Screenshots
Search Visibility
App name
DHgate-Online Wholesale Stores
Description
The dhgate shopping app allows free access to the DHgate wholesale marketplace on the go – connecting you directly to wholesale sellers and getting you the best prices available. The DHgate app provides one-stop solution for your online purchasing, from international logistics and payment, to internet finance and customer services. DHgate app features over a million Chinese wholesalers, 40 million products for sale and has amassed 10 million buyers from 230 countries and regions. We provide the easiest and most cost effective all-in-one solution for your business. We enable anyone to buy and sell products in wholesale price globally by providing secure payment services, logistics solutions, escrow protection services, and internet financing. With a variety of over 20 million products in categories ranging from electronics to wedding dresses and from cosmetics to furniture – you’ll never miss what you’re looking for. Simply tell the app whether you’re buying for wholesale or personal use, choose your favorite categories and receive personalized discounts and recommendations. dhgate shopping APP Features: • Secure, organized and reliable mobile platform. • Shop directly from sellers and enjoy lower-than-retail prices. • Check daily deals to find new discount products every day. • Make purchases individually or in bulk (for additional discounts). • Filter and customize to find the perfect product. • Get smart product recommendations based on preferences and browsing history. • Read customer reviews for insight on any product. • Pay using innovative and easy payment options. • Ship using worldwide delivery on most products. • Scan QR codes to jump straight to a product’s page. • Shop at the $1.99 store for the best discounts. • Join the VIP club to receive exclusive benefits including 24/7 customer support and more. • Redeem seasonal promotions for coupons on all your favorite seasonal items. Shopping Categories Include: • Electronics • Cellphones • Apparel & Clothing • Home & Garden • Jewelry • Fashion Accessories • Watches • Toys & Hobbies • Shoes • And much, much more! Whether you’re an entrepreneur making a bottom line or just a savvy consumer looking for the best deals, the DHgate app offers the value you need at the prices you want. Quick Facts for dhgate shopping APP • Approximately 1.2 million sellers globally • 10 million enterprise and individual buyers from over 230 countries and regions • 33 million wholesale and retail product listingsA transaction every 3 seconds • Multilingual Sales: English, French, German, Italian, Portuguese, Russian, Spanish • Our Partners: American Express, DHL, FedEx, MasterCard, Visa, UPS Download DHgate app and discover the best prices on clothes, electronics, shoes and more!
Good sales for the price
by Tann-G on 2019/12/07 19:10
Only had one problem on the shoe color being messy but love it other then that
Bang for your Buck
by jakajdjwjs on 2019/12/07 18:57
I have been using this app for almost a year now, ordered around 7 items and all came in the dates expected. Great customer service reps and very helpful. Refunds and Resending damaged items is permitted once talking to the seller, and sometimes through DHgate customer support, I’d suggest talking to the seller first. I am going to continue my use of this app for a long time. If you’re unsure visit the website first and place an order just to check it out, after reviewing your items download the app if you’re satisfied.
Never received items I have about six items that I never received. I would like a refund or
by gfdgjkjhgff on 2019/12/07 18:18
0 rating I never received numerous items. I would like a refund!
DHgate honest review
by Lfhgdxcc on 2019/12/07 17:34
The products are set to price, unlike other apps and Chinese wholesale sites you often need to contact sellers and manufacturers, and they have the opportunity to charge for taxes, shipping, extra charges etc. DHgate gives you a “All in price” when ordering. So you know the exact products you are ordering and the exact price.
My go to app I love it
by Martinezbro on 2019/12/07 17:23
Love this app by far the best out
I’m not happy
by faithcj on 2019/12/07 16:01
I been buying from this app for some time now and I had issues with 3 sellers and I haven’t gotten my money back from them yet and bought my sister wedding dress from here and they disappointed me and never paid my money back.
Great Safe App
by Legacy in Florida on 2019/12/07 14:22
I have been ordering from this app for over 2 years and have had no problems. Orders come in reasonable time. Reimbursement has been immediate.
Happy Customers
by mcmc4life on 2019/12/07 14:13
My son and I have been ordering stuff from this site for some time now, we are both happy with the products that we have purchased. Everything that we have ordered has been delivered on time and we have never had any issues were we have had to return anything. We are pleased with this site. Thank you Happy Customers
It is the best
by johnlima83 on 2019/12/07 12:37
Nice quality and price . I definitely recommend......
Great quality
by KRA-USA on 2019/12/07 11:27
I ordered a pair of boots and they were beautiful! I just advise you to go up a size when you order!
Great app
by Uh abseiled on 2019/12/07 09:45
I have been ordering from this website for a few months now. The only issue is shipping takes long. As long as you do your research on products and sellers you should be fine. I’ve only had one bad ordered, I received an outfit that had a huge hole in it. I messaged seller, said they’d straighten it out and never did anything.
Designer Replica Items
by Anx3hela on 2019/12/07 01:00
DHgate is my go to for designer replica items! Gotta ball on a budget 🤷🏻‍♀️ but I’m loving everything so far!
Loveeee
by ksilvester on 2019/12/06 23:38
Love
The stole my money
by mikami1999 on 2019/12/06 20:23
I never got my stuff
Rate
by analplayguru on 2019/12/06 18:03
I love this app! I got a good price on stuff and it was good quality.
Great app!
by Nadirahk23 on 2019/12/06 17:13
I decided to use this app for Christmas gifts this year. I ordered 3 items from 3 separate vendors and I am very impressed. Each item came in great condition and within a timely fashion. Of course delivery from China will take longer but all three of my items came earlier than the expected date. Not to mention the prices on this app are great. I will definitely continue to use this app.
I lost all my information
by lweits on 2019/12/06 17:11
A Few Days ago my account information disappeared, I had to set up a new account. I Emailed DH Gate with no response. I am waiting on orders with no way to track or dispute. I have items in my cart that are gone I have favorites that are gone, I have coupons that are gone, I have trust in this company, that is gone, until this is taken care of, I will never order another thing from them again. I spent thousands monthly as a small retailer.
Great site
by fghhbbbgyyccxse on 2019/12/06 16:39
Great website have a lot of good house hold items
I love this App
by HiruSake on 2019/12/06 16:33
I find it really good with this App. Everything I need is at the click away. Thank you for making it easier for me to browsing and buying
Muy mala experiencia pues mis compras no llegan
by La Figura de Pinar on 2019/12/06 16:30
Compré un equipo para moler frutas un licuadora y nunca llego un extractor de Hugo de un costo de $42.00 dollares ok espero sus respuestas gracias José Valdés 660 sw 57 av apt 6 Miami Fl 33144 786-208- 0230 mi telephone
Average
by Jennifer639 on 2019/12/06 16:26
Not too bad since everything is so affordable. Cant complain given the prices.
Bad customer service
by iexpertboy on 2019/12/06 16:03
I didn’t receive my order and neither seller or DHgate helped me with the problem! Pathetic, they also released my money to the seller without a problem!
Items not receive
by tetuh on 2019/12/06 10:41
This DHgate is a scam I bought so many items and I haven’t receive any and I don’t even know who to contact. I contacted the seller is two months now and no reply. I bought items worth over $700 and I haven’t receive even one item this is the worst site I ever buy from I have tried to contact DHgate but don’t know how. Be careful buying on DHgat is a scam.
Scam
by Always terrible hungry on 2019/12/06 06:43
Bought an item though this site, it was a poor quality, description is not correct, contacted the seller - no answer, contacted the support team about the return and refund- no result. Will open a dispute to my bank. Hope it’s gonna be help to refund my money back. Never use it again
I love this App
by hbfcgyfgvh on 2019/12/06 02:35
Why spend 100 and 1000 of dollars when you can Get clothes for the low love this app 🥰💕❤️
The apps
by Mioara1824 on 2019/12/06 00:02
Is a very god and will resolve you issue withe the sales . You have to look to the sales before you bay . They are fantastic one sam sam .
DHgate are scammer
by giud vuul on 2019/12/05 16:30
You guys at DHgate are so stupid your sellers are all scammer they’ll put photos of different stuff and sell you different stuff and when you complain your team at DHgate will do nothing to it on several occasions I’ll pay for a nice stuff and then they’ll send you some stupid stuff all what they sell is fake And they’ll put nice stuff on there page. When you order something and pay they’ll send you something else I’ll never buy anything from DHgate anyone DHgate sellers are scammer
Not bad
by elpingui13 on 2019/12/05 12:40
I have ordered quite a few things from gh gate and i haven't had a problem everything comes home as it should
Thank you!!!!
by Poopgbdbfbbbfbv on 2019/12/05 04:41
I have placed about ten orders over the past year or so and the service has been fantastic. I have received my items quickly, the orders have been filled 100% correctly and I have no complaints whatsoever!! Thank you DHGate!!!
Obsessed
by berlinsf on 2019/12/05 04:16
Great quality
Totally addicted to DH Gate
by MoMMaaaG on 2019/12/05 03:33
My new shopping source for fun stuff! I love finding gifts and items of all kinds....my new addition-I LOVE IT!!
love this app
by 123vbm on 2019/12/05 02:50
loveeee itttt
Deals .
by Big Tubz on 2019/12/05 01:41
Just started using this marketplace . So far I’m pleased with every purchase I’ve done . Please do some research and read reviews before you buy anything but I recommend this app .
Great place to shop
by two books a day on 2019/12/04 23:40
Do your research...pay attention to the reviews...when the reviews were good I’ve been very happy with my purchases...I purchased one item early on that was not what I wanted and I now use it as a place to stuff magazines to be read...and as a reminder to be diligent in my research...takes a little time but the savings are great
Yes yes yes
by DJ Michael watts on 2019/12/04 23:21
Definitely recommend
Dope AF! Good quality knock offs
by Cathymayisbae on 2019/12/04 23:13
Awesome app
Very good
by On3ill-_-pR on 2019/12/04 22:09
If you know what your are buying, you will make a lot of money!!
App
by Misionero Catolico on 2019/12/04 21:34
Good App I Like It
Great App
by wichy91 on 2019/12/04 21:32
Low prices. Highly recommended!
Clothes
by nina28brown on 2019/12/04 20:29
I really love shipping with y’all
Very satisfied customer
by Marion Heights on 2019/12/04 19:02
Surprised by all of the negative comments that I was reading. I have been ordering sports jerseys for over 3 years. Overall had very positive experiences. Every order but 1 came in less than the amount of time that was advertised, and exactly what I ordered. Only had one order that the wrong item came. I was offered a partial refund so not so bad. Great quality for the price on all jerseys.
Good but...
by daddyO610 on 2019/12/04 18:39
Prices are GREAT! Sizes can be confusing I order mostly kids clothes so if you size up at least they can grow into it. I find easier to find what I want compared to Wish. Quality of clothes is good for price. Would give 5 stars if tracking for shipments was more accurate.
They will not except any of my cards.
by madame bridget on 2019/12/04 16:30
If tried to make purchases on 5 different occasions and they telling me it’s my bank when it’s not. It’s so annoying so I’m over it.
SCAMMERS
by madayl on 2019/12/04 16:20
I ordered twice and never received my items! This site is full of scam artists and you will never get your money back! And you have nowhere else to turn to but just be frustrated! The first time, I was able to actually get my money back from my bank by filing a fraudulent activity ($400), the second time, the vendor made me think that my order was shipped and gave me an estimated delivery date of about 1 month from the date of purchase... the date came and went, he said there were some issues with costumes and that he was resending it asap... still not here. I am just going to have eat the $69 as it is too late to file a claim with my bank for fraud. So everyone, beware of this site! What I don’t understand is why our authorities don’t block this site and shut down for good as the Chinese government has blocked some sites to their citizens!
Great experiences!
by Mashanah S on 2019/12/04 14:58
I have been ordering for years, I always look for the items that have reviews. I always read the reviews before I order. The products I ordered are great quality!
JUST LOVE IT!!!
by Mz. Shante' on 2019/12/04 14:54
I love this app!! I was skeptical at first but everything I ordered is exactly as the picture!!
Bad Experience
by 86531,?$) on 2019/12/04 14:50
I didn’t get my order I order before 3 months and still after I didn’t get my order I tried to call but nothing
Love this site
by alohilopez on 2019/12/04 07:36
Love the prices on everything and the shipping is not that long
Easy and fast
by Anita-Pealot on 2019/12/04 07:05
I typically buy everything that is free shipping to the United States and some orders over $500 I receive within a week. I ordered on November 20 and got it before thanksgiving. Less than a week! Amazing and so many coupons saved a lot
A+ app is amazing, quality products ,
by Guacho86 on 2019/12/04 05:28
Very good app
Products
by lax6god on 2019/12/04 05:03
Great products but very slow shipping
5+ years DHGate costumer
by paoline197 on 2019/12/04 04:27
I’ve been a DHGate customer for many years and I haven’t had any problems, I have ordered different kind of items and all of them are good quality, they also have a good customer service !!!
Be careful!
by PISMO3GS on 2019/12/04 03:59
Store of scammers, my first experience with this store - seller provide fake tracking, goods delivered to someone else in another city. The only option to clime is item not as described, but I got nothing at all. Seller don't care about customers and replay very slowly, no any solution, but seller is top rated at this store! No any contact information for report scam like this. 100% negative, be careful!
So far so good!!
by Lesaj77 on 2019/12/04 02:57
I’ve bought 5 different jerseys with DHgate and so far I’m 5 for 5 couldn’t be more happy with the products.
Don’t trust this site
by Gerry_2654 on 2019/12/04 00:49
Order 120$ worth of stuff didn’t receive it. No one Will contact me
Good
by ThatJapPaM on 2019/12/03 23:48
So far, so good. No complaints. I have only recently download this app & placed two orders so far. One has just come in & I'm completely satisfied. The other order I’m still waiting but I just ordered it so it will be a few weeks I’m sure.
Awesome cheap name-brand items!!!
by dissapointed998 on 2019/12/03 23:11
Awesome cheap name-brand items!!!
Easy to use, Huge variety of items!
by NavyShellback on 2019/12/03 21:58
This is similar to other Apps out there, however they have more high end products available.
Just ordered for first time
by cowboyskirt on 2019/12/03 21:00
My first try at ordering from DHGate and had some trouble with my bank approving the transaction. After calling my bank, order successfully went thru and so far so good. Will update review after I receive my items. I ordered 2 bongs, 2 ash catchers & 4 bong bowls. Prices are excellent and I got all this stuff for under the cost of a single good bong listed on American sites. Amazing!! Can’t wait to receive my new toys!! Thanks DHGate!
MUST DOWNLOAD
by Olivencia24 on 2019/12/03 19:38
This app is amazing it has good quality items for cheap prices. Me and my brother use this app on a daily ordering shoes about 5 times a month because we are both sneaker heads. Doesn’t break our pockets so we ball on a budget! Just be aware of the product you are buying do some research about the seller and look at customer reviews and you shouldn’t have any problems. Most of the shoes don’t come with a box unless you request one from the seller.
Good app
by ErinNiazia on 2019/12/03 19:12
I love it here
It’s awesome!
by jahboi22p on 2019/12/03 17:55
This app has been great. It has a wide range of things that anyone can buy. I get my shoes here and I always get them in top quality.
Items took too long to deliver
by Sliva1981 on 2019/12/03 15:55
I have ordered multiple items from this website. It has been almost 3 months and I haven’t received 2 items and it is difficult to get in contact with the seller. I have been happy with the items I received, but the 30 day estimate is not true. Almost 90 days and my item has not even been shipped.
DHGATE
by jalexis103938 on 2019/12/03 15:38
Haven’t gotten anything wow waste of money I need that back ASAP!! Bull
Decent
by tylerdamian on 2019/12/03 15:19
I’ve gotten two things off of the app, a jersey and AirPods. The Jersey came in great looking! The AirPods weren’t what I thought they’d be. And the left side went out. But i enjoy the app and am waiting on 4 more orders so hopefully they come in good!
YOU CANT GET YOUR MONEY BACK!
by KennyThaPlug on 2019/12/03 15:12
I wasted 100 because the seller is goin back and forth arguing made me waste my time on trying to return some pants . That wasn’t as described nor fits . Even was bad quality with loose threading . TGIS APP IS UNCLEAR ON HOW TO RETURN THINGS I RATHER STICK TO AMAZON!
Dh gate
by Besome little on 2019/12/03 14:45
Great app
Happy
by mamajam3 on 2019/12/03 14:41
I’m very happy with the app. It’s hard waiting for 6 weeks for your items!
Great App!!!
by Ice Cold Kay on 2019/12/03 14:14
I’ve purchased numerous items from here. I get my products in a speedy manner everytime.
