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App name
TapeACall Pro: Call Recorder
Description
TapeACall lets you record your iPhone's incoming and outgoing phone calls. TapeACall, a #1 business app in The United States, Argentina, Austria, Belgium, Bulgaria, Denmark, Chile, Croatia, Czech Republic, Dominican Republic, El Salvador, Estonia, Finland, France, Hong Kong, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, and Sweden! TONS OF EXTRA FEATURES √ Record your incoming calls √ Record your outgoing calls √ No limit on how long you can record a call for √ No limit on how many recordings you make √ No per minute fees! √ Transfer recordings to your new devices √ Easily download recordings to your computer √ Upload your recordings to Dropbox! √ Upload your recordings to Evernote! √ Upload your recordings to Google Drive! √ Email recordings to yourself in MP3 format √ Share recordings via SMS, Facebook & Twitter √ Label recordings so you can easily find them √ Recordings available as soon as you hang up √ Play recordings in the background √ Access to call recording laws √ Beautiful easy to use interface √ Push notifications take you to the recording √ Customer service with real humans √ Developers that care about their customers √ New features added all the time √ One low yearly rate NOTE: TapeACall requires your carrier supports 3-way calling. - SimpleTalk and H2o Wireless do NOT offer this in the US. - EE in the UK no longer supports 3-way conference calling on new plans. Frequently Asked Questions —————————————————————— How does this app record calls? Take a look at our screenshots for step by step instructions. When you're on a call and you want to record it, open TapeACall and press the record button. We will put your call on hold and dial our recording line. As soon as our line answers tap the merge button on your screen to create a 3 way call between your other caller and our recording line. If you want to record an outgoing call, just press the record button. The app will dial our recording line and will begin recording as soon as our line answers. Once that happens, tap the add call button on your screen, call the person you want to record, then press the merge button when they answer. —————————————————————— Can I download recordings to my computer? Yes, and we've made it extremely easy to do this. Simply select a recording then tap the arrow button to the right of the player. This will show a screen containing a number of ways to share your recording. The most popular ways to transfer recordings to your computer are by email, Dropbox or Google Drive. —————————————————————— How many recordings can I make? As many as you want! We don't have a limit on the number of recordings you can make. —————————————————————— If you upgrade to 1 year unlimited recording, payment will be charged to your iTunes Account at confirmation of purchase. The TapeACall Pro unlimited recordings subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your iTunes Account will be charged for renewal within 24-hours prior to the end of the current period. The cost depends on the selected plan. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of the free trial will be forfeited when the user purchases a subscription. Privacy Policy: tapeacall.com/privacy Terms of Service: tapeacall.com/terms
Improper payment
by RJG2017 on 2019/09/17 03:47
This application said I had a free trial period of one (1) week, as it never worked for me. I canceled the subscription before twelve (12) hours and I had already made a charge on my credit card for $ 10.99
Doesn’t work
by Jrs847 on 2019/09/12 00:48
This app worked great until it didn’t. Calls won’t merge.
Garbage App, doesn’t record without your carrier service accepting call recording.
by Ads pop out every minute on 2019/09/10 15:49
This App is complete waste of money. Your phones’s carrier service has to approve/enable the call sharing or recording feature for this good for nothing app to actually record your calls. Completely stupid concept of recording calls!
From Trinidad and Tobago
by owen_o on 2019/09/06 20:06
Need access number for Trinidad and Tobago
????
by 57Dd26% on 2019/09/06 18:21
It doesn't work, you have to do a long process to record. I lost my money. I do not recommend it
Does not allow mobility in my Dropbox
by nmuni1 on 2019/09/04 20:42
Everything seems to work well mechanically. However a BLARING PROBLEM with this app is that though I can send recordings to my Dropbox account, I CANNOT PUT THESE RECORDINGS INTO PRE EXISTING FILES THAT I'VE ALREADY CREATED!!! This is a Huge Problem in that it does not help me to organize and store my information to fit my needs! Not Good!!! Please fix! ThanQ for fixing the above-stated problem. This app is very consistent and user-friendly. It's an ABSOLUTE MUST HAVE for handling business!!!!!!
Very difficult to use!
by Nampadude on 2019/09/02 17:11
I have been paying for this app for a couple years and attempted to use it a couple times but it is very difficult to use. You have to push a button, call a number and push another number, then call another number and it is very difficult to understand the actual instructions. I also cannot get it to work with incoming calls because there are too many steps in the color will not wait that long. I wish they would develop a better version are you just had to push one button and it would work or automatically just record everything and charge extra to keep the recordings in a cloud-based program if desired.
Call is not clear
by emptyspaceofnothing on 2019/09/02 11:31
I have Verizon so the cellular network should be crystal clear. After using this app and merging the call, the call cuts out a lot. I could only hear every other word from the person on the other line and even the recording afterwards is unclear as well. I called the same person again right afterwards without the recording app and the call is clear again. So my conclusion is that the merging of the call is causing the static.
Where are the recordings?
by icidro_ on 2019/09/02 00:55
Can't find where recordings are accessed.
Shadiest privacy policy ever
by gehsie on 2019/08/29 06:15
No
Poor customer service
by Al Snowman on 2019/08/28 14:30
The app itself works well and I’ve recorded hundreds of interviews over the last few years. However, if you use it enough, there will be a time when a recording doesn’t show up or comes with a partial audio file. Don’t bother reaching out to customer service, because they won’t respond for days and the issue won’t get resolved. If you do have trouble with an audio file, I’ve had luck recovering them by deleting the app, restarting my phone and then redownloading it.
Really cool
by 0HUMAN0 on 2019/08/26 23:42
It works really well. Clear. Easy to start. Just practice the sequence to get the recordings going.
No local service number
by alsjoseph on 2019/08/26 06:32
I have no idea why I need a foreign service number and pay for those calls. Stupid app as far as I am concerned. Trying to get the money back. I would give no stars if I could just waist of time.
HORRIBLE!!!
by Right thinking Anerican on 2019/08/26 00:01
Sent me a file for my 21 minute phone call that said it was 21 minutes long. But the recording is only 8 minutes. Mistakes happen. But this was over 48 hours ago, and no one has gotten back in touch to help. If you want to record calls and you don’t care if they actually record, then this is the app for you. But if you need for your recording app to ACTUALLY RECORD THE CALL, then look elsewhere. If my interview hadn’t been important I wouldn’t have recorded it. It’s been 48 hours and NO ONE HAS GOTTEN BACK TO ME.
Unreliable
by Reverend Awesomepants on 2019/08/23 22:57
This app fails about once every 10 to 20 times. It’s fantastic when it works. But considering why you’d use an app like this, that kind of failure rate is unacceptable.
Impressive
by Simmers Down on 2019/08/22 21:43
Very good quality recording. Worth the $11. It takes a “practice session” or two to make sure you have the hang of it, but it’s by far the best quality in voice recording and efficient if used correctly.
Garbage. Zero stars
by Jame531 on 2019/08/22 13:28
Purchased through App Store. They have already charged my card. Since second one TapeACall has not worked. Even though I paid, it’s still going to become a member screen. Deleted through App Store and down loaded again several time and still not working. Contacted support was told I’ll get email back in 24 hours from tech rep. I did not receive response did over a week. Was told by rep to delete through App Store and download again as I did several times before. Still not working and being charged for it!! I’ve been emailing asking for a full refund and no response. TapeACall id like my money back ASAP!!
Best thing for this bestselling author!
by PeguesD on 2019/08/16 18:54
I'm writing my 18th book (LEAD LIKE A WOMAN). It involves conducting phone interviews. This program along with the transcription service (soooo reasonably priced at $2.99/mo) is saving me tons of time. Thank you, Apple; I'm a fan forever. Your products and service are the best. D. Pegues winningwithdeborah.com
Not working in Kuwait
by hosam2222 on 2019/08/13 16:41
Hi , I buy this program and It’s not working at Kuwait , I want my money back
Outstanding app
by MikeMcCannRadio on 2019/08/12 21:22
As a journalist, I need to record conversations with the subjects of my stories. This seamlessly works with my iPhone 6 and produces recordings that, on occasion, can be broadcast.
