Screenshots
Search Visibility
App name
assist CARD
Description
assist CARD is the largest travel assistance organization of the world. Established in 1972 in Switzerland, it has rapidly expanded in Latin America, Central America and Asia. We provide emergency assistance to passengers, permanently, regardless of the condition, anywhere, anytime. ANYTIME, ANYWHERE, ANY REASON.
Complicada la app
by Pepa Borcoski on 2021/01/16 15:21
No obtengo respuestas a mi solicitud, no encuentro mi número de póliza
Refund
by heidydoc on 2020/12/01 16:24
Is very confusing there is not clear steps to follow
The worst travel service I received
by Sergiop68 on 2020/10/26 15:56
When I need it, the company didn’t answer me, and now, I paid the more expensive plan that they have, and they don’t recognize neither one pandemic day. I spent more than 12 hundred dollars in their service for nothing. The worst experience ever. I’m reporting the company to the consumer defense office, they will must pay for their abuse. For my next year, I’ll take other company with better service. I don’t recommend them
Worst company EVER
by Ing 200 on 2020/09/03 19:25
For a friend's 6 month trip to usa we paid 1,493. She ended up having leg pain, she was in her 80's so we were afraid it might be an embolism. She had an ultrasound, there was no embolism, just pain from varicose veins. Within a year we got bills for $65, $265, and the clincher: $2,511.21. After being given the run around for months, finally they said their medical staff determined this was a preexisting condition and would only pay $300. They are an absolute joke. We would have been better off without their lousy insurance and paying off the medical bills ourselves. $1,493 down the drain! Check out the complaints in BBB (F rating) and Yelp (all 1 stars).
Big headache
by R3NN4 on 2020/08/26 14:25
After ONE YEAR I am still not having my case completed - VERY disappointed with Assist Card and I will definitely not recommend it if you don’t want to be stressed for an year or more...
Refund request
by eulhfeyihzsrybb on 2020/07/28 07:05
I’m supposed to start a refund request thru the app but every time I click on it I get a message saying it cannot process my request at this time. I have deleted and reinstalled app but can’t get it to work. Refund request has become a job in itself. App is useless.
Reimbursed
by Singara3 on 2020/04/07 20:18
I have been trying to get my reimbursement for over two months , but it has been impossible. Seems like they don want to reimburse me . Have más de 2 meses que estoy pidiendo mi reembolso pero ha sido imposible . Parece que no me quieren reembolsar. Ya mande todos los documentos que me pedían .
ASSISTANCE FOR AGUSTIN SANJUR Case #D7671Ee
by Chetontincito on 2020/02/17 20:35
Terrivle service... I habe an injured kneed with very little possibility to walk and cannot even get the pain killer to ease on the pain. Called Assit Crad and line is alwayss busy and the doctor who prescribed the meds has not sent the prescription to wallmart. I want a refund of the coverage I paid which I am not getting the service
Very fast and efficient
by Rmina2020 on 2019/10/31 10:07
Very good
Chat
by mariko_ar on 2019/01/09 06:21
No reply through the chat apparently there were issues to connect well though my app is updated
Very bad interphase
by Medsubway on 2018/05/17 17:29
No one available on the chat service. Not worth it!
Useless app
by LipaGoAraMa on 2018/04/25 19:45
The worst app I have ever seen.
Worst in its kind
by RIPAssistCard on 2018/03/29 21:28
Confusing, full of unnecessary AD’s if your life is in danger this App will be the nail in the coffin. The time you take to get help you probably or more likely will be talking with St Peter. Shame on you Assist Card: Greedy and Irresponsible
App too confuse
by LMSOCIO on 2018/03/23 19:00
Too conuse this app.
Mala
by mdrmtz on 2017/09/15 16:42
Muy mala mi un teléfono para pedir ayuda, nada intuitiva
No conecta
by Gdsss123455 on 2017/07/05 13:44
No funciona su app, cuando uno ya pone todos sus datos de ASSISTCARD sale "Problemas de conexión" aunque esté usando mis propias megas.
Live chat
by Julian Robayo on 2016/05/27 15:15
The live chat used to work, after the last upgrade the feature stopped to do it. El chat en vivo solía funcionar, después de la última actualización dejó de hacerlo.
Excelente
by Lucas C. Marco on 2015/12/22 14:18
Buenisima!
