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Careem كريم - Car Booking App

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App name
Careem كريم - Car Booking App
Description
Careem is MENA’s #1 car booking app for a safe, reliable and affordable ride. Commuting to work? Airport transfer? Visiting family? Forget about parking, traffic, car rental, or waiting for a taxi. Download Careem now for hassle-free transportation. What makes Careem awesome: - Booking a ride is easier than lifting your arm to hail a taxi - You can book a ride for immediate pick up – think shopping trips, or the daily work commute – or schedule a ride for later, which is great for getting to the airport on time - The Careem app provides a fare estimate and allows you to track the driver (Captain) in real time - You’re a grown up with choices! Pay the way you want, we accept cash and credit cards - Our GPS tracking is on point (see what we did there), so our Captains can easily reach you - Our customer support is ready to help you all day err’day Booking a Careem is easy: 1. Download the app. Our GPS ninjas will automatically pick up your location 2. Pick your car type and choose ‘Ride now’ or ‘Ride later’ depending on when you want to get going 3. Choose your drop-off location for a fare estimate 4. Tap ‘YALLA!’ and instantly get confirmation complete with your Captain’s details and location 5. Track the ride in real time. Then just get in, sit back, and relax. You only pay after the ride is complete Follow our social media accounts to be in the loop about amazing offers Facebook: facebook.com/careem Instagram: instagram.com/careem Twitter: twitter.com/careem If you are facing any issues with the app or have any suggestions, email us at quality@careem.com Careem’s transportation service is available 24/7 in major cities around MENA, Pakistan and Turkey such as Dubai, Lahore, Karachi, Riyadh, Jeddah, Cairo, Beirut, Islamabad, Istanbul and many more. Visit careem.com to see if we operate in your city. Yalla let’s go!
Everything about it is just terrible.
by Idell Laschius on 2019/12/12 13:33
My designated captain was 13 minutes away. 5 minutes later he cancelled the ride & I was given another captain. This one took 5 minutes to move from his place. He was supposed to arrive in 4 minutes. But it took him 7 minutes AND a phone call to arrive, yet at the wrong location. All of this happened in the city of Islamabad. The app didn’t show the 1.5× peak factor before the ride. The fare was about PKR90 more than the estimated fare - which already had a wide minimum-maximum range of PKR90. Careem probably lost a user it had had for 2+ years. Terribly disappointed with the captains & Careem service on the whole.
It’s no longer working!
by Om Sabriya on 2019/12/12 06:32
Everytime I log in to Careem Kuwait, it says there is a technical error! It’s been a month that I’ve been trying and getting the same error!
So good app
by Samer bisharat on 2019/12/11 12:36
So good app
I can’t login!
by Moe ewidah on 2019/12/11 09:01
I keep updating the password and yet I can’t login using it!
Not reliable
by Mohammed848484 on 2019/12/10 12:00
It was a great app but since 2 updates ago it doesn’t work properly! I can’t get it to work on WiFi or on data! It shows me there is no internet connection knowing every single other app works perfectly! And if I’m lucky and get a ride it stops working in the middle of the routes and can’t get it to work again! My phone is updated and so does Careem app! What a shame it was one of my favorite apps of all times
زي الزفت
by soso5ever on 2019/12/10 11:57
تطبيق خايس وخدمتهم خرا
يخبل
by hassan warshou on 2019/12/08 22:40
يرجى اضافة المتابعة لمتابعة الرحلة من قبل الاهل او رب الاسرة
✋🤝
by 🤝✋ on 2019/12/08 22:06
👍🌹🌹🌹🌹🌹🌹👍✌️
Pickup and drop off location needs to be easier.
by Ridabids on 2019/12/08 12:48
It is a great app, but it is not accurate with its pickup and drop off locations. I had a difficult time setting up my pickup location and drop off location. Many times the captains would be on a different street. It became even more difficult when my drop off location was not found in the search bar and I was not familiar with the location.
Worst app
by 11jomanakhaled on 2019/12/07 10:04
I registered for the package and the payment was taken from my card twice, 619 egp and this is not acceptable and i work as HR and i have 2500 employee in my company will tell them this review to stop dealing with this application cause this is considered a fraud case and by law i will go to the police because need my money back!
To carem
by Asomlpan on 2019/12/06 11:40
Shaze barnamaya ❤️❤️
App crashes
by Waael on 2019/12/03 19:47
The last update is not working good. Always crashes. Need easier way to reach customer service.
Upgrade
by alikihhhj on 2019/12/03 16:40
Add chat messenger with driver and mode off line.
Not satisfied at all
by Sara Aj on 2019/12/02 19:58
اشتركت في باقة الاربعين رحله لمدة شهر و سحبتو ٢٨٠ من الماستر كارد ومع ذلك اول رحله اخذتها بعد الاشتراك احتسبت علي و انسحبت من الرصيدي وكذلك ثاني رحله 👎🏽👎🏽👎🏽 هذا غير انكم ساحبين مني ١٠ عشاني كنسلت طلب رحله لان حضرة الكاتبن وبالرغم من اني حاطها عنواني راح لعنوان ثاني وانحسبت الرحله علي وانسحبت مني في الرحله الي بعدها 👎🏽👎🏽👎🏽👎🏽 و الالعن من هذا كله ان خدمة العملاء فاشله جداً يرد علي الرد الالي و تحقيق و تبحيص ومافيه خيارات للي صار لهم نفسي و ليت فيه احد يرد من الموظفين! يروح رصيدي على الفاضي! هذا غير التويتر الي مرسله لكم ولا رديتو علي ولا طليتو بوجه احد بشكل عام، لا فيه حساب للدعم الفني ولا فيه حساب لفرع السعوديه، من الاخر تطبيق فاشل ويسود الوجه!!! ردو لي فلوسي او كنسلو اشتراكي و رجعو لي ال ٢٩٠ (العشره حقت الرحله الي انحسبت علي بسبب ثوارة الكابتن)👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽 لو فيه تقييم اسوء من النجمه حطيته
خدمة 👎👎👎
by ياسمين الحياة on 2019/12/01 13:44
خدمتكم فاشلة بالعراق صار كم مره ادز مسج وماكو جواب وماعدهم كول سنتر 👎👎👎
انا ابغا مشوار والبرنامج يعلققق ادخل عليه ويطلعني
by Bb1231234 on 2019/11/29 18:01
ارجو الحل منكم
App keeps crashing
by Jennlaifuh on 2019/11/29 12:02
I can’t even get to the page that quotes a price. The app tells me there are no taxis around and then crasses.
