrating, every so often Outlook won’t let me complete a reply to a message. I start typing, but after 5-10 seconds, the app suddenly closes the text input window, obliterating what I’ve written. It does not save a draft, so I can’t pick up again from where I left off. I now have several of theses messages in my inbox that Outlook refuses to let me reply to. There is nothing unusual at all about those plain-text messages. Outlook support suggested resetting the account and restarting the app. I did, and neither of the bugs above went away. My advice if you use Gsuite mail accounts—find a different mail app.
Terrible, just as bad as yahoo web
by LynleyGirl on 2017/12/12 23:18
Thought I’d get a better email client. Think again. (1) you will not be able to connect the Apple default contacts app., in fact, there’s nothing much you can connect to in this app. It loses email. Deleting them right out for various actions you take. There is no waiting period if u accidentally delete a mail- it’s gone. (2) don’t save anything to draft folder. It will save & alter it right where u are, then put a copy of the header - that is unalterable - in the draft folder. You will not b able to change who the email is primarily addressed to, which will b you!! So insane. (3) I just pulled up the “give feedback “ form in the app, & somebody else’s review was in it. I know they weren’t using it as example- b/c it was entitled “Outlook Dogfood”. Wish I’d seen that b4 I lost 2 important email today. Advised them this was a privacy issue- but... (4) if u get this app, suddenly, u will drown in user-tailored spam. I got maybe 5 a day b4 switching, now like 60-70. Not a coincidence. (5) don’t expect to b able to attach anything easily - nothing u want to attach anyw. There are no options for file programs to download... the list goes on and on.
Better than Apple's native mail app
by Flexjordan on 2018/10/10 00:06
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
Makes you LESS Productive
by @smaedli on 2019/04/07 21:04
The application workflow logic is a tragic mess, which has made Outlook an utter pain to use on a daily basis. Need to look at one email message? Good luck. Threading adds a ridiculous number of taps to view anything. Need to print or PDF one message in a thread? Nope. In fact, one can’t even successfully print a whole thread (and yes, some people in business have a need to print something sometimes). Calendaring is pretty awful and keeps getting worse. Mobile IU design or a logic to settings? Nope. Not exactly sure what paradigm is being used, but it certainly isn’t a model for people who run and gun communicate. Outlook does not reliably update, it freaks out if there’s the slightest network issue, and fails to smoothly integrate with anything. In short, if you don’t have to use Outlook, avoid this app. Like all Microsoft 365 products over the last few years, it has deteriorated into an unfathomable mess. Unfortunately, many of us (myself included) have to use it and lose hours of time each month because of its poor design tied to the wretched quagmire of the O365 cloud ecosystem.
Love it
by Chase McNugget on 2020/06/14 15:24
This app is way better than Gmail, I feel like this one is more simple to use, this app looks better and is more pleasing! I love the app on my Apple Watch. I really like the Focused part of outlook, I am just wondering how to make curtain senders go to Focused mailbox. You can add other email accounts beside outlook like Gmail and Yahoo and others. I like how if I put my phone in dark mode it does that with that app. There is a feature where Cortona can read your emails which I personally do not use a lot but is a great feature for accessibility and just hearing Emails while walking with my AirPods or other headphones. I was also wondering how you can make certain senders of mail go to trash like I have a eBay account and I get constant emails which I do t like but I want to keep my eBay account. Overall I would recommend this app way more than Gmail! Good job Microsoft!
Miserable and Virtually Unusable Mobile App.
by Dawgduo on 2019/10/31 10:30
As a field based associate, I use my mobile email about 90% of the time. That said, my company recently switched from the extremely user-friendly, logically laid out Blackberry Work app. to the complex, convoluted and extremely cumbersome Outlook Mobile App. Once you reply to an email in the Outlook App., you can no longer see the sender’s original email they sent you, you can only see your reply unless you go into the email again and scroll down and click on “Load Message,” in which case you can see the sender’s original note, but have limited ability to forward or include attachments a second time. When I click on web links, it launches me into Microsoft Edge App. and very few of our intranet sites work (they all worked perfectly in the Blackberry Work browser). If I want to see my “forwarded” or “replied to” email, you should just be able to go into “Sent” items and see that, if you so choose, but in this app., you can only easily see your most recent forward or reply. HELP MICROSOFT!!! Please fix this to work like a normal email system. Why did you try to reinvent the wheel here?!!
Email just stops working and prompts for password.
by G, Ron on 2020/07/31 04:36
On multiple iOS devices the email will just stop working and prompted for a password. When entered it doesn’t reconnect. Tried resetting the account, removing the account and re-entering, and deleting Outlook and reinstall. Nothing works. The “Contact Support” option is a total joke. Received initial response from my request immediately and I’m still waiting for a response after 24 hours. Opened another support ticket on my other iOS device and entered all the requested information for the original device and again received and initial response immediately but then nothing for hours. Then I received a response asking me to perform another test. Still waiting for the response from support. I really like Outlook when it works. I like the email, calendar, and contacts all in one place. I have been using this app for several years and on multiple devices. On multiple occasions I have had to contact support in order to get the app working again. Each time their response gets slower and slower.
Great replacement for Mail, needs only one fix
by rebg23 on 2020/07/29 15:34
Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars.
Adequate
by Katy Burke on 2018/11/02 00:54
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
Group Access in newest version
by ProfCalculus on 2018/04/28 14:50
Our university uses Office365 for email and provides us access to the suite of products it includes. Because this the web portal is how most students access their email, I decided to use a O365 group to organize my student workers with a dynamic group calendar. I'm using the O365 calendar vs a Google Calendar or any other 3rd party calendar because that would require an additional account for students. I was happy to hear that group access was going to soon be found in the outlook app, because the MS Groups app is atrocious. Well here it is, and we still have ZERO support for shared or group calendars in the app, all we get is email support, which we had for the most part anyways, because I would get group emails sent to my regular account. It seems like the only additional functionality we have gained is the ability to send a NEW group message from the app. This is VERY DISAPPOINTING. O365 actually makes it MORE DIFFICULT to manage my group. Don't get me started on the discrepancies between groups and teams, that's a rant for another day.
Great app, but ...
by ebassily on 2020/05/07 05:10
When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.
Email account issues
by DurdeeBurger on 2018/02/21 13:22
I used outlook for iPhone for about past 6 months or so and generally liked it a lot more than stock mail app. Has a nice look, calendar view built in, lots of nice extras. This week my yahoo account kept asking me to sign in. Every time I sign back in it tries forever then asks me to try again with modern or legacy sign in. Doesn’t matter what you choose cuz nothing works at this point until you force close and restart. I also can’t get to my mail without addressing this as it won’t let me so I was forced to remove yahoo. I thought whatever that’s my junk mail anyway perhaps yahoo having an issue. Now it’s doing it with my gmail account. I re-signed in for it last night and now this morning it asks me again when checking my mail and even though I sign in correctly for both accounts (I get emails telling me so in other accounts about sign ins on Microsoft app), outlook keeps asking me re-sign in or remove account. Well now I’m down 2 email accounts so deleted this app and back to old reliable stock mail app.
It kind of blows compared to the capability of using the site, or other email handlers.
by Netkid_100 on 2020/08/14 16:44
I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter.
Finding older messages.
by CHRIS71384 on 2020/07/29 19:55
I find that e-mails sent that hit my inbox,that I have replied to, are then only available in my sent folder. I don’t believe that should be the case. I think word search and recovery of past e-mails could be improved upon... Sometimes it takes too long to find certain e-mails. Ex: If someone e-mailed me at 1:15 3 weeks ago on a certain date, I can’t go back to that date and find the e-mail in my inbox if I replied to since then. Also, if I check my sent folder, it is difficult to find it sometimes through name search more often than not. Also, when I do find the e-mail, sometimes the whole thread is not there with attachments.. Lastly, I think copying and pasting PDFs from one e-mail into a new e-mail thread could be easier. In fact, having the ability to do that with multiple e-mails, all through Outlook in the phone or tablet would be ideal. Aside from that I enjoy it. Thanks
Best email app (if you are in the microsoft ecosystem)
by Heck No!!! on 2019/01/23 16:39
Update 1: love the email app and sticking with it. As a suggestion, can we add different colors or themes to it? That would be a nice update. Ever since microsoft released its office apps for ios, i immediately dl and have been paying a monthly subscription. I used other email apps when attaching doc/ppt/exc files to them. Some gave me trouble and Gmail app just doesnt offer it. So i gave outlook app a try. And i am impressed. It is a very clean interface simple to use and allows you to sign into diff email accounts even if they are gmail yahoo etc. Can configure it the way you want and you can turn off focus group. Also comes with a calendar. If you are invested in the microsoft ecosystem then this email app is a must have for your ios device. Easy simple and you still enjoy the office environment on ios.
Almost Perfect
by LSU Theta Chi on 2019/11/02 01:36
Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
Well it used to be great
by -Glen- on 2019/09/03 21:44
After an update a bit over a month ago this app has become nearly useless. It all started with images not automatically loading in some messages which was completely random. I found if I expanded the To/From field by tapping it the images would load. Also exiting the message and opening the message caused the images to load. Support had me try resetting my account multiple times from within the Outlook app, updating to two new versions, uninstalling and reinstalling, disconnecting and reconnecting my account and nothing worked. I now constantly receive updating notifications on the bottom of the app that seemingly hang. Opening email hangs more often than not without even loading text. I’ve had no problems with the iOS default mail app, Outlook online, and the Office 365 PC Outlook application. Very disappointing since it previously worked so well. Finally support responded by noting the issue and closing the case with no solution or work around. I pay for Office 365 yearly and this is the support I receive???
In a time of so many working apps...
by Issitt on 2017/11/18 03:35
In an age in which there are so many apps that one can download to their phone, why would anyone choose to use this. Glitchy, constantly crashes. Very poorly organized. What I mean is that every time I update this app I have to go into the setting menu and turn off the featured email, feature. Because that feature is worthless. It makes it hard to get to my newest emails, or god forbid I want to find an old email. This app is slow to load, slow to maneuver, and just generally unpleasant to use. It seems to have trouble connecting to the outlook servers, so that often emails that I have deleted are still in my inbox when I sign back in, although the app does like to move them to the featured list. So the emails that I definitely don’t want I am sure to see every time I log in. Then if you are silly enough to try to edit your archive, or really any of your folders, don’t select more that two or three to move or erase at a time, because the app can’t handle you selecting more than that. It will crash and you will have to start all over. Just a bad app. I think that you would be better off with one of those free kinda crappy email apps. At least they don’t pretend to be useful or awesome.
