Screenshots
Keyword Volume Hits KEI Rank
curb app
0.00
3
taxibeat ltd.
0.00
3
cabs mobile
0.00
2
bolt car
11.14
1
car rides
3.81
1
Search Visibility
App name
Bolt: Fast, Affordable Rides
Description
Bolt is a transportation app used for taking fast and affordable e-scooter rides. Skip the rush hour hassle and public transport headache, get there quickly, safely and conveniently on a Bolt Scooter! Our e-scooters are available to rent through the Bolt app. They’re super-easy (and fun!) to use. Why Bolt? • The app is free — you only pay when you ride! • Fast and affordable — get around town without paying a fortune • Safe — our in-app Safety Toolkit features a Beginner Mode, riding tutorial, safety tips and a guide to the local traffic rules • Environmentally friendly — Bolt Scooters help reduce pollution and traffic, making cities more livable for everyone To start riding a Bolt e-scooter: 1. Open the Bolt app and use your smartphone to locate the nearest Bolt Scooter on the map 2. Unlock the e-scooter by scanning the QR code or entering the ID through the app 3. Push-off and press the throttle to go! 3. Enjoy a fun, affordable ride to your destination 4. Once you arrive, park the scooter safely and end your ride inside the app When could you use a Bolt Scooter? • Riding to/from the bus stop, train station or other public transit stations on your work commute • Avoiding traffic jams on the way to/from work • As a fast, affordable way of seeing the city as a tourist • Anytime you want a fun, fast, convenient and sustainable ride across the city! Bolt is available in 40+ countries and 200+ cities around the world. Our mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. Bolt ride-hailing is coming soon! Questions? Get in touch via info@bolt.eu or at https://bolt.eu Follow us on social media for updates, discounts and offers! Facebook — https://www.facebook.com/Bolt/ Instagram — https://www.instagram.com/bolt Twitter — https://twitter.com/Boltapp
A driver verbally abused me, drove off and Bolt investigation went no where
by WeiLiang on 2021/05/07 15:13
The Bolt support promised some cash vouchers and refund for a violent trip which the driver abruptly cancelled before I got in the car. The bolt support came back to me three days later: we have closed your case. That’s it. Not even refund for the violent imaginary trip. This company is pure evil!
👍🏼
by GeeeGaa on 2021/05/07 14:46
კულტურული მძღოლი სუფთა მანქანით
Excellent
by samanja✅ on 2021/05/07 04:54
I enjoyed the trip
Chris driver
by dannyms10 on 2021/05/06 12:13
Chris is a really great and humble guy. He connects really well with people.
Thank God for bolt
by Luuwwiii on 2021/05/05 13:34
I’ve enjoyed all rides so far . Thank Jesus is you bolt
Avoid bolts
by cohdahbnjfd on 2021/05/04 12:52
Bolt is rubbish!!! All they keep doing is giving out information to rub or arrest yesterday my friend got rubbed of 300,000k inside a bolt . Pls for safety avoid BOLT!!!
Picture attachment option
by Slimmz19989 on 2021/05/04 00:52
Add option to attach pictures during messaging of driver
Best
by coreldrawx on 2021/05/03 08:16
I love it whenever I order for it and it’s very safe
تكسي فاي بولت بغداد
by Munkaeth on 2021/04/29 23:36
أفضل شركة نقل في بغداد وافضل كباتن
Заебали
by Akkula23 on 2021/04/24 21:58
как же заебали эти рекламы сука под каждым видео уже заебало перехожу на Uber.
It’s good and convenient.
by shafiq Mitul on 2021/04/24 09:51
It’s really nice
Nice
by sammie richie on 2021/04/23 11:55
Nice app
My favorite taxi company
by Giorgi the biker :) on 2021/04/23 05:10
I always use this taxi company, because it applies 20% discount on all my rides, cars are always new, in good condition and clean. Drivers are kind and polite. The only drawback is that often, especially in rush hours cars are not available, while Yandex cars are available :(
Thanks
by Godiro on 2021/04/21 15:59
It really help a lot
Will this app ever work ?
by Stacia95 on 2021/04/17 14:19
It shows “no internet” all the time. I do have the internet Oh My God 😡
Good
by tazo kereselidze on 2021/04/15 05:09
It is very good application for taxi orders download it and Enjoy it🙌🏼🙏
Stupid bolt
by unknown444444444444 on 2021/04/14 15:34
This app is a stupid app how can I get to my destination for the past 1hr the driver couldn’t end the ride because the amount didn’t show I have to pay times 4 of the trip
Fraudsters
by nofiu temitope on 2021/04/14 12:31
Your drivers are fraudsters I order more than 4 car today from Henry Ajoh to Agbara Your driver said they can’t go there Some are telling me to do it offline and pay them money that’s different from the one in the app Why that When you know they are place your drivers can’t go you will let us know instead of letting me waste my time You guys are unprofessional I’m not giving you any star y’all are thief
It’s ohk I enjoy his ride
by mzfunmai on 2021/04/13 08:19
It’s nice hj
Improvement
by Ahmiid01@ on 2021/04/11 10:36
There is not sufficient drivers in ilorin, kwara state. Nigeria Please do something about that
Good ride
by Michae Tod on 2021/04/10 23:26
I really enjoy bolt cause they are too much and any time I Oder bolt they always make me happy thank you
Won’t accept credit cards
by J$7 on 2021/04/10 22:26
I tried five different credit cards, even local debit cards. All are blocked and don’t work with this app. Uber works fine.