Needs Apple Pay Support
by 321cayman on 2019/11/29 09:06
App is good now much improved. Big missing feature is support for Apple Pay. They need to add it ASAP.
Poor customer service
by never Careem on 2019/11/26 03:20
If you like being double charged for using the app....and being charged when your driver doesn’t pick you up....you have found the perfect app! Not worth the trouble! No one cares when you complain and you get the same standard answer when you complain.
Worst app ever
by shehzadbrat88 on 2019/11/25 07:32
I have downloaded this app and still now it is not started, its true first impression is last impression
Never worked for me
by Fory:) on 2019/11/24 21:42
My first time, driver needs 8 mins, I wait until the car is close; then somehow order got cancelled and another driver need another 10 mins? However, I was slightly in hurry and took a taxi instead. My second time, driver’s location says arrived. I checked all the cars around me, nope, no driver. Wait for 5 mins. Called driver multiple times, no one answers. How could the car’s gps location is here but no car here?! Have to cancel my trip. Asked refund for the package I bought since it never worked. No one responded yet either.
Adel
by Adel.q8 on 2019/11/24 19:09
التطبيق مو راضي يشتغل صار له شهر مو راضي يشتغل عسى ما شر انا حاط رصيد فيه شنو الحل
Issues
by Kuwaitbabe on 2019/11/24 08:27
Location Glitches Try again later Some crazy drivers Park far acting they dont see you to get money
great but...
by HAMEDZZ on 2019/11/24 08:01
The app is great and all, for a while... Until the last update, now I can barely use it, it always says that I have no internet connection even though I do, I hope you fix this issue, please find a solution for this, make careem usable again. Thanks.
I can’t login
by Fahadaladel on 2019/11/24 07:52
I used Careem for a long time and for some reason after the update the app logged me off and when I tried to log back in it says there is a technical problem
App keeps on crashing, bad service
by xboxeurc on 2019/11/23 18:38
Your app keeps on crashing in Kuwait, for the past month. No customer service that can be reached. I have been a frequent user, using the app on a daily basis. But don’t know what is going on now!!!!
Decent app but TERRIBLE customer service
by Faisal D. on 2019/11/23 13:27
I have used Careem for some time now and generally it has been ok as long as I don't have any issues that requires assistance. The few times I interacted with there customer service has been a very bad experience for me. Most recently they accidentally charged my credit card twice for the same transaction and when I complained they denied it. Then when I showed them my credit card statement as evidence they claimed that they refunded it back to my "bank account" not my credit card which they obviously didn't because they don't even have my bank account information. I have reported them to the authorities and will never use them again.
Can’t get on the site
by nelly7419 on 2019/11/23 04:41
I can even get on the site. They say check your internet. My internet is working just fine. They are having technical issues. They used to respond to my emails but after 15 + emails back and forth they don’t respond anymore. I have lost 8 rides. There is no help and no one to speak to about reimbursement.
Bug
by Nomannaeem93 on 2019/11/22 13:25
Notifications always show as there is no notification
Cellular data
by Yoloswag304 on 2019/11/20 15:24
For some reason doesnt work with cellular data help
Meh
by Lu2121982 on 2019/11/20 14:23
I don’t like the new update I prefer to show first where the pick up point then select the drop area!
Disappointed
by Muf2955 on 2019/11/20 13:25
I’ve used Careem for about 2 years and I’ve loved it, any time I don’t have a ride I can rely on Careem but the app has gone downhill. For the past few weeks the app simply doesn’t load up and today I was urgently In need of a ride but the app kept saying no internet connection, I deleted the app and reinstalled it and when I try to log in it says technical error, and I ended up standing in the road for an hour.
No contact detail if you involved in issue during ride
by AR_90 on 2019/11/20 11:27
I want to contact
Disappointed.
by Nadibob on 2019/11/20 06:21
I’ve been using Careem for YEARS. Love it. Love reading the updates, hilarious writers, but since I downloaded the app on my new phone the app won’t open, now I’m stuck without a ride. Unfortunately, I’m ordering an Uber right now. Careem, fix this.
Careem
by Ali Ali890 on 2019/11/19 23:42
The best application of my best best this Altben easy and beautiful and there are many competitions and very beautiful I advise everyone to use greetings from Iraq Baghdad💚 افضل تطبيق من ناحيتي افضل هذا التطبين سهل وجميل وهناك مسابقات عديده وجميله جدا انصح الجميع باستخدامه تحيه من العراق بغداد💚
Very bad service @ Kuwait Int airport
by kal Attia on 2019/11/18 14:58
No cars @ airport
Bad service
by queen of pupies on 2019/11/17 12:57
Not practical application, I O U 40 l.e Why I can’t pay them in the next ride?? Why you close my account... I have no other way to pay unless in the next ride 😡😡
Technical Issues
by hananArt on 2019/11/16 07:53
I can’t use it anymore with you having two weeks and more technical issues. 😞😞😞😞😞😞
Not working
by !!!!!!!! سيئ on 2019/11/15 19:56
Horrible. Doesn’t work after update. Used to be good wish they didn’t sell it... you should fix it 👎🏻👎🏻👎🏻
New update not working on my iphone
by akimaki01234 on 2019/11/15 16:48
Since the new update I cannot use careem at all on my iphone 6s IOS 13 please find a solution
Awesome!
by ramon.ghanem on 2019/11/14 10:26
Great service, great product 🙂👍 But there is a big issue with the app. Since last two updates I have problem with the app. It always says that there no internet connection all the time. I am connected to LTE 4G and all apps and internet is working correctly. But with Careem app says that I have no internet connection. So when I turned on WiFi Careem app worked and it was connected again!! Today i checked out if there a new update to fix this bug. I updated the app. Still the same problem, saying that I am not connected and there is internet connection when I am connected to LTE 4G. But when I switch to WiFi all is fine. Kindly fix this annoying problem. Thank you
Says App Version not Supported
by J. James on 2019/11/14 10:17
Careem app opens up, but when trying to register, says app version not supported. Tried to delete and reinstall multiple times, but does not work.
Good app, bad ads
by SamJamPK85 on 2019/11/13 17:44
Does the job pretty well. However, be ready to have ads shoved down your throats every now and then. Can be annoying.
