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Experience your favorite music from one or many soundtouch® speakers, with the soundtouch® app. soundtouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms. SPEED TO MUSIC It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new soundtouch® app. ONE-TOUCH DISCOVERY Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone. MORE STATIONS, MORE FUN Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre. YOUR OLD STANDARDS Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries. TOTAL CONTROL Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The soundtouch® app lets you control one or multiple soundtouch® speakers in your home, from any room.
MOB
by Mbelue on 2019/05/26 19:27
Works well most of the time. They’ve already moved on from the previous system to this SoundTouch and I wonder how long it’ll be before they scrap this system in favor of a more AI-based system using Seri or amazon or something. Love their sound reproduction. It’s very useful and functional and personal for who don’t have more money than sense yet still want really good stuff.
Balky, occasional failure
by CPCino on 2019/05/26 15:09
I have a SoundTouch 40. I keep it up to date But since the incorporation of TuneIn Radio, it’s slow to turn on, the app tells me it’s “searching” for the radio. Sometimes it must be manually “refound” requiring a few minutes of button pushing and reentering a password. I just want to hit the app ON button and have it play! That happens about half the time.
Okay
by A no go on 2019/05/26 00:53
App is okkkkkkk. It needs a few additions to make it good. 1. Equalizer function - it would be helpful to change the sound every now and then 2. YouTube function - it would be nice to have YouTube accessibility to avoid disconnecting from SoundTouch and using Bluetooth 3. The volume increases and decreases well past what my finger directs it to do at times and it’s pretty annoying
Working well for whole home audio
by Sailor_Eddie on 2019/05/25 23:32
I have an orbi mesh network and tied in 2 20’s, 1 10 and outdoor speakers with the amp. I also connected in an receiver with Older Bose speakers. We use the TuneIn, SiriusXM, and Spotify and find it works very well. I also will connect via Bluetooth on occasion Sometimes when swiping between devices I move to volume to max. My decision was based on the sound quality of the speakers and find the app pretty easy to use. The speakers stay on line. I have been using it for over 6 months with no issues. I like adding in speakers and it’s transparent when I move from one room to the next. I move to the kitchen to cook a meal and the living room is perfectly in sync. I did not give 5 stars because i only give it to those exceptional apps. I like it and use it almost every day. I am a Bose guy so I chose speakers then app. I find it meets my needs but cannot compare it to other offers.
Apple interface
by dieselboyR1 on 2019/05/25 18:46
Wish software was updated to include better interface with Apple products like it is with Amazon.
Worst app ever
by Dtmhoban on 2019/05/25 16:37
No matter what I do, the speakers will not stay connected to the WiFi network in the app. Thinking of sending it all back and buying a Sonos system.
BOSE SOUNDTOUCH
by dionmac on 2019/05/24 23:38
amazing piece of wireless equipment, it makes my backyard so alive any day on any given time! Very appealing and guest appreciation is top notch. I love it we loved it, except one downside, they got rid of SoundTouch control vice improving the piece, utilizing your phone directly with the speakers won’t work well like the control. Smart phones will disconnect itself from speakers for longer time of listening because phones MUST sleep to save power even the smart phone is plug in directly to AC charger. I hope something will get done with the app or make a new innovated BOSE sound touch control.
Great speakers
by Nick#123 on 2019/05/24 23:22
Terrible app. Loses connection, drops speakers all the time. Work on the app or let someone else make it.
Bose Sound Touch 30 wireless speakers
by RudiMcD on 2019/05/24 18:19
I purchased 2 of these very expensive speakers and I completely agree with the first review. I used to be able to use the sound touch app on my pc and it worked great. But now they have really screwed the app up. I can no longer use the app on my computer. One speaker was already set up when they supposedly upgraded the app. Some upgrade! My one speaker can’t find my WiFi and the other keeps going on and off. I think it is unbelievable that Bose can’t hire a tech knowledgeable person who can handle constructing an app that actually works. I spent a lot of money on 2 speakers and now can’t even get them to work because of this defective app. If I had known that Bose was not going to keep up with the technology to make them work I would never have purchased them. I think it’s disgusting and a disgrace! What is the problem??? I am sure that there are a lot of highly qualified people out there who can handle creating an app that actually works. It is actually quite a shame because the sound quality of the speaker is wonderful but if you can’t use them what good are they. Anybody out there thinking about buying an expensive Bose speaker think twice Until they can get an app that actually works you are wasting your money. Get a cheap speaker that actually works. I am disgusted and disappointed with Bose! Whoever is running the show there should wake up as if you continue to not care weather your speakers work you won’t be selling speakers for long. There are other good quality speakers out there that perform just as well. If I were able I would would give Bose a 0 rating for not being able to use their speakers!
Nice App, only need improvements
by Mg.aja on 2019/05/24 02:31
The app is really nice, easy to use, very intuitive. The only think I miss on this app is a feature to turn the speaker off after sometime. For instance, I can’t go to sleep and let the radio playing because it would not turn it off.
Good but need to add Apple Music
by itsBenAgain on 2019/05/23 17:00
Would be excellent with Apple Music- But works with my existing set up like a charm.
Hi I am not in the same mood that I am usually in because of sound touch
by 6666611bob on 2019/05/22 23:14
Thank you sound touch 😅😀😃😄😁😆🤑😇🙂🙃😘🥰😜😝😛😋😚🤪
Sleep Timer?
by TeeLo911 on 2019/05/22 16:30
Anyone? Bueller? Anyone?
Useless app
by Ralstonizer on 2019/05/21 02:18
About 95% of the time the app can’t connect to the speaker 7 feet away from it in clear line of sight. It only works on the very rare occasion that it randomly feels like it. Don’t have this problem with any other similar remote app or Bluetooth device in the same room. For that matter, the Bluetooth on my Bose speaker is completely unreliable in general, but that’s a whole other review...
Bose L1
by duranopaul on 2019/05/20 23:50
Bought the SoundTouch adapter for Bose L1 and pair it with Amazon Alexa. Perfect
Yay
by love bose sound touch! on 2019/05/20 21:49
Awesome sound I have the 20 & the 30 hooked up, truly amazing sound!!
Love It !
by AaandyH on 2019/05/20 21:34
Easy to use - delivers as promised. My ‘go to’ for good music.
Often lose speaker connectivity
by 890henry on 2019/05/20 21:26
Not sure if it’s internet issues or Bose app. I have 3 speakers and they often disconnect with each other
App buggy
by Ricrob2 on 2019/05/20 18:10
App can be a bit more intuitive and easier usability. The app has allot of bugs
Missing Apple Music
by Zdkek on 2019/05/19 16:59
Need to add Apple Music as a service.
Sound touch 30
by Romeo Escolano on 2019/05/18 23:17
The best WiFi audio system...
Terrible!!!!
by NickysMom2003 on 2019/05/16 01:06
My app seems to be searching for my speakers all the time. I can go to the speaker and use the remote to play a preset so why can’t the app find the speaker??!! Obviously it’s there.
When are we going to get AirPlay 2?
by Madrobby on 2019/05/15 15:23
This was promised two years ago and was my basis of deciding to go with Bose. There have been no updates, no timeline, just empty promises. Bose, please make this right for your customers.
Great app!
by MSUlover on 2019/05/14 01:14
This app is very convenient and easy to use! We use it almost everyday. The remote to my Speaker is often missing. But my phone never is.
Not bad when it connects
by rackmore5 on 2019/05/13 23:45
Perfectly fine when it works. About 10% of the time it wont connect with no reason
Access to other music apps
by Fashionista Bargainista on 2019/05/13 19:32
The limitation of the available apps or streaming services that the app is able to connect to with having to use the Bluetooth option is biggest con in my opinion.There are odd instances where the app cannot Connect to the receiver without having to close and reopen the app a couple times, but I enjoy the app otherwise.
Terrible experience and sold the speaker
by 1345456789 on 2019/05/13 04:24
I owned a SoundTouch 30 speaker. At the moment I opened the box, the app didn’t work well, throughout these months, I been getting error every time I opened the app. Never successfully updated the framework. Bose asked me to reset the speaker and then I can’t even set up the speakers cuz every time it tell me CANT CONNECT. Bose has great sound. But from now on I would never ever purchased any product from them ever again. TRASH!
Hit and miss app
by Lukimyu on 2019/05/11 17:58
Love the speakers. Great sound. Unfortunately the app and WiFi connectivity is atrocious. Not user friendly at all. By the way the 2 stars are mainly because the speaker is good otherwise it would be “0” stars
Get it together Bose!
by Sjajwjjqjwjwjwjjwjdhdjdjjdd on 2019/05/11 13:55
This app has progressed very little in years. Bought a second speaker and now volume keeps turning itself all the way up or down after I adjust half the time. What the heck? You had one job Bose, get your sheet together!
Will not reliably connect each time
by Camoman64 on 2019/05/11 03:09
These SoundTouch speakers are not reliable enough to be found through the network each time I try to play them I have a ST 30 and two ST 10s and can never get all three to connect at the same time!! Still needs work Bose!!!!!
Unreliable
by HA8790 on 2019/05/10 22:15
The sound quality is great - everyone knows it. What’s frustrating is the app. How can I ever listen to music if it never automatically connects to my home WiFi? I’ve resorted to playing music on my phone or back to college mode and putting my phone in a cup for speakers. Really disappointing for such a great system.
Fix this
by Ekemistry on 2019/05/10 21:30
This app update is useless.. it does not fix the network disconnecting , endless searching..thats been going on for years.. fix this . Your devices are way too expensive for not working properly.
Lee
by no name 13 on 2019/05/09 14:17
It’s great
Almost 5
by No $$$$$$$$$$$$$$$$$$ on 2019/05/09 13:47
Would be perfect if you could play fm radio
This App is the worst.
by Beaster666 on 2019/05/09 03:05
Searches constantly, like every time is the first. Run through setup multiple times for same reason. Works great when it sets, but loses itself if not used within hours. I’ll never buy another Bose product. What a waste of time and money.
Demery
by jwdemery on 2019/05/09 02:04
Awesome with Bose SoundTouch
Greets OUT all the time
by AS50,Dragnov,L118A on 2019/05/06 22:28
Cannot pair two at a time!
Awful
by Jbarks1 on 2019/05/05 23:21
It works then suddenly doesn’t WiFi connectivity is old technology For some reason it is still a mystery to bose Goodbye Bose. Hello AirPlay.
Awesome
by igorinka on 2019/05/05 14:39
We use soundtouch on a daily basis, we love it. I have the 30, two 10s and the SoundTouch bar with the bass throughout my house and we absolutely love it.
Love the SoundTouch
by Desperate F1 supported on 2019/05/05 13:47
We have 2 SoundTouchs and also have this connected to our tv sound bar - love the way I can play it anywhere in the house and adjust the volume in each room as desired. Only sorry our local Bose store has closed down - they were awesome and fantastic customer service.
Lousy Product
by Chef MJC on 2019/05/05 13:21
Very disappointed. Wish I had never purchased this equipment. Always searching.......dropped speakers. I’m just done with Bose products
Not user-friendly
by ozamjuan on 2019/05/04 23:21
Don’t get me wrong, I love Bose; however, this app is far from Bose standards. It is not user friendly and not intuitive. Adding a speaker should literaly take 2 mins but that is definitely not the case here. There is a lot of room for improvement here.
Never boring!
by EncoderWhiz on 2019/05/04 20:08
When I first installed my Bose system it took days to finally make it work. Over time I learned what’s working and what does not. Sound Touch is erratic. Sometimes it connects and sometimes I have to restart the system from scratch. When switching to TV sound is out of sync. Need to restart Netflix to get it right. There is always a surprise. As always, I do like the BOSE sound definitely my favorite. I wish Bose would have as good digital/computer app engineers as they have sound engineers.
Doesn’t work with Orbi
by Jenny397554 on 2019/05/04 17:44
Bose SoundTouch doesn’t work on a network with Orbi. Crappy product.
Thank You
by Vennyad on 2019/05/04 12:02
Great Job!
I love it
by Sizifus 360 on 2019/05/04 02:20
Nice app
Getting better with every update
by Brian L KY on 2019/05/03 23:51
“” running 7 with it and it’s finally getting better at connecting to all quickly :)
Speakers are gopd, apps is absolutely garbage
by Ddywprnyt on 2019/05/03 19:18
I have both Android and iOs version of this app and it is alwaays taking 40 configure and find these speakers. The speakers themselves are awesome, but the apps is just horrid. Often it fails to find the speakers, or stuck in a loop of configuration.
I love SoundTouch
by MgtProf on 2019/05/03 16:59
But, we need Apple Music!
Very good app, but...
by SanSasDav on 2019/05/02 22:01
is a very good app highlighting the streaming service with other music services such as Spotify, Deezer, etc. but I think you should grow the streaming service with other apps like iTunes music from the cell phone at the time to play music and be able to do other kinds of things, basically it's a little frustrating not being able to access this streaming service from iTunes, so you should improve that
It’s OK
by jj23a on 2019/05/02 20:35
I can be cumbersome. I have six speakers so I’m stuck.
Doesn’t list all local radio stations
by Patty12345678 on 2019/05/02 01:22
I love my local radio station - which streams online - and its not listed in the app. I’ve tried to contact Bose and I get no response. I can’t understand why they won’t add it to their app. If they do, I can add it to a preset button which is easier than Bluetoothing through my phone to the speaker. So until they reply to my online repeated requests (poor customer service Bose!) and update their local radio listings, they only get 2 stars from me.
Bose App
by Fry Little Bean! on 2019/05/01 19:11
App works great - when it works. Waaaaay too many software updates!!!
Great Sound
by SillyGrama on 2019/05/01 15:42
Love having it, good sound. I gave it 4 stars, because I have 3 speakers and at “least” once a week, one of them goes off line. After 2 months, it still takes me 1/2 hour to get it back online, without losing the other two. I contacted my installer, he was no help.
The Best Sound You’ll Never Hear
by Makai Diego on 2019/05/01 05:22
Total waste of money. Got a large Bose speaker and it doesn’t even have a bluetooth option, so we are forced to use an aux cable (which only works sometimes) or this app. We might have been able to look past these shortcomings if the Soundtouch app actually worked, but it doesn’t. It is frustratingly unhelpful with troubleshooting to boot. If you’re looking for a pointless way to throw away time and money, look no further.
Cannot find SoundTouch 30 speaker in network
by Michaelbern on 2019/04/29 21:15
I almost have every product of Bose, and now I am having trouble finding my soundtouch 30 in my app. I’ve tried almost every solution on web and none of them works. Why, Bose?
Great system
by gdgthcdg on 2019/04/28 22:52
Great system. Would love to see google play access and access to albums on amazon music.
Fantastic app....when it’s working properly
by bose fan 1983 on 2019/04/27 23:19
Bose has a clean app with all the basic needs covered. Wish there was just a way to keep the WiFi connection enabled all the time. I am Frustrated with having to set up the app more often lately as it loses connection to my Bose SoundTouch 300 sound bar. It seems to take about 20 mins or so to finally get back on to normal functionality. There is no answer or “true fix” for this either as Bose claims it’s a hardware issue. All that aside the app is actually easy to use and navigate. Clean interface as well. Some custom features would be useful like skipping ahead in the current song. Aldo would like a feature to create playlists on the app directly. Maybe this is a license thing but all else seems to be unremarkable.
Much better
by Franb8471 on 2019/04/27 21:00
Great improvement. I had all but given up on this app and was using Bluetooth to connect. Tried it day and worked great.
Can’t stream from your phone
by Dreadel918 on 2019/04/27 20:50
Great sound, but you can’t stream music from your phone.
Great sound, poor connectivity
by supression of teview on 2019/04/27 17:44
Although the speakers have great sound, the internet/phone app end of things is terrible. My speakers drop their connection almost weekly and setting them back up with the phone app can take 15 or 20’, with multiple dead-ends and fails. No other internet device in my home behaves this way. Consider getting another system (Alexa?) or and old-fashioned radio. This phone app connection system will drive you nuts.
Easy listening
by Jenmiro on 2019/04/27 12:05
It’s easy to set up, configure, and enjoy. It’s the epitome of easy listening.
Crap
by Real22233 on 2019/04/27 01:53
Bose app is the crap. Can never find my Bose a5 speaker. Doesn’t operate at all unless internet is available. Takes 10-20 minutes to reconnect. Bose is crap
Sound touch 30 and 300
by dca& rma on 2019/04/26 16:52
Excellent sound - fills the bottom floor of our condo. Excellent pairing- easy to use, would do Bose again. Will add to it in the future.
Fantastic
by Mr Freeze on 2019/04/26 15:27
Great application is easy to use application.
