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App name
Cookie Jam: Match 3 Games
Description
Over 100 million people are already playing this deliciously sweet match 3 game filled with thousands of fun and challenging levels! Are you tired of matching candy or spreading jelly? Blast through dessert themed islands and help Chef Panda crush cookies before they crumble in Cookie Jam - the SWEETEST match 3 game on mobile! Swap candy colored treats and crush delicious cookies and cakes. Create explosive matches and win sweet rewards. Play through thousands of unique and challenging levels and compete against friends to see who can get the highest score. KEY INGREDIENTS: -Free to play and fun for everyone! -Never-ending fun with THOUSANDS of unique levels with new ones added weekly -Deliciously sweet supply of candy crushing power-ups and combos -Swap, crush, and jam your way through fantastical bakery themed islands -Earn rewards and sweet prizes with limited-time events -Connect to Facebook to seamless sync across multiple devices and challenge friends! Got a sweet tooth? Treat yourself to all the candy, cookies, cake, and candies you want with this calorie free treat! LIKE: https://www.facebook.com/PlayCookieJam FOLLOW: @playcookiejam DEVELOPER INFO: Jam City is the leading developer in truly cross-platform social gaming! Check out our other free match 3 puzzle games! Check back often to see all the new candy, cake, and sweet treats that we've added! COOKIE JAM, the COOKIE JAM logo, the Rainbow Cake Design, the COOKIE JAM characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. and may not be used without permission. © 2020, Jam City Inc. All rights reserved.
Cookie Jam
by take courage it is I on 2021/02/23 01:47
Good evening, I have played level 1275 seven times and it’s not going to the next level which is 1276. Can someone please fix this. Thank you
Cookie Jam
by GmaSadie on 2021/02/22 18:10
Really like this game, but I wish they would return the boosters to help you win a game at the end. They are becoming fewer and fewer.
Love this game!!!
by flowering dogwood on 2021/02/22 16:56
I feel so accomplished when I finish a level!! LOL!
Game
by Silvermema on 2021/02/22 03:57
I love it
Fixed
by boo research on 2021/02/22 02:57
Fixed to buy tools
Remove all of the pop up screens
by Candice889 on 2021/02/21 21:43
Seriously, for the love of Pete, you want to just go to the daily spinner and… BAM, here are 5 different pop ups: do you want to rate the app, reminder of where you are in whatever event is happening, do you want to play this new game, etc, etc.
Candy Crush
by legyege on 2021/02/21 16:18
Used to be my favorite game but now not so much. Too many glitches. I never get a daily gift as it going back to day one! And when it starts it automatically goes thru the pre game stuff too quickly. I want to spin first before game starts
Fun game
by ccopas on 2021/02/21 11:08
It’s a good game but there are too many pop ups when you open the app. Takes too much time to exit out of all that for me to play in my downtime at work.
Stuck on a level
by mamamasten on 2021/02/21 05:44
I got stuck on a level when I went to use one of my tools to help me. My screen freezes up every time. 🤦🏼‍♀️
Donna
by D*jojo on 2021/02/19 21:48
Not as much fun as it used to be. The levels are getting ridiculous and the rewards are getting chintzier. You continuously have to buy boosters to get through a level or you are playing the same level for days. Done
Tina
by tinaloftin on 2021/02/18 18:11
This is my favorite game ever!
No ppl
by dawn3180 on 2021/02/18 14:53
I can’t find any ppl playing to send my life’s it bad
What happened to the music??
by Iamnickbaldwin on 2021/02/18 10:45
The game has always been amazing but it seems the music doesn’t work now and it only plays the title screen music on all levels.
Sarcastic me
by scoop43lee on 2021/02/18 05:27
I love this game it releases stress for me through out the day
Great Concept But...
by Eelram on 2021/02/18 02:26
The whole concept of the game is great. However, there are something’s that make this game foolish. There are some levels where you don’t even touch a single candy and it keeps moving for 1-2 minute straight from the orange and blue doors. It’s ridiculous. Another thing I’d change is when you’re awarded time for playing, you don’t get to choose when to use it or not. Otherwise, I’ve only experienced a few glitches playing (since December 2020). I shut the app down and it works again.
Give Choices
by Zootopia2016* on 2021/02/17 06:51
I really like playing this game but I do not like the animals. I feel like you should have a choice if you want to except having one of the dogs or the cats or you don’t have to have it, they don’t make the game fun to me, I liked it better without them.
Speed
by lannikins on 2021/02/17 03:14
Please stop with the good luck!!!
No connection
by drkemp1st on 2021/02/16 21:39
The timing after each game just to say what I didn’t earn or earned is way to long. I’m playing to play not for the data on what I when. That should be deleted all together. I also do not like if I click once that I don’t want something. You keep presenting it to me...I hate that I keep saying no register my answers to not keep asking me. It is just a game to have distractions and relieve stress all the videos, questions and clicking is too much just to play a game.
Nice and entertaining game.
by ppatullo on 2021/02/16 04:43
Help distract and exercise the mind. It's not annoying whit the ads. Addictive.
Level 326 impossible
by 2bornot2bisthe? on 2021/02/16 01:56
How can u do this level when there’s never enough green to succeed. Takes the fun out of playing bc you are stuck in an impossible task. I loved this game until now. I keep thinking someone will wake up and realize this needs to be fixed but NOthing. You get this far and then you are left to be stuck in the mud and no one cares!
Cookie jam
by Penny376 on 2021/02/15 20:19
I like CJ but wish there were more free rewards and ways to earn them
My Favorite Game
by Priscilla Mizell on 2021/02/15 18:18
I love this game! It’s the perfect mix between challenging and relaxing, so it’s really fun to play. Their weekly events—like the Cookie Walk—enable you to work toward rewards including boosters and infinity play. And their Pet Powers are both adorable and helpful. (My go-to is Buzz the pup.) On the rare occasion there’s a glitch in the game, support is responsive and understanding, swiftly making things right. Cookie Jam is my favorite mobile game to date and I imagine it will stay that way. Highly recommend!
Cool game
by 80 goong on eight on 2021/02/14 17:01
Love it! Lotsa fun!
Games
by Arae69 on 2021/02/14 05:22
Fun game
Once fun but not
by 544() on 2021/02/14 03:34
In the beginning, it was a nice game to relax to. It still is a nice game to play. BUT, now things have changed. A lot of the times now, the lives are not renewed despite it being well time for the lives to be renewed. The timing streaks have changed. At times, I would find myself getting a day or two ahead when I shouldn’t. Very disappointing. I’ve also noticed that I lost all 35 of my Mittens that I’ve earned.
Updated Review
by SnailBuddy on 2021/02/13 16:36
I have been playing this game for a couple of years now, so I am on a higher level. I expect the games to be harder, but they are just not enjoyable. Too many things to accomplish in the number of moves. I know you say you can win without helps, but one game took me 35 tries to do so! Also, you used to give many more opportunities to earn free helps and boosters, but you’ve taken them all away. I WILL buy packages, but I won’t pay more than $4.99. Lately, your “specials” have been $6.99 and $7.99. Have a heart! Most of us are stuck at home and looking for entertainment, not more frustration!
Review
by nyhater on 2021/02/13 13:40
The prize wheel is rigged!
i Love cookie jam
by prosniper197015 on 2021/02/13 01:43
after i Finnish the level my score is 40050
Cookie Jam
by Lucenttest on 2021/02/12 19:07
My all time go to.... love this game!
It’s too hard not fun anymore
by danthemanpowers on 2021/02/12 17:45
Too hard not fun anymore neverbhave coins to buy one move
Cookie Jam
by Angietweetie on 2021/02/12 17:42
Very good game to play but it begins to freeze up a lot where you can’t play it for hours
Pricey
by Hairlover99 on 2021/02/11 15:54
Game is very fun to play however (especially during these times when your stuck at home with not much to do) their power pack and extras to achieve levels have become way too expensive.
Pop up windows
by FreezerMa on 2021/02/11 14:50
There are too many pop up windows. With so many you just don’t read them any longer. Also instead of giving hours of play time more gives like hammer, switch hand, etc when spending the wheel.
Love this game
by Tats creations on 2021/02/11 05:41
I love this game , been playing it for years and it’s the only game I play daily for that long! I make a few purchases to help the game but it’s not necessary as you can succeed if you keep trying. I am almost to level 3000 and feel so accomplished lol
More boosts!
by charlene3281 on 2021/02/11 03:43
I love the game but it should be easier to get more boost and I have to wait 24 hours or purchase them because some people don’t have the money to do that like me on a fixed income and just want to keep my brain working at my age! I’m going to be 70 next month and it’s important to keep my brain functioning with puzzles like this. Like I said it would be a lot nicer if we could get more booze easier than waiting every 24 hours to spin the wheel!!!
Screwed Up
by dovichow2 on 2021/02/11 02:49
I too love playing Cookie Jam. A few issues I have are: Half the time you can’t beat a level because the item you need isn’t even in the board! The everyday sign-in does NOT work and then you want us to use the coins we have (which are never enough) to catch back up this is a scam! It’s almost impossible to land in Coins when you spin. You took away the free gift when you do sign in😡 Most of the time the blockers on the board do not disappear when you make a match next to them! It’s fun but very lame and frustrating. I think all you want to do is make money by screwing things up enough that people have to purchase something! Not this gal, there are too many other games that truly let you play and win for free. You have made some improvements like when spinning I can now win coins and the vertical/horizontal line breakers more often. I love challenging games but not when they’re impossible to win, many times you only give one option on the board (that’s called rigging). Where are our friends and life gifts? I had over 100 gifted lives before you crashed, now I have none and no friends to send me any. Still need much improvement
Cookie Jam
by Mslupita1 on 2021/02/10 22:32
Amazingly fun!
Unnecessary Stuff
by Bigbrotherwherearttho on 2021/02/10 14:28
Been playing this for years. Clearly, I enjoy the game. Dealt with some silly changes and good ones. But here’s some stuff that doesn’t makes sense to me. The gold metal when you finish a step in one try. Who cares? All you get it this annoying gold metal covering the information on the next level and you have to swipe it off yourself. That is not a reward. Buying an airship? Who cares? Dressing some animal? Who cares? Something else I should mention. The entire time I’ve played this game I have never purchased anything, nor will I ever. It’s a game. I will run your ads for you and get an earned extra piece, but I will not for only 5 minutes of one. 15 I was ok, but 5, no. Also watching a video to get 5 extra moves...when I really blew it and have like 21 more pieces to get, this is when you offer this option? Why would I do that? Give it to us when it counts, like if we have less than 10 pieces to get. I’ll hit that video button like a lab rat hitting the cocaine button every time, if that were the case.
Great way to pass the time
by Cosmo Slomo Elway on 2021/02/10 01:43
Fun game.
Great app
by dmgb78 on 2021/02/09 14:00
The game keeps you coming back!
Fun
by supetcalifragilis on 2021/02/08 16:16
The only game that lets you win!
Greedy game developers
by mgdgguvdi66 on 2021/02/08 06:08
Used to play this game all the time and I really enjoyed it. Now it’s just a money grab and has made it no fun for me because it constantly trying to make me buy stuff to the point of ridiculousness. When you can’t through one round without multiple screens popping up to buy game stuff it’s just too much.
Free spins
by callingwind on 2021/02/07 21:11
In addition to daily spins you should offer every level spin or at least a free spin every 5 levels completed. It Doesn’t cost you anything but give us inspiration to continue playing.
Still my favorite game
by Cabraub22 on 2021/02/07 20:51
My only complaint is arriving at Rainbow Run in a timely fashion and immediately be hundreds or occasionally thousands of games behind. It’s much more fun to compete when you have a chance to win.
Yeah..
by nonamesostopasking on 2021/02/06 14:56
It’s addictive but I’m convinced some of these levels just won’t let me be great. Its kinda challenging to clear 100 waffles with 20 moves and no booster
Good game
by 丅ᕼᗴᗩᗰᗩ乙ꭵᑎǥᗩᒪƴ on 2021/02/06 00:18
This is such a good game you such try this game plz
Fun
by marlene sibert on 2021/02/06 00:11
Love this game
fun
by Schwing 32 on 2021/02/05 20:14
Entertaining
This game is awesome
by walking4jc on 2021/02/05 08:09
I love this game. It is super fun.
Red notifications
by ilouvcandy on 2021/02/04 18:47
The red notification won’t go away I uninstalled and reinstalled the app several times but it still won’t go away
Cheats you often
by o4h2000 on 2021/02/04 11:31
I am just shy of level 7000 and it’s now just about watching it recommend the wrong pet to use. When you use the right pet it works oh until it’s suppose to win the game then it doesn’t. I have tons of videos showing how it cheats will have to post hem soon it’s just odd how far the greed takes this developer lol. Don’t spend money they just cheat to lure you into spending.
Help me!!!
by suny flower on 2021/02/04 11:00
I miss delete this game. And i set again but this game don’t show my level ( My level is 6893). This game is show 5167 level.Pls help me
Latest update
by Notsonicelady on 2021/02/04 06:19
I have played this game for 3 plus years, grinding thru each and every level. I am on a fixed income and purchasing perks is not an option. In recent weeks the game has lagged, has gone to blank screen when accessing a video causing me to get out of the game and losing what perks I had achieved. I am now at mid 1000 level. I have tried to get the latest update to complete for 3 days now. I have checked and my IPad complies with ur reqirement. I have updated my IPad and double checked all it's functions. I will give it one more day and if I have no results I, unfortunately, will delete this game. Well after 3 days it now tells me this game is no longer compatible with my IPad. I have deleted it and thanks for nothing.
Is it true
by Akperez73 on 2021/02/03 23:50
I dount know if it’s true bc when I did one it didn’t give me rubox
I love this game
by mhendee on 2021/02/03 19:12
I absolutely love this game! I have been playing for well over a year, which I probably 11 months longer than I’ve played any other game. It’s easy and challenging all wrapped into one.
Rigged for cash
by Smurfitnow on 2021/02/03 19:06
Rigged to collect cash now
Fun
by enjoyinglife1 on 2021/02/03 15:19
Fun
Cookie jam
by denden65 on 2021/02/03 01:34
I love playing this game
Addictive!
by Annie_F on 2021/02/03 00:25
I’ve been playing Cookie Jam for years and it never gets old! It helps me relax (even though I definitely get frustrated if I can’t beat a level). Keep on creating new levels, and I’ll keep trying to beat them!
Cookie walks
by tooharsld86 on 2021/02/02 23:42
Why make these so hard to pass. Give us a chance to earn some prizes. It’s not like it costs you anything
Cookie jam
by uncadanky on 2021/02/02 20:14
Fun game
Game
by Notices 59 on 2021/02/02 13:00
I Love this game. It’s one of the best game to play
Love it!
by litenup26 on 2021/02/02 03:56
I like the way some levels are hard and some levels go by very fast
Is it over?
by Loverbeat123 on 2021/02/01 01:59
Is the game over? No new levels for months!
