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You can now bring the excitement of Atlantic City and Las Vegas straight to you! With the harrah's casino NJ mobile app, you can play hundreds of slots, table games, and video poker anytime, anywhere in New Jersey! You'll never miss out on a spin on the slot machines again or an online blackjack hand just because you're on the go! Download & play for cash payouts with our exciting casino slot machines and blackjack games. Make your first deposit and get up to a $300 bonus to play real money casino games at harrah's casino. Real Money games are available to players 21+ who are approved for online casino play and within the State of New Jersey. Features: - Safe and Secure – Harrah’s has been a trusted name in casino gaming since 1937 - Fully licensed in New Jersey, our casino games are audited and in compliance with the New Jersey Division of Gaming Enforcement - Secure deposit options: PayPal, Visa, Mastercard, Discover, ACH & Online banking transfer - Progressive jackpots and slot machines: Ultimate Universe, Casino Reels, Pirates Millions, and more! - Popular table games and video poker: Blackjack, Baccarat, Roulette (American, European, and French) - Regular player promotions, bonuses, and Caesars Rewards online reward credit multipliers Find out more about Harrah’s Online Casino by visiting our site https://www.harrahscasino.com https://www.harrahscasino.com/promotions/ Share your feedback with us at https://www.facebook.com/HarrahsOnline https://twitter.com/harrahsonline Terms and conditions apply. Must be 21+ and present in NJ to play. Gambling Problem? Call 1-800-GAMBLER.
Worse online casino app!!!!
by Njwitch on 2021/05/09 15:34
After having a repeated problem I decided to call instead of doing an online chat which was not helpful. The male ( refused to give me his name) that answered the phone was nasty, rude, and obnoxious ... actually declaring” this conversation is over and hung up” not resolving the issue. I called back, they verified the previous call, resolved my issue, and then I asked for a supervisor and to no avail no contact. They are the only online casino that makes you jump through hoops to withdraw your winnings. Ridiculous system !!! I still haven’t received my withdrawals. Do yourself a favor play BORGATA, GOLDEN NUGGET OR SUGAR HOUSE. They know the meaning of customer support and service.
Rip off!! SCAM!!
by maysbecraxy on 2021/05/05 04:27
They asked for my soc. Which I gave to them like an idiot!!! Said it was to prove that I was over 18. Then when I went to play, it said none of the games were available in my area.
Lots of slots and games don't work
by briballzy on 2021/04/21 13:59
IPhone 12 App crashes, bugs, many of the slots just don't load.
Spectacular
by 7ganonymous on 2021/04/09 16:20
This is better then hard rock and other online games it actually lets you win! Spectacular
Payouts take forever, nothing special
by ghjffijhhj on 2021/02/25 18:31
It takes like 3 days to get paid out, every other app or site is within 24hrs, plus very minimal wins overall, and very few games. I’ll pass
Will not release my withdrawal
by jackiedee1 on 2021/02/25 02:12
Do not use this app. I have been waiting for a withdrawal for over a week. They want my PayPal info - where they took my deposit from - they want screen shots of something that just isn’t available. What a scam !! Take my money real quick but won’t release my winnings !!!
Refund money
by Shasftb28 on 2021/02/16 05:34
I downloaded this app not knowing it’s in NJ. They didn’t say nor let you know before you download the app, and before you put your info on the app but you can’t play because your not in that state
Do you ever win ?!!
by 1313dat on 2021/02/04 15:04
The payouts are horrible! Go through 200 in 5 minutes with a 10 bet and don’t even get 25 back. Tries multiple games and it seems to all be the same. Disappointed
Switching to Harrahs
by Elicia74 on 2021/01/28 02:43
After using other Atlantic City online apps for the last 2 years. Switching to HarrahsCasino was one of the best choices I’ve made so far this year
Scammed by the app
by Tony nj on 2020/12/21 08:28
I deposited 300 dollars. I did not use a promo code. It automatically assigned me 600 dollars (300 bonus bucks as they call it). After a few hours of play I decided to cash out my winnings. (It displayed 670 dollars). I expected to be able to withdraw the 370, my 300 and my 70 winnings and it wouldn’t allow me to take the winnings. Only my original deposit. And doing so I lost the “bonus bucks”. F THIS CASINO
Trash logins and no honest pay out
by Jack Mulligan on 2020/12/21 06:40
Spent the better part of many nights trying to log on to this app with no luck, sends from the app to the the web and back again for finances. Also don’t feel like any slot machine hits, ever, 1,000 dollars later and nothing. Paid for and used CASH bonus and didn’t even dbl my money like promised. I probably have to activate it somewhere in the Bowles of their monstrous app. The brick and mortar casino is better and the sister app at Caesars is far superior. Consider those before this nightmare.
Fraud
by migt413 on 2020/12/03 17:09
Will not pay any account applicable to their system even if you follow their commands as in sending front and back cover of Visa debit card credit card any MasterCard or any type of way form of payment they will still not pay you out they will send it back to your bank row and not pay y’all to totally fraudulent company who does not pay out to their clients or customers also customer support number is a disconnected number thank you owes me over $168.00 and won’t pay out going on over a year they don’t pay
No explanation on withdraw? A problem.
by DemoMemoDude on 2020/11/14 05:43
‘Regrettably we were unable to successfully process your ACH withdrawal for $$$$ to your account. Further investigations revealed the withdrawal process could not be completed due to ‘an unforeseen issue’. We have since investigated the matter and resolved the issue.’ - Customer Service. Like to explain what that unforeseen issue is?
Bad App
by PeteSoko on 2020/11/13 02:15
Do not use this. Since I’ve started playing, constant automatic log offs. Used app to address concerns. Have never, ever received a response from site. After large wins, they do not send you a token to withdrawal (don’t need a token to deposit.....) When you are able to have a withdrawal processed, it typically takes 10-14 days before wire transfer. Have used many far better sites for NJ. Really poor.
Still waiting for winnings. No response.
by The Definition Of on 2020/10/16 07:32
I am a long time, established online player in NJ. I have made withdrawals at the casino cage, to PayPal and to my bank. I am a Diamond player in their brick and mortar casinos. HarrahsCasino now holds onto your withdrawals for almost a week or more before paying - and that includes PayPal withdrawals, which normally just takes a few hours at other casinos. Emails go unanswered except for an automated response that they received your email. You log in to check on the withdrawal status and you get a pop up trying to get you to reverse the withdrawal and keep playing. This is even after the two-day limit they claim they have to make reversals. It is clear the intent of HarrahsCasino is to stall as long as they can before paying - they clearly no longer operate with the intention of treating the player with honesty and respect. You have to wonder in what other areas have they changed. Have the games also tightened up? Do yourself a favor and play on another online casino. The NJ DGE has a full list of online casinos to choose from.
Worst of the online casinos
by Dreamer73O on 2020/09/30 10:33
I’ve played them all, some win some lose and this one by far is no comparison to any of them. I requested my withdrawal on 9/25/20 in the morning and we are now in 9/30/20 and i am still waiting for my winnings. I have e-mailed support and got a response up until my last 2 e-mails. They have the audacity to send me promo e-mails to try to get me to deposit money and still have yet to release my funds...where they do that? Needless to say at this point I don’t know if i am ever going to see my winnings but i can guarantee i wont be investing my money on this app.
Not fair begging from September 2020
by Ser.surgeon on 2020/09/30 00:00
Totally not fair online casino , begins from September 2020 . Loosing about 90% of all your deposits . Looks like they are closing online casino soon and want to steal all your money ! Be aware !
Horrible Support, Hold up on Withdrawals
by Playstudios has gone downhill on 2020/09/27 19:56
I’ve been with Harrahs for years and can tell you to avoid this casino at all costs. Horrible customer service, no response to emails and limited availability .. which is just the casino being frugal. They claim they have little customer service due to corona virus, but the truth is this is a NJ licensed casino and to use that excuse for 6 consecutive months is unacceptable. The NJ Casino Commission should revoke their operating license. Management simply does not care, and when you have withdrawal problems, good luck getting your money. Good luck getting a response or answer with regard to your withdrawal. It’s clear what is going on here, and this is coming from a long time player and supporter of the brand. They have fallen apart, won’t invest limited capital to answer customers and they will not be getting any additional chances. Shame on you Harrahs for how you tread your customers! To Harrahs Management: Don’t even respond to this review because you are only sorry you have someone pointing out what you have known for months ... you don’t respond to private emails and customers, but you will respond to public comments. Oh the hypocrisy! I hope your online casino gets shut down and I will be notifying the commission exactly what you are doing. You don’t deserve to operate this casino.
Won 500
by thissaucis on 2020/09/13 06:44
I won 550 dollars and it says it’s in my bonus this is ridiculous I can’t take the money I won’t using the bonus I have to waste it this is absurd
My withdrawal
by toke252 on 2020/09/08 01:56
My withdrawal still hasn’t been processed and they are giving me a hard time to collect my winnings but don’t give me a hard time when I’m depositing my money
Restrictions need to be taken away from games
by Fix yur game on 2020/09/04 10:15
I click on every game and it says we’re sorry but this game is restricted in your area... I’m in USA Chicago. How is this a restricted area? Fix your game because I’m starting to think it’s fake and you stole my ssn number.
Can’t withdraw your money
by Bradp12375546 on 2020/09/03 16:33
They do not answer their phone or emails about withdraws and I have been waiting for much longer than it should take.
Meh
by Cindyrella-5 on 2020/08/21 11:05
I do win here but only after I’ve dumped a ton of money into ceasers online casino app. So really just getting my own money back with a bit less than I put in. ( guess they have to make something too) anyway having a real problem getting my withdrawal today. Unlike when they take your deposits withdrawals are involved. You enter how much you want and have to wait for a confirmation email with a token you have to copy ,get back to the withdrawal page and enter it. Today they won’t send a token so I cannot withdrawal!!
Customer service
by 5893114 on 2020/07/31 01:46
I had a problem with the email I signed up with and needed to change it. I emailed 5 times and tried calling which was a joke. Never received a reply. I have money in my account and I can’t use it. I play a lot online and this is the worse.
Location verification
by captaingamblerofnj on 2020/07/30 20:46
The mobile app is trash. The location verification rarely works on the mobile app.
Withdrawals are a big problem
by cran85637 on 2020/07/28 11:50
They hold your money for ever so annoying they hang up they disrespect you act like your nothing after spending 200000 gambling fh
Thieves!
by Nancyegg on 2020/07/13 14:01
Don’t deposit money if you expect to collect your winnings. If you withdraw any money they tell you they need to verify your bank account even though they took your deposit without verification. I supplied a voided check and it’s now two weeks later, no money, no response to the daily emails I send to customer service, no one answering phones. This is theft. Why can every other online casino operate during coronavirus without these issues?
What Happened?
by Aevine on 2020/07/12 13:03
Been playing blackjack here for many years and as a realistic online player I understand none of us are here expecting to win. We look for an occasional run of luck. Since the addition of all the games and since March something has changed. Completely helpless feeling. And whatever you do DO NOT double down! Something has changed and it’s obvious. I would recommend Draft Kings. Still not easy but at least you feel you’re getting a fair game. Shame...would expect more from Harrah’s.
