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App name
Canva: Graphic Design & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos—even if you’re not a design expert! Whether you need an Instagram story, logo maker, or birthday invitation—create all these graphic design needs and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Design Twitter banners & Youtube thumbnails • Make cards, invitations, photo collages and even use Canva as a poster creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, online invitation creator • Simple and free image editing app • Photo collage maker, flyer maker, banner maker for any occasion • Design motivational quotes and humorous memes • Party invitation maker, school poster maker, video banner maker • For business: brochure, resume, presentation, promo poster maker WHAT PEOPLE ARE SAYING “Great app! I love to working on this. For academic, professional and even personal projects, Canva really comes in handy.” “This app has helped me with ALL of my business related designs including logo, brochures, gift certificates! Easy to use and produces visually stunning & professional materials! And, it’s tons of fun!” “Canva has made my Facebook & Instagram look way more professional.” CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. Add a video to your next Instagram Story to make it come to life! COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalize presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at USD$12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone. --- Follow @canva online for exclusive design tips, updates on features and news. Got questions or comments? Get in touch http://canva.me/ios.
Love it.
by Katherine360 on 2021/02/25 19:25
I’ve been using this for almost a year and it works great. I have multiple devices so I just use the same account and it’s great. Looking for an app that works. This is your AMSWER!
R
by bog080807 on 2021/02/25 14:56
Wow it’s wonderful
Great resource
by Cierraking on 2021/02/25 13:38
Need a quick and
Awesome App
by TJ in DC on 2021/02/25 12:49
This app is awesome. I have been looking for an app to make my images look professional for my social media branding. This is great. Thank you Canva -Dr. TJ
Mobile app persistent issues
by NJMaglio on 2021/02/25 12:15
Use the desktop (Mac) and web versions often. The mobile app (iPhone) is a constant headache. Regularly the front end crashes and you get a broken, unusable, no style html home page after the app opens. Has been going on for months, through several updates. Including now.
Impossible to Cancel
by johndammit on 2021/02/25 07:00
They cheat you out of your money by not giving you an option to cancel your pro subscription. It says go to the website and then the website sends you to the GD App Store and has no option to cancel. Whoever approved of this needs to be fired.
It’s okay but could be better
by CiaraJane07 on 2021/02/24 14:43
I like using Canva for quick and simple design jobs but it’s lacking some key elements. Adding a ruler guide would be monumental since right now we have to eyeball everything and guess if things are evenly spaced. Things like that. Otherwise I enjoy it, the app is somewhat easy to use although it doesn’t include uploaded fonts which is a bummer.
Purchased Pro and doesn’t work!
by Meesh1220 on 2021/02/24 14:40
I AM SO FRUSTRATED! I love this app and it’s great. I decided to purchase the pro account and it hasn’t worked for over a week. I’ve contacted customer support a week ago, emailed all the proof that I paid for a Pro account and all I got is “we’ll look into it”. IT’S BEEN OVER A WEEK!!!! I would give this app 5 stars if they didn’t charge me $119 for a Pro account I can’t use. I have them contacted 3 times, my next step is calling apple to refund my charge and find another app. You have a great app but don’t charge a customer $119 and then ignore them.
Got charged without permission
by pearson p on 2021/02/24 14:25
Canceled the free trial the same day it started and still got charged the next day. Now I have to challenge the charge with my bank, thanks for the scam Canva
DO NOT GET THIS AP-resolved
by Nicknames are all used on 2021/02/24 13:51
I have a pro account that costs $120 a year and I cannot get access to it. Their customer service is non existent. Check out the reviews on their FACEBOOK page. I don’t know how they have 4.9 stars here. They have terrible reviews on internet searches. I’ve been trying for 2 weeks to reach a human. The email I signed up with no longer exists and I’ve filled out the online form 3 times with no response. WILL SOMEONE AT CANVA CONTACT ME!!!!!!!!! Update The day after writing this one star review I got a response where they fully resolved my issue and offered a refund. I upped my star from a one to 3 because it should not have taken over two weeks to get a response and me having to leave a bad review to get to this place. I do thank you Canva for finally hearing me.
Purchased Annual Subscription but Canva DOWNGRADED Me
by Terri Jay Kerr on 2021/02/24 11:48
I actually loved and recommended Canva and used it daily until this... On Jan 20th 2021 after being with Canva since August 2017 I purchased the annual PRO subscription BUT a couple of weeks later Canva just downgraded me to Free for no reason. I’ve sent and replied to several emails. Given all proof requested eleven personal and sensitive (with my billing info) BUT too no avail. It’s almost been a month and now NO emails... NOTHING! This situation is DISAPPOINTING and DISGUSTING, as well as, costing me stress and anxiety while losing money. SHAME on Canva! No longer recommending because this sadly, lack of customer relationship management and bad customer service outweighs the good that Canva does.
🙂
by jaiuhnskaiayab on 2021/02/24 02:01
why is it automatically scrolling when I will type it’s annoying
Worst customer service EVER
by Hanvan116 on 2021/02/24 01:45
I’ve used Canva for my business for two years. Out of nowhere, my entire account was GONE. It was as if I’d never had an account, and my paid pro access was gone as well. I’ve been trying to get someone in customer service to fix it for a month, and I’ve had contact with a few different people who’ve actually proposed solutions and are working on the issue, but it’s always 3-5 days between emails from them and I just can’t go without my designs for an entire MONTH. I am a paying customer (yearly subscription) and would like a refund for the month with no pro service. I will no longer trust Canva to keep my design library and account information safe.
App Doesn’t Work at All
by Lybsta on 2021/02/22 21:34
I get a blank screen when I try to use the app. I contacted customer support several times and they told me to just use the desktop version. The desktop version works great, but I’m disappointed that the app is not functional.
Love
by Sjilly on 2021/02/22 20:02
I wish I could down load multiple images to use instead of one at a time. Love it otherwise.
Love but a Technical Issue
by buickbabe17 on 2021/02/22 15:44
I love Canva! It’s amazing... on the desktop. The issue I have with the phone app is the formatting inconsistencies. I make a project on the desktop but the formatting doesn’t always transfer. For example, I type the word “Monday” in a straight line on the image on the desktop but when I open it up through the app, the “y” gets pushed below to the next line. I truly only need the app to be able to download the image straight to my phone to post to Instagram, but the format of my design doesn’t stay the way I design it. Hopefully the people at Canva see this and fix the issue because I really do love y’all’s website/program.
The new update is awful.
by thedogsexpert on 2021/02/22 15:39
I miss the old Canva. This new update strips this app of its simplicity and is so hard to navigate compared to before. There's a photos, pictures and camera roll section which is plain confusing and it doesn't let me replace images the same way as before. I also can't search my camera roll for certain albums to find photos faster like I used to. Also can't put transparent photos/pngs on it, they just show up with a white background. I hate it.
Issues downloading mp4
by Leemarieskittles on 2021/02/21 23:22
When downloading mp4 on phone video glitches or words are cut off
Simple and Easy
by blessed.02 on 2021/02/21 04:05
As my first time using it, it got the job done and was really easy to use. Definitely recommend!
Problemas en iPad
by drivase on 2021/02/20 23:44
Un dolor de cabeza para editar desde iPad, la interfaz táctil no responde bien y tiene un acercamiento y alejamiento constante que interrumpe la fluidez del trabajo. Nada que ver con android o Web
Absolute trash
by jacob 127635970164 on 2021/02/20 22:54
This is such a HORRIBLE APP! I CANT EVEN FIGURE PUT HOW TOBUSE THE DARN THING! AND I CANT EVEN JUST PUT MY VIDEOS IN ORDER BECAUSE IM STARTING YOUTUBE AND I WANT TO BE ABLE TO DO THAT, THIS IS THE ONLY FREE EDITING SOFTWEAR I CAN FIND AND I GET THIS TRASH???!!!!! FIX YOUR GAME STUPID DEVELOPERS!!!!! FIX IT!
Daily Glitches
by emelyhg on 2021/02/20 19:02
I love canva, I have the pro subscription. I download my designs to my phone every single day, and again, EVERY SINGLE DAY, there is a glitch when I save the picture. There is ALWAYS something missing. Sometimes it’s a photo that’s not there anymore, sometimes it’s a whole text segment that just wasn’t downloaded with the rest of the design. It’s just random things scattered that are missing. Most of the time, trying a second time will get the full design, but other times, I’ve saved it 4 different times and there’s always something missing. I’m curious if other people have had the same problem, it’s more of an inconvenience than anything, but I’m having to deal with it every single day that I use this app.
Great but has issues
by jennieevr on 2021/02/20 17:15
I love Canva especially the desktop version. However the app sometimes bug out. I can create or edit a project but once I download it, it reverts back to the original creation or creation colours. It’s highly frustrating when it something quick and I’m on the go or don’t want to use the computer. But other than the download issue, it’s pretty great.
Beware of annual subscriptions automatically renewed through the Apple App Store
by BWHS81 on 2021/02/20 06:22
I was excited to get back to using Canva but when I wanted to use the things that required the pro version it kept popping up saying I needed the pro version. I already purchased it and have it as an annual renewal which renewed 12/30/2020. I contacted support via email letting them know of the problem I was having. They quickly replied saying they couldn’t find my account and requested things like the Apple receipt and a few things which I sent them back quickly also. I had not heard back after a couple of hours, so I sent a follow up email checking on what they had figured out. Unfortunately I have not heard anything from them since their first email. So I now have a paid subscription and I am not able to use Canva the way way I wanted to.
DONT BUY PREMIUM
by FUCKCANVA on 2021/02/19 18:06
THEY MAKE IT IMPOSSIBLE TO CANCEL YOUR SUBSCRIPTION! IVE BEEN TRYING FOR MONTHS AND I CANT CANCEL IT.
CAN NOT DELETE APP
by CowboyTheFUp on 2021/02/19 14:50
Beware! Once you download this app, you are UNABLE TO DELETE IT. It’s like they are holding me hostage to keep the App. I WANT IT OFF MY IPAD, and I have been fighting with this company for days - and they refuse to allow me to delete the app. I have been dealing with CRIS - who is ABSOLUTELY NO HELP WHATSOEVER!
Good app, missing features
by Kayfay17 on 2021/02/19 01:43
Need to be able to create shadows and drop shadows behind images and elements ASAP
Glitchy
by ~54321~ on 2021/02/19 01:06
Omg pls fix the app r u kidding me So glitchy Every time I try to upload pictures it says that only half the pictures in my camera roll are there even if I screenshot them on my phone they still don’t show up on the app
iPad mini glitch
by spicyrollchan on 2021/02/19 00:59
I’ve been using this app for a good year to edit my book covers, and it’s definitely up there with my favorite services. However, there’s this error/glitch for that every time I click on the Effect button, the effects don’t show up. It’s been ticking me off and forced me to use other editing services for the effects, so can you guys please fix this?
