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Set up, manage, and control your google home, Google Nest, and Chromecast devices, plus thousands of connected home products like lights, cameras, thermostats, and more – all from the google home app. One view of your home. The Home tab gives you shortcuts for the things you do most, like playing music or dimming the lights when you want to start a movie. Control it all with just a tap – and get to the good stuff faster. The Feed tab highlights the most important events in your home all in one place. Here you’ll also find ways to get more out of your devices and improve your home setup. Create routines that allow you to turn on lights, check the weather, play the news, and more with one simple command. See all the active audio and video streams on all your home devices in one place, change their volumes, skip to the next track, or quickly change which speakers they’re playing from. Understand what’s going on at home with a glance. The google home app is designed to show you the status of your home and keep you up to date with what you missed. Check in on your home anytime and see a recap of recent events. You can also get a notification if something important happens while you’re away. Set up your Nest Wifi in minutes using the google home app. Manage your network from your mobile device. Run speed tests, set up a guest network, and easily share your Wi-Fi password with family and friends. Decide which devices to prioritize for faster speeds and use parental controls like Wi-Fi pause to manage online time for the kids. * Some products and features may not be available in all regions. Compatible devices required.
Routines don’t show up in other languages
by LemonDuB on 2021/01/20 21:12
There is just no way to change routine settings without setting my phone back to English. This is so awkward. Please fix it.
Horrible
by hawk it jimmy on 2021/01/20 21:08
I’ve reset and rebooted this device so many times and I still can’t connect to the internet, I think it’s time for the trash!!
Useless on iPad
by stsva on 2021/01/20 16:48
I can’t get it to connect to the Chromecast on my Samsung TV. The Google Home app on my Android phone connects to the Chromecast and works fine.
Hulu
by pataitie14 on 2021/01/20 14:35
Can’t play Hulu all of a sudden
No support for Nest Protect
by cb12999 on 2021/01/20 13:27
Google Home does not support its own product Nest Protect. This was a major investment and it doesn’t work with this app.
Chromecast connection failure
by TNSLP2TSO on 2021/01/20 05:46
I tried so many different methods to connect my rebooted Chromecast. But these devices aren’t meant to do what you’d like. Let’s see how long it takes for them to help me?
Great App
by 🧘🏽‍♀️🧘🏽‍♀️isa on 2021/01/20 03:03
Accessible and easy to use
Connection issues
by ig/ panxdulce on 2021/01/19 21:43
I have trouble keeping a connection to the WiFi when using my phone or whe bc trying to play music via Bluetooth since it does not play what I want. Lol I didn’t even pay for the product but I was let down lol :(
App to hard
by sody67 on 2021/01/19 20:48
Make more easy is to hard
Night mode issues
by tomtomrx on 2021/01/19 04:56
Changing time in night mode isn’t working...
Horrible!
by Shadow281141 on 2021/01/19 04:38
Absolutely Horrible!
App is good but has major issues
by Showdownx8Fo5 on 2021/01/19 00:49
This app has major issues.. you can’t delete devices and a ton of people have the same issues... here are 2 dozen people saying the same thing: Search on for the Reddit thread on Google “ Zombie Devices that can't be removed”
A must have
by BreLee1 on 2021/01/19 00:12
I love the convenience of using google home. It puts your tv, phone, weather, news, recipes and so much more right at hands. I don’t know how in the world I made it without it! Love, love, love it!
Dependable but now responsive in a timely manner
by Michael$$Maker on 2021/01/18 22:21
I can trust it to not crash and all is great but I wish it would have a quicker reaction from my input.
Troubleshooting instructions incorrect for WiFi.
by CONSUMER FOUNDATION on 2021/01/18 15:03
See above
It stops working 🙄
by avxoe on 2021/01/18 05:13
I have to keep resetting everything
Google
by waldo eyot on 2021/01/18 04:02
Cha cha cha , easy as 1,2,3
F*#%k google
by Gugyciyf on 2021/01/18 03:36
It is so hard to set it up it keeps asking for my google account 🤬🤬🤬🤬
Aplication
by agalcioa(95 on 2021/01/18 01:40
Malísimo
Google mini
by babybighips on 2021/01/18 00:27
I can’t find google mini In the google home app need link to new phone Google mini was there than it disappeared after felling to connect to new iPhone
Google fix app please
by 161johnnyv on 2021/01/17 22:52
I seem to always have trouble with my Google speakers through my Google home app even though my speakers are set up through my Wi-Fi correctly
Call home
by Shiredom on 2021/01/17 19:51
Stupid
Straight garbage
by littlek3000 on 2021/01/17 06:53
You’d think that google would know what their doing after 10 chrome casts. But nope, YouTube still doesn’t work, apps still change volume with the app closed, the chrome cast ultra is utter garbage. It’s a shame that I wasted more money on google because it’s not like their illegally selling my data for more money anyway. Screw google.
Selective memory
by HornedFrog327 on 2021/01/17 05:43
Google devices don’t coordinate. I can tell one device one thing and it will do it. But I tell the app the same thing and it acts like it’s never heard anything like it. It should all synchronize.
Horrible
by bruh i slay on 2021/01/17 05:14
I have tried multiple times to connect my Xbox and a smart light and it won’t add either of the devices
Dude
by grndbnbcdk do on 2021/01/17 03:02
I can’t get it to play a certain song like what I need to know
Worse than Trump!!!
by jesfacio on 2021/01/16 23:43
Completely useless app.
Constant issues with volume
by jj583838572 on 2021/01/16 20:05
The Google home app has trouble controlling the volume on devices. You can take an app and stream music and control the volume through that app, like Spotify, but at the same time you won’t be able to control the volume in the Google home app. You can find lots of threads online and it’s a long standing issue that Google seems to ignore. Controlling lights is usually pretty reliable and it seems more an issue with the CE by G light bulbs I use. Connecting to my Nest thermostats and SimpliSafe is very reliable.
Terrible
by susan3106j on 2021/01/16 18:59
Literally the worst reliability ... constantly drops connections between smart devices , assistant can’t control android TV , assistant doesn’t work with multiple GSuite accounts
Pandora never plays
by efchurdawdgki on 2021/01/16 18:15
Pandora shuffle never plays. Annoying.
Niceee gooodddd app
by rjfhfhhxbems on 2021/01/16 16:31
Very good app i use it in my room and my sisters room very good nice app
Worthless
by AlySchlobohm on 2021/01/16 16:01
You’ll spend most of your time redoing things constantly and it never works the way it’s supposed to, just like everything google does beyond email and search engines.
Can’t connect
by DonQuan718 on 2021/01/16 13:24
I cannot reconnect to a new WiFi network
Google Home app
by bsfkerpleeze on 2021/01/16 09:21
Our internet service provider changed our wifi connection and now Google Home app wants us to factory reset our iPhones so we can use my Google Chrome device. Not happening! That needs fixed without people having to factory reset their phones.
Y’all Broke it
by jMartich on 2021/01/15 02:42
Again. No routines working etc. SmartThings breaking. Alexa and MyCroft still Sync’d up and ready to rock. Keep up google. I use your product way more. But not for much longer if you keep breaking it.
Unlock the capabilities
by Jffssfhtexzz on 2021/01/15 01:47
Either do a competitive landscape to see what others do and you’re missing or stop being so controlling about what functionality and capabilities you allow your users to access. Simple things like triggers for automations are available in almost every other app but not Google. It’s like you are spoon feeding features and keeping everything locked down until you get it absolutely perfect in every way for every possible user before releasing the functionality. Definition of missing good enough chasing perfect and getting left behind by the competition as a result.
Current version doesn’t support Wi-Fi change
by Vellanki on 2021/01/14 22:05
App is not allowing to change the Wi-Fi network/password. We need to pair all the devices again.
Terrible setup instructions
by TucsonTech on 2021/01/14 21:06
Installed the app but it is not working and hitting “help” does nothing.
Bluetooth won’t work
by we.stay.fly on 2021/01/14 16:03
I set up my Bluetooth speaker to be the default Speaker for my google home. It disconnects at least 4 times a day. No problems with the speaker itself - brand new and connects to Bluetooth directly. It’s the google home app that SAYS it’s connected to the speaker but still plays music off my google home. And even resetting it, it will say “Something went wrong. Try again” every single time. It will work for a few hours and I’ll have to go through this process all over again. I looked through the help articles and it seems others are also having this problem also, to no avail.
The Volume Control Doesn't Work Half The Time
by icemanx90 on 2021/01/14 13:51
UPDATE: The rooms that show up when you click lights has the ON OFF buttons way too close to each other. I've accidently turned on the wrong lights so many times because the buttons are so close and so small. Everything is too small in this app. The app is great but I can't give more than 3 stars for an app that has the smallest volume control button I have ever seen in an app. I have to zoom into the screen to be able to change the volume using the iPhone accessibility for people with bad eye sight lol what a joke. Please change the slider to something more usable on mobile.
Not that great
by seriousabouttheword on 2021/01/14 13:49
It keeps crashing; and can’t recognize my WiFi password
Horrible
by TrumpWonB¡tch on 2021/01/14 05:51
Google is a lame tyrant. A child of engineers who’s only accomplishment in the last 4 years was to silence a majority of America.
Worst control app I’ve ever used
by Retherhoth on 2021/01/14 05:16
I’m not sure if the speakers are bad or if it’s mainly the app but this home app makes it even more frustrating to manage my speakers. I can’t update alarms or control the light on the speaker or the volume of the assistant and a few other annoying things. You’d think the app would be better by this point. It’s to the point where I’m about to switch to home pods from Apple. Edit: to the developer response: that solution doesn’t work and it’s the same thing that has been said in a forum already. It’s not helping and it’s frustrating that you can clearly see in just that conversation that so many people have this problem but you won’t fix it. How is this still happening??!
ANNOYING
by Strapherup on 2021/01/14 03:53
Im trying to set up my google home and it keeps saying to connect to the internet, I'm already connected to the internet so I was confused on why it was telling me this. I did the process over and over and over again. I am losing my patients with this thing!! I like Amazon Alexa better than this piece of junk!
Awful ui
by AHHY33T on 2021/01/14 02:18
Super clunky and overly difficult to do/find anything
WiFi Pause Feature no longer works
by Cancerchick1982 on 2021/01/13 17:22
Using the mesh WiFi and this app for pausing WiFi on kid devices WAS handy. Now it doesn’t appear to work. You hit “pause” next to the device on the list and it gives you a busy spinner then does not show it paused the device. However now the chromebook I was trying to pause cannot use the internet even though it is connected to the WiFi. I have rebooted the WiFi, the chromebook and even deleted and reinstalled this app and it still won’t let it use internet. It would be nice if I could roll back the app updates to the previous one that actually worked. Does Google not employ testers to test the updates before forcing them on paying customers?
Google strikes again!
by cdavenpo on 2021/01/13 13:59
Very convenient as Google always is! Enjoying. The only thing I wish for - is to be able to play the PBS APP as well as others. I don’t know if it’s user error or Google doesn’t accept it.
@
by sunshine_Ldog on 2021/01/13 02:44
#cashmeL8
Wow
by Sundance211 on 2021/01/12 23:04
In a day and age of such easy set up I am amazed of the complexity and unfriendly interface of this app.
Where is Chromecast?
by mac mcmac on 2021/01/12 21:49
Went on a trip with power off. Came back, and Chromecast no longer sends Disney to TV. Goggle Home had to be redone, and still no connection. Have cute google name in corner of screen but no way to access. Chromecast does not appear in Google Home... Yuk.
Every Breath You Take
by steve-of-indiana on 2021/01/12 07:25
Updated 2020-11-04 I have decided to give up on my Chromecast devices because of the insistence by this app that I allow it access to the GPS on my iPhone. I have repeatedly attempted to contact someone at Google without success to express my concerns about what I see as an invasion of my privacy. At this point my plans are to purchase new devices from another company that does not require what I view as an invasion of my privacy. In fairness to Google Home, it is not the only app that has this view but for me it is a deal killer, especially as I was able to configure my Chromecast devices for several years without providing this access. Updated 2020-08-10 I just tried using the Google Home App on my iPad (running iPadOS 13.6) & tried to reconfigure one of my Chromecast devices so I could put a TV in my garage workshop. It appears Google is still DEMANDING my location in order to setup Chromecast. I was hoping that since the Google Home App had recently been updated that their “Every Breath You Take” (a song about an obsessed ex-lover by The Police) had changed. Sadly it has not. Below is the feedback I sent Google via the Google Home App ==================== My location is NONE of your business! I am wanting to move a TV with a Chromecast unit to my garage. That area is served by a different router & to change routers on the Chromecast I have to use the Google Home app. The process of setting up a Chromecast has gotten progressively more invasive of my privacy over time. When I first purchased the devices I have, I could set them up by typing the code from the TV screen onto a web page on a computer. The current mechanism now requires the app be run on my phone with Location Services enabled. As initially I could setup my Chromecast devices without providing my location, this degree of invasive access is clearly unwarranted. I have ordered replacement streaming hardware from another company that does not have a “stalker” mentality. =================== If you place any value on your privacy you do not want the Chromecast or any other hardware that requires the Google Home App to configure. Updated 2020-05-28 Until tonight I had been fairly happy with the Chromecast devices & how the Chromecast ecosystem works as a whole. Granted, I was not happy about the change removing the ability to setup a Chromecast device using a computer (this was not a major issue but I tend to use whatever device is handy & did not appreciate the fact I can no longer use the keyboard on the computer in front of me but must unlock my iPhone or iPad & start the Google Home App.) I noticed a recent update to the Google Home App & either I missed the announcement or there was no notification, that now it requires Location Services to be enabled to to setup a Chromecast device. As I have had Chromecast devices for several years & have had to do the setup more than once, the requirement to provide location is unwanted. I will be looking into other means of sending video content to the TVs in my house & this will probably end my buying movies from the Google Play Store. If I am mistaken about the requirement for location services I welcome a correction from Google & I will amend this review.