Great place to shop
by lou z4 on 2019/12/03 13:55
I have used this site and have purchased many items, all of which are just as described and are even better than the pictures posted. This is my go first site when I’m looking for merchandise and free shipping helps!!! Love this site for all things❤️❤️❤️❤️
SCAM
by jassfromOhio on 2019/12/03 12:12
I’am just like most people we work and take care of our responsibilities I’am not rich by any means but I hope the 23 bucks I spent on an item I never received was worth it I’m reporting this online company I contacted them several times about the issue my fiancé warned me about online stuff and I didn’t listen overall this is a scam do not purchase anything from this company they are liars and if there is any good reviews it probably the people running this fraudulent company !!!!
Terrible service
by Pallegar on 2019/12/03 12:01
I ordered 10 items, not even one has come. Poor organization, please don’t buy anything from this seller. DHgate needs to fix their suppliers, to stay in the market. Pallegar
Sometimes good sometimes bad
by 007daveb on 2019/12/03 11:25
You never know what quality the item is going to be regardless of price. You might get a great item at a great price or a crappy item at a not so great price. My experience is with buying knives. The other thing is you need to be patient to receive items purchased 4 to 8 weeks till item arrives.
Do not order from this site
by pocohontas66 on 2019/12/03 09:33
I had a special outfit planned for my daughter and I for Christmas I ordered in oct and I have not received the items and the store is saying they will wait for for order and if I don’t get it refund my money it is not always the money Zi needed the outfit for our pictures so sad bad service
Stray AWAY
by NoPlzDontDoWhatIDid on 2019/12/03 07:51
First order I still have yet to receive after almost 2 months. Seller claims it was received, took my money and disappeared. SCUM
Women’s scarf
by framiso on 2019/12/03 07:36
Fast delivery and good quality
Show review picture
by bandage bazooka on 2019/12/03 05:51
We cannot see any pictures of people who buy the items.only see the feedbacks this is trash. Y’all need to fix that.
No more picture reviews?!?
by sottto_ on 2019/12/03 04:45
I’ve order off DH Gate for the past 2 years and I’ve depended on the reviews of pervious customers specially the reviews that included pictures. It allowed me to evaluate the product before buying, I’m disappointed that they removed this feature. Not sure if I will be buying from this app in the future
Love!
by jaysin-8 on 2019/12/03 04:05
I love this app just started using it. Just have to find the right sellers and you can get pretty great deals. Same stuff same factories why pay more?
Good
by pikachu🤟🍀 on 2019/12/03 03:24
Well this was my first purchase and very satisfied. I will purchase more but hope it gives me with the same result
Can’t beat the prices.
by yo 1 momma on 2019/12/03 03:05
I have ordered numerous NFL and NCAA hoodies and I can get 3 for the price of 1 from the NFL shop or elsewhere.
i NEED THat, GIMME Dat DHgate Stuff please!!!
by Reese ButtaCup Scott on 2019/12/03 03:01
Most definitely legit! I love , appreciate & support THee company THat’s called DHgate!!! 🖤🙏🏾🙌🏾🔥💧💥💫 #gottaloveit #LovePeaceSoulNHappiness
Killer deals
by laser bave on 2019/12/03 02:20
The product I have received off this site are awesome perfect gifts for everyone you know
Me enviaron los paquete sin el artículo
by shduudfb on 2019/12/03 00:43
Me enviaron los paquete sin el artículo
Customer
by The PI / Locksmith Guy on 2019/12/03 00:27
I am very happy
Great
by KyCemensky on 2019/12/03 00:16
Loved the site!
Great app
by Willie5756 on 2019/12/02 23:49
Love this app. So easy to use.
Recommend this app
by Cheves fam on 2019/12/02 23:41
Any issues with sellers , just do a dispute through dH gate and they will ensure seller gives proper refund. Items take 30 days normally to come in but all items are legit , well made , and just as pictured if not better . My family lives by dH gate .
I’m buying something soon
by Aidencantrell04 on 2019/12/02 23:37
So far it’s not bad. Everything’s pretty easy to find. Good job with that!
Good stuff for cheap
by willy mead on 2019/12/02 20:55
Love this app
Human hair great quality
by nilcineia on 2019/12/02 20:17
hello, I just received my order, I was surprised and happy for the delivery so fast the hair came well package and the quality at first sight is great, next week I'll put the mega hair and come back to talk about the result, very thank you, so far I have nothing negative about DHGATE
Items not received
by billieaz1060 on 2019/12/02 20:16
Didn’t receive items contacted sellers no response. Amazon would have resolved by now.
Good stuff
by Aviators on 2019/12/02 20:05
No complaints here
Niceee
by jralvesipa on 2019/12/02 18:35
Great shopping in DH, I loved it.
BEST App
by erekb on 2019/12/02 18:25
I’ve ordered only 2 things on here and everything came in how said ! Best appp !
Great quality
by Erin26!! on 2019/12/02 17:19
This app will surprise you, trust me! I have gotten many different types of designer things and all but ONE has come amazingly! Just make sure to read descriptions on individual sellers listings and you’ll get a high quality product!
Nasty
by nayna255 on 2019/12/02 16:38
They are the horrible do not download this app
Justo lo que esperaba
by Lalakra88 on 2019/12/02 16:31
Aplicación perfecta para comprate lo que mas te gusto consigues absolutamente todo
Great app
by greatttttttt apppppp on 2019/12/02 16:30
Buy bulk is nice from this app
This is an authentic review.
by Olivia G on 2019/11/17 00:30
I have ordered about 10 separate items as of August 2019. All came, we’re as shown and great quality. The sellers responded to messages on both the orders and their store site. It as someone else stated, you need to see how many transactions they have done and their satisfaction rating. Read ALL the reviews. If you are not sure if something is included use the message at the bottom of the store. Send a message when you order, if they do not answer timely ( 2 days) cancel your order through customer service. Finally PayPal cannot be used anymore probably because of the sellers that do scam, but you can use your credit which gives you protection. If you use a debit card you will not have this, so ONLY use your debit card if they have a great % ( 96% or above). Once you buy from a seller and you are satisfied, submit a review and post pictures if you can to help buyers such as your self to authenticate a real deal as they are on here. I purchased all Chanel inspired and they were all fantastic especially the pashminas which I received a lot of compliments on. Hope this helps you gave a great shipping experience as I have had.
Dios
by zghjnnmmmm on 2019/08/24 06:02
complique tu file a Disputed I want to inform you that you do not understand this page I spent $ 800 on Makita drills The Wall my Walking put them at an amazingly fast price to pay for the drills removed the store it is as if the Mercer bis cost mysteries put that fake store send you a package from two dollars to a different address in the United States so they have a tracking that Trucking they put on your page as if they had sent the package but the package will not arrive at your address will arrive at another address in the United States I bought $ 800 in drill and things to sell that I am a seller none of the purchase I made came to my house none and they were like seven different purchases and none came and the whole store disappeared and on top of that every time I call Shelby they use it It tells you if the refund is there Lies of it, they are the ones who do the scan that because many people to get your money back have to do a process and many people as they do not know how to deal with the Internet after they lose the money because the package arrive at the different address because What happens is that the box comes out as if it had arrived on your page but I do not reach your address I arrive at another by then you are waiting thinking that what is coming way but nothing comes because I have been fighting for four days fighting with ithis people for the last 2 weeks for my mone do not make the mistake i make god bless
Social savings
by zova.. on 2019/11/22 00:58
I’m here to warn everyone!!!!!! Whatever you do don’t order from social savings!! It’s an absolute fraud!!! I’ve ordered 8 things and nothing has come!! Them the app doesn’t let you leave reviews after the horrible long process that you have to go through!! You think you’re getting a little relief which super discounts but you’re not. The refund process is long and DHgate is awful with handling the inconvenience . We get no compensation for the inconvenience just our refund and sellers get to keep selling scamming us!! I made a order and soon as I got the tracking number I called the post office and it immediately told me it’s going to a different city and state !! It’s a fraud. And after as many times as I’ve been through it you would think that DHgate would give me a major coupon or deal but absolutely nothing. For instance I stay in New Orleans and I have packages being sent to Hawaii, Wisconsin all over the place and don’t be fooled by the reviews that the social savings sellers have if any it’s them leaving reviews to themselves to fool us. I’ve tried several times to leave a review but nothing so on packages that I have received from other sellers I leave little comments about social savings to warn y’all. Please please please don’t order from social savings. And DHgate you’ve got to do better period it’s pathetic that we have to deal with the foolishness!!!!!!!! Fraudulent as F@&K., social savings trash!!!!!
DONT USE DHGATE!!!
by b-easy123 on 2018/09/12 12:12
Okay so after using DHgate for a while I made numerous orders even when I was waiting my previous one. My mistake just couldn’t believe the prices on stuff, yes it’s to good to be true. I ended up waiting super patiently over a month as they said it would take 8-30 days delivery time. Started getting little things here and there never up to par. A xxl and xxxl turns out to be like a medium and a small in Chinese sizes, which I did look for as some put that in the description. Quality and size completely wrong, not to mention half of my stuff never showed up. Used the tracking numbers and some were not even valid tracking numbers and upon calling my post office they found some packages were deliver to Miami or Texas of wherever else except my house. After contacting dhgate customer service they were very hard to work with didn’t speak very good English and didn’t sound like they even knew what they were talking about. After talking in circles with her for quite sometime she said she would send me an email with instructions. Guess what email I never recieved. Reaching out to all sellers to tell them what happened guess who got no response from any of them, yup me. So after losing products all over and payments being released to seller even though I never said I received anything. Will not be using dhgate again and don’t be fooled by the 5 star reviews. They are fake.
Worst company to purchase from
by RSF415 on 2019/04/06 13:28
They advertise coupons that are nearly impossible to use. They have no way of calling to contact anyone for help - they only communicate through chat, which by the way is a robot chat. You have to wait in the queue to talk to a real person - which will take a very long time. And once you finally chat with a real person you might as well chatted with the robot because they are completely useless. I purchased an order which was a significant amount and was never given the option to use the new buyer coupon pack which my order would have qualified for. When I finally chatted with a real person I was instructed to cancel the order and then I would have to reorder and have them apply the coupon. After further digging they then told me that even if I requested to cancel the order it Woolf have to be approved first - and only if the cancel was approved would I be able to reorder and apply the coupon. They offered no assistance in canceling order, would not contact the seller on my behalf to initiate the process. Ironically after I raised a fuss with the chat agent my item was shipped within hours making it impossible to cancel order and use the 88 dollar new user coupon. Proceed with caution on this app. They have ridiculous processes in place that leave you with no options. Not to mention they are very rude.
Unreliable/fake advertised as 100 Authentic
by Hi-Life1970 on 2019/07/26 17:56
Plenty of unreliable stores and fake products on this site, be careful with your purchases, because DHgate is not on your side when a purchase goes wrong.( as a buyer) One of my purchases of over 8k, was received with all counterfeit electronic accessories, I sent DHgate the images of the products Scan, after checking them with the original factory on line. The best offer DHgate sent me was to keep the fake product and refund me $3500. We informed DHgate that was not accepted, our company would not sale fake electronic accessories, because their unstable and can blow in customers hands, pockets or faces. Their response to our company was to send the products back to China, which we pay for shipping that will cost over 2k. And they can not assure us the full refund still. They mentioned most products will be damaged in that process and the seller can deny our company any type of refund than, lol. So they suggested that we keep the fake and get the $3500 refund, as better option. Even though the products purchased was advertised by seller to be %100 Authentic. So I decided to take it with my US Chase bank. Did a charge back but DHgate provided the bank the fake products shipping slips out of China. So we lost the fight and the money. Products received was trashed. Figured to share my experience here, and hope yours will be better some how.
I agree with some of the reviews
by Shopaholic $$$ on 2018/10/23 12:44
I have been ordering from this app for about a year now. I had three issues with the Seller’s one my items came damaged and the other issue was I received the wrong item and the third issue was that I never received my item after two months. All of the issues was resolved the Seller’s replaced the damaged items and I was sent the correct order and for the item that I didn’t receive I was refunded my money back and I was given a $30 shopping credit. I have been shopping overseas for years now you must know the rules when shopping overseas. First, know that it will take about 30 days for items to get to you or pay more for faster shipping. Second the sizes are always smaller than the USA sizes so you want to see their size chart before buying. Third, always contact the seller first and then open a dispute with DHGATE if you cannot work it out with the seller. I will continue to shop overseas because I find quality products for very good price. Always read the reviews and look for photos from other buyers when they upload them. Happy shopping!
So far, so good
by Naperville Mama on 2019/02/07 04:33
I just recently started ordering on DHgate. I have placed orders for about 20 items. The first item came yesterday and I was very pleased with it. I have asked many questions of the sellers. Some gave very clear helpful responses, others did not. I choose to work with the stores that I can communicate easily with that have a track record of good reviews. As for the site, there are some issues I would like them to work on: ability to enlarge the pictures on the ordering page, clearly identifying stores, a way to bookmark items, and notifications concerning items in your cart before prices change or items sell out. It would also be good to add everything you are interested in to the cart and select a subset to purchase. This could also be done on the item screen with a pop up asking if you want to order more from that store and show the coupons available. Other than that, I have found the site easy to use, the sellers quick to respond and I was very happy with my first order. I will update after more items make it through.
READ THIS!!!!!
by gabeeee2019 on 2019/02/01 19:16
I have been using dhgate for about 3 months now. So far I have received 12/13 things that I have ordered and the one order I did not receive dhgate was able to successfully give me a full refund of my money. Currently I have 12 additional items shipping and on their way to my house and I’m positive they will all arrive. I know it’s difficult to find the right buyer and many people don’t like this app because they don’t get the items they bought but all you do is look at the reviews for the product you want to buy. There is even a filter in the top right corner of the app when you search things that allows you to find items that have more purchases and better reviews. Use these filters and Look at the reviews people leave and look at the pictures as well so you know it’s legit. By doing this you are giving yourself the best chance to get the best products. The only downside is the wait time but for the great quality of the products you receive and for the price you pay it’s totally worth it. I would recommend this app to anyone.
DO NOT USE THIS APP!!
by 106-437-192 on 2019/10/10 19:08
Please don’t use this app. I used it to buy some tools because the prices were amazing. I waited the 30 days and still no tool were delivered. The tracking said that they are still on it’s way. I sent the seller 4 different emails to see if he might have more info that I can’t see. No response to any!!! So I wanted to talk to someone from dhgate and the only way is to chat on a IM. The guy I “chat” with told me that my item was shipped to the wrong address and he would try to get ahold of the seller. Finally the seller got back to me and said that he was only going to give me a partial payment back to me. I payed $30 and he only wanted to give me back $5!!!! I declined and he came back with $7. We did that back and forth and I finally accepted $19. I cheated with the guy from dhgate and he recommend another seller with the same tools for a little more money. So I went for it. I found this app that gives me more info on tracking so input the tracking number and guess what!!?? It was delivered to the wrong address AGAIN!!! So now I’m waiting for my refund again and dhgates policy says that you have to wait 5 days for the seller to get back to you to bargain on how much money they want to give back to you!! Worst company ever!!! I just want my money back. So Beware and don’t make me say “I told you so”!!!
DO NOT USE DHGATE!!!!!
by Lvbft on 2019/01/26 20:43
I’ve had success using DHGate up until 2018. I’ve ordered two football jerseys, a hockey jersey and a necklace. They all took over a month to be delivered to me in Virginia, but they got here. One of the football jerseys is actually such bad quality that the blue bled onto my white shirt I was wearing underneath and ruined my shirt. Beside the point! In 2018 I ordered a hoodie that ended up in Davis, California. I live in VIRGINIA. As if that wasn’t bad enough, I ordered a bag that ended up in Clearwater, Florida. Again, I live in Virginia. I got a refund for the hoodie without problem. However, it’s been over two months and I’ve never gotten my money back on the bag that ended up in Florida. I’ve messaged the seller and DHGate directly without response. When I first brought it up to the seller, they were in such a hurry to close the case, they said they’d give me a refund and never returned another message. And for two things I ordered in November (a bag and a necklace), I still don’t have in almost February. The tracking numbers are most likely invalid. One says “label created, not yet in system” and the other says “status not available”. DO NOT USE DHGATE. Don’t use them if you actually want what you paid for. As someone who’s has previous success with DHGate, I’m telling you from multiple bad experiences to NOT use them.
