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ExpressVPN - #1 Trusted VPN
Description
ExpressVPN is a virtual private network engineered to protect your privacy and security. Go online safely and anonymously in just a few taps. 7-DAY FREE TRIAL Download it for free to try on all your devices. FAST VPN SERVER NETWORK Connect to 3,000+ VPN servers in 160 locations in 94 countries. Unlimited speed and bandwidth. ACCESS ANY CONTENT Stream or download anything, from any of our servers, anywhere on Earth. SAFE AND ANONYMOUS TrustedServer technology and powerful encryption protect you from hackers and trackers. Secure your connection on public Wi-Fi hotspots. PROTECT YOUR PRIVACY Hide your IP address and location. Strict privacy policy: No activity logs, no connection logs. 24/7 CUSTOMER SERVICE Get help in seconds, not days. Ask us anything through live chat support or email. iOS APP FEATURES • Auto-reconnects if your VPN connection is interrupted • Widget: Check VPN status and connect/disconnect from the VPN • Encryption with UDP, TCP, IPsec, and IKEv2 protocols • Works with Wi-Fi, LTE/4G, 3G, and all mobile data carriers SUBSCRIPTION PLANS ExpressVPN offers 1-, 6-, and 12-month subscriptions. Subscriptions include access to ExpressVPN apps on every platform, which you can download and install on as many devices as you wish. Connect to our global network of VPN servers on up to five devices simultaneously. ITUNES TRIAL AND SUBSCRIPTION DETAILS If you subscribe via iTunes, your Apple ID account will be charged on the last day of your free trial. Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the expiry date. Manage or cancel your subscription in your App Store account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. TERMS OF SERVICE https://www.expressvpn.com/tos PRIVACY POLICY https://www.expressvpn.com/privacy-policy
Works some of the time
by infamousj63 on 2020/01/29 02:39
Whether an iPhone, iPad, or laptop, this VPN intermittently works and seems to be more hassle than it’s worth...Constant signal loss, internet interruption/disconnections, and even certain websites where it would be MOST useful to have VPN are blocked when it’s turned on...Good idea, bad execution...UPDATE 1/29/2020...The app used to work well about 6 months ago, now anytime you scroll on any social media app, VPN disconnects, forcing you to connect to a cell tower or local wifi which gives up your location, then reconnects about 20 seconds later...It’s basically useless at this point as there is no anonymity when it’s constantly dropping connections
Frequent disconnects; not connecting upon boot
by Howeerd on 2020/01/29 02:26
Your service is becoming unreliable, and I’m starting to wonder if there’s something better out there. Frustration level intensifying! 🤬
Price
by Bellababy0471 on 2020/01/28 21:16
Works excellent! It’s just too expensive.
Acceptable
by goodVSbad-boy on 2020/01/28 21:12
I think that this is the best i could use for now I’ve gave 4 stars cuz there is a little mess here , and it’s the limit of using epressVPN In deferent devices . I’d be more comfortable when i can use this von in 3 or more devices Thanks.
Good service
by MussesTom on 2020/01/28 16:04
I am very nice to use ExpressVPN! Thanks a lot for a wonderful service 🙏.
Excellent VPN
by rich0613 on 2020/01/28 15:00
I’m 6 months into this and find that it works on all of my platforms; WIN10, laptop, iPhone and desk top. It sometimes drops the connection and won’t auto-reconnect. It does not appear to effect the speeds but my home speed and connectivity are terrible. It gives me confidence to surf even “open” networks but I still worry.
Such a awesome service.
by sabyan on 2020/01/28 08:03
We absolutely love this service. Highly recommend it!
Awful on iPad
by ImaHog on 2020/01/28 06:19
Won’t connect to most hotel WiFi.
Very satisfied with ExpressVPN
by hghesser on 2020/01/27 20:59
I don’t even worry about it anymore
Best VPN service
by JKS360 on 2020/01/27 16:54
ExpressVPN is the best VPN service I’ve ever used. It is both fast and secure, as it uses AES 256 encryption with no logging. It has processes in place to insure security is maintained. With thousands of servers world-wide, you will always be able to find one near you that provides a fast connection. It is extremely easy to use with a very intuitive interface. As a former security consultant I highly recommend it. Note that you need to take additional measures for complete security, such as managing cookies, but for the point to point portion of your security setup, this is the product to use. No, I do not work for this company.
Dissatisfied experience
by schmoze media on 2020/01/27 07:44
Seems to be detectable constantly as a VPN and therefore rather pointless.
Doesn’t work with Netflix
by chriswf2 on 2020/01/27 06:44
Don’t get it...: doesn't work if you like to see movies from another country this is not your app. :/ No funciona ni lo intenten, pagas 12.95 por una subscription. Quiero ver otros catálogos que no sean USA y Uk pero por lo visto no se puede.
Lack of updates and bit of performance issues
by idkkkman on 2020/01/27 03:03
So the app and vpn is alright but could use updates. Like where is wire guard? Its been a project for expressvpn for a while and nothing. Nordvpn seems to be in the lead now. They now support wireguard for ios. You’re getting all this money for what? Seriously update the app more often. People here pay good money for the vpn. Please look forward to updating you’re app more often or i will take my business somewhere else where updates exist. And when we do get an update all it says is “-Bugfixes” thats it? Wow. For $13 a month it should be better what a shame expressvpn
Disconnected Frequency
by rick4598 on 2020/01/27 02:10
Would have rated a 5 but am a new user and experiencing disconnects a little more often then I would like.
Easy peasy
by coozmus on 2020/01/26 23:15
No gimmicks
Best vpn
by MosesCald on 2020/01/26 23:10
It’s very safe 100%
Cant use Netflix with most.
by liam ramlal on 2020/01/26 18:58
I want to watch the last two Ninjago seasons, but it’s only in Singapore and Netflix is detecting it, please fix this problem.
Excellent Service
by Mountainview55 on 2020/01/26 17:44
Reliable and always working ... this, in my opinion, is the best vpn available !
Extremely disappointed
by dStorke on 2020/01/26 16:10
I repeatedly cannot get connected despite WiFi and/or a good cellular connection. When I’ve asked for help I get a message saying they’d get back to me later because of an unusual amount of demand at the time. They did not get back to me for 1-3 days, after the fact, when I no longer was needing the help. Also, when I tried their suggestions, they made no difference. It’s over a mo. since I paid for my subscription, and bought through this Apple Store, so Express VPN turfed me over to Apple for a refund, and I went there and filled out their online form. They gave me an immediate online response saying I “was not eligible” for a refund. This is disappointing. It definitely has let me down on occasion failing me when I really needed it. UPDATE: I am having better luck connecting recently if I go off WiFi at some locations and use my cell phone network. I therefore revised the text of my feedback and have bumped up my rating from one to three stars.
Best vpn
by dnkn dounts on 2020/01/26 13:17
Very happy with this service. This is a 5 star vpn
Barely functional
by na1242 on 2020/01/26 09:46
Very slow speed, constantly disconnects, and frequently can’t connect at all.
Perfect VPN App
by JP15ahd on 2020/01/26 06:30
I’ve used serveral VPN services, ExpressVPN is hands down the best. Simple, secure and affordable. Being able to choose the server in the same location/zip code is a huge bonus, unlike other where you can only slect a city/region.
This is trash
by Comfort_Eagle on 2020/01/26 01:53
I have paid for VPNexpress for 2 years then they have changed all their settings to require I create a new password and give up all my cell phones info to them. Not exactly what I think of as private
Constantly Disconnects and kills battery
by GP|13 on 2020/01/25 15:42
Update: After communicating with a rep and their ‘auto-replies’ to troubleshoot, I noticed this app killing my battery life. This is most likely due to the ‘auto-connect’ feature. The app used 43% of my battery and my phone lasted 5 hours on a full charge; even with a new iPhone battery. Again, move on! Regardless of settings, server, or whether ‘Auto-Reconnect’ is activated, every time I pick up my phone, the app displays: ‘Connection unexpectedly dropped.’ Glad this was only a trial...
Why I need to sign up??? 🤬
by iCrusader on 2020/01/25 03:08
Just give me to try without the headache of signing up...
If dropping pounds was this easy...
by salypimiento on 2020/01/25 00:06
I’m tired of constantly having to reestablish a connection several times a day. Why can’t y’all be more consistent?
Best VPN out there!!
by Capitol pun on 2020/01/24 22:56
PERFECT
Must connect to WiFi but really useful.
by 好好用的說92 on 2020/01/24 07:58
It is by far the best VPN app I have used. Yes, you need to connect to WiFi to be able to use it but it is not a big problem.
So so
by i Rocket on 2020/01/24 01:35
Sometimes it’s not working
It delays connecting
by weekend_survivor on 2020/01/23 18:36
Not a fan of how I’m always needing to reconnect to it whenever I fire up my iPhone or iMac. It says it’s connected right off the bat, but it really isn’t. The wife is completely fed up with it on her lap top.
Eats my data
by juro~ on 2020/01/23 17:33
It’s actually pretty fast but eats my data!
Won’t let you cancel
by Jsn1037 on 2020/01/23 16:41
Works but won’t let you cancel
All around great
by LuKeS... on 2020/01/23 16:17
I’ve used their services all around Europe, the United States, and Northern Africa, and rarely ever had any complaints. When I did have issues, their customer service was extremely helpful, professional, and resolved all complaints quickly.
If I got to tell ya you probably wouldn’t understand
by THE TRUCKER 72 on 2020/01/23 08:49
AAA+++
Always disconnected
by Scotty Bridge on 2020/01/22 18:34
Ii have auto reconnect selected, yet whenever i happen to check it is offline
needs work
by smaoaxbskwksbxoaka on 2020/01/22 12:21
sometimes it disconnects without warning and takea forever to reconnect and it makes the app unstable please update
The bees knees back in the day, not anymore
by Julito B on 2020/01/22 10:49
If you live in China, save your money and go pay for something that actually works. Two years ago, this was a great VPN software. Don’t be fooled by all the “updates” and “more servers we’re adding”. There hasn’t been a stable connection in over a year. 3rd year customer. Done with the false advertisement. Your time is done Express, move on to something else.
Amazing
by Bmpower1 on 2020/01/22 10:06
The best vpn app ever!
Great APP
by Ron JT on 2020/01/22 03:43
Connection is great from any location and I feel very comfortable searching the web feeling secure that my privacy is protected with Express VPN.
The best VPN, even for China
by Books4worm on 2020/01/22 03:32
While I was in China back in late September, ExpressVPN was the only VPN that actually work among 4 different ones that I tried. Hand down the best! Had some trouble at the beginning to get on. The online chat support was fast and effective. Got on in a few minutes. It even worked some days during the Chinese National Day celebration when there was supposedly blockage of all VPNs. Highly recommend!
DRYTRrr23
by Youngfreeesdd on 2020/01/21 16:06
It's ok
Best
by Hejshsjshdj on 2020/01/21 07:40
This VPN is best at restricted countries on speed and connection quality. No cap
Hasn’t Failed me Yet. Excellent Customer Service.
by lostinspace_sa on 2020/01/21 06:12
I purchased a subscription to Express VPN specifically to access Netflix and Amazon Prime from overseas. They offer several sites for that purpose and using one of them, I have never had Netflix or Amazon Prime give me issues. When I first purchased my subscription, I had an issue which was resolved very quickly via online chat. Although costlier than other services, it is well worth the price of subscription. Notice I didn’t say more expensive. It’s more like an investment in security and convenience.
Good speeds but
by tacogy3 on 2020/01/21 04:39
Still no dark mode, few options that others have like killing connection if disconnects, and way over priced. I’ll stick with TunnelBear for now.
Absolutely awesome
by DankManX8 on 2020/01/21 04:18
This VPN is truly the safest and super simple to use and you can literally go anywhere in the world
World class VPN!!
by bob_edmiston on 2020/01/21 04:13
ExpressVPN is a world class VPN solution. I have used it extensively in my international travels and it provides a reliable, secure connection. I have utilized their tech support on occasion and they are very helpful and provide excellent support and customer service.⭐️⭐️⭐️⭐️⭐️
sufficient, but lowers wifi speed
by R-R-E on 2020/01/20 22:09
this app is great because it connects you to all parts of the world in a single tap, the price is reasonable which is good. however the problem is that is makes the wifi really weak which anyways ruins the whole point of the app. please fix it. thanks
Easy and accurate
by rockets2008 on 2020/01/20 18:29
Super easy to use, everything works as it should, couldn’t be happier
The best VPN!’
by Capt.Dillon on 2020/01/20 06:11
No doubt five stars! The paradigm for competition to copy.
It’s ok when it works.
by Shinni🐻 on 2020/01/20 02:57
It works fine initially. However, if I turn off my phone’s screen for even a moment, the VPN won’t work the next time I unlock my phone even though I've been on the same network the whole time. My phone will behave as though I have no internet connection. So then I have to open the app, disconnect, turn off Wi-Fi, and then turn it all back on again to get it to work. I understand that iOS is known for its stringent security features being difficult to work with when designing apps, so I'm not sure who is to blame. All I know is that the lack of functionality is truly annoying.
Crash, Crash, Slow, Crash
by CrashSlowCrash on 2020/01/20 02:09
Constantly crashes and does not reconnect leaving you exposed without notice. The few minutes it is up slows your browsing to a crawl. Don’t even bother, the app was once good but that was a long time ago. This VPN has become completely useless.
Way too expensive
by jakubiik on 2020/01/19 21:09
Works well but I just don’t see enough value in how much they are charging for it so I’m switching providers.
Very satisfied
by Bapaw09 on 2020/01/19 19:51
Have used this a lot in US, Europe and New Zealand. Always connects. Can choose any location easily. Does not seem to slow connection speed. Works in airports and on trains too.
Meh
by RECC12 on 2020/01/19 05:45
Used to work great, but lately this VPN has been hit-or-miss in enabling me to access US content abroad. Mostly miss. For 2-3x more $ than what their competitors charge, it should be better. Tried to cancel my 1yr agreement early but was told I could not, despite the app not being reliable for me. Will not renew.
Customer
by Lainsphere on 2020/01/18 23:53
This is a great app to have!! And info that express VPN sends is also great keeping us safe in the tech world. Thank You!! I will continue to be a customer as you have proven your asset as a company to us as a family .
EZ PEEZEE.
by Ky Cajun on 2020/01/18 20:23
Installed on iPhone and iPad. Saw no slow down in data. Connections worked flawlessly too.
iPhone x
by jhysons on 2020/01/18 20:10
Best VPN I have used, I went to Poland was able to access Hulu, CW and other major networks!!!
Great VPN. GET IT!
by Barrymac on 2020/01/18 17:59
Never a problem.
Love the protection and the hidden benefits
by Bigwheatsa on 2020/01/18 17:09
I can rest easy knowing my privacy is protected. I can also log in to various locations around the globe to take advantage of deals that may only be available to certain regions at a certain time. Great product !
I don’t like it.... I Love It!
by dawdbrown on 2020/01/18 15:30
This helped me to be able to watch Btb (bob the builder) on Netflix! This app is so cool.
Great app
by CBScout07 on 2020/01/18 14:37
Great to feel safe and intuitive app!
Chinese Connection
by ChockP on 2020/01/18 13:50
Does not work as well in China. Connectivity is seriously impacted. Was in China two months and could not connect to VPN.
Thank you and sorry to say goodbye.
by Whiskey-Yankee on 2020/01/18 06:39
I have to say it was a good VPN service here inside the wall before. You know what country I am talking about. But since October 2019, it has become hard to connect. I know it was not your fault. But the situation really affected my use til now. So I have to give up. Via my local ISP network, I cannot use your service. It is hard to say goodbye, but have to. Please tell me if anything changes better. I will consider return. Thank you.
Doesn’t work for Netflix
by Apfel28 on 2020/01/17 17:31
Don’t get it if you want to watch Netflix from another country. It doesn’t work.
