Screenshots
Keyword Volume Hits KEI Rank
controller
13.10
60
1
speaker app
16.58
20
1
sound touch lite
0.00
11
boosie
0.00
5
soundtube
198
5
bose corporation
131
3
bose
208
3
bose remote
46.91
2
bose sound
530
2
1
music sound touch
0.00
1
bose soundtouch
1.6 K
1
soundtouch
104
1
sound touch
52.96
1
Search Visibility
App name
Description
Experience your favorite music from one or many soundtouch® speakers, with the soundtouch® app. soundtouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms. SPEED TO MUSIC It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new soundtouch® app. ONE-TOUCH DISCOVERY Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone. MORE STATIONS, MORE FUN Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre. YOUR OLD STANDARDS Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries. TOTAL CONTROL Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The soundtouch® app lets you control one or multiple soundtouch® speakers in your home, from any room. Privacy Policy https://worldwide.bose.com/privacypolicy California Privacy Notice of Collection https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html
Best Purchase!!
by wwwonderwomanww on 2020/10/26 18:50
I’ve had this in my house for about 3 years now and I still love this system. I get compliments from my guest all the time on how cool it is. I have a speakers all throughout my home which is the equivalent of a different zone for those that paid the hefty price for hardwired home surround sonos system they can be somewhat limited with this. There does seem to be quite a few updates required throughout the year but it’s a quick and painless process to update the speakers through the app that I didn’t think that deserved to mock a star off. Maybe if the updates could include an extra feature next time it would make it more exciting. How about an intercom addition ? Would sure love to use the speaker in my laundry room to make my kids do their chores. Overall, easy to use, excellent sound, highly adaptable to needs and you can even grab a speaker if heading on the road. Take that in-home hard wired surround systems!
App doesn’t work on iPad
by Moleather on 2020/10/26 14:32
App loads, then the screen goes white...
Bose 10
by chicagopaulo on 2020/10/25 19:47
It’s amazing how you can control the units in your house.
Vague
by Estebae209 on 2020/10/24 16:14
It’s been years and the app still hasn’t been updated with better software. Too many bugs. Also. These reviews are fake AF.
Love!
by lcbd-1 on 2020/10/24 02:46
The sound quality is excellent! I only use with Bluetooth, so I’m able to easily hear Amazon music/other. Loved it from day one and it’s great to see that the App has significantly improved. My -1 star is because when hearing music via the mentioned music apps, if I try to record a video without pausing music, the speakers would unexpectedly / automatically set themselves to the highest volume! So, must be conscious to always pause the music before turning camera-on.
Never works!!!
by 12_opy on 2020/10/22 09:32
This app never works. I have every room in my house hold up to this app and everyday something is wrong with it. One day it will say nine speakers are on the app, then the next day I will have to reinstall all of the speakers again. And the day after that it tells me I don’t have a Spotify account, which there is three on the app account. And behold when it does finally work, do volume goes up and down without anyone turning the volume up and down. Not happy at all and this is a new system in a new home... Just because you pay more for a product, does not make it better...
Improving greatly
by badger 571 on 2020/10/21 00:30
I was not happy with this product for the first few years I owned it, mainly because it kept losing my speakers and wouldn’t stay connected my WiFi. The few years, connectivity has improved dramatically. (Part of it is that I installed a new router.). Anyway, if gas been very reliable now and I use it a lot.
Bad app
by janra05 on 2020/10/19 23:07
The app loses connection constantly. Some days it does not even connect to the speaker even though my phone ir right next to the speaker. Not sure it’s worth it. This app is terrible. This is the first review I have written about an app as it is so bad.
BOSE Magic!
by Bose for life! on 2020/10/19 21:19
With a touch of a button, Bose delivers crisp, clear music. Music to calm, music to energize, music to inspire! Bose customer service is of the highest quality. When our Sound Touch developed an issue (a bug that has been eradicated), my sister was terminally ill. Music was essential for her comfort. BOSE was so tuned in to our situation, they overnighted a replacement! Gold Star standards!
User interface too hard to use
by penncat27 on 2020/10/19 13:57
Your UI is not intuitive for me.
Poor app
by EnoughisPlenty on 2020/10/18 14:24
When it works, it is fine. However, I constantly have to reset my Bose devices to work with the app. And then there is the constant updating of each device. This takes a contortion with each device and a whole lot of time. Very disappointing from a company that prides itself in its technical expertise
After update can’t find my SoundTouch 10
by Wonder2135 on 2020/10/17 18:35
It worked perfectly before. Then the latest app insisted on updating the speaker. Okkk. It never finished update. Relaunching the app reports it cannot find the Bose speaker. 1. Why force update the speaker? 2. Why introduce a breaking change in new version? 3. Can you rollback your changes if updating is unsuccessful? 4. Is this to force people to register or buy new Bose speakers?
Great app!
by Steviec253 on 2020/10/17 08:40
Great app overall. Just wish it had more settings for the Bose SoundTouch 300. Like bass adjustment.
Software is non intuitive, buggy and not robust
by summergink on 2020/10/16 19:32
I’ve used SoundTouch on my Bose Wave radio for several years now. I’ve learned to manage its quirks. My husband, who has been a software engineer for over 40 years, has ceded any and all maintenance of SoundTouch to me. He says I’m the only one in the house with the patience to deal with it. The software needs to be much better at handling changing WiFi networks. The Wave radio is portable and we take it to different places that have different networks. I have to go through the entire setup process every time there’s a new network. Can you guys figure out how to cache or maintain a list of recently used WiFi networks and pick the right one or let the user choose from a menu? I’ve had to factory reset my Bose radio 3 times because the network changed. I just ran a mandatory software update and it didn’t “just work”. I had to reboot the radio. There needs to be a message to this effect. Instead the software searches for the speaker for about 5 minutes and then says “we can’t find your speaker”. It gives a list of suggestions, one of which is to reboot. Would be nice if the software said, “finished updating, reboot the radio”. Follow what the PC makers do. If you can’t fix the software to run better, at least improve the error messages so they explain what’s going on. The user interface is pretty arcane too. I’ve been a technical writer in the software biz for 40 years so I’ve learned to deal with poor user interface designs. Would be nice if you had a group that was working to improve it but I haven’t seen much change. Despite all this, I can get my radio to stream music services with SoundTouch and that’s the most important thing. One more thing: the system cuts out a lot when streaming over WiFi. We just upgraded our wifi hardware so maybe that will make a difference. I’ve heard complaints though from other users that the SoundTouch WiFi connectivity is poor. Not ready to blame SoundTouch for my problem...yet.
Great listening pleasure
by Patrick for Bose on 2020/10/14 15:31
I use sound touch amplifier to connect all of the in-wall speakers at all three levels in my house. It has been a wonderful experience to turn it on everyday and listen to my favorite classical music stations and other music apps through sound touch. With software updates it has become a more and more reliable source of music for my house when having a party or just listening everyday. I would recommend sound touch all music lovers!
Bose Soundtech radio
by CBTB1980 on 2020/10/13 16:24
I LOVE THIS 100 percent will alway have one in my house
Great Tunes
by Drill Sergeant69 on 2020/10/13 16:09
Great tunes 24/7
Bose SoundTouch 300 review
by D Bawuah on 2020/10/13 12:51
This speaker is awesome, but there are drawbacks. 1) Without the original SoundTouch 300 remote, you are dead in the water. The universal remote from Bose will not work. 2) You need to be a little tech savvy with setups of wireless and audio products. I cannot wait to add a subwoofer.
Bose Speaker fan
by G Bose on 2020/10/12 20:01
The software for the Bose SoundTouch is awful. I have had many Bose speakers going back to my 901s. I have three soundtouch speakers to connect. The problem is always updating or searching. It is getting worst instead of better after 6 years.
A replacement for the giant Bose remote? Not really
by Benjamin.Nabulsi on 2020/10/11 22:40
Until now, Bose and their dev team didn’t understand that the app must replace the remote if the user wants to! It’s a must to add TV source button to the app or switch back the source from airplay to TV after 5min of inactivity. Really there is not need to use the remote. It would be nice to add Dialogue mode which probably everyone forgot its exists
GREAT SOUND IN COMPACT SPEAKER
by Tuffypig on 2020/10/11 13:23
Purchased Bose SoundTouch 10 speaker 07/17 Great sound for many years now and all from a compact speaker system that can easily be moved from indoor location to outdoors when entertaining friends and family on the deck.
When it works it great!
by Mo Mac on 2020/10/10 21:32
Every few weeks it stops and it takes times to delete and then re set.
Love it!
by dieseldenny on 2020/10/10 20:50
Love it! Recently heard there is talk discontinuing. I hope this not true or at least make it compatible with the new App.
Sonido y música
by mi relax y mi hogar on 2020/10/09 22:41
Excelente es lo máximo
Too many apps
by regallah on 2020/10/08 17:11
I have a few different Bose products now and i hate that there isn’t one app that works with all of them. I had to get all 3 apps. There has to be a better way. Just a suggestion.
Partial fix for iPad
by lenl5 on 2020/10/07 17:51
The new version at least opens on an iPad with the lastest iOS. But it is not stable. Speakers that have been connected several times drop off and have to be reinstalled. Still having the same problem. Your fix needs another fix to get it right. This used to work every time. Now I have to reinstall daily.
Absolute JUNK
by Danobanion on 2020/10/07 02:28
I spent $1,300 on the outdoor Bose in-ground speakers and the $500 amplifier so i could play music around my patio. This app struggles to connect to ANY music streaming service specifically Spotify. Don’t buy Bose and don’t rely on this app. Customer service is also not responsive. #bose #speakers #junk
Why did I wait so long???
by Happy WAHer on 2020/10/06 14:26
I should have purchased this a year ago! Love the sound quality and ease of set up & operation. Best early Christmas gift to myself ever! ❤️❤️❤️
Wish I never bought
by Moonee82 on 2020/10/05 18:08
I have 6 SoundTouch speakers and they sound great but I wish I had gone with Sonos. The SoundTouch app has been nothing but frustrating; I have to unplug and re-plug the speakers anytime I want to use them as the app can never find them. Spotify Connect can find them reliably, but not Bose’s own app. Now, after several thousands of dollars of investment Bose has dropped the SoundTouch line in favor of their smarthome speakers and the two lines are incompatible. Lesson learned! Bose will not be getting any more of my money! My next headphones and portable speaker will also be a different brand. I’m done!
Terrible app
by Daveskicolo on 2020/10/04 20:51
Bose is extremely expensive and completely under delivers, avoid this app!!
Muy buena
by paranguatirimicuamo on 2020/10/04 00:16
Muy buena, solo le falta ser compatible con YouTube
My in depth review
by Guitarbennett on 2020/10/03 14:14
I have to tell you honestly the first three or four updates that you sent actually screwed it up so bad I had to call you guys to get it working again! Now I have to admit the last two updates have actually improved the way my sound bar works. I am glad to finally received updates that make my stereo work better. Thank you
Love My SoundTouch
by Mk654b on 2020/10/03 06:51
I’ve had my Bose Speaker for about 5/6yrs. I absolutely love it!! What I like most is it’s app and Bluetooth capabilities without my music being interrupted by a phone call. When that happens it irritates my soul! 😤 However I highly recommend it and I plan to get another speaker in an updated version although this works perfectly. Mines is not wireless.
Functions properly but...
by Unhunted0323 on 2020/10/03 00:28
Works great but won’t show all Amazon playlists and won’t shuffle the playlists it does show.
Sound touch + Bose 650
by bbbbreezer on 2020/10/01 22:59
Super super service
Help Help Help
by Fork Shakes on 2020/09/30 18:45
I see all the Great reviews and I see all the BAD one’s Who’s telling the Truth ? The Consumer who has bought the Bose Product Line or Bose the company trying to sell their products ? I can’t decide.... Sorry the Consumer WINS, BOSE is hiding behind smoke and mirrors. Fake reviews professing it’s Great, While anyone who really wants TO SIMPLE Listen to Music SIMPLE CANNOT due to this APP. BOSE there are a lot of people looking for jobs have you seen the news ?Start again get Rid of Dead weight and produce a Quality app. Because I Love music that much I’ve picked up App design where can I send a CV I’ve got to be better than what you have now and I’m only 8 years old!!! UPDATE 10-01-20 LOOK AT MOST RECENT REVIEWS STILL glitching STILL seeing Glowing reviews BUT LOOK close THEIR 2 or 3 YEARS OLD SOOOO SAD😢😡
Loses connection
by EZJazz49 on 2020/09/28 06:01
App loses connection to speakers, sometimes even while music is streaming (Wave and Bose Link). Reconnect and connection is lost again days or hours later. And could it even be possible to make connecting more convoluted. I say app loses connection because the remote continues to work with Wave and Alexa continues to work with both. But the app can’t find any speakers.
Sonido de alta calidad
by Sharkfoxsv on 2020/09/27 12:28
Excelente producto, sonido de alta calidad y nitidez. Bose... Lo mejor de lo mejor.
Good system, but updates aren’t easy.
by Aquarry on 2020/09/27 01:27
It’s such a production to do updates from our Mac. It requires connecting the computer to a speaker. Sometimes I have to uninstall then reinstall the program.
awesome
by dbnh2019 on 2020/09/26 22:24
We went from a bluetooth link from a dedicated laptop in our kitchen to this, the sound is superb. The fidelity is far superior to our bluetooth set up Setup was easy and smooth with no issues We control it from 2 different iphones and from our individual laptop with no issues Last no more jumping up to see who the artist is, we just reach for our phone or look at our laptops The only downside is that we now have a new empty spot to collect clutter
At first I had issues
by Bobs Blue Beard on 2020/09/25 14:23
I have a few of these sound speakers all over my house and they work great but I recommend you have a good wifi signal so u don’t get drop outs .. at first my wifi signal wasn’t that strong and the speakers would lose the signal... I do admit it drove me crazy thinking it was the Bose speakers but I have a different wifi now with a better signal and haven’t had any of the speakers lose there signal at all. Now as far as the sound of the speakers? I have the whole set of soundtouch speakers and there all great sounding speakers. They aren’t cheap but if you want a quality sounding speaker , it’s Bose.
Hmmm, can’t find any of your speakers...
by Tcm 425 on 2020/09/25 10:19
Most useless app in the store. Total Garbage.
FIXED: Won’t load on iPad
by Dead Write on 2020/09/23 14:38
Update Sept 23 2020 Whatever Bose/Apple did fixed the problem without my having to delete & redownload. On the whole, the app is pretty good. Unfortunately it doesn’t allow the user to set up permanent speaker groups. And with six speakers in my house, scrolling across speaker pages to select master speaker for a group is annoying - why aren’t they all on one page? Interfaces with music services are not complete so you have to go to other source’s app for some options. Previous issue Sept 16 2020: I updated to iPad OS 14. Now the ST app won’t load. Deleted & redownloaded. Still not loading. Option to allow local network access missing in Bose Music Settings.
Fixed iPad IOS 14 glitch!
by Jpr232323 on 2020/09/23 03:24
Thanks BOSE. Works on iPhone and iPad with iOS 14 now (and I use it a lot with my 4 speakers throughout the house).
Clock (Time Display on Product)
by TRenderings on 2020/09/23 01:41
The time displayed faithfully for three years straight and now has vanished and no matter what I try ... won’t come back up on the product. Otherwise the product and app work well. - TRenderiings
Reconnections needed weekly
by jodawgbig on 2020/09/22 21:35
I’m tired of hearing from my family that the speakers aren’t working again. Bose is losing credibility with my kids and they make jokes about it to their friends. Bose should be worried about their brand with such a poor software product. Speakers sound great. Just need to get some better software developers and testers to fix this product quickly.
Bluetooth no longer connects
by Pharoah72 on 2020/09/22 20:09
I’ve had this app for years and haven’t had many problems. However, I can no longer play music from my iPhone to my SoundTouch 10 speaker via a Bluetooth connection since the most recent update. I can only play music through WiFi, which is very unstable and doesn’t stay connected. Please fix this issue.
Used To Be Excellent
by Bob K13 on 2020/09/22 13:46
This app used to be excellent. Now, since the last update to, supposedly, fix some bugs and issues, it doesn’t stay connected to the internet longer than a few minutes. All other items connected to my network have no issues what do ever. This is now a terrible app unless you want to hear your whole house speaker set up for 5 minutes or less.
Bose rocks
by Marvelous 81 on 2020/09/22 01:46
Great app. Works better than expected. Bose sounds great.
Love my Bose system
by de la Rosa on 2020/09/21 15:41
Bought SoundTouch 10. 3 speakers. 3 different rooms. Able to operate all functions from iOS phone and iOS iPad and iMac. Very convenient. Some knowledge is needed to update each product when Bose does an update and when Apple does updates. Must reinstall Bose software from installer. All must be rebooted then. Took awhile for a 73 year old forever Apple user to get the updates working but if I candidates it anyone can. Or go to the help boards. The Boze help always gets me over the hump. Thanks for the support. I love my system. Bought it in1995. Still in love with it this may yesrs later❤️
Version 26 won’t load
by Deejay bee on 2020/09/21 14:24
The newest version, released 5 days ago, will not open on iPads running iOS 13.7 nor iOS 14. The app has always been poorly done, but at least it used so it wasn’t completely worthless. Now it is!
