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sell on etsy, our app just for sellers, lets you easily manage your business on the go. Respond to customers, see your shop stats, and manage your orders. sell on etsy makes it easy to: --Save time with Snippets: Waiting in line at the post office? The Snippets feature lets you quickly respond to customers by saving your most frequent responses. --Get the whole picture: Keep tabs on your views, visits, orders, favorites and sales history. --Stay notified: “Cha-ching!” find out when someone purchases an item, sends you a new Convo or favorites your shop or items. (Customize your notifications in Settings). --Manage your orders: Access open and completed orders, renew items from sold orders, mark as shipped, add private notes and send shipping notifications so buyers know when items are on the way. --Access your listings: Create, edit, renew, and publish listings directly from the app. Use your camera to upload photos and make a listing on-the-spot. Access shop sections and item variations for quick editing. Activate and deactivate items with a tap. Who knew your phone could do all that. You must have an Etsy shop to use this app. Get started at www.etsy.com/sell.
Etsy app is great!
by LoveArtbyAnne on 2020/01/25 21:20
The sell on Etsy app is great. I can work on orders and messages to customers from anywhere.
Love Etsy
by sewnbyrachel on 2020/01/25 21:07
Love selling on Etsy and the app is easy to use
Wonderful
by LoveLeighLocs on 2020/01/25 20:34
This app saves me time and organizes customers orders for me. Tax time is a breeze.
Great!
by GETmom3 on 2020/01/25 16:07
Works great!
Love it
by Mom and Crew on 2020/01/25 15:18
Super easy to navigate!
Great company!
by quagmyer11 on 2020/01/25 15:05
Etsy is trustworthy. Their listing system is easy, and the orders are accurate. Payment is accurate and prompt.
They take all my money
by dbjfjfbjfbtbtbjtkekkejebrb on 2020/01/25 04:30
Im so I’ve over this app! I just got a sale of 42.94 and I only get 29.86 after all the freaking taxes which is completely unacceptable!!! Like honestly y’all need to do better like y’all automatically take $3 out of every sell! Y’all are just money hungry and I don’t recommend this app AT ALL!!!!
App doesn’t work for me
by aesthetic.brooklynnn on 2020/01/25 01:03
I was going to use this to sell for my lipgloss but this app is extremely slow, rather spend my money and time on some other selling app
What happened?
by Mommy2015 on 2020/01/23 11:36
Not sure what is going on but I went from large views and sells a day to 0! This all happened after Etsy changed their advertising and how items are listed. Not to mention, I can no longer share from the app to my Instagram page. The option is gone! I have went from being profitable to nothing! Wow! What happened? I also don’t like how the fees and postage payments changed. Who made these changes? I am considering closing my shop soon. Especially because no one responded to my emails or this message. A very frustrated seller!!!!!
Tali Threads
by Tali Threads on 2020/01/21 17:54
This App is so helpful, and easy
Love this app!
by Renki57 on 2020/01/21 11:19
This app makes it so easy for me to manage my shop and see if I have any new orders.
Scrolling
by YupThatsAnnoying on 2020/01/20 18:48
Unable to scroll on the coupon making page
PLEASE FIX THIS BUG. IT’S BEEN YEARS NOW!!!
by Rattifer on 2020/01/19 22:13
I appreciate my other bugs were fixed, but I have been reporting this one for years and NOBODY HAS FIXED IT and IT HAS GOTTEN WORSE. Now, your message deletes if a notification comes through while you are typing it. I will have paragraphs written for my customer, and another customer messages and the page reloads and deletes my message. I have done nothing. I hear the notification on my phone. I have notifications off on my ipad because I work from my ipad. I will be in the middle of typing and the app in response to the notification reloads the page I am currently typing in, and it clears my entire message. If I want to check some info in my listing and I click home on my ipad to look at my listing in Safari, so that I can copy and paste the link(s) into my message, and it deletes my message. You can’t go check your price. You can’t add links to listings through the app, so I have no choice but to go to another app to see my listing and copy the link, but then it deletes my message. If there are multiple listings that have the traits my customer is seeking, there is no way to give it to them through sell on etsy app. If you go to copy the link, it deletes your message, so then you paste your link in to the now blank message and you go to get the second link, and when you come back it’s deleted your first link and ENTIRE MESSAGE AGAIN. You have to compose messages in a different app, then copy and paste them into sell on etsy. I work predominantly on my ipad. This issue has thwarted my efforts for years now. Why is nobody addressing it? It’s BAD.
Too expensive
by Pixiedusttm on 2020/01/16 00:42
Fees too expensive and anything you sell you have to pay taxes on Horrible site
No support for Digital Uploads
by Koyottee on 2020/01/15 21:18
I’d rate the app 5 stars, but I sell knitting and crochet patterns in my store - pdfs. I can’t upload PDFs from within the app, and from the web version, I can’t delete old PDFs (using safari, or chrome on iPad OS) - I run my entire business from my iPad and need more Etsy support. Please update to allow digital uploads from mobile devices. Otherwise, the app is awesome.
Etsy holding my money
by Nickisawesomeeee on 2020/01/14 14:26
For over a month now, I have over $400 sitting in the Etsy account and I’m not able to get it. I have requested it for next day deposit, but it’s been a month now and the app is saying that it will deposit the money on Jan 25th, that’s 20 more days from now. I have selected the payments to me deposited daily and even called support and they said “thank you for being patient with us” while they have no resolution. They said that someone will be reaching out to me. What does that mean????
Crashing, losing work in progress..
by luka1234 on 2020/01/11 21:48
Even since the update, app has been crashing... very frustrating when you’re a good part of the way through creating a listing, only to end up having the app crash and lose everything you’ve just done. Please fix whatever the issue is..
Force quits when you go to post an item
by Alanna519 on 2020/01/08 23:32
Force quits all the time! After so much time and energy put into an ad! So frustrating
Needs feature update
by With_L_0_V_E on 2020/01/08 05:37
I sell items digitally and many of my items are created on my iPad, but to list these items I have to import to my computer in order to attach the file(s). This wouldn't be so bad if this app was just for monitoring listings but it literally allows me to add new items, but for whatever reason doesn't allow file attachments for digital items 🤯 why?!?!?!?!
Best way to shop & sell
by Obsolete Oddities Shop on 2020/01/06 23:09
I’ve only been selling & shopping on Etsy now for a little while & I have to say.... NOTHING COMPARES TO IT!! Thanks for all your support I’ll be using Etsy for the rest of my life, I’m sure of it!!
Really helps me run my business!
by Tomiannie on 2020/01/06 22:41
I appreciate all the tools available in this app - it really helps me keep my business moving when I’m on the go. I especially like how easy it is to switch between my two shops - I wish that option was available on the website!
Great
by Lulu10291 on 2020/01/06 21:39
Easy to navigate.
Effective
by badlikewolf on 2020/01/06 21:39
I like the app because I don’t always need to be on my computer to manage my account and orders.
Easy to use
by Minn20 on 2020/01/06 21:29
I like the app bc it’s easy to use when I’m away from my work desk.
Winning
by Nickyc707 on 2020/01/06 21:27
Etsy is a easy and fun way to sell or buy what ever u need
Great
by fluffysidehustle on 2020/01/06 21:04
Smooth and no issues so far
The App makes my life easier
by Katatannex on 2020/01/06 20:58
Selling on Etsy is pretty straightforward - the app makes it mobile! Also My husband and I have 2 stores that I manage and when I am not traveling I can have one on my computer and one on my tablet - so I dont have to switch back and forth - handy...
Works well for my needs
by Puppylover101.q on 2020/01/06 17:46
Easy to navigate and simpler to use vs the online platform. Although for more complex functions I do find myself logging on via computer sometimes.
Love the app, wish shipping was easier
by mrsgidaho on 2020/01/06 17:29
Love the app as I work from my Ipad as a graphic designer, but I wish shipping was easier to use. It wont let me go under a pound and my prints are flat which also doesnt compute
Best app ever
by Iscam02 on 2020/01/06 15:55
Love it!
Five Stars for the Sell on Etsy app !
by blendinger on 2020/01/06 15:26
It’s part of the fabric of my life !
This is so annoying
by Lil_Arlene33 on 2020/01/06 05:52
For one this stupid app made it IMPOSSIBLE to sign in Took me about an hour saying I had to be signed in when I have had Etsy for about 5 months!!!!!!UGH then it was horrible made everything difficult and annoying I wouldn’t recommend
Sadly, no.
by _nickname2 on 2020/01/05 14:56
Lovvvvvve selling on Etsy, but this app constantly crashes (changes to your store are not saved unpon opening again) and it takes a lifetime to upload pictures. Not feeling it.
Last update merged accounts
by Farley213 on 2020/01/03 17:46
This app continues to get worse. Now it has merged my two accounts so when I go to do a social post, for one, it brings up the sale highlights for the other. In the expired listings, it combines both shops inventory. Stop “updating” to make things “easier” and fix what’s broken!! Hard to run a business with something so inconsistent!
Annoying
by Olive and cat on 2020/01/03 04:59
Was very excited to try but the app is confusing and crashes literally every 5 minutes
Beware of Etsy
by MADEXWADE on 2020/01/02 14:16
Etsy misleads investors and exploits their sellers. If you’re looking for a platform to sell on..keep looking.
Recent update errors
by app user 47382910 on 2020/01/01 22:06
I love this app. Unfortunately the recent update freezes on some of the needed tools like sales and coupons which won’t allow you to scroll to complete a simple task on the app. Bummer. Worked better before update.
Heavenlywreathco
by Ceitel on 2019/12/31 18:57
We love you, Happy New Year!
Great site for selling handmade products!!!!
by Genuinely Jamie on 2019/12/31 17:36
I have experience nothing but great results on Etsy and have gotten great exposure. It’s perfect for homemade items that you want sell. It also helps you reach tons of people all over the country which is awesome. Your start may be slow but don’t give up, it just takes time and perseverance!
Helpful to crafters
by patchworkbycarol on 2019/12/31 13:01
I do not know that much about computers, But that didn’t matter. Etsy is pretty easy to use and maintain. Thanks
Easy to navigate
by Mrs.K. on 2019/12/31 03:51
Pretty straight forward and easy to navigate.
All-in-all, this app is fairly easy to use
by Tedth66 on 2019/12/31 02:01
Once you figure the app out, it’s easy to use. Etsy is a great site to sell handmade items
Selling on Etsy
by I am BMW on 2019/12/30 23:06
I’m finally owning my own company and making sales! Thank you Etsy!
Love it
by Loveher8767 on 2019/12/30 21:06
Has helped me get out there
Love it!
by Deanna Kaye on 2019/12/30 20:51
Easy to use and I love the “cha-Ching” notification sound when I get an order. :)
It’s great!
by Nematar on 2019/12/30 20:21
I love this app, it’s beautifully designed and fairly intuitive. I do wish that there was a walkthrough of some sort though, I’m still learning some things after three years of using it— I just figured out how to mark an order as shipped— instead of leaving it outstanding. I always thought the word “manage” in the upper right corner of the “orders” tab was just a title— didn’t realize that it is a button. I scour youtube regularly for videos on how to use the etsy apps and run a good store but that was one thing that just stumped me. If I could suggest an improvement to the app I think new users (and customers) could really benefit from some walk through videos of how to make listings, manage listings, navigate orders, and mark orders as shipped. Oh— and the Christmas graphic that always shows up when I open the etsy app. We need some new, more seasonally appropriate graphics guys! 😂
Makes Selling Easy
by StainedGlassArtist on 2019/12/30 20:10
I have been selling my Stained Glass Art on Etsy for some time now and I really am pleased with the app. The app makes it easy to list your items and the process of selling is a breeze. Technology is not always my “friend”, but with the Etsy app, even I am able to successfully market and sell my glass. I can easily make changes to my “shop” and this is an absolute necessity for me. I would rate 5 stars on the app, but I sometimes experience what I call a “glitch” with the messaging portion of the app., and when trying to use the help option. If you have begun a message to a customer and step away, or switch to look at something on another page, you lose all you have written. Overall, I am pleased with the app. StainedGlassbyDebraF
Surf drums selling on Etsy
by Chonky206 on 2019/12/30 17:36
Thanks to Etsy! It’s been an enjoyable experience selling the things I make, and getting a bigger audience. Cheers
Can’t share on instagram from iOS 13 share sheet
by coco-trix on 2019/12/29 18:12
This is a critical part of my workflow to post my listings to social media, and when I updated to iOS 13 the share sheet doesn’t open instagram when I click share (after initiating the share from the desktop site and getting the notification on my phone). PLEASE fix this ASAP, I can’t be the only one with this problem.
Needs improvements!
by LDizzle1982 on 2019/12/29 16:45
I use this app on a daily basis to run my business. There are many issues though. First, it’s very slow. It can take up to a minute to load a listing. Second, some of the features just don’t work! For example, if I want to link photos to my listing through the app it does nothing..... I have to go to the website to do this. Also I have a suggested “attribute “ on my dashboard for a listing that no longer exists! And I can’t for the life of me get it to go away! Third, some days I can even upload photos. I like to use the app to load photos because it’s more convenient.... but it would be nice to have the app do the same tasks as the site. The app developers definitely need to update the app and work out these issues. Since Etsy has decided to add additional fees on to shipping, listings, and selling, they should be able to fix the issues in the app to support us as sellers!
Convo glitch
by Devn k on 2019/12/29 15:49
There seems to be a lot of glitches with this app but one that bothers me the most is with the messages. If someone sends me a message while I'm replying to a different message it will automatically open the new one. This erases anything I was writing and I lose my place completely. This has happened so many times I can't even count. Etsy please help
Easy
by kaleymina on 2019/12/28 01:44
Makes selling a whole lot easier. Thank you
I bought a domain
by NanaRoberta on 2019/12/27 22:22
Can I get help on how to use it? I think it is nanascraftsandbeyond.com
Easy to list
by GoatsCoat on 2019/12/27 20:37
This app is easy to list. And overall easy to use.
awesome
by Topherdgaf81 on 2019/12/27 20:24
Love this platform so easy to use
A great easy way to sell
by KBL4328 on 2019/12/27 20:15
Highly recommend the seller ap
They keep deactivating my shop!
by MajedAlshammarii on 2019/12/25 19:51
After 2 sales and happy with that, they deactivate my account without telling me why! I will never use Etsy.
