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Play and discover tens of millions of songs and videos hand curated by music experts – totally ad-free. TIDAL is a global music and entertainment platform that brings artists and fans together through unique music and content experiences. • Listen to all of your favorite music Over 60 million tracks and over 225,000 videos at your fingertips. • The highest quality audio available No compromises. Just pure sound. With our lossless audio experience and high fidelity sound quality, you can enjoy your music the way the artists intended. • Anytime & Anywhere Enjoy TIDAL on any device, whenever and wherever you want, including offline. • Artists at work here Our content is hand-curated by music experts and the artists themselves. Original playlists, podcasts, video series & documentaries celebrate the creators and their craft. • Exclusive Content Be the first to experience music & videos you can’t get anywhere else. •Be Our Plus One with TIDAL X Whether we’re livestreaming a concert or hosting an exclusive event, TIDAL X makes sure our members get exclusive access to tickets, meet-and-greets and behind-the-scenes content. • Import Your Playlists Easily transfer your playlists to TIDAL from any streaming service and directly from your files. You can of course also create playlists, share with friends, listen to artist- or track-based radio, check out artist bios, find similar artists, edit your play queue and much more… Sign up for a TIDAL subscription in the app, where you can choose between Premium and HiFi. The price of the subscription in your country can be found in the overview below. You will also be informed of the price in the app before signing up. The subscription is automatically renewed and charged on a monthly (30 day) basis. You can cancel it at any time up until the day before renewal and you can at any time turn off the auto renewal from your iTunes account. By signing up, you agree to TIDAL’s Terms and Conditions of Use, Privacy Policy and Mobile Terms, see http://tidal.com/terms
Stop with the ads
by brayvee on 2019/10/20 01:44
If youre going to make an ad make it so you can close it. Its so annoying.
We almost there
by keals1995 on 2019/10/19 04:12
Ok it seem my last complaint was handled app works better only thing now is lyrics lol we need lyrics tidal pls!!! Thanks much
Can’t download over WiFi
by Suarale on 2019/10/19 02:30
App has been great but a few days ago I noticed that I can’t download songs while on WiFi. Only works over cellular.
Deserves -5 stars
by Zombie Rocker77 on 2019/10/19 01:21
I got the app hoping to have a free music app, but I can’t even play anything without paying. That’s absolute garbage. I understanding have to pay for some stuff. But these gold diggers make you pay for EVERYTHING. Out of all the apps I’ve ever got, this is the absolute WORST I’ve ever had. If you read this, save your time and don’t get the app
Crashing
by Es²Co on 2019/10/18 13:02
Since the latest update TIDAL keeps crashing every time I play a newly released song. Please fix.
Couple things needed
by Redzoe42 on 2019/10/18 12:33
The app is great but there is a couple features missing like shuffle for albums and apple/google assistant support like all the other streaming music apps. Then you’ll be perfect in my eyes
Crashes when connection is lost
by Wukilaflee on 2019/10/17 16:53
When my cellular cuts out and I’m in the middle of scrolling through a song list the app crashes. Doesn’t work once internet reconnects. Please fix. Also, adding songs to an album requires three clicks. Too many! It should be add to playlist, and choices should be in that menu as to which playlist to add to.
Amazing quality
by Zendalf on 2019/10/17 05:43
Amazing sound quality. You can hear the difference. I pay for hifi and master and it’s so worth it. The interface looks so smooth and it’s super simple. The only problem I had was Siri isn’t capable of playing songs from it yet. Idk if it’s Apple or tidal but they need to add support for Siri.
Great App, Needs Built In Equalizer
by JakeSlocum on 2019/10/17 01:04
This is an awesome app, the music quality is good. All it needs now is an equalizer built in to the app and I will rate 5 stars. Please do this!!! I’m sure everybody else will appreciate it too ;)
Very good
by Jenrry19 on 2019/10/16 22:39
I have had tidal for a year with the premium and it is very good but I believe they should add an equalizer in the app
Improving with Masters Collections
by markbyrn on 2019/10/16 22:23
Having used Tidal off and on over the years, I found it to be to one of the poorest home explore pages going but they have made minor improvements to reflect the user's individual musical tastes. For example, "Mixes for You" on the home page but other than that, it's pretty much a splash screen of whatever Tidal editors want to push. On the more positive side, Tidal has a small but growing collection of hi-res catalog which Tidal calls Masters. They are easy to find with decent genre variety, and they don't charge extra like Qobuz does. Overall, I'd rank Tidal in the middle of the music service pack but if you're a connoisseur of hi-res music, it's worth a month subscription to check it out.
App is garbage
by twocoloreyes on 2019/10/16 19:35
Tidal, your app is garbage, every time you fix a bug another presents itself.
Cool
by DewSomthing on 2019/10/16 03:56
Tidal nice. Coming from Apple Music, I like the exclusive content that’s offered. I just don’t like the fact Tidal doesn’t work as well with Siri as Apple Music
Prices to steep for plans
by coltenderek on 2019/10/15 18:20
Their prices are ridiculous lol not even worth it
RIp off
by hatting9 on 2019/10/15 15:46
They offered a trial and then charged me and their music library is not 60 million In fact it’s smaller than most music services
I adore this app but....
by LittleTek on 2019/10/15 13:00
I cannot seem to create a username , everytime I’ve attempted to enter the email address , then confirm the email again, and then create a password i get hit with an error message. I’ve tried on the app and the web browser and still cannot make a username, which means I’m not able to play my music or playlists from other devices like I’m supposed to be able to. Would love a solution to this problem !! Other than that the app is great, the content is amazing (including the suggested playlists), over all, I love the quality of the music and being able to make, create, and download my music for offline listening as well. Would love a solution to making my username other than that 5 stars from me!! Oh and did i mention i love how the playlists auto update? Cause i dooo❣️
App continues to crash
by MannyFreshTX on 2019/10/14 21:12
App has crashed 65% of the time sine the new iPhone came out. For the cost of subscription, this is disappointing. Airplay cuts out from time to time as well. If not fixed soon, I’ll be subscribing elsewhere.
STEALING MONEY
by Kerria L on 2019/10/14 20:48
I emailed someone with Tidal customer care about them canceling my account. The next month came and they took more money from my account. I’ll have to cancel my card now.
Why I don’t like this app
by qari123 on 2019/10/14 19:57
I don’t want to do a subscription. I just want to listen to music. But I can’t because of the subscription thing
Search Bar & Editing
by Cunstructive Critik on 2019/10/14 18:11
Can you put a search bar for album downloads? And a search bar on playlists? Would be very helpful I should be able to rearrange songs on a playlist or atleast search it up. Right On.
Tidal is actually REALLY GOOD
by Push Bricks on 2019/10/14 12:21
I used Apple Music and Tidal side by side and have to admit...Tidal is better. For instance, start a clean rap record on Tidal and hit create station..not only do you get similar styles but also all clean. Apple’s create a station just leaves you scratching your head many times. The one major advantage that Apple has is their Apple Watch integration. This comes in handy for those like me that exercise or like to go on walks. With the watch being able to accept calls/text etc it’s great to leave the phone at home and enjoy your day. Unfortunately Tidal doesn’t have Apple Watch support but I do hope that this changes soon! Over all Tidal is easy to use and navigate and just seems to respond “smarter” overall. Oh and they gave us Dark Mode first 😉
It’s serious bug!!
by whiskynjazz on 2019/10/14 04:29
I can't download music this version. My models is just 6. I hope fix quickly.
Frustrated
by island girl in kona on 2019/10/14 04:11
I used to love this app until I switched phones. Everything worked fine on my android phone and I was able to download content including playlists with no problem. I recently switched to iPhone and tried to transfer my downloaded content to new phone and kept having problems. What’s weird is that it will download partial contents of an album then will have problems with one song and then the download queue is stuck. Even when I “removed from download” , it was still in the download queue. I finally had to reinstall the app and start all over but still having problems downloading the same contents that I was able to download on my android phone: contacted support and the tip they gave me did not work. If i am unable to download the contents that I want, I may abandon this app and use another music service.
Music error
by Adameazy on 2019/10/14 00:40
Hi guys, my music continues to fail to download.. is there a bug or something?
Was great!
by Ted E Bear In October outside on 2019/10/13 21:21
Hi. Your app needs a new update. Your app has been deemed defective without a Tidal Music Subscription and a library of purchased Tidal HiFi songs that I purchased outside of the streaming service from your website. Now I go try to listen to the music in your app under Purchased section of your app and it’s no good. Hope a fix will come where I can listen to the FLAC/ALAC music I purchased from the Tidal store without an error code saying No Longer Available.
Unable to download songs
by Scorpio69er on 2019/10/13 21:11
It is impossible to download songs using wi-fi. Message keeps popping up to try again later. Sent troubleshooting email to support. My phone is updated so no issues on my side. Used to work fine before latest ios update. Canceled subscription.
Crashed. All music disappeared
by Kolsky on 2019/10/12 20:54
Last IOS update logged me out and all of my music disappeared. I have a HIFi subscription. Thousands of songs lost. Fail. Massive fail.
Please add proper support for CarPlay
by Ravi Sanagapalli on 2019/10/12 20:37
High quality music , Still need to add more collection from India , Bollywood , Telugu songs Need to improve CarPlay support , watch app support ,
I hate this app
by cordovaMe on 2019/10/12 17:54
It cost money to play one song I hate this app seriously
Some problems but once there fixed I’d love to come back
by Hello people of planet earth on 2019/10/12 10:10
The quality of Audio is incredible and the interface is very simple to use but there are some things that make it more difficult to use compared to other streaming apps 1) the search feature is not up to par with competition for example if you search a song it is very bad at finding the song unless u give the search a lot of details unlike Apple Music or Spotify where it is ranked by the most popular as you type 2.) a better way to que songs/ make playlist would be helpful like the swipe left to que on Spotify feature 3.) when using tidal it doesn’t work well with apple to give you the music when u want it For example when your phone is connected to Bluetooth and someone calls you it stops the music after the phone call which can sound dumb but be very annoying if u listen to music in the car often If those things were to be fixed I would totally love to use this app kinda sad it wasn’t what I expected but I’m looking forward to seeing what they do with it
App is getting on my nerves!!
by Tip706 on 2019/10/12 03:58
I love Tidal, I’ve had it for years. However, the updates make the app worse. I HATE that if I receive a phone call while playing music, or even pause the music, when I go back to the app, it doesn’t pick up where I left off. I have to go back to my playlist and scroll down to where I was last and start the song over again. This is a headache, ESPECIALLY when I’m just trying to press play and continue with my work. PLEASE fix this issue.
Boo!!!!!!!!!
by imagodat_thisgame on 2019/10/12 02:34
You have to do a subscription! That’s lame I thought it was an offline music app
Um?
by Mommyishome on 2019/10/12 01:43
I’ve made an email already, but I might as well add this here. Ever since the update, either IOS or App, cause I haven’t used it since then, I’ve lost all of my playlists and my Sprint subscription doesn’t work anymore. It won’t let me play any music and keeps saying error code 999. If you could fix this and reply, that’d be really helpful. Otherwise, this app is great! I’ll leave 2 stars for now, but if it’s fixed, I’ll change it to 5 because the only thing wrong with it is I can’t play any music or do anything at the moment.
Finally!!!
by bump that ish on 2019/10/11 19:33
Finally they’ve updated compatibility with IOS 13.. and what only 22 days later but who’s counting. Based on the recents reviews ALL OF US!!
Latest update force closes when I try to play a song.
by Munith on 2019/10/11 09:17
Hope this gets fixed ASAP.
Cannot download over WiFi
by jtuck87 on 2019/10/11 05:17
Ever since iOS 13 and the last two tidal updates, you can no longer download over WiFi. It constantly disconnects and tells me to try again later. I have reset the network settings on my phone and have tried multiple WiFi networks. Nothing works. For some reason songs download over cellular fine but when you’re downloading over 6000 songs, it’ll kill your data plan. Please fix this issue!!!!!!
Upset
by jumpy23 on 2019/10/11 03:17
Since the app update and the iOS update I’ve lost all my music
Does not download
by Nitalgt86 on 2019/10/10 23:49
Please fix downloading issue as it is not able to download any songs at all and gives me an error.
UI and bugs that need to be fixed!
by hzueiendhfijr on 2019/10/10 03:27
I really enjoy the selection of music that this app brings and the quality of music presented, but it’s so hard to put a bunch of songs all at once into a playlist( it’s a slow time consuming process) and constant buffering while music loads is pretty frustrating ( even with LTE and on WiFi). Although there are these problems, the main thing that is keeping me from leaving is the selection of music.
Fraud
by vada <3 swiffy on 2019/10/10 01:57
They added themselves as part of PocketFlip of apps to try but don’t pay points when you download the app. I have no respect for fraudulent companies.
Meh
by Hipsterchipster on 2019/10/09 23:52
I switched from Spotify to this, which saved me money, since I get this free for being with Sprint. I HATE that if you pause the music for a little while, the app dies and you have to go back into it and play the beginning of your cue. It’s pretty frustrating, especially if you’re really enjoying that song/playlist.
Buggy
by Zalew Zalew on 2019/10/09 22:22
Please update the bug that causes songs or entire playlist to start over if you exit. It is super annoying to hear the same song over and over or find the song you were listening to.
Where’d All My Likes Go?
by Milly_millz on 2019/10/09 18:18
I don’t know if it’s because I got a new phone or what. Tidal was working just fine but now all of my tracks, albums, and artists likes are completely gone! I’ve been having Tidal for about 4-5 years now so I don’t want all those albums and tracks just gone. Thankfully my playlists are still there and overall I still love the app, just seems like some sort of bug since all of my recent activity shows all the recent tracks and albums I liked..
Amazing and Impressd
by JuanP07 on 2019/10/09 08:21
I usually don’t write reviews for apps, but for tidal I had to. I’m impressed with hi-fi and i could tell the difference in the music. One thing that would be great is sorting the songs in a playlist alphabetically, but other than that a great app.
Crashing a lot
by mrjedi on 2019/10/09 04:47
It’s been crashing a lot and disconnects my Bluetooth head phones all the time.. please fix this ASAP
Thanks for the 10-8 Update
by NightFoxx1 on 2019/10/09 01:55
Appears to be back to normal after updating today...thank you
Good music, strange app
by Rat1942 on 2019/10/08 21:05
I’ve love the music and the quality, the only thing that’s lacking is the quality of the app itself. When it comes to me pausing my music and switching apps, suddenly the app is shut down, then I have to open the app again, and restart the song. It has bugged me to the point of screaming at my Tidal. There could also be a better flow to the app, swiping, queuing, so forth, instead of navigating endless submenus. Love ya tidal
Does Not Work Well With CarPlay
by Frustration 101 on 2019/10/08 14:41
Love the quality of the music- much better than Spotify. But... does not play well with Apple CarPlay. Contemplating whether I want to keep Tidal.
Crash Report
by GSA/Genius on 2019/10/08 13:45
Since iOS 13 Tidal has been crashing when connecting to Bluetooth devices. Please fix. It crashes everytime music stops or is stopped. I thought it was my phone but it’s the app. Tidal is the only one that does it.
The new update is trash
by iAmReneeWatkins on 2019/10/08 13:26
I used to be so in love with this app and even cancelled all of my other subscriptions for it. Since this last update if I pause the app for a minute I have to restart the entire app. What’s worse is that I came here to see if I was the only one and I’m not yet you guys don’t care. Do better!
Great but needs Watch support???
by Liam Wrenn on 2019/10/07 22:53
Always loses track of playback when controlling from Watch. Songs will either start at the beginning or I’m forced to pick up my phone and go back to the app to start music again or it will just start from the beginning. Music selection is decent. Came here for the promise of lots of underground/backpack rap and Jay-Z’ catalog... found more variety on Apple Music and Spotify. Biggest surprise was only TWO albums from Greydon Square here, while his entire catalog is Apple Music and Spotify. This is great if you don’t listen to a lot of up-and-comers.
Annoyed
by B.kyno5 on 2019/10/07 20:16
Annoyed with the chasing. Imma can my subscription until it’s fixed.
Plz fix pause bug
by ledaisha on 2019/10/07 05:10
It’s really frustrating when the app restarts every time I pause a song and leave the app for merely seconds. This only started happening after I updated to iOS 13. And for the LOVE OF GOD, please give us a faster scrolling option!
terrible app and customer service is awful
by lance-drake-mandrell on 2019/10/07 01:07
it is actually incredible how tidal has shown no concern or care for all the complaints about how the app crashes in the background when the music is paused for a brief moment, for example, to watch a video or answer a phone call. i thought this would get fixed, but it has been more than 2 months and the issue persists. this is really bad customer service and i am sure the tidal team is aware of the issue and yet, nothing has been done to fix it and there has been no word from the support team. this is actually unacceptable for a service that i am paying for. i will cancel my subscription, as competing streaming services are getting better in sound quality and have superior customer service, anyway.
Great
by @Sigil on 2019/10/07 00:23
The app needs the ability to filter between User (Me) and Tidal created playlists.
Awesome!
by Dylan James Jackson on 2019/10/06 22:19
I like everything about the app except for deleting songs and adding song to a playlist. I’d prefer to select multiple songs to either add to a playlist or delete them. I go through hundreds of songs and sometimes I want to clear out some old music to make way for what I’m listening to now, but doing so is quite a chore since I have to do it individually for each song. The same thing goes with making playlists, I have to add each song individually and if I have to add them one at a time I have to remove them one at a time. Streamlining both processes would be terrific!
Apple Watch App
by InternationalJayR on 2019/10/06 21:19
There needs to be an app for the Apple Watch
App keeps crashing
by kiihhhh on 2019/10/06 20:10
While i’m listening to music, whenever I pause the song, the app will just close out of nowhere causing my song to start over or causing my shuffle to start from the very beginning. It wasn’t a big deal at first but now it’s starting to become annoying. I still love this app and I use it everyday. I just think I should point that out. I’m not sure if anyone else is having issues but my sister and I are both experiencing this.
The app has a bug
by Aniwsd on 2019/10/06 16:54
One minute after I pause a song I have to go back to the app because the app has a glitch. The box with the song name says music and the app restarts.
Saved Tracks
by Ereese08 on 2019/10/05 14:46
So upset that my saved tracks disappeared when I upgraded from the 7 plus to the 11. Even when I save new tracks they aren’t there when I open the folder.
