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NordVPN: VPN Fast & Secure
Description
Enjoy safe and private Internet access with the world’s most advanced VPN. With NordVPN app for iPhone and iPad you can privately surf the Web and secure your Wi-Fi connections against various cyber threats. Sign up for your free trial now. Read on for more! PROTECT YOUR PRIVACY Open the app and pick one of our 5700+ remote servers that are located in 60 countries. STAY SECURE NO MATTER WHAT With the NordVPN app on, all your Internet traffic is strongly encrypted and extremely difficult to decipher. What is more - we don’t keep any logs of your activity. JUST TAP AND RUN Click the activation button to turn your protection on and off. To select a server, simply click on the map or browse the country list. TAKE US FOR A TEST DRIVE Still not sure? NordVPN offers a 7-day free trial on all subscription plans, so you have nothing to lose. YOU MAY ALSO LIKE THESE FEATURES: - Unlimited VPN traffic - Friendly 24/7 support - Automatic Kill Switch - Connect up to 6 devices under one account - Military-grade encryption protocols (IKEv2/IPsec) Ready to go? Try NordVPN for free now. Automatic Renewal • NordVPN is a paid service so you’ll need a subscription to get started. The 12-month subscription plan costs $83.99. • The payment will be charged to your Apple ID Account at confirmation of purchase. • The subscription renews automatically unless the auto-renew is turned off at least 24 hours before the end of the current billing period. • Your account will be charged for renewal within 24-hours prior to the end of your selected subscription. • Your subscriptions can be managed and auto-renewal can be turned off by going to your App Store Account Settings. • You are welcome to read NordVPN Terms of Service and Privacy Policy here: https://nordvpn.com/terms-of-service/
Cancelling today
by Tabbita9 on 2019/11/17 17:55
My job requires me to travel outside of the States so I purchased this VPN to be able to stream the shows I enjoy while traveling. This VPN App simply doesn’t do its job.
Cuts internet speed down more than half!
by Hdfatboy35 on 2019/11/17 15:57
Bandwidth went from 93mbs to 24mbs with NordVPN running. Can’t stream movies with NordVPN running! Ridiculous how much bandwidth this vpn uses 😬 If you have over 200mbs it might work for you, but if you have 100mbs or less, and want to stream live tv or movies forget it!!
😱😱😱
by pkriyen on 2019/11/17 08:24
Cant watch japan Netflix...
Life saving
by Gilbert295 on 2019/11/17 04:24
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
Unsuccessful Connections
by New Roadie on 2019/11/17 04:08
Just to report that some of my web services are blocked when using the VPN
No more worries
by SallyOrElse on 2019/11/17 03:06
I don’t like having to worry about privacy and security when I’m out and about. I don’t even like having to worry about these things when I’m using my own WiFi network. Yes, I have an excessive amount of network security at home BUT I still wanted that last piece of the puzzle - a top-notch VPN. There are many companies out there offering secure virtual private networks. I researched many of them. I found that the NordVPN service was always ranked #1 by many of the PC and Tech sites. I finally stopped stressing and locked into their 3-year plan and have been cruising right along ever since. Thanks for this terrific software!
Waste of money and time
by Jaycub456 on 2019/11/17 02:26
Absolute worthless!
Great When It Works
by Cȯde 002 on 2019/11/16 21:51
Nord VPN on iOS is a dumpster fire of its desktop counterpart solely based on its connectivity issues. Not only does it continuously disconnect itself every time when you lock your phone, it also gives you a false positive connection when you reopen your phone. I’ve had to constantly disconnect and reconnect the VPN connection since it always shuts itself down even when it’s running in the background. While you’re using the VPN, it works really well and the connection seems on par with the desktop version. The vast amount of servers to connect to and the simple UI is also a plus. Overall, I wouldn’t recommend Nord VPN for iOS because the experience of not having a continuous and stable connection throughout the day is a major problem and takes away the fluidity of browsing the web without it. Support said they had a fix coming up to solve the issue but that’s why they said since last year, and I don’t see any effort to change it.
Went from great to garbage.
by 6664206996024666 on 2019/11/16 21:26
Dude if you have a mobile VPN make sure it doesn’t crash apps that are practically on everyone’s phone. Facebook services haven’t been working for weeks, my browser hasn’t been loading anything for weeks. Nord used to be my #1 recommended VPN, I’d never recommend something you pay to cut your service off though. Disappointing and uninspiring.
Unstable - consistently drops connection
by iracecars on 2019/11/16 17:40
I’ve tried various locations on multiple networks (home, work, cafes) yet every connection drops at exactly 30 seconds. Not sure what’s going on. Service used to be reliable but now it’s useless
Pleased
by Xpensivebillz on 2019/11/16 15:44
The best VPN but work on the automatic logout it’s annoying sometimes
All cost and no service
by fbdycelktr on 2019/11/15 19:48
They sure don’t tell you how it will likely keep your internet from working properly in some countries overseas, thus making it useless
New update needed. Fix Facebook/instagram
by Tenpoundhero on 2019/11/15 19:15
After the latest update, all Facebook services, including Instagram, will not load. I've tried every type of server from many countries on multiple devices and they will not load.
iOS App Performs Terribly! 📵🚮💸😔
by The Annoying Truth on 2019/11/15 19:05
I chose Nord for one reason, ANONYMITY. 💵 - Can easily purchase a one year subscription card with CASH at Best Buy. 🛃 - They're not in a Five Eyes (NSA Surveillance State) country. 🗂 - They don’t keep any logs. My Bona Fides: Software Developer & former Network Engineer. EXPERIENCE: Unfortunately, Nord has not performed well on our iOS devices. After two months of constant issues with connectivity and speeds, I’ve given up and deleted the app from iOS devices. Additionally, their iOS app takes about 10 seconds to load/open, which becomes aggravating when you have to constantly access it to troubleshoot issues. However, Nord does perform relatively well on our Amazon Fire TV (Android) and on our MacBook Pro’s. 🤷‍♂️ ALTERNATIVES: Alternatively, we had a great experience with Private Internet Access (PIA). PIA performed flawlessly, across all devices. Initially, I was able to anonymously purchase a one year PIA subscription by simply exchanging a $50 Best Buy gift card on their website, using their optional third-party service called Pay Garden. Unfortunately, Pay Garden’s current exchange rate requires a $100 gift card to receive a one year subscription. Hopefully, PIA will eventually offer subscription cards in retail stores. Note, PIA is located in a Five Eyes 👁 country.
Slow or can’t access sites
by DanDiamond on 2019/11/15 14:08
I frequently have to turn it off to access sites because they won’t load or take forever. I’m looking for alternatives.
Really good one.
by Red.bourn on 2019/11/15 10:18
Very well done, connected me to the server with the greatest speed ever. Thanks to the developers.
Surely my first choice.
by Woodeson3 on 2019/11/15 10:14
I would prefer this one over any other. Friendly app and works at great speed.
Designed classically
by Gudeman1 on 2019/11/15 10:10
It has been designed classically. I have to appreciate the smoothness of the application.
Strong option
by Brose.0 on 2019/11/15 10:07
A considerable option if you are looking for a reliable VPN.
Go invisible!
by Garbott9 on 2019/11/15 10:00
Nord VPN is a great way to get secure online. It make you go invisible.
Not a bad VPN.
by Toy Auckland on 2019/11/15 09:56
This VPN is not bad. I am very happy to have it in my phone. Good one.
Great job
by Warriorroove on 2019/11/15 09:50
The VPN is doing well. Nice job.
Very few apps can do this.
by Ellerby9 on 2019/11/15 09:46
Absolutely mesmerizing its users with great speed this is what Nord VPN is all about.
Speedy stuff
by Edney. on 2019/11/15 09:42
Got great results. Connects fast and makes me go invisible.
My wish fulfilled.
by Beynkn on 2019/11/15 09:38
I wanted to have an app like this for years. Protects my privacy so well. This is awesome.
Remarkable speed.
by Darnborough on 2019/11/15 09:35
The speed is remarkable. Connects to server very quickly.
Supreme VPN.
by Suller9 on 2019/11/15 09:31
A VPN like Nord can be called as a supreme VPN. Good one.
Helpful without any doubt.
by Rihosek Thexton on 2019/11/15 09:24
There is no doubt that this is a very helpful one. Such speech can make life easier.
Super easy to operate
by Cindi6 on 2019/11/15 09:20
Nord VPN is the most easy to use VPN. Great user interface.
What a VPN!
by Shillabeer Laurie on 2019/11/15 09:17
I don't have the right word to describe it. My best attempt to do so would be referring it as the best VPN.
Nice interface.
by Strowther on 2019/11/15 09:13
It would not disappoint you as it has a very friendly interface.
Deserves 100 star ratings.
by Dyers.10 on 2019/11/15 09:06
It delivers very well and deserves as many as 100 stars rating. I am very pleased.
Doesn't take much space.
by Sadie D Murphy on 2019/11/15 09:02
Nord VPN uses very less memory space. An easy app to have and operate. I am happy.
Is it possible to replace it!
by Michael E Dahlin on 2019/11/15 08:59
Connects to all the servers so fast. It is well designed and easy to use. I don't think this is replaceable.
I am so thrilled!
by Darwin D Wilson on 2019/11/15 08:55
The experience was a great one. The great speed thrilled me. It is not an ordinary VPN.
Deserves the fame.
by Onofredo. on 2019/11/15 08:51
I am not surprised at all to see this VPN getting so many users. It is a good VPN and it deserves to be where it is.
Great offer.
by Frances J Martinez on 2019/11/15 08:48
It is free for 7 days. During the trial period also, this one works very fast.
Best by miles
by Alldre.89 on 2019/11/15 08:44
This is the best VPN. There are no issues with it. I love this app.
I would consider
by Kloss. on 2019/11/15 08:40
Numerous benefits associated with it makes it worth considering. A great application.
Nord VPN is stunning.
by Sporle on 2019/11/15 08:36
It deliver the way no other VPN can. The connection time to server is pretty good. I would strongly advocate.
An app so smooth.
by Black-Plum on 2019/11/15 08:29
Smooth app is the term that suits Nord VPN. It works very well.
😍😍
by mahan_a_2003 on 2019/11/15 05:55
Really useful , it was really help me
Good UX but functionally and bugs aren’t
by Marketing Master 123456 on 2019/11/15 01:19
The functionality are good but some does not work. Ironically most of the features are accessible through a windows computers. However, macs and iPhones are not as easy and it seems all the features nord adversities are not available in the app on iPhones or macs... a little bit deceptive....
Frustrating and dysfunctional
by Citizencase on 2019/11/15 00:46
I finally had to delete the app from my IPhone because of increasingly bad connections: 1) Social media feeds were frequently unable to refresh 2) News feeds would not update 3) Slow browsing, pages taking extended time to load 4) Frequently disconnected, often requiring manual intervention A customer should NOT have to open the app and tool around, or call customer service, every single time they want a seemless connection with security that THEY PAID FOR. I paid you to take this hassle off my hands! Now I’ve deleted an app that I paid a year to use. DO NOT tell me to call customer service. Fix your product instead. Just fix it. Others are complaining about the exact same thing. Fix it.
It doesn’t work well in China
by dfgjvyhcyf jj on 2019/11/14 11:08
It doesn’t work well in China, you have to manually type account, and if you purchase through Apple you cannot ask for a return.
Pleasant experience
by McGilvra. on 2019/11/14 10:54
It is my pleasure to have this application installed in my phone. This is the best app ever.
All in all, a great one.
by mueller.rudolph on 2019/11/14 10:40
Considering various aspects, this VPN is the best one out there.
How to describe it !
by Somerset14 on 2019/11/14 10:18
I can't find the right word to describe this classic VPN. Amazing one.
Easy to set the unit!
by Edwards.Zk on 2019/11/14 10:14
Very nicely built and easy to set up. This VPN is astonishing.
Purposeful
by Oldacres1 on 2019/11/14 10:07
The app serves its purpose exceedingly well. I am pretty impressed.
Easily, the best VPN.
by Gaydon.4 on 2019/11/14 10:04
I can easily say this is the greatest VPN ever. Top quality.
Takes no time
by Silley Clough on 2019/11/14 10:00
It takes no time to connect. Astounding stuff!
No issues that slow down
by Ailina. on 2019/11/14 09:56
So far no issues have been witnessed that can slow down its terrific speed. Amazing VPN.
An example of class
by hilll.lester12112 on 2019/11/14 09:53
This is a classic one. I am happy to have it.
Not to worry.
by Allison Sharrard on 2019/11/14 09:49
I am untraceable. This VPN makes me invisible. Right choice for me.
Very agreeable.
by Colleymore on 2019/11/14 09:45
I would agree completely if this one is referred to as the greatest VPN ever.
Nothing can compare
by Arthur.99 on 2019/11/14 09:41
No other VPN is so suitable. The features are captivating and the working is agreeable.
Highly sought after
by Selby Haine on 2019/11/14 09:38
Nord VPN due to its speed is sought after by many. This is here to stay. Honestly, the best VPN.
Feature are great
by Attridge.6 on 2019/11/14 09:34
Such good features it has to be the Nord VPN. Really good one.
No doubts
by Agett8 on 2019/11/14 09:30
There are no doubts about this VPN being the top one. Astonishing one.
De best!!!
by bitcoin flyer on 2019/11/14 09:30
Finally can this be normal already
Something about it is so special
by Bonita M Wilkinson on 2019/11/14 09:27
There are so many factors that make it a considerable VPN. A VPN so fast is desirable at any cost.
What features!
by hills.juvenal on 2019/11/14 09:23
Excellent way to get invisible on the net. Best VPN.
Excellent service.
by David A Miller on 2019/11/14 09:16
The support team is also good. I am really excited about this VPN.
A big hit.
by Rufus.9 on 2019/11/14 09:12
Due to its speed and effectiveness, this application is the most sought after VPN tool. Awesome
Best in the business.
by uoberbrunner on 2019/11/14 09:09
Awesome speed! Best VPN on the planet.
Most valued VPN.
by Anastassia Jenson on 2019/11/14 09:05
Best VPN administration ever. Exceptionally valued.
Considerable.
by angelica.kilback on 2019/11/14 09:01
This is a top VPN conveying the most ideal VPN administration.
Love it so much!
by Tobye Sterry on 2019/11/14 08:57
This one is simply relentless. I like it to such an extent.
Fast and effective.
by Crotch. on 2019/11/14 08:54
Done, associated me to the server with the best speed ever. I am grateful to the designers.
Helpful
by milan.dickens on 2019/11/14 08:50
It would not disillusion you as it has a well disposed interface.
