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AT&T mobile transfer allows you to transfer your content such as contacts pictures and videos from your old device to your new device over Wi-Fi.
ATT Mobile Transfer
by 12345TW on 2019/11/20 19:33
I thought this ATT Mobile Transfer made it way easier to transfer everything to my new phone!
wow actually the worst
by upd8 on 2019/11/15 11:17
not only did the transfer take a whopping 12 hours? To download? Like what is that? Are you kidding me? Anyhow, after that, it came to my acknowledgment that it only transferred the first half of my photos and videos, but made two copies of the videos on the new phone. Weird, so i looked into it a little more. I then saw that after completion, the photos and videos from the old phone were in fact deleted and unretrievable, and i now have only half of them. Thank you att mobile transfer for carelessly erasing over 4 years of memories. No worries, I’m sure I’ll forget about this much like i will forget about all of them soon enough. Y’all are scumbags
Best tool ever!!!
by Usha1989 on 2019/11/14 23:43
Had the same iPhone for 5 years, forgot my iCloud login, Apple couldn’t help me, had to make a new apple account, contacts were in ICloud. Thank goodness for this app, it I would have had to individually airdrop or manually type in over 500 contacts.
Love it
by DatGrlDree on 2019/11/03 00:04
App works wonderfully
Phone transfer app
by LHBelote on 2019/11/01 00:43
Great app. So glad they developed this. Makes the new phone translation so easy.
Great app
by Sabian T on 2019/10/27 12:42
Love it very good app
Great App
by para1965 on 2019/10/26 19:25
Instant transfers photos, videos and contacts! Wished it would transfer your music too!
Did not work for Contacts.
by Csl5678 on 2019/10/23 15:52
Just got my new iPhone. It says there are not any contacts available to transfer! Photos and Videos worked fine Tried to get Contacts from my iPad and had the same issue. Maybe it’s an ios 13 issue
Limited use
by amy992 on 2019/10/12 13:21
If you just want to move your contacts and pictures then this is the app for you. If you want your text messages, apps and other data let apple do the job.
Great app!!!!!
by Bobcat6277 on 2019/10/08 04:45
This made transferring stuff from my old phone to the new one a breeze.
Apps???
by EODWolf on 2019/10/03 23:20
I was under the impression that all my apps would transfer too. Boy was I disappointed!!! Apps and settings weren’t transferred. I could care less about everything else, but downloading and setting up all those apps is the worst! I’ll be from somewhere else next time.
Awesome
by Landscaping For YoU on 2019/10/03 20:08
Works perfectly
Easy and efficient!
by ChirstienTx on 2019/10/03 01:54
This was super easy to use and very effective, accomplished what I needed it do do.
Surprisingly simple and effective!
by LordOfTheDiapers on 2019/10/02 23:54
Let’s face it, a free, first-party app from a giant TelCo is worthy of suspicion. I figured it would fill my phone with ads and I’d have to laboriously track down all the crap it put on my phone. But lo and behold, it simply did its job! It was quick, effective and easy. Way better than waiting for an iCloud backup or sifting through all the other adware out there. I know it’s weird to praise an app for simply not sucking, but I was really pleasantly surprised.
Great
by dr.jano on 2019/10/01 18:13
Fast and easy to use. Transferred contacts under ten seconds. Thanks!
Transfer info fast
by Momma125 on 2019/09/30 18:28
Awesome and fast transfer of information Beats having to go into a store just to transfer numbers !
10/10
by 1234welcometomycandystore on 2019/09/28 17:31
Would recommend
Not good
by Eagerchipmunk on 2019/09/26 01:14
Upgraded from a iPhone 6s to the new 11. My pics transferred. Took a long time. But none of my contacts transferred. I guess I’m going to have to enter them? Roar!
It is a not good thing
by TinyDeb77 on 2019/09/26 00:51
N
Really nice app
by beechie31 on 2019/09/23 18:48
So easy to use. Thanks ATT!
Unknown yet
by R. Ekler on 2019/09/22 21:52
23 hours it says for 6000 pics and 800 videos from 2 7 pluses to a 11 pro max 500+ GB. Just praying is all I can say at this point. Another review to follow if allowed. Update: worked great!! It did double pics and videos due to adding 2 7 plusses into a 11 pro max. Just back up phone first to cloud just in case is all. Will have to go through 12,000 pics and get rid of doubles and videos as well. Takes a while but works good when transferring 390 gigs
Ε=ε=ε=ε=┏(; ̄▽ ̄)┛
by heychloe1 on 2019/09/17 04:37
Took 2 minutes. Photos, videos, and contacts.
Crappy App
by Sam5363 on 2019/09/13 15:51
Doesn’t work, never transferred my contacts
Needs a SIM card
by RateThisA5StarGuys! on 2019/08/24 17:06
I’m sure it’s gonna work well transferring and all that, but both of the devices that are transferred to/from requires a SIM card.
Just what I needed!
by Vegasmama12345 on 2019/08/24 01:08
I had been struggling to find a suitable program to transfer my data to my phone with no success. I was in a rather odd situation, where I had data on one phone from four months ago and past that, and data on the other phone from those four months until now. Nothing I could find worked for me, and transferring things to my PC and then to iTunes wasn’t working. Thank goodness for this app!! ♡ ♡
Wouldn’t get a new phone without using this app
by Derpy-Kat on 2019/08/22 21:17
More affordable way of getting all my things off my old phone. It’s always a bit confusing but I can figure it out.
Very useful but errors and no help resolving
by sailorTonyD on 2019/08/15 00:23
The app was very useful and user friendly. However, at the end, it said two items couldn’t be transferred due to “compatibility problems”. Problem is it didn’t give any option to review them to manually transfer and once I clicked “next”, I lost access to the failed files. I don’t know what didn’t transfer.
Awesome !!!
by Riverosnake on 2019/08/11 23:16
Great app, very funtional and reliable!!! ✌🏻
Lengthy but WORTH IT
by lindseyp448 on 2019/08/07 02:12
Such a good app!!! Finally not losing all of my stuff when getting a new phone!!! Easy to do at home too!!!
👌
by fouadG on 2019/08/04 18:34
A1
Easy, Fast, Transfers All
by Leathermen10 on 2019/07/16 21:54
Sorry I wasted my time trying to transfer my contacts and pics with “the suggested” apps, which all failed. This AT&T app is free and works SUPERFANTASTIC!! This should be your only choice! Over 1000 pics, 753 contacts and 13 minutes later, transferred them all!
The best I’ve ever used
by lets try it out n see on 2019/07/12 06:56
Greeeaatt
Simple and easy
by anointedtouch on 2019/07/11 06:01
Luv it!!
Keith S.
by hollywood s. on 2019/07/09 15:37
Super easy app to use. Great for the older generation
Amazing!
by sosalindarar on 2019/07/03 23:26
Transferred my things in 5 minutes!
this app
by kekeememkekem on 2019/07/03 00:29
this app was really helpful for when i switched carriers!!! it helped with being speedy and efficient and effective!!!
Service
by hashhhlay on 2019/07/01 23:06
It’s great!!
Awesome!!!
by Koltonio on 2019/06/27 01:52
Transferred all of my videos and pictures over in a snap! Great app! Works way better than any other transfer app I’ve used
Fast & Easy!
by BigQ808 on 2019/06/25 07:43
Had trouble updating thru the iCloud, the Att mobile transfer was so easy. Awesome app!
It’s very easy to use
by Duke383ct on 2019/06/18 23:17
Quick and simple to use
Perfect
by Vandymannku on 2019/06/18 17:27
Worked perfectly and transferred over all my pics
Contacts Videos and Photos TRIPLED
by Moms27 on 2019/06/17 19:29
Since my phone was under warranty, Apple gave me another IPhone 8plus, the Tech used the AT&T transfer app and everything tripled. The old phone was erased so I have to manually delete all unwanted extras.
Wonderful app
by Catsmom1 on 2019/06/15 01:10
I love this app. It has been very useful for transferring photos from my phone to my iPad.
A couple of tips
by 20Paco11 on 2019/06/13 06:24
This app worked well and it was easy to use. Before you start update both phones. This will allow the phones to see each other. Also as you follow the prompts be sure to allow the app to access all the things you wish to transfer.
Great
by Antonio2Knight on 2019/06/10 19:42
Worked for my IPhone 7!
Transfer
by 01jh on 2019/06/07 22:11
This app works great. I have an iPhone 6s.
Helpful
by Lilly Cat100 on 2019/06/01 20:05
This was really helpful!
Great
by mikey122688 on 2019/05/31 00:00
Worked well
This att app helped
by ky sol on 2019/05/29 20:19
Helped very much
Surprisingly perfect!
by tennesseegirl073 on 2019/05/27 04:29
When I traded in my iPhone 7plus for the iPhone XS Max I was worried about getting all my data transferred! EASIEST phone transfer ever!!! Switching phones has always been the worst! But this app made it so easy! I cannot say enough about this app!
Doesn’t work well
by livfryski on 2019/05/23 03:10
The only thing that would transfer over to my new I phone was my contacts. None of my pictures or videos would transfer. I have tried over 10 times with several different WIFI connections and it never loads them.
The only easy part of setting up my iPhone
by This worm needs a lobotomy on 2019/05/19 16:25
The one and only easy part of setting up my iPhone, I just sat there for 20 minutes and ate chocolate
So helpful!
by Dova W. on 2019/05/16 17:37
Switched from a Samsung Note 8 to an IPhone XR Max. So very helpful when I thought my Android was on its last leg and I wouldn’t be able to recover anything. Took about 45 minutes recovering my myriads of photos and videos (also contacts), but so very worth it!!
Good app overall
by Diauntamed on 2019/05/14 02:06
Even though everything I thought was going to be transferred wasn’t it did do my pics and I think my contacts .. none of my apps where transfer though or my messages etc.. it took a long time about an hour so I figured with that time it would do everything I needed to transfer that it would have done a true complete transfer but it didn’t.. above all though I guess it was ok nothing seems to be corrupted so that’s a plus on the other end.. but wished it just did it all instead of me having to do so much work after ..
Did what I needed for the most part
by all zen on 2019/05/11 18:08
I would probably be a little upset if it didn’t transfer anything but my contacts like what just happened. I only had my old phone for a few months so it wasn’t packed full of much. It took four minutes to transfer over contacts and that’s all I really needed so I’m pretty happy.
Flawless transferring!!!
by PlayerCincinnati on 2019/05/11 04:27
Ignore the 1 star giving Idiots. This app is perfect! This app worked flawlessly both times I used it. From apple to Samsung device and Samsung back to apple device. I think it requires you to press next like twice during transfer process. that literally the entire extent of effort required to have use this app. Took 3 minutes total to transfer 523 contacts, boat load of photos and several videos.
