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App name
Google Pay
Description
Google Pay is the fast, simple way to send money to friends and pay online. Getting started with the app or on the web is easy. Just add a card, and you’re ready to go. MANAGE YOUR INFO FROM ONE CONVENIENT PLACE Google Pay lets you add a card from any bank, then easily update your payment info. Plus, you can see transactions in an easy-to-track place. SEND AND RECEIVE WITH EASE Pay your friends, or better yet, get paid by them with Google Pay. No more IOUs. No more bank transfers. Just a quick way to pay using the cards already in your wallet. SET REMINDERS FOR RECURRING PAYMENTS Enter your payment details in advance, then get reminders when it’s time to send or request money so you never miss a payment again. ONLINE CHECKOUT IS AS QUICK AS A CLICK With Google Pay, you don’t have to remember all your card details or fill out endless forms on your phone. Just add your card in the Google Pay app and spend less time checking out, and more time checking in. ENCRYPTED AND SECURED BY GOOGLE Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. Still have questions? Head over to https://support.google.com/googlepay
Google Wallet
by Brothaj95 on 2019/05/19 13:25
This is my Sh$t send College kids Cash when the ask. Pay the Lawn man and my Barber etc. This app and those similar is the best thing since Tupac and Biggie.
No Reply Google?
by marvelwalk on 2019/05/19 10:43
Was going to get this app til I heard that Customer Service (which is likely nothing at ALL like that movie “The Internship” lol) u guys just... want ALL our info?! Google > nsa 😂 wow. Why don’t u guys make good products? Physical and coded? Would have LOVED to see u reply to that persons comment about CS, but yea I’d pass guys and just get cash app freal 💯
Written feedback on google pay:
by masonrygirl on 2019/05/18 14:54
I appreciate google pay very much as it is clear, precise in detail and easy to follow steps to either send or receive money. Thank you, Google!
Fast Money
by Corintios66 on 2019/05/17 19:17
Best way to send money to my daughter safely and timely
$0 fees
by Quan@205 on 2019/05/16 19:19
I love how it is no fees
It just works
by ZIkiquon on 2019/05/13 11:03
Google touch pay just works...this is the future. Thee weeks in Europe, never needed to exchange currency. At home with two teenagers...money is smoothly exchanged between us all.
Convenience
by Dame with a Brain on 2019/05/12 00:13
I love this app. I send money to my sister almost monthly, to our dog/house sitter when necessary, for birthday gifts, etc. I never have to leave the comfort of wherever I happen to be. This is awesome and easy to use.
Yessss
by Nova4545 on 2019/05/10 14:55
I love using Google pay. So easy and fast money transfer 👌 best hands down
Love it!
by i want it i ask for money on 2019/05/10 08:26
Very reliable!
Love it
by tcollins123 on 2019/05/10 01:02
Have used it for about one year now and have had zero issues. It’s also very fast!
They take your funds
by Fvckingamazin on 2019/05/09 23:12
This app is horrible. They will take your money and when you need for it to be cancelled they take forever to return it back to your card and it’s an inconvenience, what if your stranded or in trouble or any circumstance and you don’t have YOUR OWN MONEY in your account because google does not have their technology in order. I’ve used this app for over a year now and I will never use it again and will be telling everyone I know not to use them
Set up Took some
by I can only imaine on 2019/05/09 19:04
It took some time to set up otherwise I would’ve given it a five so far so good Glad they have customer service to walk us through issues.
Send money
by merry nancy on 2019/05/09 15:01
The quickest, easiest, safest way to send funds
Super easy with no strings attatched
by rharvey551 on 2019/05/09 01:51
Just as the title says. Can easily transfer and receive money with no issues.
Been using this app of years!
by Needed more likes on 2019/05/08 22:13
I love this app! It’s so much better than cash app & Zelle! I’d encourage EVERYONE to try it!
BETTER LUCK NEXT TIME
by Kartheekakarthika on 2019/05/04 18:29
Dear google BLNT ( BETTER LUCK NEXT TIME )
Satisfied
by I produce more than i consume on 2019/05/02 19:06
Amazing app. No issues ever. I like when big tech makes our lives easier. THANK YOU.
So worth if
by Jesida on 2019/05/02 15:21
Love this app
Confused angry people= Bad review for no reason.
by SattireSam on 2019/05/02 14:20
Every bad review I could find on this app (along with all the other google apps and plenty more!) can be explained by the writer/reviewers lack of understanding in either mobile or payment processes. My entire adult life has been focused on a telecommunications career path. I don’t expect people to have that level of knowledge on this stuff asking that you educate yourself isn’t an unfair request. For example: People complaining about payment processing times... Google is providing the interface for this service but there’s ALWAYS a payment processing company in the background that actually moves money around. It’s a totally different company. Even your bank- uses a third party card processor. I guarantee it. So google doesn’t have an easy way to track down these payments that went to the wrong card because you forgot to remove your Aunt-Millie’s debit card from your grocery shopping trip.
Cannot remove contacts.
by 🐧👍😃😉 on 2019/05/01 03:45
Idk why but you are not able to.
Great app
by Happy Husband and Father on 2019/04/29 10:44
Very convenient
DO NOT USE THIS
by 3pt_Sniper on 2019/04/29 04:34
If you have any fraudulent activity happen on your account they WILL NOT do anything to help. They will not refund any of your money AT ALL. PayPal will refund you your money, and so will Cash App. USE THOSE! Do not use this! Customer service is HORRIBLE.
Ease of use
by ~B!RD$-FLY!N"H!GH~ on 2019/04/28 14:10
My kids ask for money and it’s usually a right now thing! No more going to Walmart to send money love it!
Never could log in
by Failure2Signin on 2019/04/27 05:52
Could not get app to work. I received “you have been signed out” message so I would click the sign-in button. Repeat about 4 times & would receive “offline” message. Repeat.
Rosalia
by oro pulido on 2019/04/25 22:28
Bueno excelente rápido buenooooooooooooooooooooooo
Easy-peasy
by pretty bobbie on 2019/04/25 00:46
It just couldn’t be easier!
Better than PayPal
by jeannetta.joy on 2019/04/24 17:41
I like using google pay because they are honest with my money and don’t ask a ton of questions to set up an account. I have had PayPal suspend my account and steal my money before. I just hope goggle pay never merges with PayPal because like Venmo and stripe it has gotten to be bad working with those pay systems. PayPal monopolizes everything and they know everything about you. I will keep google pay if they stay away from PayPal.
Google
by 334ClrGrps091 on 2019/04/24 02:01
Makes it easy to send money.
Great way to pay P2P
by tsepulveda12 on 2019/04/23 18:32
Always use it to pay my friends and family. It’s fast and easy to use. I definitely recommend.
The easiest way to send and receive money.
by LLG.Tactical.Coaching on 2019/04/23 16:51
I’ve used google pay since the very beginning. I do miss the google pay debit card. Really the only reason I still use PayPal. Would have no need (outside of business transactions) to use it if the wallet card was still a feature. Other than that it’s the easiest way to send and receive money and I’ve tried them all.
Dad!!!! Please send money!!!!
by 1*DeathDealer on 2019/04/21 15:18
Great app for sending my kids money in emergencies, transfers immediately. Absolutely been a great help. 😬👍
Easy to use
by somuch2 on 2019/04/19 11:08
So easy to use
Fast
by TherienJB on 2019/04/19 04:23
Pretty instant money.
Best money transfer ever
by mighty231 on 2019/04/18 00:48
Best money transfer ever I really feel comfortable using google pay it’s accurate and fast
Best Cash App
by Lady cap on 2019/04/17 19:51
Sending money is quick and easy. The best one out there
Birthday gift
by Y elder on 2019/04/15 03:09
It’s so easy and simple to send money to family members for gift.
Does have standard Android features.
by MemeScreen on 2019/04/14 20:54
I just wanted the app to store my gift card for me. It is available on android, but on iOS is is not. In 2014 they even said it was available on iOS. It is not even specified anywhere that the Apple and android version of the app are different. Another google product that is botched on Apple’s platform. If you add the feature I will revise my review.
Simple as it gets
by LA Turner on 2019/04/14 14:52
Google pay is great! I can send my children care package almost anywhere they go.
So Super Simple
by BronwenO on 2019/04/14 08:40
It is...so Super Simple.
Convenience
by Collins Bugingo on 2019/04/14 05:25
Love the convenience and the fact that’s instant and free ! Very secure too! Professional staff that call instantly Incase of an issue
Quick, fast, and sufficient!
by skullynig_official on 2019/04/11 16:03
No fees no hassles!
Unusable
by Shoaib77 on 2019/04/10 22:51
Can’t seem to do anything. I keep getting an error message after I installed it, saying “session expired, please sign in”. Clicking sign in doesn’t do anything, except repeat itself
Love google pay
by Loden75 on 2019/04/10 15:38
It’s easy and convenient
Sending
by Quewife on 2019/04/08 16:24
It’s really fast and it doesn’t take away your money
Fast & Easy!
by Lala tills on 2019/04/08 02:36
My one update is to save the previous recipients contact
Where are passes?
by pineddolphin on 2019/04/06 12:46
Passes only available on Android phone not iPhone. Have to take old phone to store to use gift cards
Love it
by nakeira on 2019/04/05 22:44
Love that it doesn’t cost to send large amounts and it’s fast deposit
Complicated
by sullyzen on 2019/04/05 16:09
It’s pending more than one day
Receiving money
by FPerrymond on 2019/04/05 04:13
My friend recently sent me some money for my birthday. For some odd reason when I click on the link in my text message to receive the money it takes me to a website that has nothing to do with google pay. Even when I try to just sign on through the web it still takes me back to the unrelated site. It is really bothering me.
Best Payment App
by BusyB03 on 2019/04/03 12:56
This app is the best overall in fees. It’s always free from debit card to debit card and money is deposited same day. I love it!
Excellent app
by Destiny3124 on 2019/04/03 00:35
Quick and easy transfer and payment! Love it!!!
Forever to get $
by thelmajoe on 2019/04/02 01:22
My first time sending money with google pay and it takes 3 days for the recipient to receive it. Not cool!
Expeditious service
by Reverend Lady on 2019/04/01 21:45
I was introduced to Google Pay by my sister and have found it easy to set up and use. My accounts, to date, have not been hacked and funds are transferred immediately. Berlinda A. Hart Love
LOVE
by zksbtrfly21 on 2019/04/01 14:55
I use this app for practically everything! My don is in college I send him money I owe friends I send them money, if we go to restaurants I send it to one person and they pay. So convenient and easy to use!
Too long
by summer time blues on 2019/04/01 14:52
Sometimes takes too long for money to be accessible.
Fast and Easy
by AG Cervantes on 2019/03/31 23:39
Thanks Google for making transfers so easy
Awesome app
by TheOrgblkWoman on 2019/03/31 03:31
Absolutely luv this app. The only hung up I have with it. If you cancel a transaction you have to wait for your money to come back to You
I love Google Pay
by joseandrescor on 2019/03/30 20:56
It has made getting money a lot easier for me and the transfers are instant with 0 fees. I recommend it to anyone using a virtual bank like Varo, Chime and others since they don’t have Zelle for transfers.
Life Saver!!!
by Nunya Jenkins on 2019/03/30 02:21
I’ll make what could be a VERY long story short and say that this service has been a lifeline for me. As a father, I can feel even more connected to my children, out in the world 😢
Easy & Quick and best app without charging
by Luvspc on 2019/03/28 20:54
It’s quick easy convenient and money deposit to most banks.