Needs lots of work
by J DeBello on 2019/04/25 04:39
This app is bulky, slow, limited, primitive and not very intuitive. Sorry Bose you know I love you or I wouldn’t be running 3 amps and 10 of your outdoor speakers. But! I also run SONOS in a few properties. SoundTouch is light years away from the SONOS app. The function and user interface is something your developers need to take a close look at. It seems your approach is less is more and that’s not the case with audio, multi-room setups and adjustability. No EQ! Really? The only option is to reduce the bass. I don’t think even my grandparents could appreciate your app. Until things change I’m putting you in Time Out! No more Bose purchases until your app behavior changes.
#FAIL
by AlbertEllenich on 2019/04/25 01:19
Bose hardware is great. This app is beta at best. Even the app support link here on the download page doesn’t work. It’s disheartening to read reviews obviously paid for and seeded here. This app loses connection frequently. Im currently following app instructions to reconnect my speaker (again). After setting my iPhone to the Bose wifi network and returning to the app as instructed, the CONTINUE button is disable and my only options are CANCEL or BACK. I’ve now lost control of my speaker via my phone and therefore cannot edit music sources or presets, which can only be accessed via the number 1-6 keys on the remote. Call me BOSE. I’m a 20+ year veteran of UX design.
Got better over time
by Timothy Keys on 2019/04/25 00:51
Initially these speakers were wonky. They didn’t connect very gracefully. But after several attempts (like 20) they finally did connect. So maybe they self learned my network Id. Not sure. For now I’m happy. Stay tuned sport fans.
Love it. However..
by AHSPHX on 2019/04/24 22:24
After lots of iterations, it seems Bose has finally got the App right, in its features, to match the supreme superb-ness of their sound. However, I wish the App would simply auto-update (e.g. automatically at night) like most other apps, instead of requiring me to log into the App Store and manually download the app again, to refresh it. Cumbersome and archaic. Why?!
Spotify
by EWK 71 on 2019/04/24 21:35
When trying to start app the Bose console does not always power up with Spotify started. I have to uninstall and reinstall Spotify in SoundTouch app. Happened after last app update week of 4/17/19.
Bose Soundbar / Bass Module / Surround Speakers Combination
by Old Hi-Fi Guy on 2019/04/24 15:58
Two weeks after purchase and setup, I am very pleased with SoundTouch 300 Soundbar, Bass Module 500, Surround Speakers on UFS-20 floorstands combination. Excellent sound for music and movies, versatile control via supplied remote and SoundTouch app on smartphone and tablet. Seamless transitions among TV, Wi-Fi and Bluetooth inputs. Physical design of components and system visual appearance are outstanding. Supplied installation documentation is very minimal and initially had difficulty connecting bass module. Web research and software update via the SoundTouch app required to enable connection. Once initially connected, the system has been operating flawlessly. I highly recommend this product combination.
Must Have
by T_Rosss on 2019/04/24 05:13
If you like having music playing all the time in your house or apartment like me, this speaker is a must have. Very easy to use and set up, Favorite feature is that it uses WiFi to play pandora and you don’t have to use your phone to play music. I have to and they are able to connect together and make the best quality sound.
Very disappointed
by Bonval74 on 2019/04/24 01:43
I brought the speaker years ago and had this app downloaded, I always update it. Now I cannot even sign in to my own account. Apparently my daughter downloaded the app also and open an account. I cannot sign her out, I try signing into my account and it’s not allowing me to do so this is a stupid app if the device it can’t recognize a multi user. This need work as we live in a very Gadget Oriented time. Alexa allows multiple users.
Beware do not buy
by Ironboundpotato on 2019/04/23 17:55
I have had two SoundTouch 10’s for 2 years and they have never worked right from day one. I can set them up, they work, walk away for an hour and try to reconnect and no go, the lose their settings . They have to be setup all over again and reset I also have two Wireless SoundTouch adapters and they work a little better, but not much. Syncing sound is problem with them Can only run one at a time Over 12 updates in firmware and software over the years and no luck I would never buy another Bose product ever
Grumpy in Del Cerro
by grumpy in del cerro on 2019/04/22 20:52
I couldn't agree more with other people's comments the speakers sound wonderful but the app is horrible. Probably one in 10 times I can connect. I will be looking for a new system this just isn't good enough
Love the speakers. The App has issues.
by Kevs979 on 2019/04/22 16:27
I love the fact that all of my speakers in the house are connected (including my home theater system) the speakers sound amazing! The app consistently has issues though. Sometime I have to close the app several times to get speakers to show up. Sometimes the volume consistently increases even while trying to turn it down or vice versa. It has been an ongoing issue. I wish they could fix the issue. (I have google home WiFi with several transmitters throughout my house)
Glitchy and Poor Layout
by marathonman2525 on 2019/04/22 15:13
ALWAYS have an issue of adjusting volume of individual speakers while playing as a group through the app. Every single time I adjust the volume of one speaker with the slide bar, the app seems to just take control and automatically shifts the volume of the whole speaker group slowly - the volume just keeps rising incrementally by itself. Will have to close out of the app and try again. Happens 95% of the time. Such an annoying glitch that needs to be fixed. Also, the layout needs work. I have 6 speakers and have to scroll through all of them to get to the one I want. Just make it easier with a navigation page instead of me having to scroll through every single one of them. Speakers sound great but the app needs mega work
Incomplete
by B.cough on 2019/04/22 06:07
I love my Bose speakers. Great sound, great look. What I don’t love is the half-baked, incomplete app and firmware. The app is glitchy. The volume control is not smooth. At times it reads quieter or louder than it actually is. Sometimes when you’re using it, it will suddenly take on a mind of its own and start increasing the volume without your permission. It will continue to do this, getting louder and louder unless you close the app and relaunch it. The speakers frequently (2-3x/week) become disconnected from the app and have to be reset by unplugging them. Lastly, the Soundlink feature for Bluetooth and Aux input playback creates a 3 second delay, making it impossible to use with any form of video. This was one of the big reasons we purchased these speakers rather than the Sonos, since we can theoretically use them when we watch a movie on the computer. We found a workaround that isn’t ideal as we lose the stereo effect, but it involves an aux cable splitter. All that to be said, it’s really confusing and disappointing that Bose would put out such great sounding speakers that are glitchy. It’s beneath the standard we’d expect from a brand like Bose.
Unusable app
by KaiHC704 on 2019/04/22 03:38
When trying to setup device, it asks to connect to Bose ST 300 network; however, once connected, it would never allow you to continue to the next step. Extremely frustrating.
Great setup
by ray guardian on 2019/04/22 00:05
The software may still need some fine tuning and more user options. I also get a massive lag between speakers and some play later than others when playing all together in app. Also when it isn’t just an individual speaker the speakers play content late and are t as responsive when skipping through music.
Amazon Music Service India
by Ramp1983 on 2019/04/21 04:23
Kindly include Amazon Music Service in India. We have been waiting for a while.
Opinion
by qpdgsvabtmeychro on 2019/04/21 00:28
New to interface with Alexa You really don’t want feedback )(/+-%/:,”
Layout Issue
by jeffcny_ on 2019/04/21 00:06
There’s an issue with the current layout where it’s not centered on the XS Max and the edges aren’t flush.
Bad app and updates
by Atendofrope on 2019/04/20 22:39
I have two Bose systems and just updated app and as usual with Bose nothing is easy. My speaker systems were both deleted and attempts to reconnect following the app instructions did not work. I have had nothing but problems with this app. When I have a couple of hours free time I will go online once again and try to get my speakers connected.
iPhone XS max
by Mio_vrag on 2019/04/20 21:50
App is croped for some reason after update. Speakers bottom card is below home indicator so its very hard to tap. Also top edge is in the middle of status bar.
It’s a ruse
by John11223344 on 2019/04/20 18:20
This app seems very helpful and brings you through all of the steps that would appear to solve the issues you are having with your system but it actually just runs you in circles doing the same actions and set up steps until you get frustrated and realize there is no solution.
Can’t set up
by Ecsdesignsvfx on 2019/04/20 17:24
After selecting “Bose” network - “continue” never becomes clickable to proceed through setup after returning to app. No info on app as to how to proceed. “App Support” link from App Store says server not found. Useless. Knew I should’ve gotten Sonos, lol
20 Apr 2019 Update
by BST_App on 2019/04/20 16:39
20 Apr 2019 fixed 16 Apr 2019 issues! Many Thanks Bose & Apple
SoundTouch 30 Bose
by Mr Rod God 1959 on 2019/04/20 16:20
I have 4-ST30 Bose in a 20’X 15’ Living room. Just love them. I here a lot of poor reports about the poor bass response . Mine seem to be at the level of bass reflection I’m after. I’m 60 years old and Stevie Ray Vaughan is jamming hard on mine. I also have very little problem with the app as well. Just keep it up dated and make sure you have a great WiFi system that will service the home area . ( Just Perfect) Thanks Bose
Me- there is no better sound anywhere!!
by joanie4347 on 2019/04/20 16:18
Best sound system I've ever had. So easy to use!!!
Worse
by Can not use on my IPod on 2019/04/20 06:01
Can not use on my IPod after updated
Bose SoundTouch
by K9-54 on 2019/04/20 00:29
The best system I’ve ever owned! Awesome sound and the Bluetooth feature made it very easy to have sound throughout my house. The best.
App is crashing
by Kmb70 on 2019/04/19 21:40
Your app is crashing on two of my phones I’ve deleted and redownloaded it but it’s not working! Please fix this!
Do not update app
by thedaythemusicdied on 2019/04/19 20:56
Updated app now both IPads will not open app! The support email goes no where! Not pleased can not use speakers the way I used to
Floundering in the swamp
by spit II on 2019/04/19 14:47
I like Bose products and I appreciate the Bose corporation for very personal and meaningful efforts they have previously contributed to. However, This app is so unnecessarily cluttered convoluted. The designer and all who signed off should find a different line of work. The different versions of the app go from bad to worse and back again. It is mind-boggling that we are so far along the technological revolution and Rubbish like this is still being produced. The app needs to be torn down and rebuilt brand new, stop tweaking this train wreck, no matter what you do it is still terrible. Objectively does it work= sometimes Is it a joy to use= never Is it streamlined = not at all Go back to the drawing board.
The sub
by JJ Munoz on 2019/04/19 07:14
It would be a lot better if we could control the bass of the sub by the app instead of having to use the remote.
Disconnects often, linking is problematic.
by Zombie killa 2011 on 2019/04/17 15:12
Every time an update is required I’m disconnected from the speaker. You would think linking the speaker to your phone after regular updates would be easy...it doesn’t always link. This is an issue especially if you need music for events, work environment etc. not the most reliable set up. I would not consider this system again.
First world problems
by Jlatour2 on 2019/04/17 04:20
I thoroughly enjoy using the app for my surround sound system when I want to stream Pandora or music from my phone. The only downside for me is having to unlock the phone everytime I want to adjust the volume. Being able to use the phones side buttons to adjust volume would be amazing. I know what you're thinking; first world problems.
Takes forever to connect
by Abe-Froman on 2019/04/17 03:58
Takes forever to connect. Sometimes won’t connect. Sometimes loses connection after it connects. Makes it hard to do simple things like increasing and decreasing volume.
Searching!!!!!!!
by TdotRavis on 2018/02/23 15:28
That’s all it ever does. I have the Orbi WiFi throughout my house and it will choose the best frequency per device....however some of my speakers only connect to 2.4g while the other ones are placed on 5g. Bose refused to address this issue. As expensive as their products are. They will not help. They expect me to buy all new speakers. Every speaker in my house and truck are Bose. So disappointed. They are way behind in technology. I hope your speakers doesn’t become lost on THEIR network because THEIR speakers can’t remember where to connect, you will get to run through a long drawn out process which includes resetting WiFi and setting up the speaker all over again. I DO THIS 3 to 4 times a week. I’ve stopped expecting them to play when I want to hear music. Bose has dropped the ball. Think twice. Coming from a guy who pushed their product for sound quality for years, it’s sad to say that their app and “connectabily” are horrible!! They will not even play your Apple Music playlist so I hope you don’t subscribe because any music or playlist you’ve downloaded you won’t be hearing through THEIR speakers. But if you enjoy spending a few hours a weekend on the phone with their technical team, this product is perfect for you!!!
Solved all of our problems!!
by Macsngr on 2017/08/22 23:09
Our problem were: trying to figure out a way to stream music in multiple rooms and have surround sound for the TV. We purchased a Bose Wave SoundTouch and a Bose SoundTouch 300. This got us exactly what we wanted and they communicate over our wireless network so setup was really easy and fast. Bose does not do a good job of making it clear that these two products can work together. It is clearly stated that the Bose Wave SoundTouch works in conjunction with the Bose SoundTouch 10, 20, and 30, but not clear about the SoundTouch 300 sound bar, bass and rear speakers. Even the very unhelpful store employees told us that these products would not work together. I did some research online while in the store and came to the conclusion that the employees were wrong. We took the chance and bought both and am glad we did. They work perfectly together. We can play music in one room, watch TV in the other, stream the same music in both rooms, or different music in both rooms. The system is very flexible like that. The app is easy to use and works great. Sound quality is what you would expect from a product bearing the Bose name. Very happy with the purchases.
Speaker good... software is SOOO frustrating
by Ricksopinion on 2018/07/31 16:48
Speaker sound quality great. The software and daily use of this renders it absolutely useless. The app and firmware have to constantly be updated to work as advertised. It seams like every other time I try to connect to my speaker in the living room. It does not work. I have stop what I’m doing and spend what feels like 30 mins screwing with it to get it to work. I have to go through every speaker and app. Half the time I have to call a buddy over and use his time to get it working. Also, It’s another email password you have to remember. Which is a pain for friends that only come over once every 6 months and want to play their play list. I wish I had not bought this stuff. Just want to go back to plugging a wire in. At least that works every time without fail. I don’t like leaving negative reviews. But I bought this to have something cool to present every 2 or 3 months to show off and enjoy... without fail, this has disappointed me and disappointment is what comes to mind every time I see the word BOSE now... If this is the same system all WiFi speakers have... Stay away from them. Save your $ and quality speakers that don’t have the WiFi feature. It’s and expensive lesson to learn otherwise.
Nice update. Still needs some work.
by Zack Hobson on 2017/09/24 09:22
Just updated the app. It can now send AUX to any speaker. Don't know what the big deal was. Something having to do with licensing? But no license for Bluetooth rebroadcast? The ability to rebroadcast needs more work. I love this ability...if only it were better. I have 3 SoundTouch speakers. The only one that video syncs is the one physically connected to the video source (TV AUX out). But when I try to bring up the second then 3rd speaker, it rebroadcasts, but it drops. And when the drops stop, the audio is distractinglily delayed. It does say it's a beta version so hopefully Bose reads these. I went from a Logitech squeeze box network, to sound touch and I love it. Richer sound and It's more stable. Only one wish: can you do something about the preset memory buttons? There are only six. Why not allow the ability to save individually? Meaning I have 3 radios. Each have six presets. For those of use with more than one unit, why not allow me to combine them, that gives me presets for 18 stations! Logitech allows you to do that. But not Bose? If it's an issue for some, why not make it a selective option for the user?
Happy together with Bose SoundTouch
by Cessna_Mustang_Lady on 2017/10/13 16:22
I am absolutely thrilled with the Bose SoundTouch system. I have been a huge supporter of Bose for many, many years. I still have the Bose 901 speakers that I sacrificed to purchase while in college and survived on peanut butter sandwiches to ensure that I could make the purchase. It was more than a purchase, it was an investment in amazing quality soundI am originally from New York City and enjoyed listening to WQXR which is the classical radio station for the New York Times via my Bose speakers. I have a grown-up with the Bose quality line of superior music products and have proudly added the SoundTouch system to my collection. This is an amazing system, I highly recommend it to everyone even my friends who have invested heavily in other products like Sonos. There is no comparison. I will remain a faithful Bose audiophile and look forward to adding additional sound touch speakers to our home to expand this footprint. Thank you for this wonderful, wonderful product that has made my husband and I for both engineers extremely happy.
Fake reviews?
by hop6195 on 2018/04/14 01:50
There is no way thia app could possibly get 4.7 stars when myself and 2 others have the same problems repeated across the Internet involving Bose’ lack of technological reliability. Problems with this app and Bose products not functioning properly when networked is thoroughly documented on the Internet, if you know even basic search techniques. Basically the app has to be installed and reinstalled each time you use the wireless networking option of these surround systems. I have 3 thestre setups that sound amazing, one on each floor. Try using it to play all three in a group with the Sirius radio function within the app. IF and ONLY IF you get it to work, let it play for about 1+ hours. Every single time I do that, this app will not reconnect, and back to walking all three floors to manually shut down. Frustrating if you paid thousands for Bose systems throughout the house and there is no answer. All theatres, all phones, all routes, everything updated. No change. I regret not investing the $6k into Sonos instead of thinking that Bose might have fixed this within the year I had the system.. They are lacking in the networking department and this app is blatant proof. Get new staff, save the company. Your future depends on it.
