Screenshots
Keyword Volume Hits KEI Rank
lemon taxi
21 K
4
karim car
0.00
3
etani rta
0.00
3
dubai taxi
684
2
zimo car
0.00
1
Search Visibility
App name
Careem - Rides, Food, Delivery
Description
Step into a world where you can get everyday needs done on one app! Book a ride, order food from restaurants or groceries from shops and recharge your mobile balance all with online payments. With one single login, you can discover all your local services all in one place, giving you more time to focus on the things that matter most. And there’s more! Explore our loyalty program Careem Rewards, a world of discounts on rides and food, as well as offers from partners, donations to charities and more. Wondering about points? Earn them simply by using the services you need. Here’s a sneak peek of all the services waiting for you* Car Book a ride now or schedule a pick up for later with affordable and comfortable car types - including city-to-city*, local taxi service* bus and bike options*. No need to worry about car rental, we’ll get you to where you need to be, hassle free! Food Order food to your door from over a thousand restaurants and track your delivery in real time. Choose from neighborhood bests, international hits and more. You can now easily access your Careem NOW delivery app in the Careem Super App, too. Shops All out of eggs and milk every weekend? Need a Panadol for a headache right now? In a few taps, shop your daily essentials, health and personal care items and specialty items from a variety of places. Delivery Whether documents, a parcel delivery for a loved one or items from a shop of your choice, get it picked up or purchased and delivered on demand with our courier service. Tell us what you need collected, where from and we’re on it right away. Careem Pay A unified, safe and secure online payment system for all Careem services that also lets you make other frequent payments! At Careem, we care about your everyday needs, so we’ve brought together essential, everyday services in one place, easy to reach at one tap. They’re tailored to your local needs, so you’ll be able to get right to the services that are important to you. In the end, you can get back to doing what you care most about in life, leaving the daily tasks to us. * service availability varies per location
Disappointed by service
by Aliriaz84 on 2020/12/02 19:00
I'm really disappointed by your service. Your rider arrived at wrong location and talking in very cheap language on call. I'm deleting this App
Option to OFF promotion notifications.
by engineerizer on 2020/12/01 20:08
Need option to OFF promotion notifications. It’s really annoying. I don’t want to receive any notification other than my rides related ones.
فاشل
by Dahhhhdk on 2020/12/01 19:39
فاااااشل وما يفتح
شكوى
by beadrah on 2020/12/01 17:55
معلق التطبيق لا يعمل بشكل جيد و تم الحذف خاصيه التحدث مع الشركة او خدمة العملاء للاستفسارات و الشكاوي
It is like water
by Dr.Anmar1 on 2020/12/01 14:21
You can not live without this app رائعيين بمعنى الكلمه وحق العميل محفوظ دائما
Fare & waiting issue
by 02xxxx on 2020/12/01 04:32
The fare of careem is getting high. Today morning from mansoura to corniche near qpost i paid 20qr. No more giving discount.and when u book a ride it will come to u after 10mins minimum waiting. Better to ride a metro from now on
No transparency
by suha.r on 2020/11/30 07:36
Why the app not active the rate of one star if really the service is very bad from any Resturant it’s only active when you put 4 or 5 stars , I believe that app is not looking to improve the service or having accurate feedback as well no transparency
Taxi dropped me and did not stop the meter
by cm256 on 2020/11/29 17:01
The taxi dropped me continued and left the meter on. When inquiring with Careem they replied a week later saying that that I should be happy that they did not charge me the whole amount that the taxi was incorrectly and unjustly charging me...
Alaa iraqi
by Alaabarca on 2020/11/28 11:53
Comfortable service 🔥🇮🇶👍
Suggestion
by كوری كوردستانی خوێناوی on 2020/11/27 19:05
Hi I love this app. This app is best Please, add (center Kurdish ) language for this app. With my respect... .
ابها حي السد
by عايض المغيدي on 2020/11/27 13:19
من افضل واجمل البرامج ووسايل التوصيل اللى طلبتها اعطيه10000من100
Faisal is a good driver
by Hatem raie on 2020/11/26 20:25
Faisal is a good driver
HORRIBLE!!
by Jamaly Alsaedi on 2020/11/26 16:00
They literally steal your money!! They show you a different price before you book, then charge you a much higher price at the end. I contacted customer service multiple times, and they just keep making up excuses instead of giving my money back. Uber might have higher prices, but they would ALWAYS give you your money back!
Careem Taxi
by Allawi2004 on 2020/11/25 15:16
We need Careem taxi in Sulaymaniyah City-Iraq We are waiting for a long time.
Cannot login anymore
by AmirHamzaSikandar on 2020/11/25 14:45
Hi there. I recently changed my phone. The App that worked just fine in my phone for the last 3 years suddenly prompted for my phone number at the time of login. Fully understandable.. then sends you a 4 digit code which is also fine. At this stage it should login my app, but it doesn’t as it asks me to confirm my Facebook login to allow login. I deleted my Facebook account around 2 years ago so cannot do that. It also doesn’t let me create my Careem account through Apple ID. I’ve even deleted the app and downloaded it again but no change in the response. To top it all off, apparently the dedicated helpline that once was there, isn’t anymore. That’s frustrating at so many levels. Help needed as I need my Careem account reinstated just the way it was in my old phone. Thanks Hi, my issue as of today is resolved after I spoke with Careem Service team here in PK. Many thanks for your attention to this matter.
Y did the price went 13 to 15!😡😡
by koola pe on 2020/11/25 12:18
I hate it! It was the best app for me to use on food delivary until they raised the delivery prices it got me on my nerves and they removed the get your food without paying the delivery by using your points this way it became less useful even my brother started instead of ordering by careem and pay 15 riyals extra he switched to uber eats if atleast the dilivery is 13 riyals i woudve used it a couple of times
Some problems
by omar utd on 2020/11/25 10:46
Theowners off this company didn’t add contact us in the app when problem happening with you you cant call them to slove it The map inside the apps had a problem when you try to truck your captin
بخصوص اكواد الخصم
by azzii1 on 2020/11/24 15:35
دائما لما يجيني كود خصم يجي على الشاشه من بره بينما ادخل التطبيق لايوجد كود الخصم
ديانا
by Diaanaa moon on 2020/11/22 18:39
سيء العماله اللي يوصلون مايملكون امكانيه التوصيل للموقع الصحيح ويصايحون ويتعاملون بحقاره جدا
Delivery from Careem Captains Substandard
by ScotWithOneT on 2020/11/22 15:30
If you live in an apartment or in a compound don’t bother with a delivery. The careem captains rarely deliver to your door. Instead the Careem Captain calls often and will only deliver somewhere outside your compound or apartment building. Save time and money by just going to the restaurant and order for yourself.
