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App name
Mobile Security: Privacy App
Description
It’s never been more important to protect your iOS device and maintain your online data’s privacy. Introducing the all new McAfee Mobile Security app! Now with new premium privacy features including Wi-Fi Guard VPN and Find Phone. McAfee’s Mobile Security software is the ultimate protection for your iOS device. Strengthen your security with System Security Scan, Secure Wi-Fi Scan, Anti-Theft Protection, Media Vault & Contacts Backup. Recover your lost or stolen device using McAfee’s GPS tracker and Find Phone feature. Use the Wi-Fi scanner for secure browsing on your network and get Wi-Fi alerts if it’s risky. MOBILE SECURITY’S FEATURES System Security Scan Secure Wi-Fi Scanner Anti-Theft Protection Media & Photo Vault Contacts Backup Safe Web (Premium Plan – STANDARD Only) Unlimited Wi-Fi Guard VPN (Premium Plan – PLUS Only) No In-App Ads in premium plans FREE FEATURES System Security Scan - McAfee’s Mobile Security threat scan detects unsecured Wi-Fi hotspots, Wi-Fi attacks, and out of date Apple iOS. Secure Wi-Fi Scanner - McAfee’s free Wi-Fi scanner analyzes networks for security. - Wi-Fi alerts you when connect to unsecured hotspots. Media Vault - Media Vault hides private photos in a locked photo vault behind a secure PIN. - Protect personal photos and videos. - Open Media Vault quickly with Touch ID or Face ID. - Photo sessions are automatically encrypted in the photo vault. Anti-Theft Protection - Find Phone feature for lost devices using a GPS tracker. - Activate a remote alarm to locate your lost or stolen device. Initiate an alarm from your Apple Watch. - Improve the chances of locating your lost device by saving your location when battery is low. - Secure your private media if your device is stolen and use the app to catch the intruder. - Receive an email with a photo of the intruder and your device's GPS location. - Remotely wipe contacts and clean your device if your iPhone or iPad is lost or stolen. Backup Contacts - Backup contacts automatically through the McAfee Cloud and recover contacts from your lost or stolen device. NEW – Premium PLUS Only Unlimited Wi-Fi Guard VPN - Unlimited Wi-Fi Guard VPN protection to defend against unsecured public Wi-Fi hotspots. - Remove geo-restrictions and establish an IP Proxy for secure browsing. - Maintain web security and access geographically restricted content. - Browse safely on unsecured public Wi-Fi with a private, secure Wi-Fi hotspot. - PLUS package comes with all standard and free features. NEW – Premium STANDARD Only Safe Web - Prevent online threats through the secure browsing utility of Safe Web. - Safe Web alerts you when browsing malicious websites, protects you from phishing or ARP Spoofing and helps to keep your personal data, photos and videos private. - STANDARD package comes with all free features. McAfee Mobile Security PREMIUM Info: - 7-day free trial - no commitment; cancel anytime - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Length of subscription: monthly & yearly - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user and auto-renewal may be turned off by going to Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. Privacy Policy: You can view our privacy policy and terms at https://www.mcafee.com/consumer/en-us/policy/global/legal.html COPYRIGHT & TRADEMARK McAfee, the McAfee logo are trademarks or registered trademarks of McAfee LLC or its subsidiaries in the United States and other countries. Copyright © 2019 McAfee LLC
Great App
by DEA_006 on 2019/11/18 18:41
Very easy to use. Comprehensive security package.
What does it do?
by AquaBass on 2019/11/17 23:23
I’m suppose to be getting this free from Spectrum Cabke and orgiballyvit has a VPN. For some reason it doesn’t have this anymore, and only tells us if a WiFi is unsecured. We can figure that out for ourselves. So what does it do for iOS. Oh it finds my phone and backs up my data and contacts? iCloud already does that and better than Mcafee. It’s overly priced even when free.
Excellent protection
by Smittymds on 2019/11/17 08:42
Even with the free plan, McAfee provides excellent protection from malware, insecure websites, and hacking. I haven’t had any problems with McAfee and lets hope it stays that way.
Life saving service
by Gilbert295 on 2019/11/17 04:21
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
Videos can’t play
by asccop and i oop on 2019/11/16 20:47
When I put videos in my vault I can’t even play them there it glitches out
Awesome
by Scual760 on 2019/11/16 13:38
Great App! I use it everyday
Poor service!!
by fiesty1 on 2019/11/16 03:59
This has not worked correctly since it was renewed in September 2017. I have been without service for 4 weeks now. I paid $29.99 renewal in July 2019 & in September it kept getting notifications to unpgrade, call customer services & it was fixed. On November 3rd called customer service continued to get transferred to 4 people with the last person a supervisor who requested me to send a snapshot of my screen which I did & he never returned my call. I was on the phone from 1:15 to 4:30 & problem was not solved. Called back the next day had to explain the problem again, transferred 3 times & put on hold, phone was disconnected while on hold. Called back again to request for refund was transferred again & was told I have to call Apple for my refund because it was paid through Apple. Called Apple gave them the information & Apple states that they don’t give refunds(which I already knew). Call back to McAfee to request my refund, put on hold & disconnect. Nothing has been resolved no service for now going on 5 weeks & no refund. Not very happy with your service or you customer service. Will not renew my service on July 12, 2020
Great Protection
by tuckmatt on 2019/11/15 16:54
I’ve been with McAfee for around twenty years and have had no negative issues. I just renewed for two more years.
No antivirus No spyware protection
by Monty012008 on 2019/11/15 12:12
Will not take my paid code So........,.
Glitchy
by YODASWEENIE on 2019/11/13 20:29
I get a notification that iPhone 11 is jailbroken, when I never jailbroke my phone. After updating IOS and another scan, it reads everything is working fine.
Security
by 32 PCD on 2019/11/13 13:35
Think McAfee is a effect program.
Jailbreaked
by Rissy412 on 2019/11/13 03:23
Just started getting these alerts today. No explanation as to the fix.
Great protection
by Audit less on 2019/11/11 22:29
Great protection for all my devices in a single product. Very easily managed.
Setup review
by SaSaw1234 on 2019/11/11 20:38
Very easily done - Thanks
DO NOT GET.
by rlly mad and angry rn person on 2019/11/11 16:42
Mcafee was most likely a scam of some sort because I started loosing personal info and wasn’t being protected. One star. Smh.
Security that works
by Iluvmywife2 on 2019/11/11 03:52
The best for the money you pay nothing better
IOS 13.2.2 CANNOT VIEW VIDEOS
by Tracker of Bills on 2019/11/10 22:46
This app was a 4 star app until the upgrade made videos not play inside the vault anymore. Please fix this problem as soon as possible.
I have an active subscription but they want me to pay again
by svkru on 2019/11/10 22:15
I have an active subscription from McAfee which includes mobile security already. When I am trying to login using their app, they recognize my email and password, but they are telling me that my subscription is expired and I need to pay for their subscription. Well, NO!
So called free
by harrie sue on 2019/11/10 20:32
How do I get this for free. No charge. It says GET BUT YOU LOOK IT UP AND ITS 2.99 and up. Please stop my attempt. Lies
Great app
by Juan-chos on 2019/11/10 19:49
The Mc Afee app is great. Protects my devices phone, laptop, and tablet. They have also removed virus from my laptop.
I love it
by bcnxxbxhxjdj on 2019/11/09 21:09
It’s just amazing it’s simple and it’s fricking free
Can’t “turn on wifi guard “
by 3769tcp on 2019/11/09 18:35
When I am on a website that app says is not secure it says to “turn on wifi Guard “ butthere are only two options “trust the website “ or “disconnect “. There is no Wifi Guard option anywhere. However when I am on the unsecured website I can turn on “safe web” which then allows me to turn on “VPN” in the iPhone Settings. It still says the website isn’t secure and to turn on wifi guard.
Excellent tools
by Terry590 on 2019/11/09 17:20
Thanks Mcafee for protecting my devices 24/7 Terry,OKC,Oklahoma
Crashes
by Jamie Pi on 2019/11/09 13:49
Every time I hit the link to protect more devices it crashes on me. Otherwise it has always been a great app and easy to use.
Safe web doesn’t work after I installed
by GlennTheWalker on 2019/11/09 03:46
Paid and installed now safe web doesn’t work anymore, still a five because it did work when it was under free 30 day trail. Please fix, thank you.
Great app
by POWELL MAARIA on 2019/11/07 15:52
This app is protecting me at all cost. I love this. KEEP UP THE GOOD WORK.
Uploading
by Rogerfreeman1 on 2019/11/06 16:11
I can’t upload photos to the vault.
Expensive to upgrade!!!
by Sherryb1964 on 2019/11/06 12:32
To expensive to upgrade!!
Awesome
by Mohd alsendi on 2019/11/06 06:11
Great app 5 star
Trustworthy
by HandsomeOrphan8 on 2019/11/06 03:49
I use this on my computer and it is handy thanks for doing what you do.
Trusting for 25 years and counting
by Mel1962 on 2019/11/05 11:07
Mcafee has been our choice for all these years. So far really good.
Pretty Good
by Zeusy The Bear on 2019/11/04 11:14
This app is almost there! My only issues are with the Media Vault. It would be much easier to use if there was a way to export all without having to tap each picture and the same thing with importing. It’d also be nice to be able to tell how many gigabytes of pictures/videos you have in your vault!
Help with using and setting up
by Hackedru on 2019/11/02 22:35
Help setting up monitoring email
Not working at all
by trying to delete the one ways on 2019/11/02 18:13
It shows i paid for the premium 9.99 monthly membership but my mcafee account is not reflecting that. My account says that I’m still free membership.
Star5
by Lamprini sellis on 2019/11/01 19:16
Good
Bad video player and media browser
by Saud on 2019/10/31 23:01
Video player not playing, media player extends beyond iPhone X safe areas, bad UI/UX
Am paid thru 2020 yet coverage has changed?
by CindyLou19 on 2019/10/31 06:30
In July 2018, I purchased a 2-year plan (for up to 10 items) thru July 2020 for $115. Logged into my account just now to check stats but learned that McAfee has switched to a monthly plan with different coverage! What about the $115 plan that I’ve already paid? Not impressed but will call them.....
Great App
by WALLIE'S iPhone on 2019/10/29 22:53
Very easy to use. All areas of interest are easy to locate. Great app!
One Star is a stretch
by Sure All The Names Are Taken on 2019/10/29 22:01
It’s a ripoff. Worked fine for 24 hours and died. Says I have no license available? “Help” is no help.Bye!! After spending literally hours on the phone with the Indian No Help Desk, we’ve decided that it’s Apples fault that McAfee won’t work and further that any money for a refund will have to come from Apple. RIPOFF RIPOFF
So Far So Good
by Cap_Mag on 2019/10/29 21:33
I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.
Good App, But
by Mermanda57 on 2019/10/28 14:01
I don’t need this app anymore. How do I stop paying for it?? I have dug around to find out where I can stop paying for it and get rid of it, but there is nothing. HELP!! UPDATE: They responded with detailed instructions on how to cancel my subscription, so thank you, guys! Like I said before, this is a really good app, very helpful to remind you to turn off your WiFi when in unsecure networks. And now that I’ve been contacted, I appreciate them even more.
No customer service that’s helpful
by Bert Hannah on 2019/10/27 13:02
The app works great until you have a problem. When I tried to contact customer service, the person that answered was hard to communicate with because English was not there primary language. I ask for someone in the USA and was told they couldn’t do that. The second call I did get someone in the USA but they couldn’t help and needed to transfer me to a supervisor, I ask to please only put me with someone in the USA. I could barely understand them because they once again had very bad language and hung up out of frustration. I then tried using social media (Facebook) and did get a reply the next day, FROM ANOTHER COUNTRY. So now I’m paying for a service I can’t use and McAfee really doesn’t care. PLEASE READ ALL THE REVIEWS BEFORE YOU SIGN UP FOR THIS SERVICE. Hopefully this will help anyone considering this app. Personally, I have gave up. Update, October 27th now. Still not getting the service I purchased. Don’t get this app. They will take the money, sent automated replies and not fix the problem. Do a search for top VPN, you won’t see this even on the list. Much less top 100......
mlk189
by Cpt. Marko on 2019/10/26 22:45
Easy app information, directions, uncomplicated! Very straight forward. Compared to their competitors....hands to these folks, for straight forward, easy to understand & nothing left out information.
IT Professional
by indyguy1997MS on 2019/10/26 22:20
I like their products for PCs...but for IOS this bytes! My iPad has never run worst!
Hacked links though my email
by AMJ713 on 2019/10/26 05:58
I bought the total protection package with VPN and the links in my email got compromised. So I basically downloaded a virus or something on my computer and my phone. My phone and computer are being remotely accessed from someone’s computer who know’s where. My settings are changing right before my eyes and I’m not touching anything. It’s crazy. So I guess my email was hacked when McAfee sent the links to use on my 5 devices so all the codes have been stolen and I have no clue how to fix the issue.
Awesome!
by Maxlnw19 on 2019/10/26 04:13
Great app with user friendly capabilities!
