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mcafee mobile security is the ultimate privacy protection for your device. Any time you connect, you can stay protected and maintain your online data’s privacy with McAfee, the most trusted name in online security. Staying connected has never been more important, whether you want to get in touch with friends online or keep up with the news. Any time you connect online, Mobile Security privacy protection suite will stop incoming threats, secure your Wi-Fi and back up important content. Get the ultimate peace of mind while shopping or keeping in touch with others. Download and enable the app to instantly protect your device with a VPN, System Security Scan, Secure Wi-Fi Scan, Anti-Theft Protection, Safe Web, Media Vault & Contacts Backup. MOBILE SECURITY’S FEATURES System Security Scan Secure Wi-Fi Scanner Anti-Theft Protection Media & Photo Vault Contacts Backup WiFI Guard VPN** Safe Web** FREE FEATURES System Security Scan - Detect unsecured Wi-Fi hotspots, Wi-Fi attacks, and out of date Apple iOS. Secure Wi-Fi Scanner - Analyze networks for security. - Wi-Fi alerts when you connect to unsecured hotspots. Media Vault - Hide private photos in a locked photo vault behind a secure PIN. - Protect personal photos and videos. - Open Media Vault quickly with Touch ID or Face ID. - Photo sessions are automatically encrypted in the photo vault. Anti-Theft Protection - Find Phone feature for lost devices using a GPS tracker. - Activate a remote alarm to locate your lost or stolen device. Initiate an alarm from your Apple Watch. - Improve the chances of locating your lost device by saving your location when battery is low. - Secure your private media if your device is stolen and use the app to catch the intruder. - Receive an email with a photo of the intruder and your device's GPS location. - Remotely wipe contacts and clean your device if your iPhone or iPad is lost or stolen. Backup Contacts - Backup contacts automatically through the McAfee Cloud and recover contacts from your lost or stolen device. ** Premium PLUS Only Unlimited Wi-Fi Guard VPN - Unlimited Wi-Fi Guard VPN protection to defend against unsecured public Wi-Fi hotspots. - Remove geo-restrictions and establish an IP Proxy for secure browsing. - Maintain web security and access geographically restricted content. - Browse safely on unsecured public Wi-Fi with a private, secure Wi-Fi hotspot. - PLUS package comes with all standard and free features. NEW – Premium STANDARD Only Safe Web - Prevent online threats through the secure browsing utility of Safe Web. - Safe Web alerts you when browsing malicious websites, protects you from phishing or ARP Spoofing and helps to keep your personal data, photos and videos private. - STANDARD package comes with all free features. mcafee mobile security PREMIUM Info: - 7-day free trial - no commitment; cancel anytime - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Length of subscription: monthly & yearly - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user and auto-renewal may be turned off by going to Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. Privacy Policy: You can view our privacy policy and terms at https://www.mcafee.com/consumer/en-us/policy/global/legal.html COPYRIGHT & TRADEMARK McAfee, the McAfee logo are trademarks or registered trademarks of McAfee LLC or its subsidiaries in the United States and other countries. Copyright © 2020 McAfee LLC
This app not so good don’t get it.
by Brunswick Redident on 2020/12/03 10:16
Doesn’t provide live updates or real time threats.
Awesome
by X1702 on 2020/12/03 07:33
This system it seems is the best yet, simple to understand, effective and easy to use.
Does little
by jr1111222 on 2020/12/03 03:38
Unless you by end of the upgrade the free one does such a little bit of anything it’s really not worth the time or the space on my equipment
Great app
by yfzyxufxugcig on 2020/12/02 16:19
Easy to use and it works as it should!
Not great
by jerryoli on 2020/12/02 12:56
App keeps stopping
Membership:
by ozzvaz on 2020/12/02 10:28
Been a member for over 10 years, so far so good.
Not for me
by farrenis on 2020/12/02 03:23
Not much help to a ios-smart phone unless your going to use it for constant source of vpn. Even when i force my pc on another wifi network, next thing i know its running up all my data with my phones much slower wifi.
Protects by blocking everything
by J17xy on 2020/12/01 23:05
Safe Web blocks incoming messages, makes websites take forever to load and even blocks music streaming. So you want to turn it off all the time - except it keeps turning itself back on. Useless.
Excellent
by CTPoissant💯 on 2020/12/01 21:20
The hackers that I experience for over six months using only just a small mobile protection upgrading it was worth every penny! The software is is top top of the game
Slows down phone and makes unusable
by SummerVulpes on 2020/12/01 19:36
Not sure how good this is, because I can never actually test it with how slow my phone moves when it is on. Can’t see photos people send to me, emails don’t come thru, App Store is blank. It is so good at stopping viruses and hackers, it completely stops you from using your phone. No issues if you don’t use it.
McAfee
by Earl X on 2020/12/01 18:55
Great APP
Hate it!
by CO98 on 2020/12/01 17:18
For a whole year I thought my renewal was working. Come to find out I have to jump through hoops to activate my renewal and after an hour I can’t even figure out how to do it. Why did it have to be so hard. For a whole year my money has been wasted. I have a new hate for mcafee.
Unhappy customer!
by unhappy macfee customer on 2020/12/01 04:08
There is no settings on this app to allow you to cancel subscription
⭐️⭐️⭐️ ⭐️⭐️
by kornbtead on 2020/11/30 21:25
Great app , if only they would all do what they say they were capable of
Very good
by Took away my names on 2020/11/30 13:40
Thanks for every.
It’s nice
by vpn dog lover on 2020/11/30 06:05
Is use this on both my phone and my pc and it’s good
Great app to protect all of my devices
by Jocdahlstrom on 2020/11/30 03:51
I really like the app and how simple and safe it is!
Refferable
by WorldinAworld on 2020/11/29 23:16
I wish there was more functions with the unlimited plan, like verbose details of security status such as the dangerous connections that were blocked, and how to retrace them to their source.
Works great and keeps my phone protected
by The Banker Man on 2020/11/29 22:13
The McAfee app works great on my iPhone 11. The VPN is peace of mind that my activity is secure. I was concerned that this app might slow down my phone but I haven’t noticed any performance issues and my phone works like is always did before installing the app. I browse the web, use social media, send and receive emails, and use a lot of apps while on WiFi without any issues. I bought the annual subscription to protect my phone and computer and it is well worth it.
Top Notch Secutity
by Iphone11max on 2020/11/28 18:42
This app is free. It’s an anti virus for internet services. Works well in Apple device with Ups working from home it keeps your internet and WiFi safe from hackers and or cyber threats. With confidentiality being a must in personal information customer information and such the soft is trustworthy and reliable .
y a y
by hihihihihihihuih on 2020/11/28 18:04
So i was looking through safari and it said i had 10 viruses and i kinda believed it so i downloaded this app and said everything is good so yeah thanks a lot i got so scared.
Internet issues
by mr.melgar on 2020/11/27 23:57
Problems connecting to the internet when vpn is active.
I wish I could talk to human being
by w G Wood on 2020/11/27 14:18
Service is not good when the only help you get is to read. I am completely frustrated and close to tears. A product is only as good as their service.
Does not perform
by E11nph0n3 on 2020/11/27 00:16
Does not perform as I expected to be from a trusted name
Very good
by Shahram135757 on 2020/11/26 20:12
I enjoyed
Great protection
by 1clanky on 2020/11/26 12:56
Safeguarding
Malware infiltrated my email and sent from my iPhone
by alwaysrightlove on 2020/11/26 02:19
I purposely downloaded McAfee Mobile to protect my iPhone but I have had a couple of phishing and malware attacks. I thought the software was meant to protect against such issues. Very disappointed.
Why doesn't vpn stay on like i'm paying for????!
by arcandosphinia on 2020/11/25 23:14
How do i get thru to you people?can you do something.i have to activate safe web ---vpn --- oh yes - how do i remove the rating star!!! Do something will you (can you) ARE YOU! I dont think so). I will try another way- later^DON'T TEXT BACK TIL YOU HAVE FIXED THIS PROBLEM!!!!!!!!!!!!!!!!!!!
NothingsiMicrosoft locked out of my laptop TPI is worthless
by smak4 on 2020/11/25 20:45
I hate Microsoft. I was without my computer for more than two months. When I got back on line the Computer had an automatic upgrade with new Word andExcel That I don’t understand and the two person integrity (which I do NOT want) took away my photo identity and consistently makes me change my WRONG (No they are NOT wrong) passwords and makes me change them Again almost every time I tried to get online. Go to My account???? How can I when I can’t log on
No issues
by Q'plah! on 2020/11/25 12:49
So far so good
(Idk-)
by kittyfan Savannah on 2020/11/24 20:10
Hi. I am a new user to this app. I got a notification saying that there were 2 viruses on my phone. So I decided to download this app. When I scanned, it said everything looks good. Is this something about the app, or was the notification lying? Thanks for your service.
Best protection ever
by Capt Hurdle on 2020/11/24 17:04
The new McAfee, keep my system clean and updated
good but having issues forced Shut down
by itachi uchiha amv on 2020/11/23 17:00
The app keeps forcing to shut down on my iphone 8 and i'm not sure why but take a look at it. and see if we can fix my problem. thank you McAFee
Upgraded to 10 devices from 5 for 2 years. Only shows 5 and still shows expires
by cookeint on 2020/11/22 23:39
2-10-2020
Good app but...
by Iron springs on 2020/11/22 16:04
I like this app, but it won’t work in Landscape format on an iPad.
Red dot
by Raquel smith K :) on 2020/11/22 06:13
Is there supposed to be a red dot?
BEST
by Milo2445 on 2020/11/22 01:08
I have been computing for 37 years and have used about every security setup you can buy and for me this is the best one I’ve ever used. Thanks for this and have a safe and happy holiday season. MILO
Causing conflict with Apple iPhone security!
by Hello big Joe on 2020/11/20 18:44
After downloading Mcafee on my iPhone I get “weak router settings “ I called Comcast about router settings and they say it conflicting with Comcast security.My router settings are good.!
Security
by Tiger 1956 on 2020/11/20 15:51
Very awesome security. Thank you.
Junk
by clary66 on 2020/11/20 14:35
This doesn’t work
McFee protection worth every dollar m
by whattfjusthappened on 2020/11/19 23:28
Security is a must these days for any online device because of how much information is exchanged. People make it their job to steal your information, so you need to hire the equivalent or better. Mcafee, founded the legendary prodigy John Mcafee will turn the tables’ tynmfd
MacAfee Plus Wifi Guard Issues
by Auny567 on 2020/11/19 19:51
Great app, it works fine with covered devices. However, after updating the app yesterday, it only covers one device. McAfee Plus WiFi guard is supposed to cover how many devices? If it covers more than one device, please help me fix the issue. Thank you- Wendy.
THE VPN KEEPS BREAKING?!?!?
by Tom_In_AZ on 2020/11/19 04:51
Please tell us of your bug fixes when updating the app, it’s not fair to us when we are hoping that something is fixed. I’ve used this software for a couple of years now. It normally works well but right now the VPN continually breaks and doesn’t allow any data traffic on Wi-Fi or 4G/LTE/5G. Every time I turn the VPN off it turns itself back on and it’s still not working. So every couple of days I get frustrated and uninstall the app and I wish it would just work right. This happened on my iPhone8+ and now on my new iPhone 12.
Excellent tools
by Terry590 on 2020/11/18 19:48
Thanks Mcafee for protecting my devices 24/7 Terry,OKC,Oklahoma
IOS software update warning
by Yuki Saito on 2020/11/18 02:33
It has no updates but it keeps reminding me to update? Seems like 100% incorrect . How do we trust this software if it keeps making this level of error. Have you validated this software?
Consultant
by Big Guy.. on 2020/11/17 17:12
Great ...
Was free...
by oldweathercannelisbetter on 2020/11/17 16:28
VPN was free, not any more. Safe website, was Free, now you have to pay for it. They have upgraded their system and you have to pay for it.
Malware Protection
by SeniorFishy5280 on 2020/11/17 15:45
I’m always paranoid about my phone being infected with malware even though it’s ridiculously hard to get it infected as long as you don’t click on phishing links, scam pop-ups, etc. So it’s nice to know that I don’t have to pay and that there’s a free app that will let me know if something has infected my phone.
It@virus
by ativirusplz on 2020/11/17 09:21
Viruses
COMPLICATED
by MEOFF2 on 2020/11/16 17:02
Spent several hours trying to get this to work. Tech support is a waste of time. Transfer from one to another then when a situation comes that is difficult it’s “sorry, connection lost”.
Safe on the web
by fishing1973 on 2020/11/16 14:58
I have been using McAfee for over 20 yrs and never had problems.
VPN service is worthless
by unkown12u2 on 2020/11/16 04:15
While I do enjoy the extra layer of security from McAfee on my iPhone, I don’t enjoy the VPN service. The VPN servers always seem to be overloaded which causes anything requiring data service (internet) to severely lag, or not load at all. Unfortunately no matter how often you disable VPN, it always turns itself back on -> even if your settings disallow. McAfee, please improve your servers and application. If this keeps up I’ll end up removing as iOS does pretty well itself and there are other capable vendors.
Safe browsing
by "VERY STRESSED!!! on 2020/11/16 00:59
I installed this app and I thought it would do more although I am new to IPhone and still learning..... BUT.. When I had safe browsing on, none of my apps would load... so.. had to uninstall it...Not the app for me.!!!!
Safe browsing cause my phone connection problems
by Jrodny13 on 2020/11/16 00:24
The safe browsing is causing my connections to the internet not working
Some Suggestions
by TedRoberts777 on 2020/11/15 23:17
Hi my suggestion is the ability to create S/MIME certificates for your personal or business emails. Also I’d love to see the web feature of Identity theft protection and WiFi hotspot Guard put into the app as well when you have a Paid for Total protection or even all Access Protection or the whole home security featured with certain routers.
Where’s the “scan” button?
by $&@41970 on 2020/11/15 21:40
Terrible app!
Has to delete
by Julie57123 on 2020/11/15 20:49
After 3 days of use my iPhone 11 Pro Max slow down rapidly. If you turn on the cell phone recovery the app use your location and is in the background —so it drain your battery faster. After I deleted the app my system is back to normal. I hope they read this and fix the problem
Safeweb Issues?
by stormspotter4u on 2020/11/15 17:35
When safeweb is enabled it doesn’t allow browsing...like there is not internet connection? I have the latest version of the app 4.3 and have the latest iOS update.