CSR treats you like a criminal when known fraud is involved
by NightHawkCA on 2019/03/28 19:20
Another (former?) user properly stated what I can also verify first-hand. Google Pay Customer Service is HORRIBLE and their complete apathy blackens the app and Google Pay ecosystem experience. My account was hacked via an email injection point (someone got my email password and logged in as me, then moved to Google Pay web page). Hacker logged in from another STATE, at a time I was asleep. Normal people would say: Fraud Flag #1. Hacker withdrew 295$ five times in a row within seconds of each other (INSTANT red flag to other companies..) and dumped all the credits to a Visa with a different person’s name, who I confirmed ON A RECORDED LINE that I did not know who it is. The Google Pay hack came from the same state as their email login (which was not my home location), Fraud Flag #2 for all other companies worldwide. However, not for Google Pay CSR or their “Review Team.” Google Pay in fact said these obvious activities were “legitimate” based on my usage history - without doing ANY research or verification, and even said I was guilty until proven otherwise. Not only bad for business, but trust-destroying and all-around ludicrous. I also could not appeal my ‘case,’ as they closed the ticket without the ability to review or re-open. Or so the CSR said they could not do anything for me and thanked me for calling “Support.” As this other user also recognized, Google Pay CSR was only interested in the money transfer and card data mining, and gave no regard to my situation, the unwanted and UNAUTHORIZED bank balance decrease, and ESPECIALLY given my usage history with Google Pay. I used it for payment TO me, not for payment FROM me to other people - EVER. My only outgoing payment was to YouTube TV on monthly autopay. Google CSR saw this, and dozens of other logged events from the other IP address (again, hundreds of miles away from where I was at the time of incident), and STILL they told me their belief was it was not fraudulent. My bank was given the same facts, and INSTANTLY and loudly spoke out about your customer service’s attitude towards this “blatant and obvious fraudulent activity.” Due to your CSR’s apathy and arrogance, and refusal to even allow me to appeal and work with “a human being,” I have deleted the app from my devices and I will never use the Google Pay service ever again. Also I am spreading the word about the truly continually horrible customer service experience. Fellow citizens, if you value your financial safety, please stay FAR away from this app and its ecosystem. Or make sure you are protected by your financial institution against blatant and obvious fraud such as this, so you don’t have to suffer as I have so far. And Google - please re-evaluate and correct your standards and practices there. Look over your recorded phone calls and take your customers more seriously. You have lost the trust of many of us, myself included. Very disappointing.
Upset
by Lisa Romab on 2019/03/27 14:00
Be ready to wait 10 days to receive funds from any sender using a bank account to send you money. PayPal is wat better and faster to receive money. Got paid Monday didn’t get it till next week Friday. Bunch of bull!!!!
Not that good
by rashader on 2019/03/27 02:13
It only worked one time for me . It keep telling me to verify my card by taking a picture of it with my drivers license did that like 3 times and the money still didn’t go though
Love this app!
by lexiifloyd on 2019/03/25 17:04
Fast, Convenient and No surcharges!!
Great app, The best!!
by diego764071 on 2019/03/23 15:24
Never write review on the App Store but had to make an exception for this one. Absolutely amazing, money goes straight to your bank when you receive money, it’s almost like Zelle. Instant! Superior to Venmo and cashapp.
Great app!
by Darlman on 2019/03/23 12:13
Great app to send and receive money from friends and family!
sangsabi kafsabi sabiran
by ali1710381 on 2019/03/22 18:51
sangsabi kafsabi sabiran 09123081389 - 09121710381
Don’t use this app
by online1179 on 2019/03/22 16:03
You will regret using this app stay away
Faster Then A Speeding Bullet
by seemonee on 2019/03/21 12:11
I love using Google Pay. There are no fees regardless of the amounts you transfer. It’s in the account in seconds. It’s been a life saver for me and those who uses it with me.
Who’s the best?
by pawpaw mr. mdt on 2019/03/20 19:21
Google pay is the best!! Just simply the best!!!
It takes a week
by no more Scout on 2019/03/19 20:01
My daughter sent me $2000.00 in Google Pay on 3/13. The money was deposited into my account TODAY 3/19. She lives 20 minutes from me.. banking right here😡. No more Google pay for me🤮
Google Pay is a big NO!
by ig: MuthaTrucka69 on 2019/03/19 16:45
Google Wallet was great. Google Pay is the opposite. Google Pay is featureless. You can’t add money to your account anymore. You’re not even allowed to know how much money is available in your account. You would expect that at the very top of the app, you would see your remaining balance(how much money you have in the account). But Google removes that, so you literally have no idea how much money is even in the account. It makes you wonder why Google Pay even exists.
no landscape mode on ipad?
by Arhaef on 2019/03/19 07:17
why no landscape mode on ipad?
Convenient
by SkoobKeyz on 2019/03/17 20:29
Convenient
Google Pay
by Mellosexxxie on 2019/03/15 19:46
It's the best way to send money. All these other apps that's out has nothing on GPay. This is the best app for sending and receiving monies.......
Sgt Philg73
by Philg73 on 2019/03/15 02:32
So easy to use, far better than PayPal!! Thank you!
Google pay
by kelly sep on 2019/03/09 18:35
So easy even I can use it!!
Brother Did not get money . Very unfriendly tool and no Customer Service access
by Destruction L11 on 2019/03/09 00:04
Terrible experience
So Easy
by nckimberly on 2019/03/08 18:11
I have a friend that refuses to use any apps and even HE will use this. I love that it goes debit card to debit card, no bank accounts and super simple. Love it!
It's awesome
by pish nje on 2019/03/07 15:07
It's safe and easy to send money. I love it
Better than Other Cash Transfer Apps.
by Laughableness on 2019/03/07 14:55
It’s instant and way better than Venmo or any other app like it.
LOTS OF SERIOUS BUGS
by DrewLife365 on 2019/03/06 15:46
I have problems with this app constantly! Where money will get taken out of my account when it should have been added to my account. For an app that deals with sending people money which shouldn’t have any bugs. It sure does have a lot of them. E.g. If you request money but send it to their phone it will act as you paying that money instead and then take out the money and send it to them with a weird phone number that really should be your conversation. The request button is really glitchy so I suggest only paying and not requesting.
DONT USE
by Jamine Toliver on 2019/03/04 01:17
DO NOT USE THEY CANCEL PEOPLE TRANSACTIONS & STEAL THEIR MONEY!
Overall great but....
by dissapointed3timesin on 2019/03/02 18:53
Just be careful because sometimes when you attempt to request $ it sends it and vice versa. If it is an honest person they can just send it right back but it was pretty scary at the time. But I love the convenience and simplicity of it!:)
Needs Google debit card
by airic on 2019/03/02 05:48
Needs Google debit card and Apple Pay support.
The Best!
by Acorn688 on 2019/03/02 00:35
Super Fast! Super Simple! Instant transfer to bank! What more could you ask for? #GoogleDoesItBest
Mr Collins
by whatitdo912 on 2019/03/01 00:37
I love this app it’s quick and easy and you don’t have to jump through hoops to send or receive money Thanx google
Love it 🥰
by vic614313 on 2019/02/28 22:09
So have been using this app for months since I stopped banking with chase .use it to pay my Babysistter receive funds and gets fund its instant lighting speed even on weekends and no fee easy quick and simple
Untrustworthy
by ManMuffinManiac on 2019/02/28 17:15
So in this app someone can send you money, it will say pending transaction, and then after you think it’s all god and you’re going to get paid the person can actually cancel that transaction days later. What’s the purpose of a payment app if it doesn’t actually secure your payment real-time, if you must use this app do it with people you trust because if not they could stiff you on the payment.
Good business
by isaiahsmit on 2019/02/28 09:33
I use this app for everything paying rent for my home based business for family friends and business purposes money clears quickly perfect for me
Accepting payments
by hshshdgxbe on 2019/02/27 21:14
I accept payment and it says completed but it refreshes and says needing attention like it never was accepted then it continues doing so very frustrating
Sending & receiving
by Queen_xyz8 on 2019/02/27 17:58
This process is quick and easy. No hassles.
Security
by Alternique on 2019/02/25 01:31
I liked it better when you signed in at the launch of the application instead of during your transaction. I don’t like the app showing ANY of my information before logging in.
Best App ever to send and receive money
by $queenbey on 2019/02/24 15:22
This money sending App is the best to send and receive money, no fees and it goes directly to your account or debit card.
Best money app
by QueenOlo on 2019/02/23 23:44
Best money app
Works fast but confusing
by KatrinaVelt on 2019/02/23 18:59
Ok guys... ya it works fast however your request/send buttons are confusing. They should be color coded so we don’t accidentally keep pressing the send button when we want a request as soon as we open the app. Per mother-in-law... I rather use my checks. Lol Please color code your buttons!!! Red is request and green is send... done rant.
Google pay
by butter cup$ on 2019/02/20 21:41
Great site Quick way to send money I love it
Very buggy, there are much better alternatives
by Dr JAZ on 2019/02/20 10:02
The app is loaded with bugs. I have the latest iPhone XS with the latest updates to iOS. Many of the features do not work or can not be enabled such as Face ID. You are better off user Zelle, PayPal, Venmo or others.
Google pay Rocks!!👍👌
by yesitsyhebest on 2019/02/20 03:40
I love google pay, it gives me a sense of protection when it asks for me to verify my identity. And the fact that they DON’T charge to send money now that’s the plus. Thanks it makes sending money easy and eases my mind.
Avoid!!! Please read:
by Klaskah on 2017/09/06 13:33
I thought Google Wallet was great. It was pretty fast, free, and I was able to pay my old roommate by the flick of a finger. It wasn't too bad of an app. Until I came across a problem. I sent my significant other money to pay some of our bills. He had set up his bank account, verified it, and set his bank account to his primary method of sending and receiving money. When he got a confirmation email, it told him it was being sent to his "MasterCard." (He doesn't have a MasterCard.) We called customer service, got talked over and HUNG UP ON. The second CSR also talked over him and raised his voice. Turns out, that MasterCard was MY debit card. They tried to use the excuse that my card was the oldest method of payment (it wasn't, he had another debit card on there far older than mine), so the system chose that over his primary. The CSR argued with us. Literally argued with us about this. The funny thing is! We never physically added my card! Once, we had used my card to pay a bill within his browser. (Google Chrome.) Chrome took it upon itself to save my card info and add it to his Google Wallet account. We tried on both ends to stop the transfer, but Wallet told us it was impossible. So, I have $2,250 going out of my account for a few days to *hopefully* be returned in a timely manner BACK INTO my OWN account. How stupid is that!?
Best money transfer app
by Stanky_stacey on 2018/10/23 20:52
I’ve tried cash square pay pal etc I’m telling you. Google pay is bomb af***. You will see the money in you account immediately!! Like no joke! So for people who have business go ahead and switch from PayPal to google pay. They don’t charge you and you’ll have your money fast as hell. When I have to pay people back theres no confusion , oh it’s pending, oh it’s not loading etc. jus send the money and go. It’s pretty cool. But google better not stay charging like all these other apps cuz I got at least 10 other people I got on this and they will surly leave if y’all start so just keep up the nice free service.
Stick with Venmo, Paypal or Square Cash
by Caringexec on 2018/05/30 02:53
The incompetence of the Google Pay team I’ve been dealing with is unbelievable. I used the service once with no issues, but for over 10 DAYS I have been unable to claim $ sent to me due to an “unusual activity” error. No less than 5 times have I been assured that there is no hold or error with my account, and that the problem has been fixed. I am not even able to transfer the funds to the in-app balance nor my secondary checking account. I’ve attempted to ask if I needed to verify my identity, provide a checking account, to no avail. The money will automatically be returned to the sender in 3 days if this is not resolved. It is absolutely inexcusable that their CSR team blatantly lies and has absolutely no idea what to do when their service has hiccups. Really never would’ve expected this from a typically stellar company.
