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App name
Emirates
Description
Explore the world your way with the personalised Emirates App for iPhone and Apple Watch. 1. SEARCH AND BOOK YOUR NEXT GETAWAY Search for flights to over 150 destinations around the world, and complete your entire booking through the app. 2. MANAGE YOUR TRIP ON THE GO Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline. 3. DOWNLOAD YOUR BOARDING PASS Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass. On the emirates app for iPhone and iPad you can download your boarding pass directly to Wallet. 4. GET REAL-TIME FLIGHT UPDATES We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive. 5. GET THE MOST OUT OF EMIRATES SKYWARDS Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are. 6. the emirates app FOR APPLE WATCH Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.
the best airline app
by Halah gh on 2019/07/15 10:27
you can end everything with only one click this all what we need .. thanks to fly emirates ❤️❤️❤️❤️❤️❤️❤️❤️
Wonderful app
by z.alhammadi on 2019/07/14 11:22
Amazing
Worst Airline Ever
by must be cattle to them on 2019/07/09 22:59
Don’t be 1 minute late or it will cost you
Poor implementation
by digi-Jay on 2019/07/09 18:59
Emirates can afford better developers. Emirates runs different reservation servers in Dubai, US, India, South Africa, etc. When you make a reservation in the US you can check in, and add the boarding pass to your wallet. When you try to check in in Johannesburg or Delhi, the app can’t find your passport information, and it says to try again later. It will never retrieve the needed info from the US. Other airlines have figured it out. I’m tired of Emirates poor software, and waiting in lines to submit data their system already has.
Won’t work
by Aakkjjj on 2019/07/05 16:15
App just won’t work for my reservation. Keeps telling me to check back later but no change. Can’t check in, can’t see reservation, can’t use. Useless.
Great,,,
by imuimtiaz on 2019/07/04 11:18
So far the best app for airlines.
Easy to use - does what it’s supposed to
by AsifAshraf on 2019/07/03 05:55
This app has improved with time and does what it’s supposed to well. I use it all the time to make and manage bookings. I’ve encountered very few bugs. I think the developers of this app should add functionality like TriPIt.
رقم واحد
by fahadsal on 2019/06/28 08:34
أفضل تطبيق لافضل طيران في العالم خدمة راحه جوده نظام
Great App
by Bevo6000 on 2019/06/27 20:47
So easy to use for all your travel needs.
Péssimo para quem não começa a viagem em GRU ou GIG
by Go73 on 2019/06/23 22:56
Terrible for Brazilians passengers starting their trip from airports other than GRU and GIG. Impossible to check in on line. No possible cash upgrades.
Excellent
by FAlFayez on 2019/06/23 14:35
Everything in the app is excellent except that i wish in the future they add the “ emirates holiday” as a choice in home page and thanks emirates.
Fails to properly load some reservations
by DaStefano on 2019/06/22 18:50
Recently this app fails to load my (otherwise valid) reservations and when it does load them, it processes them inconsistently. Emirates offers very ltd support options for it - the chat function is poorly designed and not user friendly. Disappointing app...
Easy app
by Lordofslots on 2019/06/19 02:17
The Emirates app is really easy to use and convenient. Can’t wait to experience the flight!
Great app
by hbatoty on 2019/06/17 23:58
It is the first time for me to use this app, and it us really easy to use and simple
Best
by Uae265 on 2019/06/17 12:56
The best app i like it
Kind of useless
by BPed on 2019/06/16 17:28
It doesn’t even show your flight’s gate. No mobile boarding pass. No information about the flight like how many seats are booked. I’m unsure if its purpose.
Why wouldn't it work on Apple watch 3??
by paja89 on 2019/06/16 01:59
The app on the phone is okay, however the worse part it won't work on my Apple Watch series 3. It shows always to Login again and again..don't know if it is a real app or not really...
Me Carter
by Sur de Equator on 2019/06/15 12:38
The app is not very easy to use. The birthday is off by a day. My birthday is the 27th but I had to use the 28th to get 27 entered.
Glitches Galore
by KSMTWN on 2019/06/14 12:26
Terrible App. Gets stuck on landing page.
Dr. Muaath
by muaath75 on 2019/06/14 12:08
Really I’Love u Thank u
Completely nonfunctional
by bz386 on 2019/06/13 07:34
This is one of the worst airline apps I have ever had the misfortune of trying to use. For the entirety of our trip from San Francisco via Dubai to Tehran the app was timing out on trying to retrieve the booking. Online checkin wasn’t working either. Deleted the app and used the mobile website, which coincidentally isn’t much better, but at least online checkin sometimes worked. This experience alone is turning me off from flying Emirates again.
