Screenshots
Search Visibility
App name
Description
borgata casino invites you to New Jersey’s premiere online casino experience, featuring slots, poker, blackjack, roulette, and video poker all in one real money casino app! Now all the games you love from New Jersey’s most popular hotel and casino are at your fingertips, anytime, anywhere. There’s never a dull moment with Borgata Online Casino. It’s safe, secure, and most importantly, a lot of fun. Download our app and get in on the action today! Features: • Huge jackpots awarded daily • Exclusive games you can’t find anywhere else • Over 300 games available on mobile • Live dealer card games • Easy no hassle banking Not only that, but borgata casino is completely safe and secure, and your information will never be shared with any third-party vendors. We have support on standby 24/7 to make sure you have a seamless experience. For our best offers and latest promotions, follow us on social: Twitter: https://twitter.com/BorgataAC Instagram: instagram.com/borgataac Facebook: facebook.com/BorgataAC Blog: casino.borgataonline.com/en/blog/ If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+ and present in the state of New Jersey. Additional terms and conditions apply.
Trash
by MarKiZamaZiN on 2020/11/24 08:17
Utter trash
Duvenson
by duvens on 2020/11/09 01:53
Vvbb
BEWARE New Jersey only
by EPL Unwatchable on 2020/10/28 06:52
Do not use this app if you don’t live or intend to visit the armpit of New Jersey. This app takes your deposit and won’t let you gamble if you don’t live or aren’t in New Jersey. Takes 3-5 days to give back the money you deposited that cleared in a nano second. Complete and total fraud.
Scam they steal your money
by kace727 on 2020/10/03 17:14
I deposited 20 dollars the app auto triggered a 20 dollar bonus which they applied automatically. So I had 40 to play with. I played and won my balance up to 180. All of a sudden they take 120 of it back because they claim since they gave me a 20 dollar bonus I have to spend 500 to keep any winnings I got?!?! They don’t tell you this and how does a 20dollar bonus equal taking over 100 dollars in winnings?
So Upset!!!
by moe274 on 2020/09/28 14:39
I was staying a few days at the Borgata and decided to play while in my room to see how it is. I WON! I was so happy! I played back the required amount plus more, then I wanted to test the withdrawal timing. I asked a rep what’s the best way to withdraw and the Play Plus seemed fairly easy. But their system kept glitching and I spoke to 4 reps (phone & email, chat) who couldn’t rectify the issue with the last telling me to send the money back to Borgata and try another way. So I sent the money back, set up the VIP withdrawal and requested the money 3x and it keeps getting reversed! Spoke to a rep who became aggressive asking me why haven’t I played the money? I explained the issue and they kept saying “THEY want to know why you’re NOT playing the money???!” The rep totally disregarded my withdrawal issues! Then the BUTT head hung up on me!!! This is upsetting! I’ve been going to the Borgata for many years! Win or lose, I’ve been happy! But this is upsetting!!! The reps need to be retrained and the one who hung up needs to be disciplined! So the Withdrawal system has FAILED!!! Who wants to invest and if they win they get nothing!!! I want to see my money, even if I deposit again!!! Just like being on the floor! Don’t HOLD my money Hostage!!! If I stay, I plan to post this review everywhere since the reps don’t get it!
Love Borgota!
by rasedist on 2020/09/16 02:28
Such a great variety of games! Love this site! 🎰🎰🎰
Review
by AvoBiz427 on 2020/09/09 18:12
It’s been going good I enjoy the app and I am using a mobile device and it actually has been working fine. Thank you and I also won a good amount of money.
Quick Review
by Tommy G in N.J on 2020/08/19 13:21
The app becomes confusing to select the path I want to follow.
Agree
by coocka on 2020/08/10 11:50
In the beginning win couple bucks no big wins Having technical difficulties No more wins after the beginning to get you roped in
Don’t Take Bonuses
by Vehejebhsei on 2020/08/02 20:31
I put in $35, they gave me $26 bonus, I won and tried to cash out $150 just for them to say I couldn’t cash out until I wagered 25X the bonus they gave me which was $650. That wasn’t clear when they gave me the bonus and I put in more of the money. I ended up winning $300 after the wagered amount but they wouldn’t let me cash out, wanted me to send my ID, utility bill, copy of my card used and it took them forever to get back to me. It’s too many hoops they want you to go through in order to get your money but they have absolutely no problem taking money from you. The app itself crashes in the middle of games, it’s slow and often gave me errors about my location. When I first downloaded this app a few years ago it wasn’t like this. I find it now to be a waste of time and money. I’d suggest finding a different app
Loving Borgata’s online app!
by DeniseandMiguel on 2020/07/31 02:42
Enjoying my slots online and in the comic my home makes me sooooo happy!
Best Casino App
by gianna b doggie on 2020/07/26 15:06
Best Casino App no bugs and great promotions very user friendly
Geolocation issues
by M0512 on 2020/07/22 15:45
I live in NJ but the app keeps telling me it can’t confirm that I am in an eligible state and won’t let me play. Customer service has been useless.
SMH Awful
by SugaDugaNJ on 2020/07/20 19:42
Shouldn’t be this difficult to lose. Remove the old promos already! Server communication error, other issues constantly! How bout updating the app
Love it
by Lovecake12345678 on 2020/07/15 00:51
Love it
Don’t get this app!!!!
by Mamabear0123 on 2020/07/12 10:22
Continued to crash, the last crash took all the money I had won, only a couple bux but I was trying it out. Crash crash crash
Not Fun at All
by Cindyrella-5 on 2020/06/29 15:44
Continuous losing isn’t fun. Not sure why a casino would not pay a dime on any game but that’s what Botgata casino will do. I’ve made 5 deposits in a day with the hope eventually I’d win something. What I got was bonuses that paid 0.00. How much fun it that? Great way to lose customers when you can play at so many other online casinos and actually win once in a while. This casino is depressing and sad.
Winner, winner, chicken dinner 🥘
by Nickdatic on 2020/06/13 21:44
Good casino and very reliable with transactions. Also have good bonus offers if you check everyday. Good luck🦅
Borgata
by KalLynn729 on 2020/06/13 20:09
Love that there are constantly new games to play, and always great casino bonuses!
Constant problems logging in, games loading, games kicking me out
by Valkorie on 2020/06/13 16:29
I have to uninstall the game at least once every time I play it. The game will not load properly, making the screen not recognize my clicks or swipes. The menu bar at the top will disappear, making it so I can’t back out of a game when I’m done playing it. Such a terrible app.
Review
by richie11604 on 2020/06/12 19:34
A lot of errors occur after you win alittle . Arson n plus every casino I play give match deposits away borgotta not many or none at all
Lipstick but still a pig
by newnickname2018 on 2020/06/11 22:56
Old tricks Last year I has sent thru 125 screenshots of games crashing on a bonus or right after on every game. I would go to live chat never had answers and always wait for tech team etc. few months ago i logged on and it was refreshed and after not using it for a while i played again. Didnt win but at least games were working and lasted for 2-3 months until april 1st. Since then again a disaster back to old ways. Done fighting with online staff so im warning the innocent but I am over this dumpjng money on games that malfunction Update —-/ still crashes still no responsibility. Did an upgrade while playing games slowed etc get off the app and entire site changed. 100.00 one 1 time over my bet limit on 5 different games maybe because the system was changing and should have been taken offline for a bit.
Waste of money
by vks0611 on 2020/06/11 13:41
This is total waste of money and they make sure you are not walking out with any winnings. They give bonus dollars and there is a 25 time wagering limit and you win lot till it hits the 25 times wagering limit and no winnings at all when it’s nearing the limit. It’s basically keep on winning and when nearing the limit keep on loosing and they make sure that you are taking away any winnings. I have seen this almost all the time they award any bonuses. As someone mentioned you have lot of money and looking for ways to loose fast then sign in here.
Horrible
by js171 on 2020/06/11 06:05
When it first came out odds were great now it just drops games if you win it’s a miracle they give you bonuses with 25x wager clearance that eats 100% of any win you have .the odds are so bad it’s almost a crime ! Unfair unfair unfair
Ridiculous
by realJeffBenzos on 2020/06/10 11:39
I deposited $100 like 2 months and they won’t let me withdraw. Don’t even think I ended up using the money on anything either
Superb
by bandsports on 2020/06/06 15:23
One of the best casino apps..
You are outside of no
by Edwin1236! on 2020/05/28 03:48
So downloaded it and within 1 hour it tells me I’m outside of no and kicks me out. Ummm, what!?
Can’t deposit money
by Lambros55 on 2020/05/15 15:42
This is very frustrating, I cannot even use this app or play anything because when I click the deposit icon the app freezes...EVERYTIME!!!
Needs a Much Needed Upgrade
by Candy Cane 926 on 2020/05/12 18:38
This app is, quite frankly, terrible. The entire app freezes up whenever I try to make a deposit. The deposit button doesn’t even take you to the deposit options page! You really need to put some much needed effort into a solid upgrade for bug fixes and PS, I never ever win on this app! It’s been probably months since I’ve even attempted to make a withdrawal for any size winning! Now that your casino is closed, perhaps you can invest some of your millions of dollars into a better, more user-friendly app!
no good
by Bihgrt on 2020/05/11 20:36
Kicks me out of geolocating when I am up on the dealer. Then I have to log back into blackjack, upon which resets to garbage again. Slots spin a little longer when a win is proportionally 'due'. Lost 10 spins at 10% repayment, when 30 spins hits a bonus (typically), and only to (possibly) reimburse for 30 spins. also raised withdrawal minimum by check to $500, with noone the wiser. also DGE is corrupt, and complaining is not taken seriously. will avoid proving the casino wrong at all costs. something should be done also its very plausible this casino pays someone to continuously submit 5 star reviews, imo.
Great games worst service.
by Nymustafa0105 on 2020/05/02 05:29
They have great games. Im a big player and ill tell you this much. I kept winning and widrawl. Untill my 4 withdrawal they keep reversing the take your money easily to deposit but the withdrawal process is horrible and hassle ......if you win they will do what ever it take to tempt you to reverse your withdrawal or take ages to pay you. Im deleting the app i did leave positive im happy but my last withdrawal was reversed 2 times ...i would recommend golden nugget or hardrock
Won 1k
by lanayslauy on 2020/05/01 16:03
After I won 1k I received My check and the game I played on was under technical issues they had to fix it. Lol now I can’t win anything
SCAM
by !!!!!!!!!.!!!!!!!.!!!!!! on 2020/04/28 20:07
Total scam, also watch when you deposit money because bonus codes will appear automatically and won’t realize until you win big. Will never deal with this app again, very unprofessional.
Used to be great
by docksmock on 2020/04/28 16:36
I’ve had this app for close to 3 years now off and on. When I originally downloaded it the first year was fantastic. Extremely fair and the win to loss ratio was pretty fair. Last year a lot of stuff began changing and updates started to occur. The app shut down for a short amount of time for tech reasons and every since that day this app turned into a complete disaster. I’ve had the same technical issues for almost 2 years with nothing resolved. The tech support or online support basically prolongs your issues until you give up or they play dumb and bypass your questions. I’ve been logged out of games on specific amounts of spins in certain games. Basically you’re downloading a playing site where you’re not in control of anything . In the past I have won some money and I praised this app , I referred it to many people but now I wouldn’t waste my time. They’ve tried compensating me for the issues that continues to occur and they’ve given me bonuses because of the problems (basically telling me in other words to “shut up” here’s 100$ in bonus dollars with a wagering marker of 2500$ ) so you’ll win up until you’re just about to clear the wager and then can’t win a cent. This apps a waste of time it lost my vote. If you want to burn money you have nothing better to do with ... play here , if not ... try somewhere else
Love the app but...
by CharlottexoJ on 2020/04/23 11:15
Recently both the app and the mobile site started crashing on me and now keeps telling me my login info is wrong and I kept changing it. Still can’t get in and customer support can’t fix it. Id like to get back to playing. 😓 It’s happening to my boyfriend too so I was wondering if anyone else was experiencing this same issue?
Confused
by tyler15555 on 2020/04/18 15:53
So I just downloaded the app played some... and you can deposit the money from a bank card but you can’t withdraw back to that card that makes absolute no sense what so ever!
Withdrawal is a scam
by Michael haas on 2020/04/17 07:48
I deposited $100 via direct bank transfer. Doubled it and tried to take out $100 (which states $200 WITHDRAWALABLE BALANCE! Direct to bank was not a withdrawal option. Other than check by mail, there were no other withdrawal options, given that they only “allow withdrawal by depositing method”. Understandable. The MINIMUM check by mail amount is $500!!! Are you kidding me? I have to QUINTUPLE my money in order to withdrawal. Seems very shady
Seen lower better
by Cablediva on 2020/04/06 18:28
This app freezes. It kicks you out in the middle of the game. I down a few hundred and starting to get it back and boom...no server.
Frustrating
by chi2442 on 2020/04/02 03:51
First off this is mainly my fault. I didn’t see where this was based out of nj. So I deposited money to gamble and find out I can’t play from out of state. No big deal. But it won’t let me withdrawal my money back. And because of the covid-19 I can’t any help from customer service. So am I out my forty dollars??
Change games
by A Nonna on 2020/03/31 04:21
Hi...perhaps I am missing something, but I cannot switch machines without leans the app and coming back. Is there a way? Thank you!
Proud member
by Maria Macapagal Dogan on 2020/03/19 11:55
Love it
Quick money
by Xbsjsn on 2020/03/19 11:05
Cool. Quick money since the virus shut the actual casinos down.
Game crashed during a 43 free spin bonus feature.
by imtheslotguy on 2020/03/14 19:09
Please read this before you play and loose your money. This is unbelievable. So let me start by saying i gamble a lot! I started using Borgata a little while ago, so about 2 days ago I deposited some money and started playing “the legendary buffalo” at 10$ wagers. I was down to my last 120$ and finally hit a bonus with about 43 spins. I was super happy since I’m always loosing. I was at my last 2 or 3 spins feeling soooo happy my credits was at about 20,000 mabe more which amounts to about 5,000$. And then the app crashes. Now I’ve had games crash and I’ll just close and reopen and I’m back on my bonus round.. this time I went back and it was as if everything was gone! The game still says unfinished. I contacted customer support they said they had to escalate it to someone else. Now why can’t I get the money that I won. It’s my money I won. I’m always gambling with 400$ or more and loose if all and I don’t never complain. I finally hit big and now I’m being robbed. They froze my game and for no reason making the situation bigger then it is. Just pay me my money!