The drivers in Bolt are not honest
by Ezdehar. on 2021/04/10 06:30
The cost of my trip is 33 SR , I gave the driver 50 SR .. He told me that there is no exchange with him and he will put it in my wallet for the next trip, but there is no wallet in Boltt. I contacted the support and he did not respond to me. I will delete bolt and use cream and uber better 👎👎👎
Bolt
by nelson01477 on 2021/04/09 18:41
Tbvh your service is wack, how can all rides be busy once it’s 6pm 😪....
العارض
by أبو روى on 2021/04/08 09:16
دايمًا مشغول ارجو العمل على الاعلانات لتعريف السائقات به
Good and Comfortable
by Paul Hybrid on 2021/04/08 07:08
All the cars I’ve been in are nice, the driver are cool too.. all neat and maintained
Nice drivers
by B_berry🥰🥰🥰 on 2021/04/04 07:56
Amazing service. Very swift
Great
by Elisha de possible on 2021/04/02 09:18
So amazing
مرحبا
by شهريه 26 on 2021/04/02 01:25
البرنامج نفسه حراميه اخذو من مبلغ زايد من شهر ونص ولحد الان ما رجعلي ولا ريال شركة ماعندها مصداقيه ابدا
Add tipping functionality
by Olewwka on 2021/03/30 18:39
Great app, but I never have cash on me and want to tip the delivery guy through the app using my card, but there is no option like that. All your competitors have this functionality, so please think of implementing it. It will only be beneficial for your drivers:) Thanks!
Unreliable prices
by Blue void on 2021/03/30 17:20
I use it in Saudi. The prices keep oscillating from 15 to 45 for the same ride and at the same time. Very un-reliable.
Uber
by bonny camp on 2021/03/30 04:02
Nice interaction
Disappointed
by dunarld trump on 2021/03/29 12:25
I was cheated by bolt today. I took bolt from my home to a location that’s meant to be N500. Bolt took me to the wrong address, Despite typing in the location, I was going to. It charged me a N1500 And the driver made me pay and left me at the wrong unknown location. I have never felt so rubbed in my life. Who knows an alternative app to book rides?
worst app ever run away
by rara2456 on 2021/03/23 20:40
they didn't answer the phone if you need help 👎🏻👎🏻👎🏻👎🏻
They steal money.
by Melly095 on 2021/03/23 17:07
Please take my word for it. And always check your bank account after you order a ride. I’ll never use bold again after today. I discovered they charge double. They will give you one price then money just magically disapear from your account. This app is a big fraud. Also know if you change to customer service one the app and they say they reimburse you. Please take screenshots, even the msg on the app just disappear. Be very careful don’t upload your bank details. They easily charge you over R100 for a 18-20 minute ride. I paid R165 for a 18 minute ride that’s supposed to be R94. I promise you be very careful. Scams all over.
Jj
by Oliviamia35 on 2021/03/21 18:16
Perfect
Best
by 0540179842 on 2021/03/20 20:09
Best
Best ride wand road experience
by superboyclash on 2021/03/16 10:38
Having a good and affordable ride 🥰🥰 Always easy to request for ride
Richard
by QobbyGH on 2021/03/12 19:11
Awesome Ride
Nice treatment
by Jhydobaba on 2021/03/06 18:16
Fantastic
Recommendation
by jowana36 on 2021/03/06 15:25
Very good service, clean car and friendly driver.
Great App
by Nezar Alazzabi on 2021/03/04 18:11
Bolt is an amazing App , drivers are respectful , prices are not that high and am happy because I know that if I lost an item or something happened I have the driver info ...
Unable to install the bolt app on my fon
by dreamsika on 2021/03/04 07:47
I had it previously and my fon needed space and backup so I uninstalled some few apps including bolt but I’m unable to install it back again
Могу обмануть
by РазачарованныйПользователь on 2021/03/03 20:25
Курьер может не доставить заказ, а поддержка отправить вас гулять
Receipts sent to the wrong email
by seurh on 2021/03/01 05:38
I updated my email to a new email. Even though the new email reflects on the app, my ride receipts are still being sent to my work email. This is mildly annoying, you need to fix this....
I can’t add a tip
by Ouagadougou2015 on 2021/02/27 07:14
Apparently, the option to tip is available for a very short period of time after the trip finished. But I didn’t have the internet then... My driver was very helpful and I told him I’d tip him. Bolt support team was not helpful at all :(
Poor
by dumapointluuk on 2021/02/23 21:18
Can’t even accept my cc on my account
Hello
by hagsvsvshev on 2021/02/20 21:34
Good service
Awesome
by Pandevtiger on 2021/02/18 20:03
Awesome
The best
by I stand for truth on 2021/02/17 12:10
Move with easy I definitely recommend this to everyone I promise you’ll enjoy it
Good And Affordable
by Yasaaba on 2021/02/16 12:23
Since I started using Bolt ,I have enjoyed it more than anything else. Thank you. I hope to get a promo at the end of my rides.