Unable to refund money
by Продавец777 on 2019/08/12 07:45
This app doesn’t work in my country and I wanted to refund my money .But I see this: We've determined that your purchase doesn't meet the conditions for a refund.
Does not work with Verizon
by Downtownryan on 2019/08/11 11:31
Product stopped working with Verizon August 2018. Still does not work with Verizon as of August 2019. Company will still charge you for the Pro version but not tell you that it can’t connect with Verizon. Is useless!
Scam. iTunes please remove this developer
by Santana2k12 on 2019/08/10 10:39
It's a scam. I paid for a lifetime membership then all of a sudden it's telling me to pay for a monthly membership. I paid and it still dont work. It charged me 3 different times.
Why is it in Spanish?
by jasteriou on 2019/08/07 20:51
I had this app years ago and it worked fine. I selected the US number to Merge and it is in Spanish. We tried calling the number on another iPhone in my family and it was not included in our phone plan? We have one of the major carriers and reside in metro Detroit. Still looking
Support is Non-Existent
by jasonmzorn on 2019/08/07 07:44
Requested a simple phone number change and it's been a week with no help. I can't even use the service until they fix this issue for me. If the support is this bad, how can you trust the product? Very negative experience and a waste of $20.
This app makes my job easier
by @LFpodcasthemp on 2019/08/06 16:58
I am a journalist and podcast producer and I love this app. Totally worth the money I paid for it. The recordings are crisp and easy to transcribe, and in some cases I’ve use the audio file in my podcast. The user experience is super easy. You just press the red button and then merge your call. Love it and I’m thankful for it.
Easy peasy
by Beth Eth Bleth on 2019/08/02 07:38
I’ve used this app a few times, always asking my conversational partner if it is okay. The app is extremely easy to use and the quality of the recording is quite good. It does the job.
Failure to Record
by Anon 12345678910111213 on 2019/07/31 20:13
I recently recorded an interview with the Chief Science Officer of our company who travels a lot and is hardly in a convenient location for interviews. I thought Tape A Call Pro would serve as an answer to our prayers to get this interview—and then podcast for a radio show—completed with good audio quality. I watched and followed the tutorials on recording for both incoming and outgoing calls. I tested the app. on several people with different phones to see if this made a difference beforehand—this included outgoing and incoming tests. I listened to the sound quality. Our 25 minute recording of awesome quality and perfected, scripted questions did not save. It totally inconvenienced me, my department, and the Chief Science Officer. I was obviously panicking and sending a support ticket to Tape A Call’s website, but there’s no accessible or visible way of contacting them. I had to go back and forth with a chat bot for several minutes before sending in a ticket that stated I would hear back within 24 hours. I wanted to wait and hear back before telling my department I had to record our Chief Science Officer for a second time first. Its been over 24 hours and I have yet to hear back! The technology failed and I highly recommend using more than one recorder for backup with this app! Upon viewing the FAQs (the only link available on the app’s. Contact us page) I read that someone else had this problem. The response from Tape A Call was that their carrier did not support conference calls. My carrier supports conference calls, so that’s not the issue either. Not sure what to expect or say about this, but it failed and inconvenienced me.
Worthless
by Owntheday on 2019/07/31 13:25
Every time I try to use the app it tells me it’s unavailable. It has worked 1 times in months. Not worth the money at all. Never works when you need it.
Worst customer service ever
by Justme289 on 2019/07/30 04:07
Worst customer service ever. I’ve had two calls unavailable since 7/18/2019. I’ve done everything that has been asked of me. Remove app. Reboot phone. Reinstall. Edit dial in number. With days and days in between support responses. I will be unsubscribing and requesting a refund through my payment method if I don’t get resolution immediately. (By the way, these are not my only two issues in the last few years. Just the two most recent.)
Paying annual fee does not
by dead before you on 2019/07/29 09:35
Let you off the hook for selling all personal information by persistent cookies placed on all apps and all browsers you use giving continuous availability to this seller whether using this product or not. Your annual fee is not worthless
Beep Tones Switch
by WriteGuy1960 on 2019/07/28 11:03
I was surprised to see in this most recent release that the beep tone option no longer has a toggle switch in order to enable or disable beep tones. This leaves the customer with fewer freedoms over this app. Beep tones mean that people will be guarded in what they say when you are communicating with them. I’m talking about recordings for personal records and not public, legal, or court admissible recordings. I did receive an immediate response from the developer via e-mail. They were able to remove the beep tones on an account level ... back to 5 stars !!!
Add Iraq access number please
by laith850 on 2019/07/28 08:11
Add Iraq access number please
Bad reputation
by Haider Games 128 on 2019/07/27 16:18
You need to add Iraq country Because I can’t use the program in Iraq and I have bought it
No longer works, scammed me
by Gigawattz on 2019/07/27 15:07
After upgrading to Tape-a-call Pro, it worked a while back, but now, for weeks the U.S. number just plays a recording that says “Call recording is currently unavailable. please try your call again later. Goodbye.” And hangs up on you. Nice “pro” service. Developer takes your money and runs. Guess it’s a scam too bad it was a good app and service back when it worked...
Purchased pro and now I am being charged
by AtAaron@ on 2019/07/26 19:06
Ridiculous. Purchased a pro app as a lifetime subscription and all of a sudden they want to charge $4 per month before I can even access prior recording. How is that ethical in any way? Used to be a great app, but this is the worst customer service I’ve ever seen. Stay as far away from these scam artists as possible! Fool me once...
Scam! Be Aware!
by Unbelievable3 on 2019/07/26 15:00
I bought this as a lifetime unlimited membership, now they are trying to force me to start paying $19.99 membership!! I can’t even access my old recordings without paying this highway robbery! Stay Away!
Beware: Not Reliable
by x-train on 2019/07/18 21:52
Initially I liked the app. I’ve had a pro subscription for several years. But the whole reason for recording calls is because the content is important therefore reliability is critical. Unfortunately, this app is not reliable, and the support behind it nonexistent. Anyone using this app should be aware that there’s a real possibility whatever you’re recording won’t actually appear after the conclusion of the call, and be prepared to deal with the consequences, and realize you have no recourse or backup from the developer to resolve the problem.
It does not work in every country
by lindbergh1 on 2019/07/18 19:05
I downloaded the app but I cannot use it because the country I’m in us not on their list .Very disappointed this requirement was not disclosed very bad and now I have to cancel
Disappointed.
by mob121212 on 2019/07/16 05:46
I bought this app for 19.99 a couple years ago and it said nothing about a membership or a time frame. I just clicked on my app to listen to one of my recordings and all that came up was to pay 3.99 a month or now they are offering it at 19.99 per year. I feel liked I was tricked and now I do not have my very important recording.
Don’t do it
by Creative cook 626 on 2019/07/15 23:33
Never works and they make repurchase over and over again. The app is horrible
Good but one thing to make it great!
by For all my fans out there lol on 2019/07/11 16:34
One thing : We all live in a speedy world. Transferring takes 3-5 sec. I would like to see automatic recording the moment there's a call vs manually recording. This improvement will set you above your competitors. Good luck. 👍
Big change, no communication
by Jmdurett on 2019/07/08 00:09
Last year, I had paid for and had found TapeaCall Pro to be a very handy app. Today, to my horror, I discovered my recordings were suddenly being held hostage until I paid for a subscription. No notice or anything. $20 I had no idea I’d need to shell out tonight. This is no way to do business—and it’s not like paying for the subscription prevented the same ad I always see at startup from displaying.... Great app, bad business model.
Good program- easy to use
by optoxx on 2019/07/07 22:31
Good App
New upgrades
by ReadyAction dude on 2019/07/04 21:56
Great update! Even before the update there wasn't much if anything complain about for me. This app has allowed me to interview and transcribe interviews for stories I've dreamed about doing for years. Thank you so much to everyone who made this app possible. If you're a writer, this app is a necessity. If the price is bothering you let me try and reassure by saying this is one of the most important apps to have as a writer. If one of your interviewees can't meet in person for some reason you always have a back up plan!