Online is better than the app
by Colorado Thunder on 2019/09/24 09:01
The search bar doesn’t work very well when you’re looking for a specific item. It tells you to refine your search. I refined it to everything and it still has problems finding what you’re looking for. I know the app sells it because when I go online to DHGATE and not log in. I’ll put the same item in the search engine and it comes up right away. The App has problems looking for your items. Certain feature on the app are too close together and get in the way. The camera button is in the search bar. Every time I go to delete my search from the bar I end up turning on my camera because it is too close to the delete button. I like to scroll with my right hand, and that little bear paw or whatever it is always gets in my way and messes up the page I’m navigating through. I’ve had the app for about 6 hours and have be very unsuccessful on my personalized searches. I think I am going to delete the App. Although my chances are better finding what I am looking for on DHgate online. I’ll probably just avoid DHGATE all together. I’m already frustrated with the App. I should have just stayed online instead of downloading the app. So far this site has not been worth my time.
Foxmanewanda
by foxmanewanda on 2019/05/11 00:49
I have ordered over $1000 worth of items and I received every last one of my items starting frm Feb 2018 til now may 2019..I honestly just had a totally of 15 orders back to back since March 2019 and every item came on tyme all my items came back with Grade A quality I can post pictures of everything I have ordered if anyone need to see them on hand at my home ..I absolutely appreciate this company I have fast and respectfully communication with sellers ..I had sellers send me free samples also of items before I make a huge order ..I try to order from the same sellers everytime ...and always Use PayPal your money will be place back on the card if for any reason you need to dispute ..PayPal stands behind your account faithful..communicate with the seller look at the reviews on the item before purchasing it and d pictures a buyer post of the item ..some ppl might be tryn to stop you guys frm beating them to these great deals at very low prices ..anyone need to contact me for pictures of items feel free....I love shopping With Dhgates and I mean this💞💕🥰🙌🏽🙏🏾
Scammers on Social Savings
by JDLazer on 2019/11/09 17:56
DHGATE won’t do anything about scammers selling ultra low priced gear. Here are a couple pro tips: 1) don’t buy from a new seller without a high rating. 2). Don’t buy from a seller without a store. 3). Look at reviews and don’t buy from a poorly reviewed or with Seller with no reviews. 4). If you get scammed two things may happen: either they won’t ship or ship to a wrong address. Contact DHgate’s customer service directly to report shipments to wrong addresses and they will help start a dispute to get a refund. Takes six days from the dispute day to get a refund. IF they don’t ship, you have to wait the 35 days but then you can start a dispute on your own. You need to fight for disputes and be diligent. Scammers are hoping you will forget about the low prices order and they get paid and you get scammed. Last pro tip: if it isn’t EXACTLY what you expected, starts a dispute with the seller. Honest sellers will work with you to remedy the issue quickly because open disputes hurts their rankings on the site. At the minimum they will give you a partial refund, many times they might refund the item without a return. My issue is always about sizing. Sizing is a big issue but most honest sellers try to make it right.
Beware the rating you see on DHGATE is not real
by qwicc on 2017/12/28 12:09
I went into transaction with DHGATE. The problem started right away, they hold my payment on “suspicious fraudulent transactions”, I have been asked to send a copy of my passport and copy of credit card both sides. I called my bank tree times to resolve this issue without a success. It took DHGATE four days to clear my name and money. I contacted my Seller to update on time of delivery and get very disappointed reply that his factory has too many orders and I have to wait sometime to get an update. The seller name is Skyllet. I realize that something is not right and ask for a refund. Skyllet response:” dear. The platform is already processing the refunds for you, and you will receive refund these days”. I waited some days before I contacted the DHGATE to help me with the refund as the Seller kept silent for many days before I got this reply from Skyllet: “You can rest assured that I'll give you a refund as soon as possible.” And same thing continues “PENDING REFUND IN THE SYSTEM”, because Mr. Joke Skyllet is not confirming refund. I have contacted DHGATE customer service live chat and chat with a person called Mariala. I asked how to rate my Seller in the system. Guess what? You can only rate once you successfully purchase a product. Very funny!! Beware the rating you see on DHGATE is not real!
A+++ Don’t hesitate to download this app!
by Mo T. 72 on 2019/11/25 22:14
I have been a DH Gate user for years now and I have absolutely NO complaints! You can find almost anything on here. The sellers are cool and I feel safe ordering from them. I have only had one problem with a product out of over 30 purchases. When the item came and it wasn’t as the seller described, I attempted to communicate with the seller to fix the situation. The seller only wanted to refund me like $12 on something I paid like $45 for. The team at DH Gate looked over the communications and refunded the entire amount. They do not release the money to the seller until you receive the item and a satisfactory review is left. I am super pleased and will continue to order from this site. Plus you get discounts a lot of times when you order from the mobile app as opposed to ordering from the computer. Just order early because it does take a while to get to you because of the international transport. You get a tracking number though so you see where it is. A++++!!! Thanks DH GATE!!!!! #Customer 4Life!
Dissatisfied Customer
by Disatisified Cusromer on 2019/09/20 06:56
I ordered a dress for my son wedding. I was asked when would I need the dress, I gave them a date of August 27. I was going on vacation and didn’t want the dress delivered while I was on vacation. I didn’t try my dress right on when I got it, because I didn’t like they way it looked, it wasn’t like the dress I ordered. I know I had my dress customized and that I am a plus size but it shouldn’t matter because if they customize dresses. I asked for refund, because I finally decided to try it on after being told that it might look different once I tried it on September 17. I was so hurt because it look horrible on me. I open a case for a refund, and was told I waited to long from the requested time of 22 days. I am not aware of the days they were counting. I was offered $19 refund of $105, taking in consideration I will have spent a lot of money for alterations. I will have to buy anotheru dress. After the company offer, I didn’t accept it and let them know I was up set with this decision and I wanted a full refund. I received a second decision giving me the same offer plus $6 dollar,total being $25. I am disable and do not feel like all this going back and forth with the same answers. I accepted the $ 25 but didn’t like it. I am a very dissatisfied customer.
Great App but sellers can be shady
by Pigboyz on 2019/09/30 03:50
Seller ratings look like ebay’s but you cant look at recent transactions like you can ebay’s..You should be able to file a dispute or do anything that you could do on your computer on the website... All in all I am satisfied with my experience with the sellers on DH-Gate... sometimes you can get a better, safer deal on Ebay from the same sellers...When you buy something and the sellers store closes/ disappears a day or two later it makes you wonder of you are going to get what you purchased.. Also shoe sizes... even when you use the guidelines from the seller (actual foot length) can end up with shoes that are two sizes too small.. useless ..to the person that you purchased them for... after waiting a month or more... I’m patient for a good purchase... but its disappointing to wait.. and then be even more upset.. There should be reviews.. from buyers of those shoes.. stating the problem.. and the sellers should take steps to avoid sending shoes they now know are too small from my e-mails and review to future customers buying that size and namebrand..
Would be perfect
by Nmilliga on 2019/11/07 23:55
With some minor adjustments, first off- it tends to crash more often than I’d like. Second, I feel there are some reviews that are fake under many items. Third, there’s not a function to find ‘top rated’ sellers in general. Fourth, to find out what brand some of the items are, you have to contact the seller directly, which I get- but showing a picture of a purse with no way to distinguish it makes buying difficult, especially if there are no reviews. Speaking of reviews, there aren’t many, if 1,000 of something has been sold, you’d think there would at least be 100 reviews, but that’s not typically the case, and when there are reviews you have to assume half are faked. Lastly, so many buyers come and go so quickly, you could save a ‘store’ and a week later it’s gone. App wise I think if they made a few adjustments, as mentioned above, it’d be great! As a company, the other mentioned adjustments would be amazing! However, for the quality and price of some of the items found on here, it’s easy to look past the faults.
NOT AS BAD AS YOU THINK
by hxhhdhdhdhfbdh on 2019/09/27 22:15
i’ve been reading a lot of the reviews from last year in a lot of people are saying that it’s terrible and you’re not getting what they ordered and to be honest it’s their fault yes there are some people who don’t send you your item but you have to check the seller review and the review of the item before you even consider purchasing it the app is amazing you get anything you want for a really cheap price somethings are more expensive the other or depends on quality been using this app for almost 6 months now and I have bought a total of 10 or less things it’s amazing you can get almost anything really you just have to look you can’t just go wandering around on Happ buying things you have to be a little cautious all the sellers I’ve bought from are very nice and they communicate pretty well if they mess up your order they will refund it as soon as they can and if you want to change your order even if you bought it they understand and then you’re still change it.
Badly
by Grettel0910 on 2019/04/06 06:17
For those who are attempting to purchase from this website. Please don’t! I’ve purchased a Dress for my daughter’s 15’s pictures, we paid in full and even paid extra for the dress to come with more flowers and detail on the actual address. Once we received it the dress did not look anything like the picture that we wanted to order, we’ve attempted several times to get in contact with the manufacture. All they have done was block me from messages and never returned a brand new dress. Thank goodness I never sent the one that I received because I’m pretty sure I wouldn’t have never received anything back. My daughter has been suffering because her pictures had to be canceled and the money that we paid for the dress was the only money we had for a dress. And the original page in regards to the returns and disputes, it says how you can fix that, but they were never able to help me and like I said they have blocked me and I have no way to fix this issue now. They are very unprofessional and I just want either my money back or a brand new dress that looks like the one that I originally wanted to purchase on the picture. Please learn from my mistake and do not purchase anything from them they are a bunch of liars and they will take your money!
Don't believe bad or negative reviews
by jk1ngQ on 2019/01/29 16:50
This website/app is the best thing that ever happened to me. The prices on the merchandise is beyond perfect, the fitting (sneakers) is spot on, the variety is immense and the communication between the sellers (at least the ones I have bought from up until now) and buyer is positive and timely and they really work with you and want you to have a good experience. For example 3 pairs of sneakers (color schemes) were out of stock and I was informed in a timely manner and gave me more options to choose from off the same sneaker and they were reaching out through text messages AND emails to make sure I was aware and able to get my money's worth. I'm sorry but I'm sticking with these guys as long as they keep up the great customer service they have provided me with. Oh by the way, normally I would expect for any items over seas to get to me later than expected BUT all my stuff arrived FAST. DHgate you have my full support and money just make sure to keep up the great work and great customer service.
Pretty good, but be careful
by Ehughes0402 on 2018/07/02 22:35
I like this app a lot and I’ve bought many good products from this site. I have two pairs of shoes, a backpack, a watch, and some sunglasses and everything that I’ve bought has been good. The prices are great on this app and the quality for the stuff you can buy is very good. Items take about two to three weeks to ship over to the United States, but I think it’s worth it. The only issue that I’ve had is the backpack is starting to rip and I’ve used it once. Something I like about the app is that I can directly contact the seller, and I’ve asked questions about their products to be safe. I ask for extra pictures, and any other useful question I may have. I have read some reviews and heard many stories of people getting ripped off, but I only buy from legitimate and well known sellers so it’s not a problem for me. Just be careful and make sure to do your research before spending your money, because since the company is overseas it’s very difficult to get refunds and to talk to them.
DHGate App and site
by TopperResidenceUSA on 2019/08/26 17:50
Overall, most sellers are great. Reviewing sellers whether good or bad is very helpful. I have purchased $1200 roughly on one lipo laser diode machine. Machine came in wrong, yet stuck with seller and dispute team. Got my model in within 4 days plus got the prepaid label for where to ship wrong model. Currently, purchased makeup. Be mindful that some sellers will try to lower prices, yet are not being authentic about products sold. I mean this is in the products you get in after purchase as well as images on site or ad not being authentic to what you actually get. Currently, I have a seller whom sells “Too Faced” palettes, yet they came in smelling like toxic/hazardous chemicals. Strong smell. Asked seller to send me new ones, refund me, because i cannot use a product which has such a chemical smell, when it should not have a smell as eyeshadow if its new and kept in correct storage. So many great things about DHGate, sellers, products, and prices. Just read read reviews and look at positive ratings on sellers and how recent these stats are. All and all DHGate is a wonderful platform.
Just follow the instructions and it's good!
by msilikepink on 2018/12/31 22:27
I am giving it 4 stars for the app itself and how confusing it can be, not DH Gate, the company or the sellers and products. I think if it were a bit more simplified, it would be much better. You have to follow the steps below after receiving your item...and finding the right link to each step can be a challenge sometimes. The App can be a little confusing. And, I highly recommend that you read ALL of the terms and conditions. When you purchase an item, your money is held in an "escrow" type account. Once you receive your item, you have to either say you got it and you are happy OR you want to open a return/refund complaint. And you have only 7 days to do it or your money is released to the seller. If you don't respond, your money is automatically released and you have to deal with the seller directly. I personally have found the sellers to be good and honor their products if there is a problem. And, I have never had a situation where I didn't receive what I ordered.
Best designer site on the Internet, seriously
by Claydowg on 2018/10/11 19:42
DHgate’s my favorite one stop shop for luggage, sunglasses, basic knockoff tee shirts and shoes. Though you have to sift through mountains of garbage and will inevitably buy some items that are trash, the gems you find are worth the trouble. I have bought some amazing Yeezys and Ray Ban sunnies as well as broken watches and poor quality zippers. Returning items is almost impossible, so read the reviews carefully and only buy from vendors with good reps. I recommend only buying items with positive comments, they are your best tool in getting quality goods. So all in all, don’t expect great customer service or a real return policy and be ready for some items that will not be good enough, but if you take the time and accept the shopping experience you will find some of the best designer items I have ever found. They are high quality and as close to authentic as I have ever found. This is the best site of its kind and puts sites like alibaba and the rest to shame. I love DHgate
The Good, Bad, and the Ugly
by Dfhtbbdf on 2019/11/11 01:24
So I’ve been using this app since October 2019 and I was aware that the merchandise sold on here are great to ok quality knockoffs and that’s was a given because of the prices. I have since ordered 13 items. The good: 6 item have been successfully delivered to my house in a timely fashion like 3 weeks from purchase to delivery. All EXCEPT but one purse I order was smaller that what I expected. Still highly satisfied and I’ll give those transactions 8/10. The bad: I still have 8 items pending, however 2 were shipped to the wrong address. Another item that was purchased, the store no longer exist and there no was no tracking label even printed couldn’t contact the seller. Called chase and made a dispute got my money back. The other 2 item that were sent to a different address I contacted the seller and was issued a FULL REFUND. So that leaves 5 more items left. The bad: Some of these items I’ve been waiting well over a month for it to even have a shipping label printed. I have been tracking my items through the United States Postal Service and the last remaining 5 items are now in route to me. Let’s hope it ships to the correct address.
DO NOT USE!!!!
by ews219 on 2019/09/13 15:43
Would give negative stars if possible. I ordered a 9 piece power tool set. What was delivered to my house? A small padded envelope that said “power tools” on the description but inside was a gold colored commemorative bitcoin coin.....needless to say I filed a dispute and sent it back. I had to pay $30 just to ship it back to China (out of my own pocket which I still to this day have not been reimbursed even after I was told numerous times I would be). The return process took forever because the seller stopped responding to my communication and did not mark my return as delivered. DHgate has a policy that you have to wait 30 days from the time you upload the tracking and the system automatically refunds you. ARE YOU KIDDING ME?! I reached out and told them that was absurd. Since the seller stopped responding, there was nothing I could do but wait. DHgate offered to reach out and that the seller MUST respond within 24-48 hours. I then asked what happens after that deadline...they said nothing and then they would try to contact again. This is a joke of a company and I will never be back and do not recommend it for anyone!!!! They claim great customer service and act like they are there to help but they really can’t do anything!
Research & Ask Questions
by Tired of Resets on 2019/06/27 15:01
Please do your research when purchasing replicas, and ask questions! Reputable sellers have whatsapp contact information on their seller’s webpage. Quality replicas are not going to have images of the actual product (i.e LV Monogramed NF does NOT have pics featuring LV logo in listing) or use display the name in the search results. It’s the responsibility of the buyer to ask questions including what factory the product is manufactured in (you can research the factories and/or use repladies on reddit to support your findings) and if they are willing to send post shipping photos (aka psp’s). If you are not satisfied with the photos received, this is the time to work towards a resolution with seller. Quality sellers have 5k transactions +, with 97% + positive feedback. Sort items initially by # of orders to identify sellers who feature the product you’re looking for. Visit the seller’s store page and investigate. It is not for the faint hearted as it takes time to locate; however, if your diligence is done, you minimize the likelihood of being dissatisfied. Happy hunging.
Buyers Beware
by BiggSmitty on 2019/09/16 15:37
I have placed only one order on this app and it will be my last. I ordered a tool kit and my payment was processed immediately. The issue was with the seller who shipped the order to a wrong address in the wrong state. I first messaged the seller to let them know of the mistake made, only to receive no response from them. I opened a chat with customer service at DHGate who was very helpful in directing me in what to do and emailed the seller to request the item be re-sent with a new tracking number only to receive no response from the seller again. So I opened a dispute requesting a refund only to receive a response through the system from the seller offering me half of the money back....which I have not received as of yet, but it is still early in the process. If this isn’t criminal activity on the part of the seller I am not sure what is. To be offered half a refund for a product I never received because the seller wasn’t smart enough to ship it to the correct address and now the customer has to pay for the sellers mistake is absolutely a scam. DHGATE should monitor and be accountable for the actions of the merchants on this website. If not then they should be banned from selling on the site.