Crazy speed.
by Kin.36 on 2019/11/14 08:43
This VPN can be associated with some crazy speed. I love it.
5/5 stars
by ronn154 on 2019/11/14 08:39
The perfect VPN that suits the modern day users. Very fast.
Doing really well.
by Hans.8 on 2019/11/14 08:36
This one is just unstoppable. I like it so much.
Nord , the best VPN.
by Linsay.9 on 2019/11/14 08:32
The best VPN in the world. I just love it. Amazing stuff.
Excellent VPN, closest to perfection.
by Smullin1 on 2019/11/14 08:28
This VPN, known as the Nord VPN is absolutely stunning. I really love this one. Good speedy VPN.
Good
by innowhizzie on 2019/11/13 22:54
Enjoy it and the best
great app! great deal
by Riku2012 on 2019/11/13 20:13
the only fault I can think of is that it sometimes randomly disconnects and reconnects. Otherwise, an excellent service with great plans.
Several Annoying Issues
by Cr3ate on 2019/11/13 13:31
1. Keeps logging out 2. Does not support FaceTime on IOS or Touch on Mac so have to go find the password every time. 3. Have to reinstall the VPN profile 4. Speed significantly slower with it connected. I have to keep looking for new servers and testing the speed. 5. Just strange and unexpected connection issues like Safari day I f I am not connected to the internet when I am. Could not recommend! Just got a month to test it out and not sure I’ll be back once it is over.
Best so far!
by dude1384 on 2019/11/13 09:17
Really great vpn app!
Fast, lots of connections, reliable
by 8793d on 2019/11/12 23:26
I really like this VPN for the reasons stated in the title
Reassuring
by cingkui9 on 2019/11/12 23:04
It is reassuring to have NORDVPN to protect my privacy.
🤬🤬🤬🤬
by no one so what on 2019/11/12 22:48
Garbage!
Inconsistent connections
by Wes Coleman on 2019/11/12 22:25
The app and service are great as long as I can get a consistent connection. It seems like more and more often I’m forced to disconnect from a server because I can’t get any data through it. I spent the first few months with NordVPN almost completely issue-free, but in the past few months the data connection issues have me considering switching to a different service. I’ve got about 4 months left on my subscription, get to fixing these issues Nord!
Even while logged in, it can be very difficult to get it to connect
by JaredC55555 on 2019/11/12 21:59
Just keeps ‘thinking’ and attempting to establish a VPN connection. Very unreliable. UPDATE: Got a response from the developer saying I should use the TCP OpenVPN. Still really difficult to get it to connect on certain public wifi networks. Times out and gives the error: “Connecting has taken too long. Tap ‘RETRY’ to give it another go.” I’ve attempted using all the various connection protocol and it is no bueno on all of them.
50/50
by Sergei632 on 2019/11/12 14:34
When I first started using this app about a year ago everything was smooth, good connection speed, always auto connecting,and rarely had any issues. But now it takes a good 5 minutes to auto connect, can't tell the difference between wifi and cellular data gets stuck, I have to restart my phone before I get a connection, not to mention when my phone goes to Screensaver mode the connection drops. This app was good to me before but I got 3 months left and I doubt I will renew my sub
Hi
by Dorclove on 2019/11/12 12:51
Best VPN I have ever used
Good product.
by Melina.0 on 2019/11/12 10:21
Going to nord vpn was easy. Click here and there and i'm secured. Ok product.
Great support staff.
by thad.007 on 2019/11/12 10:18
Brendon for customer support helped me out with the account. 5 stars
Top service.
by Willarton2 on 2019/11/12 10:16
Amazing VPN service!
Can anyone answer this?
by Pavkovi on 2019/11/12 10:14
Is nordvpn available on my ddwrt router? I need to have it on all my home network
Convenient
by Wheatcroft. on 2019/11/12 10:12
Easy to use and have more places listed than i expected
Everyone should try this
by Hussey. on 2019/11/12 10:10
Best one out there. Give yourself a treat and rest assured it's great
Has everything you want
by cbodeoscar on 2019/11/12 10:06
Nice VPN I like it
Love this!!
by Dougary3 on 2019/11/12 08:28
One of the best VPN ever!!!
Unstable
by Mokyhokybongohonk on 2019/11/12 01:58
The platform is unstable on both ios and win10. Tired of messing with it. Tired of putting myself at risk. I would love a refund. I'd switch to Norton 360 with VPN. Does work well on Android though.
Latest Update Breaks Functionality
by Ghost4812 on 2019/11/11 23:24
I loved this app previously but the latest update made it unusable for me. 1) CyberSec now blocks all social media. No matter if I'm connected to any wifi or just on my phone's data, social media will not refresh if CyberSec is on. 2) Onion servers were removed. I am unable to connect to Onion servers as they no longer appear under "Specialty Servers" and there is no option anywhere else. 3) Any connection is automatically made "P2P" even if P2P was not directly chosen. If you attempt to disconnect from P2P, it simply disconnects entirely and any new connection is automatically P2P. No way to turn it off. Fix these issues and I'll update my review.
Updates screwed it up
by ArcticAirborne on 2019/11/11 21:46
Updated to connect to the best host servers for the area. App/program is now buggy and needs constant force quit. Please fix it as it was a 3-5 star product previously.
User
by thefunstertran on 2019/11/11 15:54
Pricing is very competitive, every time came to renew they give great discounts on top of low prices for excellent/fast speeds. Easy/friendly to user interface. All good things to say only. Lolz
Peace of Mind
by theRealMickster on 2019/02/02 18:35
I’m not a paranoid person, but I also don’t want to get burned for being naive. I did a lot of studying before choosing a VPN, and NordVPN has been giving me peace of mind, especially when I’m utilizing free WiFi at a cafe or hardware store. People ask me, “You have unlimited data! Why do you even connect to those routers?” Typically, it’s because I need to utilize some feature they’ve built into their system (to get you more connected with them in another way). There are certain sites or apps that this will slow down. Its not a glitch. It’s actually revealing as to what those apps really do when it comes to tracking your location or monitoring public use. Sometimes, it does slow down because of some communication issue somewhere in data path, but I either just keep going until it speeds up again, or I disconnect from my WiFi and reconnect. Then, it goes back to normal.
Great Service
by CCguru on 2018/05/24 14:34
I find NordVPN a great service. I researched long and hard to see if there were any definite winners, and there were not. I think the biggest problem is potential conflicts of interest with the various reviewers. Still NordVPN seemed to come out at or near the top in most of the reviews, so with that I decided to give them a try. This is my first try at a VPN service, as such, so I am far from an expert in his area. I was looking for basically three things 1)ease of use, 2) security , and 3) speed. With NVPN I have been very pleased with all three, but there is a little room for improvement. This could easily be a stellar 5 Star service if they tweaked their client apps a bit. I have a 60 Mbps Internet service. My normal worst case is to drop to 20 Mbps. This sounds terrible, but it is not as bad as it sounds IMO. By switching to a different lightly loaded server, however, my speed only drops to around 55-58 Mbps which is basically imperceptible. Some of NVPN’s client apps make it easy to locate and select a nearby lightly loaded server and others don’t. It is important to seek out a good server if you are getting a real performance hit, so if NVPN would build this manual capability into their clients, through filtering etc, they would be exceptional and definitely 5 Star.
Frustrating slow.
by Digital Ivy on 2019/07/28 14:47
I paid for a 1 year subscription and use this app on my XS and on my PC. I use the option to let the app to choose the closest server. Nord VPN lags my apps on my phone, which is extremely annoying when using my phone for shopping in town. I often have had to wait for more than a minute for coupon apps to load and specific store apps to load content now. Some apps became so slow they wouldn’t load content at all making them useless. While aware that VPN slows connectivity slightly due to encryption, this is the first one I’ve used that creates such an issues that that I notice a huge difference. On two different occasions I’ve had to reinstall because for some reason Nord disconnected, the app and my phone won’t store my password for the app, which wouldn’t matter anyway because when I enter the password in, the app tried to log on then logs off, as if the password is wrong. I check several times, the pass isn’t wrong. Uninstalling and reinstalling immediately fixes this. For the most part I have no issues on my PC with this program. Every now and then it will disconnect and then just not reconnect again, leaving me offline all night. This isn’t something I have experienced prior to using this on my PC.
DONT DO IT!
by Jdbusinessmail on 2018/11/20 09:22
So it has not even been ONE DAY since the horrible software went out...it kept reconnecting all of the sudden then ALL my apps did not work ...i have an iPhone 10 brand all filly updated...i make a complaint and they attempt to handle my complaint by asking me 200 questions????!!...then i ask WHAT ARE YOU DOING TO FIX MY PROBLEM..i submitted a ticket please fix it....i get the crazy runaround and am asked 200 questions..i even ask for a supervisor to no avail! i also see they are in Panama s thats a little sketchy idk ...CUSTOMER SERVICE IS HORRIBLE AND SO IS THE SOFTWARE...WHATS THE POINT? i downloaded express vpn and everything is awesome now ....my cousin also had that issue and he told me about it and he also went to express vpn ....these guys dont get that you just need a problem solved not 200 questions...its sad but i cant do nord vpn its 2018 and they are rude to customers and never touch your account to see of there is actually something wrong with the account or their server or anything....please do your research before buying this product its 100 a year btw and on the first day it started to act up UPDATE:i looked at the ripoff report review they have horrible reviews online and on this PLEASE DO YOU RESEARCH before buying! READ all the fraud billing charges and horrid connections everyone talks about and omg customer service is the worst!
Do NOT BUY IT!
by Ttacmz on 2017/11/04 15:45
I bought Nord for my Mac Pro. It worked fine the first day. For whatever reason the second day I got to spend four hours on chat with their tech specialist downloading other files so that I could actually work on the Mac. It worked for about two days and then certain website start dropping off you couldn't get them. Then the second week it started cycling on and off we couldn't connect to any servers. The real problem is you have to have a VPN to contact their service tech so I have an app and a continual loop of emails. He finally gave me a way to talk to the technician the technician is all of about 10. How the technician will do for you is have you flip switches on and off uninstall and reinstall the program I've now been on with them for another hour and a half. Still nothing works and I don't want to refund my money because I've been working with them for almost 3 weeks now, which means that I've gone over the 30 day moneyback portion of their agreement. I've told them that they can keep their one-month that worked I'm willing to pay for that and they could refund the remainder. But they are insistent that I should stay with them and continue to waste my time or just let them keep the $100 I paid for a service that doesn't work.
Nothing but trouble
by Reggie IT Novice on 2019/01/10 01:28
After downloading the application, I got connected, but could do nothing else because neither the account or the heart icon appeared. I promptly wrote to customer support which replied slowly, providing canned responses indicating that they had not even read my emails. Even worse, most of my email reply messages were blocked, stating that the server was unable to relay messages. I tried every remedy I could find online, including delete that mail account. When I tried that, and restored the account, I found all the email in the outbox had disappeared completely . Suspecting that the Nord application might be the culprit, I tried to disconnect it in settings, but it immediately came back on spontaneously. Finally, I went to the application and successfully disconnected it on my my IPhone . I then went to the Outbox and tried to send an email I had written after the account had been restored, but the server had rejected it sending it to the Outbox. Success ! I have had no problem with the phone’s email since. Because I had the same problem with my IPad, I was about to disconnect when I was asked to write a review. This is it. I will now try to disconnect on my IPad . And demand a refund.
Not great for a day to day VPN.
by Blak225 on 2019/11/08 15:17
I have been using this for maybe 6 months now on my Mac and iPhone. From day one I’ve had frustrations on both platforms and they haven’t been fixed or made better at all. iPhone problems 1) email app (I’ve tried 3 different apps) will stop working and deleting app, restarting phone won’t work. Only way to get email sometimes is to killVPN connection. 2) worst problem, when you turn your phone on from a black screen and you’re connected to WiFi you can’t use the internet until you turn the WiFi connection on your phone off/on a few times and help your phone “realize” you’re on WiFi not LTE. My computer has had similar issues with the app from the iTunes Store as well as the VPN site. Most of the time I have to turn off the VPN completely just to get the internet to work. 🤦🏻‍♂️At this point it’s only useful for specific times when I don’t mind messing with it. Hard to understand how such basic user issues have not been met or addressed for 6 months I’ve used it.
Can’t maintain a connection
by $321$123$ on 2019/03/22 01:36
This seemed like a great idea and product and I believe at the heart of the matter it is but at least half the time when I start using my browser, nord is not connected even though I always have app running or disconnects in middle of session and I have to reconnect and keep trying different servers. Which is why I have kill switch turned on because otherwise you would be surfing and not know you no longer have protection of vpn. I have iPhone se. if you are using out of country server you will simply not get into lots of websites . And I can only speak to iPhone on this issue, your iPhone will sometimes report your location to sites even if you are on vpn. You may be able to turn something off in your settings to not allow that but I have not really tried. I bought NordVPN just to use it when I was using credit card or financial sites and for my kids to have on their phones for “weirdo” security and as long as you make sure it’s live before you start surfing I think you’d be good.
Not Helpful for China/Confusing Tech Support
by QufuChina2019 on 2019/06/04 11:14
I bought a subscription to VPN before I moved to China because the online reviews were so good. I could connect without problems in the US, where having a VPN wasn’t essential, but as soon as I got to China, I had endless troubles. I was never once able to connect. Every couple of weeks, I give this VPN another earnest try, but then after a series of emails with their tech support and a few hours lost down the rabbit hole of their instructions that don’t work, I give up. Connecting shouldn’t be rocket science. I have two other VPNs, and I don’t need a coding certificate to use them. They have their problems—brought on by the Chinese government—but they always connect when the government here isn’t cracking down. Nord won’t connect in the sunniest of Chinese political climates. My one wish is that I hadn’t signed up for Nord in the first place. Now I read that I have to manually say no to renewal when the time comes. Hoo boy! Someone at Nord appears to be writing all of the positive reviews. My advice: stay far from this VPN. It will waste your time in the same way that a government that restricts its Internet traffic will.
Great App, Room to Improve
by Floski123 on 2019/05/22 02:05
Nord is one of the better VPNs out there. I’m pretty satisfied with the desktop and mobile offering. The widget is extraordinarily helpful; I use quick connect a lot. There are some things to improve, largely around switching between data and WiFi. Sometimes, WiFi is on but only the LTE appears (without the VPN badge) and nothing goes through nor does it attempt to connect. It gets into a weird state between the WiFi trying to connect and applying VPN to the data connection. Weirdly it also doesn’t work with Bank of America, at all but that’s likely on their side of things; frustrating that I have to turn off VPN to mobile bank but whatcha gonna do Overall great product, I recommend it to anyone that’s looking. Once you get used to the slight drop in speed, as with any VPN, there’s no looking back to the days of insecure connections. It’d be great to see Nord continue innovating in the security space and offer even more tools down the road.
