Screenshots
Search Visibility
App name
Scoot Mobile
Description
Here it is – your new and improved Scoot mobile app! Take us wherever you’re Scootin’ BOOK YOUR FLIGHTS • Search and book your trips on the go. We have designed this app to make it as fast as possible for you • You can check out with Apple Pay with a single touch, or with other available payment methods • Did we also mention that we now have zero processing fees across all payment methods to make travel even more affordable? Yep, we are fly like this. MANAGE YOUR BOOKINGS • Retrieve and manage your bookings – change and/or add seats, baggage, Wi-Fi and more • Get latest travel and airline news-flash updates so you can manage disruptions MOBILE CHECK-IN • Check-in from anywhere – we want to make each journey as easy as possible • This also helps to minimise physical and surface tracing as we want to make flying safe for you What’s in it for Scoot Insiders and KF-Insiders: • Sync and view your bookings on the go • Update your personal information and add travel companions to make lightning-fast bookings Share Feedback: Good or bad, question or suggestion, you can now send us your feedback via the app under Settings.
Scootalingo not starting
by tan sh on 2020/12/11 06:36
Nothing seems to happen when I click the button for Scootalingo... the popup just dismisses and nothing else comes up
Half-baked App
by Ravcool on 2019/12/14 10:14
When I tried to checkin, website suggested to install the App. So I did it. Later App gave an error that it does not support Krisflyer member login. I had go back to website.
Kind of useless app
by hstnasia on 2019/11/04 14:32
Enter my booking reference number and my email, got message mentioned about insiders booking please log into portal... but there’s no login option whatsoever inside the app hence the app render useless.
Completely useless!
by jrknapp on 2019/11/02 01:52
Wow, I’ve never had such a frustrating experience with an airline app. It’s impossible to login with KrisFlyer number, and without that critical feature I can’t manage any of my bookings. Huge embarrassment for Singapore Airlines and Scoot. Get it together! Why would I take the risk of flying an airline that can’t even manage to make an app that works??
Flights
by Hawaii8080 on 2019/09/25 19:11
I had this app about 2 years ago and when I first searched for flights, Honolulu was on it. Is there any way Honolulu might be placed back on?
Worthless
by flores.AYA on 2019/08/16 05:56
Can't check my own itinerary because the app won't accept my email address.
Terrible App
by Mr. Fletch on 2019/04/14 08:34
This app is completely useless!
Worst mobile app for booking
by bbkevin on 2019/03/14 17:23
Really embarrassing app for booking. If they run their flights like they run this booking app, I would not set foot on one of their flights. Try’s hard to be cute but misses horribly.
bookings on different platforms are not able to save in the app
by Stephen YTT on 2019/03/07 14:35
not a thoughtful user interface.
My Scoot mobile app seems pretty useless
by Duhh??? on 2019/03/05 05:04
My iPhone Scoot mobile app has been updated very regularly but it seems within the last 6 months every time when I try to search for flights to and from Adelaide Australia there are no flights available. This app does not even indicate what are the current promotions and special offers. I have to google at my safari browser in order to get that information. Is that the best that Scoot could do? Please wise up or you are to loose out.
Missing too many crucial features that were in previous app
by AWSSYM on 2019/01/15 00:33
Yes, the old version needed an upgrade. But the new version cannot have fewer features than the previous one. Scoot simply cannot roll out their old features in phases for this new app. They are not a new product company. They are taking the wrong approach! Now where is ScootBIZ and Krisflyer Login? You can’t roll out these features later! It is a useless app for me right now. Really. I have to go to some OTA site to book and will find other options, so goes my loyalty.
烂透了 🤬
by Jacky16899 on 2018/12/25 07:01
烂透了,烂到爆炸!👎🏻
Useless
by Franz2018 on 2018/12/21 14:08
Basically just an wrapper around the webpage. Cannot even remember/store your itinerary. Crap as the airline.