Consistently inconsistent service
by Kellan Shar on 2020/01/17 17:04
This VPN disconnects at LEAST 7 times a day, and I’m not aware that I’m vulnerable until my web browser stops loading. This company is as bad as Nord VPN was.
Awesome
by mattrg_2000 on 2020/01/17 15:21
I used another VPN provider before this one. This one is much faster and very easy to use. I purchased a long-term contract after the trail. No regrets. Great service.
M2mjerm
by m2mjerm on 2020/01/17 06:41
💯💯💯💯
Clunky
by Mikke57 on 2020/01/16 23:50
Constantly hangs, have to turn wifi off and back on to get VPN to connect. Once it does connect, it’s slow.
stable ,fast and rich of server addresses
by m.aroontan on 2020/01/16 18:38
Ii’s stable,fast and rich of server addresses but a little cpu utilization is high
Works great but....
by Goober III on 2020/01/16 13:27
I'd really like, however, to watch Netflix etc w/o having to turn it off.
Scammer
by Albertina luan on 2020/01/16 13:10
Paid for a year and it was only half way through. They stopped the service, no one to contact, customer service email won’t reply at all. They literally got the money and disappeared.
Technical Director Review Is Fraudulent
by Tareq648 on 2020/01/16 03:14
Instead of fixing this app, the Express VPN engineers have decided to leave a fraudulent five star review claiming that the app works. I can assure you that this app does not work. I have reported the fake review. I already previously reported a different fake review from the developers of this app and got it removed as well.
Poor customer services
by Muaoia Mazouni on 2020/01/15 22:32
Spend almost one hour and those ppl can do noting I feel so sorry for the subscription
Technology Director
by Phil Dee25 on 2020/01/15 17:10
Easy to install and use... and it works silently in the background...finally I feel protected from outside threats and from unwanted “voyeurs”... thanks for this app!
Ok but connection drops constantly
by Tio do óculos que muda de cor on 2020/01/15 17:06
I need to reconnect to the vpn server pretty much Every time I use my phone. It stays connected while I’m using the phone, but if I put it away for one minute the connection drops and my network is blocked (intentionally configured this way). If I don't use my phone for a few minutes and want to use Siri, or quickly check inbox or web browse, I have to open the app, click disconnect, then connect again until the connection is established. This process can take up to two minutes sometimes and I’m growing increasingly annoyed. This happens either while I’m using cellular data or home wifi.
Best VPN. Best service.
by Gr8xracer on 2020/01/15 15:03
We’ve been using ExpressVPN for a few years now. Great service! I have needed to contact them via chat several times. They have always answered my questions or resolved a problem quickly and courteously. I like that I can turn the vpn on or off by device.
Connection probl
by LiFeet on 2020/01/15 01:56
VPN works off and on. My internet is fine.
Constant Disconnecting
by shew0011 on 2020/01/15 00:25
I’m pretty disappointed with the connectivity. It’s constantly dropping the connection and trying to reconnect. I have to just turn it off half the time if I want to be able to use the internet. Defeats the entire purpose.
Customer service not there
by Levin aficionado on 2020/01/14 01:50
Used for over a year without issue then in December if express vpn was open I had no access to any network and email unable to send. When reaching out to support I got responses 2-3 days later which didn’t matter as I was unable and didn’t know that network was blocked. Mac store reset everything and found that if express vpn was open the problem returned Support told me to delete app and reinstall that I had already done multiple times. It did nothing but the same thing again so I’ve given up but real reason was the worst support I’ve ever received. Terrible
Drops out
by Deegavo on 2020/01/13 23:16
Connection keeps dropping out
doesn’t work in china anymore
by ABC in china on 2020/01/13 16:38
if you’re buying this to get online in china, forget it. it might connect briefly but will continually drop and is mad slow. it’s been that way for the past 6 months almost now... my guess is there was an improvement in “great firewall of china” coders, or a grester emphasis put on blocking vpns, or maybe attention being paid to expressvpn itself... idk. but in any event it’s extremely frustrating to try to use it in china. conversely, if you’re buying it to use in the US, japan, hk, taiwan, singapore, or UK, it’s worked for me very well when i’ve traveled those places within the past year, so i guess it’s a matter of where you’re looking to use the service. but that said, exressvpn caught my eye as claiming how well it works in china and snd that’s why i purchased, so it’s a bit misleading...
You can only cancel subscription via chat on the website.
by Amosel on 2020/01/13 15:56
That’s definitely a fishy tactic to keep users around. All in all I have been satisfied. But I am using this review as a way to 1. Notify you of it. Because I am sure it will not be something most people appreciate. 2. Hopefully let Apple know of it, because there are many users like me who started using this service by downloading the app from the App Store and then converted to credit card subscription so they can use it on their Mac as well. Here’s the whole story: I started using this service with the iOS subscription. I then needed it on my Mac so I move to a CC subscription. Now I wanted to cancel it I went to the site. I search ‘cancel’ in the help section and there it was written that ‘Customer paying with credit card or Paypal will not see manage settings if they have already turned off automatic renewal. For further assistance please contact the express vpn support team via live chat. On the chat with the support person they I said I wanted to cancel my subscription. The rep told me ‘Thanks please bear with me for 2-3 minutes while I quickly review your accounts ‘ the immediately followed with asking why I was to leave the service. I replied that I find it a fishy tactic bit to provide with a cancel button. The rep then told me that there’s actually a way to do that. So I went ahead and did it. I still think it’s not cool.
Always reconnecting
by collin633 on 2020/01/13 14:52
If you like waiting for the app to reconnect due to “unexpected interruptions “, then this is your VPN! No need to worry about your privacy because you’ll never be online! Trying to watch YouTube? No today! With express vpn, you’ll always be wondering what’s going on!
The best application
by vgggttgg on 2020/01/12 23:56
So exlent
Winner
by Johnny DeHoyos on 2020/01/12 19:12
Said it the title. Love it.
Love the service that’s being paid for!!!
by Him365 on 2020/01/12 02:41
Would recommend to anyone!
Safest most secure service
by jhneinak on 2020/01/11 18:47
This is by far the best service we’ve found for our internet security, traveling great deal and never being without service.
Be careful about additional monthly charge
by Sid20081019 on 2020/01/11 12:36
I only buy one month service but this app will charge you monthly payment automatically!
Chinese user
by Somewhere over there .... on 2020/01/11 06:34
Before the Chinese government blocked this VPN, it was great. I would have rated it a 5. As of early 2019 and onwards, this service is extremely unreliable in China. It's not Express VPN's fault, it's Chinese censorship that's the issue.
Used to be good
by Patchouli42 on 2020/01/11 03:09
This used to work pretty good, but now I only get connection maybe 1 out of 20 times, and when I do, the quality is so poor I couldn’t even watch youtube video in 144p without buffering. It’s so frustrating. I live in mainland China and I know it must be hard to work your way past all the strict gov censorship, but pls fix this
So inconsistent
by Dorado2014 on 2020/01/11 03:07
I have had this service now for close to a year. I use Skype and sometimes Skype will not work on iPad for no reason I contact CS and the have me tweet something’s and then it works. I few weeks or months later and we go thru the same exercise. I have also put the DNS feature on my smart TV. Did do with this service. It works fine and then problems with streaming especially Netflix. I have to contact CS and it gets resolved but nothing last for long and some problem comes up again. Tried steaming Netflix tonight and again it does not work on my smart TV. Checked Metflix being down in my area and no problem there. Signed on with ipad and no problem. Tired of contacting CS so watching something else to avoid the hassle and frustration.
sad
by Blue jpn sea on 2020/01/09 13:47
the vpn server didn't respond for more than 2 months in mainland china,I am so sad.
Ready to ditch it
by whydoihavetopostanickname on 2020/01/09 11:52
Drops off several times a week. Very frustrating.
ExpressVPN
by +Zizq+ on 2020/01/09 04:16
This vpn is really good and love the locations and I recommend it really affordable then other vpns
It is simply the Best
by Mambo58 on 2020/01/09 04:06
Nothing out there comes close to it ....love it
Do not recommend
by Mikel27 on 2020/01/09 02:36
Update** finally deleted the app and my phone runs great. Guess I’m out a year subscription but better than being out of service. Came here months ago and my experience is getting worse. I have the app set to disconnect from the internet if the VPN goes offline. I have to manually reset the VPN multiple times a day because it unexpectedly disconnect and the reconnect feature simply is not successful. So you can imagine being kicked offline multiple times a day due to something that should be working itself in the background. I do not recommend this service due to it leaving customers vulnerable and it’s inconsistency to perform properly as a paid service.
WiFi or VPN
by 77877fan on 2020/01/09 01:30
Sometimes content will not download to my my phone. To correct problem, I disconnect and reconnect my ExpressVPN.
Great speeds
by RandomShake on 2020/01/08 21:58
Only complaint is that I am constantly reconnecting, and sometimes it takes a long time to reconnect. Other times it connects in seconds.
Can’t even log in!!!!
by Thoreal02 on 2020/01/08 20:27
Unusable! Can’t log in and no support!!!!
The very best forSpeed, Security and Privacy!
by chuckepoo2 on 2018/12/28 00:06
The title pretty much says it all. Those are the three main reasons most people get a vpn in the first place. I’ve researched every vpn that I have been able to discover, personally had accounts with five other major vpn providers and talked to others about their experiences using this very important yet highly misunderstood service. It is amazing to me that most of us browse the internet with rose colored glasses, especially anyone under the age of 40 who grew up in the internet age. If you take one thing from this review it should be this: PEOPLE LIE. OK, maybe that is kinda harsh. How about this: people will say just about anything to sell a product. They often bend the truth. Just because you read it on the internet does NOT make it true. There are no internet police verifying the accuracy of ads and misrepresentations. I have found at least 10 vpn’s claiming to me the fastest,and at least as many to be the most secure or providing the highest levels of security. But dig a little and these claims are inevitably false. Only a few back up their words with actions. Express vpn more and better than any I have found. And no, I do not have shares in express vpn. In this day of internet theft, government snooping into our private lives as well as the need to keep up with high speed internet service, only one can claim to be the number one provider of all three - Express vpn!
You can only cancel subscription via chat on the website.
by Amosel on 2020/01/13 15:56
That’s definitely a fishy tactic to keep users around. All in all I have been satisfied. But I am using this review as a way to 1. Notify you of it. Because I am sure it will not be something most people appreciate. 2. Hopefully let Apple know of it, because there are many users like me who started using this service by downloading the app from the App Store and then converted to credit card subscription so they can use it on their Mac as well. Here’s the whole story: I started using this service with the iOS subscription. I then needed it on my Mac so I move to a CC subscription. Now I wanted to cancel it I went to the site. I search ‘cancel’ in the help section and there it was written that ‘Customer paying with credit card or Paypal will not see manage settings if they have already turned off automatic renewal. For further assistance please contact the express vpn support team via live chat. On the chat with the support person they I said I wanted to cancel my subscription. The rep told me ‘Thanks please bear with me for 2-3 minutes while I quickly review your accounts ‘ the immediately followed with asking why I was to leave the service. I replied that I find it a fishy tactic bit to provide with a cancel button. The rep then told me that there’s actually a way to do that. So I went ahead and did it. I still think it’s not cool.
Good at first, now not so much.
by GeoJ3 on 2018/10/07 10:23
I initially was all about Express VPN. In the beginning it worked as advertised. Two months later would drop unexpectedly and phishing spam seem to increase at alarming rate about that same time. Here lately it says I’m connected but apps or browsers report “timed out” or “no internet connection”. Tried different servers and that solves the problem short term only as the same issues creep back up, sometimes only after a day or two. I’ve had to uninstall the app on at least 3 occasions to get it working. It does what it advertises but only w/certain browsers. It does work w/all major streaming platforms, you might have to try a few servers to find one that it will work with but that’s to be expected. I got this app & subscription because I would not connect to a public WiFi/hotspot or even Barnes & Noble network for fear of my personal info being compromised, &, at the time our carrier did not have unlimited data. Connecting to a public hotspot is 50/50 that it’ll work smoothly, but I suspect that has more to do with the way the public hotspot is configured because on a private network this app works decent, when it works. Bear in mind nothing is fool proof. This app is certainly no exception.
Don’t Waste Your Time
by JoshL13 on 2019/06/18 21:51
Everything starts off fine, but after about a month the issues will start. At first I thought it was just my wife and operator error, but a month later I started to have more and more issues. So let’s begin.... do you love scrolling through your news feed or watching videos on Facebook? Not anymore after a joyous ~15min you’ll be forced to troubleshoot your connection as it drops and struggles to reconnect. When and if you get it working again, usually by manually disconnecting or switching locations Facebook will force you to begin anew as it refreshes your feed since you just got on the internet...again. You will get to spend quality time with customer service time and just when you think their advice worked... guess what... it didn’t. Lost connection, waiting, manually disconnecting, trying to reconnect, waiting, manually disconnecting, switching locations, more waiting, manually disconnecting, switching locations, and more waiting, deleting app, reinstalling app, more waiting, resetting settings to prescribed settings per customer service, trying to connect, more waiting, restarting your phone, more waiting, contacting customer service, new prescription settings, and finally a connection till you guessed it... tomorrow or sooner just to start again.
Good VPN... When it actually works
by ChopUTD on 2019/02/05 02:31
I’ve been using ExpressVPN for a few months now. When it’s connected and working properly it’s a pretty good service. Before the latest update I would occasionally have a connection drop, but it didn’t happen often enough to bother me. Since the update my iPhone is constantly disconnecting from the VPN servers. Doesn’t matter what server I connect to either. Sometimes when I unlock my phone it’ll have a hard time connecting back to the server and I’ll have to manually open the app and select a new one. Other times it’ll drop the connection while I’m using the internet. There is no warning for this. All of a sudden it just stops working and I have to disconnect and choose a new server. This happens at least 10x per day. My connection actually dropped while I was in the middle of typing this review. It’s incredibly frustrating. There’s also no kill switch in the app that I’m aware of so who knows if my info is being leaked. I understand every VPN service has connection issues from time to time but this is a constant thing. For the price of this service I expect much more out of it. I’ll be shopping around whenever my subscription expires.
Users in China
by nouozy on 2019/12/20 02:35
Without a doubt Express Vpn was magic for users in China back then. But I won’t recommend it or any other paid Vpn for users in China! This year has been horrible, it doesn’t connect even when it does it takes like forever to. You only get to use Singapore/Japan/Hk or USA LA 5. I don’t actually blame Express Vpn, because I tried using socks5 proxy and had the same issue. So it’s more of China censorship issue! I would have canceled my 1 year sub, just that my cousin in Japan is using it! Which by the way he is able to connect to all listed locations. It’s strange thou because now I am using the free Vpn and for some reason I easily connect but I don’t know why the paid Vpn doesn’t let me. Won’t say work on that because I know you guys are working on it due to the constants updat notifications I get on my phone, so I guess you guys should keep working on fixing the connection issue. For now I am stuck with the free vpns
Best vpn service
by Sunshine Law on 2019/07/23 00:06
ExpressVPN is the #1 vpn service for all types of users for many reasons. The first for me would be security whilst maintaining great speed. Express’s vpn servers are located all around the world so that you are able to connect to a very large variety of places which can be beneficial for people trying to bypass certain restraints or others who are simply seeking the best connectivity to the closest server to them. The combination of the security and speed provide by ExpressVPN is amazing for people who game and want to be more secure as well. For one, I myself play Xbox one and getting ddosd is a common accurance for many people. I have tried and tested many other vpns and ovh’s to see if any would work while maintaining the best connection possible and ExpressVPN does the job. I connect my Xbox one through an Ethernet cable connected my router that is the ExpressVPN server that I chose enabled in the router’s settings.