I love it
by lux18/owner on 2018/05/08 17:32
I actually like google pay/wallet! It send money fast and free without those fees! Grant it you have to make sure your card is updated! As you get a new card make sure you update that with google pay. Google pay don’t automatically fill in a card for you, unless you select that option! They’re smart but not that smart! So make sure you select a good using card as default! And make sure the card that is selected as default has money on it!! Other than that I’ve never had a problem with it. Left the cash app, square, zelle, and all that stuff bcuZ it was just too much.!
Need s little Web Care on your Site
by kitty5977 on 2018/11/12 21:19
So I clicked on the 3 lines upper left...get 3/4 choices...clicked SETTINGS & then GENERAL...says “EDIT ACCT INFO” “You can update your name and account information in The payment center.” But where is Payment Center??? It’s nowhere! Also on the send/receive Payment some of my contacts are at the top ( must be people who use Google Pay ) how do I delete them off my top page I click on them and it says to send or receive money there’s no ax to delete them off that page! I don’t want them there...maybe my kids, but not my Realtor from two years ago 😒 so please get some excess next to each name so we can delete them. Tks...I think making it more user friendly...you’ll be all set :)
Horrible Customer Service
by Payitback on 2018/10/18 22:19
Tried my first transfer w them. The recipient of the money called and said it was going to take 10 days for her to receive money. So I cancelled the transfer and sent the money to her on Venmo which she got the next day. Of course it has been 3 days since my cancellation and I called today only to find out it would take a total of 10 days to get the refund. I am guessing Google is enjoying the use of my money in the interim. Talking with customer service for Google Pay was painful. The initial agent could not provide me with an explanation for this delay so I then was transferred to the supervisor Marcel. His condescending attitude made the conversation very uncomfortable and apparently Google is unable to assist me in accelerating my refund. I guess they eventually figure it out, in the meantime Venmo here I come.
The worst customer service help
by Sparkling Chrissy on 2018/12/03 19:53
Today I sent $600 and my mom didn't need it anymore so she sent it right back. Instead of the releasing it they put it on pending status. First, they said it's because you used a Debit Card but mind you I have ALWAYS used a debit card. Then they said it was the bank they did send the money. So my mom called the bank and you can clearly see the money transferred out and it says credit returned. So now I have to wait 24 hours for my money which is unfair. It's a lot of money and I'm sorry I thought I could trust them with a larger transfer but I guess only small amounts. And to top it off that didn't apologize for the inconvenience or anything it was like if they didn't care. What if that was all the money I had. It's not a great way to treat people. I'm surprised at Google.
Confused angry people= Bad review for no reason.
by SattireSam on 2019/05/02 14:20
Every bad review I could find on this app (along with all the other google apps and plenty more!) can be explained by the writer/reviewers lack of understanding in either mobile or payment processes. My entire adult life has been focused on a telecommunications career path. I don’t expect people to have that level of knowledge on this stuff asking that you educate yourself isn’t an unfair request. For example: People complaining about payment processing times... Google is providing the interface for this service but there’s ALWAYS a payment processing company in the background that actually moves money around. It’s a totally different company. Even your bank- uses a third party card processor. I guarantee it. So google doesn’t have an easy way to track down these payments that went to the wrong card because you forgot to remove your Aunt-Millie’s debit card from your grocery shopping trip.
Do not use Google Wallet in the Messages app.
by folditinhalf on 2017/11/29 03:42
It took me an hour to get to the bottom of this. I’m a tech-savvy person, and this is utter madness. I got an email from my bank that $500 had been transferred out, but there was no transaction history in Google Wallet, and when I contacted the recipient (luckily a friendly client whom I had requested money from, NOT sent money to) they said they never received any notification or accepted any payments from me. So basically Google took money out of my account without my authorization, and it will take TWO DAYS for the transfer to reverse. Google couldn’t even provide me with a confirmation of the reversal, and neither could my bank. So I just have to trust the $500 appears back in my bank account within two days. I have no words for my frustration.
Incredibly clear, quick and easy.
by Mushuknows on 2018/08/29 03:21
At first I was hesitant because it’s so easy and quick. Super easy to set up, super easy to send money (you can even send money though Message)... surely something had to be going wrong. But sure enough, without fail, every transfer is so clear, easy, quick and successful. I now transfer bigger amounts without hesitation or worry that it’ll be stuck somewhere or lost. Highly recommend for literally any kind of money transferring. I don’t even consider other apps or methods at this point.
The Go-To App
by domyy30 on 2018/06/12 18:16
Before I was a fan of the other cash sending apps, but they soon started charging and then my friend told me about google wallet. I am open to trying the new apps it was hard to get my friends to trust because of security related issues. However, I got one of my friends to use it because we needed to send money to each other quick and all of the other apps had waiting periods to get the funds, but GW was fast and the money was deposited instantly. It’s fast and easy. What else could you ask for?
Annoying to start but GREAT once you get going
by tammi511 on 2017/11/02 11:24
Had to give it 4/5 stars because it was annoying to start. The initial start up for the first payment was a bit annoying (to say the least) but once you get it going going, it's great. I usually use the Cash app, but Google Wallet is FREE to receive funds right away. Owning a business, this allows me to collect funds as a business transaction in case I want to use it for tax filing without an additional fee. I collect payments from clients and issue bonuses for employees without having to file it on their check stubs (avoiding their tax burden).
Tenant to landlord. Sports bets. Uber. Dinner etc!!
by joegrino on 2019/01/24 20:36
This is the best app I’ve ever used! As a landlord with multiple units, trying to catch up with tenants was becoming a real problem. Now with the Google Pay app I’m on top again! Super convenient! Saves me time and money. My trips to the rentals have been dramatically reduced. I have a lot more time with my wife and young children. This is a landlord must have app!! It’s also great for those who like to make sports bets, splitting dinner bills or splitting the cost of a ride home. I can’t praise it enough! Thanks Google!! JP
0 stars if I could
by 3BetMugga on 2018/10/31 01:40
I was told this was a great app to accept payments. I accepted one payment from a customer for $325 for labor work since he insisted on using it. Well now it’s about 2 months later and he claimed it was a fraud transaction. Instead of contacting me because I have proof in text that he authorized the charge. They went ahead and charged it back. Gave him the $325 back and took it straight out of my bank account since it was linked to google pay. Unbelievable. People can just claim fraud to get a service for free and the work is for nothing. Of course they told me “it happens, people do this stuff all the time. Only way to get your money back now is to take him to civil court” SERIOUSLY. Don’t use this app. Do NOT use this app.
Weird Verification
by bRi-Z1987 on 2018/04/27 13:17
I’ve been using Google Pay for over a year now. But today when I tried send money to a family member, it wouldn’t allow me to until I verified my identity. I called google to find out if this was something new and was told this is something they’ve implemented the past few months. Why am I randomly being chosen when I’ve used this plenty of times in the past? I just don’t trust this new system. It requested my social, a photo of my government id as well a photo copy of either a bank statement, credit card statement, or utility bill as proof of residency. With all the hacking going on in the world I just opted out of this app. I refuse to share any of that information. Use at your own risk.
Google Wallet now PAY... FREAKING AWESOME
by Merlinswizzard on 2018/02/28 01:24
I don’t understand the bad reviews. I had an issue with a theft ID and google put the money back in my account while they investigated the issue. When it was resolved, they sent me an email and told me the transfer would be final. Then I accendently transfered $2,000 to someone and relized it as soon as it happened. I called Google and they put a hold on the transfer and it canceled after 5 days... I’m totally on board with Google comming back with PAY! YEAH GOOGLE...
Love it...but
by MidnightAmethyst on 2018/06/22 23:30
So I really love this app. Like everything about it to the point that I got other people to download it. But now I’m having a problem. Every time I try to add a bank or card to my account to send or receive money the app crashes. So now I have no way to retrieve my money because they got rid of the google wallet card (yes I’ve had my account for that long). And I have no way to send money because there’s nothing in the wallet itself. Please fix this as soon as you can. I miss using this app.
Better than PayPal
by jeannetta.joy on 2019/04/24 17:41
I like using google pay because they are honest with my money and don’t ask a ton of questions to set up an account. I have had PayPal suspend my account and steal my money before. I just hope goggle pay never merges with PayPal because like Venmo and stripe it has gotten to be bad working with those pay systems. PayPal monopolizes everything and they know everything about you. I will keep google pay if they stay away from PayPal.
Stole my money..
by CSMITH7776 on 2018/08/15 19:52
I would NOT recommend this app because it is not the best app to get! I have sent money by mistake and somehow the claimed they sent the refund back to my bank! My bank sent me a letter and told me in person that they never received any kind of payment within Google. Therefore, I called Google to get this issue resolved! And it was NOT successful. They kept making up stories and lies about they did sent the refund and but my bank says otherwise. Then hung up on me after trying to three way with my bank. Yeah! You stole my money, lied about it, and then hung up on my after stating the refund was NEVER received! Don’t download this app! Best recommendation I would suggest is Zelle!!
Terrible, Stick with PayPal or Venmo
by Loxy92 on 2017/11/29 16:14
Only use this if you’re doing debit to debit. If you’re using a bank account it’s terrible. I still have a pending transaction going on 5 business days now which is now 8 days total. Customer service is incompetent and can’t explain anything that occurs within their system and each customer service rep says something different. They’re supervisor was completely unhelpful as well to resolve the pending transaction. If I knew google wallet would be terrible to work with I would have just stuck with another app. Avoid this like the plague. They know nothing about their own system and keep your money hostage without explanation.
Finally easy
by CuriousTex on 2018/01/03 21:43
I struggled and struggled to use other more traditional methods to send cash. It was an exercise in never-ending roadblocks: need the same bank, must have a local ID, reimbursement at the discretion of the local office manager, must be between countries, crazy fees, takes a week, and on and on. And then there is this one. Totally simple, instant, no red tape so far, helped me help my friend. I was even able to cancel and adjust a transaction instantly. My new standard.
Works well, could be better
by Ihatehellofresh on 2019/02/03 23:51
I’ve been using this app for a few years now and I’ve seen some of the changes. The developers have added more and more features which is nice, but it gets more difficult to see and do the few basic things that I actually need. Upon opening it doesn’t automatically telling me my current balance. I have to scroll through several screens to find out that information. All I really need to do is check my balance, pay people and see what I’ve been paid.
Good app better than Cash!!
by Yuni Remix on 2018/11/18 23:08
Great app for tranfer money to any friend or family!! The best app!! because when you transfer the money or somebody transfer to you, you got the money available right away and that make the app be awesome... Really AMAZING app... I would like to say “THE BEST” app in the market... unlike to cash app, with cash app you got to wait 3 day for your money be available or pay a percent for get the money instantly...Sincerely, I dont like cash app..!!
They need an update
by emcom90 on 2018/04/08 17:15
This app isn’t bad. Makes it super easy to send money back and forth with friends. However, the app does not allow you to send money to yourself between two bank account you have. Maybe if I made two different account and just switched back and forth, but that’s a lot of steps. I know there is an app called Zelle that will allow you to do that, but it’s only for the large banks and I use credit unions. They should update and let you send money between different bank accounts you have.
Warning!! Don’t Trust Your Money Is Not Secure
by Ej scribble on 2018/10/24 11:45
Sent Money to a friend who had never used google pay and had yet to set up her payment profile. Well when I sent the money it went to a MasterCard that she has never had and it was registered under her account. Spent countless hours on the phone to get this resolved and they couldn’t even tell us what financial institution this money went to. My friend only has had one account and the same card for over 10 years! I don’t know where the money is and google refused to give it back. Customer Service is very rude! One lady literally argued with us and was very rude. They don’t care about their consumers at all!