Really bad
by fgyhuk on 2018/12/20 16:00
Can’t believe this was the upgrade. Did not save past bookings and wiped off all previous profiles
100% utterly useless
by Dan193874729372837428 on 2018/12/06 11:34
Fire the current app developer and get a new one. The old version was a million times better. In fact. Fire the app developer. Reinstate the old version. Then hire someone who knows what the heck they are doing and try a new version again. Not even one star. Not even zero stars. Negative stars. Have deleted the waste of space app from my phone even
Latest upgrade made the app useless
by Psychofinn on 2018/12/02 03:13
The latest upgrade to the app, now version 2.0.1, essentially made it useless for me. It wiped out all my stored bookings and will not allow me to access or manage them through the app as the bookings are associated with my Kris Flyer number. Prior to the upgrade the app remembered who I was. Additionally when booking a flight the app does not allow you to select your extras such as baggage allowance, board me first, food, etc. or enter your Kris Flyer number before purchasing the booking. This app in its’ current state serves no purpose for me. Too bad as the previous version was quite good.
Terrible update
by Reithe on 2018/12/01 16:08
Despise the new update . When searching for flights , you are only able to see prices for the date you selected and nothing else .Unable to compare prices for different days. It use to be that after you make a booking, you are able to see your future flights under my trip .They remove that feature .Lastly when you click manage my booking , the App brings you to the website interface so there’s a bit of a waiting time to load .Terrible user experience .0/10
Still scuks big time!
by h o s e a on 2018/11/30 05:38
Crash like nobody business! Outdated technology in a new look! Always increase price when u do a refresh. What a scam!
Bad to worst.
by scootappsucks on 2018/11/29 17:35
How do you manage to get your already dodgy app worst with each update? Deleting it for good. Zero stars if I had a choice.
Crashes when sending boarding pass
by kazakhjoe on 2018/11/14 16:22
Pretty crappy when it crashes when submitting the email address to send my boarding pass.
Easy to use
by kethna on 2018/09/18 01:45
Great app, easy check in also, saves time in booking
Business Owner
by Flying high 69 on 2018/09/03 16:20
Very easy to use App. Tickets booked in a few easy steps.
Can’t check in online
by talonr88 on 2018/07/31 13:54
You can’t checkin online, except for only 2 departure locations. This airline is from the STONE AGES! What airline doesn’t have online checkin???! This one! Never again. I know it’s suppose to be cheap airline, but at least have online check in!!! Even Other no thrills airlines know this.
Ask for boarding pass and get booking confirmation
by PY@US on 2018/04/27 09:44
Something is really wrong with your IT systems. I could not check in on the website after clarifying with customer hotline on the issues. Managed to check in on the app and when asked for email to post boarding passes I continued to get booking confirmation instead of the passes. Your system needs to work perfectly to evoke confidence especially involving flights.
Multiple error during final booking
by Yoterry on 2018/04/26 13:05
I have to type same information due to the app error. It just took 10 more minuets.
Serious back end flaws frustrates user
by WallaceAforethought on 2018/02/22 01:57
DON'T BE A HERO! DON'T BE TECHIE! Don't be cool! DO NOT USE THIS APP! It has serious difficulty processing credit card payments that leaves transactions hanging and incomplete. There is no way of undoing the transaction until you arrive at the counter and find out that the product that you no longer need (like extra baggage allowance) cannot be undone and that check-in is not possible until you pay up. I nearly missed my flight and had to make the extra payment in order to get on board. You decide.
怎么还不支持微信支付
by aj1929 on 2018/02/13 10:02
不支持支付宝和微信就是狗屎
Horrible
by lagunacat on 2018/02/06 04:58
Set up to rip off the user with hidden fees
Doesn’t update for return flight
by BGhows on 2018/01/22 01:39
I just returned from HK. Tried to check in when I was in HK for the return to SIN via and app (and online) but was unable to do so. The app only showed my upcoming flight from SIN-HKG which had already been completed. Strangely the app updated itself when I arrived in SIN but it was obviously too late.
App
by Mingoperry on 2018/01/21 11:10
App crashes a bit and the silly verification with pictures is a pain, every time you open the app you need to verify again to check the bookings and it’s kinda slow moving back and forth through the same info
Doesn’t work and is missing destinations
by D2Rhino on 2018/01/08 03:18
1) Doesn’t work. Destinations are missing in the list, meaning I can’t book. 2). For existing bookings, says “unable to find bookings”. Yet the website pulls up my booking so I know the information is correct. 3). Scoot customer service is TERRIBLE. I’m unable to add on baggage online (website goes in a loop) or the app (can’t find booming) or via phone (I’m hung up on while on hold every single time).