Awesome possum!
by UillyND on 2018/04/07 16:03
Decides to go for the gold and bought the Bose SoundTouch 300 Tv sound bar and matching Bluetooth base. We got a free SoundTouch 10 with the purchase. Didn’t really know what I was getting when I bought it. When I realized that the devices themselves attached to the WiFi and played from your favorite music service I was blown away. It’s nice when the money you spend actually pays off. Hats off to Bose. It’s great that you can play same music on any and all the speakers at the same time. I haven’t noticed any timing issues. Great for the whole house. The app work almost flawlessly. Never had any connection problems. Only thing I wish it had was support for pandora premium. BOSE, IF YOUR LISTENING, PLEASE ADD SUPPORT FOR PANDORA PREMIUM!! It would be nice to search for music and play it, not just the stations. Also if it could have a “my music” tab would be great. All in all great products and software. Bought a SoundTouch 30 for work and am going to get some additional 10s and maybe a 20 for the new house.
Not worthy of Bose
by askrycek on 2017/07/28 05:16
I love my Bose radio, but this app is absolute crap. When I stream an Internet radio station through it, the signal drops every 3-4 months for pockets of about 20 seconds at a time, while the label on the radio says "loading." The problem is not my Internet connection; I know that, because for years I have streamed the same station on my laptop, and I never had to deal with interruptions. Also... when I use the notebook version of the app, it often says, for no obvious reason, that my iTunes library isn't available, and the only solution is to shut down the app, shut down iTunes, and restart both. (And even then, sometimes the situation isn't resolved until I install whatever SoundTouch update just became available -- it seems every day there is a new one, as constant nagging messages remind me). Lastly, the app does not let you stream podcasts, which is a sad limitation for this type of app. If you want to listen to a podcast, you have to download it on your notebook or PC (not your phone..), add it to an iTunes playlist, and stream it from your iTunes library (which by the way, won't refresh while the app is running). My 19-year-old nephew could have designed a better app.
Bose SoundTouch App
by Music Appreciation on 2019/04/04 04:54
The app takes a bit of getting used to but it works very well. Selection of albums, tracks and artists are available using the search function. Transmitting the sound to various devices in different rooms is easy enough but you need strong broadband for it to work continuously. Using the system during the peak “movie viewing evening period” can be frustrating. I like too, that I can select international wi-fi radio stations and pair them with 6 buttons on the SoundTouch devices. FM radio stations can also be paired to these 6 buttons. However, the SoundTouch Wireless Link Adapter does not have presets but it does allow the addition of Bluetooth pairing to the system. The Bose Wave also has Bluetooth pairing as does 3rd generation SoundTouch speakers. All pulled together, it makes a fine multi room system when several SoundTouch units are added and synced with the app, and played in unison. Some Bose SoundTouch tv speakers can also be controlled and added with the app. Bose have made significant grades to the app from time to time.
Great App Needs Refining
by MrBuckley on 2018/10/18 01:06
First the app is great; it’s come a long way, with that said the ability to search for a particular artist, album, or song when connected to your “Music Library” via your computer would be a GREAT addition. It’s annoying having to scroll from songs with the number 1 all the way to the “Ms” just to get to an album that starts with the letter M. Secondly, the app splitting songs up based on whether or not there’s a featured artist on the song is irritating. I find a album after having to manually scroll thru all albums to get to it to only then find out that only 6 of the 13 songs are displayed because the other 7 have featured artist i.e.; I select Lloyd’s album “Tru” and only 4 songs display yet if I go back to the album selection page there’s 6 additional songs by Lloyd that appear such as; Lloyd [Featuring Rick Ross] that do not show up under the actual album “Tru” simply because there’s a featured artist on the actual song therefore I have to go back and forth to play the full album. Fixing these issues would make the app a 5 for me.
I'm a Bose Fanatic !
by bobbbird on 2017/08/10 01:07
My home is full of Bose products. From the series 1 901,s stored in the garage to the five speaker Home Theater System. Re: Sound Touch. I have every model in my home and feel that I could make a few user comment. Model 10. I have a pair in my bedroom. I Listen to them every night and morning. I decided recently that I wanted to play my flat screen tv through them. Checking the owners manual I could find information on this setup. Called the tech line and was told that to do so I would have to separate right and left and use the aux inputs. Turns out that the 10's don't have a stereo function when in aux mode. Operating the 10's as two separate speakers the remote tries to operate both. I gave up. Mayhaps if I add Bluetooth to my my tv I could do it. 20's, 30's and Wave Clock Radio. Use them almost every day. Main System: I have it connected to my Bose home theatre system. The theater system has been tuned to the room using The provided computer balance system. Room sounds great! Here's the rub, the Sound Touch Main system favors the right channel and the home theater and the main unit offer no right / left balance. System: all of my units occasionally drop out for a few seconds. The interesting thing is that not all the systems fail at the same time. I feel I have good internet service but the dropouts are annoying. I will continue to favor Bose products.......Nothing better.
Constantly confounded by how poor this app is
by Jamfar on 2017/09/19 13:19
I love Bose, when it comes to sound quality there's no question that they're systems are some of the best around. I was so eager to get these that I sold my almost new Sonos speakers and replaced them with these. Too bad the Sonos app and speaker capability is FAR superior to Bose. These speakers have connectivity issues on an almost daily basis. I constantly have to unplug them and plug them in again for the app to 'see' the speaker and for them to be able to network together. This is annoying, more so when you've paid over $1000 for a system. Additionally, basic features like a sleep function and alarm clock would also be nice (all available with the Sonos). The connectivity issues and extremely basic app aren't befitting of the brand and over a year later I'm still waiting for basic improvements. Very disappointing.
Excellent.
by vin_sh on 2018/07/08 23:03
This is one of the most robust, well thought through and full of features app i have ever used. I can say that who so ever designed the app and chose features simply used common sense and added what ever users may need in this app. Quality of speakers add to the experience by playing music flawlessly without any delay on all speakers you choose. Ability to play same song on multiple speakers at the same time and create play groups on the fly with such an ease through app UI is marvelous. Simple and well thought through app. You will find controls exactly where they should have been. No need to tweak a lot of knobs in settings or navigate through multiple screens to achieve something. I love this app and its simplicity. It takes care of a lot of things on its own. Adding a new speaker is so simple. They simply used common sense and app turned out so great.
Bose has improved markedly
by English major/minor on 2018/02/04 18:37
I bought my unit for myself for my birthday late 2016. It worked great for a while then it just went downhill. Never worked when I tried to use it. So I just stopped. Although I do believe it had 100% to do with my cable modem communication but no one wanted to admit it. Regardless, after this last move, it’s worked not just perfectly, but immediately upon turning it on. After this last update (iOS 11.2.2) and Bose update to both iPhone 7+ and iPad Pro) it’s without fail. And all night. Incoming messages don’t interrupt playing, incoming calls don’t interrupt playing, incoming anything doesn’t interrupt anything and it’s seamless. I sleep with it on all night and it’s perfect sound, which Bose is known for, gives me perfect rest. I’m so happy I didn’t sell it when I started to get frustrated and stuck with it. Thanks for making an amazing product, Bose!!
Frustrating and not very useful
by kittiseth on 2018/12/12 03:14
Connection with my radio is slow and unresponsive, although improved over earlier versions. Browsing music through my NAS library sometimes works, sometimes slowly, sometimes not at all. Completely random, as far as I can tell, and unrelated to my home network status. The library search function is a joke - as near as I can tell when searching capitalization has to be exactly as in the album, artist or track name, and can only search from the beginning of those fields (e.g. when searching for “Can’t Buy Me Love” you must search for Can’t Buy Me Love - the terms “love” or “Buy Me” for example will return NO RESULTS). Added functionality of being able to switch to Radio receiver and presets would be nice; why is this not present already? Intuitively it should be there. I cannot fathom how this app gets almost 5 stars as an average. I literally hate this app and only use it because I really have no choice if I want to be able to use all the smart functions of the radio. Fix it.
Fantastic except...
by The-Dingo on 2017/09/15 23:01
I can't speak enough to how happy I am with my SoundTouch 10's. Have 3 and will most likely get another. Being able to have music everywhere I go, inside and outside of my home, whether all playing the same or something different is fantastic. Unfortunately I've recently run into a disappointing problem when streaming shows. They have the capacity to combine and play in stereo, which sounds even better when playing music but when synchronized and watching a streaming show, they fall behind. A delay. Sound is fantastic but you can see mouths moving before you hear the audio. Which is...well, annoying. I sincerely hope there is a fix for this. Using just one when streaming works just fine, fortunately so I will continue to enjoy them and highly recommend this product.
Improve app settings
by Tommyjoe123498765 on 2017/08/09 23:45
Sounds very good! I've been a fan of Bose for 22yrs. Had the old Bose wave, old 5.1 systems "10" and "15", and in car systems, etc. I now have the 300 sound bar, sub, and surround speakers. It would be nice if the app could control the subwoofer volume. The app controls the volume of the center and surround speakers why not have the app control the subwoofer also. I find the app has the capability to control features that the remote cannot and the remote controls features the app cannot. This makes it difficult to make tv, aux, and Bluetooth changes. Please incorporate all functions of the system on one or the other. Fumbling between the app and remote is very inconvenient and confusing at times when on the fly. 4 stars because of app/remote functionality. Definitely 5 star sound.
Sound is Amazing. CEC Control still has issues
by BabyJ2005 on 2018/05/26 21:32
The sound quality is second to none. Updating the firmware on the SoundTouch300 while it’s connected to my TV is not a flawless operation though. My gut instinct tells me this is probably related to having my SoundTouch300 connected via CEC Control. My SoundTouch300 always gets “hung up” while updating firmware and I’m forced to unplug/replug power to the SoundTouch300 to get the update to finish. Also, my SoundTouch app never displays the percentage complete during a SoundTouch300 firmware update. After I’ve cycled power to the SoundTouch300, the SoundTouch app almost instantly displays 100% complete. Still, the sound quality from the SoundTouch300 is amazing so issues with updating firmware are not that big of an inconvenience to me. Considering the amazing sound quality and minor firmware updating issues, I rate the SoundTouch app 4/5 stars.
Unrealiable app - poor interface and frequent crashes
by SBLY76 on 2018/10/27 05:45
Bose SoundTouch ecosystem has been overall a very disappointing and gruelling experience. Not only will the app frequently crash (either on OSX or iOS) but the much touted PLAY ALL function that is supposed to allow seamless multi speaker playback simply does not work reliably causing the need to frequently restart speakers, routers and iOS device. Further the soundtouch app seems to interfere with the wifi management on iOS as opening will sometimes cause the iOS device to lose its wifi connectivity causing multiple error messages within the app. Bose support is generally not reachable and when they are they also tend to be quite defensive and try to push back the blame on the user system rather than really help to solve the problem. For reference I recommend potential soundtouch system buyers to first check the Bose community forum under the “Play All” key words - very educational reading on the actual performance of the system and how Bose handles consumer support...
Everything you need
by BK@PBC on 2017/08/21 12:54
Sound is outstanding! I'm all in with 6 speakers: mini, 20's, a 30, sound bar, and Soundtouch Wave..to play CDs...the soundbar 300 with sub woofer is best for television and music a like. The 5 presets on the Bose speakers are very convenient as you don't need a device to start/stop your speakers, when synced the primary speaker acts as the master...can shut all off with..one touch. Just make sure you have a Wifi router with some power, I had upgraded the internet speed (as I was building out my system) with a provided TWC combo modem/router which created issues with the system...delay in syncing the speakers, can not find speakers, no internet connection. At first thought it was the Bose app...it's not. Traded out for a dedicated modem and purchased a Nighthawk 600 wifi Router, back to 100%.
Great App, could still be better
by makesmymusic on 2018/06/23 16:49
I really enjoy the quality of the sound. The Lifestyle 523 Series III is over two yrs old & has had no problems. The TV interface is simple & straight forward. Playing through my computer on iTunes works well. One can select various playlists from iTunes. I use the app on my iPad, it is less than intuitive, however with a little persistence it works out fine. Working with the App give you more choices than with the TV display. I look forward to adding additional WiFi speakers throughout the house. I’ve had great help with customer service when I’ve needed it, which is not often. I strongly recommend the app, & the hardware. It’s a great package for quality sound & versatility. If you have questions on anything give customer service a call.
New stability fix a (continued) dud
by Other Ike on 2018/01/06 23:31
If I could unwind 5 Years I would not buy Bose. At that time we bought a SoundTouch 20 for our small house. Routinely buggy interface but good quality sound. Moved to a bigger home a couple years back and decided we wanted synchronized radio & music as we moved between kitchen & living / dining areas. We stayed in the Bose family as it seemed unlikely we could easily integrate a different device. Bought a Soundtouch 10 for the kitchen. Oops. A typical session involves restarts of one or both devices, exit & re-entry of i6-based app, and surrender to use of one device to eliminate unsynced delays of maybe half to a full second. The iPad app seems to work a bit better for some reason though all are connected to a seemingly strong Wi-Fi signal. Sometimes I lose control of one device & sometimes both. The 10 drops out for 5 seconds every 15 to 40 minutes for no apparent reason. If I use the handheld for volume it seems the app gives up and only a restart allows volume control from the app. Very friendly tech support people have walked me through the a purge & reprogram process (about 30 minutes). I was able to regain intermittent control (described above) after I’d lost it completely when the 20 spontaneously reconnected to an alternate wi-fi signal we’d run it through about a year back. I’m baffled that others report such clean success and envy their good fortune.
Almost great.
by freewayjim on 2017/08/29 20:51
Just got a Bose SoundTouch 30 and setting this up with the app (which did its job nicely on that) The app overall has a clean interface and is easy to use although I have two small complaints that hopefully will be addressed. #1 When playing a song through an Internet Station I wish the name of the song would show up on the app, it will on the staions app, but i I'm goingto use my new device it would be nice to not have to go someplace top get the name & artist if I hear something new I like. #2 When listening to a song on my music library through the Bose App I cannot jump to parts of a song or skip around, this can be done using the Apple Music App, but I feel that is something I should be able to do through the Bose App. If these small things can be fixed, it's a 5 Star App.
Great sound and app
by Jerryleeg on 2019/01/23 17:29
Thanks I have been enjoying the app and sound quality it works great and whatever device you are using to operate the app phone or tablet it does not affect the battery life of the device that is major This app deserves five stars but my simple reason for giving it four starts is what Bose did in the last upgrade they took away the internet option of searching the internet for your radio stations and forcing you to used tune in radio for your search engine that’s not good tune in does carry all the radio stations so you basically lost all your saved stations from the internet If you can’t give us back the internet search then add. myTuner Radio Pro they have more radio stations than tunein give us that option please thanks
Superior Sound and Functionality
by adam3247 on 2017/11/17 20:31
Been looking for some speakers for the apartment that would allow me to play music from my phone+computer. The computer and TV speakers just weren’t cutting it anymore. After reading up on similar speakers, I narrowed down my options to Sonos and Bose. Sonos boasts integrated Alexa functionality but we aren’t big Google/Amazon ecosystem users at home. Even so, I imagine that integrated feature can be very convenient. Coupled with Bluetooth, the Wi-Fi capability was a big selling point. At the price of these and similar speakers, I imagine a lot of folks are looking at audio fidelity. I was pretty surprised at the augmented quality playing audio through Wi-Fi versus Bluetooth. Having both connectivity options will definitely come in handy. Very happy with this purchase. I opted for two speakers so the stereo field is a truly pleasant listening experience. Last, I am a huge fan of the tactile buttons as another control option. While I’ll probably do most of the controlling via phone/app, I can appreciate the availability and superior quality of the buttons on the speakers. Thank you, Bose!
Excellent product, decent app
by musus on 2017/08/12 22:51
The Bose sound touch is an excellent product. Great highs & lows, easy setup, and overall great room-filling sound. The app is not revolutionary, but it gets the job done. It makes the setup a bit easier. You set a preset by dragging & dropping a station to one of the preset numbers. Those numbers match the hardware buttons on the unit. I have had some of the same issues that other users have reported where occasionally I'll start the app on my iPhone 6S & it'll say it can't find the stereo, even though both my phone & the stereo are connected via the same wifi network. I've tested this extensively by turning off the cell phone radio on my phone, only having wifi enabled, confirming I can surf the Internet, while music is playing on the stereo. It seems that when my phone has issues finding the stereo, my wife's iPhone7 doesn't have any issues connecting. I suspect a bug with AirPlay, but I've never encountered this issue with other products (like our AirPlay printer). Rebooting the stereo almost always fixes the problem. We use the stereo daily. It's the best addition to our house.