Worked for a little while
by Munch118 on 2018/01/12 20:13
Worked great at first, but lately I have had a big problem. I would send a request to someone and I would get an email confirming it but the people I sent the request to never get the email to send money. I end up having to cancel the request a couple days later and they finally get the email saying it was cancelled. Then it would show in my app that it was declined instead of cancelled. I called to find out what was wrong and the lady had no clue what she was talking about. Only telling me things I already knew like "well there's nothing wrong with your account." And saying it over and over.
Horrible customer service and app
by Bee12Mator on 2018/02/28 02:48
If I could give this app 0 stars I would. I have a cake business and I used to use Google Wallet as a form of payment. Not once, not twice but 3 times Google Wallet refunded money back to my clients even after they received their cakes. If the other person disputes the money Google Wallet automatically refunds the money no questions asked. Not once did I receive an email or notification of this! So when I logged into my account, my Google Wallet account was in the negative! I called customer service and of course I got the run around. So I decided enough was enough. Never again will I use his app!!
The easiest way to send and receive money.
by LLG.Tactical.Coaching on 2019/04/23 16:51
I’ve used google pay since the very beginning. I do miss the google pay debit card. Really the only reason I still use PayPal. Would have no need (outside of business transactions) to use it if the wallet card was still a feature. Other than that it’s the easiest way to send and receive money and I’ve tried them all.
It was good, then got very, very bad.
by j-lizzzo on 2018/05/05 06:35
Used app pretty often when the debit card was still available. But they discontinued the debit card. Why? They assume people don’t want access to their money I guess. To make matters worse, they won’t transfer to my bank account or debit card anymore. Every Rep I’ve spoken to gives a different yet equally ignorant reason as to why. The website says it’s accepted at a bunch of places, but it isn’t, at least not from an IOS device. I’ve had money in my Google Pay for months and I can’t even get Google to accept it for goods or services. It’s a bad joke in the worst taste. The only thing worse is V$nm0. Lol
Mrs. R.
by limae1717 on 2018/12/30 03:29
I absolutely enjoy using this app to send money to my Daughter and others. Unfortunately, I have not had the same experience using Google Pay through the text message option. That experience was unnerving to say the least - no updates on whether the money was sent or received or anything. The app is far more dependable and much better in relation to keeping my piece of mind. Try the app. It’s very useful and user friendly.
Worst money sending app out there
by vill bance on 2018/12/13 06:20
Have used pretty much every money transfer app from Zelle to Cashapp with no issues but after using google pay for a while it locked and said my identity had to be confirmed. I sent all the appropriate documents multiple times and contacted customer support 3-4 times and they promised everything would be taken care of. It never was. No response to all the proper documentation or the customer service tickets I opened. Finally I gave up and deleted it. I’d rather use the horrid, privacy nightmare Venmo since it actually works and I’ve never had to deal with their terrible customer support.
Honestly...
by LenaLuCruz on 2018/11/06 12:02
I have an iPhone. Initially I always used Apple Pay. Then I realized it takes a business day to transfer into my account which is slightly in convenient. Google pay being able to almost instantly be in my bank account is god sent! Especially in times of need! I have you guys 5 stars just because I use this app weekly. Thanks Google! Best regards, Lena Street
Do NOT use. Your money will be stuck!
by joegoer on 2018/10/26 14:02
My roommate pays his rent through google pay. Every other month they throw you this bs “review” and the money gets stuck for a couple days even though you already have verified before and the transfer was successful. They tell you they need to verify your account even if you send them your id and social security number! Complete crooks and thieves! Even if the transfer FAILS and you cancel it and return it back to sender, they still hold onto it for a day or two! Do not use these thieves unless you want your funds to get stuck. Use paypal or Zelle. Don’t say you weren’t warned.
Awesomely convenient
by sizzlecatcat on 2017/11/26 18:02
Has seriously made life so much easier. I love that you can send money to and from debit cards. I used to work at a credit union and I couldn't believe most people still write family members checks or even wire money. What for? We use it primarily in our family to pay each other back for things & it works great for that!
Better than Apple Pay
by Figure25 on 2019/02/17 00:37
I’ve been an iPhone user since the first iPhone. Before using this, I used Apple Pay to pay friends, and Apple Pay is ridiculous! Apple Pay deducts the funds but would hold them before sending them to the respective recipient. Google Pay is an immediate transfer, and I will continue using it over Apple Pay or Venmo.
Takes money from account after canceling
by luckyis4me on 2018/02/08 23:21
I was trying to send a friend money late at night he couldn’t figure out the app on his end so I canceled it, then he said he figured it out so I sent it again. Well I ended up sending him three amounts of $75 which all transactions got canceled in the middle of the night not during business hours. Google took all of the $225 and I still don’t have it back and it’s been two days I don’t know where the money is and they don’t either hopefully this gets figured out and get back to my account since apparently Google has my money....
Didn’t go past login screen
by Msharma31 on 2017/12/26 12:11
I would highly recommend anyone to NOT even install this application. Such kind of poor implementation from developer brand “google, inc.” was not what I had ever expected. After installing, first screen asked me to register by selecting google account, and I did. Post that, i was in an infinite loop of switching profiles, because my account was not allowed to sign in, and switching profile button takes me to a page that throws http 404- page not found error. I even read other reviews, and realized that even a single minute spent on this application is a waste.
Refunds
by .,.,..,,.,.,..,, on 2017/12/02 18:20
The only reason I didn’t give 5 stars is because I had some tricky situations where someone had paid me then like months later didn’t recognize the charge and redacted it but everyone else in the party who paid by check did not suffer from similar brain farts. people may randomly decide to take back their money and then you’re back at square one trying to collect money.
New UI is pretty but useless
by Alyssa M.R. on 2018/07/28 00:29
I love the new UI updates in theory, but practically they are useless. It's inconvenient to navigate to my requests and they are in order by oldest transactions which seems counterintuitive. I don't like the fact that the "Activity" is separated into action needed and nothing? My requests are at the bottom with no header to describe what I am seeing. I also can't figure out how to split transactions -- a feature I used heavily. For UI and UX folks that make 6 figures, the redesigned app is poor execution. Also the knowledge base is not helpful.
HORRIBLE!!!!!
by rubentr on 2018/04/13 14:51
Been trying to fix a bogus “unusual activity” error for the past 2 weeks and the Google Pay “specialists” are TOTALLY clueless and/or incompetent. EVERY time I chat with them they assure me that it will be fixed and to try again anywhere from 15mins to 24-48hours for the past 2 weeks!!! All they do is make me feel like I’m the one doing something wrong when I’ve been using the same exact account with no issues in the recent past and nothing has changed with the account!!! How can Google tech giant not know how to fix their own Google Pay system!!! SMH!!!!
Google Pay
by PhuckIt2656 on 2018/05/20 03:05
Are prepared visa / MasterCards allowed with Google pay? If not, why not? If one can receive direct deposit from their job on a prepaid card, why can't it be used on Google pay? Otherwise I like the service, it's a quick and easy way to send and receive money and it's FREE no fees unlike PayPal / cash app with Googler pay if you're sent $20 you're getting $20 (Please don't change that)
Careful!
by ykzlol on 2018/12/05 22:33
I sent my roommate a payment for rent using iMessage. He never got the message (he has a google pixel maybe that’s why) and the money was deducted from my bank account. There was no way to cancel the payment on the app and I had to call google support to get my money back to be able to pay rent the following day. If there’s issues with different phone types not being able to receive payments, they really need to let you cancel. Thankfully support took care of it and refunded me.
Easy and error free
by Nettie0411 on 2017/12/14 11:07
I’ve never ever had an issue sending or receiving money with this app. I’ve had other apps before and there is always a delay, sometimes days in sending, receiving or processing money. Not to mention other apps charge fees for everything. I’m also not tech savvy and this is so easy to use!
Dope boy FRESH
by Papa Diesel on 2018/03/06 09:18
I’ve only used debit to debit feature.... and it’s a wet dream. Free... and when they say “within minutes”, they mean it. Longest one of mines taken was like 45/50min. The rest have all been less than 10min. And usually if I do it during bank business hours... it takes seconds... highly recommend. Funds are IMMEDIATELY available for use.. or ATM extraction.
TERRIBLE for large amounts of $
by CandaceInColdBlood on 2017/12/27 14:53
My fiancé and I loved using the wallet till he tried to transfer me a large amount. They don’t explain what’s going on with the money on the app or email you get after you try to claim the money. We were on the phone with them and our banks for what seemed like forever. The problem is still not solved. His money has not been returned... it’s hanging out somewhere in between. My account has not been verified even though they told me on the phone it was fine. My car payment is going to bounce my account thanks to google wallet
Eternally Grateful
by kellybird921 on 2019/02/02 16:49
This has been one of the easiest most sufficient apps to use. The deposit time is within seconds to the point I can be in a line and the cashier gives me the total due my husband google wallet me the money and I pay while still in line. Exceptional! Many funding apps none can compare, NONE!!
Do not use
by Gchoakongkee on 2018/02/26 05:54
This app is the worst money transfer app that I have ever used. I will break down why it is such a terrible app. 1. They take the money from your linked bank card or account, EVEN if you cancel the transaction before it is completed. 2. When cancelling a transaction, you are prompted with a notification saying that if you cancel the funds will be refunded back to your card or account in 1 hour. Didn’t get refunded!!! 3. A confirmation email will be sent to you regarding the cancelled transaction stating your refund will be credited the following day. Did not happen at ALL!!! 4. If you contact customer support regarding a cancelled transaction, they will just say that you will HAVE to WAIT 2-10 days before you’re credited back. In conclusion, google pay is just a greedy scheme to take your money, play around with it, then give it back after they’re done.
Do not use this app anymore!!
by shellybart on 2018/02/03 23:45
I have used this app for the past year, multiple times a month, and loved it! THEN last week happened... they ask for me to submit to a verification process before they would release the funds to me. This process includes your id, your recent credit card statement, your utility statement, all basic information on you, annnd your social security number. I was in a hurry to have the money transferred, so sadly, I did it. They now have all my info and still won’t release the funds. I’m getting phone calls from Jamaica now. (Now Just waiting for my identity to be stolen. ) Sooo, then I cancel the transaction so he can get the money back and just use PayPal, easy enough... nope! They haven’t returned his money and who knows how long until he receives it back. Save your time, energy, and money, use PayPal or another banking option.
This has been great!
by LynnieH44 on 2017/09/06 03:25
I send money to my children and Grandchildren around the United States and it has always cost me a free each and every time. I was amazed that I could do the very same thing with Google wallet and it get there in minutes! Thank you so much and I will be recommending it to family and friends!
Rating Trends
152,133,87,115,0,245,0,0,0,0,0,882,109,0,269,119,81,79,76,71,77,93,79,61,67,28,122,0,0,253,68,0,134,0,186,0,240,88,0,155,78,0,222,122,75,73,91,29,0,0,329,63,89,76,88,94,114,88,61,77,83,100,74,129,83,68,83,0,191,0,254,0,182,0,150,0,148,109,0,172,85,0,198,0,212,95,0,145,0,0
All Versions
5.0
80,670 total
 5
71,762
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5,578
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1,348
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415
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1,567
Current Version (24.18.19041704014)
5.0
76,825 total
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Version History
More...
