Screenshots
Keyword Volume Hits KEI Rank
conductor mobile
0.00
3
fasta taxi
0.00
3
ou bound
11 K
3
ou innovate
0.00
3
rido driver
0.01
2
fasta driver
0.00
1
car rides
3.81
1
bolt car
11.14
1
Search Visibility
App name
Bolt (Taxify)
Description
Bolt (formerly Taxify) is a transport app for requesting a fast and affordable ride. Just tap the button to order a ride, get picked up by a nearby driver, and enjoy a low-cost ride to your destination. How to request a ride with Bolt app: 1. Open the app and set your destination 2. Request a driver to pick you up 3. See your driver arrive in real-time 4. Enjoy the ride to your destination 5. Pay in-app or in cash (available in select countries) Bolt app features: • See the ride price upfront, and know how much you will pay • The app helps to set your pickup location even if you don't know the exact address • You can rate your driver to give feedback and help us improve the service quality • Add your credit card and never worry about carrying cash again. We'll email you the receipt after every trip Bolt is available in 25+ countries and 80+ cities around the world. We rebranded from Taxify to Bolt in February 2019. Bolt’s mission is to bring fast and accessible transport to millions of people around the world, while helping thousands of drivers support their families. The next time you need a ride, take Bolt! Earn extra money with your car. Sign up as a driver at https://partners.bolt.eu Have questions? Get in touch via info@bolt.eu or at https://bolt.eu Like us on Facebook https://facebook.com/bolt Follow us on Twitter http://twitter.com/boltapp
Review
by shakaraaaofficial on 2019/12/11 17:58
I enjoyed my ride,my driver was good company
HORRIBLE !!!💔🤬😡
by Good lov on 2019/12/07 15:25
Wouldn’t even advise my worst enemy to use this app. It’s a BIG SCAM! I took a ride which was meant to be 4500 but an additional 2k was put to it. I ended up paying 6500 for my ride. After my ride, I got an email from taxify showing the amount the ride was(4500).I quickly sent an email to them saying that I paid 6500 for it and I wanted a refund of 2k back. After carrying out the investigation, they asked me to send my account details so as to make a refund, which I did. For 5Good weeks I kept emailing taxify saying I haven’t gotten a refund back and they kept replying my emails saying they would make the refund soon and I should wait a little. To cut the long story short, I never did get a refund and a two month have passed now. In as much as Uber cost more money, I would rather use their app because I know if anything like this happens, before the week runs out i would already get a refund. Plus their employees are very professional. Taxify just picks anyone from the streets and Gives them the job! Stupid
Ride to Uniben
by cassiduju on 2019/12/06 11:48
It was a nice experience
No otp
by Fayvvv on 2019/12/04 21:49
Since I downloaded the app I’ve never been able to use it. No matter how many times I try, I can’t seem to ever get the otp. I’ve tried the call and text options for months now. It worked well with my android and so I don’t know what the issue is
Not good in Tbilisi
by Tbilisi Easy on 2019/12/03 13:20
Servers can’t handle traffic. System doesn’t work during rush hour.
Amazing guy
by krizpaker on 2019/12/02 22:30
Really cool trip with him!
No to BOLT
by Mayskaya_sa on 2019/12/02 15:31
It’s horrible service. Taxi driver doesn’t roads. And looks like with 1 day experience. You can’t order premium class cars. It is like lottery will it come clean Mercedes or year dirty, full of smokes Hyundai. Do you ask for certificate to drivers? No no no!!!
Bolt has the best drivers.
by barbieglance on 2019/12/01 13:12
The drivers are really patient, calm in driving and well mannered...
Not that great in Budapest
by D. Curry on 2019/11/30 22:30
The drivers are complete morons
Rubbish Service
by Lei555555 on 2019/11/30 18:37
The customer service is close to none. Rides didn't happen but they can't fix the refund. It's not even 1/10 good as Uber. It's my fault to download and use it. Gross service
No platform to report Abusive drivers
by ademoses12 on 2019/11/29 17:28
You guys should get a platform were clients can rate, refer, comment and report drivers bcos the driver dat drove me was Abusive and insulted my friends.. I still have his vehicle number. We were really angry that day and there was nothing we could do, no one to report him To.
Good application
by sfjljgyujhfrt on 2019/11/29 10:35
👍🏾
It’s trash in Lagos
by opeyemiizat on 2019/11/28 15:28
If you are in Lagos just get uber. They don’t care about their passengers and won’t do anything to help your safety.
Misquotes prices / terrible customer service
by Zach Bucheister on 2019/11/26 07:30
I use ridesharing apps regularly across a variety of geographies. BOLT always looks attractive because of the price / promos they are always offering. Do not be tricked, they regularly misquote prices and almost always charge you above the range they offer when you accept the rides. I get fooled often, maybe once every quarter because the prices are so attractive. When I follow up to complain about misquoted prices (especially on the longer, more expensive routes) sometimes I get an answer saying I will he offered a promo code - I usually say thank you and ask for the code, which I never receive. Also the cars and drivers are generally of inferior quality compared with competitors.