معاملة سيئة
by Sara63aa on 2020/11/21 17:24
مايردون على العميل :) ، تعبت وانا احاول اتواصل معاهم ولكن بغير جدوى حسبي الله ونعم الوكيل
نظام التقييم احتيالي👎👎👎
by Saleh Nahari on 2020/11/21 16:07
التطبيق غير محايد يفرض على المستخدم تقييم المطاعم بـ ٤ نجوم وأعلى ولا يسمح لك بالتقييم بأقل من ذلك حتى لو كان الطعام سيئاً لا تستطيع التقييم بنجمة واحدة، وهذا احتيال
One of the best Companies in Kurdistan
by Ahmed Barznji on 2020/11/21 11:02
Thank you for your services as always ❤️
رجاء رد السريع
by al3needah on 2020/11/21 07:00
﮼السلام،عليكم،ورحمة،الله،وبركاته صباح الخير الحمدلله انكم رجعتم بس للاسف تاكسي عام نبي تكسي سيارات خاصه متى ترجعون بالسيارات الخاصه بالكويت
Careem service
by areejazawi on 2020/11/20 09:07
I’ve been using careem taxi for about two years and it was fantastic ,but now they are being so late to reach my home and their prices became so expensive and their captains are cancelling my rides whenever they want! It is becoming one of the worst services in iraq
شركة ليموزين حراميه
by A.geeb on 2020/11/18 16:24
سرقو 11ريال من عندي طلبت مشوار والسواق لغاه وفوقها انا اعوضه بعد. ما انصحكم فيه روحو اوبر افضل 😂💔 الله لايوفقهم
Horrible experience
by TraderASC on 2020/11/17 12:17
Super annoying app, doesn’t save address have to keep entering again and again and no way to sort what is available to deliver food. Keeps saying out of delivery range. Why not just show what is available to deliver ?
Ver bad !!!
by riad045 on 2020/11/15 17:59
I waited for 5 minutes under the rain and the driver didn't get to know my location
تقييم كريم او اوبر
by soliman397 on 2020/11/15 09:26
تطبيق استغلالي جداً يقوم بإحتساب حوالي نصف المبلغ عندما تقوم بإلغاء طلبك وهذه السياسه لاتعتمد على ارضاء الزبون بل على استغلاله خصوصاً عندما يكون الزبون مهم او دائم عندهم . وشكراً
Customer service is so bad;(
by Mk3Meshari on 2020/11/14 10:13
Their customer service is so bad I have received three calls from three different people they are saying different things, having the same nationality “ Egyptians” no experience at all to handle their customers the last one he called me he said sorry we can’t refund you the money??And the first one said the opposite?? What about my wrong order I requested one item you send me wrong one because of the restaurant he said, there is nothing in my hand I can do!! Then why are you keep calling 3 times & keep emailing wasting my time if there is nothing on your hand ?-the other guys who called you before they are telling you wrong information and you would not refunded -With very bad attitude then he hung up the phone is this is how you treat your customers!!!
ممتازه
by al3meed131 on 2020/11/14 08:08
خدمة ممتازه تقدم بافضل طريقه ولكن اتمنى ان يكون الكباتنه سعوديون ١٠٠٪؜ ومواصله المراقبه على السائقين حتى نظمن خدمة افضل وانظف👍👍
غلاء اسعار
by انوثة on 2020/11/12 08:03
الاسعار غالبة جدا لم كل هذة الاسعار الغالية
Glitches/login errors all the time
by mahnoorkay on 2020/11/11 21:11
Such glitchy app won’t even log me in
Thanks (Careem)
by Msomami on 2020/11/11 19:15
The best taxi app for us and it have a lot of discounts and offers cause of that i gave them 5 stars ❤️
Drivers are not seeing my villa number
by notallowedtocommentanonymously on 2020/11/11 11:10
“Home” is saved in my app including the villa number, but this information is not being provided to the drivers. Problem seems to be new
الكلفه
by Gh9Mu on 2020/11/10 05:40
رحلات مكلفه اكثر من الجوله الاعتيادي لو بدون استخدام البرنامج، نفضل كريم لاغراض الامان والخصوصيه الي توفرها نرجو الاهتمام بما يخص كلفه الرحلات
Finally UI update!! :D
by C0oll MähäD on 2020/11/09 07:33
Now it’s even easier to book a Ride
استدراج المشتركين للمشاركة بتقييم مع هدية كاذبة
by WadiRumDim on 2020/11/08 11:52
تقوم شركة كريم باستدراج المشتركين للمشاركة بتقييم تقوم بإرساله مرفق برابط ومن ثم تظهر لك رسالة بانه لانك شاركت بالتطبيق ستحصل على توصيلين مجانا اذا استخدمت رمز يبدأ ب FREE وعند استخدام كود الخصم يتضح انه لا بعمل :) شركة فاشلة بكل ما في الكلمة من معنى حتى ما عندكم رقم خدمة مشتركين الواحد يحكي يشكي عن تخبيصكم
Cringey unnecessary marketing notifications
by Fatik- on 2020/11/08 05:24
There should be an option to stop the marketing notifications. While I can silent them with the phone. I do crucially want the notifications related to my ride.
Everyday reliable
by MissJubilee on 2020/11/06 11:20
The app works well and I’m grateful to use it many days of the week. Sometimes there are issues with the map, especially trying to get a driver to pick me up at the university (it takes them to gates that aren’t open and bypasses gates that are). And sometimes the estimate for how far away drivers are is very inaccurate when compared with the wait time once you order. But those are probably out of Careem’s control. Mostly it works as well as I can expect. There are just two little things that are the main annoyances with the app. First, after you select your location and destination, you tap “go” but it doesn’t actually call the driver. You have to also tap “Yalla.” Several times I have thought I ordered and went to get my abaya on, then found a couple minutes later that there was no car on the way yet. If the car size is called “go,” then please put it back on a drop-down menu instead of putting it on the big green button that used to be the “yalla” button. Second, once I actually “yalla” and a driver accepts the ride, the notification that drops onto the top of my screen, covering my clock, tells me what time the driver is expected to arrive. I have to swipe it up to see my clock and then do the math to figure out how far away he is. The notification used to say how many minutes until arrival. That was much more useful in deciding when to begin the process of abaya, mask, hijab, shoes, purse, backpack, and walking out of the house.
ماأنصحكم به. فيه تطبيقات افضل منه.
by wael a sd on 2020/11/05 23:08
تطبيق سيء. اذا حصلت لك مشكله راح يتهربون منها بأي طريقه.
Residences station not working
by DB0528 on 2020/11/04 12:49
Why is this station still not working? It has been down fir weeks now. I have called several times and I am told it will be fixed. This is the station I use and bikes sit there unused. I does not show up on the map at all. Please fix.
The worst
by Adhxm on 2020/11/03 22:16
Since Careem joined UBER and the service went from 5 stars to zero. From a customer services to captains to delivery to everything.
Option to disable promotional notifications
by 9aadi on 2020/10/31 12:02
Can we please have an option to turn off the promotional notifications!! I don’t mind the in-app notifications but the push notifications are very annoying!
