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App name
CheapTickets Hotels & Flights
Description
Save 16% off select hotels with promo code: APP16 Free cancellation on most hotels. Because flexibility matters. The CheapTickets app for iOS offers the ability to search and securely book the same selection of cheap flights, hotel rooms, rental cars and activities offered on CheapTickets.com. Plus, join our CheapCash loyalty program and start earning CheapCash on select flight bookings that you can instantly apply toward hotels in the app! Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. You can also find last-minute hotel rooms nearby and save 40% with mobile exclusive hotel rooms! HOTELS - last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Sort results by deals, price, or reviews. - Securely store your payment details for faster, easier, and safe bookings. FLIGHTS - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! CARS - Search thousands of cars to find cheap, quality rentals. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. CheapTickets offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. The CheapTickets app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies. APP16 Coupon Code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 16% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Cheaptickets app by June 30 2021, for 1 or more nights of travel by June 30, 2022. Qualifying bookings instantly receive 16% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After this one booking, the promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Cheaptickets reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.cheaptickets.com/p/info-other/legal.htm) and all bookings are subject to availability.
Military discount
by coupons2 on 2021/04/05 21:20
Is there a way for military to get discounts on flight/ car rental
Account info. unable to correct information
by wrong name 2 on 2021/04/02 02:09
Not user friendly
Agent Unavailable/ Chat Unavailable / Cancel Unavailable
by sharj5 on 2021/03/29 04:13
Everything is unavailabe when you need to cancel even though it says free cancellation for 25 hrs! Do not bother with this site and buy your tickets somewhere else.
Used for years
by Gator 798 Pipeliner on 2021/03/29 01:32
I’ve been with this company now for approximately five years you call them they’ll take care of you you have a problem I’ll take care of you you’re decent company good people from around the world that are willing to help you because they understand the workingman
Prices
by donnamtheresa on 2021/03/20 01:08
Much higher prices on the App than using the website.
it is very good
by KIRITOSAOAA on 2021/03/19 03:50
The app is very and all but there are a few things such as they do not show all the activities in the area that you are visiting they might show things from countrys or states bearby but other than that this app is great!!!
Love ❤️ CheapTickets
by dmo rxrrd on 2021/03/12 22:29
I have been using CheapTickets to fly out of the Carolinas for many years ! Didn’t know I could use others for AA and Southwest 🤷🏾‍♀️ AA is the best ! I was giving the Stewardess set at the front of the plane ✈️ #copilot
Horrible App
by ttt0806 on 2021/03/06 13:37
Booked a trip for me and my son. Typed in all our information and it dropped off my son and now it won’t let me add him back or buy a separate ticket. 😡
Cant find my reservation
by cant find my reservation on 2021/03/05 19:57
Have booked a flight even with me using my tracking number they can’t find my flight
Zero help
by Beppa1130 on 2021/02/21 15:02
I was trying to change my reservation because we were getting our 2nd vaccination the day before and I was afraid we would be sick (we were fine) but time was of the essence in changing my reservation, which the hotel was fine with because I already called them. A “concerned team member” was supposed to get back to me within 24 hours and just never ever got back to me. I have used this service for 20 years and NEVER AGAIN.
Loyal customer
by bellarosenavamiaformesis on 2021/02/10 18:24
Been using this site going on 10yrs. Has never let me down.
User friendly
by Tamara Allen on 2021/01/18 23:07
My favorite app. We travel monthly for pure enjoyment- CheapTickets beats everyone, is so easy and 100% reliable.
All my info disappeared
by Chjmqq on 2021/01/12 15:48
Yesterday i open the app and all my info disappeared and tried to sign in with my email and password and says that it is wrong. Nobody hacked the account or changed anything so something is happening
Fails to update
by Angelheartmom on 2021/01/11 03:22
This app failed to update my flight information. If I had not logged into United airlines to check in I would not have know that this flight had been canceled by the airline and was put on a flight 4 hours earlier and with a 6 hour layover! No way contacted the airline got a reimbursement and changed flight to American Airlines. Just 18 before flight at a decent price.
Not working anymore
by GoonPrincesz on 2021/01/02 13:45
No packages found
Rental cars
by PAAM21 on 2020/12/29 02:55
I use this app for all my rental car needs and have never had any issues. Book it on the app, no credit card needed to secure, and pay for the car when you return it. I’ve never had any issues on my arrival the reservation is always in the system and the car is waiting. I would recommend for all your rental car needs.
Lost my ticket
by 17193740 on 2020/12/20 21:42
Somehow cheap tickets lost my booking that I had booked with them and then never gave me any credit to use towards a flight or give me my money back. Had trouble communicating with their text app so I decided to call them I got dropped numerous times and at the end they told me that they were sorry for the inconvenience but they couldn’t do anything about it.
Credit
by Boiler2283 on 2020/12/11 02:26
If you have a credit imagine it being an awful experience. As if covid isn’t hard enough cannot seem to get my money. Or...even get a clean answer of the credit amount. 13 hours on chat and phone calls thus far...no resolution.
Great but...
by Exciting :) :) on 2020/11/28 22:13
This site is awesome but it has been difficult to book your pet on here so therefore I have to call the company to make sure my dog gets on the plane with me and then I get charged more for it.
Super supportive
by Sandy jock on 2020/11/25 15:24
I had to change my flight. The young man was so helpful and worked hard to get Me out and back on the days I needed. Hopefully I made it clear how Much I appreciated his help.
The worse app
by lvpaura on 2020/11/13 14:26
I purchase a TK a year ago for my dad my dad passed away before his flight ..I cancel the TK I’ve been waiting for my refund for one year to know they tell me it’s nothing they can do...Today I open my email : I got this email from them.. Dear CheapTickets Cutsomer, Thank you for contacting us regarding your refund request for your flight reservation with JetBlue Airways. We have received your request that you wanted to have a refund on your cancelled flight reservation. We would like to inform you that we can no longer access the ticket. As per checking on your account, you purchased the ticket last 23 Oct 2019. It only showed cancelled with a credit, and the ticket validity is up until 23 Oct 2020 only. With that being said the total amount of the credit was forfeited already. We wish our response could be more favorable. We hope that you will still give us the opportunity to assist you with your travel plans soon. Thank you for choosing CheapTickets. Best, Sharon C. Supervisor, CheapTickets Customer Service Team.
Emergency travel!
by HotLanta! on 2020/11/11 22:19
This sure was amazing! I was able to get a flight that was affordable and on a major airline! Will never shop anywhere else!
No credit still to my account after 2 weeks cancelling a flight
by Eleighbintn38 on 2020/11/10 08:41
I cancelled my flight last minute due to sickness and still after calling twice no credit to my account.
Travel
by JNDallas on 2020/11/02 15:57
Very easy to use and trustworthy
Trustworthy
by Mike Bianco on 2020/10/12 19:58
I have used cheap tickets for many many moons, I was a student when I first discovered this company. After them many came out with similar concepts and names. There is no comparison, they grew their services and maintain integrity and fairness. Yes their prices are still the best and the service is outstanding
Service
by yyyygh5v on 2020/10/11 22:44
Service is no exist
Love this app
by mistymesh on 2020/10/04 06:19
If you guys like to save money this is the right app to have. I have downloaded plenty of app like this one, but oh boy nothing like this app this is my # 1. I use it to travel and I save so much money with them. I have compared prices with other apps but this one beats all of them. I pay from Florida to Philadelphia $37.00 on a one way fly and I compared to other that wanted much more. I highly recommend
This site steals your money
by My3Pugs6038 on 2020/09/23 19:04
I booked 2 flights with CheapTickets and bought more expensive tickets that included 1 checked bag and better seats. Neither United Airlines nor American Airlines would honor the upgrades and CheapTickets has been evasive and refuses to respond to direct questions about the problem. This company simply steals your money. In the end, you will pay less if you just book your flight directly with the airline website.
Thieves and fakes
by supermomtiffani on 2020/09/22 06:08
My card was charged twice and then got a notification that the flights were no longer available.
CheapTickets
by so4rclips on 2020/09/02 15:56
This is the best site to purchase tickets, they beat everyone. I really like the quality of service I get when I need help. Always professional and accommodating.
A joke
by Smcque001d on 2020/08/14 18:44
I have a reservation scheduled for TODAY & I’m currently on hold (for an hour) becauSe when I called to change (ONLY THE PICKUP TIME) I was/am being advised that “they’re vendor” ENTERPRISE IS OUT OF THE CAR WE RESERVED!!!! We are 2 hours from the time we are supposed to leave (with my children), NO ONE CALLED ME, and now we are being told the car isn’t available. Unbelievable. Maybe they don’t know what the word “RESERVATION” means or maybe the left hand doesn’t speak to the right but there is surely a disconnect! If you don’t want a wrench thrown in your travel plans-I 500% WOULD NOT USE CHEAPTICKETS OR ENTERPRISE!!!!
Booking Made Easy
by Clara'sLove on 2020/08/11 17:00
I can book hotels, flights and rentals and compare.
Bait and switch
by korty-korto on 2020/07/29 00:09
Do not use this terrible app. I search for flights and it shows me a good price and then when I select and go to check out it raises each flight price by over $100. You just lost a customer.
Great
by Shortii dah khid on 2020/07/28 14:40
I love this app 🔥🔥🔥🔥🔥🔥
Summer Vacation
by debreas on 2020/07/15 20:57
We saved about $1,000 on our vacation using this app and aaa.
THE WORST! BEWARE!
by heheowjd on 2020/06/29 15:28
This is the WORST booking site to book through. I travel a lot so I am always trying to find a good deal, which is what they offer so that’s why they even get 1 star. My flight was changed months before I left but I was never notified. When I got to the airport at 3:45AM to check in for a 5:30AM flight, I was notified by the front desk that my flight had been changed to 8:00AM. Cheap tickets never notified me about this change. My return flight was also changed by 4 HOURS!!!! I was never notified about this either. Had I not asked the front desk at the airport to reprint my itinerary I would have never known that my flight was changed. I called cheap tickets about this and they were NASTY AND RUDE about the situation. I spoke to a supervisor and she was extremely rude and unwilling to help me. She was actually laughing at me as I was telling her my problem. NEVER BOOK THROUGH THIS COMPANY!!!!!!
Perfect
by sweethgoodiness on 2020/06/29 02:43
The room are right for me
Frustrating
by 66667!! on 2020/06/27 22:50
Trying to contact representative b/c CheapTickets cancel flight that I book 20 days out for Dr. Apt our of state and they took the payment and it’s getting closer to travel time, my ticket got cancel and they took the money, now I don’t have any money to catch another flight and cannot get a hold off any representatives or e-mail or text???? I don’t get it. I have spent so much of my free time trying to get help and resolve the issue, no such luck.
Nightmare
by carmen300 on 2020/06/11 16:36
They take to to answer and when they do they say oh seems like you are not connected anymore bye... yes I was still there waiting
Awesome
by corpdali on 2020/06/10 01:09
They are always responsible for the best results when you were searching for great tickets
Best app for flights
by Jkak*81 on 2020/06/07 06:13
This app is so easy to use and it finds you the cheapest flights. I’m so happy with this app
If I could give zero stars I would
by litte miss queen on 2020/06/05 23:31
Save your money. They cancel your flights last minute without notification. When you customer support they tell you “they can’t do anything about it” but they are the ones that canceled not the air lines! I paid a ticket back in February for middle of June and just got notified that they canceled my flight a week before. Then processed to tell me I could buy a new ticket for the same exact flight. Terrible customer service & price gouge in this difficult time! This is a terrible company!
Not worth the hassle
by watcarn on 2020/05/29 21:40
I would rather pay the extra money for airline travel than have the hassle I’m going through right now trying to cancel a trip to Las Vagas. Originally had everything set for Nonstop leaving and Returning- now Frontier Airlines has changed my Return nonstop flight to a lay over in Denver for several hours- like all day long stuck at another airport. I don’t want to do this, and getting a hold of someone to change it or cancel and get refund has proved to be a headache. Don’t worry about saving a few bucks. For piece of mind book directly through the Airline you like the best. Remember, YOU GET WHAT YOU PAY FOR SO WHEN IT SAYS “CHEAP” ITS CHEAP EVERYTHING INCLUDING SERVICE!
money return
by colocho10 on 2020/05/05 09:36
hotel in ne holland is closed and they no want return the money
Horrible customer service
by un happy traveler on 2020/04/23 06:10
Please everyone do not use Cheap tickets for anything The customer service is zero I have received no help with a problem since March 19th I am reporting them to the better business. Please go anywhere but cheap tickets
Cancel flight
by Double bogey girl on 2020/04/13 19:36
Trying to cancel a flight booking number 67226618 and your web sight says I don’t have one booked. How do I cancel it?