SoundTouch 300
by Leonard123 on 2017/11/09 17:14
Great sound quality for the size. It’s very clean. It definitely needs good quality sound input however. Any source where the sound is marginal is very audible in the sound quality. Great bass response for the size too with no audible distortion at any volume level. Connectivity needs improvement however. I am tech savvy but this thing is a pain to setup and often does not connect to a source on the first or even the second try. No sound is emitted unless there is a delay in sequencing from the source. This could likely be fixed with a software upgrade. Some people setting the system up may give up if they are not very patient. Sound quality via Bluetooth is surprisingly excellent once you get it to connect.
Your app before and now
by Stuperfy on 2017/08/14 01:23
I do enjoy using your app although recently I tried to upgrade my wireless router to a Linksys high powered model and after countless tries my wirelessly connected iPad and iPhone using the app would not "see" any soundtouch units. Switching back to my providers wifi, it immediately found my systems. I do have one criticism. I realize you've changed the app to be more in line with your other apps but the previous COLOR app was very appealing. Perhaps in a future release you could rethink the starkness of black and white. Also thank you for putting back recently played. I'd like to see more presets on the app. I understand the physical limit on the systems themselves but within the app this would not be a difficult add. Thank you for listening.
Awesome solution for outdoor sound!
by Dhbcjvjj on 2018/08/01 00:38
I have been searching for years for a reliable outdoor system. I purchased the 351 environmental speakers along with the amplifier from Bose. I should also mention that the the amplifier is hardwired through cat5 to my network so I do not use WIFI. I only use WIFI for the app. I have never had it drop out as some other people have been saying. But then again it sounds like they are using WiFi for the sound touch units. I have an outdoor access point for WiFi outdoors with a very strong signal up to 600 ft away. The sound touch app lets me be outside roaming around while being able to change the music venue and the volume. It’s fantastic! Works great!!
Horrible connectivity - so disappointed with Bose
by CO Superuser on 2018/11/25 19:10
I too am surprised at a 4.7 rating, simply cannot be true. We have 3 Bose SoundTouch speakers, purchased at different times over last couple of years. I bought them because I want to be able to control with my phone. Two of the speakers are placed on shelves near ceiling. I can never just pick up my phone and control with the ST app. I must go through, on average 30 minutes of reconnecting speakers to the internet and even then they don’t stay connected. My sister has a Sonos system and never ever has had the experience I’ve had with these Bose. We are Bose people and have several other Bose products, Waves, surround sound, etc. We are happy with all of our other products but the SoundTouch has caused literally hours of frustration! I wish Bose would do something about this problem! I cannot recommend this speaker system to anyone else.
Sound touch is incredible
by jpr#5 on 2018/10/16 13:56
I bought the sound touch system for my whole house. A few “hifi experts” told me it was a mistake and I should buy a proper system with dedicated amplifiers and speakers. I am soooo Glad I bought the sound touch. I got the in ceiling speakers and the sound is absolutely amazing. My family and I listen so often and the ease of use encourages to listen to our music. My Wife who was unhappy about a sound system and the last system we had was a well known amplifier system with speakers now lives the Bose sound touch. My advice is not to listen to so called hifi experts and make your own decision but first listen to the Bose SoundTouch system . Absolutely amazing!!!
Fantastic app....when it’s working properly
by bose fan 1983 on 2019/04/27 23:19
Bose has a clean app with all the basic needs covered. Wish there was just a way to keep the WiFi connection enabled all the time. I am Frustrated with having to set up the app more often lately as it loses connection to my Bose SoundTouch 300 sound bar. It seems to take about 20 mins or so to finally get back on to normal functionality. There is no answer or “true fix” for this either as Bose claims it’s a hardware issue. All that aside the app is actually easy to use and navigate. Clean interface as well. Some custom features would be useful like skipping ahead in the current song. Aldo would like a feature to create playlists on the app directly. Maybe this is a license thing but all else seems to be unremarkable.
Really like SoundTouch
by TwoGirlsDad on 2017/09/22 12:37
Received A SoundTouch speaker for Christmas, which was great because this was not something I would have bought for myself. But now that we have it, we really enjoy it. The speaker has been very reliable, and I enjoy being able to listen to more variety than our over the air radio provides. The software on the iPad and iPhone works very well. I would say better, no, much better than average. Occasionally the software will update and every update has been successful. This is the type of product I enjoy using. Which is to say, I do not need to mess around with the configurations. Once it is set up, it is set up and good to go.
WiFi
by Shelly•Ann on 2019/02/14 21:11
Don’t bother with this app. The app says speakers need updating every time you open the app. Then the speaker signal won’t connect to your device, so you spend 30+ minutes trying to get them connected. Once they connect, for me, they won’t pick up a signal to play anything. Tried contacting support when my speakers wouldn’t update- what a joke! I spent the first 20 minutes with Marvin walking me through steps to connect the speakers to my device, which I said at the beginning they were connected. So then he decided that I just needed to wait out the update that wouldn’t budge. 24 hours later it updated. Now I can’t get my device to stay connected to the speakers or a signal to actually play music. But my speakers updated 3 times... maybe if I restart the app I can update the speakers again! So glad we have this expensive giant electronic paperweight and useless app
So far
by chef steven Y on 2018/10/01 13:34
Good so far. I know it's not the app but when music is playing on a surround it would be nice to see a countdown and the picture of what's playing to move. Even if it just from one side to the other like iTunes. I know with new LCD/led tv burn in is nonexistent but some movement for "the just in case". Also with a surround being able to see my presets on the tv screen would be nice Would take the guess work out of it and if a device is not handy. Also a volume number would be nice. Pressing up or down on an iPhone moves the volume 3-4 times. Same with the slide. Maybe a plus or minus. So if u start at 10 and want to go to 8, nope sorry you get 7 or go up from there you get 11. Just a little tweak!!!??
SoundTouch 130 should get 5 stars, if
by WinTrack on 2017/08/31 00:02
1. If the user manual is not as confusing. It does never mentioned that the AUX HDMI input is audio only. 2. The Optical, Coaxial, Analog and SIDE AUX inputs are very confusing. After I spent long time to find out that I have to set SIDE AUX to be audio input to accept Analog input. Analog Input is two RCA jacks labeled as R and L. If Bose updates the firmware to create one more selection for the SoundTouch/BlueTooth Button in the remote control, the problem is solved and I can use the SIDE AUX as head phone jack. I like the design and the sound is terrifically great. The system is very versatile. I am using it for my TV and Karaoke and VCR together. There is nothing in the market come close to this quality. I will change the rating to definitively 5 stars after Bose corrected the two problems about.
Incomplete
by B.cough on 2019/04/22 06:07
I love my Bose speakers. Great sound, great look. What I don’t love is the half-baked, incomplete app and firmware. The app is glitchy. The volume control is not smooth. At times it reads quieter or louder than it actually is. Sometimes when you’re using it, it will suddenly take on a mind of its own and start increasing the volume without your permission. It will continue to do this, getting louder and louder unless you close the app and relaunch it. The speakers frequently (2-3x/week) become disconnected from the app and have to be reset by unplugging them. Lastly, the Soundlink feature for Bluetooth and Aux input playback creates a 3 second delay, making it impossible to use with any form of video. This was one of the big reasons we purchased these speakers rather than the Sonos, since we can theoretically use them when we watch a movie on the computer. We found a workaround that isn’t ideal as we lose the stereo effect, but it involves an aux cable splitter. All that to be said, it’s really confusing and disappointing that Bose would put out such great sounding speakers that are glitchy. It’s beneath the standard we’d expect from a brand like Bose.
Sound Unparalleled Anywhere and Highly Connected
by Hargis1963 on 2018/05/26 14:22
I needed to replace a set of speakers in my bedroom so having been a prior owner of a Wave Radio and two other Bose products I investigated the current offerings. I own a home that is Alexa connected so something SoundTouch related seemed logical. This system coupled with Alexa and the SoundTouch app meets all of my needs. The sound is simply outstanding!! I currently have several music services associated. Given the Alexa integration I can pretty much control most aspects of the system. Please continue working on providing additional functionality of the Alexa skill. My only “wish” would be support for “Calm Radio” music service.
So far, so great
by TWHacksaw on 2017/09/12 22:33
Not only was the set-up very easy and the app very intuitive but the sound quality of the SoundTouch 30 is great. We've streamed pop, rock, R&B and country and the sound is crisp, clear and loud. The bass is excellent and can be adjusted to accommodate your taste. The app allows for simple streaming from Pandora,Amazon Music etc as well as a selection of playlists and radio stations associated with the app. The wi-fi set up was very simple and works flawlessly as does the Bluetooth option. We have a theater system in our basement and didn't want another complex, multi-component system and the sound touch was a perfect solution for our living room.
Works great
by CAPTIAN AHAB on 2017/08/07 01:10
I live on a boat and have been shopping for a mini bookshelf stereo for sometime. All the mini stereos, Denon, Yahama, Sony, etc are all 3+ year old designs. If your lucky, they will dock an iPhone 4 and their Bluetooth is outdated science. I started looking at Bluetooth speakers but needed wifi radio. Crappy reception where I live. This speaker solved the problem of perpetually shopping thru expensive outdated stereo setups. I give it 5 stars and am happy as a clam! On a side note, I know good sound and ain't easy to please. Only downfall is no sleep timer which upsets quite a few folks. Works good and sounds good, that is if you like the Bose midrange sound. I might recommend also paring up a smaller tweety bluetooth speaker to bring in the full range.
Great product
by H.O.B.S. on 2017/09/24 16:38
Bought the SoundTouch 300 along with the Acoustimass 300 subwoofer as a replacement for an existing Samsung sound bar and subwoofer. The sound is exceptionally clear. With the Samsung I found myself having to increase the volume to make out conversations or dialogue when watching TV. With the SoundTouch conversations/ dialogue is crisp and clear at lower volumes. Amazing! I also use the app to play music through the system. Of course music sound good through the SoundTouch but what's cool about it is that the system can be powered on from the app so I can be in any room in my house and through the app play and control my music! Very practical piece of equipment.
Bose Soundbar / Bass Module / Surround Speakers Combination
by Old Hi-Fi Guy on 2019/04/24 15:58
Two weeks after purchase and setup, I am very pleased with SoundTouch 300 Soundbar, Bass Module 500, Surround Speakers on UFS-20 floorstands combination. Excellent sound for music and movies, versatile control via supplied remote and SoundTouch app on smartphone and tablet. Seamless transitions among TV, Wi-Fi and Bluetooth inputs. Physical design of components and system visual appearance are outstanding. Supplied installation documentation is very minimal and initially had difficulty connecting bass module. Web research and software update via the SoundTouch app required to enable connection. Once initially connected, the system has been operating flawlessly. I highly recommend this product combination.
Needs SiriusXM improvement and Apple Music
by revsjj on 2019/02/25 17:34
The Soundtouch app is wonderful and works great with my Bose speakers and Soundtouch wireless adapter. The only reason that I am writing this review is that it needs some fixing and improvement. Fixing: When I first purchased a Soundtouch unit, this software use to show the metadata (song information) when playing a SiriusXM station. It no longer does so. Every other SiriusXM app/device displays the music info, but not Soundtouch. This needs to be brought back. Improvement: Apple Music and iTunes Match music uploaded to iCloud need to be added as a service. I do know that Apple is highly proprietary, and they do have their own speaker/home device; maybe that is why they don’t contract with Bose. But my feeling is that it could be a win/win situation for both companies and the customer. I’ve held off subscribing to Apple Music for this very reason. If it is added, I am going to subscribe to Apple Music. Bose and Apple and SiriusXM have great products! But please make these improvements.
Glitchy and Poor Layout
by marathonman2525 on 2019/04/22 15:13
ALWAYS have an issue of adjusting volume of individual speakers while playing as a group through the app. Every single time I adjust the volume of one speaker with the slide bar, the app seems to just take control and automatically shifts the volume of the whole speaker group slowly - the volume just keeps rising incrementally by itself. Will have to close out of the app and try again. Happens 95% of the time. Such an annoying glitch that needs to be fixed. Also, the layout needs work. I have 6 speakers and have to scroll through all of them to get to the one I want. Just make it easier with a navigation page instead of me having to scroll through every single one of them. Speakers sound great but the app needs mega work
Bose does it again
by evil or divine on 2017/08/03 11:26
I remember the first wave radios that Bose made , well they've come along way baby !! The sound touch lets you integrate all your mobile devices all your internet radio stations including pandora , Sirius xm , and so on and so on . I just received my SoundTouch and I've been experimenting with all its features so far it's a great addition to my home audio . The sound is very rich and the bass is fully adjustable which is something most Bluetooth wireless speakers don't have , but the soundtouch is much more than just a speaker it's wifi equipped and when you download the free controller app it's very easy to set up and go .
Great rural living solution!
by Epic Alternative Hard Core Rock on 2017/11/04 01:39
We have WiFi so streaming music is enhanced. The free software and radio stations provide many new radio stations to explore. The sound is what you would expect from Bose. No surprises there. This morning it snowed so the station had a bit static which surprised me. Overall the setup was easy just keep in mind the sound machine reacts in slow motion. Enter a command when setting up the first time and wait. I got impatient and gave too many commands in to short of a time frame. Sadly this made the initial setup take some time. I just got it setup last night, so the jury is still out on how it fits into our lifestyles. I’m excited to have the Bose in the house!
Bose update
by Juanie66 on 2018/10/19 09:37
I have had several bose soundtouch Systems over the past 12 years. I love them. However in July 2018 the speakers were unable to connect to play any of my itunes music or any music on my apple devices. I was very frustrated after spending $599 for the Soundtouch III System. I was on the phone hours with a technician and it still did not work. I was through with Bose at that point and felt like I had wasted on $599. I wanted to sell the system on Ebay but was not sure if it was broken or not. But once apple launched the ios12 update, Bose updated the speakers and they finally work after 4 months of no music. This was a very frustrating ordeal. It will certainly make me think twice about purchasing the Soundtouch IV.
SoundTouch 300 with Acoustimass
by Broadcaster50 on 2017/09/04 23:12
SoundTouch 300 unit is phenomenal in every aspect. It can be a bit confusing for certain Bluetooth hookups but essentially very straightforward. Initial problems involved having to pair bass unit with bar at every use, but a software update a few weeks after purchase cured the issue. Pairing with bass unit is automatic and flawless every time. The sound is beyond compare. Customer service (which I had to use via text) was top notch and on top of any problem or issue I was having. This is the quintessential sound of Bose. So good, I bought a second one for the TV in my bedroom. I'm an extremely satisfied owner.
App needs some work
by Bob R D on 2018/07/22 20:15
Just bought a SoundTouch 10 for the portability and sound quality. The speaker is great, but this app needs some serious work before I would consider adding more Bose speakers to my collection. Initial setup and Wi-Fi connectivity went well, easily figured out how to add my Pandora account, discover radio stations and program the preset buttons. The biggest problem is with this app staying connected to the speaker via Wi-Fi, and once it’s lost, having to go through the setup process all over again. Each time it occurs. 4 times in the less than 24 hours I’ve owned the product. I can move the speaker all over my house, it connects right up to the Wi-Fi and can play any of the preset channels without fail, but the app is unable to find it again without going through all the motions again.
Rating Trends
0,106,0,0,0,0,0,459,0,0,143,106,112,46,51,69,50,74,91,120,69,35,80,58,0,176,95,0,101,0,96,0,167,75,93,40,44,0,104,122,116,40,57,25,0,0,0,341,56,36,23,10,43,77,91,33,21,53,81,87,144,137,0,178,80,0,215,152,138,0,153,0,153,52,43,0,81,0,136,0,175,131,0,209,85,0,165,0,261,166
All Versions
4.0
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Current Version (21.0.7)
4.0
63,980 total
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Version History
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Keyword Volume Hits KEI Rank
controller
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sonos app
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sonos controller for iphone
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sonos controller
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speaker app
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sound touch lite
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boosie
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bose
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soundtube
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bose remote
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music sound touch
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fourshared music
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Screenshots
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App name
Description
Experience your favorite music from one or many soundtouch® speakers, with the soundtouch® app. soundtouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms. SPEED TO MUSIC It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new soundtouch® app. ONE-TOUCH DISCOVERY Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone. MORE STATIONS, MORE FUN Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre. YOUR OLD STANDARDS Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries. TOTAL CONTROL Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The soundtouch® app lets you control one or multiple soundtouch® speakers in your home, from any room.