Not Ready, Period
by NuZooReview on 2021/01/12 05:23
Horribly buggy. Missing menus, clicking on “save” receives the unhelpful response, “something went wrong, try again”. I tapped “save” 100 times and always got the error message... try again. I was so frustrated by this app I wanted to throw my phone at the window! I have a computer engineering degree. If you don’t, give up befor it gives you a heart attack from frustration. I expect ease of use from Google. This misses by a mile.
Outdoor cam
by sharon w b on 2021/01/12 01:38
I didn’t have any problem signing into my cam since I got it a year ago. For the last month I have not been able to sign on so my camera just sits there not being used. I ordered a trial for nest aware and I can’t use that. Can’t get any assistance from google either.
Bullied to upgrade from Nest to Google account.
by Iwantadog on 2021/01/12 00:06
I bought nest cameras and smoke alarms for the quality and ease of use. Since Google has bought Nest, setting up and using is almost impossible. Shame on you. I want a refund
Can’t install one device? Pathetic
by OldSoulRevving on 2021/01/11 09:17
Bought a chromecast, can only install it using this app (lame how I can’t do this using a laptop or computer or say... any other method on earth), follow all the instructions and the app can’t find my device. I factory reset it and tried everything. Pathetic.
Wasted potential
by NL Crush on 2021/01/11 06:42
Got Chromecast for free from Google so tried it out. Setup was fine but when I tried to use this app to connect to Chromecast it simply couldn’t find it. The app kept looping back to the “add a device” screen and nothing more after. I am a sr analyst with a masters degree and I build computers and set up virtual machines as a hobby so yea, 100% not user error on my end. Just a failed application. For the Google Devs: this app is embarrassingly bad. Roku is a full generation beyond you. Connecting YOUR app to YOUR equipment should take seconds...and should actually work. Additionally, we shouldn’t require third-party apps to use a remote for your system or pay a third party app to screen mirror from a smartphone. That kind of tech existed back in 2011 and still exceeded this garbage app. Give us a fully-functioning remote app and screen mirroring ability - for free - and maybe I will try this again some day. But hey, at least I got some free batteries out of the deal ;)
Hate this app
by cindy m 11 on 2021/01/11 01:21
Nest and Google home are somehow merging. Google Home is terrible.
If a device becomes unconnected to WiFi after initial setup up. It’s a pain to reconnect.
by Mr.YancusMcCrank on 2021/01/11 00:43
If you have to move device or unplug it, it won’t automatically reconnect through app. You have to uninstall the device and go through the setup again
Complicated
by Judiann on 2021/01/10 23:08
It is too complicated for me to understand. I did manage to get it set up and I am presently waging war with all the app information it wants.
Garbage
by BravoMike09 on 2021/01/10 22:25
I was forced to switch to this app from nest. Compared to the nest app, this app is total garbage. The user interface is not intuitive, and the functionality is severely reduced.
Never works
by Princess Knebel on 2021/01/10 18:24
Entirely frustrating. Each time we try to us this we spend about an hour trying. Then have to give up.
Excellent
by sadiepjm on 2021/01/10 14:34
Simple the best WiFi system I have had
google you’re a trillion dollar company do something
by concerned citizen xoxo on 2021/01/10 05:59
This app needs to be more intuitive, especially to restart
I hate the constant requests to upgrade!!!!!
by Pollardmchl on 2021/01/09 22:34
Please stop asking me to upgrade!!!!
Reboot!
by Loehrd on 2021/01/09 21:38
I keep having to set up. This thing is really not very helpful.
Does not connect!!!!
by Myownboss01 on 2021/01/09 20:24
Constantly trying to connect!!!!! My wifi is fine !!!! Every time i open the app it wont connect!!!!! Pain i the ---
Points
by rosebuddyroe on 2021/01/09 17:34
Not “easy” to install. No support on the weekends. Boo Hiss
Nest
by uwireme on 2021/01/09 14:52
I wish I could use the nest app for my google nest thermostat but can only use google home not as good
Buggy — WiFi controls are terrible
by Mr Flarp on 2021/01/09 03:51
Terrible app. WiFi controls don’t work. Google sent me a form email telling me to reset my cache and then asked if I want to update my review. Surprise... resetting my cache didn’t fix anything at all. The email asked me if I wanted to update my review. I am happy to do so. I can note say with authority that in addition to being a terrible app, the customer service is bad, too.
Don’t buy.
by sravya1234 on 2021/01/09 03:21
Poor Memory. Worst performance. Not even takes Reminders and remind me. Worst experience ever. I didn’t spent money for this device which doesn’t work at all. I tell one and it takes other reminders and says something new. Doesn’t say news or weather updates. Waste of ur money.
Cannot unlink or delete device
by A Mad Chemist on 2021/01/09 02:27
I have exactly one local device listed in Google Home - a new Sony Android TV. Unfortunately, every time I open the Spectrum TV app to look at the guide (while someone else is watching a show), it always starts to cast to this TV and interrupts what the other person is watching. For this reason I want to unlink this TV from my Google Home, but this app does not have a mechanism to do so. I wish I had never tried Google Home.
Return immediately
by billy honn on 2021/01/08 20:48
Don’t waste your money on a google home, it is by far the largest single mistake I have ever made. Return it as fast as you can and don’t even bother with the app.
Kinda lame
by Fireman Rick on 2021/01/08 14:51
It’s ok, you think with all the resources they have this should have been awesome.
Never works
by renitajenkins on 2021/01/07 22:48
Extremely disappointed. I have tried to set up google devices from this app multiple times and it has never worked once.
To much information
by balkema123 on 2021/01/07 18:01
Why do you need my google account so i can use chrome cast? It worked fine all by itself for years. I dont want it linked with my other things. Stop taking over the world. If i had an alternative i would drop google in a heartbeat
Can’t solve issues with connection
by donbeeetttteerrrr on 2021/01/07 17:04
I think it’s an accurate for Google home to say something is online and connected but then when I speak the command it says it’s unable. When it says it’s connected but it’s really not it’s very difficult to troubleshoot the issue
Can’t change night mode time!
by Nikwil89 on 2021/01/07 12:06
Not able to change night mode time from the preset 10pm to 6am. Are you going to fix this bug? It’s been over a week!!
Chromecast Weather
by Benjorman on 2021/01/07 04:16
Apparently the weather on chromecast being incorrect is an issue people have been having for years and google still hasn’t fixed it. I check every couple months to see if its correct which it never is and I google to see if someone has found a solution which no one has. Not that its a huge issue, or that I know anything about data science, but I feel like there’s possibly a simple solution to this or even just eliminate the option the broadcast the weather and I'd be less mad that it doesn’t work.
Review
by Last cent on 2021/01/07 03:59
Having a hard time figuring out how to operate.
Amazing but one thing
by rffcvbn on 2021/01/07 03:13
MY @pple music wont connect??
Better than the Android version
by asdfninethousand on 2021/01/07 02:11
The sliders are comfortable to use
Terrible
by B.Brain21 on 2021/01/07 00:58
Terrible app
Camera
by Mustang2008brian on 2021/01/07 00:21
Thanks work great best thing
No funciona disney+
by gibram25 on 2021/01/06 22:45
Funcionan Todas las plataformas de streaming menos disney+
new(?) update makes music hard to play
by wonyxung on 2021/01/06 19:52
I haven’t used this in a while, but I got Apple Music and decided to try it out on the Google Home mini. The new interface is not user friendly at all and Discover is useless...it’s hard to get the right song when using voice only so I used to always control it in the app but now it’s gone? Also it’s super hard to find what you want, you have to click through a bunch of things.
Unable to set a Nest Hub Max
by wingsparr on 2021/01/06 16:50
The app doesn’t match the video information sent to help set it up. There is no add+ icon in the app! VERY F...FRUSTRATING!
No Nest Protect integration?
by 1543!!hgg on 2021/01/06 13:46
Still no way to add Nest Protect smoke alarm to home app??
Okay
by ShawnyC0 on 2021/01/06 10:47
More for the google Assistant on Google Home speaker (think it’s the same as the app) The - hey google arbitrary activation should be customizable Hard to make and tailor reminders and meetings as quickly as Alexa (burn- cmon google) Wish it tied into g-suite Do also wish it could do more productivity tasks- could also read emails/mention emails or calls or announce meeting and reminders automatically/without excessive digging and pronginf t Alexa integration into ebooks and etc is top. Hope google can one up amazon by allowing all PDFs of computer and phone to be readable The worst is the multi-point queries or items that require multiple steps. Requires hey google next item, ad nauseum. For goodness sake Don’t use for any complex recipes. Will irritate you Default music player was Spotify and recognized my playlists but that disappears for some reason. So can be improved for certain. Pros it can be used as Bluetooth speaker Small The search is pretty good actually, can’t handle More than two or 3 word thing (or so ~ in complexity) Also don’t get me started on data mining and more ethically dubious things. Just some things I hope the developers or UI/UX team read. * Maybe wishful thinking but I’m pretty sure google has a crap ton of employees and subcontractors. Idk, but quit whining slackers. Get a real job like Apple Marketing. Guys and gals are pros. For sure.. Greetings/Farewell from the Valley.
Very confusing
by The 5 Oh! on 2021/01/06 06:45
Google is forcing nest users to use this app and it’s very difficult to navigate and manage my nest account from.
Will not work
by Puzzle rating on 2021/01/06 03:37
Signed up for 3 month free trial with iTunes music stopped working in 2 weeks
Devices setup not user friendly
by sumobros on 2021/01/06 00:11
Devices setup not user friendly
Was this app created by monkeys?
by TomWa on 2021/01/05 18:59
Totally, needlessly complicated and non-functional. Response from Foogle: “Restart your device.”
Cumbersome
by Zach sfbkggbi on 2021/01/05 14:20
Very disappointed in not only this app but all of my google products I have purchased. I bought an entire fleet of speakers, cameras, thermostats, etc. Some only connect to the nest app. Some only connect to they google home app. Some connect to both. Went with google due to the large amount of products offered thinking I could keep everything on one app. I got over that and moved on with my life. Well I got new internet last week... I am STILL trying to figure out how to set all my equipment back up. Help menu say “Go to connection settings” ... which is NO WJERE to be found. I have no factory rest 12 devices and starting from scratch and STILL can not successfully set this stuff back up. Being a share holder and strong believer in the alphabet company I can not express my level of disappointment enough in these products. Such a joke.
PASSWORD
by Thany P on 2021/01/05 11:32
Can we PLEASE get a password option for each room and profile, because I’m tired of family members hijacking my chromecast and changing my room name and chromecast name and thinking it’s funny. response: NO, you don’t “hear me” because it’s Annoying, and I am NOT the first or even the last to request a password option, so clearly you guys DON’T care like you say you do. It’s all just words to you. Why would you think it’s okay to set up different rooms without a password option is ridiculous when you should KNOW kids would do stuff like that. Logging in while someone is watching a movie and pausing it, or changing it. It’s aggravating because you can’t make it STOP!
Nest dont connect to wifi
by jessiGT on 2021/01/05 02:59
No help connecting to wifi
Nest Thermostat
by JJ90MuFaSa on 2021/01/05 02:29
The management for the Google Nest Thermostat leaves a lot to be desired. No schedule whatsoever and no suggested schedule. If this were “Google quality”, you would expect to see features that really helped the thermostat learn your schedule to maximize comfort while conserving maximum energy. Allow for custom schedules like the old Nest app. Create prompts for when user feels comfortable/uncomfortable and look for patterns to make suggestions.
Terrible
by Cla1326 on 2021/01/05 00:16
I am supposed to accept an invitation to join a Nest house. The invitation does not offer the option to accept or decline. What kind of programmer did this? Bad Google
Mrs
by mckward on 2021/01/04 21:00
Unable to get the security cameras to work with the screen monitor.
Nice message for ‘Call home’ option
by lh4ka on 2021/01/04 05:17
I like the message for when you dont have duo and your trying to use the ‘Call home’ option. 5 stars
Bring back the shopping list!
by CourtneyRules on 2020/06/20 14:54
Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
UI/UX terrible compare to Nest
by John C on 2020/01/26 15:26
I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
horrible.
by x__cande on 2020/06/25 23:53
the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
Hit and miss
by Saul661 on 2020/02/12 06:35
Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
You learn more by testing
by AthanasiaN on 2019/04/28 06:54
I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
Could be better.
by Bizadvizor on 2019/11/02 15:55
Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
Constant WiFi problems
by Cojak Lamone on 2020/09/03 18:05
The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
Horrible
by Justin Boucher 123 on 2020/11/01 17:00
As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
Google home keeps falling short
by Thejoshonator on 2019/01/25 02:21
Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
Violation of child privacy a real concern
by kahnpro on 2017/12/31 23:03
I bought the Google Home for a convenient and fun way to stay connected and try something new. Only after using it for two days did it dawn on me that everything my 5 year old was saying to it was being recorded and stored on Google servers. He loved it. “Hi Google” could have gone on for hours if I let it. I work in software development and decided to look further into where things stand with smart speakers and Child Online Privacy and Protection - COPPA (including the collection of children’s personal information, audio, video and images). Bottom line - I couldn’t find anything addressing it. Some concerns have been raised that might lead to legal action at some point, I also saw articles alluding to future patents that could make the listening tech even more invasive. Imagine ads targeting your kids based on conversations you’ve had with them at dinner. These have somehow been sold into millions of homes with a loophole. For now I decided retire the Google Home. I deleted the multiple voice recordings of my son that had been stored via the Google Home app and can only hope that they are permanently gone from Google servers too.
I love Google home
by Darkslayer24 on 2018/01/30 14:33
Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always
I love it.
by Carter Stingel on 2019/05/08 23:06
I have a Google Home Mini, Chromecast, & a Geeni/Merkury Innovations smart outlet. I use all three daily. I just have a few suggestions. 1) Night mode on Chromecast: Filters blue light when videos and other media are playing. In Ambient Mode, the screen turns black or dark gray [decided by the user] and displays the time. The feature could be scheduled like other Google Home nightmode-things. Would be really useful, since I use a Dynex TV in my room as my light source at night. It's also not HDMI-CEC compatible so I can't use Google Assistant to turn it on/off. 2) Action compatibility for IFTT: I know you can use Google Home as a trigger in IFTTT, but I haven't seen it as an action. Actions would include things like Broadcast, changing volume of Home devices, and controlling devices such as smart outlets, Chromecast-s, smart locks, and any other Home-compatible devices in your setup. That's all!