It feels like the creators of Canva actually care
by ROSEYPETALSSIME on 2021/02/17 23:09
It feels like the creators of Canva actually care about people’s success
Horrible
by Herattenti0n on 2021/02/17 22:05
It's laggy, undo button sometimes doesn't work, crashed on me several times, and had trouble detecting where I was tapping (I kept trying to select the text and it kept selecting the background, even when I moved it out of the way)
Buggy
by Katwalk92 on 2021/02/16 17:27
I don’t know what’s been going on lately, but whenever I try to download my designs to my phone it keeps screwing up. The colors will be completely wrong, or the first page of a design gets downloaded twice and skips over the second page.
Glitchy and frustrating
by nameeda on 2021/02/16 15:13
The app is very easy to use and has nice designs in many different variations. However, the app glitches almost always, either the app freezes or refuses to comply to simple instructions. Even with CanvaPro the problem remains persistent and refuses to go away. Overall wonderful app but the continuous glitches have proven to be inefficient and increasingly frustrating.
Iran Nastaliq Font Bug
by Morteza ka on 2021/02/16 07:46
Hi , When we use iran nastaliq font , and save photo ; the font seems misspelling and disordered! Please debug this problem. Best regards
Great app if it doesn’t crash
by Annoyed t on 2021/02/16 01:50
When it works, it takes some learning but there is a lot of potential to create amazing designs. But it crashes constantly. My designs cannot be loaded and then crash on top of crash. Mobile App and website full of crashes
Not working
by hattou on 2021/02/16 01:45
Something is wrong with the app
Obsessed
by Ashland Stansbury on 2021/02/15 22:43
Dont know what we would do without this app! We use it for all key marketing materilas.
It takes a moment to learn and it’s worth it!
by justanswerthequestiion. ;) on 2021/02/15 21:53
Love this ap. Once you get it your only issue will be over workingdesigns! The templates are great too
Keeps freezing.
by Mlg12347 on 2021/02/15 00:55
This app is very easy to use. It would be absolutely fantastic if it didn’t keep freezing on me and not let me complete a design. I have the most updated software on my iPad and the app does not need to be updated. I have to keep going out and restarting the app multiple times just to get one design finished. I don’t know what’s causing it but it’s very frustrating. If it weren’t for that, I would give it 5 stars.
Good app bad UI
by psalm 91:2 on 2021/02/14 21:14
It’s a good app but the UI is just terrible. Sorry.
Canva
by Hairyeahwithsantina on 2021/02/14 19:39
I love this app! I have been using it everyday! It has so many options... my only qualm with it, is when I download my work it doesn’t download in order. I have to re-download several times before it does.
❥Pretty Sweet
by Tashy Ru Who on 2021/02/14 18:39
𝗦𝗢 𝗙𝗔𝗥 𝗦𝗢 𝗚𝗢𝗢𝗗. 𝗦𝗼, 𝗜𝗺 𝗮 𝗗𝗜𝗬 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗦𝘁𝘂𝗱𝗲𝗻𝘁 𝗮𝗻𝗱 𝘁𝗲𝗮𝗰𝗵𝗲𝗿 𝘄𝗵𝗼 𝘄𝗲𝗮𝗿𝘀 𝗺𝗮𝗻𝘆 𝗵𝗮𝘁𝘀 𝗮𝘁 𝗵𝗼𝗺𝗲 𝗹𝗶𝗸𝗲 𝘁𝗵𝗲 𝗿𝗲𝘀𝘁 𝗼𝗳 𝘂𝘀 𝗮𝗻𝗱 𝘂𝘀𝗶𝗻𝗴 𝘁𝗵𝗶𝘀 𝗵𝗮𝘀 𝗺𝗮𝗱𝗲 𝗶𝘁 𝗲𝗮𝘀𝘆 𝗳𝗼𝗿 𝗺𝗲 𝘁𝗼 𝘀𝗲𝗻𝗱 𝘀𝗼𝗺𝗲 𝘂𝗻𝗶𝗾𝘂𝗲 𝘀𝗲𝗻𝘁𝗲𝗺𝗲𝗻𝘁𝘀 𝘁𝗼 𝘁𝗵𝗼𝘀𝗲 𝗜 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗯𝘂𝘁 𝗰𝗮𝗻𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗹𝗶𝗸𝗲 𝗜𝗱 𝘄𝗮𝗻𝘁 𝗿𝗼𝗴𝗵𝘁 𝗻𝗼𝘄.𝗶𝘃𝗲 𝗯𝗲𝗲𝗻 𝘁𝗿𝘁𝗶𝗻𝗴 𝗺𝗮𝗻𝘆- 𝗶 𝗺𝘂𝘀𝘁 𝘀𝗮𝘆 𝗘𝘃𝗲𝗻 𝘁𝗵𝗲 𝗳𝗿𝗲𝗲 𝗲𝗱𝗶𝘁𝗶𝗼𝗻 𝗼𝗳 𝘁𝗵𝗶𝘀 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗶𝘀 𝗿𝗲𝗮𝗹𝗹𝘆 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝘀𝘁𝘂𝗳𝗳. 𝗧𝗼 𝗯𝗲 𝗵𝗼𝗻𝗲𝘀𝘁, 𝗠𝗔𝗡𝗬 𝗼𝗳 𝘁𝗵𝗲 𝗽𝗿𝗲𝗺𝗶𝘂𝗺 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗰𝗮𝗻 𝗯𝗲 "𝘂𝗻𝗹𝗼𝗰𝗸𝗲𝗱" 𝗳𝗼𝗿 𝗳𝗿𝗲𝗲 𝘄𝗶𝘁𝗵 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲. 𝗧𝗵𝗲𝗿𝗲𝘀 𝗹𝗶𝘁𝗲𝗿𝗮𝗹𝗹𝘆,𝟭𝟬𝟬𝘀 & 𝟭𝟬𝟬𝟬𝘀 𝗼𝗳 𝗰𝗼𝗺𝗯𝗼𝘀 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗱𝗼 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳. 𝗜𝗺 𝘀𝘁𝗶𝗹𝗹 𝗽𝗹𝗮𝘆𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝘀𝗼 𝗶𝗹 𝗯𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝟯𝟬𝗱𝗮𝘆𝘀 𝘄𝗶𝘁𝗵 𝗮𝗻 𝘂𝗽𝗱𝗮𝘁𝗲✔︎
Doesn’t paste your formatting over
by Macb4dger on 2021/02/13 21:35
This app used to allow me to paste my text formatting over from my notes app, but now it pastes my poems without that formatting, causing me to format it a second time in the app. I don’t understand why it was changed. Hoping it’s a bug but multiple updates have not fixed it.
Update?
by Jamie Huddlestun on 2021/02/13 20:11
I’m not sure when the update occurred but it used to be so user friendly. It takes me a lot longer to navigate through what I’m trying to accomplish on each design. Not happy 😪
Response
by Jfrozem on 2021/02/13 18:36
Just starting, so far so good
iPhone 12 Pro Max - Doesn’t work!
by Be Zezee on 2021/02/13 16:47
I’m trying the pro version, and I am unable to open certain projects on my iPhone, that I started making in the web based version of the app on my laptop. My project will bot open on my iPhone.
Too many pop up ads
by RandomLayoutUser on 2021/02/12 18:11
App itself is quite cluttered visually. Does make great designs, but it’s sad when every other click triggers a pop up ad. Otherwise, works as intended.
Amazing app
by Rubi6633 on 2021/02/12 13:49
Worth the money!! You can do so many things. ❤️👍🏼
Amazing - simple as that
by Ruvimaaa on 2021/02/12 10:26
Dude I’ve fallen in love with this Canva thing on desktop but recently my Wifi went out so I was forced to try the app. Now trust me I’ve used apps that do this work before and they are awful so I was dreading coming and finishing work on the app, BUT BRO. I’m actually still shocked as to how well y’all have implemented all the features! So simple and easy to use that I’m genuinely very impressed. Huge thanks to you guys, amazing stuff y’all have created! Oh and as a side note I only ever leave a review when the app has infuriated me, so for me to spend time writing that I loved it is a huge compliment.
This app is the worst
by kweenjette on 2021/02/11 21:36
It’s really frustrating when you spend so much time and energy editing your content just for the app to download and send something completely different then what you’ve made. I pay for this app I’m expecting exactly what I create!!!! Trash!
Mobile needs improvement
by MyYuteFiReal on 2021/02/11 18:07
I wish I could use effects on mobile
Purchased but can’t use
by readeratnight on 2021/02/11 16:02
I paid for the pro subscription, however I’m told I must sign up for pro Canva to edit my flyers. I’m already signed up thank you. Now can I please use what I paid for?!?!
Powerful Tool
by CrazyDsc on 2021/02/11 11:43
Canva empowers the least likely person to produce top-level content! It really is amazing how generous the site is in setting the user up to be successful!
Saver of all this visual and awesome!
by Lalaslands on 2021/02/11 05:20
This app is my absolute go-to! For fun or business so helpful, even the limited version really gives you a lot to work with! A fav for years! Literally make anything, letterhead, greeting card, IG post whatever in seconds. Kudos!
Awesome app
by LUCYR0mero on 2021/02/11 05:16
What an awesome app
Google Login broken
by PulpPoet on 2021/02/11 00:40
After creating an account through the web, the app freezes on the signup/login page. I hear it’s a great app, but that doesn’t matter if it doesn’t let me login.
My favorite app ever!!
by leat regwan on 2021/02/10 22:02
The best and easiest app out there!
Love love love the app version!
by ladidarrr on 2021/02/10 17:12
Best social marketing tool I’ve ever used!
Stumped
by Styledoneup on 2021/02/10 17:10
It’s kind of hard first figuring it out. And like any app that can help with your business you have to spend the loot it you want the good stuff!
They are selling your info!!
by darenell reid on 2021/02/10 16:09
Got a heads up and these ppl are selling ur info to ppl. I’ve had to change my emails and all!!
Great app when works
by 1234bobby5 on 2021/02/10 14:36
Love Canva desktop for creating Instagram posts & other social media posts. The app crashes all the time though. Sometimes I want to post to Instagram from my phone and no such luck. It crashes often and stays crashed for a long time...sigh
Canva Love!
by Joe Laber on 2021/02/10 14:17
Canva has been a TOTAL game changer in my SOCIAL media GRAPHIC design business!! Plus I love the overall culture and values they represent!!
Amazing App & Website!
by HellyeahHolly on 2021/02/10 07:11
I have used the feee and version and paid and they are both fantastic!
