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Create photo books quickly, easily and for FREE with the world’s #1 photo book app! Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The freeprints photobooks® app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone or iPad. And best of all, you get one 20-page standard softcover photo book every month for FREE! You pay only a small delivery charge. There are no catches—no subscriptions or commitments™. Just free photo books. Here’s how it works. • Get one free 5x7 or 6x6 standard softcover cover photo book every month. • Optional premium hardcovers in 6x8, 8x8, 8.5x11.5, and 12x12 are also available. • Start out with 20 pages. Or add more pages for a small additional charge. • Pay only a small shipping charge of $7.99. Our shipping charge never changes, no matter how many books you order. • There are no subscriptions or commitments. Create a photo book whenever you like. • We guarantee 100% satisfaction or your money back! It’s beyond easy. • Add photos from just about anywhere—your device or sources like Facebook, Instagram, Dropbox, and previous FreePrints orders. • Photo books arrive on your doorstep in just days. • You’ll find yourself coming back month after month. Now that photo books are free, there’s no reason to wait for a special occasion! All freeprints photobooks® feature premium papers, vivid color and long-lasting laminate covers. Interior pages are printed on acid-free, archival paper with a satin finish that makes photos sharp and vibrant. They’re printed and bound in the U.S. using the highest quality standards. ABOUT FREEPRINTS®: freeprints photobooks® is a member of the growing FreePrints™ family of mobile apps, each dedicated to designing personalized products quickly, easily and affordably. The popular original FreePrints® app lets you order 1,000 free 4x6 photo prints each year, paying only a small shipping charge. We’re glad you’re here – and we believe you’ll find our apps, products and services to be the very best in the business. We hope you enjoy using freeprints photobooks®! Copyright © 2012-2021 PlanetArt, LLC. All rights reserved. FreePrints®, freeprints photobooks® and the freeprints photobooks® logo are trademarks of PlanetArt, LLC.
EXCELLENT books, wish there were more design options
by Cate1105 on 2021/04/12 14:40
I couldn’t love these books and this app more if I tried. I make one every month for my daughter, and have made several as gifts for family and friends. I usually upgrade to the lay flat pages, and the quality is outstanding! I just wish there were more background and design options. They do add new ones occasionally, but I’d love if there could be more.
Thanks
by Emelysdelv on 2021/04/12 01:32
Thanks you for you hard work, I like my book!!
disappointed
by brndisiwjfbg on 2021/04/11 03:08
I never got my photo book was so excited though :(
Beautiful memories
by Nana Cici L. on 2021/04/08 20:05
I love all the photo books that I have created! The books are beautiful, pictures are clear, and the price is right! I will continue to use this app in the future! Love it!
Love my books
by kKieks Girl on 2021/04/04 03:11
Great family memories
BUENO
by aguilacasanova on 2021/04/04 01:18
Me encanta el app, estuve buscando uno para hacer un libro infantil, necesitaba portada y contraportada y solo en este app lo encontré, lo que me ha desagradado mucho es que para hacer otro libro de fotos es imposible no sumamente difícil borrar las anteriores fotos que ya usaste y añadir nuevas, por favor me encanta su app, arreglen este problema .
Everyone should use this company
by dleeis0814 on 2021/04/03 21:20
I have gotten the pictures, the photo book and the photo blanket. I have no complaints whatsoever. No problems no issues with quality and good prices give them a try
Easy! Fun!
by jambisket62 on 2021/04/03 20:39
I’ve got 2 so far and I love them
Fake fake fake
by AKTER🥰 on 2021/04/01 21:14
Please guys don’t believe it. With shipping and tax it’s cost too much.
Great grandma loves them
by Comstock11 on 2021/04/01 19:58
I wasn’t sure what to expect when I made my first book, but it seemed like a great way to share photos with my 87 year old Mom. She does not have a computer or a smart phone and she lives 4 hours away by airplane. She has 4 great grandchildren who are changing all the time. Before Covid my brother would show her pictures of the kids on his phone, but she is of the generation that paper photos mean more. She was so excited when she got her first Photobook! She brought it with her to dinner to show her friends at the assisted living facility. Now I can send her one every month so she can keep up with the kids! It couldn’t be easier. I pick out 20 pictures in my phone, add a description if I want and they make and ship the book to her for the cost of shipping. It’s a no brainer!
Pictures
by retire love it on 2021/04/01 09:49
This is awesome and would recommend for anyone to use it I love it I have I been using it for a while nice pictures
Lisa Marie
by foxmama30 on 2021/03/30 15:15
This book of graft saved online didn’t work as well as I had hoped! My daughter Lisa died suddenly from unknown reasons and these pictures bless my heart, she was only 13 years old in 1988! Thank you for your website.
Scapbooker
by Waterlily Fan on 2021/03/28 20:38
Experimenting with digital! Photobooks is a great way to learn😍
Photo book
by LMT0317 on 2021/03/26 23:23
On time and great!
FreePrints Photobooks
by Tarsha Smithson on 2021/03/26 21:33
Best pics perfect color good quality paper I love my book it was amazing
Keepsake Heaven!!
by Discipline Problem on 2021/03/25 23:25
I’ve been using this app for over a year and each book, whether a quick collection of event photos to give as a timely gift or a organized photo project, the resulting books are beautiful. The range of choices in page layout, cover type and book size gives me a full spectrum of options in creating lasting keepsakes for me and my loved ones.
Bogus
by laksldowjsos on 2021/03/25 21:30
This app jus took my money after hours working on a stupid book and then gonna tell me the order didn’t go through but the payment did of course
Love It
by Soopooca on 2021/03/25 09:15
I started with Free prints was really happy with it. Tried the Free books and just love it. So easy to use, and I can create a photo album in one easy step. Instead of waiting for the prints and then putting them in an album. I was just getting the soft cover, which is free, then tried the hard cover for $5.00 more, now I’m loving the hard cover. You can title pages, have a background design, arrange each page with up to 6 pics. It’s great! Would highly recommend to anyone wanting to keep hard copy of their pictures.
Cool concept but
by Fwuzzfwuzz on 2021/03/25 03:15
All my photos are in google photos not google drive - they need to update the integration to make it usable.
Photo tiles
by Travlin Tony on 2021/03/25 02:22
Excellent! Great looking, perfect size and cost was reasonable. Will order more.
FreePrints Photobooks
by Lindy1940 on 2021/03/22 16:55
I am very happy with my books!
My recent photo book
by Bocapeach on 2021/03/22 01:58
I am so impressed with my recent photo book! I put it out on the living room coffee table it is so beautiful! I have only had one other one made as a birthday gift to my daughter and we also loved it. I am hooked!
No está en diferentes idiomas .
by idrialpe on 2021/03/21 13:08
No me gusta por esa razón. Debe estar en Español también.
Pictures
by Kmorvai on 2021/03/21 03:23
I have had 2 sets of prints made and the colors are so vivid and lifelike. They are beautiful!
Great!
by Skyy-Blueeeee on 2021/03/21 01:22
I’ve ordered from this company several times and love the product each time!
Free photo prints
by monices on 2021/03/18 16:46
This is the most amazing company I ever used.The books come out beautiful.
The photo book
by smile vonnie on 2021/03/17 23:57
I like it book but page came loose not secure tight Sarah
My book
by I can't remember my nickname! on 2021/03/16 21:21
I got my book today and it was 2 days early! Thanks!
Review
by Agent Michael Scarn89 on 2021/03/16 20:21
I like the photo tiles and the blanket. I am not happy with the quality of the photo books. Won’t be ordering those again.
In progress books bug
by Pasta pasta on 2021/03/15 21:11
There's a bug where you can only have one "in progress" book at a time. Then, the create button changes to "Edit" and you don't have the option to create another in-progress book. Additionally the "create" button moves to the purchases segment and tapping that completely erases any books you have in the "in-progress" tab
Book
by /;()$&& on 2021/03/14 11:37
I thought the book was a little bigger than what I received but I like it overall
Wonderful
by UmeGranny on 2021/03/14 01:33
Great memories
Soft book
by Yolanda Jordan on 2021/03/11 00:56
I pick out photos and they arrange them in a book, I pay for the shipping cost. They’re great!!!! Thank you
Amazing
by Cheesycrisp on 2021/03/10 15:24
This is such a wonderful app it is amazing! I love it and I will continue to use it. I wish it was a little bit easier to change the colors and backgrounds etc. but it’s kind of hard.
Love my photo books
by me myself & you on 2021/03/08 18:01
Yes, BOOKS! These books are so well put together that I have three already. The options for themes and layouts are enough to please just about anyone. I’ll be purchasing a few more as well.
Photobooks
by Familybooks on 2021/03/07 10:24
My photobooks arrived and we have really enjoyed them! They are nice quality and in my opinion an awesome deal! I’ll be buying more!
Photo book
by Lt@24 on 2021/03/07 05:49
Love the design choices and minimal cost of the photo books.
I love this so much!!
by AmySchweighart on 2021/03/06 20:28
I love this so much!!! All my products are perfect! I plan on ordering a lot more!! Thank you so much!!!
Sir Toma Hawk
by Weezer Karen on 2021/03/04 21:01
I had just lost my baby tea cup Yorker Sir Toma Hawk on 2/16/21. And we was trying to do a book of all his pictures we had , but every where we looked it was all so expensive. But this saved the day and we picked the most beautiful pictures. I love my book.
Photobooks
by Ddnancy on 2021/03/04 18:18
Receive my photo book it was mind blowing ****** thank photobooks guys am a happy customer
Cant use password
by d.d.Don on 2021/03/02 10:27
I’m trying to order photo books but it keeps saying my password is not matching the email address.this is the same email and password I’ve use before to order Photo Books. Can you look into this and fix it for me. Thank You
Great quality
by MiaGSosa on 2021/03/01 23:57
I ordered the photo book and just received it and it was better than I imagined! Perfect picture quality and the book is very durable . I customize each page and it was very user friendly.
❤️
by me nyself I on 2021/03/01 01:59
Love this app
Photo book
by photo boon on 2021/02/28 02:50
I absolutely loved my book and I look forward to many more
Beautifully Done!!!!
by inglysh on 2021/02/28 01:28
I have to say that this company is fast with their order and my photo book was beautiful.
Photobooks
by Lady K1980 on 2021/02/27 19:49
I absolutely loved my hardback book, it had some imperfections in the bind with the glue but I still loved how it turned out. The paperback book I would use for my causal pictures. The hardback is my favorite
Customer service not the best.
by Jschooley2021 on 2021/02/27 19:44
I placed 2 orders for photo books , $27.90 a piece. The person never received them. I was still charged. Tried sending multiple emails to no avail. Zero stars.
Free foto book
by 527282924)3678 on 2021/02/27 02:11
Am looking free foto book shipong 13$
Photobooks
by Evie Mae on 2021/02/25 22:57
I have quite a few books now. It is set o much easier to share with a book than loose pictures.
Great quality books for free
by LAE310 on 2021/02/25 21:00
Keep up the good work guys. This app is great and I’ll never use anything else to create a book. The websites I use to use were sooo painful and slow but now I’m actually enjoying making books very month. App rocks! Won’t ever make a photobook on my computer again. Thanks!
Juliana Photo Book
by t6i2n8a on 2021/02/25 02:12
My Free photo book is an adorable way to celebrate my granddaughter’s first 2 years! I love being able to make a book out of the highlights of the past 2 years. My granddaughter, Juliana (JuJu), loves looking at “her” own personal book. She points out her favorite people and pets that have shared her life. The book is very fine quality. Durable enough for a 2 year old to look through (with supervision). Picture quality is very acceptable, considering the photos were all taken with my phone camera. Creating the book is pretty easy, and options are given for backgrounds and different cover choices. Thank you for this unique and affordable product!
Queen Kitt Kitt
by Queen Kitt Kitt on 2021/02/23 20:26
I just love love love all my items. I received them in a timely manner. They were flawless.
Wonderful gift ideas
by Pharmacyabq on 2021/02/23 05:38
Daughter introduced me to this app, and I’ve compared value and quality, and have not found anything remotely better. Love the free gifts!!!
It was a nice idea but no
by rettwhizzer on 2021/02/22 20:01
It’s a nice idea but it’s not ‘free’. It doesn’t cost $10 to ship a softcover 5x7 20 page ‘book’. It costs only a few dollars. I ordered 2/7. I received an email stating it was shipping rather impressively quick. Now it’s been 2 weeks and has not moved even an inch in shipping. When attempt to reach them I get a popup that tells me simply to continue to wait rather then giving me someone to contact. I’ll stick with Shutterfly. They also do a ‘free’ book that is equivalent to this but it ships and received timely.
Photo book Experience
by TLYNN62 on 2021/02/22 13:44
I was really excited when my photo book arrived. I was not sure what to expect, but when I received it I was sooo excited 😁😁😁 The pictures were very clear, and they make the best memories to look back on. Thanks again,, I truly loved them. Sincerely, T. Westfall
Love the idea
by whocaresitsgarbage on 2021/02/22 01:34
I love the free books App but....I continues to crash every time I try to load pictures for an album. I have made several books over the past 4 years, but for some reason I haven’t had much success with this updated App.
FreePrints Photobook
by A Happy customer , Ashley on 2021/02/22 00:07
I loved both Photobooks we created on Hamilton Puppy and 1st year Baby Gem !! The pictures were clear and It was so easy to create with the different background colors and designs. We chose the hard cover book and loved it !! We will definitely be ordering more!!! Thank you , we very happy !!!
Great quality
by CB991 on 2021/02/21 12:57
The photo books are very easy to put together and great quality.
Perfect!
by AndiWesaw on 2021/02/21 06:58
My husband loved the book I made him for Valentine’s Day! And it arrived very quickly:)
Me encanta
by Rat_woman on 2021/02/20 16:31
Es súper y fácil para hacer y guardar mis memorias 🥰💯
Best Photo book app
by Irina6329 on 2021/02/19 07:26
The quality is so good, the shipping is super fast and the prices are always fair. Love the books they make!
