Screenshots
Keyword Volume Hits KEI Rank
redtail crm
10.81
226
41
microsoft communicator
18.75
205
18
insightly crm
10.83
116
18
crm sales
0.00
84
13
opportunity
47.98
74
6
app ventas
0.00
71
9
opportunities
0.00
69
14
business opportunity
0.00
53
5
crm
10.12
18
2
dynamics ax
312
5
dynamics
48.09
3
1
microsoft dynamics crm for iphone
0.00
2
microsoft crm
9.79
2
dynamics crm
262
1
Search Visibility
App name
dynamics crm for phones express
Description
Microsoft dynamics crm is the essential business tool to help you stay connected and productive wherever you are. Stay up to date with your customer info—even when you’re on the go. Arrive prepared for every appointment, and update your notes, tasks, contacts, accounts, leads, and opportunities while the details are still fresh in your mind. This app is for use Internet-facing deployments (IFDs) of Microsoft dynamics crm Online Fall '13 and Microsoft dynamics crm 2013. More info: crm for phones: Set up and use - http://go.microsoft.com/fwlink/?LinkID=321832 More info for admins: Set up crm for phones - http://go.microsoft.com/fwlink/?LinkID=327922
Broken?
by JarodRL on 2020/01/07 03:32
Never got past a blank white screen after logging in
Absolute garbage. Unusable
by IamLoveless on 2019/01/31 17:29
I was very excited to have access to our company CRM until I started using the app. It is not usable on Mobile devices. Please fix ASAP so we can actually view and update activities!
No longer works!
by DrDrDrDrDrDrDrDrDrDrDrDr on 2018/08/28 15:08
App used to work but doesn’t now. No way to contact anyone at Microsoft. I would say poor service but I should say no service instead. I have no options now for my phone.
Counter productive
by KameronIvie on 2017/05/02 00:13
Doesn't even have a back arrow, so you have to close the app and go back in to get to the spot you need.
Zero Stars
by actual size on 2017/04/14 16:48
I can't believe my company pays for this. It's worthless. It's actually counterproductive. It takes much more effort to input simple items than what is returned. Constantly crashing malfunctioning, and requiring updates. Terrible flow, poor data management, all around garbage. I despise using this app.
Bad
by Cop1# on 2016/08/25 20:24
Since the upgrade it is terrible. Look elswhere!
Office Lens > Dynamics
by BigD# on 2016/05/12 06:33
Let office lens business card scanner import directly to contacts!
Poor design
by Kimberlay on 2016/04/14 03:44
Logged in fine but the design and concept of it is awful.
Great app.
by RunningBlade on 2016/01/28 19:39
Love it. It's simple and easy to use
Defines Leaving room for improvement
by Sean_Wong on 2016/01/20 05:29
Declaration I am a Microsoft partner. 1.It's not as bad as it could be. 2. It could be better 3. I am an optimist. 4. I think I better write my own app. 5. At least it doesn't crash on ios9.2
Trash
by Mikemandella on 2015/10/18 17:30
This is garbage. Do you realize how many users would pay a premium for a good mobile app? Come on.
I tried, but no cigar
by JimB-LV on 2015/07/04 21:20
Even after reading the reviews, I thought I'd give it a shot. App will not log on to server, I tried eight times and gave up.
Not Working !!!
by sanchlaw on 2015/06/09 00:59
The application is Not Working in a iPhone 5 or IPhone 6.
Never worked
by k1lly the killer on 2015/05/20 07:19
Doesn't load data or connect to organization, even with IFD.
Doesn't work
by noname687354354 on 2015/05/16 20:51
I enter the credential and it "thinks" for a little bit then goes to a blank white screen that says Dynamics CRM and a back arrow. We can access our CRM (2013) via web without issue so I have no idea why it doesn't work.
Stays stuck on screen
by JammaKC on 2015/05/08 17:51
Put in company's address and nothing happens. Giving it 1 star because it doesn't work.
Works great for me
by BigMike0077 on 2015/04/21 21:14
I am able to access all of my dashboards and make simple updates. Not sure what people are complaining about.
Can't even authentificate
by Michael_miracle on 2015/03/26 22:08
App cant go longer then 'Welcome' screen. Facepalm
What a terrible ap
by Mattp4546 on 2015/03/06 07:16
Really surprised Microsoft thought this was good enough to put on the ap store.
