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Use the Amazon alexa app to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more. The more you use Alexa, the more she adapts to your voice, vocabulary, and personal preferences. DISCOVER MORE • Get more out of your Echo device through personalized feature recommendations from Alexa • Discover and enable recommended Alexa skills • Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books MANAGE YOUR DEVICES • Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go • Create routines to automate your smart home devices MUSIC & BOOKS • Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices • Create speaker groups to play music across your compatible Echo devices for multi-room music ORGANIZE YOUR DAY • View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more STAY CONNECTED • Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom • Call or message supported Alexa-enabled devices, at no additional cost
Alexa
by Mauitytylance on 2019/12/13 05:10
I love my Alexa .
Great
by drdds101 on 2019/12/13 03:57
Great app and easy to use
Rarely Loads
by C4t. on 2019/12/13 03:46
App takes several minutes and several tries to load and some days can’t load at all. It worked many versions ago but now it is horrible with no sign of improvement. Edit App loads better since last update but only time will tell.
Alexa
by robertgbollie on 2019/12/13 03:46
This is really good just work on the music part
OMG
by Customer and ... on 2019/12/13 03:13
OMG my hubby gave me 2 of these and I am soooo excited. I have been playing music and asking it questions... it will be playing music and I’ll say “The Alexa is so much fun!” And she stops of course because I said her name..... I told him it’s like having to spell things when your kids are little and you don’t want them to know you are talking about them...I told him that being alone all day with no one to talk to is sometimes hard on me. I said “ Now I have some to talk to and she talks back...,. I am going to have so much fun with this!
My Alexa echo
by Johnnybigbass on 2019/12/13 02:53
It was great set up was a breeze
Terrible
by ShawnMaharaj on 2019/12/13 02:40
I can’t even see what I’m typing
Will not link together!
by music is better on sonos on 2019/12/13 02:32
Alexa claims to link music together with other Alexa devices including Sonos with Alexa built in. After updating everything several times and adding ever Alexa device to the house still won’t play together. Also has trouble staying hooked up to Bluetooth devices for more than a day. Tired of hours of wasted time. Switching to Sonos
Personal Assistant
by PghBears on 2019/12/13 01:46
Anytime anywhere my personal Assistant Alexa is with me. She keeps me organized and on time.
Sonos
by fmof,ofmo on 2019/12/13 01:25
Won’t interact with Sonos
Nice
by condonsii on 2019/12/13 00:28
I love my Alexa and shopping in Amazon
Alexa
by BysonTyson on 2019/12/13 00:04
The best thing I have ever used!!!
It’s ok needs to stop freezing
by Princess Mesa on 2019/12/12 23:57
Need to stop freezing up But other then that it ok
Not connecting
by JackMehauff on 2019/12/12 23:56
Got a new router. Set up is a B.
Save my Alexa
by reaj fun games on 2019/12/12 23:53
My Alexa isn’t working she said to go to the Alexa app to check it out
Very Satisfied
by CLNance4 on 2019/12/12 23:25
I love my Echo Dot! So helpful and has a great speaker for all of my favorite music.
Alexa tap love it!
by memawebb on 2019/12/12 22:48
Love it
Hope
by Disabled Veteran Honable 4 yrs on 2019/12/12 22:24
Just hope you can help more people that are disabled... Amazon or somebody it’s partnered with already developed the option to use Most the functions without having to buy a eco. Also if it’s possible I would like a hdmi cable so I can buy an eco, since for some unknown reason (not known for me) I can’t use Bluetooth Thanks Jared
Struggling with the echo dot 3
by jj in georgia on 2019/12/12 21:29
Like walking into the local big box store looking for help in purchasing a sprinkler control box.... only to realize there isn’t going to be anyone to help. There is a ton of information out on the web to pair speakers to the echo if you have all day and then some to read through it and then test it, only to call the help desk and they suggest to use the 3.5mm cable but that doesn’t work either.
Needs a lot of work
by Snowball yoyo on 2019/12/12 21:06
The app and systems still need a lot of work to stop the constant errors and crashes.
Loses connection with app often
by waiting foe next gen on 2019/12/12 20:04
We like the convenience of echo auto, but the unit loses its connection to the app prompting you to open the app before it will play. This is a problem in any state with hands free driving laws. Also, you can only connect one device to a single phone app.
Location changing and notifications
by KatiefromSpokane on 2019/12/12 18:45
Hi i Love Alexa and I recently moved it to another location/ address. I typed all the stuff in and it didn't save!!!!!!! Please fix immediately! ☹️ Edit: can you please add a feature with not only the notifications going to the Alexa, but notifications going to your phone. I have been using Amazon for YEARS! Never disappointed me. I just feel this add on will be most helpful because you’re not always next to your Alexa device.
Can’t get it to work
by sillydil29 on 2019/12/12 17:41
I try to set it up but it won’t
❤️❤️❤️
by mohammed#1 on 2019/12/12 17:07
We love our Alexa. The kids have so much fun with her.
Love Her
by kosborn1978 on 2019/12/12 16:15
I love Alexa! I use her to control my home as well as shopping, reminders, ordering a rideshare and so much more. Her skills are broadening; I’m always waiting to see what else she can do.
While you guys figure it out...
by VonNixon on 2019/12/12 16:06
I know this app is t perfect. Being web-based, there are some inherent hiccups and performance hold-ups that users have to take into account. My one major compliant pertains to the feature that allows you to control your Echo, more specifically the playing of music from my Amazon Music collection......... what happened there, guys???? A few updates ago, I lost the ability to browse music through the Alexa app. It now gives you the option to search music through the Amazon Music app, but you cannot play music from the Amazon Music app through an Echo! Yet, there is no option for this (at least not an easy, obvious, user friendly one). I have to verbally (physically) ask Alexa to play specific songs or playlists now, instead of controlling everything through the supposedly all-in-one app... Why? Why would you take this away?? Makes no sense, and has added unnecessary time and effort to my routine, where said time and effort did not previously exist. This is no doubt a step back. Sad.
The devise stopped working
by Kristim2008 on 2019/12/12 16:03
I sent a request for help... but so far my devise is not working. Stops playing music randomly, Alexa becomes “unresponsive”, the whole devise stops working, I have to unplug it and plug it back In, etc. I have only been using the dot for 3 days. Very disappointing. I was really excited as the echo has a lot of neat features but mine is not working :/
Jane
by Xoxpartygirl on 2019/12/12 15:03
Love Alexa
This very noice
by Claydaman on 2019/12/12 14:26
Wow
Highscholler
by Egger😂 on 2019/12/12 14:14
So my one problem is that when I’m playing music or waking up to an alarm is takes me literally screaming or being 1 ft away from Alexa to make her turn off. It got so bad at one point when I left to go to school, my parents kept screaming Alexis stop. Now I know that is not her name, but they had to un plug her. I feel like Alexa worked better when I first got it
Love Alexa
by Hhead2112 on 2019/12/12 13:31
I received a Dot for Christmas from a client and live it! Don’t know why I haven’t purchased before. Guess I was concerned about privacy issues and security. Love the devise and will add larger units throughout my home.
Stopped connecting
by Patty's Buys on 2019/12/12 13:25
My Alexa keeps dropping my WiFi, not sure why, I gave up when it refused to reconnect.
Convenient
by bgwavz on 2019/12/12 12:58
I have discovered that it is really easy and convenient to control some of my household lights by voice.
Please Amazon, fix this bloatware
by Tykal on 2019/12/12 06:16
Of all the things Amazon has done, this has to be the worst. It’s tries to do everything, but fails to do anything well. Horrible app.
Alexa
by jays2th on 2019/12/12 05:49
Just awesome!!!! Simply awesome!!!!
Drop in doesn’t work
by Bryce123455724 on 2019/12/12 05:12
I have tried to set up the drop in so me and my sister can talk to each other but there are no drop in icons in the contacts pls help :( besides that good app
Awesome
by Waiting 4 sound on 2019/12/12 04:34
Love Alexa. Very entertaining! Great music too!
What a great gift!!!
by chinita1210 on 2019/12/12 04:23
I got this for my birthday and I’m in love it with! It’s so easy to tell Alexa to play the music, I want to hear instead of shuffling thru your phone for it! Thanks to my girl’s Kiani, Nelle & Carter who knows, I love music and they tell me never to stop dancing and made it easier for me to command the music from Alexa!! Keep it moving :)
Helpful
by jean893 on 2019/12/12 04:15
It’s great to get my notifications
It started something
by Pickmom12345 on 2019/12/12 03:42
Ever since I opened this app for the first time in about a year, my amazon echo has had many lights. It was just blinking yellow and now it’s spiraling white. Its so annoying when I try to sleep
Great item
by pantherfan891 on 2019/12/12 03:17
I recently purchased the Amazon Alexa Echo Dot for myself. The set up was very easy. This is a fun and helpful device to have. I am looking forward to enjoying it!
Big problem
by need real help on 2019/12/12 02:50
The help section on the Alexa app tells u nothing about how to connect Alexa to the network It’s useless help section
This is the best app ever for you and you can use it as long as you like
by abee3 on 2019/12/12 02:40
Can use the app for as long as you like.
Marginal Benefit
by Jellbeeeeeeean on 2019/12/12 02:04
Should be able to configure my home screen to show me what I want to see
Apple podcast play
by picture dave on 2019/12/12 01:37
I wanna listen to the Apple podcasts I have downloaded and it’s no longer available on here. Get this fixed ASAP
Wish I could control Alexa without speech
by Owl fan on 2019/12/12 01:28
Overall I love my Alexa, but right now I’m frustrated. I want to tell her to play the radio but I can’t talk (laryngitis and I’ve been told not even to whisper). Why can’t I type a command like play x station into my Alexa app and have her do it? It would also be helpful when the room is noisy.
Best gift ever.
by Lannie69 on 2019/12/12 01:07
Love
Bezos billionaire bs
by brad2zz on 2019/12/12 01:05
Pay for a service & it’s limited to only one device. Jeff you are a crook. Your running a sweat shop. You fleece your customer base. Do right by the hand that feeds you & cut your prices or make it more feasible to at least listen to music on all devices & not pay for a service, twice.
My go to for everything
by Jj44. on 2019/12/12 00:25
I love my echo and all my echo dots. The music,the food recipes and many questions that are answered makes Alexia my favorite friend
Ecoamazing
by kinakinz on 2019/12/12 00:11
Love it! No other way to explain the products and the apps. 👌🏾
Useless for classical music
by QingLong404PZB on 2019/12/11 23:45
After years on the market, Alexa still is completely useless for classical music enthusiasts. It doesn’t understand movements, composers, conductors, soloists, or orchestras, and just spits out generic crap.
Useless now
by LNColorado on 2019/12/11 23:40
Could use it on iphone two days ago, can’t today, has stopped working. Can’t log in despite multiple tries.
Couldn’t live without it!
by Mikijames on 2019/12/11 22:58
Alexa controls my life from wake up in the morning to soft music at bedtime. Thanks, Alexa 🥰
Shopping @ Amazon
by larybaba on 2019/12/11 22:53
You guys are the greatest!
Questions
by Freckles333 on 2019/12/11 22:50
Every time we ask a question the answer is I don’t know that
Ugh!
by Tiktok, on 2019/12/11 22:28
Can’t connect my Apple Music, AND I can’t set a time zone. I’m sure Rita just my alexa, but really? Also, it logged me out of the app for no reason
Slooooow
by ShaunItunes on 2019/12/11 21:03
App is very slow at times. Cannot edit skills Scenes tend to get duplicated when a skill has to be re-enabled and Deleting scenes is very cumbersome. Also when one has a lot of scenes the way they are organized is very difficult to manage. The smart home layout it horrendous to use. Needs a better home page with tiles
Decepcionado por la nueva actualización
by ed akerman on 2019/12/11 20:44
No funciona al 100 la app de música no carga una decepción muy fea
Setting up new device
by joan buffalo on 2019/12/11 20:30
Thank you so much to the wonderful tech that so patiently Set up my new device. Echo dot. Joan. She is a 5 star !
Review
by cdkelsey on 2019/12/11 20:14
Op is very good. Thnks
Es lo mejor
by luisinho504 on 2019/12/11 19:44
Estés la mejor Alexa
Love it!!
by M. T. Hoople on 2019/12/11 19:29
Love all the different skills alexia has. Especially the drop in mode. You can spy on your kids when their home alone.
Despite being a prime member...
by alex9466 on 2019/12/11 18:58
1/2 the songs I want to hear require me to purchase ‘unlimited’...I have find other outlets for those songs. And they are free.
Great
by cerebro23 on 2019/12/11 18:41
Best gift
Doesn’t work with Sonos
by Shoppingreviews on 2019/12/11 18:33
I bought Sonos speakers with Alexa and they won’t work as a group to play music so it’s pointless
Setup
by brokerboss on 2019/12/11 18:24
For a non-teckie person setup is very frustrating. Don’t understand pairing. I paired my phone but nothing changes. Alexa will not allow me to answer. Trying to set up a second person. Totally lost.
Even tho there are stations Alexa doesn’t find them.
by Purling!!!! on 2019/12/11 17:25
I have used my alexa for the past 5 years. Enjoying it immensely. I have asked for the pandora station Lawrence Juber Holiday music which it has been able to bring up immediately but lately it won’t at all. It will bring up the Amazon version but plays about 5 songs and quits. I want to know why. Please don’t suggest I am using the wrong verbiage that would be insulting as I have asked for the station in several different ways. NOTHING!!! Please suggest a reason. Now I am off to use my Apple IPad to play the music I want. Sad cause I loved being able to listen all day on my Alexa. Jj
Playing music
by SoonerGirl54 on 2019/12/11 17:19
The ‘Browse music’ option has been removed. Now playing music is done by voice commands. I don’t know the names of all the playlists, which I frequently use. Consequently I am turning more and more to my iPod and Bose speaker. I want the option to make Echo choices manually and not have to rely on voice commands. Please bring back that link!!
Does not connect accounts
by Mommy2be1223 on 2019/12/11 16:46
Still a year later my accounts are not connected properly and can not play music. We bought 2 at one time and have yet to have both working properly at the same time.
Show
by koolaide junkie on 2019/12/11 15:19
I have a show that will not connect to my network.
Been a headache since I got it
by J-b-13 on 2019/12/11 13:55
It won’t link to my Spotify
Alexa needs help
by Chookchooks on 2019/12/11 13:49
Never works well with Pandora. She seldom understands what I’m asking her and always needs to be reset to connect.