Error messages galore
by 868Judy on 2020/06/26 00:52
Unable to use because Harrahs app keep sending error messages, then App is frozen. Really... over and over again. Waiting to see if Harrahs NJ support Responds to my email requests for help.
Horrible !!!
by rude_boii on 2020/06/25 04:09
Horrible I literally spent hundreds of dollars just for the game to be glitching and steal my money and never win on any slots that impossible and I know there’s nothing they can do waste of time don’t do it
Don’t play! They don’t let you withdraw money
by kim iriswitch on 2020/06/19 19:44
I tried to withdrawal my money Uploaded all documents 2 days later received another email say need documents?! I tried to contact the only number that they have online - waited for more than 30 mins - no one answer the phone. 3 rd time I called - finally someone answered the phone and hung up!!! So I’m still on the phone! Don’t ever play here! You would never get your money back while it takes second for you to deposit the money!!!
Annoying site
by hdiipll on 2020/06/13 22:42
Windows pop open
Terrible
by um what?? on 2020/06/05 21:55
Been waiting for my winnings for 2 weeks. Customer service is NON existent. Sent several emails asking WHERE my money is and NOBODY has emailed be back. Virgin, Tropicana, they all give you your money straight into your bank account with a couple days. Unlike this joke of a company. THIEVES!
Slow to Process Withdrawals
by reagan email on 2020/06/03 11:51
Avoid! Greedy, slowest online casino to approve withdrawals. Won’t pay out winnings. Had to file complaint with NJ Division of Gaming Enforcement . No less than five verification documents submitted and still no approval. This not a bank delay.
Review
by tc3896 on 2020/05/14 14:50
I made a deposit but can’t play because I’m not in NJ having issues getting my money back Teresa Clark 770-403-6194
THEY ASK FOR YOUR SSN
by Kelike2812 on 2020/05/11 08:04
I have never downloaded an app that REQUIRES your SSN before. BEWARE!!!! Deleted!
The Famous Cheryl Lockett Alexander loves Harrah’s
by Mhiadoh on 2020/05/11 01:55
Check my book out on Amazon. My Hero is a Duke..of Hazzard 1979-2020 Fan Edition.
Promos inaccessible
by Anng725 on 2020/05/03 08:23
Can’t use any promos from cell phone, computer only
Horrendous withdrawal process
by Coel tarin on 2020/04/30 18:28
Unable to contact anyone in customer service, tried several times via phone and email. They take forever to process a withdrawal. I would not recommend.
Scan
by Edward Miller 773 on 2020/04/22 01:05
Was in the middle of wheel of fortune and almost reached the max level just got wheel of fortune and the game stops and says It could not recognize my location and exits me off the game. Total scam!
Not processing withdraw, customer service unresponsive
by mab3204 on 2020/04/21 00:12
Requested a withdraw over 72 hours, status of withdraw states “awaiting process”. Sent all necessary documentation required to withdraw, still no updates and not processing. Customer service does not respond, has no live chat and r not accepting phone calls at this time. I would not recommend using harrahs online casino if u expect to withdraw your winnings, every other online casino I’ve used has a 24 hour live chat and gives an eta of when ur withdraw will be processed. Will be going back to golden nugget, thanks harrahs for wasting my time.
These people just don’t give a crap
by jerked around by you on 2020/04/19 12:41
No response to emails, make it very difficult to make a withdrawal. It’s very aggravating dealing with horrible customer service. I sent emails over 2 weeks ago with no response. It’s been like that for years
Didn’t win anything
by Edwards545 on 2020/04/13 14:46
I really like to win more this $50
Junk
by Humanity killa on 2020/04/05 02:52
If I could give a negative review I would app never recognizes that I’m in nj even though I am.
Such Crap
by Eylulm on 2020/04/03 01:33
The games keep giving me an error and kicking me off. And on one of the games I had $6 less then what I did when it kicked me off. Error error error! So annoying!
Horrific withdrawal process!!
by HRJ29 on 2020/03/25 13:01
Play somewhere else! Their log in and withdrawal process is tedious and not user friendly. Bye HarrahsCasino!
N/A
by MENDOZA0088 on 2020/03/25 03:57
only NJ is stupid
Poor odds
by Jay1221M on 2020/03/07 15:37
If you want to play at the casino with the poorest odds of them all...HarrahsCasino is for you
Log in
by mad at game 7 on 2020/03/05 19:27
Not easy Lot of problems
Doesn’t fix issues fast at all
by bobobonololll on 2020/03/04 18:35
Used promo codes that I still haven’t been credit for
Mr
by mr Abby on 2020/02/28 00:28
The best casino app you can’t pass up
You wait a an unreasonable long time for withdrawals
by Stwljack on 2020/02/25 01:18
They make you wait at least 3-4 business days to process PayPal withdrawals. Other online casinos process PayPal withdrawals in 2-6 hours 24/7....so the only reason they take that long is they don’t like paying out and hope you cancel the withdrawal before it’s processed. Any other reason they give is just BS.
Slower than slow!
by The Real Mrs Beal on 2020/02/24 19:17
Payout times to your preferred method are way too slow. I am still waiting over three days to get my winnings deposited. I’ll stay with the Trop and Betfair, where you’re better treated.
Barbie26
by roxy514 on 2020/02/21 15:41
Terrible payouts on slots. Difficult to make withdrawals and too long before deposited.
Disappointed
by Veggies702 on 2020/02/21 13:41
I just downloaded this app because it sounded great to finally play with real money and after entering all of my personal information and successfully creating my account I received a large notification that I’m not in The state of New Jersey and I’m prohibited from wagering and using this app. And something about action being taken if I attempt to play. It made me very uncomfortable, I didn’t attempt to play, and I immediately sent HarrahsCasino a request to delete my account. This was not cool.
Kim
by Sven95sv on 2020/02/21 13:37
I have spent a lot of time in these online casinos, I enjoy this sight, I do have a small complaint, miscommunications happen OFTEN I was told several different things when trying to find out why my withdrawal was not being processed
HarrahsCasino
by WOWLINDA on 2020/02/21 03:00
I use to love to play but it since they overhauled and added a ton of games all it does is take your money, it doesn’t even let you play for a little while.😢
Texas can’t play this app
by Jules 1718 on 2020/02/10 17:00
It does no tell you until after you complete everything that you have to have a NJ address. That should be upfront stating NJ only!!!
Scam
by louie mcmullan on 2020/01/24 06:14
Asks for your last 4 digits of social...try couple times scroll down to same spot, and it ask for full social lol nice try. Hope y’all get beat up by a big black guy.
Seem scamish asking for full social lol
by SC Realm on 2019/12/04 05:57
Scammmmmmmmmmm
Terrible odds
by SJackson1221 on 2019/11/27 03:07
Awful odds. Save yourself the loss. Seriously go to another casino. Trop has better odds. Save yourself a few mins and just light your money on fire if you wanna spend it
A good intro. to the online gaming platform ...
by true2herself on 2019/11/19 20:37
Since I am new to the online gaming platform, I wanted to go with a “familiar” name, which was my primary reason for choosing Harrah’s, in spite of the poor reviews. Harrah’s is actually my preferred destination when in Atlantic City; so I said to myself, “Its online platform cannot be THAT bad ...”; and it was not. My recommendation is to read all of the “fine print” in all of the policy details, to minimize the risk of any surprises. For example, for those commenting on the New Jersey residency requirement, this is CLEARLY stated, in advance of playing. It is not a surprise. It is also clearly suggested that you be connected via a reliable WiFi connection, so that your location can be confirmed at New Jersey. No surprise there, either. As for the request to verify the “last four” digits of your social security number, I, personally, did not find that odd at all. I actually appreciated knowing there was a system in place to verify my identify, because, as you should know, lottery earnings - above a certain dollar amount - are considered TAXABLE INCOME. My only issue was with the indication that it would take 3-4 “business days” to for the withdrawal to be received in my PayPal account (which was the account I had used to make a deposit into my casino back). I just feel strongly that it should not take that long ... especially not via PayPal (I believe it was 5 business day via EFT to a bank account). I REGULARLY use PayPal (both personally and professionally), and know that transfers are available immediately. So, at best, I would expect only ONE business day; but definitely not THREE (to four). But the good news was that it ended up only being 1.5 business days. I submitted the withdrawal on a Saturday, and the funds were received in my PayPal account by midday on Tuesday. I honestly believe the delay is to encourage you to keep playing, because you can “reverse” the withdrawal request, which would “immediately” return the funds to your casino bank. And I also kept getting offers to receive a bonus of 125% of my deposit, if I made a deposit within 7 days. But I did not do it. I wanted to see how long it took to receive my withdrawal, before I did another deposit to my casino bank. One thing that would be nice, is the functionality to link the Harrah’s online casino to your Total Rewards membership; but that is not a deal-breaker, at all (not for ME). It would just be a nice option, that’s all. So, I hope that this more thoughtful/insightful review is helpful for anyone considering the app.
Worst ever
by Shekushaq on 2019/11/16 13:38
I didn’t know I can’t play being outside of New Jersey but they took my money and make me go through a lot to get it back and they are the worst and they should be sue for this scamming people and taking forever to return people money back
This app stinks
by Winky Tinky on 2019/11/13 04:28
GAMES DONT DOWNLOAD
First red flag
by Ch0colateDip on 2019/09/02 21:54
They asked for a social security number
Worst one
by Jrsygrl214 on 2019/05/26 14:59
Don’t fall for this one. Bonus’ never applied to account. Poor customer service. Blah games.....
Giant waste of time
by 367833478 on 2019/03/30 14:12
I would give it 0 stars if I could. I spent the time to fill out all the info and deposit money only to be told I cannot place bets because I am not in New Jersey. Then the process to get my money back is ridiculous. What a waste of an hour.
Don’t waste your time
by bbwill on 2019/01/08 00:15
Tried this one multiple times. I’ve literally put 400 into one game to never even see a bonus 3 dollar bets and most I’ll ever win back is 50 cents here and there. Glitches out constantly I’ve watched it hit 3 bonus symbols only to suddenly change to a new symbol and not get it. Seriously don’t waste your money biggest scam ever try your luck elsewhere
Constantly crashes
by WAFFLZ on 2018/10/17 03:28
Constantly crashes..happened during a “free spin” series tonight and I permanently deleted the app.
Doesn’t let you bet
by churc22 on 2018/10/14 03:10
Makes it easy to deposit money but once you do it is very difficult to actually spend or withdraw your money.
App keeps freezing!!!
by MellyBT on 2018/10/11 22:06
Harrahs please fix your app!!! It's fine until after the deposit so I guess that says it all!!! Wins are not even consistent and cannot be trusted because of this issue! Freezing, reloading, bonus games not playing...unbelievably frustrating!