Review
by Prolifique147 on 2021/02/15 12:37
Excellent services mostly
Worst car request app I have used
by Mikeosude on 2021/02/15 11:29
I was charged by bolt before the ride, the driver is miles away and tapped that he has arrived at me destination after he said that he couldn’t come pick me up coz the app showed that I was 3 mins away from him. Yet he refused to cancel and I cannot cancel because bolt has already billed me and he hasn’t canceled so that the app would charge me for delaying him. I am uninstalling this app and I urge people to stick with Uber
Good
by kikkynnikky on 2021/02/14 17:51
His a good driver
Worst customer service
by vvvvvbbbbbbbbbbbbbaaaa on 2021/02/14 09:08
Do not use Bolt there are going to waste your time and money
Excellent service
by offie2013 on 2021/02/13 17:38
I loved every minute of the drive home with this gentleman, he is absolutely amazing.
Fast and reliable
by doriginalvibes on 2021/02/11 12:58
Good Ride
Great ride sharing service
by accomplice3d on 2021/02/11 08:37
It’s early stages of being in Thailand, but service so far as been as good as the others and the prices have been far cheaper. Hope it stays this way. As of February 2021 it’s only ride sharing, no other features but hopefully more are coming.
I need bonus please abeg
by rhutty on 2021/02/10 15:33
Bonus please
Always saying busy
by KKMG😻 on 2021/02/10 12:02
Removing very soon because seems you guys are not even serious 🧐 downloaded this app for long now yet haven’t been able to even use it for once ; raiders always not available or always saying busy and when one manages to pick up , he would start negotiating new price outside what’s on the platform 😒 Try rectify all these issues please ...
;)
by milos tourguide on 2021/02/10 06:11
Best Taxi app in Dar
Not even in America
by Joshesc on 2021/02/09 04:14
Why is this app on my iTunes marketplace if it’s not even in my country???
Good 👍🏽
by DJ Boliga JayZee on 2021/02/08 06:31
Boliga JayZee here 👋🏽👋🏽👋🏽 I’m a biker but I like the service, still new to this and so far so good 😊
Remote
by Abdool qadir on 2021/02/06 16:34
I think I left my remote in your car now . Please if it is there . Call me or give your number I will call you
برنامج رائع
by salsabil dh on 2021/02/06 13:19
مريح جدا
Adding trucks to ur service.
by Concern Customer1 on 2021/02/06 02:27
I have realized that people most especially in Africa finds it difficult to hired a truck to help transport their loads from one place to another. Adding trucks to ur services will help and allow people to be able to request for truck to come load their stuffs anytime they need relocation or carrying a sofa they just bought from a friend. And if that suggestion is going to take into consideration I hope u will give me a credit for that. I hope is a Nice idea and a boost in business.
Getting rid of the app
by daniel_dc_01 on 2021/02/01 10:18
You guys are making me loose interest in bolt I formatted my phone and I reinstalled bolt I used my number for signing in it keeps showing me incorrect number 🧐😡
Friendly
by beezy gee on 2021/01/31 08:47
East to roll with
Love Bolt
by _Richkoby on 2021/01/29 23:45
It’s good cuz am always on time
Never came
by allredy used on 2021/01/25 06:11
First 2 attempts to get a car lol took a cab and I was charged from both drivers I never met like a bad day in Poland most are great but that one day you wonder why am I here.
5 star service
by D10_official on 2021/01/23 17:45
Great app. Nice job
Scam discounts
by ride__new on 2021/01/23 17:38
Advertised free rides for referrals and 50% discounts are a scam. Was unable to claim the advertised discounts. Will not be using this service again
Kin Grace
by Kin Grace on 2021/01/19 18:52
I love in Lagos and Abuja because I love their services💕
BOLT GOT LIKE
by Noko2323 on 2021/01/19 11:41
dope
تقييم
by Umaboody on 2021/01/17 16:01
والله احسن وافظل شركة توصيل من ناحيه الاسعار والكباتن والسيارات 👍🏻👍🏻
Reliable
by porschilicious on 2021/01/17 15:05
It’s simply amazing...😍
Bad drivers!
by aqawdefr on 2021/01/17 09:54
Unfortunately this taxi service became very poor. Drivers can’t even follow a navigation system not to talk about knowing streets and above it, they educate you like u know nothing. Not to recommend!!!
Satisfactory
by ambitious014 on 2021/01/15 10:04
Good service
Worst ride app
by BooNjongkiat on 2021/01/13 09:45
It’s the worst among all the major apps. Customer service staff had no clue and just tried to piss off customers. Won’t recommend to friends
Engr
by patfoz on 2021/01/09 11:01
Bolt be doing the best. Keep up the spirit
No kids allowed
by Psheol on 2021/01/08 15:28
The only taxi that has no license to drive with kids
Bolt ride experience
by James Lucas1 on 2021/01/07 13:39
Cool
About my trips so far
by Ruttysmith on 2021/01/05 12:23
Fast and reliable
Excellent transportation
by wannakiir on 2021/01/03 09:00
Nice ride
Perfect
by johnswag18$ on 2021/01/03 06:15
Perfect
Bad drivers
by Zeus_ambassador on 2021/01/01 00:54
Your drivers are bad very slow and not smart at all
Safety bolt ever
by scoffibqnkz on 2020/12/31 09:01
I love it
Worst 😡😡
by Shayonzy on 2020/12/28 23:35
You people should always be accurate with the amount 🤬🤬 Your drivers always pass through wrong directions jxt to increase the ride cost..... I Dnt know if it’s international or whatttt
Bolt ❤️
by akporijesu on 2020/12/28 09:19
Awesome I love it
Bad App it need an upgrade
by kinjaph on 2020/12/27 13:48
This app keep taking me back to home page after trying to find drivers and it is so annoying please do something about it
Very effective
by kingsdigital on 2020/12/26 06:20
Thanks for the low cost transport
Terrible apk
by twinkle5577 on 2020/12/25 14:56
Couldn’t cancel the trip despite the fact that driver accepted my trip while he drove other passenger. Terrible service, all the time
My first experience
by mrpeddy on 2020/12/24 16:18
I hate how the price increase because of traffic. What if someone doesn’t have additional cash on him/her what would they do?