Bad customer service
by LedZep2564 on 2020/04/09 01:36
I’ve been trying to speak with someone to no avail. I need to cancel flight due to Corina virus. If issue is not resolved satisfactorily, I will never use these services again.
Very bad service
by bigjonjkl on 2020/04/01 04:23
Never use CheapTickets because they still your money. I tried to reach costumers service for three weeks and now body answer me. It’s impossible. Never for ever!!!
Love the app
by AmayaShark on 2020/03/30 04:09
This app was so easy to use!! And they really help get best prices
THE WORST
by TRUST ME (LC) on 2020/03/24 19:51
If I could give these people ZERO stars I would. They will steal your money and not answer the phone. DON’T BUY FROM CHEAP TICKETS!
BAD - SCAM
by AmericanDSLR.com on 2020/03/23 13:04
App is lacking important information and I wouldn’t use it again anyway becuase Customer service hangs up on me every time I finally get through. I have been unable to contact trying daily for 2 weeks. Currently they have stolen my money. Use any other app. Kiwi is also bad. UPDATE Called again today and 5 different agents hung up on me. They REFUSE to send me an email confirming a refund is due. Though they are happy to tell me over the phone with no proof. They seemed to get a little scared when I said I was recording the conversation but I doubt the guy with a Filipino accent is actually named “Miguel”, or the Indian girl is actually “Sally”. So tell me developer - what about the coronavirus causes your agents to hang up on me and give fake names and refuse to send proof that a refund it due??
Use them all the time
by Mrs M 2019* on 2020/03/20 19:24
Love using this website/App. Super user Friendly
The Bad company unprofessional customer service
by Nyky2 on 2020/03/19 14:09
Bad customer service after you get the ticket nobody help you to make any change you got call the airline company and in the airline company send you back to cheap ticket because they say you get that ticket by CheapTickets and nobody help you at all crazy service
Can’t find my booked reservations
by ishamomof9 on 2020/03/17 18:18
I bought my brothers ticket and have not received the information for flight it charged my credit card, where’s the flight information?? This is so frustrating, I dial the number and it hangs up, and there’s no way to get through, what is going on? And don’t blame it on the corona virus???😡😡😎😎
Cancel Flights
by DDO Richmond on 2020/03/16 19:50
HelpI😡
Unable to cancel flight even though I made sure I payed for the insurance just in case I needed to
by lorn1233 on 2020/03/14 23:04
Unable to cancel my flight even though I booked it with the flight insurance
Better communication
by milwaukeewisconsin5 on 2020/03/14 22:48
There should be a better way of communication especially when I have book a trip through you guys
Trying to cancel my flight
by THE WORSE EVER! on 2020/03/13 04:20
This has been the worse experience, I have tried to call and cancel my flight 4 times today each time I have been hung up on. I tried to do so online and I’m getting a message saying I can’t cancel online please call. I will NEVER use CheapTickets again and I DO NOT recommend you using them either unless you want to deal with the mess I have been dealing with in the last 24 hours.
Absolutely the worst
by efitjunkie on 2020/03/11 23:20
It is 7:15pm and I have been trying to get a hold of cheap tickets since 8am just to cancel a flight and get my money back. It’s been an on going back and forth calling between jet blue telling me that I need to get in touch with cheap tickets because that’s where I purchased my ticket. Which MAKES SENSE. And cheap tickets has been giving me the run around of why they can’t refund me. It got to a point where I asked for a supervisor. And every time I was getting close to getting to the bottom of it, the phone just all of a sudden hang up and when I try calling back, all of a sudden they having technical difficulties and their call monitor would hang up the call. Moral of the story DONT WASTE YOUR TIME WITH THIS COMPANY!
Quality
by Ecuadortraveler on 2020/03/08 07:11
I’ve been using CheapTickets for years now and it has never disappointed. Best prices, best prompt service and completely trustworthy. Forever my go to for flights, hotels and/or auto rentals.
Convenient
by medic1408 on 2020/03/06 03:13
Keep up the great work
Smooth One Stop Shop
by Bubbah - Marine on 2020/03/04 07:27
100% satisfied with Cheaptickets.com, have been a fan for many years and have never been disappointed. Recently traveled to Asia and CheapTickets made my emergency need for lodging accommodation a great experience. As well as a last second planning route through Las Vegas upon returning to States-Thank you Cheaptickets!
Ridiculous booking fees!
by cpalat on 2020/03/04 02:27
Their booking fees are $45 which negates any savings you think you might have received on the flight That is the fee just to use them to book your reservation. The airline fees and taxes are part of the ticket price but then they add this on top of it! Just reserve directly through the airlines and you will save more money
Terrible experience
by K775 on 2020/02/14 14:22
While printing boarding passes for my flight today, I was notified that my trip was cancelled!! The only email notifications were confirmations. The airline advised me that my flights were cancelled and Cheap Tickets NEVER notified me. Scrambling to find new flights....
LA so far so good
by Diesel kingsss on 2020/02/10 09:13
So far so good so far so good
excelente
by jeremikpr on 2020/02/06 18:39
fantástica apidacion
Stop with the SPAM
by jiggapimp4 on 2020/02/01 12:35
I can barely book anything on this APP because every 5 minutes is asking me to sign up for rewards....or share with friends.....or buy something else......
Terrible experience
by jayjay021188 on 2020/01/29 04:33
The hotel I booked through cheap tickets was absolutely filthy and disgusting I spoke to customer service three times and finally just gave up bc they refused to refund my money
Travel review
by correa 91170 on 2020/01/21 12:18
Favorite travel app. Best prices, period!
Thanks
by Velcro* on 2020/01/21 02:32
Thanks CheapTickets for helping out family reach our destinations safely and at great value. Mary E Beatson
Horrible App!!!
by Jhnrd on 2020/01/09 14:59
It can never find anything!!! Always says they are having technical difficulties!! Over this App!!
Frozen!
by disapointed21 on 2020/01/06 04:48
Frozen screen. I can’t do anything. Very frustrating.
Awesome website
by kinghushhush on 2020/01/03 20:08
Just purchased two round trip tickets to Greece from Portland,Oregon. I did a hotel bundle for only 1 night at a hotel and it saved us $500! Unbelievable! Thank you Cheaptickets and also the representative that I talked to on the phone, she was very professional and she gave me all the information I needed. Thanks again!
hidden fee
by ksm23agm22 on 2020/01/02 23:42
there must be some kind of hidden fee for this site. they were giving the best price until i went to pick the flight home and some how the price went up drastically
Never again!
by The King's kid! on 2019/12/30 06:58
I will never ever use your service. You continued charging me for seats; baggage. More expensive then I originally anticipated. My flight going was satisfactory. My flight returning was fine from New Port News to Charlotte. Then the departing gate changed after having walked 20 minutes requiring a wheel chair. The flight back to Fort Lauderdale was an absolute nightmare that seemed to go on for three hours when my luggage arrived to the many of the passengers that behave abominably. Of course that was not your fault or your responsibility. But for a company that calls themselves " Cheap tickets" you sure are liars! And I will never use your company again!
Truly cheapest
by Clairvoyant Lady on 2019/12/26 01:49
I have used this co for 10-15 yrs, and occassionally I will crosscheck (kayak etc.) and it always matches or beats other published airfares. Have only used for airline tix. I also find their site/app far less distracting - fewer ads? Ad placement?
Bait and Switch
by Ljdjdjdnxnj on 2019/12/19 17:55
I was sent a push notification to check in early for my flight tomorrow. While in the CheapTickets app I was given the opportunity to upgrade my economy seats to economy premium for $16 per ticket. I clicked on it. I was then redirected to another site where I was given the chance to select my new upgraded seats. I did and checked out. It’s not until then that I realize I was not charged $16 per ticket, instead I was charged over $30 per ticket. I called CheapTickets and explained to them what had happened. I was told I should have known I was at United Airlines site. I did not. This smells of the classic bait and switch. CheapTickets got my attention with the $16 per ticket upgrade, the bait. Then came the switch with United Airlines for over $30 per ticket upgrade. Be warned. Look at CheapTickets push notifications carefully. Good luck to all.
Cómo
by como bueno on 2019/12/10 03:08
Bueno
Great
by Wildfireme63 on 2019/11/23 04:22
So far soo good!
Life Saver !
by NejPan on 2019/11/18 08:57
I have been booking last minute business and holiday trips for years All over country and this website is a life saver ! I hv booked best and super cheap tickets Last minute! Fast and easy too with the app ! Thank you !
Dang near homeless
by Baffled- on 2019/11/11 23:50
We had a wonderful trip planned, and when arrived at the hotel, instead of getting a two bed room as requested, the hotel only showed one bed for our entire stay. However!!!!! The hotel was very accommodating for our needs. We had to change rooms twice so we could have two beds, plus we had to pay an upgrade fee. CheapTickets:( has to step up theirs game. The hotel said that this happens all of the time.
My first trip with CheapTickets
by Terri808 on 2019/11/09 15:51
The web site was super easy to follow and find what I needed to book a flight. I did go ahead and download the app and make an account so I can use those app again. Super easy. Super fast
.
by dhaquishie on 2019/11/07 18:01
.?
Great experience
by Ace killer64 on 2019/11/05 17:42
Love this app
Logging in
by Diane Fusting on 2019/11/01 19:30
Very difficult. Won’t accept email address. Only one I have ever had. Very FRUSTRATING
St Maarten trip
by tamiterw09 on 2019/10/28 00:50
So far so good Except when I was trying to get a room before our early flight! Had to do it separately or else it took me to where we were going and I didn’t need that. But my trip last year was perfect
Great way to see all flights
by MAGAMissy on 2019/10/24 21:57
I love that this gives me all flights at a great price but the insurance is just so restrictive and not worth it.
Horrible company
by Tony Randazzo on 2019/10/20 18:46
Stay away from this company, they do not tell the truth and it will cost you money!!! They are not loyal to their customers!
Love
by carapecosa on 2019/10/15 20:17
I love this app I can access very easy for hotels and flights
Trip to St Pete Beach, FL
by jeanverd on 2019/10/14 10:34
3 of us gals used CheapTickets.com to plan our October Birthday celebrations and put together a package deal with room and flight! Found a deal that was perfect for our price and needs. Flew with Spirit Airlines to St Pete Beach, FL for a 4 night 5 day stay at The Dolphin Beach Resort and returned on Frontier Airlines. It was perfect. Everything went very smooth from booking live with CheapTickets.com to all details with Resort and Airlines!! Great job CheapTickets.com!! We will definitely use you again for our next trip!!
Nice
by teng-ene.. on 2019/10/12 18:56
Im loving it so far..
Can we get this done
by dkbeach44 on 2019/10/12 03:05
I had my flights already why is everything falling apart I just want the original trip I booked I don’t want to play the account nonsense I’ve signed in three times in a half hour I just want to pay for the original round trip I chose can someone just call me should be done already 360 913 1116 my name is Darren I don’t want to keep going in circles
Best of the best
by DrOrtiz87 on 2019/10/10 05:04
I love traveling and using this app makes everything so simple and cheap...I definitely recommend this app.
Cheap tickets???
by Adub216 on 2019/10/05 20:59
The business name has cheap tickets in it! Where are all the cheap tickets? Where?
Great customer service
by IsuperCOOL on 2019/10/05 19:46
Always easy to book and great prices. Had a need for customer service and agent was pleasant and very helpful in resolving problem and processing refund due to my error in booking. Thanks.
Customer service
by elmrush on 2019/10/02 23:21
Your customer service is awful and they are rude. I’ll book our flights on my own. Thanks for nothing!!
Fix update!!!
by Game pro w on 2019/09/29 05:39
New update will not let me open the app. Please fix. Very inconvenient due to the fact that my vacation package is on here and can not open it.