Buggy
by _kelzzzz on 2018/10/11 06:45
The find location screen just kept spinning and spinning... couldnt play at all. I deleted it
300 up to bonus
by jakebudo6 on 2018/08/17 23:28
Not quite If you play a table game, it is only 1/10 of a dollar ... it takes 10 to get 10 Slots are a 1 for 1 They do not auto give you the bonus It’s like a scam
Good but wasn’t great
by Nephilim82 on 2018/05/19 16:25
I definitely had success using this app, however I did encounter some occasional errors. I hit bonus games on two different slots but the games froze when I tried starting the bonus rounds. It allowed me to play other slot games but wouldn’t allow me to use the ones that froze at the bonus game screen. Either way I won a decent chunk of money in a short period of time. I only played slots so I’m unable to rate the other games. The app was easy to use and their tech support was dependable.
Second worst platform
by Noneneverever on 2017/12/08 01:21
First, their promise of deposit match is misleading. For example: if you deposit $100, you receive 10 separate $10 pending bonuses. You must spend (per my estimate $50-60) to unlock a single bonus. I wagered roughly $250 - $300 (wins, loss, wins, etc), from an initial $100 deposit, never going above $160. I noticed the deposit of only one $10 bonus, though the app stated I was awarded three. This is a joke when compared to all other platforms; others grant the deposit match all at once. Second, they have so few game that playing on this platform gets old after a few generic games. I recommend going with anything but this platform.
NJ
by AZsid on 2017/07/06 17:31
Why can I sign up and download the app (with Harrah's already knowing I'm NOT in NJ) then get threatened with legal action for trying to play outside of NJ? Your welcome for all the personal information!
Boring
by Jenrazz346677765 on 2017/04/22 01:09
Boring slots and no fun. Resorts online has much better slot like the ones you'd play at the casino. Would not put more money into this game.
Fraud Alert for Harrahs Casino
by Rob Charowsky on 2017/03/13 16:04
Don't download this site. They make you follow unwritten mysterious arbitrary rules before withdrawing your money and threaten to suspend your account of you don't play enough and want to cut your losses. The worst NJ Casino app....giving them 1 star is a disservice to the patrons. They deserve negative 5.
You should remove this app from store
by Msrad on 2016/05/19 18:55
I have had a Harrahs account for thirty years so I assumed this was safe. I gave personal information (SS number) with some trepidation and after the account was set up, I realized it could only be used in NJ. They took my NV home address so they should not have continued account setup! I deleted the app but I think Apple needs to check on this closely.
Question
by Puchiebabie on 2016/03/27 22:35
If you live in NY but are physically in jersey can you play. Or is it only for NJ residents
In response to the review posted giving 1 star
by th3r1dd1ck on 2016/01/30 14:42
What state do you live in and how old are you? The NJ Casino apps are exclusively available for United States residents who live in the state of New Jersey. Also because you're playing for real money you MUST enter ALL personal info for verification and tax purposes. Sorry you can't review the app for its quality, if you do move to NJ.
Don't download
by Kerrjaster on 2016/01/07 16:50
You have to fill out all of your personal information. To register, address and SSN, then when you get to the end it informs you that you cannot play for real money.
Not to be trusted
by Rsm99833 on 2015/09/29 20:13
Provide my address, social security number and other personal information in order to play? I don't think so. My advice: skip this one.
GARBAGE
by Deeeeeeezznuttzzz on 2015/07/10 17:23
Garbage. If you enjoy throwing your money in the trash then play the unfair and unbalanced blackjack, where the dealer wins 98% of the hands. Real cool harrahs.
Roulette
by Saidabboskhon on 2015/05/13 05:07
Does roulette game exist here
Misleading is an understatement!
by dizzylizzy1456 on 2015/03/31 01:45
If I had realized you needed to be in New Jersey, I never would have registered on my computer, let alone download the app!
MISLEADING
by Leahs5324 on 2015/02/16 04:55
The app WILL allow you to download and deposit, regardless of where you live...HOWEVER, upon verifying the initial email and being required to deposit in order to access the site...you are then blocked from playing if you are not physically located in NJ... you must upload your documents in order to request your money back, but then the app crashes when you try to access your photos... going to the website to do this is also worthless, as the contact us button, just opens the app store.. next step is to contact the gaming commission
Slots
by Mommylovespucci on 2014/12/17 00:52
Wish they would put all the slot games on the mobile app for those who don't have a laptop or desktop.
Horrible Quality
by RedHatD on 2014/12/13 05:34
Did Harrahs develop this app by their dealers??? It's the ugliest app I have seen in the App Store. This app is made only to make it easy to accept payments and nothing else!
Rip Off do Not Download!!!!!!
by Nola 45 on 2014/12/03 17:09
This app is so misleading.. They will happily take your money without checking geographical location via wifi and when you learn you have to be in Jersey to utiliZe real money ... Well good look jumping through all the loopholes to get it back. They mislead you on purpose, make it difficult to reverse deposit , and am done with harrahs...period.
Would give 0 stars if I could
by Ugh the ads on 2014/12/02 11:08
I was so excited to download this as I love Harrahs of Cherokee and visit every time I'm in the area. Unfortunately this app "can't connect to server". Deleting.. :(
Easy Download and Play
by lvanat on 2014/09/30 02:59
The games are fun – you can play for free too. If you live in New Jersey you can gamble legally on your mobile.
It's very slow
by Crls v on 2014/09/25 04:14
Needs to be improved its very slow the slot machines
Free Games? You Bet!
by Madeline_kortze on 2014/09/24 22:30
I downloaded the Harrah’s Casino App and started playing the other day. Winning is easy when you know how.
Real money mobile casino winnings
by nywebdev on 2014/09/17 03:39
Just hit a jackpot on Mafia Madness! This is awesome … YES! You guys should definitely try this on your iPhones and iPads. It’s about time real money mobile casino games were here in NJ.
Love!
by Dri1988 on 2014/09/16 08:31
Jacks or Higher is a cool game at Harrah’s Online Casino. I play for real money all the time – smooth gaming, easy deposits, and guaranteed withdrawals of winnings. I highly recommend this to other players.
Looks great but...
by Laila destin on 2014/06/26 05:15
You need to put your personal info like you social security # . Why would they need that?!
Jwkscheer
by Jwkscheer. on 2014/06/23 21:44
Same, the APP won't load.
Devastating
by Jmilil1989 on 2014/06/23 19:54
At first it was a good idea to play casino online on mobile systems art first it wants u to write down the profile of your personal life after that they say u can play now if you don't live or in New Jersey u can't play at all people who live in New Jersey can play
Good but wasn’t great
by Nephilim82 on 2018/05/19 16:25
I definitely had success using this app, however I did encounter some occasional errors. I hit bonus games on two different slots but the games froze when I tried starting the bonus rounds. It allowed me to play other slot games but wouldn’t allow me to use the ones that froze at the bonus game screen. Either way I won a decent chunk of money in a short period of time. I only played slots so I’m unable to rate the other games. The app was easy to use and their tech support was dependable.
Horrible Support, Hold up on Withdrawals
by Playstudios has gone downhill on 2020/09/27 19:56
I’ve been with Harrahs for years and can tell you to avoid this casino at all costs. Horrible customer service, no response to emails and limited availability .. which is just the casino being frugal. They claim they have little customer service due to corona virus, but the truth is this is a NJ licensed casino and to use that excuse for 6 consecutive months is unacceptable. The NJ Casino Commission should revoke their operating license. Management simply does not care, and when you have withdrawal problems, good luck getting your money. Good luck getting a response or answer with regard to your withdrawal. It’s clear what is going on here, and this is coming from a long time player and supporter of the brand. They have fallen apart, won’t invest limited capital to answer customers and they will not be getting any additional chances. Shame on you Harrahs for how you tread your customers! To Harrahs Management: Don’t even respond to this review because you are only sorry you have someone pointing out what you have known for months ... you don’t respond to private emails and customers, but you will respond to public comments. Oh the hypocrisy! I hope your online casino gets shut down and I will be notifying the commission exactly what you are doing. You don’t deserve to operate this casino.
Still waiting for winnings. No response.
by The Definition Of on 2020/10/16 07:32
I am a long time, established online player in NJ. I have made withdrawals at the casino cage, to PayPal and to my bank. I am a Diamond player in their brick and mortar casinos. HarrahsCasino now holds onto your withdrawals for almost a week or more before paying - and that includes PayPal withdrawals, which normally just takes a few hours at other casinos. Emails go unanswered except for an automated response that they received your email. You log in to check on the withdrawal status and you get a pop up trying to get you to reverse the withdrawal and keep playing. This is even after the two-day limit they claim they have to make reversals. It is clear the intent of HarrahsCasino is to stall as long as they can before paying - they clearly no longer operate with the intention of treating the player with honesty and respect. You have to wonder in what other areas have they changed. Have the games also tightened up? Do yourself a favor and play on another online casino. The NJ DGE has a full list of online casinos to choose from.
Kim
by Sven95sv on 2020/02/21 13:37
I have spent a lot of time in these online casinos, I enjoy this sight, I do have a small complaint, miscommunications happen OFTEN I was told several different things when trying to find out why my withdrawal was not being processed
Second worst platform
by Noneneverever on 2017/12/08 01:21
First, their promise of deposit match is misleading. For example: if you deposit $100, you receive 10 separate $10 pending bonuses. You must spend (per my estimate $50-60) to unlock a single bonus. I wagered roughly $250 - $300 (wins, loss, wins, etc), from an initial $100 deposit, never going above $160. I noticed the deposit of only one $10 bonus, though the app stated I was awarded three. This is a joke when compared to all other platforms; others grant the deposit match all at once. Second, they have so few game that playing on this platform gets old after a few generic games. I recommend going with anything but this platform.
Worse online casino app!!!!
by Njwitch on 2021/05/09 15:34
After having a repeated problem I decided to call instead of doing an online chat which was not helpful. The male ( refused to give me his name) that answered the phone was nasty, rude, and obnoxious ... actually declaring” this conversation is over and hung up” not resolving the issue. I called back, they verified the previous call, resolved my issue, and then I asked for a supervisor and to no avail no contact. They are the only online casino that makes you jump through hoops to withdraw your winnings. Ridiculous system !!! I still haven’t received my withdrawals. Do yourself a favor play BORGATA, GOLDEN NUGGET OR SUGAR HOUSE. They know the meaning of customer support and service.
Meh
by Cindyrella-5 on 2020/08/21 11:05
I do win here but only after I’ve dumped a ton of money into ceasers online casino app. So really just getting my own money back with a bit less than I put in. ( guess they have to make something too) anyway having a real problem getting my withdrawal today. Unlike when they take your deposits withdrawals are involved. You enter how much you want and have to wait for a confirmation email with a token you have to copy ,get back to the withdrawal page and enter it. Today they won’t send a token so I cannot withdrawal!!
