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App name
Canva: Design, Photo & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos — even if you’re not a design expert! Whether you need an Instagram story, logo, or birthday invitation, create all these and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. *NEW* YOUR ALL-IN-ONE PHOTO EDITOR • Take control of your images' look and feel. Get professional results in minutes • Remix photos with easy-to-use tools, simple slider adjustments and more • You’ll love our aesthetic filters, one tap auto enhance and auto focus • Apply arty effects, touch up your face and preview your designs on t-shirts and more. • Do it all from the one place - Edit, and share photos all in Canva. No need to switch apps EDIT VIDEOS ON MOBILE? WITH CANVA YOU CAN • Edit with ease, splice, trim and cut - it’s effortless even on mobile • Add transitions, effects and music. From our free library or use your own. • Go from shooting to sharing seamlessly. Share directly to Instagram, TikTok, YouTube and more USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Make cards, invitations, photo collages and even use Canva as a main creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, evite creator • Simple and free image editing app • Photo collage maker, flier maker, banner maker for any occasion • For business: brochure, resume, presentation, promo poster maker CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalise presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at $12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone. Got questions or comments? Get in touch http://canva.me/ios
Cool
by Husky Lover💕 on 2022/01/16 23:08
I love it
Beautiful nice 😊 UI
by Dr. J. Steve on 2022/01/16 19:26
Cool
I have a printer
by bubbly23 on 2022/01/16 19:25
I don’t need to use your printing service.
Keyboard issues and app freezes
by Hshel26 on 2022/01/16 18:21
The app is okay but my keyboard keeps popping up every time I press anything on the screen (text, photos, elements). It’s very annoying. When I try to edit text, I have to double tap it quickly so that I can actually edit it before the keyboard pops up. It makes the app almost unusable. The same thing happens on the website (which is why I decided to try the app). The app also freezes sometimes when I leave the project I’m editing.
The Reviews Are Not Lying
by Naihshean on 2022/01/16 17:00
I use Canva a lot as a creative director, it makes my job a lot easier but the reviews are not lying it is extremely buggy. In the middle of a project literally while I am dragging a vector in place it decides to refresh, and it CONSTANTLY does that. Sometimes it gets so unbearable I just return to the project when I have a little bit more patience to power through the glitches. Great app just please work out the kinks because it completely changes the users experience.
Saving favorites
by Jlc526 on 2022/01/16 16:53
Love the app! But I’m not a fan of the new way to select multiple images. I liked it before when we didn’t have to tap select images to do it. Please go back to how it was before. Also it’s eels to not be changing all of one color… when I go to change my stats and o want it all one color. Instead I have to do each one individually. Very annoying. Please fix these two things. Thank you!
GLITCHES TOO MUCH
by darianam on 2022/01/16 16:37
Glitches every 1 second I can never get anything done in this ridiculous app
Web app good, iOS app borderline garbage
by scooterD3 on 2022/01/16 08:28
I am unable to move objects around. Was working perfectly, now every time I try to move objects around the canvas refreshes. I have to use the nudge tool to move anything around. If you literally can't get the basics right, don't even bother with an app. Fix this stupid issue so I can actually use your app properly and my review will immediately become 5 stars. Oh, and I'm a paying subscriber. This is ridiculous.
Read PLEASE!!!!!!!
by Una baer!😘😍🥰🤩😇 on 2022/01/16 06:00
all I can say is THAT APP IS AMAZING LIKE WOW I CAN SMELL BUTTYCHEEKS BUT YA!!!
So laggy on iPad
by wuona on 2022/01/15 20:39
It’s so laggy on a iPad and there’s so many bugs it makes using the app not worth it.
Why I like Canva
by subside lake on 2022/01/15 17:47
Think that canva is so useful .Cus if you make a logo it has so many options for how to make you logo.Also you can make posters however you want.You can also make cards.Also you can make more but that is why I think canva is so useful😀
Very difficult to navigate this app to accomplish your desired result.
by Fancy Sticks on 2022/01/15 15:43
The “help” isn’t so helpful when trying to find the action you’re seeking.
APP NOT LOADING
by 0671011 on 2022/01/15 15:23
I’ve been using this app & it works great as of a few weeks now the app won’t even load when I open it. Very disappointed.
Non-working video app
by Doordash paycard on 2022/01/15 14:26
I’m not able to repost on Instagram after purchasing the app.
Create quick posts!
by lbattaglia on 2022/01/15 13:27
Canva makes it easy to create quick posts! Puts a smile on my face😃
Don’t Delay
by ~mns on 2022/01/15 10:12
Hesitating to purchase PRO, don’t delay. It will bring your design ideas to life. Everything you can imagine and more. ~mns
𝕀𝕕𝕜
by Cortney Jackson on 2022/01/15 07:27
𝕋𝕙𝕚𝕤 𝕒𝕡𝕡 𝕚𝕤 𝕒 𝕘𝕣𝕖𝕒𝕥 𝕒𝕡𝕡 𝕘𝕠𝕣 𝕡𝕣𝕖𝕤𝕖𝕟𝕥𝕒𝕥𝕚𝕠𝕟𝕤𝕒𝕟𝕕 𝕠𝕠𝕥𝕙𝕖𝕣 𝕥𝕙𝕚𝕟𝕘𝕤 𝕝𝕚𝕜𝕣 𝕥𝕓𝕒𝕘𝕔𝕚 𝕛𝕦𝕤𝕥 𝕝𝕠𝕧𝕖 𝕚𝕥 𝕚𝕟 Jamaya
Disappointed
by fitall34 on 2022/01/14 13:14
Canva is still good app but they were a lot better before they started to try and force everyone to use pro version by taking out the background remover.
Easy Peasy
by Azima Zem Zima on 2022/01/14 09:19
🍋 Squeezyy ! I edit on my phone I edit at home I edit on the train I can edit all day. The transfer from tablet to laptop to table top makes editing a breeze! I don’t have to wait to get home to bring an idea to life. I can up load my designs directly to social media. What more can a aspiring business owner ask for. Thank you Canva for your efforts!
Simplicity
by felix36$ on 2022/01/14 09:00
Canva is a very useful tool for creative designs . And also easy and well organized.
Wow .
by Update happy on 2022/01/14 07:45
I have to be honest.. I’m impressed. As a small business owner, Canva has all of the qualities I was looking for in an app. I love the variety of media and content creation that they cater to.
Glitchy
by ....????!!!!7777 on 2022/01/14 04:26
I love Canvaa and have been using it for about two years. But recently the app keeps shutting down while I am making a project and saying there is a problem. I don’t know if anyone else is experiencing this issue. It’s quite frustrating.
Definitely get this app😁😄😄
by SK fifi on 2022/01/14 01:12
This app is a great app for small businesses and you can make posters or logos there really easy to make and lots of choices you can put any photos on th the flyer or poster and it’s just a fantastic app definitely get this app if your a small business owner or if you just need to create this app .😍😍😍
Canva
by *SpArKlE*✨ on 2022/01/14 01:06
canva is so much fun to animate in, it helps me calm my nerves and it also helps me learn how far my creativity can go. Canva helps young designers and others stretch their creativity. So get Canva today!😜
Trouble uploads video
by Wthcbkljstgg on 2022/01/13 22:22
I like Canva but constantly have an issue upload video & freeze all the time.
Used to be great… but going downhill
by nelllime on 2022/01/13 16:40
When one of their new features - their content calendar had a bug I reported it, as it changed which day of the week it started on by moving the calendar from Sunday - Saturday to Monday - Sunday which caused several issues when using it and when reporting the bug the response team was rude. Other aspects of the service are worth the price, but don’t bother with the content calendar portion, its buggy and one of the worse ones I’ve seen in some time and I’ve tried several besides the extremely weird calendar which will throw you off. I am not impressed with some of the newer features and will consider whether or not will continue on the paid version in the future. Certainly won’t if they increase the price due to the content calendar which is already cumbersome on top of the calendar issue.
Shiva
by shivahosseini on 2022/01/13 07:15
Hosseini
I LOVE this app!!
by Kami Christienson on 2022/01/13 05:07
I love using this app to create thumbnails for my YouTube videos! High quality and fast too! I highly recommend this app!! ✨🥰💫
Dope app
by giska JR-8406-8300 on 2022/01/13 01:47
Easy to use and they got so many free templates
A whole other level!
by Jay 9276 on 2022/01/13 00:15
Canva has allowed me to take my business and creative design to another level.
Sorry
by ghfkhlhlhlfjsudlh on 2022/01/12 23:04
I didn’t mean to put two stars but I can’t do anything :(
User friendly interface
by djangomakesnoise on 2022/01/12 21:09
I’ve been using Canva for my music business for two years or so and it has never given me problems. I use the free version and still manage to put together quality imagery and logos for myself and my business.
good
by suppnu jv v on 2022/01/12 20:05
It’s good for beginners
The app CRASHES
by Loveher Beauty on 2022/01/12 07:28
I’m in able to use this app because when I open it up it will just glitch and crash. I’m very unhappy, I was paying for a subscription. I would happily Chang my review if the issue is resolved.
It’s great & easy sometimes glitching
by Meka Thee Stallion on 2022/01/12 06:53
Itglitch
Eines gutes
by lang mani on 2022/01/12 03:53
Viel nützliches
Great when it works, but crashes and lots of “technical difficulties”
by Unhappy Gio grandma on 2022/01/12 01:37
This app is absolutely amazing when it works with all capabilities. But, it crashes quite often on a daily basis. Try to use the shadow tool on photos and then the photo disappears. Get many technical difficulty errors and not able to use the full capability. If these could be fixed, I would give it 5 stars, but unfortunately it happens on a daily basis. Especially when I paid for the pro version.
Love!
by Assball88 on 2022/01/12 00:15
Didn’t think I would need/want the extra content, but Canva has been so helpful getting my business started. It’s so easy I can create content in minutes between clients
Unable to paste text from outside Canva
by AppMench on 2022/01/11 15:52
This is a basic function available online, but apparently is not supported in the iPhone app. I’d post a screenshot, but that doesn’t seem to be supported here in the App Store.
no grace period
by swash89709 on 2022/01/11 14:27
companies that don’t allow their subscribers a grace period are just a con. instacart has a grace period and i always go back when i can. you got your money but you i will never pass a good word about canva and they won’t see another dime from me. #spitefulconsumer #istilldontbuygoya
I love CANVA
by @yes_miss_em on 2022/01/11 03:58
They are evert Entrepreneurs dream
Top Notch App for my business
by K in Louisville on 2022/01/10 22:23
I have used Canva for various projects. My favorite is my business card. It allowed me to add layers and put images together to create exactly the look that I wanted.
Love the website but the app is buggy
by Major butt on 2022/01/10 19:20
The app is practically impossible to use every time I try to adjust an element it either deletes itself or resets immediately, I don’t normally write reviews but this was annoying enough for me to write one.
Best app for small business ever!!
by mami ingrid on 2022/01/10 16:00
Thank you for your amazing services and for how easy is to use !! Love it !!!
So simple
by SweepingDragonfly on 2022/01/10 15:43
Using Canva is so simple and easy.
PRO
by Luv_Jax on 2022/01/10 14:31
99% of Canva is pro. The stickers, the fonts, the normal features that other free apps have! I didnt want to waste my money on the pro either because I only use when I need it and I never can because you have to buy everything!
Best design app out there
by electrokid49 on 2022/01/10 13:40
Honestly Canva is the best app out there for design
Súper practico
by RFMaquina on 2022/01/09 21:55
Muy recomendado
Feels like I’ve been scammed
by Mia54194 on 2022/01/09 18:12
When I logged onto Canva I signed up for a free trial and it said afterwards I would have to pay $12.99. After my week I forgot about my free trial but I was hoping Canva would send me a notification or something. Well it did, but on my cash app saying it tried to take $119 from my card. It’s ridiculous. I then went onto the website so I could cancel the subscription but it said I would have to pay what I first owed. I will not be doing that especially since I should have never owed anything in the first place. I shouldn’t have to pay 119 DOLLARS when I was originally supposed to pay 12.99. I shouldn’t even have to pay that much.
Worst customer support
by Craig@singledadreboot on 2022/01/09 17:07
I raised an issue to Canva customer support in September 2021. They just stopped responding to my follow-up requests and eventually reached out in January 2022 to ask if my issue was resolved. When I didn’t respond to their request within 4 days my issue was closed and listed as resolved. One of the worst customer service experiences I have ever had. Canva itself was a fine product when it worked for me. However, it stopped working, and nobody would help me fix the issue. If signing up for Canva and you have an issue, please be aware you might be on your own.
Glitch
by SBACEO on 2022/01/09 14:50
Am I the only one dealing with a glitch with the IG reel template?
Love Canva, HATE the app
by MissiDawnn on 2022/01/09 14:46
I absolutely love Canva. The layouts, fonts, templates, everything!!! BUT the mobile app is a pain in the a** to open. The login screen states “Continue to sign up for free. If you have an account, we’ll log you in.” But it doesn’t log me in. It gives me an error message that my account already exists. Ok… so log me in like you said you would… So I have a fantastic design account wit Canva and ZERO way to access it on my phone.