Addicting
by nice game wooohooo on 2021/01/31 19:58
Very addicting brain teasing game
Cookie Jam
by fern1960 on 2021/01/31 05:49
Great Game
Rigged spinning wheel so not to get free coins
by Basiapasia on 2021/01/31 03:46
Disappointed that it’s rigged not to get coins when spinning the daily wheel.
Hi
by Dennis 1941 on 2021/01/30 20:13
Hi
Problem with the game
by monaj1965 on 2021/01/30 17:51
Something is wrong, every time I go to open the app, it loads the shuts off, been doing it for a few days now, I even uninstalled it, then reinstalled it... still having the same problem Thank you Monique J
Wait and see
by vj9761 on 2021/01/30 00:58
Wait and see if they’ve fixed some of the glaring problems, with this patch. Ads are still way to long. And no I paid for this.
Addiction overload!
by WHOKNEW051314 on 2021/01/30 00:42
Great game every day! I am, though, tired of seeing the same Halloween character cruise across my screen when everything else is up to date. What gives? Also, thanks for the extra spins which I can never stop by myself and don’t know when they are coming up. But thank you anyway.
Been enjoying this game for years. Level 1243
by 326dann on 2021/01/29 22:45
Not complicated but fun and fast moving. Boosters including free play time is a big plus and not hard to earn. 💕 this game. Who doesn’t love food!!
Beware linking up w promoted aps
by Pat snowbird on 2021/01/29 18:26
Some of the aps that offer free game play are mining for your PayPal information.
Mi Favorito🍰🍬
by Hada🧚🏼‍♀️ on 2021/01/29 18:25
Me Encanta Este Juego🍰🍬🍭 Soy Adicta🤪🍭🍰🍬
Spinning wheel
by funny game girl on 2021/01/29 18:18
The wheel ‘jumps’ or skips A LOT or kicks out of the spinning round. Always seems to happen when it is near the money wedge. I won’t buy coins just to play a game therefore it’s very hard to win games. Discouraging to play the same level over and over....
In-Game Support is Completely Useless!
by OnlyRealSpike on 2021/01/29 14:04
I have been having an on-going issue for several months that in-game COMPLETELY REFUSES to resolve! Every single time I try to report the issue (over & ver again) they NEVER responded & do ABSOLUTELY NOTHING WHATSOEVER but close the conversation! How, exactly, does that resolve anything? Extremely unprofessional & just goes to show how useless they are! UPDATE: How many times do I have to explain it to you? I COMPLETELY REFUSE to CONTINUE telling you what I have ALREADY CLEARLY STATED MULTIPLE TIMES! If you COMPLETELY BLANTANTLY REFUSE to answer/resolve it in-app what makes you think I’d believe you’d answer/resolve it off-app? I am COMPLETELY FED-UP will how you have COMPLETELY IGNORED me! What part of THAT is so hard for you to understand? ANOTHER UPDATE: I had deleted & reinstalled the Cookie Jam game/app on 1/16/21 but the notification dot NEVER goes away yet there are NOT ANY notifications! Why won’t it go away? There is ABSOLUTELY NO EXCUSE WHATSOEVER for that & it is EXTREMELY ANNOYING seeing/having it for ABSOLUTELY NO REASON WHATSOEVER! I am COMPLETELY FED-UP with the BLANTANT LACK of support I have been getting with this! It is COMPLETELY UNACCEPTABLE & WILL NOT BE TOLERATED! What part of that do you not understand? YET ANOTHER FOLLOW-UP: I had ALREADY filled out your form but STILL HAVE NOT gotten a response! How many times do I have to CLEARLY STATE the issue as I have ALREADY done so MULTIPLE TIMES ALREADY yet ABSOLUTELY NOTHING WHATSOEVER has EVER been done to resolve it! There is ABSOLUTELY NOTHING else I would POSSIBLY tell you that I hadn’t already! There is ABSOLUTELY NO EXCUSE WHATSOEVER why you COMPLETELY BLANTANTLY REFUSE to resolve this situation & I am COMPLETELY FED-UP with it! How long is this going to keep going on? (1/29/21 @ 8:00am): I have ALREADY sent MULTIPLE messages....& just did so YET AGAIN! Yet you CONSTANTLY give me the SAME EXACT NONSENSE while COMPLETELY BLANTANTLY REFUSING to fix/resolve the issue! I am completely fed-up with this crap! If this is not resolved PROMPTLY then I am NEVER going to play your games again....
Update with party time
by Aneeta15 on 2021/01/28 21:24
I enjoy this game a lot! I just don’t like the recent update with the party time earnings. Before every time you hit a milestone you had 2 hours of unlimited lives and now it just gives you 15 min of an extra feature. It’s also been a while since you gave your players unlimited lives just randomly
Poorly written and not tested
by bijansbuddies on 2021/01/28 16:25
Many errors in the program. The math doesn’t always add correctly. Tokens are awarded for races/games that are closed. Several times I’ve been asked to rate the game and no place for input ever came up. All very unprofessional.
Pricey
by CHenne5 on 2021/01/28 12:38
Love this game but it’s too expensive to buy extra coins or to play on. Not enough opportunities to earn helpful “extras”. And the “wheel” for additional gifts should be allowed more frequently.
Boosters
by itsacrock on 2021/01/28 03:47
Timing to get boosters is almost impossible!!! When the color wheel spins boosters should be available, please
The Best
by obliana on 2021/01/28 01:11
Love my Cookie Jam ❤️ if I have a problem they are on it and take very good care of the situation! Love it!
Relaxing
by Lichita1958 on 2021/01/28 00:04
I enjoyed playing
Great Game
by Junin13a27 on 2021/01/27 22:28
I really enjoy this game,,,, love it!
Fun
by Gamer grams on 2021/01/27 22:23
Hours of fun
Losing days
by sndnurenr lo on 2021/01/27 12:51
So many times I have lost the amount of days I have played. I was over 700 days and I lost the days. I play every morning while drinking my coffee. It’s so frustrating. I have lost my streaks so many times
Winning Boosters
by Candycrush mama on 2021/01/26 22:28
Glad Cookie Walk is back. Almost stopped playing. Glad I kept checking. 😊
Too many pop up screens
by Maryland1952 on 2021/01/26 19:02
You have too many pop up screens before I can get to the game. Very annoying
Contagious
by Broke back DeeW on 2021/01/26 18:59
This game is contagious cause once it gets ahold of you you can’t get rid of it it’s too addicting
Lost all of my progress
by BrooklynMarine991 on 2021/01/26 18:46
I changed phones and lost all of my progress even though it was attached to my Facebook. I sent an email 2 weeks ago and still no response
Juicy o1
by Juicy 01 on 2021/01/26 17:28
I like the game it is the only one I play it does get a little hard some time
Fun Game
by FLShellgirl on 2021/01/26 14:50
I love cookie jam. It’s the right mix of hardest levels with harder levels to keep me interested and not discouraged. Unfortunately, it
A really great game but pricey
by Cujo62 on 2021/01/26 05:35
I have always loved this one. I made it to over level 1550 on Juice Jam several years ago. Original. Pretty graphics. Lots of extra things about it that I like. But very pricey. That little session of Juice Jam in the morning til my clients started to arrive, to the lunch break sessions to the late night “I can’t sleep” sessions, I spent approximately 14,000.00 in boosters and 5extras, all through my Apple account, over 90% was for, you guessed it, Juice Jam. So when you *think* I’m just going play for a bit, be prepared to spend money from level 25 on.
Frustrating
by midnite grove on 2021/01/26 02:47
I think the game is rigged
Fun but too many crashes!
by Merrie1108 on 2021/01/25 21:28
Beem playing Cookie Jam for quite awhile on my Ipad. Fun game but many crashes, no other games crash so it is the app. Also, when watching an add for a free bonus, sometimes crashes & sometimes can’t get out of the ad without closing the game & then no bonus. Someone needs to fix.
Thea
by Theadosha W on 2021/01/25 19:02
🥰
Free Coins
by Free2love on 2021/01/25 11:33
You never get free coins. I been playing for over a month and still only have 9 coins.
The game needs to be improved it gets boring starting over or taking days to finish a game
by Danny920 on 2021/01/25 01:42
Why does it take so long to go to the next level? Sometimes it gets boring!!!t
Mr cookie jam creater
by carly@92 on 2021/01/24 21:25
It’s a fun game wen it doesn’t freeze on you
Review
by 111Johnnyp on 2021/01/24 20:20
Today with hall the social restrictions it’s gives a different challenge than 6 foot or mask,,,,,,,,
Addicted
by Awesome yet a problem on 2020/05/16 15:20
This game It’s so addicting I just can’t stop playing it the first time I started it was so easy and it got harder but that’s why I loved it it was awesome and I really like sweets so every time I played it I want to eat something sweet another really good thing about it is that every time you win it shows you what you sometimes with you probably won but this is a really cool game and I think you should download it it’s addicting it’s fun and it’s for kids there’s nothing bad in it no cursing nothing is actually really good and just really good so I feel this game close try to get free robu but course I had I had to do a human verification I did it and then add the deal section I had to choose one and no I didn’t get my free robux I really like game so I downloaded this one the first level was like really easy and it was really cool because I really like geez like this especially if it’s like to do something sweet and I love sweets but yeah I would think you should download this game it’s a dick it is fun for everybody i’ll download this game it’s right of you how you thought of it because it’s awesome I think everybody should know about this game but I really go to words to say so how do you say Bella this game it’s called is addicting and it’s family friendly so yeah but sure you download this and share it with your friends so they can play at two and one more thing before I leave everybody should play this game in the whole world show no cookie jam
Fun but loaded with software errors
by dornliweg on 2019/10/17 17:07
I have been playing this game for a long time and just am so addicted to it but the software is always plagued with errors. Right now I am not able to spin the wheel even though my internet is working fine. Many times it says I have a free amount of time and then after another try it will tell me I am out of lives. If you buy anything help it has gotten way over priced. The .99 went to 1.99 which is double and not right since you only get an additional five moves for such a high cost. Also when you win some extra time, say two hours. If you leave the game you loose it. Who has time to play the game for two hours. The click should stop when you leave the game and start where you left off when you come back in. I have written to the developer many times concerning functions not working and they are zero help. Wish someone who really cares about the players would run this game or they should get software people to make sure all the bugs are out if it. I do not mind paying sometimes but you should get ten tries for the increased price. Very frustrated right now that the wheel will not work.
I’m a cookie jam addit!
by rdpaulsen1 on 2020/04/25 02:11
HELP!! I have a serious problem! I’m addicted to Cookie Jam!!! I really like playing this game. It’s fun, relaxing, frustrating, keeps you thinking and searching, and very addictive. I’ve been playing for a couple of years and have times when I’m trying to get past a level, I have to force myself to stop playing. Now, the reason for the 4 (because we can’t do half stars) review...... I don’t know what’s up but for about the last couple of months there have been some glitches that have really been very frustrating. 1) After playing for a long period of time the game will freeze between levels or level replays, the screen will go black, and won’t let you go any further causing you to have to exit out of the app and restart your iPad to be able to play anymore. 2) Again, after a long playing period, the bonus plays and bonus items that we get at random times aren’t able to be used because the required ads don’t pop up when the bonus icon is clicked causing you to end that round and begin a new round. Hopefully these things can be fixed.
My favorite game!
by Hudiehans on 2020/11/02 04:12
‼️November 2020- the fixed the below issue, thank you!! There are other issues, but if you contact support they work with you! ***March 15, 2016- revision- I do LOVE THIS GAME, one of my favorites!!! But.... New update and, it won't let me paste a picture to show you. I sat and moved all the colors around, made fun patterns, sorted them by colors, racked up a ton of points, and it didn't take down any of my lives. But it also didn't take out any of the waffles. So I finally had to quit. Obviously a glitch. developers have updated and gotten greedy because in-app purchases are now triple the price!!! Couldn't figure out why I'd pay $4.99, for 135 coins, use 25 and they'd be asking for more and more money. They were sneaking in new "fun" surprises". CRAP! Not worth the extra spoon. Let me have the coins that I paid for. I'm disappointed.... Love this game and would give it 5 stars, but they bug you every single time you sign in, asking if they can post to your Facebook. Enough already. I told you NO once, stop bugging me. Also, I've literally spent hundreds of dollars on coins and you really don't get any discount for buying more. I've been playing for at least 6 months and only twice have seen "sales" on coins. They need more incentive to buy coins and STOP bugging me about Facebook!!!!
Too HOT
by Daw-nuh on 2020/07/16 22:58
After installing the latest update, my iPad gets so hot that I am forced to stop playing. It’s obvious that changes have been made to “accelerate” game play because when I don’t pass the level, I don’t even get to watch the last play finish; instead, as soon as my finger lifts off of my last swap, the game pops up the too bad so sad and pay me some more money screens. And to be honest, I know that the developers want us to contribute cash but the constant pop ups asking me to pay for power ups or warning me that the next level is hard so I should pay up, is really getting old. I’ve been playing this game for a while, and I’m on level 5876 so it’s obvious that I really enjoy the game... except for those annoying pets and their ridiculous animations reminding me that they’re fully charged, and as mentioned already, the pop ups asking for money. Did I mention that the pop ups are annoying? Maybe I should say it again that the pop ups are annoying because it seems like the thing to do is to repeat something so so so many times that you don’t even look at it anymore. Like pop ups asking for money.
Many glitches
by 10/30/1960 on 2020/07/11 00:42
I’ve been playing this game on and off for a couple of years. Lately I can’t even get into the game. Since the beginning of July 2020 I haven’t been able to get on to even get my daily free spin and that means I’ve lost any streak I may have had. Back to square one because I refuse to pay for something I have no control over (and even if I would I can’t get on!) I’m in the process of deleting the game and adding it back and I’m afraid I’ve lost any progress, boosters I’ve accumulated. I’d love to be able to send you a screen grab of when I tried to log on where half the pictures is white. When I try to get on it just closes and I try over to get the same results. If I lost everything I will delete the game and never return. There are plenty of these types of games. Update: down loaded new game and I thought it might work. It looked good but when it asked to send notifications I clicked “don’t allow” the game closed on me. Retried and got the half white (where it has the game title Cookie Jam) and again closed on me while loading. Looks like I’ll be taking this game off my playlist. I’ll wait a day or two to see if I get any response from support - but I truly doubt it!
Unnecessary Stuff
by Bigbrotherwherearttho on 2021/02/10 14:28
Been playing this for years. Clearly, I enjoy the game. Dealt with some silly changes and good ones. But here’s some stuff that doesn’t makes sense to me. The gold metal when you finish a step in one try. Who cares? All you get it this annoying gold metal covering the information on the next level and you have to swipe it off yourself. That is not a reward. Buying an airship? Who cares? Dressing some animal? Who cares? Something else I should mention. The entire time I’ve played this game I have never purchased anything, nor will I ever. It’s a game. I will run your ads for you and get an earned extra piece, but I will not for only 5 minutes of one. 15 I was ok, but 5, no. Also watching a video to get 5 extra moves...when I really blew it and have like 21 more pieces to get, this is when you offer this option? Why would I do that? Give it to us when it counts, like if we have less than 10 pieces to get. I’ll hit that video button like a lab rat hitting the cocaine button every time, if that were the case.