Great
by vceyz on 2019/11/20 20:18
Lovely
سعودي ب جورجيا
by Amatoo18 on 2019/11/20 19:11
اي احد يبي تكسي يطلب من هنا ارخص شي احتمال يطلع لك نص سعر برا واحيان اكثر اكثر الاماكن اللي رحتها م عدت ٥ لاري
Ms. Manana Chanturishvili
by mananac on 2019/11/17 14:10
Thank you for the great ride❤️😍💕
Dream come true
by lianaandaherfking on 2019/11/13 12:30
Finally a professional taxi company in Hungary. Everything is 10/10
Great service
by acrophylos on 2019/11/12 13:54
Very convenient and good service for getting around Vilnius
Complain
by deeeola on 2019/11/11 18:48
I’m so disappointed in this app I regret downloading and making use of it I was debited for some rides I didn’t take 3k And I dropped a message didn’t get a feedback or refund. So I deleted the app
Easy to use
by hdrfgyrhg on 2019/11/09 12:35
Easy to use to get around Budapest. Safe and clean rides.
Smooth Trip
by MrIridescent on 2019/11/05 20:36
Smooth Trip
Не очень
by dmchik on 2019/11/04 16:32
Жадные водители хватают клиентов на перёд. Приходится ждать по пол часа чтоб закончили заказ и потом приехали. В половине случаев водитель отказывается от заказа через 15 минут. Приходится по новому заказывать машину.
sms activation issues
by max.123 on 2019/11/02 21:23
I try to use bolt but I never got the sms activation message, you can use the call option but if you are in a noisy place you will not hear it and also the robot speaks too fast. Right now I was able to activate it with the call option because I am in a quiet place. I will update my review when I use the service.
Hello dear bolt
by hirsi89 on 2019/11/02 03:50
I would like to let the management know that ur drivers are bunch of hustler and they don’t really care about the customer because they’re always taking longer routes just so they can charge you extra money even when you get little bit of promotion or when get a free ride to this happen to me almost every time I was riding with bolt and I don’t want no more to ride with ur company am switching to a different company started today and most of the bolt drivers in Nairobi really do this by the way
Usefull app
by Ainaz.Hazrati on 2019/10/30 14:22
Very easy to use for me as tourist in tblisi
The worst support
by Mishbss on 2019/10/30 03:55
I had an issue with the driver so I contact the support team in my region they told me to send my bank account details I never heard from again even though I contact them several times but didn’t hear back.
😷👎🏻👎🏻👎🏻
by فهد العرفج on 2019/10/29 12:47
برنامج نصابين وفاشل سحبو مني مبلغ والسائق لم يستطيع الوصول لمكاني وقام بإلغاء المشور حسبي الله عليكم
Great app
by Guccileveltte on 2019/10/28 20:57
Good service
Шарашкина контора?
by Длшшшлооллллг on 2019/10/28 17:49
Нет нормальной навигации, тут стандартная история заниматься поиском автомобиля и выдавать претензии что до адреса не довезли(несколько раз было что вообще на другую улицу). Водителям что либо говорить бесполезно, для них метка в навигации-святое. И ничего если он повезет кругами или по платной дороге. Оплату платной, кстати, с вас будут спрашивать по приезду. В общем, море негатива, яндекс форева. И да , цены выше яндекса
Great driver
by Sierra7356281997673 on 2019/10/26 23:05
Professional, friendly, and helpful. Thank you!
When I have an issue, I’d like to be heard
by Anastasiia Pro on 2019/10/26 11:23
I’ve been using bolt for sometime now and has never had issues before. Drivers are accommodating and kind. This time, not so much. The driver was rude and did not accept to driver my cat and I to the vet. The cat was in her carryon bag, so no damage to the car would happen. Firstly, no where on the app does it state that I need to indicate about transferring an animal and call the driver before hand. Secondly, if there is a guideline, than I believe it’s up to the company and the driver to ensure his/her profile indicates that they do not transport animals. I reached out to support as the driver rudely drove off and inputted “did not show”, whole he simply left. Got charged and support gives me guidelines vs working on a solution. Not cool!!!!!
2x kallim kui takso
by john87536785 on 2019/10/26 08:41
harva on odavam. enamasti on öösiti täpselt 2x kallim. parem tellin takso mis on stabiilselt odav.
Respectful drivers
by steinerbabe on 2019/10/24 15:01
Taxify seems to have changed so much The drivers i have encountered so far are very respectful and super helpful.Amazing driving and just too humble. I love taxify
Good but creepy
by Too Many Techinicial Issues on 2019/10/23 12:59
I strongly suspect they allowed their system to be overridden so individuals that were harassing me could do so and so they could over charge me. Unethical. Manual overrides. Beware of a company that could do such a thing and we know Nigeria won’t regulate them and keep them accountable.
Great service
by mrehkamp on 2019/10/22 16:44
Cheaper than the taxis and great service, easiest way to get around Paris,
Free Promo Code: ZB776
by ZB776 on 2019/10/20 17:09
Воспользуйся моим пригласительным кодом ZB776 и получи бесплатную поездку с Bolt до 60₴. Promo code: ZB776
CHIZZY
by MR.CHIZZY on 2019/10/20 10:49
It’s safe and reliable.
Aplicatie de cacat
by mihneablv on 2019/10/20 02:55
T pisi pe ea
Has pluses and minuses
by lazurenko on 2019/10/16 08:30
Took a ride and had none English or Russian speaking driver, one time Uber was much more cheaper than the bolt, be careful when you change to final destination, the app doesn't show new price, you will be charged double price afterward without even your permission.
Card
by _kings on 2019/10/14 15:08
My card isn’t adding ,due to technical problem,what’s that all about ???
Drivers
by GrandadJFreeman on 2019/10/13 10:01
What about bolt cars in South Africa, are they 100 percent carbon neutral? Your drivers needs to do better by waiting for at least a year experience after driving school lessons.