Jacob
by Meow364! on 2019/05/11 02:14
Worked perfect
Very good
by Jean Patton on 2019/05/06 22:36
It was very good and easy to transfer my contacts and photos from my Samsung to my IPhone8. It is a lot better than manually inputting every contact, and transferring photos over multiple devices using a tangle of wires.
Very good
by anon81662 on 2019/05/02 02:41
It got all of my data from my android device to my iPhone easily!
Love
by Sara Steadman on 2019/05/01 22:58
Made setting up my phone the easiest thing in the world
Great
by goon19d on 2019/05/01 00:38
Works amazing and fast
Great app!
by Foodlover102938 on 2019/04/20 22:41
Transferred contacts and pictures and videos very easily. Does not transfer all app data with default usage; not sure if it can but didn’t really try
Perfect
by Radiscull101 on 2019/04/10 01:41
Worked perfectly!!
Did the trick
by Tishy2007 on 2019/04/07 04:07
Really wanted my stuff sent to a new phone
Works fine
by nursing2020 on 2019/04/05 11:55
Too a while but worked great
Amazing
by # cms # on 2019/04/04 22:40
This app worked amazing! I was surprised how simple it was!
Takes too long
by J C xxxx on 2019/04/03 02:47
The app showed “scanning...” for a really long time, I finally gave up and killed it. I suspect the app was actually transferring data to AT&T.
Easy-Peasy
by Gottsponer on 2019/03/30 14:49
Just transferred from iPhone 7 to XR & app transferred about 2300 photos & 45 videos in about 30 minutes while traveling down the highway. 2nd time to use the app - 1st time was 2 yrs ago upgrading my iPhone 5 to the 7 & it worked great then too.
Time saver
by DeeU on 2019/03/20 03:34
Transferred from iPhone 6s Plus to iPhone XS Max - very easy! If I could do it, anyone can.
Worked great from iPhone7 to iPhone XR
by dasingingpreacha on 2019/03/15 16:18
My icloud didn’t transfer my photos & videos but the transfer app did it easily.
Nice
by rh895 on 2019/03/09 22:20
Nice
Contacts not showing up
by Andywear87 on 2019/03/09 01:09
Failed 4 attempts. Need to find another way.
Great
by Rod G in ely on 2019/03/04 16:38
Transferred all my Galaxy 5 info to my x max iPhone
Great app
by lisainmia on 2019/03/03 13:55
This app is user friendly. What a great app!
Samsung to an iPhone
by wutelse on 2019/03/02 23:56
No problem at all, except my text messages can’t transfer.
Quick app, jus as promised
by Mke Hawk on 2019/03/01 18:08
Had a bit of trouble loading, but after some messing around with settings, worked amazing 👌
Just wow!
by Cgursky on 2019/03/01 14:51
Once I broke the 10% barrier I was able to transfer everything directly from my old phone to the new one in less than 11 minutes. 1200+ photos, 40 videos and almost 800 contacts BAM! I’m McLovin’ it! Thanks for an app that works!
STICK TO ICLOUD
by XCgirl24 on 2019/02/25 03:24
My dad switched from a galaxy to an iPhone, so this app worked great for him since he didn’t previously have an iCloud account. However, if you’re switching from an iPhone to a new iPhone, do not waste your time. Stick with the iCloud account. This app duplicated every single photo I had and messed up my iCloud account as well so I have duplicates of every video and photo I have. It also brought back all my deleted photos so instead of 10,000 photos I had on my old phone (after I cleaned up all the pointless screenshots, pictures with ex’s, etc.), it made my new phone have over 36,000 photos. I have no clue how. Best part... it also made my photos completely out of time order. I have pictures from 2016, 2017, 2018 and 2019 SCATTERED EVERYWHERE. DO NOT USE THIS APP IF YOU’RE TRANSFERRING CONTENT FROM IPHONE TO IPHONE. Apple sadly couldn’t help me with this situation since this is a third party device issue, so I have to waste a whole day deleting all those pictures.
Fast transfer
by Happy$ on 2019/02/19 00:53
Wife had over 59gb of photos and videos from her old phone all except for 3 were transferred Great app
Mobile Transfer
by Treesap Cresap on 2019/02/19 00:32
Thank you
Transfer
by A 1985 on 2019/02/15 19:34
It’s a good app
Easy transfer
by dbgriff on 2019/02/09 16:21
Had the IPhone 6 and upgraded to man IPhone XR. Had to transfer 2000 pics and 70 videos. Easy process and took about 2 hours. Just put the app on both phones, told it what phone to transfer from, scan the QR code, wait, and done.
Didn’t transfer notes, voice memos
by tikila7654748 on 2019/02/08 04:41
It took a long time and I didn’t transfer anything other than pictures and the basic apps. Notes, voice memos, and about 13 apps were missing.
Quick And Easy
by Rob Schultz on 2019/02/04 03:53
Super quick to install and super easy to use - thanks, AT&T
6s to XR perfect
by Ribbit1019 on 2019/01/30 16:13
Worked perfectly and quickly, thanks for a great app!
Didn’t work!
by AustinNoni on 2019/01/27 01:23
All my apps, messages, emails, and pictures transferred to my husband’s new phone. I got my pictures. Not sure where his stuff is—-still on old phone, I guess. So on top of struggling with new tech upgrade from 6se to XR and X Max, we’re beginning to regret switching from Verizon to AT &T because I can’t get a real person on the phone!!!
Fast and easy
by A guy that's honest on 2019/01/26 19:32
Just used this app to transfer from my 6s plus to my new Xs max and it only took about 1 min to complete. The other stuff from other apps such as LinkedIn or Facebook didn’t transfer but the important things did, very happy
Mobile transfer
by Timbob56 on 2019/01/26 05:21
Worked good for me to transfer over pics and contacts. Did not work for wife. It seems that on her I tunes page the encryption box is checked and so it would not allow it to be accessed. Would be an easy fix i think if I had access to my computer. It does not transfer settings and such.
Amazing app—it is super easy!
by Debbieenjoy on 2019/01/20 19:25
Even this technology challenged old lady transferred from an Android to iPhone 6s with ease. Data Transferred in 5 min. Total time for me, opening cases, moving SIM etc, about 15 min. I did it!!
Perfect!!!
by Rcw123456 on 2019/01/12 00:06
Works perfectly!!
Works great!
by Military_wife87 on 2019/01/11 14:46
Used it going from iPhone 7+ to the iPhone X and didn’t have an issue! Was pretty fast also
So easy.
by Blu Stone on 2019/01/06 01:59
This is so much better than having someone at the store do it while you wait for it to maybe work. I went from android to apple.
Transferred iPhone 4 to iPhone 7 perfectly
by IDK1937 on 2019/01/05 02:35
Took about 12 minutes to transfer 127 contacts, 500 photos & 10 videos from an old iPhone 4 to an iPhone 7 using the WiFi. Very easy.
Relieved!!!
by C-Mama '73 on 2019/01/04 16:19
It took MANY hours for the transfer to complete but I’m okay with that. My old phone had died and I was unable to do a transfer and was so stressed about losing all my work contacts. The old phone surprised me and showed life for a bit and we were able to get it connected to do the transfer. Praise the phone lords!
Transfer worked great !
by Nanaloves7 on 2019/01/02 18:19
The A T & T mobile transfer APP worked great and made my upgrading to a new phone a very easy process. Thumbs up! 👍
BEWARE: Mixed everything on all our devices.
by Green Bay dude on 2019/01/02 17:07
The first time I used it was great, it transferred all contacts and videos and photos to my new device. But this time not only did it take 5 hours, but it somehow mixed my photos and videos with all the families photos and videos. I transferred over 50GB of data but my new device shows only 12 GB used. It did this on ALL OUR DEVICES. So my iPad now has videos from my phone and my phone has pictures from my iPad. I can’t even delete the ones I don’t want because it says “this will delete from all devices” very annoying as I now have to scroll thru thousands of photos that aren’t even mine. How did my families devices who weren’t even connected to the transfer get involved? Why can’t I get MY photos back on MY phone? Are they all in ICloud? If so how can I get them back?
Worked great
by Ande1973 on 2019/01/02 04:05
Used to transfer from my LG K20 to my iPhone 7. Fast & everything seems to have transferee
I’m so grateful
by Zanruu on 2018/12/29 19:40
All my photos transferred perfectly I’m very happy
Great app
by ThaGreat on 2018/12/28 04:04
Saved a lot of time and worked with no errors.
Best data transfer App ever
by Highrizer on 2017/09/28 16:59
I literally ran to this feedback section to give this review. I’ve gone a week waiting for my old contact sync app to provide an update to make it compatible with iOS 11. In that time my contacts have been in limbo and I’ve my text messages have been name and faceless. Enter this beauty of an App. In under 2 minutes I downloaded the App and officially transferred all my contacts just like that. Not only that, I’ve had issues transferring my old pics and videos because I have an antiquated windows computer that required a a days worth of windows updates in order to properly back up my old phone. That being said, all my info was still on my old phone waiting for the smoke to clear before I could transfer to the new one. But just like that, the AT&T Mobile Transfer App has brought balance back to the Force. Thank you for restoring my world.
Doesn’t work...
by Go Pats!!! on 2018/05/25 14:37
My phone was an iPhone 5S and I’m upgrading to an iPhone 8. For whatever reason when I backed up my old iPhone to update my new iPhone not everything transferred over. I was using iCloud to transfer everything but there were some things that didn’t make it such as my contacts and calendar appointments; ironically all my photos and apps did. So I tried this ATT Mobile Transfer app. Upon setting up it took forever to “get connected” or whatever term it uses. After that it said it was “finding content”. The issue is that it never stopped loading... I kept both of the phones connected for about 45 minutes to an hour and the entire time the app said “finding content”. I decided to close the app down on the phone to see if anything happened and it didn’t. Other people are saying theirs took a few minutes....I was not so lucky. 2nd time around: I went through my old phone and I deleted apps and photos that were transferred with iCloud. I think this made connecting to the ATT Mobile Transfer much easier! However, there still 200 or so contacts that will not transfer over. I go through the prompts and select contacts, it sees 378 of them, but when I hit transfer only 178 actually transfer... I’ve tried it like 4 or 5 times and it still doesn’t work.
Does what it’s supposed to do!
by MemphisBelleTenn on 2017/11/21 16:22
This was one of the rare times where I’ve downloaded an app, used it and it worked flawlessly, not to mention quickly. This app was so easy to use, transferring all of my info from an iPhone 6 to iPhone 8, that I came back to the App Store immediately to leave my review. This app gave me an estimated transfer time of one minute...it was under two, which was perfectly fine by me. For reference, this was for 626 contacts (man, I need to figure out how to keep business emails from saving to my account), 34 pics (you know, because the other 3,000 are already on laptop and iCloud) and 8 videos. I would be confident that this app could handle much larger amounts quickly, depending on network speeds. Thank you for making a great utility app!