Suspicious
by Super mega snake on 2019/10/24 12:08
Takes the same amount of time to scan every time
Mcafee
by Jack Dragoneer on 2019/10/23 22:04
Does not stay on. Won’t let me turn on location on my phone. Hackers
Semaj Semaj 2
by Semajsemaj2 on 2019/10/23 19:42
Love the app protection is great
Junk
by b he c go n V g on 2019/10/23 07:40
Had a hacker on my last iPhone so I bought a new iPhone and downloaded your app. and 30 minutes later it was hacked again. Really disappointed with you that why I only bought a month worth because I knew this would happen. I do want a refund so I’m going to apple tomorrow to report this thanks for not much.
Development team work.
by LITTLE INTERRUPTIONS on 2019/10/20 09:59
Through all of your hard team work you have gotten to this point. Thanks again for your work dedication and percerverance. Cheers, Matthew
Terrible service does NOT work on mobile at all
by greychesthair on 2019/10/20 01:20
I bought this in February and it has never allowed a full version only FREE version to my phone!
Useless
by Disappointed-in-McAfee on 2019/10/19 00:24
Not seeing any benefit to using this “free” app, so will be deleting it.
Wade
by cpw63f on 2019/10/18 18:01
Wades
Why so many ads?
by Scotty Babyboomer on 2019/10/18 05:28
After I run a scan I get an endless amount of ads for things and services I don’t want! Maybe you don’t understand what I want... I don’t want to see ads for out of town car dealers or products I’ll never use. I tried to reload the program and the ads continue. All I want is your program...without the ads. Program removed again. I don’t want to buy the “premium service”... why can’t the free program be ad-free? There are more than enough other places to advertise ...why McAfee? No thanks.
Deceitful says free but yet start getting billed $9.99!
by Ftspear on 2019/10/18 02:29
Good luck trying to get it shut off or canceling your service find that option button! Talk about hidden, Plus it’s yet to catch anything that it should.
Incredible, love the security
by BEARCAT...,... on 2019/10/18 02:03
Mcafee ROCKS
Hackers
by lulukohl on 2019/10/17 22:22
A friend said Andrea Wilson is a hacker and she’s on my Facebook account. Is this true and is so why us she there and can y remove her pls. Thank you, M. Kohl
Wi Fi Guard
by corraljesus on 2019/10/17 03:59
My app say : activate Wi Guard But I could no find that feature , it is esential for
Constantly hangs when enabling features
by Jaster84 on 2019/10/17 01:03
The app can’t handle disabling and re-enabling features it seems. One of the frustrating things about securing a mobile device with a VPN is that Netflix goes ballistic about it. So, I’m order to watch Netflix you have to disable WiFi guard and then re-enable when you’re done. It sheets struggled with that, but suddenly it decided it was done with turning off for a few hours and then turning back on. It just spun... and spun... attempting to enable... for three days it spun!!! I tried force quoting the app and re-opening, same problem. I tried restarting the device, same problem! Finally I decided to uninstall and reinstall. Well crap that was a mistake! Because now it’s not letting me get the subscription features I am still paying for! It’s an active sub, I log in just fine, recognize my account fine. No WiFi guard, it says I have to pay to upgrade because my current sub status is “free”. Attempting to use the in-app feedback feature for assistance. But, it generated an auto response redirecting me to another site to report issues. What’s the point in providing a feedback option in the app if you’re just going to reroute people to the website to go through submitting a request for support?! Just don’t offer the feedback option! Not real pleased, but I’ll update if support resolves my problem. Device is iPhone XS Max on current iOS release (13.1.2) *** STATUS UPDATE *** 10/16/19 I’ve FINALLY spoken to customer service. They informed me they are not responsible for refunds and that I would have to contact Apple support for a refund. Which, Apple’s legal terms reads that all purchases are final and they will not provide refunds. So McAfee is essentially protected by this bogus arrangement and no one is responsible to refund a defective product. I argued that McAfee should refund for their defective service and a supervisor will call me in 24-48 hours. I don’t have high hopes. While waiting, I continue to try to get my subscription to work. I was able to get it to a standard paid subscription for a few seconds but as soon as I closed out of the app and re-opened it my status was reset to “free” again. I’ve gone through the license recovery process a ridiculous number of times now. This is for a yearly paid subscription. So I’ve paid upfront for a defective product that no one will take accountability for. DO NOT PAY FOR THIS PRODUCT!!! THEY WILL NOT TAKE ACCOUNTABILITY FOR PROBLEMS! I’ll update again after the supervisor contacts me.
Try something different if your reading this. Not the best.
by djsjdjdjjshxhdjx on 2019/10/16 11:01
Not good.
Easy peace o mind
by DrGinxMrJim on 2019/10/16 01:36
Simple and reassuring of safe, clean and optimal usage of any device
Mcafee
by sickofhackers on 2019/10/15 23:58
Can’t get the location on. Hacker will not allow. And need to upgrade. Cause picked up a hacker today on WiFi in Lolas when eating
Rating
by Auntie Debbo on 2019/10/15 22:19
I cannot find phone contacts I know I have saved
Scam
by Final v on 2019/10/15 04:10
I paid $2.99 / month plan and nothing changes. Still displaying ads, and I didn’t get my web safe guard. If developer can help me out and work something out with me then I will changed and update this review. App should be updated right away after I paid. This is not honest of developer. I’m disappointed. I would like to be compensated with my payment.
Alerted of having “device jailbroken” don’t know if it was fixed
by Sushi Slice on 2019/10/14 02:34
Today I was notified of my device being jailbroken into from mcafee so, I obviously further investigated by going in the app. I clicked “system scan” and mcafee told me my device was jailbroken. I pressed “fix problem” and all that came up was an explanation of the potential harm this problem could cause and a button titled “ignore threat”. I am hopeful mcafee solved the problem, but I am still not sure.
Not a happy camper
by Billie Richmond on 2019/10/14 01:53
Why don’t I have more control of my choices? Why (go to settings >general >restrictions >location services >allow),problems begin when going to restrictions... there is none! So tell me how to turn on “ anti-theft” in McAffee , and why do I get notice of not being protected? Coming to your company from another security co. Yours seems unorganized. 10/5/19, bought McAffee a month ago downloaded from a company that screwed things up so I called you and you fixed the download. Now, 30 some days later I’m told (by your reminder) that my security is out dated. When I tried to download the up grade it won’t let it! Now what?..10/13/19, you sent me an email & want into my iPhone & Ipad, if this was from McAFee,ok, but I’ve received strange emails wanting in. I don’t let them in but they are in, sending 50 emails on both phone & pad. The email bombs return addresses are no good & one is from overseas.
Nice and easy to understand and operate
by killab79 on 2019/10/13 06:34
Nice and easy to understand and operate
Great
by Rickie131313 on 2019/10/13 04:43
Very good.
it’s good
by bunnyguy123 on 2019/10/13 02:58
It needed some I’m provment so it’s not they’re it really helps my other apps
Can’t remove
by 234bobby on 2019/10/12 12:40
Iftty
Mac A Fee is macavious
by John5979 on 2019/10/12 03:17
Should say marvelous, love this app . Keeping my iPhone safe from all threats And prying eyes. Thank you, Mac A Fee
Scott Berry
by Mr. Missouri on 2019/10/12 03:08
Shirty service and Lauren Emerson is worst! All techs are from India and waste 15 hours of my life!
Good IOS Protection
by woodsro0 on 2019/10/11 21:27
The big thing Apple devices are vulnerable to is phishing attacks, and Mcafee Mobile Security and Safe Web that integrates into your browser pretty much takes care of that problem. Great app, came as part of my Anti-Virus Plus subscription for my PC. Also has useful extras like contact back up, alert for insecure WiFi network, device locator, and media vault to encrypt pictures and other sensitive data. Good job Mcafee! Thanks for the great product!
Good Product!
by ExToY on 2019/10/11 03:10
I recommend anyone to get this apps no netter if you have Window, Android or Apple system, works very good.
VPN Slow and buggy
by Arbmoss on 2019/10/10 22:07
Attempting to update software on the application store is very slow resulting in the application hanging up. Most sites result in slow downloads with VPN on. Turn it off and all works normally.
mcafee
by three11life on 2019/10/10 15:42
the wifi scan should be available on the cox internet security suite for ios
Sandy213
by Defjeep on 2019/10/10 02:35
I ❤️McAfee 👍
Not worth it
by Chernor on 2019/10/09 18:36
Waste of time and money.it did not serve the purpose that I bought it for and they keep sending me notification to upgrade while I already did days before the free trials expired.
Question
by ftuunb on 2019/10/09 01:31
Umm does it protect your phone from viruses on pronhub cause that’s what I kinda need it for 😂
Shaking my head in wonder!!!
by Penny B from Indiana on 2019/10/09 00:14
I have been on my iPhone all day with business, and just learned that my McAfee has been Off for 9 hours without any alerts! I pay for this and I’m wondering what good is this app? Does it do its job at all?
Mr
by Viseth on 2019/10/08 17:45
Good protection
New user
by Vicky NV on 2019/10/08 06:58
Just install this app and so far so good. I really like that GPS tracking for lost devices as well as the media vault. Time will tell.
Safe Surf “On” icon has disappeared
by 1000 points of lite on 2019/10/08 02:14
What benefit .......
Browsing problem with iPad using IOS 12.4
by iPad-12.4-user on 2019/10/07 19:05
UPDATE: Since update to 12.4.2 this problem has reduced in frequency but still issues at legit news sites when have multiple pictures on occasions. Can increase to3 stars from 1 star for now. Since Apple released IOS 12.4 on the iPad it has been very difficult to browse while VPN is active. Problem with Safari and Chrome. Websites include EarthLink.net and BBC.com so not likely to be issue with their certificates etc, problems include not opening websites, not downloading embedded videos, very slow response speed, suddenly not recognizing website after accessing multiple times immediately before that time. I often close VPN out of frustration. I can not recommend for iPad at this time.
Shields VPN
by trump wagon on 2019/10/07 18:29
I am very disappointed. I was new to IPhone and buying these apps. There was a 3 day trial offer. After one day I cancelled order thinking I would not get charged for this app. I was charged and this happened in the beginning of July 2019. They withdrew 79.95 and I still haven’t been reimbursed yet. Here it’s October 2019 and still no reinforcements. How can I get my money back. I don’t have the app. It was deleted 1 day after trying on trial offer. Who and where do we talk to someone. A real person would be nice. A reimbursement is what I want and need. So maybe they will see this complaint and help with this problem. It’s expensive and they know I don’t have it. Very disappointed. I don’t have anything good to say about it. Trump wagon
Nice
by Ahmed hilal 555 on 2019/10/06 21:44
Very much like and nice
Question
by laaaaaaarrys on 2019/10/06 20:04
Will this app stop my data and messages from being hacked?
Bad vpn
by larryrab1 on 2019/10/06 13:26
Keep losing connection on phone app says account is active but my phone is not
No pictures
by 11Maggie77rose on 2019/10/04 18:30
I bought the new I phone 11 my pictures didn’t download to my vault
Jen T
by *JMT78 on 2019/10/04 17:07
I have been watching my analytics and its nice to see when you notice something questionable, that McAfee jumped on it a couple hours later!
Victor Germany
by Germany Victor E. on 2019/10/04 16:46
Great thanks
Great value, great protection
by Getmeparu on 2019/10/04 05:09
Just renewed my subscription and having my phones, laptops and tablets covered for less than $50 a year feels good.
Thank you for all.
by Ycpj. on 2019/10/04 03:30
I love to have my own save this help me to keep my phone safe. Thank again.
Secuity
by RobertlesterS on 2019/10/04 01:10
App. is outstanding. Had security problems with other company. Was hacked more than once. Have not had any problems since changing to McAfee. Keep up the great job.
Feeling safer
by Craigquakertown on 2019/10/03 18:14
It’s good to know my electronics are safe from hackers and gives me warnings
Please Explain Delay
by Would like to learn on 2019/10/03 11:59
This update is dated Sep 27 2019. It is just now appearing today Oct 3 2019 in the app store. Why? I have been checking daily because the app failed to identify the outdated iOS 13 on my device. What else did it fail to identify?
Frank Mons
by Frank Mons on 2019/10/02 21:14
I’ve been using McAfee for over ten years and find it very effective. I know because I’ve never once had a virus or anything else bad happen to any equipment that I use it on. Thanks McAfee for a job well done.
Great service
by blindguy09 on 2019/10/02 04:24
Very impressed with McFee
Nice iPhone app that does what it says
by WHHJR on 2019/09/10 22:05
This is a well designed app that has a nice look and feel to it, easy to navigate and enough features to make it a worthwhile application to have on your iPhone. No advertising and just an overall low maintenance app that you will forget is installed on your phone until you need it. Some handy features like the Vault where you can “hide” pictures, documents or phone numbers. It does not offer a backup for your phone but does have the ability to encrypt the file you would include in a backup, a feature where it can track a lost iPhone, sound an alarm to help you locate a lost misplaced phone and a neat feature where once the phone battery is critically low, the app sends up to the McAfee Website a location so that way if the battery does die and you have misplaced your iPhone then it could potentially have the last location you may have left the phone. Best of all its free
#Improvements to be made.
by Ted E Bear In October outside on 2019/03/21 19:59
Hi. I bumped your rating up to 4 stars because you now include WiFi VPN in your mobile app. As for the 5th star I knocked off, that is because your VPN doesn’t seem to work with outlook mail from Microsoft. I get a connection issue reaching outlook mail servers and I have to disconnect the vpn services. Also it would be very nice to also use not only a VPN but a Proxy url as well that users could install in the settings app in the WiFi to block certain things as well as create a 1st line of defense against ads. I would also like to see you guys issue a certificate that would then be able to be a profile on the end user as well as have your safe web vpn be adjusted with a feature you had a few years back that allowed users to see and identify the bad websites in real time by the use of a green circled check mark or a red circled Do NoT Enter sign next to each link. I really liked that feature. It’s too bad that was taken away. I will bump back up to 5 stars if these are implemented. I would also like to see a way users could filter out websites based on topic or issue with the Adblock VPN or the SafeWeb VPN or a proxy or certificate for each subject people might want to block that would communicate with the VPN for safe web.
