Screenshots
Keyword Volume Hits KEI Rank
e-spurs
0.00
163
17
helal news
0.01
151
chicago news
9.72
137
9
ap sports editors
0.00
126
21
the herald news
96.83
72
5
the herald journal
12.67
72
10
herald sun
0.00
71
1
herald
87.27
67
7
the suburbs
0.00
34
2
daily herald
785
3
a e publications
0.00
3
1
northwest herald
884
2
Search Visibility
App name
Daily herald E-edition
Description
Get complete coverage of your community, the Chicago Suburbs, Illinois and the Midwest with The Daily herald E-edition for iPad and iPhone. Our e-edition is an exact digital replica of The Daily herald newspaper, combining the familiarity of reading the printed paper with the portability and convenience of your iPad or phone. The Daily herald E-edition application covers such topics as: * News from Chicago's Suburbs and Chicago Itself * Weather * Sports News on the Bears, Blackhawks, Bulls, Cubs, and White Sox and Fire * Prep Sports News * Business News * Politics * Opinion * Obituaries * Entertainment & Lifestyle News * National/World News * Comics * Classifieds Read our Privacy Policy here: https://www.dailyherald.com/info/privacy/ Read our Terms of Service here: https://www.dailyherald.com/info/terms-of-service/
Works fine
by jamwu on 2020/06/25 21:31
I have been using this app for a week on iphone as well as on ipad pro. It works fine and I have not encounter any crashes so far. Keep up the good work. As for the news, it would be good to have more positive local news, since most national news now days are too gloomy and focus only on the negative. Got to have positive news to provide positive energy to the reader!
App does not work
by Flowers4lyfe on 2019/11/08 14:19
The app continuously crashes and or does not load the pages in full resulting in an endless wheel of death. Deleting the app and reinstalling does not help either.
TERRIBLE TERRIBLE TERRIBLE
by VERY DISAPPOINTED 287 on 2019/10/14 12:54
Couldn’t agree more about this poor app. I have cancelled my subscription. Just plain tired of trying to read anything and or just plain getting it to work. BEWARE.
New app is not good.
by earl-of-the-baskervilles on 2019/03/05 18:18
If you were looking for an app that likes to crash, this is it. Welcome home.
Terrible since last update
by MurleneM on 2018/11/16 15:08
Ever since the latest update I cannot open to read because it is asking me to log in. When I tried both emails it says it doesn’t recognize me so I can’t even reset my password....now what?!
GETTING WORSE !!!
by 47714530 on 2018/11/15 03:51
I am disabled, and cannot read the print edition. You’re continued “ updates “ make the paper ridiculously more difficult to navigate after each revision. Besides constant crashing, my frustration and patience is at wit’s end. If your readers opinions are important to you, then fire the current people masquerading as IT specialists and get this app back working properly. I will be one of the Herald’s lost subscribers if this is not corrected. Hoping this will not fall on deaf ears. # FIX IT
What did you do?
by Garbage847 on 2018/11/15 01:49
What idiot pushed through this horrible, cumbersome update? Your paper is now unreadable! Navigation is terrible. Bring back the readable app (version Nov 13 and prior) or I cancel. You can’t even read this hot mess you’ve created. What a joke.
Very Awful app
by Huntley Rider on 2018/11/14 21:34
Since the redo of the DH app, I have not been able to get in to read the paper that I subscribe to. Since I travel to see family now instead of business, it would be nice to be able to read what is going on at home. It keeps asking for an email address and password that I never had to set up before and never was asked to set up. On top of that it does not allow you to set up and load in. Who ever designed this new update should be shown the door and to find someone who can properly design something that works.
11-14-2018 update
by bobturnr on 2018/11/14 14:21
What did you do?? Why can’t I expand an article, now? So much worse than it was, and that wasn’t great.
Keeps crashing
by Envenomed on 2018/10/29 21:42
Does anyone at Daily Herald even read these reviews? Pay for e-edition and it crashes. Crashes getting more frequent and sometimes can’t even access long enough to read first page.
Frustrating app
by frustration #32 on 2018/10/12 11:02
Terrible app. Very inconsistent. Works fine for weeks and then it constantly crashes when swiping across pages. Daily editions are late being posted. Support is pretty much clueless about fixing the app. Don’t bother with downloading app just buy the paper edition it always works.
1 Star - 0 Star
by Don A W on 2018/08/26 13:19
1 star is over rated. Very inconsistent app. Crashes all the time!
Awful app
by fan nolonger on 2018/08/26 13:07
Never had trouble with old app or the Trib App. Lucky if we can get through a day without crash. Today can’t open at all. Have reported multiple times with responses the issue has been corrected. Ha. Never is. After a life time of reading the Herald, I will not renew my subscription and will not read this paper any longer.
Useless IT Deptment
by Dirk Reno on 2018/08/26 11:22
ALWAYS CRASHES!! There isn’t a day goes by that I try to read this e-edition but it always crashes. I send feedback to the Herald’s IT Dept. but there response is always the same: Delete the app, restart your iPad, then download the app from app store, the guess what -then same problem comes back a day later. What a useless IT Dept. the Herald has. They refuse to listen to the readers about fixing this bug and updating this app. HOW FRUSTRATING THIS IT JUST TO TRY TO STAY UP-TO-DATE ON TODAY’S NEWS!!!
Very Frustrating
by 999qqq2 on 2018/07/30 16:06
The app crashes frequently making it difficult if not impossible to red the paper. I provided feedback via their site and their response was they knew about the problem and were working on it - over a month ago. Ridiculous!
#1 in crashing—please stabilize
by Betsy_K on 2018/07/20 11:45
DH, I pay for a digital subscription but most days can not read all of it without the app crashing. Today I cannot even load it without crashing, either on updates iPhone X or on iPad. This level of service is unacceptable. Please hire whatever engineer or hosting company you need to in order to fix the chronic issue.
Crash, Crash, Crash
by Norman Earl on 2018/07/19 13:11
The new apt will crash every day somewhere in the middle of the paper. Yes, the paper was completely downloaded. I can never, ever, retrieve the individual page selection at the bottom of the page. I have two iPads and the it is the same problem on both!
