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App name
Disney Magic Timer by Oral-B
Description
• 90% of kids brush longer with the Disney Magic Timer app by Oral-B • Featured as “Best new App” for “Kids” • # 1 Downloaded free app for kids “Ages 6 to 8” on iPhone in the US and 40 other countries • # 2 Downloaded free app in “Health & Fitness” on iPad in the US Bring more fun to your daily brushing routine with Disney Magic Timer by Oral-B! Now featuring twenty-three of your favorite Disney, Marvel and Star Wars characters, use this app to seamlessly encourage your kids to brush longer. Longer, happier brushing for your little one is just a download away! All it takes is three simple steps: 1. Download the Disney Magic Timer app by Oral-B 2. Scan any Crest or Oral-B Pro-Health Stages product with your iPad, iPhone or iTouch 3. Reveal more fun and let the brushing begin. See how it works: http://www.oralb.com/stages/disney-timer-app ***Characters featured in this app: • Nemo • Dory • Olaf • Elsa • Anna • Darth Vader • Yoda • Storm Trooper • Belle • Ariel • Cinderella • Rapunzel • Thor • Iron Man • Hulk • Captain America • Lightning McQueen • Dusty • Doc McStuffins • Mickey Mouse • Minnie Mouse • Tinker Bell ***Compatible with any Crest or Oral-B Pro-Health Stages products. *** Compatible with iTouch, iPad Air 2, iPad Air, iPad Mini, iPad 3, iPad 4, iPad 5, iPhone X, iPhone, 8+, iPhone 8, iPhone, 7+, iPhone 7, iPhone, 6+, iPhone 6, iPhone5s, iPhone 5c, iPhone5, iPhone 4s, iPod Touch 5 and iPod Touch 4. Before you download this experience, please consider that this app contains in-app purchases that cost real money. This app will use your device camera for scanning any Crest or Oral-B Pro-Health Stages product to unlock sticker books. This app also allows content to be saved to external storage. If you’re experiencing difficulties with audio, please check the audio settings with your device to see if your device is muted. For assistance, please visit our customer care FAQ page here: https://help.disney.com/en_US/Apps/Disney-Magic-Timer Privacy Policy – https://privacy.thewaltdisneycompany.com/en/ Terms of Use – http://disneytermsofuse.com Your California Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/ Do Not Sell My Info: https://privacy.thewaltdisneycompany.com/en/dnsmi/
Update doesn’t work
by SK6113 on 2021/09/09 01:32
Update doesn’t work with my phone. I have a crying kid and I can’t revert to the last version. Zero star rating would be more appropriate.
Suggestions for Improvement
by Amaliabelle on 2021/08/29 05:10
We love this app but there are just a few things that would make a huge difference in improvement. One thing is this app is not shareable between devices. For example, I have my phone and my husbands phone but we don’t have all the same characters because the apps are totally separate to our devices. It would be really nice to be able to share the account over multiple devices. Sometimes I might be out of town and it is so disappointing to my kids if I forget to hit the brush button for them because even though they brushed at home with dad it didn’t count toward their special “streak” reward on my phone. They LOVE the “streak” reward and getting “extra” stickers. Sometimes they brush and I have not been with them with the app and even if I change the calendar to give them credit for brushing it doesn’t keep their “streak” going. Other than those few things they absolutely love this app. They love the features in the background they can click on, the music, the stickers, the characters, the “streak” rewards and seeing their progress. It’s been great for our family in so many ways it would just be nice if they could make at minimum the account shareable over multiple devices at least for the parents’ sake. Thanks!
Stupid
by Pac man80 on 2021/08/24 01:37
The camera doesn’t work
Absolutely love it 💖
by The grizzzz on 2021/08/17 22:56
I decided to download this app for free to making brushing more fun. Each time I complete a 2 minute brushing session, I earn a new sticker, and I can also earn achievements for a good brushing. I always brush twice a day for 2 minutes with this magic timer app and my favorites are Rapunzel, Belle, Cinderella, Ariel, and Jasmine, can you add Snow White and Aurora to the princess collection? And I also want It’s a small world characters, stickers and brushing session please. Can you make those brushing products? Thanks.
Mickey app
by jessical04 on 2021/08/07 23:55
We like it but would be best if it was even more interactive. Maybe showed the teeth actually getting clean while we brushed.
Omg
by hdgehshdgdh on 2021/08/03 18:40
My younger sister loves this app! It makes her exited to brush her teeth! If you have any kids, I 100% recommend this app!
Amazing for autism
by Emma Banksworth on 2021/07/30 03:22
I’m an autistic adult and I got this app to help me understand how long I need to brush my teeth for. With all my sensory issues brushing my teeth is a big problem so at least I have something else to focus on then “I really hate how this feels.” I love cute looking things that this is exactly it. One thing I do wish was added was a section on flossing teeth and using mouthwash. I’m new to flossing and I understand how to do it and how long I should be doing it for. If you all could create a section for other teeth care, this app would be my absolute favorite (:
😡😡😡😡😡😡😡😡
by Jay2bell on 2021/07/29 21:11
Crap
Won’t scan
by Shortyism on 2021/07/27 22:45
I just bought the oral b brush and downloaded this app hoping that it will encourage him to brush more. No matter what I do it won’t scan the character. I’m following the directions but nothing is happening. It just keeps telling me to try again. Please fix this. My son was so excited to get this toothbrush.
Nice game
by funhpinbinvubcyg on 2021/07/20 04:47
Nice game
Good app until the update
by Ny-JB on 2021/07/17 00:05
My kids loved the old app. Just updated from an iPhone 7 to iPhone 12 Pro and was forced to update the app. It would not start up (froze on title screen) after the update, and I was forced to delete and re-install. We lost all of our in-app purchases (e.g. Star Wars and Marvel characters among others) and the kids lost all of their “stickers” from many months of using. Very frustrating!
Awesome App!
by Laura Gottschall on 2021/07/14 03:59
So my 6 year old son really likes this app. It’s very important to him to get his full stars ⭐️ (brushing morning AND night). He’s so passionate about it he made all of us a profile (he is Star Wars character, 3 year old Joseph is Mickey Mouse, Kalea and I are Minnie Mouse) and reminds us to brush our teeth to get our stars ⭐️. Tonight we brushed our teeth together to the app. He went to bed happy 😁 It’s the little things in life but yet so big ❤️
Scanning is unsuccessful
by Jennhannah08 on 2021/07/14 01:35
While the concept of this app is great, we have had zero luck when we have tried to scan our toothbrushes. It seems we aren’t the only ones who have had this issue so you would think they would fix the problem. I’ve tried different products and none are scanning to unlock features and stickers. I don’t want to pay when it can be scanned and unlocked. Can someone help me or is this a lost cause?
Unable to scan new products
by Sammypags on 2021/07/13 02:18
My child loves this app but we have tried to scan two new character toothbrushes since starting and neither will scan. We tried on my iPhone X and my husband’s iPhone 12 and on multiple surfaces with ample lighting. So that makes this app disappointing because I refuse to buy new characters, especially after reading previous reviews.
Hi
by 7490880@&$ on 2021/07/09 23:39
Hi
App is okay
by RaeSauce2000 on 2021/07/05 06:14
I like the app! I really think it’s awesome it’s like perfect for my son it helps him brush better and longer but… when I use the app in the morning and then use it for the evening the same picture always shows up and sure enough it didn’t log his second round of brushing so therefore he only earns half of a star instead of a full star. It literally has happened like so many times. It’s a bit frustrating for both of us since he really like to get on streaks and then, “Surprise! Happy birthday!”…. the app didn’t count it. Isn’t it cute. Adorable in fact.
Glitchy
by Mrs.Stockham💕 on 2021/06/30 17:12
My son loves this app and it definitely has helped him brush for a longer amount of time. However, the music doesn’t work at all. I have tried uninstalling and reinstalling but that hasn’t helped. He mentions every time “music is broken...” so that’s a bummer. Also, even though he is brushing twice per day it is only recognizing once per day. He is supposed to get a sticker each time he brushes and save them all in the sticker album...but only two stickers are ever saved! Super frustrating but aside from all that, he still loves it so for now we are still using the app while he brushes.
Scanning is terrible
by Crafty85 on 2021/06/26 17:53
Good concept to get kids brushing teeth. Scanner does not work at all and the only way to unlock the characters they want is to scan!!! Update needed
Amazing
by dockadoo on 2021/06/19 02:22
It’s amazing good for remembering to brush for 2 minutes
Great app, but one problem
by Starrla1979 on 2021/06/18 16:05
This is a great app to help keep up with your child’s (children’s) brushing. But if you ever have to take your phone back to factory or have to get a new one/replacement, you can’t sync or save your info so that it can be transferred to the new device. That would be a great feature! Otherwise, all that hard work is down the drain trying to get all the characters and stickers.
Leah
by Leelee3303 on 2021/06/17 11:44
My kids teeth are so nice thank you so much
Great app
by i love jonny cash on 2021/06/15 12:26
I love this app some much I use to not like brushing my teeth but now it helps me want to have a good time and want to brush my teeth.
Amazing
by Ashlynpatricio on 2021/06/15 00:56
I love this app I love scanning my toothbrush it makes my daughter have fun when brushing her teeth. She had brusheez before and it bored her. I’m glad she has learned to love it.
👍🏻👍🏻👍🏻👍🏻👍🏻
by chicky bean on 2021/06/13 15:11
BEST APP EVER!!!!!!!!!!!👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
I love this app
by gigs memo on 2021/06/11 04:13
I loveeeeeeee this app I’m kinda a beginner but it’s super fun And it’s worth it .
Awesome
by Doors mean on 2021/06/08 01:24
It is awesome
Great
by cafrdesghunihvrde on 2021/06/03 00:30
Great
No sound on iPhone 12
by MandaPandaReview on 2021/05/24 01:59
Sound doesn’t work
Waiting
by the lemmes on 2021/05/17 16:06
We love magic timer, why do we have to wait until we unlock the mandolin stuff??
OMG get this app
by dhehaosbsh1647293 on 2021/05/05 23:40
It takes a few months to get it all set up and ready but I say it’s worth it she’s been brushing for like two seconds every day and when we bought this app she’s been rushing for at least 1:40 minutes
HELP with AR Mode!
by mrsnockandprimer on 2021/05/04 01:15
How do we switch from BB8 to the other (paid to be) unlocked characters in AR mode? I would love to update the star review if there is a simple way to change characters.
Good app but won’t scan
by lluvya14 on 2021/05/02 01:21
Our daughter likes using the app to brush her teeth but nearly every time we try to scan a new toothbrush with her iPad, it doesn’t work. We’ve tried getting really close, far back, and everything in between. Have moved the camera around on the brush but nothing. Seems lucky if we ever get one brush to be scanned. Can you fix the scanning feature so it works better??
Will. Not. Scan.
by meggo 19 on 2021/05/01 14:50
And when it does sometimes it will tell you that they dont have that character anymore 😡😡😡😡😡😡 They want you to buy their toothbrushes and then also pay to unlock the characters you want to brush with because their scanning tech does not work. There is no setting to support no matter how many times you try to scan an item.
Review
by cool petey on 2021/04/29 00:02
Love it
We love it!
by elisentheo1004 on 2021/04/28 23:34
We love this app because it makes brushing fun! We love seeing the cool pictures at the end of each brushing session!
Needs more pictures
by Warddx on 2021/04/21 00:23
We bought the Frozen 2 characters and were disappointed to find that they didn’t have their own sticker books. That, and there are only 22 stickers in which none are from the movie or any related books like other Princesses are. Please add more Frozen 2 content.
Buggy
by Trevor7 on 2021/04/18 03:47
Only awards one sticker and only says my son brushed once a day no matter how many times he brushes.
Scanning never works
by anonymous4634 on 2021/04/09 01:42
Been using this on and off for years. I never know which brushes are eligible, most aren’t, and it takes several attempts to successfully scan a brush when it does work. We’ve gone through a lot of oral-b toothbrushes and only two have ever worked
Characters Don’t Unlock
by sb4757382957 on 2021/04/05 23:51
My kids love this app but there have been multiple occasions where we can’t buy a character - seems like a bug in the app. We can’t purchase Raya and Tuktuk right now; previously, we were unable to purchase Sully. My kids are always disappointed when this happens.
Doesn’t work for Disney Pixar characters
by Starfish ! on 2021/04/05 18:16
My daughter has the princesses which works great but my son chose the Pixar brush cause he loves incredibles how disappointing for him to have his character not appear when his sisters does. Bad call on Oral-B/Disney for not including all Disney characters they have available on their tooth brushes. Kids have only been using a few days they seem interested in seeing the pictures appear after brushing but IDK how long it will hold their interest
Fun app but scanner doesn’t work great
by RachaelHime on 2021/04/02 02:50
My kids love the app, and being fans of Disney they love the characters and stickers that come with them. However, the product scanner needs much improvement. I usually have to email tech support for assistance (who are very helpful and responsive thankfully) as 1/2 the time I can never get the product to scan.
🐭:)
by bab ban on 2021/04/01 14:42
I love this
Awesome app!
by KatR08 on 2021/03/26 00:19
My daughter used to fight me every day to brush her teeth, now with the app, she wants to brush 3-4x a day!
Only One Minute; Large App
by MamaMartin1315243767 on 2021/03/23 23:52
I had to delete this from my iPhone 5 because the app is too big. But when I re-downloaded it onto my iPad, I was disappointed to see that the brushing time has been reduced to one minute. The ADA recommends two minutes of brushing. This app used to have two minutes of brushing. Why would you make a health app less healthy?!?
Tooth brushes won’t scan
by Jennie06 on 2021/03/23 00:55
It seems like a great concept but the toothbrushes won’t scan. It’s so frustrating! Help! And he’s I’ve read the faq section.
Awesome
by nutmeg1512 on 2021/03/22 12:47
My little brother loves to brush his teeth every day because this app makes it fun for him!
Best app ever
by 🦄😁😁😁 on 2021/03/22 04:00
Best app ever my kids brush 2 a day now and they enjoy the pics
Loved it until it stopped scanning new toothbrushed
by MayraO-A on 2021/03/17 04:48
This app really helped my daughter withher brushing. At first we used the included minnie mouse but she loved it so much we got her a belle toothbrush. Once that needed replacing we got jer the new Raya and the last dragon toothbrush but it will not recognize it! Im frustrated because we could have gone for a cheaper brush had I known it doesnt add to its inventory. Now my daughter doesn’t want to use the brush without the app but Im not spending any more money on this thing.
Get it!
by LindseyLannin on 2021/03/17 00:40
I’ve tried everything to get my son to brush his teeth and this is the only thing that has worked!
