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App name
Hotwire
Description
Get great deals on name-brand hotels and car rentals in hotspots around the world. Save up to 60% with Hot Rate Hotels and up to 50% with Hot Rate Cars. If you find a lower price within 24 hours of booking, we’ll match it and refund the difference. With the Hotwire App, you can: • Get mobile-only deals on hotels and cars • Book 4-star and boutique hotels from Hyatt, Four Seasons, Radisson and more • Shop below-agency rates on thousands of cars from Hertz, Enterprise, Avis and more • Check reservations, trip details and confirmation numbers on the go • Contact Customer Care 24 hours a day • Pair your iPhone with your Apple Watch for at-a-glance trip info
Amazing
by jc76mi on 2019/02/19 03:27
Best travel app ever.
Very good
by 30543 on 2019/02/18 15:31
Have a good hot rate
Hotwire
by henrydiva on 2019/02/18 11:36
Always get the best rate
Good prices, lousy app
by amun-re on 2019/02/18 06:34
Every time you leave the app, however briefly, it resets completely once you return to it, forcing you to start your search over from scratch. Extremely inconvenient when trying to juggle multiple tasks across different apps (which of course is common when arranging for travel). Closing all other apps, uninstalling/reinstalling, restarting phone, etc makes no difference.
Best deals in town best app
by NELLY CRACK DA DON on 2019/02/18 00:47
Nice deal on a suv Yukon 7 passenger they have the best deals in town
VERY DISSAPOINTED
by Edgar17rating on 2019/02/17 00:20
Firstly, I would like to say I have used this app multiple times and I had not had a issue until this last time I used it on 2/16/2019. I chose an area in the southwest of Austin considering I was coming from Houston, tx. When I booked and paid they gave me a hotel all the way in the northeast side in round rock, Texas!!! Like how does that happen! It was and extra 30mns up north from downtown where I was going. The hotel was horrible and it was not worth it. I ended up cancelling even though it says on here no refunds. Lost all my money but oh well. Will not be using this app again.
NU Rental Car
by BC$67 on 2019/02/16 04:48
Booked a Hotwire deal for a rental car. After landing at LAX no one heard of NU Rental so there was no shuttle available. Called the number provided with the confirmation. Absolutely, no help! They could not reach company on the phone. I ask for a refund, they said all deal are final... No Refunds, BUT could book another car over the phone! This HOTWIRE is a scam! Do yourself a favor and look elsewhere.
Love love love
by DavinD11 on 2019/02/14 19:51
You guys always have the best deals!!! Thank you
GB stay
by bjm1251 on 2019/02/14 15:29
Great price and EASY
Signing in has become ridiculous
by Ex Cityslicker in K of P, PA on 2019/02/14 03:33
I am fed up with trying to sign on to Hotwire on my smartphone and have gotten fed up on numerous occasions and went to Priceline.
Real fast
by squirrelYo on 2019/02/12 22:03
I like this app but how do I earn rewards?
Military mom
by Bc1723 on 2019/02/11 12:38
I would not recommend ANYONE military affiliated use Hotwire!!!! My son has been deployed serving our country for 8 months and I had booked through Hotwire to be at the base when his ship returned since I am a special ed aide my funds are very low. His ship got extended a month on deployment so I tried to change the date of my stay NOT a refund....all I wanted was to change dates because it was nothing anyone could have known would happen when they got extended. I tried numerous times speaking with Hotwire and they would not budge!!!! These people are not military friendly whatsoever they do not care!!!! Giving them one star was even to high for a recommendation!
Basically, theft.
by Jeffry H on 2019/02/11 08:18
Terrible customer care.
Login failure
by PremiumGuide on 2019/02/07 18:36
Login doesn't work with facebook or regular login. My profile isn't save, neither are my trips. practically useless.
Hotwire rip-off!
by Sheinels on 2019/02/06 19:24
I booked a car rental through Hotwire yesterday, the price went down $140.00 today, is was also through Hotwire but they refused to give me the lower rate or cancel my purchase. I strongly recommend that you DON’T ever use HOTWIRE it is a big rip-off. I will never use this company again !!!!!
Please do not download app
by bjn1990 on 2019/02/01 21:47
I tried to book a room with this app but instead they took my money and I’m having a problem with them refunding me my money do not book with Hotwire this is the second time that this has happened to me
Best deals I’ve found
by Siberian Tigger on 2019/01/31 19:04
Hotwire is my go-to app for hotel deals. More than any of the other big name hotel sites I’ve tried, Hotwire consistently has the best deals.
No real option provided
by SharonGomezPR on 2019/01/28 07:54
I booked a hotel due to a delayed flight after at 12:30 am 28th of January. The flight was delayed until 6:10 am the airline would not cover hotel expenses but I still need to sleep to be able to function on a Monday to go to work. Booked The Hard Rock Seminole, where I was told is sold out and that they can’t check me in at 1:00 am and she mentioned various times that she couldn’t do much because I booked through a 3rd party meaning HOTWIRE. So there’s no real benefit to booked through Hotwire because you are not treated like a client they want to help. I needed to sleep the few hours left to pay an Uber AGAIN to catch a flight that was delayed so instead I’m here writing my first EVER bad review to a company, I have been working 3 weeks in a row and I pay for a room that is not available and I’m Just wondering around the Hard Rock Seminole, I was told if I get a players card that I might get a chance of getting a room, so if that was even possible what wasn’t there a room for me from 1:00 am until 4:30 am that I have to head back to the airport o make it to the flight in time.
Have Microwave and up date charging ports
by i want to thank yahoo on 2019/01/27 11:58
They need to have microwave available in all rooms. They need to at least install charging ports compatible with USB ports that one can plug phone onto directly.
Don’t ever book Hotwire
by double007girl on 2019/01/25 14:03
I booked airlines and 2 night stay the airline confirmation was never provided and I could not get checked in time because Hotwire does not answer the phone lines without a long wait also since I could not catch my flight they said they arranged for hotel late arrival but when I arrived the hotel said they see my reservation but sold my room and they were sold out and could not check Me in. This was 8 months ago and I am still fighting to get the money I paid for the 2 nights hotel stay I never received.
18 year user
by Vidathedj on 2019/01/24 17:50
Hotwire has greatly improved the quality of my life. I’ve been an avid, loyal customer for many years and love it. Really spoiled on car rental rates and hotels. Thanks for everything.
Best last minute RATE EVER
by sue Louard on 2019/01/23 14:46
I called a few rental car places they were charging me between 15-20 dollars more than Hotwire! No need to search around
Always the best rate by far!
by cvollbracht on 2019/01/20 01:57
I started using Hotwire 9 years ago, and I can’t recall being able to find a better hotel rate else where. The app is amazing, it allows to make a reservation in a few clicks when I need a reservation quickly.
Nice job
by ksl2121 on 2019/01/18 15:46
It’s Great Thanks
No savings
by zmnbvcxzlkjhgfdsaooiuyrewqqq on 2019/01/13 23:09
Hotwire indicated rate was 50% off but hotels direct price was only a dollar more than hot wires price
DONT DO IT
by Mayra93 on 2019/01/11 17:49
Don’t book with them!! Customer service is useless. They don’t know what they’re doing. There’s hidden fees up the butt but everything’s non refundable so you’re ultimately stuck. Worst experience. Stick with hotels.com or book directly. You’ll save yourself tons of frustration
My Favorite APP
by Faethchick on 2019/01/11 11:36
The best travel app available! I love earning free nights and the customer service Dept is always so helpful.
Mostly good service
by Wellrope on 2019/01/10 04:56
I’ve used Hotwire several years and have rarely been disappointed. Most of my usage is booking some weekend hotels. We have been very frustrated that recently Hotwire combined the downtown area and the 7th Street District in Fort Worth. I’ve mostly stopped using Hotwire when we desire to go to downtown Fort Worth on the weekends because we risk not being near the areas we prefer. We like both of those areas, but it is too spread out to enjoy if the hotel is in the 7th St. District, but our entertainment that weekend is downtown.
Wait until the customer service
by CornfieldStudent on 2019/01/07 02:08
Experience at first was fine, until they over charged a booking and refused to refund after contacting customer service multiple times with prove. The price match policy is a lie. Will definitely avoid to use in the future.
Use caution
by medic134 on 2019/01/06 00:26
While I normally love using Hotwire I would avoid the app and read every little thing. Booked a hotel with 2 rooms but the app and website is not clear when it asked you how many people would be staying. It’s total not per room like most apps and websites. I’m now stuck with 2 rooms for 6 people (total) and they’re giving me two king beds. Buyer beware.
Palace Hotel
by No Way a 4 Star. on 2019/01/03 01:48
As warren Harding actually died on the eighth floor here, the location of the hotel had died as well. It is outside the tourist protection zone and is riddled with homeless. The walk smells at this hotel. Nickel and dimes too. $72 for parking, $18 to watch a movie, and $15 for internet.
Good, but could be much better
by Efbrazil on 2018/12/30 17:16
Two Things the app really needs: - To remember search filters for easy reuse. As is you need to search, wait, then refine your search. - The ability to cast a larger net on dates and locations when searching, so you can find the best deal.
Poor Customer Service
by FL Erin on 2018/12/30 15:57
Awful customer service from Mary Anne and her supervisor, Nancy. Hotwire overbooked a hotel in West Palm Beach, and REFUSED to help us find another hotel at midnight, after a long day of traveling. Only offered “25 dollar HotCash” to make up for their mistake. Pathetic.
Prices are often higher than at hotels themselves
by Maax3739373 on 2018/12/30 13:47
Also, not really pertaining to the app itself, but beware of double charged as the hotel may try to charge you for the stay as well. And their site is buggy as hell, you can’t leave a review there. So here you go.
Untrusted rental services ref
by AB@hotwire on 2018/12/27 22:59
You guys suggest advantage, which has the worst customer services and they are always waiting opportunity to eat customer money. That’s the reason I gave you guys 2 stars.
Hotwire customer care terrible
by Pointless games on 2018/12/27 01:38
Booked a hot deal and my card was charged. I was then brought to a screen that said an error occurred and that deal was no longer available. So I had a full trip charged to my card and Hotwire customer care refused to do anything except lay the blame on my credit card company and me. Took 4 days for the credit to be available on my card again. Their customer care department is a third party company out of Malaysia that refuses to give you information on how to contact Hotwire corporate offices after they ultimately refuse to help you. Stay away from Hotwire. They’ll cause your money to be caught in limbo while you watch hotel prices get higher by the day waiting for it to be freed back to available credit. I booked my room directly through Hampton Inn, the hotel Hotwire suggested I’d get with the hot deal and they were more sympathetic to my problem than Hotwire was and provided the same rate. Do yourself a favor and book directly through the hotel. Many times they’ll honor prices found on apps like Hotwire. Avoid Hotwire, Expedia and Priceline. They’re all the same company who doesn’t care about you. Just a middleman trying to carve a slice of something they don’t deserve.
Worst customer service!
by fggddasvhds on 2018/12/23 15:44
I’ve never experienced such horrible customer service. I called about an error in billing, and they were totally unhelpful& seemed unable/ unauthorized to refer the issue to a more senior staff person who could resolve the issue. It was/is mind boggling.