Not reliable at all!!!
by SNA 19 on 2019/11/12 10:28
Ordered a careem, ride disappears, driver calls me 30 minutes later while he was “3 min” away to say he is still enroute. I have downloaded and uninstalled several times and if I try to login with my number the app crashes instantly. And if I use fb it just gets stuck loading. What a mess
Complaint
by Ghada Rabah on 2019/11/11 06:45
I relied a lot on this app. But it is not working anymore. Either it tells me there’s a connection error or that the company is facing technical issues. It’s been like that for more than a month now and I am really upset.
😤😢😒😒
by عبدالله ههه on 2019/11/10 21:58
‏تطبيق ما اشتغل ؟ ‏فاشل ‏فاشل ‏فاشل 🤬
Stupid
by shahwan97 on 2019/11/10 16:56
This app is so stupid when you want to create an account it says you have one when you want to restart your pass it doesn’t give you the option to make it and tells you you don’t have an account
If you have a problem no one will help
by Hus-1 on 2019/11/10 00:01
I do not recommend using the service in general. i bought package and pay in full to get discount 27% for 10 trip after second trip they hide my balance and any proof not only that I had balance in my wallet it's disappear too I send more than 6 messages and no one reply me !!! I recommend Uber it’s away better
Careem isn’t working
by Sulaiman khaled alasousi on 2019/11/09 11:50
Careem isn’t working for like 2 weeks and sometimes I really need to order a taxi from Careem but still not working I wish that you fix the problem
Facing error
by Shayiktk6615 on 2019/11/09 10:05
I can only book a ride after that always showing error as contact your team.
New interface
by Abir alzuhair on 2019/11/09 04:04
I hate the new update interface
جدة
by asma.jed on 2019/11/08 14:41
أنا بستخدم كريم من 2016 ويؤسفني القول أن سياسة كريم أصبحت سيئة ، وتضررت منهم شخصيا إذ سحبوا مني مبلغ كبير من المحفظة بدون وجه حق ، وغيروا سياسات الإلغاء بدون اعلامنا كعملاء ، وفجأة تتفاجأ بخصم جامد لأنك ألغيت الرحلة خلال دقيقتين وتأخرت ثانيتين فقط ، فعليا كريم فقدت ثقتي فيها ومن آخر موقف معهم لم استخدم التطبيق ، ما أكثر التطبيقات الموثوقة العادلة .
careem now working
by navy4444 on 2019/11/08 11:07
i’m sure that i have internet connection but careem still telling me that is the connection error
Careem
by Careemoo on 2019/11/08 09:21
Careem app is not accepting my cell number
Gps system is trash and the drivers are incompetent
by htmbmg on 2019/11/07 14:16
The app’s GPA system is inaccurate and shows the driver a position where you are not located making the driver confused. Also, most of the drivers are incompetent not knowing most common locations even though they pointed at ON THE MAP by you!! Most of them can’t even read a map. If you enjoy thoroughly explaining to drivers basic locations and dealing with people who don’t know common places, this is the app for you.
Doesn’t work 👍🏻
by Very nice upgrades on 2019/11/06 16:20
Does not work
لاتوجد سيارات في عاصمة السعودية!!!!!!!! No car in saudi capital
by 17macbook on 2019/11/06 11:52
هل يعقل أن أكون في أحد أرقى أحياء الرياض وفي عاصمة المملكة ولا وجود لسيارات إطلاقا إلا بصعوبة! للأسف دفعت رسوم إشتراك للباقات وتفاجأت بعدها أن السيارات غير متوفرة!!!! Gogle translate: I try to order cars but I do not find them and this is unreasonable and bad especially as I live in the most luxurious neighborhoods of the capital of Saudi Arabia, especially after subscribing to the package!
not good
by Nonakim on 2019/11/06 07:54
very bad apps. and drivers too so dirty
Customer service
by Babunji on 2019/11/06 06:54
Worest customer service ever
Last Update!!!
by Saif Basheer Alkhoja on 2019/11/04 15:05
—- We don‘t operate here —- !!! I live in Iraq and VPN Program is important but the App stop
Connection error
by as_alali on 2019/11/04 11:19
Every time I enter Careem and it says internet connection error all the time I tried everything to work, like closing and deleting the app and still it says error, fix the issue.
پێشنیار
by bestunbn on 2019/11/04 09:39
سلاوران لێبێ بەرێزم ـ ئێمە وەک بەکارھێنەرانی فاست پەی کە بە شێوزازێکی گرینگی پارە دانی ئەزانین و پێشنیار دەکەین کە ئێوەش وەک کاپتن کەریم ئەو رێچکەیە بۆ بەکار ھێنەرانی فاستپەی ئاسنتر بکەن و ھەولبدەن جۆرێک لە پرەدان بێت لە سیستەمەکەتان
Issues
by 3mhm on 2019/11/04 04:42
You are stilling from me 2 ride and you asked me to rate your program it’s a weird thing
خلل في التطبيق
by R Sahli on 2019/11/03 05:02
السلام عليكم ، لديكم خلل في التطبيق كل يوم فترة الصباح يكون فيه تعليق بداية الامر ومن ثم لا يفتح او يقفل من تلقاء نفسه
Terrible
by dripkw on 2019/11/02 13:00
Terrible the app doesn’t even work
No internet connection
by 0cu$tomer on 2019/11/02 12:12
With the latest version of the application I have issues with using the app as it reports no internet connection. Support team sent me the standard procedure list: reinstall the app, ensure you have a connection etc Nothing helps Careem does not work anymore for me
App doesn’t work
by Fatima2az on 2019/11/02 04:45
Its been one month now and the app is not working, i sent many mails they told me to contact this number when i need a ride, and that number didn’t any calls. App is deleted 👍🏻
أسوأ تطبيق نقل
by Rowaida AMM on 2019/11/02 04:42
أسوأ تطبيق نقل من ناحية تقنية، يعلق مرة كثير، خدمة عملاء بطيئة، وأحيانا ما يردوا على الإيميلات، سياسة إلغاء الرحلات عندهم ورسومها غير عادلة أبدا، ميزتهم الوحيدة قبول الفيزا، أتعامل معاهم لما يكون عندي نقص في الكاش، فقط!!!
Can’t register on careem
by Ajkka fillzz on 2019/11/01 20:20
Please help For register in careem app
PATHETIC CUSTOMER SERVICE
by Noticemesenpa111 on 2019/11/01 09:00
Charged me for a package EIGHT times and I didn’t even get one of those. Customer Service keeps giving me automated BS replies telling me to delete my app and reinstall it (??????)
Airport fail - false advertising
by notallowedtocommentanonymously on 2019/10/31 16:40
The algorithm doesn’t seem to account for traffic. 35 minutes for the car when the app showed 8 minutes when I booked. Since there is also no way in the app to complain or provide feedback, public feedback it is.