Aweful
by RebelSean90 on 2015/02/11 07:35
A very poor attempt at a mobile application for Microsoft CRM. Not functional at all on a mobile device. A multimillion dollar company can do better than this.
Horrible
by Ddgal on 2014/08/13 06:50
This app is horrible. It's slow and hard to use. It will not even let you put a new contact's first name in. Don't waste your time.
Horrible, does not work
by Skierrday on 2014/07/19 03:55
Nothing works, it's slow and you have to click things numerous time before they slowly open within the app. Then it crashes.
IT/DB administrator for Destra Capotal
by Zen Spassov on 2014/06/05 19:10
Microsoft designed it but there are so many bugs. It freeze, showing error messages. This is way of simple use. I had to install it so many times. My users got the same problems on iPhone.
Not ready for prime time.
by tomchick on 2014/05/28 15:20
Poor app, cannot edit many fields, does not confirm to many iPhone standards. Of note, dynamic scrolling. Major annoyance, especially with long lists. Zero integration with calendar or contacts. We still have to find ourselves running a terminal server with outlook and crm concurrently running to sync events and service activities. Until this app can do what it should, I already have a more than useful contacts app. Needs lots of work.
Can't logon using single sign on /ADFS
by Adam Coon on 2014/05/06 20:25
We use SSO and have not been able to logon to crm with this app. Works in browser just not this app.
Awful
by csgexec on 2014/03/12 19:48
Although I'm highly impressed with Microsoft's Dynamics CRM platform, this MOBILE app doesn't even deliver on it's core purpose. No interaction design considerations whatsoever, leading to disengagement of the user. The lack of feedback to the user causes unintentional double taps because the user doesn't know the app is busy "doing something". This shouldn't even be an alpha release.
Doesn't load corp info
by Reader23689 on 2014/03/05 19:16
Not to mention UX is painfully poor.
Really bad iOS design by MSFT Developers
by Lauren Dupont on 2014/02/28 06:30
Reviews are right - fundamental UX design rules are ignored (scrolling and navigation). Even if that were fixed, the app itself is ugly - font size isn't consistent and there are no preference settings, when you click into any of the options there is a colored block covering the first letter (e.g, Accounts, Contacts), which I think they believe is clever, and most annoying of all it doesn't always keep you logged in like countless other apps are able to do. No executive will remember what their login credentials are nor will they want to bother with doing so after the initial login. The major barrier to utilization of CRM by our entire org is due to a lack of mobile access. I was hoping this app would solve for that, but it really falls short and needs either a major overhaul or several iterations of releases.
Disappointment
by karen.eliz.mcgee on 2014/02/12 20:40
This app is horrendously disappointing. I agree with the reviewer who said it's clearly not ready for prime time. It's not update to the new iOS "look," doesn't do dynamic scrolling, and other things that seem basic in iPhone apps these days.
Unusable App
by mileac on 2014/02/04 04:21
Tried to use this app, but it is virtually worthless. While on the road, I'd like an app that connects to The CRM that allows the ability to search for opportunities and quickly update information. This app makes it incredibly difficult to do what should be an easy task. Had high hopes for the app when it was finally released. More improvement is necessary.
Disappointing for now
by nucleartax on 2014/01/05 22:25
While I am excited about Microsoft embracing the iOS platform, I am disappointed that they have severely constrain the functionality of this app. My dynamics implementation sits behind our firewall and we VPN into the infrastructure to use it. Therefore I do not use SSL Certs on the dynamics app itself. I would also like to be able to connect to it while I am in the office running from meeting to meeting and it remains inside my firewall. The application requires an httpS connection in order to run. Consequently, I can't even use it right now. It would be better if they didn't require an httpS connection, and instead allowed you to use it the way you do in your infrastructure.
I haven't used it yet BUT...
by DJ Josh OC on 2013/11/14 05:01
I haven't used it yet BUT...you do need the CRM 2013 Roll Out for it to work. Our Online account gets updated this weekend. I expect it to work fine but not as good as Resco's CRM for Dynamics - absolutely amazing. This has no offline mode as far as I know, which slows down performance and means it can't be used when there is no Internet (like in the elevator when I'm on my way to see a prospect).
Can't connect to MS hosted instances?
by Josh.Rusev on 2013/11/01 20:42
What's the deal? Cloud instances don't support your own app?
Great Start
by jennviggy on 2013/11/01 19:30
This is a great start to the CRM app but it is missing some if the items that our company uses the most such as Orders, Quotes, Invoices, and Products. The app is basically useless for our company without these items. Great start though! Great functionality!