Google Home and its Hub is very beneficial!
by Sportstalker on 2019/01/23 20:34
Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
So far very confusing setup
by Flying Bryan on 2019/12/05 07:44
I have at my house, and one at my dads house. Almost impossible to set up in one day. The problem is it is going through growing pains. I sent invite to myself from his phone but it didn’t go through. So now I found using a old iPad I could log into his Home account and now invite myself as if I were him and now I am making some progress. And what is with the Nest cameras only allowing one camera before it has to see the last Co area to log on. Confusing I know, one camera was not working and it would not let the last camera to come on line. It took most of the day to figure out it was a bad camera on this app. Poor design on the log on. They could have easily had each camera or device log in on its own rather than rely on the last device logged in.
This app was absolutely terrible
by î. on 2020/07/31 03:22
A couple years ago I got my Google dock and I decided to connect it to my iPad and in the middle of connecting it I was connecting it to the Internet I connected it to my only Internet which was a private network it wasn’t public and it just wouldn’t connect I have perfect Wi-Fi there is absolutely nothing wrong with it I’ve been trying to connect it to my iPad for months and that’s the only thing it ever says it’s absolutely stupid and then I go look for help and then I see that it says it only works on iPhone 11’s plus which is absolutely stupid because not everybody has an iPhone 11 I only know one person who does and the app should I just expect everybody to have the newest iPhones and androids and then One time it worked but then it stops working it literally just stops it won’t do anything you want any press anything it’s just terrible I give this a one star won’t connect to the Internet works but then it stops working and when I go to the help menu it’s just useless one star review
We’re loving it!
by The "B" family on 2019/10/26 16:01
My husband and I have had our Chrome cast for a hot minute, and we absolutely love the fact since we don’t have a “smart” tv that now it feels as if we do have a “smart “tv with this awesome little device that is hooked up to our tv now.... Its extremely easy to use, especially if you do have kids, which we do, have a son who just moved out, but when he comes and visits us we can have FAMILY movie night and everyone can pick something on whatever app you have and play it from on of our Cell Phone’s!! I’m just so happy that we invested in the Chromecast, because eventually we may just get rid of Direct, all together!! The Chromecast, is kinda like our 2nd kid that we never had, but now it’s apart of our family forever and brings us joy and happiness in everyone’s life, thus far!! Thanks!!!
This is perfect
by Greeneggxxx on 2018/04/07 10:27
This is the best product that Google has ever made the assistant is wonderful she is what a assistant should be unlike Siri Siri is not a actual assistant it was very easy to set up once you connect the speaker to your account and you set up your routine and everything else you really do not need to go into the app I do not understand what these people are complaining about in adding users it’s really simple most of these people are complaining for nothing why would google let Apple Music be on its product if you won’t to use Apple Music with a speaker by the HomePod it is really easy to set alarms in delete alarms it’s nice to know about your day when you wake up and get the news it is also nice and wonderful to walk into your home and ask it to do what you want perfect product good job Google
App problems managing Nest Mesh Wifi
by Zkevlar on 2020/09/23 12:28
We used to have Google onHub for wifi and that app worked great so we upgraded to a mesh network but Google Home App is fraught with problems. Summary It has many great features but they don’t work effectively. We have the Google Home app managing our Google Nest mesh Wi-Fi network. We have had several problems with the app effectively managing the Wi-Fi. Setup Interface This is the one area that was well crafted. The user experience and ease of setup was great. All our mesh network was connected within less than 15 min. Managing WIFI We created a family group which you can pause for our children and set schedules. It won’t unpause their group even though it says it is not paused. It constantly kicks users off of the wifi and then locks you out even though you have the correct password you can’t reconnect. I’ve even had the app open copied the password from the app and pasted it and still said wrong password. Troubleshooting The FAQs and help don’t provide the answers we need. We even had a friend who manages wifi networks for a living try and help us. We expected more from Google. Sorry Google but we are just being honest. What’s next If we can’t get this fixed we will be returning the Nest Wifi and going with a different mesh network. We would be happy to talk to someone who can remedy this issue and help prevent these problems for other families.
Very Disappointed with this Google mini I just got for my early birthday present last month.
by graduwated on 2019/08/27 20:19
My boyfriend set up Google Mini but not all the way I downloaded the Google home mini app and then I found out I had to download the Google assistant app and then I had to download the Google Drive app. so I had to have 3 apps on my phone to work the Google mini completely and then it was working fine until I want to make personal phone calls and I said hey Google call this person and it said cannot find contact in phone and I called Google and I was on the phone with them for 3 hours. I reset the Google me unplugged it and still didn’t work. so I am returning them. I think Echo Dot is a lot better then Google home mini. At least my boyfriend gets his money back. Don’t buy Google mini unless you want three apps on your phone. Also it came with no instructions on how to set it up. you had to download google home app plus goal assistant plus Google Drive very disappointed it had 2 of them and they were on sale at the time.
Honestly... a little disappointed
by OsanLegend79 on 2019/04/19 03:07
I have been a Google fan boy for as long as I can remember. I used it over Yahoo back when it was a thing, I got into the Gmail BETA through invitation, and so on. Google was definitely my choice with smart home tech, but now I finally have a grievance. The app continues to forget my routines. The devices apparently don’t recognize bulbs or routines, nor do they refer me by name anymore. Good morning is supposed to give me the time, weather, commuting information, and stuff on my calendar... but it just says hi here’s the time. Options disappear sometimes, requiring a refresh or app reload. I’m sorry, but continuously factory resetting my devices, and re-configuring things in the app over and over is not an excusable fix... that doesn’t fly in my work as a programmer, it shouldn’t fly here. You can have more stars when you implement a real solution, not the new version of “have you tried turning it off and on again”
Absolutely Terrible
by JustinOmaha on 2020/10/13 02:30
*Update: I just upgraded my Google WiFi points to Nest WiFi points, and the experience was unbelievably awful. It took me over two hours to get two brand new points connected by trying the craziest combos of network resets, power cycles, app force closes, manually changing WiFi networks, etc, to get them to work. Their phone support was experiencing difficulties during regular business hours, so I had to figure it out myself. The Nest experience was always so easy and seamless. This Google Home experience is the exact opposite, and I can’t recommend it to my non-techy family/friends/co-workers. And that’s a shame, because the products are great once they’re set up. *Original Post: I purchased a Nest Home Hub to replace my old Echo Show. I placed it in my kitchen, where I have two other Google Home speakers/devices. After googling/testing multiple solutions, I cannot figure out how to get all three speakers to play music via a voice command. I’ve tried to rename devices, groups, and rooms. In the end, the Hub chooses to play on “Kitchen Left.” I can add the other speakers through the hub, but not the app. When I go to the media tab in the app, while playing music on all speakers, it crashes. At this point, I’m thinking about ditching all of my Google Home devices (except Nest cams) and go all with Echos. It pains me to say this, because I’m a huge Google fan. This app and their devices are just not where they need to be unfortunately.
Great for selling your privacy
by Noonc on 2020/06/23 22:50
This is a great app for selling your privacy. At no cost to you except for the cost of buying a Chromecast, Google is happy to let you setup and use that Chromecast for the minor inconvenience of telling it exactly where you are at all times. We’ll tell you we need your exact location to make it *easier* for you to setup your Chromecast. (Because that’s how wifi works, right? It need a GPS signal and Bluetooth?). You’ll glance around for another option on the app then mindlessly click okay when you realize Google isn’t really asking you your permission. They’re telling you if you want to use the product you just bought from them that has nothing to do with location or where you are, you’ll need to give them your location. Oh also if you could logon so we could associate your specific viewing taste with all the other data we have on you including your apps, contacts, calendars, emails, and search history, that would be nifty too!
MAJOR PRIVACY ISSUE
by Austin_C. on 2019/11/08 08:21
I would give this app a 5 star rating but I'm giving it a 2 star rating because the privacy controls are so awful. Everybody can cast to my device on my wifi network. They can see and control everything and the list goes on and on how poor the privacy is with Chromecast. Where the hell are the privacy settings? This is a rather personal and invasive casting system and I have a roommate. It's creepily uncomfortable to have this much access to each other's devices and casting experiences not to mention being able to cast on each other's devices. It would be ok if we allowed it from another account/device on the same WiFi network but not providing an option is another capitalism decision that invades privacy. It's time for this privacy mess to end Google please cut it out and privatize your services. Eventually nobody will use them if privacy isn't equivalent to others working on enhancing encryption.
Lack of Static IP Support Is A Bummer
by _Vices_ on 2019/08/02 03:58
The app itself is pretty good, but as my review title says, the inability to enter a static IP address, subnet mask, router address, and DNS address via the app and have it applied to your devices like a Chromecast stick is a bummer. To provide some context, I have the DHCP server on my router disabled because it causes a myriad of issues with other devices on my network, meaning I have to go and add an IP address, subnet mask, the router addess, and DNS address to all devices connected to my router. And in looking how to do so for my 1st Gen Chromecast, I learned that people with the DHCP server on their router disabled are more or less out of luck. Given that this same problem does not seem to exist on other streaming devices (e.g. Apple TV 4k allows you to add them from the app and have the settings applied to the device), it seems likely I will be shopping for a new streaming device and getting rid of this app.
Reliable, easy and works as advertised!
by DonKurtz on 2019/11/05 23:52
I have a flat screen TV but it isn’t a “smart” TV. The Google Home app allows me to select from my phone what I want to stream from our WiFi using our Chromecast device plugged into the TV. While a video is streaming I can use other apps on my iPhone. I have already recommended it to other people, we added my daughter’s phone using the Google Home app in about 10 seconds so she can use the Chromecast whenever she wants. A few days after writing the above review I was unable to connect to my WiFi either Chromecast, I called customer service and they said that they were already working on the problem and two days later the problem is fixed!!! I can’t ask more from a product all the way around!
Scam! Apple and Google are scamming people
by Mac_1010 on 2019/03/14 11:09
It’s clear that the Google home mini and the Google home app have innumerable issues. If you look at the most recent reviews 80% of them are one star. Yet Apple ranked this horrible app at 4.4. (They also get paid millions of dollars from Google to keep google as their default search so I am sure they are helping google with reviews). The five star reviews are obviously spam because no one explains why they actually like the app. All of the one star reviews give details on why this app is horrible. It is not even reliable with Google services like the home speaker and music play. This type of thing will be revealed later, these companies are scamming everyone just to gather your information and resell it. I have called Google about the problems with the home speaker and this app and all they want to do is record my information to link it to my accounts they offer no help whatsoever. Our world is headed into a dangerous place.
It’s like Google isn’t even trying to compete
by DApple50000 on 2018/02/26 05:12
With two Google Home Minis, Google Wi-Fi, a Google chromecast, Vizio chromecast TV, and two Vizio chromecast sound bars, you would think I’d be all in on the Google Home ecosystem. But it’s a disaster. 1. Chromecasting is hit-or-miss. Often times I have to disconnect and reconnect from my speakers more than once to get them to actually play. 2. Saying ‘ok Google play <whatever artist> on the living room speaker” Always plays it on the living room TV even though I’ve renamed the living room TV to ‘big TV’ to remove any possible confusion and my living room speaker (Vizio sound bar) is named ‘living room speaker’. I want to listen to music, not have a bright 75” screen on just to show album art from Google Play. 3. If I chromecast music from Google Play Music on my iPhone (because the Google Home Mini is too stupid to do it, see #2 above), and then I ask the Google Home Mini to stop the music playing on the living room speaker, the mini tells me nothing is playing on the living room speaker. 4. Even though Siri and Alexa recognize commands like ‘turn off the downstairs lights’, Google Home Mini tells me “I’m sorry I don’t know how to do that” so I have to tell it room by room which lights to turn off. Google Home is by far the dumbest of the three home voice assistants for media and home automation and this app is the weakest of the bunch.
Good platform annoying controls.
by Nick Prenom on 2018/03/29 18:22
I have two home minis and a standard home. They work well for new tech. You must be very precise all the time to get what you want completed. Google makes it hard to access pandora playlists, and often assumes the playlist doesn’t exist redirecting you to google play. When using a Chromecast google will only use primary account not secondary for Netflix through voice commands even if you try to specify. The mobile app site reminds me of something blackberry would have made, in that the action windows use slide feature way too much. All in all love the system and can’t wait for improvements. Puts Alexa and Siri to shame. Would love voice choices in the future. Morgan Freeman? Danny DeVito? Liz Hurley? Judy Dench? Someone’s gotta be bored enough to sit through voice programming.
Okay when it works
by yesimafan on 2020/09/26 13:01
Half the time it doesn’t know it’s connected to my WiFi, even while it’s playing the music I’m casting from my phone. This means I can’t use my phone to control the volume or skip songs or anything. Very annoying. When it does work, it takes a while for it to “see” that it is connected and then longer to show you the device control screen, so if you want to quickly lower the volume, you have to race over to the google mini and hit the button or yell at the thing, “hey google, lower!” The benefit of hitting the button or using the app (if it’s working) is that you don’t miss any of the song. When you say “hey google,” it keeps playing the song even though you can’t hear it, so you miss like 10 seconds of it, which I dislike. When you can use the app, it’s just like a volume knob, so the song plays continuously. I wish it worked more consistently and seamlessly.
Missing key features
by bdavidson on 2019/05/15 08:05
I really enjoy the redesign. I’ve never used Google Home before but I know there was a redesign to integrate the Nest products. I love the ability to create rooms and group the items together for those rooms. But, one of the key features in my opinion is missing from the Nest thermostat. The ability to see outside temperature. I use that information to decide what I am going to set my thermostat to. I know if it’s 68° outside that I can change my thermostat from 72° to 68° and not feel as if I’m going to be charged a heck of a lot of money from the power company. I also utilize Amazon’s Echo Dot’s throughout my home. I’m fearful that they will loose the ability to control Nest devices after August. I contacted Nest directly and they were very careful to say “we do not foresee that being an issue”. Which indicates to me that they chose their words carefully regarding that topic.