Performance
by caryleb60 on 2020/11/15 13:46
This is an extremely important app tool as most people use their smartphone as they previously used a computer or laptop. The value of our personal information becomes even MORE important changing solely to a smartphone for either your main online needs or your SOLE online needs. Do get online on ANY device without McAfee Security. I was a Norton user and even though I am very tech savvy, I had data compromised. I will NEVER use Norton again. I have had McAfee for some years now and haven’t been compromised with my personal information once. Actually McAfee is very aggressive to help me navigate websites and warn me to websites that I never knew exposed my personal information no matter what settings I used on my Apple phone and their security settings, and my HP computer and Microsoft security settings. I can’t myself believe the large difference and the confidence I gained after I started using McFee products.
New customer!!
by J Row's Drea🥰 on 2020/11/14 14:05
This is the first time I sign up for McAfee and so far the only issue I have is that now my IPhone 11 has a hard time switching over to my data or wifi as well. I have to turn off the VPN and wifi when I leave my house... it’s very agitating!
Not protected
by lighthouse_queen on 2020/11/14 04:04
Too often I get a message saying “good your mcafee is back online. So to me that means there are times when my device is not protected... and this coverage cost way too much for that to be happening.
Good app. But I have a question.
by idontwantmynameinpublic on 2020/11/14 02:25
The app is really good, I have it on my iPhone. I was trying to get it on my iPad but it won’t let me, I know that you can get it on your iPad so I was trying to get it. I think my iPad has either a virus or just stopped working for no apparent reason. Not 100% sure what to do, no apps I’ve tried to get on my iPad have been working so I’m just wondering what I should do. But on my phone so far it’s been really good :).
I will not renew
by photogirl516 on 2020/11/13 22:23
I just clicked on a pizzeria website and got sent to a porn site. I have safe web enabled and it did not give any warning. I am angry. There is also no way to contact Mc Afee to tell them about this.
My photos
by Rockos Grandma on 2020/11/13 21:17
Y’all need to add “Frequently Asked Questions” to your pages. My phone keeps asking for access to more of my photos...why?? I keep clicking “no”, then some of my security features mysteriously get turned off every time. Why???
It is always out of date
by fisheye208 on 2020/11/13 16:41
Why I need to cancel and it is not clear how to cancel
Doesn’t work
by jay4118 on 2020/11/13 03:41
I’ve downloaded it through Cox 10 times now. The scan function isn’t even included now and it’s not really doing anything. Mcafee says it’s Cox, Cox says it’s mcafee. So I have no protection now.
Love the service
by Colon: on 2020/11/13 01:27
So much like the constant watch alerts regarding my cellphone and computer . Thank you.
Awful support—I’m uninstalling and getting refund
by PenFranklin on 2020/11/12 23:02
I’ve used McAfee many times over the past 30 years and found the product to be always in the top three of the industry. As a systems developer and federal contractor, I have installed their products on thousands of computer systems. This app, as one might expect, also rated very highly. What could go wrong?After downloading and running the app I was immediately put off by it’s portrait-only orientation, rendering my iPad Pro keyboard useless—not a good start, but hey its only minor, right? Non-optional portrait orientation notwithstanding, I forged ahead and on 10/30 subscribed to their Plus service. Apparently there is a twelve day trial, because my account was not billed until today. Since installation and despite my many attempts, I’ve been unable to activate the premium services. Seeing the charge on my account I was prompted to contact McAfee to resolve the activation issue—once resolved, I anticipated installing on my MacBook Pro and iPhone. While it wasn’t easy, I finally uncovered how to reach the 24/7 support promised in my subscription which, it turns out, is online chat—the same and priority as for any other customer or window shopper. After spending 30 minutes queueing through the greeter bot then being connected to a “support” person, to whom I unfolded my woes—yet still with high expectations to have the issue resolved—the chat interface (which at that moment was on Safari on my iPad Pro) malfunctioned—I was able to see my tech helper type questions to me yet, I was unable to reply. After my support guru tired of my non-responsiveness the session was ended. Assuming an anomalous bug in the session, I immediately retried. Sadly, I experienced the same results through four more attempts. Even using my iPhone which, since running the app on the iPad Pro seems to be an afterthought, is presumably their preferred device and OS, I enjoyed the same chat malfunction. Unfortunately, it’s going to take a significant effort for McAfee to again behave and perform like and be a top tier contender.
Horrible
by 122552251442221 on 2020/11/12 09:59
Horrible waste of money
Would NOT load any videos!!
by Jennay0223 on 2020/11/12 02:57
Wanted my electronics to be protected so I purchased the three pack. Downloaded it and everything seemed great, but NOTHING wanted to load fast anymore. Pictures took forever and videos- forget it. Tried restarting, etc. finally deleted the app and everything is back to normal. Waste.
Worst decision ever
by ghostergirl on 2020/11/11 19:32
I have had nothing but problems with every device I was stupid enough to download this onto and have tried to contact support, with no answers back. Internet and wifi pretty much refuse to work since installing and downloading this app.
Great
by Carsharp on 2020/11/11 14:02
Does the job! Having no problems
All it does is “scan” the WiFi connection. Hello, what about my phone ? Stupid app
by Bernecky on 2020/11/11 00:50
Doesn’t do anything except scan your WiFi ?
Best Cyber-Security App
by Konverzions on YT on 2020/11/10 23:10
That’s it. Beat cyber-security app :/
Thank you McAfee!
by Tucson Sandy on 2020/11/10 12:22
McAfee always has our back...good app and contact availability when I have computer questions.
Safe
by Tgrades on 2020/11/09 20:34
I’m not sure how reliable this really is but I know that it makes me feel safer
Excellent app works with Apple Watch
by YGK on 2020/11/08 21:52
Excellent app, works well, very intuitive, works seamlessly with the Apple Watch. A+
Spam virus protection for mi iPhone
by Mr Farrugio on 2020/11/08 21:08
I get the e mail with the code,but I never get the space to entered, thanks
Intrusive
by wtfunbelievable on 2020/11/08 14:39
Tells me WiFi I always use is OK. I really don't need this intrusion.
Yes yes yes
by rottiereb on 2020/11/08 12:55
The best
Best App
by P$ Poppin on 2020/11/07 22:18
Love it
Switched from avast to this
by DaMinecraftPlayerz on 2020/11/07 18:05
So yes I used avast for not so long but when I found this and it said my software update needs installing (which is important considering the fact that software updates can help provide more security on your phone to protect it) I’ve been issuing this app since it’s great!!!
Software Update Message IS Incorrect!
by thhddhvcgu on 2020/11/07 16:37
The phone manufacturer and software monitor when software updates are necessary and when necessary to install them. McAfee may be endangering my safety. I have to rely on McAfee and hopefully this won’t endanger me!
Safety
by 78-mom on 2020/11/07 15:55
Appreciate the security.
!
by Music@Amazon on 2020/11/07 15:19
Great product
Cant stream Netflix and forget about support.
by Nosterzab on 2020/11/07 15:00
Title says it all. Been waiting days for someone to answer my ticket. Finally requested a refund. Wonder how long that will take?
Not a good app
by NikaRose12 on 2020/11/07 04:42
This app isn’t the greatest. I bought the standard version but for some reason safe guard won’t turn on and I try to do a system Scan and it didn’t work. I’m disappointed because I paid the money and the app isn’t working.
Internet
by thisbis my nick name on 2020/11/07 03:02
Too many notices informing me that my internet is safe, very annoying!
Once I figured out how to install
by Ironikwon on 2020/11/07 02:48
Once I figured out how to install and update account, it was easy. I didn’t realize small account link was requesting activation code.
Its honestly very good but..
by Arms_12#2020 on 2020/11/07 01:01
Its awesome i 100 percent like it and its reliable but there isnt enough safety features you would need this and some other app to feel more safer and be safer this app isn't enough.
#1
by blumony on 2020/11/06 22:42
Works great on all my pc’s lap top’s iPad’s iPhone’s . Thanks
Great protection👍
by Joelohboy on 2020/11/06 21:45
Can’t say a bad thing about McAfee I’ve had great success and they protect my networks thank you.
Amazing app!
by D4T0N3GU7 on 2020/11/06 18:26
I found out if I had any virus on my phone! Also helped me from going onto bad websites that would put a virus onto my phone! I tried other apps like this one but they didn’t even work! 10/10 would recommend
A SECURITY SUPER HERO
by Wildbillmarine  on 2020/11/06 17:55
Difficult made simple.
Review
by ja goudeau on 2020/11/06 12:30
I have had your service for years now and can’t say I am happy. I have two laptops and a tower which has McAfee protection that are now useless because they have have some virus. Someone has breached them so I shut them down. This phone was infected and it took Advast and Google to resolve the problem. Now, this program. I can’t make everything work. I can’t get a read out of what it’s doing or done. Yes, I am a unhappy customer. What your the best at is billing me for your service which is not provided in real time. James A. Goudeau
Not much here
by NumbSkull-User on 2020/11/06 09:09
A quick Google search rated this one best for iOS it only cost eight dollars a month that’s about what I got. luckily it’s a free seven day trial and I can cancel I thought I was getting a VPN, a better scan. Actually the scan only took about two seconds and said everything was OK. I didn’t know you could do a thorough scan that fast oh well I’ll try something else I looked into the VPN but thats extra. This one App isnt for me. quid enim vos adepto redde
Subscription
by pompom1949 on 2020/11/04 19:25
I purchased an all access subscription and added my pc, my cell phone and my husband’s cell phone years ago. I’ve been renewing my subscription every time it comes due. I’ve had mobile security for at least 10 years if not more. My husband’s Facebook account got hacked last week so I called McAfee and was on the phone for two hours which included chat (got disconnected) and then called a tech that I could barely understand (no offense, but I can only understand regular English but not English with a heavy foreign accent). I was finally told that my All Access account doesn’t cover my iOS devices. I am so upset because I’ve been paying for this for years. Not happy at all!
Great App!
by Ron14534 on 2020/11/04 18:44
Great Scan Mobile App!!!!
I feel so safe!
by cheese1007 on 2020/11/03 21:51
I got this for my computer and released I can use it for my phone too! So far it has been so helpful and helps feel less anxious about my data and personal info being sold or used. I totally recommend!!
Nice iPhone app that does what it says
by WHHJR on 2019/09/10 22:05
This is a well designed app that has a nice look and feel to it, easy to navigate and enough features to make it a worthwhile application to have on your iPhone. No advertising and just an overall low maintenance app that you will forget is installed on your phone until you need it. Some handy features like the Vault where you can “hide” pictures, documents or phone numbers. It does not offer a backup for your phone but does have the ability to encrypt the file you would include in a backup, a feature where it can track a lost iPhone, sound an alarm to help you locate a lost misplaced phone and a neat feature where once the phone battery is critically low, the app sends up to the McAfee Website a location so that way if the battery does die and you have misplaced your iPhone then it could potentially have the last location you may have left the phone. Best of all its free
VPN turns phone into a paperweight.
by Josh McClintock on 2020/10/05 14:23
Enabling VPN restricts my ability to navigate the App Store, other apps and websites through safari. This is new since ios14. When can this problem be fixed? I tried to reach out to support to express this issue. You email through the app. Done? Not quite. You will receive an email back stating if you have issues, reach out to this website. Go to the website, they want you to check the community. You select contact support it takes you to another page to check your issue with the community. You select contact support it takes you to another page to check your issue with the community. You select contact support it takes you to another page to check your issue with the community. You select contact support it takes you to another page to check your issue with the community. I don’t want to solve the Sphinx Riddle. I just want to contact support I just want to report an issue with having VPN enabled. Once it’s enabled, apps won’t refresh their feed, websites will not connect to their server, even the App Store by Apple can not connect. All of these issues started with the latest iOS 14. I paid for a years subscription and now it’s literally going to waste. Why don’t you just toggle the VPN you ask? The VPN toggle turns itself back on almost randomly. Sometimes I’ll get an hour of doing what I need sometimes less than five minutes before I see the VPN on the top of my screen magical appear, uninvited.
Great app! Issues with Apple CarPlay/VPN. Help?
by jbabyvalentino on 2020/03/01 18:31
Great app, but I am experiencing issues. I have an iPhone 11 and have the latest version of iOS installed. I am having issues with the McAfee VPN/Web Guard and my Apple CarPlay radio. While everything works fine with the radio (connected via USB), I cannot use Siri if the VPN/Web Guard feature is on. It is extremely inconvenient to have to turn on and turn off the VPN. Especially when I enter a public place where I have previously connected to WiFi and my phone auto-connects to the WiFi connection. An example of my main issue would be something like this: I am driving in my vehicle and I decide to use Siri with the voice control button in my 2020 Kia. I say, “Please call Dad.” Siri will show on my CarPlay radio that it is trying to process my request and then states that, “Siri requires an internet connection.” I am using my Sprint 4G data the entire time while I am driving and the VPN is on. If I turn it off, no problems. I enjoy this app and I am paying $9.99 monthly for it. I would hate to search for other alternatives. Could you please tell me if you know anyways I can resolve this issue? And if not, could McAfee possibly look into fixing this? I’ve searched online and I have seen that many others are experiencing the same problem. Thank you!
