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App name
Hotwire
Description
Get great deals on name-brand hotels and car rentals in hotspots around the world. Save up to 60% with Hot Rate Hotels and up to 50% with Hot Rate Cars. If you find a lower price within 24 hours of booking, we’ll match it and refund the difference. With the Hotwire App, you can: • Get mobile-only deals on hotels and cars • Book 4-star and boutique hotels from Hyatt, Four Seasons, Radisson and more • Shop below-agency rates on thousands of cars from Hertz, Enterprise, Avis and more • Check reservations, trip details and confirmation numbers on the go • Contact Customer Care 24 hours a day • Pair your iPhone with your Apple Watch for at-a-glance trip info
Great Deals
by terpe09 on 2018/12/07 02:18
Hotwire is one of the best hotel sites with the best deals I’ve ever been on. I highly recommend this over any other site.
This is my Go-To App when booking Hotels!!!
by zachattach2309 on 2018/12/06 16:09
I really love Hotwire when booking a hotel room. It’s the cheapest, most convenient third-parTy app out there. Even better than Priceline! Love it!!!!!
Convenient!!!!
by awesome 1222 on 2018/12/06 14:26
Love this app
Great hotels at discounted prices
by travelogg on 2018/12/04 20:43
I have used Hotwire.com and the app for years. I always get great hotels for discounted prices in good areas to the attractions I visit.
Fake Star Ratings
by 355912225 on 2018/12/03 01:20
Filtered by 4 and 5 star hotels only and was booked into a 3 star hotel. When I called to ask why the customer service agent told me that they simply have their own ratings system. The “savings” by booking with them was non existent and I could have gotten the same rate just booking through the hotel. Will never use this service again and will be sure to make sure no one I know does either.
Best Deals Hands Down
by lg11788 on 2018/12/01 15:08
A lot of other sites try to do what Hotwire does, but Hotwire consistently has better prices everywhere I want to go! Book 4 stars with 80%+ recommend scores and you will be happy too!
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Not cheaper than other booking services
by iryna111 on 2018/11/28 15:59
Highly disappointed, booked a hotel via Hotwire, was supposed to be 20-30% cheaper, after they reviled the name of my hotel, I checked with other booking services, turned out, it’s $15 more than you can book via TripAdvisor.
Love the app
by Yass_hammy on 2018/11/28 00:35
But how come we don’t have the options to choose flights on here like we would online?
Greenview Hotel in Miami
by daresendiz on 2018/11/27 19:20
It is not like it looks in the picture it is extremely small and ugly it should be one star instead of 3.5 the mattresses are just elastics you can injure your back and it is over price Do not stay there I will never recommend either. Front desk it can be empty for a long time and you are just there waiting for someone to show up, the light in the closet n ver turn off I let them know and never did anything about it
Terrible experience
by madillkzoo on 2018/11/27 18:49
I had a reservation for yesterday and was scheduled to check out today. When I got to the property there was a problem with payment even though payment had already been withdrawn from my account. When dealing with Hotwire customer service I talked to 5 different people. Although empathetic for me and my situation could not do anything to remedy the situation in what I or anyone with any sense would consider a satisfactory manner. It’s was the last of the money in my account and I was forced to stay outside over night in temperatures as low as 15 degrees Fahrenheit. It was a miserable experience. This is all after spending around 3 hours on the phone with customer service. They could not secure me a room even though they had taken my money and could not get me my money back for several business days which left me with no way of securing alternative lodging. I think it is directly Hotwires fault because I was given a confirmation number which gave me confidence that my room was secure. It was said that it was because Red Roof Inn was not honoring their original price. Now, to me, that’s not my problem. You made a promise to me with the confirmation and backed out because you were going to lose out on 10 dollars. Because of greed I was forced to be left to the elements. It’s been the worst experience I’ve had with a booking service or any service since I can remember. I was given 25 dollars in credit to use towards future trips which is a slap in the face if you ask me. That 25 dollar credit and the refund arriving into my account 24-48 hours later didn’t keep me warm last night.
Take your time
by Jenny & Chicken on 2018/11/27 03:37
Great app.
No flights?!?
by magiclasts on 2018/11/23 21:47
Why???????