Terrible!
by bhartn48 on 2018/07/11 13:34
I wish I could give it a - - star. I’m thinking about canceling it is so bad.
Terrible update
by LJ469 on 2018/07/01 13:31
I agree, app crashes everyday, multiple times. I can’t read the paper!
0 Stars
by willygee55 on 2018/06/23 13:10
This app crashes on numerous occasions. I have brought this to the attention of Herald management several times but they show no interest in correcting the problem, just lip service.
App
by worthless3 on 2018/06/23 11:52
Awful,Awful,Awful! Wish there was a zero star rating. Crashes all the time. Come on Daily Herald. Hire a company that can give you an app that works properly! This has been going on a long time!
One of the most frustrating apps
by Daring Don on 2018/06/18 16:38
This app has gone from reliable to worthless. I can’t get further than the couple pages before it starts crashing, requiring reloading and trying again until finally giving up. (And to think I had to buy a subscription to experience this frustration.)
Terrible
by lipsandears on 2018/06/17 12:18
All this does is shut down in the middle of reading the paper..why cant you fix this??????
?
by Horsegrl10 on 2018/04/24 02:57
So they can see all of the bad reviews, which are justified, and they don’t care enough to fix it?
Fails miserably!
by BiggggB801 on 2018/04/20 13:23
The Daily Herald should do an investigative report on the failure of their own app! This app stops working every day. Whatever I’m paying to see the paper electronically is not worth it. Get with the times DH! I’ve contacted the DH twice and they say it’s not their fault. I don’t believe it!
Horrible app, pathetic waste of time
by GoodGolfer74 on 2018/01/11 22:21
Tried to read "downloaded" version of today's paper on airplane. Used to get a PDF, now? Who knows, as you MUST have web access to read downloaded paper.
Terrible update
by 5 Steps Backwards on 2017/05/15 13:03
Upgrade? I Would call it more of a downgrade. It Crashes all of the time!! Often times the most updated paper is yesterday's issue not the current issue. I have news for you Daily Herald, yesterday's news is old news. The only thing good about the new app is that you can print from it; otherwise, it was a major step backwards. It doesn't look / feel like a paper, and personally, I liked how the old version did. The ONLY modification that was needed on the old app was to enable printing, otherwise it was just fine. Oh, and did I mention it crashes ALL OF THE TIME??!! Get it together Daily Herald!! Read your reviews, and fix the app!
Keeps Crashing
by The Schaumburg Realtor on 2016/10/02 13:04
I was trying to read the Sunday edition and every time I got to a certain page, the app crashed! Tried to go to another section and it crashed again and each time it crashes it has to reload and you start at the beginning of the paper, not even where you left off. This app is useless!
Horrible
by Tony932 on 2016/10/02 12:16
This app rarely works properly. Closes down frequently while trying to read the paper. Time to subscribe to a different publication.
Frequent Crashes
by Bjorn Hoopscoffel on 2016/07/18 22:22
A bugridden piece of junk that crashes several times per reading. Downloads work sometimes,or partly, you never know. No version numbers either so we can't tell if its updated. Shame on you Daily Herald.
Downgrade
by DJGiannola on 2016/06/02 14:51
The "upgrade" turned out to be quite the "downgrade". It is now impossible to read the Daily Herald without starting over at least 10 times. And then, the app just shuts down for no reason. Happy you have charged us more for the paper.
HATE THIS APP!!!
by Vegaslvr85 on 2016/06/02 03:40
There was nothing wrong with the old app as far as I was concerned. Now I can't think of anything I remotely like. It sometimes takes over an hour to download and even if it says it downloaded when you try to open offline it's unavailable. I don't like that you can't read it by section. I have yet to read one paper without getting booted out at least once. Some sections repeat 3 or 4 times before you can get to the next section. Most pictures have horizontal lines through them and you can't make them out. Newspaper circulation seems to be dwindling and this doesn't seem to help. Please please please fix it!!
Bad upgrade
by StuckIn1900s on 2016/06/01 13:38
Had to walk out in the rain to get the paper today because app crashes on any page after a blank page. Have to agree with Abbey's post. Upgrade is a flop. Used to catch up on Lake County from anywhere in the world in my travels, but now frustrated every morning right at home. Going back to paper....
One Star is Generous
by !#%*!!! on 2016/05/10 03:25
The previous e-Edition was far superior. Hard to understand how a major newspaper could make such a major mistake in switching Apps. Too bad you can't revert to the old App.
Worked...now it doesn't
by IllinoisAreaMan on 2016/05/09 11:27
Always amazes me when a working app is updated to a broken one. Using latest iPad, all my password/login info correct. Just sits and grinds to a blank screen. Guess IT ran out of money to test the app.
Less than one star
by Jrgutknecht on 2016/05/03 01:22
If I could give less than one star I would. This update is a mess. It's slow, pages are distorted, odd color overlays and some sections are just stretched. It's awful.
Upgrade
by Beegee47 on 2016/04/30 15:58
No reading view option, no tap article for full viewing, no single page viewing. Did anyone test this before putting it out? The Trib is even superior. Please bring back the old version until you have a new "tested" version. iPad iOS 9.3 user.
Miss the menu section
by Tt61665 on 2016/04/27 23:54
The new format is missing the section list links are missing and the Neighbor section has been duplicated at least 4 times.
Crashes when I open today's edition
by falsecut on 2016/04/25 12:37
Hope you fix it soon. Seems I can open yesterday's.
Update is a mess!
by Abbey641 on 2016/04/25 12:37
I've been reading the Daily Herald on-line every day for the past two years. Although the old app needed a little cleaning up, the entirely new version is riddled with bugs, links that don't work and a new user interface that is much more clunky and non-intuitive than it was before. A few changes would have been in order but this new version is a mess! Hope you're working on this or viewership will dramatically drop!