Cancelled booking and still charged
by G.M.Brown on 2019/09/24 12:13
This is a horrible site to book off. Their customer service is horrible. Every time you let them know about a charge to your account that’s invalid they say you’ll get a refund sent and it’s never sent. Their pictures for the hotels are a lie because it’s nothing like that in person. I asked for a case number to be sent to me and he said he had my email and I asked him to read it back to me and it wasn’t even my email then he said it will be sent in 5-10 mins and someone will contact me via phone with 24 hours. I never received an email it’s been past 24 hours. They are trying to avoid giving me my refund. I would not recommend doing bookings with this site.
good price
by zohnax on 2019/09/18 06:41
Really easy to book and good price
Cheaptickets is fantastic
by nstukan on 2019/05/02 01:45
Don’t listen to the stupid reviews that say this is a horrible site. This site has been very easy to use and has provided the best pricing on flights overseas for my past 6 years of traveling using them. I recently book flights for vacation to St Thomas from SFO. I found flights that were $150 per person lower than any site and the airline ( Delta) could not even match. This was for 6 adults. I needed to change the trip to 1 day later departure (it was within the 24 hr cancellation period) and they rebooked the new flight and canceled the old reservation easily over the phone. The customer service I received was excellent and they even booked my seats on the spot that I could not do with the old reservation. All at the same price and no extra charges. Use these guys if you want to save money on your airfare.
Cannot join reservations if you are wife making reservation
by Rose Trillium on 2019/05/08 21:41
I booked one reservation as a guest, the second reservation I created a login. The CheapTickets app asked me if I had other reservations made as a guest to add to my account, and a link to add that reservation. Yes! This is exactly what I wanted to do. All it requires is your email and itinerary number of the guest reservation. (The email is of course the same.) it would not work, so I called customer service and spoke to someone named Ken, who said it was not an option! I said why, because on the first reservation they asked for additional guests names, and I gave my husbands name, which is different. Even though the receipt for the earlier reservation is in my name, they changed it to be the male/ husband name in their system. Spoke to manager, Joy, and she confirmed, that even though both reservations were made with the same email, same address, same credit card, by me, on the earlier reservation they had my husband as the lead person, and could not join the reservations. I think from now on my husband will always be nameless, unfortunately. Sad state of affairs for this app.
Never use these guys
by Ts'ao-ts'ao on 2018/11/14 15:01
Bought two round trip tickets, had credit card charged, received email confirmation, not tickets. Called twice, was assured the tickets were queued and would arrive in one hour via email. No tickets, called again, same assurance. Next morning charge was gone from my Visa, another call and they said no tickets, sorry AMERICAN DOG, and go book somewhere else. Third world ISIS personnel. Probably in Peshawar. Before he hung up on me the third time after screwing us, he said “Merry Christmas” and broke the connection. You are an idiot if you use them, and give them all the personal and credit card information they seek. Definitely the worst app I have ever used on Apple. Shame on you Apple, for letting them in. Steve Jobs is turning in his grave. Apple was once a great company.
So practical and convenient!
by Hong kong Serge on 2018/12/25 14:46
I really enjoy this App. I retired last December from a corporate job and since then have to book my own travel. No more assistant and corporate travel I could initiate with a phone call. Luckily, I gained my independence with this App. I find CheapTickets easy, intuitive and cost effective. I just planned a 25-day, multiple cities tour of Europe using the app. The best travel experience ever. It has become my go-to solution for all my travel now. I strongly recommend it to everyone doing leisure or business travel!
THE WORST! BEWARE!
by heheowjd on 2020/06/29 15:28
This is the WORST booking site to book through. I travel a lot so I am always trying to find a good deal, which is what they offer so that’s why they even get 1 star. My flight was changed months before I left but I was never notified. When I got to the airport at 3:45AM to check in for a 5:30AM flight, I was notified by the front desk that my flight had been changed to 8:00AM. Cheap tickets never notified me about this change. My return flight was also changed by 4 HOURS!!!! I was never notified about this either. Had I not asked the front desk at the airport to reprint my itinerary I would have never known that my flight was changed. I called cheap tickets about this and they were NASTY AND RUDE about the situation. I spoke to a supervisor and she was extremely rude and unwilling to help me. She was actually laughing at me as I was telling her my problem. NEVER BOOK THROUGH THIS COMPANY!!!!!!
Extra cash with no reward
by deraywilson on 2018/07/16 18:34
I bought a cheapticket and even paid for the insurance to change it if needed. When I went to change it, I was told to give it to my insurance company for a refund. This was not why was advertised. I bought the insurance so that I could change it. Then, when I arrived at the gate, I had to pay an extra $50 because they said that I was only allowed one bag but when I bought the ticket, I bought it with luggage. This is a scam and I am not happy. I’ve used to use Cheaptickets in the past but I will never use it again and will advise my friends, family, and company against it. Since I am upper management, I will make this know. Please stay away from this site, what they say you get is not what you will receive. I would prefer to buy a ticket straight from the counter. Atleast then I know what I’m getting up front. Not happy passenger, Derek
Bait and Switch
by Ljdjdjdnxnj on 2019/12/19 17:55
I was sent a push notification to check in early for my flight tomorrow. While in the CheapTickets app I was given the opportunity to upgrade my economy seats to economy premium for $16 per ticket. I clicked on it. I was then redirected to another site where I was given the chance to select my new upgraded seats. I did and checked out. It’s not until then that I realize I was not charged $16 per ticket, instead I was charged over $30 per ticket. I called CheapTickets and explained to them what had happened. I was told I should have known I was at United Airlines site. I did not. This smells of the classic bait and switch. CheapTickets got my attention with the $16 per ticket upgrade, the bait. Then came the switch with United Airlines for over $30 per ticket upgrade. Be warned. Look at CheapTickets push notifications carefully. Good luck to all.
Upgrade Choice
by boricua973 on 2019/07/26 16:39
I was paying for a round trip for 2 when I got a window asking if I wanted to upgrade our tickets to first class/business class. I hit yes and received confirmation of the tickets with the upgrade. The next day as I realized that we didn’t get a choice to pick the seats I went in the website to find out that out of 3 plane rides we were taking only one was first/business class. I immediately called the 844 # to be put on hold, be transferred to Seth the supervisor who knew less than the customer service rep. Needless to say I got an “I’m sorry, and have a nice day” and I’m out $400 because the offer is only if the airline I’m flying has available seats which ours did not have. #Iwantmymoneyback #ripoff
Decent
by OliveThicketJones on 2019/06/29 22:20
The simplicity of the website is favorable but the availability and willingness to help costumers not so much. Made a booking to Coney Island (which wasn’t actually cheaper than just buying tickets there, first mistake) and needed to make a correction to the booking but that’s against policy apparently. Only the confirmation email informed me that changes and and refunds are not a possibility. Me, being the optimistic person I am(second mistake), called to see if changes could be made. Not only did costumer service toss me back and forth from the park’s services, but they also were of zero help. In conclusion, only use if you make very certain bookings and know you won’t need any help with your booking.
App prices more than many website
by Boogster54 on 2018/01/25 01:29
This app used to be great but changed a couple of years ago. I now find I get better prices on the main website but I have to fiddle around with different airlines in advanced options. If I don’t do that prices are higher. I still use cheap tickets to book and have been for about 5 years, but it’s a shame that an app that worked so well before is now pretty much useless to me.
Cancelled booking and still charged
by G.M.Brown on 2019/09/24 12:13
This is a horrible site to book off. Their customer service is horrible. Every time you let them know about a charge to your account that’s invalid they say you’ll get a refund sent and it’s never sent. Their pictures for the hotels are a lie because it’s nothing like that in person. I asked for a case number to be sent to me and he said he had my email and I asked him to read it back to me and it wasn’t even my email then he said it will be sent in 5-10 mins and someone will contact me via phone with 24 hours. I never received an email it’s been past 24 hours. They are trying to avoid giving me my refund. I would not recommend doing bookings with this site.
Absolutely the worst
by efitjunkie on 2020/03/11 23:20
It is 7:15pm and I have been trying to get a hold of cheap tickets since 8am just to cancel a flight and get my money back. It’s been an on going back and forth calling between jet blue telling me that I need to get in touch with cheap tickets because that’s where I purchased my ticket. Which MAKES SENSE. And cheap tickets has been giving me the run around of why they can’t refund me. It got to a point where I asked for a supervisor. And every time I was getting close to getting to the bottom of it, the phone just all of a sudden hang up and when I try calling back, all of a sudden they having technical difficulties and their call monitor would hang up the call. Moral of the story DONT WASTE YOUR TIME WITH THIS COMPANY!
Frank Lepore
by FrankL11111 on 2019/06/25 22:53
I totally agree!! I have never had issues with this site! I tried booking my flight using the airline site directly as I thought they may have lower fares, but I spent hours trying to get my flight booked and didn’t even succeed in the end. So I went to the Cheaptickets site and found the exact same flight I was trying to book, and the cost was only $15 extra!! Needless to say, I got my booking done in 2 minutes flat!
Scam!!!!!!!
by Hampton0503 on 2018/11/30 14:57
Do not book hotel rooms from them! They are scammers! They overcharged big time! When I checked out from the hotel they handed me a receipt and told me that should be the amount not the one I paid through this crappy Cheaptickets! When I filed dispute, cheaptickets won’t return my money! I got charged twice! One from the hotel and them. Why overcharged and won’t even check with the hotel?? Scammers!!!!! It’s so sad because I’ve been using this app for flight tickets. My first time using them booking hotel room and this happened. I’m never going to use this ever again. It’s a waste of time having to keep track dispute claim when you already have an actual receipt from the one you paid for.
The worse app
by lvpaura on 2020/11/13 14:26
I purchase a TK a year ago for my dad my dad passed away before his flight ..I cancel the TK I’ve been waiting for my refund for one year to know they tell me it’s nothing they can do...Today I open my email : I got this email from them.. Dear CheapTickets Cutsomer, Thank you for contacting us regarding your refund request for your flight reservation with JetBlue Airways. We have received your request that you wanted to have a refund on your cancelled flight reservation. We would like to inform you that we can no longer access the ticket. As per checking on your account, you purchased the ticket last 23 Oct 2019. It only showed cancelled with a credit, and the ticket validity is up until 23 Oct 2020 only. With that being said the total amount of the credit was forfeited already. We wish our response could be more favorable. We hope that you will still give us the opportunity to assist you with your travel plans soon. Thank you for choosing CheapTickets. Best, Sharon C. Supervisor, CheapTickets Customer Service Team.
Rental cars
by PAAM21 on 2020/12/29 02:55
I use this app for all my rental car needs and have never had any issues. Book it on the app, no credit card needed to secure, and pay for the car when you return it. I’ve never had any issues on my arrival the reservation is always in the system and the car is waiting. I would recommend for all your rental car needs.
Not worth the hassle
by watcarn on 2020/05/29 21:40
I would rather pay the extra money for airline travel than have the hassle I’m going through right now trying to cancel a trip to Las Vagas. Originally had everything set for Nonstop leaving and Returning- now Frontier Airlines has changed my Return nonstop flight to a lay over in Denver for several hours- like all day long stuck at another airport. I don’t want to do this, and getting a hold of someone to change it or cancel and get refund has proved to be a headache. Don’t worry about saving a few bucks. For piece of mind book directly through the Airline you like the best. Remember, YOU GET WHAT YOU PAY FOR SO WHEN IT SAYS “CHEAP” ITS CHEAP EVERYTHING INCLUDING SERVICE!
Never again!
by The King's kid! on 2019/12/30 06:58
I will never ever use your service. You continued charging me for seats; baggage. More expensive then I originally anticipated. My flight going was satisfactory. My flight returning was fine from New Port News to Charlotte. Then the departing gate changed after having walked 20 minutes requiring a wheel chair. The flight back to Fort Lauderdale was an absolute nightmare that seemed to go on for three hours when my luggage arrived to the many of the passengers that behave abominably. Of course that was not your fault or your responsibility. But for a company that calls themselves " Cheap tickets" you sure are liars! And I will never use your company again!