Getting closer to five stars...
by Votechecker on 2019/07/04 18:04
The recording function on this program is superb. My only problem overall involves transcription. If the developers included some sort of transcription editing function, I have not yet found it.
My Mother’s phone calls
by maspagrasso on 2019/06/29 13:20
Thank god I download this app. I have my last conversations with my amazing mother archived. I listen to them when I want to her voice.
Favorite app
by MickPG on 2019/06/28 17:25
Incredibly helpful and easy-to-use tool in my line of work. Transcription capacity also very helpful and reasonably priced.
Life Saver
by HangmanCA on 2019/06/27 15:57
If you have important meetings that you need to go back to listen and take notes, this is the answer. Career saver and advancer...awesome audio quality, can accelerate playback and share link to others. Worth every penny
Helpful app
by fitnessnomaf on 2019/06/27 08:15
I’m a journalist who works in an office with others and I often need to do phone interviews without bothering my colleagues. This is the best app I could find for recording on the phone. I’m not thrilled that you have to call into another line to link up, because that takes a little time, and sometimes the connection drops in the middle of a conversation— inevitably at the most interesting part—but I still haven’t found anything better. Also, I’d like more instructions on how to save files by name because I still don’t understand how to do it. I hope the developers will continue to improve this.
Don’t pay for transcription
by PaddyJ1975 on 2019/06/26 22:43
It doesn’t work at all half the time, just endlessly cycling. When it does work it’s still faster (and more accurate) just to transcribe it yourself. The call recoding service works perfectly.
Thieves!!!! and pedophiles. Report them!!!!!!!
by DMeek78 on 2019/06/26 20:51
You’re privacy policy says you can see personal information like emails I click on? I will never click consent because that’s unnecessary to recording a phone call, therefore I have been charged for something without being able to use it. Also is it true that the owner of this company uses the money he makes to defend himself against child molestation allegations?... something I heard!!! I haven’t nor ever will use this app and uninstalled it as soon as I saw the terms of use. Shame on you for having sex with children and I want my money back!!!
Worst customer service ever
by jehosephat123 on 2019/06/25 20:57
Mostly it works great which is good because if you do have a glitch don’t expect their completely useless “customer service” to help. I can’t get an answer to a simple question because their bots, or preterm stoners in a basement somewhere or whatever it is masquerading as customer service can’t read questions and just speed out the same unrelated garbage over and over. And no phone number that I could find. So if you actually use this for work don’t count on a fast fix when you need one.
Already paid, being asked to pay again?
by Peach Pellen on 2019/06/25 07:52
I hadn’t used the app in awhile and wanted to again, and I had previously purchased the full version. I’m now being prompted to pay again, and can’t get into the app to even see my existing recordings or make new ones, and the “restore” button isn’t doing anything. Please fix this :-/
Simple to use, superb quality
by AmperArt on 2019/06/24 15:49
Very first and very best app I purchased for my iPhone! Records incoming and outgoing calls with a simple push of the big red button. The only flaw is that you have to remember to merge the calls manually; I wish I could sense when both parties were connected and merge automatically. Sound quality is superb. Easily name the file. Share recordings with others. Are use this for two reasons: so I don't miss details about clients' projects, and also as a back up for dealing with customer service idiots. It is so easy to misspell an email address one of the best uses is to be able to listen to it again. Fantastic app – well worth the $10 I spent on it, and even worth 10 times that much. Update: Type a call keeps improving their service by configuring the interface for an even better user experience, and by adding new features such as transcription (which I can’t wait to try!). And it’s still only $10 several years after I first signed up.
Recommended
by Tannerknights on 2019/06/22 05:16
I love it. Very cheap and recommended.
Previous version was user-friendly!
by 274711djfuajg on 2019/06/21 14:58
The previous version was waaaaaay better than the “upgrade”. Now I have to look at the “transcribe” button. I will not pay to transcribe so take that banner down. Also what’s deal with toggling back and forth to listen to recordings?? This is where they’ve downgraded. The previous version had you control the recording while still viewing your other recordings. Meaning if I want to jump from one recording to the other it was all right there on the SAME screen!! Total waste of time.
Not thrilled
by c.s.nothappy on 2019/06/21 03:26
I can’t put the same person on hold everytime they call!!
Just what I needed
by Ernest CIII on 2019/06/20 15:18
Really good app especially if your getting harassed
Recording unavailable but no # Change?
by Not able to Record! on 2019/06/20 05:16
I have been using this app happily for close to 2 years. Since a coupe of months ago, I have not been able to record a call! I get the annoying “Recording unavailable” message when I try to set up a recording. Website says it’s because their system “does not recognize my number” however, my number is the same as always. How can I see the number they are getting to try to fix it? Why has this changed? No big options in website to get support. When the app worked, it worked perfectly. It’s a shame I am now wasting my subscription! Someone please help!
Love it
by Esco Lat on 2019/06/20 02:36
I use it for business and personal use. Stops people right in their tracks when you play it back! Hell yes
U lose all your recordings if u don’t keep paying!
by The Truth138 on 2019/06/19 16:30
I purchased this app to record conversations between me and my eight year old son. He usually calls me with funny stories when he gets home from school in the afternoon and I’m still at work. I figured it would be cute for us to listen to the conversations one day when he’s a grown man. So I paid for this app and unbeknownst to me it was like a “rental” for a year. Once that time is up the app stops working and THEY KEEP all your RECORDINGS. See...the recordings aren’t SAVED TO YOUR PHONE...they are SAVED TO THE APP! So basically they hold your recordings HOSTAGE so u can continue to RENT the app for eternity lol. Smh. AVOID THIS MONEY TRAP AT ALL COSTS! I almost NEVER write reviews but I figure if I can save someone else from this hustle then I’ve got my money back in a way.
Used to be one time payment now subscription
by Peter V. A on 2019/06/19 15:49
I purchased this app a while back with a one time fee - It worked great. Now, it won’t let me use unless I sign up for a monthly subscription. I would have never purchased if I knew this would happen.
FULL DISCLOSURE YOU JERKS
by Maggot Stew on 2019/06/18 16:09
If I had known, before hand, that your app “uses Facebook technology...” I would NEVER have paid $10.99 just so Mark Zuckerberg could sell my recorded conversations to the highest bidder. You may be that billionaire’s digital pimp ho but I ain’t!!! What a waste of money. I deleted the app when I got to the first screen. REFUND MY PURCHASE !!!!
Can’t hear
by cbaggs58 on 2019/06/17 22:52
It’s hard to hear what is being said
no app support
by nancyjones3 on 2019/06/16 13:31
Despite trying multiple times for two weeks - I cannot receive a code to activate. Their support site has some FAQ, but no way to contact. I want a refund - but oh wait, there’s no way to ask for one.
Dropped the call!!!
by Dkbrooklyn on 2019/06/10 15:41
Couldn’t be worse! Dropped a crucial call two minutes in!
Do not buy; a one star app with the annoying beep
by Chopslap ooga on 2019/06/10 12:53
The app is useless as it beeps every 15 seconds to notify both parties on the call that the call is being recorded. I line in NY, a one party consent state. Very lame app.
JUST TOOK MY MONEY ...NO ACCESS!!!!
by need customer service to FIX! on 2019/06/10 03:02
I just paid for this and the money came out but no code is being sent to my phone to start it. I can’t use it and no one to reach to help!! So I pretty much just got my money but I get scammed!!! Don’t use!!!!
Money wasted
by Dr. 1-UP on 2019/06/08 15:24
What was once a worthy app has turned into a subscription based nightmare. I purchased TapACall Pro with the intent of using it as frequently as needed so the price tag was no issue. Now that it has been updated, I have been cheated. I’m to subscribe to your service for you to record my phone calls for me? No, thanks.