Keyword Volume Hits KEI Rank
send money
175
5
money transfer
27.04
2
wallet
15.13
2
isis mobile wallet
0.00
1
bamboo wallet
1.2 K
1
google wallet
26.58
1
isis wallet
0.00
1
google drives
57.31
google drive
171
google drove
54.31
easy money money
0.00
gogle drive
71.65
googe drive
72.13
hoogle drive
72.16
debit card
93.95
the feast and the famine
0.00
goofle drive
72.63
goole drive
72.25
bitcoin wallet
223
Screenshots
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App name
Google Pay
Description
Google Pay is the fast, simple way to send money to friends and pay online. Getting started with the app or on the web is easy. Just add a card, and you’re ready to go. MANAGE YOUR INFO FROM ONE CONVENIENT PLACE Google Pay lets you add a card from any bank, then easily update your payment info. Plus, you can see transactions in an easy-to-track place. SEND AND RECEIVE WITH EASE Pay your friends, or better yet, get paid by them with Google Pay. No more IOUs. No more bank transfers. Just a quick way to pay using the cards already in your wallet. SET REMINDERS FOR RECURRING PAYMENTS Enter your payment details in advance, then get reminders when it’s time to send or request money so you never miss a payment again. ONLINE CHECKOUT IS AS QUICK AS A CLICK With Google Pay, you don’t have to remember all your card details or fill out endless forms on your phone. Just add your card in the Google Pay app and spend less time checking out, and more time checking in. ENCRYPTED AND SECURED BY GOOGLE Google Pay protects your payment info with multiple layers of security, using one of the world’s most advanced security infrastructures to help keep your account safe. Still have questions? Head over to https://support.google.com/googlepay
Google Wallet
by Brothaj95 on 2019/05/19 13:25
This is my Sh$t send College kids Cash when the ask. Pay the Lawn man and my Barber etc. This app and those similar is the best thing since Tupac and Biggie.
No Reply Google?
by marvelwalk on 2019/05/19 10:43
Was going to get this app til I heard that Customer Service (which is likely nothing at ALL like that movie “The Internship” lol) u guys just... want ALL our info?! Google > nsa 😂 wow. Why don’t u guys make good products? Physical and coded? Would have LOVED to see u reply to that persons comment about CS, but yea I’d pass guys and just get cash app freal 💯
Written feedback on google pay:
by masonrygirl on 2019/05/18 14:54
I appreciate google pay very much as it is clear, precise in detail and easy to follow steps to either send or receive money. Thank you, Google!
Fast Money
by Corintios66 on 2019/05/17 19:17
Best way to send money to my daughter safely and timely
$0 fees
by Quan@205 on 2019/05/16 19:19
I love how it is no fees
It just works
by ZIkiquon on 2019/05/13 11:03
Google touch pay just works...this is the future. Thee weeks in Europe, never needed to exchange currency. At home with two teenagers...money is smoothly exchanged between us all.
Convenience
by Dame with a Brain on 2019/05/12 00:13
I love this app. I send money to my sister almost monthly, to our dog/house sitter when necessary, for birthday gifts, etc. I never have to leave the comfort of wherever I happen to be. This is awesome and easy to use.
Yessss
by Nova4545 on 2019/05/10 14:55
I love using Google pay. So easy and fast money transfer 👌 best hands down
Love it!
by i want it i ask for money on 2019/05/10 08:26
Very reliable!
Love it
by tcollins123 on 2019/05/10 01:02
Have used it for about one year now and have had zero issues. It’s also very fast!
They take your funds
by Fvckingamazin on 2019/05/09 23:12
This app is horrible. They will take your money and when you need for it to be cancelled they take forever to return it back to your card and it’s an inconvenience, what if your stranded or in trouble or any circumstance and you don’t have YOUR OWN MONEY in your account because google does not have their technology in order. I’ve used this app for over a year now and I will never use it again and will be telling everyone I know not to use them
Set up Took some
by I can only imaine on 2019/05/09 19:04
It took some time to set up otherwise I would’ve given it a five so far so good Glad they have customer service to walk us through issues.
Send money
by merry nancy on 2019/05/09 15:01
The quickest, easiest, safest way to send funds
Super easy with no strings attatched
by rharvey551 on 2019/05/09 01:51
Just as the title says. Can easily transfer and receive money with no issues.
Been using this app of years!
by Needed more likes on 2019/05/08 22:13
I love this app! It’s so much better than cash app & Zelle! I’d encourage EVERYONE to try it!
BETTER LUCK NEXT TIME
by Kartheekakarthika on 2019/05/04 18:29
Dear google BLNT ( BETTER LUCK NEXT TIME )
Satisfied
by I produce more than i consume on 2019/05/02 19:06
Amazing app. No issues ever. I like when big tech makes our lives easier. THANK YOU.
So worth if
by Jesida on 2019/05/02 15:21
Love this app
Confused angry people= Bad review for no reason.
by SattireSam on 2019/05/02 14:20
Every bad review I could find on this app (along with all the other google apps and plenty more!) can be explained by the writer/reviewers lack of understanding in either mobile or payment processes. My entire adult life has been focused on a telecommunications career path. I don’t expect people to have that level of knowledge on this stuff asking that you educate yourself isn’t an unfair request. For example: People complaining about payment processing times... Google is providing the interface for this service but there’s ALWAYS a payment processing company in the background that actually moves money around. It’s a totally different company. Even your bank- uses a third party card processor. I guarantee it. So google doesn’t have an easy way to track down these payments that went to the wrong card because you forgot to remove your Aunt-Millie’s debit card from your grocery shopping trip.
Cannot remove contacts.
by 🐧👍😃😉 on 2019/05/01 03:45
Idk why but you are not able to.
Great app
by Happy Husband and Father on 2019/04/29 10:44
Very convenient
DO NOT USE THIS
by 3pt_Sniper on 2019/04/29 04:34
If you have any fraudulent activity happen on your account they WILL NOT do anything to help. They will not refund any of your money AT ALL. PayPal will refund you your money, and so will Cash App. USE THOSE! Do not use this! Customer service is HORRIBLE.
Ease of use
by ~B!RD$-FLY!N"H!GH~ on 2019/04/28 14:10
My kids ask for money and it’s usually a right now thing! No more going to Walmart to send money love it!
Never could log in
by Failure2Signin on 2019/04/27 05:52
Could not get app to work. I received “you have been signed out” message so I would click the sign-in button. Repeat about 4 times & would receive “offline” message. Repeat.
Rosalia
by oro pulido on 2019/04/25 22:28
Bueno excelente rápido buenooooooooooooooooooooooo
Easy-peasy
by pretty bobbie on 2019/04/25 00:46
It just couldn’t be easier!
Better than PayPal
by jeannetta.joy on 2019/04/24 17:41
I like using google pay because they are honest with my money and don’t ask a ton of questions to set up an account. I have had PayPal suspend my account and steal my money before. I just hope goggle pay never merges with PayPal because like Venmo and stripe it has gotten to be bad working with those pay systems. PayPal monopolizes everything and they know everything about you. I will keep google pay if they stay away from PayPal.
Google
by 334ClrGrps091 on 2019/04/24 02:01
Makes it easy to send money.
Great way to pay P2P
by tsepulveda12 on 2019/04/23 18:32
Always use it to pay my friends and family. It’s fast and easy to use. I definitely recommend.
The easiest way to send and receive money.
by LLG.Tactical.Coaching on 2019/04/23 16:51
I’ve used google pay since the very beginning. I do miss the google pay debit card. Really the only reason I still use PayPal. Would have no need (outside of business transactions) to use it if the wallet card was still a feature. Other than that it’s the easiest way to send and receive money and I’ve tried them all.
Dad!!!! Please send money!!!!
by 1*DeathDealer on 2019/04/21 15:18
Great app for sending my kids money in emergencies, transfers immediately. Absolutely been a great help. 😬👍
Easy to use
by somuch2 on 2019/04/19 11:08
So easy to use
Fast
by TherienJB on 2019/04/19 04:23
Pretty instant money.
Best money transfer ever
by mighty231 on 2019/04/18 00:48
Best money transfer ever I really feel comfortable using google pay it’s accurate and fast
Best Cash App
by Lady cap on 2019/04/17 19:51
Sending money is quick and easy. The best one out there
Birthday gift
by Y elder on 2019/04/15 03:09
It’s so easy and simple to send money to family members for gift.
Does have standard Android features.
by MemeScreen on 2019/04/14 20:54
I just wanted the app to store my gift card for me. It is available on android, but on iOS is is not. In 2014 they even said it was available on iOS. It is not even specified anywhere that the Apple and android version of the app are different. Another google product that is botched on Apple’s platform. If you add the feature I will revise my review.
Simple as it gets
by LA Turner on 2019/04/14 14:52
Google pay is great! I can send my children care package almost anywhere they go.
So Super Simple
by BronwenO on 2019/04/14 08:40
It is...so Super Simple.
Convenience
by Collins Bugingo on 2019/04/14 05:25
Love the convenience and the fact that’s instant and free ! Very secure too! Professional staff that call instantly Incase of an issue
Quick, fast, and sufficient!
by skullynig_official on 2019/04/11 16:03
No fees no hassles!
Unusable
by Shoaib77 on 2019/04/10 22:51
Can’t seem to do anything. I keep getting an error message after I installed it, saying “session expired, please sign in”. Clicking sign in doesn’t do anything, except repeat itself
Love google pay
by Loden75 on 2019/04/10 15:38
It’s easy and convenient
Sending
by Quewife on 2019/04/08 16:24
It’s really fast and it doesn’t take away your money
Fast & Easy!
by Lala tills on 2019/04/08 02:36
My one update is to save the previous recipients contact
Where are passes?
by pineddolphin on 2019/04/06 12:46
Passes only available on Android phone not iPhone. Have to take old phone to store to use gift cards
Love it
by nakeira on 2019/04/05 22:44
Love that it doesn’t cost to send large amounts and it’s fast deposit
Complicated
by sullyzen on 2019/04/05 16:09
It’s pending more than one day
Receiving money
by FPerrymond on 2019/04/05 04:13
My friend recently sent me some money for my birthday. For some odd reason when I click on the link in my text message to receive the money it takes me to a website that has nothing to do with google pay. Even when I try to just sign on through the web it still takes me back to the unrelated site. It is really bothering me.
Best Payment App
by BusyB03 on 2019/04/03 12:56
This app is the best overall in fees. It’s always free from debit card to debit card and money is deposited same day. I love it!
Excellent app
by Destiny3124 on 2019/04/03 00:35
Quick and easy transfer and payment! Love it!!!
Forever to get $
by thelmajoe on 2019/04/02 01:22
My first time sending money with google pay and it takes 3 days for the recipient to receive it. Not cool!
Expeditious service
by Reverend Lady on 2019/04/01 21:45
I was introduced to Google Pay by my sister and have found it easy to set up and use. My accounts, to date, have not been hacked and funds are transferred immediately. Berlinda A. Hart Love
LOVE
by zksbtrfly21 on 2019/04/01 14:55
I use this app for practically everything! My don is in college I send him money I owe friends I send them money, if we go to restaurants I send it to one person and they pay. So convenient and easy to use!
Too long
by summer time blues on 2019/04/01 14:52
Sometimes takes too long for money to be accessible.
Fast and Easy
by AG Cervantes on 2019/03/31 23:39
Thanks Google for making transfers so easy
Awesome app
by TheOrgblkWoman on 2019/03/31 03:31
Absolutely luv this app. The only hung up I have with it. If you cancel a transaction you have to wait for your money to come back to You
I love Google Pay
by joseandrescor on 2019/03/30 20:56
It has made getting money a lot easier for me and the transfers are instant with 0 fees. I recommend it to anyone using a virtual bank like Varo, Chime and others since they don’t have Zelle for transfers.
Life Saver!!!
by Nunya Jenkins on 2019/03/30 02:21
I’ll make what could be a VERY long story short and say that this service has been a lifeline for me. As a father, I can feel even more connected to my children, out in the world 😢
Easy & Quick and best app without charging
by Luvspc on 2019/03/28 20:54
It’s quick easy convenient and money deposit to most banks.