Used for years
by Gator 798 Pipeliner on 2021/03/29 01:32
I’ve been with this company now for approximately five years you call them they’ll take care of you you have a problem I’ll take care of you you’re decent company good people from around the world that are willing to help you because they understand the workingman
Said package was booked but they lied
by Bombastic5 on 2019/06/29 21:04
Bought package trip for my family and I to orlando and was under the impression that my roundtrip ticket was confirmed. After checking out of the hotel and heading to the airport I realized my return home ticket was not confirmed and was never confirmed. I never got anything saying it wasn’t. Spoke to customer service and they could not say why that portion wasn’t confirmed. I now having to spend $1600 on return trip instead of $370 with the package I tried to book. Customer service was not helpful and as a manager I spoke to said I only booked a one way trip which I know for a fact was not true.
No way to contact that I can see!
by not with Cheap tickets again on 2019/08/29 15:10
I booked a flight with CheapTickets. The airline changed the flight. The change does not suit my needs. I NEVER book 3rd party but did this time as the airlines website was difficult to make Payments on. I’ve had Airlines change flights before, I contact them, tell them this doesn’t suit my needs & im put on a flight that does. I can not find any phone number to contact cheap tickets. I’ve responded to the email but have heard nothing back. This is an incredibly expensive trip I’m taking & the flight is much later than the earlier flight. NOT HAPPY!
Total Rip
by Justvonte on 2018/01/08 23:48
I’m a new military member and a broke one. So when I was told originally I would have to find my trip to my first base since I was taking leave, I thought to do it in advance. I was under the impression I would just get reimbursed the price of a ticket from my training base to my first base. I purchased the protection plan thinking that it would come in handy if I had to change or cancel. Low and behold I end up having to cancel and not even able get a refund for the ticket I’ve spent money I didn’t really have at the time. I won’t be using this again.
Do Not Use
by Johnhar271 on 2017/11/18 02:49
I made reservations (even paid extra to guarantee them) 3 weeks early. I spent those 3 weeks arguing with people in India about how they kept messing up my tickets. At one point I didn’t even have return tickets. They said go anyway and to trust them. Worst part is when I called the airline I found out this company uses Expedia to book for you and they charge you $95...if you have time to waste and funds to rebook tickets overseas when you find out you don’t have tickets, then use these people. I’d never use them again myself (or Expedia)
Awesome website
by kinghushhush on 2020/01/03 20:08
Just purchased two round trip tickets to Greece from Portland,Oregon. I did a hotel bundle for only 1 night at a hotel and it saved us $500! Unbelievable! Thank you Cheaptickets and also the representative that I talked to on the phone, she was very professional and she gave me all the information I needed. Thanks again!
Best Travel Site
by YoShar706 on 2019/06/04 04:05
I have been using CheapTickets for almost 20 years now. I never find a better price anywhere and it is so easy now to book a flight, I almost thought I forgot a step! This is seriously the best site and even when you call for customer service, they are excellent.
Happily surprised with Cheap Tickets
by sandhano on 2019/03/11 21:35
I have been almost exclusively with Kayak for over ten years now, traveling huge amounts. I seem to be switching over to Cheap Tickets. Their app is awesome and their prices are slightly better. Very user-friendly. Happily surprised. I love to have my trips handy in the app whenever I want to check a booking.
A joke
by Smcque001d on 2020/08/14 18:44
I have a reservation scheduled for TODAY & I’m currently on hold (for an hour) becauSe when I called to change (ONLY THE PICKUP TIME) I was/am being advised that “they’re vendor” ENTERPRISE IS OUT OF THE CAR WE RESERVED!!!! We are 2 hours from the time we are supposed to leave (with my children), NO ONE CALLED ME, and now we are being told the car isn’t available. Unbelievable. Maybe they don’t know what the word “RESERVATION” means or maybe the left hand doesn’t speak to the right but there is surely a disconnect! If you don’t want a wrench thrown in your travel plans-I 500% WOULD NOT USE CHEAPTICKETS OR ENTERPRISE!!!!
If I could give zero stars I would
by litte miss queen on 2020/06/05 23:31
Save your money. They cancel your flights last minute without notification. When you customer support they tell you “they can’t do anything about it” but they are the ones that canceled not the air lines! I paid a ticket back in February for middle of June and just got notified that they canceled my flight a week before. Then processed to tell me I could buy a new ticket for the same exact flight. Terrible customer service & price gouge in this difficult time! This is a terrible company!
Trustworthy
by Mike Bianco on 2020/10/12 19:58
I have used cheap tickets for many many moons, I was a student when I first discovered this company. After them many came out with similar concepts and names. There is no comparison, they grew their services and maintain integrity and fairness. Yes their prices are still the best and the service is outstanding
Reservation Desk Horrible
by LuckyLika on 2018/08/03 14:46
I’ve booked this through CheapTickets, like several other hotels in the past. Every single one of them I was able to call the day before to confirm my reservation. But I called to confirm my reservation to this Marriot and they were extremely rude to me and refused to confirm if my name is showing. He said he has nothing to do with this reservation? What? Will I have a room when I’m there? I book hotels through CheapTickets for years and Every hotel was very nice about reconfirming. It was surprising the a Marriot would have egotistical impolite unskilled crew.
Cheap reward disappears quickly
by Pop Xmas 2014 on 2018/05/21 01:38
I booked a Flight from Newark, NJ to SF using United through cheap tickets. The only benefit (difference) was accumulating “cheap rewards”. Using United’s web page gave me the exact same price. What I did not know when I booked through cheap tickets was that these rewards would expire in a few months and I’d have to contact United for my seats. Since I don’t do trips before these rewards expire, they are worthless. In the meantime I have to worry about seats. If I booked through United, my seats would not be an issue.
Cheap tickets
by RASE Inc on 2019/06/07 23:38
My husband purchased these tickets. Our names were spelled wrong even after he spelled it out for the agent. The original tickets had to be cancelled and repurchased. Two seconds later he had to pay more for the tickets even though it was the agents fault for spelling his name wrong. Both of us were highly upset about this incident. Really think we should be compensated with 2 free tickets.
Dang near homeless
by Baffled- on 2019/11/11 23:50
We had a wonderful trip planned, and when arrived at the hotel, instead of getting a two bed room as requested, the hotel only showed one bed for our entire stay. However!!!!! The hotel was very accommodating for our needs. We had to change rooms twice so we could have two beds, plus we had to pay an upgrade fee. CheapTickets:( has to step up theirs game. The hotel said that this happens all of the time.
Cancelling / Rebooking
by Diva Aunt on 2019/03/08 00:21
I did not realize I had chosen the wrong airport until after I booked the flight. I called Cheap tickets within five minutes , I spoke with two different woman and they were extremely nice, caring , and efficient!!! They helped me cancel and rebook all within twenty minutes
Cheap is good
by Greenemonkey41 on 2019/03/20 13:07
This is the place to go to plan a vacation really good prices on flights hotels etc. doesn’t get any better then this unless u have family who work at a hotel I don’t so this is where I go for flights car rentals and hotels
Horrible!!!
by Hello12457 on 2018/03/04 06:26
Tried to book got error saying price changed. Ok. Tried to book at new price, didn’t go through said price changed again to original amt. Ok. Tried again. No good. Called customer service. Told that can happen. Got notifications of 3 credit card charges. Customer service said it would fall off in 7 to 10 days. So no booking and 3 credit card charges. Booked with Southwest. Still waiting for credit charges to fall off. Never ever using this site again.
Changing reservations
by Techinsasha on 2019/09/08 19:48
Be warned: You can cancel reservations for free within 24 hours but you CANNOT change them for free. Then when you ask to cancel, so you can make the changes yourself, CheapTickets keeps your money for days, so you can’t use it to make the reservation change. Very frustrated and annoyed!!!! Make sure you don’t need to make any changes or you may miss out on reduced fairs by using this app. Easier just to book through a travel agent or airlines.
BAD - SCAM
by AmericanDSLR.com on 2020/03/23 13:04
App is lacking important information and I wouldn’t use it again anyway becuase Customer service hangs up on me every time I finally get through. I have been unable to contact trying daily for 2 weeks. Currently they have stolen my money. Use any other app. Kiwi is also bad. UPDATE Called again today and 5 different agents hung up on me. They REFUSE to send me an email confirming a refund is due. Though they are happy to tell me over the phone with no proof. They seemed to get a little scared when I said I was recording the conversation but I doubt the guy with a Filipino accent is actually named “Miguel”, or the Indian girl is actually “Sally”. So tell me developer - what about the coronavirus causes your agents to hang up on me and give fake names and refuse to send proof that a refund it due??
St Maarten trip
by tamiterw09 on 2019/10/28 00:50
So far so good Except when I was trying to get a room before our early flight! Had to do it separately or else it took me to where we were going and I didn’t need that. But my trip last year was perfect
Zero help
by Beppa1130 on 2021/02/21 15:02
I was trying to change my reservation because we were getting our 2nd vaccination the day before and I was afraid we would be sick (we were fine) but time was of the essence in changing my reservation, which the hotel was fine with because I already called them. A “concerned team member” was supposed to get back to me within 24 hours and just never ever got back to me. I have used this service for 20 years and NEVER AGAIN.
Quality
by Ecuadortraveler on 2020/03/08 07:11
I’ve been using CheapTickets for years now and it has never disappointed. Best prices, best prompt service and completely trustworthy. Forever my go to for flights, hotels and/or auto rentals.
Fails to update
by Angelheartmom on 2021/01/11 03:22
This app failed to update my flight information. If I had not logged into United airlines to check in I would not have know that this flight had been canceled by the airline and was put on a flight 4 hours earlier and with a 6 hour layover! No way contacted the airline got a reimbursement and changed flight to American Airlines. Just 18 before flight at a decent price.
This site steals your money
by My3Pugs6038 on 2020/09/23 19:04
I booked 2 flights with CheapTickets and bought more expensive tickets that included 1 checked bag and better seats. Neither United Airlines nor American Airlines would honor the upgrades and CheapTickets has been evasive and refuses to respond to direct questions about the problem. This company simply steals your money. In the end, you will pay less if you just book your flight directly with the airline website.
Life Saver !
by NejPan on 2019/11/18 08:57
I have been booking last minute business and holiday trips for years All over country and this website is a life saver ! I hv booked best and super cheap tickets Last minute! Fast and easy too with the app ! Thank you !
My first trip with CheapTickets
by Terri808 on 2019/11/09 15:51
The web site was super easy to follow and find what I needed to book a flight. I did go ahead and download the app and make an account so I can use those app again. Super easy. Super fast
Consistently great
by E!Man on 2018/07/05 22:27
This is my go-to hotel reservation app. The prices are generally lower than other apps AND often better than the hotel’s own site. I’ve never once had a problem.
Trying to cancel my flight
by THE WORSE EVER! on 2020/03/13 04:20
This has been the worse experience, I have tried to call and cancel my flight 4 times today each time I have been hung up on. I tried to do so online and I’m getting a message saying I can’t cancel online please call. I will NEVER use CheapTickets again and I DO NOT recommend you using them either unless you want to deal with the mess I have been dealing with in the last 24 hours.
Frustrating
by 66667!! on 2020/06/27 22:50
Trying to contact representative b/c CheapTickets cancel flight that I book 20 days out for Dr. Apt our of state and they took the payment and it’s getting closer to travel time, my ticket got cancel and they took the money, now I don’t have any money to catch another flight and cannot get a hold off any representatives or e-mail or text???? I don’t get it. I have spent so much of my free time trying to get help and resolve the issue, no such luck.
Truly cheapest
by Clairvoyant Lady on 2019/12/26 01:49
I have used this co for 10-15 yrs, and occassionally I will crosscheck (kayak etc.) and it always matches or beats other published airfares. Have only used for airline tix. I also find their site/app far less distracting - fewer ads? Ad placement?