What Happened?
by Aevine on 2020/07/12 13:03
Been playing blackjack here for many years and as a realistic online player I understand none of us are here expecting to win. We look for an occasional run of luck. Since the addition of all the games and since March something has changed. Completely helpless feeling. And whatever you do DO NOT double down! Something has changed and it’s obvious. I would recommend Draft Kings. Still not easy but at least you feel you’re getting a fair game. Shame...would expect more from Harrah’s.
Not processing withdraw, customer service unresponsive
by mab3204 on 2020/04/21 00:12
Requested a withdraw over 72 hours, status of withdraw states “awaiting process”. Sent all necessary documentation required to withdraw, still no updates and not processing. Customer service does not respond, has no live chat and r not accepting phone calls at this time. I would not recommend using harrahs online casino if u expect to withdraw your winnings, every other online casino I’ve used has a 24 hour live chat and gives an eta of when ur withdraw will be processed. Will be going back to golden nugget, thanks harrahs for wasting my time.
Disappointed
by Veggies702 on 2020/02/21 13:41
I just downloaded this app because it sounded great to finally play with real money and after entering all of my personal information and successfully creating my account I received a large notification that I’m not in The state of New Jersey and I’m prohibited from wagering and using this app. And something about action being taken if I attempt to play. It made me very uncomfortable, I didn’t attempt to play, and I immediately sent HarrahsCasino a request to delete my account. This was not cool.
Don’t play! They don’t let you withdraw money
by kim iriswitch on 2020/06/19 19:44
I tried to withdrawal my money Uploaded all documents 2 days later received another email say need documents?! I tried to contact the only number that they have online - waited for more than 30 mins - no one answer the phone. 3 rd time I called - finally someone answered the phone and hung up!!! So I’m still on the phone! Don’t ever play here! You would never get your money back while it takes second for you to deposit the money!!!
Switching to Harrahs
by Elicia74 on 2021/01/28 02:43
After using other Atlantic City online apps for the last 2 years. Switching to HarrahsCasino was one of the best choices I’ve made so far this year
Thieves!
by Nancyegg on 2020/07/13 14:01
Don’t deposit money if you expect to collect your winnings. If you withdraw any money they tell you they need to verify your bank account even though they took your deposit without verification. I supplied a voided check and it’s now two weeks later, no money, no response to the daily emails I send to customer service, no one answering phones. This is theft. Why can every other online casino operate during coronavirus without these issues?
You wait a an unreasonable long time for withdrawals
by Stwljack on 2020/02/25 01:18
They make you wait at least 3-4 business days to process PayPal withdrawals. Other online casinos process PayPal withdrawals in 2-6 hours 24/7....so the only reason they take that long is they don’t like paying out and hope you cancel the withdrawal before it’s processed. Any other reason they give is just BS.
Bad App
by PeteSoko on 2020/11/13 02:15
Do not use this. Since I’ve started playing, constant automatic log offs. Used app to address concerns. Have never, ever received a response from site. After large wins, they do not send you a token to withdrawal (don’t need a token to deposit.....) When you are able to have a withdrawal processed, it typically takes 10-14 days before wire transfer. Have used many far better sites for NJ. Really poor.
Spectacular
by 7ganonymous on 2021/04/09 16:20
This is better then hard rock and other online games it actually lets you win! Spectacular
Mr
by mr Abby on 2020/02/28 00:28
The best casino app you can’t pass up
App keeps freezing!!!
by MellyBT on 2018/10/11 22:06
Harrahs please fix your app!!! It's fine until after the deposit so I guess that says it all!!! Wins are not even consistent and cannot be trusted because of this issue! Freezing, reloading, bonus games not playing...unbelievably frustrating!
Don’t waste your time
by bbwill on 2019/01/08 00:15
Tried this one multiple times. I’ve literally put 400 into one game to never even see a bonus 3 dollar bets and most I’ll ever win back is 50 cents here and there. Glitches out constantly I’ve watched it hit 3 bonus symbols only to suddenly change to a new symbol and not get it. Seriously don’t waste your money biggest scam ever try your luck elsewhere
No explanation on withdraw? A problem.
by DemoMemoDude on 2020/11/14 05:43
‘Regrettably we were unable to successfully process your ACH withdrawal for $$$$ to your account. Further investigations revealed the withdrawal process could not be completed due to ‘an unforeseen issue’. We have since investigated the matter and resolved the issue.’ - Customer Service. Like to explain what that unforeseen issue is?
Will not release my withdrawal
by jackiedee1 on 2021/02/25 02:12
Do not use this app. I have been waiting for a withdrawal for over a week. They want my PayPal info - where they took my deposit from - they want screen shots of something that just isn’t available. What a scam !! Take my money real quick but won’t release my winnings !!!
Customer service
by 5893114 on 2020/07/31 01:46
I had a problem with the email I signed up with and needed to change it. I emailed 5 times and tried calling which was a joke. Never received a reply. I have money in my account and I can’t use it. I play a lot online and this is the worse.
Do you ever win ?!!
by 1313dat on 2021/02/04 15:04
The payouts are horrible! Go through 200 in 5 minutes with a 10 bet and don’t even get 25 back. Tries multiple games and it seems to all be the same. Disappointed
Trash logins and no honest pay out
by Jack Mulligan on 2020/12/21 06:40
Spent the better part of many nights trying to log on to this app with no luck, sends from the app to the the web and back again for finances. Also don’t feel like any slot machine hits, ever, 1,000 dollars later and nothing. Paid for and used CASH bonus and didn’t even dbl my money like promised. I probably have to activate it somewhere in the Bowles of their monstrous app. The brick and mortar casino is better and the sister app at Caesars is far superior. Consider those before this nightmare.
Payouts take forever, nothing special
by ghjffijhhj on 2021/02/25 18:31
It takes like 3 days to get paid out, every other app or site is within 24hrs, plus very minimal wins overall, and very few games. I’ll pass
Terrible
by um what?? on 2020/06/05 21:55
Been waiting for my winnings for 2 weeks. Customer service is NON existent. Sent several emails asking WHERE my money is and NOBODY has emailed be back. Virgin, Tropicana, they all give you your money straight into your bank account with a couple days. Unlike this joke of a company. THIEVES!
These people just don’t give a crap
by jerked around by you on 2020/04/19 12:41
No response to emails, make it very difficult to make a withdrawal. It’s very aggravating dealing with horrible customer service. I sent emails over 2 weeks ago with no response. It’s been like that for years
Giant waste of time
by 367833478 on 2019/03/30 14:12
I would give it 0 stars if I could. I spent the time to fill out all the info and deposit money only to be told I cannot place bets because I am not in New Jersey. Then the process to get my money back is ridiculous. What a waste of an hour.
Worst ever
by Shekushaq on 2019/11/16 13:38
I didn’t know I can’t play being outside of New Jersey but they took my money and make me go through a lot to get it back and they are the worst and they should be sue for this scamming people and taking forever to return people money back
Horrendous withdrawal process
by Coel tarin on 2020/04/30 18:28
Unable to contact anyone in customer service, tried several times via phone and email. They take forever to process a withdrawal. I would not recommend.
Such Crap
by Eylulm on 2020/04/03 01:33
The games keep giving me an error and kicking me off. And on one of the games I had $6 less then what I did when it kicked me off. Error error error! So annoying!
HarrahsCasino
by WOWLINDA on 2020/02/21 03:00
I use to love to play but it since they overhauled and added a ton of games all it does is take your money, it doesn’t even let you play for a little while.😢
Slow to Process Withdrawals
by reagan email on 2020/06/03 11:51
Avoid! Greedy, slowest online casino to approve withdrawals. Won’t pay out winnings. Had to file complaint with NJ Division of Gaming Enforcement . No less than five verification documents submitted and still no approval. This not a bank delay.
Refund money
by Shasftb28 on 2021/02/16 05:34
I downloaded this app not knowing it’s in NJ. They didn’t say nor let you know before you download the app, and before you put your info on the app but you can’t play because your not in that state
Restrictions need to be taken away from games
by Fix yur game on 2020/09/04 10:15
I click on every game and it says we’re sorry but this game is restricted in your area... I’m in USA Chicago. How is this a restricted area? Fix your game because I’m starting to think it’s fake and you stole my ssn number.
Slower than slow!
by The Real Mrs Beal on 2020/02/24 19:17
Payout times to your preferred method are way too slow. I am still waiting over three days to get my winnings deposited. I’ll stay with the Trop and Betfair, where you’re better treated.
Horrible !!!
by rude_boii on 2020/06/25 04:09
Horrible I literally spent hundreds of dollars just for the game to be glitching and steal my money and never win on any slots that impossible and I know there’s nothing they can do waste of time don’t do it
Doesn’t let you bet
by churc22 on 2018/10/14 03:10
Makes it easy to deposit money but once you do it is very difficult to actually spend or withdraw your money.
Lots of slots and games don't work
by briballzy on 2021/04/21 13:59
IPhone 12 App crashes, bugs, many of the slots just don't load.
Error messages galore
by 868Judy on 2020/06/26 00:52
Unable to use because Harrahs app keep sending error messages, then App is frozen. Really... over and over again. Waiting to see if Harrahs NJ support Responds to my email requests for help.
Can’t withdraw your money
by Bradp12375546 on 2020/09/03 16:33
They do not answer their phone or emails about withdraws and I have been waiting for much longer than it should take.
My withdrawal
by toke252 on 2020/09/08 01:56
My withdrawal still hasn’t been processed and they are giving me a hard time to collect my winnings but don’t give me a hard time when I’m depositing my money
Annoying site
by hdiipll on 2020/06/13 22:42
Windows pop open
Rip off!! SCAM!!
by maysbecraxy on 2021/05/05 04:27
They asked for my soc. Which I gave to them like an idiot!!! Said it was to prove that I was over 18. Then when I went to play, it said none of the games were available in my area.
Scan
by Edward Miller 773 on 2020/04/22 01:05
Was in the middle of wheel of fortune and almost reached the max level just got wheel of fortune and the game stops and says It could not recognize my location and exits me off the game. Total scam!
Scam
by louie mcmullan on 2020/01/24 06:14
Asks for your last 4 digits of social...try couple times scroll down to same spot, and it ask for full social lol nice try. Hope y’all get beat up by a big black guy.
Won 500
by thissaucis on 2020/09/13 06:44
I won 550 dollars and it says it’s in my bonus this is ridiculous I can’t take the money I won’t using the bonus I have to waste it this is absurd
Didn’t win anything
by Edwards545 on 2020/04/13 14:46
I really like to win more this $50
Not fair begging from September 2020
by Ser.surgeon on 2020/09/30 00:00
Totally not fair online casino , begins from September 2020 . Loosing about 90% of all your deposits . Looks like they are closing online casino soon and want to steal all your money ! Be aware !