Feedbacks
by alneaimi.j on 2019/06/07 15:46
This app doesn't meet the standards of emirates airlines. We expected that this app would be one of the most unique and easy app to use but unfortunately its not it has many problems like : - the app is slow - the app isn't efficient - some times booking tickets from the app doesn’t work - it doesn’t reflect emirates airline qualities - most of the features don't is work I hope you could come up with a better version of this app.
👍🏼
by Mayffa on 2019/05/31 11:07
Best airlines app. Easy and convenient
Amazing App, one click away from doing all your booking
by Aisha.S.AlMusharrakh on 2019/05/29 05:11
Emirates Airlines's app is really amazing App. It is one click away from doing all your booking; Traveling ticket, hotels, car rentals... etc it so convenient and smart solution. However, I would love to have additional features in the app; buying additional weights, booking chauffeur other than Emirates cars if traveling economy class...etc
Dining menu
by nithsri on 2019/05/29 03:03
I’m not able to view the dining menu for business class
No version compatible with ipad pro
by wagif20 on 2019/05/28 18:09
Not compatible with ipad pro 12”. The app that was compatible was removed a year back.
So slow
by American who loves BA on 2019/05/26 09:38
I’ve been trying to book a flight on the app but it won’t do anything. The circle just keeps going round and round.
A.Markarian
by Anna Markarian on 2019/05/19 08:26
The best airline ever😍
Slow and useless
by chriswhitehk on 2019/05/14 17:40
Try making a multi-city booking. Takes you through the whole process and then can’t give you a price. Same as the website to be fair. The app does the basics well, but beyond that forget it
Can’t complete checkin in the App
by Abu Tawfik on 2019/05/10 21:47
Since the app was updated a month ago April 2019 and I’m not able to use it to check in as every time it will give me an error and that I have to check in at counter I called the Emirates call center and they send me the boarding pass by email Or I have to go to check in counter at airport to complete the transaction and print the boarding pass This is very annoying especially I’m a regular Traveller every week and this is very annoying Emirates please fix this issue
Can’t log in
by Rdub101 on 2019/05/09 13:09
When I try to log into my account it freezes up the keyboard on my iphone every time I try to use a capital letter in my password.
Stupid way to check options! You start all over😩
by Masrawy-khales on 2019/05/09 07:22
I find he app very rigid when booking or searching for best flights, if on were to check another day or another option, you have to start over. Also, you should be able to find out the cost of all options, such as class or mileage costs in one go. That’s what other airlines do.
Almost perfect
by Mogalal on 2019/05/04 04:33
Access to family dashboard would make it perfect
Babagana
by ahbbbgfff on 2019/05/03 00:17
This App performs some functions well and some terribly poor. I spent the best part of my morning (3 hrs and in the process missing my hotel breakfast!) trying to figure out how to calculate my excess luggage using their so called "excess luggage calculator", only problem is I couldn't find it.
Amazing
by Safa park on 2019/05/02 10:02
Leading the way in literally everything.
Just flawless
by javonazul on 2019/04/27 20:19
Compared to every other app I have used (I use the most AA and IBERIA), the Emirates app is just PRISTINE.
طيران مميز
by باسل بركه بوثنتين الرشيدي on 2019/04/22 10:46
أنا كمواطن مويتي أفتخر بطيران الإمارات وما وصل له من نجاح ربي يوفقهم اللهم يعز الإمارات وحكامها
Technical issues!!
by El Plymouth on 2019/04/21 19:30
App usability was pretty good, but ability to book tickets is bad (really bad!). Technical issues keep you from booking anything. I hope the flight experience is better (assuming i can somehow finish the booking process)
Excellent one stop app
by Abdulaziztraveler on 2019/04/20 10:59
EK provides a very excellent one stop app for almost all services. A+
App failing to process the booking
by Mario-62746 on 2019/04/15 16:34
I concur with the other person rating... Emirates the airline for me deserves a 5+ for their service and safety but not so this App....I spent 3 (three) days trying to purchase a return ticket Juba to Tampa. The first day system stopped the booking at some point advising something like the seats reservation was experiencing problems (or could not be allocated...) the price was something like $2576; the second day to my surprise the price had increased about $30 so, I tried booking again several times stopping always at same point, so decided to do a reset (in case it was my phone...) but still unsuccessful. The third day since I knew the drill of the price increase I did not get surprised and kept trying... so the price had already passed to about $2636 so I got so frustrated that decided trying to book with my miles but at the end could not; so, finally opted going via another airline and bought the ticket in a nick of a dime with their app just to see now an update has arrived for Emirates App but for me was too late...(if it indeed works as it should be). Good luck!