Horrible app
by lajollabubmail on 2017/11/03 06:34
The Scoot app is complete unusable in the manner that Tiger's old app used to work. Buttons work only after pressing several times. By default it orders you travel insurance which is fraud by the way and also puts you in the back of the plane charging you to move anywhere. The Visa 3D verification does not work with US credit cards. Useless for my business. I'm moving business to Air Asia and the new terminal 4 at Changi.
The stupidest airline app I've ever used
by Cookiehustler on 2017/11/01 10:36
Can't check in, keeps prompting me to update even after I've done so, have multiple itineraries on file that I can't click through. Sad that the budget airlines (nok, airasia) apps that are far better than a Singapore Airlines owned company!!
Super slow
by tmariaz on 2017/10/29 09:09
App is super slow from one step to another. I can't get to complete the booking. The scoot icon spinning indefinitely. Worst since updating to the latest update.
CRASHES
by Surenuts on 2017/10/21 10:06
Horrible. Keep crashing every time of use and never once get any ticket booked.
Arrival times can be improved
by wl ho on 2017/09/19 01:46
I travel back and forth singapore - jakarta a lot and I'm frequently frustrated at the delay in departure and arrival times for this sector.
Works well
by Arsgamer on 2017/09/10 23:25
Didn't have any issue getting tickets. Good UI.
Nice
by Việt Hưng Sleeper on 2017/08/30 14:48
Good service at all
Book business class seat??
by Rodnac on 2016/08/04 13:12
How does one book business seats on this useless app??
Crash and crash and crash
by Genzuk on 2015/04/15 13:35
Was trying to pay for 3 times, then crash, lost out promotion. Truly dissapointed
Dr
by Stupidapplenicknamesystem on 2014/11/05 06:05
Freezes all the times. Can't complete a booking. And no way to log in to retrieve passenger info.
Keep crashing!
by Mintprata on 2014/11/03 15:52
Was so excited to download this app but only got extremely disappointed that it keeps crashing. Fix it scoot!
Fare princesa has been miscalculated
by SandroYgor on 2014/08/26 00:22
When we select more than one passenger the application miscalculate doubling the price. It is work only for one passenger.
Arrival times can be improved
by wl ho on 2017/09/19 01:46
I travel back and forth singapore - jakarta a lot and I'm frequently frustrated at the delay in departure and arrival times for this sector.
Latest upgrade made the app useless
by Psychofinn on 2018/12/02 03:13
The latest upgrade to the app, now version 2.0.1, essentially made it useless for me. It wiped out all my stored bookings and will not allow me to access or manage them through the app as the bookings are associated with my Kris Flyer number. Prior to the upgrade the app remembered who I was. Additionally when booking a flight the app does not allow you to select your extras such as baggage allowance, board me first, food, etc. or enter your Kris Flyer number before purchasing the booking. This app in its’ current state serves no purpose for me. Too bad as the previous version was quite good.
Terrible update
by Reithe on 2018/12/01 16:08
Despise the new update . When searching for flights , you are only able to see prices for the date you selected and nothing else .Unable to compare prices for different days. It use to be that after you make a booking, you are able to see your future flights under my trip .They remove that feature .Lastly when you click manage my booking , the App brings you to the website interface so there’s a bit of a waiting time to load .Terrible user experience .0/10
Missing too many crucial features that were in previous app
by AWSSYM on 2019/01/15 00:33
Yes, the old version needed an upgrade. But the new version cannot have fewer features than the previous one. Scoot simply cannot roll out their old features in phases for this new app. They are not a new product company. They are taking the wrong approach! Now where is ScootBIZ and Krisflyer Login? You can’t roll out these features later! It is a useless app for me right now. Really. I have to go to some OTA site to book and will find other options, so goes my loyalty.
