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Set up, manage, and control your google home, Google Nest, and Chromecast devices, plus thousands of connected home products like lights, cameras, thermostats, and more – all from the google home app. One view of your home. The Home tab gives you shortcuts for the things you do most, like playing music or dimming the lights when you want to start a movie. Control it all with just a tap – and get to the good stuff faster. The Feed tab highlights the most important events in your home all in one place. Here you’ll also find ways to get more out of your devices and improve your home setup. Create routines that allow you to turn on lights, check the weather, play the news, and more with one simple command. See all the active audio and video streams on all your home devices in one place, change their volumes, skip to the next track, or quickly change which speakers they’re playing from. Understand what’s going on at home with a glance. The google home app is designed to show you the status of your home and keep you up to date with what you missed. Check in on your home anytime and see a recap of recent events. You can also get a notification if something important happens while you’re away. Set up your Nest Wifi in minutes using the google home app. Manage your network from your mobile device. Run speed tests, set up a guest network, and easily share your Wi-Fi password with family and friends. Decide which devices to prioritize for faster speeds and use parental controls like Wi-Fi pause to manage online time for the kids. * Some products and features may not be available in all regions. Compatible devices required.
Glitchy
by 1Wheeler8 on 2021/04/18 15:15
When using Camera option my iPhone 12 Pro Max gets really Hot and after about 10 seconds screen gets dimed, have to close the app to cool the iPhone?
Love Google home, but..
by Nikki bot 300 on 2021/04/18 02:26
We love google home but it does have a few glitches to be worked out (such as it keeps disconnecting our smart bulbs to make them unresponsive)
Nest Doorbell
by sad tutu with nest on 2021/04/17 23:31
Not happy at all with Nest doorbell after Google acquired. Video feed stopped working and customer service is very poor.
Products don’t work smoothly
by notAfan98 on 2021/04/17 17:05
Trying to install chromecast. Instructions are confusing and it doesn’t work
Almost pointless
by Delta421 on 2021/04/17 13:17
Look, I wanted to use this app. It looks clean and elegant with a nice google twist to tie everything together. However, there is very little functionality within the app for the thermostat, for the cameras etc. To really utilize any of those devices, you need the Nest app. Which is fine, but then why use this app?? This app works better than the Nest app but lacks the options to really let use this instead of Nest. Frustrating for sure. Hopefully in the future, google moves to this app.
Stock
by Cole1027 on 2021/04/17 06:44
Stoufke We will be out there tomorrow. If not I will take care of it: I’m sorry for the inconvenience.I how you have a good weekend.
Can’t even setup a chromecast
by i.am.err on 2021/04/17 00:57
I installed this for literally ONE purpose: setup my chromecast on the new WiFi network, per the instructions when I turned my chromecast on. It couldn’t detect my chromecast despite many attempts. After 10 minutes I give up. Ridiculous.
Hvax a
by larry youtube on 2021/04/17 00:56
BAD
Useful but serious flaws
by iPhone App Reviewer JM on 2021/04/16 23:22
Google Home is a useful app but the interface is limited. The biggest flaw is that there is no feature to allow for the use of Google Chromecast with multiple output devices; esp. speakers. In addition the Home/Chromecast combo fails to detect and connect via either WiFi or bluetooth to speakers. I had to purchase an HDMI splitter to separate the video and audio output and hardwire speakers. Hardwire. In 2021. This is not acceptable and why this app earns a one star rating. I also have a Google Nest mini device. I can use it as a speaker with multiple other devices in my house, but under no circumstances will the Chromecast connect or transmit to it. Google Home detects the Nest, so I can broadcast directly to it, but this bypasses the Chromecast and eliminates the usefulness of being able to independently stream content (Chromecast to Nest, controlled by Google Home app). Before you allege user error: I have connected multiple devices via Bluetooth, WiFi and other technologies over the last 20 years. The Google Home app is very limited with a frustrating “auto-connect” feature that does not allow for any customization or configuration of settings. I am a huge fan of Google products in general. I tried contacting Google customer support... but it is automated and limited. Most of the suggested solutions involve resetting the Chromecast. Useless! It is not a hardware or firmware problem. It is a failing of the Google Home software to allow for proper configuration and connection of multiple devices.
Stupid app take forever to find anything
by bilbshs dhd on 2021/04/16 20:33
Stupid app
I hate this app
by kipsvet on 2021/04/16 20:20
Too darn hard to figure out
Do not ise this over Google Wifi app
by Tenser42 on 2021/04/16 17:58
I received an email from google saying Google wifi app is being deprecated in favor of Google Home app, so I downloaded and moved my wifi over to Google Home. Since then I’ve had nothing but problems in Google Home, with duplicates of devices showing up, devices not correctly showing pause/not paused state, errors when renaming devices. The UI isnt as intuitive as Google Wifi. I delayed a schedule by 30 minutes and it apparently permanently modified the schedule to be 30 minutes later, if thats intended fine, but its not intuitive at all when I just wanted to give my kid an extra 30 minutes.
Not working
by refff 101 on 2021/04/16 16:45
Help not working
It’s all bad
by MattieNice on 2021/04/16 10:55
Loved NEST but Google ruins everything. This interface is horrible. It’s 2021, you should be ashamed of yourself for putting something like this out. Smart thermostat with zero features. Ex, cant turn pre heat off. Zero, no option. Why make a schedule if Google is going to change it.
Dsd
by dhdbebhwje on 2021/04/15 23:59
Ed’s
Please bring back the "Routines"
by iOS9 not supports on 2021/04/15 05:54
The "Routines" button is no longer exists. Cannot add/remove the settings.
Can’t effectively manage my Google WiFi system
by Dr. SagerJL on 2021/04/15 03:50
The Google Home app is supposed to replace the Google WiFi app for managing a Google WiFi system. However, the app dropped connection to my otherwise functioning network and will not reconnect. It has rendered my home WiFi network useless.
Not thrilled
by Warfriend 958823 on 2021/04/15 01:12
Doesn’t seem as user friendly as the old app sorry
Very poor app
by kumargaurav1983 on 2021/04/15 01:02
Not user friendly. Could not show properly error what is going wrong.
Terrible connection to google home
by NWAce3 on 2021/04/14 22:53
Always disconnects randomly in the middle of me listening my to music.
Home / Away not working
by Chicagoturc on 2021/04/14 16:50
... And Google customer service is not there to support. At least with Nest, I was able to talk to someone in an effort to resolve the issue
Runs my home
by SonOfEli on 2021/04/13 20:27
I use it for all my home automation needs. It works flawlessly. Only have one issue. Looks like the family bell option is missing. I use that all the time to “motivate” my kid to get up for school, brush her teeth etc.
AWESOME
by Buzzimatic on 2021/04/13 14:55
Best Ever
google home mini
by Bottom Feeder $$&@"085 on 2021/04/13 04:38
the thing is spotty. it often doesn’t do what it’s supposed to to, kicks me off from being able to manage it, and is a pain to reconnect. most of the time it won’t reconnect.
PRODUCT PERFORMANCE
by Symantha B. on 2021/04/13 03:01
My google nest shuts off all the time and my google home product will not respond when I ask questions🤦🏾‍♀️🤷🏽‍♀️
Terrible UX
by kane250 on 2021/04/13 01:15
Huge downgrade from Google WiFi app and Nest app. Sometimes hitting buttons doesn’t even trigger a response in the UI. Then if you check in one of the old apps, you can see it did do something. I don’t get the push for this app.
Needs ability to add alarms and timers from the app
by Jh476 on 2021/04/12 23:59
I would like to see a way to set alarms and timers from the google home app to my devices in my house. When it's late at night it would be easier to just set an alarm on the phone than waking others up to set an alarm on the nest mini.
A confusing mess
by Greggerzz on 2021/04/12 20:05
This is probably the worst smart home application of all the ones I have tried. The menus and options are completely unintuitive and everything is buried under tons of menus. There is no quick way to tell what is on. No quick toggles and the iPhone integration is just awful. My nest Cameras take a long time to load and there is no way to look through their history without going to the Nest app which has to reload everything. The app just feels like it was thrown together by multiple different teams that did not communicate with each other.
Difficult
by Jks3111990 on 2021/04/12 18:16
This app makes connecting things way more difficult then it seems it should be. It won’t link accounts that work with google anymore so essentially all my smart plugs I have to work in their own individual apps. It doesn’t want to connect with smart bulbs anymore by GE. It’s a cluster.
Screwed up Nest app and products
by RandomsChance on 2021/04/12 14:39
The migration to Google Home has me thinking I should throw all Nest products in the trash. Nest used to be painless to use. There are no enough expletives to use to describe Google Home.
BUG FOUND- Family Bell Gone!
by Jaye210 on 2021/04/12 04:06
I used to love this app until recently the Family Bell option disappeared into thin air. Google add the Family Bell back in the next update. This is a bug....
Roku can not connect
by Asmith_cool on 2021/04/12 03:04
When I try to add Roku to my Google assistant it will say link, but it won’t link. Please fix this bug. Thanks
Very confusing and unfriendly
by Nhaill on 2021/04/12 02:48
I struggle to add a device as usual. Just got a different modem and can't connect my nest to new wifi.
Awfully shallow usability
by Alex Lucca on 2021/04/12 01:48
No success in running the thing in Schedule-only, manual mode! What if I don’t want to use presence by phone? Why? I have kids and they leave their phones at home often while at school. What if I don’t want to use presence sensor at all? I’m sitting in one room for several hours working remotely and don’t need entire house to heat up to 72 just because the system saw me sneaking to the bathroom! The answer from Google: NFW! It will still use the presence sensor even when it’s down. Real life case: I’ve switched the entire system to Away mode (supposed to maintain Eco at 56) with phone presence and sensors off and gone south. A week after asked a friend to stop by and pull a paper out of a cabinet. Checked Google home out of curiosity - how warm it is at home - and saw it being set to Comfort while still in Away mode. How can that be? For God’s sake, Google?!
Please add android tv controls
by Umut Akparlar on 2021/04/11 21:05
Android tv remote app nearly useless, please add home app for android tv basic controls like volume on/off change channels and directional controls
Chromecast
by kkris0602 on 2021/04/11 03:30
Not connecting to a new WiFi
WORST APP EVER
by CM11111110 on 2021/04/11 03:13
I’d rate it 0 stars if I could, nothing works on the app, waste of time just takes lm ur info and can’t even let you stream Netflix to a chrome cast -_- HORRIBLE APP
Google home app review
by Sterretje48 on 2021/04/11 01:54
My Google home device will not connect yo wifi and after hours of truing different approaches, i am no closer to connecting than i was before. Do mot seem to be able to get a human to help me. Very user unfriendly app,
Brian
by MCCWB on 2021/04/11 00:05
I find all the answers I need on Google.
Frequency of updates disconnecting devices from WiFi
by Ft5p4livgy on 2021/04/10 19:58
Updates to the app seem to disconnect google home devices from local network interrupting media casts to devices. App is updated frequently and this issue recurs often
Nest by google is not the same Nest
by johngia on 2021/04/10 16:26
The original Nest thermostats have a easy app to work with and the actual thermostat was easier to work with the side dial. Spend the extra money and by the original version that links up to the Nest app vs. Google home app.
Really a review of the google home mini
by Adventure590 on 2021/04/10 14:52
It constantly loses my 3 c by ge lights (which is what I bought it for). I just have to unplug it and then plug it back in and it magically finds them again. But it takes a second to reboot. Sometimes this has me waiting at the door to leave the house waiting for the thing to reboot to turn off the lights! In the past couple weeks I have even set a couple alarms that have not gone off. I thought it was cool when I first got it (it was still glitchy sometimes) but now I just don’t trust it to work for anything. If they both work like they’re supposedly then I prefer Google to Amazon’s assistant, but mine does not work like it’s supposed to. I don’t know if I just have a dud, or if it’s google’s fault, but I am disappointed, and thinking of giving Alexa a try.
Bug log in
by nvchamp on 2021/04/10 04:15
Downloaded the app and won’t get past the sign in, it continues to refresh. It seems like it might be an email issue as safari does not connect either. Just loads forever
Cast
by Joseph-8 on 2021/04/10 01:19
Cannot connect my chrome cast thru my iPhone, I need always an android to connect it
Family Bell is missing
by Ya82888 on 2021/04/09 20:12
Who can tell me why Family Bell is now missing from Google Assistant setting? I can’t change any bell settings I set up before.
The worst app ever
by Tgsv53b on 2021/04/09 03:29
One of the most poorly designed, counter-intuitive apps I’ve ever used. The fact that google has an unlimited budget and still makes horrendous UX design mistakes is embarrassing.
Privacy settings accesses
by htf is every nickname taken??? on 2021/04/09 00:40
It makes ZERO sense to me how i can set my iPhone to allow every access available to Google home app and STILL have trouble connecting to my Chromecast ultra. This is quite the inconvenience, and I’m being dissatisfied.
HUGE WASTE of time and money
by suible on 2021/04/08 17:43
Good luck getting podcasts to reliably play on more than one speaker at a time. DO NOT buy more speakers thinking they can work together more than 5% of the time. To say I'm annoyed at spending $100s on such an unreliable system ... What a waste of money. Generally, I want it to work on all the Google speakers I have. It almost never does. ANNOYING. It may work on two or three ... maybe. No rhyme or reason. All of them? Forget it. And even those it will go in and out. No rhyme or reason. Do I recommend? Absolutely not. One star.
Trash.
by EDP69694457873 on 2021/04/08 17:07
Absolute trash, doesn’t wanna connect to other speakers. worst purchase ever.
Features lost in update
by SpaceDuckie25 on 2021/04/08 14:13
I love using this app to manage my google home mini(s), however the latest update took away many of the device management features such as being able to cancel upcoming alarm clocks without having to be in the room with the device.
Thing should get better
by a better tip on 2021/04/08 11:34
This app for some reason has more bugs then I have ever experienced on any other app. Don’t you guys test it before release an update!!!? For my actions I get success messages like light turned on or account is linked but nothing is actually happened.
Family Bell Epic Fail
by DeansReview on 2021/04/07 23:14
If you pause a Family Bell then the Family Bell feature completely disappears from Assistant Settings. I can’t get it back and now that feature is missing and can’t be used anymore. Epic fail Google.
Broken App
by Sivashanmugam on 2021/04/07 21:27
Cannot pause and unpause devices. The last update broke it
Broken Nest
by Jiminicfl on 2021/04/07 16:36
Google forces Nest subscribers to use this app which breaks location awareness features. Consequently, I’m bombarded with notifications from the Nest app whether I’m home or not. If I enable location awareness in this app, it disables it in the Nest app. If I enable it in Nest, it disables it in this app. Beyond frustrated, I disabled notifications entirely. Thanks for taking a great product and giving it the typical Google treatment.
Doesnt work
by yousuckmmmmm on 2021/04/07 04:03
EVER
Best app ever
by heltodemon on 2021/04/07 03:14
It helped me set up my hey google do it’s a good app
I like it
by galaxy_stars10 on 2021/04/07 01:50
Useful a little hard to set up but otherwise I love it
Buggy AF and poor customer support
by nevada and utah on 2021/04/06 23:08
Google Home Customer Support told me that the issue I was experiencing with my device was a known issue, but could not give me a timeline for completion or offer me any solution. Total waste of money, and the app is totally buggy. You’re much better off with Alexa.
Keeps disconnecting
by Superduder on 2021/04/06 22:14
Over and over and over again
Hard to figure out at times
by Tals3553 on 2021/04/06 21:24
I have many devices (lights, speakers, power chords, plugs etc.) connected to Google home. It can frustrating ,if something is not working, to figure out why it is not working and how to fix it. There are all kinds of directions but if those don’t work it’s just trial and error trying to figure out what went wrong. It would be nice to have some more tech support- specifically talking to a costumer service representative. If everything worked all the time I would give it 5 stares.