Pics,, photo books
by Haley Lynn:] on 2021/02/19 06:22
I love all of them... they are so special to me... thank you!!!
My view
by Readerskeeter on 2021/02/18 14:19
The 10 free photos are great. Easy pick from your device and arrived quickly. The shipping costs are a drag.
Pay for nothing
by LDS convert on 2021/02/17 19:12
I ordered a book never got it and the so called tracker shows in route should arrive 1/13/2021. It is now 2/17/2021! Bad business. I won’t waste my time nor my money. So sad!
IrokRockOn
by IrokRockIn on 2021/02/16 00:41
I love my photo book it looks amazing!
LOVE these books!!!
by Brkennejwmhdidmwnidnwbhsldnidn on 2021/02/15 17:56
I have been using this company for years and these books are high quality and perfect for keeping memories of the family!!! Thank you ❤️
Photo Books
by hurt granny on 2021/02/15 06:34
I ordered and reordered a photo book Neither one of them were delivered!!! I’m very disappointed and upset about this. I know for a fact that I will not order anything from your company again! I also feel that I deserve a refund for both books.
Perfect
by Ms Runnels on 2021/02/14 13:51
I like the hardbacks the best so I pay extra for that. I bought 4 books at Christmas and 1 for a January birthday present. They were all perfect.
Love
by ShelbyGomez91 on 2021/02/13 20:43
Absolutely love love love this company/app ! Great quality, and wonderful memory keep sake !
Book
by 8 DIAMONDS on 2021/02/13 00:18
I paid for my free book yet they are telling me it’s not finished I tried again so I’m actually owed two books
Great advertising
by Peachtree Grooming on 2021/02/12 23:04
I’m a dog groomer and I love the ability to take before and after photos of the dogs I’ve groomed and compile them side by side! The clients love to see their own dog in a real book!
Moms final wish
by Fintflicka on 2021/02/12 14:31
I love to scrapbook, But that takes time which is something I don’t have a lot of. Just before my mother passed she requested that I would renovate my kitchen. So in her memory I have taken pictures from the beginning to the end. With a photo book,that is hard to cover by the way. I have been able to create a memory of the processIn a beautiful way. For that I am very grateful. My family and I also take vacations, and I have started using photo book for that reason as well and I have not been disappointed. Sincerely, grateful in New York
Love it!
by CECI#1 on 2021/02/11 02:18
I had lost many photos due to breaking my phone and with free prints I am able to print the pictures I like for just the shipping cost. I totally think they are worth it.
App doesn’t work well
by Dee082018 on 2021/02/10 15:30
I have used Shutterfly frequently and then it was introduced to me about photo books. Started creating books. Well now the app doesn’t show any of my previous orders. And I recently placed an order and it had the wrong delivery date. And I can’t track the book that I recently created and purchased. Please fix.
My first order but not my last!
by nella354 on 2021/02/10 02:40
I couldn’t have been more pleased with my order when it arrived today! It was a photobook of my beloved dog, Bensen, who passed away in January. I will treasure this forever and I’m excited to place another order!! I highly recommend Photobooks!! 👍🏼
Grandchildren Photobooks
by doopot on 2021/02/08 16:38
I love that I get keep and cherish all my pictures and show my grandchildren!? I have ten!❤️
Wasn’t what I expected
by Atkins Lover 18 on 2021/02/07 18:44
The book was cute but very small.
Free Print Book
by ErkyK on 2021/02/06 22:51
I was blown away by the quality! My family loved the book and can’t wait to order more. Thank you!
Photo book
by Tbc315 on 2021/02/06 06:23
Easy to order. Arrived in short time. Well done.
Photobooks
by CountryBlessings on 2021/02/05 15:46
These are the best gifts to purchase for any occasion especially for keepsakes for family. I love them!!♥️
My Photobooks
by feliz51 on 2021/02/05 12:41
I love this beautiful idea had 2 Photobooks done of my granddaughters and plan to have more made such a great way to have your family memories printed I plan to have a little Photobooks library of my loved ones done ❤️
Loved my book!
by Misuki<3 on 2021/02/05 07:43
It’s so easy! And can customize however you want add multiple pictures, change font and the background is great! Definitely recommend
Memory Enhancer
by reinmannik1 on 2021/02/04 18:34
An easy to use tool to create and relive memorable memories. Unfortunately 2020 was a bust for travel so who wants to have memories of sitting home. Here is wishing a return to normal for 2021.
Missing book
by MSLLLLLLLLLLLLLLLLLLLLL on 2021/02/04 14:11
The first book I ordered was super fast and nice. Probably because they desperately want you to use their app. Ordered a 2nd and reordered it for someone else as a gift. Got my 2nd cheaply made book. 3rd book, got notified it was delivered 3 days ago. THE BOOK NEVER ARRIVED. There is no way to contact anyone. If I don’t see the book be the end of this week, I’m contacting my bank to get my money back. And trust me, they do a great job doing it!!!
Most recent book
by brenmurph on 2021/02/04 13:46
I was disappointed in my recent book as I was unable to make the captions in black ink. It printed in white ink and is pretty much invisible. I tried for many minutes to change the color to black with no success. This is the first time I have been disappointed in this company and I have made over 25 books with you. Laurie Ridgley
Great App, okay book quality
by munozreyna on 2021/02/04 13:16
I wish the app had more upgrade options if that’s what it takes to have a better quality book pages. The hardcovers are great! Good quality it’s put together nicely.... it’s just the pages themselves they are not very glossy nor thick... The app though!! The app is AMAZING! Best app I’ve used so far. Makes it so easy to customize and put together I absolutely love making these books! I will keep using unless the photo quality keeps going down :) !
Never arrived
by Asianbtrfly on 2021/02/03 00:13
I ordered my photo book at the beginning of January, it shipped on January 8th, it is now February 2nd and it is still in transit, however, there is no one I can contact to find out what the problem is.
Do not recommend.
by kitkitdizze_ on 2021/02/02 01:02
If you make multiple books at the same time you have to pay $8 shipping for EACH one. The app is super slow and there’s no option to edit books on your computer which would have a much bigger screen than a phone.
Beautiful Results
by Cdinki194 on 2021/02/01 03:30
I have ordered multiple photo books and love them all. I show my books off and promote your company as often as possible.
Clunky
by Bcrogs on 2021/01/31 04:28
The overall app is clunky and I can’t access my photos on OneDrive.
Happy
by Feudandfriends on 2021/01/31 02:32
I am more than happy with the quality of my Photobook... once I download more pictures of our minimony I will make another book. I really love how it’s al put together.. this time I will take the time to add text. Downloading this app was the war decision I’ve made! I’m telling everyone about this app.
Photo book.
by mom cec on 2021/01/29 18:46
I sent for a book. Have not received it please check it’s progress. Thank you. Cec is my nickname.
Fabulous
by 1happy GiGi! on 2021/01/29 00:53
Photo books are AMAZING! I have been an avid scrapbooker for decades. I enjoyed making them for my children and students. Now I can provide the same type of gift for my family and grandson with professional results in a fraction of the time! We have wonderful remembrances of our vacations and special life milestones! I HIGHLY recommend them!
Love this
by Buccums82 on 2021/01/28 07:58
This app is awesome great for holidays and just random pictures
Order was not received
by srk2001 on 2021/01/28 03:48
Order was not received.
Love this!
by dmackoy on 2021/01/27 17:45
Everyone I have sent gifts to from here LOVE their gifts!
Love my Memories
by Goddess lorrie on 2021/01/26 17:21
I had all my grandchildren in my book every one loved it the picture are wonderful.my daughter gave it to me as a gifted from my daughter.
Photo book?
by stasiswolf on 2021/01/26 02:01
I have not received the book yet even though email says it arrived. Order FP159185909554 and FP110334642731
Photobooks
by esfanson on 2021/01/25 20:42
I have given several as gifts. The recipients enjoyed them immensely.
Love this app
by ..Heather on 2018/11/25 23:30
I just ordered my second book as a Christmas gift for my mom. The first was a 6X8 hardcover of my family’s summer. I filled it beginning to end with our entire summer, dedicating a couple of pages to each big event/vacation. It’s 20 pages long with about 85 pics in total. Some pages have 2 or 3 pictures where other have the max 6. The pictures are beautifully printed and very clear. I have always loved scrapbooking and this is a way to lay in bed and do it all off my phone at night. Or have family send me pictures I don’t have and can easily add them to the book. The second book has not arrived yet but for a total of $17 I upgraded to an 8.5X11.5 and that’s including shipping. As I said, It is a Christmas gift for my mom filled with pictures from the last 40 years. My brother was able to scan childhood pictures and we collected from all of our phone and computers pics from every vacation/holiday we’ve had together. I was able to add captions and poems to this book. It turned out beautiful! Well worth the price and time. I spent about a month putting this hook together but can not wait for her to open it! It’s suppose to arrive Dec 4 and there’s no way I will be able to have her wait the extra 21 days.
Horrible shipping and customer service
by nickibartley on 2021/01/01 15:41
Book was easy enough to complete but I’m still waiting on my book to arrive that I ordered on Dec 17. On Dec 20 I asked for tracking info bc I was told by email it has shipped. Two days later received email that there is no tracking info but was on track to receive by the 26th. My question back, how do you know this? If you have tracking to see that send me tracking info. Two days later another email telling me the same thing. I emailed again on the 27th since it did not arrive on the 26th as expected. Two days later email response that all shipping is delayed and to be patient that it should arrive by Jan 4th. That’s quite a delay from the 26th, still no tracking. Emailed them again expressing my concerns about this whole process. Two days later received another response stating the same generic shipping delays and thanking me in advance For my patience as I should receive my package now by Jan 5th and if not to reach out again for resolution. Just sent another email this morning stating that this the reason they should only ship with tracking so customers can self serve and check their Package themselves or at least provide a customer service number to avoid a two delays for every email sent! Regardless if the book itself was free I paid for shipping to get here by a certain date. The savings on the book itself is not worth they delayed no tracking available shipping method, so I will not reorder anything from this company.
These are my answer to the photo albums of my childhood
by LeslieLeland on 2017/10/08 20:24
SO many great photos on my phone and computer....and what to do with them? To be honest it may be a little frantic, worrying I was going to lose them somehow through some technological glitch. And then I discovered the ability to create these books. I make them two or three times a year, give them to my children, who live all over the United States. They are my grandchildren’s favorite books to look at. My daughter tells me they look at them over and over again. I usually make one after our vacations with one another, after an important family event, we’re just every few months or so when I have a collection of fabulous photos that I don’t want to forget about. I also have a retail store in Key West Florida and I make them every year to capture the images that I share on Facebook and Instagram. These books are high-quality, easy to create, and beautiful. Simply brilliant. Thank you.
Outstanding customer service and quality!
by Skylander2013 on 2018/07/29 18:33
I’ve used this app for a couple of years now and I’ve never been disappointed. It notifies me when I print may not come out with the best quality and gives me the option of printing it or replacing it. Everything the promise gets delivered. However, today was the first day that I had to use customer service because of a mistake on my part. I forgot to put a picture in that I wanted to include. Keep in mind, this is on a Sunday morning. I submitted an email through their contact us tab and to my surprise within a couple of hours somebody contacted me and let me know what I need to do to cancel the order and resubmit it with the picture that I neglected to include on the initial order. I honestly did not expect to hear back from them for a few days. This is how customer service is supposed to be done. They earned every bit of five stars anymore on this review.
Ruined a Christmas present
by Er.kbradley on 2017/12/31 20:29
I’ve ordered photo prints from this company before and didn’t have a problem. So, I decided to order a photobook as a Christmas present for my mother-in-law. I ordered the book with four weeks until Christmas, and never received my order. I contacted customer service (and had to buy a new, last minute Christmas gift), and didn’t receive a response until a week and a half later. It was clearly a robo email, which stated they had unexpected order volume and “got behind.” Then, I was told that my order couldn’t be located. I sent them the confirmation email that I received from them in November to help them do their job. Finally, I was told my order would be reprinted, reshipped (though not expedited), and that I would not receive a refund as compensation for the lack of professionalism and ruining my Christmas present for my mother-in-law. Over all, poorly handled, and lack of compassion and professionalism. If you choose to order from this company, don’t do it during peak season where they’ll be unable to deliver. I’d suggest finding another company that can do the same thing within an appropriate time frame.
Leaving
by Wakawat on 2018/08/03 18:53
I have used this app for over a year. I have enjoyed getting my books, but yesterday I placed an order for my August book and it has just disappeared. The company was no help. The new book generally goes from In Progress books to Purchased books. It did not happen this time and the company rep says there is nothing they can do. I will no longer be using any of their products. Not that you were concerned about me leaving, but Good-bye!!! I was very upset when I wrote this review. I am going to have to eat my words. I looked at several other apps and could not find one that allowed me to place up to 6 photos per page. I also want to be able to edit each photo on a page and this app allows me to do this. I still wish the representative had been more concerned about my issue and offered at least a free book since I have used the app to purchase 9 hardcover books and 15 softcover books. I will continue to use the app because it is a good app. I just hope this does not happen again. It is frustrating to build a 25 page book and lose it all. I am still giving only 2 stars because of this inconvenience.
Beautiful, fast and perfect!
by cocoamigo214 on 2019/07/18 00:54
I have used free prints before. When I got the offer for the free photo books I thought I would try it. My mom has dementia and loves looking at pictures of family. I chose my 20 pictures and made a small photo book for her. It came today. I just ordered it Sunday, 3 days ago! I did choose some upgrades like the option to have the pages lay flat. She would have difficulty if they didn’t due to her arthritic hands. It was perfect! Each page is one picture she can see and ponder over. They were clear and centered and I chose a pattern that went throughout the book. I am so so happy with this. I am going to order one a month and use different themes like pictures of her childhood and holidays etc. It beats leaving all the pictures on your phone! Seriously I was very happy. I just spent $95 on a book from Shutterfly and this is better!!! Thank you!