Rating Trends
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App name
CheapTickets Hotels & Flights
Description
Save 16% off select hotels with promo code: APP16 Free cancellation on most hotels. Because flexibility matters. The CheapTickets app for iOS offers the ability to search and securely book the same selection of cheap flights, hotel rooms, rental cars and activities offered on CheapTickets.com. Plus, join our CheapCash loyalty program and start earning CheapCash on select flight bookings that you can instantly apply toward hotels in the app! Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. You can also find last-minute hotel rooms nearby and save 40% with mobile exclusive hotel rooms! HOTELS - last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Sort results by deals, price, or reviews. - Securely store your payment details for faster, easier, and safe bookings. FLIGHTS - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Search and book round trip or one-way flights. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! CARS - Search thousands of cars to find cheap, quality rentals. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. CheapTickets offers a simple, secure booking process, and 24x7 customer support. Use our convenient travel tools to view upcoming trip details, access address information and get maps for directions, receive alerts for flight delays, gate changes, hotel check-out times and more. The CheapTickets app uses information for analytics, personalization, and advertising. By using our app, you agree to our privacy and cookies policies. APP16 Coupon Code Terms & Conditions Subject to the restrictions set out in these terms and conditions, the 16% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Cheaptickets app by June 30 2021, for 1 or more nights of travel by June 30, 2022. Qualifying bookings instantly receive 16% off at check-out through the use of the promotion code. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking. After this one booking, the promo code will not be able to be used again, even if the booking is cancelled. Exclusions may apply and most major hotel chains are excluded. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer. Discounts are not redeemable for cash for any reason. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made. Any attempt at fraud will be prosecuted to the fullest extent of the law. Void where prohibited, taxed or restricted by law. Cheaptickets reserves the right to change or limit the promotion in its sole discretion. Usual booking terms and conditions apply (see https://www.cheaptickets.com/p/info-other/legal.htm) and all bookings are subject to availability.
Military discount
by coupons2 on 2021/04/05 21:20
Is there a way for military to get discounts on flight/ car rental
Account info. unable to correct information
by wrong name 2 on 2021/04/02 02:09
Not user friendly
Agent Unavailable/ Chat Unavailable / Cancel Unavailable
by sharj5 on 2021/03/29 04:13
Everything is unavailabe when you need to cancel even though it says free cancellation for 25 hrs! Do not bother with this site and buy your tickets somewhere else.
Used for years
by Gator 798 Pipeliner on 2021/03/29 01:32
I’ve been with this company now for approximately five years you call them they’ll take care of you you have a problem I’ll take care of you you’re decent company good people from around the world that are willing to help you because they understand the workingman
Prices
by donnamtheresa on 2021/03/20 01:08
Much higher prices on the App than using the website.
it is very good
by KIRITOSAOAA on 2021/03/19 03:50
The app is very and all but there are a few things such as they do not show all the activities in the area that you are visiting they might show things from countrys or states bearby but other than that this app is great!!!
Love ❤️ CheapTickets
by dmo rxrrd on 2021/03/12 22:29
I have been using CheapTickets to fly out of the Carolinas for many years ! Didn’t know I could use others for AA and Southwest 🤷🏾‍♀️ AA is the best ! I was giving the Stewardess set at the front of the plane ✈️ #copilot
Horrible App
by ttt0806 on 2021/03/06 13:37
Booked a trip for me and my son. Typed in all our information and it dropped off my son and now it won’t let me add him back or buy a separate ticket. 😡
Cant find my reservation
by cant find my reservation on 2021/03/05 19:57
Have booked a flight even with me using my tracking number they can’t find my flight
Zero help
by Beppa1130 on 2021/02/21 15:02
I was trying to change my reservation because we were getting our 2nd vaccination the day before and I was afraid we would be sick (we were fine) but time was of the essence in changing my reservation, which the hotel was fine with because I already called them. A “concerned team member” was supposed to get back to me within 24 hours and just never ever got back to me. I have used this service for 20 years and NEVER AGAIN.
Loyal customer
by bellarosenavamiaformesis on 2021/02/10 18:24
Been using this site going on 10yrs. Has never let me down.
User friendly
by Tamara Allen on 2021/01/18 23:07
My favorite app. We travel monthly for pure enjoyment- CheapTickets beats everyone, is so easy and 100% reliable.
All my info disappeared
by Chjmqq on 2021/01/12 15:48
Yesterday i open the app and all my info disappeared and tried to sign in with my email and password and says that it is wrong. Nobody hacked the account or changed anything so something is happening
Fails to update
by Angelheartmom on 2021/01/11 03:22
This app failed to update my flight information. If I had not logged into United airlines to check in I would not have know that this flight had been canceled by the airline and was put on a flight 4 hours earlier and with a 6 hour layover! No way contacted the airline got a reimbursement and changed flight to American Airlines. Just 18 before flight at a decent price.
Not working anymore
by GoonPrincesz on 2021/01/02 13:45
No packages found
Rental cars
by PAAM21 on 2020/12/29 02:55
I use this app for all my rental car needs and have never had any issues. Book it on the app, no credit card needed to secure, and pay for the car when you return it. I’ve never had any issues on my arrival the reservation is always in the system and the car is waiting. I would recommend for all your rental car needs.
Lost my ticket
by 17193740 on 2020/12/20 21:42
Somehow cheap tickets lost my booking that I had booked with them and then never gave me any credit to use towards a flight or give me my money back. Had trouble communicating with their text app so I decided to call them I got dropped numerous times and at the end they told me that they were sorry for the inconvenience but they couldn’t do anything about it.
Credit
by Boiler2283 on 2020/12/11 02:26
If you have a credit imagine it being an awful experience. As if covid isn’t hard enough cannot seem to get my money. Or...even get a clean answer of the credit amount. 13 hours on chat and phone calls thus far...no resolution.
Great but...
by Exciting :) :) on 2020/11/28 22:13
This site is awesome but it has been difficult to book your pet on here so therefore I have to call the company to make sure my dog gets on the plane with me and then I get charged more for it.
Super supportive
by Sandy jock on 2020/11/25 15:24
I had to change my flight. The young man was so helpful and worked hard to get Me out and back on the days I needed. Hopefully I made it clear how Much I appreciated his help.
The worse app
by lvpaura on 2020/11/13 14:26
I purchase a TK a year ago for my dad my dad passed away before his flight ..I cancel the TK I’ve been waiting for my refund for one year to know they tell me it’s nothing they can do...Today I open my email : I got this email from them.. Dear CheapTickets Cutsomer, Thank you for contacting us regarding your refund request for your flight reservation with JetBlue Airways. We have received your request that you wanted to have a refund on your cancelled flight reservation. We would like to inform you that we can no longer access the ticket. As per checking on your account, you purchased the ticket last 23 Oct 2019. It only showed cancelled with a credit, and the ticket validity is up until 23 Oct 2020 only. With that being said the total amount of the credit was forfeited already. We wish our response could be more favorable. We hope that you will still give us the opportunity to assist you with your travel plans soon. Thank you for choosing CheapTickets. Best, Sharon C. Supervisor, CheapTickets Customer Service Team.
Emergency travel!
by HotLanta! on 2020/11/11 22:19
This sure was amazing! I was able to get a flight that was affordable and on a major airline! Will never shop anywhere else!
No credit still to my account after 2 weeks cancelling a flight
by Eleighbintn38 on 2020/11/10 08:41
I cancelled my flight last minute due to sickness and still after calling twice no credit to my account.
Travel
by JNDallas on 2020/11/02 15:57
Very easy to use and trustworthy
Trustworthy
by Mike Bianco on 2020/10/12 19:58
I have used cheap tickets for many many moons, I was a student when I first discovered this company. After them many came out with similar concepts and names. There is no comparison, they grew their services and maintain integrity and fairness. Yes their prices are still the best and the service is outstanding
Service
by yyyygh5v on 2020/10/11 22:44
Service is no exist
Love this app
by mistymesh on 2020/10/04 06:19
If you guys like to save money this is the right app to have. I have downloaded plenty of app like this one, but oh boy nothing like this app this is my # 1. I use it to travel and I save so much money with them. I have compared prices with other apps but this one beats all of them. I pay from Florida to Philadelphia $37.00 on a one way fly and I compared to other that wanted much more. I highly recommend
This site steals your money
by My3Pugs6038 on 2020/09/23 19:04
I booked 2 flights with CheapTickets and bought more expensive tickets that included 1 checked bag and better seats. Neither United Airlines nor American Airlines would honor the upgrades and CheapTickets has been evasive and refuses to respond to direct questions about the problem. This company simply steals your money. In the end, you will pay less if you just book your flight directly with the airline website.
Thieves and fakes
by supermomtiffani on 2020/09/22 06:08
My card was charged twice and then got a notification that the flights were no longer available.
CheapTickets
by so4rclips on 2020/09/02 15:56
This is the best site to purchase tickets, they beat everyone. I really like the quality of service I get when I need help. Always professional and accommodating.
A joke
by Smcque001d on 2020/08/14 18:44
I have a reservation scheduled for TODAY & I’m currently on hold (for an hour) becauSe when I called to change (ONLY THE PICKUP TIME) I was/am being advised that “they’re vendor” ENTERPRISE IS OUT OF THE CAR WE RESERVED!!!! We are 2 hours from the time we are supposed to leave (with my children), NO ONE CALLED ME, and now we are being told the car isn’t available. Unbelievable. Maybe they don’t know what the word “RESERVATION” means or maybe the left hand doesn’t speak to the right but there is surely a disconnect! If you don’t want a wrench thrown in your travel plans-I 500% WOULD NOT USE CHEAPTICKETS OR ENTERPRISE!!!!
Booking Made Easy
by Clara'sLove on 2020/08/11 17:00
I can book hotels, flights and rentals and compare.
Bait and switch
by korty-korto on 2020/07/29 00:09
Do not use this terrible app. I search for flights and it shows me a good price and then when I select and go to check out it raises each flight price by over $100. You just lost a customer.
Great
by Shortii dah khid on 2020/07/28 14:40
I love this app 🔥🔥🔥🔥🔥🔥
Summer Vacation
by debreas on 2020/07/15 20:57
We saved about $1,000 on our vacation using this app and aaa.
THE WORST! BEWARE!
by heheowjd on 2020/06/29 15:28
This is the WORST booking site to book through. I travel a lot so I am always trying to find a good deal, which is what they offer so that’s why they even get 1 star. My flight was changed months before I left but I was never notified. When I got to the airport at 3:45AM to check in for a 5:30AM flight, I was notified by the front desk that my flight had been changed to 8:00AM. Cheap tickets never notified me about this change. My return flight was also changed by 4 HOURS!!!! I was never notified about this either. Had I not asked the front desk at the airport to reprint my itinerary I would have never known that my flight was changed. I called cheap tickets about this and they were NASTY AND RUDE about the situation. I spoke to a supervisor and she was extremely rude and unwilling to help me. She was actually laughing at me as I was telling her my problem. NEVER BOOK THROUGH THIS COMPANY!!!!!!
Perfect
by sweethgoodiness on 2020/06/29 02:43
The room are right for me
Frustrating
by 66667!! on 2020/06/27 22:50
Trying to contact representative b/c CheapTickets cancel flight that I book 20 days out for Dr. Apt our of state and they took the payment and it’s getting closer to travel time, my ticket got cancel and they took the money, now I don’t have any money to catch another flight and cannot get a hold off any representatives or e-mail or text???? I don’t get it. I have spent so much of my free time trying to get help and resolve the issue, no such luck.
Nightmare
by carmen300 on 2020/06/11 16:36
They take to to answer and when they do they say oh seems like you are not connected anymore bye... yes I was still there waiting
Awesome
by corpdali on 2020/06/10 01:09
They are always responsible for the best results when you were searching for great tickets
Best app for flights
by Jkak*81 on 2020/06/07 06:13
This app is so easy to use and it finds you the cheapest flights. I’m so happy with this app
If I could give zero stars I would
by litte miss queen on 2020/06/05 23:31
Save your money. They cancel your flights last minute without notification. When you customer support they tell you “they can’t do anything about it” but they are the ones that canceled not the air lines! I paid a ticket back in February for middle of June and just got notified that they canceled my flight a week before. Then processed to tell me I could buy a new ticket for the same exact flight. Terrible customer service & price gouge in this difficult time! This is a terrible company!
