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App name
Verizon Cloud
Description
Securely back up, sync, access and share your important content across operating systems & devices – anytime, anywhere, with Verizon Cloud. All of your contacts, photos, videos, music and documents – all in one safe place. Download Verizon Cloud today! 
Premium features allow you to: • BACK UP your photos, videos, contacts and more to a secure cloud storage • SYNC & ACCESS across devices – Backup, sync and access your content when you need it, from your smartphone, tablet or computer • EASILY MANAGE your Verizon Cloud account and storage plan • ORDER PHOTO PRINTS & GIFTS using your favorite photos in app • CREATE CUSTOM PHOTO COLLAGES & ADD STICKERS TO PHOTOS – Do even more with your photos by creating collages, adding fun stickers and editing your photos directly inside the app • EXPLORE FLASHBACKS – Relive your memories from past years with Cloud’s weekly Flashback photo feature • DISCOVER VIDEO STORIES – Using the photos and videos right from your Cloud, easily create custom movies using unique filters and music • BEAM TO YOUR TV – Share your pictures, videos and music with family and friends on the big screen • SHARE select media content from your Cloud using your favorite native apps Get started with a premium Verizon Cloud account today to securely back up, access & share photos, videos, contacts & more! The verizon cloud app can be downloaded and used on both iPhones and iPads. Go to www.vzw.com/cloud for the complete list. New Verizon subscribers: Download and install the verizon cloud app on your iPhone for a 30-day Premium trial of 500GB of storage. You will automatically be billed $5/month once the trial ends. You can opt out of the trial through the verizon cloud app at any time during the 30-day period and enjoy free 'Contacts Only' support.
 *Data charges apply.
No good
by Add burgers on 2018/12/13 21:45
Crashing and slow!
The app won’t open!
by nikki89marshall on 2018/12/13 17:03
The app won’t open it start up
Well, I’m shocked
by AdamC101991 on 2018/12/13 16:17
I emailed the developers and they actually replied fairly quickly. Yaaay for dual SIM card support with the new update!
No go
by Liam D'Forge on 2018/12/12 18:39
The program wouldn’t download, my phone thinks the address is invalid so it won’t go to my VZ cloud, but I get a message that Verizon is going to charge me $5, add this to your list of scams. I don’t want this!!!
Never orders this
by alilupset on 2018/12/12 16:37
Do you Show I ordered this? It says it’s free till tomorrow then I have to pay $5.00 monthly. I never ordered this and don’t want it! Thank you
Not happy!
by realsista4u on 2018/12/11 12:06
Why isn’t Cloud showing all my pics? Very disappointing!
I hate this
by melbat& on 2018/12/11 04:38
I hate this
Crash after crash after crash
by Hdddkdnbdhddshhdh on 2018/12/10 15:36
It would be great if it didn’t repeatedly keep crashing!😡
Slow
by the miznit on 2018/12/09 23:40
Could be my WiFi , but it’s sooo slow to get stuff in the cloud.. I just did a speed test and I’m good to go 60 down and 8 up . So I’m confused why it’s transferring this slow oh well . Zzzzzzz I could take a nap And the check on the progress
Backup Failure
by backup -- not! on 2018/12/09 16:29
There is no information provided that indicates why the backup fails nor what action needs to be taken to correct the issue???
Why?
by Hail H8 on 2018/12/08 22:11
This app used to hold all my photos I lost from previous devices I couldn’t get back (bc it’s connected by email) and was really good, then I come back to the app a month or two later and it tells me I can only store my contacts and I need to pay $10 to store only my CURRENT pictures. That right there is ridiculous and now I’ve lost all my old pictures and data from my old devices and this was the only way I could access them so they’re lost forever now. I had so many pictures of my brother and grandparents on there and I can’t get them back and I’m very upset about this now
Cool
by Bullshit4 on 2018/12/07 20:52
I’m glad that there’s a cloud. My other phone was stolen and now I can get my pictures back.
Zero Stars if I Could
by KDuq on 2018/12/07 20:50
It will not backup my contacts! I’ve tried multiple times!!!
Terrible App
by boo on verison cloud on 2018/12/07 16:44
Doesn’t upload unless app is open. So, when the iPhone automatically goes to lock screen the upload stops. Waste of money? Idk. They kinda gotcha on this one because the iCloud can be so problematic that you kinda need to have ‘something’ saved jic. Oh, and it cost twice as much as iCloud. Shakes head.
No Fluff
by fachito59 on 2018/12/05 20:34
Happy my memories were saved when transferred from Android to IPhone
Cloud back up
by JoJosp3 on 2018/12/05 12:58
Backup keeps failing
Forced enrollment
by TenementFunster on 2018/12/05 03:44
Was automatically forced into enrollment, and have no use for this bs. It’s kinda lying my battery
Not happy
by rdr51 on 2018/12/05 00:51
It doesn’t want to keep pictures backed up
Reviews
by Gio Bullseye on 2018/12/02 16:56
It’s a nice app to have.
Doesn't work on I-phone
by chriswcombs on 2018/12/02 13:34
It will download phone numbers but nothing else
So far, so good!
by theofficialsean on 2018/12/02 01:42
As the title states: so far, so good! The app has been uploading my photos and it’s great so far knowing they are backed up. Although, here is a personal forewarn: Always back up to the cloud as a secondary plan because the cloud is not always reliable. Have your main backup on the computer. Anyway, app works great so far!
Poor excuse
by RonG43 on 2018/12/01 21:29
Every time I do a backup the icon on top indicates that the last backup failed. Repeated attempts have the same result. Isn’t that the definition of insanity on my part??!!
Thanks
by JasoDomi on 2018/12/01 14:27
I like it
Doesn’t complete backup
by Krisostom on 2018/12/01 06:22
I want to order photos but can’t get Cloud to finish update. It gets stuck with March 2018, and I want to order prints of photos I took in June 2018.
ICloud
by Cowgirl8677 on 2018/11/29 18:01
Thank you
Backups are a nightmare
by dirtyteryx on 2018/11/29 01:26
Having trouble backing up my photos
Still no good
by Thomas-50 on 2018/11/28 16:12
I have updated to the latest version and I am still getting a back up error. I have been getting this error for approximately a month now. I tried everything Verizon had me do it worked good for about a day. Now it’s back to the same issues.
Not always accurate.
by DRM1943 on 2018/11/26 19:54
I seem to get doubles a lot of the time. It just happened when I purchased a new phone.
Storage
by PerlaPriss on 2018/11/26 18:44
The amount of storage is awesome!!! Love it.. Thank you..
Not real Familiar
by Dt-Solo on 2018/11/25 18:17
Maybe i did something wrong,but my-2015-2016 Deer and Elk pictures are apparently gone forever.
Verizon wireless cloud not backing up.
by Geney Boy on 2018/11/25 15:45
I'm on the iPhone 7 plus, the app is backing up but at the end says it's failed backups since July.
Still not enough room
by I cant comment?? on 2018/11/25 15:02
I did the “free” trial, but now cannot cancel it and I’m being charged $5. It always says that my photos cannot be backed up because there is no room on the cloud. It’s never backed anything up, so why have it. Seems like I am stuck with it.
Disappointed!!
by Mreiter68 on 2018/11/25 00:25
It will not backup all of my photos. It only has saved 6 out of 75....