Ehmmm... horrible
by RObo2000 on 2019/07/15 11:18
Only reason I use this js b/c my employer forces me to. This email app is literaly the most horribly designed piece of software Ive ever used. Its completely illogical (like unable to see the text people wrote me while responding), to being absolutely impossible to switch between email (sub boxes) have to first go to other account, then again go back to side menu and select where I wanted to go in the first place. I have several Gmail accounts, I cannot give them a name, I have to deal with some stupid symbols all looking the same and randomly guess which is which. Calendar functions are - super - slow, can take up to 15 mins for new appointments to actually show in the calendar (irrespective of which account is used, it an app problem), scheduling meetings across different time zones is impossible .... just to name a few of the things that have worked in Apple Mail for over 10 years. So yes... absolutely unusable for power users / business users... esp if you are used to any Apple product that actually was designed with usability in mind....
Otherwise Excellent App can't Alphabetize Contacts...
by Portfolio Mgr on 2018/11/12 15:49
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
A gem marred by fundamental problems
by Chideniska on 2018/01/10 03:21
This app is superior to the built in iOS Calendar and Mail apps in almost every way. And yet I use it infrequently, only when I really need its capabilities. I’d love to use it exclusively. So why don’t I? Three big reasons. (1) it’s slow to start. When I open Mail, it’s always there. No load time. When I open Outlook, I can wait 1-3 seconds for the darn thing to load if it hasn’t been active recently. That’s a drag. (2) what’s worse, the messages are not auto downloaded. So I open the app, then wait for 5-10 seconds or pull down to refresh and wait 5 seconds to see new messages. What? Why?! (3) minor... but I’d like to have calendar and mail separately so I can look up my calendar while responding to an email. Microsoft, please, please solve at least issues 1 and 2 and I will happily carry the banner of Outlook for iOS. Until then you are just upsetting me but giving me such a fantastic app that I can’t use effectively due to these major flaws.
WHY BOTHER WITH SUBSTANDARD PRODUCTS
by Emory727 on 2020/01/27 19:22
I’m an Apple user and enjoy all Things APPLE! Formerly, I was under the mistaken impression that MSN was for people that simply had not had the opportunity to use APPLE as of yet. Have slowly migrated to a Windows (several windows computers) computer, MSN applications, I defy anyone to show me a computer other than a Windows computer that has the capability to run a diagnostic test on any given issue, diagnose the issue at hand, apply the repair all without the users input. Basically the computer repairs it’s own software issue. That may seem like old news to many but it’s still Extremely Impressive to this power user. That’s only one example of a multitude of very forward means of planning and execution of the plan. It’s no longer a mystery to me as t why MSN is the firm everyone else wants to model themselves after.
Some issues
by bb1769 on 2020/05/05 01:13
I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button.
Unstable
by ForceX on 2019/05/24 14:45
Constantly locks up when switching to “Other”. If you are lucky and have a version that works great. Never update to a newer version as you will be playing roulette and will most likely end up not able to access your email. A sign of problematic programming is frequent updates. This app has lots of updates, just about all of them say “bug fixes, optimizations and performance improvements” or the like. However the app only gets more unstable. Focus less on frequent updates and more on fewer quality updates. No Email app should have multiple updates per month. The only time an update should be issued is for notable new features or compatibility due to core OS changes. But release after release after release of “Bug fixes/improvements” and it’s still unstable to the point of being unusable is unacceptable from a company such as MS. Makes me wonder if the development of the app has been contract out. For best results stick with Apples built in mail app.
Rating Trends
188,135,106,174,247,218,185,173,116,86,155,242,247,234,239,150,114,140,236,310,262,270,193,121,226,252,16005,14404,5766,2294,1110,1709,63660,53560,22927,12843,5207,3423,5901,6691,5083,3980,84192,53728,19850,1042,26852,22096,13254,7968,7983,4472,3173,5708,6212,5665,5437,4766,2972,2318,4280,4543,4208,4002,3604,2395,1718,3478,3851,3843,3692,3291,1983,1469,1781,3693,3495,3406,2883,1719,1426,2597,3114,2985,3064,2775,1679,1358,2304,2369
All Versions
4.0
2,000,776 total
 5
1,537,933
 4
362,745
 3
73,344
 2
10,464
 1
16,290
Current Version (4.56.0)
4.0
1,856,521 total
 5
1,439,822
 4
331,570
 3
65,770
 2
7,942
 1
11,417
Version History
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Description
Outlook lets you bring all your email accounts and calendars in one convenient spot. Whether it's staying on top of your inbox or scheduling the next big thing, we make it easy to be your most productive, organized, and connected self. Here's what you'll love about Outlook for iOS: - Focus on the right things with our smart inbox - we help you sort between messages you need to act on straight away and everything else. - Swipe to quickly schedule, delete and archive messages. - Share your meeting availability with just a tap and easily find times to meet with others. - Find everything you're looking for with our new search experience, including files, contacts, and your upcoming trips. - View and attach any file from your email, OneDrive, Dropbox, and more, without having to download them to your phone. - Bring all the apps you love in Outlook, including Facebook, Evernote, Trello, and more. - Open Word, Excel, or other Office document attachments to edit them directly in the corresponding app and attach them back to an email. -- Outlook for iOS works with microsoft exchange, Office 365, Outlook.com (including Hotmail and MSN), Gmail, Yahoo Mail, and iCloud. -- To make an in-app purchase of a Microsoft 365 Family or Personal subscription, open the app, go to Settings, and tap on Upgrade next to your Outlook.com or Hotmail.com account. Subscriptions begin at $6.99 a month in the US, and can vary by region. With a Microsoft 365 subscription, you get 1TB of storage for each user, access to all features in Word, Excel, and PowerPoint on iPad, iPhone, and iPod touch, and you can install Word, Excel, PowerPoint, Outlook and OneNote on PCs or Macs. Microsoft 365 subscriptions purchased from the app will be charged to your iTunes account and will automatically renew within 24 hours prior to the end of the current subscription period, unless auto-renewal is disabled beforehand. To manage your subscriptions or to disable auto-renewal, after purchase, go to your iTunes account settings. A subscription cannot be cancelled during the active subscription period. Any unused portion of a free trial period, if offered will be forfeited when the user purchases a subscription to that publication, where applicable. Privacy and Cookies: https://go.microsoft.com/fwlink/?LinkId=521839 Terms of Use: http://go.microsoft.com/fwlink/?LinkID=530144
App is good... when it actually loads!
by LauraP117 on 2020/09/22 22:52
9 out of 10 times I can’t event login because the login screen won’t load. When it finally opens its good.
Horrible app
by baller697989 on 2020/09/22 21:53
Can’t view emails more than a month ago. Searching for past emails is beyond useless. Overall terrible app.
Worst email app
by A_Broly on 2020/09/22 21:30
Every single time, EVERYTIME, you try to send an email, you’ll be prompted with an email to “Please sign in to your Outlook.com account”. Upon googling the issues, I’ve found it’s been a problem for years with this app. All these reviews on here are fake as heck. Not only can you not send an email without signing in every single time, but your signature will not show up on any emails you send out from this app. Your signature on emails will only show up if you send the email from your computer. Worst email app ever.
Great except no custom email signature
by John S Bhm on 2020/09/22 18:47
I love Outlook. The only thing I don’t care for is that I am not able to add a custom email signature on my iPhone, which knocks a star off for me.
Absolutely the best
by luke.fuqua06 on 2020/09/22 18:00
I love outlook I can manage all of my emails and my calendar from the same app plus more it is extremely helpful I can access it from any of my computers or my phone it is the best
It’s a no for me
by kaylainator on 2020/09/22 16:18
This app use to work great but after this past month or so update messed things up for me. The app won’t send notifications anymore and it signs me out then won’t let me sign back it. It’s a shame because I loved using this app for important school information.
More glitches started again
by vcrtuoploiutre on 2020/09/22 16:16
The app doesn’t open until after the mail app sits and eventually I see what is in the inbox. The badge count doesn’t keep up with emails coming in. My contacts don’t appear after a update. It’s got to update for over a hour. It’s terrible
Updates
by Alissa Paige on 2020/09/22 16:09
It’s cool you’re updating your app. But, why everyday? It seems like VERY VERY OFTEN I’m trying to do something and I have to wait 15 min for an update with to app just to open my email. Definitely making changes.
Replying to emails is still an issue
by Farscape1a on 2020/09/22 15:38
Now, 2 years later, when you click on the Reply text box to reply to an email, the email thread STILL scrolls all the way to the end! This was supposed to be fixed with iOS 13, and is STILL happening with iOS 14! C’mon already!
Outlook rocks
by Pat LT on 2020/09/22 15:25
Love the ease of viewing my emails. Nice and clean display.
Reads the clipboard at launch!
by wylek1 on 2020/09/22 15:24
The Outlook app reads the contents of the clipboard after it logs you in. I'm very interested in what Microsoft (and my employer!) are doing with the contents of the clipboard from my *personal* devices! Completely unacceptable behavior.
Complete lack of QA
by Onur Olmez on 2020/09/22 15:01
Bugs: -Text in messages that are immediately sent are displayed garbled, making you think you sent a typo. When I close the app, reopen and check the sent message, the text is then correctly displayed (without the garbled text with typos). -Dragging pointer to select multiple lines of text in a new email performs a scroll instead. -App crashes when switching to another app then back to Outlook.
Good
by spare1977 on 2020/09/22 14:47
Very good
Mike
by Mikey352 on 2020/09/22 14:28
Very pleased with out look
My Alternative Email Outlet
by DExtin-M on 2020/09/22 13:52
Beside Gmail, Outlook is my secondary email outlet that I will often use to keep in contact with people.
Outlook
by LemmyFojut on 2020/09/22 13:11
It makes sense to be asked to review Outlook, because you’re always listening to he consumer on what/what not to change. Keep doin you Outlook. That’s name brand.
Teams
by Ancillas on 2020/09/22 13:10
Please for the love of all that is good, let me add a Microsoft Teams call from my Outlook calendar. Teams is a genuinely good product and a much better experience than Skype. Let me use it when scheduling calls in Outlook.
Love the read emails feature - helps when I am on road
by Znayan P on 2020/09/22 12:57
That feature saves me time and is efficient.
Hi there.
by Ole Skool 747 on 2020/09/22 12:29
I like everything but have trouble with passwords. Just had to many accounts but I was wondering if you could help me with my laptop tried to change password to get in but it won’t except it I’ve tried all night any help would be great Thank You Tracy
Broken Notifications
by jazzdab on 2020/09/22 12:10
Latest update has broken notification settings. I have Outlook set to notify me only of emails from Favorite contacts. Now getting notifications for ALL email which is absolutely untenable. Need a fix STAT!
