Screenshots
Search Visibility
App name
Canva: Graphic Design & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos—even if you’re not a design expert! Whether you need an Instagram story, logo maker, or birthday invitation—create all these graphic design needs and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Design Twitter banners & Youtube thumbnails • Make cards, invitations, photo collages and even use Canva as a poster creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, online invitation creator • Simple and free image editing app • Photo collage maker, flyer maker, banner maker for any occasion • Design motivational quotes and humorous memes • Party invitation maker, school poster maker, video banner maker • For business: brochure, resume, presentation, promo poster maker WHAT PEOPLE ARE SAYING “Great app! I love to working on this. For academic, professional and even personal projects, Canva really comes in handy.” “This app has helped me with ALL of my business related designs including logo, brochures, gift certificates! Easy to use and produces visually stunning & professional materials! And, it’s tons of fun!” “Canva has made my Facebook & Instagram look way more professional.” CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. Add a video to your next Instagram Story to make it come to life! COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalize presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at USD$12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the canva app for iPhone. --- Follow @canva online for exclusive design tips, updates on features and news. Got questions or comments? Get in touch http://canva.me/ios.
iPad App is BUGGIN
by Amburrrrrrr on 2021/01/18 04:18
I love this app and how it automatically saves your progres. Has so many options on templates and the subscription service allows you to add new fonts etc. But the iPad app always crashes! iPad is my favourite device to use Canva on so such a shame but other than that a pretty good app. Worth the money
Canceled subscription and still being charged.
by Ney B Marie on 2021/01/18 00:04
I upgraded to pro in order to help my son with a school project, then cancelled my subscription in November. I was charged for the subscription in December and just today, despite both canceling the subscription and requesting a refund in app. I’m really not pleased and would just like my money back.
Superb
by Cupcakeroz on 2021/01/17 22:11
Best app for editing publishing! Everything in one! Couldn’t have achieved such greatness without you guys!
The best 😍
by Nichy_23 on 2021/01/17 20:03
Estoy comenzando con mi negocio online y esta app ha sido mi mejor aliado. Es perfecta para crear contenido y que sea llamativo. Honestamente es la mejor app que he podido adquirir hasta el momento.
A cada actualización queda peor
by Euro26 on 2021/01/17 18:25
Es una app increíble, pero cada día molesta más utilizarla, por eso me cambie a otras app más sencillas y con el mismo resultado, bueno mejor.
Waste of time
by Arnelie on 2021/01/17 13:33
The app does not work. I’ve tried 3 different phones. Still doesn’t work.
Designing for Cricut
by dmarie71 on 2021/01/17 11:30
Much easier to use than design space.
Recommended
by baaska07 on 2021/01/17 11:08
Very useful app. It helps a lot
Major Saving Issues
by well_thoughtout_critique on 2021/01/17 03:43
Veryyy buggy when it comes to saving. Also, buggy while designing - elements seem to have a mind of their own! From freezing to disappearing (another issue to watch out for while saving your work) - the app is simple to use and loaded with free features, but it is a pain in the neck when you want to save and share your work online. 3-4/5
I Love using Canva
by The Eagle on 2021/01/17 03:10
Is a great tool for many things, whether I used for the office work or personal creations is very easy and make you look good.
Professional design for the DIY amateur masses
by Originator 88 on 2021/01/17 02:54
I rarely have no criticism for an app or service but Canva is just phenomenal so far. And the cost of premium images seems to be a consistent $1 a la carte which is very fair. The only criticism, now that I think of it, could be their printing prices. They’re very high. But they also offer 40% cash back with Rakuten which makes the prices fair. Anyway Canva truly is simple and user friendly and the design are premium but often free. Thank you Canva.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Canva is nice
by sabasnieves on 2021/01/16 18:03
Excellent app to create
First Project
by foho240 on 2021/01/16 16:22
Fantastic
Canva is nice
by syabearbooger on 2021/01/16 15:05
It nice and I love it! But I kinda hard to use. I made a book cover but it did not have a spine. It hard but when you get the hang of it you love it.
Missing instructions
by kadesummer on 2021/01/16 13:06
Frustrates me
Nice
by Sartawpwe on 2021/01/16 10:25
Good for advertise
Amazing!
by xostvcyyy on 2021/01/16 04:10
I searched for the perfect app to help me with my intro to a video and this was perfect! It has everything you need. Super easy to use and best of all FREE! Yes there are stuff you have to pay for but a lot of it is still free! This app lets you be very creative and I absolutely love it!
Happy new year
by Tereya Grace Philemon on 2021/01/16 01:03
Awesome products
STOLE MY MONEY
by ohdearhair on 2021/01/15 21:43
I signed up for PRO VERSION since November and the app crashed and since that I haven’t been able to use the paid version but they keep charging me. Trying to contact customer service sin December and they hevnt fixed the issue. Worse customer service.
Way to slow
by gdhdisiwn on 2021/01/15 18:45
I like this app I write on Wattpad (@StateAlchemistCat) and this helps with the covers But it’s S L O W Like snail pace slow It takes a good 35 seconds to load for like ALL the stuff and it’s so annoying
Glitch city
by ashleybanksx on 2021/01/15 07:26
Was super excited that the app now had the same features as the website but the app is so glitchy, I’m lucky if I can get to use them all..
.
by allywestcoast on 2021/01/15 05:59
W O O O W !
Best Design App
by noahraivala on 2021/01/15 03:48
I use Canva to make infographics for Instagram, and it is so easy to use. But at the same time you can make such stunning visuals. There are also so many endless drawings, shapes, and fonts to choose from. Very good app and I would recommend it for anyone. Keep up the amazing work!
This new version of Canva is the worst
by Wendie.Beautie on 2021/01/15 02:04
This new version of Canva is the worst!!!! Used to love this app so disappointing
Love Canva
by JAlonzoA on 2021/01/15 01:31
My one stop shop for all of my creative needs
Awesome!!!
by The Happiest Hap on 2021/01/15 00:57
Canva is SO easy to use and it’s perfect for me! I designed a cover for my book in a matter of minutes using free stock photo stuff. Works GREAT!
Amazing for edition
by Apenas uma garota on 2021/01/15 00:40
This app is amazing guys! I do so many editions with it!!! Definitely worthy!!!!!!! Love it so much. Many designs and you don’t have to pay.
Jesus Is King & Canva Rocks
by Saved by the blood of Jesus on 2021/01/14 18:20
I love Canva, an excellent tool for making posts and flyers!!!
6/5 ⭐️⭐️⭐️⭐️⭐️⭐️
by cookobow90 on 2021/01/14 16:29
This app is amazing! I have tried doing stuff on desktop as well, and this app is amazing!! Highly recommended!
Not working
by neshat_ygn on 2021/01/14 16:20
Why story animation is not working for me??? It’s not fair
!
by hzhcgdj on 2021/01/14 16:14
Easy to use
Absolutely love Canva
by Lilposhr on 2021/01/14 13:00
I have ADHD or as we say in ny fast brained) 🙃Canva doesn’t waste a minute of my time. So grateful for it very day. I know it’s a tool that I can jump on get the job down correctly, successfully, and beautifully every time. So many uses... social media. A beautiful letter .... need I go on? Thanks TO YOU WONDERFUL guys and gals for creating it. XO
Obsessed!!!
by ayesarita on 2021/01/14 09:59
Literally my favorite app ever❤️
Constantly crashing
by Frau Emmie Schaber on 2021/01/14 07:41
Jan 2021 Update: The problems continue and actually are getting worse. I try to upload a video to a design. IF it eventually uploads the app and now the desktop site will crash and delete my video from my uploads. Canva, you don’t seem to have any respect for your users and you’ve got a lot of nerve charging for it when it only works sometimes. The HOURS I’ve spent trying to complete a design that should take 30 minutes. And when I contact you about it, I don’t hear back. The minute I find something else with the features I need and actually works, I’m off Canva. —————— Yes it’s easy to use and has all the functions the desktop site has. But this thing crashes on me multiple times a day. Probably ten times a day, no exaggeration. Suddenly it freezes up, won’t do anything. Other times it gives this message about “you can continue editing but you’ll probably lose your work.” It’s infuriating. I really enjoy the program but not sure how much longer I can deal with this app.
Great app!
by GPC CORNDOG on 2021/01/14 06:58
Great app for making thumbnails for YouTube videos!
New company
by Jaygottithomas on 2021/01/14 01:02
Easy to work
Easy marketing
by Mrs. TeeGee on 2021/01/13 22:23
It’s a simplistic system that’s easy to understand. A novice marketer can create their own advertisements.
It’s okay
by Jay5683660 on 2021/01/13 18:01
Doesn’t save fonts correctly no matter how you download the design. It will do it once, then if you have to download it again it will be wrong basic font. I also pay for it so I have “access” to more fonts. But they don’t download correctly on the mobile app. (Yes I deleted and re-downloaded the app, tried multiple ways, tried downloading in different format, etc)
Awesome app
by stormcloudxx on 2021/01/13 16:34
I love this
Es perfecta
by Daniveka on 2021/01/12 23:51
🌟🌟🌟🌟🌟
Doesn’t work
by Jrtoone on 2021/01/12 19:49
I’ve tried deleting and re-downloading, but the app simply won’t work on my phone.
It’s great but....
by Carley Pettigrew on 2021/01/12 18:23
It’s a great app and tool to have, but it’s always so glitchy. I have to open the app three times before it will open and run. Even then, it doesn’t always run correctly. The app will crash in the middle of projects, losing all my work. It will freeze or crash in the middle of downloads, and erase the project. If I actually manage to finish a project AND download it, 80% of the time it downloads a previous project and I have to wait through another download of the CORRECT project and hope the app doesn’t crash. The desktop website is far more reliable, but I don’t always have access to it. The app is super convenient giving me all the options at hand, but the app is SUPER unreliable. I wish the creators would keep it updated for the users to enjoy.
It’s meh
by mrfmichelrobodogfullerhouse on 2021/01/12 14:41
I love it so much I love using it for my YouTube channel
App.. not so good.
by lavenderwitch73 on 2021/01/12 04:18
When I use Canva on my laptop it works great. On my iPhone.. not so much. Trying to upload my own photo and replace the one provided is impossible. I just about cracked my screen hitting every spot, button, arrow, etc.. to get my photo in the right spot. It’s proven to be useless time and time again. Which stinks since I use my phone for everything from sales to blogging. Very frustrating and disappointing 🤦🏻‍♀️
TRY IT
by kaneshaish on 2021/01/11 20:11
It’s amazing! Makes life easy with cute, easy to work graphic creator.