CSR treats you like a criminal when known fraud is involved
by NightHawkCA on 2019/03/28 19:20
Another (former?) user properly stated what I can also verify first-hand. Google Pay Customer Service is HORRIBLE and their complete apathy blackens the app and Google Pay ecosystem experience. My account was hacked via an email injection point (someone got my email password and logged in as me, then moved to Google Pay web page). Hacker logged in from another STATE, at a time I was asleep. Normal people would say: Fraud Flag #1. Hacker withdrew 295$ five times in a row within seconds of each other (INSTANT red flag to other companies..) and dumped all the credits to a Visa with a different person’s name, who I confirmed ON A RECORDED LINE that I did not know who it is. The Google Pay hack came from the same state as their email login (which was not my home location), Fraud Flag #2 for all other companies worldwide. However, not for Google Pay CSR or their “Review Team.” Google Pay in fact said these obvious activities were “legitimate” based on my usage history - without doing ANY research or verification, and even said I was guilty until proven otherwise. Not only bad for business, but trust-destroying and all-around ludicrous. I also could not appeal my ‘case,’ as they closed the ticket without the ability to review or re-open. Or so the CSR said they could not do anything for me and thanked me for calling “Support.” As this other user also recognized, Google Pay CSR was only interested in the money transfer and card data mining, and gave no regard to my situation, the unwanted and UNAUTHORIZED bank balance decrease, and ESPECIALLY given my usage history with Google Pay. I used it for payment TO me, not for payment FROM me to other people - EVER. My only outgoing payment was to YouTube TV on monthly autopay. Google CSR saw this, and dozens of other logged events from the other IP address (again, hundreds of miles away from where I was at the time of incident), and STILL they told me their belief was it was not fraudulent. My bank was given the same facts, and INSTANTLY and loudly spoke out about your customer service’s attitude towards this “blatant and obvious fraudulent activity.” Due to your CSR’s apathy and arrogance, and refusal to even allow me to appeal and work with “a human being,” I have deleted the app from my devices and I will never use the Google Pay service ever again. Also I am spreading the word about the truly continually horrible customer service experience. Fellow citizens, if you value your financial safety, please stay FAR away from this app and its ecosystem. Or make sure you are protected by your financial institution against blatant and obvious fraud such as this, so you don’t have to suffer as I have so far. And Google - please re-evaluate and correct your standards and practices there. Look over your recorded phone calls and take your customers more seriously. You have lost the trust of many of us, myself included. Very disappointing.
Upset
by Lisa Romab on 2019/03/27 14:00
Be ready to wait 10 days to receive funds from any sender using a bank account to send you money. PayPal is wat better and faster to receive money. Got paid Monday didn’t get it till next week Friday. Bunch of bull!!!!
Not that good
by rashader on 2019/03/27 02:13
It only worked one time for me . It keep telling me to verify my card by taking a picture of it with my drivers license did that like 3 times and the money still didn’t go though
Love this app!
by lexiifloyd on 2019/03/25 17:04
Fast, Convenient and No surcharges!!
Great app, The best!!
by diego764071 on 2019/03/23 15:24
Never write review on the App Store but had to make an exception for this one. Absolutely amazing, money goes straight to your bank when you receive money, it’s almost like Zelle. Instant! Superior to Venmo and cashapp.
Great app!
by Darlman on 2019/03/23 12:13
Great app to send and receive money from friends and family!
sangsabi kafsabi sabiran
by ali1710381 on 2019/03/22 18:51
sangsabi kafsabi sabiran 09123081389 - 09121710381
Don’t use this app
by online1179 on 2019/03/22 16:03
You will regret using this app stay away
Faster Then A Speeding Bullet
by seemonee on 2019/03/21 12:11
I love using Google Pay. There are no fees regardless of the amounts you transfer. It’s in the account in seconds. It’s been a life saver for me and those who uses it with me.
Who’s the best?
by pawpaw mr. mdt on 2019/03/20 19:21
Google pay is the best!! Just simply the best!!!
It takes a week
by no more Scout on 2019/03/19 20:01
My daughter sent me $2000.00 in Google Pay on 3/13. The money was deposited into my account TODAY 3/19. She lives 20 minutes from me.. banking right here😡. No more Google pay for me🤮
Google Pay is a big NO!
by ig: MuthaTrucka69 on 2019/03/19 16:45
Google Wallet was great. Google Pay is the opposite. Google Pay is featureless. You can’t add money to your account anymore. You’re not even allowed to know how much money is available in your account. You would expect that at the very top of the app, you would see your remaining balance(how much money you have in the account). But Google removes that, so you literally have no idea how much money is even in the account. It makes you wonder why Google Pay even exists.
no landscape mode on ipad?
by Arhaef on 2019/03/19 07:17
why no landscape mode on ipad?
Convenient
by SkoobKeyz on 2019/03/17 20:29
Convenient
Google Pay
by Mellosexxxie on 2019/03/15 19:46
It's the best way to send money. All these other apps that's out has nothing on GPay. This is the best app for sending and receiving monies.......
Sgt Philg73
by Philg73 on 2019/03/15 02:32
So easy to use, far better than PayPal!! Thank you!
Google pay
by kelly sep on 2019/03/09 18:35
So easy even I can use it!!
Brother Did not get money . Very unfriendly tool and no Customer Service access
by Destruction L11 on 2019/03/09 00:04
Terrible experience
So Easy
by nckimberly on 2019/03/08 18:11
I have a friend that refuses to use any apps and even HE will use this. I love that it goes debit card to debit card, no bank accounts and super simple. Love it!
It's awesome
by pish nje on 2019/03/07 15:07
It's safe and easy to send money. I love it
Better than Other Cash Transfer Apps.
by Laughableness on 2019/03/07 14:55
It’s instant and way better than Venmo or any other app like it.
LOTS OF SERIOUS BUGS
by DrewLife365 on 2019/03/06 15:46
I have problems with this app constantly! Where money will get taken out of my account when it should have been added to my account. For an app that deals with sending people money which shouldn’t have any bugs. It sure does have a lot of them. E.g. If you request money but send it to their phone it will act as you paying that money instead and then take out the money and send it to them with a weird phone number that really should be your conversation. The request button is really glitchy so I suggest only paying and not requesting.
DONT USE
by Jamine Toliver on 2019/03/04 01:17
DO NOT USE THEY CANCEL PEOPLE TRANSACTIONS & STEAL THEIR MONEY!
Overall great but....
by dissapointed3timesin on 2019/03/02 18:53
Just be careful because sometimes when you attempt to request $ it sends it and vice versa. If it is an honest person they can just send it right back but it was pretty scary at the time. But I love the convenience and simplicity of it!:)
Needs Google debit card
by airic on 2019/03/02 05:48
Needs Google debit card and Apple Pay support.
The Best!
by Acorn688 on 2019/03/02 00:35
Super Fast! Super Simple! Instant transfer to bank! What more could you ask for? #GoogleDoesItBest
Mr Collins
by whatitdo912 on 2019/03/01 00:37
I love this app it’s quick and easy and you don’t have to jump through hoops to send or receive money Thanx google
Love it 🥰
by vic614313 on 2019/02/28 22:09
So have been using this app for months since I stopped banking with chase .use it to pay my Babysistter receive funds and gets fund its instant lighting speed even on weekends and no fee easy quick and simple
Untrustworthy
by ManMuffinManiac on 2019/02/28 17:15
So in this app someone can send you money, it will say pending transaction, and then after you think it’s all god and you’re going to get paid the person can actually cancel that transaction days later. What’s the purpose of a payment app if it doesn’t actually secure your payment real-time, if you must use this app do it with people you trust because if not they could stiff you on the payment.
Good business
by isaiahsmit on 2019/02/28 09:33
I use this app for everything paying rent for my home based business for family friends and business purposes money clears quickly perfect for me
Accepting payments
by hshshdgxbe on 2019/02/27 21:14
I accept payment and it says completed but it refreshes and says needing attention like it never was accepted then it continues doing so very frustrating
Sending & receiving
by Queen_xyz8 on 2019/02/27 17:58
This process is quick and easy. No hassles.
Security
by Alternique on 2019/02/25 01:31
I liked it better when you signed in at the launch of the application instead of during your transaction. I don’t like the app showing ANY of my information before logging in.
Best App ever to send and receive money
by $queenbey on 2019/02/24 15:22
This money sending App is the best to send and receive money, no fees and it goes directly to your account or debit card.
Best money app
by QueenOlo on 2019/02/23 23:44
Best money app
Works fast but confusing
by KatrinaVelt on 2019/02/23 18:59
Ok guys... ya it works fast however your request/send buttons are confusing. They should be color coded so we don’t accidentally keep pressing the send button when we want a request as soon as we open the app. Per mother-in-law... I rather use my checks. Lol Please color code your buttons!!! Red is request and green is send... done rant.
Google pay
by butter cup$ on 2019/02/20 21:41
Great site Quick way to send money I love it
Very buggy, there are much better alternatives
by Dr JAZ on 2019/02/20 10:02
The app is loaded with bugs. I have the latest iPhone XS with the latest updates to iOS. Many of the features do not work or can not be enabled such as Face ID. You are better off user Zelle, PayPal, Venmo or others.
Google pay Rocks!!👍👌
by yesitsyhebest on 2019/02/20 03:40
I love google pay, it gives me a sense of protection when it asks for me to verify my identity. And the fact that they DON’T charge to send money now that’s the plus. Thanks it makes sending money easy and eases my mind.
Avoid!!! Please read:
by Klaskah on 2017/09/06 13:33
I thought Google Wallet was great. It was pretty fast, free, and I was able to pay my old roommate by the flick of a finger. It wasn't too bad of an app. Until I came across a problem. I sent my significant other money to pay some of our bills. He had set up his bank account, verified it, and set his bank account to his primary method of sending and receiving money. When he got a confirmation email, it told him it was being sent to his "MasterCard." (He doesn't have a MasterCard.) We called customer service, got talked over and HUNG UP ON. The second CSR also talked over him and raised his voice. Turns out, that MasterCard was MY debit card. They tried to use the excuse that my card was the oldest method of payment (it wasn't, he had another debit card on there far older than mine), so the system chose that over his primary. The CSR argued with us. Literally argued with us about this. The funny thing is! We never physically added my card! Once, we had used my card to pay a bill within his browser. (Google Chrome.) Chrome took it upon itself to save my card info and add it to his Google Wallet account. We tried on both ends to stop the transfer, but Wallet told us it was impossible. So, I have $2,250 going out of my account for a few days to *hopefully* be returned in a timely manner BACK INTO my OWN account. How stupid is that!?
Best money transfer app
by Stanky_stacey on 2018/10/23 20:52
I’ve tried cash square pay pal etc I’m telling you. Google pay is bomb af***. You will see the money in you account immediately!! Like no joke! So for people who have business go ahead and switch from PayPal to google pay. They don’t charge you and you’ll have your money fast as hell. When I have to pay people back theres no confusion , oh it’s pending, oh it’s not loading etc. jus send the money and go. It’s pretty cool. But google better not stay charging like all these other apps cuz I got at least 10 other people I got on this and they will surly leave if y’all start so just keep up the nice free service.
Stick with Venmo, Paypal or Square Cash
by Caringexec on 2018/05/30 02:53
The incompetence of the Google Pay team I’ve been dealing with is unbelievable. I used the service once with no issues, but for over 10 DAYS I have been unable to claim $ sent to me due to an “unusual activity” error. No less than 5 times have I been assured that there is no hold or error with my account, and that the problem has been fixed. I am not even able to transfer the funds to the in-app balance nor my secondary checking account. I’ve attempted to ask if I needed to verify my identity, provide a checking account, to no avail. The money will automatically be returned to the sender in 3 days if this is not resolved. It is absolutely inexcusable that their CSR team blatantly lies and has absolutely no idea what to do when their service has hiccups. Really never would’ve expected this from a typically stellar company.