Cloud
by Nana of 2 beautiful girls on 2018/11/23 22:34
I love the cloud but on my iPhone when I try to backup my stuff it is always in the red not complete I pay more each month for extra storage so I don’t know what’s up with that but I’m glad I have iCloud to keep my precious memories thank you
Backup Failed
by 814missy on 2018/11/22 20:33
iPhone user. Verizon cloud keeps saying backup failed. It won’t even let me view all the pictures already in the cloud.
Concerned
by dawn b l on 2018/11/22 16:02
How can I delete this so I don’t get charged after 30 days? I want free back up assistance back.
Photos
by Jdnejcrnejcjnjnsr on 2018/11/21 23:14
I had all of my old photos on there and since you have to pay now it deleted all of my photos and I can't get them back now😡🤬
Good for storage, not playing music
by playboyjudas on 2018/11/20 22:30
This app is great for a backup. But every time i try to play the music i have stored on it the app freezes and shuts itself down. It also freezes so i can change song, album or genre.
Will it ever work
by Zebadiahstud on 2018/11/19 16:42
Just got a notification today saying that my free trial was about to end, I never knew I had gotten it to work because the app doesn’t even get past me logging in. So I’m trying to cancel something I’m not using but can’t because I can’t even log in to the app. What the heck is happening?
Yuk
by yukerdoo on 2018/11/18 11:48
Constantly sending ads I don’t want, and running out of space. Why so hard to add space?
Cloud Difficulty Setting Up
by Cld Diff on 2018/11/16 15:18
Extreme difficulty setting up the cloud account.
Would be more
by jbfergie on 2018/11/15 21:49
I would rate higher but it will not allow me to log on thru my computer to delete the 1000 duplicate it has now re-downloading again. Because every time I turn around it keeps back up and redoing the same pictures and now I can’t delete them I try to go thru on my phone but I can’t see them all at once.
Just wow
by Gio07679512 on 2018/11/15 00:13
Never installed this all before then I get a 5$ charge that I never approved
iCloud app
by dontulike1star on 2018/11/14 22:22
How do I cancel this app and avoid the charges?
ERASED CONTENT HAD FOR 3 years
by Liya boo on 2018/11/14 16:21
I’ve had this app for years and all of a sudden y’all my precious memories wiped out without a trace! I’m highly upset that not this so call “Update” is not even a update at all ! I just paid for space in hope to get my photos back however that was a scam ! Go back to how you use to be and leave the new things to the pros
Slowwww
by BinkMom06 on 2018/11/12 04:12
Too slow
Verizon Cloud Review
by smiles901 on 2018/11/11 21:04
Love Verizon Cloud!!
Just stop
by psycular motion on 2018/11/11 20:34
I do not need a pop up sale Just stop doing it
Disappointing
by Greeneyedniner on 2018/11/10 19:23
I have been trying to order a photo blanket for my daughter so she could snuggle with her beloved pet dog who died last year. Every photo (that was taken with my phone) is considered “low resolution” and I get a disclaimer that the photo will be blurry. Why are you offering junk? If it will not work with the stored photos, don’t offer it!
Doesn’t work
by Audio-Depot Ken U on 2018/11/10 08:41
I have been trying to do backups on two phones so that I can transfer the data to my new phones. After more than a week of running them with the app open and the locks off, one of them finally finished its first back up but said two photos were pending. So I opted to finish the two photos and that crashed the back up. I told a representative at Verizon about the trouble I was having and he said “oh, yeah, don’t use the Verizon Cloud. It doesn’t really work. Use the Apple iCloud”
Crf49a
by crf49a on 2018/11/09 16:42
Will not work. Have tried and called for help several times and pictures have never been backed up. Does not work
Don’t waste your time or money
by bd242 on 2018/11/07 13:12
Backups always fail. I’ve been unable to complete a backup since February 2018. Update after response: I didn’t ask for a response. I merely wanted to warn others about your buggy product. There are other, cheaper, more convenient options that actually work. I’ve moved on.
Hate it
by Kippernacus on 2018/11/05 07:52
Difficult to understand
Unethical business practice
by Leavitt78 on 2018/11/04 17:07
Without my consent, Verizon enrolled me in the cloud. Then they told me I would be charged $5 a month if I don’t opt out! What’s worse was in order to opt out, I was forced to download this app. Once I did that, it wasn’t obvious / easy to opt out. Thankfully I am fairly well-versed with computers - what about my elderly parents or other folks who struggle with smart phones?! The didn’t use the wording “opt out”, so I have to trust that deleting my account is the same as opting out and prevents the $5 monthly charge. UNETHICAL BUSINESS PRACTICE to enroll someone in a program without consent, force them to download an app to get out of the program, then make it difficult to find the way to opt out. Verizon must have known what they were doing and should be ashamed.
Great Verizonwireless App
by Syeed Abdulal-haqq on 2018/11/03 23:19
I found the app very easy to use and helpful.
215-514-1793
by echo Ro on 2018/11/02 22:42
Please cancel iCloud. I do not wanted and do not want to be charged.
Slow progress
by Ginrummie on 2018/11/01 03:27
I have a lot of pictures but I also have a good WiFi signal and this is still taking way too long!
Just bought it
by cargillassociates on 2018/10/31 02:24
Not happy just purchased the 500gb and it will only download 8 of my 1511photos. Tried everything but to no avail. Will probably cancel after the 30 day trial period.
Not very transparent on pricing! Bait and switch
by Aaammoo on 2018/10/30 16:28
My account said this was “free” with monthly rate lines out. I do admit I only quickly scanned to know if after first month I would be charged. I did not find anything saying one month then you get billed. Nothing jumped out or no pop up to say anything about future charges. I wouldn’t have signed up. Now I need to wast time going through all the online hoops to find a way to cancel. Not the worst thing but not a great customer experience.
Back up functionality issues
by droko99 on 2018/10/28 19:50
App will not back up photos and videos.
Won’t allow me to download or upgrade
by Eddie.S.Brown on 2018/10/28 17:58
Spent hours downloading only to have the app say “back up failed” and didn’t say a reason
Cloud backup
by klorch on 2018/10/27 17:51
Annoying that it backs up everything easily, but deleted items from my phone have to be deleted again in the cloud. Result is ridiculous number of extra pics and a real time waster, deleting more than once.
Didn’t sign up, automatic charge
by Dooderama on 2018/10/27 15:48
I never knowingly signed up for this, but received a text that my 30 day trial was almost up, and i’d be charged $5.00/mo if I didn’t OPT OUT. I would prefer to OPT IN for charges without having to jump through hoops to avoid fees. Verizon is jumping the shark...
Issues with deleting
by slvnanny on 2018/10/26 19:29
Trying to delete some photos from the cloud and nothing works and it is taking forever to backup!!!!!Does it continue to backup when you go to something else?
Review
by nickname took 7 mins on 2018/10/26 12:37
No waste of my money every month
Not downloading backups
by John Henry... on 2018/10/26 11:22
It takes hours to download one photo, and when it finally does it goes back to the same photo and stays on it for days before it downloads another photo ! Very disappointed.....
Not working
by ddj112608 on 2018/10/25 12:25
Man it keep forcing close..it always do this..app is trash..shouldn’t even be 1 star
Don’t waste your time
by Redsox79 on 2018/10/24 16:31
If I could give 0 stars I would. This was included as a perk for having the top unlimited plan. But what kinda perk is this if the app does not work. It only uploads some stuff not all pics and videos. Guess I’ll be looking at downgrading my service as well or going with a different carrier.
Unethical Company
by Fuchyouverizon on 2018/10/24 03:56
Deleting my photos without permission along with thousands of other people. Truly sickening. Worst customer service I’ve ever experienced. No apologies. Verizon set it up so no photos can be recovered by the customer after 30 days. This is by their own choice. A lawsuit might be in order.