Can’t get it downloaded
by Auntie Gail53 on 2021/04/06 19:47
Not very happy
Set up is a huge pain
by webwags on 2021/04/06 17:18
I spent hrs trying configure this setup even spoke with tech support which was no help.
Google home app
by Evan Lehman on 2021/04/06 11:07
This app is really amazing! It integrates my nest thermostat and my Google account and home beautifully. Wonderful app. Can’t recommend enough if your a google user. It made my life a lot easier.
Extremely invasive
by anavidew on 2021/04/06 03:59
The forced replacement of the Google WiFi app is a real bummer as this app is far more invasive privacy wise. It’s impossible to use certain features without enabling cloud services that collect information about EVERYTHING your network is doing. I’m actively seeking a replacement for my Nest devices now. Highly recommend you stay away from google’s WiFi products if you’re concerned about your privacy. The recent changes are disheartening and are a clear indicator of Google’s company ethics.
Does not connect to smart lights
by lyssabsl on 2021/04/06 02:03
I logged into my govee home lights to connect it and it won’t connect any of my smart lights
horrendously bad app. loses speakers daily. reset super annoying and time consuming
by joerowens on 2021/04/06 01:10
I have a part time job, it’s going through the marketing heavy, slow to load after slow to load google home onboarding screens every time my google home system loses a speaker. my home wifi is super robust and even on a trio of google home wifi mesh hubs. but despite all this, I am daily re-adding my google speakers to my system. Hilariously bad app design that focuses on the happy path and absolutely ignores the UX for someone who has more than one speaker or has ever set one up. EVERY SINGLE TIME I am asked what music service I want what video what radio do i want to enable voice do i want to personalize and re-accept their EULA It’s like they have never heard of efficient user-experience design!
Bring long press functionality please.
by Me657483 on 2021/04/05 21:13
If you retire Google WiFi and force us into the google home app, please at least bring the same functionality.
Too simplified
by Undertheknife on 2021/04/05 16:25
I get that Google tries to make it easy by removing all the bells and whistles from the Home app but it’s frustrating when you get useless messages like “failed to connect to wifi” or “failed to pair with device”. As a developer, I can tell you that you need to help the user by telling them what when’s wrong. For two weeks I haven’t been able to make my mesh network function. It is constantly crashing and no helpful information is coming from Google or it’s apps. Very disappointed.
I love it but confusing
by Edi Budimilic on 2021/04/05 14:48
I like what can I do with my smart home and office but it’s all mixed up. Sometimes I control stuff home from my office devices but all is seperate in different accounts, spaces, rooms.
Schedules
by Midlife426 on 2021/04/05 03:47
Good app and easy to use. Manages devices well. Only complaint is when I doable a schedule and enable again, then groups will no longer show true status. I must delete all group setups to wipe everything out and start over again.
Family Bell missing
by Dr.R-S on 2021/04/05 03:00
Family Bell has disappeared from my Assistant Settings! My kids have spring break tomorrow and I don’t want the Family Bell alarm about waking up and signing into Zoom school to wake them up. So, I think I have to unplugged their Google Wifi puck so that they sleep in and don’t wake me up super early, now. What happened to Family Bell? I also have their lunch breaks and tutoring on the Family Bell...ugh!
Family Bells Setting Disappeared
by HiddenCurrents on 2021/04/05 00:22
What happened to the Family Bells setting in the iOS app? I have bells set that I now cannot access to change or delete. It was under the Assistant Settings between Face Match & Finances. Edited: Got a hold of Google support on Twitter and their solution is to download the Google Assistant app in order to access the Family Bells setting. Which does work, but I am not happy that I have to have another separate app on my phone in order to access ONE really important setting. Put the Family Bells back.
Google is Evil now
by Mister apple mac on 2021/04/04 23:34
Why Google would take a great system and just smash it to worthless bits it beyond me. I believe they owe everyone a refund for their equipment and service fees. (Class action coming I hear). This was not what we bought when we bought a Nest product. Nest products did not: 1. Stop 24/7 recording 2. Stop Apple TV app from working. 3. Stop Apple Watch from working. 4. Doorbells did not have 3 min Lag. Worthless. This is Google being a data stealing child and does not want to play fair with Apple because they value customers and privacy. Notice in the switch, you could not sure a Coproration email account anymore? That’s because it has different data collection rules. Google is NOW EVIL and getting rid of all their products as fast as I can. Also working on our school system of 54,000 people to drop Google . Making progress.
Disappointed
by 4 sh on 2021/04/04 21:29
I have loved my Google home system so much in the last 2 years. But suddenly it will no longer stay connected to our WiFi system. We haven’t changed anything but about every other day it goes offline and I have to re set it up. I love that when it’s working it gives me time and temperature and plays my pandora stations. That being said not sure why it continues to drop the connection.
It’s great when it works
by AmyStandaert on 2021/04/04 13:18
Periodically the device disconnects. It’s so frustrating trying to reconnect.
Awful
by Cfrank91 on 2021/04/04 11:17
Never stays logged in, never stays connected to internet. I’m consistently having to reset my Google Nest. Probably will just go back to old times and flip the light switch myself. And there’s never been any assistance from customer support
Nowhere as good as a Apple
by CHA CHA 44 on 2021/04/04 07:21
The Apple one is far superior to this one
Not user friendly
by Uid 816131337 on 2021/04/04 03:56
Not user friendly
Kludgy, doesn’t work as described
by Annev308 on 2021/04/04 03:42
Doesn’t import existing Google devices, have to manually recreate network, thermostat, lock relationships. Fiasco. Replacing mesh, lock & thermostat tomorrow.
Not ready for prime time
by TechnoBoomer on 2021/04/03 18:55
Google wifi app is much better...provides more detail related to your setup and straightforward functionality. For example, we have more than 30 devices connected in our home and 4 APs. In the Google Home app, I can’t determine what AP each device is connected to. The app just says Google wifi point. The old Google Wifi app used to show the specific AP, by name, the device is connected to. Made managing and troubleshooting devices and APs much easier. BEWARE, once you upgrade to the Home app, the data in the old WIFi app is overwritten with useless data from the Home app. You cannot revert back to using just the Wifi app. There are several other “features” either missing or poorly designed in the Home app. Don’t switch until Google improves the usability of the Home app. This may be the reason I switch to another product!
Forced migration
by UniBroW on 2021/04/03 15:06
Someone should bring forth a lawsuit. You are forced into yet ANOTHER app with things that you purchased and just look at that privacy nightmare? So I need to agree to this nonsense to manage my wifi network and use my Nest cameras, things I have purchased YEARS ago? When are you NOT the product when using anything Google? No wonder there’s no web interface to manage your wifi network, it’d be harder for them to spy on everything you do without this stupid pointless app.
Google Home
by kaisee23 on 2021/04/03 12:47
Superb utility!
Still crashing
by Geolndnddnnddnd on 2021/04/03 06:49
Cant set up alarms. I used my google speaker primarily as an alarm clock and that went south when all glitching started earlier this week. Going to buy an echo show just for this and use that instead.
Google Home App
by WEJr49 on 2021/04/03 05:07
Google Home App works well on the iPhone. Wish the app was compatible for the Apple Watch and Home Kit too. (HINT HINT).
Google has been a delight in our home!
by Corgi Owner 11 on 2021/04/03 03:16
Thanks google for the easy responses and connections within our home!
Google Home Not An Improvement
by Cliff 1945 on 2021/04/03 00:32
I see no point to Google when my Google WiFi App does more and provides information. I have no interest in all the other stuff you have thrown into Google Home. Will this be the only way I can manage my WiFi now?
Google Wifi Migration
by whoa_is_me on 2021/04/03 00:13
I’m Google Wifi router user. You are making me migrate to a new app which has a fraction of the functionality. No thanks. Please reconsider.
Poor replacement for Google WiFi
by Master Tulex on 2021/04/02 22:55
Buggy, hard to navigate, missing super useful diagnostic features in the WiFi app, and has weird incompatibility with Google workspace accounts.
Custom DNS Does Not Work
by Velocifer0 on 2021/04/02 22:02
On iOS, Google Home is not yet an adequate replacement for Google WiFi. Custom DNS settings do not save in the Google Home app. The only workaround right now is to use the Google WiFi app. According to the Google forums, they’re aware of the issue, yet it remains unresolved.
Terrible compared to nest
by 527jb on 2021/04/02 20:42
Called for assistance with a nest thermostat was advised I needed to get the google home app because the best app would not work the new thermostat, google app is garbage compared to the original nest app, customer service has left a lot to be desired. I would not recommend any products that use the google home app.
Nest tech support
by ojcvega7 on 2021/04/02 20:32
Is total crap. Two plus hours and no resolution. Not even the ability to send a replacement nest guard despite being under warranty. Of course they tell you that after multiple two hour phone calls. Avoid as they truly avoid the customer after purchasing their products.
Not Impressed
by DSnow3 on 2021/04/02 20:21
I was requested to move my Google WiFi setup to Google Home but the setup is confusing and Google Home couldn’t locate my Google WiFi router even though it’s communicating via the router.
User interface is insanely bad
by herodotus2 on 2021/04/02 19:57
Google is forcing all google WiFi users over to the google home app. They claim the user interface was better. While the google wifi was horrible, the google home user is just has bad. Whoever at google that doing user interface design is incompetent. Even microsoft does better UI design.
Doesn’t support Sharing with G-Suite accounts
by acadiel on 2021/04/02 19:20
On 4/2/21, Google announced an end of life for their Google WiFi app. The Google WiFi app doesn’t care if you have multiple G-Suite (Google Apps, Google Workspace, whatever they’re calling it now) managers for a home WiFi network. My wife and I are both on G-Suite accounts. The Home app downright refuses to let you share the home with a second user if they’re on a G-Suite account. You get some random error that isn’t even explained. To use a shared account, I would have to completely reset my Google WiFi and bind it to a regular Gmail account (and share with another Gmail for my wife). That means 120+ devices would have to be setup and named again, family schedules would have to be redefined, and would be in itself a weekend project, since Google lacks backup and restore function for WiFi. Coupled with that lack of functionality, the Home App is missing many pieces of functionality from the Google WiFi app. Google really needs to fix these issues if they want to decommission the WiFi app.
Speakers Loading in Groups
by Marvskankling on 2021/04/02 18:53
Great for music on one speaker but when making groups not all the speakers load each time and I have exit the app and restart it (iPhone app).
The migration instructions for Google WiFi network dont work
by Peteinma on 2021/04/02 17:46
The instructions on how to migrate from the Google wifi network describe a simple process but the key first step ( clicking on the “plus” in the upper left ) is really tough because there us no “plus” on my screen.
Horrible
by Tom10293857 on 2021/04/02 17:37
I was perfectly happy with the Google WiFi app. But Google is forcing its customers to switch to this app that’s is bloated with OTHER Google products that I don’t use and don’t want. I ONLY want Google WiFi quit trying to cram your other products down my throat
Good, but insufficient - needs update
by I won't quit on 2021/04/02 15:32
This app allows the basic management of WiFi features, with the ability to enable things unfamiliar to average users; like UPnP, and bridge or NAT communication. Unfortunately the app does not allow users the ability to change WiFI transmission channels. The WiFi transmission feature is an auto selection based on proximity congestion; which is a problem for people like me, with neighbors engaging in illicit activities, and making use of WiFi jammers to disable my cameras. If I had the use of manual channel adjustments, I could remain one step, if not half a step ahead of malicious behavior. Instead, I am forced to consistently climb a ladder, to temporarily restore camera function. Developers - please update the Google Home application. The world is not a simple, fuzzy place; and most home owners need the reliability of Smart Homes, in conjunction with the security of video footage.
cannot comnect to nest hub
by shuzxus on 2021/04/02 15:03
continue asking for local network priveledge even setup already.
Bring back the shopping list!
by CourtneyRules on 2020/06/20 14:54
Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
UI/UX terrible compare to Nest
by John C on 2020/01/26 15:26
I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
horrible.
by x__cande on 2020/06/25 23:53
the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
Hit and miss
by Saul661 on 2020/02/12 06:35
Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
You learn more by testing
by AthanasiaN on 2019/04/28 06:54
I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
Could be better.
by Bizadvizor on 2019/11/02 15:55
Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
Horrible
by Justin Boucher 123 on 2020/11/01 17:00
As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
Constant WiFi problems
by Cojak Lamone on 2020/09/03 18:05
The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
Google home keeps falling short
by Thejoshonator on 2019/01/25 02:21
Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
Violation of child privacy a real concern
by kahnpro on 2017/12/31 23:03
I bought the Google Home for a convenient and fun way to stay connected and try something new. Only after using it for two days did it dawn on me that everything my 5 year old was saying to it was being recorded and stored on Google servers. He loved it. “Hi Google” could have gone on for hours if I let it. I work in software development and decided to look further into where things stand with smart speakers and Child Online Privacy and Protection - COPPA (including the collection of children’s personal information, audio, video and images). Bottom line - I couldn’t find anything addressing it. Some concerns have been raised that might lead to legal action at some point, I also saw articles alluding to future patents that could make the listening tech even more invasive. Imagine ads targeting your kids based on conversations you’ve had with them at dinner. These have somehow been sold into millions of homes with a loophole. For now I decided retire the Google Home. I deleted the multiple voice recordings of my son that had been stored via the Google Home app and can only hope that they are permanently gone from Google servers too.
Nest integration is horrible
by Webakinz r epic on 2021/02/28 00:43
So the integration with Nest is horrible. The feature to set up sound detection for Nest Aware worked ok, but now that option is missing under settings. I wasted 2.5 hours with chat support, passed between 6 people . They had me try all sorts of things that could not have anything to do with the app not having the option. I asked to be escalated to a supervisor and always got the run around that I just needed to try a few things more first. I asked for the case to be escalated at least 10 times. When “Wendy” asked me to go borrow a phone from someone and test on it, I lost it . When she asked me to send a screenshot of my account info, which has personal identifying information, I finally ended the chat. If you are not in the Google echo system and expect their Nest products to work with their Google Home products, run away quick. If you expect any sort of functional support for their products, run away quick. I would strongly suggest avoiding Google for your smart home solution. They are definitely a monopoly who could care less about their customers.
I love Google home
by Darkslayer24 on 2018/01/30 14:33
Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always
I love it.
by Carter Stingel on 2019/05/08 23:06
I have a Google Home Mini, Chromecast, & a Geeni/Merkury Innovations smart outlet. I use all three daily. I just have a few suggestions. 1) Night mode on Chromecast: Filters blue light when videos and other media are playing. In Ambient Mode, the screen turns black or dark gray [decided by the user] and displays the time. The feature could be scheduled like other Google Home nightmode-things. Would be really useful, since I use a Dynex TV in my room as my light source at night. It's also not HDMI-CEC compatible so I can't use Google Assistant to turn it on/off. 2) Action compatibility for IFTT: I know you can use Google Home as a trigger in IFTTT, but I haven't seen it as an action. Actions would include things like Broadcast, changing volume of Home devices, and controlling devices such as smart outlets, Chromecast-s, smart locks, and any other Home-compatible devices in your setup. That's all!