Poor
by Pebav on 2015/11/15 13:46
Incredibly difficult to navigate. Trying to look up an article in today's paper, somehow I end up on an edition a week old, and can't get back to what I want.
Poor
by Kel72267 on 2014/05/02 12:39
Content is ok, but download speed is so slow it is not readable, and continues to get worse. I took the subscription but will not renew unless it improves quickly
Nope
by Hftech on 2014/01/29 04:31
Requires an email address to use. No thanks. Couldn't hit the delete key fast enough.
Terrible update
by 5 Steps Backwards on 2017/05/15 13:03
Upgrade? I Would call it more of a downgrade. It Crashes all of the time!! Often times the most updated paper is yesterday's issue not the current issue. I have news for you Daily Herald, yesterday's news is old news. The only thing good about the new app is that you can print from it; otherwise, it was a major step backwards. It doesn't look / feel like a paper, and personally, I liked how the old version did. The ONLY modification that was needed on the old app was to enable printing, otherwise it was just fine. Oh, and did I mention it crashes ALL OF THE TIME??!! Get it together Daily Herald!! Read your reviews, and fix the app!
HATE THIS APP!!!
by Vegaslvr85 on 2016/06/02 03:40
There was nothing wrong with the old app as far as I was concerned. Now I can't think of anything I remotely like. It sometimes takes over an hour to download and even if it says it downloaded when you try to open offline it's unavailable. I don't like that you can't read it by section. I have yet to read one paper without getting booted out at least once. Some sections repeat 3 or 4 times before you can get to the next section. Most pictures have horizontal lines through them and you can't make them out. Newspaper circulation seems to be dwindling and this doesn't seem to help. Please please please fix it!!
Very Awful app
by Huntley Rider on 2018/11/14 21:34
Since the redo of the DH app, I have not been able to get in to read the paper that I subscribe to. Since I travel to see family now instead of business, it would be nice to be able to read what is going on at home. It keeps asking for an email address and password that I never had to set up before and never was asked to set up. On top of that it does not allow you to set up and load in. Who ever designed this new update should be shown the door and to find someone who can properly design something that works.
Works fine
by jamwu on 2020/06/25 21:31
I have been using this app for a week on iphone as well as on ipad pro. It works fine and I have not encounter any crashes so far. Keep up the good work. As for the news, it would be good to have more positive local news, since most national news now days are too gloomy and focus only on the negative. Got to have positive news to provide positive energy to the reader!
GETTING WORSE !!!
by 47714530 on 2018/11/15 03:51
I am disabled, and cannot read the print edition. You’re continued “ updates “ make the paper ridiculously more difficult to navigate after each revision. Besides constant crashing, my frustration and patience is at wit’s end. If your readers opinions are important to you, then fire the current people masquerading as IT specialists and get this app back working properly. I will be one of the Herald’s lost subscribers if this is not corrected. Hoping this will not fall on deaf ears. # FIX IT
Update is a mess!
by Abbey641 on 2016/04/25 12:37
I've been reading the Daily Herald on-line every day for the past two years. Although the old app needed a little cleaning up, the entirely new version is riddled with bugs, links that don't work and a new user interface that is much more clunky and non-intuitive than it was before. A few changes would have been in order but this new version is a mess! Hope you're working on this or viewership will dramatically drop!
Useless IT Deptment
by Dirk Reno on 2018/08/26 11:22
ALWAYS CRASHES!! There isn’t a day goes by that I try to read this e-edition but it always crashes. I send feedback to the Herald’s IT Dept. but there response is always the same: Delete the app, restart your iPad, then download the app from app store, the guess what -then same problem comes back a day later. What a useless IT Dept. the Herald has. They refuse to listen to the readers about fixing this bug and updating this app. HOW FRUSTRATING THIS IT JUST TO TRY TO STAY UP-TO-DATE ON TODAY’S NEWS!!!
Keeps Crashing
by The Schaumburg Realtor on 2016/10/02 13:04
I was trying to read the Sunday edition and every time I got to a certain page, the app crashed! Tried to go to another section and it crashed again and each time it crashes it has to reload and you start at the beginning of the paper, not even where you left off. This app is useless!
#1 in crashing—please stabilize
by Betsy_K on 2018/07/20 11:45
DH, I pay for a digital subscription but most days can not read all of it without the app crashing. Today I cannot even load it without crashing, either on updates iPhone X or on iPad. This level of service is unacceptable. Please hire whatever engineer or hosting company you need to in order to fix the chronic issue.
One of the most frustrating apps
by Daring Don on 2018/06/18 16:38
This app has gone from reliable to worthless. I can’t get further than the couple pages before it starts crashing, requiring reloading and trying again until finally giving up. (And to think I had to buy a subscription to experience this frustration.)
Awful app
by fan nolonger on 2018/08/26 13:07
Never had trouble with old app or the Trib App. Lucky if we can get through a day without crash. Today can’t open at all. Have reported multiple times with responses the issue has been corrected. Ha. Never is. After a life time of reading the Herald, I will not renew my subscription and will not read this paper any longer.
Very Frustrating
by 999qqq2 on 2018/07/30 16:06
The app crashes frequently making it difficult if not impossible to red the paper. I provided feedback via their site and their response was they knew about the problem and were working on it - over a month ago. Ridiculous!
Bad upgrade
by StuckIn1900s on 2016/06/01 13:38
Had to walk out in the rain to get the paper today because app crashes on any page after a blank page. Have to agree with Abbey's post. Upgrade is a flop. Used to catch up on Lake County from anywhere in the world in my travels, but now frustrated every morning right at home. Going back to paper....
Crash, Crash, Crash
by Norman Earl on 2018/07/19 13:11
The new apt will crash every day somewhere in the middle of the paper. Yes, the paper was completely downloaded. I can never, ever, retrieve the individual page selection at the bottom of the page. I have two iPads and the it is the same problem on both!
Frustrating app
by frustration #32 on 2018/10/12 11:02
Terrible app. Very inconsistent. Works fine for weeks and then it constantly crashes when swiping across pages. Daily editions are late being posted. Support is pretty much clueless about fixing the app. Don’t bother with downloading app just buy the paper edition it always works.