Broken in iOS 13.x.x
by Garbonsai on 2019/10/04 23:47
I’ll update this review once Tidal works in iOS 13 again. App either crashes or gets forced into a dormant state if you pause for more than a few minutes on an iPhone 7+. Also, please add a scrobbler on the right side for quickly moving through lists of artists and albums. Also, also, still no Siri support?! I’m genuinely starting to question why I didn’t just go with Apple Music.
Updates
by Caslay78 on 2019/10/04 18:49
With the latest updates every time I pause music or answer a phone call it goes back to the beginning of the playlist. This needs to be fixed.
Love it
by King El X. on 2019/10/04 15:49
I love tidal, I just wish wish they had an option to read lyrics. Also I wish that once we pause a song and go off of the app it doesn’t like close out.
SIGNAL & BUFFERING
by JaeUltra on 2019/10/04 12:06
Worst streaming service I’ve ever used . Downloads don’t play , hard to find music I add to collections && the music buffers like crazy . Not worth the $20 I’ve ever spent . I’ve NEVER had this problem with Apple Music
This update has major issues
by JayyCarr15 on 2019/10/04 04:29
I’m a loyal tidal user; I don’t think I’ve ever used any other streaming service in my life. This most recent update has major issues that causes the app to restart every time you pause a song. I can never pause a song and come back to the app later, it will restart the song in its entirety. Even if I’m driving and pause the song for a quick minute, if I leave that screen on my phone, there’s no way of pressing play from the position I paused. Just very very annoying
Good but needs some adjustments
by bxtmwn on 2019/10/04 01:58
Overall the app is really good, the song range is great, but every time I pause the song for a minute the app closes and I have to restart the whole song. I would LOVE this app a lot more but I just don’t like that it closes just after a minute of being paused, please fix this. Other than that I like the app.
Playlist reset and crashing
by Nev1200 on 2019/10/04 00:41
When I pause my music the whole playlist resets to the first song. I could be 50 songs in and it will reset to the beginning. Can you please resolve this problem I have Been using tidal for over a year now and this problem is annoying.
Great app
by TheRed-pepper on 2019/10/03 22:45
Hey tidal love your app, but can you fix this issue I’m having that whenever I exit out of tidal it restarts the app and the music doesn’t leave off where it started. I don’t know why but it keeps happening on iOS and macOS. Otherwise great app.
Problemas de reprodução e downloads
by Matheus Caldas 85 on 2019/10/03 22:37
Ok, é um ótimo aplicativo em muitos sentidos e a qualidade da música realmente é diferenciada, mas... De algumas versões pra cá tenho percebido que, depois de um tempo fazendo downloads de música, se o aplicativo não está tocando nenhuma e está em segundo plano, o download pausa. Ou seja, você tem que estar com a tela do app aberta a todo momento e o celular não pode estar bloqueado, senão o download é pausado. Além disso, desde a atualização do iOs para a versão 13, quando recebo uma ligação ou ouço um áudio mais longo em outro aplicativo, o Tidal simplesmente PARA. Aí fica sem condição. Atualizações de bugs também demoram a ser lançadas. Desapontado.
Abbey Road
by ChuckNBlack on 2019/10/03 17:58
How can I get gapless audio on the second side of Abbey Road? This is a pretty big deal, and I’ll cancel the service if this isn’t addressed. With a fix I’d give this 5 stars. Running ios13 with iphone x, with airpods.
App crashes
by Gregory Jackson ll on 2019/10/03 15:05
Y’all need to fix this.
App crashes
by Enjoyment app on 2019/10/03 02:26
Since the update of the new iPhone iOS system every time I’m in a different app (not tidal, but listening to tidal) if I pause the track I’m listening to and try to go back to it the track won’t play. In fact the app crashes. If I’m lucky the track starts from the beginning. But more likely then not once the app opens it tries to play a random song I wasn’t even listing to.
Lacking features.
by MTQL23 on 2019/10/03 00:36
I’ve had tidal since it launched but it’s lacking a lot of features that it should have in 2019. For instance social features. On Spotify you can follow friends and people you don’t know and see what they are listening too in real time. You can also download playlists that people make. Tidal does not do any of this. The recommendation system needs work as well. Again look at Spotify. They have an entire page dedicated to what each specific user likes. They recommend multiple albums , playlists, artists , podcasts and tracks. Tidal only recommends albums and artists. Tidals homepage should be dedicated to each specific user and recommend playlists, albums , artists and tracks based on what he/she likes .
Love this app
by Ojanae on 2019/10/02 03:11
I am a fan of Tidal, I love the exclusive and the love concert and music festival feeds! The one draw back is the lack of a sleep timer! It would be really helpful to have
Block/mute artist feature isn’t working
by arnez5 on 2019/10/02 02:34
The most recent update says that we now have the option of blocking artists and songs. After updating, I still don’t see a way to do that.
App Crashes
by pebbles1234 on 2019/10/02 02:20
The last update broke tidal. The app crashes every time I receive a phone call and the music pauses. Very frustrating while driving and I can’t relaunch the app while driving safely. Tidal please fix this issue ASAP.
Trash
by FaZe Pewdi3p1e on 2019/10/02 01:11
Why can’t I change my service from the app? What a complete joke, reminds me of the first apps from 2007. Pathetic
Streaming
by MechiiaB on 2019/10/01 20:09
I love the app & all the music it offers! My only issue right now is I can’t stream music while on WiFi. I used to be able to 😔. Please fix!!
Doesn’t work after 13.1 update
by chris280101 on 2019/10/01 18:09
The app no longer works after the iOS 13 update. It has reverted back to crashing and having to reload the app every time you push pause. I’m a long time subscriber to Tidal and they fixed this in an earlier update but now it’s unusable again.
Update please; iOS 13 causing issues
by thephantomecho on 2019/10/01 13:01
I love this app, and use it constantly. However, since upgrading to iOS 13 Tidal has been acting weird. It no longer keeps my place when I stop the music and go from my car (Bluetooth) to somewhere else. The app reloads completely when I go back to it, and it starts the song (or sometimes the whole playlist) from the beginning. I use to be able to shift the songs around in the queue while something is playing, and now it just freezes the selected track in place and eventually puts everything back where it was originally. I would really like for these things to function normally again, so I hope a patch is forthcoming.
Trouble streaming
by MACKaroniShelz on 2019/10/01 03:25
Past couple weeks tidal has been shutting down after playing about 30 seconds of a song..even after I updated it it has still been messing up
13.1 IOS update
by Braydel0107 on 2019/10/01 02:42
I’ve had this app for about 3 months and have choose it over Apple Music and other music streams it has worked perfectly up until now. When I pause and go back to the music the app refreshes and goes back to the first song I listened to. Not sure if it’s my phone or the update but it has started to irritate me and almost ready to switch back.
Needs fix
by xXKingPeteXx on 2019/10/01 00:43
iOS 13: music closes in the background when listening to non tidal audio
Won’t cancel my service
by Brimon on 2019/10/01 00:38
I’ve emailed multiple times and they even “confirmed” my subscriptions canceled yet I’ve been charged 30 bucks the past two months. They went as far as to tell me this week that because I live in the United States and not European Union that they don’t owe me a refund. I have these emails saved as well as I’m pretty sure that criminal in this country.
Pause Bug
by Gocrazyke on 2019/09/30 15:57
There is an bug in the app, whenever I pause a song it closes the app fully. It’s really frustrating to deal with
My favorite music streaming app
by IndigoLino on 2019/09/30 15:40
The best music streaming app that i have have come across of, only one issue as of recently ever since the ios 13 update. Tidal has been a little buggy, like closing out after a minute or 2 and constant refreshing. Also, tidal is long overdue for an apple watch app. Personally i think it would make it a lot more convenient for people use an apple watch maybe while they are at the gym and can’t access there phone in the middle of a run. But with that being said Tidal is my go too for music.
Pause crashing
by ovojuan7 on 2019/09/30 10:11
Please fix this issue. This is unacceptable.
Only one point of contention work this service.
by Gevon_Taylor on 2019/09/30 06:52
This is bar-none my favorite streaming platform. The interface, the playlists, and the streaming quality are unreal. The only thing I wish the app would offer is a search bar in your playlists. Other than that, I would give them a 5/5.
App crashes a lot now
by bobby876$ on 2019/09/29 23:23
I love tidal but lately the app has been crashing after I pause the music and open another app. This causes it to restart the music lost I have and messes up the process. I hope to see this fixed soon or I will have to switch music providers. I am sure it is not just me as some of my friends and brother are experiencing the same thing.
Told me they cancelled my service.... they didn’t
by katmwillz2014 on 2019/09/29 14:42
UPDATE (reply to developer response): I did contact your team to ensure my service was cancelled, however when I contacted PayPal they informed me that my service had not been cancelled after all. Honestly, I’m not sure that anyone at Tidal can help. Once again, will continue to let others know of poor service. I reviewed earlier, but cannot continue to add onto the review at this point. I went through THEIR website to make sure that my free trial was canceled an entire week before my subscription was going to renew. The DAY that I received an email stating that I was being charged for another month of the service I immediately contacted them. I explained that this was not an issue of me just forgetting to renew, but me using the instructions on their website to cancel and still be in charged. The representative continued to state that they have a strict no refund policy regardless of the situation. Again, if I had just forgotten and was negligent I would just have to deal with the charge. This, however, was a situation in which I followed their directions and was still charged. The developer response to my previous review on here was that I wish they could have done something. They could have… They could have given me a refund. I was told by the Tidal representative that they had canceled the renewal and that I would not be charged again. I decided to email PayPal and explain the situation yet again. They asked me if my subscription had been canceled. I told him that the Tidal rep stated that he canceled it so to my knowledge it should be. The PayPal representative looked and told me that it was still active. So I’m sure next month I would have been charged and told again that I had lost my money for a service that I truly did not use. Thankfully, PayPal allowed me to get a one time refund credited to my account. At least somebody knows how to deliver good customer service. I will never use Tidal ever again. Sad excuse for customer service.
Allmost perfect but....
by Garry Stuo on 2019/09/29 04:04
First off I love the app expect for two things that really get on my nerves. One of which is when I’m playing music and I pause it and lock my phone for a couple of minutes, when I come back to it the music player on the lock screen is no longer there and the app restarts and the position of the song resets. All other music apps do not have this problem the player remains paused on the lock screen for as long as you leave it. If I’m paying $20 for a music streaming service I expect the mobile app to be up to par with the competitors. Lastly when I add a track to my list and I have “auto download list” on, I expect the track to begin downloading immediately, I do not like having to go to the download section to start the download. This problem has been the cause of thinking I downloaded a track but then finding out later I did not have the track. Aside from these issues the app is okay, but please fix these things, Apple Music does them and so does Spotify, please fix. Then I rate 5 stars.
Non-Playable Songs <\3
by Basham84 on 2019/09/28 22:34
Everyone downloads this app for music right? What if you can’t listen to certain songs? Would people still listen to music on your app? There are a few songs i know of that when you click on it won’t play it pauses it’s self. Like for instance Bad Guy by Billie eilish (I don’t know how to spell it) I tap on it to play it and it says “The download track has been damaged, please re-download or playlist with the track.” I have the playlist downloaded WHEN WE ALL FALL ASLEEP is the album I’m listening to it from. Please the creator/creators please fix this problem Ps. I have premium and I’ve been on this app for at least two years now and I’ve loved it till this
I love Tidal but...
by 💯😂😍🙌☀️☀️ on 2019/09/28 14:08
I switched from Apple Music to Tidal because they have a lot more music that I listen to on top of the outstanding audio quality. My only issue is how much storage it takes up. There should be no way that the music I have should take up 100+ GB of storage.
Unstable
by BennionShep on 2019/09/28 00:27
iPhone 11 pro iOS 13.1 newest version of app. Unstable. If you pause it with phone the app crashes.
Charged earlier
by HelenW15 on 2019/09/27 21:35
I started my three month trial on June 29 and I was charged for a renewal on Sept. 27. Two days earlier and without any warning whatsoever. I requested a refund however they refuse to comply. I like Tidal but this is unacceptable. Any other company that I’ve ever been subscribed to always lets me know when I’m about to be charged again and as a student on a budget, this is very much needed, specially on an app like Tidal, which charges a lot more than the average music app ($10 vs $6).
Fix!
by tayhulk91 on 2019/09/27 16:06
Fix the app tired of it resetting and closing out all the time. Will update to 5 stars when fixed.
Sound quality is good but app needs work
by Ctoretto93 on 2019/09/26 22:12
I’ve been trying to switch over from google play music because of the sound quality. Don’t get me wrong the quality doesn’t disappoint but my issue is with the app itself. Anytime I pause and exit the app to check for example a message the whole playlist resets so I have to start listening back from the beginning. When I pause from my Bluetooth headphones I also can’t resume playing and have to manually go back into the app and start playing from the beginning. I can’t even use the iPhone control center to resume playing. Unless this is fixed I’m going back to google play music which doesn’t have these issues.
App constant restarts
by Only1Marco on 2019/09/26 18:47
I do like the playlists and the variety of music but this app makes it difficult to listen to anything consistently. Every time I begin a playlist, if I remove my headphones for a few minutes or switch to another app, the app restarts and so does my playlist. It returns to the first song and never picks up where I left off. This is very frustrating and we may end up cancelling because this is deal breaker for me and my family.
Fix Bug
by kurt5000000 on 2019/09/26 12:36
Playing app in background, everything fine. Browse on phone, everything fine. Pause music, everything fine (you think). Unpause and play music, app closes and goes offline, everything not fine.
MQA content now available(with 1 issue). Tidal is a must have!
by Pmdagg on 2019/04/02 02:04
I have had tidal for about 10 months now and I’ve gotten the most out of what apple offered when it comes to streaming HiFi music. One thing that was a small disappointment with the iOS app before was the inability to play MQA (Masters) content. The only way to utilize MQA content was via my MacBook Air desktop app. Today I was fooling around with the app settings and noticed that Tidal updated the app in version 2.7 to allow iPhone users the ability to listen to MQA content. I assumed this wasn’t ever going to happen due to apple’s hardware. Well now this app, which already deserves 5 stars(apples problem not tidal) has made it a must have service for Audiofile music lovers like myself. Listening to Tidal MQA music on the iPhone X with my sennheiser HD600’s through apples USB camera adapter connecting with my audio quest dragonfly red finally gives iPhone users the desired music quality they deserve. There’s not an IOS app that I’m aware of that allows better than CD quality streaming than Tidal. It’s now worth every penny spent! The only problem is that not all MQA content downloads as MQA. Some so, some don’t Oh yea, if your a military veteran you can sign up for a discounted monthly offer for the top notch account that saves you $4 a month. Thanks Tidal!
Pleasantly surprised
by Iphone 007 on 2019/03/14 11:47
I’m a mastering engineer so as you can my expectations were high for sound quality. I knew the HiFi $20/month would sound better than any other streaming service but I didn’t want to pay that much right now. So I decided to test the premium version (320kbps) against Spotify’s Extreme version (320kbps) and to my surprise Tidal was cleaner, more depth, and overall changed my experience. I am now sold to Tidal until the competition decides to raise their music quality to at least match Tidal’s premium. Tidal still has some work to do to match Spotify’s features like blocking explicit tracks and better integration with other systems like Alexa. And one of the most annoying things about Tidal for me was the constant push of hip hop in your face. I got over it once I started to play more what I liked. The home screen improved a lot after that. But if you’re serious about sound quality and still hesitating spending $20 a month don’t because their $10 version beats any other $10 service.
Read the Zappos book on customers
by jmarcus on 2018/11/23 18:21
I started selling high end audio equipment back in the 90s, to me the popularity signaled the end of the high end audio Industry and the backlash of consumers against record companies for producing and supporting music distribution mediums that wore out, or scratched easily. I should have known better that people would help move file based music into the hi-fi so many of us cling too. Supported by this trend, I signed up for Tidal with a hi-fi account. The sound quality does come through, and my Oppo application usually works with Tidal, that about where my satisfaction with Tidal ends. First UX, what year is it? Offline sorting, display of albums, vs artist and general navigation smack of early 2000s expect the availability of modern program languages reveal either the incompetence of Tidal’s product team or they have outsourced their UX to a bank. Customer support is impossible to contact. The last time I tried, their wasn’t any authentication between the app my account and their ticketing system, so each time I wrote a ticket and submitted it, I got a message saying I wasn’t authorized. I unsuccessfully emailed and took to Twitter, none of the channels replied. What a dismal and useless waste of money. I consider this a major management failure. Good luck, when you are selling for pennies on the dollar refer to this review. Make your customers happy and they won’t have to lower their gaze when people ask why they are using Tidal in public.
App review: Great but needs essential updates!
by Ing on 2019/06/15 03:33
Ok, Tidal gets a lot right... sounds great, especially the MQA stuff ... closest to analog I’ve heard thus far (HiFi tier only)... I’d give their service 4 stars, it’s the app I give 3...the app misses because there’s no easy way to search when you are in offline mode, which is a must do when trying to make sure you don’t waste data downloading hi-res files! Need shuffle within artist, better playlist controls... maybe even a toggle for making sure it only downloads over WiFi? I don’t know, I like Tidal a lot, especially after my iTunes library was messed up due to its inherently flawed “matching” system... obviously there is no matching abilities with Tidal at all, the draw for me is having a separate rental app and having my iTunes library synced from my Mac Pro without “matching” deciding to match random tracks with different masters from the album a track is originally from or screwing up my cover art... anyway, the MQA and full resolution downloads make Tidal is very very realistic and tempting alternative for the long haul for music rental. Wish the desktop version allowed downloads for offline listening too... Random missing albums are an issue too... why certain albums aren’t available is odd especially if an artist is on Tidal and the album isn’t that old...
