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App name
Canva: Graphic Design & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos—even if you’re not a design expert! Whether you need an Instagram story, logo maker, or birthday invitation—create all these graphic design needs and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Design Twitter banners & Youtube thumbnails • Make cards, invitations, photo collages and even use Canva as a poster creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, online invitation creator • Simple and free image editing app • Photo collage maker, flyer maker, banner maker for any occasion • Design motivational quotes and humorous memes • Party invitation maker, school poster maker, video banner maker • For business: brochure, resume, presentation, promo poster maker WHAT PEOPLE ARE SAYING “Great app! I love to working on this. For academic, professional and even personal projects, Canva really comes in handy.” “This app has helped me with ALL of my business related designs including logo, brochures, gift certificates! Easy to use and produces visually stunning & professional materials! And, it’s tons of fun!” “Canva has made my Facebook & Instagram look way more professional.” CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. Add a video to your next Instagram Story to make it come to life! COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalize presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at USD$12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone. --- Follow @canva online for exclusive design tips, updates on features and news. Got questions or comments? Get in touch http://canva.me/ios.
I need a refund
by YCRS 23 on 2021/05/07 18:47
I Subscribed today for the Canva Pro for a year and it doesn’t let me do anything, for everything is asking me to subscribe again or to pay a credit for whatever I want to do in the app. I need my refund, wasn’t expecting this at all. I have contact support and no response also. Please refund my money. I don’t want the app anymore, I had been trying the whole day and nothing works. 0 stars from me
Great Stuff
by B dub 4 on 2021/05/07 17:40
Great app. Easy to use
Love The Platform
by Kyky567$& on 2021/05/07 15:49
I’ve been using Canva for years and I love it! It’s easy and convenient. You’re not missing out on anything with this mobile version.
Creative EVERYTHING
by Mama Lee B on 2021/05/07 15:16
Very awesome software. It have everything you need and that you would like to create and get you’re creative juices flowing! From Birthday invites, flyers, social media post; you name it, they have it to create!! It features awesome designs, fonts, and colors!
Overall great experience
by LukeDillan2 on 2021/05/07 14:35
I’ve enjoyed using Canva immensely on all my gadgets and have become reliant on it....BUT for the last several months it will no longer load on my phone and I’m having trouble finding support to fix the issue. My phone is updated and has loads of memory so that isn’t the problem. I MISS using an a on my phone!! 😭 Maybe someone will see this SOS and get back to me. I tried contacting customer service but have had NO luck. This problem has continued for 3 months now. Once this problem is fixed, I will gladly give Canva a 5 Star Rating and RAVE about how much I LOVE it!
Thank You Canva!
by bwrite25 on 2021/05/07 03:17
I absolutely love this company! Creating logos, posters, and flyers for my student council campaign has been such a breeze. People are impressed by the quality and professionalism in my posters and I cannot exaggerate how much I recommend this program. If I have another event coming up I will most likely buy premium to get all features. Even without premium, however, so many different elements and templates are easily designable. The mobile app is one of the best designing apps I have ever seen for a program like this. All around, Canva is an absolute must for anyone who needs a quick and easy way to design an array of things. Thank you!!!
Audio should be able to be longer
by more2cm on 2021/05/07 01:20
Audio should be longer
Very hard and confusing to use!!
by CalifGirl541 on 2021/05/07 01:09
Very hard and confusing to use 👎🏼
Canva is litt 🔥🔥🔥
by dejtym on 2021/05/07 00:12
Can a is helping me promo my small business
Good, but expensive
by G,Aime on 2021/05/06 23:07
Title says it all.
Love this App
by Smooth-MDA on 2021/05/06 16:43
Whenever I have a event this my go to to get the word out. Also it’s been a big help with creating logos😊
Flyer
by candysdreamkitchen on 2021/05/06 11:17
Very good app I love it
The most convenient app
by RPrui on 2021/05/06 08:00
Love Canva, you can do practically anything with it!
This is so cool Office Work right at your fingertips
by Mrs P B2U on 2021/05/06 02:16
TThis is so cool
It’s truly wonderful. Recommend it 😃
by Mrs Belt on 2021/05/05 23:27
Its a wonderful app
Update is glitch-city.
by KellyK376 on 2021/05/05 20:38
These updates are becoming increasingly difficult to navigate. The interface hasn’t changed much, but enough to where I’m having to search for things, and it’s becoming more difficult to “click out” of an element in order to modify something else. Now when I try to edit text, the display auto-zooms to the top left corner and forces an extra step to resize my screen before editing. Trying to resize any element has become even more difficult in favor of moving it entirely. Maybe every element should keep the reposition button below it rather than exclusively for small items. The snap (which I actually do like, as a general rule) regularly gets in the way of trying to fine-tune sizing, so I often need to move/resize/move-back the item and do this until I can guess the right size. Perhaps making the snap frames editable/removable with an on/off toggle would work, but this is only a thought, not something I can’t work around and has nothing to do with the changes that have been made. The tool bar is constantly going up and down and it’s making me dizzy (partly because I’m making more mistakes with the interface changes). The display adjusts each time in order to accommodate the elements that are available for that function and it’s super distracting and irritating when I am constantly having to resize the display in order to see the overall effect of the changes I’m making. Rather than having everything moving, why not have the things pop-up from a static tool bar? If you feel the absolute need to keep the image relative, why not have the elements all show up in the same size frames? It might not be as “clean” as everything having their own appropriately-sized thing, but several functions already require scrolling—I don’t understand the need for this song and dance at the expense of visual continuity. Having to now go to a separate window to duplicate or delete a slide is obnoxious. I understand it was probably to, again, “clean up” the display, but it’s not a useful change. This is a render-heavy app. If you add an extra step just to manipulate whole slides it’s going to get old very fast. It already is. I love this app. It’s allowed me to become a content creator. I’m not saying it can’t use improvements, but it feels like you’re addressing problems that don’t really exist in favor of trying to make it more sleek looking for its own sake. Please consider the steps you’re adding (either app processing or for the user) when you adjust or remove features. Thanks.
Great app!
by Andydhydhdhd on 2021/05/05 19:46
The best app to edit and create your best designs. It is awesome
LOVE Canva, HATE the iPhone app
by PityDaFool on 2021/05/05 17:43
I wanted to do a quick project while it was in my head so I started on my iPhone since that’s what was available to me. I use canva a lot and even got the pro version. But the iPhone app is insanely glitchy. It keeps deleting and undoing the changes I’ve made (reset my background whenever I tapped the photo in front of it). It doesn’t register my taps or the section I’m on just doesn’t show up at all (when I tapped filters and tapped again to adjust it, all that came up were TWO sets of buttons for “cancel” and “apply”). Please fix. I don’t always have access to my iPad or computer. UPDATE: I duplicated a page to save a draft and edited the new one completely and when I went to go look at the original page it was deleted. I’m losing my mind over here 😭
Feedback
by Unicorn Babygirl on 2021/05/05 16:26
I love using Canva to make book covers for my stories on Wattpad. I can’t decide on a temp let because they are all so great.
Very poor customer support and faulty app
by srd987 on 2021/05/05 02:38
I have a new phone with the latest update. This app won’t operate correctly on my phone. Canva support was ZERO help with no apology. Total crap.
Previously gave them way too harsh a review. It was completely my mistake
by HonestLivehuman on 2021/05/04 19:08
This app IS free although of course some features such as watermarks are not. No big deal. Good on you canva I will be deleting the unfair review. A+ for canva
Worst app to edit and export videos
by jazz535gt on 2021/05/04 17:04
Why this app is doing so far don’t know always stuck videos and while exporting video it takes lots of time and export half of the video by the way UI is simple to use only the matter with me is exporting the video
Sad
by Her Mama Bear shark Moo on 2021/05/04 15:18
I thought it was free but it’s not Deleting
Excellent!
by DonReedSimmons on 2021/05/04 10:39
There are some things in life you wonder how you got along with out them. Well, Canva is sort of one of those things. My designs were so elementary until I discovered Canva. Now I my designs are something I really enjoy. Thank you Canva for releasing the creativity!
Customer Support is Horrible
by showyoucare on 2021/05/04 02:10
Terrible customer service. Canva product is great but they act like wizards behind the curtain who do not want to be bothered and resolve issues. Or just to cheap to actually have a call in support system to help their customers. No sense of urgency to resolve and help their customers.
Easy to use
by Candace Claiborn on 2021/05/04 02:07
Great templates and customizing options
Should be called crash canva
by Krugsolnza08 on 2021/05/03 17:22
The phone app is ridiculous. It crashes all the time especially with background remover. I’m so sick of it that although I love the features I’m seriously considering to delete it forever.
Love this app
by legendzstudio on 2021/05/03 15:49
Wouldn’t know where I would be without this app
Worst customer service ever
by Tingo on 2021/05/03 13:43
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible. My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account. Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
iPad Pro
by ahmed alzaher on 2021/05/03 08:04
انا اعمل مع فريقي لماذا لا يدعم اللغة العربية فئة iPad Pro 2020 حقا هذا مؤسف 😏
Love
by Über in on 2021/05/03 05:01
Love this app for church, home, and work! It is so easy and fun to use! Makes any project a breeze
Straight awesome and easy to learn!
by Señor Shacub on 2021/05/03 04:46
Awesome app to learn new things
Recommended
by i_mileni on 2021/05/03 04:22
Canva has become an essential tool for me, as a librarian and content creator for social media. I use it for presentations, flyers, video tutorials and instagram stories. It has many templates and content such as videos, pictures, and audio for you to get creative. This app is definitely one of my favorites!