La solución perfecta
by islamanare on 2022/01/09 05:20
Fácil de usar, con miles de ideas, plantillas y efectos que resaltan cualquier publicación. Es más que una solución, es divertido, facilísimo y actualizado.
Terribly slow
by foreigntipsbya on 2022/01/09 04:23
I’ve literally been trying to make a menu for 3 days. I go on the app and try to rearrange my menu and it’s so slow i have to continuously get out the app and refresh after 1 small arrangement.
Terrible editing videos!
by skylor17 on 2022/01/09 04:06
I tried to save a video 7 times and it never saves any of the progress. Good for photos bad at videos.
Love it !
by Empress Livewire on 2022/01/09 01:49
Easy and fun and convenient
SCAM SCAM SCAM
by ewebb96 on 2022/01/08 22:53
I have used Canva for 3 months it was not what I expected or could use so I tried to cancel my subscription. After hours I was told i wasn’t subscribed and it showed no proof I was paying for it via my subscription page however my bank says otherwise with the monthly fee. This is so scammy. Ontop of this I have had horrible issues downloading mp4 videos even on the newest iPhone with 5g. There’s lots of things to use on this app however it doesn’t download and it won’t generate a receipt for me for the months I paid for. DO NOT DOWNLOAD AND SUBSCRIBE ABSOLUTE SCAM
I love this app and I hate writing reviews so this says a lot
by izfls on 2022/01/08 16:42
Love it
Doesn’t work?
by USMuslim on 2022/01/08 01:57
When i try to open the app it doesn't open and say to try again and if the problem persists to contact support.
lots of potential but very buggy (iPad Pro)
by ataylor on 2022/01/07 22:33
Very intuitive content creation tool with great libraries, templates, and editing features BUT the most basic features (bring in a video, trim the video to a segment) fail consistently. After bringing in a video from my camera roll I cannot preview/play the piece I’m working on. Sometimes restarting the app helps, but this isn’t a reasonable solution.
Hi
by haggle goods on 2022/01/07 22:25
Hi
So easy!
by Mansie35 on 2022/01/07 21:26
I love using Canva on my desktop but this app really brings out my creativity and I spend hours on it!
Background removing
by pstain4569 on 2022/01/07 21:18
Pretty good app all-around, unless you want to edit an image. Whenever you use Background Remover and try to fine-tune it the whole image disappears. Try as many times as you want and it doesn’t work. Pretty unfortunate especially considering it’s a feature that you PAY for.
Love Canva
by Especially Me on 2022/01/07 20:48
My favorite tool. Can’t create without it!!
frustrating app
by jhiskey9 on 2022/01/07 16:52
you will use the app fine for a few weeks then it wont save your creations. even after emailing support they still dont fix the issue. you cant upload files or save your work. then whats the point of this app? terrible support for what is a good app.
Worst customer service known to man.
by Jamison198123 on 2022/01/07 15:12
They have to have blind people, or people that can’t read working there. Truly the worst experiences of my life dealing with this company. I DONT RECOMMEND.
Absolutely THE BEST
by jmweaver10 on 2022/01/07 08:40
Took a bit to learn but once I got the hang of it, this app is so awesome at making my edits look so crisp & the add ins are endless
Amazing for small business
by SuperBlankyMan on 2022/01/07 07:18
I started using Canva when a friend hired me to make social media posts for him. He said it was a cool tool. A year later, I’ve used it for making stop motion videos, creative campaigns for my own company, and honestly…Canva is wildly in expected in my life and totally worth the upgrade to the premium version
Amazing
by HahaLeavitt on 2022/01/06 23:52
I really like Canva
Yay!😁
by SNAP Security Canada on 2022/01/06 23:06
I love using Canva for graphic design and many other fun things! 🎨🖼
One of the best apps I have!
by Yvojor on 2022/01/06 21:20
This helped me be a visionary! So many helpful, fun tools to take your project to the next level. I highly recommend.
Please Help!!!!
by #DesignerPerson on 2022/01/05 20:10
So I really like Canva!! It’s great, awesome and amazing!! I can make almost anything!! But a while ago, the app hasn’t been working 😔 There’s so many new awesome updates that I want to use but nothing works!! Every time I try to do something it keeps telling me that something is wrong and to check my Internet connection!! But nothing’s wrong!! I think it’s the app… Please fix this because I really love Canva and I want to continue using it, Please Help and write back!!!!!!
Love it
by Milso cyster on 2022/01/05 17:07
I use Canva on my phone and on my laptop. So helpful for me.
Love this app only issue is the glitches that come when editing
by The_dee123 on 2022/01/05 17:02
Thank You
Cannot download
by JennLynnFLO on 2022/01/05 14:51
Cannot
???
by Rick2378 on 2022/01/05 03:52
I love this app to much to give it a bad review. One of my favorites. But I am very furious about the fact that recently every time I go to move something on the screen the page closes and has to reload again. Not each and every time. After I crop something or want to move things around it seems to do it. And this is on multiple devices I should also add iPhone and iPad. I don’t know what that is it why but it’s truly in the way of my process of designing. Can we please take care of that…
Awesome app just wish it would print correctly 😫
by bbmosaics on 2022/01/04 01:18
No matter what I do I can’t get it to print on my printer the size I specify!!!!
Wonderful
by honestofvale on 2022/01/04 00:10
Wonderful app with nice capabilities
Don’t recommend until bugs are fixed
by watermelonjollyranchers on 2022/01/03 06:58
This app infuriates me. Every time I make and edit a video, the app always glitches and refuses to let me save it. It’s one of the most difficult apps for no real reason. I don’t know if it’s a server overload or something but it’s ridiculous.
love this app
by bhgdhkoogecbjjogd on 2022/01/03 04:30
Love this app
App
by bffvcfb on 2022/01/03 00:15
Keeps resetting every time I try to move anything
I love just about everything except one thing
by deannaa.nat on 2022/01/02 16:13
Using Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!
Doesn’t even open
by willdacracka on 2022/01/02 14:54
This app doesnt even open after the latest update which I was forced to download lol
Create
by Dirt Sorcerer on 2022/01/02 14:52
We can all be top notch creators with Canva!
Small Business Tool
by Bridal Shop Owner on 2022/01/02 14:47
Canva is the best tool a small business owner can learn to use.
Review
by Crown Heights lee on 2022/01/02 05:22
Awesome
EASY TO USE
by MrsKittyPauly on 2022/01/02 00:32
THIS MAKES MY LIFE EASY. I USE IT TO MAKE WORKSHEETS & DESIGN ITEMS NEEDED IN CLASS.
…….bro
by glorius purpose on 2022/01/01 23:11
Ok first of all I download the game and it doesn’t let me freaking use it even after deleting and downloading it over and over again, and I am much older then freaking four, so grrrr fix this please ANNNDD I’ve already shut my device down several times if it fixes then I’ll maybe get to try it and give it five stars
Simply stated
by Doodlejummper on 2022/01/01 19:46
Canva is great!
Please check app
by Misvone on 2022/01/01 18:31
graphics are not downloading. Please check the app.
Excelente
by kory3087 on 2022/01/01 18:08
Muy util y buenos diseños
Constantly crashes
by o0obubbleso0o on 2022/01/01 15:56
I love Canva…on a computer. The mobile app crashes constantly. Both on my iPod and my Samsung phone. 0/10 wouldn’t download again.
Easy and Elegant
by mrzwilliams89 on 2022/01/01 14:56
I love this app and website! I use it for my personal business, my ministry, and as a teacher! It makes simple post on social media cute and professional as well as posters and flyers. I can use it to make phone wallpapers that inspire me an others as well as design a visual to show at the beginning of my YouTube channels! I was able to make logos and graphic designs for companies and so much more!
Canva is Good for Business
by Angela Eff on 2022/01/01 11:05
Canva is the perfect tool and has all of the things I need to quickly design and make posts to reach my audience. I have no background in graphic design, but I sure look like I do with Canva.
Thank you so much!!!
by whatunisnttaken on 2022/01/01 03:39
I accidentally closed the app and when I immediately opened it again Canva had auto saved it. A life saver! Also the app is beautifully done and semi easy to navigate. I love this app so much if I have to use it more I'm going to purchase the membership I think it is.
Awesome app!!
by Trin K911 on 2022/01/01 02:30
This is a great app!! There are a lot of things you can do for free. Obviously the premium package offers even more!
Wow wow wow
by jcmfhfjf on 2021/12/31 23:41
This app is amazing I make my YouTube intros with it I even made my YouTube logo is it. And it’s amazing
Completely Confused
by BlueButterfly186 . on 2021/12/31 19:28
Hi there! This is my first time writing a review here, so sorry if it’s a little weird. This app is great! They’d a few kinks in the system, but it has worked out fine. I do have some problems, though. The main issue is that sometimes, for no reason, Canva just reloads in the middle of my project, and in doing so, deletes ALL of my work. It’s getting really frustrating, and I don’t love the app so much any more. Thank you for reading this.
The best app everyone
by delvon4u on 2021/12/31 18:34
This app is one of the most useful tools that anyone use it helps me right since my creativity and give me great ideas when I needInspiration!! You must have this on your phone it’s a must!!!!!
These reviews are lies
by ---___---____---34d on 2021/10/18 23:19
Honestly Canva is one of the most spectacular web design platforms I have ever had the pleasure of working with. I’ve NEVER experienced all these “crashes” that everyone is talking about and honestly they sound like unwarranted complaints. The fact that people are rating their reviews five stars just to get your attention and then state that Canva is a one star app should show you how deceitful some of these “reviewers” are..... Anyway, unlimited assets with a pro subscription, background remover, gif creator, SVG capabilities so you can upload your own icons and change colors, folders to organize your projects and so much more. I manage two business accounts and I can’t even begin to tell you how amazing Canva has been over the past two years with both accounts. I use one frequently for my proposals and cover letters, legal documents, etc and the other account for social media graphics and portfolio projects. Never had problems with download or upload speeds and I have uploaded countless amounts of assets over time. You can even organize your assets into folders that you can access while editing. Never had projects magically erase themselves from my designs If you do not have a graphic design background and need graphics in a pinch- this is the app for you. If you are your own marketing team- this is the app for you. If you love using inspiration/templates for graphic projects- this app is for you.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
Overpriced and Buggy
by 1234456666778 on 2021/10/27 17:01
Fortunately I was still in the free trial mode before deciding whether I wanted to pay for the pro-mode of the app. The only reason I was considering paying for it was for the “background removal tool” when editing photos. Every time I attempted to use this tool, immediately after using it the app would crash and everything in that document would be gone - even though I saved periodically and it appeared to save successfully. I tried playing around with the tool to see if it was user error, but no matter what template I used or what image I used it on, the app immediately crashed and deleted everything in that template. It was extremely frustrating to repeat the process multiple times and to be left with a blank template at the end. Scrolling through anything on the app is cumbersome as well (it makes it feel like my touchscreen isn’t registering me touching the screen, even though it works everywhere else). Lastly, converting to other template sizes is not seamless and shouldn’t be used as a selling feature for the pro version. Also, I am using an updated 2021 iPad Pro, so it should not be equipment failure. I’m glad I used the free trial, because it gave me the clarity to avoid paying the pricey monthly charge for this buggy app. TLDR: Background Removal Tool causes app crashes, unsaved work. Cannot easily scroll through images/graphics/etc. due to bugginess. Don’t pay for this app.
Like/Hate Relationship!
by Puzzledn'Perplexed on 2021/10/08 00:04
Upgrading to the Pro version was definitely a great decision on my part, and for the most part I’m enjoying the App. I do find myself having to import elements from outside sources very frequently however. I’d really like to see Canva up their game in the quality and quantity, and the variety of elements offered. My biggest issue with Canva is a major one! The App constantly crashes on me while I’m working on a project. Everything else on my update iPad works perfectly fine, it’s only the Canva App that has these issue. My only solution is to do a complete shutdown of my tablet and reboot it. I even lost the progress on my work in one project, as it failed to save my work, before it crashed. Obviously I had no idea, or I would’ve saved it myself!!! Considering I’m paying money for this App, I do expect a higher standard. This issue happens frequently. I somehow would have a very hard time believing that I’m the only one with this same issue, which would mean that they haven’t taken the time to fix it? If this continues, I will have no choice but to find another App that offers me the roughly services at around the same price, but that works properly!
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
What happened?!? Slowly fixing it..?
by Wildsong on 2021/08/31 20:59
EDIT: Well, something was fixed. Still having weird rebounds when trying to crop, but the “Pro” logo is back on things that aren’t free (which there also seem to be more of again), so I no longer have to hover over everything to check. Congrats, you guys get a star back. This used to be an amazing app and for the longest time I had rated it at 5 stars. Now, however, it’s become such a headache to use. It used to show which images were free to use as soon as a gallery loaded. Now I have to hover my finger over EVERY SINGLE ONE, only to find that 99% are now “Pro” and cost money to use. There’s no way to filter your search for only free images either. I’ve resorted to searching Google for free-use stock photos most of the time. I’m not using this app to make presentations or anything to make money off of, I just like making my social media posts prettier. Also, when I’m cropping a photo, the app will suddenly bounce backwards out of that function and I’ll have to click AGAIN on the crop button and start over. Seriously disappointed and if I find another photo editing app that I like better, you can be sure I’ll be deleting this one in a heartbeat.