My Only Problems
by rocavija on 2018/03/22 01:08
I've been a dedicated Apple Music user for years but I'm looking for a change so I created a trial account and so far I've been loving it! Most music streaming services are similar so there really isn't anything revolutionary about another streaming service, it's all about preference. Tidal is a great service that provides a great app, but I have three problems with the app and web browser that are making the service difficult to fully enjoy. I don't like that it's not possible to save specific tracks of an album as ONE album, instead they save as "tracks" as a seperate category. I'm a neat freak so I like oragnization and that method of seperateing between tracks and albums is inconvenient. There should be a page for albums (you can save any tracks you want from the album) and there should be a tracks page where ALL the songs in your library are shown and there should be the option to play ALL the tracks on shuffle, or in order, etc. I also don't like that there isn't an option to organize albums by artist AND release date. The first and problem is far more important to me than the second one. I hope Tidal would make this change, if they do, they'll have a subscriber for life.
Best source for high end sound!
by Scudman on 2019/09/17 18:23
I just purchased a new stereo system and the first thing I wanted to do was upgrade the music sources since MP3 was not cutting it for me anymore. With a pair of B&W 702s and a new Denon AVR-4500H, is wasn’t scrimping on the equipment and I certainly wasn’t going to scrimp on the sound sources anymore so when I found Tidal, I jumped headfirst and amped up to be able to get MQA files, both streaming and downloading. Ran into a little snag though and that was the iPhone wouldn’t send MQA files wirelessly so kept digging and ended up purchasing a Cobalt Dragonfly DAC and connected it to the iPhone via their lightning camera kit to allow the Dragonfly to connect via USB. I then connected it to my amp with a mini jack coming out of the Dragonfly and split to a pair of RCA outlets into an analog connection. Cooking now! Fantastic sound!! My only complaint is that a friend sent me a playlist with about 2000 songs on it and it’s too unwieldy to scroll through. I’ve downloaded all the songs via the playlist but can’t find them outside of the playlist. No new Albums or Artists show up, just the one playlist. Tidal, please fix this!
Music Lova
by SASSLSWBS on 2019/01/09 16:48
I absolutely love this streaming service! I have a very eclectic mind and listen to everything from Disney to Country to Pop to Rap, and most genres in between. One thing that I would love to see on here though is the option to search in your own playlist. I have almost 2,000 songs on my “Everyday” playlist, and it can be daunting to scroll and try to remember what number the song was. To make this easier as well, if there was a way to put artists/songs in alphabetical order from a cell phone on your individual playlist, that would be helpful. Even if a search option isn’t in the near future. I know that it is possible from a PC but I haven’t been able to on my phone. One feature that was added that I am extremely grateful for, was the “duplicate” feature. Some songs I hear on the radio, think to add them on my playlist, and before I wouldn’t know that it was already on there, but now I do! It was just in the mix of the 2,000 that I already have. All in all, I love the service/app and will (and do) recommend it to anyone that asks what I use.
5 stars is not enough!!!!!!!&
by moorejason1981 on 2019/05/06 22:44
Tidal app is what I spent most of my time on. Far as I know they have everything but Tool. I’m sure it’s not cause Tidal forgot. Tidal when playing MASTER QUALITY sounds better than any streaming app I ever wasted my time on. Not all albums or artist are in MQA. But I love seeing that (M) beside a track or by an album. I’m so glad ISO finally got MQA. I knew they was working on it and the day I could play Tidal on my new iPhone XS Max an email was sent and I been blown away by every update and the awesome interface and of course all the music you can search for. Make sure you know they spelling of the band or you may think Tidal doesn’t have it. But sure enough they do. Do yourself all a favor go on and get Tidal HIFI/MQA!!! It’s the one that cost more. Not premium that one is not the best one. It’s still good but spend a few bucks more and listen to the sound!!!!!!!!! Can’t say enough. Jammin right now!!!!!’ Tidal is hands down the best app on my iPhone to date. Thank you to everybody at Tidal!!!!!
Search Issues?
by tillyrg on 2019/08/22 13:28
This is definitely my favorite music streaming app. I love how seamless it is to access an entire album, an artists discography and the credits. I have a couple points of improvement though. First of all; the search functionality. It seems that you need to be extremely precise a in order for the app to find the song you want. For example I searched “Love happy Carters” (searching for LOVEHAPPY THE CARTERS) and the the actual track I wanted was no where to be seen. I feel the algorithm is lacking in predicting what the user is searching for. Secondly, why is the same album posted so many times in an artists discography? It seems that there are 2 explicit albums and 2 clean versions per album. There are so many duplicates it gets frustrating to scroll through. I know, first world problems. But still if feel like the duplicates are unnecessary for both the user and the tidal servers and it should be possible to remove them with ease. Great app nonetheless.
No streaming over cellular (AT&T)
by Jordaaaannnnn on 2018/07/13 14:41
Streaming music on cellular data hasn’t worked for over a month. All my friends and family with TIDAL have this same problem. I like TIDAL and have been trying to justify still paying for it, but at this point I’ve gotta switch to a different service. I reached out to customer support via email to ask how to fix this problem or how to get a refund, and it took 10 days before they responded and asked for my account info. I sent them back my info and a reiteration of the problem. It’s been 2 weeks with no response. I l want to support TIDAL, but they’re not allowing me to use the service they purport to provide (streaming music.) Since they’re not selling me a product, I suppose I’m just giving the company a monthly donation. It’s obvious that they know about the problem but haven’t figured out how to fix it. They’ve released several updates without addressing the problem that MANY users have brought to their attention. When I brought the problem to their attention via email they stopped responding. Again, I’d prefer to be a customer, not a donor. Unfortunately, as of right now, I’m a donor because TIDAL does not offer any service that can be used or consumed.
Updates
by Codith Brown on 2019/01/09 17:10
Love the app. Love the selection of music. Love the features like interviews, concerts, playlists and the ability to download content. Love the fact that this service shares more revenue with the artist. A few updates I would like to see in the future is the option to download singles/stand alone songs. The only way to download as of now is when the single is attached to an album. Also, it would be nice to close the app, reopen the app and still have my content in the same position it was in before it closed. If the app closes for any amount of time, I have to go in an find the album I was listening to all over again. Maybe Tidal can be installed directly to a device, like “apple music” is and that way Tidal can work as a mechanism of the phone instead of just a web based app. This would help with functionality a lot. Like I said, LOVE the app. I will continue my subscription. Just my two cents.
Music keeps randomly stopping
by jft.atl on 2018/10/25 00:00
Been using Tidal for a while with no complaints, mostly would like to see some improvements to app like lyrics, but I’m patient and understand it might take a second to implement..Anyways for whatever reason since I updated a version or two ago, my music will not always play and sometimes it’ll cut off. Or, if I add music to the my Play Queue it will not continue playing always. This is kinda of frustrating as I know it’s not my connection because it used to always play and I have no other data issues besides Tidal randomly cutting off. Also I would love if the search could be improved sometimes you could put the EXACT word-for-word/letter-for-letter song and artist into it, and it still will not show up as some of the top results (Example: “Money” by Cardi B does not show up when searched like “Money Cardi B”, instead it shows up her other song “Money Bag” as well as a few more results from other artists before you can find it, so its a little inconvenient)
Amazing service, great quality, just need a few touch ups
by Mclaren_7 on 2019/04/13 17:41
The service that tidal provides is top notch. After listening to my favorite music for about 10 mins made me realize how great of a product this is. And being a hifi subscriber I have to say it is well worth the money. But having tried many other streaming services I will have to say that the artist section on tidal needs a little work. On other platforms when you download music you can easily just go to the artist section and see all the artist that you listen to. On tidal currently you have to go to the artist profile, like it then the pop up in the artist section. I would just like to go to artist see all the artist I have either liked their profile or downloaded their music. And then I can see all the music by that artist that is in my library and select which album or tracks I want to hear. But overall I like how far tidal has grown in a short time and can’t wait to see where the platform goes next.
Best audio quality of any streaming app!
by Miles Sound Music Productions on 2019/05/21 17:44
As an audio professional I appreciate great sound. I have never been a big fan of the mp3 quality of streaming services. I would still buy CDs and download HI-Res files to get the best audio quality available from an artist. That changed when I discovered TIDAL a few years ago. There is no need for me to buy physical media any longer. I still purchase a CD or Hi-Res file occasionally to support the artists that I really love in some cases though. That being said, with a high end DA converter and sound system playing TIDAl, I’m not missing any of the detail in the music. In a way I feel bad that I’m not paying as much money that goes to the artist, but it has been said TIDAL pays more to the artists than the other services do. So if you really love music, pay a little extra and hear the music the way the artist intended. You will notice a huge difference and you’ll be glad you did.
Amazing AI + Human Curation
by WaveVidz on 2019/05/14 19:05
I’ve tried them all (or just about) and, as someone who refuses to listen to music on the radio because the playlists are so completely lame, I unequivocally have to say that the human and software power behind this service is stunningly good. I have never discovered this amount of stellar, new (to me) music in such a brief time, ever. The curation is fantastic with adventurous, wide ranging playlists to suit any taste while also driving you deeper into new, related sonic territory. The AI is equally impressive as it seamlessly follows up on your listening. Of the new music chosen by the service based on my listening patterns, I’d say 85-90% seriously hit the mark (vs. 10-15% for the other services I’ve tried). I find myself constantly hitting “Add to My Collection” so that I can follower later on what the hell that great tune was. And the audio quality is as good as it gets though it’ll cost you a bit more.
Favorite Music Service By Far...BUT...
by kttuggle on 2017/11/18 17:48
I love just about everything about Tidal. The expansive music library, the exclusive content, the articles, the series, podcasts, videos, live shows...I can get every single thing that I need for my music fix from this app. It’s honestly unmatched. The ONLY complaint that I have is that the “Add to Play Queue” feature doesn’t work correctly when music is already playing. If I’m trying to add an album to my queue to play after the one that’s currently playing, it inserts all of the songs into the middle of the current album’s tracklist instead of starting it after the current album finishes. It drives me CRAZY. It makes the feature essentially the same as the “Play Next” option and it only works correctly when no music is playing. Please, please, PLEASE fix this issue. It’s the only thing keeping Tidal from being a perfect app!
Great music stream app but one mistake is happening
by Aquakidd on 2018/10/06 20:32
Ever since the first couple of updates on the app there’s been a problem with the play queue you put on the right side . I put a bunch of music in the “play next” and “add to play queue”. I use the play queue a lot for new music or just a set of songs I want to use . But now what happens is once a song is finished being played the song completely disappears from the song list on the right . It never used to be like this in the past. The song used to stay in the playlist you made on the right side so I can go back and save the songs I added as playlist. If this doesn’t come back it’s going to be frustrating listening to music. If I add a buck a songs to the queue and I accidentally hit a whole album to play , all the songs I put in the queue completely disappears. In previous versions of the app the songs I put in the play queue would remain there. If there’s any way they fix that problem this app would be 5 stars no question.
TIDAL has changed the way I listen and explore
by RickRickI on 2019/01/11 04:09
TIDAL has been a revelation to me! The sound is terrific over my high-end audio system; and especially over headphones with my Firefly Red and beloved vintage Sennheiser 560iis. But best of all is that I can listen to something, then explore practically forever following threads of the performer, composer, instruments, etc. I listen mainly to classical and jazz, almost never to insanely crappy contemporary pop. I wish the track display for music being played worked better for classical - there's a lot to display in classical: Composer, piece, movement number, movement name, artist - none of the on-line services or iTunes seem to have the display adequately covered. The HD sound is usually as good as CDs played on my Naim CD player, which admittedly is getting pretty old by now. It's best over Firefly/headphones, is a little compromised by Apple AirPlay into the HiFi, haven't tried an outboard DAC yet. But overall it's good enough that I'm about ready to box up and put in storage the probably 1200 CDs that take up a huge amount of our small living space. I'm not very convinced of MQA yet. Some tracks sound really fine; but a lot of others sound "disembodied", a bit veiled, and there are others with what sound like smearing or digital artifacts. Maybe some of it has to do with the Firefly decoding?
Great quality but lacks features
by FayeRichardson on 2017/09/21 18:04
I’m really enjoying the new interface of Tidal. It’s very sleek and modern. And I love the curated playlists. It’s very easy to be able to find new underground artists. However I do have some ideas that could make Tidal a more user friendly streaming service. There should be an option to organize a playlist alphabetically and also to be able to search for a song within a playlist. Another minor annoyance I have is having duplicate songs within a playlist. I wish it would say “This song is already added”. A minor issues I have are the shuffle is usually in the same order so I’m listening to the same songs in that order whenever I listen to that playlist. I also have that same issue with artist radio. Like I already said, these are minor issues, however very useful. Would just like to see them implemented since other streaming services have them as well.
Great exclusive content
by Hawtsperrrrrr on 2019/01/09 23:21
I’m a musician myself, so I chose Tidal after researching and finding it pays the artists the largest percentage of any streaming service. I love Tidal Rising and what it does for upcoming artists and they have some really great exclusive content. Other streaming services just offer artist playlists and things, but Tidal has some very cool exclusive video content that you won’t find competition for anywhere else. My only real complaints have to do with the app itself. As a lot of users have talked about, sorting isn’t easy and it’s frustrating that you have to type EXACTLY what you’re looking for into the search to have hope of finding it. Additionally, there are a lot of duplicate albums and albums assigned to incorrect artist pages because the artists have the same name. I would hope as they gain users, they’ll address these issues.
Honest Opinion
by Kix Geek on 2019/09/09 22:22
I liked Apple Music for its simplicity and massive music catalog but something always seemed to be missing. I originally had no interest in buying another subscription based music app but after using the free trail for awhile I would happily recommend TIDAL to any and everyone. I love that once you choose a song the algorithm actually chooses other songs that compliment the flow and mood of the song you originally choose and not just play the same artist repeatedly. This has actually introduced me to some artists I did have an interest on listening to at first and other I had never heard of. Not to mention listening to music on Master quality makes a serious difference from you usual jam sessions. I have to give it to TIDAL for advancing the streaming game to the next level and hope it continues to grow.
HiFi Sounds good, but not that much better than Apple
by RockTheProject on 2019/03/19 00:36
I’ve been an Apple subscriber for several years, and I was ready to make the full switch if this app delivered on sound quality, even though I would be paying literally double what I’m paying for Apple. The verdict: I am an Audiophile, and while Tidal’s Master Quality material does sound good, it’s not actually that much better. Not only that, but most artists I listen to didn’t have the Master versions available, which resulted in most albums sounding identical to Apple. I tried it out on my home system and my incredible Bose system in my car, and was not blown away. Furthermore, the app is unbelievably laggy and glitchy. I kept having to restart the app, and even then it wouldn’t work properly most of the time. In the end I cancelled my HiFi subscription within the first hour. Bring the HiFi price down to meet Apple’s prices, and we’ll talk. Until then, Apple still has my business.
Love it
by RockyThorn666 on 2019/05/09 15:33
I absolutely love this app. I had been with Google Play Music for 5 years and I decided to try Tidal (free) for a month. It changed everything. I find myself using Tidal way more. The interface is top notch, even though in the beginning they kept pushing rap and hip hop. I wound up missing it after the trial ended and I don't myself comparing Google Play to Tidal and I yearned to get a subscription. I finally convinced my family members to let me set them up with a Tidal Family subscription. I did it and have been super happy ever since. The sound quality is amazing and the UI is superb. Eventually, the push of rap and hop went away from my home screen as I built my library and the app learned what I liked. Definitely recommend, especially if you have a great car system and great headphones. ♥️♥️♥️
Needs a little improvement
by TheNoireBeauty on 2019/01/08 12:47
The music section for children is severely limited. The app isn't configured to work on the Apple Watch. The app often signs me out and my password doesn't work so I have to reset it over and over again. I may have no choice but to cancel soon if the changes are being updated. *Update* a new update for the app has been lingering. Every time I click on it it takes to the App Store and doesn't update 😠 idk if Apple is try to make it hard for Tidal but my frustrations are mounting. *UPDATE* The app won’t connect via Bluetooth to anything! Every other streaming app works but Tidal. I could be an Apple thing. In my car I can’t plug my phone up to charge & listen to music at the same time. It’s very frustrating. The bypass was Bluetooth. I’ve tried to not charge my phone to listen & that doesn’t work either. The only way I can listen or operate the app is if I listen to it without connecting to anything.
Killing my battery
by Keith80 on 2019/05/17 14:41
FINAL UPDATE: After working with Tidal’s support team, they have given up, replying “there is nothing we can do from our end.” Tidal charges premium prices, but can’t create an app that doesn’t drain my battery from what they refer to as “a constant open network connection.” I guess I’ll check out Amazon’s new high resolution audio plans. ———————- I generally like the audio quality of Tidal, but the app is killing my iPhone battery when no music is playing. I listened to tidal on the way to work yesterday, unplugged it from my car and put it in my pocket. When I noticed my battery draining unusually quickly, I checked the battery report on my phone, and it said tidal had been working in the background for 6 hours! My commute is only 10 minutes! I can verify that it was not downloading any music or playing music while in my pocket. I have background refresh turned off globally on my phone. I hope this problem can be fixed soon, so I don’t have to manually close the app every time I use it. Also, I wish you could download songs to a laptop, not just mobiles. Additionally, it’s ridiculous that you can’t search for mqa content. Furthermore, the whole user interface is kinda of cheap for a product that’s this expensive. UPDATE: I reinstalled the app, which deleted my downloaded songs. Everything worked as expected, with no battery use in the background. Once I downloaded songs, the problem returned, even when the download queue is empty.
Good, almost great
by Luke100680 on 2019/05/06 11:51
I like the app. Missing a few features that I’ve found elsewhere. Making a playlist is too many steps. Have to add songs individually instead of being able to add mass amounts at once. Also if you download a featured playlist or album the songs don’t show up with the rest of your downloaded tracks to play. You either have option to play the album or the group of tracks. So you’d have to download the album then go back and add each track to your collection so it will show up to play with the rest of the individual tracks you’ve downloaded. Fix those few things and easily a 5 star app. As for the service I like the selection and quality of music. I got it as part of a deal thru my carrier but as of now it still isn’t user friendly enough for me to switch over as my main streaming service.
Has more to offer than you thought
by Doubleww.com on 2018/11/08 16:34
A lot of folks ask how something this new can compete. Here's how 1. Way more music than Apple Music. All of jays albums first of all, in my mind by Pharrell is up, a lot of underground rappers too. Even if you do not like rap recognize they pay more to each artist and likely have more of you're style regardless. 2. They offer a 90 day free trial. This lets you get a feel of the app. I think I may switch from Apple and I'm 3 weeks in. 3. If you're seriously into music then consider their lossless cd quality streaming for 20 a month. That's right they have two different streaming qualities. Don't confuse it the 9 dollar a month is just as good if not better than Apple. However the 20 a month may be good for musical mentors and other musicians. Nice addition.
