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App name
Traveloka Lifestyle Superapp
Description
Since 2012, Traveloka has been here to simplify travel and become a companion for adventurers, sunset lovers, and those who continue to enrich their lives with experiences. Now as the Lifestyle Superapp in Southeast Asia. more than 20 products and various Traveloka features are available for you. Come visit a new place and rest in your favorite accommodation. Try new restaurants or order food delivery with Traveloka Eats*. Enjoy various attractions, watch movies, book spa sessions and health services* with Traveloka Xperience. Take advantage of our Traveloka Clean Partners for stricter health protocol implementation and choose insurance protection available at Traveloka for your peace of mind. BuyNow PayLater is also available from Traveloka Financial* so you can do more, worry free. Do it all in one Traveloka Lifestyle Superapp! Don't want to go on an adventure yet? Get inspired on new destinations, unique culinary and the latest information on travel through Traveloka's homepage. You can also use our universal search feature to find the services you need faster. Traveloka first, then the world. WHY CHOOSE TRAVELOKA LIFESTYLE SUPERAPP? With our multi-language travel app currently available in English, Indonesian, Thai and Vietnamese versions, pay your flight ticket and hotel booking via secure and convenient payment methods including credit cards, bank transfers, and various pay-points throughout Southeast Asia. WIDE SELECTION OF AIRLINES, COMPLETE TRANSPORTATION OPTIONS, AND HOTELS Find cheap flight tickets to Singapore, Malaysia, Thailand, Vietnam, Philippines and other countries around the world with our huge selection of cheap tickets from low-cost and full-service airlines. Book cheap train tickets and enjoy other transportation options such as buses, as well as car rental at Traveloka app*. For hotel booking, get amazing hotel deals on hand-picked hotels from cheap to 5 star luxury hotels in major destinations including Singapore, Malaysia, Thailand, Vietnam, Philippines. HEALTH SERVICES, ATTRACTIONS, AND SPA SESSIONS Find various activities around you and enjoy more convenient features such as Traveloka Easy Access so you are free to queue, with Traveloka Xperience. With Traveloka Xperience, you can also easily order various health services* from our trusted partners affiliated with the officials, wide range of clinic choice, and hospitals. HOLIDAY RECOMMENDATIONS AND PROMO Activate your location for culinary recommendations, attractions, and entertainment near you and at your destination. Tune in our in-app livestream* and don't miss any promo! ADVANCED FEATURES Fill in the booking form quickly via Passenger Quick Pick, monitor cheap airline tickets via Price Alerts, collect favorite places and products with Save List. NO NEED TO PRINT E-TICKETS AND VOUCHERS All your e-tickets and vouchers are available offline in the app. No quota or internet connection needed! 24-HOUR CUSTOMER SERVICE Our English, Indonesian, Malay, Thai and Vietnamese-speaking customer service team is available to answer your questions over the phone, chat, or email. Need a faster response? Our virtual assistant IVAN (Intelligent Virtual Assistant) is always ready to help you through the chat feature in the app, ensuring you always have the support you need for 24 hours and 7 days a week. *Currently available in specific locales PERMISSIONS This app requires your permission to the following: YOUR CAMERA [WRITE_EXTERNAL_STORAGE, READ_EXTERNAL_STORAGE] To upload your payment proofs quickly when you make payments by Bank Transfer YOUR LOCATION [ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION] To help you find the perfect hotels nearby YOUR EMAIL ADDRESS [GET_ACCOUNTS] To automatically suggest your email address during bookings or registration YOUR PHONE NUMBER [RECEIVE_SMS] To automatically read the verification code sent to your phone during registration (this speeds up the registration process)
Used to be my favorite travel agent
by pata2001 on 2021/07/21 11:59
Loved Traveloka way back when. I used it all the time for my travel needs. But now their support is nonexistent. You can only chat with a bot. Really sad. Worse, when there’s actually a person responding, the respond was just to contact the hotel myself. What’s the point of Traveloka then? Might as well book with the hotel directly.
Bad agent
by BUI LE MANH HUNG on 2021/07/13 15:33
My flight was reschedule and the airline allowed me to cancel my ticket, but Travelola did not!