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
I love just about everything except one thing
by deannaa.nat on 2022/01/02 16:13
Using Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
Top Quality
by mlebow910 on 2021/03/26 01:33
This app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️
What would make Canva inclusive and antiracist
by Cubis monster on 2021/08/15 15:21
1). many teachers like math. Canva needs a selection of math graphics that are modern, diverse, and not stereotypical. Stop showing pictures of Asian 10 year old standing n front of a chalkboard filled with advanced math. It perpetuates the stigma that Asians are smarter in math and that it’s standard for 10 yrs old to be doing calculas algorithms. 2) need more pictures of colored kids and families. In education there are classroom that are all brown, all black, some with very few whites and some very diverse. Also teachers are not all white. Learning happens in classrooms but also outside, in museums, at the grocery store, at home 3). Math is more than just formulas and boring worksheets. It’s playing with manipulative and using computers and calculators. It’s sketching graphs, looking at patterns, collaborating , noticing and wondering. Ok. This will get you started. Looking forward to seeing changes. I had made a tweet several months ago and the response was we are adding new images everyday. Been waiting.
Not what is used to be/Unusable
by ChantélFrancins on 2021/01/27 04:16
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
Too finnicky
by FallFlower24 on 2020/01/12 19:10
I LOVE the canva website. I use it all the time. However this app is horrible. I can only use it vertical, which wastes screen space. Zooming in is not as easy as it sounds. The app should flip to horizontal mode when a user moves their phone. The app does not save pictures in designs. I closed a design to come back and finish and the picture was gone. Twice! Also, I duplicated a design to change the picture and the app would not let me move, remove, replace, or trash the picture in that design. This particular design I did on the website then went into the app to duplicate and change. Text editing is tedious and sensitive. I tried for several minutes to make a short, 2 line sentence to one. The app kept undoing my work. Overall the app is so sensitive that when trying to edit or move one piece (text/picture) it messes with the other pieces in the background instead. It’s a big time waster. I hope canva takes this into account and makes the app better.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Happy mind
by mariam massage on 2021/11/21 13:20
Happy mind I've got a couple Instagram accounts, and no two have the same features as the other. It's incredibly confusing and annoying to switch between two accounts on the same app that don't even have the same features. One might have a different, newer version of DM's while another has been stuck with an old version and has never been updated. For the past two months my main account has been action blocked almost every other week. Instagram has made me change my password 8 times within then as well. I rely on posting often to keep my audience and gain new followers (as well as to catch the eyes of potential customers, as I am an artist that makes money off of commissions) and I obviously can't do this when Instagram blocks me from posting. I don't share my account with anyone, I've never purchased followers, and I've never used any third party apps with Instagram. So it's beyond me why they keep doing this. Happy mind Not to mention, the support is awful. If you have an issue or if you need help with something, you might as well forget it. The support team is incredibly unhelpful and has always been this way. I've seen accounts post highly illegal content that Instagram deems as safe for all ages! Even after reporting. Any legitimate problems I've tried to report have been met with silence. Happy mind The idea of Instagram is great. But the app itself is becoming worse and worse as time goes on.
Just sick over the newest update
by G.Parish on 2018/11/24 06:57
I just used the app on my iPad this morning and created a couple wonderful easy ads. Then I updated to the latest update. What a shock when I went to Canva to create a quick image a few minutes ago and the whole thing was COMPLETELY DIFFERENT! Now I cannot use it in landscape mode, it is stuck in portrait, and my usual pictures I had in my account (not on my camera roll, but downloaded ones) are no longer there. The whole thing is a lot harder to use. The whole user interface seems to have a lot more hoops to jump through. Did someone think this would be be better? I love Canva, and use it all the time on both my desktop computer and the iPad. Now I guess I can’t use it on the iPad anymore. This change was a BAD idea. I’m glad I found out before I upgraded to Canva for Work. I was going to do that this week, but now I’m not even sure I’ll stick with Canva. I am one unhappy user. Please, please, please can we have it back how it was before?
Worst customer service ever
by Tingo on 2021/05/03 13:43
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible. My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account. Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Really love Canva with a few exceptions
by jflksksheoeoeoeoeoeoeo on 2021/07/11 03:36
There are so many great templates, and it is fairly easy to use, especially for the basic designing. There are a few design options that I still can’t figure out, including using frames. Also, their Help menu is kind of hot & cold; either very helpful or totally useless. Customer Service is pretty good, but there’s a delay of course. My biggest disappointment is that as of July 2021, there is still not a single template for 2022 Calendars! I’ve inquired about this THREE times and am told they’ll be released LATE this year!!! Don’t they understand that if someone is doing a calendar for the next year, they need time to design it, get it to the printer, have it printed, do pre-sales and finally sell the final calendars starting in about October?!!! It’s ridiculous to release templates LATE in a year, especially when we pretty much know how all of the dates in a year are going to align for say, FOREVER! Using this feature was one of the main reasons I pay for Gold and yet it’s going to end of being useless to me.
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
No help!
by Peter's daughter on 2021/03/12 00:39
I’ve reached out to Canva twice, and it’s been three weeks and I still haven’t heard from them. I had the free version but wanted to do a trial for the upgraded version for my business. I saw they had a 30 day business trial, and yet, when I clicked on the trial period it only gave me two weeks of trial. And on top of that the trial upgrade didn’t even work for me: Every time I wanted to use one of the upgraded features their app wouldn’t let me, and kept on asking me to opt in for the trial, which I already had. It kept on saying error and that I already signed up for the trial even though it didn’t work. I reached out to Canva to see if they could help me. But no, no response back. It’s been three weeks now and not even a peep. The “trial” ended and I forgot to cancel it, so on top of it not working I also got charged $ for something that doesn’t work. I canceled it for next month so that I won’t get charged for something that doesn’t work. Very disappointed and a waste of money. Too bad because I really wanted to try it out for my business and see how useful Canva would be for my brand. Turns out not useful at all.
Canva is great but…
by RebelCon85 on 2021/12/26 23:18
It took me a while to get into Canva - in part because on my laptop, it drives me a bit nuts. The interaction/shortcuts etc. Is kind of counterintuitive and pretty different from other programs I’m used to. But it’s *GREAT* on my phone. I created a photo book for my friend and am relatively happy with it. I do wish it had a different interface - it would be helpful if I could say “this is the group of photos I want on this page” and then have it recommend layouts. A lot of my photos were horizontal and only a couple of the 15 or so layouts that Canva had worked with multiple horizontal photos, so I ended up basically creating most of my own pages, which means I wasn’t really able to take advantage of Canva’s designs. I’m planning to try Shutterfly too for photo books. But I’m ramping up my social media marketing on a few fronts so will definitely be using Canva!
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Love the desktop version, but app isn’t the best
by AngGren on 2019/10/08 14:02
I pay for the pro version and LOVE IT - on the desktop version anyway....the app is always offering a trial 14 days for the pro version, but I’m already paying for it....?Do I need to pay twice to be able to access ALL of the pro features within the app (ie. saved brand fonts)?? The app is incredibly glitchy when downloading finished projects. The text and shape of pictures is sometimes distorted and/or cut off. Also, there are more glitches when using both the app and the desktop version on the same project. I know it sounds weird, but sometimes I create something quickly on my phone to get the project started, but want to finish on the desktop version, and this can sometimes be an issue. I highly recommend Canva to everyone I know, however I always advise using it on their computer first, as the app can be off putting.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
It’s okay but could be better
by CiaraJane07 on 2021/08/04 14:52
I like using Canva for quick and simple design jobs but it’s lacking some key elements. Adding a ruler guide would be monumental since right now we have to eyeball everything and guess if things are evenly spaced. Things like that. Otherwise I enjoy it, the app is somewhat easy to use although it doesn’t include uploaded fonts which is a bummer. Updated review: Oh my god the app has so many annoying bugs even when fully updated 1. Often times it changes the font. If you create a design on desktop and then need to open the app to download it the font size, placement, and type often change 2. The app often changes the placement of things. I’m creating flyers for a festival on desktop then switch to download them on the app (after closing out desktop) and the graphics have moved 3. I HATE that you can’t download individual pages as individual mp4 files unless you download page by page which takes FOREVER and changes the file name to the project name rather than what you’ve renamed the pages to 4. The app crashes when trying to download individual pages. Every single time. 5. You cannot have two font sizes in one text bubble like you can on desktop. If you try to change one of the font sizes they’ll all automatically change to the same size 6. It’s overall really frustrating to work with and I usually end up switching to desktop to get what I needed done A lot of work is needed on the functionality of the app
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
Amazing app
by Ku'ualoha on 2021/12/26 20:02
One suggestion if I may… could you please make a feature for animations where we have separate options for the intro and outro of animations? I would like the ability to not have an animation at the end so I can transition to a second copied page where there is no animation, currently if we animate an element it animates both in and out and if you copied the page it will animate all over again, but I want the element to seamlessly transition to be stationary in the second page. The only way to achieve that currently is to save the file, use another app to cut the ending out and upload it into the project on your app, but if there’s multiple elements animated on a page that throws the entire project off. Please fix this, it seems like a basic function to have that has been ignored. Aside from that, Canva is an amazing app and I love it.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Cool but annoying
by whatisthis!cp on 2021/04/27 17:44
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
Used to be perfect
by ACF5 on 2021/10/17 21:06
Used to work flawless and perfect. Now, everything is buggy and doesn't work the first time, background remover isn’t perfect, the inserting of videos almost never works the first time (you have to click refresh 7-8 times before it works), and THE MOST FRUSTRATING THING: the page button, when i press it to switch which slide on working on, it 100% always bugs out. Everytime. I’ve updated, I’ve closed and reopened, and none of it fixes the problem it only made the toolbar at the bottom dissapear (how idk). Its super buggy. I can never complete my work without being frustrated that every time i press the page button to change slide/page it shuffles the pages and shows them in random spots on the screen and i cannot select any... I’m at a point where I can’t even change the page now because every time I press the page button it’s shuffle them around it bugs out, and glitches. Every time. After 2 updates how is this still an issue
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5.0
992,999 total
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Current Version (3.134.0)
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911,734 total
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App name
Canva: Design, Photo & Video
Description
Canva makes design amazingly simple (and fun)! Create stunning designs with your photos and videos — even if you’re not a design expert! Whether you need an Instagram story, logo, or birthday invitation, create all these and more on Canva. Available on your iPhone, iPad, and computer so you can jump back into your design anytime, anywhere. HOW TO USE CANVA 1. Start from scratch or a ready-to-use design Create a design with our blank canvas, or save time when you use any of our 60,000 FREE templates created by professional designers. 2. Add text on photos Easily add quotes or multiple text to photos. Change the font (we've got 700+ options!), size, color, spacing, and position. 3. Use the perfect image Upload pictures from your device gallery, or pick from our library of premium photos & illustrations. 4. Edit pictures like a pro Use our free photo editor to apply filters, change up the brightness, add vignette, and more. 5. Show it off to the world Share your designs directly to Instagram, WhatsApp, email—or simply save to your device. *NEW* YOUR ALL-IN-ONE PHOTO EDITOR • Take control of your images' look and feel. Get professional results in minutes • Remix photos with easy-to-use tools, simple slider adjustments and more • You’ll love our aesthetic filters, one tap auto enhance and auto focus • Apply arty effects, touch up your face and preview your designs on t-shirts and more. • Do it all from the one place - Edit, and share photos all in Canva. No need to switch apps EDIT VIDEOS ON MOBILE? WITH CANVA YOU CAN • Edit with ease, splice, trim and cut - it’s effortless even on mobile • Add transitions, effects and music. From our free library or use your own. • Go from shooting to sharing seamlessly. Share directly to Instagram, TikTok, YouTube and more USE CANVA FOR SOCIAL MEDIA • Instagram Story Editor, and Story highlights maker • Create Facebook Posts & Facebook Covers • Make cards, invitations, photo collages and even use Canva as a main creator for any social media use USE CANVA FOR EVERYTHING • Create a logo, book cover, blog design for any project • For any event: birthday card maker, wedding invitation maker, evite creator • Simple and free image editing app • Photo collage maker, flier maker, banner maker for any occasion • For business: brochure, resume, presentation, promo poster maker CREATE DESIGNS QUICKLY Use Search to find templates faster. We’ve got diverse themes to be your all-in-one invitation creator, poster creator, logo maker, online invitation maker, business card maker, more. COLLABORATE ON CANVA Create a free team to easily share & edit designs with friends or colleagues. Work together to finalise presentations, business cards, brochures, and other design needs. UPGRADE TO CANVA PRO Save time, simplify workflow, and stay on brand with this subscription! • Unlimited access to millions of high-quality photos, icons, and illustrations with Images Pro. • One click is all it takes to resize your graphics with Magic Resize. Need to post your image to Facebook, Twitter and Pinterest? Select your desired image types and we’ll do the work for you, instantly. • Save your brand's colors, logos and fonts and create on-brand designs. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. The Payment will be charged to your iTunes Account at confirmation of purchase. You can manage app subscriptions in your iTunes Account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. Monthly renewals are charged at $12.99 (local prices apply). No lock-in contract. https://about.canva.com/terms-of-use https://about.canva.com/privacy-policy Note: Image pack in-app purchases on the App Store are only available to use on the Canva app for iPhone. Got questions or comments? Get in touch http://canva.me/ios
Cool
by Husky Lover💕 on 2022/01/16 23:08
I love it
Beautiful nice 😊 UI
by Dr. J. Steve on 2022/01/16 19:26
Cool
I have a printer
by bubbly23 on 2022/01/16 19:25
I don’t need to use your printing service.