Great service and games to choose from!
by freddy m111 on 2020/03/03 22:25
Great customer service by Jasmín and her team in VIP services! Great site, so many fun games to choose from!
My experience with VIP ELITE STATUS and my VIP HOST JASMINE.
by ltwasalladream on 2020/03/03 20:59
To start let me say that overall the borgata casino app is wonderful. No bugs. No problems. Clean smooth non problematic app. I’d say best I’ve seen overall for any online casino app. Once I reaches VIP elite I have had jasmine as my host. She has been excellent. Any questions or concerns I ever have had jasmine addressed and answered without delay. My account is consistently awarded for my play without ever having to ask and I have to admit the compensation for my play jasmine has made sure is well awarded. She is polite and beyond accommodating. For anyone looking to play serious on a casino app in nj I would highly recommend borgata online casino and even though all the vip hosts are accommodating I was lucky enough to receive one that is very consistent, kind and appreciative of her vip players. My over all experience has been excellent and I have not a single complaint I’d highly recommend this app over any app out there and if you become vip I would request jasmine as your host. Joe (Itwasalladream)
Borgata Casino App
by bonefishappkisf on 2020/03/03 18:01
I’ve been using the app for about 2 years and haven’t had any issues. Withdrawals are easy and fast, sometimes in my bank account the next day. Jasmin has been assisting me and my account and has been great. She answers my question immediately.
Online pick
by Catrispoli2 on 2020/02/14 18:57
I was online at Draft Kings for sports betting but once My Borgata had the option, I signed right up. Love The Borgata. I won 1900.00 on two casino games and found my luck much better here than any other gaming app I tried. I’m in for the long haul. Thank you for adding this option.
Bad policy
by buffalobills2020 on 2020/02/13 18:38
The minimum amount to withdraw funds through check by mail is now $500,,,,, that change is too excessive and totally unfair to the players. Please consider changing this Policy.
Billionaires who steal your money
by mjo333 on 2020/02/13 03:08
If you play live dealer roulette Beware it’s on a time delay If u bet big They take your bets off the board And log you out When u log back in you will see the number you had big money on ..most times 35.00 and over is the number that came out 8 out of 10 times
Pure garbage
by js2507 on 2020/02/12 05:51
For casino like borgata it’s pure shame that they don’t do anything too many freezing and crashing
BiG BiLL
by BiG BaD BiLL #1 👑 on 2020/02/11 08:56
Definitely entertaining and fair odds!!!
Absolutely terrible
by wingerd432 on 2020/02/06 20:38
I would give this casino and app a zero if I could I’m sick of it your not gonna win a thing on this game it really seems to be rigged the minute you start winning a few little pennies all of a sudden some server error comes in and messes the whole game up kicks you out and you keep having to log back in until of course you lose all your money . There is no real money to win with any of these games save your money people and don’t play this mess
WHAT A CHEATER!
by kurtismao15 on 2020/01/31 17:19
you must be kidding you guys stop playing online borgata while your still ajead im telling you its like eating popcorn your network setting will be cjange all of a sudden oh my god
Thumbs up
by J cizzal on 2020/01/31 00:47
All some
It’s decent
by !melsz! on 2020/01/30 07:29
I loveeee the click card bonus ❤️ just wish I could exactly win some money 😩
Tabs
by jmc2539 on 2020/01/29 20:29
The old setup was better ..
Fraud
by rbzoey13 on 2020/01/29 19:27
I have been gambling here and there for the past year. I have participated in many promotions so I know how they work. I participated in a deposit match (as I’ve done several times). When I opted into the promotion, the wager requirements were 15X. After a few hours I went to check my progress on satisfying the wager requirements since I was doing pretty well, and I noticed I was only 21% complete. How?? Well, despite opting into a 15X wager requirement, I deposited money and my promotion changed and increased my wager requirement to 25X. I contacted customer service who could not help. They referred it to another department. I sent screenshots of proof with my wager requirement CLEARLY listed at 15X. I got a response back that they’re looking into it and to keep gambling. Yeah, ok!! I’m going to give you more of my money with no promise of resolution. Well, got another response back that I need to check my wager requirements in my account because it says 25X. YES I KNOW!! That’s the problem and the reason I filed a complaint!! I sent pictures proving what I opted into and yet, they still refuse to correct my issue and continue STEALING from their customers!! Unreal!!! Going to file a formal complaint against borgata.
Great App
by BRwnSugar13 on 2020/01/29 15:18
I enjoy using this app and appreciate the latest updates.
Garbage
by mike29292929/ on 2020/01/25 14:05
50 days and I didn’t get my withdrawals. If someone brought it to me walking I would of had it by now Software freezes all the time. Bets canceled as ball landing on high bet Number. Roulette dealers keep dropping the ball everytime and re spin without putting the ball back on the last number that came Dealers look at the wheel when spinning the ball. I played at the borgata casino and online with worth of millions since 2003 and let me tell you it’s no the same anymore. Can’t wait for it to go out of business.
What a sham!
by JetsFandom411 on 2020/01/21 19:46
Not worth one star!!!! While playing live Blackjack, I’ll make a bet and just as the cards are dealt I’ll get locked out. You don’t lose your bet but it seems like this usually happens on winning hands. What a sham!
Customer service is horrible
by jaensteph on 2020/01/11 00:13
I have everything to complain about this app! Poker is rigged to the high rollers ! That’s my main issue but there is so much more that is absolutely just horrible about this casino app .. your better off using another casino app or just go to the casino in person
Technical Difficulties Galore
by Jaaaangrybirdman on 2020/01/09 03:11
Non stop technical problems. When you report problems they just tell you to keep reporting and screen shot it. Can I do this every 2 mins and still enjoy playing? What’s the point when they are not fixed? For all the money they must make with these apps OMG hire some decent programmers and testers so you don’t put the burden of error reporting and documenting on your paying customers!!! Shockingly bad! You must lose countless customers a day.
Worst Casino-avoid at all costs
by reagan email on 2020/01/07 14:37
Major fail. The app crashes often, peculiarly when you have been dealt a winning hand at blackjack-it says your bet was not placed. Also, offers are made for free spins, yet when you go to retrieve them it says that game is down, or cannot load. I’m surprised they get away with this-where are the regulators.
App constantly crashes and kicks you off
by Dui69 on 2020/01/05 20:38
Live tables were ok now it’s a delayed video. And CONSTANTLY the app crashes. Besides crashing numerous times, it also kicks you off and says you aren’t located in jersey. I’d suggest other apps. Bonus money they offer also takes forever to be released even if you’ve won hundreds on a small bonus amount. The only thing I can say positively is the pay out process isn’t awful. I get approved for checks by mail and receive in 6-7 business days after withdrawal request.
Randomly kicks you out
by Gras78 on 2020/01/04 20:19
The app on the phone and iPad randomly kicks you out of games. It will state that I’m either not in the state of NJ, which I am. Or there is an error with the game. I also get kicked out in the middle of gameplay saying I exceeded the limits on my account or the session timed out. When I log back in and go back to the games, it starts all over and doesn’t pick up where I left off. It’s definitely time for an update!! Do better Borgata!!
Never Opens, SLOW
by CaptainThanos on 2019/12/31 16:11
This app is terrible. With how fast Draftkings and FoxBet are, this app company and its developers should be ashamed of themselves. I can’t give you my money. Isn’t that the point? Long loading times equal frustrated customers equals no betting. I wait for minutes only to get an error code. Your servers are terrible and I can’t give you my money. Trash. Love Borgata, hate this app.
Garbage
by Mo Abdalla on 2019/12/31 13:30
Platform is garbage keeps freezing and locking u out every 15-20 min on mobile app I encountered a terrible experience I won a 1200+ win on slots the app glitched and I never got credited I went back and forth for two weeks from being hung up on the phone to ignored and they kept asking for impossible things like do u have a screen shot how can I have a screen shot if it glitched and shut down . I closed my account and shifted to golden nugget there pretty good . Customer service is garbage too and rude stay away from there online casino .
Stealers!!
by neilalli on 2019/12/29 01:53
This online gaming apps is stealing! I played blackjack and I’m a high roller..I won for my bettings and it happend twice! When I checked and alas my gaming history it shows that there’s a discrepancy! I called them and talked so many times they said they well check and forward it to their casino support etc..then weeks of waiting they didn’t do anything! They owe me 2500$..keep away playing on this apps borgata they will steal your money..try 888.com even tho they ask you so many documents but the apps is legit I won 10k $$ plus with them playing blackjack and the cards shown very clear And zooming!
Beware the bonus trap
by Phiremin on 2019/12/22 07:23
They are very “generous” in giving out bonuses, but it’s a bad deal. Deposit $100 and we’ll match it they say. Sound good. But then they have these outrageous restrictions that locks up your money until you gamble 25 times the bonus. On a winning streak? Too bad, they make you keep playing and playing until it’s gone. Additionally, the app is just bad. Very glitchy and often crashes.
Always Freezes
by Daisyray6772 on 2019/12/07 23:45
While I’m in a bonus spin the slot games always freeze! When I go back to the game my bonus spin is gone and so Is the bet I made! .... Just Why ?
WHAT ARE WE DOING???
by user jBear on 2019/11/23 10:34
Giving a 2 out of 5 because I’ve actually cashed out. However the odds are horrible, as are the payouts. I haven’t played poker yet so I can’t comment - I will take my money to the casino for poker. The promo’s require you to wager $25 to every $1, and in order to acquire A measly $5 bonus you have to bet $100 sometimes!... PARX gives me $50 just to show up a few times a year. I would be brutally honest, but I don’t want to embarrass myself anymore than a really cute and cool 30-but-looks-21 female degenerate can embarrass themselves alone in bed playing slots in NJ on a Saturday morning at 0500. I’m not being bitter either, because the app constantly crashes, mid spin OH! +1 point for the app not losing my money somewhere in the intrawebs when the app decides to tell me I’m not actually in NJ, even though last I checked I’m in NJ!!! You get the point.... Waste your money if you want, or buy a really expensive pair of shoes or a wallet to hold your NON BLACK card. Now I m on a roll: You won’t even get a free cigarette smelling ashy room during the week after betting $1k the prior week. 🔥Okay now I’m annoyed,🔥 hey borgata! What are you doing now that you’re with MGM??? WHAT ARE WE DOINGGGG?! Maybe..... if I lose another $1k, but this time in a day, I might have enough ierp or whatever the point system is now called to get a FREE PEN or something with my name on it in the mail. Maybe a box to sleep in when I visit AC? ⭕️Zero sense.⭕️ Make it known that you aren’t affiliated with the casino if you no longer want to COMP me a two nighter for my gambling efforts. Thanks for your time, you know where to reach me! I’m Holding my breath....I’ll take a two nighter during the week in a non smoking king fiore suite. Could’ve went on HotelsTonight and got a room for that price, and then ATLEAST I would be able to chain smoke (VAPE) in your lovely facilities, play some 1-2 poker, get a much needed but overpriced massage,& eat at the ol’homestead. I’m 30, I’m not dead yet, I’d even put on some heels and do a little dance for the free play I used to get with way less effort.😇 *im requesting that you take this seriously and not delete my review bc I’m using emojis to show emotion.* and recognize you should really take care of people that want to come and spend their daddies money!!!!
Great App!
by better than DK or FD on 2019/11/20 15:23
User friendly App with a great selection of games. Great customer service if you have any issues. My VIP associate, Jerry is always willing and helpful if I have any issues.
Kmcar
by oniac on 2019/11/17 17:38
THEY DUPLICATED A DEPOSIT AND ONLY FUNDED ME ONCE !!!I STILL HAVEN’T BEEN ABLE TO GET THE MONEY BACK!!!The worst worst customer service ever!!! ! I have been trying to get the money back from them for a month... all phone calls and e mails are forwarded to a support group with no resolution !!! No supervisors can be reached! Stay AWAY!! I agree with the last review stick to Tropicana or Sugarhouse
It’s fraud and should be illegal
by hdjdjs dnchd on 2019/11/08 07:08
I’ve been playing for 8 months and this app has taken thousands of dollars from me Don’t do it . If you want to keep your hard earned money in your pocket then delete these apps because I know first hand it will end up in their pockets STAY AWAY!!!!!!!
Just awful
by rissabeeeeeeee on 2019/10/31 03:09
It’s not even just the app it’s the personal and the system behind everything, use Tropicana or sugarhouse if you value your money. I get that you don’t win every time you play, but this app crashes when you have been playing the same slot for a while it will even say your not located in nj when your 20 mins in a game. I contacted support and the person I got couldn’t even spell. you get bonus money but even when you play and hit big you can’t withdraw the funds? Example- I put in 26 and the matched the amount, I won 30 dollars twice and it said I could withdraw less then a dollar? Plus there were all the other spins that I won on before those amounts... makes no sense to me!! And yea the rules probably do say restrictions apply yada yada but why is it every other bonus match on the other apps they let you play through the bonus money and then you can start making your money back? Save your money use a different casino and app!!!!
Wow
by Thatguy11244553577 on 2019/10/05 03:07
Blackjack .. Save yourself the headache, time , and money. You get some good customer service. But very seldom. The app is just as terrible. I’ve played years ago. And started again few weeks ago. I’ve been up very quickly. But as soon as I’m up. ... 95% of the time the app will kick me off saying I am no longer in NJ. .. Idk how in 15 mins I can get up and leave state. The other 5% of the time if not kicked off.. the app will lag .. freeze and unfreeze. And in the same time frame. Entire bankroll gone in a matter of 15-20 mins. This has happened more than 4 times and hundreds of dollars later that was profit. UNACCEPTABLE. Save yourself and go to another app. I’ve been trying to get answers and assistance for days .. when I’m the chats they just close you out and don’t respond. I’ve send over 5 emails and haven’t heard not one response. Very slick is right. .. nice try but a little too obvious. I will no longer be playing borgata online. And will continue trying to reach someone. If you choose to use. Good luck. Hope your experience is better then mine. Cuz this has been 2-3 weeks straight of it.