Los amo
by Jennifer Campuzano on 2021/01/11 19:12
2021 nuestro año
Easy To Use
by Keisha-Paris on 2021/01/11 17:32
Love the different variety of templates. Easy to use editing.
DESKTOP > APP
by MakylaCB on 2021/01/11 17:24
love the desktop version but the app version has so many issues
Canva is the best.
by ilovechurchill on 2021/01/11 16:36
Canva is my favorite tool for my business. I use it to make all my magic and dreams come to life, and I am forever grateful. It’s the tool for you to use to spark your own creative energy. Love it!
Horrible Update
by CaitlinE89 on 2021/01/11 15:55
I LOVED this app and have used it daily for my multiple businesses. The most recent update slowed things down so much that it is almost impossible to use. I will be cancelling my Pro subscription until these issues are resolved.
Good
by A Saguaro Cactus on 2021/01/11 04:58
The Text sometimes doesn’t want to play nice and I’m sad
Horrible for IPad
by CindyForever16 on 2021/01/10 23:28
I only downloaded/paid this app because everyone says it’s the best but the amount of glitching it does when I’m using it on my iPad is ridiculous. Using my pen with it makes it even harder. This app definitely needs an update for iPads ,ASAP. Looking forward to using it in the future it things change.
Change it back
by Jade salty on 2021/01/10 22:18
I’ve used canva for years now, did all my work and school graphics on here and it was easy to use. Up until the latest update. It’s difficult to use, I don’t know where anything is anymore, is incredibly glitchy and just isn’t as good as it used to be. It was a perfectly fine up, suggest changing it back to what it was
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Awesome!
by D to the T to the A on 2021/01/10 17:33
The title of this review by me is enough: it is awesome!
Stole my money
by oceanlover22 on 2021/01/10 16:09
This company stole my money! Said I was charged a subscription, never put in my credit card info yet they got it some how. My account shows that I have no active subscriptions through them, both on my iPhone and their website! Freaking robbed me!! I’m a single mom. $119 is a lot of money! I’d give zero stars if I could! Beware of this app!!!
I loooooove Canva!!!
by commercial Property Insider on 2021/01/10 15:05
Canva is the best!! Its so fun to let my imagination run wild over here in Canva land!!! Use Canva & you wont be needing much snything else!! With all the value Ive gotten from Canva over the yesrs, Im happy to pay the small annual rate for the full options! Pick Canva, you wont regret it!! 😇😇😇😇
Very good
by Thai. hau on 2021/01/10 02:21
Good
Greatest App I Ever Used
by 1Love4 on 2021/01/09 23:55
The hands down best app for editing.
Easy for beginners
by buttrrrtbuttttrr on 2021/01/09 22:43
It’s my first time using an app like this and let me tell you how easy it is to make an intro and an outgrowth for a video love love love this
It’s bad.
by ABGEC on 2021/01/09 20:44
So I got it and I made a password it said”too easy to guess”10 TIMES!!!!so then is said”too many times failed come back in ten minutes”😡😠😡😠😡😩😫😠😡I don’t like it.
Love!!
by Kay $02$ on 2021/01/09 17:37
So easy to use and so many free images 😍
The BEST graphic designing app!
by artist_forever on 2021/01/09 15:26
This has to be my fav app! You can design anything from tickets to posters, with millions of templates to get you started, you can add text with thousands of fonts, animation stickers, vids, pics, and much more! You can also create your own poster, ticket, insta post, worksheet, and more from scratch! Add whatever you want to it!! This isn’t even all! This app is the best app out there.
Love it!
by Tagjazzz on 2021/01/08 20:55
I’ve been using Canva for about a year now. I’m certainly no professional, but Canva is user friendly and has helped me complete small projects as need be.
No help
by ericat0817 on 2021/01/08 16:46
I’ve been using Canva on and off for years. After my card expired I changed my Pro to to an Apple subscription. I was charged but wasn’t able to access Pro anymore. Even after emailing my Apple receipt and subscription confirmation Canva won’t fix the issue since I can’t find the receipt on their app. Obviously if there was a receipt I wouldn’t be having this issue in the first place. I’ll be finding a different site now.
Update
by Brenderz777 on 2021/01/08 16:10
I HATE the new update — it’s so slow and lags all the time. I like the first one better. The new one is more confusing.
The glitches are getting out of hand
by Almarely214 on 2021/01/08 09:14
I have tried for many weeks to use this app like I used to. It’s one of my favorites and at this point it’s an essential for my business. But whenever I try to edit a random creation I get a random glitch. My screen starts blinking over and over which ends up in me having to delete the design since it doesn’t budge at all. At first I just kept saving the design and making copies so I could avoid having to start all over, but this has led to me having to making over 10 copies per design of how paranoid I am. I spend a lot of time creating things and many times I have to delete whatever I’m doing to avoid a seizure due to the excessive blinking and glitching. I have screen recorded this because it’s extremely weird. At other times it just doesn’t allow me to keep editing what I’m doing so I have exit the app or delete the design. Please fix these things they’re making the experience of using this app so bad!
Bad app
by courage and conviction on 2021/01/07 19:39
It’s a bad app and it won’t let you sighn in some times and it is just not as good as I would like it to be
Horrible Update!
by MariaDiTo on 2021/01/07 19:10
This app was my go-to for creating instagram stories and YouTube thumbnails; however, the most recent update ruined the amazing features of the app. It is so much more difficult to use, especially when uploading photos and needed creations of a specific size. Not to mention, exporting is a nightmare. Time to find a new go-to.
Great service
by choosen vessel on 2021/01/07 18:37
Great apps did my save the date for my wedding
New update! 👎🏽
by xoMrsHenry on 2021/01/07 13:22
I’ve been using Canva for 2 1/2 years now and I honestly don’t like this new update. It was a lot simpler and easier to use before then. Now I rarely use this app anymore!
Great app
by $$$&dog on 2021/01/07 02:45
Ok so this app is awesome you can make so many thing on it! So the only thing that I would make different is being able to get to things easier like when your making a video have it easier to make. But other than that this app is great!
Amazing
by kirr07 on 2021/01/06 21:37
I love Canva so much it has endless amounts of ways for you to design. You can make cards, posters, post cards. All made by your hands. And their are templates you can use as well I love Canva. I really encourage you to get this app. 💚💚🙏🏽☺️🤩
Pro Subscription-RIP OFF.
by ImSerious. on 2021/01/06 21:05
This is the second or third time that I’ve decided to upgrade to Pro for business purposes. Each time I am reminded as to why I cancel my subscription. I am trying to make a simple logo with Pro elements/icons that can be customized and it never saves my color edits on download. I am about to go ahead and cancel and request a refund simply because the Pro features aren’t doing anything that I need them to do.
Good Premise but
by Tiffany1788 on 2021/01/06 20:41
I am annoyed that I pay for this app and it’s constantly freezing when I go to edit text, clicking the wrong elements and overall just glitching. This hasn’t been happening until recently. Time for an update.
Not working today
by J☝🏽 on 2021/01/06 17:01
For some reason I am not able to move text on my phone or iPad but I can on the computer . Can this get fixed ? I love working on the go
First time
by IRONLADYFITNESS on 2021/01/06 16:44
This is a very good app! I will definitely be using it more
ITS AMAZING
by Melishshs on 2021/01/06 16:03
It’s just amazing
Great app but.
by cjkeera on 2021/01/06 15:40
This app is amazing. I have never found one I used more often. Nothing compares to this one so far. Has everything I needed as a social media manager. My clients never disappointed with any job or post that I have created from this platform. But.. I ran into a snafoo when I had to interact with customer service over a technical error. I purchased a 12.99 subscription. (Loved this app so much I skipped over the trial) when I went to use the app however it would not allow me to use any pro features. It kept sending me back to pay for a subscription or use point to buy what I was using. I contacted apple, they said it’s a developing issue contact Canva. Easy right... well only contacting through email I was asked for receipts. I went above and beyond (mind you I made it clear I just wanted to used the app I AM NOT requesting a refund. I just want to use the features) I sent them screenshots of my bank statement showing the withdrawal, screenshots of my apple subscription 2xs. Screenshots Showing “paid until the 18th of January”, screenshots of the error saying “you are already subscribed” when I would try to use pro features. I send my apple subscription (where it shows in my apple store) yes after several emails nothing I sent was proof enough. They wanted something specific that my phone is not new enough to offer. So I just got overwhelmed. I began to feel as though they thought I was trying to get something for free from their service. When I feel not trusted - it truly does not sit right with me as a person. So just make sure if you subscribe and have any trouble have exactly what they need or you might be out of luck, or feel that way. Sadly I never requested a refund from apple (although they offered more than once) but that was not my issue. My issue was that I was treated as though I was trying to scam them out of their service when in reality I was trying to get the program I purchased. I did unfortunately cancel the subscription which allows me to use the pro features until the 18th (even though I can’t) but I won’t be billed again. The app it’s self is absolutely amazing and beautifully made. 5 stars for the app 2 stars for service.
Aesthetically
by pacenita2020 on 2021/01/06 14:36
Great app, easy to download... templates galore 🇩🇪
Print Options
by vsfnnmk on 2021/01/06 09:54
I would like to create a template for printing.
I really love canvas!
by rccaagg on 2021/01/06 07:17
It already helped me to create a lot of meaningful images though I am not a professional designer! It is such a great invention!
New update
by LSmith87 on 2021/01/06 06:22
Won’t save videos
Best app since YouTube
by goldenretrvr on 2021/01/06 05:22
The absolute best app ever. This app isn’t one of those apps that only gives the good, aesthetic things to the people who pay. This app provides a wide range of music, elements, stickers, and more all free of charge! I use this app to make YouTube videos, and they always turn out great! I used Canva for my banner as well! Definitely recommend! They also have a wide range of pretty fonts to use (not just the overused Google Fonts.) This app I have been using for about 2 years, but got the iphone app just to write a review. I do recommend adding a feature where we can add our own music, not just music you have in the library. This may be a feature already that I just have not found.