Verizon cloud
by Mikey67! on 2018/10/23 03:00
Has not worked properly since I installed it. It tries to backup but fails. It has backed up some data but displays a fail on the app.
Great service!
by SuzW2 on 2018/10/23 02:56
I used to always worry about my pictures and videos that I’ve had for years. Then my husband told me about “The Cloud.” I just couldn’t believe that someone or a group of people invented such a smart idea. I’m so glad I switched from an Android to an iPhone, albeit I still miss some of the other features that Android offered. However the iPhone has a few better options. Android came with the Cloud and so does the iPhone. I use the cloud and really appreciate what it has been doing! Apple is the real hero and winner among other things, so happy with you! The cloud was a genius idea!
Stormy Frantz
by Trillsavagefool on 2018/10/21 19:20
Love it 😍😍
99% of the time it doesn’t work
by qaputvx on 2018/10/20 17:01
It doesn’t work
Horrible!!! They dont let you delete trial account
by athea111 on 2018/10/20 16:47
Verizon makes it impossible to delete “free” icloud trial and wants to automatically charge $5 Cant believe it! And after all we pay them every month - we are switching carriers this is the last straw
Cloud
by lindaren'e on 2018/10/20 08:24
Excellent technology
Yay
by MuzikMan8878 on 2018/10/20 06:01
Woo hoo
Verizon cloud
by zimtovtu on 2018/10/20 04:59
I would have given it 5 stars because all my pictures were backed up. But none of my contacts were
Problems
by chameleonairess on 2018/10/20 01:52
It’s a little complicated for me. It won’t back up my photos or files
Doesn’t Upload All Photos
by Anthony Berryhill on 2018/10/19 17:47
This app does NOT upload ALL photos and videos automatically. I had to, several times, choose all photos and manually upload them. Then you get notifications about stupid ads, products, and services that no one cannot opt out of, and the only way to get rid of the notification is to go into the app and open the stupid ad. Do not pay for Verizon storage, use Google Photos. Not only is Google Photos FREE but it uploads ALL of your media automatically and no annoying notifications for products and services you do not want.
I hate it
by sherrylandino on 2018/10/19 15:46
I have bought more space and it drops all my old pics. Im so mad!!!!
Takes to long to store my information
by Jessy's BP on 2018/10/19 05:03
Apple iCloud take to long to stir information
Not working
by Wendysue54 on 2018/10/18 18:30
I have not been able to run a back up
Opt out
by julscote on 2018/10/18 15:39
I want to opt out but email address is invalid
So bad
by rahib rapeen on 2018/10/17 10:45
It doesn’t work by right way
Customer review
by nnphatman on 2018/10/16 18:08
Not enough for room for today’s phone and pictures. Shouldn’t have to pay if you’re a customer for extra space, we already pay too much for Verizon services!
Great service
by Brianls316 on 2018/10/14 20:16
Thank you Verizon for your service. The best network.
iCloud
by unhappy! ! on 2018/10/14 15:48
HOW DO I UNSUBSCRIBE FROM THIS??????
Backing up an endless process
by Vote4Obama on 2018/10/14 06:09
Every night my backup starts then stops and starts over again... never completing the backup Ugh
Whyyyyy?!
by DanielR97 on 2018/10/14 05:04
Go back to 25gb of free storage I don’t want to pay a monthly fee and no one else does.
Scam
by gfy1956 on 2018/10/13 19:45
Typical bait and switch.Good luck trying to get rid of it!
Notifications
by annoyedbtthisno sense on 2018/10/13 19:22
Too many! Stop sending them and wasting my time!!!
Cannot backup
by Mya3K on 2018/10/12 15:38
Despite many attempts and multiple suggestions from Verizon team, my photos, videos, and contacts will not back up. I am ready to quit.
Video content not uploading, horrible app for backing up
by KD6Cae on 2018/10/12 09:30
I thought I would give this app a try, since I get 500GB of storage free with my above unlimited plan. I uploaded a short video clip as a test, to make sure it worked. However I have spent the last month off and on trying to upload some HD videos I took on my phone, and the app refuses to complete the backup process, only getting to about 6% before stopping for seemingly no reason. this occurs even on a decently fast 20 megabits upload internet line! I also tried uploading 144 audio files from my computer, and though most of them made it, there were 4 Random files in that upload, that for whatever reason were never able to upload. This is not what I would call a reliable app for backing up anything, except for perhaps smaller files such as audio, but even then you may or may not successfully get your files uploaded. That’s not how any app that claims to back up content should work. What is going on here?
Wonderful Experience
by Barb107 on 2018/10/11 13:53
Cloud had saved everything, much more than I knew. It was incredible. I actually did not know to the extent cloud had backed up everything in my photos and contacts . Nothing is truly lost.
Data messages
by bpguy37 on 2018/10/10 23:27
I upgraded and a few minutes later I got 4 messages, only 50% left, a min later I was at 75%, a min later I was at 90%, and a min later I was out! Wow
Review
by Amy1134 on 2018/10/05 20:23
Great system to back up data!
Import Pictures
by tcoley227 on 2018/10/05 17:13
Easier than ITunes to download picture but, I have almost 400 pictures and it only put 108 in the Verizon Cloud? Why did it not download all of them to the cloud? Now I don’t know which ones I can delete off of phone.
The cloud
by jerrywow on 2018/10/05 03:20
People sometimes say get your head out of the clouds. Well in this particular case I’m glad my head is in the cloud along with my iPad and my iPhone and my MacBook Pro and I wouldn’t have it any other way.
Verizon Cloud
by Health & Other things on 2018/10/04 22:43
Dear Verizon Cloud, Backing up what I choose and I enjoy the app. Thank you, Casey Swingle
No good
by Add burgers on 2018/12/13 21:45
Crashing and slow!
The app won’t open!
by nikki89marshall on 2018/12/13 17:03
The app won’t open it start up
Well, I’m shocked
by AdamC101991 on 2018/12/13 16:17
I emailed the developers and they actually replied fairly quickly. Yaaay for dual SIM card support with the new update!
No go
by Liam D'Forge on 2018/12/12 18:39
The program wouldn’t download, my phone thinks the address is invalid so it won’t go to my VZ cloud, but I get a message that Verizon is going to charge me $5, add this to your list of scams. I don’t want this!!!
Never orders this
by alilupset on 2018/12/12 16:37
Do you Show I ordered this? It says it’s free till tomorrow then I have to pay $5.00 monthly. I never ordered this and don’t want it! Thank you
Not happy!
by realsista4u on 2018/12/11 12:06
Why isn’t Cloud showing all my pics? Very disappointing!
I hate this
by melbat& on 2018/12/11 04:38
I hate this
Crash after crash after crash
by Hdddkdnbdhddshhdh on 2018/12/10 15:36
It would be great if it didn’t repeatedly keep crashing!😡
Slow
by the miznit on 2018/12/09 23:40
Could be my WiFi , but it’s sooo slow to get stuff in the cloud.. I just did a speed test and I’m good to go 60 down and 8 up . So I’m confused why it’s transferring this slow oh well . Zzzzzzz I could take a nap And the check on the progress
Backup Failure
by backup -- not! on 2018/12/09 16:29
There is no information provided that indicates why the backup fails nor what action needs to be taken to correct the issue???