Not Refundable
by Zireko on 2018/11/23 03:06
I am telling everyone if you made a mistake about date time and everything you have to understand you will get nothing back even cost you 2500$. Worst stupid customer service if you don’t change if you don’t refund if you don’t do anything why do you have a customer service why???? You put a voice record tell everybody **if you paid got middle of the finger**
Incorrect hotel information
by smodi391 on 2018/11/22 22:42
It was mentioned free parking but I had to pay 40 bucks for overnight parking. No Hotwire support as well.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Be careful with this app are not trust.
by wii lii on 2018/11/15 17:58
much care is fraud the offers are not real or the rate offered by the hotels. Not offer a star rates correct.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Car rental with hidden details
by Eleonor's on 2018/11/13 22:15
We are highly disappointed with this device. The customer service did not provide us with any acceptable solutions.
Avoid using Hotwire!!!
by Yodle_odler on 2018/11/12 14:57
The hotel they chose was much lower star rating than they claim. I called their customer service immediately after booking and they refused to switch hotels or refund my money. Horrible service. There are hundreds of companies like Hotwire. Go use one of them. We didn’t stay in the hotel and they still refused a refund. Pathetic service.
Tracking
by Norman$ on 2018/11/11 23:27
Love that Hotwire tracks all my airline tickets and reservations so I don’t have to remember what airline I made reservations with
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Hotel
by Rack Men on 2018/11/10 00:06
Love it
Hotwire Airfares
by (Fast Eddie77) on 2018/11/09 02:22
This App is very good for finding reasonable airfare rates for both domestic and foreign flights!! Check here when doing your homework for the best flight prices!!
Stay away from this company
by Sarailise on 2018/11/08 23:47
They are complete crap. Their customer service does nothing. If you add trip cancellation insurance it doesn’t actually work. You can’t get our trip cancelled so you just end up blowing 100’s of dollars. One of the worst experiences I have ever had. DO NOT USE!!
Wildly inaccurate hotel descriptions
by RoadtrippingPatrickBateman on 2018/11/07 04:38
You’ll only get what is described half the time. More often than not you’re playing hotel roulette where the hotel you’re assigned will be an overpriced dumpster fire that is not even in the area that the app claims, is under construction, or lacks basic amenities that were promised upon booking.
The best
by Marifer0405 on 2018/11/05 00:12
I like this app a lot.
Hot wire the best
by Rich Jay Jr on 2018/11/04 17:24
Reliable and I have stayed in phenomenal places I never, otherwise would have. It’s the BIG difference between staying And enjoying 😍
Buyer beware
by 1234567Bri on 2018/10/31 20:06
I paid $20 more to stay at a 4.5 star hotel, & ended up at the very hotel Hotwire listed as a 4-star hotel, for $20 less. I called Hotwire, which proved worthless. Good luck ever getting money back from Hotwire. They are a dishonest company, with no regard for customer service.
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Easiest service
by Otis Oxnard on 2018/10/27 07:30
We used Hotwire for many of our reservations in Europe and it was so easy each time.
Reliability
by TexasMSKUS on 2018/10/26 19:02
I’ve been using this app for over five years and have always gotten the best deal in a car rental as well as easy payment.
Identity Theft —not help, no clue
by T.spun_86 on 2018/10/24 00:20
Someone created account in my name and my card was charged for a 2 night stay at a hotel in the next town over. I called spoke with supervisor who insisted I stayed at hotel because that what the computer said. I asked that the account be closed and for a refund. She said to contact my credit card and dispute the transaction. No problem. In Progress. If you have to call CS, you will be frustrated. Be prepared.
Too many fees
by hotwire junkie on 2018/10/20 15:53
I use Them a lot but too many fees!!!
The best deals are on Hotwire
by longvcde on 2018/10/20 01:52
Love Hotwire deals
Going down hill, rapidly.
by Boycie702 on 2018/10/18 22:36
Used to be great value. Now the savings are minimal-to-zero as the “Hotwire fees” are added on to the displayed cheap price. You can now get cheaper deals at named locations through other sites/apps rather than risking a blind bid. Same, I’ve used this since 2008 but I seldom end up buying through Hotwire now.
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Perfecto
by daniromerop on 2018/10/17 04:36
He utilizado 3 veces y me ha ido de maravilla
My go to discount hotel resource
by TheRealBrianGomeZ on 2018/10/16 15:59
Hotwire.com Surely is my number one booking site for hotels. I almost exclusively use their hot rate deals and out of countless bookings I’ve had maybe one or two bad experiences all of which were rectified immediately by the fantastic Customer support team. They truly are a five-star Resource in my opinion however I am Giving them four stars due to their lack of any loyalty program or rewards program. Yes at the end of the day their phenomenal rate Is the reward however their competitors Seem to be able to incentivize their particular markets and demographics leading me to question how we as individual consumers are valued or not valued within their companies structure. There has been numerous situations where I have booked a higher-priced room with a Hotwire competitor for The simple fact – that purchase would get me one step closer to a particular incentive or Tier or achieve some level of recognition – with hotwire.com I have no opportunity to achieve. I have spent thousands upon thousands of dollars with Hotwire.com it would be nice to receive some type of Perk or recognition for My continued patronage.