Mediocre at best
by DaddyDell117 on 2019/09/12 00:23
To start with, the recommendations are garbage. I just want to listen to the music I want, not what you think I’ll want. I have yet to find a way for it to not play “clean” versions of songs. You know how annoying it is to be on a run and to have a good Eminem song come on, and to have the whole vibe of the song to be ruined with pauses and bleeps? It’s horrible. I don’t want a clean song. It’s hard enough to differentiate the two on the player, you have to scroll down a menu to see the song in the explorer to find out with the little “E” for explicit. When I like a song, I favorite it and then put it in a playlist (so that I know I already added it). After liking a song, a pop up shows up blocking the button to add it to a playlist. So it in total takes about 5-7 seconds to add a song to a playlist. That is if it responds while in the playlist selection screen. Often times it just shows you all the playlists and you can’t select one. I’ve had to close the app and reopen it a few times in just this last session because of on screen glitches making the “add to playlist” spot unselectable at all. The music quality itself is fine. With some songs you can select “high” which does sound a lot better. I have a hard time finding all the songs I want, however. Bottom line, if it didn’t come with my phone plan, I wouldn’t have tidal at all.
Keeps getting better, high cost in gear.
by JustNickVa on 2019/07/13 21:24
Update: Warning, please note in order to actually get MQA quality that you pay for, you will have to make a large investment in equipment equalling hundreds on the budget side to an excess of thousands on the high end side. You will also have to research excessively or depend on the expertise of high end audio dealers to purchase equipment capable of playing The full potential of MQA files. The service seems to get better every few weeks. Kudos to the team at Tidal that’s continuing to make this service better for all. I have made huge investments on my gear at home and I’m happy to squeeze every available feature out of Tidal to enjoy music. I rarely use my turntable or CD player any more. I was hesitant to pay the full fee at first because i expected a steady stream of advertisements, and I was pleased to find a feature rich service without advertisements. First add i see tho i will cut my service and go right back to radio, vinyl and cd.
Your UI/UX is Pretty Bad
by Tusk69 on 2018/12/01 01:32
I have a few pet peeves with your app in the area of User Interface / User Xperience: 1) You changed the album art feature for playlists, and now only 4 album covers show up for each playlist. There used to be 6. The 4 covers haven’t gotten any bigger either, you just used up less screen space and made a “four-square”. That, in and of itself, wouldn’t be so bad, except for the fact that it’s messing up all of my old playlists that used to show 6 album covers. The square cuts the covers off and often shows nothing but a blank gray square. It’s ugly, buggy, and it makes it more difficult for the user to know what/who is on each playlist (by sight). 2) Why in God’s name do I have to scroll through my entire list of Artists and Albums in my Collection to find the one I want ??? This drives me NUTS !!! And it has been a problem since I’ve been a subscriber (a year or so). Why aren’t there any shortcuts in the form of letters, so I can at least get near what I’m looking for. Unfortunately, my workaround (which is Searching for what I want EVERY TIME) is quicker than starting at “A” and scrolling through my massive collection of music when I want a particular Artist, Album, or Song. 3) The Loudness Normalization feature leaves a lot to be desired. The first 2 items are no-brainers, and they should be fixed considering I have a $25/month high-end Hi-Fi subscription. SMH...
PLEASE FIX THE QUEUE
by AaronS2000 on 2018/09/08 07:37
Love the app been using it the past three years and never switched to a different music service. Literally ALL my music is in tidal because that’s how much I love it. Never had a problem until now. I can no longer add songs with the “Add to play queue” function which is super useful (you can add songs to play after the one currently playing and it’ll keep them in there). I noticed the feature is gone and now you can only play consecutive songs if they’re in a playlist. This suuuucks because I really relied on the play queue it’s so easy to use and organize and it keeps the songs in whatever order they were played in!!!! AND you can even rearrange them and it’ll keep them in the order you place them!!!! Please fix!!!! Keep the app amazing!!!!
EXTREMELY POOR CUSTOMER SERVICE
by localoreo on 2018/10/19 20:11
I signed up for the free trial to give it a go and loved the service itself yet I wasn’t planning on giving it a go just yet so I cancelled through my settings on my phone by going into subscriptions. I wasn’t aware of the fact that Tidal had stored my payment information and would charge me this month for a service I didn’t knowingly ask for. When I made their support team aware of this they basically said “It’s your own fault” and refused to refund me. I’m extremely disappointed with this, especially because it’s tied to Beyoncé who I love and respect. I truly wish their support becomes better for issues like this because its problematic to charge people without them knowing. Apparently from what I’ve read in other reviews other people have also claimed this problem. I am having to contact my BANK over several charges over the last few months I was finally made aware of. Tidal has taken about $40 of my money without me knowing. This is absolutely unacceptable all around.
Tidal is actually REALLY GOOD
by Push Bricks on 2019/10/14 12:21
I used Apple Music and Tidal side by side and have to admit...Tidal is better. For instance, start a clean rap record on Tidal and hit create station..not only do you get similar styles but also all clean. Apple’s create a station just leaves you scratching your head many times. The one major advantage that Apple has is their Apple Watch integration. This comes in handy for those like me that exercise or like to go on walks. With the watch being able to accept calls/text etc it’s great to leave the phone at home and enjoy your day. Unfortunately Tidal doesn’t have Apple Watch support but I do hope that this changes soon! Over all Tidal is easy to use and navigate and just seems to respond “smarter” overall. Oh and they gave us Dark Mode first 😉
Updated**Been with them since the start
by @justcallmenas on 2019/09/05 13:52
Was so excited about the adding to stories feature but was disappointed when I realized there’s no audio! Update with audio please! *** On the play queue can you guys change the ‘x’ for deleting to a swipe? It’s really hard to delete a song in the queue without accidentally changing the track*** I've been using Tidal for about 4 years now?! I pay for my subscription though their website to save some money on taxes. I've seen lots of changes for the better and can't wait to see what else they do. I am really hoping they make this an online community soon! I want all users to have profiles so I can find my musical matches. I also want to see what celebs are listening too more in depth, I should mention I love the exclusive playlists! I think Tidal is great and I'm hoping to plan some business ventures with them in the future!
Streaming Service for hip hop
by Player3363 on 2019/04/05 03:49
I was previously an apple music user. I like the dark theme, but the graphic design is just not as elegant as the ui/look of apple music. Sometimes playing music is glitchy and songs restart. Finding new music is not very intuitive and when you first download the app it feels like the app is strictly a rap music app. The search algorithm is not good. I wish I could see the lyrics to songs. I think the credits feature is cool and the songs that keep playing that are related to the song you listened too is good. I wish it had more playlists based on things other than “moods” —> perhaps based on time periods (R&B hit of 2000s). Alternative is not listed as a genre, which I kind of understand, yet hate. The app icon does not look like it’s on the same page as the current icons for ios, which makes it appear slightly unprofessional. General use just feels clunky and discombobulating. In conclusion, you can listen to music.
[Updated] My review got deleted, my question remained unanswered. This company know no shame!
by Henry Truong 89 on 2019/04/30 21:41
No wonder it’s got high rating. My review earlier got deleted and couldn’t find it anywhere. Anyway, before you input your payment please be extremely careful with the payment. There are no easy cancellation nor refund. And they charged you even you couldn’t use the app at all. I give it a try earlier. There are several errors and bugs on their website that I couldn’t find any worse descriptions. However the fact is that I mistyped email address when registered (instead of putting “.com”, I put “.con”), but somehow they got my PayPal. They charged on my PayPal even I didn’t confirm the account (because the email address is obviously wrong so I couldn’t get any confirmation for it). Got several communication with their support, they didn’t helpful at all. My question is this simple: If I registered with a wrong email address and I didn’t confirm the account through email. (Obviously, I couldn’t access that account neither). How can I still get charged? I didn’t expect them to refund the payment but at least respond to my question. I got no answer through the email. Therefore, I put it on a review earlier. Surprisingly, instead of getting an answer, my review was deleted. I don’t know how they can do it but I am not amazed when they got 4.6 star. If you deleted all the negative review, you will got 5 stars someday.
5 stars
by Hashim Oba on 2018/01/13 17:31
Curated playlists for holidays, seasons, genres, and artists - and that doesn’t say it all becouse it doesn’t explain how clever the playlists are - for thanksgiving there were several playlists; including slow songs for family and a “turkey turn it up” with more vibrant songs to get you ready for all the football. Any song you can think of is there, all the popular videos including the old ones and many videos that aren’t so popular. It has the usual quality like apple and the others but it also has an option for lostless audio. The interface is also a pleasure to use. You get the feeling that your using a high end product that someone cared greatly about when they created it.
Great sound fidelity
by C4nnonB4ll on 2019/06/28 03:58
Overall, I have loved this app since I switched from Deezer. The quality of the sound is just more balanced and detailed than other music apps, however there are some things that bother me. There is no Metallica, hardly any BABYMETAL or Coldrain, and some bands like Sum 41 have certain albums missing which is frustrating. Some of this probably can't be helped since sometimes record labels don't allow some music to be played. Another thing which would be very helpful is if they added the option to make the songs within the playlists in alphabetical order or add a search bar within the playlist like with Deezer. That being said, I still recommend this app and everytime I show it to a friend they're impressed by the sound quality. It could just use some tweaks (AND METALLICA)
HiFi/Masters, Albums, and Tracks
by Ic3dWater on 2019/05/28 14:51
I’m on the 60 day hi-fi trial and I love it. As a music enthusiast the difference in quality from standard on Apple Music to HiFi/Masters is eye-opening. This added feature is worth the increase in price and I am more than willing to pay, bar one thing: Albums and specifically how they are added to your ‘collection’. I am a user that does not use playlists at all. When I am listening I look through my track list and decide what I want to hear and add things to the queue as needed (or just put it on shuffle). Unfortunately, when you add an album to your collection, it’s tracks do not appear under the section ‘tracks’ in your collection. Individual tracks that you save do appear in this section. This makes it a headache for users similar to myself to browse and select music across full albums and individual tracks. I have a number of friends who also operate without playlists and I know they would not adopt without this functionality.
Glitchy app/service, missing or abbreviated tracks, overly focused on pop/rap and eclectic music
by LexisLuther on 2019/08/12 17:24
No Masters (MQAs) for Pink Floyd?! or many other bands of this genre. In addition, the electronic/tech/trance music selection isn’t as good or as high quality as “sounds in the cloud” of a competing provider. I’ve spent most of the evening doing an A/B test with the free tier of another service and the electronic music selection here sounds muddy in comparison. Wish for more diversity other than the pop/rap and eclectic, where the MQA masters and higher res files seem to be prioritized. The player (iPad and AppleTV apps) or the underlying service itself seems a little bit glitchy. I’ve noted stutters on a few occasions. Some tracks stop short in the middle of the song. Perhaps a buffering issue? That having been said, when I do find a track in MQA (Master) or HiRes (HiFi), the difference in quality is impressive. As I understand Tidal have focused more on MQA than any other service. I really wish Tidal success so that they can invest in improvements. I’m still on my 30 day trial... not sure I’ll continue past the trial. The current price is a bit steep to deal with a library that isn’t suited to my tastes and with issues in functionality. I’ll certainly check back in a few months to see how they’ve progressed.
Best of the best
by Unfunk on 2019/01/09 21:31
Hands down this is the best streaming service. Quality wise the other services don’t even compare. I love the app layout and I love the new “mixes” feature. Coming from Apple Music to tidal was a big jump as far as quality goes. I pay for tidal hifi and my daily music experience has been upgraded completely it’s no way I could ever go back. I hope tidal continues to make strides to becoming the most used streaming service. Now I rarely have a complaint but my only wish is that they would add a “shuffle all” button. Sometimes I like to listen to all the music in my library not just a specific artist/album and I don’t always wanna have to make a playlist. This would be a great feature to add just a suggestion :)
Bug?
by music lover 3335 on 2018/03/24 16:21
I’m having issues when playing Hi-Fi. When connected via Bluetooth or any other way to any system it won’t play the next track, or it will repeat the same track despite having the repeat off. I’ve tried it on my celular network and on WiFi, downloaded or streaming and it just won’t play. It is extremely annoying because when it does play the music quality is outstanding. This issue seams to go away when I switch to regular quality. Note that this isn’t that it’s loading the next track because the tidal logo doesn’t show on the album cover and it just won’t play (I’m very patient lol) only happens when connected via Bluetooth, USB or lightning to aux. Paying for Hi-Fi quality would expect to be able to listen to my music. Hopefully this can get fixed before my next payment otherwise I see no reason to pay for something I can’t use. Yes my music systems are capable of playing hi-fi.
Great for streaming on good speakers and keeping up with new music
by Bookgur on 2019/08/23 07:47
The audio quality option is great for getting a rich sound when streaming at home on quality speakers (especially for albums with Master audio). Also good for keeping music from buffering when your internet connection isn’t as good on the go by bumping the quality down to high or normal. The home page keeps me updated on new albums from artists I love and ones I haven’t listened to yet. I like that they don’t just promote whoever is at the top of the charts that week but actually tailor recommendations to the stuff I wanna hear. All in all, great streaming platform that’s giving the other streaming devices a run for their money. Highly recommend for hip-hop heads.
Tidal eh...?
by TytheHippee on 2018/12/20 03:11
I am extremely disappointed and not happy with how this Lil Wayne concert was handled from a real subscriber. I voted on Atlanta to be picked for the concert and I was unable to attend. Furthermore, I rsvp’d to the concert and was not even given a new location to pick up what I rsvp’d for. Instead I was met with an short email with location and time doors. So I got through the trouble of standing in line at 6pm. All of that to get up to the line around 7:30 and discover you need a wristband and lanyard. It was never mentioned in the email what time they were handed out nor had I had any other further communication with Tidal about where to pick up tickets. I am shocked at the incompetency of the team that coordinated this event as it was unorganized. Which says a lot about the company in general. As a premium subscriber I know My time is valuable and I’d like to receive a one year free subscription to Tidal for free to right this wrong. Without it I’m not sure I can support an app that wastes my time and money.
The Best Option
by KkkkkkkkkKillahhhhhh on 2019/07/18 13:33
As an audiophile, peak sound quality matters in my listening experience. For what you pay, you get an sound that’s closer to studio quality. The playlists they curate are so perfect. If I create a radio station, it stays on track and I get to see all the songs that’s going to be played. It’s way more intuitive for the black listener specially if you like dancehall, hip hop, RnB, or rap. I’m not much of a pop or rock listener but that audience is still well catered to as well. Now it’s not totally perfect. They recently updated the interface that made it more mobile friendly. I would like to see lyrics accessible while listening. I’d also love to be able to tap through to jump to a letter in my library when it’s organized alphabetically instead of scrolling all the way through.
Almost best music service
by Sarowz on 2019/04/07 10:34
I am pretty satisfied with what it offers The most i am liking about the tidal is its interface , thats kinky blacky interface is just mesmerizing along with optimized huge library. Secondly, its quality. Almost all songs here are available in HIFI . Rather then volume factor , it emphasizes on crisp and clarity and that impress me for the second time Recently , it introduced MASTER on mobile devices as well That makes way easier to listen quality music offline and anywhere instead of messing with laptop for MASTER playback . Got another point there The only reason i am abit unhappy/disappointed is that .... tidal is offering limited Master quality albums . Even tho the albums are available in HI-RES on other music service, tidal is not doing the master job there . Being a tidal user from years , It seriously hurts not getting that specific album of my favorite artist on master quality which other services are offering ridiculously. I have like send around 100 emails requesting some albums in MASTER but idk what goes wrong there , i just keep getting the Request form which i have filled 100s of time as well . And sadly , i need to subscribe two music service for the pleasure of HI RES audio !
Tidal is the truth!
by Stud Glover on 2019/01/18 22:36
No buffering no ads no interruptions and endless music from any genre. On vacation, over seas with poor WiFi and everything I downloaded plays crystal clear through my portable JBL speaker. Turning a quiet pool area into a party scene and everybody loving it especially the older white people from different parts of the world. I can’t afford another bill but I’d spend my last to make sure my subscription is valid!!! Tidal is valid!!! Plus, I’m from the Stuy and a die hard J fan from day one so I’m probably subconsciously impartial. I work two jobs and I have 6 kids, therefore my music is a must at any given time! Lol #ifyoudonthavetidalyoucantmakewaves #muteallotherstreamingcompanies #andmuterkelly #butdownloadBestofBestWorlds #classic #imjustkeepingitabuck
Love it!
by RuthyDeen on 2018/01/14 05:13
I seriously love tidal. I know there are some kinks that some would like worked out, but for me its the only music streaming app that I have stuck with. I have dropped all of the other apps after the free period wears off except this one. I think its partly do to the amount of exclusive material from artists I want to hear. And I love the selection of music. My one negative would be the search engine. I don't know what its like with other music spots, but if I don't spell something perfectly then I cant find what I want. I would prefer it was more like google. Give me a ballpark. Example: Im looking for “P!NK” but I spell it “PINK”. Then I may have a difficult time finding her music. Thats not cool but I would still give a 4.5 star if that was an option.
Best Streaming Service Available
by .$;!:82 on 2018/01/13 22:21
I’m a music engineering and producing student, and with TIDAL HiFi, you are listening to music at the frequency rate of CD (for those that don’t know, mp3 is the lowest fidelity of listening to music, so the sound quality of HiFi is impeccably better and more dynamic - the highs are higher and lows are lower, deeper bass). On the computer, there are also a handful of albums available in the master format with TIDAL Masters, and this is better than vinyl quality. I love being able to separate my albums from my tracks, too. While I wish it sorted my music by genre and also I didn’t have to add a playlist to have my tracks downloaded, it’s worth the hassle. If you care about audio quality, there really is no other way to go.