I love it
by i love max good name on 2021/03/16 01:50
Though I do wish that I could have more Star Wars people and it is repetitive live y’all but make inprovments
Disappointing
by K8mac on 2021/03/16 00:26
It’s cute and I like the idea of a reward for good brushing. But my daughter is distracted by the app rather than it keeping her focused on brushing. I had hope it would do more to teach proper brushing technique, rather than just be another gimmick. I can just as easily set a timer on my phone and not worry about her being focused more on the characters than her mouth.
Not working
by moabird on 2021/03/15 03:09
Worked good until it just stopped a few days ago. The app won’t work on my phone or iPad. It’s frustrating as my son was really motivated by the stickers.
Increased brushing time with less of a battle
by ajs314 on 2021/03/15 00:36
Kids are more willing and excited to brush and brush for a longer period of time. Con-it's difficult to scan the toothbrush!
No sound
by Nikkithurbs on 2021/03/10 05:29
I’ve tried everything and there’s no sound.
Scanner the products is a very futile exercise
by Stardance808 on 2021/03/08 03:33
It’s extremely hard to scan the products. I’ve only been able to scan 1 product and it was just pure dumb luck that I was able to do it. Save your sanity and forget this dumb thing.
No sound
by acsound on 2021/03/08 01:37
I have tried to re-download the app thinking the sound will work on my new iPhone but it does not. My child is bored with the app because there is no sound!!!!
Awesome
by mr.delilla on 2021/03/07 01:09
Great tool for getting my kids to brush just wish there was a way to sink a across different devices
Best game
by short circuit chlo boe on 2021/03/05 13:34
You can change your name on it and also you can change the pictures. I made it Star Wars
Spent $20 in the app, got a new phone—have to buy everything again
by never again, disney on 2021/02/22 22:42
Since getting the app we’ve slowly spent more than $20 on characters. It’s insidious. But fine, I thought, because we will use this for a long time. I just upgraded to an iPhone 12 and nothing works. The app won’t even launch from my backup. When I delete the app and reinstall it, none of my profiles or purchases are there and there is no way to get them. It is beyond frustrating. I’ve emailed tech support and have not received a response yet.
Get them brushing
by Runner5216 on 2021/02/22 01:07
Keeps the kiddos going for the full 2 minutes.
Froze
by Sajar3mbo2 on 2021/02/21 13:35
I had purchased a few items and the app crashed and I was never able to restore quite a few of them
Best app for brushing teeth
by Abby follow on recolor on 2021/02/21 06:30
My child loves it that even I do it🦄👍☃️
Looove it!!!
by Mrs.Mansfield on 2021/02/13 04:18
It’s made brushing teeth soooo much more exciting for my littles. Just wish there was a way to retrieve lost stickers 😬accidentally deleted their profile and it made them start all over and they lost their stickers.
First time user
by mirbrooke on 2021/02/13 03:58
Hi! We just used this app for the first time! My daughter loves it but i did have one quick question! Does this app sync with your tooth brush via Bluetooth? Is there a way to put in the serial number off the tooth brush and have it actually connected to the app?
Not all toothbrushes scan even if advertised compatible
by AlaskaChild on 2021/02/12 05:09
Not all toothbrushes will scan even if the package says it’s compatible. My daughter was beyond upset that her new Moana toothbrush did not add Moana to the app. It won’t even scan even though the box said it’s compatible with the app. Please fix this.
My kids love it
by lisacouchto5Oma on 2021/02/12 02:08
Can’t figure out how to adjust the volume
Doesn’t save progress
by Ashlikarope on 2021/02/07 02:14
My daughter brushes every morning and night but the stars aren’t saving and she is disappointed that due to her progress not being saved she keeps getting the same images. Great concept but without progress my daughter is losing interest.
Wow
by pikachux1114 from roblox on 2021/02/02 12:38
I think this is cool you should download this app
Perfect
by stormie-1 on 2021/02/01 14:46
My little one loves it! She’s four and it really helps her brush plenty of time . It helps her take time to focus on different spots in her mouth. Very highly recommend.
Uhhhhhhhhhhhhh ok?
by BrianMagic on 2021/01/30 15:26
So I used this app when I was 4/5 and... it sucked. I reckon end anyone who reads this to click off turn off your phone and look at your self in the merrior. DO NOT GET THIS GAME
If only it worked
by Edie2008 on 2021/01/29 02:45
My kids love this app. I hate it. The music randomly works one day and not the next; there is no rhyme or reason. I think the “scan your product” is an out and out scam. Every character we have, I’ve had to purchase. I’ve never been able to get it to “capture” the product. “Hold it 3 inches away and move slowly until you are 1 inch away”? Nonsense. One inch away it is blurry and reading nothing. And yes I’m in a well lit area and know how to operate my phone. They have a “customer service” link that takes you to a repeat of the app’s FAQs and offers no service whatsoever. I expect far more of Disney. I’m on the market for a different toothbrush timer. Only wish I could get the money back that I wasted on this one.
Kid’s review: age 6
by FMHood on 2021/01/28 02:29
I like this app because it has pictures and I like dancing to the music.
Terrible
by MrsFlo3 on 2021/01/26 17:02
This app will never scan the products! Very frustrating.
Great app
by Muzi18woo11 on 2021/01/26 04:17
My kids love it.
Fun app but pictures keep repeating
by Meenabasha on 2021/01/25 13:23
The app is a favorite of my 4 year old. But man there is constant disappointment when the pictures keep repeating. Often on the same day.
My Son’s Favorite App
by Char882 on 2021/01/24 20:46
My son now looks forward to brushing his teeth. We like the AR photo feature. He enjoys all the stickers we get for brushing his teeth. Haven’t had any problems yet. We’ve been using it since October.
The results!
by beylover47 on 2021/01/23 17:04
When I got this I was so happy, and after a few days and months my teeth were so white that it shined I would recommend this
Great concept but gets annoying
by movielines on 2021/01/20 05:48
The goal of the app is great and worth putting up with the incessant requests to leave feedback. It encourages 2mins of brushing which is all that really matters. However, many of the ‘two times per day’ rewards don’t show up (I.e. only half a star) causing my kids to feel let down or disappointed by their efforts. Fortunately recent fixed resolved the ‘pictures not showing in the background’ and the need to manually start the background music have been resolved. Hopefully, they’ll also remove the request to rate the app after every brush. Bottom line, use it to get the kids to brush a full 2 mins but be prepared for the app not to reward some successes.
Doesn’t work properly
by Hocklu on 2021/01/19 06:18
Sometimes my kid doesn’t get the second sticker of the day even though she brushed. Restart the app doesn’t help in this issue.
Great
by Early in the morning on 2021/01/18 16:48
My daughter has been using for about 3/4 years. Have no major complaints
Very disappointed!
by AmyLou524 on 2021/01/18 01:57
Sound doesn’t work and toothbrush won’t scan.
Great
by gfgfgvhgv on 2021/01/16 14:31
I do not brush a lot so my mom got me this and it is really helping
Great app
by cadyfamily on 2021/01/16 03:04
I think that my Kids’s think it could be better but it’s great for now
Good app, annoying feedback popup
by AntonD4875336789 on 2021/01/11 17:24
It’s a nice app and kids love it but for some reason developers think i should be sharing my feedback every 3-4 time i use it. I already tried “liking” the app but it keeps coming back... Sending a complaint to the developer results in a long list of what must “make sure” and endless pingpong of requests instead of fixing a very simple issue.
Sticker Image loading issues
by Fiancé snores like crazy on 2021/01/10 03:25
Love this app but the “stickers” don’t load properly most nights and my children get frustrated.
Stickers missing
by kristy111782 on 2021/01/10 01:54
Some stickers my daughter earned disappeared or don’t save. Otherwise fun and cute.
Stop asking me to review
by BOF Statistician on 2021/01/06 05:27
Everytime we brush the app asks me to review or email support. I’ve done both but it still asks everytime and they make it difficult to just tap X to close out. Lots of bugs with not taking the first brush of the day and then repeating the sticker and giving half a star at night.
Some bugs but gets kids brushing
by Timcstaken on 2021/01/06 01:49
The app responds really slowly and s on me times not at all. When I need to change a brushed, the back button doesn’t work until I select some kind of edit to the current brushed. Changing avatars is slow. On the positive side, my kids are brushing well and commenting on how fresh their teeth feel.
Many small bugs
by Collder on 2021/01/05 05:29
When app saved in ram from evening - at next morning the date in app is not changing. Animation is not smooth as supposed to be. In some cases button animations are skipped when pushed. The app feels so heavy to run.
Okay
by Original wing nut on 2021/01/04 11:30
Okay app, he loves the Star Wars feature. Still a little childish. Unable to scan the toothbrush.
Boring
by master toe on 2021/01/01 06:19
This app is boring. The sticker is the same every single time my child brush her teeth and the sticker does not even look nice. I bought the oral b Disney toothbrush because my friend told me every time my child brush she earns points to play a small game. I asked her again, she gave me the wrong ìnfo. She had the sonic care. I think it will be better. Only use this app as a timer. I can find a better time that is more kid friendly. So disappointed. Hope they will improve the app features
Such a good app
by NajaPlemet on 2020/12/31 04:40
My kids love brushing their teeth now! And we love Disney!
Excellent
by Dee357Pat on 2020/12/31 03:46
I love how this app gives kids so many different things to look for. From the picture that’s being revealed as you brush, to the toothbrush brushing the bubbles away to show the picture. Different themes, toothbrush colors schemes, different characters. The timer is my favorite part, It shows them the length of 2 minutes. So seeing numbers count down is something I think is helpful. Overall I’m very satisfied and love it! I highly recommend this app for kids.
Amazing!
by AmazingParentalGuardian on 2020/12/30 17:38
My son finally brushing his teeth!
Sound problems
by Lapdhde on 2020/12/27 06:32
The app is a great idea and my son likes using it to time his brushing. Unfortunately, the sound almost never works.
Nice app but a lot of bugs
by Aloochips on 2020/12/23 02:40
My daughter loves brushing now.....but the app doesn't always work, like today after getting the latest update. Not fun to deal with impatient four year old who doesn't understand why technology won't work all the time! Update: dropped from 2 stars to 1–we are still using it at 6 years old but it will not scan characters from Oral B Disney products. This is frustrating. Why hasn’t it been improved in 2 years?!?! Still using it at 8 years old. Working on getting her to consistently brush 2xs day. Great to have a 10 day flag to work towards. Suddenly it disappeared right before warming it. That does NOT help with the lesson at all.
Great for kids who don’t like brushing their teeth
by Kelrios18 on 2020/12/19 16:48
Brushing my daughters teeth always took 10 minutes of arguing, she never wanted to do it. Since her dentist recommended this app I’ve had no problems, she will gladly do it. I tried scanning their Moana toothpaste but it would not take it. The app could improve by letting the user pick which character to see. Got a little tired of 100 times of Star Wars.
Great app to make good brushing fun!
by MFinnerty on 2020/12/19 16:17
Kids really enjoy the brushing pictures and seeing what different stickers they can collect. Having so many different unlockable characters is a great feature!
Really helps with brushing
by amazon nickname on 2020/12/18 03:53
My kid loves to brush with this app.
Suggestions for Improvement
by Amaliabelle on 2021/08/29 05:10
We love this app but there are just a few things that would make a huge difference in improvement. One thing is this app is not shareable between devices. For example, I have my phone and my husbands phone but we don’t have all the same characters because the apps are totally separate to our devices. It would be really nice to be able to share the account over multiple devices. Sometimes I might be out of town and it is so disappointing to my kids if I forget to hit the brush button for them because even though they brushed at home with dad it didn’t count toward their special “streak” reward on my phone. They LOVE the “streak” reward and getting “extra” stickers. Sometimes they brush and I have not been with them with the app and even if I change the calendar to give them credit for brushing it doesn’t keep their “streak” going. Other than those few things they absolutely love this app. They love the features in the background they can click on, the music, the stickers, the characters, the “streak” rewards and seeing their progress. It’s been great for our family in so many ways it would just be nice if they could make at minimum the account shareable over multiple devices at least for the parents’ sake. Thanks!
Big disappointment.
by Z&Rsmom on 2018/01/02 05:58
A few months ago I decided to download this app for my twin toddlers since teeth brushing time was always an issue. The app worked awesome! My kids loved it and actually looked forward to brushing their teeth. I recommended it to all of my friends. My husband downloaded it too so each kid could brush at the same time and pick their own character. After an update, my husband lost all the characters and everything was locked except Mickey. Luckily I still had everything so it wasn’t that big of a deal, they just took turns. However, often the app wouldn’t even load which resulted in teeth brushing protests. A few updates later, I lost all the characters too and everything was locked except Mickey which didn’t go over very well with my 4 year old daughter that was looking forward to Minnie that night. We even went through all the work to scan purchased items to unlock characters to appease our disappointed kids only to find everything gone again the following day - including my sons whole profile. With all the crashes and now losing all the characters, my kids don’t even want to use the app anymore. Such a bummer. We really loved the app but it’s not a lot of fun to keep having to recreate profiles and unlock things over and over again. Please fix this and give us all of our characters back. If it started that way it would have been fine but you can’t just take everything away when it was already there. My kids were so disappointed :(
Sound problems
by Mokioki on 2020/07/05 14:33
I’ve been using this app for about 2 years. I have an iPhone 8. I’ve gone through frustration because I thought they had Winnie the Pooh characters, problems with long load times and scanning issues in the past. Now with this new update, the character selection screen is a lot better. They’ve added a new screen that lets you see how many times your child has brushed in 7 days and also 30 days. That’s only useful if you’re using the timer every time they brush (which we do brush, but don’t necessarily use the timer each time). I’m also happy to report that the long load times have disappeared. I’m still frustrated over the poor scanning feature. I’ve been trying to scan Cinderella for almost a year and still can’t get her to come up. I’m not willing to pay to unlock a character if I have the toothbrush right in front of me. I’ve also noticed recently that the sound has disappeared. I have to go into my child’s profile, hit the brush button and then pause when they get to the timer. Magically it turns on, but they miss the sound from the little video that plays before the timer starts so sometimes we have to go back to it. Please fix these issues. I like the app enough to use it each time, but these small issues make it difficult for me to want to use it every time.
Please update to make this app compatible with Xs! My kid doesn’t want to brush without the timer
by Maevenglower on 2018/10/10 13:40
So I literally almost regret buying this brand new phone because the app doesn’t work properly now. Honestly it wasn’t even something I thought about at the time of purchase, you tend to assume all your apps (especially one from Disney who has big bucks) will work. My son and I have made a ritual out of using this app as part of our morning routine and when it didn’t work yesterday he refused to brush his teeth. He’s 6. So today I deleted and reinstalled (after looking at the App Store and realizing my phone isn’t supported) to see if I could get anything. We were able to get the timer, but no sound. No stickers ( well, it was some WiFi symbol, my son looked at me and gave me a courtesy smile). All the purchases are lost and the restore button won’t work. Please, please Disney - if you are going to suggest to take my money (which I’m happy to pay for, if it helps my son develop these critical habits) and enter into my child’s morning routine, honor that. Maybe it’s a simple thing for you but not here at home to us. Update and remain compatible please!