Frustrating
by OSully14 on 2020/09/21 11:57
This app only seems to work for one person. As soon as another person uses it, you can connect again. Currently, the app won’t even load. Go with sono’s
Poor app
by BucerDent on 2020/09/21 03:14
No longer opens on the iPad
Best of the best
by gecksquad on 2020/09/21 00:23
Bose is like the way to go for music
App not working on iPad
by CH customer on 2020/09/20 23:07
App not working on iPad after last version update. I have deleted and reloaded the app several times. Works fine on my iPhone. Please fix it soon. I see others are also complaining about the same issue on the community forum.
Bose SoundTouch app no bueno
by roottricks on 2020/09/20 22:35
Updated to iOS 14 on my iPad Pro and iPhone 11 Pro. Bose application works on the iPhone. Do not install on iPad if you have version 14. Just spins endlessly looking for network connection. Hopefully Bose will update the application for iPad users.
Just Terrible
by Treber10 on 2020/09/20 21:21
Love the speakers. Hate, hate, hate the app. Will not even open after the update to IOS 14.0. Prior to that, I could be connected to my speakers with music playing & app would give error that it couldn’t find the speakers. Volume control & previous/next track buttons work sporadically at best. I have a super cheap store brand speaker from Best Buy with a very basic free app that works all the time no matter where I am in the house. Why can’t a company that charges several hundred dollars per speaker come up with a decent app. I don’t need bells & whistles I just need to be able to control basic functions from my iPad and/or phone. This will be my last Bose purchase which is unfortunate because I’ve always owned & enjoyed their products. What does it say about a company that will lose clients over a crappy app? Disgusted in TX.
Disappointing
by Everyday Joe 2020 on 2020/09/20 20:57
Had these speakers for almost 2 years and I’ve really liked them up until the past 8 months or so. They can’t stay connected and I keep having to reconnect them to my network almost daily, and that process is painfully unreliable. They sound great but all the features my wife and I enjoy are buggy and frustrating to the point of me wanting to give up on the Bose brand for not being able to figure this out... after the latest update the app won’t even load on my iPad even after uninstalling, restarting the iPad and reinstalling app... disappointing. From the feedback I see I’m not the only one with these kinds of issues...
You guys are idiots...
by jgj29 on 2020/09/20 15:57
Constantly have problems with app and software and now the latest update completely crashes the system. I am done buying ANY Bose product.
App not working
by Hawaii2012! on 2020/09/20 14:03
After update ios14 app not working. Wii re-rate when working.Do not update until Bose fix app.
App stopped working
by Ramblin#1 on 2020/09/20 03:53
Installed iOS 14. The Bose app no longer functions. For both my iPads. Just spins looking for a network. Hopefully, Bose can come up with a fix. Using my Bose remote.
FIX THIS NOW
by xete02 on 2020/09/20 02:33
This is pathetic. Come on guys. Fix this app now.
Won’t even load with new update!
by madaboutweims on 2020/09/20 01:13
Since the new update 2 days ago, the app won’t even load. I’ve got nothing but a blank white screen and a little wheel near the bottom that has been spinning for 2 days!
What did you do?
by JdyMoon on 2020/09/19 22:39
The app will no longer open. The app launches and then hangs up on a white screen with the Bose icon and a loading circle. I have left it in that mode for a long time waiting for it to load. I have deleted the app and re-installed it and get the same thing - which is nothing. Your recent fix needs to be fixed.
Poor Poor Product
by Me0186 on 2020/09/19 22:30
The Bose speakers are still by far a superior product. The Soundtouch app on the other hand is one of the most unstable and poorest apps I’ve ever used. The continual reconnection that needs to be done, when none of my other WiFi products need it speak to the lack of attention to detail in their app. The last straw for me is the fact that after repeated deleting and downloading of app because all it was doing was the spinning wheel, there’s still no fix. Shame on Bose for the amount of money spend on their product. Again, speakers are awesome when working.
Can’t open app
by Tired_2020 on 2020/09/19 22:18
Can’t open app on iPad Pro. Bose tech dept please fix
The 9.16.2020 update killed the app
by ML Apopka on 2020/09/19 19:12
Please revert to the previous version. The app will not boot up on ipad.
Update doesn’t work
by Avfd149 on 2020/09/19 18:52
Nothing but problems with this stupid app. Doesn’t work on iPad. What’s the point Bose? Premium priced products for this?
NOT happy
by nothappywithbose on 2020/09/19 18:14
Thought it was me or my internet, come to find Bose messed up. I can throw away 1000+ USD equipment plus NEVER buy Bose again!
No abre la aplicación
by inconforme2050 on 2020/09/19 16:32
Después de la ultima actualización no abre la aplicación Como puedo resolver ese problema..?
The app is crap
by Spartak1979 on 2020/09/19 16:14
The software seems to be managed by a 13 year old. They know some tricks, but structural software development - nope. Concretely speaking: historically this app would let you stream from multiple sources. Forgets the WiFi network structurally. Doesn’t supports video sync with soundtouch 10.
Bluetooth
by Luchano Peru on 2020/09/19 16:04
Este modelo no tiene Bluetooth
Version26 Unable to open on iPad Pro
by SH8875 on 2020/09/19 15:39
See Title. Not working after update.
Quit working on iPad
by Vladdrac on 2020/09/19 15:21
Works fine on my iPhone but completely quit working on my iPad. I’ve uninstalled and reinstalled but still no go. Worked great on both prior to this.
Version 26 does not open on iPad Air 2
by ConsumerJohn on 2020/09/19 14:14
Dealing with Bose software updates is frequently a problem. Often, updates drop Sirius/XM support and days are spent waiting for the situation to be fixed. Version 26 presents a new problem. It simply won't open on an iPad Air 2. Why doesn't Bose hire decent software engineers?
No longer works after update
by CPAbroad on 2020/09/19 04:40
No longer works after recent update.
App not working anymore
by wish i went with Sonos on 2020/09/19 04:10
And you wonder why everyone is switching to SONOS.
Used to work great!!
by CjS MT on 2020/09/19 03:13
So it looks like there was an update 3 days ago. That’s good to know because that’s exactly when this app stopped working. It had its glitches over the past couple of years, but this is the worst. I’ve rebooted my iPad x6 with no luck. Then deleted the app and re-installed, now on the 3rd try at that. Still no luck. The app tries to open and it spins for hours and still nothing, a blank screen with the tiny little spinning circle, nothing more. Would love to experience the great sound of my Bose SoundTouch speakers again. Anybody have a suggestion that might solve this?
Stopped working.
by S__K_! on 2020/09/19 00:58
Not compatible with IOS 14 on iPad.
App update NO music
by gjtco on 2020/09/19 00:53
You need to fix this - yesterday. We have Bose speakers in every room and are not able to listen to any music. Your last update to “fix the bugs under the hood” is a total fail. PLEASE fix this. We are using Apple iPads. iOS
Not working
by acespn on 2020/09/18 20:54
The latest update does not work as the app fails to load. The app just acts like it’s loading but never finishes to allow use of the app.
Worst app ever
by brewerkeith on 2020/09/18 20:40
All this app will do is search. No matter what we do. Lousy
Can’t open the app
by roasters123 on 2020/09/18 20:13
Been trying to open the app for the past 2 days and it’s not letting me. I deleted and downloaded the app few times, restarted my iPad, nothing works. Can someone help? I use it at a brick and mortar and need to work ASAP.
New upgrade no longer works on iPad Air
by Danblackhawk on 2020/09/18 19:36
Works on iPhone X. This app has always been sub-par at best. Since apple and Bose don’t like each other, you cannot use iTunes as a station. Should have bought Sonos.
App not opening
by ochiochi65 on 2020/09/18 18:41
I have an iPad
Rarely Works as Intended
by bbrosf on 2020/09/18 16:52
Frankly, I don’t understand how Bose can offer such a crappy App for such a long period of time. I’m at 5 years and counting. When it works, it’s great. But! The latest update will not even load on my iPad. Add to that that I count myself lucky when I can actually get the second speaker to come on without going through all sorts of steps. Or that I can only add two of my three speakers to the app. This whole thing is a very expensive pain in the butt. If you’re considering this as a wireless music network, don’t do it.
Poor software
by Ttotwoodrog on 2020/09/18 16:49
Would not buy these speakers again!! Good sound but useless when the software refuses to function ... which it does frequently. Difficult to believe that a high end speaker(s) would be paired with such pathetic software!!,
Bose SoundTouch
by Callierac on 2020/09/18 15:50
Bad update. Will not open on iPads. I have 2 and after latest update the app will not open. I called Bose but no help! They just said it was my iPads. Seriously.
Crashed and cannot download any longer
by Any name available ill take ! on 2020/09/18 15:24
I was in the middle of using the app with my speakers and it just closed on its own. I tried everything included deleting the app and reinstalling it but it won’t even get past the white screen with the hour glass spinning for hours. I restarted my iPad 3 times also. The app said there was an update at the time it crashed but I never even tried to do it. My iPad also updated since this to 14. I can no longer use the app to listen to music and I’m not sure what to do. Any help is welcomed.
IOS 14 Strikes
by OldHarley on 2020/09/18 14:51
Does not work on iPad with IOS 14. Confirmed with Bose support that many are reporting this issue. Use your iPhone until they fix this
Warning. Do not install on iPads
by KY newbie on 2020/09/18 14:47
This version does not work on iPads! When you open update it just spins!
Can’t find WiFi September 2020
by Schwarzestiefel on 2020/09/18 14:25
Why can’t your engineers fix this problem? Every other device and app , from laptops to smart lightbulbs can find my WiFi, it is only this one app that can’t! It is ridiculous, I will never recommend your hardware if you can’t fix this software.
Last update broke the app
by simsitunes on 2020/09/18 13:32
I did the latest update, now when I open the app a screen pops up saying I’m not connected to WiFi. I have a full signal for WiFi and the unit is playing music so I’m clearly connected to WiFi.
Fix iPad
by Bham guy9 on 2020/09/18 13:01
New version does not work on iPad.
Update killed app
by Takcop8 on 2020/09/18 12:43
I downloaded the update from the n app notification, now after the download it won’t start. Come on Bose get the developers working to fix this
Problem in v26.0
by Rain Against Window on 2020/09/18 04:32
After updating to Soundtouch v26.0 it does not find Soundtouch speaker. I,m using iPad 9.7” pro with iPadOS 14.0
WTFO!
by tmeyer on 2020/09/18 04:03
Why did you break something that worked? Why should I pay for crap on an app or service when I had what I wanted???!!!! This is a load of crap! Fix it now you idiots! now ios14 has killed soundtouch! it won’t even load!
Version 26.0 does not work on iPad
by Reader1234xyz on 2020/09/18 01:08
Don’t upgrade. Just spins. Reinstalled. Still broken. Upgraded to iOS 14. Still broken. C’mon Bose, your stuff is expensive enough. It’s a real PÍA that your software and firmware stinks.
Version 26.0.0 Broken. Doesn’t work at all.
by BRC21228 on 2020/09/17 23:13
It’s either this update or the latest iOS update which both happened on the same day but the app never goes past the opening page where it appears to be searching for my speaker. It doesn’t ever get past displaying the dotted circle on the bottom of the page.
Searching!!!!!!!
by TdotRavis on 2018/02/23 15:28
That’s all it ever does. I have the Orbi WiFi throughout my house and it will choose the best frequency per device....however some of my speakers only connect to 2.4g while the other ones are placed on 5g. Bose refused to address this issue. As expensive as their products are. They will not help. They expect me to buy all new speakers. Every speaker in my house and truck are Bose. So disappointed. They are way behind in technology. I hope your speakers doesn’t become lost on THEIR network because THEIR speakers can’t remember where to connect, you will get to run through a long drawn out process which includes resetting WiFi and setting up the speaker all over again. I DO THIS 3 to 4 times a week. I’ve stopped expecting them to play when I want to hear music. Bose has dropped the ball. Think twice. Coming from a guy who pushed their product for sound quality for years, it’s sad to say that their app and “connectabily” are horrible!! They will not even play your Apple Music playlist so I hope you don’t subscribe because any music or playlist you’ve downloaded you won’t be hearing through THEIR speakers. But if you enjoy spending a few hours a weekend on the phone with their technical team, this product is perfect for you!!!
Solved all of our problems!!
by Macsngr on 2017/08/22 23:09
Our problem were: trying to figure out a way to stream music in multiple rooms and have surround sound for the TV. We purchased a Bose Wave SoundTouch and a Bose SoundTouch 300. This got us exactly what we wanted and they communicate over our wireless network so setup was really easy and fast. Bose does not do a good job of making it clear that these two products can work together. It is clearly stated that the Bose Wave SoundTouch works in conjunction with the Bose SoundTouch 10, 20, and 30, but not clear about the SoundTouch 300 sound bar, bass and rear speakers. Even the very unhelpful store employees told us that these products would not work together. I did some research online while in the store and came to the conclusion that the employees were wrong. We took the chance and bought both and am glad we did. They work perfectly together. We can play music in one room, watch TV in the other, stream the same music in both rooms, or different music in both rooms. The system is very flexible like that. The app is easy to use and works great. Sound quality is what you would expect from a product bearing the Bose name. Very happy with the purchases.
Happy together with Bose SoundTouch
by Cessna_Mustang_Lady on 2017/10/13 16:22
I am absolutely thrilled with the Bose SoundTouch system. I have been a huge supporter of Bose for many, many years. I still have the Bose 901 speakers that I sacrificed to purchase while in college and survived on peanut butter sandwiches to ensure that I could make the purchase. It was more than a purchase, it was an investment in amazing quality soundI am originally from New York City and enjoyed listening to WQXR which is the classical radio station for the New York Times via my Bose speakers. I have a grown-up with the Bose quality line of superior music products and have proudly added the SoundTouch system to my collection. This is an amazing system, I highly recommend it to everyone even my friends who have invested heavily in other products like Sonos. There is no comparison. I will remain a faithful Bose audiophile and look forward to adding additional sound touch speakers to our home to expand this footprint. Thank you for this wonderful, wonderful product that has made my husband and I for both engineers extremely happy.
Speaker good... software is SOOO frustrating
by Ricksopinion on 2018/07/31 16:48
Speaker sound quality great. The software and daily use of this renders it absolutely useless. The app and firmware have to constantly be updated to work as advertised. It seams like every other time I try to connect to my speaker in the living room. It does not work. I have stop what I’m doing and spend what feels like 30 mins screwing with it to get it to work. I have to go through every speaker and app. Half the time I have to call a buddy over and use his time to get it working. Also, It’s another email password you have to remember. Which is a pain for friends that only come over once every 6 months and want to play their play list. I wish I had not bought this stuff. Just want to go back to plugging a wire in. At least that works every time without fail. I don’t like leaving negative reviews. But I bought this to have something cool to present every 2 or 3 months to show off and enjoy... without fail, this has disappointed me and disappointment is what comes to mind every time I see the word BOSE now... If this is the same system all WiFi speakers have... Stay away from them. Save your $ and quality speakers that don’t have the WiFi feature. It’s and expensive lesson to learn otherwise.
Nice update. Still needs some work.
by Zack Hobson on 2017/09/24 09:22
Just updated the app. It can now send AUX to any speaker. Don't know what the big deal was. Something having to do with licensing? But no license for Bluetooth rebroadcast? The ability to rebroadcast needs more work. I love this ability...if only it were better. I have 3 SoundTouch speakers. The only one that video syncs is the one physically connected to the video source (TV AUX out). But when I try to bring up the second then 3rd speaker, it rebroadcasts, but it drops. And when the drops stop, the audio is distractinglily delayed. It does say it's a beta version so hopefully Bose reads these. I went from a Logitech squeeze box network, to sound touch and I love it. Richer sound and It's more stable. Only one wish: can you do something about the preset memory buttons? There are only six. Why not allow the ability to save individually? Meaning I have 3 radios. Each have six presets. For those of use with more than one unit, why not allow me to combine them, that gives me presets for 18 stations! Logitech allows you to do that. But not Bose? If it's an issue for some, why not make it a selective option for the user?
Awesome possum!
by UillyND on 2018/04/07 16:03
Decides to go for the gold and bought the Bose SoundTouch 300 Tv sound bar and matching Bluetooth base. We got a free SoundTouch 10 with the purchase. Didn’t really know what I was getting when I bought it. When I realized that the devices themselves attached to the WiFi and played from your favorite music service I was blown away. It’s nice when the money you spend actually pays off. Hats off to Bose. It’s great that you can play same music on any and all the speakers at the same time. I haven’t noticed any timing issues. Great for the whole house. The app work almost flawlessly. Never had any connection problems. Only thing I wish it had was support for pandora premium. BOSE, IF YOUR LISTENING, PLEASE ADD SUPPORT FOR PANDORA PREMIUM!! It would be nice to search for music and play it, not just the stations. Also if it could have a “my music” tab would be great. All in all great products and software. Bought a SoundTouch 30 for work and am going to get some additional 10s and maybe a 20 for the new house.