McAfee App Sent Phishing Message
by Beekeeper911 on 2018/08/10 18:53
I received the following alert from the McAfee App, that my Wi-Fi was under threat & I should disconnect - “1 threat found. Scan complete. [(MY WI-FI NAME)] - Your personal info is at risk, Disconnect Now!” I was uncomfortable about this message using my Wi-Fi name in a pop up, so I called McAfee & they were unaware of why this message was sent. That Representative told me that it was a Phishing attempt & to disregard the ‘email’! She sent me to Technical Support, when I explained that this alert came from the App. Tech Support was also unaware of this message, but after speaking to someone, ran me through disconnecting & reconnecting my iPhone from the Wi-Fi. As I have not had Wi-Fi trouble, there was no reconnect issue. But then, the tech told me that my PASSWORD was weak (it is very strong) & that I should change it. This felt fishy to me. I tried to tell the McAfee Tech that they should check to make sure THEIR APP hadn’t been hacked. I did not feel that they understood. I then called AppleCare to report this. AppleCare does not have an avenue to contact developers about such issues. I am hoping that McAfee will read this review and check their system. I am trying to be helpful here, and I see that someone actually responded to a previous concern.
Great! Except....
by skulivan on 2018/11/10 00:56
I really like the McAfee Security however, there are some very annoying issues: 1) when protecting more than one device a) had to install several times on each device to get that device to show up in my list of protected devices. Also, the labels aren’t the same as the names I gave them 2) Account homepage still lists duplicate devices when you get a new subscription-still haven’t found a way to delete the devices from expired/previous subscriptions Overall, the actual product is the best in my opinion. Although it takes a bit of finesse to get things organized so you really know your devices are protected using the exact same subscription and its parameters. McAfee needs to streamline this process and let people know to install the software on your Pc FIRST. Then from that Pc, send msgs to your other devices. This way all/everything is in the same place to be administered. If you do not do it this way, it’s all confusing and your list of protected devices won’t be right.
So Far So Good
by Cap_Mag on 2019/10/29 21:33
I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.
Can’t control background scan or request Signature updates
by cf67polv5 on 2019/08/30 15:14
App Settings have no background scan control. After executing an on demand scan there is, in my opinion no reason for additional background scans especially when the device hasn’t even been in use. If it had background scan controls it would be appreciated. I shut off background activity in iOS and scanner settings but it runs background scans anyway. A waste of battery charge. Also there seems to be no way to request a manual. virus signature update. If it had these capabilities I’d give it 5 stars but without some user control I can only give it 2.
Great Security App
by PeakA&Pals on 2018/10/09 12:59
This app is perfect. I originally used McAfee to keep my computer safe from malware and it worked quite well. Then I heard of this app. My oh my was it good. It had a safe place for my precious photos, with password lock. And it had safe web, which is a very nice touch. I use this app alongside an adblocker (I use Adguard) to keep my mobile browsing ad free and safe. By the way, you can link your phone to a pre-existing McAfee subscription like the one I used for my PC so you don’t have to buy several of them to protect your devices. I do have a minor complaint though, even though McAfee has a very user-friendly interface, it lacks the ability to have more advance options to specifically target certain things like malware. Plus the app can be a little buggy. Otherwise great app, worth your time. P.S. I am 14 years old. Thanks for reading this. Now get off your phone and go outside!
Dave
by ydoumkmedothis on 2019/03/28 15:16
Was using the free version was very happy then all of a sudden it switched to a pay I am a senior and I loved the free one worked for what I needed limited income here so you would of got a 4 or 5 for the free one but when you want me to pay then you loose points I got a reply from McAfee because they upgraded there vpn the free edition is no longer available I am sad because it was working fine I upped my rating to a 3 star because at least they answered my question. I am sorry to say that I won’t be using there product because its not because I don’t want to it’s just a budget scenario because I have to decide medications or a VPN medications win when you are battling a non curable cancer that they can give you treatments to help control so much for the free edition I was very happy with. I just want to say thank you for your free edition and sorry that I cannot rate the new edition
Pretty disappointed
by maxwell jk on 2019/07/09 00:30
I’ve now visited multiple antivirus sites online. This app has popped up with multiple great reviews so I was hoping that it would work. I have received notifications of over 30 virus threats on my phone, and when I scanned my phone it stated that I had no threats to worry about except for the fact that I don’t have a passcode to my phone. I’ve searched for many not to expensive sites to help me out, do to my current money situation. And I was really hoping this one would work but it didn’t. I feel that if you are going to be put up onto antivirus protection sites you need to actually have a working app honestly i need to find a way to get rid of these viruses without going to get a new memory card. I had to rate it to put up my thoughts but I only give it a half star because it at least scanned the fact that I didn’t have a passcode.I hope you work on your app enough to help more people but I am not very pleased with my experience. Thank you for reading this I wish you and this app luck.
Life saving service
by Gilbert295 on 2019/11/17 04:21
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
Is it worth it??
by Tw2icer on 2018/09/09 20:14
Security is one of the upmost important things to me, and I’m sure to a lot of you too! Now Mcafee has a mobile security app for devices. I personally was excited for this app. After downloading and registering I scanned my phone. It was easy and a little too quick but who doesn’t like fast and efficient?! Makes me wonder if I even needed it for my iPhone. One of the worlds greatest phones, My iPhone was fine before the install and I really don’t see how it would work on a phone with a real issue. The app is really limited on what it does. It contains 4 different scans that are great but what about scanning apps and programs and emails? It doesn’t really tell me what it really scans other then the 4 main options on the dashboard. So with or without I believe my iPhone will be just fine. I hope Mcafee develops the app more and can show you how the app works when your phone is under a real threat.
Latest update removed the VPN feature without paying for a separate subscription
by osugrad85 on 2019/03/21 18:58
I’ve been using McAfee security protection on my home computers for years as it was a provided feature through my ISP. When I got an iPad I was happy that it too was covered by the account I had created related to McAfee’s security protection that was part of my ISP service. BUT, with the latest update of this app, I lost the most important feature ... the VPN. Instead of having coverage through the McAfee security feature provided through my ISP, it looks like McAfee wants me to subscribe separately from my ISP to receive this feature. In fact, when I try to log in to the app, it accepts my log in information and even says that I have a license available. BUT, when I select that available license, the system responds by saying that my subscription has expired and I need to renew it. Definitely a money grab by McAfee and a wonderful way for them to lose their loyal customer base.
Seems like a scam just like all the others
by Shadysgirl66 on 2019/03/16 16:36
I downloaded this app a week ago. It included with the standard free package the safe web VPN. The VPN configured and the app showed I had SAFE WEB and the Ad blocking. Today I downloaded the update. Lost the VPN PROTECTION that went to PREMIUM PAY AND AD BLOCKING TO PREMIUM PAY. LOST THE FREE WIFI GUARD. MUST ALSO PREMIUM PAY FOR THAT NOW. Funny thing is it was not showing in my app updates as a Normal app would for an update. The only reason I saw the supposed update was I went to the App Store to read about a specific feature since once you have the original app downloaded all info in your settings area is minimal and vague. It’s a waste. I believe I was scammed with the original FALSE FREE PROTECTION for a week. It’s a worthless app when they took the 2 above protections away. Really McAfee I expected better of you. Have used your stuff for years. Going to delete most likely and go back to free FYDE. THEIR free protection is FREE and doesn’t change to zero after a week.
1803 windows 10 update left me B@@!$ out!
by penny wilde on 2018/11/12 01:23
All my devices got hacked with bad@$$ mean worm trojanspysomeware after update. I purchased mcafee aftet i got hit cuz microbrains support advised me only use defender...mcafee couldn’t find it after and remove it with their scanners but i have no blame for them, after I started using security no malware at all! Before hand all my accounts from fb to Experian were taken over. To people out there over 40, take these kids seriously when they tell ya passwords are weak, but strong ones get taken too. Pay the year, save 20 hours or more of your time! Do it
So far so good
by Geo Chicago on 2019/07/02 14:10
I like that it’s from a reputable name that’s been around. I’ve had other pic lock apps that disappeared and left their app unsupported. I also love that this app encrypts your locked photo on your phone only - so there is no back up on the cloud or their servers etc. It’s also great that you can turn off Face ID for locked pics and just use a pin. Also great that it does video locks too. And finally I like that it tells you with an alert of a private pic is still in your regular iPhone photos. My upgrade suggestion is to allow users to create folders. It’s hard to see what pics you have there if you can’t organize them the way you want it.
No virus or Malware protection
by bcooper767 on 2019/06/25 05:26
This app is great for backing up pics and contacts but that is it. It does not include virus or malware or browsing protection for your phone. I even have the top McAfee software for multiple devices. Bought it so my I phone 7 would be protected. But it does only back up which iCloud already does I also have MS One Drive so it is useless to have on my phone. I was very disappointed that it does not provide antivirus or malware protection for my phone. McAfee should state that upfront.i upgrade to 2 stars because it now will check to see if WiFi you are using using is safe but still now virus or malware check for I phone7 why can’t McAfee work a deal with apple? The advertise that McAfee can be use to protect up to 10 devices including IOS but that is not true.
It’s good but...
by Sarbear.A on 2019/09/04 21:12
Hi so I have had this app for a wile now and it seems to work well but I think that the 4 things it’s supposed to protect you from should all be free and I understand not EVERY thing can be free but some people may not have money for the protection they need.... besides that I accidentally clicked on a virus app and did not know and quickly got off I got on this app and checked if I was ok but resized it only does WiFi and contacts also pics the rest you have to pay... all I’m requesting is that you could make all four free because now I’m worried that I have a virus. Y’all are the only app that I trust to help me all the others are fake .
From 5 stars to 1. Very bad marketing move!
by HeadHunter on 2019/03/19 15:06
I formerly gave this app 5 solid stars and a glowing review. McAfee has been on my computers and devices as long as I can remember. Funny, I received a (computer generated) response to my review from McAfee. As a senior executive search professional I know a good move when I see one. Typically I ask, what is missing? I then saw the update for the free version. Unfortunately, I then found other users who are also very displeased with McAfee. There are other free virus / VPNs that can be trusted to work as much as one should expect from a developer. I was about to move up to the paid version of McAfee. I wanted to trust it was really doing the work and see how much better the update would be. They took away the free VPN. Total thumbs 👎 down on that move folks. If you are a major share holder I suggest you insist upon the immediate replacement of your VP of Marketing. Boneheaded move. You have to give to give your loyal customers something more, or the perception of more at the very least, ‘as’ you remove another benefit. Remember class 101? Feature. Benefit. WIIFM. (What’s in it for me?) you took away the WIIFM. Silly move. Reflects badly on the trustworthiness of McAfee.
Doesn’t give you fake viruses 🦠
by ShadowSoldier1328 on 2019/03/08 22:14
I’d like to say I’m only 14 and I don’t have any money whatsoever but all I need to do to see if I have any viruses is to press the scan button. So far for the past 2 years it hasn’t said anything and I haven’t even have had to pay for the protection. I tried 3 different anti-virus software and one of them said that I had 39 viruses and if I didn’t get rid of them in 1 week my phone would be shut down. 3 weeks later it didn’t get shut down. And that’s why I love McAffe, it doesn’t give fake viruses just to make money
Annoying app
by Once was a techie on 2019/04/05 20:26
Hey sample supposed to be helping, but so far all it’s done is irritate me. It keeps telling me my system ware is out of date that his system software is out of date, which I know. But it interrupted a video I was watching, now I cannot Find the video. Not only that, but there is no way to shut off the notifications. I can’t update to iOS 12.2 because there is not enough space to perform the update. TRAPPED! I talk to tech-support and they told me how to shut off the notification that the software was out of date. Now I am at work with Apple to figure out why I can’t update the software to iOS 12.2
Satisfied
by The Black Ragu on 2018/11/02 04:50
My name is Richard, and I’ve had my home PC for about 10 years. For the first three years, I have no security other than the security provided by HP and Windows, and had nothing but problems being able to get online, was any kind of a efficiency, due to all the bugs and viruses, that had infected my operating system. I’ve had mcAfee total protection for the last seven years, & I’m as satisfied as I can be, without having to spend extra for A VPN, or military encryption software. So thank you very much McAfee keep up the good work👍🏾!!!
Love it!
by 😜silly girl 🤣 on 2019/09/29 20:11
So a little bit ago I got a notification(not from this app) that said I had 39 viruses! I couldn’t believe it, I shut my phone off and turned it back on, went to settings and cleared all safari history(I got the notification while on safari). After that I downloaded this app to see if it worked and it did. I am now using this app as to not have that same problem again and so far it’s worked. Thank you!