Blocks All Internet Connection
by Andre0599 on 2020/01/05 07:10
Worked fine in the beginning then it began sparingly blocking most or all internet connection. I stumbled upon this by turning it off finally and miraculously everything working properly. Unfortunately I didn’t discover this until some months after having the app. Additionally, I discovered that some websites still know my location. I’m outside the U.S. I’ve tried going to a U.S. website to make a purchase and I was rerouted to its foreign counterpart. Very frustrating as Asian sizes are not the same as American sizes. So I’m going to have to delete and go back to my old VPN. Update: I discovered that not Express VPN is not the only VPN that that doesn’t totally hide your location. When trying to watch live sporting events with other VPNs, my my location was still discovered, so I added one star to the rating. Although I didn’t use their customer support, they responded to my review very quickly. They seem to really care about their product. There are just several more VPNs that are a lot less expensive.
Overpriced and not so responsive
by cannedtofu on 2019/12/11 06:47
I’ve been a user for the past 2+years and most of the time the connection has been satisfactory (sometimes very slow). However for the past 6 months the connection has deteriorated. Sometimes the vpn is down for days and even weeks before the service is restored. I was forced to switch to other vpn and guess what, some of them are much better and charges much less... I’m literally paying 1/3 of the price and getting much better/faster connection...All I can make out of this is that I think the engineers have gotten lazy/non-responsive because of the established status of this branded app. Customer service have told me repetitively that they are “working hard around the clock to solve the issue” but nothing happens for days and weeks. I don’t understand why other vpns are working just fine while this one takes forever to solve. Maybe it’s because you guys aren’t “working hard enough”. So this is it for me, I will not renew my subscription after the current one and I encourage anyone using this to do the same.
Terrible Service in China
by The_Big_Spence on 2018/11/16 15:59
I’m not sure why the service is so bad the past couple of months. They sent out an email a while ago saying they were doing what they could to rectify the situation, but it was vague and nothing’s changed. People like me who depend on VPNs for day-to-day work and interaction with loved ones back home have been hung out to dry. I’ve spoken to many customers here who are looking for new service providers because they can’t cope. As I speak, I have the app running on my computer trying to connect to any servers available, and all are just pinwheeling over and over with no connections in sight. I had problems with them early in the year, and it took months before the issues were resolved. Then the summer was pretty much issue-free, and I was hoping they’d finally stepped up their service. I just want a world where I can connect to the uncensored, unpropagandized, unmonitored internet. Instead I just have hours of frustration daily with a product that used to be the industry standard.
Best in China
by An'zraeth on 2019/12/07 01:05
I’m tired of all the reviews bashing this service in China. It is currently illegal to have a vpn, and the government is working diligently to curtail vpn usage. And yet, with only a few exceptions, my connectivity is outstanding. The only time I can’t connect is when the government steps up its efforts to block ALL vpns, and then ExpressVPN works quickly to restore their connections. We have had other vpns, and none have worked for more than a few months. Express is the only one that has worked for the 6 years (and counting) that we have been here. They keep us updated when the service is blocked, post product updates quickly, and respond promptly when a real issue pops up. It can’t be easy keeping the lines open, especially right now, but my vpn works and works very well. I’ll definitely keep it once we rotate Stateside!
Extremely disappointed
by dStorke on 2020/01/26 16:10
I repeatedly cannot get connected despite WiFi and/or a good cellular connection. When I’ve asked for help I get a message saying they’d get back to me later because of an unusual amount of demand at the time. They did not get back to me for 1-3 days, after the fact, when I no longer was needing the help. Also, when I tried their suggestions, they made no difference. It’s over a mo. since I paid for my subscription, and bought through this Apple Store, so Express VPN turfed me over to Apple for a refund, and I went there and filled out their online form. They gave me an immediate online response saying I “was not eligible” for a refund. This is disappointing. It definitely has let me down on occasion failing me when I really needed it. UPDATE: I am having better luck connecting recently if I go off WiFi at some locations and use my cell phone network. I therefore revised the text of my feedback and have bumped up my rating from one to three stars.
WARNING: No mobile kill switch!
by mariomicale95 on 2018/09/07 16:13
I spent so many hours looking at reviews of the best VPN services and Express and Nord were always at the top of the list. I decided with this one because it seemed like the fastest. BUT when I downloaded the app I was informed by the support (very quick btw) that unlike their desktop apps, their mobile apps have no kill switch feature to block internet if you’re not connected to the VPN. I witnessed my device try and connect to the VPN lots of times but was unsuccessful, and I had no way of knowing this unless I wasn’t actually looking for the VPN icon that appears at the top of my phone. This feature is critical to anyone who never wants their privacy broken. I want a RELIABLE VPN that works all of the time on all of my devices. If my phone can still connect to WiFi and data for a while before the VPN connects and protects me, I’m still vulnerable for a brief time and that defeats the whole point of the VPN. Nord has this feature on their mobile devices and when I asked Express’s support about this, they said “We can also file this as a service request to our engineers and if we get enough similar requests for it, they can prioritize to have this feature fully functional on the future versions of the ExpressVPN app.” Why would you not automatically put this feature on the app to protect users? I guess we either have to wait before they implement it or have people request it to get this feature, but for me Nord looks better at the moment.
Works perfectly
by daddyrilo on 2019/02/21 09:11
I am doing this review unsolicited and not being compensated, this is a real honest review from a real person. I’m in the security business and regularly travel to Dubai, Oman, Pakistan, India, and Egypt. I had three different VPNs before I had express VPN and I discontinued them all after a few days into the trial period. One of those I canceled was NordVPN. With my previous VPNs, I would have trouble connecting in Dubai or Egypt, for example, so I would call customer support who would send me a list of instructions on what to do on my phone to get past the block that was being imposed by these countries. It was frustrating and time-consuming and often did not work. Listen, if I wanted to be a computer technician I would have gone to school for this. I simply want a VPN to work with no drama! Express VPN works!! You simply press the big button and it turns on and you don’t have to think about anything else. I have had this for six months and have not had a single problem in any country I visit with them trying to block my VPN. If you are tech savvy and want to change some settings or change your home city, Express VPN allows you to do this, but if you are like me and just want to press the button and have all the security you would ever want, this is the VPN!! -Dean
Worked ok.... for a minute
by Ranger_Rudy on 2019/02/22 01:33
When the service works, it works good. But when you are on a perfectly stable home WiFi system, and it either 1. Disconnects all the time, and doesn't tell you, or 2. Seems to "auto disconnect " after a period of maybe 20 minutes, and STILL doesn't tell you, claims your "connection unexpectedly dropped, reconnecting" (both a lie) it is more than infuriating. Since I updated the app to the latest version (as of 2/19) it has only gotten many times worse. I have contacted their tech support countless times, and it's like dealing with level 1 Comcast tech support "is it plugged in", you provide all the stuff they ask for, and they provide zero useful solutions. Lots of "I'm sorry" and "have you tried the most basic stuff you have already obviously tried like try connecting to a different location " I am quite displeased with the reliability of this system, and unless something greatly improves, I'm done after my subscription expires. There's gotta be a better alternative.
Won’t work from July
by Best of this kind on 2019/12/19 09:50
I renewed my annual subscription earlier this year, got to say the service was stable and user-friendly which seemed to worth the high price point, but not so much ever since this July, all the locations went down and despite all their “our engineers are working around the clocks” the issue has not been fixed after months, and I have only benefitted from my subscription for less than half a year, now it just won’t work no matter how, I wrote several mails to the customer service requesting for 50% refund or extending my subscription until they fix the issue, but CS will only offer me 1 free month or cancel my subscription from now ( didn’t mention about refund ). How would 1 free month help me while your service down? And what kind of compensation that is to cancel my subscription without refund? Like other users have commented, there are lots of other VPN services which offer a much better price with quality functionality, let’s not waste our money here now.
Great when it works...
by _james___ on 2018/12/29 20:50
Express VPN is great when it works, however, I find that more and more often it disconnects on me, especially on popular servers like NY, and Chicago, which is really frustrating because it cuts off your internet (a security feature) in the middle of usage. However, it doesn't tell you this, so it may look like you're connected to the internet when you're not. I know that the connection issues are not the apps fault, but it would do the developers good to put in a push notification whenever you get disconnected as you often can't tell until you open the app. If the app could also try another server in the same country after a certain time that'd be nice too (I.e. if you can't connect to NY after 5 seconds try another city in the US). In general I'm somewhat disappointed with the service, but I hope that the above suggestions help the developers make a better app with what they're given.
ExpressVPN
by joeblowjob22 on 2019/02/06 13:02
Cant begin to explain how happy of a recipient I am of this service and subscription. The VPN is fast on pretty much all locations with little to no reconnection hiccups. Amazing customer service with a response via email in no more than 2 hours for any enquiry ive made. For the simple interface, tutorials, quality customer service, high speeds, and strong encryption to go along with it i would highly recommend sparing any heartache from a free VPN and getting a ExpressVPN subscription and then downloading it on 3 of your favorite devices. Doing the month by month payment with 0% markdown versus the bundles for 6 and 12 months which offer a significant price cut for one payment of that alotted time. More than happy with that at just under 13 bucks a month, havent seen competition that even compares as far as I am concerned. 5 stars 🤙
Excellent product
by Captskinny on 2019/02/10 23:16
I give this app a very high rating in the service as well expressVPN deserves to hold the rating is number one in VPN services it might be a little higher price than others the reason why you pay for a service like this their customer service representatives alone are worth the price a few issues I’ve had minor we are all expertly taken care of by courteous well-trained and prompt customer service agents I have had no problems with the program with the VPN service itself and what few issues I did have a minor enough not to even mention mostly just errors on myself regarding my account but even then it was dealt with promptly you’re very courteous about it they should definitely receive a 10 star rating and be considered #1 In the VPN services
Disappointed
by GrizzleGratz on 2019/11/05 16:26
I got Express VPN prior to my move to China from the USA in August 2019. Since coming to China, Express VPN has been so inconsistent, slow and most times flat out won’t connect. Even during my travels to Russia over the past few months, the same holds true. Then when Chinese cyber security got tighter at the end of September, it has been almost pointless to try and connect. Express VPN puts out updates to the app, has a China update webpage on their continued efforts to improve their VPN but it’s just more of the same. There was a 12 day period where my Express VPN wouldn’t connect AT ALL. There are times when I can be sitting next to another person with the same iPhone, on the same WiFi network with Both of us having Express VPN trying to connect to the same server and one us will connect while the other can’t, and even if one of us connects, the internet is slow and the vpn disconnects before too long. Very frustrating to have spent good money on a subpar product that frankly doesn’t do enough to improve its service.
Does it still work in China?
by Nakiboshi on 2018/10/30 05:52
I’m a long time user for this VPN service, started in 2016 and it’s been working wonders. I would recommend ExpressVPN to whomever come asking for a VPN that actually works in China. However, for the past week I’ve been experiencing difficulties connecting on both on my phone and laptop (iOS). Sometimes the APP itself would connect successfully but in reality nothing will load, now I can’t even get a successful connections. Tried updating the App and switching to different locations, all getting “the VPN server did not respond” error. What’s really frustrating is that the help websites won’t load without having connected to a VPN, and the message support option doesn’t work either, kept getting the “please try again” notice, probably for the same reason. So if I don’t have a connection, then I can’t get help, but if I can’t get help, my connection issue won’t get fixed. Chicken or Egg?
Outclass most others.
by hornetVet on 2019/03/09 09:50
Strict no log policy, despite they only collect how much data go through your traffic, alone side with aes 256 and rsa 4096 ensure the ultimaye privacy. In terms of speed, i subscribe to a 1Gbps up and down isp,the max i have while hook on VPN is 130Mbps up and 110 Mbps down: they do have a physical limit, yet still outclass any other in the industry, by much more. The above average price to me, unlike to others, is not a con. Extra cost are fully invested in extraordinary performance. If you wish to trade performance for cheaper price, and wish to share it with all your families, chose nord vpn. They are cheaper and slower, while the encryption, compatibility and support are as good. But if you prioritize performance, and have a smart router like asus ac3100, this will be a money well spent talk.
Misleading Marketing
by Seattle Storm on 2019/03/29 18:35
So I’ve been using this on my phone and tablet for a few months now overseas and it’s been great, not as many servers as other offers but they’ve been steady and strong. All in all, pinging good speeds any time of day or night. However I specifically purchased a year with Express VPN because on the picture and information it says, “supports all devices” and includes the MacBook logo. Firing up my MacBook today, it appears it is not in fact for all devices. Considering that is was the deterministic factor that made me choose Express over a competitor, I am now 100% to not go with them in the future; not being available across all platforms is acceptable, publishing falsified information is not. If you just need this for a phone, I suppose you could be happy with it but if you live in the 21st century and enjoy having all of your devices working in harmony - sort of the whole appeal of using Apple products - you will be sorely disappointed.
CHINA USERS
by MattpBarnes on 2019/10/24 16:27
I’m studying abroad in China for a year, and my university from the U.S. runs on a google platform. That being said, I need a reliable connection to non-Chinese servers. So far I have been in China for 3 months and Express has failed to work. I have contacted support multiple times, and they give me good feedback, however it still doesn’t help. If you are planning to go to China I would not recommend this app. I can’t speak for other countries as Express might work well in other areas, but in China it doesn’t hold up. I have spoken with students who also have Express and they agree that it doesn’t connect. I have found other VPNs that work perfectly, and at a fraction of the price, but I don’t want you to read this thinking it’s an ad for competing VPNs. If you plan on studying abroad in China or are traveling to China, I would consider waiting until arrival and ask around because everyone here uses a VPN (even the locals). That’s what I did once Express wet the bed and now I have a great connection.
Highly recommended
by Otis T_ on 2019/01/08 22:22
Living in China, it’s hard to get on many different sites. Express VPN is constantly working, changing, and fixing to help people like me be able to access these sites. There are continual updates, and special links for me to access such as, ‘In China? Click here.’ These allow me to constantly update the app for great use here. There are always days when it doesn’t work, or works poorly, but I have yet to find a VPN that works 100% of the time. After living here for almost 5 years, Express has been the best fit for my needs, has the best customer service of all the VPN companies I have had to work with, and the one with the most consistency. I would strongly recommend it.
Not for China
by GirlFinance27 on 2019/12/06 09:08
I’ve been here for almost a year and truly depend on VPN, as I’m a teacher who researchers a lot for classes. I gave 3 stars being generous. We are constantly needing to update VPN, but how to do this when your service isn’t working. I found that, yes, China’s blocking for events is partly to blame, however, a service that can’t break the blocks has to take at least 50% of the cause for disconnect. Say #1 VPN in China is a bit of stretch. I rarely watch my subscribed services in my home country and loose more money per month on paying for services. I continue to hope I can access. I feel ambivalent and if I return will probably seek out using another VPN service. Not being able to contact family is also extremely difficult when here. And yes, the “5G” service doesn’t exist outside 3 or 4 major cities so slow/poor WiFi gets a bit of blame , as well.
Pretty good
by Thomas__C on 2019/12/23 14:39
Express is pretty good - it worked well in China (as well as any VPN can) but has issues with prolonged connectivity; at least on iOS devices. After a long period of inactivity the VPN is ‘reconnecting’ which can take an absurd amount of time; meaning you need to just disconnect and reconnect, briefly risking security. This is a bit better for the Mac, but there are issues there, too. After updating, the software does not automatically reconnect. It will stay connected for 3 to 5 minutes before disconnecting worth no notification. Restarting the computer *generally* works, but not always. I’m giving this a 3/5 because of these issues, the service is otherwise effective, with speedy connections and a wide range of servers available, and got me through my semester in China. I am generally very happy with this service minus these bugs.
Doesn’t work where you need it
by HLstl on 2018/05/07 19:18
I downloaded ExpressVPN for my computer (MacBook Pro) and it simply does not work when confronted with any sort of traffic on a public router - which is exactly where you need it. In a coffee shop or airport, ExpressVPN isn’t reliable at all. I’ve tried it for over three years and it connects, but can’t deliver a webpage about 70 percent of the time when a public router is being used. It’s great at home when I’m the only person on the network, but I don’t need it then. Fortunately, I was given a refund. Tech support is friendly, but unable to fix this issue. If you’re using a VPN for protecting your connection in public spaces that have a handful of users or more on a shared network, try another solution. I thought that spending $99 a year would give better service. Honestly, it’s just a prettier interface than most of the competition. Ultimately, it’s a disappointment.