Good Apps
by Allen Arios on 2021/06/20 05:36
Helpful apps
Address pointing is screwed up
by travelokasucks on 2021/05/07 08:35
your address pointing is screwed
Terrible ad
by Oprah Wiinfrey on 2021/03/06 17:01
That ad with that cyberbully harzi is annoying.. enough to leave s review
Rugi, pelayanan buruk, percuma beli di Traveloka.
by Anaisus on 2021/01/14 09:40
Dua kali beli tiket di Traveloka, tapi krn pembatasan traveling COVID-19 jadi harus reschedule. Yg pertama tdk bisa reschedule padahal seat ada. Jadi sy refund. Yg kedua juga gak bisa, pdhal ada available seat juga. Akhirnya sy beli langsung di Garuda. HARGANYA SAMA!!! Tiket yg beli di Traveloka sy request refund lagi. RUGI gara2 Traveloka.
Bring back old version
by mznbabynsbsgirl on 2020/12/08 11:22
Pls bring back the old version where you can see the prices of flights on different days at the top.. it makes it easier to decide when to book. I dont understand why you would remove such a useful feature BRING IT BACK!!!!!
Unprofessional pre- flight officer
by cassierrabren on 2020/11/30 14:25
His delayed response (which could have been done 3-4 days earlier) had cost us IDR 18 million in lost. They said they're too busy to respond early.
Worst Apps Ever!
by APH 281020 on 2020/11/04 01:57
Useless apps for hotels. Better use Agoda or book directly to hotel. Their coordinations with their agents is super lousy. My special request for the room was never forwarded to the hotel & hotel receptionist showed me their system as a proof. Customer Service is 👎🏻👎🏻👎🏻
Did not receive refund for canceled trip during COVID-19
by stlee227 on 2020/09/29 06:01
Didn’t receive a refund for a cancellation during the heart of COVID-19.
Review
by cindyvalen on 2020/08/27 00:16
This application really help me to find ticket and hotel when i went to holiday or short trip. I also like this app because always give discount by voucher
Memudahkan
by rey klaus on 2020/08/18 07:56
Sangat membantu nih aplikasi jadi gak bingung mau memilih hotel terdekat
Easy used Traveloka
by Desy Tri Utami on 2020/08/13 04:16
Mau bayar pake CC atau via transfer tetep tenang karena traveloka aman banget
Ticket cancelled but no refund
by zZz.L... on 2020/08/12 15:40
Ticket cancelled but no refund
Untung!
by GA1101 on 2020/08/12 06:46
Gak rugi sih gue booking hotel di traveloka karena murah banget!
sống bẩn vậy ai chơi
by Ntgqt on 2020/08/10 16:29
hoàn tiền gì mà trừ tới mấy trăm ngàn của khách, lũ ăn cướp
Cheating
by namtien on 2020/08/04 01:36
Dishonest business
Crash
by tommy siauw on 2020/07/17 14:59
App crash ios 13.6
Crash after mid July update
by stewartlife on 2020/07/17 04:10
I can’t open the app anymore after the latest update, and it’s not just me. The app keep crashing!
Pay latter saya d block tanpa sebab pdahala semua tagihan sdh tidak ada lagi
by Radittyo on 2020/07/16 06:22
Pay latter saya d block tanpa sebab pdahala semua tagihan sdh tidak ada lagi
Thank you
by reaper46rad on 2020/05/30 02:52
For being available most of time ,great service ! 🙏🙏👌👌
TRAVELOKA LỪA ĐẢO.!
by Myi.pham on 2020/03/29 08:27
Chuyến bay của mình đc hãng thông báo huỷ vì dịch bệnh nhưng khi mình yêu cầu hoàn phí thì bên Traveloka báo không nhận được thông tin chuyến bay huỷ, trong khi mình có email xác nhận từ phía Nok Air thông báo huỷ chuyến nhưng bên Traveloka vẫn không giải quyết. Làm việc rất tắc trắc & lừa đảo khách hàng.
Not convenient apps, not supporting staff
by chauthanh237 on 2020/02/15 02:02
Requires many confusing steps for payment. And when there is issue, staff rejects to support right away, even make up a fake rule to deny customer's request for help. Im disappointed.
Thất vọng dịch vụ Chăm Sóc Khách Hàng
by thaodoan1211 on 2020/02/06 18:40
Quá Tệ
Buka menu eats
by vicky41u on 2020/01/10 17:42
Ketika saya buka,saya kira tombol backnya tidak ada tapi ternyata tombol backnya berwarna putih sama seperti background. Please fix!