DHgate VIP member
by USA-StefLu on 2019/06/14 15:30
I really love this app. Buying the same things that US stores have but Much cheaper! Every once in awhile I will have a problem of wrong delivery date, showing up delivered but didn’t, or product quality. It is a pain and time consuming to get a refund when that happens! But I do get refunds when needed. I love that name brand items are much cheaper here and am truly bubbly when the logos are 100% on point. I try to inspect the logo and ask sellers before buying if the logo is exact! Sometimes it doesn’t show it on the items pics but will be when delivered, other times what you see is what you get, or distorted Logos for name brands like Gucci , LV, Supreme, Nike etc. So try to look at review pics and message the seller for actual pics. Leave reviews good or bad so all of us know, and take pics of all items to share! Lastly , I love to learn about different culture so the diversity of products is great. Other sites and this one offer authentic candy , drinks, and mystery boxes that I enjoy as well. Happy Shopping! #discounts
Perfect IF you take you time and research!!!!
by Naomiela on 2019/06/05 19:14
At first, I hated this app because I could not figure out how to find sellers to trust and I received essentially junk. Now, I do not buy ANYTHING without first checking how many successful orders the vendor has, making sure there are real pictures of the RECEIVED items in the reviews, and then going through the reviews to see if there are any complaints. Number one rule with DHGate: YOU GET WHAT YOU PAY FOR! Do not be shocked when your $24 replica of a $3k bag is not an exact rep. You’re buying a $24 bag so think of quality of materials on a $24 bag from Wal-Mart just these have brand names stamped on them and someone is holding it wearing a white glove to make it look fancy. I use these bags and belts for everyday wear so I don’t ruin my real ones - the best way I can think to describe the items is “disposable”. Your $24 bag is not going to be an heirloom and if you stuff it full of items and carry it three times a week, if it lasts a year you are doing great!!!
Great Glass Cheap!
by RJH customs on 2018/12/20 21:41
I mostly purchase glass here but have also purchased LED lights and their pricing for quality ratio is amazing. It might be convenience store quality glass but that glass is still extremely usable. Probably won’t find any Picasso’s amongst the mix, but we aren’t in an art factory here either, and the prices reflect that. You can spend $60 and get a piece that would easily be $120 elsewhere. The 50% savings also means a 1-4 week wait for shipping time depending on where you live in the US. All in all it’s a 5 star app if you don’t mind waiting a bit for shipping. But you pay for the worth of items, you aren’t paying for the “Convenience” of having something right now. Otherwise you’d be at 7-11 buying a glass pipe right now, not receiving an app! Awesome website/app. I recommend downloading the app as it automatically discounts you with available coupons. Most of the time. Sometimes the coupons don’t show up which is annoying/confusing. But still worth it!
Read this i have never had a problem. Just make sure
by Kalhdufn on 2019/07/13 21:57
This is a great site to find products of any kind. Before purchasing check all fine print. Ask seller for actual photos of the item you will receive. Check all reviews on that seller. Has other people posted pics of the item they received. This is a very useful and safe place to do business just use your head and reviews are a must or no deal. This site is similar to many sites out there that get a bad name because people are overly excited about the prices and just order. If u want a great quality item check seller reviews, how long they have been selling, and actual pics of the items you will receive. If a seller has a return policy is another great thing. You may never have to return something but looks for sellers that back their products with a return policy. I follow these simple steps on all my purchases and can say they all were 1 for 1 clone.
Use At You Own Risk!!
by Heard great things on 2018/12/01 00:08
My overall experience has been positive so far! The best advice I can give is look at product reviews and other customer reviews. Additionally the product you are looking for will most likely be labeled with another title, so it’s better to use your web browser first for research than using mobile app. My final thoughts are make sure you look at the different sellers before you buy because there is most likely a better one with faster shipping and better quality products. I have more than 60 purchases from this app and only 2 products didn’t come out like I wanted, but the customer service team is very helpful, they refunded me my money on one product, and the other they sent a replacement. So as a recap, make sure you have a reputable seller, do your research of the product, and look at the customer reviews because that will be the major difference in your decision making, hopefully this review helps.
Scandalous
by Rickeastwood on 2019/04/22 15:14
I have been buying on this site for 7 years now and whenever you have a dispute you can’t win . Dh gate covers for their scandalous sellers. For example this one seller i told and also I kept canceling my order 7 times but the seller kept putting it back up on the screen. The whole time he’s telling me to cancel my order but he’s playing games to buy time to ship the irder so I can’t open a dispute cause he had shipped it bye then. So the dispute people handling see where the seller says he is gonna give ny money back then lie tome and ship it anyway. Then the dispute people tell me there’s nothing they can do about it. I will never ever support DHgate again they will never ever get my business again cause they did nothing at all to help get my money back after all these tears being loyal to them. So I will advise no one to ever deal with DHgate again cause the sellers are lyars and commit fraud all the time cause they know DHgate support all the scandalous wrong things that they do to get your money. DHgate is a big scam they all need to be in jail for taking people money there hard earned money. They haven’t heard the last from me cause im gonna do everything I have to do to get my money back.
Highly recommend for great brands at low price.
by TransparentReviewGuy on 2019/11/15 01:03
I have always been an online shopper and love great deals. I go on all websites, but I find DHgate the best. They are reliable and they also deliver refunds. You have to search items under general terms, such as “designer” then type in “shoes, shirts, watches, etc.” Also, the best advice I can give is to read the reviews beforehand, look for pictures within those reviews too. If you can find a product with reviews and photos, you’ll be more than happy. Don’t be TOO critical, otherwise you won’t be too happy. This is not one of those sites where it is “You get what you pay for”, but it’s more “You get items you always wanted for this low of a price!!?” I shop on Canal St. In NY and Santee Alley in Los Angeles and this website puts them to shame! Learn to shop on here and you’ll forever be happy. Be willing to wait a month for products, they don’t charge shipping and it’s usually from the Hong Kong area. GREAT SITE!
Better then Wish app
by misz904 on 2019/04/03 10:21
Let’s just begin saying this app is a 1000 % better then the Wish app granted that yes you are going to wait a few weeks for delivery but it’s like everyone has stated you do have to find a seller who has had multiple good buys and reviews I had recently purchased a replica handbag and some Yeezys and they look very authentic I’ve had replica bags in the past so I know you can’t just use the handbag everyday or the wear and tear will start happening soon the same goes for shoes as well I only wear replica stuff if I’m going out and about not for everyday use some people will say that is fake living but I look at as it looks real nobody knows the difference unless I tell them and it’s made in China so therefore I’m gonna try to take care of the stuff so it don’t tear up quickly lol It’s a real good app for people who can’t afford the authentic brand or just don’t wanna pay $700-$1000 nobody will know its fake unless you tell them trust me
Highly recommended
by Felix9761 on 2019/08/17 19:43
First and for most before you listen to the negative reviews here is some real talk, The people who’ve had negative feedback is because they didn’t do there research on companies they are buying from, all you have to do is shop from DH preferred companies, these companies have a history of Excellent customer satisfaction with DH gate and for this reason they are preferred vendors, All my experiences have been Excellent, I always chat with vendors and read their reviews before ordering and after I receive my orders I always review the vendor and pass along my great experience with my thousands of friends on Facebook and Instagram, trust me fam If DHGATE was a scam I would’ve turned up a long time ago and let people know but that’s not the story here, they are Excellent and won’t ever shop any where but DHGATE, just do your homework, read reviews, go with preferred vendors, check real pics and you too will only shop DHGATE for life...
Worse customer service ever
by Mikeeeeeg1 on 2019/11/02 03:36
I purchased an item from this website, and it was very small on me, I contacted the seller, never responded Contacted customer service, they said sent the item back, because they sent you a different size, and the seller is responsible to refund and pay the shipment as well. I did what they asked me to do, as soon as I received an email from customer service with the seller, I shipped it back and sent the seller and customer service or whoever was emailing me from from website, and I was waiting for the refund, it’s been 3 months and never received that. Contacted the customer service every day for that, they were keep saying that it takes few days, seller has to pay you back, after 2 months they said that the case is closed and they can’t do anything !!! Oh wow The whole time they were playing me for everything, they are stealing from me and so many people like me. I don’t recommend this website at all I told all my friends about this website and I’m asking all of them to not purchase from this website anymore. They are lying to people to steal their money, and very very poor customer service.
Wrong sizes of rings
by plugley on 2018/11/06 12:39
I love the way you handled the situation quickly and it was resolved you are a five star company and I’m sorry for my negative comments but I was very disappointed at first. But knowing now how you handle situations I will continue to buy from you in greater quality once again thank you for being very professional and to your staff sometimes mistakes are happenin I love the way you handled the situation quickly and it was resolved you are a five-star company and I’m sorry for my negative comments but I was very disappointed at first. But knowing now how you handle situations I will continue to buy from you in greater quantity once again thank you for being very professional and your staff sometimes mistakes happen. Sometimes people overreact. But once again your staff was very professional and I would give you a five star rating every time thank you very much for your time and effort.
Be a high maintainers buyer
by Lawdfather on 2018/12/07 16:51
This app is great because it supplies its own coupons for you to get cheaper deals than that in the store. I have made one purchase so far and I plan on keeping them to a minimum and certain price amounts. I advise you to take advantage of the messenger and speak with the sellers as MUCH AS POSSIBLE. Check your tracking numbers immediately and do all you can to feel comfortable about your purchase not just sit back and complain once you’ve made to many orders and a few don’t show up. Most sellers can be out of your country and the problem with that is packaging arriving through customs. People send all kinds of things through there and it may result in lost packages or delayed items. I suggest you look for sellers within your country if possible and if you just have to have that item do as advised earlier to make sure your item arrives. Be a high maintenance-buyer!
Works...MOST of the time...
by chuckthefreek on 2019/10/26 14:22
The app works very well and it’s pretty easy to navigate through. It’s the companies behind the app that are sometimes messed up. I’ve been using this app for about a year now and I’ve probably purchased fifty plus jerseys. Maybe about 85 to 90 percent of the purchases went off without a problem. A couple of the times the wrong jersey was sent but the correct one was always sent immediately afterwards. Twice the numbers and names on the backs of the jerseys were crooked or off line, but most of the time things were corrected. Beware though that a couple of times the companies just tried to offer five or six dollars to replace the incorrect jerseys. One companies tried to tell me to just take a couple of dollars for a refund so the worker wouldn’t get ‘fired’, so beware of a couple of shady companies under the DHgate umbrella. Otherwise, I recommend this app for great, low priced items.
Return policy and disputes r super sketchy
by LauraLack on 2019/09/01 04:11
After ordering a lot of stuff on this site I finally realize how awful buying from these sellers really r. First incident was a handbag I ordered now for the price it was I knew it was a risk but after receiving item it was complete garbage I asked seller can they resend straps because before I could even wear bag straps broke now seller informed me they would resend a never did should of learned my lesson then but I go an order a pair of sneakers that arrived to big I messaged seller asked if I could exchange size he said yes I paid shipping send sneakers back and informed seller of tracking number all of the sudden he doesn’t remember r transaction his shoes r currently in China at the post office they tried returning to no one being at address so now I’m out of sneakers and 50$ after filing a after sale dispute still nothing I’m so done with this site I’m warning everyone please find a more credible site because these sellers r SCAM ARTIST AND DHGATE COULD CARE LESS THEY’RE CUSTOMER SERVICE I WOULD NEVER EVEN CONSIDER THEM TO BE CUSTOMER SERVICE THEY ONLY CARE ABOUT THE 💰Not their customers
Follow these instructions DHgate Is great
by joe bpt on 2019/03/09 16:22
Read reviews of products sort products searched by average reviews also use general terms like if your looking for sneakers no matter what kind type sneakers then look for the ones u like go to reviews wit pics an there they are also make sure the people have been selling things like hundreds of transactions then look at reviews to see how they do also message the company an see how long that takes an wat they say with that i go you’ll get good deals on some cool stuff plus in takes some time to get products around the world like 2 weeks to USA from China so be patient if it takes a month sometimes customs was holding it up or the multiple delivery services that it went threw overall great site I’ve used for years never had a issue once realizing how to use good luck everyone hope you read this first
I love this app!
by Jersey guy in Ohio on 2019/02/17 04:11
I’ve read a number of reviews that are less than positive. I must say my experiences have all been very good. First... the pricing is amazing. I’ve shopped other online stores and bricks and mortar stores... and it’s not even close! You will pay quite literally 10 times more at a retail store. I will say I’ve only ordered jerseys from DHgate... so I can’t speak to any other items. Twice I’ve had problems with what I received, and both times the issue was resolved. Sizing is an issue... as their idea of a XXXL and mine are different. I’ve learned to ignore the X’s and L’s and instead only order when the product includes a size chart in inches. Since I’ve used this approach, I’ve not had any problems. The quality has been outstanding... There are reviews on this site that suggest otherwise... but honestly I’ve been delighted with the looks... stitching... patchwork... and authenticity. The products take longer... much longer... than they would if you order from a U-S based company. I know going it it will be a long wait... but I guess it gives me something to look forward to at the end of the day. Bottom line... if you are impatient and don’t mind spending $150 on an item you can buy for $20, you will likely not like this app. If you can be a little patient, and like saving money, this app is awesome!
It’s not for idiots
by aaron1777777 on 2019/01/19 03:54
I’ve been using DHgate for a long time now and never bothered to post my review, I read a few of the main ones complaining about not receiving and low prices this that blah blah, this app is for WHOLESALE. If you want to buy one thing go to Walmart leave this app alone. I have been order large amounts of things for years only once did I have a problem and the seller and dhgate both worked with my resolve it with a full refund. Yeah every single time I have to call my bank to let them know I authorize this transaction because the charge comes from another place and that’s fine, when ever I try to book hotel for vacation or flights I always have to call my bank either way so it’s no big deal. I don’t know what else to say I have so many answers to all these dumb questions just don’t be lazy and use the app or website for what it’s intended for.. WHOLESELLING.
Great if you know what to do
by ZacMaclean on 2019/05/20 19:18
I ordered 3 football jerseys and 1 baseball jersey from DHgate after a friend recommended them. He told me specifically to buy from “DHrefer” sellers and in less than 3 weeks I received 3 high quality (although if you inspect them VERY closely you can tell they aren’t straight from the stadium) jerseys that the average fan would never know cost 17 dollars and were knock offs. I messaged the seller about the baseball jersey and asked if it was normal for it to come on a different day because I ordered everything from one source. The seller responded within 8 hours and said they would send another one, I asked them to change the size to large from xl as baseball games are normally warmer and I wouldn’t be wearing anything underneath, they agreed and sent another right away. Currently awaiting the delivery but buy from “DHrefer” sellers and you’ll get more than what you pay for!
Sellers who ask if I’m a prostitute!!!!
by Williamkai on 2019/05/15 04:00
I ordered 3 purses and the third never arrived. I contacted customer service which was a frustrating situation because I was continuously kicked out of the queue. The verdict of the issue was that the seller used an invalid tracking system; so rather than jump through hoops and playing the waiting game on my refund, I decided to let my C/C company know I wanted to cancel this last transaction. Although the prices are enticing, I am no longer interested in using DHgate. There are other companies out there with much better customer service that actually provide you with a phone number and a rep who speaks to you directly. I guess you get what you pay for! Last time I’ll spend it here! ☹️UPDATE.....One week later the seller sent me a message that asked if “I was a prostitute who ate from a toilet because I couldn’t afford a $20 purse”? Trust me, I can afford a $20 purse...what I won’t afford is $20 for nothing sent!!!! Unbelievable....I can’t believe DHgate has sellers that write such filth! Glad I know because now I’m done! I will let my friends and family know to never shop with them!
Rating Trends
237,231,260,270,240,240,214,264,250,242,282,265,275,225,194,171,183,236,225,221,308,283,293,274,235,262,184,235,232,240,256,246,228,320,301,291,365,311,250,318,237,290,261,215,350,310,253,251,215,306,177,217,241,227,263,296,284,277,304,286,255,323,320,384,246,371,312,308,341,296,299,323,325,265,429,320,251,313,306,358,354,309,368,400,299,421,499,224,161,138
All Versions
4.0
108,977 total
 5
80,711
 4
15,655
 3
3,361
 2
1,596
 1
7,654
Current Version (4.9.5)
4.0
100,287 total
 5
74,172
 4
14,613
 3
3,113
 2
1,461
 1
6,928
Version History
More...