Very concerned! Beware!
by @___anthony30 on 2019/06/07 17:09
My concern now is this, I read a review where this guy said after his year was over ($10 one year) he was being charged like $4 a month. He had to figure out where ,how,why and get these charges to stop. I just read the terms of service and the app description and I couldn’t find anything that said we can and will be charged after subscription expires. That’s pretty scary. There’s not any phone number to contact them so that’s another thing. They responded to a lot of reviews they felt were wrong but they did not respond to this guys review and it makes me feel that it’s true! That’s why I put one star.
Sprint or Verizon Problem Merging Call!
by Chosen Innovations on 2019/06/07 13:04
Must Merge A Call! Great concept but we had a challenge merging the call to begin recording. Ended up frustrated and really want a REFUND because we are not going to use the app with it giving us so many difficulties using.
Frustrating
by VBerg 51 on 2019/06/06 21:36
I was looking forward to utilizing this app. Unfortunately its yet to work properly over 50% of the time. Currently I see a 25 minute recording in the app but there is no sound. Not the first time. Plus the instructions written in the App Store and on the app itself are not clear. When you receive a call you must tell that person to wait, literally put them on hold, dial a call in number and ultimately take the person off hold for the recording to begin. I wish I would have done more research.
So handy and so 🔥🔥🔥🔥🔥
by Corb71117 on 2019/06/02 00:30
Clutch
Slow and awkward to use - waste of money
by SquidBobStar on 2019/05/31 21:43
I was looking for a way to record a call quickly and easily. This is not it. You need to do too many complex things. I just want to hit “record”. This app is too expensive for it to work so poorly and ineffectively. Waste of money. Buy a cheap digital recorder instead.
SCAM
by richcombils on 2019/05/31 18:36
What the hell is wrong with this company that owns this apps? Why defrauding people when you know the apps doesn’t function in our region, please I need a refund of my hard earned money since this apps can’t work and besides why going the process of dialing countries codes automatically on it’s own? This is really crazy and annoying...REAL FRAUD
La aplicación no me deja desactivar los pitidos bip
by trr134 on 2019/05/30 22:59
Cuando compre la aplicación TapeACall lite por 1 mes me funciono de 10 por eso cuando se me termino el mes la compre por un año y la verdad ahora no me sirve por que no me deja grabar las llamadas sin que se escuche el tono bip..
To much to go through
by Thisdickdoesntfitinyou on 2019/05/28 21:12
Its a business line, not worth the headaches to go back and forth trying to make a 3rd call when I’ve already got the other person talking. Please issue refund.
Makes You Pay 2xs When They Advertise $12.99/yr
by Martanma on 2019/05/28 16:54
Had to pay $12.99 + another $19.99/yr and this second additional fee was not previously stated on their App Store page... They also advertise that they care about their customers and that their support team is comprised of real human beings yet they have no email, online chat, or phone number listed on their app page just a FAQs section which doesn’t address my issue. So far my experience is bait and switch on their pricing and I even installed this app before and the app did not pick up that I still am on a year subscription so I’m having to pay three times over what I should be paying at this point.
Transcripts
by Ughhhh95 on 2019/05/26 12:29
The transcripts functionality on calls over 30 minutes does not work. To be more specific. It just says “transcribing for hours and never completes.This is definitely disappointing. I hope a patch is released quickly. Bugs occur in development but this one was HUGE!!
Performs As Advertised
by dj.wardell on 2019/05/26 03:41
A few UI complaints but these are very minor. Overall, I have used it heavily for four years without problems.
Cannot disable beep tones
by sm212sea on 2019/05/24 16:25
The beep tones are extremely distracting to the other party on calls. The developer removed the ability to toggle them off stating Apple regulations, yet two other apps I downloaded include this capability.
RIP OFF
by RayRay07120712 on 2019/05/24 08:52
Do not buy this app. These people are rip off’s, I can’t listen to my own voice when I am talking or the person who I am talking to when I merge calls. This app don’t work period.
Recording still processing for two days, tech support team MIA
by frustratedwriter11 on 2019/05/23 22:12
As a longtime user of this app, it saddens me to have to write a negative review, but I recently conducted an important interview and the recording never processed. I contacted the support team, who told me to wait 24 hours for it to process because there was an error on their end. The recording never processed and the support team hasn’t responded to my follow up. Super disappointed, thought it was the perfect app for my needs.
Restore purchase
by a7md3li on 2019/05/23 02:16
This not useful application in my country Not see any EGYPT Number Please restore purchase and refund me
Iraq
by MDSNAB on 2019/05/23 00:41
Please add iraq country , I’m purchased this app to pro version but i can’t use it because app send me code for active it but when I want to call anyone I can’t find iraq
Why did I buy Pro and now I can’t use the App?!
by JaredPass24 on 2019/05/22 22:57
I purchased the Pro version of this app - now I have to pay for a monthly membership too? No way.
Awesome!
by TH from SD on 2019/05/22 19:49
Easy to use and works every time.
Great app
by #1chairmaChick on 2019/05/18 23:37
Super easy to use - even I can do it !
Randomly calls are not recorded
by pontoon1 on 2019/05/17 10:46
I have at least 5 calls that didn’t record. I was depending on these recordings. Customer service is a nightmare. I was emailing with David, he told me he found my missing calls. Then he asked me “can you really not hear the call”? But he never gave me the recording, he just stopped returning my emails. No David! I really have the calls, I just enjoy your customer service so much!!! Find another recording app!
Not automatically record
by Pouri94 on 2019/05/16 03:33
Actually i had a app on android that was free and record automatically, but this app need some action to record a call! I mean i would record my upcoming call without any action i can not say to the person wait a second and go to the app and merge calls! That take few seconds!
No access
by kione777 on 2019/05/15 20:35
The access phone number is unavailable.
Ripped off
by Star Wars lover 1987 on 2019/05/15 18:58
I paid $9.99 for this app. I needed it for a custody battle I was in. It worked great, everything was great. Then I go to record a call again and I can’t see my previous calls I recorded and can’t record another call. It’s saying I have to pay an annual membership now? Don’t get this app. They just want your money.
Slower than previously
by Ph without the D on 2019/05/15 13:21
My conference calls often exceed 30 minutes, which slows down processing substantially. Sometimes I don’t get access until the following day so I’ve started using my voice recorder on my iPad as a backup. For some time it wasn’t working at all but I’m happy it’s back.
Shady
by Wiggle wiggle wiggle 1 on 2019/05/14 22:46
Beware when you sign up. You will be charged monthly if you don’t cancel. Read all terms carefully they hide a lot of important info.
App doesn’t function at all.
by Thechoedenkal on 2019/05/13 15:29
I just spent 11 dollars on this application and it doesn’t work on my phone. I get to the consent to terms of use screen and the whole application freezes.
Complicated
by jadwassem1985 on 2019/05/12 20:47
You have to dial their number, and sometimes it doesn’t work. Then you wait, and go back to home screen. Then merge the call. It takes time who ever on the other side, will get a wired feelings.
I love this app wholeheartedly
by pacific madrone on 2019/05/12 04:02
I’m a journalist, so it comes in handy constantly for phone interviews. But I will share a more personal story. When I got an iPhone and realized what TapeACall could do for me, work wise, I also thought about my relationship with my adoptive father, my closest friend of 30 years, who takes terrible care of himself and really has been a ticking time bomb for most of the time I’ve known him. Three years ago I began recording our weekly calls. And now he is dying, for real, a vicious terminal illness. I thank God (and you guys <3 ) that I have these documents of my relationship with the person I love most in this world.
Good when it works
by Sho1789 on 2019/05/11 20:38
This works great when it’s not dropping calls, which lately has been pretty frequently. It also can take awhile to merge the calls, but there aren’t many options it there and this is the best among them.