Horrible App - Horrible System Management
by bad bad borgata on 2019/09/29 12:47
This app is horrible because it is very slow and always times out / disconnects from the server. Today is even worse because It’s a fall Sunday morning during football season. How and why in the world would you perform system maintenance on the biggest sports betting day of the week. What an absolute disgrace.
Auto bonus messing up my account
by eagles fan forever on 2019/09/15 21:15
Put $ in my poker account and some auto bonus takes the $ out of poker account and puts it in the sports book after calling customer service they tell me they cannot fix the issue and then my account has no $ in it after another call customer service puts the money back into my poker account but still shows zero funds on my phone but shows funds in on my girlfriends phone what is going on ? I just wanted to relax and play some poker not have borgata decide what I should play today! Not happy!!
Horrible
by mike10sne1 on 2019/09/07 00:28
Absolutely the most horrific website u will ever try!
App crashes messes up bets
by Teresa Becker on 2019/09/04 09:41
Horrible. The app crashes at the most inopportune times. Playing blackjack hands, it looks like you placed a bet, the dealer will deal you a winning hand, and then the app tells you your bet was not placed. Funny that never happens when you have a losing hand. Hmmm.
Terrible a hoax
by big Jognson 69 on 2019/08/28 23:10
Doesn’t pay just takes money horrible
Don’t do it
by charvi11111 on 2019/08/27 21:48
Most corrupt online casino out there. I used a debit card to deposit funds and won a few bucks, but good luck trying to withdraw your money. I had to opt to either have them send me a check by mail or go to the casino personally and cash out in the casino.
Terrible App and Service
by BeyondBelief11111 on 2019/08/20 09:56
Just as you start winning or get out of a bonus round the app crashes. Best part is the Borgata is aware of the technical issues and still allows you to play. Sounds like the Fair Gaming Board of NJ needs to investigate.
New promotions are pathetic
by George Gruel on 2019/08/01 19:57
Since the latest update, the Borgata has scaled their promotions way back. There is no longer any deposit matches or 25% or 50 %,and Happy hour cash back has been discontinue. The new promotions now pay pennies.The Borgata website use to be upscale, now it just crashes all the time with lousy payouts and promotions!
Good until the last day or so.
by Awwesomesauce on 2019/07/10 02:25
They play with your money. I hit # good on roulette and the app froze and didn’t pay out. Happened 2-3 times. They are all about stealing your money! Stay away.
This App is terrible
by FantasyMaster1515 on 2019/07/08 15:27
They make it almost impossible to exit games/slots. Bonuses are confusing at times and often times hard to turn into cashout value. And dont even get me started with the lack of options when withdrawing money. Horrible platform. Would recommend literally any other online gambling option over this 10 times out of 10. Dont waste your time.
Horrible
by christina1986 on 2019/06/28 02:57
This has been one of the worst apps I’ve used. It’s a scam whichever way you look at it. I’m sorry borgata but your games are all rigged. Such a shame.
Borgota is a SCAM do not download
by Joe Scheffter-Smith on 2019/06/12 15:04
They stole $580 from me. Their app gave me incorrect information and instead of trying to correct it, they said “sorry nothing we can do”. If you contact customer support they have several different people who you work with and they just repeat generic responses. I will never do business with them again.
Great Online Slot Experience!
by Jersey Cracker on 2019/06/10 02:24
I’d like to say that I’ve played Borgata Online for around 4/5 yrs. Lost more than I won but win I win it’s pretty big & quite enough to cash out and have no problems at all cashing out! Great customer service! 👍🏻👍🏻
Wasting ur money don’t download
by commmmmmmmmmments on 2019/05/11 19:15
Ur going to waste ur time and money not worth it
Glitchy
by suzukib13 on 2019/05/08 13:47
Constantly freezing and getting kicked out of games. Does not return you to the win. Promotional bonuses do not always work. Borgota will apologize then blame it on a computer glitch that the bonus wording was cut off. Online customer support appears do be in a country where English is not spoken which leads to miscommunication and no resolution.
Call center in India
by Deeman1004 on 2019/05/02 11:04
Beware this casino take your money and you will have extreme difficulty getting your funds in a timely manner. Also this is suppose to be a New Jersey casino however their call center is in freakin India where you can barely understand what the rep Is saying. This is my last time playing with them online and in Atlantic City.
Scam
by Anon_916 on 2019/04/25 15:58
This app is a scam has you sign up and input all your information then says you can’t play. Took all my information even credit card. Money is already missing
Horrendous payouts
by ffkkhtjxjej on 2019/04/12 02:53
Horrendous- decommission this horse crap
Worst online casino
by cjzito on 2019/03/29 18:37
I will never waste my money here again. They don't even lead you to believe your winning and then take your money- u just don't win at all at this dump casino. Slots, table, live dealer are all the worst
Need to fix
by brown23432/$ on 2019/02/16 22:40
It was a good game in the beginning but now everytime when I reach the bonus the game freeze and they have to delete the bonus it not fair cause ima losing my bonus everytime they do that .ima find a new game to play
Collecting
by Raiderrat on 2019/02/15 01:37
Totally not worth the time to try and collect your winnings though an outsourced company in India. Can do nothing for you and when you ask to speak to a supervisor they tell you they are the supervisor. Won a grand and have been waiting 7 days to be able to collect in person. Don’t waste your time and money on this site.
[UPDATED REVIEW] - Real Experience
by RealRewiews on 2019/01/30 23:02
Old Opinion - Whether it’s simply bad luck or terrible odds, this app has been abysmal. Slots rarely payout regardless of the game (tried different bets as well). New Opinion - Similar to every other gambler, I’m very agitated about losing money. App performs just like a casino would except it might even be better for the users since the overhead is very low. Anyway, Play+ card is one of my favorite parts. Instant deposits and withdrawals. So far, I’ve won several times and I’m satisfied.
Crashes
by (Angiemar) on 2019/01/21 01:43
Games crash , logs me out while I’m playing, takes money while I’m logged out because it continues to let me play! Just horrible app! They need a new update. It use to be great. I don’t know what happened..
Used to be great
by docksmock on 2020/04/28 16:36
I’ve had this app for close to 3 years now off and on. When I originally downloaded it the first year was fantastic. Extremely fair and the win to loss ratio was pretty fair. Last year a lot of stuff began changing and updates started to occur. The app shut down for a short amount of time for tech reasons and every since that day this app turned into a complete disaster. I’ve had the same technical issues for almost 2 years with nothing resolved. The tech support or online support basically prolongs your issues until you give up or they play dumb and bypass your questions. I’ve been logged out of games on specific amounts of spins in certain games. Basically you’re downloading a playing site where you’re not in control of anything . In the past I have won some money and I praised this app , I referred it to many people but now I wouldn’t waste my time. They’ve tried compensating me for the issues that continues to occur and they’ve given me bonuses because of the problems (basically telling me in other words to “shut up” here’s 100$ in bonus dollars with a wagering marker of 2500$ ) so you’ll win up until you’re just about to clear the wager and then can’t win a cent. This apps a waste of time it lost my vote. If you want to burn money you have nothing better to do with ... play here , if not ... try somewhere else
Game crashed during a 43 free spin bonus feature.
by imtheslotguy on 2020/03/14 19:09
Please read this before you play and loose your money. This is unbelievable. So let me start by saying i gamble a lot! I started using Borgata a little while ago, so about 2 days ago I deposited some money and started playing “the legendary buffalo” at 10$ wagers. I was down to my last 120$ and finally hit a bonus with about 43 spins. I was super happy since I’m always loosing. I was at my last 2 or 3 spins feeling soooo happy my credits was at about 20,000 mabe more which amounts to about 5,000$. And then the app crashes. Now I’ve had games crash and I’ll just close and reopen and I’m back on my bonus round.. this time I went back and it was as if everything was gone! The game still says unfinished. I contacted customer support they said they had to escalate it to someone else. Now why can’t I get the money that I won. It’s my money I won. I’m always gambling with 400$ or more and loose if all and I don’t never complain. I finally hit big and now I’m being robbed. They froze my game and for no reason making the situation bigger then it is. Just pay me my money!
My experience with VIP ELITE STATUS and my VIP HOST JASMINE.
by ltwasalladream on 2020/03/03 20:59
To start let me say that overall the borgata casino app is wonderful. No bugs. No problems. Clean smooth non problematic app. I’d say best I’ve seen overall for any online casino app. Once I reaches VIP elite I have had jasmine as my host. She has been excellent. Any questions or concerns I ever have had jasmine addressed and answered without delay. My account is consistently awarded for my play without ever having to ask and I have to admit the compensation for my play jasmine has made sure is well awarded. She is polite and beyond accommodating. For anyone looking to play serious on a casino app in nj I would highly recommend borgata online casino and even though all the vip hosts are accommodating I was lucky enough to receive one that is very consistent, kind and appreciative of her vip players. My over all experience has been excellent and I have not a single complaint I’d highly recommend this app over any app out there and if you become vip I would request jasmine as your host. Joe (Itwasalladream)
[UPDATED REVIEW] - Real Experience
by RealRewiews on 2019/01/30 23:02
Old Opinion - Whether it’s simply bad luck or terrible odds, this app has been abysmal. Slots rarely payout regardless of the game (tried different bets as well). New Opinion - Similar to every other gambler, I’m very agitated about losing money. App performs just like a casino would except it might even be better for the users since the overhead is very low. Anyway, Play+ card is one of my favorite parts. Instant deposits and withdrawals. So far, I’ve won several times and I’m satisfied.
Fraud
by rbzoey13 on 2020/01/29 19:27
I have been gambling here and there for the past year. I have participated in many promotions so I know how they work. I participated in a deposit match (as I’ve done several times). When I opted into the promotion, the wager requirements were 15X. After a few hours I went to check my progress on satisfying the wager requirements since I was doing pretty well, and I noticed I was only 21% complete. How?? Well, despite opting into a 15X wager requirement, I deposited money and my promotion changed and increased my wager requirement to 25X. I contacted customer service who could not help. They referred it to another department. I sent screenshots of proof with my wager requirement CLEARLY listed at 15X. I got a response back that they’re looking into it and to keep gambling. Yeah, ok!! I’m going to give you more of my money with no promise of resolution. Well, got another response back that I need to check my wager requirements in my account because it says 25X. YES I KNOW!! That’s the problem and the reason I filed a complaint!! I sent pictures proving what I opted into and yet, they still refuse to correct my issue and continue STEALING from their customers!! Unreal!!! Going to file a formal complaint against borgata.
Don’t Take Bonuses
by Vehejebhsei on 2020/08/02 20:31
I put in $35, they gave me $26 bonus, I won and tried to cash out $150 just for them to say I couldn’t cash out until I wagered 25X the bonus they gave me which was $650. That wasn’t clear when they gave me the bonus and I put in more of the money. I ended up winning $300 after the wagered amount but they wouldn’t let me cash out, wanted me to send my ID, utility bill, copy of my card used and it took them forever to get back to me. It’s too many hoops they want you to go through in order to get your money but they have absolutely no problem taking money from you. The app itself crashes in the middle of games, it’s slow and often gave me errors about my location. When I first downloaded this app a few years ago it wasn’t like this. I find it now to be a waste of time and money. I’d suggest finding a different app
Wow
by Thatguy11244553577 on 2019/10/05 03:07
Blackjack .. Save yourself the headache, time , and money. You get some good customer service. But very seldom. The app is just as terrible. I’ve played years ago. And started again few weeks ago. I’ve been up very quickly. But as soon as I’m up. ... 95% of the time the app will kick me off saying I am no longer in NJ. .. Idk how in 15 mins I can get up and leave state. The other 5% of the time if not kicked off.. the app will lag .. freeze and unfreeze. And in the same time frame. Entire bankroll gone in a matter of 15-20 mins. This has happened more than 4 times and hundreds of dollars later that was profit. UNACCEPTABLE. Save yourself and go to another app. I’ve been trying to get answers and assistance for days .. when I’m the chats they just close you out and don’t respond. I’ve send over 5 emails and haven’t heard not one response. Very slick is right. .. nice try but a little too obvious. I will no longer be playing borgata online. And will continue trying to reach someone. If you choose to use. Good luck. Hope your experience is better then mine. Cuz this has been 2-3 weeks straight of it.
Call center in India
by Deeman1004 on 2019/05/02 11:04
Beware this casino take your money and you will have extreme difficulty getting your funds in a timely manner. Also this is suppose to be a New Jersey casino however their call center is in freakin India where you can barely understand what the rep Is saying. This is my last time playing with them online and in Atlantic City.
Just awful
by rissabeeeeeeee on 2019/10/31 03:09
It’s not even just the app it’s the personal and the system behind everything, use Tropicana or sugarhouse if you value your money. I get that you don’t win every time you play, but this app crashes when you have been playing the same slot for a while it will even say your not located in nj when your 20 mins in a game. I contacted support and the person I got couldn’t even spell. you get bonus money but even when you play and hit big you can’t withdraw the funds? Example- I put in 26 and the matched the amount, I won 30 dollars twice and it said I could withdraw less then a dollar? Plus there were all the other spins that I won on before those amounts... makes no sense to me!! And yea the rules probably do say restrictions apply yada yada but why is it every other bonus match on the other apps they let you play through the bonus money and then you can start making your money back? Save your money use a different casino and app!!!!
Awful update
by Eyezsoulblue on 2018/05/21 13:19
We never had an issue using our Mobil devices until the latest update. Can no longer get our promotions via any mobile apps on phone or iPad. Waste of time calling in- it’s some generic customer service- not tech support and no way to contact them. Just told to go to a desktop and do everything from there instead. Well that isn’t convenient and also does not fix the issue with the latest update to the app that you can not get your bonuses or promotions. Also can no longer go to desktop view from apps. Customer service is awful. They could care less.