First time user
by bLOnderLife on 2019/12/24 02:58
Pretty easy for the most part. A few things aren’t quite as easy to navigate (shop description, picture, etc). But I general it’s easy, people find you, Etsy takes care of the hard part.
Love this app
by e.lamb02 on 2019/12/24 01:29
I really enjoy using the Etsy shop app to sell my items. It streamlines my stats and makes everything simple and easy!
Super!!
by katieann1233 on 2019/12/23 21:18
This app is fun and easy to use. Quick and very reasonable. Makes having my very own online store a possibility. Thanks!
Wow
by Gglbx on 2019/12/23 20:36
I am new to selling online. Etsy has made it easy for me to display my products and manage my sales. Thanks!
Warlockwodin
by warlockwodin on 2019/12/23 20:10
Great
User friendly!
by akmoniker81 on 2019/12/23 19:59
I enjoy using Etsy app. It’s easy and straightforward!
Great App
by leelandcollection on 2019/12/23 19:48
Great App!!!
Useful App
by maryblowsglass on 2019/12/23 19:38
This app is useful for Etsy sellers, especially because there’s features that aren’t available on the website version. It’s easy to set up listings and message buyers. The reason I gave 4 stars is because the App is slow to load at times. Also, when setting up a listing in the app, I still have to go to the web to adjust the main listing image if I want to zoom in or make it centered.
Great app
by SamuelAF on 2019/12/23 17:47
Super user friendly interface.
ETSY
by Beach Bugsy on 2019/12/23 17:24
I love the Etsy App. It is user friendly and have no issues. Thanks for being a market place where anyone can start a business.
Easy
by KLSClassicCreations on 2019/12/23 16:55
I love using the app. My only “not great” comment is that the app works differently on my IPad than it does on my phone and PC. I can’t do everything on the IPad and need to change devices to get it all done. I do love that it makes it a one stop shop and works in conjunction with Square! Love the sync from Etsy to Square! I do have a suggestion, for items added to Square that you could get them to sync back to Etsy. I understand more info would be needed but it would be a starting framework, just thinking. Thanks
Shipping “adjustments” stealing profits
by unbelievably angry on 2019/12/23 13:38
Lost over half the profit on my last order to shipping “adjustments” charged after sending my packages. I meticulously weight and measure all my packages - so I guess you just have to accept huge losses?
App
by iggy 26 on 2019/12/23 11:46
Sometimes the convos don’t load and get stuck. I’d like to be able to edit listings more.
I like it
by foundsum on 2019/12/23 09:20
Great service kinda expensive for premium but I enjoy selling my artwork via Etsy
Sell Etsy is so convenient and easy to use!!!
by Avanalin on 2019/12/23 07:50
Thanks Etsy for making selling easy at the tip of my fingers.
Great app
by c.k.n.w. on 2019/12/23 05:27
Easy to use!
Great for Beginning Entrepreneurs
by Zahara G. on 2019/12/23 01:59
The only thing I dislike are the transactions fees. They’re too high. Other than that, I really like this app.
Love this Esty app
by Wiley929 on 2019/12/22 18:44
It’s easy to create custom listings and communicate with buyer quickly when away from the computer!
Scum
by Wiyote92 on 2019/12/22 03:34
Etsy is an online system, being an online system in 2019 it shouldn’t be so archaic. 5 days hold if you make a mistake or have to change your billing information is absolutely ridiculous. If I sell something the payments should go directly through. Now I know to closet shop and never use Etsy again. Not worth it and their charges are stupid. Sold an item for $25 last month and they still never paid me. Sold 2 more items days ago and no payment. Just have people pay you over fb messenger, it will save time and effort.
Problem with picture upload.
by Sklaudianus on 2019/12/21 22:13
The update does not allow to upload pictures when creating a new listing.
Cancel account for no reason
by 86-3-22-@@ on 2019/12/20 11:06
I just start try to sell my products on Etsy but they cancel my account and said I can’t sell over there, I will keep to sell on eBay and Amazon.
Holiday Payout Delays - Again
by DropARose on 2019/12/19 21:29
Gee, Etsy still cannot read a calendar. Pay avail today — Oops today comes and...now it says tomorrow. We’re back to they don’t wanna pay pay out more than once a week. BACK to FREE listings on Ebay. Instant Paypal. Issues w buyers with unverified addresses— item misdelivered abd returned a week later. I’m tired of spending time checking something your PAYment system should be doing.
TRASH
by Zakaria10 on 2019/12/18 14:43
Trash
Easy to Use & Manage Shop
by chrysalisrose on 2019/12/17 01:00
This app works really well and it’s easy to use to manage things in my shop, such as viewing orders, filling & renewing listings. I would recommend!
Found Etsy easy to use from the Seller’s point of view
by AmazingArtAS on 2019/12/17 00:53
Had my first sale and was immediately notified. It was easy to contact the buyer in Etsy to immediately thank him for his purchase and say that his painting would be shipped the following day. Shipped via FedEx and then notified buyer of the tracking number... that was easy! So far everything is great!!! Thanks Etsy.
A great site for sellers
by alymaup on 2019/12/17 00:28
Etsy is wonderful in that you have a lot of options and power to make your shop easy for buyers to purchase and to customize your shop. Selling fees are reasonable and being able to advertise is a great help in promoting your shop.
So far so good
by il0vem0nkeys on 2019/12/16 23:30
Working exactly how I would like it to. A bit confusing at first but great when you figure it out.
Happy!
by ladywholovesjesus on 2019/12/16 22:57
Very happy with how easy this app is to use. There have been a few times when I couldn’t add photos and that was annoying but I figured it out
Surprisingly happy with this app
by HarperFineFurniture on 2019/12/16 22:22
This app works very well, which is saying something for someone who is frustrated easily. I’m still not sure if I can edit everything that I can on my computer but this would ideally be necessary because I don’t always take a laptop with me when I travel.
FromegyptWL11
by mostafaepy on 2019/12/16 21:46
Love it
Love the Etsy app.
by paintwell on 2019/12/16 21:27
I use the Etsy app all the time. I count on it and, it performs very well.
Selling on Etsy
by Wildlife artist on 2019/12/16 20:27
I use Etsy to run both my store and my website. Really helpful. A nice interface with customers for artists!
Perfect way to manage my shop
by dancinmommy on 2019/12/16 20:26
This is so much easier and faster than relying on emails or getting on the website to check. I love the money sound it makes when I get a sale! And I’m able to respond to customers within minutes of them sending a message.
Great!
by amgeeg on 2019/12/16 20:10
So far so good
I Love the Etsy App!
by Kayoglass5 on 2019/12/16 20:09
Been using it for about 3 years and love it!
Sell on Etsy App
by ropekat on 2019/12/16 20:06
It is great!
User friendly
by katydid205 on 2019/12/16 19:59
Very user friendly.
I only use mobile app!
by The Little Wolfe Co. on 2019/12/16 19:48
After my laptop stopped working, I was afraid that I would not be able to sell on Etsy. I have been solely using the mobile app for the last two months and find it to be just as easy if not easier than the full desktop site. Five stars!
Love this app
by Hidereeeeeeeeeee on 2019/12/16 19:23
Super easy to navigate and shows me all the features I need.
Slow prone to crashing
by secretcorndog on 2019/12/16 19:12
App crashes every other listing and usually when uploading photos. Slow performance and uploading times.
Great App
by PiperPilot71 on 2019/12/16 19:11
Great app. No issues.
Stock is going down. Closing top selling stores
by Guestbookery on 2019/12/16 13:43
Etsy are closing top selling stores without even a chance for reconciliation. The Etsy stock is going down as a result. Etsy is not what it used to be.
eBay now Etsy seller
by Ones---Enough on 2019/11/21 17:47
As an eBay seller with close to 600 positive sells and none negative I was looking for a way to expand my sells and Etsy has provided me with a comparable platform in which I can use to grow my business. I truly appreciate the ease and user friendly design of the Etsy app and find it equal to if not better than eBays. I truly have no complaints but one. The one issue I would like to see changed is this. Etsy wants you to pay in order for google to find your items in its generic search results. Meaning if someone searches for an item on google, that item won’t show up in the search results for Etsy unless you pay. Pay a small fee and your items can be seen by googles search engine. I find that caveat contrary to good business practice and refuse to pay that fee for advertising. It goes against what I feel is right and other than that I have no issues with Etsy.
Go back to the old payment system!
by Liz7/95 on 2019/02/25 18:50
I Used to love selling on Etsy, I opened my shop a little over a year ago and while i don’t get a lot of orders I feel like my shop is successful, I get great reviews and haven’t gotten anything other then five stars. But then they changed how payments work just before Christmas. pay off the fees once a month and buy postage out of pocket which wasn’t a big deal, I would pay under $4 in fees a month and $2.75 for postage. I preferred it that was so I could get my entire payment from my very inexpensive product. The new system withholds the money from my orders and then subtracts the fees and postage from that money until I can get it into my bank account (it will only deposit money on business days). I tried to see if i could pay for postage at the time of purchase like i used to, but they have no option for that anymore, instead the fees sit in your payment waiting to either be paid off at the end of the month or for you to get another order so it can take a large amount of that money. I’m not making any money off of my product because they keep subtracting the fees from the purchase. I have a four dollar fee sitting in the payment that I can’t pay until the end of the month. I love being an Etsy seller but unless they go back to the old method or give us the option to pay for postage and fees before the billing cycle ends then I’ll have to close down my shop.
Slow with annoying glitches and changes
by Sdnskjvn on 2018/02/19 18:44
I used to love using the app, but recent changes are annoying and time consuming. First of all, the app runs SO slow. When I enter my shop and try to search for listings, it takes 20+ seconds for my listings to load, another 20+ seconds for my keyboard to even show up, then another 20+ seconds for the search to occur. Ridiculous. Secondly, words get broken up within a conversation when it is sent. It will be typed perfectly prior to sending, but once it is sent to the customer, it chops up the words incorrectly and creates spaces where there shouldn’t be. Not only does it make it hard to read, it also looks unprofessional on my part. The other update that is very annoying is that when a customer contacts me with a link to a particular listing to ask a question about it, it used to open that listing within the app so that I could see which one the customer was referring to. With the latest update, it opens the listing in a web browser instead, which meansq I then have to sign into Etsy on the web. An unnecessary step that wastes my time. Lastly, other changes within Etsy have SIGNIFICANTLY decreased my total views of my items and therefore sales....by 59 PERCENT!!! What an absurd drop in views & sales in my shop. After 4.5 very successful years of selling on Etsy, I’m seriously considering changing selling platforms. Pretty unhappy with the current app.
Too Buggy to be Helpful
by NaNo Writer on 2019/11/28 00:01
At first this app was convenient because I take product photos with my phone, so creating listings in the app without having to deal with the cloud or whatever for photos was great. But this app has too many bugs with adding photos now to be worth it. Multiple times this week I have tried to add new listings to try to build momentum (baby Etsy seller, baby handmade seller period) and actually make some sales with Cyber Week promos, a social media follower coupon, all that jazz. But when I try to upload photos of my items, the app freezes and I have to completely close it and start it over. Again. And again. And again. And maybe I’ll get one or two listings done if I’m lucky before the problem starts again. So now I’m going to have to go to the desktop to create all my listings. I’m so aggravated that I’m seriously rethinking using Etsy as a platform period. The listing process is cumbersome and time consuming already without these issues. I’ve been promising new listings on social media for the sale and now I’m having to delay things because I can’t get things listed from the app and have to navigate photo transfers. Not good for my morale as a new seller and not good for my tiny infant shop. And yes, if you’ve made it this far reading through my rant, I do have the latest version of the app and my phone’s software.
Aggravating glitch since last update!
by Veghead11574 on 2018/02/17 18:04
This app has definitely improved since first being released. I use it mostly for replying to convos because I find it difficult to setup listings from my phone. Since the last update, there is a glitch that is taking the remaining letters of the last word typed, and putting just those letters onto the next line down, rather than moving the entire word down onto the next line when it’s too long to fit on the line above. (This is an example of what I am talking ab out happening. Do you see how difficult an d incredibly annoying it is when you’re tryi ng to read the text? Also, if my customer is reading my messages from the app, it mak es me look like a grammar-less idiot. I don ’t like this because I am a grammar Nazi!) You don’t see the nonsensical wording until the message is actually sent. I HATE THIS! It looks sloppy and makes it difficult to read. It happens on messages that I have sent and also received, and it only happens with the Sell on Etsy app. So, when I’m reading the same exact messages from my browser or on my Etsy-Shop Creative app, the messages look normal. Please fix the glitch!!!! Thank you!
App is limited
by Awe34678 on 2019/08/01 01:41
The Etsy Seller app is great for if you plan on viewing your orders and stats. Or if you need to do small edits to your titles, tags, and description. If you want to actually use the features found on the website, your best bet is it access your shop through Safari or a computer. This app has potential, but it lacks many features needed to use it effectively. A couple of things that drive me crazy- You cannot Print your orders in the normal format. Instead, it is enlarged and prints like a webpage would. Second, you cannot view order details on the order page. You have to click each one individually until you find the one you need. Those are only the tiny details that are flawed. The biggest issues- you cannot print shipping labels from the app. The marketing options are limited, as well as the settings. For most settings, it will tell you to get on a computer. You also cannot unselect an attribute or recipient once it is selected. You can only change it to a new option. I keep the app simply for viewing basic information on new orders and to update tags.