Canva
by Dohdlydodlhdkgd on 2021/02/10 06:02
It’s sick!!!!
Great experience
by Us First Non profit on 2021/02/09 21:52
It was user friendly and we enjoyed it.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Do NOT subscribe.
by Mexximel on 2021/02/09 15:42
Like so many, it’s a subscription. Easy to sign up, hard to cancel. Also, you lose access to your design when you cancel. If you’re just making a single, or even a few, logos, find another way. You’ll thank me later.
Excelente aplicación!
by Irite08 on 2021/02/09 09:02
Muy h
Can’t. Live. Without.
by JeriAnnP222 on 2021/02/08 23:51
Love love love this App. 5 STARS!
Buy the upgrade but won’t acknowledge it!
by Christopher Pipes on 2021/02/08 19:58
Dissatisfied with the continued issue of paying for the upgrade but my app does not acknowledge it!
Cool
by copper top31 on 2021/02/08 17:37
This is a wonder full app for school projects and thumbnails plus u tube end screens! Only 1 thing to say kinda hard to use on iPad.
Great on computer, not on app
by Talia Thiesfield on 2021/02/08 14:53
I absolutely LOVE Canva when I’m using it on my laptop, but the app really falls short. My designs never save to my phone properly. They are either missing slides or the colors aren’t correct. It’s extremely frustrating. For a paid service, things like this are unacceptable. Please fix these glitches!
Canva
by VanessaPk on 2021/02/08 14:25
Me encanta! Es súper útil
Amazing
by BSmoke$2500 on 2021/02/08 07:46
This app is amazing 🤩
Can’t Login
by Ieshia Smith on 2021/02/07 21:11
Since the update I haven’t been able to login. The app itself is great otherwise.
I love this App!
by thenailrume on 2021/02/07 19:09
Makes my graphics easy !
Genial
by @nodazo on 2021/02/07 18:42
Definitivamente una aplicación genial. No requieres de mucho conocimiento para su uso. Es totalmente intuitivo.... te hace todo fácil.
CAN’T DOWNLOAD ANY FORMATS BESIDE LOW RES JPEGS!!
by polo grounds 7 on 2021/02/07 17:54
My business partner and I were working on a tri-fold brochure for our official launch of our business. When we complete the project (hours later). I tried to download a PDF and PNG version which always gives me a “We were unable to download YOUR DESIGN.”—Please try again. Well I’ve tried dozen of times and this is frustrating! How can you expect me to continue a subscription when your product doesn’t deliver on your end. This is unacceptable. NEVER write reviews. Never. But congratulations, you’ve made the bucket’s list. Is it time for me to kick this Canva ‘Bucket’ to the curb?
Update made app harder to use
by ariana323 on 2021/02/07 16:46
A recent update has made canva difficult to use and a real pain. It’s very glitchy and time consuming. If anyone sees this from the company please go back to the other version.
Literally the best thing that’s ever happened to me!
by karlachernandez on 2021/02/07 01:21
Canva is simply the most amazing resourse out there for creators. Think Photoshop but WAYYY more user friendly. ANYONE can seem to be a professional designer with this tool. Whoever is missing out is REALLY missing out.
4/10
by Ariella<3 on 2021/02/06 15:46
I love canva but it’s been glitching and freezing so much lately!
Me encanta
by Nazaritho on 2021/02/06 00:33
Es estupendo
No Mobile Animation
by zgurgle on 2021/02/05 22:04
No Mobile Animation
Canva
by 🥀🎄🌲🌸 on 2021/02/05 19:25
Canva helps me make shirts wall outfits 💯 reamend
My Go To
by OrangeB123 on 2021/02/05 19:14
Love this app because it is seamless from computer to app use. I also really enjoy the ease of use and the template options.
We need Arabic
by alquraan on 2021/02/05 12:05
We need Arabic please
High School Student
by Cat Stewart on 2021/02/05 06:48
First Time Using And It Was A 10-10
La mejor app para mi negocio
by Miles Insoection S on 2021/02/05 03:34
Me encanta la rapidez con la que puedes diseñar tus propias tarjetas y flyers para tu negocio , y la rapidez con la que recibí mis tarjetas !!!
This is the best
by Calsisj on 2021/02/05 02:44
I love this app!
Constantly crashes but such a good app
by JFfnxn on 2021/02/05 01:37
It’s frustrating because I love using Canva because it’s so easy to design and there’s so much you can do with the free version but it has SOOO many bugs 🙄 I’ve been using Canva for years now and the tools get better but I’ve never gotten an update that doesn’t have the app crash at least once while using it. I’ll still continue to use it because there’s nothing better but they’d got to fix their iPhone app.
Lo máximo
by Yari Yuli on 2021/02/04 21:32
Excelente aplicación!
Canva keeps logging me out
by Feyigirl on 2021/02/04 20:13
Canva keeps logging me out and when I try to log in, it tells me there’s a problem somewhere and I can’t log in.
Muy buena app
by yit09 on 2021/02/04 18:44
Para mi que soy estudiante de diseño grafico me es muy util gracias 🤝
Cancellation
by ucantbme on 2021/02/04 16:44
I am trying to cancel my subscription and I’m finding it to be very difficult to do so.
I love Canva
by Jennifer Squires on 2021/02/04 04:37
Hands down this is the best app for anything you want to create! Easy to use and I just love it
Awesome for thumbnails
by all nicknames i want are gone on 2021/02/04 03:39
I love using this app for YouTube thumbnails
Small Investment Outstanding Results👌🏽💙
by KGapeach on 2021/02/04 03:02
💙💙
Not as functional on iPad
by Talitha5 on 2021/02/03 20:24
Not as functional on iPad as desktop. A little disappointed.
My Go To App For Advertising!
by JesMarie1131 on 2021/02/03 16:17
Easy to use. Great selection of layouts, fonts, images and much more! Sky’s the limit with Canvas! If you can imagine it you can create it here!
So Simple
by Ricci Bryan on 2018/11/03 03:37
This app is so simple to use. There are a few quirky things. #1 Once I load a photo into the app from my album, you can’t remove it. #2 You can’t add multiple photos in a design or I haven’t figured it out. It’s a one photo per design app. I do love that they’ve now added the ability to add two different fonts in a design. #3 Doesn’t allow you to name designs. #4 it doesn’t allow me to save the different variations of my work. For example one of my insta posts was done with 3 different color backgrounds, B&amp;W, and a faded effect. Each time I modify it, the work I wanted to keep is overwritten instead of it creating addt’l files with all variations. I now export before I make changes. It can challenging when you have 30+ social media accts for six companies. #5 I have to modify a design in order for it to save to ‘my designs’ as opposed to just selecting it and others to determine what I want to use. Overall, the app works great, it has so many options to make it happen. I use this app in addition to a few others in combination since you can’t photoshop in this app. I love anything that makes my life easy and Canva does that!!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don&#39;t prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Not what is used to be/Unusable
by ChantélFrancins on 2021/01/27 04:16
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
Not iPhone/finger swipe friendly
by MatthewC21 on 2020/05/01 12:05
The idea &amp; layouts of the app are fantastic, it offers tons of ideas &amp; inspiration for many different types of projects. However the templates they offer are incredibly frustrating to use on my phone with my finger. When I try to edit one of the templates I find it’s too difficult to properly choose certain elements with a finger tap. When trying to change the pre-written text its next to impossible to get the curser in front of the text box’s because the program thinks I’m trying to change the background image rather than the font. When trying to resize a graphic manually it almost always shrinks the image to an microscopic size that is then impossible to enlarge again. It gets so frustrating that I end up closing the app &amp; using something else all together. I’m sure if you’re using an iPad with a pen it works beautifully. I’ve had some luck using the blank templates to create my own ad’s but one of the biggest draws to the app are all the fantastic pre made templates available. If it were easier to use on my phone I’d pay for the premium version.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can&#39;t use my laptop for some reason I&#39;m not getting that same experience on my phone. It&#39;s a little more difficult, it may have some of the same properties but it&#39;s harder for me to find them and control, I can&#39;t change the sizes of my pictures and I can&#39;t copy and paste if I want a certain thing on a different page but then it&#39;s stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don&#39;t like the size or something else I can&#39;t add my own afterwards so I would have to replace the other one but then I can&#39;t make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can&#39;t get them back again :( other than that I&#39;m really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
Very good app
by Mrclutch420 on 2019/11/06 00:17
They’re always trying to improve this app and they’re very much on top of things. I use this app nearly every day to make edits and designs and it has been extremely helpful for me. With every app, it takes some time to getting used to, but it’s a great app! 👍🏻 Ps, there has been an issue lately where the app closes an edit if you leave the app for even like 1 minute. It makes you re-open the edit over and over again. This is the only issue I have ever really had. Also when I saved my edits, the fonts would sometimes move around. You can get past this by simply screenshotting the pic, and then cropping it in your phone:) hope that helps someone out there! I have confidence that the Canva team will continue to make improvements and fix these minor issues.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Great app that’s been ruined
by Cameron0208 on 2020/03/19 01:34
Canva used to be a great app. Keywords being ‘USED TO’. App is hot garbage now. Terrible controls that make editing nearly impossible - you are basically forced to rework your entire design any time you need to edit or move a single item because the selection control is abysmal. It actually takes LESS time to delete and start over than it does to select the item you want to edit, edit it, and continue. That’s RIDICULOUS! Almost every single review mentions the awful selection controls, yet all the Canva team does is say ‘Sorry’. No one wants or cares about an apology. How about you fix the issue?! App also has a ‘bug’ (probably intentional) where if you add an image with transparent background, the app adds a background automatically. Uhh. It’s transparent for a reason! The designs you save are NEVER the way they look in the app. Hey Canva, newsflash, you don’t get people to buy a pro subscription by making the free version a limited piece of garbage. You apparently need to learn that. Maybe you can learn that after you learn how to make a good app. Until then, app deleted.
Help
by VV1956 on 2018/12/28 02:52
I really really want to like this app and website. I recently downloaded to iPhone, iPad and website on Mac. There seems to be limited help and support for figuring out how to do things. The tutorials are extremely basic and I’m struggling with completing a few tasks. The potential is huge but the iPad app to so very basic you can’t do much. You cannot got to the web version in Safari because it forces you to use the iPad app instead. I’ve tried to email support for help but there is no support so I ended up finding a link stating something was broken. We’ll see if the developer answers. There needs to be a better system for figuring out to use this. I am trying to navigate within the website version on my Mac because that’s really where this shines however some of it doesn’t take any sense. For example, I created a logo but cant seem to use it anywhere or create other things I need like business cards, postcards, website banner etc. using that exact same logo. It should be easier. Help!