Protection needs some fine tuning
by Katintransit on 2020/09/19 13:05
This is a great app to have, since I am always on the internet, and using my Bluetooth headphones for study. The only issue I have is that this app can stop protecting at any given time of the day. If I have safe web and WiFi protection on, they should stay on. I shouldn't have to go back into the app to check and see if both are green. It has become a bit daunting to keep having to go back and check and see if my app is still Protecting me when I had already checked the boxes to do so. This app can throw itself out of protecting you, leaving you unprotected for a period of time until you go back and check. I think you need to fix that bug. If we click on each feature to protect us, it should stay that way all day, unless we go in and uncheck it ourselves. Yesterday I had my Bluetooth, and I had all the protection on, and when I went back to check my Bluetooth, someone had come onto my Bluetooth as another device, trying to get access. That is not supposed to happen if I'm protected. When I went back To the app, which was protecting me prior, it had shut my protection off. Please fix this bug. Other than that complaint it's a good app, but it needs fine tuning. Thank you
McAfee App Sent Phishing Message
by Beekeeper911 on 2018/08/10 18:53
I received the following alert from the McAfee App, that my Wi-Fi was under threat & I should disconnect - “1 threat found. Scan complete. [(MY WI-FI NAME)] - Your personal info is at risk, Disconnect Now!” I was uncomfortable about this message using my Wi-Fi name in a pop up, so I called McAfee & they were unaware of why this message was sent. That Representative told me that it was a Phishing attempt & to disregard the ‘email’! She sent me to Technical Support, when I explained that this alert came from the App. Tech Support was also unaware of this message, but after speaking to someone, ran me through disconnecting & reconnecting my iPhone from the Wi-Fi. As I have not had Wi-Fi trouble, there was no reconnect issue. But then, the tech told me that my PASSWORD was weak (it is very strong) & that I should change it. This felt fishy to me. I tried to tell the McAfee Tech that they should check to make sure THEIR APP hadn’t been hacked. I did not feel that they understood. I then called AppleCare to report this. AppleCare does not have an avenue to contact developers about such issues. I am hoping that McAfee will read this review and check their system. I am trying to be helpful here, and I see that someone actually responded to a previous concern.
Great! Except....
by skulivan on 2018/11/10 00:56
I really like the McAfee Security however, there are some very annoying issues: 1) when protecting more than one device a) had to install several times on each device to get that device to show up in my list of protected devices. Also, the labels aren’t the same as the names I gave them 2) Account homepage still lists duplicate devices when you get a new subscription-still haven’t found a way to delete the devices from expired/previous subscriptions Overall, the actual product is the best in my opinion. Although it takes a bit of finesse to get things organized so you really know your devices are protected using the exact same subscription and its parameters. McAfee needs to streamline this process and let people know to install the software on your Pc FIRST. Then from that Pc, send msgs to your other devices. This way all/everything is in the same place to be administered. If you do not do it this way, it’s all confusing and your list of protected devices won’t be right.
So Far So Good
by Cap_Mag on 2019/10/29 21:33
I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.
Performance
by caryleb60 on 2020/11/15 13:46
This is an extremely important app tool as most people use their smartphone as they previously used a computer or laptop. The value of our personal information becomes even MORE important changing solely to a smartphone for either your main online needs or your SOLE online needs. Do get online on ANY device without McAfee Security. I was a Norton user and even though I am very tech savvy, I had data compromised. I will NEVER use Norton again. I have had McAfee for some years now and haven’t been compromised with my personal information once. Actually McAfee is very aggressive to help me navigate websites and warn me to websites that I never knew exposed my personal information no matter what settings I used on my Apple phone and their security settings, and my HP computer and Microsoft security settings. I can’t myself believe the large difference and the confidence I gained after I started using McFee products.
Great Mobile Protection
by kerrickmc on 2020/07/09 16:09
In this day and age I must have protection for my phone that cost over well over $1,000 dollars and I use more as a total communication and information and entertainment portal than just as a “phone”. The constant threat of apps that are great to use but are in existence only to gather information off of my phone or to perform other nefarious acts through access to my phone and basically to me and my information is exhausting. To even think I could begin to address myself is ridiculous and would see me and most people just running away and starting to watch Netflix or TikTok to just forget about or distract myself from thinking about. I delegate at work to specialists. I know Mcafee from the years and years they have protected my computers. I choose to have the best protection on my great iPhone. 5 star protection from a 5 star company in this highly dangerous age. Thank you Mcafee
Can’t control background scan or request Signature updates
by cf67polv5 on 2019/08/30 15:14
App Settings have no background scan control. After executing an on demand scan there is, in my opinion no reason for additional background scans especially when the device hasn’t even been in use. If it had background scan controls it would be appreciated. I shut off background activity in iOS and scanner settings but it runs background scans anyway. A waste of battery charge. Also there seems to be no way to request a manual. virus signature update. If it had these capabilities I’d give it 5 stars but without some user control I can only give it 2.
Media vault poorly designed
by Uber Pool Hater on 2020/05/20 23:06
I know media vault might not be the main feature of this app, but it’s currently poorly designed and difficult to use. When importing photos, if you want to choose recent photos, you have to choose the “Recent” folder which contains all photos in the phone. This takes forever to load, since the app seems to load all photos in the phone at once, when you really just want it to load the most recent few. As a result, to import photos into the app, you need to create a separate folder of the photos you are trying to import, then open that new folder in the app so the app only loads the photos you are trying to import. The idea itself is great, a simple local media vault with no useless and potentially risky features such as cloud syncing. Most of the dedicated media vault apps are offered by random individual developers and can hardly be trusted. Thus a trusted name like McAfee is uniquely positioned to implement this simple feature, and it’s sad that the feature right now is so poorly executed. Looking forward to improvements!
Great app but a few issues
by C00chieSlay3r9000 on 2020/05/26 03:00
Very good app for saving things to be protected. But there are a few weird things with this app. 1) The alarm is disturbing. You guys could’ve changed it to something else than a child screaming. Maybe a high-pitched alarm sound or a option where you can choose one. 2) Media vault is annoying. It says you have to delete every single photo on your device to import photos. It’s annoying for people who like to keep images (like me), just make it optional (like saying “Keep and Import” or “Delete and Import”). Another thing about it is that there is a notification that’s just permanently there saying to delete photos if you denied access. You cannot get rid of it until you delete your photos. (Extra Idea) make a password storage (like media storage) but it has passwords instead (maybe add a option to import from another service like dashlane?). Great app overall but should fix their app a little more.
Great Security App
by PeakA&Pals on 2018/10/09 12:59
This app is perfect. I originally used McAfee to keep my computer safe from malware and it worked quite well. Then I heard of this app. My oh my was it good. It had a safe place for my precious photos, with password lock. And it had safe web, which is a very nice touch. I use this app alongside an adblocker (I use Adguard) to keep my mobile browsing ad free and safe. By the way, you can link your phone to a pre-existing McAfee subscription like the one I used for my PC so you don’t have to buy several of them to protect your devices. I do have a minor complaint though, even though McAfee has a very user-friendly interface, it lacks the ability to have more advance options to specifically target certain things like malware. Plus the app can be a little buggy. Otherwise great app, worth your time. P.S. I am 14 years old. Thanks for reading this. Now get off your phone and go outside!
Dave
by ydoumkmedothis on 2019/03/28 15:16
Was using the free version was very happy then all of a sudden it switched to a pay I am a senior and I loved the free one worked for what I needed limited income here so you would of got a 4 or 5 for the free one but when you want me to pay then you loose points I got a reply from McAfee because they upgraded there vpn the free edition is no longer available I am sad because it was working fine I upped my rating to a 3 star because at least they answered my question. I am sorry to say that I won’t be using there product because its not because I don’t want to it’s just a budget scenario because I have to decide medications or a VPN medications win when you are battling a non curable cancer that they can give you treatments to help control so much for the free edition I was very happy with. I just want to say thank you for your free edition and sorry that I cannot rate the new edition
Latest update removed the VPN feature without paying for a separate subscription
by osugrad85 on 2019/03/21 18:58
I’ve been using McAfee security protection on my home computers for years as it was a provided feature through my ISP. When I got an iPad I was happy that it too was covered by the account I had created related to McAfee’s security protection that was part of my ISP service. BUT, with the latest update of this app, I lost the most important feature ... the VPN. Instead of having coverage through the McAfee security feature provided through my ISP, it looks like McAfee wants me to subscribe separately from my ISP to receive this feature. In fact, when I try to log in to the app, it accepts my log in information and even says that I have a license available. BUT, when I select that available license, the system responds by saying that my subscription has expired and I need to renew it. Definitely a money grab by McAfee and a wonderful way for them to lose their loyal customer base.
Seems like a scam just like all the others
by Shadysgirl66 on 2019/03/16 16:36
I downloaded this app a week ago. It included with the standard free package the safe web VPN. The VPN configured and the app showed I had SAFE WEB and the Ad blocking. Today I downloaded the update. Lost the VPN PROTECTION that went to PREMIUM PAY AND AD BLOCKING TO PREMIUM PAY. LOST THE FREE WIFI GUARD. MUST ALSO PREMIUM PAY FOR THAT NOW. Funny thing is it was not showing in my app updates as a Normal app would for an update. The only reason I saw the supposed update was I went to the App Store to read about a specific feature since once you have the original app downloaded all info in your settings area is minimal and vague. It’s a waste. I believe I was scammed with the original FALSE FREE PROTECTION for a week. It’s a worthless app when they took the 2 above protections away. Really McAfee I expected better of you. Have used your stuff for years. Going to delete most likely and go back to free FYDE. THEIR free protection is FREE and doesn’t change to zero after a week.
Avoid at all cost
by NoodleinUrMom on 2020/06/03 04:11
I just spent 2 hours and 50 minutes of my life dealing with mediocrity and ineptitude. I am being very nice when I only use those two words. The customer service for account management is so bad that you feel like you’re in an episode of Punkd. It’s so frustrating that McAfee may actually kill me with a heart attack. You are sent to India where their employees are very kind and try to help but have less knowledge of the product than the consumer. It’s not their fault but the fault of the CEO CFO COO at McAfee Headquarters in Santa Clara, CA. They outsource to save money not realizing that we would pay a higher price for, at minimum, decent customer support. It is absolutely absurd that purchasing a subscription could be so difficult. It is unacceptable and i will never do business with this company again. I advise you to save yourself from losing years off your life by avoiding this pathetically managed organization.
Great app for security!
by Carrissa Rowland on 2020/05/17 23:54
Keep in mind that this app is NOT a VPN. But it will still keep your security. What it does is it scans your phone/tablet etc for anything that can be dangerous for a virus and such. I have not had any issues with it and it scans your device often reminding you if anything has happened. And I think that this app is a little TO protective because I had it scan once and it told me that I needed to update my phone to the latest version for “the new security”. While that is not really a complaint it is just saying that this app while tell you if anything even resembles a virus or anything. So yeah, great app!
McAfee Security’s
by i dont care now on 2020/06/14 19:43
Done this one other time this before I was with u all Thanks a live saver Thank God “Drivers my game everything going paperless so everyone has too have them computers I’m 60 years old we are paperless I’ve seen more then a few loose there phones in a mixer trucks jobs site’s 🙏 Gods good and I’m going fishing Thanks and Bye. Fishermen have a good day u right it put a nickname for me I have things too Catchy does it 👀 likes present 🎁 I’m justified by having McAfee Security’s too u all that I sure couldn’t do what u all doing great 👍 message was not happy 😃 I’m leaving call me 👻 a grumpy old tuff mother Times like this
So far so good
by Geo Chicago on 2019/07/02 14:10
I like that it’s from a reputable name that’s been around. I’ve had other pic lock apps that disappeared and left their app unsupported. I also love that this app encrypts your locked photo on your phone only - so there is no back up on the cloud or their servers etc. It’s also great that you can turn off Face ID for locked pics and just use a pin. Also great that it does video locks too. And finally I like that it tells you with an alert of a private pic is still in your regular iPhone photos. My upgrade suggestion is to allow users to create folders. It’s hard to see what pics you have there if you can’t organize them the way you want it.
This USED TO BE A GREAT APP
by Info broker on 2020/03/24 04:22
I initially had the live safe product. It was great, and it also covered 5 devices, then the laws changed and mcafee could no longer do some of the scans and many other features...But, all in all it was okay ( 3+) or so. Then my phone carrier switched security apps, from lookout ( I think) to mcAfee, but a different product. Since I had bought a plan elsewhere, already, that was better , I wanted that. Nope, this app, took over, crashed phone, locked up,froze ...it literally over took my product, which was better, instead of what metro forced down my throat. Nothing is included, in this version, it says free, but I am paying for it ,2x, 1 I can’t use with my phone, and 1my phone carrier bills extra for, that you cannot remove , or you can’t insure phone. So , I not going to upgrade and pay more for nothing
No virus or Malware protection
by bcooper767 on 2019/06/25 05:26
This app is great for backing up pics and contacts but that is it. It does not include virus or malware or browsing protection for your phone. I even have the top McAfee software for multiple devices. Bought it so my I phone 7 would be protected. But it does only back up which iCloud already does I also have MS One Drive so it is useless to have on my phone. I was very disappointed that it does not provide antivirus or malware protection for my phone. McAfee should state that upfront.i upgrade to 2 stars because it now will check to see if WiFi you are using using is safe but still now virus or malware check for I phone7 why can’t McAfee work a deal with apple? The advertise that McAfee can be use to protect up to 10 devices including IOS but that is not true.
Always Secure
by H.Rock03 on 2020/05/07 21:05
I believe McAffee is a secure and trustworthy service. However, we recently had a cell phone stolen and we had to use Google to try to tack it. McAffee should have an easy and faster way for customers to search for a lost or stolen device. Perhaps an option available in the app so on a different device under the same security, we could have taken faster steps at locating our stolen device. I’m not sure how you could go about doing that but I’m sure it’s possible these days with technology. Also, I am having issues adding files and photos to my Media Vault.
1803 windows 10 update left me B@@!$ out!
by bigD12356 on 2018/11/12 01:23
All my devices got hacked with bad@$$ mean worm trojanspysomeware after update. I purchased mcafee aftet i got hit cuz microbrains support advised me only use defender...mcafee couldn’t find it after and remove it with their scanners but i have no blame for them, after I started using security no malware at all! Before hand all my accounts from fb to Experian were taken over. To people out there over 40, take these kids seriously when they tell ya passwords are weak, but strong ones get taken too. Pay the year, save 20 hours or more of your time! Do it
Not as good as it was
by Only1Golda on 2020/09/29 19:28
I wasn’t sure what to title this. I’ve been a paid subscriber for a least two years and have been satisfied with the services. I recently updated to iOS 14 and have had issues since, so much that I’ve had to offload the app in order for my other services to function. I shouldn’t have to turn off VPN but I’ve done it to use my streaming services but it miraculously turns itself back on. Web browser also moves very slow. I’ve had a call with customer support so they’re aware of the issue a d I hope it’s corrected soon because I’d like to be able to continue using the service especially since I’ve paid for it. Thank you and have a great day.