Not all contacts transferred
by Bethsodas on 2017/10/20 02:45
Was transferring from iphone 6 to iphone 8 and though it SAYS most of my contacts transferred, some of them the numbers didn’t transfer. Because iCloud is impossible to deal with when you’ve had lots of photos and several phones (somehow even when deleting it’s always full) I’m still left frustrated that many numbers didn’t come over. I don’t know how else to respond to the developer response, so here goes: It does seem like the contacts that weren’t transferred happened after my icloud stopped downloading. With that said, when you go to set up the phone, it already gives you the option of syncing with icloud, and I knew that would be problematic in my case. It’s a free app, so I can’t complain too much, but it would be WONDERFUL if an app could be developed to actually just do it phone to phone somehow. I’ve had issues with itunes too, btw on my laptop - I connect the new phone and it tells me it can’t connect, so I’m kinda screwed :(
Very smooth process, after I...
by jmharv on 2018/06/22 14:46
The design and functionality of the app is great, and it worked like a charm. My only issue was that the app kept crashing on my old Nokia Windows phone early in the process. When that happened, there wasn’t a good way to abort it on my new iPhone so I could try again. I finally uninstalled all the added apps on the old phone, restarted it, and it worked like it should. Something was apparently conflicting. The bottom line is that I didn’t lose any contacts and my photos and videos didn’t have to be manually copied from OneDrive.
STICK TO ICLOUD
by XCgirl24 on 2019/02/25 03:24
My dad switched from a galaxy to an iPhone, so this app worked great for him since he didn’t previously have an iCloud account. However, if you’re switching from an iPhone to a new iPhone, do not waste your time. Stick with the iCloud account. This app duplicated every single photo I had and messed up my iCloud account as well so I have duplicates of every video and photo I have. It also brought back all my deleted photos so instead of 10,000 photos I had on my old phone (after I cleaned up all the pointless screenshots, pictures with ex’s, etc.), it made my new phone have over 36,000 photos. I have no clue how. Best part... it also made my photos completely out of time order. I have pictures from 2016, 2017, 2018 and 2019 SCATTERED EVERYWHERE. DO NOT USE THIS APP IF YOU’RE TRANSFERRING CONTENT FROM IPHONE TO IPHONE. Apple sadly couldn’t help me with this situation since this is a third party device issue, so I have to waste a whole day deleting all those pictures.
BEWARE: Mixed everything on all our devices.
by Green Bay dude on 2019/01/02 17:07
The first time I used it was great, it transferred all contacts and videos and photos to my new device. But this time not only did it take 5 hours, but it somehow mixed my photos and videos with all the families photos and videos. I transferred over 50GB of data but my new device shows only 12 GB used. It did this on ALL OUR DEVICES. So my iPad now has videos from my phone and my phone has pictures from my iPad. I can’t even delete the ones I don’t want because it says “this will delete from all devices” very annoying as I now have to scroll thru thousands of photos that aren’t even mine. How did my families devices who weren’t even connected to the transfer get involved? Why can’t I get MY photos back on MY phone? Are they all in ICloud? If so how can I get them back?
Yay!
by SerendipitySteph on 2018/02/19 17:43
Thank goodness! I didn't have enough iCloud storage to put my photos on the cloud then transfer them to my new iPhone 8 (previously had 5s). This app took 10 minutes to transfer my photos/videos. I had a ttooooonnnn. I didn’t allow my contacts to be transferred since I have way too many outdated contacts. You can also have contacts transferred if you choose. I’m giving 5stars bc it worked excellent for what it said it would do but I was considering 4stars because I wish it transferred my notes & email account settings. Free app 10 easy minutes.
Super easy
by 4rlzelrey on 2018/05/29 14:57
This app was recommended by the at&t sales person and it could not of made transferring photos and videos easier. I am pretty sure my 3 year old could’ve done this without much help. I did not use the contacts transfer feature as I need to do some serious clean up (many duplicates and outdated contacts) and would prefer to start with a clean slate, but I imagine this would be an ideal feature for many. Overall a great app and worth the few minutes to download and transfer!
Transferred broken S5 -> iPhone 7+
by CMCrz on 2018/09/28 15:05
This app was a lifesaver for me ! I sent my 6s swimming so had to get out my broken screen, barely functioning Samsung out for temporary use. When I upgraded to the 7, this app helped me get the photos and videos out that I could no longer see as well as all of my contacts. (My google account sync was off on my old phone during the first transfer - 600 contacts took 6seconds! - but the second transfer brought all 1200). Videos and pics take time, however.
ATTN: if your screen is broken
by Jewels710 on 2018/06/10 10:16
Make sure you turn your brightness down on your old device if you are transferring from a phone with a cracked screen.. Also I was having an issue for a while the app not working saying it was “testing the connection” the fix for this was to turn off and turn on Wi-Fi on both devices if you get this issue to fix it. Once it worked it took less than a minute to transfer all my contacts so I can’t complain!
Missing Photos & Videos Transferred
by Smyrna Retiree on 2017/12/18 02:23
I have a replacement iPhone 6 since my original’s screen started bulging. I started by restoring from an iCloud backup but that omitted most of my music and all my local photos & videos. AT&T Mobile Transfer offered to transfer photos, videos & contacts. I didn’t need contacts since the iCloud restore got all those fine. With AT&T Mobile Transfer I now have my photos and videos. Maybe I can get the music using a restore from iTunes backup. Moving to a new iPhone is quite challenging but it is nice to have this tool.
Not all contacts transferred
by Doggettall on 2017/09/29 20:32
I really hope I can find an easy solution before I have to send in my trade-in phone. I upgraded from 7+ to 8+ and I used this app and I recalled from before that it's much faster if you transfer a lot of photos and videos from my phone to my computer so I basically transferred contacts only this time and not even all of them transferred over and I'm trying to figure out why. I believe some of the contacts were either create it in or connected to the exchange that I use for work. I am wondering if the problem iOS 11 had with exchange servers is causing this to happen somehow
Easy to use and understand
by Super Mario Bandal on 2017/12/20 22:23
I give it a 4 star . Even though most of the contacts transferred, it is infuriating to have more than 20 contacts that did not transfer. Seems like the system pre selects the one that won’t be imported. It also seems to be the problem with the other apps in the market. I had high hopes on this app since it has the the AT&T name. Just know that before you erase the data from your old phone, you are going to go through all your contacts and manually add the ones that did not transfer.
THANK YOU, THANK YOU...
by LJava2k on 2018/02/07 19:33
This is the way it’s SUPPOSED to work. Why is it a nightmare every time I upgrade my iPhone? Seems simple enough—just make a COPY of everything, from the OLD place on my old phone, to the same place on my NEW phone. But, it’s not so simple for Contacts and Pics. If you’re not an iCloud user, it’s a miserable, time-consuming hodgepodge of iTunes (cross your fingers and hold your breath), Windows workarounds—and all the rest. It shouldn’t be this way. Thank you AT&T—this app worked beautifully, in an instant.
Saved my life
by Skajwixuwkk on 2017/09/24 01:01
Arguably the best way to transfer information. My icloud hadn't backed up my phone in six months because it was out of storage, so when my phone broke and i needed a new one i thought i would lose the pictures i recently took forever - but upon activating my new phone i found this app! It worked so well and transferred all my information (contacts, photos, videos) in under an hour. A great app and serves a great purpose!
Good app overall
by Diauntamed on 2019/05/14 02:06
Even though everything I thought was going to be transferred wasn’t it did do my pics and I think my contacts .. none of my apps where transfer though or my messages etc.. it took a long time about an hour so I figured with that time it would do everything I needed to transfer that it would have done a true complete transfer but it didn’t.. above all though I guess it was ok nothing seems to be corrupted so that’s a plus on the other end.. but wished it just did it all instead of me having to do so much work after ..
Surprisingly simple and effective!
by LordOfTheDiapers on 2019/10/02 23:54
Let’s face it, a free, first-party app from a giant TelCo is worthy of suspicion. I figured it would fill my phone with ads and I’d have to laboriously track down all the crap it put on my phone. But lo and behold, it simply did its job! It was quick, effective and easy. Way better than waiting for an iCloud backup or sifting through all the other adware out there. I know it’s weird to praise an app for simply not sucking, but I was really pleasantly surprised.
Unknown yet
by R. Ekler on 2019/09/22 21:52
23 hours it says for 6000 pics and 800 videos from 2 7 pluses to a 11 pro max 500+ GB. Just praying is all I can say at this point. Another review to follow if allowed. Update: worked great!! It did double pics and videos due to adding 2 7 plusses into a 11 pro max. Just back up phone first to cloud just in case is all. Will have to go through 12,000 pics and get rid of doubles and videos as well. Takes a while but works good when transferring 390 gigs
Just what I needed!
by Vegasmama12345 on 2019/08/24 01:08
I had been struggling to find a suitable program to transfer my data to my phone with no success. I was in a rather odd situation, where I had data on one phone from four months ago and past that, and data on the other phone from those four months until now. Nothing I could find worked for me, and transferring things to my PC and then to iTunes wasn’t working. Thank goodness for this app!! ♡ ♡
Read the Terms and Conditions
by Mrsprice98 on 2018/06/24 07:29
Terms and conditions 5.2- (paraphrased) any content submitted through app, AT&T is able to use, distribute, reproduce and display worldwide and you waive all moral rights. Why does AT&T need this in there terms and conditions?? Why did there employee download this app for me as soon as I got my new phone and wanted to wait till I transferred everything for me to pay, even though it would’ve took an hour. AT&T makes an app that grants them full rights to all your photos and contacts then has there employees push it on there customers, Seems sketchy. Also why is the app approved for 4+ years old when it explicitly says you can’t use the app if you’re under 13?
wow actually the worst
by upd8 on 2019/11/15 11:17
not only did the transfer take a whopping 12 hours? To download? Like what is that? Are you kidding me? Anyhow, after that, it came to my acknowledgment that it only transferred the first half of my photos and videos, but made two copies of the videos on the new phone. Weird, so i looked into it a little more. I then saw that after completion, the photos and videos from the old phone were in fact deleted and unretrievable, and i now have only half of them. Thank you att mobile transfer for carelessly erasing over 4 years of memories. No worries, I’m sure I’ll forget about this much like i will forget about all of them soon enough. Y’all are scumbags
Awesome transfer!
by 911 Handyman on 2017/11/26 06:35
I transferred all of my data from a Verizon Galaxy S5 to a new IPhone 6 Plus. It literally was done by the time I walked out to my truck and back in the house. Wasn’t sure how much trouble it would be going from the Galaxy to the Iphone, but the trouble count was 0. It even transferred all of the contacts in my email address book as well as the phone contacts I would highly recommend downloading this app. Just awesome.