Worked great until the update...
by ktdloels on 2018/10/03 04:46
As many recent reviewers have indicated this app worked well until the major update to newest version. Kids enjoyed it and enjoyed collecting rewards or unlocking additional characters AND willingly brushed their teeth. My kids had a few years’ worth of products and characters built up. After the update we lost any progress, characters, etc. that we previously had and were left with just Mickey and bb8 with no option to restore. The scan feature to add new products frequently does not work; it took me over 15 minutes to add a new character toothbrush tonight, which I only accomplished through sheer perseverance, long after kids were already done brushing. Other products I have previously bought have not scanned in either - no error message, just plain does not work most of the time. Used to work just fine with no problem prior to update. Very frustrating because that’s basically the point of the app to buy the products, scan them in, and enjoy them. When that doesn’t work seems to be no point purchasing a licensed oral b product over something else. Please bring back the old version.
Needs improvement, but does the job
by CS0119 on 2020/08/19 03:38
My daughter is 2 and really loves this app. That being said, as an adult, there are definitely areas that need to be worked on. The sound is inconsistent, to put it simply. Most often, I have to go into the settings, turn the sound off and back on again, just to be able to hear it. And considering the noise is a huge part of the “reward,” to have to do it over and over is a bit frustrating. Even doing so, it drops out, a LOT. Also, my darling daughter who had no idea what Star Wars is, loves the Storm Trooper avatar. I paid the 99 cents but this only gives you the avatar. She has figured out the “AR mode” and fully expects there to be a Storm Trooper! We purchased Rey as well and her AR mode is also BB-8. Please please make our purchase more worthwhile and add more AR features!!! Otherwise this app is very effective and keeps my daughter interactive throughout brushing, which before was so difficult! So thank you developers because is has really helped for it's intended purpose: beautiful pearly whites for my munchkin!
Kids love it, but I’m disappointed
by Rush's on 2020/01/13 20:40
First of all, let me say that my kids LOVE this app and it has made teeth brushing so much easier. HOWEVER, there are some big flaws with the app that I hope will be fixed. 1. It is REALLY difficult to scan products. I haven’t been able to get many products to scan, and a couple of the ones that did unlocked the wrong character (e.g., scanned a Belle toothbrush and unlocked Minnie). 2. The only ways to unlock new characters are to buy them for 0.99 or scan a product. This disappoints me because I feel like there should be a way for my kids to “earn” the characters after brushing their teeth consistently for a certain amount of time. I get around this by rewarding them with a new character myself after a set number of brushes, but I’m annoyed that I have to pay for it. 3. The app doesn’t work on my iPhone X. I can get picture but no sound. So I have to use my iPad. I really do love the concept of this app, but there are some huge issues with the execution.
Great for brushing, one big flaw
by Bookwurm10040 on 2019/10/14 15:44
Out 4yo doesn’t argue at toothbrush time anymore! App is easy to use, and he loves collecting the e-stickers in albums on the app. The music isn’t annoying. Babysitter downloaded it to her phone, too. One big flaw: We can’t scan my son’s Disney-branded toothbrush to “unlock” the character and it’s stickers. You pay more for the branded toothbrush heads, and using characters he likes — well, that was a big selling point for us. We’ve tried scanning his Dory toothbrush head a hundred times, following the instructions precisely, in different lighting, and the scan function just doesn’t work. Unless you want to pay extra AGAIN to unlock favorite character, don’t set up kid expectations that favorites will be available. Star Wars and Mickey/Minnie come free w app.
Kind of disappointed
by Mayh826 on 2018/08/31 00:19
I’ve heard about this app from lots of people, so decided to try it because we already had a few kids oral-b products. It worked great for a short time and my kids we excited, but after adding 2 characters for each of my children, the app now tells me it cannot scan any of the products I have or it scans, not with correct character (I.e. Cinderella scans, but takes me to Mickey Mouse). I bought a multi-pack of the character toothbrushes, which now we can certainly use to brush our teeth, but not unlock characters on the app. So we are stuck watching the same 2 characters. I’ve tried to scan products on both my phone and iPad, and have the same results on both, even after updates. Maybe next time, I’ll skip the expensive toothbrushes for another brand. I’ve tried visiting the help site, but that doesn’t work either. However, if anyone knows how to fix the problem, I’d be interested to hear, since my kids seem to enjoy the app.
New Update....new problems
by Mj............. on 2020/01/28 02:31
Update: I am able to purchase the new Frozen stickers but they are not the same quality as the others. I am hoping they get better. I am also still hoping they fix the other problems. I will not purchase Star Wars characters again just to access them on my device. Previous Review: Since the recent update I am unable to restore purchases made on my other devices. When I try to restore purchases, it just switches it to training mode. This has become a big headache because my husband unlocked new characters that I am unable to use when he is out of town. I have also been unable to purchase the Frozen 2 characters. I wish I hadn’t updated this app. A general criticism that wasn’t created by the update is the inability to have the training mode on for one child and off for another without changing it every time. I have looked into contacting someone about these problems but I don’t see that option. Hopefully they will read my review and fix soon!
When it works...
by Nanaberrii on 2020/08/12 08:53
Like many reviews said over the course of two years, this app is wonderful when it works. More than half the time, the music doesn’t work. I can usually get it back when I turn the setting on an off, but most of the time it won’t play sound from the cut screen or the brushing. I also just bought brand new Oral-B brushes whose characters are available in app, only to spend an hour of nothing but failed scans. Good thing their old toothbrushes still scan in the same setting, but it’s a moot point. There should be absolutely no reason why brand new toothbrushes will not scan. Pros: my kids brush for longer and more efficiently. They were cavity free, and I’m sure it’s got plenty to do with this app. Developers, please please PLEASE fix the issue with scanning and sound. Fix it in your next update, PLEASE. My kids would really like to brush with their new characters.
Needs bug fixes
by Hgfbgh on 2020/06/10 03:43
At first this was a great incentive for my kids to brush their teeth- they still love it and get excited to use the timer. However, the toothbrush images almost never scan, so I have had to get images emailed from customer service multiple times to unlock the characters. Even more frustrating is that every time we use the timer it takes increasingly more tries to get the timer to work. The “sticker” is just a blue WiFi image for the first 4, 5, or more times my kids try to brush. If we are in a hurry we do not have time to try five or more times which leads to some tears or worse when they are disappointed not to get to use the timer. Also, lately I have to open the app, close it, then open it again for the sound to work. So many bugs and room for improvement. PLEASE make some updates!!
There is no sound, but now I have it figured out!
by Jen.family10 on 2020/12/15 17:48
We have used this in the past and now my 5-year old wants to use it again. But there is not sound! Very frustrating troubleshooting it too! The instructions are not accurate. I’m ready to give up on it after trying off and on for a couple of months. Please correct the problems and let us know when it will start working again. —————— That was my original review. But yesterday my daughter said the sound was working! But then last night it wasn’t working again. Then I realized that my ringer was off and earlier that day I had my ringer on! So I turned my ringer back on and now the sound is up and running again. So TURN YOUR RINGER ON AND YOU WILL HAVE SOUND.
Great tool for kids, minor flaws
by Anmlkat on 2017/09/12 02:41
Let me say that this app is amazing for getting me and my children to brush their teeth for at least two minutes. It doesn't matter how often I brush teeth it always seems like it's two minutes when it's only been 30 seconds. There are a few things they could fix, like it would be nice to have a user profile so that if you had to wipe your phone it would remember the stickers you had. And every once in a while the program does glitch and it will give you just a blank sticker instead of an actual sticker. Nonetheless I give it a full five stars because nobody else out there has an app that's as good as this one for brushing our teeth!!! Thanks!
Worst App
by BeachmomME on 2019/12/23 12:48
Clearly the developers of this app do not have children of their own. First of all, I refuse to buy 3000 dental products in order for my kids to be able to access all the different characters. Once you unlock one, you should have access to all in the group. For example, you can’t access Dash in the Incredibles without buying it. Smart way for these app developers to make money! We have had to download this app four times due to glitches when updates occur. Each time, we have lost data, and the kids are so upset that all of their progress is lost. Not only that, the scan feature RARELY works! My daughter just got a Spider Man toothbrush at the dentist, and it’s Oral B, but will it scan? Nope! When the app does work, about 40% of the time, the kids get this weird timer symbol instead of the promised sticker. If I were Disney, I would reconsider associating my brand with an a app of this mediocre quality.
This is a fun app...when it works.
by KateL999 on 2019/06/07 17:32
I downloaded this app on a few of our devices (my iPhone 6, my husband’s iPhone 8 Plus, and my daughters old iPad). It worked on all 3 for a few months. I replaced my phone in the mean time and now have an iPhone XR...I try to open the app on it...it never gets past the opening screen. So I tried to open it on my daughter’s iPad today...it closed after the loading screen over and over. Another annoying issue with it is that I purchased one of the characters on my iPhone 6, but it did not transfer to any of our other devices. I’m not going to buy that character on each device. So I give it two stars because when it does actually load, it’s fun and my daughter loves it. And wants to brush her teeth more often just to use the app. But only two stars because it doesn’t work more than half the time🤨
Gets us brushing!
by SiQuE on 2019/09/08 02:20
I will start by saying this app has helped my child brush for the full 2 minutes. Plus it has her excited about brushing which wasn’t there before. My only con is that if you have a 4 yr old brushing twice a day to see a cool sticker, I don’t think it should repeat the stickers. I know you want in app purchases but I think you could do more with stickers. For example with the amount of options you have from the 4 Toy Story movies. Not just the fourth movie include the others to interest younger kids in 1-3. Thanks for the app and happy brushing to all!!
So frustrating!
by Sorchasonrise on 2017/11/13 01:27
My daughter had a years worth of stickers and different characters since we’d gone through so many toothbrushes. And then all of a sudden your app quit working, just froze up one day and refused to work. Made sure everything was updated, no use. After over a week of dealing with this we finally had to delete the app completely and reload it, there was no way to retrieve anything so a years worth of stickers were lost, and we were back to only having the Mickey character. Okay, my little got over being sad about that pretty quickly and was excited to get a new toothbrush and start again. Got another toothbrush and low and behold it won’t even scan! So I looked up to see if I could find some help online and now Finding Dory will no longer scan! Are you kidding me?! We’re done spending the money on Oral B toothbrushes just so we can use this useless app.
What happened?
by RCRich97 on 2020/08/04 18:05
This app used to work well, except for a scanning feature that is not user friendly. But over the last several months, the music and sound haven’t worked. I’ve had to go into settings and turn it off and back on. And even then only half the sound worked. But now the sound isn’t working at all. Total silence. Stickers used to be revealed no problem. Then if your WiFi wasn’t spectacular you’d just reveal a “sticker” of an hour glass and WiFi lines. Now it’s been weeks since a sticker has shown up. Internet speed can be 200 mbps, still just the hour glass and WiFi lines. No actual stickers. This app would still be useful if they fixed it. But as it stands it’s now completely useless. No music, no brushing sounds, no stickers revealed. What’s the point? 2 stars only because it used to work.
Scam!
by JTwin01 on 2018/05/02 02:45
I’ve had this app for a few years. My daughters had all the characters downloaded because we had bought so many Oral B products. We lost it all when they did the update this year and every character became locked. I told my daughters that we would just buy more toothbrushes and toothpaste. I bought three toothbrushes today: Minnie, Belle, and Cinderella. Minnie scanned fine, no problems. When I scanned Cinderella it kept the character as Mickey. We already had Belle unlocked so I scanned Cinderella under her to see if it would change Belle to Cinderella. Well, it changed the one princess that we had to Mickey! Talk about mad...my children had a fit! Just like another person leaving a review my husband and I both had the app on our phones. I’ll be removing the app and just using the regular timer on my phone. I feel like they just did all this to get people to buy more of their products.
Love the app but products won’t scan
by Suysvwjsbsb on 2018/07/15 17:54
Kids are obsessed with the app and earning their stickers. It definitely helps them brush longer and even got us buying Oral B products so they can unlock new sticker albums. However, we can’t get the app to recognize/scan the products to unlock the albums. Kids and parents are both frustrated, we’ve tried everything. I even checked on the Disney website that the images (Nemo & Dory) are still supported by app and they are. Also app failed to open 1 night and we’ve only been using it a few weeks. I was scared we would lose all stickers but thankfully it finally loaded after about 5 reboots. Please fix these glitches bc it really is great to get kids (and adults!) brushing longer and buying your products.
Works Ok, till you try to scan a new product.
by Hobnkob on 2018/03/14 16:02
This app comes with access to two characters, BB-8 and Mickey Mouse. It has worked great to cut down on the drama around brushing teeth (I have a 5 year old)... until last night, that is. I bought two new Oral B products online, the stages power electric tooth brush and a battery powered one for travel (we have a trip coming up). My son was VERY excited to scan them and get access to new characters. Well, the power toothbrush won’t scan (it is Nemo) and we’ve tried at least 20 times. The battery powered brush we got was BB-8 (I bought it online and didn’t get to pick the character) which also didn’t unlock any new characters because we already had access to BB-8. My son was devastated and refused to brush his teeth. It was awesome.
Frustrated
by MM&PR on 2018/06/07 07:32
I read the reviews here even with not great rate I try to give it a chance! last thursday I download this App because My daughter saw a commercial in disney Jr. channel everything was working good until monday night she try to brush her teeth that evening and de app pop a message saying the she can’t brush her teeth because she already did it! That was not true i’m with her every morning and every night to help her brush her teeth!!! In the morning work perfect but in the evening do not let her brush her teeth with the same message is the 3 night in a row the she is crying and disappointment because she want the entire star and stickers!!! She keep telling my husband please Daddy fixed!! Even I sent and email disney interacting support team, they suppose to reach me in72 hours in the mean time what i told to my daughter!!!! 😡
Great until the update
by SLoo13 on 2018/01/06 15:20
My 3 yo LOVES this app. It was the perfect way to get her to brush her teeth. She enjoyed unlocking new characters, dancing to the music while brushing and looking at her casts ticker collection afterward. I recommended this to all the parents I knew. And then I updated the app (to version 4.0.4) and EVERYTHING is gone. Her profile, her stickers and all the characters we unlocked. All gone. I contacted customer service and the response was to upgrade to version 4.0.4, the very version that caused the problem. Additionally, I was told I’d need to re scan (aka buy) each and every character again to be able to unlock them. I’m extremely disappointed and my 3 yo is devastated, refusing to brush with Mickey (the only character unlocked). I hope Disney and oral-B will be more cautious with their app updates from here on out.