Great app but...
by Redraiders0433 on 2020/05/22 04:22
This is a great app and definetly worth having on your phone for protection and its very simple and easy to manage but not sure what’s going on with the app lately where turning on “safe web” is not working. Even after I tap on the icon to turn safe web on multiple times it still wont register it as on-and at times when the icon successfully turns green to mark the safe web as on-once I go back to the home screen it still shows as safe web off.. Not sure how to fix this, I’ve restarted my phone a few times and still no changes...if there is a way to fix this bug that would be great
It’s good but...
by Sarbear.A on 2019/09/04 21:12
Hi so I have had this app for a wile now and it seems to work well but I think that the 4 things it’s supposed to protect you from should all be free and I understand not EVERY thing can be free but some people may not have money for the protection they need.... besides that I accidentally clicked on a virus app and did not know and quickly got off I got on this app and checked if I was ok but resized it only does WiFi and contacts also pics the rest you have to pay... all I’m requesting is that you could make all four free because now I’m worried that I have a virus. Y’all are the only app that I trust to help me all the others are fake .
Great app.
by Jesse6481 on 2020/08/10 13:08
I strongly suggest getting this app. I had it on my laptop and saw an ad for it on mobile, so I decided why not download it. I downloaded it, set it up, it’s great! It takes less then 3 minutes to set up if you have an account, and it’s extremely easy to get the hang of. I also love how you can backup your contacts. I once accidentally wiped all my contacts and realized I had it backed up. So not only is it great for just in case, it also saved me about 250+ contacts. Anyways, this is one of the best VPN apps I’ve ever had and I very much suggest using it.
I consider you one of the best
by fresget on 2020/04/05 21:10
But I had you in my laptop and Mobil till my husband decided to hack every device imaginable and I cannot keep him and his sister from getting in my network that’s how they remotely connect she works in engineering phone company makes it easy I pray to God you can block them from my network as well as my emails I cannot open a Facebook account cause they managed to give a big and close my accounts my brother had past away they stole all my memories from him he died of Cancer ... that was the most painful thing they could have done but God will do for me what I wouldn’t want to do to them ... I hope your app is well worth it I need protection more then ever...
From 5 stars to 1. Very bad marketing move!
by HeadHunter on 2019/03/19 15:06
I formerly gave this app 5 solid stars and a glowing review. McAfee has been on my computers and devices as long as I can remember. Funny, I received a (computer generated) response to my review from McAfee. As a senior executive search professional I know a good move when I see one. Typically I ask, what is missing? I then saw the update for the free version. Unfortunately, I then found other users who are also very displeased with McAfee. There are other free virus / VPNs that can be trusted to work as much as one should expect from a developer. I was about to move up to the paid version of McAfee. I wanted to trust it was really doing the work and see how much better the update would be. They took away the free VPN. Total thumbs 👎 down on that move folks. If you are a major share holder I suggest you insist upon the immediate replacement of your VP of Marketing. Boneheaded move. You have to give to give your loyal customers something more, or the perception of more at the very least, ‘as’ you remove another benefit. Remember class 101? Feature. Benefit. WIIFM. (What’s in it for me?) you took away the WIIFM. Silly move. Reflects badly on the trustworthiness of McAfee.
Doesn’t give you fake viruses 🦠
by ShadowSoldier1328 on 2019/03/08 22:14
I’d like to say I’m only 14 and I don’t have any money whatsoever but all I need to do to see if I have any viruses is to press the scan button. So far for the past 2 years it hasn’t said anything and I haven’t even have had to pay for the protection. I tried 3 different anti-virus software and one of them said that I had 39 viruses and if I didn’t get rid of them in 1 week my phone would be shut down. 3 weeks later it didn’t get shut down. And that’s why I love McAffe, it doesn’t give fake viruses just to make money
Amazing helped me out ALOT!
by Wolfy. K. on 2020/06/17 19:05
I downloaded this on too iPads I first checked on this everything was clear and fine then I checked on a second iPad, and it says that something was wrong and stuff like that with my WiFi it’s not Secure. I started freaking out I kept scanning and scanning it just kept showing the same thing. Then I realized it showed me what to do to help secure it so I did the steps. And checked again everything was clear! This helped so much I would of been lost without this amazing app! Definitely would recommend.
Satisfied
by The Black Ragu on 2018/11/02 04:50
My name is Richard, and I’ve had my home PC for about 10 years. For the first three years, I have no security other than the security provided by HP and Windows, and had nothing but problems being able to get online, was any kind of a efficiency, due to all the bugs and viruses, that had infected my operating system. I’ve had mcAfee total protection for the last seven years, & I’m as satisfied as I can be, without having to spend extra for A VPN, or military encryption software. So thank you very much McAfee keep up the good work👍🏾!!!
Big telemarketing SCAM: Beware!
by HawaiiFiveOguy on 2020/07/06 14:21
I downloaded this app thinking it would be great protection for my iPhones and iPads. As I proceeded to inquire about the in-app purchase to upgrade, WOW — what a HUGE scam! All I tried to ask in their “chat” session was how many devices are covered by the purchase? Some obnoxious third-world moron then asked for all my personal data, I started feeling uncomfortable, and I cut off the chat although he never answered my simple question. Think that ended it? NOOOOOO!!! In one week, I’ve received 68 calls so far — 68 — wanting to “follow up” on the discontinued chat! Luckily, I’ve blocked them, BUT THEY STILL KEEP COMING! I deleted the app, but these criminals KEEP CALLING!!! Please, Apple, do something about these telemarketing ghouls at McAfee! This is totally wrong! I’d never buy this app now, NEVER, NEVER, NEVER!!!
Why do we need to pay
by we should not pay on 2020/04/02 01:08
Why do we need to pay so are phone are safe I have looked at a lot of app and every one I need to pay for I should not have to pay for my phone safety I get that this is going to help that why I put one star but I’m not shore if I can trust this app even with the reviews and the rating people should not pay for there phones safety because since I have to pay or a free trial that tell me that I won’t work and you want money or that if I want to have my money for needed thing I have to pay for my phone safety that why I’m righting this I believe that if I put this do that you can have full stars and phones can be safe this is why I will not get or use a app to protect my hone that I need to pay for thank you to any one how reads this.
Works great and keeps my phone protected
by The Banker Man on 2020/11/29 22:13
The McAfee app works great on my iPhone 11. The VPN is peace of mind that my activity is secure. I was concerned that this app might slow down my phone but I haven’t noticed any performance issues and my phone works like is always did before installing the app. I browse the web, use social media, send and receive emails, and use a lot of apps while on WiFi without any issues. I bought the annual subscription to protect my phone and computer and it is well worth it.
No customer service that’s helpful
by Bert Hannah on 2019/10/27 13:02
The app works great until you have a problem. When I tried to contact customer service, the person that answered was hard to communicate with because English was not there primary language. I ask for someone in the USA and was told they couldn’t do that. The second call I did get someone in the USA but they couldn’t help and needed to transfer me to a supervisor, I ask to please only put me with someone in the USA. I could barely understand them because they once again had very bad language and hung up out of frustration. I then tried using social media (Facebook) and did get a reply the next day, FROM ANOTHER COUNTRY. So now I’m paying for a service I can’t use and McAfee really doesn’t care. PLEASE READ ALL THE REVIEWS BEFORE YOU SIGN UP FOR THIS SERVICE. Hopefully this will help anyone considering this app. Personally, I have gave up. Update, October 27th now. Still not getting the service I purchased. Don’t get this app. They will take the money, sent automated replies and not fix the problem. Do a search for top VPN, you won’t see this even on the list. Much less top 100......
Best. App. Ever
by Fuzzsheel on 2020/10/29 02:36
So this may sound dumb but all of the games on my phone kept crashing. It was so weird and I started to worry that I had a virus. I downloaded this app to scan for any, and there were none. But, the really cool thing was that it told me that my software needed to be updated. My phone hasn’t sent me a notification so I didn’t know. Not only did this app help me make sure that I didn’t have a virus, it helped to make sure that my phone’s software was up to date. Pretty awesome app. Five stars
Got Issues Big Time!
by Howardonado on 2019/01/22 07:35
Your McAfee Security software for my iPhone must be a joke! My scan notes state that despite my phone's software is not current as it ought. Also noted that my home button fingerprint control is not being actively used! The scan notes that these 2 Issues should not pose a Security threat to my device! Really? My McAfee app has obviously been compromised by my uninvited cybercrime low lifes. I doubt you will get this feedback. Get back to me if you have any suggestions for me to remedy this matter. I plan to report this to the US FTC as soon as i can do so. Howard Carver
Mistakenly installed under my name. Need to uninstall
by Tech-Challenged customer on 2020/05/06 01:23
I need to uninstall it under my name—Louise Baumgart. Mistake I need it to be installed on my device under daughter-in-law’s name, Kimberly Baumgart, as she already paid for it and is sharing it with me asa family member, which is allowed. I am 77yr. Old with limited tech knowledge or skills, due to poor eyesight and hearing. If you could please help me straighten this out. My son, John Baumgart and wife Kim are contacting you about this. Help, please. Thanks!—Louise Baumgart Technology-challenged
Love it!
by 😜silly girl 🤣 on 2019/09/29 20:11
So a little bit ago I got a notification(not from this app) that said I had 39 viruses! I couldn’t believe it, I shut my phone off and turned it back on, went to settings and cleared all safari history(I got the notification while on safari). After that I downloaded this app to see if it worked and it did. I am now using this app as to not have that same problem again and so far it’s worked. Thank you!
Initial concerns
by Bigdud73 on 2018/11/06 09:45
So I just recently installed the app and created an account (less than 2 weeks ago). So this is just an initial review. My first concern is you expect me to I trust you with my security but you can’t process special characters in passwords. That is a serious oversight that must be addressed immediately. Besides that glaring flaw things seem to be running smoothly. The program doesn’t seem to slow down my phone; I like the fact that pictures are encrypted but not backed up to the cloud. The built in VPN feature is also very convenient. Please address the password special character limitation.
Not what I expected
by CoFeMomma on 2018/07/15 16:42
I subscribed to the 5 Device Protection Plan for our family PC, and all of our mobile devices. When I added my phone, it took me to the App Store to download the McAffee App. Before downloading the app I made sure to read thru to make sure my phone was compatible. The app says it is compatible with all iPhone iOS devices, so I started the download. When the app opened, it looked nothing like the preview on the App Store. There is no scan button at all. Then I find out that Apple doesn’t work with other antivirus programs so I basically paid for a plan I don’t need. I will still keep my subscription, I will just downgrade to the basic PC plan.
Subscription
by pompom1949 on 2020/11/04 19:25
I purchased an all access subscription and added my pc, my cell phone and my husband’s cell phone years ago. I’ve been renewing my subscription every time it comes due. I’ve had mobile security for at least 10 years if not more. My husband’s Facebook account got hacked last week so I called McAfee and was on the phone for two hours which included chat (got disconnected) and then called a tech that I could barely understand (no offense, but I can only understand regular English but not English with a heavy foreign accent). I was finally told that my All Access account doesn’t cover my iOS devices. I am so upset because I’ve been paying for this for years. Not happy at all!
Absolutely the WORST
by Gemini 💋 on 2020/08/21 16:16
I purchased the plus plan for the year and the subscription didn't upgrade to my phone so I had to contact customer service. The customer service is a third-party company which has the worst phone connection and the worst internet connection, it kept disconnecting while I was talking to the customer service rep (on the phone and online). When the 'PLUS PLAN' finally upgraded on my phone it completely slowed it down restricting access to my server and to most of my other apps. I had to turn off the app in order to contact the customer service again to figure out what was going on. They couldn't figure it out so I got a refund - so stressful. NO STARS DESERVED
Cannot access VPN Wifi Guard
by Zofia.P on 2019/05/18 12:37
After running a scan it determines I need to run the VPN for the WiFi hotspot that my device is connected to. However it apparently is already on as I have the VPN tag near my wifi bars but the app doesn't recognize that it's been turned on as pressing the "Turn on VPN" button doesn't function as intended. The status of the scanner still says to fix the problem. The only way is to trust this wifi network which I do not want to do. I'm not sure if it's actually working or not.
Safe web
by foot throttle on 2020/10/01 12:43
Turned on safe web, big mistake. Safe web activated vpn without my knowledge. With vpn on my phone could not do web searches and apps were very slow to load. Called at&t and they could not fix. They thought the phone had a hardware issue. Got the phone replaced, same problem, little or no internet. Went back to at&t, it took three personnel to figure out that vpn should not be on. Turned it off and phone was fine. A few searches later vpn was back on. Had to go into settings and disable vpn info put in by the mcafee app. Cost me a lot of money to replace a phone that was fine. Kind of surprised that I accidentally paid to have my phone messed up.
Very efficient and effective. I have used it for years
by Suzifemme on 2019/03/02 16:30
My only issue is that I receive notifications throughout the day. It is distracting. If the scan finds no problems I prefer to not be bothered. On the hand I have been notified about problems I was not aware of. I was on a public wi-fi, or somehow I got switched to an unsecured safe web. I really appreciate being informed of problems so quickly. Try this app you will not be disappointed.
Can’t “turn on wifi guard “
by 3769tcp on 2019/11/09 18:35
When I am on a website that app says is not secure it says to “turn on wifi Guard “ butthere are only two options “trust the website “ or “disconnect “. There is no Wifi Guard option anywhere. However when I am on the unsecured website I can turn on “safe web” which then allows me to turn on “VPN” in the iPhone Settings. It still says the website isn’t secure and to turn on wifi guard.