سيء
by شيرين ٢١٣٩ on 2020/10/31 05:19
التطبيق صار جدا سيء من كل النواحي والكابتن مو كلهم يستحقون التقييم وشركة كريم دتتجه نحو الاسوء للاسف
Trash App for US Users
by Soccer Fanatic1818 on 2020/10/29 18:30
Some many technical and UI errors. Address location and delivery are absolutely garbage. Support team can’t handle request because they are not trained properly. It’s a shame.
More options. Same reliability. Brilliant!
by Abu Mayan on 2020/10/29 09:43
Thanks for being Careem
Be always late with Careem
by mohammed alrhimi on 2020/10/28 06:03
I had ordered Careem to get work and the captain was 14 mins far way which I was so later after waiting 8 mins the captain cancelled the trip and the app picked me another captain more 15 mins far way. So when I cancelled the older the app dietetic the money right which it was not my fault. I speak as gold membership. The poor app made me so mad.
Annoying
by aaaaaatrggggg on 2020/10/27 10:20
The app has a mind of its own. I’ve had to pay extra for rides that had to be cancelled simply because there was no notification of the drivers arrival and also the drivers cell phones are switched off and cannot be contacted to inquire about where they are parked. So unfair.
Can't track ride once app is closed
by jonnleee on 2020/10/26 16:14
Whenever I confirm the ride and the captain is on its way, I don't know where he is, and mostly the ride is active and then finished after a few hours, there is also no way to call for careem help if you can't open the active rides.
Customer service
by noor wk on 2020/10/25 17:43
The Customer service very very very very bad
رأي
by عزيز غامد on 2020/10/25 07:27
افضل بكثير من اوبر👍🌹
خدمة العملاء
by abohour on 2020/10/23 08:03
ليس هناك تواصل من خدمة العملاء
الله يلعنكم
by MeIanchoIyMan on 2020/10/22 20:25
كس امكم
مها العتيبي
by مهوشه الخرج on 2020/10/22 19:04
تاخرت في الركوب مع اوبر وتكنسلت الرحله وتم خصم مبلغ التوصيل من غير ان يوصلني السائق ولم تتم اعادته لي ؟!
My address
by Basma T F on 2020/10/22 15:38
It’s very frustrating to order Careem as the cars always come to a totally different location. I tried using the share location or manually put the address in to no avail. You need to find a solution for this major issue.
Drivers different from pictures
by sophia zidane on 2020/10/22 01:59
Horrible experience .. your service has become horrible and pathetic
Pretty worthless
by Cargo an on 2020/10/21 08:10
Tried using this app and my card was repeatedly declined. Called bank and was told my card was working fine and approved for use in UAE. Tried to input a different card and the app would crash. Tried six times to input a new card. App would crash each time. Deleted app right away
Jeddah ksa
by siraj747 on 2020/10/20 15:57
New update of Careem one star They’re not good at taking care of cases and customer To switch currency they give you hard time Thank you Siraj
Make life easier... thanks
by y8ocean on 2020/10/19 18:56
Thanks for making our life easier 🇮🇶
Great!
by Kar_2020 on 2020/10/19 17:07
Dont have ang complaints with Careem! Really good service. Keep it up!
التسعيرة
by Samer Al-Mashahadani on 2020/10/19 05:36
السلام عليكم، يفضل لو يتم احتساب اجرة ثابتة للمشوار وتقييمها قبل بدء الرحلة وعدم احتساب المسافة التي يقطعها الكابتن بسبب وجود بعض الكباتن الذين يفضلون الدخول في طرق مزدحمة او استخدام طرق ثانويه تطيل المسافه وبالتالي هذا الشئ يؤدي الى زيادة الاجرة على الزبون. مع التقدير.
Hoffman
by NOT REAL DOSENT WORK on 2020/10/18 21:41
Nice
روعه
by saif aljbory67 on 2020/10/17 13:52
احلى واحسن تطبيق من حيث الاسعار والامان والسرعه ربي يوفقكم
تحيه طيبه
by احمد248539 on 2020/10/17 08:14
تعليق بسيط على افضل وارقى كابتن ركبت معاه الله يعطيكم العافيه واشكركم لحسن اختيار هذا الكابتن الرائع محبكم احمد العمري
تم الغاء طلب من المطعم دون تعويضي
by Shab Zareef on 2020/10/16 12:11
طلبت من مطعم الرومانسية وبعد ان تأخر الطلب ساعة ونصف يخبرني الكابتن ان الطلب لم يصل للمطعم اتصلت بكريم وتم الغاء الطلب ولم يتم تعويضي عن الوقت الضائع ولا عن التوصيل المجاني الذي استحقينه من نقاطي بكريم المفروض ازالة هذا المطعم من التطبيق لعدم احترامه للزبائن ولطلباتهم وتفاديا لحدوث مشاكل كهذه مستقبلا وتعويض العميل عن وقته وانتظاره دون فائدة
مشكلة
by Amira1 mohammad on 2020/10/16 11:39
الرجاء اضافة استيكرات علامة كريم في السيارات لمعرفة السيارة
Review on service
by haristhgmr on 2020/10/15 19:12
I have never wrote any kind of reviews on any application before. But i am tried of careem service worst application ever. They have no good captains and the sop’s are the extremely bad. Instead of careem, uber service is the best.
The badest drivers ever
by Mustafa2050 on 2020/10/15 16:59
السائقين لا يتحلون بالخلق الجيد ولا الانسانيه ولا الامانه اللازمه للعمل في هكذا مجال
يحتاج التطبيق الى تحسين كبير
by zain old user on 2020/10/15 12:41
يحتاج الى تحسين كبير للواجهة العربية لانها تحتوي على كلمات انجليزية كثيرة وانعكاس للواجهة الانجليزية ويحتاج الى توضيح الازرار اكثر خصوصا عند الغاء الطلب
Bad service
by zeno zena zone on 2020/10/15 11:49
The worst taxi ever! Very expensive, the captain doesn’t take the road in the GPS as i ask, also make the way longer to make the balance extra and more expensive and there is nothing special about taxi Careem not in price not in the style i can order normal taxi in the street better than Careem!
تعليق
by hdhjbsgghgdjdhhjxj on 2020/10/13 17:57
الاسعار مرتفعه لماذا ياكريم
Review
by Tamader87 on 2020/10/13 08:23
The Careem crew so creative and the best.