Worst Customer Service Ever!
by josh - tampa on 2018/12/23 05:05
DO NOT GET CAR RENTALS HERE!!! I was told that the fine print had restricted milage when i went to pick up at ACE car rental. HOTWIRE refused to make it right or refund my money. I have filed credit fraud with visa against the charges. The worse customer service i have ever had in my life.
Verification process
by rgryxrrtfgtz on 2018/12/21 19:25
The verification process is ridiculous! I can never select the correct images. Please change my verification process!
AFC
by AFC WORLD OUTREACH on 2018/12/21 03:04
One of my favorite hotels. Surrounded by restaurants and stores.
Best Prices
by rodbigdog on 2018/12/16 05:23
I always find the best Prices with HotWire!
Vê careful! horrible search system
by traveeleer on 2018/12/15 16:08
Be careful with the search system of this application! runs the risk of sending you far away from where you are. I was at a loss as I needed a hotel right next to the airport. I chose the location "fco airport" and they sent me to a hotel 15km from the airport in the "lido di ostia" region. if I put as the main filter the distance from the airport means that I need it to be as close as possible, since I had to have a few hours. as it was late it had no transport and had to sleep at the airport. total nonsense! and I still have to pay for the system error. as I was not compensated for the error, I will make this critic on the internet about this absurd error and the treatment policy of the clients of this "company"
this is now only a scam
by ts11052018 on 2018/12/13 20:37
I feel the same as above, now. I was charged including tax $151 per night when regular price at same hotel was $89 per night and through Priceline or orbitz it was even cheaper. On top of that they listed the Crown Plaza in New Orleans as parking $42, I was charged $211 for parking and I didn’t even park there- I have a parking ticket from across the street to prove I did not park there then.
Hot Rate is not even lukewarm!
by MacAtak80 on 2018/12/11 13:17
I used to be an avid user of Hotwire and it’s app but I found out that their “Hot Rate” is only an illusion. And their low price guarantee is a sham. I found the same hotel on booking.com for cheaper. And they wouldn’t refund me the difference after their customer service rep told me to send in a screenshot of the price. Two days later they told me they couldn’t match the price because there was no dates on the screenshot and there were no taxes and fees listed (guess they couldn’t deduce that the total cost minus the rate was most likely taxes and fees!).
Great Deals
by terpe09 on 2018/12/07 02:18
Hotwire is one of the best hotel sites with the best deals I’ve ever been on. I highly recommend this over any other site.
This is my Go-To App when booking Hotels!!!
by zachattach2309 on 2018/12/06 16:09
I really love Hotwire when booking a hotel room. It’s the cheapest, most convenient third-parTy app out there. Even better than Priceline! Love it!!!!!
Convenient!!!!
by awesome 1222 on 2018/12/06 14:26
Love this app
Great hotels at discounted prices
by travelogg on 2018/12/04 20:43
I have used Hotwire.com and the app for years. I always get great hotels for discounted prices in good areas to the attractions I visit.
Fake Star Ratings
by 355912225 on 2018/12/03 01:20
Filtered by 4 and 5 star hotels only and was booked into a 3 star hotel. When I called to ask why the customer service agent told me that they simply have their own ratings system. The “savings” by booking with them was non existent and I could have gotten the same rate just booking through the hotel. Will never use this service again and will be sure to make sure no one I know does either.
Best Deals Hands Down
by lg11788 on 2018/12/01 15:08
A lot of other sites try to do what Hotwire does, but Hotwire consistently has better prices everywhere I want to go! Book 4 stars with 80%+ recommend scores and you will be happy too!
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Not cheaper than other booking services
by iryna111 on 2018/11/28 15:59
Highly disappointed, booked a hotel via Hotwire, was supposed to be 20-30% cheaper, after they reviled the name of my hotel, I checked with other booking services, turned out, it’s $15 more than you can book via TripAdvisor.
Love the app
by Yass_hammy on 2018/11/28 00:35
But how come we don’t have the options to choose flights on here like we would online?
Greenview Hotel in Miami
by daresendiz on 2018/11/27 19:20
It is not like it looks in the picture it is extremely small and ugly it should be one star instead of 3.5 the mattresses are just elastics you can injure your back and it is over price Do not stay there I will never recommend either. Front desk it can be empty for a long time and you are just there waiting for someone to show up, the light in the closet n ver turn off I let them know and never did anything about it
No flights?!?
by magiclasts on 2018/11/23 21:47
Why???????
Not Refundable
by Zireko on 2018/11/23 03:06
I am telling everyone if you made a mistake about date time and everything you have to understand you will get nothing back even cost you 2500$. Worst stupid customer service if you don’t change if you don’t refund if you don’t do anything why do you have a customer service why???? You put a voice record tell everybody **if you paid got middle of the finger**
Incorrect hotel information
by smodi391 on 2018/11/22 22:42
It was mentioned free parking but I had to pay 40 bucks for overnight parking. No Hotwire support as well.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Be careful with this app are not trust.
by wii lii on 2018/11/15 17:58
much care is fraud the offers are not real or the rate offered by the hotels. Not offer a star rates correct.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Car rental with hidden details
by Eleonor's on 2018/11/13 22:15
We are highly disappointed with this device. The customer service did not provide us with any acceptable solutions.
Avoid using Hotwire!!!
by Yodle_odler on 2018/11/12 14:57
The hotel they chose was much lower star rating than they claim. I called their customer service immediately after booking and they refused to switch hotels or refund my money. Horrible service. There are hundreds of companies like Hotwire. Go use one of them. We didn’t stay in the hotel and they still refused a refund. Pathetic service.
Tracking
by Norman$ on 2018/11/11 23:27
Love that Hotwire tracks all my airline tickets and reservations so I don’t have to remember what airline I made reservations with
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Hotel
by Rack Men on 2018/11/10 00:06
Love it
Hotwire Airfares
by (Fast Eddie77) on 2018/11/09 02:22
This App is very good for finding reasonable airfare rates for both domestic and foreign flights!! Check here when doing your homework for the best flight prices!!
Stay away from this company
by Sarailise on 2018/11/08 23:47
They are complete crap. Their customer service does nothing. If you add trip cancellation insurance it doesn’t actually work. You can’t get our trip cancelled so you just end up blowing 100’s of dollars. One of the worst experiences I have ever had. DO NOT USE!!
Wildly inaccurate hotel descriptions
by RoadtrippingPatrickBateman on 2018/11/07 04:38
You’ll only get what is described half the time. More often than not you’re playing hotel roulette where the hotel you’re assigned will be an overpriced dumpster fire that is not even in the area that the app claims, is under construction, or lacks basic amenities that were promised upon booking.
The best
by Marifer0405 on 2018/11/05 00:12
I like this app a lot.
Hot wire the best
by Rich Jay Jr on 2018/11/04 17:24
Reliable and I have stayed in phenomenal places I never, otherwise would have. It’s the BIG difference between staying And enjoying 😍
Buyer beware
by 1234567Bri on 2018/10/31 20:06
I paid $20 more to stay at a 4.5 star hotel, & ended up at the very hotel Hotwire listed as a 4-star hotel, for $20 less. I called Hotwire, which proved worthless. Good luck ever getting money back from Hotwire. They are a dishonest company, with no regard for customer service.
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Easiest service
by Otis Oxnard on 2018/10/27 07:30
We used Hotwire for many of our reservations in Europe and it was so easy each time.
Reliability
by TexasMSKUS on 2018/10/26 19:02
I’ve been using this app for over five years and have always gotten the best deal in a car rental as well as easy payment.
Identity Theft —not help, no clue
by T.spun_86 on 2018/10/24 00:20
Someone created account in my name and my card was charged for a 2 night stay at a hotel in the next town over. I called spoke with supervisor who insisted I stayed at hotel because that what the computer said. I asked that the account be closed and for a refund. She said to contact my credit card and dispute the transaction. No problem. In Progress. If you have to call CS, you will be frustrated. Be prepared.
Too many fees
by hotwire junkie on 2018/10/20 15:53
I use Them a lot but too many fees!!!
The best deals are on Hotwire
by longvcde on 2018/10/20 01:52
Love Hotwire deals
Going down hill, rapidly.
by Boycie702 on 2018/10/18 22:36
Used to be great value. Now the savings are minimal-to-zero as the “Hotwire fees” are added on to the displayed cheap price. You can now get cheaper deals at named locations through other sites/apps rather than risking a blind bid. Same, I’ve used this since 2008 but I seldom end up buying through Hotwire now.
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Perfecto
by daniromerop on 2018/10/17 04:36
He utilizado 3 veces y me ha ido de maravilla
My go to discount hotel resource
by TheRealBrianGomeZ on 2018/10/16 15:59
Hotwire.com Surely is my number one booking site for hotels. I almost exclusively use their hot rate deals and out of countless bookings I’ve had maybe one or two bad experiences all of which were rectified immediately by the fantastic Customer support team. They truly are a five-star Resource in my opinion however I am Giving them four stars due to their lack of any loyalty program or rewards program. Yes at the end of the day their phenomenal rate Is the reward however their competitors Seem to be able to incentivize their particular markets and demographics leading me to question how we as individual consumers are valued or not valued within their companies structure. There has been numerous situations where I have booked a higher-priced room with a Hotwire competitor for The simple fact – that purchase would get me one step closer to a particular incentive or Tier or achieve some level of recognition – with hotwire.com I have no opportunity to achieve. I have spent thousands upon thousands of dollars with Hotwire.com it would be nice to receive some type of Perk or recognition for My continued patronage.
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
Bad hotel extended stay america in anaheim
by Nickel150 on 2018/10/12 02:26
I made the mistake of doing hotwires fire deals not knowing what hotel I was going to get for a disneyland trip and ended up getting a trashy hotel. The hotel itself was rundown, had fluids and trash on the elevator floor, and the hallways looked rundown and hadn’t been vacuumed in ages. The hotel room I got had a funky smoke smell, had white residue on the counters and tables, I found a lighter and broken glass in one of the kitchen drawers, and there was a blood stain in the tub and a dry blood stain on the outside of the bathroom. I had my little sister with me and we felt unsafe and disgusted with the hotel and left after complaining to the front desk because they didn’t have housekeeping all they were willing to do was come up themselves and sanitize the bathroom and wall. I called hotwire and was told I could either get a refund or give me another fire deal and potentially put me in the same situation so I took the refund and ended up finding a more expensive hotel last minute without hotwires help. 1. Hotwire needs to investigate these hotels and make sure they are habitable to stay in for their customers especially if they are doing deals on them 2. They need to be willing to help their customers more if they get into situations like this cause I was basically left to fend for myself because I didn’t want to risk getting another horrible hotel. After this experience, I don’t want to book through hotwire again unless they really do some improvements to the hotels they provide.
Works as advertised
by tuxedo58 on 2018/10/11 20:22
All of my reservations are in place and trips completed as planned and booked.
Cancellation
by Djcurlyses on 2018/10/10 21:59
They didn’t mentioned any about cancellation and after I paid for it. They said no cancellation after the fact I paid. Stop paying for Hotwire from now on.
AVOID AT ALL COSTS
by Mcberko on 2018/10/10 04:18
This app is a rip off. Do your due diligence before booking here. Google hotwire and read the reviews. It could save your trip. Book directly with the hotel after checking with expedia, priceline or kayak.
Well done
by Fun size805 on 2018/10/08 03:53
Effortless, efficient and cost effective that’s what’s up.
