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myvegas slots – Casino Slots
Description
Play Free Las Vegas inspired Casino Games games and slot machines! Join over 90,000,000 myVEGAS players who have enjoyed Las Vegas experiences! Play your favorite free casino games and win the jackpot ! New player Welcome Bonus 3,000,000 Free chips!! myvegas slots - The OFFICIAL Partners of MGM Casino Bring the Las Vegas experience to your phone. All of your favorite real casino games with new features and massive Jackpots! Enjoy Las Vegas inspired entertainment by playing fun, free casino games. Download myvegas slots and spin the best casino slot machines. Access all of the Casino Games and slots for FREE. *** REASONS TO PLAY myVEGAS Casino Games & Slots *** - Welcome Bonus 3,000,000 Free chips! get DAILY BONUS GIFTS to claim free chips. Keep spinning and winning! - Claim Free BONUS chips every two hours! - Earn VIP benefits for boosted bonuses and more. - 3D vegas resorts - Walk around the virtual 3D Las Vegas Strip and enter real Vegas resorts like the Luxor, MGM, Bellagio, NYNY, and Excalibur. - Play the unique, original and official slot machines of Shaquille O'Neal, Kong - The 8th Wonder of the World, the Munsters, Bridesmaids and more. - Play authentic casino inspired slot machines from KONAMI and AINSWORTH, including Lotus Land, Chili Chili Fire, Savage Eyes and Masked Ball Nights - New features introduced regularly: New slot machines casino games and 3D Vegas resorts giving you a full Las Vegas casino experience. - OFFICIAL MGM partners, owners of casino resorts such as Bellagio, MGM Grand, Aria, Excalibur, Luxor, NYNY, and more. - Collect loyalty points and redeem thousands of different real-life rewards - Special Online Casino Features such as Social Spins, tournament events, play with friends and with other players all over the world. Play myvegas slots – The best free Casino slot game. Additional Information: - myvegas slots is intended for individuals 18 years and older. - myvegas slots does not offer real money gambling. - Virtual chips used in myvegas slots have no real-world value and cannot be redeemed for anything of value. - Playing free-to-play slots games does not imply future success at real money gambling. In-app purchases are available. - PLAYSTUDIOS, the developer of myvegas slots, is not affiliated in any direct or indirect way with any real-money gambling operations on other domains. PLAYSTUDIOS is a member of the International Social Games Association (“ISGA”) and has adopted its “Best Practice Principles.” See more about the ISGA at www.i-sga.org. For information, guidance, tips, and advice on social gaming, visit “Smart Social Gamers” at www.smartsocialgamers.org. Like myvegas slots on Facebook: facebook.com/myvegas Follow myvegas slots on Twitter and Instagram: @myVEGAS
The offers are killing me
by aery berry on 2021/10/20 12:14
The offers are killing me
SCAM! And horrible customer service!
by KittySSSS18 on 2021/10/19 08:48
I’ve been a long time player, since the beginning of this game. I recently purchased chips but did NOT receive the chips I purchased several times. I contacted customer service and the rep (MarkS) was VERY RUDE. He claimed the chips were credited (without providing any evident), but in reality, I have NEVER received those chips. I kept an eye on my chips, but the new purchases were never credited. I provided the purchase receipts as requested. When I asked to speak with the manager, he said there’s no need to escalate the case, accused me of abusing customer service system, and limited my ability to submit further requests. All I wanted is to receive the chips I PURCHASED! What kind of customer service is this?!?
Great rewards
by hgtihvvgy on 2021/10/19 01:43
Love the rewards I get.
Game
by Thisappworks24 on 2021/10/18 16:17
Slots don’t pay like in the past no bonuses not until h fun
Lying about points
by Reviewer5639 on 2021/10/17 13:49
After building up points to “earn rewards,” I was sent a single email (that filtered to spam) warning me they might delete all my “never expiring points,” and then they did so. Don’t count on being able to redeem them for anything.
takes 3+ minutes to load
by 666Jesus420 on 2021/10/17 02:11
this game is great if you have time to waste waiting for apps to load. it loads so much stuff that on an iPhone 13 Pro over 5G from the time you open the app it takes at least 3 minutes before you can actually play any game. Get it together guys. I’m deleting this trash.
Fun Slots!
by Corsair66 on 2021/10/16 00:26
Fun slots with great graphics.
Used to be better
by CaptainShibby on 2021/10/15 01:15
Been playing this game for years, but the last year or so, I’ve seen a decline in the enjoyment of this game. WAY TOO MANY ADS, topped with disappearing rewards, and losing streaks that prove worse than actual Vegas level slots. I hope things improve, but I don’t hold out hope.
It’s lit
by LoverBoy808 on 2021/10/14 10:20
🤙
Wants you to spend money
by Rintot on 2021/10/14 04:23
Won’t let me win chips
Keeps freezing
by MsPixxie on 2021/10/14 01:36
I play this game often because it’s lots of fun even to the point that I spend money on coins so I can keep playing. But lately it freezes during the bonus when the ElectroLink is triggered, on the last of the 3 spins all set up to win big. Then when I open it back up the 10 spin bonus it picks up where it left off, but all my winnings from the 3 spin bonus are lost… So disappointing!! Lesson learned, guess I should just play with my winnings from the game and spend my money on other things.
Fun Fun Fun!!!
by rock of gold on 2021/10/13 04:04
Winner
No Ads Anymore?
by Myvegas Player Tier 4 on 2021/10/12 20:50
There used to be ads available on this app for extra chips, however it seems only mykonami has that option now. With that the ads on this game it becomes unplayable to earn loyalty points
SCAM
by -/&; on 2021/10/11 23:43
Don’t EVER pay REAL Money For Chips because no matter what you will always end up paying for more chips and and they will be gone in 5 Minutes. I Promise you that
Cinderdick
by cinderdick186 on 2021/10/11 19:02
Great games and great graphics and resent payouts.
Loved it
by me042218 on 2021/10/11 06:57
I been playing this games for over 5 years and loved it!! Thank
Mr.
by lheolhen on 2021/10/10 17:31
Awesome!!!
Won’t load
by Jer98360 on 2021/10/10 12:46
Since this update 97% of the time it doesn’t load. When it does load I try to login to Facebook to get my rewards back and it just sits there. I can click Facebook but nothing happens. Please fix.
Rewards not redeemable
by RTDJ1996 on 2021/10/10 05:22
They fixed the constant crash issues, but now there is an issue with not being able to redeem rewards as they do not send out a confirmation email to the address entered. I have been playing and claimed some rewards, but have not received emails and cannot change it in my account. Kind of disappointed with how horrible it is to navigate through customer service.
There VIP service is horrible and scammers for rewards!!
by Jaszy fizzle on 2021/10/09 14:49
I had such a horrible experience when you need customer service in rewards points and to get the actually purchases. This company needs to fire all VIP teams and especially don’t waste any money not even for chips that you think is a good price. Worst scammers ever
Very addictive
by big D 716 on 2021/10/09 00:59
But great things it works up to things you can do see eat or drink
Too many pop ups
by alphafay on 2021/10/08 22:16
The pop ups have gotten ridiculous. There are far too many on start up, seriously considering uninstalling. Still too many, don't care about your justifications, too many pop ups. Nothing has changed.
Crashes too much
by i dontv on 2021/10/08 08:16
I get to play for a little bit and the it crashes and won’t stop asking me to restart. Restarting never works. I have to uninstall and reinstall before I can play again.
Ads out of control
by Jerseyjoe50 on 2021/10/08 03:45
My God… way too many ads! Now you get served 3, sometimes 4 BEFORE YOU CAN PLAY A GAME! I understand ads are the way the world works, but they have ruined the fun of this app for me. It’s too much. Also, the advertise that you can watch another ad for a bonus million chips every hour. That is a lie. It is every 2 hours. A clock will briefly pop up that will countdown your time. The games are a lot of fun and the chance to earn a comp M Life room or other perks is amazing, but they have made some bad marketing decisions with this app lately. So much, that I had to write this negative review and I don’t review apps.
FORTUNE CHALLENGE CRASHED 10 TIMES😡😡😡
by TillyDone on 2021/10/07 17:12
Please fix this issue!!! Very difficult to play any of the FORTUNE having MAJOR issues with this new game CRASHING CONSTANTLY!!!! I’m playing with 1.5 BILLION chips bowls are filled after playing and crashing throughout the night. Opened up the game to see if these issues WERE fixed after contacting you TWICE yesterday and NO!! The CRASHING ISSUES HAVE NOT BEEN CORRECTED! So it is very difficult to compete to win any Fortune Challenges if this game CRASHES. Last night NONE of the requirements were even posting on the levels I had to complete to be entered. WHY??? I’ve been playing ALL of the MY VEGAS GAMES SINCE THEY BECAME AVAILABLE. SLOTS is STLL FREEZING UP and CRASHING 10/07/2010. Please fix your game it is not a issue on my side. I’ve rebooted and it happens at 3 different homes.🤦‍♀️
Rewards are never available
by jennyStarbuck on 2021/10/07 12:26
I have been playing for months just trying to get a reward for a buffet in Vegas. I have the points but the rewards are always “sold out”
Meow
by 7thshroud on 2021/10/07 11:28
I just wish they didn’t take all my chips
App is going Down hill
by Mcast72 on 2021/10/07 03:45
App is fun, but Rewards suck…not worth redeeming with so many restrictions…I used the app years ago….took a long break and after coming back the rewards are crappier. Deleting…
MyVEGAS
by headache:livenlearn on 2021/10/06 03:53
I DO NOT PARTICIPATE IN FACEBOOK like many others do. I find Facebook to be invasive in too many ways based on what others have said. Therefore; refusing to answer my submission through the game or going this route is poor consumer relations on your part! I have gone through game based on setting to help to contact. Your response is poor in telling me to check my connection WiFi or reinstall as neither is a solution. I know as I’ve done as you’ve asked and gotten no where! Love to play games, but game company refuses to take responsibility for faulty gaming when games freeze and credits are lost. Prime example: I’m on the third part of Retiree Rhonda when I have to score over 26.?? Value chips or credits. She freezes at 2 hr 38 min.with me having completed way over that with 87% completed. Then I hit a 132,000,000 and another 9 digit number. This should have completed the task. Now, I’ve addressed this type issue w gaming company who says it’s basically faulty on my end. I’ve done the reinstalling of program so very many times that it’s ridiculous! Still problems continue. I love the games so I play, but I really am unhappy with the people in charge! I find it hard to believe that I’m the only one who has issues like this.
Spreading the Word
by Bill478 on 2021/10/06 02:31
I've got everyone at work playing now. It's become a daily topic discussing scores and planning trips. I wish I found this app sooner. Already used 2 complimentary nights in November to see Carlos Santana at Mandalay Bay. Thanks MyVegas! You are awesome.
Great game
by Teeken105 on 2021/10/01 09:44
👍👍👍 awesome game
No credit for jackpots, No customer service
by Mstngmike on 2021/09/30 23:56
I’ve had this game for a number of years and spent a lot of money on it. Recently I get credit for jackpots and on the next spin it takes the credit back. I have this on video. I contacted customer service five days ago and still have gotten no response.
Technical issues w/o any support
by vosbelle on 2021/09/30 18:07
There always seems to be a technical problem with this game. I have been playing this game for more years than I'd like to admit. The game either freezes up or shuts down entirely and usually in the middle of free spins. A robobot responds when you try to contact customer support and it is limiting to say the least. I received NOTHING for completing the third task of a daily mission but was unable to get any help regarding this. Don't even bother with the special events because they rig it so that you never reach the goal and if you do, the return is minimal. Don't waste your time or money on this game.
Game Crashing
by KaylaKyleKaylee on 2021/09/30 17:00
I love this game but it’s been crashing these last few days. Please fix!
Waste of money
by CarlKara on 2021/09/30 00:39
To be honest playing this games bring so much fun and joy to me.. it’s literally addicting because most of their games are fun but the moment I run out of chips I force to buy and spend how many $$$ in playing this game..but their very unfair because all of a sudden your run out of chips again and not winning much but losing much..that’s why I begin to hate this game..
My Vegas
by TKD9999 on 2021/09/29 13:53
Entertaining. Love it!
Lost a lot of coins
by tamrapierce on 2021/09/29 13:00
I had gotten into the 100’s of billions in coins - didn’t play for a few Months and when I wanted to play again I found I had lost down to 26 m coins- no idea where they went?
Enough with the forced updates all ready
by Miss May Tag on 2021/09/29 02:34
Stop the goddamn forced updates
Not loading
by Bunnymcd on 2021/09/29 02:22
Did another update and now the game won’t load. It’s happened before. Why would you put out an update without testing it first!?!?!?! Hello! Now it’s going to mess up my daily check in streak AGAIN! Test your updates BEFORE putting them out!!!!!!
Why do I have to keep updating
by java460 on 2021/09/28 18:27
Why do I have to keep up grade new version game to continue to play.
Just annoying
by larrythebob on 2021/09/26 20:11
I had one good day and now have been playing for weeks without wining anything at all. Just disappointed.
Scam
by juegaconpito on 2021/09/25 20:40
If i could id give it 0 stars, there support dont help at all i purchased chips wich were never given or credited, messaged them and they never fixed it complete waste of time and scam of an app! Seriously id recomend you dont play it or try it! Was good before just a joke now!!!
Awsome I love it
by flaremax360 on 2021/09/25 09:17
So much fun
Wasted time
by MasonBrother on 2021/09/25 08:59
I have been playing for a while excitedly saving my gold coins. I wanted to use my coins to reserve a night in Vegas for the Alanis Morrisette concert. I had to sadly return my complimentary night because every time I try to use my free night, it said system error. I don’t know why , but it’s just not allowing me to use my free night. My friend is also experiencing the same issue. So he gave up on it and just booked somewhere else for the room.
Ridiculous
by Shay622 on 2021/09/25 00:01
First, the amount of times I’ve been kicked out of this app lately is ridiculous. In addition, the number of wins versus the continued losses is just not worth playing these games anymore. MyVEGAS gives stingy a whole new meaning.
Email rewards
by Jcarrera78 on 2021/09/24 12:39
So I go to collect my rewards I get in my email the screen never loads fully. When I close it out and reopen it says I already claimed rewards please fix Thanks.
💯🤙🏾
by P471M00 on 2021/09/24 07:06
Good game 💯🤙🏾 like how we can use the gold coin in Vegas sleep hotel
way too aggressive with in app purchases
by Andrew Navarro on 2021/09/23 19:02
the amount of popups with daily promotions is absurd.
74 millions in chips went missing
by twila v jackson on 2021/09/23 16:33
This is the second time my chips have gone missing and not restored.
Mario R García Palma
by Miroxie07 on 2021/09/22 22:41
Me encanta estar en Las Veg
Not enough winning
by Gonk777 on 2021/09/22 01:12
You need to let up on your greed and put the fun back in it, you have bled all the fun out of it with very low payouts and not enough feature wins
Smoke and mirrors
by Bloftis619 on 2021/09/21 04:30
Let’s face it, most of us just use up our daily allotted coins..maybe win..but mostly lose it all..as expected. Now they’ve implemented 1M coins if you run a short ad!! Ran that short ad 20+ times while watching tv for a 26Mill haul! Much better odds right?...HA! They just adjust the difficulty level to godmode. Shocking right?!..and Genius!!
Scam scam scam scam
by Tara Spiker on 2021/09/20 11:49
Make you pay money every day to play and then makes you lose so you have to pay more. Prices of chips gets more and more expensive until the cheapest is like $25. Worst waste of money ever. Prizes are not worth playing for.
Set to cheat
by AppUser$9 on 2021/09/20 10:00
The folks answering the questions posed when the app has issues all but claimed that the app is rigged to cheat you. If you complain, they set your ID up to lose on every game.
Freaking awesome
by dboyinvisa on 2021/09/19 17:01
Best game I e played yet
Review
by uhhonolulu on 2021/09/19 00:30
I have enjoyed these games for years and enjoy it thoroughly. This is the only games I play. Thank you for giving us such a great product of enjoyment.
Frozen
by BettyJ89 on 2021/09/18 06:27
App frozen again. This time my old tricks have not worked. It is my favorite game
Worst slot game ever
by Irish Lars on 2021/09/16 21:24
Estimate 500 spins and not one bonus or free spin games. The so called gift was to buy more chips. Always thought gifts were free, but not with this game. Never spend a penny one this game, ever
Not worth it
by LeifBurkhalter on 2021/09/16 18:01
This is the worst slot game I have ever played in regards to paying out. I have spent money and spent money and continue to lose. As soon as you start to try and get bigger to win bigger without fail you lose it all. What ever happened to the customer winning sometimes. That’s too bad though because the app was pretty fun up until that point…..several times.
Way too many Ads
by nick jerry joe on 2021/09/16 17:05
Just trying to collect the hourly coins and having to exit out 10 different pop ads. Really annoying.