Why?
by Hail H8 on 2018/12/08 22:11
This app used to hold all my photos I lost from previous devices I couldn’t get back (bc it’s connected by email) and was really good, then I come back to the app a month or two later and it tells me I can only store my contacts and I need to pay $10 to store only my CURRENT pictures. That right there is ridiculous and now I’ve lost all my old pictures and data from my old devices and this was the only way I could access them so they’re lost forever now. I had so many pictures of my brother and grandparents on there and I can’t get them back and I’m very upset about this now
Cool
by Bullshit4 on 2018/12/07 20:52
I’m glad that there’s a cloud. My other phone was stolen and now I can get my pictures back.
Zero Stars if I Could
by KDuq on 2018/12/07 20:50
It will not backup my contacts! I’ve tried multiple times!!!
Terrible App
by boo on verison cloud on 2018/12/07 16:44
Doesn’t upload unless app is open. So, when the iPhone automatically goes to lock screen the upload stops. Waste of money? Idk. They kinda gotcha on this one because the iCloud can be so problematic that you kinda need to have ‘something’ saved jic. Oh, and it cost twice as much as iCloud. Shakes head.
No Fluff
by fachito59 on 2018/12/05 20:34
Happy my memories were saved when transferred from Android to IPhone
Cloud back up
by JoJosp3 on 2018/12/05 12:58
Backup keeps failing
Forced enrollment
by TenementFunster on 2018/12/05 03:44
Was automatically forced into enrollment, and have no use for this bs. It’s kinda lying my battery
Not happy
by rdr51 on 2018/12/05 00:51
It doesn’t want to keep pictures backed up
Reviews
by Gio Bullseye on 2018/12/02 16:56
It’s a nice app to have.
Doesn't work on I-phone
by chriswcombs on 2018/12/02 13:34
It will download phone numbers but nothing else
So far, so good!
by theofficialsean on 2018/12/02 01:42
As the title states: so far, so good! The app has been uploading my photos and it’s great so far knowing they are backed up. Although, here is a personal forewarn: Always back up to the cloud as a secondary plan because the cloud is not always reliable. Have your main backup on the computer. Anyway, app works great so far!
Poor excuse
by RonG43 on 2018/12/01 21:29
Every time I do a backup the icon on top indicates that the last backup failed. Repeated attempts have the same result. Isn’t that the definition of insanity on my part??!!
Thanks
by JasoDomi on 2018/12/01 14:27
I like it
Doesn’t complete backup
by Krisostom on 2018/12/01 06:22
I want to order photos but can’t get Cloud to finish update. It gets stuck with March 2018, and I want to order prints of photos I took in June 2018.
ICloud
by Cowgirl8677 on 2018/11/29 18:01
Thank you
Backups are a nightmare
by dirtyteryx on 2018/11/29 01:26
Having trouble backing up my photos
Still no good
by Thomas-50 on 2018/11/28 16:12
I have updated to the latest version and I am still getting a back up error. I have been getting this error for approximately a month now. I tried everything Verizon had me do it worked good for about a day. Now it’s back to the same issues.
Not always accurate.
by DRM1943 on 2018/11/26 19:54
I seem to get doubles a lot of the time. It just happened when I purchased a new phone.
Storage
by PerlaPriss on 2018/11/26 18:44
The amount of storage is awesome!!! Love it.. Thank you..
Not real Familiar
by Dt-Solo on 2018/11/25 18:17
Maybe i did something wrong,but my-2015-2016 Deer and Elk pictures are apparently gone forever.
Verizon wireless cloud not backing up.
by Geney Boy on 2018/11/25 15:45
I'm on the iPhone 7 plus, the app is backing up but at the end says it's failed backups since July.
Still not enough room
by I cant comment?? on 2018/11/25 15:02
I did the “free” trial, but now cannot cancel it and I’m being charged $5. It always says that my photos cannot be backed up because there is no room on the cloud. It’s never backed anything up, so why have it. Seems like I am stuck with it.
Disappointed!!
by Mreiter68 on 2018/11/25 00:25
It will not backup all of my photos. It only has saved 6 out of 75....
Cloud
by Nana of 2 beautiful girls on 2018/11/23 22:34
I love the cloud but on my iPhone when I try to backup my stuff it is always in the red not complete I pay more each month for extra storage so I don’t know what’s up with that but I’m glad I have iCloud to keep my precious memories thank you
Backup Failed
by 814missy on 2018/11/22 20:33
iPhone user. Verizon cloud keeps saying backup failed. It won’t even let me view all the pictures already in the cloud.
Concerned
by dawn b l on 2018/11/22 16:02
How can I delete this so I don’t get charged after 30 days? I want free back up assistance back.
Photos
by Jdnejcrnejcjnjnsr on 2018/11/21 23:14
I had all of my old photos on there and since you have to pay now it deleted all of my photos and I can't get them back now😡🤬
Good for storage, not playing music
by playboyjudas on 2018/11/20 22:30
This app is great for a backup. But every time i try to play the music i have stored on it the app freezes and shuts itself down. It also freezes so i can change song, album or genre.
Will it ever work
by Zebadiahstud on 2018/11/19 16:42
Just got a notification today saying that my free trial was about to end, I never knew I had gotten it to work because the app doesn’t even get past me logging in. So I’m trying to cancel something I’m not using but can’t because I can’t even log in to the app. What the heck is happening?
Yuk
by yukerdoo on 2018/11/18 11:48
Constantly sending ads I don’t want, and running out of space. Why so hard to add space?
Cloud Difficulty Setting Up
by Cld Diff on 2018/11/16 15:18
Extreme difficulty setting up the cloud account.
Would be more
by jbfergie on 2018/11/15 21:49
I would rate higher but it will not allow me to log on thru my computer to delete the 1000 duplicate it has now re-downloading again. Because every time I turn around it keeps back up and redoing the same pictures and now I can’t delete them I try to go thru on my phone but I can’t see them all at once.
Just wow
by Gio07679512 on 2018/11/15 00:13
Never installed this all before then I get a 5$ charge that I never approved
iCloud app
by dontulike1star on 2018/11/14 22:22
How do I cancel this app and avoid the charges?
ERASED CONTENT HAD FOR 3 years
by Liya boo on 2018/11/14 16:21
I’ve had this app for years and all of a sudden y’all my precious memories wiped out without a trace! I’m highly upset that not this so call “Update” is not even a update at all ! I just paid for space in hope to get my photos back however that was a scam ! Go back to how you use to be and leave the new things to the pros
Slowwww
by BinkMom06 on 2018/11/12 04:12
Too slow
Verizon Cloud Review
by smiles901 on 2018/11/11 21:04
Love Verizon Cloud!!
Just stop
by psycular motion on 2018/11/11 20:34
I do not need a pop up sale Just stop doing it
Disappointing
by Greeneyedniner on 2018/11/10 19:23
I have been trying to order a photo blanket for my daughter so she could snuggle with her beloved pet dog who died last year. Every photo (that was taken with my phone) is considered “low resolution” and I get a disclaimer that the photo will be blurry. Why are you offering junk? If it will not work with the stored photos, don’t offer it!
Rating Trends
77,228,94,61,109,121,156,75,215,99,97,97,90,94,113,126,99,141,136,244,227,243,227,190,179,177,222,254,261,224,171,171,186,247,273,222,227,184,158,157,241,276,253,214,161,170,208,0,406,208,0,0,516,152,148,222,233,166,142,118,67,242,162,101,276,138,87,234,204,180,190,209,171,161,166,201,173,214,166,179,149,133,240,293,175,337,160,217,0,492
All Versions
4.0
38,828 total
 5
28,837
 4
4,990
 3
1,824
 2
814
 1
2,363
Current Version (18.8)
4.0
31,687 total
 5
23,423
 4
4,280
 3
1,631
 2
674
 1
1,679
Version History
More...