Đi đâu cũng thấy quảng cáo
by hoanghai0910 on 2019/10/28 16:50
Hạn chế quảng cáo lại
Customer Service Kurang Bagus
by Bapak G on 2019/09/11 03:36
Saya kasih 2 bintang bukan satu karena Sistem penjualan tiket pesawat dan cashback ok, tapi koordinasi Airport Transfer (KECUALI dengan Golden Bird) sangat TIDAK bagus. Saya pesan Airport Transfer dengan Kanigara (harga paling masuk akal saat itu) akan tetapi Airport Transfer Kanigara tidak menjemput dan tidak ada info sampai pesawat saya mendarat (pukul 17.20 di Halim). Padahal saya sudah telepon CS Taveloka (Kanigara telponnya tidak aktif hari itu tanggal 8 September) sebelum saya berangkat ke Jakarta dan katanya pasti dihubungi 30 menit sebelumnya (ketika saya di udara yg tidak bisa dapat sinyal atau tidak boleh buka hape). Saya pusing karena malamnya ada kondangan (pukul 19.00) dan harus mencari taxi sana sini agar tidak telat ke kondangan padahal maksud memesan airport transfer traveloka agar supaya hemat waktu. Untungnya dapat taxi online yg bisa memberi resi lewat email (taxi biasa tidak memberi resi setau saya. Saya mendarat di Halim yg tidak ada Blue Bird) Lalu yang parahnya, yang dikompensasi hanya perjalanan saya dengan taxi online tersebut ditambah voucher 40.000 (padahal saya bayar airport transfer dengan voucher tukar poin hasil beli tiket seharga 50.000). Pembelian awal saya tidak dikompensaikan (kira-kira sebesar 106.300). Saya juga memberi tips ke pengemudi taxi online saya tapi itu TIDAK digantikan karena tidak ada di resi (masa saya tidak kasih tips? Bagaimana bisa driver memberi resi untuk tips?). Akhir-akhirnya saya harus nombok dan ditambah hassle dan kestressan saya mencari taxi online yg lumayan lama (stres takut tidak bisa ke kondangan penting saya). Sangat kecewa dengan Traveloka. Perusahaan besar yg uang segitu tidak banyak dibanding nilai valuation perusahaan tapi mereka pelit dan terlalu birokrasi dan kurang tanggung jawab.
Freeze
by Jhon120911 on 2019/08/23 09:48
Version 3.13.0 freezes a lot in iphone 6s.
Cant see the best price anymore
by cannabiz2810 on 2019/07/19 03:01
I can not see the best price when i choose the month i wanna go anymore, i dont like this update version
Mengecewakan
by pramasuta on 2019/06/05 17:50
Saya pesan tiket bus dari Terminal Gilimanuk menuju surabaya Tangg. Saya terlantar 3 jam tanpa kejelasan. Saya telepon ke operator bus titian mas tidak diangkat. Saya telepon ke CS traveloka malah di hold sampai pulsa saya habis. Nyesek.
No iPad version & removed Air Asia
by IngeInge79 on 2019/05/20 02:52
No iPad version after so long, then removed Air Asia because cartel conflict in Indonesia! Then they said they have plan to expand regionally and globally! Just become a king in your country, Indonesia, but never be a global leader with their narrow minded value! Shame! I’m Indonesian anyway!
Total Waste of Time
by Toughispoougsgny on 2019/05/05 07:45
I spent hours trying to book a vacation only to get stuck due to credit card verification that they can’t resolve. Asked me to keep attempting but the same issue keeps recurring. Wasted my valuable vacation time. Do not use it!!!!!
Link to apple wallet
by s3rph3nth3r0 on 2019/04/11 01:56
Need to have link for booked flight to apple wallet
Stupid app
by drldngoc on 2019/04/05 12:52
A terrible service for a my holiday. The fail system made me lost money. I haven’t been stay in the hotel that i’ve booked. I request to refund but not complete. Iam so disappoint with this app !
Bring back AirAsia
by Gon-Gan on 2019/03/30 07:27
Shame on you Traveloka.
AWFUL EXPERIENCE!! BEWARE
by indo chick on 2019/03/14 03:13
First of all, I tried to purchase multiple flights in Indonesia and they will not accept non-Indonesian credit card without verification. Which is understandable but they can’t even assist a customer into processing this matter. Inconsistent emails thread that just turned into huge labyrinth without any solid resolution. They sent 3 different people emails requesting your credit card info and bla bla bla. Shady af! Use other sites. Or even better, go on orbitz or other sites.