Not worth the hassle
by watcarn on 2020/05/29 21:40
I would rather pay the extra money for airline travel than have the hassle I’m going through right now trying to cancel a trip to Las Vagas. Originally had everything set for Nonstop leaving and Returning- now Frontier Airlines has changed my Return nonstop flight to a lay over in Denver for several hours- like all day long stuck at another airport. I don’t want to do this, and getting a hold of someone to change it or cancel and get refund has proved to be a headache. Don’t worry about saving a few bucks. For piece of mind book directly through the Airline you like the best. Remember, YOU GET WHAT YOU PAY FOR SO WHEN IT SAYS “CHEAP” ITS CHEAP EVERYTHING INCLUDING SERVICE!
money return
by colocho10 on 2020/05/05 09:36
hotel in ne holland is closed and they no want return the money
Horrible customer service
by un happy traveler on 2020/04/23 06:10
Please everyone do not use Cheap tickets for anything The customer service is zero I have received no help with a problem since March 19th I am reporting them to the better business. Please go anywhere but cheap tickets
Cancel flight
by Double bogey girl on 2020/04/13 19:36
Trying to cancel a flight booking number 67226618 and your web sight says I don’t have one booked. How do I cancel it?
Bad customer service
by LedZep2564 on 2020/04/09 01:36
I’ve been trying to speak with someone to no avail. I need to cancel flight due to Corina virus. If issue is not resolved satisfactorily, I will never use these services again.
Very bad service
by bigjonjkl on 2020/04/01 04:23
Never use CheapTickets because they still your money. I tried to reach costumers service for three weeks and now body answer me. It’s impossible. Never for ever!!!
Love the app
by AmayaShark on 2020/03/30 04:09
This app was so easy to use!! And they really help get best prices
THE WORST
by TRUST ME (LC) on 2020/03/24 19:51
If I could give these people ZERO stars I would. They will steal your money and not answer the phone. DON’T BUY FROM CHEAP TICKETS!
BAD - SCAM
by AmericanDSLR.com on 2020/03/23 13:04
App is lacking important information and I wouldn’t use it again anyway becuase Customer service hangs up on me every time I finally get through. I have been unable to contact trying daily for 2 weeks. Currently they have stolen my money. Use any other app. Kiwi is also bad. UPDATE Called again today and 5 different agents hung up on me. They REFUSE to send me an email confirming a refund is due. Though they are happy to tell me over the phone with no proof. They seemed to get a little scared when I said I was recording the conversation but I doubt the guy with a Filipino accent is actually named “Miguel”, or the Indian girl is actually “Sally”. So tell me developer - what about the coronavirus causes your agents to hang up on me and give fake names and refuse to send proof that a refund it due??
Use them all the time
by Mrs M 2019* on 2020/03/20 19:24
Love using this website/App. Super user Friendly
The Bad company unprofessional customer service
by Nyky2 on 2020/03/19 14:09
Bad customer service after you get the ticket nobody help you to make any change you got call the airline company and in the airline company send you back to cheap ticket because they say you get that ticket by CheapTickets and nobody help you at all crazy service
Can’t find my booked reservations
by ishamomof9 on 2020/03/17 18:18
I bought my brothers ticket and have not received the information for flight it charged my credit card, where’s the flight information?? This is so frustrating, I dial the number and it hangs up, and there’s no way to get through, what is going on? And don’t blame it on the corona virus???😡😡😎😎
Cancel Flights
by DDO Richmond on 2020/03/16 19:50
HelpI😡
Unable to cancel flight even though I made sure I payed for the insurance just in case I needed to
by lorn1233 on 2020/03/14 23:04
Unable to cancel my flight even though I booked it with the flight insurance
Better communication
by milwaukeewisconsin5 on 2020/03/14 22:48
There should be a better way of communication especially when I have book a trip through you guys
Trying to cancel my flight
by THE WORSE EVER! on 2020/03/13 04:20
This has been the worse experience, I have tried to call and cancel my flight 4 times today each time I have been hung up on. I tried to do so online and I’m getting a message saying I can’t cancel online please call. I will NEVER use CheapTickets again and I DO NOT recommend you using them either unless you want to deal with the mess I have been dealing with in the last 24 hours.
Absolutely the worst
by efitjunkie on 2020/03/11 23:20
It is 7:15pm and I have been trying to get a hold of cheap tickets since 8am just to cancel a flight and get my money back. It’s been an on going back and forth calling between jet blue telling me that I need to get in touch with cheap tickets because that’s where I purchased my ticket. Which MAKES SENSE. And cheap tickets has been giving me the run around of why they can’t refund me. It got to a point where I asked for a supervisor. And every time I was getting close to getting to the bottom of it, the phone just all of a sudden hang up and when I try calling back, all of a sudden they having technical difficulties and their call monitor would hang up the call. Moral of the story DONT WASTE YOUR TIME WITH THIS COMPANY!
Quality
by Ecuadortraveler on 2020/03/08 07:11
I’ve been using CheapTickets for years now and it has never disappointed. Best prices, best prompt service and completely trustworthy. Forever my go to for flights, hotels and/or auto rentals.
Convenient
by medic1408 on 2020/03/06 03:13
Keep up the great work
Smooth One Stop Shop
by Bubbah - Marine on 2020/03/04 07:27
100% satisfied with Cheaptickets.com, have been a fan for many years and have never been disappointed. Recently traveled to Asia and CheapTickets made my emergency need for lodging accommodation a great experience. As well as a last second planning route through Las Vegas upon returning to States-Thank you Cheaptickets!
Ridiculous booking fees!
by cpalat on 2020/03/04 02:27
Their booking fees are $45 which negates any savings you think you might have received on the flight That is the fee just to use them to book your reservation. The airline fees and taxes are part of the ticket price but then they add this on top of it! Just reserve directly through the airlines and you will save more money
Terrible experience
by K775 on 2020/02/14 14:22
While printing boarding passes for my flight today, I was notified that my trip was cancelled!! The only email notifications were confirmations. The airline advised me that my flights were cancelled and Cheap Tickets NEVER notified me. Scrambling to find new flights....
LA so far so good
by Diesel kingsss on 2020/02/10 09:13
So far so good so far so good
excelente
by jeremikpr on 2020/02/06 18:39
fantástica apidacion
Stop with the SPAM
by jiggapimp4 on 2020/02/01 12:35
I can barely book anything on this APP because every 5 minutes is asking me to sign up for rewards....or share with friends.....or buy something else......
Terrible experience
by jayjay021188 on 2020/01/29 04:33
The hotel I booked through cheap tickets was absolutely filthy and disgusting I spoke to customer service three times and finally just gave up bc they refused to refund my money
Travel review
by correa 91170 on 2020/01/21 12:18
Favorite travel app. Best prices, period!
Thanks
by Velcro* on 2020/01/21 02:32
Thanks CheapTickets for helping out family reach our destinations safely and at great value. Mary E Beatson
Horrible App!!!
by Jhnrd on 2020/01/09 14:59
It can never find anything!!! Always says they are having technical difficulties!! Over this App!!
Frozen!
by disapointed21 on 2020/01/06 04:48
Frozen screen. I can’t do anything. Very frustrating.
Awesome website
by kinghushhush on 2020/01/03 20:08
Just purchased two round trip tickets to Greece from Portland,Oregon. I did a hotel bundle for only 1 night at a hotel and it saved us $500! Unbelievable! Thank you Cheaptickets and also the representative that I talked to on the phone, she was very professional and she gave me all the information I needed. Thanks again!
hidden fee
by ksm23agm22 on 2020/01/02 23:42
there must be some kind of hidden fee for this site. they were giving the best price until i went to pick the flight home and some how the price went up drastically
Never again!
by The King's kid! on 2019/12/30 06:58
I will never ever use your service. You continued charging me for seats; baggage. More expensive then I originally anticipated. My flight going was satisfactory. My flight returning was fine from New Port News to Charlotte. Then the departing gate changed after having walked 20 minutes requiring a wheel chair. The flight back to Fort Lauderdale was an absolute nightmare that seemed to go on for three hours when my luggage arrived to the many of the passengers that behave abominably. Of course that was not your fault or your responsibility. But for a company that calls themselves " Cheap tickets" you sure are liars! And I will never use your company again!
Truly cheapest
by Clairvoyant Lady on 2019/12/26 01:49
I have used this co for 10-15 yrs, and occassionally I will crosscheck (kayak etc.) and it always matches or beats other published airfares. Have only used for airline tix. I also find their site/app far less distracting - fewer ads? Ad placement?
Bait and Switch
by Ljdjdjdnxnj on 2019/12/19 17:55
I was sent a push notification to check in early for my flight tomorrow. While in the CheapTickets app I was given the opportunity to upgrade my economy seats to economy premium for $16 per ticket. I clicked on it. I was then redirected to another site where I was given the chance to select my new upgraded seats. I did and checked out. It’s not until then that I realize I was not charged $16 per ticket, instead I was charged over $30 per ticket. I called CheapTickets and explained to them what had happened. I was told I should have known I was at United Airlines site. I did not. This smells of the classic bait and switch. CheapTickets got my attention with the $16 per ticket upgrade, the bait. Then came the switch with United Airlines for over $30 per ticket upgrade. Be warned. Look at CheapTickets push notifications carefully. Good luck to all.
Cómo
by como bueno on 2019/12/10 03:08
Bueno
Great
by Wildfireme63 on 2019/11/23 04:22
So far soo good!
Life Saver !
by NejPan on 2019/11/18 08:57
I have been booking last minute business and holiday trips for years All over country and this website is a life saver ! I hv booked best and super cheap tickets Last minute! Fast and easy too with the app ! Thank you !
Dang near homeless
by Baffled- on 2019/11/11 23:50
We had a wonderful trip planned, and when arrived at the hotel, instead of getting a two bed room as requested, the hotel only showed one bed for our entire stay. However!!!!! The hotel was very accommodating for our needs. We had to change rooms twice so we could have two beds, plus we had to pay an upgrade fee. CheapTickets:( has to step up theirs game. The hotel said that this happens all of the time.
My first trip with CheapTickets
by Terri808 on 2019/11/09 15:51
The web site was super easy to follow and find what I needed to book a flight. I did go ahead and download the app and make an account so I can use those app again. Super easy. Super fast
.
by dhaquishie on 2019/11/07 18:01
.?
Great experience
by Ace killer64 on 2019/11/05 17:42
Love this app
Logging in
by Diane Fusting on 2019/11/01 19:30
Very difficult. Won’t accept email address. Only one I have ever had. Very FRUSTRATING
St Maarten trip
by tamiterw09 on 2019/10/28 00:50
So far so good Except when I was trying to get a room before our early flight! Had to do it separately or else it took me to where we were going and I didn’t need that. But my trip last year was perfect
Great way to see all flights
by MAGAMissy on 2019/10/24 21:57
I love that this gives me all flights at a great price but the insurance is just so restrictive and not worth it.
Horrible company
by Tony Randazzo on 2019/10/20 18:46
Stay away from this company, they do not tell the truth and it will cost you money!!! They are not loyal to their customers!
Love
by carapecosa on 2019/10/15 20:17
I love this app I can access very easy for hotels and flights
Trip to St Pete Beach, FL
by jeanverd on 2019/10/14 10:34
3 of us gals used CheapTickets.com to plan our October Birthday celebrations and put together a package deal with room and flight! Found a deal that was perfect for our price and needs. Flew with Spirit Airlines to St Pete Beach, FL for a 4 night 5 day stay at The Dolphin Beach Resort and returned on Frontier Airlines. It was perfect. Everything went very smooth from booking live with CheapTickets.com to all details with Resort and Airlines!! Great job CheapTickets.com!! We will definitely use you again for our next trip!!
Nice
by teng-ene.. on 2019/10/12 18:56
Im loving it so far..
Can we get this done
by dkbeach44 on 2019/10/12 03:05
I had my flights already why is everything falling apart I just want the original trip I booked I don’t want to play the account nonsense I’ve signed in three times in a half hour I just want to pay for the original round trip I chose can someone just call me should be done already 360 913 1116 my name is Darren I don’t want to keep going in circles
Best of the best
by DrOrtiz87 on 2019/10/10 05:04
I love traveling and using this app makes everything so simple and cheap...I definitely recommend this app.
Cheap tickets???
by Adub216 on 2019/10/05 20:59
The business name has cheap tickets in it! Where are all the cheap tickets? Where?