Connection drops occasionally
by david.brown on 2019/10/25 09:43
I’ve now been using the service for almost a year regularly on my iPad, iPhone, and MacBook Pro. Overall, it is a good product. I have not decided whether to renew my subscription when it expires or try another service. ExpressVPN is very easy to use; however, it is pricey and allows only three devices per subscription. I have noticed as the newer versions of ExpressVPN have been released, there has been a increase in the number of drops. I’ve learned that whenever I have internet access issues to check ExpressVPN first – usually it has dropped the connection. Disconnecting and reconnecting fixes the issue 99% of the time; rarely, but it has happened, I’ve had to disconnect the session and leave it off to use the internet.
Doesn’t work as advertised
by collegeboiii on 2019/09/08 07:08
User from China. I’ve been in China for almost a month now, and ExpressVPN has honestly been quite terrible to use. The VPN rarely works, and when it does, the connection is very fickle. It times out very quickly, and then I suddenly find myself without access again. Imagine going through your FB feed, or chatting with your friend on messenger, only to find—out of the blue—that the VPN connection has suddenly been lost. What makes this frustrating is not just the day to day inconsistencies, but the fact that this has been going on since the day I arrived in China. Of course, the VPN connection might have to do with the argument that China is a very restricted country and, hence, of course the connection would be inconsistent. BUT, the fact that my other VPN (which is free, mind you) has been working consistently and robustly says a lot. Please consider other options of yore going to be in China and am looking for a reliable VPN.
Great VPN
by wowthisnicknamestuffisbs on 2019/12/18 04:03
I’ve been using express VPN for a couple of years now. Generally speaking it’s one of the best VPNs, in my opinion. My biggest complaint with express is, if you do not go in and adjust your settings, it will hijack your whole system and prevent it from connecting to the Internet. That’s great if that’s what you want however if there’s any kind of glitch going on with EV (and it does happen) and the service cannot disconnect - you will lose your connection & may be stuck in no-mans land with no connection at all! If you are in the middle of working, a conference call, an online class, etc. then that is a huge nuisance and problem. Know that there can be glitches in using the VPN however overall, I would not operate on any device without it. It definitely works!
Extremely Satisfied
by Davidl911 on 2019/06/03 06:44
VPNs in China often goes down but it seems express vpn is the only vpn that really troubleshoots China issues in a timely manner. Recently on June 1st 2019 China did something and 3 of my vpns went down including ExpressVPN. I bought other popular vpns just to check if it might work in China. While iOS was working none of those vpns worked with my windows 10 computer. I talked with their tech support for hours trying to get their software to work. Also, none of the other vpns were working on the issue, expressvpn had updated their status page about connectivity issues in China. 2 days later they came up with a fix and I’m up and running. Thanks ExpressVPN!
How Is This The Number One VPN?
by VPN SCAMMED on 2019/12/10 01:41
Before moving overseas, I wanted a reliable vpn, so I could keep in touch with family, friends, and have no problems using online resources I had in the states. I heard wonderful things about Express (which I'm starting to believe are their own employees leaving sales-boosting comments and reviews), so I figured it was worth the money. But it is not! At least 3 times a month you will experience connection issues. So, you will contact their 24 hour customer service line who really have no solution to any of your problems other than "update to the latest version," "try a different location," and the cop-out "blocks are at a high, there is not much more we can do at this time so you will have to wait." This wait can take anywhere from a day to almost a week.. And if you do get it to work, you will have problems with streaming sites because they recognize you are using a proxy or data blocker! I got so annoyed with waiting around for their latest update, that I went ahead and downloaded a free version of a different vpn, and guess what - I HAVE HAD ZERO CONNECTION PROBLEMS?!? How is that possible? This company does a great job hyping themselves up, but they are nowhere near as good as they claim to be. Waste your money on something else.
Not worth the price
by MyNameIsDominique on 2019/11/02 02:26
In September my subscription automatically renewed itself. The combined number of days since that nearly 100 USD was withdrawn from my account that I have been able to ACTUALLY use Express VPN 5 freaking days!!!this is the number one advertised VPN SERVICE FOR USERS IN CHINA and it literally never works. They offer suggestions on which servers to try knowing full and well they will never connect. Contacting customer service is pointless because they simply tell you to try the same servers you have been trying that haven’t worked in Months and they know it! I want to cancel this and be refunded the cost of the subscription since it’s only cooperated a handful of days since the auto renew but I don’t have the energy to fight them for my money back..Save yourself the trouble if you live in China and don’t buy this VPN it will disappoint you more than it will work. I’m currently on week 4 of it not connecting
Best VPN Yet
by SupremeDorkLord on 2019/12/05 16:30
I have tried many, many VPNs and paid an unreasonable amount on various ones, but this is by far the most effective, smooth, and reliable one I've tried; running specific programs(main reason I get said VPNs) the others couldn't on just the free trial! Most of the others I've tried couldn't connect entirely, and though it had a good deal of difficulty and took a good few tries it eventually did manage to power through! Though I don't look forward to having to pay at the trial's end, this is the most reasonably priced, well-working, and secure VPN I've seen so far. I'd highly recommend it to anyone looking into such things, excellent work.
Not great
by Siberian Tigger on 2018/06/11 13:12
I chose ExpressVPN for a number of reasons, one being their large number of servers all over the world. Imagine my surprise, then, when I was in Panama or Costa Rica, both places where ExpressVPN has servers, the “smart location” feature chose a server in Houston. It wasn’t just one time. It was every time. And a speed check of ExpressVPN servers showed that the servers closest to me were not the fastest. Why am I paying more for more servers if I’m not going to use them? Next complaint: The “smart location” feature is not that smart. I don’t know how many times I’ve been in one corner of the country and it stayed stuck on a server in the other corner of the country where I just came from. Sometimes it would catch up. Often, it would not. This seems to be an OS-specific problem. The MacOS version is better than the iOS version on this point. Finally, connection problems. Frequent connection problems, in every location I’ve used. One moment, it’s connected. Later, it won’t connect to that location. Or the connection would drop and not reconnect, necessitating a manual selection of another location. For what this service costs, I expect it to work much better than it does.
Like it but...
by webnerd42 on 2018/06/02 22:05
It works most of the time. Tech support has been great. My biggest complaint and maybe complaint it is not the appropriate word to use but many times I find I have trouble accessing a particular website because Express VPN is turned on. If I turn it off the website immediately loads and if I then turn on the VPN the website continues to function normally. It seems some websites detect a VPN and refuse to load. Turn off VPN and they load. I have encountered this problem with the MLB app more times than you would think. It’s almost like some websites are catching on to the fact that you are trying to disguise your identity/whereabouts and will not permit it. VPN’s are supposed to be great for providing another layer of security but right now I am on the fence as to whether I will re subscribe.
worst vpn. DO NOT DOWNLOAD
by husbfixnel on 2019/12/05 13:44
I have been a loyal express vpn user for about 3 years now- and the app keeps getting worse and worse each year. As a student in Shanghai, the demand for overseas websites and apps are inevitable- yet a 90-dollar/year subscription provides a crappier user connection than most FREE vpn apps. Express vpn on iphone continues to have endless bugs and connection fails, along with occasional crashes. On the Mac version express vpn is an atrocious mess, especially this year. It is impossible to get straight connection successes and the bugs and crashes in the app are insane. Having to manually download an update at least every month is tiring. Waiting for the app to complete its connection request is only a waste of time before it crashes again. I had so much faith in Express vpn and yet it never fails to disappoint me every year. Will be switching to a FREE vpn now, that actually works. I hope you go bankrupt. bye
5 stars based on history of using -- however
by Happy users on 2019/11/10 23:53
I am recently seeing more crashes than normal and slow reconnects. This occurs both on my internal home network and while using remote app on cell.... 5 stars will stay but first time dealing with support so more to come. Things that will lower score is a support person unwilling or unable to provide details of crash.. I will not accept 'your issue' while getting no proof that expressvpn is not having internal issues/. Prepare to prove.. As proof on my side.. - i had Xfinity come by twice in last 3 weeks to check my lines and found no issues.. also check outage logs- none.. i can provide this proof to ExpressVPN tech team is required bUt as we always say .. Prove the customer wrong ..
If you’re in China forget their ads.
by Dreamwhip on 2019/12/06 14:43
I have spent a number of years in China and this was the go to VPN. Not anymore though in fact I think they intentionally try block your ability to connect. An example happened this week that will demonstrate the situation, the app was updated this week for Windows and other platforms. They urged me to upgrade to enjoy continued connection. I really didn’t want to as the previous Windows version was finally reliably connecting everyday but they convinced me and now zero connectivity!!!!! Been trying for the last 24 hours every hour to all their recommended sites. Maybe they should just fire all their supposed engineers that are working on connectivity because they obviously don’t validate a revision level before it is issued to all of us guinea pigs. Sadly when my subscription expires it won’t be renewed. Time to find something worth my time and money!!
You can't beat the 7 day free trial
by -Boudreaux- on 2019/11/04 23:29
I was sold on this app during the free trial period when I was treated with the same respect by customer service as if I was already a paid customer. The app is good and has a simple interface, but if you experience a problem, their customer service is excellent. They are friendly and work hard to meet your needs. They generally respond quickly, and I like how customer service follows up on the problem. I tested other VPN's, but I found ExpressVPN to consistently be the best. Update: I still feel the same way about the VPN and the individuals the company employs. Thank you for offering a great service. ExpressVPN is highly recommended.
May be better VPN’s out there
by Chepean on 2018/06/01 22:46
I downloaded ExpressVPN with high hopes. I’m impressed by the number of servers it has and its ability to work with Netflix. However what I’m troubled by is the number of times it buffers and crashes. I know it’s the software because I’ve turned it off and had no problems getting to sites. (Yeah, goodbye anonymity on that one 😄). Also, when the buffering happens the VPN sometimes crashes. It’s frustrating. I’m going to keep on using ExpressVPN until my paid subscription ends, as it is far better than my previous VPN, HotSpot Shield. I hope the issues are resolved soon, but it looks like I should keep shopping around, just in case.
Outstanding!
by Effx on 2019/03/19 23:09
After testing several VPN’s, this I found beat them all. If your looking for top notch security without the fear of your information being logged, then this is for you. No fear at all of your info getting into government hands, complete anonymity, and not part of the internet VPN group that will share your info at request. ExpressVPN stands alone without joining into the organizations that share your data. Surf anonymously and stay anonymous without any fears of being outed. If you want to go anywhere the web has to offer, use search’s others can’t see, and stay safe on the dark web... this is the only VPN that can offer you piece of mind.
VPN Express! Great speed but no love for long time users!
by ChemicalSmileBlues on 2019/11/10 19:55
I have been using it for years now. The computer version stays on constantly but the iPhone a app version cuts off constantly. I can never afford the yearly setup because it costs too much but I would think that once a user has been using it for so many +years that they would be given some kind of break. Other than the price the speed and locations are the best you can get. I hear that over and over. I recommend this to people all the time...even my family members and you know how much I pay a month...$12 something. Come on now guys! I deserve at least a free month or something. So other than getting no love (I even recommend it to all my fb friends) I recommend this above all else
Problems with ExpressVPN Mobile Version
by _KevinJerome_ on 2019/11/06 15:30
Giving the app at least 2 stars because computer version works fantastic and I’m super happy with it. The reason this is not 5 stars is because on the mobile version the connection seems to drop randomly after working fine for some short time. I’ll go into the app and see it says I’m still connected however my internet just won’t work. Disconnecting from the VPN immediately fixes this issue, leading me to believe that it is the VPN at fault. I can’t say for sure but this issue only seems to occur when I’m connected to WiFi and the VPN, if that helps for resolving this issue. This is important because the times I want to use a VPN the most is when I’m connected to WiFi, especially a public WiFi connection. Will give 5 stars when this is fixed. Thanks
For several years it was great, but...
by 美少女肥宅 on 2019/09/30 00:53
Users in China beware. During sensitive periods Express is unreliable, even in Shanghai where controls are more lax. Sure, sometimes I t can depend on your carrier and server, but should it? China seems to target Express more than other VPNs now. Maybe it was the omnipresent Express marketing online, bragging how they were best against the Great Firewall. Or maybe Express reached a tipping point in popularity and caught the government’s eye. I don’t know how these things work, but either way, I like that Express communicates with users, pushes updates and work arounds out, but they only work briefly or intermittently. I can’t say what service is better... I’ve been in China ten years, Astrill was good the first few years then Express. I hope Express can rebound. Awfully expensive for something unreliable.
Disappointed
by cxy0117 on 2019/12/16 13:44
I began to use this app last year and it worked fine for the first couple of months. However, it’s been going downhill this year and the price for renewal was almost double. Whenever there was some political event going on it ALWAYS crashed down and I had to wait days for them to release the fix. There seems to be neither precautions nor backup plans to deal with this sort of situation. The support team was also totally useless. They’d always tell you to update to the latest version or to try different locations bla bla bla after I told them I’d already done all of those and the problem still existed. They sounded like robot that ignored what I said and just kept repeating the same thing that they were told to reply to EVERY email. Think about it carefully before purchasing. It’s absolutely not as stable as advertised. Not worth the high price
Garbage in China
by Sterus37 on 2019/10/10 15:32
I rarely write reviews. Really... actually this might be my first. Why!? Because this VPN is unreliable. They even lie 🥰 I’ve been living in China for 2 years now. At first the VPN worked fine for a couple of months. Then it just becomes nonexistent for about a week or two. Then it comes back for a month. Then for a month it’s connectivity looks like a heart beat on a heart beat monitor and then flatlines. You get the picture... This is where they lie... Advertisements say “We never get blocked in China.”...Ha! 100% I guarantee when a holiday rolls around they go darker than this huge mole on my back!... which I should probably get checked... Also, they say the same thing when you talk to support. “Did you update your app?” “Did you change your protocols?” “Make sure it’s on automatic”... seriously, same thing every time, and it never works 🥶 Everybody... I paid $200 total for this app... I’ve been using a free app for the past 2 weeks to just be able to do simple things. Express VPN won’t connect at all... They will probably reply to this review with “please email us”, which means “please shut up and let us tell you the same things we tell everybody in an email”. Basically, don’t use this VPN in China! They used to be good, but not anymore! 🤭🤢🤮
Inconsistent & Unreliable
by AVROC934 on 2019/11/05 14:54
I travel a lot, mostly to Asia, and need secure connections to protect sensitive data. China is especially problematic. There it can be very tedious to connect to a VPN site requiring multiple attempts with several sites, but eventually it hooks up. The most frustrating and dangerous characteristic is that the site will spontaneously disconnect without providing any notification and then you are working in the clear with all your information exposed. I suspect the Chinese are actively jamming the connecting because, once disconnected, no amount of tinkering can reestablish a VPN link. I have to wondering about the security of the connection even when it “works”. My supposedly anonymous connection would still be censored for Western news and offer Chinese advertisements based upon my “hidden” location. I don’t trust this product to work when I need it.