Screenshots
Search Visibility
App name
DHgate-Online Wholesale Stores
Description
The dhgate shopping app allows free access to the DHgate wholesale marketplace on the go – connecting you directly to wholesale sellers and getting you the best prices available. The DHgate app provides one-stop solution for your online purchasing, from international logistics and payment, to internet finance and customer services. DHgate app features over a million Chinese wholesalers, 40 million products for sale and has amassed 10 million buyers from 230 countries and regions. We provide the easiest and most cost effective all-in-one solution for your business. We enable anyone to buy and sell products in wholesale price globally by providing secure payment services, logistics solutions, escrow protection services, and internet financing. With a variety of over 20 million products in categories ranging from electronics to wedding dresses and from cosmetics to furniture – you’ll never miss what you’re looking for. Simply tell the app whether you’re buying for wholesale or personal use, choose your favorite categories and receive personalized discounts and recommendations. dhgate shopping APP Features: • Secure, organized and reliable mobile platform. • Shop directly from sellers and enjoy lower-than-retail prices. • Check daily deals to find new discount products every day. • Make purchases individually or in bulk (for additional discounts). • Filter and customize to find the perfect product. • Get smart product recommendations based on preferences and browsing history. • Read customer reviews for insight on any product. • Pay using innovative and easy payment options. • Ship using worldwide delivery on most products. • Scan QR codes to jump straight to a product’s page. • Shop at the $1.99 store for the best discounts. • Join the VIP club to receive exclusive benefits including 24/7 customer support and more. • Redeem seasonal promotions for coupons on all your favorite seasonal items. Shopping Categories Include: • Electronics • Cellphones • Apparel & Clothing • Home & Garden • Jewelry • Fashion Accessories • Watches • Toys & Hobbies • Shoes • And much, much more! Whether you’re an entrepreneur making a bottom line or just a savvy consumer looking for the best deals, the DHgate app offers the value you need at the prices you want. Quick Facts for dhgate shopping APP • Approximately 1.2 million sellers globally • 10 million enterprise and individual buyers from over 230 countries and regions • 33 million wholesale and retail product listingsA transaction every 3 seconds • Multilingual Sales: English, French, German, Italian, Portuguese, Russian, Spanish • Our Partners: American Express, DHL, FedEx, MasterCard, Visa, UPS Download DHgate app and discover the best prices on clothes, electronics, shoes and more!
Good sales for the price
by Tann-G on 2019/12/07 19:10
Only had one problem on the shoe color being messy but love it other then that
Bang for your Buck
by jakajdjwjs on 2019/12/07 18:57
I have been using this app for almost a year now, ordered around 7 items and all came in the dates expected. Great customer service reps and very helpful. Refunds and Resending damaged items is permitted once talking to the seller, and sometimes through DHgate customer support, I’d suggest talking to the seller first. I am going to continue my use of this app for a long time. If you’re unsure visit the website first and place an order just to check it out, after reviewing your items download the app if you’re satisfied.
Never received items I have about six items that I never received. I would like a refund or
by gfdgjkjhgff on 2019/12/07 18:18
0 rating I never received numerous items. I would like a refund!
DHgate honest review
by Lfhgdxcc on 2019/12/07 17:34
The products are set to price, unlike other apps and Chinese wholesale sites you often need to contact sellers and manufacturers, and they have the opportunity to charge for taxes, shipping, extra charges etc. DHgate gives you a “All in price” when ordering. So you know the exact products you are ordering and the exact price.
My go to app I love it
by Martinezbro on 2019/12/07 17:23
Love this app by far the best out
I’m not happy
by faithcj on 2019/12/07 16:01
I been buying from this app for some time now and I had issues with 3 sellers and I haven’t gotten my money back from them yet and bought my sister wedding dress from here and they disappointed me and never paid my money back.
Great Safe App
by Legacy in Florida on 2019/12/07 14:22
I have been ordering from this app for over 2 years and have had no problems. Orders come in reasonable time. Reimbursement has been immediate.
Happy Customers
by mcmc4life on 2019/12/07 14:13
My son and I have been ordering stuff from this site for some time now, we are both happy with the products that we have purchased. Everything that we have ordered has been delivered on time and we have never had any issues were we have had to return anything. We are pleased with this site. Thank you Happy Customers
It is the best
by johnlima83 on 2019/12/07 12:37
Nice quality and price . I definitely recommend......
Great quality
by KRA-USA on 2019/12/07 11:27
I ordered a pair of boots and they were beautiful! I just advise you to go up a size when you order!
Great app
by Uh abseiled on 2019/12/07 09:45
I have been ordering from this website for a few months now. The only issue is shipping takes long. As long as you do your research on products and sellers you should be fine. I’ve only had one bad ordered, I received an outfit that had a huge hole in it. I messaged seller, said they’d straighten it out and never did anything.
Designer Replica Items
by Anx3hela on 2019/12/07 01:00
DHgate is my go to for designer replica items! Gotta ball on a budget 🤷🏻‍♀️ but I’m loving everything so far!
Loveeee
by ksilvester on 2019/12/06 23:38
Love
The stole my money
by mikami1999 on 2019/12/06 20:23
I never got my stuff
Rate
by analplayguru on 2019/12/06 18:03
I love this app! I got a good price on stuff and it was good quality.
Great app!
by Nadirahk23 on 2019/12/06 17:13
I decided to use this app for Christmas gifts this year. I ordered 3 items from 3 separate vendors and I am very impressed. Each item came in great condition and within a timely fashion. Of course delivery from China will take longer but all three of my items came earlier than the expected date. Not to mention the prices on this app are great. I will definitely continue to use this app.
I lost all my information
by lweits on 2019/12/06 17:11
A Few Days ago my account information disappeared, I had to set up a new account. I Emailed DH Gate with no response. I am waiting on orders with no way to track or dispute. I have items in my cart that are gone I have favorites that are gone, I have coupons that are gone, I have trust in this company, that is gone, until this is taken care of, I will never order another thing from them again. I spent thousands monthly as a small retailer.
Great site
by fghhbbbgyyccxse on 2019/12/06 16:39
Great website have a lot of good house hold items
I love this App
by HiruSake on 2019/12/06 16:33
I find it really good with this App. Everything I need is at the click away. Thank you for making it easier for me to browsing and buying
Muy mala experiencia pues mis compras no llegan
by La Figura de Pinar on 2019/12/06 16:30
Compré un equipo para moler frutas un licuadora y nunca llego un extractor de Hugo de un costo de $42.00 dollares ok espero sus respuestas gracias José Valdés 660 sw 57 av apt 6 Miami Fl 33144 786-208- 0230 mi telephone
Average
by Jennifer639 on 2019/12/06 16:26
Not too bad since everything is so affordable. Cant complain given the prices.
Bad customer service
by iexpertboy on 2019/12/06 16:03
I didn’t receive my order and neither seller or DHgate helped me with the problem! Pathetic, they also released my money to the seller without a problem!
Items not receive
by tetuh on 2019/12/06 10:41
This DHgate is a scam I bought so many items and I haven’t receive any and I don’t even know who to contact. I contacted the seller is two months now and no reply. I bought items worth over $700 and I haven’t receive even one item this is the worst site I ever buy from I have tried to contact DHgate but don’t know how. Be careful buying on DHgat is a scam.
Scam
by Always terrible hungry on 2019/12/06 06:43
Bought an item though this site, it was a poor quality, description is not correct, contacted the seller - no answer, contacted the support team about the return and refund- no result. Will open a dispute to my bank. Hope it’s gonna be help to refund my money back. Never use it again
I love this App
by hbfcgyfgvh on 2019/12/06 02:35
Why spend 100 and 1000 of dollars when you can Get clothes for the low love this app 🥰💕❤️
The apps
by Mioara1824 on 2019/12/06 00:02
Is a very god and will resolve you issue withe the sales . You have to look to the sales before you bay . They are fantastic one sam sam .
DHgate are scammer
by giud vuul on 2019/12/05 16:30
You guys at DHgate are so stupid your sellers are all scammer they’ll put photos of different stuff and sell you different stuff and when you complain your team at DHgate will do nothing to it on several occasions I’ll pay for a nice stuff and then they’ll send you some stupid stuff all what they sell is fake And they’ll put nice stuff on there page. When you order something and pay they’ll send you something else I’ll never buy anything from DHgate anyone DHgate sellers are scammer
Not bad
by elpingui13 on 2019/12/05 12:40
I have ordered quite a few things from gh gate and i haven't had a problem everything comes home as it should
Thank you!!!!
by Poopgbdbfbbbfbv on 2019/12/05 04:41
I have placed about ten orders over the past year or so and the service has been fantastic. I have received my items quickly, the orders have been filled 100% correctly and I have no complaints whatsoever!! Thank you DHGate!!!
Obsessed
by berlinsf on 2019/12/05 04:16
Great quality
Totally addicted to DH Gate
by MoMMaaaG on 2019/12/05 03:33
My new shopping source for fun stuff! I love finding gifts and items of all kinds....my new addition-I LOVE IT!!
love this app
by 123vbm on 2019/12/05 02:50
loveeee itttt
Deals .
by Big Tubz on 2019/12/05 01:41
Just started using this marketplace . So far I’m pleased with every purchase I’ve done . Please do some research and read reviews before you buy anything but I recommend this app .
Great place to shop
by two books a day on 2019/12/04 23:40
Do your research...pay attention to the reviews...when the reviews were good I’ve been very happy with my purchases...I purchased one item early on that was not what I wanted and I now use it as a place to stuff magazines to be read...and as a reminder to be diligent in my research...takes a little time but the savings are great
Yes yes yes
by DJ Michael watts on 2019/12/04 23:21
Definitely recommend
Dope AF! Good quality knock offs
by Cathymayisbae on 2019/12/04 23:13
Awesome app
Very good
by On3ill-_-pR on 2019/12/04 22:09
If you know what your are buying, you will make a lot of money!!
App
by Misionero Catolico on 2019/12/04 21:34
Good App I Like It
Great App
by wichy91 on 2019/12/04 21:32
Low prices. Highly recommended!
Clothes
by nina28brown on 2019/12/04 20:29
I really love shipping with y’all
Very satisfied customer
by Marion Heights on 2019/12/04 19:02
Surprised by all of the negative comments that I was reading. I have been ordering sports jerseys for over 3 years. Overall had very positive experiences. Every order but 1 came in less than the amount of time that was advertised, and exactly what I ordered. Only had one order that the wrong item came. I was offered a partial refund so not so bad. Great quality for the price on all jerseys.
Good but...
by daddyO610 on 2019/12/04 18:39
Prices are GREAT! Sizes can be confusing I order mostly kids clothes so if you size up at least they can grow into it. I find easier to find what I want compared to Wish. Quality of clothes is good for price. Would give 5 stars if tracking for shipments was more accurate.
They will not except any of my cards.
by madame bridget on 2019/12/04 16:30
If tried to make purchases on 5 different occasions and they telling me it’s my bank when it’s not. It’s so annoying so I’m over it.
SCAMMERS
by madayl on 2019/12/04 16:20
I ordered twice and never received my items! This site is full of scam artists and you will never get your money back! And you have nowhere else to turn to but just be frustrated! The first time, I was able to actually get my money back from my bank by filing a fraudulent activity ($400), the second time, the vendor made me think that my order was shipped and gave me an estimated delivery date of about 1 month from the date of purchase... the date came and went, he said there were some issues with costumes and that he was resending it asap... still not here. I am just going to have eat the $69 as it is too late to file a claim with my bank for fraud. So everyone, beware of this site! What I don’t understand is why our authorities don’t block this site and shut down for good as the Chinese government has blocked some sites to their citizens!
Great experiences!
by Mashanah S on 2019/12/04 14:58
I have been ordering for years, I always look for the items that have reviews. I always read the reviews before I order. The products I ordered are great quality!
JUST LOVE IT!!!
by Mz. Shante' on 2019/12/04 14:54
I love this app!! I was skeptical at first but everything I ordered is exactly as the picture!!
Bad Experience
by 86531,?$) on 2019/12/04 14:50
I didn’t get my order I order before 3 months and still after I didn’t get my order I tried to call but nothing
Love this site
by alohilopez on 2019/12/04 07:36
Love the prices on everything and the shipping is not that long
Easy and fast
by Anita-Pealot on 2019/12/04 07:05
I typically buy everything that is free shipping to the United States and some orders over $500 I receive within a week. I ordered on November 20 and got it before thanksgiving. Less than a week! Amazing and so many coupons saved a lot
A+ app is amazing, quality products ,
by Guacho86 on 2019/12/04 05:28
Very good app
Products
by lax6god on 2019/12/04 05:03
Great products but very slow shipping
5+ years DHGate costumer
by paoline197 on 2019/12/04 04:27
I’ve been a DHGate customer for many years and I haven’t had any problems, I have ordered different kind of items and all of them are good quality, they also have a good customer service !!!
Be careful!
by PISMO3GS on 2019/12/04 03:59
Store of scammers, my first experience with this store - seller provide fake tracking, goods delivered to someone else in another city. The only option to clime is item not as described, but I got nothing at all. Seller don't care about customers and replay very slowly, no any solution, but seller is top rated at this store! No any contact information for report scam like this. 100% negative, be careful!
So far so good!!
by Lesaj77 on 2019/12/04 02:57
I’ve bought 5 different jerseys with DHgate and so far I’m 5 for 5 couldn’t be more happy with the products.
Don’t trust this site
by Gerry_2654 on 2019/12/04 00:49
Order 120$ worth of stuff didn’t receive it. No one Will contact me
Good
by ThatJapPaM on 2019/12/03 23:48
So far, so good. No complaints. I have only recently download this app & placed two orders so far. One has just come in & I'm completely satisfied. The other order I’m still waiting but I just ordered it so it will be a few weeks I’m sure.
Awesome cheap name-brand items!!!
by dissapointed998 on 2019/12/03 23:11
Awesome cheap name-brand items!!!
Easy to use, Huge variety of items!
by NavyShellback on 2019/12/03 21:58
This is similar to other Apps out there, however they have more high end products available.
Just ordered for first time
by cowboyskirt on 2019/12/03 21:00
My first try at ordering from DHGate and had some trouble with my bank approving the transaction. After calling my bank, order successfully went thru and so far so good. Will update review after I receive my items. I ordered 2 bongs, 2 ash catchers & 4 bong bowls. Prices are excellent and I got all this stuff for under the cost of a single good bong listed on American sites. Amazing!! Can’t wait to receive my new toys!! Thanks DHGate!
MUST DOWNLOAD
by Olivencia24 on 2019/12/03 19:38
This app is amazing it has good quality items for cheap prices. Me and my brother use this app on a daily ordering shoes about 5 times a month because we are both sneaker heads. Doesn’t break our pockets so we ball on a budget! Just be aware of the product you are buying do some research about the seller and look at customer reviews and you shouldn’t have any problems. Most of the shoes don’t come with a box unless you request one from the seller.
Good app
by ErinNiazia on 2019/12/03 19:12
I love it here
It’s awesome!
by jahboi22p on 2019/12/03 17:55
This app has been great. It has a wide range of things that anyone can buy. I get my shoes here and I always get them in top quality.
Items took too long to deliver
by Sliva1981 on 2019/12/03 15:55
I have ordered multiple items from this website. It has been almost 3 months and I haven’t received 2 items and it is difficult to get in contact with the seller. I have been happy with the items I received, but the 30 day estimate is not true. Almost 90 days and my item has not even been shipped.
DHGATE
by jalexis103938 on 2019/12/03 15:38
Haven’t gotten anything wow waste of money I need that back ASAP!! Bull
Decent
by tylerdamian on 2019/12/03 15:19
I’ve gotten two things off of the app, a jersey and AirPods. The Jersey came in great looking! The AirPods weren’t what I thought they’d be. And the left side went out. But i enjoy the app and am waiting on 4 more orders so hopefully they come in good!
YOU CANT GET YOUR MONEY BACK!
by KennyThaPlug on 2019/12/03 15:12
I wasted 100 because the seller is goin back and forth arguing made me waste my time on trying to return some pants . That wasn’t as described nor fits . Even was bad quality with loose threading . TGIS APP IS UNCLEAR ON HOW TO RETURN THINGS I RATHER STICK TO AMAZON!
Dh gate
by Besome little on 2019/12/03 14:45
Great app
Happy
by mamajam3 on 2019/12/03 14:41
I’m very happy with the app. It’s hard waiting for 6 weeks for your items!
Great App!!!
by Ice Cold Kay on 2019/12/03 14:14
I’ve purchased numerous items from here. I get my products in a speedy manner everytime.