Downgrade
by DJGiannola on 2016/06/02 14:51
The "upgrade" turned out to be quite the "downgrade". It is now impossible to read the Daily Herald without starting over at least 10 times. And then, the app just shuts down for no reason. Happy you have charged us more for the paper.
Upgrade
by Beegee47 on 2016/04/30 15:58
No reading view option, no tap article for full viewing, no single page viewing. Did anyone test this before putting it out? The Trib is even superior. Please bring back the old version until you have a new "tested" version. iPad iOS 9.3 user.
Terrible since last update
by MurleneM on 2018/11/16 15:08
Ever since the latest update I cannot open to read because it is asking me to log in. When I tried both emails it says it doesn’t recognize me so I can’t even reset my password....now what?!
Keeps crashing
by Envenomed on 2018/10/29 21:42
Does anyone at Daily Herald even read these reviews? Pay for e-edition and it crashes. Crashes getting more frequent and sometimes can’t even access long enough to read first page.
Frequent Crashes
by Bjorn Hoopscoffel on 2016/07/18 22:22
A bugridden piece of junk that crashes several times per reading. Downloads work sometimes,or partly, you never know. No version numbers either so we can't tell if its updated. Shame on you Daily Herald.
Fails miserably!
by BiggggB801 on 2018/04/20 13:23
The Daily Herald should do an investigative report on the failure of their own app! This app stops working every day. Whatever I’m paying to see the paper electronically is not worth it. Get with the times DH! I’ve contacted the DH twice and they say it’s not their fault. I don’t believe it!
What did you do?
by Garbage847 on 2018/11/15 01:49
What idiot pushed through this horrible, cumbersome update? Your paper is now unreadable! Navigation is terrible. Bring back the readable app (version Nov 13 and prior) or I cancel. You can’t even read this hot mess you’ve created. What a joke.
Worked...now it doesn't
by IllinoisAreaMan on 2016/05/09 11:27
Always amazes me when a working app is updated to a broken one. Using latest iPad, all my password/login info correct. Just sits and grinds to a blank screen. Guess IT ran out of money to test the app.
App
by worthless3 on 2018/06/23 11:52
Awful,Awful,Awful! Wish there was a zero star rating. Crashes all the time. Come on Daily Herald. Hire a company that can give you an app that works properly! This has been going on a long time!
Horrible app, pathetic waste of time
by GoodGolfer74 on 2018/01/11 22:21
Tried to read "downloaded" version of today's paper on airplane. Used to get a PDF, now? Who knows, as you MUST have web access to read downloaded paper.
Miss the menu section
by Tt61665 on 2016/04/27 23:54
The new format is missing the section list links are missing and the Neighbor section has been duplicated at least 4 times.
App does not work
by Flowers4lyfe on 2019/11/08 14:19
The app continuously crashes and or does not load the pages in full resulting in an endless wheel of death. Deleting the app and reinstalling does not help either.
0 Stars
by willygee55 on 2018/06/23 13:10
This app crashes on numerous occasions. I have brought this to the attention of Herald management several times but they show no interest in correcting the problem, just lip service.
Horrible
by Tony932 on 2016/10/02 12:16
This app rarely works properly. Closes down frequently while trying to read the paper. Time to subscribe to a different publication.
Less than one star
by Jrgutknecht on 2016/05/03 01:22
If I could give less than one star I would. This update is a mess. It's slow, pages are distorted, odd color overlays and some sections are just stretched. It's awful.
One Star is Generous
by !#%*!!! on 2016/05/10 03:25
The previous e-Edition was far superior. Hard to understand how a major newspaper could make such a major mistake in switching Apps. Too bad you can't revert to the old App.
TERRIBLE TERRIBLE TERRIBLE
by VERY DISAPPOINTED 287 on 2019/10/14 12:54
Couldn’t agree more about this poor app. I have cancelled my subscription. Just plain tired of trying to read anything and or just plain getting it to work. BEWARE.
Terrible
by lipsandears on 2018/06/17 12:18
All this does is shut down in the middle of reading the paper..why cant you fix this??????
Crashes when I open today's edition
by falsecut on 2016/04/25 12:37
Hope you fix it soon. Seems I can open yesterday's.
Terrible update
by LJ469 on 2018/07/01 13:31
I agree, app crashes everyday, multiple times. I can’t read the paper!
?
by Horsegrl10 on 2018/04/24 02:57
So they can see all of the bad reviews, which are justified, and they don’t care enough to fix it?
New app is not good.
by earl-of-the-baskervilles on 2019/03/05 18:18
If you were looking for an app that likes to crash, this is it. Welcome home.
Terrible!
by bhartn48 on 2018/07/11 13:34
I wish I could give it a - - star. I’m thinking about canceling it is so bad.
1 Star - 0 Star
by Don A W on 2018/08/26 13:19
1 star is over rated. Very inconsistent app. Crashes all the time!
Poor
by Pebav on 2015/11/15 13:46
Incredibly difficult to navigate. Trying to look up an article in today's paper, somehow I end up on an edition a week old, and can't get back to what I want.
Poor
by Kel72267 on 2014/05/02 12:39
Content is ok, but download speed is so slow it is not readable, and continues to get worse. I took the subscription but will not renew unless it improves quickly
Nope
by Hftech on 2014/01/29 04:31
Requires an email address to use. No thanks. Couldn't hit the delete key fast enough.
11-14-2018 update
by bobturnr on 2018/11/14 14:21
What did you do?? Why can’t I expand an article, now? So much worse than it was, and that wasn’t great.