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App name
Verizon Cloud
Description
Securely back up, sync, access and share your important content across operating systems & devices – anytime, anywhere, with Verizon Cloud. All of your contacts, photos, videos, music and documents – all in one safe place. Download Verizon Cloud today! 
Premium features allow you to: • BACK UP your photos, videos, contacts and more to a secure cloud storage • SYNC & ACCESS across devices – Backup, sync and access your content when you need it, from your smartphone, tablet or computer • EASILY MANAGE your Verizon Cloud account and storage plan • ORDER PHOTO PRINTS & GIFTS using your favorite photos in app • CREATE CUSTOM PHOTO COLLAGES & ADD STICKERS TO PHOTOS – Do even more with your photos by creating collages, adding fun stickers and editing your photos directly inside the app • EXPLORE FLASHBACKS – Relive your memories from past years with Cloud’s weekly Flashback photo feature • DISCOVER VIDEO STORIES – Using the photos and videos right from your Cloud, easily create custom movies using unique filters and music • BEAM TO YOUR TV – Share your pictures, videos and music with family and friends on the big screen • SHARE select media content from your Cloud using your favorite native apps Get started with a premium Verizon Cloud account today to securely back up, access & share photos, videos, contacts & more! The verizon cloud app can be downloaded and used on both iPhones and iPads. Go to www.vzw.com/cloud for the complete list. New Verizon subscribers: Download and install the verizon cloud app on your iPhone for a 30-day Premium trial of 500GB of storage. You will automatically be billed $5/month once the trial ends. You can opt out of the trial through the verizon cloud app at any time during the 30-day period and enjoy free 'Contacts Only' support.
 *Data charges apply.
No good
by Add burgers on 2018/12/13 21:45
Crashing and slow!
The app won’t open!
by nikki89marshall on 2018/12/13 17:03
The app won’t open it start up
Well, I’m shocked
by AdamC101991 on 2018/12/13 16:17
I emailed the developers and they actually replied fairly quickly. Yaaay for dual SIM card support with the new update!
No go
by Liam D'Forge on 2018/12/12 18:39
The program wouldn’t download, my phone thinks the address is invalid so it won’t go to my VZ cloud, but I get a message that Verizon is going to charge me $5, add this to your list of scams. I don’t want this!!!
Never orders this
by alilupset on 2018/12/12 16:37
Do you Show I ordered this? It says it’s free till tomorrow then I have to pay $5.00 monthly. I never ordered this and don’t want it! Thank you
Not happy!
by realsista4u on 2018/12/11 12:06
Why isn’t Cloud showing all my pics? Very disappointing!
I hate this
by melbat& on 2018/12/11 04:38
I hate this
Crash after crash after crash
by Hdddkdnbdhddshhdh on 2018/12/10 15:36
It would be great if it didn’t repeatedly keep crashing!😡
Slow
by the miznit on 2018/12/09 23:40
Could be my WiFi , but it’s sooo slow to get stuff in the cloud.. I just did a speed test and I’m good to go 60 down and 8 up . So I’m confused why it’s transferring this slow oh well . Zzzzzzz I could take a nap And the check on the progress
Backup Failure
by backup -- not! on 2018/12/09 16:29
There is no information provided that indicates why the backup fails nor what action needs to be taken to correct the issue???
Why?
by Hail H8 on 2018/12/08 22:11
This app used to hold all my photos I lost from previous devices I couldn’t get back (bc it’s connected by email) and was really good, then I come back to the app a month or two later and it tells me I can only store my contacts and I need to pay $10 to store only my CURRENT pictures. That right there is ridiculous and now I’ve lost all my old pictures and data from my old devices and this was the only way I could access them so they’re lost forever now. I had so many pictures of my brother and grandparents on there and I can’t get them back and I’m very upset about this now
Cool
by Bullshit4 on 2018/12/07 20:52
I’m glad that there’s a cloud. My other phone was stolen and now I can get my pictures back.
Zero Stars if I Could
by KDuq on 2018/12/07 20:50
It will not backup my contacts! I’ve tried multiple times!!!
Terrible App
by boo on verison cloud on 2018/12/07 16:44
Doesn’t upload unless app is open. So, when the iPhone automatically goes to lock screen the upload stops. Waste of money? Idk. They kinda gotcha on this one because the iCloud can be so problematic that you kinda need to have ‘something’ saved jic. Oh, and it cost twice as much as iCloud. Shakes head.
No Fluff
by fachito59 on 2018/12/05 20:34
Happy my memories were saved when transferred from Android to IPhone
Cloud back up
by JoJosp3 on 2018/12/05 12:58
Backup keeps failing
Forced enrollment
by TenementFunster on 2018/12/05 03:44
Was automatically forced into enrollment, and have no use for this bs. It’s kinda lying my battery
Not happy
by rdr51 on 2018/12/05 00:51
It doesn’t want to keep pictures backed up
Reviews
by Gio Bullseye on 2018/12/02 16:56
It’s a nice app to have.
Doesn't work on I-phone
by chriswcombs on 2018/12/02 13:34
It will download phone numbers but nothing else
So far, so good!
by theofficialsean on 2018/12/02 01:42
As the title states: so far, so good! The app has been uploading my photos and it’s great so far knowing they are backed up. Although, here is a personal forewarn: Always back up to the cloud as a secondary plan because the cloud is not always reliable. Have your main backup on the computer. Anyway, app works great so far!
Poor excuse
by RonG43 on 2018/12/01 21:29
Every time I do a backup the icon on top indicates that the last backup failed. Repeated attempts have the same result. Isn’t that the definition of insanity on my part??!!
Thanks
by JasoDomi on 2018/12/01 14:27
I like it
Doesn’t complete backup
by Krisostom on 2018/12/01 06:22
I want to order photos but can’t get Cloud to finish update. It gets stuck with March 2018, and I want to order prints of photos I took in June 2018.
ICloud
by Cowgirl8677 on 2018/11/29 18:01
Thank you
Backups are a nightmare
by dirtyteryx on 2018/11/29 01:26
Having trouble backing up my photos
Still no good
by Thomas-50 on 2018/11/28 16:12
I have updated to the latest version and I am still getting a back up error. I have been getting this error for approximately a month now. I tried everything Verizon had me do it worked good for about a day. Now it’s back to the same issues.
Not always accurate.
by DRM1943 on 2018/11/26 19:54
I seem to get doubles a lot of the time. It just happened when I purchased a new phone.
Storage
by PerlaPriss on 2018/11/26 18:44
The amount of storage is awesome!!! Love it.. Thank you..
Not real Familiar
by Dt-Solo on 2018/11/25 18:17
Maybe i did something wrong,but my-2015-2016 Deer and Elk pictures are apparently gone forever.
Verizon wireless cloud not backing up.
by Geney Boy on 2018/11/25 15:45
I'm on the iPhone 7 plus, the app is backing up but at the end says it's failed backups since July.
Still not enough room
by I cant comment?? on 2018/11/25 15:02
I did the “free” trial, but now cannot cancel it and I’m being charged $5. It always says that my photos cannot be backed up because there is no room on the cloud. It’s never backed anything up, so why have it. Seems like I am stuck with it.
Disappointed!!
by Mreiter68 on 2018/11/25 00:25
It will not backup all of my photos. It only has saved 6 out of 75....