No customer service that’s helpful
by Bert Hannah on 2019/10/27 13:02
The app works great until you have a problem. When I tried to contact customer service, the person that answered was hard to communicate with because English was not there primary language. I ask for someone in the USA and was told they couldn’t do that. The second call I did get someone in the USA but they couldn’t help and needed to transfer me to a supervisor, I ask to please only put me with someone in the USA. I could barely understand them because they once again had very bad language and hung up out of frustration. I then tried using social media (Facebook) and did get a reply the next day, FROM ANOTHER COUNTRY. So now I’m paying for a service I can’t use and McAfee really doesn’t care. PLEASE READ ALL THE REVIEWS BEFORE YOU SIGN UP FOR THIS SERVICE. Hopefully this will help anyone considering this app. Personally, I have gave up. Update, October 27th now. Still not getting the service I purchased. Don’t get this app. They will take the money, sent automated replies and not fix the problem. Do a search for top VPN, you won’t see this even on the list. Much less top 100......
Got Issues Big Time!
by Howardonado on 2019/01/22 07:35
Your McAfee Security software for my iPhone must be a joke! My scan notes state that despite my phone's software is not current as it ought. Also noted that my home button fingerprint control is not being actively used! The scan notes that these 2 Issues should not pose a Security threat to my device! Really? My McAfee app has obviously been compromised by my uninvited cybercrime low lifes. I doubt you will get this feedback. Get back to me if you have any suggestions for me to remedy this matter. I plan to report this to the US FTC as soon as i can do so. Howard Carver
Initial concerns
by Bigdud73 on 2018/11/06 09:45
So I just recently installed the app and created an account (less than 2 weeks ago). So this is just an initial review. My first concern is you expect me to I trust you with my security but you can’t process special characters in passwords. That is a serious oversight that must be addressed immediately. Besides that glaring flaw things seem to be running smoothly. The program doesn’t seem to slow down my phone; I like the fact that pictures are encrypted but not backed up to the cloud. The built in VPN feature is also very convenient. Please address the password special character limitation.
Not what I expected
by CoFeMomma on 2018/07/15 16:42
I subscribed to the 5 Device Protection Plan for our family PC, and all of our mobile devices. When I added my phone, it took me to the App Store to download the McAffee App. Before downloading the app I made sure to read thru to make sure my phone was compatible. The app says it is compatible with all iPhone iOS devices, so I started the download. When the app opened, it looked nothing like the preview on the App Store. There is no scan button at all. Then I find out that Apple doesn’t work with other antivirus programs so I basically paid for a plan I don’t need. I will still keep my subscription, I will just downgrade to the basic PC plan.
Cannot access VPN Wifi Guard
by Zofia.P on 2019/05/18 12:37
After running a scan it determines I need to run the VPN for the WiFi hotspot that my device is connected to. However it apparently is already on as I have the VPN tag near my wifi bars but the app doesn't recognize that it's been turned on as pressing the "Turn on VPN" button doesn't function as intended. The status of the scanner still says to fix the problem. The only way is to trust this wifi network which I do not want to do. I'm not sure if it's actually working or not.
Very efficient and effective. I have used it for years
by Suzifemme on 2019/03/02 16:30
My only issue is that I receive notifications throughout the day. It is distracting. If the scan finds no problems I prefer to not be bothered. On the hand I have been notified about problems I was not aware of. I was on a public wi-fi, or somehow I got switched to an unsecured safe web. I really appreciate being informed of problems so quickly. Try this app you will not be disappointed.
Good App, But
by Mermanda57 on 2019/10/28 14:01
I don’t need this app anymore. How do I stop paying for it?? I have dug around to find out where I can stop paying for it and get rid of it, but there is nothing. HELP!! UPDATE: They responded with detailed instructions on how to cancel my subscription, so thank you, guys! Like I said before, this is a really good app, very helpful to remind you to turn off your WiFi when in unsecure networks. And now that I’ve been contacted, I appreciate them even more.
Good IOS Protection
by woodsro0 on 2019/10/11 21:27
The big thing Apple devices are vulnerable to is phishing attacks, and Mcafee Mobile Security and Safe Web that integrates into your browser pretty much takes care of that problem. Great app, came as part of my Anti-Virus Plus subscription for my PC. Also has useful extras like contact back up, alert for insecure WiFi network, device locator, and media vault to encrypt pictures and other sensitive data. Good job Mcafee! Thanks for the great product!
Enough problems
by QueenBJPB on 2019/09/11 10:27
i’m in the hospital and I’m using the guest Internet and McAfee told me when it was not safe and advise me to turn cell phone off. I turned it off immediately.I turned cell on later and mcafee told me I had a threat and then I get this message so I’m glad to know that you’re watching and seeing what I can’t see. Being here in the hospital I have enough problems so thanks McAfee for taking care of this problem
Purchased From ITunes Store
by ❤️breaker on 2018/09/02 17:58
Purchased app from ITunes and after running scans for several days when I connect to WiFi, I registered the software and had problems from the get go. I cannot access my contacts, the location is incorrect, the IMEI incorrect and it says I am not using a SIM card also incorrect. After speaking with tech support they want me to buy a subscription as it says the software was downloaded today but the subscription expired yesterday incorrect. I would like to have a software such as this for my phone but now My concerns are if I pay will this info then be correct? If not, it’s useless and time spent wasted and money spent wasted.
Pete
by Xavier_Pete on 2019/01/07 18:43
Very easy to install and setup. I don’t like that it gives a warning because it wants you to keep only 1 copy of your photos (in their cloud) so it wants you to delete them from your phone. I’d like to keep them on my phone and be able to access them offline. Would b nice to b able to turn off the warning. Still give big thumbs up for this app!
Mobile Security and Safe Connect
by chillbill90 on 2019/07/09 21:52
VPN does not work and McAfee tech support is clueless. They are just reading from a formulaic script. I keep getting messages when on public WiFi that my connection is not secure and should be disconnected or a VPN should be turned on. But I already have a VPN turned on — McAfee Safe Connect. The two apps, which both come included with a McAfee Total Protection subscription, do it appear to be able to talk to each other. Mobile Security should know when McAfee Safe Connect is already turned on and using a VPN. Very frustrating and a waste of time to get the constant messages when I already have a VPN turned on, McAfee Safe Connect.
Hacked links though my email
by AMJ713 on 2019/10/26 05:58
I bought the total protection package with VPN and the links in my email got compromised. So I basically downloaded a virus or something on my computer and my phone. My phone and computer are being remotely accessed from someone’s computer who know’s where. My settings are changing right before my eyes and I’m not touching anything. It’s crazy. So I guess my email was hacked when McAfee sent the links to use on my 5 devices so all the codes have been stolen and I have no clue how to fix the issue.
Nuisance messages
by Richard2448 on 2018/12/12 22:10
I was traveling out of town and staying in a hotel with free WiFi, I received an update every 5 minutes for 4 days, that the network wasn’t secure and I should disconnect, even though I had my mcafee VPN on the entire time and I constantly selected “trust this WiFi network”. What a headache.. I try to stay on my home WiFi when I can, but sometimes I have to switch to LTE, when I try to go back onto my home WiFi, mcafee blocks it, so I consistently have to turn off the vpn, reconnect to my WiFi and then turn it back on. I get a daily message that my WiFi is safe, but why does mcafee continually block me connecting to my home WiFi??
Unsure of collected risks, label all arrors
by Sara Bara mud pies on 2019/03/12 13:12
Potentially secure for browsing purposes such as encyclopedia material any other non-educational sourced inputs must be terminated, cleaned up, and trapped. Destroy any and all unique material compared to size, color, position, load speeds, up to and not only including dirty dishes. Insert protection measures while also following thru with the hunt and securing the dog catcher in case of any physical threats. All digital media and communication measures must be reverted to two-way radio signals on a secure channel. Check point until all parties are up to speed and tracking.
Can’t “turn on wifi guard “
by 3769tcp on 2019/11/09 18:35
When I am on a website that app says is not secure it says to “turn on wifi Guard “ butthere are only two options “trust the website “ or “disconnect “. There is no Wifi Guard option anywhere. However when I am on the unsecured website I can turn on “safe web” which then allows me to turn on “VPN” in the iPhone Settings. It still says the website isn’t secure and to turn on wifi guard.
Security
by chloeemc on 2018/08/02 22:24
I need help resetting my password it was hacked by a person who bought a phone and put it in my name but using my married name Jeske and my phone number so I changed my account name and password so I’d like to reset it and also was wondering if I could add a safe link phone number that’s linked to my account which I also had to change Can you help me please
Works great but missing some awesome features
by jaja bender on 2018/07/20 02:59
I have this on my iPhone 7+ work phone as well as my Galaxy Note 8 personal phone and the Samsung app has more features or different ones there is no media vault but u can lock out individual apps so in turn u can lock all your media I am like most who let their kids play with there phone I have to check them to make sure they are not on any social media apps that are inappropriate, with that feature I don’t have to worry. Make it happen Mcafee
McAfee Security IPhone App
by Noseynanc on 2018/08/27 03:29
Was getting tortured almost daily on FB MESSENGER making my online experience A terrible one yet should be enjoyed! I got online to find McAfee I had used n past for every lap and tablet I have owned! I have gone to an iPhone 8 plus! Everything was quickly installed and already. Now, I am enjoying my online exp! Thank you! Oh yeah, I receive nothing for saying these kind and true words! Nancy, TN.
towerhd
by towerhd on 2018/08/12 04:22
Software is been working pretty good I have McAfee on my PC I talk to a tech tonight about since I had McAbee for my PC if they could help me to protect my Apple phone they said I had to rebuy a license they are very friendly but I didn’t see why I have to buy another license after already purchasing a license I like the customer service and I would recommend it to a friendThank you and God bless
After the last update the App is crashing.
by Andre Leitzbach on 2018/09/24 11:08
I love the products from McAfee and I also use the apps an all my devices (Now a 8 Plus). But this time I’m absolutely disappointed. The app is not working anymore. That’s very bad because I use the vault for important documents and other information. That’s the first time I’m really disappointed with McAfee.
Love the features but
by chakraheart on 2019/02/03 18:14
Hey guys can you please add spyware protection to the app or have the option to pay for it. Something like so no one can download spyware apps or be able to detect one. Other than that , love the features! Anti theft camera. Sends last location. & can back up contacts. So you never lose them. I switched from lookout to Mcafee and I don’t regret it!! Thanks for your time if you read my review !
Amazing
by Recommended APP!!!! on 2019/02/01 00:44
So I normally do not write reviews but it works amazingly awesome. Also, if you have a Spectrum internet service, you are eligible to download this unlimited protection from McAfee for free. Just create a Spectrum email address after you log in, and create an McAfee account on there. Then log in from this app and you have unlimited VPN service. Happy benefits Spectrum Customers!!!!
Alerted of having “device jailbroken” don’t know if it was fixed
by Sushi Slice on 2019/10/14 02:34
Today I was notified of my device being jailbroken into from mcafee so, I obviously further investigated by going in the app. I clicked “system scan” and mcafee told me my device was jailbroken. I pressed “fix problem” and all that came up was an explanation of the potential harm this problem could cause and a button titled “ignore threat”. I am hopeful mcafee solved the problem, but I am still not sure.
Not you too!
by Sunshine and me on 2019/03/11 20:18
If enjoying McAfee across all my devices. I find it to be good (One can never really know how protected we are especially with the free versions). Anyhow I’ve trusted it’s VPN. As of today I find I can not use it without upgrading to the paid version. I’m disappointed. McAfee is offered full blown, all the amenities, free when using certain INP’s. Just plan old disappointed. Many awesome apps I have enjoyed have gone to subscription. I wonder is it the developers or is it Apple.
Safe Web keeps shutting off
by Uradip on 2019/01/10 14:27
I am giving this 3 stars primarily because I just began using it and also the safe web setting has to be reset everyday at least one or two times. You would think that once it is set that it would remain on all the time. Also, it would be nice to know what this app is actually doing by providing a scan analysis after it runs. Always enjoyed the McAfee products when I was working.
Mcafee wifi guard
by mc14352645367 on 2019/07/29 17:48
I got the app on my phone and upgraded to add wifi guard protection. The wifi guard never worked, couldn’t get to turn on. Tried the online support and never got a helpful response. Called the support number and it wouldn’t go through, just hung up on me. When i finally did get to talk to someone there i was told that the wifi guard was not one of their products and i would need to go to where i bought the wifi guard for a refund. I did purchase it from their app so i don’t know what to do now. My advise is to stay away from this product!