Google Home and its Hub is very beneficial!
by Sportstalker on 2019/01/23 20:34
Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
So far very confusing setup
by Flying Bryan on 2019/12/05 07:44
I have at my house, and one at my dads house. Almost impossible to set up in one day. The problem is it is going through growing pains. I sent invite to myself from his phone but it didn’t go through. So now I found using a old iPad I could log into his Home account and now invite myself as if I were him and now I am making some progress. And what is with the Nest cameras only allowing one camera before it has to see the last Co area to log on. Confusing I know, one camera was not working and it would not let the last camera to come on line. It took most of the day to figure out it was a bad camera on this app. Poor design on the log on. They could have easily had each camera or device log in on its own rather than rely on the last device logged in.
This app was absolutely terrible
by î. on 2020/07/31 03:22
A couple years ago I got my Google dock and I decided to connect it to my iPad and in the middle of connecting it I was connecting it to the Internet I connected it to my only Internet which was a private network it wasn’t public and it just wouldn’t connect I have perfect Wi-Fi there is absolutely nothing wrong with it I’ve been trying to connect it to my iPad for months and that’s the only thing it ever says it’s absolutely stupid and then I go look for help and then I see that it says it only works on iPhone 11’s plus which is absolutely stupid because not everybody has an iPhone 11 I only know one person who does and the app should I just expect everybody to have the newest iPhones and androids and then One time it worked but then it stops working it literally just stops it won’t do anything you want any press anything it’s just terrible I give this a one star won’t connect to the Internet works but then it stops working and when I go to the help menu it’s just useless one star review
We’re loving it!
by The "B" family on 2019/10/26 16:01
My husband and I have had our Chrome cast for a hot minute, and we absolutely love the fact since we don’t have a “smart” tv that now it feels as if we do have a “smart “tv with this awesome little device that is hooked up to our tv now.... Its extremely easy to use, especially if you do have kids, which we do, have a son who just moved out, but when he comes and visits us we can have FAMILY movie night and everyone can pick something on whatever app you have and play it from on of our Cell Phone’s!! I’m just so happy that we invested in the Chromecast, because eventually we may just get rid of Direct, all together!! The Chromecast, is kinda like our 2nd kid that we never had, but now it’s apart of our family forever and brings us joy and happiness in everyone’s life, thus far!! Thanks!!!
This is perfect
by Greeneggxxx on 2018/04/07 10:27
This is the best product that Google has ever made the assistant is wonderful she is what a assistant should be unlike Siri Siri is not a actual assistant it was very easy to set up once you connect the speaker to your account and you set up your routine and everything else you really do not need to go into the app I do not understand what these people are complaining about in adding users it’s really simple most of these people are complaining for nothing why would google let Apple Music be on its product if you won’t to use Apple Music with a speaker by the HomePod it is really easy to set alarms in delete alarms it’s nice to know about your day when you wake up and get the news it is also nice and wonderful to walk into your home and ask it to do what you want perfect product good job Google
Utter Garbage
by google_home_sucks on 2021/02/24 00:32
In what I assume was an attempt to make this app user friendly, they’ve stripped it of any intuitive options or any semblance of deep-dive control. Every time I open this app I have to re-learn its bass-ackward logic of where the simple options are located. On top of that, connecting to smart devices is way way way more complicated than it should be. There should be easy troubleshooting and fully encompassing steps to get things connected but everything sort of hangs on a razors edge. Heaven forbid there’s a modification to the network - half the devices get knocked out and take hours to reconnect because of the illogical interface and maddeningly inconsistent connections. I am giving this app more than one star, though, because after you’re done pulling your hair out and the system is up and running it’s actually pretty nice. It really needs to give the user more intuitive control things besides the basic off and on functions though.
App problems managing Nest Mesh Wifi
by Zkevlar on 2020/09/23 12:28
We used to have Google onHub for wifi and that app worked great so we upgraded to a mesh network but Google Home App is fraught with problems. Summary It has many great features but they don’t work effectively. We have the Google Home app managing our Google Nest mesh Wi-Fi network. We have had several problems with the app effectively managing the Wi-Fi. Setup Interface This is the one area that was well crafted. The user experience and ease of setup was great. All our mesh network was connected within less than 15 min. Managing WIFI We created a family group which you can pause for our children and set schedules. It won’t unpause their group even though it says it is not paused. It constantly kicks users off of the wifi and then locks you out even though you have the correct password you can’t reconnect. I’ve even had the app open copied the password from the app and pasted it and still said wrong password. Troubleshooting The FAQs and help don’t provide the answers we need. We even had a friend who manages wifi networks for a living try and help us. We expected more from Google. Sorry Google but we are just being honest. What’s next If we can’t get this fixed we will be returning the Nest Wifi and going with a different mesh network. We would be happy to talk to someone who can remedy this issue and help prevent these problems for other families.
Very Disappointed with this Google mini I just got for my early birthday present last month.
by graduwated on 2019/08/27 20:19
My boyfriend set up Google Mini but not all the way I downloaded the Google home mini app and then I found out I had to download the Google assistant app and then I had to download the Google Drive app. so I had to have 3 apps on my phone to work the Google mini completely and then it was working fine until I want to make personal phone calls and I said hey Google call this person and it said cannot find contact in phone and I called Google and I was on the phone with them for 3 hours. I reset the Google me unplugged it and still didn’t work. so I am returning them. I think Echo Dot is a lot better then Google home mini. At least my boyfriend gets his money back. Don’t buy Google mini unless you want three apps on your phone. Also it came with no instructions on how to set it up. you had to download google home app plus goal assistant plus Google Drive very disappointed it had 2 of them and they were on sale at the time.
Honestly... a little disappointed
by OsanLegend79 on 2019/04/19 03:07
I have been a Google fan boy for as long as I can remember. I used it over Yahoo back when it was a thing, I got into the Gmail BETA through invitation, and so on. Google was definitely my choice with smart home tech, but now I finally have a grievance. The app continues to forget my routines. The devices apparently don’t recognize bulbs or routines, nor do they refer me by name anymore. Good morning is supposed to give me the time, weather, commuting information, and stuff on my calendar... but it just says hi here’s the time. Options disappear sometimes, requiring a refresh or app reload. I’m sorry, but continuously factory resetting my devices, and re-configuring things in the app over and over is not an excusable fix... that doesn’t fly in my work as a programmer, it shouldn’t fly here. You can have more stars when you implement a real solution, not the new version of “have you tried turning it off and on again”
Absolutely Terrible
by JustinOmaha on 2020/10/13 02:30
*Update: I just upgraded my Google WiFi points to Nest WiFi points, and the experience was unbelievably awful. It took me over two hours to get two brand new points connected by trying the craziest combos of network resets, power cycles, app force closes, manually changing WiFi networks, etc, to get them to work. Their phone support was experiencing difficulties during regular business hours, so I had to figure it out myself. The Nest experience was always so easy and seamless. This Google Home experience is the exact opposite, and I can’t recommend it to my non-techy family/friends/co-workers. And that’s a shame, because the products are great once they’re set up. *Original Post: I purchased a Nest Home Hub to replace my old Echo Show. I placed it in my kitchen, where I have two other Google Home speakers/devices. After googling/testing multiple solutions, I cannot figure out how to get all three speakers to play music via a voice command. I’ve tried to rename devices, groups, and rooms. In the end, the Hub chooses to play on “Kitchen Left.” I can add the other speakers through the hub, but not the app. When I go to the media tab in the app, while playing music on all speakers, it crashes. At this point, I’m thinking about ditching all of my Google Home devices (except Nest cams) and go all with Echos. It pains me to say this, because I’m a huge Google fan. This app and their devices are just not where they need to be unfortunately.
Great for selling your privacy
by Noonc on 2020/06/23 22:50
This is a great app for selling your privacy. At no cost to you except for the cost of buying a Chromecast, Google is happy to let you setup and use that Chromecast for the minor inconvenience of telling it exactly where you are at all times. We’ll tell you we need your exact location to make it *easier* for you to setup your Chromecast. (Because that’s how wifi works, right? It need a GPS signal and Bluetooth?). You’ll glance around for another option on the app then mindlessly click okay when you realize Google isn’t really asking you your permission. They’re telling you if you want to use the product you just bought from them that has nothing to do with location or where you are, you’ll need to give them your location. Oh also if you could logon so we could associate your specific viewing taste with all the other data we have on you including your apps, contacts, calendars, emails, and search history, that would be nifty too!
MAJOR PRIVACY ISSUE
by Austin_C. on 2019/11/08 08:21
I would give this app a 5 star rating but I'm giving it a 2 star rating because the privacy controls are so awful. Everybody can cast to my device on my wifi network. They can see and control everything and the list goes on and on how poor the privacy is with Chromecast. Where the hell are the privacy settings? This is a rather personal and invasive casting system and I have a roommate. It's creepily uncomfortable to have this much access to each other's devices and casting experiences not to mention being able to cast on each other's devices. It would be ok if we allowed it from another account/device on the same WiFi network but not providing an option is another capitalism decision that invades privacy. It's time for this privacy mess to end Google please cut it out and privatize your services. Eventually nobody will use them if privacy isn't equivalent to others working on enhancing encryption.
Lack of Static IP Support Is A Bummer
by _Vices_ on 2019/08/02 03:58
The app itself is pretty good, but as my review title says, the inability to enter a static IP address, subnet mask, router address, and DNS address via the app and have it applied to your devices like a Chromecast stick is a bummer. To provide some context, I have the DHCP server on my router disabled because it causes a myriad of issues with other devices on my network, meaning I have to go and add an IP address, subnet mask, the router addess, and DNS address to all devices connected to my router. And in looking how to do so for my 1st Gen Chromecast, I learned that people with the DHCP server on their router disabled are more or less out of luck. Given that this same problem does not seem to exist on other streaming devices (e.g. Apple TV 4k allows you to add them from the app and have the settings applied to the device), it seems likely I will be shopping for a new streaming device and getting rid of this app.
Reliable, easy and works as advertised!
by DonKurtz on 2019/11/05 23:52
I have a flat screen TV but it isn’t a “smart” TV. The Google Home app allows me to select from my phone what I want to stream from our WiFi using our Chromecast device plugged into the TV. While a video is streaming I can use other apps on my iPhone. I have already recommended it to other people, we added my daughter’s phone using the Google Home app in about 10 seconds so she can use the Chromecast whenever she wants. A few days after writing the above review I was unable to connect to my WiFi either Chromecast, I called customer service and they said that they were already working on the problem and two days later the problem is fixed!!! I can’t ask more from a product all the way around!
Scam! Apple and Google are scamming people
by Mac_1010 on 2019/03/14 11:09
It’s clear that the Google home mini and the Google home app have innumerable issues. If you look at the most recent reviews 80% of them are one star. Yet Apple ranked this horrible app at 4.4. (They also get paid millions of dollars from Google to keep google as their default search so I am sure they are helping google with reviews). The five star reviews are obviously spam because no one explains why they actually like the app. All of the one star reviews give details on why this app is horrible. It is not even reliable with Google services like the home speaker and music play. This type of thing will be revealed later, these companies are scamming everyone just to gather your information and resell it. I have called Google about the problems with the home speaker and this app and all they want to do is record my information to link it to my accounts they offer no help whatsoever. Our world is headed into a dangerous place.
It’s like Google isn’t even trying to compete
by DApple50000 on 2018/02/26 05:12
With two Google Home Minis, Google Wi-Fi, a Google chromecast, Vizio chromecast TV, and two Vizio chromecast sound bars, you would think I’d be all in on the Google Home ecosystem. But it’s a disaster. 1. Chromecasting is hit-or-miss. Often times I have to disconnect and reconnect from my speakers more than once to get them to actually play. 2. Saying ‘ok Google play <whatever artist> on the living room speaker” Always plays it on the living room TV even though I’ve renamed the living room TV to ‘big TV’ to remove any possible confusion and my living room speaker (Vizio sound bar) is named ‘living room speaker’. I want to listen to music, not have a bright 75” screen on just to show album art from Google Play. 3. If I chromecast music from Google Play Music on my iPhone (because the Google Home Mini is too stupid to do it, see #2 above), and then I ask the Google Home Mini to stop the music playing on the living room speaker, the mini tells me nothing is playing on the living room speaker. 4. Even though Siri and Alexa recognize commands like ‘turn off the downstairs lights’, Google Home Mini tells me “I’m sorry I don’t know how to do that” so I have to tell it room by room which lights to turn off. Google Home is by far the dumbest of the three home voice assistants for media and home automation and this app is the weakest of the bunch.
Good platform annoying controls.
by Nick Prenom on 2018/03/29 18:22
I have two home minis and a standard home. They work well for new tech. You must be very precise all the time to get what you want completed. Google makes it hard to access pandora playlists, and often assumes the playlist doesn’t exist redirecting you to google play. When using a Chromecast google will only use primary account not secondary for Netflix through voice commands even if you try to specify. The mobile app site reminds me of something blackberry would have made, in that the action windows use slide feature way too much. All in all love the system and can’t wait for improvements. Puts Alexa and Siri to shame. Would love voice choices in the future. Morgan Freeman? Danny DeVito? Liz Hurley? Judy Dench? Someone’s gotta be bored enough to sit through voice programming.
Okay when it works
by yesimafan on 2020/09/26 13:01
Half the time it doesn’t know it’s connected to my WiFi, even while it’s playing the music I’m casting from my phone. This means I can’t use my phone to control the volume or skip songs or anything. Very annoying. When it does work, it takes a while for it to “see” that it is connected and then longer to show you the device control screen, so if you want to quickly lower the volume, you have to race over to the google mini and hit the button or yell at the thing, “hey google, lower!” The benefit of hitting the button or using the app (if it’s working) is that you don’t miss any of the song. When you say “hey google,” it keeps playing the song even though you can’t hear it, so you miss like 10 seconds of it, which I dislike. When you can use the app, it’s just like a volume knob, so the song plays continuously. I wish it worked more consistently and seamlessly.
Missing key features
by bdavidson on 2019/05/15 08:05
I really enjoy the redesign. I’ve never used Google Home before but I know there was a redesign to integrate the Nest products. I love the ability to create rooms and group the items together for those rooms. But, one of the key features in my opinion is missing from the Nest thermostat. The ability to see outside temperature. I use that information to decide what I am going to set my thermostat to. I know if it’s 68° outside that I can change my thermostat from 72° to 68° and not feel as if I’m going to be charged a heck of a lot of money from the power company. I also utilize Amazon’s Echo Dot’s throughout my home. I’m fearful that they will loose the ability to control Nest devices after August. I contacted Nest directly and they were very careful to say “we do not foresee that being an issue”. Which indicates to me that they chose their words carefully regarding that topic.
Wish alarms were more physically accessible
by Hxryjkohcdeg on 2020/02/18 16:27
I love my google home but I wish the app was a little easier to navigate, especially when setting alarms. My google home always understands me when I want to set an alarm and she repeats exactly what I asked for. But, sometimes when I ask her to play a specific song to wake me up, she confirms that she’ll play the correct song at the correct time but come next morning all I get is an alarm tone and not the song I asked for. In the Alexa app, it’s easy to view all alarms, the times they’re set for, and the song that will play. I wish this was available for the google app. The current alarm screen is useless and difficult to get to. It only shows the time the alarm is set and you can’t edit it from the screen which would be nice in times when my google home doesn’t seem to do what I ask.