MOB
by Mbelue on 2019/05/26 19:27
Works well most of the time. They’ve already moved on from the previous system to this SoundTouch and I wonder how long it’ll be before they scrap this system in favor of a more AI-based system using Seri or amazon or something. Love their sound reproduction. It’s very useful and functional and personal for who don’t have more money than sense yet still want really good stuff.
Balky, occasional failure
by CPCino on 2019/05/26 15:09
I have a SoundTouch 40. I keep it up to date But since the incorporation of TuneIn Radio, it’s slow to turn on, the app tells me it’s “searching” for the radio. Sometimes it must be manually “refound” requiring a few minutes of button pushing and reentering a password. I just want to hit the app ON button and have it play! That happens about half the time.
Okay
by A no go on 2019/05/26 00:53
App is okkkkkkk. It needs a few additions to make it good. 1. Equalizer function - it would be helpful to change the sound every now and then 2. YouTube function - it would be nice to have YouTube accessibility to avoid disconnecting from SoundTouch and using Bluetooth 3. The volume increases and decreases well past what my finger directs it to do at times and it’s pretty annoying
Working well for whole home audio
by Sailor_Eddie on 2019/05/25 23:32
I have an orbi mesh network and tied in 2 20’s, 1 10 and outdoor speakers with the amp. I also connected in an receiver with Older Bose speakers. We use the TuneIn, SiriusXM, and Spotify and find it works very well. I also will connect via Bluetooth on occasion Sometimes when swiping between devices I move to volume to max. My decision was based on the sound quality of the speakers and find the app pretty easy to use. The speakers stay on line. I have been using it for over 6 months with no issues. I like adding in speakers and it’s transparent when I move from one room to the next. I move to the kitchen to cook a meal and the living room is perfectly in sync. I did not give 5 stars because i only give it to those exceptional apps. I like it and use it almost every day. I am a Bose guy so I chose speakers then app. I find it meets my needs but cannot compare it to other offers.
Apple interface
by dieselboyR1 on 2019/05/25 18:46
Wish software was updated to include better interface with Apple products like it is with Amazon.
Worst app ever
by Dtmhoban on 2019/05/25 16:37
No matter what I do, the speakers will not stay connected to the WiFi network in the app. Thinking of sending it all back and buying a Sonos system.
BOSE SOUNDTOUCH
by dionmac on 2019/05/24 23:38
amazing piece of wireless equipment, it makes my backyard so alive any day on any given time! Very appealing and guest appreciation is top notch. I love it we loved it, except one downside, they got rid of SoundTouch control vice improving the piece, utilizing your phone directly with the speakers won’t work well like the control. Smart phones will disconnect itself from speakers for longer time of listening because phones MUST sleep to save power even the smart phone is plug in directly to AC charger. I hope something will get done with the app or make a new innovated BOSE sound touch control.
Great speakers
by Nick#123 on 2019/05/24 23:22
Terrible app. Loses connection, drops speakers all the time. Work on the app or let someone else make it.
Bose Sound Touch 30 wireless speakers
by RudiMcD on 2019/05/24 18:19
I purchased 2 of these very expensive speakers and I completely agree with the first review. I used to be able to use the sound touch app on my pc and it worked great. But now they have really screwed the app up. I can no longer use the app on my computer. One speaker was already set up when they supposedly upgraded the app. Some upgrade! My one speaker can’t find my WiFi and the other keeps going on and off. I think it is unbelievable that Bose can’t hire a tech knowledgeable person who can handle constructing an app that actually works. I spent a lot of money on 2 speakers and now can’t even get them to work because of this defective app. If I had known that Bose was not going to keep up with the technology to make them work I would never have purchased them. I think it’s disgusting and a disgrace! What is the problem??? I am sure that there are a lot of highly qualified people out there who can handle creating an app that actually works. It is actually quite a shame because the sound quality of the speaker is wonderful but if you can’t use them what good are they. Anybody out there thinking about buying an expensive Bose speaker think twice Until they can get an app that actually works you are wasting your money. Get a cheap speaker that actually works. I am disgusted and disappointed with Bose! Whoever is running the show there should wake up as if you continue to not care weather your speakers work you won’t be selling speakers for long. There are other good quality speakers out there that perform just as well. If I were able I would would give Bose a 0 rating for not being able to use their speakers!
Nice App, only need improvements
by Mg.aja on 2019/05/24 02:31
The app is really nice, easy to use, very intuitive. The only think I miss on this app is a feature to turn the speaker off after sometime. For instance, I can’t go to sleep and let the radio playing because it would not turn it off.
Good but need to add Apple Music
by itsBenAgain on 2019/05/23 17:00
Would be excellent with Apple Music- But works with my existing set up like a charm.
Hi I am not in the same mood that I am usually in because of sound touch
by 6666611bob on 2019/05/22 23:14
Thank you sound touch 😅😀😃😄😁😆🤑😇🙂🙃😘🥰😜😝😛😋😚🤪
Sleep Timer?
by TeeLo911 on 2019/05/22 16:30
Anyone? Bueller? Anyone?
Useless app
by Ralstonizer on 2019/05/21 02:18
About 95% of the time the app can’t connect to the speaker 7 feet away from it in clear line of sight. It only works on the very rare occasion that it randomly feels like it. Don’t have this problem with any other similar remote app or Bluetooth device in the same room. For that matter, the Bluetooth on my Bose speaker is completely unreliable in general, but that’s a whole other review...
Bose L1
by duranopaul on 2019/05/20 23:50
Bought the SoundTouch adapter for Bose L1 and pair it with Amazon Alexa. Perfect
Yay
by love bose sound touch! on 2019/05/20 21:49
Awesome sound I have the 20 & the 30 hooked up, truly amazing sound!!
Love It !
by AaandyH on 2019/05/20 21:34
Easy to use - delivers as promised. My ‘go to’ for good music.
Often lose speaker connectivity
by 890henry on 2019/05/20 21:26
Not sure if it’s internet issues or Bose app. I have 3 speakers and they often disconnect with each other
App buggy
by Ricrob2 on 2019/05/20 18:10
App can be a bit more intuitive and easier usability. The app has allot of bugs
Missing Apple Music
by Zdkek on 2019/05/19 16:59
Need to add Apple Music as a service.
Sound touch 30
by Romeo Escolano on 2019/05/18 23:17
The best WiFi audio system...
Terrible!!!!
by NickysMom2003 on 2019/05/16 01:06
My app seems to be searching for my speakers all the time. I can go to the speaker and use the remote to play a preset so why can’t the app find the speaker??!! Obviously it’s there.
When are we going to get AirPlay 2?
by Madrobby on 2019/05/15 15:23
This was promised two years ago and was my basis of deciding to go with Bose. There have been no updates, no timeline, just empty promises. Bose, please make this right for your customers.
Great app!
by MSUlover on 2019/05/14 01:14
This app is very convenient and easy to use! We use it almost everyday. The remote to my Speaker is often missing. But my phone never is.
Not bad when it connects
by rackmore5 on 2019/05/13 23:45
Perfectly fine when it works. About 10% of the time it wont connect with no reason
Access to other music apps
by Fashionista Bargainista on 2019/05/13 19:32
The limitation of the available apps or streaming services that the app is able to connect to with having to use the Bluetooth option is biggest con in my opinion.There are odd instances where the app cannot Connect to the receiver without having to close and reopen the app a couple times, but I enjoy the app otherwise.
Terrible experience and sold the speaker
by 1345456789 on 2019/05/13 04:24
I owned a SoundTouch 30 speaker. At the moment I opened the box, the app didn’t work well, throughout these months, I been getting error every time I opened the app. Never successfully updated the framework. Bose asked me to reset the speaker and then I can’t even set up the speakers cuz every time it tell me CANT CONNECT. Bose has great sound. But from now on I would never ever purchased any product from them ever again. TRASH!
Hit and miss app
by Lukimyu on 2019/05/11 17:58
Love the speakers. Great sound. Unfortunately the app and WiFi connectivity is atrocious. Not user friendly at all. By the way the 2 stars are mainly because the speaker is good otherwise it would be “0” stars
Get it together Bose!
by Sjajwjjqjwjwjwjjwjdhdjdjjdd on 2019/05/11 13:55
This app has progressed very little in years. Bought a second speaker and now volume keeps turning itself all the way up or down after I adjust half the time. What the heck? You had one job Bose, get your sheet together!
Will not reliably connect each time
by Camoman64 on 2019/05/11 03:09
These SoundTouch speakers are not reliable enough to be found through the network each time I try to play them I have a ST 30 and two ST 10s and can never get all three to connect at the same time!! Still needs work Bose!!!!!
Unreliable
by HA8790 on 2019/05/10 22:15
The sound quality is great - everyone knows it. What’s frustrating is the app. How can I ever listen to music if it never automatically connects to my home WiFi? I’ve resorted to playing music on my phone or back to college mode and putting my phone in a cup for speakers. Really disappointing for such a great system.
Fix this
by Ekemistry on 2019/05/10 21:30
This app update is useless.. it does not fix the network disconnecting , endless searching..thats been going on for years.. fix this . Your devices are way too expensive for not working properly.
Lee
by no name 13 on 2019/05/09 14:17
It’s great
Almost 5
by No $$$$$$$$$$$$$$$$$$ on 2019/05/09 13:47
Would be perfect if you could play fm radio
This App is the worst.
by Beaster666 on 2019/05/09 03:05
Searches constantly, like every time is the first. Run through setup multiple times for same reason. Works great when it sets, but loses itself if not used within hours. I’ll never buy another Bose product. What a waste of time and money.
Demery
by jwdemery on 2019/05/09 02:04
Awesome with Bose SoundTouch
Greets OUT all the time
by AS50,Dragnov,L118A on 2019/05/06 22:28
Cannot pair two at a time!
Awful
by Jbarks1 on 2019/05/05 23:21
It works then suddenly doesn’t WiFi connectivity is old technology For some reason it is still a mystery to bose Goodbye Bose. Hello AirPlay.
Awesome
by igorinka on 2019/05/05 14:39
We use soundtouch on a daily basis, we love it. I have the 30, two 10s and the SoundTouch bar with the bass throughout my house and we absolutely love it.
Love the SoundTouch
by Desperate F1 supported on 2019/05/05 13:47
We have 2 SoundTouchs and also have this connected to our tv sound bar - love the way I can play it anywhere in the house and adjust the volume in each room as desired. Only sorry our local Bose store has closed down - they were awesome and fantastic customer service.
Lousy Product
by Chef MJC on 2019/05/05 13:21
Very disappointed. Wish I had never purchased this equipment. Always searching.......dropped speakers. I’m just done with Bose products
Not user-friendly
by ozamjuan on 2019/05/04 23:21
Don’t get me wrong, I love Bose; however, this app is far from Bose standards. It is not user friendly and not intuitive. Adding a speaker should literaly take 2 mins but that is definitely not the case here. There is a lot of room for improvement here.
Never boring!
by EncoderWhiz on 2019/05/04 20:08
When I first installed my Bose system it took days to finally make it work. Over time I learned what’s working and what does not. Sound Touch is erratic. Sometimes it connects and sometimes I have to restart the system from scratch. When switching to TV sound is out of sync. Need to restart Netflix to get it right. There is always a surprise. As always, I do like the BOSE sound definitely my favorite. I wish Bose would have as good digital/computer app engineers as they have sound engineers.
Doesn’t work with Orbi
by Jenny397554 on 2019/05/04 17:44
Bose SoundTouch doesn’t work on a network with Orbi. Crappy product.
Thank You
by Vennyad on 2019/05/04 12:02
Great Job!
I love it
by Sizifus 360 on 2019/05/04 02:20
Nice app
Getting better with every update
by Brian L KY on 2019/05/03 23:51
“” running 7 with it and it’s finally getting better at connecting to all quickly :)
Speakers are gopd, apps is absolutely garbage
by Ddywprnyt on 2019/05/03 19:18
I have both Android and iOs version of this app and it is alwaays taking 40 configure and find these speakers. The speakers themselves are awesome, but the apps is just horrid. Often it fails to find the speakers, or stuck in a loop of configuration.
I love SoundTouch
by MgtProf on 2019/05/03 16:59
But, we need Apple Music!
Very good app, but...
by SanSasDav on 2019/05/02 22:01
is a very good app highlighting the streaming service with other music services such as Spotify, Deezer, etc. but I think you should grow the streaming service with other apps like iTunes music from the cell phone at the time to play music and be able to do other kinds of things, basically it's a little frustrating not being able to access this streaming service from iTunes, so you should improve that
It’s OK
by jj23a on 2019/05/02 20:35
I can be cumbersome. I have six speakers so I’m stuck.
Doesn’t list all local radio stations
by Patty12345678 on 2019/05/02 01:22
I love my local radio station - which streams online - and its not listed in the app. I’ve tried to contact Bose and I get no response. I can’t understand why they won’t add it to their app. If they do, I can add it to a preset button which is easier than Bluetoothing through my phone to the speaker. So until they reply to my online repeated requests (poor customer service Bose!) and update their local radio listings, they only get 2 stars from me.
Bose App
by Fry Little Bean! on 2019/05/01 19:11
App works great - when it works. Waaaaay too many software updates!!!
Great Sound
by SillyGrama on 2019/05/01 15:42
Love having it, good sound. I gave it 4 stars, because I have 3 speakers and at “least” once a week, one of them goes off line. After 2 months, it still takes me 1/2 hour to get it back online, without losing the other two. I contacted my installer, he was no help.
The Best Sound You’ll Never Hear
by Makai Diego on 2019/05/01 05:22
Total waste of money. Got a large Bose speaker and it doesn’t even have a bluetooth option, so we are forced to use an aux cable (which only works sometimes) or this app. We might have been able to look past these shortcomings if the Soundtouch app actually worked, but it doesn’t. It is frustratingly unhelpful with troubleshooting to boot. If you’re looking for a pointless way to throw away time and money, look no further.
Cannot find SoundTouch 30 speaker in network
by Michaelbern on 2019/04/29 21:15
I almost have every product of Bose, and now I am having trouble finding my soundtouch 30 in my app. I’ve tried almost every solution on web and none of them works. Why, Bose?
Great system
by gdgthcdg on 2019/04/28 22:52
Great system. Would love to see google play access and access to albums on amazon music.
Fantastic app....when it’s working properly
by bose fan 1983 on 2019/04/27 23:19
Bose has a clean app with all the basic needs covered. Wish there was just a way to keep the WiFi connection enabled all the time. I am Frustrated with having to set up the app more often lately as it loses connection to my Bose SoundTouch 300 sound bar. It seems to take about 20 mins or so to finally get back on to normal functionality. There is no answer or “true fix” for this either as Bose claims it’s a hardware issue. All that aside the app is actually easy to use and navigate. Clean interface as well. Some custom features would be useful like skipping ahead in the current song. Aldo would like a feature to create playlists on the app directly. Maybe this is a license thing but all else seems to be unremarkable.
Much better
by Franb8471 on 2019/04/27 21:00
Great improvement. I had all but given up on this app and was using Bluetooth to connect. Tried it day and worked great.
Can’t stream from your phone
by Dreadel918 on 2019/04/27 20:50
Great sound, but you can’t stream music from your phone.
Great sound, poor connectivity
by supression of teview on 2019/04/27 17:44
Although the speakers have great sound, the internet/phone app end of things is terrible. My speakers drop their connection almost weekly and setting them back up with the phone app can take 15 or 20’, with multiple dead-ends and fails. No other internet device in my home behaves this way. Consider getting another system (Alexa?) or and old-fashioned radio. This phone app connection system will drive you nuts.
Easy listening
by Jenmiro on 2019/04/27 12:05
It’s easy to set up, configure, and enjoy. It’s the epitome of easy listening.
Crap
by Real22233 on 2019/04/27 01:53
Bose app is the crap. Can never find my Bose a5 speaker. Doesn’t operate at all unless internet is available. Takes 10-20 minutes to reconnect. Bose is crap
Sound touch 30 and 300
by dca& rma on 2019/04/26 16:52
Excellent sound - fills the bottom floor of our condo. Excellent pairing- easy to use, would do Bose again. Will add to it in the future.
Fantastic
by Mr Freeze on 2019/04/26 15:27
Great application is easy to use application.