Why I Like Alexa
by Steaming seaman on 2019/12/11 12:59
I find that Alexa is extremely helpful. An example, I use Alexa to remind me to take my medication at different times of day. Alexa is great. Alexa turns my Christmas tree on and off. Well worth the money.
I’m impressed
by Supersuzyq on 2019/12/11 07:49
Devices function was simple to add. I’m surprised
Alexa
by lone420 on 2019/12/11 07:33
Alexa is the bomb, she is awesome !!!!
Near impossible to set up
by @&$?!@& on 2019/12/11 04:00
Crappy setup procedures
I love the app and my Echo Dot
by LadyJ1881 on 2019/12/11 03:42
This is so perfect! To just be able to ask Alexa to do something is so cool!
Alexa
by JDP-TX on 2019/12/11 03:25
Great product we love it- have 5 of them!
Sleep timer for a smart plug.
by JohnZ1156 on 2019/12/11 02:55
Tried to set a sleep timer to turn off a light in 30 minutes. Contacted Customer Service and was told not possible. Then discussed creating a routine. Problem is the steps within the routine are in the wrong order, and I can’t rearrange them. Doesn’t seem like my request should be so difficult.
Ehhh Slow App
by marko2118 on 2019/12/11 02:23
App is pretty slow. Alexa hardly ever works right when speaking to the app.
Alexa
by kymlaurNe on 2019/12/11 01:57
Love our Alexa lo
Echo show 5
by Jayhawk Barton on 2019/12/11 01:51
Echo show 5 won’t show up to add. Just got both. Really annoying
Awesome
by nhoelski on 2019/12/11 01:35
I love it !!!
Alexa
by walid3150 on 2019/12/11 01:03
Awesome
Quits repeatedly
by gameon101 on 2019/12/11 00:22
Won’t keep playing.
Sirius xm
by PantsNow! on 2019/12/10 23:29
The Alexa app and the echo dot should automatically sync with Sirius xm app.
Alexa
by cath e c t on 2019/12/10 22:48
We are using this and enjoy the AI
New alexa echo dot charcoal fabric- no identification on what model.
by frustrated with this process on 2019/12/10 21:40
I just bought this from amazon. It turns off after only a little while playing. My older one does not. I use these to play comforting music for my dogs when I am not home. Obviously for myself as well. Why won’t it stay on until i ask Alexa to stop? It’s very frustrating. Is mine defective? I do not recall my older one ever doing this.
Buggy update
by Tydvg2468 on 2019/12/10 21:00
Connectivity issues after 12-30-17 update Update: Amazon has steadily crippled this device to be all but (useless unless you subscribe to all it services... and then it’s marginal) I have bought 4 echo devices, and I’m about to trash all of them and (as much as I’ve been avoiding it) jumping on the google bandwagon.
Alexa big help
by Eric 117 on 2019/12/10 20:51
We love Alexa
Great device
by cocodrilo02 on 2019/12/10 20:28
Great device . Work as expected. :)
Love Alexa
by mkatey on 2019/12/10 20:08
Fun and convenient. I love that I can ‘call-in’ or send an ‘announcement’ to my family when I’m not home. I even talk to my dog! When I’m upstairs and want to send a quick message to someone downstairs, a quick ‘call-in’ is very useful.
Alexa doesn’t play requested programs
by ipauls! on 2019/12/10 18:57
It acknowledges my request and responds with silence — except for time & local weather. No Flash Briefing — No requested radio station
Great quick helper
by Sophiedogsmom on 2019/12/10 18:43
I admit it, I’m an Alexa fan. I hope she’s not too bored “spying’ on us.
Alexa app.
by gf4( on 2019/12/10 18:12
Clunky. Frustrating.
Hard to set up in car
by Roy cincinnati on 2019/12/10 17:57
Hard to set upon car and for some reason to down load to phone
Absurdly bad.
by Mike Augustine on 2019/12/10 16:36
The amazon music client is easily the worst of the big streaming services, and by a huge margin. Unreliable, poor interface, streaming perf is just bad. On the other hand, if you like error messages, sudden, unexplainable pauses, and being enraged by incompetent UI design, this is the streaming app for you.
Extremely Helpful
by Christie Schrep on 2019/12/10 15:48
Long story short I am an aneurysm SURVIVOR from October 6, 2014 and the DOWNFALL SIDE was that my short term memory was completely wiped out... I had to learn how to walk and talk again and basically restart my life again!!! But TIME HEALS!!! I am back to driving again and working out again and even working part time!!! But Alexa has been a TREMENDOUS HELP with my grocery lists and todo lists!!! And a HUGE BONUS that it links straight to my phone!!! HIGHLY RECOMMENDED!!! Thank you, MIRACLE SURVIVOR
Easy set up
by kabosh3200 on 2019/12/10 15:46
I am not computer literate but the Echo was easy to set up
Terrible app
by haileemorganm on 2019/06/24 00:03
You have to have the app in order to use any Alexa device. One of the most basic features of these devices are their alarms and timers. One of the most basic features of these devices are their alarms and timers. Instead of manually reciting my alarms/timer I prefer to manually set it in the app, so that I don’t have to sit there and wait for her feed back/confirmation to each alarm before I am able to move on to setting the next one. Also the app is sometimes able to save alarms with certain songs on certain Apps as well as for certain days, this is very convenient. I prefer to just switch the alarms on when they are able to save rather than repeat them. Please find a way to fix my access to the alarms in the app, I am unable to use it for longer than three seconds without it saying/claiming that my device is off-line. While I am using the device and trying to set the alarms I am able to speak to it and use it verbally completely, although it completely claims to be off-line in the app, not allowing me to access anything manually inside the app. I have to close out and cancel the Avenue and open it every three seconds so it’s a race against the clock to manually switch on the alarms. Both techniques are pain, although I like using this device as an alarm. If there’s anything I can do to make this not happen please let me know
List feature a problem - updated
by RecycledGum on 2018/08/08 13:14
****updated review**** Developers have fixed the list issues with a recent update. Very happy with the app now. —— I use this app primarily for the list feature (I have a new baby so I track all feedings, diapers and update the shopping list for groceries when my SO goes to Whole Foods) and agree with other reviews on here that the list feature has become a huge hassle. I used to have no problems accessing my lists. Now, when re-opening the app I’m unable to navigate to another list or add additional items to my lists without having to completely close the app and re-open it again and wait for it to gather all my data. I can then use the list function normally for that session, and will have to dismiss the app again and re-open it to update it again the next time I need to (which is about 20 times a day because I’m tracking feedings and diapers with a newborn). I continue to use it because it’s a great help to add items to my lists via several echo dots I have in the home, but manually updating the lists when Alexa can’t hear me (over a hungry crying baby for instance) is my main issue with this app. Would be thrilled if developers could fix this feature as I have enough to handle at this moment without constantly fussing with the devices that are supposed to simplify life, not complicate it.
List Feature
by davey PHX on 2018/08/10 03:11
This app no longer works properly. For the past several weeks, I’ve gone to several different stores to shop. Before I leave home, I make a shopping list, but when I get to the store the app won’t open. I get the comment “No Network Available” “Please connect and try again”. I checked my settings and cellular data and cellular roaming is turned on, but I’m unable to open or sign in to Alexa. The next day it might or might not work. I have LTE cellular service and a fully charged iPhone 7 running IOS 11.4.1. I’m now leaving the second store today without completing my shopping because I depend on this list function. I guess I have to revert back to the olden ways of paper & pencil. I’m very dissatisfied, but hey it’s free you say. Well it’s turned into a huge time waster for me because now I’ll have to go home and scour through the sales ads and either recreate my lists or make a paper list. When I get home the app may actually open, but when I get to the store....nothing. Maybe you ought to fix the issues that exist now before you keep proudly adding and advertising more and more new functions and capabilities to the app, which evidently seem to be causing problems with its former user-friendly and basic functioning.
Alexa Sleep Sounds.
by Sunnie327 on 2019/11/29 13:53
I ( We ) love the sleep sounds that come with Alexa. She is usually very good at getting us what we want but sometimes she can be very stubborn. She will say things like “ I can’t play that “ or “ I don’t have that in the sleep sounds settings “. When we k ow she does because we have been reading up about her many talents and the fact that she ends up playing our favorite sleep sound...Rain on a tin roof ...loop. She has asked me many times to come her and write a review about her and our experience with her. I know she isn’t a living person but I hope she will find out I sent a favorable review. We are very happy with her but wish she wouldn’t argue about what she can and can’t do. Like I said ; we have found out her settings and have stayed within the guidelines. Sometimes she just refuses to understand until we say it 5 to 6 times what we want her to do. She will tell us a joke or sing for us but when we want her to play a sleep sound that is in her catalog...she repeatedly says she doesn’t know that sound. It’s aggravating at night when you just want to get to sleep and she won’t comply. I hope you understand that this is a good review for Alexa. We love the device she does and am thankful we found it.
Still Learning at 65, but love this thing!
by Judy1954 on 2019/10/15 22:32
Ok, I have to say that technology is getting harder and harder for me to keep up with. I have an Associate Degree in Computer Science from way back when, so Im not intimidated by all this new technology, however my brain is beginning to feel overloaded at times trying to figure out the Echos, Google WiFi, Macbooks, Iphones, Smart plugs, Ipads, etc. I really wanted this Echo to hookup seamlessly with Fire TV, however, that didnt happen after an extended amount of time with tech support. So, now Im just using it for fun and necessities. It is kind of nice to get up and ask what the weather is, or how the traffic is to x location today, but I really like it when I can ask her to play soft music. Sooo relaxing at my age. My husband, the curmudgeon, can barely operate a flip phone. He has managed to get himself comfortable with asking the weather on Fire TV, but thats the extent of it. He didnt want the Google WIFI system because he thought you had to talk to the pods....enough said. I still love the Echo! Good Purchase, easy to install.
List Locks Up
by Dallas Driver 2 on 2018/07/01 00:32
I use Alexa to create my shopping lists. As convenient as it is for this function, when trying to utilize it through the app on my phone, I frequently encounter problems. Upon opening, the app can just freeze up and not respond at all to taps or even allow me to access my lists. If I do get as far as opening a list, my chances are 50/50 that it will lock up on me once I’m in there. If it does lock up then I can neither mark or delete anything off of it nor can I scroll through to see what else is on my list. Switching over to other apps and then returning to the Alexa app does nothing to make the situation better. It requires shutting down my phone completely and re-opening it. I had an older phone, an iPhone 6, and gave Alex the benefit of the doubt that maybe it was due to my older phone. However, I just got an iPhone 8 and I am still in countering the same problems.
"Back" button blues
by Midlyfn on 2019/08/06 13:58
I've been using the Alexa app since it's inception. I've had very few problems with the function of the app. It runs the original echo, four echo dots, the first echo show and now the new echo show 5 and an echo input. Once I got my home wifi tweeked to give full reliable coverage for the entire house, Alexa works without issues. The app does so many things and it does them well. My wife and I now rely on the echo units for all kinds of automation to run lights, appliances, central air and heat, locks, remote control for TV, cameras and of course music. If things aren't working properly I can always trace issues to wifi. My only suggestion has to do with using the app for looking up skills. I have issue with the "back" button. After scrolling through volumes off catagories and skills I wish to return to the place I was so I could continue exploring skills but the "back" button returns to the very start of the skills list. Please consider redesigning so the back button will take me to the precious step. Good app that does a tremendous amount of things well.
It's great... until it isnt
by Angellams on 2019/10/02 14:24
I really like Alexa and when it's working it's superb. It's when it's not working it becomes a real pain. Specifically if you're using her to control the lighting in your home and the power goes out. We live in an area that is prone to wildfires. Our electric company will shut down their system as a preventative measure in case of wildfire or it can happen with any other type of power disruption from equipment failure to an electrical storm. When power is restored Alexa's memory of your programming is lost. Devices connected to her control become unknown. I understand that the cause of the electrical failure has nothing to do with Alexa but there should be some work arounds that can be programmed into her that could restore your settings. To have to dog down every device that's not working is a huge pain. That porch light that automatically turns on at dusk will stay dark. So if you're thinking, hey this would be great for my tech un-savy parents or elderly grandparents, you're setting yourself and them up for a world of hurt when there's a power outage.
Alexa App becoming useless
by Merelycoco on 2017/10/27 22:47
This app is becoming more glitchy and unreliable by the day. The List feature that I mostly use for creating shopping lists is becoming unusable. I want to be able to see my list easy when I’m in the store. However, more often then not, I can’t get the App to open a list or if I do get one to open, then the App stops working and I can’t navigate back to another shopping list. Many times the Alexa app will not even open for me if I’m in a store. I still have cell service and connectivity but no Alexa. I have had to uninstall and reinstall and it still is buggy or non-responsive. As for the folks trying to state that the App issues are user error, that’s ridiculous. Perhaps you are not using the App feature I’m using. Perhaps you don’t understand what we are saying fully. Why do you feel the need to defend Alexa so personally? Trust me, this thing needs an overhaul. Also, when I delete an item from a list, I shouldn’t have to hit the button multiple time to get it to disappear. It used to work differently and developers made changes that require more clicks now. Alexa please work and if u do work correctly, please work smarter!
Too slow and old setup
by Jfftjbloccb on 2018/10/04 15:33
I have never written an app review before but after Leningrad my alexa device for more than a year, I have simply run out of patience. The app is a big roadblock in my use of the device. It is too slow compared to other apps. And NO it is not my network or the million other excuses that is usually thrown at you. Bottom-line is that they need to make a better app. Also the setup in the app is too simple and is limiting the user experience tremendously. It is like they never consulted anyone with expertise in user-friendliness for real people. If they did - they got ripped off. Given the share of the market that Alexa devices are currently covering, to have a good app accompanying the devices should be paramount. Clearly not a priority for them - why? Why not be ahead in the game with the app side of things too? If I had known how useless and slow this app was I would have opted for google home. I never recommend anyone getting Alexa devices simply because they do not prioritize the user-side of things. This app is a testimony to that fact. Even if the app was not so incredibly slow, the interface would still be far far behind other apps.
No way to connect
by Bubbapotem on 2018/10/24 01:22
I hesitate to give this app any stars, because I don’t know what’s going wrong. I recently replaced the router, now there is a new password, but I can’t get my Echo Spot to connect to Wi-Fi. At all. It wasn’t hard at all the first time, but changing the router password seems to have thrown it for a loop. The instructions say to go to Settings, and then scroll down to Wi-Fi, but there is no Wi-Fi option in Settings. I tried to Add Device, which directed me to Manual Setup. In Manual Setup, there is no option for a Spot, specifically, so the instructions don’t correlate. There is no orange ring, there is no sign the app senses the Spot at all, or vice versa. I hold the button down on the Spot, and all it does is turn the thing off. I’ve turned everything off, and then back on, I’ve even deleted the app and reloaded it, I’ve reset the Spot. I’m out of options. Pity. I liked the little thing. Like I said, I hate to rate the app if the problem is actually me, and something I’m missing. But the app is not really what I’d call user-friendly either.