Check in Countdown is WRONG
by ajaynani on 2019/04/10 15:04
Apps showed that my check in will start in 48 hrs and countdown started. After 2 days it shows that check in will start in 1HR and after 1HR it showed as checkin is UNAVAILABLE. I don’t understand what is the point of Check in countdown when it won’t work. Also why it shows check in will start in 1Hr and again after 1hr it shows check in will start next hr. What is the difference?
Great
by Danyahgh on 2019/04/03 15:40
This app exceeded my expectations! It’s probably one of the few best airlines apps out there!
Finally Support Arabic
by Nassarovic on 2019/04/01 13:37
Finally -
اللغة العربية
by Salem Al Yamnahi on 2019/04/01 12:47
شكرا لأنكم أضفتم اللغة العربية في التطبيق وأتمنى تسهيلات في إجراءات الحجر أكثر وأكثر. شكرا شكرا Thanks 💕
التحديث الجديد
by alyouh331 on 2019/03/31 19:34
شكرا على هذا التحديث وأتمنى لطيران الامارات المزيد من التقدم ليكون الطيران الأول في العالم
Great App Experience
by Recklessbonez on 2019/03/30 03:40
So far our pre-flight business on the App has been seamless. Spot on! Thanks
Progress
by Th3Po3t on 2019/03/28 06:32
This app is pod at times but it’s limited in its capabilities.
The best
by Mazhar Khalil on 2019/03/27 06:04
Excellent app the Emirates airline the best.
Bad experience
by Umafra on 2019/03/26 13:00
Very bad as a user for emirates app I didn’t know that the hotel reservation is connected with booking.com. No any massage saying that my booking will be through another partner(booking.com). Another thing no any records saved in the user profile showing the previous reservations in case of any cancellation or changes.
Love it
by Mohammad Khasheh on 2019/03/23 19:40
Made it so easy thanks.
It’s ok
by Myflightssuck on 2019/03/23 11:46
I am someone who travels alot due to work. I have a Known Traveler Number that I placed on my emirates account and every time I book a flight and get to the airport, I have to go through the long lines because emirates fails to put my KTN number on my reservation. There needs to be a spot on the mobile app during check in that people can put their KTN number in. The only spots right now is just a frequent flyer spot and to add an additional passport. So basically I have a KTN for no reason.
Best Airline
by Dee SantaClara on 2019/03/22 01:17
I have travelled in so many Airlines, among all Emirates Airlines is Best😁
Says technical difficulty
by Musicman1239967 on 2019/03/21 14:25
It’s been saying there is a technical difficultly for the last 5 days. I deleted the app and reinstalled it, restarted my phone. Very buggy app
Slowest and most pathetic app
by ch198 on 2019/03/19 16:05
App will be very slow testing your patience Service of emirates is drastically down in the last 1 year includes their customer service
Costumer friendly
by Tafaaw on 2019/03/15 22:55
I used it for checking in.. and it was easy and helpful. Cheers
Easy to use
by 49er4life99 on 2019/03/14 19:57
No more to say.
Easy to use.
by RTBOAK on 2019/03/13 04:17
Easy to check in.
Not Efficient
by EGH1010 on 2019/03/09 09:57
Each time I have to re-enter all my data Denny name as it appears in my passport, my passport number and the date my passport expires. Why can’t that info be a permanent record in my Skywards account and when I sign into it have it copied automatically?
Needs attention to detail!
by Gerhard Vos on 2019/03/03 02:14
The app generally is OK! I use most other airline apps as well! The Emirates app should be able to view seats before a booking is done. For businesses flyers it’s important to see which seats is available before a booking is made! Also tracking bags is difficult and a pain in the butt!! Otherwise the app is smooth!
Unable to update
by ImmaDezzy on 2019/03/02 12:17
Hi; For some strange reasons am unable to update the App..it keeps on loading continuously 😳 Kindly advise. Thanks
Please add search function.
by Dbosell on 2019/03/02 09:23
The app is okay, but it would be nice to be able to search for the booking number by name and flight number.
Fantastic long-haul flying
by joddilly on 2019/02/28 15:35
I am a seasoned traveler but this is the first time I decided to fly Emirates for such a long flight ATH-TOKYO-ATH-NEWARK within a four day period. I feel fantastic.....not tired at all and that is saying alot since I am a “granny”! Also I got to experience the double decker aIrcraft from Dubai-Tokyo......a nice treat! Thank you Emirates!
This is the best airline in the world
by Ehab balat on 2019/02/28 11:23
This is the best airline in the world
Great app
by aladin1063 on 2019/02/27 17:09
This a very useful and great app. Easy to use. But please return the iPad version.
