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App name
Amazon Photos
Description
Safely store all your full-resolution photos on Amazon Photos. Use this free app to back up, share, and organize all of your photos. All Amazon Photos customers have 5GB full-resolution photo and video storage. Personalize your Fire TV and Echo Show to display your favorite memories. Order photo prints, custom gifts, and home décor directly from your phone to make gift giving a breeze. You can opt to remove photos and videos stored in your phone to free up space, knowing your photos and videos will remain safe—now and in the future. Take advantage of features like This Day to see and share photos from this date in years past, and Memories, to automatically see curated slideshows from trips and other special moments from your life. Use invite-only Groups to gather and share a multitude of top-quality photos and albums with family and friends. FULL-RESOLUTION STORAGE Amazon Photos keeps your photos and videos the same size and format as the originals. With full-resolution storage, your prints look as sharp as the day you took them. PERSONALIZE YOUR FIRE TV AND ECHO SHOW So many photos and videos captured remain tucked away in a phone or camera. Device personalization means your best memories stay where they belong: in the spotlight. Whether it’s your Fire TV in the living room or your Echo Show on the kitchen counter, your memories get the attention they deserve. PRINTS High-quality prints, made to order. Best of all? You can make it happen right from the app and transform those memories into prints, custom gifts, and home décor. Available only in the U.S. THIS DAY View (and share) photos from this date in years past, whether it’s one year ago or five years ago. MEMORIES Your special moments set to music and re-surfaced as a curated slideshow to re-live the good times. SHARING Share full-resolution photos and videos with family and friends by inviting them to a private Amazon Photos Group. Share lifetime-long memories or highlight special events such as vacations, playoffs, parties, graduations. View photo slideshows on your Fire TV and Echo Show to enjoy special moments throughout your entire home. FEATURES • Prime: Prime members get unlimited, full-resolution photo storage and 5GB for video • Storage: Free 5GB photo and video storage • Full-resolution: Keep your original image’s resolution: more pixels equal better quality photos and videos • Personalization: Keep photo memories on view instead of tucked away in a phone or camera • One-stop shop: Photo storage, prints, and sharing • Prints: Favorite memories transformed into photo prints, custom gifts, and home décor Available only in the U.S. • Built-in security: Back up photos and videos automatically just by turning on with Auto-Save • Alexa: Take, view, and share photos hands-free • Groups: Privately share selected photos, videos, and albums with family and friends across devices • Subscriptions: Expand storage with flexible monthly and annual plans starting at $1.99 By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse) and Privacy Notice (www.amazon.com/privacy).
It’s good! Not excellent
by Rebirth Renew Reborn on 2021/05/17 05:37
The app is good. But still needs a tremendous amount of improvement. ONE thing that is very important to me is trying to find a photo or a screenshot very easily by typing in the search button but sadly there is poor search recognition. For example I type in “blue” and literally only one picture of my photos out 7,698 pops out. That is a photo of the ocean. I’m sorry Amazon Photos but Google Photos has a better search system.
Great Photo App
by 5839fjdk59ef on 2021/05/17 04:35
Sync’s well, easy to use. Amazon has done a great job.
Works pretty good on iPhone
by DwysBeen4Given on 2021/05/17 03:18
They could use a few additional features
Photos
by Orijw on 2021/05/17 00:23
I like the app but couldn’t give it 5 stars. I was able to download photos the first time but can’t add additional photos as I take them. Not sure if it’s a glitch or operator error.
Almost there but not 5
by Zobzzzzz on 2021/05/16 23:35
Great app! Just wish there was an option to sort photos by date (descending) in albums
Works perfect
by sell2itemsaday on 2021/05/16 23:02
Very easy to use and frees memory right up so no hassle with getting up dates and so on.
Top Rate Backup Source
by DolphinBear on 2021/05/16 22:56
I use Amazon Photos to backup all my pictures. With my Apple backup, if I want to clear pics off my phone it deletes them in iCloud. Amazon doesn’t do that! So, I can keep memory free on my phone without worrying about photos being deleted in the Cloud. It also allows me to edit pictures, store video, share with family and friends, and even hide pictures so that only I can access them. I highly recommend Amazon Photos!
It shares with Alexa
by Alymcaly on 2021/05/16 19:03
So far so good
Amazon photos
by What stars on 2021/05/16 17:56
Love this app!
Love this. So useful
by The Ravenwolf on 2021/05/16 16:36
My iCloud has been full for sometime now. Once I learned prime offered photo storage I was ecstatic to transfer my photos. And I have all my photos (old and new) displayed at home.
Love the storage
by Mia1186 on 2021/05/16 15:17
Helps me when I need to get more storage easy and fast on my phone!
Amazon Photo
by Ra Ta Seti on 2021/05/16 15:09
This is a great way to keep a backup for my photos.I also like how they show up on the fire stick.
Easy app
by works fo me on 2021/05/16 14:04
Easy app to use and a lot of space to store your photos
Relating
by Todoazul on 2021/05/16 12:40
The app had some issues, but now it’s working fine.
Storage useful
by garcia enrique on 2021/05/16 11:39
Really useful it helps me when I have a full storage Amazon photos helps me keep them inside the app so I can delete it in the real apple photos
Awesome
by Cate 888 on 2021/05/16 05:25
This is wonderful. I play my favorite Amazon music and my pictures role as the screen saver. It gives me so much joy. Easy to use and has stored all my pictures to view. Highly recommend
Just what I needed
by 23munchkin on 2021/05/16 02:31
I love how it sorta all my pictures
Amazon photos
by PattiAnn5 on 2021/05/16 01:05
Easy to use.
Work really well if you have Amazon prime.
by hitbomb1 on 2021/05/15 22:00
Works great. The only problem I had was one day nothing showed up but I guess it fixed itself, because it started working the next day
I love Amazon Photos
by lovein life at 55 on 2021/05/15 20:09
Amazon gives you a lot of different ways to tweak your photos. I have had pictures developed from Walmart, CVS and Amazon. Amazons are the best quality by far!
Top Notch Photo App
by BiggBaddJohn on 2021/05/15 19:52
So cool to have unlimited photo storage. Easy to use and most things are done automatically. Great quality of photos and ease of using the app. I’ll recommend this to all of my family and friends.
Album display order problem
by S.Bodhireddy on 2021/05/15 17:13
No provision to change the order of display in albums to latest first.
Hits the nail on the head!
by Optimist57 on 2021/05/15 17:10
The deduplication logic worked right for me during the initial import. I did not have to jump through any special hoops, which was a pleasant surprise. And the infinite storage for Prime members beats the $#!+ out of both Google Photos and Apple iCloud.
Nice backup
by Maggie from AZ on 2021/05/15 16:56
I enjoy being able to have my photos saved from my devices automatically. And then being able to view a photo on my iPAD from my phone. My only “wish” is that you could add a text tag to the photo with some information about who is in the photo (without turning on face recognition) and where it was taken.
Love the Amazon Photo App.
by btf1275 on 2021/05/15 15:19
Great product. Quickly saves my photos.
I love the quality of the photos!!
by SierraHillmee on 2021/05/15 14:14
I would have given five stars but I just wish there were more sizes to choose from a lot of the pictures I want printed I can’t print on here because it crops out half of what I want. But other than not being able to print all the pictures I need I love the quality of the photos and it’s super affordable.
Amazon photos
by me born on 2021/05/15 13:47
Easy to access.
Photos
by fun photog on 2021/05/15 11:43
Great photo storage, sorting and sharing app!
Amazon Prime Photos
by tay040110 on 2021/05/15 03:05
I love using Prime Photos, it is so easy to start, then it is automatic. Love how I receive special photo from the previous year very morning, nice way to start the day.
Perfectly placed in one area
by Hot Irish Chick on 2021/05/14 23:56
Not only do I love Amazon for everything that it does for me in my life, I love the photo app. So once again thank you very much for making my life easier thank you Amazon🍀❤️
So easy to set up.
by sherrystpete on 2021/05/14 23:22
I was able to get this set up no problem. I can use the app on my phone to remove pictures from my phone I don’t want to see when I pause my fire stick. Easy peasy, and fun to see pictures on pause.
Amazon
by Ronnie Flores on 2021/05/14 23:10
I just started and it wonderful. It can retain a whole lot of memories.
Great storage great price
by n.vonstaden on 2021/05/14 22:52
Ported all my photos from Google Photos with no problems….videos also but ran out space a lowest price point.
Great way to clean out your iCloud
by Southern girk on 2021/05/14 17:32
Nice and easy to use
Great app and interface
by Mardee57 on 2021/05/14 17:29
We love Amazon Photos. It’s easy and has neat features...
Amazon photo saver
by sasaeGramm on 2021/05/14 17:15
Awesome what more can you ask and it’s free!
Awesome!
by Jesse1882 on 2021/05/14 17:07
I’ve been an Amazon prime member for a very long time and plan on being one from now on. excellent set up, easy to use and keep up with your photos.
Great app
by love on film on 2021/05/14 15:59
Love this app
WECfamily
by WECfamily on 2021/05/14 10:21
Awesome!
Love it
by Shedaplug on 2021/05/14 02:50
This replaced Ever App for me and works perfectly to free space on my phone. I love this app better than Google Photos.
Takes the place of the others.
by The Jargonaut on 2021/05/14 00:53
I have used both Google and Apple photos for a long time. Amazon Photos beats them with unlimited storage. It’s easy to use, looks good, and is fast loading my huge library. If you have an Amazon account, why not give it a try?
Awesome
by jenebjsje on 2021/05/14 00:49
Always have my photos and can easily get prints at any time ..
Awesome
by D__Lo on 2021/05/13 23:03
I love this app. I have had it for many, many years. It provides me with memories from years past. Every day I can upload my memories. After the last update, loading to the app was unsuccessful for more than two days. But now that it works again, oh my! It uploads even faster than before! FANTASTIC!! 😁😁😁😁
Eddie
by bearieone on 2021/05/13 22:51
Great app to store and manage photos.
Picture perfect app
by AmiZombie on 2021/05/13 21:36
Loads of space, photos automatically upload, photos show on Firestick devices. Amazon Photos is a great perk.
Would be five stars, but
by djl53 on 2021/05/13 20:55
Just Like Google Photos , they offered unlimited photos and videos then started charging for limited videos.
Fantastic app. 7.12.2 is now fixed so 5 stars again
by zimmie57 on 2021/05/13 20:43
Fantastic app, once again. Crashed after 7.12.2 update, but was fixed quickly and I’m updating my rating back to a 5 star app. Nice to have all your pictures and videos in one convenient place.
Great storage
by 3373deb on 2021/05/13 19:22
Great to find pictures
Family Sharing is Awesome
by CJ_VA on 2021/05/13 17:10
The automated way we can share family photos is awesome - not to mention the free phot storage.
Yo yo eric
by ericsmithdc on 2021/05/13 17:05
Good
Love it
by BurBlah on 2021/05/13 15:45
Wish they had unlimited video but great app
Great app
by Princepepper on 2021/05/13 15:09
Love this app
Last update bad for iPhone
by Sad143994 on 2021/05/13 12:52
Can’t upload any photo or video from phone after last update. Even screenshots won’t upload. Pleas fix.
Excellent!
by Schwazola on 2021/05/13 11:49
One of the best I’ve used!
Fotacular
by Noise in the Room on 2021/05/13 11:35
Easy uploads. Easy to select. Easy to order prints. Good prices and quality. Fast delivery.
Great
by BamBamBanana on 2021/05/13 11:29
Great app. Unlimited storage for prime
Fabulous
by katone63 on 2021/05/13 11:26
Love the photo app and the memories photos
Not working at all
by morgsyish on 2021/05/13 10:38
Even deleted app and downloaded it again. Still will not back up any photos from the last two days. Also, why does Amazon never publish the operational status of its features like this app? Clearly there is an issue on Amazon’s side but I lost hours troubleshooting and worrying it was something wrong on my end because you cannot just go to Amazon’s site and see that the status of this app is that it is not working. Are they actively trying to fix it? Who knows.
Awesome
by My Locations on 2021/05/13 04:54
Nice to have
Awesome!
by capecodpj on 2021/05/13 03:36
Love the memory movies that pop up!!
App not working
by Sheba 04 on 2021/05/13 02:57
Please fix app so it will auto download
App not working!
by mg0981 on 2021/05/13 02:50
As of the update yesterday, I am not able to upload my photos.
Good but. . .
by Stickw/me on 2021/05/13 02:44
I love this app and the unlimited storage with prime is great. BUT, it stopped working after the recent update. Now I get an error and it won’t upload anymore photos. I’ve tried to troubleshoot but nothing has fixed the problem. If they can fix the bug I will gladly change my review to 5 stars.
Stopped uploading photos after version 7.12.2 version update
by Lembart on 2021/05/13 02:32
This app was great until it completely stopped uploading/backing up any and all images and videos after I updated to the latest version 7.12.2. A variety of different file types that they say they support don’t work. Nothing will upload/back up anymore.