Something is broken
by Bevrob on 2018/05/10 18:48
This app was working ok but in recent weeks, when I’m viewing my shipping list, the screen just freezes and I cannot scroll, check off items I’ve put in my cart, or even back out of the list. I have to exit the app, force quit, and then re-start it. Needless to say, this is a huge pain if I have a list that’s longer than the screen on my phone will display. This is so disappointing. Also, why does it take so many keystrokes to GET to my shopping list in the first place? I feel there should be a way to customize the app to show me my top three (or four, or five, or whatever, really) actions that *I* use all the time, so that when I restart—which as I’ve mentioned I have to do all the time now—I can then just tap ONCE to get to what I need, eg, to my shopping list. (I really don’t care what are the last few commands I’ve asked Alexa to do, and feel that first screen upon opening the app could be WAY more useful.) This is 2018. These kind of glitches should not be happening in a mainstream app like this.
Multiple flash briefings?
by Gloliver7149 on 2018/11/24 21:19
I've been experimenting with my alexa app lately and I think I've discovered the next new feature- being able to save and title individual flash briefings. The reason I say this is because I want my morning routine to maybe consist of a greeting, morning prayer, ESPN in 60 seconds, and the previous nights winning lottery numbers but then for my evening flash briefings I would like an evening prayer, a rundown of the next days schedule, and a good night message (and so on), but right now you get one flash briefing and that's it for everyday. I was trying to change my flash briefings to give me the lottery numbers for the previous nights drawings which would be different daily plus I want more ESPN in 60 seconds like ESPN NFL in 60 seconds, ESPN NHL in 60 seconds, ESPN MLB in 60 seconds and ESPN NBA in 60 seconds! Love what you've done so far tho and hope you'll add my suggestions as well!
Moving backwards
by Enoyrevellik on 2019/05/17 20:14
I wrote my feedback to recently using the app . I was embracing all the evolving taking place with this app . The update of the app this month ( may 2019) did some inconvenience to my smart home . I am running Samsung SmartThings with Alexa in four echo devices . Before, I could set routines with all my doors and window sensors and the notifications would play on all four devices and you could hear it through the house. This new update took that feature away but removing the ability to select “ all devices” when choosing which echo device you want to play your routines from . Why would you do this? I have smoke/co2 smart detectors also that are only effective if you can hear an alert throughout the house in an emergency . I now have to find an alternative to act as a whole house audio device . If it’s not broken, why try to fix it ? Please tell he developer of this new update to go on a permanent vacation and give me the ability on blueprint in Alexa to create my own routine/ features to suit my needs .
What a good thing Alexa could be. If the owners would allow it.
by Rickey George on 2019/09/22 15:20
On an honest tip. Alexa could be a great device, especially for the elderly. Family members who are put in the position of being the caretaker of their elderly family members could get some respite. But now in life people only think of getting rich and they only think of themselves and their bottom line. They refuse to see the greater good that can be derived for so many. In the end. The consumers info will be sold. The government will be given full access to consumers info and their lives will be bought and sold through the recording that many do not know about. It’s just sad that this device could be used for unfathomable good. But, it will no doubt be used to bring consumers to their knees, both financially and emotionally. Corporate America tend to derive great pleasure from that.
Add Loudness Control Switch in Menu
by Catman286 on 2018/11/29 01:13
In case a Alexa Programmer is reading this, May I suggest something to improve the sound that has not been mentioned until now. It would be great if one could switch on a loudness control in the menu so the bass frequency would be automatically boosted as the volume is lowered. Audio engineers know that the human ear cannot hear bass frequencies equally at the lower volume levels. This phenomenon is known as the Fletcher Munson Curve and a loudness switch is usually provided on the high end audio Preamps to provide a gradual increase of base response as the volume is turned down. Just a suggestion to save having to manually turning up the bass in the equalizer when you lower the volume level....At the least please please give us a separate control in the menu to adjust just the Sub Woofer level. This is sadly lacking as the bass on the equalizer alone affects too much of the mid range ... and muddies the mid frequencies.....Thanks. Catman.
Good app, slow and a bit buggy.
by Ryleepowell on 2019/05/30 02:50
App has served me well for the 12+ months I’ve used it up until recently. It’s always had a bit of an issue being slow, but I’ve been able to deal with it and not care too much. I recently moved and bought a few more Alexa products and also changed all my groups around to fit the change from apartment to house. Now, when I’m setting alarms, and I try to set one up for my new Echo Dot, it switches back to my previous group called “apartment” and doesn’t show that it can find or recognize the new Dot. I have about 6 seconds if I want to set up or edit an alert before this happens. This bug is infuriating and I really hate having to deal with it. There’s no reporting system for bugs either except leaving reviews. I will alter this review if the bug is fixed to a 4 star because overall the app is very good, just a bit slow at times. This bug has made it almost impossible for me to use the way I like to.
Unable to delete contacts
by Siiennah on 2019/05/29 12:33
I am unable to delete contacts that are on my Alexa app. A lot of contacts are people I have no interest in contacting, especially through Alexa. There is no delete option. According to Amazon’s website “You can create contacts in the app or you can import them from your device's local address book. To manage the import of contacts from your device, please visit the contacts section in the Alexa app. You can also edit and delete any contact created in the Alexa app by visiting that contact's individual contact card. The Import Contact feature is ON by default.” This is not so. Even if I try to go to “Edit”, it tells me to go to my device that it used as a source to edit the contact information. Okay well that would be nice if I still had that device. At some point I had already disabled Alexa from auto importing my contacts, but I am not able to delete the contacts that are already in there. I would greatly appreciate this becoming an option.
Great when it works!
by Mum to Dogs on 2019/12/10 06:56
I’m at a loss as to the problem, but now when my electricity has a short blip, I lose ALL of my alarms and reminders. I had to input them three times last week. It never did that in the past, so extremely frustrating. I need my reminders for medical reasons as my dog takes life saving pills throughout the day. Very, very frustrating. Maybe a kink with the last update. On the other hand I love the ability to put in a reminder for several different times for the same reminder text. One entry just adding different times for the announcement. Much easier. Would be nice to have her announce events in my calendar. Hopefully Alexa will learn more knowledge based information from an encyclopedia! Lots she can’t answer yet. However, I look on the bright side. When I was a kid I am the one who had to look something up in the dictionary or encyclopedia!
Probably me
by Tedspapa on 2019/09/22 16:55
About a week ago I received my third generation echo dot and had troubles right from the start. Like I said in the title to this review it’s probably me, I am not tech savvy, but every instruction video I watched, the instructions that were included with the echo, it was different in reality than it was in any of those videos or the directions. My Echo seems to have skipped a whole step so I Kinda had to wing it. So it’s been a little frustrating to have to figure it all out myself. Like for instance the echo wasn’t controlling the volume on my TV it wasn’t turning it on or off and right now there’s a yellow ring that’s blinking and I don’t know what it is. So again I have to research that and see what it is. Like I said it’s probably me but it is frustrating and I wish the whole start up would cover everything that could possibly happen, like in my case but once I get everything resolved I’ll update this review and see how we are then.
Will you please add Esinkin BT Adaptar
by iSodapop on 2019/08/10 05:41
It’s sort of a funky process to get my Alexa to Bluetooth to my Esinkin BT Adapter. I have to do it manually every time. It’s not in known devices in the app and app discovery will not discover it. Also when I ask Alexa to enter pairing mode and my Esinkin into pairing mode and it finally connects, it doesn’t show up as a device so I have to manually disconnect it by voice instead of using the app. This product came out in 2015 so it should be something Alexa should recognize from the get go. My friend said he could connect with Google Device no problem. Same model Esinkin BT Adapter.. Thank you for taking the time to read this, if that happens. Thank for everything else. Just seems like Alexa only like the “big” name BT Adapters. I feel like it should work no problem as my phone, computer and other items connect no problem. Thanks for all the hard work though!
Annoying Audible Interface
by The Little Moore Family on 2018/07/01 03:23
Audible is what my Echo Dot is primarily used for. My kids listen to books to help them fall asleep. The menu to select an audiobook from Audible is very annoying. There’s no search or reorder options. For someone like me with nearly 200 titles in my collection, it’s a pain to scroll to find a book in a chaotically ordered list. Both the Audible and Kindle apps have ways of making this much easier. Why wouldn’t Alexa? And now, with the latest update, EVERY SINGLE TIME an audiobook is played, it’s followed up with an ad to start an Audible subscription and a sample of another book. We have a shared family plan so the main account logged into Alexa doesn’t have Audible but the connect account does-hence why I’m able to play the books I own. So logically if I’m already playing books, why would I need to hear about getting a subscription??? And at the very least why can’t I turn that feature off??? The last thing I want after my kids have been lulled to sleep by a relaxing audiobook is Alexa talking. Make it stop!
Alexa has come a long way
by Top score tastic on 2019/12/04 17:06
I’ve had Alexa and Google Home for a few years. I’ve been frustrated with each of them from time to time. Google was the winner last year due to how smart it is at search and figuring out what song I wanted when I didn’t know the exact name. Alexa has nearly equaled Google in song guessing in the last year, and now Alexa is blowing away Google in ease of device setup. By ease, I mean I did not even open the Alexa app and the new TP link/Kasa plug I added to my network was already recognized and named correctly. Wow! I still like the ability to cast audio throughout the house with affordable Google Cast enabled speakers from Vizio, but if I hadn’t already made that investment I might go all in with Alexa at this point. Steady progress in making Alexa better each year is very nice to see! 👍
Want to do lists? Better off with paper.
by Michae1 Ho11ey on 2017/09/14 14:29
I can't handle using this app. I keep trying because I desperately want to use it for our grocery lists. That's most of what we use Alexa for. But when I go to the store, the cell service inside is always spotty at best, and the app in CONSTANTLY refreshing and trying to get a new signal, so even if I miraculously pull up the list, within seconds it disappears while trying to sync again. It's incredibly frustrating. And while they claim to have an offline shopping mode, when I go into Costco, which has no cell coverage at all where I live, it spends all it's time trying to find a signal, and shows me nothing. I've had to call my husband to tell me what's on the list every time, when it should be in my hand! I've even turned off WiFi hoping that would help, but no luck. And I'm sorry, but I shouldn't have to turn off cell data to see my grocery list (which, by the way, doesn't even work either). Long story short, this app is utterly useless for lists. You're better off with paper.
Love it, but it has room to grow.
by rdrnr7551 on 2018/01/20 02:02
I give 5 stars because I love my Alexa devices, but feel the "Routines" feature has a lot of room for growth. So far, I've been happy with what it can do and have had a little fun playing with it. I like walking into my office in the morning and saying "Alexa, time to get to work" and having all my lights turn on, followed by news and sports updates. Admittedly, my gripe comes from the app's lack of imagination. I envision being able to change the color/dimming of the lighting, and having the option to trigger a particular song/artist/genre of music to begin playing. My sick, twisted mind hypothesized a scenario where I say "Alexa, it's business time" and the lights dim, change color, and Flight of the Concords starts playing. Just seems like it could be a lot of fun!
Love it but be careful w updates
by dave2020 on 2018/02/14 02:23
I love and depend on Alexa, despite some of its kinks and limitations. In my house I’ve got good Internet and haven’t had many connectivity issues. I’ve got most of my main lights connected to Alexa and love the customized news updates that have become part of my morning routine. I’ve connected it to my sound system so my music comes through in Bose surround. Wonderful. My mom lives in the basement of a NY brownstone and has poor Internet connectivity. She had all kinds of bridging issues with the 1st generation echo and Philips Hue light bulbs and an old iPhone 5. I’ve upgraded her to the latest of everything (she is still waiting for Fios to come into her area and continues to suffer from poor internet access) and although it took a while, with calls to help desks, she’s now got everything purring including her thermostat control with echo bee. Beware the latest Alexa update. It does the thing where you have to renter your use name and password, and my Alexa was offline until I could do that. A real pain, as I just got out of surgery and am quite dependent on the voice control, etc. I can’t really compare w Google Home and others. It’s not perfect. But I’ve gotten familiar with it and developed some loyalty so I don’t foresee myself changing unless things get really bad.
Alexa is part of the family !
by Pearce17 on 2019/10/08 18:38
Alexa has made our lives easier and more organized! There are so many features that help with day to day life... and life in our home is busy. My husband and I both work and go to school on top of raising our 2 yr old son. Organization of our time and responsibilities is paramount. Alexa sets my timers so I remember to switch my laundry over and I can easily ask her to put items on my shopping list to access my list (via the app) at the store. We have lights in our home hooked up to Alexa for a hands free on and off, which seems like something you could go without, but man does it help when I’m carrying a baby and groceries in and out. Thats juts to name a few. Alexa has been a great addition to our family and highly recommend her for yours.
Bloated app still has issues (music search)
by kenr96 on 2019/05/25 15:55
I won’t even go in to all the “little” issues but the one that gripes me the most is not being able to type in my complete search for music stations from my echo. For example: I like a station called 60s 70s and more flashback. For some reason I can play it on my Dot but not my Echo. I connect to it through TuneIn via Bluetooth on my Dot and my Echo doesn’t have that luxury so I have to search for it since it cannot be added as a favorite (can’t figure that out either). But anyway, when I tap the search button on the Alexa app in my Echo, all I can get typed in is the number 6, and it starts searching and will NOT allow me to finish typing. My work around is the use the speech to text option on the iPhone keyboard. That’s the only way I can get the entire name of the station in that I am looking for. This has been an issue for about 3 years now.
Only good for timers, calculations, and weather for me.
by Lunova on 2019/10/01 16:28
Yeah I have to do meditation for my therapy. And I used Alexa this time for my music instead of my AMAZING sound machine just to see if I would like it more. But it’s like pandora. Back to back ads. So I can’t use it for going to sleep or meditation. Which is fine, I will just keep using my sound machine. It just seems like when I try to use a feature on Alexa that I haven’t tried before, it doesn’t work out for my situation. Edit: I had set a reminder to remind me to do something in 20 minutes so I would do it right when I got to work. I never got the notification on the app. I again double checked to make sure all notifications and permissions were on. They were. This was the original problem I was having when I had rated this 3 stars. It seemed to have been fixed after that, and literally after I changed the review it started happening again. I give up. Go back to using Siri I guess.