Service range limited
by محمد ميكانو on 2020/10/12 10:44
Careem is very useful app for me and everyone use it , but all of us faced the same problem!! The service range is limited, my home is out range of the service, so I have to select the nearest point or nearest location to my home and then start the trip until he reach my home and then taking me !!! So that mean I have to pay more money to him , and this negative point for this great application !! So please fix it Careem هو تطبيق مفيد جدا بالنسبة لي والجميع يستخدمه ، لكن كل واحد منا واجه نفس المشكلة !! نطاق الخدمة محدود ، بيتي خارج نطاق الخدمة ، لذلك يجب أن أختار أقرب نقطة أو أقرب موقع لمنزلي ثم أبدأ الرحلة حتى يصل إلى منزلي ثم يأخذني !!! هذا يعني أنني يجب أن أدفع له المزيد من المال ، وهذه النقطة السلبية لهذا التطبيق العظيم !! لذا يرجى إصلاحه
Food delivery
by Proud Saudi Citizen on 2020/10/11 13:28
They do cancel orders after one hour. I have ordered around 4 times so far for food delivery, out of these four times they have cancelled my order twice after one hour ! If you dont have enough drivers dont accept the order at first place.
فشل
by Mahdi adnan on 2020/10/10 16:20
بعد كورونا فشل من سيء إلى اسوء للاسف 🙂😑
Not really satisfied.
by iqrahamid on 2020/10/09 19:14
I could give more star, if you take off one option from your drivers. They shouldn’t cancel the ride after saying yes to customers. I faced this issue many times, when first i got messages that your driver is on your way. And after some minutes other message pops up that your driver cancel the ride. If you cant pick up than you shouldn’t select the ride. Hope you guys work on this issue.
Car
by Bh jjggvv on 2020/10/07 11:06
Great service good professional driver Just need to change seat cover
iOS not stable
by pkenji_rm11 on 2020/10/07 06:21
Hi there, please be advised that this version seems not yet stable where iOS 12.4.8 version is not working compared in the earlier version works perfect. Fyi. Thanks ahead.
Last update!!
by onelove001 on 2020/10/06 13:14
Dear developers, The app stopped working after the last update. Please manage to fix it Thanks
Cant log in with phone number
by h9768 on 2020/10/03 03:15
App not working
Crash
by Tomy Willson on 2020/10/01 02:29
I have to put my number 52 times and yet receives no codes even I typed the number correctly but nothing happens. The old number I forgot the password and there’s no way to forget password link to reset password the app with no functions is a useless app. Disappointing
Iraq
by sjad king on 2020/09/30 22:57
ممتاز
الجنينة
by ghjkbddtuiko on 2020/09/30 07:15
لايوجد سيارات تكسي في بعض المواقع لذا نرجو توفيرها
Nice trip
by mahmoud koko on 2020/09/30 03:30
Nice driver
Terrible UX, confused app
by Anzar Khaliq on 2020/09/29 02:52
The app has an extremely terrible User experience. The appearance looks welcoming but it fails majorly on function. If a captain cancels a ride, the app fails to process this and doesn’t let you book another ride. It keeps telling you are already in a ride and call Careem if you need help. If you call through that button, it takes you through many voice recorded messages only to inform you that sorry this call service isn’t for you. The booming screen keeps directing to my rides which are no where to be found. The best part is that there is no way to leave feedback about a part of the app that isn’t function. Talk about hubris. I’m lucky I don’t have to use this frequently. I pity those who have developed some sort of reliance on this service.
Can’t clear notifications
by Fiat124 on 2020/09/27 15:29
I’ve deleted and reinstalled the app and it still has a red 1 notification that won’t clear even after I’ve looked at every notification multiple times
distracting menu ، Alot of ads قوائم مشتتة
by DrProTech on 2020/09/27 05:29
كثير القوائم والخيارات ، والاعلانات many menus many options not related to main service
My experience with careem!!! 😁
by this is a problem please on 2020/09/26 16:27
My experience with careem was amazing and special as I saved enough money I bought AirPods and even is still saving, I find careem a life saver with fast delivery’s and fast arrivals when ordering a ride and I also like how you can collect promo codes to save money 🙌🏼
تحديد السائق
by ‫⁦‪@llhnoon112034_h‬⁩ ‬ on 2020/09/26 14:03
ان يكون هناك إمكانية إختيار السائق ( إمرأة أو رجل ).
طلب تغطية خدمات كريم في مناطق بغداد
by Zahraa alsader on 2020/09/26 08:11
بسماية مدينة سكنية جديدة وكبيرة نرجو توفير خدمات كريم فيها
مشكله تسجيل الدخول
by مصه on 2020/09/25 05:11
فيه مشكله بتسجيل الدخول
My problem
by Ali khaty kurdi on 2020/09/23 17:34
I choose a point in my phone but another point appear in captain’s phone
تطبيق رائع ومعاملة اروع
by Amani.suliman on 2020/09/23 14:08
شكرا كريم فخورين فيكم والله ❤️
Notification malfunction
by s9m9s0 on 2020/09/23 10:55
Whats the deal with the notifications!!! I open every notification and yet the notification sign on the app’s icon keeps showing up , its very annoying !
Extremely bad service
by sktrsn on 2020/09/23 09:14
Not any management shktasn
Broken Sign In.
by Edliss on 2020/09/22 14:39
Sign In with Apple doesn’t work
Perfect driver that ever we met
by mona swaisi on 2020/09/22 13:39
Thank you
👍🏻
by Saifpk96 on 2020/09/21 09:55
Support Apple Watch please ادعمو ساعة ابل من فضلكم
Captain Attitude during Promotion Time Span
by Mjunaidbutt on 2020/09/03 11:53
Hi Careem, I am your regular customer and well satisfied with your extra ordinary service quality and safety measures as well. The only issue that you need to put focus is on the Captain during promotion time period. May be due to discount on rides, sometimes captains are not interested in taking those rides which are not profitable for them due to promotion and less fare so they accept the ride but also pretend that they are stuck in traffice and customer keep on waiting and atlast rider has to cancel the ride. I would highly recommend you to please look into this matter to save time both of Rider and the Captain. Hope you take notice of this thing. Thanks
Everyday reliable
by MissJubilee on 2020/11/06 11:20
The app works well and I’m grateful to use it many days of the week. Sometimes there are issues with the map, especially trying to get a driver to pick me up at the university (it takes them to gates that aren’t open and bypasses gates that are). And sometimes the estimate for how far away drivers are is very inaccurate when compared with the wait time once you order. But those are probably out of Careem’s control. Mostly it works as well as I can expect. There are just two little things that are the main annoyances with the app. First, after you select your location and destination, you tap “go” but it doesn’t actually call the driver. You have to also tap “Yalla.” Several times I have thought I ordered and went to get my abaya on, then found a couple minutes later that there was no car on the way yet. If the car size is called “go,” then please put it back on a drop-down menu instead of putting it on the big green button that used to be the “yalla” button. Second, once I actually “yalla” and a driver accepts the ride, the notification that drops onto the top of my screen, covering my clock, tells me what time the driver is expected to arrive. I have to swipe it up to see my clock and then do the math to figure out how far away he is. The notification used to say how many minutes until arrival. That was much more useful in deciding when to begin the process of abaya, mask, hijab, shoes, purse, backpack, and walking out of the house.