Keyboard issues and app freezes
by Hshel26 on 2022/01/16 18:21
The app is okay but my keyboard keeps popping up every time I press anything on the screen (text, photos, elements). It’s very annoying. When I try to edit text, I have to double tap it quickly so that I can actually edit it before the keyboard pops up. It makes the app almost unusable. The same thing happens on the website (which is why I decided to try the app). The app also freezes sometimes when I leave the project I’m editing.
The Reviews Are Not Lying
by Naihshean on 2022/01/16 17:00
I use Canva a lot as a creative director, it makes my job a lot easier but the reviews are not lying it is extremely buggy. In the middle of a project literally while I am dragging a vector in place it decides to refresh, and it CONSTANTLY does that. Sometimes it gets so unbearable I just return to the project when I have a little bit more patience to power through the glitches. Great app just please work out the kinks because it completely changes the users experience.
Saving favorites
by Jlc526 on 2022/01/16 16:53
Love the app! But I’m not a fan of the new way to select multiple images. I liked it before when we didn’t have to tap select images to do it. Please go back to how it was before. Also it’s eels to not be changing all of one color… when I go to change my stats and o want it all one color. Instead I have to do each one individually. Very annoying. Please fix these two things. Thank you!
GLITCHES TOO MUCH
by darianam on 2022/01/16 16:37
Glitches every 1 second I can never get anything done in this ridiculous app
Web app good, iOS app borderline garbage
by scooterD3 on 2022/01/16 08:28
I am unable to move objects around. Was working perfectly, now every time I try to move objects around the canvas refreshes. I have to use the nudge tool to move anything around. If you literally can't get the basics right, don't even bother with an app. Fix this stupid issue so I can actually use your app properly and my review will immediately become 5 stars. Oh, and I'm a paying subscriber. This is ridiculous.
Read PLEASE!!!!!!!
by Una baer!😘😍🥰🤩😇 on 2022/01/16 06:00
all I can say is THAT APP IS AMAZING LIKE WOW I CAN SMELL BUTTYCHEEKS BUT YA!!!
So laggy on iPad
by wuona on 2022/01/15 20:39
It’s so laggy on a iPad and there’s so many bugs it makes using the app not worth it.
Why I like Canva
by subside lake on 2022/01/15 17:47
Think that canva is so useful .Cus if you make a logo it has so many options for how to make you logo.Also you can make posters however you want.You can also make cards.Also you can make more but that is why I think canva is so useful😀
Very difficult to navigate this app to accomplish your desired result.
by Fancy Sticks on 2022/01/15 15:43
The “help” isn’t so helpful when trying to find the action you’re seeking.
APP NOT LOADING
by 0671011 on 2022/01/15 15:23
I’ve been using this app & it works great as of a few weeks now the app won’t even load when I open it. Very disappointed.
Non-working video app
by Doordash paycard on 2022/01/15 14:26
I’m not able to repost on Instagram after purchasing the app.
Create quick posts!
by lbattaglia on 2022/01/15 13:27
Canva makes it easy to create quick posts! Puts a smile on my face😃
Don’t Delay
by ~mns on 2022/01/15 10:12
Hesitating to purchase PRO, don’t delay. It will bring your design ideas to life. Everything you can imagine and more. ~mns
𝕀𝕕𝕜
by Cortney Jackson on 2022/01/15 07:27
𝕋𝕙𝕚𝕤 𝕒𝕡𝕡 𝕚𝕤 𝕒 𝕘𝕣𝕖𝕒𝕥 𝕒𝕡𝕡 𝕘𝕠𝕣 𝕡𝕣𝕖𝕤𝕖𝕟𝕥𝕒𝕥𝕚𝕠𝕟𝕤𝕒𝕟𝕕 𝕠𝕠𝕥𝕙𝕖𝕣 𝕥𝕙𝕚𝕟𝕘𝕤 𝕝𝕚𝕜𝕣 𝕥𝕓𝕒𝕘𝕔𝕚 𝕛𝕦𝕤𝕥 𝕝𝕠𝕧𝕖 𝕚𝕥 𝕚𝕟 Jamaya
Disappointed
by fitall34 on 2022/01/14 13:14
Canva is still good app but they were a lot better before they started to try and force everyone to use pro version by taking out the background remover.
Easy Peasy
by Azima Zem Zima on 2022/01/14 09:19
🍋 Squeezyy ! I edit on my phone I edit at home I edit on the train I can edit all day. The transfer from tablet to laptop to table top makes editing a breeze! I don’t have to wait to get home to bring an idea to life. I can up load my designs directly to social media. What more can a aspiring business owner ask for. Thank you Canva for your efforts!
Simplicity
by felix36$ on 2022/01/14 09:00
Canva is a very useful tool for creative designs . And also easy and well organized.
Wow .
by Update happy on 2022/01/14 07:45
I have to be honest.. I’m impressed. As a small business owner, Canva has all of the qualities I was looking for in an app. I love the variety of media and content creation that they cater to.
Glitchy
by ....????!!!!7777 on 2022/01/14 04:26
I love Canvaa and have been using it for about two years. But recently the app keeps shutting down while I am making a project and saying there is a problem. I don’t know if anyone else is experiencing this issue. It’s quite frustrating.
Definitely get this app😁😄😄
by SK fifi on 2022/01/14 01:12
This app is a great app for small businesses and you can make posters or logos there really easy to make and lots of choices you can put any photos on th the flyer or poster and it’s just a fantastic app definitely get this app if your a small business owner or if you just need to create this app .😍😍😍
Canva
by *SpArKlE*✨ on 2022/01/14 01:06
canva is so much fun to animate in, it helps me calm my nerves and it also helps me learn how far my creativity can go. Canva helps young designers and others stretch their creativity. So get Canva today!😜
Trouble uploads video
by Wthcbkljstgg on 2022/01/13 22:22
I like Canva but constantly have an issue upload video & freeze all the time.
Used to be great… but going downhill
by nelllime on 2022/01/13 16:40
When one of their new features - their content calendar had a bug I reported it, as it changed which day of the week it started on by moving the calendar from Sunday - Saturday to Monday - Sunday which caused several issues when using it and when reporting the bug the response team was rude. Other aspects of the service are worth the price, but don’t bother with the content calendar portion, its buggy and one of the worse ones I’ve seen in some time and I’ve tried several besides the extremely weird calendar which will throw you off. I am not impressed with some of the newer features and will consider whether or not will continue on the paid version in the future. Certainly won’t if they increase the price due to the content calendar which is already cumbersome on top of the calendar issue.
Shiva
by shivahosseini on 2022/01/13 07:15
Hosseini
I LOVE this app!!
by Kami Christienson on 2022/01/13 05:07
I love using this app to create thumbnails for my YouTube videos! High quality and fast too! I highly recommend this app!! ✨🥰💫
Dope app
by giska JR-8406-8300 on 2022/01/13 01:47
Easy to use and they got so many free templates
A whole other level!
by Jay 9276 on 2022/01/13 00:15
Canva has allowed me to take my business and creative design to another level.
Sorry
by ghfkhlhlhlfjsudlh on 2022/01/12 23:04
I didn’t mean to put two stars but I can’t do anything :(
User friendly interface
by djangomakesnoise on 2022/01/12 21:09
I’ve been using Canva for my music business for two years or so and it has never given me problems. I use the free version and still manage to put together quality imagery and logos for myself and my business.
good
by suppnu jv v on 2022/01/12 20:05
It’s good for beginners
The app CRASHES
by Loveher Beauty on 2022/01/12 07:28
I’m in able to use this app because when I open it up it will just glitch and crash. I’m very unhappy, I was paying for a subscription. I would happily Chang my review if the issue is resolved.
It’s great & easy sometimes glitching
by Meka Thee Stallion on 2022/01/12 06:53
Itglitch
Eines gutes
by lang mani on 2022/01/12 03:53
Viel nützliches
Great when it works, but crashes and lots of “technical difficulties”
by Unhappy Gio grandma on 2022/01/12 01:37
This app is absolutely amazing when it works with all capabilities. But, it crashes quite often on a daily basis. Try to use the shadow tool on photos and then the photo disappears. Get many technical difficulty errors and not able to use the full capability. If these could be fixed, I would give it 5 stars, but unfortunately it happens on a daily basis. Especially when I paid for the pro version.
Love!
by Assball88 on 2022/01/12 00:15
Didn’t think I would need/want the extra content, but Canva has been so helpful getting my business started. It’s so easy I can create content in minutes between clients
Unable to paste text from outside Canva
by AppMench on 2022/01/11 15:52
This is a basic function available online, but apparently is not supported in the iPhone app. I’d post a screenshot, but that doesn’t seem to be supported here in the App Store.
no grace period
by swash89709 on 2022/01/11 14:27
companies that don’t allow their subscribers a grace period are just a con. instacart has a grace period and i always go back when i can. you got your money but you i will never pass a good word about canva and they won’t see another dime from me. #spitefulconsumer #istilldontbuygoya
I love CANVA
by @yes_miss_em on 2022/01/11 03:58
They are evert Entrepreneurs dream
Top Notch App for my business
by K in Louisville on 2022/01/10 22:23
I have used Canva for various projects. My favorite is my business card. It allowed me to add layers and put images together to create exactly the look that I wanted.
Love the website but the app is buggy
by Major butt on 2022/01/10 19:20
The app is practically impossible to use every time I try to adjust an element it either deletes itself or resets immediately, I don’t normally write reviews but this was annoying enough for me to write one.
Best app for small business ever!!
by mami ingrid on 2022/01/10 16:00
Thank you for your amazing services and for how easy is to use !! Love it !!!
So simple
by SweepingDragonfly on 2022/01/10 15:43
Using Canva is so simple and easy.
PRO
by Luv_Jax on 2022/01/10 14:31
99% of Canva is pro. The stickers, the fonts, the normal features that other free apps have! I didnt want to waste my money on the pro either because I only use when I need it and I never can because you have to buy everything!
Best design app out there
by electrokid49 on 2022/01/10 13:40
Honestly Canva is the best app out there for design
Súper practico
by RFMaquina on 2022/01/09 21:55
Muy recomendado
Feels like I’ve been scammed
by Mia54194 on 2022/01/09 18:12
When I logged onto Canva I signed up for a free trial and it said afterwards I would have to pay $12.99. After my week I forgot about my free trial but I was hoping Canva would send me a notification or something. Well it did, but on my cash app saying it tried to take $119 from my card. It’s ridiculous. I then went onto the website so I could cancel the subscription but it said I would have to pay what I first owed. I will not be doing that especially since I should have never owed anything in the first place. I shouldn’t have to pay 119 DOLLARS when I was originally supposed to pay 12.99. I shouldn’t even have to pay that much.
Worst customer support
by Craig@singledadreboot on 2022/01/09 17:07
I raised an issue to Canva customer support in September 2021. They just stopped responding to my follow-up requests and eventually reached out in January 2022 to ask if my issue was resolved. When I didn’t respond to their request within 4 days my issue was closed and listed as resolved. One of the worst customer service experiences I have ever had. Canva itself was a fine product when it worked for me. However, it stopped working, and nobody would help me fix the issue. If signing up for Canva and you have an issue, please be aware you might be on your own.
Glitch
by SBACEO on 2022/01/09 14:50
Am I the only one dealing with a glitch with the IG reel template?
Love Canva, HATE the app
by MissiDawnn on 2022/01/09 14:46
I absolutely love Canva. The layouts, fonts, templates, everything!!! BUT the mobile app is a pain in the a** to open. The login screen states “Continue to sign up for free. If you have an account, we’ll log you in.” But it doesn’t log me in. It gives me an error message that my account already exists. Ok… so log me in like you said you would… So I have a fantastic design account wit Canva and ZERO way to access it on my phone.
La solución perfecta
by islamanare on 2022/01/09 05:20
Fácil de usar, con miles de ideas, plantillas y efectos que resaltan cualquier publicación. Es más que una solución, es divertido, facilísimo y actualizado.
Terribly slow
by foreigntipsbya on 2022/01/09 04:23
I’ve literally been trying to make a menu for 3 days. I go on the app and try to rearrange my menu and it’s so slow i have to continuously get out the app and refresh after 1 small arrangement.