Najaf almakrema
by Jojo aliraqi on 2019/10/31 13:22
Nice
unreliable, messed up a lot of my plans
by LiquifyTwitch on 2019/10/31 13:00
keeps crashing and giving me errors, ruined a lot of my weekends.
Abmyssal Support Team Experience
by Zain Adeel on 2019/10/28 13:24
I purchased a 20 ride package and it mentions nowhere that it’s only applicable within 1 city. They won’t refund me for a package I cannot utilize. On top of this their chat support helps by telling me that im not cooperating with them and they will not help me like this. Called them up on their hard to navigate to phone lines to listen to 2 people guide me to reach an interface on their app which I couldn’t find coz it does not exist. And then finally a person tells me that they cannot refund. And they are very sorry. Well thank you. That helps.
Packages arent helpful
by A112000 on 2019/10/24 15:10
I use careem nearly everyday and the packages dont really make a difference on price. Too expensive for daily use!
Dirty Cars and drivers
by Omar_Aziz_2019 on 2019/10/23 06:28
In KSA, avoid Kareem. Almost all their cars are extremely dirty. They smell smoking. The drivers are not professional and unsafe drivers. شركة كريم سيئه جداً، سيارات قذره برائحة دخان، السائقين غير محترمين ولا يقودون بأمان، خدمات الشركة متدنيه جداً ومن أسوء إلى أسوء
It’s doesn’t open
by Hannah Chinaoui on 2019/10/22 11:21
Both the app and the website doesn’t open on my phone after the update Please help and contact me asap
Notification bug on iPhones
by Mian_Umair on 2019/10/20 19:18
Please fix the notification bug of Careem app on IOS devices. It doesn’t show the actual notification when you go inside app but keeps the red mark showing the number of notifications.
Problem
by shivan.K on 2019/10/17 11:59
I can’t login with my password. It says password wrong and I changed my password still wrong password.
كريم
by omralh_ on 2019/10/15 17:44
ازق برنامج في التاريخ
ماكو نت بالعراق صعب جداً ان نستخدم البرنامج
by احمد لقمان on 2019/10/13 10:39
صعب الحصول على كابتن كريم بسبب قطع خدمة الانترنيت بالعراق
Difficuilt to login. No contact details for new user
by niyqtr on 2019/10/12 21:36
Very difficult to login with existing user details. Even reset option not working properly
Poor customer service.
by Paolo_1990 on 2019/10/11 09:56
They have no phone support so if you have a dispute you’ll have to contact them by email. The representative who’s handling my case was incompetent and didn’t show a willingness to investigate on the matter—a double charge worth 300AED each: one to my debit card and one to my credit card. Been 4 days I still don’t have a resolution (although the rep confidently tells me I have nothing to worry about and that there was no double charge even though the receipts and screenshots I sent them clearly show otherwise.)
تطبيق رائع
by nada84@ on 2019/10/11 06:33
التطبيق جداً رائع
Horrible update
by Haifa D. on 2019/10/10 14:52
Having theses purple points as mandatory is the worst thing you could have done. Make it OPTIONAL
Default Car Type Gone??
by MAJammaz on 2019/10/10 10:34
New update has a bad feature of asking the type of ride twice instead of having a default! It’s very easy to make an error if you order a lot
Poor app
by shahkamal on 2019/10/10 05:08
App do not work all the time
Theif Company and drivers
by Jassim.A on 2019/10/09 12:03
I recommend using other trusted companies. This company is not reliable. The driver kept the app running even though he dropped me at the location at 10 am. He made it look like I was still in the car . I opened the app after I was done shopping at the mall and realized that it says I was still in ride. He kept the app running until 11:54 am. I was charged 5 times of the price on my credit card. I tried to rate the driver but they won’t let me give him a one star. I contacted customer services. More than 2 weeks now and no replay. I am deleting the app. Such a waste of time and money. Be careful
Outstanding balance
by Morilee206@m on 2019/10/08 22:15
Since years I had the application,but never used it,when I tried to use it,I found that I have some 15 jd’s outstanding balance in Lebanon.never used the app,I tried to call the company, but no reply.
افضل برنامج توصيل
by albreaki on 2019/10/06 11:50
يعتمد بالسفر 👍🏻
Makes the iPhone Getting Hot !!
by Bino93 on 2019/10/06 00:03
I don’t know whats is the problem with the app !! It makes my iPhone hot and low battery very fast !! So I should close the 4G and the app + stop using the phone until I finish the ride !! It was for long time ! I update every time hoping this problem are solved but theres nothing !! This problem also happened to my other devices too !! So please fix this problem !!! Only the old app can do this problem!! But what about yours !??
الرصيد
by Luaays on 2019/10/05 10:53
اعتقد ليس من حقكم سرقة الرصيد الخاص الذي تم تعبئته من رصيدي الشخصي وليس هدية منكم بحجة عدم استخدامه لمدة سنة كاملة ، فكلما اطلب الخدمة في اسطنبول او اربيل لا اجد سياراتكم متوفرة فعدم الاستخدام ليس ذنبي وإنما نقص في خدماتكم.
خدمة عنلاء سيئة جدا
by Monia2020 on 2019/10/05 04:47
اشتركت في باقة وسحبو مني فلوسها وما نزلت لي الباقة اتواصلت معاهم في كل مكان محد رد عليا ولا ساعدوني وتم رفع شكوى باسمي وانصح بعدم الاستخدم او اقلها لا تشتركو في باقاتهم
Never use
by ramezH on 2019/10/04 13:43
We all should absolutely do this stop using Careem the most unconvincing app I ever use the only issue this is noting like Dubai sham on you Careem
I stopped using Careem when they stopped providing customer service
by AppsterTaz on 2019/10/03 09:08
At one point early on, Careem would respond to you when there was a problem with a fare, payment or driver. Then they decided customer service was too annoying. Zero responses. My response: delete.
Very bad app
by Moh.Ata on 2019/10/01 23:25
You are the worst company ever I ordered 2 times, the 1st time after 1 hour you cancelled the order, and the 2nd time the driver arrived to my hotel and I wrote there that I am living in a hotel and my room number is 512, the driver came and left while I am texting him on what’s app and he starts shouting on me that he didn’t read the address and I slept very very hungry because of your bad service...... I will make sure to tell my story to everyone I know.....