Great VPN!!
by SlateCoal on 2017/12/16 12:26
Have been using Nord VPN for about a week. It’s my 5th VPN and so far, LOVE IT!! Customer support is excellent, fast to respond and go above and beyond, to assist. My cell is hacked & I needed a good VPN, to do anything on my cell. The hackers already broke through multiple VPN’s. Nord stopped a Hacker already and was the 1st VPN to do that. If I could double the stars given, I would. A great VPN, excellent support, can be used on multiple devices. Catches & stops Hackers. What more could you ask for? Very happy with my purchase. Plus, it has plenty of countries to choose from, numerous places to connect. Also gives you the load and the distance. I normally don’t write reviews but did this time in case someone is looking for a good VPN. I have an iPhone that is not supposed to be able to be hacked, but it is. If anyone else is concerned about privacy or being hacked, check Nord out. They even send very useful, tips. So far, I love this VPN!!! A++++++++++++
Excellent Updates
by Poiujfret on 2019/05/03 02:03
When I purchased my NordVPN subscription it was mainly for my PCs, so the phone app was a nice extra that I would occasionally use. Initially it was almost more trouble than it was worth, however over the past few months the devs have pushed a significant number of patches for the mobile app. These patches have improved performance, added features, and just overall really improved the experience. I don’t generally write reviews, but the devs definitely deserve praise for this one. Initially I would have given it 3 stars - not great but not bad, a useful app that had problems. After all of the changes, easy 5 stars. I do wish it was more clear what is being used for DNS. I have adjusted the DNS settings on my phone, while connected does Nord inherit those, or simply connect to their DNS? That’s my only very minor gripe, keep up the excellent work!
Wow read what folks say is true rude customer support
by GnnBroadcasting on 2018/12/31 21:11
Ok now told only customers have chat mode, as I am on 3 year plan due to family and friends also have is why I got it as well. Now today no servers found errors, data re entered just gone after told to reboot the Harrison told is now off that I understand, but then NO CHAT MODE OFFERED BUT WARNING POSTED BY VPN ONLY AVAILABLE FOR CUSTOMERS AS I WAS IN CHAT MODE. SEE these ratings here is true, just over night rude and now no customer support no chat support and no servers to connect, wow happy new year, this is totally unacceptable. This is what they post live online trying to get customer support. We only provide support for our customers over the chat and email systems. But we can assure you that our team of bright and analytic minds will tackle all your issues and questions with the utmost precision and provide you a solution in no time. Feel free to contact them anytime via chat or email by clicking on the buttons below. That is what you see trying to go back to support that now is not available, as others say here this is never acceptable to me as new customers or to any customers.
Worth the money!
by CV Outlaw on 2018/04/24 20:14
Easy to use, safe and secure. Look for a promotion before signing up to save yourself some dough. If you can’t find one go with this VPN anyways. (I gonna say it so brace yourself) “I work in IT for a living” and after researching for reliability, price, cool features (aka advanced functionality) and supported platforms... this was the best service and the app is very easy to use. If you are new to VPN, just select the country you want your traffic to flow through and enjoy your data secure traveling. I recommend using the auto select feature as it takes your location into account and will aid in finding you the fastest server to connect to. Also, you can leave it running but as your traffic will require some travel I find it’s better to turn it off when you’re streaming or performing task that you don’t care people can see.
Overall Good
by DW65 on 2018/08/02 16:22
****update****.....I signed out, deleted the app, restarted the phone, and re-downloaded and signed back in. Cities and correct distance are now working. While I’m glad it worked...this step should not have been necessary to get it working properly. FYI Im running iOS 11.4.1 on an iPhone X. Latest update...?? No cities listed when the 3 dot button is pressed for United States. Also, every server in the United States shows 6 miles from me which obviously is wrong. This has not been fixed in several updates. Finally average speeds have been dropping on MANY servers over the past couple of months. Please keep up and focus on quality of experience as your subscription base grows, I love Nord VPN but if I’m being honest...lately it has been frustrating, attention to detail seems to be lacking in several recent updates. Thank you for a great product, I have faith you will fix these items soon!
Great app with a couple flaws
by SnowboarderXLE on 2019/10/17 09:06
Overall I still recommend NordVPN. The latest update is suppose to make your UI dark themed when you have your iPhone set to dark theme. This is not the case with this new update. But that’s not a reason to discontinue my services, just disappointing that it wasn’t tested before sending out the update. Almost questions if they allow anything else slip by i.e security and automatically reconnecting from dropped internet. But I routinely check for DNS leaks to IP location after each update to make sure. An so far I have not had any issues with those two. However it can be difficult to access some streaming companies from time to time. But that comes with the territory as streaming company’s constantly updating an are trying to keep VPN’s off their services. Like I said, overall I’ve enjoyed their service and will continue until I have reason not to.
NordVPN is Excellent
by ObiJon2012 on 2019/05/09 02:13
Don’t be influenced by the negative reviews. NordVPN works really well, especially if you take a little time to learn the basics of VPN technology. I have used NordVPN for a couple of years and the service has only gotten better. Among other things, the developer provides many tutorials, technical papers, and a blog that is frequently updated. For most users NordVPN will work perfectly well most of the time. But you will probably run into trouble if you use it to connect to a site that already provides its own secure tunnel - like many banks. Turning your phone off for long periods of time with the VPN app still running is also asking for trouble. Turning the kill switch on without understanding what it does is another bad idea. NordVPN for iOS is an excellent app with excellent support. Highly recommended.
Great When It Works
by Cȯde 002 on 2019/11/16 21:51
Nord VPN on iOS is a dumpster fire of its desktop counterpart solely based on its connectivity issues. Not only does it continuously disconnect itself every time when you lock your phone, it also gives you a false positive connection when you reopen your phone. I’ve had to constantly disconnect and reconnect the VPN connection since it always shuts itself down even when it’s running in the background. While you’re using the VPN, it works really well and the connection seems on par with the desktop version. The vast amount of servers to connect to and the simple UI is also a plus. Overall, I wouldn’t recommend Nord VPN for iOS because the experience of not having a continuous and stable connection throughout the day is a major problem and takes away the fluidity of browsing the web without it. Support said they had a fix coming up to solve the issue but that’s why they said since last year, and I don’t see any effort to change it.
Excellent VPN Updated 2019
by Kommandohund on 2019/07/08 15:01
Have used three VPNs in the last three years. So far Nord is the best. Better than Pure VPN in reliability and customer treament. I like Nord so far the best. I also have tried Proton VPN now. It is functional but Nord is still the best even without the recent enhancements they have made. On my devices I use both IKEv2 and Open VPN. Work great on the two best protocols. I use the AES that they offer. The only improvement I would suggest is giving the user the choice of TwoFish or AES. AES as a US Govt approved protocol will always be suspect to some extent if you follow the writings of Snowden from the NSA as well as encryption expert Dr. Schneier. I would prefer the choice. TwoFish and even its predecessor BlowFish have never been close to being breached even by the US NSA. Just a suggestion. Others allow the choice. Keep up the great work.
Awful
by juleskb on 2018/11/19 22:07
I switched from another VPN service because it had slow speed and connection issues. At first NordVPN was great but on iOS 12 on my iPhone X and XS Max i can’t connect to cell service after having been connected to WiFi. I’ve deleted, reinstalled, nothing works. I just tried it again and had to delete it and reboot my phone in order to have cell service. It has interfered with my work and personal life. Clearly the Nord staff think it’s my job to spend countless hours applying their worthless “solutions”. I refuse to spend another minute trying to fix their broken app. I like it on my Mac and it’s ok on my iPad but it’s a disaster on my iPhone. Nord should pay me back 1/3 of what I paid since it only works on 2/3 devices. Your developer response is not responsive. The fact is that unless I delete your app my phone cannot reconnect to cellular service. And no I’m not going to contact your customer support team yet again. I guess you weren’t listening when I said I would not expend any more labor to fix your app. You fix it.
Good value and good product.
by BGnATC on 2019/06/09 17:50
I feel like NordVPN provides a good product for the price they ask. It really struggles with slow WiFi but works pretty well over cellular and most other WiFi’s (I understand that this is a common complaint with VPN - there’s a lot of overhead). I use it a lot at the gym on the public WiFi there, and the Notification Center widget comes and handy to quickly connect and disconnect. The app is intuitive and makes it easy to choose my preferred servers. I feel like I get what I’m paying for and I’m quite happy; I have only one complaint: each time the app updates I am forced to re-enter my login credentials and to approve a new VPN profile. I assume it has something to do with how iOS handles VPNs; it’s a minor inconvenience but I would like to enter my login credentials less frequently.
WORKS! unlike expressvpn
by Ranger_Rudy on 2019/05/29 23:48
I started out in this whole "VPN" thing with express vpn due to being overwhelmingly bombarded by their advertising on several shows and podcasts I listen to. But, I quickly and unfortunately discovered that advertising was all they were good at. Reconnecting.... reconnecting.... dropped connection.... having to restart phone.... uninstall.... reinstall.... hard restart of entire phone. Was infuriating. I quit express, got nord due to great reviews, and have had it several months now and am completely satisfied. You'll forget you even have a VPN, which is really what you want. The only time you may need to open the app is after a long period of non-use of the phone, like first thing in the morning. Then you're off to the races. 5 stars.
works great and reliable but some small quirks
by Nelson Ned on 2019/07/19 00:48
I bought a 3 year subscription to this service since it seems to be the best deal going. So far everything has worked great on several of my devices and if they are being truthful regarding their privacy policy then I wouldn’t hesitate to recommend them. There are some small quirks which are kind of annoying but not deal breakers. Obviously some websites are completely unreachable through a VPN like these, even if the server is in the same country where the website is at. For me Bank of America doesn’t work at all through the VPN but all other bank sites have no problems. Also, this thing totally degrades any kind of carrier wifi calling. It is a garbled mess when using wifi calling with the VPN and you are simply better off turning off the VPN before initiating a wifi call.
Garbage
by ljsdf8uy498hr on 2019/10/09 22:46
Disconnects often even with all settings on the always connect automatically. Then the infamous ‘VPN server cannot connect’ no matter what service you pick. Frequently have to reconnect or delete app and reinstall. Tired of getting stuck with no access to Internet all of a sudden and now I either have to delete the app entirely, or sit and fix it. Update: no improvement even with iPhone Xs that is fully updated. Every week I have to uninstall and reinstall the app. This also occurred on my iPhone 7. Connecting is difficult even thought the servers say they are available and have low loads. I’d get rid of it entirely except I bought a 2 yr agreement- can’t even get my moneys worth really. Screws up email often. I did reach out to customer support during the first year of subscription- took a long time for them to respond and by then I had fixed the problem enough to get the stupid app to work. Will be switching VPNs once this one is up since I doubt I’ll get a refund at this point.
Major flaw with sign in
by Jimibrooklyn on 2019/11/01 11:35
NordVPN frequently signs me out so when this happens and I try to connect to a location, not knowing I’ve been signed out, it will ask me for my password (relentlessly). If you’re like me and store your passwords on your phone you cannot get to them as long as the NordVPN password pop up window is on your screen. So when you instead select cancel it doesn’t do anything but cause that same window to pop up a split second later. Powering off and back on just brings you right back to it. The only work around I found to get me out of this mess was to put in a bogus password, multiple times (each giving you approximately 2 seconds of time), so that I could navigate to shutting off my WiFi. That stops it from asking you for your password. What a poor design. Now I always have to copy my password from my keychain before opening NordVPN just in case it’s signed me out. NordVPN you guys need to fix this.
THIS IS A SCAM
by Deelgify on 2019/08/24 18:36
UPDATE: After working with customer support to troubleshoot the issues MANY times with no success (the only success they had was in deleting every one of my saved WiFi passwords), I decided I was unsatisfied with the service and wanted a refund. THEY REFUSED. Even though I had used less than 1 year of the 3 years I paid for, they refused to give a prorated refund. Their service is faulty and was no longer functioning in their promise of protecting my online security. Their unwillingness to stand by their product says a lot about the scam they are running with their 3 year subscription. I have switched to ExpressVPN and have been very happy with the service thus far. _____________________________________________ Nord VPN used to do a pretty decent job of making me feel protected. Even though the app was constantly disconnecting and needed manual effort to reconnect, at least the kill switch would ensure I wasn’t using the internet unprotected. NOT the case anymore! Now there is no longer an option to enable kill switch and I will randomly realize that I’m not connect to the VPN and have been using WiFi completely unprotected for who knows how long. It’s a horrible feeling! Nord needs to address this issue. We pay you to protect our connection; this unreliable service is not just inconvenient, it’s actively putting your users at risk. Will be switching to a new VPN provider as soon as I can find a more reliable service.
Connection loop on iOS, asks for VPN password endlessly
by CoreyW on 2019/08/14 21:32
When I try to connect to a new wifi network on my iPad Nord tries to auto-connect, but doing so causes iOS to ask me for the VPN password. If I cancel/dismiss the dialog it pops up again immediately, preventing me from interacting with the rest of the iPad, which means I can’t even disconnect from wifi. Instead I have to tap “ok” and while it tries my blank password I have a split second to disable wifi. With wifi disabled I can uninstall the VPN, throw Nord in the trash, and connect to the internet to write this review. The underlying technical issue, as best as I can tell, is that Nord blocks its own access from the internet when it is not active. This means that if you have an iPad that is wifi-only, you can only activate Nord when you’re already connected to a trusted network. Otherwise it blocks access to the internet, including its own servers. I’m not exactly thrilled that I purchased a 3 year subscription to this trash. Thanks Mark Rober.
NordVPN - a doorway to privacy
by Atheron121 on 2018/05/21 11:40
I’ve been using NordVPN for about 2 weeks now, and the peace of mind that it brings is very welcome. On vacation at the moment, staying in a hotel with “free” WiFi that’s not secured at all, with ANY protocol, but I can connect to my banking sites, make purchases online, all with an encrypted, secured connection. Man-in-the-middle be damned!... Easy to use, giving you the ability to either quick connect to the closest, least loaded server, or giving you the opportunity to choose a server from the list in whatever country you choose to “be” in. So far I have not noticed any impact on the speed of my connection. I would recommend NordVPN for anyone who travels or uses private WiFi out of necessity. It uses OpenVPN by default, too, which is excellent!