Unable to login
by Thedanishdanger on 2020/09/22 11:56
Hours of email don’t show up. Yet they are there in OWA or computer desktop app. Delete the app amd reinstall. Unable to login. Throws an error right away. Fix this trash. Also you’re ruining my life due to new hires having issues with your app.
Another badge issue update AGAIN
by Pilotboy172 on 2020/09/22 11:26
Why can’t this app release an update WITHOUT reintroducing its AGE OLD badge count bug?!?
Great product
by The Baldwins on 2020/09/22 10:37
Search relevance is good, calendar views are great.
iOS 14 Widget
by Pastichka on 2020/09/22 06:33
Where is the iOS 14 widget?
Didn’t warn me when sending email with no “To” recipient
by Musicalkats on 2020/09/22 05:06
I wanted to send across a “Reply All” after I carefully review it. So I kept all recipients in CC and typed out only half the email. I accidentally hit send, and it went thru. It did not warn me.
Outlook
by CAP6969 on 2020/09/22 04:53
Doesn’t work for receiving all email address
BECOME TERRIBLE AFTER THE NEWEST UPDATE
by 黄家杰 on 2020/09/22 02:28
Do not upgrade to the newest systems if you want to use this. I tries to reinstall 3 time and still wont be able to open it
Please let us like emails.
by lovekdot on 2020/09/22 00:50
It seems that I can only like emails on my desktop. I’d like to like my emails on the go so I can acknowledge that I have read the emails sent to me.
Outlook is the best app I have
by Sk8ters are awesome on 2020/09/22 00:28
The moment I got outlook was strictly for school, it is so much more I can send on email to anyone in our school district, I definitely give it a 5 star rating, and recommend it to everyone. Get Outlook, I didn’t even read the reviews on it, but anyway... Get Outlook! It’s amazing
Stop updating ans breaking the app!
by labviewmantc on 2020/09/22 00:15
Can't look at new email anymore. What good is an email program if I can't look at my email? How about doing regression testing on your software!!!
Disappointed
by RayElDeBar on 2020/09/22 00:11
App appears to repeatedly going to delete box after I had returned it to inbox. Now the App will not open. 09/21/2020 Update I had to delete App and reinstall... the crash data for this App appears 19 times in analytics for this device 19!!!!
iOs14 widgets please
by TayFoss on 2020/09/21 23:44
Love outlook organize my entire life with it please add iOs14 widgets for calendar and reminders etc,. You guys rock
Contacts emails going to Junk folder
by EveningStarrr on 2020/09/21 23:29
There is something wrong with this email platform of outlook. It used to work fine and I’ve been using outlook and msn email programs and email addresses for years but now it’s putting important business mail in the junk mail folder continuously. These are email addresses and people that I have put in my contacts and have continuously told the program they weren’t Junk. These are important work emails and some I have missed or had trouble finding. I’ve had to tell work that my email isn’t working right and to resend things. Sometimes something I searched and found yesterday won’t come up today. Sometimes the only way to find a reply to my sent email is to look at my sent folder to see their replies. That’s a trick that I learned because they’ll combine your sent with its replies. People ask me what I’m using outlook for, that they’ve never heard of it and that it must be cheap and faulty. They tell me to switch. I tell them “How do you not know MSN and Outlook?”. I have to find a new email platform because this one has turned bad and it means change my email address that I’ve had for 12 years or so and I’m not too happy about that.
Send a message ... Ok, just kidding!
by Bevguy on 2020/09/21 21:39
Mobile Outlook is not user-friendly, in terms of learning how to use the app. The screen is so pared down, it was necessary to do an internet search to find out how to get to the settings menu. Then later, another search to find out what the Archive icon means. (Where did my email go?!?) Overall, it’s important to understand the mobile version of Outlook is not a substitute for the PC or Mac version. It’s definitely better than not having a mobile app, but don’t expect much beyond basic email and calendar tasks. A small disconnect: The stock message that appears with all of the Outlook app updates includes “Send us a message ... go to Settings > Help & Feedback.” Sounds good, but ... there’s no option in the menu to send a message. There’s an option to share Diagnostic Logs, but that’s not the same as sending a message. It would be funny once, but this has been going on for months and months. No one at MS has noticed this?
iOS 14 generic notifications
by jimdarcy on 2020/09/21 21:09
Email notifications are generic after the iOS 14 update. Just says “new message open outlook to read your message”. What happened to the details?!?
Message preview not working
by jrltb12 on 2020/09/21 18:33
Latest update prevents message previews from displaying. Please fix.
Did not see anything better after update!
by RobertValenzuela on 2020/09/21 16:59
So, please don’t lie to us. No idea what was done to the app. Again, one star for empty and dysfunctional clichés! App is the same and is working fine. That gets more stars.
It Works
by TheHoyBoy on 2020/09/21 16:38
It does what it needs to do and filters out the spam emails.
Sluggish... loaded with telemetry
by Karmijn du Sonneville on 2020/09/21 16:11
Microsoft continually updates this sluggish app and it slowly gets eirse and worse. It's loaded with telemetry that you cannot opt out of and bloated with features that detract from normal email usage. It's basically like having a copy of Windows 10 inside an iOS app.
Inefficient mail; juvenile features
by drjwr on 2020/09/21 15:05
Fix the inefficient mail: Same old nauseating mail app since the July 2017 reworking of the Acompli app that MS purchased as its mail handler: (1) we now have a busy, clunky, time-consuming, sliding shelf that obscures the number of emails per account, as well as the sub-folders; and, (2) the app is seriously ugly because — Can you say asleep at the wheel? — the designers didn’t imagine more than one account for any email service. Thus, when the account names were changed to account icons, numerous identical icons appeared for, say, one’s different Gmail accounts so that you could not tell one Gmail account from another. After a corporate DUH, and about a week of client waiting, we got ugly colored circles with initials for the various accounts of the same email service. These now present alongside the stylish icons in a truly ugly, post-hoc hodgepodge fix. Also, there is juvenile artwork for the calendar, and there are unprofessional texts within mail folders. For example, an empty mailbox says, “Nothing left to read, well played” — that’s a junior-high grammar mistake called a comma splice; or, again, “Nothing in Drafts / Start writing something fabulous.” There are fabulous writings, but they are not emails. The app belongs in the Hannah Montana app collection, not with the other professional MS apps such as Word or Excel or OneDrive.
Ok
by p28720 on 2020/09/21 14:59
It’s
icloud emails don't download
by Evaresta on 2020/09/21 14:13
Unfortunately icloud emails don't download, though icloud calendars appear to work. Until this is resolved I'm not able to use Outlook and have gone back to ios email app. Hope this is resolved soon.
Customised notification tones
by skumaru on 2020/09/21 13:58
Please allow the users to set add their own customised notification tones for mails.
Events color coded in Calendar
by Greenapple0227 on 2020/09/21 07:56
The whole smart team cannot figure how users can create different events in the same day with color coded. This is so frustrating. I wonder anyone in the team event use Outlook Canlendar.
It’s a great start
by Samiamjg on 2020/09/21 04:51
So I’m exited to say that it looks like you all have made it a better to get engaged more and feels as I can find things easier, thank you!
What the heck is this?
by SusanDalyn on 2020/09/20 23:54
I can’t do anything but LOOK at my inbox. Waste of my time. Fix this. Booooo!!!
Has potential to become the best email App out there
by SirGeorge08 on 2020/09/20 18:59
It is getting there in terms of email integration and other 3rd parties sync options. I’d like to see a bit more with other 3rd party calendars integration and ability to sign into those applications.
Badge and Send
by TigerSoul613 on 2020/09/20 16:28
The app is amazing overall. Far better than the stock mail app. My two gripes will possibly make me look elsewhere though... 1) The app perpetually states that I have 2 unread emails. I open the app. Nada. All settings are on focus only for notifications. Still nada. Reset phone. Deleted all other emails. Still keep getting the phantom email badge notification. This by itself is enough to delete the app. Will give it a few days to see if there’s an update or it just fixes itself, then moving on. 2) why is there no function to send emails at a later time? Snooze is awesome, but sometimes k just want to schedule send an email.
Did not sync. Unreliable
by Marvin_Sanchez on 2020/09/20 15:33
Was hoping to change from default mail app but work for a day then stopped. Was missing days of emails on iPhone, iPad, and Mac. Remove, deleted, reinstall, several times and same issue on all devices.
Great App!!
by eddiejr13 on 2020/09/20 03:46
Great app easy to use i can get a lot of work done on this
Just keep it simple.
by Johhhnnnnnny on 2020/09/19 20:46
Don’t add a new signature to my existing accounts. That’s bush league.
This app could only be worse if.....
by Dawgtownrambler on 2020/09/19 18:41
This app could only be worse if emails didn’t come through at all. Where do I begin???!!! The app gives ZERO notifications when emails come through. It gives no badge count or any indication that you have emails waiting to be viewed. When you contact support it takes them 5011 forevers to respond. Then after the initial response the wait time quadruples. Where this high rating that shows came from I have no idea! The 1 star is only because mail does come through, but you have no idea it’s there unless you go in the app and pull down to refresh. Then and only then will the new emails appear. It’s like the app can’t auto refresh its self when new messages are arriving. Like I said... this app could only we worse IF the emails didn’t come through at all. I have had to revert back to the tried and true native apple mail app. There aren’t much in the way of bells and whistles, but you dang sure know when a new emails arrives!
Multiple email accounts in one location
by doodle2mom on 2020/09/19 16:21
I enjoy having one place to go to my hotmail and gmail accounts.
Nice email app
by Jhbemmer on 2020/09/19 15:01
It's the only one that works on all the different formats. Period! I tried them all and it's the one that worked flawlessly on all of them, gmail failed, Yahoo failed, Apples is a joke. I only have one suggestion, you made it way too easy to setup. If that's the only complain, you did a get job on this app.
Won’t open
by Honwan on 2020/09/19 14:36
I just did the update and now the mail won’t open. Is it done??
Needs a select all for the deleted messages
by Jeff Edge on 2020/09/19 14:17
Very time consuming to empty the deleted mail from the trash. Needs a select all button.
Runs great and deliverability is good w/ 365
by stevensays13 on 2020/09/19 04:13
Only reason not 5 stars is because they always end up very late on scheduled updates; such as signature syncing across devices. Otherwise, rarely any instability or buggy features.