Rating Trends
29,35,23,40,44,20,64,31,38,31,20,27,29,34,38,36,34,44,34,44,40,17,33,36,27,28,30,30,32,25,30,15,37,0,65,24,23,0,27,26,35,34,23,34,14,0,31,30,31,0,70,46,27,31,0,54,23,30,48,35,45,46,26,27,29,19,13,7,7,10,8,8,1,7,0,0,3,12,9,11,9,12,10,14,13,14,11,17,15,10
All Versions
4.0
37,925 total
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Current Version (2.7.14)
4.0
30,033 total
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24,293
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473
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Version History
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Description
Play and discover tens of millions of songs and videos hand curated by music experts – totally ad-free. TIDAL is a global music and entertainment platform that brings artists and fans together through unique music and content experiences. • Listen to all of your favorite music Over 60 million tracks and over 225,000 videos at your fingertips. • The highest quality audio available No compromises. Just pure sound. With our lossless audio experience and high fidelity sound quality, you can enjoy your music the way the artists intended. • Anytime & Anywhere Enjoy TIDAL on any device, whenever and wherever you want, including offline. • Artists at work here Our content is hand-curated by music experts and the artists themselves. Original playlists, podcasts, video series & documentaries celebrate the creators and their craft. • Exclusive Content Be the first to experience music & videos you can’t get anywhere else. •Be Our Plus One with TIDAL X Whether we’re livestreaming a concert or hosting an exclusive event, TIDAL X makes sure our members get exclusive access to tickets, meet-and-greets and behind-the-scenes content. • Import Your Playlists Easily transfer your playlists to TIDAL from any streaming service and directly from your files. You can of course also create playlists, share with friends, listen to artist- or track-based radio, check out artist bios, find similar artists, edit your play queue and much more… Sign up for a TIDAL subscription in the app, where you can choose between Premium and HiFi. The price of the subscription in your country can be found in the overview below. You will also be informed of the price in the app before signing up. The subscription is automatically renewed and charged on a monthly (30 day) basis. You can cancel it at any time up until the day before renewal and you can at any time turn off the auto renewal from your iTunes account. By signing up, you agree to TIDAL’s Terms and Conditions of Use, Privacy Policy and Mobile Terms, see http://tidal.com/terms
Stop with the ads
by brayvee on 2019/10/20 01:44
If youre going to make an ad make it so you can close it. Its so annoying.
We almost there
by keals1995 on 2019/10/19 04:12
Ok it seem my last complaint was handled app works better only thing now is lyrics lol we need lyrics tidal pls!!! Thanks much
Can’t download over WiFi
by Suarale on 2019/10/19 02:30
App has been great but a few days ago I noticed that I can’t download songs while on WiFi. Only works over cellular.
Deserves -5 stars
by Zombie Rocker77 on 2019/10/19 01:21
I got the app hoping to have a free music app, but I can’t even play anything without paying. That’s absolute garbage. I understanding have to pay for some stuff. But these gold diggers make you pay for EVERYTHING. Out of all the apps I’ve ever got, this is the absolute WORST I’ve ever had. If you read this, save your time and don’t get the app
Crashing
by Es²Co on 2019/10/18 13:02
Since the latest update TIDAL keeps crashing every time I play a newly released song. Please fix.
Couple things needed
by Redzoe42 on 2019/10/18 12:33
The app is great but there is a couple features missing like shuffle for albums and apple/google assistant support like all the other streaming music apps. Then you’ll be perfect in my eyes
Crashes when connection is lost
by Wukilaflee on 2019/10/17 16:53
When my cellular cuts out and I’m in the middle of scrolling through a song list the app crashes. Doesn’t work once internet reconnects. Please fix. Also, adding songs to an album requires three clicks. Too many! It should be add to playlist, and choices should be in that menu as to which playlist to add to.
Amazing quality
by Zendalf on 2019/10/17 05:43
Amazing sound quality. You can hear the difference. I pay for hifi and master and it’s so worth it. The interface looks so smooth and it’s super simple. The only problem I had was Siri isn’t capable of playing songs from it yet. Idk if it’s Apple or tidal but they need to add support for Siri.
Great App, Needs Built In Equalizer
by JakeSlocum on 2019/10/17 01:04
This is an awesome app, the music quality is good. All it needs now is an equalizer built in to the app and I will rate 5 stars. Please do this!!! I’m sure everybody else will appreciate it too ;)
Very good
by Jenrry19 on 2019/10/16 22:39
I have had tidal for a year with the premium and it is very good but I believe they should add an equalizer in the app
Improving with Masters Collections
by markbyrn on 2019/10/16 22:23
Having used Tidal off and on over the years, I found it to be to one of the poorest home explore pages going but they have made minor improvements to reflect the user's individual musical tastes. For example, "Mixes for You" on the home page but other than that, it's pretty much a splash screen of whatever Tidal editors want to push. On the more positive side, Tidal has a small but growing collection of hi-res catalog which Tidal calls Masters. They are easy to find with decent genre variety, and they don't charge extra like Qobuz does. Overall, I'd rank Tidal in the middle of the music service pack but if you're a connoisseur of hi-res music, it's worth a month subscription to check it out.
App is garbage
by twocoloreyes on 2019/10/16 19:35
Tidal, your app is garbage, every time you fix a bug another presents itself.
Cool
by DewSomthing on 2019/10/16 03:56
Tidal nice. Coming from Apple Music, I like the exclusive content that’s offered. I just don’t like the fact Tidal doesn’t work as well with Siri as Apple Music
Prices to steep for plans
by coltenderek on 2019/10/15 18:20
Their prices are ridiculous lol not even worth it
RIp off
by hatting9 on 2019/10/15 15:46
They offered a trial and then charged me and their music library is not 60 million In fact it’s smaller than most music services
I adore this app but....
by LittleTek on 2019/10/15 13:00
I cannot seem to create a username , everytime I’ve attempted to enter the email address , then confirm the email again, and then create a password i get hit with an error message. I’ve tried on the app and the web browser and still cannot make a username, which means I’m not able to play my music or playlists from other devices like I’m supposed to be able to. Would love a solution to this problem !! Other than that the app is great, the content is amazing (including the suggested playlists), over all, I love the quality of the music and being able to make, create, and download my music for offline listening as well. Would love a solution to making my username other than that 5 stars from me!! Oh and did i mention i love how the playlists auto update? Cause i dooo❣️
App continues to crash
by MannyFreshTX on 2019/10/14 21:12
App has crashed 65% of the time sine the new iPhone came out. For the cost of subscription, this is disappointing. Airplay cuts out from time to time as well. If not fixed soon, I’ll be subscribing elsewhere.
STEALING MONEY
by Kerria L on 2019/10/14 20:48
I emailed someone with Tidal customer care about them canceling my account. The next month came and they took more money from my account. I’ll have to cancel my card now.
Why I don’t like this app
by qari123 on 2019/10/14 19:57
I don’t want to do a subscription. I just want to listen to music. But I can’t because of the subscription thing
Search Bar & Editing
by Cunstructive Critik on 2019/10/14 18:11
Can you put a search bar for album downloads? And a search bar on playlists? Would be very helpful I should be able to rearrange songs on a playlist or atleast search it up. Right On.
Tidal is actually REALLY GOOD
by Push Bricks on 2019/10/14 12:21
I used Apple Music and Tidal side by side and have to admit...Tidal is better. For instance, start a clean rap record on Tidal and hit create station..not only do you get similar styles but also all clean. Apple’s create a station just leaves you scratching your head many times. The one major advantage that Apple has is their Apple Watch integration. This comes in handy for those like me that exercise or like to go on walks. With the watch being able to accept calls/text etc it’s great to leave the phone at home and enjoy your day. Unfortunately Tidal doesn’t have Apple Watch support but I do hope that this changes soon! Over all Tidal is easy to use and navigate and just seems to respond “smarter” overall. Oh and they gave us Dark Mode first 😉
It’s serious bug!!
by whiskynjazz on 2019/10/14 04:29
I can't download music this version. My models is just 6. I hope fix quickly.
Frustrated
by island girl in kona on 2019/10/14 04:11
I used to love this app until I switched phones. Everything worked fine on my android phone and I was able to download content including playlists with no problem. I recently switched to iPhone and tried to transfer my downloaded content to new phone and kept having problems. What’s weird is that it will download partial contents of an album then will have problems with one song and then the download queue is stuck. Even when I “removed from download” , it was still in the download queue. I finally had to reinstall the app and start all over but still having problems downloading the same contents that I was able to download on my android phone: contacted support and the tip they gave me did not work. If i am unable to download the contents that I want, I may abandon this app and use another music service.
Music error
by Adameazy on 2019/10/14 00:40
Hi guys, my music continues to fail to download.. is there a bug or something?
Was great!
by Ted E Bear In October outside on 2019/10/13 21:21
Hi. Your app needs a new update. Your app has been deemed defective without a Tidal Music Subscription and a library of purchased Tidal HiFi songs that I purchased outside of the streaming service from your website. Now I go try to listen to the music in your app under Purchased section of your app and it’s no good. Hope a fix will come where I can listen to the FLAC/ALAC music I purchased from the Tidal store without an error code saying No Longer Available.
Unable to download songs
by Scorpio69er on 2019/10/13 21:11
It is impossible to download songs using wi-fi. Message keeps popping up to try again later. Sent troubleshooting email to support. My phone is updated so no issues on my side. Used to work fine before latest ios update. Canceled subscription.
Crashed. All music disappeared
by Kolsky on 2019/10/12 20:54
Last IOS update logged me out and all of my music disappeared. I have a HIFi subscription. Thousands of songs lost. Fail. Massive fail.
Please add proper support for CarPlay
by Ravi Sanagapalli on 2019/10/12 20:37
High quality music , Still need to add more collection from India , Bollywood , Telugu songs Need to improve CarPlay support , watch app support ,
I hate this app
by cordovaMe on 2019/10/12 17:54
It cost money to play one song I hate this app seriously
Some problems but once there fixed I’d love to come back
by Hello people of planet earth on 2019/10/12 10:10
The quality of Audio is incredible and the interface is very simple to use but there are some things that make it more difficult to use compared to other streaming apps 1) the search feature is not up to par with competition for example if you search a song it is very bad at finding the song unless u give the search a lot of details unlike Apple Music or Spotify where it is ranked by the most popular as you type 2.) a better way to que songs/ make playlist would be helpful like the swipe left to que on Spotify feature 3.) when using tidal it doesn’t work well with apple to give you the music when u want it For example when your phone is connected to Bluetooth and someone calls you it stops the music after the phone call which can sound dumb but be very annoying if u listen to music in the car often If those things were to be fixed I would totally love to use this app kinda sad it wasn’t what I expected but I’m looking forward to seeing what they do with it
App is getting on my nerves!!
by Tip706 on 2019/10/12 03:58
I love Tidal, I’ve had it for years. However, the updates make the app worse. I HATE that if I receive a phone call while playing music, or even pause the music, when I go back to the app, it doesn’t pick up where I left off. I have to go back to my playlist and scroll down to where I was last and start the song over again. This is a headache, ESPECIALLY when I’m just trying to press play and continue with my work. PLEASE fix this issue.
Boo!!!!!!!!!
by imagodat_thisgame on 2019/10/12 02:34
You have to do a subscription! That’s lame I thought it was an offline music app
Um?
by Mommyishome on 2019/10/12 01:43
I’ve made an email already, but I might as well add this here. Ever since the update, either IOS or App, cause I haven’t used it since then, I’ve lost all of my playlists and my Sprint subscription doesn’t work anymore. It won’t let me play any music and keeps saying error code 999. If you could fix this and reply, that’d be really helpful. Otherwise, this app is great! I’ll leave 2 stars for now, but if it’s fixed, I’ll change it to 5 because the only thing wrong with it is I can’t play any music or do anything at the moment.
Finally!!!
by bump that ish on 2019/10/11 19:33
Finally they’ve updated compatibility with IOS 13.. and what only 22 days later but who’s counting. Based on the recents reviews ALL OF US!!
Latest update force closes when I try to play a song.
by Munith on 2019/10/11 09:17
Hope this gets fixed ASAP.
Cannot download over WiFi
by jtuck87 on 2019/10/11 05:17
Ever since iOS 13 and the last two tidal updates, you can no longer download over WiFi. It constantly disconnects and tells me to try again later. I have reset the network settings on my phone and have tried multiple WiFi networks. Nothing works. For some reason songs download over cellular fine but when you’re downloading over 6000 songs, it’ll kill your data plan. Please fix this issue!!!!!!
Upset
by jumpy23 on 2019/10/11 03:17
Since the app update and the iOS update I’ve lost all my music
Does not download
by Nitalgt86 on 2019/10/10 23:49
Please fix downloading issue as it is not able to download any songs at all and gives me an error.
UI and bugs that need to be fixed!
by hzueiendhfijr on 2019/10/10 03:27
I really enjoy the selection of music that this app brings and the quality of music presented, but it’s so hard to put a bunch of songs all at once into a playlist( it’s a slow time consuming process) and constant buffering while music loads is pretty frustrating ( even with LTE and on WiFi). Although there are these problems, the main thing that is keeping me from leaving is the selection of music.
Fraud
by vada <3 swiffy on 2019/10/10 01:57
They added themselves as part of PocketFlip of apps to try but don’t pay points when you download the app. I have no respect for fraudulent companies.
Meh
by Hipsterchipster on 2019/10/09 23:52
I switched from Spotify to this, which saved me money, since I get this free for being with Sprint. I HATE that if you pause the music for a little while, the app dies and you have to go back into it and play the beginning of your cue. It’s pretty frustrating, especially if you’re really enjoying that song/playlist.
Buggy
by Zalew Zalew on 2019/10/09 22:22
Please update the bug that causes songs or entire playlist to start over if you exit. It is super annoying to hear the same song over and over or find the song you were listening to.
Where’d All My Likes Go?
by Milly_millz on 2019/10/09 18:18
I don’t know if it’s because I got a new phone or what. Tidal was working just fine but now all of my tracks, albums, and artists likes are completely gone! I’ve been having Tidal for about 4-5 years now so I don’t want all those albums and tracks just gone. Thankfully my playlists are still there and overall I still love the app, just seems like some sort of bug since all of my recent activity shows all the recent tracks and albums I liked..
Amazing and Impressd
by JuanP07 on 2019/10/09 08:21
I usually don’t write reviews for apps, but for tidal I had to. I’m impressed with hi-fi and i could tell the difference in the music. One thing that would be great is sorting the songs in a playlist alphabetically, but other than that a great app.
Crashing a lot
by mrjedi on 2019/10/09 04:47
It’s been crashing a lot and disconnects my Bluetooth head phones all the time.. please fix this ASAP
Thanks for the 10-8 Update
by NightFoxx1 on 2019/10/09 01:55
Appears to be back to normal after updating today...thank you
Good music, strange app
by Rat1942 on 2019/10/08 21:05
I’ve love the music and the quality, the only thing that’s lacking is the quality of the app itself. When it comes to me pausing my music and switching apps, suddenly the app is shut down, then I have to open the app again, and restart the song. It has bugged me to the point of screaming at my Tidal. There could also be a better flow to the app, swiping, queuing, so forth, instead of navigating endless submenus. Love ya tidal
Does Not Work Well With CarPlay
by Frustration 101 on 2019/10/08 14:41
Love the quality of the music- much better than Spotify. But... does not play well with Apple CarPlay. Contemplating whether I want to keep Tidal.
Crash Report
by GSA/Genius on 2019/10/08 13:45
Since iOS 13 Tidal has been crashing when connecting to Bluetooth devices. Please fix. It crashes everytime music stops or is stopped. I thought it was my phone but it’s the app. Tidal is the only one that does it.
The new update is trash
by iAmReneeWatkins on 2019/10/08 13:26
I used to be so in love with this app and even cancelled all of my other subscriptions for it. Since this last update if I pause the app for a minute I have to restart the entire app. What’s worse is that I came here to see if I was the only one and I’m not yet you guys don’t care. Do better!
Great but needs Watch support???
by Liam Wrenn on 2019/10/07 22:53
Always loses track of playback when controlling from Watch. Songs will either start at the beginning or I’m forced to pick up my phone and go back to the app to start music again or it will just start from the beginning. Music selection is decent. Came here for the promise of lots of underground/backpack rap and Jay-Z’ catalog... found more variety on Apple Music and Spotify. Biggest surprise was only TWO albums from Greydon Square here, while his entire catalog is Apple Music and Spotify. This is great if you don’t listen to a lot of up-and-comers.
Annoyed
by B.kyno5 on 2019/10/07 20:16
Annoyed with the chasing. Imma can my subscription until it’s fixed.
Plz fix pause bug
by ledaisha on 2019/10/07 05:10
It’s really frustrating when the app restarts every time I pause a song and leave the app for merely seconds. This only started happening after I updated to iOS 13. And for the LOVE OF GOD, please give us a faster scrolling option!
terrible app and customer service is awful
by lance-drake-mandrell on 2019/10/07 01:07
it is actually incredible how tidal has shown no concern or care for all the complaints about how the app crashes in the background when the music is paused for a brief moment, for example, to watch a video or answer a phone call. i thought this would get fixed, but it has been more than 2 months and the issue persists. this is really bad customer service and i am sure the tidal team is aware of the issue and yet, nothing has been done to fix it and there has been no word from the support team. this is actually unacceptable for a service that i am paying for. i will cancel my subscription, as competing streaming services are getting better in sound quality and have superior customer service, anyway.
Great
by @Sigil on 2019/10/07 00:23
The app needs the ability to filter between User (Me) and Tidal created playlists.
Awesome!
by Dylan James Jackson on 2019/10/06 22:19
I like everything about the app except for deleting songs and adding song to a playlist. I’d prefer to select multiple songs to either add to a playlist or delete them. I go through hundreds of songs and sometimes I want to clear out some old music to make way for what I’m listening to now, but doing so is quite a chore since I have to do it individually for each song. The same thing goes with making playlists, I have to add each song individually and if I have to add them one at a time I have to remove them one at a time. Streamlining both processes would be terrific!
Apple Watch App
by InternationalJayR on 2019/10/06 21:19
There needs to be an app for the Apple Watch
App keeps crashing
by kiihhhh on 2019/10/06 20:10
While i’m listening to music, whenever I pause the song, the app will just close out of nowhere causing my song to start over or causing my shuffle to start from the very beginning. It wasn’t a big deal at first but now it’s starting to become annoying. I still love this app and I use it everyday. I just think I should point that out. I’m not sure if anyone else is having issues but my sister and I are both experiencing this.