Great deals here!
by Kianakidd on 2018/10/07 15:57
Thanks Hotwire, I’ve been using hut services for years and have never been disappointed
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Chat Feature
by Mattieeeemattmatthew on 2018/10/05 17:47
Chat feature freezes over and over when trying to connect to a chat representative. Couldn’t get the help I needed.
Best deals
by Notamy on 2018/10/01 23:41
I am careful to be selective with the filters and I have always been completely satisfied with everything I have purchased.
Umm... No no nope
by Bipitybop72 on 2018/10/01 04:01
Please book with someone whose apps really work. Someone whose websites work. Someone whose tested everything before you head off into another country to hope your stay is confirmed
Book!
by Leo_Torres on 2018/09/21 04:50
Great deals , never been disappointed!
Best Hotel site by far
by in the crease 95 on 2018/09/17 23:48
Always my first place to find a great place at a great price.
Stay away
by Hehvdhsuens on 2018/09/15 18:05
I booked a hotel through them only to get to the hotel and find out they were full and could not accommodate my stay. Spoke with 3 very rude people at Hotwire and their solution was that they would find me another hotel and pay the difference but I had to pay upfront! That is NOT a solution for me to pay twice for their mistake and wait for maybe a refund. Currently filing a lawsuit for damages and I have yet to be reimbursed.
Better be ready to book instantly
by oyftjsutshfZngxj on 2018/09/13 17:42
Because if you take 5 minutes to book the deal is gone and once they know what you are looking for they jack up the price!!! Avoid this app
No refund for a rental car
by Nanette28 on 2018/09/12 17:12
Even though we prepaid for a rental car (SUV) to go to a wedding in North Carolina and then a HURRICANE threatens, Hotwire would not do anything for us. I ASKED NOT FOR A REFUND BUT JUST HOTWIRE CREDIT. Still no because it was non refundable. However I booked our hotel thru hotels.com and called them and even though we had prepaid and selected the cheaper non refundable rate, we got a FULL REFUND.. Obviously Hotwire does not care about personal issues due to a hurricane and evacuations of North Carolina.
Boudjemai
by the bouj on 2018/09/12 08:54
Awesome
Hotwire customer care terrible
by Pointless games on 2018/12/27 01:38
Booked a hot deal and my card was charged. I was then brought to a screen that said an error occurred and that deal was no longer available. So I had a full trip charged to my card and Hotwire customer care refused to do anything except lay the blame on my credit card company and me. Took 4 days for the credit to be available on my card again. Their customer care department is a third party company out of Malaysia that refuses to give you information on how to contact Hotwire corporate offices after they ultimately refuse to help you. Stay away from Hotwire. They’ll cause your money to be caught in limbo while you watch hotel prices get higher by the day waiting for it to be freed back to available credit. I booked my room directly through Hampton Inn, the hotel Hotwire suggested I’d get with the hot deal and they were more sympathetic to my problem than Hotwire was and provided the same rate. Do yourself a favor and book directly through the hotel. Many times they’ll honor prices found on apps like Hotwire. Avoid Hotwire, Expedia and Priceline. They’re all the same company who doesn’t care about you. Just a middleman trying to carve a slice of something they don’t deserve.
Horrible customer service!!
by shawvols on 2017/12/07 05:08
I tried to book a room 2.5 hours away from home for the same night, but received an error saying that the deal was gone. I checked with my credit card company, and a $167 pending payment was showing from Hotwire. I called Hotwire to find out if I had a reservation, and was told me that I didn’t. I talked to 3 people in hopes that they could assist me in getting a room for the night. They kept telling me that they didn’t have a room similar to the room I tried to book. I requested that they release my pending charges, and was told it could take up to 24 hours. At this point, I had been on the phone with Hotwire for over an hour, and it was too late to make the trip. After insisting to talk to a supervisor, I finally got someone to help me resolve the pending charges. Hotwire never apologized, and did nothing to make the situation right.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Won’t even switch hotels when you’re in danger
by Lil Wonder on 2018/04/08 20:48
Last year I used Hotwire and I got booked at a Hotel that I was previously booked at through Hotwire in another year and which I felt very unsafe. When I called to see if I could switch hotels and explained to them that the previous year I had an incident happened to me where I was assaulted at that hotel, they refused to change me into another hotel and told me that all bookings were final. It took me two hours to finally get them to at least change my Hotel as they would not give me a refund. I gave them another chance and I am really angry that I did. This year, I wanted to book a hotel and after entering in a different credit card information for whatever reason it booked a different listed hotel that I did not want to stay at. When I called to rectify The situation they would not do anything about it. I never write reviews and I really hope that no one ever uses this service ever they’re awful.
Terrible app for a terrible company
by Dmpyle on 2017/10/03 04:41
This app and the company behind it are horrible and you can save yourself a lot of pain by avoiding them both. I was trying to book a hotel for the following week and noticed that the app kept changing my dates to the current day every time I refreshed the search. Finally booked one and thought I was good to go. When I arrive at the hotel they have no idea who I am and it turns out the app booked the hotel for the same night I booked it. Then the hotel says someone checked in and used the reservation. I called Hotwire and they said since it’s a “HotRate” deal there are absolutely no refunds or changes, which apparently includes their system screwing up. So now I payed for someone else’s hotel room last week and had to get a last minute room at full price when I arrived totaling over $700 for what ended up being a 7 hour stay in the hotel. I will never use anything with the Hotwire name again
Not accurate description of hotel
by vee562 on 2018/06/19 06:02
I booked a hotel and one of my main filters was a hotel with a pool. I chose the hotel but upon arrival noticed construction going on at the hotel near the pool. I then ask the receptionist and she says it will be opened the next day, FOR SURE. The next day, the new girl now working the front desk, says the pool will be opened after 5. Again I let it go because our reservations were for a few days and we would have time to hang out by the pool once it opened. I return to the hotel later that same day with my two children and husband to see posted signs saying the pool will not be opened til renovations are completed. I was very disappointed with Hotwire for not letting me know this hotels pool would be out of service and then the hotel, Comfort suites Odessa, for giving me the run around. Very inconvenient and upsetting. I work hard for my money and want what I pay for.
Badly run hotel riviera
by bad hotel riviera soutj beach on 2018/07/03 02:08
Hotel housekeeping was not consistent in cleaning the room and many days by 5 pm had to call down before the came to clean. Days that didn’t clean dishes leave coffee pods left sand in the shower etc. secondly we lost power 3 times and twice in one day and was unable to work and one night had to move to a different room. The second time we waited over one hour for the main fence guy from another property of there’s to come an couldn’t even find the power box we had to go switch it back on. After the third time this happened we asked them to in some way for spoiled food in fridge plus all the other inconveniences plus one day not be able to work and losing work I asked for some sort of compensation and for 45 minutes attempted to reach something and hotel refuse to do anything for all the issues that we clearly there responsibility
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
No real option provided
by SharonGomezPR on 2019/01/28 07:54
I booked a hotel due to a delayed flight after at 12:30 am 28th of January. The flight was delayed until 6:10 am the airline would not cover hotel expenses but I still need to sleep to be able to function on a Monday to go to work. Booked The Hard Rock Seminole, where I was told is sold out and that they can’t check me in at 1:00 am and she mentioned various times that she couldn’t do much because I booked through a 3rd party meaning HOTWIRE. So there’s no real benefit to booked through Hotwire because you are not treated like a client they want to help. I needed to sleep the few hours left to pay an Uber AGAIN to catch a flight that was delayed so instead I’m here writing my first EVER bad review to a company, I have been working 3 weeks in a row and I pay for a room that is not available and I’m Just wondering around the Hard Rock Seminole, I was told if I get a players card that I might get a chance of getting a room, so if that was even possible what wasn’t there a room for me from 1:00 am until 4:30 am that I have to head back to the airport o make it to the flight in time.
You lose all compensation when you book through them!
by Dan Loves Debbie on 2018/07/28 15:44
If there is a problem with the hotel Hotwire will only offer $25. No full refund even if they do something horrible. In my most recent case I saved $9 over booking the Comfort Inn Downtown in Chattanooga only to have the staff ignore our do not disturb sign and wake us early. Normally I would get a refund from Comfort Inn. 1 hour on the phone and texting with Hotwire and the best they can do is $25. This applies to thefts from your room and other losses also. Not acceptable!
Left me stranded
by Jnaumow on 2017/10/16 14:57
Booked a hot rate rental car and upon arrival the rental car company refused to honor the confirmed reservation. After calling Hotwire they kept me on hold for 30 minutes while they spoke with the car rental company. Hotwire’s response was that the company would not adjust, but Hotwire would make a special concession this time and refund my money. The agent acted like I should feel privileged that I would get a refund. No offer or willingness to find me an alternative rental with any of the handful of companies available at the airport where I was at. Needless to say I used a competitors website and was able to book a similar deal in 5 minutes and walk out with a car. Pathetic customer service and they will not see my business again.
Hotel ratings exaggerated
by Traveler with taste on 2018/02/13 01:29
I use this app a lot and although I appreciate the good deals. It seems like some of the hotels are rated with a higher star value than the actual hotel could be rated for. I have purchased some of their hot deals for a three star hotel that turned out to be barely better than a Motel 6. I Purchased a hot deal for a four-star hotel with 80% reviews to find out it’s on Sepulveda Boulevard and a best Western motel. I don’t know who is grading the stars, but in my book, there is no such thing as a four-star hotel on Sepulveda Boulevard. And of course, when you purchased the hotel, you do not know what hotel or where it is. And once you find out and see the room, there is no refund or cancellation or reducing your stay.
Vê careful! horrible search system
by traveeleer on 2018/12/15 16:08
Be careful with the search system of this application! runs the risk of sending you far away from where you are. I was at a loss as I needed a hotel right next to the airport. I chose the location "fco airport" and they sent me to a hotel 15km from the airport in the "lido di ostia" region. if I put as the main filter the distance from the airport means that I need it to be as close as possible, since I had to have a few hours. as it was late it had no transport and had to sleep at the airport. total nonsense! and I still have to pay for the system error. as I was not compensated for the error, I will make this critic on the internet about this absurd error and the treatment policy of the clients of this "company"
I like them! J.O.
by Sal-bug on 2018/04/17 16:25
I travel on business a lot and use Hotwire often especially on short notice. This app has worked for me 99% of the time. And if I ever ran into a problem with any stay a quick call to them and it was taken care of immediately no questions asked. I personally can't say a bad thing about this company. Using this app requires the ability to read between the lines and knowing the areas to hit on a great hotel. In other words if you have half a brain it's a great way to go.
Best rates - best hotels
by cra01004 on 2018/02/20 14:55
I’ve been using Hotwire for years - I’ve learned to book early to get the best deals and have stayed at hotels I otherwise wouldn’t afford. I have referred so many people to “my secret” to how I get my unbelievable deals and my wife brags about my ability to find 4 star hotels for 2 star prices. I now use it for my business travel and refuse to use our companies travel site because I save our company so much money. Thanks Hotwire!
voice over accessibility is poor again
by Lucky 10382 on 2018/03/14 20:14
The current version has very poor blind accessibility. On the search results page for hotels, all the tabs at the bottom of the page are unlabeled so I don’t know what I’m clicking. When I click on a hotel it doesn’t tell me which hotels I might be choosing from while invoice over mode and it doesn’t list the amenities in voice over mode. Travelocity doesn’t have these problems. I am a repeat customer of hotwire but there most likely going to lose my business on my upcoming vacation in two months because I can hardly use the app.