The Best!
by MDK♥️ on 2021/05/02 22:38
I love using this app! Even if you don’t subscribe to the monthly payment, the free things available are awesome and so much to choose from! I would definitely recommend this to anyone that wants to add a little sparkle to their social media profile.
Love it
by fmack34 on 2021/05/02 21:26
!!!!
Excelente!!!!!
by AleCriollo on 2021/05/02 15:40
Muy buenos diseños
5/2/2021 review
by jjj11112222 on 2021/05/02 15:12
Needs to be able to print from cellphone to printer, wirelessly, more seamlessly. Thank you ..
Great but serious glitches on the app
by Melaniie_ on 2021/05/02 13:44
I love them for quick, easy, and sleek designs in a matter of seconds, but it’s hard to use it if anytime I want to change the color or select an icon it goes into this weird reboot loop. It’s great if the app decides to work, if not, you can’t get very far. Maybe the web is the best.
Awesome convenient app
by yessenia cisnero on 2021/05/02 11:57
Great and easy to use
Awesome app
by sam-sam869 on 2021/05/02 04:23
Got beautiful desings and so easy to use
App does not work anymore at all.
by Not Taking Care of Customers on 2021/05/01 16:49
I usually have used Canva on my iPhone or iPad. Doesn’t work now. Has not worked for almost a year. I messaged then but they don’t care. They have not fixed it. They said just use it on the desktop. Don’t download. It’s a waste.
I love can a butttttt
by Isaiah Kinsey on 2021/05/01 14:51
I love canva but everything time I save the image or animations the quality of it seems to downgrade leaving me frustrated please fix
Exceptional - Until now
by Gia sanns on 2021/05/01 14:31
I’ve been using this app for about a year to create content for my business. Everything has worked perfectly until yesterday. Now it crashes when too many elements are added (blinks, goes out, comes back up - repeat the process) and I have to start over on a blank canvas for the same thing to happen. I’ve deleted and re-downloaded, signed out/in, turned my phone off & on. With no help. This is by far the best app I’ve used for creation, but this crash has me behind with a deadline approaching.
Canva App
by GECliffy on 2021/05/01 12:31
Amazing 😉 app!! Thanks for having a variety of “free,” greeting cards to design with the option to pay for an even greater array of beautiful customized graphics that truly do feel like actual high quality greeting cards! Other competitive greeting e-cards force you to pay for using their site first. You guys bar none stand alone and truly deserve to receive an award for excellence!
New update
by MsReneeLove on 2021/05/01 11:59
Since the new update I cannot change background colors, or edit any elements on a reels post.
Terrible Update- cannot use anymore
by writerthehall on 2021/05/01 08:06
I loved this app but the new update makes you completely unable to use on the app anymore. It makes me sad because I’ve had Canva for years but now I’m going to have to uninstall it. ~~ UPDATE May 2021 ~~ I got used to the last update and I didn’t think it could get worse but it has! Now the app is pointless. How do you duplicate anything anymore?!!!! It seems like they got rid of that function which was the main thing I liked about the app. DON’T INSTALL. The update makes it easier to use the website now.
Good luck canceling
by Rocket Annie on 2021/05/01 02:23
This app is easy to use but good luck canceling or trying to contact anyone. I canceled and kept getting charged! They sent a refund which was great but they have continued to charge me. Very frustrating! Tried contacting them thru the help center but because it shows I don’t have an active account it won’t let me file a dispute. Maybe they’ll read this review and actually fix this problem!
Best app
by TheOfficalAppRater2020 on 2021/05/01 00:11
For so long I could never find an app that I could use custom sizes now I found one :)
First time user
by Kutie_cece on 2021/04/30 15:34
Omg I’ve always wanted to start a business ig and I’m super happy this is available for beginners!! Thank you!!
Charged and can’t use features
by Mischon2 on 2021/04/30 03:10
I’ve been using Canva since 2019 and haven’t had a problem until last week. I upgraded to a yearly subscription and I was charged the $119 and now I have no access to the pro features. I contacted app support sent screenshots of the charges and then nothing. They responded on 4/22 it’s now 4/29. I’ve heard nothing! You got my money and now I can’t use the features? Sounds like theft to me. I definitely don’t appreciate how I’m being treated as a customer and long time app user.
Encantada
by chamas balloons on 2021/04/30 02:09
Excelente aplicación, me encanta
Great but………
by Thomas smith devroye on 2021/04/29 22:21
It’s a great app! I think there are to many things on pro that you have to bye please make less things that are pro.But it is a great app I would advise ages 5+.
Makes designing super easy!
by srbv on 2021/04/29 21:35
Canva is such a helpful tool when designing and creating content. I’ve used Canva for a few years now and it’s constantly improving with more fonts, templates, and tools. I highly recommend Canva if you love designing and if you love tools that make it easy!
Me súper encanto …I love it
by titty22101986 on 2021/04/29 18:27
Easy,fast,free …the best app Fácil,rápido,gratis…la mejor App⭐️⭐️⭐️⭐️⭐️
😍💪
by noa_mendez on 2021/04/29 18:02
Amazing
Videos
by mktray on 2021/04/29 15:19
I use to love this app now that it has updated I keep getting error messages when trying to download video content
Love this app!
by Nadiii1108 on 2021/04/29 15:15
Canva does so much for your business! Try it out and you will be glad you did
Ok
by Pickled OUTLAW on 2021/04/29 13:14
Never mind it works, sorry😐
This App is the Greatest Thing Ever
by Fancy Nancy 💞 on 2021/04/29 09:19
💞Love It!!!!!!
Font
by rozan j on 2021/04/29 02:50
I hope you could add an arabic font 🥺
Makes me feel like a professional
by Harlym One on 2021/04/29 01:09
Amazing results each time.
10 Stars!!
by kookoo909 on 2021/04/28 21:33
The integration that allowed for schedule posting on Instagram changed the game. This is my one stop shop for all online digital content creation! Very intuitive and easy to use. Pro is definitely worth it!
Overthinking
by moe317 on 2021/04/28 18:28
Sometimes we over think things and think we have to create it or do it from scratch. We get distracted from our goal. This app helps you simplify the small things so we can focus on the goal
It won’t let me open the app
by dhaknfj on 2021/04/28 17:28
when i downloaded it i was so excited to use this app but it won’t let me open the app, everytime i click on it the canva logo pops up but nothing else. i tried to see if it needed to update it or something but it jus won’t let me open it
Great
by Mary in Phoenix on 2021/04/28 14:53
Love Canva!
Constantly crashes but such a good app
by JFfnxn on 2021/04/28 14:45
It’s frustrating because I love using Canva because it’s so easy to design and there’s so much you can do with the free version but it has SOOO many bugs 🙄 I’ve been using Canva for years now and the tools get better but I’ve never gotten an update that doesn’t have the app crash at least once while using it. I’ll still continue to use it because there’s nothing better but they’ve got to fix their iPhone app.
Love it!
by fashionhivesd on 2021/04/28 06:52
Make everything easier for an amateur like me! Thanks
Really nice app
by sdmembereo on 2021/04/27 19:46
I’m not a designer by a long shot , but Canva has helped me in designing things by making the process less intimidating. It’s a highly recommended app for anyone that’s interested in design but isn’t skilled.
APP NOT WORKING FOR MONTHS NOW, usually a 5 star app
by katie.mkm. on 2021/04/27 18:49
Ok, I LOVE this app. It is so helpful and it is just great. However, the app has not been working for months now!! Like at all. It won’t load anything. When I open the app it’s just a white screen with a few text links that don’t work. PLEASE FIX IT! I LOVE THIS APP. This is literally one of my favorite apps of all time.
Cool but annoying
by whatisthis!cp on 2021/04/27 17:44
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
Awesome App
by mac$12 on 2021/04/27 16:14
This app is super fun to play around on and works great! Easy to use as well.
Canva is 5 star from Sheridonna !
by Mamatu1981. on 2021/04/27 16:11
Every since my advisor told me about Canva I felt in love. Usually I use another popular software but now i just use Canva period 😂. I can create everything my business need from flier, to social media banner, t-shirt designs, and now video presentation for my YouTube channel. It’s endless the amount of value Canva gives to my business and I. I ❤️ it so much. I had to get the pro account to get additional features like animation. I love this feature the most. It makes my ads look so fabulously professional. It’s a must have for any small or large business. I highly recommend Canva to anyone who wants to elevate their designs and business presentation.
Perfect!
by ♡︎ 𝑎𝑛𝑜𝑢𝑛𝑦𝑚𝑢𝑠 ♡︎ on 2021/04/27 14:27
I usually never write reviews but because of how outstanding this app is- I have to! This app is mostly free to use which is great! I would like it better though if more free music was available besides that- the other day me a my friend were gonna do a gift exchange...with corona and all that we can’t see each other and don’t have the capabilities of ordering gifts online either...so I used Canva I made her a scrapbook of our memories together..she loved it! Thxx so much!!!!