Needs lots of work
by J DeBello on 2019/04/25 04:39
This app is bulky, slow, limited, primitive and not very intuitive. Sorry Bose you know I love you or I wouldn’t be running 3 amps and 10 of your outdoor speakers. But! I also run SONOS in a few properties. SoundTouch is light years away from the SONOS app. The function and user interface is something your developers need to take a close look at. It seems your approach is less is more and that’s not the case with audio, multi-room setups and adjustability. No EQ! Really? The only option is to reduce the bass. I don’t think even my grandparents could appreciate your app. Until things change I’m putting you in Time Out! No more Bose purchases until your app behavior changes.
#FAIL
by AlbertEllenich on 2019/04/25 01:19
Bose hardware is great. This app is beta at best. Even the app support link here on the download page doesn’t work. It’s disheartening to read reviews obviously paid for and seeded here. This app loses connection frequently. Im currently following app instructions to reconnect my speaker (again). After setting my iPhone to the Bose wifi network and returning to the app as instructed, the CONTINUE button is disable and my only options are CANCEL or BACK. I’ve now lost control of my speaker via my phone and therefore cannot edit music sources or presets, which can only be accessed via the number 1-6 keys on the remote. Call me BOSE. I’m a 20+ year veteran of UX design.
Got better over time
by Timothy Keys on 2019/04/25 00:51
Initially these speakers were wonky. They didn’t connect very gracefully. But after several attempts (like 20) they finally did connect. So maybe they self learned my network Id. Not sure. For now I’m happy. Stay tuned sport fans.
Love it. However..
by AHSPHX on 2019/04/24 22:24
After lots of iterations, it seems Bose has finally got the App right, in its features, to match the supreme superb-ness of their sound. However, I wish the App would simply auto-update (e.g. automatically at night) like most other apps, instead of requiring me to log into the App Store and manually download the app again, to refresh it. Cumbersome and archaic. Why?!
Spotify
by EWK 71 on 2019/04/24 21:35
When trying to start app the Bose console does not always power up with Spotify started. I have to uninstall and reinstall Spotify in SoundTouch app. Happened after last app update week of 4/17/19.
Bose Soundbar / Bass Module / Surround Speakers Combination
by Old Hi-Fi Guy on 2019/04/24 15:58
Two weeks after purchase and setup, I am very pleased with SoundTouch 300 Soundbar, Bass Module 500, Surround Speakers on UFS-20 floorstands combination. Excellent sound for music and movies, versatile control via supplied remote and SoundTouch app on smartphone and tablet. Seamless transitions among TV, Wi-Fi and Bluetooth inputs. Physical design of components and system visual appearance are outstanding. Supplied installation documentation is very minimal and initially had difficulty connecting bass module. Web research and software update via the SoundTouch app required to enable connection. Once initially connected, the system has been operating flawlessly. I highly recommend this product combination.
Must Have
by T_Rosss on 2019/04/24 05:13
If you like having music playing all the time in your house or apartment like me, this speaker is a must have. Very easy to use and set up, Favorite feature is that it uses WiFi to play pandora and you don’t have to use your phone to play music. I have to and they are able to connect together and make the best quality sound.
Very disappointed
by Bonval74 on 2019/04/24 01:43
I brought the speaker years ago and had this app downloaded, I always update it. Now I cannot even sign in to my own account. Apparently my daughter downloaded the app also and open an account. I cannot sign her out, I try signing into my account and it’s not allowing me to do so this is a stupid app if the device it can’t recognize a multi user. This need work as we live in a very Gadget Oriented time. Alexa allows multiple users.
Beware do not buy
by Ironboundpotato on 2019/04/23 17:55
I have had two SoundTouch 10’s for 2 years and they have never worked right from day one. I can set them up, they work, walk away for an hour and try to reconnect and no go, the lose their settings . They have to be setup all over again and reset I also have two Wireless SoundTouch adapters and they work a little better, but not much. Syncing sound is problem with them Can only run one at a time Over 12 updates in firmware and software over the years and no luck I would never buy another Bose product ever
Grumpy in Del Cerro
by grumpy in del cerro on 2019/04/22 20:52
I couldn't agree more with other people's comments the speakers sound wonderful but the app is horrible. Probably one in 10 times I can connect. I will be looking for a new system this just isn't good enough
Love the speakers. The App has issues.
by Kevs979 on 2019/04/22 16:27
I love the fact that all of my speakers in the house are connected (including my home theater system) the speakers sound amazing! The app consistently has issues though. Sometime I have to close the app several times to get speakers to show up. Sometimes the volume consistently increases even while trying to turn it down or vice versa. It has been an ongoing issue. I wish they could fix the issue. (I have google home WiFi with several transmitters throughout my house)
Glitchy and Poor Layout
by marathonman2525 on 2019/04/22 15:13
ALWAYS have an issue of adjusting volume of individual speakers while playing as a group through the app. Every single time I adjust the volume of one speaker with the slide bar, the app seems to just take control and automatically shifts the volume of the whole speaker group slowly - the volume just keeps rising incrementally by itself. Will have to close out of the app and try again. Happens 95% of the time. Such an annoying glitch that needs to be fixed. Also, the layout needs work. I have 6 speakers and have to scroll through all of them to get to the one I want. Just make it easier with a navigation page instead of me having to scroll through every single one of them. Speakers sound great but the app needs mega work
Incomplete
by B.cough on 2019/04/22 06:07
I love my Bose speakers. Great sound, great look. What I don’t love is the half-baked, incomplete app and firmware. The app is glitchy. The volume control is not smooth. At times it reads quieter or louder than it actually is. Sometimes when you’re using it, it will suddenly take on a mind of its own and start increasing the volume without your permission. It will continue to do this, getting louder and louder unless you close the app and relaunch it. The speakers frequently (2-3x/week) become disconnected from the app and have to be reset by unplugging them. Lastly, the Soundlink feature for Bluetooth and Aux input playback creates a 3 second delay, making it impossible to use with any form of video. This was one of the big reasons we purchased these speakers rather than the Sonos, since we can theoretically use them when we watch a movie on the computer. We found a workaround that isn’t ideal as we lose the stereo effect, but it involves an aux cable splitter. All that to be said, it’s really confusing and disappointing that Bose would put out such great sounding speakers that are glitchy. It’s beneath the standard we’d expect from a brand like Bose.
Unusable app
by KaiHC704 on 2019/04/22 03:38
When trying to setup device, it asks to connect to Bose ST 300 network; however, once connected, it would never allow you to continue to the next step. Extremely frustrating.
Great setup
by ray guardian on 2019/04/22 00:05
The software may still need some fine tuning and more user options. I also get a massive lag between speakers and some play later than others when playing all together in app. Also when it isn’t just an individual speaker the speakers play content late and are t as responsive when skipping through music.
Amazon Music Service India
by Ramp1983 on 2019/04/21 04:23
Kindly include Amazon Music Service in India. We have been waiting for a while.
Opinion
by qpdgsvabtmeychro on 2019/04/21 00:28
New to interface with Alexa You really don’t want feedback )(/+-%/:,”
Layout Issue
by jeffcny_ on 2019/04/21 00:06
There’s an issue with the current layout where it’s not centered on the XS Max and the edges aren’t flush.
Bad app and updates
by Atendofrope on 2019/04/20 22:39
I have two Bose systems and just updated app and as usual with Bose nothing is easy. My speaker systems were both deleted and attempts to reconnect following the app instructions did not work. I have had nothing but problems with this app. When I have a couple of hours free time I will go online once again and try to get my speakers connected.
iPhone XS max
by Mio_vrag on 2019/04/20 21:50
App is croped for some reason after update. Speakers bottom card is below home indicator so its very hard to tap. Also top edge is in the middle of status bar.
It’s a ruse
by John11223344 on 2019/04/20 18:20
This app seems very helpful and brings you through all of the steps that would appear to solve the issues you are having with your system but it actually just runs you in circles doing the same actions and set up steps until you get frustrated and realize there is no solution.
Can’t set up
by Ecsdesignsvfx on 2019/04/20 17:24
After selecting “Bose” network - “continue” never becomes clickable to proceed through setup after returning to app. No info on app as to how to proceed. “App Support” link from App Store says server not found. Useless. Knew I should’ve gotten Sonos, lol
20 Apr 2019 Update
by BST_App on 2019/04/20 16:39
20 Apr 2019 fixed 16 Apr 2019 issues! Many Thanks Bose & Apple
SoundTouch 30 Bose
by Mr Rod God 1959 on 2019/04/20 16:20
I have 4-ST30 Bose in a 20’X 15’ Living room. Just love them. I here a lot of poor reports about the poor bass response . Mine seem to be at the level of bass reflection I’m after. I’m 60 years old and Stevie Ray Vaughan is jamming hard on mine. I also have very little problem with the app as well. Just keep it up dated and make sure you have a great WiFi system that will service the home area . ( Just Perfect) Thanks Bose
Me- there is no better sound anywhere!!
by joanie4347 on 2019/04/20 16:18
Best sound system I've ever had. So easy to use!!!
Worse
by Can not use on my IPod on 2019/04/20 06:01
Can not use on my IPod after updated
Bose SoundTouch
by K9-54 on 2019/04/20 00:29
The best system I’ve ever owned! Awesome sound and the Bluetooth feature made it very easy to have sound throughout my house. The best.
App is crashing
by Kmb70 on 2019/04/19 21:40
Your app is crashing on two of my phones I’ve deleted and redownloaded it but it’s not working! Please fix this!
Do not update app
by thedaythemusicdied on 2019/04/19 20:56
Updated app now both IPads will not open app! The support email goes no where! Not pleased can not use speakers the way I used to
Floundering in the swamp
by spit II on 2019/04/19 14:47
I like Bose products and I appreciate the Bose corporation for very personal and meaningful efforts they have previously contributed to. However, This app is so unnecessarily cluttered convoluted. The designer and all who signed off should find a different line of work. The different versions of the app go from bad to worse and back again. It is mind-boggling that we are so far along the technological revolution and Rubbish like this is still being produced. The app needs to be torn down and rebuilt brand new, stop tweaking this train wreck, no matter what you do it is still terrible. Objectively does it work= sometimes Is it a joy to use= never Is it streamlined = not at all Go back to the drawing board.
The sub
by JJ Munoz on 2019/04/19 07:14
It would be a lot better if we could control the bass of the sub by the app instead of having to use the remote.
Disconnects often, linking is problematic.
by Zombie killa 2011 on 2019/04/17 15:12
Every time an update is required I’m disconnected from the speaker. You would think linking the speaker to your phone after regular updates would be easy...it doesn’t always link. This is an issue especially if you need music for events, work environment etc. not the most reliable set up. I would not consider this system again.
First world problems
by Jlatour2 on 2019/04/17 04:20
I thoroughly enjoy using the app for my surround sound system when I want to stream Pandora or music from my phone. The only downside for me is having to unlock the phone everytime I want to adjust the volume. Being able to use the phones side buttons to adjust volume would be amazing. I know what you're thinking; first world problems.
Takes forever to connect
by Abe-Froman on 2019/04/17 03:58
Takes forever to connect. Sometimes won’t connect. Sometimes loses connection after it connects. Makes it hard to do simple things like increasing and decreasing volume.
Searching!!!!!!!
by TdotRavis on 2018/02/23 15:28
That’s all it ever does. I have the Orbi WiFi throughout my house and it will choose the best frequency per device....however some of my speakers only connect to 2.4g while the other ones are placed on 5g. Bose refused to address this issue. As expensive as their products are. They will not help. They expect me to buy all new speakers. Every speaker in my house and truck are Bose. So disappointed. They are way behind in technology. I hope your speakers doesn’t become lost on THEIR network because THEIR speakers can’t remember where to connect, you will get to run through a long drawn out process which includes resetting WiFi and setting up the speaker all over again. I DO THIS 3 to 4 times a week. I’ve stopped expecting them to play when I want to hear music. Bose has dropped the ball. Think twice. Coming from a guy who pushed their product for sound quality for years, it’s sad to say that their app and “connectabily” are horrible!! They will not even play your Apple Music playlist so I hope you don’t subscribe because any music or playlist you’ve downloaded you won’t be hearing through THEIR speakers. But if you enjoy spending a few hours a weekend on the phone with their technical team, this product is perfect for you!!!
Solved all of our problems!!
by Macsngr on 2017/08/22 23:09
Our problem were: trying to figure out a way to stream music in multiple rooms and have surround sound for the TV. We purchased a Bose Wave SoundTouch and a Bose SoundTouch 300. This got us exactly what we wanted and they communicate over our wireless network so setup was really easy and fast. Bose does not do a good job of making it clear that these two products can work together. It is clearly stated that the Bose Wave SoundTouch works in conjunction with the Bose SoundTouch 10, 20, and 30, but not clear about the SoundTouch 300 sound bar, bass and rear speakers. Even the very unhelpful store employees told us that these products would not work together. I did some research online while in the store and came to the conclusion that the employees were wrong. We took the chance and bought both and am glad we did. They work perfectly together. We can play music in one room, watch TV in the other, stream the same music in both rooms, or different music in both rooms. The system is very flexible like that. The app is easy to use and works great. Sound quality is what you would expect from a product bearing the Bose name. Very happy with the purchases.
Speaker good... software is SOOO frustrating
by Ricksopinion on 2018/07/31 16:48
Speaker sound quality great. The software and daily use of this renders it absolutely useless. The app and firmware have to constantly be updated to work as advertised. It seams like every other time I try to connect to my speaker in the living room. It does not work. I have stop what I’m doing and spend what feels like 30 mins screwing with it to get it to work. I have to go through every speaker and app. Half the time I have to call a buddy over and use his time to get it working. Also, It’s another email password you have to remember. Which is a pain for friends that only come over once every 6 months and want to play their play list. I wish I had not bought this stuff. Just want to go back to plugging a wire in. At least that works every time without fail. I don’t like leaving negative reviews. But I bought this to have something cool to present every 2 or 3 months to show off and enjoy... without fail, this has disappointed me and disappointment is what comes to mind every time I see the word BOSE now... If this is the same system all WiFi speakers have... Stay away from them. Save your $ and quality speakers that don’t have the WiFi feature. It’s and expensive lesson to learn otherwise.
Nice update. Still needs some work.
by Zack Hobson on 2017/09/24 09:22
Just updated the app. It can now send AUX to any speaker. Don't know what the big deal was. Something having to do with licensing? But no license for Bluetooth rebroadcast? The ability to rebroadcast needs more work. I love this ability...if only it were better. I have 3 SoundTouch speakers. The only one that video syncs is the one physically connected to the video source (TV AUX out). But when I try to bring up the second then 3rd speaker, it rebroadcasts, but it drops. And when the drops stop, the audio is distractinglily delayed. It does say it's a beta version so hopefully Bose reads these. I went from a Logitech squeeze box network, to sound touch and I love it. Richer sound and It's more stable. Only one wish: can you do something about the preset memory buttons? There are only six. Why not allow the ability to save individually? Meaning I have 3 radios. Each have six presets. For those of use with more than one unit, why not allow me to combine them, that gives me presets for 18 stations! Logitech allows you to do that. But not Bose? If it's an issue for some, why not make it a selective option for the user?
Happy together with Bose SoundTouch
by Cessna_Mustang_Lady on 2017/10/13 16:22
I am absolutely thrilled with the Bose SoundTouch system. I have been a huge supporter of Bose for many, many years. I still have the Bose 901 speakers that I sacrificed to purchase while in college and survived on peanut butter sandwiches to ensure that I could make the purchase. It was more than a purchase, it was an investment in amazing quality soundI am originally from New York City and enjoyed listening to WQXR which is the classical radio station for the New York Times via my Bose speakers. I have a grown-up with the Bose quality line of superior music products and have proudly added the SoundTouch system to my collection. This is an amazing system, I highly recommend it to everyone even my friends who have invested heavily in other products like Sonos. There is no comparison. I will remain a faithful Bose audiophile and look forward to adding additional sound touch speakers to our home to expand this footprint. Thank you for this wonderful, wonderful product that has made my husband and I for both engineers extremely happy.
Fake reviews?
by hop6195 on 2018/04/14 01:50
There is no way thia app could possibly get 4.7 stars when myself and 2 others have the same problems repeated across the Internet involving Bose’ lack of technological reliability. Problems with this app and Bose products not functioning properly when networked is thoroughly documented on the Internet, if you know even basic search techniques. Basically the app has to be installed and reinstalled each time you use the wireless networking option of these surround systems. I have 3 thestre setups that sound amazing, one on each floor. Try using it to play all three in a group with the Sirius radio function within the app. IF and ONLY IF you get it to work, let it play for about 1+ hours. Every single time I do that, this app will not reconnect, and back to walking all three floors to manually shut down. Frustrating if you paid thousands for Bose systems throughout the house and there is no answer. All theatres, all phones, all routes, everything updated. No change. I regret not investing the $6k into Sonos instead of thinking that Bose might have fixed this within the year I had the system.. They are lacking in the networking department and this app is blatant proof. Get new staff, save the company. Your future depends on it.