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Description
mcafee mobile security is the ultimate privacy protection for your device. Any time you connect, you can stay protected and maintain your online data’s privacy with McAfee, the most trusted name in online security. Staying connected has never been more important, whether you want to get in touch with friends online or keep up with the news. Any time you connect online, Mobile Security privacy protection suite will stop incoming threats, secure your Wi-Fi and back up important content. Get the ultimate peace of mind while shopping or keeping in touch with others. Download and enable the app to instantly protect your device with a VPN, System Security Scan, Secure Wi-Fi Scan, Anti-Theft Protection, Safe Web, Media Vault & Contacts Backup. MOBILE SECURITY’S FEATURES System Security Scan Secure Wi-Fi Scanner Anti-Theft Protection Media & Photo Vault Contacts Backup WiFI Guard VPN** Safe Web** FREE FEATURES System Security Scan - Detect unsecured Wi-Fi hotspots, Wi-Fi attacks, and out of date Apple iOS. Secure Wi-Fi Scanner - Analyze networks for security. - Wi-Fi alerts when you connect to unsecured hotspots. Media Vault - Hide private photos in a locked photo vault behind a secure PIN. - Protect personal photos and videos. - Open Media Vault quickly with Touch ID or Face ID. - Photo sessions are automatically encrypted in the photo vault. Anti-Theft Protection - Find Phone feature for lost devices using a GPS tracker. - Activate a remote alarm to locate your lost or stolen device. Initiate an alarm from your Apple Watch. - Improve the chances of locating your lost device by saving your location when battery is low. - Secure your private media if your device is stolen and use the app to catch the intruder. - Receive an email with a photo of the intruder and your device's GPS location. - Remotely wipe contacts and clean your device if your iPhone or iPad is lost or stolen. Backup Contacts - Backup contacts automatically through the McAfee Cloud and recover contacts from your lost or stolen device. ** Premium PLUS Only Unlimited Wi-Fi Guard VPN - Unlimited Wi-Fi Guard VPN protection to defend against unsecured public Wi-Fi hotspots. - Remove geo-restrictions and establish an IP Proxy for secure browsing. - Maintain web security and access geographically restricted content. - Browse safely on unsecured public Wi-Fi with a private, secure Wi-Fi hotspot. - PLUS package comes with all standard and free features. NEW – Premium STANDARD Only Safe Web - Prevent online threats through the secure browsing utility of Safe Web. - Safe Web alerts you when browsing malicious websites, protects you from phishing or ARP Spoofing and helps to keep your personal data, photos and videos private. - STANDARD package comes with all free features. mcafee mobile security PREMIUM Info: - 7-day free trial - no commitment; cancel anytime - Payment will be charged to iTunes Account at confirmation of purchase - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period - Length of subscription: monthly & yearly - Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal - Subscriptions may be managed by the user and auto-renewal may be turned off by going to Account Settings after purchase - No cancellation of the current subscription is allowed during active subscription period - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription. Privacy Policy: You can view our privacy policy and terms at https://www.mcafee.com/consumer/en-us/policy/global/legal.html COPYRIGHT & TRADEMARK McAfee, the McAfee logo are trademarks or registered trademarks of McAfee LLC or its subsidiaries in the United States and other countries. Copyright © 2020 McAfee LLC
This app not so good don’t get it.
by Brunswick Redident on 2020/12/03 10:16
Doesn’t provide live updates or real time threats.
Awesome
by X1702 on 2020/12/03 07:33
This system it seems is the best yet, simple to understand, effective and easy to use.
Does little
by jr1111222 on 2020/12/03 03:38
Unless you by end of the upgrade the free one does such a little bit of anything it’s really not worth the time or the space on my equipment
Great app
by yfzyxufxugcig on 2020/12/02 16:19
Easy to use and it works as it should!
Not great
by jerryoli on 2020/12/02 12:56
App keeps stopping
Membership:
by ozzvaz on 2020/12/02 10:28
Been a member for over 10 years, so far so good.
Not for me
by farrenis on 2020/12/02 03:23
Not much help to a ios-smart phone unless your going to use it for constant source of vpn. Even when i force my pc on another wifi network, next thing i know its running up all my data with my phones much slower wifi.
Protects by blocking everything
by J17xy on 2020/12/01 23:05
Safe Web blocks incoming messages, makes websites take forever to load and even blocks music streaming. So you want to turn it off all the time - except it keeps turning itself back on. Useless.
Excellent
by CTPoissant💯 on 2020/12/01 21:20
The hackers that I experience for over six months using only just a small mobile protection upgrading it was worth every penny! The software is is top top of the game
Slows down phone and makes unusable
by SummerVulpes on 2020/12/01 19:36
Not sure how good this is, because I can never actually test it with how slow my phone moves when it is on. Can’t see photos people send to me, emails don’t come thru, App Store is blank. It is so good at stopping viruses and hackers, it completely stops you from using your phone. No issues if you don’t use it.
McAfee
by Earl X on 2020/12/01 18:55
Great APP
Hate it!
by CO98 on 2020/12/01 17:18
For a whole year I thought my renewal was working. Come to find out I have to jump through hoops to activate my renewal and after an hour I can’t even figure out how to do it. Why did it have to be so hard. For a whole year my money has been wasted. I have a new hate for mcafee.
Unhappy customer!
by unhappy macfee customer on 2020/12/01 04:08
There is no settings on this app to allow you to cancel subscription
⭐️⭐️⭐️ ⭐️⭐️
by kornbtead on 2020/11/30 21:25
Great app , if only they would all do what they say they were capable of
Very good
by Took away my names on 2020/11/30 13:40
Thanks for every.
It’s nice
by vpn dog lover on 2020/11/30 06:05
Is use this on both my phone and my pc and it’s good
Great app to protect all of my devices
by Jocdahlstrom on 2020/11/30 03:51
I really like the app and how simple and safe it is!
Refferable
by WorldinAworld on 2020/11/29 23:16
I wish there was more functions with the unlimited plan, like verbose details of security status such as the dangerous connections that were blocked, and how to retrace them to their source.
Works great and keeps my phone protected
by The Banker Man on 2020/11/29 22:13
The McAfee app works great on my iPhone 11. The VPN is peace of mind that my activity is secure. I was concerned that this app might slow down my phone but I haven’t noticed any performance issues and my phone works like is always did before installing the app. I browse the web, use social media, send and receive emails, and use a lot of apps while on WiFi without any issues. I bought the annual subscription to protect my phone and computer and it is well worth it.
Top Notch Secutity
by Iphone11max on 2020/11/28 18:42
This app is free. It’s an anti virus for internet services. Works well in Apple device with Ups working from home it keeps your internet and WiFi safe from hackers and or cyber threats. With confidentiality being a must in personal information customer information and such the soft is trustworthy and reliable .
y a y
by hihihihihihihuih on 2020/11/28 18:04
So i was looking through safari and it said i had 10 viruses and i kinda believed it so i downloaded this app and said everything is good so yeah thanks a lot i got so scared.
Internet issues
by mr.melgar on 2020/11/27 23:57
Problems connecting to the internet when vpn is active.
I wish I could talk to human being
by w G Wood on 2020/11/27 14:18
Service is not good when the only help you get is to read. I am completely frustrated and close to tears. A product is only as good as their service.
Does not perform
by E11nph0n3 on 2020/11/27 00:16
Does not perform as I expected to be from a trusted name
Very good
by Shahram135757 on 2020/11/26 20:12
I enjoyed
Great protection
by 1clanky on 2020/11/26 12:56
Safeguarding
Malware infiltrated my email and sent from my iPhone
by alwaysrightlove on 2020/11/26 02:19
I purposely downloaded McAfee Mobile to protect my iPhone but I have had a couple of phishing and malware attacks. I thought the software was meant to protect against such issues. Very disappointed.
Why doesn't vpn stay on like i'm paying for????!
by arcandosphinia on 2020/11/25 23:14
How do i get thru to you people?can you do something.i have to activate safe web ---vpn --- oh yes - how do i remove the rating star!!! Do something will you (can you) ARE YOU! I dont think so). I will try another way- later^DON'T TEXT BACK TIL YOU HAVE FIXED THIS PROBLEM!!!!!!!!!!!!!!!!!!!
NothingsiMicrosoft locked out of my laptop TPI is worthless
by smak4 on 2020/11/25 20:45
I hate Microsoft. I was without my computer for more than two months. When I got back on line the Computer had an automatic upgrade with new Word andExcel That I don’t understand and the two person integrity (which I do NOT want) took away my photo identity and consistently makes me change my WRONG (No they are NOT wrong) passwords and makes me change them Again almost every time I tried to get online. Go to My account???? How can I when I can’t log on
No issues
by Q'plah! on 2020/11/25 12:49
So far so good
(Idk-)
by kittyfan Savannah on 2020/11/24 20:10
Hi. I am a new user to this app. I got a notification saying that there were 2 viruses on my phone. So I decided to download this app. When I scanned, it said everything looks good. Is this something about the app, or was the notification lying? Thanks for your service.
Best protection ever
by Capt Hurdle on 2020/11/24 17:04
The new McAfee, keep my system clean and updated
good but having issues forced Shut down
by itachi uchiha amv on 2020/11/23 17:00
The app keeps forcing to shut down on my iphone 8 and i'm not sure why but take a look at it. and see if we can fix my problem. thank you McAFee
Upgraded to 10 devices from 5 for 2 years. Only shows 5 and still shows expires
by cookeint on 2020/11/22 23:39
2-10-2020
Good app but...
by Iron springs on 2020/11/22 16:04
I like this app, but it won’t work in Landscape format on an iPad.
Red dot
by Raquel smith K :) on 2020/11/22 06:13
Is there supposed to be a red dot?
BEST
by Milo2445 on 2020/11/22 01:08
I have been computing for 37 years and have used about every security setup you can buy and for me this is the best one I’ve ever used. Thanks for this and have a safe and happy holiday season. MILO
Causing conflict with Apple iPhone security!
by Hello big Joe on 2020/11/20 18:44
After downloading Mcafee on my iPhone I get “weak router settings “ I called Comcast about router settings and they say it conflicting with Comcast security.My router settings are good.!
Security
by Tiger 1956 on 2020/11/20 15:51
Very awesome security. Thank you.
Junk
by clary66 on 2020/11/20 14:35
This doesn’t work
McFee protection worth every dollar m
by whattfjusthappened on 2020/11/19 23:28
Security is a must these days for any online device because of how much information is exchanged. People make it their job to steal your information, so you need to hire the equivalent or better. Mcafee, founded the legendary prodigy John Mcafee will turn the tables’ tynmfd
MacAfee Plus Wifi Guard Issues
by Auny567 on 2020/11/19 19:51
Great app, it works fine with covered devices. However, after updating the app yesterday, it only covers one device. McAfee Plus WiFi guard is supposed to cover how many devices? If it covers more than one device, please help me fix the issue. Thank you- Wendy.
THE VPN KEEPS BREAKING?!?!?
by Tom_In_AZ on 2020/11/19 04:51
Please tell us of your bug fixes when updating the app, it’s not fair to us when we are hoping that something is fixed. I’ve used this software for a couple of years now. It normally works well but right now the VPN continually breaks and doesn’t allow any data traffic on Wi-Fi or 4G/LTE/5G. Every time I turn the VPN off it turns itself back on and it’s still not working. So every couple of days I get frustrated and uninstall the app and I wish it would just work right. This happened on my iPhone8+ and now on my new iPhone 12.
Excellent tools
by Terry590 on 2020/11/18 19:48
Thanks Mcafee for protecting my devices 24/7 Terry,OKC,Oklahoma
IOS software update warning
by Yuki Saito on 2020/11/18 02:33
It has no updates but it keeps reminding me to update? Seems like 100% incorrect . How do we trust this software if it keeps making this level of error. Have you validated this software?
Consultant
by Big Guy.. on 2020/11/17 17:12
Great ...
Was free...
by oldweathercannelisbetter on 2020/11/17 16:28
VPN was free, not any more. Safe website, was Free, now you have to pay for it. They have upgraded their system and you have to pay for it.
Malware Protection
by SeniorFishy5280 on 2020/11/17 15:45
I’m always paranoid about my phone being infected with malware even though it’s ridiculously hard to get it infected as long as you don’t click on phishing links, scam pop-ups, etc. So it’s nice to know that I don’t have to pay and that there’s a free app that will let me know if something has infected my phone.
It@virus
by ativirusplz on 2020/11/17 09:21
Viruses
COMPLICATED
by MEOFF2 on 2020/11/16 17:02
Spent several hours trying to get this to work. Tech support is a waste of time. Transfer from one to another then when a situation comes that is difficult it’s “sorry, connection lost”.
Safe on the web
by fishing1973 on 2020/11/16 14:58
I have been using McAfee for over 20 yrs and never had problems.
VPN service is worthless
by unkown12u2 on 2020/11/16 04:15
While I do enjoy the extra layer of security from McAfee on my iPhone, I don’t enjoy the VPN service. The VPN servers always seem to be overloaded which causes anything requiring data service (internet) to severely lag, or not load at all. Unfortunately no matter how often you disable VPN, it always turns itself back on -> even if your settings disallow. McAfee, please improve your servers and application. If this keeps up I’ll end up removing as iOS does pretty well itself and there are other capable vendors.
Safe browsing
by "VERY STRESSED!!! on 2020/11/16 00:59
I installed this app and I thought it would do more although I am new to IPhone and still learning..... BUT.. When I had safe browsing on, none of my apps would load... so.. had to uninstall it...Not the app for me.!!!!
Safe browsing cause my phone connection problems
by Jrodny13 on 2020/11/16 00:24
The safe browsing is causing my connections to the internet not working
Some Suggestions
by TedRoberts777 on 2020/11/15 23:17
Hi my suggestion is the ability to create S/MIME certificates for your personal or business emails. Also I’d love to see the web feature of Identity theft protection and WiFi hotspot Guard put into the app as well when you have a Paid for Total protection or even all Access Protection or the whole home security featured with certain routers.
Where’s the “scan” button?
by $&@41970 on 2020/11/15 21:40
Terrible app!
Has to delete
by Julie57123 on 2020/11/15 20:49
After 3 days of use my iPhone 11 Pro Max slow down rapidly. If you turn on the cell phone recovery the app use your location and is in the background —so it drain your battery faster. After I deleted the app my system is back to normal. I hope they read this and fix the problem
Safeweb Issues?
by stormspotter4u on 2020/11/15 17:35
When safeweb is enabled it doesn’t allow browsing...like there is not internet connection? I have the latest version of the app 4.3 and have the latest iOS update.