Great app! Horrible layer selection options
by notabotaddmysnap@doomwaits420 on 2021/01/05 17:19
I stand by what I said. Perfect app besides the issue selecting layers.
Good for business
by Shesabeauty_SC on 2021/01/05 16:56
I love this app I no longer need a graphic designer for every little thing
Mobile Version Fixed (Jan, 2021)
by JennyVyas on 2021/01/05 16:18
The mobile app stopped working for the 2nd half of 2020, so I canceled my subscription, but all issues are now fixed and the app works better than ever on any browser / app version. Well done, Canva. Resubscribed to the pro version! 🙌🏽🙌🏽🙌🏽
Used to be a favourite app
by AnnaM224 on 2021/01/05 06:35
You’ve completely screwed up the app. It’s painful to use. It still has its uses, I guess, but I would really love if you got rid of every single update you’ve made.
Keeps asking me to pay when I am a pro subscriber
by AKAEGUL on 2021/01/05 03:13
I paid again 2X on my ipad even though I am subscribed thru the App Store. It keeps asking for me to pay again from within the app. Not asking to restore. Also branding kit only shows up on my phone. Not the ipad. Plz refund and fix
Perfect!! 🙌🏻
by zule421 on 2021/01/05 01:40
I love this app!! ❤️ It has everything I need for any project that i have on mind!! This is an app everybody with projects and business should have. Thank you!
Looovvvve
by WatchAsh on 2021/01/05 00:55
Canva is one of my favorite apps! I design things for my small business and I absolutely love the quality and ease of this app.
Good job
by luli12345678 on 2021/01/04 17:37
Very good app
Excelente app love it
by josie88777 on 2021/01/04 16:06
Me encanta esta app! 🥰🥰 puedes hacer lo que quieras en ella. me es muy útil y de mucha ayuda en mis calendarios 🗓
Great graphics, horrible app
by aluckymommy on 2021/01/04 09:52
I love making graphics with this app for my business, however, I can’t use any of them because they keep disappearing. I save my designs to the app first and then to my phone. When I go back in, my designs are either missing completely or it’s there, but not as I saved it. They saved to my phone just fine, but now if I need to edit it or duplicate it, I have to start all over. In the past 2 days I’ve lost around 10 graphics. I put time into making them and the just disappear from my designs. I can’t get them to save to a specific folder at all. I’m using the free trial of pro version, but why on earth would I decide to pay to keep it if every time I open the app I have to start the same graphic all over again?! Waste of time! The graphics and features are really good. That is what makes this so disappointing. I want to love the app, but until it saves my files correctly I am done.
Downloading designs to phone is off
by Curvytraveller on 2021/01/04 07:00
When I have a design with multiple pages and download them to my photo gallery, some of the designs will not show up. And I don’t see an option to select which page I want to download like the desktop version does. The desktop version is easier to use than the app.
Expression
by #jennifromtheblock on 2021/01/04 05:39
I love how I can create wait am thinking and get ideas from Canva !!!
Barely Works
by _traylo on 2021/01/04 05:01
They have made many improvements to the app, but it still only halfway works. I can create multiple designs on my computer, then open the app to save it to my phone and it will only save the very first page. It will literally save multiple copies of the first page of my design instead downloading each one. And that’s only if I can even get the design to open in the app first!!
Disappointed
by Whitlisle on 2021/01/04 03:48
Currently a monthly subscriber. During the trial period I designed an obituary. When it was time for printing I noticed changes after I downloaded for printing. Spacing was off, so margins were interrupted and paragraphs were spaced incorrectly. I had to spend time compensating for possible unforeseen spacing issues so that my prints would reflect what was shown on Canva. Now I’m working on a logo and I’ve run into tooooo many issues with downloading the finished project. Colors I used in Canva disappear when I download the design. It’s been 2 days since I requested help with a design flaw in THEIR program and I still haven’t heard from them. But they definitely didn’t waste time taking money at the end of my trial period. I think this may be my 1 and only month of subscription.
So Simple
by Ricci Bryan on 2018/11/03 03:37
This app is so simple to use. There are a few quirky things. #1 Once I load a photo into the app from my album, you can’t remove it. #2 You can’t add multiple photos in a design or I haven’t figured it out. It’s a one photo per design app. I do love that they’ve now added the ability to add two different fonts in a design. #3 Doesn’t allow you to name designs. #4 it doesn’t allow me to save the different variations of my work. For example one of my insta posts was done with 3 different color backgrounds, B&W, and a faded effect. Each time I modify it, the work I wanted to keep is overwritten instead of it creating addt’l files with all variations. I now export before I make changes. It can challenging when you have 30+ social media accts for six companies. #5 I have to modify a design in order for it to save to ‘my designs’ as opposed to just selecting it and others to determine what I want to use. Overall, the app works great, it has so many options to make it happen. I use this app in addition to a few others in combination since you can’t photoshop in this app. I love anything that makes my life easy and Canva does that!!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
Not iPhone/finger swipe friendly
by MatthewC21 on 2020/05/01 12:05
The idea & layouts of the app are fantastic, it offers tons of ideas & inspiration for many different types of projects. However the templates they offer are incredibly frustrating to use on my phone with my finger. When I try to edit one of the templates I find it’s too difficult to properly choose certain elements with a finger tap. When trying to change the pre-written text its next to impossible to get the curser in front of the text box’s because the program thinks I’m trying to change the background image rather than the font. When trying to resize a graphic manually it almost always shrinks the image to an microscopic size that is then impossible to enlarge again. It gets so frustrating that I end up closing the app & using something else all together. I’m sure if you’re using an iPad with a pen it works beautifully. I’ve had some luck using the blank templates to create my own ad’s but one of the biggest draws to the app are all the fantastic pre made templates available. If it were easier to use on my phone I’d pay for the premium version.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
Too many glitches
by SadeTC on 2019/03/21 15:08
After i decided to pay for the subscription, the app seemed to get glitchy. Once I’m done with a project and I exit that project and go back into it, my last changes are not saved. I still don’t like that I can’t download a project without the background via my mobile phone. I have to save it and access it from my laptop and that’s a huge inconvenience because I mostly work on the go. Majority of the time, I have to save my work for later, until I get home and this slows my business down. Or I have to take my laptop with me today everywhere I go. I don’t like that once I choose colors for a logo, the most recent colors I’ve chosen aren’t there anymore. That feature somehow vanished. Please makes this better. I really like this app but it’s frustrating when I use it.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Great app that’s been ruined
by Cameron0208 on 2020/03/19 01:34
Canva used to be a great app. Keywords being ‘USED TO’. App is hot garbage now. Terrible controls that make editing nearly impossible - you are basically forced to rework your entire design any time you need to edit or move a single item because the selection control is abysmal. It actually takes LESS time to delete and start over than it does to select the item you want to edit, edit it, and continue. That’s RIDICULOUS! Almost every single review mentions the awful selection controls, yet all the Canva team does is say ‘Sorry’. No one wants or cares about an apology. How about you fix the issue?! App also has a ‘bug’ (probably intentional) where if you add an image with transparent background, the app adds a background automatically. Uhh. It’s transparent for a reason! The designs you save are NEVER the way they look in the app. Hey Canva, newsflash, you don’t get people to buy a pro subscription by making the free version a limited piece of garbage. You apparently need to learn that. Maybe you can learn that after you learn how to make a good app. Until then, app deleted.
Help
by VV1956 on 2018/12/28 02:52
I really really want to like this app and website. I recently downloaded to iPhone, iPad and website on Mac. There seems to be limited help and support for figuring out how to do things. The tutorials are extremely basic and I’m struggling with completing a few tasks. The potential is huge but the iPad app to so very basic you can’t do much. You cannot got to the web version in Safari because it forces you to use the iPad app instead. I’ve tried to email support for help but there is no support so I ended up finding a link stating something was broken. We’ll see if the developer answers. There needs to be a better system for figuring out to use this. I am trying to navigate within the website version on my Mac because that’s really where this shines however some of it doesn’t take any sense. For example, I created a logo but cant seem to use it anywhere or create other things I need like business cards, postcards, website banner etc. using that exact same logo. It should be easier. Help!
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
Great for what it does but could be better
by Gabneg on 2019/03/12 21:04
I wish a few tweaks were made to make it more efficient. First, I wish I could filter through free images but it won’t let me. I get the pop up message telling me to upgrade. If it’s not available on the free version then don’t make it an option. It’s so time consuming scrolling through hundreds of images/graphics trying to find free ones but hey it’s the price I don’t pay 😊 I wish I was able to save different versions of my designs. Just because I change one aspect of it doesn’t mean I want the current version saved/overwritten. Now I have to make a copy make the changes there then save that copy as my other edited version which is a pain and can be easily fixed. I also wish there was an option that would allow me to write/draw On my designs. Overall, it’s great for what I need it to do but minor tweaks could make it that much more amazing.
Finally gave up on paid subscription
by midtnmomma on 2019/09/22 13:18
I’ve been using Canva for over two years, and had the paid subscription for the past year. I used the mobile version almost exclusively, and it had issues more often than it actually worked as expected. I wrote a review one time and attempted to get help only to be told “we can’t replicate the issue”, and coincidentally, there was an update after I submitted the issue that fixed the problem. It crashes, features don’t perform the way they should, most recently, it failed repeatedly to save a very simple graphic over multiple attempts in a 24 hour period. I’ve cancelled the subscription and will be using other apps that are more dependable. Not to mention it seems as though the “free” illustration options improved under the paid service-items I don’t recall being able to use when I wasn’t paying were now showing as though they were available for free...confusing, and such a disappointment because I do like the simplicity of the app.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
New Update with many flaws
by User 071010 on 2018/12/31 08:08
This app was initially a great app. It’s easy of use and the ability to edit on your mobile device was great. Unfortunately, with the new update there are many bugs which makes the app very frustrating. I find that I have to go back to the computer to do all my work. The app doesn’t save the changes I make to blurring images so nothing saves and I have to wait until I have a desktop to make the changes. Also, with the new web version, you can’t edit some of your designs in the app. You have to go to the web application. If someone shares a design with you, you can’t edit it on the mobile app. You have to go to a desktop. The mobile site forces you to use the mobile app so you can’t get around it and you have to wait and plan to have everything done on your desktop eliminating the convenience of a mobile app. Overall, I think the design options and what it has done for us who have little to design skill is great and I appreciate that, but the level of frustration with the mobile app is so frustrating!