Happy
by ugman56 on 2021/09/16 03:10
Thank you
Great
by Adi-Mar on 2021/09/15 23:23
Really entertaining!
Money Vacc
by dvill80 on 2021/09/15 23:01
Was able to reach Sapphire status but feels like I had to give an arm and a leg. Was getting some good wins but after that just started losing and dumped what felt like over $100. Definitely not playing anymore
Bugs, and more bugs
by emjayen on 2021/09/15 22:09
There are sooooo many bugs in this version. Developers and QC should be ashamed.
Rewards you can not get!!
by F-gmapsGoWAZE on 2021/09/15 07:01
This app has complicated rewards. Had $75 at the Bellagio catch is you got to stay there and it’s deep in the terms and conditions!
Trash
by yourfaja7377446 on 2021/09/14 23:16
Alright to play but after a while you won’t be able to win so they want you to spend money to play more and the good prizes are always sold out not worth it
The best
by maggy2203 on 2021/09/14 14:11
I love this
It’s okay
by EddieStarr on 2021/09/11 22:45
I’ve been using my Vegas for well over 10 years I have 4.2 million loyalty points it’s sad because I feel like I can’t spend it all there are not enough rewards you guys should buy default have food rewards for every single property and also recently when I open the app on my phone I keep getting advertisement after advertisement after advertisement I just want to login and collect my chips please consider getting rid of all of those introductory special offer splash screens, it’s annoying
Best Ever
by basset hounds are the shizzle on 2021/09/11 21:37
I have Ed playing for 6 or 7 years and still love Like an old friend
My Vegas Bj…!
by maryjusz66 on 2021/09/11 02:13
Faaantaaastickoooo…!
Wins are minimum, bonus are small.
by Jayone8 on 2021/09/10 17:17
This game is set up to make you lose all your coins. Not like reality at all, but this game supposed to be based on Las Vegas? Higher bet just means you lose more faster and ma bets bonus rounds you dont win, rarely. So dispppinted.
Crashes
by Nursekp85 on 2021/09/09 20:49
App keeps crashing. Getting error messages to rest.
This used to be my favorite game...
by Highervibez on 2021/09/09 04:22
Seems as though there’s no real working with these games anymore. I’ve noticed that it often will keep going once I’ve already hit the stop button until my reward passes. This appears to be a rigged app. I wish the developers would stop insulting gamers intelligence.
Jackpots
by m/$m on 2021/09/08 22:11
Not enough wins between spins
Love this game
by Krissyblack on 2021/09/08 21:21
Connects to my pop slots. Don’t have to bet a lot to win a lot
Hmm
by dubbascubba on 2021/09/07 19:45
This game is confusing
Updates and promos are problematic
by Pkrplyr tx on 2021/09/07 16:08
Whenever the game is updated or a new promo is launched, any previous settings are pretty much ignored. Sounds and effects set to off are always a culprit. Emails and questions always receive an automated answer. No follow up received.
Best games
by yubnhfgm on 2021/09/07 07:06
I love the app I love the games easy to play
No credit and no answer days !
by b13bb on 2021/09/06 21:17
Thief ! I took no credit during during game , like task is to win more than 400 g twice , I won not twice but 100 times ,still not taking credit! I noticed that they took my coins often ! I buy and not take credit, among another things…bad site and truly thief developers!
Exceptionally bad customer support
by J-U-D on 2021/09/06 05:04
I sent a simple request about an event that did not give rewards despite accumulating prize pieces. Customer support responded with a canned answer three times in a row, and showed no sign of reading my request.
Jumbo Jackpots
by Tarbush56 on 2021/09/05 14:10
It would be nice on a rare occassion to have your jack pot algorhythms pay out. Like 9/11 a. Anniversary
App ignores sound settings!!!
by M3mph1sKyle on 2021/09/04 11:22
This app will ignore sound settings to blare sounds without permission. Be careful not to use in public or around anyone!!
New update takes fun out
by Pepperw2 on 2021/09/03 23:44
I really do not like knowing what I won (or not) before the reels stop. The winning amount popping up before the wheels stop takes away the excitement.
My rewards are gone!!!! 3 million!
by kelliezzzzz on 2021/09/03 01:27
The app was accidentally delete it off my phone when I went to the App Store to click the cloud to restore my game, it took me to a brand new person even when I put in my FacebookAnd my Apple ID I just spent $80 just that week I have proof of everything I had screenshot it a picture last Monday of all my rewards and all the games that I play every single day. Nobody will help me not one email has been sent back to me it’s been a week now. Very frustrated your system is designed to a.k.a. help you, you definitely don’t.
Ridiculous popups
by BSpencerB on 2021/09/02 20:18
Let me preface this view by stating I have a full understanding of the necessity in micro transactions to maintain profitability. The app indirectly brings people into the casino to spend more money, but I understand there needs to be a direct line of profit as well. That being stated, the amount of pop up ads that I’m forced to X out of consecutively in a row is nothing short of absurd. These pop-ups are usually either to promote a new game, or to offer you a deal to spend real money on in game chips. If it was just 1 pop-up I literally wouldn’t care, but its usually at LEAST 3-4 in a row. The fact that you have to wait for the little pop-up animation to finish in order to X out of it makes it absolutely ridiculous, and they pop up pretty much EVERY TIME you go back to the main menu. This game design is absolutely ridiculous and unnesecary, there are way less spammy ways to promote micro transactions and I think you guys should seriously look into them. I will take down this review when i see this fixed.
Game freezes!!!!!
by Jjhm49***** on 2021/09/02 18:47
Can’t play cuz game freezes!!! Can’t contact support cuz I can’t get code!!! Bunch of BAD issues!!!!
Rewards need an update
by SuperGooseOfGiganticGlen on 2021/09/02 13:48
I’ve been playing these games for close to a decade. I’ve used it several times for booking rooms. I know how the rewards are supposed to work, how they get stocked, etc. all summer long, it said the Vegas rooms were available to be booked until 9/30. Then it changed so that it said they had to be booked by 9/30 but to use it by 10/31. What? You do realize that 10/31 is after 9/30, right? But then the other day, they removed the rooms from the rewards which means they’re doing an update. So I’m thinking great, I’ll finally be able to book my room for October and get a day or two comped. Nope because it still says 9/30 but to use it in 90 days. 9/30 is in 28 days. Plus any other comps for shows and attractions are always sold out. I have more points than I will ever use, and that’s especially true if I can’t redeem them for anything. I’m not going to play at this point because I don’t need more loyalty points, and that means you won’t get money or ad revenue from me either. Nobody ever answers me any other way on these issues, so maybe if I leave you one star, you’ll look.
Doesn’t seem worth it anymore
by Natashlala on 2021/09/02 08:35
There’s a daily limit on winnings and the pop ups when you open the app are beginning to get unbearable. There’s at least 2-3 long cartoon video style ads for each opening.
Money Grab - Just a Money Grab
by KingStud1 on 2021/09/01 02:37
The games are fun. But. It’s just a money grab. Yes. They give free points. But. You don’t win. Odds of winning are worse than a real slot machine. Be careful. The game just keeps asking for money.
I would rate 5 stars but…
by bdorris4 on 2021/08/31 21:47
Enjoy playing the games. Real Vegas feel. However, I recently purchased a new tablet and when I logged in, I lost all of my credits and VIP points. Not sure how to recover but had sent several requests.
No good game
by LsForDays on 2021/08/31 16:23
Not enough wins for money spent.
Great game with some bugs
by Kliva20 on 2021/08/30 21:38
I love this game I’m addicted but there’s some bugs that make me extremely frustrated at the point of quitting for good. For instance completing a daily challenge or one of the big challenges where I should be getting a significant reward in which I never receive. The daily challenges freeze sometimes once completed and then I miss out on the 2million bonus or whatever it is. The other issue is receiving the “prize via inbox” in which sometimes I never see after completing many tiers to get the big bonus. Also when receiving gifts from friends through Facebook I get the “gift already collected error.” When in reality I haven’t even collected that gift from that specific friend or even worse “Gift expired.” When I just got the notification that a friend sent me a gift. Small bug fixes could get the 5 star rating this game deserves.
Be careful, game glitches and you can lose a lot
by Jdeiss88 on 2021/08/30 06:06
Mostly okay slot app. Game can glitch out and make you lose out on whatever you’re betting, so don’t bet too high. Also, it can glitch out during daily bonus and make you lose millions. I just lost 6 million to a glitch out
Fun game
by caroleatca on 2021/08/29 16:50
Like playing and can win things at casinos.
Great
by Drew08_ on 2021/08/29 13:10
Love it
You don’t really win any cash on here it’s a scam
by tlaby on 2021/08/29 08:09
No cash no Cash no CASH
Too many pop ups
by Clivewatkins on 2021/08/28 01:16
Stop it. I hate these, I can get a couple but these are too many. Enough
Stupid samba
by Sweetness1003 on 2021/08/28 00:21
I don’t have enough chips to play keeps on bringing me back to it
It passes the time
by adfbhip on 2021/08/27 11:49
What it says
Be careful of reward restrictions
by Esr25 on 2019/05/31 03:50
I’ve been using this app for months, building up enough loyalty points to use on some of the buffet deals from various hotels for trip to Vegas this past week. I was highly disappointed when all of the rewards I had planned on claiming were suddenly absent from the app. I had done a lot of research on the rewards I was going to be claiming, and even read all terms and conditions for the various offers, and no where was it stated that if you are in Vegas, you can’t claim the rewards. It should at least state the rules in the terms and conditions for the offer. Had I known, I would have claimed them before I left. By hiding the fact that you cannot claim certain rewards once you are in Vegas, the developers/sponsors of this app are being deceptive and misleading. This has to be against some of the terms and conditions of the AppStore and hopefully Apple will pull this app until the full terms and conditions of offers are made available.
Rigged to lose
by wuester on 2021/08/09 20:21
I’ve been playing this game for awhile now and it takes forever to win chips. Sometimes you get on a hot streak or just get lucky and hit a large jackpot. To my dismay is that those huge jackpots, with bonus spins, etc, are few and far between. Whether I let the wheel spin or stop it on my own, I notice that the wheel still skips right before I’m going to hit the bonus. Another example of fake rigged is the game Genies Palace, one of my favorites. It has genie bottles and glow balls with monetary rewards. It has rewards of anywhere between 90K and 12M plus. Big problem, no matter how long I play or which method I use to stop wheel, I never EVER hit 6 balls or genie bottles with high monetary numbers. I mean NEVER. It’s all numbers under 900K. Yes, you can still win some decent jackpots with the bonus spins, but it isn’t right to rig these games to stop early or not even have any chance to win a massive jackpot. I don’t understand why the designers care how much people win. If we can’t ever gain chips without a massive losing streak or small wins, why would people want to stay? Game is rigged! Bottom line. I’ve played almost all the games on this app and they are all the same. You show you’re preview of the game with massive pots won, but that’s very misleading and dishonest.
GR8 but Not Really
by joelsephed on 2018/06/29 08:10
I don’t need to write a review about what’s great, all of the higher star reviews will tell you that. But they need to know areas of opportunity. First are the rewards. Anything interesting is consistently sold out, seemingly never replenishing the new lower quantity of 10 (I’ve had the app for a while and the available quantity has gone down over the years). I have over 150,000 coins wasting away because it’s is not worthwhile to a customer to get 2/1 drinks or a “free” entree with a $100 minimum spend. The offers are just not that interesting and, the ones that are, as I said, always sold out. Leverage your partnership with the properties more, it’s a severe dissatisfaction point in the customer journey. Oh yeah, also restricting rewards based on geographic location is a crock. Consistent locals money and are willing to deal with the strip = droves of tourists. Recognize it because you’re purposefully ignoring a major market segment. Second revolves around this shift to an awkward tiered bet mechanism. What happened to simply tapping the + to increase the bid and unlocking jackpots, etc.? Complicated the game unfortunately, not to mention the jump between the four or five tiers are ridiculous. Six million, really? Lol ok. TL;DR - This app is a waste now as the good rewards are not replenished anymore and always sold out and the game has become more complex, complicating the simple fun it used to be
Used to be fun...
by TheHdog64 on 2021/06/18 05:14
I have been playing this game for months, honestly can’t remember when I started it just became a daily habit that I have enjoyed. I have had many times where I would win and win just like real life and the chips stack up, so I bet more until I can’t. I greatly appreciated the added video ad for chips feature as well. Well, about a week ago, while playing, and absolutely exhausted, I ran through my 18 million chips in record time, didn’t hit one Payline hardly.. and the offer to purchase came up, I hit the button to exit like I always do (I’ve never spent $ on this and never intend to) but next thing I know it’s asking me for my Touch ID, again I was exhausted so I did it reactively and next thing I know a purchase was completed and I had 6,000,000 extra chips. I requested a refund and got it, citing that it was a mistake but!! I noticed changes in the app after that. So, Now (this may have been a coincidence) there are no adds to watch for free chips. The offers to make purchases are showing more expensive options, minimum $3.99 now. So now I get my daily 6M, lose it almost immediately, hardly ever complete challenges, and it’s no longer fun. I keep opening it reluctantly, but I guess I’m being reminded why I no longer gamble either. House is Driven by $$$!
Stimulating, but regressing as an app
by Malìcìous on 2019/08/10 17:50
I’ve played the game on and off for several years now and just wanted to state that this app/game gets worse and worse with each new update. Not even regarding the rather rigged way in which it operates, it seems that this slots app is regressing into a crappier version of itself, while also making itself more comparable and therefore less distinguishable from all the other garbage apps out there that have a similar concept. To me, the developers make it more and more obvious as time goes on that their sole interest is to profit, even when doing so is causing people to lose interest. Cutting down the rewards, reducing the functionality, offering minute chip amounts in exchange for genuine money that just goes back into the game due to controlled slot wins, and well, the list could go on and on. The customer base sees the changes each update and it’s not pretty. Developers, while perhaps adding pretty lights and shiny things can make something catch the eye in a more appealing way, it is not doing you any favors. Don’t become too greedy, even if that means that you would need to keep the balance between having a fun and enjoyable app that doesn’t cause severe upset or frustration, and maintaining the app the RIGHT way while still padding your wallets, at 50/50.
Game times out your ability to earn gold coins
by Veronica Blackburn on 2019/06/19 19:26
The game is set up to time out your ability to earn free rewards coins for 24 hrs after you met your daily limit....? Then again, their other game POP SLOTS doesn’t do that but the timing of the free rewards coins is distributed differently. There is no time limits or quantity limits. The rewards come out of popping balloons that you earn through gambling. Not every bubble has the free rewards. No guarantee that you’ll get any at all. But they do force you to purchase coins by forcing you to lose all of your collected free playing coins. Gets pretty time consuming and sometimes even when you do make a purchase, the game makes you lose all your chips. The betting amounts are based on your total play coins available. I noticed a pattern of games not allowing any wins when you lower your betting amount. I find this to be a good business approach because these “free” rewards must be paid for but buying virtual playing coins from billions of people far exceeds your profit margins. I find it this approach very selfish. Although there is some value if you’re patient.
No support, DO NOT BUY CHIPS!
by JonsNickname99 on 2021/07/28 17:57
I have played this game since it came out. I love playing it, but recently I purchased a chip package that unlocked 3X reward of my biggest win on a single spin. I won over 1 billion on a single spin betting 55 million. I never received my 3X reward and after about 5-6 days, I reached out to support for help and to get them to fix the problem. Long story short, they say I never won anything (after betting over 4 billion in a day), kept closing my support requests saying they already responded and now blocked me from opening up a request saying I abused their support system. All I did was reopen the request because it was never resolved. I think I did that three times until they blocked me. The issue is still not resolved and now I see other reviewers say the exact same thing happened to them! I’m not alone in this. There is a definite problem, but support won’t acknowledge the problem and keeps blaming me for any misunderstanding or confusion. It’s simple math… 3X my biggest win. There is no misunderstanding. They need to fix the problem and pay me what they owe. Until then, I cannot recommend anyone purchase any chips from them because their game is broken and their support will just throw any request back at you with no resolution.