Music Glitch
by MamaDee💓 on 2017/09/13 14:09
My daughter has been using this app for awhile now and before the most recent update I gladly would have given this app a 5 star rating. After the update however I'm being generous with 3 stars. I guess you could call it a combined average between my current opinion and original opinion. Since the most recent update whether she is using her Ariel toothbrush or Dory toothbrush we are only hearing sounds from, what I can only assume, Star Wars? Before as she was brushing it would play cute melodies from the movie connected with the toothbrush she was using. Now she doesn't even want to use the timer app half the time because she doesn't want to hear the noises. Hopefully this can be corrected soon because we really miss the music.
Worked great, but now it’s buggy
by Jessness3 on 2020/07/18 02:59
My daughter loves this but after the last few updates, it’s full of bugs. We get the same picture reveal each time, day after day. We even bought new characters in case we’d seen all the stickers but even then we still get the same reveal over and over. Sometimes we randomly get a pixelated WiFi symbol and timer icon in the reveal which is clearly a glitch. Also the sound doesn’t work. I’ve tried restarting the app but no luck. I can only get it to come on by going into the sound setting within the app and turning off then back on every time we use the app. Please fix! We’d love to continue using and haven’t found any other app that compares.
Do not listen to bad reviews here is why
by lolirock fan on 2019/04/11 22:31
I am a kid and even I figured out how to use this app. If the toothbrush isn’t working, then scan the toothpaste that it comes with. It may take a few seconds, but I promise you it will work. My mom couldn’t get it to work for my little brother. I looked closely and noticed that there was a picture of two toothbrushes and a picture of a toothpaste. I tried scanning the toothpaste and it worked. After my mom finished brushing her teeth, she scanned the toothpaste and it worked! (You scan the character on the toothpaste) If you watch the Eh Bee Family, you made right life choices!!!!😊
Pretty cool when it works...but it often doesn’t
by worldvsvenkman on 2019/12/02 14:10
The latest update has broken the app so that the brushing animation uncovers a generic photo with a timer and a Wifi signal. WORKAROUND: Stop the timer as soon as you see that image being uncovered and change to a different character. There doesn’t seem to be a rhyme or reason to what works and what doesn’t, but this often gets an actual sticker to unveil instead of the timer photo. If you don’t have multiple characters, changing to a different photo of that character might work (each character has three different “poses” to choose from). The app is very difficult when it comes to scanning new products. I’ve not been able to get it to work at all on the new Stormtrooper products. Maybe these issues will go away with the next update.
Great concept but gets annoying
by movielines on 2021/01/20 05:48
The goal of the app is great and worth putting up with the incessant requests to leave feedback. It encourages 2mins of brushing which is all that really matters. However, many of the ‘two times per day’ rewards don’t show up (I.e. only half a star) causing my kids to feel let down or disappointed by their efforts. Fortunately recent fixed resolved the ‘pictures not showing in the background’ and the need to manually start the background music have been resolved. Hopefully, they’ll also remove the request to rate the app after every brush. Bottom line, use it to get the kids to brush a full 2 mins but be prepared for the app not to reward some successes.
Issues from the get-go 👎🏻
by Kylllllle31417 on 2018/04/27 17:43
Downloaded the app and attempted to scan my son’s Ironman tooth brush. It never even worked. I tried 20+ times. Different angles, different distances away from the camera, put a solid sheet of paper behind the tooth brush. Nothing. He’s not really interested in Mickey, which is the only character available without scanning a purchased product - which we tried. He was really excited to see what happened when we scanned Ironman. Very disappointed. Update: just tried his Nemo tooth brush we purchased a few months ago. This one also did not work. The app is useless if a child can’t unlock the character they chose for their product. Unless they love Mickey Mouse, but even so, I can imagine with the one character it could get boring. But, hey, I wouldn’t know - we haven’t been able to use it 🤷🏻‍♀️
Terrible Customer Experience
by Heather_Br on 2020/03/15 07:41
I have the app on my phone and paid for characters, then purchased a device for my son and cannot transfer those characters to his device. Now, I cannot purchase new characters for his device. It keeps acting like it wants to go through, but never has. I’ve tried it literally ten times, and it never goes through. The bright side is that at least I’m not being charged. I then tried to go to customer service through the app to get help, and despite entering my birthday four times, I can’t get through. Then I go to the App Store, find the app, and go to the website for help, and I cannot find Magic Timer anywhere!! Omg! I cannot get any help or any answers. This app is cute and helpful, but the customer experience is crap. GIVE ME MY MONEY BACK OR LET ME TRANSFER THE CHARACTERS TO MY SON’S DEVICE!
I wanted to love this app
by Brittneyy92 on 2020/02/09 16:30
I started to give the app 2 stars but then I realized, it does make my kid brush her teeth, so I’ll give 3. Nonetheless, she didn’t even use this app for 5 days and pictures started duplicating. I starting to feel bad for her because she was enjoying it so much, so I bought her the Frozen package for $3.99 vs purchasing a toothbrush or toothpaste we don’t need yet. She has used Anna once, Elsa once and Olaf once, each one was the same picture. And not even a cute picture. It’s a silhouette of a deer and it says “I grew up in nature”. She is now not looking forward to using it because she assumes it’s just going to be the same picture and it’s no longer exciting. Very disappointed.
Amazing for autism
by Emma Banksworth on 2021/07/30 03:22
I’m an autistic adult and I got this app to help me understand how long I need to brush my teeth for. With all my sensory issues brushing my teeth is a big problem so at least I have something else to focus on then “I really hate how this feels.” I love cute looking things that this is exactly it. One thing I do wish was added was a section on flossing teeth and using mouthwash. I’m new to flossing and I understand how to do it and how long I should be doing it for. If you all could create a section for other teeth care, this app would be my absolute favorite (:
So frustrating!
by Mkutch821315 on 2017/12/29 23:04
My kids have been using this app for a couple of years, have collected tons of stickers and used to be able to choose any character they wanted, which was hugely motivating! All of a sudden, the “AR MODE” unlocked, which meant ALL of their characters were locked, ALL of the stickers they have earned over the years were gone, and they could only use Mickey or a Star Wars character. They got over it and used it for about a week. I was able to unlock Rapunzel by scanning a toothpaste we had. Lo and behold, a week after everything was deleted, the same thing happened and here we are again, two disappointed kids are back to square one! This app is quickly becoming extremely frustrating instead of the motivational app it once was!
Really?! You can't be any character anymore.
by R Lut on 2017/10/04 05:23
So the recent update locked all of the characters. My son is 5. He had a bunch of different characters and picked the one he wanted depending on which one was his favorite that day. Now you can only be Mickey and you have to unlock everything else. Really Disney?! This went to our favorite brushing app to the worst. My 5 year old doesn't care about unlocking new characters. All he wants to do is brush his teeth. Does unlocking characters mean buying all new products with characters on them or brushing enough times to earn a new character? Well neither is happening. My sons likes creating new characters and has 3 different Mickey brushers that he rotates through. I'm not buying Disney products to unlock new brushers. Bad idea either way.
Great concept, update glitches
by JessieR on 2017/09/30 15:35
I'm giving this a 2-star review because when the app works, I experience no issues and my son loves it! I haven't experienced the sticker issues others have expressed. My issue is that the app no longer works! It won't even open. I have deleted it and added it back. Still doesn't work. It will appear to open then I'll get a "connection lost" message and the option to retry or cancel. Retry NEVER works. I have tried to use wifi and date. It will not work on either. My son is so disappointed that this app doesn't work anymore. He is so motivated by the stickers and achievements. If you're going to make something for kids, make sure it is reliable and works!
Sounds don’t work, scanning is horrible
by Raptor_4 on 2020/09/06 14:46
This app used to be good. Scanning feature has never worked very well. I’ve tried getting characters over and over again but it doesn’t recognize them. For the last 6 months or more the stickers and music do not load. The only way the music loads is if I switch from WiFi to mobile network and back. I also have to restart the brushing timer no less than 5 times in order for the sticker to properly load. It’s really quite frustrating when I have my child ready to brush yet I’m fussing with the app, meanwhile they lose interest. Clearly after months of these issues the developer isn’t going to fix them.
AMAZING!
by Bacon Man News on 2018/12/05 12:14
Hi! This is Bacon Man news! I have something to tell about this app. I use this everyday and it helps my breath and makes the teeth healthier. No ads. Try it! Years of stickers, it just is great for kids. I’m mean I’m so happy, but this is great app to share, learn, and much more. I have had years of stickers, characters, such an amazing expiration with Oral-B Magic Timer. You should try it. No joke! You can also get cheep toothbrushes from Oral-B and Could also scan it. If there’s trouble with scan cam, contact Oral-B and it will be fixed. Well, that was Bacon Man’s news today! Good day!
This is amazing
by dimeind flower on 2020/05/13 14:40
I have been brushing for about 3 mounts now with the app and absolutely love it. I would also really appreciate it if they put one of my favorite characters, Pocahontas! Otherwise it is probably one of my fave apps on my I-pad. But there is one issue, I scanned my Elsa toothbrush and it gave me Anna. The next time I scanned I got Olaf. After a few more cries and trying to scan it finally gave me Elsa. I love this app and it has improved my brushing. A big shout out the oral-b for making this! Besides the issue that I talked about this app is amazing!
Great potential, but poor execution
by elara622 on 2018/05/15 02:46
This app worked great for a while but after accumulating many characters, the app stopped scanning new ones. No matter how many times I try, I cannot get our new products to scan. You also cannot create an account to save your profile across devices, so when we purchase a new ipad in the near future we will lose all our characters and stickers. This app has great potential but it's clear they are unwilling to provide any support for the app after reading many reviews with similar complaints that go way back. It's really just a scam to sell more products. Oh, and be sure to check the "retired" products hidden in the FAQ's before buying new products because not all products will even scan.
Latest update broke it
by Super daddy204 on 2019/12/17 06:29
Unhappy with last update. Like others have stated, the picture it uncovers is a timer with a wi-fi logo. My 4 yr old doesn’t like how it fails to create a picture while brushing, and now it seems you can’t even get a picture with any character in the app. Hopefully the next app update will fix this. Sooo much All of the stickers my child has earned aren’t there anymore. All we see is a timer with the Wifi logo. So, hopefully the next app update will be soon and will fix it!
Disappointed
by Britt-manager on 2019/01/19 14:09
Have been looking for ways to help encourage my son to brushing his teeth more, I love the functionality of the app and the excitement I get while my son is brushing his teeth, however he keeps creating a new user instead of using his and there is no way to delete the extra users as he is my only child, can we get this fixed? That is my biggest issue! Edit: If there is a way to make the timer 2 mins instead of 1 min that would be great, could we make that happen. I’ve noticed that the users issue was fixed, thanks!
If only it worked
by Edie2008 on 2021/01/29 02:45
My kids love this app. I hate it. The music randomly works one day and not the next; there is no rhyme or reason. I think the “scan your product” is an out and out scam. Every character we have, I’ve had to purchase. I’ve never been able to get it to “capture” the product. “Hold it 3 inches away and move slowly until you are 1 inch away”? Nonsense. One inch away it is blurry and reading nothing. And yes I’m in a well lit area and know how to operate my phone. They have a “customer service” link that takes you to a repeat of the app’s FAQs and offers no service whatsoever. I expect far more of Disney. I’m on the market for a different toothbrush timer. Only wish I could get the money back that I wasted on this one.
Kids love it, but money is sunk on one device
by Jules732 on 2019/08/22 20:56
This app really motivates my kids to brush for the full two minutes. My problem is that I purchased several packages to unlock the different Disney characters for my kids on my old phone. Now that they have their own iPads, I tried to download it on their devices using my account. Even doing that didn’t allow me to restore my purchases. I just noticed in their description that you can share the app on 6 devices, but in-app purchases cannot be shared. What? So I have to buy them on EACH device? That’s such a relief off. Not a happy customer. Buyer, beware.
Very SLOW after recent updates!!
by hacknfrack on 2019/10/17 12:03
Apparently this app was updated to run on an iPhone 3 because it takes a good 20 seconds to get between menus. Fortunately, the timer runs at the right speed, but the lag between menus is frustrating for kids and parents alike. The fact that characters come on go is also an annoyance. The profiles on my wife’s phone have different character options than on mine. Assuming you can get past the two minutes of waiting through menus to get to the two minute timer and okay with inconsistencies between apps on different phones, then it works.
Used to be great, hasn’t worked in months
by RayTheTank45 on 2020/01/13 15:37
It’s unfortunate to give this app 1 star because when it works, it was wonderful. My kid loved to brush his teeth to see what sticker he was going to get. We collected a bunch of different characters so he never got bored. Now the picture is a wifi symbol and doesn’t even add it to his book. With all the negative reviews over the past couple of months, I’m surprised Oral B hasn’t tried to fix it. We’ll be looking for something else. So if you’re thinking about this app, don’t bother until they get it fixed.
Unable to Open
by Alex4686 on 2020/12/10 03:04
We have loved the app up until now. We have been using it a couple years, gathered all the characters and have accumulated a lot of stickers. I recently upgraded my phone and the app won’t even go past the title screen. I refuse to delete the app and reinstall because I know everything will be lost and we will have to start all over, leaving some disappointed kids and even more frustrated mom. Everything should be seamless when switching phones and this app never seems to be the case. Update: Still not able to open the app. Got a notification when trying tonight to see if the issue had been fixed regarding backing up the app. When I clicked “allow”, nothing happened. Second update: Disappointed. After a couple months not being able to use the app, hoping it could be fixed, I finally deleted it and reinstalled the app. The price I paid was losing everything. All the stickers and all the characters we had collected over the course of having the app are just gone and we are left to starting over.
Absolutely love it 💖
by The grizzzz on 2021/08/17 22:56
I decided to download this app for free to making brushing more fun. Each time I complete a 2 minute brushing session, I earn a new sticker, and I can also earn achievements for a good brushing. I always brush twice a day for 2 minutes with this magic timer app and my favorites are Rapunzel, Belle, Cinderella, Ariel, and Jasmine, can you add Snow White and Aurora to the princess collection? And I also want It’s a small world characters, stickers and brushing session please. Can you make those brushing products? Thanks.
Great app...until the latest update :/
by cdonofrio74 on 2018/03/20 02:56
So we had unlocked nearly all the characters and then came the latest update...and we were back to square one as though we had just downloaded the app for the very first time having lost ALL our sticker books and progress, highly upsetting & frustrating for a 6 year old. And now we have bought new toothbrushes and these won’t even scan...I would love to give the app a 5* review as both my 6 year old & 2 year old love it, but the bugs have become a huge headache. We will continue to use it because my son insists he can’t brush without it, but I sure hope improvements are on the way...