Fire
by Lolkkok on 2019/10/12 13:40
This app gang as heck
Best app ever
by MarselaMarsi on 2019/10/11 23:04
I am so happy we have this in lithuania and all over eastern europe 😄 Is so affordable and easy to use , it just makes life bettter.
Got blocked for a trip I paid.
by msjnr01 on 2019/10/10 13:19
Your drives accused me of not making payment for a 24 rands. I expected your admin to reach out to me but instead they have my account blocked till 2020. I am very disappointed with your admin here in South Africa.
Hi
by dagaatiboy on 2019/10/10 07:41
Driver had good communication and driving skills
Satisfied
by yungfizzyy on 2019/10/08 16:14
I love bolt
Bolt
by athena naz on 2019/10/08 13:39
This app made everything way easier!!! Luvin it ;)
Dope 💯
by Kwame EL on 2019/10/07 22:20
Fast and affordable
High prices + immoral
by David Khosroshvili on 2019/10/07 13:56
Prices have skyrocketed + low moral values of the company on the Georgian market.
المواصلات الرخيصة
by Al HAMMEDI on 2019/10/06 16:29
أفضل برنامج للمواصلات في أذربيجان 😍
Good
by odunga on 2019/10/05 19:22
Quick
Bitcoin Soja @iam_mrkofi
by piuskofi on 2019/10/05 12:09
So cool and reliable 😜
Great
by biggy001 on 2019/10/04 17:54
Best ever
Crítica
by TeRodrigues on 2019/10/04 14:31
Em duas viagens no mesmo lugar os preços alteram -se Na ida é mais barato No volta é mais caro
Gio
by Gsop1977 on 2019/10/03 08:21
very often application crashes. points wrong place and most often shows wrong time estimation. time estimation is worst feature application has because drivers can cheat you, doesn't drive on time or even ignore order and you don't have possibly to react online, provider charges you anyway if you cancel your ride.
Very nice
by iikennao on 2019/10/02 21:37
Very nice
Don't ever try!
by Zulya17 on 2019/10/01 09:27
Incredibly disgusting, annoying service ever!!!!
Bolt rocks!!!
by hipsy dah quin on 2019/09/28 07:01
I enjoy every ride... thanks bolt you’re the best
Don’t support taxis
by Yuri Zh on 2019/09/27 09:21
There is a reason why Uber and Lyft took over taxis so quickly and completely: because no one likes getting ripped off and that’s pretty much what taxi drivers do. Yes, it’s a broad generalization. But the reason for this is the taxi meter, which gives the taxi driver the **option ** to overcharge you. And they do. With a fixed price meter like Uber or Lyft, there is no option to overcharge you. The trip is simply A to B, and the taxi driver’s incentive is to get you there quickly. Without a fixed meter, the taxi driver’s incentive doesn’t align with your. They want to make as much money at possible. The more you use Bolt, the less likely cities like Budapest gets better alternatives. Don’t support taxis.
Cool rate
by Quame. on 2019/09/26 08:34
It’s amazing. I love it!
Price more than given
by bebe maya on 2019/09/25 17:26
You said 6cedis but the price changed to 8cedis ,so what is the meaning of that ,if you know you can’t give a fix price stop operating and let’s go back to our old way
💯
by Walker1gh on 2019/09/24 01:46
This App Be Lit 👍🔥🔥🔥 @supremewalker👣🚶‍♂️💯
Terrible service in London
by ST3728 on 2019/09/22 20:27
Drivers call to check on your destination and cancel based on the answer.
Love it
by WillieRaw on 2019/09/21 22:19
It accurate and fast for pickup
Bolt
by CoCo12161216 on 2019/09/21 06:52
Good and quick service, better pricing and clean cars!
Beats Uber
by zillsonhg on 2019/09/18 18:55
awesome
Drivers
by Labesh0106 on 2019/09/18 09:12
They refuse to go to so many places except ikeja and lekki, I don’t know why, most of them refuse to go to Ikorodu or igando or ojo and co
Mr paul
by Vickyvich on 2019/09/16 13:51
Nice and well organized
Bolt ⚡️
by DAVID_TREY on 2019/09/13 15:32
Drivers are supercool and pickups are quick
Good
by zlatani on 2019/09/13 11:47
He is a good driver
Фактическая цена может превышать цену при бронировании
by Ta.Na.09 on 2019/09/13 09:26
mm
Amazing !!
by Nembarek on 2019/09/12 22:52
No more worries to catch cab it is just time saving and even safe when you ride
Payment does not function as expected
by adahung on 2019/09/10 09:43
I have a credit card added into my account but Bolt app asked me to add a card when I request a ride. I re-entered my card info and it asked me to scan my card for security reason. Nothing happened when I have my card scanned with a complete green box shown in the app. I tried another credit card and it still didn’t go through. There is a use cash option but nothing happened when I tapped on it. It is super annoying when you tried to get a ride with time limitation. It’s also my first time using Bolt so the user experience is pretty frustrating.
So easy and insanely affordable
by savagerule on 2019/09/09 17:41
It’s been the easiest to use so far. Rates are very low compared to others and promos keep coming up. I love it
Тупой, ужасный, отсутствие сервиса!
by Mari-ukraine on 2019/09/09 17:00
Самая ужасная служба! Три поездки и никогда больше! Вам напишут 10 минут, а Водитель приедет через 15, постоянно меняется время подачи! Мало того! Каждый Водитель совершал звонок за мой счёт! Единственный плюс за который одна звезда это тариф. Остальное отстой!