Terrible
by Maria4667873 on 2013/10/23 16:31
This has zero functionality and I cannot accomplish daily tasks
Poor design
by Kimberlay on 2016/04/14 03:44
Logged in fine but the design and concept of it is awful.
Zero Stars
by actual size on 2017/04/14 16:48
I can't believe my company pays for this. It's worthless. It's actually counterproductive. It takes much more effort to input simple items than what is returned. Constantly crashing malfunctioning, and requiring updates. Terrible flow, poor data management, all around garbage. I despise using this app.
No longer works!
by DrDrDrDrDrDrDrDrDrDrDrDr on 2018/08/28 15:08
App used to work but doesn’t now. No way to contact anyone at Microsoft. I would say poor service but I should say no service instead. I have no options now for my phone.
Absolute garbage. Unusable
by IamLoveless on 2019/01/31 17:29
I was very excited to have access to our company CRM until I started using the app. It is not usable on Mobile devices. Please fix ASAP so we can actually view and update activities!
Can't logon using single sign on /ADFS
by Adam Coon on 2014/05/06 20:25
We use SSO and have not been able to logon to crm with this app. Works in browser just not this app.
Office Lens > Dynamics
by BigD# on 2016/05/12 06:33
Let office lens business card scanner import directly to contacts!
Great app.
by RunningBlade on 2016/01/28 19:39
Love it. It's simple and easy to use
Broken?
by JarodRL on 2020/01/07 03:32
Never got past a blank white screen after logging in
Counter productive
by KameronIvie on 2017/05/02 00:13
Doesn't even have a back arrow, so you have to close the app and go back in to get to the spot you need.
I tried, but no cigar
by JimB-LV on 2015/07/04 21:20
Even after reading the reviews, I thought I'd give it a shot. App will not log on to server, I tried eight times and gave up.
Trash
by Mikemandella on 2015/10/18 17:30
This is garbage. Do you realize how many users would pay a premium for a good mobile app? Come on.
Never worked
by k1lly the killer on 2015/05/20 07:19
Doesn't load data or connect to organization, even with IFD.
Defines Leaving room for improvement
by Sean_Wong on 2016/01/20 05:29
Declaration I am a Microsoft partner. 1.It's not as bad as it could be. 2. It could be better 3. I am an optimist. 4. I think I better write my own app. 5. At least it doesn't crash on ios9.2
Bad
by Cop1# on 2016/08/25 20:24
Since the upgrade it is terrible. Look elswhere!
Not Working !!!
by sanchlaw on 2015/06/09 00:59
The application is Not Working in a iPhone 5 or IPhone 6.
Really bad iOS design by MSFT Developers
by Lauren Dupont on 2014/02/28 06:30
Reviews are right - fundamental UX design rules are ignored (scrolling and navigation). Even if that were fixed, the app itself is ugly - font size isn't consistent and there are no preference settings, when you click into any of the options there is a colored block covering the first letter (e.g, Accounts, Contacts), which I think they believe is clever, and most annoying of all it doesn't always keep you logged in like countless other apps are able to do. No executive will remember what their login credentials are nor will they want to bother with doing so after the initial login. The major barrier to utilization of CRM by our entire org is due to a lack of mobile access. I was hoping this app would solve for that, but it really falls short and needs either a major overhaul or several iterations of releases.
Disappointing for now
by nucleartax on 2014/01/05 22:25
While I am excited about Microsoft embracing the iOS platform, I am disappointed that they have severely constrain the functionality of this app. My dynamics implementation sits behind our firewall and we VPN into the infrastructure to use it. Therefore I do not use SSL Certs on the dynamics app itself. I would also like to be able to connect to it while I am in the office running from meeting to meeting and it remains inside my firewall. The application requires an httpS connection in order to run. Consequently, I can't even use it right now. It would be better if they didn't require an httpS connection, and instead allowed you to use it the way you do in your infrastructure.
I haven't used it yet BUT...
by DJ Josh OC on 2013/11/14 05:01
I haven't used it yet BUT...you do need the CRM 2013 Roll Out for it to work. Our Online account gets updated this weekend. I expect it to work fine but not as good as Resco's CRM for Dynamics - absolutely amazing. This has no offline mode as far as I know, which slows down performance and means it can't be used when there is no Internet (like in the elevator when I'm on my way to see a prospect).