Problem after update
by Sam-ee-r118 on 2018/11/29 10:49
Having problems on iPhone XS max , cant pass through the passenger name screen ,
ห่วย
by เรื่องแมวๆ on 2018/10/19 18:14
ปฏิเสธการช่วยเหลือลูกค้าอย่างสิ้นเชิง terribly service
Redeem Point
by juju valeria on 2018/07/29 20:35
Kecewa karna point akan expired tapi tidak bisa redeem point nya. Pilihan untuk redeem point sangat terbatas untuk yg tinggal diluar jakarta seperti bali. Karna point tidak terlalu banyak, pilihan pun tak ada. Kalo bisa diperluas kerjasamanya dengan produk2 yg ada dibali entah itu belanja di indomaret, alfamart, atau rumah makan yg ada dibali. Terimakasih
Clicks settlement
by Reinhard23 on 2018/07/16 00:51
Cimb clicks settlement have bugs, please fix this
Scam service
by roybtc on 2018/07/01 08:48
A scam service is running in Viet Nam, we we have asked for refund. It takes them 30 days to pay back with a freaking behavior,stupid app
Need improvement
by abdullah2030 on 2018/06/23 01:58
Working so far so good If do normal bookings for flights But once change flights doesn’t show up my new flights change If i change flights Some airlines doesn’t support rescheduling or changes the flights though the app Even i can change it through main web of airlines And Vietnam airlines I cannot add my frequent flyer number through app Hope i can same as Garuda Or any frequent flyer programs. Otherwise its work good
Really hard to make the reservation
by tgpinang on 2018/06/17 18:34
I was trying to make a reservation for tanjung pinang Riau area for a week(BBR)hotel but the apps can’t procees the payment.even when I tried to call the customer service they are not very usefull.i assume because me using America credit card that’s probably why they can’t proses the payment...too bad
تطبيق ممتاز جدا خصوصا لشرق آسيا
by jack hakami on 2018/06/02 16:32
معظم الفنادق أحصل على تخفيض وعروض ممتازة جدا وسهل الحجز فيه وعنده خيارات كثيرة للدفع صار خياري الأول للحجز
No more annoying notif
by ArdKing on 2018/04/18 16:56
Yes
HORRIBLE!!!
by JFyhuhiuyt1gh on 2018/04/11 12:09
Was billed for the hotel but never did receive email booking confirmation. Also does not appear under “bookings” in the app. Fortunately, it was a hotel I had stayed at before so I had their phone number and was able to call them to confirm. I will never use this app again!
Great app but consume too much data
by ptanh91 on 2018/03/31 13:01
It's convenient to book flights through this app. I just concern about data consuming. It seems the latest version has been added some codes that consumes a lot of data while using. I don't know why but the fact is I open it for a minute, search for a number of flights and it already consumes more than 200MB. I suspect if it automatically uploads some data from users' phone without notice.
Dont be book if you dont wanna fail
by aeeygamer on 2018/03/12 14:30
This app is great. But not suitable for booking. I booked an air tickets many times. This app didnt update or tell me in cancel and delayed flight. Many time, i only knew by myself at the airport (OMG). If traveloka want us to book a tickets, please update an informations or tell me something. Like an airline done to us. So, an easily way is book a ticket with airline. Thats it.
The app is good, not the service
by Nguyen Nguyen Tam on 2018/02/22 07:08
Not the first time using this app to book air tickets, successed a couple of times but it failed me big time as I trusted to use this for my trip to Australia. Lost $1000 for them without even reached to airport. Not even refund the airport tax although air asia support me to do it but Traveloka did not. This app is just for keep in view, not actually helpful. Don’t book air ticket here if you dont wanna lose your blood-and-tear-loving money 😓
Need an iPad version!
by ryuucat on 2018/02/16 02:11
Please make an iPad version!!! I have to use browser everytime when searching for flight and hotel, it has bigger screen to see everything. And it is so much easier to put in the data with iPad size instead from iPhone size!
IOS 11.2.5
by WADUH NAMANYA SEMUANYA TAKEN on 2018/02/08 02:02
Dear Developers, New Version IOS 11.2.5 doesn’t work on Iphone 5S and Iphone X. Please Fix it. Thank you
Should support Apple wallets
by Datduynguyen on 2018/02/04 21:02
It’s much better if this app supports Apple wallets. Users can add pass easily and use with wallet.
Terrific travel app
by Willy He on 2017/11/25 12:35
Best travel app by miles. Both comprehensive and easy to use. They are the leading ticket and hotel booking company for a reason. The QA dept. must be super awesome :)
App crashed on iPhone 6 iOS 10.3.3
by todaysupp on 2017/11/25 05:15
The app crashed upon launching. It can't be opened.