Wish alarms were more physically accessible
by Hxryjkohcdeg on 2020/02/18 16:27
I love my google home but I wish the app was a little easier to navigate, especially when setting alarms. My google home always understands me when I want to set an alarm and she repeats exactly what I asked for. But, sometimes when I ask her to play a specific song to wake me up, she confirms that she’ll play the correct song at the correct time but come next morning all I get is an alarm tone and not the song I asked for. In the Alexa app, it’s easy to view all alarms, the times they’re set for, and the song that will play. I wish this was available for the google app. The current alarm screen is useless and difficult to get to. It only shows the time the alarm is set and you can’t edit it from the screen which would be nice in times when my google home doesn’t seem to do what I ask.
Improvement in phillip hue support suggestion
by Pin_K on 2020/11/08 04:50
After 4-5 years of using google home, I have run into these improvement opportunities daily. Google home is great for controlling phillip hue lights. In fact, it’s the smart home device that I use most consistently. However, there are glitches in the support regarding when I refer to a specific room or light. For example, Google home sometimes does not register “light 6” aka our “bathroom light” when I give the command to turn it on, sometimes multiple times. Other times google home only works if I phrase it as “turn light 6 on” while other times it only takes “turns bathroom on.”This can lead to a shouting battle between me and the google home. Lol Besides that error, the improvement suggestion I have is to have the “keep only (light/room name here) on” command, which should only keep the light/light group mentioned on and turn all other lights off. This would be very convenient as I currently have to give four to five commands every time in order get only the room that I want to be on while turning the rest off. As a long-time customer and user, I am hoping that google will make these changes to improve this product. Regards, CL
Good Start, Needs to be More Intuitive
by Sc wahoo on 2017/08/23 23:17
Google has done a very good job at starting their home automation system based upon the Home app and their chrome in Chromecast dongles. By aggressively adding industry partners, Google home will quickly become the dominant system, I have no doubt. One can almost do everything via voice with Google Home, which is truly amazing that this is possible in less than one year from launch. There is a bit of additional user interface improvement that can be done in the app, particularly as it relates to interfacing with other systems. No doubt this will come in the near future, for now it takes a little bit of technical know-how and trial and error to get things to work correctly. While this is not a large challenge for experienced computer users, for older or less savvy users it will become problematic.
Alarm clock
by Kassi11789 on 2019/01/30 08:28
Ok. I have been using chrome cast for years now. Never had an issue. I upgraded my phone to an iPhone X back in September and have had so much trouble with my alarm not going off! It has made me late several times and I’ve missed things all together because of it. I tried every thing I could think of to fix it. Tonight it finally clicked. When my phone is casting to my chromecast the alarm DOES NOT go off! It shows on the phone but makes no sound. What in the world?! I also can not watch videos or listen to anything on my phone. It plays a second and then stops until I disconnect from the device. That is nuts! So now I’m having to use an iPad to turn on the chromecast and my iPhone for the alarm. Which is really inconvenient! There has to be a solution for this! I rely on tv white noise to help me sleep due to anxiety and having to have multiple devices just to insure my alarm goes off is nuts!
Reboot needed constantly
by Amarantha10 on 2018/06/13 02:29
The connection between my Chromecast and phone drops constantly. Sometimes I need to unplug and replug my Chromecast multiple times while watching the same program because I can no longer control the show using my phone (which is the purpose of a Chromecast). When it loses the connection, my Google Home app tells me I have no registered devices. However, in a very creepy fashion, my Chromecast will continue to stream the show on my TV even though I no longer have any control over the show from my phone. More than once, I’ve turned off my TV after having lost the connection on my phone only to discover the next day that I’ve now “watched” an entire season of a show because my Chromecast kept streaming it while I was away. The idea of it is brilliant. The execution is horrible. The “Rise of the Machines” way it starts streaming shows I can no longer control is ... well, in short, it’s the opposite of what I want.
Sharing is fun
by nicknames are cheap on 2019/03/25 05:40
I have had a great time this week learning the privacy and security settings in the Google settings. The capacious and easy to navigate menu has some very important or perhaps most important control settings to utilize in Google Home experience. I saw the Drive, photo app, Home Wifi network app and see you are well positioned for the waves of development heading straight to the smart home appliances and utilities , the next big American retail market in potential dollar volume and a developer Wild West but we’ll surely see this getting consolidated and streamlined soon if I know my Google I have been with since it was just a wee officious Oracle! I pinched that from Yahoo in case you don’t remember or weren’t born yet when it was news! Lol thanks...
Easy setup
by Cauffman97 on 2019/07/06 19:43
Connect other devices such as Nest and Hue easily. Just choose set up or add device from inside Google Home app while you are setting up your “home” then search for your product. (Be sure your product is already set up and in use with its own account) I have a Nest thermostat and camera and a Phillips Hue Bridge and 6 lights. Once you see your product(s) simply select it, and the Google app will automatically bring you to the log in page for that device. Log in to your account, agree to allow Google to access the device/product and it instantly adds the product/devices to the Google Home you are setting up. Now just delegate which rooms they belong to in your Google Home and it’s good to go!
Works but error and bug...
by ambiex3x on 2020/06/09 02:32
Works great but it seems like it has a bug because the google hub max will not work on the google app but on the google hub max itself it shows it’s linked.. on the google app it says it’s not linked and won’t even if I try and it shows the hub max in the kitchen but I cannot control anything to the max from the google app for some reason.. the google hub in the bedroom works fine but the google hub max will not work on the app for some reason.. seems like a bug.. I keep trying to connect my account but it shows error and will not connect or show that it’s connected on the google app.. the google hub max shows it’s connected to my google account just fine so that’s really weird. All the other google things are working fine and everything is on the same WiFi and everything is the same but the google hub max just will not operate on the google app.
Inconvenient to Set Up
by I_Dont_Write_Many_Reviews on 2019/09/22 15:47
I love the products this app manages and have a ton of them, but the app lacks simplicity and functionality. The setup process is individualized for each device, and if you change your wifi password, you're in for a lot of work. The app requires you type in the password for the wifi for each device in your home. For someone who likes to really personalize audio, the eq setting should be quite a bit more advanced. I should also be able to play audio on multiple devices at a time. Love the app and love the product itself, but it’s not quite there. Would really like to see a whole-house audio management system, and building in actions based on camera movement would be fantastic as well. I’d like to walk into my home and my front door camera recognizes I’m home and turns lights, TV, and music on.
Google home hub review
by slynneash on 2020/05/18 14:22
I use Google home for my 92 year old father who is in an assisted living facility. It has been a God send with this Corona virus going on as we cannot visit him. He has dementia and had to learn how to answer the phone, which he did. I wish there was a way to turn up the volume remotely from my phone. Sometimes he accidentally pushes the do not disturb button or turns down the volume and does not know how to turn it back up. I then have to wait until his caretaker comes to fix it. It would be nice if I could control the home unit from my phone remotely to do this. I am thankful for the Google home hub. I have been able to stay as connected with my dad as possible during such a difficult time. Thank you!
What Happened???
by Clr4tkof on 2020/04/20 01:53
This was a great app for shopping and other lists. Then the selectable icon at the bottom of the home page that took you to the shopping lists was removed. This forces you to go to the settings then scroll to get down toward bottom to lists. So now after having to do this for months, the app is now glitched so you can’t get to any other lists unless you change them to your primary. Then you have to change your shopping list back to the primary when your done. Totally silly. You had a great setup that made it totally quick to get to shopping list and it was easy to manipulate. Now it’s aggravating. And don’t get me started on the Google Assistant for shopping list. That’s about as non-user friendly as you can get. You try do move an item and it deletes it instead. Totally stupid. Just fix the google home so you can switch easily between lists and put the selectable icon back on the bottom of the main page.
Wasted potential
by NL Crush on 2021/01/11 06:42
Got Chromecast for free from Google so tried it out. Setup was fine but when I tried to use this app to connect to Chromecast it simply couldn’t find it. The app kept looping back to the “add a device” screen and nothing more after. I am a sr analyst with a masters degree and I build computers and set up virtual machines as a hobby so yea, 100% not user error on my end. Just a failed application. For the Google Devs: this app is embarrassingly bad. Roku is a full generation beyond you. Connecting YOUR app to YOUR equipment should take seconds...and should actually work. Additionally, we shouldn’t require third-party apps to use a remote for your system or pay a third party app to screen mirror from a smartphone. That kind of tech existed back in 2011 and still exceeded this garbage app. Give us a fully-functioning remote app and screen mirroring ability - for free - and maybe I will try this again some day. But hey, at least I got some free batteries out of the deal ;)
Migration from the Nest to the Google Account then to the Google home is the worst
by delano d on 2020/01/09 02:21
This is the worst!!!! The telephone customer service reps do not know how to help you! The directions on the Nest, Goggle account and Google Home do not explain clearly the process. Google and Nest assume you that the consumer wants one account that is shared with full access to ALL your family members....NOT!!! The step of going from Nest to google account should be eliminated!!! Instead Google should have to go directly to google home. Then goggle should explain the differences of sharing an email account for google home or creating a new google email account. Plus, removing the password link access in google was a disappointment. I allow usage of my hello doorbell for family members and guest when visiting my home especially if I am not there. Removing the password link is not ideal or having different levels of access for viewing the history video is also a disappointment.
Chrome cast connection issues
by Equipo Tigre on 2020/10/28 06:22
Anybody else having issues casting to the chrome cast lately? Mine just stopped being able to receive casts out of nowhere. We thought it might have finally just died, so we used it as an excuse to get the new Google tv chromecast. Love the interface and everything else, but we’re still having trouble casting. Now we know it’s not the chromecast since we just got the new one and it’s still not working. Similar issue as others I’ve read: keeps telling me to make sure everything is on the same wifi and that the local network security is enabled. Yes to all of those things, but Google home still can’t connect to our new chromecast. Can’t even find it. Not sure if it’s an update that’s needed or what. We love using it all, so please figure out what’s going and patch it up!
Goodbye personal info
by Btd 5 lover😜 on 2018/12/28 06:37
So first, I have a defective model, so as of now I am incapable to give a full depth review. But even with as far as I got I can say that the amount of personal info you must give up in order for the app to have full functionality is a little creepy. For example, it asks you if it’s ok to record you AT ALL TIMES in order to “recognize your voice better”. If this doesn’t sound shady enough, google blocks basic essentials irrelevant to voice recording in order for you to have to let them listen to you all day. It also asks for your address and current location at all times for “weather”, but you only really need what city you live in and google home shouldn’t leave your house. It’s all just one big scam so google can force you to let them know everything about you so they can sell all your personal info to advertisers. But if you don’t mind any of that then sure, its pretty cool.
Where do I start
by sunni johnson on 2018/11/04 05:47
There are many complaints I have for this Google home. Although, I do want to say I relatively very much enjoy the Google home but these complaints make it harder for me to 100% enjoy it For one, whenever I try to call someone I will click on a contact and it will go back to the home back. When I ask them to call “Dad” they say they can’t find that contact, yet I scroll down and find it . My second complaint is the alarm. You see, I feel as if Google home should be able to multi task. If I want to play music I still want my alarm to go off it won’t and I won’t ever hear it. Why is it mute? This really annoys me because this was one of the main reasons I bought the google home was because I thought it would have this ability. My third complaint is how I can’t ask a question on top of the question I just asked. Does google home have no history? Also how do I access my gmail on it or is that not possible (preferably ymail) Another one of my questions is whenever I asked google to use calculator nothing happens. ?????? bubbles just appear and then they go away. THIS FRUSTRATES ME!! why does this happen?? overall, this really does disappoint me which is why i decided to get the google home a 3.
I LOVE MY Google Home!!!
by Shelleatkins on 2019/07/28 23:29
My relative has an Alexa and she has so many problems with it! It can’t even play a specific song or make a phone call with out messing up. And a lot of the time when we aren’t even addressing the Alexa it starts involving itself in out convos. Very strange! It listens when we don’t even ask it to. But I can almost always depend on My Google Home when I ask for something. She was impressed and I think she maybe switching over!! 🥰Thank you for such a wonderful device!!!!I also bought the mini for my brother. He loves it!! Keep improving them and making new cute things for me to buy and add to our family/home of Google items!! Sincerely Y’all!, Celeste Atkins from Ingleside Texas!
Remember back when your Chromecast just simply ‘worked?’
by Aquilaprime on 2019/06/29 02:39
Not sure why Google decided to complicate things. My first Chromecast just worked within minutes out of the box, but those days are gone. Be prepared to enter an endless loop of your phone/tablet NOT being able to connect to a device that is literally 5-10 ft away from your WiFi. You’ll be told to switch to 2.4ghz and then back to 5. You’ll be told it’s your router or your phone of your walls, all of which were not a factor with your original device. And when it sometimes DOES work, you won’t be able to use anywhere near the amount of casting apps that you used to. It almost feels as if they are sabotaging the experience for Apple users ... although my son’s Samsung faired no better. Utter garbage. At least give us a persistent ability to cast to a nearby device (via PIN) when this app fails to get its ‘home’ in order.
Horrible app
by jmur85 on 2019/12/07 22:14
I just purchased the Google Nest Learning Tstat and Google Nest Protect. Everything works perfect on the Nest app! I wanted my husband to have control from his phone as well. In order to add him to our home Google forced me to download this app. I don’t understand why. The Nest app is far more superior to this app! First and foremost - you can’t even link the Nest Protect (battery version) to this app. The tstat did link but I only can turn the temperature up and down. You can’t see the humidity, can’t see or change the schedule, can’t see the outdoor temp, can’t control the modes and have no way to adjust the other functions on the tstat at the wall. It also supposedly should connect other smart items. I have LIFX bulbs. Those will not connect unless I have Google Assistant. Thank you Google for wasting my time. I’ll be deleting your app now as it literally serves no function other than adding another user to the home.