Failed Backups
by rod.musselman on 2021/05/13 02:26
A group of my photos repetitively fail to backup, although Google & Microsoft backup these same photos without a hiccup.
Great photo Storage
by Kaitlinwilliams91 on 2021/05/13 02:05
Easy uploads and backups. Uploads to Amazon fire stick for a cute background!
Great app but upload sync broken for several days now
by ClaudeKurt on 2021/05/13 01:44
This happened shortly after latest iOS update. Please test/fix. Thx
Easy and free
by girlgotmorbid on 2021/05/13 01:24
Easy to use and I love that I have unlimited storage. Wish it would auto update without WiFi, but that’s minor to me as I update nightly from home.
can’t upload after latest update
by TKM25 on 2021/05/13 01:19
amazon needs to fix
Recent Update Killed Backups
by GSinDM on 2021/05/13 00:50
Updated two days ago and it fails backing up all photos since. 😔Tried to submit feedback on it in app and that page never loads either.
Last update broke The app
by msch17 on 2021/05/13 00:45
Something changed with the last update. No longer able to upload any photos or retrieve photos already on it. Not just me, other friends of mine had said the same thing.
Not working since last update
by mindyourownbiscuits_ok on 2021/05/12 23:52
Will not upload any photos since update. Just keeps giving a backup error message. Please fix because it worked great before!
Was a great app, not with latest version though
by Smi5121 on 2021/05/12 23:43
While I do love this app the latest version stinks. I can no longer play back my videos on the latest version and can’t submit feedback within the app either.
Typical Amazon Tech. Boo
by fins2lr on 2021/05/12 23:35
As most of Amazon’s technology, it’s far behind all of the competition. The app worked initially (when I first downloaded it) but not since. It download and synced all of the pictures from my phone. After the initial success, however, it stopped working and has been in continuous sync mode for days. Nothing is actually syncing and it’s fairly useless at this point. I’ve tried all the tricks -restarting my phone, logging out, deleting the app and reinstalling. Nothing. Amazon needs some 21st-century developers. Don’t waste space on your phone.
Won’t upload since last update
by Horseshowma on 2021/05/12 23:00
It worked great forever but latest update errors for each photo.
Not working since last update.
by bookgirl329 on 2021/05/12 22:59
Please fix it. Nothing will upload.
App and site not working
by Aohk87 on 2021/05/12 22:22
Cannot upload photos despite following troubleshoot instructions (off-and-on, restart, update, etc). Not sure I trust this program to safely store my photos.
Last update did something
by Sh5523 on 2021/05/12 22:21
Since the last update, my photos will not backup anymore.
Definitely broken in latest iOS version may 2021
by Kylebob22 on 2021/05/12 22:17
Uploads no longer work. The help and feedback page no longer loads. Plz fix
Love this app
by djmhhybtvdcsrxeaz on 2021/05/12 22:03
The app has been reliable. After the last update, it started to have problem. However, I went to Amazon’s customer support and in a live chat I found out that the problems were internal and they should be fixed soon.
Upload
by chrisolsen507 on 2021/05/12 20:23
Won’t upload photos
New update isn’t working!
by NotKosher on 2021/05/12 20:02
Amazon photos was working perfectly and now that I went to upload photos yesterday, suddenly nothing is there and it says it has over 12,000 photos to upload and the number won’t move. I tried clearing cache, signing out and back in and deleting and reinstalling the app. Nothing is working and it must be the update.
Great app
by street da' villan on 2021/05/12 19:32
Good app so I don’t have to keep photos on my iPhone
Please Fix!!!
by Cambug3 on 2021/05/12 19:08
Just got a new iPhone and the app won’t load any photos. It’s not backing up. It won’t refresh in the website either.
Why does Amazon want to see all my photos?
by UranusJupiter21 on 2021/05/12 18:45
Only will work if you give access to all photos. The ones you want to use isn’t enough. All or nothing. No thanks. You can stick your meta data, facial recognition software where the sun don’t shine
Latest update broke it
by B.Obie-won on 2021/05/12 18:21
Got version 7.12.2 and ever since nothing backs up, errors for every type of photo. The app also crashes when i try to give feedback or get help.
Not working
by SBRapaport on 2021/05/12 17:44
Not able to upload photos since recent update! Please fix!
Great
by misslaadybug on 2021/05/12 17:21
Great
Not working
by da wen on 2021/05/12 17:04
After updated, not working need to fix!
Won’t upland a single photo
by BlackLivesAlwaysMatter on 2021/05/12 16:34
Ive tried numerous phones, computers and photo types and nothing works. Trash app founded by a trash company if youre gonna buy a 500 mill yacht you can fix your apps
Lifesaver
by Hmax77 on 2021/05/12 16:18
I recently decided to utilize the photo storage on a whim. Less than a week later my phone, with over 5k pics of my kids and life, broke. Like broke broke. DOA. Even the Apple store was amazed at what I managed to do to this phone. As they told me she was gone I almost joined her as I knew my little 5G of cloud storage wasn’t going to cut it. Right as I was about to close my eyes and welcome the darkness I remembered that whim from just a few days ago. Amazon Prime had yet again saved my life and my pictures were ,in fact, safe.
Broken!
by Reader1718 on 2021/05/12 16:15
Uploads don’t work at all! Searching for alternatives already because apparently you’re not reliable. Good thing you’re not my only photo backup!
Easy, convenient, and simple
by Nevindc on 2021/05/12 15:56
Good app. Easy, convenient, and simple to use.
What is going on?
by photonutmd on 2021/05/12 15:33
I have over 15,000 photos saved on Amazon photos and now they are gone. I can see them if I log into the website but they are all missing from the app! Any help would be greatly appreciated. Btw, I logged off that didn’t work, I uninstalled and reinstalled and that didn’t work either!
Great app
by michael and kelli on 2021/05/12 15:26
Great
Update
by Dys745 on 2021/05/12 15:25
Since the update 2 days ago I haven’t been able to upload any photos or even view my storage. Please fix
Not up to par
by Pupsyk on 2021/05/12 15:12
Great potential but full of bugs and hiccups. Recently stopped backing up photos from my newer iPhone. No idea why. Rebooted the phone and have them latest update but the same issue. Not cool…
What’s going on?
by Bastet429 on 2021/05/12 14:56
I’ve been using this app for years on all my iPhones. Suddenly, none of my photos will upload. I have tried to submit feedback but that screen always comes up blank. Saving my photos as a Prime member is the one thing that I continue to subscribe to Prime. If this problem continues, I’m cancelling Prime and I’ll just use Google Photos. Very disappointed.
From BEST to WORST after update
by marg220617 on 2021/05/12 14:40
This used to be a terrific app, but after yesterday’s update it will not upload any new photos from my phone! It will not let me display an album of my photos on my Alexa show device any longer, and each time I try to login on my desktop I get a message says “ something went wrong”. What went wrong was the latest update! Please address this issue!
Great app!
by allaababyy on 2020/09/20 04:52
Such an amazing app!!! Only cons i can even think of which I really shouldn’t consider cons, but I’ll mention them anyways is I wish I could have THE OPTION to sort my photos the way they are in the photos app that comes with the iPhone and the fact that there is no like premade albums for your photos and then one specifically for your videos and then just a separate one for them both, which is what they have now, them combined. I get that you can make your own albums and do that yourself but that takes time..... especially when you have a ton of photos!! But ya if it could have the option -just like the iPhone photos app again.... haha but yeah this app saves me soooo much storage!!! Especially if you have a prime account! It would also be amazing if they could add a feature to help you delete any duplicates of photos, I know they’ll tell you if you’ve already uploaded a specific photo onto the app already if you’re trying to re-upload it by accident or whatever, but sometimes the same picture gets uploaded by a different phone.
storage could've improved since the photobucket days
by LunaVolt on 2019/08/08 18:03
k Its been real helpful so im sharing my thoughts, Ive been moving plenty since I was 15 y/o and I tried to keep storing on different platforms, and still the softwares seem to not take in account that is really thin percentage of world population that can afford the devices and web speed that u need to navigate all the options for this function of the internet(storage) desides thst. yeah it is a tiny bit less frustrating than apple and clud n so on. also remember that if you get account canceled ull lose ur stuff, but u can share a family vault so u got a backup and also two account with prime so u do get a sorta sense of privacy wich is pretty good. so yeah four stars.
Good when it works.
by Black1304 on 2020/09/27 08:01
When it works correctly, this app is great. After I sign it, it usually works for 3 or 4 days, then will be stuck "checking" for x-amount of pictures, never loads them and then I either have to sign out and sign back in or delete the app and download it again. Then when I login, it's stuck on the login page for about 12 hours, then is on a blank white page for about 12 hours, then everything is fine and it works for a few days before I have to repeat the process again. I have some photos that it has never backed up and it apparently never will because even when I tell it to upload them, it gets stuck and they still never backup. But... for free... and unlimited storage... I can't be too mad. Update: the app has been working amazingly well, until iOS 14. Now every time I open the app it gives me the login screen, but I have to log out first or nothing happens. When I login, it acts like the first time I’ve ever used the app and tries to upload everything from my Photos. I have to reset my settings the way I want them and delete a bunch of pictures that have uploaded and been deleted previously.
Photo recognition
by kansas city kimmie on 2021/01/20 13:10
I would like to be able to tag the people and just photos not under just where the people circle is because it doesn’t catch everyone in there I would like to be able to tag the people myself in photos, also it has automatically done a lot of duplicate photos so I have three and four of each photo in my photos I’m glad that I’m a prime member and it doesn’t charge me, and in the iPad app when I’m putting text on a photo and maybe I’ve done one or two it like will not save it so I have to start all over turn my iPad close the app or out and then try it again and it will take it I called about this and they told me to uninstall the app and reinstall the app I did that but I still have that problem on the iPad and on my desktop I was used to be able to put a photo frame with a color for Christmas red and green Halloween orange and now I cannot do that I’m sorry that they took that away I like that feature of putting a frame around my holiday photos
Great app. Needs a couple of changes though...
by WoodyKib2000 on 2019/06/03 23:32
In albums there should be a feature where you can change your most recent uploaded pictures to be at the top on the album. It used to be this way. It has changed. Now all my recent pictures are at the bottom in the albums I’ve created and its a pain to scroll down 200 pics all the way to the bottom to see if I added it to the album. Please change this feature or at least add a feature for date taken or uploaded within the albums created. I know there is a feature like this under all the pictures taken but not in the albums. Please add this feature. Also, I’ve noticed when I add an article that I have screen shotted with my phone and add it to my albums of saved articles, it uploads in the album backwards. I get the last page of the article 1st in the album instead of last. The first page is at the bottom, not at the top. This feature definitely needs to be changed.
Love this - Please add multi-select option!!
by CiaraSebecke on 2019/12/28 19:16
As a photographer I love that this allows me to store high quality RAW files from the camera without having to pay for expensive cloud storage outside of my Prime membership!! Really awesome as other services do not store the full quality images. I also love the faces features and ability to search by what’s in the picture. I edit most of my photos on iPad so its great as I can just import them from camera and back them up here and my hard drive. There is ONE THING that is super annoying and should be fixed- the ability to multi select or select all. I dont want to back up every single item in my photos just the RAW photos and edited versions. So I have to manually select each photo which is so many when I do a shoot with 400 images for example. If I could hold and drag to multi-select or create albums in iPhone photos and choose “select all” it would make using this app a million times easier.
Still have to use iCloud
by Yuls24 on 2018/05/25 07:32
* Review updated I started using the app after several days which were necessary to upload all the photos from my phone. There are definitely nice features. I like that the app offers you to look at the pics that were taken on the same day previous years. My biggest disappointment, however, is that the app backs up pictures as soon as they are taken (if wi-fi is available) and doesn’t update them if they are being edited. I take quite a few pics a day and, at the end of it, I edit the best of them. If they were baked up some time earlier in the day, they remain unchanged. I was hoping that Prime Photo could be a free (well, I pay for prime either way) substitute of iCloud, but, unfortunately, it can’t. As soon as I get a new phone, am I supposed to edit a couple thousand pics again?! *** I haven’t really started using the app yet, but I’m already frustrated. I have lots of pictures on my phone - around 8 thousand. I know it takes time to copy/back them up, but not that much! The app was running a few hours at night and several hours in the morning, it managed to back up only a half! My phone barely works when it’s running and they want you to keep the app open for it to work faster which means I can’t use my phone at all. I stopped myself from deleting the app several times already. I hope in a few days it’s gonna download all the pics so I could finally check out all the features.
Solid mediocrity
by stclair77 on 2019/09/23 14:39
So far, it is difficult for me to properly rate the app. I have been trying to back my photos up for a couple of days. I have just over 12,000. I left the app open overnight last night and woke up with 491 photos remaining to back up. I needed to send a quick text message, so I switched over to messaging, sent my message and promptly returned to the photo app. The count went back up to over 12,000 and the app now is “checking for backup”, counting down in the same fashion as when I started the process last night. As an added service to something I already pay for (Prime), it’s tough to complain but it isn’t doing what I need it to yet, so I need to maintain middle ground until I have some indication that it will ever back up my photos. It doesn’t do any background uploading, wifi or not, and I can’t just leave the app open all day. Each time I go back into it now, it starts over.