Rating Trends
11,2,5,6,8,10,9,5,6,11,6,9,6,9,3,4,12,6,6,8,13,9,5,7,7,3,5,4,10,0,4,3,8,5,7,5,4,8,4,7,8,3,4,1,13,4,10,7,7,7,4,5,6,0,6,2,3,3,5,3,5,5,4,4,0,3,4,7,0,12,7,5,6,7,9,3,4,6,3,6,3,2,6,3,2,4,6,2,7,3
All Versions
4.0
3,234 total
 5
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Current Version (2.6.84)
4.0
3,194 total
 5
2,487
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231
 3
142
 2
83
 1
251
Version History
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App name
Description
You can now bring the excitement of Atlantic City and Las Vegas straight to you! With the harrah's casino NJ mobile app, you can play hundreds of slots, table games, and video poker anytime, anywhere in New Jersey! You'll never miss out on a spin on the slot machines again or an online blackjack hand just because you're on the go! Download & play for cash payouts with our exciting casino slot machines and blackjack games. Make your first deposit and get up to a $300 bonus to play real money casino games at harrah's casino. Real Money games are available to players 21+ who are approved for online casino play and within the State of New Jersey. Features: - Safe and Secure – Harrah’s has been a trusted name in casino gaming since 1937 - Fully licensed in New Jersey, our casino games are audited and in compliance with the New Jersey Division of Gaming Enforcement - Secure deposit options: PayPal, Visa, Mastercard, Discover, ACH & Online banking transfer - Progressive jackpots and slot machines: Ultimate Universe, Casino Reels, Pirates Millions, and more! - Popular table games and video poker: Blackjack, Baccarat, Roulette (American, European, and French) - Regular player promotions, bonuses, and Caesars Rewards online reward credit multipliers Find out more about Harrah’s Online Casino by visiting our site https://www.harrahscasino.com https://www.harrahscasino.com/promotions/ Share your feedback with us at https://www.facebook.com/HarrahsOnline https://twitter.com/harrahsonline Terms and conditions apply. Must be 21+ and present in NJ to play. Gambling Problem? Call 1-800-GAMBLER.
Worse online casino app!!!!
by Njwitch on 2021/05/09 15:34
After having a repeated problem I decided to call instead of doing an online chat which was not helpful. The male ( refused to give me his name) that answered the phone was nasty, rude, and obnoxious ... actually declaring” this conversation is over and hung up” not resolving the issue. I called back, they verified the previous call, resolved my issue, and then I asked for a supervisor and to no avail no contact. They are the only online casino that makes you jump through hoops to withdraw your winnings. Ridiculous system !!! I still haven’t received my withdrawals. Do yourself a favor play BORGATA, GOLDEN NUGGET OR SUGAR HOUSE. They know the meaning of customer support and service.
Rip off!! SCAM!!
by maysbecraxy on 2021/05/05 04:27
They asked for my soc. Which I gave to them like an idiot!!! Said it was to prove that I was over 18. Then when I went to play, it said none of the games were available in my area.
Lots of slots and games don't work
by briballzy on 2021/04/21 13:59
IPhone 12 App crashes, bugs, many of the slots just don't load.
Spectacular
by 7ganonymous on 2021/04/09 16:20
This is better then hard rock and other online games it actually lets you win! Spectacular
Payouts take forever, nothing special
by ghjffijhhj on 2021/02/25 18:31
It takes like 3 days to get paid out, every other app or site is within 24hrs, plus very minimal wins overall, and very few games. I’ll pass
Will not release my withdrawal
by jackiedee1 on 2021/02/25 02:12
Do not use this app. I have been waiting for a withdrawal for over a week. They want my PayPal info - where they took my deposit from - they want screen shots of something that just isn’t available. What a scam !! Take my money real quick but won’t release my winnings !!!
Refund money
by Shasftb28 on 2021/02/16 05:34
I downloaded this app not knowing it’s in NJ. They didn’t say nor let you know before you download the app, and before you put your info on the app but you can’t play because your not in that state
Do you ever win ?!!
by 1313dat on 2021/02/04 15:04
The payouts are horrible! Go through 200 in 5 minutes with a 10 bet and don’t even get 25 back. Tries multiple games and it seems to all be the same. Disappointed
Switching to Harrahs
by Elicia74 on 2021/01/28 02:43
After using other Atlantic City online apps for the last 2 years. Switching to HarrahsCasino was one of the best choices I’ve made so far this year
Scammed by the app
by Tony nj on 2020/12/21 08:28
I deposited 300 dollars. I did not use a promo code. It automatically assigned me 600 dollars (300 bonus bucks as they call it). After a few hours of play I decided to cash out my winnings. (It displayed 670 dollars). I expected to be able to withdraw the 370, my 300 and my 70 winnings and it wouldn’t allow me to take the winnings. Only my original deposit. And doing so I lost the “bonus bucks”. F THIS CASINO
Trash logins and no honest pay out
by Jack Mulligan on 2020/12/21 06:40
Spent the better part of many nights trying to log on to this app with no luck, sends from the app to the the web and back again for finances. Also don’t feel like any slot machine hits, ever, 1,000 dollars later and nothing. Paid for and used CASH bonus and didn’t even dbl my money like promised. I probably have to activate it somewhere in the Bowles of their monstrous app. The brick and mortar casino is better and the sister app at Caesars is far superior. Consider those before this nightmare.
Fraud
by migt413 on 2020/12/03 17:09
Will not pay any account applicable to their system even if you follow their commands as in sending front and back cover of Visa debit card credit card any MasterCard or any type of way form of payment they will still not pay you out they will send it back to your bank row and not pay y’all to totally fraudulent company who does not pay out to their clients or customers also customer support number is a disconnected number thank you owes me over $168.00 and won’t pay out going on over a year they don’t pay
No explanation on withdraw? A problem.
by DemoMemoDude on 2020/11/14 05:43
‘Regrettably we were unable to successfully process your ACH withdrawal for $$$$ to your account. Further investigations revealed the withdrawal process could not be completed due to ‘an unforeseen issue’. We have since investigated the matter and resolved the issue.’ - Customer Service. Like to explain what that unforeseen issue is?
Bad App
by PeteSoko on 2020/11/13 02:15
Do not use this. Since I’ve started playing, constant automatic log offs. Used app to address concerns. Have never, ever received a response from site. After large wins, they do not send you a token to withdrawal (don’t need a token to deposit.....) When you are able to have a withdrawal processed, it typically takes 10-14 days before wire transfer. Have used many far better sites for NJ. Really poor.
Still waiting for winnings. No response.
by The Definition Of on 2020/10/16 07:32
I am a long time, established online player in NJ. I have made withdrawals at the casino cage, to PayPal and to my bank. I am a Diamond player in their brick and mortar casinos. HarrahsCasino now holds onto your withdrawals for almost a week or more before paying - and that includes PayPal withdrawals, which normally just takes a few hours at other casinos. Emails go unanswered except for an automated response that they received your email. You log in to check on the withdrawal status and you get a pop up trying to get you to reverse the withdrawal and keep playing. This is even after the two-day limit they claim they have to make reversals. It is clear the intent of HarrahsCasino is to stall as long as they can before paying - they clearly no longer operate with the intention of treating the player with honesty and respect. You have to wonder in what other areas have they changed. Have the games also tightened up? Do yourself a favor and play on another online casino. The NJ DGE has a full list of online casinos to choose from.
Worst of the online casinos
by Dreamer73O on 2020/09/30 10:33
I’ve played them all, some win some lose and this one by far is no comparison to any of them. I requested my withdrawal on 9/25/20 in the morning and we are now in 9/30/20 and i am still waiting for my winnings. I have e-mailed support and got a response up until my last 2 e-mails. They have the audacity to send me promo e-mails to try to get me to deposit money and still have yet to release my funds...where they do that? Needless to say at this point I don’t know if i am ever going to see my winnings but i can guarantee i wont be investing my money on this app.
Not fair begging from September 2020
by Ser.surgeon on 2020/09/30 00:00
Totally not fair online casino , begins from September 2020 . Loosing about 90% of all your deposits . Looks like they are closing online casino soon and want to steal all your money ! Be aware !
Horrible Support, Hold up on Withdrawals
by Playstudios has gone downhill on 2020/09/27 19:56
I’ve been with Harrahs for years and can tell you to avoid this casino at all costs. Horrible customer service, no response to emails and limited availability .. which is just the casino being frugal. They claim they have little customer service due to corona virus, but the truth is this is a NJ licensed casino and to use that excuse for 6 consecutive months is unacceptable. The NJ Casino Commission should revoke their operating license. Management simply does not care, and when you have withdrawal problems, good luck getting your money. Good luck getting a response or answer with regard to your withdrawal. It’s clear what is going on here, and this is coming from a long time player and supporter of the brand. They have fallen apart, won’t invest limited capital to answer customers and they will not be getting any additional chances. Shame on you Harrahs for how you tread your customers! To Harrahs Management: Don’t even respond to this review because you are only sorry you have someone pointing out what you have known for months ... you don’t respond to private emails and customers, but you will respond to public comments. Oh the hypocrisy! I hope your online casino gets shut down and I will be notifying the commission exactly what you are doing. You don’t deserve to operate this casino.
Won 500
by thissaucis on 2020/09/13 06:44
I won 550 dollars and it says it’s in my bonus this is ridiculous I can’t take the money I won’t using the bonus I have to waste it this is absurd
My withdrawal
by toke252 on 2020/09/08 01:56
My withdrawal still hasn’t been processed and they are giving me a hard time to collect my winnings but don’t give me a hard time when I’m depositing my money
Restrictions need to be taken away from games
by Fix yur game on 2020/09/04 10:15
I click on every game and it says we’re sorry but this game is restricted in your area... I’m in USA Chicago. How is this a restricted area? Fix your game because I’m starting to think it’s fake and you stole my ssn number.
Can’t withdraw your money
by Bradp12375546 on 2020/09/03 16:33
They do not answer their phone or emails about withdraws and I have been waiting for much longer than it should take.
Meh
by Cindyrella-5 on 2020/08/21 11:05
I do win here but only after I’ve dumped a ton of money into ceasers online casino app. So really just getting my own money back with a bit less than I put in. ( guess they have to make something too) anyway having a real problem getting my withdrawal today. Unlike when they take your deposits withdrawals are involved. You enter how much you want and have to wait for a confirmation email with a token you have to copy ,get back to the withdrawal page and enter it. Today they won’t send a token so I cannot withdrawal!!
Customer service
by 5893114 on 2020/07/31 01:46
I had a problem with the email I signed up with and needed to change it. I emailed 5 times and tried calling which was a joke. Never received a reply. I have money in my account and I can’t use it. I play a lot online and this is the worse.
Location verification
by captaingamblerofnj on 2020/07/30 20:46
The mobile app is trash. The location verification rarely works on the mobile app.
Withdrawals are a big problem
by cran85637 on 2020/07/28 11:50
They hold your money for ever so annoying they hang up they disrespect you act like your nothing after spending 200000 gambling fh
Thieves!
by Nancyegg on 2020/07/13 14:01
Don’t deposit money if you expect to collect your winnings. If you withdraw any money they tell you they need to verify your bank account even though they took your deposit without verification. I supplied a voided check and it’s now two weeks later, no money, no response to the daily emails I send to customer service, no one answering phones. This is theft. Why can every other online casino operate during coronavirus without these issues?