Cloud
by Nana of 2 beautiful girls on 2018/11/23 22:34
I love the cloud but on my iPhone when I try to backup my stuff it is always in the red not complete I pay more each month for extra storage so I don’t know what’s up with that but I’m glad I have iCloud to keep my precious memories thank you
Backup Failed
by 814missy on 2018/11/22 20:33
iPhone user. Verizon cloud keeps saying backup failed. It won’t even let me view all the pictures already in the cloud.
Concerned
by dawn b l on 2018/11/22 16:02
How can I delete this so I don’t get charged after 30 days? I want free back up assistance back.
Photos
by Jdnejcrnejcjnjnsr on 2018/11/21 23:14
I had all of my old photos on there and since you have to pay now it deleted all of my photos and I can't get them back now😡🤬
Good for storage, not playing music
by playboyjudas on 2018/11/20 22:30
This app is great for a backup. But every time i try to play the music i have stored on it the app freezes and shuts itself down. It also freezes so i can change song, album or genre.
Will it ever work
by Zebadiahstud on 2018/11/19 16:42
Just got a notification today saying that my free trial was about to end, I never knew I had gotten it to work because the app doesn’t even get past me logging in. So I’m trying to cancel something I’m not using but can’t because I can’t even log in to the app. What the heck is happening?
Yuk
by yukerdoo on 2018/11/18 11:48
Constantly sending ads I don’t want, and running out of space. Why so hard to add space?
Cloud Difficulty Setting Up
by Cld Diff on 2018/11/16 15:18
Extreme difficulty setting up the cloud account.
Would be more
by jbfergie on 2018/11/15 21:49
I would rate higher but it will not allow me to log on thru my computer to delete the 1000 duplicate it has now re-downloading again. Because every time I turn around it keeps back up and redoing the same pictures and now I can’t delete them I try to go thru on my phone but I can’t see them all at once.
Just wow
by Gio07679512 on 2018/11/15 00:13
Never installed this all before then I get a 5$ charge that I never approved
iCloud app
by dontulike1star on 2018/11/14 22:22
How do I cancel this app and avoid the charges?
ERASED CONTENT HAD FOR 3 years
by Liya boo on 2018/11/14 16:21
I’ve had this app for years and all of a sudden y’all my precious memories wiped out without a trace! I’m highly upset that not this so call “Update” is not even a update at all ! I just paid for space in hope to get my photos back however that was a scam ! Go back to how you use to be and leave the new things to the pros
Slowwww
by BinkMom06 on 2018/11/12 04:12
Too slow
Verizon Cloud Review
by smiles901 on 2018/11/11 21:04
Love Verizon Cloud!!
Just stop
by psycular motion on 2018/11/11 20:34
I do not need a pop up sale Just stop doing it
Disappointing
by Greeneyedniner on 2018/11/10 19:23
I have been trying to order a photo blanket for my daughter so she could snuggle with her beloved pet dog who died last year. Every photo (that was taken with my phone) is considered “low resolution” and I get a disclaimer that the photo will be blurry. Why are you offering junk? If it will not work with the stored photos, don’t offer it!
Doesn’t work
by Audio-Depot Ken U on 2018/11/10 08:41
I have been trying to do backups on two phones so that I can transfer the data to my new phones. After more than a week of running them with the app open and the locks off, one of them finally finished its first back up but said two photos were pending. So I opted to finish the two photos and that crashed the back up. I told a representative at Verizon about the trouble I was having and he said “oh, yeah, don’t use the Verizon Cloud. It doesn’t really work. Use the Apple iCloud”
Crf49a
by crf49a on 2018/11/09 16:42
Will not work. Have tried and called for help several times and pictures have never been backed up. Does not work
Don’t waste your time or money
by bd242 on 2018/11/07 13:12
Backups always fail. I’ve been unable to complete a backup since February 2018. Update after response: I didn’t ask for a response. I merely wanted to warn others about your buggy product. There are other, cheaper, more convenient options that actually work. I’ve moved on.
Hate it
by Kippernacus on 2018/11/05 07:52
Difficult to understand
Unethical business practice
by Leavitt78 on 2018/11/04 17:07
Without my consent, Verizon enrolled me in the cloud. Then they told me I would be charged $5 a month if I don’t opt out! What’s worse was in order to opt out, I was forced to download this app. Once I did that, it wasn’t obvious / easy to opt out. Thankfully I am fairly well-versed with computers - what about my elderly parents or other folks who struggle with smart phones?! The didn’t use the wording “opt out”, so I have to trust that deleting my account is the same as opting out and prevents the $5 monthly charge. UNETHICAL BUSINESS PRACTICE to enroll someone in a program without consent, force them to download an app to get out of the program, then make it difficult to find the way to opt out. Verizon must have known what they were doing and should be ashamed.
Great Verizonwireless App
by Syeed Abdulal-haqq on 2018/11/03 23:19
I found the app very easy to use and helpful.
215-514-1793
by echo Ro on 2018/11/02 22:42
Please cancel iCloud. I do not wanted and do not want to be charged.
Slow progress
by Ginrummie on 2018/11/01 03:27
I have a lot of pictures but I also have a good WiFi signal and this is still taking way too long!
Just bought it
by cargillassociates on 2018/10/31 02:24
Not happy just purchased the 500gb and it will only download 8 of my 1511photos. Tried everything but to no avail. Will probably cancel after the 30 day trial period.
Not very transparent on pricing! Bait and switch
by Aaammoo on 2018/10/30 16:28
My account said this was “free” with monthly rate lines out. I do admit I only quickly scanned to know if after first month I would be charged. I did not find anything saying one month then you get billed. Nothing jumped out or no pop up to say anything about future charges. I wouldn’t have signed up. Now I need to wast time going through all the online hoops to find a way to cancel. Not the worst thing but not a great customer experience.
Back up functionality issues
by droko99 on 2018/10/28 19:50
App will not back up photos and videos.
Won’t allow me to download or upgrade
by Eddie.S.Brown on 2018/10/28 17:58
Spent hours downloading only to have the app say “back up failed” and didn’t say a reason
Cloud backup
by klorch on 2018/10/27 17:51
Annoying that it backs up everything easily, but deleted items from my phone have to be deleted again in the cloud. Result is ridiculous number of extra pics and a real time waster, deleting more than once.
Didn’t sign up, automatic charge
by Dooderama on 2018/10/27 15:48
I never knowingly signed up for this, but received a text that my 30 day trial was almost up, and i’d be charged $5.00/mo if I didn’t OPT OUT. I would prefer to OPT IN for charges without having to jump through hoops to avoid fees. Verizon is jumping the shark...
Issues with deleting
by slvnanny on 2018/10/26 19:29
Trying to delete some photos from the cloud and nothing works and it is taking forever to backup!!!!!Does it continue to backup when you go to something else?
Review
by nickname took 7 mins on 2018/10/26 12:37
No waste of my money every month
Not downloading backups
by John Henry... on 2018/10/26 11:22
It takes hours to download one photo, and when it finally does it goes back to the same photo and stays on it for days before it downloads another photo ! Very disappointed.....
Not working
by ddj112608 on 2018/10/25 12:25
Man it keep forcing close..it always do this..app is trash..shouldn’t even be 1 star
Don’t waste your time
by Redsox79 on 2018/10/24 16:31
If I could give 0 stars I would. This was included as a perk for having the top unlimited plan. But what kinda perk is this if the app does not work. It only uploads some stuff not all pics and videos. Guess I’ll be looking at downgrading my service as well or going with a different carrier.