Terrible editing videos!
by skylor17 on 2022/01/09 04:06
I tried to save a video 7 times and it never saves any of the progress. Good for photos bad at videos.
Love it !
by Empress Livewire on 2022/01/09 01:49
Easy and fun and convenient
SCAM SCAM SCAM
by ewebb96 on 2022/01/08 22:53
I have used Canva for 3 months it was not what I expected or could use so I tried to cancel my subscription. After hours I was told i wasn’t subscribed and it showed no proof I was paying for it via my subscription page however my bank says otherwise with the monthly fee. This is so scammy. Ontop of this I have had horrible issues downloading mp4 videos even on the newest iPhone with 5g. There’s lots of things to use on this app however it doesn’t download and it won’t generate a receipt for me for the months I paid for. DO NOT DOWNLOAD AND SUBSCRIBE ABSOLUTE SCAM
I love this app and I hate writing reviews so this says a lot
by izfls on 2022/01/08 16:42
Love it
Doesn’t work?
by USMuslim on 2022/01/08 01:57
When i try to open the app it doesn't open and say to try again and if the problem persists to contact support.
lots of potential but very buggy (iPad Pro)
by ataylor on 2022/01/07 22:33
Very intuitive content creation tool with great libraries, templates, and editing features BUT the most basic features (bring in a video, trim the video to a segment) fail consistently. After bringing in a video from my camera roll I cannot preview/play the piece I’m working on. Sometimes restarting the app helps, but this isn’t a reasonable solution.
Hi
by haggle goods on 2022/01/07 22:25
Hi
So easy!
by Mansie35 on 2022/01/07 21:26
I love using Canva on my desktop but this app really brings out my creativity and I spend hours on it!
Background removing
by pstain4569 on 2022/01/07 21:18
Pretty good app all-around, unless you want to edit an image. Whenever you use Background Remover and try to fine-tune it the whole image disappears. Try as many times as you want and it doesn’t work. Pretty unfortunate especially considering it’s a feature that you PAY for.
Love Canva
by Especially Me on 2022/01/07 20:48
My favorite tool. Can’t create without it!!
frustrating app
by jhiskey9 on 2022/01/07 16:52
you will use the app fine for a few weeks then it wont save your creations. even after emailing support they still dont fix the issue. you cant upload files or save your work. then whats the point of this app? terrible support for what is a good app.
Worst customer service known to man.
by Jamison198123 on 2022/01/07 15:12
They have to have blind people, or people that can’t read working there. Truly the worst experiences of my life dealing with this company. I DONT RECOMMEND.
Absolutely THE BEST
by jmweaver10 on 2022/01/07 08:40
Took a bit to learn but once I got the hang of it, this app is so awesome at making my edits look so crisp & the add ins are endless
Amazing for small business
by SuperBlankyMan on 2022/01/07 07:18
I started using Canva when a friend hired me to make social media posts for him. He said it was a cool tool. A year later, I’ve used it for making stop motion videos, creative campaigns for my own company, and honestly…Canva is wildly in expected in my life and totally worth the upgrade to the premium version
Amazing
by HahaLeavitt on 2022/01/06 23:52
I really like Canva
Yay!😁
by SNAP Security Canada on 2022/01/06 23:06
I love using Canva for graphic design and many other fun things! 🎨🖼
One of the best apps I have!
by Yvojor on 2022/01/06 21:20
This helped me be a visionary! So many helpful, fun tools to take your project to the next level. I highly recommend.
Please Help!!!!
by #DesignerPerson on 2022/01/05 20:10
So I really like Canva!! It’s great, awesome and amazing!! I can make almost anything!! But a while ago, the app hasn’t been working 😔 There’s so many new awesome updates that I want to use but nothing works!! Every time I try to do something it keeps telling me that something is wrong and to check my Internet connection!! But nothing’s wrong!! I think it’s the app… Please fix this because I really love Canva and I want to continue using it, Please Help and write back!!!!!!
Love it
by Milso cyster on 2022/01/05 17:07
I use Canva on my phone and on my laptop. So helpful for me.
Love this app only issue is the glitches that come when editing
by The_dee123 on 2022/01/05 17:02
Thank You
Cannot download
by JennLynnFLO on 2022/01/05 14:51
Cannot
???
by Rick2378 on 2022/01/05 03:52
I love this app to much to give it a bad review. One of my favorites. But I am very furious about the fact that recently every time I go to move something on the screen the page closes and has to reload again. Not each and every time. After I crop something or want to move things around it seems to do it. And this is on multiple devices I should also add iPhone and iPad. I don’t know what that is it why but it’s truly in the way of my process of designing. Can we please take care of that…
Awesome app just wish it would print correctly 😫
by bbmosaics on 2022/01/04 01:18
No matter what I do I can’t get it to print on my printer the size I specify!!!!
Wonderful
by honestofvale on 2022/01/04 00:10
Wonderful app with nice capabilities
Don’t recommend until bugs are fixed
by watermelonjollyranchers on 2022/01/03 06:58
This app infuriates me. Every time I make and edit a video, the app always glitches and refuses to let me save it. It’s one of the most difficult apps for no real reason. I don’t know if it’s a server overload or something but it’s ridiculous.
love this app
by bhgdhkoogecbjjogd on 2022/01/03 04:30
Love this app
App
by bffvcfb on 2022/01/03 00:15
Keeps resetting every time I try to move anything
I love just about everything except one thing
by deannaa.nat on 2022/01/02 16:13
Using Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!
Doesn’t even open
by willdacracka on 2022/01/02 14:54
This app doesnt even open after the latest update which I was forced to download lol
Create
by Dirt Sorcerer on 2022/01/02 14:52
We can all be top notch creators with Canva!
Small Business Tool
by Bridal Shop Owner on 2022/01/02 14:47
Canva is the best tool a small business owner can learn to use.
Review
by Crown Heights lee on 2022/01/02 05:22
Awesome
EASY TO USE
by MrsKittyPauly on 2022/01/02 00:32
THIS MAKES MY LIFE EASY. I USE IT TO MAKE WORKSHEETS & DESIGN ITEMS NEEDED IN CLASS.
…….bro
by glorius purpose on 2022/01/01 23:11
Ok first of all I download the game and it doesn’t let me freaking use it even after deleting and downloading it over and over again, and I am much older then freaking four, so grrrr fix this please ANNNDD I’ve already shut my device down several times if it fixes then I’ll maybe get to try it and give it five stars
Simply stated
by Doodlejummper on 2022/01/01 19:46
Canva is great!
Please check app
by Misvone on 2022/01/01 18:31
graphics are not downloading. Please check the app.
Excelente
by kory3087 on 2022/01/01 18:08
Muy util y buenos diseños
Constantly crashes
by o0obubbleso0o on 2022/01/01 15:56
I love Canva…on a computer. The mobile app crashes constantly. Both on my iPod and my Samsung phone. 0/10 wouldn’t download again.
Easy and Elegant
by mrzwilliams89 on 2022/01/01 14:56
I love this app and website! I use it for my personal business, my ministry, and as a teacher! It makes simple post on social media cute and professional as well as posters and flyers. I can use it to make phone wallpapers that inspire me an others as well as design a visual to show at the beginning of my YouTube channels! I was able to make logos and graphic designs for companies and so much more!
Canva is Good for Business
by Angela Eff on 2022/01/01 11:05
Canva is the perfect tool and has all of the things I need to quickly design and make posts to reach my audience. I have no background in graphic design, but I sure look like I do with Canva.
Thank you so much!!!
by whatunisnttaken on 2022/01/01 03:39
I accidentally closed the app and when I immediately opened it again Canva had auto saved it. A life saver! Also the app is beautifully done and semi easy to navigate. I love this app so much if I have to use it more I'm going to purchase the membership I think it is.
Awesome app!!
by Trin K911 on 2022/01/01 02:30
This is a great app!! There are a lot of things you can do for free. Obviously the premium package offers even more!
Wow wow wow
by jcmfhfjf on 2021/12/31 23:41
This app is amazing I make my YouTube intros with it I even made my YouTube logo is it. And it’s amazing
Completely Confused
by BlueButterfly186 . on 2021/12/31 19:28
Hi there! This is my first time writing a review here, so sorry if it’s a little weird. This app is great! They’d a few kinks in the system, but it has worked out fine. I do have some problems, though. The main issue is that sometimes, for no reason, Canva just reloads in the middle of my project, and in doing so, deletes ALL of my work. It’s getting really frustrating, and I don’t love the app so much any more. Thank you for reading this.
The best app everyone
by delvon4u on 2021/12/31 18:34
This app is one of the most useful tools that anyone use it helps me right since my creativity and give me great ideas when I needInspiration!! You must have this on your phone it’s a must!!!!!
These reviews are lies
by ---___---____---34d on 2021/10/18 23:19
Honestly Canva is one of the most spectacular web design platforms I have ever had the pleasure of working with. I’ve NEVER experienced all these “crashes” that everyone is talking about and honestly they sound like unwarranted complaints. The fact that people are rating their reviews five stars just to get your attention and then state that Canva is a one star app should show you how deceitful some of these “reviewers” are..... Anyway, unlimited assets with a pro subscription, background remover, gif creator, SVG capabilities so you can upload your own icons and change colors, folders to organize your projects and so much more. I manage two business accounts and I can’t even begin to tell you how amazing Canva has been over the past two years with both accounts. I use one frequently for my proposals and cover letters, legal documents, etc and the other account for social media graphics and portfolio projects. Never had problems with download or upload speeds and I have uploaded countless amounts of assets over time. You can even organize your assets into folders that you can access while editing. Never had projects magically erase themselves from my designs If you do not have a graphic design background and need graphics in a pinch- this is the app for you. If you are your own marketing team- this is the app for you. If you love using inspiration/templates for graphic projects- this app is for you.
HATE the Updated iPad App
by LennyPam on 2018/11/11 03:48
I’m a long time Canva user and absolutely loved this app. I use it all the time for all my blog graphics. However, Canva recently updated the software for iPad and now I hate it. What was once an easy to use app, is now cumbersome, has less functionality, less ease of use, less user friendly, less everything except the amount of time it takes to create a new graphic. It has got to be about 200% slower. It works very similarly to the iPhone app - which I hate. If I can’t use the old interface, I’m gonna be forced to switch apps. Please don’t make me switch. Don’t make the iPad app function as poorly as the iPhone app. I need speed, ease of use and lots of functionality that works well on my iPad. Not my iPhone, but my iPad. I also can’t edit any of my saved files in Canva as I receive a compatibility error message. PLEASE FIX THIS!! PLEASE AT LEAST GIVE US THE OPTION OF USING THE OLDER VERSION. I HATE THE UPDATED IPAD VERSION. SERIOUSLY. HATE IT! I CAN’T EVEN USE IT, BECAUSE IT JUST SITS THERE FOREVER SPINNING, TRYING TO LOAD AND CAN’T. PLEASE, PLEASE GIVE US BACK THE OLD VERSION. PLEASE. How about if you do away with the iPhone version and just use the old iPad app? That’s a great idea! Or make the iPhone a limited functionality (which, it essentially is). Please give me back the Canva I loved! I am extremely busy, carry my iPad with me everywhere I go and use Canva all the time. Please do something about this!
Canva... the app we all want to love
by blogbarger on 2018/12/21 06:00
Let’s start with the good. It’s 2018 and nobody makes a (sort of) desktop publishing app for iOS except Canva. So kudos for taking this project on. That said, the app is so painstakingly frustrating, I’m kind of amazed I still use it. It crashes all the time, weird changes are made when I go to save (wasting precious time), and lots of other very quirky things. Example. When working with text, in order to exit edit text mode, one has to click done. That alone takes forever, but after hitting done no matter what page I’m on in a document, the app leaps forward to the last page. Another example. Try renaming a file. It crashes every single time. Try renaming it again. This time it works. Every single time. The list goes on and on, and things load oh so slowly. So long story short. This app isn’t ready for the field. It’s hardly even beta worthy. But we all still use it. Why? Because there’s nothing else out there for iOS. The moral of the story is that we need other developers to begin working on publishing apps so that we not only have a choice, but so that Canva has some competition. The developers respond quickly, roll out updates, and make promises, but bottom line is the app still remains broken. Honestly, it’s such a chore to use. There is nothing enjoyable about the app and all I hear out there is that when we go to work on a project.... we just pray we can make it through. Upward and onward.
Great App with a Few Bugs
by Lexi_Brunner on 2020/04/05 20:03
I’ve been using this app for over a year now. I really love it. It works well, it’s easy to use once you get the hang of it and you can really design some super cute things. I do get a bug where it will download blurry though so I wish that would get fixed. It’s definitely been happening for over 6 months and that’s a huge inconvenience. I also wish there was some sort of tab that you could open where it would load all of you words or illustrations that you used on your design and then you could edit them from there because once you overlay or underlay something, it’s a huge hassle to fix it if you want to change something. I end up having to move a lot of things to find what I put under something to move it to a better location and I think another little edit button where it took you to everything you used and gave you the option to highlight them or something by clicking on them would be amazing! Just food for thought. I would recommend this app!