The app has a bug
by Aniwsd on 2019/10/06 16:54
One minute after I pause a song I have to go back to the app because the app has a glitch. The box with the song name says music and the app restarts.
Saved Tracks
by Ereese08 on 2019/10/05 14:46
So upset that my saved tracks disappeared when I upgraded from the 7 plus to the 11. Even when I save new tracks they aren’t there when I open the folder.
Broken in iOS 13.x.x
by Garbonsai on 2019/10/04 23:47
I’ll update this review once Tidal works in iOS 13 again. App either crashes or gets forced into a dormant state if you pause for more than a few minutes on an iPhone 7+. Also, please add a scrobbler on the right side for quickly moving through lists of artists and albums. Also, also, still no Siri support?! I’m genuinely starting to question why I didn’t just go with Apple Music.
Updates
by Caslay78 on 2019/10/04 18:49
With the latest updates every time I pause music or answer a phone call it goes back to the beginning of the playlist. This needs to be fixed.
Love it
by King El X. on 2019/10/04 15:49
I love tidal, I just wish wish they had an option to read lyrics. Also I wish that once we pause a song and go off of the app it doesn’t like close out.
SIGNAL & BUFFERING
by JaeUltra on 2019/10/04 12:06
Worst streaming service I’ve ever used . Downloads don’t play , hard to find music I add to collections && the music buffers like crazy . Not worth the $20 I’ve ever spent . I’ve NEVER had this problem with Apple Music
This update has major issues
by JayyCarr15 on 2019/10/04 04:29
I’m a loyal tidal user; I don’t think I’ve ever used any other streaming service in my life. This most recent update has major issues that causes the app to restart every time you pause a song. I can never pause a song and come back to the app later, it will restart the song in its entirety. Even if I’m driving and pause the song for a quick minute, if I leave that screen on my phone, there’s no way of pressing play from the position I paused. Just very very annoying
Good but needs some adjustments
by bxtmwn on 2019/10/04 01:58
Overall the app is really good, the song range is great, but every time I pause the song for a minute the app closes and I have to restart the whole song. I would LOVE this app a lot more but I just don’t like that it closes just after a minute of being paused, please fix this. Other than that I like the app.
Playlist reset and crashing
by Nev1200 on 2019/10/04 00:41
When I pause my music the whole playlist resets to the first song. I could be 50 songs in and it will reset to the beginning. Can you please resolve this problem I have Been using tidal for over a year now and this problem is annoying.
Great app
by TheRed-pepper on 2019/10/03 22:45
Hey tidal love your app, but can you fix this issue I’m having that whenever I exit out of tidal it restarts the app and the music doesn’t leave off where it started. I don’t know why but it keeps happening on iOS and macOS. Otherwise great app.
Problemas de reprodução e downloads
by Matheus Caldas 85 on 2019/10/03 22:37
Ok, é um ótimo aplicativo em muitos sentidos e a qualidade da música realmente é diferenciada, mas... De algumas versões pra cá tenho percebido que, depois de um tempo fazendo downloads de música, se o aplicativo não está tocando nenhuma e está em segundo plano, o download pausa. Ou seja, você tem que estar com a tela do app aberta a todo momento e o celular não pode estar bloqueado, senão o download é pausado. Além disso, desde a atualização do iOs para a versão 13, quando recebo uma ligação ou ouço um áudio mais longo em outro aplicativo, o Tidal simplesmente PARA. Aí fica sem condição. Atualizações de bugs também demoram a ser lançadas. Desapontado.
Abbey Road
by ChuckNBlack on 2019/10/03 17:58
How can I get gapless audio on the second side of Abbey Road? This is a pretty big deal, and I’ll cancel the service if this isn’t addressed. With a fix I’d give this 5 stars. Running ios13 with iphone x, with airpods.
App crashes
by Gregory Jackson ll on 2019/10/03 15:05
Y’all need to fix this.
App crashes
by Enjoyment app on 2019/10/03 02:26
Since the update of the new iPhone iOS system every time I’m in a different app (not tidal, but listening to tidal) if I pause the track I’m listening to and try to go back to it the track won’t play. In fact the app crashes. If I’m lucky the track starts from the beginning. But more likely then not once the app opens it tries to play a random song I wasn’t even listing to.
Lacking features.
by MTQL23 on 2019/10/03 00:36
I’ve had tidal since it launched but it’s lacking a lot of features that it should have in 2019. For instance social features. On Spotify you can follow friends and people you don’t know and see what they are listening too in real time. You can also download playlists that people make. Tidal does not do any of this. The recommendation system needs work as well. Again look at Spotify. They have an entire page dedicated to what each specific user likes. They recommend multiple albums , playlists, artists , podcasts and tracks. Tidal only recommends albums and artists. Tidals homepage should be dedicated to each specific user and recommend playlists, albums , artists and tracks based on what he/she likes .
Love this app
by Ojanae on 2019/10/02 03:11
I am a fan of Tidal, I love the exclusive and the love concert and music festival feeds! The one draw back is the lack of a sleep timer! It would be really helpful to have
Block/mute artist feature isn’t working
by arnez5 on 2019/10/02 02:34
The most recent update says that we now have the option of blocking artists and songs. After updating, I still don’t see a way to do that.
App Crashes
by pebbles1234 on 2019/10/02 02:20
The last update broke tidal. The app crashes every time I receive a phone call and the music pauses. Very frustrating while driving and I can’t relaunch the app while driving safely. Tidal please fix this issue ASAP.
Trash
by FaZe Pewdi3p1e on 2019/10/02 01:11
Why can’t I change my service from the app? What a complete joke, reminds me of the first apps from 2007. Pathetic
Streaming
by MechiiaB on 2019/10/01 20:09
I love the app & all the music it offers! My only issue right now is I can’t stream music while on WiFi. I used to be able to 😔. Please fix!!
Doesn’t work after 13.1 update
by chris280101 on 2019/10/01 18:09
The app no longer works after the iOS 13 update. It has reverted back to crashing and having to reload the app every time you push pause. I’m a long time subscriber to Tidal and they fixed this in an earlier update but now it’s unusable again.
Update please; iOS 13 causing issues
by thephantomecho on 2019/10/01 13:01
I love this app, and use it constantly. However, since upgrading to iOS 13 Tidal has been acting weird. It no longer keeps my place when I stop the music and go from my car (Bluetooth) to somewhere else. The app reloads completely when I go back to it, and it starts the song (or sometimes the whole playlist) from the beginning. I use to be able to shift the songs around in the queue while something is playing, and now it just freezes the selected track in place and eventually puts everything back where it was originally. I would really like for these things to function normally again, so I hope a patch is forthcoming.
Trouble streaming
by MACKaroniShelz on 2019/10/01 03:25
Past couple weeks tidal has been shutting down after playing about 30 seconds of a song..even after I updated it it has still been messing up
13.1 IOS update
by Braydel0107 on 2019/10/01 02:42
I’ve had this app for about 3 months and have choose it over Apple Music and other music streams it has worked perfectly up until now. When I pause and go back to the music the app refreshes and goes back to the first song I listened to. Not sure if it’s my phone or the update but it has started to irritate me and almost ready to switch back.
Needs fix
by xXKingPeteXx on 2019/10/01 00:43
iOS 13: music closes in the background when listening to non tidal audio
Won’t cancel my service
by Brimon on 2019/10/01 00:38
I’ve emailed multiple times and they even “confirmed” my subscriptions canceled yet I’ve been charged 30 bucks the past two months. They went as far as to tell me this week that because I live in the United States and not European Union that they don’t owe me a refund. I have these emails saved as well as I’m pretty sure that criminal in this country.
Pause Bug
by Gocrazyke on 2019/09/30 15:57
There is an bug in the app, whenever I pause a song it closes the app fully. It’s really frustrating to deal with
My favorite music streaming app
by IndigoLino on 2019/09/30 15:40
The best music streaming app that i have have come across of, only one issue as of recently ever since the ios 13 update. Tidal has been a little buggy, like closing out after a minute or 2 and constant refreshing. Also, tidal is long overdue for an apple watch app. Personally i think it would make it a lot more convenient for people use an apple watch maybe while they are at the gym and can’t access there phone in the middle of a run. But with that being said Tidal is my go too for music.
Pause crashing
by ovojuan7 on 2019/09/30 10:11
Please fix this issue. This is unacceptable.
Only one point of contention work this service.
by Gevon_Taylor on 2019/09/30 06:52
This is bar-none my favorite streaming platform. The interface, the playlists, and the streaming quality are unreal. The only thing I wish the app would offer is a search bar in your playlists. Other than that, I would give them a 5/5.
App crashes a lot now
by bobby876$ on 2019/09/29 23:23
I love tidal but lately the app has been crashing after I pause the music and open another app. This causes it to restart the music lost I have and messes up the process. I hope to see this fixed soon or I will have to switch music providers. I am sure it is not just me as some of my friends and brother are experiencing the same thing.
Told me they cancelled my service.... they didn’t
by katmwillz2014 on 2019/09/29 14:42
UPDATE (reply to developer response): I did contact your team to ensure my service was cancelled, however when I contacted PayPal they informed me that my service had not been cancelled after all. Honestly, I’m not sure that anyone at Tidal can help. Once again, will continue to let others know of poor service. I reviewed earlier, but cannot continue to add onto the review at this point. I went through THEIR website to make sure that my free trial was canceled an entire week before my subscription was going to renew. The DAY that I received an email stating that I was being charged for another month of the service I immediately contacted them. I explained that this was not an issue of me just forgetting to renew, but me using the instructions on their website to cancel and still be in charged. The representative continued to state that they have a strict no refund policy regardless of the situation. Again, if I had just forgotten and was negligent I would just have to deal with the charge. This, however, was a situation in which I followed their directions and was still charged. The developer response to my previous review on here was that I wish they could have done something. They could have… They could have given me a refund. I was told by the Tidal representative that they had canceled the renewal and that I would not be charged again. I decided to email PayPal and explain the situation yet again. They asked me if my subscription had been canceled. I told him that the Tidal rep stated that he canceled it so to my knowledge it should be. The PayPal representative looked and told me that it was still active. So I’m sure next month I would have been charged and told again that I had lost my money for a service that I truly did not use. Thankfully, PayPal allowed me to get a one time refund credited to my account. At least somebody knows how to deliver good customer service. I will never use Tidal ever again. Sad excuse for customer service.
Allmost perfect but....
by Garry Stuo on 2019/09/29 04:04
First off I love the app expect for two things that really get on my nerves. One of which is when I’m playing music and I pause it and lock my phone for a couple of minutes, when I come back to it the music player on the lock screen is no longer there and the app restarts and the position of the song resets. All other music apps do not have this problem the player remains paused on the lock screen for as long as you leave it. If I’m paying $20 for a music streaming service I expect the mobile app to be up to par with the competitors. Lastly when I add a track to my list and I have “auto download list” on, I expect the track to begin downloading immediately, I do not like having to go to the download section to start the download. This problem has been the cause of thinking I downloaded a track but then finding out later I did not have the track. Aside from these issues the app is okay, but please fix these things, Apple Music does them and so does Spotify, please fix. Then I rate 5 stars.
Non-Playable Songs <\3
by Basham84 on 2019/09/28 22:34
Everyone downloads this app for music right? What if you can’t listen to certain songs? Would people still listen to music on your app? There are a few songs i know of that when you click on it won’t play it pauses it’s self. Like for instance Bad Guy by Billie eilish (I don’t know how to spell it) I tap on it to play it and it says “The download track has been damaged, please re-download or playlist with the track.” I have the playlist downloaded WHEN WE ALL FALL ASLEEP is the album I’m listening to it from. Please the creator/creators please fix this problem Ps. I have premium and I’ve been on this app for at least two years now and I’ve loved it till this
I love Tidal but...
by 💯😂😍🙌☀️☀️ on 2019/09/28 14:08
I switched from Apple Music to Tidal because they have a lot more music that I listen to on top of the outstanding audio quality. My only issue is how much storage it takes up. There should be no way that the music I have should take up 100+ GB of storage.
Unstable
by BennionShep on 2019/09/28 00:27
iPhone 11 pro iOS 13.1 newest version of app. Unstable. If you pause it with phone the app crashes.
Charged earlier
by HelenW15 on 2019/09/27 21:35
I started my three month trial on June 29 and I was charged for a renewal on Sept. 27. Two days earlier and without any warning whatsoever. I requested a refund however they refuse to comply. I like Tidal but this is unacceptable. Any other company that I’ve ever been subscribed to always lets me know when I’m about to be charged again and as a student on a budget, this is very much needed, specially on an app like Tidal, which charges a lot more than the average music app ($10 vs $6).
Fix!
by tayhulk91 on 2019/09/27 16:06
Fix the app tired of it resetting and closing out all the time. Will update to 5 stars when fixed.
Sound quality is good but app needs work
by Ctoretto93 on 2019/09/26 22:12
I’ve been trying to switch over from google play music because of the sound quality. Don’t get me wrong the quality doesn’t disappoint but my issue is with the app itself. Anytime I pause and exit the app to check for example a message the whole playlist resets so I have to start listening back from the beginning. When I pause from my Bluetooth headphones I also can’t resume playing and have to manually go back into the app and start playing from the beginning. I can’t even use the iPhone control center to resume playing. Unless this is fixed I’m going back to google play music which doesn’t have these issues.
App constant restarts
by Only1Marco on 2019/09/26 18:47
I do like the playlists and the variety of music but this app makes it difficult to listen to anything consistently. Every time I begin a playlist, if I remove my headphones for a few minutes or switch to another app, the app restarts and so does my playlist. It returns to the first song and never picks up where I left off. This is very frustrating and we may end up cancelling because this is deal breaker for me and my family.
Fix Bug
by kurt5000000 on 2019/09/26 12:36
Playing app in background, everything fine. Browse on phone, everything fine. Pause music, everything fine (you think). Unpause and play music, app closes and goes offline, everything not fine.
MQA content now available(with 1 issue). Tidal is a must have!
by Pmdagg on 2019/04/02 02:04
I have had tidal for about 10 months now and I’ve gotten the most out of what apple offered when it comes to streaming HiFi music. One thing that was a small disappointment with the iOS app before was the inability to play MQA (Masters) content. The only way to utilize MQA content was via my MacBook Air desktop app. Today I was fooling around with the app settings and noticed that Tidal updated the app in version 2.7 to allow iPhone users the ability to listen to MQA content. I assumed this wasn’t ever going to happen due to apple’s hardware. Well now this app, which already deserves 5 stars(apples problem not tidal) has made it a must have service for Audiofile music lovers like myself. Listening to Tidal MQA music on the iPhone X with my sennheiser HD600’s through apples USB camera adapter connecting with my audio quest dragonfly red finally gives iPhone users the desired music quality they deserve. There’s not an IOS app that I’m aware of that allows better than CD quality streaming than Tidal. It’s now worth every penny spent! The only problem is that not all MQA content downloads as MQA. Some so, some don’t Oh yea, if your a military veteran you can sign up for a discounted monthly offer for the top notch account that saves you $4 a month. Thanks Tidal!
Pleasantly surprised
by Iphone 007 on 2019/03/14 11:47
I’m a mastering engineer so as you can my expectations were high for sound quality. I knew the HiFi $20/month would sound better than any other streaming service but I didn’t want to pay that much right now. So I decided to test the premium version (320kbps) against Spotify’s Extreme version (320kbps) and to my surprise Tidal was cleaner, more depth, and overall changed my experience. I am now sold to Tidal until the competition decides to raise their music quality to at least match Tidal’s premium. Tidal still has some work to do to match Spotify’s features like blocking explicit tracks and better integration with other systems like Alexa. And one of the most annoying things about Tidal for me was the constant push of hip hop in your face. I got over it once I started to play more what I liked. The home screen improved a lot after that. But if you’re serious about sound quality and still hesitating spending $20 a month don’t because their $10 version beats any other $10 service.
Read the Zappos book on customers
by jmarcus on 2018/11/23 18:21
I started selling high end audio equipment back in the 90s, to me the popularity signaled the end of the high end audio Industry and the backlash of consumers against record companies for producing and supporting music distribution mediums that wore out, or scratched easily. I should have known better that people would help move file based music into the hi-fi so many of us cling too. Supported by this trend, I signed up for Tidal with a hi-fi account. The sound quality does come through, and my Oppo application usually works with Tidal, that about where my satisfaction with Tidal ends. First UX, what year is it? Offline sorting, display of albums, vs artist and general navigation smack of early 2000s expect the availability of modern program languages reveal either the incompetence of Tidal’s product team or they have outsourced their UX to a bank. Customer support is impossible to contact. The last time I tried, their wasn’t any authentication between the app my account and their ticketing system, so each time I wrote a ticket and submitted it, I got a message saying I wasn’t authorized. I unsuccessfully emailed and took to Twitter, none of the channels replied. What a dismal and useless waste of money. I consider this a major management failure. Good luck, when you are selling for pennies on the dollar refer to this review. Make your customers happy and they won’t have to lower their gaze when people ask why they are using Tidal in public.
App review: Great but needs essential updates!
by Ing on 2019/06/15 03:33
Ok, Tidal gets a lot right... sounds great, especially the MQA stuff ... closest to analog I’ve heard thus far (HiFi tier only)... I’d give their service 4 stars, it’s the app I give 3...the app misses because there’s no easy way to search when you are in offline mode, which is a must do when trying to make sure you don’t waste data downloading hi-res files! Need shuffle within artist, better playlist controls... maybe even a toggle for making sure it only downloads over WiFi? I don’t know, I like Tidal a lot, especially after my iTunes library was messed up due to its inherently flawed “matching” system... obviously there is no matching abilities with Tidal at all, the draw for me is having a separate rental app and having my iTunes library synced from my Mac Pro without “matching” deciding to match random tracks with different masters from the album a track is originally from or screwing up my cover art... anyway, the MQA and full resolution downloads make Tidal is very very realistic and tempting alternative for the long haul for music rental. Wish the desktop version allowed downloads for offline listening too... Random missing albums are an issue too... why certain albums aren’t available is odd especially if an artist is on Tidal and the album isn’t that old...