👎🏻
by Abu arqam on 2017/11/17 10:45
👎🏻👎🏻👎🏻👎🏻
CEO nya bikin terpuruk
by Becks becks on 2017/11/16 00:04
CEO nya bikin terpuruk
easy & quickly
by Oyutama on 2017/11/15 19:19
sometime you need, so easy & quickly. nice
Not recommended at all.
by tony wytheville on 2017/11/15 13:54
Useless, not recommended. Move other applications is better. Tiketextra is better
Useless app
by Muzaaka on 2017/11/15 09:03
Bad app. Useless. Fail so many times
Memalukan
by Er Sopian on 2017/11/14 15:01
Aplikasi sampah tdk berguna buat ummat
Bad app
by HaP3 on 2017/11/14 14:26
Flag in appropriate
IPad missing and CC issues
by futama19 on 2017/11/14 11:28
Need iPad version. Credit card also seems not working sometimes. And I don't like the presentation of the apps. Not good one.
Aplikasi ngga bermutu
by shariff2004 on 2017/11/14 09:20
Aplikasinya ngga bermutu
Bad Application
by dehancolding on 2017/11/14 08:44
Spamming
Nice app
by Fredd92@Tomat on 2017/11/14 06:51
This the best app for travelers to get a hotel or airline ticket for a reasonable price
This is useless app
by Dustin253839462 on 2017/11/14 06:33
They dont give my money back for which canceled by the airport
Not recommended
by Yogikage on 2017/11/14 05:05
Not recommended
Bad
by Yancesco on 2017/11/14 01:56
Traveloka sering mengecewakan kapok pakai traveloka
Not integrated for iPad.
by Nortrab on 2017/09/24 10:13
Only reason I gave it 3 stars is because it doesn’t work in landscape mode on the iPad. Need to integrate it for the iPad and I will make it 5 stars.
Error
by Juz.......... on 2017/09/01 10:18
Can't open apps after update
New version hang
by ibean76 on 2017/08/30 15:33
Screen freeze, pls repair
Chen
by Hdbcjchd on 2017/07/14 06:24
Good
Mad at u!
by Someone who released angry on 2017/06/24 10:12
I made a reservation on this application for many times. It never have any problems until this time. The rarest time of all time. I had been on work apart from my girlfriend for at least 4 weeks. So now I got my vacation time for only 2 days. I took a day off on Kanom district in nakornsitammarat province. What happened was it don't have any reservation at all! And that time was 4 pm of the five star boutique hotel? I called to customer service and she said that this app already sent email to hotel. I thought "really? I don't think so. Because hotel check my name for reservation for about 3 times" It took about 60 minutes to clean up so I had to wait for it. After all manager came to say sorry to us and gave a dinner on him. I didn't blame on the hotel. I blame this application why the reservation didn't showed up before I get here.
Good
by Mice1904 on 2017/06/14 10:35
Good good
iPhone only
by azurepalm on 2017/05/28 14:33
Service feature is 5-star, but this app is iPhone only (not universal, i.e. no iPad UI). Would be great if it has full iOS support that works on iPhone as well as iPad.
Payment
by Nutonew on 2017/05/26 01:20
Credit card payment method was unsuccessful !!!
New update is broken
by Doge211 on 2017/03/30 16:43
Since the update today app won't open.
Changing Birth Date Change takes too much effort! 🙄
by e565zn on 2017/03/22 01:00
Everything is great but I hate the fact that I have to go and really have to tap from 2017 back to the years such as 1970-1980, it takes too much effort, why don't you have the drop down and not ask us to individually tap the month/year in the app? It's so tiring, what if I'm booking for my mom/dad? It'll take a day before I get to their birth year! 🙄🙄🙄
Top up pulsa n paket datanya mana???
by dhifender on 2017/01/05 12:40
Kapan fitur top up pulsa n paket data hadir di ios??? Asap dunk...
Make the iPad version
by YihhaaaaTif on 2016/12/16 11:53
I love this app, I made several flights booking in the past and it worked very well without problems using credit card and if I may give you suggestions the iPad version would be great for people who travel frequently like me so we don't need to grab our tiny screen and big screen means faster booking process
Ok
by tuyen1 on 2016/12/04 09:51
Ok
Good app
by ZenoGioi on 2016/11/24 02:37
私は安い探すことができます
good
by Trinhngocaibuong on 2016/11/22 00:39
i like it
Good
by Killbosss900 on 2016/11/20 05:44
Good
Good app
by Duongtrung0211 on 2016/11/15 08:44
I very like this app, it is very easy to use. the interface is very nice and modern. thanks admin has created this app
Can't open the app after update
by 1agth on 2016/11/01 01:04
I can't open the app right after I update the app to the latest version. It was just crushed and closed by it self.