Love it but needs a lot of improvement
by Debora 3456 on 2021/04/27 13:33
The app it’s self is amazing, it’s easy to use but it’s quite slow and if you are impatient it can be very frustrating!
👍👍😉
by 💐😁💐 on 2021/04/27 00:47
Easy & awsome!!
Canva
by Pack Swagg 808 on 2021/04/26 22:12
Absolutely love this app. It’s been very helpful for my brand in the past couple years. Would like to make a suggestion... Adding more fonts and more effects would be icing on the cake.
A wonderful app
by Gingerella* on 2021/04/26 14:59
When I use canva on iPhone I can’t save my creations to my photo album. UPDATE: This issue has been resolved. Thank you for an amazing app
Printing options Non-existent
by nerdyangellover on 2021/04/26 12:20
Printing is only through them I do not see an option to print on your own printer.
Difficult to use
by Al Kircher on 2021/04/26 07:46
I really, really love the templates and ideas behind this app; however, it is extremely difficult to navigate when doing the customized texts, coloring and text boxes. Try to have at least 30 minutes navigating the site and getting to know its positive points and figure it out its harder points. I wish I could have figured out how to input the music onto my template, so Canva, nice job, and I hope you can reach out to those of us who are less-interested in figuring out things and more interested in getting things finished.
Opens the world
by Innacanoe03 on 2021/04/26 05:52
Canva has made a difference to my start-up business by allowing me to produce professional looking print jobs and social media content on a DIY basis. Five stars from me!!
BRUH
by R pieces on 2021/04/25 20:51
It won’t even load. It’s been 5 minutes and it’s not even loading in!!
Very impressed
by Fdiigdf on 2021/04/25 20:38
Very impressed with the shipping cost and time. Got my shipment in less than a week. Ordered 100 invitations with envelopes for $60. Doesn’t get better than the price and getting to make your own design.
I just wanna make a walking animation AND IM 7!!!
by MMMightyCCookie on 2021/04/25 20:08
SORRY WHY DO YOU NEED MY MOMS EMAIL?!?
Me encanta
by jeimy luna on 2021/04/25 06:12
Edito mis fotos y hago de todo con esta app me encanta
Much better!
by amanda.c.esthetics on 2021/04/24 23:36
With the bug fixes this app is much better!
Thank you.
by @djvibe23 on 2021/04/24 21:14
Canva is simply Amazing.
I subscribed / the app never let me used the features
by Aracelligonzalez on 2021/04/24 20:34
I was so excited for my subscription but every time I created something and I tried using the features I had access to through my subscription I was never able to use them. I try to fix the problem many times via email with the Canva team but no one was able to help. I sent screen shots of the errors in the app, also screenshots of my subscription payments. I think Canva is a great app but paying monthly and not been able to use the features was not cool. Finding tine to write those emails and try to contact the Canva team was definitely time consuming.
Awesome App
by Shadi :) on 2021/04/24 20:02
Actually Canva is a great app
great but iffy after updates
by tooter09 on 2021/04/24 10:01
After the most recent update the app is refreshing each time I open one certain presentation. It won’t let me do anything. It just refreshes over and over. I have tried deleting and redownloading but it’s still doing it. After deleting and redo loading the entire app is refreshing and crashing, not just one presentation. I love Canva and use it daily. I need it to work! Finally after a few days this issue stopped. 👍🏻
Amazing
by Sergio.5252 on 2021/04/24 07:19
It’s a really amazing app ! Life saviors
Wrongfully Charged TWICE
by brm031920 on 2021/04/24 05:58
Signed up for the free trial, Canva immediately charged my card, but did not give me access to the membership perks. I contacted support, they said they couldn’t even find my account or any receipts saying they charged me. I showed them proof of my account, bank statements and google play receipts... they never responded. I was then charged again for the next month. I still don’t have access and I still haven’t heard anything from support. That is $26 they’ve stole from me so far and will continue stealing because I’ve even tried canceling my subscription on google play, and it hasn’t worked.
The best
by angelicatobar on 2021/04/24 04:14
Very good app and well organized. Multi useful
Love the program..the app not so much
by Blu AbleZt on 2021/04/23 18:13
Canva on a computer is a God send. Honestly, one of my favorite editing programs but the app needs help! It never downloads correctly on mobile, things are off-center or it removes the font. I pay $13 a month for a service that works occasionally:/
Developers Please Read!
by TheEquestrianGirl🐴 on 2021/04/23 17:44
I absolutely love Canva! It’s extremely useful for YouTube Thumbnails, GFX Editing, and even my lock screen. I have truly been able to make so many wonderful designs. When I first got the app, I was a bit skeptical, but this is so much better than anything else I have used! My only problem is a strange glitch. Sometimes under my recent projects, it will show templates I never clicked on or worked on. This issue usually resolved itself when I go off and back on. Besides that- this app is perfect! I do have some suggestions tho! I would love if maybe you could add a YouTube Banner template. These are really hard for a lot of people to make, and I haven’t really seen any. This would for sure bring more users to Canva! I would also really like to see some more photo editing along with the design. Perhaps some aesthetic filters, or black and white fades. I know this isn’t the point of the app, so I don’t mind the app being without it! Overall, Canva has just been so wonderful to have and I would really recommend it. Thank you for making such a truly delightful app!
OJMM
by Only Jesus Medical Mission on 2021/04/23 14:18
Awesome. Easy to use.
تطبيق رائع
by ابوعبدالعزيز الكثيري on 2021/04/23 14:17
جنيل ورائع و يوفر وقت
Nice
by futfhjbncb on 2021/04/23 11:52
Very resourceful app
Love it, makes my projects much easier
by Tootsie219 on 2021/04/23 05:40
Make my project
Can’t say enough GOOD about Canva
by estrellazul1985 on 2021/04/22 20:48
Okay so I have used many many apps and Canva is hands down the BEST ! I also uses it on my laptop which is amazing I have created so many amazing things for my organization !!! I will never use anything else has a huge variety of templates for whatever you need and amazing art to choose from. I get to excited when I sit to create something ! LOVE 5 STARS !!
So Simple
by Ricci Bryan on 2018/11/03 03:37
This app is so simple to use. There are a few quirky things. #1 Once I load a photo into the app from my album, you can’t remove it. #2 You can’t add multiple photos in a design or I haven’t figured it out. It’s a one photo per design app. I do love that they’ve now added the ability to add two different fonts in a design. #3 Doesn’t allow you to name designs. #4 it doesn’t allow me to save the different variations of my work. For example one of my insta posts was done with 3 different color backgrounds, B&W, and a faded effect. Each time I modify it, the work I wanted to keep is overwritten instead of it creating addt’l files with all variations. I now export before I make changes. It can challenging when you have 30+ social media accts for six companies. #5 I have to modify a design in order for it to save to ‘my designs’ as opposed to just selecting it and others to determine what I want to use. Overall, the app works great, it has so many options to make it happen. I use this app in addition to a few others in combination since you can’t photoshop in this app. I love anything that makes my life easy and Canva does that!!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Top Quality
by mlebow910 on 2021/03/26 01:33
This app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Not what is used to be/Unusable
by ChantélFrancins on 2021/01/27 04:16
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
Not iPhone/finger swipe friendly
by MatthewC21 on 2020/05/01 12:05
The idea & layouts of the app are fantastic, it offers tons of ideas & inspiration for many different types of projects. However the templates they offer are incredibly frustrating to use on my phone with my finger. When I try to edit one of the templates I find it’s too difficult to properly choose certain elements with a finger tap. When trying to change the pre-written text its next to impossible to get the curser in front of the text box’s because the program thinks I’m trying to change the background image rather than the font. When trying to resize a graphic manually it almost always shrinks the image to an microscopic size that is then impossible to enlarge again. It gets so frustrating that I end up closing the app & using something else all together. I’m sure if you’re using an iPad with a pen it works beautifully. I’ve had some luck using the blank templates to create my own ad’s but one of the biggest draws to the app are all the fantastic pre made templates available. If it were easier to use on my phone I’d pay for the premium version.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Worst customer service ever
by Tingo on 2021/05/03 13:43
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible. My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account. Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
No help!
by Peter's daughter on 2021/03/12 00:39
I’ve reached out to Canva twice, and it’s been three weeks and I still haven’t heard from them. I had the free version but wanted to do a trial for the upgraded version for my business. I saw they had a 30 day business trial, and yet, when I clicked on the trial period it only gave me two weeks of trial. And on top of that the trial upgrade didn’t even work for me: Every time I wanted to use one of the upgraded features their app wouldn’t let me, and kept on asking me to opt in for the trial, which I already had. It kept on saying error and that I already signed up for the trial even though it didn’t work. I reached out to Canva to see if they could help me. But no, no response back. It’s been three weeks now and not even a peep. The “trial” ended and I forgot to cancel it, so on top of it not working I also got charged $ for something that doesn’t work. I canceled it for next month so that I won’t get charged for something that doesn’t work. Very disappointed and a waste of money. Too bad because I really wanted to try it out for my business and see how useful Canva would be for my brand. Turns out not useful at all.