My first photo book
by cryslady45 on 2019/07/29 18:06
This is a great app to have for all those with iPhones the newer iPhone like the iPhone 6s or 8s or iPhone 10r or iPhone 10s those kind also for androids if you don’t have the latest iPhone but the latest model mobile phones that you can store pictures. If you have big events like weddings reunions graduations annerversaries birthdays any thing where you want to save photos from your phone from those events into a photo book where you can customize the books to your liking. I recommended my family members that recently attended our family reunion that took pictures to get the app and order the photo book so they can have something from that weekend to keep and they can customize to their liking. Maybe on the next reunion we can all bring our personal photo books from this reunion . I’m glad I got this app!
Great little app
by Richard009 on 2020/03/04 21:10
This is a great little app for creating little collections of those photos hiding on a phone. It allows for easy and quick adding and arranging photos into a photo album. Since this is a traditional paper album, others can view your photos without crowding around the phone. The FREE 20 page book every month is great and I highly recommend it. Maybe offering a hard cover coupon every few months would make it even better. There are several suggestions that would make it even better. 1. A vertical format would be nice, especially since many phone pics are vertical. 2. Adding multiple photos to a page is somewhat restricting due to the inability to change placement, sizes and crops of individual photos other than how the app automatically does it. 3. Adding text on internal pages is very limited to captions at the bottom of the page. Also, no control over line breaks and no block text. Placing and moving text blocks would be a great addition. I could offer more add ons but if you’ve ever used a publishing program, you probably know what they would be. Some of them are available on the cover format. I will be alerting others to this app, especially those I have heard complain that they wish there was an easy way to print their pics. Well there is.
Good product and customer service
by Jjhinnj on 2019/08/16 19:34
I have made two photo books so far, and 8.5x11.5 inch and a 6x8 inch, both hardcover. The paper quality and the color printing were great. The app is easy to use. I had a problem when I ordered a second copy of one book - there was too much glue used on the cover and some pages were stuck together. It was very easy to contact customer service. They asked for pictures of the damaged pages and were quick to have a replacement book sent. I have used other apps for photo books and had issues with the other apps crashing and losing my work. This app was very stable and I had no issues or frustration with lost work. My only suggestion for the developers is to offer a few more page layout options but overall I am very happy with this app and the customer service.
Absolutely love it!
by Audrey Siders on 2020/05/17 20:20
So I’ve used this app many times for myself and recently twice to make Photobooks for my dad and my aunt. And I can’t begin to tell you how happy I am every time I’ve made a purchase or made the books. The books were absolutely beautiful, both were so loved that my aunt and dad had tears of happiness. They are both elderly and in today’s time and age, things like this truly mean a lot to them. I definitely recommend this to everyone. It is such a fun, and easy app to use. The customer service is amazing, they are very much on top of things. I’ve never had issues with ordering or quality. This is definitely an app I use a lot for myself and for gifts. I have nothing negative to say. Thank you for creating such a wonderful app, it has brought many smiles to mine and my family’s faces. Thank you!
Don’t waste your time and money
by SapphireSkye18 on 2019/12/28 16:07
I ordered my package on the 8th of December hoping to receive it by Christmas as it was to be a gift for my stepmom. Initially, it was said to arrive by the 17th, updated to say it would arrive by the 19th, then the 20th, and has not been updated since, and according to the tracking number I was given, it has yet to even arrive in my state. It is the 28th, 4 days after this book was supposed to be gifted to my stepmom, and significantly longer than the 6-11 day time frame I was given when I first placed my order. I have tried to get in contact with the company and have yet to hear anything back more than a week later. Not only am I frustrated, but day after day I am saddened and disappointed when my package, one I was very excited to receive, has not arrived. I will not be ordering from any of these apps again, and frankly, would like my money back. I would give this app 0 stars if I could. I would not recommend this app to anyone looking for a gift or an order to be processed in a timely manner. I feel lied to and cheated out of my money.
Terrible customer service & arrival time
by montanawp on 2020/12/30 02:26
Let me start out by saying, the quality of their product is great &amp; so are the prices... once you actually receive it. That’s why I gave 3 stars. BUT my photobooks are always late. I’ve ordered in the past &amp; there’s always a delay or reason as to why I’m receiving late. Even if I pay the extra $2 shipping to get it faster. This time we ordered from my husband’s account &amp; what was suppose to be delivered the 23rd is still not here on the 29th. Haven’t received an update since the 22nd until today too. We also have never gotten a “free book” as promised each month. When we have ordered in the past, we order multiple books &amp; once doing that.. our “free book” ends up being $7 anyways. I messaged their Instagram account &amp; sent them the screenshot of the problem, even though it was read we never got a response. 🤷🏼‍♀️ if you’re not in a rush or buying a gift for a certain time, this is for you.
Never got my photo book
by Rinagagliano on 2018/05/20 13:25
I decided to get a photo album for my friends 60 th birthday to capture all her special moments of her special day. First time i emailed them and told them i never received it and they got back to me right away apologizing that it got lost and wanted to verify address and they said that they would mail out another one.. well i never got the 2 nd one either and i have emailed them a numerous of times and i have still yet to hear from them. Its been a month now with the back and forth. I am disgusted and embarrassed that i told my friend about the album and we still havent gotten it, but more disgusted that that they haven’t reached out. I have gotten a few albums from them in the past and never had a problem.. Be careful with the customer service because it really stinks.
Top-Notch Customer Service
by DaJuLee on 2017/12/05 09:34
Updated review: I emailed customer support about the damage issue on the cover. They responded promptly and will be sending me another book to replace the damaged one. Changed my rating to 5-Stars for the excellent service. Thank you! Tried different apps and this was the easiest for me to create and arrange pics into a nice photo book to be ordered. Simplicity was the key! Got my first photo book today and am quite pleased with the results. My pics weren’t of the highest quality but the printed pages turned out better than I expected. It also arrived earlier than the date specified. Thank you! This will make a memorable and cherished gift! I’d have given this app five stars, but the book arrived with a slight indention on the cover. Apparently the packaged had a slight hole and damaged a part of the cover.
Damaged.
by MseL33 on 2019/10/02 05:29
I spent $50+ on my photobook. I love these books to preserve memories. The books normally get shipped in a box. This one arrived in a bubble pack envelope. Not sure of when or where the damage occurred since it most likely traveled through many hands on its way to my mailbox. It was obviously dropped or shoved against into another package. I upgraded to a hardback book to ensure stability throughout the years. The bottom corner of the hard cover and about half of the pages were creased on the bottom corners. Also the plastic shrink wrap around the book was open on the bottom right where the damage to the book was. I’ve sent an email requesting the book be reprinted, if they won’t consider that I’d take a full refund of that book and take my business elsewhere for future photo books. Missy
Great grandma loves them
by Comstock11 on 2021/04/01 19:58
I wasn’t sure what to expect when I made my first book, but it seemed like a great way to share photos with my 87 year old Mom. She does not have a computer or a smart phone and she lives 4 hours away by airplane. She has 4 great grandchildren who are changing all the time. Before Covid my brother would show her pictures of the kids on his phone, but she is of the generation that paper photos mean more. She was so excited when she got her first Photobook! She brought it with her to dinner to show her friends at the assisted living facility. Now I can send her one every month so she can keep up with the kids! It couldn’t be easier. I pick out 20 pictures in my phone, add a description if I want and they make and ship the book to her for the cost of shipping. It’s a no brainer!
Quality Photo Book, Stellar Customer Service, Impressed Happy, First Time Customer.
by Zen4me812 on 2018/10/20 00:10
I received my First Photo Book Order, and I must say I was very impressed with the photo quality, and sleek, slim design of the photo book. All photos came out very clear, even a few I had doubts about given the exclamation point warning, which can indicate potentially a poor quality photo that might not print well. However, unfortunately for some odd reason my first photo book was not delivered by UPS, at least I never received it. I thought I would have to re-create my original order again, which took some time, but after contacting photo books Customer Service, they were very responsive. After emailing customer service, they quickly responded, assuring me that they could remake my order expeditiously at no charge. I had my replicated, original photo book order in a few short days. Also noted that the photo book was very well packaged. I am very pleased with the whole process, from ease of using the app to transfer desired photos ( layout options) to delivery. Free photo print incentives for prints and photo book, also included in the photo tiles app extend affordability.
Memory Maker
by Bobbyzgirl544 on 2018/04/23 00:40
I ordered a book after my husband and I returned from a vacation we took for our thirtieth wedding anniversary. All the pics we had taken were on our phones and I wanted to have them in a place where friends and family could see them without passing the phone around. #photobooks is a great company that gives you the ability to put all your memories in a book with captions to each picture if you want for just a small shipping fee. What a great present to give for someone’s birthday or special event if you have all the pictures in a book. This makes a great coffee table conversation piece. From now on my birthday gift will be taking the pics and then ordering the book from FreePrints Photobooks and giving the gift of ongoing memories.
I love my photo Books!
by TheAppleOfGodsEyes on 2020/06/09 21:30
I have ordered a few Photo Books and I am so well pleased with all of them. The books are well made wither you choose the hard cover or a soft cover. The pictures you add in the book are a nice size, that you can see clearly and they come out looking beautiful. Also, if you want to make it a little special you can design it by adding shapes or a border around your pictures without any extra cost. You can create different kinds of books for different occasions. They are nice enough to give as gifts. This is such a great idea and it’s fun to do too! I also got quick delivery! I thank you, that now on my free time I have something wonderful to create with my pictures! God bless you all!!!!!
My first free photo book
by pnnysfrmhv63 on 2020/08/16 14:59
I received my first free photo book &amp; it turned out great. It came within a week after ordering it. This is a gift for one of my 5 1/2 year old twin grandson’s who are in the foster care system. I want to give the boy’s each their own book from the last 5 1/2 years of the time we had together to remind them of the times we have cherished together &amp; how much I love them &amp; always will. I will give them to them when I get the next one for the other twin. I don’t get to see them, haven’t seen them for over 4 months now. I will have to give them to someone else to get them delivered to them. But I know they will love them too. Thank you for doing a great job on the 1st so far. Waiting in anticipation for the 2nd one now.
Don’t use the full bleed option.
by lrfxzy on 2018/10/30 04:30
For $8 you’re not going to get much better quality. The app is simple to use and has sufficient features. It does have some bugs however. I tried to cancel an order, which took me to a “contact us” page. I sent an email - the reply was polite and said they’d canceled the order, but that I could’ve done it from within the app. Yes, I tried, that’s how I got to the page to write the email. Couldn’t cancel it from within the app. When I placed the next order, I was charged but the order apparently never went through. The book was just gone. I hopped on the live chat, who quickly assured me that the order had indeed not gone through and I would have to make the book and order it again. From other reviews, it appears this is not an isolated incident. And finally, I recommend not doing full bleed on the pages. On my first order I did full bleed only on one side of a two page spread and everything looked great. On my second order I did full bleed on both pages - I think the book is bound before the ink dries, because there was definite transfer or something. The center doesn’t look clean. Not a huge problem - just don’t do full bleed across two pages.
Photobooks are awesome
by billi62 on 2019/12/13 16:01
Have had three books made so far and getting ready to make a fourth one. The books are well made and I love them. I made them of our dog who is no longer with us,the two we currently have and our one of our grandsons. Going to make our granddaughters next, then continue on for each member of our family. When I am no longer living they will be great memory books for everyone, and they will have their own personal one. These look great sitting on the coffee table and so much easier for people to pick up and look at than going thru a steak or pictures or scrolling through them on a phone. Plus I can finally start deleting pictures off my phone and iPad. Billi R.
Sent wrong photo book
by Ohhey513 on 2020/02/21 05:32
So I have used Free Prints a couple times and have probably gotten close to 1000 prints from them and finally decided to try photobooks. I spent hours creating the perfect photo album of the first month of my sons life with intimate images, including skin to skin contact, that were meant to be seen by just my family. My photo book finally came and I was SO excited to finally share it with my fiancé. He opens the envelope to find a photobook for a different baby, a different families memory book for a baby girl that had passed away. Now this poor family has my baby’s photos and I have theirs. Free Prints photobooks has no customer service phone number on their app and I have sent them 3 emails with no responds. I am beyond infuriated and would not suggest anyone using this service. I feel violated and disrespected and I have no idea what customer service could do to correct this mistake to the point where I’d order again. 10/10 would not recommend
So Impressed!
by no excuse for bad music on 2019/07/08 22:41
I have been using your Photobooks, Photo Tiles, and Easy Tiles apps, and couldn’t be more pleased with the ease of use, and efficiency of going through the step of creating precious memories with such beautiful and lasting results. You have made the process so easy. I have been creating photobooks for my family members for over 2 years, and so appreciate the ability to caption the photos with dates and the written narrative, as though the child is doing the narrating. One day they will be able to read the captions all by themselves. I have more recently used Photo Tiles and Easy Tiles glass version. I and those whom I have presented with your products have been VERY pleased with the end result. Thank you, thank you, thank you!!! jks
Getting in touch
by debra hebert on 2019/11/06 20:04
Very disappointed with this company. I have tried multiple times to get in touch with someone but to no avail. Now it is too late. Not impressed. I keep getting emails about whether I am happy with my results. I have yet to speak with anyone. I am considering changing to canvas prints instead of photobooks. I have bought many a books from this company but the one time I need to “speak” to someone- I hear nothing. I had a problem once before and they were very responsive via email and everything worked out great. This time I needed to speak to someone- not an email and there has been no response. My problem was not resolved. I am very disappointed.
Poor quality books, poor customer service.
by HowAboutNot??!? on 2020/01/06 09:03
I ordered one book. It came damaged... got a replacement it came damaged. Took two times complaining just to hear from someone and then got another replacement sent out... guess what, damaged! Now messaging customer support for the second time today hoping for any response. I don’t want another damaged book I want a refund and to never order anything from you again. Would’ve been really cute to buy photo books from you and have them of quality but who cares about my order. I wanted one book that wasn’t damaged to give to my boyfriend for Christmas. A photobook of our son that was just born. Would’ve been a cute keepsake for years to come but clearly it’s not important. Not important enough to make sure it’s not damaged in the exact same way I specified three times over. I totally want to open up a hardback book of my son to see white spots all over the page time and time again.