Crashed, dont download
by A man in waterfall on 2016/10/31 15:20
Ios10.1, the app crashed.
Beberapa masalah
by difol on 2016/10/31 15:18
1. Crash di iPhone 6 (iOS 9) 2. Versi sebelumnya tak ada switch on/off yang one way 3. Terima kasih
App can't open..
by great.me on 2016/10/31 14:50
Is totally crab update...update ke versi terbaru,app sama sekali tak bisa dibuka di ios 10.1
Waaaaaaw
by Mardeta on 2016/10/26 12:54
Memuaskan pake traveloka selain harganya yg murah & bnyak disc juga .
Good
by titvocam1996 on 2016/10/20 20:18
App hay giúp mn tìm chuyến bay và đặt vé dễ dàng
App keeps crashing. Totally unusable!
by freez3n on 2016/09/08 15:03
App keeps crashing. Totally unusable!
App
by Glossshuni on 2016/08/28 03:51
Good
Does not work for Americans
by lajollabubmail on 2016/08/18 10:22
This application both online via Apple computer and on the mobile device does not work for Americans. I have personally seen my friends from Indonesia use it without any issues. But it locks up for me at the booking stage everytime. It's not usable.
Good
by Ngao Du on 2016/08/09 10:25
Good
No iPad or international credit card support
by ka99jacob on 2016/08/01 00:52
Unacceptable! Please fix!
Failed and failed credit card payments
by HuaTham on 2016/07/17 18:46
What's the point of this app when you can't pay to finish your reservations? Credit card payments NEVER work, with problems ranging from rejected card, to failure to verify the card even though all the card info is correct, to simply refusing my payment and refund the charged amount back to my card. They should just take out this option and admit that they can only support third world methods like 7-11 and counter service payments. What a hassle.
membantu
by didadidadidu on 2016/07/17 10:24
aplikasi keren
Ms. Traveler Pro
by Traveler Pro+ on 2015/12/29 11:18
During the purchase, It kept changing my title automatically again and again. Caused me to miss a flight. Worst, the customer service isn't even helpful. Thanks for refunded 50 percent of the ticket fee OVER your app's bug. Never again, Adios Traveloka!
Review
by cindyvalen on 2020/08/27 00:16
This application really help me to find ticket and hotel when i went to holiday or short trip. I also like this app because always give discount by voucher
Great app but consume too much data
by ptanh91 on 2018/03/31 13:01
It's convenient to book flights through this app. I just concern about data consuming. It seems the latest version has been added some codes that consumes a lot of data while using. I don't know why but the fact is I open it for a minute, search for a number of flights and it already consumes more than 200MB. I suspect if it automatically uploads some data from users' phone without notice.
AWFUL EXPERIENCE!! BEWARE
by indo chick on 2019/03/14 03:13
First of all, I tried to purchase multiple flights in Indonesia and they will not accept non-Indonesian credit card without verification. Which is understandable but they can’t even assist a customer into processing this matter. Inconsistent emails thread that just turned into huge labyrinth without any solid resolution. They sent 3 different people emails requesting your credit card info and bla bla bla. Shady af! Use other sites. Or even better, go on orbitz or other sites.
Used to be my favorite travel agent
by pata2001 on 2021/07/21 11:59
Loved Traveloka way back when. I used it all the time for my travel needs. But now their support is nonexistent. You can only chat with a bot. Really sad. Worse, when there’s actually a person responding, the respond was just to contact the hotel myself. What’s the point of Traveloka then? Might as well book with the hotel directly.
The app is good, not the service
by Nguyen Nguyen Tam on 2018/02/22 07:08
Not the first time using this app to book air tickets, successed a couple of times but it failed me big time as I trusted to use this for my trip to Australia. Lost $1000 for them without even reached to airport. Not even refund the airport tax although air asia support me to do it but Traveloka did not. This app is just for keep in view, not actually helpful. Don’t book air ticket here if you dont wanna lose your blood-and-tear-loving money 😓
Need an iPad version!
by ryuucat on 2018/02/16 02:11
Please make an iPad version!!! I have to use browser everytime when searching for flight and hotel, it has bigger screen to see everything. And it is so much easier to put in the data with iPad size instead from iPhone size!
Problem after update
by Sam-ee-r118 on 2018/11/29 10:49
Having problems on iPhone XS max , cant pass through the passenger name screen ,
Bring back old version
by mznbabynsbsgirl on 2020/12/08 11:22
Pls bring back the old version where you can see the prices of flights on different days at the top.. it makes it easier to decide when to book. I dont understand why you would remove such a useful feature BRING IT BACK!!!!!