Needs a Much Needed Upgrade
by Candy Cane 926 on 2020/05/12 18:38
This app is, quite frankly, terrible. The entire app freezes up whenever I try to make a deposit. The deposit button doesn’t even take you to the deposit options page! You really need to put some much needed effort into a solid upgrade for bug fixes and PS, I never ever win on this app! It’s been probably months since I’ve even attempted to make a withdrawal for any size winning! Now that your casino is closed, perhaps you can invest some of your millions of dollars into a better, more user-friendly app!
Borgata Casino App
by bonefishappkisf on 2020/03/03 18:01
I’ve been using the app for about 2 years and haven’t had any issues. Withdrawals are easy and fast, sometimes in my bank account the next day. Jasmin has been assisting me and my account and has been great. She answers my question immediately.
Waste of money
by vks0611 on 2020/06/11 13:41
This is total waste of money and they make sure you are not walking out with any winnings. They give bonus dollars and there is a 25 time wagering limit and you win lot till it hits the 25 times wagering limit and no winnings at all when it’s nearing the limit. It’s basically keep on winning and when nearing the limit keep on loosing and they make sure that you are taking away any winnings. I have seen this almost all the time they award any bonuses. As someone mentioned you have lot of money and looking for ways to loose fast then sign in here.
Auto bonus messing up my account
by eagles fan forever on 2019/09/15 21:15
Put $ in my poker account and some auto bonus takes the $ out of poker account and puts it in the sports book after calling customer service they tell me they cannot fix the issue and then my account has no $ in it after another call customer service puts the money back into my poker account but still shows zero funds on my phone but shows funds in on my girlfriends phone what is going on ? I just wanted to relax and play some poker not have borgata decide what I should play today! Not happy!!
App constantly crashes and kicks you off
by Dui69 on 2020/01/05 20:38
Live tables were ok now it’s a delayed video. And CONSTANTLY the app crashes. Besides crashing numerous times, it also kicks you off and says you aren’t located in jersey. I’d suggest other apps. Bonus money they offer also takes forever to be released even if you’ve won hundreds on a small bonus amount. The only thing I can say positively is the pay out process isn’t awful. I get approved for checks by mail and receive in 6-7 business days after withdrawal request.
Garbage
by Mo Abdalla on 2019/12/31 13:30
Platform is garbage keeps freezing and locking u out every 15-20 min on mobile app I encountered a terrible experience I won a 1200+ win on slots the app glitched and I never got credited I went back and forth for two weeks from being hung up on the phone to ignored and they kept asking for impossible things like do u have a screen shot how can I have a screen shot if it glitched and shut down . I closed my account and shifted to golden nugget there pretty good . Customer service is garbage too and rude stay away from there online casino .
Love the app but...
by CharlottexoJ on 2020/04/23 11:15
Recently both the app and the mobile site started crashing on me and now keeps telling me my login info is wrong and I kept changing it. Still can’t get in and customer support can’t fix it. Id like to get back to playing. 😓 It’s happening to my boyfriend too so I was wondering if anyone else was experiencing this same issue?
Garbage
by mike29292929/ on 2020/01/25 14:05
50 days and I didn’t get my withdrawals. If someone brought it to me walking I would of had it by now Software freezes all the time. Bets canceled as ball landing on high bet Number. Roulette dealers keep dropping the ball everytime and re spin without putting the ball back on the last number that came Dealers look at the wheel when spinning the ball. I played at the borgata casino and online with worth of millions since 2003 and let me tell you it’s no the same anymore. Can’t wait for it to go out of business.
SCAM
by !!!!!!!!!.!!!!!!!.!!!!!! on 2020/04/28 20:07
Total scam, also watch when you deposit money because bonus codes will appear automatically and won’t realize until you win big. Will never deal with this app again, very unprofessional.
Absolutely terrible
by wingerd432 on 2020/02/06 20:38
I would give this casino and app a zero if I could I’m sick of it your not gonna win a thing on this game it really seems to be rigged the minute you start winning a few little pennies all of a sudden some server error comes in and messes the whole game up kicks you out and you keep having to log back in until of course you lose all your money . There is no real money to win with any of these games save your money people and don’t play this mess
Great Online Slot Experience!
by Jersey Cracker on 2019/06/10 02:24
I’d like to say that I’ve played Borgata Online for around 4/5 yrs. Lost more than I won but win I win it’s pretty big & quite enough to cash out and have no problems at all cashing out! Great customer service! 👍🏻👍🏻
Technical Difficulties Galore
by Jaaaangrybirdman on 2020/01/09 03:11
Non stop technical problems. When you report problems they just tell you to keep reporting and screen shot it. Can I do this every 2 mins and still enjoy playing? What’s the point when they are not fixed? For all the money they must make with these apps OMG hire some decent programmers and testers so you don’t put the burden of error reporting and documenting on your paying customers!!! Shockingly bad! You must lose countless customers a day.
Randomly kicks you out
by Gras78 on 2020/01/04 20:19
The app on the phone and iPad randomly kicks you out of games. It will state that I’m either not in the state of NJ, which I am. Or there is an error with the game. I also get kicked out in the middle of gameplay saying I exceeded the limits on my account or the session timed out. When I log back in and go back to the games, it starts all over and doesn’t pick up where I left off. It’s definitely time for an update!! Do better Borgata!!
Worst
by Danielle213142 on 2017/12/06 15:17
I’ve been waiting for three weeks for my winnings every time I call to ask they say they can’t understand me when I finally get past them finding out my user name they say the same thing it’s all good on our end. My question is why is it so easy for them to with draw the money from your account and so hard for the money to be deposited I DO NOT recommend this app save your self money and time and download a different casino
Great games worst service.
by Nymustafa0105 on 2020/05/02 05:29
They have great games. Im a big player and ill tell you this much. I kept winning and widrawl. Untill my 4 withdrawal they keep reversing the take your money easily to deposit but the withdrawal process is horrible and hassle ......if you win they will do what ever it take to tempt you to reverse your withdrawal or take ages to pay you. Im deleting the app i did leave positive im happy but my last withdrawal was reversed 2 times ...i would recommend golden nugget or hardrock
Bad policy
by buffalobills2020 on 2020/02/13 18:38
The minimum amount to withdraw funds through check by mail is now $500,,,,, that change is too excessive and totally unfair to the players. Please consider changing this Policy.
Withdrawal is a scam
by Michael haas on 2020/04/17 07:48
I deposited $100 via direct bank transfer. Doubled it and tried to take out $100 (which states $200 WITHDRAWALABLE BALANCE! Direct to bank was not a withdrawal option. Other than check by mail, there were no other withdrawal options, given that they only “allow withdrawal by depositing method”. Understandable. The MINIMUM check by mail amount is $500!!! Are you kidding me? I have to QUINTUPLE my money in order to withdrawal. Seems very shady
This App is terrible
by FantasyMaster1515 on 2019/07/08 15:27
They make it almost impossible to exit games/slots. Bonuses are confusing at times and often times hard to turn into cashout value. And dont even get me started with the lack of options when withdrawing money. Horrible platform. Would recommend literally any other online gambling option over this 10 times out of 10. Dont waste your time.
Scam they steal your money
by kace727 on 2020/10/03 17:14
I deposited 20 dollars the app auto triggered a 20 dollar bonus which they applied automatically. So I had 40 to play with. I played and won my balance up to 180. All of a sudden they take 120 of it back because they claim since they gave me a 20 dollar bonus I have to spend 500 to keep any winnings I got?!?! They don’t tell you this and how does a 20dollar bonus equal taking over 100 dollars in winnings?
Not Fun at All
by Cindyrella-5 on 2020/06/29 15:44
Continuous losing isn’t fun. Not sure why a casino would not pay a dime on any game but that’s what Botgata casino will do. I’ve made 5 deposits in a day with the hope eventually I’d win something. What I got was bonuses that paid 0.00. How much fun it that? Great way to lose customers when you can play at so many other online casinos and actually win once in a while. This casino is depressing and sad.
Beware the bonus trap
by Phiremin on 2019/12/22 07:23
They are very “generous” in giving out bonuses, but it’s a bad deal. Deposit $100 and we’ll match it they say. Sound good. But then they have these outrageous restrictions that locks up your money until you gamble 25 times the bonus. On a winning streak? Too bad, they make you keep playing and playing until it’s gone. Additionally, the app is just bad. Very glitchy and often crashes.
Great App!
by better than DK or FD on 2019/11/20 15:23
User friendly App with a great selection of games. Great customer service if you have any issues. My VIP associate, Jerry is always willing and helpful if I have any issues.
Kmcar
by oniac on 2019/11/17 17:38
THEY DUPLICATED A DEPOSIT AND ONLY FUNDED ME ONCE !!!I STILL HAVEN’T BEEN ABLE TO GET THE MONEY BACK!!!The worst worst customer service ever!!! ! I have been trying to get the money back from them for a month... all phone calls and e mails are forwarded to a support group with no resolution !!! No supervisors can be reached! Stay AWAY!! I agree with the last review stick to Tropicana or Sugarhouse
Glitchy
by suzukib13 on 2019/05/08 13:47
Constantly freezing and getting kicked out of games. Does not return you to the win. Promotional bonuses do not always work. Borgota will apologize then blame it on a computer glitch that the bonus wording was cut off. Online customer support appears do be in a country where English is not spoken which leads to miscommunication and no resolution.
Lagging right when you’re hot!!!
by another suker on 2018/12/18 00:38
I hate writing reviews but when I’m playing and waiting for the slots to get hot, the connection starts lagging and it drops connection making you start over again. I can’t deal with this. Super slick!!! Wish i can take back time. Anyone who wishes to play do it, you can always leave a negative feedback after. Wish you all best of luck.
It’s decent
by !melsz! on 2020/01/30 07:29
I loveeee the click card bonus ❤️ just wish I could exactly win some money 😩
Review
by AvoBiz427 on 2020/09/09 18:12
It’s been going good I enjoy the app and I am using a mobile device and it actually has been working fine. Thank you and I also won a good amount of money.
Constant problems logging in, games loading, games kicking me out
by Valkorie on 2020/06/13 16:29
I have to uninstall the game at least once every time I play it. The game will not load properly, making the screen not recognize my clicks or swipes. The menu bar at the top will disappear, making it so I can’t back out of a game when I’m done playing it. Such a terrible app.
Horrible App - Horrible System Management
by bad bad borgata on 2019/09/29 12:47
This app is horrible because it is very slow and always times out / disconnects from the server. Today is even worse because It’s a fall Sunday morning during football season. How and why in the world would you perform system maintenance on the biggest sports betting day of the week. What an absolute disgrace.
Worst Casino-avoid at all costs
by reagan email on 2020/01/07 14:37
Major fail. The app crashes often, peculiarly when you have been dealt a winning hand at blackjack-it says your bet was not placed. Also, offers are made for free spins, yet when you go to retrieve them it says that game is down, or cannot load. I’m surprised they get away with this-where are the regulators.
Collecting
by Raiderrat on 2019/02/15 01:37
Totally not worth the time to try and collect your winnings though an outsourced company in India. Can do nothing for you and when you ask to speak to a supervisor they tell you they are the supervisor. Won a grand and have been waiting 7 days to be able to collect in person. Don’t waste your time and money on this site.
Borgota is a SCAM do not download
by Joe Scheffter-Smith on 2019/06/12 15:04
They stole $580 from me. Their app gave me incorrect information and instead of trying to correct it, they said “sorry nothing we can do”. If you contact customer support they have several different people who you work with and they just repeat generic responses. I will never do business with them again.
no good
by Bihgrt on 2020/05/11 20:36
Kicks me out of geolocating when I am up on the dealer. Then I have to log back into blackjack, upon which resets to garbage again. Slots spin a little longer when a win is proportionally 'due'. Lost 10 spins at 10% repayment, when 30 spins hits a bonus (typically), and only to (possibly) reimburse for 30 spins. also raised withdrawal minimum by check to $500, with noone the wiser. also DGE is corrupt, and complaining is not taken seriously. will avoid proving the casino wrong at all costs. something should be done also its very plausible this casino pays someone to continuously submit 5 star reviews, imo.
Winner, winner, chicken dinner 🥘
by Nickdatic on 2020/06/13 21:44
Good casino and very reliable with transactions. Also have good bonus offers if you check everyday. Good luck🦅
Very slow app with many delays
by RNCCM on 2017/06/18 11:39
When my screen is not locked and I actually get to play, it's not bad. I experience many delays switching from game to game.I do agree with the other reviewer that the bonuses are deceiving. I opt in for nearly every promotion yet never see any bonus.
Great service and games to choose from!
by freddy m111 on 2020/03/03 22:25
Great customer service by Jasmín and her team in VIP services! Great site, so many fun games to choose from!
Customer service is horrible
by jaensteph on 2020/01/11 00:13
I have everything to complain about this app! Poker is rigged to the high rollers ! That’s my main issue but there is so much more that is absolutely just horrible about this casino app .. your better off using another casino app or just go to the casino in person
Quick money
by Xbsjsn on 2020/03/19 11:05
Cool. Quick money since the virus shut the actual casinos down.
Frustrating
by chi2442 on 2020/04/02 03:51
First off this is mainly my fault. I didn’t see where this was based out of nj. So I deposited money to gamble and find out I can’t play from out of state. No big deal. But it won’t let me withdrawal my money back. And because of the covid-19 I can’t any help from customer service. So am I out my forty dollars??
Rating Trends
13,15,20,15,9,11,11,11,11,12,20,16,15,6,6,11,5,4,15,6,15,14,12,7,17,6,10,10,6,10,13,8,10,9,13,7,12,12,7,5,7,9,6,10,12,10,18,10,7,18,9,11,7,12,9,11,13,16,9,11,10,15,14,13,9,14,7,8,17,10,4,7,9,14,11,5,8,11,6,8,13,7,11,7,6,3,9,11,9,12
All Versions
4.0
4,886 total
 5
3,791
 4
594
 3
252
 2
59
 1
190
Current Version (20.05.03)
4.0
4,813 total
 5
3,778
 4
591
 3
252
 2
53
 1
139
Version History
More...