Great app
by mus552 on 2019/02/25 13:37
Excellent app. Have used it for last 5 years. Continually improving.
Number1
by AboSofyan Alotaibi on 2019/02/24 08:20
Nise and simple to handel thanks alot keep good working ahead
So far so good
by Honeybeeismeee on 2019/02/20 02:41
The UX of the app is smooth and intuitive. Just used for the first time to check-in and update my personal details. Will get mobile boarding pass tomorrow within the 24 hour window.
Excellent App
by Giant insect on 2019/02/18 07:21
Very intuitive and easy to use.
Flights cheaper on other sites
by DawnGottie on 2019/02/17 11:21
I really love the app and find it hugely convenient, my only issue is that I see the Emirates flights cheaper on other sites. The flight that I am flying on 18 Feb is cheaper on Travelstart than on your own app ( R400 ) I only allow my kids and family to fly Emirates and I only book via your website or app but why is this not the most cost effective option?
App is awesome
by AmmieFit on 2019/02/15 19:09
Bookings and checking in is so easy breezy! Love this app
Asked for a green card just because I am flying out of US
by xx109290 on 2019/02/15 14:28
Asked for a US green card number - not everyone flying out of US has a green card. Would not check in without that info.
Easy and convenient
by Shangrila-1084 on 2019/02/13 20:27
Used it to book flights and check in. Very easy. And convenient.
Fantastic!
by Bien2ude on 2019/02/07 05:04
check-in was so simple and smooth!
Must have for emirates travelers
by Rashed Abdullah Anu on 2019/02/05 05:36
The app is the must have for all Emirates travelers. Interface is clean and useful which helps from book flights to check your skywards status. As a frequent flyer, it’s so useful to me. Need some flexibility. Looking forward for more options.
Fantastique voyage
by babamamadou on 2019/02/04 18:54
Je suis très fier de voyager avec Emirates car c’est très confortable les hôtesses sont très souriantes les repas sont très bien servis et le staff au sol est accueillant
Don’t use them rip off thief’s
by WOW REALLY?!?!?!?! on 2019/02/01 10:52
So I upgraded my seats on two flights my company booked, within a few days after I upgraded my seat, my company canceled the flights. Emirates would not refund or put toward new flights the upgrades I paid for already. This is the same as being a thief and you know there going to sell the same seats again to someone else and make double the money that is being a thief. So take your chances with them if you like to support that type of bad behavior and no help after the sale when they get your money that’s it they are done with you no service after the sale.....:(
Awesome
by pouge root sky on 2019/01/28 20:04
Is the best ever and I like the service of Emirates Airline
Mr zohair
by Bokerbash on 2019/01/26 18:47
Grate app make ur trip easy
Issue log in
by austadi on 2019/01/20 14:46
The new update doesn’t allow to log in .note appears as we have technical problems at the moment
اضافة اللغة العربية
by Az0o0o0z on 2019/01/20 05:51
أتمنى اضافة اللغة العربية للتطبيق
Keeps Logging out
by Bumiera on 2019/01/02 06:27
the whole idea of having an airline app is to quickly check itnerary, e-tickets and checkins but this app logs out every 5 or 10 min and I need to log in every time I open an app.
Great app
by sfj90 on 2019/01/01 04:53
Great app but I liked the old design more
لايوجد لغه عربيه
by ابو سعد الجميلي ك on 2018/12/23 01:35
بالله عليكم طيران عربي من دوله عربيه ولا يوجد في التطبيق لغه عربيه علما ان جميع اللغات موجوده الا العربيه 👎🏼
Nice
by Meshal tiger on 2018/12/20 02:30
Essay 😍
App is crashing after update !!
by Amrite$h on 2018/12/18 05:36
App is crashing after update! Emirates - wake up and fix the issue please !!
Latest update is broken
by ChimmyChong Matt Chong on 2018/12/17 14:57
Latest update is broken
Keeps crashing
by Abdulla 87 on 2018/12/17 08:36
After update app is crashing
App can’t open after new update
by Mickey Moone on 2018/12/15 10:00
Updated. Doesn’t open. Wake up Emirates
Forced to update, can’t launch app
by MacinDubai on 2018/12/12 06:50
Couldn’t access app until I updated to newest version. Now it crashes during startup every time.
Doesn’t open after update
by Krishwaa on 2018/12/11 21:43
The app doesn’t launch after the update
App crashes
by Ajit R on 2018/12/11 09:04
After updating to the latest version , the app now crashes ios 12.1.1
Nancy
by Dubaiisthebest on 2018/12/10 13:21
App is not working, when I open it doesn’t open but checking open apps on mobile is is frozen on seat selection, clicking on it still can’t open it and I can’t find it on my phone to delete it
Apple watch app does not work
by nilay49er on 2018/12/10 01:33
I have the apple watch app and i can’t use it since it only says Please log in on your phone after I already have on the phone. Pointless and nobody knows the issue.