Improvement in phillip hue support suggestion
by Pin_K on 2020/11/08 04:50
After 4-5 years of using google home, I have run into these improvement opportunities daily. Google home is great for controlling phillip hue lights. In fact, it’s the smart home device that I use most consistently. However, there are glitches in the support regarding when I refer to a specific room or light. For example, Google home sometimes does not register “light 6” aka our “bathroom light” when I give the command to turn it on, sometimes multiple times. Other times google home only works if I phrase it as “turn light 6 on” while other times it only takes “turns bathroom on.”This can lead to a shouting battle between me and the google home. Lol Besides that error, the improvement suggestion I have is to have the “keep only (light/room name here) on” command, which should only keep the light/light group mentioned on and turn all other lights off. This would be very convenient as I currently have to give four to five commands every time in order get only the room that I want to be on while turning the rest off. As a long-time customer and user, I am hoping that google will make these changes to improve this product. Regards, CL
Good Start, Needs to be More Intuitive
by Sc wahoo on 2017/08/23 23:17
Google has done a very good job at starting their home automation system based upon the Home app and their chrome in Chromecast dongles. By aggressively adding industry partners, Google home will quickly become the dominant system, I have no doubt. One can almost do everything via voice with Google Home, which is truly amazing that this is possible in less than one year from launch. There is a bit of additional user interface improvement that can be done in the app, particularly as it relates to interfacing with other systems. No doubt this will come in the near future, for now it takes a little bit of technical know-how and trial and error to get things to work correctly. While this is not a large challenge for experienced computer users, for older or less savvy users it will become problematic.
Alarm clock
by Kassi11789 on 2019/01/30 08:28
Ok. I have been using chrome cast for years now. Never had an issue. I upgraded my phone to an iPhone X back in September and have had so much trouble with my alarm not going off! It has made me late several times and I’ve missed things all together because of it. I tried every thing I could think of to fix it. Tonight it finally clicked. When my phone is casting to my chromecast the alarm DOES NOT go off! It shows on the phone but makes no sound. What in the world?! I also can not watch videos or listen to anything on my phone. It plays a second and then stops until I disconnect from the device. That is nuts! So now I’m having to use an iPad to turn on the chromecast and my iPhone for the alarm. Which is really inconvenient! There has to be a solution for this! I rely on tv white noise to help me sleep due to anxiety and having to have multiple devices just to insure my alarm goes off is nuts!
Reboot needed constantly
by Amarantha10 on 2018/06/13 02:29
The connection between my Chromecast and phone drops constantly. Sometimes I need to unplug and replug my Chromecast multiple times while watching the same program because I can no longer control the show using my phone (which is the purpose of a Chromecast). When it loses the connection, my Google Home app tells me I have no registered devices. However, in a very creepy fashion, my Chromecast will continue to stream the show on my TV even though I no longer have any control over the show from my phone. More than once, I’ve turned off my TV after having lost the connection on my phone only to discover the next day that I’ve now “watched” an entire season of a show because my Chromecast kept streaming it while I was away. The idea of it is brilliant. The execution is horrible. The “Rise of the Machines” way it starts streaming shows I can no longer control is ... well, in short, it’s the opposite of what I want.
Sharing is fun
by nicknames are cheap on 2019/03/25 05:40
I have had a great time this week learning the privacy and security settings in the Google settings. The capacious and easy to navigate menu has some very important or perhaps most important control settings to utilize in Google Home experience. I saw the Drive, photo app, Home Wifi network app and see you are well positioned for the waves of development heading straight to the smart home appliances and utilities , the next big American retail market in potential dollar volume and a developer Wild West but we’ll surely see this getting consolidated and streamlined soon if I know my Google I have been with since it was just a wee officious Oracle! I pinched that from Yahoo in case you don’t remember or weren’t born yet when it was news! Lol thanks...
Easy setup
by Cauffman97 on 2019/07/06 19:43
Connect other devices such as Nest and Hue easily. Just choose set up or add device from inside Google Home app while you are setting up your “home” then search for your product. (Be sure your product is already set up and in use with its own account) I have a Nest thermostat and camera and a Phillips Hue Bridge and 6 lights. Once you see your product(s) simply select it, and the Google app will automatically bring you to the log in page for that device. Log in to your account, agree to allow Google to access the device/product and it instantly adds the product/devices to the Google Home you are setting up. Now just delegate which rooms they belong to in your Google Home and it’s good to go!
Works but error and bug...
by ambiex3x on 2020/06/09 02:32
Works great but it seems like it has a bug because the google hub max will not work on the google app but on the google hub max itself it shows it’s linked.. on the google app it says it’s not linked and won’t even if I try and it shows the hub max in the kitchen but I cannot control anything to the max from the google app for some reason.. the google hub in the bedroom works fine but the google hub max will not work on the app for some reason.. seems like a bug.. I keep trying to connect my account but it shows error and will not connect or show that it’s connected on the google app.. the google hub max shows it’s connected to my google account just fine so that’s really weird. All the other google things are working fine and everything is on the same WiFi and everything is the same but the google hub max just will not operate on the google app.
Inconvenient to Set Up
by I_Dont_Write_Many_Reviews on 2019/09/22 15:47
I love the products this app manages and have a ton of them, but the app lacks simplicity and functionality. The setup process is individualized for each device, and if you change your wifi password, you're in for a lot of work. The app requires you type in the password for the wifi for each device in your home. For someone who likes to really personalize audio, the eq setting should be quite a bit more advanced. I should also be able to play audio on multiple devices at a time. Love the app and love the product itself, but it’s not quite there. Would really like to see a whole-house audio management system, and building in actions based on camera movement would be fantastic as well. I’d like to walk into my home and my front door camera recognizes I’m home and turns lights, TV, and music on.
I LOVE MY Google Home!!!
by Shelleatkins on 2019/07/28 23:29
My relative has an Alexa and she has so many problems with it! It can’t even play a specific song or make a phone call with out messing up. And a lot of the time when we aren’t even addressing the Alexa it starts involving itself in out convos. Very strange! It listens when we don’t even ask it to. But I can almost always depend on My Google Home when I ask for something. She was impressed and I think she maybe switching over!! 🥰Thank you for such a wonderful device!!!!I also bought the mini for my brother. He loves it!! Keep improving them and making new cute things for me to buy and add to our family/home of Google items!! Sincerely Y’all!, Celeste Atkins from Ingleside Texas!
What Happened???
by Clr4tkof on 2020/04/20 01:53
This was a great app for shopping and other lists. Then the selectable icon at the bottom of the home page that took you to the shopping lists was removed. This forces you to go to the settings then scroll to get down toward bottom to lists. So now after having to do this for months, the app is now glitched so you can’t get to any other lists unless you change them to your primary. Then you have to change your shopping list back to the primary when your done. Totally silly. You had a great setup that made it totally quick to get to shopping list and it was easy to manipulate. Now it’s aggravating. And don’t get me started on the Google Assistant for shopping list. That’s about as non-user friendly as you can get. You try do move an item and it deletes it instead. Totally stupid. Just fix the google home so you can switch easily between lists and put the selectable icon back on the bottom of the main page.
Wasted potential
by NL Crush on 2021/01/11 06:42
Got Chromecast for free from Google so tried it out. Setup was fine but when I tried to use this app to connect to Chromecast it simply couldn’t find it. The app kept looping back to the “add a device” screen and nothing more after. I am a sr analyst with a masters degree and I build computers and set up virtual machines as a hobby so yea, 100% not user error on my end. Just a failed application. For the Google Devs: this app is embarrassingly bad. Roku is a full generation beyond you. Connecting YOUR app to YOUR equipment should take seconds...and should actually work. Additionally, we shouldn’t require third-party apps to use a remote for your system or pay a third party app to screen mirror from a smartphone. That kind of tech existed back in 2011 and still exceeded this garbage app. Give us a fully-functioning remote app and screen mirroring ability - for free - and maybe I will try this again some day. But hey, at least I got some free batteries out of the deal ;)
Migration from the Nest to the Google Account then to the Google home is the worst
by delano d on 2020/01/09 02:21
This is the worst!!!! The telephone customer service reps do not know how to help you! The directions on the Nest, Goggle account and Google Home do not explain clearly the process. Google and Nest assume you that the consumer wants one account that is shared with full access to ALL your family members....NOT!!! The step of going from Nest to google account should be eliminated!!! Instead Google should have to go directly to google home. Then goggle should explain the differences of sharing an email account for google home or creating a new google email account. Plus, removing the password link access in google was a disappointment. I allow usage of my hello doorbell for family members and guest when visiting my home especially if I am not there. Removing the password link is not ideal or having different levels of access for viewing the history video is also a disappointment.
Chrome cast connection issues
by Equipo Tigre on 2020/10/28 06:22
Anybody else having issues casting to the chrome cast lately? Mine just stopped being able to receive casts out of nowhere. We thought it might have finally just died, so we used it as an excuse to get the new Google tv chromecast. Love the interface and everything else, but we’re still having trouble casting. Now we know it’s not the chromecast since we just got the new one and it’s still not working. Similar issue as others I’ve read: keeps telling me to make sure everything is on the same wifi and that the local network security is enabled. Yes to all of those things, but Google home still can’t connect to our new chromecast. Can’t even find it. Not sure if it’s an update that’s needed or what. We love using it all, so please figure out what’s going and patch it up!
Goodbye personal info
by Btd 5 lover😜 on 2018/12/28 06:37
So first, I have a defective model, so as of now I am incapable to give a full depth review. But even with as far as I got I can say that the amount of personal info you must give up in order for the app to have full functionality is a little creepy. For example, it asks you if it’s ok to record you AT ALL TIMES in order to “recognize your voice better”. If this doesn’t sound shady enough, google blocks basic essentials irrelevant to voice recording in order for you to have to let them listen to you all day. It also asks for your address and current location at all times for “weather”, but you only really need what city you live in and google home shouldn’t leave your house. It’s all just one big scam so google can force you to let them know everything about you so they can sell all your personal info to advertisers. But if you don’t mind any of that then sure, its pretty cool.
Where do I start
by sunni johnson on 2018/11/04 05:47
There are many complaints I have for this Google home. Although, I do want to say I relatively very much enjoy the Google home but these complaints make it harder for me to 100% enjoy it For one, whenever I try to call someone I will click on a contact and it will go back to the home back. When I ask them to call “Dad” they say they can’t find that contact, yet I scroll down and find it . My second complaint is the alarm. You see, I feel as if Google home should be able to multi task. If I want to play music I still want my alarm to go off it won’t and I won’t ever hear it. Why is it mute? This really annoys me because this was one of the main reasons I bought the google home was because I thought it would have this ability. My third complaint is how I can’t ask a question on top of the question I just asked. Does google home have no history? Also how do I access my gmail on it or is that not possible (preferably ymail) Another one of my questions is whenever I asked google to use calculator nothing happens. ?????? bubbles just appear and then they go away. THIS FRUSTRATES ME!! why does this happen?? overall, this really does disappoint me which is why i decided to get the google home a 3.
Remember back when your Chromecast just simply ‘worked?’
by Aquilaprime on 2019/06/29 02:39
Not sure why Google decided to complicate things. My first Chromecast just worked within minutes out of the box, but those days are gone. Be prepared to enter an endless loop of your phone/tablet NOT being able to connect to a device that is literally 5-10 ft away from your WiFi. You’ll be told to switch to 2.4ghz and then back to 5. You’ll be told it’s your router or your phone of your walls, all of which were not a factor with your original device. And when it sometimes DOES work, you won’t be able to use anywhere near the amount of casting apps that you used to. It almost feels as if they are sabotaging the experience for Apple users ... although my son’s Samsung faired no better. Utter garbage. At least give us a persistent ability to cast to a nearby device (via PIN) when this app fails to get its ‘home’ in order.
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Set up, manage, and control your google home, Google Nest, and Chromecast devices, plus thousands of connected home products like lights, cameras, thermostats, and more – all from the google home app. One view of your home. The Home tab gives you shortcuts for the things you do most, like playing music or dimming the lights when you want to start a movie. Control it all with just a tap – and get to the good stuff faster. The Feed tab highlights the most important events in your home all in one place. Here you’ll also find ways to get more out of your devices and improve your home setup. Create routines that allow you to turn on lights, check the weather, play the news, and more with one simple command. See all the active audio and video streams on all your home devices in one place, change their volumes, skip to the next track, or quickly change which speakers they’re playing from. Understand what’s going on at home with a glance. The google home app is designed to show you the status of your home and keep you up to date with what you missed. Check in on your home anytime and see a recap of recent events. You can also get a notification if something important happens while you’re away. Set up your Nest Wifi in minutes using the google home app. Manage your network from your mobile device. Run speed tests, set up a guest network, and easily share your Wi-Fi password with family and friends. Decide which devices to prioritize for faster speeds and use parental controls like Wi-Fi pause to manage online time for the kids. * Some products and features may not be available in all regions. Compatible devices required.
Glitchy
by 1Wheeler8 on 2021/04/18 15:15
When using Camera option my iPhone 12 Pro Max gets really Hot and after about 10 seconds screen gets dimed, have to close the app to cool the iPhone?
Love Google home, but..
by Nikki bot 300 on 2021/04/18 02:26
We love google home but it does have a few glitches to be worked out (such as it keeps disconnecting our smart bulbs to make them unresponsive)
Nest Doorbell
by sad tutu with nest on 2021/04/17 23:31
Not happy at all with Nest doorbell after Google acquired. Video feed stopped working and customer service is very poor.
Products don’t work smoothly
by notAfan98 on 2021/04/17 17:05
Trying to install chromecast. Instructions are confusing and it doesn’t work
Almost pointless
by Delta421 on 2021/04/17 13:17
Look, I wanted to use this app. It looks clean and elegant with a nice google twist to tie everything together. However, there is very little functionality within the app for the thermostat, for the cameras etc. To really utilize any of those devices, you need the Nest app. Which is fine, but then why use this app?? This app works better than the Nest app but lacks the options to really let use this instead of Nest. Frustrating for sure. Hopefully in the future, google moves to this app.
Stock
by Cole1027 on 2021/04/17 06:44
Stoufke We will be out there tomorrow. If not I will take care of it: I’m sorry for the inconvenience.I how you have a good weekend.
Can’t even setup a chromecast
by i.am.err on 2021/04/17 00:57
I installed this for literally ONE purpose: setup my chromecast on the new WiFi network, per the instructions when I turned my chromecast on. It couldn’t detect my chromecast despite many attempts. After 10 minutes I give up. Ridiculous.
Hvax a
by larry youtube on 2021/04/17 00:56
BAD
Useful but serious flaws
by iPhone App Reviewer JM on 2021/04/16 23:22
Google Home is a useful app but the interface is limited. The biggest flaw is that there is no feature to allow for the use of Google Chromecast with multiple output devices; esp. speakers. In addition the Home/Chromecast combo fails to detect and connect via either WiFi or bluetooth to speakers. I had to purchase an HDMI splitter to separate the video and audio output and hardwire speakers. Hardwire. In 2021. This is not acceptable and why this app earns a one star rating. I also have a Google Nest mini device. I can use it as a speaker with multiple other devices in my house, but under no circumstances will the Chromecast connect or transmit to it. Google Home detects the Nest, so I can broadcast directly to it, but this bypasses the Chromecast and eliminates the usefulness of being able to independently stream content (Chromecast to Nest, controlled by Google Home app). Before you allege user error: I have connected multiple devices via Bluetooth, WiFi and other technologies over the last 20 years. The Google Home app is very limited with a frustrating “auto-connect” feature that does not allow for any customization or configuration of settings. I am a huge fan of Google products in general. I tried contacting Google customer support... but it is automated and limited. Most of the suggested solutions involve resetting the Chromecast. Useless! It is not a hardware or firmware problem. It is a failing of the Google Home software to allow for proper configuration and connection of multiple devices.