Only a few minutes and bugs are showing
by Jsanch224 on 2020/06/14 21:41
I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why. 1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked. At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down... But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated..
Impressive App; Needs 1 fix
by SushiCamiChar on 2018/02/07 14:16
One thing would make this a 5 star review: Would love it if the picture was removed from the main photos page when you add it to an album. OR at least, the app needs to clearly show if the picture has been added to an album. Currently, there is no way to know which pictures I have placed in albums. This is very annoying when you have a thousand pictures to organize. Otherwise, love the unlimited storage of the ORIGINAL PICTURE SIZE with Prime membership!!! It’s TOO GOOD TO BE TRUE! I’m just waiting for them to take that away (please don’t take it away). Was using paid Dropbox, but I don’t have enough room to upload at original pic size (although Dropbox gives you a lot of storage, pictures are large!). This is a wonderful membership perk and well worth it!
Hard to complain when it’s free
by Bjc1234 on 2018/01/06 20:06
I shoot a lot of pictures so I need a lot of back up space. The unlimited space provided by this app provides an additional piece of mind for all my shots. The interface is a bit clunky and is a major memory hog. The other issue I have encountered is that it is no longer recognizing my canon raw files after processing them through Lightroom (CR2 files). The problem just started in the last month so I am not sure the issue. However this would be a major negative if it can’t store canon raw files. It’s by no means perfect. The information and instruction on use is lacking which in my case lead to a major error. In one case, I eliminated a folder on prime, only to discover that that action also deleted the original file on the hard drive. Luckily I had the raw files still on the memory card. In summary, if you are a prime member, you should absolutely use it. It’s another way to back up your pics at no cost. However if I had to pay for the service, I don’t think I would, at least not with current functionality. In conclusion, I feel like an ingrate complaining about a free service that I am using! From a value perspective, I rate it 4 out of 5.
No app support
by Jessrdh06 on 2021/04/29 15:01
I have been in limbo since the beginning of April waiting to upgrade my video storage. The message I received stated that I had to wait until April 28 for my current subscription to run out and then I had to cancel and upgrade to the video storage tier that I need. I waited and waited and on April 28, my useless subscription finally expired. But I couldn’t upgrade my video storage! I thought I should give it a day. Still can’t upgrade my video storage. I tried to contact app support but it just takes you to a discussion forum. The information there states that you can cancel early and receive a prorated difference (would have been nice if your in-app prompt shared that info). It also walks you through upgrading your video storage. However, I still do not have the option anywhere in-app, via Web browser or Drive to upgrade my video storage as I have been trying to do now for weeks. So frustrating!
Comvenient And Easy To Use
by Casual skeptic on 2019/12/15 13:05
I use prime photos to back up all my photos from all devices. This app makes it easy to view my whole library from my phone or iPad. It is also very simple to upload photos directly from my devices. Several years ago there was a sync function on the app version of prime photos that could make it easy to accidentally delete pictures from prime photos when you deleted them from your phone. That sync feature, as far as i can tell, has been removed from the app, so you can use prime as a simple backup rather than a mirrored drive like iCloud or 365. The sync version still exists when accessing prime photos through your browser, such as you would on your computer, but even there i turned it off.
Great app til recent update, keep accidentally adding favorites to whole albums as I make an album
by Crazy71234 on 2019/08/03 21:23
I really love your app except two things...one is a long-standing complaint, that exif info including time&date&location, does download with pictures. The second is a new development since recent update. The “add to favorites” is right above the “add to album” tab. I’ve been careful only to hit add to album, and for some reason, it makes the whole album “add to favorites” and I can’t figure out how to remove that designation for one photo, let along a newly created album that has over 1,000 photos&videos...also, why isn’t the “add to album” on the top but you put it on the bottom? I don’t know who designed this specific change, but it’s not user friendly, especially it adding yo favorites when I’ve been careful to ensure I hit only “add to albums”. Please fix.
So far so good
by KasKas222222222 on 2021/03/08 02:31
It seems like a good way to store photos! Pretty straight forward and easy to navigate/access photos after they have been backed up. A few minor things are a pain, like when adding photos to an album, it doesn’t keep them marked as part of that album. So if you go back into all photos to add more to the album, there’s no way to tell which ones have already been added. The albums also aren’t organized by date of the photos in the album, they are organized by when the album was created, which isn’t very helpful. I’d prefer them to be organized chronologically. I only started using it a few days ago so maybe there’s a work-around that I haven’t discovered yet...all in all, a decent way to store photos.
What a great thing.
by Jinni9141 on 2019/12/27 01:27
I am in my 70s and realized that I had so many online photos between my phone, computer and tablet and I knew I should move them to a flash drive or something for my family but dreaded how long it was going to take me. Then I learned about this program. It is so easy because it does all the work. You don’t have to sit there saving pictures from one source to another. I told it to save the pictures that were on my tablet and within minutes it saved over 1000 pictures while I watched a movie. It adds any new pictures you take them automatically and you can edit pictures you have duplicates of etc. I think you’ll love it.
Good, but needs work,
by FoodForThought! on 2019/01/13 16:40
Overall, this is a pretty good photo app for those looking for an alternative photo App, which also contains decent editing and storage features. It does have annoying aspects to it as well, such as not being able to default to a selected Album, nor the ability to lock individual Albums. (Unless all pics are placed in the Hidden Photos section, which somewhat defeats the purpose) A few annoying bugs when it comes to storage or organization. E.g..Pics selected as Album covers are lost the moment you move new photos into that particular albums. Tech support is a little disappointing. Quick to respond, however not quite attentive to questions, issues or problem solving. Kinda felt like Robo Support. My suggestion would be to try before you buy!
Essential features missing
by Elwood_37 on 2017/11/04 20:33
This is almost a great program. However, it falls short in a number of crucial ways. Firstly, there is no way to correct the many mistakes the facial recognition software makes. When it fails to recognize that an image contains a person, I can’t manually tag it. What’s worse, it frequently misidentifies two or three people as being the same person, and there’s no way to manually disambiguate. This is an essential function that must be added, and which competitor programs already have. Frustratingly, the facial recognition 'People' folders index only the photos uploaded by your own account. They leave out all the photos of the same people in the family vault. So it’s not a very useful compilation of all the photos of somebody. Thirdly, while this app allows manual album creation, your albums are stored only on your own account, and are not visible to anyone you add to your family vault. It’d be a huge bonus to be able to share albums with your family members. I’d also really appreciate being able to rotate a photo right in my account, without having to download it to my device, rotate it in a separate program, and re-upload it to prime photo all over again. With a few fixes, this can be an excellent photo storage program.
Best cloud app
by Jaii7875 on 2018/01/15 00:52
That’s a true statement, let me tell you why. All the other photo clouds tell you that they saving us disk space by backing up our photos and saving them all in their clouds. Not true! They copy our photos , but when we erase our original photos from our devices they also get deleted from the clouds. They are not supposed to be just copying our photos, they are supposed to be saving them after we delete them from our devices. Otherwise where are we saving any space on our devices? This is the only one that I found that actually lets you delete photos from your devices and safely saves your originals. Therefore actually freeing up our disk space. Great app!
Love this App
by treugnhipe on 2020/01/11 02:25
I love the ease of use, the features offered have wonderful quality and as above are again easy and fun. I like that it backs up when you open it...and theirs so many ways to organize photos and videos and many options of what to do with them. Size of storage is reasonable and I have so many gigabytes of media not even close to maximum and I’m in the double digits. I do wish that when you’re uploading a lot of photos and such that you could do other things. Apparently you have to leave the application open for uploading. But the WONDERFUL QUALITIES of the app make up for it undoubtedly. I love this app and DEFINITELY RECOMMEND IT TO ANYONE WHO LOVES PHOTOS AND VIDEOS AND NEEDS A NO FUSS PLACE TO STORE THEM!!! Kid friendly...
This app saved my life!
by gb-dave-in-or on 2020/09/27 16:23
Ok, not literally, however, I had tried and failed with other options like iCloud, portable storage drives, and external flash drives. The first costs money, and could not handle multiple users, the second did not work with my phone, and the third died and may or may not be recoverable. Get this app before your current phone dies and takes your photos with it! Video storage is limited, but if you take lots of videos, you can pay to upgrade to a bigger plan. I think about the people who have lost everything in the recent wildfires. If they had this app, at least they would be able to reprint family photos later.
A great alternative for extra storage
by Kricket35077 on 2018/09/27 21:31
With a prime membership this app is included, it has lots of storage space, but lacks in keeping up with recent photos. I have my photos in this app to scroll across my tv screen as a screen saver and I have seen photos pop up that I do not have anymore and had forgotten all about, they are very random. In which it is nice to see surprise photos but I’m more concerned with recent photos I have taken and they are there floating around in space somewhere. It is good to have for a extra backup, especially when my iPhone is constantly telling me to pay more for storage, not this gal, I will use other apps to save my photos that I can access anytime similar to this app. All in all I would recommend it
App times out often ...
by Wealth Creation on 2017/11/28 17:08
I wasn’t even aware that I had this feature from Prime which is a cost saver & bonus. I use an iPhone that really needed more space so I just wanted to store them easily rather that purchase additional cloud space. This task became so laborious. My app timed out several times. It really could not cope with uploading, verifying & deleting more than 50 pics at a time. I went to bed leaving it to upload only to become more confused as to which pictures I could delete off iPhone🙁. I’m still doing it 3 weeks later because it keeps timing out. So now I have to keep going back & forth between app & pics b4 deleting. As one reviewer commented “it’s FREE”. Oh, I forgot, the above comments does not include uploading videos. I am too scared to start if pics took so long.
Easy to use, but lacking some features
by Sir3nsong on 2018/11/18 16:31
I really appreciate the ability to easily backup my photos. I also like the idea of it recognizing people; however that feature definitely needs work. The app routinely ‘recognizes’ non-facial things as people. If I go in manually and remove whatever name it has attributed it to, it simply chooses another person. There really needs to be a way to tell it that isn’t a person. I would also love a way to categorize photos by subject matter (places, pets, etc), so I could easily find a photo I was looking for. Most other apps I’ve used have these abilities. All that being said, I can’t complain too much, as it’s unlimited photo storage and comes included with Prime.
BEST app to backup photos!
by Tvasilik on 2020/05/18 07:34
This is the best app I’ve ever used to backup my photos. I take about 10-20 pictures every single time I’m taking a photo. I also take tons of worthless screenshots. By using this app to backup my photos I’m able to keep every single one archived and then keep my photo library on my iPhone cleared out. The initial backup took about a day. I had 31,000 pictures. Excessive I know! But now it takes only a minute per day to backup the new stuff. Love love love! I hate backing up with iCloud and tech support suggested google photos as an alternative. I hated that app. It also doesn’t keep the pictures full resolution. Try this out, you won’t be disappointed!
No worry no cost photo archive
by Obsessive Consultive on 2020/03/29 16:31
I’m a hoarder. A digital hoarder. I have files from the early days of DOS I don’t throw out. So pictures yeah I have a few. A few thousand. I have filled up 3- 20 Tb drives-yes terabyte. Don’t judge me. I keep seagate paying those fat dividends. So the idea of being able to archive all my photos in the cloud for free-I’m in. Easy and mostly automatic uploads. Easy to browse. Kind of fun blasts from the past. As I am still not over the loss of thousands of pictures from an accidental repartition if a 20TB vault a year ago ( deep deep sob) this is a balm on my damaged psyche. Privacy? Over rated. If somebody wants to browse my dogs and trips to Europe and secret prototype robots ( ok not the robots) then it’s fine.
Lifesaver
by Spooner1324$ on 2021/03/22 19:22
I had 18 years worth of pics on multiple devices, PCs, iPads, iPhones, macs, thumb drives, sd cards, all of it. Things started going bad, hard drives started crashing and the threat of my family’s memories made me look for an offsite storage of everything in case something happened to my home. I used to have to load up old devices and pray they’d work long enough for me to pull stuff off of them. Now, it’s available on anything that has an internet connection. 74k photos and over 115gb of videos all in one place. My 3 kids births, all their birthdays, and everything in between are at my fingertips. I’m super grateful this technology is available.