Need an update! (Updated)
by Adman5 on 2019/01/15 13:49
Update from below... saw other reviews about crashing and developer’s response. Deleted app, restarted iPad, reloaded app - and all is good! I find this works better than all other vPNs I had tried previously. Lots of options, speed is good, and impressed by how many reviews have replies from the developer - don’t see that in many other apps! I recommend Nord VPN (I use it on my MacBook Pro as well. Only thing I still can’t get it to do is work with MLB and other major sports apps for local blackout overrides - anybody have hints for that?) After not needing a vpn on my iPad Pro for awhile, now I do. I fired up nord and it just keeps crashing. I can connect to it through the vpn setting, but can’t pick where I want the connection to route through. An update now would be good!!! (When it works, it works well)
Protection when needed
by Dundee the Dutch Shepherd on 2018/01/18 19:07
I am new to VPNs. There are so many to choose from, that you should be cautious about just picking something because it’s free, or because you don’t know where to start researching and sorting out what’s available in the VPN world. Because I was new to using a VPN, I went and talked with someone who had a lot more experience than I had. NordVPN came highly recommended, and I happen to catch one of the discount offers available. I’ve been using my NordVPN for about 4 days now, and I can see where my peace of mind has changed, and my confidence in this “in perfect “ world has increased. The app is easy to navigate, very intuitive, and offers various levels of services based upon the user’s experience. I would recommend this product.
Works great!
by SiXX51500 on 2018/02/15 22:54
Trialed a few VPN services before settling on Nord. All had their pros and cons, but Nord was the one that consistently performed. Their privacy is excellent, they work with streaming services (Netflix for example), speed is consistent (if one server slows down, just flip to another one), and the app makes it easy to do everything you need! Plus it uses the ikev2 protocol for your iPhone, so switching from LTE to WiFi is seamless and doesn’t lose connection. Kill switch seems to work great as well if internet is interrupted for any reason. Other services may offer a specific feature that’s better, but none offered the complete spectrum of features as well as Nord... and none performed as consistently speed wise either. Highly recommended!
Easy, complete and fast
by 341R on 2018/04/12 12:36
Completely satisfied. Hits all the tick marks you want in a VPN: No logging, offshore ownership (Panama), wide coverage with hundreds of servers, best encryption. All at a good price point. Top it off with beefed up servers available to handle streaming video (which you can choose to connect to if needed). Auto detects nearest and least loaded servers. Haven’t had to use support, but have used the knowledge base which was helpful in figuring out which servers to use for streaming. And that’s the one complaint I have. Had to find the list of servers, scan it for those used to stream, write the names down and then go back to the app to connect to one. There should be a option to filter for those servers in settings or on the fly while connecting.
Works like a charm on the user end
by Marituis on 2018/04/20 22:53
I have various devices that I am running NordVPN from and am very satisfied with the app/program. It wasn’t as hard for me to set up on each device. Initially I had cold feet about running NordVPN but the glowing reviews were right! Currently using my iPad Pro and have not noticed a difference in speed. I HAVE noticed that some web sites are not trusted sources or will readily pull up. That aspect has been interesting. Otherwise its been seamless. I’m not a big gamer or use the internet other than lots of browsing, emails and social media apps. Note* first time I was on Facebook, it didn’t “recognize” me so I had to go through some security questions. Was good with that because I knew Nord was doing its job.
Doesn't work at all in China - read again, works well now
by bfollowell on 2019/08/11 00:53
It works well to mask my surfing from home, but one of the main reasons I bought the service was to be able to surf freely when behind the great firewall of China when visiting our grandson. Unfortunately, I've tried every Nord server they have, and I can't connect to a single one from my tablet or my phone. For use in China, Nord is absolutely worthless. UPDATE: After working with NordVPN support, they told me to try using only obfuscated servers. These worked where normal Nord servers would never connect. I've changed my rating to a 4. If give them a 5 if there was some way to install on a router for use in China the way we can in the U.S., but I guess there's only so much you can do when dealing with that kind of repression and censorship.
Not a reliable option
by HLstl on 2019/04/03 22:34
I purchased a multi-year subscription, hoping Nord VPN would provide security when I’m on an open WiFi network or in another country, trying to access my online services. I have to admit it has NEVER worked when I felt it was needed. When I test it at home, it works fine. But when I’m in a coffee shop or airport, in the rare instances when it connects, I cannot access email or banking or any service. For over a year I’ve chatted, on and off, with the tech support to no successful outcome. Yesterday I found myself at a public library and, to get my Gmail, I had to turn off Nord VPN. That was after it took over five tries to connect with a Nord server. This is so frustrating. Tech support responds 24 hours later with the same highly technical suggestions they’ve sent over the past year - basically, turn off all Nord features. There’s has to be a better VPN solution.
Easy to use and great support
by Bbflgtx on 2019/01/26 05:29
I have tried several vpn services before choosing Nord. I don’t often write reviews, but my interactions with this company have been excellent and I feel the need to show my appreciation. After using this service for about a year I have discovered just how easily I can switch servers if the one I happen to be using reaches peak capacity or a certain app stops working well for whatever reason (sorry, but my lack of IT knowledge is insufficient to understand or explain well)with the server being used. With the “favorites” list switching is a breeze. Also, the few instances in which I needed to contact support were quickly resolved and handled very professionally. I highly recommend this app!
Life saving
by Gilbert295 on 2019/11/17 04:24
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
The best VPN for your money, with excellent tech support make sure my MacBooks run like clockwork
by JCgotHisGun on 2018/02/22 16:37
have been using NordVPN for over a year and, I have only had one small speed bump, which took less than 30 minutes to correct. I think most people, who have problems with Nord, don’t listen to the tech’s, trying to help, or aren’t properly doing the things asked of them, by the techs, on their end to correct their issues. Nord VPN has a few different options for your security. Anti-DDoS Dedicated IP Onion over VPN P2P VPN Each gives you a different option, depending on the where you want to secure your IP, and prevent attacks on your end possibly. Anti-DDOS : Helps to prevent DDOS attacks, You know those floods, that overwhelm your IP and close it down. How you’ve seen website shut down, is mainly done by DDOS. Dedicated IP Helps those, who need to have a dedicated IP for incoming and outgoing network activity, for games, and to stream content from countries, you normally aren’t allowed to stream content from. Onion over IP: First Nord Encrypt’s your data, and then sends it over a well known TOR network, good luck tracing that! 😏 P2P: Allows you to share your files, with peers on encrypted networ
Disconnects all the time, but nice when it works...
by zkw12321 on 2019/01/17 03:54
I use Nord VPN on my computers and have no issues with it there. Always a reliable, strong, and fast connection. However, I’ve been trying to use the app for almost a month on my iPhone 6 (on the latest iOS) and basically I’ll open it to connect (happens on any WiFi network or LTE) and without me doing anything I’ll lose the VPN connection after about 20 minutes, give or take. Sometimes it’ll stay connected for a couple of hours but I don’t think I’ve made it any longer than that. More annoying, there isn’t any sort of setting for it to automatically reconnect once it disconnects you. I have to manually go back in to the app and re-connect once I realize the connection has randomly dropped. I subscribed for NordVPN primarily for computer usage and was interested in the iPhone app but this thing really isn’t very good.
Great App & Service, Minor Issues
by theRealDSW on 2019/09/06 16:02
I love this service and have it integrated into all my devices. Only thing that really pains me is for some reason the app will log me out, perhaps when it performs updates? I don’t find out until I occasionally notice the VPN symbol missing when I’m on public WiFi. It’s only when I open the app that I realize I’m browsing public WiFi unprotected... there needs to be some sort of backup, maybe an email that lets me know I’m browsing public internet with no VPN. Please consider fixing this as I have the app set to automatically connect to unrecognized WiFi access points. Aside from that, this has been the best VPN service I’ve used to date and I’d highly recommend it to anyone!
So Far, So Good...Mostly
by Recynd on 2019/09/13 17:01
I’ve used several other VPNs in the past, but they all seemed to slow my connection speed considerably. Not so with NordVPN. My connection is as fast as ever, so I don’t notice it running. I also like that I can choose domestic or international routing. NordVPN is easy to set up, easy to use, and doesn’t get in my way. The only issue I have (which may be endemic to all VPNs) is that I can’t access certain sites: I get a “Safari cannot open the page because it could not access the server” message. However, when I shut off my VPN, voila! I can access it. So there’s that. On the other hand, do I really want to access sites that insist on being able to track me? (Sadly, yes.) In any case, that’s the only issue I’ve run across while using the app so far.
Works 60% of the Time
by Solver7 on 2019/10/18 01:25
When it works it is more often good than bad. At times it does slow down considerably and I find a server close to me that shows lower utilization and when it lets me connect, that resolves the slow speed. But it does not always connect to those servers (Los Angeles) and at those times I pick another city and connect without issue. Mostly didn’t work when I was in New York. Neither quick connect nor manually choosing a city would work. It would connect at first and then after a few minutes stop working and I would just disconnect and stop using it. The user interface is adequate, it is pleasant to look at, and I would rate this “easy to use.’ If you only need an occasional vpn, this would be ok. If you are interested in a full time vpn, look elsewhere.
Slow speeds, inconsistent & Bad billing
by emeraldcitystyle on 2019/01/31 15:40
This vpn supposedly received positive reviews so i signed up (trusting a paid vpn was better & this one got good feedback). The speeds while using were intermittent and mostly terribly slow with continual disconnection requiring login x2 each time making everyday use a pain & time consuming. Using on mobile made most applications unusable and again caused more problems, slowdowns and glitches so a pain to use. Automatic billing continued to charge my card after i tried to cancel and contact company with no response. Took 8 months to finally end it (was billed monthly). Ended up paying paying more than if bought yearly plan and overall very dissatisfied with everything. Don't trust the reviews as many are mostly fake or paid to increase reputation. This is a crappy product better to use one that works (especially if paying for it)!! Found a new one that actually works and coat is better!
Terrible service abroad
by dm neko on 2019/02/26 02:02
I purchased NordVPN, it’s ok in the USA, albeit the interface is clumsy. But I wanted a vpn as I was spending considerable time in China. It never worked, not two days after being in China, I tried to use it and it was blocked. Unbelievable! The customer service was nightmarish, just looping the same lame excuses. Before that, in the USA, I had to spend 4 hours setting up an obsfucated Server with their rude customer service. I never got my money back, never got resolution. So I switched to express vpn. They are amazing! Expensive, but worth every penny. I can connect anytime in China, my internet speeds don't slow to a crawl (other than the fact that Chinas internet speed is pathetic ) it’s much more user friendly than NordVPN, you simply choose obsfucated server. Or, they have a list of servers to us for China. they frequently update and so now I easily circumvent the great firewall in China and have access to whatever I need. NordVPN is utterly worthless abroad.
Worst
by !Mephistopheles! on 2019/08/01 22:12
It irritates me that every time I want to change servers a screen conveniently appears with a button in the sample place where I’m going to push connect. So as I’m going to hit connect a screen appears and I hit the button to disconnect because it thinks I need to change my password. For what? I dont work at the pentagon why do I have to change my password to something I can’t memorize. Why do u feel the need to trick me? You don’t think I’m old enough to know what I don’t want my password changed? You go to google and you need to verify that you are human because there are so many people committing crimes with this app. I constantly have to go back and change servers because my ip address has been banned. When I try to change servers this dumb thing tricks me into disconnect. Good luck does not work with Netflix or with anything really. You will be tired of being banned from every website you go to. I’d stay away.
It’s a shame
by Brian Xing on 2019/04/14 18:52
It could be great with the deal which was provided on their website. I purchased a 3-year plan basically without thinking about it. Then I realized that this vpn doesn’t work in China (for iPhone) at all. I had sent emails to the support team asked for refund, however, every time they will give you a solution and it would work for couple of days. (Some specific areas happens to work for a short time and eventually they would be shown “offline”) So I have had enough when last time that happened and then I ask refund again. Guess what? They emailed me back with a negative attitude and rejected my request because of “30-day policy”. Nice try nordvpn. It happens that I do know a bunch of people who are looking for a VPN app over here. Not only will you lose those potential clients, but also I’ll use every way I can to let people here know what’s gonna happen when you decide to make a purchase with nordvpn. : )
Troublesome
by [Hand Shake] on 2018/12/21 02:19
Admittedly, I only used NordVPN for a short time and I didn’t work with support to fix the problems. My stance is that there shouldn’t have been any problems. You may feel more patient & generous. First I had trouble just signing up. I submitted a request for a password confirmation 5 times. No email ever arrived. Not in spam folder or junk or any other folder. I emailed to customer support. They fixed the problem and within 24 hours I was in. That’s 23 hours, 45 minutes too long. OK, now I’m excited to use it. Connecting... connecting... connecting... Connected. Whew. OK. I’m surfing, put my iPad down for a few minutes - no connection. Connecting... connecting... connecting... Time for a refund. You have to chat with Support to get a refund. They asked a bunch of troubleshooting questions. I said I didn’t want to fix the problems, I want a refund. They said OK, I should have a refund in 2-3 days. If so, I’ll consider myself fortunate.
Prepare to wait
by adamonboart on 2017/09/11 12:54
Wow, I've been a Nord VPN customer for over a year, and the connections used to be easy and quick. They've added hundreds of servers since then (now numbering in the 800s in the US), but connectivity is slower than ever. Read the other reviews, and I'm having the same problems. I unlock my phone to check email or lookup something, and the sit 45 seconds while it tries to reestablish the VPN. If I'm on LTE instead of wifi, it's a little faster (25-30 seconds). Siri is impossible to use because it requires an internet connection to recognize your voice. I'll say "Hey Siri," and it'll make the beep sound, listen, and then sit for 20 seconds until it somehow gets around the kill switch and recognizes my words. Also realized my Apple Watch connects to wifi independently of the phone, and it doesn't have VPN, so all my notifications, texts, and emails are insecure already!
Downgraded to 1 star
by Nobody you know 87 on 2018/11/07 15:04
My prior 2-star review, and the developer’s response have vanished. I’m dropping this from 2 to 1 star after taking the developer’s advice to contact their support. The chatbot I interacted with told me that one problem (no vpn indicator on iphone x’s smaller icon bar) had never been reported before. I simply do not believe that unless/until the developer provides a screenshot of an iphone X showing the VPN indicator displayed in the bar along side the battery and network meters. I do see temporarily see the vpn indicator when first connecting but it is immediately overwritten by the network strength meters. Thus I get no indicator when the VPN has disconnected. They told me the other problem (continued internet access after vpn drops despite enabling the kill switch) was a phone problem requiring a full reset. Sorry, I don’t believe that one either and I’m not about to fully reset my phone because that *might* benefit a single app.