Great customer measures and relationship
by Thorxic on 2020/12/23 16:09
Very good driver
Inefficiency
by Maximumplayer on 2020/12/22 19:30
Bolt drivers are becoming unethical and becoming annoying I booked 3 rides and all rejected
Good Driver I recommend Him for everyone
by RaHim360 on 2020/12/22 07:59
Best
It’s a useful app but
by User34433 on 2020/12/21 09:48
The map is not at all correct.. 2 minutes always seems to become 20.
Poor service
by iyakhalil on 2020/12/20 16:00
Outrageous surge prices. Bad drivers. Bad customer care. Deleted.
Poor service of drivers
by Slymorda on 2020/12/19 00:57
I’ve been using bolt for over a year today and everyday I encounter an issue. Hmmm bolt seem not to regard their old customers😫. Hmmm we will all buy cars and you will see who wil patronize you🙄
Great service in Bucharest
by Charlesfsl on 2018/09/07 10:05
We have used Taxify for a week while visiting this city and must have taken 20 rides - every one of which were superb - and the price very reasonable. Several of the drivers spoke excellent English which was a real help as a tourist. We never waited more than 5 minutes and in contrast to the regular taxis we were never cheated on the fare. One thing- Taxify should add a place to add a tip when rating the drivers. I wanted to do this several times when the driver was especially helpful. Overall I was very satisfied with this excellent service.
They may overcharge by 70!!!
by Deceived user. OVERCHARGED on 2018/12/27 17:10
I was using this service to n daily basis. In most cases drivers are professionals, but last time I got driver who didn’t know rotes or specially was driving wrong directions to increase driving time. When we riched the destination application showed 70% MORE amount than ride costs. Regular taxi would take 16-20 GEL but this application charged 35 GEL !! CARL 35. Even driver was surprised by this amount, when I said it’s too much driver said that application sometimes overcharges, he agreed with me but said if i won’t pay he will have to inform Taxify to block me. So I payed having hope to refund that amount. I contacted them trying to proof that I was overcharged, asked them to check rotes driver took. Young woman from support checked and agreed that driver took wrong directions and it made about 4 additional KM and didn’t say anything about crazy charge they took. So they agreed that driver was hitting cycles around city( we several times argued) and agreed it was too expensive but they do not gonna refund. So if are ready to be overcharged because application decides that you are capable to pay go a head. I was using this app to go to work and back everyday and I had five star rating, but decided to delete it.
SAD and BAD
by MiMo.22 on 2020/11/03 01:25
I have 2 Bad and Sad memories with BOLT First is around 1 year ago with some aggressive driver who mad problem for me and my business partner during the trip ! And already Bolt just in a funny way promised us ! They will punish this guy ! ( Oh Mama ) The second is about 1 day ago ! I just forgot to finish my ride ! and they took from my bank account 90 PLN ! That’s really sad because imagine maybe I got some accident and I dead ! You should charge someone who didn’t use your scooter !?? That’s really big and bad bug BOLT or if it’s for some other reason there ! It’s really SAD because it’s kind of stealing money from people ! I am mentioning again ! I just forgot finished my ride ! and you could check with GPS it didn’t move anywhere! And for what reason you charged me ! I delete your app, as I got from my first story so far so good ! You don’t care about your clients you are just thinking about money ! If you care about your future clients update your app very much fair ! I hoped for rating I would use the 0 star but that one is very much enough for you BOLT !
Unsafe and bad customer service
by Tunisia User on 2020/08/21 13:12
I had a bad experience with an aggressive/impolite driver. I couldn’t find a way to report the misbehavior during the ride. I called the customers service as soon as I arrived to my destination. I was in a hurry, otherwise I would’ve gone to the police station directly. The customer service was busy. I had to call again and again (apparently they were receiving too many complaints to handle them at the same time). I reported the incident, and asked if I can send them the recorded conversation with the driver by email. They said no, upload it through the app, knowing that the app doesn’t have an audio upload tool. I ended up uploading the file on gdrive and sending them the link via the app. Then I called again to check if they received the file. Again, not responsive. After several attempts I was able to reach another customer service employee who was not able to follow up with me because he’s not the one I talked to on the first time. He said they’re gonna call again. Still waiting ... Total disaster !!