Awesome possum!
by UillyND on 2018/04/07 16:03
Decides to go for the gold and bought the Bose SoundTouch 300 Tv sound bar and matching Bluetooth base. We got a free SoundTouch 10 with the purchase. Didn’t really know what I was getting when I bought it. When I realized that the devices themselves attached to the WiFi and played from your favorite music service I was blown away. It’s nice when the money you spend actually pays off. Hats off to Bose. It’s great that you can play same music on any and all the speakers at the same time. I haven’t noticed any timing issues. Great for the whole house. The app work almost flawlessly. Never had any connection problems. Only thing I wish it had was support for pandora premium. BOSE, IF YOUR LISTENING, PLEASE ADD SUPPORT FOR PANDORA PREMIUM!! It would be nice to search for music and play it, not just the stations. Also if it could have a “my music” tab would be great. All in all great products and software. Bought a SoundTouch 30 for work and am going to get some additional 10s and maybe a 20 for the new house.
Not worthy of Bose
by askrycek on 2017/07/28 05:16
I love my Bose radio, but this app is absolute crap. When I stream an Internet radio station through it, the signal drops every 3-4 months for pockets of about 20 seconds at a time, while the label on the radio says "loading." The problem is not my Internet connection; I know that, because for years I have streamed the same station on my laptop, and I never had to deal with interruptions. Also... when I use the notebook version of the app, it often says, for no obvious reason, that my iTunes library isn't available, and the only solution is to shut down the app, shut down iTunes, and restart both. (And even then, sometimes the situation isn't resolved until I install whatever SoundTouch update just became available -- it seems every day there is a new one, as constant nagging messages remind me). Lastly, the app does not let you stream podcasts, which is a sad limitation for this type of app. If you want to listen to a podcast, you have to download it on your notebook or PC (not your phone..), add it to an iTunes playlist, and stream it from your iTunes library (which by the way, won't refresh while the app is running). My 19-year-old nephew could have designed a better app.
Bose SoundTouch App
by Music Appreciation on 2019/04/04 04:54
The app takes a bit of getting used to but it works very well. Selection of albums, tracks and artists are available using the search function. Transmitting the sound to various devices in different rooms is easy enough but you need strong broadband for it to work continuously. Using the system during the peak “movie viewing evening period” can be frustrating. I like too, that I can select international wi-fi radio stations and pair them with 6 buttons on the SoundTouch devices. FM radio stations can also be paired to these 6 buttons. However, the SoundTouch Wireless Link Adapter does not have presets but it does allow the addition of Bluetooth pairing to the system. The Bose Wave also has Bluetooth pairing as does 3rd generation SoundTouch speakers. All pulled together, it makes a fine multi room system when several SoundTouch units are added and synced with the app, and played in unison. Some Bose SoundTouch tv speakers can also be controlled and added with the app. Bose have made significant grades to the app from time to time.
Great App Needs Refining
by MrBuckley on 2018/10/18 01:06
First the app is great; it’s come a long way, with that said the ability to search for a particular artist, album, or song when connected to your “Music Library” via your computer would be a GREAT addition. It’s annoying having to scroll from songs with the number 1 all the way to the “Ms” just to get to an album that starts with the letter M. Secondly, the app splitting songs up based on whether or not there’s a featured artist on the song is irritating. I find a album after having to manually scroll thru all albums to get to it to only then find out that only 6 of the 13 songs are displayed because the other 7 have featured artist i.e.; I select Lloyd’s album “Tru” and only 4 songs display yet if I go back to the album selection page there’s 6 additional songs by Lloyd that appear such as; Lloyd [Featuring Rick Ross] that do not show up under the actual album “Tru” simply because there’s a featured artist on the actual song therefore I have to go back and forth to play the full album. Fixing these issues would make the app a 5 for me.
I'm a Bose Fanatic !
by bobbbird on 2017/08/10 01:07
My home is full of Bose products. From the series 1 901,s stored in the garage to the five speaker Home Theater System. Re: Sound Touch. I have every model in my home and feel that I could make a few user comment. Model 10. I have a pair in my bedroom. I Listen to them every night and morning. I decided recently that I wanted to play my flat screen tv through them. Checking the owners manual I could find information on this setup. Called the tech line and was told that to do so I would have to separate right and left and use the aux inputs. Turns out that the 10's don't have a stereo function when in aux mode. Operating the 10's as two separate speakers the remote tries to operate both. I gave up. Mayhaps if I add Bluetooth to my my tv I could do it. 20's, 30's and Wave Clock Radio. Use them almost every day. Main System: I have it connected to my Bose home theatre system. The theater system has been tuned to the room using The provided computer balance system. Room sounds great! Here's the rub, the Sound Touch Main system favors the right channel and the home theater and the main unit offer no right / left balance. System: all of my units occasionally drop out for a few seconds. The interesting thing is that not all the systems fail at the same time. I feel I have good internet service but the dropouts are annoying. I will continue to favor Bose products.......Nothing better.
Constantly confounded by how poor this app is
by Jamfar on 2017/09/19 13:19
I love Bose, when it comes to sound quality there's no question that they're systems are some of the best around. I was so eager to get these that I sold my almost new Sonos speakers and replaced them with these. Too bad the Sonos app and speaker capability is FAR superior to Bose. These speakers have connectivity issues on an almost daily basis. I constantly have to unplug them and plug them in again for the app to 'see' the speaker and for them to be able to network together. This is annoying, more so when you've paid over $1000 for a system. Additionally, basic features like a sleep function and alarm clock would also be nice (all available with the Sonos). The connectivity issues and extremely basic app aren't befitting of the brand and over a year later I'm still waiting for basic improvements. Very disappointing.
Excellent.
by vin_sh on 2018/07/08 23:03
This is one of the most robust, well thought through and full of features app i have ever used. I can say that who so ever designed the app and chose features simply used common sense and added what ever users may need in this app. Quality of speakers add to the experience by playing music flawlessly without any delay on all speakers you choose. Ability to play same song on multiple speakers at the same time and create play groups on the fly with such an ease through app UI is marvelous. Simple and well thought through app. You will find controls exactly where they should have been. No need to tweak a lot of knobs in settings or navigate through multiple screens to achieve something. I love this app and its simplicity. It takes care of a lot of things on its own. Adding a new speaker is so simple. They simply used common sense and app turned out so great.
Bose has improved markedly
by English major/minor on 2018/02/04 18:37
I bought my unit for myself for my birthday late 2016. It worked great for a while then it just went downhill. Never worked when I tried to use it. So I just stopped. Although I do believe it had 100% to do with my cable modem communication but no one wanted to admit it. Regardless, after this last move, it’s worked not just perfectly, but immediately upon turning it on. After this last update (iOS 11.2.2) and Bose update to both iPhone 7+ and iPad Pro) it’s without fail. And all night. Incoming messages don’t interrupt playing, incoming calls don’t interrupt playing, incoming anything doesn’t interrupt anything and it’s seamless. I sleep with it on all night and it’s perfect sound, which Bose is known for, gives me perfect rest. I’m so happy I didn’t sell it when I started to get frustrated and stuck with it. Thanks for making an amazing product, Bose!!
Frustrating and not very useful
by kittiseth on 2018/12/12 03:14
Connection with my radio is slow and unresponsive, although improved over earlier versions. Browsing music through my NAS library sometimes works, sometimes slowly, sometimes not at all. Completely random, as far as I can tell, and unrelated to my home network status. The library search function is a joke - as near as I can tell when searching capitalization has to be exactly as in the album, artist or track name, and can only search from the beginning of those fields (e.g. when searching for “Can’t Buy Me Love” you must search for Can’t Buy Me Love - the terms “love” or “Buy Me” for example will return NO RESULTS). Added functionality of being able to switch to Radio receiver and presets would be nice; why is this not present already? Intuitively it should be there. I cannot fathom how this app gets almost 5 stars as an average. I literally hate this app and only use it because I really have no choice if I want to be able to use all the smart functions of the radio. Fix it.
Fantastic except...
by The-Dingo on 2017/09/15 23:01
I can't speak enough to how happy I am with my SoundTouch 10's. Have 3 and will most likely get another. Being able to have music everywhere I go, inside and outside of my home, whether all playing the same or something different is fantastic. Unfortunately I've recently run into a disappointing problem when streaming shows. They have the capacity to combine and play in stereo, which sounds even better when playing music but when synchronized and watching a streaming show, they fall behind. A delay. Sound is fantastic but you can see mouths moving before you hear the audio. Which is...well, annoying. I sincerely hope there is a fix for this. Using just one when streaming works just fine, fortunately so I will continue to enjoy them and highly recommend this product.
Improve app settings
by Tommyjoe123498765 on 2017/08/09 23:45
Sounds very good! I've been a fan of Bose for 22yrs. Had the old Bose wave, old 5.1 systems "10" and "15", and in car systems, etc. I now have the 300 sound bar, sub, and surround speakers. It would be nice if the app could control the subwoofer volume. The app controls the volume of the center and surround speakers why not have the app control the subwoofer also. I find the app has the capability to control features that the remote cannot and the remote controls features the app cannot. This makes it difficult to make tv, aux, and Bluetooth changes. Please incorporate all functions of the system on one or the other. Fumbling between the app and remote is very inconvenient and confusing at times when on the fly. 4 stars because of app/remote functionality. Definitely 5 star sound.
Sound is Amazing. CEC Control still has issues
by BabyJ2005 on 2018/05/26 21:32
The sound quality is second to none. Updating the firmware on the SoundTouch300 while it’s connected to my TV is not a flawless operation though. My gut instinct tells me this is probably related to having my SoundTouch300 connected via CEC Control. My SoundTouch300 always gets “hung up” while updating firmware and I’m forced to unplug/replug power to the SoundTouch300 to get the update to finish. Also, my SoundTouch app never displays the percentage complete during a SoundTouch300 firmware update. After I’ve cycled power to the SoundTouch300, the SoundTouch app almost instantly displays 100% complete. Still, the sound quality from the SoundTouch300 is amazing so issues with updating firmware are not that big of an inconvenience to me. Considering the amazing sound quality and minor firmware updating issues, I rate the SoundTouch app 4/5 stars.
Unrealiable app - poor interface and frequent crashes
by SBLY76 on 2018/10/27 05:45
Bose SoundTouch ecosystem has been overall a very disappointing and gruelling experience. Not only will the app frequently crash (either on OSX or iOS) but the much touted PLAY ALL function that is supposed to allow seamless multi speaker playback simply does not work reliably causing the need to frequently restart speakers, routers and iOS device. Further the soundtouch app seems to interfere with the wifi management on iOS as opening will sometimes cause the iOS device to lose its wifi connectivity causing multiple error messages within the app. Bose support is generally not reachable and when they are they also tend to be quite defensive and try to push back the blame on the user system rather than really help to solve the problem. For reference I recommend potential soundtouch system buyers to first check the Bose community forum under the “Play All” key words - very educational reading on the actual performance of the system and how Bose handles consumer support...
Everything you need
by BK@PBC on 2017/08/21 12:54
Sound is outstanding! I'm all in with 6 speakers: mini, 20's, a 30, sound bar, and Soundtouch Wave..to play CDs...the soundbar 300 with sub woofer is best for television and music a like. The 5 presets on the Bose speakers are very convenient as you don't need a device to start/stop your speakers, when synced the primary speaker acts as the master...can shut all off with..one touch. Just make sure you have a Wifi router with some power, I had upgraded the internet speed (as I was building out my system) with a provided TWC combo modem/router which created issues with the system...delay in syncing the speakers, can not find speakers, no internet connection. At first thought it was the Bose app...it's not. Traded out for a dedicated modem and purchased a Nighthawk 600 wifi Router, back to 100%.
Great App, could still be better
by makesmymusic on 2018/06/23 16:49
I really enjoy the quality of the sound. The Lifestyle 523 Series III is over two yrs old & has had no problems. The TV interface is simple & straight forward. Playing through my computer on iTunes works well. One can select various playlists from iTunes. I use the app on my iPad, it is less than intuitive, however with a little persistence it works out fine. Working with the App give you more choices than with the TV display. I look forward to adding additional WiFi speakers throughout the house. I’ve had great help with customer service when I’ve needed it, which is not often. I strongly recommend the app, & the hardware. It’s a great package for quality sound & versatility. If you have questions on anything give customer service a call.
New stability fix a (continued) dud
by Other Ike on 2018/01/06 23:31
If I could unwind 5 Years I would not buy Bose. At that time we bought a SoundTouch 20 for our small house. Routinely buggy interface but good quality sound. Moved to a bigger home a couple years back and decided we wanted synchronized radio & music as we moved between kitchen & living / dining areas. We stayed in the Bose family as it seemed unlikely we could easily integrate a different device. Bought a Soundtouch 10 for the kitchen. Oops. A typical session involves restarts of one or both devices, exit & re-entry of i6-based app, and surrender to use of one device to eliminate unsynced delays of maybe half to a full second. The iPad app seems to work a bit better for some reason though all are connected to a seemingly strong Wi-Fi signal. Sometimes I lose control of one device & sometimes both. The 10 drops out for 5 seconds every 15 to 40 minutes for no apparent reason. If I use the handheld for volume it seems the app gives up and only a restart allows volume control from the app. Very friendly tech support people have walked me through the a purge & reprogram process (about 30 minutes). I was able to regain intermittent control (described above) after I’d lost it completely when the 20 spontaneously reconnected to an alternate wi-fi signal we’d run it through about a year back. I’m baffled that others report such clean success and envy their good fortune.
Almost great.
by freewayjim on 2017/08/29 20:51
Just got a Bose SoundTouch 30 and setting this up with the app (which did its job nicely on that) The app overall has a clean interface and is easy to use although I have two small complaints that hopefully will be addressed. #1 When playing a song through an Internet Station I wish the name of the song would show up on the app, it will on the staions app, but i I'm goingto use my new device it would be nice to not have to go someplace top get the name & artist if I hear something new I like. #2 When listening to a song on my music library through the Bose App I cannot jump to parts of a song or skip around, this can be done using the Apple Music App, but I feel that is something I should be able to do through the Bose App. If these small things can be fixed, it's a 5 Star App.
Great sound and app
by Jerryleeg on 2019/01/23 17:29
Thanks I have been enjoying the app and sound quality it works great and whatever device you are using to operate the app phone or tablet it does not affect the battery life of the device that is major This app deserves five stars but my simple reason for giving it four starts is what Bose did in the last upgrade they took away the internet option of searching the internet for your radio stations and forcing you to used tune in radio for your search engine that’s not good tune in does carry all the radio stations so you basically lost all your saved stations from the internet If you can’t give us back the internet search then add. myTuner Radio Pro they have more radio stations than tunein give us that option please thanks
Superior Sound and Functionality
by adam3247 on 2017/11/17 20:31
Been looking for some speakers for the apartment that would allow me to play music from my phone+computer. The computer and TV speakers just weren’t cutting it anymore. After reading up on similar speakers, I narrowed down my options to Sonos and Bose. Sonos boasts integrated Alexa functionality but we aren’t big Google/Amazon ecosystem users at home. Even so, I imagine that integrated feature can be very convenient. Coupled with Bluetooth, the Wi-Fi capability was a big selling point. At the price of these and similar speakers, I imagine a lot of folks are looking at audio fidelity. I was pretty surprised at the augmented quality playing audio through Wi-Fi versus Bluetooth. Having both connectivity options will definitely come in handy. Very happy with this purchase. I opted for two speakers so the stereo field is a truly pleasant listening experience. Last, I am a huge fan of the tactile buttons as another control option. While I’ll probably do most of the controlling via phone/app, I can appreciate the availability and superior quality of the buttons on the speakers. Thank you, Bose!
Excellent product, decent app
by musus on 2017/08/12 22:51
The Bose sound touch is an excellent product. Great highs & lows, easy setup, and overall great room-filling sound. The app is not revolutionary, but it gets the job done. It makes the setup a bit easier. You set a preset by dragging & dropping a station to one of the preset numbers. Those numbers match the hardware buttons on the unit. I have had some of the same issues that other users have reported where occasionally I'll start the app on my iPhone 6S & it'll say it can't find the stereo, even though both my phone & the stereo are connected via the same wifi network. I've tested this extensively by turning off the cell phone radio on my phone, only having wifi enabled, confirming I can surf the Internet, while music is playing on the stereo. It seems that when my phone has issues finding the stereo, my wife's iPhone7 doesn't have any issues connecting. I suspect a bug with AirPlay, but I've never encountered this issue with other products (like our AirPlay printer). Rebooting the stereo almost always fixes the problem. We use the stereo daily. It's the best addition to our house.