So Good So Far
by Alexistiera on 2017/12/24 09:26
I don't really like casinos. Just seem to throw away money there. Win big once just to give it all back plus more. At least that's typically how it ends for me. With this app I can play and play and won't mind losing cause you don't have to spend your own money. If you are paying for coins this app could make you just as disappointed as real casinos because you don't win as often. Update: So I’m so glad I’m named this so far so good because it isn’t anymore. It seems like once you redeem your first set of rewards in Vegas you might as well delete the app. Went from hitting the jackpot that put me up to 128+Mil and its all gone. Tiny bit of it is my fault but majority of it is ridiculous. Spinning time after time not winning a dime. And yes I get it, the app wants you to buy more chips and guess what I did. The $40 chip pack to be exact and guess what ... it’s all gone. I rather spend those $40 in Vegas for this BS. All gone within a day while barely betting anything. It’s bull crap. I’m seriously over this app. However I’ve told my friends about how amazing this app was for me and they’ve been winning and racking up points so I’m convinced after you redeem your first little points its goes sour
Great game - highly addictive, but like real casinos it’s you against the house
by DM_ENGINEER on 2020/03/18 17:21
Great game. The slot games are visually stimulating and make all the right sounds to encourage you to continue playing, even when you’re losing But like real casinos it’s just out to get your money. I played 110 instances of one game and recorded my losing spins (no win or partial win), partial win spins (where you win but the win isn’t as much as you bet), and actual wins (win was equal to or greater than the bet). My actual “win” rate was 8%. The loss rate was 40%, and the partial win rate was 52%. In a nutshell, you get the sensation of winning because you get the sounds and the visual display of winning while the game slowly eats away at your money. Sure, there’s always the probability that you’ll hit a big bonus a few times (it happened to me), but overall you’ll most likely see your chips slowly decrease with every spin. Overall it’s a very well developed game. Graphics are top notch, and the games are enticing enough to keep you coming back. Daily bonuses are enough to keep you going for a bit provided you limit the amount you’re wagering on each spin.
Used to be more fun
by Spock328 on 2018/07/01 12:41
The new betting system has sucked nearly all the fun out of the game. The old system worked just fine. Why fix something that isn’t broken? Also, the rewards seem to have become less appealing. While there are still a few that might be worthwhile, the majority aren’t worth the time required to earn the points, redeem said points, and to redeem reward once you’re in Vegas (or wherever you may be). While I appreciate that it’s possible to earn rewards for locations other than Vegas, it would be nice if there were more locations stateside. They also used to offer travel rewards via Allegiant Airlines, but those deals have disappeared. These complaints might seem petty, but these changes are actually hurting business for the participating locations. Personally, I go to Vegas for the experience of trying new foods, watching amazing shows, and maybe even a bit of pampering. By offering better discounts and freebies, you’re guaranteeing that I’m picking Place A over Place B. Once you get someone in the door, even if they have a voucher for a freebie, you’re a whole lot closer to getting them to empty their wallet. But, what do I know? I only spent over 10 years in the service industry.
Perfect
by M.Haack on 2019/08/18 07:39
The wife found it first and now I’m hooked. This is the perfect time passer as well as a way to earn free stuff in Vegas since my wife and I usually go 1-2 times a year and we only just recently found out about this game and we are going to Vegas at the end of August and only have a few possible redeemable options.. but it will pay off in the end in between this trip and the next. We already have a room comp in such a short time.... who knows what a year of playing will provide for the next trip let alone just a few more months weeks even is how awesome the gold coin earnings are. So happy to have found this app. Ty for actually making a game with real possible prizes and excitement. 5/5*’s from me on the app rating & I give it a personal 10/10*’s for game quality, pure enjoyment and I enjoy the fact I am rewarded with real things that I can achieve and have the chance to capitalize on my/our rewards since my wife and I have regular visits to Las Vegas. Sköl.
Terrible customer service!!
by roconnell0807 on 2018/09/23 23:27
Recently they changed the way they allow their users to earn rewards. So I did the math and it is physically impossible to maintain Sapphire status the second highest status in the game (which I am) even with staying up 24 hours all 45 days. You would have to buy the bundles just to maintain. That doesn’t seem right to me. I understand buying bundles if you want to advance more and obtain a higher status. To maintain Emerald status (a step below Sapphire) you would basically have to stay up 24 hrs. all 30 days to get 1,800 jewels which is only 400 more than you need to maintain. To add insult to injury I spun the Daily Bonus wheel this morning and got 490k but nothing was added to my chips or my jewels. I should have gotten 3.9 million jewels since I am Sapphire status. I have e-mailed their customer service several times over the past couple days and have yet to hear a response back. TERRIBLE, JUST TERRIBLE!!!
Fun games
by Chinchi03 on 2019/03/27 18:45
I been to Vegas twice within the last three months. The site is explanatory, they got rules and black out dates, you need to read the fine print folks. I paid resort fees which were way cheaper than the usual stay at the strip. Stay at the Bellagio for the first time ever. Such a beautiful place. And New York New York during the Stanley cup finals . Vegas was on full NHL celebrations and hockey town and comp night at this place was so much fun. Buy one get half price on buffets are a wonderful deal. Also the drinks if you are going to get a deal read the fine print ,which drinks you can get on the deal special. I play every day now, because I want to do aria resort next. Keep spinning folks! To those who like spending money on buying more chips? Just watch the commercials for free ones or collect daily or hourly. Spin away you will see all the rewards are worth the play!
Used to be great
by kingbobs on 2019/06/05 07:21
The games themselves are ok. If you’re playing the app purely for the games it might be worth your time. But if the rewards program plays even a small role in your interest, don’t bother. Not many good rewards any more, and they’re constantly sold out. When they are available, they’re insanely expensive. The lesser “discounted such and such” rewards are no better than and sometimes worse than publicly advertised promotions through the resorts’ own websites. The reward structure basically forces you to spend hundreds of dollars on in app purchases to come anywhere close to affording the good rewards, which defeats the purpose in my mind. Between that, blackout dates, and fine print that you sometimes can’t even see until after you’ve paid for a reward, you come out ahead skipping the reward program altogether and just paying directly for things. More recently, even their promo emails are false/misleading. You’ll get an email saying something to the effect of “click to get x free chips” then you click it but will get less than half the promised amount (but often with an in app popup to buy more).
Looser come on down
by Clive3883 on 2019/06/08 05:23
If you spend real money on this you must have been the kid in nursery school who sat on the floor in the corner eating the lead paint chips off the windowsill and or you were dropped on your head more than once. Describing this app as the bottom of the barrel would be considered a compliment, this app is trashola! The positive reviews are comically fake and or planted and this is nothing more than a crooked scheme that WILL take every cent paying players are willing to donate. Read the 1 star reviews for the real story of what shysters these people are. I’m well aware of the fact that these types of slot games are a loosing proposition to start with, but there is no back and forth or up and down with this nonsense-it’s all take an no give! Newsflash folks.. this is a game and does not resemble a real slot machine in any form or fashion so spending money to play a game is a no win proposition from the start. I’m taking the time to write this review based off free play, again I’m amazed there are enough people out there paying to support this scam. These are deceptive crooked shysters so do yourself a favor and never start down the path of paying to play!
Rewards need an update
by SuperGooseOfGiganticGlen on 2021/09/02 13:48
I’ve been playing these games for close to a decade. I’ve used it several times for booking rooms. I know how the rewards are supposed to work, how they get stocked, etc. all summer long, it said the Vegas rooms were available to be booked until 9/30. Then it changed so that it said they had to be booked by 9/30 but to use it by 10/31. What? You do realize that 10/31 is after 9/30, right? But then the other day, they removed the rooms from the rewards which means they’re doing an update. So I’m thinking great, I’ll finally be able to book my room for October and get a day or two comped. Nope because it still says 9/30 but to use it in 90 days. 9/30 is in 28 days. Plus any other comps for shows and attractions are always sold out. I have more points than I will ever use, and that’s especially true if I can’t redeem them for anything. I’m not going to play at this point because I don’t need more loyalty points, and that means you won’t get money or ad revenue from me either. Nobody ever answers me any other way on these issues, so maybe if I leave you one star, you’ll look.
Theives
by Vaz Fam on 2019/12/15 23:53
This app is a farce and the tech support is useless. I deactivated my FB account and it was later deleted. I wanted to keep playing this game to use my points for an upcoming trip to Vegas with my family. I even bought additional coins to earn more points. When trying to connect to my new FB account, I am told they are unable to unlink my old account and have to tell FB to reactivate it. I repeatedly told them the account was deleted and they came back with the same answer over and over again. When I resubmitted my request again, they continually ignored me and just closed my conversation. I refuse to believe the creators were not smart enough to allow FB to be detached from an account as I am positively not the only person who has had a FB account deleted. Customer support is rude and obnoxious and useless. Do not waste your time or energy on this game!! I am still waiting for someone to have the human decency to help me with and correct my issue. Can’t believe the Apple would allow this app to defile their name! I am extremely disappointed in this game and Apple as a whole.
It’s A 10
by Lkymome on 2018/05/28 03:00
I have loved this game from the first time it was introduced. I have redeemed so many rewards with my points. I will play this game until it is no longer available. Redeeming your rewards for food and tickets are absolutely fantastic. You used to be able to redeem your points for better deals on rooms, but the hotels must have been losing too much money. I once redeemed my points for a 2 night stay in a spa suite at the Luxor, this is type of room reward is no longer offered. Along with the room I also redeemed a reward for a $50 dining credit at the Excalibur steakhouse. We had a great trip that was mostly paid for by my playing “My Vegas!” Again, although the rewards aren’t what they used to be, you can still redeem some really good rewards for Vegas that will save you money on lodging, food and entertainment!
On 3 Lock-Downs, Seriously!!!
by Slyfox7 on 2018/11/05 01:41
I love this game and play very regularly. BUT, don’t bet high no matter how much you win and do not play too much or you will be put on lock down in the area of achieving your Rewards coins. I started playing Lucky Mei with 4,000 coins to gamble. I began to win in an unbelievable manner. I climbed to 5 billion coins and doubled my Rewards from 230,000 to in the 500,000. So I was put on a 4 hour lockdown first. Then on a 24 hour lockdown. So I emailed the developers. Got a response this morning and let the 24 hours go by. Started playing again and within minutes, minutes (!) was put on 24 hour lockdown again. I understand their reasons as a company to keep themselves safe from cheaters, bots, and who knows how else one can cheat this game but as a grown woman who plays and enjoys this game and has no knowledge on how to “hack” a casino game on my iPhone finds this lockdown as unfair. So beware of winning on this app. Because winning is loosing so play at your own risk. Or al least until they find a way to limit a person from winning without locking their Rewards from them.
The best
by justinraymond on 2019/06/23 13:41
The one star reviews are cringe worthy. I want to comment on all of them and tell them they’re doing it wrong. I love this game. My family has this game and we go to Vegas a lot. It works great. I normally get myself the 2 for 1 buffets and that right there saves $50! And for free? People saying you have to spend money on this game, I haven’t spent a dime! To be fair I have had this game for 5+ years but just collect your free chips as soon as you can and play in a strategy that will collect you gold the fastest. Gold is what you buy real comps with. And they work well. Whatever MGMRESORTS casino you’re in, just find the M LIFE desk in the casino and they’ll load the comp onto your M LIFE card. Pretty dang easy! Just have a little patience. There should not be any one star reviews on this. The app is free and you win real stuff. Their loss!
It’s ok
by Iluvwetlips on 2021/07/27 02:56
The fact that you earn rewards to actual vegas and be able to play for free (until you lose all your chips which you will eventually). Like most slot machines, the payouts aren’t good and you will eventually get to not enough chips and need to wait for ur 2 hour free chips or daily free chips to play again. Like most slot machines, the higher you bet, the more chips you lose and you win less chips. This isn’t my main issue with my review though. My issue is, every time I open the app, I get at least 3 pop ups advertising some sort of event going on in app. My issue is when you run out of chips, you get at least 2 pop ups telling u to use real money for chips. App devs, that it discouraging for a lot of ppl. If you have some sort of event going on, don’t give me 3 pop ups in a row every time I launch the game to advertise it. Have it part of my strip or something where I can optionally view it if I care to play a high roller event…..
Play for the rewards
by aDyslexicTurtle on 2020/02/23 11:49
Contrary to other people’s negative reviews about the game, I have not had any bad experiences with the game. Maybe because I am not playing the game to have fun, rather I am playing the game to earn coins to redeem for rewards that will save me money! I normally redeem my coins for 1 breakfast buffets (Approx a $20 value), or a bogo drink (Approx a $10 value). Sometimes the rewards do show as sold out; however, if you check daily, you’ll eventually be able to purchase the reward that you’re interested in. Once the reward is purchased I think you have 90 days to redeem it. So if you can’t find an available reward 90 days before you go to Vegas, the you’re just lazy. Also download the other apps like blackjack, Konami, and pop slots. Your coin balance carries over to these apps and I’ve noticed that if one reward is sold out on myVEGAS, it may be available else where.
Great game with some bugs
by Kliva20 on 2021/08/30 21:38
I love this game I’m addicted but there’s some bugs that make me extremely frustrated at the point of quitting for good. For instance completing a daily challenge or one of the big challenges where I should be getting a significant reward in which I never receive. The daily challenges freeze sometimes once completed and then I miss out on the 2million bonus or whatever it is. The other issue is receiving the “prize via inbox” in which sometimes I never see after completing many tiers to get the big bonus. Also when receiving gifts from friends through Facebook I get the “gift already collected error.” When in reality I haven’t even collected that gift from that specific friend or even worse “Gift expired.” When I just got the notification that a friend sent me a gift. Small bug fixes could get the 5 star rating this game deserves.
Free fun for all!
by 3Mermaids on 2020/01/19 17:32
This is a great game I like playing on my down time! It’s simple to play and there’s a diversity of slots to enjoy with different kinds of bonuses! If you lose all the credits, no big whoop, just wait one day to play a free spin for credits. If you have an addictive nature there is an option to purchase credits. I like the fact that I can play for free and I don’t have to buy anything if I don’t want to. There are too many games out there that charge to play and at times it’s not even worth it to play or the items purchased leave you feeling dissatisfied. I work a lot so having a little game that lets me feel like I was in Vegas for mental vacation is a fun appeal for me but without having to book a hotel and a flight!
Not enough play time
by Sonya78Oregon on 2018/07/21 00:59
If you want people to become addicted to your game, you gotta let them play for longer than 5 min a day! I check in with the app throughout the day to grab the free coins and save up to play that night, and I still only have enough to play for about 5 minutes. And that’s betting pretty darn low, just to stretch it out. You need to either give more cash out to play with daily, or you need to let people win more often. But as it sits now, you only have a few hundred dollars to bet, and the machines eat that up instantly. Not so fun when you never win. I don’t understand why on your other casino app (pop slots) you give millions per day to play with, and on this app I only get a few hundred thousand? How long do you expect people to be able to play when the machines RARELY win what you’ve bet and you start out with so little? If it wasn’t for the real life rewards, I would’ve deleted this app a long time ago. PLEASE either give more money daily to play with, or loosen up those machines! It’s worse than Vegas!!
Ridiculous popups
by BSpencerB on 2021/09/02 20:18
Let me preface this view by stating I have a full understanding of the necessity in micro transactions to maintain profitability. The app indirectly brings people into the casino to spend more money, but I understand there needs to be a direct line of profit as well. That being stated, the amount of pop up ads that I’m forced to X out of consecutively in a row is nothing short of absurd. These pop-ups are usually either to promote a new game, or to offer you a deal to spend real money on in game chips. If it was just 1 pop-up I literally wouldn’t care, but its usually at LEAST 3-4 in a row. The fact that you have to wait for the little pop-up animation to finish in order to X out of it makes it absolutely ridiculous, and they pop up pretty much EVERY TIME you go back to the main menu. This game design is absolutely ridiculous and unnesecary, there are way less spammy ways to promote micro transactions and I think you guys should seriously look into them. I will take down this review when i see this fixed.
Amazed
by KickDA$$ on 2018/04/19 00:59
Pretty darn cool App!!! My friend showed me this App and started me up by downloading three of these games to help me earn rewards on my Vegas trips. Wow!! I’m amazed at how fun they are and rewarding. My friend showed me how to connect them to Facebook and redeem my rewards. Very cool if ya ask me. I will be earning everyday and exploring every MGM Vegas App I can daily! You should too. Enjoy your rewards! I am reviewing this APP VEGAS SLOTS. I do not like that when you purchase chips, they seem to scam something off you for the price of them. The slots tend to slip in a way that they automatically make you loose your chips. I get it it’s a gambling game and the house always wins. Yet; it seems a bit shady to make an APP that CONTROLS the way you WIN!!!! That’s NOT RIGHT!!! So if you use this APP (NEVER EVER) I reapeat! NEVER EVER PURCHASE ANYTHING ON THIS APP! until they prove to you they don’t cheat you! I’d ask for a refund.