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App name
Disney Magic Timer by Oral-B
Description
• 90% of kids brush longer with the Disney Magic Timer app by Oral-B • Featured as “Best new App” for “Kids” • # 1 Downloaded free app for kids “Ages 6 to 8” on iPhone in the US and 40 other countries • # 2 Downloaded free app in “Health & Fitness” on iPad in the US Bring more fun to your daily brushing routine with Disney Magic Timer by Oral-B! Now featuring twenty-three of your favorite Disney, Marvel and Star Wars characters, use this app to seamlessly encourage your kids to brush longer. Longer, happier brushing for your little one is just a download away! All it takes is three simple steps: 1. Download the Disney Magic Timer app by Oral-B 2. Scan any Crest or Oral-B Pro-Health Stages product with your iPad, iPhone or iTouch 3. Reveal more fun and let the brushing begin. See how it works: http://www.oralb.com/stages/disney-timer-app ***Characters featured in this app: • Nemo • Dory • Olaf • Elsa • Anna • Darth Vader • Yoda • Storm Trooper • Belle • Ariel • Cinderella • Rapunzel • Thor • Iron Man • Hulk • Captain America • Lightning McQueen • Dusty • Doc McStuffins • Mickey Mouse • Minnie Mouse • Tinker Bell ***Compatible with any Crest or Oral-B Pro-Health Stages products. *** Compatible with iTouch, iPad Air 2, iPad Air, iPad Mini, iPad 3, iPad 4, iPad 5, iPhone X, iPhone, 8+, iPhone 8, iPhone, 7+, iPhone 7, iPhone, 6+, iPhone 6, iPhone5s, iPhone 5c, iPhone5, iPhone 4s, iPod Touch 5 and iPod Touch 4. Before you download this experience, please consider that this app contains in-app purchases that cost real money. This app will use your device camera for scanning any Crest or Oral-B Pro-Health Stages product to unlock sticker books. This app also allows content to be saved to external storage. If you’re experiencing difficulties with audio, please check the audio settings with your device to see if your device is muted. For assistance, please visit our customer care FAQ page here: https://help.disney.com/en_US/Apps/Disney-Magic-Timer Privacy Policy – https://privacy.thewaltdisneycompany.com/en/ Terms of Use – http://disneytermsofuse.com Your California Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/ Do Not Sell My Info: https://privacy.thewaltdisneycompany.com/en/dnsmi/
Update doesn’t work
by SK6113 on 2021/09/09 01:32
Update doesn’t work with my phone. I have a crying kid and I can’t revert to the last version. Zero star rating would be more appropriate.
Suggestions for Improvement
by Amaliabelle on 2021/08/29 05:10
We love this app but there are just a few things that would make a huge difference in improvement. One thing is this app is not shareable between devices. For example, I have my phone and my husbands phone but we don’t have all the same characters because the apps are totally separate to our devices. It would be really nice to be able to share the account over multiple devices. Sometimes I might be out of town and it is so disappointing to my kids if I forget to hit the brush button for them because even though they brushed at home with dad it didn’t count toward their special “streak” reward on my phone. They LOVE the “streak” reward and getting “extra” stickers. Sometimes they brush and I have not been with them with the app and even if I change the calendar to give them credit for brushing it doesn’t keep their “streak” going. Other than those few things they absolutely love this app. They love the features in the background they can click on, the music, the stickers, the characters, the “streak” rewards and seeing their progress. It’s been great for our family in so many ways it would just be nice if they could make at minimum the account shareable over multiple devices at least for the parents’ sake. Thanks!
Stupid
by Pac man80 on 2021/08/24 01:37
The camera doesn’t work
Absolutely love it 💖
by The grizzzz on 2021/08/17 22:56
I decided to download this app for free to making brushing more fun. Each time I complete a 2 minute brushing session, I earn a new sticker, and I can also earn achievements for a good brushing. I always brush twice a day for 2 minutes with this magic timer app and my favorites are Rapunzel, Belle, Cinderella, Ariel, and Jasmine, can you add Snow White and Aurora to the princess collection? And I also want It’s a small world characters, stickers and brushing session please. Can you make those brushing products? Thanks.
Mickey app
by jessical04 on 2021/08/07 23:55
We like it but would be best if it was even more interactive. Maybe showed the teeth actually getting clean while we brushed.
Omg
by hdgehshdgdh on 2021/08/03 18:40
My younger sister loves this app! It makes her exited to brush her teeth! If you have any kids, I 100% recommend this app!
Amazing for autism
by Emma Banksworth on 2021/07/30 03:22
I’m an autistic adult and I got this app to help me understand how long I need to brush my teeth for. With all my sensory issues brushing my teeth is a big problem so at least I have something else to focus on then “I really hate how this feels.” I love cute looking things that this is exactly it. One thing I do wish was added was a section on flossing teeth and using mouthwash. I’m new to flossing and I understand how to do it and how long I should be doing it for. If you all could create a section for other teeth care, this app would be my absolute favorite (:
😡😡😡😡😡😡😡😡
by Jay2bell on 2021/07/29 21:11
Crap
Won’t scan
by Shortyism on 2021/07/27 22:45
I just bought the oral b brush and downloaded this app hoping that it will encourage him to brush more. No matter what I do it won’t scan the character. I’m following the directions but nothing is happening. It just keeps telling me to try again. Please fix this. My son was so excited to get this toothbrush.
Nice game
by funhpinbinvubcyg on 2021/07/20 04:47
Nice game
Good app until the update
by Ny-JB on 2021/07/17 00:05
My kids loved the old app. Just updated from an iPhone 7 to iPhone 12 Pro and was forced to update the app. It would not start up (froze on title screen) after the update, and I was forced to delete and re-install. We lost all of our in-app purchases (e.g. Star Wars and Marvel characters among others) and the kids lost all of their “stickers” from many months of using. Very frustrating!
Awesome App!
by Laura Gottschall on 2021/07/14 03:59
So my 6 year old son really likes this app. It’s very important to him to get his full stars ⭐️ (brushing morning AND night). He’s so passionate about it he made all of us a profile (he is Star Wars character, 3 year old Joseph is Mickey Mouse, Kalea and I are Minnie Mouse) and reminds us to brush our teeth to get our stars ⭐️. Tonight we brushed our teeth together to the app. He went to bed happy 😁 It’s the little things in life but yet so big ❤️
Scanning is unsuccessful
by Jennhannah08 on 2021/07/14 01:35
While the concept of this app is great, we have had zero luck when we have tried to scan our toothbrushes. It seems we aren’t the only ones who have had this issue so you would think they would fix the problem. I’ve tried different products and none are scanning to unlock features and stickers. I don’t want to pay when it can be scanned and unlocked. Can someone help me or is this a lost cause?
Unable to scan new products
by Sammypags on 2021/07/13 02:18
My child loves this app but we have tried to scan two new character toothbrushes since starting and neither will scan. We tried on my iPhone X and my husband’s iPhone 12 and on multiple surfaces with ample lighting. So that makes this app disappointing because I refuse to buy new characters, especially after reading previous reviews.
Hi
by 7490880@&$ on 2021/07/09 23:39
Hi
App is okay
by RaeSauce2000 on 2021/07/05 06:14
I like the app! I really think it’s awesome it’s like perfect for my son it helps him brush better and longer but… when I use the app in the morning and then use it for the evening the same picture always shows up and sure enough it didn’t log his second round of brushing so therefore he only earns half of a star instead of a full star. It literally has happened like so many times. It’s a bit frustrating for both of us since he really like to get on streaks and then, “Surprise! Happy birthday!”…. the app didn’t count it. Isn’t it cute. Adorable in fact.
Glitchy
by Mrs.Stockham💕 on 2021/06/30 17:12
My son loves this app and it definitely has helped him brush for a longer amount of time. However, the music doesn’t work at all. I have tried uninstalling and reinstalling but that hasn’t helped. He mentions every time “music is broken...” so that’s a bummer. Also, even though he is brushing twice per day it is only recognizing once per day. He is supposed to get a sticker each time he brushes and save them all in the sticker album...but only two stickers are ever saved! Super frustrating but aside from all that, he still loves it so for now we are still using the app while he brushes.
Scanning is terrible
by Crafty85 on 2021/06/26 17:53
Good concept to get kids brushing teeth. Scanner does not work at all and the only way to unlock the characters they want is to scan!!! Update needed
Amazing
by dockadoo on 2021/06/19 02:22
It’s amazing good for remembering to brush for 2 minutes
Great app, but one problem
by Starrla1979 on 2021/06/18 16:05
This is a great app to help keep up with your child’s (children’s) brushing. But if you ever have to take your phone back to factory or have to get a new one/replacement, you can’t sync or save your info so that it can be transferred to the new device. That would be a great feature! Otherwise, all that hard work is down the drain trying to get all the characters and stickers.
Leah
by Leelee3303 on 2021/06/17 11:44
My kids teeth are so nice thank you so much
Great app
by i love jonny cash on 2021/06/15 12:26
I love this app some much I use to not like brushing my teeth but now it helps me want to have a good time and want to brush my teeth.
Amazing
by Ashlynpatricio on 2021/06/15 00:56
I love this app I love scanning my toothbrush it makes my daughter have fun when brushing her teeth. She had brusheez before and it bored her. I’m glad she has learned to love it.
👍🏻👍🏻👍🏻👍🏻👍🏻
by chicky bean on 2021/06/13 15:11
BEST APP EVER!!!!!!!!!!!👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
I love this app
by gigs memo on 2021/06/11 04:13
I loveeeeeeee this app I’m kinda a beginner but it’s super fun And it’s worth it .
Awesome
by Doors mean on 2021/06/08 01:24
It is awesome
Great
by cafrdesghunihvrde on 2021/06/03 00:30
Great
No sound on iPhone 12
by MandaPandaReview on 2021/05/24 01:59
Sound doesn’t work
Waiting
by the lemmes on 2021/05/17 16:06
We love magic timer, why do we have to wait until we unlock the mandolin stuff??
OMG get this app
by dhehaosbsh1647293 on 2021/05/05 23:40
It takes a few months to get it all set up and ready but I say it’s worth it she’s been brushing for like two seconds every day and when we bought this app she’s been rushing for at least 1:40 minutes
HELP with AR Mode!
by mrsnockandprimer on 2021/05/04 01:15
How do we switch from BB8 to the other (paid to be) unlocked characters in AR mode? I would love to update the star review if there is a simple way to change characters.
Good app but won’t scan
by lluvya14 on 2021/05/02 01:21
Our daughter likes using the app to brush her teeth but nearly every time we try to scan a new toothbrush with her iPad, it doesn’t work. We’ve tried getting really close, far back, and everything in between. Have moved the camera around on the brush but nothing. Seems lucky if we ever get one brush to be scanned. Can you fix the scanning feature so it works better??
Will. Not. Scan.
by meggo 19 on 2021/05/01 14:50
And when it does sometimes it will tell you that they dont have that character anymore 😡😡😡😡😡😡 They want you to buy their toothbrushes and then also pay to unlock the characters you want to brush with because their scanning tech does not work. There is no setting to support no matter how many times you try to scan an item.
Review
by cool petey on 2021/04/29 00:02
Love it
We love it!
by elisentheo1004 on 2021/04/28 23:34
We love this app because it makes brushing fun! We love seeing the cool pictures at the end of each brushing session!
Needs more pictures
by Warddx on 2021/04/21 00:23
We bought the Frozen 2 characters and were disappointed to find that they didn’t have their own sticker books. That, and there are only 22 stickers in which none are from the movie or any related books like other Princesses are. Please add more Frozen 2 content.
Buggy
by Trevor7 on 2021/04/18 03:47
Only awards one sticker and only says my son brushed once a day no matter how many times he brushes.
Scanning never works
by anonymous4634 on 2021/04/09 01:42
Been using this on and off for years. I never know which brushes are eligible, most aren’t, and it takes several attempts to successfully scan a brush when it does work. We’ve gone through a lot of oral-b toothbrushes and only two have ever worked
Characters Don’t Unlock
by sb4757382957 on 2021/04/05 23:51
My kids love this app but there have been multiple occasions where we can’t buy a character - seems like a bug in the app. We can’t purchase Raya and Tuktuk right now; previously, we were unable to purchase Sully. My kids are always disappointed when this happens.
Doesn’t work for Disney Pixar characters
by Starfish ! on 2021/04/05 18:16
My daughter has the princesses which works great but my son chose the Pixar brush cause he loves incredibles how disappointing for him to have his character not appear when his sisters does. Bad call on Oral-B/Disney for not including all Disney characters they have available on their tooth brushes. Kids have only been using a few days they seem interested in seeing the pictures appear after brushing but IDK how long it will hold their interest
Fun app but scanner doesn’t work great
by RachaelHime on 2021/04/02 02:50
My kids love the app, and being fans of Disney they love the characters and stickers that come with them. However, the product scanner needs much improvement. I usually have to email tech support for assistance (who are very helpful and responsive thankfully) as 1/2 the time I can never get the product to scan.
🐭:)
by bab ban on 2021/04/01 14:42
I love this
Awesome app!
by KatR08 on 2021/03/26 00:19
My daughter used to fight me every day to brush her teeth, now with the app, she wants to brush 3-4x a day!
Only One Minute; Large App
by MamaMartin1315243767 on 2021/03/23 23:52
I had to delete this from my iPhone 5 because the app is too big. But when I re-downloaded it onto my iPad, I was disappointed to see that the brushing time has been reduced to one minute. The ADA recommends two minutes of brushing. This app used to have two minutes of brushing. Why would you make a health app less healthy?!?
Tooth brushes won’t scan
by Jennie06 on 2021/03/23 00:55
It seems like a great concept but the toothbrushes won’t scan. It’s so frustrating! Help! And he’s I’ve read the faq section.
Awesome
by nutmeg1512 on 2021/03/22 12:47
My little brother loves to brush his teeth every day because this app makes it fun for him!
Best app ever
by 🦄😁😁😁 on 2021/03/22 04:00
Best app ever my kids brush 2 a day now and they enjoy the pics
Loved it until it stopped scanning new toothbrushed
by MayraO-A on 2021/03/17 04:48
This app really helped my daughter withher brushing. At first we used the included minnie mouse but she loved it so much we got her a belle toothbrush. Once that needed replacing we got jer the new Raya and the last dragon toothbrush but it will not recognize it! Im frustrated because we could have gone for a cheaper brush had I known it doesnt add to its inventory. Now my daughter doesn’t want to use the brush without the app but Im not spending any more money on this thing.
Get it!
by LindseyLannin on 2021/03/17 00:40
I’ve tried everything to get my son to brush his teeth and this is the only thing that has worked!