HORRIBLE !!!💔🤬😡
by Good lov on 2019/12/07 15:25
Wouldn’t even advise my worst enemy to use this app. It’s a BIG SCAM! I took a ride which was meant to be 4500 but an additional 2k was put to it. I ended up paying 6500 for my ride. After my ride, I got an email from taxify showing the amount the ride was(4500).I quickly sent an email to them saying that I paid 6500 for it and I wanted a refund of 2k back. After carrying out the investigation, they asked me to send my account details so as to make a refund, which I did. For 5Good weeks I kept emailing taxify saying I haven’t gotten a refund back and they kept replying my emails saying they would make the refund soon and I should wait a little. To cut the long story short, I never did get a refund and a two month have passed now. In as much as Uber cost more money, I would rather use their app because I know if anything like this happens, before the week runs out i would already get a refund. Plus their employees are very professional. Taxify just picks anyone from the streets and Gives them the job! Stupid
Seriously bad - app, customer service, routes
by xrajiv on 2019/12/30 21:37
My first booking was in London and the driver said he is stuck and would take 15 mins instead of 4 mins, so he can cancel. We agreed to cancel and I still got charged £6 cancellation charge. Customer service [Stefan] is unhelpful, outright rude and dishonest. They refuse to reverse the charges, £6 is not the concern but by principle putting the customer in a helpless situation is — if I cancel I get charged, if driver cancels (or not) I get charged. Since Bolt has access to my credit card, they think they can charge me whatever. Driver sounded genuine on the reason to cancel but it seems Bolt is happy to fraudulently collect the fee from me anyway. Being the only alternate to Uber in London, this app seemed a necessity but they’ve lost my trust. And Stefan, thank you for your coupons but they will not compensate for your dishonesty and outright lies.
Scam and Rides No-Show but leave u waiting
by Michael6383928 on 2019/07/17 10:46
I wish I could tell you how the ride was but none pick me up, just make me wait 20 minutes before cancelling, then reconnecting to do this with a new driver again and again. Tried on two different days in the center of Paris, matched with 6 different rides but they all cancel on me. They have no customer support because you can only complain about completed rides. I wanted to pay to use your service but the cars would drive around for 15 minutes then always cancel. Driver doesn’t answer calls or messages about what is going on. Not sure if your drivers actually exist. Always gave up and just used Uber which showed up in two minutes. Uber is much superior, just wish I could get money for the time wasted trying this joke of an app.
Very disappointed with this company
by Tamar_M on 2019/01/21 16:25
I am using Taxify in Tbilisi, Georgia. They say one price but charge you with more almost always. Today was my final ride with them. The initial price said 4.10GEL but I was charged with 6.10GEL. Thank you very much, taxify! I am going to delete this app and never use their service again. They used to say a range of price before the update but they've "updated" the app to say only one price which is almost never correct. So don't trust the price it says initially, you will be charged way more. I submitted 2 claims for being overcharged and they sent me promo codes to return the overcharged amount but I am done with the claims, it just keeps happening over and over again. Be aware, you will be charged with more then it says, at least this is happening in Tbilisi, Georgia.
Adding trucks to ur service.
by Concern Customer1 on 2021/02/06 02:27
I have realized that people most especially in Africa finds it difficult to hired a truck to help transport their loads from one place to another. Adding trucks to ur services will help and allow people to be able to request for truck to come load their stuffs anytime they need relocation or carrying a sofa they just bought from a friend. And if that suggestion is going to take into consideration I hope u will give me a credit for that. I hope is a Nice idea and a boost in business.
Your app has so much bugs
by Definition by character on 2018/08/19 09:22
Your app has so much bugs that is neither reliable for drivers or riders. I can’t count him many times it gives wrong ETA of driver. Sometimes I hail a Taxify and it says the driver is 5 mins away when he has arrived. Other times it says driver has arrived when he is still far. The turn by turn navigation is also very poor. It lags and is not current. Driver would have made a turn before the app reflects this. Also the app refuses to pull up my home address when I hail a Taxify. Sometimes it also directs drivers to the wrong place. So, I can go on and on. Get good developers to work on your app. The quality is very poor. Very poor. The. I can review and it seems with each update nothing is done to make improvements.
Charged extra, poor customer service.
by I gotta pay for this??? on 2020/09/15 14:52
Our driver changed our destination without consent. When we found out we were going in the wrong direction, we insisted the driver turn around and drive us to our original destination. We had to pay for the extra trip, which was 3x more than our original cost. The worst part was that there was no confirmation in the app asking if I was ok with the destination being changed. The driver changed the destination and we were charged for it. 2 days and numerous angry messages insisting on a refund got us our money back, but now bolt charges us a little extra on our rides so they can make up for their losses. It’s disgusting. They think people are stupid and won’t notice the prices increased.
Payment does not function as expected
by adahung on 2019/09/10 09:43
I have a credit card added into my account but Bolt app asked me to add a card when I request a ride. I re-entered my card info and it asked me to scan my card for security reason. Nothing happened when I have my card scanned with a complete green box shown in the app. I tried another credit card and it still didn’t go through. There is a use cash option but nothing happened when I tapped on it. It is super annoying when you tried to get a ride with time limitation. It’s also my first time using Bolt so the user experience is pretty frustrating.
What a Relief!
by Teaisbetter on 2019/07/20 21:18
I am in Budapest and needed a safe way to get a taxi and pay by credit card within an app. Uber was kicked out of Hungary a couple of years ago. I tried FoTaxi and it worked to call cabs but was not intuitive and the drivers did not know how to allow me to pay within the app, so I changed to Bolt and it has been wonderful! Many drivers. Pay within the app. I can tell how far the car is from the destination. It is stable and intuitive.