Military mom
by Bc1723 on 2019/02/11 12:38
I would not recommend ANYONE military affiliated use Hotwire!!!! My son has been deployed serving our country for 8 months and I had booked through Hotwire to be at the base when his ship returned since I am a special ed aide my funds are very low. His ship got extended a month on deployment so I tried to change the date of my stay NOT a refund....all I wanted was to change dates because it was nothing anyone could have known would happen when they got extended. I tried numerous times speaking with Hotwire and they would not budge!!!! These people are not military friendly whatsoever they do not care!!!! Giving them one star was even to high for a recommendation!
Horrible Service
by Cdp14 on 2018/05/28 15:36
Every time I rent a car in my area, I get to the rental car agency and they don't have a car readily available. Three times I had to wait 2 hours to get a car which made me miss my nephews communion!! Another time I got to the counter and was refused a rental because I am a local resident and did not have car insurance! Seriously??!! Isn't that the purpose of renting a car?! i ended up having to rent another car from a different company & lost my money because I prepaid with hotwire for a car rental. When I called I was told they could not refund me even thouhh I had the receipt for the new rental. Unethical & poor customer service!
Mostly good service
by Wellrope on 2019/01/10 04:56
I’ve used Hotwire several years and have rarely been disappointed. Most of my usage is booking some weekend hotels. We have been very frustrated that recently Hotwire combined the downtown area and the 7th Street District in Fort Worth. I’ve mostly stopped using Hotwire when we desire to go to downtown Fort Worth on the weekends because we risk not being near the areas we prefer. We like both of those areas, but it is too spread out to enjoy if the hotel is in the 7th St. District, but our entertainment that weekend is downtown.
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
Crossing my fingers
by J Garoppolo on 2018/05/21 16:52
I was searching for hotel in Glendale with the swimming pool to be exact. I found one that was adjacent to a very nice mall. It was everything I wanted a nice neighborhood swimming pool and free breakfast free parking all the amenities I wanted The price was a little high for me so I kept searching. I clicked on one that allows Hotwire to choose a hotel for me. The price was right so I CROSSED my fingers and booked the room in hopes that they would book the hotel that I passed up earlier with all the amenities I wanted. AND WOW! IT WAS AWESOME!YES! I was extremely happy. I was going to stay in the place I hoped for and the price I was aiming for.😎 The first time crossing my fingers ever worked for me. Hope it works for all of you too Take care Drive safe God Bless
Overall best deals
by Marty Mich on 2018/07/22 18:54
I typically look for deals the evening I want to stay (unless there is some big event) sorted by price low to high and choose the best I can with 70% or higher rating. I’ve had some great deals. The very beat have been when I’m traveling in the off season. I haven’t found a better easier system for saving. Car rentals have been good too.
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Car rental desks don’t accept accountability for Hotwire.
by 1972olds on 2018/02/01 15:42
I view Hotwire as acting for, say, Alamo. They view Hotwire as my agent. So if there’s a miscue in derails between Alamo and Hotwire, I expect them to work it out between themselves. They are in the car been a business, not me. But some car rental companies leave you hanging and tell you to call Hotwire, even though it’s a problem in their relationship, not my relationship with Hotwire.
Hotwire is Awesome
by Tm4freedom on 2018/09/09 17:45
I’ve been using Hotwire for years and have saved thousands of dollars on hotel rates. I’ve never been disappointed, but it does require a little homework on the users part... i.e. have a general idea of where you want to stay in a city, read the amenities section carefully so you know whether your getting free parking, etc.
Good but could use more features
by malikb5055 on 2018/07/27 03:13
Great app, but I still prefer kayak because it keeps track of everything like my flights, flight miles, places I traveled, how many cities I’ve been to, and syncs automatically. It would be awesome if these features were added to Hotwire so I could use it as my main travel app.
This is not a 2 1/2 star hotel
by dadenso on 2018/07/18 02:26
I am having to get a another hotel tonight because I was mislead by Hotwire. I stayed at 1 hotel down the road last night that is rated 2 1/2 stars by hotwire. Tonight I book a 2 1/2 star hotel listed as a hotwire “hot deal” and this place is a straight up dump. This is a motel for construction workers, no offense thats my biz too, but I’m on a family vacation and I have small kids with me. This is not even worth comparing the 2 places, this is straight up being mislead by Hotwire. I would love to walk both properties with a hotwire rep and see if they can compare the 2.
Great way to save on hotels
by olawet on 2017/10/01 10:52
I use Hotwire all the time for hotel bookings. On the average it saves me approximately 30% if I book on the day of arrival. The fact that you don't know the name of the hotel until after booking is totally ok as you know the rating and the filters allow you to choose fairly precise location.
Perfect Travel App
by BeardedNick on 2018/05/10 22:57
Perfect for booking a great room at a fraction of the price - on the fly! I have literally landed in a city (Chicago, Minneapolis, Philly, D.C. etc) driven into town for lunch or dinner and while waiting for the delivery of my entree - jumped on phone, pulled up the HOTWIRE APP & booked my room in less than five minutes. Yes, FIVE minutes or less! Yep, it’s that easy: while selecting your meal, select your room! ❤️ Hotwire!
Don’t ever book Hotwire
by double007girl on 2019/01/25 14:03
I booked airlines and 2 night stay the airline confirmation was never provided and I could not get checked in time because Hotwire does not answer the phone lines without a long wait also since I could not catch my flight they said they arranged for hotel late arrival but when I arrived the hotel said they see my reservation but sold my room and they were sold out and could not check Me in. This was 8 months ago and I am still fighting to get the money I paid for the 2 nights hotel stay I never received.
Experienced User
by Hierge on 2017/11/04 13:56
We only use Hotwire to book rooms. Occasionally we end up in mediocre properties but on most occasions we get awesome rooms. Depends on the market. In Fairfax VA there are 4 star hotels available for the price of motels. The only reason this isn’t five star is customer service which isn’t good. Promised me a coupon for $25 after dropping a reservation. Nothing. I’d rate customer service a two.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Best and easiest booking for cars no matter where you are!
by Subway surfer awesome person on 2018/08/09 22:12
Always easy and fast booking! Been using hotwire for cars for over 7 years and I have been great full to get lowest pricing and price comparison in one easy app! Absolutely the only way I book a car rental while traveling! Hotel is ok. Love this app though! So easy!
this is now only a scam
by ts11052018 on 2018/12/13 20:37
I feel the same as above, now. I was charged including tax $151 per night when regular price at same hotel was $89 per night and through Priceline or orbitz it was even cheaper. On top of that they listed the Crown Plaza in New Orleans as parking $42, I was charged $211 for parking and I didn’t even park there- I have a parking ticket from across the street to prove I did not park there then.
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Great prices in a solid app.
by Amorrisson on 2018/04/25 16:06
I use Hotwire for my last minute hotel needs. I always jump on and am able to find incredibly low prices almost instantly and usually where I want to be! I would highly suggest this to others in need of well priced hotel rooms.
We love Hotwire <3
by Travelislife Forlife on 2018/06/22 04:21
I always research the heck out of travel options to find the best deals and a nice experience... and hotwire wins, hands down, in making my research efficient and successful. The success of Hotwire’s system is due to the “recommendation percentage” from previous customers... it’s not failed me yet. So rate your stay! :)
DO NOT USE IT
by Fiffjddjhfhjh on 2017/10/20 14:46
I booked hotel on 20th October at 1am in morning when I was done with work in Nj . When I came to hotel around 3am hotel receptionist told me reservation is for 20th October but starts at 3pm🤔. So I lost night sleeping in car a I am tired at work because Of Hotwire . When you call hotel and ask to go in today it means now , not in 13 hours , this application is not serious tool for booking hotel , if you need some serious booking without mastaike you should call hotel and book it . Never again this stupid unusable aplication
Best app ever! Best deals ever!
by PK Chicago on 2018/04/25 17:23
I’ve used HotWire a ton and have only had one disappointment albeit in a tough market. I generally select 4 star hotels with 90% approval rate that have some Hotwire reviews attached to them. Keep up the good work but please please please be careful to be extra strict with star ratings and feedback about “bad” hotels.
Super!
by tdeddy on 2018/01/04 16:52
If you travel regularly, this is the app for you. It does a spectacular job consolidating searches and pressente them in clear and concise options. Love this app and you will too. Although, they need to work a bit on their login protocol. It sometimes does not recognize active credentials.
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Good prices, lousy app
by amun-re on 2019/02/18 06:34
Every time you leave the app, however briefly, it resets completely once you return to it, forcing you to start your search over from scratch. Extremely inconvenient when trying to juggle multiple tasks across different apps (which of course is common when arranging for travel). Closing all other apps, uninstalling/reinstalling, restarting phone, etc makes no difference.
Always the best rate by far!
by cvollbracht on 2019/01/20 01:57
I started using Hotwire 9 years ago, and I can’t recall being able to find a better hotel rate else where. The app is amazing, it allows to make a reservation in a few clicks when I need a reservation quickly.
Poor user experience
by ernookum on 2018/03/02 08:10
Retrieving login information from an email is problematic and often results in error messages without an explanation as to the reason (very poor user experience) When I am using the same app from the same iOS device I shouldn’t have to go through such a difficult experience and create a new account each time...In short, other sites are much easier to use.
I didn’t recommend this app
by IamBlinjoe on 2018/09/01 10:15
So frustrating when I booked two hotels for my cousin. We were informed that the booking was canceled upon getting to the hotel. I had to call Hotwire Care and I was told my account and booking was flagged by their Risk department. I tried to reach the number given to me by their customer care, but it keep asking me to leave a voicemail which I did. Firstly, I didn’t receive any email or a phone call that will notify me that there’s issue with my account. This is a poor service Secondly, why would your risk department has a voicemail number and not a number people can reach and talk to a human? Thirdly, your customer care representative are rude. I have deleted your crab app and I have filed a dispute with my bank.
Terrible service
by Curtis9148 on 2018/08/04 15:38
Hotwire is good for booking a room with 1-2 people. Do not use this site for three or more in the room! It asks how many you have but do no trust it. Then when you do get to a hotel and find out they misbooked it try and call their customer service, what a joke 31 mins on hold then 26 mins on the phone with them and no resolve at all. We slept 3 in the bed and one on the tiny couch. In their defense the hotel customer service was even worse. It isn't worth saving $20.
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Very satisfied.
by Kennnnntron on 2018/02/17 17:45
Have used Hotwire for many years. Always have been happy with the results. Customer services have always been courteous and prompt. Will continue to use this app and recommend it to others.