Screenshots
Search Visibility
App name
Description
borgata casino invites you to New Jersey’s premiere online casino experience, featuring slots, poker, blackjack, roulette, and video poker all in one real money casino app! Now all the games you love from New Jersey’s most popular hotel and casino are at your fingertips, anytime, anywhere. There’s never a dull moment with Borgata Online Casino. It’s safe, secure, and most importantly, a lot of fun. Download our app and get in on the action today! Features: • Huge jackpots awarded daily • Exclusive games you can’t find anywhere else • Over 300 games available on mobile • Live dealer card games • Easy no hassle banking Not only that, but borgata casino is completely safe and secure, and your information will never be shared with any third-party vendors. We have support on standby 24/7 to make sure you have a seamless experience. For our best offers and latest promotions, follow us on social: Twitter: https://twitter.com/BorgataAC Instagram: instagram.com/borgataac Facebook: facebook.com/BorgataAC Blog: casino.borgataonline.com/en/blog/ If you or someone you know has a gambling problem, call 1-800-GAMBLER. Must be 21+ and present in the state of New Jersey. Additional terms and conditions apply.
Trash
by MarKiZamaZiN on 2020/11/24 08:17
Utter trash
Duvenson
by duvens on 2020/11/09 01:53
Vvbb
BEWARE New Jersey only
by EPL Unwatchable on 2020/10/28 06:52
Do not use this app if you don’t live or intend to visit the armpit of New Jersey. This app takes your deposit and won’t let you gamble if you don’t live or aren’t in New Jersey. Takes 3-5 days to give back the money you deposited that cleared in a nano second. Complete and total fraud.
Scam they steal your money
by kace727 on 2020/10/03 17:14
I deposited 20 dollars the app auto triggered a 20 dollar bonus which they applied automatically. So I had 40 to play with. I played and won my balance up to 180. All of a sudden they take 120 of it back because they claim since they gave me a 20 dollar bonus I have to spend 500 to keep any winnings I got?!?! They don’t tell you this and how does a 20dollar bonus equal taking over 100 dollars in winnings?
So Upset!!!
by moe274 on 2020/09/28 14:39
I was staying a few days at the Borgata and decided to play while in my room to see how it is. I WON! I was so happy! I played back the required amount plus more, then I wanted to test the withdrawal timing. I asked a rep what’s the best way to withdraw and the Play Plus seemed fairly easy. But their system kept glitching and I spoke to 4 reps (phone & email, chat) who couldn’t rectify the issue with the last telling me to send the money back to Borgata and try another way. So I sent the money back, set up the VIP withdrawal and requested the money 3x and it keeps getting reversed! Spoke to a rep who became aggressive asking me why haven’t I played the money? I explained the issue and they kept saying “THEY want to know why you’re NOT playing the money???!” The rep totally disregarded my withdrawal issues! Then the BUTT head hung up on me!!! This is upsetting! I’ve been going to the Borgata for many years! Win or lose, I’ve been happy! But this is upsetting!!! The reps need to be retrained and the one who hung up needs to be disciplined! So the Withdrawal system has FAILED!!! Who wants to invest and if they win they get nothing!!! I want to see my money, even if I deposit again!!! Just like being on the floor! Don’t HOLD my money Hostage!!! If I stay, I plan to post this review everywhere since the reps don’t get it!
Love Borgota!
by rasedist on 2020/09/16 02:28
Such a great variety of games! Love this site! 🎰🎰🎰
Review
by AvoBiz427 on 2020/09/09 18:12
It’s been going good I enjoy the app and I am using a mobile device and it actually has been working fine. Thank you and I also won a good amount of money.
Quick Review
by Tommy G in N.J on 2020/08/19 13:21
The app becomes confusing to select the path I want to follow.
Agree
by coocka on 2020/08/10 11:50
In the beginning win couple bucks no big wins Having technical difficulties No more wins after the beginning to get you roped in
Don’t Take Bonuses
by Vehejebhsei on 2020/08/02 20:31
I put in $35, they gave me $26 bonus, I won and tried to cash out $150 just for them to say I couldn’t cash out until I wagered 25X the bonus they gave me which was $650. That wasn’t clear when they gave me the bonus and I put in more of the money. I ended up winning $300 after the wagered amount but they wouldn’t let me cash out, wanted me to send my ID, utility bill, copy of my card used and it took them forever to get back to me. It’s too many hoops they want you to go through in order to get your money but they have absolutely no problem taking money from you. The app itself crashes in the middle of games, it’s slow and often gave me errors about my location. When I first downloaded this app a few years ago it wasn’t like this. I find it now to be a waste of time and money. I’d suggest finding a different app
Loving Borgata’s online app!
by DeniseandMiguel on 2020/07/31 02:42
Enjoying my slots online and in the comic my home makes me sooooo happy!
Best Casino App
by gianna b doggie on 2020/07/26 15:06
Best Casino App no bugs and great promotions very user friendly
Geolocation issues
by M0512 on 2020/07/22 15:45
I live in NJ but the app keeps telling me it can’t confirm that I am in an eligible state and won’t let me play. Customer service has been useless.
SMH Awful
by SugaDugaNJ on 2020/07/20 19:42
Shouldn’t be this difficult to lose. Remove the old promos already! Server communication error, other issues constantly! How bout updating the app
Love it
by Lovecake12345678 on 2020/07/15 00:51
Love it
Don’t get this app!!!!
by Mamabear0123 on 2020/07/12 10:22
Continued to crash, the last crash took all the money I had won, only a couple bux but I was trying it out. Crash crash crash
Not Fun at All
by Cindyrella-5 on 2020/06/29 15:44
Continuous losing isn’t fun. Not sure why a casino would not pay a dime on any game but that’s what Botgata casino will do. I’ve made 5 deposits in a day with the hope eventually I’d win something. What I got was bonuses that paid 0.00. How much fun it that? Great way to lose customers when you can play at so many other online casinos and actually win once in a while. This casino is depressing and sad.
Winner, winner, chicken dinner 🥘
by Nickdatic on 2020/06/13 21:44
Good casino and very reliable with transactions. Also have good bonus offers if you check everyday. Good luck🦅
Borgata
by KalLynn729 on 2020/06/13 20:09
Love that there are constantly new games to play, and always great casino bonuses!
Constant problems logging in, games loading, games kicking me out
by Valkorie on 2020/06/13 16:29
I have to uninstall the game at least once every time I play it. The game will not load properly, making the screen not recognize my clicks or swipes. The menu bar at the top will disappear, making it so I can’t back out of a game when I’m done playing it. Such a terrible app.
Review
by richie11604 on 2020/06/12 19:34
A lot of errors occur after you win alittle . Arson n plus every casino I play give match deposits away borgotta not many or none at all
Lipstick but still a pig
by newnickname2018 on 2020/06/11 22:56
Old tricks Last year I has sent thru 125 screenshots of games crashing on a bonus or right after on every game. I would go to live chat never had answers and always wait for tech team etc. few months ago i logged on and it was refreshed and after not using it for a while i played again. Didnt win but at least games were working and lasted for 2-3 months until april 1st. Since then again a disaster back to old ways. Done fighting with online staff so im warning the innocent but I am over this dumpjng money on games that malfunction Update —-/ still crashes still no responsibility. Did an upgrade while playing games slowed etc get off the app and entire site changed. 100.00 one 1 time over my bet limit on 5 different games maybe because the system was changing and should have been taken offline for a bit.
Waste of money
by vks0611 on 2020/06/11 13:41
This is total waste of money and they make sure you are not walking out with any winnings. They give bonus dollars and there is a 25 time wagering limit and you win lot till it hits the 25 times wagering limit and no winnings at all when it’s nearing the limit. It’s basically keep on winning and when nearing the limit keep on loosing and they make sure that you are taking away any winnings. I have seen this almost all the time they award any bonuses. As someone mentioned you have lot of money and looking for ways to loose fast then sign in here.
Horrible
by js171 on 2020/06/11 06:05
When it first came out odds were great now it just drops games if you win it’s a miracle they give you bonuses with 25x wager clearance that eats 100% of any win you have .the odds are so bad it’s almost a crime ! Unfair unfair unfair
Ridiculous
by realJeffBenzos on 2020/06/10 11:39
I deposited $100 like 2 months and they won’t let me withdraw. Don’t even think I ended up using the money on anything either
Superb
by bandsports on 2020/06/06 15:23
One of the best casino apps..
You are outside of no
by Edwin1236! on 2020/05/28 03:48
So downloaded it and within 1 hour it tells me I’m outside of no and kicks me out. Ummm, what!?
Can’t deposit money
by Lambros55 on 2020/05/15 15:42
This is very frustrating, I cannot even use this app or play anything because when I click the deposit icon the app freezes...EVERYTIME!!!
Needs a Much Needed Upgrade
by Candy Cane 926 on 2020/05/12 18:38
This app is, quite frankly, terrible. The entire app freezes up whenever I try to make a deposit. The deposit button doesn’t even take you to the deposit options page! You really need to put some much needed effort into a solid upgrade for bug fixes and PS, I never ever win on this app! It’s been probably months since I’ve even attempted to make a withdrawal for any size winning! Now that your casino is closed, perhaps you can invest some of your millions of dollars into a better, more user-friendly app!
no good
by Bihgrt on 2020/05/11 20:36
Kicks me out of geolocating when I am up on the dealer. Then I have to log back into blackjack, upon which resets to garbage again. Slots spin a little longer when a win is proportionally 'due'. Lost 10 spins at 10% repayment, when 30 spins hits a bonus (typically), and only to (possibly) reimburse for 30 spins. also raised withdrawal minimum by check to $500, with noone the wiser. also DGE is corrupt, and complaining is not taken seriously. will avoid proving the casino wrong at all costs. something should be done also its very plausible this casino pays someone to continuously submit 5 star reviews, imo.
Great games worst service.
by Nymustafa0105 on 2020/05/02 05:29
They have great games. Im a big player and ill tell you this much. I kept winning and widrawl. Untill my 4 withdrawal they keep reversing the take your money easily to deposit but the withdrawal process is horrible and hassle ......if you win they will do what ever it take to tempt you to reverse your withdrawal or take ages to pay you. Im deleting the app i did leave positive im happy but my last withdrawal was reversed 2 times ...i would recommend golden nugget or hardrock
Won 1k
by lanayslauy on 2020/05/01 16:03
After I won 1k I received My check and the game I played on was under technical issues they had to fix it. Lol now I can’t win anything
SCAM
by !!!!!!!!!.!!!!!!!.!!!!!! on 2020/04/28 20:07
Total scam, also watch when you deposit money because bonus codes will appear automatically and won’t realize until you win big. Will never deal with this app again, very unprofessional.
Used to be great
by docksmock on 2020/04/28 16:36
I’ve had this app for close to 3 years now off and on. When I originally downloaded it the first year was fantastic. Extremely fair and the win to loss ratio was pretty fair. Last year a lot of stuff began changing and updates started to occur. The app shut down for a short amount of time for tech reasons and every since that day this app turned into a complete disaster. I’ve had the same technical issues for almost 2 years with nothing resolved. The tech support or online support basically prolongs your issues until you give up or they play dumb and bypass your questions. I’ve been logged out of games on specific amounts of spins in certain games. Basically you’re downloading a playing site where you’re not in control of anything . In the past I have won some money and I praised this app , I referred it to many people but now I wouldn’t waste my time. They’ve tried compensating me for the issues that continues to occur and they’ve given me bonuses because of the problems (basically telling me in other words to “shut up” here’s 100$ in bonus dollars with a wagering marker of 2500$ ) so you’ll win up until you’re just about to clear the wager and then can’t win a cent. This apps a waste of time it lost my vote. If you want to burn money you have nothing better to do with ... play here , if not ... try somewhere else
Love the app but...
by CharlottexoJ on 2020/04/23 11:15
Recently both the app and the mobile site started crashing on me and now keeps telling me my login info is wrong and I kept changing it. Still can’t get in and customer support can’t fix it. Id like to get back to playing. 😓 It’s happening to my boyfriend too so I was wondering if anyone else was experiencing this same issue?
Confused
by tyler15555 on 2020/04/18 15:53
So I just downloaded the app played some... and you can deposit the money from a bank card but you can’t withdraw back to that card that makes absolute no sense what so ever!
Withdrawal is a scam
by Michael haas on 2020/04/17 07:48
I deposited $100 via direct bank transfer. Doubled it and tried to take out $100 (which states $200 WITHDRAWALABLE BALANCE! Direct to bank was not a withdrawal option. Other than check by mail, there were no other withdrawal options, given that they only “allow withdrawal by depositing method”. Understandable. The MINIMUM check by mail amount is $500!!! Are you kidding me? I have to QUINTUPLE my money in order to withdrawal. Seems very shady
Seen lower better
by Cablediva on 2020/04/06 18:28
This app freezes. It kicks you out in the middle of the game. I down a few hundred and starting to get it back and boom...no server.
Frustrating
by chi2442 on 2020/04/02 03:51
First off this is mainly my fault. I didn’t see where this was based out of nj. So I deposited money to gamble and find out I can’t play from out of state. No big deal. But it won’t let me withdrawal my money back. And because of the covid-19 I can’t any help from customer service. So am I out my forty dollars??
Change games
by A Nonna on 2020/03/31 04:21
Hi...perhaps I am missing something, but I cannot switch machines without leans the app and coming back. Is there a way? Thank you!
Proud member
by Maria Macapagal Dogan on 2020/03/19 11:55
Love it
Quick money
by Xbsjsn on 2020/03/19 11:05
Cool. Quick money since the virus shut the actual casinos down.
Game crashed during a 43 free spin bonus feature.
by imtheslotguy on 2020/03/14 19:09
Please read this before you play and loose your money. This is unbelievable. So let me start by saying i gamble a lot! I started using Borgata a little while ago, so about 2 days ago I deposited some money and started playing “the legendary buffalo” at 10$ wagers. I was down to my last 120$ and finally hit a bonus with about 43 spins. I was super happy since I’m always loosing. I was at my last 2 or 3 spins feeling soooo happy my credits was at about 20,000 mabe more which amounts to about 5,000$. And then the app crashes. Now I’ve had games crash and I’ll just close and reopen and I’m back on my bonus round.. this time I went back and it was as if everything was gone! The game still says unfinished. I contacted customer support they said they had to escalate it to someone else. Now why can’t I get the money that I won. It’s my money I won. I’m always gambling with 400$ or more and loose if all and I don’t never complain. I finally hit big and now I’m being robbed. They froze my game and for no reason making the situation bigger then it is. Just pay me my money!