Comment
by Sara alanezi on 2019/09/30 08:21
كلش م تعطل بمشاويرك خطوه جميله للافضل شكرا كريم
سيء للغايه
by abo saleh 33341111 on 2019/09/29 19:21
اسوء برنامج للنقل ممكن تتخيله جشع وطمع فرق الثرا والثريا عن اوبر اوبر يستحق الافضل بلا منازع
ليش هذا الفشل
by Danya Muhyaldeen on 2019/09/29 18:29
صاير التطبيق مو مثل قبل ، يعني اكثر من مرة يجيني الكابتن ما يندل وما يعرف حتى يستخدم الخريطة ويتأخر عليه . واليوم يكول وصفيلي العنوان وظليت انتظره ربع ساعة ما اجى ومرتين اتصل عليه يسده بوجهي ... شوفوا حل لانو صارت الحالة تتكرر هوايا ورح تخلوني ابطل استخدم كريم
Awesome!
by ramon.ghanem on 2019/11/14 10:26
Great service, great product 🙂👍 But there is a big issue with the app. Since last two updates I have problem with the app. It always says that there no internet connection all the time. I am connected to LTE 4G and all apps and internet is working correctly. But with Careem app says that I have no internet connection. So when I turned on WiFi Careem app worked and it was connected again!! Today i checked out if there a new update to fix this bug. I updated the app. Still the same problem, saying that I am not connected and there is internet connection when I am connected to LTE 4G. But when I switch to WiFi all is fine. Kindly fix this annoying problem. Thank you
App ruined. Customer lost.
by youlostit13 on 2019/05/07 17:28
I was very happy with this app being available in my city because it made finding a cab easier. So whenever I need a cab at night, I trusted Careem because that meant I didn’t have to stand alone in the street waiting for a cab, and whenever I needed to be somewhere on time I used Careem because it spared me the wait and wave and got me to my destination quick. Plus the drivers were always polite and on time so I was a happy customer, until.. The latest update on the app suggests that a Careem ride only gets you one seat in the cab, and allows the driver to pick other passengers on the way or to have other passengers along. I was told if I have company, I should just call the captain and ask how many people are with him (as soon as I did he started nagging how I’m only allowed one seat) so if it’s not compatible I cancel the ride and search for another captain, which to me is a waste of time. This new update took all practicality from the app.. so I won’t be using it anymore because it’s now the same as howling a cab in the street.
the first and the best transportation app in iraq
by monta95 on 2019/07/11 13:54
though i own a personal car , i like using careem in many situations like avoiding traffic or not being in a good mode to drive my car , i really liked it but you should have some additional services so you can keep up the success you guys did when you started careem in BASRAH , the vip’s ride should be available for important people who needs a private & luxury cars for transportation , and you should have special cars for the very special people or people who have sensitive positions and need a suitable ride for them , so u should add mercedes-like cars and SUV’s beside armored and other special rides and then i assure u , u would be the best transportation services in the whole iraq and not only basrah .. wish you good luck ❤️
The best transportation app in Egypt.
by HoodzInDaWoodz on 2019/01/19 19:38
I’ve probably never written a review for an app before, but this app has gone too far past my expectations for me to stay quiet. Not only is the app quick, but you also get the quickest captains too. I get discount codes all the time for Careem, including points for using the app so often. Not to mention their amazing customer service; as soon as you rate your driver, you receive an email concerning your rating. This may seem hard to believe, but I have a perfectly working car and a driver that is on duty 24/7, yet I still choose Careem as much as I can. If this app was available in USA, I’d use it there too. Long story short, get the app. It’s so worth it.
Ridiculous support centre
by maximus5555555 on 2019/09/25 17:36
Will it hurt to have a call centre or a helpline or a customer service that actually works. Charge money for it if you have to but the current scenario is simply ridiculous Careem founders are proud they have sold off to Uber but they have committed one of the 7 deadly sins, by giving in to greed and ruining a perfectly good app and service. I cant even log in to my own account. Not that I am concerned but I dont want you guys having my credit card info and no privacy policy as once already data was leaked from Careem and everyone knows it. Take a look into your “technical” issues and review the support your team gives. Now that you have entered the corporate world learn to spend some thought on how you treat customers. Dont worry every dog has its day, Nokia thought it would last and guess what, whens the last time you saw one........
The service is nice but...
by TechLady123 on 2019/09/18 17:11
I use Careem service a lot but if I ever stop using it, it will be because of the many Careem drivers who made me feel guilty for how long my rides are. Many of them say if I knew this ride will take this long, I would not have opened the app, or I would not have picked up this ride !! Like it is my fault! There should be someway to tell the driver ahead of time how long a ride will take and the destination and whether or not they are willing to drive to certain cities and/or accept to go certain number of miles. I’m starting to feel bad for all the comments and attitude I’m getting from them.
App Interface
by Ali baba 40 chor on 2018/07/26 04:47
The apps interface on iPhone 5s screen does not show full details of the vehicle and is like Toyota C..... Please correct this issue by making these details expandable so that all details about the driver and the car can be seen. Also I would suggest a journey path be showed on the map like uber. Lastly I would recommend to improve your fare estimate algorithm as the actual fare in my experience has always been higher than the range given. If you are giving a range then the fare should be within its limit unless there has been unusual conditions. Thumbs up for the wallet feature which allows extra paid money to be used on the next trip and not have the hassle of getting change when paying cash.
Better service Not best..
by Hiker56 on 2018/09/30 13:26
I would recommend Careem to anybody without any doubt for their backend services or softwares but captains need to be improved.. usually the captains numbers are switched off & they are shown as arrival at wrong place.. kindly, either update your captains phone numbers or check on their phones for being active after they update their arrival at destination.. careem is the best & reliable company..
A great app otherwise.
by Anon pak on 2019/04/12 10:21
Except the part that you can not rate drivers lower than a 4, and anything between 1-3 gets automatically removed, also the part where the captains can sometimes steal your money by not adding the extra amounts to your wallet. Customer service is highly varied, with complaints being resolved in minutes to not being resolved or responded to at all, I use the app 6 days a week, just sad that some captains just run off with the extra credit without adding it to your account, and you cannot reflect that to the captain because the app won’t let you rate a captain lower than 4 stars, weird, but then again, there’s a reason I guess I have never seen a 3 or 2 star captains. Rated 2 stars here.