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
Bad hotel extended stay america in anaheim
by Nickel150 on 2018/10/12 02:26
I made the mistake of doing hotwires fire deals not knowing what hotel I was going to get for a disneyland trip and ended up getting a trashy hotel. The hotel itself was rundown, had fluids and trash on the elevator floor, and the hallways looked rundown and hadn’t been vacuumed in ages. The hotel room I got had a funky smoke smell, had white residue on the counters and tables, I found a lighter and broken glass in one of the kitchen drawers, and there was a blood stain in the tub and a dry blood stain on the outside of the bathroom. I had my little sister with me and we felt unsafe and disgusted with the hotel and left after complaining to the front desk because they didn’t have housekeeping all they were willing to do was come up themselves and sanitize the bathroom and wall. I called hotwire and was told I could either get a refund or give me another fire deal and potentially put me in the same situation so I took the refund and ended up finding a more expensive hotel last minute without hotwires help. 1. Hotwire needs to investigate these hotels and make sure they are habitable to stay in for their customers especially if they are doing deals on them 2. They need to be willing to help their customers more if they get into situations like this cause I was basically left to fend for myself because I didn’t want to risk getting another horrible hotel. After this experience, I don’t want to book through hotwire again unless they really do some improvements to the hotels they provide.
Works as advertised
by tuxedo58 on 2018/10/11 20:22
All of my reservations are in place and trips completed as planned and booked.
Cancellation
by Djcurlyses on 2018/10/10 21:59
They didn’t mentioned any about cancellation and after I paid for it. They said no cancellation after the fact I paid. Stop paying for Hotwire from now on.
AVOID AT ALL COSTS
by Mcberko on 2018/10/10 04:18
This app is a rip off. Do your due diligence before booking here. Google hotwire and read the reviews. It could save your trip. Book directly with the hotel after checking with expedia, priceline or kayak.
Well done
by Fun size805 on 2018/10/08 03:53
Effortless, efficient and cost effective that’s what’s up.
Great deals here!
by Kianakidd on 2018/10/07 15:57
Thanks Hotwire, I’ve been using hut services for years and have never been disappointed
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Chat Feature
by Mattieeeemattmatthew on 2018/10/05 17:47
Chat feature freezes over and over when trying to connect to a chat representative. Couldn’t get the help I needed.
Best deals
by Notamy on 2018/10/01 23:41
I am careful to be selective with the filters and I have always been completely satisfied with everything I have purchased.
Umm... No no nope
by Bipitybop72 on 2018/10/01 04:01
Please book with someone whose apps really work. Someone whose websites work. Someone whose tested everything before you head off into another country to hope your stay is confirmed
Book!
by Leo_Torres on 2018/09/21 04:50
Great deals , never been disappointed!
Best Hotel site by far
by in the crease 95 on 2018/09/17 23:48
Always my first place to find a great place at a great price.
Stay away
by Hehvdhsuens on 2018/09/15 18:05
I booked a hotel through them only to get to the hotel and find out they were full and could not accommodate my stay. Spoke with 3 very rude people at Hotwire and their solution was that they would find me another hotel and pay the difference but I had to pay upfront! That is NOT a solution for me to pay twice for their mistake and wait for maybe a refund. Currently filing a lawsuit for damages and I have yet to be reimbursed.
Better be ready to book instantly
by oyftjsutshfZngxj on 2018/09/13 17:42
Because if you take 5 minutes to book the deal is gone and once they know what you are looking for they jack up the price!!! Avoid this app
No refund for a rental car
by Nanette28 on 2018/09/12 17:12
Even though we prepaid for a rental car (SUV) to go to a wedding in North Carolina and then a HURRICANE threatens, Hotwire would not do anything for us. I ASKED NOT FOR A REFUND BUT JUST HOTWIRE CREDIT. Still no because it was non refundable. However I booked our hotel thru hotels.com and called them and even though we had prepaid and selected the cheaper non refundable rate, we got a FULL REFUND.. Obviously Hotwire does not care about personal issues due to a hurricane and evacuations of North Carolina.
Boudjemai
by the bouj on 2018/09/12 08:54
Awesome
Works for me
by nicki1259 on 2018/09/11 20:04
Simple, quick, competitive prices, works for me.