Flawless transferring!!!
by PlayerCincinnati on 2019/05/11 04:27
Ignore the 1 star giving Idiots. This app is perfect! This app worked flawlessly both times I used it. From apple to Samsung device and Samsung back to apple device. I think it requires you to press next like twice during transfer process. that literally the entire extent of effort required to have use this app. Took 3 minutes total to transfer 523 contacts, boat load of photos and several videos.
Great App!
by I am the only one using this on 2018/03/28 17:27
I’m used to everything associated with transferring phones to be difficult and stressful, I was pleasantly shocked to see that for the first time...this was NOT the case!!!! The transfer was effortless. The set-up took 20 seconds, basically to ridiculously easy steps. It did take 30 minutes to transfer everything, but that was only due to the 3,000 photos and 200 videos I had. GREAT APP!!!
Don’t go here!
by MendiB on 2017/12/01 19:07
Downloaded this app one month ago in anticipation of receiving my new iPhone X. I was using an iPhone 6s Plus. Suddenly, my iPhone was unable to do a backup anymore because of some files not being available. Spent an hour on the phone with Apple, and they couldn’t figure it out. When my new phone came today, I went ahead and tried to use this app, but it went into some endless loop and never came back out again. I deleted this app, and my iPhone was once again able to do a regular backup. I was able to start my new iPhone X and restore from the cloud. It took minutes and stead of hours this app wasted.
Easy to use att transfer app
by ghostb72 on 2017/11/14 03:46
Well I seen the video in my email decided to watch it. The next day I received my new phone forgot to download the app and activated my new phone but proceeded away. I downloaded the transfer app Viva WiFi on the old phone then downloaded the app on the new phone. The first time about five minutes went by and they both lost signal then I started the app over then waited about 20 minutes and Bam transfer complete thank god easy to use app.
Garbage
by Rontane on 2018/01/18 03:50
Leave it to AT&T to make working with icloud seem like the easy alternative. On one phone it worked fine (if missing a few items), on the other phone (after demanding that I click "yes" to allowing this app to make calls from my phone, and repeatedly refusing to work until I clicked "yes" - why in the hell does and app need to make calls from my phone?) it only transferred half of the photos, none of the videos, and NONE of the contacts. Rebooted both devices, tried again, no good. Deleted apps and reinstalled, tried again, no good. This app, like so, so, sooooooo many of AT&T's products and services, is garbage.
Works on some, not mine
by Sentinel64 on 2017/09/26 04:34
Worst part is it doesn’t tell you that if you restored your iPhone and Photos in the iCloud that NOT ONLY DO YOU NOT NEED THIS APP IT ACTUALLY DUPLICATES ALL YOUR PHOTOS, THEN ICLOUD LOADS MORE AND NOW THIS APP NOW INCREASES THE PHOTOS IT HAD TO ADD AD INFINITUM ( CHASING IT TAIL CREATING MORE PHOTOS TO BACKUP FOREVER) If you didn’t put your photos into iCloud maybe you’ll get the issues below: Transferring from iPhone 5 to iPhone 8 : Network connection keeps getting lost having to restart app every 5 minutes. I know it’s not my network as my wife’s iPhone 5 to iPhone 7+ transfer went fine. At 1st the App wouldn’t even run on the iPhone 5, but I fiddled around and unrestricted contacts and it didn’t crash (no message why) Power cycled both phones, tried different spots in house, doesn’t matter. Reading the community forums it’s apparent the developer doesn’t read them. *REPLY TO DEVELOPER I’m using iOS10 BTW- AT&T never mentioned in their activation instructions not to use mobile transfer if you are restoring from iCloud. Thanks
Slow with videos fast with everything else.
by mc micah on 2018/01/25 23:33
I’m very glad that AT&T has this app, it was very helpful. The only thing is if you have a bunch of videos it will take a much longer time, like 4 hours for contacts, 1,000 ish pictures and 60 some videos. But if you have that time to wait it’s worth it. And it would be better if when the screen went blank it would keep transferring but it won’t.
Super fast! 14 seconds!!
by JetBlitz on 2017/11/23 18:27
Ok, I was only able to sync my contacts; I didn’t have any videos or pics I wanted transferred from my iPhone 6+ to my new iPhone 8+. It has a limitation where it can’t transfer over some Cloud contacts from Google or LinkedIn, which is fine - I can do it manually. I had about 200 contacts that were not able to be synced. Maybe someday they’ll find a way to do that, but right now, the bulk of my contacts was what I needed. It transferred 1,400 contacts in 14 seconds! Sweet! Tip: connect to a power source for both devices since mine froze without it. No biggie, just restart the process. And remember that both phones need to be on the same WiFi network! Great job AT&T!
Transitioning to a new phone has never been easier.
by Riverkiller on 2018/05/03 00:24
Intuitive, fast and a great job by the team at AT&T. Able to transfer 442 pictures, 19 videos, and 200+ contacts in a matter of 2 minutes. Totally beats going to the store to transfer this stuff and waiting for atleast 30 minutes just to talk to someone. Again, excellent app.
A couple of tips
by 20Paco11 on 2019/06/13 06:24
This app worked well and it was easy to use. Before you start update both phones. This will allow the phones to see each other. Also as you follow the prompts be sure to allow the app to access all the things you wish to transfer.
Very useful but errors and no help resolving
by sailorTonyD on 2019/08/15 00:23
The app was very useful and user friendly. However, at the end, it said two items couldn’t be transferred due to “compatibility problems”. Problem is it didn’t give any option to review them to manually transfer and once I clicked “next”, I lost access to the failed files. I don’t know what didn’t transfer.
gets stuck at the test
by Primulamod on 2018/09/21 19:36
i want to give more stars as the app works as advertised. however it took some googling to make it work. every time i tried to start a transfer it would get stuck at Testing connection step up. at that step the app is completely unresponsive. after some research it turned out i made it work but disconnecting both phones from wifi and then connecting it back in a short while
Looks like it’s all here...NOW.
by TeaEff on 2018/01/04 04:11
I had done the typical iTunes transfer and I’m finding that it didn’t include numbers I had added at least a year ago. I’m not exactly sure how many contacts had been left out, but through this app, it appears that the gang is all here. So grateful. And no duplicates. Whew.
Easy Peasy
by Pete Whoovey on 2018/11/02 16:40
Transferred iPhone 5c to iPhone XR. Had 14G of contacts, photos and four videos to move. Completed in under hour. Only had to tap on selections, phones did all the work. Got important data on new phone. Did not try iCloud transfer, but will have to see if necessary for music transfer. Not a tech guy but can figure things out if instructed properly, l liked it.
Mobile transfer
by Timbob56 on 2019/01/26 05:21
Worked good for me to transfer over pics and contacts. Did not work for wife. It seems that on her I tunes page the encryption box is checked and so it would not allow it to be accessed. Would be an easy fix i think if I had access to my computer. It does not transfer settings and such.
Did what I needed for the most part
by all zen on 2019/05/11 18:08
I would probably be a little upset if it didn’t transfer anything but my contacts like what just happened. I only had my old phone for a few months so it wasn’t packed full of much. It took four minutes to transfer over contacts and that’s all I really needed so I’m pretty happy.
Why did it change dates?
by iphone to samsung trader on 2018/08/25 12:37
While it appears all of my contacts transferred I worry about the validity of the information because I have birthdays and anniversary’s saved within my contacts to help me keep track and every date was altered most were changed to one day earlier some were changed to several days earlier a bit bothersome. I transferred from an iPhone 7plus to Samsung note 9.
Easy, Fast, Transfers All
by Leathermen10 on 2019/07/16 21:54
Sorry I wasted my time trying to transfer my contacts and pics with “the suggested” apps, which all failed. This AT&T app is free and works SUPERFANTASTIC!! This should be your only choice! Over 1000 pics, 753 contacts and 13 minutes later, transferred them all!
Relieved!!!
by C-Mama '73 on 2019/01/04 16:19
It took MANY hours for the transfer to complete but I’m okay with that. My old phone had died and I was unable to do a transfer and was so stressed about losing all my work contacts. The old phone surprised me and showed life for a bit and we were able to get it connected to do the transfer. Praise the phone lords!
Good, but takes a bit.
by Cripcrip on 2018/10/31 03:26
I tried transferring my information during my school classes, spanning a length of 5 hours total, and nothing happened. As soon as I got home, i closed and reopened the app and connected to my WiFi, and all my info was transferred in an hour. As long as you have good WiFi, it shouldn’t be a problem.
A lot of help, but lacking app transfer.
by TheOriginalKiwiMan on 2017/11/25 19:56
I rated the app 4 stars for ease of use and being able to transfer all contacts, photos and videos, but this does not allow for app transfer meaning you lose your place in all apps (games etc...). Otherwise, it would have been a 5 star rating.
Awesome App
by Crackerjack49 on 2018/04/10 22:49
Well I’m an old timer and I’ve had an I phone 4s for years and it’s worked great and still looks good but I finally upgraded after 6 years and this app is awesome.. even an old timer can do it..! Follow a few simple instructions and you’ll be good to go...!
Best tool ever!!!
by Usha1989 on 2019/11/14 23:43
Had the same iPhone for 5 years, forgot my iCloud login, Apple couldn’t help me, had to make a new apple account, contacts were in ICloud. Thank goodness for this app, it I would have had to individually airdrop or manually type in over 500 contacts.
Worked as it should
by hawbaw on 2018/10/28 18:44
Took a few seconds to move my contacts from one phone to another. Didn’t move pics and videos, so I can’t comment on how well it does that. But contacts were moved quickly
Could be better
by Alizabeth32 on 2017/11/25 03:29
I wish it gave you choices of what to transfer. I didn’t need to transfer photos, only contacts. So I had to back in to settings and take away the permission to access my photos to change that. The weirdest part was that when I did that it changed the amount of contacts it was syncing! That makes NO sense!
Easy transfer!
by Bittermin on 2018/10/10 00:40
Simply installed the app on my old phone (5s) and my new phone (6s)... follow in screen instructions and about 7 minutes later all pictures, contacts and videos had transferred. Works real well, and saves me from a trip to AT&T. Perfect!
Rating Trends
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6,689 total
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Description
AT&T mobile transfer allows you to transfer your content such as contacts pictures and videos from your old device to your new device over Wi-Fi.