I love it
by i love max good name on 2021/03/16 01:50
Though I do wish that I could have more Star Wars people and it is repetitive live y’all but make inprovments
Disappointing
by K8mac on 2021/03/16 00:26
It’s cute and I like the idea of a reward for good brushing. But my daughter is distracted by the app rather than it keeping her focused on brushing. I had hope it would do more to teach proper brushing technique, rather than just be another gimmick. I can just as easily set a timer on my phone and not worry about her being focused more on the characters than her mouth.
Not working
by moabird on 2021/03/15 03:09
Worked good until it just stopped a few days ago. The app won’t work on my phone or iPad. It’s frustrating as my son was really motivated by the stickers.
Increased brushing time with less of a battle
by ajs314 on 2021/03/15 00:36
Kids are more willing and excited to brush and brush for a longer period of time. Con-it's difficult to scan the toothbrush!
No sound
by Nikkithurbs on 2021/03/10 05:29
I’ve tried everything and there’s no sound.
Scanner the products is a very futile exercise
by Stardance808 on 2021/03/08 03:33
It’s extremely hard to scan the products. I’ve only been able to scan 1 product and it was just pure dumb luck that I was able to do it. Save your sanity and forget this dumb thing.
No sound
by acsound on 2021/03/08 01:37
I have tried to re-download the app thinking the sound will work on my new iPhone but it does not. My child is bored with the app because there is no sound!!!!
Awesome
by mr.delilla on 2021/03/07 01:09
Great tool for getting my kids to brush just wish there was a way to sink a across different devices
Best game
by short circuit chlo boe on 2021/03/05 13:34
You can change your name on it and also you can change the pictures. I made it Star Wars
Spent $20 in the app, got a new phone—have to buy everything again
by never again, disney on 2021/02/22 22:42
Since getting the app we’ve slowly spent more than $20 on characters. It’s insidious. But fine, I thought, because we will use this for a long time. I just upgraded to an iPhone 12 and nothing works. The app won’t even launch from my backup. When I delete the app and reinstall it, none of my profiles or purchases are there and there is no way to get them. It is beyond frustrating. I’ve emailed tech support and have not received a response yet.
Get them brushing
by Runner5216 on 2021/02/22 01:07
Keeps the kiddos going for the full 2 minutes.
Froze
by Sajar3mbo2 on 2021/02/21 13:35
I had purchased a few items and the app crashed and I was never able to restore quite a few of them
Best app for brushing teeth
by Abby follow on recolor on 2021/02/21 06:30
My child loves it that even I do it🦄👍☃️
Looove it!!!
by Mrs.Mansfield on 2021/02/13 04:18
It’s made brushing teeth soooo much more exciting for my littles. Just wish there was a way to retrieve lost stickers 😬accidentally deleted their profile and it made them start all over and they lost their stickers.
First time user
by mirbrooke on 2021/02/13 03:58
Hi! We just used this app for the first time! My daughter loves it but i did have one quick question! Does this app sync with your tooth brush via Bluetooth? Is there a way to put in the serial number off the tooth brush and have it actually connected to the app?
Not all toothbrushes scan even if advertised compatible
by AlaskaChild on 2021/02/12 05:09
Not all toothbrushes will scan even if the package says it’s compatible. My daughter was beyond upset that her new Moana toothbrush did not add Moana to the app. It won’t even scan even though the box said it’s compatible with the app. Please fix this.
My kids love it
by lisacouchto5Oma on 2021/02/12 02:08
Can’t figure out how to adjust the volume
Doesn’t save progress
by Ashlikarope on 2021/02/07 02:14
My daughter brushes every morning and night but the stars aren’t saving and she is disappointed that due to her progress not being saved she keeps getting the same images. Great concept but without progress my daughter is losing interest.
Wow
by pikachux1114 from roblox on 2021/02/02 12:38
I think this is cool you should download this app
Perfect
by stormie-1 on 2021/02/01 14:46
My little one loves it! She’s four and it really helps her brush plenty of time . It helps her take time to focus on different spots in her mouth. Very highly recommend.
Uhhhhhhhhhhhhh ok?
by BrianMagic on 2021/01/30 15:26
So I used this app when I was 4/5 and... it sucked. I reckon end anyone who reads this to click off turn off your phone and look at your self in the merrior. DO NOT GET THIS GAME
If only it worked
by Edie2008 on 2021/01/29 02:45
My kids love this app. I hate it. The music randomly works one day and not the next; there is no rhyme or reason. I think the “scan your product” is an out and out scam. Every character we have, I’ve had to purchase. I’ve never been able to get it to “capture” the product. “Hold it 3 inches away and move slowly until you are 1 inch away”? Nonsense. One inch away it is blurry and reading nothing. And yes I’m in a well lit area and know how to operate my phone. They have a “customer service” link that takes you to a repeat of the app’s FAQs and offers no service whatsoever. I expect far more of Disney. I’m on the market for a different toothbrush timer. Only wish I could get the money back that I wasted on this one.
Kid’s review: age 6
by FMHood on 2021/01/28 02:29
I like this app because it has pictures and I like dancing to the music.
Terrible
by MrsFlo3 on 2021/01/26 17:02
This app will never scan the products! Very frustrating.
Great app
by Muzi18woo11 on 2021/01/26 04:17
My kids love it.
Fun app but pictures keep repeating
by Meenabasha on 2021/01/25 13:23
The app is a favorite of my 4 year old. But man there is constant disappointment when the pictures keep repeating. Often on the same day.
My Son’s Favorite App
by Char882 on 2021/01/24 20:46
My son now looks forward to brushing his teeth. We like the AR photo feature. He enjoys all the stickers we get for brushing his teeth. Haven’t had any problems yet. We’ve been using it since October.
The results!
by beylover47 on 2021/01/23 17:04
When I got this I was so happy, and after a few days and months my teeth were so white that it shined I would recommend this
Great concept but gets annoying
by movielines on 2021/01/20 05:48
The goal of the app is great and worth putting up with the incessant requests to leave feedback. It encourages 2mins of brushing which is all that really matters. However, many of the ‘two times per day’ rewards don’t show up (I.e. only half a star) causing my kids to feel let down or disappointed by their efforts. Fortunately recent fixed resolved the ‘pictures not showing in the background’ and the need to manually start the background music have been resolved. Hopefully, they’ll also remove the request to rate the app after every brush. Bottom line, use it to get the kids to brush a full 2 mins but be prepared for the app not to reward some successes.
Doesn’t work properly
by Hocklu on 2021/01/19 06:18
Sometimes my kid doesn’t get the second sticker of the day even though she brushed. Restart the app doesn’t help in this issue.
Great
by Early in the morning on 2021/01/18 16:48
My daughter has been using for about 3/4 years. Have no major complaints
Very disappointed!
by AmyLou524 on 2021/01/18 01:57
Sound doesn’t work and toothbrush won’t scan.
Great
by gfgfgvhgv on 2021/01/16 14:31
I do not brush a lot so my mom got me this and it is really helping
Great app
by cadyfamily on 2021/01/16 03:04
I think that my Kids’s think it could be better but it’s great for now
Good app, annoying feedback popup
by AntonD4875336789 on 2021/01/11 17:24
It’s a nice app and kids love it but for some reason developers think i should be sharing my feedback every 3-4 time i use it. I already tried “liking” the app but it keeps coming back... Sending a complaint to the developer results in a long list of what must “make sure” and endless pingpong of requests instead of fixing a very simple issue.
Sticker Image loading issues
by Fiancé snores like crazy on 2021/01/10 03:25
Love this app but the “stickers” don’t load properly most nights and my children get frustrated.
Stickers missing
by kristy111782 on 2021/01/10 01:54
Some stickers my daughter earned disappeared or don’t save. Otherwise fun and cute.
Stop asking me to review
by BOF Statistician on 2021/01/06 05:27
Everytime we brush the app asks me to review or email support. I’ve done both but it still asks everytime and they make it difficult to just tap X to close out. Lots of bugs with not taking the first brush of the day and then repeating the sticker and giving half a star at night.
Some bugs but gets kids brushing
by Timcstaken on 2021/01/06 01:49
The app responds really slowly and s on me times not at all. When I need to change a brushed, the back button doesn’t work until I select some kind of edit to the current brushed. Changing avatars is slow. On the positive side, my kids are brushing well and commenting on how fresh their teeth feel.
Many small bugs
by Collder on 2021/01/05 05:29
When app saved in ram from evening - at next morning the date in app is not changing. Animation is not smooth as supposed to be. In some cases button animations are skipped when pushed. The app feels so heavy to run.
Okay
by Original wing nut on 2021/01/04 11:30
Okay app, he loves the Star Wars feature. Still a little childish. Unable to scan the toothbrush.
Boring
by master toe on 2021/01/01 06:19
This app is boring. The sticker is the same every single time my child brush her teeth and the sticker does not even look nice. I bought the oral b Disney toothbrush because my friend told me every time my child brush she earns points to play a small game. I asked her again, she gave me the wrong ìnfo. She had the sonic care. I think it will be better. Only use this app as a timer. I can find a better time that is more kid friendly. So disappointed. Hope they will improve the app features
Such a good app
by NajaPlemet on 2020/12/31 04:40
My kids love brushing their teeth now! And we love Disney!
Excellent
by Dee357Pat on 2020/12/31 03:46
I love how this app gives kids so many different things to look for. From the picture that’s being revealed as you brush, to the toothbrush brushing the bubbles away to show the picture. Different themes, toothbrush colors schemes, different characters. The timer is my favorite part, It shows them the length of 2 minutes. So seeing numbers count down is something I think is helpful. Overall I’m very satisfied and love it! I highly recommend this app for kids.
Amazing!
by AmazingParentalGuardian on 2020/12/30 17:38
My son finally brushing his teeth!
Sound problems
by Lapdhde on 2020/12/27 06:32
The app is a great idea and my son likes using it to time his brushing. Unfortunately, the sound almost never works.
Nice app but a lot of bugs
by Aloochips on 2020/12/23 02:40
My daughter loves brushing now.....but the app doesn't always work, like today after getting the latest update. Not fun to deal with impatient four year old who doesn't understand why technology won't work all the time! Update: dropped from 2 stars to 1–we are still using it at 6 years old but it will not scan characters from Oral B Disney products. This is frustrating. Why hasn’t it been improved in 2 years?!?! Still using it at 8 years old. Working on getting her to consistently brush 2xs day. Great to have a 10 day flag to work towards. Suddenly it disappeared right before warming it. That does NOT help with the lesson at all.
Great for kids who don’t like brushing their teeth
by Kelrios18 on 2020/12/19 16:48
Brushing my daughters teeth always took 10 minutes of arguing, she never wanted to do it. Since her dentist recommended this app I’ve had no problems, she will gladly do it. I tried scanning their Moana toothpaste but it would not take it. The app could improve by letting the user pick which character to see. Got a little tired of 100 times of Star Wars.
Great app to make good brushing fun!
by MFinnerty on 2020/12/19 16:17
Kids really enjoy the brushing pictures and seeing what different stickers they can collect. Having so many different unlockable characters is a great feature!
Really helps with brushing
by amazon nickname on 2020/12/18 03:53
My kid loves to brush with this app.
Suggestions for Improvement
by Amaliabelle on 2021/08/29 05:10
We love this app but there are just a few things that would make a huge difference in improvement. One thing is this app is not shareable between devices. For example, I have my phone and my husbands phone but we don’t have all the same characters because the apps are totally separate to our devices. It would be really nice to be able to share the account over multiple devices. Sometimes I might be out of town and it is so disappointing to my kids if I forget to hit the brush button for them because even though they brushed at home with dad it didn’t count toward their special “streak” reward on my phone. They LOVE the “streak” reward and getting “extra” stickers. Sometimes they brush and I have not been with them with the app and even if I change the calendar to give them credit for brushing it doesn’t keep their “streak” going. Other than those few things they absolutely love this app. They love the features in the background they can click on, the music, the stickers, the characters, the “streak” rewards and seeing their progress. It’s been great for our family in so many ways it would just be nice if they could make at minimum the account shareable over multiple devices at least for the parents’ sake. Thanks!
Big disappointment.
by Z&Rsmom on 2018/01/02 05:58
A few months ago I decided to download this app for my twin toddlers since teeth brushing time was always an issue. The app worked awesome! My kids loved it and actually looked forward to brushing their teeth. I recommended it to all of my friends. My husband downloaded it too so each kid could brush at the same time and pick their own character. After an update, my husband lost all the characters and everything was locked except Mickey. Luckily I still had everything so it wasn’t that big of a deal, they just took turns. However, often the app wouldn’t even load which resulted in teeth brushing protests. A few updates later, I lost all the characters too and everything was locked except Mickey which didn’t go over very well with my 4 year old daughter that was looking forward to Minnie that night. We even went through all the work to scan purchased items to unlock characters to appease our disappointed kids only to find everything gone again the following day - including my sons whole profile. With all the crashes and now losing all the characters, my kids don’t even want to use the app anymore. Such a bummer. We really loved the app but it’s not a lot of fun to keep having to recreate profiles and unlock things over and over again. Please fix this and give us all of our characters back. If it started that way it would have been fine but you can’t just take everything away when it was already there. My kids were so disappointed :(
Sound problems
by Mokioki on 2020/07/05 14:33
I’ve been using this app for about 2 years. I have an iPhone 8. I’ve gone through frustration because I thought they had Winnie the Pooh characters, problems with long load times and scanning issues in the past. Now with this new update, the character selection screen is a lot better. They’ve added a new screen that lets you see how many times your child has brushed in 7 days and also 30 days. That’s only useful if you’re using the timer every time they brush (which we do brush, but don’t necessarily use the timer each time). I’m also happy to report that the long load times have disappeared. I’m still frustrated over the poor scanning feature. I’ve been trying to scan Cinderella for almost a year and still can’t get her to come up. I’m not willing to pay to unlock a character if I have the toothbrush right in front of me. I’ve also noticed recently that the sound has disappeared. I have to go into my child’s profile, hit the brush button and then pause when they get to the timer. Magically it turns on, but they miss the sound from the little video that plays before the timer starts so sometimes we have to go back to it. Please fix these issues. I like the app enough to use it each time, but these small issues make it difficult for me to want to use it every time.
Please update to make this app compatible with Xs! My kid doesn’t want to brush without the timer
by Maevenglower on 2018/10/10 13:40
So I literally almost regret buying this brand new phone because the app doesn’t work properly now. Honestly it wasn’t even something I thought about at the time of purchase, you tend to assume all your apps (especially one from Disney who has big bucks) will work. My son and I have made a ritual out of using this app as part of our morning routine and when it didn’t work yesterday he refused to brush his teeth. He’s 6. So today I deleted and reinstalled (after looking at the App Store and realizing my phone isn’t supported) to see if I could get anything. We were able to get the timer, but no sound. No stickers ( well, it was some WiFi symbol, my son looked at me and gave me a courtesy smile). All the purchases are lost and the restore button won’t work. Please, please Disney - if you are going to suggest to take my money (which I’m happy to pay for, if it helps my son develop these critical habits) and enter into my child’s morning routine, honor that. Maybe it’s a simple thing for you but not here at home to us. Update and remain compatible please!