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won&#39;t work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I&#39;ve done could&#39;ve caused this as I&#39;ve tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it&#39;s supposed to, but then when you go to save it has a white background(??) and i&#39;m not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
Great for what it does but could be better
by Gabneg on 2019/03/12 21:04
I wish a few tweaks were made to make it more efficient. First, I wish I could filter through free images but it won’t let me. I get the pop up message telling me to upgrade. If it’s not available on the free version then don’t make it an option. It’s so time consuming scrolling through hundreds of images/graphics trying to find free ones but hey it’s the price I don’t pay 😊 I wish I was able to save different versions of my designs. Just because I change one aspect of it doesn’t mean I want the current version saved/overwritten. Now I have to make a copy make the changes there then save that copy as my other edited version which is a pain and can be easily fixed. I also wish there was an option that would allow me to write/draw On my designs. Overall, it’s great for what I need it to do but minor tweaks could make it that much more amazing.
Finally gave up on paid subscription
by midtnmomma on 2019/09/22 13:18
I’ve been using Canva for over two years, and had the paid subscription for the past year. I used the mobile version almost exclusively, and it had issues more often than it actually worked as expected. I wrote a review one time and attempted to get help only to be told “we can’t replicate the issue”, and coincidentally, there was an update after I submitted the issue that fixed the problem. It crashes, features don’t perform the way they should, most recently, it failed repeatedly to save a very simple graphic over multiple attempts in a 24 hour period. I’ve cancelled the subscription and will be using other apps that are more dependable. Not to mention it seems as though the “free” illustration options improved under the paid service-items I don’t recall being able to use when I wasn’t paying were now showing as though they were available for free...confusing, and such a disappointment because I do like the simplicity of the app.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
New Update with many flaws
by User 071010 on 2018/12/31 08:08
This app was initially a great app. It’s easy of use and the ability to edit on your mobile device was great. Unfortunately, with the new update there are many bugs which makes the app very frustrating. I find that I have to go back to the computer to do all my work. The app doesn’t save the changes I make to blurring images so nothing saves and I have to wait until I have a desktop to make the changes. Also, with the new web version, you can’t edit some of your designs in the app. You have to go to the web application. If someone shares a design with you, you can’t edit it on the mobile app. You have to go to a desktop. The mobile site forces you to use the mobile app so you can’t get around it and you have to wait and plan to have everything done on your desktop eliminating the convenience of a mobile app. Overall, I think the design options and what it has done for us who have little to design skill is great and I appreciate that, but the level of frustration with the mobile app is so frustrating!
Disappointed. Is it just the update?!?
by sizzle iphone on 2019/02/09 14:47
I really wanted to love this app. I created a small project before and the experience was good. I have to agree with others that the recent update for iPad is not good. As I’m trying to work on a presentation, I find the iPad app is incredibly frustrating to use now. Changing the text on a page template requires severe tapping or holding to bring up the edit fields. And when you click done, each time the window closes and takes you to the last page instead of the template you were working on. It’s taking three times as long to finish something so simple. Also the template “layout” I want to use doesn’t show up on the iPad. So I had to add the template to my designs in the online version in order to see it on iPad. Giving up on the iPad version and going to use the online version on desktop to finish the project I started. But to say the least, I’m disappointed because I am looking for a good iPad app that has the creativity and functionality.
Little Design Issues
by tayhow14 on 2020/07/16 16:16
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Was ok, but now you have to pay...
by MaloryB on 2019/04/19 16:11
From recommendations from others, I started using this app and absolutely loved it...even though some of the pics weren’t great quality at times, when downloading pdf versions my items were missing or in different places all over my projects (I still managed to make it work out ok in other ways), and trying to save or edit my projects at times took too long. Because others loved this so much and even used it for their projects (and because I didn’t know of any other apps to use because this was so easy to use when I first started), I have kept this app. Now, to use some of the features I frequently used, I have to pay. I’m sorry to sound negative, but at first...this was such an awesome app. And ever since I first started using it last year, every update that’s happened, this app has started become one I don’t go to as much as I did at the beginning. I don’t mind a onetime fee if it’s #1...affordable...and #2...worth the cost. Sorry.
The App version of Canva has become awful
by Devonne123 on 2020/06/01 19:02
I’ve used Canva over the last few years for my resumes and some collages and never had a problem. I would mostly use it on my phone because of the convenience and have had issues with my laptop keyboard so I didn’t use the desktop version much. Sometime in the last months, they may have updated the app version or changed something in their system that makes the app so buggy to use. Nothing moves to where you want it, things will move even if you don’t want it to, you can’t grab the text u want because it’ll grab literally everything else around it, changing sizes of text and images is an 5 min ordeal. I’ve tried using the app on my iPhone and iPad and it so difficult to change anything you want on an document anymore. Honestly the desktop version I don’t have an issue with and have been stuck with using. Don’t even bother with the app, just use the desktop version if you have the option.
Convenient but has some issues
by MadMusic26 on 2020/11/27 18:52
The Canva app is pretty convenient. I like having access to my projects on the go and it’s very useful to be able to see how something will show up on a phone/tablet. But there are still some limitations and issues. The most annoying has to be accessing your photo library. I use the app on my phone and before uploading a photo to Canva I like to use other apps, or even just the built in editing on my phone, to rotate, crop, and alter my photos slightly. I then save these to my phone’s photo library. The thing is, when I open my photo library in Canva these changes are never reflected instead showing me unedited versions of my photos or not showing newer photos at all. It’s either a massive delay (an hour or more) or the changes are never reflected and I end up using Canva on my computer anyway. If they could fix this issue the app would be close to perfect.
Love this app but a few frustrating glitches
by aengman87 on 2020/04/11 09:49
Absolutely love this app but very frustrated with a few glitches, as I use this proffesionally and keep running into the same issues. Issues are as follows: when making a design and everything is aligned perfect and ready to save, after saving the graphic is saved differently than the graphic that was finalized. Text moves, words overlap, animations move locations, or alignment changes. In addition, when using the video feature, the logo is no longer transparent. I pay for the premium version and unfortunately a few times realized the changes after already sharing the graphic to social accounts. Sometimes ill fix and change multiple times only for it to happen again and again. It seems I am saving 10 different versions of each graphic before getting the one I finalized and sometimes have to start over from scratch.
Too many glitches
by SadeTC on 2019/03/21 15:08
After i decided to pay for the subscription, the app seemed to get glitchy. Once I’m done with a project and I exit that project and go back into it, my last changes are not saved. I still don’t like that I can’t download a project without the background via my mobile phone. I have to save it and access it from my laptop and that’s a huge inconvenience because I mostly work on the go. Majority of the time, I have to save my work for later, until I get home and this slows my business down. Or I have to take my laptop with me today everywhere I go. I don’t like that once I choose colors for a logo, the most recent colors I’ve chosen aren’t there anymore. That feature somehow vanished. Please makes this better. I really like this app but it’s frustrating when I use it.
The iPad/iPhone app needs work
by Shirpaderpa on 2020/07/12 18:04
Canva can turn anyone into artists, designers, and content creators. It is incredibly easy to use and offers beautiful templates, graphics, stock photos and more. I’ve been using it for a couple of years now to create social media content and promotional/educational flyers. However, I have one BIG complaint... working on a design across multiple devices (desktop/laptop to iPhone to iPad) is SO challenging and extremely glitchy. For example, I created a flyer in Canva on my laptop. When I open it in my iPad, the spacing between objects and text is messed up and random bullet points have been added to my lists. It’s hard to navigate, move graphics, and edit anything on the iPad (and iPhone). Please at least create an tablet/iPad-friendly version of Canva that has a similar interface as the computer application. The iPad Pro is the most popular tablet for designers and content creators.
Takes forever to design
by Bdbfndndnsj on 2020/06/18 13:59
I like the apps variety and aestethic but I cannot stress how long it takes to make a flyer or a post. If I want to edit a text it just zooms in on the post or flyer, on the wrong piece of text and then zooms out and I can keep going like that for 10-15 minutes until I can finally click on the text I have to edit. And thats not including all the other texts or details on the post or flyer that I am trying to customize. When I delete a text too this ‘shadow’ of the deleted text is left behind on the post/flyer and its just very frustrating considering its been over 2 hours and I still cant finish because I cannot edit texts or details because the app just wont select what I am clicking on. Saving designs too come with defects and this isn&#39;t the first review that talks about it. It really is time you guys invest in people that can ACTUALLY effectively fix these many many bugs. Because there is more but I will leave it here.
SO frustrating
by AshlanMarie on 2018/10/25 20:18
I loved this app for about a month while using it to create instagram posts and blog graphics from my phone. Everything was great...until out of nowhere the app stopped working. Even after redownloading the app, restarting my phone and even going so far as to contact “customer service” (who, by the way, never contacted me back) I have been having issues where when I go to create or edit a template my designs will not be saved or as I’m attempting to save the image graphics, text and whatnot get moved/displaced. The only way I can get around it sometimes is by having to screenshot my finished work then going into my photos and cropping everything else out which leads to poor resolution. That worked for maybe a week before I experienced another issue where when I go to move graphics or text it gets completely sent off the screen/resized and I’m unable to put it back to the sizing I need. Even after using the “undo” arrow when I attempt to move my work around AGAIN it does the SAME THING before the app just crashes and kicks me out. It now takes me over 2 hours to complete something that would only take me MAYBE 20 minutes before. I’m so frustrated with this app and so disappointed after receiving such great service the first month of use. My phone and the app are both up to date with no technical issues. I have yet to try this on my iPad out of fear I’ll just grow more frustrated.
Was awesome, now not even slightly
by heatherann1989 on 2020/10/27 00:30
I use this app for marketing for my business and it was exactly what I was looking for. Easy to use, tons of options. I felt like the money I spent for a subscription was well worth it for how often I use it (nearly every day). But in the last month, it’s become 100% unusable. Designs won’t save within the app, I’m not able to download my designs to my phone, the entire app is one glitch and crash after another. I’ll spend ages working on something, the app will crash, I’ll open it back up and everything I had done is completely gone. I’ve emailed support with exact details, including what I did to troubleshoot and the only reply I got back was to tell me to try the things I’ve already done and if that doesn’t work, email back so I can wait another who knows how many days just to be told sorry can’t help. I’m frustrated and it looks like I’ll have to cancel my subscription, because I can’t afford to pay for app that doesn’t even do the basics if what’s promised.