Stupid app take forever to find anything
by bilbshs dhd on 2021/04/16 20:33
Stupid app
I hate this app
by kipsvet on 2021/04/16 20:20
Too darn hard to figure out
Do not ise this over Google Wifi app
by Tenser42 on 2021/04/16 17:58
I received an email from google saying Google wifi app is being deprecated in favor of Google Home app, so I downloaded and moved my wifi over to Google Home. Since then I’ve had nothing but problems in Google Home, with duplicates of devices showing up, devices not correctly showing pause/not paused state, errors when renaming devices. The UI isnt as intuitive as Google Wifi. I delayed a schedule by 30 minutes and it apparently permanently modified the schedule to be 30 minutes later, if thats intended fine, but its not intuitive at all when I just wanted to give my kid an extra 30 minutes.
Not working
by refff 101 on 2021/04/16 16:45
Help not working
It’s all bad
by MattieNice on 2021/04/16 10:55
Loved NEST but Google ruins everything. This interface is horrible. It’s 2021, you should be ashamed of yourself for putting something like this out. Smart thermostat with zero features. Ex, cant turn pre heat off. Zero, no option. Why make a schedule if Google is going to change it.
Dsd
by dhdbebhwje on 2021/04/15 23:59
Ed’s
Please bring back the "Routines"
by iOS9 not supports on 2021/04/15 05:54
The "Routines" button is no longer exists. Cannot add/remove the settings.
Can’t effectively manage my Google WiFi system
by Dr. SagerJL on 2021/04/15 03:50
The Google Home app is supposed to replace the Google WiFi app for managing a Google WiFi system. However, the app dropped connection to my otherwise functioning network and will not reconnect. It has rendered my home WiFi network useless.
Not thrilled
by Warfriend 958823 on 2021/04/15 01:12
Doesn’t seem as user friendly as the old app sorry
Very poor app
by kumargaurav1983 on 2021/04/15 01:02
Not user friendly. Could not show properly error what is going wrong.
Terrible connection to google home
by NWAce3 on 2021/04/14 22:53
Always disconnects randomly in the middle of me listening my to music.
Home / Away not working
by Chicagoturc on 2021/04/14 16:50
... And Google customer service is not there to support. At least with Nest, I was able to talk to someone in an effort to resolve the issue
Runs my home
by SonOfEli on 2021/04/13 20:27
I use it for all my home automation needs. It works flawlessly. Only have one issue. Looks like the family bell option is missing. I use that all the time to “motivate” my kid to get up for school, brush her teeth etc.
AWESOME
by Buzzimatic on 2021/04/13 14:55
Best Ever
google home mini
by Bottom Feeder $$&@"085 on 2021/04/13 04:38
the thing is spotty. it often doesn’t do what it’s supposed to to, kicks me off from being able to manage it, and is a pain to reconnect. most of the time it won’t reconnect.
PRODUCT PERFORMANCE
by Symantha B. on 2021/04/13 03:01
My google nest shuts off all the time and my google home product will not respond when I ask questions🤦🏾‍♀️🤷🏽‍♀️
Terrible UX
by kane250 on 2021/04/13 01:15
Huge downgrade from Google WiFi app and Nest app. Sometimes hitting buttons doesn’t even trigger a response in the UI. Then if you check in one of the old apps, you can see it did do something. I don’t get the push for this app.
Needs ability to add alarms and timers from the app
by Jh476 on 2021/04/12 23:59
I would like to see a way to set alarms and timers from the google home app to my devices in my house. When it's late at night it would be easier to just set an alarm on the phone than waking others up to set an alarm on the nest mini.
A confusing mess
by Greggerzz on 2021/04/12 20:05
This is probably the worst smart home application of all the ones I have tried. The menus and options are completely unintuitive and everything is buried under tons of menus. There is no quick way to tell what is on. No quick toggles and the iPhone integration is just awful. My nest Cameras take a long time to load and there is no way to look through their history without going to the Nest app which has to reload everything. The app just feels like it was thrown together by multiple different teams that did not communicate with each other.
Difficult
by Jks3111990 on 2021/04/12 18:16
This app makes connecting things way more difficult then it seems it should be. It won’t link accounts that work with google anymore so essentially all my smart plugs I have to work in their own individual apps. It doesn’t want to connect with smart bulbs anymore by GE. It’s a cluster.
Screwed up Nest app and products
by RandomsChance on 2021/04/12 14:39
The migration to Google Home has me thinking I should throw all Nest products in the trash. Nest used to be painless to use. There are no enough expletives to use to describe Google Home.
BUG FOUND- Family Bell Gone!
by Jaye210 on 2021/04/12 04:06
I used to love this app until recently the Family Bell option disappeared into thin air. Google add the Family Bell back in the next update. This is a bug....
Roku can not connect
by Asmith_cool on 2021/04/12 03:04
When I try to add Roku to my Google assistant it will say link, but it won’t link. Please fix this bug. Thanks
Very confusing and unfriendly
by Nhaill on 2021/04/12 02:48
I struggle to add a device as usual. Just got a different modem and can't connect my nest to new wifi.
Awfully shallow usability
by Alex Lucca on 2021/04/12 01:48
No success in running the thing in Schedule-only, manual mode! What if I don’t want to use presence by phone? Why? I have kids and they leave their phones at home often while at school. What if I don’t want to use presence sensor at all? I’m sitting in one room for several hours working remotely and don’t need entire house to heat up to 72 just because the system saw me sneaking to the bathroom! The answer from Google: NFW! It will still use the presence sensor even when it’s down. Real life case: I’ve switched the entire system to Away mode (supposed to maintain Eco at 56) with phone presence and sensors off and gone south. A week after asked a friend to stop by and pull a paper out of a cabinet. Checked Google home out of curiosity - how warm it is at home - and saw it being set to Comfort while still in Away mode. How can that be? For God’s sake, Google?!
Please add android tv controls
by Umut Akparlar on 2021/04/11 21:05
Android tv remote app nearly useless, please add home app for android tv basic controls like volume on/off change channels and directional controls
Chromecast
by kkris0602 on 2021/04/11 03:30
Not connecting to a new WiFi
WORST APP EVER
by CM11111110 on 2021/04/11 03:13
I’d rate it 0 stars if I could, nothing works on the app, waste of time just takes lm ur info and can’t even let you stream Netflix to a chrome cast -_- HORRIBLE APP
Google home app review
by Sterretje48 on 2021/04/11 01:54
My Google home device will not connect yo wifi and after hours of truing different approaches, i am no closer to connecting than i was before. Do mot seem to be able to get a human to help me. Very user unfriendly app,
Brian
by MCCWB on 2021/04/11 00:05
I find all the answers I need on Google.
Frequency of updates disconnecting devices from WiFi
by Ft5p4livgy on 2021/04/10 19:58
Updates to the app seem to disconnect google home devices from local network interrupting media casts to devices. App is updated frequently and this issue recurs often
Nest by google is not the same Nest
by johngia on 2021/04/10 16:26
The original Nest thermostats have a easy app to work with and the actual thermostat was easier to work with the side dial. Spend the extra money and by the original version that links up to the Nest app vs. Google home app.
Really a review of the google home mini
by Adventure590 on 2021/04/10 14:52
It constantly loses my 3 c by ge lights (which is what I bought it for). I just have to unplug it and then plug it back in and it magically finds them again. But it takes a second to reboot. Sometimes this has me waiting at the door to leave the house waiting for the thing to reboot to turn off the lights! In the past couple weeks I have even set a couple alarms that have not gone off. I thought it was cool when I first got it (it was still glitchy sometimes) but now I just don’t trust it to work for anything. If they both work like they’re supposedly then I prefer Google to Amazon’s assistant, but mine does not work like it’s supposed to. I don’t know if I just have a dud, or if it’s google’s fault, but I am disappointed, and thinking of giving Alexa a try.
Bug log in
by nvchamp on 2021/04/10 04:15
Downloaded the app and won’t get past the sign in, it continues to refresh. It seems like it might be an email issue as safari does not connect either. Just loads forever
Cast
by Joseph-8 on 2021/04/10 01:19
Cannot connect my chrome cast thru my iPhone, I need always an android to connect it
Family Bell is missing
by Ya82888 on 2021/04/09 20:12
Who can tell me why Family Bell is now missing from Google Assistant setting? I can’t change any bell settings I set up before.
The worst app ever
by Tgsv53b on 2021/04/09 03:29
One of the most poorly designed, counter-intuitive apps I’ve ever used. The fact that google has an unlimited budget and still makes horrendous UX design mistakes is embarrassing.
Privacy settings accesses
by htf is every nickname taken??? on 2021/04/09 00:40
It makes ZERO sense to me how i can set my iPhone to allow every access available to Google home app and STILL have trouble connecting to my Chromecast ultra. This is quite the inconvenience, and I’m being dissatisfied.
HUGE WASTE of time and money
by suible on 2021/04/08 17:43
Good luck getting podcasts to reliably play on more than one speaker at a time. DO NOT buy more speakers thinking they can work together more than 5% of the time. To say I'm annoyed at spending $100s on such an unreliable system ... What a waste of money. Generally, I want it to work on all the Google speakers I have. It almost never does. ANNOYING. It may work on two or three ... maybe. No rhyme or reason. All of them? Forget it. And even those it will go in and out. No rhyme or reason. Do I recommend? Absolutely not. One star.
Trash.
by EDP69694457873 on 2021/04/08 17:07
Absolute trash, doesn’t wanna connect to other speakers. worst purchase ever.
Features lost in update
by SpaceDuckie25 on 2021/04/08 14:13
I love using this app to manage my google home mini(s), however the latest update took away many of the device management features such as being able to cancel upcoming alarm clocks without having to be in the room with the device.
Thing should get better
by a better tip on 2021/04/08 11:34
This app for some reason has more bugs then I have ever experienced on any other app. Don’t you guys test it before release an update!!!? For my actions I get success messages like light turned on or account is linked but nothing is actually happened.
Family Bell Epic Fail
by DeansReview on 2021/04/07 23:14
If you pause a Family Bell then the Family Bell feature completely disappears from Assistant Settings. I can’t get it back and now that feature is missing and can’t be used anymore. Epic fail Google.
Broken App
by Sivashanmugam on 2021/04/07 21:27
Cannot pause and unpause devices. The last update broke it
Broken Nest
by Jiminicfl on 2021/04/07 16:36
Google forces Nest subscribers to use this app which breaks location awareness features. Consequently, I’m bombarded with notifications from the Nest app whether I’m home or not. If I enable location awareness in this app, it disables it in the Nest app. If I enable it in Nest, it disables it in this app. Beyond frustrated, I disabled notifications entirely. Thanks for taking a great product and giving it the typical Google treatment.
Doesnt work
by yousuckmmmmm on 2021/04/07 04:03
EVER
Best app ever
by heltodemon on 2021/04/07 03:14
It helped me set up my hey google do it’s a good app
I like it
by galaxy_stars10 on 2021/04/07 01:50
Useful a little hard to set up but otherwise I love it
Buggy AF and poor customer support
by nevada and utah on 2021/04/06 23:08
Google Home Customer Support told me that the issue I was experiencing with my device was a known issue, but could not give me a timeline for completion or offer me any solution. Total waste of money, and the app is totally buggy. You’re much better off with Alexa.
Keeps disconnecting
by Superduder on 2021/04/06 22:14
Over and over and over again
Hard to figure out at times
by Tals3553 on 2021/04/06 21:24
I have many devices (lights, speakers, power chords, plugs etc.) connected to Google home. It can frustrating ,if something is not working, to figure out why it is not working and how to fix it. There are all kinds of directions but if those don’t work it’s just trial and error trying to figure out what went wrong. It would be nice to have some more tech support- specifically talking to a costumer service representative. If everything worked all the time I would give it 5 stares.
Can’t get it downloaded
by Auntie Gail53 on 2021/04/06 19:47
Not very happy
Set up is a huge pain
by webwags on 2021/04/06 17:18
I spent hrs trying configure this setup even spoke with tech support which was no help.
Google home app
by Evan Lehman on 2021/04/06 11:07
This app is really amazing! It integrates my nest thermostat and my Google account and home beautifully. Wonderful app. Can’t recommend enough if your a google user. It made my life a lot easier.
Extremely invasive
by anavidew on 2021/04/06 03:59
The forced replacement of the Google WiFi app is a real bummer as this app is far more invasive privacy wise. It’s impossible to use certain features without enabling cloud services that collect information about EVERYTHING your network is doing. I’m actively seeking a replacement for my Nest devices now. Highly recommend you stay away from google’s WiFi products if you’re concerned about your privacy. The recent changes are disheartening and are a clear indicator of Google’s company ethics.
Does not connect to smart lights
by lyssabsl on 2021/04/06 02:03
I logged into my govee home lights to connect it and it won’t connect any of my smart lights
horrendously bad app. loses speakers daily. reset super annoying and time consuming
by joerowens on 2021/04/06 01:10
I have a part time job, it’s going through the marketing heavy, slow to load after slow to load google home onboarding screens every time my google home system loses a speaker. my home wifi is super robust and even on a trio of google home wifi mesh hubs. but despite all this, I am daily re-adding my google speakers to my system. Hilariously bad app design that focuses on the happy path and absolutely ignores the UX for someone who has more than one speaker or has ever set one up. EVERY SINGLE TIME I am asked what music service I want what video what radio do i want to enable voice do i want to personalize and re-accept their EULA It’s like they have never heard of efficient user-experience design!
Bring long press functionality please.
by Me657483 on 2021/04/05 21:13
If you retire Google WiFi and force us into the google home app, please at least bring the same functionality.
Too simplified
by Undertheknife on 2021/04/05 16:25
I get that Google tries to make it easy by removing all the bells and whistles from the Home app but it’s frustrating when you get useless messages like “failed to connect to wifi” or “failed to pair with device”. As a developer, I can tell you that you need to help the user by telling them what when’s wrong. For two weeks I haven’t been able to make my mesh network function. It is constantly crashing and no helpful information is coming from Google or it’s apps. Very disappointed.
I love it but confusing
by Edi Budimilic on 2021/04/05 14:48
I like what can I do with my smart home and office but it’s all mixed up. Sometimes I control stuff home from my office devices but all is seperate in different accounts, spaces, rooms.
Schedules
by Midlife426 on 2021/04/05 03:47
Good app and easy to use. Manages devices well. Only complaint is when I doable a schedule and enable again, then groups will no longer show true status. I must delete all group setups to wipe everything out and start over again.
Family Bell missing
by Dr.R-S on 2021/04/05 03:00
Family Bell has disappeared from my Assistant Settings! My kids have spring break tomorrow and I don’t want the Family Bell alarm about waking up and signing into Zoom school to wake them up. So, I think I have to unplugged their Google Wifi puck so that they sleep in and don’t wake me up super early, now. What happened to Family Bell? I also have their lunch breaks and tutoring on the Family Bell...ugh!
Family Bells Setting Disappeared
by HiddenCurrents on 2021/04/05 00:22
What happened to the Family Bells setting in the iOS app? I have bells set that I now cannot access to change or delete. It was under the Assistant Settings between Face Match & Finances. Edited: Got a hold of Google support on Twitter and their solution is to download the Google Assistant app in order to access the Family Bells setting. Which does work, but I am not happy that I have to have another separate app on my phone in order to access ONE really important setting. Put the Family Bells back.
Google is Evil now
by Mister apple mac on 2021/04/04 23:34
Why Google would take a great system and just smash it to worthless bits it beyond me. I believe they owe everyone a refund for their equipment and service fees. (Class action coming I hear). This was not what we bought when we bought a Nest product. Nest products did not: 1. Stop 24/7 recording 2. Stop Apple TV app from working. 3. Stop Apple Watch from working. 4. Doorbells did not have 3 min Lag. Worthless. This is Google being a data stealing child and does not want to play fair with Apple because they value customers and privacy. Notice in the switch, you could not sure a Coproration email account anymore? That’s because it has different data collection rules. Google is NOW EVIL and getting rid of all their products as fast as I can. Also working on our school system of 54,000 people to drop Google . Making progress.