Worked great until the update...
by ktdloels on 2018/10/03 04:46
As many recent reviewers have indicated this app worked well until the major update to newest version. Kids enjoyed it and enjoyed collecting rewards or unlocking additional characters AND willingly brushed their teeth. My kids had a few years’ worth of products and characters built up. After the update we lost any progress, characters, etc. that we previously had and were left with just Mickey and bb8 with no option to restore. The scan feature to add new products frequently does not work; it took me over 15 minutes to add a new character toothbrush tonight, which I only accomplished through sheer perseverance, long after kids were already done brushing. Other products I have previously bought have not scanned in either - no error message, just plain does not work most of the time. Used to work just fine with no problem prior to update. Very frustrating because that’s basically the point of the app to buy the products, scan them in, and enjoy them. When that doesn’t work seems to be no point purchasing a licensed oral b product over something else. Please bring back the old version.
Needs improvement, but does the job
by CS0119 on 2020/08/19 03:38
My daughter is 2 and really loves this app. That being said, as an adult, there are definitely areas that need to be worked on. The sound is inconsistent, to put it simply. Most often, I have to go into the settings, turn the sound off and back on again, just to be able to hear it. And considering the noise is a huge part of the “reward,” to have to do it over and over is a bit frustrating. Even doing so, it drops out, a LOT. Also, my darling daughter who had no idea what Star Wars is, loves the Storm Trooper avatar. I paid the 99 cents but this only gives you the avatar. She has figured out the “AR mode” and fully expects there to be a Storm Trooper! We purchased Rey as well and her AR mode is also BB-8. Please please make our purchase more worthwhile and add more AR features!!! Otherwise this app is very effective and keeps my daughter interactive throughout brushing, which before was so difficult! So thank you developers because is has really helped for it's intended purpose: beautiful pearly whites for my munchkin!
Kids love it, but I’m disappointed
by Rush's on 2020/01/13 20:40
First of all, let me say that my kids LOVE this app and it has made teeth brushing so much easier. HOWEVER, there are some big flaws with the app that I hope will be fixed. 1. It is REALLY difficult to scan products. I haven’t been able to get many products to scan, and a couple of the ones that did unlocked the wrong character (e.g., scanned a Belle toothbrush and unlocked Minnie). 2. The only ways to unlock new characters are to buy them for 0.99 or scan a product. This disappoints me because I feel like there should be a way for my kids to “earn” the characters after brushing their teeth consistently for a certain amount of time. I get around this by rewarding them with a new character myself after a set number of brushes, but I’m annoyed that I have to pay for it. 3. The app doesn’t work on my iPhone X. I can get picture but no sound. So I have to use my iPad. I really do love the concept of this app, but there are some huge issues with the execution.
Great for brushing, one big flaw
by Bookwurm10040 on 2019/10/14 15:44
Out 4yo doesn’t argue at toothbrush time anymore! App is easy to use, and he loves collecting the e-stickers in albums on the app. The music isn’t annoying. Babysitter downloaded it to her phone, too. One big flaw: We can’t scan my son’s Disney-branded toothbrush to “unlock” the character and it’s stickers. You pay more for the branded toothbrush heads, and using characters he likes — well, that was a big selling point for us. We’ve tried scanning his Dory toothbrush head a hundred times, following the instructions precisely, in different lighting, and the scan function just doesn’t work. Unless you want to pay extra AGAIN to unlock favorite character, don’t set up kid expectations that favorites will be available. Star Wars and Mickey/Minnie come free w app.
Kind of disappointed
by Mayh826 on 2018/08/31 00:19
I’ve heard about this app from lots of people, so decided to try it because we already had a few kids oral-b products. It worked great for a short time and my kids we excited, but after adding 2 characters for each of my children, the app now tells me it cannot scan any of the products I have or it scans, not with correct character (I.e. Cinderella scans, but takes me to Mickey Mouse). I bought a multi-pack of the character toothbrushes, which now we can certainly use to brush our teeth, but not unlock characters on the app. So we are stuck watching the same 2 characters. I’ve tried to scan products on both my phone and iPad, and have the same results on both, even after updates. Maybe next time, I’ll skip the expensive toothbrushes for another brand. I’ve tried visiting the help site, but that doesn’t work either. However, if anyone knows how to fix the problem, I’d be interested to hear, since my kids seem to enjoy the app.
New Update....new problems
by Mj............. on 2020/01/28 02:31
Update: I am able to purchase the new Frozen stickers but they are not the same quality as the others. I am hoping they get better. I am also still hoping they fix the other problems. I will not purchase Star Wars characters again just to access them on my device. Previous Review: Since the recent update I am unable to restore purchases made on my other devices. When I try to restore purchases, it just switches it to training mode. This has become a big headache because my husband unlocked new characters that I am unable to use when he is out of town. I have also been unable to purchase the Frozen 2 characters. I wish I hadn’t updated this app. A general criticism that wasn’t created by the update is the inability to have the training mode on for one child and off for another without changing it every time. I have looked into contacting someone about these problems but I don’t see that option. Hopefully they will read my review and fix soon!
When it works...
by Nanaberrii on 2020/08/12 08:53
Like many reviews said over the course of two years, this app is wonderful when it works. More than half the time, the music doesn’t work. I can usually get it back when I turn the setting on an off, but most of the time it won’t play sound from the cut screen or the brushing. I also just bought brand new Oral-B brushes whose characters are available in app, only to spend an hour of nothing but failed scans. Good thing their old toothbrushes still scan in the same setting, but it’s a moot point. There should be absolutely no reason why brand new toothbrushes will not scan. Pros: my kids brush for longer and more efficiently. They were cavity free, and I’m sure it’s got plenty to do with this app. Developers, please please PLEASE fix the issue with scanning and sound. Fix it in your next update, PLEASE. My kids would really like to brush with their new characters.
Needs bug fixes
by Hgfbgh on 2020/06/10 03:43
At first this was a great incentive for my kids to brush their teeth- they still love it and get excited to use the timer. However, the toothbrush images almost never scan, so I have had to get images emailed from customer service multiple times to unlock the characters. Even more frustrating is that every time we use the timer it takes increasingly more tries to get the timer to work. The “sticker” is just a blue WiFi image for the first 4, 5, or more times my kids try to brush. If we are in a hurry we do not have time to try five or more times which leads to some tears or worse when they are disappointed not to get to use the timer. Also, lately I have to open the app, close it, then open it again for the sound to work. So many bugs and room for improvement. PLEASE make some updates!!
There is no sound, but now I have it figured out!
by Jen.family10 on 2020/12/15 17:48
We have used this in the past and now my 5-year old wants to use it again. But there is not sound! Very frustrating troubleshooting it too! The instructions are not accurate. I’m ready to give up on it after trying off and on for a couple of months. Please correct the problems and let us know when it will start working again. —————— That was my original review. But yesterday my daughter said the sound was working! But then last night it wasn’t working again. Then I realized that my ringer was off and earlier that day I had my ringer on! So I turned my ringer back on and now the sound is up and running again. So TURN YOUR RINGER ON AND YOU WILL HAVE SOUND.
Great tool for kids, minor flaws
by Anmlkat on 2017/09/12 02:41
Let me say that this app is amazing for getting me and my children to brush their teeth for at least two minutes. It doesn't matter how often I brush teeth it always seems like it's two minutes when it's only been 30 seconds. There are a few things they could fix, like it would be nice to have a user profile so that if you had to wipe your phone it would remember the stickers you had. And every once in a while the program does glitch and it will give you just a blank sticker instead of an actual sticker. Nonetheless I give it a full five stars because nobody else out there has an app that's as good as this one for brushing our teeth!!! Thanks!
Worst App
by BeachmomME on 2019/12/23 12:48
Clearly the developers of this app do not have children of their own. First of all, I refuse to buy 3000 dental products in order for my kids to be able to access all the different characters. Once you unlock one, you should have access to all in the group. For example, you can’t access Dash in the Incredibles without buying it. Smart way for these app developers to make money! We have had to download this app four times due to glitches when updates occur. Each time, we have lost data, and the kids are so upset that all of their progress is lost. Not only that, the scan feature RARELY works! My daughter just got a Spider Man toothbrush at the dentist, and it’s Oral B, but will it scan? Nope! When the app does work, about 40% of the time, the kids get this weird timer symbol instead of the promised sticker. If I were Disney, I would reconsider associating my brand with an a app of this mediocre quality.
This is a fun app...when it works.
by KateL999 on 2019/06/07 17:32
I downloaded this app on a few of our devices (my iPhone 6, my husband’s iPhone 8 Plus, and my daughters old iPad). It worked on all 3 for a few months. I replaced my phone in the mean time and now have an iPhone XR...I try to open the app on it...it never gets past the opening screen. So I tried to open it on my daughter’s iPad today...it closed after the loading screen over and over. Another annoying issue with it is that I purchased one of the characters on my iPhone 6, but it did not transfer to any of our other devices. I’m not going to buy that character on each device. So I give it two stars because when it does actually load, it’s fun and my daughter loves it. And wants to brush her teeth more often just to use the app. But only two stars because it doesn’t work more than half the time🤨
Gets us brushing!
by SiQuE on 2019/09/08 02:20
I will start by saying this app has helped my child brush for the full 2 minutes. Plus it has her excited about brushing which wasn’t there before. My only con is that if you have a 4 yr old brushing twice a day to see a cool sticker, I don’t think it should repeat the stickers. I know you want in app purchases but I think you could do more with stickers. For example with the amount of options you have from the 4 Toy Story movies. Not just the fourth movie include the others to interest younger kids in 1-3. Thanks for the app and happy brushing to all!!
So frustrating!
by Sorchasonrise on 2017/11/13 01:27
My daughter had a years worth of stickers and different characters since we’d gone through so many toothbrushes. And then all of a sudden your app quit working, just froze up one day and refused to work. Made sure everything was updated, no use. After over a week of dealing with this we finally had to delete the app completely and reload it, there was no way to retrieve anything so a years worth of stickers were lost, and we were back to only having the Mickey character. Okay, my little got over being sad about that pretty quickly and was excited to get a new toothbrush and start again. Got another toothbrush and low and behold it won’t even scan! So I looked up to see if I could find some help online and now Finding Dory will no longer scan! Are you kidding me?! We’re done spending the money on Oral B toothbrushes just so we can use this useless app.
What happened?
by RCRich97 on 2020/08/04 18:05
This app used to work well, except for a scanning feature that is not user friendly. But over the last several months, the music and sound haven’t worked. I’ve had to go into settings and turn it off and back on. And even then only half the sound worked. But now the sound isn’t working at all. Total silence. Stickers used to be revealed no problem. Then if your WiFi wasn’t spectacular you’d just reveal a “sticker” of an hour glass and WiFi lines. Now it’s been weeks since a sticker has shown up. Internet speed can be 200 mbps, still just the hour glass and WiFi lines. No actual stickers. This app would still be useful if they fixed it. But as it stands it’s now completely useless. No music, no brushing sounds, no stickers revealed. What’s the point? 2 stars only because it used to work.
Scam!
by JTwin01 on 2018/05/02 02:45
I’ve had this app for a few years. My daughters had all the characters downloaded because we had bought so many Oral B products. We lost it all when they did the update this year and every character became locked. I told my daughters that we would just buy more toothbrushes and toothpaste. I bought three toothbrushes today: Minnie, Belle, and Cinderella. Minnie scanned fine, no problems. When I scanned Cinderella it kept the character as Mickey. We already had Belle unlocked so I scanned Cinderella under her to see if it would change Belle to Cinderella. Well, it changed the one princess that we had to Mickey! Talk about mad...my children had a fit! Just like another person leaving a review my husband and I both had the app on our phones. I’ll be removing the app and just using the regular timer on my phone. I feel like they just did all this to get people to buy more of their products.
Love the app but products won’t scan
by Suysvwjsbsb on 2018/07/15 17:54
Kids are obsessed with the app and earning their stickers. It definitely helps them brush longer and even got us buying Oral B products so they can unlock new sticker albums. However, we can’t get the app to recognize/scan the products to unlock the albums. Kids and parents are both frustrated, we’ve tried everything. I even checked on the Disney website that the images (Nemo & Dory) are still supported by app and they are. Also app failed to open 1 night and we’ve only been using it a few weeks. I was scared we would lose all stickers but thankfully it finally loaded after about 5 reboots. Please fix these glitches bc it really is great to get kids (and adults!) brushing longer and buying your products.
Works Ok, till you try to scan a new product.
by Hobnkob on 2018/03/14 16:02
This app comes with access to two characters, BB-8 and Mickey Mouse. It has worked great to cut down on the drama around brushing teeth (I have a 5 year old)... until last night, that is. I bought two new Oral B products online, the stages power electric tooth brush and a battery powered one for travel (we have a trip coming up). My son was VERY excited to scan them and get access to new characters. Well, the power toothbrush won’t scan (it is Nemo) and we’ve tried at least 20 times. The battery powered brush we got was BB-8 (I bought it online and didn’t get to pick the character) which also didn’t unlock any new characters because we already had access to BB-8. My son was devastated and refused to brush his teeth. It was awesome.
Frustrated
by MM&PR on 2018/06/07 07:32
I read the reviews here even with not great rate I try to give it a chance! last thursday I download this App because My daughter saw a commercial in disney Jr. channel everything was working good until monday night she try to brush her teeth that evening and de app pop a message saying the she can’t brush her teeth because she already did it! That was not true i’m with her every morning and every night to help her brush her teeth!!! In the morning work perfect but in the evening do not let her brush her teeth with the same message is the 3 night in a row the she is crying and disappointment because she want the entire star and stickers!!! She keep telling my husband please Daddy fixed!! Even I sent and email disney interacting support team, they suppose to reach me in72 hours in the mean time what i told to my daughter!!!! 😡
Great until the update
by SLoo13 on 2018/01/06 15:20
My 3 yo LOVES this app. It was the perfect way to get her to brush her teeth. She enjoyed unlocking new characters, dancing to the music while brushing and looking at her casts ticker collection afterward. I recommended this to all the parents I knew. And then I updated the app (to version 4.0.4) and EVERYTHING is gone. Her profile, her stickers and all the characters we unlocked. All gone. I contacted customer service and the response was to upgrade to version 4.0.4, the very version that caused the problem. Additionally, I was told I’d need to re scan (aka buy) each and every character again to be able to unlock them. I’m extremely disappointed and my 3 yo is devastated, refusing to brush with Mickey (the only character unlocked). I hope Disney and oral-B will be more cautious with their app updates from here on out.