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Current Version (3.91.0)
5.0
633,873 total
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580,671
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37,843
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9,065
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2,243
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App name
Canva: Graphic Design & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos—even if you’re not a design expert! Whether you need an Instagram story, logo maker, or birthday invitation—create all these graphic design needs and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Design Twitter banners & Youtube thumbnails • Make cards, invitations, photo collages and even use Canva as a poster creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, online invitation creator • Simple and free image editing app • Photo collage maker, flyer maker, banner maker for any occasion • Design motivational quotes and humorous memes • Party invitation maker, school poster maker, video banner maker • For business: brochure, resume, presentation, promo poster maker WHAT PEOPLE ARE SAYING “Great app! I love to working on this. For academic, professional and even personal projects, Canva really comes in handy.” “This app has helped me with ALL of my business related designs including logo, brochures, gift certificates! Easy to use and produces visually stunning & professional materials! And, it’s tons of fun!” “Canva has made my Facebook & Instagram look way more professional.” CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. Add a video to your next Instagram Story to make it come to life! COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalize presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at USD$12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone. --- Follow @canva online for exclusive design tips, updates on features and news. Got questions or comments? Get in touch http://canva.me/ios.
Love it.
by Katherine360 on 2021/02/25 19:25
I’ve been using this for almost a year and it works great. I have multiple devices so I just use the same account and it’s great. Looking for an app that works. This is your AMSWER!
R
by bog080807 on 2021/02/25 14:56
Wow it’s wonderful
Great resource
by Cierraking on 2021/02/25 13:38
Need a quick and
Awesome App
by TJ in DC on 2021/02/25 12:49
This app is awesome. I have been looking for an app to make my images look professional for my social media branding. This is great. Thank you Canva -Dr. TJ
Mobile app persistent issues
by NJMaglio on 2021/02/25 12:15
Use the desktop (Mac) and web versions often. The mobile app (iPhone) is a constant headache. Regularly the front end crashes and you get a broken, unusable, no style html home page after the app opens. Has been going on for months, through several updates. Including now.
Impossible to Cancel
by johndammit on 2021/02/25 07:00
They cheat you out of your money by not giving you an option to cancel your pro subscription. It says go to the website and then the website sends you to the GD App Store and has no option to cancel. Whoever approved of this needs to be fired.
It’s okay but could be better
by CiaraJane07 on 2021/02/24 14:43
I like using Canva for quick and simple design jobs but it’s lacking some key elements. Adding a ruler guide would be monumental since right now we have to eyeball everything and guess if things are evenly spaced. Things like that. Otherwise I enjoy it, the app is somewhat easy to use although it doesn’t include uploaded fonts which is a bummer.
Purchased Pro and doesn’t work!
by Meesh1220 on 2021/02/24 14:40
I AM SO FRUSTRATED! I love this app and it’s great. I decided to purchase the pro account and it hasn’t worked for over a week. I’ve contacted customer support a week ago, emailed all the proof that I paid for a Pro account and all I got is “we’ll look into it”. IT’S BEEN OVER A WEEK!!!! I would give this app 5 stars if they didn’t charge me $119 for a Pro account I can’t use. I have them contacted 3 times, my next step is calling apple to refund my charge and find another app. You have a great app but don’t charge a customer $119 and then ignore them.
Got charged without permission
by pearson p on 2021/02/24 14:25
Canceled the free trial the same day it started and still got charged the next day. Now I have to challenge the charge with my bank, thanks for the scam Canva
DO NOT GET THIS AP-resolved
by Nicknames are all used on 2021/02/24 13:51
I have a pro account that costs $120 a year and I cannot get access to it. Their customer service is non existent. Check out the reviews on their FACEBOOK page. I don’t know how they have 4.9 stars here. They have terrible reviews on internet searches. I’ve been trying for 2 weeks to reach a human. The email I signed up with no longer exists and I’ve filled out the online form 3 times with no response. WILL SOMEONE AT CANVA CONTACT ME!!!!!!!!! Update The day after writing this one star review I got a response where they fully resolved my issue and offered a refund. I upped my star from a one to 3 because it should not have taken over two weeks to get a response and me having to leave a bad review to get to this place. I do thank you Canva for finally hearing me.
Purchased Annual Subscription but Canva DOWNGRADED Me
by Terri Jay Kerr on 2021/02/24 11:48
I actually loved and recommended Canva and used it daily until this... On Jan 20th 2021 after being with Canva since August 2017 I purchased the annual PRO subscription BUT a couple of weeks later Canva just downgraded me to Free for no reason. I’ve sent and replied to several emails. Given all proof requested eleven personal and sensitive (with my billing info) BUT too no avail. It’s almost been a month and now NO emails... NOTHING! This situation is DISAPPOINTING and DISGUSTING, as well as, costing me stress and anxiety while losing money. SHAME on Canva! No longer recommending because this sadly, lack of customer relationship management and bad customer service outweighs the good that Canva does.
🙂
by jaiuhnskaiayab on 2021/02/24 02:01
why is it automatically scrolling when I will type it’s annoying
Worst customer service EVER
by Hanvan116 on 2021/02/24 01:45
I’ve used Canva for my business for two years. Out of nowhere, my entire account was GONE. It was as if I’d never had an account, and my paid pro access was gone as well. I’ve been trying to get someone in customer service to fix it for a month, and I’ve had contact with a few different people who’ve actually proposed solutions and are working on the issue, but it’s always 3-5 days between emails from them and I just can’t go without my designs for an entire MONTH. I am a paying customer (yearly subscription) and would like a refund for the month with no pro service. I will no longer trust Canva to keep my design library and account information safe.
App Doesn’t Work at All
by Lybsta on 2021/02/22 21:34
I get a blank screen when I try to use the app. I contacted customer support several times and they told me to just use the desktop version. The desktop version works great, but I’m disappointed that the app is not functional.
Love
by Sjilly on 2021/02/22 20:02
I wish I could down load multiple images to use instead of one at a time. Love it otherwise.
Love but a Technical Issue
by buickbabe17 on 2021/02/22 15:44
I love Canva! It’s amazing... on the desktop. The issue I have with the phone app is the formatting inconsistencies. I make a project on the desktop but the formatting doesn’t always transfer. For example, I type the word “Monday” in a straight line on the image on the desktop but when I open it up through the app, the “y” gets pushed below to the next line. I truly only need the app to be able to download the image straight to my phone to post to Instagram, but the format of my design doesn’t stay the way I design it. Hopefully the people at Canva see this and fix the issue because I really do love y’all’s website/program.
The new update is awful.
by thedogsexpert on 2021/02/22 15:39
I miss the old Canva. This new update strips this app of its simplicity and is so hard to navigate compared to before. There&#39;s a photos, pictures and camera roll section which is plain confusing and it doesn&#39;t let me replace images the same way as before. I also can&#39;t search my camera roll for certain albums to find photos faster like I used to. Also can&#39;t put transparent photos/pngs on it, they just show up with a white background. I hate it.
Issues downloading mp4
by Leemarieskittles on 2021/02/21 23:22
When downloading mp4 on phone video glitches or words are cut off
Simple and Easy
by blessed.02 on 2021/02/21 04:05
As my first time using it, it got the job done and was really easy to use. Definitely recommend!
Problemas en iPad
by drivase on 2021/02/20 23:44
Un dolor de cabeza para editar desde iPad, la interfaz táctil no responde bien y tiene un acercamiento y alejamiento constante que interrumpe la fluidez del trabajo. Nada que ver con android o Web
Absolute trash
by jacob 127635970164 on 2021/02/20 22:54
This is such a HORRIBLE APP! I CANT EVEN FIGURE PUT HOW TOBUSE THE DARN THING! AND I CANT EVEN JUST PUT MY VIDEOS IN ORDER BECAUSE IM STARTING YOUTUBE AND I WANT TO BE ABLE TO DO THAT, THIS IS THE ONLY FREE EDITING SOFTWEAR I CAN FIND AND I GET THIS TRASH???!!!!! FIX YOUR GAME STUPID DEVELOPERS!!!!! FIX IT!
Daily Glitches
by emelyhg on 2021/02/20 19:02
I love canva, I have the pro subscription. I download my designs to my phone every single day, and again, EVERY SINGLE DAY, there is a glitch when I save the picture. There is ALWAYS something missing. Sometimes it’s a photo that’s not there anymore, sometimes it’s a whole text segment that just wasn’t downloaded with the rest of the design. It’s just random things scattered that are missing. Most of the time, trying a second time will get the full design, but other times, I’ve saved it 4 different times and there’s always something missing. I’m curious if other people have had the same problem, it’s more of an inconvenience than anything, but I’m having to deal with it every single day that I use this app.
Great but has issues
by jennieevr on 2021/02/20 17:15
I love Canva especially the desktop version. However the app sometimes bug out. I can create or edit a project but once I download it, it reverts back to the original creation or creation colours. It’s highly frustrating when it something quick and I’m on the go or don’t want to use the computer. But other than the download issue, it’s pretty great.
Beware of annual subscriptions automatically renewed through the Apple App Store
by BWHS81 on 2021/02/20 06:22
I was excited to get back to using Canva but when I wanted to use the things that required the pro version it kept popping up saying I needed the pro version. I already purchased it and have it as an annual renewal which renewed 12/30/2020. I contacted support via email letting them know of the problem I was having. They quickly replied saying they couldn’t find my account and requested things like the Apple receipt and a few things which I sent them back quickly also. I had not heard back after a couple of hours, so I sent a follow up email checking on what they had figured out. Unfortunately I have not heard anything from them since their first email. So I now have a paid subscription and I am not able to use Canva the way way I wanted to.
DONT BUY PREMIUM
by FUCKCANVA on 2021/02/19 18:06
THEY MAKE IT IMPOSSIBLE TO CANCEL YOUR SUBSCRIPTION! IVE BEEN TRYING FOR MONTHS AND I CANT CANCEL IT.
CAN NOT DELETE APP
by CowboyTheFUp on 2021/02/19 14:50
Beware! Once you download this app, you are UNABLE TO DELETE IT. It’s like they are holding me hostage to keep the App. I WANT IT OFF MY IPAD, and I have been fighting with this company for days - and they refuse to allow me to delete the app. I have been dealing with CRIS - who is ABSOLUTELY NO HELP WHATSOEVER!
Good app, missing features
by Kayfay17 on 2021/02/19 01:43
Need to be able to create shadows and drop shadows behind images and elements ASAP
Glitchy
by ~54321~ on 2021/02/19 01:06
Omg pls fix the app r u kidding me So glitchy Every time I try to upload pictures it says that only half the pictures in my camera roll are there even if I screenshot them on my phone they still don’t show up on the app
iPad mini glitch
by spicyrollchan on 2021/02/19 00:59
I’ve been using this app for a good year to edit my book covers, and it’s definitely up there with my favorite services. However, there’s this error/glitch for that every time I click on the Effect button, the effects don’t show up. It’s been ticking me off and forced me to use other editing services for the effects, so can you guys please fix this?