Rating Trends
144,123,94,108,130,94,116,139,150,107,91,97,108,117,151,117,105,113,74,126,0,139,130,0,26236,139,127,92,109,134,94,97,70,128,145,161,168,117,109,92,92,124,132,141,113,110,99,128,116,0,0,323,89,132,115,0,228,106,144,93,0,0,0,1684,100,100,0,0,240,143,0,0,346,109,88,93,0,240,156,112,101,101,117,148,139,156,123,85,107,99
All Versions
5.0
60,234 total
 5
50,408
 4
7,056
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1,454
 2
333
 1
983
Current Version (11.13.0)
5.0
57,583 total
 5
48,382
 4
6,699
 3
1,417
 2
301
 1
784
Version History
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App name
Hotwire
Description
Get great deals on name-brand hotels and car rentals in hotspots around the world. Save up to 60% with Hot Rate Hotels and up to 50% with Hot Rate Cars. If you find a lower price within 24 hours of booking, we’ll match it and refund the difference. With the Hotwire App, you can: • Get mobile-only deals on hotels and cars • Book 4-star and boutique hotels from Hyatt, Four Seasons, Radisson and more • Shop below-agency rates on thousands of cars from Hertz, Enterprise, Avis and more • Check reservations, trip details and confirmation numbers on the go • Contact Customer Care 24 hours a day • Pair your iPhone with your Apple Watch for at-a-glance trip info
Amazing
by jc76mi on 2019/02/19 03:27
Best travel app ever.
Very good
by 30543 on 2019/02/18 15:31
Have a good hot rate
Hotwire
by henrydiva on 2019/02/18 11:36
Always get the best rate
Good prices, lousy app
by amun-re on 2019/02/18 06:34
Every time you leave the app, however briefly, it resets completely once you return to it, forcing you to start your search over from scratch. Extremely inconvenient when trying to juggle multiple tasks across different apps (which of course is common when arranging for travel). Closing all other apps, uninstalling/reinstalling, restarting phone, etc makes no difference.
Best deals in town best app
by NELLY CRACK DA DON on 2019/02/18 00:47
Nice deal on a suv Yukon 7 passenger they have the best deals in town
VERY DISSAPOINTED
by Edgar17rating on 2019/02/17 00:20
Firstly, I would like to say I have used this app multiple times and I had not had a issue until this last time I used it on 2/16/2019. I chose an area in the southwest of Austin considering I was coming from Houston, tx. When I booked and paid they gave me a hotel all the way in the northeast side in round rock, Texas!!! Like how does that happen! It was and extra 30mns up north from downtown where I was going. The hotel was horrible and it was not worth it. I ended up cancelling even though it says on here no refunds. Lost all my money but oh well. Will not be using this app again.
NU Rental Car
by BC$67 on 2019/02/16 04:48
Booked a Hotwire deal for a rental car. After landing at LAX no one heard of NU Rental so there was no shuttle available. Called the number provided with the confirmation. Absolutely, no help! They could not reach company on the phone. I ask for a refund, they said all deal are final... No Refunds, BUT could book another car over the phone! This HOTWIRE is a scam! Do yourself a favor and look elsewhere.
Love love love
by DavinD11 on 2019/02/14 19:51
You guys always have the best deals!!! Thank you
GB stay
by bjm1251 on 2019/02/14 15:29
Great price and EASY
Signing in has become ridiculous
by Ex Cityslicker in K of P, PA on 2019/02/14 03:33
I am fed up with trying to sign on to Hotwire on my smartphone and have gotten fed up on numerous occasions and went to Priceline.
Real fast
by squirrelYo on 2019/02/12 22:03
I like this app but how do I earn rewards?
Military mom
by Bc1723 on 2019/02/11 12:38
I would not recommend ANYONE military affiliated use Hotwire!!!! My son has been deployed serving our country for 8 months and I had booked through Hotwire to be at the base when his ship returned since I am a special ed aide my funds are very low. His ship got extended a month on deployment so I tried to change the date of my stay NOT a refund....all I wanted was to change dates because it was nothing anyone could have known would happen when they got extended. I tried numerous times speaking with Hotwire and they would not budge!!!! These people are not military friendly whatsoever they do not care!!!! Giving them one star was even to high for a recommendation!
Basically, theft.
by Jeffry H on 2019/02/11 08:18
Terrible customer care.
Login failure
by PremiumGuide on 2019/02/07 18:36
Login doesn't work with facebook or regular login. My profile isn't save, neither are my trips. practically useless.
Hotwire rip-off!
by Sheinels on 2019/02/06 19:24
I booked a car rental through Hotwire yesterday, the price went down $140.00 today, is was also through Hotwire but they refused to give me the lower rate or cancel my purchase. I strongly recommend that you DON’T ever use HOTWIRE it is a big rip-off. I will never use this company again !!!!!
Please do not download app
by bjn1990 on 2019/02/01 21:47
I tried to book a room with this app but instead they took my money and I’m having a problem with them refunding me my money do not book with Hotwire this is the second time that this has happened to me
Best deals I’ve found
by Siberian Tigger on 2019/01/31 19:04
Hotwire is my go-to app for hotel deals. More than any of the other big name hotel sites I’ve tried, Hotwire consistently has the best deals.
No real option provided
by SharonGomezPR on 2019/01/28 07:54
I booked a hotel due to a delayed flight after at 12:30 am 28th of January. The flight was delayed until 6:10 am the airline would not cover hotel expenses but I still need to sleep to be able to function on a Monday to go to work. Booked The Hard Rock Seminole, where I was told is sold out and that they can’t check me in at 1:00 am and she mentioned various times that she couldn’t do much because I booked through a 3rd party meaning HOTWIRE. So there’s no real benefit to booked through Hotwire because you are not treated like a client they want to help. I needed to sleep the few hours left to pay an Uber AGAIN to catch a flight that was delayed so instead I’m here writing my first EVER bad review to a company, I have been working 3 weeks in a row and I pay for a room that is not available and I’m Just wondering around the Hard Rock Seminole, I was told if I get a players card that I might get a chance of getting a room, so if that was even possible what wasn’t there a room for me from 1:00 am until 4:30 am that I have to head back to the airport o make it to the flight in time.
Have Microwave and up date charging ports
by i want to thank yahoo on 2019/01/27 11:58
They need to have microwave available in all rooms. They need to at least install charging ports compatible with USB ports that one can plug phone onto directly.
Don’t ever book Hotwire
by double007girl on 2019/01/25 14:03
I booked airlines and 2 night stay the airline confirmation was never provided and I could not get checked in time because Hotwire does not answer the phone lines without a long wait also since I could not catch my flight they said they arranged for hotel late arrival but when I arrived the hotel said they see my reservation but sold my room and they were sold out and could not check Me in. This was 8 months ago and I am still fighting to get the money I paid for the 2 nights hotel stay I never received.
18 year user
by Vidathedj on 2019/01/24 17:50
Hotwire has greatly improved the quality of my life. I’ve been an avid, loyal customer for many years and love it. Really spoiled on car rental rates and hotels. Thanks for everything.
Best last minute RATE EVER
by sue Louard on 2019/01/23 14:46
I called a few rental car places they were charging me between 15-20 dollars more than Hotwire! No need to search around
Always the best rate by far!
by cvollbracht on 2019/01/20 01:57
I started using Hotwire 9 years ago, and I can’t recall being able to find a better hotel rate else where. The app is amazing, it allows to make a reservation in a few clicks when I need a reservation quickly.
Nice job
by ksl2121 on 2019/01/18 15:46
It’s Great Thanks
No savings
by zmnbvcxzlkjhgfdsaooiuyrewqqq on 2019/01/13 23:09
Hotwire indicated rate was 50% off but hotels direct price was only a dollar more than hot wires price
DONT DO IT
by Mayra93 on 2019/01/11 17:49
Don’t book with them!! Customer service is useless. They don’t know what they’re doing. There’s hidden fees up the butt but everything’s non refundable so you’re ultimately stuck. Worst experience. Stick with hotels.com or book directly. You’ll save yourself tons of frustration
My Favorite APP
by Faethchick on 2019/01/11 11:36
The best travel app available! I love earning free nights and the customer service Dept is always so helpful.
Mostly good service
by Wellrope on 2019/01/10 04:56
I’ve used Hotwire several years and have rarely been disappointed. Most of my usage is booking some weekend hotels. We have been very frustrated that recently Hotwire combined the downtown area and the 7th Street District in Fort Worth. I’ve mostly stopped using Hotwire when we desire to go to downtown Fort Worth on the weekends because we risk not being near the areas we prefer. We like both of those areas, but it is too spread out to enjoy if the hotel is in the 7th St. District, but our entertainment that weekend is downtown.
Wait until the customer service
by CornfieldStudent on 2019/01/07 02:08
Experience at first was fine, until they over charged a booking and refused to refund after contacting customer service multiple times with prove. The price match policy is a lie. Will definitely avoid to use in the future.
Use caution
by medic134 on 2019/01/06 00:26
While I normally love using Hotwire I would avoid the app and read every little thing. Booked a hotel with 2 rooms but the app and website is not clear when it asked you how many people would be staying. It’s total not per room like most apps and websites. I’m now stuck with 2 rooms for 6 people (total) and they’re giving me two king beds. Buyer beware.
Palace Hotel
by No Way a 4 Star. on 2019/01/03 01:48
As warren Harding actually died on the eighth floor here, the location of the hotel had died as well. It is outside the tourist protection zone and is riddled with homeless. The walk smells at this hotel. Nickel and dimes too. $72 for parking, $18 to watch a movie, and $15 for internet.
Good, but could be much better
by Efbrazil on 2018/12/30 17:16
Two Things the app really needs: - To remember search filters for easy reuse. As is you need to search, wait, then refine your search. - The ability to cast a larger net on dates and locations when searching, so you can find the best deal.
Poor Customer Service
by FL Erin on 2018/12/30 15:57
Awful customer service from Mary Anne and her supervisor, Nancy. Hotwire overbooked a hotel in West Palm Beach, and REFUSED to help us find another hotel at midnight, after a long day of traveling. Only offered “25 dollar HotCash” to make up for their mistake. Pathetic.
Prices are often higher than at hotels themselves
by Maax3739373 on 2018/12/30 13:47
Also, not really pertaining to the app itself, but beware of double charged as the hotel may try to charge you for the stay as well. And their site is buggy as hell, you can’t leave a review there. So here you go.
Untrusted rental services ref
by AB@hotwire on 2018/12/27 22:59
You guys suggest advantage, which has the worst customer services and they are always waiting opportunity to eat customer money. That’s the reason I gave you guys 2 stars.
Hotwire customer care terrible
by Pointless games on 2018/12/27 01:38
Booked a hot deal and my card was charged. I was then brought to a screen that said an error occurred and that deal was no longer available. So I had a full trip charged to my card and Hotwire customer care refused to do anything except lay the blame on my credit card company and me. Took 4 days for the credit to be available on my card again. Their customer care department is a third party company out of Malaysia that refuses to give you information on how to contact Hotwire corporate offices after they ultimately refuse to help you. Stay away from Hotwire. They’ll cause your money to be caught in limbo while you watch hotel prices get higher by the day waiting for it to be freed back to available credit. I booked my room directly through Hampton Inn, the hotel Hotwire suggested I’d get with the hot deal and they were more sympathetic to my problem than Hotwire was and provided the same rate. Do yourself a favor and book directly through the hotel. Many times they’ll honor prices found on apps like Hotwire. Avoid Hotwire, Expedia and Priceline. They’re all the same company who doesn’t care about you. Just a middleman trying to carve a slice of something they don’t deserve.
Worst customer service!
by fggddasvhds on 2018/12/23 15:44
I’ve never experienced such horrible customer service. I called about an error in billing, and they were totally unhelpful& seemed unable/ unauthorized to refer the issue to a more senior staff person who could resolve the issue. It was/is mind boggling.