Overpriced and Buggy
by 1234456666778 on 2021/10/27 17:01
Fortunately I was still in the free trial mode before deciding whether I wanted to pay for the pro-mode of the app. The only reason I was considering paying for it was for the “background removal tool” when editing photos. Every time I attempted to use this tool, immediately after using it the app would crash and everything in that document would be gone - even though I saved periodically and it appeared to save successfully. I tried playing around with the tool to see if it was user error, but no matter what template I used or what image I used it on, the app immediately crashed and deleted everything in that template. It was extremely frustrating to repeat the process multiple times and to be left with a blank template at the end. Scrolling through anything on the app is cumbersome as well (it makes it feel like my touchscreen isn’t registering me touching the screen, even though it works everywhere else). Lastly, converting to other template sizes is not seamless and shouldn’t be used as a selling feature for the pro version. Also, I am using an updated 2021 iPad Pro, so it should not be equipment failure. I’m glad I used the free trial, because it gave me the clarity to avoid paying the pricey monthly charge for this buggy app. TLDR: Background Removal Tool causes app crashes, unsaved work. Cannot easily scroll through images/graphics/etc. due to bugginess. Don’t pay for this app.
Like/Hate Relationship!
by Puzzledn'Perplexed on 2021/10/08 00:04
Upgrading to the Pro version was definitely a great decision on my part, and for the most part I’m enjoying the App. I do find myself having to import elements from outside sources very frequently however. I’d really like to see Canva up their game in the quality and quantity, and the variety of elements offered. My biggest issue with Canva is a major one! The App constantly crashes on me while I’m working on a project. Everything else on my update iPad works perfectly fine, it’s only the Canva App that has these issue. My only solution is to do a complete shutdown of my tablet and reboot it. I even lost the progress on my work in one project, as it failed to save my work, before it crashed. Obviously I had no idea, or I would’ve saved it myself!!! Considering I’m paying money for this App, I do expect a higher standard. This issue happens frequently. I somehow would have a very hard time believing that I’m the only one with this same issue, which would mean that they haven’t taken the time to fix it? If this continues, I will have no choice but to find another App that offers me the roughly services at around the same price, but that works properly!
Still some oddities in the system
by A.C. Groffman on 2019/04/22 01:21
EDIT: Previously, I had written a negative review saying that a recent update had essentially removed every feature of the app that I used for my designs, background color editing among this number. I am happy to say that, for the most part, those features have been restored. I am able to access and edit all my designs on my iPad, and the completion of the update has made usage fairly easy. However, there are still some large issues that need to be fixed which prevent me from giving this app five stars. For starters, I cannot access any templates on my iPad. If I click on the Templates button, nothing appears. I have tried this multiple times; every other tab under the + button works exactly as intended, but it has been a month or so now and I can’t access any templates. This is a pretty big issue for me; the vast majority of my designs use a specific template. The second issue I have is that I still cannot edit background colors on my iPad. This is also a large aspect of my designs, and right now that means I have to switch to my laptop to be able to actually get the design I want. I’d quickly change this review to five stars if these factors were fixed, but for now this remains a frustration for me.
What happened?!? Slowly fixing it..?
by Wildsong on 2021/08/31 20:59
EDIT: Well, something was fixed. Still having weird rebounds when trying to crop, but the “Pro” logo is back on things that aren’t free (which there also seem to be more of again), so I no longer have to hover over everything to check. Congrats, you guys get a star back. This used to be an amazing app and for the longest time I had rated it at 5 stars. Now, however, it’s become such a headache to use. It used to show which images were free to use as soon as a gallery loaded. Now I have to hover my finger over EVERY SINGLE ONE, only to find that 99% are now “Pro” and cost money to use. There’s no way to filter your search for only free images either. I’ve resorted to searching Google for free-use stock photos most of the time. I’m not using this app to make presentations or anything to make money off of, I just like making my social media posts prettier. Also, when I’m cropping a photo, the app will suddenly bounce backwards out of that function and I’ll have to click AGAIN on the crop button and start over. Seriously disappointed and if I find another photo editing app that I like better, you can be sure I’ll be deleting this one in a heartbeat.
I want to like it. But, I can’t.
by notdeseray on 2020/10/15 04:38
I’ve used this app for a few years now. Both on desktop and mobile. I loved the selection of templates available and the fun add ons too. The app could be great but I run into too many problems. #1 It’s a hit-or-miss in terms of the user-friendliness. Sometimes, it’s very easy to use and adjust certain things. Other times, things will clash and will be difficult to select. I wish there were some consistency. #2 The helpful articles aren’t very helpful. I was directed to a ‘helpful’ article in order to solve my problem. In this article, it asked me to click under a tab and look for a section. The section did not exist. I’m not sure if it was a mistake. But, to me, (because I was requesting a refund) I couldn’t help but think it was on purpose. Why is it so difficult to get a refund! #3 Logging in seems almost impossible. If I go into too much detail, I’ll lose you if I haven’t lost you already. Canva never seems to remember my emails. I have two. I only use one for apps like these. I request a password change and suddenly it remembers my email? What is the deal? The logging-in process discouraged me from even using the app. This app could be great, but the little things discourage me from even trying to login.
I love just about everything except one thing
by deannaa.nat on 2022/01/02 16:13
Using Canva has been very good for me personally. I’ve been able to take my content to the next level with just using the tools and resources. I’m someone who never took my creativity seriously and one day I made my own brand design through Canva and it helped my online business x1000. So I think it’s pretty great the only thing I’d love to see change is the ability to “favorite” a design. This would be helpful when you’re searching for ideas instead of having us click the design and it automatically adds the design to our “my designs” tab. That gets annoying. Sometimes I just want to see the design I don’t want to add it. And sometimes I’m just scrolling and I’ll accidentally click a design and it still automatically adds it to my designs tab. Then when you press the “back” button to go back to look at similar designs it takes you straight back to the home page and you lose the place where you were looking. I hope that makes sense. I love this app but that’s the one thing that I don’t 😭. Please consider that minor change in the future!
The update ruined everything
by Steph Pen on 2019/04/20 18:24
I used to really like this app, and I would use it all the time like 9 months ago, and I’ve been using it since, just not as much because it’s changed a lot and it’s getting so hard and annoying to work with now. First of all, the college lay out I would use the most is no longer on the app, which makes me really mad since it was my favorite one. Secondly, whenever I save something, it saves completely different than what I originally had. It takes me opening and saving it again 3 more times to get close to how I wanted it to save in the first place. Lastly, editing is getting SO annoying and hard now. Before, editing a picture within a collage was really easy, just double tapping and zooming in or out. Last month, whenever I double tapped the picture, there was a lot of pictures and lines overlapping each other which made it really confusing and annoying to edit, but now, I can’t even do that. Whenever I double tap a picture now, it takes up the space of the entire collage and it doesn’t even let me edit it. It doesn’t let me zoom in, out, or even let me move it around, it just goes back to how it was. This is really stressing me out, and I use to really love this app. Please let me know if there’s a way to fix this, because it’s very hard to use the app for all these reasons.
Leaked my password to darkweb
by Kayla0725 on 2019/08/23 19:20
So I wish I could rate this higher, because it was pretty easy to design the business card I wanted, it was easier when I went to the website. I was able to make it in 20 minutes on the website vs an hour messing around in the app. However when I tried to purchase the card it would not accept my card, it kept getting errors. The next morning I saw it tried to charge and then refund my card 3 times so not sure what happened there. Still it refunded all of them so no loss of money, just frustrating. I then took a break before trying again to purchase the card I wanted, but in that time I got an alert from Credit Karma that I had had a security breach and my password was found on the darkweb. The site that had the breach? Canva. Now I’ve had to deal with changing any website that I’ve ever used a variation of the password I used there, and it’s not every app and website, but it’s enough to be a lasting headache. TLDR liked the card I made, but I couldn’t purchase it and they weren’t secure enough not to leak my password. 1 star.
Top Quality
by mlebow910 on 2021/03/26 01:33
This app allows you to not only create your own designs from scratch, but gives you countless of templates to help give that top quality look. I used this app for different type of papers for my upcoming gender reveal. Everywhere I looked didn’t quite have what I wanted so I decided to design my own. I am more than pleased with the results, the paper is top quality and their t-shirts are beautifully made. Their pricing is incredibly cheap compared to other sites I’ve looked into, they saved me so much money. The delivery time as quick and everything was beautiful packaged. The fact that they even plant a tree for every order they receive is just a cherry on top! I will continue to use this company for any future designs. I absolutely adore Canva, thank you to the developers to bring a cheap and easy option to the table. I am extremely impressed, seeing the work your company produced brought tears to my eyes. My gender reveal is going to look exactly how I want it to thanks to you. 10/10 I’ve recommended it to all of my friends! ❤️
What would make Canva inclusive and antiracist
by Cubis monster on 2021/08/15 15:21
1). many teachers like math. Canva needs a selection of math graphics that are modern, diverse, and not stereotypical. Stop showing pictures of Asian 10 year old standing n front of a chalkboard filled with advanced math. It perpetuates the stigma that Asians are smarter in math and that it’s standard for 10 yrs old to be doing calculas algorithms. 2) need more pictures of colored kids and families. In education there are classroom that are all brown, all black, some with very few whites and some very diverse. Also teachers are not all white. Learning happens in classrooms but also outside, in museums, at the grocery store, at home 3). Math is more than just formulas and boring worksheets. It’s playing with manipulative and using computers and calculators. It’s sketching graphs, looking at patterns, collaborating , noticing and wondering. Ok. This will get you started. Looking forward to seeing changes. I had made a tweet several months ago and the response was we are adding new images everyday. Been waiting.
Not what is used to be/Unusable
by ChantélFrancins on 2021/01/27 04:16
For the last few months both the app and desktop versions have been glitching so much so that I create the design and just screenshot it knowing that it will no longer save and download. I have been with Canva since the start and never had a storage cap...until recently which means that I can no longer add new photos unless I delete old ones that I use for my business...or upgrade my account which a splash page constantly flashes to suggest. Canva used to be an innovator in the marketplace and now it is not even useable. Why would I pay for service upgrades when the free version acts up too much?! I have watched this app and the company grow so much and wanted to see it thrive even more! But I can not even use it and I am not paying them to fail with their service. Read the recent and low star reviews as these are REAL users giving their experiences. Hopefully they remove the storage limits to where they were before (unlimited) and fix all glitches (I have updated my phone and the app and the glitches are now what Canva offers), so that true supporters of Canva and new users alike can enjoy it...otherwise people will use one of the 20+ alternatives that are written about monthly on various blogs.
Too finnicky
by FallFlower24 on 2020/01/12 19:10
I LOVE the canva website. I use it all the time. However this app is horrible. I can only use it vertical, which wastes screen space. Zooming in is not as easy as it sounds. The app should flip to horizontal mode when a user moves their phone. The app does not save pictures in designs. I closed a design to come back and finish and the picture was gone. Twice! Also, I duplicated a design to change the picture and the app would not let me move, remove, replace, or trash the picture in that design. This particular design I did on the website then went into the app to duplicate and change. Text editing is tedious and sensitive. I tried for several minutes to make a short, 2 line sentence to one. The app kept undoing my work. Overall the app is so sensitive that when trying to edit or move one piece (text/picture) it messes with the other pieces in the background instead. It’s a big time waster. I hope canva takes this into account and makes the app better.
Good App
by loriiann hayes on 2020/01/19 07:47
Hello! Ashley here, just wanted to say that your app is splendid! But there are a few downsides. I don’t know if it’s just me, or if this happens to anyone else, but whenever I try to get into Canva and make a book cover, the app will crash. The same goes for making anything else. Most times, I am successful in getting into the app, but then the app will pause and I can’t do anything about it. The worst is, I’ve reloaded the app and shut off my iPad Mini and turned it back on, just to see that it’s still paused where I last put it. I don’t want this to continue happening. I’ve tried many things to get it to work and it won’t. And yes, I have deleted the app and have downloaded it again to only log in and have it pause AGAIN. Also, if I get lucky, I’ll go three minutes in to making my cover, and then go to the text area and tap on a text to add it, and IT WILL PAUSE! I don’t know why this is happening and I would appreciate it if you did something about it. Before this was happening, the app was doing very well. Thanks for reading!
Love the desktop version, HATE the iPad App
by Jon M.S. on 2020/11/24 23:31
I am a big Canva fan, I have used it for years through college and into my professional career. I just got an iPad Air and the Canva app is less than impressive. There is no integration of the folders function, and several of the editing tools available on desktop are missing. The social media calendar is also missing, which I use daily. There’s no function to search for your past designs, and because you can’t access your folders there’s no organization to your designs. This makes it very clunky to have to manually scroll through all your past designs (again, without a search bar option), and I’ve dealt with the app crashing numerous times. Additionally it takes forever to initially load (landing page appears but app freezes for a solid minute), and lags badly when using template search functions. I love the service Canva provides so I hope these changes can be made to improve the function.