GREAT GAME ...but has an issue
by Shadowslayer93 on 2018/05/16 14:10
I really like this game and have played it for a long time. I didn’t give it 5 stars, because every once in a while, the game will set me back a few levels and I have replay them. When you enter that level, you can see that you have already played it and earned stars. You have to enter that level, then wit that level, and leave the app completely. When you go back in, the game will advance past the level you’ve already played. If the game set you back several levels, you have to go through these steps for each level you’ve already played and earned stars. I did contact support, but my response was that they are sorry that I lost progress and to sign into Facebook and they could fix my progress. I don’t play games through Facebook. Also this has happened numerous times, so I think it needs more than just fixing my progress... I think it may be a bug.
Latest Update Caused Glitch
by Girlierider on 2018/03/21 18:45
I’ve played this game for years and I’ve been really impressed with the new changes that allow players more opportunities to win coins and boosters without spending actual money. However, the latest update has created a glitch that moves me back a level or two and makes me replay and beat it, even though it shows the number of stars I earned the first time I beat it, and I can’t progress on without replaying and beating the level again. This has happened four times since the update yesterday and it’s incredibly frustrating and it discourages me from playing the game. Why would I keep replaying the same levels after I’ve already beat them? Especially when they weren’t particularly fun levels to begin with...? Also, the game use to add a new set of levels every Tuesday and Thursday. Now, it seems to only be once a week. It doesn’t take a full week to beat twenty levels, so the game just sits unplayed for the majority of the week while I wait for more levels to be added. I wish the developers would go back to adding new levels twice a week.
Overall pretty good
by Peppyd on 2018/05/22 00:36
I really like the game except it seems to drop the game a lot. Especially when I am winning. The game spin is very slow and so is the gathering of the tiles that are correct. Please fix it so while people are playing the game doesn't drop. There have been times when I wanted to delete the game it was so frustrating. Some of the levels are extremely hard and take quite awhile to win. 5 times is not enough and winning coins is very hard, especially when it takes 25 to continue playing for 5 more turns. Not worth it. The above was written months ago-still no solution-makes you wonder why. I loose the connection constantly especially when I'm leveling up. Winning coins and help us ridiculous. I play a lot of games and Cookie jam is the worst. You ask for reviews but fix nothing or respond to things players want to make the game better.
More than a game for me
by Natalie RI on 2018/12/04 13:05
This game beside it being addictive and competitive hold a lot of emotions for me... it’s a game that I started playing with my dad... a thing that would keeps us connected daily as we raced from on level to the next and when I ran out of lives I then got my Mother hooked and oh boy!!!! This game became her favorite of all she would call me to give her lives like all the time, she got all her neighbors hooked so they could feed her lives.... my parents and I started playing this game for 6+ years, 4 years ago I moved away with my husband and he also became addicted.... I kind of stopped playing for a while after my mother passed away.... but playing it just reminds me of here constantly.... 😢❤️ so yeah. Back to rating the game! It awesome, keep your mind busy, if used properly can be a great family game!
Aggravation
by bullmtnmom on 2020/07/17 21:24
I’ve been playing this game and original cookie jam for a very long time. As far as the games themselves they are entertaining and enjoyable way to wile away the hours. However there are several things that are just annoying as hell. After an emotional, exhausting day of traveling to the city for drs. Appt. I didn’t log on to play so I lost my accumulated log on days, this after years of never missing days. Next I have flat had it with the wheel. I have yet to get what I attempt to stop the wheel at because wheel is loaded, weighted whatever you wish to call it and it also doesn’t appear for play if it’s earlier then your previous days log onto game. Really not fair and very annoying. Wheel should always be available not controlled by games internal clock. I understand point of games are to make $$ however retired and on limited income. Have made it pretty far without spending a dime so not about to start now! Please fix the previous mentioned matters...I am so close to deleting both my games.
Used to be Great But not Anymore
by jayeburney on 2018/11/06 02:23
I’ve Been playing cookie jam for several years now I’m at level 2902. Recently the screen started freezing and I have to close the game out and restart it continues to do this the last three weeks or so. Finally a real out of the game and I had lost all their unlimited lives that I had 40 some hours worth I lost all my lives I was sent from my friends. I keep sending requests for help to cookie jam developers and they do nothing they don’t even respond back I spent maybe $100 on this game and I’m all done with it it’s frustrating it is to be fun but now I see how the deck stacked against you when it’s so irritating now you can’t play for more than a couple hours and then it fades out and freezes you have to close out the game. Really frustrating!
Cookie Jam
by MamaLaura5+10+? on 2018/10/09 09:09
I’ve been playing this game for years now and it is hands down my absolute favorite game! Many wonderful changes have been made and I continue to enjoy it. It is very relaxing! If there were anything I could change about it, it would be the amount of gold bars (25) to continue playing when you’re running out of moves, and I would find a way to earn gold bars easier without purchasing them. Other games only charge 9 bars for 5 extra moves, 16 bars for another 5 extra moves and are easier to collect. I’d also lower the cost of gold bars/coins to purchase boosters and tools, because 50 bars is insane for one spoon, and 200 for a mitten is ridiculous. Thank you for creating this game, I love it and give you mad props for your creative ideas!
Won't sync with other devices
by Vic1-1 on 2017/09/27 21:41
The game is fun, and yes almost addicting, (if you get addicted to games), but the problem is syncing across iPhone and iPad. It just won't do it. Developers help is like talking to a robot, over and over the same "solution" which does not work, then the next day when you tell them it doesn't work you get another response which is to do the same thing they had to do the day before. Does not work. Logging into Facebook will not sync this game. If you want to play it just get used to playing it on one device, which is a bummer, thus worth only one star for me! I was asked to update my review, so one month later I will and no it still does not sync across iPhone and iPad there for my first review still stands. I would give zero stars if able
Please fix
by Jenn7898 on 2020/09/25 16:52
After today’s update, I cannot seem to play a single level. It basically freezes up on me when it attempts to open the level window? Nothing actually pops up, it’s like a translucent screen that pops up over the entire screen. This is extremely frustrating and I’ve about had it with this game! If I could give zero stars I would! After the last update the animal helper does not line up with the level I’m playing anymore. Like it’s telling me to choose the cookie pup when I need the waffle pup, and sometimes I can’t even pick the animal I really need because it doesn’t give me the option to pick that particular one on that level, because it’s telling me to pick the wrong one. What’s the point of having that added feature if it’s not gonna work correctly? It’s really starting to frustrate me. Also, there are times when I get free time but it doesn’t add to the clock at all, never registers, like I never won that reward. Again, what’s the point of the reward when it’s not really a reward?
Used to be Great
by MusicFan62 on 2020/09/08 04:19
Been playing this game for years. Has always been my favorite until the last update around July 4. Wouldn't load on iPads for awhile. Now that's fixed, but the lag time from when you swipe a piece until the game responds is torturous! No problem with any other games or apps but this one. Fix the lag issue & I'll change my rating back to 5 stars. For now, disappointed. Update 9/7/20: there have been a number of updates since the one that broke this game for the iPad. Kept hoping the iPad problems would be addressed and fixed, but nope. Although I appreciate that the developers did at least respond, they want to treat it like device instability, or to contact them. I'm a busy working person & am not willing to spend my time trying to make it work. You broke it, you fix it. Sadly, my rating has now gone down to zero stars and I'm deleting my favorite game. Will check back from time to time to see if other reviews indicate it's playable on the iPad again, but until then, adios.
No ticket prizes
by SassyMe! on 2019/08/05 13:25
I’ve been watching the game progress and am finding an ongoing issue. In the daily spin and other ways to receive helpers a lot of the times they do not register. It’s the spoon that I have the most issues with. You helped me before. Please help again. I’m not asking for replacements like before. I’d just like this resolved so it quits happening. Thank you. Gave it a one star to get your attention. It did get a response directly from their website! Impressive! Other games just blow off the comments and give you a canned response and tell you to fix it yourself because it’s your device. Thank you! Upgrading my rating! I had enough tickets to use it toward a spoon three times and then it said “ sold out”. I understand this, however, the three spoons did not show up. Where are they? Tried to contact you through the app, but was not given that option. I really do enjoy the game....... So that issue was resolved and items returned to me. However, it’s happening again with the tickets and with the daily spins. Is this an issue with my device or the game itself. I did contact support, but the response was not for this issue. Thank you!
Gets harder, and harder
by swirly_peppermint3000 on 2020/01/07 22:03
So, of course cookie jam is a strategic game that requires some brain work. At the beginning, it starts off very easy. Even a three year old can pass level one, that’s how easy it is. And yes, this game is a relaxing and stress reliever for hard times. You can become more intelligent academically as well. Cookie Jam is definitely not like Candy Crush. Well.. it kinda is, but there are a few differences here and there. Cookie Jam starts off very simple, but once you get to level thirty and higher.. it gets challenging. The difficulty escalades very swiftly. So, get ready for an early competition. Anyway, besides that Cookie Jam is definitely a great game. Plus, it’s not a waste of time. Take a break and install Cookie Jam, it’s great! 🤗
Now we have to unclick rewards or else continuous drain??? Not cool
by Lightning39blue on 2018/03/21 18:55
Seriously developers...you have such a great game going here, I truly love it, but don’t try to trick us into using rewards w/the perma-select feature! (1) This new feature where if users click on a cake or extra lives or whatever tool, it stays PERMANENTLY CLICKED until unclicked?!? That is not cool. All you have done is really tick users off because we keep forgetting we clicked a cake and now it’s clicked on every game. It’s like making a food smaller in weight and claiming “less calories!” Give us more credit...we know you did this to make us burn through our rewards faster so we have to buy more stuff. Not cool. And (2) for the last few weeks, if I click the watch movie option to get more moves or an extra turn, it doesn’t work. I watch the ad but no benefits. That’s annoying.
Love game but it keeps crashing
by NeishaStar on 2018/09/18 18:03
Update: Since I updated yesterday with hopes of the game getting fixed, NOTHING changed. It seems since I've made the review, the game is crashing way more frequently (after each round, during the game, whenever it feels like crashing). Just ridiculous!!! First off have to say I love the app but since the update on my when I play on either of my tablets (IPad or Galaxy Tab) it keeps crashing. I'll either complete a level then it'll crash so I'll have to reopen the game. That's very annoying but I always reopen the game. The biggest thing that's a problem is when it crashes WHILE I'm playing a round & when I click to go back I've lost a life or my winning shrike. Then there's been some glitching when I make a match with the cookies, it'll freeze then continue or freeze then the screen goes black the out of the game. PLEASEEEE fix this!!!!! I want to continue playing but if it continues I'll have to probably delete the app.
Changes needed
by Puppy323 on 2019/02/27 19:15
I play this game to pass the time when needed. I realize this is a 4+ age game, however, the dog is ridiculous and annoying! Option to play the level without him should be added. If he has to stay can he tap productive pieces that will help decrease the required pieces I need to match? If he taps a full cupcake nothing happens but if he taps a halved cupcake then it does get knocked out and goes towards my needed pieces. He should halve the cupcake if he’s going to tap on a full one. Also the pieces that get the lines in them -, | or + should knock out it’s colored part of the cupcake even if they are not next to each other. It only knocks it out of that color is next to it like when you make a triple match. The lines should be able to knock out that color even if the cupcake is full not just halved.
Level 4189
by Mel_B_2_u on 2020/10/22 00:06
I love the game but I have gotten to level 4189 and can’t get off of it for about 2 weeks now. It’s getting frustrating now and I’m very close to deleting the game all together. It has to be some sort of glitch because it doesn’t give me enough green to complete the level. I’m getting all types of explosions but it doesn’t give me enough green tiles to complete the level. I always have all the other ingredients completed except green. You can’t complete a level if the ingredients are not there. I’ve watched you tube videos of that level and they have a board full of green tiles. I run out of moves and still would need about 10 - 15 green tiles to complete the level but there are none even left on the board. How do I complete the level if there are not enough green tiles?
Not happy right now
by Amethy$t on 2018/07/18 23:46
July 18, 2018 I provided my FB id# to support so they could reset my game to the correct level. This was 3 days ago. Nothing has been fixed. What happened to this game?!? Sad but I may just have to delete it altogether. Good luck to the rest of you. July 14, 2018 I’m officially done playing this game until the issues are fixed. It sent me back 5 LEVELS again!!! Steer clear of this game for now till its working properly because it was a fun game to play before all the problems. I don’t know whats going on but in addition to not giving extra moves when I tap to allow an ad to play I keep being sent back 3 or 4 levels! Done spending money on this game until they fix the issues. ETA: It’s July 9 and nothing has been resolved. I’ve contacted support a few times. Have not received a reply since July 3. Response to support: I did fill out a ticket. I got a response and followed the instructions. It did nothing. I replied to the last email I received from you 8 days ago and still have heard nothing. I’ve reached level 3907 and keep being sent back 2 or 3 levels when I log back in. I give up.
Could be better
by 2 ugh on 2018/08/20 13:21
I don’t care for the fact that once I am done playing OR lose and close out the game it often sends me BACK more than ten plus GAMES THAT I ALREADY PLAYED! 😡 Also I like the piggy bank but I will NOT pay with my own money to open it so if you could come up with a better idea with our earnings and a way to keep them instead of having to pay with our own money that would be great! 😁 On a positive I do like a lot of the improvements that you have made and fixing the glitches too. Improvements like: earning keys more often, playing against others, more color rewards when we start the game from losing the last game. It’s nice to have A LOT of freebies going on before a game starts and during! 🙂 Because of the piggy bank and having to “pay with our own money” I’ve almost deleted this app unfortunately. 😞
Loyal but Frustrated
by Ckcmasmom on 2018/11/10 04:37
I’ve played for a very long time, years in fact but lately there are too many “events” going at once—Cookie Walk or the surfing thing or this or that. You have to push so many “Ok”s or “Cancel” or having to claim each prize individually rather than just claiming the bundle before getting to just play the game. I don’t know why I can’t choose when I want to use the prizes I’ve won rather than the game making me take the infinity play immediately when maybe I’m just wanting to play a round or two and don’t have time to free play for an hour. Makes me feel like the game wasted my prize. I don’t want to play using Facebook and there are now a series of buttons I have to push to bypass FB play. Once I actually counted having to push 20, yes TWENTY buttons before getting to play my round. My only other gripe has been it’s few and far between to be able to earn coins. The game has always been this way but it isn’t even clear how to earn coins—seems so random and extremely rare. Too much going on at once might shift me to another addictive game choice, it’s too bad. I really enjoy playing, it challenges me and keeps me thinking strategically. If it weren’t for that, I would’ve dropped my rating to two stars.