Do not use this service
by dubaiclient on 2018/09/28 19:09
DO NOT USE THIS SERVICE! I have been trying to contact the customer care of Careem for days - with no effect. This is not the first time I have had this kind of an experience. They are IRRESPONSIBLE, TARDY, and straight-out RUDE. I have had their drivers chase me into buildings when THEIR payment systems failed. I have had their “customer care” agents get into fights with me. Right now they are SPAMMING my email, and my private messages (every 5 minutes) for a problem on their end. The thing is that I have NO POINT OF CONTACT to fix this issue (even though the issue is not mine to fix). Cheers to those poor drivers, I can only imagine what it is like working for this kind of a company. They do not deserve even a single star.
Don’t use it in Istanbul
by Since1907 on 2017/10/28 12:29
Their business plan and algorithms may work great in small and less congested cities but this ride sharing scheme is a big failure in a city like Istanbul. The number of cars they have in Istanbul is far less than enough to cover the city and it takes them forever to get to your pick-up location, specially during rush hours. Their prices were some what competitive when they’ve first launched their app but not so anymore. I’m deleting the app as soon as I finish writing this review. One final note; no ride sharing company will be competitive against city cabs as long as the gas prices are this expensive and with laws that are preventing private citizens to use their own cars with these ride sharing apps.
My recent visit to Pakistan
by Imran P on 2018/08/20 06:18
I recently visited Karachi after 15 years I have used Ride sharing apps abroad but for Pakistan whenever I have visited I have rented a car as this method did not exist. This time I was told about Careem. I found it very convenient the drivers were professional and courteous. I was using the business option which was a few rupees more but all the cars newer and had air-conditioning as I was there in July. I will definitely use this service again next time I visit.
Decent app but TERRIBLE customer service
by Faisal D. on 2019/11/23 13:27
I have used Careem for some time now and generally it has been ok as long as I don't have any issues that requires assistance. The few times I interacted with there customer service has been a very bad experience for me. Most recently they accidentally charged my credit card twice for the same transaction and when I complained they denied it. Then when I showed them my credit card statement as evidence they claimed that they refunded it back to my "bank account" not my credit card which they obviously didn't because they don't even have my bank account information. I have reported them to the authorities and will never use them again.
The system gives wrong numbers
by arealguynotabot on 2018/12/02 10:41
I used Careem multiple times, there are many glitches such as when canceling the driver 6 minutes away they end up coming, secondly most importantly payments in cash show different numbers between the driver and me once I paid nothing because it showed to the driver 0 fee but later on the day when I reopen the app it showed the fee was 5QR and today the driver showed me through his phone that the fee is 17QR I paid it later when I checked the app to order a cap it showed me that the fee was 7QR. Uber brings less frustration
I have been STOLEN by Careem and driver Moemen Gamalelden
by Ahmed_Sherif on 2018/03/07 20:24
I have been stolen as I didn’t pick up the trip and already cancelled on spot since I click by mistake and driver (Moemen Gamalelden) called asking to cancel though I already did (confirmed that to him) and even gave reason why to cancel but seems driver has no integrity and ur system not secured !!! This action from Careem beside having a problem every day last last 3-days (wz no follow up or customer service action) reveal EXTREMELY BAD service to degree of STEAL people because u have my credit card details !!! If money not refund within 24-hrs and serious action taken in order not to be repeated by driver, I will simply share contact حماية المستهلك and share on social media.
Bad Design Interface
by Eng. Gamal on 2019/08/10 07:32
First time to use Careem. Default selection for type of car is airport , which is the most expensive selection. I did not know this needed to be changed to the less expensive selection, like GO MINI. I had to pay 200 EGP when the trip should have cost about 45 EGP. I believe Careem made the AIRPORT selection default to fool you into accepting the default instead of showing you other options. With UBER, you are given 3 selections in one view, with the price. Careem has to navigate further in order to select the type of car and navigate even more to know the price. Terrible and sneaky design for a first time user. I selected Uber for my next rides.
One of the worst applications
by AhmeDola on 2017/09/08 06:50
First their drivers are awful and not in rare case happens it always happens at least if you had 10 rides 8 of them are with a driver with rude language or even the situation of the car is awful , somking cigarettes , playing songs without asking , the fare is better than uber but for me using this app again is forbidden until they fix their issues as even i reported alot of times no body cares and no replies and when they replied once the solution was really comedy that they gave me back my money that they tooked for booking a driver who can't reach the place but only for 24 hours , as if i must make a ride not to lose my money .
The App was so helpful
by bouland on 2019/09/14 00:10
I was New in the city of Casablanca and the cab drivers took advantage of me by charging me ridiculous fare. Once I discovered this App, things just became so easy for me. Easy fare prediction, the driver was so nice and deserved the tip I gave him. But the drivers are working under the pressure of the cab drivers who don’t want competition, I had to pretend the driver was my friend when he dropped me in front of my hotel so that the regular cab drivers don’t get mad à him !!!ridiculous
They deleted their phone number
by AL SULAMI -900 on 2019/08/06 22:14
I cannot contact them if i need them I had an incident with one of the captains who was very rude and demanded that i cancel after he got to the location , of course i thought that i could find their number in the app like before and complain because the driver didn't leave me a choice but to cancel and 11 SR was put on outstanding amount which is totally unfair to some this may sound trivial but this is serious the customer has no way of communicating with the company i even went to their website and sent a complaint and they never responded, this was a good app but the lack of communication is detrimental to the experience
Great App
by Ziad Selfani on 2019/05/31 03:09
I’ve been using Careem for the last 2 months, amazingly useful and easy to use! Packages are also a treat I recommend adding 6th star or golden star for those who really go out of their way to make our experience lovely! I also suggest you create a broadcast system where every week a Captain can share an issue he had and make all other captains learn fro. That problem and from the proposed solution Extend packages expiry dates !!!
The worst service I don’t recommend this ever
by hwda8609 on 2018/08/04 06:07
When I was in the car the man asked where I would go and then I told him the details after this he went to abandoned place and told me to give him the money I asked him why then he told me don’t be scared I just wanna make sure that you’ll give me my money because a lot of ppl were lying to me and I get an afraid of that ....I advice all ppl who are seeing my letter never ever go with cream it really bad and I swear to god what I said is true 100% don’t think cream is fast cause they’re lair and all they want is money and taking often more than they deserve so I have earned an experience in order not to believe those companies
Everything about it is just terrible.
by Idell Laschius on 2019/12/12 13:33
My designated captain was 13 minutes away. 5 minutes later he cancelled the ride & I was given another captain. This one took 5 minutes to move from his place. He was supposed to arrive in 4 minutes. But it took him 7 minutes AND a phone call to arrive, yet at the wrong location. All of this happened in the city of Islamabad. The app didn’t show the 1.5× peak factor before the ride. The fare was about PKR90 more than the estimated fare - which already had a wide minimum-maximum range of PKR90. Careem probably lost a user it had had for 2+ years. Terribly disappointed with the captains & Careem service on the whole.