Everything worse!
by MomOf27 on 2018/10/03 20:11
The app crashes a lot. Sometimes for no reason. Sometimes it loses my Facebook link. When that happens it takes a couple of hours to relink because it repeatedly crashes. If I try enough times it eventually works. The number of loyalty points earned and ways you can earn them goes down over time with new updates. Slowly erodes. The last change is another example a 2 hour time period with only 5 vip points is also less! Before if you did the 4 hour you could get 80 points. Now you have to do it more often to get 60. Early on you could use for cruises and hotel nights. Anything good is always sold out. Now just perks that I can get by playing tables or slots. I have over a million loyalty points so want to keep them to use later but if I don't play for 30 days they can be taken away. Much harder to earn more points, harder still to find something worth using them for
No support
by Disillusioned by Supercell on 2021/08/01 12:39
Used to be a great game and I’ve enjoyed it. But customer support is the worst. Reading through the other reviews will confirm it. Don’t expect them to give you any help in support, always the same copy and paste answer to every question. Is there only one person that goes in and copy and paste responses? We wouldn’t be contacting you if we weren’t having issues. I paid to play this game because the developer created a game and I enjoyed it. But the customer service is what drives me away from the game. Main issue is the payouts from your wins from events like 2X or 3X your biggest wins during a time(which is why a lot of us play during this time) and then 5-6 days go by and then no chips and then contact customer service, same guy MarkS responds with same copy and paste answer for both questions. I started with 3 billion chips and hit 1.2 billion jackpot because I was spinning big. So I left it running because I figured that I’d have at least have 2.4B later.
Great game but may be done playing because of minor mistake costing me big time
by JonnyBoy213 on 2018/11/16 22:45
I honestly love the game and all the different choices of different slot machines and that they have missions and what not.. And everyday, when you wanna spend real money on extra chips they give great deals to give you extra.. BUT, after today I’m considering never playing again.. I had put my thing on auto spin and the stupid max bet button is so close to all the other things that you need to push.. it cost me 85 MILLION CHIPS when I was only betting low bets.. And that had me so furious that I came on to write this review and don’t think I’ll be playing again because of it.. IF someone from the app actually reads this, you may wanna consider moving the max bet button because I’m positive I’m not the only person this has happened to and will turn people off..
Game logged me out and took all my chips and coins
by grimesk on 2019/05/06 23:32
I’ve been playing this game for about five months now and just the other day the app logged me out. When I went to log back in all my points in all my coins and all my progress that I’ve made we’re all gone. And I can’t get anybody to reply as to why this happened or how to get my status back. I was saving points to use for when we go to Vegas but there’s no way I’m gonna be able to get back five months worth of game time. Very disappointed that they don’t have an easy way to get a hold of someone or that they can respond to someone in a decent amount of time. It’s been over two days and I’ve yet to hear from anybody.
Rewards are a joke
by DupedByMyVegas on 2020/03/03 00:40
I’ve played this game for over a year. My wife and I started playing at about the same time on different devices and with different accounts. I’m around level 2860 and have 600k loyalty reward point. Here’s the rub... When I look for rewards for Vegas, specifically rooms, I see a number of offers for 25% off and special room rates(meaning a discount) but it doesn’t offer me any complimentary nights. On my wifes phone with half the levels and half the loyalty points it offers her free nights at most casinos and free buffets! I have easily spent twice as much on tokens as she has and so I brought this discrepancy up to support. They sent me a canned response that said the player experience is customized for each individual player so things like rewards and offers will vary. The process that produces the offers is automated...bleh, bleh, this is the way it works so we cant change it. What a load of BS. Give the best rewards to new players and low paying customers to try to lure them in to spending money and treat the more loyal customers like doormats. My advice to you...play and have fun. Don’t give theses crooks your money and DO NOT EXPECT TO BE ABLE TO REDEEM ANY REWARD that is of any real value. Maybe I’ll create a new account on my next phone and see if they offer me a gold bar for 10 loyalty points....buhahaha. Doubt it. Probably just another screwgie.
Tired of your LONG ads
by oshasto on 2021/03/31 00:47
When you guys are going to get rid of boring and time wasting long ads? Your new way of (3 stages) advertising to get bonuses don’t make any sense to me. You repeat the same ad for 3 times 10 second each and every time hit next then next then close to get one bonus. Just please please add a skip button for those boring ads unless you go back to the way you use to advertise. Just make it one stage for 15 or 20 seconds. COME ON. Update: So you guys seem to me you don’t even care about us!! I mean it’s OK, the reason why we rate you and review the game because we care and we just want to use our reviews to improve my Vegas, but if you don’t care, why would we?!! Anyways I’m deleting the game from my phones after playing for more than 5 or 6 years, because it’s getting so boring that I can’t stand the way you advertise anymore. Thank you but I won’t regret deleting it. I hope you improve it for the rest of players. Good luck!
When the app decides it's over, it's over
by Bcastille85 on 2018/08/26 19:49
When the app decides you need to lose, there is nothing you can do. In the blackjack game (different app, same maker) the "dealer" had a bust card, it drew a 20 or 21 twelve straight times, on single deck... then in between that, the dealer had 7 blackjacks, yea that's 19 straight hands that were impossible to win just to make sure it took all your credits so you have to buy more. In the casino app, I spun over 50 times straight and never won more than my bet, I say 50 but that's when I started counting, if I had to guess it was closer to 80. Trying to make you buy credits. Wouldn't you want people to play these games without cheating them so they earn rewards and go to your casinos where they can spend real money? Oh well, I won't buy them, I'll just use your free daily credits and still get my rewards for things NOT in your casino.
Lots of fine print you don’t see coming.....
by Mcmanaman141414 on 2020/09/01 05:31
After playing for months and racking up loyalty points the app is very misleading. 1) You cannot combine most rewards with hotel stay comp that your purchase. If you use a hotel compl rears you cannot use other rewards.2) Most rewards have a stipulation that you have a minimum of 2-3 nights in that hotel the reward is redeemed at. You 3) there are many black out dates. Often the dates you are looking for even Sunday through Thursday are blacked out dates. 4) you currently cannot find out if you reward is available for your dates until you use your loyalty points on the computer/reward. 5) every time you login in there are a minimum of 3 adds trying to get you to purchase costly chips. 6) shows are ALOT of black out dates 7) only a deal on the rare occasion the nights your are staying aren’t blackout dates. Any loyalty points beyond that are an absolute WASTE of time since you can’t use them.....
Short winnings.... a lot
by aajocas1989 on 2018/11/12 18:22
So I noticed some of my winnings were pretty short opposed to what it said on the screen. At one point, showed 3 mill winnings off a bonus, never went into my chips total. Messaged customer support multiple times and they never got back to me. So I started paying attention to other bonuses. And I have quite a few screen shots of what my winnings were supposed to be and what they ended up being. Turns out, I get shorted on my winnings often! Checked the moi slot. One lightening orb said 750k. Screen shot it because when it tallied, it came in under 75k. Screen shot again and the orb CHANGED to 75k. Very crooked. Crooked because you have the option to BUY chips on here but you are often SHORTED on your winnings. Their customer service WILL NOT respond to my messages and screen shots. UPDATE: I’ve sent them the screen shots of the bonuses being shorted and instead of replaying, they banned my account. What a bunch of crooks!
Complete garbage and utter scam
by BrianMurphy on 2017/12/22 06:33
I have talked to people who have been able to use their points in Vegas for certain things. But like others have pointed out when I actually went to Vegas last week all the options went away, even a free cup of coffee. We used points on a buffet that had no blackout dates or restrictions listed. I read all the fine print and agreed to the terms. Then I get an email saying the dates are blacked out. So I had to physically go to the casino. I figured they would honor the reward. It was 2 for 1. The woman was so rude. She wouldn't even look at the discrepancy or honor the reward. She returned the points to me and then had the nerve to ask me if I wanted to open a credit card. My wife and I had 169,000 points and used none of them because it's an absolute joke. Maybe you will all have better luck but be mindful of spending money on this app. I have spent nothing extra but I regret wasting my time. Time is money.
Disappointed
by Maddilain on 2021/01/04 02:22
Prior to experiencing a glitch with the app that cost me about 275,000,000 chips, which 243,000,000 were purchased with real money, I would have said this game was really fun to play and would have recommended it. However, a few days ago, and after making a few purchases on getting some chips, I had approximately 275,000,000 chips in my account. Mind you I made two separate purchases where each purchase was for about 243,000,000 chips. That’s not including smaller purchases I previously made within a few days. When I had decided to stop playing the game I had forgotten to close the app. The next morning when I went into the game to start playing again, all my chips were gone! I reported my experience to customer service. Instead of retrieving my chips, whether they agreed with it or not, because after all, I would be a happy returning customer and I would make more purchases, which in the long run they would keep making more money from me and would easily recover the chips they retrieved for me. But instead they told me to check on Facebook to see if it was hacked or my game was hacked. I’ve been a player of this game for over 8 years. But after seeing how they treat a customer who’s been playing for several years, I will no longer make any purchases. And thus, also post this negative review.
Support is a joke!
by ejjnick on 2020/09/21 02:26
They give you certain perks for higher levels you obtain however their support guy, MarkS. is a joke! Twice in 2 days I’ve made in game purchases for boosters and they never worked. Because his time zone is UST and I’m CST he insists my purchases were made in his time zone. He continues to close the conversation and absolutely refuses to help me. I get absolutely no where getting help through him. When I ask for another support platform he closes the conversation and continues to completely blow me off. Is there anyone else I can speak to? My next call is to Apple to refund every single penny I’ve spent on this game. I’m a level 6 which is a ruby and is supposed to have priority support. If this is the priority support they offer, I will call and put in a complaint with every single one of their partners. All I need to know is who to contact to get what I paid for and get better support than this MarkS. joke of a person.
Ridiculous
by jking77777 on 2020/01/02 03:40
There is nothing free about these games I’ve spent $20 or more in just a few days on coins which is absolutely stupid on my part because you won’t win anything anyways but I figured I would spend 10 bucks and buy 114,000,000. Coins figuring I would just kill some time and play for awhile. Well the more you spend the less you will win because that’s there gimmick. Ok so someone is spending more then let’s make them win less so they will buy more! Well not happening I never hit any play money coin jackpots nor did it even make me want to play ever again. 10 dollars for 10 minutes of imaginary coins and winning, but I’m the idiot for buying coins so don’t waste your time or money and if you want to waste money go to a real casino screw these electronic games that you don’t win anything on anyway because you only pay in there is no payouts! I’m deleting app and never playing again thanks for the scam!
It does help. I like it.
by Mousie2629 on 2018/03/24 12:54
I’m not a big gambler when I go to Vegas but I due like the fact that you earn rewards to use in Vegas. I’ve used a lot of the MLife rewards already and I have been treated really well as a member. The 2 for 1 buffet; spa discount; hotel stay discount (free nights); discounted tickets to shows and more. I don’t buy chips. I collect every 4 hours and play occasionally with modest bets. If you can contain yourself this is a really useful game to use to plan a really fun, inexpensive trip. My boyfriend and I both play so we double our rewards when we go there. I’ve also been playing for 3 years now. Read the fine print!!!! Blackout dates apply to redeem, so plan accordingly.
Not at all what it used to be.
by Abby3785 on 2018/12/23 12:33
Like so many other things in life, when it began it was a useful game to play because you could actually secure awards of real value. I’m on the east coast, so we stayed at Borgata multiple times. But now we never do, because the rewards have disappeared permanently. Over time you could see the rewards slipping to the point where we find ourselves now. So now I never use the app. In defense of the game makers as well as MGM, I never spent any actual real money playing the game. I hit an occasional jackpot which gave me plenty to play with and if you’re smart and are able to stop playing when you recognize when the game is rigged, and play more when you can see that it’s loose, you can build up lots of rewards. (Now it’s NEVER loose so don’t even bother.) For someone who doesn’t enjoy losing real money (gambling) at all, this was a great way to receive actual comps. Oh well. It was good while it lasted.
It was great until they robbed me
by twistedpens on 2020/05/16 01:52
I enjoyed playing this game, and spent a good deal of time and money playing it and building up my Loyalty Points. I was sitting on 70K loyalty points and over 400million chips when yet another one of the games persistent notices popped up that the only way to save my progress was to connect it to my Facebook. When I clicked yes to connect to my Facebook it connected to an old Facebook account that was on my phone and I lost all of my progress, time and money spent to get to that point. When I contacted customer service the reply was essentially sorry about your luck you should have connected to Facebook sooner. They insisted that there was no way for me to get my account back, yet I was receiving daily emails from them with Chip bonuses, so obviously they had a record of my account since after cheating me of my progress and starting me over the chip bonus emails went from 7mil to 2 mil.....
Predatory and patronizing
by nOTIONY on 2018/06/17 23:02
Beneath a veneer of polish, bright visuals, and popping sound effects lies a barely interactive experience devoid of any lasting satisfaction. It’s almost certain that the games are rigged in order to take advantage of player’s psychology in order to convince them into paying for their poxy microtransactions. All the while they promise tangible rewards that mysteriously seem disappear before many can actually redeem them. Don’t kid yourself with a game like this. You’re not a winner playing this game. You’re not some VIP or bigshot highroller or whatever vapid label the gambling culture for whatever reason believes deserves respect. You’re a stupid ape, pressing a lever and clapping at the pretty lights and exciting sounds. If you have patience and wherewithal to read a two paragraph review, I can almost guarantee you deserve better than what this soulless, joyless scam of a game could possibly offer.
Love the Game but disappointed in reward redemption
by KotahsaurousRex on 2018/09/03 21:41
I live on east coast at Virginia Beach VA. I only get to go to Vegas once every 2 or 3 years. I was not able to use part of my 1.5 million points on Hotel Stays! Why do u ask? Well let’s see the week I could be in Vegas was a black out date. Aug19-24th. Nothing special going on at this time. Then in order to get a free buffet I had to pay for a buffet! With the Free play I had to put my own money to activate it. Oh and in order to get free play you had to stay at the hotel for 3 days that the free play was offered. I spent close to 3k over the few years I played this game and did not even get that value out of it. I absolutely love the game just disappointed in the reward redemption process. I will continue to play the game but I definitely will not spend any more money on it!! This goes for pop slots and Konami slots!
Kinda cheesy
by SDJahof on 2021/01/10 05:43
This is the only slot app I am aware of that cheats U when it comes to your rolling days of grabbing your bonus money. They roll over to new day at midnight. If U have say 20 days consecutive doing so. U don’t get to midnight to sign in and keep your record going. Around noon /1pm that afternoon if U don’t check. They restart the time stamp But here’s the kicker Come midnight & U sign in Its Day 2 if U signed in later after 12 noon It’s big deal in the sense What else do they trick U up with other shortcuts or their “deals” that deny U your expectations in the game ? They also have their max bet button right next to the spin button. That is playing shady to get U to buy more coin when U accidentally hit that button and lose your balance A lot of the slot apps have pushed that button away from your spin button. Simply shows respect and an understanding the customer is not a money tree for them gouge with making purchases
Like any other “free” game, set up to make you spend.
by Stewarttt29 on 2020/08/10 19:11
The game is fun and easy to play, helps you pass time fast and lets you win free stuff for Vegas. But just like any other game it’s set up to make you spend to buy their “millions or billions” of coins. I’ve been on a loosing streak for the past 2 weeks almost. I played it a little bit to earn gold coins and I’ve earned a high amount, it is why I think the game is now “forcing” me to spend to give me earnings. It’s annoying how they set these games up. The only thing keeping me alive now is the daily bonus, I reach a maximum of 416 million and yeah.. all gone. To any player if I can give any advice in case you lose all your coins, collect the daily bonus everyday for a week or two and bet high to test your luck. Just like Vegas, game is broken. 🤷🏻‍♂️
The developer is trying to replace part of lost “real” vegas revenue through this game!
by notHappy myVegas user on 2021/04/22 14:56
This game used to be fun and actually reasonable in terms of pricing until Covid-19 hit. The whole game and attitude turned into complete revenue generation/ replacement for the casinos. The practices they are using now are straight deception and theft. One example, they changed the default bet when you start a game to the highest possible. This is done without advanced notice. So if you just purchased some chips or have a good amount and not aware of this change, you would start the game, hit start and without knowing it, you lost everything you have. What this means is (if you are stupid enough) you would go back and purchase again. This is theft and dishonesty from the developers and owners. I am deleting all myVegas apps and they are not getting my business anymore!!
Fun but flawed
by Dorkvader2828 on 2019/07/20 22:01
This game oozes everything that’s wrong with corporate America today. Endless pop ups trying to get you to make in app purchases. They are ANNOYING, i get it you want me to make purchases. But guess what? That pop up is not going to make me make purchases. That pop up just makes me want to delete the app. I would deal with 1 pop up. But the morons running this app, have 3+ pop ups when you log in. Then there are the random pop ups as you play and switch games. It’s excessive, it’s annoying and it goes way to far. hey not so smart person who thinks this is a good idea. Pop ups disappeared in the mid 2000’s for a reason, stop trying to being back bad ideas. I no longer have your app on my phone because of it. It’s more than likely being done because of some out of touch Executive who does not understand that you can run people off while chasing short term profit spikes.