Not ready for prime time.
by tomchick on 2014/05/28 15:20
Poor app, cannot edit many fields, does not confirm to many iPhone standards. Of note, dynamic scrolling. Major annoyance, especially with long lists. Zero integration with calendar or contacts. We still have to find ourselves running a terminal server with outlook and crm concurrently running to sync events and service activities. Until this app can do what it should, I already have a more than useful contacts app. Needs lots of work.
Unusable App
by mileac on 2014/02/04 04:21
Tried to use this app, but it is virtually worthless. While on the road, I'd like an app that connects to The CRM that allows the ability to search for opportunities and quickly update information. This app makes it incredibly difficult to do what should be an easy task. Had high hopes for the app when it was finally released. More improvement is necessary.
Works great for me
by BigMike0077 on 2015/04/21 21:14
I am able to access all of my dashboards and make simple updates. Not sure what people are complaining about.
Great Start
by jennviggy on 2013/11/01 19:30
This is a great start to the CRM app but it is missing some if the items that our company uses the most such as Orders, Quotes, Invoices, and Products. The app is basically useless for our company without these items. Great start though! Great functionality!
Awful
by csgexec on 2014/03/12 19:48
Although I'm highly impressed with Microsoft's Dynamics CRM platform, this MOBILE app doesn't even deliver on it's core purpose. No interaction design considerations whatsoever, leading to disengagement of the user. The lack of feedback to the user causes unintentional double taps because the user doesn't know the app is busy "doing something". This shouldn't even be an alpha release.
Disappointment
by karen.eliz.mcgee on 2014/02/12 20:40
This app is horrendously disappointing. I agree with the reviewer who said it's clearly not ready for prime time. It's not update to the new iOS "look," doesn't do dynamic scrolling, and other things that seem basic in iPhone apps these days.
Horrible, does not work
by Skierrday on 2014/07/19 03:55
Nothing works, it's slow and you have to click things numerous time before they slowly open within the app. Then it crashes.
IT/DB administrator for Destra Capotal
by Zen Spassov on 2014/06/05 19:10
Microsoft designed it but there are so many bugs. It freeze, showing error messages. This is way of simple use. I had to install it so many times. My users got the same problems on iPhone.
Doesn't work
by noname687354354 on 2015/05/16 20:51
I enter the credential and it "thinks" for a little bit then goes to a blank white screen that says Dynamics CRM and a back arrow. We can access our CRM (2013) via web without issue so I have no idea why it doesn't work.
Horrible
by Ddgal on 2014/08/13 06:50
This app is horrible. It's slow and hard to use. It will not even let you put a new contact's first name in. Don't waste your time.
Aweful
by RebelSean90 on 2015/02/11 07:35
A very poor attempt at a mobile application for Microsoft CRM. Not functional at all on a mobile device. A multimillion dollar company can do better than this.
Stays stuck on screen
by JammaKC on 2015/05/08 17:51
Put in company's address and nothing happens. Giving it 1 star because it doesn't work.
Terrible
by Maria4667873 on 2013/10/23 16:31
This has zero functionality and I cannot accomplish daily tasks
What a terrible ap
by Mattp4546 on 2015/03/06 07:16
Really surprised Microsoft thought this was good enough to put on the ap store.
Doesn't load corp info
by Reader23689 on 2014/03/05 19:16
Not to mention UX is painfully poor.
Can't even authentificate
by Michael_miracle on 2015/03/26 22:08
App cant go longer then 'Welcome' screen. Facepalm
Can't connect to MS hosted instances?
by Josh.Rusev on 2013/11/01 20:42
What's the deal? Cloud instances don't support your own app?
Rating Trends
0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
All Versions
1.0
52 total
 5
4
 4
3
 3
3
 2
2
 1
40
Current Version (7.0.7)
2.0
25 total
 5
3
 4
3
 3
1
 2
1
 1
17
Version History
More...
Keyword Volume Hits KEI Rank
redtail crm
10.81
226
41
microsoft communicator
18.75
205
18
insightly crm
10.83
116
18
crm sales
0.00
84
13
opportunity
47.98
74
6
app ventas
0.00
71
9
opportunities
0.00
69
14
business opportunity
0.00
53
5
crm
10.12
18
2
dynamics ax
312
5
dynamics
48.09
3
1
microsoft crm
9.79
2
microsoft dynamics crm for iphone
0.00
2
dynamics crm
262
1
empresa
13.42
sugar crm
9.90
capsule crm
9.83
the opportunists
0.00
phones
12.58
base crm
342