Your listing process stinks
by joseyp413 on 2018/07/12 12:58
I am growing increasingly frustrated with the time wasting process of attempting to list items for sale on Etsy. There is no guidance as you are listing an item if you make a mistake until you get through the process to actually trying to save the listing into your shop and you get a message that you that you are missing info and can either save the listing for later or delete it? Why would I go through the cumbersome process of listing an item only to delete it because you want more information in order to make it an active listing? On top of that, I am getting crazy requirements to list “production partners” - whatever that is - when all I am adding is a vintage item for sale. I was forced to save my latest listing “for later” because I couldn’t get around this production partner field and now, as I went back into my shop, my saved for later item is GONE. What a colossal waste of time it is to list and maintain an Etsy shop - not to mention the fact that Etsy holds my money from a sale for at least a week. It’s my money so once an item is paid for, give it to me!! Very unhappy! 😡
Powerful app if you use it correctly
by letterandleather on 2019/02/26 12:45
I use this app all day ever day and have found it to be a “must have” on all devices. I primarily use it to get quick access to shop data - essentially all the data you can see on a browser around site traffic, orders, marketing campaigns, etc...very helpful if you want a quick snapshot of open orders, number of conversations, traffic for the day, etc. I’ve also used it to modify listing titles, tags, descriptions, prices, promoted bids, etc. That said, if you’re going to be building out new listings or modifying shipping profiles I would recommend sticking with your PC - I don’t think this app is built to help you truly design/build your your shop and listings, but it’s a great supplement to your browser tools. The app also has nice notifications for new orders, shop favorites, conversations, etc. Great widget for immediate access to data, which i’m addicted to. Two items on my wishlist for the app... 1) I would like to have different notification sounds for conversations vs. shop favorites and listing favorites - right now I they all default to one notification sound. 2) once or twice a week my widget will stop working and tell me to “sign in” despite me being signed into the app, or signing out/back in. Only solution I have found is to delete the app and re-download from app store - a bit of a pain. Not sure why this is happening? Thanks Etsy!
App is ok but...
by Woof x a million on 2017/11/26 02:10
I don’t have many issues with this app but I noticed the shipping labels are very vague to update. It didn’t allow me to change flat shipping price to calculated and the shipping label I saved from the computer Etsy website is not showing up on this app. Idk if it is a glitch. It worked fine before but the shipping labels stopped showing up recently. I tried re-downloading. It didn’t work. Also I don’t really like the stats section anymore. I wish it would give me where the total views were coming from instead of the visits. I don’t really care where the double visits from the same people are coming from. I feel like the total views and their location are more important than visits. It only shows the location of the visits which is only the people who came multiple times. This also makes it confusing because what if it’s only one person visiting the whole time? I’m exaggerating a bit but it’s a little confusing in that sense. It’s as if it’s showing the popularity yet it’s the same person over and over.
Lag and slow
by Summer7774 on 2018/04/20 13:35
It's nice to have this app so that you can upload directly from your phone. The problem is it doesn't works as it should be. First it is so slow like a slot. Scrolling down lag. And I can't even find my saved listing. It's quite annoying when you scroll down to check all listings because is lags so bad that I wanted to just smashed my phone. Not being a dik here but really it is that annoying. So I have to open computer and upload. Please make this app faster. I have super fast internet not a slot internet so.. This app would be really helpful for us seller. Snap a pics upload with your phone. All the updates never fix this problem. It's been happening since day one. Never better. Bug fix? What bug? Yes I am very upset at this right now as I write. ***************************************** Second review : the update didn't do anything. Slightly faster but now it kept crashing.I was trying to upload my listing and it kept crashing like 3 times. Need more improvement.I was able to upload 7 listing then I gave up. Its quite annoying. Still 2 star.
Used to work
by Catethrine on 2018/01/26 15:45
This app used to work just fine, but sometime in early 2017 it started to fail on me regularly. Selling from Listings is nearly impossible. Listings don’t load quickly at all, searching thru listings is next to impossible, and listings are not totally up to date with my website if I changed any info or have a current sale or promotion running. AND they eliminated the feature to apply a discount at checkout. So if I have a listing 25% off for the month, but that isn’t reflected in the app and I can’t apply the discount at checkout, I have to do a Quick Sale, which totally negates the whole reason I use this app to keep my shop inventory up to date. I may have to revert back to just making sales via quick sale or PayPal and updating my shop inventory when I’m at the computer after an event. Reinstalling the app and re-logging in has not resolved my Problem and it’s been almost a year of an app that is next to useless. It literally took me 7 minutes last July to perform a Sell from Listings at an art festival and all I could do was continually apologize to the client. Total fail. No fixes from developers.
Sell on Etsy app
by DinaSaura on 2019/06/26 23:58
It’s actually pretty amazing- frustrating if WiFi signal isn’t strong enough for photos/albums to upload for me to use in creating a new listing, etc. For example - But honestly it’s incredibly user-friendly for someone that is used to doing pretty much everything via smart phone as it is and also for keeping an eye on favorited items/new sales/any customer messages sent to us about custom orders or questions on specific items, etc. On the go and Without having to check emails or login to Etsy manually in order to see updates and if any sales have come through, etc. So DEF Great for being on the go 👌I didn’t give full stars due to occasional technical problems and difficulty with receiving customer support at times/ but other than that - it’s awesome
So slow it’s useless
by EmmaspopNYC on 2017/12/04 16:21
When this app first came out a few years ago I was very excited and happy about it and very satisfied with how it worked. But it has become so incredibly slow. I have tried to use it for in person sales lately and without WiFi (which is often not available at many in-person markets, it’s so slow that it’s useless. I could do a single sale from my listings. I had to do everything as a quick sale, so now all of my inventory is off because I had to sell quick sale blank items instead of selling from listings. Now I have to go through everything and update all my quantities, and worse, I have to deactivate items that should actually be sold out. I can’t manually change the status which makes keeping on top of my inventory very difficult. If it doesn’t get fixed I will go back to processing payments through Square. I could access everything else without WiFi but Sell on Etsy couldn’t manage a basic search or sort. Seriously disappointed.
Needs improvements!
by LDizzle1982 on 2019/12/29 16:45
I use this app on a daily basis to run my business. There are many issues though. First, it’s very slow. It can take up to a minute to load a listing. Second, some of the features just don’t work! For example, if I want to link photos to my listing through the app it does nothing..... I have to go to the website to do this. Also I have a suggested “attribute “ on my dashboard for a listing that no longer exists! And I can’t for the life of me get it to go away! Third, some days I can even upload photos. I like to use the app to load photos because it’s more convenient.... but it would be nice to have the app do the same tasks as the site. The app developers definitely need to update the app and work out these issues. Since Etsy has decided to add additional fees on to shipping, listings, and selling, they should be able to fix the issues in the app to support us as sellers!
Makes Selling Easy
by StainedGlassArtist on 2019/12/30 20:10
I have been selling my Stained Glass Art on Etsy for some time now and I really am pleased with the app. The app makes it easy to list your items and the process of selling is a breeze. Technology is not always my “friend”, but with the Etsy app, even I am able to successfully market and sell my glass. I can easily make changes to my “shop” and this is an absolute necessity for me. I would rate 5 stars on the app, but I sometimes experience what I call a “glitch” with the messaging portion of the app., and when trying to use the help option. If you have begun a message to a customer and step away, or switch to look at something on another page, you lose all you have written. Overall, I am pleased with the app. StainedGlassbyDebraF
Personalization?
by JapanKiku on 2019/04/06 14:40
This is my first time using etsy and so far I'm having a positive experience. For me, doing all the listing is easy, however, after opening my shop, it no longer gives me the personalization option except for the "variations" which is a pain. Why would you give me the option to personalize my listings when first opening my shop but don't give it to me when I'm adding a new listing? Even going into the listings of the products I was able to personalize, it never even shows that option but when I go into the preview, it shows that I added the personalization. Am I forced to just use the variation tool to allow my customers to personalize the supply or is the personalization tool hidden in something else?
BUGs Continue w iOS13 - Plus Slow Pay 👎🏻
by LiddleKiddle on 2019/10/28 16:23
October 26: For several versions now, entering a listing title keeps forcing upper case. Then of course you get an ERROR that does not allow 3 words with caps. Do these guys even check their work? And does this thing EVER save a draft? NOPE! AND do not fall for "free" Square card reader promotion inside the app. The hardware is supposed to be free if you choose the mag stripe version. It tried to charge me $10 anyway and Etsy CS bounced it back to Square. Data miners! Thank God I turned on Ebay and Bonanza! Sept. 23: Well other apps planned for iOS 13; Etsy did not. Almost unusable to post sale items. Try and type! Checking out Bonanza and Wordpress. Sept 13: Still pushing date of pay disbursement back. Date posted; date arrives; date moves back the entire weekend. Someone decided they do not really want to gives sellers money more than once a week. Beware. Aug. 24: Latest update locks up Aug. 20: Delayed pay means SLOWER shipping to customers; means less customers. Aug 10: They certainly know how to take their cut out if your sales on a weekend, but not how to move your disbursement. .......... July 24: They need better geeks. Coupon promotional emails never sent after set up in Marketing Section. ...... Newer shop; slower pay. ..... Does Apple let them remove bad reviews? Apparently. Reviews on Yelp cannot be removed. .....
Absolutely horrible
by Darren_Young on 2017/12/07 06:02
We started using Etsy in February and tried the app out, only in the past few months have I really started selling there. It was so so to start with but, like many others have reported, it's horribly slow. The one thing I want to use it for is to add pics to listings seeing as how my phone is my camera. But, it took 3 full minutes to load the window to add a photo then after I finally added it the thing crashed. I guess it's because I'm the only person on the planet that uses their phone as a camera. Guys, even eBay can do that and that's saying something. Functionally it does maybe 40% of what the desktop site does and I'm being generous. Every time I go to do something I realize it's not there. And, rather than adding features they take them away with updates! The most recent update made all of this worse. If the mobile rendering of the site worked any better I'd use that but guess what? Even that doesn't work very well. Etsy: pick a mobile strategy, either make the mobile web rendering ONE HUNDRED PERCENT like the desktop experience (and working) or make the app work, they're both broken horribly. I have decided to start evaluating alternatives to Etsy including building my own store, because of all of your problems. Get it together Etsy, we pay you ACTUAL money for your service.
Useful app
by tngirl03 on 2018/01/02 19:32
I don’t make listings from this app, but have made adjustments to existing listings pretty quickly. I do like seeing traffic to my shop and looking at stats. I can also respond quickly and easily to messages when needed. It’s also very fast for tracking your shipments! I’m not sure where to report a bug so will ask for the social media feature to please be revised. I’m on an iPhone X and some of the things I need to tap on go so far up the screen they’re useless-they are behind my battery icon and I can’t tap on them. I’ve used this feature recently on this same phone so not sure what changed; but I really enjoyed that new feature so would like to see it fixed. Otherwise it’s a great app!
Etsy’s changes kill small businesses
by Robthomas2002 on 2019/06/14 12:28
Etsy did away with allowing sellers to receive PayPal directly, now they let you accept PayPal but they sit on your money which used to be available to sellers right away. Small businesses need to have access to cash right away to reinvest in the products they make. Etsy needs to adopt the policies of PayPal and make the money we earn available right away! Corporate greed is getting in the way of who originally made Etsy a success... us mom and pop homemade shops...but that’s another issue...they promote that we are what Etsy is about but they allow commercial items made in China etc...that is if the “designer” claims they are an artisan. Wrong move...unless Etsy just owns that they are all about themselves and allow any items...that would be at least honest on their part. Just own this fact Etsy so we know who we are dealing with because this pretense only looses you shops.
So far so good
by Kinder Gentler, Inc. on 2018/08/22 12:47
I’m a new seller, and this app is new to me also. I haven’t had any of the issues I’ve read about on other reviews. From what I can tell, it has most of the functionality of the mobile page, which is good. My issue is that I can have a logo designed from my phone, and order business cards and promo materials. All these apps enable me to use my phone. I barely need to get my laptop out. So why can’t I change the images on my Etsy page from this app? EVERY other app that has a profile picture or banner allows for these changes in the app. The more you can put on the mobile app, the better. If I can make changes over lunch, or from my workshop, then it frees up much of my time to create!
Almost Perfect
by Mikaelala22 on 2019/01/13 19:31
I’m rating this 4 stars because the app is almost perfect, but just needs a little nudge. I love all the features of the app, but I really wish I could create shipping labels, and sales/coupons from the app instead of having to go to Etsy on my browser. I’m not sure if this applies to the Sell on Etsy App or if it is just for Etsy in general, but I also pay for a website through their site platform, Pattern. I really wish customers who purchased through my site were able to leave reviews that would show up on my website (only Etsy customers can leave reviews). Otherwise, the site is great and easy to maintain.
Superb
by Lobasola on 2019/07/22 03:42
I have had an Etsy shop for several years and totally love this amazing platform! I have been a professional artist most of my life and sell in fine arts shows all over the Southwest. Etsy gives my customers an opportunity to purchase my work long after I have left their town, and is a fantastic way to keep up with my customer base. I love the seamless simplicity with which my customers can buy my work, and the ease of transaction to shipping label your company provides for shops. Never in my wildest dreams did I think I would be an international artist, but now I have work in 14 different countries!! Wow, that is powerful! Love My Etsy shop
Great for small businesses
by NishaGoddess on 2018/11/27 05:19
I’ve been using zesty since 2013 and I must say their apps have improved tremendously. You can literally post, sell, and collect funds all from this one app. You can even create a webpage (extra $15 month) and manage it directly from this app. They constantly are updating and adding new features. Their brand has become so big over the past few years that the traffic it now brings only further help benefit your sales because they promote your items for FREE. There are a few minor costs but overall it’s great. I have yet to find another sell site that performs as good as Etsy. 💪🏽
Stops working so well once you’re successful
by Jeruanna on 2019/06/29 09:40
Etsy works great for small beginners who sell online but once you start doing $50,000 or more in sales a year the problems begin. Prepare for high sales and advertising fees! The fees keep rising! Also, Etsy almost rarely sides with the seller when the buyer is clearly wrong or simply trying to scam you to get free products. Etsy will suspend your shop for pretty much anything and not allow you to even try and fix whatever problem they may have with you. Their customer service is terrible, especially when dealing with anything financial! With Etsy, more money means more problems! My advice is that when you start making $30,000+/yr in sales (or 2000+ transactions) prepare to create your own website with Shopify or Big Cartel. Then start guiding your Etsy customers to your other platforms instead.