Stalkers Beware!
by mrsasia on 2017/08/30 22:04
Best recording app out there. When I was being stalked, threatened and harassed by phone, I was elated when I found Tape A Call. I told the stalker he was being recorded, turned on the beep (signaling call is being recorded), but he was so psychotic he didn't care. In fact he told me no one would believe me because anyone can create fake recordings. The judge sided with me since I did follow the law in recording him. 3 yrs have passed since a warrant & Peace Order was obtained, and he started calling again bc another girl is taking him to court for stalking. He claims I urged her but I don't even know her and she lives faraway. So before I blocked his new number, I tried to get as much info as I could (like is he in town with a gun?). I told him to hold on, that I was working and launched Tape a Call. I feel safe and he's blocked. So anyone with a stalker, an abusive ex, or if you have a feeling the call is sketchy, ask them to hold on (mute), add call conference, call Tape A Call, merge the calls and continue the conversation. The beep required by law in some states is loud but no one to date has asked me what it is. I love you Tape A Call for my peace of mind!
Simple to use, superb quality
by AmperArt on 2019/06/24 15:49
Very first and very best app I purchased for my iPhone! Records incoming and outgoing calls with a simple push of the big red button. The only flaw is that you have to remember to merge the calls manually; I wish I could sense when both parties were connected and merge automatically. Sound quality is superb. Easily name the file. Share recordings with others. Are use this for two reasons: so I don't miss details about clients' projects, and also as a back up for dealing with customer service idiots. It is so easy to misspell an email address one of the best uses is to be able to listen to it again. Fantastic app – well worth the $10 I spent on it, and even worth 10 times that much. Update: Type a call keeps improving their service by configuring the interface for an even better user experience, and by adding new features such as transcription (which I can’t wait to try!). And it’s still only $10 several years after I first signed up.
Great service had for two years!
by jerryatyourservice on 2018/04/23 17:16
If you really need to have explicit proof of who said what even if you aren’t going to use it legally but need absolute accuracy on conversation content this program is for you. It’s a business expense so I don’t care that they charge and annual flat fee because I have confidence that I know what was said in the conversation including myself where I may have mis-spoke or missed a introductory clause on what I’m agreeing to. The best thing of all is you can export it to a cloud service or to email so that you can save it no matter what. If you’re in business you need to know who is committed to you and what you committed to them. I’ve never done anything else that works like this and I don’t have to worry about long winded clients and how much I’m going to pay when I just pay a flat fee each year. Great customer service too!
Deceptive billing/terms
by mllehunt on 2017/09/01 00:23
Just know before you pay for the app that you're only paying for one year of the service. The way they've set this up doesn't make it obvious. I mean, honestly, all I have to go on is the rep I emailed with because normally, when it's a subscription service, it says so when you are authorizing the charge and on the receipt AND it would show up in iTunes under Subscriptions, but none of those places show TapeACall. The only places that mention anything about one year of unlimited recording (which is the service, by the way, and not an add-on), are the app description and the email I got after I paid for the app. Can you guys please fix this? I'm sure there are Apple best practices to go by, and you certainly aren't following them. It feels very deceptive. If it's $10 a year, fine. Say it's $10 a year. Don't say "oh, it's $10 for the PRO app but psych, you can't use it after a year"? Like seriously, who has even ever heard of buying the same app again to renew your a subscription? How does that even work? It's always done via in-app purchases, which isn't what this was. I still think you guys are full of it.
Small issue but overall great.
by Crys314 on 2018/08/07 14:25
I’ll jump straight to the con. The con is that you have to merge calls with another that is doing the recording. So if you are making a call you have to click over to the recording app, call the app # and merge the calls for the recording to begin. Luckily I am usually using this for business purposes and there is always 2-3 minutes of options to push so the interruption is ok. When someone calls in or answers immediately I have to ask them to hold in order to merge the recording number. Which is very odd to them. Sometimes I miss out on important recordings because of this. That aside I am using this app because my insurance company and Dr. seem to be up to shady business. This has absolutely been a lifesaver! No more scribbling notes, dates, phone numbers, or anything else. I get it all on recording. Also it just so happens I am catching discrepancies in the process. Great app!
Update: more seamless.
by danceattakjohn on 2017/08/04 21:43
Great app with mediocre design and marketing behind it. It just works in the easy way it should. I don't think I've ever lost audio. **Update** This app is seriously impressive. It's really cool to see I have various recordings from my friends and family, interesting interviews, etc, slowly little by little piling up. It just seems like most vertically aligned products like this get swallowed up and die from lack of Dev support but nope; that's not what is happening here. Product is faster, more consistent, and more clearly marketed than before. My only concern is about the low pricing and unlimited recording. This is almost surely because the average user probably uses very few Minutes, subsidizing folks who log hours a week (not me); it's just this app is so good I feel like eventually people start using it again and again and I do hope the revenue plan can accommodate that so there won't be any major hitches with scaling, particularly security, Loss of data, etc. I guess I'm saying that most recording companies try to charge so much money for audio storage that the price point on this is frighteningly low. But this low price does not seem to be on account or short term investor funding floating the thing, so probably it's sustainable? Anyway, love this company for doing this thing right.
Works ok
by DanH88 on 2017/12/01 04:47
The App works well, but they’re a few catches. It doesn’t usually catch the beginnings of calls, as the user must call the service’s server and then merge the calls. Tonight I have important needs that I’d like to record, but their Server just rings and rings. Sort of worthless not having a backup or redundant server. When the one number goes out, they have nothing! Overall the App has worked as expected, and provides quality recordings. Although tonight with no answer, the App wanted me to rate it... The other concern I have is that everything shows the App’s Name. It would be nice if on the screens and in the calls log it listed Uncle Bob or Mr Terminator but the RecordACall name appears all over the place and that really isn’t too discrete. If anyone else sees it, try to explain that...
Purchased Pro, now asked to pay more...
by Vayderr on 2018/07/25 01:38
I had purchased this app because there aren’t very many decent call recording apps available in the App Store. Having used it a few times, it came in handy But always seems like it required a few extra user steps to be truly useful. Plus there was annoying banner ad that remained after upgrade to pro. Because of that I had stopped using it for sometime. Today I had an important business call and I wanted to use the app. Upon opening it i only have options for a yearly or monthly subscription even though I’ve purchased the app- the restore button doesn’t update my previous purchase. I know every apps goal is to generate subscription income now but there has to be something said for Users who purchased the app earlier and want to continue to use it. Hopefully this can be addressed by the developer to take care of Users who this has happened to. I’d like to give more stars in the rating but it’s an app that I’ve paid for and I can’t use, so...
Help..
by ben_dean_fit on 2018/11/14 02:06
I first downloaded the ‘lite’ version and began my trial period. I then decided to download the pro version (this app) the same day, and then delete and end my 7 day trial through the ‘lite’ version. Now the pro version is saying my trial period is over and it’s trying to force me to go monthly or annually. Your about section says 1 year of unlimited recordings with the purchase of the pro version. So what do I do now? The app is great... I’ll give you 5 stars. Can you address the billing issue for me? I’ve emailed but haven’t heard back. Thanks. *i purchased the pro version (this app) 8 days ago and just now had to spend 4 more dollars for a monthly plan just to get past the pay wall so I can even use it. ? **Thanks for fixing my issue, guys. 5 stars!
Satisfied, But Static Noise Is Bothersome
by heavyheartstudio.com on 2018/01/25 03:01
I download this app after a lot of research. I was very please with my test calls, both incoming and outbound. Others have complained about the price not being clearly stated or that some of their calls were not recorded. If you READ the instructions and follow them, there are no issues at all. However, I recorded an conversation tonight that was intermittently sprayed with static (or broken-up sounds). I turned WiFi on and off hoping it would improve the call but it did not. I had full signal/reception bars. Not sure what happened. During the call I missed some important conversation pieces. When I listened to the recording afterwards, it sounded the same as when I was in the phone. I assume this could be my fault (either iPhone or carrier related) as much as the app’s so I am 99% satisfied with the purchase.