Extremely disappointed.
by freddytellsthetruth on 2018/07/11 14:45
Im a user of all the taxi apps out there. This app started as one of the best and became the worst in one day. The truth is, I can never find a car in this app and when I do the price is extremely high. The reason for this one star reviews is due to the amount I payed on my last ride. Which ended up being doubled what I usually pay in other application like this one. They give you a range of money you need yo pay and my ride was doubled of that amount. I talked to the customer service and they didn’t do anything. So, bad customer service as well. This app sells you rides for cheap and they end up being really expensive. Bad service, low cars, terrible customer service, low quality and expensive. Do not trust this app.
Great taxi service and great app
by Dave McA on 2018/04/07 09:12
I live in Budapest and am always extremely happy with the app and the Taxify taxi system. The customer service is also excellent, in sharp contrast to the generally poor customer service found in enterprises in Hungary. I am puzzled my the negative comments another reviewer made about this. Uber no longer exists in Hungary but you’re in good hands with Taxify, at least in my extensive experience. I’ve never used it in other cities in Hungary.
Uber vs Taxify Ng
by Eccentric_fly on 2017/12/26 22:14
I dunno who gave this app a low review in comparison with uber. My belief is he/she works for uber. I use both regularly/daily. Based on my eperience, Uber is a tad bit cheaper but more often than not, there simply isn’t enough of em around so there’s almost always a surge. Meaning Uber takes longer and costs even more. Icing on the cake is there’s no cancelation fee with Taxify so drivers are compelled not to be rude and obnoxious as is the norm now with Uber ( my personal experience/opinion).
Worst cab service
by Ms Kimwele on 2018/12/05 09:50
I have been using Taxify for a while however I am increasingly getting disappointed. This year especially. Majority of the drivers have very little regard for the clients this was made evident when one driver deemed it fit to raise his voice at me due to canceling my request as a result of delayed pick up. In addition drivers have chosen to take the longest possible routes & switch of their GPS system to increase payment charges. NEVER USING TAXIFY AGAIN .
Wonderful
by Sharonhodo on 2018/09/21 09:27
Taxify is a bit confusing at first if you’re unfamiliar with taxi apps, but very easy to navigate once you understand the basics. The prices are great and the drivers have always been very kind. When they realize I don’t speak Slovak, they almost always switch to English immediately ensure I understand as much as possible. Overall a wonderful app with wonderful drivers.
Poor customer service
by TsTsabz on 2018/11/26 19:55
I used Taxify quite often , but I will never use your service with my own money because it takes extra charges for cancelling the ride without any information in advance. Its unfair towards your customers. I wrote with complain to customer support and they wrote me with their standard texts that the driver should be compensated for those 4 minutes that he spent on the way to me in order to pick me up , but the thing is that you should inform your customers about changing the procedures while making service for your customers and then people will decide whether they are okay to risk and maybe spoil their money.
Useless
by Maddie803 on 2018/07/03 10:10
The app didn't accept any of my cards even though I cleared them with the bank just to be sure it wasn't my bank. Then when I try add another card, they force you to scan the card (which barely ever works without fidgeting around for 10 minutes) only to find out that the scanner doesn't work for unembossed cards. Basically been wasting my time for the past 30 minutes. I try my Amex - they don't accept that in any countries other than Australia and countries with Euro but how was I supposed to know that ? I wish I could rate this app zero because of how little it helped me and how much time it has wasted! Don't download it. Stick to UBER.
Worst service ever
by iskabae on 2019/08/31 09:17
If I could give no stars at all, I would. Bolt has the most terrible customer service I have ever used in my life. Their drivers are reckless, rude and unprofessional. Cases of riders being verbally and physically assaulted have been reported on multiple occasions, yet they refuse to take any action. All they care about is making their money off the back of these drivers. Their customer service is extremely hard to reach, they do not reply messages, and when they do, issues take donkey years to resolve. Their drivers manipulate the GPS and cheat riders, and Bolt do nothing about this. It’s a terrible experience, and I wouldn’t advice anyone to use it.
They steal money.
by Melly095 on 2021/03/23 17:07
Please take my word for it. And always check your bank account after you order a ride. I’ll never use bold again after today. I discovered they charge double. They will give you one price then money just magically disapear from your account. This app is a big fraud. Also know if you change to customer service one the app and they say they reimburse you. Please take screenshots, even the msg on the app just disappear. Be very careful don’t upload your bank details. They easily charge you over R100 for a 18-20 minute ride. I paid R165 for a 18 minute ride that’s supposed to be R94. I promise you be very careful. Scams all over.
Take a screenshot to the price before the ride
by shelyharo on 2018/10/12 20:29
I was told that I will be charge 50-68 € to the airport, when I got there I just accept to pay 158€ so 3 time more. I couldn’t refuse because I was in a hurry, i thought it wasn’t the right moment. So I contacted customer service later and the only thing they said is why I accepted to pay the rate if was to high. So what supposed have to do at the moment if I was in a hurry ? It was my first time using their service and definitely the last. That happens when you try to save some money.
Worst Customer Service
by HelloThereHun on 2018/03/29 13:55
If you want cheap rides then this app is for you, but god forbid something happens where you need to reach out to support, expect to be ignored. I was on a ride and the drivers phone turned off, he drive me to my destination but when I checked later, he ended the ride across town and I was charged double what I was suppose to pay. I reached out to support and I got nothing, I waited a day and then again nothing, so I waited again and nothing. I finally reached out to them through email and of course you guessed it, absolutely nothing. I now have to fine a claim with my credit card company and use other transportation apps.