Great game but needs bug fixes
by Notorious BK on 2018/11/08 00:00
I’ve played cookie jam for a few years now and advanced to the top level. The game is lots of fun and the designers are very creative in adding nuances and challenges. That said, the game continues to bog down by skipping you ahead on levels and then sends you back after the fact. It wouldn’t be a big deal, but you have to replay all the levels you previously passed. Most recently, I’ve been docked back three entire islands now for the second time. I used to love the creative competitions on rainbow run, but given that I keep getting sent back, apparently those days are over. The game itself is so much fun. Now if they could just fix these issue...
Losing levels
by D169999997698210 on 2018/07/14 01:03
I love this game and have progressed very far. For the past month or so I have been inexplicably losing progress by several levels. This is INCREDIBLY frustrating. There have been times I purchased extra coins to get past a difficult level only to lose a few levels of progress ... and have to play those same difficult levels again. I am getting fed up with this and may just stop playing. I also had the same issue as another reviewer - where I watch an ad to get 5 more moves only to NOT get the 5 moves and lose the progress on that level. Neither of these issues occurred in the past few years. Its just a recent problem. If not for these 2 glitches, I would give this 5 stars. *sigh*
This going need work on leave 53 need more the 27
by beau mckimmy on 2020/11/21 00:33
I really love this game it really nice to play bout when you get to leave 53 you only have 27 move they really stupid and really how are supposed to finish the game with those 27 move so. IHOP you need to add more move to leave 53 Not 27 move Thank you beau You guys need too add more move on leave 65 how can someone pass the leave with only like so may move you guys need to be adding move to the 65 or i am not going to play the game more you KONW what née to be l would like she new change to this by Jan of 2021 Sorry I write this. Beau mckimmy Hi yes this is Beau Mckimmy once again I am really getting sick and tired of not having a lot of moves for the lot of the games that I’m playing for each level I was on level 180 I am still not passed that level I have literally have played every single part of that I am done continue not doing that and I’m no longer gonna be playing your guises games I’m getting tired of it I’m sick of it and I’m done with it continue doing what you’re doing and have a great marvelous weekend may you do some problems with yourself
Screwed Up
by dovichow2 on 2021/02/11 02:49
I too love playing Cookie Jam. A few issues I have are: Half the time you can’t beat a level because the item you need isn’t even in the board! The everyday sign-in does NOT work and then you want us to use the coins we have (which are never enough) to catch back up this is a scam! It’s almost impossible to land in Coins when you spin. You took away the free gift when you do sign in😡 Most of the time the blockers on the board do not disappear when you make a match next to them! It’s fun but very lame and frustrating. I think all you want to do is make money by screwing things up enough that people have to purchase something! Not this gal, there are too many other games that truly let you play and win for free. You have made some improvements like when spinning I can now win coins and the vertical/horizontal line breakers more often. I love challenging games but not when they’re impossible to win, many times you only give one option on the board (that’s called rigging). Where are our friends and life gifts? I had over 100 gifted lives before you crashed, now I have none and no friends to send me any. Still need much improvement
Long time player
by danac120 on 2020/05/19 00:45
I’ve been playing this game for quite some time now and I have a few things that come up in the game that really tick me off. First, when you get the bees that are supposed to help you and you only have 1 item left in the level, aren’t the bees supposed to help you? If so, then why do they target and break everything but the one item you have left? Second, if you have a piece of cake in the round but no matches, it makes you use your cake before shaking to rearrange. I’m usually saving the cake but it forces you to use it unstrategically. Third, if you finish a level with many lives left, you have to sit thru crap before it takes you up to the next level. Give me a skip button so I can watch it if I want but don’t have to if I don’t. This draws out the game unnecessarily.
Buying coins
by Roxy 52 on 2019/02/27 12:00
This game has become very frustrating for me. I don't like buying the big packages they offer with coins and bonuses, almost every time I opt for the 50 coins for .99 I get booted out of the game and lo and behold you log in and your game has ended. I was on level 5 of your cake walk bonus when I wanted to purchase my usual and you booted me out once again. I use 3 lives to play on and you only give 2, that's stealing! I am tired of it always wanting money to pass a level and all the "freebies" you offer never really advance the game. I wish this had never been sold, you used to be able to win. I'm on a high level on this game but I am sick of your "games"!
Cookie Jam
by Moesky64 on 2019/10/20 16:37
I’ve been playing this game for years and am currently on level 1855. I enjoy it very much and would have given 5 stars but I find the game has an annoying side to it. It seems that it is not completely random. Very often I am not able to complete a level due to the game not generating the pieces I need to do so. I would consider it the luck of the draw if it weren’t always the pieces required to beat a level. I can play the game as careful as ever but when the pieces you need NEVER appear, then no chance of winning. I notice this more on higher levels. Some of the puzzles are complex enough that they don’t have to insure you lose by rigging the outcome. Other than that, it’s an awesome app which provides years of entertainment.
Don’t Like That You Have To Have Facebook To Fox Glitches
by Have N Fun on 2018/11/08 18:47
This is a fun game that I have been enjoying for quite a while. However, there have been a lot of glitches. When you leave the game and come back later to play again, it puts you back several levels that you’ve already completed. On other occasions I’ve made it to the end of a land and it will freeze and not advance to the next land. When I restart my device, it puts me back several levels that I have already completed again. I contacted the developer about these issues and their only solution is to have a Facebook account and link the game to that and then they can fix the issues. Otherwise there’s nothing they can do to solve these problems. I don’t have a Facebook account and I won’t be getting one, so I guess I’ll be deleting this app in the near future since they have no other way of fixing their glitches.
Maria
by Chur hie on 2018/10/27 01:31
I've been playing this game for a few years and it now has so many glitches it's no longer fun. It needs to be fixed!!! I play one life with 4 more left and it crashes on me and sometimes it crashes in the middle of a game. I'm fed up with it. Don't tell me to upgrade because I have and nothing is fixed!!! I have updated and it still does not work on my iPad. It always did but since you changed it there have been nothing but problems. It's fine on my iPhone but I don't play games on my phone I have won game 4078 three times and it won't let me go to 4079. It keeps having me repeat 4078. I'm sick of this Why can't you fix these problems
Glitch on special buy for Easter coin
by Jamise324 on 2018/03/30 10:58
When you sign on everything works like normal. Then there’s a pop up for special buy for 40% off 135 coins for Easter. It will not let you click the X button to decline. It just keeps popping back up. I finally clicked purchase and when through the process. Once I purchased the special buy the game froze. I came out and went back in then got stuck on the glitch in the beginning to purchase the special buy. I’ve already bought it why and I stuck on this screen!!! No matter what I try it’s not working. It’s like the game is forcing you to get keeping and it won’t let you into the game.
Need to fix bugs regarding free play
by I'mgood on 2020/08/23 11:29
For the second time in about two weeks I earned 6 hrs of free play by winning challenges but the free play was taken away when I closed the app to do something else real quick. I’ve been playing this game for YEARS and would like to see this glitch fixed. Developer asked me to provide more detail. One challenge was a teamwork challenge. Was first place, earned hours of free play, the app “updated” and I lost the hours of free play. The second time I beat 20 boards to win the airship challenge, was awarded free play, and when I closed the app for a sec to do something, I lost the free play. Not sure what more info there is to provide. I hope this helps. Btw, I really enjoy this game. Have been playing for years and it never gets old. Thank you.
Where are my rewards????
by Twinkenn116 on 2020/09/28 10:42
I Love cookie jam! It’s a great game and very addictive. The reason I gave it 3 stars is due to its numerous glitches and I will only mention this- I have noticed that the rewards won for Macaroon Mama are never received after you have collected the required amount. The mitt nor the rolling pin nor the pastry bag are never received. Maybe it happens too to the other events. Also, how come there are no more cookie walks? What happened to cookie walk? It may be difficult to get pass all levels with one life but it was challenging. Kindly bring it back. Please fix this!! It is not fair, we spend hours playing to get those rewards for nothing. And please give us a chance in getting through cookie walks, stages are difficult to pass most of the times. Thank you.
Fun game, but price of boosters is ridiculous
by CookieMonster71 on 2018/11/10 19:09
I’ve been playing Cookie Jam for a couple of years, it’s what I play on my lunch break since I only get 30 minutes. I’ve noticed that the cost of boosters has fluctuated and are now ridiculously high. If you don’t purchase coins, then this won’t bother you. The three +5 lives booster used to be 20 coins, then it went up to 30 coins for awhile & I started playing a little less. At some point it lowered back to 20 coins. Just recently they raised it again to 60 coins. I’ll keep playing, but will not purchase any more coin packages. And if I get stuck too long on a section, I’ll just find another game.
BEST GAME EVER BUT THE CHANGES ARE NEVER IN OUR FAVOR💦
by GrammaDi75 on 2020/02/07 02:50
Every time I send you an email or post another positive review, you have made changes which Never benefit the player but DRAINS OUR BANK ACCOUNT EVEN MORE. Your charges have become EXCESSIVE FOR NO GOOD REASON. You may have the best game ever but it won’t last. Collecting tickets is a farce. 50 per game buys NOTHING NOW THAT THE COST OF BOOSTERS AND OUTFITS WENT SKY HIGH. ANDTHE OUTFITS BESIDES BEING OUTRAGEOUSLY PRICED ARE CONSTANTLY Out of stock! Being bedridden and 77, learning to play this game was good medicine until my Discover card bill came and I realized I would have to pay out HALF MY SOCIAL SECURITY CHECK MONTHLY TO CONTINUE TO PLAY AND ENJOY THE GAME AS I HAVE BECOME USED TO. YET,I GIVE YOU 5 stars. The game deserves 5 stars but I must advise everyone to be sure you can afford it before you get hooked on it.
I love this game
by Thankful1199 on 2019/10/03 19:57
I have been playing this game for years. I absolutely love it. Some challenges are so hard, it may take me a week or more. But it’s so much fun trying. I had issues with it crashing and a few other bugs. I contacted the developer and they responded immediately. They addressed my issues and even helped me out. I am very thankful for them being as serious about the game as I am. I love the new challenges they add. If there were ever anything I could change, that would be to allow you to collect coins. I have had 19 coins forever and the wheel spin seems to never land on the coins. Great game! I’ll be playing fir more years to come
Game gets stuck then just goes off
by Bubba2396 on 2018/10/27 06:04
I love Cookie Jam but I have been experiencing several problems with just this game. When I make a match the tiles seems to get stuck. Also sometimes I will be playing and the game goes off in mid game and I have to log back onto the game and I have lost my credit and didn't even finish the game. If I try to watch the video for five more moves sometimes it will show the video and then goes off. When I log back on I did not get my free moves. Sometimes it doesn't show the video and then goes off. This is becoming so frustrating that I am thinking about deleting this game. I have gotten pretty high up in the game and I don't think I would want to start over. I want to rate this game a 5 but with all these issues I can't.
BAD changes!
by 4445553339 on 2019/03/15 12:23
I have been playing this game for a very long time. This morning when I opened up the game, the entire board was different...so much chaos, so many different squares (half pretzels, half “other things” that I can’t even tell what they are)...all-in-all a horrible change. The board is so busy I can’t even tell where my matches are, I have to wait for the flashing hint. Why do you game makers always feel the need to change a game to supposedly make it better...when it NEVER does!! I’m seriously hoping this all goes away after St. Patrick’s Day since the shamrocks were the first thing I noticed. If not, this game will be deleted swiftly!!!
Love it —-BUT—-
by Fthjihgg on 2020/07/26 23:51
I love playing this game. It’s pretty challenging. However, as others have said, there are still annoying bugs. Since the latest update, every time I start the game and it tries loading the map it crashes. So I guess I am done with it. I am deleting the game UPDATED REVIEW After my previous review, I was contacted by customer service. They were very helpful. After explaining the problem, and some initial issues with reloading, they got me up and running. I didn’t lose any levels or rewards which was a pleasant surprise since I deleted the game. A good experience with a helpful customer service group. Lovin’ the game again.
Starting to be boring
by .bas on 2018/12/01 11:55
I began to loose my interest for the game, and actually started searching for another one, because upon the last month levels are getting harder in a silly manner (not only the one labeled as hard levels). It’s so boring to keep trying to pass the level endless times to pass it, then same thing is repeated again in every level and at the end discover that the rewards are not worth it. The rewards for the events aren’t of great value. I felt like I have to work so hard to gain points and then find that the reward is too little for all this effort and all these hours. No coin rewards, very few aiding tools as spoons, mittens rollers, and icing decorator. The rewards now are Just some infinity lives and special characters. This is why I’m beginning to dislike this game. Please make the levels a bit easier and the rewards of more value. Thanks
Chill down-time distraction- best ever!
by annie 0' on 2020/06/29 16:57
I’ve been working my way through levels for several years now...never spending a dime either, just try, try & try again or you tube has videos to help you beat a tough level🤨 The other day my iPad froze & it appeared that I was at the end of the road with Cookie Jam, alas, it rebooted. Whew, I was having serious withdrawal from thinking I’d reached the end. I’m on level 1600 and change, no idea how far it goes but it’s become my chill down time total distraction, it has beautiful graphics, it’s challenging, it’s fun & relaxing. I’d like to think it’s helping my brain in logic & reasoning...this 64 yr old female loves this game!
Cookie jam crashes since last update
by purplerose125 on 2019/04/22 18:54
Have played this game A LOT, but very frustrated that I am on level 3280 and for the past several days I have not been able to complete a single game! When I still have 7- 12 moves left system just crashes and throws me out. Seems to be keeping me at the same level and charging the “stArted” games against my time but will not let me complete a game at all. I hate to delete and reload as I imagine it will set me back to square one and no fun! A crashing appears to be from latest update on 10 Apr 2019. Please fix and issue an update that works!
Game glitching
by Buggabee143 on 2018/09/30 05:25
Love Cookie Jam and have been playing for quite awhile now ... I am on level 3553 and I’ve noticed the last month or so the screen will display the game but it displays it like your back ground light timed out .. like a grey screen and you can not play ... I go out and reload and same issue so I started going to the App Store to open the game from there and it’s always hit or miss if I can open the game and play also I have noticed that when I want to make a purchase for coins or extra things I can not connect to the store to purchase it just try’s and try’s with no result ... it’s super annoying so please Cookie Jam Fix these glitches been to long for it to still be a problem...
Some levels are TRULY a scam.
by Ushers heck on 2020/08/28 02:21
I have been playing this game for years and mostly got some entertainment from it. But lately some of the levels do not follow any reason to the movement of the pieces. For example, One reason is the pieces would enter a portal that should empty out somewhere in the immediate puzzle but they don’t. There was no room to be filled so they just go to nowhere They just fall through the portal when there is no where to go. It makes each move take up to 30 seconds to complete , until somehow they stop falling from the bottom to no where. It also makes any timed use of extras that they award during contests a bit less meaningful when each games takes 10x to finish. In addition, you can’t plan moves when you have a string of pieces changing for no reason in every move. I am just deleting the app all together.