Hidden charges
by yolly81 on 2018/09/11 02:30
Never again ! First and lastime that im going to do a reservation with that company. The hide the hotel charge like for pet allowance. They don’t tell you before you do the reservation. And the if you change a hotel once you can have options because they don’t accept another change. Completely not recommended
Hotwire is Awesome
by Tm4freedom on 2018/09/09 17:45
I’ve been using Hotwire for years and have saved thousands of dollars on hotel rates. I’ve never been disappointed, but it does require a little homework on the users part... i.e. have a general idea of where you want to stay in a city, read the amenities section carefully so you know whether your getting free parking, etc.
Hotwire
by TimBrill on 2018/09/09 03:28
I just booked a rental car through Hotwire and it was very simple
Do use Hotwire!!
by 1koolgrannie on 2018/09/03 18:36
Terrible customer service, I booked in error and advised immediately my mistake and even after being elevated to a manager, they refused to help me. I DO NOT recommend Hotwire. There are too many other companies out there that would appreciate your business.
I didn’t recommend this app
by IamBlinjoe on 2018/09/01 10:15
So frustrating when I booked two hotels for my cousin. We were informed that the booking was canceled upon getting to the hotel. I had to call Hotwire Care and I was told my account and booking was flagged by their Risk department. I tried to reach the number given to me by their customer care, but it keep asking me to leave a voicemail which I did. Firstly, I didn’t receive any email or a phone call that will notify me that there’s issue with my account. This is a poor service Secondly, why would your risk department has a voicemail number and not a number people can reach and talk to a human? Thirdly, your customer care representative are rude. I have deleted your crab app and I have filed a dispute with my bank.
Truly awful
by bww75 on 2018/08/31 22:22
A truly awful, misleading travel firm. The discounts they claim to offer are actually the same and sometimes higher than booking directly. Better to book directly and have the option to change/cancel etc.
The worst company ever!
by ilooovebubbly on 2018/08/27 23:27
Complete Sham!! Both ever taking and the customer service is so absolutely to me I cannot believe I am so upset! Never ever use this company!
Not as promised
by Niskabitch on 2018/08/27 14:32
Hotwire said the car was at the airport. Not so required 2 shuttles. Could have booked it directly with the off site agency for less then the false Hotwire deal. Bait and switch
Hotwire
by blahblahwtf on 2018/08/26 05:10
Rocks
Excelente servicio
by Barahona46 on 2018/08/23 20:51
Muy bueno precio y excelente servicio
Money saving
by 23andrew23 on 2018/08/23 12:20
Always save us money in great hotels. We travel long distance to visit family and it is a great resource for us when Seeking a spot to rest for the night.
Avoid Hotwire, look twice before you pay
by Barhoom_hanood on 2018/08/18 21:36
I booked through what is called Hotwire deals, I’ve chosen specific amenities to filter hotels prior to booking. When I am done with my booking I got the rotten egg. None of my selected amenities prior to booking was granted. It’s a waste of money and a scam to get you a deal that dose not exist.
Avoid at all cost
by Chris & Ed on 2018/08/18 05:29
Hotels will refuse to help with any discrepancies because you booked with Hotwire instead of their website. Hotwire will not help because theres nothing they could do and it depends on the hotel. I was told by the receptionist if i would had made my reservation through marriott they would be able to accommodate my family but there’s nothing they could do with hotwire reservations.
Room selection
by shnimss25 on 2018/08/17 05:36
I love the prices on Hotwire but... I have booked with them several times before and they end up sending me to the same hotel over and over again. I would think they would give you something different based on where u have stayed before!
Poor content reliably
by Walter's Wanderings on 2018/08/16 06:40
Chat person can’t don’t my booking. Booking number doesn’t show up on my app. No place to search booking number. I got an email but no conformity with the App 😕 Not pleased
Always my solution
by costalim on 2018/08/15 23:43
Love this app! For years I have been using this app to rent cars on my trips! Great prices! Easy to use always! Thanks!
Deceptive Offer
by SpyrosMarinis on 2018/08/15 10:23
I was presented the “amazing offer” for up to 50% discounted price plus and extra $10 if I booked until midnight 8/16 only to find out that the “ROAD10”promotion code could not be applied on my reservation due to the car not been marked as “hot rate” (no car was marked as such though). I would expect that I will be at least be reimbursed the $10. Thank you, Spyros I. Marinis, MD Cell: 412-608-9847
Inflexible!
by Merieleten on 2018/08/11 05:00
They guarantee the lowest prices which is always false. Look elsewhere for better options!