Rating Trends
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All Versions
4.0
67,115 total
 5
53,570
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8,901
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681
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1,436
Current Version (4.0.6)
4.0
65,762 total
 5
53,011
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8,736
 3
2,428
 2
578
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1,009
Version History
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App name
Mobile Security: Privacy App
Description
It’s never been more important to protect your iOS device and maintain your online data’s privacy. Introducing the all new McAfee Mobile Security app! Now with new premium privacy features including Wi-Fi Guard VPN and Find Phone. McAfee’s Mobile Security software is the ultimate protection for your iOS device. Strengthen your security with System Security Scan, Secure Wi-Fi Scan, Anti-Theft Protection, Media Vault & Contacts Backup. Recover your lost or stolen device using McAfee’s GPS tracker and Find Phone feature. Use the Wi-Fi scanner for secure browsing on your network and get Wi-Fi alerts if it’s risky. MOBILE SECURITY’S FEATURES System Security Scan Secure Wi-Fi Scanner Anti-Theft Protection Media & Photo Vault Contacts Backup Safe Web (Premium Plan – STANDARD Only) Unlimited Wi-Fi Guard VPN (Premium Plan – PLUS Only) No In-App Ads in premium plans FREE FEATURES System Security Scan - McAfee’s Mobile Security threat scan detects unsecured Wi-Fi hotspots, Wi-Fi attacks, and out of date Apple iOS. Secure Wi-Fi Scanner - McAfee’s free Wi-Fi scanner analyzes networks for security. - Wi-Fi alerts you when connect to unsecured hotspots. Media Vault - Media Vault hides private photos in a locked photo vault behind a secure PIN. - Protect personal photos and videos. - Open Media Vault quickly with Touch ID or Face ID. - Photo sessions are automatically encrypted in the photo vault. Anti-Theft Protection - Find Phone feature for lost devices using a GPS tracker. - Activate a remote alarm to locate your lost or stolen device. Initiate an alarm from your Apple Watch. - Improve the chances of locating your lost device by saving your location when battery is low. - Secure your private media if your device is stolen and use the app to catch the intruder. - Receive an email with a photo of the intruder and your device's GPS location. - Remotely wipe contacts and clean your device if your iPhone or iPad is lost or stolen. Backup Contacts - Backup contacts automatically through the McAfee Cloud and recover contacts from your lost or stolen device. NEW – Premium PLUS Only Unlimited Wi-Fi Guard VPN - Unlimited Wi-Fi Guard VPN protection to defend against unsecured public Wi-Fi hotspots. - Remove geo-restrictions and establish an IP Proxy for secure browsing. - Maintain web security and access geographically restricted content. - Browse safely on unsecured public Wi-Fi with a private, secure Wi-Fi hotspot. - PLUS package comes with all standard and free features. NEW – Premium STANDARD Only Safe Web - Prevent online threats through the secure browsing utility of Safe Web. - Safe Web alerts you when browsing malicious websites, protects you from phishing or ARP Spoofing and helps to keep your personal data, photos and videos private. - STANDARD package comes with all free features. McAfee Mobile Security PREMIUM Info: - 7-day free trial - no commitment; cancel anytime - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Length of subscription: monthly & yearly - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user and auto-renewal may be turned off by going to Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. Privacy Policy: You can view our privacy policy and terms at https://www.mcafee.com/consumer/en-us/policy/global/legal.html COPYRIGHT & TRADEMARK McAfee, the McAfee logo are trademarks or registered trademarks of McAfee LLC or its subsidiaries in the United States and other countries. Copyright © 2019 McAfee LLC
Great App
by DEA_006 on 2019/11/18 18:41
Very easy to use. Comprehensive security package.
What does it do?
by AquaBass on 2019/11/17 23:23
I’m suppose to be getting this free from Spectrum Cabke and orgiballyvit has a VPN. For some reason it doesn’t have this anymore, and only tells us if a WiFi is unsecured. We can figure that out for ourselves. So what does it do for iOS. Oh it finds my phone and backs up my data and contacts? iCloud already does that and better than Mcafee. It’s overly priced even when free.
Excellent protection
by Smittymds on 2019/11/17 08:42
Even with the free plan, McAfee provides excellent protection from malware, insecure websites, and hacking. I haven’t had any problems with McAfee and lets hope it stays that way.
Life saving service
by Gilbert295 on 2019/11/17 04:21
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
Videos can’t play
by asccop and i oop on 2019/11/16 20:47
When I put videos in my vault I can’t even play them there it glitches out
Awesome
by Scual760 on 2019/11/16 13:38
Great App! I use it everyday
Poor service!!
by fiesty1 on 2019/11/16 03:59
This has not worked correctly since it was renewed in September 2017. I have been without service for 4 weeks now. I paid $29.99 renewal in July 2019 & in September it kept getting notifications to unpgrade, call customer services & it was fixed. On November 3rd called customer service continued to get transferred to 4 people with the last person a supervisor who requested me to send a snapshot of my screen which I did & he never returned my call. I was on the phone from 1:15 to 4:30 & problem was not solved. Called back the next day had to explain the problem again, transferred 3 times & put on hold, phone was disconnected while on hold. Called back again to request for refund was transferred again & was told I have to call Apple for my refund because it was paid through Apple. Called Apple gave them the information & Apple states that they don’t give refunds(which I already knew). Call back to McAfee to request my refund, put on hold & disconnect. Nothing has been resolved no service for now going on 5 weeks & no refund. Not very happy with your service or you customer service. Will not renew my service on July 12, 2020
Great Protection
by tuckmatt on 2019/11/15 16:54
I’ve been with McAfee for around twenty years and have had no negative issues. I just renewed for two more years.
No antivirus No spyware protection
by Monty012008 on 2019/11/15 12:12
Will not take my paid code So........,.
Glitchy
by YODASWEENIE on 2019/11/13 20:29
I get a notification that iPhone 11 is jailbroken, when I never jailbroke my phone. After updating IOS and another scan, it reads everything is working fine.
Security
by 32 PCD on 2019/11/13 13:35
Think McAfee is a effect program.
Jailbreaked
by Rissy412 on 2019/11/13 03:23
Just started getting these alerts today. No explanation as to the fix.
Great protection
by Audit less on 2019/11/11 22:29
Great protection for all my devices in a single product. Very easily managed.
Setup review
by SaSaw1234 on 2019/11/11 20:38
Very easily done - Thanks
DO NOT GET.
by rlly mad and angry rn person on 2019/11/11 16:42
Mcafee was most likely a scam of some sort because I started loosing personal info and wasn’t being protected. One star. Smh.
Security that works
by Iluvmywife2 on 2019/11/11 03:52
The best for the money you pay nothing better
IOS 13.2.2 CANNOT VIEW VIDEOS
by Tracker of Bills on 2019/11/10 22:46
This app was a 4 star app until the upgrade made videos not play inside the vault anymore. Please fix this problem as soon as possible.
I have an active subscription but they want me to pay again
by svkru on 2019/11/10 22:15
I have an active subscription from McAfee which includes mobile security already. When I am trying to login using their app, they recognize my email and password, but they are telling me that my subscription is expired and I need to pay for their subscription. Well, NO!
So called free
by harrie sue on 2019/11/10 20:32
How do I get this for free. No charge. It says GET BUT YOU LOOK IT UP AND ITS 2.99 and up. Please stop my attempt. Lies
Great app
by Juan-chos on 2019/11/10 19:49
The Mc Afee app is great. Protects my devices phone, laptop, and tablet. They have also removed virus from my laptop.
I love it
by bcnxxbxhxjdj on 2019/11/09 21:09
It’s just amazing it’s simple and it’s fricking free
Can’t “turn on wifi guard “
by 3769tcp on 2019/11/09 18:35
When I am on a website that app says is not secure it says to “turn on wifi Guard “ butthere are only two options “trust the website “ or “disconnect “. There is no Wifi Guard option anywhere. However when I am on the unsecured website I can turn on “safe web” which then allows me to turn on “VPN” in the iPhone Settings. It still says the website isn’t secure and to turn on wifi guard.
Excellent tools
by Terry590 on 2019/11/09 17:20
Thanks Mcafee for protecting my devices 24/7 Terry,OKC,Oklahoma
Crashes
by Jamie Pi on 2019/11/09 13:49
Every time I hit the link to protect more devices it crashes on me. Otherwise it has always been a great app and easy to use.
Safe web doesn’t work after I installed
by GlennTheWalker on 2019/11/09 03:46
Paid and installed now safe web doesn’t work anymore, still a five because it did work when it was under free 30 day trail. Please fix, thank you.
Great app
by POWELL MAARIA on 2019/11/07 15:52
This app is protecting me at all cost. I love this. KEEP UP THE GOOD WORK.
Uploading
by Rogerfreeman1 on 2019/11/06 16:11
I can’t upload photos to the vault.
Expensive to upgrade!!!
by Sherryb1964 on 2019/11/06 12:32
To expensive to upgrade!!
Awesome
by Mohd alsendi on 2019/11/06 06:11
Great app 5 star
Trustworthy
by HandsomeOrphan8 on 2019/11/06 03:49
I use this on my computer and it is handy thanks for doing what you do.
Trusting for 25 years and counting
by Mel1962 on 2019/11/05 11:07
Mcafee has been our choice for all these years. So far really good.
Pretty Good
by Zeusy The Bear on 2019/11/04 11:14
This app is almost there! My only issues are with the Media Vault. It would be much easier to use if there was a way to export all without having to tap each picture and the same thing with importing. It’d also be nice to be able to tell how many gigabytes of pictures/videos you have in your vault!
Help with using and setting up
by Hackedru on 2019/11/02 22:35
Help setting up monitoring email
Not working at all
by trying to delete the one ways on 2019/11/02 18:13
It shows i paid for the premium 9.99 monthly membership but my mcafee account is not reflecting that. My account says that I’m still free membership.
Star5
by Lamprini sellis on 2019/11/01 19:16
Good
Bad video player and media browser
by Saud on 2019/10/31 23:01
Video player not playing, media player extends beyond iPhone X safe areas, bad UI/UX
Am paid thru 2020 yet coverage has changed?
by CindyLou19 on 2019/10/31 06:30
In July 2018, I purchased a 2-year plan (for up to 10 items) thru July 2020 for $115. Logged into my account just now to check stats but learned that McAfee has switched to a monthly plan with different coverage! What about the $115 plan that I’ve already paid? Not impressed but will call them.....
Great App
by WALLIE'S iPhone on 2019/10/29 22:53
Very easy to use. All areas of interest are easy to locate. Great app!
One Star is a stretch
by Sure All The Names Are Taken on 2019/10/29 22:01
It’s a ripoff. Worked fine for 24 hours and died. Says I have no license available? “Help” is no help.Bye!! After spending literally hours on the phone with the Indian No Help Desk, we’ve decided that it’s Apples fault that McAfee won’t work and further that any money for a refund will have to come from Apple. RIPOFF RIPOFF
So Far So Good
by Cap_Mag on 2019/10/29 21:33
I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.
Good App, But
by Mermanda57 on 2019/10/28 14:01
I don’t need this app anymore. How do I stop paying for it?? I have dug around to find out where I can stop paying for it and get rid of it, but there is nothing. HELP!! UPDATE: They responded with detailed instructions on how to cancel my subscription, so thank you, guys! Like I said before, this is a really good app, very helpful to remind you to turn off your WiFi when in unsecure networks. And now that I’ve been contacted, I appreciate them even more.
No customer service that’s helpful
by Bert Hannah on 2019/10/27 13:02
The app works great until you have a problem. When I tried to contact customer service, the person that answered was hard to communicate with because English was not there primary language. I ask for someone in the USA and was told they couldn’t do that. The second call I did get someone in the USA but they couldn’t help and needed to transfer me to a supervisor, I ask to please only put me with someone in the USA. I could barely understand them because they once again had very bad language and hung up out of frustration. I then tried using social media (Facebook) and did get a reply the next day, FROM ANOTHER COUNTRY. So now I’m paying for a service I can’t use and McAfee really doesn’t care. PLEASE READ ALL THE REVIEWS BEFORE YOU SIGN UP FOR THIS SERVICE. Hopefully this will help anyone considering this app. Personally, I have gave up. Update, October 27th now. Still not getting the service I purchased. Don’t get this app. They will take the money, sent automated replies and not fix the problem. Do a search for top VPN, you won’t see this even on the list. Much less top 100......
mlk189
by Cpt. Marko on 2019/10/26 22:45
Easy app information, directions, uncomplicated! Very straight forward. Compared to their competitors....hands to these folks, for straight forward, easy to understand & nothing left out information.
IT Professional
by indyguy1997MS on 2019/10/26 22:20
I like their products for PCs...but for IOS this bytes! My iPad has never run worst!
Hacked links though my email
by AMJ713 on 2019/10/26 05:58
I bought the total protection package with VPN and the links in my email got compromised. So I basically downloaded a virus or something on my computer and my phone. My phone and computer are being remotely accessed from someone’s computer who know’s where. My settings are changing right before my eyes and I’m not touching anything. It’s crazy. So I guess my email was hacked when McAfee sent the links to use on my 5 devices so all the codes have been stolen and I have no clue how to fix the issue.
Awesome!
by Maxlnw19 on 2019/10/26 04:13
Great app with user friendly capabilities!
Suspicious
by Super mega snake on 2019/10/24 12:08
Takes the same amount of time to scan every time
Mcafee
by Jack Dragoneer on 2019/10/23 22:04
Does not stay on. Won’t let me turn on location on my phone. Hackers
Semaj Semaj 2
by Semajsemaj2 on 2019/10/23 19:42
Love the app protection is great
Junk
by b he c go n V g on 2019/10/23 07:40
Had a hacker on my last iPhone so I bought a new iPhone and downloaded your app. and 30 minutes later it was hacked again. Really disappointed with you that why I only bought a month worth because I knew this would happen. I do want a refund so I’m going to apple tomorrow to report this thanks for not much.