Disappointed
by 4 sh on 2021/04/04 21:29
I have loved my Google home system so much in the last 2 years. But suddenly it will no longer stay connected to our WiFi system. We haven’t changed anything but about every other day it goes offline and I have to re set it up. I love that when it’s working it gives me time and temperature and plays my pandora stations. That being said not sure why it continues to drop the connection.
It’s great when it works
by AmyStandaert on 2021/04/04 13:18
Periodically the device disconnects. It’s so frustrating trying to reconnect.
Awful
by Cfrank91 on 2021/04/04 11:17
Never stays logged in, never stays connected to internet. I’m consistently having to reset my Google Nest. Probably will just go back to old times and flip the light switch myself. And there’s never been any assistance from customer support
Nowhere as good as a Apple
by CHA CHA 44 on 2021/04/04 07:21
The Apple one is far superior to this one
Not user friendly
by Uid 816131337 on 2021/04/04 03:56
Not user friendly
Kludgy, doesn’t work as described
by Annev308 on 2021/04/04 03:42
Doesn’t import existing Google devices, have to manually recreate network, thermostat, lock relationships. Fiasco. Replacing mesh, lock & thermostat tomorrow.
Not ready for prime time
by TechnoBoomer on 2021/04/03 18:55
Google wifi app is much better...provides more detail related to your setup and straightforward functionality. For example, we have more than 30 devices connected in our home and 4 APs. In the Google Home app, I can’t determine what AP each device is connected to. The app just says Google wifi point. The old Google Wifi app used to show the specific AP, by name, the device is connected to. Made managing and troubleshooting devices and APs much easier. BEWARE, once you upgrade to the Home app, the data in the old WIFi app is overwritten with useless data from the Home app. You cannot revert back to using just the Wifi app. There are several other “features” either missing or poorly designed in the Home app. Don’t switch until Google improves the usability of the Home app. This may be the reason I switch to another product!
Forced migration
by UniBroW on 2021/04/03 15:06
Someone should bring forth a lawsuit. You are forced into yet ANOTHER app with things that you purchased and just look at that privacy nightmare? So I need to agree to this nonsense to manage my wifi network and use my Nest cameras, things I have purchased YEARS ago? When are you NOT the product when using anything Google? No wonder there’s no web interface to manage your wifi network, it’d be harder for them to spy on everything you do without this stupid pointless app.
Google Home
by kaisee23 on 2021/04/03 12:47
Superb utility!
Still crashing
by Geolndnddnnddnd on 2021/04/03 06:49
Cant set up alarms. I used my google speaker primarily as an alarm clock and that went south when all glitching started earlier this week. Going to buy an echo show just for this and use that instead.
Google Home App
by WEJr49 on 2021/04/03 05:07
Google Home App works well on the iPhone. Wish the app was compatible for the Apple Watch and Home Kit too. (HINT HINT).
Google has been a delight in our home!
by Corgi Owner 11 on 2021/04/03 03:16
Thanks google for the easy responses and connections within our home!
Google Home Not An Improvement
by Cliff 1945 on 2021/04/03 00:32
I see no point to Google when my Google WiFi App does more and provides information. I have no interest in all the other stuff you have thrown into Google Home. Will this be the only way I can manage my WiFi now?
Google Wifi Migration
by whoa_is_me on 2021/04/03 00:13
I’m Google Wifi router user. You are making me migrate to a new app which has a fraction of the functionality. No thanks. Please reconsider.
Poor replacement for Google WiFi
by Master Tulex on 2021/04/02 22:55
Buggy, hard to navigate, missing super useful diagnostic features in the WiFi app, and has weird incompatibility with Google workspace accounts.
Custom DNS Does Not Work
by Velocifer0 on 2021/04/02 22:02
On iOS, Google Home is not yet an adequate replacement for Google WiFi. Custom DNS settings do not save in the Google Home app. The only workaround right now is to use the Google WiFi app. According to the Google forums, they’re aware of the issue, yet it remains unresolved.
Terrible compared to nest
by 527jb on 2021/04/02 20:42
Called for assistance with a nest thermostat was advised I needed to get the google home app because the best app would not work the new thermostat, google app is garbage compared to the original nest app, customer service has left a lot to be desired. I would not recommend any products that use the google home app.
Nest tech support
by ojcvega7 on 2021/04/02 20:32
Is total crap. Two plus hours and no resolution. Not even the ability to send a replacement nest guard despite being under warranty. Of course they tell you that after multiple two hour phone calls. Avoid as they truly avoid the customer after purchasing their products.
Not Impressed
by DSnow3 on 2021/04/02 20:21
I was requested to move my Google WiFi setup to Google Home but the setup is confusing and Google Home couldn’t locate my Google WiFi router even though it’s communicating via the router.
User interface is insanely bad
by herodotus2 on 2021/04/02 19:57
Google is forcing all google WiFi users over to the google home app. They claim the user interface was better. While the google wifi was horrible, the google home user is just has bad. Whoever at google that doing user interface design is incompetent. Even microsoft does better UI design.
Doesn’t support Sharing with G-Suite accounts
by acadiel on 2021/04/02 19:20
On 4/2/21, Google announced an end of life for their Google WiFi app. The Google WiFi app doesn’t care if you have multiple G-Suite (Google Apps, Google Workspace, whatever they’re calling it now) managers for a home WiFi network. My wife and I are both on G-Suite accounts. The Home app downright refuses to let you share the home with a second user if they’re on a G-Suite account. You get some random error that isn’t even explained. To use a shared account, I would have to completely reset my Google WiFi and bind it to a regular Gmail account (and share with another Gmail for my wife). That means 120+ devices would have to be setup and named again, family schedules would have to be redefined, and would be in itself a weekend project, since Google lacks backup and restore function for WiFi. Coupled with that lack of functionality, the Home App is missing many pieces of functionality from the Google WiFi app. Google really needs to fix these issues if they want to decommission the WiFi app.
Speakers Loading in Groups
by Marvskankling on 2021/04/02 18:53
Great for music on one speaker but when making groups not all the speakers load each time and I have exit the app and restart it (iPhone app).
The migration instructions for Google WiFi network dont work
by Peteinma on 2021/04/02 17:46
The instructions on how to migrate from the Google wifi network describe a simple process but the key first step ( clicking on the “plus” in the upper left ) is really tough because there us no “plus” on my screen.
Horrible
by Tom10293857 on 2021/04/02 17:37
I was perfectly happy with the Google WiFi app. But Google is forcing its customers to switch to this app that’s is bloated with OTHER Google products that I don’t use and don’t want. I ONLY want Google WiFi quit trying to cram your other products down my throat
Good, but insufficient - needs update
by I won't quit on 2021/04/02 15:32
This app allows the basic management of WiFi features, with the ability to enable things unfamiliar to average users; like UPnP, and bridge or NAT communication. Unfortunately the app does not allow users the ability to change WiFI transmission channels. The WiFi transmission feature is an auto selection based on proximity congestion; which is a problem for people like me, with neighbors engaging in illicit activities, and making use of WiFi jammers to disable my cameras. If I had the use of manual channel adjustments, I could remain one step, if not half a step ahead of malicious behavior. Instead, I am forced to consistently climb a ladder, to temporarily restore camera function. Developers - please update the Google Home application. The world is not a simple, fuzzy place; and most home owners need the reliability of Smart Homes, in conjunction with the security of video footage.
cannot comnect to nest hub
by shuzxus on 2021/04/02 15:03
continue asking for local network priveledge even setup already.
Bring back the shopping list!
by CourtneyRules on 2020/06/20 14:54
Please please please re-integrate the shopping list feature into the Home app! Aside from playing music, adding items to the shopping list—primarily groceries as we run out of them—is our primary use for our Google Home. While it was a bit buried in the settings, being able to manage our shopping list from our central home app really removed stress from our daily routines. The list was always a little tricky to use and could definitely still use some UX love, but attempting to use it in the Shopping app is awful. I have to re-selected the shopping list every time I navigate to a browser to reference the recipes informing my list. It’s way too easy to delete an item when I’m trying to move it. The experience is so bad I’ve found myself using it less. Planning our grocery runs is a definitely a core home activity. Please bring it back to the Home app!
UI/UX terrible compare to Nest
by John C on 2020/01/26 15:26
I was just strongly encouraged to migrate from the Nest app to Google Home and while everything appears to work, the experience is a huge downgrade. The Nest app had a flow of devices with relevant content. For each thermostat, it showed the settings and current temp. I only had to click through to the device of I wanted to make changes. In Google, I have to select the category thermostats and then an individual device before I see any information. That's two additional clicks pet device instead of just being able to see it all at once. In Nest, I could invite anyone to join the home by entering their email address. It would send them an email invite with a link that would walk them through setting up their account. In Google, it simple tells me I can only add people with a Google account. I have to tell them to go setup an account on their own and then add them later. That is not a friendly experience. I can only see one camera at a time. In Nest, I could see them on a single page and then choose one to get a full page view. And finally, the color scheme is much more stark and less pleasing. This app is in every way worse than what I had with Nest. It works. But from a user experience standpoint, it is a huge disappointment.
horrible.
by x__cande on 2020/06/25 23:53
the app is NOT user friendly. the help center is a joke. the talk help is an even bigger joke. if you click on some of the default question you “could” ask, some answer will be “i don’t understand”. how don’t you understand your own question. link devices is impossible to figure out. the help center just says to open setting. that’s all it ever says “open google home app and go to setting”. when setting doesn’t even let you do anything. the instructions for next step are super unclear. my google home wasn’t connected to wifi. google said to change it on the app. the app said to make sure in i’m on the same wifi. how can i be on the same wifi as my google home, if my google home isn’t connecting to wifi. then come to find out they meant go to the seething on your phone and change the wifi. so i did. change to wifi to my google home wifi (which isn’t really a wifi but i guess that’s how to access things??? idk). when i switches over now the app doesn’t work because it isn’t a real wifi connection. so i’m conclusion: i have a google speaker that can’t access wifi. a google home app that can’t access the speaker to change the wifi because it can’t connect to wifi. and when i try to “connect to the same wifi as the speaker” i can’t access the app. help center is a joke. the app is unintuitive. wouldn’t buy it for my enemy.
Hit and miss
by Saul661 on 2020/02/12 06:35
Manually the switches work ok, connecting to the TV will only work some times. Chrome cast is a pain. I did a lot of work and is not paying off. I ask for a specific song and it only works on a single speaker, if I am using a group of speakers, google plays what ever it wants. I got three chrome cast and they were fine at first but after a few weeks voice commands to chrome cast stoped working on all three. Google says it doesn’t recognize that device, I reset to factory, start all over and nothing. I am getting board of this I am thinking of going back to apple TV. What a waste of money. I have 5 nest cams and they connect and disconnect constantly, that problem came after google took over. I am angry about that security problem. I tried everything to have the system recognize only my voice so people couldn’t open my garage or my front door, that does not work. I even had a google tech help me set that up, thats not safe, anyone who knows what I named the door can simply ask google loudly through my glass window or glass door and it opens anything. Google is not safe . I regret all the money spent on this worthless system.
You learn more by testing
by AthanasiaN on 2019/04/28 06:54
I honestly wasn't expecting much since I stayed at a home that had Alexa. I genuinely love the Google home so much. It's easy to maneuver and I like that it resumes from where you left off if you accidentally stop it. As for improvements, I'd love more options for news (especially a astrology and astronomy and Broadway based one) and to be able to read the full description of each news option somehow. Perhaps a transcript of the news as well to read along. I'd like it if you could go through your past questions/requests to the Google home as well just so I don't have to repeat myself if it speaks too fast. For lingists I think it would be neat if you could do a bilingual option (I know you can do multiple languages but it wouldn't answer to me when i spoke English even though it was the primary language). It would be nice to practice other languages with the Home's help. Or an option to put topics you want to stay up-to-date on and it will Google search and read the newest articles.
Could be better.
by Bizadvizor on 2019/11/02 15:55
Home mostly works but it still has lots of bugs. It stops playing streams at least once or twice a day. It looses connection to the internet. When I place a phone call, it thinks it is the first time I have used it, and reads me a boring script. It is difficult to manage notifications. A Reminder is easy to miss because it does not include an alarm sound. Although Google has access to my every word, they never seem to push software updates. It drives me crazy that it is not user configurable. If you speak to it it sometimes doesn’t respond, if you yell at it, two speakers respond. If you start a stream on one speaker, there is no way to add a new speaker when you move to a new room. There is no way to group lights and or speaker into a scene, So you have to turn them on one at a time or turn on all lights in a room. There are still limits to wireless switch and bulb configurations on the market. This is not Google’s fault but some smart rocker switches are incompatible with standard cover plates. There is no two gang switch yet. All wireless outlet units stick out of the wall and make the plug hit furniture, etc.
Horrible
by Justin Boucher 123 on 2020/11/01 17:00
As with just about all of my nest products I’m mortified at how horrible this app performs. I’m so invested with nest at this point I feel stuck after buying a massive bundle package a year or so ago. They’re app crashes constantly and takes forever to load anything. They’re notifications would rather focus on shadows and bugs then the mail man or cars in my driveway. Their previews never load and instead I get a blank screen. While using the app or in between opening the app I am constantly logged out as is my wife on her phone. The quality of my WiFi doesn’t seem to matter but cameras are co stay my offline. The smoke detectors are constantly giving false smoke detections giving me a heart attack. They’re support is horrible and says use the google home app. Well that apps worse as you can’t open the app and see your cameras. You have to click on every camera to see it and it loads just as slowly and horribly as the nest app. I’m about to just throw it all in the trash and drop a bunch of money on a better product. You’d think a massive company like google would be on top of their tech and have something as sought after as this preforming like the public would expect it to do. So yourself a favor and look into other security options.
Constant WiFi problems
by Cojak Lamone on 2020/09/03 18:05
The apps is on to something good but still has major connection and WiFi problems. I have kids and have them on a usage schedule through the Google Home app. I’m also using the google WiFi router as well. I constantly have issues where the WiFi will stop working for one of the computers or other device. The “pause” or “not pause” option (which is confusing anyways) always gets stuck or shows “paused” when it’s not or vice versa. This wouldn’t be a big deal if Covid didn’t have my kids schooling from home. I’ve stayed on top of updating the app but I still have problems. Another issue I have is connecting to 3rd party smart media. The interface is always confusing with too many options and flowcharts. Make it simple guys. I went to school for computer information systems and I get stuck sometimes, think about all those elderly folks, they probably have to hire someone to set up google products. Google has never been like Apple where it’s user interface is super easy to adapt to. The programmers need a separate user interface team for just about all of their software. You guys are good but you need some big changes.