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App name
Cookie Jam: Match 3 Games
Description
Over 100 million people are already playing this deliciously sweet match 3 game filled with thousands of fun and challenging levels! Are you tired of matching candy or spreading jelly? Blast through dessert themed islands and help Chef Panda crush cookies before they crumble in Cookie Jam - the SWEETEST match 3 game on mobile! Swap candy colored treats and crush delicious cookies and cakes. Create explosive matches and win sweet rewards. Play through thousands of unique and challenging levels and compete against friends to see who can get the highest score. KEY INGREDIENTS: -Free to play and fun for everyone! -Never-ending fun with THOUSANDS of unique levels with new ones added weekly -Deliciously sweet supply of candy crushing power-ups and combos -Swap, crush, and jam your way through fantastical bakery themed islands -Earn rewards and sweet prizes with limited-time events -Connect to Facebook to seamless sync across multiple devices and challenge friends! Got a sweet tooth? Treat yourself to all the candy, cookies, cake, and candies you want with this calorie free treat! LIKE: https://www.facebook.com/PlayCookieJam FOLLOW: @playcookiejam DEVELOPER INFO: Jam City is the leading developer in truly cross-platform social gaming! Check out our other free match 3 puzzle games! Check back often to see all the new candy, cake, and sweet treats that we've added! COOKIE JAM, the COOKIE JAM logo, the Rainbow Cake Design, the COOKIE JAM characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. and may not be used without permission. © 2020, Jam City Inc. All rights reserved.
Cookie Jam
by take courage it is I on 2021/02/23 01:47
Good evening, I have played level 1275 seven times and it’s not going to the next level which is 1276. Can someone please fix this. Thank you
Cookie Jam
by GmaSadie on 2021/02/22 18:10
Really like this game, but I wish they would return the boosters to help you win a game at the end. They are becoming fewer and fewer.
Love this game!!!
by flowering dogwood on 2021/02/22 16:56
I feel so accomplished when I finish a level!! LOL!
Game
by Silvermema on 2021/02/22 03:57
I love it
Fixed
by boo research on 2021/02/22 02:57
Fixed to buy tools
Remove all of the pop up screens
by Candice889 on 2021/02/21 21:43
Seriously, for the love of Pete, you want to just go to the daily spinner and… BAM, here are 5 different pop ups: do you want to rate the app, reminder of where you are in whatever event is happening, do you want to play this new game, etc, etc.
Candy Crush
by legyege on 2021/02/21 16:18
Used to be my favorite game but now not so much. Too many glitches. I never get a daily gift as it going back to day one! And when it starts it automatically goes thru the pre game stuff too quickly. I want to spin first before game starts
Fun game
by ccopas on 2021/02/21 11:08
It’s a good game but there are too many pop ups when you open the app. Takes too much time to exit out of all that for me to play in my downtime at work.
Stuck on a level
by mamamasten on 2021/02/21 05:44
I got stuck on a level when I went to use one of my tools to help me. My screen freezes up every time. 🤦🏼‍♀️
Donna
by D*jojo on 2021/02/19 21:48
Not as much fun as it used to be. The levels are getting ridiculous and the rewards are getting chintzier. You continuously have to buy boosters to get through a level or you are playing the same level for days. Done
Tina
by tinaloftin on 2021/02/18 18:11
This is my favorite game ever!
No ppl
by dawn3180 on 2021/02/18 14:53
I can’t find any ppl playing to send my life’s it bad
What happened to the music??
by Iamnickbaldwin on 2021/02/18 10:45
The game has always been amazing but it seems the music doesn’t work now and it only plays the title screen music on all levels.
Sarcastic me
by scoop43lee on 2021/02/18 05:27
I love this game it releases stress for me through out the day
Great Concept But...
by Eelram on 2021/02/18 02:26
The whole concept of the game is great. However, there are something’s that make this game foolish. There are some levels where you don’t even touch a single candy and it keeps moving for 1-2 minute straight from the orange and blue doors. It’s ridiculous. Another thing I’d change is when you’re awarded time for playing, you don’t get to choose when to use it or not. Otherwise, I’ve only experienced a few glitches playing (since December 2020). I shut the app down and it works again.
Give Choices
by Zootopia2016* on 2021/02/17 06:51
I really like playing this game but I do not like the animals. I feel like you should have a choice if you want to except having one of the dogs or the cats or you don’t have to have it, they don’t make the game fun to me, I liked it better without them.
Speed
by lannikins on 2021/02/17 03:14
Please stop with the good luck!!!
No connection
by drkemp1st on 2021/02/16 21:39
The timing after each game just to say what I didn’t earn or earned is way to long. I’m playing to play not for the data on what I when. That should be deleted all together. I also do not like if I click once that I don’t want something. You keep presenting it to me...I hate that I keep saying no register my answers to not keep asking me. It is just a game to have distractions and relieve stress all the videos, questions and clicking is too much just to play a game.
Nice and entertaining game.
by ppatullo on 2021/02/16 04:43
Help distract and exercise the mind. It's not annoying whit the ads. Addictive.
Level 326 impossible
by 2bornot2bisthe? on 2021/02/16 01:56
How can u do this level when there’s never enough green to succeed. Takes the fun out of playing bc you are stuck in an impossible task. I loved this game until now. I keep thinking someone will wake up and realize this needs to be fixed but NOthing. You get this far and then you are left to be stuck in the mud and no one cares!
Cookie jam
by Penny376 on 2021/02/15 20:19
I like CJ but wish there were more free rewards and ways to earn them
My Favorite Game
by Priscilla Mizell on 2021/02/15 18:18
I love this game! It’s the perfect mix between challenging and relaxing, so it’s really fun to play. Their weekly events—like the Cookie Walk—enable you to work toward rewards including boosters and infinity play. And their Pet Powers are both adorable and helpful. (My go-to is Buzz the pup.) On the rare occasion there’s a glitch in the game, support is responsive and understanding, swiftly making things right. Cookie Jam is my favorite mobile game to date and I imagine it will stay that way. Highly recommend!
Cool game
by 80 goong on eight on 2021/02/14 17:01
Love it! Lotsa fun!
Games
by Arae69 on 2021/02/14 05:22
Fun game
Once fun but not
by 544() on 2021/02/14 03:34
In the beginning, it was a nice game to relax to. It still is a nice game to play. BUT, now things have changed. A lot of the times now, the lives are not renewed despite it being well time for the lives to be renewed. The timing streaks have changed. At times, I would find myself getting a day or two ahead when I shouldn’t. Very disappointing. I’ve also noticed that I lost all 35 of my Mittens that I’ve earned.
Updated Review
by SnailBuddy on 2021/02/13 16:36
I have been playing this game for a couple of years now, so I am on a higher level. I expect the games to be harder, but they are just not enjoyable. Too many things to accomplish in the number of moves. I know you say you can win without helps, but one game took me 35 tries to do so! Also, you used to give many more opportunities to earn free helps and boosters, but you’ve taken them all away. I WILL buy packages, but I won’t pay more than $4.99. Lately, your “specials” have been $6.99 and $7.99. Have a heart! Most of us are stuck at home and looking for entertainment, not more frustration!
Review
by nyhater on 2021/02/13 13:40
The prize wheel is rigged!
i Love cookie jam
by prosniper197015 on 2021/02/13 01:43
after i Finnish the level my score is 40050
Cookie Jam
by Lucenttest on 2021/02/12 19:07
My all time go to.... love this game!
It’s too hard not fun anymore
by danthemanpowers on 2021/02/12 17:45
Too hard not fun anymore neverbhave coins to buy one move
Cookie Jam
by Angietweetie on 2021/02/12 17:42
Very good game to play but it begins to freeze up a lot where you can’t play it for hours
Pricey
by Hairlover99 on 2021/02/11 15:54
Game is very fun to play however (especially during these times when your stuck at home with not much to do) their power pack and extras to achieve levels have become way too expensive.
Pop up windows
by FreezerMa on 2021/02/11 14:50
There are too many pop up windows. With so many you just don’t read them any longer. Also instead of giving hours of play time more gives like hammer, switch hand, etc when spending the wheel.
Love this game
by Tats creations on 2021/02/11 05:41
I love this game , been playing it for years and it’s the only game I play daily for that long! I make a few purchases to help the game but it’s not necessary as you can succeed if you keep trying. I am almost to level 3000 and feel so accomplished lol
More boosts!
by charlene3281 on 2021/02/11 03:43
I love the game but it should be easier to get more boost and I have to wait 24 hours or purchase them because some people don’t have the money to do that like me on a fixed income and just want to keep my brain working at my age! I’m going to be 70 next month and it’s important to keep my brain functioning with puzzles like this. Like I said it would be a lot nicer if we could get more booze easier than waiting every 24 hours to spin the wheel!!!
Screwed Up
by dovichow2 on 2021/02/11 02:49
I too love playing Cookie Jam. A few issues I have are: Half the time you can’t beat a level because the item you need isn’t even in the board! The everyday sign-in does NOT work and then you want us to use the coins we have (which are never enough) to catch back up this is a scam! It’s almost impossible to land in Coins when you spin. You took away the free gift when you do sign in😡 Most of the time the blockers on the board do not disappear when you make a match next to them! It’s fun but very lame and frustrating. I think all you want to do is make money by screwing things up enough that people have to purchase something! Not this gal, there are too many other games that truly let you play and win for free. You have made some improvements like when spinning I can now win coins and the vertical/horizontal line breakers more often. I love challenging games but not when they’re impossible to win, many times you only give one option on the board (that’s called rigging). Where are our friends and life gifts? I had over 100 gifted lives before you crashed, now I have none and no friends to send me any. Still need much improvement
Cookie Jam
by Mslupita1 on 2021/02/10 22:32
Amazingly fun!
Unnecessary Stuff
by Bigbrotherwherearttho on 2021/02/10 14:28
Been playing this for years. Clearly, I enjoy the game. Dealt with some silly changes and good ones. But here’s some stuff that doesn’t makes sense to me. The gold metal when you finish a step in one try. Who cares? All you get it this annoying gold metal covering the information on the next level and you have to swipe it off yourself. That is not a reward. Buying an airship? Who cares? Dressing some animal? Who cares? Something else I should mention. The entire time I’ve played this game I have never purchased anything, nor will I ever. It’s a game. I will run your ads for you and get an earned extra piece, but I will not for only 5 minutes of one. 15 I was ok, but 5, no. Also watching a video to get 5 extra moves...when I really blew it and have like 21 more pieces to get, this is when you offer this option? Why would I do that? Give it to us when it counts, like if we have less than 10 pieces to get. I’ll hit that video button like a lab rat hitting the cocaine button every time, if that were the case.
Great way to pass the time
by Cosmo Slomo Elway on 2021/02/10 01:43
Fun game.
Great app
by dmgb78 on 2021/02/09 14:00
The game keeps you coming back!
Fun
by supetcalifragilis on 2021/02/08 16:16
The only game that lets you win!
Greedy game developers
by mgdgguvdi66 on 2021/02/08 06:08
Used to play this game all the time and I really enjoyed it. Now it’s just a money grab and has made it no fun for me because it constantly trying to make me buy stuff to the point of ridiculousness. When you can’t through one round without multiple screens popping up to buy game stuff it’s just too much.
Free spins
by callingwind on 2021/02/07 21:11
In addition to daily spins you should offer every level spin or at least a free spin every 5 levels completed. It Doesn’t cost you anything but give us inspiration to continue playing.
Still my favorite game
by Cabraub22 on 2021/02/07 20:51
My only complaint is arriving at Rainbow Run in a timely fashion and immediately be hundreds or occasionally thousands of games behind. It’s much more fun to compete when you have a chance to win.
Yeah..
by nonamesostopasking on 2021/02/06 14:56
It’s addictive but I’m convinced some of these levels just won’t let me be great. Its kinda challenging to clear 100 waffles with 20 moves and no booster
Good game
by 丅ᕼᗴᗩᗰᗩ乙ꭵᑎǥᗩᒪƴ on 2021/02/06 00:18
This is such a good game you such try this game plz
Fun
by marlene sibert on 2021/02/06 00:11
Love this game
fun
by Schwing 32 on 2021/02/05 20:14
Entertaining
This game is awesome
by walking4jc on 2021/02/05 08:09
I love this game. It is super fun.
Red notifications
by ilouvcandy on 2021/02/04 18:47
The red notification won’t go away I uninstalled and reinstalled the app several times but it still won’t go away
Cheats you often
by o4h2000 on 2021/02/04 11:31
I am just shy of level 7000 and it’s now just about watching it recommend the wrong pet to use. When you use the right pet it works oh until it’s suppose to win the game then it doesn’t. I have tons of videos showing how it cheats will have to post hem soon it’s just odd how far the greed takes this developer lol. Don’t spend money they just cheat to lure you into spending.
Help me!!!
by suny flower on 2021/02/04 11:00
I miss delete this game. And i set again but this game don’t show my level ( My level is 6893). This game is show 5167 level.Pls help me
Latest update
by Notsonicelady on 2021/02/04 06:19
I have played this game for 3 plus years, grinding thru each and every level. I am on a fixed income and purchasing perks is not an option. In recent weeks the game has lagged, has gone to blank screen when accessing a video causing me to get out of the game and losing what perks I had achieved. I am now at mid 1000 level. I have tried to get the latest update to complete for 3 days now. I have checked and my IPad complies with ur reqirement. I have updated my IPad and double checked all it's functions. I will give it one more day and if I have no results I, unfortunately, will delete this game. Well after 3 days it now tells me this game is no longer compatible with my IPad. I have deleted it and thanks for nothing.
Is it true
by Akperez73 on 2021/02/03 23:50
I dount know if it’s true bc when I did one it didn’t give me rubox
I love this game
by mhendee on 2021/02/03 19:12
I absolutely love this game! I have been playing for well over a year, which I probably 11 months longer than I’ve played any other game. It’s easy and challenging all wrapped into one.
Rigged for cash
by Smurfitnow on 2021/02/03 19:06
Rigged to collect cash now
Fun
by enjoyinglife1 on 2021/02/03 15:19
Fun
Cookie jam
by denden65 on 2021/02/03 01:34
I love playing this game
Addictive!
by Annie_F on 2021/02/03 00:25
I’ve been playing Cookie Jam for years and it never gets old! It helps me relax (even though I definitely get frustrated if I can’t beat a level). Keep on creating new levels, and I’ll keep trying to beat them!
Cookie walks
by tooharsld86 on 2021/02/02 23:42
Why make these so hard to pass. Give us a chance to earn some prizes. It’s not like it costs you anything
Cookie jam
by uncadanky on 2021/02/02 20:14
Fun game
Game
by Notices 59 on 2021/02/02 13:00
I Love this game. It’s one of the best game to play
Love it!
by litenup26 on 2021/02/02 03:56
I like the way some levels are hard and some levels go by very fast
Is it over?
by Loverbeat123 on 2021/02/01 01:59
Is the game over? No new levels for months!