Keeps all your photos safe
by DeeQb on 2019/08/08 23:31
This app keeps all your photos safe by uploading them to the cloud so that if your device is lost or destroyed, you won’t lose them. Your photos are available through the app at any time you have connectivity, so you can access ALL your photos from your phone at any time without using up your storage space. My favorite features are the automatic upload from both my phone and desktop, and the ability to search by person, subject (like “dogs”) or date. I would like for it to be easier to save a set of pictures to a folder or album on my device
GOOD BUT NOT THE GREATEST
by ALGP081613 on 2020/01/10 22:45
decent quality prints . . . invites arrived a day earlier than expected, but overnight delivery cost nearly 1/2 the cost of the purchased product, and the difference of one day made ALL of the difference without knowing what time to expect the delivery . . . I wasn’t particularly thrilled that the invites were only sold by increments of 25, and disappointed that I was short shipped [received fewer than 25] upon arrival. The convenience of the service seemed attractive to me when I started the project, but I think I expected the turn around to be a little faster since I took care of the “type-setting.” I would use the service again but do realize that I would need to start any project well in advance . . . with the understanding that card designs and layouts are limited . . .
Needs some work.
by gpelican58 on 2018/09/22 17:31
I like the program overall so don’t get me wrong. I like that it can recognize faces and place those photos under the correct person you have named. The problem is that every once in a while it places the wrong photo under the wrong person. That in itself is not the issue as no software is full-proof in this regard and it is to be expected. The issue stems from the fact that that once this happens, you have NO way of moving that photo to the appropriate person’s folder and can be quite frustrating. If I’m missing something here, I would appreciate some hints on how to correct but till then that flaws appears to be this app’s Achilles heel. I would have given it a higher rating to be sure if not for this serious shortcoming!
Really really great photo storage but...
by emyopdx on 2017/10/04 00:16
This app works wonderfully 90% of the time. Open it up, it automatically scans phone and saves all photos and videos, then you have great access to your entire library wherever you go! However every once in awhile it will get stuck. Like really really stuck. Will need to delete app and re-download. This is an excruciating process because then it needs to scan the whole photo library again. Another issue is it will "miss" videos (usually not photos) in the auto scan that you will have to manually upload. Overall I love the ease and functionality. My husband and I log onto the same account and can see all our pics in one place.
Not Quite There
by Nurse that Sings on 2018/08/11 13:59
You have so many well-written reviews by people that value this app, but also have valuable suggestions as to how to make it better. Have you paid attention to your customers and taken note of their critiques? Many of them have already mentioned things I would change and those reviews are from months ago. Right now, my biggest issue is the time it takes to download my photos. I will keep using it because the storage is free with prime. I would suggest listening to your customers in order to make this a better app and you might actually get more customers that don’t just use it because it’s free with prime. 🤷🏼‍♀️ Just sayin’.
Great app
by bob423 on 2017/12/24 13:22
I have all my photos stored in the cloud with this app. It syncs without a problem with my desktop and I can access all the photos with any device - very handy. Recognition of faces and objects is is a key feature for organizing photos and for finding that one photo you’re looking for. Only one thing is missing - file structure. The folders need to be organized to replicate the file folders on the PC. There needs to be folders and sub-folders. Otherwise it’s hard to find the one folder labeled, “cropped” when it could be a subfolder of Bob or Tom or Vacation, e.g. All the “cropped” folders are bunched together and you can’t tell them apart without looking. Fix that and it’s a 5 star product!!
Photo book
by julie from mich on 2020/12/09 15:07
Impulsively ordered a photo book just to check this out. I wasn’t expecting much because I just used photos pulled off my phone. I could not have been more pleasantly surprised! The photos came out better than expected and the quality of the book was fantastic! There is a title printed not only on the front of the book but on the spine, as well, making it so easy to spot on a bookshelf. The pages are not paper or even card stock but almost cardboard which guarantees that there will be no ripping, tearing or wrinkling of pages no matter how roughly the album is handled. This is a great product!!
Almost Perfect Photo App
by morfit on 2018/01/23 15:34
Great value all around for Prime Members. Two problems keep it from being my go to photos app (Google photos still has it beat unfortunately) 1) It needs to work in the background to auto upload photos...don’t understand why it can’t because Google photos does perfectly 2) In order to make Family Vault work we need to absolutely be able to see each other’s people tags and places otherwise it is half a solution (or at least make that an option to check off if privacy is a concern). Right now only I can see the people tags for my photos and wife can only see hers in our own accounts and not in the Family Vault.
Love it!
by D-n-V on 2019/07/17 09:48
Amazon/Prime photos is fantastic! It’s unlimited photo storage with customizable settings. I have my account set to automatically sync every time I open the app while on Wi-Fi. Pictures sync on all of my devices, as well as my wife’s, allowing us to retrieve photos anywhere there is Wi-Fi connection. This includes viewing them on TV (smart TV). This also allows me to share with other family members. Although video storage is not unlimited, the space is still significant enough for us to record our childrens middle school/high school concerts and send & share with family living out of state.
Life saver
by Taintedheart on 2020/04/15 07:03
I love having the ability to share with family, having everyone’s first grandchildren and twins. I was always having to send so many texts and emails. Now I can send out one group texts to check the app. Family can buy their own prints or whatever other custom item they want. They one reason I would give it four stars and not five would be, my husband and I share the same account so that we have each other’s pics and their is some lag on my iPhone vs his Samsun. He can instantly see my downloads but it takes a bit longer for me to see on my phone his adds even though if I go on his phone I can clearly see them their.
Love this app
by so so traveler on 2020/09/27 12:46
I love that I can download all my photos with this app. I didn’t want to have to pay an extra fee to have additional cloud backup on my phone and since I have Prime this allowed me to take as many pictures and videos as I wanted with my phone and then back them up thus allowing me to delete off my phone and start all over again the next day! This served me well during a 28 day motorcycle adventure in 13 states!! No more messages about not being able to take pictures because my phone storage was full and I can access them any time.
Excellent - now works with Live Photo’s, too
by David in LA on 2018/02/27 23:43
This is an excellent way to back up your iPhone photos, which will otherwise quickly eat up your 5GB cap on free iCloud storage. I suggest setting automatic backup of pictures BUT NOT videos, as videos count against your 5 GB cap on free storage. Not so your still pictures, or even Live Photo’s! Save individual videos to Prime Photos to manage that 5GB cap. Back up is not automatic; you have to have the Prime Photo app active on your phone, and “Auto-Save” enabled in settings, for the backup to take place. Again, in settings, I suggest you keep the “Videos” switch (for auto-save) set to off. Photos can easily be moved to an album and filtered by date; the date of a photo (say, that you download from something someone else posted) can be edited to match the date of the event. The only major feature missing is the ability to add a short caption to a specific photo in your collection or album.
Lightroom Doesn’t Recognize iPhone photos in Prime
by User8K! on 2018/01/08 18:25
After I turned on Prime Photos on my phone, I connected my iPhone to my computer and tried to import my photos into Lightroom. Lightroom did not recognize any of the photos for import that had copies saved in Prime Photos. It was like my phone was empty, even though my photos still show on my phone. So, while Prime Photos sounds like a great idea for cloud storage, it will screw up any photographer’s workflow who uses Lightroom. Now I’m trying to find instructions for downloading my photos from Prime to my computer, so I can import them in Lightroom. All kinds of tips on putting photos into Prime, but still looking for how to retrieve the full res copies. That should be a basic function of cloud storage: retrieving your photos from the cloud.
Photo Storage
by Memaw66 on 2021/04/23 13:30
While Indo like it a lot there are two really essential things that should be added. You should be able to move the pictures in your albums around so they make a cohesive and sensible story of pictures. It is virtually impossible to to put them in an album in order when you will always miss photos and they all end up out of any kind of order. Also when pictures are deleted they should NOT constantly be coming back. Lastly the pictures have an unfortunate way of constantly shifting order?
I like the storage- wish it was more versatile
by donaldsonh on 2018/07/30 00:35
I like that all my pics are instantly backed up and stored and I never have to worry about losing them. I do wish you could order prints and i wish searching for a specific pic was easier. Also, it seems to take longer for my pics to download to prime photos than my other photo app, in which pics are instantly dropped in. I got the prime photo app so I could access the photos instantly from anywhere as long as I was on my prime account, but i haven’t been able to figure that out yet. All in all, I have better luck with my other photo app- i just keep this app for extra back up for my photos and for video storage
EXCELLENT
by SusieQ 71561 on 2020/04/30 16:15
I have never used an app that has had the capabilities to keep all my photos thru my many different changes of iPhones, computers and iPads. I don't have to save to cloud it must do it automatically . I would love to purchase one of the albums but never seem to have the time to organize my thoughts but that is a great option also . Also other ones that if you take a quick look you will see they have several different things to choose from. Updates seem to be done on a pretty good frequency which I like also.
Unable to move complete folders to app
by Lovelyreading11135 on 2018/12/12 10:12
Unable to transfer a previous folder directly to the app. It has the ability to sort the photos by the date taken, whether or not there are people in the photos etc. But for some reason if you have an album created on it, it does not recognize it. Therefore the ONLY way to recreate an existing album is to manually add every single photo individually. Which in some cases is almost an impossible tasking, sifting through thousands of photos to recreate something that already exists and can be transferred by a click if they enabled that function. It seems like a simple tool as most photo apps sort the photos by the albums they’re already in, not the current date. Also the app does not save the photos when it is not open.
Great way to back up photos!
by PJ Lawrence on 2018/01/05 05:39
I love this app as a secondary backup for my photos. However, due to the limitation on video (all non-photo files in fact) space, I still need another backup method and keep another copy at home on my hard drive. In addition, I wish this app would not rename all of my files with completely different and very long names! I understand the need to avoid duplicate file names caused by the standard systems used on devices, but it would really be nice if the original IMG-xxxx name could be kept with just a short addition to make it unique. This is the only reason for 4 stars instead of 5 on my rating.
Could be so much better
by As de corazones on 2018/02/24 19:48
I have found Prime Photos incredibly frustrating to use, for the following reasons: 1. It offers the ability to place photos in albums, but there is no way to click on a given photo and quickly check what, if any, albums it already belongs to. You have to go to the album and look through it to check. This makes the album feature useless as far as I'm concerned. 2. I have not been able to set this app to automatically back up photos in external storage on my phone. Apparently the automatic backup feature only works if you save your photos to internal storage. I like that Prime Photos provides unlimited cloud backup, but as a photo management app it has some serious deficiencies. I will come back and give it five stars if they are fixed.
Great App but needs a little more tweaks!!
by LovaTkay on 2018/03/21 13:42
This is a great app considering now more than ever we take photos of everything. With that being said the unlimited amount of photos that can be uploaded is as plus+++++. However, the time it takes for them to upload isn't as great. Also I'd like the idea of not having to have the app open in order for them to upload, that prevents me from multitasking which is a major minus-----. Also, it would be nice if the app once downloaded and recognize the faces of the ppl we have already set to a folder, would go to that folder automatically if that photo is a single of that person. Other than that this is a great app!!!
I love this app but.......
by Iriyatesse on 2021/03/11 14:02
This app would be perfect if I could actually organize my pictures. Keeping thousands of pictures in one big folder just isn’t a realistic way to to organize everything. Sure you can make albums but without being able to actually move pics to there own folders it’s impossible to keep track of everything. This needs a better way to organize everything. Basically create folders and move pictures. Not one big messy collection with albums.
Excited to see where this goes
by Imkevinberry on 2020/03/15 11:25
I use to have folders and folders of photos saved to a computer desktop growing up. Times are changing and I don’t have time to sit down and upload them to my laptop anymore. While it’s nice to still have that option, being able to upload photos on-the-go is a lot more desirable. And my photos can stay somewhere safe rather than on my phone. The app is nice and clean. Easy to navigate. Does the job I was expecting. I do have one suggestion though regarding photo organization. Would there ever be a consideration to allow sub-albums inside of albums? For example: An album called “Vacations”, and inside that album could be other albums like “Disneyland 2018”, “New York 2019”, “Bahamas Cruise 2020”, etc. That way I can more easily navigate which folders I want to get to. I’ll know my vacation photos are in one album, hiking photos in another, work events in another, and so on. So far I’m enjoying the app.