I love it
by lux18/owner on 2018/05/08 17:32
I actually like google pay/wallet! It send money fast and free without those fees! Grant it you have to make sure your card is updated! As you get a new card make sure you update that with google pay. Google pay don’t automatically fill in a card for you, unless you select that option! They’re smart but not that smart! So make sure you select a good using card as default! And make sure the card that is selected as default has money on it!! Other than that I’ve never had a problem with it. Left the cash app, square, zelle, and all that stuff bcuZ it was just too much.!
Need s little Web Care on your Site
by kitty5977 on 2018/11/12 21:19
So I clicked on the 3 lines upper left...get 3/4 choices...clicked SETTINGS & then GENERAL...says “EDIT ACCT INFO” “You can update your name and account information in The payment center.” But where is Payment Center??? It’s nowhere! Also on the send/receive Payment some of my contacts are at the top ( must be people who use Google Pay ) how do I delete them off my top page I click on them and it says to send or receive money there’s no ax to delete them off that page! I don’t want them there...maybe my kids, but not my Realtor from two years ago 😒 so please get some excess next to each name so we can delete them. Tks...I think making it more user friendly...you’ll be all set :)
Horrible Customer Service
by Payitback on 2018/10/18 22:19
Tried my first transfer w them. The recipient of the money called and said it was going to take 10 days for her to receive money. So I cancelled the transfer and sent the money to her on Venmo which she got the next day. Of course it has been 3 days since my cancellation and I called today only to find out it would take a total of 10 days to get the refund. I am guessing Google is enjoying the use of my money in the interim. Talking with customer service for Google Pay was painful. The initial agent could not provide me with an explanation for this delay so I then was transferred to the supervisor Marcel. His condescending attitude made the conversation very uncomfortable and apparently Google is unable to assist me in accelerating my refund. I guess they eventually figure it out, in the meantime Venmo here I come.
The worst customer service help
by Sparkling Chrissy on 2018/12/03 19:53
Today I sent $600 and my mom didn't need it anymore so she sent it right back. Instead of the releasing it they put it on pending status. First, they said it's because you used a Debit Card but mind you I have ALWAYS used a debit card. Then they said it was the bank they did send the money. So my mom called the bank and you can clearly see the money transferred out and it says credit returned. So now I have to wait 24 hours for my money which is unfair. It's a lot of money and I'm sorry I thought I could trust them with a larger transfer but I guess only small amounts. And to top it off that didn't apologize for the inconvenience or anything it was like if they didn't care. What if that was all the money I had. It's not a great way to treat people. I'm surprised at Google.
Confused angry people= Bad review for no reason.
by SattireSam on 2019/05/02 14:20
Every bad review I could find on this app (along with all the other google apps and plenty more!) can be explained by the writer/reviewers lack of understanding in either mobile or payment processes. My entire adult life has been focused on a telecommunications career path. I don’t expect people to have that level of knowledge on this stuff asking that you educate yourself isn’t an unfair request. For example: People complaining about payment processing times... Google is providing the interface for this service but there’s ALWAYS a payment processing company in the background that actually moves money around. It’s a totally different company. Even your bank- uses a third party card processor. I guarantee it. So google doesn’t have an easy way to track down these payments that went to the wrong card because you forgot to remove your Aunt-Millie’s debit card from your grocery shopping trip.
Do not use Google Wallet in the Messages app.
by folditinhalf on 2017/11/29 03:42
It took me an hour to get to the bottom of this. I’m a tech-savvy person, and this is utter madness. I got an email from my bank that $500 had been transferred out, but there was no transaction history in Google Wallet, and when I contacted the recipient (luckily a friendly client whom I had requested money from, NOT sent money to) they said they never received any notification or accepted any payments from me. So basically Google took money out of my account without my authorization, and it will take TWO DAYS for the transfer to reverse. Google couldn’t even provide me with a confirmation of the reversal, and neither could my bank. So I just have to trust the $500 appears back in my bank account within two days. I have no words for my frustration.
Incredibly clear, quick and easy.
by Mushuknows on 2018/08/29 03:21
At first I was hesitant because it’s so easy and quick. Super easy to set up, super easy to send money (you can even send money though Message)... surely something had to be going wrong. But sure enough, without fail, every transfer is so clear, easy, quick and successful. I now transfer bigger amounts without hesitation or worry that it’ll be stuck somewhere or lost. Highly recommend for literally any kind of money transferring. I don’t even consider other apps or methods at this point.
The Go-To App
by domyy30 on 2018/06/12 18:16
Before I was a fan of the other cash sending apps, but they soon started charging and then my friend told me about google wallet. I am open to trying the new apps it was hard to get my friends to trust because of security related issues. However, I got one of my friends to use it because we needed to send money to each other quick and all of the other apps had waiting periods to get the funds, but GW was fast and the money was deposited instantly. It’s fast and easy. What else could you ask for?
Annoying to start but GREAT once you get going
by tammi511 on 2017/11/02 11:24
Had to give it 4/5 stars because it was annoying to start. The initial start up for the first payment was a bit annoying (to say the least) but once you get it going going, it's great. I usually use the Cash app, but Google Wallet is FREE to receive funds right away. Owning a business, this allows me to collect funds as a business transaction in case I want to use it for tax filing without an additional fee. I collect payments from clients and issue bonuses for employees without having to file it on their check stubs (avoiding their tax burden).
Tenant to landlord. Sports bets. Uber. Dinner etc!!
by joegrino on 2019/01/24 20:36
This is the best app I’ve ever used! As a landlord with multiple units, trying to catch up with tenants was becoming a real problem. Now with the Google Pay app I’m on top again! Super convenient! Saves me time and money. My trips to the rentals have been dramatically reduced. I have a lot more time with my wife and young children. This is a landlord must have app!! It’s also great for those who like to make sports bets, splitting dinner bills or splitting the cost of a ride home. I can’t praise it enough! Thanks Google!! JP
0 stars if I could
by 3BetMugga on 2018/10/31 01:40
I was told this was a great app to accept payments. I accepted one payment from a customer for $325 for labor work since he insisted on using it. Well now it’s about 2 months later and he claimed it was a fraud transaction. Instead of contacting me because I have proof in text that he authorized the charge. They went ahead and charged it back. Gave him the $325 back and took it straight out of my bank account since it was linked to google pay. Unbelievable. People can just claim fraud to get a service for free and the work is for nothing. Of course they told me “it happens, people do this stuff all the time. Only way to get your money back now is to take him to civil court” SERIOUSLY. Don’t use this app. Do NOT use this app.
Weird Verification
by bRi-Z1987 on 2018/04/27 13:17
I’ve been using Google Pay for over a year now. But today when I tried send money to a family member, it wouldn’t allow me to until I verified my identity. I called google to find out if this was something new and was told this is something they’ve implemented the past few months. Why am I randomly being chosen when I’ve used this plenty of times in the past? I just don’t trust this new system. It requested my social, a photo of my government id as well a photo copy of either a bank statement, credit card statement, or utility bill as proof of residency. With all the hacking going on in the world I just opted out of this app. I refuse to share any of that information. Use at your own risk.
Google Wallet now PAY... FREAKING AWESOME
by Merlinswizzard on 2018/02/28 01:24
I don’t understand the bad reviews. I had an issue with a theft ID and google put the money back in my account while they investigated the issue. When it was resolved, they sent me an email and told me the transfer would be final. Then I accendently transfered $2,000 to someone and relized it as soon as it happened. I called Google and they put a hold on the transfer and it canceled after 5 days... I’m totally on board with Google comming back with PAY! YEAH GOOGLE...
Love it...but
by MidnightAmethyst on 2018/06/22 23:30
So I really love this app. Like everything about it to the point that I got other people to download it. But now I’m having a problem. Every time I try to add a bank or card to my account to send or receive money the app crashes. So now I have no way to retrieve my money because they got rid of the google wallet card (yes I’ve had my account for that long). And I have no way to send money because there’s nothing in the wallet itself. Please fix this as soon as you can. I miss using this app.
Better than PayPal
by jeannetta.joy on 2019/04/24 17:41
I like using google pay because they are honest with my money and don’t ask a ton of questions to set up an account. I have had PayPal suspend my account and steal my money before. I just hope goggle pay never merges with PayPal because like Venmo and stripe it has gotten to be bad working with those pay systems. PayPal monopolizes everything and they know everything about you. I will keep google pay if they stay away from PayPal.
Stole my money..
by CSMITH7776 on 2018/08/15 19:52
I would NOT recommend this app because it is not the best app to get! I have sent money by mistake and somehow the claimed they sent the refund back to my bank! My bank sent me a letter and told me in person that they never received any kind of payment within Google. Therefore, I called Google to get this issue resolved! And it was NOT successful. They kept making up stories and lies about they did sent the refund and but my bank says otherwise. Then hung up on me after trying to three way with my bank. Yeah! You stole my money, lied about it, and then hung up on my after stating the refund was NEVER received! Don’t download this app! Best recommendation I would suggest is Zelle!!
Terrible, Stick with PayPal or Venmo
by Loxy92 on 2017/11/29 16:14
Only use this if you’re doing debit to debit. If you’re using a bank account it’s terrible. I still have a pending transaction going on 5 business days now which is now 8 days total. Customer service is incompetent and can’t explain anything that occurs within their system and each customer service rep says something different. They’re supervisor was completely unhelpful as well to resolve the pending transaction. If I knew google wallet would be terrible to work with I would have just stuck with another app. Avoid this like the plague. They know nothing about their own system and keep your money hostage without explanation.
Finally easy
by CuriousTex on 2018/01/03 21:43
I struggled and struggled to use other more traditional methods to send cash. It was an exercise in never-ending roadblocks: need the same bank, must have a local ID, reimbursement at the discretion of the local office manager, must be between countries, crazy fees, takes a week, and on and on. And then there is this one. Totally simple, instant, no red tape so far, helped me help my friend. I was even able to cancel and adjust a transaction instantly. My new standard.
Works well, could be better
by Ihatehellofresh on 2019/02/03 23:51
I’ve been using this app for a few years now and I’ve seen some of the changes. The developers have added more and more features which is nice, but it gets more difficult to see and do the few basic things that I actually need. Upon opening it doesn’t automatically telling me my current balance. I have to scroll through several screens to find out that information. All I really need to do is check my balance, pay people and see what I’ve been paid.
Good app better than Cash!!
by Yuni Remix on 2018/11/18 23:08
Great app for tranfer money to any friend or family!! The best app!! because when you transfer the money or somebody transfer to you, you got the money available right away and that make the app be awesome... Really AMAZING app... I would like to say “THE BEST” app in the market... unlike to cash app, with cash app you got to wait 3 day for your money be available or pay a percent for get the money instantly...Sincerely, I dont like cash app..!!
They need an update
by emcom90 on 2018/04/08 17:15
This app isn’t bad. Makes it super easy to send money back and forth with friends. However, the app does not allow you to send money to yourself between two bank account you have. Maybe if I made two different account and just switched back and forth, but that’s a lot of steps. I know there is an app called Zelle that will allow you to do that, but it’s only for the large banks and I use credit unions. They should update and let you send money between different bank accounts you have.
Warning!! Don’t Trust Your Money Is Not Secure
by Ej scribble on 2018/10/24 11:45
Sent Money to a friend who had never used google pay and had yet to set up her payment profile. Well when I sent the money it went to a MasterCard that she has never had and it was registered under her account. Spent countless hours on the phone to get this resolved and they couldn’t even tell us what financial institution this money went to. My friend only has had one account and the same card for over 10 years! I don’t know where the money is and google refused to give it back. Customer Service is very rude! One lady literally argued with us and was very rude. They don’t care about their consumers at all!