Horrid
by ShayMcI on 2018/12/05 03:55
Every time I enter the app, I have to enter the flight info again. It doesn’t save it. This app is ridiculous!
Cannot edit FF number on the app
by guardajoias on 2018/12/03 15:18
Decent process, but I will still need to go to the counter because the app does. Or allow me to edit my FF number... need more flexibility
Excellent
by Jithu Battu on 2018/12/03 15:12
I was able to do everything to manage my booking including check in with lots of ease. Great UX
Ease of use
by UshaKiran0529 on 2018/12/01 15:44
Connects well . No latency .Excellent flight service very comfortable .
Top 1
by EN.NE on 2018/11/30 07:41
Easiest ever online booking and check in , keep it up
Doesn't open
by christos109 on 2018/11/25 17:22
I can not open the app I have it downloaded on my iPhone almost 2 years and suddenly it doesn't open
Amazing App, one click away from doing all your booking
by Aisha.S.AlMusharrakh on 2019/05/29 05:11
Emirates Airlines's app is really amazing App. It is one click away from doing all your booking; Traveling ticket, hotels, car rentals... etc it so convenient and smart solution. However, I would love to have additional features in the app; buying additional weights, booking chauffeur other than Emirates cars if traveling economy class...etc
App failing to process the booking
by Mario-62746 on 2019/04/15 16:34
I concur with the other person rating... Emirates the airline for me deserves a 5+ for their service and safety but not so this App....I spent 3 (three) days trying to purchase a return ticket Juba to Tampa. The first day system stopped the booking at some point advising something like the seats reservation was experiencing problems (or could not be allocated...) the price was something like $2576; the second day to my surprise the price had increased about $30 so, I tried booking again several times stopping always at same point, so decided to do a reset (in case it was my phone...) but still unsuccessful. The third day since I knew the drill of the price increase I did not get surprised and kept trying... so the price had already passed to about $2636 so I got so frustrated that decided trying to book with my miles but at the end could not; so, finally opted going via another airline and bought the ticket in a nick of a dime with their app just to see now an update has arrived for Emirates App but for me was too late...(if it indeed works as it should be). Good luck!
Failed to complete booking but charged card
by Alex Ackerman on 2017/12/04 12:37
So I tried to use the app to book a flight over the holidays. The process went smooth until the credit card was charged. The app said the charge failed. I know my bank can be a little defensive so I just used the web and a different bank card. But when I looked at the statement for my original card, the charge for the flights went through. Called the help line and they had me fill in a request for a ticket refund. They had to give me the reference number and ticket numbers to submit—I never had those. Now I wait 14-21 days for a refund to my credit card that should never have happened. Bottom line, use at your peril and watch your bank statements.
Boarding Pass & Baggage Tracking
by VishPT on 2018/03/04 01:13
1. Digital Boarding Pass in the app/wallet is a great feature. Today was the first time I used it for my international trip and I loved it. However, I was surprised that it did not display the Gate information, neither at the originating airport nor in Dubai. Gate number is logical info on a boarding pass. 2. Baggage Tracking feature: Enhance this feature to track our bags not only when a PIR is logged but also on a as-and-when basis. I should just be able to scan my baggage tags given to me and it should tell me where my bags are.
Don’t use them rip off thief’s
by WOW REALLY?!?!?!?! on 2019/02/01 10:52
So I upgraded my seats on two flights my company booked, within a few days after I upgraded my seat, my company canceled the flights. Emirates would not refund or put toward new flights the upgrades I paid for already. This is the same as being a thief and you know there going to sell the same seats again to someone else and make double the money that is being a thief. So take your chances with them if you like to support that type of bad behavior and no help after the sale when they get your money that’s it they are done with you no service after the sale.....:(
Raving Fans
by Nostrappamus on 2018/03/02 04:03
My girlfriend is a raving fan of this airline. She will fly across the US from California to NY just to use Emirates to fly from NY to Dubai then to Australia, as opposed to flying directly to Australia from California due to no direct Emirates flights. Looking forward to getting the Emirates experience. Also, the app is the best app I have used for buying plane tickets, user friendly and clean design.
Terrible app
by BrickTamlandHere on 2018/06/02 13:52
What a terrible app. Slow And unresponsive at the best of times but the icing on the cake is the session handling. Quit completely and relaunch (more than once), try and search to book a flight... “session expired” error. No, I just quit and restarted the app, I have no session, I think to myself, but whatever I do I can’t even start the search for a flight. Seems like Emirates doesn’t want my business! Useless, terrible app with a lazy web frame in the app instead of doing it properly - whoever wrote this should be ashamed, and then fired. 1* only because zero stars isn’t an option.