SoundTouch 300
by Leonard123 on 2017/11/09 17:14
Great sound quality for the size. It’s very clean. It definitely needs good quality sound input however. Any source where the sound is marginal is very audible in the sound quality. Great bass response for the size too with no audible distortion at any volume level. Connectivity needs improvement however. I am tech savvy but this thing is a pain to setup and often does not connect to a source on the first or even the second try. No sound is emitted unless there is a delay in sequencing from the source. This could likely be fixed with a software upgrade. Some people setting the system up may give up if they are not very patient. Sound quality via Bluetooth is surprisingly excellent once you get it to connect.
Your app before and now
by Stuperfy on 2017/08/14 01:23
I do enjoy using your app although recently I tried to upgrade my wireless router to a Linksys high powered model and after countless tries my wirelessly connected iPad and iPhone using the app would not "see" any soundtouch units. Switching back to my providers wifi, it immediately found my systems. I do have one criticism. I realize you've changed the app to be more in line with your other apps but the previous COLOR app was very appealing. Perhaps in a future release you could rethink the starkness of black and white. Also thank you for putting back recently played. I'd like to see more presets on the app. I understand the physical limit on the systems themselves but within the app this would not be a difficult add. Thank you for listening.
Awesome solution for outdoor sound!
by Dhbcjvjj on 2018/08/01 00:38
I have been searching for years for a reliable outdoor system. I purchased the 351 environmental speakers along with the amplifier from Bose. I should also mention that the the amplifier is hardwired through cat5 to my network so I do not use WIFI. I only use WIFI for the app. I have never had it drop out as some other people have been saying. But then again it sounds like they are using WiFi for the sound touch units. I have an outdoor access point for WiFi outdoors with a very strong signal up to 600 ft away. The sound touch app lets me be outside roaming around while being able to change the music venue and the volume. It’s fantastic! Works great!!
Horrible connectivity - so disappointed with Bose
by CO Superuser on 2018/11/25 19:10
I too am surprised at a 4.7 rating, simply cannot be true. We have 3 Bose SoundTouch speakers, purchased at different times over last couple of years. I bought them because I want to be able to control with my phone. Two of the speakers are placed on shelves near ceiling. I can never just pick up my phone and control with the ST app. I must go through, on average 30 minutes of reconnecting speakers to the internet and even then they don’t stay connected. My sister has a Sonos system and never ever has had the experience I’ve had with these Bose. We are Bose people and have several other Bose products, Waves, surround sound, etc. We are happy with all of our other products but the SoundTouch has caused literally hours of frustration! I wish Bose would do something about this problem! I cannot recommend this speaker system to anyone else.
Sound touch is incredible
by jpr#5 on 2018/10/16 13:56
I bought the sound touch system for my whole house. A few “hifi experts” told me it was a mistake and I should buy a proper system with dedicated amplifiers and speakers. I am soooo Glad I bought the sound touch. I got the in ceiling speakers and the sound is absolutely amazing. My family and I listen so often and the ease of use encourages to listen to our music. My Wife who was unhappy about a sound system and the last system we had was a well known amplifier system with speakers now lives the Bose sound touch. My advice is not to listen to so called hifi experts and make your own decision but first listen to the Bose SoundTouch system . Absolutely amazing!!!
Fantastic app....when it’s working properly
by bose fan 1983 on 2019/04/27 23:19
Bose has a clean app with all the basic needs covered. Wish there was just a way to keep the WiFi connection enabled all the time. I am Frustrated with having to set up the app more often lately as it loses connection to my Bose SoundTouch 300 sound bar. It seems to take about 20 mins or so to finally get back on to normal functionality. There is no answer or “true fix” for this either as Bose claims it’s a hardware issue. All that aside the app is actually easy to use and navigate. Clean interface as well. Some custom features would be useful like skipping ahead in the current song. Aldo would like a feature to create playlists on the app directly. Maybe this is a license thing but all else seems to be unremarkable.
Really like SoundTouch
by TwoGirlsDad on 2017/09/22 12:37
Received A SoundTouch speaker for Christmas, which was great because this was not something I would have bought for myself. But now that we have it, we really enjoy it. The speaker has been very reliable, and I enjoy being able to listen to more variety than our over the air radio provides. The software on the iPad and iPhone works very well. I would say better, no, much better than average. Occasionally the software will update and every update has been successful. This is the type of product I enjoy using. Which is to say, I do not need to mess around with the configurations. Once it is set up, it is set up and good to go.
WiFi
by Shelly•Ann on 2019/02/14 21:11
Don’t bother with this app. The app says speakers need updating every time you open the app. Then the speaker signal won’t connect to your device, so you spend 30+ minutes trying to get them connected. Once they connect, for me, they won’t pick up a signal to play anything. Tried contacting support when my speakers wouldn’t update- what a joke! I spent the first 20 minutes with Marvin walking me through steps to connect the speakers to my device, which I said at the beginning they were connected. So then he decided that I just needed to wait out the update that wouldn’t budge. 24 hours later it updated. Now I can’t get my device to stay connected to the speakers or a signal to actually play music. But my speakers updated 3 times... maybe if I restart the app I can update the speakers again! So glad we have this expensive giant electronic paperweight and useless app
So far
by chef steven Y on 2018/10/01 13:34
Good so far. I know it's not the app but when music is playing on a surround it would be nice to see a countdown and the picture of what's playing to move. Even if it just from one side to the other like iTunes. I know with new LCD/led tv burn in is nonexistent but some movement for "the just in case". Also with a surround being able to see my presets on the tv screen would be nice Would take the guess work out of it and if a device is not handy. Also a volume number would be nice. Pressing up or down on an iPhone moves the volume 3-4 times. Same with the slide. Maybe a plus or minus. So if u start at 10 and want to go to 8, nope sorry you get 7 or go up from there you get 11. Just a little tweak!!!??
SoundTouch 130 should get 5 stars, if
by WinTrack on 2017/08/31 00:02
1. If the user manual is not as confusing. It does never mentioned that the AUX HDMI input is audio only. 2. The Optical, Coaxial, Analog and SIDE AUX inputs are very confusing. After I spent long time to find out that I have to set SIDE AUX to be audio input to accept Analog input. Analog Input is two RCA jacks labeled as R and L. If Bose updates the firmware to create one more selection for the SoundTouch/BlueTooth Button in the remote control, the problem is solved and I can use the SIDE AUX as head phone jack. I like the design and the sound is terrifically great. The system is very versatile. I am using it for my TV and Karaoke and VCR together. There is nothing in the market come close to this quality. I will change the rating to definitively 5 stars after Bose corrected the two problems about.
Incomplete
by B.cough on 2019/04/22 06:07
I love my Bose speakers. Great sound, great look. What I don’t love is the half-baked, incomplete app and firmware. The app is glitchy. The volume control is not smooth. At times it reads quieter or louder than it actually is. Sometimes when you’re using it, it will suddenly take on a mind of its own and start increasing the volume without your permission. It will continue to do this, getting louder and louder unless you close the app and relaunch it. The speakers frequently (2-3x/week) become disconnected from the app and have to be reset by unplugging them. Lastly, the Soundlink feature for Bluetooth and Aux input playback creates a 3 second delay, making it impossible to use with any form of video. This was one of the big reasons we purchased these speakers rather than the Sonos, since we can theoretically use them when we watch a movie on the computer. We found a workaround that isn’t ideal as we lose the stereo effect, but it involves an aux cable splitter. All that to be said, it’s really confusing and disappointing that Bose would put out such great sounding speakers that are glitchy. It’s beneath the standard we’d expect from a brand like Bose.
Sound Unparalleled Anywhere and Highly Connected
by Hargis1963 on 2018/05/26 14:22
I needed to replace a set of speakers in my bedroom so having been a prior owner of a Wave Radio and two other Bose products I investigated the current offerings. I own a home that is Alexa connected so something SoundTouch related seemed logical. This system coupled with Alexa and the SoundTouch app meets all of my needs. The sound is simply outstanding!! I currently have several music services associated. Given the Alexa integration I can pretty much control most aspects of the system. Please continue working on providing additional functionality of the Alexa skill. My only “wish” would be support for “Calm Radio” music service.
So far, so great
by TWHacksaw on 2017/09/12 22:33
Not only was the set-up very easy and the app very intuitive but the sound quality of the SoundTouch 30 is great. We've streamed pop, rock, R&B and country and the sound is crisp, clear and loud. The bass is excellent and can be adjusted to accommodate your taste. The app allows for simple streaming from Pandora,Amazon Music etc as well as a selection of playlists and radio stations associated with the app. The wi-fi set up was very simple and works flawlessly as does the Bluetooth option. We have a theater system in our basement and didn't want another complex, multi-component system and the sound touch was a perfect solution for our living room.
Works great
by CAPTIAN AHAB on 2017/08/07 01:10
I live on a boat and have been shopping for a mini bookshelf stereo for sometime. All the mini stereos, Denon, Yahama, Sony, etc are all 3+ year old designs. If your lucky, they will dock an iPhone 4 and their Bluetooth is outdated science. I started looking at Bluetooth speakers but needed wifi radio. Crappy reception where I live. This speaker solved the problem of perpetually shopping thru expensive outdated stereo setups. I give it 5 stars and am happy as a clam! On a side note, I know good sound and ain't easy to please. Only downfall is no sleep timer which upsets quite a few folks. Works good and sounds good, that is if you like the Bose midrange sound. I might recommend also paring up a smaller tweety bluetooth speaker to bring in the full range.
Great product
by H.O.B.S. on 2017/09/24 16:38
Bought the SoundTouch 300 along with the Acoustimass 300 subwoofer as a replacement for an existing Samsung sound bar and subwoofer. The sound is exceptionally clear. With the Samsung I found myself having to increase the volume to make out conversations or dialogue when watching TV. With the SoundTouch conversations/ dialogue is crisp and clear at lower volumes. Amazing! I also use the app to play music through the system. Of course music sound good through the SoundTouch but what's cool about it is that the system can be powered on from the app so I can be in any room in my house and through the app play and control my music! Very practical piece of equipment.
Bose Soundbar / Bass Module / Surround Speakers Combination
by Old Hi-Fi Guy on 2019/04/24 15:58
Two weeks after purchase and setup, I am very pleased with SoundTouch 300 Soundbar, Bass Module 500, Surround Speakers on UFS-20 floorstands combination. Excellent sound for music and movies, versatile control via supplied remote and SoundTouch app on smartphone and tablet. Seamless transitions among TV, Wi-Fi and Bluetooth inputs. Physical design of components and system visual appearance are outstanding. Supplied installation documentation is very minimal and initially had difficulty connecting bass module. Web research and software update via the SoundTouch app required to enable connection. Once initially connected, the system has been operating flawlessly. I highly recommend this product combination.
Needs SiriusXM improvement and Apple Music
by revsjj on 2019/02/25 17:34
The Soundtouch app is wonderful and works great with my Bose speakers and Soundtouch wireless adapter. The only reason that I am writing this review is that it needs some fixing and improvement. Fixing: When I first purchased a Soundtouch unit, this software use to show the metadata (song information) when playing a SiriusXM station. It no longer does so. Every other SiriusXM app/device displays the music info, but not Soundtouch. This needs to be brought back. Improvement: Apple Music and iTunes Match music uploaded to iCloud need to be added as a service. I do know that Apple is highly proprietary, and they do have their own speaker/home device; maybe that is why they don’t contract with Bose. But my feeling is that it could be a win/win situation for both companies and the customer. I’ve held off subscribing to Apple Music for this very reason. If it is added, I am going to subscribe to Apple Music. Bose and Apple and SiriusXM have great products! But please make these improvements.
Glitchy and Poor Layout
by marathonman2525 on 2019/04/22 15:13
ALWAYS have an issue of adjusting volume of individual speakers while playing as a group through the app. Every single time I adjust the volume of one speaker with the slide bar, the app seems to just take control and automatically shifts the volume of the whole speaker group slowly - the volume just keeps rising incrementally by itself. Will have to close out of the app and try again. Happens 95% of the time. Such an annoying glitch that needs to be fixed. Also, the layout needs work. I have 6 speakers and have to scroll through all of them to get to the one I want. Just make it easier with a navigation page instead of me having to scroll through every single one of them. Speakers sound great but the app needs mega work
Bose does it again
by evil or divine on 2017/08/03 11:26
I remember the first wave radios that Bose made , well they've come along way baby !! The sound touch lets you integrate all your mobile devices all your internet radio stations including pandora , Sirius xm , and so on and so on . I just received my SoundTouch and I've been experimenting with all its features so far it's a great addition to my home audio . The sound is very rich and the bass is fully adjustable which is something most Bluetooth wireless speakers don't have , but the soundtouch is much more than just a speaker it's wifi equipped and when you download the free controller app it's very easy to set up and go .
Great rural living solution!
by Epic Alternative Hard Core Rock on 2017/11/04 01:39
We have WiFi so streaming music is enhanced. The free software and radio stations provide many new radio stations to explore. The sound is what you would expect from Bose. No surprises there. This morning it snowed so the station had a bit static which surprised me. Overall the setup was easy just keep in mind the sound machine reacts in slow motion. Enter a command when setting up the first time and wait. I got impatient and gave too many commands in to short of a time frame. Sadly this made the initial setup take some time. I just got it setup last night, so the jury is still out on how it fits into our lifestyles. I’m excited to have the Bose in the house!
Bose update
by Juanie66 on 2018/10/19 09:37
I have had several bose soundtouch Systems over the past 12 years. I love them. However in July 2018 the speakers were unable to connect to play any of my itunes music or any music on my apple devices. I was very frustrated after spending $599 for the Soundtouch III System. I was on the phone hours with a technician and it still did not work. I was through with Bose at that point and felt like I had wasted on $599. I wanted to sell the system on Ebay but was not sure if it was broken or not. But once apple launched the ios12 update, Bose updated the speakers and they finally work after 4 months of no music. This was a very frustrating ordeal. It will certainly make me think twice about purchasing the Soundtouch IV.
SoundTouch 300 with Acoustimass
by Broadcaster50 on 2017/09/04 23:12
SoundTouch 300 unit is phenomenal in every aspect. It can be a bit confusing for certain Bluetooth hookups but essentially very straightforward. Initial problems involved having to pair bass unit with bar at every use, but a software update a few weeks after purchase cured the issue. Pairing with bass unit is automatic and flawless every time. The sound is beyond compare. Customer service (which I had to use via text) was top notch and on top of any problem or issue I was having. This is the quintessential sound of Bose. So good, I bought a second one for the TV in my bedroom. I'm an extremely satisfied owner.
App needs some work
by Bob R D on 2018/07/22 20:15
Just bought a SoundTouch 10 for the portability and sound quality. The speaker is great, but this app needs some serious work before I would consider adding more Bose speakers to my collection. Initial setup and Wi-Fi connectivity went well, easily figured out how to add my Pandora account, discover radio stations and program the preset buttons. The biggest problem is with this app staying connected to the speaker via Wi-Fi, and once it’s lost, having to go through the setup process all over again. Each time it occurs. 4 times in the less than 24 hours I’ve owned the product. I can move the speaker all over my house, it connects right up to the Wi-Fi and can play any of the preset channels without fail, but the app is unable to find it again without going through all the motions again.
Rating Trends
0,106,0,0,0,0,0,459,0,0,143,106,112,46,51,69,50,74,91,120,69,35,80,58,0,176,95,0,101,0,96,0,167,75,93,40,44,0,104,122,116,40,57,25,0,0,0,341,56,36,23,10,43,77,91,33,21,53,81,87,144,137,0,178,80,0,215,152,138,0,153,0,153,52,43,0,81,0,136,0,175,131,0,209,85,0,165,0,261,166
All Versions
4.0
68,340 total
 5
53,447
 4
10,971
 3
2,106
 2
481
 1
1,335
Current Version (21.0.7)
4.0
63,980 total
 5
50,488
 4
10,297
 3
1,938
 2
386
 1
871
Version History
More...
Keyword Volume Hits KEI Rank
controller
13.04
21
sonos controller for iphone
570
12
18
sonos controller
275
12
19
sonos app
542
8
22
speaker app
16.58
5
sound touch lite
0.00
4
boosie
0.00
3
bose
322
2
soundtube
272
2
bose remote
46.91
2
music sound touch
0.00
1
bose corporation
131
1
bose soundtouch
1.6 K
1
sound touch
52.96
1
soundtouch
104
1
bose sound
530
1
shared
19.05
4shared mobile
1.2 K
fourshared music
0.00
4 shared music
0.00