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App name
myvegas slots – Casino Slots
Description
Play Free Las Vegas inspired Casino Games games and slot machines! Join over 90,000,000 myVEGAS players who have enjoyed Las Vegas experiences! Play your favorite free casino games and win the jackpot ! New player Welcome Bonus 3,000,000 Free chips!! myvegas slots - The OFFICIAL Partners of MGM Casino Bring the Las Vegas experience to your phone. All of your favorite real casino games with new features and massive Jackpots! Enjoy Las Vegas inspired entertainment by playing fun, free casino games. Download myvegas slots and spin the best casino slot machines. Access all of the Casino Games and slots for FREE. *** REASONS TO PLAY myVEGAS Casino Games & Slots *** - Welcome Bonus 3,000,000 Free chips! get DAILY BONUS GIFTS to claim free chips. Keep spinning and winning! - Claim Free BONUS chips every two hours! - Earn VIP benefits for boosted bonuses and more. - 3D vegas resorts - Walk around the virtual 3D Las Vegas Strip and enter real Vegas resorts like the Luxor, MGM, Bellagio, NYNY, and Excalibur. - Play the unique, original and official slot machines of Shaquille O'Neal, Kong - The 8th Wonder of the World, the Munsters, Bridesmaids and more. - Play authentic casino inspired slot machines from KONAMI and AINSWORTH, including Lotus Land, Chili Chili Fire, Savage Eyes and Masked Ball Nights - New features introduced regularly: New slot machines casino games and 3D Vegas resorts giving you a full Las Vegas casino experience. - OFFICIAL MGM partners, owners of casino resorts such as Bellagio, MGM Grand, Aria, Excalibur, Luxor, NYNY, and more. - Collect loyalty points and redeem thousands of different real-life rewards - Special Online Casino Features such as Social Spins, tournament events, play with friends and with other players all over the world. Play myvegas slots – The best free Casino slot game. Additional Information: - myvegas slots is intended for individuals 18 years and older. - myvegas slots does not offer real money gambling. - Virtual chips used in myvegas slots have no real-world value and cannot be redeemed for anything of value. - Playing free-to-play slots games does not imply future success at real money gambling. In-app purchases are available. - PLAYSTUDIOS, the developer of myvegas slots, is not affiliated in any direct or indirect way with any real-money gambling operations on other domains. PLAYSTUDIOS is a member of the International Social Games Association (“ISGA”) and has adopted its “Best Practice Principles.” See more about the ISGA at www.i-sga.org. For information, guidance, tips, and advice on social gaming, visit “Smart Social Gamers” at www.smartsocialgamers.org. Like myvegas slots on Facebook: facebook.com/myvegas Follow myvegas slots on Twitter and Instagram: @myVEGAS
The offers are killing me
by aery berry on 2021/10/20 12:14
The offers are killing me
SCAM! And horrible customer service!
by KittySSSS18 on 2021/10/19 08:48
I’ve been a long time player, since the beginning of this game. I recently purchased chips but did NOT receive the chips I purchased several times. I contacted customer service and the rep (MarkS) was VERY RUDE. He claimed the chips were credited (without providing any evident), but in reality, I have NEVER received those chips. I kept an eye on my chips, but the new purchases were never credited. I provided the purchase receipts as requested. When I asked to speak with the manager, he said there’s no need to escalate the case, accused me of abusing customer service system, and limited my ability to submit further requests. All I wanted is to receive the chips I PURCHASED! What kind of customer service is this?!?
Great rewards
by hgtihvvgy on 2021/10/19 01:43
Love the rewards I get.
Game
by Thisappworks24 on 2021/10/18 16:17
Slots don’t pay like in the past no bonuses not until h fun
Lying about points
by Reviewer5639 on 2021/10/17 13:49
After building up points to “earn rewards,” I was sent a single email (that filtered to spam) warning me they might delete all my “never expiring points,” and then they did so. Don’t count on being able to redeem them for anything.
takes 3+ minutes to load
by 666Jesus420 on 2021/10/17 02:11
this game is great if you have time to waste waiting for apps to load. it loads so much stuff that on an iPhone 13 Pro over 5G from the time you open the app it takes at least 3 minutes before you can actually play any game. Get it together guys. I’m deleting this trash.
Fun Slots!
by Corsair66 on 2021/10/16 00:26
Fun slots with great graphics.
Used to be better
by CaptainShibby on 2021/10/15 01:15
Been playing this game for years, but the last year or so, I’ve seen a decline in the enjoyment of this game. WAY TOO MANY ADS, topped with disappearing rewards, and losing streaks that prove worse than actual Vegas level slots. I hope things improve, but I don’t hold out hope.
It’s lit
by LoverBoy808 on 2021/10/14 10:20
🤙
Wants you to spend money
by Rintot on 2021/10/14 04:23
Won’t let me win chips
Keeps freezing
by MsPixxie on 2021/10/14 01:36
I play this game often because it’s lots of fun even to the point that I spend money on coins so I can keep playing. But lately it freezes during the bonus when the ElectroLink is triggered, on the last of the 3 spins all set up to win big. Then when I open it back up the 10 spin bonus it picks up where it left off, but all my winnings from the 3 spin bonus are lost… So disappointing!! Lesson learned, guess I should just play with my winnings from the game and spend my money on other things.
Fun Fun Fun!!!
by rock of gold on 2021/10/13 04:04
Winner
No Ads Anymore?
by Myvegas Player Tier 4 on 2021/10/12 20:50
There used to be ads available on this app for extra chips, however it seems only mykonami has that option now. With that the ads on this game it becomes unplayable to earn loyalty points
SCAM
by -/&; on 2021/10/11 23:43
Don’t EVER pay REAL Money For Chips because no matter what you will always end up paying for more chips and and they will be gone in 5 Minutes. I Promise you that
Cinderdick
by cinderdick186 on 2021/10/11 19:02
Great games and great graphics and resent payouts.
Loved it
by me042218 on 2021/10/11 06:57
I been playing this games for over 5 years and loved it!! Thank
Mr.
by lheolhen on 2021/10/10 17:31
Awesome!!!
Won’t load
by Jer98360 on 2021/10/10 12:46
Since this update 97% of the time it doesn’t load. When it does load I try to login to Facebook to get my rewards back and it just sits there. I can click Facebook but nothing happens. Please fix.
Rewards not redeemable
by RTDJ1996 on 2021/10/10 05:22
They fixed the constant crash issues, but now there is an issue with not being able to redeem rewards as they do not send out a confirmation email to the address entered. I have been playing and claimed some rewards, but have not received emails and cannot change it in my account. Kind of disappointed with how horrible it is to navigate through customer service.
There VIP service is horrible and scammers for rewards!!
by Jaszy fizzle on 2021/10/09 14:49
I had such a horrible experience when you need customer service in rewards points and to get the actually purchases. This company needs to fire all VIP teams and especially don’t waste any money not even for chips that you think is a good price. Worst scammers ever
Very addictive
by big D 716 on 2021/10/09 00:59
But great things it works up to things you can do see eat or drink
Too many pop ups
by alphafay on 2021/10/08 22:16
The pop ups have gotten ridiculous. There are far too many on start up, seriously considering uninstalling. Still too many, don't care about your justifications, too many pop ups. Nothing has changed.
Crashes too much
by i dontv on 2021/10/08 08:16
I get to play for a little bit and the it crashes and won’t stop asking me to restart. Restarting never works. I have to uninstall and reinstall before I can play again.
Ads out of control
by Jerseyjoe50 on 2021/10/08 03:45
My God… way too many ads! Now you get served 3, sometimes 4 BEFORE YOU CAN PLAY A GAME! I understand ads are the way the world works, but they have ruined the fun of this app for me. It’s too much. Also, the advertise that you can watch another ad for a bonus million chips every hour. That is a lie. It is every 2 hours. A clock will briefly pop up that will countdown your time. The games are a lot of fun and the chance to earn a comp M Life room or other perks is amazing, but they have made some bad marketing decisions with this app lately. So much, that I had to write this negative review and I don’t review apps.
FORTUNE CHALLENGE CRASHED 10 TIMES😡😡😡
by TillyDone on 2021/10/07 17:12
Please fix this issue!!! Very difficult to play any of the FORTUNE having MAJOR issues with this new game CRASHING CONSTANTLY!!!! I’m playing with 1.5 BILLION chips bowls are filled after playing and crashing throughout the night. Opened up the game to see if these issues WERE fixed after contacting you TWICE yesterday and NO!! The CRASHING ISSUES HAVE NOT BEEN CORRECTED! So it is very difficult to compete to win any Fortune Challenges if this game CRASHES. Last night NONE of the requirements were even posting on the levels I had to complete to be entered. WHY??? I’ve been playing ALL of the MY VEGAS GAMES SINCE THEY BECAME AVAILABLE. SLOTS is STLL FREEZING UP and CRASHING 10/07/2010. Please fix your game it is not a issue on my side. I’ve rebooted and it happens at 3 different homes.🤦‍♀️
Rewards are never available
by jennyStarbuck on 2021/10/07 12:26
I have been playing for months just trying to get a reward for a buffet in Vegas. I have the points but the rewards are always “sold out”
Meow
by 7thshroud on 2021/10/07 11:28
I just wish they didn’t take all my chips
App is going Down hill
by Mcast72 on 2021/10/07 03:45
App is fun, but Rewards suck…not worth redeeming with so many restrictions…I used the app years ago….took a long break and after coming back the rewards are crappier. Deleting…
MyVEGAS
by headache:livenlearn on 2021/10/06 03:53
I DO NOT PARTICIPATE IN FACEBOOK like many others do. I find Facebook to be invasive in too many ways based on what others have said. Therefore; refusing to answer my submission through the game or going this route is poor consumer relations on your part! I have gone through game based on setting to help to contact. Your response is poor in telling me to check my connection WiFi or reinstall as neither is a solution. I know as I’ve done as you’ve asked and gotten no where! Love to play games, but game company refuses to take responsibility for faulty gaming when games freeze and credits are lost. Prime example: I’m on the third part of Retiree Rhonda when I have to score over 26.?? Value chips or credits. She freezes at 2 hr 38 min.with me having completed way over that with 87% completed. Then I hit a 132,000,000 and another 9 digit number. This should have completed the task. Now, I’ve addressed this type issue w gaming company who says it’s basically faulty on my end. I’ve done the reinstalling of program so very many times that it’s ridiculous! Still problems continue. I love the games so I play, but I really am unhappy with the people in charge! I find it hard to believe that I’m the only one who has issues like this.
Spreading the Word
by Bill478 on 2021/10/06 02:31
I've got everyone at work playing now. It's become a daily topic discussing scores and planning trips. I wish I found this app sooner. Already used 2 complimentary nights in November to see Carlos Santana at Mandalay Bay. Thanks MyVegas! You are awesome.
Great game
by Teeken105 on 2021/10/01 09:44
👍👍👍 awesome game
No credit for jackpots, No customer service
by Mstngmike on 2021/09/30 23:56
I’ve had this game for a number of years and spent a lot of money on it. Recently I get credit for jackpots and on the next spin it takes the credit back. I have this on video. I contacted customer service five days ago and still have gotten no response.
Technical issues w/o any support
by vosbelle on 2021/09/30 18:07
There always seems to be a technical problem with this game. I have been playing this game for more years than I'd like to admit. The game either freezes up or shuts down entirely and usually in the middle of free spins. A robobot responds when you try to contact customer support and it is limiting to say the least. I received NOTHING for completing the third task of a daily mission but was unable to get any help regarding this. Don't even bother with the special events because they rig it so that you never reach the goal and if you do, the return is minimal. Don't waste your time or money on this game.
Game Crashing
by KaylaKyleKaylee on 2021/09/30 17:00
I love this game but it’s been crashing these last few days. Please fix!
Waste of money
by CarlKara on 2021/09/30 00:39
To be honest playing this games bring so much fun and joy to me.. it’s literally addicting because most of their games are fun but the moment I run out of chips I force to buy and spend how many $$$ in playing this game..but their very unfair because all of a sudden your run out of chips again and not winning much but losing much..that’s why I begin to hate this game..
My Vegas
by TKD9999 on 2021/09/29 13:53
Entertaining. Love it!
Lost a lot of coins
by tamrapierce on 2021/09/29 13:00
I had gotten into the 100’s of billions in coins - didn’t play for a few Months and when I wanted to play again I found I had lost down to 26 m coins- no idea where they went?
Enough with the forced updates all ready
by Miss May Tag on 2021/09/29 02:34
Stop the goddamn forced updates
Not loading
by Bunnymcd on 2021/09/29 02:22
Did another update and now the game won’t load. It’s happened before. Why would you put out an update without testing it first!?!?!?! Hello! Now it’s going to mess up my daily check in streak AGAIN! Test your updates BEFORE putting them out!!!!!!
Why do I have to keep updating
by java460 on 2021/09/28 18:27
Why do I have to keep up grade new version game to continue to play.
Just annoying
by larrythebob on 2021/09/26 20:11
I had one good day and now have been playing for weeks without wining anything at all. Just disappointed.
Scam
by juegaconpito on 2021/09/25 20:40
If i could id give it 0 stars, there support dont help at all i purchased chips wich were never given or credited, messaged them and they never fixed it complete waste of time and scam of an app! Seriously id recomend you dont play it or try it! Was good before just a joke now!!!
Awsome I love it
by flaremax360 on 2021/09/25 09:17
So much fun
Wasted time
by MasonBrother on 2021/09/25 08:59
I have been playing for a while excitedly saving my gold coins. I wanted to use my coins to reserve a night in Vegas for the Alanis Morrisette concert. I had to sadly return my complimentary night because every time I try to use my free night, it said system error. I don’t know why , but it’s just not allowing me to use my free night. My friend is also experiencing the same issue. So he gave up on it and just booked somewhere else for the room.
Ridiculous
by Shay622 on 2021/09/25 00:01
First, the amount of times I’ve been kicked out of this app lately is ridiculous. In addition, the number of wins versus the continued losses is just not worth playing these games anymore. MyVEGAS gives stingy a whole new meaning.
Email rewards
by Jcarrera78 on 2021/09/24 12:39
So I go to collect my rewards I get in my email the screen never loads fully. When I close it out and reopen it says I already claimed rewards please fix Thanks.
💯🤙🏾
by P471M00 on 2021/09/24 07:06
Good game 💯🤙🏾 like how we can use the gold coin in Vegas sleep hotel
way too aggressive with in app purchases
by Andrew Navarro on 2021/09/23 19:02
the amount of popups with daily promotions is absurd.
74 millions in chips went missing
by twila v jackson on 2021/09/23 16:33
This is the second time my chips have gone missing and not restored.
Mario R García Palma
by Miroxie07 on 2021/09/22 22:41
Me encanta estar en Las Veg
Not enough winning
by Gonk777 on 2021/09/22 01:12
You need to let up on your greed and put the fun back in it, you have bled all the fun out of it with very low payouts and not enough feature wins
Smoke and mirrors
by Bloftis619 on 2021/09/21 04:30
Let’s face it, most of us just use up our daily allotted coins..maybe win..but mostly lose it all..as expected. Now they’ve implemented 1M coins if you run a short ad!! Ran that short ad 20+ times while watching tv for a 26Mill haul! Much better odds right?...HA! They just adjust the difficulty level to godmode. Shocking right?!..and Genius!!
Scam scam scam scam
by Tara Spiker on 2021/09/20 11:49
Make you pay money every day to play and then makes you lose so you have to pay more. Prices of chips gets more and more expensive until the cheapest is like $25. Worst waste of money ever. Prizes are not worth playing for.
Set to cheat
by AppUser$9 on 2021/09/20 10:00
The folks answering the questions posed when the app has issues all but claimed that the app is rigged to cheat you. If you complain, they set your ID up to lose on every game.
Freaking awesome
by dboyinvisa on 2021/09/19 17:01
Best game I e played yet
Review
by uhhonolulu on 2021/09/19 00:30
I have enjoyed these games for years and enjoy it thoroughly. This is the only games I play. Thank you for giving us such a great product of enjoyment.
Frozen
by BettyJ89 on 2021/09/18 06:27
App frozen again. This time my old tricks have not worked. It is my favorite game
Worst slot game ever
by Irish Lars on 2021/09/16 21:24
Estimate 500 spins and not one bonus or free spin games. The so called gift was to buy more chips. Always thought gifts were free, but not with this game. Never spend a penny one this game, ever
Not worth it
by LeifBurkhalter on 2021/09/16 18:01
This is the worst slot game I have ever played in regards to paying out. I have spent money and spent money and continue to lose. As soon as you start to try and get bigger to win bigger without fail you lose it all. What ever happened to the customer winning sometimes. That’s too bad though because the app was pretty fun up until that point…..several times.
Way too many Ads
by nick jerry joe on 2021/09/16 17:05
Just trying to collect the hourly coins and having to exit out 10 different pop ads. Really annoying.
Happy
by ugman56 on 2021/09/16 03:10
Thank you
Great
by Adi-Mar on 2021/09/15 23:23
Really entertaining!
Money Vacc
by dvill80 on 2021/09/15 23:01
Was able to reach Sapphire status but feels like I had to give an arm and a leg. Was getting some good wins but after that just started losing and dumped what felt like over $100. Definitely not playing anymore
Bugs, and more bugs
by emjayen on 2021/09/15 22:09
There are sooooo many bugs in this version. Developers and QC should be ashamed.