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Description
Set up, manage, and control your google home, Google Nest, and Chromecast devices, plus thousands of connected home products like lights, cameras, thermostats, and more – all from the google home app. One view of your home. The Home tab gives you shortcuts for the things you do most, like playing music or dimming the lights when you want to start a movie. Control it all with just a tap – and get to the good stuff faster. The Feed tab highlights the most important events in your home all in one place. Here you’ll also find ways to get more out of your devices and improve your home setup. Create routines that allow you to turn on lights, check the weather, play the news, and more with one simple command. See all the active audio and video streams on all your home devices in one place, change their volumes, skip to the next track, or quickly change which speakers they’re playing from. Understand what’s going on at home with a glance. The google home app is designed to show you the status of your home and keep you up to date with what you missed. Check in on your home anytime and see a recap of recent events. You can also get a notification if something important happens while you’re away. Set up your Nest Wifi in minutes using the google home app. Manage your network from your mobile device. Run speed tests, set up a guest network, and easily share your Wi-Fi password with family and friends. Decide which devices to prioritize for faster speeds and use parental controls like Wi-Fi pause to manage online time for the kids. * Some products and features may not be available in all regions. Compatible devices required.
Routines don’t show up in other languages
by LemonDuB on 2021/01/20 21:12
There is just no way to change routine settings without setting my phone back to English. This is so awkward. Please fix it.
Horrible
by hawk it jimmy on 2021/01/20 21:08
I’ve reset and rebooted this device so many times and I still can’t connect to the internet, I think it’s time for the trash!!
Useless on iPad
by stsva on 2021/01/20 16:48
I can’t get it to connect to the Chromecast on my Samsung TV. The Google Home app on my Android phone connects to the Chromecast and works fine.
Hulu
by pataitie14 on 2021/01/20 14:35
Can’t play Hulu all of a sudden
No support for Nest Protect
by cb12999 on 2021/01/20 13:27
Google Home does not support its own product Nest Protect. This was a major investment and it doesn’t work with this app.
Chromecast connection failure
by TNSLP2TSO on 2021/01/20 05:46
I tried so many different methods to connect my rebooted Chromecast. But these devices aren’t meant to do what you’d like. Let’s see how long it takes for them to help me?
Great App
by 🧘🏽‍♀️🧘🏽‍♀️isa on 2021/01/20 03:03
Accessible and easy to use
Connection issues
by ig/ panxdulce on 2021/01/19 21:43
I have trouble keeping a connection to the WiFi when using my phone or whe bc trying to play music via Bluetooth since it does not play what I want. Lol I didn’t even pay for the product but I was let down lol :(
App to hard
by sody67 on 2021/01/19 20:48
Make more easy is to hard
Night mode issues
by tomtomrx on 2021/01/19 04:56
Changing time in night mode isn’t working...
Horrible!
by Shadow281141 on 2021/01/19 04:38
Absolutely Horrible!
App is good but has major issues
by Showdownx8Fo5 on 2021/01/19 00:49
This app has major issues.. you can’t delete devices and a ton of people have the same issues... here are 2 dozen people saying the same thing: Search on for the Reddit thread on Google “ Zombie Devices that can't be removed”
A must have
by BreLee1 on 2021/01/19 00:12
I love the convenience of using google home. It puts your tv, phone, weather, news, recipes and so much more right at hands. I don’t know how in the world I made it without it! Love, love, love it!
Dependable but now responsive in a timely manner
by Michael$$Maker on 2021/01/18 22:21
I can trust it to not crash and all is great but I wish it would have a quicker reaction from my input.
Troubleshooting instructions incorrect for WiFi.
by CONSUMER FOUNDATION on 2021/01/18 15:03
See above
It stops working 🙄
by avxoe on 2021/01/18 05:13
I have to keep resetting everything
Google
by waldo eyot on 2021/01/18 04:02
Cha cha cha , easy as 1,2,3
F*#%k google
by Gugyciyf on 2021/01/18 03:36
It is so hard to set it up it keeps asking for my google account 🤬🤬🤬🤬
Aplication
by agalcioa(95 on 2021/01/18 01:40
Malísimo
Google mini
by babybighips on 2021/01/18 00:27
I can’t find google mini In the google home app need link to new phone Google mini was there than it disappeared after felling to connect to new iPhone
Google fix app please
by 161johnnyv on 2021/01/17 22:52
I seem to always have trouble with my Google speakers through my Google home app even though my speakers are set up through my Wi-Fi correctly
Call home
by Shiredom on 2021/01/17 19:51
Stupid
Straight garbage
by littlek3000 on 2021/01/17 06:53
You’d think that google would know what their doing after 10 chrome casts. But nope, YouTube still doesn’t work, apps still change volume with the app closed, the chrome cast ultra is utter garbage. It’s a shame that I wasted more money on google because it’s not like their illegally selling my data for more money anyway. Screw google.
Selective memory
by HornedFrog327 on 2021/01/17 05:43
Google devices don’t coordinate. I can tell one device one thing and it will do it. But I tell the app the same thing and it acts like it’s never heard anything like it. It should all synchronize.
Horrible
by bruh i slay on 2021/01/17 05:14
I have tried multiple times to connect my Xbox and a smart light and it won’t add either of the devices
Dude
by grndbnbcdk do on 2021/01/17 03:02
I can’t get it to play a certain song like what I need to know
Worse than Trump!!!
by jesfacio on 2021/01/16 23:43
Completely useless app.
Constant issues with volume
by jj583838572 on 2021/01/16 20:05
The Google home app has trouble controlling the volume on devices. You can take an app and stream music and control the volume through that app, like Spotify, but at the same time you won’t be able to control the volume in the Google home app. You can find lots of threads online and it’s a long standing issue that Google seems to ignore. Controlling lights is usually pretty reliable and it seems more an issue with the CE by G light bulbs I use. Connecting to my Nest thermostats and SimpliSafe is very reliable.
Terrible
by susan3106j on 2021/01/16 18:59
Literally the worst reliability ... constantly drops connections between smart devices , assistant can’t control android TV , assistant doesn’t work with multiple GSuite accounts
Pandora never plays
by efchurdawdgki on 2021/01/16 18:15
Pandora shuffle never plays. Annoying.
Niceee gooodddd app
by rjfhfhhxbems on 2021/01/16 16:31
Very good app i use it in my room and my sisters room very good nice app
Worthless
by AlySchlobohm on 2021/01/16 16:01
You’ll spend most of your time redoing things constantly and it never works the way it’s supposed to, just like everything google does beyond email and search engines.
Can’t connect
by DonQuan718 on 2021/01/16 13:24
I cannot reconnect to a new WiFi network
Google Home app
by bsfkerpleeze on 2021/01/16 09:21
Our internet service provider changed our wifi connection and now Google Home app wants us to factory reset our iPhones so we can use my Google Chrome device. Not happening! That needs fixed without people having to factory reset their phones.
Y’all Broke it
by jMartich on 2021/01/15 02:42
Again. No routines working etc. SmartThings breaking. Alexa and MyCroft still Sync’d up and ready to rock. Keep up google. I use your product way more. But not for much longer if you keep breaking it.
Unlock the capabilities
by Jffssfhtexzz on 2021/01/15 01:47
Either do a competitive landscape to see what others do and you’re missing or stop being so controlling about what functionality and capabilities you allow your users to access. Simple things like triggers for automations are available in almost every other app but not Google. It’s like you are spoon feeding features and keeping everything locked down until you get it absolutely perfect in every way for every possible user before releasing the functionality. Definition of missing good enough chasing perfect and getting left behind by the competition as a result.
Current version doesn’t support Wi-Fi change
by Vellanki on 2021/01/14 22:05
App is not allowing to change the Wi-Fi network/password. We need to pair all the devices again.
Terrible setup instructions
by TucsonTech on 2021/01/14 21:06
Installed the app but it is not working and hitting “help” does nothing.
Bluetooth won’t work
by we.stay.fly on 2021/01/14 16:03
I set up my Bluetooth speaker to be the default Speaker for my google home. It disconnects at least 4 times a day. No problems with the speaker itself - brand new and connects to Bluetooth directly. It’s the google home app that SAYS it’s connected to the speaker but still plays music off my google home. And even resetting it, it will say “Something went wrong. Try again” every single time. It will work for a few hours and I’ll have to go through this process all over again. I looked through the help articles and it seems others are also having this problem also, to no avail.
The Volume Control Doesn't Work Half The Time
by icemanx90 on 2021/01/14 13:51
UPDATE: The rooms that show up when you click lights has the ON OFF buttons way too close to each other. I've accidently turned on the wrong lights so many times because the buttons are so close and so small. Everything is too small in this app. The app is great but I can't give more than 3 stars for an app that has the smallest volume control button I have ever seen in an app. I have to zoom into the screen to be able to change the volume using the iPhone accessibility for people with bad eye sight lol what a joke. Please change the slider to something more usable on mobile.
Not that great
by seriousabouttheword on 2021/01/14 13:49
It keeps crashing; and can’t recognize my WiFi password
Horrible
by TrumpWonB¡tch on 2021/01/14 05:51
Google is a lame tyrant. A child of engineers who’s only accomplishment in the last 4 years was to silence a majority of America.
Worst control app I’ve ever used
by Retherhoth on 2021/01/14 05:16
I’m not sure if the speakers are bad or if it’s mainly the app but this home app makes it even more frustrating to manage my speakers. I can’t update alarms or control the light on the speaker or the volume of the assistant and a few other annoying things. You’d think the app would be better by this point. It’s to the point where I’m about to switch to home pods from Apple. Edit: to the developer response: that solution doesn’t work and it’s the same thing that has been said in a forum already. It’s not helping and it’s frustrating that you can clearly see in just that conversation that so many people have this problem but you won’t fix it. How is this still happening??!
ANNOYING
by Strapherup on 2021/01/14 03:53
Im trying to set up my google home and it keeps saying to connect to the internet, I'm already connected to the internet so I was confused on why it was telling me this. I did the process over and over and over again. I am losing my patients with this thing!! I like Amazon Alexa better than this piece of junk!
Awful ui
by AHHY33T on 2021/01/14 02:18
Super clunky and overly difficult to do/find anything
WiFi Pause Feature no longer works
by Cancerchick1982 on 2021/01/13 17:22
Using the mesh WiFi and this app for pausing WiFi on kid devices WAS handy. Now it doesn’t appear to work. You hit “pause” next to the device on the list and it gives you a busy spinner then does not show it paused the device. However now the chromebook I was trying to pause cannot use the internet even though it is connected to the WiFi. I have rebooted the WiFi, the chromebook and even deleted and reinstalled this app and it still won’t let it use internet. It would be nice if I could roll back the app updates to the previous one that actually worked. Does Google not employ testers to test the updates before forcing them on paying customers?
Google strikes again!
by cdavenpo on 2021/01/13 13:59
Very convenient as Google always is! Enjoying. The only thing I wish for - is to be able to play the PBS APP as well as others. I don’t know if it’s user error or Google doesn’t accept it.
@
by sunshine_Ldog on 2021/01/13 02:44
#cashmeL8
Wow
by Sundance211 on 2021/01/12 23:04
In a day and age of such easy set up I am amazed of the complexity and unfriendly interface of this app.
Where is Chromecast?
by mac mcmac on 2021/01/12 21:49
Went on a trip with power off. Came back, and Chromecast no longer sends Disney to TV. Goggle Home had to be redone, and still no connection. Have cute google name in corner of screen but no way to access. Chromecast does not appear in Google Home... Yuk.
Every Breath You Take
by steve-of-indiana on 2021/01/12 07:25
Updated 2020-11-04 I have decided to give up on my Chromecast devices because of the insistence by this app that I allow it access to the GPS on my iPhone. I have repeatedly attempted to contact someone at Google without success to express my concerns about what I see as an invasion of my privacy. At this point my plans are to purchase new devices from another company that does not require what I view as an invasion of my privacy. In fairness to Google Home, it is not the only app that has this view but for me it is a deal killer, especially as I was able to configure my Chromecast devices for several years without providing this access. Updated 2020-08-10 I just tried using the Google Home App on my iPad (running iPadOS 13.6) & tried to reconfigure one of my Chromecast devices so I could put a TV in my garage workshop. It appears Google is still DEMANDING my location in order to setup Chromecast. I was hoping that since the Google Home App had recently been updated that their “Every Breath You Take” (a song about an obsessed ex-lover by The Police) had changed. Sadly it has not. Below is the feedback I sent Google via the Google Home App ==================== My location is NONE of your business! I am wanting to move a TV with a Chromecast unit to my garage. That area is served by a different router & to change routers on the Chromecast I have to use the Google Home app. The process of setting up a Chromecast has gotten progressively more invasive of my privacy over time. When I first purchased the devices I have, I could set them up by typing the code from the TV screen onto a web page on a computer. The current mechanism now requires the app be run on my phone with Location Services enabled. As initially I could setup my Chromecast devices without providing my location, this degree of invasive access is clearly unwarranted. I have ordered replacement streaming hardware from another company that does not have a “stalker” mentality. =================== If you place any value on your privacy you do not want the Chromecast or any other hardware that requires the Google Home App to configure. Updated 2020-05-28 Until tonight I had been fairly happy with the Chromecast devices & how the Chromecast ecosystem works as a whole. Granted, I was not happy about the change removing the ability to setup a Chromecast device using a computer (this was not a major issue but I tend to use whatever device is handy & did not appreciate the fact I can no longer use the keyboard on the computer in front of me but must unlock my iPhone or iPad & start the Google Home App.) I noticed a recent update to the Google Home App & either I missed the announcement or there was no notification, that now it requires Location Services to be enabled to to setup a Chromecast device. As I have had Chromecast devices for several years & have had to do the setup more than once, the requirement to provide location is unwanted. I will be looking into other means of sending video content to the TVs in my house & this will probably end my buying movies from the Google Play Store. If I am mistaken about the requirement for location services I welcome a correction from Google & I will amend this review.