Development team work.
by LITTLE INTERRUPTIONS on 2019/10/20 09:59
Through all of your hard team work you have gotten to this point. Thanks again for your work dedication and percerverance. Cheers, Matthew
Terrible service does NOT work on mobile at all
by greychesthair on 2019/10/20 01:20
I bought this in February and it has never allowed a full version only FREE version to my phone!
Useless
by Disappointed-in-McAfee on 2019/10/19 00:24
Not seeing any benefit to using this “free” app, so will be deleting it.
Wade
by cpw63f on 2019/10/18 18:01
Wades
Why so many ads?
by Scotty Babyboomer on 2019/10/18 05:28
After I run a scan I get an endless amount of ads for things and services I don’t want! Maybe you don’t understand what I want... I don’t want to see ads for out of town car dealers or products I’ll never use. I tried to reload the program and the ads continue. All I want is your program...without the ads. Program removed again. I don’t want to buy the “premium service”... why can’t the free program be ad-free? There are more than enough other places to advertise ...why McAfee? No thanks.
Deceitful says free but yet start getting billed $9.99!
by Ftspear on 2019/10/18 02:29
Good luck trying to get it shut off or canceling your service find that option button! Talk about hidden, Plus it’s yet to catch anything that it should.
Incredible, love the security
by BEARCAT...,... on 2019/10/18 02:03
Mcafee ROCKS
Hackers
by lulukohl on 2019/10/17 22:22
A friend said Andrea Wilson is a hacker and she’s on my Facebook account. Is this true and is so why us she there and can y remove her pls. Thank you, M. Kohl
Wi Fi Guard
by corraljesus on 2019/10/17 03:59
My app say : activate Wi Guard But I could no find that feature , it is esential for
Constantly hangs when enabling features
by Jaster84 on 2019/10/17 01:03
The app can’t handle disabling and re-enabling features it seems. One of the frustrating things about securing a mobile device with a VPN is that Netflix goes ballistic about it. So, I’m order to watch Netflix you have to disable WiFi guard and then re-enable when you’re done. It sheets struggled with that, but suddenly it decided it was done with turning off for a few hours and then turning back on. It just spun... and spun... attempting to enable... for three days it spun!!! I tried force quoting the app and re-opening, same problem. I tried restarting the device, same problem! Finally I decided to uninstall and reinstall. Well crap that was a mistake! Because now it’s not letting me get the subscription features I am still paying for! It’s an active sub, I log in just fine, recognize my account fine. No WiFi guard, it says I have to pay to upgrade because my current sub status is “free”. Attempting to use the in-app feedback feature for assistance. But, it generated an auto response redirecting me to another site to report issues. What’s the point in providing a feedback option in the app if you’re just going to reroute people to the website to go through submitting a request for support?! Just don’t offer the feedback option! Not real pleased, but I’ll update if support resolves my problem. Device is iPhone XS Max on current iOS release (13.1.2) *** STATUS UPDATE *** 10/16/19 I’ve FINALLY spoken to customer service. They informed me they are not responsible for refunds and that I would have to contact Apple support for a refund. Which, Apple’s legal terms reads that all purchases are final and they will not provide refunds. So McAfee is essentially protected by this bogus arrangement and no one is responsible to refund a defective product. I argued that McAfee should refund for their defective service and a supervisor will call me in 24-48 hours. I don’t have high hopes. While waiting, I continue to try to get my subscription to work. I was able to get it to a standard paid subscription for a few seconds but as soon as I closed out of the app and re-opened it my status was reset to “free” again. I’ve gone through the license recovery process a ridiculous number of times now. This is for a yearly paid subscription. So I’ve paid upfront for a defective product that no one will take accountability for. DO NOT PAY FOR THIS PRODUCT!!! THEY WILL NOT TAKE ACCOUNTABILITY FOR PROBLEMS! I’ll update again after the supervisor contacts me.
Try something different if your reading this. Not the best.
by djsjdjdjjshxhdjx on 2019/10/16 11:01
Not good.
Easy peace o mind
by DrGinxMrJim on 2019/10/16 01:36
Simple and reassuring of safe, clean and optimal usage of any device
Mcafee
by sickofhackers on 2019/10/15 23:58
Can’t get the location on. Hacker will not allow. And need to upgrade. Cause picked up a hacker today on WiFi in Lolas when eating
Rating
by Auntie Debbo on 2019/10/15 22:19
I cannot find phone contacts I know I have saved
Scam
by Final v on 2019/10/15 04:10
I paid $2.99 / month plan and nothing changes. Still displaying ads, and I didn’t get my web safe guard. If developer can help me out and work something out with me then I will changed and update this review. App should be updated right away after I paid. This is not honest of developer. I’m disappointed. I would like to be compensated with my payment.
Alerted of having “device jailbroken” don’t know if it was fixed
by Sushi Slice on 2019/10/14 02:34
Today I was notified of my device being jailbroken into from mcafee so, I obviously further investigated by going in the app. I clicked “system scan” and mcafee told me my device was jailbroken. I pressed “fix problem” and all that came up was an explanation of the potential harm this problem could cause and a button titled “ignore threat”. I am hopeful mcafee solved the problem, but I am still not sure.
Not a happy camper
by Billie Richmond on 2019/10/14 01:53
Why don’t I have more control of my choices? Why (go to settings >general >restrictions >location services >allow),problems begin when going to restrictions... there is none! So tell me how to turn on “ anti-theft” in McAffee , and why do I get notice of not being protected? Coming to your company from another security co. Yours seems unorganized. 10/5/19, bought McAffee a month ago downloaded from a company that screwed things up so I called you and you fixed the download. Now, 30 some days later I’m told (by your reminder) that my security is out dated. When I tried to download the up grade it won’t let it! Now what?..10/13/19, you sent me an email & want into my iPhone & Ipad, if this was from McAFee,ok, but I’ve received strange emails wanting in. I don’t let them in but they are in, sending 50 emails on both phone & pad. The email bombs return addresses are no good & one is from overseas.
Nice and easy to understand and operate
by killab79 on 2019/10/13 06:34
Nice and easy to understand and operate
Great
by Rickie131313 on 2019/10/13 04:43
Very good.
it’s good
by bunnyguy123 on 2019/10/13 02:58
It needed some I’m provment so it’s not they’re it really helps my other apps
Can’t remove
by 234bobby on 2019/10/12 12:40
Iftty
Mac A Fee is macavious
by John5979 on 2019/10/12 03:17
Should say marvelous, love this app . Keeping my iPhone safe from all threats And prying eyes. Thank you, Mac A Fee
Scott Berry
by Mr. Missouri on 2019/10/12 03:08
Shirty service and Lauren Emerson is worst! All techs are from India and waste 15 hours of my life!
Good IOS Protection
by woodsro0 on 2019/10/11 21:27
The big thing Apple devices are vulnerable to is phishing attacks, and Mcafee Mobile Security and Safe Web that integrates into your browser pretty much takes care of that problem. Great app, came as part of my Anti-Virus Plus subscription for my PC. Also has useful extras like contact back up, alert for insecure WiFi network, device locator, and media vault to encrypt pictures and other sensitive data. Good job Mcafee! Thanks for the great product!
Good Product!
by ExToY on 2019/10/11 03:10
I recommend anyone to get this apps no netter if you have Window, Android or Apple system, works very good.
VPN Slow and buggy
by Arbmoss on 2019/10/10 22:07
Attempting to update software on the application store is very slow resulting in the application hanging up. Most sites result in slow downloads with VPN on. Turn it off and all works normally.
mcafee
by three11life on 2019/10/10 15:42
the wifi scan should be available on the cox internet security suite for ios
Sandy213
by Defjeep on 2019/10/10 02:35
I ❤️McAfee 👍
Not worth it
by Chernor on 2019/10/09 18:36
Waste of time and money.it did not serve the purpose that I bought it for and they keep sending me notification to upgrade while I already did days before the free trials expired.
Question
by ftuunb on 2019/10/09 01:31
Umm does it protect your phone from viruses on pronhub cause that’s what I kinda need it for 😂
Shaking my head in wonder!!!
by Penny B from Indiana on 2019/10/09 00:14
I have been on my iPhone all day with business, and just learned that my McAfee has been Off for 9 hours without any alerts! I pay for this and I’m wondering what good is this app? Does it do its job at all?
Mr
by Viseth on 2019/10/08 17:45
Good protection
New user
by Vicky NV on 2019/10/08 06:58
Just install this app and so far so good. I really like that GPS tracking for lost devices as well as the media vault. Time will tell.
Safe Surf “On” icon has disappeared
by 1000 points of lite on 2019/10/08 02:14
What benefit .......
Browsing problem with iPad using IOS 12.4
by iPad-12.4-user on 2019/10/07 19:05
UPDATE: Since update to 12.4.2 this problem has reduced in frequency but still issues at legit news sites when have multiple pictures on occasions. Can increase to3 stars from 1 star for now. Since Apple released IOS 12.4 on the iPad it has been very difficult to browse while VPN is active. Problem with Safari and Chrome. Websites include EarthLink.net and BBC.com so not likely to be issue with their certificates etc, problems include not opening websites, not downloading embedded videos, very slow response speed, suddenly not recognizing website after accessing multiple times immediately before that time. I often close VPN out of frustration. I can not recommend for iPad at this time.
Shields VPN
by trump wagon on 2019/10/07 18:29
I am very disappointed. I was new to IPhone and buying these apps. There was a 3 day trial offer. After one day I cancelled order thinking I would not get charged for this app. I was charged and this happened in the beginning of July 2019. They withdrew 79.95 and I still haven’t been reimbursed yet. Here it’s October 2019 and still no reinforcements. How can I get my money back. I don’t have the app. It was deleted 1 day after trying on trial offer. Who and where do we talk to someone. A real person would be nice. A reimbursement is what I want and need. So maybe they will see this complaint and help with this problem. It’s expensive and they know I don’t have it. Very disappointed. I don’t have anything good to say about it. Trump wagon
Nice
by Ahmed hilal 555 on 2019/10/06 21:44
Very much like and nice
Question
by laaaaaaarrys on 2019/10/06 20:04
Will this app stop my data and messages from being hacked?
Bad vpn
by larryrab1 on 2019/10/06 13:26
Keep losing connection on phone app says account is active but my phone is not
No pictures
by 11Maggie77rose on 2019/10/04 18:30
I bought the new I phone 11 my pictures didn’t download to my vault
Jen T
by *JMT78 on 2019/10/04 17:07
I have been watching my analytics and its nice to see when you notice something questionable, that McAfee jumped on it a couple hours later!
Victor Germany
by Germany Victor E. on 2019/10/04 16:46
Great thanks
Great value, great protection
by Getmeparu on 2019/10/04 05:09
Just renewed my subscription and having my phones, laptops and tablets covered for less than $50 a year feels good.
Thank you for all.
by Ycpj. on 2019/10/04 03:30
I love to have my own save this help me to keep my phone safe. Thank again.
Secuity
by RobertlesterS on 2019/10/04 01:10
App. is outstanding. Had security problems with other company. Was hacked more than once. Have not had any problems since changing to McAfee. Keep up the great job.
Feeling safer
by Craigquakertown on 2019/10/03 18:14
It’s good to know my electronics are safe from hackers and gives me warnings
Please Explain Delay
by Would like to learn on 2019/10/03 11:59
This update is dated Sep 27 2019. It is just now appearing today Oct 3 2019 in the app store. Why? I have been checking daily because the app failed to identify the outdated iOS 13 on my device. What else did it fail to identify?
Frank Mons
by Frank Mons on 2019/10/02 21:14
I’ve been using McAfee for over ten years and find it very effective. I know because I’ve never once had a virus or anything else bad happen to any equipment that I use it on. Thanks McAfee for a job well done.
Great service
by blindguy09 on 2019/10/02 04:24
Very impressed with McFee
Nice iPhone app that does what it says
by WHHJR on 2019/09/10 22:05
This is a well designed app that has a nice look and feel to it, easy to navigate and enough features to make it a worthwhile application to have on your iPhone. No advertising and just an overall low maintenance app that you will forget is installed on your phone until you need it. Some handy features like the Vault where you can “hide” pictures, documents or phone numbers. It does not offer a backup for your phone but does have the ability to encrypt the file you would include in a backup, a feature where it can track a lost iPhone, sound an alarm to help you locate a lost misplaced phone and a neat feature where once the phone battery is critically low, the app sends up to the McAfee Website a location so that way if the battery does die and you have misplaced your iPhone then it could potentially have the last location you may have left the phone. Best of all its free
#Improvements to be made.
by Ted E Bear In October outside on 2019/03/21 19:59
Hi. I bumped your rating up to 4 stars because you now include WiFi VPN in your mobile app. As for the 5th star I knocked off, that is because your VPN doesn’t seem to work with outlook mail from Microsoft. I get a connection issue reaching outlook mail servers and I have to disconnect the vpn services. Also it would be very nice to also use not only a VPN but a Proxy url as well that users could install in the settings app in the WiFi to block certain things as well as create a 1st line of defense against ads. I would also like to see you guys issue a certificate that would then be able to be a profile on the end user as well as have your safe web vpn be adjusted with a feature you had a few years back that allowed users to see and identify the bad websites in real time by the use of a green circled check mark or a red circled Do NoT Enter sign next to each link. I really liked that feature. It’s too bad that was taken away. I will bump back up to 5 stars if these are implemented. I would also like to see a way users could filter out websites based on topic or issue with the Adblock VPN or the SafeWeb VPN or a proxy or certificate for each subject people might want to block that would communicate with the VPN for safe web.