Best and easiest booking for cars no matter where you are!
by Subway surfer awesome person on 2018/08/09 22:12
Always easy and fast booking! Been using hotwire for cars for over 7 years and I have been great full to get lowest pricing and price comparison in one easy app! Absolutely the only way I book a car rental while traveling! Hotel is ok. Love this app though! So easy!
Dr Dennis Wilson
by Dwjazz Jazzbone on 2018/08/08 09:29
Great app. Great rate. Always dependable, Always reliable. What’s not to love???
Sad
by Sleddman on 2018/08/07 02:59
I’ve used my email to get hot deals sent to me and have not gotten one email and I need a minivan and wanted to save some money and now the pricing is through the roof Thanks for nothing.
Terrible service
by Curtis9148 on 2018/08/04 15:38
Hotwire is good for booking a room with 1-2 people. Do not use this site for three or more in the room! It asks how many you have but do no trust it. Then when you do get to a hotel and find out they misbooked it try and call their customer service, what a joke 31 mins on hold then 26 mins on the phone with them and no resolve at all. We slept 3 in the bed and one on the tiny couch. In their defense the hotel customer service was even worse. It isn't worth saving $20.
Great deals on rental cars
by JavoTechnic on 2018/08/02 00:51
Love to use hot wire for great deals on rental cars!
Avoid this place!
by ChrisPster on 2018/07/31 18:01
Do yourself a favor and stay anywhere but here. This property is part of a timeshare network (VRI.) It’s not an “inn” or a “hotel.” They already have timeshare folks money, so they don’t have to impress them. They aren’t there to impress anyone. We stayed for 5 nights. On the last morning the cleaning person opened the door at about 8:45 demanding we get going. I told her we were getting ready. She heavily sighed and proceeded to stand outside the rooms glaring at us for the next hour and 15 minutes. Check out is 10am. A 10am check out is already ridiculous. 8:45 is insane. We had 3 rooms. We had vacated one of the rooms by 9:15 and we told her. She rolled her eyes and still stood outside “mad dogging” us. They didn’t clean any of the rooms once during our stay. Towel exchanges was the extent of their housekeeping. At $205 per night/room you would think you would get a little service. The service we did get was in the form of a $75 per room cleaning fee. Over $3k for a 5 night stay wasn’t enough $$$$ for them. Remember they never cleaned the rooms during our stay. When we called to find out why there was an extra charge on our card. The manager proceeded to scream at us. When it was explained that no one cleaned our rooms during the stay we were yelled at, “we don’t do that!” She told us they don’t care about repeat customers. Lesson learned. Avoid all properties managed by VRI and stick to branded hotel chains.
Overcharged, deceptive location, and the worst customer service
by HotwireCheatedMe on 2018/07/31 06:47
I booked a room on Hotwire which claimed over 55% savings for a 4-star hotel in a large city. What I got is a hotel west of the city by miles and a total cost that was actually more than directly booking the hotel on their website. When I contacted customer service, they provided a templated response saying they couldn’t provide a refund or credit and then kept ending the customer service chat on me, multiple times. Very discouraging and disrespectful. One of the reps even stated that I didn’t need to know anymore information and flat out stated i wasn’t getting any money back or a credit. If it sounds too good to be true, stay away!
You lose all compensation when you book through them!
by Dan Loves Debbie on 2018/07/28 15:44
If there is a problem with the hotel Hotwire will only offer $25. No full refund even if they do something horrible. In my most recent case I saved $9 over booking the Comfort Inn Downtown in Chattanooga only to have the staff ignore our do not disturb sign and wake us early. Normally I would get a refund from Comfort Inn. 1 hour on the phone and texting with Hotwire and the best they can do is $25. This applies to thefts from your room and other losses also. Not acceptable!
Promo code fiasco
by Zeenawombat on 2018/07/27 21:52
Tried a dozen time to use promo code and pay with PayPal, every time I came back after logging into PayPal, the promo code “mysteriously” disappeared. An incredible hassle and ended paying with another method. Fix this glitch or don’t offer promo codes
Cannot add trip booked on site to app
by biLLy_has_a_hat on 2018/07/27 14:58
We booked a bundle trip on the website and cannot add our itinerary to the “My Trips” on the app. Not impressed with the app so far.
Good but could use more features
by malikb5055 on 2018/07/27 03:13
Great app, but I still prefer kayak because it keeps track of everything like my flights, flight miles, places I traveled, how many cities I’ve been to, and syncs automatically. It would be awesome if these features were added to Hotwire so I could use it as my main travel app.