Great App Needs Refining
by MrBuckley on 2018/10/18 01:06
First the app is great; it’s come a long way, with that said the ability to search for a particular artist, album, or song when connected to your “Music Library” via your computer would be a GREAT addition. It’s annoying having to scroll from songs with the number 1 all the way to the “Ms” just to get to an album that starts with the letter M. Secondly, the app splitting songs up based on whether or not there’s a featured artist on the song is irritating. I find a album after having to manually scroll thru all albums to get to it to only then find out that only 6 of the 13 songs are displayed because the other 7 have featured artist i.e.; I select Lloyd’s album “Tru” and only 4 songs display yet if I go back to the album selection page there’s 6 additional songs by Lloyd that appear such as; Lloyd [Featuring Rick Ross] that do not show up under the actual album “Tru” simply because there’s a featured artist on the actual song therefore I have to go back and forth to play the full album. Fixing these issues would make the app a 5 for me.
Fake reviews?
by hop6195 on 2018/04/14 01:50
There is no way thia app could possibly get 4.7 stars when myself and 2 others have the same problems repeated across the Internet involving Bose’ lack of technological reliability. Problems with this app and Bose products not functioning properly when networked is thoroughly documented on the Internet, if you know even basic search techniques. Basically the app has to be installed and reinstalled each time you use the wireless networking option of these surround systems. I have 3 thestre setups that sound amazing, one on each floor. Try using it to play all three in a group with the Sirius radio function within the app. IF and ONLY IF you get it to work, let it play for about 1+ hours. Every single time I do that, this app will not reconnect, and back to walking all three floors to manually shut down. Frustrating if you paid thousands for Bose systems throughout the house and there is no answer. All theatres, all phones, all routes, everything updated. No change. I regret not investing the $6k into Sonos instead of thinking that Bose might have fixed this within the year I had the system.. They are lacking in the networking department and this app is blatant proof. Get new staff, save the company. Your future depends on it.
Big learning curve
by jnash2 on 2020/04/03 12:02
I am a Bose fan. I think Bose is the best. We have music in every room in our house. We even have a speaker in our master closet. This system does not work with a mesh network. We accept this and have improvised. We have Google Fiber 1 gig. This many speakers (16) need an excellent signal. We have a dedicated router (non mesh) for the Bose system as well. The speakers also need a fast signal. We have the router separating 2.4ghz and 5ghz. We only use the 5ghz. A 5ghz signal, while much faster than 2.4 ghz, doesn’t travel as far as 2.4ghz. The system in our house needs the speed of 5ghz. While there is some fade at 1 outlying speaker, I love this system. It can be quirky. We’ve had this system for several years now. It has been frustrating (extremely) at times. I just had to accept that it WILL NOT WORK with our Orbi Network. It confuses the speaker system. I’ve had to work with this and have improvised as stated earlier. If you are willing to work with this system’s limitations, it can be wonderful. It’s taken me years to figure it out. I’m still learning and Bose continues to work on issues with the app. Bose customer service is excellent. Even when I’ve called in a bit grumpy, they really do care and want their customers to be happy with their products. They will do their best to find a solution. I hope this review is helpful to others. It comes from lots of experience. Have a nice day and stay well.
Not worthy of Bose
by askrycek on 2017/07/28 05:16
I love my Bose radio, but this app is absolute crap. When I stream an Internet radio station through it, the signal drops every 3-4 months for pockets of about 20 seconds at a time, while the label on the radio says "loading." The problem is not my Internet connection; I know that, because for years I have streamed the same station on my laptop, and I never had to deal with interruptions. Also... when I use the notebook version of the app, it often says, for no obvious reason, that my iTunes library isn't available, and the only solution is to shut down the app, shut down iTunes, and restart both. (And even then, sometimes the situation isn't resolved until I install whatever SoundTouch update just became available -- it seems every day there is a new one, as constant nagging messages remind me). Lastly, the app does not let you stream podcasts, which is a sad limitation for this type of app. If you want to listen to a podcast, you have to download it on your notebook or PC (not your phone..), add it to an iTunes playlist, and stream it from your iTunes library (which by the way, won't refresh while the app is running). My 19-year-old nephew could have designed a better app.
Bose SoundTouch App
by Music Appreciation on 2019/04/04 04:54
The app takes a bit of getting used to but it works very well. Selection of albums, tracks and artists are available using the search function. Transmitting the sound to various devices in different rooms is easy enough but you need strong broadband for it to work continuously. Using the system during the peak “movie viewing evening period” can be frustrating. I like too, that I can select international wi-fi radio stations and pair them with 6 buttons on the SoundTouch devices. FM radio stations can also be paired to these 6 buttons. However, the SoundTouch Wireless Link Adapter does not have presets but it does allow the addition of Bluetooth pairing to the system. The Bose Wave also has Bluetooth pairing as does 3rd generation SoundTouch speakers. All pulled together, it makes a fine multi room system when several SoundTouch units are added and synced with the app, and played in unison. Some Bose SoundTouch tv speakers can also be controlled and added with the app. Bose have made significant grades to the app from time to time.
Constantly confounded by how poor this app is
by Jamfar on 2017/09/19 13:19
I love Bose, when it comes to sound quality there's no question that they're systems are some of the best around. I was so eager to get these that I sold my almost new Sonos speakers and replaced them with these. Too bad the Sonos app and speaker capability is FAR superior to Bose. These speakers have connectivity issues on an almost daily basis. I constantly have to unplug them and plug them in again for the app to 'see' the speaker and for them to be able to network together. This is annoying, more so when you've paid over $1000 for a system. Additionally, basic features like a sleep function and alarm clock would also be nice (all available with the Sonos). The connectivity issues and extremely basic app aren't befitting of the brand and over a year later I'm still waiting for basic improvements. Very disappointing.
Great when it works, horrible otherwise
by bad use of technology on 2020/01/09 23:58
I have two soundtouch speakers to play in stereo, however here’s the catch. If I want them to play in stereo I have to do 15 mins of setup. Every. Single. Time. Every week there’s a new update for god knows what which will take anywhere from 5-15 mins, then I have to spent 10-15 extra mins trying to get the things to play together. The setup requires you to connect to the speaker, then connect the speaker to your WiFi and then connect your phone back to the WiFi which isn’t that hard to do seeing as it only takes 5 mins but then I have to do it again so it takes ten minutes in total. That, in addition to weekly updates means that the average setup time to play my music is 10-25 mins, 10 mins isn’t bad. But 25 is. And that’s not all, if I setup it will only work while I am using it. If I use it for more than an hour or so or stop using it and come back later, I will have to go through the setup again. WHY DO THEY HAVE TO CONNECT TO WIFI????????
I'm a Bose Fanatic !
by bobbbird on 2017/08/10 01:07
My home is full of Bose products. From the series 1 901,s stored in the garage to the five speaker Home Theater System. Re: Sound Touch. I have every model in my home and feel that I could make a few user comment. Model 10. I have a pair in my bedroom. I Listen to them every night and morning. I decided recently that I wanted to play my flat screen tv through them. Checking the owners manual I could find information on this setup. Called the tech line and was told that to do so I would have to separate right and left and use the aux inputs. Turns out that the 10's don't have a stereo function when in aux mode. Operating the 10's as two separate speakers the remote tries to operate both. I gave up. Mayhaps if I add Bluetooth to my my tv I could do it. 20's, 30's and Wave Clock Radio. Use them almost every day. Main System: I have it connected to my Bose home theatre system. The theater system has been tuned to the room using The provided computer balance system. Room sounds great! Here's the rub, the Sound Touch Main system favors the right channel and the home theater and the main unit offer no right / left balance. System: all of my units occasionally drop out for a few seconds. The interesting thing is that not all the systems fail at the same time. I feel I have good internet service but the dropouts are annoying. I will continue to favor Bose products.......Nothing better.
Excellent.
by vin_sh on 2018/07/08 23:03
This is one of the most robust, well thought through and full of features app i have ever used. I can say that who so ever designed the app and chose features simply used common sense and added what ever users may need in this app. Quality of speakers add to the experience by playing music flawlessly without any delay on all speakers you choose. Ability to play same song on multiple speakers at the same time and create play groups on the fly with such an ease through app UI is marvelous. Simple and well thought through app. You will find controls exactly where they should have been. No need to tweak a lot of knobs in settings or navigate through multiple screens to achieve something. I love this app and its simplicity. It takes care of a lot of things on its own. Adding a new speaker is so simple. They simply used common sense and app turned out so great.
Premium speaker but app lags competition
by hodg3podg3 on 2019/07/30 03:42
I agree with some of the other reviews that state this app updates a bit too frequently. I wouldn’t mind the updates if I saw some new features or improvements but that really hasn’t been the case. I also find it troubling that Bose dropped the AirPlay functionality and it is far too cumbersome to get your iTunes library working as a music source. If you get it working and decide to use a different computer’s library or, like me, reformatted your hard drive and need to start from scratch, good luck. What I’d like to see: 1 - more advanced features. Why not give us a “night mode” that automatically reduces the bass after a certain time. I can’t be the only apartment dweller that still likes listening to music past 10pm without headphones. 2 - need better support for built in apple products like AirPlay or simply playing your Apple Music library. Shouldn’t have to connect via Bluetooth to do this when every other source goes theory WiFi. 3. Equalizer - please give us something more than just bass reduction capabilities in your app. Even the built in equalizer for Apple Music would suffice with a quick way to change settings 4. Make the app experience match the premium speakers. I don’t know exactly what this entails but your app has a distinctly underwhelming feel after getting home from spending $400 for your speaker. The “experience” matters when selling premium brands and only works against you when you don’t get it right.
Don’t forget to read the instructions
by Stan7thIDLightfighter on 2020/02/08 22:48
I made a mistake an delete the app and had to start over . And I actually didn’t need too. After reinstalling the app it didn’t work. I didn’t need to start from scratch all I needed was to reconnect to the speaker. Trying to be super quick looking at the instructions over 30 minutes and looking for my wave sound system in the instructions and forgot they never name the wave system, I forgot the speaker that they refer to the instructions was actually my wave system. Ok this is on Bose why instead of calling it a speaker why not use the word system. Yes the wave has speakers, but it actually more than a speaker in the instructions replace the word speaker with system because it’s more than a speaker . Other than that it’s sounds awesome. I guess that why I still have my 901’s. The quality is unbelievable.
Frustrating and not very useful
by kittiseth on 2018/12/12 03:14
Connection with my radio is slow and unresponsive, although improved over earlier versions. Browsing music through my NAS library sometimes works, sometimes slowly, sometimes not at all. Completely random, as far as I can tell, and unrelated to my home network status. The library search function is a joke - as near as I can tell when searching capitalization has to be exactly as in the album, artist or track name, and can only search from the beginning of those fields (e.g. when searching for “Can’t Buy Me Love” you must search for Can’t Buy Me Love - the terms “love” or “Buy Me” for example will return NO RESULTS). Added functionality of being able to switch to Radio receiver and presets would be nice; why is this not present already? Intuitively it should be there. I cannot fathom how this app gets almost 5 stars as an average. I literally hate this app and only use it because I really have no choice if I want to be able to use all the smart functions of the radio. Fix it.
Fantastic except...
by The-Dingo on 2017/09/15 23:01
I can't speak enough to how happy I am with my SoundTouch 10's. Have 3 and will most likely get another. Being able to have music everywhere I go, inside and outside of my home, whether all playing the same or something different is fantastic. Unfortunately I've recently run into a disappointing problem when streaming shows. They have the capacity to combine and play in stereo, which sounds even better when playing music but when synchronized and watching a streaming show, they fall behind. A delay. Sound is fantastic but you can see mouths moving before you hear the audio. Which is...well, annoying. I sincerely hope there is a fix for this. Using just one when streaming works just fine, fortunately so I will continue to enjoy them and highly recommend this product.
Extremely unreliable
by myrewyn on 2019/06/07 14:19
I give this two stars only because it’s a good concept, but unless you enjoy your music turning off and on randomly and constantly having to power cycle the speakers and reset your WiFi, don’t bother with this system. Sadly if you’re reading this you’ve probably already bought the speakers. If you can still return them, do it. My husband thought for the longest time that my problems were user error but now he’s witnessed it too. Most commonly the speakers will just quit playing but sometimes they’re more creative. One speaker out of six might randomly switch to another station. A speaker may be playing but not know that it is, so you can’t adjust the volume. The most fun is when a speaker that was not playing decides to come on with whatever you were listening to last... invariably it’s Muse coming on in the nursery while the baby is napping. We’ve used this in three houses now so it’s not our internet that’s the problem. I’m about ready to toss the whole thing out the window.
Improve app settings
by Tommyjoe123498765 on 2017/08/09 23:45
Sounds very good! I've been a fan of Bose for 22yrs. Had the old Bose wave, old 5.1 systems "10" and "15", and in car systems, etc. I now have the 300 sound bar, sub, and surround speakers. It would be nice if the app could control the subwoofer volume. The app controls the volume of the center and surround speakers why not have the app control the subwoofer also. I find the app has the capability to control features that the remote cannot and the remote controls features the app cannot. This makes it difficult to make tv, aux, and Bluetooth changes. Please incorporate all functions of the system on one or the other. Fumbling between the app and remote is very inconvenient and confusing at times when on the fly. 4 stars because of app/remote functionality. Definitely 5 star sound.
Unrealiable app - poor interface and frequent crashes
by SBLY76 on 2018/10/27 05:45
Bose SoundTouch ecosystem has been overall a very disappointing and gruelling experience. Not only will the app frequently crash (either on OSX or iOS) but the much touted PLAY ALL function that is supposed to allow seamless multi speaker playback simply does not work reliably causing the need to frequently restart speakers, routers and iOS device. Further the soundtouch app seems to interfere with the wifi management on iOS as opening will sometimes cause the iOS device to lose its wifi connectivity causing multiple error messages within the app. Bose support is generally not reachable and when they are they also tend to be quite defensive and try to push back the blame on the user system rather than really help to solve the problem. For reference I recommend potential soundtouch system buyers to first check the Bose community forum under the “Play All” key words - very educational reading on the actual performance of the system and how Bose handles consumer support...
Everything you need
by BK@PBC on 2017/08/21 12:54
Sound is outstanding! I'm all in with 6 speakers: mini, 20's, a 30, sound bar, and Soundtouch Wave..to play CDs...the soundbar 300 with sub woofer is best for television and music a like. The 5 presets on the Bose speakers are very convenient as you don't need a device to start/stop your speakers, when synced the primary speaker acts as the master...can shut all off with..one touch. Just make sure you have a Wifi router with some power, I had upgraded the internet speed (as I was building out my system) with a provided TWC combo modem/router which created issues with the system...delay in syncing the speakers, can not find speakers, no internet connection. At first thought it was the Bose app...it's not. Traded out for a dedicated modem and purchased a Nighthawk 600 wifi Router, back to 100%.
Sound is Amazing. CEC Control still has issues
by BabyJ2005 on 2018/05/26 21:32
The sound quality is second to none. Updating the firmware on the SoundTouch300 while it’s connected to my TV is not a flawless operation though. My gut instinct tells me this is probably related to having my SoundTouch300 connected via CEC Control. My SoundTouch300 always gets “hung up” while updating firmware and I’m forced to unplug/replug power to the SoundTouch300 to get the update to finish. Also, my SoundTouch app never displays the percentage complete during a SoundTouch300 firmware update. After I’ve cycled power to the SoundTouch300, the SoundTouch app almost instantly displays 100% complete. Still, the sound quality from the SoundTouch300 is amazing so issues with updating firmware are not that big of an inconvenience to me. Considering the amazing sound quality and minor firmware updating issues, I rate the SoundTouch app 4/5 stars.
Much Better - Bugs Fixed?
by G1assKnees on 2020/06/06 13:24
Some time ago, a SoundTouch update rendered our system unusable. We had our music stored on an old SeagateMedia NAS and we use Google Mesh Routers in our house. For some reason, SoundTouch could not access our NAS and we were advised to replace it. So I bought a Western Digital NAS at Bose Support’s recommendation. After installation and copying our music files to the new device, SoundTouch couldn’t access it either. Repeated tries were useless. I pretty much gave up and started exploring other, non Bose options. Then one day we got a SoundTouch update and like magic, we can play music from all of our devices, accessing libraries from either NAS. It was a painful experience but we are now happy with our system.
Refusal to add source switching
by Balsbi on 2020/07/17 21:28
After years, literally years- at least 2, of complaints by customers to be able to switch sources via the app, Bose still won’t implement such a change. So for instance if you play something through AirPlay or Bluetooth, then switch to watch a movie, you can’t hear anything unless and only if you have their remote. If you lose the remote you are stuck with the AirPlay or Bluetooth source unless you buy their $50 remote. And while you can program a universal remote to control basic functions, source switching is not a function available for universal remotes. This appears to be a pattern by bose. After they announced they would add AirPlay 2 to the SoundTouch, they took 3 years, yes THREE years, to finally release an update for it. No concern for customers after they’ve spent hundreds or thousands of dollars on their products. I own a lot of Bose products but now when shopping for new audio equipment I literally scroll past anything Bose.