App ruined. Customer lost.
by youlostit13 on 2019/05/07 17:28
I was very happy with this app being available in my city because it made finding a cab easier. So whenever I need a cab at night, I trusted Careem because that meant I didn’t have to stand alone in the street waiting for a cab, and whenever I needed to be somewhere on time I used Careem because it spared me the wait and wave and got me to my destination quick. Plus the drivers were always polite and on time so I was a happy customer, until.. The latest update on the app suggests that a Careem ride only gets you one seat in the cab, and allows the driver to pick other passengers on the way or to have other passengers along. I was told if I have company, I should just call the captain and ask how many people are with him (as soon as I did he started nagging how I’m only allowed one seat) so if it’s not compatible I cancel the ride and search for another captain, which to me is a waste of time. This new update took all practicality from the app.. so I won’t be using it anymore because it’s now the same as howling a cab in the street.
The best transportation app in Egypt.
by HoodzInDaWoodz on 2019/01/19 19:38
I’ve probably never written a review for an app before, but this app has gone too far past my expectations for me to stay quiet. Not only is the app quick, but you also get the quickest captains too. I get discount codes all the time for Careem, including points for using the app so often. Not to mention their amazing customer service; as soon as you rate your driver, you receive an email concerning your rating. This may seem hard to believe, but I have a perfectly working car and a driver that is on duty 24/7, yet I still choose Careem as much as I can. If this app was available in USA, I’d use it there too. Long story short, get the app. It’s so worth it.
Technical Problem
by RayFord321 on 2020/01/15 14:36
I used to use this app all the time but since getting the iPhone 11, I haven’t been able to use it. When I try to log in when I’m connected to WiFi, it immediately says it encountered a technical problem after I enter my phone number. When I log in using data, it’ll accept my phone number, give me a pin, and after I enter the pin it would ask me for my password. Once I give my password, it’ll take me back to the start screen with a loading wheel on it indefinitely. I know I entered the password correctly because I was able to log in to my account on the computer. When I try to use Facebook to log in, regardless of if I’m using WiFi or data, it doesn’t do anything. This app would probably have 5 stars from me because I know the service is great and I relied on it a lot, but the way it is now, it’s unusable.
Service range limited
by محمد ميكانو on 2020/10/12 10:44
Careem is very useful app for me and everyone use it , but all of us faced the same problem!! The service range is limited, my home is out range of the service, so I have to select the nearest point or nearest location to my home and then start the trip until he reach my home and then taking me !!! So that mean I have to pay more money to him , and this negative point for this great application !! So please fix it Careem هو تطبيق مفيد جدا بالنسبة لي والجميع يستخدمه ، لكن كل واحد منا واجه نفس المشكلة !! نطاق الخدمة محدود ، بيتي خارج نطاق الخدمة ، لذلك يجب أن أختار أقرب نقطة أو أقرب موقع لمنزلي ثم أبدأ الرحلة حتى يصل إلى منزلي ثم يأخذني !!! هذا يعني أنني يجب أن أدفع له المزيد من المال ، وهذه النقطة السلبية لهذا التطبيق العظيم !! لذا يرجى إصلاحه
Ridiculous support centre
by maximus5555555 on 2019/09/25 17:36
Will it hurt to have a call centre or a helpline or a customer service that actually works. Charge money for it if you have to but the current scenario is simply ridiculous Careem founders are proud they have sold off to Uber but they have committed one of the 7 deadly sins, by giving in to greed and ruining a perfectly good app and service. I cant even log in to my own account. Not that I am concerned but I dont want you guys having my credit card info and no privacy policy as once already data was leaked from Careem and everyone knows it. Take a look into your “technical” issues and review the support your team gives. Now that you have entered the corporate world learn to spend some thought on how you treat customers. Dont worry every dog has its day, Nokia thought it would last and guess what, whens the last time you saw one........
Careem was 5 stars before this update!!
by Lola! ;) on 2020/08/13 12:05
This new update does nothing but ruin user experience!!! What was wrong with it the way it was before?! Why would you clutter the app by bringing user rewards as the front page and make booking so small and make careem wallet have its own dedicated tab but not booking. Half the time the app doesn’t actually pull up my booking in progress and I have to go looking for it in between this maze of random things because the new UI is so atrocious! Furthermore, every since Uber took over they’ve been charging drivers so much nobody wants to drive with careem anymore and I can’t even make a booking at the time I need it because there are rarely any drivers available now. You know what they say, if it’s not broken don’t fix it. Your greed is going to kill the app. I am really considering switching ride share apps because of this unsightly update.
Awesome!
by ramon.ghanem on 2019/11/14 10:26
Great service, great product 🙂👍 But there is a big issue with the app. Since last two updates I have problem with the app. It always says that there no internet connection all the time. I am connected to LTE 4G and all apps and internet is working correctly. But with Careem app says that I have no internet connection. So when I turned on WiFi Careem app worked and it was connected again!! Today i checked out if there a new update to fix this bug. I updated the app. Still the same problem, saying that I am not connected and there is internet connection when I am connected to LTE 4G. But when I switch to WiFi all is fine. Kindly fix this annoying problem. Thank you
My recent visit to Pakistan
by Imran P on 2018/08/20 06:18
I recently visited Karachi after 15 years I have used Ride sharing apps abroad but for Pakistan whenever I have visited I have rented a car as this method did not exist. This time I was told about Careem. I found it very convenient the drivers were professional and courteous. I was using the business option which was a few rupees more but all the cars newer and had air-conditioning as I was there in July. I will definitely use this service again next time I visit.
Unsatisfied for several reasons
by من أفضل البرامج الدينية on 2020/02/28 10:35
First, I cannot pin my exact location ( I could pin it with other taxi and delivery apps) and the drivers stops at the building near me so I had to walk more to reach the car. Second, many cars had poor air conditioning, and rude drivers( one of them tried to fool me by not giving me the change). Third, WHY if I cancelled a ride, I get outstanding balance?? I paid once because it was my total decision, but this time it was the driver’s fault didn’t come to the location, I called him and told him where I am exactly but he for no clear reason didn’t come!! Since that time I didn’t use Careem again because of this outstanding balance that wasn’t my fault, and I even was late to my college because of the driver. Update: I found no benefit from your help center.
App Interface
by Ali baba 40 chor on 2018/07/26 04:47
The apps interface on iPhone 5s screen does not show full details of the vehicle and is like Toyota C..... Please correct this issue by making these details expandable so that all details about the driver and the car can be seen. Also I would suggest a journey path be showed on the map like uber. Lastly I would recommend to improve your fare estimate algorithm as the actual fare in my experience has always been higher than the range given. If you are giving a range then the fare should be within its limit unless there has been unusual conditions. Thumbs up for the wallet feature which allows extra paid money to be used on the next trip and not have the hassle of getting change when paying cash.