It feels like the creators of Canva actually care
by ROSEYPETALSSIME on 2021/02/17 23:09
It feels like the creators of Canva actually care about people’s success
Horrible
by Herattenti0n on 2021/02/17 22:05
It&#39;s laggy, undo button sometimes doesn&#39;t work, crashed on me several times, and had trouble detecting where I was tapping (I kept trying to select the text and it kept selecting the background, even when I moved it out of the way)
Buggy
by Katwalk92 on 2021/02/16 17:27
I don’t know what’s been going on lately, but whenever I try to download my designs to my phone it keeps screwing up. The colors will be completely wrong, or the first page of a design gets downloaded twice and skips over the second page.
Glitchy and frustrating
by nameeda on 2021/02/16 15:13
The app is very easy to use and has nice designs in many different variations. However, the app glitches almost always, either the app freezes or refuses to comply to simple instructions. Even with CanvaPro the problem remains persistent and refuses to go away. Overall wonderful app but the continuous glitches have proven to be inefficient and increasingly frustrating.
Iran Nastaliq Font Bug
by Morteza ka on 2021/02/16 07:46
Hi , When we use iran nastaliq font , and save photo ; the font seems misspelling and disordered! Please debug this problem. Best regards
Great app if it doesn’t crash
by Annoyed t on 2021/02/16 01:50
When it works, it takes some learning but there is a lot of potential to create amazing designs. But it crashes constantly. My designs cannot be loaded and then crash on top of crash. Mobile App and website full of crashes
Not working
by hattou on 2021/02/16 01:45
Something is wrong with the app
Obsessed
by Ashland Stansbury on 2021/02/15 22:43
Dont know what we would do without this app! We use it for all key marketing materilas.
It takes a moment to learn and it’s worth it!
by justanswerthequestiion. ;) on 2021/02/15 21:53
Love this ap. Once you get it your only issue will be over workingdesigns! The templates are great too
Keeps freezing.
by Mlg12347 on 2021/02/15 00:55
This app is very easy to use. It would be absolutely fantastic if it didn’t keep freezing on me and not let me complete a design. I have the most updated software on my iPad and the app does not need to be updated. I have to keep going out and restarting the app multiple times just to get one design finished. I don’t know what’s causing it but it’s very frustrating. If it weren’t for that, I would give it 5 stars.
Good app bad UI
by psalm 91:2 on 2021/02/14 21:14
It’s a good app but the UI is just terrible. Sorry.
Canva
by Hairyeahwithsantina on 2021/02/14 19:39
I love this app! I have been using it everyday! It has so many options... my only qualm with it, is when I download my work it doesn’t download in order. I have to re-download several times before it does.
❥Pretty Sweet
by Tashy Ru Who on 2021/02/14 18:39
𝗦𝗢 𝗙𝗔𝗥 𝗦𝗢 𝗚𝗢𝗢𝗗. 𝗦𝗼, 𝗜𝗺 𝗮 𝗗𝗜𝗬 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿, 𝗦𝘁𝘂𝗱𝗲𝗻𝘁 𝗮𝗻𝗱 𝘁𝗲𝗮𝗰𝗵𝗲𝗿 𝘄𝗵𝗼 𝘄𝗲𝗮𝗿𝘀 𝗺𝗮𝗻𝘆 𝗵𝗮𝘁𝘀 𝗮𝘁 𝗵𝗼𝗺𝗲 𝗹𝗶𝗸𝗲 𝘁𝗵𝗲 𝗿𝗲𝘀𝘁 𝗼𝗳 𝘂𝘀 𝗮𝗻𝗱 𝘂𝘀𝗶𝗻𝗴 𝘁𝗵𝗶𝘀 𝗵𝗮𝘀 𝗺𝗮𝗱𝗲 𝗶𝘁 𝗲𝗮𝘀𝘆 𝗳𝗼𝗿 𝗺𝗲 𝘁𝗼 𝘀𝗲𝗻𝗱 𝘀𝗼𝗺𝗲 𝘂𝗻𝗶𝗾𝘂𝗲 𝘀𝗲𝗻𝘁𝗲𝗺𝗲𝗻𝘁𝘀 𝘁𝗼 𝘁𝗵𝗼𝘀𝗲 𝗜 𝗰𝗮𝗿𝗲 𝗮𝗯𝗼𝘂𝘁 𝗯𝘂𝘁 𝗰𝗮𝗻𝘁 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝘄𝗶𝘁𝗵 𝗹𝗶𝗸𝗲 𝗜𝗱 𝘄𝗮𝗻𝘁 𝗿𝗼𝗴𝗵𝘁 𝗻𝗼𝘄.𝗶𝘃𝗲 𝗯𝗲𝗲𝗻 𝘁𝗿𝘁𝗶𝗻𝗴 𝗺𝗮𝗻𝘆- 𝗶 𝗺𝘂𝘀𝘁 𝘀𝗮𝘆 𝗘𝘃𝗲𝗻 𝘁𝗵𝗲 𝗳𝗿𝗲𝗲 𝗲𝗱𝗶𝘁𝗶𝗼𝗻 𝗼𝗳 𝘁𝗵𝗶𝘀 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗶𝘀 𝗿𝗲𝗮𝗹𝗹𝘆 𝗾𝘂𝗮𝗹𝗶𝘁𝘆 𝘀𝘁𝘂𝗳𝗳. 𝗧𝗼 𝗯𝗲 𝗵𝗼𝗻𝗲𝘀𝘁, 𝗠𝗔𝗡𝗬 𝗼𝗳 𝘁𝗵𝗲 𝗽𝗿𝗲𝗺𝗶𝘂𝗺 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝗰𝗮𝗻 𝗯𝗲 &#34;𝘂𝗻𝗹𝗼𝗰𝗸𝗲𝗱&#34; 𝗳𝗼𝗿 𝗳𝗿𝗲𝗲 𝘄𝗶𝘁𝗵 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲. 𝗧𝗵𝗲𝗿𝗲𝘀 𝗹𝗶𝘁𝗲𝗿𝗮𝗹𝗹𝘆,𝟭𝟬𝟬𝘀 &amp; 𝟭𝟬𝟬𝟬𝘀 𝗼𝗳 𝗰𝗼𝗺𝗯𝗼𝘀 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗱𝗼 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳. 𝗜𝗺 𝘀𝘁𝗶𝗹𝗹 𝗽𝗹𝗮𝘆𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀 𝘀𝗼 𝗶𝗹 𝗯𝗲 𝗯𝗮𝗰𝗸 𝗶𝗻 𝟯𝟬𝗱𝗮𝘆𝘀 𝘄𝗶𝘁𝗵 𝗮𝗻 𝘂𝗽𝗱𝗮𝘁𝗲✔︎
Doesn’t paste your formatting over
by Macb4dger on 2021/02/13 21:35
This app used to allow me to paste my text formatting over from my notes app, but now it pastes my poems without that formatting, causing me to format it a second time in the app. I don’t understand why it was changed. Hoping it’s a bug but multiple updates have not fixed it.
Update?
by Jamie Huddlestun on 2021/02/13 20:11
I’m not sure when the update occurred but it used to be so user friendly. It takes me a lot longer to navigate through what I’m trying to accomplish on each design. Not happy 😪
Response
by Jfrozem on 2021/02/13 18:36
Just starting, so far so good
iPhone 12 Pro Max - Doesn’t work!
by Be Zezee on 2021/02/13 16:47
I’m trying the pro version, and I am unable to open certain projects on my iPhone, that I started making in the web based version of the app on my laptop. My project will bot open on my iPhone.
Too many pop up ads
by RandomLayoutUser on 2021/02/12 18:11
App itself is quite cluttered visually. Does make great designs, but it’s sad when every other click triggers a pop up ad. Otherwise, works as intended.
Amazing app
by Rubi6633 on 2021/02/12 13:49
Worth the money!! You can do so many things. ❤️👍🏼
Amazing - simple as that
by Ruvimaaa on 2021/02/12 10:26
Dude I’ve fallen in love with this Canva thing on desktop but recently my Wifi went out so I was forced to try the app. Now trust me I’ve used apps that do this work before and they are awful so I was dreading coming and finishing work on the app, BUT BRO. I’m actually still shocked as to how well y’all have implemented all the features! So simple and easy to use that I’m genuinely very impressed. Huge thanks to you guys, amazing stuff y’all have created! Oh and as a side note I only ever leave a review when the app has infuriated me, so for me to spend time writing that I loved it is a huge compliment.
This app is the worst
by kweenjette on 2021/02/11 21:36
It’s really frustrating when you spend so much time and energy editing your content just for the app to download and send something completely different then what you’ve made. I pay for this app I’m expecting exactly what I create!!!! Trash!
Mobile needs improvement
by MyYuteFiReal on 2021/02/11 18:07
I wish I could use effects on mobile
Purchased but can’t use
by readeratnight on 2021/02/11 16:02
I paid for the pro subscription, however I’m told I must sign up for pro Canva to edit my flyers. I’m already signed up thank you. Now can I please use what I paid for?!?!
Powerful Tool
by CrazyDsc on 2021/02/11 11:43
Canva empowers the least likely person to produce top-level content! It really is amazing how generous the site is in setting the user up to be successful!
Saver of all this visual and awesome!
by Lalaslands on 2021/02/11 05:20
This app is my absolute go-to! For fun or business so helpful, even the limited version really gives you a lot to work with! A fav for years! Literally make anything, letterhead, greeting card, IG post whatever in seconds. Kudos!
Awesome app
by LUCYR0mero on 2021/02/11 05:16
What an awesome app
Google Login broken
by PulpPoet on 2021/02/11 00:40
After creating an account through the web, the app freezes on the signup/login page. I hear it’s a great app, but that doesn’t matter if it doesn’t let me login.
My favorite app ever!!
by leat regwan on 2021/02/10 22:02
The best and easiest app out there!
Love love love the app version!
by ladidarrr on 2021/02/10 17:12
Best social marketing tool I’ve ever used!
Stumped
by Styledoneup on 2021/02/10 17:10
It’s kind of hard first figuring it out. And like any app that can help with your business you have to spend the loot it you want the good stuff!
They are selling your info!!
by darenell reid on 2021/02/10 16:09
Got a heads up and these ppl are selling ur info to ppl. I’ve had to change my emails and all!!
Great app when works
by 1234bobby5 on 2021/02/10 14:36
Love Canva desktop for creating Instagram posts &amp; other social media posts. The app crashes all the time though. Sometimes I want to post to Instagram from my phone and no such luck. It crashes often and stays crashed for a long time...sigh
Canva Love!
by Joe Laber on 2021/02/10 14:17
Canva has been a TOTAL game changer in my SOCIAL media GRAPHIC design business!! Plus I love the overall culture and values they represent!!