What Happened?
by Aevine on 2020/07/12 13:03
Been playing blackjack here for many years and as a realistic online player I understand none of us are here expecting to win. We look for an occasional run of luck. Since the addition of all the games and since March something has changed. Completely helpless feeling. And whatever you do DO NOT double down! Something has changed and it’s obvious. I would recommend Draft Kings. Still not easy but at least you feel you’re getting a fair game. Shame...would expect more from Harrah’s.
Error messages galore
by 868Judy on 2020/06/26 00:52
Unable to use because Harrahs app keep sending error messages, then App is frozen. Really... over and over again. Waiting to see if Harrahs NJ support Responds to my email requests for help.
Horrible !!!
by rude_boii on 2020/06/25 04:09
Horrible I literally spent hundreds of dollars just for the game to be glitching and steal my money and never win on any slots that impossible and I know there’s nothing they can do waste of time don’t do it
Don’t play! They don’t let you withdraw money
by kim iriswitch on 2020/06/19 19:44
I tried to withdrawal my money Uploaded all documents 2 days later received another email say need documents?! I tried to contact the only number that they have online - waited for more than 30 mins - no one answer the phone. 3 rd time I called - finally someone answered the phone and hung up!!! So I’m still on the phone! Don’t ever play here! You would never get your money back while it takes second for you to deposit the money!!!
Annoying site
by hdiipll on 2020/06/13 22:42
Windows pop open
Terrible
by um what?? on 2020/06/05 21:55
Been waiting for my winnings for 2 weeks. Customer service is NON existent. Sent several emails asking WHERE my money is and NOBODY has emailed be back. Virgin, Tropicana, they all give you your money straight into your bank account with a couple days. Unlike this joke of a company. THIEVES!
Slow to Process Withdrawals
by reagan email on 2020/06/03 11:51
Avoid! Greedy, slowest online casino to approve withdrawals. Won’t pay out winnings. Had to file complaint with NJ Division of Gaming Enforcement . No less than five verification documents submitted and still no approval. This not a bank delay.
Review
by tc3896 on 2020/05/14 14:50
I made a deposit but can’t play because I’m not in NJ having issues getting my money back Teresa Clark 770-403-6194
THEY ASK FOR YOUR SSN
by Kelike2812 on 2020/05/11 08:04
I have never downloaded an app that REQUIRES your SSN before. BEWARE!!!! Deleted!
The Famous Cheryl Lockett Alexander loves Harrah’s
by Mhiadoh on 2020/05/11 01:55
Check my book out on Amazon. My Hero is a Duke..of Hazzard 1979-2020 Fan Edition.
Promos inaccessible
by Anng725 on 2020/05/03 08:23
Can’t use any promos from cell phone, computer only
Horrendous withdrawal process
by Coel tarin on 2020/04/30 18:28
Unable to contact anyone in customer service, tried several times via phone and email. They take forever to process a withdrawal. I would not recommend.
Scan
by Edward Miller 773 on 2020/04/22 01:05
Was in the middle of wheel of fortune and almost reached the max level just got wheel of fortune and the game stops and says It could not recognize my location and exits me off the game. Total scam!
Not processing withdraw, customer service unresponsive
by mab3204 on 2020/04/21 00:12
Requested a withdraw over 72 hours, status of withdraw states “awaiting process”. Sent all necessary documentation required to withdraw, still no updates and not processing. Customer service does not respond, has no live chat and r not accepting phone calls at this time. I would not recommend using harrahs online casino if u expect to withdraw your winnings, every other online casino I’ve used has a 24 hour live chat and gives an eta of when ur withdraw will be processed. Will be going back to golden nugget, thanks harrahs for wasting my time.
These people just don’t give a crap
by jerked around by you on 2020/04/19 12:41
No response to emails, make it very difficult to make a withdrawal. It’s very aggravating dealing with horrible customer service. I sent emails over 2 weeks ago with no response. It’s been like that for years
Didn’t win anything
by Edwards545 on 2020/04/13 14:46
I really like to win more this $50
Junk
by Humanity killa on 2020/04/05 02:52
If I could give a negative review I would app never recognizes that I’m in nj even though I am.
Such Crap
by Eylulm on 2020/04/03 01:33
The games keep giving me an error and kicking me off. And on one of the games I had $6 less then what I did when it kicked me off. Error error error! So annoying!
Horrific withdrawal process!!
by HRJ29 on 2020/03/25 13:01
Play somewhere else! Their log in and withdrawal process is tedious and not user friendly. Bye HarrahsCasino!
N/A
by MENDOZA0088 on 2020/03/25 03:57
only NJ is stupid
Poor odds
by Jay1221M on 2020/03/07 15:37
If you want to play at the casino with the poorest odds of them all...HarrahsCasino is for you
Log in
by mad at game 7 on 2020/03/05 19:27
Not easy Lot of problems
Doesn’t fix issues fast at all
by bobobonololll on 2020/03/04 18:35
Used promo codes that I still haven’t been credit for
Mr
by mr Abby on 2020/02/28 00:28
The best casino app you can’t pass up
You wait a an unreasonable long time for withdrawals
by Stwljack on 2020/02/25 01:18
They make you wait at least 3-4 business days to process PayPal withdrawals. Other online casinos process PayPal withdrawals in 2-6 hours 24/7....so the only reason they take that long is they don’t like paying out and hope you cancel the withdrawal before it’s processed. Any other reason they give is just BS.
Slower than slow!
by The Real Mrs Beal on 2020/02/24 19:17
Payout times to your preferred method are way too slow. I am still waiting over three days to get my winnings deposited. I’ll stay with the Trop and Betfair, where you’re better treated.
Barbie26
by roxy514 on 2020/02/21 15:41
Terrible payouts on slots. Difficult to make withdrawals and too long before deposited.
Disappointed
by Veggies702 on 2020/02/21 13:41
I just downloaded this app because it sounded great to finally play with real money and after entering all of my personal information and successfully creating my account I received a large notification that I’m not in The state of New Jersey and I’m prohibited from wagering and using this app. And something about action being taken if I attempt to play. It made me very uncomfortable, I didn’t attempt to play, and I immediately sent HarrahsCasino a request to delete my account. This was not cool.
Kim
by Sven95sv on 2020/02/21 13:37
I have spent a lot of time in these online casinos, I enjoy this sight, I do have a small complaint, miscommunications happen OFTEN I was told several different things when trying to find out why my withdrawal was not being processed
HarrahsCasino
by WOWLINDA on 2020/02/21 03:00
I use to love to play but it since they overhauled and added a ton of games all it does is take your money, it doesn’t even let you play for a little while.😢
Texas can’t play this app
by Jules 1718 on 2020/02/10 17:00
It does no tell you until after you complete everything that you have to have a NJ address. That should be upfront stating NJ only!!!
Scam
by louie mcmullan on 2020/01/24 06:14
Asks for your last 4 digits of social...try couple times scroll down to same spot, and it ask for full social lol nice try. Hope y’all get beat up by a big black guy.
Seem scamish asking for full social lol
by SC Realm on 2019/12/04 05:57
Scammmmmmmmmmm
Terrible odds
by SJackson1221 on 2019/11/27 03:07
Awful odds. Save yourself the loss. Seriously go to another casino. Trop has better odds. Save yourself a few mins and just light your money on fire if you wanna spend it
A good intro. to the online gaming platform ...
by true2herself on 2019/11/19 20:37
Since I am new to the online gaming platform, I wanted to go with a “familiar” name, which was my primary reason for choosing Harrah’s, in spite of the poor reviews. Harrah’s is actually my preferred destination when in Atlantic City; so I said to myself, “Its online platform cannot be THAT bad ...”; and it was not. My recommendation is to read all of the “fine print” in all of the policy details, to minimize the risk of any surprises. For example, for those commenting on the New Jersey residency requirement, this is CLEARLY stated, in advance of playing. It is not a surprise. It is also clearly suggested that you be connected via a reliable WiFi connection, so that your location can be confirmed at New Jersey. No surprise there, either. As for the request to verify the “last four” digits of your social security number, I, personally, did not find that odd at all. I actually appreciated knowing there was a system in place to verify my identify, because, as you should know, lottery earnings - above a certain dollar amount - are considered TAXABLE INCOME. My only issue was with the indication that it would take 3-4 “business days” to for the withdrawal to be received in my PayPal account (which was the account I had used to make a deposit into my casino back). I just feel strongly that it should not take that long ... especially not via PayPal (I believe it was 5 business day via EFT to a bank account). I REGULARLY use PayPal (both personally and professionally), and know that transfers are available immediately. So, at best, I would expect only ONE business day; but definitely not THREE (to four). But the good news was that it ended up only being 1.5 business days. I submitted the withdrawal on a Saturday, and the funds were received in my PayPal account by midday on Tuesday. I honestly believe the delay is to encourage you to keep playing, because you can “reverse” the withdrawal request, which would “immediately” return the funds to your casino bank. And I also kept getting offers to receive a bonus of 125% of my deposit, if I made a deposit within 7 days. But I did not do it. I wanted to see how long it took to receive my withdrawal, before I did another deposit to my casino bank. One thing that would be nice, is the functionality to link the Harrah’s online casino to your Total Rewards membership; but that is not a deal-breaker, at all (not for ME). It would just be a nice option, that’s all. So, I hope that this more thoughtful/insightful review is helpful for anyone considering the app.
Worst ever
by Shekushaq on 2019/11/16 13:38
I didn’t know I can’t play being outside of New Jersey but they took my money and make me go through a lot to get it back and they are the worst and they should be sue for this scamming people and taking forever to return people money back
This app stinks
by Winky Tinky on 2019/11/13 04:28
GAMES DONT DOWNLOAD
First red flag
by Ch0colateDip on 2019/09/02 21:54
They asked for a social security number
Worst one
by Jrsygrl214 on 2019/05/26 14:59
Don’t fall for this one. Bonus’ never applied to account. Poor customer service. Blah games.....
Giant waste of time
by 367833478 on 2019/03/30 14:12
I would give it 0 stars if I could. I spent the time to fill out all the info and deposit money only to be told I cannot place bets because I am not in New Jersey. Then the process to get my money back is ridiculous. What a waste of an hour.
Don’t waste your time
by bbwill on 2019/01/08 00:15
Tried this one multiple times. I’ve literally put 400 into one game to never even see a bonus 3 dollar bets and most I’ll ever win back is 50 cents here and there. Glitches out constantly I’ve watched it hit 3 bonus symbols only to suddenly change to a new symbol and not get it. Seriously don’t waste your money biggest scam ever try your luck elsewhere
Constantly crashes
by WAFFLZ on 2018/10/17 03:28
Constantly crashes..happened during a “free spin” series tonight and I permanently deleted the app.
Doesn’t let you bet
by churc22 on 2018/10/14 03:10
Makes it easy to deposit money but once you do it is very difficult to actually spend or withdraw your money.