Great customer service
by IsuperCOOL on 2019/10/05 19:46
Always easy to book and great prices. Had a need for customer service and agent was pleasant and very helpful in resolving problem and processing refund due to my error in booking. Thanks.
Customer service
by elmrush on 2019/10/02 23:21
Your customer service is awful and they are rude. I’ll book our flights on my own. Thanks for nothing!!
Fix update!!!
by Game pro w on 2019/09/29 05:39
New update will not let me open the app. Please fix. Very inconvenient due to the fact that my vacation package is on here and can not open it.
Cancelled booking and still charged
by G.M.Brown on 2019/09/24 12:13
This is a horrible site to book off. Their customer service is horrible. Every time you let them know about a charge to your account that’s invalid they say you’ll get a refund sent and it’s never sent. Their pictures for the hotels are a lie because it’s nothing like that in person. I asked for a case number to be sent to me and he said he had my email and I asked him to read it back to me and it wasn’t even my email then he said it will be sent in 5-10 mins and someone will contact me via phone with 24 hours. I never received an email it’s been past 24 hours. They are trying to avoid giving me my refund. I would not recommend doing bookings with this site.
good price
by zohnax on 2019/09/18 06:41
Really easy to book and good price
Cheaptickets is fantastic
by nstukan on 2019/05/02 01:45
Don’t listen to the stupid reviews that say this is a horrible site. This site has been very easy to use and has provided the best pricing on flights overseas for my past 6 years of traveling using them. I recently book flights for vacation to St Thomas from SFO. I found flights that were $150 per person lower than any site and the airline ( Delta) could not even match. This was for 6 adults. I needed to change the trip to 1 day later departure (it was within the 24 hr cancellation period) and they rebooked the new flight and canceled the old reservation easily over the phone. The customer service I received was excellent and they even booked my seats on the spot that I could not do with the old reservation. All at the same price and no extra charges. Use these guys if you want to save money on your airfare.
Cannot join reservations if you are wife making reservation
by Rose Trillium on 2019/05/08 21:41
I booked one reservation as a guest, the second reservation I created a login. The CheapTickets app asked me if I had other reservations made as a guest to add to my account, and a link to add that reservation. Yes! This is exactly what I wanted to do. All it requires is your email and itinerary number of the guest reservation. (The email is of course the same.) it would not work, so I called customer service and spoke to someone named Ken, who said it was not an option! I said why, because on the first reservation they asked for additional guests names, and I gave my husbands name, which is different. Even though the receipt for the earlier reservation is in my name, they changed it to be the male/ husband name in their system. Spoke to manager, Joy, and she confirmed, that even though both reservations were made with the same email, same address, same credit card, by me, on the earlier reservation they had my husband as the lead person, and could not join the reservations. I think from now on my husband will always be nameless, unfortunately. Sad state of affairs for this app.
Never use these guys
by Ts'ao-ts'ao on 2018/11/14 15:01
Bought two round trip tickets, had credit card charged, received email confirmation, not tickets. Called twice, was assured the tickets were queued and would arrive in one hour via email. No tickets, called again, same assurance. Next morning charge was gone from my Visa, another call and they said no tickets, sorry AMERICAN DOG, and go book somewhere else. Third world ISIS personnel. Probably in Peshawar. Before he hung up on me the third time after screwing us, he said “Merry Christmas” and broke the connection. You are an idiot if you use them, and give them all the personal and credit card information they seek. Definitely the worst app I have ever used on Apple. Shame on you Apple, for letting them in. Steve Jobs is turning in his grave. Apple was once a great company.
So practical and convenient!
by Hong kong Serge on 2018/12/25 14:46
I really enjoy this App. I retired last December from a corporate job and since then have to book my own travel. No more assistant and corporate travel I could initiate with a phone call. Luckily, I gained my independence with this App. I find CheapTickets easy, intuitive and cost effective. I just planned a 25-day, multiple cities tour of Europe using the app. The best travel experience ever. It has become my go-to solution for all my travel now. I strongly recommend it to everyone doing leisure or business travel!
THE WORST! BEWARE!
by heheowjd on 2020/06/29 15:28
This is the WORST booking site to book through. I travel a lot so I am always trying to find a good deal, which is what they offer so that’s why they even get 1 star. My flight was changed months before I left but I was never notified. When I got to the airport at 3:45AM to check in for a 5:30AM flight, I was notified by the front desk that my flight had been changed to 8:00AM. Cheap tickets never notified me about this change. My return flight was also changed by 4 HOURS!!!! I was never notified about this either. Had I not asked the front desk at the airport to reprint my itinerary I would have never known that my flight was changed. I called cheap tickets about this and they were NASTY AND RUDE about the situation. I spoke to a supervisor and she was extremely rude and unwilling to help me. She was actually laughing at me as I was telling her my problem. NEVER BOOK THROUGH THIS COMPANY!!!!!!
Extra cash with no reward
by deraywilson on 2018/07/16 18:34
I bought a cheapticket and even paid for the insurance to change it if needed. When I went to change it, I was told to give it to my insurance company for a refund. This was not why was advertised. I bought the insurance so that I could change it. Then, when I arrived at the gate, I had to pay an extra $50 because they said that I was only allowed one bag but when I bought the ticket, I bought it with luggage. This is a scam and I am not happy. I’ve used to use Cheaptickets in the past but I will never use it again and will advise my friends, family, and company against it. Since I am upper management, I will make this know. Please stay away from this site, what they say you get is not what you will receive. I would prefer to buy a ticket straight from the counter. Atleast then I know what I’m getting up front. Not happy passenger, Derek
Bait and Switch
by Ljdjdjdnxnj on 2019/12/19 17:55
I was sent a push notification to check in early for my flight tomorrow. While in the CheapTickets app I was given the opportunity to upgrade my economy seats to economy premium for $16 per ticket. I clicked on it. I was then redirected to another site where I was given the chance to select my new upgraded seats. I did and checked out. It’s not until then that I realize I was not charged $16 per ticket, instead I was charged over $30 per ticket. I called CheapTickets and explained to them what had happened. I was told I should have known I was at United Airlines site. I did not. This smells of the classic bait and switch. CheapTickets got my attention with the $16 per ticket upgrade, the bait. Then came the switch with United Airlines for over $30 per ticket upgrade. Be warned. Look at CheapTickets push notifications carefully. Good luck to all.
Upgrade Choice
by boricua973 on 2019/07/26 16:39
I was paying for a round trip for 2 when I got a window asking if I wanted to upgrade our tickets to first class/business class. I hit yes and received confirmation of the tickets with the upgrade. The next day as I realized that we didn’t get a choice to pick the seats I went in the website to find out that out of 3 plane rides we were taking only one was first/business class. I immediately called the 844 # to be put on hold, be transferred to Seth the supervisor who knew less than the customer service rep. Needless to say I got an “I’m sorry, and have a nice day” and I’m out $400 because the offer is only if the airline I’m flying has available seats which ours did not have. #Iwantmymoneyback #ripoff
Decent
by OliveThicketJones on 2019/06/29 22:20
The simplicity of the website is favorable but the availability and willingness to help costumers not so much. Made a booking to Coney Island (which wasn’t actually cheaper than just buying tickets there, first mistake) and needed to make a correction to the booking but that’s against policy apparently. Only the confirmation email informed me that changes and and refunds are not a possibility. Me, being the optimistic person I am(second mistake), called to see if changes could be made. Not only did costumer service toss me back and forth from the park’s services, but they also were of zero help. In conclusion, only use if you make very certain bookings and know you won’t need any help with your booking.
App prices more than many website
by Boogster54 on 2018/01/25 01:29
This app used to be great but changed a couple of years ago. I now find I get better prices on the main website but I have to fiddle around with different airlines in advanced options. If I don’t do that prices are higher. I still use cheap tickets to book and have been for about 5 years, but it’s a shame that an app that worked so well before is now pretty much useless to me.
Cancelled booking and still charged
by G.M.Brown on 2019/09/24 12:13
This is a horrible site to book off. Their customer service is horrible. Every time you let them know about a charge to your account that’s invalid they say you’ll get a refund sent and it’s never sent. Their pictures for the hotels are a lie because it’s nothing like that in person. I asked for a case number to be sent to me and he said he had my email and I asked him to read it back to me and it wasn’t even my email then he said it will be sent in 5-10 mins and someone will contact me via phone with 24 hours. I never received an email it’s been past 24 hours. They are trying to avoid giving me my refund. I would not recommend doing bookings with this site.
Absolutely the worst
by efitjunkie on 2020/03/11 23:20
It is 7:15pm and I have been trying to get a hold of cheap tickets since 8am just to cancel a flight and get my money back. It’s been an on going back and forth calling between jet blue telling me that I need to get in touch with cheap tickets because that’s where I purchased my ticket. Which MAKES SENSE. And cheap tickets has been giving me the run around of why they can’t refund me. It got to a point where I asked for a supervisor. And every time I was getting close to getting to the bottom of it, the phone just all of a sudden hang up and when I try calling back, all of a sudden they having technical difficulties and their call monitor would hang up the call. Moral of the story DONT WASTE YOUR TIME WITH THIS COMPANY!
Frank Lepore
by FrankL11111 on 2019/06/25 22:53
I totally agree!! I have never had issues with this site! I tried booking my flight using the airline site directly as I thought they may have lower fares, but I spent hours trying to get my flight booked and didn’t even succeed in the end. So I went to the Cheaptickets site and found the exact same flight I was trying to book, and the cost was only $15 extra!! Needless to say, I got my booking done in 2 minutes flat!
Scam!!!!!!!
by Hampton0503 on 2018/11/30 14:57
Do not book hotel rooms from them! They are scammers! They overcharged big time! When I checked out from the hotel they handed me a receipt and told me that should be the amount not the one I paid through this crappy Cheaptickets! When I filed dispute, cheaptickets won’t return my money! I got charged twice! One from the hotel and them. Why overcharged and won’t even check with the hotel?? Scammers!!!!! It’s so sad because I’ve been using this app for flight tickets. My first time using them booking hotel room and this happened. I’m never going to use this ever again. It’s a waste of time having to keep track dispute claim when you already have an actual receipt from the one you paid for.
The worse app
by lvpaura on 2020/11/13 14:26
I purchase a TK a year ago for my dad my dad passed away before his flight ..I cancel the TK I’ve been waiting for my refund for one year to know they tell me it’s nothing they can do...Today I open my email : I got this email from them.. Dear CheapTickets Cutsomer, Thank you for contacting us regarding your refund request for your flight reservation with JetBlue Airways. We have received your request that you wanted to have a refund on your cancelled flight reservation. We would like to inform you that we can no longer access the ticket. As per checking on your account, you purchased the ticket last 23 Oct 2019. It only showed cancelled with a credit, and the ticket validity is up until 23 Oct 2020 only. With that being said the total amount of the credit was forfeited already. We wish our response could be more favorable. We hope that you will still give us the opportunity to assist you with your travel plans soon. Thank you for choosing CheapTickets. Best, Sharon C. Supervisor, CheapTickets Customer Service Team.
Rental cars
by PAAM21 on 2020/12/29 02:55
I use this app for all my rental car needs and have never had any issues. Book it on the app, no credit card needed to secure, and pay for the car when you return it. I’ve never had any issues on my arrival the reservation is always in the system and the car is waiting. I would recommend for all your rental car needs.
Not worth the hassle
by watcarn on 2020/05/29 21:40
I would rather pay the extra money for airline travel than have the hassle I’m going through right now trying to cancel a trip to Las Vagas. Originally had everything set for Nonstop leaving and Returning- now Frontier Airlines has changed my Return nonstop flight to a lay over in Denver for several hours- like all day long stuck at another airport. I don’t want to do this, and getting a hold of someone to change it or cancel and get refund has proved to be a headache. Don’t worry about saving a few bucks. For piece of mind book directly through the Airline you like the best. Remember, YOU GET WHAT YOU PAY FOR SO WHEN IT SAYS “CHEAP” ITS CHEAP EVERYTHING INCLUDING SERVICE!