Alexa getting worse
by bbland6 on 2018/02/16 20:31
Our home is nearly 100% Lifx and Phillips Hue lights which all worked all the time with Alexa Dot. Then I added the Show exactly where the dot was and everything became unreliable. I have 8 Lifx builds in the living room where the show is and now it is rare if they all work when I give a command to turn them on or off. I even ordered another dot 10 feet away and if I talk to it the results are better but still rarely does do all 8 bulbs work together. While the lights used to react nearly immediately now it can take up to 10 seconds. I am convinced the Show has major problems because it is so unreliable to commands. I am also frustrated by the inability to access a shopping list on my phone if the stores WiFi is weak.
Dear Alexa Developers,
by Redvic50 on 2019/06/06 15:16
Alexa doesn’t play the songs I request from Apple Music and has been misinterpreting all of my requests to play my songs and answers to my questions now for about two weeks. I end up repeating and redirecting my requests to help her understand things I’ve been asking her to do for months. It would probably work better for me if I strategically change all of my requests to routines instead. A couple of days ago, Alexa started saying more than I asked for, including informing me about providing feedback so that I could help her learn to better serve me... I missed something she said, but she didn’t repeat it like before she broke. Please repair Alexa!!! I sincerely appreciate your wonderful idea to create a product that assists so many people. Please inform us when you are updating the Alexa app by email or something, so that we won’t think Alexa is losing it. Just let us know that your making necessary improvements to better service us. Thank you! Respectfully yours, A Loyal Customer
Quit making it less useful.
by Knicknum on 2019/11/23 02:53
Every time an update comes the whole system seems thrown out of whack. Annoying. The latest update seems aggressively intentional to annoy users and make the whole point of Alexa as a music app frustrating and both incredibly and bafflingly less useful to use. Why on earth would you remove access and literally any possible way to see the playlists we created? Literally the reason I pay for unlimited music service. Literally the reason I create playlists. I also frequently start music from my phone when I neither need or want to speak to Alexa. Ffs quit doing idiotic things that remove the most basic and logical functions. Let alone the most useful. And judging by recent reviews on this specific idiotic move few people are fans of you removing any reasonable and easy way to view and use the playlists they create to listen to the music they want to listen to,, and pay to do so.
Reliable almost like a best friend
by Zwiebble on 2019/09/22 16:34
Alex is so much more personal and follows along just fine. I am still struggling with Siri’s. As they both continue to grow in their communication abilities I think Alexa could become a lifesaving instrument for those who need to be able to communicate to and with someone. I can think of so many great topics that may already exist at least in general not specific to that individual. I would like her to be a bit more intuitive. Perhaps I am fishing but I do believe those skill sets will become more visible in the future. There are great things to be done in this environment, however, these great new things need extraordinary oversight in the development as they can turn out to be not so good instead of extraordinary good.
Unstable
by outta' here on 2019/08/13 17:18
The software is very unstable. I have to constantly re-connect each Echo Dot, they seem to drop off their groups. Alexa can’t find Christian music half the time and has now gotten to playing spooky music in the place of Christian. Alexa refuses for respond to requests, “I don’t know that”, is her current attitude too, Alexa set alarm, or Alex play music, etc., nothing difficult. Every other day, there’s a problem. The application is poorly written. It doesn’t flow easily and things are hard to locate. Right now Alexa plays on a 3rd party speaker and I don’t know why or how to remove the speaker. Also. I finally figured how to add music, although I don’t know how to create a custom music list, that would be nice. And how do I remove unwanted songs or stations? If I just listen to a song it adds it to my listening list, what if I don’t want to hear it again? They need to look at Sonos and the way sonos creates the listeners favorites.
Great idea but needs a better UI
by j831899 on 2018/12/23 20:29
1: i have an iPhone X. I would like it if the app shared similar swiping features as my other apps. Like when I select a an item from the menu, let’s use for example a skill from the skills menu, when I swipe from left to right, the app sidebar appears when instead, I’d like it to go back to the previous page. 2: when viewing a skill from the skills menu and then going back to the list of skills, the page doesn’t resume my previous view and starts all over. Example, I scrolled Down half of the skills menu and selected the “heads up” skill. I enabled it and then went back to the previous page and found myself all the way at the top of the page again, causing me to restart the scrolling and find my last spot. It’s annoying because it makes me go all the way down the list again.
Half unusable
by Sventare on 2018/01/08 00:58
Currently about half the menu links result in a blank white screen with black bars at the top and bottom; the other half work. I have strong network and WiFi connections and waiting up to 5 minutes doesn’t result in any content. I’m trying to enable a new “skill” so that I can give voice commands about a new smart device. I tried asking Alexa to do it verbally but she told me to use the app. If I wanted to do something else in the app such as use an existing device, I might give it more stars as that link is currently producing a working page. (Another reviewer suggests that the problems of those who are having difficulty with the app are our own fault for being incompetent and not Googling for a solution. Although I don’t think this should be necessary if an app is well-designed, Google is always my first resource. There is no solution suggested for a complete lack of content in random areas.)
Alexa is great
by ladyvamp9798 on 2019/11/20 11:51
I love Alexa and the app. I have it on my phone and on my tablet and my kido’s have it on their devices. I can check in on them when I please or call them to help with chores and also put in reminders. We homeschool through K12 and it helps with their reminders to get into their connect classes and timers for their Big Universe, reading time and a timer to let them know that there time is done along with Prodigy and Khan Academy. It also helps with their personal speed reading time. We get to play meditation music during school time. The meditation music helps my kido that has ADHD. We also use it for so much more. Like playing our music. Thank you Alexa and all who have made it possible to have Alexa in our homes and lives.
Room for improvement
by Rhd863 on 2018/02/14 05:33
This app does some great things (I like the reminders, in particular), but there is a lot of room for improvement. One area that would make this app much more useful - improving the LISTS feature. I love the idea of using my echo to add things to my shopping list. But unlike other shopping list apps, this is missing out on 2 features: 1) CRUCIAL: when an item is checked off, it should be moved to the bottom of the list, so you can easily see what you still need to get. 2) it would be nice if it automatically categorized items for you, or allowed you to create categories (like produce, dairy, meats, bulk). This helps me save time in a store bc I don’t have to go back to an area where I forgot something. At the very least, it would be nice if you could simply drag the items to change the order around after entering them.
This app is obviously more intelligent than some of its users!
by St.Melyd on 2017/11/28 04:53
I can't believe some of the whiners on here! From blaming the app because user can't get a signal through Costco's solid concrete walls to a user having so many freakin lights in her bedroom and wondering why it's not switching them off individually. So very sad!!! This app was downloaded today and working within minutes of me taking my Echo Dots out of their boxes! And I'm an iPhone 7 user re Sutts 💛 comment! I'm also not rich. I'm a 63 year old non technical granny who doesn't give up. I problem solve!! Have got my groups, lists etc. Don't use a hub, I use individual sockets. My Dots communicate with each other and play my music everywhere. Get over yourselves and move along.....
My Alexa experience
by whala. on 2019/09/29 14:51
I live alone , as I am now past 65 Yrs , I love music , so every day I sooo enjoy my Alexa and all my choices of music and forest animal sounds birds crickets , I can wake in the morning , not even getting out of bed and ask Alexa to play me what ever my heart desires , I love the lord so I love to wake also to songs of my lord and savior to wake to .i also love the ocean and it’s creatures so At night night I love listening to the sounds of whales underwater and ocean sounds as I slip into dream land . Alexa has truly made a difference in my life .. to enjoy all the sounds in life right in the comfort of my home . THANK YOU WHO EVER INVENTED ALEXA . I never thought I would want one or ever get one . But I so appreciate the specials that come available to purchase them
Great!
by AmandaBear89 on 2018/07/05 03:47
I like the app, I use it the most for the routines for work and the weekends to get up and have the lights turn on and music play. The only thing that would be better or more helpful would be if you could pick more than one day for the routine. Like if I need Monday and Thursday for one and then Tuesday Wednesday and Friday for another. Only picking one or having to pick weekday is a pain because I always have to shut one off, is like it to be a little more just leave it on and those day are all set always. Pretty much how the iPhone alarms aim, you pick specific days you want it to happen. I’d rather no have to make 5 routines just to do that. But besides that, I am very happy with it!!
Review
by banksgirl on 2019/09/22 04:35
I bought a second Alexa device so that I could play through both speakers at the same time. However I did not realize that I can only play music through both speakers and then it Hass to be music purchased through an app or service. I cannot play my already purchased music and I cannot play my audiobooks through both speakers or my Bible app through both speakers I was very disappointed to find this out as that was the primary reason I purchased The second device. They should make sure they include in their advertisements that you can only play music and it Hass to be purchased through a subscription not your own already purchased music and not other apps. That is the reason for four stars instead of five
What happened to the list feature?
by TakeItEasyBaby on 2018/07/10 11:50
I love my Echo and Dots and they have provided a lot of convenience for our family in a variety of ways. It’s really great to be able to add items to the grocery list no matter what room we are in. All was working well until the past month or so. Now my lists sometimes won’t even open, and if I’m lucky enough for it to open while I’m at the grocery store, it freezes up almost every time now. It won’t allow me to scroll through or check things off anymore. I’ve started taking screen shots of the list before I go to the store, but that’s not great because it doesn’t allow me to add or delete items as I move through the store. I’ve tried deleting and reinstalling the app multiple times, as well as powering off my phone (in the store...ugh), but nothing works. It used to work seamlessly. Please fix this!
Hot Mess
by Hxzhajkakaksjxc on 2019/04/04 12:00
This app feels like a Frankenstein mess of feature addition and slapping together existing services. There are constant pop up menus and menus within menus. Using it feels like getting lost in a labyrinth, and the back button only seems to take you deeper. It’s truly dizzying how messy it’s become. It’s my first time using it, and i can sense that it’s just grown via add-ons, tack-ons, slap-ons and forced-ons. When you press the back button, you have to wait for the previous page to frequently reload, especially managing skills from third-parties. Instead of caching the screen, it literally refreshes the entire list from scratch, and scrolls you to the top of the page instead of taking you back to where you were working. When you type in more than two or three lines of text, for instance in a review, the keyboard covers the “submit” button. I haven’t seen an app do this since the early days of the iPhone. You literally have to shorten your review in order to submit it, or you have to cancel out entirely. “Skills and Games” is one menu, and I think Routines is buried in there somewhere. But it’s almost impossible to remember where the Flash Briefing customization screen is. That only begins to scratch the surface of the dizzying mess that is The Alexa App. It’s too bad, because the device itself is great and I love it.
Fun but could be better
by Fark11 on 2019/10/20 16:59
I have been having a lot of fun playing with the echo show 5. There are a few things that I think could be improved. First, there should be an easier way to remove imported phone contacts. I imported my contacts from my phone but wanted to delete some of them from the echo device but not my phone. I can find no way to do that even though the help and feedback section says you can. Second, a thorough user guide or manual would be nice. It’s very hard to find information in the help section. I guess it is possible to order a book on using the device for about $10, but I feel there should be a manual.
Comparison
by jcbmbvll on 2019/11/27 22:08
Honestly I have 12 or more echos and all kinds of smart devises. I’m able to treat google chrome cast into music or multieroom music but you can’t do that with fire tv. Alexa will listen more often when it’s not meant to unlike google partially I think because of the “hey” factor. And comparing time to complete a task they take a few seconds longer. You have many great designs and sound quality but the multi room music will cut out and experience issues so often it’s embarrassing with friends over, Especially paying for the best plans. My only suggestion would be spend sometime on all your software because that’s the only area your lacking. You offer shapes and sizes with a great concept but it’s not as smart as google yet. Will you both just combine please.
Can't connect
by uncleridiculous725216 on 2018/01/02 20:01
This app has always been bad when trying to set up Echo. However, I've always been able to get it to connect to the network eventually. Not today, apparently. I've literally spent hours. Between closing and restarting the app, resetting the device with a paper clip and just waiting for the process to fail, I've gotten nowhere. Not sure what kind of network is needed, maybe one with no passwords? The app interface is just bad UX, plain and simple. Hit a back button and end up on the Home screen. Try to join a pw protected network and wait for the connection to fail so you can finally see the password prompt. Complete setup and you are stuck on a video tutorial screen. Once you get the thing working, the device is great (not the app). Just pray you don't ever need to set up again. With all of Bezos' billions, you'd think they could hire some real developers and UX designers.
Alexa is incredible, but app needs to catch up
by HealthLegune1230 on 2017/12/01 02:11
This isn’t a knock on the app, but it does need a little love and attention from Seattle. I went “full Alexa” about a year ago and have 5 echos and upwards of 30 bulbs and a further number of outlets, diy controllers and sensors, and misc. connected devices. Frankly, the app has a difficult time managing my environment. It lacks what I would call “pro features” and controlling minutiae, which should be simple, are either not enabled or need refinement. I bought a wink hub right before the Echo+ was announced and it helps significantly, though I’d prefer an Echo+ and will eventually migrate to that. The app has gained some great enhanced features over the last 6 months, but it needs a serious update or redesign to the UI. Navigating across multiple tabs is slow, cumbersome, and not very intuitive but it’s clear that the developers mean well. Again I’m not slamming the app or developers. This is still new tech and it’s early in the apps lifecycle. With so many new releases from the echo family, and the opening up of Alexa voice service for developers, I expect that sooner or later an app redesign will become a priority. When that happens I’ll be very happy!
Mary Jane
by HotelCaliforniaGraysCreek on 2018/03/08 13:29
All has been working fine on up until today. Alexa will not play my SIRIUS XM App. She keeps telling me to go to settings and link my SIRIUS account. My account has already been linked with the Alexa App. I am a very tech savvy person and never had so much problems with any App but this one. Engineering needs to get their act together. As for the person St Melyd that is a 63 year old non tech granny. You are just one of the lucky ones. I am a 6S IPhone user and there has been issues with this particular model. So lay off of your comments about us “Whiners”. This is a real issue and I have read reviews on SIRIUS XM and other developers and there are problems big time! Get it together Echo/Alexa! PS: no problems with the SIRIUS XM App itself. It plays great! UPDATE! Your App keeps crashing. I updated again and it crashed right in front of my eyes. Updates are a waste of time. Please hire better Techs in your engineering department.