Very fast and efficient
by Rmina2020 on 2019/10/31 10:07
Very good
The worst travel service I received
by Sergiop68 on 2020/10/26 15:56
When I need it, the company didn’t answer me, and now, I paid the more expensive plan that they have, and they don’t recognize neither one pandemic day. I spent more than 12 hundred dollars in their service for nothing. The worst experience ever. I’m reporting the company to the consumer defense office, they will must pay for their abuse. For my next year, I’ll take other company with better service. I don’t recommend them
Refund request
by eulhfeyihzsrybb on 2020/07/28 07:05
I’m supposed to start a refund request thru the app but every time I click on it I get a message saying it cannot process my request at this time. I have deleted and reinstalled app but can’t get it to work. Refund request has become a job in itself. App is useless.
Chat
by mariko_ar on 2019/01/09 06:21
No reply through the chat apparently there were issues to connect well though my app is updated
ASSISTANCE FOR AGUSTIN SANJUR Case #D7671Ee
by Chetontincito on 2020/02/17 20:35
Terrivle service... I habe an injured kneed with very little possibility to walk and cannot even get the pain killer to ease on the pain. Called Assit Crad and line is alwayss busy and the doctor who prescribed the meds has not sent the prescription to wallmart. I want a refund of the coverage I paid which I am not getting the service
Big headache
by R3NN4 on 2020/08/26 14:25
After ONE YEAR I am still not having my case completed - VERY disappointed with Assist Card and I will definitely not recommend it if you don’t want to be stressed for an year or more...
Worst in its kind
by RIPAssistCard on 2018/03/29 21:28
Confusing, full of unnecessary AD’s if your life is in danger this App will be the nail in the coffin. The time you take to get help you probably or more likely will be talking with St Peter. Shame on you Assist Card: Greedy and Irresponsible
Excelente
by Lucas C. Marco on 2015/12/22 14:18
Buenisima!
Reimbursed
by Singara3 on 2020/04/07 20:18
I have been trying to get my reimbursement for over two months , but it has been impossible. Seems like they don want to reimburse me . Have más de 2 meses que estoy pidiendo mi reembolso pero ha sido imposible . Parece que no me quieren reembolsar. Ya mande todos los documentos que me pedían .
Refund
by heidydoc on 2020/12/01 16:24
Is very confusing there is not clear steps to follow
Very bad interphase
by Medsubway on 2018/05/17 17:29
No one available on the chat service. Not worth it!
Useless app
by LipaGoAraMa on 2018/04/25 19:45
The worst app I have ever seen.
App too confuse
by LMSOCIO on 2018/03/23 19:00
Too conuse this app.
Mala
by mdrmtz on 2017/09/15 16:42
Muy mala mi un teléfono para pedir ayuda, nada intuitiva
Live chat
by Julian Robayo on 2016/05/27 15:15
The live chat used to work, after the last upgrade the feature stopped to do it. El chat en vivo solía funcionar, después de la última actualización dejó de hacerlo.
Complicada la app
by Pepa Borcoski on 2021/01/16 15:21
No obtengo respuestas a mi solicitud, no encuentro mi número de póliza
Worst company EVER
by Ing 200 on 2020/09/03 19:25
For a friend's 6 month trip to usa we paid 1,493. She ended up having leg pain, she was in her 80's so we were afraid it might be an embolism. She had an ultrasound, there was no embolism, just pain from varicose veins. Within a year we got bills for $65, $265, and the clincher: $2,511.21. After being given the run around for months, finally they said their medical staff determined this was a preexisting condition and would only pay $300. They are an absolute joke. We would have been better off without their lousy insurance and paying off the medical bills ourselves. $1,493 down the drain! Check out the complaints in BBB (F rating) and Yelp (all 1 stars).
No conecta
by Gdsss123455 on 2017/07/05 13:44
No funciona su app, cuando uno ya pone todos sus datos de ASSISTCARD sale "Problemas de conexión" aunque esté usando mis propias megas.
Rating Trends
0,0,0,0,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,1,0,0,0,0,1,0,0,0,1,0,0,0,1,1,1,0,1,0,0,0,0,0,0,2,0,0,0,0,0,0,0,1,0,1,0,0,1,0,0,0,0,0,0,1,0,1,1,0,0,2,2,0,0,0,0,1,0,0,0,1,0,0,1
All Versions
4.0
257 total
 5
184
 4
15
 3
14
 2
7
 1
37
Current Version (6.60)
4.0
253 total
 5
183
 4
15
 3
13
 2
7
 1
35
Version History
More...