Hot deals
by Dwelio on 2018/07/27 01:18
Great service, great rates! Keep up the good work!
I have to keep logging in
by hassaniraj on 2018/07/27 00:30
Please have a touch id to login for IOS and I don’t know why you guys keep logging me out with every update its so not user friendly.
La mejor app para hoteles!!
by Alex Sensy on 2018/07/26 19:50
Excelente app
Hidden fees! Stay away
by kenfused on 2018/07/26 16:25
Use Hotwire if you don’t mind getting stuck with surprise fees after you book, or at check-in. Recently thought we got a good deal on a hotel, I am booked for $97. Just staying here overnight on a quick road trip. Not using any facilities or anything else. To my surprise the hotel charged $31 plus tax, coming to $37 in order to park overnight on their property! Talk about sticker shock! I talked to hotwire, and they claim they have no way to warn people that there can be extra fees added onto your stay. This would be like apple telling you that after you paid a nonrefundable fee for your iPhone, you also were required to then pay for AppleCare for three years. And they only told you that after he went to the store to pick up your phone and had already paid. At check out, there should be something that says there may be other additional fees charged by the hotel beyond all the taxes, hot wire fees, recovery charges that hard wire is already charging you for. This does not seem like truth in advertising. Why would I ever decide to pay or book anything in advance if I didn’t know what I would have to pay additionally after a nonrefundable purchase. I’m going to stick with Hotels.com in the future.
Expensive FEES TAXES RATES⬆️
by DigoNigro on 2018/07/26 02:58
Not a friendly people $$$$$$ rates are ridiculously expensive No need to use this App I’ve found out about many other “travel” apps and got better rates so far I would never recommend this app to anyone!
Good, but sometimes hit or miss
by eric from detroit on 2018/07/25 16:22
I use this app regularly for trips to New York. Sometimes it’s great and you can get an awesome deal. Other times (20% +/-) you get a crappy deal. Works well most of the time.
Awesome savings!!!
by Lil Annie53 on 2018/07/23 03:25
Love how easy and fast I can book a room anywhere!
Overall best deals
by Marty Mich on 2018/07/22 18:54
I typically look for deals the evening I want to stay (unless there is some big event) sorted by price low to high and choose the best I can with 70% or higher rating. I’ve had some great deals. The very beat have been when I’m traveling in the off season. I haven’t found a better easier system for saving. Car rentals have been good too.
Ok
by bpahzzz on 2018/07/19 16:44
Extended Stay America is not a 2.5 star hotel
No room
by MNSTR99 on 2018/07/19 01:11
This hotel does not honor Hotwire reservations. No rooms available
This is not a 2 1/2 star hotel
by dadenso on 2018/07/18 02:26
I am having to get a another hotel tonight because I was mislead by Hotwire. I stayed at 1 hotel down the road last night that is rated 2 1/2 stars by hotwire. Tonight I book a 2 1/2 star hotel listed as a hotwire “hot deal” and this place is a straight up dump. This is a motel for construction workers, no offense thats my biz too, but I’m on a family vacation and I have small kids with me. This is not even worth comparing the 2 places, this is straight up being mislead by Hotwire. I would love to walk both properties with a hotwire rep and see if they can compare the 2.
Awesome
by Northern NM Pueblos on 2018/07/16 19:50
Always Right On Accommodations
Avoid this place!
by ChrisPster on 2018/07/31 18:01
Do yourself a favor and stay anywhere but here. This property is part of a timeshare network (VRI.) It’s not an “inn” or a “hotel.” They already have timeshare folks money, so they don’t have to impress them. They aren’t there to impress anyone. We stayed for 5 nights. On the last morning the cleaning person opened the door at about 8:45 demanding we get going. I told her we were getting ready. She heavily sighed and proceeded to stand outside the rooms glaring at us for the next hour and 15 minutes. Check out is 10am. A 10am check out is already ridiculous. 8:45 is insane. We had 3 rooms. We had vacated one of the rooms by 9:15 and we told her. She rolled her eyes and still stood outside “mad dogging” us. They didn’t clean any of the rooms once during our stay. Towel exchanges was the extent of their housekeeping. At $205 per night/room you would think you would get a little service. The service we did get was in the form of a $75 per room cleaning fee. Over $3k for a 5 night stay wasn’t enough $$$$ for them. Remember they never cleaned the rooms during our stay. When we called to find out why there was an extra charge on our card. The manager proceeded to scream at us. When it was explained that no one cleaned our rooms during the stay we were yelled at, “we don’t do that!” She told us they don’t care about repeat customers. Lesson learned. Avoid all properties managed by VRI and stick to branded hotel chains.