Dont use in Warsaw
by mehmetfatihbulut0 on 2018/08/24 10:45
I used the app for several times. I request a car and driver picked up the wrong passenger i have called him texted him but he never responded my calls. The app charged me for the ride. And this situation happened two times in a week. Warsaw drivers make this as a trick. You are tourist and cant do anything to them. Shame on you guys. I have sent an email about this situation and customer service responded me after 5-6 days when my holiday in Warsaw has already ended. They said we refunded the money but still no money after 3 days. And on the other hand my account is still blocked. Long story short stay away from this app guys.
Endangering Human life.
by Bobby The General on 2020/10/04 17:21
Your drivers in Nigeria are working hand in hand with a rogue police squad called “SARS”. These people are harassing, extorting, and KILLING young Nigerians. Bolt has been silent about this and no proper action has been taken against the drivers involved to serve as a deterrence. Female Nigerians are even worse of than their male counterparts as the can not book a ride on your platform without fear of being sexually abused, insulted or raped. You need to vet your drivers more, if you need to up the requirements to a certain level of education and make all drivers bring you 2 guarantors to be able to work on your platform then so be it. This nonsense must stop!
This came in clutch in Budapest!
by tashana89 on 2018/11/20 14:19
This app is a must when exploring Budapest! It’s the hidden Uber of Budapest. We are so grateful for this app because of the convenience and cheap price! I love this app!!! Thank you Jesus for it. We would have had major difficulty getting around as there are not many honest taxis around town and they can be hard to come by and when they do they can rip you off.
Disregard for the safety of passengers
by JustObedStarboy on 2020/09/22 23:30
I ordered for a ride and for 20mins the driver never moved to my pickup location,I called to find out why he wasn’t moving to my location and all he could tell me was I could order for a different ride if I wanted to.I later called to complain about my displeasure only for him to threaten me and tell me I was going to die before the next morning.I found it so funny because on order apps such drivers would be banned or blocked but Bolt doesn’t even give warnings to drivers for being rude to their passengers
Best in SA
by Enyomosia on 2018/07/27 17:14
Was an Uber user since I travel around quite a bit, I didn’t see the benefit in switching to a new app for each country. But recently gave taxify a chance and I must say, don’t think I’ll ever use uber again. Such great prices (also really good deals/specials), prompt drivers and superior service overall. Give it a go and switch, you won’t be disappointed.
DONT WASTE YOUR TIME
by nanny4041 on 2018/09/07 11:23
I tried to reserve a ride, it blocked my account. So I called my credit card company to make sure they knew I was traveling and to not flag my card. I then sent this to their customer support team. They answered in about 5 minutes telling me I needed to send in a photo ID. But then they closed out the conversation less than a minute after sending the response so I could not send in the picture. So I tried to start a new conversation but the app told me that because I already have one conversation up I cannot start a new one. It should not be this hard to do business with you idiots.
Not available whenever it is most needed
by Avtandil Chelidze on 2019/06/08 20:38
Not a person to complaint about something but this is borderline useless at times - been using this app for couple of years now and every time there is rain or any tiny disturbance in the city traffic the prices are either jacked up to a point where you could easily stop any person in the street and sake them to drive you there and most would agree or all of the cars are busy and unavailable, go figure... what’s a point of a cab service if I can walk there or indeed but a car with the price of a few fairs.
Good app when it works, horrendous when it doesn’t
by JP in Tbilisi on 2019/04/28 05:02
Simple app. No problem when it works the way it should. But there is no responsive customer service. Recently a driver said he had picked me up when, in fact, he did not. I was stranded for an hour while he did who knows what. During this time, I was trying to chat with customer service. 13 hours still no response!! What’s the use then. Also the credit card scanner is worthless if you have a new card where all the information is not on one side.
Nice services
by mohammed435216 on 2018/12/02 19:01
My experience with Taxify in krakow , they reach at time ,so cheap vs my taxi, safe driving, although drivers not very good in english but it is not big deal, u should pay the fee online (visa card) when you request, and they sent to you an email about your journey and payment Although i spent few days in krakow but I enjoyed with Taxify services
The WORST payment collection
by Dissatisfied Nigerian on 2019/01/26 07:42
They have serious issues with their payment system. I haven’t been able to use my card since the first month that I signed up. Since then I’ve been using cash. A few months ago I deleted the app because the service was so poor only to open it again today and discover that they say I owe money. How?!!!?! I can only pay in cash! Are you saying that I stuffed the driver and then ran away?! It’s ridiculous. And now they still won’t let me add my card to clear the charge. The WORST EVER. How could collecting money be so difficult for a business?!?!
Cheaper and Convenient
by tnangyn on 2018/05/27 19:44
It’s so much cheaper than Uber. As a college student, i always try to find ways to save as much money as possible and this app really helps. Every time before i book a ride, i compare with all my car apps and Taxify never lets me down. Always 5-8 bucks cheaper than others. Also the drivers are nice.
This App Continues To Devolve
by coolness1920 on 2018/08/28 07:59
I don’t know what it is but every single time I book a ride, the drivers call to ask where I am with the excuse that their maps aren’t working. Or when we’re driving and they use their maps, they ask ME, the customer, how to get to the destination. Is it that they NEVER have network or what? Also, drivers have shown poor customer service by taking too long to show up and when you cancel, they call and ask so many questions. Better screening for drivers.