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App name
NordVPN: VPN Fast & Secure
Description
Enjoy safe and private Internet access with the world’s most advanced VPN. With NordVPN app for iPhone and iPad you can privately surf the Web and secure your Wi-Fi connections against various cyber threats. Sign up for your free trial now. Read on for more! PROTECT YOUR PRIVACY Open the app and pick one of our 5700+ remote servers that are located in 60 countries. STAY SECURE NO MATTER WHAT With the NordVPN app on, all your Internet traffic is strongly encrypted and extremely difficult to decipher. What is more - we don’t keep any logs of your activity. JUST TAP AND RUN Click the activation button to turn your protection on and off. To select a server, simply click on the map or browse the country list. TAKE US FOR A TEST DRIVE Still not sure? NordVPN offers a 7-day free trial on all subscription plans, so you have nothing to lose. YOU MAY ALSO LIKE THESE FEATURES: - Unlimited VPN traffic - Friendly 24/7 support - Automatic Kill Switch - Connect up to 6 devices under one account - Military-grade encryption protocols (IKEv2/IPsec) Ready to go? Try NordVPN for free now. Automatic Renewal • NordVPN is a paid service so you’ll need a subscription to get started. The 12-month subscription plan costs $83.99. • The payment will be charged to your Apple ID Account at confirmation of purchase. • The subscription renews automatically unless the auto-renew is turned off at least 24 hours before the end of the current billing period. • Your account will be charged for renewal within 24-hours prior to the end of your selected subscription. • Your subscriptions can be managed and auto-renewal can be turned off by going to your App Store Account Settings. • You are welcome to read NordVPN Terms of Service and Privacy Policy here: https://nordvpn.com/terms-of-service/
Cancelling today
by Tabbita9 on 2019/11/17 17:55
My job requires me to travel outside of the States so I purchased this VPN to be able to stream the shows I enjoy while traveling. This VPN App simply doesn’t do its job.
Cuts internet speed down more than half!
by Hdfatboy35 on 2019/11/17 15:57
Bandwidth went from 93mbs to 24mbs with NordVPN running. Can’t stream movies with NordVPN running! Ridiculous how much bandwidth this vpn uses 😬 If you have over 200mbs it might work for you, but if you have 100mbs or less, and want to stream live tv or movies forget it!!
😱😱😱
by pkriyen on 2019/11/17 08:24
Cant watch japan Netflix...
Life saving
by Gilbert295 on 2019/11/17 04:24
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
Unsuccessful Connections
by New Roadie on 2019/11/17 04:08
Just to report that some of my web services are blocked when using the VPN
No more worries
by SallyOrElse on 2019/11/17 03:06
I don’t like having to worry about privacy and security when I’m out and about. I don’t even like having to worry about these things when I’m using my own WiFi network. Yes, I have an excessive amount of network security at home BUT I still wanted that last piece of the puzzle - a top-notch VPN. There are many companies out there offering secure virtual private networks. I researched many of them. I found that the NordVPN service was always ranked #1 by many of the PC and Tech sites. I finally stopped stressing and locked into their 3-year plan and have been cruising right along ever since. Thanks for this terrific software!
Waste of money and time
by Jaycub456 on 2019/11/17 02:26
Absolute worthless!
Great When It Works
by Cȯde 002 on 2019/11/16 21:51
Nord VPN on iOS is a dumpster fire of its desktop counterpart solely based on its connectivity issues. Not only does it continuously disconnect itself every time when you lock your phone, it also gives you a false positive connection when you reopen your phone. I’ve had to constantly disconnect and reconnect the VPN connection since it always shuts itself down even when it’s running in the background. While you’re using the VPN, it works really well and the connection seems on par with the desktop version. The vast amount of servers to connect to and the simple UI is also a plus. Overall, I wouldn’t recommend Nord VPN for iOS because the experience of not having a continuous and stable connection throughout the day is a major problem and takes away the fluidity of browsing the web without it. Support said they had a fix coming up to solve the issue but that’s why they said since last year, and I don’t see any effort to change it.
Went from great to garbage.
by 6664206996024666 on 2019/11/16 21:26
Dude if you have a mobile VPN make sure it doesn’t crash apps that are practically on everyone’s phone. Facebook services haven’t been working for weeks, my browser hasn’t been loading anything for weeks. Nord used to be my #1 recommended VPN, I’d never recommend something you pay to cut your service off though. Disappointing and uninspiring.
Unstable - consistently drops connection
by iracecars on 2019/11/16 17:40
I’ve tried various locations on multiple networks (home, work, cafes) yet every connection drops at exactly 30 seconds. Not sure what’s going on. Service used to be reliable but now it’s useless
Pleased
by Xpensivebillz on 2019/11/16 15:44
The best VPN but work on the automatic logout it’s annoying sometimes
All cost and no service
by fbdycelktr on 2019/11/15 19:48
They sure don’t tell you how it will likely keep your internet from working properly in some countries overseas, thus making it useless
New update needed. Fix Facebook/instagram
by Tenpoundhero on 2019/11/15 19:15
After the latest update, all Facebook services, including Instagram, will not load. I've tried every type of server from many countries on multiple devices and they will not load.
iOS App Performs Terribly! 📵🚮💸😔
by The Annoying Truth on 2019/11/15 19:05
I chose Nord for one reason, ANONYMITY. 💵 - Can easily purchase a one year subscription card with CASH at Best Buy. 🛃 - They're not in a Five Eyes (NSA Surveillance State) country. 🗂 - They don’t keep any logs. My Bona Fides: Software Developer & former Network Engineer. EXPERIENCE: Unfortunately, Nord has not performed well on our iOS devices. After two months of constant issues with connectivity and speeds, I’ve given up and deleted the app from iOS devices. Additionally, their iOS app takes about 10 seconds to load/open, which becomes aggravating when you have to constantly access it to troubleshoot issues. However, Nord does perform relatively well on our Amazon Fire TV (Android) and on our MacBook Pro’s. 🤷‍♂️ ALTERNATIVES: Alternatively, we had a great experience with Private Internet Access (PIA). PIA performed flawlessly, across all devices. Initially, I was able to anonymously purchase a one year PIA subscription by simply exchanging a $50 Best Buy gift card on their website, using their optional third-party service called Pay Garden. Unfortunately, Pay Garden’s current exchange rate requires a $100 gift card to receive a one year subscription. Hopefully, PIA will eventually offer subscription cards in retail stores. Note, PIA is located in a Five Eyes 👁 country.
Slow or can’t access sites
by DanDiamond on 2019/11/15 14:08
I frequently have to turn it off to access sites because they won’t load or take forever. I’m looking for alternatives.
Really good one.
by Red.bourn on 2019/11/15 10:18
Very well done, connected me to the server with the greatest speed ever. Thanks to the developers.
Surely my first choice.
by Woodeson3 on 2019/11/15 10:14
I would prefer this one over any other. Friendly app and works at great speed.
Designed classically
by Gudeman1 on 2019/11/15 10:10
It has been designed classically. I have to appreciate the smoothness of the application.
Strong option
by Brose.0 on 2019/11/15 10:07
A considerable option if you are looking for a reliable VPN.
Go invisible!
by Garbott9 on 2019/11/15 10:00
Nord VPN is a great way to get secure online. It make you go invisible.
Not a bad VPN.
by Toy Auckland on 2019/11/15 09:56
This VPN is not bad. I am very happy to have it in my phone. Good one.
Great job
by Warriorroove on 2019/11/15 09:50
The VPN is doing well. Nice job.
Very few apps can do this.
by Ellerby9 on 2019/11/15 09:46
Absolutely mesmerizing its users with great speed this is what Nord VPN is all about.
Speedy stuff
by Edney. on 2019/11/15 09:42
Got great results. Connects fast and makes me go invisible.
My wish fulfilled.
by Beynkn on 2019/11/15 09:38
I wanted to have an app like this for years. Protects my privacy so well. This is awesome.
Remarkable speed.
by Darnborough on 2019/11/15 09:35
The speed is remarkable. Connects to server very quickly.
Supreme VPN.
by Suller9 on 2019/11/15 09:31
A VPN like Nord can be called as a supreme VPN. Good one.
Helpful without any doubt.
by Rihosek Thexton on 2019/11/15 09:24
There is no doubt that this is a very helpful one. Such speech can make life easier.
Super easy to operate
by Cindi6 on 2019/11/15 09:20
Nord VPN is the most easy to use VPN. Great user interface.
What a VPN!
by Shillabeer Laurie on 2019/11/15 09:17
I don't have the right word to describe it. My best attempt to do so would be referring it as the best VPN.
Nice interface.
by Strowther on 2019/11/15 09:13
It would not disappoint you as it has a very friendly interface.
Deserves 100 star ratings.
by Dyers.10 on 2019/11/15 09:06
It delivers very well and deserves as many as 100 stars rating. I am very pleased.
Doesn't take much space.
by Sadie D Murphy on 2019/11/15 09:02
Nord VPN uses very less memory space. An easy app to have and operate. I am happy.
Is it possible to replace it!
by Michael E Dahlin on 2019/11/15 08:59
Connects to all the servers so fast. It is well designed and easy to use. I don't think this is replaceable.
I am so thrilled!
by Darwin D Wilson on 2019/11/15 08:55
The experience was a great one. The great speed thrilled me. It is not an ordinary VPN.
Deserves the fame.
by Onofredo. on 2019/11/15 08:51
I am not surprised at all to see this VPN getting so many users. It is a good VPN and it deserves to be where it is.
Great offer.
by Frances J Martinez on 2019/11/15 08:48
It is free for 7 days. During the trial period also, this one works very fast.
Best by miles
by Alldre.89 on 2019/11/15 08:44
This is the best VPN. There are no issues with it. I love this app.
I would consider
by Kloss. on 2019/11/15 08:40
Numerous benefits associated with it makes it worth considering. A great application.
Nord VPN is stunning.
by Sporle on 2019/11/15 08:36
It deliver the way no other VPN can. The connection time to server is pretty good. I would strongly advocate.
An app so smooth.
by Black-Plum on 2019/11/15 08:29
Smooth app is the term that suits Nord VPN. It works very well.
😍😍
by mahan_a_2003 on 2019/11/15 05:55
Really useful , it was really help me
Good UX but functionally and bugs aren’t
by Marketing Master 123456 on 2019/11/15 01:19
The functionality are good but some does not work. Ironically most of the features are accessible through a windows computers. However, macs and iPhones are not as easy and it seems all the features nord adversities are not available in the app on iPhones or macs... a little bit deceptive....
Frustrating and dysfunctional
by Citizencase on 2019/11/15 00:46
I finally had to delete the app from my IPhone because of increasingly bad connections: 1) Social media feeds were frequently unable to refresh 2) News feeds would not update 3) Slow browsing, pages taking extended time to load 4) Frequently disconnected, often requiring manual intervention A customer should NOT have to open the app and tool around, or call customer service, every single time they want a seemless connection with security that THEY PAID FOR. I paid you to take this hassle off my hands! Now I’ve deleted an app that I paid a year to use. DO NOT tell me to call customer service. Fix your product instead. Just fix it. Others are complaining about the exact same thing. Fix it.
It doesn’t work well in China
by dfgjvyhcyf jj on 2019/11/14 11:08
It doesn’t work well in China, you have to manually type account, and if you purchase through Apple you cannot ask for a return.
Pleasant experience
by McGilvra. on 2019/11/14 10:54
It is my pleasure to have this application installed in my phone. This is the best app ever.
All in all, a great one.
by mueller.rudolph on 2019/11/14 10:40
Considering various aspects, this VPN is the best one out there.
How to describe it !
by Somerset14 on 2019/11/14 10:18
I can't find the right word to describe this classic VPN. Amazing one.
Easy to set the unit!
by Edwards.Zk on 2019/11/14 10:14
Very nicely built and easy to set up. This VPN is astonishing.
Purposeful
by Oldacres1 on 2019/11/14 10:07
The app serves its purpose exceedingly well. I am pretty impressed.
Easily, the best VPN.
by Gaydon.4 on 2019/11/14 10:04
I can easily say this is the greatest VPN ever. Top quality.
Takes no time
by Silley Clough on 2019/11/14 10:00
It takes no time to connect. Astounding stuff!
No issues that slow down
by Ailina. on 2019/11/14 09:56
So far no issues have been witnessed that can slow down its terrific speed. Amazing VPN.
An example of class
by hilll.lester12112 on 2019/11/14 09:53
This is a classic one. I am happy to have it.
Not to worry.
by Allison Sharrard on 2019/11/14 09:49
I am untraceable. This VPN makes me invisible. Right choice for me.
Very agreeable.
by Colleymore on 2019/11/14 09:45
I would agree completely if this one is referred to as the greatest VPN ever.
Nothing can compare
by Arthur.99 on 2019/11/14 09:41
No other VPN is so suitable. The features are captivating and the working is agreeable.
Highly sought after
by Selby Haine on 2019/11/14 09:38
Nord VPN due to its speed is sought after by many. This is here to stay. Honestly, the best VPN.
Feature are great
by Attridge.6 on 2019/11/14 09:34
Such good features it has to be the Nord VPN. Really good one.
No doubts
by Agett8 on 2019/11/14 09:30
There are no doubts about this VPN being the top one. Astonishing one.
De best!!!
by bitcoin flyer on 2019/11/14 09:30
Finally can this be normal already
Something about it is so special
by Bonita M Wilkinson on 2019/11/14 09:27
There are so many factors that make it a considerable VPN. A VPN so fast is desirable at any cost.
What features!
by hills.juvenal on 2019/11/14 09:23
Excellent way to get invisible on the net. Best VPN.
Excellent service.
by David A Miller on 2019/11/14 09:16
The support team is also good. I am really excited about this VPN.
A big hit.
by Rufus.9 on 2019/11/14 09:12
Due to its speed and effectiveness, this application is the most sought after VPN tool. Awesome
Best in the business.
by uoberbrunner on 2019/11/14 09:09
Awesome speed! Best VPN on the planet.
Most valued VPN.
by Anastassia Jenson on 2019/11/14 09:05
Best VPN administration ever. Exceptionally valued.
Considerable.
by angelica.kilback on 2019/11/14 09:01
This is a top VPN conveying the most ideal VPN administration.
Love it so much!
by Tobye Sterry on 2019/11/14 08:57
This one is simply relentless. I like it to such an extent.
Fast and effective.
by Crotch. on 2019/11/14 08:54
Done, associated me to the server with the best speed ever. I am grateful to the designers.
Helpful
by milan.dickens on 2019/11/14 08:50
It would not disillusion you as it has a well disposed interface.