App keeps freezing!!!
by MellyBT on 2018/10/11 22:06
Harrahs please fix your app!!! It's fine until after the deposit so I guess that says it all!!! Wins are not even consistent and cannot be trusted because of this issue! Freezing, reloading, bonus games not playing...unbelievably frustrating!
Buggy
by _kelzzzz on 2018/10/11 06:45
The find location screen just kept spinning and spinning... couldnt play at all. I deleted it
300 up to bonus
by jakebudo6 on 2018/08/17 23:28
Not quite If you play a table game, it is only 1/10 of a dollar ... it takes 10 to get 10 Slots are a 1 for 1 They do not auto give you the bonus It’s like a scam
Good but wasn’t great
by Nephilim82 on 2018/05/19 16:25
I definitely had success using this app, however I did encounter some occasional errors. I hit bonus games on two different slots but the games froze when I tried starting the bonus rounds. It allowed me to play other slot games but wouldn’t allow me to use the ones that froze at the bonus game screen. Either way I won a decent chunk of money in a short period of time. I only played slots so I’m unable to rate the other games. The app was easy to use and their tech support was dependable.
Second worst platform
by Noneneverever on 2017/12/08 01:21
First, their promise of deposit match is misleading. For example: if you deposit $100, you receive 10 separate $10 pending bonuses. You must spend (per my estimate $50-60) to unlock a single bonus. I wagered roughly $250 - $300 (wins, loss, wins, etc), from an initial $100 deposit, never going above $160. I noticed the deposit of only one $10 bonus, though the app stated I was awarded three. This is a joke when compared to all other platforms; others grant the deposit match all at once. Second, they have so few game that playing on this platform gets old after a few generic games. I recommend going with anything but this platform.
NJ
by AZsid on 2017/07/06 17:31
Why can I sign up and download the app (with Harrah's already knowing I'm NOT in NJ) then get threatened with legal action for trying to play outside of NJ? Your welcome for all the personal information!
Boring
by Jenrazz346677765 on 2017/04/22 01:09
Boring slots and no fun. Resorts online has much better slot like the ones you'd play at the casino. Would not put more money into this game.
Fraud Alert for Harrahs Casino
by Rob Charowsky on 2017/03/13 16:04
Don't download this site. They make you follow unwritten mysterious arbitrary rules before withdrawing your money and threaten to suspend your account of you don't play enough and want to cut your losses. The worst NJ Casino app....giving them 1 star is a disservice to the patrons. They deserve negative 5.
You should remove this app from store
by Msrad on 2016/05/19 18:55
I have had a Harrahs account for thirty years so I assumed this was safe. I gave personal information (SS number) with some trepidation and after the account was set up, I realized it could only be used in NJ. They took my NV home address so they should not have continued account setup! I deleted the app but I think Apple needs to check on this closely.
Question
by Puchiebabie on 2016/03/27 22:35
If you live in NY but are physically in jersey can you play. Or is it only for NJ residents
In response to the review posted giving 1 star
by th3r1dd1ck on 2016/01/30 14:42
What state do you live in and how old are you? The NJ Casino apps are exclusively available for United States residents who live in the state of New Jersey. Also because you're playing for real money you MUST enter ALL personal info for verification and tax purposes. Sorry you can't review the app for its quality, if you do move to NJ.
Don't download
by Kerrjaster on 2016/01/07 16:50
You have to fill out all of your personal information. To register, address and SSN, then when you get to the end it informs you that you cannot play for real money.
Not to be trusted
by Rsm99833 on 2015/09/29 20:13
Provide my address, social security number and other personal information in order to play? I don't think so. My advice: skip this one.
GARBAGE
by Deeeeeeezznuttzzz on 2015/07/10 17:23
Garbage. If you enjoy throwing your money in the trash then play the unfair and unbalanced blackjack, where the dealer wins 98% of the hands. Real cool harrahs.
Roulette
by Saidabboskhon on 2015/05/13 05:07
Does roulette game exist here
Misleading is an understatement!
by dizzylizzy1456 on 2015/03/31 01:45
If I had realized you needed to be in New Jersey, I never would have registered on my computer, let alone download the app!
MISLEADING
by Leahs5324 on 2015/02/16 04:55
The app WILL allow you to download and deposit, regardless of where you live...HOWEVER, upon verifying the initial email and being required to deposit in order to access the site...you are then blocked from playing if you are not physically located in NJ... you must upload your documents in order to request your money back, but then the app crashes when you try to access your photos... going to the website to do this is also worthless, as the contact us button, just opens the app store.. next step is to contact the gaming commission
Slots
by Mommylovespucci on 2014/12/17 00:52
Wish they would put all the slot games on the mobile app for those who don't have a laptop or desktop.
Horrible Quality
by RedHatD on 2014/12/13 05:34
Did Harrahs develop this app by their dealers??? It's the ugliest app I have seen in the App Store. This app is made only to make it easy to accept payments and nothing else!
Rip Off do Not Download!!!!!!
by Nola 45 on 2014/12/03 17:09
This app is so misleading.. They will happily take your money without checking geographical location via wifi and when you learn you have to be in Jersey to utiliZe real money ... Well good look jumping through all the loopholes to get it back. They mislead you on purpose, make it difficult to reverse deposit , and am done with harrahs...period.
Would give 0 stars if I could
by Ugh the ads on 2014/12/02 11:08
I was so excited to download this as I love Harrahs of Cherokee and visit every time I'm in the area. Unfortunately this app "can't connect to server". Deleting.. :(
Easy Download and Play
by lvanat on 2014/09/30 02:59
The games are fun – you can play for free too. If you live in New Jersey you can gamble legally on your mobile.
It's very slow
by Crls v on 2014/09/25 04:14
Needs to be improved its very slow the slot machines
Free Games? You Bet!
by Madeline_kortze on 2014/09/24 22:30
I downloaded the Harrah’s Casino App and started playing the other day. Winning is easy when you know how.
Real money mobile casino winnings
by nywebdev on 2014/09/17 03:39
Just hit a jackpot on Mafia Madness! This is awesome … YES! You guys should definitely try this on your iPhones and iPads. It’s about time real money mobile casino games were here in NJ.
Love!
by Dri1988 on 2014/09/16 08:31
Jacks or Higher is a cool game at Harrah’s Online Casino. I play for real money all the time – smooth gaming, easy deposits, and guaranteed withdrawals of winnings. I highly recommend this to other players.
Looks great but...
by Laila destin on 2014/06/26 05:15
You need to put your personal info like you social security # . Why would they need that?!
Jwkscheer
by Jwkscheer. on 2014/06/23 21:44
Same, the APP won't load.
Devastating
by Jmilil1989 on 2014/06/23 19:54
At first it was a good idea to play casino online on mobile systems art first it wants u to write down the profile of your personal life after that they say u can play now if you don't live or in New Jersey u can't play at all people who live in New Jersey can play
Good but wasn’t great
by Nephilim82 on 2018/05/19 16:25
I definitely had success using this app, however I did encounter some occasional errors. I hit bonus games on two different slots but the games froze when I tried starting the bonus rounds. It allowed me to play other slot games but wouldn’t allow me to use the ones that froze at the bonus game screen. Either way I won a decent chunk of money in a short period of time. I only played slots so I’m unable to rate the other games. The app was easy to use and their tech support was dependable.
Horrible Support, Hold up on Withdrawals
by Playstudios has gone downhill on 2020/09/27 19:56
I’ve been with Harrahs for years and can tell you to avoid this casino at all costs. Horrible customer service, no response to emails and limited availability .. which is just the casino being frugal. They claim they have little customer service due to corona virus, but the truth is this is a NJ licensed casino and to use that excuse for 6 consecutive months is unacceptable. The NJ Casino Commission should revoke their operating license. Management simply does not care, and when you have withdrawal problems, good luck getting your money. Good luck getting a response or answer with regard to your withdrawal. It’s clear what is going on here, and this is coming from a long time player and supporter of the brand. They have fallen apart, won’t invest limited capital to answer customers and they will not be getting any additional chances. Shame on you Harrahs for how you tread your customers! To Harrahs Management: Don’t even respond to this review because you are only sorry you have someone pointing out what you have known for months ... you don’t respond to private emails and customers, but you will respond to public comments. Oh the hypocrisy! I hope your online casino gets shut down and I will be notifying the commission exactly what you are doing. You don’t deserve to operate this casino.
Still waiting for winnings. No response.
by The Definition Of on 2020/10/16 07:32
I am a long time, established online player in NJ. I have made withdrawals at the casino cage, to PayPal and to my bank. I am a Diamond player in their brick and mortar casinos. HarrahsCasino now holds onto your withdrawals for almost a week or more before paying - and that includes PayPal withdrawals, which normally just takes a few hours at other casinos. Emails go unanswered except for an automated response that they received your email. You log in to check on the withdrawal status and you get a pop up trying to get you to reverse the withdrawal and keep playing. This is even after the two-day limit they claim they have to make reversals. It is clear the intent of HarrahsCasino is to stall as long as they can before paying - they clearly no longer operate with the intention of treating the player with honesty and respect. You have to wonder in what other areas have they changed. Have the games also tightened up? Do yourself a favor and play on another online casino. The NJ DGE has a full list of online casinos to choose from.
Kim
by Sven95sv on 2020/02/21 13:37
I have spent a lot of time in these online casinos, I enjoy this sight, I do have a small complaint, miscommunications happen OFTEN I was told several different things when trying to find out why my withdrawal was not being processed
Second worst platform
by Noneneverever on 2017/12/08 01:21
First, their promise of deposit match is misleading. For example: if you deposit $100, you receive 10 separate $10 pending bonuses. You must spend (per my estimate $50-60) to unlock a single bonus. I wagered roughly $250 - $300 (wins, loss, wins, etc), from an initial $100 deposit, never going above $160. I noticed the deposit of only one $10 bonus, though the app stated I was awarded three. This is a joke when compared to all other platforms; others grant the deposit match all at once. Second, they have so few game that playing on this platform gets old after a few generic games. I recommend going with anything but this platform.
Worse online casino app!!!!
by Njwitch on 2021/05/09 15:34
After having a repeated problem I decided to call instead of doing an online chat which was not helpful. The male ( refused to give me his name) that answered the phone was nasty, rude, and obnoxious ... actually declaring” this conversation is over and hung up” not resolving the issue. I called back, they verified the previous call, resolved my issue, and then I asked for a supervisor and to no avail no contact. They are the only online casino that makes you jump through hoops to withdraw your winnings. Ridiculous system !!! I still haven’t received my withdrawals. Do yourself a favor play BORGATA, GOLDEN NUGGET OR SUGAR HOUSE. They know the meaning of customer support and service.
Meh
by Cindyrella-5 on 2020/08/21 11:05
I do win here but only after I’ve dumped a ton of money into ceasers online casino app. So really just getting my own money back with a bit less than I put in. ( guess they have to make something too) anyway having a real problem getting my withdrawal today. Unlike when they take your deposits withdrawals are involved. You enter how much you want and have to wait for a confirmation email with a token you have to copy ,get back to the withdrawal page and enter it. Today they won’t send a token so I cannot withdrawal!!