Keyword Volume Hits KEI Rank
e-spurs
0.00
163
17
helal news
0.01
151
chicago news
9.72
137
9
ap sports editors
0.00
126
21
the herald news
96.83
72
5
the herald journal
12.67
72
10
herald sun
0.00
71
1
herald
87.27
67
7
the suburbs
0.00
34
2
daily herald
785
3
a e publications
0.00
3
1
northwest herald
884
2
Screenshots
Keyword Volume Hits KEI Rank
chicago news
9.72
108
4
helal news
0.01
106
the herald journal
12.67
70
10
herald sun
0.00
68
1
herald
87.27
61
9
the herald news
96.83
59
4
ap sports editors
0.00
48
8
the suburbs
0.00
23
2
northwest herald
884
4
a e publications
0.00
3
1
daily herald
785
1
1
e-spurs
0.00
155
Search Visibility
App name
Daily herald E-edition
Description
Get complete coverage of your community, the Chicago Suburbs, Illinois and the Midwest with The Daily herald E-edition for iPad and iPhone. Our e-edition is an exact digital replica of The Daily herald newspaper, combining the familiarity of reading the printed paper with the portability and convenience of your iPad or phone. The Daily herald E-edition application covers such topics as: * News from Chicago's Suburbs and Chicago Itself * Weather * Sports News on the Bears, Blackhawks, Bulls, Cubs, and White Sox and Fire * Prep Sports News * Business News * Politics * Opinion * Obituaries * Entertainment & Lifestyle News * National/World News * Comics * Classifieds Read our Privacy Policy here: https://www.dailyherald.com/info/privacy/ Read our Terms of Service here: https://www.dailyherald.com/info/terms-of-service/
Works fine
by jamwu on 2020/06/25 21:31
I have been using this app for a week on iphone as well as on ipad pro. It works fine and I have not encounter any crashes so far. Keep up the good work. As for the news, it would be good to have more positive local news, since most national news now days are too gloomy and focus only on the negative. Got to have positive news to provide positive energy to the reader!
App does not work
by Flowers4lyfe on 2019/11/08 14:19
The app continuously crashes and or does not load the pages in full resulting in an endless wheel of death. Deleting the app and reinstalling does not help either.
TERRIBLE TERRIBLE TERRIBLE
by VERY DISAPPOINTED 287 on 2019/10/14 12:54
Couldn’t agree more about this poor app. I have cancelled my subscription. Just plain tired of trying to read anything and or just plain getting it to work. BEWARE.
New app is not good.
by earl-of-the-baskervilles on 2019/03/05 18:18
If you were looking for an app that likes to crash, this is it. Welcome home.
Terrible since last update
by MurleneM on 2018/11/16 15:08
Ever since the latest update I cannot open to read because it is asking me to log in. When I tried both emails it says it doesn’t recognize me so I can’t even reset my password....now what?!
GETTING WORSE !!!
by 47714530 on 2018/11/15 03:51
I am disabled, and cannot read the print edition. You’re continued “ updates “ make the paper ridiculously more difficult to navigate after each revision. Besides constant crashing, my frustration and patience is at wit’s end. If your readers opinions are important to you, then fire the current people masquerading as IT specialists and get this app back working properly. I will be one of the Herald’s lost subscribers if this is not corrected. Hoping this will not fall on deaf ears. # FIX IT
What did you do?
by Garbage847 on 2018/11/15 01:49
What idiot pushed through this horrible, cumbersome update? Your paper is now unreadable! Navigation is terrible. Bring back the readable app (version Nov 13 and prior) or I cancel. You can’t even read this hot mess you’ve created. What a joke.
Very Awful app
by Huntley Rider on 2018/11/14 21:34
Since the redo of the DH app, I have not been able to get in to read the paper that I subscribe to. Since I travel to see family now instead of business, it would be nice to be able to read what is going on at home. It keeps asking for an email address and password that I never had to set up before and never was asked to set up. On top of that it does not allow you to set up and load in. Who ever designed this new update should be shown the door and to find someone who can properly design something that works.
11-14-2018 update
by bobturnr on 2018/11/14 14:21
What did you do?? Why can’t I expand an article, now? So much worse than it was, and that wasn’t great.
Keeps crashing
by Envenomed on 2018/10/29 21:42
Does anyone at Daily Herald even read these reviews? Pay for e-edition and it crashes. Crashes getting more frequent and sometimes can’t even access long enough to read first page.
Frustrating app
by frustration #32 on 2018/10/12 11:02
Terrible app. Very inconsistent. Works fine for weeks and then it constantly crashes when swiping across pages. Daily editions are late being posted. Support is pretty much clueless about fixing the app. Don’t bother with downloading app just buy the paper edition it always works.
1 Star - 0 Star
by Don A W on 2018/08/26 13:19
1 star is over rated. Very inconsistent app. Crashes all the time!
Awful app
by fan nolonger on 2018/08/26 13:07
Never had trouble with old app or the Trib App. Lucky if we can get through a day without crash. Today can’t open at all. Have reported multiple times with responses the issue has been corrected. Ha. Never is. After a life time of reading the Herald, I will not renew my subscription and will not read this paper any longer.
Useless IT Deptment
by Dirk Reno on 2018/08/26 11:22
ALWAYS CRASHES!! There isn’t a day goes by that I try to read this e-edition but it always crashes. I send feedback to the Herald’s IT Dept. but there response is always the same: Delete the app, restart your iPad, then download the app from app store, the guess what -then same problem comes back a day later. What a useless IT Dept. the Herald has. They refuse to listen to the readers about fixing this bug and updating this app. HOW FRUSTRATING THIS IT JUST TO TRY TO STAY UP-TO-DATE ON TODAY’S NEWS!!!
Very Frustrating
by 999qqq2 on 2018/07/30 16:06
The app crashes frequently making it difficult if not impossible to red the paper. I provided feedback via their site and their response was they knew about the problem and were working on it - over a month ago. Ridiculous!
#1 in crashing—please stabilize
by Betsy_K on 2018/07/20 11:45
DH, I pay for a digital subscription but most days can not read all of it without the app crashing. Today I cannot even load it without crashing, either on updates iPhone X or on iPad. This level of service is unacceptable. Please hire whatever engineer or hosting company you need to in order to fix the chronic issue.
Crash, Crash, Crash
by Norman Earl on 2018/07/19 13:11
The new apt will crash every day somewhere in the middle of the paper. Yes, the paper was completely downloaded. I can never, ever, retrieve the individual page selection at the bottom of the page. I have two iPads and the it is the same problem on both!