Customer service is so bad;(
by Mk3Meshari on 2020/11/14 10:13
Their customer service is so bad I have received three calls from three different people they are saying different things, having the same nationality “ Egyptians” no experience at all to handle their customers the last one he called me he said sorry we can’t refund you the money??And the first one said the opposite?? What about my wrong order I requested one item you send me wrong one because of the restaurant he said, there is nothing in my hand I can do!! Then why are you keep calling 3 times & keep emailing wasting my time if there is nothing on your hand ?-the other guys who called you before they are telling you wrong information and you would not refunded -With very bad attitude then he hung up the phone is this is how you treat your customers!!!
Good app but can improve
by Cybercurry on 2020/07/16 17:49
I dont use it much, so I am perhaps not used to the features, granted. But any app these days should be intuitive. For booking rides I want to see a button that allows for advance booking in the main menue. And then I want to see my confirmed bookings in a list and there should be a 1 click option to cancel any booking also. None of this exists. To cancel I ended ip sending an email. The pickup location defaults to any other users location nearby and is confusing. This should be blanc until you fill it, dont prefill it with other peoples possibly useless data. I like the idea of this app a lot but it needs to be better structured and become more intuitive.
The service is nice but...
by TechLady123 on 2019/09/18 17:11
I use Careem service a lot but if I ever stop using it, it will be because of the many Careem drivers who made me feel guilty for how long my rides are. Many of them say if I knew this ride will take this long, I would not have opened the app, or I would not have picked up this ride !! Like it is my fault! There should be someway to tell the driver ahead of time how long a ride will take and the destination and whether or not they are willing to drive to certain cities and/or accept to go certain number of miles. I’m starting to feel bad for all the comments and attitude I’m getting from them.
A great app otherwise.
by Anon pak on 2019/04/12 10:21
Except the part that you can not rate drivers lower than a 4, and anything between 1-3 gets automatically removed, also the part where the captains can sometimes steal your money by not adding the extra amounts to your wallet. Customer service is highly varied, with complaints being resolved in minutes to not being resolved or responded to at all, I use the app 6 days a week, just sad that some captains just run off with the extra credit without adding it to your account, and you cannot reflect that to the captain because the app won’t let you rate a captain lower than 4 stars, weird, but then again, there’s a reason I guess I have never seen a 3 or 2 star captains. Rated 2 stars here.
Do not use this service
by dubaiclient on 2018/09/28 19:09
DO NOT USE THIS SERVICE! I have been trying to contact the customer care of Careem for days - with no effect. This is not the first time I have had this kind of an experience. They are IRRESPONSIBLE, TARDY, and straight-out RUDE. I have had their drivers chase me into buildings when THEIR payment systems failed. I have had their “customer care” agents get into fights with me. Right now they are SPAMMING my email, and my private messages (every 5 minutes) for a problem on their end. The thing is that I have NO POINT OF CONTACT to fix this issue (even though the issue is not mine to fix). Cheers to those poor drivers, I can only imagine what it is like working for this kind of a company. They do not deserve even a single star.
Don’t use it in Istanbul
by Since1907 on 2017/10/28 12:29
Their business plan and algorithms may work great in small and less congested cities but this ride sharing scheme is a big failure in a city like Istanbul. The number of cars they have in Istanbul is far less than enough to cover the city and it takes them forever to get to your pick-up location, specially during rush hours. Their prices were some what competitive when they’ve first launched their app but not so anymore. I’m deleting the app as soon as I finish writing this review. One final note; no ride sharing company will be competitive against city cabs as long as the gas prices are this expensive and with laws that are preventing private citizens to use their own cars with these ride sharing apps.
Decent app but TERRIBLE customer service
by Faisal D. on 2019/11/23 13:27
I have used Careem for some time now and generally it has been ok as long as I don't have any issues that requires assistance. The few times I interacted with there customer service has been a very bad experience for me. Most recently they accidentally charged my credit card twice for the same transaction and when I complained they denied it. Then when I showed them my credit card statement as evidence they claimed that they refunded it back to my "bank account" not my credit card which they obviously didn't because they don't even have my bank account information. I have reported them to the authorities and will never use them again.
Terrible UX, confused app
by Anzar Khaliq on 2020/09/29 02:52
The app has an extremely terrible User experience. The appearance looks welcoming but it fails majorly on function. If a captain cancels a ride, the app fails to process this and doesn’t let you book another ride. It keeps telling you are already in a ride and call Careem if you need help. If you call through that button, it takes you through many voice recorded messages only to inform you that sorry this call service isn’t for you. The booming screen keeps directing to my rides which are no where to be found. The best part is that there is no way to leave feedback about a part of the app that isn’t function. Talk about hubris. I’m lucky I don’t have to use this frequently. I pity those who have developed some sort of reliance on this service.
Issues with cancellations
by Fa10_1 on 2020/08/28 06:07
When Careem cancels a food order (yes they charge you and then cancel), they don’t refund after they cancel the order. They keep your money and say you should use it on their platform using Careem Pay. If the item that you choose to buy with the money they kept, is priced more than what you have in the Careem Pay, they tell you to top up the Careem Pay. So first they cancel and keep the money and then if you want to use it for something more expensive they say top up the account. You cancelled the order, so just give people their money back.
The system gives wrong numbers
by arealguynotabot on 2018/12/02 10:41
I used Careem multiple times, there are many glitches such as when canceling the driver 6 minutes away they end up coming, secondly most importantly payments in cash show different numbers between the driver and me once I paid nothing because it showed to the driver 0 fee but later on the day when I reopen the app it showed the fee was 5QR and today the driver showed me through his phone that the fee is 17QR I paid it later when I checked the app to order a cap it showed me that the fee was 7QR. Uber brings less frustration
I have been STOLEN by Careem and driver Moemen Gamalelden
by Ahmed_Sherif on 2018/03/07 20:24
I have been stolen as I didn’t pick up the trip and already cancelled on spot since I click by mistake and driver (Moemen Gamalelden) called asking to cancel though I already did (confirmed that to him) and even gave reason why to cancel but seems driver has no integrity and ur system not secured !!! This action from Careem beside having a problem every day last last 3-days (wz no follow up or customer service action) reveal EXTREMELY BAD service to degree of STEAL people because u have my credit card details !!! If money not refund within 24-hrs and serious action taken in order not to be repeated by driver, I will simply share contact حماية المستهلك and share on social media.
The App was so helpful
by bouland on 2019/09/14 00:10
I was New in the city of Casablanca and the cab drivers took advantage of me by charging me ridiculous fare. Once I discovered this App, things just became so easy for me. Easy fare prediction, the driver was so nice and deserved the tip I gave him. But the drivers are working under the pressure of the cab drivers who don’t want competition, I had to pretend the driver was my friend when he dropped me in front of my hotel so that the regular cab drivers don’t get mad à him !!!ridiculous
Bad Design Interface
by Eng. Gamal on 2019/08/10 07:32
First time to use Careem. Default selection for type of car is airport , which is the most expensive selection. I did not know this needed to be changed to the less expensive selection, like GO MINI. I had to pay 200 EGP when the trip should have cost about 45 EGP. I believe Careem made the AIRPORT selection default to fool you into accepting the default instead of showing you other options. With UBER, you are given 3 selections in one view, with the price. Careem has to navigate further in order to select the type of car and navigate even more to know the price. Terrible and sneaky design for a first time user. I selected Uber for my next rides.