It’s ok
by Myflightssuck on 2019/03/23 11:46
I am someone who travels alot due to work. I have a Known Traveler Number that I placed on my emirates account and every time I book a flight and get to the airport, I have to go through the long lines because emirates fails to put my KTN number on my reservation. There needs to be a spot on the mobile app during check in that people can put their KTN number in. The only spots right now is just a frequent flyer spot and to add an additional passport. So basically I have a KTN for no reason.
This app is deteriorating
by Qari saab on 2018/11/12 07:18
This app team needs some new developers, and a master plan. This is one of the few mainstream apps, where each subsequent version (I have used every single one since launch), shows a - lack of a master plan for app development - lack of user insight (speak to the users) - a deterioration in speed - step back in design and user friendliness - the absence of “benefits” associated with using the app The really surprising thing is how other airline apps are moving ahead faster, one would not expect this with Dubai, as a hot bed of innovation and growth. The other surprise is how disconnected the app delivery is from those monthly interviews with Sir Tim, (and senior management) it feels like his thoughts and insights about data and analytics, are not shared by the IT/app development team. I have more thoughts, if you would like to hear them, please contact me.
Flights cheaper on other sites
by DawnGottie on 2019/02/17 11:21
I really love the app and find it hugely convenient, my only issue is that I see the Emirates flights cheaper on other sites. The flight that I am flying on 18 Feb is cheaper on Travelstart than on your own app ( R400 ) I only allow my kids and family to fly Emirates and I only book via your website or app but why is this not the most cost effective option?
Many simple errors; changes your birthday
by W. in Orlando on 2018/09/14 23:40
When you create an Emirates membership through the app, it insists in changing your birthday, and then of course it doesn't match your passport - just try 'Join', and select any date - the little text shows the day before. I guess they convert it to UAE time zone. assigning a membership to an already booked flight seems to work, but next time you come back, it's gone. Saved passport is not applied to flights, you have to all type it in again. Does anyone *test* the app even for ten seconds?
great app!
by pupilpath_user on 2018/09/12 01:29
This is such a great app! It’s so easy to see your tier and manage your miles, book a trip, manage a booking and I love how there is an IPhone X update! If you fly Emirates, you need this app! It also gives real time notifications about what gate your flight is departing from, when you can check in, etc.
iPhone X support
by Samir Kilachand on 2018/06/11 18:17
Thank you for adding this, even if it comes long after most other apps have done so. I’ve been a customer for over 15 years and I am glad to see that your app is finally catching up to your otherwise stellar service.
Frequent Flier
by Moh 101 on 2018/08/28 22:35
Emirates Airlines has set the highest standard in the airlines industry, I am a loyal fan. However the APP is not up to such standard. The APP needs to be improved in so many ways. I have to renter my frequent flyer every time there is a booking. I have to renter the next-in-kin info and it fails to accept the info some times. The Check-In option does not work sometimes. For a frequent traveler, this APP should free of failures. In comparison with the other airline I use, this APP has many issues.
So so buggy!
by hithereimdan on 2017/11/20 20:39
Totally dysfunctional. No clue why the rating here is so high. Anytime I need to make a change, no matter what it is, I get an error. It's so buggy. Also the keyboard hides the field you're typing into. This is the worst airline app I've ever experienced. I really do not understand all the positive reviews. For example I get SIMPLE_E_LENGTH_TOO_SHORT when I try to save my passenger info. Is this because some of the info loads in the app as "on file" and so is shorter than expected? More importantly why would you expose internal error messages to the user without explaining what they mean. I also often get an error when loading trip info. It says can't load, try again in a few minutes. I've gotten this error maybe 10 times while using this app for one round-trip flight. I thought United's app was bad, but at least it works.
Can’t complete checkin in the App
by Abu Tawfik on 2019/05/10 21:47
Since the app was updated a month ago April 2019 and I’m not able to use it to check in as every time it will give me an error and that I have to check in at counter I called the Emirates call center and they send me the boarding pass by email Or I have to go to check in counter at airport to complete the transaction and print the boarding pass This is very annoying especially I’m a regular Traveller every week and this is very annoying Emirates please fix this issue
Easy simple process
by Haaleem on 2018/03/08 04:46
It was very easy to navigate and simple few steps and you are booking. I love it. I recommend it to everyone. You may save $3 or $4 to book on other sites. Use this app without the pressure of buying the additional things.