Great App, could still be better
by makesmymusic on 2018/06/23 16:49
I really enjoy the quality of the sound. The Lifestyle 523 Series III is over two yrs old & has had no problems. The TV interface is simple & straight forward. Playing through my computer on iTunes works well. One can select various playlists from iTunes. I use the app on my iPad, it is less than intuitive, however with a little persistence it works out fine. Working with the App give you more choices than with the TV display. I look forward to adding additional WiFi speakers throughout the house. I’ve had great help with customer service when I’ve needed it, which is not often. I strongly recommend the app, & the hardware. It’s a great package for quality sound & versatility. If you have questions on anything give customer service a call.
New stability fix a (continued) dud
by Other Ike on 2018/01/06 23:31
If I could unwind 5 Years I would not buy Bose. At that time we bought a SoundTouch 20 for our small house. Routinely buggy interface but good quality sound. Moved to a bigger home a couple years back and decided we wanted synchronized radio & music as we moved between kitchen & living / dining areas. We stayed in the Bose family as it seemed unlikely we could easily integrate a different device. Bought a Soundtouch 10 for the kitchen. Oops. A typical session involves restarts of one or both devices, exit & re-entry of i6-based app, and surrender to use of one device to eliminate unsynced delays of maybe half to a full second. The iPad app seems to work a bit better for some reason though all are connected to a seemingly strong Wi-Fi signal. Sometimes I lose control of one device & sometimes both. The 10 drops out for 5 seconds every 15 to 40 minutes for no apparent reason. If I use the handheld for volume it seems the app gives up and only a restart allows volume control from the app. Very friendly tech support people have walked me through the a purge & reprogram process (about 30 minutes). I was able to regain intermittent control (described above) after I’d lost it completely when the 20 spontaneously reconnected to an alternate wi-fi signal we’d run it through about a year back. I’m baffled that others report such clean success and envy their good fortune.
Almost great.
by freewayjim on 2017/08/29 20:51
Just got a Bose SoundTouch 30 and setting this up with the app (which did its job nicely on that) The app overall has a clean interface and is easy to use although I have two small complaints that hopefully will be addressed. #1 When playing a song through an Internet Station I wish the name of the song would show up on the app, it will on the staions app, but i I'm goingto use my new device it would be nice to not have to go someplace top get the name & artist if I hear something new I like. #2 When listening to a song on my music library through the Bose App I cannot jump to parts of a song or skip around, this can be done using the Apple Music App, but I feel that is something I should be able to do through the Bose App. If these small things can be fixed, it's a 5 Star App.
Does not work well at all
by nethersmurf on 2019/09/21 20:04
Very disappointed with the way this works, I should say not-work most of the time. First issue is that all the time the app needs an update and all the speakers need an update. This takes 20 minutes for each speaker, so should you decide to turn your music on for a dinner party, it will be cold by the time you are done doing this update procedure. I think I own 5 of these nose speakers for about 2 years now and I have updated them more than 30 times. This is really annoying because this seems to be my total user experience. The updates are not optional. You have to update before anything plays. Very often I just give up now because it just seems like Bose can never get their app to be sufficient quality that an update becomes “optional” Well, then when it is finally updated, sometimes it works , sometimes it does not. Depends on what settings got lost during the update (I have had to regroup the speaker groups a dozen times ). Depends on whatever else . Time of the day, weather? They are on a wired network so it has no Wi-Fi excuses. Speakers drop out regularly and it is not clear at all how to get back on to play It just seems this is designed to be single speaker Bluetooth setup. The “whole house audio “ concept is completely a pain in the neck. Unfortunately I invested in all these Bose speaker to just do that :(
Bose update
by Juanie66 on 2018/10/19 09:37
I have had several bose soundtouch Systems over the past 12 years. I love them. However in July 2018 the speakers were unable to connect to play any of my itunes music or any music on my apple devices. I was very frustrated after spending $599 for the Soundtouch III System. I was on the phone hours with a technician and it still did not work. I was through with Bose at that point and felt like I had wasted on $599. I wanted to sell the system on Ebay but was not sure if it was broken or not. But once apple launched the ios12 update, Bose updated the speakers and they finally work after 4 months of no music. This was a very frustrating ordeal. It will certainly make me think twice about purchasing the Soundtouch IV.
Great sound and app
by Jerryleeg on 2019/01/23 17:29
Thanks I have been enjoying the app and sound quality it works great and whatever device you are using to operate the app phone or tablet it does not affect the battery life of the device that is major This app deserves five stars but my simple reason for giving it four starts is what Bose did in the last upgrade they took away the internet option of searching the internet for your radio stations and forcing you to used tune in radio for your search engine that’s not good tune in does carry all the radio stations so you basically lost all your saved stations from the internet If you can’t give us back the internet search then add. myTuner Radio Pro they have more radio stations than tunein give us that option please thanks
Superior Sound and Functionality
by adam3247 on 2017/11/17 20:31
Been looking for some speakers for the apartment that would allow me to play music from my phone+computer. The computer and TV speakers just weren’t cutting it anymore. After reading up on similar speakers, I narrowed down my options to Sonos and Bose. Sonos boasts integrated Alexa functionality but we aren’t big Google/Amazon ecosystem users at home. Even so, I imagine that integrated feature can be very convenient. Coupled with Bluetooth, the Wi-Fi capability was a big selling point. At the price of these and similar speakers, I imagine a lot of folks are looking at audio fidelity. I was pretty surprised at the augmented quality playing audio through Wi-Fi versus Bluetooth. Having both connectivity options will definitely come in handy. Very happy with this purchase. I opted for two speakers so the stereo field is a truly pleasant listening experience. Last, I am a huge fan of the tactile buttons as another control option. While I’ll probably do most of the controlling via phone/app, I can appreciate the availability and superior quality of the buttons on the speakers. Thank you, Bose!
App is sub-par to product
by WajuKaju on 2020/06/07 14:55
I have gotten so frustrated with this app and its connectivity issues that I was inclined to write a review hoping that someone at Bose actually sees and acts on its issues. Been a fan of Bose for many years and have several Bose products in the household because of their exceptional sound quality; however, the app is a constant failure - with the several timely firmware updates required often, you would think the issues would have been resolved, but nope, it seems like it’s something different each time. Connectivity is confusing and very temperamental, I can never know if I need to use wifi, bluetooth, airplay or aux (however I’m supposed to do that in wireless times) to connect and when it actually does connect, it’ll stop streaming mid-song where I need to restart the confusing connection process all over again - most times I don’t even bother and move on because it’s not worth the time.
Awesome solution for outdoor sound!
by Dhbcjvjj on 2018/08/01 00:38
I have been searching for years for a reliable outdoor system. I purchased the 351 environmental speakers along with the amplifier from Bose. I should also mention that the the amplifier is hardwired through cat5 to my network so I do not use WIFI. I only use WIFI for the app. I have never had it drop out as some other people have been saying. But then again it sounds like they are using WiFi for the sound touch units. I have an outdoor access point for WiFi outdoors with a very strong signal up to 600 ft away. The sound touch app lets me be outside roaming around while being able to change the music venue and the volume. It’s fantastic! Works great!!
The Most Useless App of all Time!
by ObservingAll on 2019/08/30 20:08
There I said it! Each time I turn the speaker off and then turn it on (either a minute or an hour or a day later, it does not matter), the app cannot find my speaker, so I have to setup the system again, and again, and again, and yet again! How come Bose came up with such a useless app? And this thing has been in the market for so long, people have been complaining about for that long, and Bose has not provided a single solution as yet! I have not experienced such an unresponsive technical/customer team! Like the app, these teams are in a perpetual silence mode; app does not deliver, the services don’t respond, nor solve the problem! I am sure they do not understand what the problem is, or they don’t care! I just listen music using Bose as loudspeakers! What a waste! If you buy Bose Soundtouch, don’t ever download the app, because it does not work, just use the bluetooth connection!
SoundTouch 300
by Leonard123 on 2017/11/09 17:14
Great sound quality for the size. It’s very clean. It definitely needs good quality sound input however. Any source where the sound is marginal is very audible in the sound quality. Great bass response for the size too with no audible distortion at any volume level. Connectivity needs improvement however. I am tech savvy but this thing is a pain to setup and often does not connect to a source on the first or even the second try. No sound is emitted unless there is a delay in sequencing from the source. This could likely be fixed with a software upgrade. Some people setting the system up may give up if they are not very patient. Sound quality via Bluetooth is surprisingly excellent once you get it to connect.
Your app before and now
by Stuperfy on 2017/08/14 01:23
I do enjoy using your app although recently I tried to upgrade my wireless router to a Linksys high powered model and after countless tries my wirelessly connected iPad and iPhone using the app would not "see" any soundtouch units. Switching back to my providers wifi, it immediately found my systems. I do have one criticism. I realize you've changed the app to be more in line with your other apps but the previous COLOR app was very appealing. Perhaps in a future release you could rethink the starkness of black and white. Also thank you for putting back recently played. I'd like to see more presets on the app. I understand the physical limit on the systems themselves but within the app this would not be a difficult add. Thank you for listening.
Fantastic interface!!!
by PX29 on 2020/06/22 21:53
I have enjoyed more than a half hour jumping around between Bluetooth, email, apps,WiFi, routers, passwords, password resets, error codes, more passwords, account settings, error connecting messages and FINALLY................. I said to my self what a wonderfully difficult and tedious way to try and listen to internet radio. It looks like I will work in silence for today as my attempts have been futile and my temper has risen to new highs. I will make an effort to connect another time maybe weeks in the future. I do have another brand of speaker that will connect to anyone’s phone in three taps but I really want to suffer with this Bose app until it finally works.
Horrible connectivity - so disappointed with Bose
by CO Superuser on 2018/11/25 19:10
I too am surprised at a 4.7 rating, simply cannot be true. We have 3 Bose SoundTouch speakers, purchased at different times over last couple of years. I bought them because I want to be able to control with my phone. Two of the speakers are placed on shelves near ceiling. I can never just pick up my phone and control with the ST app. I must go through, on average 30 minutes of reconnecting speakers to the internet and even then they don’t stay connected. My sister has a Sonos system and never ever has had the experience I’ve had with these Bose. We are Bose people and have several other Bose products, Waves, surround sound, etc. We are happy with all of our other products but the SoundTouch has caused literally hours of frustration! I wish Bose would do something about this problem! I cannot recommend this speaker system to anyone else.
Sound touch is incredible
by jpr#5 on 2018/10/16 13:56
I bought the sound touch system for my whole house. A few “hifi experts” told me it was a mistake and I should buy a proper system with dedicated amplifiers and speakers. I am soooo Glad I bought the sound touch. I got the in ceiling speakers and the sound is absolutely amazing. My family and I listen so often and the ease of use encourages to listen to our music. My Wife who was unhappy about a sound system and the last system we had was a well known amplifier system with speakers now lives the Bose sound touch. My advice is not to listen to so called hifi experts and make your own decision but first listen to the Bose SoundTouch system . Absolutely amazing!!!
Really like SoundTouch
by TwoGirlsDad on 2017/09/22 12:37
Received A SoundTouch speaker for Christmas, which was great because this was not something I would have bought for myself. But now that we have it, we really enjoy it. The speaker has been very reliable, and I enjoy being able to listen to more variety than our over the air radio provides. The software on the iPad and iPhone works very well. I would say better, no, much better than average. Occasionally the software will update and every update has been successful. This is the type of product I enjoy using. Which is to say, I do not need to mess around with the configurations. Once it is set up, it is set up and good to go.
WiFi
by Shelly•Ann on 2019/02/14 21:11
Don’t bother with this app. The app says speakers need updating every time you open the app. Then the speaker signal won’t connect to your device, so you spend 30+ minutes trying to get them connected. Once they connect, for me, they won’t pick up a signal to play anything. Tried contacting support when my speakers wouldn’t update- what a joke! I spent the first 20 minutes with Marvin walking me through steps to connect the speakers to my device, which I said at the beginning they were connected. So then he decided that I just needed to wait out the update that wouldn’t budge. 24 hours later it updated. Now I can’t get my device to stay connected to the speakers or a signal to actually play music. But my speakers updated 3 times... maybe if I restart the app I can update the speakers again! So glad we have this expensive giant electronic paperweight and useless app
Very buggy app :(
by Pilla88 on 2018/07/18 05:05
I have SoundTouch 300 along with the Acoustimass 300 and the Virtually Invisible 300 rear surround speakers. Almost every day I have to plug out my wife router and the SoundTouch speaker in order to listen internet radio. I m so tired using this junk. I paid so much money for this equipment but it’s useless. Sound is great when it works but if it doesn’t work how can I enjoy with it. I m guessing there is some connectivity issue between speaker and wifi router. How could this issue became unresolvable I don’t understand, this supposed to be highest priority if Bose cares their products reputation. FYI- error codes I m getting are mostly (1025, 4101) I hope Bose will pay attention to this issue
Fantastic app....when it’s working properly
by bose fan 1983 on 2019/04/27 23:19
Bose has a clean app with all the basic needs covered. Wish there was just a way to keep the WiFi connection enabled all the time. I am Frustrated with having to set up the app more often lately as it loses connection to my Bose SoundTouch 300 sound bar. It seems to take about 20 mins or so to finally get back on to normal functionality. There is no answer or “true fix” for this either as Bose claims it’s a hardware issue. All that aside the app is actually easy to use and navigate. Clean interface as well. Some custom features would be useful like skipping ahead in the current song. Aldo would like a feature to create playlists on the app directly. Maybe this is a license thing but all else seems to be unremarkable.
Amazing sound and ease of use!!
by Steelhdr on 2019/11/13 19:07
I purchased the Bose SoundTouch 30 to replace the old surround sound system I had in my office. I use it for gaming and music. I knew it would have great sound because it is a Bose, but I didn’t know it would sound as good or better than my current home theater system. I placed it in front of my entertainment center to play music for an event because the surround system is more difficult to play music from my iPhone. Everyone was shocked at the depth and quality of the sound it produced. My surround sound system is a recent denon receiver with Boston Accoustics speakers and a klipsch 12” subwoofer. The Bose SoundTouch 30 has better highs, midrange, and sub!
Excellent product, decent app
by musus on 2017/08/12 22:51
The Bose sound touch is an excellent product. Great highs & lows, easy setup, and overall great room-filling sound. The app is not revolutionary, but it gets the job done. It makes the setup a bit easier. You set a preset by dragging & dropping a station to one of the preset numbers. Those numbers match the hardware buttons on the unit. I have had some of the same issues that other users have reported where occasionally I'll start the app on my iPhone 6S & it'll say it can't find the stereo, even though both my phone & the stereo are connected via the same wifi network. I've tested this extensively by turning off the cell phone radio on my phone, only having wifi enabled, confirming I can surf the Internet, while music is playing on the stereo. It seems that when my phone has issues finding the stereo, my wife's iPhone7 doesn't have any issues connecting. I suspect a bug with AirPlay, but I've never encountered this issue with other products (like our AirPlay printer). Rebooting the stereo almost always fixes the problem. We use the stereo daily. It's the best addition to our house.
So far
by chef steven Y on 2018/10/01 13:34
Good so far. I know it's not the app but when music is playing on a surround it would be nice to see a countdown and the picture of what's playing to move. Even if it just from one side to the other like iTunes. I know with new LCD/led tv burn in is nonexistent but some movement for "the just in case". Also with a surround being able to see my presets on the tv screen would be nice Would take the guess work out of it and if a device is not handy. Also a volume number would be nice. Pressing up or down on an iPhone moves the volume 3-4 times. Same with the slide. Maybe a plus or minus. So if u start at 10 and want to go to 8, nope sorry you get 7 or go up from there you get 11. Just a little tweak!!!??
SoundTouch 130 should get 5 stars, if
by WinTrack on 2017/08/31 00:02
1. If the user manual is not as confusing. It does never mentioned that the AUX HDMI input is audio only. 2. The Optical, Coaxial, Analog and SIDE AUX inputs are very confusing. After I spent long time to find out that I have to set SIDE AUX to be audio input to accept Analog input. Analog Input is two RCA jacks labeled as R and L. If Bose updates the firmware to create one more selection for the SoundTouch/BlueTooth Button in the remote control, the problem is solved and I can use the SIDE AUX as head phone jack. I like the design and the sound is terrifically great. The system is very versatile. I am using it for my TV and Karaoke and VCR together. There is nothing in the market come close to this quality. I will change the rating to definitively 5 stars after Bose corrected the two problems about.