Amazing App & Website!
by HellyeahHolly on 2021/02/10 07:11
I have used the feee and version and paid and they are both fantastic!
Canva
by Dohdlydodlhdkgd on 2021/02/10 06:02
It’s sick!!!!
Great experience
by Us First Non profit on 2021/02/09 21:52
It was user friendly and we enjoyed it.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Do NOT subscribe.
by Mexximel on 2021/02/09 15:42
Like so many, it’s a subscription. Easy to sign up, hard to cancel. Also, you lose access to your design when you cancel. If you’re just making a single, or even a few, logos, find another way. You’ll thank me later.
Excelente aplicación!
by Irite08 on 2021/02/09 09:02
Muy h
Can’t. Live. Without.
by JeriAnnP222 on 2021/02/08 23:51
Love love love this App. 5 STARS!
Buy the upgrade but won’t acknowledge it!
by Christopher Pipes on 2021/02/08 19:58
Dissatisfied with the continued issue of paying for the upgrade but my app does not acknowledge it!
Cool
by copper top31 on 2021/02/08 17:37
This is a wonder full app for school projects and thumbnails plus u tube end screens! Only 1 thing to say kinda hard to use on iPad.
Great on computer, not on app
by Talia Thiesfield on 2021/02/08 14:53
I absolutely LOVE Canva when I’m using it on my laptop, but the app really falls short. My designs never save to my phone properly. They are either missing slides or the colors aren’t correct. It’s extremely frustrating. For a paid service, things like this are unacceptable. Please fix these glitches!
Canva
by VanessaPk on 2021/02/08 14:25
Me encanta! Es súper útil
Amazing
by BSmoke$2500 on 2021/02/08 07:46
This app is amazing 🤩
Can’t Login
by Ieshia Smith on 2021/02/07 21:11
Since the update I haven’t been able to login. The app itself is great otherwise.
I love this App!
by thenailrume on 2021/02/07 19:09
Makes my graphics easy !
Genial
by @nodazo on 2021/02/07 18:42
Definitivamente una aplicación genial. No requieres de mucho conocimiento para su uso. Es totalmente intuitivo.... te hace todo fácil.
CAN’T DOWNLOAD ANY FORMATS BESIDE LOW RES JPEGS!!
by polo grounds 7 on 2021/02/07 17:54
My business partner and I were working on a tri-fold brochure for our official launch of our business. When we complete the project (hours later). I tried to download a PDF and PNG version which always gives me a “We were unable to download YOUR DESIGN.”—Please try again. Well I’ve tried dozen of times and this is frustrating! How can you expect me to continue a subscription when your product doesn’t deliver on your end. This is unacceptable. NEVER write reviews. Never. But congratulations, you’ve made the bucket’s list. Is it time for me to kick this Canva ‘Bucket’ to the curb?
Update made app harder to use
by ariana323 on 2021/02/07 16:46
A recent update has made canva difficult to use and a real pain. It’s very glitchy and time consuming. If anyone sees this from the company please go back to the other version.
Literally the best thing that’s ever happened to me!
by karlachernandez on 2021/02/07 01:21
Canva is simply the most amazing resourse out there for creators. Think Photoshop but WAYYY more user friendly. ANYONE can seem to be a professional designer with this tool. Whoever is missing out is REALLY missing out.
4/10
by Ariella<3 on 2021/02/06 15:46
I love canva but it’s been glitching and freezing so much lately!
Me encanta
by Nazaritho on 2021/02/06 00:33
Es estupendo
No Mobile Animation
by zgurgle on 2021/02/05 22:04
No Mobile Animation
Canva
by 🥀🎄🌲🌸 on 2021/02/05 19:25
Canva helps me make shirts wall outfits 💯 reamend
My Go To
by OrangeB123 on 2021/02/05 19:14
Love this app because it is seamless from computer to app use. I also really enjoy the ease of use and the template options.
We need Arabic
by alquraan on 2021/02/05 12:05
We need Arabic please
High School Student
by Cat Stewart on 2021/02/05 06:48
First Time Using And It Was A 10-10
La mejor app para mi negocio
by Miles Insoection S on 2021/02/05 03:34
Me encanta la rapidez con la que puedes diseñar tus propias tarjetas y flyers para tu negocio , y la rapidez con la que recibí mis tarjetas !!!
This is the best
by Calsisj on 2021/02/05 02:44
I love this app!
Constantly crashes but such a good app
by JFfnxn on 2021/02/05 01:37
It’s frustrating because I love using Canva because it’s so easy to design and there’s so much you can do with the free version but it has SOOO many bugs 🙄 I’ve been using Canva for years now and the tools get better but I’ve never gotten an update that doesn’t have the app crash at least once while using it. I’ll still continue to use it because there’s nothing better but they’d got to fix their iPhone app.
Lo máximo
by Yari Yuli on 2021/02/04 21:32
Excelente aplicación!
Canva keeps logging me out
by Feyigirl on 2021/02/04 20:13
Canva keeps logging me out and when I try to log in, it tells me there’s a problem somewhere and I can’t log in.
Muy buena app
by yit09 on 2021/02/04 18:44
Para mi que soy estudiante de diseño grafico me es muy util gracias 🤝
Cancellation
by ucantbme on 2021/02/04 16:44
I am trying to cancel my subscription and I’m finding it to be very difficult to do so.
I love Canva
by Jennifer Squires on 2021/02/04 04:37
Hands down this is the best app for anything you want to create! Easy to use and I just love it
Awesome for thumbnails
by all nicknames i want are gone on 2021/02/04 03:39
I love using this app for YouTube thumbnails
Small Investment Outstanding Results👌🏽💙
by KGapeach on 2021/02/04 03:02
💙💙
Not as functional on iPad
by Talitha5 on 2021/02/03 20:24
Not as functional on iPad as desktop. A little disappointed.
My Go To App For Advertising!
by JesMarie1131 on 2021/02/03 16:17
Easy to use. Great selection of layouts, fonts, images and much more! Sky’s the limit with Canvas! If you can imagine it you can create it here!
So Simple
by Ricci Bryan on 2018/11/03 03:37
This app is so simple to use. There are a few quirky things. #1 Once I load a photo into the app from my album, you can’t remove it. #2 You can’t add multiple photos in a design or I haven’t figured it out. It’s a one photo per design app. I do love that they’ve now added the ability to add two different fonts in a design. #3 Doesn’t allow you to name designs. #4 it doesn’t allow me to save the different variations of my work. For example one of my insta posts was done with 3 different color backgrounds, B&amp;W, and a faded effect. Each time I modify it, the work I wanted to keep is overwritten instead of it creating addt’l files with all variations. I now export before I make changes. It can challenging when you have 30+ social media accts for six companies. #5 I have to modify a design in order for it to save to ‘my designs’ as opposed to just selecting it and others to determine what I want to use. Overall, the app works great, it has so many options to make it happen. I use this app in addition to a few others in combination since you can’t photoshop in this app. I love anything that makes my life easy and Canva does that!!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don&#39;t prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Not what is used to be/Unusable
by ChantélFrancins on 2021/01/27 04:16
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
Not iPhone/finger swipe friendly
by MatthewC21 on 2020/05/01 12:05
The idea &amp; layouts of the app are fantastic, it offers tons of ideas &amp; inspiration for many different types of projects. However the templates they offer are incredibly frustrating to use on my phone with my finger. When I try to edit one of the templates I find it’s too difficult to properly choose certain elements with a finger tap. When trying to change the pre-written text its next to impossible to get the curser in front of the text box’s because the program thinks I’m trying to change the background image rather than the font. When trying to resize a graphic manually it almost always shrinks the image to an microscopic size that is then impossible to enlarge again. It gets so frustrating that I end up closing the app &amp; using something else all together. I’m sure if you’re using an iPad with a pen it works beautifully. I’ve had some luck using the blank templates to create my own ad’s but one of the biggest draws to the app are all the fantastic pre made templates available. If it were easier to use on my phone I’d pay for the premium version.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can&#39;t use my laptop for some reason I&#39;m not getting that same experience on my phone. It&#39;s a little more difficult, it may have some of the same properties but it&#39;s harder for me to find them and control, I can&#39;t change the sizes of my pictures and I can&#39;t copy and paste if I want a certain thing on a different page but then it&#39;s stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don&#39;t like the size or something else I can&#39;t add my own afterwards so I would have to replace the other one but then I can&#39;t make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can&#39;t get them back again :( other than that I&#39;m really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
Very good app
by Mrclutch420 on 2019/11/06 00:17
They’re always trying to improve this app and they’re very much on top of things. I use this app nearly every day to make edits and designs and it has been extremely helpful for me. With every app, it takes some time to getting used to, but it’s a great app! 👍🏻 Ps, there has been an issue lately where the app closes an edit if you leave the app for even like 1 minute. It makes you re-open the edit over and over again. This is the only issue I have ever really had. Also when I saved my edits, the fonts would sometimes move around. You can get past this by simply screenshotting the pic, and then cropping it in your phone:) hope that helps someone out there! I have confidence that the Canva team will continue to make improvements and fix these minor issues.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Great app that’s been ruined
by Cameron0208 on 2020/03/19 01:34
Canva used to be a great app. Keywords being ‘USED TO’. App is hot garbage now. Terrible controls that make editing nearly impossible - you are basically forced to rework your entire design any time you need to edit or move a single item because the selection control is abysmal. It actually takes LESS time to delete and start over than it does to select the item you want to edit, edit it, and continue. That’s RIDICULOUS! Almost every single review mentions the awful selection controls, yet all the Canva team does is say ‘Sorry’. No one wants or cares about an apology. How about you fix the issue?! App also has a ‘bug’ (probably intentional) where if you add an image with transparent background, the app adds a background automatically. Uhh. It’s transparent for a reason! The designs you save are NEVER the way they look in the app. Hey Canva, newsflash, you don’t get people to buy a pro subscription by making the free version a limited piece of garbage. You apparently need to learn that. Maybe you can learn that after you learn how to make a good app. Until then, app deleted.
Help
by VV1956 on 2018/12/28 02:52
I really really want to like this app and website. I recently downloaded to iPhone, iPad and website on Mac. There seems to be limited help and support for figuring out how to do things. The tutorials are extremely basic and I’m struggling with completing a few tasks. The potential is huge but the iPad app to so very basic you can’t do much. You cannot got to the web version in Safari because it forces you to use the iPad app instead. I’ve tried to email support for help but there is no support so I ended up finding a link stating something was broken. We’ll see if the developer answers. There needs to be a better system for figuring out to use this. I am trying to navigate within the website version on my Mac because that’s really where this shines however some of it doesn’t take any sense. For example, I created a logo but cant seem to use it anywhere or create other things I need like business cards, postcards, website banner etc. using that exact same logo. It should be easier. Help!