Very good app
by Mrclutch420 on 2019/11/06 00:17
They’re always trying to improve this app and they’re very much on top of things. I use this app nearly every day to make edits and designs and it has been extremely helpful for me. With every app, it takes some time to getting used to, but it’s a great app! 👍🏻 Ps, there has been an issue lately where the app closes an edit if you leave the app for even like 1 minute. It makes you re-open the edit over and over again. This is the only issue I have ever really had. Also when I saved my edits, the fonts would sometimes move around. You can get past this by simply screenshotting the pic, and then cropping it in your phone:) hope that helps someone out there! I have confidence that the Canva team will continue to make improvements and fix these minor issues.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Great app that’s been ruined
by Cameron0208 on 2020/03/19 01:34
Canva used to be a great app. Keywords being ‘USED TO’. App is hot garbage now. Terrible controls that make editing nearly impossible - you are basically forced to rework your entire design any time you need to edit or move a single item because the selection control is abysmal. It actually takes LESS time to delete and start over than it does to select the item you want to edit, edit it, and continue. That’s RIDICULOUS! Almost every single review mentions the awful selection controls, yet all the Canva team does is say ‘Sorry’. No one wants or cares about an apology. How about you fix the issue?! App also has a ‘bug’ (probably intentional) where if you add an image with transparent background, the app adds a background automatically. Uhh. It’s transparent for a reason! The designs you save are NEVER the way they look in the app. Hey Canva, newsflash, you don’t get people to buy a pro subscription by making the free version a limited piece of garbage. You apparently need to learn that. Maybe you can learn that after you learn how to make a good app. Until then, app deleted.
Help
by VV1956 on 2018/12/28 02:52
I really really want to like this app and website. I recently downloaded to iPhone, iPad and website on Mac. There seems to be limited help and support for figuring out how to do things. The tutorials are extremely basic and I’m struggling with completing a few tasks. The potential is huge but the iPad app to so very basic you can’t do much. You cannot got to the web version in Safari because it forces you to use the iPad app instead. I’ve tried to email support for help but there is no support so I ended up finding a link stating something was broken. We’ll see if the developer answers. There needs to be a better system for figuring out to use this. I am trying to navigate within the website version on my Mac because that’s really where this shines however some of it doesn’t take any sense. For example, I created a logo but cant seem to use it anywhere or create other things I need like business cards, postcards, website banner etc. using that exact same logo. It should be easier. Help!
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
Great for what it does but could be better
by Gabneg on 2019/03/12 21:04
I wish a few tweaks were made to make it more efficient. First, I wish I could filter through free images but it won’t let me. I get the pop up message telling me to upgrade. If it’s not available on the free version then don’t make it an option. It’s so time consuming scrolling through hundreds of images/graphics trying to find free ones but hey it’s the price I don’t pay 😊 I wish I was able to save different versions of my designs. Just because I change one aspect of it doesn’t mean I want the current version saved/overwritten. Now I have to make a copy make the changes there then save that copy as my other edited version which is a pain and can be easily fixed. I also wish there was an option that would allow me to write/draw On my designs. Overall, it’s great for what I need it to do but minor tweaks could make it that much more amazing.
Finally gave up on paid subscription
by midtnmomma on 2019/09/22 13:18
I’ve been using Canva for over two years, and had the paid subscription for the past year. I used the mobile version almost exclusively, and it had issues more often than it actually worked as expected. I wrote a review one time and attempted to get help only to be told “we can’t replicate the issue”, and coincidentally, there was an update after I submitted the issue that fixed the problem. It crashes, features don’t perform the way they should, most recently, it failed repeatedly to save a very simple graphic over multiple attempts in a 24 hour period. I’ve cancelled the subscription and will be using other apps that are more dependable. Not to mention it seems as though the “free” illustration options improved under the paid service-items I don’t recall being able to use when I wasn’t paying were now showing as though they were available for free...confusing, and such a disappointment because I do like the simplicity of the app.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
New Update with many flaws
by User 071010 on 2018/12/31 08:08
This app was initially a great app. It’s easy of use and the ability to edit on your mobile device was great. Unfortunately, with the new update there are many bugs which makes the app very frustrating. I find that I have to go back to the computer to do all my work. The app doesn’t save the changes I make to blurring images so nothing saves and I have to wait until I have a desktop to make the changes. Also, with the new web version, you can’t edit some of your designs in the app. You have to go to the web application. If someone shares a design with you, you can’t edit it on the mobile app. You have to go to a desktop. The mobile site forces you to use the mobile app so you can’t get around it and you have to wait and plan to have everything done on your desktop eliminating the convenience of a mobile app. Overall, I think the design options and what it has done for us who have little to design skill is great and I appreciate that, but the level of frustration with the mobile app is so frustrating!
Cool but annoying
by whatisthis!cp on 2021/04/27 17:44
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
Disappointed. Is it just the update?!?
by sizzle iphone on 2019/02/09 14:47
I really wanted to love this app. I created a small project before and the experience was good. I have to agree with others that the recent update for iPad is not good. As I’m trying to work on a presentation, I find the iPad app is incredibly frustrating to use now. Changing the text on a page template requires severe tapping or holding to bring up the edit fields. And when you click done, each time the window closes and takes you to the last page instead of the template you were working on. It’s taking three times as long to finish something so simple. Also the template “layout” I want to use doesn’t show up on the iPad. So I had to add the template to my designs in the online version in order to see it on iPad. Giving up on the iPad version and going to use the online version on desktop to finish the project I started. But to say the least, I’m disappointed because I am looking for a good iPad app that has the creativity and functionality.
Little Design Issues
by tayhow14 on 2020/07/16 16:16
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Was ok, but now you have to pay...
by MaloryB on 2019/04/19 16:11
From recommendations from others, I started using this app and absolutely loved it...even though some of the pics weren’t great quality at times, when downloading pdf versions my items were missing or in different places all over my projects (I still managed to make it work out ok in other ways), and trying to save or edit my projects at times took too long. Because others loved this so much and even used it for their projects (and because I didn’t know of any other apps to use because this was so easy to use when I first started), I have kept this app. Now, to use some of the features I frequently used, I have to pay. I’m sorry to sound negative, but at first...this was such an awesome app. And ever since I first started using it last year, every update that’s happened, this app has started become one I don’t go to as much as I did at the beginning. I don’t mind a onetime fee if it’s #1...affordable...and #2...worth the cost. Sorry.
The App version of Canva has become awful
by Devonne123 on 2020/06/01 19:02
I’ve used Canva over the last few years for my resumes and some collages and never had a problem. I would mostly use it on my phone because of the convenience and have had issues with my laptop keyboard so I didn’t use the desktop version much. Sometime in the last months, they may have updated the app version or changed something in their system that makes the app so buggy to use. Nothing moves to where you want it, things will move even if you don’t want it to, you can’t grab the text u want because it’ll grab literally everything else around it, changing sizes of text and images is an 5 min ordeal. I’ve tried using the app on my iPhone and iPad and it so difficult to change anything you want on an document anymore. Honestly the desktop version I don’t have an issue with and have been stuck with using. Don’t even bother with the app, just use the desktop version if you have the option.
Convenient but has some issues
by MadMusic26 on 2020/11/27 18:52
The Canva app is pretty convenient. I like having access to my projects on the go and it’s very useful to be able to see how something will show up on a phone/tablet. But there are still some limitations and issues. The most annoying has to be accessing your photo library. I use the app on my phone and before uploading a photo to Canva I like to use other apps, or even just the built in editing on my phone, to rotate, crop, and alter my photos slightly. I then save these to my phone’s photo library. The thing is, when I open my photo library in Canva these changes are never reflected instead showing me unedited versions of my photos or not showing newer photos at all. It’s either a massive delay (an hour or more) or the changes are never reflected and I end up using Canva on my computer anyway. If they could fix this issue the app would be close to perfect.
The iPad/iPhone app needs work
by Shirpaderpa on 2020/07/12 18:04
Canva can turn anyone into artists, designers, and content creators. It is incredibly easy to use and offers beautiful templates, graphics, stock photos and more. I’ve been using it for a couple of years now to create social media content and promotional/educational flyers. However, I have one BIG complaint... working on a design across multiple devices (desktop/laptop to iPhone to iPad) is SO challenging and extremely glitchy. For example, I created a flyer in Canva on my laptop. When I open it in my iPad, the spacing between objects and text is messed up and random bullet points have been added to my lists. It’s hard to navigate, move graphics, and edit anything on the iPad (and iPhone). Please at least create an tablet/iPad-friendly version of Canva that has a similar interface as the computer application. The iPad Pro is the most popular tablet for designers and content creators.
Love this app but a few frustrating glitches
by aengman87 on 2020/04/11 09:49
Absolutely love this app but very frustrated with a few glitches, as I use this proffesionally and keep running into the same issues. Issues are as follows: when making a design and everything is aligned perfect and ready to save, after saving the graphic is saved differently than the graphic that was finalized. Text moves, words overlap, animations move locations, or alignment changes. In addition, when using the video feature, the logo is no longer transparent. I pay for the premium version and unfortunately a few times realized the changes after already sharing the graphic to social accounts. Sometimes ill fix and change multiple times only for it to happen again and again. It seems I am saving 10 different versions of each graphic before getting the one I finalized and sometimes have to start over from scratch.