Rating Trends
42,37,38,53,70,34,36,36,36,39,77,70,2,37,35,39,42,43,64,74,49,39,28,46,29,67,62,38,35,28,30,26,64,58,31,34,34,29,38,50,65,44,36,34,31,32,61,45,34,26,19,22,27,35,38,42,17,11,6,27,41,44,0,4502,49,43,43,74,36,62,35,48,40,51,80,55,51,60,41,34,50,61,34,57,38,33,44,40,60,67
All Versions
4.0
101,361 total
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Current Version (26.0.1)
4.0
97,041 total
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Version History
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Keyword Volume Hits KEI Rank
controller
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speaker app
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sound touch lite
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boosie
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soundtube
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bose corporation
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fourshared music
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sonos app
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4shared mobile
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Screenshots
Keyword Volume Hits KEI Rank
controller
13.10
48
sound touch lite
0.00
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speaker app
16.58
9
bose corporation
131
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bose
208
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boosie
0.00
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sound touch
52.96
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bose remote
46.91
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bose sound
530
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soundtube
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music sound touch
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Search Visibility
App name
Description
Experience your favorite music from one or many soundtouch® speakers, with the soundtouch® app. soundtouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms. SPEED TO MUSIC It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new soundtouch® app. ONE-TOUCH DISCOVERY Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio.” Always have a fresh list of favorites a touch away, without having to even find your phone. MORE STATIONS, MORE FUN Effortlessly stream more than 100,000 radio stations from around the world with TuneIn. Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre. YOUR OLD STANDARDS Have a library of your favorite albums and artists? Connect your laptop or NAS drive to have access to your stored music libraries. TOTAL CONTROL Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you. The soundtouch® app lets you control one or multiple soundtouch® speakers in your home, from any room. Privacy Policy https://worldwide.bose.com/privacypolicy California Privacy Notice of Collection https://www.bose.com/en_us/legal/california_privacy_notice_of_collection.html
Best Purchase!!
by wwwonderwomanww on 2020/10/26 18:50
I’ve had this in my house for about 3 years now and I still love this system. I get compliments from my guest all the time on how cool it is. I have a speakers all throughout my home which is the equivalent of a different zone for those that paid the hefty price for hardwired home surround sonos system they can be somewhat limited with this. There does seem to be quite a few updates required throughout the year but it’s a quick and painless process to update the speakers through the app that I didn’t think that deserved to mock a star off. Maybe if the updates could include an extra feature next time it would make it more exciting. How about an intercom addition ? Would sure love to use the speaker in my laundry room to make my kids do their chores. Overall, easy to use, excellent sound, highly adaptable to needs and you can even grab a speaker if heading on the road. Take that in-home hard wired surround systems!
App doesn’t work on iPad
by Moleather on 2020/10/26 14:32
App loads, then the screen goes white...
Bose 10
by chicagopaulo on 2020/10/25 19:47
It’s amazing how you can control the units in your house.
Vague
by Estebae209 on 2020/10/24 16:14
It’s been years and the app still hasn’t been updated with better software. Too many bugs. Also. These reviews are fake AF.
Love!
by lcbd-1 on 2020/10/24 02:46
The sound quality is excellent! I only use with Bluetooth, so I’m able to easily hear Amazon music/other. Loved it from day one and it’s great to see that the App has significantly improved. My -1 star is because when hearing music via the mentioned music apps, if I try to record a video without pausing music, the speakers would unexpectedly / automatically set themselves to the highest volume! So, must be conscious to always pause the music before turning camera-on.
Never works!!!
by 12_opy on 2020/10/22 09:32
This app never works. I have every room in my house hold up to this app and everyday something is wrong with it. One day it will say nine speakers are on the app, then the next day I will have to reinstall all of the speakers again. And the day after that it tells me I don’t have a Spotify account, which there is three on the app account. And behold when it does finally work, do volume goes up and down without anyone turning the volume up and down. Not happy at all and this is a new system in a new home... Just because you pay more for a product, does not make it better...
Improving greatly
by badger 571 on 2020/10/21 00:30
I was not happy with this product for the first few years I owned it, mainly because it kept losing my speakers and wouldn’t stay connected my WiFi. The few years, connectivity has improved dramatically. (Part of it is that I installed a new router.). Anyway, if gas been very reliable now and I use it a lot.
Bad app
by janra05 on 2020/10/19 23:07
The app loses connection constantly. Some days it does not even connect to the speaker even though my phone ir right next to the speaker. Not sure it’s worth it. This app is terrible. This is the first review I have written about an app as it is so bad.
BOSE Magic!
by Bose for life! on 2020/10/19 21:19
With a touch of a button, Bose delivers crisp, clear music. Music to calm, music to energize, music to inspire! Bose customer service is of the highest quality. When our Sound Touch developed an issue (a bug that has been eradicated), my sister was terminally ill. Music was essential for her comfort. BOSE was so tuned in to our situation, they overnighted a replacement! Gold Star standards!
User interface too hard to use
by penncat27 on 2020/10/19 13:57
Your UI is not intuitive for me.
Poor app
by EnoughisPlenty on 2020/10/18 14:24
When it works, it is fine. However, I constantly have to reset my Bose devices to work with the app. And then there is the constant updating of each device. This takes a contortion with each device and a whole lot of time. Very disappointing from a company that prides itself in its technical expertise
After update can’t find my SoundTouch 10
by Wonder2135 on 2020/10/17 18:35
It worked perfectly before. Then the latest app insisted on updating the speaker. Okkk. It never finished update. Relaunching the app reports it cannot find the Bose speaker. 1. Why force update the speaker? 2. Why introduce a breaking change in new version? 3. Can you rollback your changes if updating is unsuccessful? 4. Is this to force people to register or buy new Bose speakers?
Great app!
by Steviec253 on 2020/10/17 08:40
Great app overall. Just wish it had more settings for the Bose SoundTouch 300. Like bass adjustment.
Software is non intuitive, buggy and not robust
by summergink on 2020/10/16 19:32
I’ve used SoundTouch on my Bose Wave radio for several years now. I’ve learned to manage its quirks. My husband, who has been a software engineer for over 40 years, has ceded any and all maintenance of SoundTouch to me. He says I’m the only one in the house with the patience to deal with it. The software needs to be much better at handling changing WiFi networks. The Wave radio is portable and we take it to different places that have different networks. I have to go through the entire setup process every time there’s a new network. Can you guys figure out how to cache or maintain a list of recently used WiFi networks and pick the right one or let the user choose from a menu? I’ve had to factory reset my Bose radio 3 times because the network changed. I just ran a mandatory software update and it didn’t “just work”. I had to reboot the radio. There needs to be a message to this effect. Instead the software searches for the speaker for about 5 minutes and then says “we can’t find your speaker”. It gives a list of suggestions, one of which is to reboot. Would be nice if the software said, “finished updating, reboot the radio”. Follow what the PC makers do. If you can’t fix the software to run better, at least improve the error messages so they explain what’s going on. The user interface is pretty arcane too. I’ve been a technical writer in the software biz for 40 years so I’ve learned to deal with poor user interface designs. Would be nice if you had a group that was working to improve it but I haven’t seen much change. Despite all this, I can get my radio to stream music services with SoundTouch and that’s the most important thing. One more thing: the system cuts out a lot when streaming over WiFi. We just upgraded our wifi hardware so maybe that will make a difference. I’ve heard complaints though from other users that the SoundTouch WiFi connectivity is poor. Not ready to blame SoundTouch for my problem...yet.
Great listening pleasure
by Patrick for Bose on 2020/10/14 15:31
I use sound touch amplifier to connect all of the in-wall speakers at all three levels in my house. It has been a wonderful experience to turn it on everyday and listen to my favorite classical music stations and other music apps through sound touch. With software updates it has become a more and more reliable source of music for my house when having a party or just listening everyday. I would recommend sound touch all music lovers!
Bose Soundtech radio
by CBTB1980 on 2020/10/13 16:24
I LOVE THIS 100 percent will alway have one in my house
Great Tunes
by Drill Sergeant69 on 2020/10/13 16:09
Great tunes 24/7
Bose SoundTouch 300 review
by D Bawuah on 2020/10/13 12:51
This speaker is awesome, but there are drawbacks. 1) Without the original SoundTouch 300 remote, you are dead in the water. The universal remote from Bose will not work. 2) You need to be a little tech savvy with setups of wireless and audio products. I cannot wait to add a subwoofer.
Bose Speaker fan
by G Bose on 2020/10/12 20:01
The software for the Bose SoundTouch is awful. I have had many Bose speakers going back to my 901s. I have three soundtouch speakers to connect. The problem is always updating or searching. It is getting worst instead of better after 6 years.
A replacement for the giant Bose remote? Not really
by Benjamin.Nabulsi on 2020/10/11 22:40
Until now, Bose and their dev team didn’t understand that the app must replace the remote if the user wants to! It’s a must to add TV source button to the app or switch back the source from airplay to TV after 5min of inactivity. Really there is not need to use the remote. It would be nice to add Dialogue mode which probably everyone forgot its exists
GREAT SOUND IN COMPACT SPEAKER
by Tuffypig on 2020/10/11 13:23
Purchased Bose SoundTouch 10 speaker 07/17 Great sound for many years now and all from a compact speaker system that can easily be moved from indoor location to outdoors when entertaining friends and family on the deck.
When it works it great!
by Mo Mac on 2020/10/10 21:32
Every few weeks it stops and it takes times to delete and then re set.
Love it!
by dieseldenny on 2020/10/10 20:50
Love it! Recently heard there is talk discontinuing. I hope this not true or at least make it compatible with the new App.
Sonido y música
by mi relax y mi hogar on 2020/10/09 22:41
Excelente es lo máximo
Too many apps
by regallah on 2020/10/08 17:11
I have a few different Bose products now and i hate that there isn’t one app that works with all of them. I had to get all 3 apps. There has to be a better way. Just a suggestion.
Partial fix for iPad
by lenl5 on 2020/10/07 17:51
The new version at least opens on an iPad with the lastest iOS. But it is not stable. Speakers that have been connected several times drop off and have to be reinstalled. Still having the same problem. Your fix needs another fix to get it right. This used to work every time. Now I have to reinstall daily.
Absolute JUNK
by Danobanion on 2020/10/07 02:28
I spent $1,300 on the outdoor Bose in-ground speakers and the $500 amplifier so i could play music around my patio. This app struggles to connect to ANY music streaming service specifically Spotify. Don’t buy Bose and don’t rely on this app. Customer service is also not responsive. #bose #speakers #junk
Why did I wait so long???
by Happy WAHer on 2020/10/06 14:26
I should have purchased this a year ago! Love the sound quality and ease of set up & operation. Best early Christmas gift to myself ever! ❤️❤️❤️
Wish I never bought
by Moonee82 on 2020/10/05 18:08
I have 6 SoundTouch speakers and they sound great but I wish I had gone with Sonos. The SoundTouch app has been nothing but frustrating; I have to unplug and re-plug the speakers anytime I want to use them as the app can never find them. Spotify Connect can find them reliably, but not Bose’s own app. Now, after several thousands of dollars of investment Bose has dropped the SoundTouch line in favor of their smarthome speakers and the two lines are incompatible. Lesson learned! Bose will not be getting any more of my money! My next headphones and portable speaker will also be a different brand. I’m done!
Terrible app
by Daveskicolo on 2020/10/04 20:51
Bose is extremely expensive and completely under delivers, avoid this app!!
Muy buena
by paranguatirimicuamo on 2020/10/04 00:16
Muy buena, solo le falta ser compatible con YouTube
My in depth review
by Guitarbennett on 2020/10/03 14:14
I have to tell you honestly the first three or four updates that you sent actually screwed it up so bad I had to call you guys to get it working again! Now I have to admit the last two updates have actually improved the way my sound bar works. I am glad to finally received updates that make my stereo work better. Thank you
Love My SoundTouch
by Mk654b on 2020/10/03 06:51
I’ve had my Bose Speaker for about 5/6yrs. I absolutely love it!! What I like most is it’s app and Bluetooth capabilities without my music being interrupted by a phone call. When that happens it irritates my soul! 😤 However I highly recommend it and I plan to get another speaker in an updated version although this works perfectly. Mines is not wireless.
Functions properly but...
by Unhunted0323 on 2020/10/03 00:28
Works great but won’t show all Amazon playlists and won’t shuffle the playlists it does show.
Sound touch + Bose 650
by bbbbreezer on 2020/10/01 22:59
Super super service
Help Help Help
by Fork Shakes on 2020/09/30 18:45
I see all the Great reviews and I see all the BAD one’s Who’s telling the Truth ? The Consumer who has bought the Bose Product Line or Bose the company trying to sell their products ? I can’t decide.... Sorry the Consumer WINS, BOSE is hiding behind smoke and mirrors. Fake reviews professing it’s Great, While anyone who really wants TO SIMPLE Listen to Music SIMPLE CANNOT due to this APP. BOSE there are a lot of people looking for jobs have you seen the news ?Start again get Rid of Dead weight and produce a Quality app. Because I Love music that much I’ve picked up App design where can I send a CV I’ve got to be better than what you have now and I’m only 8 years old!!! UPDATE 10-01-20 LOOK AT MOST RECENT REVIEWS STILL glitching STILL seeing Glowing reviews BUT LOOK close THEIR 2 or 3 YEARS OLD SOOOO SAD😢😡
Loses connection
by EZJazz49 on 2020/09/28 06:01
App loses connection to speakers, sometimes even while music is streaming (Wave and Bose Link). Reconnect and connection is lost again days or hours later. And could it even be possible to make connecting more convoluted. I say app loses connection because the remote continues to work with Wave and Alexa continues to work with both. But the app can’t find any speakers.
Sonido de alta calidad
by Sharkfoxsv on 2020/09/27 12:28
Excelente producto, sonido de alta calidad y nitidez. Bose... Lo mejor de lo mejor.
Good system, but updates aren’t easy.
by Aquarry on 2020/09/27 01:27
It’s such a production to do updates from our Mac. It requires connecting the computer to a speaker. Sometimes I have to uninstall then reinstall the program.
awesome
by dbnh2019 on 2020/09/26 22:24
We went from a bluetooth link from a dedicated laptop in our kitchen to this, the sound is superb. The fidelity is far superior to our bluetooth set up Setup was easy and smooth with no issues We control it from 2 different iphones and from our individual laptop with no issues Last no more jumping up to see who the artist is, we just reach for our phone or look at our laptops The only downside is that we now have a new empty spot to collect clutter
At first I had issues
by Bobs Blue Beard on 2020/09/25 14:23
I have a few of these sound speakers all over my house and they work great but I recommend you have a good wifi signal so u don’t get drop outs .. at first my wifi signal wasn’t that strong and the speakers would lose the signal... I do admit it drove me crazy thinking it was the Bose speakers but I have a different wifi now with a better signal and haven’t had any of the speakers lose there signal at all. Now as far as the sound of the speakers? I have the whole set of soundtouch speakers and there all great sounding speakers. They aren’t cheap but if you want a quality sounding speaker , it’s Bose.
Hmmm, can’t find any of your speakers...
by Tcm 425 on 2020/09/25 10:19
Most useless app in the store. Total Garbage.
FIXED: Won’t load on iPad
by Dead Write on 2020/09/23 14:38
Update Sept 23 2020 Whatever Bose/Apple did fixed the problem without my having to delete & redownload. On the whole, the app is pretty good. Unfortunately it doesn’t allow the user to set up permanent speaker groups. And with six speakers in my house, scrolling across speaker pages to select master speaker for a group is annoying - why aren’t they all on one page? Interfaces with music services are not complete so you have to go to other source’s app for some options. Previous issue Sept 16 2020: I updated to iPad OS 14. Now the ST app won’t load. Deleted & redownloaded. Still not loading. Option to allow local network access missing in Bose Music Settings.
Fixed iPad IOS 14 glitch!
by Jpr232323 on 2020/09/23 03:24
Thanks BOSE. Works on iPhone and iPad with iOS 14 now (and I use it a lot with my 4 speakers throughout the house).
Clock (Time Display on Product)
by TRenderings on 2020/09/23 01:41
The time displayed faithfully for three years straight and now has vanished and no matter what I try ... won’t come back up on the product. Otherwise the product and app work well. - TRenderiings
Reconnections needed weekly
by jodawgbig on 2020/09/22 21:35
I’m tired of hearing from my family that the speakers aren’t working again. Bose is losing credibility with my kids and they make jokes about it to their friends. Bose should be worried about their brand with such a poor software product. Speakers sound great. Just need to get some better software developers and testers to fix this product quickly.
Bluetooth no longer connects
by Pharoah72 on 2020/09/22 20:09
I’ve had this app for years and haven’t had many problems. However, I can no longer play music from my iPhone to my SoundTouch 10 speaker via a Bluetooth connection since the most recent update. I can only play music through WiFi, which is very unstable and doesn’t stay connected. Please fix this issue.
Used To Be Excellent
by Bob K13 on 2020/09/22 13:46
This app used to be excellent. Now, since the last update to, supposedly, fix some bugs and issues, it doesn’t stay connected to the internet longer than a few minutes. All other items connected to my network have no issues what do ever. This is now a terrible app unless you want to hear your whole house speaker set up for 5 minutes or less.
Bose rocks
by Marvelous 81 on 2020/09/22 01:46
Great app. Works better than expected. Bose sounds great.
Love my Bose system
by de la Rosa on 2020/09/21 15:41
Bought SoundTouch 10. 3 speakers. 3 different rooms. Able to operate all functions from iOS phone and iOS iPad and iMac. Very convenient. Some knowledge is needed to update each product when Bose does an update and when Apple does updates. Must reinstall Bose software from installer. All must be rebooted then. Took awhile for a 73 year old forever Apple user to get the updates working but if I candidates it anyone can. Or go to the help boards. The Boze help always gets me over the hump. Thanks for the support. I love my system. Bought it in1995. Still in love with it this may yesrs later❤️
Version 26 won’t load
by Deejay bee on 2020/09/21 14:24
The newest version, released 5 days ago, will not open on iPads running iOS 13.7 nor iOS 14. The app has always been poorly done, but at least it used so it wasn’t completely worthless. Now it is!