McAfee App Sent Phishing Message
by Beekeeper911 on 2018/08/10 18:53
I received the following alert from the McAfee App, that my Wi-Fi was under threat & I should disconnect - “1 threat found. Scan complete. [(MY WI-FI NAME)] - Your personal info is at risk, Disconnect Now!” I was uncomfortable about this message using my Wi-Fi name in a pop up, so I called McAfee & they were unaware of why this message was sent. That Representative told me that it was a Phishing attempt & to disregard the ‘email’! She sent me to Technical Support, when I explained that this alert came from the App. Tech Support was also unaware of this message, but after speaking to someone, ran me through disconnecting & reconnecting my iPhone from the Wi-Fi. As I have not had Wi-Fi trouble, there was no reconnect issue. But then, the tech told me that my PASSWORD was weak (it is very strong) & that I should change it. This felt fishy to me. I tried to tell the McAfee Tech that they should check to make sure THEIR APP hadn’t been hacked. I did not feel that they understood. I then called AppleCare to report this. AppleCare does not have an avenue to contact developers about such issues. I am hoping that McAfee will read this review and check their system. I am trying to be helpful here, and I see that someone actually responded to a previous concern.
Great! Except....
by skulivan on 2018/11/10 00:56
I really like the McAfee Security however, there are some very annoying issues: 1) when protecting more than one device a) had to install several times on each device to get that device to show up in my list of protected devices. Also, the labels aren’t the same as the names I gave them 2) Account homepage still lists duplicate devices when you get a new subscription-still haven’t found a way to delete the devices from expired/previous subscriptions Overall, the actual product is the best in my opinion. Although it takes a bit of finesse to get things organized so you really know your devices are protected using the exact same subscription and its parameters. McAfee needs to streamline this process and let people know to install the software on your Pc FIRST. Then from that Pc, send msgs to your other devices. This way all/everything is in the same place to be administered. If you do not do it this way, it’s all confusing and your list of protected devices won’t be right.
So Far So Good
by Cap_Mag on 2019/10/29 21:33
I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.
Can’t control background scan or request Signature updates
by cf67polv5 on 2019/08/30 15:14
App Settings have no background scan control. After executing an on demand scan there is, in my opinion no reason for additional background scans especially when the device hasn’t even been in use. If it had background scan controls it would be appreciated. I shut off background activity in iOS and scanner settings but it runs background scans anyway. A waste of battery charge. Also there seems to be no way to request a manual. virus signature update. If it had these capabilities I’d give it 5 stars but without some user control I can only give it 2.
Great Security App
by PeakA&Pals on 2018/10/09 12:59
This app is perfect. I originally used McAfee to keep my computer safe from malware and it worked quite well. Then I heard of this app. My oh my was it good. It had a safe place for my precious photos, with password lock. And it had safe web, which is a very nice touch. I use this app alongside an adblocker (I use Adguard) to keep my mobile browsing ad free and safe. By the way, you can link your phone to a pre-existing McAfee subscription like the one I used for my PC so you don’t have to buy several of them to protect your devices. I do have a minor complaint though, even though McAfee has a very user-friendly interface, it lacks the ability to have more advance options to specifically target certain things like malware. Plus the app can be a little buggy. Otherwise great app, worth your time. P.S. I am 14 years old. Thanks for reading this. Now get off your phone and go outside!
Dave
by ydoumkmedothis on 2019/03/28 15:16
Was using the free version was very happy then all of a sudden it switched to a pay I am a senior and I loved the free one worked for what I needed limited income here so you would of got a 4 or 5 for the free one but when you want me to pay then you loose points I got a reply from McAfee because they upgraded there vpn the free edition is no longer available I am sad because it was working fine I upped my rating to a 3 star because at least they answered my question. I am sorry to say that I won’t be using there product because its not because I don’t want to it’s just a budget scenario because I have to decide medications or a VPN medications win when you are battling a non curable cancer that they can give you treatments to help control so much for the free edition I was very happy with. I just want to say thank you for your free edition and sorry that I cannot rate the new edition
Pretty disappointed
by maxwell jk on 2019/07/09 00:30
I’ve now visited multiple antivirus sites online. This app has popped up with multiple great reviews so I was hoping that it would work. I have received notifications of over 30 virus threats on my phone, and when I scanned my phone it stated that I had no threats to worry about except for the fact that I don’t have a passcode to my phone. I’ve searched for many not to expensive sites to help me out, do to my current money situation. And I was really hoping this one would work but it didn’t. I feel that if you are going to be put up onto antivirus protection sites you need to actually have a working app honestly i need to find a way to get rid of these viruses without going to get a new memory card. I had to rate it to put up my thoughts but I only give it a half star because it at least scanned the fact that I didn’t have a passcode.I hope you work on your app enough to help more people but I am not very pleased with my experience. Thank you for reading this I wish you and this app luck.
Life saving service
by Gilbert295 on 2019/11/17 04:21
Hackers are real, anti virus vpn apps will not fully secure your device ...your smartphone probably knows you more better than you do. It’s knows where you are at all times. It’s knows every persons you talk to, and what’s you’ve said to them, it’s has your family photos and your passwords and more. For attackers , it’s a digital passport to access everything they would need to know about a person. Contact CRAIGCYBERGHOST@gmailcom if you ever need a professional Anti spy/malware programmer to protect your hacked or unhacked device from bad hackers monitoring your device activities craig helped me out when I was hacked by unknown hacker to access my all my data’s ... with one link sent he wiped all the virus out of my device also help me track down the location of the hacker he’s a professional
Is it worth it??
by Tw2icer on 2018/09/09 20:14
Security is one of the upmost important things to me, and I’m sure to a lot of you too! Now Mcafee has a mobile security app for devices. I personally was excited for this app. After downloading and registering I scanned my phone. It was easy and a little too quick but who doesn’t like fast and efficient?! Makes me wonder if I even needed it for my iPhone. One of the worlds greatest phones, My iPhone was fine before the install and I really don’t see how it would work on a phone with a real issue. The app is really limited on what it does. It contains 4 different scans that are great but what about scanning apps and programs and emails? It doesn’t really tell me what it really scans other then the 4 main options on the dashboard. So with or without I believe my iPhone will be just fine. I hope Mcafee develops the app more and can show you how the app works when your phone is under a real threat.
Latest update removed the VPN feature without paying for a separate subscription
by osugrad85 on 2019/03/21 18:58
I’ve been using McAfee security protection on my home computers for years as it was a provided feature through my ISP. When I got an iPad I was happy that it too was covered by the account I had created related to McAfee’s security protection that was part of my ISP service. BUT, with the latest update of this app, I lost the most important feature ... the VPN. Instead of having coverage through the McAfee security feature provided through my ISP, it looks like McAfee wants me to subscribe separately from my ISP to receive this feature. In fact, when I try to log in to the app, it accepts my log in information and even says that I have a license available. BUT, when I select that available license, the system responds by saying that my subscription has expired and I need to renew it. Definitely a money grab by McAfee and a wonderful way for them to lose their loyal customer base.
Seems like a scam just like all the others
by Shadysgirl66 on 2019/03/16 16:36
I downloaded this app a week ago. It included with the standard free package the safe web VPN. The VPN configured and the app showed I had SAFE WEB and the Ad blocking. Today I downloaded the update. Lost the VPN PROTECTION that went to PREMIUM PAY AND AD BLOCKING TO PREMIUM PAY. LOST THE FREE WIFI GUARD. MUST ALSO PREMIUM PAY FOR THAT NOW. Funny thing is it was not showing in my app updates as a Normal app would for an update. The only reason I saw the supposed update was I went to the App Store to read about a specific feature since once you have the original app downloaded all info in your settings area is minimal and vague. It’s a waste. I believe I was scammed with the original FALSE FREE PROTECTION for a week. It’s a worthless app when they took the 2 above protections away. Really McAfee I expected better of you. Have used your stuff for years. Going to delete most likely and go back to free FYDE. THEIR free protection is FREE and doesn’t change to zero after a week.
1803 windows 10 update left me B@@!$ out!
by penny wilde on 2018/11/12 01:23
All my devices got hacked with bad@$$ mean worm trojanspysomeware after update. I purchased mcafee aftet i got hit cuz microbrains support advised me only use defender...mcafee couldn’t find it after and remove it with their scanners but i have no blame for them, after I started using security no malware at all! Before hand all my accounts from fb to Experian were taken over. To people out there over 40, take these kids seriously when they tell ya passwords are weak, but strong ones get taken too. Pay the year, save 20 hours or more of your time! Do it
So far so good
by Geo Chicago on 2019/07/02 14:10
I like that it’s from a reputable name that’s been around. I’ve had other pic lock apps that disappeared and left their app unsupported. I also love that this app encrypts your locked photo on your phone only - so there is no back up on the cloud or their servers etc. It’s also great that you can turn off Face ID for locked pics and just use a pin. Also great that it does video locks too. And finally I like that it tells you with an alert of a private pic is still in your regular iPhone photos. My upgrade suggestion is to allow users to create folders. It’s hard to see what pics you have there if you can’t organize them the way you want it.
No virus or Malware protection
by bcooper767 on 2019/06/25 05:26
This app is great for backing up pics and contacts but that is it. It does not include virus or malware or browsing protection for your phone. I even have the top McAfee software for multiple devices. Bought it so my I phone 7 would be protected. But it does only back up which iCloud already does I also have MS One Drive so it is useless to have on my phone. I was very disappointed that it does not provide antivirus or malware protection for my phone. McAfee should state that upfront.i upgrade to 2 stars because it now will check to see if WiFi you are using using is safe but still now virus or malware check for I phone7 why can’t McAfee work a deal with apple? The advertise that McAfee can be use to protect up to 10 devices including IOS but that is not true.
It’s good but...
by Sarbear.A on 2019/09/04 21:12
Hi so I have had this app for a wile now and it seems to work well but I think that the 4 things it’s supposed to protect you from should all be free and I understand not EVERY thing can be free but some people may not have money for the protection they need.... besides that I accidentally clicked on a virus app and did not know and quickly got off I got on this app and checked if I was ok but resized it only does WiFi and contacts also pics the rest you have to pay... all I’m requesting is that you could make all four free because now I’m worried that I have a virus. Y’all are the only app that I trust to help me all the others are fake .
From 5 stars to 1. Very bad marketing move!
by HeadHunter on 2019/03/19 15:06
I formerly gave this app 5 solid stars and a glowing review. McAfee has been on my computers and devices as long as I can remember. Funny, I received a (computer generated) response to my review from McAfee. As a senior executive search professional I know a good move when I see one. Typically I ask, what is missing? I then saw the update for the free version. Unfortunately, I then found other users who are also very displeased with McAfee. There are other free virus / VPNs that can be trusted to work as much as one should expect from a developer. I was about to move up to the paid version of McAfee. I wanted to trust it was really doing the work and see how much better the update would be. They took away the free VPN. Total thumbs 👎 down on that move folks. If you are a major share holder I suggest you insist upon the immediate replacement of your VP of Marketing. Boneheaded move. You have to give to give your loyal customers something more, or the perception of more at the very least, ‘as’ you remove another benefit. Remember class 101? Feature. Benefit. WIIFM. (What’s in it for me?) you took away the WIIFM. Silly move. Reflects badly on the trustworthiness of McAfee.
Doesn’t give you fake viruses 🦠
by ShadowSoldier1328 on 2019/03/08 22:14
I’d like to say I’m only 14 and I don’t have any money whatsoever but all I need to do to see if I have any viruses is to press the scan button. So far for the past 2 years it hasn’t said anything and I haven’t even have had to pay for the protection. I tried 3 different anti-virus software and one of them said that I had 39 viruses and if I didn’t get rid of them in 1 week my phone would be shut down. 3 weeks later it didn’t get shut down. And that’s why I love McAffe, it doesn’t give fake viruses just to make money
Annoying app
by Once was a techie on 2019/04/05 20:26
Hey sample supposed to be helping, but so far all it’s done is irritate me. It keeps telling me my system ware is out of date that his system software is out of date, which I know. But it interrupted a video I was watching, now I cannot Find the video. Not only that, but there is no way to shut off the notifications. I can’t update to iOS 12.2 because there is not enough space to perform the update. TRAPPED! I talk to tech-support and they told me how to shut off the notification that the software was out of date. Now I am at work with Apple to figure out why I can’t update the software to iOS 12.2
Satisfied
by The Black Ragu on 2018/11/02 04:50
My name is Richard, and I’ve had my home PC for about 10 years. For the first three years, I have no security other than the security provided by HP and Windows, and had nothing but problems being able to get online, was any kind of a efficiency, due to all the bugs and viruses, that had infected my operating system. I’ve had mcAfee total protection for the last seven years, & I’m as satisfied as I can be, without having to spend extra for A VPN, or military encryption software. So thank you very much McAfee keep up the good work👍🏾!!!
Love it!
by 😜silly girl 🤣 on 2019/09/29 20:11
So a little bit ago I got a notification(not from this app) that said I had 39 viruses! I couldn’t believe it, I shut my phone off and turned it back on, went to settings and cleared all safari history(I got the notification while on safari). After that I downloaded this app to see if it worked and it did. I am now using this app as to not have that same problem again and so far it’s worked. Thank you!