Solid foundation but desktop is still a must.
by Rookie-san on 2017/11/20 04:47
The foundation is very solid. I like what we currently have, it is just not enough. The BIGGEST issue is shipping. I can’t set shipping from the app unless it is a fixed price which is fine if shipping is free or consistent. Mine isn’t. So if I can’t fully post a listing from the app then what’s the point? I would give it 4 stars if it was not for that. Im a strict mobile user. Only use desktops to print shipping labels. It took me a long time to learn there was an about me section of the shop because I assumed (incorrectly) that everything to do with editing profile could be done from the app. I would also like to be able to opt into community wide promotions and start coupons from the app. I have no issue loading pictures like a previous review said.
Freezes
by LP Atlanta on 2019/07/13 22:46
***update: they repaired the app so it will login, but the app still freezes when going to stats. This has been an issue for as long as I can remember, but it takes hours to get through to tell Etsy of the problems so maybe others have more patience than me and will let them know how painfully terrible their app is for sellers as they tell us all we must give free shipping or we will be dumped to the end of all searches. Blackmailing is a horrible way to do business! Initial review: This app is so frozen I can’t even login. The moment I start typing my login info it freezes. It’s from an update, but this isn’t a new issue. It used to freeze all the time, then it was ok, and now I can’t even use it. Deleted it and reinstalled. No change. Banging my head on the wall! Someone fix this, please!!!! I’ll change my review if you do.
Update is crashing the program
by Seamstress 408 on 2018/11/08 03:24
The last couple of days, I have been trying to open the finances menu and it is taking forever to upload and when it finally does it crashes. I was completely satisfied with the financ menu before, but now that it is "updated" I can't use it without crashing the program. If you must change something PLEASE RESTORE THE SELL IN PERSON feature! It worked great before you disabled it in an effort to force everyone to connect to SQUARE. Why not make SQUARE an option instead of forcing sellers to go to it for "in person" sales? Most of my in person customers prefer cash.
Love it!
by MercyAnne on 2019/01/08 17:38
The app has been so helpful in growing my business! I used to always have to do things on the computer, which made it harder to keep up with things while I’m on the go. While it is still easier to list things (especially when listing numerous similar items back to back) on the computer, it is very convenient to be able to use my phone to snap some shots and immediately post things. Could the app use some improvement? Sure of course it could! And it has been improving so give it time and it’ll only get better
Shady practice
by Rougelerned on 2018/12/29 06:57
Was a big supporter of selling handmade articles and other things. Until I had labeled a product I produced as having a product I searched for and bought to make my products with submit a intellectual infringement investigation on two of my listings. After lengthy emails and being treated as if I was trying to steal their products name. I suggested messaging me to correct the product reference they continued with unprofessional behavior. I explained that I would no longer buy their products and will purchase there competitions. They went and submitted intellectual infringement on all of my listings after I changed the name use. Thank you Velcro and Etsy for allowing me to see you are not about a small business venture yet are a money scheme out to drain and bleed a broken Veteran of a chance to make a small honest living.
Overall pretty good, but there’s one problem.
by MatchboxCreations715 on 2019/06/27 15:51
Ever since teams were “improved,” I can’t access them from the app and it takes me to mobile web, which is okay, but annoying. The problem is that it shows me not being signed in when I go to Teams on the app, but when I click on the profile icon, it takes me out of the app and I can’t go back. Other than that, this app is easy to use and lets me manage my shop on-the-go. There are glitches occasionally, but nothing too bad, and they never last very long. I really like how simple it is to view & manage your orders, listings, and convos.
beacon notifications don’t work
by Dwanjabi on 2018/04/30 17:18
Overall I’m satisfied with this app’s functions. I’ve used it for years and keep up with updates as the come. My problem with it is that I have all the possible notifications turned on. The one I rely on the most and need to work is the beacon notification (the red number at the corner of the app icon). The beacon on this app never shows up and it’s crucial so I’m aware of orders I have not yet processed. Therefore I have the regular Etsy app for shopping because it’s beacons actually work. But the redundancy of both apps is unnecessary and I really wish the beacons on this sell on Etsy app work. This has been an issue for quite some time. App developers please fix!
A kindergartner designed this
by fix it please i'm begging on 2019/02/11 07:17
The only reason I have the app is so that I get a notification if someone buys one of my products. I am so overwhelmingly shocked by the (very little) amount of brain power that went into this. Words overlap each other, are completely cut off and there are even grammatical errors. For a site that’s designed for people to sell home made goods (a trend that’s very popular right now) you’d think that their app for the seller would be up to date, chic and functional. But it’s the complete opposite. If you need someone to re-design it. I’m here for ya. Seriously. I’ve never done it before but, clearly, never has the person that made this version, either. And can we talk about the process for posting a listing through the app... never mind, don’t even get me started. Just FIX IT. PLEASE.
2 steps forward, 1 step back
by Giasb on 2019/01/15 18:02
Something new is added and something gets fixed, but a new problem arises. It has been back and forth like this for years. Right now, the ability to crop and edit photos is malfunctioning. Update: I was frustrated because whenever I would rearrange the order of photos, a couple of photos would often disappear permanently, but that issue has possibly been solved. Update: Etsy IT team resolved the following problem, so I amend my star rating. Previously I had written: Hundreds of my listings are missing on the app. I hope this gets resolved quickly, because if I must write and photograph everything from scratch, it will take me an estimated two months. Overall, I would be devastated if I did not have this app because most features do function. For those complaining of slow speed, this problem plagued me, too, but resolved when I upgraded to a newer phone. I wouldn’t want to use this app on an iPhone 5.
Can’t Sign In
by Otono29 on 2019/10/07 21:22
I can’t even sign in on the app wasted a bunch of time making a store just for the stupid app to say that “I have to be a seller to login” which may I say makes zero sense because I created an account just to sell here. So how do I not have a seller account when I’ve just made one for the store? Totally fine, I just won’t use this app. Spent three hours making a store for it to not even work? Waste of time if you ask me. Building a store shouldn’t take that long and I should’ve just moved onto the next app to build my store somewhere else, but the internet said this was and I quote “ The best and easiest way to sell your handmade goods online”. Anyways I’m moving onto the next app. Thanks for taking three hours of my life.
Great app, I can do all my listings and sales on my phone
by Michelle PDX on 2018/06/28 21:29
I’ve been really happy with this app. I’m able to create listings and add pictures that I’ve taken on my phone. I get a notification every time I have a sale, and the app help function helps me figure out anything that isn’t immediately obvious to me. So I feel like there’s nothing I haven’t been able to do that I have wanted to do. It’s easy to communicate with customers, and when I buy labels from the app, all the tracking information is right there with their purchase information. I like it!
20 seconds to load my news feed
by McKenzie C. 🐼 on 2019/02/01 13:54
Over time, this app has progressively gotten slower specifically for items under the Dashboard section. Even though convos and listings load fairly quickly, the simple stats overview always takes 5+ seconds. It used to be much faster, but I can live with it. My biggest complaint is that when I try to see my news and activity feed for a specific overview of recent purchases and feedback, I have to wait 15-20 seconds for it load every single time. This has been happening through the past several updates even though other parts of the app work fine. I really wish you would work on it, as I currently dread using the app as it is now.
Love the new app
by Rockstar pet collars on 2018/06/20 15:01
I live the new app on Etsy. It makes it so much easier for me to manage orders while I am out and about. It also makes it easy for me to always be in communication with my customers. The only thing I would like to add to it is when customers want me to change their order, their shipping or add something it’s hard to do that without canceling the order. Customers don’t want to get credited before placing another order so it hurts sales. Other than that tweak everything about it is really helping me stay organized. I love it!
Review of app
by Kimnoberly on 2018/10/16 05:03
Well I have 2 shops on Etsy with the app I can only access one shop. One app for my shop and I have the second app too, that ones for shopping only. There are some issues with the conversation area I answer a message but sometimes I can’t look up the item their talking about the one listed right above the question that they ask about. I can’t get to some of the stuff that I can get to with my laptop. I manage most of my shop from my cell phone. I wish everything available on a laptop or desk top computer was available in the app. Overall it’s ok.
Great except for one drawback
by Jenstermusic on 2018/03/22 02:04
I love being able to use my app for my shop. I can do almost everything there as I can on my desktop. The only main thing that is a serious issue is that my shipping profiles won't sync and I can't do calculated shipping on new listings on the app. I can't save as a draft because I can't do the shipping profile. Other than that, I love to hear a cha-ching even when I'm out and about and not near my computer! ***Update- It’s a year later and my shipping profiles still aren’t syncing between the desktop and mobile/sell on etsy app. Very frustrating when I do most of my convos and things on my phone and my mobile device.
Many bugs. Basically useless now.
by E29385 on 2019/11/30 15:53
Like many others, the app won’t allow me to create draft listings. It doesn’t acknowledge that I’ve added any photos and just gives me an error / won’t save.. it is really frustrating. I had a huge update scheduled for the week before Black Friday that I had to postpone. I am literally stuck, just sitting on inventory I can’t list unless I do so on my computer (time killer). Adding to the list of glitches, now when I search for existing listings in the app, it isn’t showing them all. I have to go into safari to see an accurate display of my listings. Please fix and I’ll adjust back to 5 stars. Going back in reviews, I can see it has been over one month of this issue. I don’t understand why this isn’t being addressed.
Unusable
by CoraCrochet on 2018/09/24 19:12
I made a sellers account after not being able to use my purse old etsy account and tried to log in for it to first tell me the email that I was pretty sure I used was correct, then it told me the password was incorrect. So I pressed the forgot password button, received an email that let me change my password, only to be told the password was incorrect. The one that I just was told I changed it to and I could immediately use. Then after several tries, never changing the email though, it tells me this email isn’t even a sellers account AFTER sending me a the stuff to reset my sellers account password. I typed everything right, retyped it several times, got confirmation emails from you them, but I still can’t use the app at all
A good start
by Doctah J on 2018/07/24 18:38
While not the most user-friendly interface, this is a pretty solid app for Etsy sellers. Unfortunately, one cannot do everything on the app that one can do on a desktop. For example, one can refund a customer’s payment when canceling an order, but one cannot cancel an order from the app. Furthermore, it is annoying as can be to get a sound notification every time someone favorites an item or the shop. It would be beneficial to be able to silence certain notifications. But on balance, this app does help me run my shop better.
Good for sending messages, not so great for anything else
by Omgabee on 2019/06/08 22:17
The Etsy seller app is great for notifying me of sales and allowing me to quickly message my customers. One of the main things I’d like to use the app for, however is to see my stats on sales, visits etc. The stats graphs are extremely limited compared to the website. I cannot see my current months stats, only last month and older. It also does not show overall sales amounts. So I find myself using the website frequently instead of the app, for stats and other features. Like I said, it’s generally good for messaging customers tho, so I still use the app for that.
Selling on Etsy is a blessing
by NaturallyMeByKaren on 2019/05/31 02:10
This is the best decision I ever made selling online and Etsy providing a selling platform for new business owner Is a blessing I thank you Etsy it’s an amazing platform I want to get my own website but I will always keep my Etsy shop. The fees do not bother me at all bc I feel I would have never made the money or attained the customers I have without Etsy. There’s no guess work everything is just select, select what you need to complete orders. I can go on all day about the pros for selling on Etsy. Thank you Etsy.
No badge notifications?
by Aliruby on 2018/04/05 03:44
I like that this app has made running my business more convenient. I do almost all of my Etsy sales from my phone. My issue is that I don’t get badges when I get an order in. I am able to finely tune my notification settings, and my notifications are turned on in both my phone settings and in the app. However, I only get banners (that I tend to overlook) when I get an order as well as an email (which I don’t check often enough). I would feel more comfortable if I could have a badge show on the app for when I get an order.
Constantly raising fee
by Aubssss on 2019/05/20 22:40
I’ve been on Etsy for years. I’ve typically had between 300 and 500 items in my shop at a time. But with the constant rise in fee’s, I’m not breaking even. I’m loosing money. I started spending more on advertising with them (I was already spending about $100 a month) and I was still loosing money. So I cut a lot of my advertising, and now I get no traffic. Coupled with the constant rise in shipping costs, I’m loosing money on every item I sell. I’m not even covering the money I spent on materials. It used to be about the small independent little artisan. But now the o lay way to make money on Etsy is to spends crap loads on advertising. I can’t afford to do that and pay for food and rent at the same time.
Still can’t sell in person or create discounts
by RunMocha on 2018/03/06 10:32
I recently opened a shop on another platform and the app is everything etsy’s isn’t. I can create discounts on the go, sell in person from listings, and have the red notification of how many open orders I have. It really highlights Etsy’s weaknesses, and it’s making me more inclined to just move away from Etsy completely. June 2017: If you have variations in a listing, which I'm betting a majority of sellers do, you can't sell that item in the Sell Now tab. It's a pain when you're at shows and have to manually enter every sale because you can no longer sell from listings. It makes the seller look like an amateur. This better be fixed by holiday show season, otherwise I'll move platforms.
Used to be great, now the notifications don’t work
by frazifam on 2018/12/13 14:49
The app used to be fantastic, it could’ve been a little more intuitive, but overall it was great and it serves its purpose. After one of the updates I stopped receiving notifications for orders. All settings in the app and on my phone are set so that I will receive notifications, I’ve even tried turning them off and then on again, and completely uninstalling and reinstalling the app. I still don’t get notifications. This is very problematic as I rely on these to know when I receive an order and need to ship something out. I’ve nearly missed multiple orders because the notifications are not going off.