Not Ready, Period
by NuZooReview on 2021/01/12 05:23
Horribly buggy. Missing menus, clicking on “save” receives the unhelpful response, “something went wrong, try again”. I tapped “save” 100 times and always got the error message... try again. I was so frustrated by this app I wanted to throw my phone at the window! I have a computer engineering degree. If you don’t, give up befor it gives you a heart attack from frustration. I expect ease of use from Google. This misses by a mile.
Outdoor cam
by sharon w b on 2021/01/12 01:38
I didn’t have any problem signing into my cam since I got it a year ago. For the last month I have not been able to sign on so my camera just sits there not being used. I ordered a trial for nest aware and I can’t use that. Can’t get any assistance from google either.
Bullied to upgrade from Nest to Google account.
by Iwantadog on 2021/01/12 00:06
I bought nest cameras and smoke alarms for the quality and ease of use. Since Google has bought Nest, setting up and using is almost impossible. Shame on you. I want a refund
Can’t install one device? Pathetic
by OldSoulRevving on 2021/01/11 09:17
Bought a chromecast, can only install it using this app (lame how I can’t do this using a laptop or computer or say... any other method on earth), follow all the instructions and the app can’t find my device. I factory reset it and tried everything. Pathetic.
Wasted potential
by NL Crush on 2021/01/11 06:42
Got Chromecast for free from Google so tried it out. Setup was fine but when I tried to use this app to connect to Chromecast it simply couldn’t find it. The app kept looping back to the “add a device” screen and nothing more after. I am a sr analyst with a masters degree and I build computers and set up virtual machines as a hobby so yea, 100% not user error on my end. Just a failed application. For the Google Devs: this app is embarrassingly bad. Roku is a full generation beyond you. Connecting YOUR app to YOUR equipment should take seconds...and should actually work. Additionally, we shouldn’t require third-party apps to use a remote for your system or pay a third party app to screen mirror from a smartphone. That kind of tech existed back in 2011 and still exceeded this garbage app. Give us a fully-functioning remote app and screen mirroring ability - for free - and maybe I will try this again some day. But hey, at least I got some free batteries out of the deal ;)
Hate this app
by cindy m 11 on 2021/01/11 01:21
Nest and Google home are somehow merging. Google Home is terrible.
If a device becomes unconnected to WiFi after initial setup up. It’s a pain to reconnect.
by Mr.YancusMcCrank on 2021/01/11 00:43
If you have to move device or unplug it, it won’t automatically reconnect through app. You have to uninstall the device and go through the setup again
Complicated
by Judiann on 2021/01/10 23:08
It is too complicated for me to understand. I did manage to get it set up and I am presently waging war with all the app information it wants.
Garbage
by BravoMike09 on 2021/01/10 22:25
I was forced to switch to this app from nest. Compared to the nest app, this app is total garbage. The user interface is not intuitive, and the functionality is severely reduced.
Never works
by Princess Knebel on 2021/01/10 18:24
Entirely frustrating. Each time we try to us this we spend about an hour trying. Then have to give up.
Excellent
by sadiepjm on 2021/01/10 14:34
Simple the best WiFi system I have had
google you’re a trillion dollar company do something
by concerned citizen xoxo on 2021/01/10 05:59
This app needs to be more intuitive, especially to restart
I hate the constant requests to upgrade!!!!!
by Pollardmchl on 2021/01/09 22:34
Please stop asking me to upgrade!!!!
Reboot!
by Loehrd on 2021/01/09 21:38
I keep having to set up. This thing is really not very helpful.
Does not connect!!!!
by Myownboss01 on 2021/01/09 20:24
Constantly trying to connect!!!!! My wifi is fine !!!! Every time i open the app it wont connect!!!!! Pain i the ---
Points
by rosebuddyroe on 2021/01/09 17:34
Not “easy” to install. No support on the weekends. Boo Hiss
Nest
by uwireme on 2021/01/09 14:52
I wish I could use the nest app for my google nest thermostat but can only use google home not as good
Buggy — WiFi controls are terrible
by Mr Flarp on 2021/01/09 03:51
Terrible app. WiFi controls don’t work. Google sent me a form email telling me to reset my cache and then asked if I want to update my review. Surprise... resetting my cache didn’t fix anything at all. The email asked me if I wanted to update my review. I am happy to do so. I can note say with authority that in addition to being a terrible app, the customer service is bad, too.
Don’t buy.
by sravya1234 on 2021/01/09 03:21
Poor Memory. Worst performance. Not even takes Reminders and remind me. Worst experience ever. I didn’t spent money for this device which doesn’t work at all. I tell one and it takes other reminders and says something new. Doesn’t say news or weather updates. Waste of ur money.
Cannot unlink or delete device
by A Mad Chemist on 2021/01/09 02:27
I have exactly one local device listed in Google Home - a new Sony Android TV. Unfortunately, every time I open the Spectrum TV app to look at the guide (while someone else is watching a show), it always starts to cast to this TV and interrupts what the other person is watching. For this reason I want to unlink this TV from my Google Home, but this app does not have a mechanism to do so. I wish I had never tried Google Home.
Return immediately
by billy honn on 2021/01/08 20:48
Don’t waste your money on a google home, it is by far the largest single mistake I have ever made. Return it as fast as you can and don’t even bother with the app.
Kinda lame
by Fireman Rick on 2021/01/08 14:51
It’s ok, you think with all the resources they have this should have been awesome.
Never works
by renitajenkins on 2021/01/07 22:48
Extremely disappointed. I have tried to set up google devices from this app multiple times and it has never worked once.
To much information
by balkema123 on 2021/01/07 18:01
Why do you need my google account so i can use chrome cast? It worked fine all by itself for years. I dont want it linked with my other things. Stop taking over the world. If i had an alternative i would drop google in a heartbeat
Can’t solve issues with connection
by donbeeetttteerrrr on 2021/01/07 17:04
I think it’s an accurate for Google home to say something is online and connected but then when I speak the command it says it’s unable. When it says it’s connected but it’s really not it’s very difficult to troubleshoot the issue
Can’t change night mode time!
by Nikwil89 on 2021/01/07 12:06
Not able to change night mode time from the preset 10pm to 6am. Are you going to fix this bug? It’s been over a week!!
Chromecast Weather
by Benjorman on 2021/01/07 04:16
Apparently the weather on chromecast being incorrect is an issue people have been having for years and google still hasn’t fixed it. I check every couple months to see if its correct which it never is and I google to see if someone has found a solution which no one has. Not that its a huge issue, or that I know anything about data science, but I feel like there’s possibly a simple solution to this or even just eliminate the option the broadcast the weather and I'd be less mad that it doesn’t work.
Review
by Last cent on 2021/01/07 03:59
Having a hard time figuring out how to operate.
Amazing but one thing
by rffcvbn on 2021/01/07 03:13
MY @pple music wont connect??
Better than the Android version
by asdfninethousand on 2021/01/07 02:11
The sliders are comfortable to use
Terrible
by B.Brain21 on 2021/01/07 00:58
Terrible app
Camera
by Mustang2008brian on 2021/01/07 00:21
Thanks work great best thing
No funciona disney+
by gibram25 on 2021/01/06 22:45
Funcionan Todas las plataformas de streaming menos disney+
new(?) update makes music hard to play
by wonyxung on 2021/01/06 19:52
I haven’t used this in a while, but I got Apple Music and decided to try it out on the Google Home mini. The new interface is not user friendly at all and Discover is useless...it’s hard to get the right song when using voice only so I used to always control it in the app but now it’s gone? Also it’s super hard to find what you want, you have to click through a bunch of things.
Unable to set a Nest Hub Max
by wingsparr on 2021/01/06 16:50
The app doesn’t match the video information sent to help set it up. There is no add+ icon in the app! VERY F...FRUSTRATING!
No Nest Protect integration?
by 1543!!hgg on 2021/01/06 13:46
Still no way to add Nest Protect smoke alarm to home app??
Okay
by ShawnyC0 on 2021/01/06 10:47
More for the google Assistant on Google Home speaker (think it’s the same as the app) The - hey google arbitrary activation should be customizable Hard to make and tailor reminders and meetings as quickly as Alexa (burn- cmon google) Wish it tied into g-suite Do also wish it could do more productivity tasks- could also read emails/mention emails or calls or announce meeting and reminders automatically/without excessive digging and pronginf t Alexa integration into ebooks and etc is top. Hope google can one up amazon by allowing all PDFs of computer and phone to be readable The worst is the multi-point queries or items that require multiple steps. Requires hey google next item, ad nauseum. For goodness sake Don’t use for any complex recipes. Will irritate you Default music player was Spotify and recognized my playlists but that disappears for some reason. So can be improved for certain. Pros it can be used as Bluetooth speaker Small The search is pretty good actually, can’t handle More than two or 3 word thing (or so ~ in complexity) Also don’t get me started on data mining and more ethically dubious things. Just some things I hope the developers or UI/UX team read. * Maybe wishful thinking but I’m pretty sure google has a crap ton of employees and subcontractors. Idk, but quit whining slackers. Get a real job like Apple Marketing. Guys and gals are pros. For sure.. Greetings/Farewell from the Valley.
Very confusing
by The 5 Oh! on 2021/01/06 06:45
Google is forcing nest users to use this app and it’s very difficult to navigate and manage my nest account from.
Will not work
by Puzzle rating on 2021/01/06 03:37
Signed up for 3 month free trial with iTunes music stopped working in 2 weeks
Devices setup not user friendly
by sumobros on 2021/01/06 00:11
Devices setup not user friendly
Was this app created by monkeys?
by TomWa on 2021/01/05 18:59
Totally, needlessly complicated and non-functional. Response from Foogle: “Restart your device.”
Cumbersome
by Zach sfbkggbi on 2021/01/05 14:20
Very disappointed in not only this app but all of my google products I have purchased. I bought an entire fleet of speakers, cameras, thermostats, etc. Some only connect to the nest app. Some only connect to they google home app. Some connect to both. Went with google due to the large amount of products offered thinking I could keep everything on one app. I got over that and moved on with my life. Well I got new internet last week... I am STILL trying to figure out how to set all my equipment back up. Help menu say “Go to connection settings” ... which is NO WJERE to be found. I have no factory rest 12 devices and starting from scratch and STILL can not successfully set this stuff back up. Being a share holder and strong believer in the alphabet company I can not express my level of disappointment enough in these products. Such a joke.
PASSWORD
by Thany P on 2021/01/05 11:32
Can we PLEASE get a password option for each room and profile, because I’m tired of family members hijacking my chromecast and changing my room name and chromecast name and thinking it’s funny. response: NO, you don’t “hear me” because it’s Annoying, and I am NOT the first or even the last to request a password option, so clearly you guys DON’T care like you say you do. It’s all just words to you. Why would you think it’s okay to set up different rooms without a password option is ridiculous when you should KNOW kids would do stuff like that. Logging in while someone is watching a movie and pausing it, or changing it. It’s aggravating because you can’t make it STOP!
Nest dont connect to wifi
by jessiGT on 2021/01/05 02:59
No help connecting to wifi
Nest Thermostat
by JJ90MuFaSa on 2021/01/05 02:29
The management for the Google Nest Thermostat leaves a lot to be desired. No schedule whatsoever and no suggested schedule. If this were “Google quality”, you would expect to see features that really helped the thermostat learn your schedule to maximize comfort while conserving maximum energy. Allow for custom schedules like the old Nest app. Create prompts for when user feels comfortable/uncomfortable and look for patterns to make suggestions.
Terrible
by Cla1326 on 2021/01/05 00:16
I am supposed to accept an invitation to join a Nest house. The invitation does not offer the option to accept or decline. What kind of programmer did this? Bad Google
Mrs
by mckward on 2021/01/04 21:00
Unable to get the security cameras to work with the screen monitor.
Nice message for ‘Call home’ option
by lh4ka on 2021/01/04 05:17
I like the message for when you dont have duo and your trying to use the ‘Call home’ option. 5 stars
Bring back the shopping list!
by CourtneyRules on 2020/06/20 14:54
Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
UI/UX terrible compare to Nest
by John C on 2020/01/26 15:26
I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
horrible.
by x__cande on 2020/06/25 23:53
the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
Hit and miss
by Saul661 on 2020/02/12 06:35
Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
You learn more by testing
by AthanasiaN on 2019/04/28 06:54
I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
Could be better.
by Bizadvizor on 2019/11/02 15:55
Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
Constant WiFi problems
by Cojak Lamone on 2020/09/03 18:05
The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
Horrible
by Justin Boucher 123 on 2020/11/01 17:00
As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
Google home keeps falling short
by Thejoshonator on 2019/01/25 02:21
Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
Violation of child privacy a real concern
by kahnpro on 2017/12/31 23:03
I bought the Google Home for a convenient and fun way to stay connected and try something new. Only after using it for two days did it dawn on me that everything my 5 year old was saying to it was being recorded and stored on Google servers. He loved it. “Hi Google” could have gone on for hours if I let it. I work in software development and decided to look further into where things stand with smart speakers and Child Online Privacy and Protection - COPPA (including the collection of children’s personal information, audio, video and images). Bottom line - I couldn’t find anything addressing it. Some concerns have been raised that might lead to legal action at some point, I also saw articles alluding to future patents that could make the listening tech even more invasive. Imagine ads targeting your kids based on conversations you’ve had with them at dinner. These have somehow been sold into millions of homes with a loophole. For now I decided retire the Google Home. I deleted the multiple voice recordings of my son that had been stored via the Google Home app and can only hope that they are permanently gone from Google servers too.
I love Google home
by Darkslayer24 on 2018/01/30 14:33
Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always
I love it.
by Carter Stingel on 2019/05/08 23:06
I have a Google Home Mini, Chromecast, & a Geeni/Merkury Innovations smart outlet. I use all three daily. I just have a few suggestions. 1) Night mode on Chromecast: Filters blue light when videos and other media are playing. In Ambient Mode, the screen turns black or dark gray [decided by the user] and displays the time. The feature could be scheduled like other Google Home nightmode-things. Would be really useful, since I use a Dynex TV in my room as my light source at night. It's also not HDMI-CEC compatible so I can't use Google Assistant to turn it on/off. 2) Action compatibility for IFTT: I know you can use Google Home as a trigger in IFTTT, but I haven't seen it as an action. Actions would include things like Broadcast, changing volume of Home devices, and controlling devices such as smart outlets, Chromecast-s, smart locks, and any other Home-compatible devices in your setup. That's all!