Disappointed. Is it just the update?!?
by sizzle iphone on 2019/02/09 14:47
I really wanted to love this app. I created a small project before and the experience was good. I have to agree with others that the recent update for iPad is not good. As I’m trying to work on a presentation, I find the iPad app is incredibly frustrating to use now. Changing the text on a page template requires severe tapping or holding to bring up the edit fields. And when you click done, each time the window closes and takes you to the last page instead of the template you were working on. It’s taking three times as long to finish something so simple. Also the template “layout” I want to use doesn’t show up on the iPad. So I had to add the template to my designs in the online version in order to see it on iPad. Giving up on the iPad version and going to use the online version on desktop to finish the project I started. But to say the least, I’m disappointed because I am looking for a good iPad app that has the creativity and functionality.
Little Design Issues
by tayhow14 on 2020/07/16 16:16
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Was ok, but now you have to pay...
by MaloryB on 2019/04/19 16:11
From recommendations from others, I started using this app and absolutely loved it...even though some of the pics weren’t great quality at times, when downloading pdf versions my items were missing or in different places all over my projects (I still managed to make it work out ok in other ways), and trying to save or edit my projects at times took too long. Because others loved this so much and even used it for their projects (and because I didn’t know of any other apps to use because this was so easy to use when I first started), I have kept this app. Now, to use some of the features I frequently used, I have to pay. I’m sorry to sound negative, but at first...this was such an awesome app. And ever since I first started using it last year, every update that’s happened, this app has started become one I don’t go to as much as I did at the beginning. I don’t mind a onetime fee if it’s #1...affordable...and #2...worth the cost. Sorry.
The App version of Canva has become awful
by Devonne123 on 2020/06/01 19:02
I’ve used Canva over the last few years for my resumes and some collages and never had a problem. I would mostly use it on my phone because of the convenience and have had issues with my laptop keyboard so I didn’t use the desktop version much. Sometime in the last months, they may have updated the app version or changed something in their system that makes the app so buggy to use. Nothing moves to where you want it, things will move even if you don’t want it to, you can’t grab the text u want because it’ll grab literally everything else around it, changing sizes of text and images is an 5 min ordeal. I’ve tried using the app on my iPhone and iPad and it so difficult to change anything you want on an document anymore. Honestly the desktop version I don’t have an issue with and have been stuck with using. Don’t even bother with the app, just use the desktop version if you have the option.
Very good app
by Mrclutch420 on 2019/11/06 00:17
They’re always trying to improve this app and they’re very much on top of things. I use this app nearly every day to make edits and designs and it has been extremely helpful for me. With every app, it takes some time to getting used to, but it’s a great app! 👍🏻 Ps, there has been an issue lately where the app closes an edit if you leave the app for even like 1 minute. It makes you re-open the edit over and over again. This is the only issue I have ever really had. Also when I saved my edits, the fonts would sometimes move around. You can get past this by simply screenshotting the pic, and then cropping it in your phone:) hope that helps someone out there! I have confidence that the Canva team will continue to make improvements and fix these minor issues.
Convenient but has some issues
by MadMusic26 on 2020/11/27 18:52
The Canva app is pretty convenient. I like having access to my projects on the go and it’s very useful to be able to see how something will show up on a phone/tablet. But there are still some limitations and issues. The most annoying has to be accessing your photo library. I use the app on my phone and before uploading a photo to Canva I like to use other apps, or even just the built in editing on my phone, to rotate, crop, and alter my photos slightly. I then save these to my phone’s photo library. The thing is, when I open my photo library in Canva these changes are never reflected instead showing me unedited versions of my photos or not showing newer photos at all. It’s either a massive delay (an hour or more) or the changes are never reflected and I end up using Canva on my computer anyway. If they could fix this issue the app would be close to perfect.
The iPad/iPhone app needs work
by Shirpaderpa on 2020/07/12 18:04
Canva can turn anyone into artists, designers, and content creators. It is incredibly easy to use and offers beautiful templates, graphics, stock photos and more. I’ve been using it for a couple of years now to create social media content and promotional/educational flyers. However, I have one BIG complaint... working on a design across multiple devices (desktop/laptop to iPhone to iPad) is SO challenging and extremely glitchy. For example, I created a flyer in Canva on my laptop. When I open it in my iPad, the spacing between objects and text is messed up and random bullet points have been added to my lists. It’s hard to navigate, move graphics, and edit anything on the iPad (and iPhone). Please at least create an tablet/iPad-friendly version of Canva that has a similar interface as the computer application. The iPad Pro is the most popular tablet for designers and content creators.
Love this app but a few frustrating glitches
by aengman87 on 2020/04/11 09:49
Absolutely love this app but very frustrated with a few glitches, as I use this proffesionally and keep running into the same issues. Issues are as follows: when making a design and everything is aligned perfect and ready to save, after saving the graphic is saved differently than the graphic that was finalized. Text moves, words overlap, animations move locations, or alignment changes. In addition, when using the video feature, the logo is no longer transparent. I pay for the premium version and unfortunately a few times realized the changes after already sharing the graphic to social accounts. Sometimes ill fix and change multiple times only for it to happen again and again. It seems I am saving 10 different versions of each graphic before getting the one I finalized and sometimes have to start over from scratch.
Best Website/Application I Have Ever Downloaded!
by Krish.v123 on 2020/01/10 20:17
THIS IS ONE OF THE BEST APPLICATIONS I HAVE EVER OWNED. I wish I could give it more than those 5 stars! Obviously started out with the website but once I saw the app, I was jumping up and down with excitement. Canva has truly been a life savor for all my creative endeavors. I use it for meeting materials, personal content creation, presentations, and possibly anything I could think of! I literally never write reviews but as I was working on my presentation materials on canva, I was just thinking, wow, I really hope canva is here to stay forever and I wanted to share my positive feedback for the features, usability and just everything that this website has done for me. I really hope I can continue to use the basic version for free because I don’t think I could live without canva haha.
Was awesome, now not even slightly
by heatherann1989 on 2020/10/27 00:30
I use this app for marketing for my business and it was exactly what I was looking for. Easy to use, tons of options. I felt like the money I spent for a subscription was well worth it for how often I use it (nearly every day). But in the last month, it’s become 100% unusable. Designs won’t save within the app, I’m not able to download my designs to my phone, the entire app is one glitch and crash after another. I’ll spend ages working on something, the app will crash, I’ll open it back up and everything I had done is completely gone. I’ve emailed support with exact details, including what I did to troubleshoot and the only reply I got back was to tell me to try the things I’ve already done and if that doesn’t work, email back so I can wait another who knows how many days just to be told sorry can’t help. I’m frustrated and it looks like I’ll have to cancel my subscription, because I can’t afford to pay for app that doesn’t even do the basics if what’s promised.
Takes forever to design
by Bdbfndndnsj on 2020/06/18 13:59
I like the apps variety and aestethic but I cannot stress how long it takes to make a flyer or a post. If I want to edit a text it just zooms in on the post or flyer, on the wrong piece of text and then zooms out and I can keep going like that for 10-15 minutes until I can finally click on the text I have to edit. And thats not including all the other texts or details on the post or flyer that I am trying to customize. When I delete a text too this ‘shadow’ of the deleted text is left behind on the post/flyer and its just very frustrating considering its been over 2 hours and I still cant finish because I cannot edit texts or details because the app just wont select what I am clicking on. Saving designs too come with defects and this isn't the first review that talks about it. It really is time you guys invest in people that can ACTUALLY effectively fix these many many bugs. Because there is more but I will leave it here.
Update rendered Canva unusable on iPad Pro
by Gx Cori on 2018/11/25 08:26
My camera roll does not show in this new Canva and frankly I hate that I no longer can work on Canva in Landscape mode on iPad Pro. Was my main reason for using Canva above others. Horrible update. I will be finding something else to use. I wanted to add I don’t like the desktop version updates either. I had forever been trying to test out the video option and couldn’t find it. This totally set back our Black Friday prep, I was literally about to pay for a subscription when I started seeing all the updates. I use Promo-Republic to post to social media, because of the metrics, but their editor is horrible, so I would make Canva graphics to import and use instead. Their editor is now better than Canva, but that’s not saying much. They have no iPad app. But at least I can use it web based in portrait mode on my iPad. Right before holidays is a terrible time to update especially when so many small businesses depend on Canva. I had to go to Adobe Spark...poor substitute, ugh. Canva fix all of it!
Has it’s flaws
by Hot Dog Lover Alien Actress on 2020/11/24 19:02
While I do believe that Canva is one of the more superior apps to make effective and dynamic fliers/posters/ig posts etc. This app has some major flaws that inhibit me from creating or even saving the content that I make. One major flaw is the way in which elements can often be unable to be moved. As in, no matter how much I try to the tap on one element, it would make another element open for editing that’s somewhat near my chosen element. The most crucial issue that I have with the app is the way in which the images save to the camera roll. It would look one way on the app but once it is in the camera roll the quality goes to a really bad state that is unrecognizable from the original and elements tend to move around or fonts even change. I do enjoy many aspects but these are crucial issues that need to be fixed.
Rating Trends
1386,1044,1484,1163,988,975,1180,1207,1221,1232,1080,975,899,1142,1176,1075,1108,1040,950,922,1094,1265,1361,1252,1120,1008,956,1172,1227,1113,1132,1205,764,1197,1110,1197,1272,1537,1081,945,828,1026,805,786,507,227,195,198,227,225,222,1212,1440,1258,1144,1295,1433,1361,1311,1125,1021,942,1134,1117,1173,1519,1885,977,824,947,1136,1150,1388,1565,1141,1127,1144,1251,1254,1054,1037,941,970,1181,1128,1264,1206,1127,1067,1022
All Versions
5.0
683,919 total
 5
623,404
 4
43,559
 3
9,921
 2
2,483
 1
4,552
Current Version (3.85.0)
5.0
602,539 total
 5
551,734
 4
36,302
 3
8,590
 2
2,107
 1
3,806
Version History
More...