Very disappointed with the customer service
by Eptes on 2018/06/02 14:05
Very disappointed, I fill up all the info needed to purchase my ticket and somehow I had to confirm with my family for the trip that we are going, I don’t know somehow the purchase is completed and I called Emirate with less then a minute to cancel my flight and to purchase a new destination, but they didn’t even want to lesson my situation and charged me 700AED per person for 4 people...I ended up paying 2800 AED cancelation fee with less than 5 min wrong purchase.
Must have for emirates travelers
by Rashed Abdullah Anu on 2019/02/05 05:36
The app is the must have for all Emirates travelers. Interface is clean and useful which helps from book flights to check your skywards status. As a frequent flyer, it’s so useful to me. Need some flexibility. Looking forward for more options.
So far so good
by Honeybeeismeee on 2019/02/20 02:41
The UX of the app is smooth and intuitive. Just used for the first time to check-in and update my personal details. Will get mobile boarding pass tomorrow within the 24 hour window.
I would rate it 5 if it supports Arabic
by legend_f on 2018/06/14 15:14
I am confused how an Arabic Airline based in Dubai does not support Arabic language! Furthermore, when i save a trip and try to open it later on, it takes a long time loading it and sometimes i have to close and reopen the App several times to access it.
Lag
by بو سمحه on 2018/03/27 03:19
The app is very easy to use and straight forward, had no problem booking and choosing seats and there are many options to choose from. Although the app had a little bit of lag for instance i couldn't check in from the app because it was lagging and had to go to the website to enter my passport number and other information because the app was not saving my data. Other that that thank you for a great experience
Completely nonfunctional
by bz386 on 2019/06/13 07:34
This is one of the worst airline apps I have ever had the misfortune of trying to use. For the entirety of our trip from San Francisco via Dubai to Tehran the app was timing out on trying to retrieve the booking. Online checkin wasn’t working either. Deleted the app and used the mobile website, which coincidentally isn’t much better, but at least online checkin sometimes worked. This experience alone is turning me off from flying Emirates again.
Alwas problematic
by WDernayka on 2017/11/06 20:18
Keeps asking for an update and takes me to app store where there is no update to be found. One minute I have the boarding pass displayed, the second minute it disappears: made it through all check points without a problem until the pass stopped loading; the crew had to print a new “paper” pass for me to board the plane! Long story short: Always have a print out of your boarding pass in hand.
Best airline and online experience!!
by Fatema44 on 2018/07/13 05:12
I just love everything about Emirates and the whole experience from online booking to arriving at the airport and get into the plane. Best team on ground and on air and best call center service ever!!! We love you Emirates!
Stupid way to check options! You start all over😩
by Masrawy-khales on 2019/05/09 07:22
I find he app very rigid when booking or searching for best flights, if on were to check another day or another option, you have to start over. Also, you should be able to find out the cost of all options, such as class or mileage costs in one go. That’s what other airlines do.
Keeps nagging about updated version
by Abhijeet aps on 2017/11/06 16:33
App won't let me access my flight details saying there is an update available and I need to update to use it. Unfortunately the latest version isn't yet available for me. The currently installed version is the one I see on app store for my account. Your app developer should've been considerate of these nuances in rollout process before enforcing the stupid "be on latest version" crazyness
App Needs Major Overhaul
by ZahidHafeez on 2018/10/09 18:09
As the subject states this app needs to updated and overhauled. Skywards digital card I.e option of storing the membership card in the Apple Wallet doesn’t work. Despite no notifications, badge on the app states one notification. The badge doesn’t disappear even you delete and reinstall the app.
Best airlines with best mobile app
by FTS-64 on 2018/03/26 14:55
By far one of the best airlines applications at the amount of options you can with a touch of a button. Just hope we have an iPhone X update soon!
Where is the iPad version???
by Marwansf on 2018/08/22 09:30
I had the iPad version for years and it was perfect. Few months back it suddenly stopped working so I deleted and tried to reinstall it. I couldn’t find the app in apple store anymore. Even the iPhone version is not available in US store I had to switch to emarati store and found. Please bring back the iPad version.
Positive review
by BryceFury on 2018/02/26 18:53
Not first time user! Very responsive and easily went through the procedures. Only rate it 4 stars because too much negatives reviews and even when it upgrades doesn’t quite changes anything(just upgraded to OS compatibility i presume)
Makes my day very easy
by Travel maker on 2017/11/01 19:37
This application makes my day very easy, but there is an error always during upgrade, change date or flight the system not working smoothly
New iPhone screen optimization
by Eng_Bimmer on 2018/04/13 14:35
I can’t believe the App still needs interface optimization for iPhone X, 8, 7 and 6S plus. I don’t know if the developer is living under a rock or what. Besides the UI needs a lot of enhancements to make more user friendly especially with updating the personal profile. Wake up and start using Touch ID and Face ID for logging in to the App. And whatever reason the app crashes a lot.