ATT Mobile Transfer
by 12345TW on 2019/11/20 19:33
I thought this ATT Mobile Transfer made it way easier to transfer everything to my new phone!
wow actually the worst
by upd8 on 2019/11/15 11:17
not only did the transfer take a whopping 12 hours? To download? Like what is that? Are you kidding me? Anyhow, after that, it came to my acknowledgment that it only transferred the first half of my photos and videos, but made two copies of the videos on the new phone. Weird, so i looked into it a little more. I then saw that after completion, the photos and videos from the old phone were in fact deleted and unretrievable, and i now have only half of them. Thank you att mobile transfer for carelessly erasing over 4 years of memories. No worries, I’m sure I’ll forget about this much like i will forget about all of them soon enough. Y’all are scumbags
Best tool ever!!!
by Usha1989 on 2019/11/14 23:43
Had the same iPhone for 5 years, forgot my iCloud login, Apple couldn’t help me, had to make a new apple account, contacts were in ICloud. Thank goodness for this app, it I would have had to individually airdrop or manually type in over 500 contacts.
Love it
by DatGrlDree on 2019/11/03 00:04
App works wonderfully
Phone transfer app
by LHBelote on 2019/11/01 00:43
Great app. So glad they developed this. Makes the new phone translation so easy.
Great app
by Sabian T on 2019/10/27 12:42
Love it very good app
Great App
by para1965 on 2019/10/26 19:25
Instant transfers photos, videos and contacts! Wished it would transfer your music too!
Did not work for Contacts.
by Csl5678 on 2019/10/23 15:52
Just got my new iPhone. It says there are not any contacts available to transfer! Photos and Videos worked fine Tried to get Contacts from my iPad and had the same issue. Maybe it’s an ios 13 issue
Limited use
by amy992 on 2019/10/12 13:21
If you just want to move your contacts and pictures then this is the app for you. If you want your text messages, apps and other data let apple do the job.
Great app!!!!!
by Bobcat6277 on 2019/10/08 04:45
This made transferring stuff from my old phone to the new one a breeze.
Apps???
by EODWolf on 2019/10/03 23:20
I was under the impression that all my apps would transfer too. Boy was I disappointed!!! Apps and settings weren’t transferred. I could care less about everything else, but downloading and setting up all those apps is the worst! I’ll be from somewhere else next time.
Awesome
by Landscaping For YoU on 2019/10/03 20:08
Works perfectly
Easy and efficient!
by ChirstienTx on 2019/10/03 01:54
This was super easy to use and very effective, accomplished what I needed it do do.
Surprisingly simple and effective!
by LordOfTheDiapers on 2019/10/02 23:54
Let’s face it, a free, first-party app from a giant TelCo is worthy of suspicion. I figured it would fill my phone with ads and I’d have to laboriously track down all the crap it put on my phone. But lo and behold, it simply did its job! It was quick, effective and easy. Way better than waiting for an iCloud backup or sifting through all the other adware out there. I know it’s weird to praise an app for simply not sucking, but I was really pleasantly surprised.
Great
by dr.jano on 2019/10/01 18:13
Fast and easy to use. Transferred contacts under ten seconds. Thanks!
Transfer info fast
by Momma125 on 2019/09/30 18:28
Awesome and fast transfer of information Beats having to go into a store just to transfer numbers !
10/10
by 1234welcometomycandystore on 2019/09/28 17:31
Would recommend
Not good
by Eagerchipmunk on 2019/09/26 01:14
Upgraded from a iPhone 6s to the new 11. My pics transferred. Took a long time. But none of my contacts transferred. I guess I’m going to have to enter them? Roar!
It is a not good thing
by TinyDeb77 on 2019/09/26 00:51
N
Really nice app
by beechie31 on 2019/09/23 18:48
So easy to use. Thanks ATT!
Unknown yet
by R. Ekler on 2019/09/22 21:52
23 hours it says for 6000 pics and 800 videos from 2 7 pluses to a 11 pro max 500+ GB. Just praying is all I can say at this point. Another review to follow if allowed. Update: worked great!! It did double pics and videos due to adding 2 7 plusses into a 11 pro max. Just back up phone first to cloud just in case is all. Will have to go through 12,000 pics and get rid of doubles and videos as well. Takes a while but works good when transferring 390 gigs
Ε=ε=ε=ε=┏(; ̄▽ ̄)┛
by heychloe1 on 2019/09/17 04:37
Took 2 minutes. Photos, videos, and contacts.
Crappy App
by Sam5363 on 2019/09/13 15:51
Doesn’t work, never transferred my contacts
Needs a SIM card
by RateThisA5StarGuys! on 2019/08/24 17:06
I’m sure it’s gonna work well transferring and all that, but both of the devices that are transferred to/from requires a SIM card.
Just what I needed!
by Vegasmama12345 on 2019/08/24 01:08
I had been struggling to find a suitable program to transfer my data to my phone with no success. I was in a rather odd situation, where I had data on one phone from four months ago and past that, and data on the other phone from those four months until now. Nothing I could find worked for me, and transferring things to my PC and then to iTunes wasn’t working. Thank goodness for this app!! ♡ ♡
Wouldn’t get a new phone without using this app
by Derpy-Kat on 2019/08/22 21:17
More affordable way of getting all my things off my old phone. It’s always a bit confusing but I can figure it out.
Very useful but errors and no help resolving
by sailorTonyD on 2019/08/15 00:23
The app was very useful and user friendly. However, at the end, it said two items couldn’t be transferred due to “compatibility problems”. Problem is it didn’t give any option to review them to manually transfer and once I clicked “next”, I lost access to the failed files. I don’t know what didn’t transfer.
Awesome !!!
by Riverosnake on 2019/08/11 23:16
Great app, very funtional and reliable!!! ✌🏻
Lengthy but WORTH IT
by lindseyp448 on 2019/08/07 02:12
Such a good app!!! Finally not losing all of my stuff when getting a new phone!!! Easy to do at home too!!!
👌
by fouadG on 2019/08/04 18:34
A1
Easy, Fast, Transfers All
by Leathermen10 on 2019/07/16 21:54
Sorry I wasted my time trying to transfer my contacts and pics with “the suggested” apps, which all failed. This AT&T app is free and works SUPERFANTASTIC!! This should be your only choice! Over 1000 pics, 753 contacts and 13 minutes later, transferred them all!
The best I’ve ever used
by lets try it out n see on 2019/07/12 06:56
Greeeaatt
Simple and easy
by anointedtouch on 2019/07/11 06:01
Luv it!!
Keith S.
by hollywood s. on 2019/07/09 15:37
Super easy app to use. Great for the older generation
Amazing!
by sosalindarar on 2019/07/03 23:26
Transferred my things in 5 minutes!
this app
by kekeememkekem on 2019/07/03 00:29
this app was really helpful for when i switched carriers!!! it helped with being speedy and efficient and effective!!!
Service
by hashhhlay on 2019/07/01 23:06
It’s great!!
Awesome!!!
by Koltonio on 2019/06/27 01:52
Transferred all of my videos and pictures over in a snap! Great app! Works way better than any other transfer app I’ve used
Fast & Easy!
by BigQ808 on 2019/06/25 07:43
Had trouble updating thru the iCloud, the Att mobile transfer was so easy. Awesome app!
It’s very easy to use
by Duke383ct on 2019/06/18 23:17
Quick and simple to use
Perfect
by Vandymannku on 2019/06/18 17:27
Worked perfectly and transferred over all my pics
Contacts Videos and Photos TRIPLED
by Moms27 on 2019/06/17 19:29
Since my phone was under warranty, Apple gave me another IPhone 8plus, the Tech used the AT&T transfer app and everything tripled. The old phone was erased so I have to manually delete all unwanted extras.
Wonderful app
by Catsmom1 on 2019/06/15 01:10
I love this app. It has been very useful for transferring photos from my phone to my iPad.
A couple of tips
by 20Paco11 on 2019/06/13 06:24
This app worked well and it was easy to use. Before you start update both phones. This will allow the phones to see each other. Also as you follow the prompts be sure to allow the app to access all the things you wish to transfer.
Great
by Antonio2Knight on 2019/06/10 19:42
Worked for my IPhone 7!
Transfer
by 01jh on 2019/06/07 22:11
This app works great. I have an iPhone 6s.
Helpful
by Lilly Cat100 on 2019/06/01 20:05
This was really helpful!
Great
by mikey122688 on 2019/05/31 00:00
Worked well
This att app helped
by ky sol on 2019/05/29 20:19
Helped very much
Surprisingly perfect!
by tennesseegirl073 on 2019/05/27 04:29
When I traded in my iPhone 7plus for the iPhone XS Max I was worried about getting all my data transferred! EASIEST phone transfer ever!!! Switching phones has always been the worst! But this app made it so easy! I cannot say enough about this app!
Doesn’t work well
by livfryski on 2019/05/23 03:10
The only thing that would transfer over to my new I phone was my contacts. None of my pictures or videos would transfer. I have tried over 10 times with several different WIFI connections and it never loads them.
The only easy part of setting up my iPhone
by This worm needs a lobotomy on 2019/05/19 16:25
The one and only easy part of setting up my iPhone, I just sat there for 20 minutes and ate chocolate
So helpful!
by Dova W. on 2019/05/16 17:37
Switched from a Samsung Note 8 to an IPhone XR Max. So very helpful when I thought my Android was on its last leg and I wouldn’t be able to recover anything. Took about 45 minutes recovering my myriads of photos and videos (also contacts), but so very worth it!!
Good app overall
by Diauntamed on 2019/05/14 02:06
Even though everything I thought was going to be transferred wasn’t it did do my pics and I think my contacts .. none of my apps where transfer though or my messages etc.. it took a long time about an hour so I figured with that time it would do everything I needed to transfer that it would have done a true complete transfer but it didn’t.. above all though I guess it was ok nothing seems to be corrupted so that’s a plus on the other end.. but wished it just did it all instead of me having to do so much work after ..
Did what I needed for the most part
by all zen on 2019/05/11 18:08
I would probably be a little upset if it didn’t transfer anything but my contacts like what just happened. I only had my old phone for a few months so it wasn’t packed full of much. It took four minutes to transfer over contacts and that’s all I really needed so I’m pretty happy.
Flawless transferring!!!
by PlayerCincinnati on 2019/05/11 04:27
Ignore the 1 star giving Idiots. This app is perfect! This app worked flawlessly both times I used it. From apple to Samsung device and Samsung back to apple device. I think it requires you to press next like twice during transfer process. that literally the entire extent of effort required to have use this app. Took 3 minutes total to transfer 523 contacts, boat load of photos and several videos.
Jacob
by Meow364! on 2019/05/11 02:14
Worked perfect
Very good
by Jean Patton on 2019/05/06 22:36
It was very good and easy to transfer my contacts and photos from my Samsung to my IPhone8. It is a lot better than manually inputting every contact, and transferring photos over multiple devices using a tangle of wires.