New Version is not worth it
by LTWOODRING on 2019/11/07 14:28
I used to LOVEEEEEEE Canva. I did all of my real estate marketing graphics with it and I was really impressed with the product and the ease of use. After the update to iPhone and iPad the app has been crashing and flickering between pages. I feel the new version allows for less customization and doesn’t use all of the screen space on my iPad Pro which feels like I’m straining to see all the details of my designs. Other annoying things like having to use the search feature to find items like “lines” make this new version almost not worth using. **UPDATE** still using Canva, but still not happy with the ever-changing interface. Y’all are really desperate to get money these days. Now, I can’t even pick a font without having to navigate between free fonts and premium fonts (the free fonts used to be listed at the top, the premium fonts at the bottom. Now, they’re all mixed in). I guess this is what happens when your fav apps start charging users money. I just don’t have a reason to pay a monthly subscription for this yet....and I see there was some sort of security breach for paying users SMH
New update: why?
by Selena_Ewing on 2018/11/09 05:13
I believe that the functionality of the design has gone down with the new interface update. Viewing my projects was way easier in the previous design. I find it harder to add in my own logos from external applications. The reason I loved this App was because I could be creative while on the go with my iPad or iPhone but now I will have to return to using the Website version to make the process easier on me which is not favorable. Please don't prioritize drastic design changes that sacrifice simple but helpful shortcuts like: the grid feature that directed placement of your designs in a geometric symmetry with the overall design, having user-friendly editing for mobile devices that allows you to view all tabs of editing possibilities, and having easy capability of zooming in and out of your design. And every time I open a design up the program changes placement and color of everything on the page and I have to exit and re-enter the design MULTIPLE times before it even becomes similar to what I had saved last. Overall, incredible application but I cannot stand the newest update because of all the difficulties it has brought to my creative process.
Happy mind
by mariam massage on 2021/11/21 13:20
Happy mind I've got a couple Instagram accounts, and no two have the same features as the other. It's incredibly confusing and annoying to switch between two accounts on the same app that don't even have the same features. One might have a different, newer version of DM's while another has been stuck with an old version and has never been updated. For the past two months my main account has been action blocked almost every other week. Instagram has made me change my password 8 times within then as well. I rely on posting often to keep my audience and gain new followers (as well as to catch the eyes of potential customers, as I am an artist that makes money off of commissions) and I obviously can't do this when Instagram blocks me from posting. I don't share my account with anyone, I've never purchased followers, and I've never used any third party apps with Instagram. So it's beyond me why they keep doing this. Happy mind Not to mention, the support is awful. If you have an issue or if you need help with something, you might as well forget it. The support team is incredibly unhelpful and has always been this way. I've seen accounts post highly illegal content that Instagram deems as safe for all ages! Even after reporting. Any legitimate problems I've tried to report have been met with silence. Happy mind The idea of Instagram is great. But the app itself is becoming worse and worse as time goes on.
Just sick over the newest update
by G.Parish on 2018/11/24 06:57
I just used the app on my iPad this morning and created a couple wonderful easy ads. Then I updated to the latest update. What a shock when I went to Canva to create a quick image a few minutes ago and the whole thing was COMPLETELY DIFFERENT! Now I cannot use it in landscape mode, it is stuck in portrait, and my usual pictures I had in my account (not on my camera roll, but downloaded ones) are no longer there. The whole thing is a lot harder to use. The whole user interface seems to have a lot more hoops to jump through. Did someone think this would be be better? I love Canva, and use it all the time on both my desktop computer and the iPad. Now I guess I can’t use it on the iPad anymore. This change was a BAD idea. I’m glad I found out before I upgraded to Canva for Work. I was going to do that this week, but now I’m not even sure I’ll stick with Canva. I am one unhappy user. Please, please, please can we have it back how it was before?
Worst customer service ever
by Tingo on 2021/05/03 13:43
I purchased the Pro subscription in March and I have the receipt. I recently activated a new iPhone. All of my accounts show I have an active subscription but when I open the app the Pro features are not accessible. My iTunes account is set to a different email from the email I used to sign up for Canva. I used the Facebook sign up feature to create my Canva account. There is a huge disconnect in accounts that is impeding me from supporting my business online. And this has created a lot of stress for our team members. I need this issue resolved or my money refunded. None of my team members are able to sign up and purchase their own Canva Pro accounts because everyone is linked to my inaccessible account. Canva has the worst customer service of any company app have I ever purchased. I’ve sent multiple help requests and they either don’t respond or close the case with the disclaimer that the issue is resolved. Which is obviously not the case. Obviously there is no one to speak with on the phone and their email communications are horrible. Although the app works great when it works but the customer service is atrocious. Highly DO NOT RECOMMEND.
Canva is the best!
by Laura Mellark on 2019/02/13 07:52
I have been using Canva for a while now and it has never disappointed me. Never! Sure there’s paid elements to site but the free options are just as high quality and I can always find what I need in the free options. I use Canva for making programs for my children’s theater productions, posters for my sister’s band events, invitations for all my occasions, and literally every other need I have for graphic design. I sent the last program I made to a professional printer to have them stapled and put together to save time on our end, and they said the file was absolutely perfectly made and laid out. They even said they were going to start using Canva too and recommending it to their other customers. I can’t express enough how much I love Canva! Now I do prefer the website just because it’s on a bigger screen buuuuuut, you have almost all the options in the app as you do online. And you can save designs right to you phone. Anyway, Canva is an excellent service!
Best design app for us novice/intermediate folks!
by piperlou on 2019/01/05 06:52
This is a great design app! Especially for those of us that love to design but don’t have all our skills honed in on Adobe ID or photoshop. Great tool and love using it for work and my side hustle! 2 suggestions one: wish you could put “your designs” in folders so I could keep my work and side projects separately. Two: when you find a graphic you like I wish it would give you the key words associated with the graphics (like tags)so you could search for more like it or just keep track of designs. A itty bitty complaint but no deal breaker—- I like the 2.0 version but it is a little irritating that I can start a design on my laptop and finish on my iPad because I used a different version. Not that big of a deal I just have to remember to start the project on 1.0. So many options and so user friendly! I have told many of my friends about this great app. I see it only getting better! 🤗
New updates make app useless
by Crazykellsbells on 2018/11/23 22:20
I’m a long-time Canva user and have the yearly business account, which I use often. I was thrilled when they first came out with a mobile app and have also used this frequently and had it work fine. However, in the past month or so they have introduced new updates to the app which have made it completely useless. It crashes every 30 seconds when you are trying to edit (not an exaggeration!), so you can’t use it to make any new projects. I often use it on the go to make small edits to Instagram templates for my company’s social media accounts, but even something as simple as editing a color causes it to crash. I usually buckle through and after many crashes and swear words I can get the minor edits done, but then when I actually go to save my project it will export without any of the new edits and I end up with an old version of the file. I’ve taken to screenshotting my final project in order to use it. Super frustrating, and I hope the developers fix these issues soon. Even my husband knows how much I hate the app issues because I complain about it every time I try to use it!
Same issues after one year of consistent use
by fellow business owner on 2020/05/05 16:15
I use the Canva app for iOS. It’s the only app of its kind, hence why I’m still using it. Easy to use, simple interface, and you can spend a good amount of time perfecting social media content. The problem is, is that half of the content I make within Canva does NOT save the way it appears in Canva. For example, when using a line graphic, it’s beautiful within the app and aesthetically pleasing. But the saved files shows a dashed line.. Or another issue is using multiple images in one post. When you go to save it, Canva will sometimes only register 1/4 of the images, or better yet, if they’re overlapping, the overlapped image suddenly doesn’t exist. If you’re new to digital design and learning by experience, like myself, this is your best bet unfortunately. If you’re a little more experienced, stick with Photoshop please or adobe or whatever else there is out there. For a creative, detail-orientated person like myself, the frustration with Canva saving your posts DIFFERENTLY than how it appears in the app is literally a big waste of time.
NO customer service
by LeslieCGregg on 2021/02/09 20:41
I love this app and what I can do with it from a design perspective. That said, the customer service is horrible. I had to switch the ownership in a business account when an employee left and we could never get it completed. We basically had to trash 3 years of designs and start over. We went back and forth via email with them but there was always something else they needed. Days went by between emails and every email was if we had never communicated. We spent 6 weeks trying to jump thru hoops to no avail. And, of course, there is no phone number to call for support. It was honestly one of the most frustrating customer service experiences in many years. Just make sure to setup work accounts in the owners name because if u set them up under an employee email and they leave u are pretty much screwed. There is no easy way to copy the designs all over to another account. Again— love the product but they need to offer reasonable timely service for what should be easy issues.
Really love Canva with a few exceptions
by jflksksheoeoeoeoeoeoeo on 2021/07/11 03:36
There are so many great templates, and it is fairly easy to use, especially for the basic designing. There are a few design options that I still can’t figure out, including using frames. Also, their Help menu is kind of hot & cold; either very helpful or totally useless. Customer Service is pretty good, but there’s a delay of course. My biggest disappointment is that as of July 2021, there is still not a single template for 2022 Calendars! I’ve inquired about this THREE times and am told they’ll be released LATE this year!!! Don’t they understand that if someone is doing a calendar for the next year, they need time to design it, get it to the printer, have it printed, do pre-sales and finally sell the final calendars starting in about October?!!! It’s ridiculous to release templates LATE in a year, especially when we pretty much know how all of the dates in a year are going to align for say, FOREVER! Using this feature was one of the main reasons I pay for Gold and yet it’s going to end of being useless to me.
I love it but it's frustrating
by -ˋˏ Berri ˎˊ- on 2018/10/17 04:39
I use this all the time on my laptop and I love how simple it is on there and everything is just convenient and easy, but since I can't use my laptop for some reason I'm not getting that same experience on my phone. It's a little more difficult, it may have some of the same properties but it's harder for me to find them and control, I can't change the sizes of my pictures and I can't copy and paste if I want a certain thing on a different page but then it's stuck on the one I have it on, and also I wanted to mention that I delete the old image because I don't like the size or something else I can't add my own afterwards so I would have to replace the other one but then I can't make the exact changes I want. I also noticed that some of my old savings have fonts but I saved through phone some of them are gone and I can't get them back again :( other than that I'm really happy there is a app version! I also really like that you can have your work every where and other devices! Thats really smart!
Utterly FABULOUS
by TotallyTurnedOff99 on 2020/08/14 03:37
Canva has been a true godsend. I work for a small nonprofit where I am essentially development director, social media manager, grant writer, volunteer coordinator, the marketing department, the web developer, and communications specialist rolled into one. While I am many things, I am not a graphic designer! Canva is AMAZING for us. I’m able to put together beautifully designed and aesthetically pleasing collateral materials, flyers, invitations, projects, reports...anything that could use a visual upgrade. Let’s face it, good design is ESSENTIAL to how we communicate not only the work we do as a nonprofit, but how we represent ourselves as an organization, so I am beyond grateful for Canva. Not only do they provide their pro version free to nonprofits, but the interface is so user friendly that my less confident colleagues have even ventured to use it. I have been raving about Canva to folks for a couple of years now, and every update is spectacular.
No help!
by Peter's daughter on 2021/03/12 00:39
I’ve reached out to Canva twice, and it’s been three weeks and I still haven’t heard from them. I had the free version but wanted to do a trial for the upgraded version for my business. I saw they had a 30 day business trial, and yet, when I clicked on the trial period it only gave me two weeks of trial. And on top of that the trial upgrade didn’t even work for me: Every time I wanted to use one of the upgraded features their app wouldn’t let me, and kept on asking me to opt in for the trial, which I already had. It kept on saying error and that I already signed up for the trial even though it didn’t work. I reached out to Canva to see if they could help me. But no, no response back. It’s been three weeks now and not even a peep. The “trial” ended and I forgot to cancel it, so on top of it not working I also got charged $ for something that doesn’t work. I canceled it for next month so that I won’t get charged for something that doesn’t work. Very disappointed and a waste of money. Too bad because I really wanted to try it out for my business and see how useful Canva would be for my brand. Turns out not useful at all.
Canva is great but…
by RebelCon85 on 2021/12/26 23:18
It took me a while to get into Canva - in part because on my laptop, it drives me a bit nuts. The interaction/shortcuts etc. Is kind of counterintuitive and pretty different from other programs I’m used to. But it’s *GREAT* on my phone. I created a photo book for my friend and am relatively happy with it. I do wish it had a different interface - it would be helpful if I could say “this is the group of photos I want on this page” and then have it recommend layouts. A lot of my photos were horizontal and only a couple of the 15 or so layouts that Canva had worked with multiple horizontal photos, so I ended up basically creating most of my own pages, which means I wasn’t really able to take advantage of Canva’s designs. I’m planning to try Shutterfly too for photo books. But I’m ramping up my social media marketing on a few fronts so will definitely be using Canva!