Rewards you can not get!!
by F-gmapsGoWAZE on 2021/09/15 07:01
This app has complicated rewards. Had $75 at the Bellagio catch is you got to stay there and it’s deep in the terms and conditions!
Trash
by yourfaja7377446 on 2021/09/14 23:16
Alright to play but after a while you won’t be able to win so they want you to spend money to play more and the good prizes are always sold out not worth it
The best
by maggy2203 on 2021/09/14 14:11
I love this
It’s okay
by EddieStarr on 2021/09/11 22:45
I’ve been using my Vegas for well over 10 years I have 4.2 million loyalty points it’s sad because I feel like I can’t spend it all there are not enough rewards you guys should buy default have food rewards for every single property and also recently when I open the app on my phone I keep getting advertisement after advertisement after advertisement I just want to login and collect my chips please consider getting rid of all of those introductory special offer splash screens, it’s annoying
Best Ever
by basset hounds are the shizzle on 2021/09/11 21:37
I have Ed playing for 6 or 7 years and still love Like an old friend
My Vegas Bj…!
by maryjusz66 on 2021/09/11 02:13
Faaantaaastickoooo…!
Wins are minimum, bonus are small.
by Jayone8 on 2021/09/10 17:17
This game is set up to make you lose all your coins. Not like reality at all, but this game supposed to be based on Las Vegas? Higher bet just means you lose more faster and ma bets bonus rounds you dont win, rarely. So dispppinted.
Crashes
by Nursekp85 on 2021/09/09 20:49
App keeps crashing. Getting error messages to rest.
This used to be my favorite game...
by Highervibez on 2021/09/09 04:22
Seems as though there’s no real working with these games anymore. I’ve noticed that it often will keep going once I’ve already hit the stop button until my reward passes. This appears to be a rigged app. I wish the developers would stop insulting gamers intelligence.
Jackpots
by m/$m on 2021/09/08 22:11
Not enough wins between spins
Love this game
by Krissyblack on 2021/09/08 21:21
Connects to my pop slots. Don’t have to bet a lot to win a lot
Hmm
by dubbascubba on 2021/09/07 19:45
This game is confusing
Updates and promos are problematic
by Pkrplyr tx on 2021/09/07 16:08
Whenever the game is updated or a new promo is launched, any previous settings are pretty much ignored. Sounds and effects set to off are always a culprit. Emails and questions always receive an automated answer. No follow up received.
Best games
by yubnhfgm on 2021/09/07 07:06
I love the app I love the games easy to play
No credit and no answer days !
by b13bb on 2021/09/06 21:17
Thief ! I took no credit during during game , like task is to win more than 400 g twice , I won not twice but 100 times ,still not taking credit! I noticed that they took my coins often ! I buy and not take credit, among another things…bad site and truly thief developers!
Exceptionally bad customer support
by J-U-D on 2021/09/06 05:04
I sent a simple request about an event that did not give rewards despite accumulating prize pieces. Customer support responded with a canned answer three times in a row, and showed no sign of reading my request.
Jumbo Jackpots
by Tarbush56 on 2021/09/05 14:10
It would be nice on a rare occassion to have your jack pot algorhythms pay out. Like 9/11 a. Anniversary
App ignores sound settings!!!
by M3mph1sKyle on 2021/09/04 11:22
This app will ignore sound settings to blare sounds without permission. Be careful not to use in public or around anyone!!
New update takes fun out
by Pepperw2 on 2021/09/03 23:44
I really do not like knowing what I won (or not) before the reels stop. The winning amount popping up before the wheels stop takes away the excitement.
My rewards are gone!!!! 3 million!
by kelliezzzzz on 2021/09/03 01:27
The app was accidentally delete it off my phone when I went to the App Store to click the cloud to restore my game, it took me to a brand new person even when I put in my FacebookAnd my Apple ID I just spent $80 just that week I have proof of everything I had screenshot it a picture last Monday of all my rewards and all the games that I play every single day. Nobody will help me not one email has been sent back to me it’s been a week now. Very frustrated your system is designed to a.k.a. help you, you definitely don’t.
Ridiculous popups
by BSpencerB on 2021/09/02 20:18
Let me preface this view by stating I have a full understanding of the necessity in micro transactions to maintain profitability. The app indirectly brings people into the casino to spend more money, but I understand there needs to be a direct line of profit as well. That being stated, the amount of pop up ads that I’m forced to X out of consecutively in a row is nothing short of absurd. These pop-ups are usually either to promote a new game, or to offer you a deal to spend real money on in game chips. If it was just 1 pop-up I literally wouldn’t care, but its usually at LEAST 3-4 in a row. The fact that you have to wait for the little pop-up animation to finish in order to X out of it makes it absolutely ridiculous, and they pop up pretty much EVERY TIME you go back to the main menu. This game design is absolutely ridiculous and unnesecary, there are way less spammy ways to promote micro transactions and I think you guys should seriously look into them. I will take down this review when i see this fixed.
Game freezes!!!!!
by Jjhm49***** on 2021/09/02 18:47
Can’t play cuz game freezes!!! Can’t contact support cuz I can’t get code!!! Bunch of BAD issues!!!!
Rewards need an update
by SuperGooseOfGiganticGlen on 2021/09/02 13:48
I’ve been playing these games for close to a decade. I’ve used it several times for booking rooms. I know how the rewards are supposed to work, how they get stocked, etc. all summer long, it said the Vegas rooms were available to be booked until 9/30. Then it changed so that it said they had to be booked by 9/30 but to use it by 10/31. What? You do realize that 10/31 is after 9/30, right? But then the other day, they removed the rooms from the rewards which means they’re doing an update. So I’m thinking great, I’ll finally be able to book my room for October and get a day or two comped. Nope because it still says 9/30 but to use it in 90 days. 9/30 is in 28 days. Plus any other comps for shows and attractions are always sold out. I have more points than I will ever use, and that’s especially true if I can’t redeem them for anything. I’m not going to play at this point because I don’t need more loyalty points, and that means you won’t get money or ad revenue from me either. Nobody ever answers me any other way on these issues, so maybe if I leave you one star, you’ll look.
Doesn’t seem worth it anymore
by Natashlala on 2021/09/02 08:35
There’s a daily limit on winnings and the pop ups when you open the app are beginning to get unbearable. There’s at least 2-3 long cartoon video style ads for each opening.
Money Grab - Just a Money Grab
by KingStud1 on 2021/09/01 02:37
The games are fun. But. It’s just a money grab. Yes. They give free points. But. You don’t win. Odds of winning are worse than a real slot machine. Be careful. The game just keeps asking for money.
I would rate 5 stars but…
by bdorris4 on 2021/08/31 21:47
Enjoy playing the games. Real Vegas feel. However, I recently purchased a new tablet and when I logged in, I lost all of my credits and VIP points. Not sure how to recover but had sent several requests.
No good game
by LsForDays on 2021/08/31 16:23
Not enough wins for money spent.
Great game with some bugs
by Kliva20 on 2021/08/30 21:38
I love this game I’m addicted but there’s some bugs that make me extremely frustrated at the point of quitting for good. For instance completing a daily challenge or one of the big challenges where I should be getting a significant reward in which I never receive. The daily challenges freeze sometimes once completed and then I miss out on the 2million bonus or whatever it is. The other issue is receiving the “prize via inbox” in which sometimes I never see after completing many tiers to get the big bonus. Also when receiving gifts from friends through Facebook I get the “gift already collected error.” When in reality I haven’t even collected that gift from that specific friend or even worse “Gift expired.” When I just got the notification that a friend sent me a gift. Small bug fixes could get the 5 star rating this game deserves.
Be careful, game glitches and you can lose a lot
by Jdeiss88 on 2021/08/30 06:06
Mostly okay slot app. Game can glitch out and make you lose out on whatever you’re betting, so don’t bet too high. Also, it can glitch out during daily bonus and make you lose millions. I just lost 6 million to a glitch out
Fun game
by caroleatca on 2021/08/29 16:50
Like playing and can win things at casinos.
Great
by Drew08_ on 2021/08/29 13:10
Love it
You don’t really win any cash on here it’s a scam
by tlaby on 2021/08/29 08:09
No cash no Cash no CASH
Too many pop ups
by Clivewatkins on 2021/08/28 01:16
Stop it. I hate these, I can get a couple but these are too many. Enough
Stupid samba
by Sweetness1003 on 2021/08/28 00:21
I don’t have enough chips to play keeps on bringing me back to it
It passes the time
by adfbhip on 2021/08/27 11:49
What it says
Be careful of reward restrictions
by Esr25 on 2019/05/31 03:50
I’ve been using this app for months, building up enough loyalty points to use on some of the buffet deals from various hotels for trip to Vegas this past week. I was highly disappointed when all of the rewards I had planned on claiming were suddenly absent from the app. I had done a lot of research on the rewards I was going to be claiming, and even read all terms and conditions for the various offers, and no where was it stated that if you are in Vegas, you can’t claim the rewards. It should at least state the rules in the terms and conditions for the offer. Had I known, I would have claimed them before I left. By hiding the fact that you cannot claim certain rewards once you are in Vegas, the developers/sponsors of this app are being deceptive and misleading. This has to be against some of the terms and conditions of the AppStore and hopefully Apple will pull this app until the full terms and conditions of offers are made available.
Rigged to lose
by wuester on 2021/08/09 20:21
I’ve been playing this game for awhile now and it takes forever to win chips. Sometimes you get on a hot streak or just get lucky and hit a large jackpot. To my dismay is that those huge jackpots, with bonus spins, etc, are few and far between. Whether I let the wheel spin or stop it on my own, I notice that the wheel still skips right before I’m going to hit the bonus. Another example of fake rigged is the game Genies Palace, one of my favorites. It has genie bottles and glow balls with monetary rewards. It has rewards of anywhere between 90K and 12M plus. Big problem, no matter how long I play or which method I use to stop wheel, I never EVER hit 6 balls or genie bottles with high monetary numbers. I mean NEVER. It’s all numbers under 900K. Yes, you can still win some decent jackpots with the bonus spins, but it isn’t right to rig these games to stop early or not even have any chance to win a massive jackpot. I don’t understand why the designers care how much people win. If we can’t ever gain chips without a massive losing streak or small wins, why would people want to stay? Game is rigged! Bottom line. I’ve played almost all the games on this app and they are all the same. You show you’re preview of the game with massive pots won, but that’s very misleading and dishonest.
GR8 but Not Really
by joelsephed on 2018/06/29 08:10
I don’t need to write a review about what’s great, all of the higher star reviews will tell you that. But they need to know areas of opportunity. First are the rewards. Anything interesting is consistently sold out, seemingly never replenishing the new lower quantity of 10 (I’ve had the app for a while and the available quantity has gone down over the years). I have over 150,000 coins wasting away because it’s is not worthwhile to a customer to get 2/1 drinks or a “free” entree with a $100 minimum spend. The offers are just not that interesting and, the ones that are, as I said, always sold out. Leverage your partnership with the properties more, it’s a severe dissatisfaction point in the customer journey. Oh yeah, also restricting rewards based on geographic location is a crock. Consistent locals money and are willing to deal with the strip = droves of tourists. Recognize it because you’re purposefully ignoring a major market segment. Second revolves around this shift to an awkward tiered bet mechanism. What happened to simply tapping the + to increase the bid and unlocking jackpots, etc.? Complicated the game unfortunately, not to mention the jump between the four or five tiers are ridiculous. Six million, really? Lol ok. TL;DR - This app is a waste now as the good rewards are not replenished anymore and always sold out and the game has become more complex, complicating the simple fun it used to be
Used to be fun...
by TheHdog64 on 2021/06/18 05:14
I have been playing this game for months, honestly can’t remember when I started it just became a daily habit that I have enjoyed. I have had many times where I would win and win just like real life and the chips stack up, so I bet more until I can’t. I greatly appreciated the added video ad for chips feature as well. Well, about a week ago, while playing, and absolutely exhausted, I ran through my 18 million chips in record time, didn’t hit one Payline hardly.. and the offer to purchase came up, I hit the button to exit like I always do (I’ve never spent $ on this and never intend to) but next thing I know it’s asking me for my Touch ID, again I was exhausted so I did it reactively and next thing I know a purchase was completed and I had 6,000,000 extra chips. I requested a refund and got it, citing that it was a mistake but!! I noticed changes in the app after that. So, Now (this may have been a coincidence) there are no adds to watch for free chips. The offers to make purchases are showing more expensive options, minimum $3.99 now. So now I get my daily 6M, lose it almost immediately, hardly ever complete challenges, and it’s no longer fun. I keep opening it reluctantly, but I guess I’m being reminded why I no longer gamble either. House is Driven by $$$!
Stimulating, but regressing as an app
by Malìcìous on 2019/08/10 17:50
I’ve played the game on and off for several years now and just wanted to state that this app/game gets worse and worse with each new update. Not even regarding the rather rigged way in which it operates, it seems that this slots app is regressing into a crappier version of itself, while also making itself more comparable and therefore less distinguishable from all the other garbage apps out there that have a similar concept. To me, the developers make it more and more obvious as time goes on that their sole interest is to profit, even when doing so is causing people to lose interest. Cutting down the rewards, reducing the functionality, offering minute chip amounts in exchange for genuine money that just goes back into the game due to controlled slot wins, and well, the list could go on and on. The customer base sees the changes each update and it’s not pretty. Developers, while perhaps adding pretty lights and shiny things can make something catch the eye in a more appealing way, it is not doing you any favors. Don’t become too greedy, even if that means that you would need to keep the balance between having a fun and enjoyable app that doesn’t cause severe upset or frustration, and maintaining the app the RIGHT way while still padding your wallets, at 50/50.
Game times out your ability to earn gold coins
by Veronica Blackburn on 2019/06/19 19:26
The game is set up to time out your ability to earn free rewards coins for 24 hrs after you met your daily limit....? Then again, their other game POP SLOTS doesn’t do that but the timing of the free rewards coins is distributed differently. There is no time limits or quantity limits. The rewards come out of popping balloons that you earn through gambling. Not every bubble has the free rewards. No guarantee that you’ll get any at all. But they do force you to purchase coins by forcing you to lose all of your collected free playing coins. Gets pretty time consuming and sometimes even when you do make a purchase, the game makes you lose all your chips. The betting amounts are based on your total play coins available. I noticed a pattern of games not allowing any wins when you lower your betting amount. I find this to be a good business approach because these “free” rewards must be paid for but buying virtual playing coins from billions of people far exceeds your profit margins. I find it this approach very selfish. Although there is some value if you’re patient.
No support, DO NOT BUY CHIPS!
by JonsNickname99 on 2021/07/28 17:57
I have played this game since it came out. I love playing it, but recently I purchased a chip package that unlocked 3X reward of my biggest win on a single spin. I won over 1 billion on a single spin betting 55 million. I never received my 3X reward and after about 5-6 days, I reached out to support for help and to get them to fix the problem. Long story short, they say I never won anything (after betting over 4 billion in a day), kept closing my support requests saying they already responded and now blocked me from opening up a request saying I abused their support system. All I did was reopen the request because it was never resolved. I think I did that three times until they blocked me. The issue is still not resolved and now I see other reviewers say the exact same thing happened to them! I’m not alone in this. There is a definite problem, but support won’t acknowledge the problem and keeps blaming me for any misunderstanding or confusion. It’s simple math… 3X my biggest win. There is no misunderstanding. They need to fix the problem and pay me what they owe. Until then, I cannot recommend anyone purchase any chips from them because their game is broken and their support will just throw any request back at you with no resolution.
So Good So Far
by Alexistiera on 2017/12/24 09:26
I don't really like casinos. Just seem to throw away money there. Win big once just to give it all back plus more. At least that's typically how it ends for me. With this app I can play and play and won't mind losing cause you don't have to spend your own money. If you are paying for coins this app could make you just as disappointed as real casinos because you don't win as often. Update: So I’m so glad I’m named this so far so good because it isn’t anymore. It seems like once you redeem your first set of rewards in Vegas you might as well delete the app. Went from hitting the jackpot that put me up to 128+Mil and its all gone. Tiny bit of it is my fault but majority of it is ridiculous. Spinning time after time not winning a dime. And yes I get it, the app wants you to buy more chips and guess what I did. The $40 chip pack to be exact and guess what ... it’s all gone. I rather spend those $40 in Vegas for this BS. All gone within a day while barely betting anything. It’s bull crap. I’m seriously over this app. However I’ve told my friends about how amazing this app was for me and they’ve been winning and racking up points so I’m convinced after you redeem your first little points its goes sour
Great game - highly addictive, but like real casinos it’s you against the house
by DM_ENGINEER on 2020/03/18 17:21
Great game. The slot games are visually stimulating and make all the right sounds to encourage you to continue playing, even when you’re losing But like real casinos it’s just out to get your money. I played 110 instances of one game and recorded my losing spins (no win or partial win), partial win spins (where you win but the win isn’t as much as you bet), and actual wins (win was equal to or greater than the bet). My actual “win” rate was 8%. The loss rate was 40%, and the partial win rate was 52%. In a nutshell, you get the sensation of winning because you get the sounds and the visual display of winning while the game slowly eats away at your money. Sure, there’s always the probability that you’ll hit a big bonus a few times (it happened to me), but overall you’ll most likely see your chips slowly decrease with every spin. Overall it’s a very well developed game. Graphics are top notch, and the games are enticing enough to keep you coming back. Daily bonuses are enough to keep you going for a bit provided you limit the amount you’re wagering on each spin.