Rating Trends
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All Versions
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Current Version (7.4.5)
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Version History
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App name
ExpressVPN - #1 Trusted VPN
Description
ExpressVPN is a virtual private network engineered to protect your privacy and security. Go online safely and anonymously in just a few taps. 7-DAY FREE TRIAL Download it for free to try on all your devices. FAST VPN SERVER NETWORK Connect to 3,000+ VPN servers in 160 locations in 94 countries. Unlimited speed and bandwidth. ACCESS ANY CONTENT Stream or download anything, from any of our servers, anywhere on Earth. SAFE AND ANONYMOUS TrustedServer technology and powerful encryption protect you from hackers and trackers. Secure your connection on public Wi-Fi hotspots. PROTECT YOUR PRIVACY Hide your IP address and location. Strict privacy policy: No activity logs, no connection logs. 24/7 CUSTOMER SERVICE Get help in seconds, not days. Ask us anything through live chat support or email. iOS APP FEATURES • Auto-reconnects if your VPN connection is interrupted • Widget: Check VPN status and connect/disconnect from the VPN • Encryption with UDP, TCP, IPsec, and IKEv2 protocols • Works with Wi-Fi, LTE/4G, 3G, and all mobile data carriers SUBSCRIPTION PLANS ExpressVPN offers 1-, 6-, and 12-month subscriptions. Subscriptions include access to ExpressVPN apps on every platform, which you can download and install on as many devices as you wish. Connect to our global network of VPN servers on up to five devices simultaneously. ITUNES TRIAL AND SUBSCRIPTION DETAILS If you subscribe via iTunes, your Apple ID account will be charged on the last day of your free trial. Your subscription will automatically renew at the end of each billing period unless you cancel it at least 24 hours before the expiry date. Manage or cancel your subscription in your App Store account settings. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription. TERMS OF SERVICE https://www.expressvpn.com/tos PRIVACY POLICY https://www.expressvpn.com/privacy-policy
Works some of the time
by infamousj63 on 2020/01/29 02:39
Whether an iPhone, iPad, or laptop, this VPN intermittently works and seems to be more hassle than it’s worth...Constant signal loss, internet interruption/disconnections, and even certain websites where it would be MOST useful to have VPN are blocked when it’s turned on...Good idea, bad execution...UPDATE 1/29/2020...The app used to work well about 6 months ago, now anytime you scroll on any social media app, VPN disconnects, forcing you to connect to a cell tower or local wifi which gives up your location, then reconnects about 20 seconds later...It’s basically useless at this point as there is no anonymity when it’s constantly dropping connections
Frequent disconnects; not connecting upon boot
by Howeerd on 2020/01/29 02:26
Your service is becoming unreliable, and I’m starting to wonder if there’s something better out there. Frustration level intensifying! 🤬
Price
by Bellababy0471 on 2020/01/28 21:16
Works excellent! It’s just too expensive.
Acceptable
by goodVSbad-boy on 2020/01/28 21:12
I think that this is the best i could use for now I’ve gave 4 stars cuz there is a little mess here , and it’s the limit of using epressVPN In deferent devices . I’d be more comfortable when i can use this von in 3 or more devices Thanks.
Good service
by MussesTom on 2020/01/28 16:04
I am very nice to use ExpressVPN! Thanks a lot for a wonderful service 🙏.
Excellent VPN
by rich0613 on 2020/01/28 15:00
I’m 6 months into this and find that it works on all of my platforms; WIN10, laptop, iPhone and desk top. It sometimes drops the connection and won’t auto-reconnect. It does not appear to effect the speeds but my home speed and connectivity are terrible. It gives me confidence to surf even “open” networks but I still worry.
Such a awesome service.
by sabyan on 2020/01/28 08:03
We absolutely love this service. Highly recommend it!
Awful on iPad
by ImaHog on 2020/01/28 06:19
Won’t connect to most hotel WiFi.
Very satisfied with ExpressVPN
by hghesser on 2020/01/27 20:59
I don’t even worry about it anymore
Best VPN service
by JKS360 on 2020/01/27 16:54
ExpressVPN is the best VPN service I’ve ever used. It is both fast and secure, as it uses AES 256 encryption with no logging. It has processes in place to insure security is maintained. With thousands of servers world-wide, you will always be able to find one near you that provides a fast connection. It is extremely easy to use with a very intuitive interface. As a former security consultant I highly recommend it. Note that you need to take additional measures for complete security, such as managing cookies, but for the point to point portion of your security setup, this is the product to use. No, I do not work for this company.
Dissatisfied experience
by schmoze media on 2020/01/27 07:44
Seems to be detectable constantly as a VPN and therefore rather pointless.
Doesn’t work with Netflix
by chriswf2 on 2020/01/27 06:44
Don’t get it...: doesn't work if you like to see movies from another country this is not your app. :/ No funciona ni lo intenten, pagas 12.95 por una subscription. Quiero ver otros catálogos que no sean USA y Uk pero por lo visto no se puede.
Lack of updates and bit of performance issues
by idkkkman on 2020/01/27 03:03
So the app and vpn is alright but could use updates. Like where is wire guard? Its been a project for expressvpn for a while and nothing. Nordvpn seems to be in the lead now. They now support wireguard for ios. You’re getting all this money for what? Seriously update the app more often. People here pay good money for the vpn. Please look forward to updating you’re app more often or i will take my business somewhere else where updates exist. And when we do get an update all it says is “-Bugfixes” thats it? Wow. For $13 a month it should be better what a shame expressvpn
Disconnected Frequency
by rick4598 on 2020/01/27 02:10
Would have rated a 5 but am a new user and experiencing disconnects a little more often then I would like.
Easy peasy
by coozmus on 2020/01/26 23:15
No gimmicks
Best vpn
by MosesCald on 2020/01/26 23:10
It’s very safe 100%
Cant use Netflix with most.
by liam ramlal on 2020/01/26 18:58
I want to watch the last two Ninjago seasons, but it’s only in Singapore and Netflix is detecting it, please fix this problem.
Excellent Service
by Mountainview55 on 2020/01/26 17:44
Reliable and always working ... this, in my opinion, is the best vpn available !
Extremely disappointed
by dStorke on 2020/01/26 16:10
I repeatedly cannot get connected despite WiFi and/or a good cellular connection. When I’ve asked for help I get a message saying they’d get back to me later because of an unusual amount of demand at the time. They did not get back to me for 1-3 days, after the fact, when I no longer was needing the help. Also, when I tried their suggestions, they made no difference. It’s over a mo. since I paid for my subscription, and bought through this Apple Store, so Express VPN turfed me over to Apple for a refund, and I went there and filled out their online form. They gave me an immediate online response saying I “was not eligible” for a refund. This is disappointing. It definitely has let me down on occasion failing me when I really needed it. UPDATE: I am having better luck connecting recently if I go off WiFi at some locations and use my cell phone network. I therefore revised the text of my feedback and have bumped up my rating from one to three stars.
Best vpn
by dnkn dounts on 2020/01/26 13:17
Very happy with this service. This is a 5 star vpn
Barely functional
by na1242 on 2020/01/26 09:46
Very slow speed, constantly disconnects, and frequently can’t connect at all.
Perfect VPN App
by JP15ahd on 2020/01/26 06:30
I’ve used serveral VPN services, ExpressVPN is hands down the best. Simple, secure and affordable. Being able to choose the server in the same location/zip code is a huge bonus, unlike other where you can only slect a city/region.
This is trash
by Comfort_Eagle on 2020/01/26 01:53
I have paid for VPNexpress for 2 years then they have changed all their settings to require I create a new password and give up all my cell phones info to them. Not exactly what I think of as private
Constantly Disconnects and kills battery
by GP|13 on 2020/01/25 15:42
Update: After communicating with a rep and their ‘auto-replies’ to troubleshoot, I noticed this app killing my battery life. This is most likely due to the ‘auto-connect’ feature. The app used 43% of my battery and my phone lasted 5 hours on a full charge; even with a new iPhone battery. Again, move on! Regardless of settings, server, or whether ‘Auto-Reconnect’ is activated, every time I pick up my phone, the app displays: ‘Connection unexpectedly dropped.’ Glad this was only a trial...
Why I need to sign up??? 🤬
by iCrusader on 2020/01/25 03:08
Just give me to try without the headache of signing up...
If dropping pounds was this easy...
by salypimiento on 2020/01/25 00:06
I’m tired of constantly having to reestablish a connection several times a day. Why can’t y’all be more consistent?
Best VPN out there!!
by Capitol pun on 2020/01/24 22:56
PERFECT
Must connect to WiFi but really useful.
by 好好用的說92 on 2020/01/24 07:58
It is by far the best VPN app I have used. Yes, you need to connect to WiFi to be able to use it but it is not a big problem.
So so
by i Rocket on 2020/01/24 01:35
Sometimes it’s not working
It delays connecting
by weekend_survivor on 2020/01/23 18:36
Not a fan of how I’m always needing to reconnect to it whenever I fire up my iPhone or iMac. It says it’s connected right off the bat, but it really isn’t. The wife is completely fed up with it on her lap top.
Eats my data
by juro~ on 2020/01/23 17:33
It’s actually pretty fast but eats my data!
Won’t let you cancel
by Jsn1037 on 2020/01/23 16:41
Works but won’t let you cancel
All around great
by LuKeS... on 2020/01/23 16:17
I’ve used their services all around Europe, the United States, and Northern Africa, and rarely ever had any complaints. When I did have issues, their customer service was extremely helpful, professional, and resolved all complaints quickly.
If I got to tell ya you probably wouldn’t understand
by THE TRUCKER 72 on 2020/01/23 08:49
AAA+++
Always disconnected
by Scotty Bridge on 2020/01/22 18:34
Ii have auto reconnect selected, yet whenever i happen to check it is offline
needs work
by smaoaxbskwksbxoaka on 2020/01/22 12:21
sometimes it disconnects without warning and takea forever to reconnect and it makes the app unstable please update
The bees knees back in the day, not anymore
by Julito B on 2020/01/22 10:49
If you live in China, save your money and go pay for something that actually works. Two years ago, this was a great VPN software. Don’t be fooled by all the “updates” and “more servers we’re adding”. There hasn’t been a stable connection in over a year. 3rd year customer. Done with the false advertisement. Your time is done Express, move on to something else.
Amazing
by Bmpower1 on 2020/01/22 10:06
The best vpn app ever!
Great APP
by Ron JT on 2020/01/22 03:43
Connection is great from any location and I feel very comfortable searching the web feeling secure that my privacy is protected with Express VPN.
The best VPN, even for China
by Books4worm on 2020/01/22 03:32
While I was in China back in late September, ExpressVPN was the only VPN that actually work among 4 different ones that I tried. Hand down the best! Had some trouble at the beginning to get on. The online chat support was fast and effective. Got on in a few minutes. It even worked some days during the Chinese National Day celebration when there was supposedly blockage of all VPNs. Highly recommend!
DRYTRrr23
by Youngfreeesdd on 2020/01/21 16:06
It's ok
Best
by Hejshsjshdj on 2020/01/21 07:40
This VPN is best at restricted countries on speed and connection quality. No cap
Hasn’t Failed me Yet. Excellent Customer Service.
by lostinspace_sa on 2020/01/21 06:12
I purchased a subscription to Express VPN specifically to access Netflix and Amazon Prime from overseas. They offer several sites for that purpose and using one of them, I have never had Netflix or Amazon Prime give me issues. When I first purchased my subscription, I had an issue which was resolved very quickly via online chat. Although costlier than other services, it is well worth the price of subscription. Notice I didn’t say more expensive. It’s more like an investment in security and convenience.
Good speeds but
by tacogy3 on 2020/01/21 04:39
Still no dark mode, few options that others have like killing connection if disconnects, and way over priced. I’ll stick with TunnelBear for now.
Absolutely awesome
by DankManX8 on 2020/01/21 04:18
This VPN is truly the safest and super simple to use and you can literally go anywhere in the world
World class VPN!!
by bob_edmiston on 2020/01/21 04:13
ExpressVPN is a world class VPN solution. I have used it extensively in my international travels and it provides a reliable, secure connection. I have utilized their tech support on occasion and they are very helpful and provide excellent support and customer service.⭐️⭐️⭐️⭐️⭐️
sufficient, but lowers wifi speed
by R-R-E on 2020/01/20 22:09
this app is great because it connects you to all parts of the world in a single tap, the price is reasonable which is good. however the problem is that is makes the wifi really weak which anyways ruins the whole point of the app. please fix it. thanks
Easy and accurate
by rockets2008 on 2020/01/20 18:29
Super easy to use, everything works as it should, couldn’t be happier
The best VPN!’
by Capt.Dillon on 2020/01/20 06:11
No doubt five stars! The paradigm for competition to copy.
It’s ok when it works.
by Shinni🐻 on 2020/01/20 02:57
It works fine initially. However, if I turn off my phone’s screen for even a moment, the VPN won’t work the next time I unlock my phone even though I've been on the same network the whole time. My phone will behave as though I have no internet connection. So then I have to open the app, disconnect, turn off Wi-Fi, and then turn it all back on again to get it to work. I understand that iOS is known for its stringent security features being difficult to work with when designing apps, so I'm not sure who is to blame. All I know is that the lack of functionality is truly annoying.
Crash, Crash, Slow, Crash
by CrashSlowCrash on 2020/01/20 02:09
Constantly crashes and does not reconnect leaving you exposed without notice. The few minutes it is up slows your browsing to a crawl. Don’t even bother, the app was once good but that was a long time ago. This VPN has become completely useless.
Way too expensive
by jakubiik on 2020/01/19 21:09
Works well but I just don’t see enough value in how much they are charging for it so I’m switching providers.
Very satisfied
by Bapaw09 on 2020/01/19 19:51
Have used this a lot in US, Europe and New Zealand. Always connects. Can choose any location easily. Does not seem to slow connection speed. Works in airports and on trains too.
Meh
by RECC12 on 2020/01/19 05:45
Used to work great, but lately this VPN has been hit-or-miss in enabling me to access US content abroad. Mostly miss. For 2-3x more $ than what their competitors charge, it should be better. Tried to cancel my 1yr agreement early but was told I could not, despite the app not being reliable for me. Will not renew.
Customer
by Lainsphere on 2020/01/18 23:53
This is a great app to have!! And info that express VPN sends is also great keeping us safe in the tech world. Thank You!! I will continue to be a customer as you have proven your asset as a company to us as a family .
EZ PEEZEE.
by Ky Cajun on 2020/01/18 20:23
Installed on iPhone and iPad. Saw no slow down in data. Connections worked flawlessly too.
iPhone x
by jhysons on 2020/01/18 20:10
Best VPN I have used, I went to Poland was able to access Hulu, CW and other major networks!!!
Great VPN. GET IT!
by Barrymac on 2020/01/18 17:59
Never a problem.
Love the protection and the hidden benefits
by Bigwheatsa on 2020/01/18 17:09
I can rest easy knowing my privacy is protected. I can also log in to various locations around the globe to take advantage of deals that may only be available to certain regions at a certain time. Great product !
I don’t like it.... I Love It!
by dawdbrown on 2020/01/18 15:30
This helped me to be able to watch Btb (bob the builder) on Netflix! This app is so cool.
Great app
by CBScout07 on 2020/01/18 14:37
Great to feel safe and intuitive app!
Chinese Connection
by ChockP on 2020/01/18 13:50
Does not work as well in China. Connectivity is seriously impacted. Was in China two months and could not connect to VPN.
Thank you and sorry to say goodbye.
by Whiskey-Yankee on 2020/01/18 06:39
I have to say it was a good VPN service here inside the wall before. You know what country I am talking about. But since October 2019, it has become hard to connect. I know it was not your fault. But the situation really affected my use til now. So I have to give up. Via my local ISP network, I cannot use your service. It is hard to say goodbye, but have to. Please tell me if anything changes better. I will consider return. Thank you.
Doesn’t work for Netflix
by Apfel28 on 2020/01/17 17:31
Don’t get it if you want to watch Netflix from another country. It doesn’t work.
Consistently inconsistent service
by Kellan Shar on 2020/01/17 17:04
This VPN disconnects at LEAST 7 times a day, and I’m not aware that I’m vulnerable until my web browser stops loading. This company is as bad as Nord VPN was.
Awesome
by mattrg_2000 on 2020/01/17 15:21
I used another VPN provider before this one. This one is much faster and very easy to use. I purchased a long-term contract after the trail. No regrets. Great service.