One of the worst applications
by AhmeDola on 2017/09/08 06:50
First their drivers are awful and not in rare case happens it always happens at least if you had 10 rides 8 of them are with a driver with rude language or even the situation of the car is awful , somking cigarettes , playing songs without asking , the fare is better than uber but for me using this app again is forbidden until they fix their issues as even i reported alot of times no body cares and no replies and when they replied once the solution was really comedy that they gave me back my money that they tooked for booking a driver who can't reach the place but only for 24 hours , as if i must make a ride not to lose my money .
Great App
by Ziad Selfani on 2019/05/31 03:09
I’ve been using Careem for the last 2 months, amazingly useful and easy to use! Packages are also a treat I recommend adding 6th star or golden star for those who really go out of their way to make our experience lovely! I also suggest you create a broadcast system where every week a Captain can share an issue he had and make all other captains learn fro. That problem and from the proposed solution Extend packages expiry dates !!!
They deleted their phone number
by AL SULAMI -900 on 2019/08/06 22:14
I cannot contact them if i need them I had an incident with one of the captains who was very rude and demanded that i cancel after he got to the location , of course i thought that i could find their number in the app like before and complain because the driver didn't leave me a choice but to cancel and 11 SR was put on outstanding amount which is totally unfair to some this may sound trivial but this is serious the customer has no way of communicating with the company i even went to their website and sent a complaint and they never responded, this was a good app but the lack of communication is detrimental to the experience
Canceled ride
by Dr Zaid Al Khaledi on 2019/06/01 10:16
I hope this finds ears at the other end. Today I had the driver call me asking me to cancel for an excuse that I do no believe is true and nevertheless your company charged me for the ride, the same ride that I had to waste time waiting for and ended up not getting!! I do not understand why I had to pay for your driver’s irresponsible action and I did not even find a “contact us” on the app!
The worst service I don’t recommend this ever
by hwda8609 on 2018/08/04 06:07
When I was in the car the man asked where I would go and then I told him the details after this he went to abandoned place and told me to give him the money I asked him why then he told me don’t be scared I just wanna make sure that you’ll give me my money because a lot of ppl were lying to me and I get an afraid of that ....I advice all ppl who are seeing my letter never ever go with cream it really bad and I swear to god what I said is true 100% don’t think cream is fast cause they’re lair and all they want is money and taking often more than they deserve so I have earned an experience in order not to believe those companies
Everything about it is just terrible.
by Idell Laschius on 2019/12/12 13:33
My designated captain was 13 minutes away. 5 minutes later he cancelled the ride & I was given another captain. This one took 5 minutes to move from his place. He was supposed to arrive in 4 minutes. But it took him 7 minutes AND a phone call to arrive, yet at the wrong location. All of this happened in the city of Islamabad. The app didn’t show the 1.5× peak factor before the ride. The fare was about PKR90 more than the estimated fare - which already had a wide minimum-maximum range of PKR90. Careem probably lost a user it had had for 2+ years. Terribly disappointed with the captains & Careem service on the whole.
Purposefully hard to reach customer service
by Saif Bet on 2019/09/26 04:34
Any app that makes it near impossible to reach help or support is a fail in my book. I would have rated the app higher if other features were outstanding but they are what you would expect. When you need support, the first big negative is that the number posted tells you that you have to go through the help section on the app LOL. They set up a number on the app to tell you to go back to the app ?!?,!,!? Then it takes quite a lot of digging to reach any form where you can fill to email them. Very disappointing. Might as well use Uber. But they own Careem now so I guess your stuck
Pathetic
by Pindiboy on 2018/04/23 05:58
I usually do not write reviews but this time I had to... its the fifth time that captain notifies he has arrived as soon as he accepts the ride and then they take 20-30 mins to reach me. Technically I wait for half an hour and then I pay for that waiting too. When I asked captains why did they notify that soon? Their answer is always “Careem’s GPS has some problems, I couldn’t see your location so I pressed that I have reached. “ Now why I’m angry on Careem is Every time I tried to contact helpline its too busy and even after a very long wait I never found an officer to whome I could complain. I even sent an email which has no answer from Careem yet.
Beware, Danger!
by Smhouck on 2019/07/18 20:39
This app and the company are a joke. It could actually be VERY dangerous. Myself and a fellow female friend tried using the app while traveling in Casablanca. The app doesn’t show a picture of the driver, the license plates were incorrect every time, the color of the car was incorrect every time, the arrival was incorrect every time and the drivers do not speak English well enough for you to call them. On several occasions the driver parked, we called when the app said they arrived and could see no one, and the driver told us to walk to where he was located. The taxis were easier and only slightly more expensive. Not to mention probably safer than Careem!
Works well
by Ds18095479 on 2018/12/31 17:55
As I’m American I’m accustomed to using Uber or Lyft. But Careem works very well in the Middle East where Uber isn’t always available. Two things I don’t care for is it tends to be more expensive than Uber typically is and sometimes I feel drivers pick you up in unspecified spots in order to gain waiting fees (please not this is my speculation and is not necessarily true). The cars typically are much nicer than with an Uber.
It’s the app and the company ethics
by MrToughEnough on 2018/09/25 02:44
I’m rating here the app not the service which is unjustifiably expensive anyway. This is a horrible app it keep sending irrelevant notifications at silly times and you have no control at it at all, within the app although there is a section for notification but there is no option within it to disable this ridiculous promotion who I doubt anyone response to it. If you disabled the notification from the iOS itself the app will be useless. Moving to Uber as Careem doesn’t respect the privacy of its customer and it gave itself the right to disturb us with promos at anytime
Theif Company and drivers
by Jassim.A on 2019/10/09 12:03
I recommend using other trusted companies. This company is not reliable. The driver kept the app running even though he dropped me at the location at 10 am. He made it look like I was still in the car . I opened the app after I was done shopping at the mall and realized that it says I was still in ride. He kept the app running until 11:54 am. I was charged 5 times of the price on my credit card. I tried to rate the driver but they won’t let me give him a one star. I contacted customer services. More than 2 weeks now and no replay. I am deleting the app. Such a waste of time and money. Be careful
App doesn’t notify when driver arrives
by nakooshka on 2019/04/17 05:49
Careem sent out a message last week that drivers would no longer text when they arrive but the application does not always notify you. Drivers also no longer call, and sometimes they end up in the wrong locations. I’d like for careem to change the feature or provide with an alternative even if it was an automated call that could tell customers where the driver is instead of keeping the app open.