Very good
by anon81662 on 2019/05/02 02:41
It got all of my data from my android device to my iPhone easily!
Love
by Sara Steadman on 2019/05/01 22:58
Made setting up my phone the easiest thing in the world
Great
by goon19d on 2019/05/01 00:38
Works amazing and fast
Great app!
by Foodlover102938 on 2019/04/20 22:41
Transferred contacts and pictures and videos very easily. Does not transfer all app data with default usage; not sure if it can but didn’t really try
Perfect
by Radiscull101 on 2019/04/10 01:41
Worked perfectly!!
Did the trick
by Tishy2007 on 2019/04/07 04:07
Really wanted my stuff sent to a new phone
Works fine
by nursing2020 on 2019/04/05 11:55
Too a while but worked great
Amazing
by # cms # on 2019/04/04 22:40
This app worked amazing! I was surprised how simple it was!
Takes too long
by J C xxxx on 2019/04/03 02:47
The app showed “scanning...” for a really long time, I finally gave up and killed it. I suspect the app was actually transferring data to AT&T.
Easy-Peasy
by Gottsponer on 2019/03/30 14:49
Just transferred from iPhone 7 to XR & app transferred about 2300 photos & 45 videos in about 30 minutes while traveling down the highway. 2nd time to use the app - 1st time was 2 yrs ago upgrading my iPhone 5 to the 7 & it worked great then too.
Time saver
by DeeU on 2019/03/20 03:34
Transferred from iPhone 6s Plus to iPhone XS Max - very easy! If I could do it, anyone can.
Worked great from iPhone7 to iPhone XR
by dasingingpreacha on 2019/03/15 16:18
My icloud didn’t transfer my photos & videos but the transfer app did it easily.
Nice
by rh895 on 2019/03/09 22:20
Nice
Contacts not showing up
by Andywear87 on 2019/03/09 01:09
Failed 4 attempts. Need to find another way.
Great
by Rod G in ely on 2019/03/04 16:38
Transferred all my Galaxy 5 info to my x max iPhone
Great app
by lisainmia on 2019/03/03 13:55
This app is user friendly. What a great app!
Samsung to an iPhone
by wutelse on 2019/03/02 23:56
No problem at all, except my text messages can’t transfer.
Quick app, jus as promised
by Mke Hawk on 2019/03/01 18:08
Had a bit of trouble loading, but after some messing around with settings, worked amazing 👌
Just wow!
by Cgursky on 2019/03/01 14:51
Once I broke the 10% barrier I was able to transfer everything directly from my old phone to the new one in less than 11 minutes. 1200+ photos, 40 videos and almost 800 contacts BAM! I’m McLovin’ it! Thanks for an app that works!
STICK TO ICLOUD
by XCgirl24 on 2019/02/25 03:24
My dad switched from a galaxy to an iPhone, so this app worked great for him since he didn’t previously have an iCloud account. However, if you’re switching from an iPhone to a new iPhone, do not waste your time. Stick with the iCloud account. This app duplicated every single photo I had and messed up my iCloud account as well so I have duplicates of every video and photo I have. It also brought back all my deleted photos so instead of 10,000 photos I had on my old phone (after I cleaned up all the pointless screenshots, pictures with ex’s, etc.), it made my new phone have over 36,000 photos. I have no clue how. Best part... it also made my photos completely out of time order. I have pictures from 2016, 2017, 2018 and 2019 SCATTERED EVERYWHERE. DO NOT USE THIS APP IF YOU’RE TRANSFERRING CONTENT FROM IPHONE TO IPHONE. Apple sadly couldn’t help me with this situation since this is a third party device issue, so I have to waste a whole day deleting all those pictures.
Fast transfer
by Happy$ on 2019/02/19 00:53
Wife had over 59gb of photos and videos from her old phone all except for 3 were transferred Great app
Mobile Transfer
by Treesap Cresap on 2019/02/19 00:32
Thank you
Transfer
by A 1985 on 2019/02/15 19:34
It’s a good app
Easy transfer
by dbgriff on 2019/02/09 16:21
Had the IPhone 6 and upgraded to man IPhone XR. Had to transfer 2000 pics and 70 videos. Easy process and took about 2 hours. Just put the app on both phones, told it what phone to transfer from, scan the QR code, wait, and done.
Didn’t transfer notes, voice memos
by tikila7654748 on 2019/02/08 04:41
It took a long time and I didn’t transfer anything other than pictures and the basic apps. Notes, voice memos, and about 13 apps were missing.
Quick And Easy
by Rob Schultz on 2019/02/04 03:53
Super quick to install and super easy to use - thanks, AT&T
6s to XR perfect
by Ribbit1019 on 2019/01/30 16:13
Worked perfectly and quickly, thanks for a great app!
Didn’t work!
by AustinNoni on 2019/01/27 01:23
All my apps, messages, emails, and pictures transferred to my husband’s new phone. I got my pictures. Not sure where his stuff is—-still on old phone, I guess. So on top of struggling with new tech upgrade from 6se to XR and X Max, we’re beginning to regret switching from Verizon to AT &T because I can’t get a real person on the phone!!!
Fast and easy
by A guy that's honest on 2019/01/26 19:32
Just used this app to transfer from my 6s plus to my new Xs max and it only took about 1 min to complete. The other stuff from other apps such as LinkedIn or Facebook didn’t transfer but the important things did, very happy
Mobile transfer
by Timbob56 on 2019/01/26 05:21
Worked good for me to transfer over pics and contacts. Did not work for wife. It seems that on her I tunes page the encryption box is checked and so it would not allow it to be accessed. Would be an easy fix i think if I had access to my computer. It does not transfer settings and such.
Amazing app—it is super easy!
by Debbieenjoy on 2019/01/20 19:25
Even this technology challenged old lady transferred from an Android to iPhone 6s with ease. Data Transferred in 5 min. Total time for me, opening cases, moving SIM etc, about 15 min. I did it!!
Perfect!!!
by Rcw123456 on 2019/01/12 00:06
Works perfectly!!
Works great!
by Military_wife87 on 2019/01/11 14:46
Used it going from iPhone 7+ to the iPhone X and didn’t have an issue! Was pretty fast also
So easy.
by Blu Stone on 2019/01/06 01:59
This is so much better than having someone at the store do it while you wait for it to maybe work. I went from android to apple.
Transferred iPhone 4 to iPhone 7 perfectly
by IDK1937 on 2019/01/05 02:35
Took about 12 minutes to transfer 127 contacts, 500 photos & 10 videos from an old iPhone 4 to an iPhone 7 using the WiFi. Very easy.
Relieved!!!
by C-Mama '73 on 2019/01/04 16:19
It took MANY hours for the transfer to complete but I’m okay with that. My old phone had died and I was unable to do a transfer and was so stressed about losing all my work contacts. The old phone surprised me and showed life for a bit and we were able to get it connected to do the transfer. Praise the phone lords!
Transfer worked great !
by Nanaloves7 on 2019/01/02 18:19
The A T & T mobile transfer APP worked great and made my upgrading to a new phone a very easy process. Thumbs up! 👍
BEWARE: Mixed everything on all our devices.
by Green Bay dude on 2019/01/02 17:07
The first time I used it was great, it transferred all contacts and videos and photos to my new device. But this time not only did it take 5 hours, but it somehow mixed my photos and videos with all the families photos and videos. I transferred over 50GB of data but my new device shows only 12 GB used. It did this on ALL OUR DEVICES. So my iPad now has videos from my phone and my phone has pictures from my iPad. I can’t even delete the ones I don’t want because it says “this will delete from all devices” very annoying as I now have to scroll thru thousands of photos that aren’t even mine. How did my families devices who weren’t even connected to the transfer get involved? Why can’t I get MY photos back on MY phone? Are they all in ICloud? If so how can I get them back?
Worked great
by Ande1973 on 2019/01/02 04:05
Used to transfer from my LG K20 to my iPhone 7. Fast & everything seems to have transferee
I’m so grateful
by Zanruu on 2018/12/29 19:40
All my photos transferred perfectly I’m very happy
Great app
by ThaGreat on 2018/12/28 04:04
Saved a lot of time and worked with no errors.
Best data transfer App ever
by Highrizer on 2017/09/28 16:59
I literally ran to this feedback section to give this review. I’ve gone a week waiting for my old contact sync app to provide an update to make it compatible with iOS 11. In that time my contacts have been in limbo and I’ve my text messages have been name and faceless. Enter this beauty of an App. In under 2 minutes I downloaded the App and officially transferred all my contacts just like that. Not only that, I’ve had issues transferring my old pics and videos because I have an antiquated windows computer that required a a days worth of windows updates in order to properly back up my old phone. That being said, all my info was still on my old phone waiting for the smoke to clear before I could transfer to the new one. But just like that, the AT&T Mobile Transfer App has brought balance back to the Force. Thank you for restoring my world.
Doesn’t work...
by Go Pats!!! on 2018/05/25 14:37
My phone was an iPhone 5S and I’m upgrading to an iPhone 8. For whatever reason when I backed up my old iPhone to update my new iPhone not everything transferred over. I was using iCloud to transfer everything but there were some things that didn’t make it such as my contacts and calendar appointments; ironically all my photos and apps did. So I tried this ATT Mobile Transfer app. Upon setting up it took forever to “get connected” or whatever term it uses. After that it said it was “finding content”. The issue is that it never stopped loading... I kept both of the phones connected for about 45 minutes to an hour and the entire time the app said “finding content”. I decided to close the app down on the phone to see if anything happened and it didn’t. Other people are saying theirs took a few minutes....I was not so lucky. 2nd time around: I went through my old phone and I deleted apps and photos that were transferred with iCloud. I think this made connecting to the ATT Mobile Transfer much easier! However, there still 200 or so contacts that will not transfer over. I go through the prompts and select contacts, it sees 378 of them, but when I hit transfer only 178 actually transfer... I’ve tried it like 4 or 5 times and it still doesn’t work.
Does what it’s supposed to do!
by MemphisBelleTenn on 2017/11/21 16:22
This was one of the rare times where I’ve downloaded an app, used it and it worked flawlessly, not to mention quickly. This app was so easy to use, transferring all of my info from an iPhone 6 to iPhone 8, that I came back to the App Store immediately to leave my review. This app gave me an estimated transfer time of one minute...it was under two, which was perfectly fine by me. For reference, this was for 626 contacts (man, I need to figure out how to keep business emails from saving to my account), 34 pics (you know, because the other 3,000 are already on laptop and iCloud) and 8 videos. I would be confident that this app could handle much larger amounts quickly, depending on network speeds. Thank you for making a great utility app!