Great place to shop
by lou z4 on 2019/12/03 13:55
I have used this site and have purchased many items, all of which are just as described and are even better than the pictures posted. This is my go first site when I’m looking for merchandise and free shipping helps!!! Love this site for all things❤️❤️❤️❤️
SCAM
by jassfromOhio on 2019/12/03 12:12
I’am just like most people we work and take care of our responsibilities I’am not rich by any means but I hope the 23 bucks I spent on an item I never received was worth it I’m reporting this online company I contacted them several times about the issue my fiancé warned me about online stuff and I didn’t listen overall this is a scam do not purchase anything from this company they are liars and if there is any good reviews it probably the people running this fraudulent company !!!!
Terrible service
by Pallegar on 2019/12/03 12:01
I ordered 10 items, not even one has come. Poor organization, please don’t buy anything from this seller. DHgate needs to fix their suppliers, to stay in the market. Pallegar
Sometimes good sometimes bad
by 007daveb on 2019/12/03 11:25
You never know what quality the item is going to be regardless of price. You might get a great item at a great price or a crappy item at a not so great price. My experience is with buying knives. The other thing is you need to be patient to receive items purchased 4 to 8 weeks till item arrives.
Do not order from this site
by pocohontas66 on 2019/12/03 09:33
I had a special outfit planned for my daughter and I for Christmas I ordered in oct and I have not received the items and the store is saying they will wait for for order and if I don’t get it refund my money it is not always the money Zi needed the outfit for our pictures so sad bad service
Stray AWAY
by NoPlzDontDoWhatIDid on 2019/12/03 07:51
First order I still have yet to receive after almost 2 months. Seller claims it was received, took my money and disappeared. SCUM
Women’s scarf
by framiso on 2019/12/03 07:36
Fast delivery and good quality
Show review picture
by bandage bazooka on 2019/12/03 05:51
We cannot see any pictures of people who buy the items.only see the feedbacks this is trash. Y’all need to fix that.
No more picture reviews?!?
by sottto_ on 2019/12/03 04:45
I’ve order off DH Gate for the past 2 years and I’ve depended on the reviews of pervious customers specially the reviews that included pictures. It allowed me to evaluate the product before buying, I’m disappointed that they removed this feature. Not sure if I will be buying from this app in the future
Love!
by jaysin-8 on 2019/12/03 04:05
I love this app just started using it. Just have to find the right sellers and you can get pretty great deals. Same stuff same factories why pay more?
Good
by pikachu🤟🍀 on 2019/12/03 03:24
Well this was my first purchase and very satisfied. I will purchase more but hope it gives me with the same result
Can’t beat the prices.
by yo 1 momma on 2019/12/03 03:05
I have ordered numerous NFL and NCAA hoodies and I can get 3 for the price of 1 from the NFL shop or elsewhere.
i NEED THat, GIMME Dat DHgate Stuff please!!!
by Reese ButtaCup Scott on 2019/12/03 03:01
Most definitely legit! I love , appreciate & support THee company THat’s called DHgate!!! 🖤🙏🏾🙌🏾🔥💧💥💫 #gottaloveit #LovePeaceSoulNHappiness
Killer deals
by laser bave on 2019/12/03 02:20
The product I have received off this site are awesome perfect gifts for everyone you know
Me enviaron los paquete sin el artículo
by shduudfb on 2019/12/03 00:43
Me enviaron los paquete sin el artículo
Customer
by The PI / Locksmith Guy on 2019/12/03 00:27
I am very happy
Great
by KyCemensky on 2019/12/03 00:16
Loved the site!
Great app
by Willie5756 on 2019/12/02 23:49
Love this app. So easy to use.
Recommend this app
by Cheves fam on 2019/12/02 23:41
Any issues with sellers , just do a dispute through dH gate and they will ensure seller gives proper refund. Items take 30 days normally to come in but all items are legit , well made , and just as pictured if not better . My family lives by dH gate .
I’m buying something soon
by Aidencantrell04 on 2019/12/02 23:37
So far it’s not bad. Everything’s pretty easy to find. Good job with that!
Good stuff for cheap
by willy mead on 2019/12/02 20:55
Love this app
Human hair great quality
by nilcineia on 2019/12/02 20:17
hello, I just received my order, I was surprised and happy for the delivery so fast the hair came well package and the quality at first sight is great, next week I'll put the mega hair and come back to talk about the result, very thank you, so far I have nothing negative about DHGATE
Items not received
by billieaz1060 on 2019/12/02 20:16
Didn’t receive items contacted sellers no response. Amazon would have resolved by now.
Good stuff
by Aviators on 2019/12/02 20:05
No complaints here
Niceee
by jralvesipa on 2019/12/02 18:35
Great shopping in DH, I loved it.
BEST App
by erekb on 2019/12/02 18:25
I’ve ordered only 2 things on here and everything came in how said ! Best appp !
Great quality
by Erin26!! on 2019/12/02 17:19
This app will surprise you, trust me! I have gotten many different types of designer things and all but ONE has come amazingly! Just make sure to read descriptions on individual sellers listings and you’ll get a high quality product!
Nasty
by nayna255 on 2019/12/02 16:38
They are the horrible do not download this app
Justo lo que esperaba
by Lalakra88 on 2019/12/02 16:31
Aplicación perfecta para comprate lo que mas te gusto consigues absolutamente todo
Great app
by greatttttttt apppppp on 2019/12/02 16:30
Buy bulk is nice from this app
This is an authentic review.
by Olivia G on 2019/11/17 00:30
I have ordered about 10 separate items as of August 2019. All came, we’re as shown and great quality. The sellers responded to messages on both the orders and their store site. It as someone else stated, you need to see how many transactions they have done and their satisfaction rating. Read ALL the reviews. If you are not sure if something is included use the message at the bottom of the store. Send a message when you order, if they do not answer timely ( 2 days) cancel your order through customer service. Finally PayPal cannot be used anymore probably because of the sellers that do scam, but you can use your credit which gives you protection. If you use a debit card you will not have this, so ONLY use your debit card if they have a great % ( 96% or above). Once you buy from a seller and you are satisfied, submit a review and post pictures if you can to help buyers such as your self to authenticate a real deal as they are on here. I purchased all Chanel inspired and they were all fantastic especially the pashminas which I received a lot of compliments on. Hope this helps you gave a great shipping experience as I have had.
Dios
by zghjnnmmmm on 2019/08/24 06:02
complique tu file a Disputed I want to inform you that you do not understand this page I spent $ 800 on Makita drills The Wall my Walking put them at an amazingly fast price to pay for the drills removed the store it is as if the Mercer bis cost mysteries put that fake store send you a package from two dollars to a different address in the United States so they have a tracking that Trucking they put on your page as if they had sent the package but the package will not arrive at your address will arrive at another address in the United States I bought $ 800 in drill and things to sell that I am a seller none of the purchase I made came to my house none and they were like seven different purchases and none came and the whole store disappeared and on top of that every time I call Shelby they use it It tells you if the refund is there Lies of it, they are the ones who do the scan that because many people to get your money back have to do a process and many people as they do not know how to deal with the Internet after they lose the money because the package arrive at the different address because What happens is that the box comes out as if it had arrived on your page but I do not reach your address I arrive at another by then you are waiting thinking that what is coming way but nothing comes because I have been fighting for four days fighting with ithis people for the last 2 weeks for my mone do not make the mistake i make god bless
Social savings
by zova.. on 2019/11/22 00:58
I’m here to warn everyone!!!!!! Whatever you do don’t order from social savings!! It’s an absolute fraud!!! I’ve ordered 8 things and nothing has come!! Them the app doesn’t let you leave reviews after the horrible long process that you have to go through!! You think you’re getting a little relief which super discounts but you’re not. The refund process is long and DHgate is awful with handling the inconvenience . We get no compensation for the inconvenience just our refund and sellers get to keep selling scamming us!! I made a order and soon as I got the tracking number I called the post office and it immediately told me it’s going to a different city and state !! It’s a fraud. And after as many times as I’ve been through it you would think that DHgate would give me a major coupon or deal but absolutely nothing. For instance I stay in New Orleans and I have packages being sent to Hawaii, Wisconsin all over the place and don’t be fooled by the reviews that the social savings sellers have if any it’s them leaving reviews to themselves to fool us. I’ve tried several times to leave a review but nothing so on packages that I have received from other sellers I leave little comments about social savings to warn y’all. Please please please don’t order from social savings. And DHgate you’ve got to do better period it’s pathetic that we have to deal with the foolishness!!!!!!!! Fraudulent as F@&K., social savings trash!!!!!
DONT USE DHGATE!!!
by b-easy123 on 2018/09/12 12:12
Okay so after using DHgate for a while I made numerous orders even when I was waiting my previous one. My mistake just couldn’t believe the prices on stuff, yes it’s to good to be true. I ended up waiting super patiently over a month as they said it would take 8-30 days delivery time. Started getting little things here and there never up to par. A xxl and xxxl turns out to be like a medium and a small in Chinese sizes, which I did look for as some put that in the description. Quality and size completely wrong, not to mention half of my stuff never showed up. Used the tracking numbers and some were not even valid tracking numbers and upon calling my post office they found some packages were deliver to Miami or Texas of wherever else except my house. After contacting dhgate customer service they were very hard to work with didn’t speak very good English and didn’t sound like they even knew what they were talking about. After talking in circles with her for quite sometime she said she would send me an email with instructions. Guess what email I never recieved. Reaching out to all sellers to tell them what happened guess who got no response from any of them, yup me. So after losing products all over and payments being released to seller even though I never said I received anything. Will not be using dhgate again and don’t be fooled by the 5 star reviews. They are fake.
Worst company to purchase from
by RSF415 on 2019/04/06 13:28
They advertise coupons that are nearly impossible to use. They have no way of calling to contact anyone for help - they only communicate through chat, which by the way is a robot chat. You have to wait in the queue to talk to a real person - which will take a very long time. And once you finally chat with a real person you might as well chatted with the robot because they are completely useless. I purchased an order which was a significant amount and was never given the option to use the new buyer coupon pack which my order would have qualified for. When I finally chatted with a real person I was instructed to cancel the order and then I would have to reorder and have them apply the coupon. After further digging they then told me that even if I requested to cancel the order it Woolf have to be approved first - and only if the cancel was approved would I be able to reorder and apply the coupon. They offered no assistance in canceling order, would not contact the seller on my behalf to initiate the process. Ironically after I raised a fuss with the chat agent my item was shipped within hours making it impossible to cancel order and use the 88 dollar new user coupon. Proceed with caution on this app. They have ridiculous processes in place that leave you with no options. Not to mention they are very rude.
Unreliable/fake advertised as 100 Authentic
by Hi-Life1970 on 2019/07/26 17:56
Plenty of unreliable stores and fake products on this site, be careful with your purchases, because DHgate is not on your side when a purchase goes wrong.( as a buyer) One of my purchases of over 8k, was received with all counterfeit electronic accessories, I sent DHgate the images of the products Scan, after checking them with the original factory on line. The best offer DHgate sent me was to keep the fake product and refund me $3500. We informed DHgate that was not accepted, our company would not sale fake electronic accessories, because their unstable and can blow in customers hands, pockets or faces. Their response to our company was to send the products back to China, which we pay for shipping that will cost over 2k. And they can not assure us the full refund still. They mentioned most products will be damaged in that process and the seller can deny our company any type of refund than, lol. So they suggested that we keep the fake and get the $3500 refund, as better option. Even though the products purchased was advertised by seller to be %100 Authentic. So I decided to take it with my US Chase bank. Did a charge back but DHgate provided the bank the fake products shipping slips out of China. So we lost the fight and the money. Products received was trashed. Figured to share my experience here, and hope yours will be better some how.
I agree with some of the reviews
by Shopaholic $$$ on 2018/10/23 12:44
I have been ordering from this app for about a year now. I had three issues with the Seller’s one my items came damaged and the other issue was I received the wrong item and the third issue was that I never received my item after two months. All of the issues was resolved the Seller’s replaced the damaged items and I was sent the correct order and for the item that I didn’t receive I was refunded my money back and I was given a $30 shopping credit. I have been shopping overseas for years now you must know the rules when shopping overseas. First, know that it will take about 30 days for items to get to you or pay more for faster shipping. Second the sizes are always smaller than the USA sizes so you want to see their size chart before buying. Third, always contact the seller first and then open a dispute with DHGATE if you cannot work it out with the seller. I will continue to shop overseas because I find quality products for very good price. Always read the reviews and look for photos from other buyers when they upload them. Happy shopping!
So far, so good
by Naperville Mama on 2019/02/07 04:33
I just recently started ordering on DHgate. I have placed orders for about 20 items. The first item came yesterday and I was very pleased with it. I have asked many questions of the sellers. Some gave very clear helpful responses, others did not. I choose to work with the stores that I can communicate easily with that have a track record of good reviews. As for the site, there are some issues I would like them to work on: ability to enlarge the pictures on the ordering page, clearly identifying stores, a way to bookmark items, and notifications concerning items in your cart before prices change or items sell out. It would also be good to add everything you are interested in to the cart and select a subset to purchase. This could also be done on the item screen with a pop up asking if you want to order more from that store and show the coupons available. Other than that, I have found the site easy to use, the sellers quick to respond and I was very happy with my first order. I will update after more items make it through.
READ THIS!!!!!
by gabeeee2019 on 2019/02/01 19:16
I have been using dhgate for about 3 months now. So far I have received 12/13 things that I have ordered and the one order I did not receive dhgate was able to successfully give me a full refund of my money. Currently I have 12 additional items shipping and on their way to my house and I’m positive they will all arrive. I know it’s difficult to find the right buyer and many people don’t like this app because they don’t get the items they bought but all you do is look at the reviews for the product you want to buy. There is even a filter in the top right corner of the app when you search things that allows you to find items that have more purchases and better reviews. Use these filters and Look at the reviews people leave and look at the pictures as well so you know it’s legit. By doing this you are giving yourself the best chance to get the best products. The only downside is the wait time but for the great quality of the products you receive and for the price you pay it’s totally worth it. I would recommend this app to anyone.
DO NOT USE THIS APP!!
by 106-437-192 on 2019/10/10 19:08
Please don’t use this app. I used it to buy some tools because the prices were amazing. I waited the 30 days and still no tool were delivered. The tracking said that they are still on it’s way. I sent the seller 4 different emails to see if he might have more info that I can’t see. No response to any!!! So I wanted to talk to someone from dhgate and the only way is to chat on a IM. The guy I “chat” with told me that my item was shipped to the wrong address and he would try to get ahold of the seller. Finally the seller got back to me and said that he was only going to give me a partial payment back to me. I payed $30 and he only wanted to give me back $5!!!! I declined and he came back with $7. We did that back and forth and I finally accepted $19. I cheated with the guy from dhgate and he recommend another seller with the same tools for a little more money. So I went for it. I found this app that gives me more info on tracking so input the tracking number and guess what!!?? It was delivered to the wrong address AGAIN!!! So now I’m waiting for my refund again and dhgates policy says that you have to wait 5 days for the seller to get back to you to bargain on how much money they want to give back to you!! Worst company ever!!! I just want my money back. So Beware and don’t make me say “I told you so”!!!
DO NOT USE DHGATE!!!!!
by Lvbft on 2019/01/26 20:43
I’ve had success using DHGate up until 2018. I’ve ordered two football jerseys, a hockey jersey and a necklace. They all took over a month to be delivered to me in Virginia, but they got here. One of the football jerseys is actually such bad quality that the blue bled onto my white shirt I was wearing underneath and ruined my shirt. Beside the point! In 2018 I ordered a hoodie that ended up in Davis, California. I live in VIRGINIA. As if that wasn’t bad enough, I ordered a bag that ended up in Clearwater, Florida. Again, I live in Virginia. I got a refund for the hoodie without problem. However, it’s been over two months and I’ve never gotten my money back on the bag that ended up in Florida. I’ve messaged the seller and DHGate directly without response. When I first brought it up to the seller, they were in such a hurry to close the case, they said they’d give me a refund and never returned another message. And for two things I ordered in November (a bag and a necklace), I still don’t have in almost February. The tracking numbers are most likely invalid. One says “label created, not yet in system” and the other says “status not available”. DO NOT USE DHGATE. Don’t use them if you actually want what you paid for. As someone who’s has previous success with DHGate, I’m telling you from multiple bad experiences to NOT use them.