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Canva: Graphic Design & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos—even if you’re not a design expert! Whether you need an Instagram story, logo maker, or birthday invitation—create all these graphic design needs and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Design Twitter banners & Youtube thumbnails • Make cards, invitations, photo collages and even use Canva as a poster creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, online invitation creator • Simple and free image editing app • Photo collage maker, flyer maker, banner maker for any occasion • Design motivational quotes and humorous memes • Party invitation maker, school poster maker, video banner maker • For business: brochure, resume, presentation, promo poster maker WHAT PEOPLE ARE SAYING “Great app! I love to working on this. For academic, professional and even personal projects, Canva really comes in handy.” “This app has helped me with ALL of my business related designs including logo, brochures, gift certificates! Easy to use and produces visually stunning & professional materials! And, it’s tons of fun!” “Canva has made my Facebook & Instagram look way more professional.” CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. Add a video to your next Instagram Story to make it come to life! COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalize presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at USD$12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone. --- Follow @canva online for exclusive design tips, updates on features and news. Got questions or comments? Get in touch http://canva.me/ios.
I need a refund
by YCRS 23 on 2021/05/07 18:47
I Subscribed today for the Canva Pro for a year and it doesn’t let me do anything, for everything is asking me to subscribe again or to pay a credit for whatever I want to do in the app. I need my refund, wasn’t expecting this at all. I have contact support and no response also. Please refund my money. I don’t want the app anymore, I had been trying the whole day and nothing works. 0 stars from me
Great Stuff
by B dub 4 on 2021/05/07 17:40
Great app. Easy to use
Love The Platform
by Kyky567$& on 2021/05/07 15:49
I’ve been using Canva for years and I love it! It’s easy and convenient. You’re not missing out on anything with this mobile version.
Creative EVERYTHING
by Mama Lee B on 2021/05/07 15:16
Very awesome software. It have everything you need and that you would like to create and get you’re creative juices flowing! From Birthday invites, flyers, social media post; you name it, they have it to create!! It features awesome designs, fonts, and colors!
Overall great experience
by LukeDillan2 on 2021/05/07 14:35
I’ve enjoyed using Canva immensely on all my gadgets and have become reliant on it....BUT for the last several months it will no longer load on my phone and I’m having trouble finding support to fix the issue. My phone is updated and has loads of memory so that isn’t the problem. I MISS using an a on my phone!! 😭 Maybe someone will see this SOS and get back to me. I tried contacting customer service but have had NO luck. This problem has continued for 3 months now. Once this problem is fixed, I will gladly give Canva a 5 Star Rating and RAVE about how much I LOVE it!
Thank You Canva!
by bwrite25 on 2021/05/07 03:17
I absolutely love this company! Creating logos, posters, and flyers for my student council campaign has been such a breeze. People are impressed by the quality and professionalism in my posters and I cannot exaggerate how much I recommend this program. If I have another event coming up I will most likely buy premium to get all features. Even without premium, however, so many different elements and templates are easily designable. The mobile app is one of the best designing apps I have ever seen for a program like this. All around, Canva is an absolute must for anyone who needs a quick and easy way to design an array of things. Thank you!!!
Audio should be able to be longer
by more2cm on 2021/05/07 01:20
Audio should be longer
Very hard and confusing to use!!
by CalifGirl541 on 2021/05/07 01:09
Very hard and confusing to use 👎🏼
Canva is litt 🔥🔥🔥
by dejtym on 2021/05/07 00:12
Can a is helping me promo my small business
Good, but expensive
by G,Aime on 2021/05/06 23:07
Title says it all.
Love this App
by Smooth-MDA on 2021/05/06 16:43
Whenever I have a event this my go to to get the word out. Also it’s been a big help with creating logos😊
Flyer
by candysdreamkitchen on 2021/05/06 11:17
Very good app I love it
The most convenient app
by RPrui on 2021/05/06 08:00
Love Canva, you can do practically anything with it!
This is so cool Office Work right at your fingertips
by Mrs P B2U on 2021/05/06 02:16
TThis is so cool
It’s truly wonderful. Recommend it 😃
by Mrs Belt on 2021/05/05 23:27
Its a wonderful app
Update is glitch-city.
by KellyK376 on 2021/05/05 20:38
These updates are becoming increasingly difficult to navigate. The interface hasn’t changed much, but enough to where I’m having to search for things, and it’s becoming more difficult to “click out” of an element in order to modify something else. Now when I try to edit text, the display auto-zooms to the top left corner and forces an extra step to resize my screen before editing. Trying to resize any element has become even more difficult in favor of moving it entirely. Maybe every element should keep the reposition button below it rather than exclusively for small items. The snap (which I actually do like, as a general rule) regularly gets in the way of trying to fine-tune sizing, so I often need to move/resize/move-back the item and do this until I can guess the right size. Perhaps making the snap frames editable/removable with an on/off toggle would work, but this is only a thought, not something I can’t work around and has nothing to do with the changes that have been made. The tool bar is constantly going up and down and it’s making me dizzy (partly because I’m making more mistakes with the interface changes). The display adjusts each time in order to accommodate the elements that are available for that function and it’s super distracting and irritating when I am constantly having to resize the display in order to see the overall effect of the changes I’m making. Rather than having everything moving, why not have the things pop-up from a static tool bar? If you feel the absolute need to keep the image relative, why not have the elements all show up in the same size frames? It might not be as “clean” as everything having their own appropriately-sized thing, but several functions already require scrolling—I don’t understand the need for this song and dance at the expense of visual continuity. Having to now go to a separate window to duplicate or delete a slide is obnoxious. I understand it was probably to, again, “clean up” the display, but it’s not a useful change. This is a render-heavy app. If you add an extra step just to manipulate whole slides it’s going to get old very fast. It already is. I love this app. It’s allowed me to become a content creator. I’m not saying it can’t use improvements, but it feels like you’re addressing problems that don’t really exist in favor of trying to make it more sleek looking for its own sake. Please consider the steps you’re adding (either app processing or for the user) when you adjust or remove features. Thanks.
Great app!
by Andydhydhdhd on 2021/05/05 19:46
The best app to edit and create your best designs. It is awesome
LOVE Canva, HATE the iPhone app
by PityDaFool on 2021/05/05 17:43
I wanted to do a quick project while it was in my head so I started on my iPhone since that’s what was available to me. I use canva a lot and even got the pro version. But the iPhone app is insanely glitchy. It keeps deleting and undoing the changes I’ve made (reset my background whenever I tapped the photo in front of it). It doesn’t register my taps or the section I’m on just doesn’t show up at all (when I tapped filters and tapped again to adjust it, all that came up were TWO sets of buttons for “cancel” and “apply”). Please fix. I don’t always have access to my iPad or computer. UPDATE: I duplicated a page to save a draft and edited the new one completely and when I went to go look at the original page it was deleted. I’m losing my mind over here 😭
Feedback
by Unicorn Babygirl on 2021/05/05 16:26
I love using Canva to make book covers for my stories on Wattpad. I can’t decide on a temp let because they are all so great.
Very poor customer support and faulty app
by srd987 on 2021/05/05 02:38
I have a new phone with the latest update. This app won’t operate correctly on my phone. Canva support was ZERO help with no apology. Total crap.
Previously gave them way too harsh a review. It was completely my mistake
by HonestLivehuman on 2021/05/04 19:08
This app IS free although of course some features such as watermarks are not. No big deal. Good on you canva I will be deleting the unfair review. A+ for canva
Worst app to edit and export videos
by jazz535gt on 2021/05/04 17:04
Why this app is doing so far don’t know always stuck videos and while exporting video it takes lots of time and export half of the video by the way UI is simple to use only the matter with me is exporting the video
Sad
by Her Mama Bear shark Moo on 2021/05/04 15:18
I thought it was free but it’s not Deleting
Excellent!
by DonReedSimmons on 2021/05/04 10:39
There are some things in life you wonder how you got along with out them. Well, Canva is sort of one of those things. My designs were so elementary until I discovered Canva. Now I my designs are something I really enjoy. Thank you Canva for releasing the creativity!
Customer Support is Horrible
by showyoucare on 2021/05/04 02:10
Terrible customer service. Canva product is great but they act like wizards behind the curtain who do not want to be bothered and resolve issues. Or just to cheap to actually have a call in support system to help their customers. No sense of urgency to resolve and help their customers.
Easy to use
by Candace Claiborn on 2021/05/04 02:07
Great templates and customizing options
Should be called crash canva
by Krugsolnza08 on 2021/05/03 17:22
The phone app is ridiculous. It crashes all the time especially with background remover. I’m so sick of it that although I love the features I’m seriously considering to delete it forever.
Love this app
by legendzstudio on 2021/05/03 15:49
Wouldn’t know where I would be without this app
Worst customer service ever
by Tingo on 2021/05/03 13:43
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible. My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account. Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
iPad Pro
by ahmed alzaher on 2021/05/03 08:04
انا اعمل مع فريقي لماذا لا يدعم اللغة العربية فئة iPad Pro 2020 حقا هذا مؤسف 😏
Love
by Über in on 2021/05/03 05:01
Love this app for church, home, and work! It is so easy and fun to use! Makes any project a breeze
Straight awesome and easy to learn!
by Señor Shacub on 2021/05/03 04:46
Awesome app to learn new things
Recommended
by i_mileni on 2021/05/03 04:22
Canva has become an essential tool for me, as a librarian and content creator for social media. I use it for presentations, flyers, video tutorials and instagram stories. It has many templates and content such as videos, pictures, and audio for you to get creative. This app is definitely one of my favorites!