Crazy speed.
by Kin.36 on 2019/11/14 08:43
This VPN can be associated with some crazy speed. I love it.
5/5 stars
by ronn154 on 2019/11/14 08:39
The perfect VPN that suits the modern day users. Very fast.
Doing really well.
by Hans.8 on 2019/11/14 08:36
This one is just unstoppable. I like it so much.
Nord , the best VPN.
by Linsay.9 on 2019/11/14 08:32
The best VPN in the world. I just love it. Amazing stuff.
Excellent VPN, closest to perfection.
by Smullin1 on 2019/11/14 08:28
This VPN, known as the Nord VPN is absolutely stunning. I really love this one. Good speedy VPN.
Good
by innowhizzie on 2019/11/13 22:54
Enjoy it and the best
great app! great deal
by Riku2012 on 2019/11/13 20:13
the only fault I can think of is that it sometimes randomly disconnects and reconnects. Otherwise, an excellent service with great plans.
Several Annoying Issues
by Cr3ate on 2019/11/13 13:31
1. Keeps logging out 2. Does not support FaceTime on IOS or Touch on Mac so have to go find the password every time. 3. Have to reinstall the VPN profile 4. Speed significantly slower with it connected. I have to keep looking for new servers and testing the speed. 5. Just strange and unexpected connection issues like Safari day I f I am not connected to the internet when I am. Could not recommend! Just got a month to test it out and not sure I’ll be back once it is over.
Best so far!
by dude1384 on 2019/11/13 09:17
Really great vpn app!
Fast, lots of connections, reliable
by 8793d on 2019/11/12 23:26
I really like this VPN for the reasons stated in the title
Reassuring
by cingkui9 on 2019/11/12 23:04
It is reassuring to have NORDVPN to protect my privacy.
🤬🤬🤬🤬
by no one so what on 2019/11/12 22:48
Garbage!
Inconsistent connections
by Wes Coleman on 2019/11/12 22:25
The app and service are great as long as I can get a consistent connection. It seems like more and more often I’m forced to disconnect from a server because I can’t get any data through it. I spent the first few months with NordVPN almost completely issue-free, but in the past few months the data connection issues have me considering switching to a different service. I’ve got about 4 months left on my subscription, get to fixing these issues Nord!
Even while logged in, it can be very difficult to get it to connect
by JaredC55555 on 2019/11/12 21:59
Just keeps ‘thinking’ and attempting to establish a VPN connection. Very unreliable. UPDATE: Got a response from the developer saying I should use the TCP OpenVPN. Still really difficult to get it to connect on certain public wifi networks. Times out and gives the error: “Connecting has taken too long. Tap ‘RETRY’ to give it another go.” I’ve attempted using all the various connection protocol and it is no bueno on all of them.
50/50
by Sergei632 on 2019/11/12 14:34
When I first started using this app about a year ago everything was smooth, good connection speed, always auto connecting,and rarely had any issues. But now it takes a good 5 minutes to auto connect, can't tell the difference between wifi and cellular data gets stuck, I have to restart my phone before I get a connection, not to mention when my phone goes to Screensaver mode the connection drops. This app was good to me before but I got 3 months left and I doubt I will renew my sub
Hi
by Dorclove on 2019/11/12 12:51
Best VPN I have ever used
Good product.
by Melina.0 on 2019/11/12 10:21
Going to nord vpn was easy. Click here and there and i'm secured. Ok product.
Great support staff.
by thad.007 on 2019/11/12 10:18
Brendon for customer support helped me out with the account. 5 stars
Top service.
by Willarton2 on 2019/11/12 10:16
Amazing VPN service!
Can anyone answer this?
by Pavkovi on 2019/11/12 10:14
Is nordvpn available on my ddwrt router? I need to have it on all my home network
Convenient
by Wheatcroft. on 2019/11/12 10:12
Easy to use and have more places listed than i expected
Everyone should try this
by Hussey. on 2019/11/12 10:10
Best one out there. Give yourself a treat and rest assured it's great
Has everything you want
by cbodeoscar on 2019/11/12 10:06
Nice VPN I like it
Love this!!
by Dougary3 on 2019/11/12 08:28
One of the best VPN ever!!!
Unstable
by Mokyhokybongohonk on 2019/11/12 01:58
The platform is unstable on both ios and win10. Tired of messing with it. Tired of putting myself at risk. I would love a refund. I'd switch to Norton 360 with VPN. Does work well on Android though.
Latest Update Breaks Functionality
by Ghost4812 on 2019/11/11 23:24
I loved this app previously but the latest update made it unusable for me. 1) CyberSec now blocks all social media. No matter if I'm connected to any wifi or just on my phone's data, social media will not refresh if CyberSec is on. 2) Onion servers were removed. I am unable to connect to Onion servers as they no longer appear under "Specialty Servers" and there is no option anywhere else. 3) Any connection is automatically made "P2P" even if P2P was not directly chosen. If you attempt to disconnect from P2P, it simply disconnects entirely and any new connection is automatically P2P. No way to turn it off. Fix these issues and I'll update my review.
Updates screwed it up
by ArcticAirborne on 2019/11/11 21:46
Updated to connect to the best host servers for the area. App/program is now buggy and needs constant force quit. Please fix it as it was a 3-5 star product previously.
User
by thefunstertran on 2019/11/11 15:54
Pricing is very competitive, every time came to renew they give great discounts on top of low prices for excellent/fast speeds. Easy/friendly to user interface. All good things to say only. Lolz
Peace of Mind
by theRealMickster on 2019/02/02 18:35
I’m not a paranoid person, but I also don’t want to get burned for being naive. I did a lot of studying before choosing a VPN, and NordVPN has been giving me peace of mind, especially when I’m utilizing free WiFi at a cafe or hardware store. People ask me, “You have unlimited data! Why do you even connect to those routers?” Typically, it’s because I need to utilize some feature they’ve built into their system (to get you more connected with them in another way). There are certain sites or apps that this will slow down. Its not a glitch. It’s actually revealing as to what those apps really do when it comes to tracking your location or monitoring public use. Sometimes, it does slow down because of some communication issue somewhere in data path, but I either just keep going until it speeds up again, or I disconnect from my WiFi and reconnect. Then, it goes back to normal.
Great Service
by CCguru on 2018/05/24 14:34
I find NordVPN a great service. I researched long and hard to see if there were any definite winners, and there were not. I think the biggest problem is potential conflicts of interest with the various reviewers. Still NordVPN seemed to come out at or near the top in most of the reviews, so with that I decided to give them a try. This is my first try at a VPN service, as such, so I am far from an expert in his area. I was looking for basically three things 1)ease of use, 2) security , and 3) speed. With NVPN I have been very pleased with all three, but there is a little room for improvement. This could easily be a stellar 5 Star service if they tweaked their client apps a bit. I have a 60 Mbps Internet service. My normal worst case is to drop to 20 Mbps. This sounds terrible, but it is not as bad as it sounds IMO. By switching to a different lightly loaded server, however, my speed only drops to around 55-58 Mbps which is basically imperceptible. Some of NVPN’s client apps make it easy to locate and select a nearby lightly loaded server and others don’t. It is important to seek out a good server if you are getting a real performance hit, so if NVPN would build this manual capability into their clients, through filtering etc, they would be exceptional and definitely 5 Star.
Frustrating slow.
by Digital Ivy on 2019/07/28 14:47
I paid for a 1 year subscription and use this app on my XS and on my PC. I use the option to let the app to choose the closest server. Nord VPN lags my apps on my phone, which is extremely annoying when using my phone for shopping in town. I often have had to wait for more than a minute for coupon apps to load and specific store apps to load content now. Some apps became so slow they wouldn’t load content at all making them useless. While aware that VPN slows connectivity slightly due to encryption, this is the first one I’ve used that creates such an issues that that I notice a huge difference. On two different occasions I’ve had to reinstall because for some reason Nord disconnected, the app and my phone won’t store my password for the app, which wouldn’t matter anyway because when I enter the password in, the app tried to log on then logs off, as if the password is wrong. I check several times, the pass isn’t wrong. Uninstalling and reinstalling immediately fixes this. For the most part I have no issues on my PC with this program. Every now and then it will disconnect and then just not reconnect again, leaving me offline all night. This isn’t something I have experienced prior to using this on my PC.
DONT DO IT!
by Jdbusinessmail on 2018/11/20 09:22
So it has not even been ONE DAY since the horrible software went out...it kept reconnecting all of the sudden then ALL my apps did not work ...i have an iPhone 10 brand all filly updated...i make a complaint and they attempt to handle my complaint by asking me 200 questions????!!...then i ask WHAT ARE YOU DOING TO FIX MY PROBLEM..i submitted a ticket please fix it....i get the crazy runaround and am asked 200 questions..i even ask for a supervisor to no avail! i also see they are in Panama s thats a little sketchy idk ...CUSTOMER SERVICE IS HORRIBLE AND SO IS THE SOFTWARE...WHATS THE POINT? i downloaded express vpn and everything is awesome now ....my cousin also had that issue and he told me about it and he also went to express vpn ....these guys dont get that you just need a problem solved not 200 questions...its sad but i cant do nord vpn its 2018 and they are rude to customers and never touch your account to see of there is actually something wrong with the account or their server or anything....please do your research before buying this product its 100 a year btw and on the first day it started to act up UPDATE:i looked at the ripoff report review they have horrible reviews online and on this PLEASE DO YOU RESEARCH before buying! READ all the fraud billing charges and horrid connections everyone talks about and omg customer service is the worst!
Do NOT BUY IT!
by Ttacmz on 2017/11/04 15:45
I bought Nord for my Mac Pro. It worked fine the first day. For whatever reason the second day I got to spend four hours on chat with their tech specialist downloading other files so that I could actually work on the Mac. It worked for about two days and then certain website start dropping off you couldn't get them. Then the second week it started cycling on and off we couldn't connect to any servers. The real problem is you have to have a VPN to contact their service tech so I have an app and a continual loop of emails. He finally gave me a way to talk to the technician the technician is all of about 10. How the technician will do for you is have you flip switches on and off uninstall and reinstall the program I've now been on with them for another hour and a half. Still nothing works and I don't want to refund my money because I've been working with them for almost 3 weeks now, which means that I've gone over the 30 day moneyback portion of their agreement. I've told them that they can keep their one-month that worked I'm willing to pay for that and they could refund the remainder. But they are insistent that I should stay with them and continue to waste my time or just let them keep the $100 I paid for a service that doesn't work.
Nothing but trouble
by Reggie IT Novice on 2019/01/10 01:28
After downloading the application, I got connected, but could do nothing else because neither the account or the heart icon appeared. I promptly wrote to customer support which replied slowly, providing canned responses indicating that they had not even read my emails. Even worse, most of my email reply messages were blocked, stating that the server was unable to relay messages. I tried every remedy I could find online, including delete that mail account. When I tried that, and restored the account, I found all the email in the outbox had disappeared completely . Suspecting that the Nord application might be the culprit, I tried to disconnect it in settings, but it immediately came back on spontaneously. Finally, I went to the application and successfully disconnected it on my my IPhone . I then went to the Outbox and tried to send an email I had written after the account had been restored, but the server had rejected it sending it to the Outbox. Success ! I have had no problem with the phone’s email since. Because I had the same problem with my IPad, I was about to disconnect when I was asked to write a review. This is it. I will now try to disconnect on my IPad . And demand a refund.
Not great for a day to day VPN.
by Blak225 on 2019/11/08 15:17
I have been using this for maybe 6 months now on my Mac and iPhone. From day one I’ve had frustrations on both platforms and they haven’t been fixed or made better at all. iPhone problems 1) email app (I’ve tried 3 different apps) will stop working and deleting app, restarting phone won’t work. Only way to get email sometimes is to killVPN connection. 2) worst problem, when you turn your phone on from a black screen and you’re connected to WiFi you can’t use the internet until you turn the WiFi connection on your phone off/on a few times and help your phone “realize” you’re on WiFi not LTE. My computer has had similar issues with the app from the iTunes Store as well as the VPN site. Most of the time I have to turn off the VPN completely just to get the internet to work. 🤦🏻‍♂️At this point it’s only useful for specific times when I don’t mind messing with it. Hard to understand how such basic user issues have not been met or addressed for 6 months I’ve used it.
Can’t maintain a connection
by $321$123$ on 2019/03/22 01:36
This seemed like a great idea and product and I believe at the heart of the matter it is but at least half the time when I start using my browser, nord is not connected even though I always have app running or disconnects in middle of session and I have to reconnect and keep trying different servers. Which is why I have kill switch turned on because otherwise you would be surfing and not know you no longer have protection of vpn. I have iPhone se. if you are using out of country server you will simply not get into lots of websites . And I can only speak to iPhone on this issue, your iPhone will sometimes report your location to sites even if you are on vpn. You may be able to turn something off in your settings to not allow that but I have not really tried. I bought NordVPN just to use it when I was using credit card or financial sites and for my kids to have on their phones for “weirdo” security and as long as you make sure it’s live before you start surfing I think you’d be good.
Not Helpful for China/Confusing Tech Support
by QufuChina2019 on 2019/06/04 11:14
I bought a subscription to VPN before I moved to China because the online reviews were so good. I could connect without problems in the US, where having a VPN wasn’t essential, but as soon as I got to China, I had endless troubles. I was never once able to connect. Every couple of weeks, I give this VPN another earnest try, but then after a series of emails with their tech support and a few hours lost down the rabbit hole of their instructions that don’t work, I give up. Connecting shouldn’t be rocket science. I have two other VPNs, and I don’t need a coding certificate to use them. They have their problems—brought on by the Chinese government—but they always connect when the government here isn’t cracking down. Nord won’t connect in the sunniest of Chinese political climates. My one wish is that I hadn’t signed up for Nord in the first place. Now I read that I have to manually say no to renewal when the time comes. Hoo boy! Someone at Nord appears to be writing all of the positive reviews. My advice: stay far from this VPN. It will waste your time in the same way that a government that restricts its Internet traffic will.
Great App, Room to Improve
by Floski123 on 2019/05/22 02:05
Nord is one of the better VPNs out there. I’m pretty satisfied with the desktop and mobile offering. The widget is extraordinarily helpful; I use quick connect a lot. There are some things to improve, largely around switching between data and WiFi. Sometimes, WiFi is on but only the LTE appears (without the VPN badge) and nothing goes through nor does it attempt to connect. It gets into a weird state between the WiFi trying to connect and applying VPN to the data connection. Weirdly it also doesn’t work with Bank of America, at all but that’s likely on their side of things; frustrating that I have to turn off VPN to mobile bank but whatcha gonna do Overall great product, I recommend it to anyone that’s looking. Once you get used to the slight drop in speed, as with any VPN, there’s no looking back to the days of insecure connections. It’d be great to see Nord continue innovating in the security space and offer even more tools down the road.