Online is better than the app
by Colorado Thunder on 2019/09/24 09:01
The search bar doesn’t work very well when you’re looking for a specific item. It tells you to refine your search. I refined it to everything and it still has problems finding what you’re looking for. I know the app sells it because when I go online to DHGATE and not log in. I’ll put the same item in the search engine and it comes up right away. The App has problems looking for your items. Certain feature on the app are too close together and get in the way. The camera button is in the search bar. Every time I go to delete my search from the bar I end up turning on my camera because it is too close to the delete button. I like to scroll with my right hand, and that little bear paw or whatever it is always gets in my way and messes up the page I’m navigating through. I’ve had the app for about 6 hours and have be very unsuccessful on my personalized searches. I think I am going to delete the App. Although my chances are better finding what I am looking for on DHgate online. I’ll probably just avoid DHGATE all together. I’m already frustrated with the App. I should have just stayed online instead of downloading the app. So far this site has not been worth my time.
Foxmanewanda
by foxmanewanda on 2019/05/11 00:49
I have ordered over $1000 worth of items and I received every last one of my items starting frm Feb 2018 til now may 2019..I honestly just had a totally of 15 orders back to back since March 2019 and every item came on tyme all my items came back with Grade A quality I can post pictures of everything I have ordered if anyone need to see them on hand at my home ..I absolutely appreciate this company I have fast and respectfully communication with sellers ..I had sellers send me free samples also of items before I make a huge order ..I try to order from the same sellers everytime ...and always Use PayPal your money will be place back on the card if for any reason you need to dispute ..PayPal stands behind your account faithful..communicate with the seller look at the reviews on the item before purchasing it and d pictures a buyer post of the item ..some ppl might be tryn to stop you guys frm beating them to these great deals at very low prices ..anyone need to contact me for pictures of items feel free....I love shopping With Dhgates and I mean this💞💕🥰🙌🏽🙏🏾
Scammers on Social Savings
by JDLazer on 2019/11/09 17:56
DHGATE won’t do anything about scammers selling ultra low priced gear. Here are a couple pro tips: 1) don’t buy from a new seller without a high rating. 2). Don’t buy from a seller without a store. 3). Look at reviews and don’t buy from a poorly reviewed or with Seller with no reviews. 4). If you get scammed two things may happen: either they won’t ship or ship to a wrong address. Contact DHgate’s customer service directly to report shipments to wrong addresses and they will help start a dispute to get a refund. Takes six days from the dispute day to get a refund. IF they don’t ship, you have to wait the 35 days but then you can start a dispute on your own. You need to fight for disputes and be diligent. Scammers are hoping you will forget about the low prices order and they get paid and you get scammed. Last pro tip: if it isn’t EXACTLY what you expected, starts a dispute with the seller. Honest sellers will work with you to remedy the issue quickly because open disputes hurts their rankings on the site. At the minimum they will give you a partial refund, many times they might refund the item without a return. My issue is always about sizing. Sizing is a big issue but most honest sellers try to make it right.
Beware the rating you see on DHGATE is not real
by qwicc on 2017/12/28 12:09
I went into transaction with DHGATE. The problem started right away, they hold my payment on “suspicious fraudulent transactions”, I have been asked to send a copy of my passport and copy of credit card both sides. I called my bank tree times to resolve this issue without a success. It took DHGATE four days to clear my name and money. I contacted my Seller to update on time of delivery and get very disappointed reply that his factory has too many orders and I have to wait sometime to get an update. The seller name is Skyllet. I realize that something is not right and ask for a refund. Skyllet response:” dear. The platform is already processing the refunds for you, and you will receive refund these days”. I waited some days before I contacted the DHGATE to help me with the refund as the Seller kept silent for many days before I got this reply from Skyllet: “You can rest assured that I'll give you a refund as soon as possible.” And same thing continues “PENDING REFUND IN THE SYSTEM”, because Mr. Joke Skyllet is not confirming refund. I have contacted DHGATE customer service live chat and chat with a person called Mariala. I asked how to rate my Seller in the system. Guess what? You can only rate once you successfully purchase a product. Very funny!! Beware the rating you see on DHGATE is not real!
A+++ Don’t hesitate to download this app!
by Mo T. 72 on 2019/11/25 22:14
I have been a DH Gate user for years now and I have absolutely NO complaints! You can find almost anything on here. The sellers are cool and I feel safe ordering from them. I have only had one problem with a product out of over 30 purchases. When the item came and it wasn’t as the seller described, I attempted to communicate with the seller to fix the situation. The seller only wanted to refund me like $12 on something I paid like $45 for. The team at DH Gate looked over the communications and refunded the entire amount. They do not release the money to the seller until you receive the item and a satisfactory review is left. I am super pleased and will continue to order from this site. Plus you get discounts a lot of times when you order from the mobile app as opposed to ordering from the computer. Just order early because it does take a while to get to you because of the international transport. You get a tracking number though so you see where it is. A++++!!! Thanks DH GATE!!!!! #Customer 4Life!
Dissatisfied Customer
by Disatisified Cusromer on 2019/09/20 06:56
I ordered a dress for my son wedding. I was asked when would I need the dress, I gave them a date of August 27. I was going on vacation and didn’t want the dress delivered while I was on vacation. I didn’t try my dress right on when I got it, because I didn’t like they way it looked, it wasn’t like the dress I ordered. I know I had my dress customized and that I am a plus size but it shouldn’t matter because if they customize dresses. I asked for refund, because I finally decided to try it on after being told that it might look different once I tried it on September 17. I was so hurt because it look horrible on me. I open a case for a refund, and was told I waited to long from the requested time of 22 days. I am not aware of the days they were counting. I was offered $19 refund of $105, taking in consideration I will have spent a lot of money for alterations. I will have to buy anotheru dress. After the company offer, I didn’t accept it and let them know I was up set with this decision and I wanted a full refund. I received a second decision giving me the same offer plus $6 dollar,total being $25. I am disable and do not feel like all this going back and forth with the same answers. I accepted the $ 25 but didn’t like it. I am a very dissatisfied customer.
Great App but sellers can be shady
by Pigboyz on 2019/09/30 03:50
Seller ratings look like ebay’s but you cant look at recent transactions like you can ebay’s..You should be able to file a dispute or do anything that you could do on your computer on the website... All in all I am satisfied with my experience with the sellers on DH-Gate... sometimes you can get a better, safer deal on Ebay from the same sellers...When you buy something and the sellers store closes/ disappears a day or two later it makes you wonder of you are going to get what you purchased.. Also shoe sizes... even when you use the guidelines from the seller (actual foot length) can end up with shoes that are two sizes too small.. useless ..to the person that you purchased them for... after waiting a month or more... I’m patient for a good purchase... but its disappointing to wait.. and then be even more upset.. There should be reviews.. from buyers of those shoes.. stating the problem.. and the sellers should take steps to avoid sending shoes they now know are too small from my e-mails and review to future customers buying that size and namebrand..
Would be perfect
by Nmilliga on 2019/11/07 23:55
With some minor adjustments, first off- it tends to crash more often than I’d like. Second, I feel there are some reviews that are fake under many items. Third, there’s not a function to find ‘top rated’ sellers in general. Fourth, to find out what brand some of the items are, you have to contact the seller directly, which I get- but showing a picture of a purse with no way to distinguish it makes buying difficult, especially if there are no reviews. Speaking of reviews, there aren’t many, if 1,000 of something has been sold, you’d think there would at least be 100 reviews, but that’s not typically the case, and when there are reviews you have to assume half are faked. Lastly, so many buyers come and go so quickly, you could save a ‘store’ and a week later it’s gone. App wise I think if they made a few adjustments, as mentioned above, it’d be great! As a company, the other mentioned adjustments would be amazing! However, for the quality and price of some of the items found on here, it’s easy to look past the faults.
NOT AS BAD AS YOU THINK
by hxhhdhdhdhfbdh on 2019/09/27 22:15
i’ve been reading a lot of the reviews from last year in a lot of people are saying that it’s terrible and you’re not getting what they ordered and to be honest it’s their fault yes there are some people who don’t send you your item but you have to check the seller review and the review of the item before you even consider purchasing it the app is amazing you get anything you want for a really cheap price somethings are more expensive the other or depends on quality been using this app for almost 6 months now and I have bought a total of 10 or less things it’s amazing you can get almost anything really you just have to look you can’t just go wandering around on Happ buying things you have to be a little cautious all the sellers I’ve bought from are very nice and they communicate pretty well if they mess up your order they will refund it as soon as they can and if you want to change your order even if you bought it they understand and then you’re still change it.
Badly
by Grettel0910 on 2019/04/06 06:17
For those who are attempting to purchase from this website. Please don’t! I’ve purchased a Dress for my daughter’s 15’s pictures, we paid in full and even paid extra for the dress to come with more flowers and detail on the actual address. Once we received it the dress did not look anything like the picture that we wanted to order, we’ve attempted several times to get in contact with the manufacture. All they have done was block me from messages and never returned a brand new dress. Thank goodness I never sent the one that I received because I’m pretty sure I wouldn’t have never received anything back. My daughter has been suffering because her pictures had to be canceled and the money that we paid for the dress was the only money we had for a dress. And the original page in regards to the returns and disputes, it says how you can fix that, but they were never able to help me and like I said they have blocked me and I have no way to fix this issue now. They are very unprofessional and I just want either my money back or a brand new dress that looks like the one that I originally wanted to purchase on the picture. Please learn from my mistake and do not purchase anything from them they are a bunch of liars and they will take your money!
Don't believe bad or negative reviews
by jk1ngQ on 2019/01/29 16:50
This website/app is the best thing that ever happened to me. The prices on the merchandise is beyond perfect, the fitting (sneakers) is spot on, the variety is immense and the communication between the sellers (at least the ones I have bought from up until now) and buyer is positive and timely and they really work with you and want you to have a good experience. For example 3 pairs of sneakers (color schemes) were out of stock and I was informed in a timely manner and gave me more options to choose from off the same sneaker and they were reaching out through text messages AND emails to make sure I was aware and able to get my money's worth. I'm sorry but I'm sticking with these guys as long as they keep up the great customer service they have provided me with. Oh by the way, normally I would expect for any items over seas to get to me later than expected BUT all my stuff arrived FAST. DHgate you have my full support and money just make sure to keep up the great work and great customer service.
Pretty good, but be careful
by Ehughes0402 on 2018/07/02 22:35
I like this app a lot and I’ve bought many good products from this site. I have two pairs of shoes, a backpack, a watch, and some sunglasses and everything that I’ve bought has been good. The prices are great on this app and the quality for the stuff you can buy is very good. Items take about two to three weeks to ship over to the United States, but I think it’s worth it. The only issue that I’ve had is the backpack is starting to rip and I’ve used it once. Something I like about the app is that I can directly contact the seller, and I’ve asked questions about their products to be safe. I ask for extra pictures, and any other useful question I may have. I have read some reviews and heard many stories of people getting ripped off, but I only buy from legitimate and well known sellers so it’s not a problem for me. Just be careful and make sure to do your research before spending your money, because since the company is overseas it’s very difficult to get refunds and to talk to them.
DHGate App and site
by TopperResidenceUSA on 2019/08/26 17:50
Overall, most sellers are great. Reviewing sellers whether good or bad is very helpful. I have purchased $1200 roughly on one lipo laser diode machine. Machine came in wrong, yet stuck with seller and dispute team. Got my model in within 4 days plus got the prepaid label for where to ship wrong model. Currently, purchased makeup. Be mindful that some sellers will try to lower prices, yet are not being authentic about products sold. I mean this is in the products you get in after purchase as well as images on site or ad not being authentic to what you actually get. Currently, I have a seller whom sells “Too Faced” palettes, yet they came in smelling like toxic/hazardous chemicals. Strong smell. Asked seller to send me new ones, refund me, because i cannot use a product which has such a chemical smell, when it should not have a smell as eyeshadow if its new and kept in correct storage. So many great things about DHGate, sellers, products, and prices. Just read read reviews and look at positive ratings on sellers and how recent these stats are. All and all DHGate is a wonderful platform.
Just follow the instructions and it's good!
by msilikepink on 2018/12/31 22:27
I am giving it 4 stars for the app itself and how confusing it can be, not DH Gate, the company or the sellers and products. I think if it were a bit more simplified, it would be much better. You have to follow the steps below after receiving your item...and finding the right link to each step can be a challenge sometimes. The App can be a little confusing. And, I highly recommend that you read ALL of the terms and conditions. When you purchase an item, your money is held in an "escrow" type account. Once you receive your item, you have to either say you got it and you are happy OR you want to open a return/refund complaint. And you have only 7 days to do it or your money is released to the seller. If you don't respond, your money is automatically released and you have to deal with the seller directly. I personally have found the sellers to be good and honor their products if there is a problem. And, I have never had a situation where I didn't receive what I ordered.
Best designer site on the Internet, seriously
by Claydowg on 2018/10/11 19:42
DHgate’s my favorite one stop shop for luggage, sunglasses, basic knockoff tee shirts and shoes. Though you have to sift through mountains of garbage and will inevitably buy some items that are trash, the gems you find are worth the trouble. I have bought some amazing Yeezys and Ray Ban sunnies as well as broken watches and poor quality zippers. Returning items is almost impossible, so read the reviews carefully and only buy from vendors with good reps. I recommend only buying items with positive comments, they are your best tool in getting quality goods. So all in all, don’t expect great customer service or a real return policy and be ready for some items that will not be good enough, but if you take the time and accept the shopping experience you will find some of the best designer items I have ever found. They are high quality and as close to authentic as I have ever found. This is the best site of its kind and puts sites like alibaba and the rest to shame. I love DHgate
The Good, Bad, and the Ugly
by Dfhtbbdf on 2019/11/11 01:24
So I’ve been using this app since October 2019 and I was aware that the merchandise sold on here are great to ok quality knockoffs and that’s was a given because of the prices. I have since ordered 13 items. The good: 6 item have been successfully delivered to my house in a timely fashion like 3 weeks from purchase to delivery. All EXCEPT but one purse I order was smaller that what I expected. Still highly satisfied and I’ll give those transactions 8/10. The bad: I still have 8 items pending, however 2 were shipped to the wrong address. Another item that was purchased, the store no longer exist and there no was no tracking label even printed couldn’t contact the seller. Called chase and made a dispute got my money back. The other 2 item that were sent to a different address I contacted the seller and was issued a FULL REFUND. So that leaves 5 more items left. The bad: Some of these items I’ve been waiting well over a month for it to even have a shipping label printed. I have been tracking my items through the United States Postal Service and the last remaining 5 items are now in route to me. Let’s hope it ships to the correct address.
DO NOT USE!!!!
by ews219 on 2019/09/13 15:43
Would give negative stars if possible. I ordered a 9 piece power tool set. What was delivered to my house? A small padded envelope that said “power tools” on the description but inside was a gold colored commemorative bitcoin coin.....needless to say I filed a dispute and sent it back. I had to pay $30 just to ship it back to China (out of my own pocket which I still to this day have not been reimbursed even after I was told numerous times I would be). The return process took forever because the seller stopped responding to my communication and did not mark my return as delivered. DHgate has a policy that you have to wait 30 days from the time you upload the tracking and the system automatically refunds you. ARE YOU KIDDING ME?! I reached out and told them that was absurd. Since the seller stopped responding, there was nothing I could do but wait. DHgate offered to reach out and that the seller MUST respond within 24-48 hours. I then asked what happens after that deadline...they said nothing and then they would try to contact again. This is a joke of a company and I will never be back and do not recommend it for anyone!!!! They claim great customer service and act like they are there to help but they really can’t do anything!
Research & Ask Questions
by Tired of Resets on 2019/06/27 15:01
Please do your research when purchasing replicas, and ask questions! Reputable sellers have whatsapp contact information on their seller’s webpage. Quality replicas are not going to have images of the actual product (i.e LV Monogramed NF does NOT have pics featuring LV logo in listing) or use display the name in the search results. It’s the responsibility of the buyer to ask questions including what factory the product is manufactured in (you can research the factories and/or use repladies on reddit to support your findings) and if they are willing to send post shipping photos (aka psp’s). If you are not satisfied with the photos received, this is the time to work towards a resolution with seller. Quality sellers have 5k transactions +, with 97% + positive feedback. Sort items initially by # of orders to identify sellers who feature the product you’re looking for. Visit the seller’s store page and investigate. It is not for the faint hearted as it takes time to locate; however, if your diligence is done, you minimize the likelihood of being dissatisfied. Happy hunging.
Buyers Beware
by BiggSmitty on 2019/09/16 15:37
I have placed only one order on this app and it will be my last. I ordered a tool kit and my payment was processed immediately. The issue was with the seller who shipped the order to a wrong address in the wrong state. I first messaged the seller to let them know of the mistake made, only to receive no response from them. I opened a chat with customer service at DHGate who was very helpful in directing me in what to do and emailed the seller to request the item be re-sent with a new tracking number only to receive no response from the seller again. So I opened a dispute requesting a refund only to receive a response through the system from the seller offering me half of the money back....which I have not received as of yet, but it is still early in the process. If this isn’t criminal activity on the part of the seller I am not sure what is. To be offered half a refund for a product I never received because the seller wasn’t smart enough to ship it to the correct address and now the customer has to pay for the sellers mistake is absolutely a scam. DHGATE should monitor and be accountable for the actions of the merchants on this website. If not then they should be banned from selling on the site.