Horrible customer service!!
by shawvols on 2017/12/07 05:08
I tried to book a room 2.5 hours away from home for the same night, but received an error saying that the deal was gone. I checked with my credit card company, and a $167 pending payment was showing from Hotwire. I called Hotwire to find out if I had a reservation, and was told me that I didn’t. I talked to 3 people in hopes that they could assist me in getting a room for the night. They kept telling me that they didn’t have a room similar to the room I tried to book. I requested that they release my pending charges, and was told it could take up to 24 hours. At this point, I had been on the phone with Hotwire for over an hour, and it was too late to make the trip. After insisting to talk to a supervisor, I finally got someone to help me resolve the pending charges. Hotwire never apologized, and did nothing to make the situation right.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Won’t even switch hotels when you’re in danger
by Lil Wonder on 2018/04/08 20:48
Last year I used Hotwire and I got booked at a Hotel that I was previously booked at through Hotwire in another year and which I felt very unsafe. When I called to see if I could switch hotels and explained to them that the previous year I had an incident happened to me where I was assaulted at that hotel, they refused to change me into another hotel and told me that all bookings were final. It took me two hours to finally get them to at least change my Hotel as they would not give me a refund. I gave them another chance and I am really angry that I did. This year, I wanted to book a hotel and after entering in a different credit card information for whatever reason it booked a different listed hotel that I did not want to stay at. When I called to rectify The situation they would not do anything about it. I never write reviews and I really hope that no one ever uses this service ever they’re awful.
Terrible app for a terrible company
by Dmpyle on 2017/10/03 04:41
This app and the company behind it are horrible and you can save yourself a lot of pain by avoiding them both. I was trying to book a hotel for the following week and noticed that the app kept changing my dates to the current day every time I refreshed the search. Finally booked one and thought I was good to go. When I arrive at the hotel they have no idea who I am and it turns out the app booked the hotel for the same night I booked it. Then the hotel says someone checked in and used the reservation. I called Hotwire and they said since it’s a “HotRate” deal there are absolutely no refunds or changes, which apparently includes their system screwing up. So now I payed for someone else’s hotel room last week and had to get a last minute room at full price when I arrived totaling over $700 for what ended up being a 7 hour stay in the hotel. I will never use anything with the Hotwire name again
Not accurate description of hotel
by vee562 on 2018/06/19 06:02
I booked a hotel and one of my main filters was a hotel with a pool. I chose the hotel but upon arrival noticed construction going on at the hotel near the pool. I then ask the receptionist and she says it will be opened the next day, FOR SURE. The next day, the new girl now working the front desk, says the pool will be opened after 5. Again I let it go because our reservations were for a few days and we would have time to hang out by the pool once it opened. I return to the hotel later that same day with my two children and husband to see posted signs saying the pool will not be opened til renovations are completed. I was very disappointed with Hotwire for not letting me know this hotels pool would be out of service and then the hotel, Comfort suites Odessa, for giving me the run around. Very inconvenient and upsetting. I work hard for my money and want what I pay for.
Badly run hotel riviera
by bad hotel riviera soutj beach on 2018/07/03 02:08
Hotel housekeeping was not consistent in cleaning the room and many days by 5 pm had to call down before the came to clean. Days that didn’t clean dishes leave coffee pods left sand in the shower etc. secondly we lost power 3 times and twice in one day and was unable to work and one night had to move to a different room. The second time we waited over one hour for the main fence guy from another property of there’s to come an couldn’t even find the power box we had to go switch it back on. After the third time this happened we asked them to in some way for spoiled food in fridge plus all the other inconveniences plus one day not be able to work and losing work I asked for some sort of compensation and for 45 minutes attempted to reach something and hotel refuse to do anything for all the issues that we clearly there responsibility
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
Hotel ratings exaggerated
by Traveler with taste on 2018/02/13 01:29
I use this app a lot and although I appreciate the good deals. It seems like some of the hotels are rated with a higher star value than the actual hotel could be rated for. I have purchased some of their hot deals for a three star hotel that turned out to be barely better than a Motel 6. I Purchased a hot deal for a four-star hotel with 80% reviews to find out it’s on Sepulveda Boulevard and a best Western motel. I don’t know who is grading the stars, but in my book, there is no such thing as a four-star hotel on Sepulveda Boulevard. And of course, when you purchased the hotel, you do not know what hotel or where it is. And once you find out and see the room, there is no refund or cancellation or reducing your stay.