Unethical Company
by Fuchyouverizon on 2018/10/24 03:56
Deleting my photos without permission along with thousands of other people. Truly sickening. Worst customer service I’ve ever experienced. No apologies. Verizon set it up so no photos can be recovered by the customer after 30 days. This is by their own choice. A lawsuit might be in order.
Verizon cloud
by Mikey67! on 2018/10/23 03:00
Has not worked properly since I installed it. It tries to backup but fails. It has backed up some data but displays a fail on the app.
Great service!
by SuzW2 on 2018/10/23 02:56
I used to always worry about my pictures and videos that I’ve had for years. Then my husband told me about “The Cloud.” I just couldn’t believe that someone or a group of people invented such a smart idea. I’m so glad I switched from an Android to an iPhone, albeit I still miss some of the other features that Android offered. However the iPhone has a few better options. Android came with the Cloud and so does the iPhone. I use the cloud and really appreciate what it has been doing! Apple is the real hero and winner among other things, so happy with you! The cloud was a genius idea!
Stormy Frantz
by Trillsavagefool on 2018/10/21 19:20
Love it 😍😍
99% of the time it doesn’t work
by qaputvx on 2018/10/20 17:01
It doesn’t work
Horrible!!! They dont let you delete trial account
by athea111 on 2018/10/20 16:47
Verizon makes it impossible to delete “free” icloud trial and wants to automatically charge $5 Cant believe it! And after all we pay them every month - we are switching carriers this is the last straw
Cloud
by lindaren'e on 2018/10/20 08:24
Excellent technology
Yay
by MuzikMan8878 on 2018/10/20 06:01
Woo hoo
Verizon cloud
by zimtovtu on 2018/10/20 04:59
I would have given it 5 stars because all my pictures were backed up. But none of my contacts were
Problems
by chameleonairess on 2018/10/20 01:52
It’s a little complicated for me. It won’t back up my photos or files
Doesn’t Upload All Photos
by Anthony Berryhill on 2018/10/19 17:47
This app does NOT upload ALL photos and videos automatically. I had to, several times, choose all photos and manually upload them. Then you get notifications about stupid ads, products, and services that no one cannot opt out of, and the only way to get rid of the notification is to go into the app and open the stupid ad. Do not pay for Verizon storage, use Google Photos. Not only is Google Photos FREE but it uploads ALL of your media automatically and no annoying notifications for products and services you do not want.
I hate it
by sherrylandino on 2018/10/19 15:46
I have bought more space and it drops all my old pics. Im so mad!!!!
Takes to long to store my information
by Jessy's BP on 2018/10/19 05:03
Apple iCloud take to long to stir information
Not working
by Wendysue54 on 2018/10/18 18:30
I have not been able to run a back up
Opt out
by julscote on 2018/10/18 15:39
I want to opt out but email address is invalid
So bad
by rahib rapeen on 2018/10/17 10:45
It doesn’t work by right way
Customer review
by nnphatman on 2018/10/16 18:08
Not enough for room for today’s phone and pictures. Shouldn’t have to pay if you’re a customer for extra space, we already pay too much for Verizon services!
Great service
by Brianls316 on 2018/10/14 20:16
Thank you Verizon for your service. The best network.
iCloud
by unhappy! ! on 2018/10/14 15:48
HOW DO I UNSUBSCRIBE FROM THIS??????
Backing up an endless process
by Vote4Obama on 2018/10/14 06:09
Every night my backup starts then stops and starts over again... never completing the backup Ugh
Whyyyyy?!
by DanielR97 on 2018/10/14 05:04
Go back to 25gb of free storage I don’t want to pay a monthly fee and no one else does.
Scam
by gfy1956 on 2018/10/13 19:45
Typical bait and switch.Good luck trying to get rid of it!
Notifications
by annoyedbtthisno sense on 2018/10/13 19:22
Too many! Stop sending them and wasting my time!!!
Cannot backup
by Mya3K on 2018/10/12 15:38
Despite many attempts and multiple suggestions from Verizon team, my photos, videos, and contacts will not back up. I am ready to quit.
Video content not uploading, horrible app for backing up
by KD6Cae on 2018/10/12 09:30
I thought I would give this app a try, since I get 500GB of storage free with my above unlimited plan. I uploaded a short video clip as a test, to make sure it worked. However I have spent the last month off and on trying to upload some HD videos I took on my phone, and the app refuses to complete the backup process, only getting to about 6% before stopping for seemingly no reason. this occurs even on a decently fast 20 megabits upload internet line! I also tried uploading 144 audio files from my computer, and though most of them made it, there were 4 Random files in that upload, that for whatever reason were never able to upload. This is not what I would call a reliable app for backing up anything, except for perhaps smaller files such as audio, but even then you may or may not successfully get your files uploaded. That’s not how any app that claims to back up content should work. What is going on here?
Wonderful Experience
by Barb107 on 2018/10/11 13:53
Cloud had saved everything, much more than I knew. It was incredible. I actually did not know to the extent cloud had backed up everything in my photos and contacts . Nothing is truly lost.
Data messages
by bpguy37 on 2018/10/10 23:27
I upgraded and a few minutes later I got 4 messages, only 50% left, a min later I was at 75%, a min later I was at 90%, and a min later I was out! Wow
Review
by Amy1134 on 2018/10/05 20:23
Great system to back up data!
Import Pictures
by tcoley227 on 2018/10/05 17:13
Easier than ITunes to download picture but, I have almost 400 pictures and it only put 108 in the Verizon Cloud? Why did it not download all of them to the cloud? Now I don’t know which ones I can delete off of phone.
The cloud
by jerrywow on 2018/10/05 03:20
People sometimes say get your head out of the clouds. Well in this particular case I’m glad my head is in the cloud along with my iPad and my iPhone and my MacBook Pro and I wouldn’t have it any other way.
Verizon Cloud
by Health & Other things on 2018/10/04 22:43
Dear Verizon Cloud, Backing up what I choose and I enjoy the app. Thank you, Casey Swingle
No good
by Add burgers on 2018/12/13 21:45
Crashing and slow!
The app won’t open!
by nikki89marshall on 2018/12/13 17:03
The app won’t open it start up
Well, I’m shocked
by AdamC101991 on 2018/12/13 16:17
I emailed the developers and they actually replied fairly quickly. Yaaay for dual SIM card support with the new update!
No go
by Liam D'Forge on 2018/12/12 18:39
The program wouldn’t download, my phone thinks the address is invalid so it won’t go to my VZ cloud, but I get a message that Verizon is going to charge me $5, add this to your list of scams. I don’t want this!!!
Never orders this
by alilupset on 2018/12/12 16:37
Do you Show I ordered this? It says it’s free till tomorrow then I have to pay $5.00 monthly. I never ordered this and don’t want it! Thank you
Not happy!
by realsista4u on 2018/12/11 12:06
Why isn’t Cloud showing all my pics? Very disappointing!
I hate this
by melbat& on 2018/12/11 04:38
I hate this
Crash after crash after crash
by Hdddkdnbdhddshhdh on 2018/12/10 15:36
It would be great if it didn’t repeatedly keep crashing!😡
Slow
by the miznit on 2018/12/09 23:40
Could be my WiFi , but it’s sooo slow to get stuff in the cloud.. I just did a speed test and I’m good to go 60 down and 8 up . So I’m confused why it’s transferring this slow oh well . Zzzzzzz I could take a nap And the check on the progress
Backup Failure
by backup -- not! on 2018/12/09 16:29
There is no information provided that indicates why the backup fails nor what action needs to be taken to correct the issue???