Great VPN!!
by SlateCoal on 2017/12/16 12:26
Have been using Nord VPN for about a week. It’s my 5th VPN and so far, LOVE IT!! Customer support is excellent, fast to respond and go above and beyond, to assist. My cell is hacked & I needed a good VPN, to do anything on my cell. The hackers already broke through multiple VPN’s. Nord stopped a Hacker already and was the 1st VPN to do that. If I could double the stars given, I would. A great VPN, excellent support, can be used on multiple devices. Catches & stops Hackers. What more could you ask for? Very happy with my purchase. Plus, it has plenty of countries to choose from, numerous places to connect. Also gives you the load and the distance. I normally don’t write reviews but did this time in case someone is looking for a good VPN. I have an iPhone that is not supposed to be able to be hacked, but it is. If anyone else is concerned about privacy or being hacked, check Nord out. They even send very useful, tips. So far, I love this VPN!!! A++++++++++++
Excellent Updates
by Poiujfret on 2019/05/03 02:03
When I purchased my NordVPN subscription it was mainly for my PCs, so the phone app was a nice extra that I would occasionally use. Initially it was almost more trouble than it was worth, however over the past few months the devs have pushed a significant number of patches for the mobile app. These patches have improved performance, added features, and just overall really improved the experience. I don’t generally write reviews, but the devs definitely deserve praise for this one. Initially I would have given it 3 stars - not great but not bad, a useful app that had problems. After all of the changes, easy 5 stars. I do wish it was more clear what is being used for DNS. I have adjusted the DNS settings on my phone, while connected does Nord inherit those, or simply connect to their DNS? That’s my only very minor gripe, keep up the excellent work!
Wow read what folks say is true rude customer support
by GnnBroadcasting on 2018/12/31 21:11
Ok now told only customers have chat mode, as I am on 3 year plan due to family and friends also have is why I got it as well. Now today no servers found errors, data re entered just gone after told to reboot the Harrison told is now off that I understand, but then NO CHAT MODE OFFERED BUT WARNING POSTED BY VPN ONLY AVAILABLE FOR CUSTOMERS AS I WAS IN CHAT MODE. SEE these ratings here is true, just over night rude and now no customer support no chat support and no servers to connect, wow happy new year, this is totally unacceptable. This is what they post live online trying to get customer support. We only provide support for our customers over the chat and email systems. But we can assure you that our team of bright and analytic minds will tackle all your issues and questions with the utmost precision and provide you a solution in no time. Feel free to contact them anytime via chat or email by clicking on the buttons below. That is what you see trying to go back to support that now is not available, as others say here this is never acceptable to me as new customers or to any customers.
Worth the money!
by CV Outlaw on 2018/04/24 20:14
Easy to use, safe and secure. Look for a promotion before signing up to save yourself some dough. If you can’t find one go with this VPN anyways. (I gonna say it so brace yourself) “I work in IT for a living” and after researching for reliability, price, cool features (aka advanced functionality) and supported platforms... this was the best service and the app is very easy to use. If you are new to VPN, just select the country you want your traffic to flow through and enjoy your data secure traveling. I recommend using the auto select feature as it takes your location into account and will aid in finding you the fastest server to connect to. Also, you can leave it running but as your traffic will require some travel I find it’s better to turn it off when you’re streaming or performing task that you don’t care people can see.
Overall Good
by DW65 on 2018/08/02 16:22
****update****.....I signed out, deleted the app, restarted the phone, and re-downloaded and signed back in. Cities and correct distance are now working. While I’m glad it worked...this step should not have been necessary to get it working properly. FYI Im running iOS 11.4.1 on an iPhone X. Latest update...?? No cities listed when the 3 dot button is pressed for United States. Also, every server in the United States shows 6 miles from me which obviously is wrong. This has not been fixed in several updates. Finally average speeds have been dropping on MANY servers over the past couple of months. Please keep up and focus on quality of experience as your subscription base grows, I love Nord VPN but if I’m being honest...lately it has been frustrating, attention to detail seems to be lacking in several recent updates. Thank you for a great product, I have faith you will fix these items soon!
Great app with a couple flaws
by SnowboarderXLE on 2019/10/17 09:06
Overall I still recommend NordVPN. The latest update is suppose to make your UI dark themed when you have your iPhone set to dark theme. This is not the case with this new update. But that’s not a reason to discontinue my services, just disappointing that it wasn’t tested before sending out the update. Almost questions if they allow anything else slip by i.e security and automatically reconnecting from dropped internet. But I routinely check for DNS leaks to IP location after each update to make sure. An so far I have not had any issues with those two. However it can be difficult to access some streaming companies from time to time. But that comes with the territory as streaming company’s constantly updating an are trying to keep VPN’s off their services. Like I said, overall I’ve enjoyed their service and will continue until I have reason not to.
NordVPN is Excellent
by ObiJon2012 on 2019/05/09 02:13
Don’t be influenced by the negative reviews. NordVPN works really well, especially if you take a little time to learn the basics of VPN technology. I have used NordVPN for a couple of years and the service has only gotten better. Among other things, the developer provides many tutorials, technical papers, and a blog that is frequently updated. For most users NordVPN will work perfectly well most of the time. But you will probably run into trouble if you use it to connect to a site that already provides its own secure tunnel - like many banks. Turning your phone off for long periods of time with the VPN app still running is also asking for trouble. Turning the kill switch on without understanding what it does is another bad idea. NordVPN for iOS is an excellent app with excellent support. Highly recommended.
Great When It Works
by Cȯde 002 on 2019/11/16 21:51
Nord VPN on iOS is a dumpster fire of its desktop counterpart solely based on its connectivity issues. Not only does it continuously disconnect itself every time when you lock your phone, it also gives you a false positive connection when you reopen your phone. I’ve had to constantly disconnect and reconnect the VPN connection since it always shuts itself down even when it’s running in the background. While you’re using the VPN, it works really well and the connection seems on par with the desktop version. The vast amount of servers to connect to and the simple UI is also a plus. Overall, I wouldn’t recommend Nord VPN for iOS because the experience of not having a continuous and stable connection throughout the day is a major problem and takes away the fluidity of browsing the web without it. Support said they had a fix coming up to solve the issue but that’s why they said since last year, and I don’t see any effort to change it.
Excellent VPN Updated 2019
by Kommandohund on 2019/07/08 15:01
Have used three VPNs in the last three years. So far Nord is the best. Better than Pure VPN in reliability and customer treament. I like Nord so far the best. I also have tried Proton VPN now. It is functional but Nord is still the best even without the recent enhancements they have made. On my devices I use both IKEv2 and Open VPN. Work great on the two best protocols. I use the AES that they offer. The only improvement I would suggest is giving the user the choice of TwoFish or AES. AES as a US Govt approved protocol will always be suspect to some extent if you follow the writings of Snowden from the NSA as well as encryption expert Dr. Schneier. I would prefer the choice. TwoFish and even its predecessor BlowFish have never been close to being breached even by the US NSA. Just a suggestion. Others allow the choice. Keep up the great work.
Awful
by juleskb on 2018/11/19 22:07
I switched from another VPN service because it had slow speed and connection issues. At first NordVPN was great but on iOS 12 on my iPhone X and XS Max i can’t connect to cell service after having been connected to WiFi. I’ve deleted, reinstalled, nothing works. I just tried it again and had to delete it and reboot my phone in order to have cell service. It has interfered with my work and personal life. Clearly the Nord staff think it’s my job to spend countless hours applying their worthless “solutions”. I refuse to spend another minute trying to fix their broken app. I like it on my Mac and it’s ok on my iPad but it’s a disaster on my iPhone. Nord should pay me back 1/3 of what I paid since it only works on 2/3 devices. Your developer response is not responsive. The fact is that unless I delete your app my phone cannot reconnect to cellular service. And no I’m not going to contact your customer support team yet again. I guess you weren’t listening when I said I would not expend any more labor to fix your app. You fix it.
Good value and good product.
by BGnATC on 2019/06/09 17:50
I feel like NordVPN provides a good product for the price they ask. It really struggles with slow WiFi but works pretty well over cellular and most other WiFi’s (I understand that this is a common complaint with VPN - there’s a lot of overhead). I use it a lot at the gym on the public WiFi there, and the Notification Center widget comes and handy to quickly connect and disconnect. The app is intuitive and makes it easy to choose my preferred servers. I feel like I get what I’m paying for and I’m quite happy; I have only one complaint: each time the app updates I am forced to re-enter my login credentials and to approve a new VPN profile. I assume it has something to do with how iOS handles VPNs; it’s a minor inconvenience but I would like to enter my login credentials less frequently.
WORKS! unlike expressvpn
by Ranger_Rudy on 2019/05/29 23:48
I started out in this whole "VPN" thing with express vpn due to being overwhelmingly bombarded by their advertising on several shows and podcasts I listen to. But, I quickly and unfortunately discovered that advertising was all they were good at. Reconnecting.... reconnecting.... dropped connection.... having to restart phone.... uninstall.... reinstall.... hard restart of entire phone. Was infuriating. I quit express, got nord due to great reviews, and have had it several months now and am completely satisfied. You'll forget you even have a VPN, which is really what you want. The only time you may need to open the app is after a long period of non-use of the phone, like first thing in the morning. Then you're off to the races. 5 stars.
works great and reliable but some small quirks
by Nelson Ned on 2019/07/19 00:48
I bought a 3 year subscription to this service since it seems to be the best deal going. So far everything has worked great on several of my devices and if they are being truthful regarding their privacy policy then I wouldn’t hesitate to recommend them. There are some small quirks which are kind of annoying but not deal breakers. Obviously some websites are completely unreachable through a VPN like these, even if the server is in the same country where the website is at. For me Bank of America doesn’t work at all through the VPN but all other bank sites have no problems. Also, this thing totally degrades any kind of carrier wifi calling. It is a garbled mess when using wifi calling with the VPN and you are simply better off turning off the VPN before initiating a wifi call.
Garbage
by ljsdf8uy498hr on 2019/10/09 22:46
Disconnects often even with all settings on the always connect automatically. Then the infamous ‘VPN server cannot connect’ no matter what service you pick. Frequently have to reconnect or delete app and reinstall. Tired of getting stuck with no access to Internet all of a sudden and now I either have to delete the app entirely, or sit and fix it. Update: no improvement even with iPhone Xs that is fully updated. Every week I have to uninstall and reinstall the app. This also occurred on my iPhone 7. Connecting is difficult even thought the servers say they are available and have low loads. I’d get rid of it entirely except I bought a 2 yr agreement- can’t even get my moneys worth really. Screws up email often. I did reach out to customer support during the first year of subscription- took a long time for them to respond and by then I had fixed the problem enough to get the stupid app to work. Will be switching VPNs once this one is up since I doubt I’ll get a refund at this point.
Major flaw with sign in
by Jimibrooklyn on 2019/11/01 11:35
NordVPN frequently signs me out so when this happens and I try to connect to a location, not knowing I’ve been signed out, it will ask me for my password (relentlessly). If you’re like me and store your passwords on your phone you cannot get to them as long as the NordVPN password pop up window is on your screen. So when you instead select cancel it doesn’t do anything but cause that same window to pop up a split second later. Powering off and back on just brings you right back to it. The only work around I found to get me out of this mess was to put in a bogus password, multiple times (each giving you approximately 2 seconds of time), so that I could navigate to shutting off my WiFi. That stops it from asking you for your password. What a poor design. Now I always have to copy my password from my keychain before opening NordVPN just in case it’s signed me out. NordVPN you guys need to fix this.
THIS IS A SCAM
by Deelgify on 2019/08/24 18:36
UPDATE: After working with customer support to troubleshoot the issues MANY times with no success (the only success they had was in deleting every one of my saved WiFi passwords), I decided I was unsatisfied with the service and wanted a refund. THEY REFUSED. Even though I had used less than 1 year of the 3 years I paid for, they refused to give a prorated refund. Their service is faulty and was no longer functioning in their promise of protecting my online security. Their unwillingness to stand by their product says a lot about the scam they are running with their 3 year subscription. I have switched to ExpressVPN and have been very happy with the service thus far. _____________________________________________ Nord VPN used to do a pretty decent job of making me feel protected. Even though the app was constantly disconnecting and needed manual effort to reconnect, at least the kill switch would ensure I wasn’t using the internet unprotected. NOT the case anymore! Now there is no longer an option to enable kill switch and I will randomly realize that I’m not connect to the VPN and have been using WiFi completely unprotected for who knows how long. It’s a horrible feeling! Nord needs to address this issue. We pay you to protect our connection; this unreliable service is not just inconvenient, it’s actively putting your users at risk. Will be switching to a new VPN provider as soon as I can find a more reliable service.
Connection loop on iOS, asks for VPN password endlessly
by CoreyW on 2019/08/14 21:32
When I try to connect to a new wifi network on my iPad Nord tries to auto-connect, but doing so causes iOS to ask me for the VPN password. If I cancel/dismiss the dialog it pops up again immediately, preventing me from interacting with the rest of the iPad, which means I can’t even disconnect from wifi. Instead I have to tap “ok” and while it tries my blank password I have a split second to disable wifi. With wifi disabled I can uninstall the VPN, throw Nord in the trash, and connect to the internet to write this review. The underlying technical issue, as best as I can tell, is that Nord blocks its own access from the internet when it is not active. This means that if you have an iPad that is wifi-only, you can only activate Nord when you’re already connected to a trusted network. Otherwise it blocks access to the internet, including its own servers. I’m not exactly thrilled that I purchased a 3 year subscription to this trash. Thanks Mark Rober.
NordVPN - a doorway to privacy
by Atheron121 on 2018/05/21 11:40
I’ve been using NordVPN for about 2 weeks now, and the peace of mind that it brings is very welcome. On vacation at the moment, staying in a hotel with “free” WiFi that’s not secured at all, with ANY protocol, but I can connect to my banking sites, make purchases online, all with an encrypted, secured connection. Man-in-the-middle be damned!... Easy to use, giving you the ability to either quick connect to the closest, least loaded server, or giving you the opportunity to choose a server from the list in whatever country you choose to “be” in. So far I have not noticed any impact on the speed of my connection. I would recommend NordVPN for anyone who travels or uses private WiFi out of necessity. It uses OpenVPN by default, too, which is excellent!