What Happened?
by Aevine on 2020/07/12 13:03
Been playing blackjack here for many years and as a realistic online player I understand none of us are here expecting to win. We look for an occasional run of luck. Since the addition of all the games and since March something has changed. Completely helpless feeling. And whatever you do DO NOT double down! Something has changed and it’s obvious. I would recommend Draft Kings. Still not easy but at least you feel you’re getting a fair game. Shame...would expect more from Harrah’s.
Not processing withdraw, customer service unresponsive
by mab3204 on 2020/04/21 00:12
Requested a withdraw over 72 hours, status of withdraw states “awaiting process”. Sent all necessary documentation required to withdraw, still no updates and not processing. Customer service does not respond, has no live chat and r not accepting phone calls at this time. I would not recommend using harrahs online casino if u expect to withdraw your winnings, every other online casino I’ve used has a 24 hour live chat and gives an eta of when ur withdraw will be processed. Will be going back to golden nugget, thanks harrahs for wasting my time.
Disappointed
by Veggies702 on 2020/02/21 13:41
I just downloaded this app because it sounded great to finally play with real money and after entering all of my personal information and successfully creating my account I received a large notification that I’m not in The state of New Jersey and I’m prohibited from wagering and using this app. And something about action being taken if I attempt to play. It made me very uncomfortable, I didn’t attempt to play, and I immediately sent HarrahsCasino a request to delete my account. This was not cool.
Don’t play! They don’t let you withdraw money
by kim iriswitch on 2020/06/19 19:44
I tried to withdrawal my money Uploaded all documents 2 days later received another email say need documents?! I tried to contact the only number that they have online - waited for more than 30 mins - no one answer the phone. 3 rd time I called - finally someone answered the phone and hung up!!! So I’m still on the phone! Don’t ever play here! You would never get your money back while it takes second for you to deposit the money!!!
Switching to Harrahs
by Elicia74 on 2021/01/28 02:43
After using other Atlantic City online apps for the last 2 years. Switching to HarrahsCasino was one of the best choices I’ve made so far this year
Thieves!
by Nancyegg on 2020/07/13 14:01
Don’t deposit money if you expect to collect your winnings. If you withdraw any money they tell you they need to verify your bank account even though they took your deposit without verification. I supplied a voided check and it’s now two weeks later, no money, no response to the daily emails I send to customer service, no one answering phones. This is theft. Why can every other online casino operate during coronavirus without these issues?
You wait a an unreasonable long time for withdrawals
by Stwljack on 2020/02/25 01:18
They make you wait at least 3-4 business days to process PayPal withdrawals. Other online casinos process PayPal withdrawals in 2-6 hours 24/7....so the only reason they take that long is they don’t like paying out and hope you cancel the withdrawal before it’s processed. Any other reason they give is just BS.
Bad App
by PeteSoko on 2020/11/13 02:15
Do not use this. Since I’ve started playing, constant automatic log offs. Used app to address concerns. Have never, ever received a response from site. After large wins, they do not send you a token to withdrawal (don’t need a token to deposit.....) When you are able to have a withdrawal processed, it typically takes 10-14 days before wire transfer. Have used many far better sites for NJ. Really poor.
Spectacular
by 7ganonymous on 2021/04/09 16:20
This is better then hard rock and other online games it actually lets you win! Spectacular
Mr
by mr Abby on 2020/02/28 00:28
The best casino app you can’t pass up
App keeps freezing!!!
by MellyBT on 2018/10/11 22:06
Harrahs please fix your app!!! It's fine until after the deposit so I guess that says it all!!! Wins are not even consistent and cannot be trusted because of this issue! Freezing, reloading, bonus games not playing...unbelievably frustrating!
Don’t waste your time
by bbwill on 2019/01/08 00:15
Tried this one multiple times. I’ve literally put 400 into one game to never even see a bonus 3 dollar bets and most I’ll ever win back is 50 cents here and there. Glitches out constantly I’ve watched it hit 3 bonus symbols only to suddenly change to a new symbol and not get it. Seriously don’t waste your money biggest scam ever try your luck elsewhere
No explanation on withdraw? A problem.
by DemoMemoDude on 2020/11/14 05:43
‘Regrettably we were unable to successfully process your ACH withdrawal for $$$$ to your account. Further investigations revealed the withdrawal process could not be completed due to ‘an unforeseen issue’. We have since investigated the matter and resolved the issue.’ - Customer Service. Like to explain what that unforeseen issue is?
Will not release my withdrawal
by jackiedee1 on 2021/02/25 02:12
Do not use this app. I have been waiting for a withdrawal for over a week. They want my PayPal info - where they took my deposit from - they want screen shots of something that just isn’t available. What a scam !! Take my money real quick but won’t release my winnings !!!
Customer service
by 5893114 on 2020/07/31 01:46
I had a problem with the email I signed up with and needed to change it. I emailed 5 times and tried calling which was a joke. Never received a reply. I have money in my account and I can’t use it. I play a lot online and this is the worse.
Do you ever win ?!!
by 1313dat on 2021/02/04 15:04
The payouts are horrible! Go through 200 in 5 minutes with a 10 bet and don’t even get 25 back. Tries multiple games and it seems to all be the same. Disappointed
Trash logins and no honest pay out
by Jack Mulligan on 2020/12/21 06:40
Spent the better part of many nights trying to log on to this app with no luck, sends from the app to the the web and back again for finances. Also don’t feel like any slot machine hits, ever, 1,000 dollars later and nothing. Paid for and used CASH bonus and didn’t even dbl my money like promised. I probably have to activate it somewhere in the Bowles of their monstrous app. The brick and mortar casino is better and the sister app at Caesars is far superior. Consider those before this nightmare.
Payouts take forever, nothing special
by ghjffijhhj on 2021/02/25 18:31
It takes like 3 days to get paid out, every other app or site is within 24hrs, plus very minimal wins overall, and very few games. I’ll pass
Terrible
by um what?? on 2020/06/05 21:55
Been waiting for my winnings for 2 weeks. Customer service is NON existent. Sent several emails asking WHERE my money is and NOBODY has emailed be back. Virgin, Tropicana, they all give you your money straight into your bank account with a couple days. Unlike this joke of a company. THIEVES!
These people just don’t give a crap
by jerked around by you on 2020/04/19 12:41
No response to emails, make it very difficult to make a withdrawal. It’s very aggravating dealing with horrible customer service. I sent emails over 2 weeks ago with no response. It’s been like that for years
Giant waste of time
by 367833478 on 2019/03/30 14:12
I would give it 0 stars if I could. I spent the time to fill out all the info and deposit money only to be told I cannot place bets because I am not in New Jersey. Then the process to get my money back is ridiculous. What a waste of an hour.
Worst ever
by Shekushaq on 2019/11/16 13:38
I didn’t know I can’t play being outside of New Jersey but they took my money and make me go through a lot to get it back and they are the worst and they should be sue for this scamming people and taking forever to return people money back
Horrendous withdrawal process
by Coel tarin on 2020/04/30 18:28
Unable to contact anyone in customer service, tried several times via phone and email. They take forever to process a withdrawal. I would not recommend.
Such Crap
by Eylulm on 2020/04/03 01:33
The games keep giving me an error and kicking me off. And on one of the games I had $6 less then what I did when it kicked me off. Error error error! So annoying!
HarrahsCasino
by WOWLINDA on 2020/02/21 03:00
I use to love to play but it since they overhauled and added a ton of games all it does is take your money, it doesn’t even let you play for a little while.😢
Slow to Process Withdrawals
by reagan email on 2020/06/03 11:51
Avoid! Greedy, slowest online casino to approve withdrawals. Won’t pay out winnings. Had to file complaint with NJ Division of Gaming Enforcement . No less than five verification documents submitted and still no approval. This not a bank delay.
Refund money
by Shasftb28 on 2021/02/16 05:34
I downloaded this app not knowing it’s in NJ. They didn’t say nor let you know before you download the app, and before you put your info on the app but you can’t play because your not in that state
Restrictions need to be taken away from games
by Fix yur game on 2020/09/04 10:15
I click on every game and it says we’re sorry but this game is restricted in your area... I’m in USA Chicago. How is this a restricted area? Fix your game because I’m starting to think it’s fake and you stole my ssn number.
Slower than slow!
by The Real Mrs Beal on 2020/02/24 19:17
Payout times to your preferred method are way too slow. I am still waiting over three days to get my winnings deposited. I’ll stay with the Trop and Betfair, where you’re better treated.
Horrible !!!
by rude_boii on 2020/06/25 04:09
Horrible I literally spent hundreds of dollars just for the game to be glitching and steal my money and never win on any slots that impossible and I know there’s nothing they can do waste of time don’t do it
Doesn’t let you bet
by churc22 on 2018/10/14 03:10
Makes it easy to deposit money but once you do it is very difficult to actually spend or withdraw your money.
Lots of slots and games don't work
by briballzy on 2021/04/21 13:59
IPhone 12 App crashes, bugs, many of the slots just don't load.
Error messages galore
by 868Judy on 2020/06/26 00:52
Unable to use because Harrahs app keep sending error messages, then App is frozen. Really... over and over again. Waiting to see if Harrahs NJ support Responds to my email requests for help.
Can’t withdraw your money
by Bradp12375546 on 2020/09/03 16:33
They do not answer their phone or emails about withdraws and I have been waiting for much longer than it should take.
My withdrawal
by toke252 on 2020/09/08 01:56
My withdrawal still hasn’t been processed and they are giving me a hard time to collect my winnings but don’t give me a hard time when I’m depositing my money
Annoying site
by hdiipll on 2020/06/13 22:42
Windows pop open
Rip off!! SCAM!!
by maysbecraxy on 2021/05/05 04:27
They asked for my soc. Which I gave to them like an idiot!!! Said it was to prove that I was over 18. Then when I went to play, it said none of the games were available in my area.
Scan
by Edward Miller 773 on 2020/04/22 01:05
Was in the middle of wheel of fortune and almost reached the max level just got wheel of fortune and the game stops and says It could not recognize my location and exits me off the game. Total scam!
Scam
by louie mcmullan on 2020/01/24 06:14
Asks for your last 4 digits of social...try couple times scroll down to same spot, and it ask for full social lol nice try. Hope y’all get beat up by a big black guy.
Won 500
by thissaucis on 2020/09/13 06:44
I won 550 dollars and it says it’s in my bonus this is ridiculous I can’t take the money I won’t using the bonus I have to waste it this is absurd
Didn’t win anything
by Edwards545 on 2020/04/13 14:46
I really like to win more this $50
Not fair begging from September 2020
by Ser.surgeon on 2020/09/30 00:00
Totally not fair online casino , begins from September 2020 . Loosing about 90% of all your deposits . Looks like they are closing online casino soon and want to steal all your money ! Be aware !
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All Versions
4.0
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Current Version (2.6.84)
4.0
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