Purposefully hard to reach customer service
by Saif Bet on 2019/09/26 04:34
Any app that makes it near impossible to reach help or support is a fail in my book. I would have rated the app higher if other features were outstanding but they are what you would expect. When you need support, the first big negative is that the number posted tells you that you have to go through the help section on the app LOL. They set up a number on the app to tell you to go back to the app ?!?,!,!? Then it takes quite a lot of digging to reach any form where you can fill to email them. Very disappointing. Might as well use Uber. But they own Careem now so I guess your stuck
Pathetic
by Pindiboy on 2018/04/23 05:58
I usually do not write reviews but this time I had to... its the fifth time that captain notifies he has arrived as soon as he accepts the ride and then they take 20-30 mins to reach me. Technically I wait for half an hour and then I pay for that waiting too. When I asked captains why did they notify that soon? Their answer is always “Careem’s GPS has some problems, I couldn’t see your location so I pressed that I have reached. “ Now why I’m angry on Careem is Every time I tried to contact helpline its too busy and even after a very long wait I never found an officer to whome I could complain. I even sent an email which has no answer from Careem yet.
Beware, Danger!
by Smhouck on 2019/07/18 20:39
This app and the company are a joke. It could actually be VERY dangerous. Myself and a fellow female friend tried using the app while traveling in Casablanca. The app doesn’t show a picture of the driver, the license plates were incorrect every time, the color of the car was incorrect every time, the arrival was incorrect every time and the drivers do not speak English well enough for you to call them. On several occasions the driver parked, we called when the app said they arrived and could see no one, and the driver told us to walk to where he was located. The taxis were easier and only slightly more expensive. Not to mention probably safer than Careem!
Theif Company and drivers
by Jassim.A on 2019/10/09 12:03
I recommend using other trusted companies. This company is not reliable. The driver kept the app running even though he dropped me at the location at 10 am. He made it look like I was still in the car . I opened the app after I was done shopping at the mall and realized that it says I was still in ride. He kept the app running until 11:54 am. I was charged 5 times of the price on my credit card. I tried to rate the driver but they won’t let me give him a one star. I contacted customer services. More than 2 weeks now and no replay. I am deleting the app. Such a waste of time and money. Be careful
It’s the app and the company ethics
by MrToughEnough on 2018/09/25 02:44
I’m rating here the app not the service which is unjustifiably expensive anyway. This is a horrible app it keep sending irrelevant notifications at silly times and you have no control at it at all, within the app although there is a section for notification but there is no option within it to disable this ridiculous promotion who I doubt anyone response to it. If you disabled the notification from the iOS itself the app will be useless. Moving to Uber as Careem doesn’t respect the privacy of its customer and it gave itself the right to disturb us with promos at anytime
App doesn’t notify when driver arrives
by nakooshka on 2019/04/17 05:49
Careem sent out a message last week that drivers would no longer text when they arrive but the application does not always notify you. Drivers also no longer call, and sometimes they end up in the wrong locations. I’d like for careem to change the feature or provide with an alternative even if it was an automated call that could tell customers where the driver is instead of keeping the app open.
Works well
by Ds18095479 on 2018/12/31 17:55
As I’m American I’m accustomed to using Uber or Lyft. But Careem works very well in the Middle East where Uber isn’t always available. Two things I don’t care for is it tends to be more expensive than Uber typically is and sometimes I feel drivers pick you up in unspecified spots in order to gain waiting fees (please not this is my speculation and is not necessarily true). The cars typically are much nicer than with an Uber.
Extortion
by non urdun on 2018/04/11 15:51
I normally don’t have an issue with your app but the issue here is that today, I booked for a ride, I actually saw the car pass right by my side, he called me and asked for my location which I did tell him distinctively, only for him to continue with the ride and the I got a notification that my captain has arrived, whereas he just kept driving down istikla road down to bibar and said he’ll turn back, I felt I was being cheated and I cancelled and you charge me 1.5 for not riding? How reasonable is that? Stop over charging cancelled trips or if at all you will charge it should be at a reasonable price, not 1.5jd
Karim at Saudi Arabia
by Moonary on 2018/10/02 14:11
a 6 minutes wait for a 10 minute trip became about 50 minute trips. I had to wait in hot weather outside and change driver 4 times because they either not moving, not answering, took too freaking long, and when the car finally arrived, the driver took me to a closed path using Karim app. I guided him back to the correct way and I arrived after almost an hour from the time I ordered first car and I was charged 18 Ed for what is usually 10-15 rage trip. This not my first struggle with them, but hopefully the last because I am not gonna use thier service anymore.
LAIRS AND RUDE
by juulliaaa_cxb on 2019/05/03 07:28
I ordered a Careem I could not track him so I eventually called him, after calling him he had said he is two minutes away ,so I had waited for over seven minutes and he was there there still, when I called again he said that he’s at the intersection and that I should wait there so I left and waited at the intersection but not arrived for another 10 minutes when I called him once more he hung up on me after saying sorry I’m coming. this is very disgusting and the way he acted was very rude this is the last time I’m using Careem and would not recommend this, use Uber instead
Can’t get on the site
by nelly7419 on 2019/11/23 04:41
I can even get on the site. They say check your internet. My internet is working just fine. They are having technical issues. They used to respond to my emails but after 15 + emails back and forth they don’t respond anymore. I have lost 8 rides. There is no help and no one to speak to about reimbursement.
Very useful app
by Silverrrrrrrrrre on 2018/06/06 13:59
I love it. I always use it when I travel outside my country. When every i face a problem with the captain i just report it and I always get a response immediately. I love the wallet idea when the captain doesn’t has change he keeps the rest of the money in it so i can use it in my next ride. Very useful app. Thumbs up 👍🏾👍🏾👍🏾👍🏾👍🏾
Poor customer service
by Ghchic on 2019/09/28 12:54
I loaded e-vouchers to use during a 4-day trip to the UAE. Next thing I know, Careem immediately deducted the total amount. I contacted them several times several weeks ahead of my trip to rectify the situation but got no response. There is no phone number, only email. It wasn’t until I posted a Tweet about this issue that they finally responded to say they are “looking into it.” By that time, I was at the end of my trip so whatever they come back with may be useless to me sine they do not operate in the US. I will never recommend them to anyone.