Can’t get on the site
by nelly7419 on 2019/11/23 04:41
I can even get on the site. They say check your internet. My internet is working just fine. They are having technical issues. They used to respond to my emails but after 15 + emails back and forth they don’t respond anymore. I have lost 8 rides. There is no help and no one to speak to about reimbursement.
Extortion
by non urdun on 2018/04/11 15:51
I normally don’t have an issue with your app but the issue here is that today, I booked for a ride, I actually saw the car pass right by my side, he called me and asked for my location which I did tell him distinctively, only for him to continue with the ride and the I got a notification that my captain has arrived, whereas he just kept driving down istikla road down to bibar and said he’ll turn back, I felt I was being cheated and I cancelled and you charge me 1.5 for not riding? How reasonable is that? Stop over charging cancelled trips or if at all you will charge it should be at a reasonable price, not 1.5jd
Very useful app
by Silverrrrrrrrrre on 2018/06/06 13:59
I love it. I always use it when I travel outside my country. When every i face a problem with the captain i just report it and I always get a response immediately. I love the wallet idea when the captain doesn’t has change he keeps the rest of the money in it so i can use it in my next ride. Very useful app. Thumbs up 👍🏾👍🏾👍🏾👍🏾👍🏾
Karim at Saudi Arabia
by Moonary on 2018/10/02 14:11
a 6 minutes wait for a 10 minute trip became about 50 minute trips. I had to wait in hot weather outside and change driver 4 times because they either not moving, not answering, took too freaking long, and when the car finally arrived, the driver took me to a closed path using Karim app. I guided him back to the correct way and I arrived after almost an hour from the time I ordered first car and I was charged 18 Ed for what is usually 10-15 rage trip. This not my first struggle with them, but hopefully the last because I am not gonna use thier service anymore.
LAIRS AND RUDE
by juulliaaa_cxb on 2019/05/03 07:28
I ordered a Careem I could not track him so I eventually called him, after calling him he had said he is two minutes away ,so I had waited for over seven minutes and he was there there still, when I called again he said that he’s at the intersection and that I should wait there so I left and waited at the intersection but not arrived for another 10 minutes when I called him once more he hung up on me after saying sorry I’m coming. this is very disgusting and the way he acted was very rude this is the last time I’m using Careem and would not recommend this, use Uber instead
Not really satisfied.
by iqrahamid on 2020/10/09 19:14
I could give more star, if you take off one option from your drivers. They shouldn’t cancel the ride after saying yes to customers. I faced this issue many times, when first i got messages that your driver is on your way. And after some minutes other message pops up that your driver cancel the ride. If you cant pick up than you shouldn’t select the ride. Hope you guys work on this issue.
Technical issue in the latest update. التحديث الأخير فيه مشكلة
by Gone withth the wind on 2018/05/01 14:59
I like the app and the company is my favorite but the new update is not working well with me. The display used to be more user friendly. Besides, the big problem is that it keeps showing that there are no cars available. Yet, whenever I request a car, I can find one available. I think it’s a technical issue. التحديث الاخير بوضح لي انه لا يوجد سيارات بجميع الفئات بينما اذا حجزت رحلة بالرغم من انه يقول مافيه سيارات، الاقي السيارة قريبة.
Terrible app steals your money
by TheImmortalofPasargarde on 2019/12/31 09:14
This app was working just fine in Abu Dhabi until I loaded 350 derham on it and tried to go to Dubai. Then it stopped working saying there was a problem with my account, so I used Uber. Then in Dubai the problem continued. I have now tried to email and call and no response. At one point it says I need to update my app, but there’s no update, I deleted and downloaded the app again and now it tells me my account is not recognized so I have no choice but to dispute this with my credit card carrier. Terrible terrible just stick to Uber not some backwater app.
Poor customer service
by Ghchic on 2019/09/28 12:54
I loaded e-vouchers to use during a 4-day trip to the UAE. Next thing I know, Careem immediately deducted the total amount. I contacted them several times several weeks ahead of my trip to rectify the situation but got no response. There is no phone number, only email. It wasn’t until I posted a Tweet about this issue that they finally responded to say they are “looking into it.” By that time, I was at the end of my trip so whatever they come back with may be useless to me sine they do not operate in the US. I will never recommend them to anyone.
Not recommended for ladies
by Asmaa-Kuwait on 2018/04/19 07:10
After spending more than 400 dollars on Careem rides, I can tell you their pros and cons. They listen to your complaints and return your money, but the issue is that they won’t be able to control the manipulation of their new captains, and you’ll have to keep giving them Bad ratings to take notice of the matter. I as a woman pay my hard earned cash to drivers to make sure I reach on time at my location. I don’t want to be frustrated post my rides unnecessarily all because the driver spoiled my experience. I will not be recommending this application for ladies; save your time and money and just haul a cab from the road even if you have to pay more. راح تجادلين مع السائق على الأجرة لانه طول الطريق ونصب عليج أو اخرج الخ.. ما يصلح البرنامج حق النساء بالكويت .. صرت أعاني كثير بسببهم ومابي ارجع البيت متضايقة مقهورة على أشياء بسيطة في الحياة لا تعبون حالكم خلاص
Not as excellent as Lyft, more terrible than Uber
by Concerned Citizen 75 on 2020/01/21 21:01
Both my App and phone are set to English, Careem sends me notifications in French. Drivers cancel constantly or show up in the wrong model car without the stated license plate. Several times I have ordered a car, the app shows the car at the pickup point BUT THERE IS NO CAR AND I AM STARING AT AN EMPTY STREET. As a Lyft (excellent) and Uber (when Lyft is not available) user in the United States, this Careem app is a primitive, ineffective substitute here in Morocco. Uber was here in 2017 and I wish they would return; instead they bought this piece-of-junk app for over $1B and it’s terrible.
Rating Trends
306,179,255,259,241,262,254,269,195,225,229,238,245,255,227,189,199,231,233,242,242,256,180,230,241,207,236,216,209,205,185,161,240,192,171,199,152,191,170,215,179,208,161,185,166,108,237,234,152,216,153,188,156,179,157,163,155,132,124,139,145,167,185,192,139,136,169,179,217,196,178,120,164,168,171,180,149,151,132,138,215,166,178,186,161,110,141,158,160,164
All Versions
4.0
68,183 total
 5
54,510
 4
5,521
 3
2,461
 2
1,287
 1
4,404
Current Version (10.48.0)
4.0
66,364 total
 5
53,142
 4
5,381
 3
2,401
 2
1,260
 1
4,180
Version History
More...
Keyword Volume Hits KEI Rank
lemon taxi
21 K
4
karim car
0.00
3
etani rta
0.00
3
dubai taxi
684
2
zimo car
0.00
1
driverapp pro
0.00
ridezs driver app
0.10
toro ride
0.00
dubai egovernment department
209
rido driver
0.01
comline ag
0.03
city carshare
8.99
coming down
0.00
definitely dubai
0.00
rta gomobile
717
dubai mparking
0.00