Notification issues
by DirsstfajjyedsfbsefczDgbnkste on 2020/09/19 04:11
I would very very very rarely receive notifications. I ensured every possible notification was turned on, from badge icons to banners to Notification Center. I ensured notifications were on inside the app as well. I checked everywhere to ensure all notification settings were on. I would only get the rare badge icon. Luckily I only used the app for personal email. I have since gave up and deleted the app.
Missing Categories, App Too Large
by chrisyeh96 on 2020/09/19 03:01
I like most things about the app, except for 2 really sore points: 1. On outlook.com, I can categorize apps with my custom-defined categories. It’s super helpful for me to tag certain emails as “Needs Follow-Up” or “To-Do”. However, the iOS app is missing this crucial feature. 2. This app is over 250MB in size. Since when did an email app need to be so large? It takes forever to update, and updates are also released frequently, eating into my limited data plan and my phone storage. Facebook recently downsized its iOS Messenger app by about 4x. I wish Microsoft could do something similar with iOS Outlook.
Gr8 Software
by mwbj14 on 2020/09/19 01:49
Amazing App:)
Calendar too difficult to read
by whydoihavr todothis? on 2020/09/18 19:18
Above says it all
Best App
by khernden69 on 2020/09/18 17:43
Love this app for mail
Thanks
by BJWredondo on 2020/09/18 17:10
Great program, outlook is my life!!!
Good but reply all default is frustrating
by Sam Cakes on 2020/09/18 16:59
Love the app. My one complaint is that when you respond to an email, they default reply is reply all. This doesn't seem like wise default behavior to me and I feel like I need to panic every time I send an email because it could always go to everyone.
Nice to see you
by Bqaderix on 2020/09/18 16:56
Love you outlook
Need Properties out front again
by jds. ferguson on 2020/09/18 16:55
Bring back Outlook Properties from the home TO field ( now you have to open the field to the address directory). I need the feature often & now it’s harder.
Disappointing .
by opalafri on 2020/09/18 13:57
I am definitely going to delete this thing . I can’t believe how when you need help from Microsoft never responds . I’ve had this email 10 years. I got hacked, tried to reach for help and what they did is just block me from changing my password. A whole month . I keep seeing my emails disappearing still and you know what . Don’t bother getting it. You’ll be watching a hacker having fun with all your data and 0 help from any support. Getting in touch with them is a headache. You’ll end up chatting with a Robot online. Simple. Never use outlook on your serious matters.
Badges stopped
by 33Annie77 on 2020/09/18 13:56
After this latest update, when I go to notification setting on my iPhone outlook no longer appears there. I no longer get any badge notifications on the iPhone either.
Great app
by Its_me_Coco_D on 2020/09/18 13:38
I love this because it is so easy to access anyone you need to email, check what you’ve sent, deleted, received, and there’s a “to-do” option so you can make your own schedule. It is free and an overall amazing app.
Good compliment to desktop app
by Jvh-iPhone on 2020/09/18 13:24
Good similarities in function to desktop app, but needs a way to fully replicate the ability to create meetings by “dragging” email to calendar to generate new calendar/meeting.
Great app. Missing date and time received.
by Ozzie66-2015 on 2020/09/18 11:19
It would be fantastic if I were able to see the time and date an email was received and not just the “friendly” date of “Thursday”. Is this a setting that I may have missed?
Really Nice App Missing Easy Features
by Ward027 on 2020/09/18 08:22
This app is really nice. But it seems to be missing key features or is too difficult to do certain things. Add 3D Touch options so you can delete a folder or rename a folder on the app.
Showing badge when no new email
by kevin2590 on 2020/09/18 02:29
Ongoing issue with unread badges showing where there is no new email. Also implement IP block feature as I'm sick and tired of junk emails that uses the same domain name with numbers or letter in the front of the domain to escape from the block feature.
Crashes Repeatedly
by pthief on 2020/09/18 01:01
I’m not sure what’s going on with the last two updates, but, it keeps crashing.
Love it, except
by Qaskip14 on 2020/09/17 23:06
Why is it I have to delete spam and trash several times to get rid of it? Also, once an email is moved to the spam folder, why do I still get mail from the same sender in my inbox? After the sender has been sent to spam all future emails should also be sent to spam. Both items are extremely annoying and why I can only give this app four stars.
Double sound
by jdkalwpt on 2020/09/17 22:27
With the new iOS 14 update, I get double sound notification when I set my outlook mail to priority
I love it
by Los Duraco on 2020/09/17 21:53
Is super good I use it to study I think yall should make more of these app’s
Gets worse with every update
by Appwcthr on 2020/09/17 21:39
They just leave well enough alone. Can’t just see all my emails in one place. Have to switch to different screens. Also can’t see old emails. I have it for alerts and go to a computer or sign into email via web; so much better. Expected more from this company.
Best email solution
by Alex-mail on 2020/09/17 21:37
Great app and the best email service. I mean speed. It is fast. Incoming messages are really instant. IMAP service is also incredible fast. Gugl/apl mail services much more slower...
microsoft
by ant-777 on 2020/09/17 18:06
excellent app application
Thanks MSN
by phil crackin on 2020/09/17 17:27
No worries of COVID-19, face masks & social distancing is a “non issue; via email!
Needs Review.
by Nick Wrote on 2020/09/17 17:04
I LOVE the app! It connects with everything and is very solid. I do think the current app “Needs Review”. When I open app and view emails everything loads fine, then when I close the app it pops up saying I have a new email when I don’t. Just need a hitch fix is all. Overall Great App!
Really?!!
by AlienFX on 2020/09/17 16:09
You do not get push notifications for all folders only your inbox
App Works Well
by Riverviewrev on 2020/09/17 15:42
Can’t delete old account though.
Me encanta
by gdlerv on 2020/09/17 15:40
Lo mejor
So impressed
by Garettap on 2020/09/17 14:49
I felt compelled to come review this app because I’m so impressed by how elegant and user friendly it is. Eons better than the grossy gross native iOS mail app. Yuck. Thanks for your work and making my life better on a daily basis! Wish I had started using this months ago.
Mostly great just a few inconsistencies
by 1 D Sire on 2020/09/17 12:22
I love how I can see all my accounts in the app at once and how the are sorted so I can see the more relevant from non relevant and junk. There are times I take a break from my emails but but leave the app on my phone. When I go back to it sometimes it makes me login or put all the accounts back in. This is frustrating. This is why I gave 3 stars.
Needs a couple things to be great
by diggity.doyle on 2020/09/17 11:40
I actually prefer your app over the iOS Mail app, but a couple things keep me from using it right now. First off, when emailing photos from device, there is no option to reduce image size before sending. Secondly, sharing from the photos app appears to be broken. When I try, I get an error to open Outlook for setup. When I open Outlook, there is no obvious thing in it to setup. Am I doing something wrong?
Nice app
by MawusiB on 2020/09/17 11:15
Well detailed good job
ATTACTMENTS
by Trnyii on 2020/09/17 09:41
9/17/2020 Omg WTH I cannot attached screenshots it just buffers this is THE WORST APP EVER! I am going to UNINSTALL AND TRY A DIFFERENT DEVELOPERS THE RECENT VERSION UPDATE MESSED UP THIS APP! 😡Developers FLOPPED 😤
Frequently updated
by verysoonlate on 2020/09/17 07:48
First thanks for your useful app which always supportive, there’s a matter which more than all over my apps exist on my phone updating your app is one of my daily activity 😐 whenever i open this up asks for updates really I cannot understand really it’s necessary or not please review and revert
Yahoo/ATT mail
by Sonzybear on 2020/09/17 07:43
Well, until this last update my yahoo/att email worked fine. Tried deleting and restarting and now it won’t even let do that. So, try again.
Outlook rating
by Saucy noodle on 2020/09/17 06:50
Outlook is a great and easy to use app that is fun and user friendly.
iOS 14 is here now. Where is Widgets
by SK- on 2020/09/17 05:42
When Outlook App will have Widgets?? Thanks.
Decent but too many bugs
by Marty List on 2020/09/17 04:58
This app works ok but I run into too many bugs to enjoy it. I end up killing the app & launching it again about once a week. Simple things like the delete button won't respond, or the message body won't scroll, or the pinch zoom taps hyperlinks instead of the intended zoom, messages I've read are still marked as unread. This app gets updates released CONSTANTLY with useless descriptions about issues & performance fixes yet the same bugs persist. Disappointing.
Excellent!
by The Miranda Rule on 2020/09/17 01:02
Love the interface and user friendly format!!!
Sync
by A.Call on 2020/09/16 23:56
The only thing I have against this app it that I can't setup notifications for sub folders. And I happen to have sub folders set up to filers off important emails. I don't like having to check manually.
Resets App Everytime
by EgD012332 on 2020/09/16 22:49
Why in the hell does every time you issue an update, my app resets. Which requires deleting app. Installing app. Setting up account. This must be the fifth time I’ve done that this year.
Very happy with it
by gogijoan on 2020/09/16 22:24
Happy
Great app, but isolated from iOS
by JPdarling9 on 2018/10/02 02:42
I really like the integration of the outlook app with Outlook on my Windows 10 PC, OWA and my Mac. The experience and functionality are very similar between platforms which make it easy for me to switch between them and still be productive. My biggest problem with the Outlook on iOS though is that it’s completely isolated from the rest of iOS. I understand there are some limitations with this, and maybe some more so on the SDK side of things rather than Microsoft’s, but it’s a bit frustrating that when I try to make a call directly from Phone, I don’t have the option to search through my outlook contacts. Or that when I see an email address on a website that I’m not presented with an option to write that email within the Outlook App. I’m able to share the ‘mailto:...’ link to a blank email in outlook, but cannot compose an email to that email address. The same extends for calendar. I would love to be able to see my calendar events from outlook in the calendar app, just as a kind of unifying calendar app. I know that I can setup my Office 365 account within the accounts pane in settings, but then I’m defeating the purpose of using outlook.