Worst Customer Service Ever!
by josh - tampa on 2018/12/23 05:05
DO NOT GET CAR RENTALS HERE!!! I was told that the fine print had restricted milage when i went to pick up at ACE car rental. HOTWIRE refused to make it right or refund my money. I have filed credit fraud with visa against the charges. The worse customer service i have ever had in my life.
Verification process
by rgryxrrtfgtz on 2018/12/21 19:25
The verification process is ridiculous! I can never select the correct images. Please change my verification process!
AFC
by AFC WORLD OUTREACH on 2018/12/21 03:04
One of my favorite hotels. Surrounded by restaurants and stores.
Best Prices
by rodbigdog on 2018/12/16 05:23
I always find the best Prices with HotWire!
Vê careful! horrible search system
by traveeleer on 2018/12/15 16:08
Be careful with the search system of this application! runs the risk of sending you far away from where you are. I was at a loss as I needed a hotel right next to the airport. I chose the location "fco airport" and they sent me to a hotel 15km from the airport in the "lido di ostia" region. if I put as the main filter the distance from the airport means that I need it to be as close as possible, since I had to have a few hours. as it was late it had no transport and had to sleep at the airport. total nonsense! and I still have to pay for the system error. as I was not compensated for the error, I will make this critic on the internet about this absurd error and the treatment policy of the clients of this "company"
this is now only a scam
by ts11052018 on 2018/12/13 20:37
I feel the same as above, now. I was charged including tax $151 per night when regular price at same hotel was $89 per night and through Priceline or orbitz it was even cheaper. On top of that they listed the Crown Plaza in New Orleans as parking $42, I was charged $211 for parking and I didn’t even park there- I have a parking ticket from across the street to prove I did not park there then.
Hot Rate is not even lukewarm!
by MacAtak80 on 2018/12/11 13:17
I used to be an avid user of Hotwire and it’s app but I found out that their “Hot Rate” is only an illusion. And their low price guarantee is a sham. I found the same hotel on booking.com for cheaper. And they wouldn’t refund me the difference after their customer service rep told me to send in a screenshot of the price. Two days later they told me they couldn’t match the price because there was no dates on the screenshot and there were no taxes and fees listed (guess they couldn’t deduce that the total cost minus the rate was most likely taxes and fees!).
Great Deals
by terpe09 on 2018/12/07 02:18
Hotwire is one of the best hotel sites with the best deals I’ve ever been on. I highly recommend this over any other site.
This is my Go-To App when booking Hotels!!!
by zachattach2309 on 2018/12/06 16:09
I really love Hotwire when booking a hotel room. It’s the cheapest, most convenient third-parTy app out there. Even better than Priceline! Love it!!!!!
Convenient!!!!
by awesome 1222 on 2018/12/06 14:26
Love this app
Great hotels at discounted prices
by travelogg on 2018/12/04 20:43
I have used Hotwire.com and the app for years. I always get great hotels for discounted prices in good areas to the attractions I visit.
Fake Star Ratings
by 355912225 on 2018/12/03 01:20
Filtered by 4 and 5 star hotels only and was booked into a 3 star hotel. When I called to ask why the customer service agent told me that they simply have their own ratings system. The “savings” by booking with them was non existent and I could have gotten the same rate just booking through the hotel. Will never use this service again and will be sure to make sure no one I know does either.
Best Deals Hands Down
by lg11788 on 2018/12/01 15:08
A lot of other sites try to do what Hotwire does, but Hotwire consistently has better prices everywhere I want to go! Book 4 stars with 80%+ recommend scores and you will be happy too!
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Not cheaper than other booking services
by iryna111 on 2018/11/28 15:59
Highly disappointed, booked a hotel via Hotwire, was supposed to be 20-30% cheaper, after they reviled the name of my hotel, I checked with other booking services, turned out, it’s $15 more than you can book via TripAdvisor.
Love the app
by Yass_hammy on 2018/11/28 00:35
But how come we don’t have the options to choose flights on here like we would online?
Greenview Hotel in Miami
by daresendiz on 2018/11/27 19:20
It is not like it looks in the picture it is extremely small and ugly it should be one star instead of 3.5 the mattresses are just elastics you can injure your back and it is over price Do not stay there I will never recommend either. Front desk it can be empty for a long time and you are just there waiting for someone to show up, the light in the closet n ver turn off I let them know and never did anything about it
No flights?!?
by magiclasts on 2018/11/23 21:47
Why???????
Not Refundable
by Zireko on 2018/11/23 03:06
I am telling everyone if you made a mistake about date time and everything you have to understand you will get nothing back even cost you 2500$. Worst stupid customer service if you don’t change if you don’t refund if you don’t do anything why do you have a customer service why???? You put a voice record tell everybody **if you paid got middle of the finger**
Incorrect hotel information
by smodi391 on 2018/11/22 22:42
It was mentioned free parking but I had to pay 40 bucks for overnight parking. No Hotwire support as well.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Be careful with this app are not trust.
by wii lii on 2018/11/15 17:58
much care is fraud the offers are not real or the rate offered by the hotels. Not offer a star rates correct.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Car rental with hidden details
by Eleonor's on 2018/11/13 22:15
We are highly disappointed with this device. The customer service did not provide us with any acceptable solutions.
Avoid using Hotwire!!!
by Yodle_odler on 2018/11/12 14:57
The hotel they chose was much lower star rating than they claim. I called their customer service immediately after booking and they refused to switch hotels or refund my money. Horrible service. There are hundreds of companies like Hotwire. Go use one of them. We didn’t stay in the hotel and they still refused a refund. Pathetic service.
Tracking
by Norman$ on 2018/11/11 23:27
Love that Hotwire tracks all my airline tickets and reservations so I don’t have to remember what airline I made reservations with
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Hotel
by Rack Men on 2018/11/10 00:06
Love it
Hotwire Airfares
by (Fast Eddie77) on 2018/11/09 02:22
This App is very good for finding reasonable airfare rates for both domestic and foreign flights!! Check here when doing your homework for the best flight prices!!
Stay away from this company
by Sarailise on 2018/11/08 23:47
They are complete crap. Their customer service does nothing. If you add trip cancellation insurance it doesn’t actually work. You can’t get our trip cancelled so you just end up blowing 100’s of dollars. One of the worst experiences I have ever had. DO NOT USE!!
Wildly inaccurate hotel descriptions
by RoadtrippingPatrickBateman on 2018/11/07 04:38
You’ll only get what is described half the time. More often than not you’re playing hotel roulette where the hotel you’re assigned will be an overpriced dumpster fire that is not even in the area that the app claims, is under construction, or lacks basic amenities that were promised upon booking.
The best
by Marifer0405 on 2018/11/05 00:12
I like this app a lot.
Hot wire the best
by Rich Jay Jr on 2018/11/04 17:24
Reliable and I have stayed in phenomenal places I never, otherwise would have. It’s the BIG difference between staying And enjoying 😍
Buyer beware
by 1234567Bri on 2018/10/31 20:06
I paid $20 more to stay at a 4.5 star hotel, & ended up at the very hotel Hotwire listed as a 4-star hotel, for $20 less. I called Hotwire, which proved worthless. Good luck ever getting money back from Hotwire. They are a dishonest company, with no regard for customer service.
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Easiest service
by Otis Oxnard on 2018/10/27 07:30
We used Hotwire for many of our reservations in Europe and it was so easy each time.
Reliability
by TexasMSKUS on 2018/10/26 19:02
I’ve been using this app for over five years and have always gotten the best deal in a car rental as well as easy payment.
Identity Theft —not help, no clue
by T.spun_86 on 2018/10/24 00:20
Someone created account in my name and my card was charged for a 2 night stay at a hotel in the next town over. I called spoke with supervisor who insisted I stayed at hotel because that what the computer said. I asked that the account be closed and for a refund. She said to contact my credit card and dispute the transaction. No problem. In Progress. If you have to call CS, you will be frustrated. Be prepared.
Too many fees
by hotwire junkie on 2018/10/20 15:53
I use Them a lot but too many fees!!!
The best deals are on Hotwire
by longvcde on 2018/10/20 01:52
Love Hotwire deals
Going down hill, rapidly.
by Boycie702 on 2018/10/18 22:36
Used to be great value. Now the savings are minimal-to-zero as the “Hotwire fees” are added on to the displayed cheap price. You can now get cheaper deals at named locations through other sites/apps rather than risking a blind bid. Same, I’ve used this since 2008 but I seldom end up buying through Hotwire now.
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Perfecto
by daniromerop on 2018/10/17 04:36
He utilizado 3 veces y me ha ido de maravilla
My go to discount hotel resource
by TheRealBrianGomeZ on 2018/10/16 15:59
Hotwire.com Surely is my number one booking site for hotels. I almost exclusively use their hot rate deals and out of countless bookings I’ve had maybe one or two bad experiences all of which were rectified immediately by the fantastic Customer support team. They truly are a five-star Resource in my opinion however I am Giving them four stars due to their lack of any loyalty program or rewards program. Yes at the end of the day their phenomenal rate Is the reward however their competitors Seem to be able to incentivize their particular markets and demographics leading me to question how we as individual consumers are valued or not valued within their companies structure. There has been numerous situations where I have booked a higher-priced room with a Hotwire competitor for The simple fact – that purchase would get me one step closer to a particular incentive or Tier or achieve some level of recognition – with hotwire.com I have no opportunity to achieve. I have spent thousands upon thousands of dollars with Hotwire.com it would be nice to receive some type of Perk or recognition for My continued patronage.
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
Bad hotel extended stay america in anaheim
by Nickel150 on 2018/10/12 02:26
I made the mistake of doing hotwires fire deals not knowing what hotel I was going to get for a disneyland trip and ended up getting a trashy hotel. The hotel itself was rundown, had fluids and trash on the elevator floor, and the hallways looked rundown and hadn’t been vacuumed in ages. The hotel room I got had a funky smoke smell, had white residue on the counters and tables, I found a lighter and broken glass in one of the kitchen drawers, and there was a blood stain in the tub and a dry blood stain on the outside of the bathroom. I had my little sister with me and we felt unsafe and disgusted with the hotel and left after complaining to the front desk because they didn’t have housekeeping all they were willing to do was come up themselves and sanitize the bathroom and wall. I called hotwire and was told I could either get a refund or give me another fire deal and potentially put me in the same situation so I took the refund and ended up finding a more expensive hotel last minute without hotwires help. 1. Hotwire needs to investigate these hotels and make sure they are habitable to stay in for their customers especially if they are doing deals on them 2. They need to be willing to help their customers more if they get into situations like this cause I was basically left to fend for myself because I didn’t want to risk getting another horrible hotel. After this experience, I don’t want to book through hotwire again unless they really do some improvements to the hotels they provide.
Works as advertised
by tuxedo58 on 2018/10/11 20:22
All of my reservations are in place and trips completed as planned and booked.
Cancellation
by Djcurlyses on 2018/10/10 21:59
They didn’t mentioned any about cancellation and after I paid for it. They said no cancellation after the fact I paid. Stop paying for Hotwire from now on.
AVOID AT ALL COSTS
by Mcberko on 2018/10/10 04:18
This app is a rip off. Do your due diligence before booking here. Google hotwire and read the reviews. It could save your trip. Book directly with the hotel after checking with expedia, priceline or kayak.
Well done
by Fun size805 on 2018/10/08 03:53
Effortless, efficient and cost effective that’s what’s up.