Not available in my area?
by neewbby on 2019/09/09 10:31
How to know if it’s an area issue?
Good app but terrible service
by Sosebashvili on 2019/09/08 15:26
They collected money even knowing that I wasn’t taking a car. I’m deleting my card from this app and I recommend to you the same!!!
Nice taxi
by Mlyiv on 2019/09/08 09:25
I love use this app. But I have some questions: when will it be possible to place orders for multiple addresses? and when will it be possible to add a tip to your order?
Bolt ambassador
by vybxxxxz on 2019/09/07 14:52
Enjoying every trip
App is good by itself but not the service
by jmmagehz on 2019/09/07 07:58
Ended up not using this service anymore, it just overcharges and gives not professional drivers. Used service in Azerbaijan, did not like so switched to Uber which has excellent service.
Gia
by MG Law on 2019/09/07 02:04
Excellent driver clean and comfortable car. Thank you
Review
by Naninide on 2019/09/04 09:34
The worst app that I have ever seen and the service is poor
Mr ex uber
by abeney1949 on 2019/09/03 17:35
I used in the past Uber, but switched to bolt whenever available as the service is more reliable.
Great ride
by BudapestSuperFam on 2019/09/02 11:00
It’s great to hVe a reliable ride with a predictable cost. Some of the drivers also point out points of interest if you indicate an interest.
Good
by GarVey0990 on 2019/09/01 21:28
Smart and a good driver
Worst service ever
by iskabae on 2019/08/31 09:17
If I could give no stars at all, I would. Bolt has the most terrible customer service I have ever used in my life. Their drivers are reckless, rude and unprofessional. Cases of riders being verbally and physically assaulted have been reported on multiple occasions, yet they refuse to take any action. All they care about is making their money off the back of these drivers. Their customer service is extremely hard to reach, they do not reply messages, and when they do, issues take donkey years to resolve. Their drivers manipulate the GPS and cheat riders, and Bolt do nothing about this. It’s a terrible experience, and I wouldn’t advice anyone to use it.
Very fast and reliable Bolt Rider
by Gozman77 on 2019/08/30 05:58
Very fast and reliable Bolt Rider
Good very good
by kuki the great on 2019/08/29 13:43
Taxi came on time Driver was polite Ride was good
Sweetly
by Deblogg Designs on 2019/08/28 15:28
Candy
First time in Tallinn, Estonia
by iakiew on 2019/08/27 13:48
Free public WiFi everywhere! Asked my tour guide what’s the local “Uber” app and was very happy with how easy it was to call Bolt cars!!! Especially happy with highlighting the best place to wait for your car.
Superve service
by hamu@4 on 2019/08/23 01:47
Didn’t know that I could enjoy a bolt ride til I met this guy,he is patient and caters for all the customers needs,I would definitely recommend his service to anyone needing a cab.
Inability to Complete Registration
by Ossibs on 2019/08/22 08:42
I have downloaded the app, but I can’t complete the registration because I have not received the code to complete the registration via sms. It has been like this to the past 72hours
Loved the app!
by vardajim on 2019/08/22 03:36
Very easy to figure out. Loved the ease of watching who is coming and how far they are. Unfortunately, we were a group of 14 tourists in Malta with only two Malta phone numbers. Everyone else had phones with overseas numbers. This made it difficult to order more than one taxi because the app is connected to one phone number and you cannot order multiple taxis after ordering one. The others in the group couldn't activate their apps because the activation code was texted to an overseas number which would require them to have an overseas calling plan instead of just wifi. Email activation would probably work better for phones that use only wifi.
Good
by Beight@ on 2019/08/21 15:51
Comfortable and friendly
Sherifudeen
by sherifudeen on 2019/08/20 20:02
Driver was very professional
Comfort
by chrisblinks on 2019/08/19 14:25
Best drive
Very good
by Mexicanintheus on 2019/08/19 09:30
Easy to use! Some drivers don’t speak English, but all have been very nice so far
Do not use
by Gmtmcc on 2019/08/18 06:55
Was just locked in a car and the driver disappeared No way to contact BOlt for help.
Great service in Bucharest
by Charlesfsl on 2018/09/07 10:05
We have used Taxify for a week while visiting this city and must have taken 20 rides - every one of which were superb - and the price very reasonable. Several of the drivers spoke excellent English which was a real help as a tourist. We never waited more than 5 minutes and in contrast to the regular taxis we were never cheated on the fare. One thing- Taxify should add a place to add a tip when rating the drivers. I wanted to do this several times when the driver was especially helpful. Overall I was very satisfied with this excellent service.
They may overcharge by 70!!!
by Deceived user. OVERCHARGED on 2018/12/27 17:10
I was using this service to n daily basis. In most cases drivers are professionals, but last time I got driver who didn’t know rotes or specially was driving wrong directions to increase driving time. When we riched the destination application showed 70% MORE amount than ride costs. Regular taxi would take 16-20 GEL but this application charged 35 GEL !! CARL 35. Even driver was surprised by this amount, when I said it’s too much driver said that application sometimes overcharges, he agreed with me but said if i won’t pay he will have to inform Taxify to block me. So I payed having hope to refund that amount. I contacted them trying to proof that I was overcharged, asked them to check rotes driver took. Young woman from support checked and agreed that driver took wrong directions and it made about 4 additional KM and didn’t say anything about crazy charge they took. So they agreed that driver was hitting cycles around city( we several times argued) and agreed it was too expensive but they do not gonna refund. So if are ready to be overcharged because application decides that you are capable to pay go a head. I was using this app to go to work and back everyday and I had five star rating, but decided to delete it.