The Best!
by MDK♥️ on 2021/05/02 22:38
I love using this app! Even if you don’t subscribe to the monthly payment, the free things available are awesome and so much to choose from! I would definitely recommend this to anyone that wants to add a little sparkle to their social media profile.
Love it
by fmack34 on 2021/05/02 21:26
!!!!
Excelente!!!!!
by AleCriollo on 2021/05/02 15:40
Muy buenos diseños
5/2/2021 review
by jjj11112222 on 2021/05/02 15:12
Needs to be able to print from cellphone to printer, wirelessly, more seamlessly. Thank you ..
Great but serious glitches on the app
by Melaniie_ on 2021/05/02 13:44
I love them for quick, easy, and sleek designs in a matter of seconds, but it’s hard to use it if anytime I want to change the color or select an icon it goes into this weird reboot loop. It’s great if the app decides to work, if not, you can’t get very far. Maybe the web is the best.
Awesome convenient app
by yessenia cisnero on 2021/05/02 11:57
Great and easy to use
Awesome app
by sam-sam869 on 2021/05/02 04:23
Got beautiful desings and so easy to use
App does not work anymore at all.
by Not Taking Care of Customers on 2021/05/01 16:49
I usually have used Canva on my iPhone or iPad. Doesn’t work now. Has not worked for almost a year. I messaged then but they don’t care. They have not fixed it. They said just use it on the desktop. Don’t download. It’s a waste.
I love can a butttttt
by Isaiah Kinsey on 2021/05/01 14:51
I love canva but everything time I save the image or animations the quality of it seems to downgrade leaving me frustrated please fix
Exceptional - Until now
by Gia sanns on 2021/05/01 14:31
I’ve been using this app for about a year to create content for my business. Everything has worked perfectly until yesterday. Now it crashes when too many elements are added (blinks, goes out, comes back up - repeat the process) and I have to start over on a blank canvas for the same thing to happen. I’ve deleted and re-downloaded, signed out/in, turned my phone off & on. With no help. This is by far the best app I’ve used for creation, but this crash has me behind with a deadline approaching.
Canva App
by GECliffy on 2021/05/01 12:31
Amazing 😉 app!! Thanks for having a variety of “free,” greeting cards to design with the option to pay for an even greater array of beautiful customized graphics that truly do feel like actual high quality greeting cards! Other competitive greeting e-cards force you to pay for using their site first. You guys bar none stand alone and truly deserve to receive an award for excellence!
New update
by MsReneeLove on 2021/05/01 11:59
Since the new update I cannot change background colors, or edit any elements on a reels post.
Terrible Update- cannot use anymore
by writerthehall on 2021/05/01 08:06
I loved this app but the new update makes you completely unable to use on the app anymore. It makes me sad because I’ve had Canva for years but now I’m going to have to uninstall it. ~~ UPDATE May 2021 ~~ I got used to the last update and I didn’t think it could get worse but it has! Now the app is pointless. How do you duplicate anything anymore?!!!! It seems like they got rid of that function which was the main thing I liked about the app. DON’T INSTALL. The update makes it easier to use the website now.
Good luck canceling
by Rocket Annie on 2021/05/01 02:23
This app is easy to use but good luck canceling or trying to contact anyone. I canceled and kept getting charged! They sent a refund which was great but they have continued to charge me. Very frustrating! Tried contacting them thru the help center but because it shows I don’t have an active account it won’t let me file a dispute. Maybe they’ll read this review and actually fix this problem!
Best app
by TheOfficalAppRater2020 on 2021/05/01 00:11
For so long I could never find an app that I could use custom sizes now I found one :)
First time user
by Kutie_cece on 2021/04/30 15:34
Omg I’ve always wanted to start a business ig and I’m super happy this is available for beginners!! Thank you!!
Charged and can’t use features
by Mischon2 on 2021/04/30 03:10
I’ve been using Canva since 2019 and haven’t had a problem until last week. I upgraded to a yearly subscription and I was charged the $119 and now I have no access to the pro features. I contacted app support sent screenshots of the charges and then nothing. They responded on 4/22 it’s now 4/29. I’ve heard nothing! You got my money and now I can’t use the features? Sounds like theft to me. I definitely don’t appreciate how I’m being treated as a customer and long time app user.
Encantada
by chamas balloons on 2021/04/30 02:09
Excelente aplicación, me encanta
Great but………
by Thomas smith devroye on 2021/04/29 22:21
It’s a great app! I think there are to many things on pro that you have to bye please make less things that are pro.But it is a great app I would advise ages 5+.
Makes designing super easy!
by srbv on 2021/04/29 21:35
Canva is such a helpful tool when designing and creating content. I’ve used Canva for a few years now and it’s constantly improving with more fonts, templates, and tools. I highly recommend Canva if you love designing and if you love tools that make it easy!
Me súper encanto …I love it
by titty22101986 on 2021/04/29 18:27
Easy,fast,free …the best app Fácil,rápido,gratis…la mejor App⭐️⭐️⭐️⭐️⭐️
😍💪
by noa_mendez on 2021/04/29 18:02
Amazing
Videos
by mktray on 2021/04/29 15:19
I use to love this app now that it has updated I keep getting error messages when trying to download video content
Love this app!
by Nadiii1108 on 2021/04/29 15:15
Canva does so much for your business! Try it out and you will be glad you did
Ok
by Pickled OUTLAW on 2021/04/29 13:14
Never mind it works, sorry😐
This App is the Greatest Thing Ever
by Fancy Nancy 💞 on 2021/04/29 09:19
💞Love It!!!!!!
Font
by rozan j on 2021/04/29 02:50
I hope you could add an arabic font 🥺
Makes me feel like a professional
by Harlym One on 2021/04/29 01:09
Amazing results each time.
10 Stars!!
by kookoo909 on 2021/04/28 21:33
The integration that allowed for schedule posting on Instagram changed the game. This is my one stop shop for all online digital content creation! Very intuitive and easy to use. Pro is definitely worth it!
Overthinking
by moe317 on 2021/04/28 18:28
Sometimes we over think things and think we have to create it or do it from scratch. We get distracted from our goal. This app helps you simplify the small things so we can focus on the goal
It won’t let me open the app
by dhaknfj on 2021/04/28 17:28
when i downloaded it i was so excited to use this app but it won’t let me open the app, everytime i click on it the canva logo pops up but nothing else. i tried to see if it needed to update it or something but it jus won’t let me open it
Great
by Mary in Phoenix on 2021/04/28 14:53
Love Canva!
Constantly crashes but such a good app
by JFfnxn on 2021/04/28 14:45
It’s frustrating because I love using Canva because it’s so easy to design and there’s so much you can do with the free version but it has SOOO many bugs 🙄 I’ve been using Canva for years now and the tools get better but I’ve never gotten an update that doesn’t have the app crash at least once while using it. I’ll still continue to use it because there’s nothing better but they’ve got to fix their iPhone app.
Love it!
by fashionhivesd on 2021/04/28 06:52
Make everything easier for an amateur like me! Thanks
Really nice app
by sdmembereo on 2021/04/27 19:46
I’m not a designer by a long shot , but Canva has helped me in designing things by making the process less intimidating. It’s a highly recommended app for anyone that’s interested in design but isn’t skilled.
APP NOT WORKING FOR MONTHS NOW, usually a 5 star app
by katie.mkm. on 2021/04/27 18:49
Ok, I LOVE this app. It is so helpful and it is just great. However, the app has not been working for months now!! Like at all. It won’t load anything. When I open the app it’s just a white screen with a few text links that don’t work. PLEASE FIX IT! I LOVE THIS APP. This is literally one of my favorite apps of all time.
Cool but annoying
by whatisthis!cp on 2021/04/27 17:44
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
Awesome App
by mac$12 on 2021/04/27 16:14
This app is super fun to play around on and works great! Easy to use as well.
Canva is 5 star from Sheridonna !
by Mamatu1981. on 2021/04/27 16:11
Every since my advisor told me about Canva I felt in love. Usually I use another popular software but now i just use Canva period 😂. I can create everything my business need from flier, to social media banner, t-shirt designs, and now video presentation for my YouTube channel. It’s endless the amount of value Canva gives to my business and I. I ❤️ it so much. I had to get the pro account to get additional features like animation. I love this feature the most. It makes my ads look so fabulously professional. It’s a must have for any small or large business. I highly recommend Canva to anyone who wants to elevate their designs and business presentation.
Perfect!
by ♡︎ 𝑎𝑛𝑜𝑢𝑛𝑦𝑚𝑢𝑠 ♡︎ on 2021/04/27 14:27
I usually never write reviews but because of how outstanding this app is- I have to! This app is mostly free to use which is great! I would like it better though if more free music was available besides that- the other day me a my friend were gonna do a gift exchange...with corona and all that we can’t see each other and don’t have the capabilities of ordering gifts online either...so I used Canva I made her a scrapbook of our memories together..she loved it! Thxx so much!!!!