Bolt TANZANIA
by Web-Deb on 2020/01/08 06:54
Much less expensive than taxis and in most cases less than a bajaji ride. Have used Bolt often in Dar es Salaam and in Dodoma. Have not tried it in Arusha, but I’m certain it’s there. I don’t think it’s available yet is smaller cities of Tanzania. Prices are generally less than Uber and if traffic is encountered on the way they don’t raise the price like Uber does. Great App and ssrvice!
If you've used uber...
by Peace out 4578 on 2017/09/22 13:42
When traveling with 5 or 6 people there is no option to ask for a larger car the way there is for uber. Also it takes relatively long to get a taxi. On top of that the prices aren't great. In a city the traffic is bad enough that it's almost not even worth it to call a cab because the tram and metro will get you there just as quickly. Many of the drivers are a bit hostile too, but that's understandable because who wouldn't get exhausted and irritable driving around all day. It just makes you a bit more nervous/reluctant to get in one.
Excelente service
by ajxdev on 2018/11/26 09:47
This is my first time using taxify's service and I am happy with the service and the driver. He did a good job and I'll be happy to use this service again. I do have a suggestion: It would be nice to know before when fares usually change. So I can better anticipate the price. Overall it was a good experience.
App can use some work
by Eshabouk on 2018/07/07 11:41
For the most part this is a great service and I like that there is no cancellation fee. Otherwise the drivers can play games like they do on uber. I would like to see my destination pin on the map to verify the location before asking for the ride. Also I would like to access the comments about my driver. Currently I cannot do those things.
The most innacurate app of this type there is
by Ane Dall'Agnol on 2019/08/17 05:17
Honestly this is the worst piece of s* app I have ever used of this kind. It shows the driver is 1 minute away when you order the taxi and actually they are finishing someone else's trip and the app doesn't tell you! It can take >15 minutes longer than the app shows you, plus it is more expensive than uber. Seriously, I really hate this app and the only reason I use it is because other apps were banned where I live, but if you have another option I recommend choosing ANYTHING else!
Horrible company with crazy drivers and one of the bad customer service in the world.
by test2432412 on 2019/01/05 13:54
It hard to believe that in 21 century we have companies like Taxify which hates their customers. I ask to delete my account, because it was one of the bad experiences in my life with their crazy drivers. I wait 20 hours when support answer me, and after this I can’t still delete my account. No sorry from support, nothing. If you don’t want to die with their crazy drivers or don’t want to spent 20 hours where support will answer you. Don’t use this **** ****
App support not working
by Joytellthetruth on 2019/07/06 22:09
Support on my App is not working as whenever I try to send a message I get an error message that says “unauthorised” and I am not sure why it’s that way. I have a couple of issues and drivers I will like to address for the safety of others. Kindly reach out and sort that out. Thanks
Extremely disappointed!! Delete this app.
by Meahzhay on 2019/03/03 13:41
Taxify is scam. I got charged for a trip I never made. I requested for a ride, driver accepted and started trip without me in the ride and stopped trip after 2 hours. I reported immediately and they responded they will get back to me after investigation. Next, my conversation and every history of the ride got deleted. Taxify is not customer friendly, I repeat they are not customer friendly. Taxify is just all about ripping people off, from high fare charges to aiding and abetting. Delete this app or this will happen to you. Taxify is scam
Great Service and very nice drivers!!
by Effgumm on 2019/07/16 09:26
Bolt does a super job of matching passengers with drvers in a timely way. One suggestion: if it is possible to schedule a ride in advance with this app, it is not a prominent feature. If it is not possible to schedule in advance, you need to seriously consider adding this feature. Uber does have this feature currently and it differentiate them from you.
Good app, but rain complicates
by CBS U stink on 2018/11/24 20:25
App is better than any local taxi app. Don’t use local cabs for tourists. As a tourist with kids in tow, Taxify worked well. Cars were clean, drivers nice, all spoke English. Prices were fair. But, during rainstorm you’ll be waiting forever for a car. We had major issues one night due to a storm. I’m sure it’s just too many customers and too few cars.
Will not scan my card.
by Salehsmac on 2019/06/13 09:39
The app was working perfectly, the suddenly it stopped and required me to scan my card to authenticate. The only problem is, it won’t scan my card no matter how long I wait with the camera to scan it. The green box around the card appears but that’s it. No scanning actually happens and I’m unable to authenticate my card rendering the app useless. Please fix the camera scanner. (A friend of mine also has this problem so it’s not just me)
Only complaint - Inaccurate pickup time estimate
by J33465 on 2019/01/09 11:48
My only complaint is that the estimates of how long it is going to take until the driver arrives at the pickup location often changes. There have been multiple times when it says the driver is 1 minute away, but then changes to 3 minutes or more. Otherwise I love the service! Very convenient.
Absolute garbage scooter experience
by evemorgen on 2020/09/14 07:13
to;dr - they'll charge you for pushing their scooter for couple miles. You're better on foot then using bolt scooter. First of all, every time I opened the app, it stopped my music playback in the background. Super annoying. Second of all, 75% of my trip was in the "low speed zone" which is bogus because there are dedicated bike lanes to be able to commute faster then on foot. In low speed mode I had to push the scooter to the service zone since it wouldn't react to the accelerator. I cannot recommend it at all.
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All Versions
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70,530 total
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63,963
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3,707
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1,205
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441
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1,214
Current Version (16.0)
5.0
68,602 total
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62,257
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Version History
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1
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21 K
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