Screenshots
Search Visibility
App name
Canva: Graphic Design & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos—even if you’re not a design expert! Whether you need an Instagram story, logo maker, or birthday invitation—create all these graphic design needs and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Design Twitter banners & Youtube thumbnails • Make cards, invitations, photo collages and even use Canva as a poster creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, online invitation creator • Simple and free image editing app • Photo collage maker, flyer maker, banner maker for any occasion • Design motivational quotes and humorous memes • Party invitation maker, school poster maker, video banner maker • For business: brochure, resume, presentation, promo poster maker WHAT PEOPLE ARE SAYING “Great app! I love to working on this. For academic, professional and even personal projects, Canva really comes in handy.” “This app has helped me with ALL of my business related designs including logo, brochures, gift certificates! Easy to use and produces visually stunning & professional materials! And, it’s tons of fun!” “Canva has made my Facebook & Instagram look way more professional.” CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. Add a video to your next Instagram Story to make it come to life! COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalize presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at USD$12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the canva app for iPhone. --- Follow @canva online for exclusive design tips, updates on features and news. Got questions or comments? Get in touch http://canva.me/ios.
iPad App is BUGGIN
by Amburrrrrrr on 2021/01/18 04:18
I love this app and how it automatically saves your progres. Has so many options on templates and the subscription service allows you to add new fonts etc. But the iPad app always crashes! iPad is my favourite device to use Canva on so such a shame but other than that a pretty good app. Worth the money
Canceled subscription and still being charged.
by Ney B Marie on 2021/01/18 00:04
I upgraded to pro in order to help my son with a school project, then cancelled my subscription in November. I was charged for the subscription in December and just today, despite both canceling the subscription and requesting a refund in app. I’m really not pleased and would just like my money back.
Superb
by Cupcakeroz on 2021/01/17 22:11
Best app for editing publishing! Everything in one! Couldn’t have achieved such greatness without you guys!
The best 😍
by Nichy_23 on 2021/01/17 20:03
Estoy comenzando con mi negocio online y esta app ha sido mi mejor aliado. Es perfecta para crear contenido y que sea llamativo. Honestamente es la mejor app que he podido adquirir hasta el momento.
A cada actualización queda peor
by Euro26 on 2021/01/17 18:25
Es una app increíble, pero cada día molesta más utilizarla, por eso me cambie a otras app más sencillas y con el mismo resultado, bueno mejor.
Waste of time
by Arnelie on 2021/01/17 13:33
The app does not work. I’ve tried 3 different phones. Still doesn’t work.
Designing for Cricut
by dmarie71 on 2021/01/17 11:30
Much easier to use than design space.
Recommended
by baaska07 on 2021/01/17 11:08
Very useful app. It helps a lot
Major Saving Issues
by well_thoughtout_critique on 2021/01/17 03:43
Veryyy buggy when it comes to saving. Also, buggy while designing - elements seem to have a mind of their own! From freezing to disappearing (another issue to watch out for while saving your work) - the app is simple to use and loaded with free features, but it is a pain in the neck when you want to save and share your work online. 3-4/5
I Love using Canva
by The Eagle on 2021/01/17 03:10
Is a great tool for many things, whether I used for the office work or personal creations is very easy and make you look good.
Professional design for the DIY amateur masses
by Originator 88 on 2021/01/17 02:54
I rarely have no criticism for an app or service but Canva is just phenomenal so far. And the cost of premium images seems to be a consistent $1 a la carte which is very fair. The only criticism, now that I think of it, could be their printing prices. They’re very high. But they also offer 40% cash back with Rakuten which makes the prices fair. Anyway Canva truly is simple and user friendly and the design are premium but often free. Thank you Canva.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Canva is nice
by sabasnieves on 2021/01/16 18:03
Excellent app to create
First Project
by foho240 on 2021/01/16 16:22
Fantastic
Canva is nice
by syabearbooger on 2021/01/16 15:05
It nice and I love it! But I kinda hard to use. I made a book cover but it did not have a spine. It hard but when you get the hang of it you love it.
Missing instructions
by kadesummer on 2021/01/16 13:06
Frustrates me
Nice
by Sartawpwe on 2021/01/16 10:25
Good for advertise
Amazing!
by xostvcyyy on 2021/01/16 04:10
I searched for the perfect app to help me with my intro to a video and this was perfect! It has everything you need. Super easy to use and best of all FREE! Yes there are stuff you have to pay for but a lot of it is still free! This app lets you be very creative and I absolutely love it!
Happy new year
by Tereya Grace Philemon on 2021/01/16 01:03
Awesome products
STOLE MY MONEY
by ohdearhair on 2021/01/15 21:43
I signed up for PRO VERSION since November and the app crashed and since that I haven’t been able to use the paid version but they keep charging me. Trying to contact customer service sin December and they hevnt fixed the issue. Worse customer service.
Way to slow
by gdhdisiwn on 2021/01/15 18:45
I like this app I write on Wattpad (@StateAlchemistCat) and this helps with the covers But it’s S L O W Like snail pace slow It takes a good 35 seconds to load for like ALL the stuff and it’s so annoying
Glitch city
by ashleybanksx on 2021/01/15 07:26
Was super excited that the app now had the same features as the website but the app is so glitchy, I’m lucky if I can get to use them all..
.
by allywestcoast on 2021/01/15 05:59
W O O O W !
Best Design App
by noahraivala on 2021/01/15 03:48
I use Canva to make infographics for Instagram, and it is so easy to use. But at the same time you can make such stunning visuals. There are also so many endless drawings, shapes, and fonts to choose from. Very good app and I would recommend it for anyone. Keep up the amazing work!
This new version of Canva is the worst
by Wendie.Beautie on 2021/01/15 02:04
This new version of Canva is the worst!!!! Used to love this app so disappointing
Love Canva
by JAlonzoA on 2021/01/15 01:31
My one stop shop for all of my creative needs
Awesome!!!
by The Happiest Hap on 2021/01/15 00:57
Canva is SO easy to use and it’s perfect for me! I designed a cover for my book in a matter of minutes using free stock photo stuff. Works GREAT!
Amazing for edition
by Apenas uma garota on 2021/01/15 00:40
This app is amazing guys! I do so many editions with it!!! Definitely worthy!!!!!!! Love it so much. Many designs and you don’t have to pay.
Jesus Is King & Canva Rocks
by Saved by the blood of Jesus on 2021/01/14 18:20
I love Canva, an excellent tool for making posts and flyers!!!
6/5 ⭐️⭐️⭐️⭐️⭐️⭐️
by cookobow90 on 2021/01/14 16:29
This app is amazing! I have tried doing stuff on desktop as well, and this app is amazing!! Highly recommended!
Not working
by neshat_ygn on 2021/01/14 16:20
Why story animation is not working for me??? It’s not fair
!
by hzhcgdj on 2021/01/14 16:14
Easy to use
Absolutely love Canva
by Lilposhr on 2021/01/14 13:00
I have ADHD or as we say in ny fast brained) 🙃Canva doesn’t waste a minute of my time. So grateful for it very day. I know it’s a tool that I can jump on get the job down correctly, successfully, and beautifully every time. So many uses... social media. A beautiful letter .... need I go on? Thanks TO YOU WONDERFUL guys and gals for creating it. XO
Obsessed!!!
by ayesarita on 2021/01/14 09:59
Literally my favorite app ever❤️
Constantly crashing
by Frau Emmie Schaber on 2021/01/14 07:41
Jan 2021 Update: The problems continue and actually are getting worse. I try to upload a video to a design. IF it eventually uploads the app and now the desktop site will crash and delete my video from my uploads. Canva, you don’t seem to have any respect for your users and you’ve got a lot of nerve charging for it when it only works sometimes. The HOURS I’ve spent trying to complete a design that should take 30 minutes. And when I contact you about it, I don’t hear back. The minute I find something else with the features I need and actually works, I’m off Canva. —————— Yes it’s easy to use and has all the functions the desktop site has. But this thing crashes on me multiple times a day. Probably ten times a day, no exaggeration. Suddenly it freezes up, won’t do anything. Other times it gives this message about “you can continue editing but you’ll probably lose your work.” It’s infuriating. I really enjoy the program but not sure how much longer I can deal with this app.
Great app!
by GPC CORNDOG on 2021/01/14 06:58
Great app for making thumbnails for YouTube videos!
New company
by Jaygottithomas on 2021/01/14 01:02
Easy to work
Easy marketing
by Mrs. TeeGee on 2021/01/13 22:23
It’s a simplistic system that’s easy to understand. A novice marketer can create their own advertisements.
It’s okay
by Jay5683660 on 2021/01/13 18:01
Doesn’t save fonts correctly no matter how you download the design. It will do it once, then if you have to download it again it will be wrong basic font. I also pay for it so I have “access” to more fonts. But they don’t download correctly on the mobile app. (Yes I deleted and re-downloaded the app, tried multiple ways, tried downloading in different format, etc)
Awesome app
by stormcloudxx on 2021/01/13 16:34
I love this
Es perfecta
by Daniveka on 2021/01/12 23:51
🌟🌟🌟🌟🌟
Doesn’t work
by Jrtoone on 2021/01/12 19:49
I’ve tried deleting and re-downloading, but the app simply won’t work on my phone.
It’s great but....
by Carley Pettigrew on 2021/01/12 18:23
It’s a great app and tool to have, but it’s always so glitchy. I have to open the app three times before it will open and run. Even then, it doesn’t always run correctly. The app will crash in the middle of projects, losing all my work. It will freeze or crash in the middle of downloads, and erase the project. If I actually manage to finish a project AND download it, 80% of the time it downloads a previous project and I have to wait through another download of the CORRECT project and hope the app doesn’t crash. The desktop website is far more reliable, but I don’t always have access to it. The app is super convenient giving me all the options at hand, but the app is SUPER unreliable. I wish the creators would keep it updated for the users to enjoy.
It’s meh
by mrfmichelrobodogfullerhouse on 2021/01/12 14:41
I love it so much I love using it for my YouTube channel
App.. not so good.
by lavenderwitch73 on 2021/01/12 04:18
When I use Canva on my laptop it works great. On my iPhone.. not so much. Trying to upload my own photo and replace the one provided is impossible. I just about cracked my screen hitting every spot, button, arrow, etc.. to get my photo in the right spot. It’s proven to be useless time and time again. Which stinks since I use my phone for everything from sales to blogging. Very frustrating and disappointing 🤦🏻‍♀️
TRY IT
by kaneshaish on 2021/01/11 20:11
It’s amazing! Makes life easy with cute, easy to work graphic creator.