Need improvement
by abdullah2030 on 2018/06/23 01:58
Working so far so good If do normal bookings for flights But once change flights doesn’t show up my new flights change If i change flights Some airlines doesn’t support rescheduling or changes the flights though the app Even i can change it through main web of airlines And Vietnam airlines I cannot add my frequent flyer number through app Hope i can same as Garuda Or any frequent flyer programs. Otherwise its work good
Thank you
by reaper46rad on 2020/05/30 02:52
For being available most of time ,great service ! 🙏🙏👌👌
Should support Apple wallets
by Datduynguyen on 2018/02/04 21:02
It’s much better if this app supports Apple wallets. Users can add pass easily and use with wallet.
HORRIBLE!!!
by JFyhuhiuyt1gh on 2018/04/11 12:09
Was billed for the hotel but never did receive email booking confirmation. Also does not appear under “bookings” in the app. Fortunately, it was a hotel I had stayed at before so I had their phone number and was able to call them to confirm. I will never use this app again!
IOS 11.2.5
by WADUH NAMANYA SEMUANYA TAKEN on 2018/02/08 02:02
Dear Developers, New Version IOS 11.2.5 doesn’t work on Iphone 5S and Iphone X. Please Fix it. Thank you
Total Waste of Time
by Toughispoougsgny on 2019/05/05 07:45
I spent hours trying to book a vacation only to get stuck due to credit card verification that they can’t resolve. Asked me to keep attempting but the same issue keeps recurring. Wasted my valuable vacation time. Do not use it!!!!!
Link to apple wallet
by s3rph3nth3r0 on 2019/04/11 01:56
Need to have link for booked flight to apple wallet
Worst Apps Ever!
by APH 281020 on 2020/11/04 01:57
Useless apps for hotels. Better use Agoda or book directly to hotel. Their coordinations with their agents is super lousy. My special request for the room was never forwarded to the hotel & hotel receptionist showed me their system as a proof. Customer Service is 👎🏻👎🏻👎🏻
No iPad version & removed Air Asia
by IngeInge79 on 2019/05/20 02:52
No iPad version after so long, then removed Air Asia because cartel conflict in Indonesia! Then they said they have plan to expand regionally and globally! Just become a king in your country, Indonesia, but never be a global leader with their narrow minded value! Shame! I’m Indonesian anyway!
No more annoying notif
by ArdKing on 2018/04/18 16:56
Yes
Not convenient apps, not supporting staff
by chauthanh237 on 2020/02/15 02:02
Requires many confusing steps for payment. And when there is issue, staff rejects to support right away, even make up a fake rule to deny customer's request for help. Im disappointed.
Stupid app
by drldngoc on 2019/04/05 12:52
A terrible service for a my holiday. The fail system made me lost money. I haven’t been stay in the hotel that i’ve booked. I request to refund but not complete. Iam so disappoint with this app !
Dont be book if you dont wanna fail
by aeeygamer on 2018/03/12 14:30
This app is great. But not suitable for booking. I booked an air tickets many times. This app didnt update or tell me in cancel and delayed flight. Many time, i only knew by myself at the airport (OMG). If traveloka want us to book a tickets, please update an informations or tell me something. Like an airline done to us. So, an easily way is book a ticket with airline. Thats it.
Unprofessional pre- flight officer
by cassierrabren on 2020/11/30 14:25
His delayed response (which could have been done 3-4 days earlier) had cost us IDR 18 million in lost. They said they're too busy to respond early.
Crash after mid July update
by stewartlife on 2020/07/17 04:10
I can’t open the app anymore after the latest update, and it’s not just me. The app keep crashing!
Cant see the best price anymore
by cannabiz2810 on 2019/07/19 03:01
I can not see the best price when i choose the month i wanna go anymore, i dont like this update version
Scam service
by roybtc on 2018/07/01 08:48
A scam service is running in Viet Nam, we we have asked for refund. It takes them 30 days to pay back with a freaking behavior,stupid app
Did not receive refund for canceled trip during COVID-19
by stlee227 on 2020/09/29 06:01
Didn’t receive a refund for a cancellation during the heart of COVID-19.
Easy used Traveloka
by Desy Tri Utami on 2020/08/13 04:16
Mau bayar pake CC atau via transfer tetep tenang karena traveloka aman banget
Good Apps
by Allen Arios on 2021/06/20 05:36
Helpful apps
Bad agent
by BUI LE MANH HUNG on 2021/07/13 15:33
My flight was reschedule and the airline allowed me to cancel my ticket, but Travelola did not!