M2mjerm
by m2mjerm on 2020/01/17 06:41
💯💯💯💯
Clunky
by Mikke57 on 2020/01/16 23:50
Constantly hangs, have to turn wifi off and back on to get VPN to connect. Once it does connect, it’s slow.
stable ,fast and rich of server addresses
by m.aroontan on 2020/01/16 18:38
Ii’s stable,fast and rich of server addresses but a little cpu utilization is high
Works great but....
by Goober III on 2020/01/16 13:27
I'd really like, however, to watch Netflix etc w/o having to turn it off.
Scammer
by Albertina luan on 2020/01/16 13:10
Paid for a year and it was only half way through. They stopped the service, no one to contact, customer service email won’t reply at all. They literally got the money and disappeared.
Technical Director Review Is Fraudulent
by Tareq648 on 2020/01/16 03:14
Instead of fixing this app, the Express VPN engineers have decided to leave a fraudulent five star review claiming that the app works. I can assure you that this app does not work. I have reported the fake review. I already previously reported a different fake review from the developers of this app and got it removed as well.
Poor customer services
by Muaoia Mazouni on 2020/01/15 22:32
Spend almost one hour and those ppl can do noting I feel so sorry for the subscription
Technology Director
by Phil Dee25 on 2020/01/15 17:10
Easy to install and use... and it works silently in the background...finally I feel protected from outside threats and from unwanted “voyeurs”... thanks for this app!
Ok but connection drops constantly
by Tio do óculos que muda de cor on 2020/01/15 17:06
I need to reconnect to the vpn server pretty much Every time I use my phone. It stays connected while I’m using the phone, but if I put it away for one minute the connection drops and my network is blocked (intentionally configured this way). If I don't use my phone for a few minutes and want to use Siri, or quickly check inbox or web browse, I have to open the app, click disconnect, then connect again until the connection is established. This process can take up to two minutes sometimes and I’m growing increasingly annoyed. This happens either while I’m using cellular data or home wifi.
Best VPN. Best service.
by Gr8xracer on 2020/01/15 15:03
We’ve been using ExpressVPN for a few years now. Great service! I have needed to contact them via chat several times. They have always answered my questions or resolved a problem quickly and courteously. I like that I can turn the vpn on or off by device.
Connection probl
by LiFeet on 2020/01/15 01:56
VPN works off and on. My internet is fine.
Constant Disconnecting
by shew0011 on 2020/01/15 00:25
I’m pretty disappointed with the connectivity. It’s constantly dropping the connection and trying to reconnect. I have to just turn it off half the time if I want to be able to use the internet. Defeats the entire purpose.
Customer service not there
by Levin aficionado on 2020/01/14 01:50
Used for over a year without issue then in December if express vpn was open I had no access to any network and email unable to send. When reaching out to support I got responses 2-3 days later which didn’t matter as I was unable and didn’t know that network was blocked. Mac store reset everything and found that if express vpn was open the problem returned Support told me to delete app and reinstall that I had already done multiple times. It did nothing but the same thing again so I’ve given up but real reason was the worst support I’ve ever received. Terrible
Drops out
by Deegavo on 2020/01/13 23:16
Connection keeps dropping out
doesn’t work in china anymore
by ABC in china on 2020/01/13 16:38
if you’re buying this to get online in china, forget it. it might connect briefly but will continually drop and is mad slow. it’s been that way for the past 6 months almost now... my guess is there was an improvement in “great firewall of china” coders, or a grester emphasis put on blocking vpns, or maybe attention being paid to expressvpn itself... idk. but in any event it’s extremely frustrating to try to use it in china. conversely, if you’re buying it to use in the US, japan, hk, taiwan, singapore, or UK, it’s worked for me very well when i’ve traveled those places within the past year, so i guess it’s a matter of where you’re looking to use the service. but that said, exressvpn caught my eye as claiming how well it works in china and snd that’s why i purchased, so it’s a bit misleading...
You can only cancel subscription via chat on the website.
by Amosel on 2020/01/13 15:56
That’s definitely a fishy tactic to keep users around. All in all I have been satisfied. But I am using this review as a way to 1. Notify you of it. Because I am sure it will not be something most people appreciate. 2. Hopefully let Apple know of it, because there are many users like me who started using this service by downloading the app from the App Store and then converted to credit card subscription so they can use it on their Mac as well. Here’s the whole story: I started using this service with the iOS subscription. I then needed it on my Mac so I move to a CC subscription. Now I wanted to cancel it I went to the site. I search ‘cancel’ in the help section and there it was written that ‘Customer paying with credit card or Paypal will not see manage settings if they have already turned off automatic renewal. For further assistance please contact the express vpn support team via live chat. On the chat with the support person they I said I wanted to cancel my subscription. The rep told me ‘Thanks please bear with me for 2-3 minutes while I quickly review your accounts ‘ the immediately followed with asking why I was to leave the service. I replied that I find it a fishy tactic bit to provide with a cancel button. The rep then told me that there’s actually a way to do that. So I went ahead and did it. I still think it’s not cool.
Always reconnecting
by collin633 on 2020/01/13 14:52
If you like waiting for the app to reconnect due to “unexpected interruptions “, then this is your VPN! No need to worry about your privacy because you’ll never be online! Trying to watch YouTube? No today! With express vpn, you’ll always be wondering what’s going on!
The best application
by vgggttgg on 2020/01/12 23:56
So exlent
Winner
by Johnny DeHoyos on 2020/01/12 19:12
Said it the title. Love it.
Love the service that’s being paid for!!!
by Him365 on 2020/01/12 02:41
Would recommend to anyone!
Safest most secure service
by jhneinak on 2020/01/11 18:47
This is by far the best service we’ve found for our internet security, traveling great deal and never being without service.
Be careful about additional monthly charge
by Sid20081019 on 2020/01/11 12:36
I only buy one month service but this app will charge you monthly payment automatically!
Chinese user
by Somewhere over there .... on 2020/01/11 06:34
Before the Chinese government blocked this VPN, it was great. I would have rated it a 5. As of early 2019 and onwards, this service is extremely unreliable in China. It's not Express VPN's fault, it's Chinese censorship that's the issue.
Used to be good
by Patchouli42 on 2020/01/11 03:09
This used to work pretty good, but now I only get connection maybe 1 out of 20 times, and when I do, the quality is so poor I couldn’t even watch youtube video in 144p without buffering. It’s so frustrating. I live in mainland China and I know it must be hard to work your way past all the strict gov censorship, but pls fix this
So inconsistent
by Dorado2014 on 2020/01/11 03:07
I have had this service now for close to a year. I use Skype and sometimes Skype will not work on iPad for no reason I contact CS and the have me tweet something’s and then it works. I few weeks or months later and we go thru the same exercise. I have also put the DNS feature on my smart TV. Did do with this service. It works fine and then problems with streaming especially Netflix. I have to contact CS and it gets resolved but nothing last for long and some problem comes up again. Tried steaming Netflix tonight and again it does not work on my smart TV. Checked Metflix being down in my area and no problem there. Signed on with ipad and no problem. Tired of contacting CS so watching something else to avoid the hassle and frustration.
sad
by Blue jpn sea on 2020/01/09 13:47
the vpn server didn't respond for more than 2 months in mainland china,I am so sad.
Ready to ditch it
by whydoihavetopostanickname on 2020/01/09 11:52
Drops off several times a week. Very frustrating.
ExpressVPN
by +Zizq+ on 2020/01/09 04:16
This vpn is really good and love the locations and I recommend it really affordable then other vpns
It is simply the Best
by Mambo58 on 2020/01/09 04:06
Nothing out there comes close to it ....love it
Do not recommend
by Mikel27 on 2020/01/09 02:36
Update** finally deleted the app and my phone runs great. Guess I’m out a year subscription but better than being out of service. Came here months ago and my experience is getting worse. I have the app set to disconnect from the internet if the VPN goes offline. I have to manually reset the VPN multiple times a day because it unexpectedly disconnect and the reconnect feature simply is not successful. So you can imagine being kicked offline multiple times a day due to something that should be working itself in the background. I do not recommend this service due to it leaving customers vulnerable and it’s inconsistency to perform properly as a paid service.
WiFi or VPN
by 77877fan on 2020/01/09 01:30
Sometimes content will not download to my my phone. To correct problem, I disconnect and reconnect my ExpressVPN.
Great speeds
by RandomShake on 2020/01/08 21:58
Only complaint is that I am constantly reconnecting, and sometimes it takes a long time to reconnect. Other times it connects in seconds.
Can’t even log in!!!!
by Thoreal02 on 2020/01/08 20:27
Unusable! Can’t log in and no support!!!!
The very best forSpeed, Security and Privacy!
by chuckepoo2 on 2018/12/28 00:06
The title pretty much says it all. Those are the three main reasons most people get a vpn in the first place. I’ve researched every vpn that I have been able to discover, personally had accounts with five other major vpn providers and talked to others about their experiences using this very important yet highly misunderstood service. It is amazing to me that most of us browse the internet with rose colored glasses, especially anyone under the age of 40 who grew up in the internet age. If you take one thing from this review it should be this: PEOPLE LIE. OK, maybe that is kinda harsh. How about this: people will say just about anything to sell a product. They often bend the truth. Just because you read it on the internet does NOT make it true. There are no internet police verifying the accuracy of ads and misrepresentations. I have found at least 10 vpn’s claiming to me the fastest,and at least as many to be the most secure or providing the highest levels of security. But dig a little and these claims are inevitably false. Only a few back up their words with actions. Express vpn more and better than any I have found. And no, I do not have shares in express vpn. In this day of internet theft, government snooping into our private lives as well as the need to keep up with high speed internet service, only one can claim to be the number one provider of all three - Express vpn!
You can only cancel subscription via chat on the website.
by Amosel on 2020/01/13 15:56
That’s definitely a fishy tactic to keep users around. All in all I have been satisfied. But I am using this review as a way to 1. Notify you of it. Because I am sure it will not be something most people appreciate. 2. Hopefully let Apple know of it, because there are many users like me who started using this service by downloading the app from the App Store and then converted to credit card subscription so they can use it on their Mac as well. Here’s the whole story: I started using this service with the iOS subscription. I then needed it on my Mac so I move to a CC subscription. Now I wanted to cancel it I went to the site. I search ‘cancel’ in the help section and there it was written that ‘Customer paying with credit card or Paypal will not see manage settings if they have already turned off automatic renewal. For further assistance please contact the express vpn support team via live chat. On the chat with the support person they I said I wanted to cancel my subscription. The rep told me ‘Thanks please bear with me for 2-3 minutes while I quickly review your accounts ‘ the immediately followed with asking why I was to leave the service. I replied that I find it a fishy tactic bit to provide with a cancel button. The rep then told me that there’s actually a way to do that. So I went ahead and did it. I still think it’s not cool.
Good at first, now not so much.
by GeoJ3 on 2018/10/07 10:23
I initially was all about Express VPN. In the beginning it worked as advertised. Two months later would drop unexpectedly and phishing spam seem to increase at alarming rate about that same time. Here lately it says I’m connected but apps or browsers report “timed out” or “no internet connection”. Tried different servers and that solves the problem short term only as the same issues creep back up, sometimes only after a day or two. I’ve had to uninstall the app on at least 3 occasions to get it working. It does what it advertises but only w/certain browsers. It does work w/all major streaming platforms, you might have to try a few servers to find one that it will work with but that’s to be expected. I got this app & subscription because I would not connect to a public WiFi/hotspot or even Barnes & Noble network for fear of my personal info being compromised, &, at the time our carrier did not have unlimited data. Connecting to a public hotspot is 50/50 that it’ll work smoothly, but I suspect that has more to do with the way the public hotspot is configured because on a private network this app works decent, when it works. Bear in mind nothing is fool proof. This app is certainly no exception.
Don’t Waste Your Time
by JoshL13 on 2019/06/18 21:51
Everything starts off fine, but after about a month the issues will start. At first I thought it was just my wife and operator error, but a month later I started to have more and more issues. So let’s begin.... do you love scrolling through your news feed or watching videos on Facebook? Not anymore after a joyous ~15min you’ll be forced to troubleshoot your connection as it drops and struggles to reconnect. When and if you get it working again, usually by manually disconnecting or switching locations Facebook will force you to begin anew as it refreshes your feed since you just got on the internet...again. You will get to spend quality time with customer service time and just when you think their advice worked... guess what... it didn’t. Lost connection, waiting, manually disconnecting, trying to reconnect, waiting, manually disconnecting, switching locations, more waiting, manually disconnecting, switching locations, and more waiting, deleting app, reinstalling app, more waiting, resetting settings to prescribed settings per customer service, trying to connect, more waiting, restarting your phone, more waiting, contacting customer service, new prescription settings, and finally a connection till you guessed it... tomorrow or sooner just to start again.
Good VPN... When it actually works
by ChopUTD on 2019/02/05 02:31
I’ve been using ExpressVPN for a few months now. When it’s connected and working properly it’s a pretty good service. Before the latest update I would occasionally have a connection drop, but it didn’t happen often enough to bother me. Since the update my iPhone is constantly disconnecting from the VPN servers. Doesn’t matter what server I connect to either. Sometimes when I unlock my phone it’ll have a hard time connecting back to the server and I’ll have to manually open the app and select a new one. Other times it’ll drop the connection while I’m using the internet. There is no warning for this. All of a sudden it just stops working and I have to disconnect and choose a new server. This happens at least 10x per day. My connection actually dropped while I was in the middle of typing this review. It’s incredibly frustrating. There’s also no kill switch in the app that I’m aware of so who knows if my info is being leaked. I understand every VPN service has connection issues from time to time but this is a constant thing. For the price of this service I expect much more out of it. I’ll be shopping around whenever my subscription expires.
Users in China
by nouozy on 2019/12/20 02:35
Without a doubt Express Vpn was magic for users in China back then. But I won’t recommend it or any other paid Vpn for users in China! This year has been horrible, it doesn’t connect even when it does it takes like forever to. You only get to use Singapore/Japan/Hk or USA LA 5. I don’t actually blame Express Vpn, because I tried using socks5 proxy and had the same issue. So it’s more of China censorship issue! I would have canceled my 1 year sub, just that my cousin in Japan is using it! Which by the way he is able to connect to all listed locations. It’s strange thou because now I am using the free Vpn and for some reason I easily connect but I don’t know why the paid Vpn doesn’t let me. Won’t say work on that because I know you guys are working on it due to the constants updat notifications I get on my phone, so I guess you guys should keep working on fixing the connection issue. For now I am stuck with the free vpns
Best vpn service
by Sunshine Law on 2019/07/23 00:06
ExpressVPN is the #1 vpn service for all types of users for many reasons. The first for me would be security whilst maintaining great speed. Express’s vpn servers are located all around the world so that you are able to connect to a very large variety of places which can be beneficial for people trying to bypass certain restraints or others who are simply seeking the best connectivity to the closest server to them. The combination of the security and speed provide by ExpressVPN is amazing for people who game and want to be more secure as well. For one, I myself play Xbox one and getting ddosd is a common accurance for many people. I have tried and tested many other vpns and ovh’s to see if any would work while maintaining the best connection possible and ExpressVPN does the job. I connect my Xbox one through an Ethernet cable connected my router that is the ExpressVPN server that I chose enabled in the router’s settings.
Blocks All Internet Connection
by Andre0599 on 2020/01/05 07:10
Worked fine in the beginning then it began sparingly blocking most or all internet connection. I stumbled upon this by turning it off finally and miraculously everything working properly. Unfortunately I didn’t discover this until some months after having the app. Additionally, I discovered that some websites still know my location. I’m outside the U.S. I’ve tried going to a U.S. website to make a purchase and I was rerouted to its foreign counterpart. Very frustrating as Asian sizes are not the same as American sizes. So I’m going to have to delete and go back to my old VPN. Update: I discovered that not Express VPN is not the only VPN that that doesn’t totally hide your location. When trying to watch live sporting events with other VPNs, my my location was still discovered, so I added one star to the rating. Although I didn’t use their customer support, they responded to my review very quickly. They seem to really care about their product. There are just several more VPNs that are a lot less expensive.