Not recommended for ladies
by Asmaa-Kuwait on 2018/04/19 07:10
After spending more than 400 dollars on Careem rides, I can tell you their pros and cons. They listen to your complaints and return your money, but the issue is that they won’t be able to control the manipulation of their new captains, and you’ll have to keep giving them Bad ratings to take notice of the matter. I as a woman pay my hard earned cash to drivers to make sure I reach on time at my location. I don’t want to be frustrated post my rides unnecessarily all because the driver spoiled my experience. I will not be recommending this application for ladies; save your time and money and just haul a cab from the road even if you have to pay more. راح تجادلين مع السائق على الأجرة لانه طول الطريق ونصب عليج أو اخرج الخ.. ما يصلح البرنامج حق النساء بالكويت .. صرت أعاني كثير بسببهم ومابي ارجع البيت متضايقة مقهورة على أشياء بسيطة في الحياة لا تعبون حالكم خلاص
Pickup and drop off location needs to be easier.
by Ridabids on 2019/12/08 12:48
It is a great app, but it is not accurate with its pickup and drop off locations. I had a difficult time setting up my pickup location and drop off location. Many times the captains would be on a different street. It became even more difficult when my drop off location was not found in the search bar and I was not familiar with the location.
Technical issue in the latest update. التحديث الأخير فيه مشكلة
by Gone withth the wind on 2018/05/01 14:59
I like the app and the company is my favorite but the new update is not working well with me. The display used to be more user friendly. Besides, the big problem is that it keeps showing that there are no cars available. Yet, whenever I request a car, I can find one available. I think it’s a technical issue. التحديث الاخير بوضح لي انه لا يوجد سيارات بجميع الفئات بينما اذا حجزت رحلة بالرغم من انه يقول مافيه سيارات، الاقي السيارة قريبة.
Never worked for me
by Fory:) on 2019/11/24 21:42
My first time, driver needs 8 mins, I wait until the car is close; then somehow order got cancelled and another driver need another 10 mins? However, I was slightly in hurry and took a taxi instead. My second time, driver’s location says arrived. I checked all the cars around me, nope, no driver. Wait for 5 mins. Called driver multiple times, no one answers. How could the car’s gps location is here but no car here?! Have to cancel my trip. Asked refund for the package I bought since it never worked. No one responded yet either.
Abmyssal Support Team Experience
by Zain Adeel on 2019/10/28 13:24
I purchased a 20 ride package and it mentions nowhere that it’s only applicable within 1 city. They won’t refund me for a package I cannot utilize. On top of this their chat support helps by telling me that im not cooperating with them and they will not help me like this. Called them up on their hard to navigate to phone lines to listen to 2 people guide me to reach an interface on their app which I couldn’t find coz it does not exist. And then finally a person tells me that they cannot refund. And they are very sorry. Well thank you. That helps.
Poor customer service.
by Paolo_1990 on 2019/10/11 09:56
They have no phone support so if you have a dispute you’ll have to contact them by email. The representative who’s handling my case was incompetent and didn’t show a willingness to investigate on the matter—a double charge worth 300AED each: one to my debit card and one to my credit card. Been 4 days I still don’t have a resolution (although the rep confidently tells me I have nothing to worry about and that there was no double charge even though the receipts and screenshots I sent them clearly show otherwise.)
Drop-off location issue:
by Sahir Rafiq on 2018/11/17 14:32
I called Careem and the driver refused to go on that area. I told him that if u were not willing to go there then why u picked up my request, I had already selected the drop off location. He said its not appearing, just now when you came into the car now appearing. Finally I got out of car and booked another one. Same case happened with me number of times. Please rectify the issue.
Canceled ride
by Dr Zaid Al Khaledi on 2019/06/01 10:16
I hope this finds ears at the other end. Today I had the driver call me asking me to cancel for an excuse that I do no believe is true and nevertheless your company charged me for the ride, the same ride that I had to waste time waiting for and ended up not getting!! I do not understand why I had to pay for your driver’s irresponsible action and I did not even find a “contact us” on the app!
So many issues
by dubai2019jg on 2018/06/16 13:44
I’ve had an issue 3 out of 4 times when using. I only keep using it because instead of crediting your card, they give you credit, so I have no choice. I’ve had drivers consistently go to wrong drop off and arrive st the wrong pick up (as determined by the app) and then call to tell you you’re in the wrong. I’ve had lots of errors on the app in terms of directions as well...just feels like it’s a new app with lots of growing pains and things to sort out. Uber is much easier.
Not satisfied
by Aseel R. on 2019/06/29 20:01
I really suffer from drivers who do not know the road. In addition, they do not know how to read the road map. They also ask their customers a question about their knowledge of the road or not, because the driver can not reach the destination without asking the customer. If the customer does not know the way, People in the street just passing by or improvising from the car to ask someone in the street
App does not book ride
by NKhan64 on 2018/12/28 21:39
My wife simply cannot book ride while somehow has Rs:2 in negative balance from one ride she ever had. Their cost of a ride is always different on the driver and pessanger phone. So may be she paid driver what was asked and their system actually calculated something different. We were visiting from USA and she used Uber all the time. Customer support asked for screen snapshot to debug issues, like I am their QA. She was not blocked from according to careem but cannot book ride due to some unknown reason.
Notifications disappear
by dxbr on 2018/09/28 10:50
Hi. The notification center of the app does not show the new offers and deals notifications which come once opened from notifications center on iphone center. So if i see a new offer in my iphone center and press it..it takes me to the home page of the app but it doesn't show the offer in the app for me to add. Its been happening for a few months now. So since i cant add it i cant use the offers. Whats the point ??!!
major bug with cc charging
by brashus conicus on 2018/07/17 13:11
Added visa. app charged my card to test it successfully. on then trying to use it to charge the app it keeps returning that i reached my daily topup limit. tried to call careem but they don't have a local support number in jordan. This is an amateurish app not ready for public release. worst is that they charge a fee when the driver doesn’t show up or claims they arrived when they haven’t. A very poor customer experience overall and zero phone support. Total fail.
Unable to select card as my medium of payment
by Shamrose83 on 2019/01/01 20:19
For last four updates of app, I am afraid, I am having serious inconvenience for choosing method of payment. I am iOS user and I didn’t find option to choose cash or card option for payment method. Though there is option for card but it didn’t allow you to select it. Every time I use Careem, I am forced to pay cash as I can’t select card option. Developer of the app is requested to work on this glitch.
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All Versions
4.0
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2,170
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2,787
Current Version (9.2.2)
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11,208
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1,097
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794
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