Not all contacts transferred
by Bethsodas on 2017/10/20 02:45
Was transferring from iphone 6 to iphone 8 and though it SAYS most of my contacts transferred, some of them the numbers didn’t transfer. Because iCloud is impossible to deal with when you’ve had lots of photos and several phones (somehow even when deleting it’s always full) I’m still left frustrated that many numbers didn’t come over. I don’t know how else to respond to the developer response, so here goes: It does seem like the contacts that weren’t transferred happened after my icloud stopped downloading. With that said, when you go to set up the phone, it already gives you the option of syncing with icloud, and I knew that would be problematic in my case. It’s a free app, so I can’t complain too much, but it would be WONDERFUL if an app could be developed to actually just do it phone to phone somehow. I’ve had issues with itunes too, btw on my laptop - I connect the new phone and it tells me it can’t connect, so I’m kinda screwed :(
Very smooth process, after I...
by jmharv on 2018/06/22 14:46
The design and functionality of the app is great, and it worked like a charm. My only issue was that the app kept crashing on my old Nokia Windows phone early in the process. When that happened, there wasn’t a good way to abort it on my new iPhone so I could try again. I finally uninstalled all the added apps on the old phone, restarted it, and it worked like it should. Something was apparently conflicting. The bottom line is that I didn’t lose any contacts and my photos and videos didn’t have to be manually copied from OneDrive.
STICK TO ICLOUD
by XCgirl24 on 2019/02/25 03:24
My dad switched from a galaxy to an iPhone, so this app worked great for him since he didn’t previously have an iCloud account. However, if you’re switching from an iPhone to a new iPhone, do not waste your time. Stick with the iCloud account. This app duplicated every single photo I had and messed up my iCloud account as well so I have duplicates of every video and photo I have. It also brought back all my deleted photos so instead of 10,000 photos I had on my old phone (after I cleaned up all the pointless screenshots, pictures with ex’s, etc.), it made my new phone have over 36,000 photos. I have no clue how. Best part... it also made my photos completely out of time order. I have pictures from 2016, 2017, 2018 and 2019 SCATTERED EVERYWHERE. DO NOT USE THIS APP IF YOU’RE TRANSFERRING CONTENT FROM IPHONE TO IPHONE. Apple sadly couldn’t help me with this situation since this is a third party device issue, so I have to waste a whole day deleting all those pictures.
BEWARE: Mixed everything on all our devices.
by Green Bay dude on 2019/01/02 17:07
The first time I used it was great, it transferred all contacts and videos and photos to my new device. But this time not only did it take 5 hours, but it somehow mixed my photos and videos with all the families photos and videos. I transferred over 50GB of data but my new device shows only 12 GB used. It did this on ALL OUR DEVICES. So my iPad now has videos from my phone and my phone has pictures from my iPad. I can’t even delete the ones I don’t want because it says “this will delete from all devices” very annoying as I now have to scroll thru thousands of photos that aren’t even mine. How did my families devices who weren’t even connected to the transfer get involved? Why can’t I get MY photos back on MY phone? Are they all in ICloud? If so how can I get them back?
Yay!
by SerendipitySteph on 2018/02/19 17:43
Thank goodness! I didn't have enough iCloud storage to put my photos on the cloud then transfer them to my new iPhone 8 (previously had 5s). This app took 10 minutes to transfer my photos/videos. I had a ttooooonnnn. I didn’t allow my contacts to be transferred since I have way too many outdated contacts. You can also have contacts transferred if you choose. I’m giving 5stars bc it worked excellent for what it said it would do but I was considering 4stars because I wish it transferred my notes & email account settings. Free app 10 easy minutes.
Super easy
by 4rlzelrey on 2018/05/29 14:57
This app was recommended by the at&t sales person and it could not of made transferring photos and videos easier. I am pretty sure my 3 year old could’ve done this without much help. I did not use the contacts transfer feature as I need to do some serious clean up (many duplicates and outdated contacts) and would prefer to start with a clean slate, but I imagine this would be an ideal feature for many. Overall a great app and worth the few minutes to download and transfer!
Transferred broken S5 -> iPhone 7+
by CMCrz on 2018/09/28 15:05
This app was a lifesaver for me ! I sent my 6s swimming so had to get out my broken screen, barely functioning Samsung out for temporary use. When I upgraded to the 7, this app helped me get the photos and videos out that I could no longer see as well as all of my contacts. (My google account sync was off on my old phone during the first transfer - 600 contacts took 6seconds! - but the second transfer brought all 1200). Videos and pics take time, however.
ATTN: if your screen is broken
by Jewels710 on 2018/06/10 10:16
Make sure you turn your brightness down on your old device if you are transferring from a phone with a cracked screen.. Also I was having an issue for a while the app not working saying it was “testing the connection” the fix for this was to turn off and turn on Wi-Fi on both devices if you get this issue to fix it. Once it worked it took less than a minute to transfer all my contacts so I can’t complain!
Missing Photos & Videos Transferred
by Smyrna Retiree on 2017/12/18 02:23
I have a replacement iPhone 6 since my original’s screen started bulging. I started by restoring from an iCloud backup but that omitted most of my music and all my local photos & videos. AT&T Mobile Transfer offered to transfer photos, videos & contacts. I didn’t need contacts since the iCloud restore got all those fine. With AT&T Mobile Transfer I now have my photos and videos. Maybe I can get the music using a restore from iTunes backup. Moving to a new iPhone is quite challenging but it is nice to have this tool.
Not all contacts transferred
by Doggettall on 2017/09/29 20:32
I really hope I can find an easy solution before I have to send in my trade-in phone. I upgraded from 7+ to 8+ and I used this app and I recalled from before that it's much faster if you transfer a lot of photos and videos from my phone to my computer so I basically transferred contacts only this time and not even all of them transferred over and I'm trying to figure out why. I believe some of the contacts were either create it in or connected to the exchange that I use for work. I am wondering if the problem iOS 11 had with exchange servers is causing this to happen somehow
Easy to use and understand
by Super Mario Bandal on 2017/12/20 22:23
I give it a 4 star . Even though most of the contacts transferred, it is infuriating to have more than 20 contacts that did not transfer. Seems like the system pre selects the one that won’t be imported. It also seems to be the problem with the other apps in the market. I had high hopes on this app since it has the the AT&T name. Just know that before you erase the data from your old phone, you are going to go through all your contacts and manually add the ones that did not transfer.
THANK YOU, THANK YOU...
by LJava2k on 2018/02/07 19:33
This is the way it’s SUPPOSED to work. Why is it a nightmare every time I upgrade my iPhone? Seems simple enough—just make a COPY of everything, from the OLD place on my old phone, to the same place on my NEW phone. But, it’s not so simple for Contacts and Pics. If you’re not an iCloud user, it’s a miserable, time-consuming hodgepodge of iTunes (cross your fingers and hold your breath), Windows workarounds—and all the rest. It shouldn’t be this way. Thank you AT&T—this app worked beautifully, in an instant.
Saved my life
by Skajwixuwkk on 2017/09/24 01:01
Arguably the best way to transfer information. My icloud hadn't backed up my phone in six months because it was out of storage, so when my phone broke and i needed a new one i thought i would lose the pictures i recently took forever - but upon activating my new phone i found this app! It worked so well and transferred all my information (contacts, photos, videos) in under an hour. A great app and serves a great purpose!
Good app overall
by Diauntamed on 2019/05/14 02:06
Even though everything I thought was going to be transferred wasn’t it did do my pics and I think my contacts .. none of my apps where transfer though or my messages etc.. it took a long time about an hour so I figured with that time it would do everything I needed to transfer that it would have done a true complete transfer but it didn’t.. above all though I guess it was ok nothing seems to be corrupted so that’s a plus on the other end.. but wished it just did it all instead of me having to do so much work after ..
Surprisingly simple and effective!
by LordOfTheDiapers on 2019/10/02 23:54
Let’s face it, a free, first-party app from a giant TelCo is worthy of suspicion. I figured it would fill my phone with ads and I’d have to laboriously track down all the crap it put on my phone. But lo and behold, it simply did its job! It was quick, effective and easy. Way better than waiting for an iCloud backup or sifting through all the other adware out there. I know it’s weird to praise an app for simply not sucking, but I was really pleasantly surprised.
Unknown yet
by R. Ekler on 2019/09/22 21:52
23 hours it says for 6000 pics and 800 videos from 2 7 pluses to a 11 pro max 500+ GB. Just praying is all I can say at this point. Another review to follow if allowed. Update: worked great!! It did double pics and videos due to adding 2 7 plusses into a 11 pro max. Just back up phone first to cloud just in case is all. Will have to go through 12,000 pics and get rid of doubles and videos as well. Takes a while but works good when transferring 390 gigs
Just what I needed!
by Vegasmama12345 on 2019/08/24 01:08
I had been struggling to find a suitable program to transfer my data to my phone with no success. I was in a rather odd situation, where I had data on one phone from four months ago and past that, and data on the other phone from those four months until now. Nothing I could find worked for me, and transferring things to my PC and then to iTunes wasn’t working. Thank goodness for this app!! ♡ ♡
Read the Terms and Conditions
by Mrsprice98 on 2018/06/24 07:29
Terms and conditions 5.2- (paraphrased) any content submitted through app, AT&T is able to use, distribute, reproduce and display worldwide and you waive all moral rights. Why does AT&T need this in there terms and conditions?? Why did there employee download this app for me as soon as I got my new phone and wanted to wait till I transferred everything for me to pay, even though it would’ve took an hour. AT&T makes an app that grants them full rights to all your photos and contacts then has there employees push it on there customers, Seems sketchy. Also why is the app approved for 4+ years old when it explicitly says you can’t use the app if you’re under 13?
wow actually the worst
by upd8 on 2019/11/15 11:17
not only did the transfer take a whopping 12 hours? To download? Like what is that? Are you kidding me? Anyhow, after that, it came to my acknowledgment that it only transferred the first half of my photos and videos, but made two copies of the videos on the new phone. Weird, so i looked into it a little more. I then saw that after completion, the photos and videos from the old phone were in fact deleted and unretrievable, and i now have only half of them. Thank you att mobile transfer for carelessly erasing over 4 years of memories. No worries, I’m sure I’ll forget about this much like i will forget about all of them soon enough. Y’all are scumbags
Awesome transfer!
by 911 Handyman on 2017/11/26 06:35
I transferred all of my data from a Verizon Galaxy S5 to a new IPhone 6 Plus. It literally was done by the time I walked out to my truck and back in the house. Wasn’t sure how much trouble it would be going from the Galaxy to the Iphone, but the trouble count was 0. It even transferred all of the contacts in my email address book as well as the phone contacts I would highly recommend downloading this app. Just awesome.