HORRIBLE !!!💔🤬😡
by Good lov on 2019/12/07 15:25
Wouldn’t even advise my worst enemy to use this app. It’s a BIG SCAM! I took a ride which was meant to be 4500 but an additional 2k was put to it. I ended up paying 6500 for my ride. After my ride, I got an email from taxify showing the amount the ride was(4500).I quickly sent an email to them saying that I paid 6500 for it and I wanted a refund of 2k back. After carrying out the investigation, they asked me to send my account details so as to make a refund, which I did. For 5Good weeks I kept emailing taxify saying I haven’t gotten a refund back and they kept replying my emails saying they would make the refund soon and I should wait a little. To cut the long story short, I never did get a refund and a two month have passed now. In as much as Uber cost more money, I would rather use their app because I know if anything like this happens, before the week runs out i would already get a refund. Plus their employees are very professional. Taxify just picks anyone from the streets and Gives them the job! Stupid
Scam and Rides No-Show but leave u waiting
by Michael6383928 on 2019/07/17 10:46
I wish I could tell you how the ride was but none pick me up, just make me wait 20 minutes before cancelling, then reconnecting to do this with a new driver again and again. Tried on two different days in the center of Paris, matched with 6 different rides but they all cancel on me. They have no customer support because you can only complain about completed rides. I wanted to pay to use your service but the cars would drive around for 15 minutes then always cancel. Driver doesn’t answer calls or messages about what is going on. Not sure if your drivers actually exist. Always gave up and just used Uber which showed up in two minutes. Uber is much superior, just wish I could get money for the time wasted trying this joke of an app.
Very disappointed with this company
by Tamar_M on 2019/01/21 16:25
I am using Taxify in Tbilisi, Georgia. They say one price but charge you with more almost always. Today was my final ride with them. The initial price said 4.10GEL but I was charged with 6.10GEL. Thank you very much, taxify! I am going to delete this app and never use their service again. They used to say a range of price before the update but they've "updated" the app to say only one price which is almost never correct. So don't trust the price it says initially, you will be charged way more. I submitted 2 claims for being overcharged and they sent me promo codes to return the overcharged amount but I am done with the claims, it just keeps happening over and over again. Be aware, you will be charged with more then it says, at least this is happening in Tbilisi, Georgia.
improvement in UI/services.
by ArielNelly on 2019/01/01 13:16
i don’t know how much work the developers put in but there’s a lot of work out there you guys are supposed to accomplish. When a rider requests for a ride, Taxify now asks you to confirm your location 😑(time consuming) then asks for your drop off. And after this you don’t even get a graphical presentation of the map. Secondly your fares are on the high side. Lastly, you don’t even get the chance to rate the drivers promptly. The rating system doesn’t even work. Unhappy user from Ghana 🇬🇭.
Payment does not function as expected
by adahung on 2019/09/10 09:43
I have a credit card added into my account but Bolt app asked me to add a card when I request a ride. I re-entered my card info and it asked me to scan my card for security reason. Nothing happened when I have my card scanned with a complete green box shown in the app. I tried another credit card and it still didn’t go through. There is a use cash option but nothing happened when I tapped on it. It is super annoying when you tried to get a ride with time limitation. It’s also my first time using Bolt so the user experience is pretty frustrating.
Your app has so much bugs
by Definition by character on 2018/08/19 09:22
Your app has so much bugs that is neither reliable for drivers or riders. I can’t count him many times it gives wrong ETA of driver. Sometimes I hail a Taxify and it says the driver is 5 mins away when he has arrived. Other times it says driver has arrived when he is still far. The turn by turn navigation is also very poor. It lags and is not current. Driver would have made a turn before the app reflects this. Also the app refuses to pull up my home address when I hail a Taxify. Sometimes it also directs drivers to the wrong place. So, I can go on and on. Get good developers to work on your app. The quality is very poor. Very poor. The. I can review and it seems with each update nothing is done to make improvements.
Extremely disappointed.
by freddytellsthetruth on 2018/07/11 14:45
Im a user of all the taxi apps out there. This app started as one of the best and became the worst in one day. The truth is, I can never find a car in this app and when I do the price is extremely high. The reason for this one star reviews is due to the amount I payed on my last ride. Which ended up being doubled what I usually pay in other application like this one. They give you a range of money you need yo pay and my ride was doubled of that amount. I talked to the customer service and they didn’t do anything. So, bad customer service as well. This app sells you rides for cheap and they end up being really expensive. Bad service, low cars, terrible customer service, low quality and expensive. Do not trust this app.
What a Relief!
by Teaisbetter on 2019/07/20 21:18
I am in Budapest and needed a safe way to get a taxi and pay by credit card within an app. Uber was kicked out of Hungary a couple of years ago. I tried FoTaxi and it worked to call cabs but was not intuitive and the drivers did not know how to allow me to pay within the app, so I changed to Bolt and it has been wonderful! Many drivers. Pay within the app. I can tell how far the car is from the destination. It is stable and intuitive.
Great taxi service and great app
by Dave McA on 2018/04/07 09:12
I live in Budapest and am always extremely happy with the app and the Taxify taxi system. The customer service is also excellent, in sharp contrast to the generally poor customer service found in enterprises in Hungary. I am puzzled my the negative comments another reviewer made about this. Uber no longer exists in Hungary but you’re in good hands with Taxify, at least in my extensive experience. I’ve never used it in other cities in Hungary.