Google home keeps falling short
by Thejoshonator on 2019/01/25 02:21
Compared to Alexa: (1) home hub doesn’t show the time at night (the “ambient light sensor” turns the screen 100% black) (2) can’t call a specific room (3) can’t play a song without blabbering for a minute about every artist and service involved (4) can’t set family reminders that go off for everyone (5) the hub devices can’t hear anyone speak well (6) google can’t play popular songs like the Lion King (featured in their own commercials) without manual intervention otherwise they play knockoffs (7) will only play white noise for an hour unless specified (8) don’t have a quiet mode so if you ask something at night have to listen to it scream across your house nonsense like “this is what white noise sounds like” (9) assistant only sometimes connects to the devices and when it does it can’t even perform the same tasks (eg play white noise) (10) Hub doesn’t display the time if the hub is doing anything besides nothing which makes it a terrible bedside device -even white noise turns off the clock which is stupid by every measure
Violation of child privacy a real concern
by kahnpro on 2017/12/31 23:03
I bought the Google Home for a convenient and fun way to stay connected and try something new. Only after using it for two days did it dawn on me that everything my 5 year old was saying to it was being recorded and stored on Google servers. He loved it. “Hi Google” could have gone on for hours if I let it. I work in software development and decided to look further into where things stand with smart speakers and Child Online Privacy and Protection - COPPA (including the collection of children’s personal information, audio, video and images). Bottom line - I couldn’t find anything addressing it. Some concerns have been raised that might lead to legal action at some point, I also saw articles alluding to future patents that could make the listening tech even more invasive. Imagine ads targeting your kids based on conversations you’ve had with them at dinner. These have somehow been sold into millions of homes with a loophole. For now I decided retire the Google Home. I deleted the multiple voice recordings of my son that had been stored via the Google Home app and can only hope that they are permanently gone from Google servers too.
Nest integration is horrible
by Webakinz r epic on 2021/02/28 00:43
So the integration with Nest is horrible. The feature to set up sound detection for Nest Aware worked ok, but now that option is missing under settings. I wasted 2.5 hours with chat support, passed between 6 people . They had me try all sorts of things that could not have anything to do with the app not having the option. I asked to be escalated to a supervisor and always got the run around that I just needed to try a few things more first. I asked for the case to be escalated at least 10 times. When “Wendy” asked me to go borrow a phone from someone and test on it, I lost it . When she asked me to send a screenshot of my account info, which has personal identifying information, I finally ended the chat. If you are not in the Google echo system and expect their Nest products to work with their Google Home products, run away quick. If you expect any sort of functional support for their products, run away quick. I would strongly suggest avoiding Google for your smart home solution. They are definitely a monopoly who could care less about their customers.
I love Google home
by Darkslayer24 on 2018/01/30 14:33
Google home mini has made my life better. Besides helping me with everything things I constantly find myself going back and saying “Hey google !” Needless to say this device saved my life . If you don’t understand or even care about technology. Then this product is NOT for you. Overprotective parents need to get over themselves and stop making everything a problem . We’re spied on each and every day.. by Google, Microsoft , Sony, etc everyday.. our internet providers are constantly watching us. If you don’t like devices and software that record you then DONT get this product. I don’t say or do anything that would get me in trouble so I have no worries. In the end wether you cut a device or service out to try and protect yourself or your family then you might as well live under a rock.. because your always being watched... Always
I love it.
by Carter Stingel on 2019/05/08 23:06
I have a Google Home Mini, Chromecast, & a Geeni/Merkury Innovations smart outlet. I use all three daily. I just have a few suggestions. 1) Night mode on Chromecast: Filters blue light when videos and other media are playing. In Ambient Mode, the screen turns black or dark gray [decided by the user] and displays the time. The feature could be scheduled like other Google Home nightmode-things. Would be really useful, since I use a Dynex TV in my room as my light source at night. It's also not HDMI-CEC compatible so I can't use Google Assistant to turn it on/off. 2) Action compatibility for IFTT: I know you can use Google Home as a trigger in IFTTT, but I haven't seen it as an action. Actions would include things like Broadcast, changing volume of Home devices, and controlling devices such as smart outlets, Chromecast-s, smart locks, and any other Home-compatible devices in your setup. That's all!
Google Home and its Hub is very beneficial!
by Sportstalker on 2019/01/23 20:34
Pros: Improved Home app certainly helps a lot! Especially for a Deaf person like myself. I bought the Google Home Hub due to its display to show information I need when I ask, freeing me from looking at the phone’s screen frequently. I use my phone to speak the commands to Google Home Hub, and it responds well from commands or answering my questions with information on display, certainly a wonderful feature! Cons: sometimes, when I ask a question, it doesn’t show the information, would end up speaking the information, so I had to modify the questions to make the Hub show the information, if it still fails, I use Google Assistant on my phone as an alternative. It can be frustrating sometimes! Otherwise, it’s huge step for Google to make their products as much as friendly for everyone. Keep it up Google! 👏👏
So far very confusing setup
by Flying Bryan on 2019/12/05 07:44
I have at my house, and one at my dads house. Almost impossible to set up in one day. The problem is it is going through growing pains. I sent invite to myself from his phone but it didn’t go through. So now I found using a old iPad I could log into his Home account and now invite myself as if I were him and now I am making some progress. And what is with the Nest cameras only allowing one camera before it has to see the last Co area to log on. Confusing I know, one camera was not working and it would not let the last camera to come on line. It took most of the day to figure out it was a bad camera on this app. Poor design on the log on. They could have easily had each camera or device log in on its own rather than rely on the last device logged in.
This app was absolutely terrible
by î. on 2020/07/31 03:22
A couple years ago I got my Google dock and I decided to connect it to my iPad and in the middle of connecting it I was connecting it to the Internet I connected it to my only Internet which was a private network it wasn’t public and it just wouldn’t connect I have perfect Wi-Fi there is absolutely nothing wrong with it I’ve been trying to connect it to my iPad for months and that’s the only thing it ever says it’s absolutely stupid and then I go look for help and then I see that it says it only works on iPhone 11’s plus which is absolutely stupid because not everybody has an iPhone 11 I only know one person who does and the app should I just expect everybody to have the newest iPhones and androids and then One time it worked but then it stops working it literally just stops it won’t do anything you want any press anything it’s just terrible I give this a one star won’t connect to the Internet works but then it stops working and when I go to the help menu it’s just useless one star review
We’re loving it!
by The "B" family on 2019/10/26 16:01
My husband and I have had our Chrome cast for a hot minute, and we absolutely love the fact since we don’t have a “smart” tv that now it feels as if we do have a “smart “tv with this awesome little device that is hooked up to our tv now.... Its extremely easy to use, especially if you do have kids, which we do, have a son who just moved out, but when he comes and visits us we can have FAMILY movie night and everyone can pick something on whatever app you have and play it from on of our Cell Phone’s!! I’m just so happy that we invested in the Chromecast, because eventually we may just get rid of Direct, all together!! The Chromecast, is kinda like our 2nd kid that we never had, but now it’s apart of our family forever and brings us joy and happiness in everyone’s life, thus far!! Thanks!!!
This is perfect
by Greeneggxxx on 2018/04/07 10:27
This is the best product that Google has ever made the assistant is wonderful she is what a assistant should be unlike Siri Siri is not a actual assistant it was very easy to set up once you connect the speaker to your account and you set up your routine and everything else you really do not need to go into the app I do not understand what these people are complaining about in adding users it’s really simple most of these people are complaining for nothing why would google let Apple Music be on its product if you won’t to use Apple Music with a speaker by the HomePod it is really easy to set alarms in delete alarms it’s nice to know about your day when you wake up and get the news it is also nice and wonderful to walk into your home and ask it to do what you want perfect product good job Google
Utter Garbage
by google_home_sucks on 2021/02/24 00:32
In what I assume was an attempt to make this app user friendly, they’ve stripped it of any intuitive options or any semblance of deep-dive control. Every time I open this app I have to re-learn its bass-ackward logic of where the simple options are located. On top of that, connecting to smart devices is way way way more complicated than it should be. There should be easy troubleshooting and fully encompassing steps to get things connected but everything sort of hangs on a razors edge. Heaven forbid there’s a modification to the network - half the devices get knocked out and take hours to reconnect because of the illogical interface and maddeningly inconsistent connections. I am giving this app more than one star, though, because after you’re done pulling your hair out and the system is up and running it’s actually pretty nice. It really needs to give the user more intuitive control things besides the basic off and on functions though.
App problems managing Nest Mesh Wifi
by Zkevlar on 2020/09/23 12:28
We used to have Google onHub for wifi and that app worked great so we upgraded to a mesh network but Google Home App is fraught with problems. Summary It has many great features but they don’t work effectively. We have the Google Home app managing our Google Nest mesh Wi-Fi network. We have had several problems with the app effectively managing the Wi-Fi. Setup Interface This is the one area that was well crafted. The user experience and ease of setup was great. All our mesh network was connected within less than 15 min. Managing WIFI We created a family group which you can pause for our children and set schedules. It won’t unpause their group even though it says it is not paused. It constantly kicks users off of the wifi and then locks you out even though you have the correct password you can’t reconnect. I’ve even had the app open copied the password from the app and pasted it and still said wrong password. Troubleshooting The FAQs and help don’t provide the answers we need. We even had a friend who manages wifi networks for a living try and help us. We expected more from Google. Sorry Google but we are just being honest. What’s next If we can’t get this fixed we will be returning the Nest Wifi and going with a different mesh network. We would be happy to talk to someone who can remedy this issue and help prevent these problems for other families.
Very Disappointed with this Google mini I just got for my early birthday present last month.
by graduwated on 2019/08/27 20:19
My boyfriend set up Google Mini but not all the way I downloaded the Google home mini app and then I found out I had to download the Google assistant app and then I had to download the Google Drive app. so I had to have 3 apps on my phone to work the Google mini completely and then it was working fine until I want to make personal phone calls and I said hey Google call this person and it said cannot find contact in phone and I called Google and I was on the phone with them for 3 hours. I reset the Google me unplugged it and still didn’t work. so I am returning them. I think Echo Dot is a lot better then Google home mini. At least my boyfriend gets his money back. Don’t buy Google mini unless you want three apps on your phone. Also it came with no instructions on how to set it up. you had to download google home app plus goal assistant plus Google Drive very disappointed it had 2 of them and they were on sale at the time.
Honestly... a little disappointed
by OsanLegend79 on 2019/04/19 03:07
I have been a Google fan boy for as long as I can remember. I used it over Yahoo back when it was a thing, I got into the Gmail BETA through invitation, and so on. Google was definitely my choice with smart home tech, but now I finally have a grievance. The app continues to forget my routines. The devices apparently don’t recognize bulbs or routines, nor do they refer me by name anymore. Good morning is supposed to give me the time, weather, commuting information, and stuff on my calendar... but it just says hi here’s the time. Options disappear sometimes, requiring a refresh or app reload. I’m sorry, but continuously factory resetting my devices, and re-configuring things in the app over and over is not an excusable fix... that doesn’t fly in my work as a programmer, it shouldn’t fly here. You can have more stars when you implement a real solution, not the new version of “have you tried turning it off and on again”
Absolutely Terrible
by JustinOmaha on 2020/10/13 02:30
*Update: I just upgraded my Google WiFi points to Nest WiFi points, and the experience was unbelievably awful. It took me over two hours to get two brand new points connected by trying the craziest combos of network resets, power cycles, app force closes, manually changing WiFi networks, etc, to get them to work. Their phone support was experiencing difficulties during regular business hours, so I had to figure it out myself. The Nest experience was always so easy and seamless. This Google Home experience is the exact opposite, and I can’t recommend it to my non-techy family/friends/co-workers. And that’s a shame, because the products are great once they’re set up. *Original Post: I purchased a Nest Home Hub to replace my old Echo Show. I placed it in my kitchen, where I have two other Google Home speakers/devices. After googling/testing multiple solutions, I cannot figure out how to get all three speakers to play music via a voice command. I’ve tried to rename devices, groups, and rooms. In the end, the Hub chooses to play on “Kitchen Left.” I can add the other speakers through the hub, but not the app. When I go to the media tab in the app, while playing music on all speakers, it crashes. At this point, I’m thinking about ditching all of my Google Home devices (except Nest cams) and go all with Echos. It pains me to say this, because I’m a huge Google fan. This app and their devices are just not where they need to be unfortunately.
Great for selling your privacy
by Noonc on 2020/06/23 22:50
This is a great app for selling your privacy. At no cost to you except for the cost of buying a Chromecast, Google is happy to let you setup and use that Chromecast for the minor inconvenience of telling it exactly where you are at all times. We’ll tell you we need your exact location to make it *easier* for you to setup your Chromecast. (Because that’s how wifi works, right? It need a GPS signal and Bluetooth?). You’ll glance around for another option on the app then mindlessly click okay when you realize Google isn’t really asking you your permission. They’re telling you if you want to use the product you just bought from them that has nothing to do with location or where you are, you’ll need to give them your location. Oh also if you could logon so we could associate your specific viewing taste with all the other data we have on you including your apps, contacts, calendars, emails, and search history, that would be nifty too!
MAJOR PRIVACY ISSUE
by Austin_C. on 2019/11/08 08:21
I would give this app a 5 star rating but I'm giving it a 2 star rating because the privacy controls are so awful. Everybody can cast to my device on my wifi network. They can see and control everything and the list goes on and on how poor the privacy is with Chromecast. Where the hell are the privacy settings? This is a rather personal and invasive casting system and I have a roommate. It's creepily uncomfortable to have this much access to each other's devices and casting experiences not to mention being able to cast on each other's devices. It would be ok if we allowed it from another account/device on the same WiFi network but not providing an option is another capitalism decision that invades privacy. It's time for this privacy mess to end Google please cut it out and privatize your services. Eventually nobody will use them if privacy isn't equivalent to others working on enhancing encryption.
Lack of Static IP Support Is A Bummer
by _Vices_ on 2019/08/02 03:58
The app itself is pretty good, but as my review title says, the inability to enter a static IP address, subnet mask, router address, and DNS address via the app and have it applied to your devices like a Chromecast stick is a bummer. To provide some context, I have the DHCP server on my router disabled because it causes a myriad of issues with other devices on my network, meaning I have to go and add an IP address, subnet mask, the router addess, and DNS address to all devices connected to my router. And in looking how to do so for my 1st Gen Chromecast, I learned that people with the DHCP server on their router disabled are more or less out of luck. Given that this same problem does not seem to exist on other streaming devices (e.g. Apple TV 4k allows you to add them from the app and have the settings applied to the device), it seems likely I will be shopping for a new streaming device and getting rid of this app.
Reliable, easy and works as advertised!
by DonKurtz on 2019/11/05 23:52
I have a flat screen TV but it isn’t a “smart” TV. The Google Home app allows me to select from my phone what I want to stream from our WiFi using our Chromecast device plugged into the TV. While a video is streaming I can use other apps on my iPhone. I have already recommended it to other people, we added my daughter’s phone using the Google Home app in about 10 seconds so she can use the Chromecast whenever she wants. A few days after writing the above review I was unable to connect to my WiFi either Chromecast, I called customer service and they said that they were already working on the problem and two days later the problem is fixed!!! I can’t ask more from a product all the way around!
Scam! Apple and Google are scamming people
by Mac_1010 on 2019/03/14 11:09
It’s clear that the Google home mini and the Google home app have innumerable issues. If you look at the most recent reviews 80% of them are one star. Yet Apple ranked this horrible app at 4.4. (They also get paid millions of dollars from Google to keep google as their default search so I am sure they are helping google with reviews). The five star reviews are obviously spam because no one explains why they actually like the app. All of the one star reviews give details on why this app is horrible. It is not even reliable with Google services like the home speaker and music play. This type of thing will be revealed later, these companies are scamming everyone just to gather your information and resell it. I have called Google about the problems with the home speaker and this app and all they want to do is record my information to link it to my accounts they offer no help whatsoever. Our world is headed into a dangerous place.