Terrible!
by bhartn48 on 2018/07/11 13:34
I wish I could give it a - - star. I’m thinking about canceling it is so bad.
Terrible update
by LJ469 on 2018/07/01 13:31
I agree, app crashes everyday, multiple times. I can’t read the paper!
0 Stars
by willygee55 on 2018/06/23 13:10
This app crashes on numerous occasions. I have brought this to the attention of Herald management several times but they show no interest in correcting the problem, just lip service.
App
by worthless3 on 2018/06/23 11:52
Awful,Awful,Awful! Wish there was a zero star rating. Crashes all the time. Come on Daily Herald. Hire a company that can give you an app that works properly! This has been going on a long time!
One of the most frustrating apps
by Daring Don on 2018/06/18 16:38
This app has gone from reliable to worthless. I can’t get further than the couple pages before it starts crashing, requiring reloading and trying again until finally giving up. (And to think I had to buy a subscription to experience this frustration.)
Terrible
by lipsandears on 2018/06/17 12:18
All this does is shut down in the middle of reading the paper..why cant you fix this??????
?
by Horsegrl10 on 2018/04/24 02:57
So they can see all of the bad reviews, which are justified, and they don’t care enough to fix it?
Fails miserably!
by BiggggB801 on 2018/04/20 13:23
The Daily Herald should do an investigative report on the failure of their own app! This app stops working every day. Whatever I’m paying to see the paper electronically is not worth it. Get with the times DH! I’ve contacted the DH twice and they say it’s not their fault. I don’t believe it!
Horrible app, pathetic waste of time
by GoodGolfer74 on 2018/01/11 22:21
Tried to read "downloaded" version of today's paper on airplane. Used to get a PDF, now? Who knows, as you MUST have web access to read downloaded paper.
Terrible update
by 5 Steps Backwards on 2017/05/15 13:03
Upgrade? I Would call it more of a downgrade. It Crashes all of the time!! Often times the most updated paper is yesterday's issue not the current issue. I have news for you Daily Herald, yesterday's news is old news. The only thing good about the new app is that you can print from it; otherwise, it was a major step backwards. It doesn't look / feel like a paper, and personally, I liked how the old version did. The ONLY modification that was needed on the old app was to enable printing, otherwise it was just fine. Oh, and did I mention it crashes ALL OF THE TIME??!! Get it together Daily Herald!! Read your reviews, and fix the app!
Keeps Crashing
by The Schaumburg Realtor on 2016/10/02 13:04
I was trying to read the Sunday edition and every time I got to a certain page, the app crashed! Tried to go to another section and it crashed again and each time it crashes it has to reload and you start at the beginning of the paper, not even where you left off. This app is useless!
Horrible
by Tony932 on 2016/10/02 12:16
This app rarely works properly. Closes down frequently while trying to read the paper. Time to subscribe to a different publication.
Frequent Crashes
by Bjorn Hoopscoffel on 2016/07/18 22:22
A bugridden piece of junk that crashes several times per reading. Downloads work sometimes,or partly, you never know. No version numbers either so we can't tell if its updated. Shame on you Daily Herald.
Downgrade
by DJGiannola on 2016/06/02 14:51
The "upgrade" turned out to be quite the "downgrade". It is now impossible to read the Daily Herald without starting over at least 10 times. And then, the app just shuts down for no reason. Happy you have charged us more for the paper.
HATE THIS APP!!!
by Vegaslvr85 on 2016/06/02 03:40
There was nothing wrong with the old app as far as I was concerned. Now I can't think of anything I remotely like. It sometimes takes over an hour to download and even if it says it downloaded when you try to open offline it's unavailable. I don't like that you can't read it by section. I have yet to read one paper without getting booted out at least once. Some sections repeat 3 or 4 times before you can get to the next section. Most pictures have horizontal lines through them and you can't make them out. Newspaper circulation seems to be dwindling and this doesn't seem to help. Please please please fix it!!
Bad upgrade
by StuckIn1900s on 2016/06/01 13:38
Had to walk out in the rain to get the paper today because app crashes on any page after a blank page. Have to agree with Abbey's post. Upgrade is a flop. Used to catch up on Lake County from anywhere in the world in my travels, but now frustrated every morning right at home. Going back to paper....
One Star is Generous
by !#%*!!! on 2016/05/10 03:25
The previous e-Edition was far superior. Hard to understand how a major newspaper could make such a major mistake in switching Apps. Too bad you can't revert to the old App.
Worked...now it doesn't
by IllinoisAreaMan on 2016/05/09 11:27
Always amazes me when a working app is updated to a broken one. Using latest iPad, all my password/login info correct. Just sits and grinds to a blank screen. Guess IT ran out of money to test the app.
Less than one star
by Jrgutknecht on 2016/05/03 01:22
If I could give less than one star I would. This update is a mess. It's slow, pages are distorted, odd color overlays and some sections are just stretched. It's awful.
Upgrade
by Beegee47 on 2016/04/30 15:58
No reading view option, no tap article for full viewing, no single page viewing. Did anyone test this before putting it out? The Trib is even superior. Please bring back the old version until you have a new "tested" version. iPad iOS 9.3 user.
Miss the menu section
by Tt61665 on 2016/04/27 23:54
The new format is missing the section list links are missing and the Neighbor section has been duplicated at least 4 times.
Crashes when I open today's edition
by falsecut on 2016/04/25 12:37
Hope you fix it soon. Seems I can open yesterday's.
Update is a mess!
by Abbey641 on 2016/04/25 12:37
I've been reading the Daily Herald on-line every day for the past two years. Although the old app needed a little cleaning up, the entirely new version is riddled with bugs, links that don't work and a new user interface that is much more clunky and non-intuitive than it was before. A few changes would have been in order but this new version is a mess! Hope you're working on this or viewership will dramatically drop!