Bad customer service
by Soleil's musica on 2018/08/07 21:10
I used Taxify for an entire year and never had any issues with it, then I had a driver pick me up and was rather agressive and basically drop me off in the middle of a busy street at a traffic light because he wanted to get rid of me and not drop me off at the train station when that was where my destination was. When I tried to contact Taxify’s customer service about it, they never responded because the payment method was a credit I received for recommending Taxify to a friend, the IRONY now is laughable because of how awful their customer service is and their blatant disregard for passengers safety. I’ve already deleted the application and told all of my friends to do the same. #BYEFelicia
Worst cab service
by Ms Kimwele on 2018/12/05 09:50
I have been using Taxify for a while however I am increasingly getting disappointed. This year especially. Majority of the drivers have very little regard for the clients this was made evident when one driver deemed it fit to raise his voice at me due to canceling my request as a result of delayed pick up. In addition drivers have chosen to take the longest possible routes & switch of their GPS system to increase payment charges. NEVER USING TAXIFY AGAIN .
Uber vs Taxify Ng
by Eccentric_fly on 2017/12/26 22:14
I dunno who gave this app a low review in comparison with uber. My belief is he/she works for uber. I use both regularly/daily. Based on my eperience, Uber is a tad bit cheaper but more often than not, there simply isn’t enough of em around so there’s almost always a surge. Meaning Uber takes longer and costs even more. Icing on the cake is there’s no cancelation fee with Taxify so drivers are compelled not to be rude and obnoxious as is the norm now with Uber ( my personal experience/opinion).
Wonderful
by Sharonhodo on 2018/09/21 09:27
Taxify is a bit confusing at first if you’re unfamiliar with taxi apps, but very easy to navigate once you understand the basics. The prices are great and the drivers have always been very kind. When they realize I don’t speak Slovak, they almost always switch to English immediately ensure I understand as much as possible. Overall a wonderful app with wonderful drivers.
Poor customer service
by TsTsabz on 2018/11/26 19:55
I used Taxify quite often , but I will never use your service with my own money because it takes extra charges for cancelling the ride without any information in advance. Its unfair towards your customers. I wrote with complain to customer support and they wrote me with their standard texts that the driver should be compensated for those 4 minutes that he spent on the way to me in order to pick me up , but the thing is that you should inform your customers about changing the procedures while making service for your customers and then people will decide whether they are okay to risk and maybe spoil their money.
Worst service ever
by iskabae on 2019/08/31 09:17
If I could give no stars at all, I would. Bolt has the most terrible customer service I have ever used in my life. Their drivers are reckless, rude and unprofessional. Cases of riders being verbally and physically assaulted have been reported on multiple occasions, yet they refuse to take any action. All they care about is making their money off the back of these drivers. Their customer service is extremely hard to reach, they do not reply messages, and when they do, issues take donkey years to resolve. Their drivers manipulate the GPS and cheat riders, and Bolt do nothing about this. It’s a terrible experience, and I wouldn’t advice anyone to use it.
Useless
by Maddie803 on 2018/07/03 10:10
The app didn't accept any of my cards even though I cleared them with the bank just to be sure it wasn't my bank. Then when I try add another card, they force you to scan the card (which barely ever works without fidgeting around for 10 minutes) only to find out that the scanner doesn't work for unembossed cards. Basically been wasting my time for the past 30 minutes. I try my Amex - they don't accept that in any countries other than Australia and countries with Euro but how was I supposed to know that ? I wish I could rate this app zero because of how little it helped me and how much time it has wasted! Don't download it. Stick to UBER.
Worst Customer Service
by HelloThereHun on 2018/03/29 13:55
If you want cheap rides then this app is for you, but god forbid something happens where you need to reach out to support, expect to be ignored. I was on a ride and the drivers phone turned off, he drive me to my destination but when I checked later, he ended the ride across town and I was charged double what I was suppose to pay. I reached out to support and I got nothing, I waited a day and then again nothing, so I waited again and nothing. I finally reached out to them through email and of course you guessed it, absolutely nothing. I now have to fine a claim with my credit card company and use other transportation apps.
Take a screenshot to the price before the ride
by shelyharo on 2018/10/12 20:29
I was told that I will be charge 50-68 € to the airport, when I got there I just accept to pay 158€ so 3 time more. I couldn’t refuse because I was in a hurry, i thought it wasn’t the right moment. So I contacted customer service later and the only thing they said is why I accepted to pay the rate if was to high. So what supposed have to do at the moment if I was in a hurry ? It was my first time using their service and definitely the last. That happens when you try to save some money.
Dont use in Warsaw
by mehmetfatihbulut0 on 2018/08/24 10:45
I used the app for several times. I request a car and driver picked up the wrong passenger i have called him texted him but he never responded my calls. The app charged me for the ride. And this situation happened two times in a week. Warsaw drivers make this as a trick. You are tourist and cant do anything to them. Shame on you guys. I have sent an email about this situation and customer service responded me after 5-6 days when my holiday in Warsaw has already ended. They said we refunded the money but still no money after 3 days. And on the other hand my account is still blocked. Long story short stay away from this app guys.
This came in clutch in Budapest!
by tashana89 on 2018/11/20 14:19
This app is a must when exploring Budapest! It’s the hidden Uber of Budapest. We are so grateful for this app because of the convenience and cheap price! I love this app!!! Thank you Jesus for it. We would have had major difficulty getting around as there are not many honest taxis around town and they can be hard to come by and when they do they can rip you off.