No customer service that’s helpful
by Bert Hannah on 2019/10/27 13:02
The app works great until you have a problem. When I tried to contact customer service, the person that answered was hard to communicate with because English was not there primary language. I ask for someone in the USA and was told they couldn’t do that. The second call I did get someone in the USA but they couldn’t help and needed to transfer me to a supervisor, I ask to please only put me with someone in the USA. I could barely understand them because they once again had very bad language and hung up out of frustration. I then tried using social media (Facebook) and did get a reply the next day, FROM ANOTHER COUNTRY. So now I’m paying for a service I can’t use and McAfee really doesn’t care. PLEASE READ ALL THE REVIEWS BEFORE YOU SIGN UP FOR THIS SERVICE. Hopefully this will help anyone considering this app. Personally, I have gave up. Update, October 27th now. Still not getting the service I purchased. Don’t get this app. They will take the money, sent automated replies and not fix the problem. Do a search for top VPN, you won’t see this even on the list. Much less top 100......
Got Issues Big Time!
by Howardonado on 2019/01/22 07:35
Your McAfee Security software for my iPhone must be a joke! My scan notes state that despite my phone's software is not current as it ought. Also noted that my home button fingerprint control is not being actively used! The scan notes that these 2 Issues should not pose a Security threat to my device! Really? My McAfee app has obviously been compromised by my uninvited cybercrime low lifes. I doubt you will get this feedback. Get back to me if you have any suggestions for me to remedy this matter. I plan to report this to the US FTC as soon as i can do so. Howard Carver
Initial concerns
by Bigdud73 on 2018/11/06 09:45
So I just recently installed the app and created an account (less than 2 weeks ago). So this is just an initial review. My first concern is you expect me to I trust you with my security but you can’t process special characters in passwords. That is a serious oversight that must be addressed immediately. Besides that glaring flaw things seem to be running smoothly. The program doesn’t seem to slow down my phone; I like the fact that pictures are encrypted but not backed up to the cloud. The built in VPN feature is also very convenient. Please address the password special character limitation.
Not what I expected
by CoFeMomma on 2018/07/15 16:42
I subscribed to the 5 Device Protection Plan for our family PC, and all of our mobile devices. When I added my phone, it took me to the App Store to download the McAffee App. Before downloading the app I made sure to read thru to make sure my phone was compatible. The app says it is compatible with all iPhone iOS devices, so I started the download. When the app opened, it looked nothing like the preview on the App Store. There is no scan button at all. Then I find out that Apple doesn’t work with other antivirus programs so I basically paid for a plan I don’t need. I will still keep my subscription, I will just downgrade to the basic PC plan.
Cannot access VPN Wifi Guard
by Zofia.P on 2019/05/18 12:37
After running a scan it determines I need to run the VPN for the WiFi hotspot that my device is connected to. However it apparently is already on as I have the VPN tag near my wifi bars but the app doesn't recognize that it's been turned on as pressing the "Turn on VPN" button doesn't function as intended. The status of the scanner still says to fix the problem. The only way is to trust this wifi network which I do not want to do. I'm not sure if it's actually working or not.
Very efficient and effective. I have used it for years
by Suzifemme on 2019/03/02 16:30
My only issue is that I receive notifications throughout the day. It is distracting. If the scan finds no problems I prefer to not be bothered. On the hand I have been notified about problems I was not aware of. I was on a public wi-fi, or somehow I got switched to an unsecured safe web. I really appreciate being informed of problems so quickly. Try this app you will not be disappointed.
Good App, But
by Mermanda57 on 2019/10/28 14:01
I don’t need this app anymore. How do I stop paying for it?? I have dug around to find out where I can stop paying for it and get rid of it, but there is nothing. HELP!! UPDATE: They responded with detailed instructions on how to cancel my subscription, so thank you, guys! Like I said before, this is a really good app, very helpful to remind you to turn off your WiFi when in unsecure networks. And now that I’ve been contacted, I appreciate them even more.
Good IOS Protection
by woodsro0 on 2019/10/11 21:27
The big thing Apple devices are vulnerable to is phishing attacks, and Mcafee Mobile Security and Safe Web that integrates into your browser pretty much takes care of that problem. Great app, came as part of my Anti-Virus Plus subscription for my PC. Also has useful extras like contact back up, alert for insecure WiFi network, device locator, and media vault to encrypt pictures and other sensitive data. Good job Mcafee! Thanks for the great product!
Enough problems
by QueenBJPB on 2019/09/11 10:27
i’m in the hospital and I’m using the guest Internet and McAfee told me when it was not safe and advise me to turn cell phone off. I turned it off immediately.I turned cell on later and mcafee told me I had a threat and then I get this message so I’m glad to know that you’re watching and seeing what I can’t see. Being here in the hospital I have enough problems so thanks McAfee for taking care of this problem
Purchased From ITunes Store
by ❤️breaker on 2018/09/02 17:58
Purchased app from ITunes and after running scans for several days when I connect to WiFi, I registered the software and had problems from the get go. I cannot access my contacts, the location is incorrect, the IMEI incorrect and it says I am not using a SIM card also incorrect. After speaking with tech support they want me to buy a subscription as it says the software was downloaded today but the subscription expired yesterday incorrect. I would like to have a software such as this for my phone but now My concerns are if I pay will this info then be correct? If not, it’s useless and time spent wasted and money spent wasted.
Pete
by Xavier_Pete on 2019/01/07 18:43
Very easy to install and setup. I don’t like that it gives a warning because it wants you to keep only 1 copy of your photos (in their cloud) so it wants you to delete them from your phone. I’d like to keep them on my phone and be able to access them offline. Would b nice to b able to turn off the warning. Still give big thumbs up for this app!
Mobile Security and Safe Connect
by chillbill90 on 2019/07/09 21:52
VPN does not work and McAfee tech support is clueless. They are just reading from a formulaic script. I keep getting messages when on public WiFi that my connection is not secure and should be disconnected or a VPN should be turned on. But I already have a VPN turned on — McAfee Safe Connect. The two apps, which both come included with a McAfee Total Protection subscription, do it appear to be able to talk to each other. Mobile Security should know when McAfee Safe Connect is already turned on and using a VPN. Very frustrating and a waste of time to get the constant messages when I already have a VPN turned on, McAfee Safe Connect.
Hacked links though my email
by AMJ713 on 2019/10/26 05:58
I bought the total protection package with VPN and the links in my email got compromised. So I basically downloaded a virus or something on my computer and my phone. My phone and computer are being remotely accessed from someone’s computer who know’s where. My settings are changing right before my eyes and I’m not touching anything. It’s crazy. So I guess my email was hacked when McAfee sent the links to use on my 5 devices so all the codes have been stolen and I have no clue how to fix the issue.
Nuisance messages
by Richard2448 on 2018/12/12 22:10
I was traveling out of town and staying in a hotel with free WiFi, I received an update every 5 minutes for 4 days, that the network wasn’t secure and I should disconnect, even though I had my mcafee VPN on the entire time and I constantly selected “trust this WiFi network”. What a headache.. I try to stay on my home WiFi when I can, but sometimes I have to switch to LTE, when I try to go back onto my home WiFi, mcafee blocks it, so I consistently have to turn off the vpn, reconnect to my WiFi and then turn it back on. I get a daily message that my WiFi is safe, but why does mcafee continually block me connecting to my home WiFi??
Unsure of collected risks, label all arrors
by Sara Bara mud pies on 2019/03/12 13:12
Potentially secure for browsing purposes such as encyclopedia material any other non-educational sourced inputs must be terminated, cleaned up, and trapped. Destroy any and all unique material compared to size, color, position, load speeds, up to and not only including dirty dishes. Insert protection measures while also following thru with the hunt and securing the dog catcher in case of any physical threats. All digital media and communication measures must be reverted to two-way radio signals on a secure channel. Check point until all parties are up to speed and tracking.
Can’t “turn on wifi guard “
by 3769tcp on 2019/11/09 18:35
When I am on a website that app says is not secure it says to “turn on wifi Guard “ butthere are only two options “trust the website “ or “disconnect “. There is no Wifi Guard option anywhere. However when I am on the unsecured website I can turn on “safe web” which then allows me to turn on “VPN” in the iPhone Settings. It still says the website isn’t secure and to turn on wifi guard.
Security
by chloeemc on 2018/08/02 22:24
I need help resetting my password it was hacked by a person who bought a phone and put it in my name but using my married name Jeske and my phone number so I changed my account name and password so I’d like to reset it and also was wondering if I could add a safe link phone number that’s linked to my account which I also had to change Can you help me please
Works great but missing some awesome features
by jaja bender on 2018/07/20 02:59
I have this on my iPhone 7+ work phone as well as my Galaxy Note 8 personal phone and the Samsung app has more features or different ones there is no media vault but u can lock out individual apps so in turn u can lock all your media I am like most who let their kids play with there phone I have to check them to make sure they are not on any social media apps that are inappropriate, with that feature I don’t have to worry. Make it happen Mcafee
McAfee Security IPhone App
by Noseynanc on 2018/08/27 03:29
Was getting tortured almost daily on FB MESSENGER making my online experience A terrible one yet should be enjoyed! I got online to find McAfee I had used n past for every lap and tablet I have owned! I have gone to an iPhone 8 plus! Everything was quickly installed and already. Now, I am enjoying my online exp! Thank you! Oh yeah, I receive nothing for saying these kind and true words! Nancy, TN.
towerhd
by towerhd on 2018/08/12 04:22
Software is been working pretty good I have McAfee on my PC I talk to a tech tonight about since I had McAbee for my PC if they could help me to protect my Apple phone they said I had to rebuy a license they are very friendly but I didn’t see why I have to buy another license after already purchasing a license I like the customer service and I would recommend it to a friendThank you and God bless
After the last update the App is crashing.
by Andre Leitzbach on 2018/09/24 11:08
I love the products from McAfee and I also use the apps an all my devices (Now a 8 Plus). But this time I’m absolutely disappointed. The app is not working anymore. That’s very bad because I use the vault for important documents and other information. That’s the first time I’m really disappointed with McAfee.
Love the features but
by chakraheart on 2019/02/03 18:14
Hey guys can you please add spyware protection to the app or have the option to pay for it. Something like so no one can download spyware apps or be able to detect one. Other than that , love the features! Anti theft camera. Sends last location. & can back up contacts. So you never lose them. I switched from lookout to Mcafee and I don’t regret it!! Thanks for your time if you read my review !
Amazing
by Recommended APP!!!! on 2019/02/01 00:44
So I normally do not write reviews but it works amazingly awesome. Also, if you have a Spectrum internet service, you are eligible to download this unlimited protection from McAfee for free. Just create a Spectrum email address after you log in, and create an McAfee account on there. Then log in from this app and you have unlimited VPN service. Happy benefits Spectrum Customers!!!!
Alerted of having “device jailbroken” don’t know if it was fixed
by Sushi Slice on 2019/10/14 02:34
Today I was notified of my device being jailbroken into from mcafee so, I obviously further investigated by going in the app. I clicked “system scan” and mcafee told me my device was jailbroken. I pressed “fix problem” and all that came up was an explanation of the potential harm this problem could cause and a button titled “ignore threat”. I am hopeful mcafee solved the problem, but I am still not sure.
Not you too!
by Sunshine and me on 2019/03/11 20:18
If enjoying McAfee across all my devices. I find it to be good (One can never really know how protected we are especially with the free versions). Anyhow I’ve trusted it’s VPN. As of today I find I can not use it without upgrading to the paid version. I’m disappointed. McAfee is offered full blown, all the amenities, free when using certain INP’s. Just plan old disappointed. Many awesome apps I have enjoyed have gone to subscription. I wonder is it the developers or is it Apple.
Safe Web keeps shutting off
by Uradip on 2019/01/10 14:27
I am giving this 3 stars primarily because I just began using it and also the safe web setting has to be reset everyday at least one or two times. You would think that once it is set that it would remain on all the time. Also, it would be nice to know what this app is actually doing by providing a scan analysis after it runs. Always enjoyed the McAfee products when I was working.
Mcafee wifi guard
by mc14352645367 on 2019/07/29 17:48
I got the app on my phone and upgraded to add wifi guard protection. The wifi guard never worked, couldn’t get to turn on. Tried the online support and never got a helpful response. Called the support number and it wouldn’t go through, just hung up on me. When i finally did get to talk to someone there i was told that the wifi guard was not one of their products and i would need to go to where i bought the wifi guard for a refund. I did purchase it from their app so i don’t know what to do now. My advise is to stay away from this product!
Rating Trends
95,88,53,40,0,194,235,639,0,638,941,400,378,360,299,211,232,0,362,142,114,119,90,96,78,69,52,41,37,32,54,154,148,169,159,208,221,236,249,232,191,267,323,265,149,75,96,63,85,77,65,67,65,66,93,134,115,170,385,289,205,134,54,39,44,44,43,30,39,49,39,30,29,39,27,34,30,41,30,24,38,35,41,369,110,43,19,16,19,13
All Versions
4.0
67,115 total
 5
53,570
 4
8,901
 3
2,527
 2
681
 1
1,436
Current Version (4.0.6)
4.0
65,762 total
 5
53,011
 4
8,736
 3
2,428
 2
578
 1
1,009
Version History
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