Perfect for wives of inmates
by somberwalddryad on 2017/07/10 01:24
My husband is in prison for at least three more years and we decided we wanted to start recording our calls so I can listen to them when I miss him, or when our kids want to listen, or when we want to look back at this time apart. It has worked really well for the most part, though we had to work out a good system or getting the recording started so that the prison phone company wouldn't kick us off for having a "conference call" (which violates call protocol or something). It has been really awesome. Totally cool that I can export the audio files to my drop box and google drive as well so I know they are safely backed up.
Excellent tool but not entirely reliable
by Micah6824 on 2018/05/31 20:38
I’ve used this app for a few days and for several phone calls of varying lengths. Two days in a row, calling two different access numbers, the TapeACall phone service dropped the recording a half hour before my multihour interviews ended. After the first time it happened, the next time I had a long call, I kept checking my phone to be sure no notifications had popped up indicating that the call was dropped. But the second time it happened, despite my checking regularly, I didn’t see a notification until after I had hung up. So I’ve lost a collective hour of interviews over two phone calls. At this point, if you’re using this system, you better have a backup. Either another external recorder or transcribe your interview as you go along (no easy feat).
Hidden Carrier Fees - MetroPCS
by whoknew1234 on 2018/06/30 13:43
I paid for the Pro version, but could not place a call to the recording line, due to restrictions by MetroPCS. MetroPCS and possibly other carriers require an additional service feature, called “Select Shared Calling” by MetroPCS, to allow calls to chat/conference lines, even though I can make three way calls with my current plan. Be sure you check if your phone service provider requires additional features to use this app, before purchasing TapeACall. Update #1: after emailing support about this issue, I received an automated email back, but still no response after several weeks. There is no workaround for this critical issue. Update #2: After providing update #1, above, I received an email from TapaCall with the needed phone number for the app to call, in order to record by using the alternate phone number and avoid having to pay for for the additional service feature, as described above.
Staff reporter (10+ years)
by champybaby on 2018/10/26 00:40
I share my job for insight. I’ve been a staff reporter for a decade; I’ve been using this app for three years now. I must have well over 500 interviews on this app. I’ve opted to leave a review because this app needs three features. No. 1, it needs a bookmark feature. As it stands now, you can only rewind or fast forward in 15 second intervals. I want the option to bookmark multiple points of an interview, which would be on par to every voice recorder ever made. No. 2, it needs an option to change the rewind/FF intervals. Ideally, in 5 second intervals up to 1 minute. No. 3, more options to slow down audio. Some people talk *really* fast and as it stands, the current options are sometimes too fast or too slow. Old school voice recorders offer this feature, too. I’ve expressed this to the developers for years. They won’t implement them, despite journalists being a large portion of their audience. Overall, this is a good, reliable app. Sharing audio is crazy easy; it’s *reliable* which is critical. However, if I found a rival that offered the features outlined above, I’d switch and wouldn’t flinch if it resulted in paying more.
Be careful...
by aaraneda on 2018/02/07 01:18
The beep tone switch of this app doesn’t work and they blame Apple. It’s the app developer who needs to inform the customer. The app’s chat support answer to my concern about the beep always being recorded: “I’ll try to explain why we have these on during calls. Currently, the beep tones are required by Apple, and by law in California, to ensure that both parties are aware of the call being recorded. Although some countries and states don’t require all parties to be notified of a call being recorded, Apple wanted to ensure all laws were being upheld by requiring these beep tones. They specifically told us they would not approve our app without this. These beep tones are an FCC approved method for recording calls and they ensure your calls can be upheld as evidence, if needed, in court. If you’re unhappy with Apple’s decision to place this restriction on recording apps, we absolutely recommend voicing your opinion to them. Thanks for your understanding on this issue.
Bought the pro version a few years ago and now have to pay more?
by pretensions on 2018/05/22 05:11
I bought the $10 pro version of the app a few years ago for school, back when it was a one-time fee. I opened it again recently to use for the first time in maybe 17 months, when lo and behold, my purchase was rendered useless by the app’s switch to a subscription model. The developers should at least try to honor old customers’ purchases instead of screwing them over, maybe? Or at least some notice would have been nice before they switched models. Otherwise, the app works fine most of the time. Back when I used it every week for interviews, there were a few hiccups where it didn’t save my calls, but generally okay. Anyway, that’s rendered pointless because I refuse to pay a subscription fee for this now on top of my original flat fee.
Legal, saved me THOUSANDS!!!
by netling on 2017/10/05 21:29
So this app has saved me thousands of dollars!! I recorded a call with an attorney making statements of X,Y,Z and those statements were completely FALSES AND LIES!! He thought "I getting away with it, what's he (me the client) is going to do, sue me... hahaha I'm a lawyer and he isn't!!" Well when he found out that I recorded the call LEGALLY he not only refunded me thousands but also I'm now a key witness in a federal case against him, along with many LEGAL RECORDINGS! He is facing being disbarred, which he deserves, how many others did he screw for years!??!!! Justice is being served via TapeACall!! One call was over 45 minutes and recorded great and downloaded fine! Love the shortened URL to download the audio file! FYI, many states are "single party acknowledge", so when TapeACall makes its call and places the other party on hold, just state "I agree to this call being recorded" and then merge the call!) While I don't like not being able to save locally, it isn't a limitation of the app but a limitation of iOS! This was NOT a paid review but a happy customer that saved thousands!!
Keeping the record straight
by BJones4846 on 2017/10/30 15:00
This app is as important as your phone itself when conducting business. I have had many issues resolved immediately when I’m able to replay a conversation I had with a representative where I have taken care of an issue or signed up to have a service and the rep. did not follow through with their job concerning my account. The recording not only proves I did what I said I had already taken care of BUT ALSO informs the company of an employee who possibly was being hard to work with and/or neglected their duties. When doing business; NEVER call or except a call without it!!!
Stopped working after 1 week
by N8Beats on 2019/01/10 19:46
1 Star. I purchased the app with the 1 year subscription. It worked for a week and now when I open the app it says “please pay for a 1 year subscription.” Waiting to hear back from support, will change this rating as soon as my account is back up and active. UPDATE: after 21 emails back and fourth (11 from me, 10 from support) we fixed the issue. Apparently there’s some sort of bug when you buy you subscription via Apple and need to go into your subscriptions then delete and reinstall After subscribing. A hassle, but the app is amazing when it finally works. It’s a 5 star app with a 1 star bug. So 4 stars for now but hopefully they fix that bug!
Locked out of the app, suddenly being charged again >:(
by Gbdbhkfehsfb on 2018/10/17 14:45
This app has worked great and I’ve been happy with it— but suddenly, today, I’m locked out and it’s asking me to subscribe again. When I bought this app, I paid $10 for what I understood would be unlimited access with no need to ever pay again. There was no language implying that this was subscription-based and they would charge me more money down the road (if there had been, I wouldn’t have purchased it). I went to the TapeACall website today, and it says people are available Monday-Friday to help—-but there is NO way to contact them!!! No “contact us button,” no email address listed, no phone number, NOTHING. I have work-related recordings on the app that I need to access, and it looks like I can’t even get to them unless I resubscribe. I REFUSE to pay again for something that I already bought!
Bought Pro Version 3 yrs Ago, But Now Monthly Fees
by Periwinkle314 on 2018/07/21 17:39
I purchased the Pro Version of Tape a Call in May of 2016. It was a one-time fee of $10 for unlimited recordings. Fast forward to July, 2018: I just noticed a weird charge from iTunes for $4.23. After a little digging I learned that I have been charged a monthly subscription fee for Tape a Call since April! I never even got a notification or a chance to opt out. But even if I had, I still think it’s crappy to charge old customers subscription fees. The app works well. I’ve used it for research interviewing purposes and have never had any problems with it. But the new charges and lack of notification are disappointing. I won’t be keeping that subscription and I hope to get the 4 months of fees back. Let’s see how honorable they’re willing to be about that. So, BUYERS BEWARE!!!!