Hopeful
by tford1973 on 2018/08/09 12:15
I haven’t yet ordered my 1st book but I’ve gotten single prints from the other FreePrints app and they were awesome I’ve been wanting to scrapbook a wall in my living room and finding the FreePrints app couldn’t have been better!!! The color and clarity of my photos were perfect u do however need to be careful when choosing what pics u’d like to print some have a yellow exclamation mark in the left corner this is to inform u the pic will b slightly blurry do to size and pixels when enlarged as long as u pay attention and not choose those pics with the yellow ! U’ll be very happy with them!! I’m downloading all their apps lol luv luv the prints so I’m sure when I&#39;m ready to order my book I’ll be just as happy!! Good job creators
Love ordering vacay/event books
by AriMW on 2018/05/23 06:51
I’ve ordered a bunch and have started doing books for all our vacations. Books come in about a week, just pay for shipping, usually less than $10. Less hassle and more convenient than many companies that provide photo books. They also have promotional upgrades here and there. The themes aren’t that fancy, but a simple solid color always looks good. You can order books for your social media feed, camera roll, old FB photos, etc. I like to be creative! I’ve even done one of my months for a gift. No subscription or commitment. Never had issues with the app crashing. They store your projects until you’re ready to order. No complaints from me!
App continues to crash
by Sb cash on 2019/12/18 15:30
I have to 1 star the app ONLY BECAUSE IT CONTINUES TO CRASH!! I’ve ordered numerous Photobooks from this app over the past year. However here recently the app continues to crash while In the middle of selecting photos or writing my text at the bottom of the photo page. I absolutely USED to LOVE this app until now. I’ve never had a problem in the past and the quality of the books are outstanding. I’ve spent 2 hours trying to complete a 20 page book because of the crashing. I am still only on page 5. It’s a very simple layout, super easy to use and design. With it getting stuck or completely just stopping it’s making it impossible to complete. PLEASE I BEG YOU GUYS TO FIX THIS!
Not the Easiest Photo book app to use
by Shishb on 2018/03/18 05:46
I am definitely a photo book aficionado. I have created more than 50 books from various companies. I am always on the look for the latest and greatest app to create my books, as I take hundred upon hundreds of pictures daily. A friend recommended your company, and after receiving my first book, I can honestly say I was disappointed. The app was not the easiest to maneuver around. In my daughter’s birthday book, two of the photos were cut off after I clearly clicked to reduce them in size to show entire photo. I just had a hard time with the layout feature and while the quality of the book is indeed top notch, the functionality of the app is not. I don’t think I will create another book, especially since I have to reorder this one to correct the image.
Fantastic product, fantastic service
by Noelle The Reader on 2018/01/06 01:15
I&#39;ve gotten 3 free photobooks from this app over the course of a few months, and I could not recommend it more. The photobooks are great quality — beautiful color on the photos, shiny cover, exactly how you designed it on the app. I&#39;ve only gotten the free ones so far, but I would have no problem trusting this company with my money and time. As great as the books are, the customer service is what really stands out. I&#39;ve had two problems so far, and they jumped into action. Once I got a book with the pages cut diagonally instead of straight, so I sent them a picture of it next to a correctly cut book. They responded within the hour and had a new one sent out free. Another time a book just never showed up and I couldn&#39;t track it. Again, I messaged them through the app and they responded within an hour to help me. I&#39;m not sure I&#39;ve ever seen customer service so good from pretty much any company. They really care about their customer&#39;s happiness. So if you&#39;re not sure about this app, just buy one free book for $7.99 shipping and let them change your mind.
LOVED our photobook!
by 1TLM5 on 2018/03/30 00:43
We ordered and received the hard cover photobook with 25 extra pages and love everything about it! The pages include quality looking prints. It arrived in half the time stated, and of course I tracked it until delivery without problems. So far, we’ve had about five family members come over in past week and each of them fell in love with the photobook and talked extensively about the beauty of the book and each page of pictures. They want copies too. I’m going to order one each month for my household, and one copy of the current one for our children. I told other family that they’ll need to download this app and create their own photobooks, etc. 😊
Not worth it.
by Ann1beth2 on 2018/12/23 16:41
Expect delays even if you pay extra for the expedited shipping. I ordered my photobook the beginning of last week and because I wanted it before Christmas (it’s a Christmas gift for the whole family) I ordered it with paying extra for expedited shipping. It tells me it’s supposed to be here and it’s not; I don’t even get like a notification letting me know as it’s shipping out to me that it’s going to be a couple days late or anything. I still paid for the rush shipping so I’m expecting to get it before Christmas still. I don’t care about any refund I just want it when I was told I would get it in the mail. They refund me half of the shipping charge and then tell me it won’t get here until after Christmas. Very frustrating, not worth dealing with this app when there are others out there that would give better service as far as showing your package shipping to you the whole way. Thanks for reading.
Juliana Photo Book
by t6i2n8a on 2021/02/25 02:12
My Free photo book is an adorable way to celebrate my granddaughter’s first 2 years! I love being able to make a book out of the highlights of the past 2 years. My granddaughter, Juliana (JuJu), loves looking at “her” own personal book. She points out her favorite people and pets that have shared her life. The book is very fine quality. Durable enough for a 2 year old to look through (with supervision). Picture quality is very acceptable, considering the photos were all taken with my phone camera. Creating the book is pretty easy, and options are given for backgrounds and different cover choices. Thank you for this unique and affordable product!
Free Prints Review
by kjarmom on 2020/05/06 16:07
I have been using this for a couple of years, and have always had excellent service until my last order. My app said I had 85 free prints this month. I ordered my 85 prints. When my invoice came up I got some of those free and was charged for 65 extra prints. I notified the company several times of this error. I received an answer each time but no answer as to why I was charged like that. Most of my replies were from RicardoR., and I don’t want to hear from him again. I have been so happy with this service but I can’t continue to use it and be overcharged in this way, and when I question my Oder my question isn’t answered. Thank you
Good until there is a problem
by EmLeeEm on 2020/12/10 21:37
This is a great and convenient way to make Photobooks easy right from your cellphone. Sometimes it’s hard to tell the quality of the photo until you get the photo book because it’s so small creating it on your phone, but most of the time it’s ok. The problem arises when there is an actual issue. My photo book took over a month to get to its destination and when I finally inquired with the company every single time they sent me a canned email response saying to give it 7 more days and that if you did give it 7 days then email them back and they will help you. Well every time I emailed back, I received the exact same email canned email again. They have no intentions of rectifying issues. For that, I’m out.
Cheaper than Shutterfly and So Wonderful!
by Reading Gal07 on 2021/01/16 01:18
I have been using this for three years. I make one book a year and I absolutely love them! A book that was going to cost me $150 on Shutterfly, cost me $75 on here. The quality is amazing and I have noticed an improvement with each book. I will continue to order one of these books each year for as long as they are in business which I hope is forever! I will also add I love that you can save and keep coming back to your book. I keep it in the app all year and add to it bit by bit. I found myself with 127 pages this past year! And I’m ok with that!
Love this app!
by Hmbsmith on 2017/07/28 15:51
Love the simplicity of this app! Cuts down on the time it takes me to make choices when there are too many to make (too many stickers, too many backgrounds). I would give this app 5 stars if: 1) there was a choice to change the color of EACH page background. Seems the color you choose has to be the color of EVERY page. 2) you could adjust the size of EACH photo, instead of having to adjust all photos that line up with the one you want to adjust. 3) borders could be added to the photos. Even one choice of black would be awesome. Can&#39;t wait to get my first book printed to see what the quality is like! Hoping it&#39;s as good as previous people have said!
Waiting on product still.
by Yae M. on 2019/05/30 17:13
I understand delivery has nothing to do with the company itself. But when I am paying for delivery &amp; get false information on a product I ordered &amp; I’m still waiting for it days later. It just ruins the entire purpose of purchasing the item. It ruins the whole surprise then I gotta go out &amp; buy another gift because this gift hasn’t come in. I am not happy at this moment. Granted I know the product will be great but to get false information on a product I was suppose to receive a few days ago is very disappointing. Not only did it say I was getting it through one mail carrier it somehow was transferred to another mail carrier that won’t give me any information on where my package is at. Maybe it’s time you guys reevaluate who’s sending out your product. Because $8 for shipping to get a date &amp; it’s still not here. 🤦🏻‍♀️😡
App is great, company is not
by CoffeeGirl5150 on 2019/03/25 08:42
So here’s what is going on... I ordered a photo tile. When I placed that order the confirmation said shipping on all other items would be only $3.99 until the end of the month - which is great because your shipping cost more than your products cost most other places. So what happened next was I put together a photo book to order to take advantage of that great shipping- it’s not as fast to put together as you would think- then at checkout guess what? It wouldn’t apply the discounted shipping. So I contacted customer service thru email. I received an email back 2 days later saying nothing about my issues but that I forgot something in my cart and when I clicked it it popped up &amp; said I’d received a free upgrade to a 6x8 hardcover. Wow! Bet you’ll never guess what happened then! I went to my cart, added the 6x8 hardcover, removed the 5x7 softcover and went to check out and the fantastic deal was - A FULL Price 6x8 Hardcover and FULL Price Shipping! Yay for me, right? I don’t expect freebies, but we all know it isn’t really free with the shipping you charge. I do expect companies to do what they say. This company is not doing so.
Everything I expected and more!!
by JudyCh_me on 2019/02/01 05:35
When I saw this app I honestly thought it was a scam, how can somethung this good exist and actually be good?!? but not only is it not a scam but it’s everything you would expect plus much more!! And it’s free!!! The app is super easy to use there are so many options and ALL pictures are accesible which was a huge plus, even the ones not in your actual photo app (googlephotos, Dropbox) the pictures came fast, and they were so crisp!! Honestly changed the way I print my pictures forever!! I know I’ll be coming back here!! I even got a Photobooks from their app photobooks!! Thank you so much very pleased!!
Love this app
by 0816sw on 2018/08/27 04:30
I have always been into creating photo books, photo gifts, and prints. These are the main holiday gifts I send to family, and they are always loved! This app is so easy to work with when creating a photo book. I am so excited to get my recent book, and am creating another now. THE BEST THING is SHIPPING rates are realistic. Other companies allow free items but you pay insane shipping costs. As a UPS employees wife, I guarantee the rates here are so much right on with the weight of the item. **My only wish would be to have more photo book background options, I love the choices but there needs to more to choose from.**
Memories to keep for years
by Scabshouse on 2018/05/10 23:05
I really love coming home from vacation or a special occasion and making a book to remember our special times. My last book was after my dad&#39;s passing. As sad as it was, it was healing to see his life&#39;s progression. I made one for my brother and sister also. I plan to give it to them for Christmas. I have a growing stack of these little books and I love watching someone sit down and look through them. My daughter is planning a trip to Baltimore and asked me for ideas. I pulled out my photo book of Baltimore and shared the sights to see with her. Thank you for giving me an affordable way to capture my memories.
Top Notch Service
by #ZachLeeRight on 2020/08/26 13:35
I ordered a photobook with pictures of my daughter and her fiancé getting engaged. I was skeptical because of the free-pay only shipping deal, but decided to give it a try. The app made it so easy to do my very first photobook and I was excited to see the end result. Imagine my surprise when I opened the package only to find it completely empty! I quickly emailed the company and received a prompt reply from Karen. She was so helpful and easy to deal with. Today I received my replacement copy and I couldn’t be happier! The quality of the book and service I received are top notch! I will use this app again and again!!
Love free prints!
by meaganr126 on 2020/07/08 01:47
Love this app so much! The customer service and quality of products is honestly so amazing! I had ordered a Photobook for my moms birthday and used my free book of the month to do it! After a couple of weeks I checked the tracking number and it hadn’t been updated in a week or so. I contacted customer service and they sent me another one for free. I was so surprised that the customer service process was so easy and hassle free. They were so understanding and professional!!! Download this app. I’m buying a book from here for every person in my family for Christmas gifts. I highly recommend! Very good quality!
Photo books
by Cbuny on 2020/02/16 21:17
I am loving everything about this company and the app. Ever since I started taking photos on my phone and not getting real physical prints, I’ve noticed a disconnect in the historic value of our lives and the loss of documentation. Creating books for my family as Christmas gifts is allowing me to make custom keepsakes for my children, my parents and my friends. A million times better than the old photo albums we used to make. I also love how easy it is to edit, all the options and styles and the beautiful products I am creating. Very satisfied customer! I will be buying many, many more.
Pleasantly Surprised
by lazzy_em on 2018/11/01 07:47
I don’t even remember how I discovered Free Prints/Photobooks but I absolutely love this app and the service it provides. I’ve ordered countless prints since downloading that app and have ordered 3 photobooks since getting that app. I highly recommend this app (and their affiliated apps as well) because they do an incredible job at making your digital memories into tangible images and the Photobooks have been unbelievable, really meaningful to the people I’ve gifted them to, and all of the different options for layout, backgrounds, etc. make it that much more fun to create something completely personal and special. I love it!!
Great App Works Flawlessly ... but
by Froggy16909 on 2018/04/30 13:39
The app works very well and is easy to navigate through. I put together a photo book, and while I could have received it free if I was willing to accept a soft cover, 4x6 prints and limited to 30 pages, so there are limitations. I purchased instead a hard cover, lay flat pages, 8x11 and 84 pages and spent $75 to get that, which I thought was reasonable. However, when I received the album I was disappointed in the clarity of some of the larger photos, which were taken with a very good professional camera. I would say stick with the free photo books in small size 4x6 format. If your interested in something larger, this is not the place.