Used to be more fun
by Spock328 on 2018/07/01 12:41
The new betting system has sucked nearly all the fun out of the game. The old system worked just fine. Why fix something that isn’t broken? Also, the rewards seem to have become less appealing. While there are still a few that might be worthwhile, the majority aren’t worth the time required to earn the points, redeem said points, and to redeem reward once you’re in Vegas (or wherever you may be). While I appreciate that it’s possible to earn rewards for locations other than Vegas, it would be nice if there were more locations stateside. They also used to offer travel rewards via Allegiant Airlines, but those deals have disappeared. These complaints might seem petty, but these changes are actually hurting business for the participating locations. Personally, I go to Vegas for the experience of trying new foods, watching amazing shows, and maybe even a bit of pampering. By offering better discounts and freebies, you’re guaranteeing that I’m picking Place A over Place B. Once you get someone in the door, even if they have a voucher for a freebie, you’re a whole lot closer to getting them to empty their wallet. But, what do I know? I only spent over 10 years in the service industry.
Perfect
by M.Haack on 2019/08/18 07:39
The wife found it first and now I’m hooked. This is the perfect time passer as well as a way to earn free stuff in Vegas since my wife and I usually go 1-2 times a year and we only just recently found out about this game and we are going to Vegas at the end of August and only have a few possible redeemable options.. but it will pay off in the end in between this trip and the next. We already have a room comp in such a short time.... who knows what a year of playing will provide for the next trip let alone just a few more months weeks even is how awesome the gold coin earnings are. So happy to have found this app. Ty for actually making a game with real possible prizes and excitement. 5/5*’s from me on the app rating & I give it a personal 10/10*’s for game quality, pure enjoyment and I enjoy the fact I am rewarded with real things that I can achieve and have the chance to capitalize on my/our rewards since my wife and I have regular visits to Las Vegas. Sköl.
Terrible customer service!!
by roconnell0807 on 2018/09/23 23:27
Recently they changed the way they allow their users to earn rewards. So I did the math and it is physically impossible to maintain Sapphire status the second highest status in the game (which I am) even with staying up 24 hours all 45 days. You would have to buy the bundles just to maintain. That doesn’t seem right to me. I understand buying bundles if you want to advance more and obtain a higher status. To maintain Emerald status (a step below Sapphire) you would basically have to stay up 24 hrs. all 30 days to get 1,800 jewels which is only 400 more than you need to maintain. To add insult to injury I spun the Daily Bonus wheel this morning and got 490k but nothing was added to my chips or my jewels. I should have gotten 3.9 million jewels since I am Sapphire status. I have e-mailed their customer service several times over the past couple days and have yet to hear a response back. TERRIBLE, JUST TERRIBLE!!!
Fun games
by Chinchi03 on 2019/03/27 18:45
I been to Vegas twice within the last three months. The site is explanatory, they got rules and black out dates, you need to read the fine print folks. I paid resort fees which were way cheaper than the usual stay at the strip. Stay at the Bellagio for the first time ever. Such a beautiful place. And New York New York during the Stanley cup finals . Vegas was on full NHL celebrations and hockey town and comp night at this place was so much fun. Buy one get half price on buffets are a wonderful deal. Also the drinks if you are going to get a deal read the fine print ,which drinks you can get on the deal special. I play every day now, because I want to do aria resort next. Keep spinning folks! To those who like spending money on buying more chips? Just watch the commercials for free ones or collect daily or hourly. Spin away you will see all the rewards are worth the play!
Used to be great
by kingbobs on 2019/06/05 07:21
The games themselves are ok. If you’re playing the app purely for the games it might be worth your time. But if the rewards program plays even a small role in your interest, don’t bother. Not many good rewards any more, and they’re constantly sold out. When they are available, they’re insanely expensive. The lesser “discounted such and such” rewards are no better than and sometimes worse than publicly advertised promotions through the resorts’ own websites. The reward structure basically forces you to spend hundreds of dollars on in app purchases to come anywhere close to affording the good rewards, which defeats the purpose in my mind. Between that, blackout dates, and fine print that you sometimes can’t even see until after you’ve paid for a reward, you come out ahead skipping the reward program altogether and just paying directly for things. More recently, even their promo emails are false/misleading. You’ll get an email saying something to the effect of “click to get x free chips” then you click it but will get less than half the promised amount (but often with an in app popup to buy more).
Looser come on down
by Clive3883 on 2019/06/08 05:23
If you spend real money on this you must have been the kid in nursery school who sat on the floor in the corner eating the lead paint chips off the windowsill and or you were dropped on your head more than once. Describing this app as the bottom of the barrel would be considered a compliment, this app is trashola! The positive reviews are comically fake and or planted and this is nothing more than a crooked scheme that WILL take every cent paying players are willing to donate. Read the 1 star reviews for the real story of what shysters these people are. I’m well aware of the fact that these types of slot games are a loosing proposition to start with, but there is no back and forth or up and down with this nonsense-it’s all take an no give! Newsflash folks.. this is a game and does not resemble a real slot machine in any form or fashion so spending money to play a game is a no win proposition from the start. I’m taking the time to write this review based off free play, again I’m amazed there are enough people out there paying to support this scam. These are deceptive crooked shysters so do yourself a favor and never start down the path of paying to play!
Rewards need an update
by SuperGooseOfGiganticGlen on 2021/09/02 13:48
I’ve been playing these games for close to a decade. I’ve used it several times for booking rooms. I know how the rewards are supposed to work, how they get stocked, etc. all summer long, it said the Vegas rooms were available to be booked until 9/30. Then it changed so that it said they had to be booked by 9/30 but to use it by 10/31. What? You do realize that 10/31 is after 9/30, right? But then the other day, they removed the rooms from the rewards which means they’re doing an update. So I’m thinking great, I’ll finally be able to book my room for October and get a day or two comped. Nope because it still says 9/30 but to use it in 90 days. 9/30 is in 28 days. Plus any other comps for shows and attractions are always sold out. I have more points than I will ever use, and that’s especially true if I can’t redeem them for anything. I’m not going to play at this point because I don’t need more loyalty points, and that means you won’t get money or ad revenue from me either. Nobody ever answers me any other way on these issues, so maybe if I leave you one star, you’ll look.
Theives
by Vaz Fam on 2019/12/15 23:53
This app is a farce and the tech support is useless. I deactivated my FB account and it was later deleted. I wanted to keep playing this game to use my points for an upcoming trip to Vegas with my family. I even bought additional coins to earn more points. When trying to connect to my new FB account, I am told they are unable to unlink my old account and have to tell FB to reactivate it. I repeatedly told them the account was deleted and they came back with the same answer over and over again. When I resubmitted my request again, they continually ignored me and just closed my conversation. I refuse to believe the creators were not smart enough to allow FB to be detached from an account as I am positively not the only person who has had a FB account deleted. Customer support is rude and obnoxious and useless. Do not waste your time or energy on this game!! I am still waiting for someone to have the human decency to help me with and correct my issue. Can’t believe the Apple would allow this app to defile their name! I am extremely disappointed in this game and Apple as a whole.
It’s A 10
by Lkymome on 2018/05/28 03:00
I have loved this game from the first time it was introduced. I have redeemed so many rewards with my points. I will play this game until it is no longer available. Redeeming your rewards for food and tickets are absolutely fantastic. You used to be able to redeem your points for better deals on rooms, but the hotels must have been losing too much money. I once redeemed my points for a 2 night stay in a spa suite at the Luxor, this is type of room reward is no longer offered. Along with the room I also redeemed a reward for a $50 dining credit at the Excalibur steakhouse. We had a great trip that was mostly paid for by my playing “My Vegas!” Again, although the rewards aren’t what they used to be, you can still redeem some really good rewards for Vegas that will save you money on lodging, food and entertainment!
On 3 Lock-Downs, Seriously!!!
by Slyfox7 on 2018/11/05 01:41
I love this game and play very regularly. BUT, don’t bet high no matter how much you win and do not play too much or you will be put on lock down in the area of achieving your Rewards coins. I started playing Lucky Mei with 4,000 coins to gamble. I began to win in an unbelievable manner. I climbed to 5 billion coins and doubled my Rewards from 230,000 to in the 500,000. So I was put on a 4 hour lockdown first. Then on a 24 hour lockdown. So I emailed the developers. Got a response this morning and let the 24 hours go by. Started playing again and within minutes, minutes (!) was put on 24 hour lockdown again. I understand their reasons as a company to keep themselves safe from cheaters, bots, and who knows how else one can cheat this game but as a grown woman who plays and enjoys this game and has no knowledge on how to “hack” a casino game on my iPhone finds this lockdown as unfair. So beware of winning on this app. Because winning is loosing so play at your own risk. Or al least until they find a way to limit a person from winning without locking their Rewards from them.
The best
by justinraymond on 2019/06/23 13:41
The one star reviews are cringe worthy. I want to comment on all of them and tell them they’re doing it wrong. I love this game. My family has this game and we go to Vegas a lot. It works great. I normally get myself the 2 for 1 buffets and that right there saves $50! And for free? People saying you have to spend money on this game, I haven’t spent a dime! To be fair I have had this game for 5+ years but just collect your free chips as soon as you can and play in a strategy that will collect you gold the fastest. Gold is what you buy real comps with. And they work well. Whatever MGMRESORTS casino you’re in, just find the M LIFE desk in the casino and they’ll load the comp onto your M LIFE card. Pretty dang easy! Just have a little patience. There should not be any one star reviews on this. The app is free and you win real stuff. Their loss!
It’s ok
by Iluvwetlips on 2021/07/27 02:56
The fact that you earn rewards to actual vegas and be able to play for free (until you lose all your chips which you will eventually). Like most slot machines, the payouts aren’t good and you will eventually get to not enough chips and need to wait for ur 2 hour free chips or daily free chips to play again. Like most slot machines, the higher you bet, the more chips you lose and you win less chips. This isn’t my main issue with my review though. My issue is, every time I open the app, I get at least 3 pop ups advertising some sort of event going on in app. My issue is when you run out of chips, you get at least 2 pop ups telling u to use real money for chips. App devs, that it discouraging for a lot of ppl. If you have some sort of event going on, don’t give me 3 pop ups in a row every time I launch the game to advertise it. Have it part of my strip or something where I can optionally view it if I care to play a high roller event…..
Play for the rewards
by aDyslexicTurtle on 2020/02/23 11:49
Contrary to other people’s negative reviews about the game, I have not had any bad experiences with the game. Maybe because I am not playing the game to have fun, rather I am playing the game to earn coins to redeem for rewards that will save me money! I normally redeem my coins for 1 breakfast buffets (Approx a $20 value), or a bogo drink (Approx a $10 value). Sometimes the rewards do show as sold out; however, if you check daily, you’ll eventually be able to purchase the reward that you’re interested in. Once the reward is purchased I think you have 90 days to redeem it. So if you can’t find an available reward 90 days before you go to Vegas, the you’re just lazy. Also download the other apps like blackjack, Konami, and pop slots. Your coin balance carries over to these apps and I’ve noticed that if one reward is sold out on myVEGAS, it may be available else where.
Great game with some bugs
by Kliva20 on 2021/08/30 21:38
I love this game I’m addicted but there’s some bugs that make me extremely frustrated at the point of quitting for good. For instance completing a daily challenge or one of the big challenges where I should be getting a significant reward in which I never receive. The daily challenges freeze sometimes once completed and then I miss out on the 2million bonus or whatever it is. The other issue is receiving the “prize via inbox” in which sometimes I never see after completing many tiers to get the big bonus. Also when receiving gifts from friends through Facebook I get the “gift already collected error.” When in reality I haven’t even collected that gift from that specific friend or even worse “Gift expired.” When I just got the notification that a friend sent me a gift. Small bug fixes could get the 5 star rating this game deserves.
Free fun for all!
by 3Mermaids on 2020/01/19 17:32
This is a great game I like playing on my down time! It’s simple to play and there’s a diversity of slots to enjoy with different kinds of bonuses! If you lose all the credits, no big whoop, just wait one day to play a free spin for credits. If you have an addictive nature there is an option to purchase credits. I like the fact that I can play for free and I don’t have to buy anything if I don’t want to. There are too many games out there that charge to play and at times it’s not even worth it to play or the items purchased leave you feeling dissatisfied. I work a lot so having a little game that lets me feel like I was in Vegas for mental vacation is a fun appeal for me but without having to book a hotel and a flight!
Not enough play time
by Sonya78Oregon on 2018/07/21 00:59
If you want people to become addicted to your game, you gotta let them play for longer than 5 min a day! I check in with the app throughout the day to grab the free coins and save up to play that night, and I still only have enough to play for about 5 minutes. And that’s betting pretty darn low, just to stretch it out. You need to either give more cash out to play with daily, or you need to let people win more often. But as it sits now, you only have a few hundred dollars to bet, and the machines eat that up instantly. Not so fun when you never win. I don’t understand why on your other casino app (pop slots) you give millions per day to play with, and on this app I only get a few hundred thousand? How long do you expect people to be able to play when the machines RARELY win what you’ve bet and you start out with so little? If it wasn’t for the real life rewards, I would’ve deleted this app a long time ago. PLEASE either give more money daily to play with, or loosen up those machines! It’s worse than Vegas!!
Ridiculous popups
by BSpencerB on 2021/09/02 20:18
Let me preface this view by stating I have a full understanding of the necessity in micro transactions to maintain profitability. The app indirectly brings people into the casino to spend more money, but I understand there needs to be a direct line of profit as well. That being stated, the amount of pop up ads that I’m forced to X out of consecutively in a row is nothing short of absurd. These pop-ups are usually either to promote a new game, or to offer you a deal to spend real money on in game chips. If it was just 1 pop-up I literally wouldn’t care, but its usually at LEAST 3-4 in a row. The fact that you have to wait for the little pop-up animation to finish in order to X out of it makes it absolutely ridiculous, and they pop up pretty much EVERY TIME you go back to the main menu. This game design is absolutely ridiculous and unnesecary, there are way less spammy ways to promote micro transactions and I think you guys should seriously look into them. I will take down this review when i see this fixed.
Amazed
by KickDA$$ on 2018/04/19 00:59
Pretty darn cool App!!! My friend showed me this App and started me up by downloading three of these games to help me earn rewards on my Vegas trips. Wow!! I’m amazed at how fun they are and rewarding. My friend showed me how to connect them to Facebook and redeem my rewards. Very cool if ya ask me. I will be earning everyday and exploring every MGM Vegas App I can daily! You should too. Enjoy your rewards! I am reviewing this APP VEGAS SLOTS. I do not like that when you purchase chips, they seem to scam something off you for the price of them. The slots tend to slip in a way that they automatically make you loose your chips. I get it it’s a gambling game and the house always wins. Yet; it seems a bit shady to make an APP that CONTROLS the way you WIN!!!! That’s NOT RIGHT!!! So if you use this APP (NEVER EVER) I reapeat! NEVER EVER PURCHASE ANYTHING ON THIS APP! until they prove to you they don’t cheat you! I’d ask for a refund.
Everything worse!
by MomOf27 on 2018/10/03 20:11
The app crashes a lot. Sometimes for no reason. Sometimes it loses my Facebook link. When that happens it takes a couple of hours to relink because it repeatedly crashes. If I try enough times it eventually works. The number of loyalty points earned and ways you can earn them goes down over time with new updates. Slowly erodes. The last change is another example a 2 hour time period with only 5 vip points is also less! Before if you did the 4 hour you could get 80 points. Now you have to do it more often to get 60. Early on you could use for cruises and hotel nights. Anything good is always sold out. Now just perks that I can get by playing tables or slots. I have over a million loyalty points so want to keep them to use later but if I don't play for 30 days they can be taken away. Much harder to earn more points, harder still to find something worth using them for
No support
by Disillusioned by Supercell on 2021/08/01 12:39
Used to be a great game and I’ve enjoyed it. But customer support is the worst. Reading through the other reviews will confirm it. Don’t expect them to give you any help in support, always the same copy and paste answer to every question. Is there only one person that goes in and copy and paste responses? We wouldn’t be contacting you if we weren’t having issues. I paid to play this game because the developer created a game and I enjoyed it. But the customer service is what drives me away from the game. Main issue is the payouts from your wins from events like 2X or 3X your biggest wins during a time(which is why a lot of us play during this time) and then 5-6 days go by and then no chips and then contact customer service, same guy MarkS responds with same copy and paste answer for both questions. I started with 3 billion chips and hit 1.2 billion jackpot because I was spinning big. So I left it running because I figured that I’d have at least have 2.4B later.