Overpriced and not so responsive
by cannedtofu on 2019/12/11 06:47
I’ve been a user for the past 2+years and most of the time the connection has been satisfactory (sometimes very slow). However for the past 6 months the connection has deteriorated. Sometimes the vpn is down for days and even weeks before the service is restored. I was forced to switch to other vpn and guess what, some of them are much better and charges much less... I’m literally paying 1/3 of the price and getting much better/faster connection...All I can make out of this is that I think the engineers have gotten lazy/non-responsive because of the established status of this branded app. Customer service have told me repetitively that they are “working hard around the clock to solve the issue” but nothing happens for days and weeks. I don’t understand why other vpns are working just fine while this one takes forever to solve. Maybe it’s because you guys aren’t “working hard enough”. So this is it for me, I will not renew my subscription after the current one and I encourage anyone using this to do the same.
Terrible Service in China
by The_Big_Spence on 2018/11/16 15:59
I’m not sure why the service is so bad the past couple of months. They sent out an email a while ago saying they were doing what they could to rectify the situation, but it was vague and nothing’s changed. People like me who depend on VPNs for day-to-day work and interaction with loved ones back home have been hung out to dry. I’ve spoken to many customers here who are looking for new service providers because they can’t cope. As I speak, I have the app running on my computer trying to connect to any servers available, and all are just pinwheeling over and over with no connections in sight. I had problems with them early in the year, and it took months before the issues were resolved. Then the summer was pretty much issue-free, and I was hoping they’d finally stepped up their service. I just want a world where I can connect to the uncensored, unpropagandized, unmonitored internet. Instead I just have hours of frustration daily with a product that used to be the industry standard.
Best in China
by An'zraeth on 2019/12/07 01:05
I’m tired of all the reviews bashing this service in China. It is currently illegal to have a vpn, and the government is working diligently to curtail vpn usage. And yet, with only a few exceptions, my connectivity is outstanding. The only time I can’t connect is when the government steps up its efforts to block ALL vpns, and then ExpressVPN works quickly to restore their connections. We have had other vpns, and none have worked for more than a few months. Express is the only one that has worked for the 6 years (and counting) that we have been here. They keep us updated when the service is blocked, post product updates quickly, and respond promptly when a real issue pops up. It can’t be easy keeping the lines open, especially right now, but my vpn works and works very well. I’ll definitely keep it once we rotate Stateside!
Extremely disappointed
by dStorke on 2020/01/26 16:10
I repeatedly cannot get connected despite WiFi and/or a good cellular connection. When I’ve asked for help I get a message saying they’d get back to me later because of an unusual amount of demand at the time. They did not get back to me for 1-3 days, after the fact, when I no longer was needing the help. Also, when I tried their suggestions, they made no difference. It’s over a mo. since I paid for my subscription, and bought through this Apple Store, so Express VPN turfed me over to Apple for a refund, and I went there and filled out their online form. They gave me an immediate online response saying I “was not eligible” for a refund. This is disappointing. It definitely has let me down on occasion failing me when I really needed it. UPDATE: I am having better luck connecting recently if I go off WiFi at some locations and use my cell phone network. I therefore revised the text of my feedback and have bumped up my rating from one to three stars.
WARNING: No mobile kill switch!
by mariomicale95 on 2018/09/07 16:13
I spent so many hours looking at reviews of the best VPN services and Express and Nord were always at the top of the list. I decided with this one because it seemed like the fastest. BUT when I downloaded the app I was informed by the support (very quick btw) that unlike their desktop apps, their mobile apps have no kill switch feature to block internet if you’re not connected to the VPN. I witnessed my device try and connect to the VPN lots of times but was unsuccessful, and I had no way of knowing this unless I wasn’t actually looking for the VPN icon that appears at the top of my phone. This feature is critical to anyone who never wants their privacy broken. I want a RELIABLE VPN that works all of the time on all of my devices. If my phone can still connect to WiFi and data for a while before the VPN connects and protects me, I’m still vulnerable for a brief time and that defeats the whole point of the VPN. Nord has this feature on their mobile devices and when I asked Express’s support about this, they said “We can also file this as a service request to our engineers and if we get enough similar requests for it, they can prioritize to have this feature fully functional on the future versions of the ExpressVPN app.” Why would you not automatically put this feature on the app to protect users? I guess we either have to wait before they implement it or have people request it to get this feature, but for me Nord looks better at the moment.
Works perfectly
by daddyrilo on 2019/02/21 09:11
I am doing this review unsolicited and not being compensated, this is a real honest review from a real person. I’m in the security business and regularly travel to Dubai, Oman, Pakistan, India, and Egypt. I had three different VPNs before I had express VPN and I discontinued them all after a few days into the trial period. One of those I canceled was NordVPN. With my previous VPNs, I would have trouble connecting in Dubai or Egypt, for example, so I would call customer support who would send me a list of instructions on what to do on my phone to get past the block that was being imposed by these countries. It was frustrating and time-consuming and often did not work. Listen, if I wanted to be a computer technician I would have gone to school for this. I simply want a VPN to work with no drama! Express VPN works!! You simply press the big button and it turns on and you don’t have to think about anything else. I have had this for six months and have not had a single problem in any country I visit with them trying to block my VPN. If you are tech savvy and want to change some settings or change your home city, Express VPN allows you to do this, but if you are like me and just want to press the button and have all the security you would ever want, this is the VPN!! -Dean
Worked ok.... for a minute
by Ranger_Rudy on 2019/02/22 01:33
When the service works, it works good. But when you are on a perfectly stable home WiFi system, and it either 1. Disconnects all the time, and doesn't tell you, or 2. Seems to "auto disconnect " after a period of maybe 20 minutes, and STILL doesn't tell you, claims your "connection unexpectedly dropped, reconnecting" (both a lie) it is more than infuriating. Since I updated the app to the latest version (as of 2/19) it has only gotten many times worse. I have contacted their tech support countless times, and it's like dealing with level 1 Comcast tech support "is it plugged in", you provide all the stuff they ask for, and they provide zero useful solutions. Lots of "I'm sorry" and "have you tried the most basic stuff you have already obviously tried like try connecting to a different location " I am quite displeased with the reliability of this system, and unless something greatly improves, I'm done after my subscription expires. There's gotta be a better alternative.
Won’t work from July
by Best of this kind on 2019/12/19 09:50
I renewed my annual subscription earlier this year, got to say the service was stable and user-friendly which seemed to worth the high price point, but not so much ever since this July, all the locations went down and despite all their “our engineers are working around the clocks” the issue has not been fixed after months, and I have only benefitted from my subscription for less than half a year, now it just won’t work no matter how, I wrote several mails to the customer service requesting for 50% refund or extending my subscription until they fix the issue, but CS will only offer me 1 free month or cancel my subscription from now ( didn’t mention about refund ). How would 1 free month help me while your service down? And what kind of compensation that is to cancel my subscription without refund? Like other users have commented, there are lots of other VPN services which offer a much better price with quality functionality, let’s not waste our money here now.
Great when it works...
by _james___ on 2018/12/29 20:50
Express VPN is great when it works, however, I find that more and more often it disconnects on me, especially on popular servers like NY, and Chicago, which is really frustrating because it cuts off your internet (a security feature) in the middle of usage. However, it doesn't tell you this, so it may look like you're connected to the internet when you're not. I know that the connection issues are not the apps fault, but it would do the developers good to put in a push notification whenever you get disconnected as you often can't tell until you open the app. If the app could also try another server in the same country after a certain time that'd be nice too (I.e. if you can't connect to NY after 5 seconds try another city in the US). In general I'm somewhat disappointed with the service, but I hope that the above suggestions help the developers make a better app with what they're given.
ExpressVPN
by joeblowjob22 on 2019/02/06 13:02
Cant begin to explain how happy of a recipient I am of this service and subscription. The VPN is fast on pretty much all locations with little to no reconnection hiccups. Amazing customer service with a response via email in no more than 2 hours for any enquiry ive made. For the simple interface, tutorials, quality customer service, high speeds, and strong encryption to go along with it i would highly recommend sparing any heartache from a free VPN and getting a ExpressVPN subscription and then downloading it on 3 of your favorite devices. Doing the month by month payment with 0% markdown versus the bundles for 6 and 12 months which offer a significant price cut for one payment of that alotted time. More than happy with that at just under 13 bucks a month, havent seen competition that even compares as far as I am concerned. 5 stars 🤙
Excellent product
by Captskinny on 2019/02/10 23:16
I give this app a very high rating in the service as well expressVPN deserves to hold the rating is number one in VPN services it might be a little higher price than others the reason why you pay for a service like this their customer service representatives alone are worth the price a few issues I’ve had minor we are all expertly taken care of by courteous well-trained and prompt customer service agents I have had no problems with the program with the VPN service itself and what few issues I did have a minor enough not to even mention mostly just errors on myself regarding my account but even then it was dealt with promptly you’re very courteous about it they should definitely receive a 10 star rating and be considered #1 In the VPN services
Disappointed
by GrizzleGratz on 2019/11/05 16:26
I got Express VPN prior to my move to China from the USA in August 2019. Since coming to China, Express VPN has been so inconsistent, slow and most times flat out won’t connect. Even during my travels to Russia over the past few months, the same holds true. Then when Chinese cyber security got tighter at the end of September, it has been almost pointless to try and connect. Express VPN puts out updates to the app, has a China update webpage on their continued efforts to improve their VPN but it’s just more of the same. There was a 12 day period where my Express VPN wouldn’t connect AT ALL. There are times when I can be sitting next to another person with the same iPhone, on the same WiFi network with Both of us having Express VPN trying to connect to the same server and one us will connect while the other can’t, and even if one of us connects, the internet is slow and the vpn disconnects before too long. Very frustrating to have spent good money on a subpar product that frankly doesn’t do enough to improve its service.
Does it still work in China?
by Nakiboshi on 2018/10/30 05:52
I’m a long time user for this VPN service, started in 2016 and it’s been working wonders. I would recommend ExpressVPN to whomever come asking for a VPN that actually works in China. However, for the past week I’ve been experiencing difficulties connecting on both on my phone and laptop (iOS). Sometimes the APP itself would connect successfully but in reality nothing will load, now I can’t even get a successful connections. Tried updating the App and switching to different locations, all getting “the VPN server did not respond” error. What’s really frustrating is that the help websites won’t load without having connected to a VPN, and the message support option doesn’t work either, kept getting the “please try again” notice, probably for the same reason. So if I don’t have a connection, then I can’t get help, but if I can’t get help, my connection issue won’t get fixed. Chicken or Egg?
Outclass most others.
by hornetVet on 2019/03/09 09:50
Strict no log policy, despite they only collect how much data go through your traffic, alone side with aes 256 and rsa 4096 ensure the ultimaye privacy. In terms of speed, i subscribe to a 1Gbps up and down isp,the max i have while hook on VPN is 130Mbps up and 110 Mbps down: they do have a physical limit, yet still outclass any other in the industry, by much more. The above average price to me, unlike to others, is not a con. Extra cost are fully invested in extraordinary performance. If you wish to trade performance for cheaper price, and wish to share it with all your families, chose nord vpn. They are cheaper and slower, while the encryption, compatibility and support are as good. But if you prioritize performance, and have a smart router like asus ac3100, this will be a money well spent talk.
Misleading Marketing
by Seattle Storm on 2019/03/29 18:35
So I’ve been using this on my phone and tablet for a few months now overseas and it’s been great, not as many servers as other offers but they’ve been steady and strong. All in all, pinging good speeds any time of day or night. However I specifically purchased a year with Express VPN because on the picture and information it says, “supports all devices” and includes the MacBook logo. Firing up my MacBook today, it appears it is not in fact for all devices. Considering that is was the deterministic factor that made me choose Express over a competitor, I am now 100% to not go with them in the future; not being available across all platforms is acceptable, publishing falsified information is not. If you just need this for a phone, I suppose you could be happy with it but if you live in the 21st century and enjoy having all of your devices working in harmony - sort of the whole appeal of using Apple products - you will be sorely disappointed.
CHINA USERS
by MattpBarnes on 2019/10/24 16:27
I’m studying abroad in China for a year, and my university from the U.S. runs on a google platform. That being said, I need a reliable connection to non-Chinese servers. So far I have been in China for 3 months and Express has failed to work. I have contacted support multiple times, and they give me good feedback, however it still doesn’t help. If you are planning to go to China I would not recommend this app. I can’t speak for other countries as Express might work well in other areas, but in China it doesn’t hold up. I have spoken with students who also have Express and they agree that it doesn’t connect. I have found other VPNs that work perfectly, and at a fraction of the price, but I don’t want you to read this thinking it’s an ad for competing VPNs. If you plan on studying abroad in China or are traveling to China, I would consider waiting until arrival and ask around because everyone here uses a VPN (even the locals). That’s what I did once Express wet the bed and now I have a great connection.
Highly recommended
by Otis T_ on 2019/01/08 22:22
Living in China, it’s hard to get on many different sites. Express VPN is constantly working, changing, and fixing to help people like me be able to access these sites. There are continual updates, and special links for me to access such as, ‘In China? Click here.’ These allow me to constantly update the app for great use here. There are always days when it doesn’t work, or works poorly, but I have yet to find a VPN that works 100% of the time. After living here for almost 5 years, Express has been the best fit for my needs, has the best customer service of all the VPN companies I have had to work with, and the one with the most consistency. I would strongly recommend it.
Not for China
by GirlFinance27 on 2019/12/06 09:08
I’ve been here for almost a year and truly depend on VPN, as I’m a teacher who researchers a lot for classes. I gave 3 stars being generous. We are constantly needing to update VPN, but how to do this when your service isn’t working. I found that, yes, China’s blocking for events is partly to blame, however, a service that can’t break the blocks has to take at least 50% of the cause for disconnect. Say #1 VPN in China is a bit of stretch. I rarely watch my subscribed services in my home country and loose more money per month on paying for services. I continue to hope I can access. I feel ambivalent and if I return will probably seek out using another VPN service. Not being able to contact family is also extremely difficult when here. And yes, the “5G” service doesn’t exist outside 3 or 4 major cities so slow/poor WiFi gets a bit of blame , as well.
Pretty good
by Thomas__C on 2019/12/23 14:39
Express is pretty good - it worked well in China (as well as any VPN can) but has issues with prolonged connectivity; at least on iOS devices. After a long period of inactivity the VPN is ‘reconnecting’ which can take an absurd amount of time; meaning you need to just disconnect and reconnect, briefly risking security. This is a bit better for the Mac, but there are issues there, too. After updating, the software does not automatically reconnect. It will stay connected for 3 to 5 minutes before disconnecting worth no notification. Restarting the computer *generally* works, but not always. I’m giving this a 3/5 because of these issues, the service is otherwise effective, with speedy connections and a wide range of servers available, and got me through my semester in China. I am generally very happy with this service minus these bugs.
Doesn’t work where you need it
by HLstl on 2018/05/07 19:18
I downloaded ExpressVPN for my computer (MacBook Pro) and it simply does not work when confronted with any sort of traffic on a public router - which is exactly where you need it. In a coffee shop or airport, ExpressVPN isn’t reliable at all. I’ve tried it for over three years and it connects, but can’t deliver a webpage about 70 percent of the time when a public router is being used. It’s great at home when I’m the only person on the network, but I don’t need it then. Fortunately, I was given a refund. Tech support is friendly, but unable to fix this issue. If you’re using a VPN for protecting your connection in public spaces that have a handful of users or more on a shared network, try another solution. I thought that spending $99 a year would give better service. Honestly, it’s just a prettier interface than most of the competition. Ultimately, it’s a disappointment.