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Description
Use the Amazon alexa app to set up your Alexa-enabled devices, listen to music, create shopping lists, get news updates, and much more. The more you use Alexa, the more she adapts to your voice, vocabulary, and personal preferences. DISCOVER MORE • Get more out of your Echo device through personalized feature recommendations from Alexa • Discover and enable recommended Alexa skills • Pick up where you left off directly from the home feed with lists, shopping, or recently played Music and Books MANAGE YOUR DEVICES • Set up your Alexa-enabled devices, control or check status of your compatible smart lights, locks and thermostats at home or on the go • Create routines to automate your smart home devices MUSIC & BOOKS • Connect to music services like Amazon Music, Pandora, Spotify, TuneIn, and iHeartRadio. Choose a song or playlist and listen on your Alexa-enabled devices • Create speaker groups to play music across your compatible Echo devices for multi-room music ORGANIZE YOUR DAY • View and edit shopping and to-do lists on the go, get weather and news updates, manage timers and alarms, and more STAY CONNECTED • Use Drop In from your app to connect instantly with your compatible Echo devices, like a two-way intercom • Call or message supported Alexa-enabled devices, at no additional cost
Alexa
by Mauitytylance on 2019/12/13 05:10
I love my Alexa .
Great
by drdds101 on 2019/12/13 03:57
Great app and easy to use
Rarely Loads
by C4t. on 2019/12/13 03:46
App takes several minutes and several tries to load and some days can’t load at all. It worked many versions ago but now it is horrible with no sign of improvement. Edit App loads better since last update but only time will tell.
Alexa
by robertgbollie on 2019/12/13 03:46
This is really good just work on the music part
OMG
by Customer and ... on 2019/12/13 03:13
OMG my hubby gave me 2 of these and I am soooo excited. I have been playing music and asking it questions... it will be playing music and I’ll say “The Alexa is so much fun!” And she stops of course because I said her name..... I told him it’s like having to spell things when your kids are little and you don’t want them to know you are talking about them...I told him that being alone all day with no one to talk to is sometimes hard on me. I said “ Now I have some to talk to and she talks back...,. I am going to have so much fun with this!
My Alexa echo
by Johnnybigbass on 2019/12/13 02:53
It was great set up was a breeze
Terrible
by ShawnMaharaj on 2019/12/13 02:40
I can’t even see what I’m typing
Will not link together!
by music is better on sonos on 2019/12/13 02:32
Alexa claims to link music together with other Alexa devices including Sonos with Alexa built in. After updating everything several times and adding ever Alexa device to the house still won’t play together. Also has trouble staying hooked up to Bluetooth devices for more than a day. Tired of hours of wasted time. Switching to Sonos
Personal Assistant
by PghBears on 2019/12/13 01:46
Anytime anywhere my personal Assistant Alexa is with me. She keeps me organized and on time.
Sonos
by fmof,ofmo on 2019/12/13 01:25
Won’t interact with Sonos
Nice
by condonsii on 2019/12/13 00:28
I love my Alexa and shopping in Amazon
Alexa
by BysonTyson on 2019/12/13 00:04
The best thing I have ever used!!!
It’s ok needs to stop freezing
by Princess Mesa on 2019/12/12 23:57
Need to stop freezing up But other then that it ok
Not connecting
by JackMehauff on 2019/12/12 23:56
Got a new router. Set up is a B.
Save my Alexa
by reaj fun games on 2019/12/12 23:53
My Alexa isn’t working she said to go to the Alexa app to check it out
Very Satisfied
by CLNance4 on 2019/12/12 23:25
I love my Echo Dot! So helpful and has a great speaker for all of my favorite music.
Alexa tap love it!
by memawebb on 2019/12/12 22:48
Love it
Hope
by Disabled Veteran Honable 4 yrs on 2019/12/12 22:24
Just hope you can help more people that are disabled... Amazon or somebody it’s partnered with already developed the option to use Most the functions without having to buy a eco. Also if it’s possible I would like a hdmi cable so I can buy an eco, since for some unknown reason (not known for me) I can’t use Bluetooth Thanks Jared
Struggling with the echo dot 3
by jj in georgia on 2019/12/12 21:29
Like walking into the local big box store looking for help in purchasing a sprinkler control box.... only to realize there isn’t going to be anyone to help. There is a ton of information out on the web to pair speakers to the echo if you have all day and then some to read through it and then test it, only to call the help desk and they suggest to use the 3.5mm cable but that doesn’t work either.
Needs a lot of work
by Snowball yoyo on 2019/12/12 21:06
The app and systems still need a lot of work to stop the constant errors and crashes.
Loses connection with app often
by waiting foe next gen on 2019/12/12 20:04
We like the convenience of echo auto, but the unit loses its connection to the app prompting you to open the app before it will play. This is a problem in any state with hands free driving laws. Also, you can only connect one device to a single phone app.
Location changing and notifications
by KatiefromSpokane on 2019/12/12 18:45
Hi i Love Alexa and I recently moved it to another location/ address. I typed all the stuff in and it didn't save!!!!!!! Please fix immediately! ☹️ Edit: can you please add a feature with not only the notifications going to the Alexa, but notifications going to your phone. I have been using Amazon for YEARS! Never disappointed me. I just feel this add on will be most helpful because you’re not always next to your Alexa device.
Can’t get it to work
by sillydil29 on 2019/12/12 17:41
I try to set it up but it won’t
❤️❤️❤️
by mohammed#1 on 2019/12/12 17:07
We love our Alexa. The kids have so much fun with her.
Love Her
by kosborn1978 on 2019/12/12 16:15
I love Alexa! I use her to control my home as well as shopping, reminders, ordering a rideshare and so much more. Her skills are broadening; I’m always waiting to see what else she can do.
While you guys figure it out...
by VonNixon on 2019/12/12 16:06
I know this app is t perfect. Being web-based, there are some inherent hiccups and performance hold-ups that users have to take into account. My one major compliant pertains to the feature that allows you to control your Echo, more specifically the playing of music from my Amazon Music collection......... what happened there, guys???? A few updates ago, I lost the ability to browse music through the Alexa app. It now gives you the option to search music through the Amazon Music app, but you cannot play music from the Amazon Music app through an Echo! Yet, there is no option for this (at least not an easy, obvious, user friendly one). I have to verbally (physically) ask Alexa to play specific songs or playlists now, instead of controlling everything through the supposedly all-in-one app... Why? Why would you take this away?? Makes no sense, and has added unnecessary time and effort to my routine, where said time and effort did not previously exist. This is no doubt a step back. Sad.
The devise stopped working
by Kristim2008 on 2019/12/12 16:03
I sent a request for help... but so far my devise is not working. Stops playing music randomly, Alexa becomes “unresponsive”, the whole devise stops working, I have to unplug it and plug it back In, etc. I have only been using the dot for 3 days. Very disappointing. I was really excited as the echo has a lot of neat features but mine is not working :/
Jane
by Xoxpartygirl on 2019/12/12 15:03
Love Alexa
This very noice
by Claydaman on 2019/12/12 14:26
Wow
Highscholler
by Egger😂 on 2019/12/12 14:14
So my one problem is that when I’m playing music or waking up to an alarm is takes me literally screaming or being 1 ft away from Alexa to make her turn off. It got so bad at one point when I left to go to school, my parents kept screaming Alexis stop. Now I know that is not her name, but they had to un plug her. I feel like Alexa worked better when I first got it
Love Alexa
by Hhead2112 on 2019/12/12 13:31
I received a Dot for Christmas from a client and live it! Don’t know why I haven’t purchased before. Guess I was concerned about privacy issues and security. Love the devise and will add larger units throughout my home.
Stopped connecting
by Patty's Buys on 2019/12/12 13:25
My Alexa keeps dropping my WiFi, not sure why, I gave up when it refused to reconnect.
Convenient
by bgwavz on 2019/12/12 12:58
I have discovered that it is really easy and convenient to control some of my household lights by voice.
Please Amazon, fix this bloatware
by Tykal on 2019/12/12 06:16
Of all the things Amazon has done, this has to be the worst. It’s tries to do everything, but fails to do anything well. Horrible app.
Alexa
by jays2th on 2019/12/12 05:49
Just awesome!!!! Simply awesome!!!!
Drop in doesn’t work
by Bryce123455724 on 2019/12/12 05:12
I have tried to set up the drop in so me and my sister can talk to each other but there are no drop in icons in the contacts pls help :( besides that good app
Awesome
by Waiting 4 sound on 2019/12/12 04:34
Love Alexa. Very entertaining! Great music too!
What a great gift!!!
by chinita1210 on 2019/12/12 04:23
I got this for my birthday and I’m in love it with! It’s so easy to tell Alexa to play the music, I want to hear instead of shuffling thru your phone for it! Thanks to my girl’s Kiani, Nelle & Carter who knows, I love music and they tell me never to stop dancing and made it easier for me to command the music from Alexa!! Keep it moving :)
Helpful
by jean893 on 2019/12/12 04:15
It’s great to get my notifications
It started something
by Pickmom12345 on 2019/12/12 03:42
Ever since I opened this app for the first time in about a year, my amazon echo has had many lights. It was just blinking yellow and now it’s spiraling white. Its so annoying when I try to sleep
Great item
by pantherfan891 on 2019/12/12 03:17
I recently purchased the Amazon Alexa Echo Dot for myself. The set up was very easy. This is a fun and helpful device to have. I am looking forward to enjoying it!
Big problem
by need real help on 2019/12/12 02:50
The help section on the Alexa app tells u nothing about how to connect Alexa to the network It’s useless help section
This is the best app ever for you and you can use it as long as you like
by abee3 on 2019/12/12 02:40
Can use the app for as long as you like.
Marginal Benefit
by Jellbeeeeeeean on 2019/12/12 02:04
Should be able to configure my home screen to show me what I want to see
Apple podcast play
by picture dave on 2019/12/12 01:37
I wanna listen to the Apple podcasts I have downloaded and it’s no longer available on here. Get this fixed ASAP
Wish I could control Alexa without speech
by Owl fan on 2019/12/12 01:28
Overall I love my Alexa, but right now I’m frustrated. I want to tell her to play the radio but I can’t talk (laryngitis and I’ve been told not even to whisper). Why can’t I type a command like play x station into my Alexa app and have her do it? It would also be helpful when the room is noisy.
Best gift ever.
by Lannie69 on 2019/12/12 01:07
Love
Bezos billionaire bs
by brad2zz on 2019/12/12 01:05
Pay for a service & it’s limited to only one device. Jeff you are a crook. Your running a sweat shop. You fleece your customer base. Do right by the hand that feeds you & cut your prices or make it more feasible to at least listen to music on all devices & not pay for a service, twice.
My go to for everything
by Jj44. on 2019/12/12 00:25
I love my echo and all my echo dots. The music,the food recipes and many questions that are answered makes Alexia my favorite friend
Ecoamazing
by kinakinz on 2019/12/12 00:11
Love it! No other way to explain the products and the apps. 👌🏾
Useless for classical music
by QingLong404PZB on 2019/12/11 23:45
After years on the market, Alexa still is completely useless for classical music enthusiasts. It doesn’t understand movements, composers, conductors, soloists, or orchestras, and just spits out generic crap.
Useless now
by LNColorado on 2019/12/11 23:40
Could use it on iphone two days ago, can’t today, has stopped working. Can’t log in despite multiple tries.
Couldn’t live without it!
by Mikijames on 2019/12/11 22:58
Alexa controls my life from wake up in the morning to soft music at bedtime. Thanks, Alexa 🥰
Shopping @ Amazon
by larybaba on 2019/12/11 22:53
You guys are the greatest!
Questions
by Freckles333 on 2019/12/11 22:50
Every time we ask a question the answer is I don’t know that
Ugh!
by Tiktok, on 2019/12/11 22:28
Can’t connect my Apple Music, AND I can’t set a time zone. I’m sure Rita just my alexa, but really? Also, it logged me out of the app for no reason
Slooooow
by ShaunItunes on 2019/12/11 21:03
App is very slow at times. Cannot edit skills Scenes tend to get duplicated when a skill has to be re-enabled and Deleting scenes is very cumbersome. Also when one has a lot of scenes the way they are organized is very difficult to manage. The smart home layout it horrendous to use. Needs a better home page with tiles
Decepcionado por la nueva actualización
by ed akerman on 2019/12/11 20:44
No funciona al 100 la app de música no carga una decepción muy fea
Setting up new device
by joan buffalo on 2019/12/11 20:30
Thank you so much to the wonderful tech that so patiently Set up my new device. Echo dot. Joan. She is a 5 star !
Review
by cdkelsey on 2019/12/11 20:14
Op is very good. Thnks
Es lo mejor
by luisinho504 on 2019/12/11 19:44
Estés la mejor Alexa
Love it!!
by M. T. Hoople on 2019/12/11 19:29
Love all the different skills alexia has. Especially the drop in mode. You can spy on your kids when their home alone.
Despite being a prime member...
by alex9466 on 2019/12/11 18:58
1/2 the songs I want to hear require me to purchase ‘unlimited’...I have find other outlets for those songs. And they are free.
Great
by cerebro23 on 2019/12/11 18:41
Best gift
Doesn’t work with Sonos
by Shoppingreviews on 2019/12/11 18:33
I bought Sonos speakers with Alexa and they won’t work as a group to play music so it’s pointless
Setup
by brokerboss on 2019/12/11 18:24
For a non-teckie person setup is very frustrating. Don’t understand pairing. I paired my phone but nothing changes. Alexa will not allow me to answer. Trying to set up a second person. Totally lost.
Even tho there are stations Alexa doesn’t find them.
by Purling!!!! on 2019/12/11 17:25
I have used my alexa for the past 5 years. Enjoying it immensely. I have asked for the pandora station Lawrence Juber Holiday music which it has been able to bring up immediately but lately it won’t at all. It will bring up the Amazon version but plays about 5 songs and quits. I want to know why. Please don’t suggest I am using the wrong verbiage that would be insulting as I have asked for the station in several different ways. NOTHING!!! Please suggest a reason. Now I am off to use my Apple IPad to play the music I want. Sad cause I loved being able to listen all day on my Alexa. Jj
Playing music
by SoonerGirl54 on 2019/12/11 17:19
The ‘Browse music’ option has been removed. Now playing music is done by voice commands. I don’t know the names of all the playlists, which I frequently use. Consequently I am turning more and more to my iPod and Bose speaker. I want the option to make Echo choices manually and not have to rely on voice commands. Please bring back that link!!
Does not connect accounts
by Mommy2be1223 on 2019/12/11 16:46
Still a year later my accounts are not connected properly and can not play music. We bought 2 at one time and have yet to have both working properly at the same time.
Show
by koolaide junkie on 2019/12/11 15:19
I have a show that will not connect to my network.