Frustrating
by OSully14 on 2020/09/21 11:57
This app only seems to work for one person. As soon as another person uses it, you can connect again. Currently, the app won’t even load. Go with sono’s
Poor app
by BucerDent on 2020/09/21 03:14
No longer opens on the iPad
Best of the best
by gecksquad on 2020/09/21 00:23
Bose is like the way to go for music
App not working on iPad
by CH customer on 2020/09/20 23:07
App not working on iPad after last version update. I have deleted and reloaded the app several times. Works fine on my iPhone. Please fix it soon. I see others are also complaining about the same issue on the community forum.
Bose SoundTouch app no bueno
by roottricks on 2020/09/20 22:35
Updated to iOS 14 on my iPad Pro and iPhone 11 Pro. Bose application works on the iPhone. Do not install on iPad if you have version 14. Just spins endlessly looking for network connection. Hopefully Bose will update the application for iPad users.
Just Terrible
by Treber10 on 2020/09/20 21:21
Love the speakers. Hate, hate, hate the app. Will not even open after the update to IOS 14.0. Prior to that, I could be connected to my speakers with music playing & app would give error that it couldn’t find the speakers. Volume control & previous/next track buttons work sporadically at best. I have a super cheap store brand speaker from Best Buy with a very basic free app that works all the time no matter where I am in the house. Why can’t a company that charges several hundred dollars per speaker come up with a decent app. I don’t need bells & whistles I just need to be able to control basic functions from my iPad and/or phone. This will be my last Bose purchase which is unfortunate because I’ve always owned & enjoyed their products. What does it say about a company that will lose clients over a crappy app? Disgusted in TX.
Disappointing
by Everyday Joe 2020 on 2020/09/20 20:57
Had these speakers for almost 2 years and I’ve really liked them up until the past 8 months or so. They can’t stay connected and I keep having to reconnect them to my network almost daily, and that process is painfully unreliable. They sound great but all the features my wife and I enjoy are buggy and frustrating to the point of me wanting to give up on the Bose brand for not being able to figure this out... after the latest update the app won’t even load on my iPad even after uninstalling, restarting the iPad and reinstalling app... disappointing. From the feedback I see I’m not the only one with these kinds of issues...
You guys are idiots...
by jgj29 on 2020/09/20 15:57
Constantly have problems with app and software and now the latest update completely crashes the system. I am done buying ANY Bose product.
App not working
by Hawaii2012! on 2020/09/20 14:03
After update ios14 app not working. Wii re-rate when working.Do not update until Bose fix app.
App stopped working
by Ramblin#1 on 2020/09/20 03:53
Installed iOS 14. The Bose app no longer functions. For both my iPads. Just spins looking for a network. Hopefully, Bose can come up with a fix. Using my Bose remote.
FIX THIS NOW
by xete02 on 2020/09/20 02:33
This is pathetic. Come on guys. Fix this app now.
Won’t even load with new update!
by madaboutweims on 2020/09/20 01:13
Since the new update 2 days ago, the app won’t even load. I’ve got nothing but a blank white screen and a little wheel near the bottom that has been spinning for 2 days!
What did you do?
by JdyMoon on 2020/09/19 22:39
The app will no longer open. The app launches and then hangs up on a white screen with the Bose icon and a loading circle. I have left it in that mode for a long time waiting for it to load. I have deleted the app and re-installed it and get the same thing - which is nothing. Your recent fix needs to be fixed.
Poor Poor Product
by Me0186 on 2020/09/19 22:30
The Bose speakers are still by far a superior product. The Soundtouch app on the other hand is one of the most unstable and poorest apps I’ve ever used. The continual reconnection that needs to be done, when none of my other WiFi products need it speak to the lack of attention to detail in their app. The last straw for me is the fact that after repeated deleting and downloading of app because all it was doing was the spinning wheel, there’s still no fix. Shame on Bose for the amount of money spend on their product. Again, speakers are awesome when working.
Can’t open app
by Tired_2020 on 2020/09/19 22:18
Can’t open app on iPad Pro. Bose tech dept please fix
The 9.16.2020 update killed the app
by ML Apopka on 2020/09/19 19:12
Please revert to the previous version. The app will not boot up on ipad.
Update doesn’t work
by Avfd149 on 2020/09/19 18:52
Nothing but problems with this stupid app. Doesn’t work on iPad. What’s the point Bose? Premium priced products for this?
NOT happy
by nothappywithbose on 2020/09/19 18:14
Thought it was me or my internet, come to find Bose messed up. I can throw away 1000+ USD equipment plus NEVER buy Bose again!
No abre la aplicación
by inconforme2050 on 2020/09/19 16:32
Después de la ultima actualización no abre la aplicación Como puedo resolver ese problema..?
The app is crap
by Spartak1979 on 2020/09/19 16:14
The software seems to be managed by a 13 year old. They know some tricks, but structural software development - nope. Concretely speaking: historically this app would let you stream from multiple sources. Forgets the WiFi network structurally. Doesn’t supports video sync with soundtouch 10.
Bluetooth
by Luchano Peru on 2020/09/19 16:04
Este modelo no tiene Bluetooth
Version26 Unable to open on iPad Pro
by SH8875 on 2020/09/19 15:39
See Title. Not working after update.
Quit working on iPad
by Vladdrac on 2020/09/19 15:21
Works fine on my iPhone but completely quit working on my iPad. I’ve uninstalled and reinstalled but still no go. Worked great on both prior to this.
Version 26 does not open on iPad Air 2
by ConsumerJohn on 2020/09/19 14:14
Dealing with Bose software updates is frequently a problem. Often, updates drop Sirius/XM support and days are spent waiting for the situation to be fixed. Version 26 presents a new problem. It simply won't open on an iPad Air 2. Why doesn't Bose hire decent software engineers?
No longer works after update
by CPAbroad on 2020/09/19 04:40
No longer works after recent update.
App not working anymore
by wish i went with Sonos on 2020/09/19 04:10
And you wonder why everyone is switching to SONOS.
Used to work great!!
by CjS MT on 2020/09/19 03:13
So it looks like there was an update 3 days ago. That’s good to know because that’s exactly when this app stopped working. It had its glitches over the past couple of years, but this is the worst. I’ve rebooted my iPad x6 with no luck. Then deleted the app and re-installed, now on the 3rd try at that. Still no luck. The app tries to open and it spins for hours and still nothing, a blank screen with the tiny little spinning circle, nothing more. Would love to experience the great sound of my Bose SoundTouch speakers again. Anybody have a suggestion that might solve this?
Stopped working.
by S__K_! on 2020/09/19 00:58
Not compatible with IOS 14 on iPad.
App update NO music
by gjtco on 2020/09/19 00:53
You need to fix this - yesterday. We have Bose speakers in every room and are not able to listen to any music. Your last update to “fix the bugs under the hood” is a total fail. PLEASE fix this. We are using Apple iPads. iOS
Not working
by acespn on 2020/09/18 20:54
The latest update does not work as the app fails to load. The app just acts like it’s loading but never finishes to allow use of the app.
Worst app ever
by brewerkeith on 2020/09/18 20:40
All this app will do is search. No matter what we do. Lousy
Can’t open the app
by roasters123 on 2020/09/18 20:13
Been trying to open the app for the past 2 days and it’s not letting me. I deleted and downloaded the app few times, restarted my iPad, nothing works. Can someone help? I use it at a brick and mortar and need to work ASAP.
New upgrade no longer works on iPad Air
by Danblackhawk on 2020/09/18 19:36
Works on iPhone X. This app has always been sub-par at best. Since apple and Bose don’t like each other, you cannot use iTunes as a station. Should have bought Sonos.
App not opening
by ochiochi65 on 2020/09/18 18:41
I have an iPad
Rarely Works as Intended
by bbrosf on 2020/09/18 16:52
Frankly, I don’t understand how Bose can offer such a crappy App for such a long period of time. I’m at 5 years and counting. When it works, it’s great. But! The latest update will not even load on my iPad. Add to that that I count myself lucky when I can actually get the second speaker to come on without going through all sorts of steps. Or that I can only add two of my three speakers to the app. This whole thing is a very expensive pain in the butt. If you’re considering this as a wireless music network, don’t do it.
Poor software
by Ttotwoodrog on 2020/09/18 16:49
Would not buy these speakers again!! Good sound but useless when the software refuses to function ... which it does frequently. Difficult to believe that a high end speaker(s) would be paired with such pathetic software!!,
Bose SoundTouch
by Callierac on 2020/09/18 15:50
Bad update. Will not open on iPads. I have 2 and after latest update the app will not open. I called Bose but no help! They just said it was my iPads. Seriously.
Crashed and cannot download any longer
by Any name available ill take ! on 2020/09/18 15:24
I was in the middle of using the app with my speakers and it just closed on its own. I tried everything included deleting the app and reinstalling it but it won’t even get past the white screen with the hour glass spinning for hours. I restarted my iPad 3 times also. The app said there was an update at the time it crashed but I never even tried to do it. My iPad also updated since this to 14. I can no longer use the app to listen to music and I’m not sure what to do. Any help is welcomed.
IOS 14 Strikes
by OldHarley on 2020/09/18 14:51
Does not work on iPad with IOS 14. Confirmed with Bose support that many are reporting this issue. Use your iPhone until they fix this
Warning. Do not install on iPads
by KY newbie on 2020/09/18 14:47
This version does not work on iPads! When you open update it just spins!
Can’t find WiFi September 2020
by Schwarzestiefel on 2020/09/18 14:25
Why can’t your engineers fix this problem? Every other device and app , from laptops to smart lightbulbs can find my WiFi, it is only this one app that can’t! It is ridiculous, I will never recommend your hardware if you can’t fix this software.
Last update broke the app
by simsitunes on 2020/09/18 13:32
I did the latest update, now when I open the app a screen pops up saying I’m not connected to WiFi. I have a full signal for WiFi and the unit is playing music so I’m clearly connected to WiFi.
Fix iPad
by Bham guy9 on 2020/09/18 13:01
New version does not work on iPad.
Update killed app
by Takcop8 on 2020/09/18 12:43
I downloaded the update from the n app notification, now after the download it won’t start. Come on Bose get the developers working to fix this
Problem in v26.0
by Rain Against Window on 2020/09/18 04:32
After updating to Soundtouch v26.0 it does not find Soundtouch speaker. I,m using iPad 9.7” pro with iPadOS 14.0
WTFO!
by tmeyer on 2020/09/18 04:03
Why did you break something that worked? Why should I pay for crap on an app or service when I had what I wanted???!!!! This is a load of crap! Fix it now you idiots! now ios14 has killed soundtouch! it won’t even load!
Version 26.0 does not work on iPad
by Reader1234xyz on 2020/09/18 01:08
Don’t upgrade. Just spins. Reinstalled. Still broken. Upgraded to iOS 14. Still broken. C’mon Bose, your stuff is expensive enough. It’s a real PÍA that your software and firmware stinks.
Version 26.0.0 Broken. Doesn’t work at all.
by BRC21228 on 2020/09/17 23:13
It’s either this update or the latest iOS update which both happened on the same day but the app never goes past the opening page where it appears to be searching for my speaker. It doesn’t ever get past displaying the dotted circle on the bottom of the page.
Searching!!!!!!!
by TdotRavis on 2018/02/23 15:28
That’s all it ever does. I have the Orbi WiFi throughout my house and it will choose the best frequency per device....however some of my speakers only connect to 2.4g while the other ones are placed on 5g. Bose refused to address this issue. As expensive as their products are. They will not help. They expect me to buy all new speakers. Every speaker in my house and truck are Bose. So disappointed. They are way behind in technology. I hope your speakers doesn’t become lost on THEIR network because THEIR speakers can’t remember where to connect, you will get to run through a long drawn out process which includes resetting WiFi and setting up the speaker all over again. I DO THIS 3 to 4 times a week. I’ve stopped expecting them to play when I want to hear music. Bose has dropped the ball. Think twice. Coming from a guy who pushed their product for sound quality for years, it’s sad to say that their app and “connectabily” are horrible!! They will not even play your Apple Music playlist so I hope you don’t subscribe because any music or playlist you’ve downloaded you won’t be hearing through THEIR speakers. But if you enjoy spending a few hours a weekend on the phone with their technical team, this product is perfect for you!!!
Solved all of our problems!!
by Macsngr on 2017/08/22 23:09
Our problem were: trying to figure out a way to stream music in multiple rooms and have surround sound for the TV. We purchased a Bose Wave SoundTouch and a Bose SoundTouch 300. This got us exactly what we wanted and they communicate over our wireless network so setup was really easy and fast. Bose does not do a good job of making it clear that these two products can work together. It is clearly stated that the Bose Wave SoundTouch works in conjunction with the Bose SoundTouch 10, 20, and 30, but not clear about the SoundTouch 300 sound bar, bass and rear speakers. Even the very unhelpful store employees told us that these products would not work together. I did some research online while in the store and came to the conclusion that the employees were wrong. We took the chance and bought both and am glad we did. They work perfectly together. We can play music in one room, watch TV in the other, stream the same music in both rooms, or different music in both rooms. The system is very flexible like that. The app is easy to use and works great. Sound quality is what you would expect from a product bearing the Bose name. Very happy with the purchases.
Happy together with Bose SoundTouch
by Cessna_Mustang_Lady on 2017/10/13 16:22
I am absolutely thrilled with the Bose SoundTouch system. I have been a huge supporter of Bose for many, many years. I still have the Bose 901 speakers that I sacrificed to purchase while in college and survived on peanut butter sandwiches to ensure that I could make the purchase. It was more than a purchase, it was an investment in amazing quality soundI am originally from New York City and enjoyed listening to WQXR which is the classical radio station for the New York Times via my Bose speakers. I have a grown-up with the Bose quality line of superior music products and have proudly added the SoundTouch system to my collection. This is an amazing system, I highly recommend it to everyone even my friends who have invested heavily in other products like Sonos. There is no comparison. I will remain a faithful Bose audiophile and look forward to adding additional sound touch speakers to our home to expand this footprint. Thank you for this wonderful, wonderful product that has made my husband and I for both engineers extremely happy.
Speaker good... software is SOOO frustrating
by Ricksopinion on 2018/07/31 16:48
Speaker sound quality great. The software and daily use of this renders it absolutely useless. The app and firmware have to constantly be updated to work as advertised. It seams like every other time I try to connect to my speaker in the living room. It does not work. I have stop what I’m doing and spend what feels like 30 mins screwing with it to get it to work. I have to go through every speaker and app. Half the time I have to call a buddy over and use his time to get it working. Also, It’s another email password you have to remember. Which is a pain for friends that only come over once every 6 months and want to play their play list. I wish I had not bought this stuff. Just want to go back to plugging a wire in. At least that works every time without fail. I don’t like leaving negative reviews. But I bought this to have something cool to present every 2 or 3 months to show off and enjoy... without fail, this has disappointed me and disappointment is what comes to mind every time I see the word BOSE now... If this is the same system all WiFi speakers have... Stay away from them. Save your $ and quality speakers that don’t have the WiFi feature. It’s and expensive lesson to learn otherwise.
Nice update. Still needs some work.
by Zack Hobson on 2017/09/24 09:22
Just updated the app. It can now send AUX to any speaker. Don't know what the big deal was. Something having to do with licensing? But no license for Bluetooth rebroadcast? The ability to rebroadcast needs more work. I love this ability...if only it were better. I have 3 SoundTouch speakers. The only one that video syncs is the one physically connected to the video source (TV AUX out). But when I try to bring up the second then 3rd speaker, it rebroadcasts, but it drops. And when the drops stop, the audio is distractinglily delayed. It does say it's a beta version so hopefully Bose reads these. I went from a Logitech squeeze box network, to sound touch and I love it. Richer sound and It's more stable. Only one wish: can you do something about the preset memory buttons? There are only six. Why not allow the ability to save individually? Meaning I have 3 radios. Each have six presets. For those of use with more than one unit, why not allow me to combine them, that gives me presets for 18 stations! Logitech allows you to do that. But not Bose? If it's an issue for some, why not make it a selective option for the user?
Awesome possum!
by UillyND on 2018/04/07 16:03
Decides to go for the gold and bought the Bose SoundTouch 300 Tv sound bar and matching Bluetooth base. We got a free SoundTouch 10 with the purchase. Didn’t really know what I was getting when I bought it. When I realized that the devices themselves attached to the WiFi and played from your favorite music service I was blown away. It’s nice when the money you spend actually pays off. Hats off to Bose. It’s great that you can play same music on any and all the speakers at the same time. I haven’t noticed any timing issues. Great for the whole house. The app work almost flawlessly. Never had any connection problems. Only thing I wish it had was support for pandora premium. BOSE, IF YOUR LISTENING, PLEASE ADD SUPPORT FOR PANDORA PREMIUM!! It would be nice to search for music and play it, not just the stations. Also if it could have a “my music” tab would be great. All in all great products and software. Bought a SoundTouch 30 for work and am going to get some additional 10s and maybe a 20 for the new house.