Google Home and its Hub is very beneficial!
by Sportstalker on 2019/01/23 20:34
Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
So far very confusing setup
by Flying Bryan on 2019/12/05 07:44
I have at my house, and one at my dads house. Almost impossible to set up in one day. The problem is it is going through growing pains. I sent invite to myself from his phone but it didn’t go through. So now I found using a old iPad I could log into his Home account and now invite myself as if I were him and now I am making some progress. And what is with the Nest cameras only allowing one camera before it has to see the last Co area to log on. Confusing I know, one camera was not working and it would not let the last camera to come on line. It took most of the day to figure out it was a bad camera on this app. Poor design on the log on. They could have easily had each camera or device log in on its own rather than rely on the last device logged in.
This app was absolutely terrible
by î. on 2020/07/31 03:22
A couple years ago I got my Google dock and I decided to connect it to my iPad and in the middle of connecting it I was connecting it to the Internet I connected it to my only Internet which was a private network it wasn’t public and it just wouldn’t connect I have perfect Wi-Fi there is absolutely nothing wrong with it I’ve been trying to connect it to my iPad for months and that’s the only thing it ever says it’s absolutely stupid and then I go look for help and then I see that it says it only works on iPhone 11’s plus which is absolutely stupid because not everybody has an iPhone 11 I only know one person who does and the app should I just expect everybody to have the newest iPhones and androids and then One time it worked but then it stops working it literally just stops it won’t do anything you want any press anything it’s just terrible I give this a one star won’t connect to the Internet works but then it stops working and when I go to the help menu it’s just useless one star review
We’re loving it!
by The "B" family on 2019/10/26 16:01
My husband and I have had our Chrome cast for a hot minute, and we absolutely love the fact since we don’t have a “smart” tv that now it feels as if we do have a “smart “tv with this awesome little device that is hooked up to our tv now.... Its extremely easy to use, especially if you do have kids, which we do, have a son who just moved out, but when he comes and visits us we can have FAMILY movie night and everyone can pick something on whatever app you have and play it from on of our Cell Phone’s!! I’m just so happy that we invested in the Chromecast, because eventually we may just get rid of Direct, all together!! The Chromecast, is kinda like our 2nd kid that we never had, but now it’s apart of our family forever and brings us joy and happiness in everyone’s life, thus far!! Thanks!!!
This is perfect
by Greeneggxxx on 2018/04/07 10:27
This is the best product that Google has ever made the assistant is wonderful she is what a assistant should be unlike Siri Siri is not a actual assistant it was very easy to set up once you connect the speaker to your account and you set up your routine and everything else you really do not need to go into the app I do not understand what these people are complaining about in adding users it’s really simple most of these people are complaining for nothing why would google let Apple Music be on its product if you won’t to use Apple Music with a speaker by the HomePod it is really easy to set alarms in delete alarms it’s nice to know about your day when you wake up and get the news it is also nice and wonderful to walk into your home and ask it to do what you want perfect product good job Google
App problems managing Nest Mesh Wifi
by Zkevlar on 2020/09/23 12:28
We used to have Google onHub for wifi and that app worked great so we upgraded to a mesh network but Google Home App is fraught with problems. Summary It has many great features but they don’t work effectively. We have the Google Home app managing our Google Nest mesh Wi-Fi network. We have had several problems with the app effectively managing the Wi-Fi. Setup Interface This is the one area that was well crafted. The user experience and ease of setup was great. All our mesh network was connected within less than 15 min. Managing WIFI We created a family group which you can pause for our children and set schedules. It won’t unpause their group even though it says it is not paused. It constantly kicks users off of the wifi and then locks you out even though you have the correct password you can’t reconnect. I’ve even had the app open copied the password from the app and pasted it and still said wrong password. Troubleshooting The FAQs and help don’t provide the answers we need. We even had a friend who manages wifi networks for a living try and help us. We expected more from Google. Sorry Google but we are just being honest. What’s next If we can’t get this fixed we will be returning the Nest Wifi and going with a different mesh network. We would be happy to talk to someone who can remedy this issue and help prevent these problems for other families.
Very Disappointed with this Google mini I just got for my early birthday present last month.
by graduwated on 2019/08/27 20:19
My boyfriend set up Google Mini but not all the way I downloaded the Google home mini app and then I found out I had to download the Google assistant app and then I had to download the Google Drive app. so I had to have 3 apps on my phone to work the Google mini completely and then it was working fine until I want to make personal phone calls and I said hey Google call this person and it said cannot find contact in phone and I called Google and I was on the phone with them for 3 hours. I reset the Google me unplugged it and still didn’t work. so I am returning them. I think Echo Dot is a lot better then Google home mini. At least my boyfriend gets his money back. Don’t buy Google mini unless you want three apps on your phone. Also it came with no instructions on how to set it up. you had to download google home app plus goal assistant plus Google Drive very disappointed it had 2 of them and they were on sale at the time.
Honestly... a little disappointed
by OsanLegend79 on 2019/04/19 03:07
I have been a Google fan boy for as long as I can remember. I used it over Yahoo back when it was a thing, I got into the Gmail BETA through invitation, and so on. Google was definitely my choice with smart home tech, but now I finally have a grievance. The app continues to forget my routines. The devices apparently don’t recognize bulbs or routines, nor do they refer me by name anymore. Good morning is supposed to give me the time, weather, commuting information, and stuff on my calendar... but it just says hi here’s the time. Options disappear sometimes, requiring a refresh or app reload. I’m sorry, but continuously factory resetting my devices, and re-configuring things in the app over and over is not an excusable fix... that doesn’t fly in my work as a programmer, it shouldn’t fly here. You can have more stars when you implement a real solution, not the new version of “have you tried turning it off and on again”
Absolutely Terrible
by JustinOmaha on 2020/10/13 02:30
*Update: I just upgraded my Google WiFi points to Nest WiFi points, and the experience was unbelievably awful. It took me over two hours to get two brand new points connected by trying the craziest combos of network resets, power cycles, app force closes, manually changing WiFi networks, etc, to get them to work. Their phone support was experiencing difficulties during regular business hours, so I had to figure it out myself. The Nest experience was always so easy and seamless. This Google Home experience is the exact opposite, and I can’t recommend it to my non-techy family/friends/co-workers. And that’s a shame, because the products are great once they’re set up. *Original Post: I purchased a Nest Home Hub to replace my old Echo Show. I placed it in my kitchen, where I have two other Google Home speakers/devices. After googling/testing multiple solutions, I cannot figure out how to get all three speakers to play music via a voice command. I’ve tried to rename devices, groups, and rooms. In the end, the Hub chooses to play on “Kitchen Left.” I can add the other speakers through the hub, but not the app. When I go to the media tab in the app, while playing music on all speakers, it crashes. At this point, I’m thinking about ditching all of my Google Home devices (except Nest cams) and go all with Echos. It pains me to say this, because I’m a huge Google fan. This app and their devices are just not where they need to be unfortunately.
Great for selling your privacy
by Noonc on 2020/06/23 22:50
This is a great app for selling your privacy. At no cost to you except for the cost of buying a Chromecast, Google is happy to let you setup and use that Chromecast for the minor inconvenience of telling it exactly where you are at all times. We’ll tell you we need your exact location to make it *easier* for you to setup your Chromecast. (Because that’s how wifi works, right? It need a GPS signal and Bluetooth?). You’ll glance around for another option on the app then mindlessly click okay when you realize Google isn’t really asking you your permission. They’re telling you if you want to use the product you just bought from them that has nothing to do with location or where you are, you’ll need to give them your location. Oh also if you could logon so we could associate your specific viewing taste with all the other data we have on you including your apps, contacts, calendars, emails, and search history, that would be nifty too!
MAJOR PRIVACY ISSUE
by Austin_C. on 2019/11/08 08:21
I would give this app a 5 star rating but I'm giving it a 2 star rating because the privacy controls are so awful. Everybody can cast to my device on my wifi network. They can see and control everything and the list goes on and on how poor the privacy is with Chromecast. Where the hell are the privacy settings? This is a rather personal and invasive casting system and I have a roommate. It's creepily uncomfortable to have this much access to each other's devices and casting experiences not to mention being able to cast on each other's devices. It would be ok if we allowed it from another account/device on the same WiFi network but not providing an option is another capitalism decision that invades privacy. It's time for this privacy mess to end Google please cut it out and privatize your services. Eventually nobody will use them if privacy isn't equivalent to others working on enhancing encryption.
Lack of Static IP Support Is A Bummer
by _Vices_ on 2019/08/02 03:58
The app itself is pretty good, but as my review title says, the inability to enter a static IP address, subnet mask, router address, and DNS address via the app and have it applied to your devices like a Chromecast stick is a bummer. To provide some context, I have the DHCP server on my router disabled because it causes a myriad of issues with other devices on my network, meaning I have to go and add an IP address, subnet mask, the router addess, and DNS address to all devices connected to my router. And in looking how to do so for my 1st Gen Chromecast, I learned that people with the DHCP server on their router disabled are more or less out of luck. Given that this same problem does not seem to exist on other streaming devices (e.g. Apple TV 4k allows you to add them from the app and have the settings applied to the device), it seems likely I will be shopping for a new streaming device and getting rid of this app.
Reliable, easy and works as advertised!
by DonKurtz on 2019/11/05 23:52
I have a flat screen TV but it isn’t a “smart” TV. The Google Home app allows me to select from my phone what I want to stream from our WiFi using our Chromecast device plugged into the TV. While a video is streaming I can use other apps on my iPhone. I have already recommended it to other people, we added my daughter’s phone using the Google Home app in about 10 seconds so she can use the Chromecast whenever she wants. A few days after writing the above review I was unable to connect to my WiFi either Chromecast, I called customer service and they said that they were already working on the problem and two days later the problem is fixed!!! I can’t ask more from a product all the way around!
Scam! Apple and Google are scamming people
by Mac_1010 on 2019/03/14 11:09
It’s clear that the Google home mini and the Google home app have innumerable issues. If you look at the most recent reviews 80% of them are one star. Yet Apple ranked this horrible app at 4.4. (They also get paid millions of dollars from Google to keep google as their default search so I am sure they are helping google with reviews). The five star reviews are obviously spam because no one explains why they actually like the app. All of the one star reviews give details on why this app is horrible. It is not even reliable with Google services like the home speaker and music play. This type of thing will be revealed later, these companies are scamming everyone just to gather your information and resell it. I have called Google about the problems with the home speaker and this app and all they want to do is record my information to link it to my accounts they offer no help whatsoever. Our world is headed into a dangerous place.
It’s like Google isn’t even trying to compete
by DApple50000 on 2018/02/26 05:12
With two Google Home Minis, Google Wi-Fi, a Google chromecast, Vizio chromecast TV, and two Vizio chromecast sound bars, you would think I’d be all in on the Google Home ecosystem. But it’s a disaster. 1. Chromecasting is hit-or-miss. Often times I have to disconnect and reconnect from my speakers more than once to get them to actually play. 2. Saying ‘ok Google play <whatever artist> on the living room speaker” Always plays it on the living room TV even though I’ve renamed the living room TV to ‘big TV’ to remove any possible confusion and my living room speaker (Vizio sound bar) is named ‘living room speaker’. I want to listen to music, not have a bright 75” screen on just to show album art from Google Play. 3. If I chromecast music from Google Play Music on my iPhone (because the Google Home Mini is too stupid to do it, see #2 above), and then I ask the Google Home Mini to stop the music playing on the living room speaker, the mini tells me nothing is playing on the living room speaker. 4. Even though Siri and Alexa recognize commands like ‘turn off the downstairs lights’, Google Home Mini tells me “I’m sorry I don’t know how to do that” so I have to tell it room by room which lights to turn off. Google Home is by far the dumbest of the three home voice assistants for media and home automation and this app is the weakest of the bunch.
Good platform annoying controls.
by Nick Prenom on 2018/03/29 18:22
I have two home minis and a standard home. They work well for new tech. You must be very precise all the time to get what you want completed. Google makes it hard to access pandora playlists, and often assumes the playlist doesn’t exist redirecting you to google play. When using a Chromecast google will only use primary account not secondary for Netflix through voice commands even if you try to specify. The mobile app site reminds me of something blackberry would have made, in that the action windows use slide feature way too much. All in all love the system and can’t wait for improvements. Puts Alexa and Siri to shame. Would love voice choices in the future. Morgan Freeman? Danny DeVito? Liz Hurley? Judy Dench? Someone’s gotta be bored enough to sit through voice programming.
Okay when it works
by yesimafan on 2020/09/26 13:01
Half the time it doesn’t know it’s connected to my WiFi, even while it’s playing the music I’m casting from my phone. This means I can’t use my phone to control the volume or skip songs or anything. Very annoying. When it does work, it takes a while for it to “see” that it is connected and then longer to show you the device control screen, so if you want to quickly lower the volume, you have to race over to the google mini and hit the button or yell at the thing, “hey google, lower!” The benefit of hitting the button or using the app (if it’s working) is that you don’t miss any of the song. When you say “hey google,” it keeps playing the song even though you can’t hear it, so you miss like 10 seconds of it, which I dislike. When you can use the app, it’s just like a volume knob, so the song plays continuously. I wish it worked more consistently and seamlessly.
Missing key features
by bdavidson on 2019/05/15 08:05
I really enjoy the redesign. I’ve never used Google Home before but I know there was a redesign to integrate the Nest products. I love the ability to create rooms and group the items together for those rooms. But, one of the key features in my opinion is missing from the Nest thermostat. The ability to see outside temperature. I use that information to decide what I am going to set my thermostat to. I know if it’s 68° outside that I can change my thermostat from 72° to 68° and not feel as if I’m going to be charged a heck of a lot of money from the power company. I also utilize Amazon’s Echo Dot’s throughout my home. I’m fearful that they will loose the ability to control Nest devices after August. I contacted Nest directly and they were very careful to say “we do not foresee that being an issue”. Which indicates to me that they chose their words carefully regarding that topic.