Best in SA
by Enyomosia on 2018/07/27 17:14
Was an Uber user since I travel around quite a bit, I didn’t see the benefit in switching to a new app for each country. But recently gave taxify a chance and I must say, don’t think I’ll ever use uber again. Such great prices (also really good deals/specials), prompt drivers and superior service overall. Give it a go and switch, you won’t be disappointed.
DONT WASTE YOUR TIME
by nanny4041 on 2018/09/07 11:23
I tried to reserve a ride, it blocked my account. So I called my credit card company to make sure they knew I was traveling and to not flag my card. I then sent this to their customer support team. They answered in about 5 minutes telling me I needed to send in a photo ID. But then they closed out the conversation less than a minute after sending the response so I could not send in the picture. So I tried to start a new conversation but the app told me that because I already have one conversation up I cannot start a new one. It should not be this hard to do business with you idiots.
DONT WASTE YOUR TIME
by nanny4041 on 2018/09/07 11:23
I tried to reserve a ride, it blocked my account. So I called my credit card company to make sure they knew I was traveling and to not flag my card. I then sent this to their customer support team. They answered in about 5 minutes telling me I needed to send in a photo ID. But then they closed out the conversation less than a minute after sending the response so I could not send in the picture. So I tried to start a new conversation but the app told me that because I already have one conversation up I cannot start a new one. It should not be this hard to do business with you idiots.
DONT WASTE YOUR TIME
by nanny4041 on 2018/09/07 11:23
I tried to reserve a ride, it blocked my account. So I called my credit card company to make sure they knew I was traveling and to not flag my card. I then sent this to their customer support team. They answered in about 5 minutes telling me I needed to send in a photo ID. But then they closed out the conversation less than a minute after sending the response so I could not send in the picture. So I tried to start a new conversation but the app told me that because I already have one conversation up I cannot start a new one. It should not be this hard to do business with you idiots.
Not available whenever it is most needed
by Avtandil Chelidze on 2019/06/08 20:38
Not a person to complaint about something but this is borderline useless at times - been using this app for couple of years now and every time there is rain or any tiny disturbance in the city traffic the prices are either jacked up to a point where you could easily stop any person in the street and sake them to drive you there and most would agree or all of the cars are busy and unavailable, go figure... what’s a point of a cab service if I can walk there or indeed but a car with the price of a few fairs.
Good app when it works, horrendous when it doesn’t
by JP in Tbilisi on 2019/04/28 05:02
Simple app. No problem when it works the way it should. But there is no responsive customer service. Recently a driver said he had picked me up when, in fact, he did not. I was stranded for an hour while he did who knows what. During this time, I was trying to chat with customer service. 13 hours still no response!! What’s the use then. Also the credit card scanner is worthless if you have a new card where all the information is not on one side.
Nice services
by mohammed435216 on 2018/12/02 19:01
My experience with Taxify in krakow , they reach at time ,so cheap vs my taxi, safe driving, although drivers not very good in english but it is not big deal, u should pay the fee online (visa card) when you request, and they sent to you an email about your journey and payment Although i spent few days in krakow but I enjoyed with Taxify services
The WORST payment collection
by Dissatisfied Nigerian on 2019/01/26 07:42
They have serious issues with their payment system. I haven’t been able to use my card since the first month that I signed up. Since then I’ve been using cash. A few months ago I deleted the app because the service was so poor only to open it again today and discover that they say I owe money. How?!!!?! I can only pay in cash! Are you saying that I stuffed the driver and then ran away?! It’s ridiculous. And now they still won’t let me add my card to clear the charge. The WORST EVER. How could collecting money be so difficult for a business?!?!
Cheaper and Convenient
by tnangyn on 2018/05/27 19:44
It’s so much cheaper than Uber. As a college student, i always try to find ways to save as much money as possible and this app really helps. Every time before i book a ride, i compare with all my car apps and Taxify never lets me down. Always 5-8 bucks cheaper than others. Also the drivers are nice.
This App Continues To Devolve
by coolness1920 on 2018/08/28 07:59
I don’t know what it is but every single time I book a ride, the drivers call to ask where I am with the excuse that their maps aren’t working. Or when we’re driving and they use their maps, they ask ME, the customer, how to get to the destination. Is it that they NEVER have network or what? Also, drivers have shown poor customer service by taking too long to show up and when you cancel, they call and ask so many questions. Better screening for drivers.
If you've used uber...
by Peace out 4578 on 2017/09/22 13:42
When traveling with 5 or 6 people there is no option to ask for a larger car the way there is for uber. Also it takes relatively long to get a taxi. On top of that the prices aren't great. In a city the traffic is bad enough that it's almost not even worth it to call a cab because the tram and metro will get you there just as quickly. Many of the drivers are a bit hostile too, but that's understandable because who wouldn't get exhausted and irritable driving around all day. It just makes you a bit more nervous/reluctant to get in one.
Excelente service
by ajxdev on 2018/11/26 09:47
This is my first time using taxify's service and I am happy with the service and the driver. He did a good job and I'll be happy to use this service again. I do have a suggestion: It would be nice to know before when fares usually change. So I can better anticipate the price. Overall it was a good experience.
The most innacurate app of this type there is
by Ane Dall'Agnol on 2019/08/17 05:17
Honestly this is the worst piece of s* app I have ever used of this kind. It shows the driver is 1 minute away when you order the taxi and actually they are finishing someone else's trip and the app doesn't tell you! It can take >15 minutes longer than the app shows you, plus it is more expensive than uber. Seriously, I really hate this app and the only reason I use it is because other apps were banned where I live, but if you have another option I recommend choosing ANYTHING else!