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Description
sell on etsy, our app just for sellers, lets you easily manage your business on the go. Respond to customers, see your shop stats, and manage your orders. sell on etsy makes it easy to: --Save time with Snippets: Waiting in line at the post office? The Snippets feature lets you quickly respond to customers by saving your most frequent responses. --Get the whole picture: Keep tabs on your views, visits, orders, favorites and sales history. --Stay notified: “Cha-ching!” find out when someone purchases an item, sends you a new Convo or favorites your shop or items. (Customize your notifications in Settings). --Manage your orders: Access open and completed orders, renew items from sold orders, mark as shipped, add private notes and send shipping notifications so buyers know when items are on the way. --Access your listings: Create, edit, renew, and publish listings directly from the app. Use your camera to upload photos and make a listing on-the-spot. Access shop sections and item variations for quick editing. Activate and deactivate items with a tap. Who knew your phone could do all that. You must have an Etsy shop to use this app. Get started at www.etsy.com/sell.
Etsy app is great!
by LoveArtbyAnne on 2020/01/25 21:20
The sell on Etsy app is great. I can work on orders and messages to customers from anywhere.
Love Etsy
by sewnbyrachel on 2020/01/25 21:07
Love selling on Etsy and the app is easy to use
Wonderful
by LoveLeighLocs on 2020/01/25 20:34
This app saves me time and organizes customers orders for me. Tax time is a breeze.
Great!
by GETmom3 on 2020/01/25 16:07
Works great!
Love it
by Mom and Crew on 2020/01/25 15:18
Super easy to navigate!
Great company!
by quagmyer11 on 2020/01/25 15:05
Etsy is trustworthy. Their listing system is easy, and the orders are accurate. Payment is accurate and prompt.
They take all my money
by dbjfjfbjfbtbtbjtkekkejebrb on 2020/01/25 04:30
Im so I’ve over this app! I just got a sale of 42.94 and I only get 29.86 after all the freaking taxes which is completely unacceptable!!! Like honestly y’all need to do better like y’all automatically take $3 out of every sell! Y’all are just money hungry and I don’t recommend this app AT ALL!!!!
App doesn’t work for me
by aesthetic.brooklynnn on 2020/01/25 01:03
I was going to use this to sell for my lipgloss but this app is extremely slow, rather spend my money and time on some other selling app
What happened?
by Mommy2015 on 2020/01/23 11:36
Not sure what is going on but I went from large views and sells a day to 0! This all happened after Etsy changed their advertising and how items are listed. Not to mention, I can no longer share from the app to my Instagram page. The option is gone! I have went from being profitable to nothing! Wow! What happened? I also don’t like how the fees and postage payments changed. Who made these changes? I am considering closing my shop soon. Especially because no one responded to my emails or this message. A very frustrated seller!!!!!
Tali Threads
by Tali Threads on 2020/01/21 17:54
This App is so helpful, and easy
Love this app!
by Renki57 on 2020/01/21 11:19
This app makes it so easy for me to manage my shop and see if I have any new orders.
Scrolling
by YupThatsAnnoying on 2020/01/20 18:48
Unable to scroll on the coupon making page
PLEASE FIX THIS BUG. IT’S BEEN YEARS NOW!!!
by Rattifer on 2020/01/19 22:13
I appreciate my other bugs were fixed, but I have been reporting this one for years and NOBODY HAS FIXED IT and IT HAS GOTTEN WORSE. Now, your message deletes if a notification comes through while you are typing it. I will have paragraphs written for my customer, and another customer messages and the page reloads and deletes my message. I have done nothing. I hear the notification on my phone. I have notifications off on my ipad because I work from my ipad. I will be in the middle of typing and the app in response to the notification reloads the page I am currently typing in, and it clears my entire message. If I want to check some info in my listing and I click home on my ipad to look at my listing in Safari, so that I can copy and paste the link(s) into my message, and it deletes my message. You can’t go check your price. You can’t add links to listings through the app, so I have no choice but to go to another app to see my listing and copy the link, but then it deletes my message. If there are multiple listings that have the traits my customer is seeking, there is no way to give it to them through sell on etsy app. If you go to copy the link, it deletes your message, so then you paste your link in to the now blank message and you go to get the second link, and when you come back it’s deleted your first link and ENTIRE MESSAGE AGAIN. You have to compose messages in a different app, then copy and paste them into sell on etsy. I work predominantly on my ipad. This issue has thwarted my efforts for years now. Why is nobody addressing it? It’s BAD.
Too expensive
by Pixiedusttm on 2020/01/16 00:42
Fees too expensive and anything you sell you have to pay taxes on Horrible site
No support for Digital Uploads
by Koyottee on 2020/01/15 21:18
I’d rate the app 5 stars, but I sell knitting and crochet patterns in my store - pdfs. I can’t upload PDFs from within the app, and from the web version, I can’t delete old PDFs (using safari, or chrome on iPad OS) - I run my entire business from my iPad and need more Etsy support. Please update to allow digital uploads from mobile devices. Otherwise, the app is awesome.
Etsy holding my money
by Nickisawesomeeee on 2020/01/14 14:26
For over a month now, I have over $400 sitting in the Etsy account and I’m not able to get it. I have requested it for next day deposit, but it’s been a month now and the app is saying that it will deposit the money on Jan 25th, that’s 20 more days from now. I have selected the payments to me deposited daily and even called support and they said “thank you for being patient with us” while they have no resolution. They said that someone will be reaching out to me. What does that mean????
Crashing, losing work in progress..
by luka1234 on 2020/01/11 21:48
Even since the update, app has been crashing... very frustrating when you’re a good part of the way through creating a listing, only to end up having the app crash and lose everything you’ve just done. Please fix whatever the issue is..
Force quits when you go to post an item
by Alanna519 on 2020/01/08 23:32
Force quits all the time! After so much time and energy put into an ad! So frustrating
Needs feature update
by With_L_0_V_E on 2020/01/08 05:37
I sell items digitally and many of my items are created on my iPad, but to list these items I have to import to my computer in order to attach the file(s). This wouldn't be so bad if this app was just for monitoring listings but it literally allows me to add new items, but for whatever reason doesn't allow file attachments for digital items 🤯 why?!?!?!?!
Best way to shop & sell
by Obsolete Oddities Shop on 2020/01/06 23:09
I’ve only been selling & shopping on Etsy now for a little while & I have to say.... NOTHING COMPARES TO IT!! Thanks for all your support I’ll be using Etsy for the rest of my life, I’m sure of it!!
Really helps me run my business!
by Tomiannie on 2020/01/06 22:41
I appreciate all the tools available in this app - it really helps me keep my business moving when I’m on the go. I especially like how easy it is to switch between my two shops - I wish that option was available on the website!
Great
by Lulu10291 on 2020/01/06 21:39
Easy to navigate.
Effective
by badlikewolf on 2020/01/06 21:39
I like the app because I don’t always need to be on my computer to manage my account and orders.
Easy to use
by Minn20 on 2020/01/06 21:29
I like the app bc it’s easy to use when I’m away from my work desk.
Winning
by Nickyc707 on 2020/01/06 21:27
Etsy is a easy and fun way to sell or buy what ever u need
Great
by fluffysidehustle on 2020/01/06 21:04
Smooth and no issues so far
The App makes my life easier
by Katatannex on 2020/01/06 20:58
Selling on Etsy is pretty straightforward - the app makes it mobile! Also My husband and I have 2 stores that I manage and when I am not traveling I can have one on my computer and one on my tablet - so I dont have to switch back and forth - handy...
Works well for my needs
by Puppylover101.q on 2020/01/06 17:46
Easy to navigate and simpler to use vs the online platform. Although for more complex functions I do find myself logging on via computer sometimes.
Love the app, wish shipping was easier
by mrsgidaho on 2020/01/06 17:29
Love the app as I work from my Ipad as a graphic designer, but I wish shipping was easier to use. It wont let me go under a pound and my prints are flat which also doesnt compute
Best app ever
by Iscam02 on 2020/01/06 15:55
Love it!
Five Stars for the Sell on Etsy app !
by blendinger on 2020/01/06 15:26
It’s part of the fabric of my life !
This is so annoying
by Lil_Arlene33 on 2020/01/06 05:52
For one this stupid app made it IMPOSSIBLE to sign in Took me about an hour saying I had to be signed in when I have had Etsy for about 5 months!!!!!!UGH then it was horrible made everything difficult and annoying I wouldn’t recommend
Sadly, no.
by _nickname2 on 2020/01/05 14:56
Lovvvvvve selling on Etsy, but this app constantly crashes (changes to your store are not saved unpon opening again) and it takes a lifetime to upload pictures. Not feeling it.
Last update merged accounts
by Farley213 on 2020/01/03 17:46
This app continues to get worse. Now it has merged my two accounts so when I go to do a social post, for one, it brings up the sale highlights for the other. In the expired listings, it combines both shops inventory. Stop “updating” to make things “easier” and fix what’s broken!! Hard to run a business with something so inconsistent!
Annoying
by Olive and cat on 2020/01/03 04:59
Was very excited to try but the app is confusing and crashes literally every 5 minutes
Beware of Etsy
by MADEXWADE on 2020/01/02 14:16
Etsy misleads investors and exploits their sellers. If you’re looking for a platform to sell on..keep looking.
Recent update errors
by app user 47382910 on 2020/01/01 22:06
I love this app. Unfortunately the recent update freezes on some of the needed tools like sales and coupons which won’t allow you to scroll to complete a simple task on the app. Bummer. Worked better before update.
Heavenlywreathco
by Ceitel on 2019/12/31 18:57
We love you, Happy New Year!
Great site for selling handmade products!!!!
by Genuinely Jamie on 2019/12/31 17:36
I have experience nothing but great results on Etsy and have gotten great exposure. It’s perfect for homemade items that you want sell. It also helps you reach tons of people all over the country which is awesome. Your start may be slow but don’t give up, it just takes time and perseverance!
Helpful to crafters
by patchworkbycarol on 2019/12/31 13:01
I do not know that much about computers, But that didn’t matter. Etsy is pretty easy to use and maintain. Thanks
Easy to navigate
by Mrs.K. on 2019/12/31 03:51
Pretty straight forward and easy to navigate.
All-in-all, this app is fairly easy to use
by Tedth66 on 2019/12/31 02:01
Once you figure the app out, it’s easy to use. Etsy is a great site to sell handmade items
Selling on Etsy
by I am BMW on 2019/12/30 23:06
I’m finally owning my own company and making sales! Thank you Etsy!
Love it
by Loveher8767 on 2019/12/30 21:06
Has helped me get out there
Love it!
by Deanna Kaye on 2019/12/30 20:51
Easy to use and I love the “cha-Ching” notification sound when I get an order. :)
It’s great!
by Nematar on 2019/12/30 20:21
I love this app, it’s beautifully designed and fairly intuitive. I do wish that there was a walkthrough of some sort though, I’m still learning some things after three years of using it— I just figured out how to mark an order as shipped— instead of leaving it outstanding. I always thought the word “manage” in the upper right corner of the “orders” tab was just a title— didn’t realize that it is a button. I scour youtube regularly for videos on how to use the etsy apps and run a good store but that was one thing that just stumped me. If I could suggest an improvement to the app I think new users (and customers) could really benefit from some walk through videos of how to make listings, manage listings, navigate orders, and mark orders as shipped. Oh— and the Christmas graphic that always shows up when I open the etsy app. We need some new, more seasonally appropriate graphics guys! 😂
Makes Selling Easy
by StainedGlassArtist on 2019/12/30 20:10
I have been selling my Stained Glass Art on Etsy for some time now and I really am pleased with the app. The app makes it easy to list your items and the process of selling is a breeze. Technology is not always my “friend”, but with the Etsy app, even I am able to successfully market and sell my glass. I can easily make changes to my “shop” and this is an absolute necessity for me. I would rate 5 stars on the app, but I sometimes experience what I call a “glitch” with the messaging portion of the app., and when trying to use the help option. If you have begun a message to a customer and step away, or switch to look at something on another page, you lose all you have written. Overall, I am pleased with the app. StainedGlassbyDebraF
Surf drums selling on Etsy
by Chonky206 on 2019/12/30 17:36
Thanks to Etsy! It’s been an enjoyable experience selling the things I make, and getting a bigger audience. Cheers
Can’t share on instagram from iOS 13 share sheet
by coco-trix on 2019/12/29 18:12
This is a critical part of my workflow to post my listings to social media, and when I updated to iOS 13 the share sheet doesn’t open instagram when I click share (after initiating the share from the desktop site and getting the notification on my phone). PLEASE fix this ASAP, I can’t be the only one with this problem.
Needs improvements!
by LDizzle1982 on 2019/12/29 16:45
I use this app on a daily basis to run my business. There are many issues though. First, it’s very slow. It can take up to a minute to load a listing. Second, some of the features just don’t work! For example, if I want to link photos to my listing through the app it does nothing..... I have to go to the website to do this. Also I have a suggested “attribute “ on my dashboard for a listing that no longer exists! And I can’t for the life of me get it to go away! Third, some days I can even upload photos. I like to use the app to load photos because it’s more convenient.... but it would be nice to have the app do the same tasks as the site. The app developers definitely need to update the app and work out these issues. Since Etsy has decided to add additional fees on to shipping, listings, and selling, they should be able to fix the issues in the app to support us as sellers!
Convo glitch
by Devn k on 2019/12/29 15:49
There seems to be a lot of glitches with this app but one that bothers me the most is with the messages. If someone sends me a message while I'm replying to a different message it will automatically open the new one. This erases anything I was writing and I lose my place completely. This has happened so many times I can't even count. Etsy please help
Easy
by kaleymina on 2019/12/28 01:44
Makes selling a whole lot easier. Thank you
I bought a domain
by NanaRoberta on 2019/12/27 22:22
Can I get help on how to use it? I think it is nanascraftsandbeyond.com
Easy to list
by GoatsCoat on 2019/12/27 20:37
This app is easy to list. And overall easy to use.
awesome
by Topherdgaf81 on 2019/12/27 20:24
Love this platform so easy to use
A great easy way to sell
by KBL4328 on 2019/12/27 20:15
Highly recommend the seller ap
They keep deactivating my shop!
by MajedAlshammarii on 2019/12/25 19:51
After 2 sales and happy with that, they deactivate my account without telling me why! I will never use Etsy.