Wish alarms were more physically accessible
by Hxryjkohcdeg on 2020/02/18 16:27
I love my google home but I wish the app was a little easier to navigate, especially when setting alarms. My google home always understands me when I want to set an alarm and she repeats exactly what I asked for. But, sometimes when I ask her to play a specific song to wake me up, she confirms that she’ll play the correct song at the correct time but come next morning all I get is an alarm tone and not the song I asked for. In the Alexa app, it’s easy to view all alarms, the times they’re set for, and the song that will play. I wish this was available for the google app. The current alarm screen is useless and difficult to get to. It only shows the time the alarm is set and you can’t edit it from the screen which would be nice in times when my google home doesn’t seem to do what I ask.
Improvement in phillip hue support suggestion
by Pin_K on 2020/11/08 04:50
After 4-5 years of using google home, I have run into these improvement opportunities daily. Google home is great for controlling phillip hue lights. In fact, it’s the smart home device that I use most consistently. However, there are glitches in the support regarding when I refer to a specific room or light. For example, Google home sometimes does not register “light 6” aka our “bathroom light” when I give the command to turn it on, sometimes multiple times. Other times google home only works if I phrase it as “turn light 6 on” while other times it only takes “turns bathroom on.”This can lead to a shouting battle between me and the google home. Lol Besides that error, the improvement suggestion I have is to have the “keep only (light/room name here) on” command, which should only keep the light/light group mentioned on and turn all other lights off. This would be very convenient as I currently have to give four to five commands every time in order get only the room that I want to be on while turning the rest off. As a long-time customer and user, I am hoping that google will make these changes to improve this product. Regards, CL
Good Start, Needs to be More Intuitive
by Sc wahoo on 2017/08/23 23:17
Google has done a very good job at starting their home automation system based upon the Home app and their chrome in Chromecast dongles. By aggressively adding industry partners, Google home will quickly become the dominant system, I have no doubt. One can almost do everything via voice with Google Home, which is truly amazing that this is possible in less than one year from launch. There is a bit of additional user interface improvement that can be done in the app, particularly as it relates to interfacing with other systems. No doubt this will come in the near future, for now it takes a little bit of technical know-how and trial and error to get things to work correctly. While this is not a large challenge for experienced computer users, for older or less savvy users it will become problematic.
Alarm clock
by Kassi11789 on 2019/01/30 08:28
Ok. I have been using chrome cast for years now. Never had an issue. I upgraded my phone to an iPhone X back in September and have had so much trouble with my alarm not going off! It has made me late several times and I’ve missed things all together because of it. I tried every thing I could think of to fix it. Tonight it finally clicked. When my phone is casting to my chromecast the alarm DOES NOT go off! It shows on the phone but makes no sound. What in the world?! I also can not watch videos or listen to anything on my phone. It plays a second and then stops until I disconnect from the device. That is nuts! So now I’m having to use an iPad to turn on the chromecast and my iPhone for the alarm. Which is really inconvenient! There has to be a solution for this! I rely on tv white noise to help me sleep due to anxiety and having to have multiple devices just to insure my alarm goes off is nuts!
Reboot needed constantly
by Amarantha10 on 2018/06/13 02:29
The connection between my Chromecast and phone drops constantly. Sometimes I need to unplug and replug my Chromecast multiple times while watching the same program because I can no longer control the show using my phone (which is the purpose of a Chromecast). When it loses the connection, my Google Home app tells me I have no registered devices. However, in a very creepy fashion, my Chromecast will continue to stream the show on my TV even though I no longer have any control over the show from my phone. More than once, I’ve turned off my TV after having lost the connection on my phone only to discover the next day that I’ve now “watched” an entire season of a show because my Chromecast kept streaming it while I was away. The idea of it is brilliant. The execution is horrible. The “Rise of the Machines” way it starts streaming shows I can no longer control is ... well, in short, it’s the opposite of what I want.
Sharing is fun
by nicknames are cheap on 2019/03/25 05:40
I have had a great time this week learning the privacy and security settings in the Google settings. The capacious and easy to navigate menu has some very important or perhaps most important control settings to utilize in Google Home experience. I saw the Drive, photo app, Home Wifi network app and see you are well positioned for the waves of development heading straight to the smart home appliances and utilities , the next big American retail market in potential dollar volume and a developer Wild West but we’ll surely see this getting consolidated and streamlined soon if I know my Google I have been with since it was just a wee officious Oracle! I pinched that from Yahoo in case you don’t remember or weren’t born yet when it was news! Lol thanks...
Easy setup
by Cauffman97 on 2019/07/06 19:43
Connect other devices such as Nest and Hue easily. Just choose set up or add device from inside Google Home app while you are setting up your “home” then search for your product. (Be sure your product is already set up and in use with its own account) I have a Nest thermostat and camera and a Phillips Hue Bridge and 6 lights. Once you see your product(s) simply select it, and the Google app will automatically bring you to the log in page for that device. Log in to your account, agree to allow Google to access the device/product and it instantly adds the product/devices to the Google Home you are setting up. Now just delegate which rooms they belong to in your Google Home and it’s good to go!
Works but error and bug...
by ambiex3x on 2020/06/09 02:32
Works great but it seems like it has a bug because the google hub max will not work on the google app but on the google hub max itself it shows it’s linked.. on the google app it says it’s not linked and won’t even if I try and it shows the hub max in the kitchen but I cannot control anything to the max from the google app for some reason.. the google hub in the bedroom works fine but the google hub max will not work on the app for some reason.. seems like a bug.. I keep trying to connect my account but it shows error and will not connect or show that it’s connected on the google app.. the google hub max shows it’s connected to my google account just fine so that’s really weird. All the other google things are working fine and everything is on the same WiFi and everything is the same but the google hub max just will not operate on the google app.
Inconvenient to Set Up
by I_Dont_Write_Many_Reviews on 2019/09/22 15:47
I love the products this app manages and have a ton of them, but the app lacks simplicity and functionality. The setup process is individualized for each device, and if you change your wifi password, you're in for a lot of work. The app requires you type in the password for the wifi for each device in your home. For someone who likes to really personalize audio, the eq setting should be quite a bit more advanced. I should also be able to play audio on multiple devices at a time. Love the app and love the product itself, but it’s not quite there. Would really like to see a whole-house audio management system, and building in actions based on camera movement would be fantastic as well. I’d like to walk into my home and my front door camera recognizes I’m home and turns lights, TV, and music on.
Google home hub review
by slynneash on 2020/05/18 14:22
I use Google home for my 92 year old father who is in an assisted living facility. It has been a God send with this Corona virus going on as we cannot visit him. He has dementia and had to learn how to answer the phone, which he did. I wish there was a way to turn up the volume remotely from my phone. Sometimes he accidentally pushes the do not disturb button or turns down the volume and does not know how to turn it back up. I then have to wait until his caretaker comes to fix it. It would be nice if I could control the home unit from my phone remotely to do this. I am thankful for the Google home hub. I have been able to stay as connected with my dad as possible during such a difficult time. Thank you!
What Happened???
by Clr4tkof on 2020/04/20 01:53
This was a great app for shopping and other lists. Then the selectable icon at the bottom of the home page that took you to the shopping lists was removed. This forces you to go to the settings then scroll to get down toward bottom to lists. So now after having to do this for months, the app is now glitched so you can’t get to any other lists unless you change them to your primary. Then you have to change your shopping list back to the primary when your done. Totally silly. You had a great setup that made it totally quick to get to shopping list and it was easy to manipulate. Now it’s aggravating. And don’t get me started on the Google Assistant for shopping list. That’s about as non-user friendly as you can get. You try do move an item and it deletes it instead. Totally stupid. Just fix the google home so you can switch easily between lists and put the selectable icon back on the bottom of the main page.
Wasted potential
by NL Crush on 2021/01/11 06:42
Got Chromecast for free from Google so tried it out. Setup was fine but when I tried to use this app to connect to Chromecast it simply couldn’t find it. The app kept looping back to the “add a device” screen and nothing more after. I am a sr analyst with a masters degree and I build computers and set up virtual machines as a hobby so yea, 100% not user error on my end. Just a failed application. For the Google Devs: this app is embarrassingly bad. Roku is a full generation beyond you. Connecting YOUR app to YOUR equipment should take seconds...and should actually work. Additionally, we shouldn’t require third-party apps to use a remote for your system or pay a third party app to screen mirror from a smartphone. That kind of tech existed back in 2011 and still exceeded this garbage app. Give us a fully-functioning remote app and screen mirroring ability - for free - and maybe I will try this again some day. But hey, at least I got some free batteries out of the deal ;)
Migration from the Nest to the Google Account then to the Google home is the worst
by delano d on 2020/01/09 02:21
This is the worst!!!! The telephone customer service reps do not know how to help you! The directions on the Nest, Goggle account and Google Home do not explain clearly the process. Google and Nest assume you that the consumer wants one account that is shared with full access to ALL your family members....NOT!!! The step of going from Nest to google account should be eliminated!!! Instead Google should have to go directly to google home. Then goggle should explain the differences of sharing an email account for google home or creating a new google email account. Plus, removing the password link access in google was a disappointment. I allow usage of my hello doorbell for family members and guest when visiting my home especially if I am not there. Removing the password link is not ideal or having different levels of access for viewing the history video is also a disappointment.
Chrome cast connection issues
by Equipo Tigre on 2020/10/28 06:22
Anybody else having issues casting to the chrome cast lately? Mine just stopped being able to receive casts out of nowhere. We thought it might have finally just died, so we used it as an excuse to get the new Google tv chromecast. Love the interface and everything else, but we’re still having trouble casting. Now we know it’s not the chromecast since we just got the new one and it’s still not working. Similar issue as others I’ve read: keeps telling me to make sure everything is on the same wifi and that the local network security is enabled. Yes to all of those things, but Google home still can’t connect to our new chromecast. Can’t even find it. Not sure if it’s an update that’s needed or what. We love using it all, so please figure out what’s going and patch it up!
Goodbye personal info
by Btd 5 lover😜 on 2018/12/28 06:37
So first, I have a defective model, so as of now I am incapable to give a full depth review. But even with as far as I got I can say that the amount of personal info you must give up in order for the app to have full functionality is a little creepy. For example, it asks you if it’s ok to record you AT ALL TIMES in order to “recognize your voice better”. If this doesn’t sound shady enough, google blocks basic essentials irrelevant to voice recording in order for you to have to let them listen to you all day. It also asks for your address and current location at all times for “weather”, but you only really need what city you live in and google home shouldn’t leave your house. It’s all just one big scam so google can force you to let them know everything about you so they can sell all your personal info to advertisers. But if you don’t mind any of that then sure, its pretty cool.
Where do I start
by sunni johnson on 2018/11/04 05:47
There are many complaints I have for this Google home. Although, I do want to say I relatively very much enjoy the Google home but these complaints make it harder for me to 100% enjoy it For one, whenever I try to call someone I will click on a contact and it will go back to the home back. When I ask them to call “Dad” they say they can’t find that contact, yet I scroll down and find it . My second complaint is the alarm. You see, I feel as if Google home should be able to multi task. If I want to play music I still want my alarm to go off it won’t and I won’t ever hear it. Why is it mute? This really annoys me because this was one of the main reasons I bought the google home was because I thought it would have this ability. My third complaint is how I can’t ask a question on top of the question I just asked. Does google home have no history? Also how do I access my gmail on it or is that not possible (preferably ymail) Another one of my questions is whenever I asked google to use calculator nothing happens. ?????? bubbles just appear and then they go away. THIS FRUSTRATES ME!! why does this happen?? overall, this really does disappoint me which is why i decided to get the google home a 3.
I LOVE MY Google Home!!!
by Shelleatkins on 2019/07/28 23:29
My relative has an Alexa and she has so many problems with it! It can’t even play a specific song or make a phone call with out messing up. And a lot of the time when we aren’t even addressing the Alexa it starts involving itself in out convos. Very strange! It listens when we don’t even ask it to. But I can almost always depend on My Google Home when I ask for something. She was impressed and I think she maybe switching over!! 🥰Thank you for such a wonderful device!!!!I also bought the mini for my brother. He loves it!! Keep improving them and making new cute things for me to buy and add to our family/home of Google items!! Sincerely Y’all!, Celeste Atkins from Ingleside Texas!
Remember back when your Chromecast just simply ‘worked?’
by Aquilaprime on 2019/06/29 02:39
Not sure why Google decided to complicate things. My first Chromecast just worked within minutes out of the box, but those days are gone. Be prepared to enter an endless loop of your phone/tablet NOT being able to connect to a device that is literally 5-10 ft away from your WiFi. You’ll be told to switch to 2.4ghz and then back to 5. You’ll be told it’s your router or your phone of your walls, all of which were not a factor with your original device. And when it sometimes DOES work, you won’t be able to use anywhere near the amount of casting apps that you used to. It almost feels as if they are sabotaging the experience for Apple users ... although my son’s Samsung faired no better. Utter garbage. At least give us a persistent ability to cast to a nearby device (via PIN) when this app fails to get its ‘home’ in order.
Horrible app
by jmur85 on 2019/12/07 22:14
I just purchased the Google Nest Learning Tstat and Google Nest Protect. Everything works perfect on the Nest app! I wanted my husband to have control from his phone as well. In order to add him to our home Google forced me to download this app. I don’t understand why. The Nest app is far more superior to this app! First and foremost - you can’t even link the Nest Protect (battery version) to this app. The tstat did link but I only can turn the temperature up and down. You can’t see the humidity, can’t see or change the schedule, can’t see the outdoor temp, can’t control the modes and have no way to adjust the other functions on the tstat at the wall. It also supposedly should connect other smart items. I have LIFX bulbs. Those will not connect unless I have Google Assistant. Thank you Google for wasting my time. I’ll be deleting your app now as it literally serves no function other than adding another user to the home.
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