It’s like Google isn’t even trying to compete
by DApple50000 on 2018/02/26 05:12
With two Google Home Minis, Google Wi-Fi, a Google chromecast, Vizio chromecast TV, and two Vizio chromecast sound bars, you would think I’d be all in on the Google Home ecosystem. But it’s a disaster. 1. Chromecasting is hit-or-miss. Often times I have to disconnect and reconnect from my speakers more than once to get them to actually play. 2. Saying ‘ok Google play <whatever artist> on the living room speaker” Always plays it on the living room TV even though I’ve renamed the living room TV to ‘big TV’ to remove any possible confusion and my living room speaker (Vizio sound bar) is named ‘living room speaker’. I want to listen to music, not have a bright 75” screen on just to show album art from Google Play. 3. If I chromecast music from Google Play Music on my iPhone (because the Google Home Mini is too stupid to do it, see #2 above), and then I ask the Google Home Mini to stop the music playing on the living room speaker, the mini tells me nothing is playing on the living room speaker. 4. Even though Siri and Alexa recognize commands like ‘turn off the downstairs lights’, Google Home Mini tells me “I’m sorry I don’t know how to do that” so I have to tell it room by room which lights to turn off. Google Home is by far the dumbest of the three home voice assistants for media and home automation and this app is the weakest of the bunch.
Good platform annoying controls.
by Nick Prenom on 2018/03/29 18:22
I have two home minis and a standard home. They work well for new tech. You must be very precise all the time to get what you want completed. Google makes it hard to access pandora playlists, and often assumes the playlist doesn’t exist redirecting you to google play. When using a Chromecast google will only use primary account not secondary for Netflix through voice commands even if you try to specify. The mobile app site reminds me of something blackberry would have made, in that the action windows use slide feature way too much. All in all love the system and can’t wait for improvements. Puts Alexa and Siri to shame. Would love voice choices in the future. Morgan Freeman? Danny DeVito? Liz Hurley? Judy Dench? Someone’s gotta be bored enough to sit through voice programming.
Okay when it works
by yesimafan on 2020/09/26 13:01
Half the time it doesn’t know it’s connected to my WiFi, even while it’s playing the music I’m casting from my phone. This means I can’t use my phone to control the volume or skip songs or anything. Very annoying. When it does work, it takes a while for it to “see” that it is connected and then longer to show you the device control screen, so if you want to quickly lower the volume, you have to race over to the google mini and hit the button or yell at the thing, “hey google, lower!” The benefit of hitting the button or using the app (if it’s working) is that you don’t miss any of the song. When you say “hey google,” it keeps playing the song even though you can’t hear it, so you miss like 10 seconds of it, which I dislike. When you can use the app, it’s just like a volume knob, so the song plays continuously. I wish it worked more consistently and seamlessly.
Missing key features
by bdavidson on 2019/05/15 08:05
I really enjoy the redesign. I’ve never used Google Home before but I know there was a redesign to integrate the Nest products. I love the ability to create rooms and group the items together for those rooms. But, one of the key features in my opinion is missing from the Nest thermostat. The ability to see outside temperature. I use that information to decide what I am going to set my thermostat to. I know if it’s 68° outside that I can change my thermostat from 72° to 68° and not feel as if I’m going to be charged a heck of a lot of money from the power company. I also utilize Amazon’s Echo Dot’s throughout my home. I’m fearful that they will loose the ability to control Nest devices after August. I contacted Nest directly and they were very careful to say “we do not foresee that being an issue”. Which indicates to me that they chose their words carefully regarding that topic.
Wish alarms were more physically accessible
by Hxryjkohcdeg on 2020/02/18 16:27
I love my google home but I wish the app was a little easier to navigate, especially when setting alarms. My google home always understands me when I want to set an alarm and she repeats exactly what I asked for. But, sometimes when I ask her to play a specific song to wake me up, she confirms that she’ll play the correct song at the correct time but come next morning all I get is an alarm tone and not the song I asked for. In the Alexa app, it’s easy to view all alarms, the times they’re set for, and the song that will play. I wish this was available for the google app. The current alarm screen is useless and difficult to get to. It only shows the time the alarm is set and you can’t edit it from the screen which would be nice in times when my google home doesn’t seem to do what I ask.
Improvement in phillip hue support suggestion
by Pin_K on 2020/11/08 04:50
After 4-5 years of using google home, I have run into these improvement opportunities daily. Google home is great for controlling phillip hue lights. In fact, it’s the smart home device that I use most consistently. However, there are glitches in the support regarding when I refer to a specific room or light. For example, Google home sometimes does not register “light 6” aka our “bathroom light” when I give the command to turn it on, sometimes multiple times. Other times google home only works if I phrase it as “turn light 6 on” while other times it only takes “turns bathroom on.”This can lead to a shouting battle between me and the google home. Lol Besides that error, the improvement suggestion I have is to have the “keep only (light/room name here) on” command, which should only keep the light/light group mentioned on and turn all other lights off. This would be very convenient as I currently have to give four to five commands every time in order get only the room that I want to be on while turning the rest off. As a long-time customer and user, I am hoping that google will make these changes to improve this product. Regards, CL
Good Start, Needs to be More Intuitive
by Sc wahoo on 2017/08/23 23:17
Google has done a very good job at starting their home automation system based upon the Home app and their chrome in Chromecast dongles. By aggressively adding industry partners, Google home will quickly become the dominant system, I have no doubt. One can almost do everything via voice with Google Home, which is truly amazing that this is possible in less than one year from launch. There is a bit of additional user interface improvement that can be done in the app, particularly as it relates to interfacing with other systems. No doubt this will come in the near future, for now it takes a little bit of technical know-how and trial and error to get things to work correctly. While this is not a large challenge for experienced computer users, for older or less savvy users it will become problematic.
Alarm clock
by Kassi11789 on 2019/01/30 08:28
Ok. I have been using chrome cast for years now. Never had an issue. I upgraded my phone to an iPhone X back in September and have had so much trouble with my alarm not going off! It has made me late several times and I’ve missed things all together because of it. I tried every thing I could think of to fix it. Tonight it finally clicked. When my phone is casting to my chromecast the alarm DOES NOT go off! It shows on the phone but makes no sound. What in the world?! I also can not watch videos or listen to anything on my phone. It plays a second and then stops until I disconnect from the device. That is nuts! So now I’m having to use an iPad to turn on the chromecast and my iPhone for the alarm. Which is really inconvenient! There has to be a solution for this! I rely on tv white noise to help me sleep due to anxiety and having to have multiple devices just to insure my alarm goes off is nuts!
Reboot needed constantly
by Amarantha10 on 2018/06/13 02:29
The connection between my Chromecast and phone drops constantly. Sometimes I need to unplug and replug my Chromecast multiple times while watching the same program because I can no longer control the show using my phone (which is the purpose of a Chromecast). When it loses the connection, my Google Home app tells me I have no registered devices. However, in a very creepy fashion, my Chromecast will continue to stream the show on my TV even though I no longer have any control over the show from my phone. More than once, I’ve turned off my TV after having lost the connection on my phone only to discover the next day that I’ve now “watched” an entire season of a show because my Chromecast kept streaming it while I was away. The idea of it is brilliant. The execution is horrible. The “Rise of the Machines” way it starts streaming shows I can no longer control is ... well, in short, it’s the opposite of what I want.
Sharing is fun
by nicknames are cheap on 2019/03/25 05:40
I have had a great time this week learning the privacy and security settings in the Google settings. The capacious and easy to navigate menu has some very important or perhaps most important control settings to utilize in Google Home experience. I saw the Drive, photo app, Home Wifi network app and see you are well positioned for the waves of development heading straight to the smart home appliances and utilities , the next big American retail market in potential dollar volume and a developer Wild West but we’ll surely see this getting consolidated and streamlined soon if I know my Google I have been with since it was just a wee officious Oracle! I pinched that from Yahoo in case you don’t remember or weren’t born yet when it was news! Lol thanks...
Easy setup
by Cauffman97 on 2019/07/06 19:43
Connect other devices such as Nest and Hue easily. Just choose set up or add device from inside Google Home app while you are setting up your “home” then search for your product. (Be sure your product is already set up and in use with its own account) I have a Nest thermostat and camera and a Phillips Hue Bridge and 6 lights. Once you see your product(s) simply select it, and the Google app will automatically bring you to the log in page for that device. Log in to your account, agree to allow Google to access the device/product and it instantly adds the product/devices to the Google Home you are setting up. Now just delegate which rooms they belong to in your Google Home and it’s good to go!
Works but error and bug...
by ambiex3x on 2020/06/09 02:32
Works great but it seems like it has a bug because the google hub max will not work on the google app but on the google hub max itself it shows it’s linked.. on the google app it says it’s not linked and won’t even if I try and it shows the hub max in the kitchen but I cannot control anything to the max from the google app for some reason.. the google hub in the bedroom works fine but the google hub max will not work on the app for some reason.. seems like a bug.. I keep trying to connect my account but it shows error and will not connect or show that it’s connected on the google app.. the google hub max shows it’s connected to my google account just fine so that’s really weird. All the other google things are working fine and everything is on the same WiFi and everything is the same but the google hub max just will not operate on the google app.
Inconvenient to Set Up
by I_Dont_Write_Many_Reviews on 2019/09/22 15:47
I love the products this app manages and have a ton of them, but the app lacks simplicity and functionality. The setup process is individualized for each device, and if you change your wifi password, you're in for a lot of work. The app requires you type in the password for the wifi for each device in your home. For someone who likes to really personalize audio, the eq setting should be quite a bit more advanced. I should also be able to play audio on multiple devices at a time. Love the app and love the product itself, but it’s not quite there. Would really like to see a whole-house audio management system, and building in actions based on camera movement would be fantastic as well. I’d like to walk into my home and my front door camera recognizes I’m home and turns lights, TV, and music on.
I LOVE MY Google Home!!!
by Shelleatkins on 2019/07/28 23:29
My relative has an Alexa and she has so many problems with it! It can’t even play a specific song or make a phone call with out messing up. And a lot of the time when we aren’t even addressing the Alexa it starts involving itself in out convos. Very strange! It listens when we don’t even ask it to. But I can almost always depend on My Google Home when I ask for something. She was impressed and I think she maybe switching over!! 🥰Thank you for such a wonderful device!!!!I also bought the mini for my brother. He loves it!! Keep improving them and making new cute things for me to buy and add to our family/home of Google items!! Sincerely Y’all!, Celeste Atkins from Ingleside Texas!
What Happened???
by Clr4tkof on 2020/04/20 01:53
This was a great app for shopping and other lists. Then the selectable icon at the bottom of the home page that took you to the shopping lists was removed. This forces you to go to the settings then scroll to get down toward bottom to lists. So now after having to do this for months, the app is now glitched so you can’t get to any other lists unless you change them to your primary. Then you have to change your shopping list back to the primary when your done. Totally silly. You had a great setup that made it totally quick to get to shopping list and it was easy to manipulate. Now it’s aggravating. And don’t get me started on the Google Assistant for shopping list. That’s about as non-user friendly as you can get. You try do move an item and it deletes it instead. Totally stupid. Just fix the google home so you can switch easily between lists and put the selectable icon back on the bottom of the main page.
Wasted potential
by NL Crush on 2021/01/11 06:42
Got Chromecast for free from Google so tried it out. Setup was fine but when I tried to use this app to connect to Chromecast it simply couldn’t find it. The app kept looping back to the “add a device” screen and nothing more after. I am a sr analyst with a masters degree and I build computers and set up virtual machines as a hobby so yea, 100% not user error on my end. Just a failed application. For the Google Devs: this app is embarrassingly bad. Roku is a full generation beyond you. Connecting YOUR app to YOUR equipment should take seconds...and should actually work. Additionally, we shouldn’t require third-party apps to use a remote for your system or pay a third party app to screen mirror from a smartphone. That kind of tech existed back in 2011 and still exceeded this garbage app. Give us a fully-functioning remote app and screen mirroring ability - for free - and maybe I will try this again some day. But hey, at least I got some free batteries out of the deal ;)
Migration from the Nest to the Google Account then to the Google home is the worst
by delano d on 2020/01/09 02:21
This is the worst!!!! The telephone customer service reps do not know how to help you! The directions on the Nest, Goggle account and Google Home do not explain clearly the process. Google and Nest assume you that the consumer wants one account that is shared with full access to ALL your family members....NOT!!! The step of going from Nest to google account should be eliminated!!! Instead Google should have to go directly to google home. Then goggle should explain the differences of sharing an email account for google home or creating a new google email account. Plus, removing the password link access in google was a disappointment. I allow usage of my hello doorbell for family members and guest when visiting my home especially if I am not there. Removing the password link is not ideal or having different levels of access for viewing the history video is also a disappointment.
Chrome cast connection issues
by Equipo Tigre on 2020/10/28 06:22
Anybody else having issues casting to the chrome cast lately? Mine just stopped being able to receive casts out of nowhere. We thought it might have finally just died, so we used it as an excuse to get the new Google tv chromecast. Love the interface and everything else, but we’re still having trouble casting. Now we know it’s not the chromecast since we just got the new one and it’s still not working. Similar issue as others I’ve read: keeps telling me to make sure everything is on the same wifi and that the local network security is enabled. Yes to all of those things, but Google home still can’t connect to our new chromecast. Can’t even find it. Not sure if it’s an update that’s needed or what. We love using it all, so please figure out what’s going and patch it up!
Goodbye personal info
by Btd 5 lover😜 on 2018/12/28 06:37
So first, I have a defective model, so as of now I am incapable to give a full depth review. But even with as far as I got I can say that the amount of personal info you must give up in order for the app to have full functionality is a little creepy. For example, it asks you if it’s ok to record you AT ALL TIMES in order to “recognize your voice better”. If this doesn’t sound shady enough, google blocks basic essentials irrelevant to voice recording in order for you to have to let them listen to you all day. It also asks for your address and current location at all times for “weather”, but you only really need what city you live in and google home shouldn’t leave your house. It’s all just one big scam so google can force you to let them know everything about you so they can sell all your personal info to advertisers. But if you don’t mind any of that then sure, its pretty cool.
Where do I start
by sunni johnson on 2018/11/04 05:47
There are many complaints I have for this Google home. Although, I do want to say I relatively very much enjoy the Google home but these complaints make it harder for me to 100% enjoy it For one, whenever I try to call someone I will click on a contact and it will go back to the home back. When I ask them to call “Dad” they say they can’t find that contact, yet I scroll down and find it . My second complaint is the alarm. You see, I feel as if Google home should be able to multi task. If I want to play music I still want my alarm to go off it won’t and I won’t ever hear it. Why is it mute? This really annoys me because this was one of the main reasons I bought the google home was because I thought it would have this ability. My third complaint is how I can’t ask a question on top of the question I just asked. Does google home have no history? Also how do I access my gmail on it or is that not possible (preferably ymail) Another one of my questions is whenever I asked google to use calculator nothing happens. ?????? bubbles just appear and then they go away. THIS FRUSTRATES ME!! why does this happen?? overall, this really does disappoint me which is why i decided to get the google home a 3.
Remember back when your Chromecast just simply ‘worked?’
by Aquilaprime on 2019/06/29 02:39
Not sure why Google decided to complicate things. My first Chromecast just worked within minutes out of the box, but those days are gone. Be prepared to enter an endless loop of your phone/tablet NOT being able to connect to a device that is literally 5-10 ft away from your WiFi. You’ll be told to switch to 2.4ghz and then back to 5. You’ll be told it’s your router or your phone of your walls, all of which were not a factor with your original device. And when it sometimes DOES work, you won’t be able to use anywhere near the amount of casting apps that you used to. It almost feels as if they are sabotaging the experience for Apple users ... although my son’s Samsung faired no better. Utter garbage. At least give us a persistent ability to cast to a nearby device (via PIN) when this app fails to get its ‘home’ in order.
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17,808
 2
9,080
 1
30,810
Current Version (2.36.113)
4.0
408,540 total
 5
315,098
 4
39,566
 3
17,165
 2
8,391
 1
28,320
Version History
More...