My Only Problems
by rocavija on 2018/03/22 01:08
I've been a dedicated Apple Music user for years but I'm looking for a change so I created a trial account and so far I've been loving it! Most music streaming services are similar so there really isn't anything revolutionary about another streaming service, it's all about preference. Tidal is a great service that provides a great app, but I have three problems with the app and web browser that are making the service difficult to fully enjoy. I don't like that it's not possible to save specific tracks of an album as ONE album, instead they save as "tracks" as a seperate category. I'm a neat freak so I like oragnization and that method of seperateing between tracks and albums is inconvenient. There should be a page for albums (you can save any tracks you want from the album) and there should be a tracks page where ALL the songs in your library are shown and there should be the option to play ALL the tracks on shuffle, or in order, etc. I also don't like that there isn't an option to organize albums by artist AND release date. The first and problem is far more important to me than the second one. I hope Tidal would make this change, if they do, they'll have a subscriber for life.
Best source for high end sound!
by Scudman on 2019/09/17 18:23
I just purchased a new stereo system and the first thing I wanted to do was upgrade the music sources since MP3 was not cutting it for me anymore. With a pair of B&W 702s and a new Denon AVR-4500H, is wasn’t scrimping on the equipment and I certainly wasn’t going to scrimp on the sound sources anymore so when I found Tidal, I jumped headfirst and amped up to be able to get MQA files, both streaming and downloading. Ran into a little snag though and that was the iPhone wouldn’t send MQA files wirelessly so kept digging and ended up purchasing a Cobalt Dragonfly DAC and connected it to the iPhone via their lightning camera kit to allow the Dragonfly to connect via USB. I then connected it to my amp with a mini jack coming out of the Dragonfly and split to a pair of RCA outlets into an analog connection. Cooking now! Fantastic sound!! My only complaint is that a friend sent me a playlist with about 2000 songs on it and it’s too unwieldy to scroll through. I’ve downloaded all the songs via the playlist but can’t find them outside of the playlist. No new Albums or Artists show up, just the one playlist. Tidal, please fix this!
Music Lova
by SASSLSWBS on 2019/01/09 16:48
I absolutely love this streaming service! I have a very eclectic mind and listen to everything from Disney to Country to Pop to Rap, and most genres in between. One thing that I would love to see on here though is the option to search in your own playlist. I have almost 2,000 songs on my “Everyday” playlist, and it can be daunting to scroll and try to remember what number the song was. To make this easier as well, if there was a way to put artists/songs in alphabetical order from a cell phone on your individual playlist, that would be helpful. Even if a search option isn’t in the near future. I know that it is possible from a PC but I haven’t been able to on my phone. One feature that was added that I am extremely grateful for, was the “duplicate” feature. Some songs I hear on the radio, think to add them on my playlist, and before I wouldn’t know that it was already on there, but now I do! It was just in the mix of the 2,000 that I already have. All in all, I love the service/app and will (and do) recommend it to anyone that asks what I use.
5 stars is not enough!!!!!!!&
by moorejason1981 on 2019/05/06 22:44
Tidal app is what I spent most of my time on. Far as I know they have everything but Tool. I’m sure it’s not cause Tidal forgot. Tidal when playing MASTER QUALITY sounds better than any streaming app I ever wasted my time on. Not all albums or artist are in MQA. But I love seeing that (M) beside a track or by an album. I’m so glad ISO finally got MQA. I knew they was working on it and the day I could play Tidal on my new iPhone XS Max an email was sent and I been blown away by every update and the awesome interface and of course all the music you can search for. Make sure you know they spelling of the band or you may think Tidal doesn’t have it. But sure enough they do. Do yourself all a favor go on and get Tidal HIFI/MQA!!! It’s the one that cost more. Not premium that one is not the best one. It’s still good but spend a few bucks more and listen to the sound!!!!!!!!! Can’t say enough. Jammin right now!!!!!’ Tidal is hands down the best app on my iPhone to date. Thank you to everybody at Tidal!!!!!
Search Issues?
by tillyrg on 2019/08/22 13:28
This is definitely my favorite music streaming app. I love how seamless it is to access an entire album, an artists discography and the credits. I have a couple points of improvement though. First of all; the search functionality. It seems that you need to be extremely precise a in order for the app to find the song you want. For example I searched “Love happy Carters” (searching for LOVEHAPPY THE CARTERS) and the the actual track I wanted was no where to be seen. I feel the algorithm is lacking in predicting what the user is searching for. Secondly, why is the same album posted so many times in an artists discography? It seems that there are 2 explicit albums and 2 clean versions per album. There are so many duplicates it gets frustrating to scroll through. I know, first world problems. But still if feel like the duplicates are unnecessary for both the user and the tidal servers and it should be possible to remove them with ease. Great app nonetheless.
No streaming over cellular (AT&T)
by Jordaaaannnnn on 2018/07/13 14:41
Streaming music on cellular data hasn’t worked for over a month. All my friends and family with TIDAL have this same problem. I like TIDAL and have been trying to justify still paying for it, but at this point I’ve gotta switch to a different service. I reached out to customer support via email to ask how to fix this problem or how to get a refund, and it took 10 days before they responded and asked for my account info. I sent them back my info and a reiteration of the problem. It’s been 2 weeks with no response. I l want to support TIDAL, but they’re not allowing me to use the service they purport to provide (streaming music.) Since they’re not selling me a product, I suppose I’m just giving the company a monthly donation. It’s obvious that they know about the problem but haven’t figured out how to fix it. They’ve released several updates without addressing the problem that MANY users have brought to their attention. When I brought the problem to their attention via email they stopped responding. Again, I’d prefer to be a customer, not a donor. Unfortunately, as of right now, I’m a donor because TIDAL does not offer any service that can be used or consumed.
Updates
by Codith Brown on 2019/01/09 17:10
Love the app. Love the selection of music. Love the features like interviews, concerts, playlists and the ability to download content. Love the fact that this service shares more revenue with the artist. A few updates I would like to see in the future is the option to download singles/stand alone songs. The only way to download as of now is when the single is attached to an album. Also, it would be nice to close the app, reopen the app and still have my content in the same position it was in before it closed. If the app closes for any amount of time, I have to go in an find the album I was listening to all over again. Maybe Tidal can be installed directly to a device, like “apple music” is and that way Tidal can work as a mechanism of the phone instead of just a web based app. This would help with functionality a lot. Like I said, LOVE the app. I will continue my subscription. Just my two cents.
Music keeps randomly stopping
by jft.atl on 2018/10/25 00:00
Been using Tidal for a while with no complaints, mostly would like to see some improvements to app like lyrics, but I’m patient and understand it might take a second to implement..Anyways for whatever reason since I updated a version or two ago, my music will not always play and sometimes it’ll cut off. Or, if I add music to the my Play Queue it will not continue playing always. This is kinda of frustrating as I know it’s not my connection because it used to always play and I have no other data issues besides Tidal randomly cutting off. Also I would love if the search could be improved sometimes you could put the EXACT word-for-word/letter-for-letter song and artist into it, and it still will not show up as some of the top results (Example: “Money” by Cardi B does not show up when searched like “Money Cardi B”, instead it shows up her other song “Money Bag” as well as a few more results from other artists before you can find it, so its a little inconvenient)
Amazing service, great quality, just need a few touch ups
by Mclaren_7 on 2019/04/13 17:41
The service that tidal provides is top notch. After listening to my favorite music for about 10 mins made me realize how great of a product this is. And being a hifi subscriber I have to say it is well worth the money. But having tried many other streaming services I will have to say that the artist section on tidal needs a little work. On other platforms when you download music you can easily just go to the artist section and see all the artist that you listen to. On tidal currently you have to go to the artist profile, like it then the pop up in the artist section. I would just like to go to artist see all the artist I have either liked their profile or downloaded their music. And then I can see all the music by that artist that is in my library and select which album or tracks I want to hear. But overall I like how far tidal has grown in a short time and can’t wait to see where the platform goes next.
Best audio quality of any streaming app!
by Miles Sound Music Productions on 2019/05/21 17:44
As an audio professional I appreciate great sound. I have never been a big fan of the mp3 quality of streaming services. I would still buy CDs and download HI-Res files to get the best audio quality available from an artist. That changed when I discovered TIDAL a few years ago. There is no need for me to buy physical media any longer. I still purchase a CD or Hi-Res file occasionally to support the artists that I really love in some cases though. That being said, with a high end DA converter and sound system playing TIDAl, I’m not missing any of the detail in the music. In a way I feel bad that I’m not paying as much money that goes to the artist, but it has been said TIDAL pays more to the artists than the other services do. So if you really love music, pay a little extra and hear the music the way the artist intended. You will notice a huge difference and you’ll be glad you did.
Amazing AI + Human Curation
by WaveVidz on 2019/05/14 19:05
I’ve tried them all (or just about) and, as someone who refuses to listen to music on the radio because the playlists are so completely lame, I unequivocally have to say that the human and software power behind this service is stunningly good. I have never discovered this amount of stellar, new (to me) music in such a brief time, ever. The curation is fantastic with adventurous, wide ranging playlists to suit any taste while also driving you deeper into new, related sonic territory. The AI is equally impressive as it seamlessly follows up on your listening. Of the new music chosen by the service based on my listening patterns, I’d say 85-90% seriously hit the mark (vs. 10-15% for the other services I’ve tried). I find myself constantly hitting “Add to My Collection” so that I can follower later on what the hell that great tune was. And the audio quality is as good as it gets though it’ll cost you a bit more.
Favorite Music Service By Far...BUT...
by kttuggle on 2017/11/18 17:48
I love just about everything about Tidal. The expansive music library, the exclusive content, the articles, the series, podcasts, videos, live shows...I can get every single thing that I need for my music fix from this app. It’s honestly unmatched. The ONLY complaint that I have is that the “Add to Play Queue” feature doesn’t work correctly when music is already playing. If I’m trying to add an album to my queue to play after the one that’s currently playing, it inserts all of the songs into the middle of the current album’s tracklist instead of starting it after the current album finishes. It drives me CRAZY. It makes the feature essentially the same as the “Play Next” option and it only works correctly when no music is playing. Please, please, PLEASE fix this issue. It’s the only thing keeping Tidal from being a perfect app!
Great music stream app but one mistake is happening
by Aquakidd on 2018/10/06 20:32
Ever since the first couple of updates on the app there’s been a problem with the play queue you put on the right side . I put a bunch of music in the “play next” and “add to play queue”. I use the play queue a lot for new music or just a set of songs I want to use . But now what happens is once a song is finished being played the song completely disappears from the song list on the right . It never used to be like this in the past. The song used to stay in the playlist you made on the right side so I can go back and save the songs I added as playlist. If this doesn’t come back it’s going to be frustrating listening to music. If I add a buck a songs to the queue and I accidentally hit a whole album to play , all the songs I put in the queue completely disappears. In previous versions of the app the songs I put in the play queue would remain there. If there’s any way they fix that problem this app would be 5 stars no question.
TIDAL has changed the way I listen and explore
by RickRickI on 2019/01/11 04:09
TIDAL has been a revelation to me! The sound is terrific over my high-end audio system; and especially over headphones with my Firefly Red and beloved vintage Sennheiser 560iis. But best of all is that I can listen to something, then explore practically forever following threads of the performer, composer, instruments, etc. I listen mainly to classical and jazz, almost never to insanely crappy contemporary pop. I wish the track display for music being played worked better for classical - there's a lot to display in classical: Composer, piece, movement number, movement name, artist - none of the on-line services or iTunes seem to have the display adequately covered. The HD sound is usually as good as CDs played on my Naim CD player, which admittedly is getting pretty old by now. It's best over Firefly/headphones, is a little compromised by Apple AirPlay into the HiFi, haven't tried an outboard DAC yet. But overall it's good enough that I'm about ready to box up and put in storage the probably 1200 CDs that take up a huge amount of our small living space. I'm not very convinced of MQA yet. Some tracks sound really fine; but a lot of others sound "disembodied", a bit veiled, and there are others with what sound like smearing or digital artifacts. Maybe some of it has to do with the Firefly decoding?
Great quality but lacks features
by FayeRichardson on 2017/09/21 18:04
I’m really enjoying the new interface of Tidal. It’s very sleek and modern. And I love the curated playlists. It’s very easy to be able to find new underground artists. However I do have some ideas that could make Tidal a more user friendly streaming service. There should be an option to organize a playlist alphabetically and also to be able to search for a song within a playlist. Another minor annoyance I have is having duplicate songs within a playlist. I wish it would say “This song is already added”. A minor issues I have are the shuffle is usually in the same order so I’m listening to the same songs in that order whenever I listen to that playlist. I also have that same issue with artist radio. Like I already said, these are minor issues, however very useful. Would just like to see them implemented since other streaming services have them as well.
Great exclusive content
by Hawtsperrrrrr on 2019/01/09 23:21
I’m a musician myself, so I chose Tidal after researching and finding it pays the artists the largest percentage of any streaming service. I love Tidal Rising and what it does for upcoming artists and they have some really great exclusive content. Other streaming services just offer artist playlists and things, but Tidal has some very cool exclusive video content that you won’t find competition for anywhere else. My only real complaints have to do with the app itself. As a lot of users have talked about, sorting isn’t easy and it’s frustrating that you have to type EXACTLY what you’re looking for into the search to have hope of finding it. Additionally, there are a lot of duplicate albums and albums assigned to incorrect artist pages because the artists have the same name. I would hope as they gain users, they’ll address these issues.
Honest Opinion
by Kix Geek on 2019/09/09 22:22
I liked Apple Music for its simplicity and massive music catalog but something always seemed to be missing. I originally had no interest in buying another subscription based music app but after using the free trail for awhile I would happily recommend TIDAL to any and everyone. I love that once you choose a song the algorithm actually chooses other songs that compliment the flow and mood of the song you originally choose and not just play the same artist repeatedly. This has actually introduced me to some artists I did have an interest on listening to at first and other I had never heard of. Not to mention listening to music on Master quality makes a serious difference from you usual jam sessions. I have to give it to TIDAL for advancing the streaming game to the next level and hope it continues to grow.
HiFi Sounds good, but not that much better than Apple
by RockTheProject on 2019/03/19 00:36
I’ve been an Apple subscriber for several years, and I was ready to make the full switch if this app delivered on sound quality, even though I would be paying literally double what I’m paying for Apple. The verdict: I am an Audiophile, and while Tidal’s Master Quality material does sound good, it’s not actually that much better. Not only that, but most artists I listen to didn’t have the Master versions available, which resulted in most albums sounding identical to Apple. I tried it out on my home system and my incredible Bose system in my car, and was not blown away. Furthermore, the app is unbelievably laggy and glitchy. I kept having to restart the app, and even then it wouldn’t work properly most of the time. In the end I cancelled my HiFi subscription within the first hour. Bring the HiFi price down to meet Apple’s prices, and we’ll talk. Until then, Apple still has my business.
Love it
by RockyThorn666 on 2019/05/09 15:33
I absolutely love this app. I had been with Google Play Music for 5 years and I decided to try Tidal (free) for a month. It changed everything. I find myself using Tidal way more. The interface is top notch, even though in the beginning they kept pushing rap and hip hop. I wound up missing it after the trial ended and I don't myself comparing Google Play to Tidal and I yearned to get a subscription. I finally convinced my family members to let me set them up with a Tidal Family subscription. I did it and have been super happy ever since. The sound quality is amazing and the UI is superb. Eventually, the push of rap and hop went away from my home screen as I built my library and the app learned what I liked. Definitely recommend, especially if you have a great car system and great headphones. ♥️♥️♥️
Needs a little improvement
by TheNoireBeauty on 2019/01/08 12:47
The music section for children is severely limited. The app isn't configured to work on the Apple Watch. The app often signs me out and my password doesn't work so I have to reset it over and over again. I may have no choice but to cancel soon if the changes are being updated. *Update* a new update for the app has been lingering. Every time I click on it it takes to the App Store and doesn't update 😠 idk if Apple is try to make it hard for Tidal but my frustrations are mounting. *UPDATE* The app won’t connect via Bluetooth to anything! Every other streaming app works but Tidal. I could be an Apple thing. In my car I can’t plug my phone up to charge & listen to music at the same time. It’s very frustrating. The bypass was Bluetooth. I’ve tried to not charge my phone to listen & that doesn’t work either. The only way I can listen or operate the app is if I listen to it without connecting to anything.
Killing my battery
by Keith80 on 2019/05/17 14:41
FINAL UPDATE: After working with Tidal’s support team, they have given up, replying “there is nothing we can do from our end.” Tidal charges premium prices, but can’t create an app that doesn’t drain my battery from what they refer to as “a constant open network connection.” I guess I’ll check out Amazon’s new high resolution audio plans. ———————- I generally like the audio quality of Tidal, but the app is killing my iPhone battery when no music is playing. I listened to tidal on the way to work yesterday, unplugged it from my car and put it in my pocket. When I noticed my battery draining unusually quickly, I checked the battery report on my phone, and it said tidal had been working in the background for 6 hours! My commute is only 10 minutes! I can verify that it was not downloading any music or playing music while in my pocket. I have background refresh turned off globally on my phone. I hope this problem can be fixed soon, so I don’t have to manually close the app every time I use it. Also, I wish you could download songs to a laptop, not just mobiles. Additionally, it’s ridiculous that you can’t search for mqa content. Furthermore, the whole user interface is kinda of cheap for a product that’s this expensive. UPDATE: I reinstalled the app, which deleted my downloaded songs. Everything worked as expected, with no battery use in the background. Once I downloaded songs, the problem returned, even when the download queue is empty.
Good, almost great
by Luke100680 on 2019/05/06 11:51
I like the app. Missing a few features that I’ve found elsewhere. Making a playlist is too many steps. Have to add songs individually instead of being able to add mass amounts at once. Also if you download a featured playlist or album the songs don’t show up with the rest of your downloaded tracks to play. You either have option to play the album or the group of tracks. So you’d have to download the album then go back and add each track to your collection so it will show up to play with the rest of the individual tracks you’ve downloaded. Fix those few things and easily a 5 star app. As for the service I like the selection and quality of music. I got it as part of a deal thru my carrier but as of now it still isn’t user friendly enough for me to switch over as my main streaming service.