App support not working
by Joytellthetruth on 2019/07/06 22:09
Support on my App is not working as whenever I try to send a message I get an error message that says “unauthorised” and I am not sure why it’s that way. I have a couple of issues and drivers I will like to address for the safety of others. Kindly reach out and sort that out. Thanks
App can use some work
by Eshabouk on 2018/07/07 11:41
For the most part this is a great service and I like that there is no cancellation fee. Otherwise the drivers can play games like they do on uber. I would like to see my destination pin on the map to verify the location before asking for the ride. Also I would like to access the comments about my driver. Currently I cannot do those things.
Horrible company with crazy drivers and one of the bad customer service in the world.
by Gpexpress123 on 2019/01/05 13:54
It hard to believe that in 21 century we have companies like Taxify which hates their customers. I ask to delete my account, because it was one of the bad experiences in my life with their crazy drivers. I wait 20 hours when support answer me, and after this I can’t still delete my account. No sorry from support, nothing. If you don’t want to die with their crazy drivers or don’t want to spent 20 hours where support will answer you. Don’t use this **** ****
Great Service and very nice drivers!!
by Effgumm on 2019/07/16 09:26
Bolt does a super job of matching passengers with drvers in a timely way. One suggestion: if it is possible to schedule a ride in advance with this app, it is not a prominent feature. If it is not possible to schedule in advance, you need to seriously consider adding this feature. Uber does have this feature currently and it differentiate them from you.
Extremely disappointed!! Delete this app.
by Meahzhay on 2019/03/03 13:41
Taxify is scam. I got charged for a trip I never made. I requested for a ride, driver accepted and started trip without me in the ride and stopped trip after 2 hours. I reported immediately and they responded they will get back to me after investigation. Next, my conversation and every history of the ride got deleted. Taxify is not customer friendly, I repeat they are not customer friendly. Taxify is just all about ripping people off, from high fare charges to aiding and abetting. Delete this app or this will happen to you. Taxify is scam
Good app, but rain complicates
by CBS U stink on 2018/11/24 20:25
App is better than any local taxi app. Don’t use local cabs for tourists. As a tourist with kids in tow, Taxify worked well. Cars were clean, drivers nice, all spoke English. Prices were fair. But, during rainstorm you’ll be waiting forever for a car. We had major issues one night due to a storm. I’m sure it’s just too many customers and too few cars.
Will not scan my card.
by Salehsmac on 2019/06/13 09:39
The app was working perfectly, the suddenly it stopped and required me to scan my card to authenticate. The only problem is, it won’t scan my card no matter how long I wait with the camera to scan it. The green box around the card appears but that’s it. No scanning actually happens and I’m unable to authenticate my card rendering the app useless. Please fix the camera scanner. (A friend of mine also has this problem so it’s not just me)
Only complaint - Inaccurate pickup time estimate
by J33465 on 2019/01/09 11:48
My only complaint is that the estimates of how long it is going to take until the driver arrives at the pickup location often changes. There have been multiple times when it says the driver is 1 minute away, but then changes to 3 minutes or more. Otherwise I love the service! Very convenient.
Awesome but..
by Beboabeer on 2018/06/07 01:18
I use Taxify on a daily basis so I believe I’m one of the ppl who can say whatever they want .. cheap cost i love it except when its the rushing hours it’s extra.. and one time the driver had no change and made me give him more and contacted the customer service but no answer.. in general i love it but u guys need an improvement
Hello dear bolt
by hirsi89 on 2019/11/02 03:50
I would like to let the management know that ur drivers are bunch of hustler and they don’t really care about the customer because they’re always taking longer routes just so they can charge you extra money even when you get little bit of promotion or when get a free ride to this happen to me almost every time I was riding with bolt and I don’t want no more to ride with ur company am switching to a different company started today and most of the bolt drivers in Nairobi really do this by the way
Bad for riders
by scotty321 on 2019/08/06 16:00
The reason this app is bad for riders is because it lets drivers accept a ride request WHILE THEY ARE STILL DRIVING SOMEBODY ELSE! So a driver who is quick with his fingers will accept the ride request, even though he still has 15-20 minutes left with his existing rider! So the wait is 15-20 minutes for that driver! But meanwhile, another driver is available to pickup NOW and much closer to the rider — but that driver got beat out by another unscrupulous driver.
Good app, good service (Latvia)
by NikolaiPP27 on 2018/09/01 20:11
The app is pretty solid and easy to use. The service is great, drivers are a spectrum but usually polite and friendly. Initially the pricing was absurdly low, so I would tip the drivers. But I’m glad they moved the pricing up a bit over the past couple of months to a more rational level. Overall 5 stars.
THANK YOU
by ANA--K on 2018/06/11 10:21
This is the only high class service in Georgia! Thank you guys for your professionalism! I highly recommend Taxify to everyone who needs a high quality of service, clean and comfortable cars, kind drivers who are always ready to support! Thank you again and again!
Unfortunately no “via” option
by Nai-De on 2019/03/26 16:27
The app needs a way to enter one or more waypoints. Say you leave a bar with a friend and want to drop him off on the way home because the two are going mostly the same direction. You can’t really tell a driver to drive a different route for what might be a small detour for the same price, but you also don’t want to give up price transparency.
Rating Trends
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