Great service and games to choose from!
by freddy m111 on 2020/03/03 22:25
Great customer service by Jasmín and her team in VIP services! Great site, so many fun games to choose from!
My experience with VIP ELITE STATUS and my VIP HOST JASMINE.
by ltwasalladream on 2020/03/03 20:59
To start let me say that overall the borgata casino app is wonderful. No bugs. No problems. Clean smooth non problematic app. I’d say best I’ve seen overall for any online casino app. Once I reaches VIP elite I have had jasmine as my host. She has been excellent. Any questions or concerns I ever have had jasmine addressed and answered without delay. My account is consistently awarded for my play without ever having to ask and I have to admit the compensation for my play jasmine has made sure is well awarded. She is polite and beyond accommodating. For anyone looking to play serious on a casino app in nj I would highly recommend borgata online casino and even though all the vip hosts are accommodating I was lucky enough to receive one that is very consistent, kind and appreciative of her vip players. My over all experience has been excellent and I have not a single complaint I’d highly recommend this app over any app out there and if you become vip I would request jasmine as your host. Joe (Itwasalladream)
Borgata Casino App
by bonefishappkisf on 2020/03/03 18:01
I’ve been using the app for about 2 years and haven’t had any issues. Withdrawals are easy and fast, sometimes in my bank account the next day. Jasmin has been assisting me and my account and has been great. She answers my question immediately.
Online pick
by Catrispoli2 on 2020/02/14 18:57
I was online at Draft Kings for sports betting but once My Borgata had the option, I signed right up. Love The Borgata. I won 1900.00 on two casino games and found my luck much better here than any other gaming app I tried. I’m in for the long haul. Thank you for adding this option.
Bad policy
by buffalobills2020 on 2020/02/13 18:38
The minimum amount to withdraw funds through check by mail is now $500,,,,, that change is too excessive and totally unfair to the players. Please consider changing this Policy.
Billionaires who steal your money
by mjo333 on 2020/02/13 03:08
If you play live dealer roulette Beware it’s on a time delay If u bet big They take your bets off the board And log you out When u log back in you will see the number you had big money on ..most times 35.00 and over is the number that came out 8 out of 10 times
Pure garbage
by js2507 on 2020/02/12 05:51
For casino like borgata it’s pure shame that they don’t do anything too many freezing and crashing
BiG BiLL
by BiG BaD BiLL #1 👑 on 2020/02/11 08:56
Definitely entertaining and fair odds!!!
Absolutely terrible
by wingerd432 on 2020/02/06 20:38
I would give this casino and app a zero if I could I’m sick of it your not gonna win a thing on this game it really seems to be rigged the minute you start winning a few little pennies all of a sudden some server error comes in and messes the whole game up kicks you out and you keep having to log back in until of course you lose all your money . There is no real money to win with any of these games save your money people and don’t play this mess
WHAT A CHEATER!
by kurtismao15 on 2020/01/31 17:19
you must be kidding you guys stop playing online borgata while your still ajead im telling you its like eating popcorn your network setting will be cjange all of a sudden oh my god
Thumbs up
by J cizzal on 2020/01/31 00:47
All some
It’s decent
by !melsz! on 2020/01/30 07:29
I loveeee the click card bonus ❤️ just wish I could exactly win some money 😩
Tabs
by jmc2539 on 2020/01/29 20:29
The old setup was better ..
Fraud
by rbzoey13 on 2020/01/29 19:27
I have been gambling here and there for the past year. I have participated in many promotions so I know how they work. I participated in a deposit match (as I’ve done several times). When I opted into the promotion, the wager requirements were 15X. After a few hours I went to check my progress on satisfying the wager requirements since I was doing pretty well, and I noticed I was only 21% complete. How?? Well, despite opting into a 15X wager requirement, I deposited money and my promotion changed and increased my wager requirement to 25X. I contacted customer service who could not help. They referred it to another department. I sent screenshots of proof with my wager requirement CLEARLY listed at 15X. I got a response back that they’re looking into it and to keep gambling. Yeah, ok!! I’m going to give you more of my money with no promise of resolution. Well, got another response back that I need to check my wager requirements in my account because it says 25X. YES I KNOW!! That’s the problem and the reason I filed a complaint!! I sent pictures proving what I opted into and yet, they still refuse to correct my issue and continue STEALING from their customers!! Unreal!!! Going to file a formal complaint against borgata.
Great App
by BRwnSugar13 on 2020/01/29 15:18
I enjoy using this app and appreciate the latest updates.
Garbage
by mike29292929/ on 2020/01/25 14:05
50 days and I didn’t get my withdrawals. If someone brought it to me walking I would of had it by now Software freezes all the time. Bets canceled as ball landing on high bet Number. Roulette dealers keep dropping the ball everytime and re spin without putting the ball back on the last number that came Dealers look at the wheel when spinning the ball. I played at the borgata casino and online with worth of millions since 2003 and let me tell you it’s no the same anymore. Can’t wait for it to go out of business.
What a sham!
by JetsFandom411 on 2020/01/21 19:46
Not worth one star!!!! While playing live Blackjack, I’ll make a bet and just as the cards are dealt I’ll get locked out. You don’t lose your bet but it seems like this usually happens on winning hands. What a sham!
Customer service is horrible
by jaensteph on 2020/01/11 00:13
I have everything to complain about this app! Poker is rigged to the high rollers ! That’s my main issue but there is so much more that is absolutely just horrible about this casino app .. your better off using another casino app or just go to the casino in person
Technical Difficulties Galore
by Jaaaangrybirdman on 2020/01/09 03:11
Non stop technical problems. When you report problems they just tell you to keep reporting and screen shot it. Can I do this every 2 mins and still enjoy playing? What’s the point when they are not fixed? For all the money they must make with these apps OMG hire some decent programmers and testers so you don’t put the burden of error reporting and documenting on your paying customers!!! Shockingly bad! You must lose countless customers a day.
Worst Casino-avoid at all costs
by reagan email on 2020/01/07 14:37
Major fail. The app crashes often, peculiarly when you have been dealt a winning hand at blackjack-it says your bet was not placed. Also, offers are made for free spins, yet when you go to retrieve them it says that game is down, or cannot load. I’m surprised they get away with this-where are the regulators.
App constantly crashes and kicks you off
by Dui69 on 2020/01/05 20:38
Live tables were ok now it’s a delayed video. And CONSTANTLY the app crashes. Besides crashing numerous times, it also kicks you off and says you aren’t located in jersey. I’d suggest other apps. Bonus money they offer also takes forever to be released even if you’ve won hundreds on a small bonus amount. The only thing I can say positively is the pay out process isn’t awful. I get approved for checks by mail and receive in 6-7 business days after withdrawal request.
Randomly kicks you out
by Gras78 on 2020/01/04 20:19
The app on the phone and iPad randomly kicks you out of games. It will state that I’m either not in the state of NJ, which I am. Or there is an error with the game. I also get kicked out in the middle of gameplay saying I exceeded the limits on my account or the session timed out. When I log back in and go back to the games, it starts all over and doesn’t pick up where I left off. It’s definitely time for an update!! Do better Borgata!!
Never Opens, SLOW
by CaptainThanos on 2019/12/31 16:11
This app is terrible. With how fast Draftkings and FoxBet are, this app company and its developers should be ashamed of themselves. I can’t give you my money. Isn’t that the point? Long loading times equal frustrated customers equals no betting. I wait for minutes only to get an error code. Your servers are terrible and I can’t give you my money. Trash. Love Borgata, hate this app.
Garbage
by Mo Abdalla on 2019/12/31 13:30
Platform is garbage keeps freezing and locking u out every 15-20 min on mobile app I encountered a terrible experience I won a 1200+ win on slots the app glitched and I never got credited I went back and forth for two weeks from being hung up on the phone to ignored and they kept asking for impossible things like do u have a screen shot how can I have a screen shot if it glitched and shut down . I closed my account and shifted to golden nugget there pretty good . Customer service is garbage too and rude stay away from there online casino .
Stealers!!
by neilalli on 2019/12/29 01:53
This online gaming apps is stealing! I played blackjack and I’m a high roller..I won for my bettings and it happend twice! When I checked and alas my gaming history it shows that there’s a discrepancy! I called them and talked so many times they said they well check and forward it to their casino support etc..then weeks of waiting they didn’t do anything! They owe me 2500$..keep away playing on this apps borgata they will steal your money..try 888.com even tho they ask you so many documents but the apps is legit I won 10k $$ plus with them playing blackjack and the cards shown very clear And zooming!
Beware the bonus trap
by Phiremin on 2019/12/22 07:23
They are very “generous” in giving out bonuses, but it’s a bad deal. Deposit $100 and we’ll match it they say. Sound good. But then they have these outrageous restrictions that locks up your money until you gamble 25 times the bonus. On a winning streak? Too bad, they make you keep playing and playing until it’s gone. Additionally, the app is just bad. Very glitchy and often crashes.
Always Freezes
by Daisyray6772 on 2019/12/07 23:45
While I’m in a bonus spin the slot games always freeze! When I go back to the game my bonus spin is gone and so Is the bet I made! .... Just Why ?
WHAT ARE WE DOING???
by user jBear on 2019/11/23 10:34
Giving a 2 out of 5 because I’ve actually cashed out. However the odds are horrible, as are the payouts. I haven’t played poker yet so I can’t comment - I will take my money to the casino for poker. The promo’s require you to wager $25 to every $1, and in order to acquire A measly $5 bonus you have to bet $100 sometimes!... PARX gives me $50 just to show up a few times a year. I would be brutally honest, but I don’t want to embarrass myself anymore than a really cute and cool 30-but-looks-21 female degenerate can embarrass themselves alone in bed playing slots in NJ on a Saturday morning at 0500. I’m not being bitter either, because the app constantly crashes, mid spin OH! +1 point for the app not losing my money somewhere in the intrawebs when the app decides to tell me I’m not actually in NJ, even though last I checked I’m in NJ!!! You get the point.... Waste your money if you want, or buy a really expensive pair of shoes or a wallet to hold your NON BLACK card. Now I m on a roll: You won’t even get a free cigarette smelling ashy room during the week after betting $1k the prior week. 🔥Okay now I’m annoyed,🔥 hey borgata! What are you doing now that you’re with MGM??? WHAT ARE WE DOINGGGG?! Maybe..... if I lose another $1k, but this time in a day, I might have enough ierp or whatever the point system is now called to get a FREE PEN or something with my name on it in the mail. Maybe a box to sleep in when I visit AC? ⭕️Zero sense.⭕️ Make it known that you aren’t affiliated with the casino if you no longer want to COMP me a two nighter for my gambling efforts. Thanks for your time, you know where to reach me! I’m Holding my breath....I’ll take a two nighter during the week in a non smoking king fiore suite. Could’ve went on HotelsTonight and got a room for that price, and then ATLEAST I would be able to chain smoke (VAPE) in your lovely facilities, play some 1-2 poker, get a much needed but overpriced massage,& eat at the ol’homestead. I’m 30, I’m not dead yet, I’d even put on some heels and do a little dance for the free play I used to get with way less effort.😇 *im requesting that you take this seriously and not delete my review bc I’m using emojis to show emotion.* and recognize you should really take care of people that want to come and spend their daddies money!!!!
Great App!
by better than DK or FD on 2019/11/20 15:23
User friendly App with a great selection of games. Great customer service if you have any issues. My VIP associate, Jerry is always willing and helpful if I have any issues.
Kmcar
by oniac on 2019/11/17 17:38
THEY DUPLICATED A DEPOSIT AND ONLY FUNDED ME ONCE !!!I STILL HAVEN’T BEEN ABLE TO GET THE MONEY BACK!!!The worst worst customer service ever!!! ! I have been trying to get the money back from them for a month... all phone calls and e mails are forwarded to a support group with no resolution !!! No supervisors can be reached! Stay AWAY!! I agree with the last review stick to Tropicana or Sugarhouse
It’s fraud and should be illegal
by hdjdjs dnchd on 2019/11/08 07:08
I’ve been playing for 8 months and this app has taken thousands of dollars from me Don’t do it . If you want to keep your hard earned money in your pocket then delete these apps because I know first hand it will end up in their pockets STAY AWAY!!!!!!!
Just awful
by rissabeeeeeeee on 2019/10/31 03:09
It’s not even just the app it’s the personal and the system behind everything, use Tropicana or sugarhouse if you value your money. I get that you don’t win every time you play, but this app crashes when you have been playing the same slot for a while it will even say your not located in nj when your 20 mins in a game. I contacted support and the person I got couldn’t even spell. you get bonus money but even when you play and hit big you can’t withdraw the funds? Example- I put in 26 and the matched the amount, I won 30 dollars twice and it said I could withdraw less then a dollar? Plus there were all the other spins that I won on before those amounts... makes no sense to me!! And yea the rules probably do say restrictions apply yada yada but why is it every other bonus match on the other apps they let you play through the bonus money and then you can start making your money back? Save your money use a different casino and app!!!!
Wow
by Thatguy11244553577 on 2019/10/05 03:07
Blackjack .. Save yourself the headache, time , and money. You get some good customer service. But very seldom. The app is just as terrible. I’ve played years ago. And started again few weeks ago. I’ve been up very quickly. But as soon as I’m up. ... 95% of the time the app will kick me off saying I am no longer in NJ. .. Idk how in 15 mins I can get up and leave state. The other 5% of the time if not kicked off.. the app will lag .. freeze and unfreeze. And in the same time frame. Entire bankroll gone in a matter of 15-20 mins. This has happened more than 4 times and hundreds of dollars later that was profit. UNACCEPTABLE. Save yourself and go to another app. I’ve been trying to get answers and assistance for days .. when I’m the chats they just close you out and don’t respond. I’ve send over 5 emails and haven’t heard not one response. Very slick is right. .. nice try but a little too obvious. I will no longer be playing borgata online. And will continue trying to reach someone. If you choose to use. Good luck. Hope your experience is better then mine. Cuz this has been 2-3 weeks straight of it.