Been a headache since I got it
by J-b-13 on 2019/12/11 13:55
It won’t link to my Spotify
Alexa needs help
by Chookchooks on 2019/12/11 13:49
Never works well with Pandora. She seldom understands what I’m asking her and always needs to be reset to connect.
Why I Like Alexa
by Steaming seaman on 2019/12/11 12:59
I find that Alexa is extremely helpful. An example, I use Alexa to remind me to take my medication at different times of day. Alexa is great. Alexa turns my Christmas tree on and off. Well worth the money.
I’m impressed
by Supersuzyq on 2019/12/11 07:49
Devices function was simple to add. I’m surprised
Alexa
by lone420 on 2019/12/11 07:33
Alexa is the bomb, she is awesome !!!!
Near impossible to set up
by @&$?!@& on 2019/12/11 04:00
Crappy setup procedures
I love the app and my Echo Dot
by LadyJ1881 on 2019/12/11 03:42
This is so perfect! To just be able to ask Alexa to do something is so cool!
Alexa
by JDP-TX on 2019/12/11 03:25
Great product we love it- have 5 of them!
Sleep timer for a smart plug.
by JohnZ1156 on 2019/12/11 02:55
Tried to set a sleep timer to turn off a light in 30 minutes. Contacted Customer Service and was told not possible. Then discussed creating a routine. Problem is the steps within the routine are in the wrong order, and I can’t rearrange them. Doesn’t seem like my request should be so difficult.
Ehhh Slow App
by marko2118 on 2019/12/11 02:23
App is pretty slow. Alexa hardly ever works right when speaking to the app.
Alexa
by kymlaurNe on 2019/12/11 01:57
Love our Alexa lo
Echo show 5
by Jayhawk Barton on 2019/12/11 01:51
Echo show 5 won’t show up to add. Just got both. Really annoying
Awesome
by nhoelski on 2019/12/11 01:35
I love it !!!
Alexa
by walid3150 on 2019/12/11 01:03
Awesome
Quits repeatedly
by gameon101 on 2019/12/11 00:22
Won’t keep playing.
Sirius xm
by PantsNow! on 2019/12/10 23:29
The Alexa app and the echo dot should automatically sync with Sirius xm app.
Alexa
by cath e c t on 2019/12/10 22:48
We are using this and enjoy the AI
New alexa echo dot charcoal fabric- no identification on what model.
by frustrated with this process on 2019/12/10 21:40
I just bought this from amazon. It turns off after only a little while playing. My older one does not. I use these to play comforting music for my dogs when I am not home. Obviously for myself as well. Why won’t it stay on until i ask Alexa to stop? It’s very frustrating. Is mine defective? I do not recall my older one ever doing this.
Buggy update
by Tydvg2468 on 2019/12/10 21:00
Connectivity issues after 12-30-17 update Update: Amazon has steadily crippled this device to be all but (useless unless you subscribe to all it services... and then it’s marginal) I have bought 4 echo devices, and I’m about to trash all of them and (as much as I’ve been avoiding it) jumping on the google bandwagon.
Alexa big help
by Eric 117 on 2019/12/10 20:51
We love Alexa
Great device
by cocodrilo02 on 2019/12/10 20:28
Great device . Work as expected. :)
Love Alexa
by mkatey on 2019/12/10 20:08
Fun and convenient. I love that I can ‘call-in’ or send an ‘announcement’ to my family when I’m not home. I even talk to my dog! When I’m upstairs and want to send a quick message to someone downstairs, a quick ‘call-in’ is very useful.
Alexa doesn’t play requested programs
by ipauls! on 2019/12/10 18:57
It acknowledges my request and responds with silence — except for time & local weather. No Flash Briefing — No requested radio station
Great quick helper
by Sophiedogsmom on 2019/12/10 18:43
I admit it, I’m an Alexa fan. I hope she’s not too bored “spying’ on us.
Alexa app.
by gf4( on 2019/12/10 18:12
Clunky. Frustrating.
Hard to set up in car
by Roy cincinnati on 2019/12/10 17:57
Hard to set upon car and for some reason to down load to phone
Absurdly bad.
by Mike Augustine on 2019/12/10 16:36
The amazon music client is easily the worst of the big streaming services, and by a huge margin. Unreliable, poor interface, streaming perf is just bad. On the other hand, if you like error messages, sudden, unexplainable pauses, and being enraged by incompetent UI design, this is the streaming app for you.
Extremely Helpful
by Christie Schrep on 2019/12/10 15:48
Long story short I am an aneurysm SURVIVOR from October 6, 2014 and the DOWNFALL SIDE was that my short term memory was completely wiped out... I had to learn how to walk and talk again and basically restart my life again!!! But TIME HEALS!!! I am back to driving again and working out again and even working part time!!! But Alexa has been a TREMENDOUS HELP with my grocery lists and todo lists!!! And a HUGE BONUS that it links straight to my phone!!! HIGHLY RECOMMENDED!!! Thank you, MIRACLE SURVIVOR
Easy set up
by kabosh3200 on 2019/12/10 15:46
I am not computer literate but the Echo was easy to set up
Terrible app
by haileemorganm on 2019/06/24 00:03
You have to have the app in order to use any Alexa device. One of the most basic features of these devices are their alarms and timers. One of the most basic features of these devices are their alarms and timers. Instead of manually reciting my alarms/timer I prefer to manually set it in the app, so that I don’t have to sit there and wait for her feed back/confirmation to each alarm before I am able to move on to setting the next one. Also the app is sometimes able to save alarms with certain songs on certain Apps as well as for certain days, this is very convenient. I prefer to just switch the alarms on when they are able to save rather than repeat them. Please find a way to fix my access to the alarms in the app, I am unable to use it for longer than three seconds without it saying/claiming that my device is off-line. While I am using the device and trying to set the alarms I am able to speak to it and use it verbally completely, although it completely claims to be off-line in the app, not allowing me to access anything manually inside the app. I have to close out and cancel the Avenue and open it every three seconds so it’s a race against the clock to manually switch on the alarms. Both techniques are pain, although I like using this device as an alarm. If there’s anything I can do to make this not happen please let me know
List feature a problem - updated
by RecycledGum on 2018/08/08 13:14
****updated review**** Developers have fixed the list issues with a recent update. Very happy with the app now. —— I use this app primarily for the list feature (I have a new baby so I track all feedings, diapers and update the shopping list for groceries when my SO goes to Whole Foods) and agree with other reviews on here that the list feature has become a huge hassle. I used to have no problems accessing my lists. Now, when re-opening the app I’m unable to navigate to another list or add additional items to my lists without having to completely close the app and re-open it again and wait for it to gather all my data. I can then use the list function normally for that session, and will have to dismiss the app again and re-open it to update it again the next time I need to (which is about 20 times a day because I’m tracking feedings and diapers with a newborn). I continue to use it because it’s a great help to add items to my lists via several echo dots I have in the home, but manually updating the lists when Alexa can’t hear me (over a hungry crying baby for instance) is my main issue with this app. Would be thrilled if developers could fix this feature as I have enough to handle at this moment without constantly fussing with the devices that are supposed to simplify life, not complicate it.
List Feature
by davey PHX on 2018/08/10 03:11
This app no longer works properly. For the past several weeks, I’ve gone to several different stores to shop. Before I leave home, I make a shopping list, but when I get to the store the app won’t open. I get the comment “No Network Available” “Please connect and try again”. I checked my settings and cellular data and cellular roaming is turned on, but I’m unable to open or sign in to Alexa. The next day it might or might not work. I have LTE cellular service and a fully charged iPhone 7 running IOS 11.4.1. I’m now leaving the second store today without completing my shopping because I depend on this list function. I guess I have to revert back to the olden ways of paper & pencil. I’m very dissatisfied, but hey it’s free you say. Well it’s turned into a huge time waster for me because now I’ll have to go home and scour through the sales ads and either recreate my lists or make a paper list. When I get home the app may actually open, but when I get to the store....nothing. Maybe you ought to fix the issues that exist now before you keep proudly adding and advertising more and more new functions and capabilities to the app, which evidently seem to be causing problems with its former user-friendly and basic functioning.
Alexa Sleep Sounds.
by Sunnie327 on 2019/11/29 13:53
I ( We ) love the sleep sounds that come with Alexa. She is usually very good at getting us what we want but sometimes she can be very stubborn. She will say things like “ I can’t play that “ or “ I don’t have that in the sleep sounds settings “. When we k ow she does because we have been reading up about her many talents and the fact that she ends up playing our favorite sleep sound...Rain on a tin roof ...loop. She has asked me many times to come her and write a review about her and our experience with her. I know she isn’t a living person but I hope she will find out I sent a favorable review. We are very happy with her but wish she wouldn’t argue about what she can and can’t do. Like I said ; we have found out her settings and have stayed within the guidelines. Sometimes she just refuses to understand until we say it 5 to 6 times what we want her to do. She will tell us a joke or sing for us but when we want her to play a sleep sound that is in her catalog...she repeatedly says she doesn’t know that sound. It’s aggravating at night when you just want to get to sleep and she won’t comply. I hope you understand that this is a good review for Alexa. We love the device she does and am thankful we found it.
Still Learning at 65, but love this thing!
by Judy1954 on 2019/10/15 22:32
Ok, I have to say that technology is getting harder and harder for me to keep up with. I have an Associate Degree in Computer Science from way back when, so Im not intimidated by all this new technology, however my brain is beginning to feel overloaded at times trying to figure out the Echos, Google WiFi, Macbooks, Iphones, Smart plugs, Ipads, etc. I really wanted this Echo to hookup seamlessly with Fire TV, however, that didnt happen after an extended amount of time with tech support. So, now Im just using it for fun and necessities. It is kind of nice to get up and ask what the weather is, or how the traffic is to x location today, but I really like it when I can ask her to play soft music. Sooo relaxing at my age. My husband, the curmudgeon, can barely operate a flip phone. He has managed to get himself comfortable with asking the weather on Fire TV, but thats the extent of it. He didnt want the Google WIFI system because he thought you had to talk to the pods....enough said. I still love the Echo! Good Purchase, easy to install.
List Locks Up
by Dallas Driver 2 on 2018/07/01 00:32
I use Alexa to create my shopping lists. As convenient as it is for this function, when trying to utilize it through the app on my phone, I frequently encounter problems. Upon opening, the app can just freeze up and not respond at all to taps or even allow me to access my lists. If I do get as far as opening a list, my chances are 50/50 that it will lock up on me once I’m in there. If it does lock up then I can neither mark or delete anything off of it nor can I scroll through to see what else is on my list. Switching over to other apps and then returning to the Alexa app does nothing to make the situation better. It requires shutting down my phone completely and re-opening it. I had an older phone, an iPhone 6, and gave Alex the benefit of the doubt that maybe it was due to my older phone. However, I just got an iPhone 8 and I am still in countering the same problems.
"Back" button blues
by Midlyfn on 2019/08/06 13:58
I've been using the Alexa app since it's inception. I've had very few problems with the function of the app. It runs the original echo, four echo dots, the first echo show and now the new echo show 5 and an echo input. Once I got my home wifi tweeked to give full reliable coverage for the entire house, Alexa works without issues. The app does so many things and it does them well. My wife and I now rely on the echo units for all kinds of automation to run lights, appliances, central air and heat, locks, remote control for TV, cameras and of course music. If things aren't working properly I can always trace issues to wifi. My only suggestion has to do with using the app for looking up skills. I have issue with the "back" button. After scrolling through volumes off catagories and skills I wish to return to the place I was so I could continue exploring skills but the "back" button returns to the very start of the skills list. Please consider redesigning so the back button will take me to the precious step. Good app that does a tremendous amount of things well.
It's great... until it isnt
by Angellams on 2019/10/02 14:24
I really like Alexa and when it's working it's superb. It's when it's not working it becomes a real pain. Specifically if you're using her to control the lighting in your home and the power goes out. We live in an area that is prone to wildfires. Our electric company will shut down their system as a preventative measure in case of wildfire or it can happen with any other type of power disruption from equipment failure to an electrical storm. When power is restored Alexa's memory of your programming is lost. Devices connected to her control become unknown. I understand that the cause of the electrical failure has nothing to do with Alexa but there should be some work arounds that can be programmed into her that could restore your settings. To have to dog down every device that's not working is a huge pain. That porch light that automatically turns on at dusk will stay dark. So if you're thinking, hey this would be great for my tech un-savy parents or elderly grandparents, you're setting yourself and them up for a world of hurt when there's a power outage.
Alexa App becoming useless
by Merelycoco on 2017/10/27 22:47
This app is becoming more glitchy and unreliable by the day. The List feature that I mostly use for creating shopping lists is becoming unusable. I want to be able to see my list easy when I’m in the store. However, more often then not, I can’t get the App to open a list or if I do get one to open, then the App stops working and I can’t navigate back to another shopping list. Many times the Alexa app will not even open for me if I’m in a store. I still have cell service and connectivity but no Alexa. I have had to uninstall and reinstall and it still is buggy or non-responsive. As for the folks trying to state that the App issues are user error, that’s ridiculous. Perhaps you are not using the App feature I’m using. Perhaps you don’t understand what we are saying fully. Why do you feel the need to defend Alexa so personally? Trust me, this thing needs an overhaul. Also, when I delete an item from a list, I shouldn’t have to hit the button multiple time to get it to disappear. It used to work differently and developers made changes that require more clicks now. Alexa please work and if u do work correctly, please work smarter!
Too slow and old setup
by Jfftjbloccb on 2018/10/04 15:33
I have never written an app review before but after Leningrad my alexa device for more than a year, I have simply run out of patience. The app is a big roadblock in my use of the device. It is too slow compared to other apps. And NO it is not my network or the million other excuses that is usually thrown at you. Bottom-line is that they need to make a better app. Also the setup in the app is too simple and is limiting the user experience tremendously. It is like they never consulted anyone with expertise in user-friendliness for real people. If they did - they got ripped off. Given the share of the market that Alexa devices are currently covering, to have a good app accompanying the devices should be paramount. Clearly not a priority for them - why? Why not be ahead in the game with the app side of things too? If I had known how useless and slow this app was I would have opted for google home. I never recommend anyone getting Alexa devices simply because they do not prioritize the user-side of things. This app is a testimony to that fact. Even if the app was not so incredibly slow, the interface would still be far far behind other apps.