Rating Trends
91,57,53,60,71,75,88,110,110,76,55,84,78,68,63,48,72,67,93,72,79,82,59,66,67,76,68,77,82,78,74,45,74,64,78,45,63,64,68,80,59,74,73,71,57,72,57,55,70,49,41,32,25,43,49,43,47,56,50,52,76,66,79,61,42,59,54,100,0,74,60,44,32,39,50,56,65,50,69,49,60,40,77,72,67,88,90,27,43,56
All Versions
4.0
93,792 total
 5
75,794
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 3
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 2
795
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Current Version (7.12.2)
5.0
82,213 total
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68,133
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10,839
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1,575
 2
527
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App name
Amazon Photos
Description
Safely store all your full-resolution photos on Amazon Photos. Use this free app to back up, share, and organize all of your photos. All Amazon Photos customers have 5GB full-resolution photo and video storage. Personalize your Fire TV and Echo Show to display your favorite memories. Order photo prints, custom gifts, and home décor directly from your phone to make gift giving a breeze. You can opt to remove photos and videos stored in your phone to free up space, knowing your photos and videos will remain safe—now and in the future. Take advantage of features like This Day to see and share photos from this date in years past, and Memories, to automatically see curated slideshows from trips and other special moments from your life. Use invite-only Groups to gather and share a multitude of top-quality photos and albums with family and friends. FULL-RESOLUTION STORAGE Amazon Photos keeps your photos and videos the same size and format as the originals. With full-resolution storage, your prints look as sharp as the day you took them. PERSONALIZE YOUR FIRE TV AND ECHO SHOW So many photos and videos captured remain tucked away in a phone or camera. Device personalization means your best memories stay where they belong: in the spotlight. Whether it’s your Fire TV in the living room or your Echo Show on the kitchen counter, your memories get the attention they deserve. PRINTS High-quality prints, made to order. Best of all? You can make it happen right from the app and transform those memories into prints, custom gifts, and home décor. Available only in the U.S. THIS DAY View (and share) photos from this date in years past, whether it’s one year ago or five years ago. MEMORIES Your special moments set to music and re-surfaced as a curated slideshow to re-live the good times. SHARING Share full-resolution photos and videos with family and friends by inviting them to a private Amazon Photos Group. Share lifetime-long memories or highlight special events such as vacations, playoffs, parties, graduations. View photo slideshows on your Fire TV and Echo Show to enjoy special moments throughout your entire home. FEATURES • Prime: Prime members get unlimited, full-resolution photo storage and 5GB for video • Storage: Free 5GB photo and video storage • Full-resolution: Keep your original image’s resolution: more pixels equal better quality photos and videos • Personalization: Keep photo memories on view instead of tucked away in a phone or camera • One-stop shop: Photo storage, prints, and sharing • Prints: Favorite memories transformed into photo prints, custom gifts, and home décor Available only in the U.S. • Built-in security: Back up photos and videos automatically just by turning on with Auto-Save • Alexa: Take, view, and share photos hands-free • Groups: Privately share selected photos, videos, and albums with family and friends across devices • Subscriptions: Expand storage with flexible monthly and annual plans starting at $1.99 By using this app, you agree to Amazon’s Conditions of Use (www.amazon.com/conditionsofuse) and Privacy Notice (www.amazon.com/privacy).
It’s good! Not excellent
by Rebirth Renew Reborn on 2021/05/17 05:37
The app is good. But still needs a tremendous amount of improvement. ONE thing that is very important to me is trying to find a photo or a screenshot very easily by typing in the search button but sadly there is poor search recognition. For example I type in “blue” and literally only one picture of my photos out 7,698 pops out. That is a photo of the ocean. I’m sorry Amazon Photos but Google Photos has a better search system.
Great Photo App
by 5839fjdk59ef on 2021/05/17 04:35
Sync’s well, easy to use. Amazon has done a great job.
Works pretty good on iPhone
by DwysBeen4Given on 2021/05/17 03:18
They could use a few additional features
Photos
by Orijw on 2021/05/17 00:23
I like the app but couldn’t give it 5 stars. I was able to download photos the first time but can’t add additional photos as I take them. Not sure if it’s a glitch or operator error.
Almost there but not 5
by Zobzzzzz on 2021/05/16 23:35
Great app! Just wish there was an option to sort photos by date (descending) in albums
Works perfect
by sell2itemsaday on 2021/05/16 23:02
Very easy to use and frees memory right up so no hassle with getting up dates and so on.
Top Rate Backup Source
by DolphinBear on 2021/05/16 22:56
I use Amazon Photos to backup all my pictures. With my Apple backup, if I want to clear pics off my phone it deletes them in iCloud. Amazon doesn’t do that! So, I can keep memory free on my phone without worrying about photos being deleted in the Cloud. It also allows me to edit pictures, store video, share with family and friends, and even hide pictures so that only I can access them. I highly recommend Amazon Photos!
It shares with Alexa
by Alymcaly on 2021/05/16 19:03
So far so good
Amazon photos
by What stars on 2021/05/16 17:56
Love this app!
Love this. So useful
by The Ravenwolf on 2021/05/16 16:36
My iCloud has been full for sometime now. Once I learned prime offered photo storage I was ecstatic to transfer my photos. And I have all my photos (old and new) displayed at home.
Love the storage
by Mia1186 on 2021/05/16 15:17
Helps me when I need to get more storage easy and fast on my phone!
Amazon Photo
by Ra Ta Seti on 2021/05/16 15:09
This is a great way to keep a backup for my photos.I also like how they show up on the fire stick.
Easy app
by works fo me on 2021/05/16 14:04
Easy app to use and a lot of space to store your photos
Relating
by Todoazul on 2021/05/16 12:40
The app had some issues, but now it’s working fine.
Storage useful
by garcia enrique on 2021/05/16 11:39
Really useful it helps me when I have a full storage Amazon photos helps me keep them inside the app so I can delete it in the real apple photos
Awesome
by Cate 888 on 2021/05/16 05:25
This is wonderful. I play my favorite Amazon music and my pictures role as the screen saver. It gives me so much joy. Easy to use and has stored all my pictures to view. Highly recommend
Just what I needed
by 23munchkin on 2021/05/16 02:31
I love how it sorta all my pictures
Amazon photos
by PattiAnn5 on 2021/05/16 01:05
Easy to use.
Work really well if you have Amazon prime.
by hitbomb1 on 2021/05/15 22:00
Works great. The only problem I had was one day nothing showed up but I guess it fixed itself, because it started working the next day
I love Amazon Photos
by lovein life at 55 on 2021/05/15 20:09
Amazon gives you a lot of different ways to tweak your photos. I have had pictures developed from Walmart, CVS and Amazon. Amazons are the best quality by far!
Top Notch Photo App
by BiggBaddJohn on 2021/05/15 19:52
So cool to have unlimited photo storage. Easy to use and most things are done automatically. Great quality of photos and ease of using the app. I’ll recommend this to all of my family and friends.
Album display order problem
by S.Bodhireddy on 2021/05/15 17:13
No provision to change the order of display in albums to latest first.
Hits the nail on the head!
by Optimist57 on 2021/05/15 17:10
The deduplication logic worked right for me during the initial import. I did not have to jump through any special hoops, which was a pleasant surprise. And the infinite storage for Prime members beats the $#!+ out of both Google Photos and Apple iCloud.
Nice backup
by Maggie from AZ on 2021/05/15 16:56
I enjoy being able to have my photos saved from my devices automatically. And then being able to view a photo on my iPAD from my phone. My only “wish” is that you could add a text tag to the photo with some information about who is in the photo (without turning on face recognition) and where it was taken.
Love the Amazon Photo App.
by btf1275 on 2021/05/15 15:19
Great product. Quickly saves my photos.
I love the quality of the photos!!
by SierraHillmee on 2021/05/15 14:14
I would have given five stars but I just wish there were more sizes to choose from a lot of the pictures I want printed I can’t print on here because it crops out half of what I want. But other than not being able to print all the pictures I need I love the quality of the photos and it’s super affordable.
Amazon photos
by me born on 2021/05/15 13:47
Easy to access.
Photos
by fun photog on 2021/05/15 11:43
Great photo storage, sorting and sharing app!
Amazon Prime Photos
by tay040110 on 2021/05/15 03:05
I love using Prime Photos, it is so easy to start, then it is automatic. Love how I receive special photo from the previous year very morning, nice way to start the day.
Perfectly placed in one area
by Hot Irish Chick on 2021/05/14 23:56
Not only do I love Amazon for everything that it does for me in my life, I love the photo app. So once again thank you very much for making my life easier thank you Amazon🍀❤️
So easy to set up.
by sherrystpete on 2021/05/14 23:22
I was able to get this set up no problem. I can use the app on my phone to remove pictures from my phone I don’t want to see when I pause my fire stick. Easy peasy, and fun to see pictures on pause.
Amazon
by Ronnie Flores on 2021/05/14 23:10
I just started and it wonderful. It can retain a whole lot of memories.
Great storage great price
by n.vonstaden on 2021/05/14 22:52
Ported all my photos from Google Photos with no problems….videos also but ran out space a lowest price point.
Great way to clean out your iCloud
by Southern girk on 2021/05/14 17:32
Nice and easy to use
Great app and interface
by Mardee57 on 2021/05/14 17:29
We love Amazon Photos. It’s easy and has neat features...
Amazon photo saver
by sasaeGramm on 2021/05/14 17:15
Awesome what more can you ask and it’s free!
Awesome!
by Jesse1882 on 2021/05/14 17:07
I’ve been an Amazon prime member for a very long time and plan on being one from now on. excellent set up, easy to use and keep up with your photos.
Great app
by love on film on 2021/05/14 15:59
Love this app
WECfamily
by WECfamily on 2021/05/14 10:21
Awesome!
Love it
by Shedaplug on 2021/05/14 02:50
This replaced Ever App for me and works perfectly to free space on my phone. I love this app better than Google Photos.
Takes the place of the others.
by The Jargonaut on 2021/05/14 00:53
I have used both Google and Apple photos for a long time. Amazon Photos beats them with unlimited storage. It’s easy to use, looks good, and is fast loading my huge library. If you have an Amazon account, why not give it a try?
Awesome
by jenebjsje on 2021/05/14 00:49
Always have my photos and can easily get prints at any time ..
Awesome
by D__Lo on 2021/05/13 23:03
I love this app. I have had it for many, many years. It provides me with memories from years past. Every day I can upload my memories. After the last update, loading to the app was unsuccessful for more than two days. But now that it works again, oh my! It uploads even faster than before! FANTASTIC!! 😁😁😁😁
Eddie
by bearieone on 2021/05/13 22:51
Great app to store and manage photos.
Picture perfect app
by AmiZombie on 2021/05/13 21:36
Loads of space, photos automatically upload, photos show on Firestick devices. Amazon Photos is a great perk.
Would be five stars, but
by djl53 on 2021/05/13 20:55
Just Like Google Photos , they offered unlimited photos and videos then started charging for limited videos.
Fantastic app. 7.12.2 is now fixed so 5 stars again
by zimmie57 on 2021/05/13 20:43
Fantastic app, once again. Crashed after 7.12.2 update, but was fixed quickly and I’m updating my rating back to a 5 star app. Nice to have all your pictures and videos in one convenient place.
Great storage
by 3373deb on 2021/05/13 19:22
Great to find pictures
Family Sharing is Awesome
by CJ_VA on 2021/05/13 17:10
The automated way we can share family photos is awesome - not to mention the free phot storage.
Yo yo eric
by ericsmithdc on 2021/05/13 17:05
Good
Love it
by BurBlah on 2021/05/13 15:45
Wish they had unlimited video but great app
Great app
by Princepepper on 2021/05/13 15:09
Love this app
Last update bad for iPhone
by Sad143994 on 2021/05/13 12:52
Can’t upload any photo or video from phone after last update. Even screenshots won’t upload. Pleas fix.
Excellent!
by Schwazola on 2021/05/13 11:49
One of the best I’ve used!
Fotacular
by Noise in the Room on 2021/05/13 11:35
Easy uploads. Easy to select. Easy to order prints. Good prices and quality. Fast delivery.
Great
by BamBamBanana on 2021/05/13 11:29
Great app. Unlimited storage for prime
Fabulous
by katone63 on 2021/05/13 11:26
Love the photo app and the memories photos
Not working at all
by morgsyish on 2021/05/13 10:38
Even deleted app and downloaded it again. Still will not back up any photos from the last two days. Also, why does Amazon never publish the operational status of its features like this app? Clearly there is an issue on Amazon’s side but I lost hours troubleshooting and worrying it was something wrong on my end because you cannot just go to Amazon’s site and see that the status of this app is that it is not working. Are they actively trying to fix it? Who knows.
Awesome
by My Locations on 2021/05/13 04:54
Nice to have
Awesome!
by capecodpj on 2021/05/13 03:36
Love the memory movies that pop up!!
App not working
by Sheba 04 on 2021/05/13 02:57
Please fix app so it will auto download
App not working!
by mg0981 on 2021/05/13 02:50
As of the update yesterday, I am not able to upload my photos.
Good but. . .
by Stickw/me on 2021/05/13 02:44
I love this app and the unlimited storage with prime is great. BUT, it stopped working after the recent update. Now I get an error and it won’t upload anymore photos. I’ve tried to troubleshoot but nothing has fixed the problem. If they can fix the bug I will gladly change my review to 5 stars.
Stopped uploading photos after version 7.12.2 version update
by Lembart on 2021/05/13 02:32
This app was great until it completely stopped uploading/backing up any and all images and videos after I updated to the latest version 7.12.2. A variety of different file types that they say they support don’t work. Nothing will upload/back up anymore.
Failed Backups
by rod.musselman on 2021/05/13 02:26
A group of my photos repetitively fail to backup, although Google & Microsoft backup these same photos without a hiccup.
Great photo Storage
by Kaitlinwilliams91 on 2021/05/13 02:05
Easy uploads and backups. Uploads to Amazon fire stick for a cute background!