Horrible App - Horrible System Management
by bad bad borgata on 2019/09/29 12:47
This app is horrible because it is very slow and always times out / disconnects from the server. Today is even worse because It’s a fall Sunday morning during football season. How and why in the world would you perform system maintenance on the biggest sports betting day of the week. What an absolute disgrace.
Auto bonus messing up my account
by eagles fan forever on 2019/09/15 21:15
Put $ in my poker account and some auto bonus takes the $ out of poker account and puts it in the sports book after calling customer service they tell me they cannot fix the issue and then my account has no $ in it after another call customer service puts the money back into my poker account but still shows zero funds on my phone but shows funds in on my girlfriends phone what is going on ? I just wanted to relax and play some poker not have borgata decide what I should play today! Not happy!!
Horrible
by mike10sne1 on 2019/09/07 00:28
Absolutely the most horrific website u will ever try!
App crashes messes up bets
by Teresa Becker on 2019/09/04 09:41
Horrible. The app crashes at the most inopportune times. Playing blackjack hands, it looks like you placed a bet, the dealer will deal you a winning hand, and then the app tells you your bet was not placed. Funny that never happens when you have a losing hand. Hmmm.
Terrible a hoax
by big Jognson 69 on 2019/08/28 23:10
Doesn’t pay just takes money horrible
Don’t do it
by charvi11111 on 2019/08/27 21:48
Most corrupt online casino out there. I used a debit card to deposit funds and won a few bucks, but good luck trying to withdraw your money. I had to opt to either have them send me a check by mail or go to the casino personally and cash out in the casino.
Terrible App and Service
by BeyondBelief11111 on 2019/08/20 09:56
Just as you start winning or get out of a bonus round the app crashes. Best part is the Borgata is aware of the technical issues and still allows you to play. Sounds like the Fair Gaming Board of NJ needs to investigate.
New promotions are pathetic
by George Gruel on 2019/08/01 19:57
Since the latest update, the Borgata has scaled their promotions way back. There is no longer any deposit matches or 25% or 50 %,and Happy hour cash back has been discontinue. The new promotions now pay pennies.The Borgata website use to be upscale, now it just crashes all the time with lousy payouts and promotions!
Good until the last day or so.
by Awwesomesauce on 2019/07/10 02:25
They play with your money. I hit # good on roulette and the app froze and didn’t pay out. Happened 2-3 times. They are all about stealing your money! Stay away.
This App is terrible
by FantasyMaster1515 on 2019/07/08 15:27
They make it almost impossible to exit games/slots. Bonuses are confusing at times and often times hard to turn into cashout value. And dont even get me started with the lack of options when withdrawing money. Horrible platform. Would recommend literally any other online gambling option over this 10 times out of 10. Dont waste your time.
Horrible
by christina1986 on 2019/06/28 02:57
This has been one of the worst apps I’ve used. It’s a scam whichever way you look at it. I’m sorry borgata but your games are all rigged. Such a shame.
Borgota is a SCAM do not download
by Joe Scheffter-Smith on 2019/06/12 15:04
They stole $580 from me. Their app gave me incorrect information and instead of trying to correct it, they said “sorry nothing we can do”. If you contact customer support they have several different people who you work with and they just repeat generic responses. I will never do business with them again.
Great Online Slot Experience!
by Jersey Cracker on 2019/06/10 02:24
I’d like to say that I’ve played Borgata Online for around 4/5 yrs. Lost more than I won but win I win it’s pretty big & quite enough to cash out and have no problems at all cashing out! Great customer service! 👍🏻👍🏻
Wasting ur money don’t download
by commmmmmmmmmments on 2019/05/11 19:15
Ur going to waste ur time and money not worth it
Glitchy
by suzukib13 on 2019/05/08 13:47
Constantly freezing and getting kicked out of games. Does not return you to the win. Promotional bonuses do not always work. Borgota will apologize then blame it on a computer glitch that the bonus wording was cut off. Online customer support appears do be in a country where English is not spoken which leads to miscommunication and no resolution.
Call center in India
by Deeman1004 on 2019/05/02 11:04
Beware this casino take your money and you will have extreme difficulty getting your funds in a timely manner. Also this is suppose to be a New Jersey casino however their call center is in freakin India where you can barely understand what the rep Is saying. This is my last time playing with them online and in Atlantic City.
Scam
by Anon_916 on 2019/04/25 15:58
This app is a scam has you sign up and input all your information then says you can’t play. Took all my information even credit card. Money is already missing
Horrendous payouts
by ffkkhtjxjej on 2019/04/12 02:53
Horrendous- decommission this horse crap
Worst online casino
by cjzito on 2019/03/29 18:37
I will never waste my money here again. They don't even lead you to believe your winning and then take your money- u just don't win at all at this dump casino. Slots, table, live dealer are all the worst
Need to fix
by brown23432/$ on 2019/02/16 22:40
It was a good game in the beginning but now everytime when I reach the bonus the game freeze and they have to delete the bonus it not fair cause ima losing my bonus everytime they do that .ima find a new game to play
Collecting
by Raiderrat on 2019/02/15 01:37
Totally not worth the time to try and collect your winnings though an outsourced company in India. Can do nothing for you and when you ask to speak to a supervisor they tell you they are the supervisor. Won a grand and have been waiting 7 days to be able to collect in person. Don’t waste your time and money on this site.
[UPDATED REVIEW] - Real Experience
by RealRewiews on 2019/01/30 23:02
Old Opinion - Whether it’s simply bad luck or terrible odds, this app has been abysmal. Slots rarely payout regardless of the game (tried different bets as well). New Opinion - Similar to every other gambler, I’m very agitated about losing money. App performs just like a casino would except it might even be better for the users since the overhead is very low. Anyway, Play+ card is one of my favorite parts. Instant deposits and withdrawals. So far, I’ve won several times and I’m satisfied.
Crashes
by (Angiemar) on 2019/01/21 01:43
Games crash , logs me out while I’m playing, takes money while I’m logged out because it continues to let me play! Just horrible app! They need a new update. It use to be great. I don’t know what happened..
Used to be great
by docksmock on 2020/04/28 16:36
I’ve had this app for close to 3 years now off and on. When I originally downloaded it the first year was fantastic. Extremely fair and the win to loss ratio was pretty fair. Last year a lot of stuff began changing and updates started to occur. The app shut down for a short amount of time for tech reasons and every since that day this app turned into a complete disaster. I’ve had the same technical issues for almost 2 years with nothing resolved. The tech support or online support basically prolongs your issues until you give up or they play dumb and bypass your questions. I’ve been logged out of games on specific amounts of spins in certain games. Basically you’re downloading a playing site where you’re not in control of anything . In the past I have won some money and I praised this app , I referred it to many people but now I wouldn’t waste my time. They’ve tried compensating me for the issues that continues to occur and they’ve given me bonuses because of the problems (basically telling me in other words to “shut up” here’s 100$ in bonus dollars with a wagering marker of 2500$ ) so you’ll win up until you’re just about to clear the wager and then can’t win a cent. This apps a waste of time it lost my vote. If you want to burn money you have nothing better to do with ... play here , if not ... try somewhere else
Game crashed during a 43 free spin bonus feature.
by imtheslotguy on 2020/03/14 19:09
Please read this before you play and loose your money. This is unbelievable. So let me start by saying i gamble a lot! I started using Borgata a little while ago, so about 2 days ago I deposited some money and started playing “the legendary buffalo” at 10$ wagers. I was down to my last 120$ and finally hit a bonus with about 43 spins. I was super happy since I’m always loosing. I was at my last 2 or 3 spins feeling soooo happy my credits was at about 20,000 mabe more which amounts to about 5,000$. And then the app crashes. Now I’ve had games crash and I’ll just close and reopen and I’m back on my bonus round.. this time I went back and it was as if everything was gone! The game still says unfinished. I contacted customer support they said they had to escalate it to someone else. Now why can’t I get the money that I won. It’s my money I won. I’m always gambling with 400$ or more and loose if all and I don’t never complain. I finally hit big and now I’m being robbed. They froze my game and for no reason making the situation bigger then it is. Just pay me my money!
My experience with VIP ELITE STATUS and my VIP HOST JASMINE.
by ltwasalladream on 2020/03/03 20:59
To start let me say that overall the borgata casino app is wonderful. No bugs. No problems. Clean smooth non problematic app. I’d say best I’ve seen overall for any online casino app. Once I reaches VIP elite I have had jasmine as my host. She has been excellent. Any questions or concerns I ever have had jasmine addressed and answered without delay. My account is consistently awarded for my play without ever having to ask and I have to admit the compensation for my play jasmine has made sure is well awarded. She is polite and beyond accommodating. For anyone looking to play serious on a casino app in nj I would highly recommend borgata online casino and even though all the vip hosts are accommodating I was lucky enough to receive one that is very consistent, kind and appreciative of her vip players. My over all experience has been excellent and I have not a single complaint I’d highly recommend this app over any app out there and if you become vip I would request jasmine as your host. Joe (Itwasalladream)
[UPDATED REVIEW] - Real Experience
by RealRewiews on 2019/01/30 23:02
Old Opinion - Whether it’s simply bad luck or terrible odds, this app has been abysmal. Slots rarely payout regardless of the game (tried different bets as well). New Opinion - Similar to every other gambler, I’m very agitated about losing money. App performs just like a casino would except it might even be better for the users since the overhead is very low. Anyway, Play+ card is one of my favorite parts. Instant deposits and withdrawals. So far, I’ve won several times and I’m satisfied.
Fraud
by rbzoey13 on 2020/01/29 19:27
I have been gambling here and there for the past year. I have participated in many promotions so I know how they work. I participated in a deposit match (as I’ve done several times). When I opted into the promotion, the wager requirements were 15X. After a few hours I went to check my progress on satisfying the wager requirements since I was doing pretty well, and I noticed I was only 21% complete. How?? Well, despite opting into a 15X wager requirement, I deposited money and my promotion changed and increased my wager requirement to 25X. I contacted customer service who could not help. They referred it to another department. I sent screenshots of proof with my wager requirement CLEARLY listed at 15X. I got a response back that they’re looking into it and to keep gambling. Yeah, ok!! I’m going to give you more of my money with no promise of resolution. Well, got another response back that I need to check my wager requirements in my account because it says 25X. YES I KNOW!! That’s the problem and the reason I filed a complaint!! I sent pictures proving what I opted into and yet, they still refuse to correct my issue and continue STEALING from their customers!! Unreal!!! Going to file a formal complaint against borgata.
Don’t Take Bonuses
by Vehejebhsei on 2020/08/02 20:31
I put in $35, they gave me $26 bonus, I won and tried to cash out $150 just for them to say I couldn’t cash out until I wagered 25X the bonus they gave me which was $650. That wasn’t clear when they gave me the bonus and I put in more of the money. I ended up winning $300 after the wagered amount but they wouldn’t let me cash out, wanted me to send my ID, utility bill, copy of my card used and it took them forever to get back to me. It’s too many hoops they want you to go through in order to get your money but they have absolutely no problem taking money from you. The app itself crashes in the middle of games, it’s slow and often gave me errors about my location. When I first downloaded this app a few years ago it wasn’t like this. I find it now to be a waste of time and money. I’d suggest finding a different app
Wow
by Thatguy11244553577 on 2019/10/05 03:07
Blackjack .. Save yourself the headache, time , and money. You get some good customer service. But very seldom. The app is just as terrible. I’ve played years ago. And started again few weeks ago. I’ve been up very quickly. But as soon as I’m up. ... 95% of the time the app will kick me off saying I am no longer in NJ. .. Idk how in 15 mins I can get up and leave state. The other 5% of the time if not kicked off.. the app will lag .. freeze and unfreeze. And in the same time frame. Entire bankroll gone in a matter of 15-20 mins. This has happened more than 4 times and hundreds of dollars later that was profit. UNACCEPTABLE. Save yourself and go to another app. I’ve been trying to get answers and assistance for days .. when I’m the chats they just close you out and don’t respond. I’ve send over 5 emails and haven’t heard not one response. Very slick is right. .. nice try but a little too obvious. I will no longer be playing borgata online. And will continue trying to reach someone. If you choose to use. Good luck. Hope your experience is better then mine. Cuz this has been 2-3 weeks straight of it.
Call center in India
by Deeman1004 on 2019/05/02 11:04
Beware this casino take your money and you will have extreme difficulty getting your funds in a timely manner. Also this is suppose to be a New Jersey casino however their call center is in freakin India where you can barely understand what the rep Is saying. This is my last time playing with them online and in Atlantic City.
Just awful
by rissabeeeeeeee on 2019/10/31 03:09
It’s not even just the app it’s the personal and the system behind everything, use Tropicana or sugarhouse if you value your money. I get that you don’t win every time you play, but this app crashes when you have been playing the same slot for a while it will even say your not located in nj when your 20 mins in a game. I contacted support and the person I got couldn’t even spell. you get bonus money but even when you play and hit big you can’t withdraw the funds? Example- I put in 26 and the matched the amount, I won 30 dollars twice and it said I could withdraw less then a dollar? Plus there were all the other spins that I won on before those amounts... makes no sense to me!! And yea the rules probably do say restrictions apply yada yada but why is it every other bonus match on the other apps they let you play through the bonus money and then you can start making your money back? Save your money use a different casino and app!!!!
Awful update
by Eyezsoulblue on 2018/05/21 13:19
We never had an issue using our Mobil devices until the latest update. Can no longer get our promotions via any mobile apps on phone or iPad. Waste of time calling in- it’s some generic customer service- not tech support and no way to contact them. Just told to go to a desktop and do everything from there instead. Well that isn’t convenient and also does not fix the issue with the latest update to the app that you can not get your bonuses or promotions. Also can no longer go to desktop view from apps. Customer service is awful. They could care less.