Performance
by caryleb60 on 2020/11/15 13:46
This is an extremely important app tool as most people use their smartphone as they previously used a computer or laptop. The value of our personal information becomes even MORE important changing solely to a smartphone for either your main online needs or your SOLE online needs. Do get online on ANY device without McAfee Security. I was a Norton user and even though I am very tech savvy, I had data compromised. I will NEVER use Norton again. I have had McAfee for some years now and haven’t been compromised with my personal information once. Actually McAfee is very aggressive to help me navigate websites and warn me to websites that I never knew exposed my personal information no matter what settings I used on my Apple phone and their security settings, and my HP computer and Microsoft security settings. I can’t myself believe the large difference and the confidence I gained after I started using McFee products.
New customer!!
by J Row's Drea🥰 on 2020/11/14 14:05
This is the first time I sign up for McAfee and so far the only issue I have is that now my IPhone 11 has a hard time switching over to my data or wifi as well. I have to turn off the VPN and wifi when I leave my house... it’s very agitating!
Not protected
by lighthouse_queen on 2020/11/14 04:04
Too often I get a message saying “good your mcafee is back online. So to me that means there are times when my device is not protected... and this coverage cost way too much for that to be happening.
Good app. But I have a question.
by idontwantmynameinpublic on 2020/11/14 02:25
The app is really good, I have it on my iPhone. I was trying to get it on my iPad but it won’t let me, I know that you can get it on your iPad so I was trying to get it. I think my iPad has either a virus or just stopped working for no apparent reason. Not 100% sure what to do, no apps I’ve tried to get on my iPad have been working so I’m just wondering what I should do. But on my phone so far it’s been really good :).
I will not renew
by photogirl516 on 2020/11/13 22:23
I just clicked on a pizzeria website and got sent to a porn site. I have safe web enabled and it did not give any warning. I am angry. There is also no way to contact Mc Afee to tell them about this.
My photos
by Rockos Grandma on 2020/11/13 21:17
Y’all need to add “Frequently Asked Questions” to your pages. My phone keeps asking for access to more of my photos...why?? I keep clicking “no”, then some of my security features mysteriously get turned off every time. Why???
It is always out of date
by fisheye208 on 2020/11/13 16:41
Why I need to cancel and it is not clear how to cancel
Doesn’t work
by jay4118 on 2020/11/13 03:41
I’ve downloaded it through Cox 10 times now. The scan function isn’t even included now and it’s not really doing anything. Mcafee says it’s Cox, Cox says it’s mcafee. So I have no protection now.
Love the service
by Colon: on 2020/11/13 01:27
So much like the constant watch alerts regarding my cellphone and computer . Thank you.
Awful support—I’m uninstalling and getting refund
by PenFranklin on 2020/11/12 23:02
I’ve used McAfee many times over the past 30 years and found the product to be always in the top three of the industry. As a systems developer and federal contractor, I have installed their products on thousands of computer systems. This app, as one might expect, also rated very highly. What could go wrong?After downloading and running the app I was immediately put off by it’s portrait-only orientation, rendering my iPad Pro keyboard useless—not a good start, but hey its only minor, right? Non-optional portrait orientation notwithstanding, I forged ahead and on 10/30 subscribed to their Plus service. Apparently there is a twelve day trial, because my account was not billed until today. Since installation and despite my many attempts, I’ve been unable to activate the premium services. Seeing the charge on my account I was prompted to contact McAfee to resolve the activation issue—once resolved, I anticipated installing on my MacBook Pro and iPhone. While it wasn’t easy, I finally uncovered how to reach the 24/7 support promised in my subscription which, it turns out, is online chat—the same and priority as for any other customer or window shopper. After spending 30 minutes queueing through the greeter bot then being connected to a “support” person, to whom I unfolded my woes—yet still with high expectations to have the issue resolved—the chat interface (which at that moment was on Safari on my iPad Pro) malfunctioned—I was able to see my tech helper type questions to me yet, I was unable to reply. After my support guru tired of my non-responsiveness the session was ended. Assuming an anomalous bug in the session, I immediately retried. Sadly, I experienced the same results through four more attempts. Even using my iPhone which, since running the app on the iPad Pro seems to be an afterthought, is presumably their preferred device and OS, I enjoyed the same chat malfunction. Unfortunately, it’s going to take a significant effort for McAfee to again behave and perform like and be a top tier contender.
Horrible
by 122552251442221 on 2020/11/12 09:59
Horrible waste of money
Would NOT load any videos!!
by Jennay0223 on 2020/11/12 02:57
Wanted my electronics to be protected so I purchased the three pack. Downloaded it and everything seemed great, but NOTHING wanted to load fast anymore. Pictures took forever and videos- forget it. Tried restarting, etc. finally deleted the app and everything is back to normal. Waste.
Worst decision ever
by ghostergirl on 2020/11/11 19:32
I have had nothing but problems with every device I was stupid enough to download this onto and have tried to contact support, with no answers back. Internet and wifi pretty much refuse to work since installing and downloading this app.
Great
by Carsharp on 2020/11/11 14:02
Does the job! Having no problems
All it does is “scan” the WiFi connection. Hello, what about my phone ? Stupid app
by Bernecky on 2020/11/11 00:50
Doesn’t do anything except scan your WiFi ?
Best Cyber-Security App
by Konverzions on YT on 2020/11/10 23:10
That’s it. Beat cyber-security app :/
Thank you McAfee!
by Tucson Sandy on 2020/11/10 12:22
McAfee always has our back...good app and contact availability when I have computer questions.
Safe
by Tgrades on 2020/11/09 20:34
I’m not sure how reliable this really is but I know that it makes me feel safer
Excellent app works with Apple Watch
by YGK on 2020/11/08 21:52
Excellent app, works well, very intuitive, works seamlessly with the Apple Watch. A+
Spam virus protection for mi iPhone
by Mr Farrugio on 2020/11/08 21:08
I get the e mail with the code,but I never get the space to entered, thanks
Intrusive
by wtfunbelievable on 2020/11/08 14:39
Tells me WiFi I always use is OK. I really don't need this intrusion.
Yes yes yes
by rottiereb on 2020/11/08 12:55
The best
Best App
by P$ Poppin on 2020/11/07 22:18
Love it
Switched from avast to this
by DaMinecraftPlayerz on 2020/11/07 18:05
So yes I used avast for not so long but when I found this and it said my software update needs installing (which is important considering the fact that software updates can help provide more security on your phone to protect it) I’ve been issuing this app since it’s great!!!
Software Update Message IS Incorrect!
by thhddhvcgu on 2020/11/07 16:37
The phone manufacturer and software monitor when software updates are necessary and when necessary to install them. McAfee may be endangering my safety. I have to rely on McAfee and hopefully this won’t endanger me!
Safety
by 78-mom on 2020/11/07 15:55
Appreciate the security.
!
by Music@Amazon on 2020/11/07 15:19
Great product
Cant stream Netflix and forget about support.
by Nosterzab on 2020/11/07 15:00
Title says it all. Been waiting days for someone to answer my ticket. Finally requested a refund. Wonder how long that will take?
Not a good app
by NikaRose12 on 2020/11/07 04:42
This app isn’t the greatest. I bought the standard version but for some reason safe guard won’t turn on and I try to do a system Scan and it didn’t work. I’m disappointed because I paid the money and the app isn’t working.
Internet
by thisbis my nick name on 2020/11/07 03:02
Too many notices informing me that my internet is safe, very annoying!
Once I figured out how to install
by Ironikwon on 2020/11/07 02:48
Once I figured out how to install and update account, it was easy. I didn’t realize small account link was requesting activation code.
Its honestly very good but..
by Arms_12#2020 on 2020/11/07 01:01
Its awesome i 100 percent like it and its reliable but there isnt enough safety features you would need this and some other app to feel more safer and be safer this app isn't enough.
#1
by blumony on 2020/11/06 22:42
Works great on all my pc’s lap top’s iPad’s iPhone’s . Thanks
Great protection👍
by Joelohboy on 2020/11/06 21:45
Can’t say a bad thing about McAfee I’ve had great success and they protect my networks thank you.
Amazing app!
by D4T0N3GU7 on 2020/11/06 18:26
I found out if I had any virus on my phone! Also helped me from going onto bad websites that would put a virus onto my phone! I tried other apps like this one but they didn’t even work! 10/10 would recommend
A SECURITY SUPER HERO
by Wildbillmarine  on 2020/11/06 17:55
Difficult made simple.
Review
by ja goudeau on 2020/11/06 12:30
I have had your service for years now and can’t say I am happy. I have two laptops and a tower which has McAfee protection that are now useless because they have have some virus. Someone has breached them so I shut them down. This phone was infected and it took Advast and Google to resolve the problem. Now, this program. I can’t make everything work. I can’t get a read out of what it’s doing or done. Yes, I am a unhappy customer. What your the best at is billing me for your service which is not provided in real time. James A. Goudeau
Not much here
by NumbSkull-User on 2020/11/06 09:09
A quick Google search rated this one best for iOS it only cost eight dollars a month that’s about what I got. luckily it’s a free seven day trial and I can cancel I thought I was getting a VPN, a better scan. Actually the scan only took about two seconds and said everything was OK. I didn’t know you could do a thorough scan that fast oh well I’ll try something else I looked into the VPN but thats extra. This one App isnt for me. quid enim vos adepto redde
Subscription
by pompom1949 on 2020/11/04 19:25
I purchased an all access subscription and added my pc, my cell phone and my husband’s cell phone years ago. I’ve been renewing my subscription every time it comes due. I’ve had mobile security for at least 10 years if not more. My husband’s Facebook account got hacked last week so I called McAfee and was on the phone for two hours which included chat (got disconnected) and then called a tech that I could barely understand (no offense, but I can only understand regular English but not English with a heavy foreign accent). I was finally told that my All Access account doesn’t cover my iOS devices. I am so upset because I’ve been paying for this for years. Not happy at all!
Great App!
by Ron14534 on 2020/11/04 18:44
Great Scan Mobile App!!!!
I feel so safe!
by cheese1007 on 2020/11/03 21:51
I got this for my computer and released I can use it for my phone too! So far it has been so helpful and helps feel less anxious about my data and personal info being sold or used. I totally recommend!!
Nice iPhone app that does what it says
by WHHJR on 2019/09/10 22:05
This is a well designed app that has a nice look and feel to it, easy to navigate and enough features to make it a worthwhile application to have on your iPhone. No advertising and just an overall low maintenance app that you will forget is installed on your phone until you need it. Some handy features like the Vault where you can “hide” pictures, documents or phone numbers. It does not offer a backup for your phone but does have the ability to encrypt the file you would include in a backup, a feature where it can track a lost iPhone, sound an alarm to help you locate a lost misplaced phone and a neat feature where once the phone battery is critically low, the app sends up to the McAfee Website a location so that way if the battery does die and you have misplaced your iPhone then it could potentially have the last location you may have left the phone. Best of all its free
VPN turns phone into a paperweight.
by Josh McClintock on 2020/10/05 14:23
Enabling VPN restricts my ability to navigate the App Store, other apps and websites through safari. This is new since ios14. When can this problem be fixed? I tried to reach out to support to express this issue. You email through the app. Done? Not quite. You will receive an email back stating if you have issues, reach out to this website. Go to the website, they want you to check the community. You select contact support it takes you to another page to check your issue with the community. You select contact support it takes you to another page to check your issue with the community. You select contact support it takes you to another page to check your issue with the community. You select contact support it takes you to another page to check your issue with the community. I don’t want to solve the Sphinx Riddle. I just want to contact support I just want to report an issue with having VPN enabled. Once it’s enabled, apps won’t refresh their feed, websites will not connect to their server, even the App Store by Apple can not connect. All of these issues started with the latest iOS 14. I paid for a years subscription and now it’s literally going to waste. Why don’t you just toggle the VPN you ask? The VPN toggle turns itself back on almost randomly. Sometimes I’ll get an hour of doing what I need sometimes less than five minutes before I see the VPN on the top of my screen magical appear, uninvited.
Great app! Issues with Apple CarPlay/VPN. Help?
by jbabyvalentino on 2020/03/01 18:31
Great app, but I am experiencing issues. I have an iPhone 11 and have the latest version of iOS installed. I am having issues with the McAfee VPN/Web Guard and my Apple CarPlay radio. While everything works fine with the radio (connected via USB), I cannot use Siri if the VPN/Web Guard feature is on. It is extremely inconvenient to have to turn on and turn off the VPN. Especially when I enter a public place where I have previously connected to WiFi and my phone auto-connects to the WiFi connection. An example of my main issue would be something like this: I am driving in my vehicle and I decide to use Siri with the voice control button in my 2020 Kia. I say, “Please call Dad.” Siri will show on my CarPlay radio that it is trying to process my request and then states that, “Siri requires an internet connection.” I am using my Sprint 4G data the entire time while I am driving and the VPN is on. If I turn it off, no problems. I enjoy this app and I am paying $9.99 monthly for it. I would hate to search for other alternatives. Could you please tell me if you know anyways I can resolve this issue? And if not, could McAfee possibly look into fixing this? I’ve searched online and I have seen that many others are experiencing the same problem. Thank you!
Protection needs some fine tuning
by Katintransit on 2020/09/19 13:05
This is a great app to have, since I am always on the internet, and using my Bluetooth headphones for study. The only issue I have is that this app can stop protecting at any given time of the day. If I have safe web and WiFi protection on, they should stay on. I shouldn't have to go back into the app to check and see if both are green. It has become a bit daunting to keep having to go back and check and see if my app is still Protecting me when I had already checked the boxes to do so. This app can throw itself out of protecting you, leaving you unprotected for a period of time until you go back and check. I think you need to fix that bug. If we click on each feature to protect us, it should stay that way all day, unless we go in and uncheck it ourselves. Yesterday I had my Bluetooth, and I had all the protection on, and when I went back to check my Bluetooth, someone had come onto my Bluetooth as another device, trying to get access. That is not supposed to happen if I'm protected. When I went back To the app, which was protecting me prior, it had shut my protection off. Please fix this bug. Other than that complaint it's a good app, but it needs fine tuning. Thank you
McAfee App Sent Phishing Message
by Beekeeper911 on 2018/08/10 18:53
I received the following alert from the McAfee App, that my Wi-Fi was under threat & I should disconnect - “1 threat found. Scan complete. [(MY WI-FI NAME)] - Your personal info is at risk, Disconnect Now!” I was uncomfortable about this message using my Wi-Fi name in a pop up, so I called McAfee & they were unaware of why this message was sent. That Representative told me that it was a Phishing attempt & to disregard the ‘email’! She sent me to Technical Support, when I explained that this alert came from the App. Tech Support was also unaware of this message, but after speaking to someone, ran me through disconnecting & reconnecting my iPhone from the Wi-Fi. As I have not had Wi-Fi trouble, there was no reconnect issue. But then, the tech told me that my PASSWORD was weak (it is very strong) & that I should change it. This felt fishy to me. I tried to tell the McAfee Tech that they should check to make sure THEIR APP hadn’t been hacked. I did not feel that they understood. I then called AppleCare to report this. AppleCare does not have an avenue to contact developers about such issues. I am hoping that McAfee will read this review and check their system. I am trying to be helpful here, and I see that someone actually responded to a previous concern.