Great deals here!
by Kianakidd on 2018/10/07 15:57
Thanks Hotwire, I’ve been using hut services for years and have never been disappointed
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Chat Feature
by Mattieeeemattmatthew on 2018/10/05 17:47
Chat feature freezes over and over when trying to connect to a chat representative. Couldn’t get the help I needed.
Best deals
by Notamy on 2018/10/01 23:41
I am careful to be selective with the filters and I have always been completely satisfied with everything I have purchased.
Umm... No no nope
by Bipitybop72 on 2018/10/01 04:01
Please book with someone whose apps really work. Someone whose websites work. Someone whose tested everything before you head off into another country to hope your stay is confirmed
Book!
by Leo_Torres on 2018/09/21 04:50
Great deals , never been disappointed!
Best Hotel site by far
by in the crease 95 on 2018/09/17 23:48
Always my first place to find a great place at a great price.
Stay away
by Hehvdhsuens on 2018/09/15 18:05
I booked a hotel through them only to get to the hotel and find out they were full and could not accommodate my stay. Spoke with 3 very rude people at Hotwire and their solution was that they would find me another hotel and pay the difference but I had to pay upfront! That is NOT a solution for me to pay twice for their mistake and wait for maybe a refund. Currently filing a lawsuit for damages and I have yet to be reimbursed.
Better be ready to book instantly
by oyftjsutshfZngxj on 2018/09/13 17:42
Because if you take 5 minutes to book the deal is gone and once they know what you are looking for they jack up the price!!! Avoid this app
No refund for a rental car
by Nanette28 on 2018/09/12 17:12
Even though we prepaid for a rental car (SUV) to go to a wedding in North Carolina and then a HURRICANE threatens, Hotwire would not do anything for us. I ASKED NOT FOR A REFUND BUT JUST HOTWIRE CREDIT. Still no because it was non refundable. However I booked our hotel thru hotels.com and called them and even though we had prepaid and selected the cheaper non refundable rate, we got a FULL REFUND.. Obviously Hotwire does not care about personal issues due to a hurricane and evacuations of North Carolina.
Boudjemai
by the bouj on 2018/09/12 08:54
Awesome
Hotwire customer care terrible
by Pointless games on 2018/12/27 01:38
Booked a hot deal and my card was charged. I was then brought to a screen that said an error occurred and that deal was no longer available. So I had a full trip charged to my card and Hotwire customer care refused to do anything except lay the blame on my credit card company and me. Took 4 days for the credit to be available on my card again. Their customer care department is a third party company out of Malaysia that refuses to give you information on how to contact Hotwire corporate offices after they ultimately refuse to help you. Stay away from Hotwire. They’ll cause your money to be caught in limbo while you watch hotel prices get higher by the day waiting for it to be freed back to available credit. I booked my room directly through Hampton Inn, the hotel Hotwire suggested I’d get with the hot deal and they were more sympathetic to my problem than Hotwire was and provided the same rate. Do yourself a favor and book directly through the hotel. Many times they’ll honor prices found on apps like Hotwire. Avoid Hotwire, Expedia and Priceline. They’re all the same company who doesn’t care about you. Just a middleman trying to carve a slice of something they don’t deserve.
Horrible customer service!!
by shawvols on 2017/12/07 05:08
I tried to book a room 2.5 hours away from home for the same night, but received an error saying that the deal was gone. I checked with my credit card company, and a $167 pending payment was showing from Hotwire. I called Hotwire to find out if I had a reservation, and was told me that I didn’t. I talked to 3 people in hopes that they could assist me in getting a room for the night. They kept telling me that they didn’t have a room similar to the room I tried to book. I requested that they release my pending charges, and was told it could take up to 24 hours. At this point, I had been on the phone with Hotwire for over an hour, and it was too late to make the trip. After insisting to talk to a supervisor, I finally got someone to help me resolve the pending charges. Hotwire never apologized, and did nothing to make the situation right.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Won’t even switch hotels when you’re in danger
by Lil Wonder on 2018/04/08 20:48
Last year I used Hotwire and I got booked at a Hotel that I was previously booked at through Hotwire in another year and which I felt very unsafe. When I called to see if I could switch hotels and explained to them that the previous year I had an incident happened to me where I was assaulted at that hotel, they refused to change me into another hotel and told me that all bookings were final. It took me two hours to finally get them to at least change my Hotel as they would not give me a refund. I gave them another chance and I am really angry that I did. This year, I wanted to book a hotel and after entering in a different credit card information for whatever reason it booked a different listed hotel that I did not want to stay at. When I called to rectify The situation they would not do anything about it. I never write reviews and I really hope that no one ever uses this service ever they’re awful.
Terrible app for a terrible company
by Dmpyle on 2017/10/03 04:41
This app and the company behind it are horrible and you can save yourself a lot of pain by avoiding them both. I was trying to book a hotel for the following week and noticed that the app kept changing my dates to the current day every time I refreshed the search. Finally booked one and thought I was good to go. When I arrive at the hotel they have no idea who I am and it turns out the app booked the hotel for the same night I booked it. Then the hotel says someone checked in and used the reservation. I called Hotwire and they said since it’s a “HotRate” deal there are absolutely no refunds or changes, which apparently includes their system screwing up. So now I payed for someone else’s hotel room last week and had to get a last minute room at full price when I arrived totaling over $700 for what ended up being a 7 hour stay in the hotel. I will never use anything with the Hotwire name again
Not accurate description of hotel
by vee562 on 2018/06/19 06:02
I booked a hotel and one of my main filters was a hotel with a pool. I chose the hotel but upon arrival noticed construction going on at the hotel near the pool. I then ask the receptionist and she says it will be opened the next day, FOR SURE. The next day, the new girl now working the front desk, says the pool will be opened after 5. Again I let it go because our reservations were for a few days and we would have time to hang out by the pool once it opened. I return to the hotel later that same day with my two children and husband to see posted signs saying the pool will not be opened til renovations are completed. I was very disappointed with Hotwire for not letting me know this hotels pool would be out of service and then the hotel, Comfort suites Odessa, for giving me the run around. Very inconvenient and upsetting. I work hard for my money and want what I pay for.
Badly run hotel riviera
by bad hotel riviera soutj beach on 2018/07/03 02:08
Hotel housekeeping was not consistent in cleaning the room and many days by 5 pm had to call down before the came to clean. Days that didn’t clean dishes leave coffee pods left sand in the shower etc. secondly we lost power 3 times and twice in one day and was unable to work and one night had to move to a different room. The second time we waited over one hour for the main fence guy from another property of there’s to come an couldn’t even find the power box we had to go switch it back on. After the third time this happened we asked them to in some way for spoiled food in fridge plus all the other inconveniences plus one day not be able to work and losing work I asked for some sort of compensation and for 45 minutes attempted to reach something and hotel refuse to do anything for all the issues that we clearly there responsibility
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
No real option provided
by SharonGomezPR on 2019/01/28 07:54
I booked a hotel due to a delayed flight after at 12:30 am 28th of January. The flight was delayed until 6:10 am the airline would not cover hotel expenses but I still need to sleep to be able to function on a Monday to go to work. Booked The Hard Rock Seminole, where I was told is sold out and that they can’t check me in at 1:00 am and she mentioned various times that she couldn’t do much because I booked through a 3rd party meaning HOTWIRE. So there’s no real benefit to booked through Hotwire because you are not treated like a client they want to help. I needed to sleep the few hours left to pay an Uber AGAIN to catch a flight that was delayed so instead I’m here writing my first EVER bad review to a company, I have been working 3 weeks in a row and I pay for a room that is not available and I’m Just wondering around the Hard Rock Seminole, I was told if I get a players card that I might get a chance of getting a room, so if that was even possible what wasn’t there a room for me from 1:00 am until 4:30 am that I have to head back to the airport o make it to the flight in time.
You lose all compensation when you book through them!
by Dan Loves Debbie on 2018/07/28 15:44
If there is a problem with the hotel Hotwire will only offer $25. No full refund even if they do something horrible. In my most recent case I saved $9 over booking the Comfort Inn Downtown in Chattanooga only to have the staff ignore our do not disturb sign and wake us early. Normally I would get a refund from Comfort Inn. 1 hour on the phone and texting with Hotwire and the best they can do is $25. This applies to thefts from your room and other losses also. Not acceptable!
Left me stranded
by Jnaumow on 2017/10/16 14:57
Booked a hot rate rental car and upon arrival the rental car company refused to honor the confirmed reservation. After calling Hotwire they kept me on hold for 30 minutes while they spoke with the car rental company. Hotwire’s response was that the company would not adjust, but Hotwire would make a special concession this time and refund my money. The agent acted like I should feel privileged that I would get a refund. No offer or willingness to find me an alternative rental with any of the handful of companies available at the airport where I was at. Needless to say I used a competitors website and was able to book a similar deal in 5 minutes and walk out with a car. Pathetic customer service and they will not see my business again.
Hotel ratings exaggerated
by Traveler with taste on 2018/02/13 01:29
I use this app a lot and although I appreciate the good deals. It seems like some of the hotels are rated with a higher star value than the actual hotel could be rated for. I have purchased some of their hot deals for a three star hotel that turned out to be barely better than a Motel 6. I Purchased a hot deal for a four-star hotel with 80% reviews to find out it’s on Sepulveda Boulevard and a best Western motel. I don’t know who is grading the stars, but in my book, there is no such thing as a four-star hotel on Sepulveda Boulevard. And of course, when you purchased the hotel, you do not know what hotel or where it is. And once you find out and see the room, there is no refund or cancellation or reducing your stay.
Vê careful! horrible search system
by traveeleer on 2018/12/15 16:08
Be careful with the search system of this application! runs the risk of sending you far away from where you are. I was at a loss as I needed a hotel right next to the airport. I chose the location "fco airport" and they sent me to a hotel 15km from the airport in the "lido di ostia" region. if I put as the main filter the distance from the airport means that I need it to be as close as possible, since I had to have a few hours. as it was late it had no transport and had to sleep at the airport. total nonsense! and I still have to pay for the system error. as I was not compensated for the error, I will make this critic on the internet about this absurd error and the treatment policy of the clients of this "company"
I like them! J.O.
by Sal-bug on 2018/04/17 16:25
I travel on business a lot and use Hotwire often especially on short notice. This app has worked for me 99% of the time. And if I ever ran into a problem with any stay a quick call to them and it was taken care of immediately no questions asked. I personally can't say a bad thing about this company. Using this app requires the ability to read between the lines and knowing the areas to hit on a great hotel. In other words if you have half a brain it's a great way to go.
Best rates - best hotels
by cra01004 on 2018/02/20 14:55
I’ve been using Hotwire for years - I’ve learned to book early to get the best deals and have stayed at hotels I otherwise wouldn’t afford. I have referred so many people to “my secret” to how I get my unbelievable deals and my wife brags about my ability to find 4 star hotels for 2 star prices. I now use it for my business travel and refuse to use our companies travel site because I save our company so much money. Thanks Hotwire!
voice over accessibility is poor again
by Lucky 10382 on 2018/03/14 20:14
The current version has very poor blind accessibility. On the search results page for hotels, all the tabs at the bottom of the page are unlabeled so I don’t know what I’m clicking. When I click on a hotel it doesn’t tell me which hotels I might be choosing from while invoice over mode and it doesn’t list the amenities in voice over mode. Travelocity doesn’t have these problems. I am a repeat customer of hotwire but there most likely going to lose my business on my upcoming vacation in two months because I can hardly use the app.