Disjointed Functionality
by Phanoteus on 2020/07/23 17:03
It seems that Outlook routinely "forgets" your mail accounts, even when using Microsoft's own Exchange-based accounts (Outlook, Hotmail). Why is this? Why does Outlook have to refresh all of your mail locally almost every time you open it? There will even be a numerical badge indicating unread messages, but when you open Outlook, you will be notified that Outlook has "found" accounts on your system (accounts that you have, of course, already added to Outlook) and you will be prompted to add these accounts again. The standard Apple iOS Mail app actually seems to manage Microsoft's own mail accounts better than Microsoft's email app. How can this be? Is Apple doing sometime here to hobble non-Apple email apps (as they do with non-Apple mobile browsers) or has Microsoft not been able to figure out how to develop native iOS applications? I'm inclined to think it's the latter, because other non-Apple email apps do seem to be able to retain email account continuity. It's a shortcoming only for the Outlook email client. I keep trying to use Outlook as a mobile email client for my Microsoft email accounts and I always end up uninstalling it and reverting to the Apple app or some other third-part email app. It's a shame, really. Google's Mail app works pretty well for Gmail. Microsoft's Outlook app doesn't work well for Microsoft email. What's going on here?
I weep for everyone who has to use his on iOS.
by felicidades79 on 2019/09/01 20:30
This is the worst app that I have on my phone. Typically I don’t keep apps that I absolutely hate, but since I have no alternative to using this horrible thing, I haven’t removed it. This pathetic thing has caused problems for me professionally. It takes less time for me to boot up the computer and check my calendar and then it does for me to even make my calendar showing this out. Hoping out an email literally takes as long as it would to write a letter and put it in the mail. Smoke signals will be better than this app. I can’t even open my calendar to understand what kind of meetings I have for the day because this app loads every single calendar I have shared to me and freezes every time I click a button. This is horrible. Don’t know why Microsoft insists upon upgrading things to be absolutely terrible. Even more I can’t understand why the entire professional world forces everyone to use Outlook. Gross. Even worse, it’s been out for a year already and you’ve done nothing to fix it, it’s gotten worse if anything. I’d be fired if I was this bad at my job.
Very simple email app
by nammai25 on 2020/08/08 14:00
I have used numerous email applications in the past, but Outlook really is the best of them all, period. There are a lot of features here that I can’t fathom in either Gmail or Yahoo Mail, such as calendar integration, syncing with multiple devices (including computers), and a simple user interface. While I heavily use Gmail on a day-to-day basis, I think that Microsoft really pays off when it comes to this functional app. I don’t want to screw Redmond if they have missed anything worthwhile or important, but I am happy with the work that the Outlook team has put into it. In conclusion, please download this app if you can, and enjoy a simple, refreshing email experience. (The only flaw I have encountered so far? Well, as far as I can tell you, there have been a lack of features from the web app of Outlook, and you have to sign in there to access them. Only the mobile app has several features. But, otherwise, as I have said, I am content with that.)
Inefficient mail; juvenile features
by drjwr on 2020/09/21 15:05
Fix the inefficient mail: Same old nauseating mail app since the July 2017 reworking of the Acompli app that MS purchased as its mail handler: (1) we now have a busy, clunky, time-consuming, sliding shelf that obscures the number of emails per account, as well as the sub-folders; and, (2) the app is seriously ugly because — Can you say asleep at the wheel? — the designers didn’t imagine more than one account for any email service. Thus, when the account names were changed to account icons, numerous identical icons appeared for, say, one’s different Gmail accounts so that you could not tell one Gmail account from another. After a corporate DUH, and about a week of client waiting, we got ugly colored circles with initials for the various accounts of the same email service. These now present alongside the stylish icons in a truly ugly, post-hoc hodgepodge fix. Also, there is juvenile artwork for the calendar, and there are unprofessional texts within mail folders. For example, an empty mailbox says, “Nothing left to read, well played” — that’s a junior-high grammar mistake called a comma splice; or, again, “Nothing in Drafts / Start writing something fabulous.” There are fabulous writings, but they are not emails. The app belongs in the Hannah Montana app collection, not with the other professional MS apps such as Word or Excel or OneDrive.
User friendliness and efficiency needs improvement
by ritzoni on 2019/10/13 09:30
So when you use gmail you can do a search and it will bring up emails specifically from the word you searched. For example, if you search for Apple Pay it will pull up emails from Apple Pay first. If you do the same search in outlook it will give you all emails that include those words as the sender, subject, mention, etc. This means you have to navigate through a list of unimportant emails to get to the one you want if you don’t give up in utter disappointment in the process. If that’s not frustrating enough when you write an email and it goes past a certain line you better hope you can type really well because you won’t be able to see past that line. I would have to stop scroll up and check the sentence, correct it blindly because it toggles back down where it can’t be seen and continue typing. So I started writing in other apps like gmail and forwarding it to outlook or doing a copy paste and forwarding it to my recipient if it was a longer message. That is not how I want to send my emails but outlook hasn’t seemed to be able to figure out how to make it work. Thus I have several apps for emails. Ugh
Extremely basic, can’t organize mail
by ggianop on 2020/03/03 05:24
This is a terrible implementation of outlook. It’s only good for basic reading & writing of simple emails. I can’t manage folders other than the ability to create new folders at the top level of the folder hierarchy. I can’t create a hierarchy of folders. God forbid you used Outlook for windows to create a folder hierarchy in your mailbox; it can’t be edited, new folders can’t be created within this hierarchy, and there is NO WAY to delete any folders in this app. (The native Apple Mail app is more functional with this regard than MS’ own app.) The only other reason I’d use this app over Apple Mail client is to retain the ability to create other types of outlook / exchange documents in folders. But, alas, the authors have removed this feature too. No more notes, postings, or other document types. So now I have to email things to myself and move them into folders when I want to use exchange to organize my online documents & notes; and that means sending notes through email which is often a security risk I was never exposed to before. But, then again, since I can’t do folder Mgmt, I’m better off using Apple Mail so I can at least manage where and how I store my info with my folder hierarchy.
The only thing worse than this app is their customer service
by Coppercosmo on 2019/01/04 21:42
I’m trying to use this app to access my work email from home. The app has continually deleted my entire inbox for no consistent reason I can figure out. I will open a new email and it will delete the email while I’m reading it and then my entire inbox. My inbox on my work computer will still be intact, but any email I attempted to open in the app will be missing. When I contacted customer service through the app they told me it simply wasn’t possible that the app was deleting emails and never responded again. When I attempted to email customer service on my work computer it said their customer service email address is undeliverable. I missed a very important email from my boss this morning while out sick, and even drove into work to try and see if I could access the email there to find nothing. I very well might loose my job over this and their customer service frankly does not care. If you can avoid using Microsoft (which I know is impossible) do all you can to stay away from them. They are a heartless company, and their substandard products will not only make your life hell, their customer service department seems to get joy out of your pain. If I could give them zero stars I would!
God Forbid You Have to Rest Your Password
by Thanatos XIII on 2019/08/07 04:54
I was notified today that my account was disabled for “suspicious activity.” No explanation of that activity - just directions to reset my password. Tried resetting using the request form which asked for a previous password, the email address of my previous sent email and the subject line of the previous sent email, etc. Now, if I could remember my password, I wouldn’t be trying to reset it! Anywho, send the form to wherever it goes after answering the questions to the best of my ability only to be sent something saying they couldn’t verify it was really me!!! Finally got on a chat with support and was basically told “for security purposes” staff can not enable an account. When I asked how they can disable an account with no explanation and without being able to enable it, I was told to create another account... 🤬. Now I can’t correspond with my attorney via email or send anything from this account. It’s 10 levels of frustrating and has convinced me to stop using this service and to make sure everyone I talk to knows how stupid this “recovery” system is and that your account can end up disabled with no explanation or viable means to reset your password. Just a hard lesson in frustration and a waste of time.
Poor Features Compared To Others
by S_C_U_B_A_Steve on 2019/01/11 16:15
Let me first say I do like Outlook on a web platform and on Microsoft’s system - however, we changed over to IPad and IOS because of the Windows phone discontinuation. This APP has been a bugger since I set it up. I have reloaded it 2 or 3 times in the last couple of months because it fails to send- despite correct settings through our broadband supplier. Now, I can receive mail but will not send even though it worked fine for about 2 weeks - no settings changes. Besides that, the app has a very basic signature line and hardly customizable, no mail read receipts. This would be handy because I have many emails that show in the “Sent” folder that didn’t go anywhere. I understand we use this as an interface, but I shouldn’t get a banner showing a new email and have to wait 5-10 minutes for it to actually show up in the inbox. Support is via ticket not live and I have waited 20+ hours at times to get a response. Personal email is one thing, but for a business.. can’t have it. There are other things however I believe i have typed enough. Version 3.5 at the moment. Again, I enjoy outlook on a Microsoft system or as used via web - but this app and it’s updates/features for IOS are lacking.
Only one month of storage? Seriously?
by Jeff DeWitte on 2020/07/26 20:07
I don't know about the rest of you but I use this app on my iPhone for business. It has a very limited amount of storage space and I received quite a few emails. I'm only able to access emails dating back one month. No help from tech-support and I see that many others have suggested an improvement to the developers. No response. Typical Microsoft behavior. They will always think they're better and smarter than anybody else. Part of the problem is that they don't listen. That arrogance and lack of adaptation to changing behavior is what is making their company fade. The only way to access these older emails is to use the web-based browser on my desktop. This is an absolutely ridiculous alternative just simply having an app that would allow you to use local storage on your device to archive and back up your emails for easier access on the go. I'm not sure why they have such limited storage. I have tons of free storage using my yahoo email dating back to the late 90s! Absolute crap. If you can avoid this ridiculousness please find another email client to serve your business needs. And Microsoft - I hope you burn in hell.
The App is Ok
by Bethdoodle on 2019/08/01 16:21
The app has worked great since I got it last year, especially for school. But recently it’s stopped sending me notifications for some emails which has caused me to miss several emails and dead-lines. It’s too late for me at this point so please fix this issue. I don’t know if it’s because I had 2 inboxes from 2 different school emails or what, but this problem has caused me a lot of stress and I’d prefer it not happen in the future. Edit: The issue that I believed was originally occurring is not the only one. It appears the reason I am not getting notifications for emails is because these emails aren’t appearing in my inbox until days later. For example, several emails I received on the 30th of July did not appear in my inbox until today. I did not get any notifications for any emails on that 30th. This is really frustrating because I’ve received emails from university faculty who have been sending and requesting information and it is really creating a huge hassle for me and causing more stress than is needed. Maybe this is something I need to talk to my school about? If it is please let me know.