Poor
by Pebav on 2015/11/15 13:46
Incredibly difficult to navigate. Trying to look up an article in today's paper, somehow I end up on an edition a week old, and can't get back to what I want.
Poor
by Kel72267 on 2014/05/02 12:39
Content is ok, but download speed is so slow it is not readable, and continues to get worse. I took the subscription but will not renew unless it improves quickly
Nope
by Hftech on 2014/01/29 04:31
Requires an email address to use. No thanks. Couldn't hit the delete key fast enough.
Terrible update
by 5 Steps Backwards on 2017/05/15 13:03
Upgrade? I Would call it more of a downgrade. It Crashes all of the time!! Often times the most updated paper is yesterday's issue not the current issue. I have news for you Daily Herald, yesterday's news is old news. The only thing good about the new app is that you can print from it; otherwise, it was a major step backwards. It doesn't look / feel like a paper, and personally, I liked how the old version did. The ONLY modification that was needed on the old app was to enable printing, otherwise it was just fine. Oh, and did I mention it crashes ALL OF THE TIME??!! Get it together Daily Herald!! Read your reviews, and fix the app!
HATE THIS APP!!!
by Vegaslvr85 on 2016/06/02 03:40
There was nothing wrong with the old app as far as I was concerned. Now I can't think of anything I remotely like. It sometimes takes over an hour to download and even if it says it downloaded when you try to open offline it's unavailable. I don't like that you can't read it by section. I have yet to read one paper without getting booted out at least once. Some sections repeat 3 or 4 times before you can get to the next section. Most pictures have horizontal lines through them and you can't make them out. Newspaper circulation seems to be dwindling and this doesn't seem to help. Please please please fix it!!
Very Awful app
by Huntley Rider on 2018/11/14 21:34
Since the redo of the DH app, I have not been able to get in to read the paper that I subscribe to. Since I travel to see family now instead of business, it would be nice to be able to read what is going on at home. It keeps asking for an email address and password that I never had to set up before and never was asked to set up. On top of that it does not allow you to set up and load in. Who ever designed this new update should be shown the door and to find someone who can properly design something that works.
Works fine
by jamwu on 2020/06/25 21:31
I have been using this app for a week on iphone as well as on ipad pro. It works fine and I have not encounter any crashes so far. Keep up the good work. As for the news, it would be good to have more positive local news, since most national news now days are too gloomy and focus only on the negative. Got to have positive news to provide positive energy to the reader!
GETTING WORSE !!!
by 47714530 on 2018/11/15 03:51
I am disabled, and cannot read the print edition. You’re continued “ updates “ make the paper ridiculously more difficult to navigate after each revision. Besides constant crashing, my frustration and patience is at wit’s end. If your readers opinions are important to you, then fire the current people masquerading as IT specialists and get this app back working properly. I will be one of the Herald’s lost subscribers if this is not corrected. Hoping this will not fall on deaf ears. # FIX IT
Update is a mess!
by Abbey641 on 2016/04/25 12:37
I've been reading the Daily Herald on-line every day for the past two years. Although the old app needed a little cleaning up, the entirely new version is riddled with bugs, links that don't work and a new user interface that is much more clunky and non-intuitive than it was before. A few changes would have been in order but this new version is a mess! Hope you're working on this or viewership will dramatically drop!
Useless IT Deptment
by Dirk Reno on 2018/08/26 11:22
ALWAYS CRASHES!! There isn’t a day goes by that I try to read this e-edition but it always crashes. I send feedback to the Herald’s IT Dept. but there response is always the same: Delete the app, restart your iPad, then download the app from app store, the guess what -then same problem comes back a day later. What a useless IT Dept. the Herald has. They refuse to listen to the readers about fixing this bug and updating this app. HOW FRUSTRATING THIS IT JUST TO TRY TO STAY UP-TO-DATE ON TODAY’S NEWS!!!
Keeps Crashing
by The Schaumburg Realtor on 2016/10/02 13:04
I was trying to read the Sunday edition and every time I got to a certain page, the app crashed! Tried to go to another section and it crashed again and each time it crashes it has to reload and you start at the beginning of the paper, not even where you left off. This app is useless!
#1 in crashing—please stabilize
by Betsy_K on 2018/07/20 11:45
DH, I pay for a digital subscription but most days can not read all of it without the app crashing. Today I cannot even load it without crashing, either on updates iPhone X or on iPad. This level of service is unacceptable. Please hire whatever engineer or hosting company you need to in order to fix the chronic issue.
One of the most frustrating apps
by Daring Don on 2018/06/18 16:38
This app has gone from reliable to worthless. I can’t get further than the couple pages before it starts crashing, requiring reloading and trying again until finally giving up. (And to think I had to buy a subscription to experience this frustration.)
Awful app
by fan nolonger on 2018/08/26 13:07
Never had trouble with old app or the Trib App. Lucky if we can get through a day without crash. Today can’t open at all. Have reported multiple times with responses the issue has been corrected. Ha. Never is. After a life time of reading the Herald, I will not renew my subscription and will not read this paper any longer.
Very Frustrating
by 999qqq2 on 2018/07/30 16:06
The app crashes frequently making it difficult if not impossible to red the paper. I provided feedback via their site and their response was they knew about the problem and were working on it - over a month ago. Ridiculous!
Bad upgrade
by StuckIn1900s on 2016/06/01 13:38
Had to walk out in the rain to get the paper today because app crashes on any page after a blank page. Have to agree with Abbey's post. Upgrade is a flop. Used to catch up on Lake County from anywhere in the world in my travels, but now frustrated every morning right at home. Going back to paper....
Crash, Crash, Crash
by Norman Earl on 2018/07/19 13:11
The new apt will crash every day somewhere in the middle of the paper. Yes, the paper was completely downloaded. I can never, ever, retrieve the individual page selection at the bottom of the page. I have two iPads and the it is the same problem on both!
Frustrating app
by frustration #32 on 2018/10/12 11:02
Terrible app. Very inconsistent. Works fine for weeks and then it constantly crashes when swiping across pages. Daily editions are late being posted. Support is pretty much clueless about fixing the app. Don’t bother with downloading app just buy the paper edition it always works.