No way to connect
by Bubbapotem on 2018/10/24 01:22
I hesitate to give this app any stars, because I don’t know what’s going wrong. I recently replaced the router, now there is a new password, but I can’t get my Echo Spot to connect to Wi-Fi. At all. It wasn’t hard at all the first time, but changing the router password seems to have thrown it for a loop. The instructions say to go to Settings, and then scroll down to Wi-Fi, but there is no Wi-Fi option in Settings. I tried to Add Device, which directed me to Manual Setup. In Manual Setup, there is no option for a Spot, specifically, so the instructions don’t correlate. There is no orange ring, there is no sign the app senses the Spot at all, or vice versa. I hold the button down on the Spot, and all it does is turn the thing off. I’ve turned everything off, and then back on, I’ve even deleted the app and reloaded it, I’ve reset the Spot. I’m out of options. Pity. I liked the little thing. Like I said, I hate to rate the app if the problem is actually me, and something I’m missing. But the app is not really what I’d call user-friendly either.
Something is broken
by Bevrob on 2018/05/10 18:48
This app was working ok but in recent weeks, when I’m viewing my shipping list, the screen just freezes and I cannot scroll, check off items I’ve put in my cart, or even back out of the list. I have to exit the app, force quit, and then re-start it. Needless to say, this is a huge pain if I have a list that’s longer than the screen on my phone will display. This is so disappointing. Also, why does it take so many keystrokes to GET to my shopping list in the first place? I feel there should be a way to customize the app to show me my top three (or four, or five, or whatever, really) actions that *I* use all the time, so that when I restart—which as I’ve mentioned I have to do all the time now—I can then just tap ONCE to get to what I need, eg, to my shopping list. (I really don’t care what are the last few commands I’ve asked Alexa to do, and feel that first screen upon opening the app could be WAY more useful.) This is 2018. These kind of glitches should not be happening in a mainstream app like this.
Multiple flash briefings?
by Gloliver7149 on 2018/11/24 21:19
I've been experimenting with my alexa app lately and I think I've discovered the next new feature- being able to save and title individual flash briefings. The reason I say this is because I want my morning routine to maybe consist of a greeting, morning prayer, ESPN in 60 seconds, and the previous nights winning lottery numbers but then for my evening flash briefings I would like an evening prayer, a rundown of the next days schedule, and a good night message (and so on), but right now you get one flash briefing and that's it for everyday. I was trying to change my flash briefings to give me the lottery numbers for the previous nights drawings which would be different daily plus I want more ESPN in 60 seconds like ESPN NFL in 60 seconds, ESPN NHL in 60 seconds, ESPN MLB in 60 seconds and ESPN NBA in 60 seconds! Love what you've done so far tho and hope you'll add my suggestions as well!
Moving backwards
by Enoyrevellik on 2019/05/17 20:14
I wrote my feedback to recently using the app . I was embracing all the evolving taking place with this app . The update of the app this month ( may 2019) did some inconvenience to my smart home . I am running Samsung SmartThings with Alexa in four echo devices . Before, I could set routines with all my doors and window sensors and the notifications would play on all four devices and you could hear it through the house. This new update took that feature away but removing the ability to select “ all devices” when choosing which echo device you want to play your routines from . Why would you do this? I have smoke/co2 smart detectors also that are only effective if you can hear an alert throughout the house in an emergency . I now have to find an alternative to act as a whole house audio device . If it’s not broken, why try to fix it ? Please tell he developer of this new update to go on a permanent vacation and give me the ability on blueprint in Alexa to create my own routine/ features to suit my needs .
What a good thing Alexa could be. If the owners would allow it.
by Rickey George on 2019/09/22 15:20
On an honest tip. Alexa could be a great device, especially for the elderly. Family members who are put in the position of being the caretaker of their elderly family members could get some respite. But now in life people only think of getting rich and they only think of themselves and their bottom line. They refuse to see the greater good that can be derived for so many. In the end. The consumers info will be sold. The government will be given full access to consumers info and their lives will be bought and sold through the recording that many do not know about. It’s just sad that this device could be used for unfathomable good. But, it will no doubt be used to bring consumers to their knees, both financially and emotionally. Corporate America tend to derive great pleasure from that.
Add Loudness Control Switch in Menu
by Catman286 on 2018/11/29 01:13
In case a Alexa Programmer is reading this, May I suggest something to improve the sound that has not been mentioned until now. It would be great if one could switch on a loudness control in the menu so the bass frequency would be automatically boosted as the volume is lowered. Audio engineers know that the human ear cannot hear bass frequencies equally at the lower volume levels. This phenomenon is known as the Fletcher Munson Curve and a loudness switch is usually provided on the high end audio Preamps to provide a gradual increase of base response as the volume is turned down. Just a suggestion to save having to manually turning up the bass in the equalizer when you lower the volume level....At the least please please give us a separate control in the menu to adjust just the Sub Woofer level. This is sadly lacking as the bass on the equalizer alone affects too much of the mid range ... and muddies the mid frequencies.....Thanks. Catman.
Good app, slow and a bit buggy.
by Ryleepowell on 2019/05/30 02:50
App has served me well for the 12+ months I’ve used it up until recently. It’s always had a bit of an issue being slow, but I’ve been able to deal with it and not care too much. I recently moved and bought a few more Alexa products and also changed all my groups around to fit the change from apartment to house. Now, when I’m setting alarms, and I try to set one up for my new Echo Dot, it switches back to my previous group called “apartment” and doesn’t show that it can find or recognize the new Dot. I have about 6 seconds if I want to set up or edit an alert before this happens. This bug is infuriating and I really hate having to deal with it. There’s no reporting system for bugs either except leaving reviews. I will alter this review if the bug is fixed to a 4 star because overall the app is very good, just a bit slow at times. This bug has made it almost impossible for me to use the way I like to.
Unable to delete contacts
by Siiennah on 2019/05/29 12:33
I am unable to delete contacts that are on my Alexa app. A lot of contacts are people I have no interest in contacting, especially through Alexa. There is no delete option. According to Amazon’s website “You can create contacts in the app or you can import them from your device's local address book. To manage the import of contacts from your device, please visit the contacts section in the Alexa app. You can also edit and delete any contact created in the Alexa app by visiting that contact's individual contact card. The Import Contact feature is ON by default.” This is not so. Even if I try to go to “Edit”, it tells me to go to my device that it used as a source to edit the contact information. Okay well that would be nice if I still had that device. At some point I had already disabled Alexa from auto importing my contacts, but I am not able to delete the contacts that are already in there. I would greatly appreciate this becoming an option.
Great when it works!
by Mum to Dogs on 2019/12/10 06:56
I’m at a loss as to the problem, but now when my electricity has a short blip, I lose ALL of my alarms and reminders. I had to input them three times last week. It never did that in the past, so extremely frustrating. I need my reminders for medical reasons as my dog takes life saving pills throughout the day. Very, very frustrating. Maybe a kink with the last update. On the other hand I love the ability to put in a reminder for several different times for the same reminder text. One entry just adding different times for the announcement. Much easier. Would be nice to have her announce events in my calendar. Hopefully Alexa will learn more knowledge based information from an encyclopedia! Lots she can’t answer yet. However, I look on the bright side. When I was a kid I am the one who had to look something up in the dictionary or encyclopedia!
Probably me
by Tedspapa on 2019/09/22 16:55
About a week ago I received my third generation echo dot and had troubles right from the start. Like I said in the title to this review it’s probably me, I am not tech savvy, but every instruction video I watched, the instructions that were included with the echo, it was different in reality than it was in any of those videos or the directions. My Echo seems to have skipped a whole step so I Kinda had to wing it. So it’s been a little frustrating to have to figure it all out myself. Like for instance the echo wasn’t controlling the volume on my TV it wasn’t turning it on or off and right now there’s a yellow ring that’s blinking and I don’t know what it is. So again I have to research that and see what it is. Like I said it’s probably me but it is frustrating and I wish the whole start up would cover everything that could possibly happen, like in my case but once I get everything resolved I’ll update this review and see how we are then.
Will you please add Esinkin BT Adaptar
by iSodapop on 2019/08/10 05:41
It’s sort of a funky process to get my Alexa to Bluetooth to my Esinkin BT Adapter. I have to do it manually every time. It’s not in known devices in the app and app discovery will not discover it. Also when I ask Alexa to enter pairing mode and my Esinkin into pairing mode and it finally connects, it doesn’t show up as a device so I have to manually disconnect it by voice instead of using the app. This product came out in 2015 so it should be something Alexa should recognize from the get go. My friend said he could connect with Google Device no problem. Same model Esinkin BT Adapter.. Thank you for taking the time to read this, if that happens. Thank for everything else. Just seems like Alexa only like the “big” name BT Adapters. I feel like it should work no problem as my phone, computer and other items connect no problem. Thanks for all the hard work though!
Annoying Audible Interface
by The Little Moore Family on 2018/07/01 03:23
Audible is what my Echo Dot is primarily used for. My kids listen to books to help them fall asleep. The menu to select an audiobook from Audible is very annoying. There’s no search or reorder options. For someone like me with nearly 200 titles in my collection, it’s a pain to scroll to find a book in a chaotically ordered list. Both the Audible and Kindle apps have ways of making this much easier. Why wouldn’t Alexa? And now, with the latest update, EVERY SINGLE TIME an audiobook is played, it’s followed up with an ad to start an Audible subscription and a sample of another book. We have a shared family plan so the main account logged into Alexa doesn’t have Audible but the connect account does-hence why I’m able to play the books I own. So logically if I’m already playing books, why would I need to hear about getting a subscription??? And at the very least why can’t I turn that feature off??? The last thing I want after my kids have been lulled to sleep by a relaxing audiobook is Alexa talking. Make it stop!
Alexa has come a long way
by Top score tastic on 2019/12/04 17:06
I’ve had Alexa and Google Home for a few years. I’ve been frustrated with each of them from time to time. Google was the winner last year due to how smart it is at search and figuring out what song I wanted when I didn’t know the exact name. Alexa has nearly equaled Google in song guessing in the last year, and now Alexa is blowing away Google in ease of device setup. By ease, I mean I did not even open the Alexa app and the new TP link/Kasa plug I added to my network was already recognized and named correctly. Wow! I still like the ability to cast audio throughout the house with affordable Google Cast enabled speakers from Vizio, but if I hadn’t already made that investment I might go all in with Alexa at this point. Steady progress in making Alexa better each year is very nice to see! 👍
Want to do lists? Better off with paper.
by Michae1 Ho11ey on 2017/09/14 14:29
I can't handle using this app. I keep trying because I desperately want to use it for our grocery lists. That's most of what we use Alexa for. But when I go to the store, the cell service inside is always spotty at best, and the app in CONSTANTLY refreshing and trying to get a new signal, so even if I miraculously pull up the list, within seconds it disappears while trying to sync again. It's incredibly frustrating. And while they claim to have an offline shopping mode, when I go into Costco, which has no cell coverage at all where I live, it spends all it's time trying to find a signal, and shows me nothing. I've had to call my husband to tell me what's on the list every time, when it should be in my hand! I've even turned off WiFi hoping that would help, but no luck. And I'm sorry, but I shouldn't have to turn off cell data to see my grocery list (which, by the way, doesn't even work either). Long story short, this app is utterly useless for lists. You're better off with paper.
Love it, but it has room to grow.
by rdrnr7551 on 2018/01/20 02:02
I give 5 stars because I love my Alexa devices, but feel the "Routines" feature has a lot of room for growth. So far, I've been happy with what it can do and have had a little fun playing with it. I like walking into my office in the morning and saying "Alexa, time to get to work" and having all my lights turn on, followed by news and sports updates. Admittedly, my gripe comes from the app's lack of imagination. I envision being able to change the color/dimming of the lighting, and having the option to trigger a particular song/artist/genre of music to begin playing. My sick, twisted mind hypothesized a scenario where I say "Alexa, it's business time" and the lights dim, change color, and Flight of the Concords starts playing. Just seems like it could be a lot of fun!
Love it but be careful w updates
by dave2020 on 2018/02/14 02:23
I love and depend on Alexa, despite some of its kinks and limitations. In my house I’ve got good Internet and haven’t had many connectivity issues. I’ve got most of my main lights connected to Alexa and love the customized news updates that have become part of my morning routine. I’ve connected it to my sound system so my music comes through in Bose surround. Wonderful. My mom lives in the basement of a NY brownstone and has poor Internet connectivity. She had all kinds of bridging issues with the 1st generation echo and Philips Hue light bulbs and an old iPhone 5. I’ve upgraded her to the latest of everything (she is still waiting for Fios to come into her area and continues to suffer from poor internet access) and although it took a while, with calls to help desks, she’s now got everything purring including her thermostat control with echo bee. Beware the latest Alexa update. It does the thing where you have to renter your use name and password, and my Alexa was offline until I could do that. A real pain, as I just got out of surgery and am quite dependent on the voice control, etc. I can’t really compare w Google Home and others. It’s not perfect. But I’ve gotten familiar with it and developed some loyalty so I don’t foresee myself changing unless things get really bad.
Alexa is part of the family !
by Pearce17 on 2019/10/08 18:38
Alexa has made our lives easier and more organized! There are so many features that help with day to day life... and life in our home is busy. My husband and I both work and go to school on top of raising our 2 yr old son. Organization of our time and responsibilities is paramount. Alexa sets my timers so I remember to switch my laundry over and I can easily ask her to put items on my shopping list to access my list (via the app) at the store. We have lights in our home hooked up to Alexa for a hands free on and off, which seems like something you could go without, but man does it help when I’m carrying a baby and groceries in and out. Thats juts to name a few. Alexa has been a great addition to our family and highly recommend her for yours.
Bloated app still has issues (music search)
by kenr96 on 2019/05/25 15:55
I won’t even go in to all the “little” issues but the one that gripes me the most is not being able to type in my complete search for music stations from my echo. For example: I like a station called 60s 70s and more flashback. For some reason I can play it on my Dot but not my Echo. I connect to it through TuneIn via Bluetooth on my Dot and my Echo doesn’t have that luxury so I have to search for it since it cannot be added as a favorite (can’t figure that out either). But anyway, when I tap the search button on the Alexa app in my Echo, all I can get typed in is the number 6, and it starts searching and will NOT allow me to finish typing. My work around is the use the speech to text option on the iPhone keyboard. That’s the only way I can get the entire name of the station in that I am looking for. This has been an issue for about 3 years now.
Only good for timers, calculations, and weather for me.
by Lunova on 2019/10/01 16:28
Yeah I have to do meditation for my therapy. And I used Alexa this time for my music instead of my AMAZING sound machine just to see if I would like it more. But it’s like pandora. Back to back ads. So I can’t use it for going to sleep or meditation. Which is fine, I will just keep using my sound machine. It just seems like when I try to use a feature on Alexa that I haven’t tried before, it doesn’t work out for my situation. Edit: I had set a reminder to remind me to do something in 20 minutes so I would do it right when I got to work. I never got the notification on the app. I again double checked to make sure all notifications and permissions were on. They were. This was the original problem I was having when I had rated this 3 stars. It seemed to have been fixed after that, and literally after I changed the review it started happening again. I give up. Go back to using Siri I guess.