Quick and Easy Check-In
by urrura on 2018/06/05 22:48
Everything about this app is great. Made my check-in a breeze. Loved how I could choose my in-flight menu.
Version not good
by Ayla11adam$$ on 2018/07/14 06:42
Current version seems much slower than previous. The back button when searching flights doesn’t work. You have to cancel search and start again. Very frustrating. The skywards graphical statement is gone. App takes long to open. Crashes when not on WiFi
Great and Convenient App!
by Alexi A. Gogo on 2018/05/23 10:19
This app is well built and perfect for what you need most. Definition recommend this app if you’re booking with Emirates👏 Just needs an update to support iPhone X screens
Fails to properly load some reservations
by DaStefano on 2019/06/22 18:50
Recently this app fails to load my (otherwise valid) reservations and when it does load them, it processes them inconsistently. Emirates offers very ltd support options for it - the chat function is poorly designed and not user friendly. Disappointing app...
One of the top 3 airline apps
by Grandmaster82 on 2017/12/31 08:09
According to me this is one of the top three airline apps in the world. It as very easy to use and extremely intuitive. More airline apps should follow the lead here.
Superb
by Lady JBK on 2018/09/12 11:06
It’s easy to use! I was able to check in and change seats with ease and can show my mobile boarding pass. Great!
Clean app, easy to use
by Pinoyterp on 2018/04/23 14:54
Very clean app, and check-in was very convenient. Much easier to navigate than the full website.
Easy to use but a little slow
by Dciphoner on 2017/11/27 20:38
Very easy to use, but it seems a little slow on its connection back to he server so it lags a little bit when using.
Best airline app ever
by Dj1Love on 2018/05/17 04:34
The best airline app I’ve ever used. From booking my flight to checking in for my flight, all made very easy and convenient with this app.
Useless application and very bad user experience
by AppleEnthu on 2018/03/20 01:31
Overall bad application. Some points I figured out : 1. Not fetching user data though he is a registered skyward member. 2. Asks to update user details but after filling all fields it shows “We are unable to update your details. Try after some time”. What will happen after some time? 3. Country of residence is asked twice and both fields are mandatory. 4. I cannot select United States as my country of residence as it is not shown in the list. 5. I am not able to enter full name of Kin as you have placed restriction on the number of characters. Totally i am very much disappointed about this app.
Not Efficient
by EGH1010 on 2019/03/09 09:57
Each time I have to re-enter all my data Denny name as it appears in my passport, my passport number and the date my passport expires. Why can’t that info be a permanent record in my Skywards account and when I sign into it have it copied automatically?
Best Airline
by Hussain AG on 2018/07/18 07:02
I quite happy to reach to my family in a quick time since they have opened flight to STN. Thank you Emirates Airlines for the best and brining me closer to my family. 😘🌹
Very Easy and User Friendly
by M.Sm18 on 2018/09/09 14:11
I just discovered using this app to help check faster and be be more up to date with my far. So far, it’s easy and user friendly🤗
Noor Haq
by Noor LA on 2018/06/19 06:33
Excellent experience. Easy to use and intuitive user interface. Completed the check in in less than 2 min. Loved it.
50/50
by TexasJaguar on 2017/11/18 11:31
One time it works the next it sends you to App Store for updates that are not available. The most irritating is when you are use the Emirates App and it asks if you want to load and use it. Always at the worse possible time. It works very well, when it works.
Good app, but needs gate info
by Sana086 on 2017/12/04 07:18
It's about time! I've been waiting for an emirates all for about 2 years. Overall, the app is good. However need easily accessible gate information for flights. My electronic boarding pass was updated 60 minutes for the flight, and still the gate information was blank. So many errors in the app. Needs updating!!!
Rating Trends
4,6,3,5,2,7,3,0,6,0,26,10,0,0,35,0,22,0,17,0,14,0,14,2,14,8,8,0,12,0,23,11,0,14,10,0,9,0,14,8,0,0,32,9,10,12,5,12,7,11,9,18,6,8,0,0,0,0,0,0,61,0,13,11,0,17,8,9,8,8,9,0,12,11,13,9,7,8,0,16,0,23,9,10,7,4,1,8,6,7
All Versions
4.0
4,228 total
 5
2,995
 4
643
 3
163
 2
106
 1
321
Current Version (8.1.2)
4.0
3,873 total
 5
2,835
 4
620
 3
142
 2
79
 1
197
Version History
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