Serious back end flaws frustrates user
by WallaceAforethought on 2018/02/22 01:57
DON'T BE A HERO! DON'T BE TECHIE! Don't be cool! DO NOT USE THIS APP! It has serious difficulty processing credit card payments that leaves transactions hanging and incomplete. There is no way of undoing the transaction until you arrive at the counter and find out that the product that you no longer need (like extra baggage allowance) cannot be undone and that check-in is not possible until you pay up. I nearly missed my flight and had to make the extra payment in order to get on board. You decide.
My Scoot mobile app seems pretty useless
by Duhh??? on 2019/03/05 05:04
My iPhone Scoot mobile app has been updated very regularly but it seems within the last 6 months every time when I try to search for flights to and from Adelaide Australia there are no flights available. This app does not even indicate what are the current promotions and special offers. I have to google at my safari browser in order to get that information. Is that the best that Scoot could do? Please wise up or you are to loose out.
Ask for boarding pass and get booking confirmation
by PY@US on 2018/04/27 09:44
Something is really wrong with your IT systems. I could not check in on the website after clarifying with customer hotline on the issues. Managed to check in on the app and when asked for email to post boarding passes I continued to get booking confirmation instead of the passes. Your system needs to work perfectly to evoke confidence especially involving flights.
Horrible app
by lajollabubmail on 2017/11/03 06:34
The Scoot app is complete unusable in the manner that Tiger's old app used to work. Buttons work only after pressing several times. By default it orders you travel insurance which is fraud by the way and also puts you in the back of the plane charging you to move anywhere. The Visa 3D verification does not work with US credit cards. Useless for my business. I'm moving business to Air Asia and the new terminal 4 at Changi.
Doesn’t work and is missing destinations
by D2Rhino on 2018/01/08 03:18
1) Doesn’t work. Destinations are missing in the list, meaning I can’t book. 2). For existing bookings, says “unable to find bookings”. Yet the website pulls up my booking so I know the information is correct. 3). Scoot customer service is TERRIBLE. I’m unable to add on baggage online (website goes in a loop) or the app (can’t find booming) or via phone (I’m hung up on while on hold every single time).
App
by Mingoperry on 2018/01/21 11:10
App crashes a bit and the silly verification with pictures is a pain, every time you open the app you need to verify again to check the bookings and it’s kinda slow moving back and forth through the same info
100% utterly useless
by Dan193874729372837428 on 2018/12/06 11:34
Fire the current app developer and get a new one. The old version was a million times better. In fact. Fire the app developer. Reinstate the old version. Then hire someone who knows what the heck they are doing and try a new version again. Not even one star. Not even zero stars. Negative stars. Have deleted the waste of space app from my phone even
Completely useless!
by jrknapp on 2019/11/02 01:52
Wow, I’ve never had such a frustrating experience with an airline app. It’s impossible to login with KrisFlyer number, and without that critical feature I can’t manage any of my bookings. Huge embarrassment for Singapore Airlines and Scoot. Get it together! Why would I take the risk of flying an airline that can’t even manage to make an app that works??
Easy to use
by kethna on 2018/09/18 01:45
Great app, easy check in also, saves time in booking
Doesn’t update for return flight
by BGhows on 2018/01/22 01:39
I just returned from HK. Tried to check in when I was in HK for the return to SIN via and app (and online) but was unable to do so. The app only showed my upcoming flight from SIN-HKG which had already been completed. Strangely the app updated itself when I arrived in SIN but it was obviously too late.
Scootalingo not starting
by tan sh on 2020/12/11 06:36
Nothing seems to happen when I click the button for Scootalingo... the popup just dismisses and nothing else comes up
Can’t check in online
by talonr88 on 2018/07/31 13:54
You can’t checkin online, except for only 2 departure locations. This airline is from the STONE AGES! What airline doesn’t have online checkin???! This one! Never again. I know it’s suppose to be cheap airline, but at least have online check in!!! Even Other no thrills airlines know this.
Multiple error during final booking
by Yoterry on 2018/04/26 13:05
I have to type same information due to the app error. It just took 10 more minuets.
Business Owner
by Flying high 69 on 2018/09/03 16:20
Very easy to use App. Tickets booked in a few easy steps.