Great App Needs Refining
by MrBuckley on 2018/10/18 01:06
First the app is great; it’s come a long way, with that said the ability to search for a particular artist, album, or song when connected to your “Music Library” via your computer would be a GREAT addition. It’s annoying having to scroll from songs with the number 1 all the way to the “Ms” just to get to an album that starts with the letter M. Secondly, the app splitting songs up based on whether or not there’s a featured artist on the song is irritating. I find a album after having to manually scroll thru all albums to get to it to only then find out that only 6 of the 13 songs are displayed because the other 7 have featured artist i.e.; I select Lloyd’s album “Tru” and only 4 songs display yet if I go back to the album selection page there’s 6 additional songs by Lloyd that appear such as; Lloyd [Featuring Rick Ross] that do not show up under the actual album “Tru” simply because there’s a featured artist on the actual song therefore I have to go back and forth to play the full album. Fixing these issues would make the app a 5 for me.
Fake reviews?
by hop6195 on 2018/04/14 01:50
There is no way thia app could possibly get 4.7 stars when myself and 2 others have the same problems repeated across the Internet involving Bose’ lack of technological reliability. Problems with this app and Bose products not functioning properly when networked is thoroughly documented on the Internet, if you know even basic search techniques. Basically the app has to be installed and reinstalled each time you use the wireless networking option of these surround systems. I have 3 thestre setups that sound amazing, one on each floor. Try using it to play all three in a group with the Sirius radio function within the app. IF and ONLY IF you get it to work, let it play for about 1+ hours. Every single time I do that, this app will not reconnect, and back to walking all three floors to manually shut down. Frustrating if you paid thousands for Bose systems throughout the house and there is no answer. All theatres, all phones, all routes, everything updated. No change. I regret not investing the $6k into Sonos instead of thinking that Bose might have fixed this within the year I had the system.. They are lacking in the networking department and this app is blatant proof. Get new staff, save the company. Your future depends on it.
Big learning curve
by jnash2 on 2020/04/03 12:02
I am a Bose fan. I think Bose is the best. We have music in every room in our house. We even have a speaker in our master closet. This system does not work with a mesh network. We accept this and have improvised. We have Google Fiber 1 gig. This many speakers (16) need an excellent signal. We have a dedicated router (non mesh) for the Bose system as well. The speakers also need a fast signal. We have the router separating 2.4ghz and 5ghz. We only use the 5ghz. A 5ghz signal, while much faster than 2.4 ghz, doesn’t travel as far as 2.4ghz. The system in our house needs the speed of 5ghz. While there is some fade at 1 outlying speaker, I love this system. It can be quirky. We’ve had this system for several years now. It has been frustrating (extremely) at times. I just had to accept that it WILL NOT WORK with our Orbi Network. It confuses the speaker system. I’ve had to work with this and have improvised as stated earlier. If you are willing to work with this system’s limitations, it can be wonderful. It’s taken me years to figure it out. I’m still learning and Bose continues to work on issues with the app. Bose customer service is excellent. Even when I’ve called in a bit grumpy, they really do care and want their customers to be happy with their products. They will do their best to find a solution. I hope this review is helpful to others. It comes from lots of experience. Have a nice day and stay well.
Not worthy of Bose
by askrycek on 2017/07/28 05:16
I love my Bose radio, but this app is absolute crap. When I stream an Internet radio station through it, the signal drops every 3-4 months for pockets of about 20 seconds at a time, while the label on the radio says "loading." The problem is not my Internet connection; I know that, because for years I have streamed the same station on my laptop, and I never had to deal with interruptions. Also... when I use the notebook version of the app, it often says, for no obvious reason, that my iTunes library isn't available, and the only solution is to shut down the app, shut down iTunes, and restart both. (And even then, sometimes the situation isn't resolved until I install whatever SoundTouch update just became available -- it seems every day there is a new one, as constant nagging messages remind me). Lastly, the app does not let you stream podcasts, which is a sad limitation for this type of app. If you want to listen to a podcast, you have to download it on your notebook or PC (not your phone..), add it to an iTunes playlist, and stream it from your iTunes library (which by the way, won't refresh while the app is running). My 19-year-old nephew could have designed a better app.
Bose SoundTouch App
by Music Appreciation on 2019/04/04 04:54
The app takes a bit of getting used to but it works very well. Selection of albums, tracks and artists are available using the search function. Transmitting the sound to various devices in different rooms is easy enough but you need strong broadband for it to work continuously. Using the system during the peak “movie viewing evening period” can be frustrating. I like too, that I can select international wi-fi radio stations and pair them with 6 buttons on the SoundTouch devices. FM radio stations can also be paired to these 6 buttons. However, the SoundTouch Wireless Link Adapter does not have presets but it does allow the addition of Bluetooth pairing to the system. The Bose Wave also has Bluetooth pairing as does 3rd generation SoundTouch speakers. All pulled together, it makes a fine multi room system when several SoundTouch units are added and synced with the app, and played in unison. Some Bose SoundTouch tv speakers can also be controlled and added with the app. Bose have made significant grades to the app from time to time.
Constantly confounded by how poor this app is
by Jamfar on 2017/09/19 13:19
I love Bose, when it comes to sound quality there's no question that they're systems are some of the best around. I was so eager to get these that I sold my almost new Sonos speakers and replaced them with these. Too bad the Sonos app and speaker capability is FAR superior to Bose. These speakers have connectivity issues on an almost daily basis. I constantly have to unplug them and plug them in again for the app to 'see' the speaker and for them to be able to network together. This is annoying, more so when you've paid over $1000 for a system. Additionally, basic features like a sleep function and alarm clock would also be nice (all available with the Sonos). The connectivity issues and extremely basic app aren't befitting of the brand and over a year later I'm still waiting for basic improvements. Very disappointing.
Great when it works, horrible otherwise
by bad use of technology on 2020/01/09 23:58
I have two soundtouch speakers to play in stereo, however here’s the catch. If I want them to play in stereo I have to do 15 mins of setup. Every. Single. Time. Every week there’s a new update for god knows what which will take anywhere from 5-15 mins, then I have to spent 10-15 extra mins trying to get the things to play together. The setup requires you to connect to the speaker, then connect the speaker to your WiFi and then connect your phone back to the WiFi which isn’t that hard to do seeing as it only takes 5 mins but then I have to do it again so it takes ten minutes in total. That, in addition to weekly updates means that the average setup time to play my music is 10-25 mins, 10 mins isn’t bad. But 25 is. And that’s not all, if I setup it will only work while I am using it. If I use it for more than an hour or so or stop using it and come back later, I will have to go through the setup again. WHY DO THEY HAVE TO CONNECT TO WIFI????????
I'm a Bose Fanatic !
by bobbbird on 2017/08/10 01:07
My home is full of Bose products. From the series 1 901,s stored in the garage to the five speaker Home Theater System. Re: Sound Touch. I have every model in my home and feel that I could make a few user comment. Model 10. I have a pair in my bedroom. I Listen to them every night and morning. I decided recently that I wanted to play my flat screen tv through them. Checking the owners manual I could find information on this setup. Called the tech line and was told that to do so I would have to separate right and left and use the aux inputs. Turns out that the 10's don't have a stereo function when in aux mode. Operating the 10's as two separate speakers the remote tries to operate both. I gave up. Mayhaps if I add Bluetooth to my my tv I could do it. 20's, 30's and Wave Clock Radio. Use them almost every day. Main System: I have it connected to my Bose home theatre system. The theater system has been tuned to the room using The provided computer balance system. Room sounds great! Here's the rub, the Sound Touch Main system favors the right channel and the home theater and the main unit offer no right / left balance. System: all of my units occasionally drop out for a few seconds. The interesting thing is that not all the systems fail at the same time. I feel I have good internet service but the dropouts are annoying. I will continue to favor Bose products.......Nothing better.
Excellent.
by vin_sh on 2018/07/08 23:03
This is one of the most robust, well thought through and full of features app i have ever used. I can say that who so ever designed the app and chose features simply used common sense and added what ever users may need in this app. Quality of speakers add to the experience by playing music flawlessly without any delay on all speakers you choose. Ability to play same song on multiple speakers at the same time and create play groups on the fly with such an ease through app UI is marvelous. Simple and well thought through app. You will find controls exactly where they should have been. No need to tweak a lot of knobs in settings or navigate through multiple screens to achieve something. I love this app and its simplicity. It takes care of a lot of things on its own. Adding a new speaker is so simple. They simply used common sense and app turned out so great.
Premium speaker but app lags competition
by hodg3podg3 on 2019/07/30 03:42
I agree with some of the other reviews that state this app updates a bit too frequently. I wouldn’t mind the updates if I saw some new features or improvements but that really hasn’t been the case. I also find it troubling that Bose dropped the AirPlay functionality and it is far too cumbersome to get your iTunes library working as a music source. If you get it working and decide to use a different computer’s library or, like me, reformatted your hard drive and need to start from scratch, good luck. What I’d like to see: 1 - more advanced features. Why not give us a “night mode” that automatically reduces the bass after a certain time. I can’t be the only apartment dweller that still likes listening to music past 10pm without headphones. 2 - need better support for built in apple products like AirPlay or simply playing your Apple Music library. Shouldn’t have to connect via Bluetooth to do this when every other source goes theory WiFi. 3. Equalizer - please give us something more than just bass reduction capabilities in your app. Even the built in equalizer for Apple Music would suffice with a quick way to change settings 4. Make the app experience match the premium speakers. I don’t know exactly what this entails but your app has a distinctly underwhelming feel after getting home from spending $400 for your speaker. The “experience” matters when selling premium brands and only works against you when you don’t get it right.
Don’t forget to read the instructions
by Stan7thIDLightfighter on 2020/02/08 22:48
I made a mistake an delete the app and had to start over . And I actually didn’t need too. After reinstalling the app it didn’t work. I didn’t need to start from scratch all I needed was to reconnect to the speaker. Trying to be super quick looking at the instructions over 30 minutes and looking for my wave sound system in the instructions and forgot they never name the wave system, I forgot the speaker that they refer to the instructions was actually my wave system. Ok this is on Bose why instead of calling it a speaker why not use the word system. Yes the wave has speakers, but it actually more than a speaker in the instructions replace the word speaker with system because it’s more than a speaker . Other than that it’s sounds awesome. I guess that why I still have my 901’s. The quality is unbelievable.
Frustrating and not very useful
by kittiseth on 2018/12/12 03:14
Connection with my radio is slow and unresponsive, although improved over earlier versions. Browsing music through my NAS library sometimes works, sometimes slowly, sometimes not at all. Completely random, as far as I can tell, and unrelated to my home network status. The library search function is a joke - as near as I can tell when searching capitalization has to be exactly as in the album, artist or track name, and can only search from the beginning of those fields (e.g. when searching for “Can’t Buy Me Love” you must search for Can’t Buy Me Love - the terms “love” or “Buy Me” for example will return NO RESULTS). Added functionality of being able to switch to Radio receiver and presets would be nice; why is this not present already? Intuitively it should be there. I cannot fathom how this app gets almost 5 stars as an average. I literally hate this app and only use it because I really have no choice if I want to be able to use all the smart functions of the radio. Fix it.
Fantastic except...
by The-Dingo on 2017/09/15 23:01
I can't speak enough to how happy I am with my SoundTouch 10's. Have 3 and will most likely get another. Being able to have music everywhere I go, inside and outside of my home, whether all playing the same or something different is fantastic. Unfortunately I've recently run into a disappointing problem when streaming shows. They have the capacity to combine and play in stereo, which sounds even better when playing music but when synchronized and watching a streaming show, they fall behind. A delay. Sound is fantastic but you can see mouths moving before you hear the audio. Which is...well, annoying. I sincerely hope there is a fix for this. Using just one when streaming works just fine, fortunately so I will continue to enjoy them and highly recommend this product.
Extremely unreliable
by myrewyn on 2019/06/07 14:19
I give this two stars only because it’s a good concept, but unless you enjoy your music turning off and on randomly and constantly having to power cycle the speakers and reset your WiFi, don’t bother with this system. Sadly if you’re reading this you’ve probably already bought the speakers. If you can still return them, do it. My husband thought for the longest time that my problems were user error but now he’s witnessed it too. Most commonly the speakers will just quit playing but sometimes they’re more creative. One speaker out of six might randomly switch to another station. A speaker may be playing but not know that it is, so you can’t adjust the volume. The most fun is when a speaker that was not playing decides to come on with whatever you were listening to last... invariably it’s Muse coming on in the nursery while the baby is napping. We’ve used this in three houses now so it’s not our internet that’s the problem. I’m about ready to toss the whole thing out the window.
Improve app settings
by Tommyjoe123498765 on 2017/08/09 23:45
Sounds very good! I've been a fan of Bose for 22yrs. Had the old Bose wave, old 5.1 systems "10" and "15", and in car systems, etc. I now have the 300 sound bar, sub, and surround speakers. It would be nice if the app could control the subwoofer volume. The app controls the volume of the center and surround speakers why not have the app control the subwoofer also. I find the app has the capability to control features that the remote cannot and the remote controls features the app cannot. This makes it difficult to make tv, aux, and Bluetooth changes. Please incorporate all functions of the system on one or the other. Fumbling between the app and remote is very inconvenient and confusing at times when on the fly. 4 stars because of app/remote functionality. Definitely 5 star sound.
Unrealiable app - poor interface and frequent crashes
by SBLY76 on 2018/10/27 05:45
Bose SoundTouch ecosystem has been overall a very disappointing and gruelling experience. Not only will the app frequently crash (either on OSX or iOS) but the much touted PLAY ALL function that is supposed to allow seamless multi speaker playback simply does not work reliably causing the need to frequently restart speakers, routers and iOS device. Further the soundtouch app seems to interfere with the wifi management on iOS as opening will sometimes cause the iOS device to lose its wifi connectivity causing multiple error messages within the app. Bose support is generally not reachable and when they are they also tend to be quite defensive and try to push back the blame on the user system rather than really help to solve the problem. For reference I recommend potential soundtouch system buyers to first check the Bose community forum under the “Play All” key words - very educational reading on the actual performance of the system and how Bose handles consumer support...
Everything you need
by BK@PBC on 2017/08/21 12:54
Sound is outstanding! I'm all in with 6 speakers: mini, 20's, a 30, sound bar, and Soundtouch Wave..to play CDs...the soundbar 300 with sub woofer is best for television and music a like. The 5 presets on the Bose speakers are very convenient as you don't need a device to start/stop your speakers, when synced the primary speaker acts as the master...can shut all off with..one touch. Just make sure you have a Wifi router with some power, I had upgraded the internet speed (as I was building out my system) with a provided TWC combo modem/router which created issues with the system...delay in syncing the speakers, can not find speakers, no internet connection. At first thought it was the Bose app...it's not. Traded out for a dedicated modem and purchased a Nighthawk 600 wifi Router, back to 100%.
Sound is Amazing. CEC Control still has issues
by BabyJ2005 on 2018/05/26 21:32
The sound quality is second to none. Updating the firmware on the SoundTouch300 while it’s connected to my TV is not a flawless operation though. My gut instinct tells me this is probably related to having my SoundTouch300 connected via CEC Control. My SoundTouch300 always gets “hung up” while updating firmware and I’m forced to unplug/replug power to the SoundTouch300 to get the update to finish. Also, my SoundTouch app never displays the percentage complete during a SoundTouch300 firmware update. After I’ve cycled power to the SoundTouch300, the SoundTouch app almost instantly displays 100% complete. Still, the sound quality from the SoundTouch300 is amazing so issues with updating firmware are not that big of an inconvenience to me. Considering the amazing sound quality and minor firmware updating issues, I rate the SoundTouch app 4/5 stars.
Much Better - Bugs Fixed?
by G1assKnees on 2020/06/06 13:24
Some time ago, a SoundTouch update rendered our system unusable. We had our music stored on an old SeagateMedia NAS and we use Google Mesh Routers in our house. For some reason, SoundTouch could not access our NAS and we were advised to replace it. So I bought a Western Digital NAS at Bose Support’s recommendation. After installation and copying our music files to the new device, SoundTouch couldn’t access it either. Repeated tries were useless. I pretty much gave up and started exploring other, non Bose options. Then one day we got a SoundTouch update and like magic, we can play music from all of our devices, accessing libraries from either NAS. It was a painful experience but we are now happy with our system.
Refusal to add source switching
by Balsbi on 2020/07/17 21:28
After years, literally years- at least 2, of complaints by customers to be able to switch sources via the app, Bose still won’t implement such a change. So for instance if you play something through AirPlay or Bluetooth, then switch to watch a movie, you can’t hear anything unless and only if you have their remote. If you lose the remote you are stuck with the AirPlay or Bluetooth source unless you buy their $50 remote. And while you can program a universal remote to control basic functions, source switching is not a function available for universal remotes. This appears to be a pattern by bose. After they announced they would add AirPlay 2 to the SoundTouch, they took 3 years, yes THREE years, to finally release an update for it. No concern for customers after they’ve spent hundreds or thousands of dollars on their products. I own a lot of Bose products but now when shopping for new audio equipment I literally scroll past anything Bose.