Music Glitch
by MamaDee💓 on 2017/09/13 14:09
My daughter has been using this app for awhile now and before the most recent update I gladly would have given this app a 5 star rating. After the update however I'm being generous with 3 stars. I guess you could call it a combined average between my current opinion and original opinion. Since the most recent update whether she is using her Ariel toothbrush or Dory toothbrush we are only hearing sounds from, what I can only assume, Star Wars? Before as she was brushing it would play cute melodies from the movie connected with the toothbrush she was using. Now she doesn't even want to use the timer app half the time because she doesn't want to hear the noises. Hopefully this can be corrected soon because we really miss the music.
Worked great, but now it’s buggy
by Jessness3 on 2020/07/18 02:59
My daughter loves this but after the last few updates, it’s full of bugs. We get the same picture reveal each time, day after day. We even bought new characters in case we’d seen all the stickers but even then we still get the same reveal over and over. Sometimes we randomly get a pixelated WiFi symbol and timer icon in the reveal which is clearly a glitch. Also the sound doesn’t work. I’ve tried restarting the app but no luck. I can only get it to come on by going into the sound setting within the app and turning off then back on every time we use the app. Please fix! We’d love to continue using and haven’t found any other app that compares.
Do not listen to bad reviews here is why
by lolirock fan on 2019/04/11 22:31
I am a kid and even I figured out how to use this app. If the toothbrush isn’t working, then scan the toothpaste that it comes with. It may take a few seconds, but I promise you it will work. My mom couldn’t get it to work for my little brother. I looked closely and noticed that there was a picture of two toothbrushes and a picture of a toothpaste. I tried scanning the toothpaste and it worked. After my mom finished brushing her teeth, she scanned the toothpaste and it worked! (You scan the character on the toothpaste) If you watch the Eh Bee Family, you made right life choices!!!!😊
Pretty cool when it works...but it often doesn’t
by worldvsvenkman on 2019/12/02 14:10
The latest update has broken the app so that the brushing animation uncovers a generic photo with a timer and a Wifi signal. WORKAROUND: Stop the timer as soon as you see that image being uncovered and change to a different character. There doesn’t seem to be a rhyme or reason to what works and what doesn’t, but this often gets an actual sticker to unveil instead of the timer photo. If you don’t have multiple characters, changing to a different photo of that character might work (each character has three different “poses” to choose from). The app is very difficult when it comes to scanning new products. I’ve not been able to get it to work at all on the new Stormtrooper products. Maybe these issues will go away with the next update.
Great concept but gets annoying
by movielines on 2021/01/20 05:48
The goal of the app is great and worth putting up with the incessant requests to leave feedback. It encourages 2mins of brushing which is all that really matters. However, many of the ‘two times per day’ rewards don’t show up (I.e. only half a star) causing my kids to feel let down or disappointed by their efforts. Fortunately recent fixed resolved the ‘pictures not showing in the background’ and the need to manually start the background music have been resolved. Hopefully, they’ll also remove the request to rate the app after every brush. Bottom line, use it to get the kids to brush a full 2 mins but be prepared for the app not to reward some successes.
Issues from the get-go 👎🏻
by Kylllllle31417 on 2018/04/27 17:43
Downloaded the app and attempted to scan my son’s Ironman tooth brush. It never even worked. I tried 20+ times. Different angles, different distances away from the camera, put a solid sheet of paper behind the tooth brush. Nothing. He’s not really interested in Mickey, which is the only character available without scanning a purchased product - which we tried. He was really excited to see what happened when we scanned Ironman. Very disappointed. Update: just tried his Nemo tooth brush we purchased a few months ago. This one also did not work. The app is useless if a child can’t unlock the character they chose for their product. Unless they love Mickey Mouse, but even so, I can imagine with the one character it could get boring. But, hey, I wouldn’t know - we haven’t been able to use it 🤷🏻‍♀️
Terrible Customer Experience
by Heather_Br on 2020/03/15 07:41
I have the app on my phone and paid for characters, then purchased a device for my son and cannot transfer those characters to his device. Now, I cannot purchase new characters for his device. It keeps acting like it wants to go through, but never has. I’ve tried it literally ten times, and it never goes through. The bright side is that at least I’m not being charged. I then tried to go to customer service through the app to get help, and despite entering my birthday four times, I can’t get through. Then I go to the App Store, find the app, and go to the website for help, and I cannot find Magic Timer anywhere!! Omg! I cannot get any help or any answers. This app is cute and helpful, but the customer experience is crap. GIVE ME MY MONEY BACK OR LET ME TRANSFER THE CHARACTERS TO MY SON’S DEVICE!
I wanted to love this app
by Brittneyy92 on 2020/02/09 16:30
I started to give the app 2 stars but then I realized, it does make my kid brush her teeth, so I’ll give 3. Nonetheless, she didn’t even use this app for 5 days and pictures started duplicating. I starting to feel bad for her because she was enjoying it so much, so I bought her the Frozen package for $3.99 vs purchasing a toothbrush or toothpaste we don’t need yet. She has used Anna once, Elsa once and Olaf once, each one was the same picture. And not even a cute picture. It’s a silhouette of a deer and it says “I grew up in nature”. She is now not looking forward to using it because she assumes it’s just going to be the same picture and it’s no longer exciting. Very disappointed.
Amazing for autism
by Emma Banksworth on 2021/07/30 03:22
I’m an autistic adult and I got this app to help me understand how long I need to brush my teeth for. With all my sensory issues brushing my teeth is a big problem so at least I have something else to focus on then “I really hate how this feels.” I love cute looking things that this is exactly it. One thing I do wish was added was a section on flossing teeth and using mouthwash. I’m new to flossing and I understand how to do it and how long I should be doing it for. If you all could create a section for other teeth care, this app would be my absolute favorite (:
So frustrating!
by Mkutch821315 on 2017/12/29 23:04
My kids have been using this app for a couple of years, have collected tons of stickers and used to be able to choose any character they wanted, which was hugely motivating! All of a sudden, the “AR MODE” unlocked, which meant ALL of their characters were locked, ALL of the stickers they have earned over the years were gone, and they could only use Mickey or a Star Wars character. They got over it and used it for about a week. I was able to unlock Rapunzel by scanning a toothpaste we had. Lo and behold, a week after everything was deleted, the same thing happened and here we are again, two disappointed kids are back to square one! This app is quickly becoming extremely frustrating instead of the motivational app it once was!
Really?! You can't be any character anymore.
by R Lut on 2017/10/04 05:23
So the recent update locked all of the characters. My son is 5. He had a bunch of different characters and picked the one he wanted depending on which one was his favorite that day. Now you can only be Mickey and you have to unlock everything else. Really Disney?! This went to our favorite brushing app to the worst. My 5 year old doesn't care about unlocking new characters. All he wants to do is brush his teeth. Does unlocking characters mean buying all new products with characters on them or brushing enough times to earn a new character? Well neither is happening. My sons likes creating new characters and has 3 different Mickey brushers that he rotates through. I'm not buying Disney products to unlock new brushers. Bad idea either way.
Great concept, update glitches
by JessieR on 2017/09/30 15:35
I'm giving this a 2-star review because when the app works, I experience no issues and my son loves it! I haven't experienced the sticker issues others have expressed. My issue is that the app no longer works! It won't even open. I have deleted it and added it back. Still doesn't work. It will appear to open then I'll get a "connection lost" message and the option to retry or cancel. Retry NEVER works. I have tried to use wifi and date. It will not work on either. My son is so disappointed that this app doesn't work anymore. He is so motivated by the stickers and achievements. If you're going to make something for kids, make sure it is reliable and works!
Sounds don’t work, scanning is horrible
by Raptor_4 on 2020/09/06 14:46
This app used to be good. Scanning feature has never worked very well. I’ve tried getting characters over and over again but it doesn’t recognize them. For the last 6 months or more the stickers and music do not load. The only way the music loads is if I switch from WiFi to mobile network and back. I also have to restart the brushing timer no less than 5 times in order for the sticker to properly load. It’s really quite frustrating when I have my child ready to brush yet I’m fussing with the app, meanwhile they lose interest. Clearly after months of these issues the developer isn’t going to fix them.
AMAZING!
by Bacon Man News on 2018/12/05 12:14
Hi! This is Bacon Man news! I have something to tell about this app. I use this everyday and it helps my breath and makes the teeth healthier. No ads. Try it! Years of stickers, it just is great for kids. I’m mean I’m so happy, but this is great app to share, learn, and much more. I have had years of stickers, characters, such an amazing expiration with Oral-B Magic Timer. You should try it. No joke! You can also get cheep toothbrushes from Oral-B and Could also scan it. If there’s trouble with scan cam, contact Oral-B and it will be fixed. Well, that was Bacon Man’s news today! Good day!
This is amazing
by dimeind flower on 2020/05/13 14:40
I have been brushing for about 3 mounts now with the app and absolutely love it. I would also really appreciate it if they put one of my favorite characters, Pocahontas! Otherwise it is probably one of my fave apps on my I-pad. But there is one issue, I scanned my Elsa toothbrush and it gave me Anna. The next time I scanned I got Olaf. After a few more cries and trying to scan it finally gave me Elsa. I love this app and it has improved my brushing. A big shout out the oral-b for making this! Besides the issue that I talked about this app is amazing!
Great potential, but poor execution
by elara622 on 2018/05/15 02:46
This app worked great for a while but after accumulating many characters, the app stopped scanning new ones. No matter how many times I try, I cannot get our new products to scan. You also cannot create an account to save your profile across devices, so when we purchase a new ipad in the near future we will lose all our characters and stickers. This app has great potential but it's clear they are unwilling to provide any support for the app after reading many reviews with similar complaints that go way back. It's really just a scam to sell more products. Oh, and be sure to check the "retired" products hidden in the FAQ's before buying new products because not all products will even scan.
Latest update broke it
by Super daddy204 on 2019/12/17 06:29
Unhappy with last update. Like others have stated, the picture it uncovers is a timer with a wi-fi logo. My 4 yr old doesn’t like how it fails to create a picture while brushing, and now it seems you can’t even get a picture with any character in the app. Hopefully the next app update will fix this. Sooo much All of the stickers my child has earned aren’t there anymore. All we see is a timer with the Wifi logo. So, hopefully the next app update will be soon and will fix it!
Disappointed
by Britt-manager on 2019/01/19 14:09
Have been looking for ways to help encourage my son to brushing his teeth more, I love the functionality of the app and the excitement I get while my son is brushing his teeth, however he keeps creating a new user instead of using his and there is no way to delete the extra users as he is my only child, can we get this fixed? That is my biggest issue! Edit: If there is a way to make the timer 2 mins instead of 1 min that would be great, could we make that happen. I’ve noticed that the users issue was fixed, thanks!
If only it worked
by Edie2008 on 2021/01/29 02:45
My kids love this app. I hate it. The music randomly works one day and not the next; there is no rhyme or reason. I think the “scan your product” is an out and out scam. Every character we have, I’ve had to purchase. I’ve never been able to get it to “capture” the product. “Hold it 3 inches away and move slowly until you are 1 inch away”? Nonsense. One inch away it is blurry and reading nothing. And yes I’m in a well lit area and know how to operate my phone. They have a “customer service” link that takes you to a repeat of the app’s FAQs and offers no service whatsoever. I expect far more of Disney. I’m on the market for a different toothbrush timer. Only wish I could get the money back that I wasted on this one.
Kids love it, but money is sunk on one device
by Jules732 on 2019/08/22 20:56
This app really motivates my kids to brush for the full two minutes. My problem is that I purchased several packages to unlock the different Disney characters for my kids on my old phone. Now that they have their own iPads, I tried to download it on their devices using my account. Even doing that didn’t allow me to restore my purchases. I just noticed in their description that you can share the app on 6 devices, but in-app purchases cannot be shared. What? So I have to buy them on EACH device? That’s such a relief off. Not a happy customer. Buyer, beware.
Very SLOW after recent updates!!
by hacknfrack on 2019/10/17 12:03
Apparently this app was updated to run on an iPhone 3 because it takes a good 20 seconds to get between menus. Fortunately, the timer runs at the right speed, but the lag between menus is frustrating for kids and parents alike. The fact that characters come on go is also an annoyance. The profiles on my wife’s phone have different character options than on mine. Assuming you can get past the two minutes of waiting through menus to get to the two minute timer and okay with inconsistencies between apps on different phones, then it works.
Used to be great, hasn’t worked in months
by RayTheTank45 on 2020/01/13 15:37
It’s unfortunate to give this app 1 star because when it works, it was wonderful. My kid loved to brush his teeth to see what sticker he was going to get. We collected a bunch of different characters so he never got bored. Now the picture is a wifi symbol and doesn’t even add it to his book. With all the negative reviews over the past couple of months, I’m surprised Oral B hasn’t tried to fix it. We’ll be looking for something else. So if you’re thinking about this app, don’t bother until they get it fixed.
Unable to Open
by Alex4686 on 2020/12/10 03:04
We have loved the app up until now. We have been using it a couple years, gathered all the characters and have accumulated a lot of stickers. I recently upgraded my phone and the app won’t even go past the title screen. I refuse to delete the app and reinstall because I know everything will be lost and we will have to start all over, leaving some disappointed kids and even more frustrated mom. Everything should be seamless when switching phones and this app never seems to be the case. Update: Still not able to open the app. Got a notification when trying tonight to see if the issue had been fixed regarding backing up the app. When I clicked “allow”, nothing happened. Second update: Disappointed. After a couple months not being able to use the app, hoping it could be fixed, I finally deleted it and reinstalled the app. The price I paid was losing everything. All the stickers and all the characters we had collected over the course of having the app are just gone and we are left to starting over.
Absolutely love it 💖
by The grizzzz on 2021/08/17 22:56
I decided to download this app for free to making brushing more fun. Each time I complete a 2 minute brushing session, I earn a new sticker, and I can also earn achievements for a good brushing. I always brush twice a day for 2 minutes with this magic timer app and my favorites are Rapunzel, Belle, Cinderella, Ariel, and Jasmine, can you add Snow White and Aurora to the princess collection? And I also want It’s a small world characters, stickers and brushing session please. Can you make those brushing products? Thanks.
Great app...until the latest update :/
by cdonofrio74 on 2018/03/20 02:56
So we had unlocked nearly all the characters and then came the latest update...and we were back to square one as though we had just downloaded the app for the very first time having lost ALL our sticker books and progress, highly upsetting & frustrating for a 6 year old. And now we have bought new toothbrushes and these won’t even scan...I would love to give the app a 5* review as both my 6 year old & 2 year old love it, but the bugs have become a huge headache. We will continue to use it because my son insists he can’t brush without it, but I sure hope improvements are on the way...
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