Rating Trends
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Description
Create photo books quickly, easily and for FREE with the world’s #1 photo book app! Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The freeprints photobooks® app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone or iPad. And best of all, you get one 20-page standard softcover photo book every month for FREE! You pay only a small delivery charge. There are no catches—no subscriptions or commitments™. Just free photo books. Here’s how it works. • Get one free 5x7 or 6x6 standard softcover cover photo book every month. • Optional premium hardcovers in 6x8, 8x8, 8.5x11.5, and 12x12 are also available. • Start out with 20 pages. Or add more pages for a small additional charge. • Pay only a small shipping charge of $7.99. Our shipping charge never changes, no matter how many books you order. • There are no subscriptions or commitments. Create a photo book whenever you like. • We guarantee 100% satisfaction or your money back! It’s beyond easy. • Add photos from just about anywhere—your device or sources like Facebook, Instagram, Dropbox, and previous FreePrints orders. • Photo books arrive on your doorstep in just days. • You’ll find yourself coming back month after month. Now that photo books are free, there’s no reason to wait for a special occasion! All freeprints photobooks® feature premium papers, vivid color and long-lasting laminate covers. Interior pages are printed on acid-free, archival paper with a satin finish that makes photos sharp and vibrant. They’re printed and bound in the U.S. using the highest quality standards. ABOUT FREEPRINTS®: freeprints photobooks® is a member of the growing FreePrints™ family of mobile apps, each dedicated to designing personalized products quickly, easily and affordably. The popular original FreePrints® app lets you order 1,000 free 4x6 photo prints each year, paying only a small shipping charge. We’re glad you’re here – and we believe you’ll find our apps, products and services to be the very best in the business. We hope you enjoy using freeprints photobooks®! Copyright © 2012-2021 PlanetArt, LLC. All rights reserved. FreePrints®, freeprints photobooks® and the freeprints photobooks® logo are trademarks of PlanetArt, LLC.
EXCELLENT books, wish there were more design options
by Cate1105 on 2021/04/12 14:40
I couldn’t love these books and this app more if I tried. I make one every month for my daughter, and have made several as gifts for family and friends. I usually upgrade to the lay flat pages, and the quality is outstanding! I just wish there were more background and design options. They do add new ones occasionally, but I’d love if there could be more.
Thanks
by Emelysdelv on 2021/04/12 01:32
Thanks you for you hard work, I like my book!!
disappointed
by brndisiwjfbg on 2021/04/11 03:08
I never got my photo book was so excited though :(
Beautiful memories
by Nana Cici L. on 2021/04/08 20:05
I love all the photo books that I have created! The books are beautiful, pictures are clear, and the price is right! I will continue to use this app in the future! Love it!
Love my books
by kKieks Girl on 2021/04/04 03:11
Great family memories
BUENO
by aguilacasanova on 2021/04/04 01:18
Me encanta el app, estuve buscando uno para hacer un libro infantil, necesitaba portada y contraportada y solo en este app lo encontré, lo que me ha desagradado mucho es que para hacer otro libro de fotos es imposible no sumamente difícil borrar las anteriores fotos que ya usaste y añadir nuevas, por favor me encanta su app, arreglen este problema .
Everyone should use this company
by dleeis0814 on 2021/04/03 21:20
I have gotten the pictures, the photo book and the photo blanket. I have no complaints whatsoever. No problems no issues with quality and good prices give them a try
Easy! Fun!
by jambisket62 on 2021/04/03 20:39
I’ve got 2 so far and I love them
Fake fake fake
by AKTER🥰 on 2021/04/01 21:14
Please guys don’t believe it. With shipping and tax it’s cost too much.
Great grandma loves them
by Comstock11 on 2021/04/01 19:58
I wasn’t sure what to expect when I made my first book, but it seemed like a great way to share photos with my 87 year old Mom. She does not have a computer or a smart phone and she lives 4 hours away by airplane. She has 4 great grandchildren who are changing all the time. Before Covid my brother would show her pictures of the kids on his phone, but she is of the generation that paper photos mean more. She was so excited when she got her first Photobook! She brought it with her to dinner to show her friends at the assisted living facility. Now I can send her one every month so she can keep up with the kids! It couldn’t be easier. I pick out 20 pictures in my phone, add a description if I want and they make and ship the book to her for the cost of shipping. It’s a no brainer!
Pictures
by retire love it on 2021/04/01 09:49
This is awesome and would recommend for anyone to use it I love it I have I been using it for a while nice pictures
Lisa Marie
by foxmama30 on 2021/03/30 15:15
This book of graft saved online didn’t work as well as I had hoped! My daughter Lisa died suddenly from unknown reasons and these pictures bless my heart, she was only 13 years old in 1988! Thank you for your website.
Scapbooker
by Waterlily Fan on 2021/03/28 20:38
Experimenting with digital! Photobooks is a great way to learn😍
Photo book
by LMT0317 on 2021/03/26 23:23
On time and great!
FreePrints Photobooks
by Tarsha Smithson on 2021/03/26 21:33
Best pics perfect color good quality paper I love my book it was amazing
Keepsake Heaven!!
by Discipline Problem on 2021/03/25 23:25
I’ve been using this app for over a year and each book, whether a quick collection of event photos to give as a timely gift or a organized photo project, the resulting books are beautiful. The range of choices in page layout, cover type and book size gives me a full spectrum of options in creating lasting keepsakes for me and my loved ones.
Bogus
by laksldowjsos on 2021/03/25 21:30
This app jus took my money after hours working on a stupid book and then gonna tell me the order didn’t go through but the payment did of course
Love It
by Soopooca on 2021/03/25 09:15
I started with Free prints was really happy with it. Tried the Free books and just love it. So easy to use, and I can create a photo album in one easy step. Instead of waiting for the prints and then putting them in an album. I was just getting the soft cover, which is free, then tried the hard cover for $5.00 more, now I’m loving the hard cover. You can title pages, have a background design, arrange each page with up to 6 pics. It’s great! Would highly recommend to anyone wanting to keep hard copy of their pictures.
Cool concept but
by Fwuzzfwuzz on 2021/03/25 03:15
All my photos are in google photos not google drive - they need to update the integration to make it usable.
Photo tiles
by Travlin Tony on 2021/03/25 02:22
Excellent! Great looking, perfect size and cost was reasonable. Will order more.
FreePrints Photobooks
by Lindy1940 on 2021/03/22 16:55
I am very happy with my books!
My recent photo book
by Bocapeach on 2021/03/22 01:58
I am so impressed with my recent photo book! I put it out on the living room coffee table it is so beautiful! I have only had one other one made as a birthday gift to my daughter and we also loved it. I am hooked!
No está en diferentes idiomas .
by idrialpe on 2021/03/21 13:08
No me gusta por esa razón. Debe estar en Español también.
Pictures
by Kmorvai on 2021/03/21 03:23
I have had 2 sets of prints made and the colors are so vivid and lifelike. They are beautiful!
Great!
by Skyy-Blueeeee on 2021/03/21 01:22
I’ve ordered from this company several times and love the product each time!
Free photo prints
by monices on 2021/03/18 16:46
This is the most amazing company I ever used.The books come out beautiful.
The photo book
by smile vonnie on 2021/03/17 23:57
I like it book but page came loose not secure tight Sarah
My book
by I can't remember my nickname! on 2021/03/16 21:21
I got my book today and it was 2 days early! Thanks!
Review
by Agent Michael Scarn89 on 2021/03/16 20:21
I like the photo tiles and the blanket. I am not happy with the quality of the photo books. Won’t be ordering those again.
In progress books bug
by Pasta pasta on 2021/03/15 21:11
There&#39;s a bug where you can only have one &#34;in progress&#34; book at a time. Then, the create button changes to &#34;Edit&#34; and you don&#39;t have the option to create another in-progress book. Additionally the &#34;create&#34; button moves to the purchases segment and tapping that completely erases any books you have in the &#34;in-progress&#34; tab
Book
by /;()$&& on 2021/03/14 11:37
I thought the book was a little bigger than what I received but I like it overall
Wonderful
by UmeGranny on 2021/03/14 01:33
Great memories
Soft book
by Yolanda Jordan on 2021/03/11 00:56
I pick out photos and they arrange them in a book, I pay for the shipping cost. They’re great!!!! Thank you
Amazing
by Cheesycrisp on 2021/03/10 15:24
This is such a wonderful app it is amazing! I love it and I will continue to use it. I wish it was a little bit easier to change the colors and backgrounds etc. but it’s kind of hard.
Love my photo books
by me myself & you on 2021/03/08 18:01
Yes, BOOKS! These books are so well put together that I have three already. The options for themes and layouts are enough to please just about anyone. I’ll be purchasing a few more as well.
Photobooks
by Familybooks on 2021/03/07 10:24
My photobooks arrived and we have really enjoyed them! They are nice quality and in my opinion an awesome deal! I’ll be buying more!
Photo book
by Lt@24 on 2021/03/07 05:49
Love the design choices and minimal cost of the photo books.
I love this so much!!
by AmySchweighart on 2021/03/06 20:28
I love this so much!!! All my products are perfect! I plan on ordering a lot more!! Thank you so much!!!
Sir Toma Hawk
by Weezer Karen on 2021/03/04 21:01
I had just lost my baby tea cup Yorker Sir Toma Hawk on 2/16/21. And we was trying to do a book of all his pictures we had , but every where we looked it was all so expensive. But this saved the day and we picked the most beautiful pictures. I love my book.
Photobooks
by Ddnancy on 2021/03/04 18:18
Receive my photo book it was mind blowing ****** thank photobooks guys am a happy customer
Cant use password
by d.d.Don on 2021/03/02 10:27
I’m trying to order photo books but it keeps saying my password is not matching the email address.this is the same email and password I’ve use before to order Photo Books. Can you look into this and fix it for me. Thank You
Great quality
by MiaGSosa on 2021/03/01 23:57
I ordered the photo book and just received it and it was better than I imagined! Perfect picture quality and the book is very durable . I customize each page and it was very user friendly.
❤️
by me nyself I on 2021/03/01 01:59
Love this app
Photo book
by photo boon on 2021/02/28 02:50
I absolutely loved my book and I look forward to many more
Beautifully Done!!!!
by inglysh on 2021/02/28 01:28
I have to say that this company is fast with their order and my photo book was beautiful.
Photobooks
by Lady K1980 on 2021/02/27 19:49
I absolutely loved my hardback book, it had some imperfections in the bind with the glue but I still loved how it turned out. The paperback book I would use for my causal pictures. The hardback is my favorite
Customer service not the best.
by Jschooley2021 on 2021/02/27 19:44
I placed 2 orders for photo books , $27.90 a piece. The person never received them. I was still charged. Tried sending multiple emails to no avail. Zero stars.
Free foto book
by 527282924)3678 on 2021/02/27 02:11
Am looking free foto book shipong 13$
Photobooks
by Evie Mae on 2021/02/25 22:57
I have quite a few books now. It is set o much easier to share with a book than loose pictures.
Great quality books for free
by LAE310 on 2021/02/25 21:00
Keep up the good work guys. This app is great and I’ll never use anything else to create a book. The websites I use to use were sooo painful and slow but now I’m actually enjoying making books very month. App rocks! Won’t ever make a photobook on my computer again. Thanks!
Juliana Photo Book
by t6i2n8a on 2021/02/25 02:12
My Free photo book is an adorable way to celebrate my granddaughter’s first 2 years! I love being able to make a book out of the highlights of the past 2 years. My granddaughter, Juliana (JuJu), loves looking at “her” own personal book. She points out her favorite people and pets that have shared her life. The book is very fine quality. Durable enough for a 2 year old to look through (with supervision). Picture quality is very acceptable, considering the photos were all taken with my phone camera. Creating the book is pretty easy, and options are given for backgrounds and different cover choices. Thank you for this unique and affordable product!
Queen Kitt Kitt
by Queen Kitt Kitt on 2021/02/23 20:26
I just love love love all my items. I received them in a timely manner. They were flawless.
Wonderful gift ideas
by Pharmacyabq on 2021/02/23 05:38
Daughter introduced me to this app, and I’ve compared value and quality, and have not found anything remotely better. Love the free gifts!!!
It was a nice idea but no
by rettwhizzer on 2021/02/22 20:01
It’s a nice idea but it’s not ‘free’. It doesn’t cost $10 to ship a softcover 5x7 20 page ‘book’. It costs only a few dollars. I ordered 2/7. I received an email stating it was shipping rather impressively quick. Now it’s been 2 weeks and has not moved even an inch in shipping. When attempt to reach them I get a popup that tells me simply to continue to wait rather then giving me someone to contact. I’ll stick with Shutterfly. They also do a ‘free’ book that is equivalent to this but it ships and received timely.
Photo book Experience
by TLYNN62 on 2021/02/22 13:44
I was really excited when my photo book arrived. I was not sure what to expect, but when I received it I was sooo excited 😁😁😁 The pictures were very clear, and they make the best memories to look back on. Thanks again,, I truly loved them. Sincerely, T. Westfall
Love the idea
by whocaresitsgarbage on 2021/02/22 01:34
I love the free books App but....I continues to crash every time I try to load pictures for an album. I have made several books over the past 4 years, but for some reason I haven’t had much success with this updated App.
FreePrints Photobook
by A Happy customer , Ashley on 2021/02/22 00:07
I loved both Photobooks we created on Hamilton Puppy and 1st year Baby Gem !! The pictures were clear and It was so easy to create with the different background colors and designs. We chose the hard cover book and loved it !! We will definitely be ordering more!!! Thank you , we very happy !!!
Great quality
by CB991 on 2021/02/21 12:57
The photo books are very easy to put together and great quality.
Perfect!
by AndiWesaw on 2021/02/21 06:58
My husband loved the book I made him for Valentine’s Day! And it arrived very quickly:)
Me encanta
by Rat_woman on 2021/02/20 16:31
Es súper y fácil para hacer y guardar mis memorias 🥰💯
Best Photo book app
by Irina6329 on 2021/02/19 07:26
The quality is so good, the shipping is super fast and the prices are always fair. Love the books they make!