DHgate VIP member
by USA-StefLu on 2019/06/14 15:30
I really love this app. Buying the same things that US stores have but Much cheaper! Every once in awhile I will have a problem of wrong delivery date, showing up delivered but didn’t, or product quality. It is a pain and time consuming to get a refund when that happens! But I do get refunds when needed. I love that name brand items are much cheaper here and am truly bubbly when the logos are 100% on point. I try to inspect the logo and ask sellers before buying if the logo is exact! Sometimes it doesn’t show it on the items pics but will be when delivered, other times what you see is what you get, or distorted Logos for name brands like Gucci , LV, Supreme, Nike etc. So try to look at review pics and message the seller for actual pics. Leave reviews good or bad so all of us know, and take pics of all items to share! Lastly , I love to learn about different culture so the diversity of products is great. Other sites and this one offer authentic candy , drinks, and mystery boxes that I enjoy as well. Happy Shopping! #discounts
Perfect IF you take you time and research!!!!
by Naomiela on 2019/06/05 19:14
At first, I hated this app because I could not figure out how to find sellers to trust and I received essentially junk. Now, I do not buy ANYTHING without first checking how many successful orders the vendor has, making sure there are real pictures of the RECEIVED items in the reviews, and then going through the reviews to see if there are any complaints. Number one rule with DHGate: YOU GET WHAT YOU PAY FOR! Do not be shocked when your $24 replica of a $3k bag is not an exact rep. You’re buying a $24 bag so think of quality of materials on a $24 bag from Wal-Mart just these have brand names stamped on them and someone is holding it wearing a white glove to make it look fancy. I use these bags and belts for everyday wear so I don’t ruin my real ones - the best way I can think to describe the items is “disposable”. Your $24 bag is not going to be an heirloom and if you stuff it full of items and carry it three times a week, if it lasts a year you are doing great!!!
Great Glass Cheap!
by RJH customs on 2018/12/20 21:41
I mostly purchase glass here but have also purchased LED lights and their pricing for quality ratio is amazing. It might be convenience store quality glass but that glass is still extremely usable. Probably won’t find any Picasso’s amongst the mix, but we aren’t in an art factory here either, and the prices reflect that. You can spend $60 and get a piece that would easily be $120 elsewhere. The 50% savings also means a 1-4 week wait for shipping time depending on where you live in the US. All in all it’s a 5 star app if you don’t mind waiting a bit for shipping. But you pay for the worth of items, you aren’t paying for the “Convenience” of having something right now. Otherwise you’d be at 7-11 buying a glass pipe right now, not receiving an app! Awesome website/app. I recommend downloading the app as it automatically discounts you with available coupons. Most of the time. Sometimes the coupons don’t show up which is annoying/confusing. But still worth it!
Read this i have never had a problem. Just make sure
by Kalhdufn on 2019/07/13 21:57
This is a great site to find products of any kind. Before purchasing check all fine print. Ask seller for actual photos of the item you will receive. Check all reviews on that seller. Has other people posted pics of the item they received. This is a very useful and safe place to do business just use your head and reviews are a must or no deal. This site is similar to many sites out there that get a bad name because people are overly excited about the prices and just order. If u want a great quality item check seller reviews, how long they have been selling, and actual pics of the items you will receive. If a seller has a return policy is another great thing. You may never have to return something but looks for sellers that back their products with a return policy. I follow these simple steps on all my purchases and can say they all were 1 for 1 clone.
Use At You Own Risk!!
by Heard great things on 2018/12/01 00:08
My overall experience has been positive so far! The best advice I can give is look at product reviews and other customer reviews. Additionally the product you are looking for will most likely be labeled with another title, so it’s better to use your web browser first for research than using mobile app. My final thoughts are make sure you look at the different sellers before you buy because there is most likely a better one with faster shipping and better quality products. I have more than 60 purchases from this app and only 2 products didn’t come out like I wanted, but the customer service team is very helpful, they refunded me my money on one product, and the other they sent a replacement. So as a recap, make sure you have a reputable seller, do your research of the product, and look at the customer reviews because that will be the major difference in your decision making, hopefully this review helps.
Scandalous
by Rickeastwood on 2019/04/22 15:14
I have been buying on this site for 7 years now and whenever you have a dispute you can’t win . Dh gate covers for their scandalous sellers. For example this one seller i told and also I kept canceling my order 7 times but the seller kept putting it back up on the screen. The whole time he’s telling me to cancel my order but he’s playing games to buy time to ship the irder so I can’t open a dispute cause he had shipped it bye then. So the dispute people handling see where the seller says he is gonna give ny money back then lie tome and ship it anyway. Then the dispute people tell me there’s nothing they can do about it. I will never ever support DHgate again they will never ever get my business again cause they did nothing at all to help get my money back after all these tears being loyal to them. So I will advise no one to ever deal with DHgate again cause the sellers are lyars and commit fraud all the time cause they know DHgate support all the scandalous wrong things that they do to get your money. DHgate is a big scam they all need to be in jail for taking people money there hard earned money. They haven’t heard the last from me cause im gonna do everything I have to do to get my money back.
Highly recommend for great brands at low price.
by TransparentReviewGuy on 2019/11/15 01:03
I have always been an online shopper and love great deals. I go on all websites, but I find DHgate the best. They are reliable and they also deliver refunds. You have to search items under general terms, such as “designer” then type in “shoes, shirts, watches, etc.” Also, the best advice I can give is to read the reviews beforehand, look for pictures within those reviews too. If you can find a product with reviews and photos, you’ll be more than happy. Don’t be TOO critical, otherwise you won’t be too happy. This is not one of those sites where it is “You get what you pay for”, but it’s more “You get items you always wanted for this low of a price!!?” I shop on Canal St. In NY and Santee Alley in Los Angeles and this website puts them to shame! Learn to shop on here and you’ll forever be happy. Be willing to wait a month for products, they don’t charge shipping and it’s usually from the Hong Kong area. GREAT SITE!
Better then Wish app
by misz904 on 2019/04/03 10:21
Let’s just begin saying this app is a 1000 % better then the Wish app granted that yes you are going to wait a few weeks for delivery but it’s like everyone has stated you do have to find a seller who has had multiple good buys and reviews I had recently purchased a replica handbag and some Yeezys and they look very authentic I’ve had replica bags in the past so I know you can’t just use the handbag everyday or the wear and tear will start happening soon the same goes for shoes as well I only wear replica stuff if I’m going out and about not for everyday use some people will say that is fake living but I look at as it looks real nobody knows the difference unless I tell them and it’s made in China so therefore I’m gonna try to take care of the stuff so it don’t tear up quickly lol It’s a real good app for people who can’t afford the authentic brand or just don’t wanna pay $700-$1000 nobody will know its fake unless you tell them trust me
Highly recommended
by Felix9761 on 2019/08/17 19:43
First and for most before you listen to the negative reviews here is some real talk, The people who’ve had negative feedback is because they didn’t do there research on companies they are buying from, all you have to do is shop from DH preferred companies, these companies have a history of Excellent customer satisfaction with DH gate and for this reason they are preferred vendors, All my experiences have been Excellent, I always chat with vendors and read their reviews before ordering and after I receive my orders I always review the vendor and pass along my great experience with my thousands of friends on Facebook and Instagram, trust me fam If DHGATE was a scam I would’ve turned up a long time ago and let people know but that’s not the story here, they are Excellent and won’t ever shop any where but DHGATE, just do your homework, read reviews, go with preferred vendors, check real pics and you too will only shop DHGATE for life...
Worse customer service ever
by Mikeeeeeg1 on 2019/11/02 03:36
I purchased an item from this website, and it was very small on me, I contacted the seller, never responded Contacted customer service, they said sent the item back, because they sent you a different size, and the seller is responsible to refund and pay the shipment as well. I did what they asked me to do, as soon as I received an email from customer service with the seller, I shipped it back and sent the seller and customer service or whoever was emailing me from from website, and I was waiting for the refund, it’s been 3 months and never received that. Contacted the customer service every day for that, they were keep saying that it takes few days, seller has to pay you back, after 2 months they said that the case is closed and they can’t do anything !!! Oh wow The whole time they were playing me for everything, they are stealing from me and so many people like me. I don’t recommend this website at all I told all my friends about this website and I’m asking all of them to not purchase from this website anymore. They are lying to people to steal their money, and very very poor customer service.
Wrong sizes of rings
by plugley on 2018/11/06 12:39
I love the way you handled the situation quickly and it was resolved you are a five star company and I’m sorry for my negative comments but I was very disappointed at first. But knowing now how you handle situations I will continue to buy from you in greater quality once again thank you for being very professional and to your staff sometimes mistakes are happenin I love the way you handled the situation quickly and it was resolved you are a five-star company and I’m sorry for my negative comments but I was very disappointed at first. But knowing now how you handle situations I will continue to buy from you in greater quantity once again thank you for being very professional and your staff sometimes mistakes happen. Sometimes people overreact. But once again your staff was very professional and I would give you a five star rating every time thank you very much for your time and effort.
Be a high maintainers buyer
by Lawdfather on 2018/12/07 16:51
This app is great because it supplies its own coupons for you to get cheaper deals than that in the store. I have made one purchase so far and I plan on keeping them to a minimum and certain price amounts. I advise you to take advantage of the messenger and speak with the sellers as MUCH AS POSSIBLE. Check your tracking numbers immediately and do all you can to feel comfortable about your purchase not just sit back and complain once you’ve made to many orders and a few don’t show up. Most sellers can be out of your country and the problem with that is packaging arriving through customs. People send all kinds of things through there and it may result in lost packages or delayed items. I suggest you look for sellers within your country if possible and if you just have to have that item do as advised earlier to make sure your item arrives. Be a high maintenance-buyer!
Works...MOST of the time...
by chuckthefreek on 2019/10/26 14:22
The app works very well and it’s pretty easy to navigate through. It’s the companies behind the app that are sometimes messed up. I’ve been using this app for about a year now and I’ve probably purchased fifty plus jerseys. Maybe about 85 to 90 percent of the purchases went off without a problem. A couple of the times the wrong jersey was sent but the correct one was always sent immediately afterwards. Twice the numbers and names on the backs of the jerseys were crooked or off line, but most of the time things were corrected. Beware though that a couple of times the companies just tried to offer five or six dollars to replace the incorrect jerseys. One companies tried to tell me to just take a couple of dollars for a refund so the worker wouldn’t get ‘fired’, so beware of a couple of shady companies under the DHgate umbrella. Otherwise, I recommend this app for great, low priced items.
Return policy and disputes r super sketchy
by LauraLack on 2019/09/01 04:11
After ordering a lot of stuff on this site I finally realize how awful buying from these sellers really r. First incident was a handbag I ordered now for the price it was I knew it was a risk but after receiving item it was complete garbage I asked seller can they resend straps because before I could even wear bag straps broke now seller informed me they would resend a never did should of learned my lesson then but I go an order a pair of sneakers that arrived to big I messaged seller asked if I could exchange size he said yes I paid shipping send sneakers back and informed seller of tracking number all of the sudden he doesn’t remember r transaction his shoes r currently in China at the post office they tried returning to no one being at address so now I’m out of sneakers and 50$ after filing a after sale dispute still nothing I’m so done with this site I’m warning everyone please find a more credible site because these sellers r SCAM ARTIST AND DHGATE COULD CARE LESS THEY’RE CUSTOMER SERVICE I WOULD NEVER EVEN CONSIDER THEM TO BE CUSTOMER SERVICE THEY ONLY CARE ABOUT THE 💰Not their customers
Follow these instructions DHgate Is great
by joe bpt on 2019/03/09 16:22
Read reviews of products sort products searched by average reviews also use general terms like if your looking for sneakers no matter what kind type sneakers then look for the ones u like go to reviews wit pics an there they are also make sure the people have been selling things like hundreds of transactions then look at reviews to see how they do also message the company an see how long that takes an wat they say with that i go you’ll get good deals on some cool stuff plus in takes some time to get products around the world like 2 weeks to USA from China so be patient if it takes a month sometimes customs was holding it up or the multiple delivery services that it went threw overall great site I’ve used for years never had a issue once realizing how to use good luck everyone hope you read this first
I love this app!
by Jersey guy in Ohio on 2019/02/17 04:11
I’ve read a number of reviews that are less than positive. I must say my experiences have all been very good. First... the pricing is amazing. I’ve shopped other online stores and bricks and mortar stores... and it’s not even close! You will pay quite literally 10 times more at a retail store. I will say I’ve only ordered jerseys from DHgate... so I can’t speak to any other items. Twice I’ve had problems with what I received, and both times the issue was resolved. Sizing is an issue... as their idea of a XXXL and mine are different. I’ve learned to ignore the X’s and L’s and instead only order when the product includes a size chart in inches. Since I’ve used this approach, I’ve not had any problems. The quality has been outstanding... There are reviews on this site that suggest otherwise... but honestly I’ve been delighted with the looks... stitching... patchwork... and authenticity. The products take longer... much longer... than they would if you order from a U-S based company. I know going it it will be a long wait... but I guess it gives me something to look forward to at the end of the day. Bottom line... if you are impatient and don’t mind spending $150 on an item you can buy for $20, you will likely not like this app. If you can be a little patient, and like saving money, this app is awesome!
It’s not for idiots
by aaron1777777 on 2019/01/19 03:54
I’ve been using DHgate for a long time now and never bothered to post my review, I read a few of the main ones complaining about not receiving and low prices this that blah blah, this app is for WHOLESALE. If you want to buy one thing go to Walmart leave this app alone. I have been order large amounts of things for years only once did I have a problem and the seller and dhgate both worked with my resolve it with a full refund. Yeah every single time I have to call my bank to let them know I authorize this transaction because the charge comes from another place and that’s fine, when ever I try to book hotel for vacation or flights I always have to call my bank either way so it’s no big deal. I don’t know what else to say I have so many answers to all these dumb questions just don’t be lazy and use the app or website for what it’s intended for.. WHOLESELLING.
Great if you know what to do
by ZacMaclean on 2019/05/20 19:18
I ordered 3 football jerseys and 1 baseball jersey from DHgate after a friend recommended them. He told me specifically to buy from “DHrefer” sellers and in less than 3 weeks I received 3 high quality (although if you inspect them VERY closely you can tell they aren’t straight from the stadium) jerseys that the average fan would never know cost 17 dollars and were knock offs. I messaged the seller about the baseball jersey and asked if it was normal for it to come on a different day because I ordered everything from one source. The seller responded within 8 hours and said they would send another one, I asked them to change the size to large from xl as baseball games are normally warmer and I wouldn’t be wearing anything underneath, they agreed and sent another right away. Currently awaiting the delivery but buy from “DHrefer” sellers and you’ll get more than what you pay for!
Sellers who ask if I’m a prostitute!!!!
by Williamkai on 2019/05/15 04:00
I ordered 3 purses and the third never arrived. I contacted customer service which was a frustrating situation because I was continuously kicked out of the queue. The verdict of the issue was that the seller used an invalid tracking system; so rather than jump through hoops and playing the waiting game on my refund, I decided to let my C/C company know I wanted to cancel this last transaction. Although the prices are enticing, I am no longer interested in using DHgate. There are other companies out there with much better customer service that actually provide you with a phone number and a rep who speaks to you directly. I guess you get what you pay for! Last time I’ll spend it here! ☹️UPDATE.....One week later the seller sent me a message that asked if “I was a prostitute who ate from a toilet because I couldn’t afford a $20 purse”? Trust me, I can afford a $20 purse...what I won’t afford is $20 for nothing sent!!!! Unbelievable....I can’t believe DHgate has sellers that write such filth! Glad I know because now I’m done! I will let my friends and family know to never shop with them!
Rating Trends
237,231,260,270,240,240,214,264,250,242,282,265,275,225,194,171,183,236,225,221,308,283,293,274,235,262,184,235,232,240,256,246,228,320,301,291,365,311,250,318,237,290,261,215,350,310,253,251,215,306,177,217,241,227,263,296,284,277,304,286,255,323,320,384,246,371,312,308,341,296,299,323,325,265,429,320,251,313,306,358,354,309,368,400,299,421,499,224,161,138
All Versions
4.0
108,977 total
 5
80,711
 4
15,655
 3
3,361
 2
1,596
 1
7,654
Current Version (4.9.5)
4.0
100,287 total
 5
74,172
 4
14,613
 3
3,113
 2
1,461
 1
6,928
Version History
More...