Does not work with all phone systems
by Dingle Reviews on 2018/06/15 16:09
When I first got this (2.5 years ago) it was great, but for some reason whenever I try to record customer service calls it does not work the majority of the time. For some reason the other end cannot hear me all the time and I have to disconnect & call them back without recording. These are the calls that I want recorded most, you know? Things like bill disputes, plan changes and what have you. I think it has something to do with their phone systems. They probably don’t allow three-way calls and since that’s what the engine of this application is, it does no good. The far end simply can’t hear me. I am going to try and get a refund because I just renewed my one year subscription so hopefully that will go smoothly. I’ll Report back either way.
It will not record
by awesomesommers on 2019/01/09 15:36
I have been a fan of tape a call for a number of years and until the latest update, it worked flawlessly! With the latest update I have to restart my phone to even get it to work! I have an iPhone X everything’s current memory is strong but the program fails again and again and again and again nine out of 10 times it will not make a recording! I’ve written to support about this and they have not solved the problem! For this reason I give it a one star review. At no longer performance! And it is so frustrating to have a great app fail!
Must have for anyone!!!
by Laykn on 2018/08/06 23:28
Being one who has for years (decades) recorded phone calls this app is by far my go to devise. Not having to worry about getting good quality audio every time is priceless. After my recorded calls I make sure to email the file to myself to insure it’s safe & accessible even if something should happen to my phone. I have recorded the dreaded conversations for court to the beautiful conversations I have with my 94 year old grandfather & my 3 little children. I’m known to be very tough and critical when it comes to things that I spend money on. In saying that I would give this app five stars any day.
I love this app wholeheartedly
by pacific madrone on 2019/05/12 04:02
I’m a journalist, so it comes in handy constantly for phone interviews. But I will share a more personal story. When I got an iPhone and realized what TapeACall could do for me, work wise, I also thought about my relationship with my adoptive father, my closest friend of 30 years, who takes terrible care of himself and really has been a ticking time bomb for most of the time I’ve known him. Three years ago I began recording our weekly calls. And now he is dying, for real, a vicious terminal illness. I thank God (and you guys <3 ) that I have these documents of my relationship with the person I love most in this world.
Noise Issues
by KVanHoose on 2018/02/05 19:54
The closest call in number for Tape A Call users on the East Coast is St Louis. This has caused audio quality issues for me in my podcast recordings because of my geographic location. It is not cellular connectivity issues — I have strong broadband and WiFi calling enabled. Just take heed if that is what you are looking to utilize Tape A Call for (as many do) and reside in the eastern part of the US. Hope this is helpful for any users in my part of the world looking for a solution to a podcast being recorded by two people in different cities.
If you want your phone to mess up, get this!
by His_Healed on 2017/10/14 00:29
So I had this app on my iPhone for less than a week. Why you may ask? Because within a couple of days my phone started doing weird things like... I Reset my data counter every month at 11:00 pm the night of the 1st per alarm. So on Oct 12th it said I had used up 2.9 GB. Turned data off then back on and it said suddenly that I had only used 816MB even though I never hit reset until the 1st of the month. Called phone co and they said I had used 3.9 GB. Also, the phone was freezing up on me a lot. It froze in the settings, on reading some articles, etc. I have NEVER gone on questionable websites or downloaded things I’m not supposed to. Then when I did a hard reset and turned it back on it showed the white Apple screen then goes black for a cpl seconds and then shows the white Apple screen again. I checked my email and it wouldn’t stop saying it’s checking my mail even after the LTE stopped spinning. ALL of these issues went away when I simply deleted this app! You should be doing a better job of checking these apps #Apple #AppStore. Creepy! Btw, the print is larger because I noted all these issues so I can warn my thousands of followers. Yeesh!
Don't waste your money!
by Dabullsfan1983 on 2017/08/29 03:24
I did a lot of research on not just this app, but several others like it and drew the conclusion this was the better one. I intended on using this app for legal purposes with my ex wife. As I mentioned, I thoroughly read the instructions and did all the research I could. I paid the $10 for it, made a couple test calls and a couple of the calls I made had recorded while others did not. Any incoming calls would not record at all! One of the calls I made to my ex to have recorded, showed up on her Caller ID as CONFERENCE CALL, and she declined to speak with me because that seemed suspicious like someone else was on the line. In addition, you can use this app so many times and it'll tell you that you have to purchase more credits to continue using the app! What a rip off! Currently waiting for my refund....
Too Complicated
by Chem88 on 2018/09/07 19:16
I purchased this for my wife. She has severe short term memory problems. We wanted some way for her to record calls to help recall information on appointments and such. The app’s web page makes it sound simple. It is not. It requires answering the call, returning to home screen and starting TapeACall, clicking the record button, going back to the phone app, clicking on Add Call, clicking Dial to call the TapeACall number, and then waiting and clicking Merge Call. Yikes! She can’t do that even with written instructions. And, while all this is going on, the calling party is waited 30 to 45 seconds with no response from the person called. If you are looking for simple, this is not the one. I don’t know what app the other reviewers are using, but it doesn’t sound like the one I downloaded.
Helpful app
by fitnessnomaf on 2019/06/27 08:15
I’m a journalist who works in an office with others and I often need to do phone interviews without bothering my colleagues. This is the best app I could find for recording on the phone. I’m not thrilled that you have to call into another line to link up, because that takes a little time, and sometimes the connection drops in the middle of a conversation— inevitably at the most interesting part—but I still haven’t found anything better. Also, I’d like more instructions on how to save files by name because I still don’t understand how to do it. I hope the developers will continue to improve this.
App leaves a trail & easily detected
by Modulctzen on 2018/03/08 16:00
If you share a cell phone plan and phone bill with the person you intend to record, DO NOT use this app. This app works under a conference call system, so the recording source shows up as a call on your phone bill at the same time and for the same length of time as the call you make to the person you are recording. The coinciding phone number can be searched online and quickly traced back to TapeACall. Then you are busted! Also, there’s a constant “tick tick tick” sound in the background. I hear the sound while recording a call and I don’t hear it on an unrecorded call. It’s also on the recording. The person on the other end pointed it out to me. It’s distracting to you, the caller, and it could raise suspicions with the person you are recording.
🙄
by LuuneyT on 2018/04/27 15:13
When It works It works. But when It doesn’t 🙄. There is no kind of notification system that alerts you if your call has NOT merged or if It has dropped due to whatever reason. So you think you’re recording an important call, just to go back and realize you just waisted your time. Customer support will find every reason to blame you and your phone instead of trying to find an alternative to the notification process. It’s basically a 3way call so the least they can do is drop the call on their end if connection is interrupted or if it hasn’t merged properly. $15 a month for the pro version just for you to chance It. If you need this for business purposes, please have a back up plan.
Beep Tones Switch
by WriteGuy1960 on 2019/07/28 11:03
I was surprised to see in this most recent release that the beep tone option no longer has a toggle switch in order to enable or disable beep tones. This leaves the customer with fewer freedoms over this app. Beep tones mean that people will be guarded in what they say when you are communicating with them. I’m talking about recordings for personal records and not public, legal, or court admissible recordings. I did receive an immediate response from the developer via e-mail. They were able to remove the beep tones on an account level ... back to 5 stars !!!
Does exactly what it claims. Super easy to use.
by FogCityNative on 2018/10/23 18:14
TapeACall is a brilliant app. Beautifully designed to make it really easy to use. Only two buttons: record and play. The developers thought of everything. When you first launch the video it opens a tutorial video. But knows after you’ve watched it now to pop it up again. You do everything from within the app, including linking with Dropbox with a few clicks. It even reminds you to merge your calls so you don’t forget to connect your voice call to the recording system. Every feature has been thought of and designed into the app. Download or share recordings or even URL links to recordings. Label recordings. Delete recordings. Just slide your finger across the recording and it reveals three buttons. Label, Share, Delete. Pay once for unlimited recordings for a year. No per minute charges. Love this. Definately 5 stars.