Downgrade
by DJGiannola on 2016/06/02 14:51
The "upgrade" turned out to be quite the "downgrade". It is now impossible to read the Daily Herald without starting over at least 10 times. And then, the app just shuts down for no reason. Happy you have charged us more for the paper.
Upgrade
by Beegee47 on 2016/04/30 15:58
No reading view option, no tap article for full viewing, no single page viewing. Did anyone test this before putting it out? The Trib is even superior. Please bring back the old version until you have a new "tested" version. iPad iOS 9.3 user.
Terrible since last update
by MurleneM on 2018/11/16 15:08
Ever since the latest update I cannot open to read because it is asking me to log in. When I tried both emails it says it doesn’t recognize me so I can’t even reset my password....now what?!
Keeps crashing
by Envenomed on 2018/10/29 21:42
Does anyone at Daily Herald even read these reviews? Pay for e-edition and it crashes. Crashes getting more frequent and sometimes can’t even access long enough to read first page.
Frequent Crashes
by Bjorn Hoopscoffel on 2016/07/18 22:22
A bugridden piece of junk that crashes several times per reading. Downloads work sometimes,or partly, you never know. No version numbers either so we can't tell if its updated. Shame on you Daily Herald.
Fails miserably!
by BiggggB801 on 2018/04/20 13:23
The Daily Herald should do an investigative report on the failure of their own app! This app stops working every day. Whatever I’m paying to see the paper electronically is not worth it. Get with the times DH! I’ve contacted the DH twice and they say it’s not their fault. I don’t believe it!
What did you do?
by Garbage847 on 2018/11/15 01:49
What idiot pushed through this horrible, cumbersome update? Your paper is now unreadable! Navigation is terrible. Bring back the readable app (version Nov 13 and prior) or I cancel. You can’t even read this hot mess you’ve created. What a joke.
Worked...now it doesn't
by IllinoisAreaMan on 2016/05/09 11:27
Always amazes me when a working app is updated to a broken one. Using latest iPad, all my password/login info correct. Just sits and grinds to a blank screen. Guess IT ran out of money to test the app.
App
by worthless3 on 2018/06/23 11:52
Awful,Awful,Awful! Wish there was a zero star rating. Crashes all the time. Come on Daily Herald. Hire a company that can give you an app that works properly! This has been going on a long time!
Horrible app, pathetic waste of time
by GoodGolfer74 on 2018/01/11 22:21
Tried to read "downloaded" version of today's paper on airplane. Used to get a PDF, now? Who knows, as you MUST have web access to read downloaded paper.
Miss the menu section
by Tt61665 on 2016/04/27 23:54
The new format is missing the section list links are missing and the Neighbor section has been duplicated at least 4 times.
App does not work
by Flowers4lyfe on 2019/11/08 14:19
The app continuously crashes and or does not load the pages in full resulting in an endless wheel of death. Deleting the app and reinstalling does not help either.
0 Stars
by willygee55 on 2018/06/23 13:10
This app crashes on numerous occasions. I have brought this to the attention of Herald management several times but they show no interest in correcting the problem, just lip service.
Horrible
by Tony932 on 2016/10/02 12:16
This app rarely works properly. Closes down frequently while trying to read the paper. Time to subscribe to a different publication.
Less than one star
by Jrgutknecht on 2016/05/03 01:22
If I could give less than one star I would. This update is a mess. It's slow, pages are distorted, odd color overlays and some sections are just stretched. It's awful.
One Star is Generous
by !#%*!!! on 2016/05/10 03:25
The previous e-Edition was far superior. Hard to understand how a major newspaper could make such a major mistake in switching Apps. Too bad you can't revert to the old App.
TERRIBLE TERRIBLE TERRIBLE
by VERY DISAPPOINTED 287 on 2019/10/14 12:54
Couldn’t agree more about this poor app. I have cancelled my subscription. Just plain tired of trying to read anything and or just plain getting it to work. BEWARE.
Terrible
by lipsandears on 2018/06/17 12:18
All this does is shut down in the middle of reading the paper..why cant you fix this??????
Crashes when I open today's edition
by falsecut on 2016/04/25 12:37
Hope you fix it soon. Seems I can open yesterday's.
Terrible update
by LJ469 on 2018/07/01 13:31
I agree, app crashes everyday, multiple times. I can’t read the paper!
?
by Horsegrl10 on 2018/04/24 02:57
So they can see all of the bad reviews, which are justified, and they don’t care enough to fix it?
New app is not good.
by earl-of-the-baskervilles on 2019/03/05 18:18
If you were looking for an app that likes to crash, this is it. Welcome home.
Terrible!
by bhartn48 on 2018/07/11 13:34
I wish I could give it a - - star. I’m thinking about canceling it is so bad.
1 Star - 0 Star
by Don A W on 2018/08/26 13:19
1 star is over rated. Very inconsistent app. Crashes all the time!
Poor
by Pebav on 2015/11/15 13:46
Incredibly difficult to navigate. Trying to look up an article in today's paper, somehow I end up on an edition a week old, and can't get back to what I want.
Poor
by Kel72267 on 2014/05/02 12:39
Content is ok, but download speed is so slow it is not readable, and continues to get worse. I took the subscription but will not renew unless it improves quickly
Nope
by Hftech on 2014/01/29 04:31
Requires an email address to use. No thanks. Couldn't hit the delete key fast enough.
11-14-2018 update
by bobturnr on 2018/11/14 14:21
What did you do?? Why can’t I expand an article, now? So much worse than it was, and that wasn’t great.
Keyword Volume Hits KEI Rank
chicago news
9.72
108
4
helal news
0.01
106
the herald journal
12.67
70
10
herald sun
0.00
68
1
herald
87.27
61
9
the herald news
96.83
59
4
ap sports editors
0.00
48
8
the suburbs
0.00
23
2
northwest herald
884
4
a e publications
0.00
3
1
daily herald
785
1
1
e-spurs
0.00
155