No drag and drop?
by Dvlrbbt on 2020/07/03 01:22
Maybe I’m missing something here, but as far as I can tell Outlook does not allow dragging and dropping of files with either the Files app or Google Drive in split-view. The focus/other view is not well implemented, and often made seeing email harder rather than easier (although not being able to see an email is I guess a form of dealing with your inbox overload). There is an email filing integration with another web app I use that is available on the desktop version that is awesome, but unfortunately it appears that integration isn’t available on the ipad and ios versions (not Microsoft’s fault, it’s a third party integration, but really disappointing nonetheless). In the absence of a unique feature (i.e. some integration only available with Outlook) the other third party mail apps such as Spark or just the stock Apple mail app seem like much better choices for ipad and ios. I’m not sure why this app gets the overwhelmingly positive reviews both here and by tech reviewers online as it doesn’t really seem to be anything special and appears to be missing some core ipad and ios features, although again maybe i’m just missing something.
Terrible for GSuite Accounts
by kw.squid on 2019/01/14 04:08
I’ve been a dedicated user of this app for several years and have been pretty satisfied, until recently. I started a business, got a gsuite account for it, and when I started sending mail from iOS Outlook, all of the mail from the gsuite accounts would be routed to spam by my customers email providers. At first, I thought it must be my new email address...then I tried sending mail directly from gmail on safari. No problem - no emails routed to spam. Then I downloaded Edison mail (thinking maybe it’s a third party app thing?!) and sent an email. Again, no problem - no emails routed to spam. I tried iOS outlook again...and my email got sent to spam. I reported it to the customer service team, and they brushed it off saying it wasn’t their problem. I beg to differ if the emails I send from your app get flagged as spam by recipients and yet the exact same email sent by a different app isn’t flagged by spam...I think that is your problem! And to top it off, to tell me that they won’t do anything about it, is doubly annoying. I’m removing outlook from my phone and recommend anyone with business gsuite accounts to stear clear!
Frustrating App
by rjsarles on 2020/08/18 15:26
This has to be one of the most irritating email apps I have ever used. It does remedy some of my issues with iOS email, but several things drive me crazy. I get several longer emails a day, newsletters and such, and as I am scrolling down the email it just stops with a “read more” button. It then opens the email again and returns you all the way to the top. So then I have to scroll all the way back to where it left off. If you need to switch apps for a second and return to finish the email you are reading? You guessed it. It returns you all the way back to the top and you have to scroll all the way back down. Accidentally close the window?Right again! Scroll all the way to the bottom, press the “read more” button which returns you to the top, then scroll all the way back down where you left off. There SO MANY ways they could easily remedy this but a simple one would be to have a button at the top of the email to open it in its own window. I have other issues, like not being able to create subfolders to the inbox without doing it on a laptop, but that’s enough complaining for one review.
I hate outlook
by bbaacc123184 on 2019/02/07 17:31
This is the worst email app I’ve ever used. Unfortunately, I have to use it because my university uses it. First of all, it’s the ugliest email app. There’s no contact photos shown next to an email, like in gmail of yahoo mail, so it’s hard to differentiate between who is sending you an email. All the emails blend together into a born blob of black and white, making me check this email the least. Also, you can’t search a phrase or sender and then select multiple emails to delete them. That’s half the reason I even use the search function. Perhaps you can delete emails this way on a laptop, but I mainly check my email on my phone, so it’s egregiously inconvenient. In addition the focused and other email tabs are so stupid. The app just arbitrarily organizes them with no knowledge of what emails are actually important to you and which ones aren’t. As a result, I often don’t see important emails in a timely manner because they go into the other tab. Checking my email shouldn’t have this many complications, and being able to delete my emails by search should be an option. Please fix your dysfunctional app. I’m hoping I never have to have another outlook email after I graduate.
FIX CALENDAR REMINDERS
by Brosef87 on 2018/12/11 22:29
i'm not giving this app more than 1 star until you guys fix Calendar reminders that were created on the desktop version of outlook but somehow are not able to sync on to this mobile version. Thats a crucial part of a calendar app, is it not? UPDATE: calendar issue fixed but this app is still completely useless if I can't log in with One Touch. I have to completely reboot my phone each time it starts throwing an error. This is an enterprise app how are you guys allowing this to happen. Still one star because I can't even enter the darn app. ONE-YEAR LATER UPDATE: this app still is unfortunately unreliable. For most professionals, calendar appointments are extremely important in their day-to-day business schedule. There are NOT ENOUGH notification capabilities through this app to remind people of upcoming appointments. My other calendar app, Calendars by Readdle, that I use for my personal life, I can set multiple reminders at 1 day, 30 minutes, 15 minutes, and 5 minutes before an important appointment so I can feel confident that I NOT MISS that crucial meeting. Unfortunately that type of functionality is missing with Outlook.
Not possible to access iCloud files
by WheezyG on 2017/11/20 18:01
My employer uses Microsoft outlook for email. This would not be a problem if not for this apps inability to attach documents I store on my iCloud. All my devices (watch, phone, laptop, iPads) are apple devices. I store all of my important files on iCloud. If I am replying to an email and want to send an attachment, I’m out of luck. When I click on attach, the Files section does not include iCloud. I decided to have my Google Drive sync my most heavily used work-related folder on my iCloud. But when I try to set up that account under Files, it fails and I get a notification to contact support. Support seems really communicative however. They are definitely interested in helping me make this work. Unfortunately, when I see a support notification pop up, I cannot even open the conversation without first trying to set up my Google Drive, then having it fail, then seeing the pop up with a link to contact customer support. There is no way to access the customer support chat without forcing something to go wrong then opening up the chat window. This is a definite flaw in the iPad version of this app!
So good in some areas and 1990 in others.
by NebraskaJer on 2017/12/11 23:55
Hello, I love the outlook app and I need to use it on a day to day basis. Some of the items like calendar events and sending notifications is great in parts but lack in editing. First off. Why is there no copy and paste in Outlook. I had a whole email typed up and I needed to input a link. So what would I have to do? Copy and paste it in. Nope. I have to go to safari and click share and then outlook so I can send a link in outlook. Well then when I get in outlook I have to retype my message or just paste in the other one right. Nope. Paste does not work from previous to new message. So I have to manually copy something by hand. Link or original message. Come on Microsoft. Make copy and paste work the. You get a solid 4. Add some polish and sub folder notifications and some editing tools you will have a 5 Star app again. Please fix these little flaws. You have office and should be able to make a solid app. Now let’s make it happen. Thanks.
Almost 100 percent.
by Raym no2 on 2020/08/12 13:42
I keep reading that Outlook may still not play well with all the other apps available - and, to be honest, we should not expect that it should. There are just too many apps with too many formats and offerings to contend with. However, it seems like one or two niceties of the other major apps like “Fantastical” that would be very helpful. One example is the ability to set multiple a times for reminders before an event. It may sound trivial but it is not if you are planning for a birthday, vacation or other important event. Outlook is truly a great application for IOS and I would highly recommend it to all. You have to really use it to appreciate it. If I were just starting to use Ios it would be my first down load. It is truly a 5 star app - Thank you Microsoft! However, for me to start the laborious task of transferring all my data to Outlook for IOS, Outlook needs a couple of small enhancements to push it over the top.
Contacts emails going to Junk folder
by EveningStarrr on 2020/09/21 23:29
There is something wrong with this email platform of outlook. It used to work fine and I’ve been using outlook and msn email programs and email addresses for years but now it’s putting important business mail in the junk mail folder continuously. These are email addresses and people that I have put in my contacts and have continuously told the program they weren’t Junk. These are important work emails and some I have missed or had trouble finding. I’ve had to tell work that my email isn’t working right and to resend things. Sometimes something I searched and found yesterday won’t come up today. Sometimes the only way to find a reply to my sent email is to look at my sent folder to see their replies. That’s a trick that I learned because they’ll combine your sent with its replies. People ask me what I’m using outlook for, that they’ve never heard of it and that it must be cheap and faulty. They tell me to switch. I tell them “How do you not know MSN and Outlook?”. I have to find a new email platform because this one has turned bad and it means change my email address that I’ve had for 12 years or so and I’m not too happy about that.
Apple Watch App is a Fail
by projekZER0 on 2018/12/14 17:15
The Outlook iOS app gets 4.5 stars in my opinion. I actually think I like it better than Apple’s mail and calendar apps. It does everything those apps do with a slicker UI and a little more fidelity. It loses half a star because it is not quite as simple to setup and required my to create an iCloud email to sync my iCloud calendar. Where is fails miserably is the Apple Watch app. Basically, the calendar function doesn’t work at all. It always says I have no events when I have a packed calendar pretty much every day. Randomly an event will show up, but then it’s gone the next minute. It never shows events on the complication on the home screen. Also, the number icon to show how many new or unread emails changes between a number and zero every few minutes even though nothing in my inbox has changed. There is some kind of sync issue between the IOS app and the Apple Watch App. I’ve tried everything to remedy it. My Apple Watch is how I most frequently access my calendar. So regardless of how good the Outlook app is, as a package it cannot replace Apple’s apps until they can fix the Apple Watch app.
Thank you...
by Laurence72 on 2019/09/07 12:57
This is the mail app I needed and wish I knew about it years ago. I have 4 email accounts and one is through ECPI. They use an exchange server, so guess what, yahoo mail can’t connect to it, Apple mail needs to have a password entered and a verification process is done, just to look at an email...for school. I don’t get it. Yesterday I downloaded this app and it’s already a life saver. It took a little bit for email to show up in my folders for yahoo, but I only had to verify yahoo one time when setting it up. I just finished customizing my settings and it’s even better. There’s a focused mail box thingy, I didn’t like it and it let me turn it off. I noticed you have to go through notifications and click each mail server you want notifications from, because your default is automatically selected. Oh, btw, I deleted yahoo and Apple mail apps and moved this one next to my hand receiver icon.
So Much Better Than the Native iPhone Mail App
by markedwjohnson on 2020/08/07 16:24
I had been meaning to try the Outlook app for iOS for a couple of years, moved to O365 and MS Intune necessitating my move to Outlook for iOS; fine by me. The learning curve has been minimal. I haven’t found a way to move between emails without going out to my inbox or other containing folder, but I haven’t had time to google that, either. I just wish there were up/down arrows within an email allowing me to move up/down a message within the parent folder. I like that it feels more professional in UI appearance than apps aimed at consumers in general; other than the one feature I complained about it lacking above. I haven’t tried this yet, but it appears that I can even set my OOO message, or update it, from the app! Now THAT’S a level of integration with our Exchange server that wasn’t even possible with any other mail app on the iPhone or iPad. That is awesome! I can’t wait to find out what other little nuggets it has that I haven’t discovered yet!