Great! Except....
by skulivan on 2018/11/10 00:56
I really like the McAfee Security however, there are some very annoying issues: 1) when protecting more than one device a) had to install several times on each device to get that device to show up in my list of protected devices. Also, the labels aren’t the same as the names I gave them 2) Account homepage still lists duplicate devices when you get a new subscription-still haven’t found a way to delete the devices from expired/previous subscriptions Overall, the actual product is the best in my opinion. Although it takes a bit of finesse to get things organized so you really know your devices are protected using the exact same subscription and its parameters. McAfee needs to streamline this process and let people know to install the software on your Pc FIRST. Then from that Pc, send msgs to your other devices. This way all/everything is in the same place to be administered. If you do not do it this way, it’s all confusing and your list of protected devices won’t be right.
So Far So Good
by Cap_Mag on 2019/10/29 21:33
I don’t usually write reviews, but I felt compelled to give my approval for McAfee after having issues with malware and viruses on my company laptop. Working remotely opened my laptop to threats I hadn’t paid much attention to before. I’m not certain how it happened, but going to my company’s website somehow triggered an attack and prompted me to download a fishy looking mock-up of the “new browser” (misspellings was the first red flag). I didn’t proceed, but trying to back out of the browser even was problematic. Thanks to my renewal of the McAfee Anti-virus and Protection Software, all I had to do was initiate a scan and it quarantined and removed the threat within 15 minutes. Unfortunately, the company website is still doing the same problematic prompting and will automatically trigger the process all over again and I have to run the scan again, but I believe that has something to do with the web domain more than with my McAfee protected system.
Performance
by caryleb60 on 2020/11/15 13:46
This is an extremely important app tool as most people use their smartphone as they previously used a computer or laptop. The value of our personal information becomes even MORE important changing solely to a smartphone for either your main online needs or your SOLE online needs. Do get online on ANY device without McAfee Security. I was a Norton user and even though I am very tech savvy, I had data compromised. I will NEVER use Norton again. I have had McAfee for some years now and haven’t been compromised with my personal information once. Actually McAfee is very aggressive to help me navigate websites and warn me to websites that I never knew exposed my personal information no matter what settings I used on my Apple phone and their security settings, and my HP computer and Microsoft security settings. I can’t myself believe the large difference and the confidence I gained after I started using McFee products.
Great Mobile Protection
by kerrickmc on 2020/07/09 16:09
In this day and age I must have protection for my phone that cost over well over $1,000 dollars and I use more as a total communication and information and entertainment portal than just as a “phone”. The constant threat of apps that are great to use but are in existence only to gather information off of my phone or to perform other nefarious acts through access to my phone and basically to me and my information is exhausting. To even think I could begin to address myself is ridiculous and would see me and most people just running away and starting to watch Netflix or TikTok to just forget about or distract myself from thinking about. I delegate at work to specialists. I know Mcafee from the years and years they have protected my computers. I choose to have the best protection on my great iPhone. 5 star protection from a 5 star company in this highly dangerous age. Thank you Mcafee
Can’t control background scan or request Signature updates
by cf67polv5 on 2019/08/30 15:14
App Settings have no background scan control. After executing an on demand scan there is, in my opinion no reason for additional background scans especially when the device hasn’t even been in use. If it had background scan controls it would be appreciated. I shut off background activity in iOS and scanner settings but it runs background scans anyway. A waste of battery charge. Also there seems to be no way to request a manual. virus signature update. If it had these capabilities I’d give it 5 stars but without some user control I can only give it 2.
Media vault poorly designed
by Uber Pool Hater on 2020/05/20 23:06
I know media vault might not be the main feature of this app, but it’s currently poorly designed and difficult to use. When importing photos, if you want to choose recent photos, you have to choose the “Recent” folder which contains all photos in the phone. This takes forever to load, since the app seems to load all photos in the phone at once, when you really just want it to load the most recent few. As a result, to import photos into the app, you need to create a separate folder of the photos you are trying to import, then open that new folder in the app so the app only loads the photos you are trying to import. The idea itself is great, a simple local media vault with no useless and potentially risky features such as cloud syncing. Most of the dedicated media vault apps are offered by random individual developers and can hardly be trusted. Thus a trusted name like McAfee is uniquely positioned to implement this simple feature, and it’s sad that the feature right now is so poorly executed. Looking forward to improvements!
Great app but a few issues
by C00chieSlay3r9000 on 2020/05/26 03:00
Very good app for saving things to be protected. But there are a few weird things with this app. 1) The alarm is disturbing. You guys could’ve changed it to something else than a child screaming. Maybe a high-pitched alarm sound or a option where you can choose one. 2) Media vault is annoying. It says you have to delete every single photo on your device to import photos. It’s annoying for people who like to keep images (like me), just make it optional (like saying “Keep and Import” or “Delete and Import”). Another thing about it is that there is a notification that’s just permanently there saying to delete photos if you denied access. You cannot get rid of it until you delete your photos. (Extra Idea) make a password storage (like media storage) but it has passwords instead (maybe add a option to import from another service like dashlane?). Great app overall but should fix their app a little more.
Great Security App
by PeakA&Pals on 2018/10/09 12:59
This app is perfect. I originally used McAfee to keep my computer safe from malware and it worked quite well. Then I heard of this app. My oh my was it good. It had a safe place for my precious photos, with password lock. And it had safe web, which is a very nice touch. I use this app alongside an adblocker (I use Adguard) to keep my mobile browsing ad free and safe. By the way, you can link your phone to a pre-existing McAfee subscription like the one I used for my PC so you don’t have to buy several of them to protect your devices. I do have a minor complaint though, even though McAfee has a very user-friendly interface, it lacks the ability to have more advance options to specifically target certain things like malware. Plus the app can be a little buggy. Otherwise great app, worth your time. P.S. I am 14 years old. Thanks for reading this. Now get off your phone and go outside!
Dave
by ydoumkmedothis on 2019/03/28 15:16
Was using the free version was very happy then all of a sudden it switched to a pay I am a senior and I loved the free one worked for what I needed limited income here so you would of got a 4 or 5 for the free one but when you want me to pay then you loose points I got a reply from McAfee because they upgraded there vpn the free edition is no longer available I am sad because it was working fine I upped my rating to a 3 star because at least they answered my question. I am sorry to say that I won’t be using there product because its not because I don’t want to it’s just a budget scenario because I have to decide medications or a VPN medications win when you are battling a non curable cancer that they can give you treatments to help control so much for the free edition I was very happy with. I just want to say thank you for your free edition and sorry that I cannot rate the new edition
Latest update removed the VPN feature without paying for a separate subscription
by osugrad85 on 2019/03/21 18:58
I’ve been using McAfee security protection on my home computers for years as it was a provided feature through my ISP. When I got an iPad I was happy that it too was covered by the account I had created related to McAfee’s security protection that was part of my ISP service. BUT, with the latest update of this app, I lost the most important feature ... the VPN. Instead of having coverage through the McAfee security feature provided through my ISP, it looks like McAfee wants me to subscribe separately from my ISP to receive this feature. In fact, when I try to log in to the app, it accepts my log in information and even says that I have a license available. BUT, when I select that available license, the system responds by saying that my subscription has expired and I need to renew it. Definitely a money grab by McAfee and a wonderful way for them to lose their loyal customer base.
Seems like a scam just like all the others
by Shadysgirl66 on 2019/03/16 16:36
I downloaded this app a week ago. It included with the standard free package the safe web VPN. The VPN configured and the app showed I had SAFE WEB and the Ad blocking. Today I downloaded the update. Lost the VPN PROTECTION that went to PREMIUM PAY AND AD BLOCKING TO PREMIUM PAY. LOST THE FREE WIFI GUARD. MUST ALSO PREMIUM PAY FOR THAT NOW. Funny thing is it was not showing in my app updates as a Normal app would for an update. The only reason I saw the supposed update was I went to the App Store to read about a specific feature since once you have the original app downloaded all info in your settings area is minimal and vague. It’s a waste. I believe I was scammed with the original FALSE FREE PROTECTION for a week. It’s a worthless app when they took the 2 above protections away. Really McAfee I expected better of you. Have used your stuff for years. Going to delete most likely and go back to free FYDE. THEIR free protection is FREE and doesn’t change to zero after a week.
Avoid at all cost
by NoodleinUrMom on 2020/06/03 04:11
I just spent 2 hours and 50 minutes of my life dealing with mediocrity and ineptitude. I am being very nice when I only use those two words. The customer service for account management is so bad that you feel like you’re in an episode of Punkd. It’s so frustrating that McAfee may actually kill me with a heart attack. You are sent to India where their employees are very kind and try to help but have less knowledge of the product than the consumer. It’s not their fault but the fault of the CEO CFO COO at McAfee Headquarters in Santa Clara, CA. They outsource to save money not realizing that we would pay a higher price for, at minimum, decent customer support. It is absolutely absurd that purchasing a subscription could be so difficult. It is unacceptable and i will never do business with this company again. I advise you to save yourself from losing years off your life by avoiding this pathetically managed organization.
Great app for security!
by Carrissa Rowland on 2020/05/17 23:54
Keep in mind that this app is NOT a VPN. But it will still keep your security. What it does is it scans your phone/tablet etc for anything that can be dangerous for a virus and such. I have not had any issues with it and it scans your device often reminding you if anything has happened. And I think that this app is a little TO protective because I had it scan once and it told me that I needed to update my phone to the latest version for “the new security”. While that is not really a complaint it is just saying that this app while tell you if anything even resembles a virus or anything. So yeah, great app!
McAfee Security’s
by i dont care now on 2020/06/14 19:43
Done this one other time this before I was with u all Thanks a live saver Thank God “Drivers my game everything going paperless so everyone has too have them computers I’m 60 years old we are paperless I’ve seen more then a few loose there phones in a mixer trucks jobs site’s 🙏 Gods good and I’m going fishing Thanks and Bye. Fishermen have a good day u right it put a nickname for me I have things too Catchy does it 👀 likes present 🎁 I’m justified by having McAfee Security’s too u all that I sure couldn’t do what u all doing great 👍 message was not happy 😃 I’m leaving call me 👻 a grumpy old tuff mother Times like this
So far so good
by Geo Chicago on 2019/07/02 14:10
I like that it’s from a reputable name that’s been around. I’ve had other pic lock apps that disappeared and left their app unsupported. I also love that this app encrypts your locked photo on your phone only - so there is no back up on the cloud or their servers etc. It’s also great that you can turn off Face ID for locked pics and just use a pin. Also great that it does video locks too. And finally I like that it tells you with an alert of a private pic is still in your regular iPhone photos. My upgrade suggestion is to allow users to create folders. It’s hard to see what pics you have there if you can’t organize them the way you want it.
This USED TO BE A GREAT APP
by Info broker on 2020/03/24 04:22
I initially had the live safe product. It was great, and it also covered 5 devices, then the laws changed and mcafee could no longer do some of the scans and many other features...But, all in all it was okay ( 3+) or so. Then my phone carrier switched security apps, from lookout ( I think) to mcAfee, but a different product. Since I had bought a plan elsewhere, already, that was better , I wanted that. Nope, this app, took over, crashed phone, locked up,froze ...it literally over took my product, which was better, instead of what metro forced down my throat. Nothing is included, in this version, it says free, but I am paying for it ,2x, 1 I can’t use with my phone, and 1my phone carrier bills extra for, that you cannot remove , or you can’t insure phone. So , I not going to upgrade and pay more for nothing
No virus or Malware protection
by bcooper767 on 2019/06/25 05:26
This app is great for backing up pics and contacts but that is it. It does not include virus or malware or browsing protection for your phone. I even have the top McAfee software for multiple devices. Bought it so my I phone 7 would be protected. But it does only back up which iCloud already does I also have MS One Drive so it is useless to have on my phone. I was very disappointed that it does not provide antivirus or malware protection for my phone. McAfee should state that upfront.i upgrade to 2 stars because it now will check to see if WiFi you are using using is safe but still now virus or malware check for I phone7 why can’t McAfee work a deal with apple? The advertise that McAfee can be use to protect up to 10 devices including IOS but that is not true.
Always Secure
by H.Rock03 on 2020/05/07 21:05
I believe McAffee is a secure and trustworthy service. However, we recently had a cell phone stolen and we had to use Google to try to tack it. McAffee should have an easy and faster way for customers to search for a lost or stolen device. Perhaps an option available in the app so on a different device under the same security, we could have taken faster steps at locating our stolen device. I’m not sure how you could go about doing that but I’m sure it’s possible these days with technology. Also, I am having issues adding files and photos to my Media Vault.
1803 windows 10 update left me B@@!$ out!
by bigD12356 on 2018/11/12 01:23
All my devices got hacked with bad@$$ mean worm trojanspysomeware after update. I purchased mcafee aftet i got hit cuz microbrains support advised me only use defender...mcafee couldn’t find it after and remove it with their scanners but i have no blame for them, after I started using security no malware at all! Before hand all my accounts from fb to Experian were taken over. To people out there over 40, take these kids seriously when they tell ya passwords are weak, but strong ones get taken too. Pay the year, save 20 hours or more of your time! Do it
Not as good as it was
by Only1Golda on 2020/09/29 19:28
I wasn’t sure what to title this. I’ve been a paid subscriber for a least two years and have been satisfied with the services. I recently updated to iOS 14 and have had issues since, so much that I’ve had to offload the app in order for my other services to function. I shouldn’t have to turn off VPN but I’ve done it to use my streaming services but it miraculously turns itself back on. Web browser also moves very slow. I’ve had a call with customer support so they’re aware of the issue a d I hope it’s corrected soon because I’d like to be able to continue using the service especially since I’ve paid for it. Thank you and have a great day.