Screenshots
Search Visibility
App name
assist CARD
Description
assist CARD is the largest travel assistance organization of the world. Established in 1972 in Switzerland, it has rapidly expanded in Latin America, Central America and Asia. We provide emergency assistance to passengers, permanently, regardless of the condition, anywhere, anytime. ANYTIME, ANYWHERE, ANY REASON.
Complicada la app
by Pepa Borcoski on 2021/01/16 15:21
No obtengo respuestas a mi solicitud, no encuentro mi número de póliza
Refund
by heidydoc on 2020/12/01 16:24
Is very confusing there is not clear steps to follow
The worst travel service I received
by Sergiop68 on 2020/10/26 15:56
When I need it, the company didn’t answer me, and now, I paid the more expensive plan that they have, and they don’t recognize neither one pandemic day. I spent more than 12 hundred dollars in their service for nothing. The worst experience ever. I’m reporting the company to the consumer defense office, they will must pay for their abuse. For my next year, I’ll take other company with better service. I don’t recommend them
Worst company EVER
by Ing 200 on 2020/09/03 19:25
For a friend's 6 month trip to usa we paid 1,493. She ended up having leg pain, she was in her 80's so we were afraid it might be an embolism. She had an ultrasound, there was no embolism, just pain from varicose veins. Within a year we got bills for $65, $265, and the clincher: $2,511.21. After being given the run around for months, finally they said their medical staff determined this was a preexisting condition and would only pay $300. They are an absolute joke. We would have been better off without their lousy insurance and paying off the medical bills ourselves. $1,493 down the drain! Check out the complaints in BBB (F rating) and Yelp (all 1 stars).
Big headache
by R3NN4 on 2020/08/26 14:25
After ONE YEAR I am still not having my case completed - VERY disappointed with Assist Card and I will definitely not recommend it if you don’t want to be stressed for an year or more...
Refund request
by eulhfeyihzsrybb on 2020/07/28 07:05
I’m supposed to start a refund request thru the app but every time I click on it I get a message saying it cannot process my request at this time. I have deleted and reinstalled app but can’t get it to work. Refund request has become a job in itself. App is useless.
Reimbursed
by Singara3 on 2020/04/07 20:18
I have been trying to get my reimbursement for over two months , but it has been impossible. Seems like they don want to reimburse me . Have más de 2 meses que estoy pidiendo mi reembolso pero ha sido imposible . Parece que no me quieren reembolsar. Ya mande todos los documentos que me pedían .
ASSISTANCE FOR AGUSTIN SANJUR Case #D7671Ee
by Chetontincito on 2020/02/17 20:35
Terrivle service... I habe an injured kneed with very little possibility to walk and cannot even get the pain killer to ease on the pain. Called Assit Crad and line is alwayss busy and the doctor who prescribed the meds has not sent the prescription to wallmart. I want a refund of the coverage I paid which I am not getting the service
Very fast and efficient
by Rmina2020 on 2019/10/31 10:07
Very good
Chat
by mariko_ar on 2019/01/09 06:21
No reply through the chat apparently there were issues to connect well though my app is updated
Very bad interphase
by Medsubway on 2018/05/17 17:29
No one available on the chat service. Not worth it!
Useless app
by LipaGoAraMa on 2018/04/25 19:45
The worst app I have ever seen.
Worst in its kind
by RIPAssistCard on 2018/03/29 21:28
Confusing, full of unnecessary AD’s if your life is in danger this App will be the nail in the coffin. The time you take to get help you probably or more likely will be talking with St Peter. Shame on you Assist Card: Greedy and Irresponsible
App too confuse
by LMSOCIO on 2018/03/23 19:00
Too conuse this app.
Mala
by mdrmtz on 2017/09/15 16:42
Muy mala mi un teléfono para pedir ayuda, nada intuitiva
No conecta
by Gdsss123455 on 2017/07/05 13:44
No funciona su app, cuando uno ya pone todos sus datos de ASSISTCARD sale "Problemas de conexión" aunque esté usando mis propias megas.
Live chat
by Julian Robayo on 2016/05/27 15:15
The live chat used to work, after the last upgrade the feature stopped to do it. El chat en vivo solía funcionar, después de la última actualización dejó de hacerlo.
Excelente
by Lucas C. Marco on 2015/12/22 14:18
Buenisima!