Military mom
by Bc1723 on 2019/02/11 12:38
I would not recommend ANYONE military affiliated use Hotwire!!!! My son has been deployed serving our country for 8 months and I had booked through Hotwire to be at the base when his ship returned since I am a special ed aide my funds are very low. His ship got extended a month on deployment so I tried to change the date of my stay NOT a refund....all I wanted was to change dates because it was nothing anyone could have known would happen when they got extended. I tried numerous times speaking with Hotwire and they would not budge!!!! These people are not military friendly whatsoever they do not care!!!! Giving them one star was even to high for a recommendation!
Horrible Service
by Cdp14 on 2018/05/28 15:36
Every time I rent a car in my area, I get to the rental car agency and they don't have a car readily available. Three times I had to wait 2 hours to get a car which made me miss my nephews communion!! Another time I got to the counter and was refused a rental because I am a local resident and did not have car insurance! Seriously??!! Isn't that the purpose of renting a car?! i ended up having to rent another car from a different company & lost my money because I prepaid with hotwire for a car rental. When I called I was told they could not refund me even thouhh I had the receipt for the new rental. Unethical & poor customer service!
Mostly good service
by Wellrope on 2019/01/10 04:56
I’ve used Hotwire several years and have rarely been disappointed. Most of my usage is booking some weekend hotels. We have been very frustrated that recently Hotwire combined the downtown area and the 7th Street District in Fort Worth. I’ve mostly stopped using Hotwire when we desire to go to downtown Fort Worth on the weekends because we risk not being near the areas we prefer. We like both of those areas, but it is too spread out to enjoy if the hotel is in the 7th St. District, but our entertainment that weekend is downtown.
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
Crossing my fingers
by J Garoppolo on 2018/05/21 16:52
I was searching for hotel in Glendale with the swimming pool to be exact. I found one that was adjacent to a very nice mall. It was everything I wanted a nice neighborhood swimming pool and free breakfast free parking all the amenities I wanted The price was a little high for me so I kept searching. I clicked on one that allows Hotwire to choose a hotel for me. The price was right so I CROSSED my fingers and booked the room in hopes that they would book the hotel that I passed up earlier with all the amenities I wanted. AND WOW! IT WAS AWESOME!YES! I was extremely happy. I was going to stay in the place I hoped for and the price I was aiming for.😎 The first time crossing my fingers ever worked for me. Hope it works for all of you too Take care Drive safe God Bless
Overall best deals
by Marty Mich on 2018/07/22 18:54
I typically look for deals the evening I want to stay (unless there is some big event) sorted by price low to high and choose the best I can with 70% or higher rating. I’ve had some great deals. The very beat have been when I’m traveling in the off season. I haven’t found a better easier system for saving. Car rentals have been good too.
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Car rental desks don’t accept accountability for Hotwire.
by 1972olds on 2018/02/01 15:42
I view Hotwire as acting for, say, Alamo. They view Hotwire as my agent. So if there’s a miscue in derails between Alamo and Hotwire, I expect them to work it out between themselves. They are in the car been a business, not me. But some car rental companies leave you hanging and tell you to call Hotwire, even though it’s a problem in their relationship, not my relationship with Hotwire.
Hotwire is Awesome
by Tm4freedom on 2018/09/09 17:45
I’ve been using Hotwire for years and have saved thousands of dollars on hotel rates. I’ve never been disappointed, but it does require a little homework on the users part... i.e. have a general idea of where you want to stay in a city, read the amenities section carefully so you know whether your getting free parking, etc.
Good but could use more features
by malikb5055 on 2018/07/27 03:13
Great app, but I still prefer kayak because it keeps track of everything like my flights, flight miles, places I traveled, how many cities I’ve been to, and syncs automatically. It would be awesome if these features were added to Hotwire so I could use it as my main travel app.
This is not a 2 1/2 star hotel
by dadenso on 2018/07/18 02:26
I am having to get a another hotel tonight because I was mislead by Hotwire. I stayed at 1 hotel down the road last night that is rated 2 1/2 stars by hotwire. Tonight I book a 2 1/2 star hotel listed as a hotwire “hot deal” and this place is a straight up dump. This is a motel for construction workers, no offense thats my biz too, but I’m on a family vacation and I have small kids with me. This is not even worth comparing the 2 places, this is straight up being mislead by Hotwire. I would love to walk both properties with a hotwire rep and see if they can compare the 2.
Great way to save on hotels
by olawet on 2017/10/01 10:52
I use Hotwire all the time for hotel bookings. On the average it saves me approximately 30% if I book on the day of arrival. The fact that you don't know the name of the hotel until after booking is totally ok as you know the rating and the filters allow you to choose fairly precise location.
Perfect Travel App
by BeardedNick on 2018/05/10 22:57
Perfect for booking a great room at a fraction of the price - on the fly! I have literally landed in a city (Chicago, Minneapolis, Philly, D.C. etc) driven into town for lunch or dinner and while waiting for the delivery of my entree - jumped on phone, pulled up the HOTWIRE APP & booked my room in less than five minutes. Yes, FIVE minutes or less! Yep, it’s that easy: while selecting your meal, select your room! ❤️ Hotwire!
Don’t ever book Hotwire
by double007girl on 2019/01/25 14:03
I booked airlines and 2 night stay the airline confirmation was never provided and I could not get checked in time because Hotwire does not answer the phone lines without a long wait also since I could not catch my flight they said they arranged for hotel late arrival but when I arrived the hotel said they see my reservation but sold my room and they were sold out and could not check Me in. This was 8 months ago and I am still fighting to get the money I paid for the 2 nights hotel stay I never received.
Experienced User
by Hierge on 2017/11/04 13:56
We only use Hotwire to book rooms. Occasionally we end up in mediocre properties but on most occasions we get awesome rooms. Depends on the market. In Fairfax VA there are 4 star hotels available for the price of motels. The only reason this isn’t five star is customer service which isn’t good. Promised me a coupon for $25 after dropping a reservation. Nothing. I’d rate customer service a two.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Best and easiest booking for cars no matter where you are!
by Subway surfer awesome person on 2018/08/09 22:12
Always easy and fast booking! Been using hotwire for cars for over 7 years and I have been great full to get lowest pricing and price comparison in one easy app! Absolutely the only way I book a car rental while traveling! Hotel is ok. Love this app though! So easy!
this is now only a scam
by ts11052018 on 2018/12/13 20:37
I feel the same as above, now. I was charged including tax $151 per night when regular price at same hotel was $89 per night and through Priceline or orbitz it was even cheaper. On top of that they listed the Crown Plaza in New Orleans as parking $42, I was charged $211 for parking and I didn’t even park there- I have a parking ticket from across the street to prove I did not park there then.
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Great prices in a solid app.
by Amorrisson on 2018/04/25 16:06
I use Hotwire for my last minute hotel needs. I always jump on and am able to find incredibly low prices almost instantly and usually where I want to be! I would highly suggest this to others in need of well priced hotel rooms.
We love Hotwire <3
by Travelislife Forlife on 2018/06/22 04:21
I always research the heck out of travel options to find the best deals and a nice experience... and hotwire wins, hands down, in making my research efficient and successful. The success of Hotwire’s system is due to the “recommendation percentage” from previous customers... it’s not failed me yet. So rate your stay! :)
DO NOT USE IT
by Fiffjddjhfhjh on 2017/10/20 14:46
I booked hotel on 20th October at 1am in morning when I was done with work in Nj . When I came to hotel around 3am hotel receptionist told me reservation is for 20th October but starts at 3pm🤔. So I lost night sleeping in car a I am tired at work because Of Hotwire . When you call hotel and ask to go in today it means now , not in 13 hours , this application is not serious tool for booking hotel , if you need some serious booking without mastaike you should call hotel and book it . Never again this stupid unusable aplication
Best app ever! Best deals ever!
by PK Chicago on 2018/04/25 17:23
I’ve used HotWire a ton and have only had one disappointment albeit in a tough market. I generally select 4 star hotels with 90% approval rate that have some Hotwire reviews attached to them. Keep up the good work but please please please be careful to be extra strict with star ratings and feedback about “bad” hotels.
Super!
by tdeddy on 2018/01/04 16:52
If you travel regularly, this is the app for you. It does a spectacular job consolidating searches and pressente them in clear and concise options. Love this app and you will too. Although, they need to work a bit on their login protocol. It sometimes does not recognize active credentials.
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Good prices, lousy app
by amun-re on 2019/02/18 06:34
Every time you leave the app, however briefly, it resets completely once you return to it, forcing you to start your search over from scratch. Extremely inconvenient when trying to juggle multiple tasks across different apps (which of course is common when arranging for travel). Closing all other apps, uninstalling/reinstalling, restarting phone, etc makes no difference.
Always the best rate by far!
by cvollbracht on 2019/01/20 01:57
I started using Hotwire 9 years ago, and I can’t recall being able to find a better hotel rate else where. The app is amazing, it allows to make a reservation in a few clicks when I need a reservation quickly.
Poor user experience
by ernookum on 2018/03/02 08:10
Retrieving login information from an email is problematic and often results in error messages without an explanation as to the reason (very poor user experience) When I am using the same app from the same iOS device I shouldn’t have to go through such a difficult experience and create a new account each time...In short, other sites are much easier to use.
I didn’t recommend this app
by IamBlinjoe on 2018/09/01 10:15
So frustrating when I booked two hotels for my cousin. We were informed that the booking was canceled upon getting to the hotel. I had to call Hotwire Care and I was told my account and booking was flagged by their Risk department. I tried to reach the number given to me by their customer care, but it keep asking me to leave a voicemail which I did. Firstly, I didn’t receive any email or a phone call that will notify me that there’s issue with my account. This is a poor service Secondly, why would your risk department has a voicemail number and not a number people can reach and talk to a human? Thirdly, your customer care representative are rude. I have deleted your crab app and I have filed a dispute with my bank.
Terrible service
by Curtis9148 on 2018/08/04 15:38
Hotwire is good for booking a room with 1-2 people. Do not use this site for three or more in the room! It asks how many you have but do no trust it. Then when you do get to a hotel and find out they misbooked it try and call their customer service, what a joke 31 mins on hold then 26 mins on the phone with them and no resolve at all. We slept 3 in the bed and one on the tiny couch. In their defense the hotel customer service was even worse. It isn't worth saving $20.
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Very satisfied.
by Kennnnntron on 2018/02/17 17:45
Have used Hotwire for many years. Always have been happy with the results. Customer services have always been courteous and prompt. Will continue to use this app and recommend it to others.
Rating Trends
144,123,94,108,130,94,116,139,150,107,91,97,108,117,151,117,105,113,74,126,0,139,130,0,26236,139,127,92,109,134,94,97,70,128,145,161,168,117,109,92,92,124,132,141,113,110,99,128,116,0,0,323,89,132,115,0,228,106,144,93,0,0,0,1684,100,100,0,0,240,143,0,0,346,109,88,93,0,240,156,112,101,101,117,148,139,156,123,85,107,99
All Versions
5.0
60,234 total
 5
50,408
 4
7,056
 3
1,454
 2
333
 1
983
Current Version (11.13.0)
5.0
57,583 total
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48,382
 4
6,699
 3
1,417
 2
301
 1
784
Version History
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