Looks Nice but☹️
by vishwarupa on 2019/11/02 13:54
This app seems clunky and obsolete lacking fluidity, user interface and basic functionality preventing user from easily executing simple, everyday tasks. Cannot SELECT ALL and DELETE emails in Trash Bin—the mobile app only selects 7 emails at a time; the Trash Icon is not easily seen at top of screen but rather I had to scroll through 90 emails to locate the Trash Icon at the bottom of the list of emails—highlighting 7 email maximum, scrolling a long list to get to the icon at the bottom of lengthy list of emails is not practical and requires an inordinate amount of time and steps to expedite a simple function. The REPLY field appears at the bottom of an email rather than easily, conveniently above an incoming email. The only readily available function choices appear to be Focus & Filter—user has to log online to use the few Settings options. The Search magnifying glass does not appear to be readily/easily available. The ONLY reason I use the app is I am unable to email a Word file unless from within the app. Simple, basic tasks are not straightforward some inaccessible on iOS Xs Max and iPad Pro.
Buggy when used with Google Gsuite accounts
by Wayt on 2020/02/07 19:00
Outlook works very well with my Exchange and Office 365 accounts. They claim to support Gmail, and the basics do work but when used with Google’s Gsuite email accounts, the app still has serious bugs. Very frequently, for example, when I reply to a message on my Gsuite account, Outlook shows “mail sent” (and does send the reply) but then marks the reply as a draft. So my inbox is littered with threads that are falsely marked as having unsent drafts. Even more frustrating, every so often Outlook won’t let me complete a reply to a message. I start typing, but after 5-10 seconds, the app suddenly closes the text input window, obliterating what I’ve written. It does not save a draft, so I can’t pick up again from where I left off. I now have several of theses messages in my inbox that Outlook refuses to let me reply to. There is nothing unusual at all about those plain-text messages. Outlook support suggested resetting the account and restarting the app. I did, and neither of the bugs above went away. My advice if you use Gsuite mail accounts—find a different mail app.
Terrible, just as bad as yahoo web
by LynleyGirl on 2017/12/12 23:18
Thought I’d get a better email client. Think again. (1) you will not be able to connect the Apple default contacts app., in fact, there’s nothing much you can connect to in this app. It loses email. Deleting them right out for various actions you take. There is no waiting period if u accidentally delete a mail- it’s gone. (2) don’t save anything to draft folder. It will save & alter it right where u are, then put a copy of the header - that is unalterable - in the draft folder. You will not b able to change who the email is primarily addressed to, which will b you!! So insane. (3) I just pulled up the “give feedback “ form in the app, & somebody else’s review was in it. I know they weren’t using it as example- b/c it was entitled “Outlook Dogfood”. Wish I’d seen that b4 I lost 2 important email today. Advised them this was a privacy issue- but... (4) if u get this app, suddenly, u will drown in user-tailored spam. I got maybe 5 a day b4 switching, now like 60-70. Not a coincidence. (5) don’t expect to b able to attach anything easily - nothing u want to attach anyw. There are no options for file programs to download... the list goes on and on.
Better than Apple's native mail app
by Flexjordan on 2018/10/10 00:06
I admit I was never impressed with the prior version of OWA. But this app is better than Apple's mail app. I like how the conversational threads lay out, the Focused conversations seem fairly intelligent in terms of dividing my email between important and non-important, and I love the ability to access attachments I have previously opened without having to find the original email that contained the attachment. Finally, this app seems to have magically saved my iPhone's battery life once I delinked my Exchange account from the iPhone default mail app. Only drawback is I couldn't figure out how to keep my contacts and delete my old Mail account entirely, so I had to re-connect my account in Settings in order to restore contacts and keep them sync'ed. Update 2 years later... this app just gets better and better. Thank you to the team involved for making the best mail app on the market.
Makes you LESS Productive
by @smaedli on 2019/04/07 21:04
The application workflow logic is a tragic mess, which has made Outlook an utter pain to use on a daily basis. Need to look at one email message? Good luck. Threading adds a ridiculous number of taps to view anything. Need to print or PDF one message in a thread? Nope. In fact, one can’t even successfully print a whole thread (and yes, some people in business have a need to print something sometimes). Calendaring is pretty awful and keeps getting worse. Mobile IU design or a logic to settings? Nope. Not exactly sure what paradigm is being used, but it certainly isn’t a model for people who run and gun communicate. Outlook does not reliably update, it freaks out if there’s the slightest network issue, and fails to smoothly integrate with anything. In short, if you don’t have to use Outlook, avoid this app. Like all Microsoft 365 products over the last few years, it has deteriorated into an unfathomable mess. Unfortunately, many of us (myself included) have to use it and lose hours of time each month because of its poor design tied to the wretched quagmire of the O365 cloud ecosystem.
Love it
by Chase McNugget on 2020/06/14 15:24
This app is way better than Gmail, I feel like this one is more simple to use, this app looks better and is more pleasing! I love the app on my Apple Watch. I really like the Focused part of outlook, I am just wondering how to make curtain senders go to Focused mailbox. You can add other email accounts beside outlook like Gmail and Yahoo and others. I like how if I put my phone in dark mode it does that with that app. There is a feature where Cortona can read your emails which I personally do not use a lot but is a great feature for accessibility and just hearing Emails while walking with my AirPods or other headphones. I was also wondering how you can make certain senders of mail go to trash like I have a eBay account and I get constant emails which I do t like but I want to keep my eBay account. Overall I would recommend this app way more than Gmail! Good job Microsoft!
Miserable and Virtually Unusable Mobile App.
by Dawgduo on 2019/10/31 10:30
As a field based associate, I use my mobile email about 90% of the time. That said, my company recently switched from the extremely user-friendly, logically laid out Blackberry Work app. to the complex, convoluted and extremely cumbersome Outlook Mobile App. Once you reply to an email in the Outlook App., you can no longer see the sender’s original email they sent you, you can only see your reply unless you go into the email again and scroll down and click on “Load Message,” in which case you can see the sender’s original note, but have limited ability to forward or include attachments a second time. When I click on web links, it launches me into Microsoft Edge App. and very few of our intranet sites work (they all worked perfectly in the Blackberry Work browser). If I want to see my “forwarded” or “replied to” email, you should just be able to go into “Sent” items and see that, if you so choose, but in this app., you can only easily see your most recent forward or reply. HELP MICROSOFT!!! Please fix this to work like a normal email system. Why did you try to reinvent the wheel here?!!
Email just stops working and prompts for password.
by G, Ron on 2020/07/31 04:36
On multiple iOS devices the email will just stop working and prompted for a password. When entered it doesn’t reconnect. Tried resetting the account, removing the account and re-entering, and deleting Outlook and reinstall. Nothing works. The “Contact Support” option is a total joke. Received initial response from my request immediately and I’m still waiting for a response after 24 hours. Opened another support ticket on my other iOS device and entered all the requested information for the original device and again received and initial response immediately but then nothing for hours. Then I received a response asking me to perform another test. Still waiting for the response from support. I really like Outlook when it works. I like the email, calendar, and contacts all in one place. I have been using this app for several years and on multiple devices. On multiple occasions I have had to contact support in order to get the app working again. Each time their response gets slower and slower.
Great replacement for Mail, needs only one fix
by rebg23 on 2020/07/29 15:34
Overall I really like outlook and find it is equal to or better than Mail in virtually all respects. The reading function works amazingly well, and the overall layout and functionality is excellent. The one function I don’t like in Outlook and wish work like Mail is the undo function when I am filing and moving messages into folders. In Mail, if I move a message to the wrong folder, I can just shake the phone and and trigger the undo function to reverse the move, even several seconds later. But in Outlook, the undo is provided by a software button that appears for only a couple of seconds at the bottom of the screen. If I don’t click the button right away, the ability to undo has passed, and then I have to hope I can find the message in the wrong folder and manually re-locate it etc. Not a deal killer by any means, but if that were fixed, I would give it six stars.
Adequate
by Katy Burke on 2018/11/02 00:54
Let me start by saying my extremely hectic life has gotten a lot more organized with this Outlook Account. The app itself can perform most of the basics that the web version can. A major improvement that they should work on is the calendar section of the application. On the web, when you make a new event you can categorize it, change its color, and other additional features that aid in quick location / identification of events documented. In the application, there is a limited amount of things you can do: you cannot change which calendar it’s saved on, cannot classify into categories, cannot change an events color, cannot view the schedule in any other color (this means that even if you have separate categories / colors on the desktop version, the application shows it all as one color), and etc. If they improved this feature, it would be almost as perfect as the desktop version of Outlook is!
Group Access in newest version
by ProfCalculus on 2018/04/28 14:50
Our university uses Office365 for email and provides us access to the suite of products it includes. Because this the web portal is how most students access their email, I decided to use a O365 group to organize my student workers with a dynamic group calendar. I'm using the O365 calendar vs a Google Calendar or any other 3rd party calendar because that would require an additional account for students. I was happy to hear that group access was going to soon be found in the outlook app, because the MS Groups app is atrocious. Well here it is, and we still have ZERO support for shared or group calendars in the app, all we get is email support, which we had for the most part anyways, because I would get group emails sent to my regular account. It seems like the only additional functionality we have gained is the ability to send a NEW group message from the app. This is VERY DISAPPOINTING. O365 actually makes it MORE DIFFICULT to manage my group. Don't get me started on the discrepancies between groups and teams, that's a rant for another day.
Great app, but ...
by ebassily on 2020/05/07 05:10
When I delete or archive an email it takes me back to the list view rather than moving on to the next email. I should at least be given the choice of whether I like to move forward or go back to the list. Making contact pictures appear (as advertised in app pics) beside each email from them is a pain. I have been trying to make it happen for quite a bit now without success. I even copied many of my 6+k contacts to Outlook on my Mac to be on the Exchange server rather than on iCloud but it didn’t work either. I think the problem is that Outlook insists on keeping itself isolated from iOS apps and their SDKs. It doesn’t show contacts from iOS although it does show iCloud calendars. The app even doesn’t have a Contacts tab like its macOS counterpart. There is a Mail tab as well as Calendar and search tabs, but no Contacts. Even the Contacts section on the macOS app is far inferior to Apple’s stock Contacts app.
Email account issues
by DurdeeBurger on 2018/02/21 13:22
I used outlook for iPhone for about past 6 months or so and generally liked it a lot more than stock mail app. Has a nice look, calendar view built in, lots of nice extras. This week my yahoo account kept asking me to sign in. Every time I sign back in it tries forever then asks me to try again with modern or legacy sign in. Doesn’t matter what you choose cuz nothing works at this point until you force close and restart. I also can’t get to my mail without addressing this as it won’t let me so I was forced to remove yahoo. I thought whatever that’s my junk mail anyway perhaps yahoo having an issue. Now it’s doing it with my gmail account. I re-signed in for it last night and now this morning it asks me again when checking my mail and even though I sign in correctly for both accounts (I get emails telling me so in other accounts about sign ins on Microsoft app), outlook keeps asking me re-sign in or remove account. Well now I’m down 2 email accounts so deleted this app and back to old reliable stock mail app.