Pics,, photo books
by Haley Lynn:] on 2021/02/19 06:22
I love all of them... they are so special to me... thank you!!!
My view
by Readerskeeter on 2021/02/18 14:19
The 10 free photos are great. Easy pick from your device and arrived quickly. The shipping costs are a drag.
Pay for nothing
by LDS convert on 2021/02/17 19:12
I ordered a book never got it and the so called tracker shows in route should arrive 1/13/2021. It is now 2/17/2021! Bad business. I won’t waste my time nor my money. So sad!
IrokRockOn
by IrokRockIn on 2021/02/16 00:41
I love my photo book it looks amazing!
LOVE these books!!!
by Brkennejwmhdidmwnidnwbhsldnidn on 2021/02/15 17:56
I have been using this company for years and these books are high quality and perfect for keeping memories of the family!!! Thank you ❤️
Photo Books
by hurt granny on 2021/02/15 06:34
I ordered and reordered a photo book Neither one of them were delivered!!! I’m very disappointed and upset about this. I know for a fact that I will not order anything from your company again! I also feel that I deserve a refund for both books.
Perfect
by Ms Runnels on 2021/02/14 13:51
I like the hardbacks the best so I pay extra for that. I bought 4 books at Christmas and 1 for a January birthday present. They were all perfect.
Love
by ShelbyGomez91 on 2021/02/13 20:43
Absolutely love love love this company/app ! Great quality, and wonderful memory keep sake !
Book
by 8 DIAMONDS on 2021/02/13 00:18
I paid for my free book yet they are telling me it’s not finished I tried again so I’m actually owed two books
Great advertising
by Peachtree Grooming on 2021/02/12 23:04
I’m a dog groomer and I love the ability to take before and after photos of the dogs I’ve groomed and compile them side by side! The clients love to see their own dog in a real book!
Moms final wish
by Fintflicka on 2021/02/12 14:31
I love to scrapbook, But that takes time which is something I don’t have a lot of. Just before my mother passed she requested that I would renovate my kitchen. So in her memory I have taken pictures from the beginning to the end. With a photo book,that is hard to cover by the way. I have been able to create a memory of the processIn a beautiful way. For that I am very grateful. My family and I also take vacations, and I have started using photo book for that reason as well and I have not been disappointed. Sincerely, grateful in New York
Love it!
by CECI#1 on 2021/02/11 02:18
I had lost many photos due to breaking my phone and with free prints I am able to print the pictures I like for just the shipping cost. I totally think they are worth it.
App doesn’t work well
by Dee082018 on 2021/02/10 15:30
I have used Shutterfly frequently and then it was introduced to me about photo books. Started creating books. Well now the app doesn’t show any of my previous orders. And I recently placed an order and it had the wrong delivery date. And I can’t track the book that I recently created and purchased. Please fix.
My first order but not my last!
by nella354 on 2021/02/10 02:40
I couldn’t have been more pleased with my order when it arrived today! It was a photobook of my beloved dog, Bensen, who passed away in January. I will treasure this forever and I’m excited to place another order!! I highly recommend Photobooks!! 👍🏼
Grandchildren Photobooks
by doopot on 2021/02/08 16:38
I love that I get keep and cherish all my pictures and show my grandchildren!? I have ten!❤️
Wasn’t what I expected
by Atkins Lover 18 on 2021/02/07 18:44
The book was cute but very small.
Free Print Book
by ErkyK on 2021/02/06 22:51
I was blown away by the quality! My family loved the book and can’t wait to order more. Thank you!
Photo book
by Tbc315 on 2021/02/06 06:23
Easy to order. Arrived in short time. Well done.
Photobooks
by CountryBlessings on 2021/02/05 15:46
These are the best gifts to purchase for any occasion especially for keepsakes for family. I love them!!♥️
My Photobooks
by feliz51 on 2021/02/05 12:41
I love this beautiful idea had 2 Photobooks done of my granddaughters and plan to have more made such a great way to have your family memories printed I plan to have a little Photobooks library of my loved ones done ❤️
Loved my book!
by Misuki<3 on 2021/02/05 07:43
It’s so easy! And can customize however you want add multiple pictures, change font and the background is great! Definitely recommend
Memory Enhancer
by reinmannik1 on 2021/02/04 18:34
An easy to use tool to create and relive memorable memories. Unfortunately 2020 was a bust for travel so who wants to have memories of sitting home. Here is wishing a return to normal for 2021.
Missing book
by MSLLLLLLLLLLLLLLLLLLLLL on 2021/02/04 14:11
The first book I ordered was super fast and nice. Probably because they desperately want you to use their app. Ordered a 2nd and reordered it for someone else as a gift. Got my 2nd cheaply made book. 3rd book, got notified it was delivered 3 days ago. THE BOOK NEVER ARRIVED. There is no way to contact anyone. If I don’t see the book be the end of this week, I’m contacting my bank to get my money back. And trust me, they do a great job doing it!!!
Most recent book
by brenmurph on 2021/02/04 13:46
I was disappointed in my recent book as I was unable to make the captions in black ink. It printed in white ink and is pretty much invisible. I tried for many minutes to change the color to black with no success. This is the first time I have been disappointed in this company and I have made over 25 books with you. Laurie Ridgley
Great App, okay book quality
by munozreyna on 2021/02/04 13:16
I wish the app had more upgrade options if that’s what it takes to have a better quality book pages. The hardcovers are great! Good quality it’s put together nicely.... it’s just the pages themselves they are not very glossy nor thick... The app though!! The app is AMAZING! Best app I’ve used so far. Makes it so easy to customize and put together I absolutely love making these books! I will keep using unless the photo quality keeps going down :) !
Never arrived
by Asianbtrfly on 2021/02/03 00:13
I ordered my photo book at the beginning of January, it shipped on January 8th, it is now February 2nd and it is still in transit, however, there is no one I can contact to find out what the problem is.
Do not recommend.
by kitkitdizze_ on 2021/02/02 01:02
If you make multiple books at the same time you have to pay $8 shipping for EACH one. The app is super slow and there’s no option to edit books on your computer which would have a much bigger screen than a phone.
Beautiful Results
by Cdinki194 on 2021/02/01 03:30
I have ordered multiple photo books and love them all. I show my books off and promote your company as often as possible.
Clunky
by Bcrogs on 2021/01/31 04:28
The overall app is clunky and I can’t access my photos on OneDrive.
Happy
by Feudandfriends on 2021/01/31 02:32
I am more than happy with the quality of my Photobook... once I download more pictures of our minimony I will make another book. I really love how it’s al put together.. this time I will take the time to add text. Downloading this app was the war decision I’ve made! I’m telling everyone about this app.
Photo book.
by mom cec on 2021/01/29 18:46
I sent for a book. Have not received it please check it’s progress. Thank you. Cec is my nickname.
Fabulous
by 1happy GiGi! on 2021/01/29 00:53
Photo books are AMAZING! I have been an avid scrapbooker for decades. I enjoyed making them for my children and students. Now I can provide the same type of gift for my family and grandson with professional results in a fraction of the time! We have wonderful remembrances of our vacations and special life milestones! I HIGHLY recommend them!
Love this
by Buccums82 on 2021/01/28 07:58
This app is awesome great for holidays and just random pictures
Order was not received
by srk2001 on 2021/01/28 03:48
Order was not received.
Love this!
by dmackoy on 2021/01/27 17:45
Everyone I have sent gifts to from here LOVE their gifts!
Love my Memories
by Goddess lorrie on 2021/01/26 17:21
I had all my grandchildren in my book every one loved it the picture are wonderful.my daughter gave it to me as a gifted from my daughter.
Photo book?
by stasiswolf on 2021/01/26 02:01
I have not received the book yet even though email says it arrived. Order FP159185909554 and FP110334642731
Photobooks
by esfanson on 2021/01/25 20:42
I have given several as gifts. The recipients enjoyed them immensely.
Love this app
by ..Heather on 2018/11/25 23:30
I just ordered my second book as a Christmas gift for my mom. The first was a 6X8 hardcover of my family’s summer. I filled it beginning to end with our entire summer, dedicating a couple of pages to each big event/vacation. It’s 20 pages long with about 85 pics in total. Some pages have 2 or 3 pictures where other have the max 6. The pictures are beautifully printed and very clear. I have always loved scrapbooking and this is a way to lay in bed and do it all off my phone at night. Or have family send me pictures I don’t have and can easily add them to the book. The second book has not arrived yet but for a total of $17 I upgraded to an 8.5X11.5 and that’s including shipping. As I said, It is a Christmas gift for my mom filled with pictures from the last 40 years. My brother was able to scan childhood pictures and we collected from all of our phone and computers pics from every vacation/holiday we’ve had together. I was able to add captions and poems to this book. It turned out beautiful! Well worth the price and time. I spent about a month putting this hook together but can not wait for her to open it! It’s suppose to arrive Dec 4 and there’s no way I will be able to have her wait the extra 21 days.
Horrible shipping and customer service
by nickibartley on 2021/01/01 15:41
Book was easy enough to complete but I’m still waiting on my book to arrive that I ordered on Dec 17. On Dec 20 I asked for tracking info bc I was told by email it has shipped. Two days later received email that there is no tracking info but was on track to receive by the 26th. My question back, how do you know this? If you have tracking to see that send me tracking info. Two days later another email telling me the same thing. I emailed again on the 27th since it did not arrive on the 26th as expected. Two days later email response that all shipping is delayed and to be patient that it should arrive by Jan 4th. That’s quite a delay from the 26th, still no tracking. Emailed them again expressing my concerns about this whole process. Two days later received another response stating the same generic shipping delays and thanking me in advance For my patience as I should receive my package now by Jan 5th and if not to reach out again for resolution. Just sent another email this morning stating that this the reason they should only ship with tracking so customers can self serve and check their Package themselves or at least provide a customer service number to avoid a two delays for every email sent! Regardless if the book itself was free I paid for shipping to get here by a certain date. The savings on the book itself is not worth they delayed no tracking available shipping method, so I will not reorder anything from this company.
These are my answer to the photo albums of my childhood
by LeslieLeland on 2017/10/08 20:24
SO many great photos on my phone and computer....and what to do with them? To be honest it may be a little frantic, worrying I was going to lose them somehow through some technological glitch. And then I discovered the ability to create these books. I make them two or three times a year, give them to my children, who live all over the United States. They are my grandchildren’s favorite books to look at. My daughter tells me they look at them over and over again. I usually make one after our vacations with one another, after an important family event, we’re just every few months or so when I have a collection of fabulous photos that I don’t want to forget about. I also have a retail store in Key West Florida and I make them every year to capture the images that I share on Facebook and Instagram. These books are high-quality, easy to create, and beautiful. Simply brilliant. Thank you.
Outstanding customer service and quality!
by Skylander2013 on 2018/07/29 18:33
I’ve used this app for a couple of years now and I’ve never been disappointed. It notifies me when I print may not come out with the best quality and gives me the option of printing it or replacing it. Everything the promise gets delivered. However, today was the first day that I had to use customer service because of a mistake on my part. I forgot to put a picture in that I wanted to include. Keep in mind, this is on a Sunday morning. I submitted an email through their contact us tab and to my surprise within a couple of hours somebody contacted me and let me know what I need to do to cancel the order and resubmit it with the picture that I neglected to include on the initial order. I honestly did not expect to hear back from them for a few days. This is how customer service is supposed to be done. They earned every bit of five stars anymore on this review.
Ruined a Christmas present
by Er.kbradley on 2017/12/31 20:29
I’ve ordered photo prints from this company before and didn’t have a problem. So, I decided to order a photobook as a Christmas present for my mother-in-law. I ordered the book with four weeks until Christmas, and never received my order. I contacted customer service (and had to buy a new, last minute Christmas gift), and didn’t receive a response until a week and a half later. It was clearly a robo email, which stated they had unexpected order volume and “got behind.” Then, I was told that my order couldn’t be located. I sent them the confirmation email that I received from them in November to help them do their job. Finally, I was told my order would be reprinted, reshipped (though not expedited), and that I would not receive a refund as compensation for the lack of professionalism and ruining my Christmas present for my mother-in-law. Over all, poorly handled, and lack of compassion and professionalism. If you choose to order from this company, don’t do it during peak season where they’ll be unable to deliver. I’d suggest finding another company that can do the same thing within an appropriate time frame.
Leaving
by Wakawat on 2018/08/03 18:53
I have used this app for over a year. I have enjoyed getting my books, but yesterday I placed an order for my August book and it has just disappeared. The company was no help. The new book generally goes from In Progress books to Purchased books. It did not happen this time and the company rep says there is nothing they can do. I will no longer be using any of their products. Not that you were concerned about me leaving, but Good-bye!!! I was very upset when I wrote this review. I am going to have to eat my words. I looked at several other apps and could not find one that allowed me to place up to 6 photos per page. I also want to be able to edit each photo on a page and this app allows me to do this. I still wish the representative had been more concerned about my issue and offered at least a free book since I have used the app to purchase 9 hardcover books and 15 softcover books. I will continue to use the app because it is a good app. I just hope this does not happen again. It is frustrating to build a 25 page book and lose it all. I am still giving only 2 stars because of this inconvenience.
Beautiful, fast and perfect!
by cocoamigo214 on 2019/07/18 00:54
I have used free prints before. When I got the offer for the free photo books I thought I would try it. My mom has dementia and loves looking at pictures of family. I chose my 20 pictures and made a small photo book for her. It came today. I just ordered it Sunday, 3 days ago! I did choose some upgrades like the option to have the pages lay flat. She would have difficulty if they didn’t due to her arthritic hands. It was perfect! Each page is one picture she can see and ponder over. They were clear and centered and I chose a pattern that went throughout the book. I am so so happy with this. I am going to order one a month and use different themes like pictures of her childhood and holidays etc. It beats leaving all the pictures on your phone! Seriously I was very happy. I just spent $95 on a book from Shutterfly and this is better!!! Thank you!