Support? Pro To Subscription | Lost recordings
by AHaskin on 2018/10/17 05:27
Due to the change in business model all of my phone recordings are locked behind a paywall now. The AppStore page doesn’t indicate that after you buy the app you’re going to have to pay a subscription fee. I’ve been a Pro customer for a while and with no notice to have all my recordings locked away is mind boggling. Add that to the fact that their discounted year long subscription is 2x what the pro version of the app was I fee cheated and exploited at best. To put the cherry on top, their “App Support” link goes to their FAQ and their contact button redirects to FAQ leaving you no recourse to get in touch with them. I don’t understand how this app has 4.5 stars with this level of customer service and clearly exploitative behavior. I’ve seen several developer responses where they tell you to click on support. Fun fact, you can’t do that in the app anymore because the membership sign in screen completely dominated the app and you can’t get to even their “I need help button”. I’m looking forward to the next call recording app that kills this one. Can’t come fast enough.
Works great again
by Block1977 on 2018/04/07 20:30
Since I’ve updated my phone this app no longer works. I heavily leaned to this app when paying bills. I can’t get to my recordings; the app crashes immediately when I tap on it. Essentially useless. I’ve been waiting for a response from support all week with no response... not even a “We are trying to figure it out.” Just the automated response. They claim they have a chat option but if it’s there it’s hard to find. Please fix this and I will change my review. UPDATED: They just issued an update. It’s fixed now. Please please work on technical support response time.
U lose all your recordings if u don’t keep paying!
by The Truth138 on 2019/06/19 16:30
I purchased this app to record conversations between me and my eight year old son. He usually calls me with funny stories when he gets home from school in the afternoon and I’m still at work. I figured it would be cute for us to listen to the conversations one day when he’s a grown man. So I paid for this app and unbeknownst to me it was like a “rental” for a year. Once that time is up the app stops working and THEY KEEP all your RECORDINGS. See...the recordings aren’t SAVED TO YOUR PHONE...they are SAVED TO THE APP! So basically they hold your recordings HOSTAGE so u can continue to RENT the app for eternity lol. Smh. AVOID THIS MONEY TRAP AT ALL COSTS! I almost NEVER write reviews but I figure if I can save someone else from this hustle then I’ve got my money back in a way.
Ummm ok!!........
by ytgrl on 2018/07/27 15:43
A little confusing the pro version is 1099 it states a one time yearly payment why do you pay that and then download it and realize you have to then pay $1.60 a month or 399 a month why did I pay 1099 if I only had to pay $20 for the year because if I did not download the pro version for 1099 I could’ve downloaded the free version for free and still had to pay the 20 so why did I have to pay $1100 that was a the confusing part, y did I have to pay more I thought the 1099 was the one time payment
Works Great
by Default Acct 1-10 on 2017/07/24 17:18
First couple of times I used it, I wasn't sure I was doing the correct sequence of "add a call," then "merge calls." So if you're downloading this to record an important call, might be a good idea to make a couple of "practice" calls just to confirm that you've made a recording and that it works. Once you've done this, it's really easy to use, and the recordings are certainly of adequate quality. Don't be intimidated by the need to make what is technically a conference call. This works great. PS- my review is for the paid version.
Protection Orders
by Zev Lewinson on 2018/10/18 22:02
This app saved my life and reputation. I recorded my daughter admitting that my wife coerced her to take out an order of protection. I also recorded my wife saying, “I’d never take out an order of protection! I’m not like that!” She’s right. She wasn’t “like that.” She took out three! But the good news is that she gave me the house. She also gave me a ton of material to pen my next book: I Meant To Divorce My Wife, Not My Daughter. It is a thrilling page-turner. Get this app if you are a man filing for divorce. Because you have an 85% chance of receiving an Order of Protection.
Do you transcribe? Get this...
by quondam kid on 2018/06/13 18:20
I work with people who have books to finish but aren’t professional writers. Because of the resistance most people feel to sitting down and writing, I usually interview them, record and transcribe it. Recently I needed a way to do this using phone conversations. After using TapeACall Pro now a couple times for clients, I can highly recommend it! I listen to my TapeACall Pro recording and speak into Google Docs transcription tool. Saves hours of time and makes transcription a snap. Try it.
Tech support?!
by evangela316 on 2018/06/24 01:01
I was trying to find support for an error OSS status error keeping me from listening to my recording but all I get is link for FAQ I will change my rating when I can actually get some help or I will request my money back from the App Store Update: That recording was lost however the recordings ever since have been playable. Thank you for reaching out. I changed my rating to 4 stars. I would make it 5 if there were an easier way to start a recording when a client calls me instead of asking them to hold while the app dials it’s outside line.
Drops calls frequently
by Rachi11 on 2019/04/30 17:33
I use this for work, and it is inconsistent. It will frequently drop calls, especially when you first merge the lines together. I receive a “call failure” message every time. I would estimate this happens 7 times out of 10, and it’s frustrating to be in the middle of an important call that fails. I tried using this system for a year hoping it would improve until I finally decided to look for other options. There are some features that are good- the ability to download recordings to other apps, for example. It’s also easy to email recordings. However, these features do not compensate for the glitches.
API to record calls without having to dial a third part line?
by Venom01x on 2018/10/14 06:14
This app is as good as it gets for recording calls on an iPhone. Unfortunately Apple does not allow for one to record calls directly so this app circumvents the lack of API by dialing a third line which records the call. Not ideal but the best we have on iPhone. Coming from my Lumia 950 where I could record my calls to my phone it's a step down. Blame it on Apple for not allowing us to record directly to our phones. 😡
Very difficult to use!
by Nampadude on 2019/09/02 17:11
I have been paying for this app for a couple years and attempted to use it a couple times but it is very difficult to use. You have to push a button, call a number and push another number, then call another number and it is very difficult to understand the actual instructions. I also cannot get it to work with incoming calls because there are too many steps in the color will not wait that long. I wish they would develop a better version are you just had to push one button and it would work or automatically just record everything and charge extra to keep the recordings in a cloud-based program if desired.
Unbelievably perfect!
by James Jer 29:13 on 2017/11/17 20:29
For many years Apple did not allow phone call recordings - even though there are states where it is perfectly legal. I’m so thankful for this third-party application that was expertly designed and seems to work flawlessly. I’ve used it on many occasions and is extremely simple to use and has been very beneficial. For the price I highly recommend it and I will certainly be a yearly subscriber! This is the first time I have ever given a perfect flawless review. Well done!
Does not allow mobility in my Dropbox
by nmuni1 on 2019/09/04 20:42
Everything seems to work well mechanically. However a BLARING PROBLEM with this app is that though I can send recordings to my Dropbox account, I CANNOT PUT THESE RECORDINGS INTO PRE EXISTING FILES THAT I'VE ALREADY CREATED!!! This is a Huge Problem in that it does not help me to organize and store my information to fit my needs! Not Good!!! Please fix! ThanQ for fixing the above-stated problem. This app is very consistent and user-friendly. It's an ABSOLUTE MUST HAVE for handling business!!!!!!
Recording unavailable but no # Change?
by Not able to Record! on 2019/06/20 05:16
I have been using this app happily for close to 2 years. Since a coupe of months ago, I have not been able to record a call! I get the annoying “Recording unavailable” message when I try to set up a recording. Website says it’s because their system “does not recognize my number” however, my number is the same as always. How can I see the number they are getting to try to fix it? Why has this changed? No big options in website to get support. When the app worked, it worked perfectly. It’s a shame I am now wasting my subscription! Someone please help!
The best option for now
by Skinny_fats on 2017/09/13 20:29
I do a lot of interviews over the phone and I read that this was the app to get to record, but after using it for a month now I'm starting to realize it needs some work. It's very convenient to have and I haven't had any major errors but mostly it's the sound quality that puts me off. Most interview sound like I'm listening through a hole in the door and it's scratchy or has lots of static. It makes it hard to run through a transcribing app. Other than that it has been really useful but I don't intend to have this as a long-term solution.
Rating Trends
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Current Version (4.4.1)
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