Love it but needs a lot of improvement
by Debora 3456 on 2021/04/27 13:33
The app it’s self is amazing, it’s easy to use but it’s quite slow and if you are impatient it can be very frustrating!
👍👍😉
by 💐😁💐 on 2021/04/27 00:47
Easy & awsome!!
Canva
by Pack Swagg 808 on 2021/04/26 22:12
Absolutely love this app. It’s been very helpful for my brand in the past couple years. Would like to make a suggestion... Adding more fonts and more effects would be icing on the cake.
A wonderful app
by Gingerella* on 2021/04/26 14:59
When I use canva on iPhone I can’t save my creations to my photo album. UPDATE: This issue has been resolved. Thank you for an amazing app
Printing options Non-existent
by nerdyangellover on 2021/04/26 12:20
Printing is only through them I do not see an option to print on your own printer.
Difficult to use
by Al Kircher on 2021/04/26 07:46
I really, really love the templates and ideas behind this app; however, it is extremely difficult to navigate when doing the customized texts, coloring and text boxes. Try to have at least 30 minutes navigating the site and getting to know its positive points and figure it out its harder points. I wish I could have figured out how to input the music onto my template, so Canva, nice job, and I hope you can reach out to those of us who are less-interested in figuring out things and more interested in getting things finished.
Opens the world
by Innacanoe03 on 2021/04/26 05:52
Canva has made a difference to my start-up business by allowing me to produce professional looking print jobs and social media content on a DIY basis. Five stars from me!!
BRUH
by R pieces on 2021/04/25 20:51
It won’t even load. It’s been 5 minutes and it’s not even loading in!!
Very impressed
by Fdiigdf on 2021/04/25 20:38
Very impressed with the shipping cost and time. Got my shipment in less than a week. Ordered 100 invitations with envelopes for $60. Doesn’t get better than the price and getting to make your own design.
I just wanna make a walking animation AND IM 7!!!
by MMMightyCCookie on 2021/04/25 20:08
SORRY WHY DO YOU NEED MY MOMS EMAIL?!?
Me encanta
by jeimy luna on 2021/04/25 06:12
Edito mis fotos y hago de todo con esta app me encanta
Much better!
by amanda.c.esthetics on 2021/04/24 23:36
With the bug fixes this app is much better!
Thank you.
by @djvibe23 on 2021/04/24 21:14
Canva is simply Amazing.
I subscribed / the app never let me used the features
by Aracelligonzalez on 2021/04/24 20:34
I was so excited for my subscription but every time I created something and I tried using the features I had access to through my subscription I was never able to use them. I try to fix the problem many times via email with the Canva team but no one was able to help. I sent screen shots of the errors in the app, also screenshots of my subscription payments. I think Canva is a great app but paying monthly and not been able to use the features was not cool. Finding tine to write those emails and try to contact the Canva team was definitely time consuming.
Awesome App
by Shadi :) on 2021/04/24 20:02
Actually Canva is a great app
great but iffy after updates
by tooter09 on 2021/04/24 10:01
After the most recent update the app is refreshing each time I open one certain presentation. It won’t let me do anything. It just refreshes over and over. I have tried deleting and redownloading but it’s still doing it. After deleting and redo loading the entire app is refreshing and crashing, not just one presentation. I love Canva and use it daily. I need it to work! Finally after a few days this issue stopped. 👍🏻
Amazing
by Sergio.5252 on 2021/04/24 07:19
It’s a really amazing app ! Life saviors
Wrongfully Charged TWICE
by brm031920 on 2021/04/24 05:58
Signed up for the free trial, Canva immediately charged my card, but did not give me access to the membership perks. I contacted support, they said they couldn’t even find my account or any receipts saying they charged me. I showed them proof of my account, bank statements and google play receipts... they never responded. I was then charged again for the next month. I still don’t have access and I still haven’t heard anything from support. That is $26 they’ve stole from me so far and will continue stealing because I’ve even tried canceling my subscription on google play, and it hasn’t worked.
The best
by angelicatobar on 2021/04/24 04:14
Very good app and well organized. Multi useful
Love the program..the app not so much
by Blu AbleZt on 2021/04/23 18:13
Canva on a computer is a God send. Honestly, one of my favorite editing programs but the app needs help! It never downloads correctly on mobile, things are off-center or it removes the font. I pay $13 a month for a service that works occasionally:/
Developers Please Read!
by TheEquestrianGirl🐴 on 2021/04/23 17:44
I absolutely love Canva! It’s extremely useful for YouTube Thumbnails, GFX Editing, and even my lock screen. I have truly been able to make so many wonderful designs. When I first got the app, I was a bit skeptical, but this is so much better than anything else I have used! My only problem is a strange glitch. Sometimes under my recent projects, it will show templates I never clicked on or worked on. This issue usually resolved itself when I go off and back on. Besides that- this app is perfect! I do have some suggestions tho! I would love if maybe you could add a YouTube Banner template. These are really hard for a lot of people to make, and I haven’t really seen any. This would for sure bring more users to Canva! I would also really like to see some more photo editing along with the design. Perhaps some aesthetic filters, or black and white fades. I know this isn’t the point of the app, so I don’t mind the app being without it! Overall, Canva has just been so wonderful to have and I would really recommend it. Thank you for making such a truly delightful app!
OJMM
by Only Jesus Medical Mission on 2021/04/23 14:18
Awesome. Easy to use.
تطبيق رائع
by ابوعبدالعزيز الكثيري on 2021/04/23 14:17
جنيل ورائع و يوفر وقت
Nice
by futfhjbncb on 2021/04/23 11:52
Very resourceful app
Love it, makes my projects much easier
by Tootsie219 on 2021/04/23 05:40
Make my project
Can’t say enough GOOD about Canva
by estrellazul1985 on 2021/04/22 20:48
Okay so I have used many many apps and Canva is hands down the BEST ! I also uses it on my laptop which is amazing I have created so many amazing things for my organization !!! I will never use anything else has a huge variety of templates for whatever you need and amazing art to choose from. I get to excited when I sit to create something ! LOVE 5 STARS !!
So Simple
by Ricci Bryan on 2018/11/03 03:37
This app is so simple to use. There are a few quirky things. #1 Once I load a photo into the app from my album, you can’t remove it. #2 You can’t add multiple photos in a design or I haven’t figured it out. It’s a one photo per design app. I do love that they’ve now added the ability to add two different fonts in a design. #3 Doesn’t allow you to name designs. #4 it doesn’t allow me to save the different variations of my work. For example one of my insta posts was done with 3 different color backgrounds, B&W, and a faded effect. Each time I modify it, the work I wanted to keep is overwritten instead of it creating addt’l files with all variations. I now export before I make changes. It can challenging when you have 30+ social media accts for six companies. #5 I have to modify a design in order for it to save to ‘my designs’ as opposed to just selecting it and others to determine what I want to use. Overall, the app works great, it has so many options to make it happen. I use this app in addition to a few others in combination since you can’t photoshop in this app. I love anything that makes my life easy and Canva does that!!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Top Quality
by mlebow910 on 2021/03/26 01:33
This app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Not what is used to be/Unusable
by ChantélFrancins on 2021/01/27 04:16
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
Not iPhone/finger swipe friendly
by MatthewC21 on 2020/05/01 12:05
The idea & layouts of the app are fantastic, it offers tons of ideas & inspiration for many different types of projects. However the templates they offer are incredibly frustrating to use on my phone with my finger. When I try to edit one of the templates I find it’s too difficult to properly choose certain elements with a finger tap. When trying to change the pre-written text its next to impossible to get the curser in front of the text box’s because the program thinks I’m trying to change the background image rather than the font. When trying to resize a graphic manually it almost always shrinks the image to an microscopic size that is then impossible to enlarge again. It gets so frustrating that I end up closing the app & using something else all together. I’m sure if you’re using an iPad with a pen it works beautifully. I’ve had some luck using the blank templates to create my own ad’s but one of the biggest draws to the app are all the fantastic pre made templates available. If it were easier to use on my phone I’d pay for the premium version.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Worst customer service ever
by Tingo on 2021/05/03 13:43
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible. My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account. Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
No help!
by Peter's daughter on 2021/03/12 00:39
I’ve reached out to Canva twice, and it’s been three weeks and I still haven’t heard from them. I had the free version but wanted to do a trial for the upgraded version for my business. I saw they had a 30 day business trial, and yet, when I clicked on the trial period it only gave me two weeks of trial. And on top of that the trial upgrade didn’t even work for me: Every time I wanted to use one of the upgraded features their app wouldn’t let me, and kept on asking me to opt in for the trial, which I already had. It kept on saying error and that I already signed up for the trial even though it didn’t work. I reached out to Canva to see if they could help me. But no, no response back. It’s been three weeks now and not even a peep. The “trial” ended and I forgot to cancel it, so on top of it not working I also got charged $ for something that doesn’t work. I canceled it for next month so that I won’t get charged for something that doesn’t work. Very disappointed and a waste of money. Too bad because I really wanted to try it out for my business and see how useful Canva would be for my brand. Turns out not useful at all.