Never again!
by The King's kid! on 2019/12/30 06:58
I will never ever use your service. You continued charging me for seats; baggage. More expensive then I originally anticipated. My flight going was satisfactory. My flight returning was fine from New Port News to Charlotte. Then the departing gate changed after having walked 20 minutes requiring a wheel chair. The flight back to Fort Lauderdale was an absolute nightmare that seemed to go on for three hours when my luggage arrived to the many of the passengers that behave abominably. Of course that was not your fault or your responsibility. But for a company that calls themselves " Cheap tickets" you sure are liars! And I will never use your company again!
Used for years
by Gator 798 Pipeliner on 2021/03/29 01:32
I’ve been with this company now for approximately five years you call them they’ll take care of you you have a problem I’ll take care of you you’re decent company good people from around the world that are willing to help you because they understand the workingman
Said package was booked but they lied
by Bombastic5 on 2019/06/29 21:04
Bought package trip for my family and I to orlando and was under the impression that my roundtrip ticket was confirmed. After checking out of the hotel and heading to the airport I realized my return home ticket was not confirmed and was never confirmed. I never got anything saying it wasn’t. Spoke to customer service and they could not say why that portion wasn’t confirmed. I now having to spend $1600 on return trip instead of $370 with the package I tried to book. Customer service was not helpful and as a manager I spoke to said I only booked a one way trip which I know for a fact was not true.
No way to contact that I can see!
by not with Cheap tickets again on 2019/08/29 15:10
I booked a flight with CheapTickets. The airline changed the flight. The change does not suit my needs. I NEVER book 3rd party but did this time as the airlines website was difficult to make Payments on. I’ve had Airlines change flights before, I contact them, tell them this doesn’t suit my needs & im put on a flight that does. I can not find any phone number to contact cheap tickets. I’ve responded to the email but have heard nothing back. This is an incredibly expensive trip I’m taking & the flight is much later than the earlier flight. NOT HAPPY!
Total Rip
by Justvonte on 2018/01/08 23:48
I’m a new military member and a broke one. So when I was told originally I would have to find my trip to my first base since I was taking leave, I thought to do it in advance. I was under the impression I would just get reimbursed the price of a ticket from my training base to my first base. I purchased the protection plan thinking that it would come in handy if I had to change or cancel. Low and behold I end up having to cancel and not even able get a refund for the ticket I’ve spent money I didn’t really have at the time. I won’t be using this again.
Do Not Use
by Johnhar271 on 2017/11/18 02:49
I made reservations (even paid extra to guarantee them) 3 weeks early. I spent those 3 weeks arguing with people in India about how they kept messing up my tickets. At one point I didn’t even have return tickets. They said go anyway and to trust them. Worst part is when I called the airline I found out this company uses Expedia to book for you and they charge you $95...if you have time to waste and funds to rebook tickets overseas when you find out you don’t have tickets, then use these people. I’d never use them again myself (or Expedia)
Awesome website
by kinghushhush on 2020/01/03 20:08
Just purchased two round trip tickets to Greece from Portland,Oregon. I did a hotel bundle for only 1 night at a hotel and it saved us $500! Unbelievable! Thank you Cheaptickets and also the representative that I talked to on the phone, she was very professional and she gave me all the information I needed. Thanks again!
Best Travel Site
by YoShar706 on 2019/06/04 04:05
I have been using CheapTickets for almost 20 years now. I never find a better price anywhere and it is so easy now to book a flight, I almost thought I forgot a step! This is seriously the best site and even when you call for customer service, they are excellent.
Happily surprised with Cheap Tickets
by sandhano on 2019/03/11 21:35
I have been almost exclusively with Kayak for over ten years now, traveling huge amounts. I seem to be switching over to Cheap Tickets. Their app is awesome and their prices are slightly better. Very user-friendly. Happily surprised. I love to have my trips handy in the app whenever I want to check a booking.
A joke
by Smcque001d on 2020/08/14 18:44
I have a reservation scheduled for TODAY & I’m currently on hold (for an hour) becauSe when I called to change (ONLY THE PICKUP TIME) I was/am being advised that “they’re vendor” ENTERPRISE IS OUT OF THE CAR WE RESERVED!!!! We are 2 hours from the time we are supposed to leave (with my children), NO ONE CALLED ME, and now we are being told the car isn’t available. Unbelievable. Maybe they don’t know what the word “RESERVATION” means or maybe the left hand doesn’t speak to the right but there is surely a disconnect! If you don’t want a wrench thrown in your travel plans-I 500% WOULD NOT USE CHEAPTICKETS OR ENTERPRISE!!!!
If I could give zero stars I would
by litte miss queen on 2020/06/05 23:31
Save your money. They cancel your flights last minute without notification. When you customer support they tell you “they can’t do anything about it” but they are the ones that canceled not the air lines! I paid a ticket back in February for middle of June and just got notified that they canceled my flight a week before. Then processed to tell me I could buy a new ticket for the same exact flight. Terrible customer service & price gouge in this difficult time! This is a terrible company!
Trustworthy
by Mike Bianco on 2020/10/12 19:58
I have used cheap tickets for many many moons, I was a student when I first discovered this company. After them many came out with similar concepts and names. There is no comparison, they grew their services and maintain integrity and fairness. Yes their prices are still the best and the service is outstanding
Reservation Desk Horrible
by LuckyLika on 2018/08/03 14:46
I’ve booked this through CheapTickets, like several other hotels in the past. Every single one of them I was able to call the day before to confirm my reservation. But I called to confirm my reservation to this Marriot and they were extremely rude to me and refused to confirm if my name is showing. He said he has nothing to do with this reservation? What? Will I have a room when I’m there? I book hotels through CheapTickets for years and Every hotel was very nice about reconfirming. It was surprising the a Marriot would have egotistical impolite unskilled crew.
Cheap reward disappears quickly
by Pop Xmas 2014 on 2018/05/21 01:38
I booked a Flight from Newark, NJ to SF using United through cheap tickets. The only benefit (difference) was accumulating “cheap rewards”. Using United’s web page gave me the exact same price. What I did not know when I booked through cheap tickets was that these rewards would expire in a few months and I’d have to contact United for my seats. Since I don’t do trips before these rewards expire, they are worthless. In the meantime I have to worry about seats. If I booked through United, my seats would not be an issue.
Cheap tickets
by RASE Inc on 2019/06/07 23:38
My husband purchased these tickets. Our names were spelled wrong even after he spelled it out for the agent. The original tickets had to be cancelled and repurchased. Two seconds later he had to pay more for the tickets even though it was the agents fault for spelling his name wrong. Both of us were highly upset about this incident. Really think we should be compensated with 2 free tickets.
Dang near homeless
by Baffled- on 2019/11/11 23:50
We had a wonderful trip planned, and when arrived at the hotel, instead of getting a two bed room as requested, the hotel only showed one bed for our entire stay. However!!!!! The hotel was very accommodating for our needs. We had to change rooms twice so we could have two beds, plus we had to pay an upgrade fee. CheapTickets:( has to step up theirs game. The hotel said that this happens all of the time.
Cancelling / Rebooking
by Diva Aunt on 2019/03/08 00:21
I did not realize I had chosen the wrong airport until after I booked the flight. I called Cheap tickets within five minutes , I spoke with two different woman and they were extremely nice, caring , and efficient!!! They helped me cancel and rebook all within twenty minutes
Cheap is good
by Greenemonkey41 on 2019/03/20 13:07
This is the place to go to plan a vacation really good prices on flights hotels etc. doesn’t get any better then this unless u have family who work at a hotel I don’t so this is where I go for flights car rentals and hotels
Horrible!!!
by Hello12457 on 2018/03/04 06:26
Tried to book got error saying price changed. Ok. Tried to book at new price, didn’t go through said price changed again to original amt. Ok. Tried again. No good. Called customer service. Told that can happen. Got notifications of 3 credit card charges. Customer service said it would fall off in 7 to 10 days. So no booking and 3 credit card charges. Booked with Southwest. Still waiting for credit charges to fall off. Never ever using this site again.
Changing reservations
by Techinsasha on 2019/09/08 19:48
Be warned: You can cancel reservations for free within 24 hours but you CANNOT change them for free. Then when you ask to cancel, so you can make the changes yourself, CheapTickets keeps your money for days, so you can’t use it to make the reservation change. Very frustrated and annoyed!!!! Make sure you don’t need to make any changes or you may miss out on reduced fairs by using this app. Easier just to book through a travel agent or airlines.
BAD - SCAM
by AmericanDSLR.com on 2020/03/23 13:04
App is lacking important information and I wouldn’t use it again anyway becuase Customer service hangs up on me every time I finally get through. I have been unable to contact trying daily for 2 weeks. Currently they have stolen my money. Use any other app. Kiwi is also bad. UPDATE Called again today and 5 different agents hung up on me. They REFUSE to send me an email confirming a refund is due. Though they are happy to tell me over the phone with no proof. They seemed to get a little scared when I said I was recording the conversation but I doubt the guy with a Filipino accent is actually named “Miguel”, or the Indian girl is actually “Sally”. So tell me developer - what about the coronavirus causes your agents to hang up on me and give fake names and refuse to send proof that a refund it due??
St Maarten trip
by tamiterw09 on 2019/10/28 00:50
So far so good Except when I was trying to get a room before our early flight! Had to do it separately or else it took me to where we were going and I didn’t need that. But my trip last year was perfect
Zero help
by Beppa1130 on 2021/02/21 15:02
I was trying to change my reservation because we were getting our 2nd vaccination the day before and I was afraid we would be sick (we were fine) but time was of the essence in changing my reservation, which the hotel was fine with because I already called them. A “concerned team member” was supposed to get back to me within 24 hours and just never ever got back to me. I have used this service for 20 years and NEVER AGAIN.
Quality
by Ecuadortraveler on 2020/03/08 07:11
I’ve been using CheapTickets for years now and it has never disappointed. Best prices, best prompt service and completely trustworthy. Forever my go to for flights, hotels and/or auto rentals.
Fails to update
by Angelheartmom on 2021/01/11 03:22
This app failed to update my flight information. If I had not logged into United airlines to check in I would not have know that this flight had been canceled by the airline and was put on a flight 4 hours earlier and with a 6 hour layover! No way contacted the airline got a reimbursement and changed flight to American Airlines. Just 18 before flight at a decent price.
This site steals your money
by My3Pugs6038 on 2020/09/23 19:04
I booked 2 flights with CheapTickets and bought more expensive tickets that included 1 checked bag and better seats. Neither United Airlines nor American Airlines would honor the upgrades and CheapTickets has been evasive and refuses to respond to direct questions about the problem. This company simply steals your money. In the end, you will pay less if you just book your flight directly with the airline website.
Life Saver !
by NejPan on 2019/11/18 08:57
I have been booking last minute business and holiday trips for years All over country and this website is a life saver ! I hv booked best and super cheap tickets Last minute! Fast and easy too with the app ! Thank you !
My first trip with CheapTickets
by Terri808 on 2019/11/09 15:51
The web site was super easy to follow and find what I needed to book a flight. I did go ahead and download the app and make an account so I can use those app again. Super easy. Super fast
Consistently great
by E!Man on 2018/07/05 22:27
This is my go-to hotel reservation app. The prices are generally lower than other apps AND often better than the hotel’s own site. I’ve never once had a problem.
Trying to cancel my flight
by THE WORSE EVER! on 2020/03/13 04:20
This has been the worse experience, I have tried to call and cancel my flight 4 times today each time I have been hung up on. I tried to do so online and I’m getting a message saying I can’t cancel online please call. I will NEVER use CheapTickets again and I DO NOT recommend you using them either unless you want to deal with the mess I have been dealing with in the last 24 hours.
Frustrating
by 66667!! on 2020/06/27 22:50
Trying to contact representative b/c CheapTickets cancel flight that I book 20 days out for Dr. Apt our of state and they took the payment and it’s getting closer to travel time, my ticket got cancel and they took the money, now I don’t have any money to catch another flight and cannot get a hold off any representatives or e-mail or text???? I don’t get it. I have spent so much of my free time trying to get help and resolve the issue, no such luck.
Truly cheapest
by Clairvoyant Lady on 2019/12/26 01:49
I have used this co for 10-15 yrs, and occassionally I will crosscheck (kayak etc.) and it always matches or beats other published airfares. Have only used for airline tix. I also find their site/app far less distracting - fewer ads? Ad placement?
Rating Trends
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