Photo Folders
by HeatherLandry on 2019/05/20 13:51
May 2019: Thanks for the response, but I don’t use the app much, so I probably won’t bother contacting you. You didn’t even say whether I’m supposed to have access to custom folders or not. I’m referring to folders you create on your PC and sync to your iPhone. Should I be able to access those? Some apps don’t allow it. Thx. Jan 2019: I wish I could try out more designs and features, but I just have no patience for the extremely rare app that doesn’t give the user access to their custom photo albums (folders you transfer to your iPhone through iTunes). Am I really the only person who uses these albums? Because I’m always shocked when an app somehow doesn’t consider access to them important. Sometimes this can be the result of a glitch in the app. I have the same issue with Messenger, and used to have this problem with Facebook, but it was finally corrected. So if the problem is on my end, let me know, and I’ll add more stars to my rating. You can email me at “heatherlandry” through Gmail if you want to.
Too difficult to login from phone. No help from Canva
by Lorrenb1 on 2018/09/02 01:02
I find Canva okay. The app itself is great however, i’ve noticed that I can always login in on my computer but it gives me issues logging in from my phone. It won’t ever send me the reset password link if I do it from my phone. It’ll just tell me to make sure that I have the most updated version of the app and to try again even though I already do. Trying to find customer service contact info is nowhere near easy on the app and when I tried to use safari to access the website from my phone it ONLY redirected me to use the app which was already unsuccessful. As you can imagine this was a frustrating rabbit hole. I had to find an old email from Canva which has a customer service link. But when I sent a request in twice, they told me I would hear something back soon and I have heard nothing. That was last week. It should not be this difficult to get in contact with the company. Other than that, I love the app and all the options it offers once I’m able to use it. I just want to be able to use it with ease.
Love the desktop version, but app isn’t the best
by AngGren on 2019/10/08 14:02
I pay for the pro version and LOVE IT - on the desktop version anyway....the app is always offering a trial 14 days for the pro version, but I’m already paying for it....?Do I need to pay twice to be able to access ALL of the pro features within the app (ie. saved brand fonts)?? The app is incredibly glitchy when downloading finished projects. The text and shape of pictures is sometimes distorted and/or cut off. Also, there are more glitches when using both the app and the desktop version on the same project. I know it sounds weird, but sometimes I create something quickly on my phone to get the project started, but want to finish on the desktop version, and this can sometimes be an issue. I highly recommend Canva to everyone I know, however I always advise using it on their computer first, as the app can be off putting.
Worst Customer Service and Support
by BMcBret on 2021/01/16 22:50
When I first tried Canva and purchased the Pro subscription in the latter part of this past year, I thought it was the most amazing design solution that would help me save dollars and time. And for a few days, it was. But then my account was somehow not recognized as Pro and I only had the rights of a free user. I contacted via email (I have the proof), their customer service many times and they kept asking me for receipts, screenshot, and other proof that I am paying for it via Apple subscription. Of course I provided this to them and they asked for different proof each iteration over the course of weeks of paying for this yet frustratingly not having the access. I then saw they took about a week to get back to me each iteration. In the end, after three months of giving them what they requested over and over again, I gave up. I canceled the subscription with Apple and am thoroughly enjoying having my time back. Canva has a nice solution that may actually be one of the best , but the lack of support makes it one of the worst exercises in frustration and lost time.
Fair
by peorvtvtp on 2021/01/10 17:41
This app is great! It has basically any feature needed for marketing. The only complaints I have are that I haven’t been able to use this app to the full extent like I could if I had a little more guidance on how to use the tools and features. It offers so many different options that it is easy to get lost and confused and it is a little hard to figure out how to make what you have in mind. The second thing is that I spent so long trying to build my logo and business card on my phone with the app. I finally got something out of it that I liked, and then I couldn’t find a way to transfer the images to my laptop from my phone. I logged into my same account on my laptop that I had on my phone and the images I already created were not there. Super frustrating given the time it took to figure out how to create what I had already. Otherwise, this app is a great addition to my small business.
It’s okay but could be better
by CiaraJane07 on 2021/08/04 14:52
I like using Canva for quick and simple design jobs but it’s lacking some key elements. Adding a ruler guide would be monumental since right now we have to eyeball everything and guess if things are evenly spaced. Things like that. Otherwise I enjoy it, the app is somewhat easy to use although it doesn’t include uploaded fonts which is a bummer. Updated review: Oh my god the app has so many annoying bugs even when fully updated 1. Often times it changes the font. If you create a design on desktop and then need to open the app to download it the font size, placement, and type often change 2. The app often changes the placement of things. I’m creating flyers for a festival on desktop then switch to download them on the app (after closing out desktop) and the graphics have moved 3. I HATE that you can’t download individual pages as individual mp4 files unless you download page by page which takes FOREVER and changes the file name to the project name rather than what you’ve renamed the pages to 4. The app crashes when trying to download individual pages. Every single time. 5. You cannot have two font sizes in one text bubble like you can on desktop. If you try to change one of the font sizes they’ll all automatically change to the same size 6. It’s overall really frustrating to work with and I usually end up switching to desktop to get what I needed done A lot of work is needed on the functionality of the app
Good but glitches
by sirrahana on 2020/10/13 15:09
I have experienced time and time again where certain elements won't work, and some things even disappear while editing. Currently in the process of making a flyer and the picture just disappears into thin air. Nothing that I've done could've caused this as I've tried to fix the issue to no avail. There have been times that I tried to put my logo on an image, and on Canva it will show as transparent and look how it's supposed to, but then when you go to save it has a white background(??) and i'm not sure why when I know it uploaded as a PNG file. There have also been instances where something looks one way when I save it, but somehow goes wonky during the download process because it looks different once in the camera roll, and for this reason I sometimes have to screenshot the artwork just to save the integrity of it. I will continue to use but if there is any way to fix these glitches that would make my user experience much smoother.
PHENOMENAL OKAY!!
by prettyloaf on 2019/07/26 02:50
This app is amazing. I started a new job , while the owner of the company was in the middle of getting things organized and up and running completely. So she asked me to make her some name tags, why in heavens did she pick me I have no idea, I didn’t even know where to start... well I just so happened to type in “make your own name tag” on google and “Canva” was an option under apps. Well I downloaded it and it was completely easy .. the name tags I made game out AMAZING. I could make the font , the size I mean whatever I dreamed of was right there for me to edit. I edited my name tags made them completely to my liking of vision , emailed them and then had them printed off and eliminated at a near by fed ex kinkos. MY BOSS WAS IN LOVE and they look completely professional! I now have a way to make future employees name tags and also received a pay raise !! I love the genius whose behind this app and THANK YOU CANVA!! You rock
Amazing app
by Ku'ualoha on 2021/12/26 20:02
One suggestion if I may… could you please make a feature for animations where we have separate options for the intro and outro of animations? I would like the ability to not have an animation at the end so I can transition to a second copied page where there is no animation, currently if we animate an element it animates both in and out and if you copied the page it will animate all over again, but I want the element to seamlessly transition to be stationary in the second page. The only way to achieve that currently is to save the file, use another app to cut the ending out and upload it into the project on your app, but if there’s multiple elements animated on a page that throws the entire project off. Please fix this, it seems like a basic function to have that has been ignored. Aside from that, Canva is an amazing app and I love it.
Not worth subscribing for
by Treyvon03 on 2019/04/23 07:47
I’m not one to leave reviews because I genuinely find great apps to use and those that I don’t like I get rid of immediately. As for Canva, a service I’ve used for years(on desktop) I didn’t expect the app to work the way it did. Working on a basic level without any pro-level editing I tried to create a document, and the app wouldn’t do what I wanted. Fearing that it was just because I was using the free version I paid for the subscription, and that didn’t fix my issues. Frames wouldn’t line up, adding text was insanely difficult, and subscribing to any of there services is a complete waste of time and our money. In addition to those issue the app was filled with other frustrating things, it crashes, freezes, and restarting my phone won’t work for this app (I have a new phone). I’ve reached out to Apple and they weren’t able to help because this was completely on mine and Canvas behalf. DON’T GET TRICKED LIKE I DID, DON’T DEPEND ONTHE MOBILE VERSION, AND MOST IMPORTANTLY DON’T BUY ANY SERVICES FROM CANVA. Hopefully, they fix there problems and QUIT SCAMMING it’s user because this truly had been a great service and now I’ve lost trust.
i want to love it...
by yay! 🤗 on 2020/10/11 05:11
let’s start with the good. i love the variety of fonts, and how you can make videos easily with it. i use canva very often for making my Pinterest board covers or wallpapers. however... there’s many things that i hate about this app. for one, half the time i press the download button it doesn’t actually download, which is extremely annoying. also: the amount of features that pro members get is overwhelming. as a 12-year-old who has no money, i can’t exactly buy the pro version, but i can’t do much with the free version either. adding a few more free features would be nice. it would also be cool if you could download your own fonts without having to upgrade to pro... and also more editing tools like being able to curve text and stuff like that. overall, canva is a great app. i’d just really appreciate it if you could make these changes. thank you.
Great app but PLUS is extremely expensive
by Hotdogracecarlover on 2020/02/24 05:23
Canva is excellent. I’ve been using it for years and I am always satisfied. There are some minor annoyances but it’s good for the most part. I have had a lot of issues with Canva not saving my login accounts and as a result I’ve lost 3 accounts and around 200 designs, no matter what I do and who I contact, I cannot get into those accounts. It’s extremely annoying and needs to be fixed immediately. The mobile app also needs some UI work. I am switching to other cheaper apps because I wanted to get Canva Plus but it’s ridiculously expensive for a few simple features that I can circumvent easily. Why would I pay for a something when I can just go around it instead?! I highly recommend that Canva offer different levels of PLUS membership, offering more features as the monthly rate increases of course. I think at least 3 different programmes that allow people to only pay for what they need.
Perpetually, Pathologically, Pathetically Poor Performance
by SkipTracingDeadbeat on 2020/12/09 02:27
Logging in, tapping buttons, staring at my iPhone are tasks that should be no problem for an app with Canva’s capabilities. Its bungling, deadbeat, perpetually buffering job performance stretches so far beyond the pale, it comes all the way back around to halfway competent! In roughly three years I’ve tried to use Canva I have been unable to accomplish practically nothing. Its ability to stall, crash, reject changes is unparalleled. It has failed at virtually every project I’ve tried used to it for. It is incapable of providing even the minimal amount of functionality necessary to even be considered useful for anything... Originally my requirements for the app were minor and its failure to satisfy them was noted. This resulted in a pattern of continued poor performance. Canva displayed the absolute worst performance of any app I’ve used. I do not overlook statistical anomalies such as this and I wished to see how deep its pathological avoidance of performance would go. Suffice it to say, left to its own monitoring, with no reckoning for poor performance, it has accomplished nothing.
Not Good With Text
by aratuk on 2020/02/20 05:52
My rating is for this app, not the Canva service. The Canva service and templates are great, but in this app it’s frustratingly difficult to move the cursor around to edit text. This is partly due to the limitations of touchscreen input not being able to recognize user intent, but the app should, for instance, assume that you intend to simply move the cursor within the text field you are already editing before it determines you want to resize a large solid background element behind it, and zooms out to accommodate, making it difficult to get back to where you were. It is also harder than it should be to zoom in because the same gesture is used to resize objects, and there are usually objects all over a graphically-intensive document. Something like this happens a dozen times in a row, and then you quit the app to go write a bad review 😕 This app is okay for a quick project with a limited number of graphical objects and not much text, but it needs to be a lot more precise to take full advantage of the Canva service.
Cool but annoying
by whatisthis!cp on 2021/04/27 17:44
The app is cool and it’s easy enough to use. But it’s very annoying like I made a picture and the video disappeared when I saved it to my camera (I was using the video for a picture). You also have to crop the picture if needed before you open up canva because it likes to never notice the picture is cropped and use the original one. They don’t make it easy to crop pictures the way you want in canva and use them the way you want. The app also likes to turn the pictures (my picture was horizontal but canva fipped the angle to vertical but left the horizontal) idk if that makes sense but after canva does it they make it impossible to get it back how I wanted it like literally impossible even when I delete the whole design and come back to try again the picture is the same and it’s like what!!!! That’s not even the way the picture goes you can’t even see both eyes just one is zoomed up and won’t move so irritating!! And I pay for this like really come on.
Used to be perfect
by ACF5 on 2021/10/17 21:06
Used to work flawless and perfect. Now, everything is buggy and doesn't work the first time, background remover isn’t perfect, the inserting of videos almost never works the first time (you have to click refresh 7-8 times before it works), and THE MOST FRUSTRATING THING: the page button, when i press it to switch which slide on working on, it 100% always bugs out. Everytime. I’ve updated, I’ve closed and reopened, and none of it fixes the problem it only made the toolbar at the bottom dissapear (how idk). Its super buggy. I can never complete my work without being frustrated that every time i press the page button to change slide/page it shuffles the pages and shows them in random spots on the screen and i cannot select any... I’m at a point where I can’t even change the page now because every time I press the page button it’s shuffle them around it bugs out, and glitches. Every time. After 2 updates how is this still an issue
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5.0
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909,513
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Current Version (3.134.0)
5.0
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