Addicting
by nice game wooohooo on 2021/01/31 19:58
Very addicting brain teasing game
Cookie Jam
by fern1960 on 2021/01/31 05:49
Great Game
Rigged spinning wheel so not to get free coins
by Basiapasia on 2021/01/31 03:46
Disappointed that it’s rigged not to get coins when spinning the daily wheel.
Hi
by Dennis 1941 on 2021/01/30 20:13
Hi
Problem with the game
by monaj1965 on 2021/01/30 17:51
Something is wrong, every time I go to open the app, it loads the shuts off, been doing it for a few days now, I even uninstalled it, then reinstalled it... still having the same problem Thank you Monique J
Wait and see
by vj9761 on 2021/01/30 00:58
Wait and see if they’ve fixed some of the glaring problems, with this patch. Ads are still way to long. And no I paid for this.
Addiction overload!
by WHOKNEW051314 on 2021/01/30 00:42
Great game every day! I am, though, tired of seeing the same Halloween character cruise across my screen when everything else is up to date. What gives? Also, thanks for the extra spins which I can never stop by myself and don’t know when they are coming up. But thank you anyway.
Been enjoying this game for years. Level 1243
by 326dann on 2021/01/29 22:45
Not complicated but fun and fast moving. Boosters including free play time is a big plus and not hard to earn. 💕 this game. Who doesn’t love food!!
Beware linking up w promoted aps
by Pat snowbird on 2021/01/29 18:26
Some of the aps that offer free game play are mining for your PayPal information.
Mi Favorito🍰🍬
by Hada🧚🏼‍♀️ on 2021/01/29 18:25
Me Encanta Este Juego🍰🍬🍭 Soy Adicta🤪🍭🍰🍬
Spinning wheel
by funny game girl on 2021/01/29 18:18
The wheel ‘jumps’ or skips A LOT or kicks out of the spinning round. Always seems to happen when it is near the money wedge. I won’t buy coins just to play a game therefore it’s very hard to win games. Discouraging to play the same level over and over....
In-Game Support is Completely Useless!
by OnlyRealSpike on 2021/01/29 14:04
I have been having an on-going issue for several months that in-game COMPLETELY REFUSES to resolve! Every single time I try to report the issue (over & ver again) they NEVER responded & do ABSOLUTELY NOTHING WHATSOEVER but close the conversation! How, exactly, does that resolve anything? Extremely unprofessional & just goes to show how useless they are! UPDATE: How many times do I have to explain it to you? I COMPLETELY REFUSE to CONTINUE telling you what I have ALREADY CLEARLY STATED MULTIPLE TIMES! If you COMPLETELY BLANTANTLY REFUSE to answer/resolve it in-app what makes you think I’d believe you’d answer/resolve it off-app? I am COMPLETELY FED-UP will how you have COMPLETELY IGNORED me! What part of THAT is so hard for you to understand? ANOTHER UPDATE: I had deleted & reinstalled the Cookie Jam game/app on 1/16/21 but the notification dot NEVER goes away yet there are NOT ANY notifications! Why won’t it go away? There is ABSOLUTELY NO EXCUSE WHATSOEVER for that & it is EXTREMELY ANNOYING seeing/having it for ABSOLUTELY NO REASON WHATSOEVER! I am COMPLETELY FED-UP with the BLANTANT LACK of support I have been getting with this! It is COMPLETELY UNACCEPTABLE & WILL NOT BE TOLERATED! What part of that do you not understand? YET ANOTHER FOLLOW-UP: I had ALREADY filled out your form but STILL HAVE NOT gotten a response! How many times do I have to CLEARLY STATE the issue as I have ALREADY done so MULTIPLE TIMES ALREADY yet ABSOLUTELY NOTHING WHATSOEVER has EVER been done to resolve it! There is ABSOLUTELY NOTHING else I would POSSIBLY tell you that I hadn’t already! There is ABSOLUTELY NO EXCUSE WHATSOEVER why you COMPLETELY BLANTANTLY REFUSE to resolve this situation & I am COMPLETELY FED-UP with it! How long is this going to keep going on? (1/29/21 @ 8:00am): I have ALREADY sent MULTIPLE messages....& just did so YET AGAIN! Yet you CONSTANTLY give me the SAME EXACT NONSENSE while COMPLETELY BLANTANTLY REFUSING to fix/resolve the issue! I am completely fed-up with this crap! If this is not resolved PROMPTLY then I am NEVER going to play your games again....
Update with party time
by Aneeta15 on 2021/01/28 21:24
I enjoy this game a lot! I just don’t like the recent update with the party time earnings. Before every time you hit a milestone you had 2 hours of unlimited lives and now it just gives you 15 min of an extra feature. It’s also been a while since you gave your players unlimited lives just randomly
Poorly written and not tested
by bijansbuddies on 2021/01/28 16:25
Many errors in the program. The math doesn’t always add correctly. Tokens are awarded for races/games that are closed. Several times I’ve been asked to rate the game and no place for input ever came up. All very unprofessional.
Pricey
by CHenne5 on 2021/01/28 12:38
Love this game but it’s too expensive to buy extra coins or to play on. Not enough opportunities to earn helpful “extras”. And the “wheel” for additional gifts should be allowed more frequently.
Boosters
by itsacrock on 2021/01/28 03:47
Timing to get boosters is almost impossible!!! When the color wheel spins boosters should be available, please
The Best
by obliana on 2021/01/28 01:11
Love my Cookie Jam ❤️ if I have a problem they are on it and take very good care of the situation! Love it!
Relaxing
by Lichita1958 on 2021/01/28 00:04
I enjoyed playing
Great Game
by Junin13a27 on 2021/01/27 22:28
I really enjoy this game,,,, love it!
Fun
by Gamer grams on 2021/01/27 22:23
Hours of fun
Losing days
by sndnurenr lo on 2021/01/27 12:51
So many times I have lost the amount of days I have played. I was over 700 days and I lost the days. I play every morning while drinking my coffee. It’s so frustrating. I have lost my streaks so many times
Winning Boosters
by Candycrush mama on 2021/01/26 22:28
Glad Cookie Walk is back. Almost stopped playing. Glad I kept checking. 😊
Too many pop up screens
by Maryland1952 on 2021/01/26 19:02
You have too many pop up screens before I can get to the game. Very annoying
Contagious
by Broke back DeeW on 2021/01/26 18:59
This game is contagious cause once it gets ahold of you you can’t get rid of it it’s too addicting
Lost all of my progress
by BrooklynMarine991 on 2021/01/26 18:46
I changed phones and lost all of my progress even though it was attached to my Facebook. I sent an email 2 weeks ago and still no response
Juicy o1
by Juicy 01 on 2021/01/26 17:28
I like the game it is the only one I play it does get a little hard some time
Fun Game
by FLShellgirl on 2021/01/26 14:50
I love cookie jam. It’s the right mix of hardest levels with harder levels to keep me interested and not discouraged. Unfortunately, it
A really great game but pricey
by Cujo62 on 2021/01/26 05:35
I have always loved this one. I made it to over level 1550 on Juice Jam several years ago. Original. Pretty graphics. Lots of extra things about it that I like. But very pricey. That little session of Juice Jam in the morning til my clients started to arrive, to the lunch break sessions to the late night “I can’t sleep” sessions, I spent approximately 14,000.00 in boosters and 5extras, all through my Apple account, over 90% was for, you guessed it, Juice Jam. So when you *think* I’m just going play for a bit, be prepared to spend money from level 25 on.
Frustrating
by midnite grove on 2021/01/26 02:47
I think the game is rigged
Fun but too many crashes!
by Merrie1108 on 2021/01/25 21:28
Beem playing Cookie Jam for quite awhile on my Ipad. Fun game but many crashes, no other games crash so it is the app. Also, when watching an add for a free bonus, sometimes crashes & sometimes can’t get out of the ad without closing the game & then no bonus. Someone needs to fix.
Thea
by Theadosha W on 2021/01/25 19:02
🥰
Free Coins
by Free2love on 2021/01/25 11:33
You never get free coins. I been playing for over a month and still only have 9 coins.
The game needs to be improved it gets boring starting over or taking days to finish a game
by Danny920 on 2021/01/25 01:42
Why does it take so long to go to the next level? Sometimes it gets boring!!!t
Mr cookie jam creater
by carly@92 on 2021/01/24 21:25
It’s a fun game wen it doesn’t freeze on you
Review
by 111Johnnyp on 2021/01/24 20:20
Today with hall the social restrictions it’s gives a different challenge than 6 foot or mask,,,,,,,,
Addicted
by Awesome yet a problem on 2020/05/16 15:20
This game It’s so addicting I just can’t stop playing it the first time I started it was so easy and it got harder but that’s why I loved it it was awesome and I really like sweets so every time I played it I want to eat something sweet another really good thing about it is that every time you win it shows you what you sometimes with you probably won but this is a really cool game and I think you should download it it’s addicting it’s fun and it’s for kids there’s nothing bad in it no cursing nothing is actually really good and just really good so I feel this game close try to get free robu but course I had I had to do a human verification I did it and then add the deal section I had to choose one and no I didn’t get my free robux I really like game so I downloaded this one the first level was like really easy and it was really cool because I really like geez like this especially if it’s like to do something sweet and I love sweets but yeah I would think you should download this game it’s a dick it is fun for everybody i’ll download this game it’s right of you how you thought of it because it’s awesome I think everybody should know about this game but I really go to words to say so how do you say Bella this game it’s called is addicting and it’s family friendly so yeah but sure you download this and share it with your friends so they can play at two and one more thing before I leave everybody should play this game in the whole world show no cookie jam
Fun but loaded with software errors
by dornliweg on 2019/10/17 17:07
I have been playing this game for a long time and just am so addicted to it but the software is always plagued with errors. Right now I am not able to spin the wheel even though my internet is working fine. Many times it says I have a free amount of time and then after another try it will tell me I am out of lives. If you buy anything help it has gotten way over priced. The .99 went to 1.99 which is double and not right since you only get an additional five moves for such a high cost. Also when you win some extra time, say two hours. If you leave the game you loose it. Who has time to play the game for two hours. The click should stop when you leave the game and start where you left off when you come back in. I have written to the developer many times concerning functions not working and they are zero help. Wish someone who really cares about the players would run this game or they should get software people to make sure all the bugs are out if it. I do not mind paying sometimes but you should get ten tries for the increased price. Very frustrated right now that the wheel will not work.
I’m a cookie jam addit!
by rdpaulsen1 on 2020/04/25 02:11
HELP!! I have a serious problem! I’m addicted to Cookie Jam!!! I really like playing this game. It’s fun, relaxing, frustrating, keeps you thinking and searching, and very addictive. I’ve been playing for a couple of years and have times when I’m trying to get past a level, I have to force myself to stop playing. Now, the reason for the 4 (because we can’t do half stars) review...... I don’t know what’s up but for about the last couple of months there have been some glitches that have really been very frustrating. 1) After playing for a long period of time the game will freeze between levels or level replays, the screen will go black, and won’t let you go any further causing you to have to exit out of the app and restart your iPad to be able to play anymore. 2) Again, after a long playing period, the bonus plays and bonus items that we get at random times aren’t able to be used because the required ads don’t pop up when the bonus icon is clicked causing you to end that round and begin a new round. Hopefully these things can be fixed.
My favorite game!
by Hudiehans on 2020/11/02 04:12
‼️November 2020- the fixed the below issue, thank you!! There are other issues, but if you contact support they work with you! ***March 15, 2016- revision- I do LOVE THIS GAME, one of my favorites!!! But.... New update and, it won't let me paste a picture to show you. I sat and moved all the colors around, made fun patterns, sorted them by colors, racked up a ton of points, and it didn't take down any of my lives. But it also didn't take out any of the waffles. So I finally had to quit. Obviously a glitch. developers have updated and gotten greedy because in-app purchases are now triple the price!!! Couldn't figure out why I'd pay $4.99, for 135 coins, use 25 and they'd be asking for more and more money. They were sneaking in new "fun" surprises". CRAP! Not worth the extra spoon. Let me have the coins that I paid for. I'm disappointed.... Love this game and would give it 5 stars, but they bug you every single time you sign in, asking if they can post to your Facebook. Enough already. I told you NO once, stop bugging me. Also, I've literally spent hundreds of dollars on coins and you really don't get any discount for buying more. I've been playing for at least 6 months and only twice have seen "sales" on coins. They need more incentive to buy coins and STOP bugging me about Facebook!!!!
Too HOT
by Daw-nuh on 2020/07/16 22:58
After installing the latest update, my iPad gets so hot that I am forced to stop playing. It’s obvious that changes have been made to “accelerate” game play because when I don’t pass the level, I don’t even get to watch the last play finish; instead, as soon as my finger lifts off of my last swap, the game pops up the too bad so sad and pay me some more money screens. And to be honest, I know that the developers want us to contribute cash but the constant pop ups asking me to pay for power ups or warning me that the next level is hard so I should pay up, is really getting old. I’ve been playing this game for a while, and I’m on level 5876 so it’s obvious that I really enjoy the game... except for those annoying pets and their ridiculous animations reminding me that they’re fully charged, and as mentioned already, the pop ups asking for money. Did I mention that the pop ups are annoying? Maybe I should say it again that the pop ups are annoying because it seems like the thing to do is to repeat something so so so many times that you don’t even look at it anymore. Like pop ups asking for money.
Many glitches
by 10/30/1960 on 2020/07/11 00:42
I’ve been playing this game on and off for a couple of years. Lately I can’t even get into the game. Since the beginning of July 2020 I haven’t been able to get on to even get my daily free spin and that means I’ve lost any streak I may have had. Back to square one because I refuse to pay for something I have no control over (and even if I would I can’t get on!) I’m in the process of deleting the game and adding it back and I’m afraid I’ve lost any progress, boosters I’ve accumulated. I’d love to be able to send you a screen grab of when I tried to log on where half the pictures is white. When I try to get on it just closes and I try over to get the same results. If I lost everything I will delete the game and never return. There are plenty of these types of games. Update: down loaded new game and I thought it might work. It looked good but when it asked to send notifications I clicked “don’t allow” the game closed on me. Retried and got the half white (where it has the game title Cookie Jam) and again closed on me while loading. Looks like I’ll be taking this game off my playlist. I’ll wait a day or two to see if I get any response from support - but I truly doubt it!
Unnecessary Stuff
by Bigbrotherwherearttho on 2021/02/10 14:28
Been playing this for years. Clearly, I enjoy the game. Dealt with some silly changes and good ones. But here’s some stuff that doesn’t makes sense to me. The gold metal when you finish a step in one try. Who cares? All you get it this annoying gold metal covering the information on the next level and you have to swipe it off yourself. That is not a reward. Buying an airship? Who cares? Dressing some animal? Who cares? Something else I should mention. The entire time I’ve played this game I have never purchased anything, nor will I ever. It’s a game. I will run your ads for you and get an earned extra piece, but I will not for only 5 minutes of one. 15 I was ok, but 5, no. Also watching a video to get 5 extra moves...when I really blew it and have like 21 more pieces to get, this is when you offer this option? Why would I do that? Give it to us when it counts, like if we have less than 10 pieces to get. I’ll hit that video button like a lab rat hitting the cocaine button every time, if that were the case.