Great app but upload sync broken for several days now
by ClaudeKurt on 2021/05/13 01:44
This happened shortly after latest iOS update. Please test/fix. Thx
Easy and free
by girlgotmorbid on 2021/05/13 01:24
Easy to use and I love that I have unlimited storage. Wish it would auto update without WiFi, but that’s minor to me as I update nightly from home.
can’t upload after latest update
by TKM25 on 2021/05/13 01:19
amazon needs to fix
Recent Update Killed Backups
by GSinDM on 2021/05/13 00:50
Updated two days ago and it fails backing up all photos since. 😔Tried to submit feedback on it in app and that page never loads either.
Last update broke The app
by msch17 on 2021/05/13 00:45
Something changed with the last update. No longer able to upload any photos or retrieve photos already on it. Not just me, other friends of mine had said the same thing.
Not working since last update
by mindyourownbiscuits_ok on 2021/05/12 23:52
Will not upload any photos since update. Just keeps giving a backup error message. Please fix because it worked great before!
Was a great app, not with latest version though
by Smi5121 on 2021/05/12 23:43
While I do love this app the latest version stinks. I can no longer play back my videos on the latest version and can’t submit feedback within the app either.
Typical Amazon Tech. Boo
by fins2lr on 2021/05/12 23:35
As most of Amazon’s technology, it’s far behind all of the competition. The app worked initially (when I first downloaded it) but not since. It download and synced all of the pictures from my phone. After the initial success, however, it stopped working and has been in continuous sync mode for days. Nothing is actually syncing and it’s fairly useless at this point. I’ve tried all the tricks -restarting my phone, logging out, deleting the app and reinstalling. Nothing. Amazon needs some 21st-century developers. Don’t waste space on your phone.
Won’t upload since last update
by Horseshowma on 2021/05/12 23:00
It worked great forever but latest update errors for each photo.
Not working since last update.
by bookgirl329 on 2021/05/12 22:59
Please fix it. Nothing will upload.
App and site not working
by Aohk87 on 2021/05/12 22:22
Cannot upload photos despite following troubleshoot instructions (off-and-on, restart, update, etc). Not sure I trust this program to safely store my photos.
Last update did something
by Sh5523 on 2021/05/12 22:21
Since the last update, my photos will not backup anymore.
Definitely broken in latest iOS version may 2021
by Kylebob22 on 2021/05/12 22:17
Uploads no longer work. The help and feedback page no longer loads. Plz fix
Love this app
by djmhhybtvdcsrxeaz on 2021/05/12 22:03
The app has been reliable. After the last update, it started to have problem. However, I went to Amazon’s customer support and in a live chat I found out that the problems were internal and they should be fixed soon.
Upload
by chrisolsen507 on 2021/05/12 20:23
Won’t upload photos
New update isn’t working!
by NotKosher on 2021/05/12 20:02
Amazon photos was working perfectly and now that I went to upload photos yesterday, suddenly nothing is there and it says it has over 12,000 photos to upload and the number won’t move. I tried clearing cache, signing out and back in and deleting and reinstalling the app. Nothing is working and it must be the update.
Great app
by street da' villan on 2021/05/12 19:32
Good app so I don’t have to keep photos on my iPhone
Please Fix!!!
by Cambug3 on 2021/05/12 19:08
Just got a new iPhone and the app won’t load any photos. It’s not backing up. It won’t refresh in the website either.
Why does Amazon want to see all my photos?
by UranusJupiter21 on 2021/05/12 18:45
Only will work if you give access to all photos. The ones you want to use isn’t enough. All or nothing. No thanks. You can stick your meta data, facial recognition software where the sun don’t shine
Latest update broke it
by B.Obie-won on 2021/05/12 18:21
Got version 7.12.2 and ever since nothing backs up, errors for every type of photo. The app also crashes when i try to give feedback or get help.
Not working
by SBRapaport on 2021/05/12 17:44
Not able to upload photos since recent update! Please fix!
Great
by misslaadybug on 2021/05/12 17:21
Great
Not working
by da wen on 2021/05/12 17:04
After updated, not working need to fix!
Won’t upland a single photo
by BlackLivesAlwaysMatter on 2021/05/12 16:34
Ive tried numerous phones, computers and photo types and nothing works. Trash app founded by a trash company if youre gonna buy a 500 mill yacht you can fix your apps
Lifesaver
by Hmax77 on 2021/05/12 16:18
I recently decided to utilize the photo storage on a whim. Less than a week later my phone, with over 5k pics of my kids and life, broke. Like broke broke. DOA. Even the Apple store was amazed at what I managed to do to this phone. As they told me she was gone I almost joined her as I knew my little 5G of cloud storage wasn’t going to cut it. Right as I was about to close my eyes and welcome the darkness I remembered that whim from just a few days ago. Amazon Prime had yet again saved my life and my pictures were ,in fact, safe.
Broken!
by Reader1718 on 2021/05/12 16:15
Uploads don’t work at all! Searching for alternatives already because apparently you’re not reliable. Good thing you’re not my only photo backup!
Easy, convenient, and simple
by Nevindc on 2021/05/12 15:56
Good app. Easy, convenient, and simple to use.
What is going on?
by photonutmd on 2021/05/12 15:33
I have over 15,000 photos saved on Amazon photos and now they are gone. I can see them if I log into the website but they are all missing from the app! Any help would be greatly appreciated. Btw, I logged off that didn’t work, I uninstalled and reinstalled and that didn’t work either!
Great app
by michael and kelli on 2021/05/12 15:26
Great
Update
by Dys745 on 2021/05/12 15:25
Since the update 2 days ago I haven’t been able to upload any photos or even view my storage. Please fix
Not up to par
by Pupsyk on 2021/05/12 15:12
Great potential but full of bugs and hiccups. Recently stopped backing up photos from my newer iPhone. No idea why. Rebooted the phone and have them latest update but the same issue. Not cool…
What’s going on?
by Bastet429 on 2021/05/12 14:56
I’ve been using this app for years on all my iPhones. Suddenly, none of my photos will upload. I have tried to submit feedback but that screen always comes up blank. Saving my photos as a Prime member is the one thing that I continue to subscribe to Prime. If this problem continues, I’m cancelling Prime and I’ll just use Google Photos. Very disappointed.
From BEST to WORST after update
by marg220617 on 2021/05/12 14:40
This used to be a terrific app, but after yesterday’s update it will not upload any new photos from my phone! It will not let me display an album of my photos on my Alexa show device any longer, and each time I try to login on my desktop I get a message says “ something went wrong”. What went wrong was the latest update! Please address this issue!
Great app!
by allaababyy on 2020/09/20 04:52
Such an amazing app!!! Only cons i can even think of which I really shouldn’t consider cons, but I’ll mention them anyways is I wish I could have THE OPTION to sort my photos the way they are in the photos app that comes with the iPhone and the fact that there is no like premade albums for your photos and then one specifically for your videos and then just a separate one for them both, which is what they have now, them combined. I get that you can make your own albums and do that yourself but that takes time..... especially when you have a ton of photos!! But ya if it could have the option -just like the iPhone photos app again.... haha but yeah this app saves me soooo much storage!!! Especially if you have a prime account! It would also be amazing if they could add a feature to help you delete any duplicates of photos, I know they’ll tell you if you’ve already uploaded a specific photo onto the app already if you’re trying to re-upload it by accident or whatever, but sometimes the same picture gets uploaded by a different phone.
storage could've improved since the photobucket days
by LunaVolt on 2019/08/08 18:03
k Its been real helpful so im sharing my thoughts, Ive been moving plenty since I was 15 y/o and I tried to keep storing on different platforms, and still the softwares seem to not take in account that is really thin percentage of world population that can afford the devices and web speed that u need to navigate all the options for this function of the internet(storage) desides thst. yeah it is a tiny bit less frustrating than apple and clud n so on. also remember that if you get account canceled ull lose ur stuff, but u can share a family vault so u got a backup and also two account with prime so u do get a sorta sense of privacy wich is pretty good. so yeah four stars.
Good when it works.
by Black1304 on 2020/09/27 08:01
When it works correctly, this app is great. After I sign it, it usually works for 3 or 4 days, then will be stuck "checking" for x-amount of pictures, never loads them and then I either have to sign out and sign back in or delete the app and download it again. Then when I login, it's stuck on the login page for about 12 hours, then is on a blank white page for about 12 hours, then everything is fine and it works for a few days before I have to repeat the process again. I have some photos that it has never backed up and it apparently never will because even when I tell it to upload them, it gets stuck and they still never backup. But... for free... and unlimited storage... I can't be too mad. Update: the app has been working amazingly well, until iOS 14. Now every time I open the app it gives me the login screen, but I have to log out first or nothing happens. When I login, it acts like the first time I’ve ever used the app and tries to upload everything from my Photos. I have to reset my settings the way I want them and delete a bunch of pictures that have uploaded and been deleted previously.
Photo recognition
by kansas city kimmie on 2021/01/20 13:10
I would like to be able to tag the people and just photos not under just where the people circle is because it doesn’t catch everyone in there I would like to be able to tag the people myself in photos, also it has automatically done a lot of duplicate photos so I have three and four of each photo in my photos I’m glad that I’m a prime member and it doesn’t charge me, and in the iPad app when I’m putting text on a photo and maybe I’ve done one or two it like will not save it so I have to start all over turn my iPad close the app or out and then try it again and it will take it I called about this and they told me to uninstall the app and reinstall the app I did that but I still have that problem on the iPad and on my desktop I was used to be able to put a photo frame with a color for Christmas red and green Halloween orange and now I cannot do that I’m sorry that they took that away I like that feature of putting a frame around my holiday photos
Great app. Needs a couple of changes though...
by WoodyKib2000 on 2019/06/03 23:32
In albums there should be a feature where you can change your most recent uploaded pictures to be at the top on the album. It used to be this way. It has changed. Now all my recent pictures are at the bottom in the albums I’ve created and its a pain to scroll down 200 pics all the way to the bottom to see if I added it to the album. Please change this feature or at least add a feature for date taken or uploaded within the albums created. I know there is a feature like this under all the pictures taken but not in the albums. Please add this feature. Also, I’ve noticed when I add an article that I have screen shotted with my phone and add it to my albums of saved articles, it uploads in the album backwards. I get the last page of the article 1st in the album instead of last. The first page is at the bottom, not at the top. This feature definitely needs to be changed.
Love this - Please add multi-select option!!
by CiaraSebecke on 2019/12/28 19:16
As a photographer I love that this allows me to store high quality RAW files from the camera without having to pay for expensive cloud storage outside of my Prime membership!! Really awesome as other services do not store the full quality images. I also love the faces features and ability to search by what’s in the picture. I edit most of my photos on iPad so its great as I can just import them from camera and back them up here and my hard drive. There is ONE THING that is super annoying and should be fixed- the ability to multi select or select all. I dont want to back up every single item in my photos just the RAW photos and edited versions. So I have to manually select each photo which is so many when I do a shoot with 400 images for example. If I could hold and drag to multi-select or create albums in iPhone photos and choose “select all” it would make using this app a million times easier.
Still have to use iCloud
by Yuls24 on 2018/05/25 07:32
* Review updated I started using the app after several days which were necessary to upload all the photos from my phone. There are definitely nice features. I like that the app offers you to look at the pics that were taken on the same day previous years. My biggest disappointment, however, is that the app backs up pictures as soon as they are taken (if wi-fi is available) and doesn’t update them if they are being edited. I take quite a few pics a day and, at the end of it, I edit the best of them. If they were baked up some time earlier in the day, they remain unchanged. I was hoping that Prime Photo could be a free (well, I pay for prime either way) substitute of iCloud, but, unfortunately, it can’t. As soon as I get a new phone, am I supposed to edit a couple thousand pics again?! *** I haven’t really started using the app yet, but I’m already frustrated. I have lots of pictures on my phone - around 8 thousand. I know it takes time to copy/back them up, but not that much! The app was running a few hours at night and several hours in the morning, it managed to back up only a half! My phone barely works when it’s running and they want you to keep the app open for it to work faster which means I can’t use my phone at all. I stopped myself from deleting the app several times already. I hope in a few days it’s gonna download all the pics so I could finally check out all the features.
Solid mediocrity
by stclair77 on 2019/09/23 14:39
So far, it is difficult for me to properly rate the app. I have been trying to back my photos up for a couple of days. I have just over 12,000. I left the app open overnight last night and woke up with 491 photos remaining to back up. I needed to send a quick text message, so I switched over to messaging, sent my message and promptly returned to the photo app. The count went back up to over 12,000 and the app now is “checking for backup”, counting down in the same fashion as when I started the process last night. As an added service to something I already pay for (Prime), it’s tough to complain but it isn’t doing what I need it to yet, so I need to maintain middle ground until I have some indication that it will ever back up my photos. It doesn’t do any background uploading, wifi or not, and I can’t just leave the app open all day. Each time I go back into it now, it starts over.