Alexa getting worse
by bbland6 on 2018/02/16 20:31
Our home is nearly 100% Lifx and Phillips Hue lights which all worked all the time with Alexa Dot. Then I added the Show exactly where the dot was and everything became unreliable. I have 8 Lifx builds in the living room where the show is and now it is rare if they all work when I give a command to turn them on or off. I even ordered another dot 10 feet away and if I talk to it the results are better but still rarely does do all 8 bulbs work together. While the lights used to react nearly immediately now it can take up to 10 seconds. I am convinced the Show has major problems because it is so unreliable to commands. I am also frustrated by the inability to access a shopping list on my phone if the stores WiFi is weak.
Dear Alexa Developers,
by Redvic50 on 2019/06/06 15:16
Alexa doesn’t play the songs I request from Apple Music and has been misinterpreting all of my requests to play my songs and answers to my questions now for about two weeks. I end up repeating and redirecting my requests to help her understand things I’ve been asking her to do for months. It would probably work better for me if I strategically change all of my requests to routines instead. A couple of days ago, Alexa started saying more than I asked for, including informing me about providing feedback so that I could help her learn to better serve me... I missed something she said, but she didn’t repeat it like before she broke. Please repair Alexa!!! I sincerely appreciate your wonderful idea to create a product that assists so many people. Please inform us when you are updating the Alexa app by email or something, so that we won’t think Alexa is losing it. Just let us know that your making necessary improvements to better service us. Thank you! Respectfully yours, A Loyal Customer
Quit making it less useful.
by Knicknum on 2019/11/23 02:53
Every time an update comes the whole system seems thrown out of whack. Annoying. The latest update seems aggressively intentional to annoy users and make the whole point of Alexa as a music app frustrating and both incredibly and bafflingly less useful to use. Why on earth would you remove access and literally any possible way to see the playlists we created? Literally the reason I pay for unlimited music service. Literally the reason I create playlists. I also frequently start music from my phone when I neither need or want to speak to Alexa. Ffs quit doing idiotic things that remove the most basic and logical functions. Let alone the most useful. And judging by recent reviews on this specific idiotic move few people are fans of you removing any reasonable and easy way to view and use the playlists they create to listen to the music they want to listen to,, and pay to do so.
Reliable almost like a best friend
by Zwiebble on 2019/09/22 16:34
Alex is so much more personal and follows along just fine. I am still struggling with Siri’s. As they both continue to grow in their communication abilities I think Alexa could become a lifesaving instrument for those who need to be able to communicate to and with someone. I can think of so many great topics that may already exist at least in general not specific to that individual. I would like her to be a bit more intuitive. Perhaps I am fishing but I do believe those skill sets will become more visible in the future. There are great things to be done in this environment, however, these great new things need extraordinary oversight in the development as they can turn out to be not so good instead of extraordinary good.
Unstable
by outta' here on 2019/08/13 17:18
The software is very unstable. I have to constantly re-connect each Echo Dot, they seem to drop off their groups. Alexa can’t find Christian music half the time and has now gotten to playing spooky music in the place of Christian. Alexa refuses for respond to requests, “I don’t know that”, is her current attitude too, Alexa set alarm, or Alex play music, etc., nothing difficult. Every other day, there’s a problem. The application is poorly written. It doesn’t flow easily and things are hard to locate. Right now Alexa plays on a 3rd party speaker and I don’t know why or how to remove the speaker. Also. I finally figured how to add music, although I don’t know how to create a custom music list, that would be nice. And how do I remove unwanted songs or stations? If I just listen to a song it adds it to my listening list, what if I don’t want to hear it again? They need to look at Sonos and the way sonos creates the listeners favorites.
Great idea but needs a better UI
by j831899 on 2018/12/23 20:29
1: i have an iPhone X. I would like it if the app shared similar swiping features as my other apps. Like when I select a an item from the menu, let’s use for example a skill from the skills menu, when I swipe from left to right, the app sidebar appears when instead, I’d like it to go back to the previous page. 2: when viewing a skill from the skills menu and then going back to the list of skills, the page doesn’t resume my previous view and starts all over. Example, I scrolled Down half of the skills menu and selected the “heads up” skill. I enabled it and then went back to the previous page and found myself all the way at the top of the page again, causing me to restart the scrolling and find my last spot. It’s annoying because it makes me go all the way down the list again.
Half unusable
by Sventare on 2018/01/08 00:58
Currently about half the menu links result in a blank white screen with black bars at the top and bottom; the other half work. I have strong network and WiFi connections and waiting up to 5 minutes doesn’t result in any content. I’m trying to enable a new “skill” so that I can give voice commands about a new smart device. I tried asking Alexa to do it verbally but she told me to use the app. If I wanted to do something else in the app such as use an existing device, I might give it more stars as that link is currently producing a working page. (Another reviewer suggests that the problems of those who are having difficulty with the app are our own fault for being incompetent and not Googling for a solution. Although I don’t think this should be necessary if an app is well-designed, Google is always my first resource. There is no solution suggested for a complete lack of content in random areas.)
Alexa is great
by ladyvamp9798 on 2019/11/20 11:51
I love Alexa and the app. I have it on my phone and on my tablet and my kido’s have it on their devices. I can check in on them when I please or call them to help with chores and also put in reminders. We homeschool through K12 and it helps with their reminders to get into their connect classes and timers for their Big Universe, reading time and a timer to let them know that there time is done along with Prodigy and Khan Academy. It also helps with their personal speed reading time. We get to play meditation music during school time. The meditation music helps my kido that has ADHD. We also use it for so much more. Like playing our music. Thank you Alexa and all who have made it possible to have Alexa in our homes and lives.
Room for improvement
by Rhd863 on 2018/02/14 05:33
This app does some great things (I like the reminders, in particular), but there is a lot of room for improvement. One area that would make this app much more useful - improving the LISTS feature. I love the idea of using my echo to add things to my shopping list. But unlike other shopping list apps, this is missing out on 2 features: 1) CRUCIAL: when an item is checked off, it should be moved to the bottom of the list, so you can easily see what you still need to get. 2) it would be nice if it automatically categorized items for you, or allowed you to create categories (like produce, dairy, meats, bulk). This helps me save time in a store bc I don’t have to go back to an area where I forgot something. At the very least, it would be nice if you could simply drag the items to change the order around after entering them.
This app is obviously more intelligent than some of its users!
by St.Melyd on 2017/11/28 04:53
I can't believe some of the whiners on here! From blaming the app because user can't get a signal through Costco's solid concrete walls to a user having so many freakin lights in her bedroom and wondering why it's not switching them off individually. So very sad!!! This app was downloaded today and working within minutes of me taking my Echo Dots out of their boxes! And I'm an iPhone 7 user re Sutts 💛 comment! I'm also not rich. I'm a 63 year old non technical granny who doesn't give up. I problem solve!! Have got my groups, lists etc. Don't use a hub, I use individual sockets. My Dots communicate with each other and play my music everywhere. Get over yourselves and move along.....
My Alexa experience
by whala. on 2019/09/29 14:51
I live alone , as I am now past 65 Yrs , I love music , so every day I sooo enjoy my Alexa and all my choices of music and forest animal sounds birds crickets , I can wake in the morning , not even getting out of bed and ask Alexa to play me what ever my heart desires , I love the lord so I love to wake also to songs of my lord and savior to wake to .i also love the ocean and it’s creatures so At night night I love listening to the sounds of whales underwater and ocean sounds as I slip into dream land . Alexa has truly made a difference in my life .. to enjoy all the sounds in life right in the comfort of my home . THANK YOU WHO EVER INVENTED ALEXA . I never thought I would want one or ever get one . But I so appreciate the specials that come available to purchase them
Great!
by AmandaBear89 on 2018/07/05 03:47
I like the app, I use it the most for the routines for work and the weekends to get up and have the lights turn on and music play. The only thing that would be better or more helpful would be if you could pick more than one day for the routine. Like if I need Monday and Thursday for one and then Tuesday Wednesday and Friday for another. Only picking one or having to pick weekday is a pain because I always have to shut one off, is like it to be a little more just leave it on and those day are all set always. Pretty much how the iPhone alarms aim, you pick specific days you want it to happen. I’d rather no have to make 5 routines just to do that. But besides that, I am very happy with it!!
Review
by banksgirl on 2019/09/22 04:35
I bought a second Alexa device so that I could play through both speakers at the same time. However I did not realize that I can only play music through both speakers and then it Hass to be music purchased through an app or service. I cannot play my already purchased music and I cannot play my audiobooks through both speakers or my Bible app through both speakers I was very disappointed to find this out as that was the primary reason I purchased The second device. They should make sure they include in their advertisements that you can only play music and it Hass to be purchased through a subscription not your own already purchased music and not other apps. That is the reason for four stars instead of five
What happened to the list feature?
by TakeItEasyBaby on 2018/07/10 11:50
I love my Echo and Dots and they have provided a lot of convenience for our family in a variety of ways. It’s really great to be able to add items to the grocery list no matter what room we are in. All was working well until the past month or so. Now my lists sometimes won’t even open, and if I’m lucky enough for it to open while I’m at the grocery store, it freezes up almost every time now. It won’t allow me to scroll through or check things off anymore. I’ve started taking screen shots of the list before I go to the store, but that’s not great because it doesn’t allow me to add or delete items as I move through the store. I’ve tried deleting and reinstalling the app multiple times, as well as powering off my phone (in the store...ugh), but nothing works. It used to work seamlessly. Please fix this!
Hot Mess
by Hxzhajkakaksjxc on 2019/04/04 12:00
This app feels like a Frankenstein mess of feature addition and slapping together existing services. There are constant pop up menus and menus within menus. Using it feels like getting lost in a labyrinth, and the back button only seems to take you deeper. It’s truly dizzying how messy it’s become. It’s my first time using it, and i can sense that it’s just grown via add-ons, tack-ons, slap-ons and forced-ons. When you press the back button, you have to wait for the previous page to frequently reload, especially managing skills from third-parties. Instead of caching the screen, it literally refreshes the entire list from scratch, and scrolls you to the top of the page instead of taking you back to where you were working. When you type in more than two or three lines of text, for instance in a review, the keyboard covers the “submit” button. I haven’t seen an app do this since the early days of the iPhone. You literally have to shorten your review in order to submit it, or you have to cancel out entirely. “Skills and Games” is one menu, and I think Routines is buried in there somewhere. But it’s almost impossible to remember where the Flash Briefing customization screen is. That only begins to scratch the surface of the dizzying mess that is The Alexa App. It’s too bad, because the device itself is great and I love it.
Fun but could be better
by Fark11 on 2019/10/20 16:59
I have been having a lot of fun playing with the echo show 5. There are a few things that I think could be improved. First, there should be an easier way to remove imported phone contacts. I imported my contacts from my phone but wanted to delete some of them from the echo device but not my phone. I can find no way to do that even though the help and feedback section says you can. Second, a thorough user guide or manual would be nice. It’s very hard to find information in the help section. I guess it is possible to order a book on using the device for about $10, but I feel there should be a manual.
Comparison
by jcbmbvll on 2019/11/27 22:08
Honestly I have 12 or more echos and all kinds of smart devises. I’m able to treat google chrome cast into music or multieroom music but you can’t do that with fire tv. Alexa will listen more often when it’s not meant to unlike google partially I think because of the “hey” factor. And comparing time to complete a task they take a few seconds longer. You have many great designs and sound quality but the multi room music will cut out and experience issues so often it’s embarrassing with friends over, Especially paying for the best plans. My only suggestion would be spend sometime on all your software because that’s the only area your lacking. You offer shapes and sizes with a great concept but it’s not as smart as google yet. Will you both just combine please.
Can't connect
by uncleridiculous725216 on 2018/01/02 20:01
This app has always been bad when trying to set up Echo. However, I've always been able to get it to connect to the network eventually. Not today, apparently. I've literally spent hours. Between closing and restarting the app, resetting the device with a paper clip and just waiting for the process to fail, I've gotten nowhere. Not sure what kind of network is needed, maybe one with no passwords? The app interface is just bad UX, plain and simple. Hit a back button and end up on the Home screen. Try to join a pw protected network and wait for the connection to fail so you can finally see the password prompt. Complete setup and you are stuck on a video tutorial screen. Once you get the thing working, the device is great (not the app). Just pray you don't ever need to set up again. With all of Bezos' billions, you'd think they could hire some real developers and UX designers.
Alexa is incredible, but app needs to catch up
by HealthLegune1230 on 2017/12/01 02:11
This isn’t a knock on the app, but it does need a little love and attention from Seattle. I went “full Alexa” about a year ago and have 5 echos and upwards of 30 bulbs and a further number of outlets, diy controllers and sensors, and misc. connected devices. Frankly, the app has a difficult time managing my environment. It lacks what I would call “pro features” and controlling minutiae, which should be simple, are either not enabled or need refinement. I bought a wink hub right before the Echo+ was announced and it helps significantly, though I’d prefer an Echo+ and will eventually migrate to that. The app has gained some great enhanced features over the last 6 months, but it needs a serious update or redesign to the UI. Navigating across multiple tabs is slow, cumbersome, and not very intuitive but it’s clear that the developers mean well. Again I’m not slamming the app or developers. This is still new tech and it’s early in the apps lifecycle. With so many new releases from the echo family, and the opening up of Alexa voice service for developers, I expect that sooner or later an app redesign will become a priority. When that happens I’ll be very happy!
Mary Jane
by HotelCaliforniaGraysCreek on 2018/03/08 13:29
All has been working fine on up until today. Alexa will not play my SIRIUS XM App. She keeps telling me to go to settings and link my SIRIUS account. My account has already been linked with the Alexa App. I am a very tech savvy person and never had so much problems with any App but this one. Engineering needs to get their act together. As for the person St Melyd that is a 63 year old non tech granny. You are just one of the lucky ones. I am a 6S IPhone user and there has been issues with this particular model. So lay off of your comments about us “Whiners”. This is a real issue and I have read reviews on SIRIUS XM and other developers and there are problems big time! Get it together Echo/Alexa! PS: no problems with the SIRIUS XM App itself. It plays great! UPDATE! Your App keeps crashing. I updated again and it crashed right in front of my eyes. Updates are a waste of time. Please hire better Techs in your engineering department.
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