Very good app
by Mrclutch420 on 2019/11/06 00:17
They’re always trying to improve this app and they’re very much on top of things. I use this app nearly every day to make edits and designs and it has been extremely helpful for me. With every app, it takes some time to getting used to, but it’s a great app! 👍🏻 Ps, there has been an issue lately where the app closes an edit if you leave the app for even like 1 minute. It makes you re-open the edit over and over again. This is the only issue I have ever really had. Also when I saved my edits, the fonts would sometimes move around. You can get past this by simply screenshotting the pic, and then cropping it in your phone:) hope that helps someone out there! I have confidence that the Canva team will continue to make improvements and fix these minor issues.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Great app that’s been ruined
by Cameron0208 on 2020/03/19 01:34
Canva used to be a great app. Keywords being ‘USED TO’. App is hot garbage now. Terrible controls that make editing nearly impossible - you are basically forced to rework your entire design any time you need to edit or move a single item because the selection control is abysmal. It actually takes LESS time to delete and start over than it does to select the item you want to edit, edit it, and continue. That’s RIDICULOUS! Almost every single review mentions the awful selection controls, yet all the Canva team does is say ‘Sorry’. No one wants or cares about an apology. How about you fix the issue?! App also has a ‘bug’ (probably intentional) where if you add an image with transparent background, the app adds a background automatically. Uhh. It’s transparent for a reason! The designs you save are NEVER the way they look in the app. Hey Canva, newsflash, you don’t get people to buy a pro subscription by making the free version a limited piece of garbage. You apparently need to learn that. Maybe you can learn that after you learn how to make a good app. Until then, app deleted.
Help
by VV1956 on 2018/12/28 02:52
I really really want to like this app and website. I recently downloaded to iPhone, iPad and website on Mac. There seems to be limited help and support for figuring out how to do things. The tutorials are extremely basic and I’m struggling with completing a few tasks. The potential is huge but the iPad app to so very basic you can’t do much. You cannot got to the web version in Safari because it forces you to use the iPad app instead. I’ve tried to email support for help but there is no support so I ended up finding a link stating something was broken. We’ll see if the developer answers. There needs to be a better system for figuring out to use this. I am trying to navigate within the website version on my Mac because that’s really where this shines however some of it doesn’t take any sense. For example, I created a logo but cant seem to use it anywhere or create other things I need like business cards, postcards, website banner etc. using that exact same logo. It should be easier. Help!
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
Great for what it does but could be better
by Gabneg on 2019/03/12 21:04
I wish a few tweaks were made to make it more efficient. First, I wish I could filter through free images but it won’t let me. I get the pop up message telling me to upgrade. If it’s not available on the free version then don’t make it an option. It’s so time consuming scrolling through hundreds of images/graphics trying to find free ones but hey it’s the price I don’t pay 😊 I wish I was able to save different versions of my designs. Just because I change one aspect of it doesn’t mean I want the current version saved/overwritten. Now I have to make a copy make the changes there then save that copy as my other edited version which is a pain and can be easily fixed. I also wish there was an option that would allow me to write/draw On my designs. Overall, it’s great for what I need it to do but minor tweaks could make it that much more amazing.
Finally gave up on paid subscription
by midtnmomma on 2019/09/22 13:18
I’ve been using Canva for over two years, and had the paid subscription for the past year. I used the mobile version almost exclusively, and it had issues more often than it actually worked as expected. I wrote a review one time and attempted to get help only to be told “we can’t replicate the issue”, and coincidentally, there was an update after I submitted the issue that fixed the problem. It crashes, features don’t perform the way they should, most recently, it failed repeatedly to save a very simple graphic over multiple attempts in a 24 hour period. I’ve cancelled the subscription and will be using other apps that are more dependable. Not to mention it seems as though the “free” illustration options improved under the paid service-items I don’t recall being able to use when I wasn’t paying were now showing as though they were available for free...confusing, and such a disappointment because I do like the simplicity of the app.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
New Update with many flaws
by User 071010 on 2018/12/31 08:08
This app was initially a great app. It’s easy of use and the ability to edit on your mobile device was great. Unfortunately, with the new update there are many bugs which makes the app very frustrating. I find that I have to go back to the computer to do all my work. The app doesn’t save the changes I make to blurring images so nothing saves and I have to wait until I have a desktop to make the changes. Also, with the new web version, you can’t edit some of your designs in the app. You have to go to the web application. If someone shares a design with you, you can’t edit it on the mobile app. You have to go to a desktop. The mobile site forces you to use the mobile app so you can’t get around it and you have to wait and plan to have everything done on your desktop eliminating the convenience of a mobile app. Overall, I think the design options and what it has done for us who have little to design skill is great and I appreciate that, but the level of frustration with the mobile app is so frustrating!
Cool but annoying
by whatisthis!cp on 2021/04/27 17:44
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
Disappointed. Is it just the update?!?
by sizzle iphone on 2019/02/09 14:47
I really wanted to love this app. I created a small project before and the experience was good. I have to agree with others that the recent update for iPad is not good. As I’m trying to work on a presentation, I find the iPad app is incredibly frustrating to use now. Changing the text on a page template requires severe tapping or holding to bring up the edit fields. And when you click done, each time the window closes and takes you to the last page instead of the template you were working on. It’s taking three times as long to finish something so simple. Also the template “layout” I want to use doesn’t show up on the iPad. So I had to add the template to my designs in the online version in order to see it on iPad. Giving up on the iPad version and going to use the online version on desktop to finish the project I started. But to say the least, I’m disappointed because I am looking for a good iPad app that has the creativity and functionality.
Little Design Issues
by tayhow14 on 2020/07/16 16:16
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Was ok, but now you have to pay...
by MaloryB on 2019/04/19 16:11
From recommendations from others, I started using this app and absolutely loved it...even though some of the pics weren’t great quality at times, when downloading pdf versions my items were missing or in different places all over my projects (I still managed to make it work out ok in other ways), and trying to save or edit my projects at times took too long. Because others loved this so much and even used it for their projects (and because I didn’t know of any other apps to use because this was so easy to use when I first started), I have kept this app. Now, to use some of the features I frequently used, I have to pay. I’m sorry to sound negative, but at first...this was such an awesome app. And ever since I first started using it last year, every update that’s happened, this app has started become one I don’t go to as much as I did at the beginning. I don’t mind a onetime fee if it’s #1...affordable...and #2...worth the cost. Sorry.
The App version of Canva has become awful
by Devonne123 on 2020/06/01 19:02
I’ve used Canva over the last few years for my resumes and some collages and never had a problem. I would mostly use it on my phone because of the convenience and have had issues with my laptop keyboard so I didn’t use the desktop version much. Sometime in the last months, they may have updated the app version or changed something in their system that makes the app so buggy to use. Nothing moves to where you want it, things will move even if you don’t want it to, you can’t grab the text u want because it’ll grab literally everything else around it, changing sizes of text and images is an 5 min ordeal. I’ve tried using the app on my iPhone and iPad and it so difficult to change anything you want on an document anymore. Honestly the desktop version I don’t have an issue with and have been stuck with using. Don’t even bother with the app, just use the desktop version if you have the option.
Convenient but has some issues
by MadMusic26 on 2020/11/27 18:52
The Canva app is pretty convenient. I like having access to my projects on the go and it’s very useful to be able to see how something will show up on a phone/tablet. But there are still some limitations and issues. The most annoying has to be accessing your photo library. I use the app on my phone and before uploading a photo to Canva I like to use other apps, or even just the built in editing on my phone, to rotate, crop, and alter my photos slightly. I then save these to my phone’s photo library. The thing is, when I open my photo library in Canva these changes are never reflected instead showing me unedited versions of my photos or not showing newer photos at all. It’s either a massive delay (an hour or more) or the changes are never reflected and I end up using Canva on my computer anyway. If they could fix this issue the app would be close to perfect.
The iPad/iPhone app needs work
by Shirpaderpa on 2020/07/12 18:04
Canva can turn anyone into artists, designers, and content creators. It is incredibly easy to use and offers beautiful templates, graphics, stock photos and more. I’ve been using it for a couple of years now to create social media content and promotional/educational flyers. However, I have one BIG complaint... working on a design across multiple devices (desktop/laptop to iPhone to iPad) is SO challenging and extremely glitchy. For example, I created a flyer in Canva on my laptop. When I open it in my iPad, the spacing between objects and text is messed up and random bullet points have been added to my lists. It’s hard to navigate, move graphics, and edit anything on the iPad (and iPhone). Please at least create an tablet/iPad-friendly version of Canva that has a similar interface as the computer application. The iPad Pro is the most popular tablet for designers and content creators.
Love this app but a few frustrating glitches
by aengman87 on 2020/04/11 09:49
Absolutely love this app but very frustrated with a few glitches, as I use this proffesionally and keep running into the same issues. Issues are as follows: when making a design and everything is aligned perfect and ready to save, after saving the graphic is saved differently than the graphic that was finalized. Text moves, words overlap, animations move locations, or alignment changes. In addition, when using the video feature, the logo is no longer transparent. I pay for the premium version and unfortunately a few times realized the changes after already sharing the graphic to social accounts. Sometimes ill fix and change multiple times only for it to happen again and again. It seems I am saving 10 different versions of each graphic before getting the one I finalized and sometimes have to start over from scratch.
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