Only a few minutes and bugs are showing
by Jsanch224 on 2020/06/14 21:41
I’ve only use the app literally like 15 minutes and I am so furious with this app. You’d think something with great ratings will be good but I am so disappointed. Let me tell you why. 1st as I was trying to upload photo for my Echo Show, the app decided it had to notify me through mid selection that it needed to update.. I lost my progress of selecting 30 photos.. okay no biggie I can reselect it. After it did what it did, I tried to reselect the same photo.. well where is the upload section? It’s hidden in settings.. why is this the location for such an important function? I had to google where it was FYI. Upon finding the upload section, I can’t access my favorites... at this point I’m starting to pull my hair. Desperately trying to get my favorites folder to show up, I close the app, delete some folders in my photos app, and kept trying to find a solution. To my surprise.. nothing worked. At this point I am desperate to add photos to my echo show because I have a party to host.. so here I am selecting photos with over 11k photos without a way to narrow it down... But the last thing, the very last thing that is making me frustrated.. is how much the scrolling jumps.. I’d be scrolling then all the sudden it jumps all the way down near below the center of photos.. this happened at least 4 times, until I need to write this review. I’m done with this app. Complete disappointment. ughhh I am so frustrated..
Impressive App; Needs 1 fix
by SushiCamiChar on 2018/02/07 14:16
One thing would make this a 5 star review: Would love it if the picture was removed from the main photos page when you add it to an album. OR at least, the app needs to clearly show if the picture has been added to an album. Currently, there is no way to know which pictures I have placed in albums. This is very annoying when you have a thousand pictures to organize. Otherwise, love the unlimited storage of the ORIGINAL PICTURE SIZE with Prime membership!!! It’s TOO GOOD TO BE TRUE! I’m just waiting for them to take that away (please don’t take it away). Was using paid Dropbox, but I don’t have enough room to upload at original pic size (although Dropbox gives you a lot of storage, pictures are large!). This is a wonderful membership perk and well worth it!
Hard to complain when it’s free
by Bjc1234 on 2018/01/06 20:06
I shoot a lot of pictures so I need a lot of back up space. The unlimited space provided by this app provides an additional piece of mind for all my shots. The interface is a bit clunky and is a major memory hog. The other issue I have encountered is that it is no longer recognizing my canon raw files after processing them through Lightroom (CR2 files). The problem just started in the last month so I am not sure the issue. However this would be a major negative if it can’t store canon raw files. It’s by no means perfect. The information and instruction on use is lacking which in my case lead to a major error. In one case, I eliminated a folder on prime, only to discover that that action also deleted the original file on the hard drive. Luckily I had the raw files still on the memory card. In summary, if you are a prime member, you should absolutely use it. It’s another way to back up your pics at no cost. However if I had to pay for the service, I don’t think I would, at least not with current functionality. In conclusion, I feel like an ingrate complaining about a free service that I am using! From a value perspective, I rate it 4 out of 5.
No app support
by Jessrdh06 on 2021/04/29 15:01
I have been in limbo since the beginning of April waiting to upgrade my video storage. The message I received stated that I had to wait until April 28 for my current subscription to run out and then I had to cancel and upgrade to the video storage tier that I need. I waited and waited and on April 28, my useless subscription finally expired. But I couldn’t upgrade my video storage! I thought I should give it a day. Still can’t upgrade my video storage. I tried to contact app support but it just takes you to a discussion forum. The information there states that you can cancel early and receive a prorated difference (would have been nice if your in-app prompt shared that info). It also walks you through upgrading your video storage. However, I still do not have the option anywhere in-app, via Web browser or Drive to upgrade my video storage as I have been trying to do now for weeks. So frustrating!
Comvenient And Easy To Use
by Casual skeptic on 2019/12/15 13:05
I use prime photos to back up all my photos from all devices. This app makes it easy to view my whole library from my phone or iPad. It is also very simple to upload photos directly from my devices. Several years ago there was a sync function on the app version of prime photos that could make it easy to accidentally delete pictures from prime photos when you deleted them from your phone. That sync feature, as far as i can tell, has been removed from the app, so you can use prime as a simple backup rather than a mirrored drive like iCloud or 365. The sync version still exists when accessing prime photos through your browser, such as you would on your computer, but even there i turned it off.
Great app til recent update, keep accidentally adding favorites to whole albums as I make an album
by Crazy71234 on 2019/08/03 21:23
I really love your app except two things...one is a long-standing complaint, that exif info including time&date&location, does download with pictures. The second is a new development since recent update. The “add to favorites” is right above the “add to album” tab. I’ve been careful only to hit add to album, and for some reason, it makes the whole album “add to favorites” and I can’t figure out how to remove that designation for one photo, let along a newly created album that has over 1,000 photos&videos...also, why isn’t the “add to album” on the top but you put it on the bottom? I don’t know who designed this specific change, but it’s not user friendly, especially it adding yo favorites when I’ve been careful to ensure I hit only “add to albums”. Please fix.
So far so good
by KasKas222222222 on 2021/03/08 02:31
It seems like a good way to store photos! Pretty straight forward and easy to navigate/access photos after they have been backed up. A few minor things are a pain, like when adding photos to an album, it doesn’t keep them marked as part of that album. So if you go back into all photos to add more to the album, there’s no way to tell which ones have already been added. The albums also aren’t organized by date of the photos in the album, they are organized by when the album was created, which isn’t very helpful. I’d prefer them to be organized chronologically. I only started using it a few days ago so maybe there’s a work-around that I haven’t discovered yet...all in all, a decent way to store photos.
What a great thing.
by Jinni9141 on 2019/12/27 01:27
I am in my 70s and realized that I had so many online photos between my phone, computer and tablet and I knew I should move them to a flash drive or something for my family but dreaded how long it was going to take me. Then I learned about this program. It is so easy because it does all the work. You don’t have to sit there saving pictures from one source to another. I told it to save the pictures that were on my tablet and within minutes it saved over 1000 pictures while I watched a movie. It adds any new pictures you take them automatically and you can edit pictures you have duplicates of etc. I think you’ll love it.
Good, but needs work,
by FoodForThought! on 2019/01/13 16:40
Overall, this is a pretty good photo app for those looking for an alternative photo App, which also contains decent editing and storage features. It does have annoying aspects to it as well, such as not being able to default to a selected Album, nor the ability to lock individual Albums. (Unless all pics are placed in the Hidden Photos section, which somewhat defeats the purpose) A few annoying bugs when it comes to storage or organization. E.g..Pics selected as Album covers are lost the moment you move new photos into that particular albums. Tech support is a little disappointing. Quick to respond, however not quite attentive to questions, issues or problem solving. Kinda felt like Robo Support. My suggestion would be to try before you buy!
Essential features missing
by Elwood_37 on 2017/11/04 20:33
This is almost a great program. However, it falls short in a number of crucial ways. Firstly, there is no way to correct the many mistakes the facial recognition software makes. When it fails to recognize that an image contains a person, I can’t manually tag it. What’s worse, it frequently misidentifies two or three people as being the same person, and there’s no way to manually disambiguate. This is an essential function that must be added, and which competitor programs already have. Frustratingly, the facial recognition 'People' folders index only the photos uploaded by your own account. They leave out all the photos of the same people in the family vault. So it’s not a very useful compilation of all the photos of somebody. Thirdly, while this app allows manual album creation, your albums are stored only on your own account, and are not visible to anyone you add to your family vault. It’d be a huge bonus to be able to share albums with your family members. I’d also really appreciate being able to rotate a photo right in my account, without having to download it to my device, rotate it in a separate program, and re-upload it to prime photo all over again. With a few fixes, this can be an excellent photo storage program.
Best cloud app
by Jaii7875 on 2018/01/15 00:52
That’s a true statement, let me tell you why. All the other photo clouds tell you that they saving us disk space by backing up our photos and saving them all in their clouds. Not true! They copy our photos , but when we erase our original photos from our devices they also get deleted from the clouds. They are not supposed to be just copying our photos, they are supposed to be saving them after we delete them from our devices. Otherwise where are we saving any space on our devices? This is the only one that I found that actually lets you delete photos from your devices and safely saves your originals. Therefore actually freeing up our disk space. Great app!
Love this App
by treugnhipe on 2020/01/11 02:25
I love the ease of use, the features offered have wonderful quality and as above are again easy and fun. I like that it backs up when you open it...and theirs so many ways to organize photos and videos and many options of what to do with them. Size of storage is reasonable and I have so many gigabytes of media not even close to maximum and I’m in the double digits. I do wish that when you’re uploading a lot of photos and such that you could do other things. Apparently you have to leave the application open for uploading. But the WONDERFUL QUALITIES of the app make up for it undoubtedly. I love this app and DEFINITELY RECOMMEND IT TO ANYONE WHO LOVES PHOTOS AND VIDEOS AND NEEDS A NO FUSS PLACE TO STORE THEM!!! Kid friendly...
This app saved my life!
by gb-dave-in-or on 2020/09/27 16:23
Ok, not literally, however, I had tried and failed with other options like iCloud, portable storage drives, and external flash drives. The first costs money, and could not handle multiple users, the second did not work with my phone, and the third died and may or may not be recoverable. Get this app before your current phone dies and takes your photos with it! Video storage is limited, but if you take lots of videos, you can pay to upgrade to a bigger plan. I think about the people who have lost everything in the recent wildfires. If they had this app, at least they would be able to reprint family photos later.
A great alternative for extra storage
by Kricket35077 on 2018/09/27 21:31
With a prime membership this app is included, it has lots of storage space, but lacks in keeping up with recent photos. I have my photos in this app to scroll across my tv screen as a screen saver and I have seen photos pop up that I do not have anymore and had forgotten all about, they are very random. In which it is nice to see surprise photos but I’m more concerned with recent photos I have taken and they are there floating around in space somewhere. It is good to have for a extra backup, especially when my iPhone is constantly telling me to pay more for storage, not this gal, I will use other apps to save my photos that I can access anytime similar to this app. All in all I would recommend it
App times out often ...
by Wealth Creation on 2017/11/28 17:08
I wasn’t even aware that I had this feature from Prime which is a cost saver & bonus. I use an iPhone that really needed more space so I just wanted to store them easily rather that purchase additional cloud space. This task became so laborious. My app timed out several times. It really could not cope with uploading, verifying & deleting more than 50 pics at a time. I went to bed leaving it to upload only to become more confused as to which pictures I could delete off iPhone🙁. I’m still doing it 3 weeks later because it keeps timing out. So now I have to keep going back & forth between app & pics b4 deleting. As one reviewer commented “it’s FREE”. Oh, I forgot, the above comments does not include uploading videos. I am too scared to start if pics took so long.
Easy to use, but lacking some features
by Sir3nsong on 2018/11/18 16:31
I really appreciate the ability to easily backup my photos. I also like the idea of it recognizing people; however that feature definitely needs work. The app routinely ‘recognizes’ non-facial things as people. If I go in manually and remove whatever name it has attributed it to, it simply chooses another person. There really needs to be a way to tell it that isn’t a person. I would also love a way to categorize photos by subject matter (places, pets, etc), so I could easily find a photo I was looking for. Most other apps I’ve used have these abilities. All that being said, I can’t complain too much, as it’s unlimited photo storage and comes included with Prime.
BEST app to backup photos!
by Tvasilik on 2020/05/18 07:34
This is the best app I’ve ever used to backup my photos. I take about 10-20 pictures every single time I’m taking a photo. I also take tons of worthless screenshots. By using this app to backup my photos I’m able to keep every single one archived and then keep my photo library on my iPhone cleared out. The initial backup took about a day. I had 31,000 pictures. Excessive I know! But now it takes only a minute per day to backup the new stuff. Love love love! I hate backing up with iCloud and tech support suggested google photos as an alternative. I hated that app. It also doesn’t keep the pictures full resolution. Try this out, you won’t be disappointed!
No worry no cost photo archive
by Obsessive Consultive on 2020/03/29 16:31
I’m a hoarder. A digital hoarder. I have files from the early days of DOS I don’t throw out. So pictures yeah I have a few. A few thousand. I have filled up 3- 20 Tb drives-yes terabyte. Don’t judge me. I keep seagate paying those fat dividends. So the idea of being able to archive all my photos in the cloud for free-I’m in. Easy and mostly automatic uploads. Easy to browse. Kind of fun blasts from the past. As I am still not over the loss of thousands of pictures from an accidental repartition if a 20TB vault a year ago ( deep deep sob) this is a balm on my damaged psyche. Privacy? Over rated. If somebody wants to browse my dogs and trips to Europe and secret prototype robots ( ok not the robots) then it’s fine.
Lifesaver
by Spooner1324$ on 2021/03/22 19:22
I had 18 years worth of pics on multiple devices, PCs, iPads, iPhones, macs, thumb drives, sd cards, all of it. Things started going bad, hard drives started crashing and the threat of my family’s memories made me look for an offsite storage of everything in case something happened to my home. I used to have to load up old devices and pray they’d work long enough for me to pull stuff off of them. Now, it’s available on anything that has an internet connection. 74k photos and over 115gb of videos all in one place. My 3 kids births, all their birthdays, and everything in between are at my fingertips. I’m super grateful this technology is available.