First time user
by bLOnderLife on 2019/12/24 02:58
Pretty easy for the most part. A few things aren’t quite as easy to navigate (shop description, picture, etc). But I general it’s easy, people find you, Etsy takes care of the hard part.
Love this app
by e.lamb02 on 2019/12/24 01:29
I really enjoy using the Etsy shop app to sell my items. It streamlines my stats and makes everything simple and easy!
Super!!
by katieann1233 on 2019/12/23 21:18
This app is fun and easy to use. Quick and very reasonable. Makes having my very own online store a possibility. Thanks!
Wow
by Gglbx on 2019/12/23 20:36
I am new to selling online. Etsy has made it easy for me to display my products and manage my sales. Thanks!
Warlockwodin
by warlockwodin on 2019/12/23 20:10
Great
User friendly!
by akmoniker81 on 2019/12/23 19:59
I enjoy using Etsy app. It’s easy and straightforward!
Great App
by leelandcollection on 2019/12/23 19:48
Great App!!!
Useful App
by maryblowsglass on 2019/12/23 19:38
This app is useful for Etsy sellers, especially because there’s features that aren’t available on the website version. It’s easy to set up listings and message buyers. The reason I gave 4 stars is because the App is slow to load at times. Also, when setting up a listing in the app, I still have to go to the web to adjust the main listing image if I want to zoom in or make it centered.
Great app
by SamuelAF on 2019/12/23 17:47
Super user friendly interface.
ETSY
by Beach Bugsy on 2019/12/23 17:24
I love the Etsy App. It is user friendly and have no issues. Thanks for being a market place where anyone can start a business.
Easy
by KLSClassicCreations on 2019/12/23 16:55
I love using the app. My only “not great” comment is that the app works differently on my IPad than it does on my phone and PC. I can’t do everything on the IPad and need to change devices to get it all done. I do love that it makes it a one stop shop and works in conjunction with Square! Love the sync from Etsy to Square! I do have a suggestion, for items added to Square that you could get them to sync back to Etsy. I understand more info would be needed but it would be a starting framework, just thinking. Thanks
Shipping “adjustments” stealing profits
by unbelievably angry on 2019/12/23 13:38
Lost over half the profit on my last order to shipping “adjustments” charged after sending my packages. I meticulously weight and measure all my packages - so I guess you just have to accept huge losses?
App
by iggy 26 on 2019/12/23 11:46
Sometimes the convos don’t load and get stuck. I’d like to be able to edit listings more.
I like it
by foundsum on 2019/12/23 09:20
Great service kinda expensive for premium but I enjoy selling my artwork via Etsy
Sell Etsy is so convenient and easy to use!!!
by Avanalin on 2019/12/23 07:50
Thanks Etsy for making selling easy at the tip of my fingers.
Great app
by c.k.n.w. on 2019/12/23 05:27
Easy to use!
Great for Beginning Entrepreneurs
by Zahara G. on 2019/12/23 01:59
The only thing I dislike are the transactions fees. They’re too high. Other than that, I really like this app.
Love this Esty app
by Wiley929 on 2019/12/22 18:44
It’s easy to create custom listings and communicate with buyer quickly when away from the computer!
Scum
by Wiyote92 on 2019/12/22 03:34
Etsy is an online system, being an online system in 2019 it shouldn’t be so archaic. 5 days hold if you make a mistake or have to change your billing information is absolutely ridiculous. If I sell something the payments should go directly through. Now I know to closet shop and never use Etsy again. Not worth it and their charges are stupid. Sold an item for $25 last month and they still never paid me. Sold 2 more items days ago and no payment. Just have people pay you over fb messenger, it will save time and effort.
Problem with picture upload.
by Sklaudianus on 2019/12/21 22:13
The update does not allow to upload pictures when creating a new listing.
Cancel account for no reason
by 86-3-22-@@ on 2019/12/20 11:06
I just start try to sell my products on Etsy but they cancel my account and said I can’t sell over there, I will keep to sell on eBay and Amazon.
Holiday Payout Delays - Again
by DropARose on 2019/12/19 21:29
Gee, Etsy still cannot read a calendar. Pay avail today — Oops today comes and...now it says tomorrow. We’re back to they don’t wanna pay pay out more than once a week. BACK to FREE listings on Ebay. Instant Paypal. Issues w buyers with unverified addresses— item misdelivered abd returned a week later. I’m tired of spending time checking something your PAYment system should be doing.
TRASH
by Zakaria10 on 2019/12/18 14:43
Trash
Easy to Use & Manage Shop
by chrysalisrose on 2019/12/17 01:00
This app works really well and it’s easy to use to manage things in my shop, such as viewing orders, filling & renewing listings. I would recommend!
Found Etsy easy to use from the Seller’s point of view
by AmazingArtAS on 2019/12/17 00:53
Had my first sale and was immediately notified. It was easy to contact the buyer in Etsy to immediately thank him for his purchase and say that his painting would be shipped the following day. Shipped via FedEx and then notified buyer of the tracking number... that was easy! So far everything is great!!! Thanks Etsy.
A great site for sellers
by alymaup on 2019/12/17 00:28
Etsy is wonderful in that you have a lot of options and power to make your shop easy for buyers to purchase and to customize your shop. Selling fees are reasonable and being able to advertise is a great help in promoting your shop.
So far so good
by il0vem0nkeys on 2019/12/16 23:30
Working exactly how I would like it to. A bit confusing at first but great when you figure it out.
Happy!
by ladywholovesjesus on 2019/12/16 22:57
Very happy with how easy this app is to use. There have been a few times when I couldn’t add photos and that was annoying but I figured it out
Surprisingly happy with this app
by HarperFineFurniture on 2019/12/16 22:22
This app works very well, which is saying something for someone who is frustrated easily. I’m still not sure if I can edit everything that I can on my computer but this would ideally be necessary because I don’t always take a laptop with me when I travel.
FromegyptWL11
by mostafaepy on 2019/12/16 21:46
Love it
Love the Etsy app.
by paintwell on 2019/12/16 21:27
I use the Etsy app all the time. I count on it and, it performs very well.
Selling on Etsy
by Wildlife artist on 2019/12/16 20:27
I use Etsy to run both my store and my website. Really helpful. A nice interface with customers for artists!
Perfect way to manage my shop
by dancinmommy on 2019/12/16 20:26
This is so much easier and faster than relying on emails or getting on the website to check. I love the money sound it makes when I get a sale! And I’m able to respond to customers within minutes of them sending a message.
Great!
by amgeeg on 2019/12/16 20:10
So far so good
I Love the Etsy App!
by Kayoglass5 on 2019/12/16 20:09
Been using it for about 3 years and love it!
Sell on Etsy App
by ropekat on 2019/12/16 20:06
It is great!
User friendly
by katydid205 on 2019/12/16 19:59
Very user friendly.
I only use mobile app!
by The Little Wolfe Co. on 2019/12/16 19:48
After my laptop stopped working, I was afraid that I would not be able to sell on Etsy. I have been solely using the mobile app for the last two months and find it to be just as easy if not easier than the full desktop site. Five stars!
Love this app
by Hidereeeeeeeeeee on 2019/12/16 19:23
Super easy to navigate and shows me all the features I need.
Slow prone to crashing
by secretcorndog on 2019/12/16 19:12
App crashes every other listing and usually when uploading photos. Slow performance and uploading times.
Great App
by PiperPilot71 on 2019/12/16 19:11
Great app. No issues.
Stock is going down. Closing top selling stores
by Guestbookery on 2019/12/16 13:43
Etsy are closing top selling stores without even a chance for reconciliation. The Etsy stock is going down as a result. Etsy is not what it used to be.
eBay now Etsy seller
by Ones---Enough on 2019/11/21 17:47
As an eBay seller with close to 600 positive sells and none negative I was looking for a way to expand my sells and Etsy has provided me with a comparable platform in which I can use to grow my business. I truly appreciate the ease and user friendly design of the Etsy app and find it equal to if not better than eBays. I truly have no complaints but one. The one issue I would like to see changed is this. Etsy wants you to pay in order for google to find your items in its generic search results. Meaning if someone searches for an item on google, that item won’t show up in the search results for Etsy unless you pay. Pay a small fee and your items can be seen by googles search engine. I find that caveat contrary to good business practice and refuse to pay that fee for advertising. It goes against what I feel is right and other than that I have no issues with Etsy.
Go back to the old payment system!
by Liz7/95 on 2019/02/25 18:50
I Used to love selling on Etsy, I opened my shop a little over a year ago and while i don’t get a lot of orders I feel like my shop is successful, I get great reviews and haven’t gotten anything other then five stars. But then they changed how payments work just before Christmas. pay off the fees once a month and buy postage out of pocket which wasn’t a big deal, I would pay under $4 in fees a month and $2.75 for postage. I preferred it that was so I could get my entire payment from my very inexpensive product. The new system withholds the money from my orders and then subtracts the fees and postage from that money until I can get it into my bank account (it will only deposit money on business days). I tried to see if i could pay for postage at the time of purchase like i used to, but they have no option for that anymore, instead the fees sit in your payment waiting to either be paid off at the end of the month or for you to get another order so it can take a large amount of that money. I’m not making any money off of my product because they keep subtracting the fees from the purchase. I have a four dollar fee sitting in the payment that I can’t pay until the end of the month. I love being an Etsy seller but unless they go back to the old method or give us the option to pay for postage and fees before the billing cycle ends then I’ll have to close down my shop.
Slow with annoying glitches and changes
by Sdnskjvn on 2018/02/19 18:44
I used to love using the app, but recent changes are annoying and time consuming. First of all, the app runs SO slow. When I enter my shop and try to search for listings, it takes 20+ seconds for my listings to load, another 20+ seconds for my keyboard to even show up, then another 20+ seconds for the search to occur. Ridiculous. Secondly, words get broken up within a conversation when it is sent. It will be typed perfectly prior to sending, but once it is sent to the customer, it chops up the words incorrectly and creates spaces where there shouldn’t be. Not only does it make it hard to read, it also looks unprofessional on my part. The other update that is very annoying is that when a customer contacts me with a link to a particular listing to ask a question about it, it used to open that listing within the app so that I could see which one the customer was referring to. With the latest update, it opens the listing in a web browser instead, which meansq I then have to sign into Etsy on the web. An unnecessary step that wastes my time. Lastly, other changes within Etsy have SIGNIFICANTLY decreased my total views of my items and therefore sales....by 59 PERCENT!!! What an absurd drop in views & sales in my shop. After 4.5 very successful years of selling on Etsy, I’m seriously considering changing selling platforms. Pretty unhappy with the current app.
Too Buggy to be Helpful
by NaNo Writer on 2019/11/28 00:01
At first this app was convenient because I take product photos with my phone, so creating listings in the app without having to deal with the cloud or whatever for photos was great. But this app has too many bugs with adding photos now to be worth it. Multiple times this week I have tried to add new listings to try to build momentum (baby Etsy seller, baby handmade seller period) and actually make some sales with Cyber Week promos, a social media follower coupon, all that jazz. But when I try to upload photos of my items, the app freezes and I have to completely close it and start it over. Again. And again. And again. And maybe I’ll get one or two listings done if I’m lucky before the problem starts again. So now I’m going to have to go to the desktop to create all my listings. I’m so aggravated that I’m seriously rethinking using Etsy as a platform period. The listing process is cumbersome and time consuming already without these issues. I’ve been promising new listings on social media for the sale and now I’m having to delay things because I can’t get things listed from the app and have to navigate photo transfers. Not good for my morale as a new seller and not good for my tiny infant shop. And yes, if you’ve made it this far reading through my rant, I do have the latest version of the app and my phone’s software.
Aggravating glitch since last update!
by Veghead11574 on 2018/02/17 18:04
This app has definitely improved since first being released. I use it mostly for replying to convos because I find it difficult to setup listings from my phone. Since the last update, there is a glitch that is taking the remaining letters of the last word typed, and putting just those letters onto the next line down, rather than moving the entire word down onto the next line when it’s too long to fit on the line above. (This is an example of what I am talking ab out happening. Do you see how difficult an d incredibly annoying it is when you’re tryi ng to read the text? Also, if my customer is reading my messages from the app, it mak es me look like a grammar-less idiot. I don ’t like this because I am a grammar Nazi!) You don’t see the nonsensical wording until the message is actually sent. I HATE THIS! It looks sloppy and makes it difficult to read. It happens on messages that I have sent and also received, and it only happens with the Sell on Etsy app. So, when I’m reading the same exact messages from my browser or on my Etsy-Shop Creative app, the messages look normal. Please fix the glitch!!!! Thank you!
App is limited
by Awe34678 on 2019/08/01 01:41
The Etsy Seller app is great for if you plan on viewing your orders and stats. Or if you need to do small edits to your titles, tags, and description. If you want to actually use the features found on the website, your best bet is it access your shop through Safari or a computer. This app has potential, but it lacks many features needed to use it effectively. A couple of things that drive me crazy- You cannot Print your orders in the normal format. Instead, it is enlarged and prints like a webpage would. Second, you cannot view order details on the order page. You have to click each one individually until you find the one you need. Those are only the tiny details that are flawed. The biggest issues- you cannot print shipping labels from the app. The marketing options are limited, as well as the settings. For most settings, it will tell you to get on a computer. You also cannot unselect an attribute or recipient once it is selected. You can only change it to a new option. I keep the app simply for viewing basic information on new orders and to update tags.