My first photo book
by cryslady45 on 2019/07/29 18:06
This is a great app to have for all those with iPhones the newer iPhone like the iPhone 6s or 8s or iPhone 10r or iPhone 10s those kind also for androids if you don’t have the latest iPhone but the latest model mobile phones that you can store pictures. If you have big events like weddings reunions graduations annerversaries birthdays any thing where you want to save photos from your phone from those events into a photo book where you can customize the books to your liking. I recommended my family members that recently attended our family reunion that took pictures to get the app and order the photo book so they can have something from that weekend to keep and they can customize to their liking. Maybe on the next reunion we can all bring our personal photo books from this reunion . I’m glad I got this app!
Great little app
by Richard009 on 2020/03/04 21:10
This is a great little app for creating little collections of those photos hiding on a phone. It allows for easy and quick adding and arranging photos into a photo album. Since this is a traditional paper album, others can view your photos without crowding around the phone. The FREE 20 page book every month is great and I highly recommend it. Maybe offering a hard cover coupon every few months would make it even better. There are several suggestions that would make it even better. 1. A vertical format would be nice, especially since many phone pics are vertical. 2. Adding multiple photos to a page is somewhat restricting due to the inability to change placement, sizes and crops of individual photos other than how the app automatically does it. 3. Adding text on internal pages is very limited to captions at the bottom of the page. Also, no control over line breaks and no block text. Placing and moving text blocks would be a great addition. I could offer more add ons but if you’ve ever used a publishing program, you probably know what they would be. Some of them are available on the cover format. I will be alerting others to this app, especially those I have heard complain that they wish there was an easy way to print their pics. Well there is.
Good product and customer service
by Jjhinnj on 2019/08/16 19:34
I have made two photo books so far, and 8.5x11.5 inch and a 6x8 inch, both hardcover. The paper quality and the color printing were great. The app is easy to use. I had a problem when I ordered a second copy of one book - there was too much glue used on the cover and some pages were stuck together. It was very easy to contact customer service. They asked for pictures of the damaged pages and were quick to have a replacement book sent. I have used other apps for photo books and had issues with the other apps crashing and losing my work. This app was very stable and I had no issues or frustration with lost work. My only suggestion for the developers is to offer a few more page layout options but overall I am very happy with this app and the customer service.
Absolutely love it!
by Audrey Siders on 2020/05/17 20:20
So I’ve used this app many times for myself and recently twice to make Photobooks for my dad and my aunt. And I can’t begin to tell you how happy I am every time I’ve made a purchase or made the books. The books were absolutely beautiful, both were so loved that my aunt and dad had tears of happiness. They are both elderly and in today’s time and age, things like this truly mean a lot to them. I definitely recommend this to everyone. It is such a fun, and easy app to use. The customer service is amazing, they are very much on top of things. I’ve never had issues with ordering or quality. This is definitely an app I use a lot for myself and for gifts. I have nothing negative to say. Thank you for creating such a wonderful app, it has brought many smiles to mine and my family’s faces. Thank you!
Don’t waste your time and money
by SapphireSkye18 on 2019/12/28 16:07
I ordered my package on the 8th of December hoping to receive it by Christmas as it was to be a gift for my stepmom. Initially, it was said to arrive by the 17th, updated to say it would arrive by the 19th, then the 20th, and has not been updated since, and according to the tracking number I was given, it has yet to even arrive in my state. It is the 28th, 4 days after this book was supposed to be gifted to my stepmom, and significantly longer than the 6-11 day time frame I was given when I first placed my order. I have tried to get in contact with the company and have yet to hear anything back more than a week later. Not only am I frustrated, but day after day I am saddened and disappointed when my package, one I was very excited to receive, has not arrived. I will not be ordering from any of these apps again, and frankly, would like my money back. I would give this app 0 stars if I could. I would not recommend this app to anyone looking for a gift or an order to be processed in a timely manner. I feel lied to and cheated out of my money.
Terrible customer service & arrival time
by montanawp on 2020/12/30 02:26
Let me start out by saying, the quality of their product is great &amp; so are the prices... once you actually receive it. That’s why I gave 3 stars. BUT my photobooks are always late. I’ve ordered in the past &amp; there’s always a delay or reason as to why I’m receiving late. Even if I pay the extra $2 shipping to get it faster. This time we ordered from my husband’s account &amp; what was suppose to be delivered the 23rd is still not here on the 29th. Haven’t received an update since the 22nd until today too. We also have never gotten a “free book” as promised each month. When we have ordered in the past, we order multiple books &amp; once doing that.. our “free book” ends up being $7 anyways. I messaged their Instagram account &amp; sent them the screenshot of the problem, even though it was read we never got a response. 🤷🏼‍♀️ if you’re not in a rush or buying a gift for a certain time, this is for you.
Never got my photo book
by Rinagagliano on 2018/05/20 13:25
I decided to get a photo album for my friends 60 th birthday to capture all her special moments of her special day. First time i emailed them and told them i never received it and they got back to me right away apologizing that it got lost and wanted to verify address and they said that they would mail out another one.. well i never got the 2 nd one either and i have emailed them a numerous of times and i have still yet to hear from them. Its been a month now with the back and forth. I am disgusted and embarrassed that i told my friend about the album and we still havent gotten it, but more disgusted that that they haven’t reached out. I have gotten a few albums from them in the past and never had a problem.. Be careful with the customer service because it really stinks.
Top-Notch Customer Service
by DaJuLee on 2017/12/05 09:34
Updated review: I emailed customer support about the damage issue on the cover. They responded promptly and will be sending me another book to replace the damaged one. Changed my rating to 5-Stars for the excellent service. Thank you! Tried different apps and this was the easiest for me to create and arrange pics into a nice photo book to be ordered. Simplicity was the key! Got my first photo book today and am quite pleased with the results. My pics weren’t of the highest quality but the printed pages turned out better than I expected. It also arrived earlier than the date specified. Thank you! This will make a memorable and cherished gift! I’d have given this app five stars, but the book arrived with a slight indention on the cover. Apparently the packaged had a slight hole and damaged a part of the cover.
Damaged.
by MseL33 on 2019/10/02 05:29
I spent $50+ on my photobook. I love these books to preserve memories. The books normally get shipped in a box. This one arrived in a bubble pack envelope. Not sure of when or where the damage occurred since it most likely traveled through many hands on its way to my mailbox. It was obviously dropped or shoved against into another package. I upgraded to a hardback book to ensure stability throughout the years. The bottom corner of the hard cover and about half of the pages were creased on the bottom corners. Also the plastic shrink wrap around the book was open on the bottom right where the damage to the book was. I’ve sent an email requesting the book be reprinted, if they won’t consider that I’d take a full refund of that book and take my business elsewhere for future photo books. Missy
Great grandma loves them
by Comstock11 on 2021/04/01 19:58
I wasn’t sure what to expect when I made my first book, but it seemed like a great way to share photos with my 87 year old Mom. She does not have a computer or a smart phone and she lives 4 hours away by airplane. She has 4 great grandchildren who are changing all the time. Before Covid my brother would show her pictures of the kids on his phone, but she is of the generation that paper photos mean more. She was so excited when she got her first Photobook! She brought it with her to dinner to show her friends at the assisted living facility. Now I can send her one every month so she can keep up with the kids! It couldn’t be easier. I pick out 20 pictures in my phone, add a description if I want and they make and ship the book to her for the cost of shipping. It’s a no brainer!
Quality Photo Book, Stellar Customer Service, Impressed Happy, First Time Customer.
by Zen4me812 on 2018/10/20 00:10
I received my First Photo Book Order, and I must say I was very impressed with the photo quality, and sleek, slim design of the photo book. All photos came out very clear, even a few I had doubts about given the exclamation point warning, which can indicate potentially a poor quality photo that might not print well. However, unfortunately for some odd reason my first photo book was not delivered by UPS, at least I never received it. I thought I would have to re-create my original order again, which took some time, but after contacting photo books Customer Service, they were very responsive. After emailing customer service, they quickly responded, assuring me that they could remake my order expeditiously at no charge. I had my replicated, original photo book order in a few short days. Also noted that the photo book was very well packaged. I am very pleased with the whole process, from ease of using the app to transfer desired photos ( layout options) to delivery. Free photo print incentives for prints and photo book, also included in the photo tiles app extend affordability.
Memory Maker
by Bobbyzgirl544 on 2018/04/23 00:40
I ordered a book after my husband and I returned from a vacation we took for our thirtieth wedding anniversary. All the pics we had taken were on our phones and I wanted to have them in a place where friends and family could see them without passing the phone around. #photobooks is a great company that gives you the ability to put all your memories in a book with captions to each picture if you want for just a small shipping fee. What a great present to give for someone’s birthday or special event if you have all the pictures in a book. This makes a great coffee table conversation piece. From now on my birthday gift will be taking the pics and then ordering the book from FreePrints Photobooks and giving the gift of ongoing memories.
I love my photo Books!
by TheAppleOfGodsEyes on 2020/06/09 21:30
I have ordered a few Photo Books and I am so well pleased with all of them. The books are well made wither you choose the hard cover or a soft cover. The pictures you add in the book are a nice size, that you can see clearly and they come out looking beautiful. Also, if you want to make it a little special you can design it by adding shapes or a border around your pictures without any extra cost. You can create different kinds of books for different occasions. They are nice enough to give as gifts. This is such a great idea and it’s fun to do too! I also got quick delivery! I thank you, that now on my free time I have something wonderful to create with my pictures! God bless you all!!!!!
My first free photo book
by pnnysfrmhv63 on 2020/08/16 14:59
I received my first free photo book &amp; it turned out great. It came within a week after ordering it. This is a gift for one of my 5 1/2 year old twin grandson’s who are in the foster care system. I want to give the boy’s each their own book from the last 5 1/2 years of the time we had together to remind them of the times we have cherished together &amp; how much I love them &amp; always will. I will give them to them when I get the next one for the other twin. I don’t get to see them, haven’t seen them for over 4 months now. I will have to give them to someone else to get them delivered to them. But I know they will love them too. Thank you for doing a great job on the 1st so far. Waiting in anticipation for the 2nd one now.
Don’t use the full bleed option.
by lrfxzy on 2018/10/30 04:30
For $8 you’re not going to get much better quality. The app is simple to use and has sufficient features. It does have some bugs however. I tried to cancel an order, which took me to a “contact us” page. I sent an email - the reply was polite and said they’d canceled the order, but that I could’ve done it from within the app. Yes, I tried, that’s how I got to the page to write the email. Couldn’t cancel it from within the app. When I placed the next order, I was charged but the order apparently never went through. The book was just gone. I hopped on the live chat, who quickly assured me that the order had indeed not gone through and I would have to make the book and order it again. From other reviews, it appears this is not an isolated incident. And finally, I recommend not doing full bleed on the pages. On my first order I did full bleed only on one side of a two page spread and everything looked great. On my second order I did full bleed on both pages - I think the book is bound before the ink dries, because there was definite transfer or something. The center doesn’t look clean. Not a huge problem - just don’t do full bleed across two pages.
Photobooks are awesome
by billi62 on 2019/12/13 16:01
Have had three books made so far and getting ready to make a fourth one. The books are well made and I love them. I made them of our dog who is no longer with us,the two we currently have and our one of our grandsons. Going to make our granddaughters next, then continue on for each member of our family. When I am no longer living they will be great memory books for everyone, and they will have their own personal one. These look great sitting on the coffee table and so much easier for people to pick up and look at than going thru a steak or pictures or scrolling through them on a phone. Plus I can finally start deleting pictures off my phone and iPad. Billi R.
Sent wrong photo book
by Ohhey513 on 2020/02/21 05:32
So I have used Free Prints a couple times and have probably gotten close to 1000 prints from them and finally decided to try photobooks. I spent hours creating the perfect photo album of the first month of my sons life with intimate images, including skin to skin contact, that were meant to be seen by just my family. My photo book finally came and I was SO excited to finally share it with my fiancé. He opens the envelope to find a photobook for a different baby, a different families memory book for a baby girl that had passed away. Now this poor family has my baby’s photos and I have theirs. Free Prints photobooks has no customer service phone number on their app and I have sent them 3 emails with no responds. I am beyond infuriated and would not suggest anyone using this service. I feel violated and disrespected and I have no idea what customer service could do to correct this mistake to the point where I’d order again. 10/10 would not recommend
So Impressed!
by no excuse for bad music on 2019/07/08 22:41
I have been using your Photobooks, Photo Tiles, and Easy Tiles apps, and couldn’t be more pleased with the ease of use, and efficiency of going through the step of creating precious memories with such beautiful and lasting results. You have made the process so easy. I have been creating photobooks for my family members for over 2 years, and so appreciate the ability to caption the photos with dates and the written narrative, as though the child is doing the narrating. One day they will be able to read the captions all by themselves. I have more recently used Photo Tiles and Easy Tiles glass version. I and those whom I have presented with your products have been VERY pleased with the end result. Thank you, thank you, thank you!!! jks
Getting in touch
by debra hebert on 2019/11/06 20:04
Very disappointed with this company. I have tried multiple times to get in touch with someone but to no avail. Now it is too late. Not impressed. I keep getting emails about whether I am happy with my results. I have yet to speak with anyone. I am considering changing to canvas prints instead of photobooks. I have bought many a books from this company but the one time I need to “speak” to someone- I hear nothing. I had a problem once before and they were very responsive via email and everything worked out great. This time I needed to speak to someone- not an email and there has been no response. My problem was not resolved. I am very disappointed.