Great app but...
by Redraiders0433 on 2020/05/22 04:22
This is a great app and definetly worth having on your phone for protection and its very simple and easy to manage but not sure what’s going on with the app lately where turning on “safe web” is not working. Even after I tap on the icon to turn safe web on multiple times it still wont register it as on-and at times when the icon successfully turns green to mark the safe web as on-once I go back to the home screen it still shows as safe web off.. Not sure how to fix this, I’ve restarted my phone a few times and still no changes...if there is a way to fix this bug that would be great
It’s good but...
by Sarbear.A on 2019/09/04 21:12
Hi so I have had this app for a wile now and it seems to work well but I think that the 4 things it’s supposed to protect you from should all be free and I understand not EVERY thing can be free but some people may not have money for the protection they need.... besides that I accidentally clicked on a virus app and did not know and quickly got off I got on this app and checked if I was ok but resized it only does WiFi and contacts also pics the rest you have to pay... all I’m requesting is that you could make all four free because now I’m worried that I have a virus. Y’all are the only app that I trust to help me all the others are fake .
Great app.
by Jesse6481 on 2020/08/10 13:08
I strongly suggest getting this app. I had it on my laptop and saw an ad for it on mobile, so I decided why not download it. I downloaded it, set it up, it’s great! It takes less then 3 minutes to set up if you have an account, and it’s extremely easy to get the hang of. I also love how you can backup your contacts. I once accidentally wiped all my contacts and realized I had it backed up. So not only is it great for just in case, it also saved me about 250+ contacts. Anyways, this is one of the best VPN apps I’ve ever had and I very much suggest using it.
I consider you one of the best
by fresget on 2020/04/05 21:10
But I had you in my laptop and Mobil till my husband decided to hack every device imaginable and I cannot keep him and his sister from getting in my network that’s how they remotely connect she works in engineering phone company makes it easy I pray to God you can block them from my network as well as my emails I cannot open a Facebook account cause they managed to give a big and close my accounts my brother had past away they stole all my memories from him he died of Cancer ... that was the most painful thing they could have done but God will do for me what I wouldn’t want to do to them ... I hope your app is well worth it I need protection more then ever...
From 5 stars to 1. Very bad marketing move!
by HeadHunter on 2019/03/19 15:06
I formerly gave this app 5 solid stars and a glowing review. McAfee has been on my computers and devices as long as I can remember. Funny, I received a (computer generated) response to my review from McAfee. As a senior executive search professional I know a good move when I see one. Typically I ask, what is missing? I then saw the update for the free version. Unfortunately, I then found other users who are also very displeased with McAfee. There are other free virus / VPNs that can be trusted to work as much as one should expect from a developer. I was about to move up to the paid version of McAfee. I wanted to trust it was really doing the work and see how much better the update would be. They took away the free VPN. Total thumbs 👎 down on that move folks. If you are a major share holder I suggest you insist upon the immediate replacement of your VP of Marketing. Boneheaded move. You have to give to give your loyal customers something more, or the perception of more at the very least, ‘as’ you remove another benefit. Remember class 101? Feature. Benefit. WIIFM. (What’s in it for me?) you took away the WIIFM. Silly move. Reflects badly on the trustworthiness of McAfee.
Doesn’t give you fake viruses 🦠
by ShadowSoldier1328 on 2019/03/08 22:14
I’d like to say I’m only 14 and I don’t have any money whatsoever but all I need to do to see if I have any viruses is to press the scan button. So far for the past 2 years it hasn’t said anything and I haven’t even have had to pay for the protection. I tried 3 different anti-virus software and one of them said that I had 39 viruses and if I didn’t get rid of them in 1 week my phone would be shut down. 3 weeks later it didn’t get shut down. And that’s why I love McAffe, it doesn’t give fake viruses just to make money
Amazing helped me out ALOT!
by Wolfy. K. on 2020/06/17 19:05
I downloaded this on too iPads I first checked on this everything was clear and fine then I checked on a second iPad, and it says that something was wrong and stuff like that with my WiFi it’s not Secure. I started freaking out I kept scanning and scanning it just kept showing the same thing. Then I realized it showed me what to do to help secure it so I did the steps. And checked again everything was clear! This helped so much I would of been lost without this amazing app! Definitely would recommend.
Satisfied
by The Black Ragu on 2018/11/02 04:50
My name is Richard, and I’ve had my home PC for about 10 years. For the first three years, I have no security other than the security provided by HP and Windows, and had nothing but problems being able to get online, was any kind of a efficiency, due to all the bugs and viruses, that had infected my operating system. I’ve had mcAfee total protection for the last seven years, & I’m as satisfied as I can be, without having to spend extra for A VPN, or military encryption software. So thank you very much McAfee keep up the good work👍🏾!!!
Big telemarketing SCAM: Beware!
by HawaiiFiveOguy on 2020/07/06 14:21
I downloaded this app thinking it would be great protection for my iPhones and iPads. As I proceeded to inquire about the in-app purchase to upgrade, WOW — what a HUGE scam! All I tried to ask in their “chat” session was how many devices are covered by the purchase? Some obnoxious third-world moron then asked for all my personal data, I started feeling uncomfortable, and I cut off the chat although he never answered my simple question. Think that ended it? NOOOOOO!!! In one week, I’ve received 68 calls so far — 68 — wanting to “follow up” on the discontinued chat! Luckily, I’ve blocked them, BUT THEY STILL KEEP COMING! I deleted the app, but these criminals KEEP CALLING!!! Please, Apple, do something about these telemarketing ghouls at McAfee! This is totally wrong! I’d never buy this app now, NEVER, NEVER, NEVER!!!
Why do we need to pay
by we should not pay on 2020/04/02 01:08
Why do we need to pay so are phone are safe I have looked at a lot of app and every one I need to pay for I should not have to pay for my phone safety I get that this is going to help that why I put one star but I’m not shore if I can trust this app even with the reviews and the rating people should not pay for there phones safety because since I have to pay or a free trial that tell me that I won’t work and you want money or that if I want to have my money for needed thing I have to pay for my phone safety that why I’m righting this I believe that if I put this do that you can have full stars and phones can be safe this is why I will not get or use a app to protect my hone that I need to pay for thank you to any one how reads this.
Works great and keeps my phone protected
by The Banker Man on 2020/11/29 22:13
The McAfee app works great on my iPhone 11. The VPN is peace of mind that my activity is secure. I was concerned that this app might slow down my phone but I haven’t noticed any performance issues and my phone works like is always did before installing the app. I browse the web, use social media, send and receive emails, and use a lot of apps while on WiFi without any issues. I bought the annual subscription to protect my phone and computer and it is well worth it.
No customer service that’s helpful
by Bert Hannah on 2019/10/27 13:02
The app works great until you have a problem. When I tried to contact customer service, the person that answered was hard to communicate with because English was not there primary language. I ask for someone in the USA and was told they couldn’t do that. The second call I did get someone in the USA but they couldn’t help and needed to transfer me to a supervisor, I ask to please only put me with someone in the USA. I could barely understand them because they once again had very bad language and hung up out of frustration. I then tried using social media (Facebook) and did get a reply the next day, FROM ANOTHER COUNTRY. So now I’m paying for a service I can’t use and McAfee really doesn’t care. PLEASE READ ALL THE REVIEWS BEFORE YOU SIGN UP FOR THIS SERVICE. Hopefully this will help anyone considering this app. Personally, I have gave up. Update, October 27th now. Still not getting the service I purchased. Don’t get this app. They will take the money, sent automated replies and not fix the problem. Do a search for top VPN, you won’t see this even on the list. Much less top 100......
Best. App. Ever
by Fuzzsheel on 2020/10/29 02:36
So this may sound dumb but all of the games on my phone kept crashing. It was so weird and I started to worry that I had a virus. I downloaded this app to scan for any, and there were none. But, the really cool thing was that it told me that my software needed to be updated. My phone hasn’t sent me a notification so I didn’t know. Not only did this app help me make sure that I didn’t have a virus, it helped to make sure that my phone’s software was up to date. Pretty awesome app. Five stars
Got Issues Big Time!
by Howardonado on 2019/01/22 07:35
Your McAfee Security software for my iPhone must be a joke! My scan notes state that despite my phone's software is not current as it ought. Also noted that my home button fingerprint control is not being actively used! The scan notes that these 2 Issues should not pose a Security threat to my device! Really? My McAfee app has obviously been compromised by my uninvited cybercrime low lifes. I doubt you will get this feedback. Get back to me if you have any suggestions for me to remedy this matter. I plan to report this to the US FTC as soon as i can do so. Howard Carver
Mistakenly installed under my name. Need to uninstall
by Tech-Challenged customer on 2020/05/06 01:23
I need to uninstall it under my name—Louise Baumgart. Mistake I need it to be installed on my device under daughter-in-law’s name, Kimberly Baumgart, as she already paid for it and is sharing it with me asa family member, which is allowed. I am 77yr. Old with limited tech knowledge or skills, due to poor eyesight and hearing. If you could please help me straighten this out. My son, John Baumgart and wife Kim are contacting you about this. Help, please. Thanks!—Louise Baumgart Technology-challenged
Love it!
by 😜silly girl 🤣 on 2019/09/29 20:11
So a little bit ago I got a notification(not from this app) that said I had 39 viruses! I couldn’t believe it, I shut my phone off and turned it back on, went to settings and cleared all safari history(I got the notification while on safari). After that I downloaded this app to see if it worked and it did. I am now using this app as to not have that same problem again and so far it’s worked. Thank you!
Initial concerns
by Bigdud73 on 2018/11/06 09:45
So I just recently installed the app and created an account (less than 2 weeks ago). So this is just an initial review. My first concern is you expect me to I trust you with my security but you can’t process special characters in passwords. That is a serious oversight that must be addressed immediately. Besides that glaring flaw things seem to be running smoothly. The program doesn’t seem to slow down my phone; I like the fact that pictures are encrypted but not backed up to the cloud. The built in VPN feature is also very convenient. Please address the password special character limitation.
Not what I expected
by CoFeMomma on 2018/07/15 16:42
I subscribed to the 5 Device Protection Plan for our family PC, and all of our mobile devices. When I added my phone, it took me to the App Store to download the McAffee App. Before downloading the app I made sure to read thru to make sure my phone was compatible. The app says it is compatible with all iPhone iOS devices, so I started the download. When the app opened, it looked nothing like the preview on the App Store. There is no scan button at all. Then I find out that Apple doesn’t work with other antivirus programs so I basically paid for a plan I don’t need. I will still keep my subscription, I will just downgrade to the basic PC plan.
Subscription
by pompom1949 on 2020/11/04 19:25
I purchased an all access subscription and added my pc, my cell phone and my husband’s cell phone years ago. I’ve been renewing my subscription every time it comes due. I’ve had mobile security for at least 10 years if not more. My husband’s Facebook account got hacked last week so I called McAfee and was on the phone for two hours which included chat (got disconnected) and then called a tech that I could barely understand (no offense, but I can only understand regular English but not English with a heavy foreign accent). I was finally told that my All Access account doesn’t cover my iOS devices. I am so upset because I’ve been paying for this for years. Not happy at all!
Absolutely the WORST
by Gemini 💋 on 2020/08/21 16:16
I purchased the plus plan for the year and the subscription didn't upgrade to my phone so I had to contact customer service. The customer service is a third-party company which has the worst phone connection and the worst internet connection, it kept disconnecting while I was talking to the customer service rep (on the phone and online). When the 'PLUS PLAN' finally upgraded on my phone it completely slowed it down restricting access to my server and to most of my other apps. I had to turn off the app in order to contact the customer service again to figure out what was going on. They couldn't figure it out so I got a refund - so stressful. NO STARS DESERVED
Cannot access VPN Wifi Guard
by Zofia.P on 2019/05/18 12:37
After running a scan it determines I need to run the VPN for the WiFi hotspot that my device is connected to. However it apparently is already on as I have the VPN tag near my wifi bars but the app doesn't recognize that it's been turned on as pressing the "Turn on VPN" button doesn't function as intended. The status of the scanner still says to fix the problem. The only way is to trust this wifi network which I do not want to do. I'm not sure if it's actually working or not.
Safe web
by foot throttle on 2020/10/01 12:43
Turned on safe web, big mistake. Safe web activated vpn without my knowledge. With vpn on my phone could not do web searches and apps were very slow to load. Called at&t and they could not fix. They thought the phone had a hardware issue. Got the phone replaced, same problem, little or no internet. Went back to at&t, it took three personnel to figure out that vpn should not be on. Turned it off and phone was fine. A few searches later vpn was back on. Had to go into settings and disable vpn info put in by the mcafee app. Cost me a lot of money to replace a phone that was fine. Kind of surprised that I accidentally paid to have my phone messed up.
Very efficient and effective. I have used it for years
by Suzifemme on 2019/03/02 16:30
My only issue is that I receive notifications throughout the day. It is distracting. If the scan finds no problems I prefer to not be bothered. On the hand I have been notified about problems I was not aware of. I was on a public wi-fi, or somehow I got switched to an unsecured safe web. I really appreciate being informed of problems so quickly. Try this app you will not be disappointed.
Can’t “turn on wifi guard “
by 3769tcp on 2019/11/09 18:35
When I am on a website that app says is not secure it says to “turn on wifi Guard “ butthere are only two options “trust the website “ or “disconnect “. There is no Wifi Guard option anywhere. However when I am on the unsecured website I can turn on “safe web” which then allows me to turn on “VPN” in the iPhone Settings. It still says the website isn’t secure and to turn on wifi guard.
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All Versions
4.0
111,416 total
 5
89,910
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14,112
 3
3,992
 2
1,093
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2,309
Current Version (4.4.0)
4.0
110,082 total
 5
89,355
 4
13,950
 3
3,895
 2
993
 1
1,889
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