Connection drops occasionally
by david.brown on 2019/10/25 09:43
I’ve now been using the service for almost a year regularly on my iPad, iPhone, and MacBook Pro. Overall, it is a good product. I have not decided whether to renew my subscription when it expires or try another service. ExpressVPN is very easy to use; however, it is pricey and allows only three devices per subscription. I have noticed as the newer versions of ExpressVPN have been released, there has been a increase in the number of drops. I’ve learned that whenever I have internet access issues to check ExpressVPN first – usually it has dropped the connection. Disconnecting and reconnecting fixes the issue 99% of the time; rarely, but it has happened, I’ve had to disconnect the session and leave it off to use the internet.
Doesn’t work as advertised
by collegeboiii on 2019/09/08 07:08
User from China. I’ve been in China for almost a month now, and ExpressVPN has honestly been quite terrible to use. The VPN rarely works, and when it does, the connection is very fickle. It times out very quickly, and then I suddenly find myself without access again. Imagine going through your FB feed, or chatting with your friend on messenger, only to find—out of the blue—that the VPN connection has suddenly been lost. What makes this frustrating is not just the day to day inconsistencies, but the fact that this has been going on since the day I arrived in China. Of course, the VPN connection might have to do with the argument that China is a very restricted country and, hence, of course the connection would be inconsistent. BUT, the fact that my other VPN (which is free, mind you) has been working consistently and robustly says a lot. Please consider other options of yore going to be in China and am looking for a reliable VPN.
Great VPN
by wowthisnicknamestuffisbs on 2019/12/18 04:03
I’ve been using express VPN for a couple of years now. Generally speaking it’s one of the best VPNs, in my opinion. My biggest complaint with express is, if you do not go in and adjust your settings, it will hijack your whole system and prevent it from connecting to the Internet. That’s great if that’s what you want however if there’s any kind of glitch going on with EV (and it does happen) and the service cannot disconnect - you will lose your connection & may be stuck in no-mans land with no connection at all! If you are in the middle of working, a conference call, an online class, etc. then that is a huge nuisance and problem. Know that there can be glitches in using the VPN however overall, I would not operate on any device without it. It definitely works!
Extremely Satisfied
by Davidl911 on 2019/06/03 06:44
VPNs in China often goes down but it seems express vpn is the only vpn that really troubleshoots China issues in a timely manner. Recently on June 1st 2019 China did something and 3 of my vpns went down including ExpressVPN. I bought other popular vpns just to check if it might work in China. While iOS was working none of those vpns worked with my windows 10 computer. I talked with their tech support for hours trying to get their software to work. Also, none of the other vpns were working on the issue, expressvpn had updated their status page about connectivity issues in China. 2 days later they came up with a fix and I’m up and running. Thanks ExpressVPN!
How Is This The Number One VPN?
by VPN SCAMMED on 2019/12/10 01:41
Before moving overseas, I wanted a reliable vpn, so I could keep in touch with family, friends, and have no problems using online resources I had in the states. I heard wonderful things about Express (which I'm starting to believe are their own employees leaving sales-boosting comments and reviews), so I figured it was worth the money. But it is not! At least 3 times a month you will experience connection issues. So, you will contact their 24 hour customer service line who really have no solution to any of your problems other than "update to the latest version," "try a different location," and the cop-out "blocks are at a high, there is not much more we can do at this time so you will have to wait." This wait can take anywhere from a day to almost a week.. And if you do get it to work, you will have problems with streaming sites because they recognize you are using a proxy or data blocker! I got so annoyed with waiting around for their latest update, that I went ahead and downloaded a free version of a different vpn, and guess what - I HAVE HAD ZERO CONNECTION PROBLEMS?!? How is that possible? This company does a great job hyping themselves up, but they are nowhere near as good as they claim to be. Waste your money on something else.
Not worth the price
by MyNameIsDominique on 2019/11/02 02:26
In September my subscription automatically renewed itself. The combined number of days since that nearly 100 USD was withdrawn from my account that I have been able to ACTUALLY use Express VPN 5 freaking days!!!this is the number one advertised VPN SERVICE FOR USERS IN CHINA and it literally never works. They offer suggestions on which servers to try knowing full and well they will never connect. Contacting customer service is pointless because they simply tell you to try the same servers you have been trying that haven’t worked in Months and they know it! I want to cancel this and be refunded the cost of the subscription since it’s only cooperated a handful of days since the auto renew but I don’t have the energy to fight them for my money back..Save yourself the trouble if you live in China and don’t buy this VPN it will disappoint you more than it will work. I’m currently on week 4 of it not connecting
Best VPN Yet
by SupremeDorkLord on 2019/12/05 16:30
I have tried many, many VPNs and paid an unreasonable amount on various ones, but this is by far the most effective, smooth, and reliable one I've tried; running specific programs(main reason I get said VPNs) the others couldn't on just the free trial! Most of the others I've tried couldn't connect entirely, and though it had a good deal of difficulty and took a good few tries it eventually did manage to power through! Though I don't look forward to having to pay at the trial's end, this is the most reasonably priced, well-working, and secure VPN I've seen so far. I'd highly recommend it to anyone looking into such things, excellent work.
Not great
by Siberian Tigger on 2018/06/11 13:12
I chose ExpressVPN for a number of reasons, one being their large number of servers all over the world. Imagine my surprise, then, when I was in Panama or Costa Rica, both places where ExpressVPN has servers, the “smart location” feature chose a server in Houston. It wasn’t just one time. It was every time. And a speed check of ExpressVPN servers showed that the servers closest to me were not the fastest. Why am I paying more for more servers if I’m not going to use them? Next complaint: The “smart location” feature is not that smart. I don’t know how many times I’ve been in one corner of the country and it stayed stuck on a server in the other corner of the country where I just came from. Sometimes it would catch up. Often, it would not. This seems to be an OS-specific problem. The MacOS version is better than the iOS version on this point. Finally, connection problems. Frequent connection problems, in every location I’ve used. One moment, it’s connected. Later, it won’t connect to that location. Or the connection would drop and not reconnect, necessitating a manual selection of another location. For what this service costs, I expect it to work much better than it does.
Like it but...
by webnerd42 on 2018/06/02 22:05
It works most of the time. Tech support has been great. My biggest complaint and maybe complaint it is not the appropriate word to use but many times I find I have trouble accessing a particular website because Express VPN is turned on. If I turn it off the website immediately loads and if I then turn on the VPN the website continues to function normally. It seems some websites detect a VPN and refuse to load. Turn off VPN and they load. I have encountered this problem with the MLB app more times than you would think. It’s almost like some websites are catching on to the fact that you are trying to disguise your identity/whereabouts and will not permit it. VPN’s are supposed to be great for providing another layer of security but right now I am on the fence as to whether I will re subscribe.
worst vpn. DO NOT DOWNLOAD
by husbfixnel on 2019/12/05 13:44
I have been a loyal express vpn user for about 3 years now- and the app keeps getting worse and worse each year. As a student in Shanghai, the demand for overseas websites and apps are inevitable- yet a 90-dollar/year subscription provides a crappier user connection than most FREE vpn apps. Express vpn on iphone continues to have endless bugs and connection fails, along with occasional crashes. On the Mac version express vpn is an atrocious mess, especially this year. It is impossible to get straight connection successes and the bugs and crashes in the app are insane. Having to manually download an update at least every month is tiring. Waiting for the app to complete its connection request is only a waste of time before it crashes again. I had so much faith in Express vpn and yet it never fails to disappoint me every year. Will be switching to a FREE vpn now, that actually works. I hope you go bankrupt. bye
5 stars based on history of using -- however
by Happy users on 2019/11/10 23:53
I am recently seeing more crashes than normal and slow reconnects. This occurs both on my internal home network and while using remote app on cell.... 5 stars will stay but first time dealing with support so more to come. Things that will lower score is a support person unwilling or unable to provide details of crash.. I will not accept 'your issue' while getting no proof that expressvpn is not having internal issues/. Prepare to prove.. As proof on my side.. - i had Xfinity come by twice in last 3 weeks to check my lines and found no issues.. also check outage logs- none.. i can provide this proof to ExpressVPN tech team is required bUt as we always say .. Prove the customer wrong ..
If you’re in China forget their ads.
by Dreamwhip on 2019/12/06 14:43
I have spent a number of years in China and this was the go to VPN. Not anymore though in fact I think they intentionally try block your ability to connect. An example happened this week that will demonstrate the situation, the app was updated this week for Windows and other platforms. They urged me to upgrade to enjoy continued connection. I really didn’t want to as the previous Windows version was finally reliably connecting everyday but they convinced me and now zero connectivity!!!!! Been trying for the last 24 hours every hour to all their recommended sites. Maybe they should just fire all their supposed engineers that are working on connectivity because they obviously don’t validate a revision level before it is issued to all of us guinea pigs. Sadly when my subscription expires it won’t be renewed. Time to find something worth my time and money!!
You can't beat the 7 day free trial
by -Boudreaux- on 2019/11/04 23:29
I was sold on this app during the free trial period when I was treated with the same respect by customer service as if I was already a paid customer. The app is good and has a simple interface, but if you experience a problem, their customer service is excellent. They are friendly and work hard to meet your needs. They generally respond quickly, and I like how customer service follows up on the problem. I tested other VPN's, but I found ExpressVPN to consistently be the best. Update: I still feel the same way about the VPN and the individuals the company employs. Thank you for offering a great service. ExpressVPN is highly recommended.
May be better VPN’s out there
by Chepean on 2018/06/01 22:46
I downloaded ExpressVPN with high hopes. I’m impressed by the number of servers it has and its ability to work with Netflix. However what I’m troubled by is the number of times it buffers and crashes. I know it’s the software because I’ve turned it off and had no problems getting to sites. (Yeah, goodbye anonymity on that one 😄). Also, when the buffering happens the VPN sometimes crashes. It’s frustrating. I’m going to keep on using ExpressVPN until my paid subscription ends, as it is far better than my previous VPN, HotSpot Shield. I hope the issues are resolved soon, but it looks like I should keep shopping around, just in case.
Outstanding!
by Effx on 2019/03/19 23:09
After testing several VPN’s, this I found beat them all. If your looking for top notch security without the fear of your information being logged, then this is for you. No fear at all of your info getting into government hands, complete anonymity, and not part of the internet VPN group that will share your info at request. ExpressVPN stands alone without joining into the organizations that share your data. Surf anonymously and stay anonymous without any fears of being outed. If you want to go anywhere the web has to offer, use search’s others can’t see, and stay safe on the dark web... this is the only VPN that can offer you piece of mind.
VPN Express! Great speed but no love for long time users!
by ChemicalSmileBlues on 2019/11/10 19:55
I have been using it for years now. The computer version stays on constantly but the iPhone a app version cuts off constantly. I can never afford the yearly setup because it costs too much but I would think that once a user has been using it for so many +years that they would be given some kind of break. Other than the price the speed and locations are the best you can get. I hear that over and over. I recommend this to people all the time...even my family members and you know how much I pay a month...$12 something. Come on now guys! I deserve at least a free month or something. So other than getting no love (I even recommend it to all my fb friends) I recommend this above all else
Problems with ExpressVPN Mobile Version
by _KevinJerome_ on 2019/11/06 15:30
Giving the app at least 2 stars because computer version works fantastic and I’m super happy with it. The reason this is not 5 stars is because on the mobile version the connection seems to drop randomly after working fine for some short time. I’ll go into the app and see it says I’m still connected however my internet just won’t work. Disconnecting from the VPN immediately fixes this issue, leading me to believe that it is the VPN at fault. I can’t say for sure but this issue only seems to occur when I’m connected to WiFi and the VPN, if that helps for resolving this issue. This is important because the times I want to use a VPN the most is when I’m connected to WiFi, especially a public WiFi connection. Will give 5 stars when this is fixed. Thanks
For several years it was great, but...
by 美少女肥宅 on 2019/09/30 00:53
Users in China beware. During sensitive periods Express is unreliable, even in Shanghai where controls are more lax. Sure, sometimes I t can depend on your carrier and server, but should it? China seems to target Express more than other VPNs now. Maybe it was the omnipresent Express marketing online, bragging how they were best against the Great Firewall. Or maybe Express reached a tipping point in popularity and caught the government’s eye. I don’t know how these things work, but either way, I like that Express communicates with users, pushes updates and work arounds out, but they only work briefly or intermittently. I can’t say what service is better... I’ve been in China ten years, Astrill was good the first few years then Express. I hope Express can rebound. Awfully expensive for something unreliable.
Disappointed
by cxy0117 on 2019/12/16 13:44
I began to use this app last year and it worked fine for the first couple of months. However, it’s been going downhill this year and the price for renewal was almost double. Whenever there was some political event going on it ALWAYS crashed down and I had to wait days for them to release the fix. There seems to be neither precautions nor backup plans to deal with this sort of situation. The support team was also totally useless. They’d always tell you to update to the latest version or to try different locations bla bla bla after I told them I’d already done all of those and the problem still existed. They sounded like robot that ignored what I said and just kept repeating the same thing that they were told to reply to EVERY email. Think about it carefully before purchasing. It’s absolutely not as stable as advertised. Not worth the high price
Garbage in China
by Sterus37 on 2019/10/10 15:32
I rarely write reviews. Really... actually this might be my first. Why!? Because this VPN is unreliable. They even lie 🥰 I’ve been living in China for 2 years now. At first the VPN worked fine for a couple of months. Then it just becomes nonexistent for about a week or two. Then it comes back for a month. Then for a month it’s connectivity looks like a heart beat on a heart beat monitor and then flatlines. You get the picture... This is where they lie... Advertisements say “We never get blocked in China.”...Ha! 100% I guarantee when a holiday rolls around they go darker than this huge mole on my back!... which I should probably get checked... Also, they say the same thing when you talk to support. “Did you update your app?” “Did you change your protocols?” “Make sure it’s on automatic”... seriously, same thing every time, and it never works 🥶 Everybody... I paid $200 total for this app... I’ve been using a free app for the past 2 weeks to just be able to do simple things. Express VPN won’t connect at all... They will probably reply to this review with “please email us”, which means “please shut up and let us tell you the same things we tell everybody in an email”. Basically, don’t use this VPN in China! They used to be good, but not anymore! 🤭🤢🤮
Inconsistent & Unreliable
by AVROC934 on 2019/11/05 14:54
I travel a lot, mostly to Asia, and need secure connections to protect sensitive data. China is especially problematic. There it can be very tedious to connect to a VPN site requiring multiple attempts with several sites, but eventually it hooks up. The most frustrating and dangerous characteristic is that the site will spontaneously disconnect without providing any notification and then you are working in the clear with all your information exposed. I suspect the Chinese are actively jamming the connecting because, once disconnected, no amount of tinkering can reestablish a VPN link. I have to wondering about the security of the connection even when it “works”. My supposedly anonymous connection would still be censored for Western news and offer Chinese advertisements based upon my “hidden” location. I don’t trust this product to work when I need it.
Rating Trends
143,150,179,200,163,131,186,179,165,162,181,160,166,181,178,151,182,191,159,155,117,158,146,178,149,133,127,156,169,139,158,148,151,159,154,63,4,101,203,143,89,179,142,145,141,118,130,173,123,188,143,147,142,135,110,171,132,156,145,128,141,138,158,127,135,128,137,108,169,139,148,144,175,211,156,163,166,157,158,171,169,157,135,135,155,131,126,144,137,142
All Versions
4.0
62,299 total
 5
49,270
 4
6,935
 3
2,302
 2
1,185
 1
2,607
Current Version (7.4.5)
4.0
59,531 total
 5
47,459
 4
6,558
 3
2,126
 2
1,051
 1
2,337
Version History
More...
Keyword Volume Hits KEI Rank
astrill vpn
0.00
3
1
strong vpn
41.58
3
1
vyper vpn
24.41
2
expresas vpn
0.00
2
ekspres vpn
0.00
2
xpress vpn
10.39
1
boosted wifi
0.00
1
1
expresss vpn
0.00
1
seguridad wi-fi
0.02
1
lamezia wi-fi free
0.26
1
epress vpn
0.00
1
ekspress vpn
0.00
1
vpn express
1.84
1
expresa vpn
0.00
1
express vpn
0.00
1
express consent
0.00