Great App, could still be better
by makesmymusic on 2018/06/23 16:49
I really enjoy the quality of the sound. The Lifestyle 523 Series III is over two yrs old & has had no problems. The TV interface is simple & straight forward. Playing through my computer on iTunes works well. One can select various playlists from iTunes. I use the app on my iPad, it is less than intuitive, however with a little persistence it works out fine. Working with the App give you more choices than with the TV display. I look forward to adding additional WiFi speakers throughout the house. I’ve had great help with customer service when I’ve needed it, which is not often. I strongly recommend the app, & the hardware. It’s a great package for quality sound & versatility. If you have questions on anything give customer service a call.
New stability fix a (continued) dud
by Other Ike on 2018/01/06 23:31
If I could unwind 5 Years I would not buy Bose. At that time we bought a SoundTouch 20 for our small house. Routinely buggy interface but good quality sound. Moved to a bigger home a couple years back and decided we wanted synchronized radio & music as we moved between kitchen & living / dining areas. We stayed in the Bose family as it seemed unlikely we could easily integrate a different device. Bought a Soundtouch 10 for the kitchen. Oops. A typical session involves restarts of one or both devices, exit & re-entry of i6-based app, and surrender to use of one device to eliminate unsynced delays of maybe half to a full second. The iPad app seems to work a bit better for some reason though all are connected to a seemingly strong Wi-Fi signal. Sometimes I lose control of one device & sometimes both. The 10 drops out for 5 seconds every 15 to 40 minutes for no apparent reason. If I use the handheld for volume it seems the app gives up and only a restart allows volume control from the app. Very friendly tech support people have walked me through the a purge & reprogram process (about 30 minutes). I was able to regain intermittent control (described above) after I’d lost it completely when the 20 spontaneously reconnected to an alternate wi-fi signal we’d run it through about a year back. I’m baffled that others report such clean success and envy their good fortune.
Almost great.
by freewayjim on 2017/08/29 20:51
Just got a Bose SoundTouch 30 and setting this up with the app (which did its job nicely on that) The app overall has a clean interface and is easy to use although I have two small complaints that hopefully will be addressed. #1 When playing a song through an Internet Station I wish the name of the song would show up on the app, it will on the staions app, but i I'm goingto use my new device it would be nice to not have to go someplace top get the name & artist if I hear something new I like. #2 When listening to a song on my music library through the Bose App I cannot jump to parts of a song or skip around, this can be done using the Apple Music App, but I feel that is something I should be able to do through the Bose App. If these small things can be fixed, it's a 5 Star App.
Does not work well at all
by nethersmurf on 2019/09/21 20:04
Very disappointed with the way this works, I should say not-work most of the time. First issue is that all the time the app needs an update and all the speakers need an update. This takes 20 minutes for each speaker, so should you decide to turn your music on for a dinner party, it will be cold by the time you are done doing this update procedure. I think I own 5 of these nose speakers for about 2 years now and I have updated them more than 30 times. This is really annoying because this seems to be my total user experience. The updates are not optional. You have to update before anything plays. Very often I just give up now because it just seems like Bose can never get their app to be sufficient quality that an update becomes “optional” Well, then when it is finally updated, sometimes it works , sometimes it does not. Depends on what settings got lost during the update (I have had to regroup the speaker groups a dozen times ). Depends on whatever else . Time of the day, weather? They are on a wired network so it has no Wi-Fi excuses. Speakers drop out regularly and it is not clear at all how to get back on to play It just seems this is designed to be single speaker Bluetooth setup. The “whole house audio “ concept is completely a pain in the neck. Unfortunately I invested in all these Bose speaker to just do that :(
Bose update
by Juanie66 on 2018/10/19 09:37
I have had several bose soundtouch Systems over the past 12 years. I love them. However in July 2018 the speakers were unable to connect to play any of my itunes music or any music on my apple devices. I was very frustrated after spending $599 for the Soundtouch III System. I was on the phone hours with a technician and it still did not work. I was through with Bose at that point and felt like I had wasted on $599. I wanted to sell the system on Ebay but was not sure if it was broken or not. But once apple launched the ios12 update, Bose updated the speakers and they finally work after 4 months of no music. This was a very frustrating ordeal. It will certainly make me think twice about purchasing the Soundtouch IV.
Great sound and app
by Jerryleeg on 2019/01/23 17:29
Thanks I have been enjoying the app and sound quality it works great and whatever device you are using to operate the app phone or tablet it does not affect the battery life of the device that is major This app deserves five stars but my simple reason for giving it four starts is what Bose did in the last upgrade they took away the internet option of searching the internet for your radio stations and forcing you to used tune in radio for your search engine that’s not good tune in does carry all the radio stations so you basically lost all your saved stations from the internet If you can’t give us back the internet search then add. myTuner Radio Pro they have more radio stations than tunein give us that option please thanks
Superior Sound and Functionality
by adam3247 on 2017/11/17 20:31
Been looking for some speakers for the apartment that would allow me to play music from my phone+computer. The computer and TV speakers just weren’t cutting it anymore. After reading up on similar speakers, I narrowed down my options to Sonos and Bose. Sonos boasts integrated Alexa functionality but we aren’t big Google/Amazon ecosystem users at home. Even so, I imagine that integrated feature can be very convenient. Coupled with Bluetooth, the Wi-Fi capability was a big selling point. At the price of these and similar speakers, I imagine a lot of folks are looking at audio fidelity. I was pretty surprised at the augmented quality playing audio through Wi-Fi versus Bluetooth. Having both connectivity options will definitely come in handy. Very happy with this purchase. I opted for two speakers so the stereo field is a truly pleasant listening experience. Last, I am a huge fan of the tactile buttons as another control option. While I’ll probably do most of the controlling via phone/app, I can appreciate the availability and superior quality of the buttons on the speakers. Thank you, Bose!
App is sub-par to product
by WajuKaju on 2020/06/07 14:55
I have gotten so frustrated with this app and its connectivity issues that I was inclined to write a review hoping that someone at Bose actually sees and acts on its issues. Been a fan of Bose for many years and have several Bose products in the household because of their exceptional sound quality; however, the app is a constant failure - with the several timely firmware updates required often, you would think the issues would have been resolved, but nope, it seems like it’s something different each time. Connectivity is confusing and very temperamental, I can never know if I need to use wifi, bluetooth, airplay or aux (however I’m supposed to do that in wireless times) to connect and when it actually does connect, it’ll stop streaming mid-song where I need to restart the confusing connection process all over again - most times I don’t even bother and move on because it’s not worth the time.
Awesome solution for outdoor sound!
by Dhbcjvjj on 2018/08/01 00:38
I have been searching for years for a reliable outdoor system. I purchased the 351 environmental speakers along with the amplifier from Bose. I should also mention that the the amplifier is hardwired through cat5 to my network so I do not use WIFI. I only use WIFI for the app. I have never had it drop out as some other people have been saying. But then again it sounds like they are using WiFi for the sound touch units. I have an outdoor access point for WiFi outdoors with a very strong signal up to 600 ft away. The sound touch app lets me be outside roaming around while being able to change the music venue and the volume. It’s fantastic! Works great!!
The Most Useless App of all Time!
by ObservingAll on 2019/08/30 20:08
There I said it! Each time I turn the speaker off and then turn it on (either a minute or an hour or a day later, it does not matter), the app cannot find my speaker, so I have to setup the system again, and again, and again, and yet again! How come Bose came up with such a useless app? And this thing has been in the market for so long, people have been complaining about for that long, and Bose has not provided a single solution as yet! I have not experienced such an unresponsive technical/customer team! Like the app, these teams are in a perpetual silence mode; app does not deliver, the services don’t respond, nor solve the problem! I am sure they do not understand what the problem is, or they don’t care! I just listen music using Bose as loudspeakers! What a waste! If you buy Bose Soundtouch, don’t ever download the app, because it does not work, just use the bluetooth connection!
SoundTouch 300
by Leonard123 on 2017/11/09 17:14
Great sound quality for the size. It’s very clean. It definitely needs good quality sound input however. Any source where the sound is marginal is very audible in the sound quality. Great bass response for the size too with no audible distortion at any volume level. Connectivity needs improvement however. I am tech savvy but this thing is a pain to setup and often does not connect to a source on the first or even the second try. No sound is emitted unless there is a delay in sequencing from the source. This could likely be fixed with a software upgrade. Some people setting the system up may give up if they are not very patient. Sound quality via Bluetooth is surprisingly excellent once you get it to connect.
Your app before and now
by Stuperfy on 2017/08/14 01:23
I do enjoy using your app although recently I tried to upgrade my wireless router to a Linksys high powered model and after countless tries my wirelessly connected iPad and iPhone using the app would not "see" any soundtouch units. Switching back to my providers wifi, it immediately found my systems. I do have one criticism. I realize you've changed the app to be more in line with your other apps but the previous COLOR app was very appealing. Perhaps in a future release you could rethink the starkness of black and white. Also thank you for putting back recently played. I'd like to see more presets on the app. I understand the physical limit on the systems themselves but within the app this would not be a difficult add. Thank you for listening.
Fantastic interface!!!
by PX29 on 2020/06/22 21:53
I have enjoyed more than a half hour jumping around between Bluetooth, email, apps,WiFi, routers, passwords, password resets, error codes, more passwords, account settings, error connecting messages and FINALLY................. I said to my self what a wonderfully difficult and tedious way to try and listen to internet radio. It looks like I will work in silence for today as my attempts have been futile and my temper has risen to new highs. I will make an effort to connect another time maybe weeks in the future. I do have another brand of speaker that will connect to anyone’s phone in three taps but I really want to suffer with this Bose app until it finally works.
Horrible connectivity - so disappointed with Bose
by CO Superuser on 2018/11/25 19:10
I too am surprised at a 4.7 rating, simply cannot be true. We have 3 Bose SoundTouch speakers, purchased at different times over last couple of years. I bought them because I want to be able to control with my phone. Two of the speakers are placed on shelves near ceiling. I can never just pick up my phone and control with the ST app. I must go through, on average 30 minutes of reconnecting speakers to the internet and even then they don’t stay connected. My sister has a Sonos system and never ever has had the experience I’ve had with these Bose. We are Bose people and have several other Bose products, Waves, surround sound, etc. We are happy with all of our other products but the SoundTouch has caused literally hours of frustration! I wish Bose would do something about this problem! I cannot recommend this speaker system to anyone else.
Sound touch is incredible
by jpr#5 on 2018/10/16 13:56
I bought the sound touch system for my whole house. A few “hifi experts” told me it was a mistake and I should buy a proper system with dedicated amplifiers and speakers. I am soooo Glad I bought the sound touch. I got the in ceiling speakers and the sound is absolutely amazing. My family and I listen so often and the ease of use encourages to listen to our music. My Wife who was unhappy about a sound system and the last system we had was a well known amplifier system with speakers now lives the Bose sound touch. My advice is not to listen to so called hifi experts and make your own decision but first listen to the Bose SoundTouch system . Absolutely amazing!!!
Really like SoundTouch
by TwoGirlsDad on 2017/09/22 12:37
Received A SoundTouch speaker for Christmas, which was great because this was not something I would have bought for myself. But now that we have it, we really enjoy it. The speaker has been very reliable, and I enjoy being able to listen to more variety than our over the air radio provides. The software on the iPad and iPhone works very well. I would say better, no, much better than average. Occasionally the software will update and every update has been successful. This is the type of product I enjoy using. Which is to say, I do not need to mess around with the configurations. Once it is set up, it is set up and good to go.
WiFi
by Shelly•Ann on 2019/02/14 21:11
Don’t bother with this app. The app says speakers need updating every time you open the app. Then the speaker signal won’t connect to your device, so you spend 30+ minutes trying to get them connected. Once they connect, for me, they won’t pick up a signal to play anything. Tried contacting support when my speakers wouldn’t update- what a joke! I spent the first 20 minutes with Marvin walking me through steps to connect the speakers to my device, which I said at the beginning they were connected. So then he decided that I just needed to wait out the update that wouldn’t budge. 24 hours later it updated. Now I can’t get my device to stay connected to the speakers or a signal to actually play music. But my speakers updated 3 times... maybe if I restart the app I can update the speakers again! So glad we have this expensive giant electronic paperweight and useless app
Very buggy app :(
by Pilla88 on 2018/07/18 05:05
I have SoundTouch 300 along with the Acoustimass 300 and the Virtually Invisible 300 rear surround speakers. Almost every day I have to plug out my wife router and the SoundTouch speaker in order to listen internet radio. I m so tired using this junk. I paid so much money for this equipment but it’s useless. Sound is great when it works but if it doesn’t work how can I enjoy with it. I m guessing there is some connectivity issue between speaker and wifi router. How could this issue became unresolvable I don’t understand, this supposed to be highest priority if Bose cares their products reputation. FYI- error codes I m getting are mostly (1025, 4101) I hope Bose will pay attention to this issue
Fantastic app....when it’s working properly
by bose fan 1983 on 2019/04/27 23:19
Bose has a clean app with all the basic needs covered. Wish there was just a way to keep the WiFi connection enabled all the time. I am Frustrated with having to set up the app more often lately as it loses connection to my Bose SoundTouch 300 sound bar. It seems to take about 20 mins or so to finally get back on to normal functionality. There is no answer or “true fix” for this either as Bose claims it’s a hardware issue. All that aside the app is actually easy to use and navigate. Clean interface as well. Some custom features would be useful like skipping ahead in the current song. Aldo would like a feature to create playlists on the app directly. Maybe this is a license thing but all else seems to be unremarkable.
Amazing sound and ease of use!!
by Steelhdr on 2019/11/13 19:07
I purchased the Bose SoundTouch 30 to replace the old surround sound system I had in my office. I use it for gaming and music. I knew it would have great sound because it is a Bose, but I didn’t know it would sound as good or better than my current home theater system. I placed it in front of my entertainment center to play music for an event because the surround system is more difficult to play music from my iPhone. Everyone was shocked at the depth and quality of the sound it produced. My surround sound system is a recent denon receiver with Boston Accoustics speakers and a klipsch 12” subwoofer. The Bose SoundTouch 30 has better highs, midrange, and sub!
Excellent product, decent app
by musus on 2017/08/12 22:51
The Bose sound touch is an excellent product. Great highs & lows, easy setup, and overall great room-filling sound. The app is not revolutionary, but it gets the job done. It makes the setup a bit easier. You set a preset by dragging & dropping a station to one of the preset numbers. Those numbers match the hardware buttons on the unit. I have had some of the same issues that other users have reported where occasionally I'll start the app on my iPhone 6S & it'll say it can't find the stereo, even though both my phone & the stereo are connected via the same wifi network. I've tested this extensively by turning off the cell phone radio on my phone, only having wifi enabled, confirming I can surf the Internet, while music is playing on the stereo. It seems that when my phone has issues finding the stereo, my wife's iPhone7 doesn't have any issues connecting. I suspect a bug with AirPlay, but I've never encountered this issue with other products (like our AirPlay printer). Rebooting the stereo almost always fixes the problem. We use the stereo daily. It's the best addition to our house.
So far
by chef steven Y on 2018/10/01 13:34
Good so far. I know it's not the app but when music is playing on a surround it would be nice to see a countdown and the picture of what's playing to move. Even if it just from one side to the other like iTunes. I know with new LCD/led tv burn in is nonexistent but some movement for "the just in case". Also with a surround being able to see my presets on the tv screen would be nice Would take the guess work out of it and if a device is not handy. Also a volume number would be nice. Pressing up or down on an iPhone moves the volume 3-4 times. Same with the slide. Maybe a plus or minus. So if u start at 10 and want to go to 8, nope sorry you get 7 or go up from there you get 11. Just a little tweak!!!??
SoundTouch 130 should get 5 stars, if
by WinTrack on 2017/08/31 00:02
1. If the user manual is not as confusing. It does never mentioned that the AUX HDMI input is audio only. 2. The Optical, Coaxial, Analog and SIDE AUX inputs are very confusing. After I spent long time to find out that I have to set SIDE AUX to be audio input to accept Analog input. Analog Input is two RCA jacks labeled as R and L. If Bose updates the firmware to create one more selection for the SoundTouch/BlueTooth Button in the remote control, the problem is solved and I can use the SIDE AUX as head phone jack. I like the design and the sound is terrifically great. The system is very versatile. I am using it for my TV and Karaoke and VCR together. There is nothing in the market come close to this quality. I will change the rating to definitively 5 stars after Bose corrected the two problems about.
Rating Trends
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All Versions
4.0
101,361 total
 5
80,704
 4
15,180
 3
2,952
 2
673
 1
1,852
Current Version (26.0.1)
4.0
97,041 total
 5
77,748
 4
14,523
 3
2,784
 2
583
 1
1,403
Version History
More...
Keyword Volume Hits KEI Rank
controller
13.10
48
sound touch lite
0.00
13
speaker app
16.58
9
bose corporation
131
3
bose
208
3
boosie
0.00
2
sound touch
52.96
2
bose remote
46.91
2
1
bose sound
530
2
1
music sound touch
0.00
1
bose soundtouch
1.6 K
1
soundtube
198
1
soundtouch
104
1
shared
12.53
sonos controller
275
fourshared music
0.00
sonos controller for iphone
570
sonos app
542
4 shared music
0.00
4shared mobile
1.2 K