Great game but may be done playing because of minor mistake costing me big time
by JonnyBoy213 on 2018/11/16 22:45
I honestly love the game and all the different choices of different slot machines and that they have missions and what not.. And everyday, when you wanna spend real money on extra chips they give great deals to give you extra.. BUT, after today I’m considering never playing again.. I had put my thing on auto spin and the stupid max bet button is so close to all the other things that you need to push.. it cost me 85 MILLION CHIPS when I was only betting low bets.. And that had me so furious that I came on to write this review and don’t think I’ll be playing again because of it.. IF someone from the app actually reads this, you may wanna consider moving the max bet button because I’m positive I’m not the only person this has happened to and will turn people off..
Game logged me out and took all my chips and coins
by grimesk on 2019/05/06 23:32
I’ve been playing this game for about five months now and just the other day the app logged me out. When I went to log back in all my points in all my coins and all my progress that I’ve made we’re all gone. And I can’t get anybody to reply as to why this happened or how to get my status back. I was saving points to use for when we go to Vegas but there’s no way I’m gonna be able to get back five months worth of game time. Very disappointed that they don’t have an easy way to get a hold of someone or that they can respond to someone in a decent amount of time. It’s been over two days and I’ve yet to hear from anybody.
Rewards are a joke
by DupedByMyVegas on 2020/03/03 00:40
I’ve played this game for over a year. My wife and I started playing at about the same time on different devices and with different accounts. I’m around level 2860 and have 600k loyalty reward point. Here’s the rub... When I look for rewards for Vegas, specifically rooms, I see a number of offers for 25% off and special room rates(meaning a discount) but it doesn’t offer me any complimentary nights. On my wifes phone with half the levels and half the loyalty points it offers her free nights at most casinos and free buffets! I have easily spent twice as much on tokens as she has and so I brought this discrepancy up to support. They sent me a canned response that said the player experience is customized for each individual player so things like rewards and offers will vary. The process that produces the offers is automated...bleh, bleh, this is the way it works so we cant change it. What a load of BS. Give the best rewards to new players and low paying customers to try to lure them in to spending money and treat the more loyal customers like doormats. My advice to you...play and have fun. Don’t give theses crooks your money and DO NOT EXPECT TO BE ABLE TO REDEEM ANY REWARD that is of any real value. Maybe I’ll create a new account on my next phone and see if they offer me a gold bar for 10 loyalty points....buhahaha. Doubt it. Probably just another screwgie.
Tired of your LONG ads
by oshasto on 2021/03/31 00:47
When you guys are going to get rid of boring and time wasting long ads? Your new way of (3 stages) advertising to get bonuses don’t make any sense to me. You repeat the same ad for 3 times 10 second each and every time hit next then next then close to get one bonus. Just please please add a skip button for those boring ads unless you go back to the way you use to advertise. Just make it one stage for 15 or 20 seconds. COME ON. Update: So you guys seem to me you don’t even care about us!! I mean it’s OK, the reason why we rate you and review the game because we care and we just want to use our reviews to improve my Vegas, but if you don’t care, why would we?!! Anyways I’m deleting the game from my phones after playing for more than 5 or 6 years, because it’s getting so boring that I can’t stand the way you advertise anymore. Thank you but I won’t regret deleting it. I hope you improve it for the rest of players. Good luck!
When the app decides it's over, it's over
by Bcastille85 on 2018/08/26 19:49
When the app decides you need to lose, there is nothing you can do. In the blackjack game (different app, same maker) the "dealer" had a bust card, it drew a 20 or 21 twelve straight times, on single deck... then in between that, the dealer had 7 blackjacks, yea that's 19 straight hands that were impossible to win just to make sure it took all your credits so you have to buy more. In the casino app, I spun over 50 times straight and never won more than my bet, I say 50 but that's when I started counting, if I had to guess it was closer to 80. Trying to make you buy credits. Wouldn't you want people to play these games without cheating them so they earn rewards and go to your casinos where they can spend real money? Oh well, I won't buy them, I'll just use your free daily credits and still get my rewards for things NOT in your casino.
Lots of fine print you don’t see coming.....
by Mcmanaman141414 on 2020/09/01 05:31
After playing for months and racking up loyalty points the app is very misleading. 1) You cannot combine most rewards with hotel stay comp that your purchase. If you use a hotel compl rears you cannot use other rewards.2) Most rewards have a stipulation that you have a minimum of 2-3 nights in that hotel the reward is redeemed at. You 3) there are many black out dates. Often the dates you are looking for even Sunday through Thursday are blacked out dates. 4) you currently cannot find out if you reward is available for your dates until you use your loyalty points on the computer/reward. 5) every time you login in there are a minimum of 3 adds trying to get you to purchase costly chips. 6) shows are ALOT of black out dates 7) only a deal on the rare occasion the nights your are staying aren’t blackout dates. Any loyalty points beyond that are an absolute WASTE of time since you can’t use them.....
Short winnings.... a lot
by aajocas1989 on 2018/11/12 18:22
So I noticed some of my winnings were pretty short opposed to what it said on the screen. At one point, showed 3 mill winnings off a bonus, never went into my chips total. Messaged customer support multiple times and they never got back to me. So I started paying attention to other bonuses. And I have quite a few screen shots of what my winnings were supposed to be and what they ended up being. Turns out, I get shorted on my winnings often! Checked the moi slot. One lightening orb said 750k. Screen shot it because when it tallied, it came in under 75k. Screen shot again and the orb CHANGED to 75k. Very crooked. Crooked because you have the option to BUY chips on here but you are often SHORTED on your winnings. Their customer service WILL NOT respond to my messages and screen shots. UPDATE: I’ve sent them the screen shots of the bonuses being shorted and instead of replaying, they banned my account. What a bunch of crooks!
Complete garbage and utter scam
by BrianMurphy on 2017/12/22 06:33
I have talked to people who have been able to use their points in Vegas for certain things. But like others have pointed out when I actually went to Vegas last week all the options went away, even a free cup of coffee. We used points on a buffet that had no blackout dates or restrictions listed. I read all the fine print and agreed to the terms. Then I get an email saying the dates are blacked out. So I had to physically go to the casino. I figured they would honor the reward. It was 2 for 1. The woman was so rude. She wouldn't even look at the discrepancy or honor the reward. She returned the points to me and then had the nerve to ask me if I wanted to open a credit card. My wife and I had 169,000 points and used none of them because it's an absolute joke. Maybe you will all have better luck but be mindful of spending money on this app. I have spent nothing extra but I regret wasting my time. Time is money.
Disappointed
by Maddilain on 2021/01/04 02:22
Prior to experiencing a glitch with the app that cost me about 275,000,000 chips, which 243,000,000 were purchased with real money, I would have said this game was really fun to play and would have recommended it. However, a few days ago, and after making a few purchases on getting some chips, I had approximately 275,000,000 chips in my account. Mind you I made two separate purchases where each purchase was for about 243,000,000 chips. That’s not including smaller purchases I previously made within a few days. When I had decided to stop playing the game I had forgotten to close the app. The next morning when I went into the game to start playing again, all my chips were gone! I reported my experience to customer service. Instead of retrieving my chips, whether they agreed with it or not, because after all, I would be a happy returning customer and I would make more purchases, which in the long run they would keep making more money from me and would easily recover the chips they retrieved for me. But instead they told me to check on Facebook to see if it was hacked or my game was hacked. I’ve been a player of this game for over 8 years. But after seeing how they treat a customer who’s been playing for several years, I will no longer make any purchases. And thus, also post this negative review.
Support is a joke!
by ejjnick on 2020/09/21 02:26
They give you certain perks for higher levels you obtain however their support guy, MarkS. is a joke! Twice in 2 days I’ve made in game purchases for boosters and they never worked. Because his time zone is UST and I’m CST he insists my purchases were made in his time zone. He continues to close the conversation and absolutely refuses to help me. I get absolutely no where getting help through him. When I ask for another support platform he closes the conversation and continues to completely blow me off. Is there anyone else I can speak to? My next call is to Apple to refund every single penny I’ve spent on this game. I’m a level 6 which is a ruby and is supposed to have priority support. If this is the priority support they offer, I will call and put in a complaint with every single one of their partners. All I need to know is who to contact to get what I paid for and get better support than this MarkS. joke of a person.
Ridiculous
by jking77777 on 2020/01/02 03:40
There is nothing free about these games I’ve spent $20 or more in just a few days on coins which is absolutely stupid on my part because you won’t win anything anyways but I figured I would spend 10 bucks and buy 114,000,000. Coins figuring I would just kill some time and play for awhile. Well the more you spend the less you will win because that’s there gimmick. Ok so someone is spending more then let’s make them win less so they will buy more! Well not happening I never hit any play money coin jackpots nor did it even make me want to play ever again. 10 dollars for 10 minutes of imaginary coins and winning, but I’m the idiot for buying coins so don’t waste your time or money and if you want to waste money go to a real casino screw these electronic games that you don’t win anything on anyway because you only pay in there is no payouts! I’m deleting app and never playing again thanks for the scam!
It does help. I like it.
by Mousie2629 on 2018/03/24 12:54
I’m not a big gambler when I go to Vegas but I due like the fact that you earn rewards to use in Vegas. I’ve used a lot of the MLife rewards already and I have been treated really well as a member. The 2 for 1 buffet; spa discount; hotel stay discount (free nights); discounted tickets to shows and more. I don’t buy chips. I collect every 4 hours and play occasionally with modest bets. If you can contain yourself this is a really useful game to use to plan a really fun, inexpensive trip. My boyfriend and I both play so we double our rewards when we go there. I’ve also been playing for 3 years now. Read the fine print!!!! Blackout dates apply to redeem, so plan accordingly.
Not at all what it used to be.
by Abby3785 on 2018/12/23 12:33
Like so many other things in life, when it began it was a useful game to play because you could actually secure awards of real value. I’m on the east coast, so we stayed at Borgata multiple times. But now we never do, because the rewards have disappeared permanently. Over time you could see the rewards slipping to the point where we find ourselves now. So now I never use the app. In defense of the game makers as well as MGM, I never spent any actual real money playing the game. I hit an occasional jackpot which gave me plenty to play with and if you’re smart and are able to stop playing when you recognize when the game is rigged, and play more when you can see that it’s loose, you can build up lots of rewards. (Now it’s NEVER loose so don’t even bother.) For someone who doesn’t enjoy losing real money (gambling) at all, this was a great way to receive actual comps. Oh well. It was good while it lasted.
It was great until they robbed me
by twistedpens on 2020/05/16 01:52
I enjoyed playing this game, and spent a good deal of time and money playing it and building up my Loyalty Points. I was sitting on 70K loyalty points and over 400million chips when yet another one of the games persistent notices popped up that the only way to save my progress was to connect it to my Facebook. When I clicked yes to connect to my Facebook it connected to an old Facebook account that was on my phone and I lost all of my progress, time and money spent to get to that point. When I contacted customer service the reply was essentially sorry about your luck you should have connected to Facebook sooner. They insisted that there was no way for me to get my account back, yet I was receiving daily emails from them with Chip bonuses, so obviously they had a record of my account since after cheating me of my progress and starting me over the chip bonus emails went from 7mil to 2 mil.....
Predatory and patronizing
by nOTIONY on 2018/06/17 23:02
Beneath a veneer of polish, bright visuals, and popping sound effects lies a barely interactive experience devoid of any lasting satisfaction. It’s almost certain that the games are rigged in order to take advantage of player’s psychology in order to convince them into paying for their poxy microtransactions. All the while they promise tangible rewards that mysteriously seem disappear before many can actually redeem them. Don’t kid yourself with a game like this. You’re not a winner playing this game. You’re not some VIP or bigshot highroller or whatever vapid label the gambling culture for whatever reason believes deserves respect. You’re a stupid ape, pressing a lever and clapping at the pretty lights and exciting sounds. If you have patience and wherewithal to read a two paragraph review, I can almost guarantee you deserve better than what this soulless, joyless scam of a game could possibly offer.
Love the Game but disappointed in reward redemption
by KotahsaurousRex on 2018/09/03 21:41
I live on east coast at Virginia Beach VA. I only get to go to Vegas once every 2 or 3 years. I was not able to use part of my 1.5 million points on Hotel Stays! Why do u ask? Well let’s see the week I could be in Vegas was a black out date. Aug19-24th. Nothing special going on at this time. Then in order to get a free buffet I had to pay for a buffet! With the Free play I had to put my own money to activate it. Oh and in order to get free play you had to stay at the hotel for 3 days that the free play was offered. I spent close to 3k over the few years I played this game and did not even get that value out of it. I absolutely love the game just disappointed in the reward redemption process. I will continue to play the game but I definitely will not spend any more money on it!! This goes for pop slots and Konami slots!
Kinda cheesy
by SDJahof on 2021/01/10 05:43
This is the only slot app I am aware of that cheats U when it comes to your rolling days of grabbing your bonus money. They roll over to new day at midnight. If U have say 20 days consecutive doing so. U don’t get to midnight to sign in and keep your record going. Around noon /1pm that afternoon if U don’t check. They restart the time stamp But here’s the kicker Come midnight & U sign in Its Day 2 if U signed in later after 12 noon It’s big deal in the sense What else do they trick U up with other shortcuts or their “deals” that deny U your expectations in the game ? They also have their max bet button right next to the spin button. That is playing shady to get U to buy more coin when U accidentally hit that button and lose your balance A lot of the slot apps have pushed that button away from your spin button. Simply shows respect and an understanding the customer is not a money tree for them gouge with making purchases
Like any other “free” game, set up to make you spend.
by Stewarttt29 on 2020/08/10 19:11
The game is fun and easy to play, helps you pass time fast and lets you win free stuff for Vegas. But just like any other game it’s set up to make you spend to buy their “millions or billions” of coins. I’ve been on a loosing streak for the past 2 weeks almost. I played it a little bit to earn gold coins and I’ve earned a high amount, it is why I think the game is now “forcing” me to spend to give me earnings. It’s annoying how they set these games up. The only thing keeping me alive now is the daily bonus, I reach a maximum of 416 million and yeah.. all gone. To any player if I can give any advice in case you lose all your coins, collect the daily bonus everyday for a week or two and bet high to test your luck. Just like Vegas, game is broken. 🤷🏻‍♂️
The developer is trying to replace part of lost “real” vegas revenue through this game!
by notHappy myVegas user on 2021/04/22 14:56
This game used to be fun and actually reasonable in terms of pricing until Covid-19 hit. The whole game and attitude turned into complete revenue generation/ replacement for the casinos. The practices they are using now are straight deception and theft. One example, they changed the default bet when you start a game to the highest possible. This is done without advanced notice. So if you just purchased some chips or have a good amount and not aware of this change, you would start the game, hit start and without knowing it, you lost everything you have. What this means is (if you are stupid enough) you would go back and purchase again. This is theft and dishonesty from the developers and owners. I am deleting all myVegas apps and they are not getting my business anymore!!
Fun but flawed
by Dorkvader2828 on 2019/07/20 22:01
This game oozes everything that’s wrong with corporate America today. Endless pop ups trying to get you to make in app purchases. They are ANNOYING, i get it you want me to make purchases. But guess what? That pop up is not going to make me make purchases. That pop up just makes me want to delete the app. I would deal with 1 pop up. But the morons running this app, have 3+ pop ups when you log in. Then there are the random pop ups as you play and switch games. It’s excessive, it’s annoying and it goes way to far. hey not so smart person who thinks this is a good idea. Pop ups disappeared in the mid 2000’s for a reason, stop trying to being back bad ideas. I no longer have your app on my phone because of it. It’s more than likely being done because of some out of touch Executive who does not understand that you can run people off while chasing short term profit spikes.
Rating Trends
98,94,80,91,90,114,114,76,77,71,88,111,110,114,74,96,89,97,83,94,108,95,73,73,63,85,92,80,87,76,90,75,89,85,91,95,97,87,69,64,88,85,98,59,62,64,73,94,69,90,73,77,87,64,87,85,103,76,88,83,71,82,87,62,58,71,69,74,79,94,89,76,60,57,60,61,64,84,88,79,63,0,165,13,112,79,81,64,76,74
All Versions
4.0
282,357 total
 5
215,655
 4
42,361
 3
12,148
 2
4,191
 1
8,002
Current Version (3.18.1)
4.0
147,172 total
 5
117,299
 4
17,851
 3
5,597
 2
2,079
 1
4,346
Version History
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