Why?
by Hail H8 on 2018/12/08 22:11
This app used to hold all my photos I lost from previous devices I couldn’t get back (bc it’s connected by email) and was really good, then I come back to the app a month or two later and it tells me I can only store my contacts and I need to pay $10 to store only my CURRENT pictures. That right there is ridiculous and now I’ve lost all my old pictures and data from my old devices and this was the only way I could access them so they’re lost forever now. I had so many pictures of my brother and grandparents on there and I can’t get them back and I’m very upset about this now
Cool
by Bullshit4 on 2018/12/07 20:52
I’m glad that there’s a cloud. My other phone was stolen and now I can get my pictures back.
Zero Stars if I Could
by KDuq on 2018/12/07 20:50
It will not backup my contacts! I’ve tried multiple times!!!
Terrible App
by boo on verison cloud on 2018/12/07 16:44
Doesn’t upload unless app is open. So, when the iPhone automatically goes to lock screen the upload stops. Waste of money? Idk. They kinda gotcha on this one because the iCloud can be so problematic that you kinda need to have ‘something’ saved jic. Oh, and it cost twice as much as iCloud. Shakes head.
No Fluff
by fachito59 on 2018/12/05 20:34
Happy my memories were saved when transferred from Android to IPhone
Cloud back up
by JoJosp3 on 2018/12/05 12:58
Backup keeps failing
Forced enrollment
by TenementFunster on 2018/12/05 03:44
Was automatically forced into enrollment, and have no use for this bs. It’s kinda lying my battery
Not happy
by rdr51 on 2018/12/05 00:51
It doesn’t want to keep pictures backed up
Reviews
by Gio Bullseye on 2018/12/02 16:56
It’s a nice app to have.
Doesn't work on I-phone
by chriswcombs on 2018/12/02 13:34
It will download phone numbers but nothing else
So far, so good!
by theofficialsean on 2018/12/02 01:42
As the title states: so far, so good! The app has been uploading my photos and it’s great so far knowing they are backed up. Although, here is a personal forewarn: Always back up to the cloud as a secondary plan because the cloud is not always reliable. Have your main backup on the computer. Anyway, app works great so far!
Poor excuse
by RonG43 on 2018/12/01 21:29
Every time I do a backup the icon on top indicates that the last backup failed. Repeated attempts have the same result. Isn’t that the definition of insanity on my part??!!
Thanks
by JasoDomi on 2018/12/01 14:27
I like it
Doesn’t complete backup
by Krisostom on 2018/12/01 06:22
I want to order photos but can’t get Cloud to finish update. It gets stuck with March 2018, and I want to order prints of photos I took in June 2018.
ICloud
by Cowgirl8677 on 2018/11/29 18:01
Thank you
Backups are a nightmare
by dirtyteryx on 2018/11/29 01:26
Having trouble backing up my photos
Still no good
by Thomas-50 on 2018/11/28 16:12
I have updated to the latest version and I am still getting a back up error. I have been getting this error for approximately a month now. I tried everything Verizon had me do it worked good for about a day. Now it’s back to the same issues.
Not always accurate.
by DRM1943 on 2018/11/26 19:54
I seem to get doubles a lot of the time. It just happened when I purchased a new phone.
Storage
by PerlaPriss on 2018/11/26 18:44
The amount of storage is awesome!!! Love it.. Thank you..
Not real Familiar
by Dt-Solo on 2018/11/25 18:17
Maybe i did something wrong,but my-2015-2016 Deer and Elk pictures are apparently gone forever.
Verizon wireless cloud not backing up.
by Geney Boy on 2018/11/25 15:45
I'm on the iPhone 7 plus, the app is backing up but at the end says it's failed backups since July.
Still not enough room
by I cant comment?? on 2018/11/25 15:02
I did the “free” trial, but now cannot cancel it and I’m being charged $5. It always says that my photos cannot be backed up because there is no room on the cloud. It’s never backed anything up, so why have it. Seems like I am stuck with it.
Disappointed!!
by Mreiter68 on 2018/11/25 00:25
It will not backup all of my photos. It only has saved 6 out of 75....
Cloud
by Nana of 2 beautiful girls on 2018/11/23 22:34
I love the cloud but on my iPhone when I try to backup my stuff it is always in the red not complete I pay more each month for extra storage so I don’t know what’s up with that but I’m glad I have iCloud to keep my precious memories thank you
Backup Failed
by 814missy on 2018/11/22 20:33
iPhone user. Verizon cloud keeps saying backup failed. It won’t even let me view all the pictures already in the cloud.
Concerned
by dawn b l on 2018/11/22 16:02
How can I delete this so I don’t get charged after 30 days? I want free back up assistance back.
Photos
by Jdnejcrnejcjnjnsr on 2018/11/21 23:14
I had all of my old photos on there and since you have to pay now it deleted all of my photos and I can't get them back now😡🤬
Good for storage, not playing music
by playboyjudas on 2018/11/20 22:30
This app is great for a backup. But every time i try to play the music i have stored on it the app freezes and shuts itself down. It also freezes so i can change song, album or genre.
Will it ever work
by Zebadiahstud on 2018/11/19 16:42
Just got a notification today saying that my free trial was about to end, I never knew I had gotten it to work because the app doesn’t even get past me logging in. So I’m trying to cancel something I’m not using but can’t because I can’t even log in to the app. What the heck is happening?
Yuk
by yukerdoo on 2018/11/18 11:48
Constantly sending ads I don’t want, and running out of space. Why so hard to add space?
Cloud Difficulty Setting Up
by Cld Diff on 2018/11/16 15:18
Extreme difficulty setting up the cloud account.
Would be more
by jbfergie on 2018/11/15 21:49
I would rate higher but it will not allow me to log on thru my computer to delete the 1000 duplicate it has now re-downloading again. Because every time I turn around it keeps back up and redoing the same pictures and now I can’t delete them I try to go thru on my phone but I can’t see them all at once.
Just wow
by Gio07679512 on 2018/11/15 00:13
Never installed this all before then I get a 5$ charge that I never approved
iCloud app
by dontulike1star on 2018/11/14 22:22
How do I cancel this app and avoid the charges?
ERASED CONTENT HAD FOR 3 years
by Liya boo on 2018/11/14 16:21
I’ve had this app for years and all of a sudden y’all my precious memories wiped out without a trace! I’m highly upset that not this so call “Update” is not even a update at all ! I just paid for space in hope to get my photos back however that was a scam ! Go back to how you use to be and leave the new things to the pros
Slowwww
by BinkMom06 on 2018/11/12 04:12
Too slow
Verizon Cloud Review
by smiles901 on 2018/11/11 21:04
Love Verizon Cloud!!
Just stop
by psycular motion on 2018/11/11 20:34
I do not need a pop up sale Just stop doing it
Disappointing
by Greeneyedniner on 2018/11/10 19:23
I have been trying to order a photo blanket for my daughter so she could snuggle with her beloved pet dog who died last year. Every photo (that was taken with my phone) is considered “low resolution” and I get a disclaimer that the photo will be blurry. Why are you offering junk? If it will not work with the stored photos, don’t offer it!
Rating Trends
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All Versions
4.0
38,828 total
 5
28,837
 4
4,990
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1,824
 2
814
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2,363
Current Version (18.8)
4.0
31,687 total
 5
23,423
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4,280
 3
1,631
 2
674
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1,679
Version History
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