Poor quality books, poor customer service.
by HowAboutNot??!? on 2020/01/06 09:03
I ordered one book. It came damaged... got a replacement it came damaged. Took two times complaining just to hear from someone and then got another replacement sent out... guess what, damaged! Now messaging customer support for the second time today hoping for any response. I don’t want another damaged book I want a refund and to never order anything from you again. Would’ve been really cute to buy photo books from you and have them of quality but who cares about my order. I wanted one book that wasn’t damaged to give to my boyfriend for Christmas. A photobook of our son that was just born. Would’ve been a cute keepsake for years to come but clearly it’s not important. Not important enough to make sure it’s not damaged in the exact same way I specified three times over. I totally want to open up a hardback book of my son to see white spots all over the page time and time again.
Hopeful
by tford1973 on 2018/08/09 12:15
I haven’t yet ordered my 1st book but I’ve gotten single prints from the other FreePrints app and they were awesome I’ve been wanting to scrapbook a wall in my living room and finding the FreePrints app couldn’t have been better!!! The color and clarity of my photos were perfect u do however need to be careful when choosing what pics u’d like to print some have a yellow exclamation mark in the left corner this is to inform u the pic will b slightly blurry do to size and pixels when enlarged as long as u pay attention and not choose those pics with the yellow ! U’ll be very happy with them!! I’m downloading all their apps lol luv luv the prints so I’m sure when I&#39;m ready to order my book I’ll be just as happy!! Good job creators
Love ordering vacay/event books
by AriMW on 2018/05/23 06:51
I’ve ordered a bunch and have started doing books for all our vacations. Books come in about a week, just pay for shipping, usually less than $10. Less hassle and more convenient than many companies that provide photo books. They also have promotional upgrades here and there. The themes aren’t that fancy, but a simple solid color always looks good. You can order books for your social media feed, camera roll, old FB photos, etc. I like to be creative! I’ve even done one of my months for a gift. No subscription or commitment. Never had issues with the app crashing. They store your projects until you’re ready to order. No complaints from me!
App continues to crash
by Sb cash on 2019/12/18 15:30
I have to 1 star the app ONLY BECAUSE IT CONTINUES TO CRASH!! I’ve ordered numerous Photobooks from this app over the past year. However here recently the app continues to crash while In the middle of selecting photos or writing my text at the bottom of the photo page. I absolutely USED to LOVE this app until now. I’ve never had a problem in the past and the quality of the books are outstanding. I’ve spent 2 hours trying to complete a 20 page book because of the crashing. I am still only on page 5. It’s a very simple layout, super easy to use and design. With it getting stuck or completely just stopping it’s making it impossible to complete. PLEASE I BEG YOU GUYS TO FIX THIS!
Not the Easiest Photo book app to use
by Shishb on 2018/03/18 05:46
I am definitely a photo book aficionado. I have created more than 50 books from various companies. I am always on the look for the latest and greatest app to create my books, as I take hundred upon hundreds of pictures daily. A friend recommended your company, and after receiving my first book, I can honestly say I was disappointed. The app was not the easiest to maneuver around. In my daughter’s birthday book, two of the photos were cut off after I clearly clicked to reduce them in size to show entire photo. I just had a hard time with the layout feature and while the quality of the book is indeed top notch, the functionality of the app is not. I don’t think I will create another book, especially since I have to reorder this one to correct the image.
Fantastic product, fantastic service
by Noelle The Reader on 2018/01/06 01:15
I&#39;ve gotten 3 free photobooks from this app over the course of a few months, and I could not recommend it more. The photobooks are great quality — beautiful color on the photos, shiny cover, exactly how you designed it on the app. I&#39;ve only gotten the free ones so far, but I would have no problem trusting this company with my money and time. As great as the books are, the customer service is what really stands out. I&#39;ve had two problems so far, and they jumped into action. Once I got a book with the pages cut diagonally instead of straight, so I sent them a picture of it next to a correctly cut book. They responded within the hour and had a new one sent out free. Another time a book just never showed up and I couldn&#39;t track it. Again, I messaged them through the app and they responded within an hour to help me. I&#39;m not sure I&#39;ve ever seen customer service so good from pretty much any company. They really care about their customer&#39;s happiness. So if you&#39;re not sure about this app, just buy one free book for $7.99 shipping and let them change your mind.
LOVED our photobook!
by 1TLM5 on 2018/03/30 00:43
We ordered and received the hard cover photobook with 25 extra pages and love everything about it! The pages include quality looking prints. It arrived in half the time stated, and of course I tracked it until delivery without problems. So far, we’ve had about five family members come over in past week and each of them fell in love with the photobook and talked extensively about the beauty of the book and each page of pictures. They want copies too. I’m going to order one each month for my household, and one copy of the current one for our children. I told other family that they’ll need to download this app and create their own photobooks, etc. 😊
Not worth it.
by Ann1beth2 on 2018/12/23 16:41
Expect delays even if you pay extra for the expedited shipping. I ordered my photobook the beginning of last week and because I wanted it before Christmas (it’s a Christmas gift for the whole family) I ordered it with paying extra for expedited shipping. It tells me it’s supposed to be here and it’s not; I don’t even get like a notification letting me know as it’s shipping out to me that it’s going to be a couple days late or anything. I still paid for the rush shipping so I’m expecting to get it before Christmas still. I don’t care about any refund I just want it when I was told I would get it in the mail. They refund me half of the shipping charge and then tell me it won’t get here until after Christmas. Very frustrating, not worth dealing with this app when there are others out there that would give better service as far as showing your package shipping to you the whole way. Thanks for reading.
Juliana Photo Book
by t6i2n8a on 2021/02/25 02:12
My Free photo book is an adorable way to celebrate my granddaughter’s first 2 years! I love being able to make a book out of the highlights of the past 2 years. My granddaughter, Juliana (JuJu), loves looking at “her” own personal book. She points out her favorite people and pets that have shared her life. The book is very fine quality. Durable enough for a 2 year old to look through (with supervision). Picture quality is very acceptable, considering the photos were all taken with my phone camera. Creating the book is pretty easy, and options are given for backgrounds and different cover choices. Thank you for this unique and affordable product!
Free Prints Review
by kjarmom on 2020/05/06 16:07
I have been using this for a couple of years, and have always had excellent service until my last order. My app said I had 85 free prints this month. I ordered my 85 prints. When my invoice came up I got some of those free and was charged for 65 extra prints. I notified the company several times of this error. I received an answer each time but no answer as to why I was charged like that. Most of my replies were from RicardoR., and I don’t want to hear from him again. I have been so happy with this service but I can’t continue to use it and be overcharged in this way, and when I question my Oder my question isn’t answered. Thank you
Good until there is a problem
by EmLeeEm on 2020/12/10 21:37
This is a great and convenient way to make Photobooks easy right from your cellphone. Sometimes it’s hard to tell the quality of the photo until you get the photo book because it’s so small creating it on your phone, but most of the time it’s ok. The problem arises when there is an actual issue. My photo book took over a month to get to its destination and when I finally inquired with the company every single time they sent me a canned email response saying to give it 7 more days and that if you did give it 7 days then email them back and they will help you. Well every time I emailed back, I received the exact same email canned email again. They have no intentions of rectifying issues. For that, I’m out.
Cheaper than Shutterfly and So Wonderful!
by Reading Gal07 on 2021/01/16 01:18
I have been using this for three years. I make one book a year and I absolutely love them! A book that was going to cost me $150 on Shutterfly, cost me $75 on here. The quality is amazing and I have noticed an improvement with each book. I will continue to order one of these books each year for as long as they are in business which I hope is forever! I will also add I love that you can save and keep coming back to your book. I keep it in the app all year and add to it bit by bit. I found myself with 127 pages this past year! And I’m ok with that!
Love this app!
by Hmbsmith on 2017/07/28 15:51
Love the simplicity of this app! Cuts down on the time it takes me to make choices when there are too many to make (too many stickers, too many backgrounds). I would give this app 5 stars if: 1) there was a choice to change the color of EACH page background. Seems the color you choose has to be the color of EVERY page. 2) you could adjust the size of EACH photo, instead of having to adjust all photos that line up with the one you want to adjust. 3) borders could be added to the photos. Even one choice of black would be awesome. Can&#39;t wait to get my first book printed to see what the quality is like! Hoping it&#39;s as good as previous people have said!
Waiting on product still.
by Yae M. on 2019/05/30 17:13
I understand delivery has nothing to do with the company itself. But when I am paying for delivery &amp; get false information on a product I ordered &amp; I’m still waiting for it days later. It just ruins the entire purpose of purchasing the item. It ruins the whole surprise then I gotta go out &amp; buy another gift because this gift hasn’t come in. I am not happy at this moment. Granted I know the product will be great but to get false information on a product I was suppose to receive a few days ago is very disappointing. Not only did it say I was getting it through one mail carrier it somehow was transferred to another mail carrier that won’t give me any information on where my package is at. Maybe it’s time you guys reevaluate who’s sending out your product. Because $8 for shipping to get a date &amp; it’s still not here. 🤦🏻‍♀️😡
App is great, company is not
by CoffeeGirl5150 on 2019/03/25 08:42
So here’s what is going on... I ordered a photo tile. When I placed that order the confirmation said shipping on all other items would be only $3.99 until the end of the month - which is great because your shipping cost more than your products cost most other places. So what happened next was I put together a photo book to order to take advantage of that great shipping- it’s not as fast to put together as you would think- then at checkout guess what? It wouldn’t apply the discounted shipping. So I contacted customer service thru email. I received an email back 2 days later saying nothing about my issues but that I forgot something in my cart and when I clicked it it popped up &amp; said I’d received a free upgrade to a 6x8 hardcover. Wow! Bet you’ll never guess what happened then! I went to my cart, added the 6x8 hardcover, removed the 5x7 softcover and went to check out and the fantastic deal was - A FULL Price 6x8 Hardcover and FULL Price Shipping! Yay for me, right? I don’t expect freebies, but we all know it isn’t really free with the shipping you charge. I do expect companies to do what they say. This company is not doing so.
Everything I expected and more!!
by JudyCh_me on 2019/02/01 05:35
When I saw this app I honestly thought it was a scam, how can somethung this good exist and actually be good?!? but not only is it not a scam but it’s everything you would expect plus much more!! And it’s free!!! The app is super easy to use there are so many options and ALL pictures are accesible which was a huge plus, even the ones not in your actual photo app (googlephotos, Dropbox) the pictures came fast, and they were so crisp!! Honestly changed the way I print my pictures forever!! I know I’ll be coming back here!! I even got a Photobooks from their app photobooks!! Thank you so much very pleased!!
Love this app
by 0816sw on 2018/08/27 04:30
I have always been into creating photo books, photo gifts, and prints. These are the main holiday gifts I send to family, and they are always loved! This app is so easy to work with when creating a photo book. I am so excited to get my recent book, and am creating another now. THE BEST THING is SHIPPING rates are realistic. Other companies allow free items but you pay insane shipping costs. As a UPS employees wife, I guarantee the rates here are so much right on with the weight of the item. **My only wish would be to have more photo book background options, I love the choices but there needs to more to choose from.**
Memories to keep for years
by Scabshouse on 2018/05/10 23:05
I really love coming home from vacation or a special occasion and making a book to remember our special times. My last book was after my dad&#39;s passing. As sad as it was, it was healing to see his life&#39;s progression. I made one for my brother and sister also. I plan to give it to them for Christmas. I have a growing stack of these little books and I love watching someone sit down and look through them. My daughter is planning a trip to Baltimore and asked me for ideas. I pulled out my photo book of Baltimore and shared the sights to see with her. Thank you for giving me an affordable way to capture my memories.
Top Notch Service
by #ZachLeeRight on 2020/08/26 13:35
I ordered a photobook with pictures of my daughter and her fiancé getting engaged. I was skeptical because of the free-pay only shipping deal, but decided to give it a try. The app made it so easy to do my very first photobook and I was excited to see the end result. Imagine my surprise when I opened the package only to find it completely empty! I quickly emailed the company and received a prompt reply from Karen. She was so helpful and easy to deal with. Today I received my replacement copy and I couldn’t be happier! The quality of the book and service I received are top notch! I will use this app again and again!!
Love free prints!
by meaganr126 on 2020/07/08 01:47
Love this app so much! The customer service and quality of products is honestly so amazing! I had ordered a Photobook for my moms birthday and used my free book of the month to do it! After a couple of weeks I checked the tracking number and it hadn’t been updated in a week or so. I contacted customer service and they sent me another one for free. I was so surprised that the customer service process was so easy and hassle free. They were so understanding and professional!!! Download this app. I’m buying a book from here for every person in my family for Christmas gifts. I highly recommend! Very good quality!
Photo books
by Cbuny on 2020/02/16 21:17
I am loving everything about this company and the app. Ever since I started taking photos on my phone and not getting real physical prints, I’ve noticed a disconnect in the historic value of our lives and the loss of documentation. Creating books for my family as Christmas gifts is allowing me to make custom keepsakes for my children, my parents and my friends. A million times better than the old photo albums we used to make. I also love how easy it is to edit, all the options and styles and the beautiful products I am creating. Very satisfied customer! I will be buying many, many more.
Pleasantly Surprised
by lazzy_em on 2018/11/01 07:47
I don’t even remember how I discovered Free Prints/Photobooks but I absolutely love this app and the service it provides. I’ve ordered countless prints since downloading that app and have ordered 3 photobooks since getting that app. I highly recommend this app (and their affiliated apps as well) because they do an incredible job at making your digital memories into tangible images and the Photobooks have been unbelievable, really meaningful to the people I’ve gifted them to, and all of the different options for layout, backgrounds, etc. make it that much more fun to create something completely personal and special. I love it!!
Great App Works Flawlessly ... but
by Froggy16909 on 2018/04/30 13:39
The app works very well and is easy to navigate through. I put together a photo book, and while I could have received it free if I was willing to accept a soft cover, 4x6 prints and limited to 30 pages, so there are limitations. I purchased instead a hard cover, lay flat pages, 8x11 and 84 pages and spent $75 to get that, which I thought was reasonable. However, when I received the album I was disappointed in the clarity of some of the larger photos, which were taken with a very good professional camera. I would say stick with the free photo books in small size 4x6 format. If your interested in something larger, this is not the place.
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