It kind of blows compared to the capability of using the site, or other email handlers.
by Netkid_100 on 2020/08/14 16:44
I’ve used Outlook since it was Hotmail originally. This app has the least of what you need, and tries too hard to be new with a weird (Focus) switch for your inbox. Meaning I miss all types of email that it doesn’t think I’m focused on. Plus, it has spam and phishing emails filtered into the Focus section. My main issue is that I can’t find any rule setting, or block option for repeated spam mail. I blocked everyday in my Apple email app, and didn’t see as many spam messages hit my inbox until I started using this app to check the addressee and mark the message junk. Since there’s no menu, submenu, or tap/hold option to do so either. I don’t know who made this app, but it’s missing most of what makes Outlook efficient, and Outlook is getting terrible at filtering out spam/phishing/general junk emails in the last year. Might need to make the full jump to Gmail, even as a Microsoft supporter.
Finding older messages.
by CHRIS71384 on 2020/07/29 19:55
I find that e-mails sent that hit my inbox,that I have replied to, are then only available in my sent folder. I don’t believe that should be the case. I think word search and recovery of past e-mails could be improved upon... Sometimes it takes too long to find certain e-mails. Ex: If someone e-mailed me at 1:15 3 weeks ago on a certain date, I can’t go back to that date and find the e-mail in my inbox if I replied to since then. Also, if I check my sent folder, it is difficult to find it sometimes through name search more often than not. Also, when I do find the e-mail, sometimes the whole thread is not there with attachments.. Lastly, I think copying and pasting PDFs from one e-mail into a new e-mail thread could be easier. In fact, having the ability to do that with multiple e-mails, all through Outlook in the phone or tablet would be ideal. Aside from that I enjoy it. Thanks
Best email app (if you are in the microsoft ecosystem)
by Heck No!!! on 2019/01/23 16:39
Update 1: love the email app and sticking with it. As a suggestion, can we add different colors or themes to it? That would be a nice update. Ever since microsoft released its office apps for ios, i immediately dl and have been paying a monthly subscription. I used other email apps when attaching doc/ppt/exc files to them. Some gave me trouble and Gmail app just doesnt offer it. So i gave outlook app a try. And i am impressed. It is a very clean interface simple to use and allows you to sign into diff email accounts even if they are gmail yahoo etc. Can configure it the way you want and you can turn off focus group. Also comes with a calendar. If you are invested in the microsoft ecosystem then this email app is a must have for your ios device. Easy simple and you still enjoy the office environment on ios.
Almost Perfect
by LSU Theta Chi on 2019/11/02 01:36
Robust set of features of power users, like email scheduling, a smart focused inbox system, unified calendar management, etc. are indispensable for today’s business users. The app is clearly the best overall mail management app available, but is also clearly lacking in some key areas: • Search functionality is incredibly limited and notoriously unreliable • Push notifications typically arrive well in advance of the actual messages driving the alert • E-mail signatures cannot be customized with HTML, Rich Text, or logos • Opening attachments is virtually impossible and requires several “Try Again” reload attempts, with a (generously speaking) 20% success rate • Outlook seems to caches passwords but fails to update them across devices, meaning users of iPad and iPhone will frequently experience account lockouts upon password reset New feature suggestions with overwhelming support seems to be largely ignored by the developers or, at best, are prioritized lower than less useful functionality. All in all, this is a fantastic app for email management with Exchange, Office 365, and other Enterprise mail systems; but its serious lack of other meaningful features renders it suitable only for casual business correspondence. Without more comprehensive message formatting functionality, and until the loading of attachments is repaired, this app deserves only four stars.
Well it used to be great
by -Glen- on 2019/09/03 21:44
After an update a bit over a month ago this app has become nearly useless. It all started with images not automatically loading in some messages which was completely random. I found if I expanded the To/From field by tapping it the images would load. Also exiting the message and opening the message caused the images to load. Support had me try resetting my account multiple times from within the Outlook app, updating to two new versions, uninstalling and reinstalling, disconnecting and reconnecting my account and nothing worked. I now constantly receive updating notifications on the bottom of the app that seemingly hang. Opening email hangs more often than not without even loading text. I’ve had no problems with the iOS default mail app, Outlook online, and the Office 365 PC Outlook application. Very disappointing since it previously worked so well. Finally support responded by noting the issue and closing the case with no solution or work around. I pay for Office 365 yearly and this is the support I receive???
In a time of so many working apps...
by Issitt on 2017/11/18 03:35
In an age in which there are so many apps that one can download to their phone, why would anyone choose to use this. Glitchy, constantly crashes. Very poorly organized. What I mean is that every time I update this app I have to go into the setting menu and turn off the featured email, feature. Because that feature is worthless. It makes it hard to get to my newest emails, or god forbid I want to find an old email. This app is slow to load, slow to maneuver, and just generally unpleasant to use. It seems to have trouble connecting to the outlook servers, so that often emails that I have deleted are still in my inbox when I sign back in, although the app does like to move them to the featured list. So the emails that I definitely don’t want I am sure to see every time I log in. Then if you are silly enough to try to edit your archive, or really any of your folders, don’t select more that two or three to move or erase at a time, because the app can’t handle you selecting more than that. It will crash and you will have to start all over. Just a bad app. I think that you would be better off with one of those free kinda crappy email apps. At least they don’t pretend to be useful or awesome.
Ehmmm... horrible
by RObo2000 on 2019/07/15 11:18
Only reason I use this js b/c my employer forces me to. This email app is literaly the most horribly designed piece of software Ive ever used. Its completely illogical (like unable to see the text people wrote me while responding), to being absolutely impossible to switch between email (sub boxes) have to first go to other account, then again go back to side menu and select where I wanted to go in the first place. I have several Gmail accounts, I cannot give them a name, I have to deal with some stupid symbols all looking the same and randomly guess which is which. Calendar functions are - super - slow, can take up to 15 mins for new appointments to actually show in the calendar (irrespective of which account is used, it an app problem), scheduling meetings across different time zones is impossible .... just to name a few of the things that have worked in Apple Mail for over 10 years. So yes... absolutely unusable for power users / business users... esp if you are used to any Apple product that actually was designed with usability in mind....
Otherwise Excellent App can't Alphabetize Contacts...
by Portfolio Mgr on 2018/11/12 15:49
Microsoft Outlook has quickly become one of my most frequently used iPad apps. For those familiar with any of the PC (or Mac) based versions of the program, the Outlook app will be highly intuitive. Microsoft releases regular updates that address reported issues and which make the app increasingly useful and navigable. My only real complaint has to do with an ongoing problem of late in the app's handling of email images. Often, placeholders are all that appear. I have looked into security settings and other possible causes for this and cannot resolve the situation. (Many other complaints from other users of the Outlook app about the glitch are documented online.) The problem does NOT impact the native Apple Mail app, which displays email images just fine when used instead. Only Outlook exhibits this image-related problem.
A gem marred by fundamental problems
by Chideniska on 2018/01/10 03:21
This app is superior to the built in iOS Calendar and Mail apps in almost every way. And yet I use it infrequently, only when I really need its capabilities. I’d love to use it exclusively. So why don’t I? Three big reasons. (1) it’s slow to start. When I open Mail, it’s always there. No load time. When I open Outlook, I can wait 1-3 seconds for the darn thing to load if it hasn’t been active recently. That’s a drag. (2) what’s worse, the messages are not auto downloaded. So I open the app, then wait for 5-10 seconds or pull down to refresh and wait 5 seconds to see new messages. What? Why?! (3) minor... but I’d like to have calendar and mail separately so I can look up my calendar while responding to an email. Microsoft, please, please solve at least issues 1 and 2 and I will happily carry the banner of Outlook for iOS. Until then you are just upsetting me but giving me such a fantastic app that I can’t use effectively due to these major flaws.
WHY BOTHER WITH SUBSTANDARD PRODUCTS
by Emory727 on 2020/01/27 19:22
I’m an Apple user and enjoy all Things APPLE! Formerly, I was under the mistaken impression that MSN was for people that simply had not had the opportunity to use APPLE as of yet. Have slowly migrated to a Windows (several windows computers) computer, MSN applications, I defy anyone to show me a computer other than a Windows computer that has the capability to run a diagnostic test on any given issue, diagnose the issue at hand, apply the repair all without the users input. Basically the computer repairs it’s own software issue. That may seem like old news to many but it’s still Extremely Impressive to this power user. That’s only one example of a multitude of very forward means of planning and execution of the plan. It’s no longer a mystery to me as t why MSN is the firm everyone else wants to model themselves after.
Some issues
by bb1769 on 2020/05/05 01:13
I’ve been using Outlook as an alternative to the built in iOS mail app due to recent vulnerabilities discovered in the latter. Generally it’s ok, but I find some things less usable: 1) longer emails display a “Read More” button after scrolling part of the message. This is completely useless and requires unnecessary clicks. There’s no reason not to simply scroll the entire message. 2) after deleting a message, the app returns to the message list. There should be an option to read the next message, again to avoid extra clicks to read your emails. 3) no indication when the app checks for new messages, and doesn’t show last-update time. I’m used to iOS app clearly indicating this, so similar function would help here. 4) delete button in upper right when reading message: this is a personal issue, in that when holding my iPhone XR with my left hand, I cannot easily reach the delete button.
Unstable
by ForceX on 2019/05/24 14:45
Constantly locks up when switching to “Other”. If you are lucky and have a version that works great. Never update to a newer version as you will be playing roulette and will most likely end up not able to access your email. A sign of problematic programming is frequent updates. This app has lots of updates, just about all of them say “bug fixes, optimizations and performance improvements” or the like. However the app only gets more unstable. Focus less on frequent updates and more on fewer quality updates. No Email app should have multiple updates per month. The only time an update should be issued is for notable new features or compatibility due to core OS changes. But release after release after release of “Bug fixes/improvements” and it’s still unstable to the point of being unusable is unacceptable from a company such as MS. Makes me wonder if the development of the app has been contract out. For best results stick with Apples built in mail app.
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All Versions
4.0
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 5
1,537,933
 4
362,745
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73,344
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10,464
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Current Version (4.56.0)
4.0
1,856,521 total
 5
1,439,822
 4
331,570
 3
65,770
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7,942
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11,417
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