Worked for a little while
by Munch118 on 2018/01/12 20:13
Worked great at first, but lately I have had a big problem. I would send a request to someone and I would get an email confirming it but the people I sent the request to never get the email to send money. I end up having to cancel the request a couple days later and they finally get the email saying it was cancelled. Then it would show in my app that it was declined instead of cancelled. I called to find out what was wrong and the lady had no clue what she was talking about. Only telling me things I already knew like "well there's nothing wrong with your account." And saying it over and over.
Horrible customer service and app
by Bee12Mator on 2018/02/28 02:48
If I could give this app 0 stars I would. I have a cake business and I used to use Google Wallet as a form of payment. Not once, not twice but 3 times Google Wallet refunded money back to my clients even after they received their cakes. If the other person disputes the money Google Wallet automatically refunds the money no questions asked. Not once did I receive an email or notification of this! So when I logged into my account, my Google Wallet account was in the negative! I called customer service and of course I got the run around. So I decided enough was enough. Never again will I use his app!!
The easiest way to send and receive money.
by LLG.Tactical.Coaching on 2019/04/23 16:51
I’ve used google pay since the very beginning. I do miss the google pay debit card. Really the only reason I still use PayPal. Would have no need (outside of business transactions) to use it if the wallet card was still a feature. Other than that it’s the easiest way to send and receive money and I’ve tried them all.
It was good, then got very, very bad.
by j-lizzzo on 2018/05/05 06:35
Used app pretty often when the debit card was still available. But they discontinued the debit card. Why? They assume people don’t want access to their money I guess. To make matters worse, they won’t transfer to my bank account or debit card anymore. Every Rep I’ve spoken to gives a different yet equally ignorant reason as to why. The website says it’s accepted at a bunch of places, but it isn’t, at least not from an IOS device. I’ve had money in my Google Pay for months and I can’t even get Google to accept it for goods or services. It’s a bad joke in the worst taste. The only thing worse is V$nm0. Lol
Mrs. R.
by limae1717 on 2018/12/30 03:29
I absolutely enjoy using this app to send money to my Daughter and others. Unfortunately, I have not had the same experience using Google Pay through the text message option. That experience was unnerving to say the least - no updates on whether the money was sent or received or anything. The app is far more dependable and much better in relation to keeping my piece of mind. Try the app. It’s very useful and user friendly.
Worst money sending app out there
by vill bance on 2018/12/13 06:20
Have used pretty much every money transfer app from Zelle to Cashapp with no issues but after using google pay for a while it locked and said my identity had to be confirmed. I sent all the appropriate documents multiple times and contacted customer support 3-4 times and they promised everything would be taken care of. It never was. No response to all the proper documentation or the customer service tickets I opened. Finally I gave up and deleted it. I’d rather use the horrid, privacy nightmare Venmo since it actually works and I’ve never had to deal with their terrible customer support.
Honestly...
by LenaLuCruz on 2018/11/06 12:02
I have an iPhone. Initially I always used Apple Pay. Then I realized it takes a business day to transfer into my account which is slightly in convenient. Google pay being able to almost instantly be in my bank account is god sent! Especially in times of need! I have you guys 5 stars just because I use this app weekly. Thanks Google! Best regards, Lena Street
Do NOT use. Your money will be stuck!
by joegoer on 2018/10/26 14:02
My roommate pays his rent through google pay. Every other month they throw you this bs “review” and the money gets stuck for a couple days even though you already have verified before and the transfer was successful. They tell you they need to verify your account even if you send them your id and social security number! Complete crooks and thieves! Even if the transfer FAILS and you cancel it and return it back to sender, they still hold onto it for a day or two! Do not use these thieves unless you want your funds to get stuck. Use paypal or Zelle. Don’t say you weren’t warned.
Awesomely convenient
by sizzlecatcat on 2017/11/26 18:02
Has seriously made life so much easier. I love that you can send money to and from debit cards. I used to work at a credit union and I couldn't believe most people still write family members checks or even wire money. What for? We use it primarily in our family to pay each other back for things & it works great for that!
Better than Apple Pay
by Figure25 on 2019/02/17 00:37
I’ve been an iPhone user since the first iPhone. Before using this, I used Apple Pay to pay friends, and Apple Pay is ridiculous! Apple Pay deducts the funds but would hold them before sending them to the respective recipient. Google Pay is an immediate transfer, and I will continue using it over Apple Pay or Venmo.
Takes money from account after canceling
by luckyis4me on 2018/02/08 23:21
I was trying to send a friend money late at night he couldn’t figure out the app on his end so I canceled it, then he said he figured it out so I sent it again. Well I ended up sending him three amounts of $75 which all transactions got canceled in the middle of the night not during business hours. Google took all of the $225 and I still don’t have it back and it’s been two days I don’t know where the money is and they don’t either hopefully this gets figured out and get back to my account since apparently Google has my money....
Didn’t go past login screen
by Msharma31 on 2017/12/26 12:11
I would highly recommend anyone to NOT even install this application. Such kind of poor implementation from developer brand “google, inc.” was not what I had ever expected. After installing, first screen asked me to register by selecting google account, and I did. Post that, i was in an infinite loop of switching profiles, because my account was not allowed to sign in, and switching profile button takes me to a page that throws http 404- page not found error. I even read other reviews, and realized that even a single minute spent on this application is a waste.
Refunds
by .,.,..,,.,.,..,, on 2017/12/02 18:20
The only reason I didn’t give 5 stars is because I had some tricky situations where someone had paid me then like months later didn’t recognize the charge and redacted it but everyone else in the party who paid by check did not suffer from similar brain farts. people may randomly decide to take back their money and then you’re back at square one trying to collect money.
New UI is pretty but useless
by Alyssa M.R. on 2018/07/28 00:29
I love the new UI updates in theory, but practically they are useless. It's inconvenient to navigate to my requests and they are in order by oldest transactions which seems counterintuitive. I don't like the fact that the "Activity" is separated into action needed and nothing? My requests are at the bottom with no header to describe what I am seeing. I also can't figure out how to split transactions -- a feature I used heavily. For UI and UX folks that make 6 figures, the redesigned app is poor execution. Also the knowledge base is not helpful.
HORRIBLE!!!!!
by rubentr on 2018/04/13 14:51
Been trying to fix a bogus “unusual activity” error for the past 2 weeks and the Google Pay “specialists” are TOTALLY clueless and/or incompetent. EVERY time I chat with them they assure me that it will be fixed and to try again anywhere from 15mins to 24-48hours for the past 2 weeks!!! All they do is make me feel like I’m the one doing something wrong when I’ve been using the same exact account with no issues in the recent past and nothing has changed with the account!!! How can Google tech giant not know how to fix their own Google Pay system!!! SMH!!!!
Google Pay
by PhuckIt2656 on 2018/05/20 03:05
Are prepared visa / MasterCards allowed with Google pay? If not, why not? If one can receive direct deposit from their job on a prepaid card, why can't it be used on Google pay? Otherwise I like the service, it's a quick and easy way to send and receive money and it's FREE no fees unlike PayPal / cash app with Googler pay if you're sent $20 you're getting $20 (Please don't change that)
Careful!
by ykzlol on 2018/12/05 22:33
I sent my roommate a payment for rent using iMessage. He never got the message (he has a google pixel maybe that’s why) and the money was deducted from my bank account. There was no way to cancel the payment on the app and I had to call google support to get my money back to be able to pay rent the following day. If there’s issues with different phone types not being able to receive payments, they really need to let you cancel. Thankfully support took care of it and refunded me.
Easy and error free
by Nettie0411 on 2017/12/14 11:07
I’ve never ever had an issue sending or receiving money with this app. I’ve had other apps before and there is always a delay, sometimes days in sending, receiving or processing money. Not to mention other apps charge fees for everything. I’m also not tech savvy and this is so easy to use!
Dope boy FRESH
by Papa Diesel on 2018/03/06 09:18
I’ve only used debit to debit feature.... and it’s a wet dream. Free... and when they say “within minutes”, they mean it. Longest one of mines taken was like 45/50min. The rest have all been less than 10min. And usually if I do it during bank business hours... it takes seconds... highly recommend. Funds are IMMEDIATELY available for use.. or ATM extraction.
TERRIBLE for large amounts of $
by CandaceInColdBlood on 2017/12/27 14:53
My fiancé and I loved using the wallet till he tried to transfer me a large amount. They don’t explain what’s going on with the money on the app or email you get after you try to claim the money. We were on the phone with them and our banks for what seemed like forever. The problem is still not solved. His money has not been returned... it’s hanging out somewhere in between. My account has not been verified even though they told me on the phone it was fine. My car payment is going to bounce my account thanks to google wallet
Eternally Grateful
by kellybird921 on 2019/02/02 16:49
This has been one of the easiest most sufficient apps to use. The deposit time is within seconds to the point I can be in a line and the cashier gives me the total due my husband google wallet me the money and I pay while still in line. Exceptional! Many funding apps none can compare, NONE!!
Do not use
by Gchoakongkee on 2018/02/26 05:54
This app is the worst money transfer app that I have ever used. I will break down why it is such a terrible app. 1. They take the money from your linked bank card or account, EVEN if you cancel the transaction before it is completed. 2. When cancelling a transaction, you are prompted with a notification saying that if you cancel the funds will be refunded back to your card or account in 1 hour. Didn’t get refunded!!! 3. A confirmation email will be sent to you regarding the cancelled transaction stating your refund will be credited the following day. Did not happen at ALL!!! 4. If you contact customer support regarding a cancelled transaction, they will just say that you will HAVE to WAIT 2-10 days before you’re credited back. In conclusion, google pay is just a greedy scheme to take your money, play around with it, then give it back after they’re done.
Do not use this app anymore!!
by shellybart on 2018/02/03 23:45
I have used this app for the past year, multiple times a month, and loved it! THEN last week happened... they ask for me to submit to a verification process before they would release the funds to me. This process includes your id, your recent credit card statement, your utility statement, all basic information on you, annnd your social security number. I was in a hurry to have the money transferred, so sadly, I did it. They now have all my info and still won’t release the funds. I’m getting phone calls from Jamaica now. (Now Just waiting for my identity to be stolen. ) Sooo, then I cancel the transaction so he can get the money back and just use PayPal, easy enough... nope! They haven’t returned his money and who knows how long until he receives it back. Save your time, energy, and money, use PayPal or another banking option.
This has been great!
by LynnieH44 on 2017/09/06 03:25
I send money to my children and Grandchildren around the United States and it has always cost me a free each and every time. I was amazed that I could do the very same thing with Google wallet and it get there in minutes! Thank you so much and I will be recommending it to family and friends!
Rating Trends
152,133,87,115,0,245,0,0,0,0,0,882,109,0,269,119,81,79,76,71,77,93,79,61,67,28,122,0,0,253,68,0,134,0,186,0,240,88,0,155,78,0,222,122,75,73,91,29,0,0,329,63,89,76,88,94,114,88,61,77,83,100,74,129,83,68,83,0,191,0,254,0,182,0,150,0,148,109,0,172,85,0,198,0,212,95,0,145,0,0
All Versions
5.0
80,670 total
 5
71,762
 4
5,578
 3
1,348
 2
415
 1
1,567
Current Version (24.18.19041704014)
5.0
76,825 total
 5
68,832
 4
5,316
 3
1,268
 2
333
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1,076
Version History
More...
Keyword Volume Hits KEI Rank
send money
175
2
money transfer
27.04
1
wallet
15.13
1
1
isis mobile wallet
0.00
1
bamboo wallet
1.2 K
1
google wallet
26.58
1
isis wallet
0.00
1
google drives
57.31
google drive
171
google drove
54.31
easy money money
0.00
gogle drive
71.65
googe drive
72.13
hoogle drive
72.16
debit card
93.95
the feast and the famine
0.00
goofle drive
72.63
goole drive
72.25
bitcoin wallet
223