GREAT GAME ...but has an issue
by Shadowslayer93 on 2018/05/16 14:10
I really like this game and have played it for a long time. I didn’t give it 5 stars, because every once in a while, the game will set me back a few levels and I have replay them. When you enter that level, you can see that you have already played it and earned stars. You have to enter that level, then wit that level, and leave the app completely. When you go back in, the game will advance past the level you’ve already played. If the game set you back several levels, you have to go through these steps for each level you’ve already played and earned stars. I did contact support, but my response was that they are sorry that I lost progress and to sign into Facebook and they could fix my progress. I don’t play games through Facebook. Also this has happened numerous times, so I think it needs more than just fixing my progress... I think it may be a bug.
Latest Update Caused Glitch
by Girlierider on 2018/03/21 18:45
I’ve played this game for years and I’ve been really impressed with the new changes that allow players more opportunities to win coins and boosters without spending actual money. However, the latest update has created a glitch that moves me back a level or two and makes me replay and beat it, even though it shows the number of stars I earned the first time I beat it, and I can’t progress on without replaying and beating the level again. This has happened four times since the update yesterday and it’s incredibly frustrating and it discourages me from playing the game. Why would I keep replaying the same levels after I’ve already beat them? Especially when they weren’t particularly fun levels to begin with...? Also, the game use to add a new set of levels every Tuesday and Thursday. Now, it seems to only be once a week. It doesn’t take a full week to beat twenty levels, so the game just sits unplayed for the majority of the week while I wait for more levels to be added. I wish the developers would go back to adding new levels twice a week.
Overall pretty good
by Peppyd on 2018/05/22 00:36
I really like the game except it seems to drop the game a lot. Especially when I am winning. The game spin is very slow and so is the gathering of the tiles that are correct. Please fix it so while people are playing the game doesn't drop. There have been times when I wanted to delete the game it was so frustrating. Some of the levels are extremely hard and take quite awhile to win. 5 times is not enough and winning coins is very hard, especially when it takes 25 to continue playing for 5 more turns. Not worth it. The above was written months ago-still no solution-makes you wonder why. I loose the connection constantly especially when I'm leveling up. Winning coins and help us ridiculous. I play a lot of games and Cookie jam is the worst. You ask for reviews but fix nothing or respond to things players want to make the game better.
More than a game for me
by Natalie RI on 2018/12/04 13:05
This game beside it being addictive and competitive hold a lot of emotions for me... it’s a game that I started playing with my dad... a thing that would keeps us connected daily as we raced from on level to the next and when I ran out of lives I then got my Mother hooked and oh boy!!!! This game became her favorite of all she would call me to give her lives like all the time, she got all her neighbors hooked so they could feed her lives.... my parents and I started playing this game for 6+ years, 4 years ago I moved away with my husband and he also became addicted.... I kind of stopped playing for a while after my mother passed away.... but playing it just reminds me of here constantly.... 😢❤️ so yeah. Back to rating the game! It awesome, keep your mind busy, if used properly can be a great family game!
Aggravation
by bullmtnmom on 2020/07/17 21:24
I’ve been playing this game and original cookie jam for a very long time. As far as the games themselves they are entertaining and enjoyable way to wile away the hours. However there are several things that are just annoying as hell. After an emotional, exhausting day of traveling to the city for drs. Appt. I didn’t log on to play so I lost my accumulated log on days, this after years of never missing days. Next I have flat had it with the wheel. I have yet to get what I attempt to stop the wheel at because wheel is loaded, weighted whatever you wish to call it and it also doesn’t appear for play if it’s earlier then your previous days log onto game. Really not fair and very annoying. Wheel should always be available not controlled by games internal clock. I understand point of games are to make $$ however retired and on limited income. Have made it pretty far without spending a dime so not about to start now! Please fix the previous mentioned matters...I am so close to deleting both my games.
Used to be Great But not Anymore
by jayeburney on 2018/11/06 02:23
I’ve Been playing cookie jam for several years now I’m at level 2902. Recently the screen started freezing and I have to close the game out and restart it continues to do this the last three weeks or so. Finally a real out of the game and I had lost all their unlimited lives that I had 40 some hours worth I lost all my lives I was sent from my friends. I keep sending requests for help to cookie jam developers and they do nothing they don’t even respond back I spent maybe $100 on this game and I’m all done with it it’s frustrating it is to be fun but now I see how the deck stacked against you when it’s so irritating now you can’t play for more than a couple hours and then it fades out and freezes you have to close out the game. Really frustrating!
Cookie Jam
by MamaLaura5+10+? on 2018/10/09 09:09
I’ve been playing this game for years now and it is hands down my absolute favorite game! Many wonderful changes have been made and I continue to enjoy it. It is very relaxing! If there were anything I could change about it, it would be the amount of gold bars (25) to continue playing when you’re running out of moves, and I would find a way to earn gold bars easier without purchasing them. Other games only charge 9 bars for 5 extra moves, 16 bars for another 5 extra moves and are easier to collect. I’d also lower the cost of gold bars/coins to purchase boosters and tools, because 50 bars is insane for one spoon, and 200 for a mitten is ridiculous. Thank you for creating this game, I love it and give you mad props for your creative ideas!
Won't sync with other devices
by Vic1-1 on 2017/09/27 21:41
The game is fun, and yes almost addicting, (if you get addicted to games), but the problem is syncing across iPhone and iPad. It just won't do it. Developers help is like talking to a robot, over and over the same "solution" which does not work, then the next day when you tell them it doesn't work you get another response which is to do the same thing they had to do the day before. Does not work. Logging into Facebook will not sync this game. If you want to play it just get used to playing it on one device, which is a bummer, thus worth only one star for me! I was asked to update my review, so one month later I will and no it still does not sync across iPhone and iPad there for my first review still stands. I would give zero stars if able
Please fix
by Jenn7898 on 2020/09/25 16:52
After today’s update, I cannot seem to play a single level. It basically freezes up on me when it attempts to open the level window? Nothing actually pops up, it’s like a translucent screen that pops up over the entire screen. This is extremely frustrating and I’ve about had it with this game! If I could give zero stars I would! After the last update the animal helper does not line up with the level I’m playing anymore. Like it’s telling me to choose the cookie pup when I need the waffle pup, and sometimes I can’t even pick the animal I really need because it doesn’t give me the option to pick that particular one on that level, because it’s telling me to pick the wrong one. What’s the point of having that added feature if it’s not gonna work correctly? It’s really starting to frustrate me. Also, there are times when I get free time but it doesn’t add to the clock at all, never registers, like I never won that reward. Again, what’s the point of the reward when it’s not really a reward?
Used to be Great
by MusicFan62 on 2020/09/08 04:19
Been playing this game for years. Has always been my favorite until the last update around July 4. Wouldn't load on iPads for awhile. Now that's fixed, but the lag time from when you swipe a piece until the game responds is torturous! No problem with any other games or apps but this one. Fix the lag issue & I'll change my rating back to 5 stars. For now, disappointed. Update 9/7/20: there have been a number of updates since the one that broke this game for the iPad. Kept hoping the iPad problems would be addressed and fixed, but nope. Although I appreciate that the developers did at least respond, they want to treat it like device instability, or to contact them. I'm a busy working person & am not willing to spend my time trying to make it work. You broke it, you fix it. Sadly, my rating has now gone down to zero stars and I'm deleting my favorite game. Will check back from time to time to see if other reviews indicate it's playable on the iPad again, but until then, adios.
No ticket prizes
by SassyMe! on 2019/08/05 13:25
I’ve been watching the game progress and am finding an ongoing issue. In the daily spin and other ways to receive helpers a lot of the times they do not register. It’s the spoon that I have the most issues with. You helped me before. Please help again. I’m not asking for replacements like before. I’d just like this resolved so it quits happening. Thank you. Gave it a one star to get your attention. It did get a response directly from their website! Impressive! Other games just blow off the comments and give you a canned response and tell you to fix it yourself because it’s your device. Thank you! Upgrading my rating! I had enough tickets to use it toward a spoon three times and then it said “ sold out”. I understand this, however, the three spoons did not show up. Where are they? Tried to contact you through the app, but was not given that option. I really do enjoy the game....... So that issue was resolved and items returned to me. However, it’s happening again with the tickets and with the daily spins. Is this an issue with my device or the game itself. I did contact support, but the response was not for this issue. Thank you!
Gets harder, and harder
by swirly_peppermint3000 on 2020/01/07 22:03
So, of course cookie jam is a strategic game that requires some brain work. At the beginning, it starts off very easy. Even a three year old can pass level one, that’s how easy it is. And yes, this game is a relaxing and stress reliever for hard times. You can become more intelligent academically as well. Cookie Jam is definitely not like Candy Crush. Well.. it kinda is, but there are a few differences here and there. Cookie Jam starts off very simple, but once you get to level thirty and higher.. it gets challenging. The difficulty escalades very swiftly. So, get ready for an early competition. Anyway, besides that Cookie Jam is definitely a great game. Plus, it’s not a waste of time. Take a break and install Cookie Jam, it’s great! 🤗
Now we have to unclick rewards or else continuous drain??? Not cool
by Lightning39blue on 2018/03/21 18:55
Seriously developers...you have such a great game going here, I truly love it, but don’t try to trick us into using rewards w/the perma-select feature! (1) This new feature where if users click on a cake or extra lives or whatever tool, it stays PERMANENTLY CLICKED until unclicked?!? That is not cool. All you have done is really tick users off because we keep forgetting we clicked a cake and now it’s clicked on every game. It’s like making a food smaller in weight and claiming “less calories!” Give us more credit...we know you did this to make us burn through our rewards faster so we have to buy more stuff. Not cool. And (2) for the last few weeks, if I click the watch movie option to get more moves or an extra turn, it doesn’t work. I watch the ad but no benefits. That’s annoying.
Love game but it keeps crashing
by NeishaStar on 2018/09/18 18:03
Update: Since I updated yesterday with hopes of the game getting fixed, NOTHING changed. It seems since I've made the review, the game is crashing way more frequently (after each round, during the game, whenever it feels like crashing). Just ridiculous!!! First off have to say I love the app but since the update on my when I play on either of my tablets (IPad or Galaxy Tab) it keeps crashing. I'll either complete a level then it'll crash so I'll have to reopen the game. That's very annoying but I always reopen the game. The biggest thing that's a problem is when it crashes WHILE I'm playing a round & when I click to go back I've lost a life or my winning shrike. Then there's been some glitching when I make a match with the cookies, it'll freeze then continue or freeze then the screen goes black the out of the game. PLEASEEEE fix this!!!!! I want to continue playing but if it continues I'll have to probably delete the app.
Changes needed
by Puppy323 on 2019/02/27 19:15
I play this game to pass the time when needed. I realize this is a 4+ age game, however, the dog is ridiculous and annoying! Option to play the level without him should be added. If he has to stay can he tap productive pieces that will help decrease the required pieces I need to match? If he taps a full cupcake nothing happens but if he taps a halved cupcake then it does get knocked out and goes towards my needed pieces. He should halve the cupcake if he’s going to tap on a full one. Also the pieces that get the lines in them -, | or + should knock out it’s colored part of the cupcake even if they are not next to each other. It only knocks it out of that color is next to it like when you make a triple match. The lines should be able to knock out that color even if the cupcake is full not just halved.
Level 4189
by Mel_B_2_u on 2020/10/22 00:06
I love the game but I have gotten to level 4189 and can’t get off of it for about 2 weeks now. It’s getting frustrating now and I’m very close to deleting the game all together. It has to be some sort of glitch because it doesn’t give me enough green to complete the level. I’m getting all types of explosions but it doesn’t give me enough green tiles to complete the level. I always have all the other ingredients completed except green. You can’t complete a level if the ingredients are not there. I’ve watched you tube videos of that level and they have a board full of green tiles. I run out of moves and still would need about 10 - 15 green tiles to complete the level but there are none even left on the board. How do I complete the level if there are not enough green tiles?
Not happy right now
by Amethy$t on 2018/07/18 23:46
July 18, 2018 I provided my FB id# to support so they could reset my game to the correct level. This was 3 days ago. Nothing has been fixed. What happened to this game?!? Sad but I may just have to delete it altogether. Good luck to the rest of you. July 14, 2018 I’m officially done playing this game until the issues are fixed. It sent me back 5 LEVELS again!!! Steer clear of this game for now till its working properly because it was a fun game to play before all the problems. I don’t know whats going on but in addition to not giving extra moves when I tap to allow an ad to play I keep being sent back 3 or 4 levels! Done spending money on this game until they fix the issues. ETA: It’s July 9 and nothing has been resolved. I’ve contacted support a few times. Have not received a reply since July 3. Response to support: I did fill out a ticket. I got a response and followed the instructions. It did nothing. I replied to the last email I received from you 8 days ago and still have heard nothing. I’ve reached level 3907 and keep being sent back 2 or 3 levels when I log back in. I give up.
Could be better
by 2 ugh on 2018/08/20 13:21
I don’t care for the fact that once I am done playing OR lose and close out the game it often sends me BACK more than ten plus GAMES THAT I ALREADY PLAYED! 😡 Also I like the piggy bank but I will NOT pay with my own money to open it so if you could come up with a better idea with our earnings and a way to keep them instead of having to pay with our own money that would be great! 😁 On a positive I do like a lot of the improvements that you have made and fixing the glitches too. Improvements like: earning keys more often, playing against others, more color rewards when we start the game from losing the last game. It’s nice to have A LOT of freebies going on before a game starts and during! 🙂 Because of the piggy bank and having to “pay with our own money” I’ve almost deleted this app unfortunately. 😞
Loyal but Frustrated
by Ckcmasmom on 2018/11/10 04:37
I’ve played for a very long time, years in fact but lately there are too many “events” going at once—Cookie Walk or the surfing thing or this or that. You have to push so many “Ok”s or “Cancel” or having to claim each prize individually rather than just claiming the bundle before getting to just play the game. I don’t know why I can’t choose when I want to use the prizes I’ve won rather than the game making me take the infinity play immediately when maybe I’m just wanting to play a round or two and don’t have time to free play for an hour. Makes me feel like the game wasted my prize. I don’t want to play using Facebook and there are now a series of buttons I have to push to bypass FB play. Once I actually counted having to push 20, yes TWENTY buttons before getting to play my round. My only other gripe has been it’s few and far between to be able to earn coins. The game has always been this way but it isn’t even clear how to earn coins—seems so random and extremely rare. Too much going on at once might shift me to another addictive game choice, it’s too bad. I really enjoy playing, it challenges me and keeps me thinking strategically. If it weren’t for that, I would’ve dropped my rating to two stars.