Los amo
by Jennifer Campuzano on 2021/01/11 19:12
2021 nuestro año
Easy To Use
by Keisha-Paris on 2021/01/11 17:32
Love the different variety of templates. Easy to use editing.
DESKTOP > APP
by MakylaCB on 2021/01/11 17:24
love the desktop version but the app version has so many issues
Canva is the best.
by ilovechurchill on 2021/01/11 16:36
Canva is my favorite tool for my business. I use it to make all my magic and dreams come to life, and I am forever grateful. It’s the tool for you to use to spark your own creative energy. Love it!
Horrible Update
by CaitlinE89 on 2021/01/11 15:55
I LOVED this app and have used it daily for my multiple businesses. The most recent update slowed things down so much that it is almost impossible to use. I will be cancelling my Pro subscription until these issues are resolved.
Good
by A Saguaro Cactus on 2021/01/11 04:58
The Text sometimes doesn’t want to play nice and I’m sad
Horrible for IPad
by CindyForever16 on 2021/01/10 23:28
I only downloaded/paid this app because everyone says it’s the best but the amount of glitching it does when I’m using it on my iPad is ridiculous. Using my pen with it makes it even harder. This app definitely needs an update for iPads ,ASAP. Looking forward to using it in the future it things change.
Change it back
by Jade salty on 2021/01/10 22:18
I’ve used canva for years now, did all my work and school graphics on here and it was easy to use. Up until the latest update. It’s difficult to use, I don’t know where anything is anymore, is incredibly glitchy and just isn’t as good as it used to be. It was a perfectly fine up, suggest changing it back to what it was
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Awesome!
by D to the T to the A on 2021/01/10 17:33
The title of this review by me is enough: it is awesome!
Stole my money
by oceanlover22 on 2021/01/10 16:09
This company stole my money! Said I was charged a subscription, never put in my credit card info yet they got it some how. My account shows that I have no active subscriptions through them, both on my iPhone and their website! Freaking robbed me!! I’m a single mom. $119 is a lot of money! I’d give zero stars if I could! Beware of this app!!!
I loooooove Canva!!!
by commercial Property Insider on 2021/01/10 15:05
Canva is the best!! Its so fun to let my imagination run wild over here in Canva land!!! Use Canva & you wont be needing much snything else!! With all the value Ive gotten from Canva over the yesrs, Im happy to pay the small annual rate for the full options! Pick Canva, you wont regret it!! 😇😇😇😇
Very good
by Thai. hau on 2021/01/10 02:21
Good
Greatest App I Ever Used
by 1Love4 on 2021/01/09 23:55
The hands down best app for editing.
Easy for beginners
by buttrrrtbuttttrr on 2021/01/09 22:43
It’s my first time using an app like this and let me tell you how easy it is to make an intro and an outgrowth for a video love love love this
It’s bad.
by ABGEC on 2021/01/09 20:44
So I got it and I made a password it said”too easy to guess”10 TIMES!!!!so then is said”too many times failed come back in ten minutes”😡😠😡😠😡😩😫😠😡I don’t like it.
Love!!
by Kay $02$ on 2021/01/09 17:37
So easy to use and so many free images 😍
The BEST graphic designing app!
by artist_forever on 2021/01/09 15:26
This has to be my fav app! You can design anything from tickets to posters, with millions of templates to get you started, you can add text with thousands of fonts, animation stickers, vids, pics, and much more! You can also create your own poster, ticket, insta post, worksheet, and more from scratch! Add whatever you want to it!! This isn’t even all! This app is the best app out there.
Love it!
by Tagjazzz on 2021/01/08 20:55
I’ve been using Canva for about a year now. I’m certainly no professional, but Canva is user friendly and has helped me complete small projects as need be.
No help
by ericat0817 on 2021/01/08 16:46
I’ve been using Canva on and off for years. After my card expired I changed my Pro to to an Apple subscription. I was charged but wasn’t able to access Pro anymore. Even after emailing my Apple receipt and subscription confirmation Canva won’t fix the issue since I can’t find the receipt on their app. Obviously if there was a receipt I wouldn’t be having this issue in the first place. I’ll be finding a different site now.
Update
by Brenderz777 on 2021/01/08 16:10
I HATE the new update — it’s so slow and lags all the time. I like the first one better. The new one is more confusing.
The glitches are getting out of hand
by Almarely214 on 2021/01/08 09:14
I have tried for many weeks to use this app like I used to. It’s one of my favorites and at this point it’s an essential for my business. But whenever I try to edit a random creation I get a random glitch. My screen starts blinking over and over which ends up in me having to delete the design since it doesn’t budge at all. At first I just kept saving the design and making copies so I could avoid having to start all over, but this has led to me having to making over 10 copies per design of how paranoid I am. I spend a lot of time creating things and many times I have to delete whatever I’m doing to avoid a seizure due to the excessive blinking and glitching. I have screen recorded this because it’s extremely weird. At other times it just doesn’t allow me to keep editing what I’m doing so I have exit the app or delete the design. Please fix these things they’re making the experience of using this app so bad!
Bad app
by courage and conviction on 2021/01/07 19:39
It’s a bad app and it won’t let you sighn in some times and it is just not as good as I would like it to be
Horrible Update!
by MariaDiTo on 2021/01/07 19:10
This app was my go-to for creating instagram stories and YouTube thumbnails; however, the most recent update ruined the amazing features of the app. It is so much more difficult to use, especially when uploading photos and needed creations of a specific size. Not to mention, exporting is a nightmare. Time to find a new go-to.
Great service
by choosen vessel on 2021/01/07 18:37
Great apps did my save the date for my wedding
New update! 👎🏽
by xoMrsHenry on 2021/01/07 13:22
I’ve been using Canva for 2 1/2 years now and I honestly don’t like this new update. It was a lot simpler and easier to use before then. Now I rarely use this app anymore!
Great app
by $$$&dog on 2021/01/07 02:45
Ok so this app is awesome you can make so many thing on it! So the only thing that I would make different is being able to get to things easier like when your making a video have it easier to make. But other than that this app is great!
Amazing
by kirr07 on 2021/01/06 21:37
I love Canva so much it has endless amounts of ways for you to design. You can make cards, posters, post cards. All made by your hands. And their are templates you can use as well I love Canva. I really encourage you to get this app. 💚💚🙏🏽☺️🤩
Pro Subscription-RIP OFF.
by ImSerious. on 2021/01/06 21:05
This is the second or third time that I’ve decided to upgrade to Pro for business purposes. Each time I am reminded as to why I cancel my subscription. I am trying to make a simple logo with Pro elements/icons that can be customized and it never saves my color edits on download. I am about to go ahead and cancel and request a refund simply because the Pro features aren’t doing anything that I need them to do.
Good Premise but
by Tiffany1788 on 2021/01/06 20:41
I am annoyed that I pay for this app and it’s constantly freezing when I go to edit text, clicking the wrong elements and overall just glitching. This hasn’t been happening until recently. Time for an update.
Not working today
by J☝🏽 on 2021/01/06 17:01
For some reason I am not able to move text on my phone or iPad but I can on the computer . Can this get fixed ? I love working on the go
First time
by IRONLADYFITNESS on 2021/01/06 16:44
This is a very good app! I will definitely be using it more
ITS AMAZING
by Melishshs on 2021/01/06 16:03
It’s just amazing
Great app but.
by cjkeera on 2021/01/06 15:40
This app is amazing. I have never found one I used more often. Nothing compares to this one so far. Has everything I needed as a social media manager. My clients never disappointed with any job or post that I have created from this platform. But.. I ran into a snafoo when I had to interact with customer service over a technical error. I purchased a 12.99 subscription. (Loved this app so much I skipped over the trial) when I went to use the app however it would not allow me to use any pro features. It kept sending me back to pay for a subscription or use point to buy what I was using. I contacted apple, they said it’s a developing issue contact Canva. Easy right... well only contacting through email I was asked for receipts. I went above and beyond (mind you I made it clear I just wanted to used the app I AM NOT requesting a refund. I just want to use the features) I sent them screenshots of my bank statement showing the withdrawal, screenshots of my apple subscription 2xs. Screenshots Showing “paid until the 18th of January”, screenshots of the error saying “you are already subscribed” when I would try to use pro features. I send my apple subscription (where it shows in my apple store) yes after several emails nothing I sent was proof enough. They wanted something specific that my phone is not new enough to offer. So I just got overwhelmed. I began to feel as though they thought I was trying to get something for free from their service. When I feel not trusted - it truly does not sit right with me as a person. So just make sure if you subscribe and have any trouble have exactly what they need or you might be out of luck, or feel that way. Sadly I never requested a refund from apple (although they offered more than once) but that was not my issue. My issue was that I was treated as though I was trying to scam them out of their service when in reality I was trying to get the program I purchased. I did unfortunately cancel the subscription which allows me to use the pro features until the 18th (even though I can’t) but I won’t be billed again. The app it’s self is absolutely amazing and beautifully made. 5 stars for the app 2 stars for service.
Aesthetically
by pacenita2020 on 2021/01/06 14:36
Great app, easy to download... templates galore 🇩🇪
Print Options
by vsfnnmk on 2021/01/06 09:54
I would like to create a template for printing.
I really love canvas!
by rccaagg on 2021/01/06 07:17
It already helped me to create a lot of meaningful images though I am not a professional designer! It is such a great invention!
New update
by LSmith87 on 2021/01/06 06:22
Won’t save videos
Best app since YouTube
by goldenretrvr on 2021/01/06 05:22
The absolute best app ever. This app isn’t one of those apps that only gives the good, aesthetic things to the people who pay. This app provides a wide range of music, elements, stickers, and more all free of charge! I use this app to make YouTube videos, and they always turn out great! I used Canva for my banner as well! Definitely recommend! They also have a wide range of pretty fonts to use (not just the overused Google Fonts.) This app I have been using for about 2 years, but got the iphone app just to write a review. I do recommend adding a feature where we can add our own music, not just music you have in the library. This may be a feature already that I just have not found.
Great app! Horrible layer selection options
by notabotaddmysnap@doomwaits420 on 2021/01/05 17:19
I stand by what I said. Perfect app besides the issue selecting layers.