Your listing process stinks
by joseyp413 on 2018/07/12 12:58
I am growing increasingly frustrated with the time wasting process of attempting to list items for sale on Etsy. There is no guidance as you are listing an item if you make a mistake until you get through the process to actually trying to save the listing into your shop and you get a message that you that you are missing info and can either save the listing for later or delete it? Why would I go through the cumbersome process of listing an item only to delete it because you want more information in order to make it an active listing? On top of that, I am getting crazy requirements to list “production partners” - whatever that is - when all I am adding is a vintage item for sale. I was forced to save my latest listing “for later” because I couldn’t get around this production partner field and now, as I went back into my shop, my saved for later item is GONE. What a colossal waste of time it is to list and maintain an Etsy shop - not to mention the fact that Etsy holds my money from a sale for at least a week. It’s my money so once an item is paid for, give it to me!! Very unhappy! 😡
Powerful app if you use it correctly
by letterandleather on 2019/02/26 12:45
I use this app all day ever day and have found it to be a “must have” on all devices. I primarily use it to get quick access to shop data - essentially all the data you can see on a browser around site traffic, orders, marketing campaigns, etc...very helpful if you want a quick snapshot of open orders, number of conversations, traffic for the day, etc. I’ve also used it to modify listing titles, tags, descriptions, prices, promoted bids, etc. That said, if you’re going to be building out new listings or modifying shipping profiles I would recommend sticking with your PC - I don’t think this app is built to help you truly design/build your your shop and listings, but it’s a great supplement to your browser tools. The app also has nice notifications for new orders, shop favorites, conversations, etc. Great widget for immediate access to data, which i’m addicted to. Two items on my wishlist for the app... 1) I would like to have different notification sounds for conversations vs. shop favorites and listing favorites - right now I they all default to one notification sound. 2) once or twice a week my widget will stop working and tell me to “sign in” despite me being signed into the app, or signing out/back in. Only solution I have found is to delete the app and re-download from app store - a bit of a pain. Not sure why this is happening? Thanks Etsy!
App is ok but...
by Woof x a million on 2017/11/26 02:10
I don’t have many issues with this app but I noticed the shipping labels are very vague to update. It didn’t allow me to change flat shipping price to calculated and the shipping label I saved from the computer Etsy website is not showing up on this app. Idk if it is a glitch. It worked fine before but the shipping labels stopped showing up recently. I tried re-downloading. It didn’t work. Also I don’t really like the stats section anymore. I wish it would give me where the total views were coming from instead of the visits. I don’t really care where the double visits from the same people are coming from. I feel like the total views and their location are more important than visits. It only shows the location of the visits which is only the people who came multiple times. This also makes it confusing because what if it’s only one person visiting the whole time? I’m exaggerating a bit but it’s a little confusing in that sense. It’s as if it’s showing the popularity yet it’s the same person over and over.
Lag and slow
by Summer7774 on 2018/04/20 13:35
It's nice to have this app so that you can upload directly from your phone. The problem is it doesn't works as it should be. First it is so slow like a slot. Scrolling down lag. And I can't even find my saved listing. It's quite annoying when you scroll down to check all listings because is lags so bad that I wanted to just smashed my phone. Not being a dik here but really it is that annoying. So I have to open computer and upload. Please make this app faster. I have super fast internet not a slot internet so.. This app would be really helpful for us seller. Snap a pics upload with your phone. All the updates never fix this problem. It's been happening since day one. Never better. Bug fix? What bug? Yes I am very upset at this right now as I write. ***************************************** Second review : the update didn't do anything. Slightly faster but now it kept crashing.I was trying to upload my listing and it kept crashing like 3 times. Need more improvement.I was able to upload 7 listing then I gave up. Its quite annoying. Still 2 star.
Used to work
by Catethrine on 2018/01/26 15:45
This app used to work just fine, but sometime in early 2017 it started to fail on me regularly. Selling from Listings is nearly impossible. Listings don’t load quickly at all, searching thru listings is next to impossible, and listings are not totally up to date with my website if I changed any info or have a current sale or promotion running. AND they eliminated the feature to apply a discount at checkout. So if I have a listing 25% off for the month, but that isn’t reflected in the app and I can’t apply the discount at checkout, I have to do a Quick Sale, which totally negates the whole reason I use this app to keep my shop inventory up to date. I may have to revert back to just making sales via quick sale or PayPal and updating my shop inventory when I’m at the computer after an event. Reinstalling the app and re-logging in has not resolved my Problem and it’s been almost a year of an app that is next to useless. It literally took me 7 minutes last July to perform a Sell from Listings at an art festival and all I could do was continually apologize to the client. Total fail. No fixes from developers.
Sell on Etsy app
by DinaSaura on 2019/06/26 23:58
It’s actually pretty amazing- frustrating if WiFi signal isn’t strong enough for photos/albums to upload for me to use in creating a new listing, etc. For example - But honestly it’s incredibly user-friendly for someone that is used to doing pretty much everything via smart phone as it is and also for keeping an eye on favorited items/new sales/any customer messages sent to us about custom orders or questions on specific items, etc. On the go and Without having to check emails or login to Etsy manually in order to see updates and if any sales have come through, etc. So DEF Great for being on the go 👌I didn’t give full stars due to occasional technical problems and difficulty with receiving customer support at times/ but other than that - it’s awesome
So slow it’s useless
by EmmaspopNYC on 2017/12/04 16:21
When this app first came out a few years ago I was very excited and happy about it and very satisfied with how it worked. But it has become so incredibly slow. I have tried to use it for in person sales lately and without WiFi (which is often not available at many in-person markets, it’s so slow that it’s useless. I could do a single sale from my listings. I had to do everything as a quick sale, so now all of my inventory is off because I had to sell quick sale blank items instead of selling from listings. Now I have to go through everything and update all my quantities, and worse, I have to deactivate items that should actually be sold out. I can’t manually change the status which makes keeping on top of my inventory very difficult. If it doesn’t get fixed I will go back to processing payments through Square. I could access everything else without WiFi but Sell on Etsy couldn’t manage a basic search or sort. Seriously disappointed.
Needs improvements!
by LDizzle1982 on 2019/12/29 16:45
I use this app on a daily basis to run my business. There are many issues though. First, it’s very slow. It can take up to a minute to load a listing. Second, some of the features just don’t work! For example, if I want to link photos to my listing through the app it does nothing..... I have to go to the website to do this. Also I have a suggested “attribute “ on my dashboard for a listing that no longer exists! And I can’t for the life of me get it to go away! Third, some days I can even upload photos. I like to use the app to load photos because it’s more convenient.... but it would be nice to have the app do the same tasks as the site. The app developers definitely need to update the app and work out these issues. Since Etsy has decided to add additional fees on to shipping, listings, and selling, they should be able to fix the issues in the app to support us as sellers!
Makes Selling Easy
by StainedGlassArtist on 2019/12/30 20:10
I have been selling my Stained Glass Art on Etsy for some time now and I really am pleased with the app. The app makes it easy to list your items and the process of selling is a breeze. Technology is not always my “friend”, but with the Etsy app, even I am able to successfully market and sell my glass. I can easily make changes to my “shop” and this is an absolute necessity for me. I would rate 5 stars on the app, but I sometimes experience what I call a “glitch” with the messaging portion of the app., and when trying to use the help option. If you have begun a message to a customer and step away, or switch to look at something on another page, you lose all you have written. Overall, I am pleased with the app. StainedGlassbyDebraF
Personalization?
by JapanKiku on 2019/04/06 14:40
This is my first time using etsy and so far I'm having a positive experience. For me, doing all the listing is easy, however, after opening my shop, it no longer gives me the personalization option except for the "variations" which is a pain. Why would you give me the option to personalize my listings when first opening my shop but don't give it to me when I'm adding a new listing? Even going into the listings of the products I was able to personalize, it never even shows that option but when I go into the preview, it shows that I added the personalization. Am I forced to just use the variation tool to allow my customers to personalize the supply or is the personalization tool hidden in something else?
BUGs Continue w iOS13 - Plus Slow Pay 👎🏻
by LiddleKiddle on 2019/10/28 16:23
October 26: For several versions now, entering a listing title keeps forcing upper case. Then of course you get an ERROR that does not allow 3 words with caps. Do these guys even check their work? And does this thing EVER save a draft? NOPE! AND do not fall for "free" Square card reader promotion inside the app. The hardware is supposed to be free if you choose the mag stripe version. It tried to charge me $10 anyway and Etsy CS bounced it back to Square. Data miners! Thank God I turned on Ebay and Bonanza! Sept. 23: Well other apps planned for iOS 13; Etsy did not. Almost unusable to post sale items. Try and type! Checking out Bonanza and Wordpress. Sept 13: Still pushing date of pay disbursement back. Date posted; date arrives; date moves back the entire weekend. Someone decided they do not really want to gives sellers money more than once a week. Beware. Aug. 24: Latest update locks up Aug. 20: Delayed pay means SLOWER shipping to customers; means less customers. Aug 10: They certainly know how to take their cut out if your sales on a weekend, but not how to move your disbursement. .......... July 24: They need better geeks. Coupon promotional emails never sent after set up in Marketing Section. ...... Newer shop; slower pay. ..... Does Apple let them remove bad reviews? Apparently. Reviews on Yelp cannot be removed. .....
Absolutely horrible
by Darren_Young on 2017/12/07 06:02
We started using Etsy in February and tried the app out, only in the past few months have I really started selling there. It was so so to start with but, like many others have reported, it's horribly slow. The one thing I want to use it for is to add pics to listings seeing as how my phone is my camera. But, it took 3 full minutes to load the window to add a photo then after I finally added it the thing crashed. I guess it's because I'm the only person on the planet that uses their phone as a camera. Guys, even eBay can do that and that's saying something. Functionally it does maybe 40% of what the desktop site does and I'm being generous. Every time I go to do something I realize it's not there. And, rather than adding features they take them away with updates! The most recent update made all of this worse. If the mobile rendering of the site worked any better I'd use that but guess what? Even that doesn't work very well. Etsy: pick a mobile strategy, either make the mobile web rendering ONE HUNDRED PERCENT like the desktop experience (and working) or make the app work, they're both broken horribly. I have decided to start evaluating alternatives to Etsy including building my own store, because of all of your problems. Get it together Etsy, we pay you ACTUAL money for your service.
Useful app
by tngirl03 on 2018/01/02 19:32
I don’t make listings from this app, but have made adjustments to existing listings pretty quickly. I do like seeing traffic to my shop and looking at stats. I can also respond quickly and easily to messages when needed. It’s also very fast for tracking your shipments! I’m not sure where to report a bug so will ask for the social media feature to please be revised. I’m on an iPhone X and some of the things I need to tap on go so far up the screen they’re useless-they are behind my battery icon and I can’t tap on them. I’ve used this feature recently on this same phone so not sure what changed; but I really enjoyed that new feature so would like to see it fixed. Otherwise it’s a great app!
Etsy’s changes kill small businesses
by Robthomas2002 on 2019/06/14 12:28
Etsy did away with allowing sellers to receive PayPal directly, now they let you accept PayPal but they sit on your money which used to be available to sellers right away. Small businesses need to have access to cash right away to reinvest in the products they make. Etsy needs to adopt the policies of PayPal and make the money we earn available right away! Corporate greed is getting in the way of who originally made Etsy a success... us mom and pop homemade shops...but that’s another issue...they promote that we are what Etsy is about but they allow commercial items made in China etc...that is if the “designer” claims they are an artisan. Wrong move...unless Etsy just owns that they are all about themselves and allow any items...that would be at least honest on their part. Just own this fact Etsy so we know who we are dealing with because this pretense only looses you shops.
So far so good
by Kinder Gentler, Inc. on 2018/08/22 12:47
I’m a new seller, and this app is new to me also. I haven’t had any of the issues I’ve read about on other reviews. From what I can tell, it has most of the functionality of the mobile page, which is good. My issue is that I can have a logo designed from my phone, and order business cards and promo materials. All these apps enable me to use my phone. I barely need to get my laptop out. So why can’t I change the images on my Etsy page from this app? EVERY other app that has a profile picture or banner allows for these changes in the app. The more you can put on the mobile app, the better. If I can make changes over lunch, or from my workshop, then it frees up much of my time to create!
Almost Perfect
by Mikaelala22 on 2019/01/13 19:31
I’m rating this 4 stars because the app is almost perfect, but just needs a little nudge. I love all the features of the app, but I really wish I could create shipping labels, and sales/coupons from the app instead of having to go to Etsy on my browser. I’m not sure if this applies to the Sell on Etsy App or if it is just for Etsy in general, but I also pay for a website through their site platform, Pattern. I really wish customers who purchased through my site were able to leave reviews that would show up on my website (only Etsy customers can leave reviews). Otherwise, the site is great and easy to maintain.
Superb
by Lobasola on 2019/07/22 03:42
I have had an Etsy shop for several years and totally love this amazing platform! I have been a professional artist most of my life and sell in fine arts shows all over the Southwest. Etsy gives my customers an opportunity to purchase my work long after I have left their town, and is a fantastic way to keep up with my customer base. I love the seamless simplicity with which my customers can buy my work, and the ease of transaction to shipping label your company provides for shops. Never in my wildest dreams did I think I would be an international artist, but now I have work in 14 different countries!! Wow, that is powerful! Love My Etsy shop
Great for small businesses
by NishaGoddess on 2018/11/27 05:19
I’ve been using zesty since 2013 and I must say their apps have improved tremendously. You can literally post, sell, and collect funds all from this one app. You can even create a webpage (extra $15 month) and manage it directly from this app. They constantly are updating and adding new features. Their brand has become so big over the past few years that the traffic it now brings only further help benefit your sales because they promote your items for FREE. There are a few minor costs but overall it’s great. I have yet to find another sell site that performs as good as Etsy. 💪🏽
Stops working so well once you’re successful
by Jeruanna on 2019/06/29 09:40
Etsy works great for small beginners who sell online but once you start doing $50,000 or more in sales a year the problems begin. Prepare for high sales and advertising fees! The fees keep rising! Also, Etsy almost rarely sides with the seller when the buyer is clearly wrong or simply trying to scam you to get free products. Etsy will suspend your shop for pretty much anything and not allow you to even try and fix whatever problem they may have with you. Their customer service is terrible, especially when dealing with anything financial! With Etsy, more money means more problems! My advice is that when you start making $30,000+/yr in sales (or 2000+ transactions) prepare to create your own website with Shopify or Big Cartel. Then start guiding your Etsy customers to your other platforms instead.