Has more to offer than you thought
by Doubleww.com on 2018/11/08 16:34
A lot of folks ask how something this new can compete. Here's how 1. Way more music than Apple Music. All of jays albums first of all, in my mind by Pharrell is up, a lot of underground rappers too. Even if you do not like rap recognize they pay more to each artist and likely have more of you're style regardless. 2. They offer a 90 day free trial. This lets you get a feel of the app. I think I may switch from Apple and I'm 3 weeks in. 3. If you're seriously into music then consider their lossless cd quality streaming for 20 a month. That's right they have two different streaming qualities. Don't confuse it the 9 dollar a month is just as good if not better than Apple. However the 20 a month may be good for musical mentors and other musicians. Nice addition.
Mediocre at best
by DaddyDell117 on 2019/09/12 00:23
To start with, the recommendations are garbage. I just want to listen to the music I want, not what you think I’ll want. I have yet to find a way for it to not play “clean” versions of songs. You know how annoying it is to be on a run and to have a good Eminem song come on, and to have the whole vibe of the song to be ruined with pauses and bleeps? It’s horrible. I don’t want a clean song. It’s hard enough to differentiate the two on the player, you have to scroll down a menu to see the song in the explorer to find out with the little “E” for explicit. When I like a song, I favorite it and then put it in a playlist (so that I know I already added it). After liking a song, a pop up shows up blocking the button to add it to a playlist. So it in total takes about 5-7 seconds to add a song to a playlist. That is if it responds while in the playlist selection screen. Often times it just shows you all the playlists and you can’t select one. I’ve had to close the app and reopen it a few times in just this last session because of on screen glitches making the “add to playlist” spot unselectable at all. The music quality itself is fine. With some songs you can select “high” which does sound a lot better. I have a hard time finding all the songs I want, however. Bottom line, if it didn’t come with my phone plan, I wouldn’t have tidal at all.
Keeps getting better, high cost in gear.
by JustNickVa on 2019/07/13 21:24
Update: Warning, please note in order to actually get MQA quality that you pay for, you will have to make a large investment in equipment equalling hundreds on the budget side to an excess of thousands on the high end side. You will also have to research excessively or depend on the expertise of high end audio dealers to purchase equipment capable of playing The full potential of MQA files. The service seems to get better every few weeks. Kudos to the team at Tidal that’s continuing to make this service better for all. I have made huge investments on my gear at home and I’m happy to squeeze every available feature out of Tidal to enjoy music. I rarely use my turntable or CD player any more. I was hesitant to pay the full fee at first because i expected a steady stream of advertisements, and I was pleased to find a feature rich service without advertisements. First add i see tho i will cut my service and go right back to radio, vinyl and cd.
Your UI/UX is Pretty Bad
by Tusk69 on 2018/12/01 01:32
I have a few pet peeves with your app in the area of User Interface / User Xperience: 1) You changed the album art feature for playlists, and now only 4 album covers show up for each playlist. There used to be 6. The 4 covers haven’t gotten any bigger either, you just used up less screen space and made a “four-square”. That, in and of itself, wouldn’t be so bad, except for the fact that it’s messing up all of my old playlists that used to show 6 album covers. The square cuts the covers off and often shows nothing but a blank gray square. It’s ugly, buggy, and it makes it more difficult for the user to know what/who is on each playlist (by sight). 2) Why in God’s name do I have to scroll through my entire list of Artists and Albums in my Collection to find the one I want ??? This drives me NUTS !!! And it has been a problem since I’ve been a subscriber (a year or so). Why aren’t there any shortcuts in the form of letters, so I can at least get near what I’m looking for. Unfortunately, my workaround (which is Searching for what I want EVERY TIME) is quicker than starting at “A” and scrolling through my massive collection of music when I want a particular Artist, Album, or Song. 3) The Loudness Normalization feature leaves a lot to be desired. The first 2 items are no-brainers, and they should be fixed considering I have a $25/month high-end Hi-Fi subscription. SMH...
PLEASE FIX THE QUEUE
by AaronS2000 on 2018/09/08 07:37
Love the app been using it the past three years and never switched to a different music service. Literally ALL my music is in tidal because that’s how much I love it. Never had a problem until now. I can no longer add songs with the “Add to play queue” function which is super useful (you can add songs to play after the one currently playing and it’ll keep them in there). I noticed the feature is gone and now you can only play consecutive songs if they’re in a playlist. This suuuucks because I really relied on the play queue it’s so easy to use and organize and it keeps the songs in whatever order they were played in!!!! AND you can even rearrange them and it’ll keep them in the order you place them!!!! Please fix!!!! Keep the app amazing!!!!
EXTREMELY POOR CUSTOMER SERVICE
by localoreo on 2018/10/19 20:11
I signed up for the free trial to give it a go and loved the service itself yet I wasn’t planning on giving it a go just yet so I cancelled through my settings on my phone by going into subscriptions. I wasn’t aware of the fact that Tidal had stored my payment information and would charge me this month for a service I didn’t knowingly ask for. When I made their support team aware of this they basically said “It’s your own fault” and refused to refund me. I’m extremely disappointed with this, especially because it’s tied to Beyoncé who I love and respect. I truly wish their support becomes better for issues like this because its problematic to charge people without them knowing. Apparently from what I’ve read in other reviews other people have also claimed this problem. I am having to contact my BANK over several charges over the last few months I was finally made aware of. Tidal has taken about $40 of my money without me knowing. This is absolutely unacceptable all around.
Tidal is actually REALLY GOOD
by Push Bricks on 2019/10/14 12:21
I used Apple Music and Tidal side by side and have to admit...Tidal is better. For instance, start a clean rap record on Tidal and hit create station..not only do you get similar styles but also all clean. Apple’s create a station just leaves you scratching your head many times. The one major advantage that Apple has is their Apple Watch integration. This comes in handy for those like me that exercise or like to go on walks. With the watch being able to accept calls/text etc it’s great to leave the phone at home and enjoy your day. Unfortunately Tidal doesn’t have Apple Watch support but I do hope that this changes soon! Over all Tidal is easy to use and navigate and just seems to respond “smarter” overall. Oh and they gave us Dark Mode first 😉
Updated**Been with them since the start
by @justcallmenas on 2019/09/05 13:52
Was so excited about the adding to stories feature but was disappointed when I realized there’s no audio! Update with audio please! *** On the play queue can you guys change the ‘x’ for deleting to a swipe? It’s really hard to delete a song in the queue without accidentally changing the track*** I've been using Tidal for about 4 years now?! I pay for my subscription though their website to save some money on taxes. I've seen lots of changes for the better and can't wait to see what else they do. I am really hoping they make this an online community soon! I want all users to have profiles so I can find my musical matches. I also want to see what celebs are listening too more in depth, I should mention I love the exclusive playlists! I think Tidal is great and I'm hoping to plan some business ventures with them in the future!
Streaming Service for hip hop
by Player3363 on 2019/04/05 03:49
I was previously an apple music user. I like the dark theme, but the graphic design is just not as elegant as the ui/look of apple music. Sometimes playing music is glitchy and songs restart. Finding new music is not very intuitive and when you first download the app it feels like the app is strictly a rap music app. The search algorithm is not good. I wish I could see the lyrics to songs. I think the credits feature is cool and the songs that keep playing that are related to the song you listened too is good. I wish it had more playlists based on things other than “moods” —> perhaps based on time periods (R&B hit of 2000s). Alternative is not listed as a genre, which I kind of understand, yet hate. The app icon does not look like it’s on the same page as the current icons for ios, which makes it appear slightly unprofessional. General use just feels clunky and discombobulating. In conclusion, you can listen to music.
[Updated] My review got deleted, my question remained unanswered. This company know no shame!
by Henry Truong 89 on 2019/04/30 21:41
No wonder it’s got high rating. My review earlier got deleted and couldn’t find it anywhere. Anyway, before you input your payment please be extremely careful with the payment. There are no easy cancellation nor refund. And they charged you even you couldn’t use the app at all. I give it a try earlier. There are several errors and bugs on their website that I couldn’t find any worse descriptions. However the fact is that I mistyped email address when registered (instead of putting “.com”, I put “.con”), but somehow they got my PayPal. They charged on my PayPal even I didn’t confirm the account (because the email address is obviously wrong so I couldn’t get any confirmation for it). Got several communication with their support, they didn’t helpful at all. My question is this simple: If I registered with a wrong email address and I didn’t confirm the account through email. (Obviously, I couldn’t access that account neither). How can I still get charged? I didn’t expect them to refund the payment but at least respond to my question. I got no answer through the email. Therefore, I put it on a review earlier. Surprisingly, instead of getting an answer, my review was deleted. I don’t know how they can do it but I am not amazed when they got 4.6 star. If you deleted all the negative review, you will got 5 stars someday.
5 stars
by Hashim Oba on 2018/01/13 17:31
Curated playlists for holidays, seasons, genres, and artists - and that doesn’t say it all becouse it doesn’t explain how clever the playlists are - for thanksgiving there were several playlists; including slow songs for family and a “turkey turn it up” with more vibrant songs to get you ready for all the football. Any song you can think of is there, all the popular videos including the old ones and many videos that aren’t so popular. It has the usual quality like apple and the others but it also has an option for lostless audio. The interface is also a pleasure to use. You get the feeling that your using a high end product that someone cared greatly about when they created it.
Great sound fidelity
by C4nnonB4ll on 2019/06/28 03:58
Overall, I have loved this app since I switched from Deezer. The quality of the sound is just more balanced and detailed than other music apps, however there are some things that bother me. There is no Metallica, hardly any BABYMETAL or Coldrain, and some bands like Sum 41 have certain albums missing which is frustrating. Some of this probably can't be helped since sometimes record labels don't allow some music to be played. Another thing which would be very helpful is if they added the option to make the songs within the playlists in alphabetical order or add a search bar within the playlist like with Deezer. That being said, I still recommend this app and everytime I show it to a friend they're impressed by the sound quality. It could just use some tweaks (AND METALLICA)
HiFi/Masters, Albums, and Tracks
by Ic3dWater on 2019/05/28 14:51
I’m on the 60 day hi-fi trial and I love it. As a music enthusiast the difference in quality from standard on Apple Music to HiFi/Masters is eye-opening. This added feature is worth the increase in price and I am more than willing to pay, bar one thing: Albums and specifically how they are added to your ‘collection’. I am a user that does not use playlists at all. When I am listening I look through my track list and decide what I want to hear and add things to the queue as needed (or just put it on shuffle). Unfortunately, when you add an album to your collection, it’s tracks do not appear under the section ‘tracks’ in your collection. Individual tracks that you save do appear in this section. This makes it a headache for users similar to myself to browse and select music across full albums and individual tracks. I have a number of friends who also operate without playlists and I know they would not adopt without this functionality.
Glitchy app/service, missing or abbreviated tracks, overly focused on pop/rap and eclectic music
by LexisLuther on 2019/08/12 17:24
No Masters (MQAs) for Pink Floyd?! or many other bands of this genre. In addition, the electronic/tech/trance music selection isn’t as good or as high quality as “sounds in the cloud” of a competing provider. I’ve spent most of the evening doing an A/B test with the free tier of another service and the electronic music selection here sounds muddy in comparison. Wish for more diversity other than the pop/rap and eclectic, where the MQA masters and higher res files seem to be prioritized. The player (iPad and AppleTV apps) or the underlying service itself seems a little bit glitchy. I’ve noted stutters on a few occasions. Some tracks stop short in the middle of the song. Perhaps a buffering issue? That having been said, when I do find a track in MQA (Master) or HiRes (HiFi), the difference in quality is impressive. As I understand Tidal have focused more on MQA than any other service. I really wish Tidal success so that they can invest in improvements. I’m still on my 30 day trial... not sure I’ll continue past the trial. The current price is a bit steep to deal with a library that isn’t suited to my tastes and with issues in functionality. I’ll certainly check back in a few months to see how they’ve progressed.
Best of the best
by Unfunk on 2019/01/09 21:31
Hands down this is the best streaming service. Quality wise the other services don’t even compare. I love the app layout and I love the new “mixes” feature. Coming from Apple Music to tidal was a big jump as far as quality goes. I pay for tidal hifi and my daily music experience has been upgraded completely it’s no way I could ever go back. I hope tidal continues to make strides to becoming the most used streaming service. Now I rarely have a complaint but my only wish is that they would add a “shuffle all” button. Sometimes I like to listen to all the music in my library not just a specific artist/album and I don’t always wanna have to make a playlist. This would be a great feature to add just a suggestion :)
Bug?
by music lover 3335 on 2018/03/24 16:21
I’m having issues when playing Hi-Fi. When connected via Bluetooth or any other way to any system it won’t play the next track, or it will repeat the same track despite having the repeat off. I’ve tried it on my celular network and on WiFi, downloaded or streaming and it just won’t play. It is extremely annoying because when it does play the music quality is outstanding. This issue seams to go away when I switch to regular quality. Note that this isn’t that it’s loading the next track because the tidal logo doesn’t show on the album cover and it just won’t play (I’m very patient lol) only happens when connected via Bluetooth, USB or lightning to aux. Paying for Hi-Fi quality would expect to be able to listen to my music. Hopefully this can get fixed before my next payment otherwise I see no reason to pay for something I can’t use. Yes my music systems are capable of playing hi-fi.
Great for streaming on good speakers and keeping up with new music
by Bookgur on 2019/08/23 07:47
The audio quality option is great for getting a rich sound when streaming at home on quality speakers (especially for albums with Master audio). Also good for keeping music from buffering when your internet connection isn’t as good on the go by bumping the quality down to high or normal. The home page keeps me updated on new albums from artists I love and ones I haven’t listened to yet. I like that they don’t just promote whoever is at the top of the charts that week but actually tailor recommendations to the stuff I wanna hear. All in all, great streaming platform that’s giving the other streaming devices a run for their money. Highly recommend for hip-hop heads.
Tidal eh...?
by TytheHippee on 2018/12/20 03:11
I am extremely disappointed and not happy with how this Lil Wayne concert was handled from a real subscriber. I voted on Atlanta to be picked for the concert and I was unable to attend. Furthermore, I rsvp’d to the concert and was not even given a new location to pick up what I rsvp’d for. Instead I was met with an short email with location and time doors. So I got through the trouble of standing in line at 6pm. All of that to get up to the line around 7:30 and discover you need a wristband and lanyard. It was never mentioned in the email what time they were handed out nor had I had any other further communication with Tidal about where to pick up tickets. I am shocked at the incompetency of the team that coordinated this event as it was unorganized. Which says a lot about the company in general. As a premium subscriber I know My time is valuable and I’d like to receive a one year free subscription to Tidal for free to right this wrong. Without it I’m not sure I can support an app that wastes my time and money.
The Best Option
by KkkkkkkkkKillahhhhhh on 2019/07/18 13:33
As an audiophile, peak sound quality matters in my listening experience. For what you pay, you get an sound that’s closer to studio quality. The playlists they curate are so perfect. If I create a radio station, it stays on track and I get to see all the songs that’s going to be played. It’s way more intuitive for the black listener specially if you like dancehall, hip hop, RnB, or rap. I’m not much of a pop or rock listener but that audience is still well catered to as well. Now it’s not totally perfect. They recently updated the interface that made it more mobile friendly. I would like to see lyrics accessible while listening. I’d also love to be able to tap through to jump to a letter in my library when it’s organized alphabetically instead of scrolling all the way through.
Almost best music service
by Sarowz on 2019/04/07 10:34
I am pretty satisfied with what it offers The most i am liking about the tidal is its interface , thats kinky blacky interface is just mesmerizing along with optimized huge library. Secondly, its quality. Almost all songs here are available in HIFI . Rather then volume factor , it emphasizes on crisp and clarity and that impress me for the second time Recently , it introduced MASTER on mobile devices as well That makes way easier to listen quality music offline and anywhere instead of messing with laptop for MASTER playback . Got another point there The only reason i am abit unhappy/disappointed is that .... tidal is offering limited Master quality albums . Even tho the albums are available in HI-RES on other music service, tidal is not doing the master job there . Being a tidal user from years , It seriously hurts not getting that specific album of my favorite artist on master quality which other services are offering ridiculously. I have like send around 100 emails requesting some albums in MASTER but idk what goes wrong there , i just keep getting the Request form which i have filled 100s of time as well . And sadly , i need to subscribe two music service for the pleasure of HI RES audio !
Tidal is the truth!
by Stud Glover on 2019/01/18 22:36
No buffering no ads no interruptions and endless music from any genre. On vacation, over seas with poor WiFi and everything I downloaded plays crystal clear through my portable JBL speaker. Turning a quiet pool area into a party scene and everybody loving it especially the older white people from different parts of the world. I can’t afford another bill but I’d spend my last to make sure my subscription is valid!!! Tidal is valid!!! Plus, I’m from the Stuy and a die hard J fan from day one so I’m probably subconsciously impartial. I work two jobs and I have 6 kids, therefore my music is a must at any given time! Lol #ifyoudonthavetidalyoucantmakewaves #muteallotherstreamingcompanies #andmuterkelly #butdownloadBestofBestWorlds #classic #imjustkeepingitabuck
Love it!
by RuthyDeen on 2018/01/14 05:13
I seriously love tidal. I know there are some kinks that some would like worked out, but for me its the only music streaming app that I have stuck with. I have dropped all of the other apps after the free period wears off except this one. I think its partly do to the amount of exclusive material from artists I want to hear. And I love the selection of music. My one negative would be the search engine. I don't know what its like with other music spots, but if I don't spell something perfectly then I cant find what I want. I would prefer it was more like google. Give me a ballpark. Example: Im looking for “P!NK” but I spell it “PINK”. Then I may have a difficult time finding her music. Thats not cool but I would still give a 4.5 star if that was an option.
Best Streaming Service Available
by .$;!:82 on 2018/01/13 22:21
I’m a music engineering and producing student, and with TIDAL HiFi, you are listening to music at the frequency rate of CD (for those that don’t know, mp3 is the lowest fidelity of listening to music, so the sound quality of HiFi is impeccably better and more dynamic - the highs are higher and lows are lower, deeper bass). On the computer, there are also a handful of albums available in the master format with TIDAL Masters, and this is better than vinyl quality. I love being able to separate my albums from my tracks, too. While I wish it sorted my music by genre and also I didn’t have to add a playlist to have my tracks downloaded, it’s worth the hassle. If you care about audio quality, there really is no other way to go.
Rating Trends
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Current Version (2.7.14)
4.0
30,033 total
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473
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