Good for business
by Shesabeauty_SC on 2021/01/05 16:56
I love this app I no longer need a graphic designer for every little thing
Mobile Version Fixed (Jan, 2021)
by JennyVyas on 2021/01/05 16:18
The mobile app stopped working for the 2nd half of 2020, so I canceled my subscription, but all issues are now fixed and the app works better than ever on any browser / app version. Well done, Canva. Resubscribed to the pro version! 🙌🏽🙌🏽🙌🏽
Used to be a favourite app
by AnnaM224 on 2021/01/05 06:35
You’ve completely screwed up the app. It’s painful to use. It still has its uses, I guess, but I would really love if you got rid of every single update you’ve made.
Keeps asking me to pay when I am a pro subscriber
by AKAEGUL on 2021/01/05 03:13
I paid again 2X on my ipad even though I am subscribed thru the App Store. It keeps asking for me to pay again from within the app. Not asking to restore. Also branding kit only shows up on my phone. Not the ipad. Plz refund and fix
Perfect!! 🙌🏻
by zule421 on 2021/01/05 01:40
I love this app!! ❤️ It has everything I need for any project that i have on mind!! This is an app everybody with projects and business should have. Thank you!
Looovvvve
by WatchAsh on 2021/01/05 00:55
Canva is one of my favorite apps! I design things for my small business and I absolutely love the quality and ease of this app.
Good job
by luli12345678 on 2021/01/04 17:37
Very good app
Excelente app love it
by josie88777 on 2021/01/04 16:06
Me encanta esta app! 🥰🥰 puedes hacer lo que quieras en ella. me es muy útil y de mucha ayuda en mis calendarios 🗓
Great graphics, horrible app
by aluckymommy on 2021/01/04 09:52
I love making graphics with this app for my business, however, I can’t use any of them because they keep disappearing. I save my designs to the app first and then to my phone. When I go back in, my designs are either missing completely or it’s there, but not as I saved it. They saved to my phone just fine, but now if I need to edit it or duplicate it, I have to start all over. In the past 2 days I’ve lost around 10 graphics. I put time into making them and the just disappear from my designs. I can’t get them to save to a specific folder at all. I’m using the free trial of pro version, but why on earth would I decide to pay to keep it if every time I open the app I have to start the same graphic all over again?! Waste of time! The graphics and features are really good. That is what makes this so disappointing. I want to love the app, but until it saves my files correctly I am done.
Downloading designs to phone is off
by Curvytraveller on 2021/01/04 07:00
When I have a design with multiple pages and download them to my photo gallery, some of the designs will not show up. And I don’t see an option to select which page I want to download like the desktop version does. The desktop version is easier to use than the app.
Expression
by #jennifromtheblock on 2021/01/04 05:39
I love how I can create wait am thinking and get ideas from Canva !!!
Barely Works
by _traylo on 2021/01/04 05:01
They have made many improvements to the app, but it still only halfway works. I can create multiple designs on my computer, then open the app to save it to my phone and it will only save the very first page. It will literally save multiple copies of the first page of my design instead downloading each one. And that’s only if I can even get the design to open in the app first!!
Disappointed
by Whitlisle on 2021/01/04 03:48
Currently a monthly subscriber. During the trial period I designed an obituary. When it was time for printing I noticed changes after I downloaded for printing. Spacing was off, so margins were interrupted and paragraphs were spaced incorrectly. I had to spend time compensating for possible unforeseen spacing issues so that my prints would reflect what was shown on Canva. Now I’m working on a logo and I’ve run into tooooo many issues with downloading the finished project. Colors I used in Canva disappear when I download the design. It’s been 2 days since I requested help with a design flaw in THEIR program and I still haven’t heard from them. But they definitely didn’t waste time taking money at the end of my trial period. I think this may be my 1 and only month of subscription.
So Simple
by Ricci Bryan on 2018/11/03 03:37
This app is so simple to use. There are a few quirky things. #1 Once I load a photo into the app from my album, you can’t remove it. #2 You can’t add multiple photos in a design or I haven’t figured it out. It’s a one photo per design app. I do love that they’ve now added the ability to add two different fonts in a design. #3 Doesn’t allow you to name designs. #4 it doesn’t allow me to save the different variations of my work. For example one of my insta posts was done with 3 different color backgrounds, B&W, and a faded effect. Each time I modify it, the work I wanted to keep is overwritten instead of it creating addt’l files with all variations. I now export before I make changes. It can challenging when you have 30+ social media accts for six companies. #5 I have to modify a design in order for it to save to ‘my designs’ as opposed to just selecting it and others to determine what I want to use. Overall, the app works great, it has so many options to make it happen. I use this app in addition to a few others in combination since you can’t photoshop in this app. I love anything that makes my life easy and Canva does that!!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
Not iPhone/finger swipe friendly
by MatthewC21 on 2020/05/01 12:05
The idea & layouts of the app are fantastic, it offers tons of ideas & inspiration for many different types of projects. However the templates they offer are incredibly frustrating to use on my phone with my finger. When I try to edit one of the templates I find it’s too difficult to properly choose certain elements with a finger tap. When trying to change the pre-written text its next to impossible to get the curser in front of the text box’s because the program thinks I’m trying to change the background image rather than the font. When trying to resize a graphic manually it almost always shrinks the image to an microscopic size that is then impossible to enlarge again. It gets so frustrating that I end up closing the app & using something else all together. I’m sure if you’re using an iPad with a pen it works beautifully. I’ve had some luck using the blank templates to create my own ad’s but one of the biggest draws to the app are all the fantastic pre made templates available. If it were easier to use on my phone I’d pay for the premium version.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
Too many glitches
by SadeTC on 2019/03/21 15:08
After i decided to pay for the subscription, the app seemed to get glitchy. Once I’m done with a project and I exit that project and go back into it, my last changes are not saved. I still don’t like that I can’t download a project without the background via my mobile phone. I have to save it and access it from my laptop and that’s a huge inconvenience because I mostly work on the go. Majority of the time, I have to save my work for later, until I get home and this slows my business down. Or I have to take my laptop with me today everywhere I go. I don’t like that once I choose colors for a logo, the most recent colors I’ve chosen aren’t there anymore. That feature somehow vanished. Please makes this better. I really like this app but it’s frustrating when I use it.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
Great app that’s been ruined
by Cameron0208 on 2020/03/19 01:34
Canva used to be a great app. Keywords being ‘USED TO’. App is hot garbage now. Terrible controls that make editing nearly impossible - you are basically forced to rework your entire design any time you need to edit or move a single item because the selection control is abysmal. It actually takes LESS time to delete and start over than it does to select the item you want to edit, edit it, and continue. That’s RIDICULOUS! Almost every single review mentions the awful selection controls, yet all the Canva team does is say ‘Sorry’. No one wants or cares about an apology. How about you fix the issue?! App also has a ‘bug’ (probably intentional) where if you add an image with transparent background, the app adds a background automatically. Uhh. It’s transparent for a reason! The designs you save are NEVER the way they look in the app. Hey Canva, newsflash, you don’t get people to buy a pro subscription by making the free version a limited piece of garbage. You apparently need to learn that. Maybe you can learn that after you learn how to make a good app. Until then, app deleted.
Help
by VV1956 on 2018/12/28 02:52
I really really want to like this app and website. I recently downloaded to iPhone, iPad and website on Mac. There seems to be limited help and support for figuring out how to do things. The tutorials are extremely basic and I’m struggling with completing a few tasks. The potential is huge but the iPad app to so very basic you can’t do much. You cannot got to the web version in Safari because it forces you to use the iPad app instead. I’ve tried to email support for help but there is no support so I ended up finding a link stating something was broken. We’ll see if the developer answers. There needs to be a better system for figuring out to use this. I am trying to navigate within the website version on my Mac because that’s really where this shines however some of it doesn’t take any sense. For example, I created a logo but cant seem to use it anywhere or create other things I need like business cards, postcards, website banner etc. using that exact same logo. It should be easier. Help!
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
Great for what it does but could be better
by Gabneg on 2019/03/12 21:04
I wish a few tweaks were made to make it more efficient. First, I wish I could filter through free images but it won’t let me. I get the pop up message telling me to upgrade. If it’s not available on the free version then don’t make it an option. It’s so time consuming scrolling through hundreds of images/graphics trying to find free ones but hey it’s the price I don’t pay 😊 I wish I was able to save different versions of my designs. Just because I change one aspect of it doesn’t mean I want the current version saved/overwritten. Now I have to make a copy make the changes there then save that copy as my other edited version which is a pain and can be easily fixed. I also wish there was an option that would allow me to write/draw On my designs. Overall, it’s great for what I need it to do but minor tweaks could make it that much more amazing.
Finally gave up on paid subscription
by midtnmomma on 2019/09/22 13:18
I’ve been using Canva for over two years, and had the paid subscription for the past year. I used the mobile version almost exclusively, and it had issues more often than it actually worked as expected. I wrote a review one time and attempted to get help only to be told “we can’t replicate the issue”, and coincidentally, there was an update after I submitted the issue that fixed the problem. It crashes, features don’t perform the way they should, most recently, it failed repeatedly to save a very simple graphic over multiple attempts in a 24 hour period. I’ve cancelled the subscription and will be using other apps that are more dependable. Not to mention it seems as though the “free” illustration options improved under the paid service-items I don’t recall being able to use when I wasn’t paying were now showing as though they were available for free...confusing, and such a disappointment because I do like the simplicity of the app.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
New Update with many flaws
by User 071010 on 2018/12/31 08:08
This app was initially a great app. It’s easy of use and the ability to edit on your mobile device was great. Unfortunately, with the new update there are many bugs which makes the app very frustrating. I find that I have to go back to the computer to do all my work. The app doesn’t save the changes I make to blurring images so nothing saves and I have to wait until I have a desktop to make the changes. Also, with the new web version, you can’t edit some of your designs in the app. You have to go to the web application. If someone shares a design with you, you can’t edit it on the mobile app. You have to go to a desktop. The mobile site forces you to use the mobile app so you can’t get around it and you have to wait and plan to have everything done on your desktop eliminating the convenience of a mobile app. Overall, I think the design options and what it has done for us who have little to design skill is great and I appreciate that, but the level of frustration with the mobile app is so frustrating!