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won&#39;t work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I&#39;ve done could&#39;ve caused this as I&#39;ve tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it&#39;s supposed to, but then when you go to save it has a white background(??) and i&#39;m not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
Great for what it does but could be better
by Gabneg on 2019/03/12 21:04
I wish a few tweaks were made to make it more efficient. First, I wish I could filter through free images but it won’t let me. I get the pop up message telling me to upgrade. If it’s not available on the free version then don’t make it an option. It’s so time consuming scrolling through hundreds of images/graphics trying to find free ones but hey it’s the price I don’t pay 😊 I wish I was able to save different versions of my designs. Just because I change one aspect of it doesn’t mean I want the current version saved/overwritten. Now I have to make a copy make the changes there then save that copy as my other edited version which is a pain and can be easily fixed. I also wish there was an option that would allow me to write/draw On my designs. Overall, it’s great for what I need it to do but minor tweaks could make it that much more amazing.
Finally gave up on paid subscription
by midtnmomma on 2019/09/22 13:18
I’ve been using Canva for over two years, and had the paid subscription for the past year. I used the mobile version almost exclusively, and it had issues more often than it actually worked as expected. I wrote a review one time and attempted to get help only to be told “we can’t replicate the issue”, and coincidentally, there was an update after I submitted the issue that fixed the problem. It crashes, features don’t perform the way they should, most recently, it failed repeatedly to save a very simple graphic over multiple attempts in a 24 hour period. I’ve cancelled the subscription and will be using other apps that are more dependable. Not to mention it seems as though the “free” illustration options improved under the paid service-items I don’t recall being able to use when I wasn’t paying were now showing as though they were available for free...confusing, and such a disappointment because I do like the simplicity of the app.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
New Update with many flaws
by User 071010 on 2018/12/31 08:08
This app was initially a great app. It’s easy of use and the ability to edit on your mobile device was great. Unfortunately, with the new update there are many bugs which makes the app very frustrating. I find that I have to go back to the computer to do all my work. The app doesn’t save the changes I make to blurring images so nothing saves and I have to wait until I have a desktop to make the changes. Also, with the new web version, you can’t edit some of your designs in the app. You have to go to the web application. If someone shares a design with you, you can’t edit it on the mobile app. You have to go to a desktop. The mobile site forces you to use the mobile app so you can’t get around it and you have to wait and plan to have everything done on your desktop eliminating the convenience of a mobile app. Overall, I think the design options and what it has done for us who have little to design skill is great and I appreciate that, but the level of frustration with the mobile app is so frustrating!
Disappointed. Is it just the update?!?
by sizzle iphone on 2019/02/09 14:47
I really wanted to love this app. I created a small project before and the experience was good. I have to agree with others that the recent update for iPad is not good. As I’m trying to work on a presentation, I find the iPad app is incredibly frustrating to use now. Changing the text on a page template requires severe tapping or holding to bring up the edit fields. And when you click done, each time the window closes and takes you to the last page instead of the template you were working on. It’s taking three times as long to finish something so simple. Also the template “layout” I want to use doesn’t show up on the iPad. So I had to add the template to my designs in the online version in order to see it on iPad. Giving up on the iPad version and going to use the online version on desktop to finish the project I started. But to say the least, I’m disappointed because I am looking for a good iPad app that has the creativity and functionality.
Little Design Issues
by tayhow14 on 2020/07/16 16:16
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Was ok, but now you have to pay...
by MaloryB on 2019/04/19 16:11
From recommendations from others, I started using this app and absolutely loved it...even though some of the pics weren’t great quality at times, when downloading pdf versions my items were missing or in different places all over my projects (I still managed to make it work out ok in other ways), and trying to save or edit my projects at times took too long. Because others loved this so much and even used it for their projects (and because I didn’t know of any other apps to use because this was so easy to use when I first started), I have kept this app. Now, to use some of the features I frequently used, I have to pay. I’m sorry to sound negative, but at first...this was such an awesome app. And ever since I first started using it last year, every update that’s happened, this app has started become one I don’t go to as much as I did at the beginning. I don’t mind a onetime fee if it’s #1...affordable...and #2...worth the cost. Sorry.
The App version of Canva has become awful
by Devonne123 on 2020/06/01 19:02
I’ve used Canva over the last few years for my resumes and some collages and never had a problem. I would mostly use it on my phone because of the convenience and have had issues with my laptop keyboard so I didn’t use the desktop version much. Sometime in the last months, they may have updated the app version or changed something in their system that makes the app so buggy to use. Nothing moves to where you want it, things will move even if you don’t want it to, you can’t grab the text u want because it’ll grab literally everything else around it, changing sizes of text and images is an 5 min ordeal. I’ve tried using the app on my iPhone and iPad and it so difficult to change anything you want on an document anymore. Honestly the desktop version I don’t have an issue with and have been stuck with using. Don’t even bother with the app, just use the desktop version if you have the option.
Convenient but has some issues
by MadMusic26 on 2020/11/27 18:52
The Canva app is pretty convenient. I like having access to my projects on the go and it’s very useful to be able to see how something will show up on a phone/tablet. But there are still some limitations and issues. The most annoying has to be accessing your photo library. I use the app on my phone and before uploading a photo to Canva I like to use other apps, or even just the built in editing on my phone, to rotate, crop, and alter my photos slightly. I then save these to my phone’s photo library. The thing is, when I open my photo library in Canva these changes are never reflected instead showing me unedited versions of my photos or not showing newer photos at all. It’s either a massive delay (an hour or more) or the changes are never reflected and I end up using Canva on my computer anyway. If they could fix this issue the app would be close to perfect.
Love this app but a few frustrating glitches
by aengman87 on 2020/04/11 09:49
Absolutely love this app but very frustrated with a few glitches, as I use this proffesionally and keep running into the same issues. Issues are as follows: when making a design and everything is aligned perfect and ready to save, after saving the graphic is saved differently than the graphic that was finalized. Text moves, words overlap, animations move locations, or alignment changes. In addition, when using the video feature, the logo is no longer transparent. I pay for the premium version and unfortunately a few times realized the changes after already sharing the graphic to social accounts. Sometimes ill fix and change multiple times only for it to happen again and again. It seems I am saving 10 different versions of each graphic before getting the one I finalized and sometimes have to start over from scratch.
Too many glitches
by SadeTC on 2019/03/21 15:08
After i decided to pay for the subscription, the app seemed to get glitchy. Once I’m done with a project and I exit that project and go back into it, my last changes are not saved. I still don’t like that I can’t download a project without the background via my mobile phone. I have to save it and access it from my laptop and that’s a huge inconvenience because I mostly work on the go. Majority of the time, I have to save my work for later, until I get home and this slows my business down. Or I have to take my laptop with me today everywhere I go. I don’t like that once I choose colors for a logo, the most recent colors I’ve chosen aren’t there anymore. That feature somehow vanished. Please makes this better. I really like this app but it’s frustrating when I use it.
The iPad/iPhone app needs work
by Shirpaderpa on 2020/07/12 18:04
Canva can turn anyone into artists, designers, and content creators. It is incredibly easy to use and offers beautiful templates, graphics, stock photos and more. I’ve been using it for a couple of years now to create social media content and promotional/educational flyers. However, I have one BIG complaint... working on a design across multiple devices (desktop/laptop to iPhone to iPad) is SO challenging and extremely glitchy. For example, I created a flyer in Canva on my laptop. When I open it in my iPad, the spacing between objects and text is messed up and random bullet points have been added to my lists. It’s hard to navigate, move graphics, and edit anything on the iPad (and iPhone). Please at least create an tablet/iPad-friendly version of Canva that has a similar interface as the computer application. The iPad Pro is the most popular tablet for designers and content creators.
Takes forever to design
by Bdbfndndnsj on 2020/06/18 13:59
I like the apps variety and aestethic but I cannot stress how long it takes to make a flyer or a post. If I want to edit a text it just zooms in on the post or flyer, on the wrong piece of text and then zooms out and I can keep going like that for 10-15 minutes until I can finally click on the text I have to edit. And thats not including all the other texts or details on the post or flyer that I am trying to customize. When I delete a text too this ‘shadow’ of the deleted text is left behind on the post/flyer and its just very frustrating considering its been over 2 hours and I still cant finish because I cannot edit texts or details because the app just wont select what I am clicking on. Saving designs too come with defects and this isn&#39;t the first review that talks about it. It really is time you guys invest in people that can ACTUALLY effectively fix these many many bugs. Because there is more but I will leave it here.
SO frustrating
by AshlanMarie on 2018/10/25 20:18
I loved this app for about a month while using it to create instagram posts and blog graphics from my phone. Everything was great...until out of nowhere the app stopped working. Even after redownloading the app, restarting my phone and even going so far as to contact “customer service” (who, by the way, never contacted me back) I have been having issues where when I go to create or edit a template my designs will not be saved or as I’m attempting to save the image graphics, text and whatnot get moved/displaced. The only way I can get around it sometimes is by having to screenshot my finished work then going into my photos and cropping everything else out which leads to poor resolution. That worked for maybe a week before I experienced another issue where when I go to move graphics or text it gets completely sent off the screen/resized and I’m unable to put it back to the sizing I need. Even after using the “undo” arrow when I attempt to move my work around AGAIN it does the SAME THING before the app just crashes and kicks me out. It now takes me over 2 hours to complete something that would only take me MAYBE 20 minutes before. I’m so frustrated with this app and so disappointed after receiving such great service the first month of use. My phone and the app are both up to date with no technical issues. I have yet to try this on my iPad out of fear I’ll just grow more frustrated.
Was awesome, now not even slightly
by heatherann1989 on 2020/10/27 00:30
I use this app for marketing for my business and it was exactly what I was looking for. Easy to use, tons of options. I felt like the money I spent for a subscription was well worth it for how often I use it (nearly every day). But in the last month, it’s become 100% unusable. Designs won’t save within the app, I’m not able to download my designs to my phone, the entire app is one glitch and crash after another. I’ll spend ages working on something, the app will crash, I’ll open it back up and everything I had done is completely gone. I’ve emailed support with exact details, including what I did to troubleshoot and the only reply I got back was to tell me to try the things I’ve already done and if that doesn’t work, email back so I can wait another who knows how many days just to be told sorry can’t help. I’m frustrated and it looks like I’ll have to cancel my subscription, because I can’t afford to pay for app that doesn’t even do the basics if what’s promised.
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All Versions
5.0
715,226 total
 5
652,333
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45,083
 3
10,397
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2,620
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4,793
Current Version (3.91.0)
5.0
633,873 total
 5
580,671
 4
37,843
 3
9,065
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2,243
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4,051
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