Needs a Much Needed Upgrade
by Candy Cane 926 on 2020/05/12 18:38
This app is, quite frankly, terrible. The entire app freezes up whenever I try to make a deposit. The deposit button doesn’t even take you to the deposit options page! You really need to put some much needed effort into a solid upgrade for bug fixes and PS, I never ever win on this app! It’s been probably months since I’ve even attempted to make a withdrawal for any size winning! Now that your casino is closed, perhaps you can invest some of your millions of dollars into a better, more user-friendly app!
Borgata Casino App
by bonefishappkisf on 2020/03/03 18:01
I’ve been using the app for about 2 years and haven’t had any issues. Withdrawals are easy and fast, sometimes in my bank account the next day. Jasmin has been assisting me and my account and has been great. She answers my question immediately.
Waste of money
by vks0611 on 2020/06/11 13:41
This is total waste of money and they make sure you are not walking out with any winnings. They give bonus dollars and there is a 25 time wagering limit and you win lot till it hits the 25 times wagering limit and no winnings at all when it’s nearing the limit. It’s basically keep on winning and when nearing the limit keep on loosing and they make sure that you are taking away any winnings. I have seen this almost all the time they award any bonuses. As someone mentioned you have lot of money and looking for ways to loose fast then sign in here.
Auto bonus messing up my account
by eagles fan forever on 2019/09/15 21:15
Put $ in my poker account and some auto bonus takes the $ out of poker account and puts it in the sports book after calling customer service they tell me they cannot fix the issue and then my account has no $ in it after another call customer service puts the money back into my poker account but still shows zero funds on my phone but shows funds in on my girlfriends phone what is going on ? I just wanted to relax and play some poker not have borgata decide what I should play today! Not happy!!
App constantly crashes and kicks you off
by Dui69 on 2020/01/05 20:38
Live tables were ok now it’s a delayed video. And CONSTANTLY the app crashes. Besides crashing numerous times, it also kicks you off and says you aren’t located in jersey. I’d suggest other apps. Bonus money they offer also takes forever to be released even if you’ve won hundreds on a small bonus amount. The only thing I can say positively is the pay out process isn’t awful. I get approved for checks by mail and receive in 6-7 business days after withdrawal request.
Garbage
by Mo Abdalla on 2019/12/31 13:30
Platform is garbage keeps freezing and locking u out every 15-20 min on mobile app I encountered a terrible experience I won a 1200+ win on slots the app glitched and I never got credited I went back and forth for two weeks from being hung up on the phone to ignored and they kept asking for impossible things like do u have a screen shot how can I have a screen shot if it glitched and shut down . I closed my account and shifted to golden nugget there pretty good . Customer service is garbage too and rude stay away from there online casino .
Love the app but...
by CharlottexoJ on 2020/04/23 11:15
Recently both the app and the mobile site started crashing on me and now keeps telling me my login info is wrong and I kept changing it. Still can’t get in and customer support can’t fix it. Id like to get back to playing. 😓 It’s happening to my boyfriend too so I was wondering if anyone else was experiencing this same issue?
Garbage
by mike29292929/ on 2020/01/25 14:05
50 days and I didn’t get my withdrawals. If someone brought it to me walking I would of had it by now Software freezes all the time. Bets canceled as ball landing on high bet Number. Roulette dealers keep dropping the ball everytime and re spin without putting the ball back on the last number that came Dealers look at the wheel when spinning the ball. I played at the borgata casino and online with worth of millions since 2003 and let me tell you it’s no the same anymore. Can’t wait for it to go out of business.
SCAM
by !!!!!!!!!.!!!!!!!.!!!!!! on 2020/04/28 20:07
Total scam, also watch when you deposit money because bonus codes will appear automatically and won’t realize until you win big. Will never deal with this app again, very unprofessional.
Absolutely terrible
by wingerd432 on 2020/02/06 20:38
I would give this casino and app a zero if I could I’m sick of it your not gonna win a thing on this game it really seems to be rigged the minute you start winning a few little pennies all of a sudden some server error comes in and messes the whole game up kicks you out and you keep having to log back in until of course you lose all your money . There is no real money to win with any of these games save your money people and don’t play this mess
Great Online Slot Experience!
by Jersey Cracker on 2019/06/10 02:24
I’d like to say that I’ve played Borgata Online for around 4/5 yrs. Lost more than I won but win I win it’s pretty big & quite enough to cash out and have no problems at all cashing out! Great customer service! 👍🏻👍🏻
Technical Difficulties Galore
by Jaaaangrybirdman on 2020/01/09 03:11
Non stop technical problems. When you report problems they just tell you to keep reporting and screen shot it. Can I do this every 2 mins and still enjoy playing? What’s the point when they are not fixed? For all the money they must make with these apps OMG hire some decent programmers and testers so you don’t put the burden of error reporting and documenting on your paying customers!!! Shockingly bad! You must lose countless customers a day.
Randomly kicks you out
by Gras78 on 2020/01/04 20:19
The app on the phone and iPad randomly kicks you out of games. It will state that I’m either not in the state of NJ, which I am. Or there is an error with the game. I also get kicked out in the middle of gameplay saying I exceeded the limits on my account or the session timed out. When I log back in and go back to the games, it starts all over and doesn’t pick up where I left off. It’s definitely time for an update!! Do better Borgata!!
Worst
by Danielle213142 on 2017/12/06 15:17
I’ve been waiting for three weeks for my winnings every time I call to ask they say they can’t understand me when I finally get past them finding out my user name they say the same thing it’s all good on our end. My question is why is it so easy for them to with draw the money from your account and so hard for the money to be deposited I DO NOT recommend this app save your self money and time and download a different casino
Great games worst service.
by Nymustafa0105 on 2020/05/02 05:29
They have great games. Im a big player and ill tell you this much. I kept winning and widrawl. Untill my 4 withdrawal they keep reversing the take your money easily to deposit but the withdrawal process is horrible and hassle ......if you win they will do what ever it take to tempt you to reverse your withdrawal or take ages to pay you. Im deleting the app i did leave positive im happy but my last withdrawal was reversed 2 times ...i would recommend golden nugget or hardrock
Bad policy
by buffalobills2020 on 2020/02/13 18:38
The minimum amount to withdraw funds through check by mail is now $500,,,,, that change is too excessive and totally unfair to the players. Please consider changing this Policy.
Withdrawal is a scam
by Michael haas on 2020/04/17 07:48
I deposited $100 via direct bank transfer. Doubled it and tried to take out $100 (which states $200 WITHDRAWALABLE BALANCE! Direct to bank was not a withdrawal option. Other than check by mail, there were no other withdrawal options, given that they only “allow withdrawal by depositing method”. Understandable. The MINIMUM check by mail amount is $500!!! Are you kidding me? I have to QUINTUPLE my money in order to withdrawal. Seems very shady
This App is terrible
by FantasyMaster1515 on 2019/07/08 15:27
They make it almost impossible to exit games/slots. Bonuses are confusing at times and often times hard to turn into cashout value. And dont even get me started with the lack of options when withdrawing money. Horrible platform. Would recommend literally any other online gambling option over this 10 times out of 10. Dont waste your time.
Scam they steal your money
by kace727 on 2020/10/03 17:14
I deposited 20 dollars the app auto triggered a 20 dollar bonus which they applied automatically. So I had 40 to play with. I played and won my balance up to 180. All of a sudden they take 120 of it back because they claim since they gave me a 20 dollar bonus I have to spend 500 to keep any winnings I got?!?! They don’t tell you this and how does a 20dollar bonus equal taking over 100 dollars in winnings?
Not Fun at All
by Cindyrella-5 on 2020/06/29 15:44
Continuous losing isn’t fun. Not sure why a casino would not pay a dime on any game but that’s what Botgata casino will do. I’ve made 5 deposits in a day with the hope eventually I’d win something. What I got was bonuses that paid 0.00. How much fun it that? Great way to lose customers when you can play at so many other online casinos and actually win once in a while. This casino is depressing and sad.
Beware the bonus trap
by Phiremin on 2019/12/22 07:23
They are very “generous” in giving out bonuses, but it’s a bad deal. Deposit $100 and we’ll match it they say. Sound good. But then they have these outrageous restrictions that locks up your money until you gamble 25 times the bonus. On a winning streak? Too bad, they make you keep playing and playing until it’s gone. Additionally, the app is just bad. Very glitchy and often crashes.
Great App!
by better than DK or FD on 2019/11/20 15:23
User friendly App with a great selection of games. Great customer service if you have any issues. My VIP associate, Jerry is always willing and helpful if I have any issues.
Kmcar
by oniac on 2019/11/17 17:38
THEY DUPLICATED A DEPOSIT AND ONLY FUNDED ME ONCE !!!I STILL HAVEN’T BEEN ABLE TO GET THE MONEY BACK!!!The worst worst customer service ever!!! ! I have been trying to get the money back from them for a month... all phone calls and e mails are forwarded to a support group with no resolution !!! No supervisors can be reached! Stay AWAY!! I agree with the last review stick to Tropicana or Sugarhouse
Glitchy
by suzukib13 on 2019/05/08 13:47
Constantly freezing and getting kicked out of games. Does not return you to the win. Promotional bonuses do not always work. Borgota will apologize then blame it on a computer glitch that the bonus wording was cut off. Online customer support appears do be in a country where English is not spoken which leads to miscommunication and no resolution.
Lagging right when you’re hot!!!
by another suker on 2018/12/18 00:38
I hate writing reviews but when I’m playing and waiting for the slots to get hot, the connection starts lagging and it drops connection making you start over again. I can’t deal with this. Super slick!!! Wish i can take back time. Anyone who wishes to play do it, you can always leave a negative feedback after. Wish you all best of luck.
It’s decent
by !melsz! on 2020/01/30 07:29
I loveeee the click card bonus ❤️ just wish I could exactly win some money 😩
Review
by AvoBiz427 on 2020/09/09 18:12
It’s been going good I enjoy the app and I am using a mobile device and it actually has been working fine. Thank you and I also won a good amount of money.
Constant problems logging in, games loading, games kicking me out
by Valkorie on 2020/06/13 16:29
I have to uninstall the game at least once every time I play it. The game will not load properly, making the screen not recognize my clicks or swipes. The menu bar at the top will disappear, making it so I can’t back out of a game when I’m done playing it. Such a terrible app.
Horrible App - Horrible System Management
by bad bad borgata on 2019/09/29 12:47
This app is horrible because it is very slow and always times out / disconnects from the server. Today is even worse because It’s a fall Sunday morning during football season. How and why in the world would you perform system maintenance on the biggest sports betting day of the week. What an absolute disgrace.
Worst Casino-avoid at all costs
by reagan email on 2020/01/07 14:37
Major fail. The app crashes often, peculiarly when you have been dealt a winning hand at blackjack-it says your bet was not placed. Also, offers are made for free spins, yet when you go to retrieve them it says that game is down, or cannot load. I’m surprised they get away with this-where are the regulators.
Collecting
by Raiderrat on 2019/02/15 01:37
Totally not worth the time to try and collect your winnings though an outsourced company in India. Can do nothing for you and when you ask to speak to a supervisor they tell you they are the supervisor. Won a grand and have been waiting 7 days to be able to collect in person. Don’t waste your time and money on this site.
Borgota is a SCAM do not download
by Joe Scheffter-Smith on 2019/06/12 15:04
They stole $580 from me. Their app gave me incorrect information and instead of trying to correct it, they said “sorry nothing we can do”. If you contact customer support they have several different people who you work with and they just repeat generic responses. I will never do business with them again.
no good
by Bihgrt on 2020/05/11 20:36
Kicks me out of geolocating when I am up on the dealer. Then I have to log back into blackjack, upon which resets to garbage again. Slots spin a little longer when a win is proportionally 'due'. Lost 10 spins at 10% repayment, when 30 spins hits a bonus (typically), and only to (possibly) reimburse for 30 spins. also raised withdrawal minimum by check to $500, with noone the wiser. also DGE is corrupt, and complaining is not taken seriously. will avoid proving the casino wrong at all costs. something should be done also its very plausible this casino pays someone to continuously submit 5 star reviews, imo.
Winner, winner, chicken dinner 🥘
by Nickdatic on 2020/06/13 21:44
Good casino and very reliable with transactions. Also have good bonus offers if you check everyday. Good luck🦅
Very slow app with many delays
by RNCCM on 2017/06/18 11:39
When my screen is not locked and I actually get to play, it's not bad. I experience many delays switching from game to game.I do agree with the other reviewer that the bonuses are deceiving. I opt in for nearly every promotion yet never see any bonus.
Great service and games to choose from!
by freddy m111 on 2020/03/03 22:25
Great customer service by Jasmín and her team in VIP services! Great site, so many fun games to choose from!
Customer service is horrible
by jaensteph on 2020/01/11 00:13
I have everything to complain about this app! Poker is rigged to the high rollers ! That’s my main issue but there is so much more that is absolutely just horrible about this casino app .. your better off using another casino app or just go to the casino in person
Quick money
by Xbsjsn on 2020/03/19 11:05
Cool. Quick money since the virus shut the actual casinos down.
Frustrating
by chi2442 on 2020/04/02 03:51
First off this is mainly my fault. I didn’t see where this was based out of nj. So I deposited money to gamble and find out I can’t play from out of state. No big deal. But it won’t let me withdrawal my money back. And because of the covid-19 I can’t any help from customer service. So am I out my forty dollars??
Rating Trends
13,15,20,15,9,11,11,11,11,12,20,16,15,6,6,11,5,4,15,6,15,14,12,7,17,6,10,10,6,10,13,8,10,9,13,7,12,12,7,5,7,9,6,10,12,10,18,10,7,18,9,11,7,12,9,11,13,16,9,11,10,15,14,13,9,14,7,8,17,10,4,7,9,14,11,5,8,11,6,8,13,7,11,7,6,3,9,11,9,12
All Versions
4.0
4,886 total
 5
3,791
 4
594
 3
252
 2
59
 1
190
Current Version (20.05.03)
4.0
4,813 total
 5
3,778
 4
591
 3
252
 2
53
 1
139
Version History
More...