Flawless transferring!!!
by PlayerCincinnati on 2019/05/11 04:27
Ignore the 1 star giving Idiots. This app is perfect! This app worked flawlessly both times I used it. From apple to Samsung device and Samsung back to apple device. I think it requires you to press next like twice during transfer process. that literally the entire extent of effort required to have use this app. Took 3 minutes total to transfer 523 contacts, boat load of photos and several videos.
Great App!
by I am the only one using this on 2018/03/28 17:27
I’m used to everything associated with transferring phones to be difficult and stressful, I was pleasantly shocked to see that for the first time...this was NOT the case!!!! The transfer was effortless. The set-up took 20 seconds, basically to ridiculously easy steps. It did take 30 minutes to transfer everything, but that was only due to the 3,000 photos and 200 videos I had. GREAT APP!!!
Don’t go here!
by MendiB on 2017/12/01 19:07
Downloaded this app one month ago in anticipation of receiving my new iPhone X. I was using an iPhone 6s Plus. Suddenly, my iPhone was unable to do a backup anymore because of some files not being available. Spent an hour on the phone with Apple, and they couldn’t figure it out. When my new phone came today, I went ahead and tried to use this app, but it went into some endless loop and never came back out again. I deleted this app, and my iPhone was once again able to do a regular backup. I was able to start my new iPhone X and restore from the cloud. It took minutes and stead of hours this app wasted.
Easy to use att transfer app
by ghostb72 on 2017/11/14 03:46
Well I seen the video in my email decided to watch it. The next day I received my new phone forgot to download the app and activated my new phone but proceeded away. I downloaded the transfer app Viva WiFi on the old phone then downloaded the app on the new phone. The first time about five minutes went by and they both lost signal then I started the app over then waited about 20 minutes and Bam transfer complete thank god easy to use app.
Garbage
by Rontane on 2018/01/18 03:50
Leave it to AT&T to make working with icloud seem like the easy alternative. On one phone it worked fine (if missing a few items), on the other phone (after demanding that I click "yes" to allowing this app to make calls from my phone, and repeatedly refusing to work until I clicked "yes" - why in the hell does and app need to make calls from my phone?) it only transferred half of the photos, none of the videos, and NONE of the contacts. Rebooted both devices, tried again, no good. Deleted apps and reinstalled, tried again, no good. This app, like so, so, sooooooo many of AT&T's products and services, is garbage.
Works on some, not mine
by Sentinel64 on 2017/09/26 04:34
Worst part is it doesn’t tell you that if you restored your iPhone and Photos in the iCloud that NOT ONLY DO YOU NOT NEED THIS APP IT ACTUALLY DUPLICATES ALL YOUR PHOTOS, THEN ICLOUD LOADS MORE AND NOW THIS APP NOW INCREASES THE PHOTOS IT HAD TO ADD AD INFINITUM ( CHASING IT TAIL CREATING MORE PHOTOS TO BACKUP FOREVER) If you didn’t put your photos into iCloud maybe you’ll get the issues below: Transferring from iPhone 5 to iPhone 8 : Network connection keeps getting lost having to restart app every 5 minutes. I know it’s not my network as my wife’s iPhone 5 to iPhone 7+ transfer went fine. At 1st the App wouldn’t even run on the iPhone 5, but I fiddled around and unrestricted contacts and it didn’t crash (no message why) Power cycled both phones, tried different spots in house, doesn’t matter. Reading the community forums it’s apparent the developer doesn’t read them. *REPLY TO DEVELOPER I’m using iOS10 BTW- AT&T never mentioned in their activation instructions not to use mobile transfer if you are restoring from iCloud. Thanks
Slow with videos fast with everything else.
by mc micah on 2018/01/25 23:33
I’m very glad that AT&T has this app, it was very helpful. The only thing is if you have a bunch of videos it will take a much longer time, like 4 hours for contacts, 1,000 ish pictures and 60 some videos. But if you have that time to wait it’s worth it. And it would be better if when the screen went blank it would keep transferring but it won’t.
Super fast! 14 seconds!!
by JetBlitz on 2017/11/23 18:27
Ok, I was only able to sync my contacts; I didn’t have any videos or pics I wanted transferred from my iPhone 6+ to my new iPhone 8+. It has a limitation where it can’t transfer over some Cloud contacts from Google or LinkedIn, which is fine - I can do it manually. I had about 200 contacts that were not able to be synced. Maybe someday they’ll find a way to do that, but right now, the bulk of my contacts was what I needed. It transferred 1,400 contacts in 14 seconds! Sweet! Tip: connect to a power source for both devices since mine froze without it. No biggie, just restart the process. And remember that both phones need to be on the same WiFi network! Great job AT&T!
Transitioning to a new phone has never been easier.
by Riverkiller on 2018/05/03 00:24
Intuitive, fast and a great job by the team at AT&T. Able to transfer 442 pictures, 19 videos, and 200+ contacts in a matter of 2 minutes. Totally beats going to the store to transfer this stuff and waiting for atleast 30 minutes just to talk to someone. Again, excellent app.
A couple of tips
by 20Paco11 on 2019/06/13 06:24
This app worked well and it was easy to use. Before you start update both phones. This will allow the phones to see each other. Also as you follow the prompts be sure to allow the app to access all the things you wish to transfer.
Very useful but errors and no help resolving
by sailorTonyD on 2019/08/15 00:23
The app was very useful and user friendly. However, at the end, it said two items couldn’t be transferred due to “compatibility problems”. Problem is it didn’t give any option to review them to manually transfer and once I clicked “next”, I lost access to the failed files. I don’t know what didn’t transfer.
gets stuck at the test
by Primulamod on 2018/09/21 19:36
i want to give more stars as the app works as advertised. however it took some googling to make it work. every time i tried to start a transfer it would get stuck at Testing connection step up. at that step the app is completely unresponsive. after some research it turned out i made it work but disconnecting both phones from wifi and then connecting it back in a short while
Looks like it’s all here...NOW.
by TeaEff on 2018/01/04 04:11
I had done the typical iTunes transfer and I’m finding that it didn’t include numbers I had added at least a year ago. I’m not exactly sure how many contacts had been left out, but through this app, it appears that the gang is all here. So grateful. And no duplicates. Whew.
Easy Peasy
by Pete Whoovey on 2018/11/02 16:40
Transferred iPhone 5c to iPhone XR. Had 14G of contacts, photos and four videos to move. Completed in under hour. Only had to tap on selections, phones did all the work. Got important data on new phone. Did not try iCloud transfer, but will have to see if necessary for music transfer. Not a tech guy but can figure things out if instructed properly, l liked it.
Mobile transfer
by Timbob56 on 2019/01/26 05:21
Worked good for me to transfer over pics and contacts. Did not work for wife. It seems that on her I tunes page the encryption box is checked and so it would not allow it to be accessed. Would be an easy fix i think if I had access to my computer. It does not transfer settings and such.
Did what I needed for the most part
by all zen on 2019/05/11 18:08
I would probably be a little upset if it didn’t transfer anything but my contacts like what just happened. I only had my old phone for a few months so it wasn’t packed full of much. It took four minutes to transfer over contacts and that’s all I really needed so I’m pretty happy.
Why did it change dates?
by iphone to samsung trader on 2018/08/25 12:37
While it appears all of my contacts transferred I worry about the validity of the information because I have birthdays and anniversary’s saved within my contacts to help me keep track and every date was altered most were changed to one day earlier some were changed to several days earlier a bit bothersome. I transferred from an iPhone 7plus to Samsung note 9.
Easy, Fast, Transfers All
by Leathermen10 on 2019/07/16 21:54
Sorry I wasted my time trying to transfer my contacts and pics with “the suggested” apps, which all failed. This AT&T app is free and works SUPERFANTASTIC!! This should be your only choice! Over 1000 pics, 753 contacts and 13 minutes later, transferred them all!
Relieved!!!
by C-Mama '73 on 2019/01/04 16:19
It took MANY hours for the transfer to complete but I’m okay with that. My old phone had died and I was unable to do a transfer and was so stressed about losing all my work contacts. The old phone surprised me and showed life for a bit and we were able to get it connected to do the transfer. Praise the phone lords!
Good, but takes a bit.
by Cripcrip on 2018/10/31 03:26
I tried transferring my information during my school classes, spanning a length of 5 hours total, and nothing happened. As soon as I got home, i closed and reopened the app and connected to my WiFi, and all my info was transferred in an hour. As long as you have good WiFi, it shouldn’t be a problem.
A lot of help, but lacking app transfer.
by TheOriginalKiwiMan on 2017/11/25 19:56
I rated the app 4 stars for ease of use and being able to transfer all contacts, photos and videos, but this does not allow for app transfer meaning you lose your place in all apps (games etc...). Otherwise, it would have been a 5 star rating.
Awesome App
by Crackerjack49 on 2018/04/10 22:49
Well I’m an old timer and I’ve had an I phone 4s for years and it’s worked great and still looks good but I finally upgraded after 6 years and this app is awesome.. even an old timer can do it..! Follow a few simple instructions and you’ll be good to go...!
Best tool ever!!!
by Usha1989 on 2019/11/14 23:43
Had the same iPhone for 5 years, forgot my iCloud login, Apple couldn’t help me, had to make a new apple account, contacts were in ICloud. Thank goodness for this app, it I would have had to individually airdrop or manually type in over 500 contacts.
Worked as it should
by hawbaw on 2018/10/28 18:44
Took a few seconds to move my contacts from one phone to another. Didn’t move pics and videos, so I can’t comment on how well it does that. But contacts were moved quickly
Could be better
by Alizabeth32 on 2017/11/25 03:29
I wish it gave you choices of what to transfer. I didn’t need to transfer photos, only contacts. So I had to back in to settings and take away the permission to access my photos to change that. The weirdest part was that when I did that it changed the amount of contacts it was syncing! That makes NO sense!
Easy transfer!
by Bittermin on 2018/10/10 00:40
Simply installed the app on my old phone (5s) and my new phone (6s)... follow in screen instructions and about 7 minutes later all pictures, contacts and videos had transferred. Works real well, and saves me from a trip to AT&T. Perfect!
Rating Trends
8,10,6,8,0,4,6,10,2,4,1,6,0,2,4,3,0,6,4,2,8,7,6,2,4,5,4,8,23,18,6,6,7,8,10,14,4,7,11,10,6,5,7,4,5,3,9,12,6,10,9,2,13,7,11,7,0,0,22,7,4,7,7,2,0,10,5,6,4,9,13,6,3,5,3,6,9,21,8,7,7,14,2,7,6,3,4,2,3,8
All Versions
4.0
9,877 total
 5
8,070
 4
1,145
 3
212
 2
95
 1
355
Current Version (3.12.0)
4.0
6,689 total
 5
5,350
 4
891
 3
161
 2
73
 1
214
Version History
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