Works well
by Arsgamer on 2017/09/10 23:25
Didn't have any issue getting tickets. Good UI.
Flights
by Hawaii8080 on 2019/09/25 19:11
I had this app about 2 years ago and when I first searched for flights, Honolulu was on it. Is there any way Honolulu might be placed back on?
Nice
by Việt Hưng Sleeper on 2017/08/30 14:48
Good service at all
The stupidest airline app I've ever used
by Cookiehustler on 2017/11/01 10:36
Can't check in, keeps prompting me to update even after I've done so, have multiple itineraries on file that I can't click through. Sad that the budget airlines (nok, airasia) apps that are far better than a Singapore Airlines owned company!!
Crashes when sending boarding pass
by kazakhjoe on 2018/11/14 16:22
Pretty crappy when it crashes when submitting the email address to send my boarding pass.
Kind of useless app
by hstnasia on 2019/11/04 14:32
Enter my booking reference number and my email, got message mentioned about insiders booking please log into portal... but there’s no login option whatsoever inside the app hence the app render useless.
Half-baked App
by Ravcool on 2019/12/14 10:14
When I tried to checkin, website suggested to install the App. So I did it. Later App gave an error that it does not support Krisflyer member login. I had go back to website.
Worst mobile app for booking
by bbkevin on 2019/03/14 17:23
Really embarrassing app for booking. If they run their flights like they run this booking app, I would not set foot on one of their flights. Try’s hard to be cute but misses horribly.
Super slow
by tmariaz on 2017/10/29 09:09
App is super slow from one step to another. I can't get to complete the booking. The scoot icon spinning indefinitely. Worst since updating to the latest update.
Worthless
by flores.AYA on 2019/08/16 05:56
Can't check my own itinerary because the app won't accept my email address.
Still scuks big time!
by h o s e a on 2018/11/30 05:38
Crash like nobody business! Outdated technology in a new look! Always increase price when u do a refresh. What a scam!
Really bad
by fgyhuk on 2018/12/20 16:00
Can’t believe this was the upgrade. Did not save past bookings and wiped off all previous profiles
Bad to worst.
by scootappsucks on 2018/11/29 17:35
How do you manage to get your already dodgy app worst with each update? Deleting it for good. Zero stars if I had a choice.
怎么还不支持微信支付
by aj1929 on 2018/02/13 10:02
不支持支付宝和微信就是狗屎
CRASHES
by Surenuts on 2017/10/21 10:06
Horrible. Keep crashing every time of use and never once get any ticket booked.
Useless
by Franz2018 on 2018/12/21 14:08
Basically just an wrapper around the webpage. Cannot even remember/store your itinerary. Crap as the airline.
Horrible
by lagunacat on 2018/02/06 04:58
Set up to rip off the user with hidden fees
Terrible App
by Mr. Fletch on 2019/04/14 08:34
This app is completely useless!
bookings on different platforms are not able to save in the app
by Stephen YTT on 2019/03/07 14:35
not a thoughtful user interface.
烂透了 🤬
by Jacky16899 on 2018/12/25 07:01
烂透了,烂到爆炸!👎🏻
Keep crashing!
by Mintprata on 2014/11/03 15:52
Was so excited to download this app but only got extremely disappointed that it keeps crashing. Fix it scoot!
Crash and crash and crash
by Genzuk on 2015/04/15 13:35
Was trying to pay for 3 times, then crash, lost out promotion. Truly dissapointed
Fare princesa has been miscalculated
by SandroYgor on 2014/08/26 00:22
When we select more than one passenger the application miscalculate doubling the price. It is work only for one passenger.
Book business class seat??
by Rodnac on 2016/08/04 13:12
How does one book business seats on this useless app??
Dr
by Stupidapplenicknamesystem on 2014/11/05 06:05
Freezes all the times. Can't complete a booking. And no way to log in to retrieve passenger info.
Rating Trends
0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,49,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0
All Versions
4.0
970 total
 5
596
 4
188
 3
78
 2
27
 1
81
Current Version (2.14.0)
4.0
921 total
 5
569
 4
179
 3
74
 2
26
 1
73
Version History
More...