Disappointed. Is it just the update?!?
by sizzle iphone on 2019/02/09 14:47
I really wanted to love this app. I created a small project before and the experience was good. I have to agree with others that the recent update for iPad is not good. As I’m trying to work on a presentation, I find the iPad app is incredibly frustrating to use now. Changing the text on a page template requires severe tapping or holding to bring up the edit fields. And when you click done, each time the window closes and takes you to the last page instead of the template you were working on. It’s taking three times as long to finish something so simple. Also the template “layout” I want to use doesn’t show up on the iPad. So I had to add the template to my designs in the online version in order to see it on iPad. Giving up on the iPad version and going to use the online version on desktop to finish the project I started. But to say the least, I’m disappointed because I am looking for a good iPad app that has the creativity and functionality.
Little Design Issues
by tayhow14 on 2020/07/16 16:16
I really like Canva. I love how there are a lot of free options and you can uploaded pictures easily and it’s very interactive. All of the templates are very useful and there are so many design options to choose from! The only things I have had a problem with is that it’s not real time collaborative. It’s frustrating when you have a few people working on something but you can’t work on it all at the same time. Another issue I have encountered is that you can’t save something as a PDF on your phone you have to log into a computer to do that which is personally very inconvenient to me. Those are the only things I see could be fixed and other than that this app is amazing and I definitely recommend. It’s very clean and user friendly and I always tell people to use this for their design needs. Thank you for the great work Canva!
Was ok, but now you have to pay...
by MaloryB on 2019/04/19 16:11
From recommendations from others, I started using this app and absolutely loved it...even though some of the pics weren’t great quality at times, when downloading pdf versions my items were missing or in different places all over my projects (I still managed to make it work out ok in other ways), and trying to save or edit my projects at times took too long. Because others loved this so much and even used it for their projects (and because I didn’t know of any other apps to use because this was so easy to use when I first started), I have kept this app. Now, to use some of the features I frequently used, I have to pay. I’m sorry to sound negative, but at first...this was such an awesome app. And ever since I first started using it last year, every update that’s happened, this app has started become one I don’t go to as much as I did at the beginning. I don’t mind a onetime fee if it’s #1...affordable...and #2...worth the cost. Sorry.
The App version of Canva has become awful
by Devonne123 on 2020/06/01 19:02
I’ve used Canva over the last few years for my resumes and some collages and never had a problem. I would mostly use it on my phone because of the convenience and have had issues with my laptop keyboard so I didn’t use the desktop version much. Sometime in the last months, they may have updated the app version or changed something in their system that makes the app so buggy to use. Nothing moves to where you want it, things will move even if you don’t want it to, you can’t grab the text u want because it’ll grab literally everything else around it, changing sizes of text and images is an 5 min ordeal. I’ve tried using the app on my iPhone and iPad and it so difficult to change anything you want on an document anymore. Honestly the desktop version I don’t have an issue with and have been stuck with using. Don’t even bother with the app, just use the desktop version if you have the option.
Very good app
by Mrclutch420 on 2019/11/06 00:17
They’re always trying to improve this app and they’re very much on top of things. I use this app nearly every day to make edits and designs and it has been extremely helpful for me. With every app, it takes some time to getting used to, but it’s a great app! 👍🏻 Ps, there has been an issue lately where the app closes an edit if you leave the app for even like 1 minute. It makes you re-open the edit over and over again. This is the only issue I have ever really had. Also when I saved my edits, the fonts would sometimes move around. You can get past this by simply screenshotting the pic, and then cropping it in your phone:) hope that helps someone out there! I have confidence that the Canva team will continue to make improvements and fix these minor issues.
Convenient but has some issues
by MadMusic26 on 2020/11/27 18:52
The Canva app is pretty convenient. I like having access to my projects on the go and it’s very useful to be able to see how something will show up on a phone/tablet. But there are still some limitations and issues. The most annoying has to be accessing your photo library. I use the app on my phone and before uploading a photo to Canva I like to use other apps, or even just the built in editing on my phone, to rotate, crop, and alter my photos slightly. I then save these to my phone’s photo library. The thing is, when I open my photo library in Canva these changes are never reflected instead showing me unedited versions of my photos or not showing newer photos at all. It’s either a massive delay (an hour or more) or the changes are never reflected and I end up using Canva on my computer anyway. If they could fix this issue the app would be close to perfect.
The iPad/iPhone app needs work
by Shirpaderpa on 2020/07/12 18:04
Canva can turn anyone into artists, designers, and content creators. It is incredibly easy to use and offers beautiful templates, graphics, stock photos and more. I’ve been using it for a couple of years now to create social media content and promotional/educational flyers. However, I have one BIG complaint... working on a design across multiple devices (desktop/laptop to iPhone to iPad) is SO challenging and extremely glitchy. For example, I created a flyer in Canva on my laptop. When I open it in my iPad, the spacing between objects and text is messed up and random bullet points have been added to my lists. It’s hard to navigate, move graphics, and edit anything on the iPad (and iPhone). Please at least create an tablet/iPad-friendly version of Canva that has a similar interface as the computer application. The iPad Pro is the most popular tablet for designers and content creators.
Love this app but a few frustrating glitches
by aengman87 on 2020/04/11 09:49
Absolutely love this app but very frustrated with a few glitches, as I use this proffesionally and keep running into the same issues. Issues are as follows: when making a design and everything is aligned perfect and ready to save, after saving the graphic is saved differently than the graphic that was finalized. Text moves, words overlap, animations move locations, or alignment changes. In addition, when using the video feature, the logo is no longer transparent. I pay for the premium version and unfortunately a few times realized the changes after already sharing the graphic to social accounts. Sometimes ill fix and change multiple times only for it to happen again and again. It seems I am saving 10 different versions of each graphic before getting the one I finalized and sometimes have to start over from scratch.
Best Website/Application I Have Ever Downloaded!
by Krish.v123 on 2020/01/10 20:17
THIS IS ONE OF THE BEST APPLICATIONS I HAVE EVER OWNED. I wish I could give it more than those 5 stars! Obviously started out with the website but once I saw the app, I was jumping up and down with excitement. Canva has truly been a life savor for all my creative endeavors. I use it for meeting materials, personal content creation, presentations, and possibly anything I could think of! I literally never write reviews but as I was working on my presentation materials on canva, I was just thinking, wow, I really hope canva is here to stay forever and I wanted to share my positive feedback for the features, usability and just everything that this website has done for me. I really hope I can continue to use the basic version for free because I don’t think I could live without canva haha.
Was awesome, now not even slightly
by heatherann1989 on 2020/10/27 00:30
I use this app for marketing for my business and it was exactly what I was looking for. Easy to use, tons of options. I felt like the money I spent for a subscription was well worth it for how often I use it (nearly every day). But in the last month, it’s become 100% unusable. Designs won’t save within the app, I’m not able to download my designs to my phone, the entire app is one glitch and crash after another. I’ll spend ages working on something, the app will crash, I’ll open it back up and everything I had done is completely gone. I’ve emailed support with exact details, including what I did to troubleshoot and the only reply I got back was to tell me to try the things I’ve already done and if that doesn’t work, email back so I can wait another who knows how many days just to be told sorry can’t help. I’m frustrated and it looks like I’ll have to cancel my subscription, because I can’t afford to pay for app that doesn’t even do the basics if what’s promised.
Takes forever to design
by Bdbfndndnsj on 2020/06/18 13:59
I like the apps variety and aestethic but I cannot stress how long it takes to make a flyer or a post. If I want to edit a text it just zooms in on the post or flyer, on the wrong piece of text and then zooms out and I can keep going like that for 10-15 minutes until I can finally click on the text I have to edit. And thats not including all the other texts or details on the post or flyer that I am trying to customize. When I delete a text too this ‘shadow’ of the deleted text is left behind on the post/flyer and its just very frustrating considering its been over 2 hours and I still cant finish because I cannot edit texts or details because the app just wont select what I am clicking on. Saving designs too come with defects and this isn't the first review that talks about it. It really is time you guys invest in people that can ACTUALLY effectively fix these many many bugs. Because there is more but I will leave it here.
Update rendered Canva unusable on iPad Pro
by Gx Cori on 2018/11/25 08:26
My camera roll does not show in this new Canva and frankly I hate that I no longer can work on Canva in Landscape mode on iPad Pro. Was my main reason for using Canva above others. Horrible update. I will be finding something else to use. I wanted to add I don’t like the desktop version updates either. I had forever been trying to test out the video option and couldn’t find it. This totally set back our Black Friday prep, I was literally about to pay for a subscription when I started seeing all the updates. I use Promo-Republic to post to social media, because of the metrics, but their editor is horrible, so I would make Canva graphics to import and use instead. Their editor is now better than Canva, but that’s not saying much. They have no iPad app. But at least I can use it web based in portrait mode on my iPad. Right before holidays is a terrible time to update especially when so many small businesses depend on Canva. I had to go to Adobe Spark...poor substitute, ugh. Canva fix all of it!
Has it’s flaws
by Hot Dog Lover Alien Actress on 2020/11/24 19:02
While I do believe that Canva is one of the more superior apps to make effective and dynamic fliers/posters/ig posts etc. This app has some major flaws that inhibit me from creating or even saving the content that I make. One major flaw is the way in which elements can often be unable to be moved. As in, no matter how much I try to the tap on one element, it would make another element open for editing that’s somewhat near my chosen element. The most crucial issue that I have with the app is the way in which the images save to the camera roll. It would look one way on the app but once it is in the camera roll the quality goes to a really bad state that is unrecognizable from the original and elements tend to move around or fonts even change. I do enjoy many aspects but these are crucial issues that need to be fixed.
Rating Trends
1386,1044,1484,1163,988,975,1180,1207,1221,1232,1080,975,899,1142,1176,1075,1108,1040,950,922,1094,1265,1361,1252,1120,1008,956,1172,1227,1113,1132,1205,764,1197,1110,1197,1272,1537,1081,945,828,1026,805,786,507,227,195,198,227,225,222,1212,1440,1258,1144,1295,1433,1361,1311,1125,1021,942,1134,1117,1173,1519,1885,977,824,947,1136,1150,1388,1565,1141,1127,1144,1251,1254,1054,1037,941,970,1181,1128,1264,1206,1127,1067,1022
All Versions
5.0
683,919 total
 5
623,404
 4
43,559
 3
9,921
 2
2,483
 1
4,552
Current Version (3.85.0)
5.0
602,539 total
 5
551,734
 4
36,302
 3
8,590
 2
2,107
 1
3,806
Version History
More...