Address pointing is screwed up
by travelokasucks on 2021/05/07 08:35
your address pointing is screwed
Terrible ad
by Oprah Wiinfrey on 2021/03/06 17:01
That ad with that cyberbully harzi is annoying.. enough to leave s review
Make the iPad version
by YihhaaaaTif on 2016/12/16 11:53
I love this app, I made several flights booking in the past and it worked very well without problems using credit card and if I may give you suggestions the iPad version would be great for people who travel frequently like me so we don't need to grab our tiny screen and big screen means faster booking process
Freeze
by Jhon120911 on 2019/08/23 09:48
Version 3.13.0 freezes a lot in iphone 6s.
Crash
by tommy siauw on 2020/07/17 14:59
App crash ios 13.6
Bring back AirAsia
by Gon-Gan on 2019/03/30 07:27
Shame on you Traveloka.
Clicks settlement
by Reinhard23 on 2018/07/16 00:51
Cimb clicks settlement have bugs, please fix this
Cheating
by namtien on 2020/08/04 01:36
Dishonest business
Ticket cancelled but no refund
by zZz.L... on 2020/08/12 15:40
Ticket cancelled but no refund
Mad at u!
by Someone who released angry on 2017/06/24 10:12
I made a reservation on this application for many times. It never have any problems until this time. The rarest time of all time. I had been on work apart from my girlfriend for at least 4 weeks. So now I got my vacation time for only 2 days. I took a day off on Kanom district in nakornsitammarat province. What happened was it don't have any reservation at all! And that time was 4 pm of the five star boutique hotel? I called to customer service and she said that this app already sent email to hotel. I thought "really? I don't think so. Because hotel check my name for reservation for about 3 times" It took about 60 minutes to clean up so I had to wait for it. After all manager came to say sorry to us and gave a dinner on him. I didn't blame on the hotel. I blame this application why the reservation didn't showed up before I get here.
Simply the best!
by saltystudio on 2015/03/29 02:28
a must have for travellers, wanderlusters, and all cheap flight freak. easy to use, many opts for payment method, no hidden charge whatsoever... what you see is what you pay! highly recommended!
Failed and failed credit card payments
by HuaTham on 2016/07/17 18:46
What's the point of this app when you can't pay to finish your reservations? Credit card payments NEVER work, with problems ranging from rejected card, to failure to verify the card even though all the card info is correct, to simply refusing my payment and refund the charged amount back to my card. They should just take out this option and admit that they can only support third world methods like 7-11 and counter service payments. What a hassle.
Great user experience
by Oz.poniman on 2015/12/09 00:59
Very easy to use, fast and smooth to make Flight or Hotel booking
iPhone only
by azurepalm on 2017/05/28 14:33
Service feature is 5-star, but this app is iPhone only (not universal, i.e. no iPad UI). Would be great if it has full iOS support that works on iPhone as well as iPad.
Terrific travel app
by Willy He on 2017/11/25 12:35
Best travel app by miles. Both comprehensive and easy to use. They are the leading ticket and hotel booking company for a reason. The QA dept. must be super awesome :)
Good app
by Duongtrung0211 on 2016/11/15 08:44
I very like this app, it is very easy to use. the interface is very nice and modern. thanks admin has created this app
Beautifully designed app!
by Cseattle on 2015/03/09 15:56
Elegant and easy to use!
Does not work for Americans
by lajollabubmail on 2016/08/18 10:22
This application both online via Apple computer and on the mobile device does not work for Americans. I have personally seen my friends from Indonesia use it without any issues. But it locks up for me at the booking stage everytime. It's not usable.
Not integrated for iPad.
by Nortrab on 2017/09/24 10:13
Only reason I gave it 3 stars is because it doesn’t work in landscape mode on the iPad. Need to integrate it for the iPad and I will make it 5 stars.
Ms. Traveler Pro
by Traveler Pro+ on 2015/12/29 11:18
During the purchase, It kept changing my title automatically again and again. Caused me to miss a flight. Worst, the customer service isn't even helpful. Thanks for refunded 50 percent of the ticket fee OVER your app's bug. Never again, Adios Traveloka!
Rating Trends
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All Versions
4.0
1,623 total
 5
1,368
 4
104
 3
34
 2
15
 1
102
Current Version (3.40.0)
4.0
1,482 total
 5
1,298
 4
94
 3
29
 2
11
 1
50
Version History
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