Solid foundation but desktop is still a must.
by Rookie-san on 2017/11/20 04:47
The foundation is very solid. I like what we currently have, it is just not enough. The BIGGEST issue is shipping. I can’t set shipping from the app unless it is a fixed price which is fine if shipping is free or consistent. Mine isn’t. So if I can’t fully post a listing from the app then what’s the point? I would give it 4 stars if it was not for that. Im a strict mobile user. Only use desktops to print shipping labels. It took me a long time to learn there was an about me section of the shop because I assumed (incorrectly) that everything to do with editing profile could be done from the app. I would also like to be able to opt into community wide promotions and start coupons from the app. I have no issue loading pictures like a previous review said.
Freezes
by LP Atlanta on 2019/07/13 22:46
***update: they repaired the app so it will login, but the app still freezes when going to stats. This has been an issue for as long as I can remember, but it takes hours to get through to tell Etsy of the problems so maybe others have more patience than me and will let them know how painfully terrible their app is for sellers as they tell us all we must give free shipping or we will be dumped to the end of all searches. Blackmailing is a horrible way to do business! Initial review: This app is so frozen I can’t even login. The moment I start typing my login info it freezes. It’s from an update, but this isn’t a new issue. It used to freeze all the time, then it was ok, and now I can’t even use it. Deleted it and reinstalled. No change. Banging my head on the wall! Someone fix this, please!!!! I’ll change my review if you do.
Update is crashing the program
by Seamstress 408 on 2018/11/08 03:24
The last couple of days, I have been trying to open the finances menu and it is taking forever to upload and when it finally does it crashes. I was completely satisfied with the financ menu before, but now that it is "updated" I can't use it without crashing the program. If you must change something PLEASE RESTORE THE SELL IN PERSON feature! It worked great before you disabled it in an effort to force everyone to connect to SQUARE. Why not make SQUARE an option instead of forcing sellers to go to it for "in person" sales? Most of my in person customers prefer cash.
Love it!
by MercyAnne on 2019/01/08 17:38
The app has been so helpful in growing my business! I used to always have to do things on the computer, which made it harder to keep up with things while I’m on the go. While it is still easier to list things (especially when listing numerous similar items back to back) on the computer, it is very convenient to be able to use my phone to snap some shots and immediately post things. Could the app use some improvement? Sure of course it could! And it has been improving so give it time and it’ll only get better
Shady practice
by Rougelerned on 2018/12/29 06:57
Was a big supporter of selling handmade articles and other things. Until I had labeled a product I produced as having a product I searched for and bought to make my products with submit a intellectual infringement investigation on two of my listings. After lengthy emails and being treated as if I was trying to steal their products name. I suggested messaging me to correct the product reference they continued with unprofessional behavior. I explained that I would no longer buy their products and will purchase there competitions. They went and submitted intellectual infringement on all of my listings after I changed the name use. Thank you Velcro and Etsy for allowing me to see you are not about a small business venture yet are a money scheme out to drain and bleed a broken Veteran of a chance to make a small honest living.
Overall pretty good, but there’s one problem.
by MatchboxCreations715 on 2019/06/27 15:51
Ever since teams were “improved,” I can’t access them from the app and it takes me to mobile web, which is okay, but annoying. The problem is that it shows me not being signed in when I go to Teams on the app, but when I click on the profile icon, it takes me out of the app and I can’t go back. Other than that, this app is easy to use and lets me manage my shop on-the-go. There are glitches occasionally, but nothing too bad, and they never last very long. I really like how simple it is to view & manage your orders, listings, and convos.
beacon notifications don’t work
by Dwanjabi on 2018/04/30 17:18
Overall I’m satisfied with this app’s functions. I’ve used it for years and keep up with updates as the come. My problem with it is that I have all the possible notifications turned on. The one I rely on the most and need to work is the beacon notification (the red number at the corner of the app icon). The beacon on this app never shows up and it’s crucial so I’m aware of orders I have not yet processed. Therefore I have the regular Etsy app for shopping because it’s beacons actually work. But the redundancy of both apps is unnecessary and I really wish the beacons on this sell on Etsy app work. This has been an issue for quite some time. App developers please fix!
A kindergartner designed this
by fix it please i'm begging on 2019/02/11 07:17
The only reason I have the app is so that I get a notification if someone buys one of my products. I am so overwhelmingly shocked by the (very little) amount of brain power that went into this. Words overlap each other, are completely cut off and there are even grammatical errors. For a site that’s designed for people to sell home made goods (a trend that’s very popular right now) you’d think that their app for the seller would be up to date, chic and functional. But it’s the complete opposite. If you need someone to re-design it. I’m here for ya. Seriously. I’ve never done it before but, clearly, never has the person that made this version, either. And can we talk about the process for posting a listing through the app... never mind, don’t even get me started. Just FIX IT. PLEASE.
2 steps forward, 1 step back
by Giasb on 2019/01/15 18:02
Something new is added and something gets fixed, but a new problem arises. It has been back and forth like this for years. Right now, the ability to crop and edit photos is malfunctioning. Update: I was frustrated because whenever I would rearrange the order of photos, a couple of photos would often disappear permanently, but that issue has possibly been solved. Update: Etsy IT team resolved the following problem, so I amend my star rating. Previously I had written: Hundreds of my listings are missing on the app. I hope this gets resolved quickly, because if I must write and photograph everything from scratch, it will take me an estimated two months. Overall, I would be devastated if I did not have this app because most features do function. For those complaining of slow speed, this problem plagued me, too, but resolved when I upgraded to a newer phone. I wouldn’t want to use this app on an iPhone 5.
Can’t Sign In
by Otono29 on 2019/10/07 21:22
I can’t even sign in on the app wasted a bunch of time making a store just for the stupid app to say that “I have to be a seller to login” which may I say makes zero sense because I created an account just to sell here. So how do I not have a seller account when I’ve just made one for the store? Totally fine, I just won’t use this app. Spent three hours making a store for it to not even work? Waste of time if you ask me. Building a store shouldn’t take that long and I should’ve just moved onto the next app to build my store somewhere else, but the internet said this was and I quote “ The best and easiest way to sell your handmade goods online”. Anyways I’m moving onto the next app. Thanks for taking three hours of my life.
Great app, I can do all my listings and sales on my phone
by Michelle PDX on 2018/06/28 21:29
I’ve been really happy with this app. I’m able to create listings and add pictures that I’ve taken on my phone. I get a notification every time I have a sale, and the app help function helps me figure out anything that isn’t immediately obvious to me. So I feel like there’s nothing I haven’t been able to do that I have wanted to do. It’s easy to communicate with customers, and when I buy labels from the app, all the tracking information is right there with their purchase information. I like it!
20 seconds to load my news feed
by McKenzie C. 🐼 on 2019/02/01 13:54
Over time, this app has progressively gotten slower specifically for items under the Dashboard section. Even though convos and listings load fairly quickly, the simple stats overview always takes 5+ seconds. It used to be much faster, but I can live with it. My biggest complaint is that when I try to see my news and activity feed for a specific overview of recent purchases and feedback, I have to wait 15-20 seconds for it load every single time. This has been happening through the past several updates even though other parts of the app work fine. I really wish you would work on it, as I currently dread using the app as it is now.
Love the new app
by Rockstar pet collars on 2018/06/20 15:01
I live the new app on Etsy. It makes it so much easier for me to manage orders while I am out and about. It also makes it easy for me to always be in communication with my customers. The only thing I would like to add to it is when customers want me to change their order, their shipping or add something it’s hard to do that without canceling the order. Customers don’t want to get credited before placing another order so it hurts sales. Other than that tweak everything about it is really helping me stay organized. I love it!
Review of app
by Kimnoberly on 2018/10/16 05:03
Well I have 2 shops on Etsy with the app I can only access one shop. One app for my shop and I have the second app too, that ones for shopping only. There are some issues with the conversation area I answer a message but sometimes I can’t look up the item their talking about the one listed right above the question that they ask about. I can’t get to some of the stuff that I can get to with my laptop. I manage most of my shop from my cell phone. I wish everything available on a laptop or desk top computer was available in the app. Overall it’s ok.
Great except for one drawback
by Jenstermusic on 2018/03/22 02:04
I love being able to use my app for my shop. I can do almost everything there as I can on my desktop. The only main thing that is a serious issue is that my shipping profiles won't sync and I can't do calculated shipping on new listings on the app. I can't save as a draft because I can't do the shipping profile. Other than that, I love to hear a cha-ching even when I'm out and about and not near my computer! ***Update- It’s a year later and my shipping profiles still aren’t syncing between the desktop and mobile/sell on etsy app. Very frustrating when I do most of my convos and things on my phone and my mobile device.
Many bugs. Basically useless now.
by E29385 on 2019/11/30 15:53
Like many others, the app won’t allow me to create draft listings. It doesn’t acknowledge that I’ve added any photos and just gives me an error / won’t save.. it is really frustrating. I had a huge update scheduled for the week before Black Friday that I had to postpone. I am literally stuck, just sitting on inventory I can’t list unless I do so on my computer (time killer). Adding to the list of glitches, now when I search for existing listings in the app, it isn’t showing them all. I have to go into safari to see an accurate display of my listings. Please fix and I’ll adjust back to 5 stars. Going back in reviews, I can see it has been over one month of this issue. I don’t understand why this isn’t being addressed.
Unusable
by CoraCrochet on 2018/09/24 19:12
I made a sellers account after not being able to use my purse old etsy account and tried to log in for it to first tell me the email that I was pretty sure I used was correct, then it told me the password was incorrect. So I pressed the forgot password button, received an email that let me change my password, only to be told the password was incorrect. The one that I just was told I changed it to and I could immediately use. Then after several tries, never changing the email though, it tells me this email isn’t even a sellers account AFTER sending me a the stuff to reset my sellers account password. I typed everything right, retyped it several times, got confirmation emails from you them, but I still can’t use the app at all
A good start
by Doctah J on 2018/07/24 18:38
While not the most user-friendly interface, this is a pretty solid app for Etsy sellers. Unfortunately, one cannot do everything on the app that one can do on a desktop. For example, one can refund a customer’s payment when canceling an order, but one cannot cancel an order from the app. Furthermore, it is annoying as can be to get a sound notification every time someone favorites an item or the shop. It would be beneficial to be able to silence certain notifications. But on balance, this app does help me run my shop better.
Good for sending messages, not so great for anything else
by Omgabee on 2019/06/08 22:17
The Etsy seller app is great for notifying me of sales and allowing me to quickly message my customers. One of the main things I’d like to use the app for, however is to see my stats on sales, visits etc. The stats graphs are extremely limited compared to the website. I cannot see my current months stats, only last month and older. It also does not show overall sales amounts. So I find myself using the website frequently instead of the app, for stats and other features. Like I said, it’s generally good for messaging customers tho, so I still use the app for that.
Selling on Etsy is a blessing
by NaturallyMeByKaren on 2019/05/31 02:10
This is the best decision I ever made selling online and Etsy providing a selling platform for new business owner Is a blessing I thank you Etsy it’s an amazing platform I want to get my own website but I will always keep my Etsy shop. The fees do not bother me at all bc I feel I would have never made the money or attained the customers I have without Etsy. There’s no guess work everything is just select, select what you need to complete orders. I can go on all day about the pros for selling on Etsy. Thank you Etsy.
No badge notifications?
by Aliruby on 2018/04/05 03:44
I like that this app has made running my business more convenient. I do almost all of my Etsy sales from my phone. My issue is that I don’t get badges when I get an order in. I am able to finely tune my notification settings, and my notifications are turned on in both my phone settings and in the app. However, I only get banners (that I tend to overlook) when I get an order as well as an email (which I don’t check often enough). I would feel more comfortable if I could have a badge show on the app for when I get an order.
Constantly raising fee
by Aubssss on 2019/05/20 22:40
I’ve been on Etsy for years. I’ve typically had between 300 and 500 items in my shop at a time. But with the constant rise in fee’s, I’m not breaking even. I’m loosing money. I started spending more on advertising with them (I was already spending about $100 a month) and I was still loosing money. So I cut a lot of my advertising, and now I get no traffic. Coupled with the constant rise in shipping costs, I’m loosing money on every item I sell. I’m not even covering the money I spent on materials. It used to be about the small independent little artisan. But now the o lay way to make money on Etsy is to spends crap loads on advertising. I can’t afford to do that and pay for food and rent at the same time.
Still can’t sell in person or create discounts
by RunMocha on 2018/03/06 10:32
I recently opened a shop on another platform and the app is everything etsy’s isn’t. I can create discounts on the go, sell in person from listings, and have the red notification of how many open orders I have. It really highlights Etsy’s weaknesses, and it’s making me more inclined to just move away from Etsy completely. June 2017: If you have variations in a listing, which I'm betting a majority of sellers do, you can't sell that item in the Sell Now tab. It's a pain when you're at shows and have to manually enter every sale because you can no longer sell from listings. It makes the seller look like an amateur. This better be fixed by holiday show season, otherwise I'll move platforms.
Used to be great, now the notifications don’t work
by frazifam on 2018/12/13 14:49
The app used to be fantastic, it could’ve been a little more intuitive, but overall it was great and it serves its purpose. After one of the updates I stopped receiving notifications for orders. All settings in the app and on my phone are set so that I will receive notifications, I’ve even tried turning them off and then on again, and completely uninstalling and reinstalling the app. I still don’t get notifications. This is very problematic as I rely on these to know when I receive an order and need to ship something out. I’ve nearly missed multiple orders because the notifications are not going off.
Rating Trends
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4.0
9,561 total
 5
6,337
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1,174
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440
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409
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1,201
Current Version (3.33)
4.0
4,677 total
 5
3,296
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653
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184
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153
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391
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