Need an update! (Updated)
by Adman5 on 2019/01/15 13:49
Update from below... saw other reviews about crashing and developer’s response. Deleted app, restarted iPad, reloaded app - and all is good! I find this works better than all other vPNs I had tried previously. Lots of options, speed is good, and impressed by how many reviews have replies from the developer - don’t see that in many other apps! I recommend Nord VPN (I use it on my MacBook Pro as well. Only thing I still can’t get it to do is work with MLB and other major sports apps for local blackout overrides - anybody have hints for that?) After not needing a vpn on my iPad Pro for awhile, now I do. I fired up nord and it just keeps crashing. I can connect to it through the vpn setting, but can’t pick where I want the connection to route through. An update now would be good!!! (When it works, it works well)
Protection when needed
by Dundee the Dutch Shepherd on 2018/01/18 19:07
I am new to VPNs. There are so many to choose from, that you should be cautious about just picking something because it’s free, or because you don’t know where to start researching and sorting out what’s available in the VPN world. Because I was new to using a VPN, I went and talked with someone who had a lot more experience than I had. NordVPN came highly recommended, and I happen to catch one of the discount offers available. I’ve been using my NordVPN for about 4 days now, and I can see where my peace of mind has changed, and my confidence in this “in perfect “ world has increased. The app is easy to navigate, very intuitive, and offers various levels of services based upon the user’s experience. I would recommend this product.
Works great!
by SiXX51500 on 2018/02/15 22:54
Trialed a few VPN services before settling on Nord. All had their pros and cons, but Nord was the one that consistently performed. Their privacy is excellent, they work with streaming services (Netflix for example), speed is consistent (if one server slows down, just flip to another one), and the app makes it easy to do everything you need! Plus it uses the ikev2 protocol for your iPhone, so switching from LTE to WiFi is seamless and doesn’t lose connection. Kill switch seems to work great as well if internet is interrupted for any reason. Other services may offer a specific feature that’s better, but none offered the complete spectrum of features as well as Nord... and none performed as consistently speed wise either. Highly recommended!
Easy, complete and fast
by 341R on 2018/04/12 12:36
Completely satisfied. Hits all the tick marks you want in a VPN: No logging, offshore ownership (Panama), wide coverage with hundreds of servers, best encryption. All at a good price point. Top it off with beefed up servers available to handle streaming video (which you can choose to connect to if needed). Auto detects nearest and least loaded servers. Haven’t had to use support, but have used the knowledge base which was helpful in figuring out which servers to use for streaming. And that’s the one complaint I have. Had to find the list of servers, scan it for those used to stream, write the names down and then go back to the app to connect to one. There should be a option to filter for those servers in settings or on the fly while connecting.
Works like a charm on the user end
by Marituis on 2018/04/20 22:53
I have various devices that I am running NordVPN from and am very satisfied with the app/program. It wasn’t as hard for me to set up on each device. Initially I had cold feet about running NordVPN but the glowing reviews were right! Currently using my iPad Pro and have not noticed a difference in speed. I HAVE noticed that some web sites are not trusted sources or will readily pull up. That aspect has been interesting. Otherwise its been seamless. I’m not a big gamer or use the internet other than lots of browsing, emails and social media apps. Note* first time I was on Facebook, it didn’t “recognize” me so I had to go through some security questions. Was good with that because I knew Nord was doing its job.
Doesn't work at all in China - read again, works well now
by bfollowell on 2019/08/11 00:53
It works well to mask my surfing from home, but one of the main reasons I bought the service was to be able to surf freely when behind the great firewall of China when visiting our grandson. Unfortunately, I've tried every Nord server they have, and I can't connect to a single one from my tablet or my phone. For use in China, Nord is absolutely worthless. UPDATE: After working with NordVPN support, they told me to try using only obfuscated servers. These worked where normal Nord servers would never connect. I've changed my rating to a 4. If give them a 5 if there was some way to install on a router for use in China the way we can in the U.S., but I guess there's only so much you can do when dealing with that kind of repression and censorship.
Not a reliable option
by HLstl on 2019/04/03 22:34
I purchased a multi-year subscription, hoping Nord VPN would provide security when I’m on an open WiFi network or in another country, trying to access my online services. I have to admit it has NEVER worked when I felt it was needed. When I test it at home, it works fine. But when I’m in a coffee shop or airport, in the rare instances when it connects, I cannot access email or banking or any service. For over a year I’ve chatted, on and off, with the tech support to no successful outcome. Yesterday I found myself at a public library and, to get my Gmail, I had to turn off Nord VPN. That was after it took over five tries to connect with a Nord server. This is so frustrating. Tech support responds 24 hours later with the same highly technical suggestions they’ve sent over the past year - basically, turn off all Nord features. There’s has to be a better VPN solution.
Easy to use and great support
by Bbflgtx on 2019/01/26 05:29
I have tried several vpn services before choosing Nord. I don’t often write reviews, but my interactions with this company have been excellent and I feel the need to show my appreciation. After using this service for about a year I have discovered just how easily I can switch servers if the one I happen to be using reaches peak capacity or a certain app stops working well for whatever reason (sorry, but my lack of IT knowledge is insufficient to understand or explain well)with the server being used. With the “favorites” list switching is a breeze. Also, the few instances in which I needed to contact support were quickly resolved and handled very professionally. I highly recommend this app!
Life saving
by Gilbert295 on 2019/11/17 04:24
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
The best VPN for your money, with excellent tech support make sure my MacBooks run like clockwork
by JCgotHisGun on 2018/02/22 16:37
have been using NordVPN for over a year and, I have only had one small speed bump, which took less than 30 minutes to correct. I think most people, who have problems with Nord, don’t listen to the tech’s, trying to help, or aren’t properly doing the things asked of them, by the techs, on their end to correct their issues. Nord VPN has a few different options for your security. Anti-DDoS Dedicated IP Onion over VPN P2P VPN Each gives you a different option, depending on the where you want to secure your IP, and prevent attacks on your end possibly. Anti-DDOS : Helps to prevent DDOS attacks, You know those floods, that overwhelm your IP and close it down. How you’ve seen website shut down, is mainly done by DDOS. Dedicated IP Helps those, who need to have a dedicated IP for incoming and outgoing network activity, for games, and to stream content from countries, you normally aren’t allowed to stream content from. Onion over IP: First Nord Encrypt’s your data, and then sends it over a well known TOR network, good luck tracing that! 😏 P2P: Allows you to share your files, with peers on encrypted networ
Disconnects all the time, but nice when it works...
by zkw12321 on 2019/01/17 03:54
I use Nord VPN on my computers and have no issues with it there. Always a reliable, strong, and fast connection. However, I’ve been trying to use the app for almost a month on my iPhone 6 (on the latest iOS) and basically I’ll open it to connect (happens on any WiFi network or LTE) and without me doing anything I’ll lose the VPN connection after about 20 minutes, give or take. Sometimes it’ll stay connected for a couple of hours but I don’t think I’ve made it any longer than that. More annoying, there isn’t any sort of setting for it to automatically reconnect once it disconnects you. I have to manually go back in to the app and re-connect once I realize the connection has randomly dropped. I subscribed for NordVPN primarily for computer usage and was interested in the iPhone app but this thing really isn’t very good.
Great App & Service, Minor Issues
by theRealDSW on 2019/09/06 16:02
I love this service and have it integrated into all my devices. Only thing that really pains me is for some reason the app will log me out, perhaps when it performs updates? I don’t find out until I occasionally notice the VPN symbol missing when I’m on public WiFi. It’s only when I open the app that I realize I’m browsing public WiFi unprotected... there needs to be some sort of backup, maybe an email that lets me know I’m browsing public internet with no VPN. Please consider fixing this as I have the app set to automatically connect to unrecognized WiFi access points. Aside from that, this has been the best VPN service I’ve used to date and I’d highly recommend it to anyone!
So Far, So Good...Mostly
by Recynd on 2019/09/13 17:01
I’ve used several other VPNs in the past, but they all seemed to slow my connection speed considerably. Not so with NordVPN. My connection is as fast as ever, so I don’t notice it running. I also like that I can choose domestic or international routing. NordVPN is easy to set up, easy to use, and doesn’t get in my way. The only issue I have (which may be endemic to all VPNs) is that I can’t access certain sites: I get a “Safari cannot open the page because it could not access the server” message. However, when I shut off my VPN, voila! I can access it. So there’s that. On the other hand, do I really want to access sites that insist on being able to track me? (Sadly, yes.) In any case, that’s the only issue I’ve run across while using the app so far.
Works 60% of the Time
by Solver7 on 2019/10/18 01:25
When it works it is more often good than bad. At times it does slow down considerably and I find a server close to me that shows lower utilization and when it lets me connect, that resolves the slow speed. But it does not always connect to those servers (Los Angeles) and at those times I pick another city and connect without issue. Mostly didn’t work when I was in New York. Neither quick connect nor manually choosing a city would work. It would connect at first and then after a few minutes stop working and I would just disconnect and stop using it. The user interface is adequate, it is pleasant to look at, and I would rate this “easy to use.’ If you only need an occasional vpn, this would be ok. If you are interested in a full time vpn, look elsewhere.
Slow speeds, inconsistent & Bad billing
by emeraldcitystyle on 2019/01/31 15:40
This vpn supposedly received positive reviews so i signed up (trusting a paid vpn was better & this one got good feedback). The speeds while using were intermittent and mostly terribly slow with continual disconnection requiring login x2 each time making everyday use a pain & time consuming. Using on mobile made most applications unusable and again caused more problems, slowdowns and glitches so a pain to use. Automatic billing continued to charge my card after i tried to cancel and contact company with no response. Took 8 months to finally end it (was billed monthly). Ended up paying paying more than if bought yearly plan and overall very dissatisfied with everything. Don't trust the reviews as many are mostly fake or paid to increase reputation. This is a crappy product better to use one that works (especially if paying for it)!! Found a new one that actually works and coat is better!
Terrible service abroad
by dm neko on 2019/02/26 02:02
I purchased NordVPN, it’s ok in the USA, albeit the interface is clumsy. But I wanted a vpn as I was spending considerable time in China. It never worked, not two days after being in China, I tried to use it and it was blocked. Unbelievable! The customer service was nightmarish, just looping the same lame excuses. Before that, in the USA, I had to spend 4 hours setting up an obsfucated Server with their rude customer service. I never got my money back, never got resolution. So I switched to express vpn. They are amazing! Expensive, but worth every penny. I can connect anytime in China, my internet speeds don't slow to a crawl (other than the fact that Chinas internet speed is pathetic ) it’s much more user friendly than NordVPN, you simply choose obsfucated server. Or, they have a list of servers to us for China. they frequently update and so now I easily circumvent the great firewall in China and have access to whatever I need. NordVPN is utterly worthless abroad.
Worst
by !Mephistopheles! on 2019/08/01 22:12
It irritates me that every time I want to change servers a screen conveniently appears with a button in the sample place where I’m going to push connect. So as I’m going to hit connect a screen appears and I hit the button to disconnect because it thinks I need to change my password. For what? I dont work at the pentagon why do I have to change my password to something I can’t memorize. Why do u feel the need to trick me? You don’t think I’m old enough to know what I don’t want my password changed? You go to google and you need to verify that you are human because there are so many people committing crimes with this app. I constantly have to go back and change servers because my ip address has been banned. When I try to change servers this dumb thing tricks me into disconnect. Good luck does not work with Netflix or with anything really. You will be tired of being banned from every website you go to. I’d stay away.
It’s a shame
by Brian Xing on 2019/04/14 18:52
It could be great with the deal which was provided on their website. I purchased a 3-year plan basically without thinking about it. Then I realized that this vpn doesn’t work in China (for iPhone) at all. I had sent emails to the support team asked for refund, however, every time they will give you a solution and it would work for couple of days. (Some specific areas happens to work for a short time and eventually they would be shown “offline”) So I have had enough when last time that happened and then I ask refund again. Guess what? They emailed me back with a negative attitude and rejected my request because of “30-day policy”. Nice try nordvpn. It happens that I do know a bunch of people who are looking for a VPN app over here. Not only will you lose those potential clients, but also I’ll use every way I can to let people here know what’s gonna happen when you decide to make a purchase with nordvpn. : )
Troublesome
by [Hand Shake] on 2018/12/21 02:19
Admittedly, I only used NordVPN for a short time and I didn’t work with support to fix the problems. My stance is that there shouldn’t have been any problems. You may feel more patient & generous. First I had trouble just signing up. I submitted a request for a password confirmation 5 times. No email ever arrived. Not in spam folder or junk or any other folder. I emailed to customer support. They fixed the problem and within 24 hours I was in. That’s 23 hours, 45 minutes too long. OK, now I’m excited to use it. Connecting... connecting... connecting... Connected. Whew. OK. I’m surfing, put my iPad down for a few minutes - no connection. Connecting... connecting... connecting... Time for a refund. You have to chat with Support to get a refund. They asked a bunch of troubleshooting questions. I said I didn’t want to fix the problems, I want a refund. They said OK, I should have a refund in 2-3 days. If so, I’ll consider myself fortunate.
Prepare to wait
by adamonboart on 2017/09/11 12:54
Wow, I've been a Nord VPN customer for over a year, and the connections used to be easy and quick. They've added hundreds of servers since then (now numbering in the 800s in the US), but connectivity is slower than ever. Read the other reviews, and I'm having the same problems. I unlock my phone to check email or lookup something, and the sit 45 seconds while it tries to reestablish the VPN. If I'm on LTE instead of wifi, it's a little faster (25-30 seconds). Siri is impossible to use because it requires an internet connection to recognize your voice. I'll say "Hey Siri," and it'll make the beep sound, listen, and then sit for 20 seconds until it somehow gets around the kill switch and recognizes my words. Also realized my Apple Watch connects to wifi independently of the phone, and it doesn't have VPN, so all my notifications, texts, and emails are insecure already!
Downgraded to 1 star
by Nobody you know 87 on 2018/11/07 15:04
My prior 2-star review, and the developer’s response have vanished. I’m dropping this from 2 to 1 star after taking the developer’s advice to contact their support. The chatbot I interacted with told me that one problem (no vpn indicator on iphone x’s smaller icon bar) had never been reported before. I simply do not believe that unless/until the developer provides a screenshot of an iphone X showing the VPN indicator displayed in the bar along side the battery and network meters. I do see temporarily see the vpn indicator when first connecting but it is immediately overwritten by the network strength meters. Thus I get no indicator when the VPN has disconnected. They told me the other problem (continued internet access after vpn drops despite enabling the kill switch) was a phone problem requiring a full reset. Sorry, I don’t believe that one either and I’m not about to fully reset my phone because that *might* benefit a single app.
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