Keeps all your photos safe
by DeeQb on 2019/08/08 23:31
This app keeps all your photos safe by uploading them to the cloud so that if your device is lost or destroyed, you won’t lose them. Your photos are available through the app at any time you have connectivity, so you can access ALL your photos from your phone at any time without using up your storage space. My favorite features are the automatic upload from both my phone and desktop, and the ability to search by person, subject (like “dogs”) or date. I would like for it to be easier to save a set of pictures to a folder or album on my device
GOOD BUT NOT THE GREATEST
by ALGP081613 on 2020/01/10 22:45
decent quality prints . . . invites arrived a day earlier than expected, but overnight delivery cost nearly 1/2 the cost of the purchased product, and the difference of one day made ALL of the difference without knowing what time to expect the delivery . . . I wasn’t particularly thrilled that the invites were only sold by increments of 25, and disappointed that I was short shipped [received fewer than 25] upon arrival. The convenience of the service seemed attractive to me when I started the project, but I think I expected the turn around to be a little faster since I took care of the “type-setting.” I would use the service again but do realize that I would need to start any project well in advance . . . with the understanding that card designs and layouts are limited . . .
Needs some work.
by gpelican58 on 2018/09/22 17:31
I like the program overall so don’t get me wrong. I like that it can recognize faces and place those photos under the correct person you have named. The problem is that every once in a while it places the wrong photo under the wrong person. That in itself is not the issue as no software is full-proof in this regard and it is to be expected. The issue stems from the fact that that once this happens, you have NO way of moving that photo to the appropriate person’s folder and can be quite frustrating. If I’m missing something here, I would appreciate some hints on how to correct but till then that flaws appears to be this app’s Achilles heel. I would have given it a higher rating to be sure if not for this serious shortcoming!
Really really great photo storage but...
by emyopdx on 2017/10/04 00:16
This app works wonderfully 90% of the time. Open it up, it automatically scans phone and saves all photos and videos, then you have great access to your entire library wherever you go! However every once in awhile it will get stuck. Like really really stuck. Will need to delete app and re-download. This is an excruciating process because then it needs to scan the whole photo library again. Another issue is it will "miss" videos (usually not photos) in the auto scan that you will have to manually upload. Overall I love the ease and functionality. My husband and I log onto the same account and can see all our pics in one place.
Not Quite There
by Nurse that Sings on 2018/08/11 13:59
You have so many well-written reviews by people that value this app, but also have valuable suggestions as to how to make it better. Have you paid attention to your customers and taken note of their critiques? Many of them have already mentioned things I would change and those reviews are from months ago. Right now, my biggest issue is the time it takes to download my photos. I will keep using it because the storage is free with prime. I would suggest listening to your customers in order to make this a better app and you might actually get more customers that don’t just use it because it’s free with prime. 🤷🏼‍♀️ Just sayin’.
Great app
by bob423 on 2017/12/24 13:22
I have all my photos stored in the cloud with this app. It syncs without a problem with my desktop and I can access all the photos with any device - very handy. Recognition of faces and objects is is a key feature for organizing photos and for finding that one photo you’re looking for. Only one thing is missing - file structure. The folders need to be organized to replicate the file folders on the PC. There needs to be folders and sub-folders. Otherwise it’s hard to find the one folder labeled, “cropped” when it could be a subfolder of Bob or Tom or Vacation, e.g. All the “cropped” folders are bunched together and you can’t tell them apart without looking. Fix that and it’s a 5 star product!!
Photo book
by julie from mich on 2020/12/09 15:07
Impulsively ordered a photo book just to check this out. I wasn’t expecting much because I just used photos pulled off my phone. I could not have been more pleasantly surprised! The photos came out better than expected and the quality of the book was fantastic! There is a title printed not only on the front of the book but on the spine, as well, making it so easy to spot on a bookshelf. The pages are not paper or even card stock but almost cardboard which guarantees that there will be no ripping, tearing or wrinkling of pages no matter how roughly the album is handled. This is a great product!!
Almost Perfect Photo App
by morfit on 2018/01/23 15:34
Great value all around for Prime Members. Two problems keep it from being my go to photos app (Google photos still has it beat unfortunately) 1) It needs to work in the background to auto upload photos...don’t understand why it can’t because Google photos does perfectly 2) In order to make Family Vault work we need to absolutely be able to see each other’s people tags and places otherwise it is half a solution (or at least make that an option to check off if privacy is a concern). Right now only I can see the people tags for my photos and wife can only see hers in our own accounts and not in the Family Vault.
Love it!
by D-n-V on 2019/07/17 09:48
Amazon/Prime photos is fantastic! It’s unlimited photo storage with customizable settings. I have my account set to automatically sync every time I open the app while on Wi-Fi. Pictures sync on all of my devices, as well as my wife’s, allowing us to retrieve photos anywhere there is Wi-Fi connection. This includes viewing them on TV (smart TV). This also allows me to share with other family members. Although video storage is not unlimited, the space is still significant enough for us to record our childrens middle school/high school concerts and send & share with family living out of state.
Life saver
by Taintedheart on 2020/04/15 07:03
I love having the ability to share with family, having everyone’s first grandchildren and twins. I was always having to send so many texts and emails. Now I can send out one group texts to check the app. Family can buy their own prints or whatever other custom item they want. They one reason I would give it four stars and not five would be, my husband and I share the same account so that we have each other’s pics and their is some lag on my iPhone vs his Samsun. He can instantly see my downloads but it takes a bit longer for me to see on my phone his adds even though if I go on his phone I can clearly see them their.
Love this app
by so so traveler on 2020/09/27 12:46
I love that I can download all my photos with this app. I didn’t want to have to pay an extra fee to have additional cloud backup on my phone and since I have Prime this allowed me to take as many pictures and videos as I wanted with my phone and then back them up thus allowing me to delete off my phone and start all over again the next day! This served me well during a 28 day motorcycle adventure in 13 states!! No more messages about not being able to take pictures because my phone storage was full and I can access them any time.
Excellent - now works with Live Photo’s, too
by David in LA on 2018/02/27 23:43
This is an excellent way to back up your iPhone photos, which will otherwise quickly eat up your 5GB cap on free iCloud storage. I suggest setting automatic backup of pictures BUT NOT videos, as videos count against your 5 GB cap on free storage. Not so your still pictures, or even Live Photo’s! Save individual videos to Prime Photos to manage that 5GB cap. Back up is not automatic; you have to have the Prime Photo app active on your phone, and “Auto-Save” enabled in settings, for the backup to take place. Again, in settings, I suggest you keep the “Videos” switch (for auto-save) set to off. Photos can easily be moved to an album and filtered by date; the date of a photo (say, that you download from something someone else posted) can be edited to match the date of the event. The only major feature missing is the ability to add a short caption to a specific photo in your collection or album.
Lightroom Doesn’t Recognize iPhone photos in Prime
by User8K! on 2018/01/08 18:25
After I turned on Prime Photos on my phone, I connected my iPhone to my computer and tried to import my photos into Lightroom. Lightroom did not recognize any of the photos for import that had copies saved in Prime Photos. It was like my phone was empty, even though my photos still show on my phone. So, while Prime Photos sounds like a great idea for cloud storage, it will screw up any photographer’s workflow who uses Lightroom. Now I’m trying to find instructions for downloading my photos from Prime to my computer, so I can import them in Lightroom. All kinds of tips on putting photos into Prime, but still looking for how to retrieve the full res copies. That should be a basic function of cloud storage: retrieving your photos from the cloud.
Photo Storage
by Memaw66 on 2021/04/23 13:30
While Indo like it a lot there are two really essential things that should be added. You should be able to move the pictures in your albums around so they make a cohesive and sensible story of pictures. It is virtually impossible to to put them in an album in order when you will always miss photos and they all end up out of any kind of order. Also when pictures are deleted they should NOT constantly be coming back. Lastly the pictures have an unfortunate way of constantly shifting order?
I like the storage- wish it was more versatile
by donaldsonh on 2018/07/30 00:35
I like that all my pics are instantly backed up and stored and I never have to worry about losing them. I do wish you could order prints and i wish searching for a specific pic was easier. Also, it seems to take longer for my pics to download to prime photos than my other photo app, in which pics are instantly dropped in. I got the prime photo app so I could access the photos instantly from anywhere as long as I was on my prime account, but i haven’t been able to figure that out yet. All in all, I have better luck with my other photo app- i just keep this app for extra back up for my photos and for video storage
EXCELLENT
by SusieQ 71561 on 2020/04/30 16:15
I have never used an app that has had the capabilities to keep all my photos thru my many different changes of iPhones, computers and iPads. I don't have to save to cloud it must do it automatically . I would love to purchase one of the albums but never seem to have the time to organize my thoughts but that is a great option also . Also other ones that if you take a quick look you will see they have several different things to choose from. Updates seem to be done on a pretty good frequency which I like also.
Unable to move complete folders to app
by Lovelyreading11135 on 2018/12/12 10:12
Unable to transfer a previous folder directly to the app. It has the ability to sort the photos by the date taken, whether or not there are people in the photos etc. But for some reason if you have an album created on it, it does not recognize it. Therefore the ONLY way to recreate an existing album is to manually add every single photo individually. Which in some cases is almost an impossible tasking, sifting through thousands of photos to recreate something that already exists and can be transferred by a click if they enabled that function. It seems like a simple tool as most photo apps sort the photos by the albums they’re already in, not the current date. Also the app does not save the photos when it is not open.
Great way to back up photos!
by PJ Lawrence on 2018/01/05 05:39
I love this app as a secondary backup for my photos. However, due to the limitation on video (all non-photo files in fact) space, I still need another backup method and keep another copy at home on my hard drive. In addition, I wish this app would not rename all of my files with completely different and very long names! I understand the need to avoid duplicate file names caused by the standard systems used on devices, but it would really be nice if the original IMG-xxxx name could be kept with just a short addition to make it unique. This is the only reason for 4 stars instead of 5 on my rating.
Could be so much better
by As de corazones on 2018/02/24 19:48
I have found Prime Photos incredibly frustrating to use, for the following reasons: 1. It offers the ability to place photos in albums, but there is no way to click on a given photo and quickly check what, if any, albums it already belongs to. You have to go to the album and look through it to check. This makes the album feature useless as far as I'm concerned. 2. I have not been able to set this app to automatically back up photos in external storage on my phone. Apparently the automatic backup feature only works if you save your photos to internal storage. I like that Prime Photos provides unlimited cloud backup, but as a photo management app it has some serious deficiencies. I will come back and give it five stars if they are fixed.
Great App but needs a little more tweaks!!
by LovaTkay on 2018/03/21 13:42
This is a great app considering now more than ever we take photos of everything. With that being said the unlimited amount of photos that can be uploaded is as plus+++++. However, the time it takes for them to upload isn't as great. Also I'd like the idea of not having to have the app open in order for them to upload, that prevents me from multitasking which is a major minus-----. Also, it would be nice if the app once downloaded and recognize the faces of the ppl we have already set to a folder, would go to that folder automatically if that photo is a single of that person. Other than that this is a great app!!!
I love this app but.......
by Iriyatesse on 2021/03/11 14:02
This app would be perfect if I could actually organize my pictures. Keeping thousands of pictures in one big folder just isn’t a realistic way to to organize everything. Sure you can make albums but without being able to actually move pics to there own folders it’s impossible to keep track of everything. This needs a better way to organize everything. Basically create folders and move pictures. Not one big messy collection with albums.
Excited to see where this goes
by Imkevinberry on 2020/03/15 11:25
I use to have folders and folders of photos saved to a computer desktop growing up. Times are changing and I don’t have time to sit down and upload them to my laptop anymore. While it’s nice to still have that option, being able to upload photos on-the-go is a lot more desirable. And my photos can stay somewhere safe rather than on my phone. The app is nice and clean. Easy to navigate. Does the job I was expecting. I do have one suggestion though regarding photo organization. Would there ever be a consideration to allow sub-albums inside of albums? For example: An album called “Vacations”, and inside that album could be other albums like “Disneyland 2018”, “New York 2019”, “Bahamas Cruise 2020”, etc. That way I can more easily navigate which folders I want to get to. I’ll know my vacation photos are in one album, hiking photos in another, work events in another, and so on. So far I’m enjoying the app.
Rating Trends
91,57,53,60,71,75,88,110,110,76,55,84,78,68,63,48,72,67,93,72,79,82,59,66,67,76,68,77,82,78,74,45,74,64,78,45,63,64,68,80,59,74,73,71,57,72,57,55,70,49,41,32,25,43,49,43,47,56,50,52,76,66,79,61,42,59,54,100,0,74,60,44,32,39,50,56,65,50,69,49,60,40,77,72,67,88,90,27,43,56
All Versions
4.0
93,792 total
 5
75,794
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Current Version (7.12.2)
5.0
82,213 total
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68,133
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1,575
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527
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