Very fast and efficient
by Rmina2020 on 2019/10/31 10:07
Very good
The worst travel service I received
by Sergiop68 on 2020/10/26 15:56
When I need it, the company didn’t answer me, and now, I paid the more expensive plan that they have, and they don’t recognize neither one pandemic day. I spent more than 12 hundred dollars in their service for nothing. The worst experience ever. I’m reporting the company to the consumer defense office, they will must pay for their abuse. For my next year, I’ll take other company with better service. I don’t recommend them
Refund request
by eulhfeyihzsrybb on 2020/07/28 07:05
I’m supposed to start a refund request thru the app but every time I click on it I get a message saying it cannot process my request at this time. I have deleted and reinstalled app but can’t get it to work. Refund request has become a job in itself. App is useless.
Chat
by mariko_ar on 2019/01/09 06:21
No reply through the chat apparently there were issues to connect well though my app is updated
ASSISTANCE FOR AGUSTIN SANJUR Case #D7671Ee
by Chetontincito on 2020/02/17 20:35
Terrivle service... I habe an injured kneed with very little possibility to walk and cannot even get the pain killer to ease on the pain. Called Assit Crad and line is alwayss busy and the doctor who prescribed the meds has not sent the prescription to wallmart. I want a refund of the coverage I paid which I am not getting the service
Big headache
by R3NN4 on 2020/08/26 14:25
After ONE YEAR I am still not having my case completed - VERY disappointed with Assist Card and I will definitely not recommend it if you don’t want to be stressed for an year or more...
Worst in its kind
by RIPAssistCard on 2018/03/29 21:28
Confusing, full of unnecessary AD’s if your life is in danger this App will be the nail in the coffin. The time you take to get help you probably or more likely will be talking with St Peter. Shame on you Assist Card: Greedy and Irresponsible
Excelente
by Lucas C. Marco on 2015/12/22 14:18
Buenisima!
Reimbursed
by Singara3 on 2020/04/07 20:18
I have been trying to get my reimbursement for over two months , but it has been impossible. Seems like they don want to reimburse me . Have más de 2 meses que estoy pidiendo mi reembolso pero ha sido imposible . Parece que no me quieren reembolsar. Ya mande todos los documentos que me pedían .
Refund
by heidydoc on 2020/12/01 16:24
Is very confusing there is not clear steps to follow
Very bad interphase
by Medsubway on 2018/05/17 17:29
No one available on the chat service. Not worth it!
Useless app
by LipaGoAraMa on 2018/04/25 19:45
The worst app I have ever seen.
App too confuse
by LMSOCIO on 2018/03/23 19:00
Too conuse this app.
Mala
by mdrmtz on 2017/09/15 16:42
Muy mala mi un teléfono para pedir ayuda, nada intuitiva
Live chat
by Julian Robayo on 2016/05/27 15:15
The live chat used to work, after the last upgrade the feature stopped to do it. El chat en vivo solía funcionar, después de la última actualización dejó de hacerlo.
Complicada la app
by Pepa Borcoski on 2021/01/16 15:21
No obtengo respuestas a mi solicitud, no encuentro mi número de póliza
Worst company EVER
by Ing 200 on 2020/09/03 19:25
For a friend's 6 month trip to usa we paid 1,493. She ended up having leg pain, she was in her 80's so we were afraid it might be an embolism. She had an ultrasound, there was no embolism, just pain from varicose veins. Within a year we got bills for $65, $265, and the clincher: $2,511.21. After being given the run around for months, finally they said their medical staff determined this was a preexisting condition and would only pay $300. They are an absolute joke. We would have been better off without their lousy insurance and paying off the medical bills ourselves. $1,493 down the drain! Check out the complaints in BBB (F rating) and Yelp (all 1 stars).
No conecta
by Gdsss123455 on 2017/07/05 13:44
No funciona su app, cuando uno ya pone todos sus datos de ASSISTCARD sale "Problemas de conexión" aunque esté usando mis propias megas.
Rating Trends
0,0,0,0,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,1,0,0,0,0,1,0,0,0,1,0,0,0,1,1,1,0,1,0,0,0,0,0,0,2,0,0,0,0,0,0,0,1,0,1,0,0,1,0,0,0,0,0,0,1,0,1,1,0,0,2,2,0,0,0,0,1,0,0,0,1,0,0,1
All Versions
4.0
257 total
 5
184
 4
15
 3
14
 2
7
 1
37
Current Version (6.60)
4.0
253 total
 5
183
 4
15
 3
13
 2
7
 1
35
Version History
More...