Great game but needs bug fixes
by Notorious BK on 2018/11/08 00:00
I’ve played cookie jam for a few years now and advanced to the top level. The game is lots of fun and the designers are very creative in adding nuances and challenges. That said, the game continues to bog down by skipping you ahead on levels and then sends you back after the fact. It wouldn’t be a big deal, but you have to replay all the levels you previously passed. Most recently, I’ve been docked back three entire islands now for the second time. I used to love the creative competitions on rainbow run, but given that I keep getting sent back, apparently those days are over. The game itself is so much fun. Now if they could just fix these issue...
Losing levels
by D169999997698210 on 2018/07/14 01:03
I love this game and have progressed very far. For the past month or so I have been inexplicably losing progress by several levels. This is INCREDIBLY frustrating. There have been times I purchased extra coins to get past a difficult level only to lose a few levels of progress ... and have to play those same difficult levels again. I am getting fed up with this and may just stop playing. I also had the same issue as another reviewer - where I watch an ad to get 5 more moves only to NOT get the 5 moves and lose the progress on that level. Neither of these issues occurred in the past few years. Its just a recent problem. If not for these 2 glitches, I would give this 5 stars. *sigh*
This going need work on leave 53 need more the 27
by beau mckimmy on 2020/11/21 00:33
I really love this game it really nice to play bout when you get to leave 53 you only have 27 move they really stupid and really how are supposed to finish the game with those 27 move so. IHOP you need to add more move to leave 53 Not 27 move Thank you beau You guys need too add more move on leave 65 how can someone pass the leave with only like so may move you guys need to be adding move to the 65 or i am not going to play the game more you KONW what née to be l would like she new change to this by Jan of 2021 Sorry I write this. Beau mckimmy Hi yes this is Beau Mckimmy once again I am really getting sick and tired of not having a lot of moves for the lot of the games that I’m playing for each level I was on level 180 I am still not passed that level I have literally have played every single part of that I am done continue not doing that and I’m no longer gonna be playing your guises games I’m getting tired of it I’m sick of it and I’m done with it continue doing what you’re doing and have a great marvelous weekend may you do some problems with yourself
Screwed Up
by dovichow2 on 2021/02/11 02:49
I too love playing Cookie Jam. A few issues I have are: Half the time you can’t beat a level because the item you need isn’t even in the board! The everyday sign-in does NOT work and then you want us to use the coins we have (which are never enough) to catch back up this is a scam! It’s almost impossible to land in Coins when you spin. You took away the free gift when you do sign in😡 Most of the time the blockers on the board do not disappear when you make a match next to them! It’s fun but very lame and frustrating. I think all you want to do is make money by screwing things up enough that people have to purchase something! Not this gal, there are too many other games that truly let you play and win for free. You have made some improvements like when spinning I can now win coins and the vertical/horizontal line breakers more often. I love challenging games but not when they’re impossible to win, many times you only give one option on the board (that’s called rigging). Where are our friends and life gifts? I had over 100 gifted lives before you crashed, now I have none and no friends to send me any. Still need much improvement
Long time player
by danac120 on 2020/05/19 00:45
I’ve been playing this game for quite some time now and I have a few things that come up in the game that really tick me off. First, when you get the bees that are supposed to help you and you only have 1 item left in the level, aren’t the bees supposed to help you? If so, then why do they target and break everything but the one item you have left? Second, if you have a piece of cake in the round but no matches, it makes you use your cake before shaking to rearrange. I’m usually saving the cake but it forces you to use it unstrategically. Third, if you finish a level with many lives left, you have to sit thru crap before it takes you up to the next level. Give me a skip button so I can watch it if I want but don’t have to if I don’t. This draws out the game unnecessarily.
Buying coins
by Roxy 52 on 2019/02/27 12:00
This game has become very frustrating for me. I don't like buying the big packages they offer with coins and bonuses, almost every time I opt for the 50 coins for .99 I get booted out of the game and lo and behold you log in and your game has ended. I was on level 5 of your cake walk bonus when I wanted to purchase my usual and you booted me out once again. I use 3 lives to play on and you only give 2, that's stealing! I am tired of it always wanting money to pass a level and all the "freebies" you offer never really advance the game. I wish this had never been sold, you used to be able to win. I'm on a high level on this game but I am sick of your "games"!
Cookie Jam
by Moesky64 on 2019/10/20 16:37
I’ve been playing this game for years and am currently on level 1855. I enjoy it very much and would have given 5 stars but I find the game has an annoying side to it. It seems that it is not completely random. Very often I am not able to complete a level due to the game not generating the pieces I need to do so. I would consider it the luck of the draw if it weren’t always the pieces required to beat a level. I can play the game as careful as ever but when the pieces you need NEVER appear, then no chance of winning. I notice this more on higher levels. Some of the puzzles are complex enough that they don’t have to insure you lose by rigging the outcome. Other than that, it’s an awesome app which provides years of entertainment.
Don’t Like That You Have To Have Facebook To Fox Glitches
by Have N Fun on 2018/11/08 18:47
This is a fun game that I have been enjoying for quite a while. However, there have been a lot of glitches. When you leave the game and come back later to play again, it puts you back several levels that you’ve already completed. On other occasions I’ve made it to the end of a land and it will freeze and not advance to the next land. When I restart my device, it puts me back several levels that I have already completed again. I contacted the developer about these issues and their only solution is to have a Facebook account and link the game to that and then they can fix the issues. Otherwise there’s nothing they can do to solve these problems. I don’t have a Facebook account and I won’t be getting one, so I guess I’ll be deleting this app in the near future since they have no other way of fixing their glitches.
Maria
by Chur hie on 2018/10/27 01:31
I've been playing this game for a few years and it now has so many glitches it's no longer fun. It needs to be fixed!!! I play one life with 4 more left and it crashes on me and sometimes it crashes in the middle of a game. I'm fed up with it. Don't tell me to upgrade because I have and nothing is fixed!!! I have updated and it still does not work on my iPad. It always did but since you changed it there have been nothing but problems. It's fine on my iPhone but I don't play games on my phone I have won game 4078 three times and it won't let me go to 4079. It keeps having me repeat 4078. I'm sick of this Why can't you fix these problems
Glitch on special buy for Easter coin
by Jamise324 on 2018/03/30 10:58
When you sign on everything works like normal. Then there’s a pop up for special buy for 40% off 135 coins for Easter. It will not let you click the X button to decline. It just keeps popping back up. I finally clicked purchase and when through the process. Once I purchased the special buy the game froze. I came out and went back in then got stuck on the glitch in the beginning to purchase the special buy. I’ve already bought it why and I stuck on this screen!!! No matter what I try it’s not working. It’s like the game is forcing you to get keeping and it won’t let you into the game.
Need to fix bugs regarding free play
by I'mgood on 2020/08/23 11:29
For the second time in about two weeks I earned 6 hrs of free play by winning challenges but the free play was taken away when I closed the app to do something else real quick. I’ve been playing this game for YEARS and would like to see this glitch fixed. Developer asked me to provide more detail. One challenge was a teamwork challenge. Was first place, earned hours of free play, the app “updated” and I lost the hours of free play. The second time I beat 20 boards to win the airship challenge, was awarded free play, and when I closed the app for a sec to do something, I lost the free play. Not sure what more info there is to provide. I hope this helps. Btw, I really enjoy this game. Have been playing for years and it never gets old. Thank you.
Where are my rewards????
by Twinkenn116 on 2020/09/28 10:42
I Love cookie jam! It’s a great game and very addictive. The reason I gave it 3 stars is due to its numerous glitches and I will only mention this- I have noticed that the rewards won for Macaroon Mama are never received after you have collected the required amount. The mitt nor the rolling pin nor the pastry bag are never received. Maybe it happens too to the other events. Also, how come there are no more cookie walks? What happened to cookie walk? It may be difficult to get pass all levels with one life but it was challenging. Kindly bring it back. Please fix this!! It is not fair, we spend hours playing to get those rewards for nothing. And please give us a chance in getting through cookie walks, stages are difficult to pass most of the times. Thank you.
Fun game, but price of boosters is ridiculous
by CookieMonster71 on 2018/11/10 19:09
I’ve been playing Cookie Jam for a couple of years, it’s what I play on my lunch break since I only get 30 minutes. I’ve noticed that the cost of boosters has fluctuated and are now ridiculously high. If you don’t purchase coins, then this won’t bother you. The three +5 lives booster used to be 20 coins, then it went up to 30 coins for awhile & I started playing a little less. At some point it lowered back to 20 coins. Just recently they raised it again to 60 coins. I’ll keep playing, but will not purchase any more coin packages. And if I get stuck too long on a section, I’ll just find another game.
BEST GAME EVER BUT THE CHANGES ARE NEVER IN OUR FAVOR💦
by GrammaDi75 on 2020/02/07 02:50
Every time I send you an email or post another positive review, you have made changes which Never benefit the player but DRAINS OUR BANK ACCOUNT EVEN MORE. Your charges have become EXCESSIVE FOR NO GOOD REASON. You may have the best game ever but it won’t last. Collecting tickets is a farce. 50 per game buys NOTHING NOW THAT THE COST OF BOOSTERS AND OUTFITS WENT SKY HIGH. ANDTHE OUTFITS BESIDES BEING OUTRAGEOUSLY PRICED ARE CONSTANTLY Out of stock! Being bedridden and 77, learning to play this game was good medicine until my Discover card bill came and I realized I would have to pay out HALF MY SOCIAL SECURITY CHECK MONTHLY TO CONTINUE TO PLAY AND ENJOY THE GAME AS I HAVE BECOME USED TO. YET,I GIVE YOU 5 stars. The game deserves 5 stars but I must advise everyone to be sure you can afford it before you get hooked on it.
I love this game
by Thankful1199 on 2019/10/03 19:57
I have been playing this game for years. I absolutely love it. Some challenges are so hard, it may take me a week or more. But it’s so much fun trying. I had issues with it crashing and a few other bugs. I contacted the developer and they responded immediately. They addressed my issues and even helped me out. I am very thankful for them being as serious about the game as I am. I love the new challenges they add. If there were ever anything I could change, that would be to allow you to collect coins. I have had 19 coins forever and the wheel spin seems to never land on the coins. Great game! I’ll be playing fir more years to come
Game gets stuck then just goes off
by Bubba2396 on 2018/10/27 06:04
I love Cookie Jam but I have been experiencing several problems with just this game. When I make a match the tiles seems to get stuck. Also sometimes I will be playing and the game goes off in mid game and I have to log back onto the game and I have lost my credit and didn't even finish the game. If I try to watch the video for five more moves sometimes it will show the video and then goes off. When I log back on I did not get my free moves. Sometimes it doesn't show the video and then goes off. This is becoming so frustrating that I am thinking about deleting this game. I have gotten pretty high up in the game and I don't think I would want to start over. I want to rate this game a 5 but with all these issues I can't.
BAD changes!
by 4445553339 on 2019/03/15 12:23
I have been playing this game for a very long time. This morning when I opened up the game, the entire board was different...so much chaos, so many different squares (half pretzels, half “other things” that I can’t even tell what they are)...all-in-all a horrible change. The board is so busy I can’t even tell where my matches are, I have to wait for the flashing hint. Why do you game makers always feel the need to change a game to supposedly make it better...when it NEVER does!! I’m seriously hoping this all goes away after St. Patrick’s Day since the shamrocks were the first thing I noticed. If not, this game will be deleted swiftly!!!
Love it —-BUT—-
by Fthjihgg on 2020/07/26 23:51
I love playing this game. It’s pretty challenging. However, as others have said, there are still annoying bugs. Since the latest update, every time I start the game and it tries loading the map it crashes. So I guess I am done with it. I am deleting the game UPDATED REVIEW After my previous review, I was contacted by customer service. They were very helpful. After explaining the problem, and some initial issues with reloading, they got me up and running. I didn’t lose any levels or rewards which was a pleasant surprise since I deleted the game. A good experience with a helpful customer service group. Lovin’ the game again.
Starting to be boring
by .bas on 2018/12/01 11:55
I began to loose my interest for the game, and actually started searching for another one, because upon the last month levels are getting harder in a silly manner (not only the one labeled as hard levels). It’s so boring to keep trying to pass the level endless times to pass it, then same thing is repeated again in every level and at the end discover that the rewards are not worth it. The rewards for the events aren’t of great value. I felt like I have to work so hard to gain points and then find that the reward is too little for all this effort and all these hours. No coin rewards, very few aiding tools as spoons, mittens rollers, and icing decorator. The rewards now are Just some infinity lives and special characters. This is why I’m beginning to dislike this game. Please make the levels a bit easier and the rewards of more value. Thanks
Chill down-time distraction- best ever!
by annie 0' on 2020/06/29 16:57
I’ve been working my way through levels for several years now...never spending a dime either, just try, try & try again or you tube has videos to help you beat a tough level🤨 The other day my iPad froze & it appeared that I was at the end of the road with Cookie Jam, alas, it rebooted. Whew, I was having serious withdrawal from thinking I’d reached the end. I’m on level 1600 and change, no idea how far it goes but it’s become my chill down time total distraction, it has beautiful graphics, it’s challenging, it’s fun & relaxing. I’d like to think it’s helping my brain in logic & reasoning...this 64 yr old female loves this game!
Cookie jam crashes since last update
by purplerose125 on 2019/04/22 18:54
Have played this game A LOT, but very frustrated that I am on level 3280 and for the past several days I have not been able to complete a single game! When I still have 7- 12 moves left system just crashes and throws me out. Seems to be keeping me at the same level and charging the “stArted” games against my time but will not let me complete a game at all. I hate to delete and reload as I imagine it will set me back to square one and no fun! A crashing appears to be from latest update on 10 Apr 2019. Please fix and issue an update that works!
Game glitching
by Buggabee143 on 2018/09/30 05:25
Love Cookie Jam and have been playing for quite awhile now ... I am on level 3553 and I’ve noticed the last month or so the screen will display the game but it displays it like your back ground light timed out .. like a grey screen and you can not play ... I go out and reload and same issue so I started going to the App Store to open the game from there and it’s always hit or miss if I can open the game and play also I have noticed that when I want to make a purchase for coins or extra things I can not connect to the store to purchase it just try’s and try’s with no result ... it’s super annoying so please Cookie Jam Fix these glitches been to long for it to still be a problem...
Some levels are TRULY a scam.
by Ushers heck on 2020/08/28 02:21
I have been playing this game for years and mostly got some entertainment from it. But lately some of the levels do not follow any reason to the movement of the pieces. For example, One reason is the pieces would enter a portal that should empty out somewhere in the immediate puzzle but they don’t. There was no room to be filled so they just go to nowhere They just fall through the portal when there is no where to go. It makes each move take up to 30 seconds to complete , until somehow they stop falling from the bottom to no where. It also makes any timed use of extras that they award during contests a bit less meaningful when each games takes 10x to finish. In addition, you can’t plan moves when you have a string of pieces changing for no reason in every move. I am just deleting the app all together.
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