Left me stranded
by Jnaumow on 2017/10/16 14:57
Booked a hot rate rental car and upon arrival the rental car company refused to honor the confirmed reservation. After calling Hotwire they kept me on hold for 30 minutes while they spoke with the car rental company. Hotwire’s response was that the company would not adjust, but Hotwire would make a special concession this time and refund my money. The agent acted like I should feel privileged that I would get a refund. No offer or willingness to find me an alternative rental with any of the handful of companies available at the airport where I was at. Needless to say I used a competitors website and was able to book a similar deal in 5 minutes and walk out with a car. Pathetic customer service and they will not see my business again.
I like them! J.O.
by Sal-bug on 2018/04/17 16:25
I travel on business a lot and use Hotwire often especially on short notice. This app has worked for me 99% of the time. And if I ever ran into a problem with any stay a quick call to them and it was taken care of immediately no questions asked. I personally can't say a bad thing about this company. Using this app requires the ability to read between the lines and knowing the areas to hit on a great hotel. In other words if you have half a brain it's a great way to go.
Best rates - best hotels
by cra01004 on 2018/02/20 14:55
I’ve been using Hotwire for years - I’ve learned to book early to get the best deals and have stayed at hotels I otherwise wouldn’t afford. I have referred so many people to “my secret” to how I get my unbelievable deals and my wife brags about my ability to find 4 star hotels for 2 star prices. I now use it for my business travel and refuse to use our companies travel site because I save our company so much money. Thanks Hotwire!
voice over accessibility is poor again
by Lucky 10382 on 2018/03/14 20:14
The current version has very poor blind accessibility. On the search results page for hotels, all the tabs at the bottom of the page are unlabeled so I don’t know what I’m clicking. When I click on a hotel it doesn’t tell me which hotels I might be choosing from while invoice over mode and it doesn’t list the amenities in voice over mode. Travelocity doesn’t have these problems. I am a repeat customer of hotwire but there most likely going to lose my business on my upcoming vacation in two months because I can hardly use the app.
Horrible Service
by Cdp14 on 2018/05/28 15:36
Every time I rent a car in my area, I get to the rental car agency and they don't have a car readily available. Three times I had to wait 2 hours to get a car which made me miss my nephews communion!! Another time I got to the counter and was refused a rental because I am a local resident and did not have car insurance! Seriously??!! Isn't that the purpose of renting a car?! i ended up having to rent another car from a different company & lost my money because I prepaid with hotwire for a car rental. When I called I was told they could not refund me even thouhh I had the receipt for the new rental. Unethical & poor customer service!
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
Crossing my fingers
by J Garoppolo on 2018/05/21 16:52
I was searching for hotel in Glendale with the swimming pool to be exact. I found one that was adjacent to a very nice mall. It was everything I wanted a nice neighborhood swimming pool and free breakfast free parking all the amenities I wanted The price was a little high for me so I kept searching. I clicked on one that allows Hotwire to choose a hotel for me. The price was right so I CROSSED my fingers and booked the room in hopes that they would book the hotel that I passed up earlier with all the amenities I wanted. AND WOW! IT WAS AWESOME!YES! I was extremely happy. I was going to stay in the place I hoped for and the price I was aiming for.😎 The first time crossing my fingers ever worked for me. Hope it works for all of you too Take care Drive safe God Bless
Overall best deals
by Marty Mich on 2018/07/22 18:54
I typically look for deals the evening I want to stay (unless there is some big event) sorted by price low to high and choose the best I can with 70% or higher rating. I’ve had some great deals. The very beat have been when I’m traveling in the off season. I haven’t found a better easier system for saving. Car rentals have been good too.
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Car rental desks don’t accept accountability for Hotwire.
by 1972olds on 2018/02/01 15:42
I view Hotwire as acting for, say, Alamo. They view Hotwire as my agent. So if there’s a miscue in derails between Alamo and Hotwire, I expect them to work it out between themselves. They are in the car been a business, not me. But some car rental companies leave you hanging and tell you to call Hotwire, even though it’s a problem in their relationship, not my relationship with Hotwire.
Hotwire is Awesome
by Tm4freedom on 2018/09/09 17:45
I’ve been using Hotwire for years and have saved thousands of dollars on hotel rates. I’ve never been disappointed, but it does require a little homework on the users part... i.e. have a general idea of where you want to stay in a city, read the amenities section carefully so you know whether your getting free parking, etc.
Good but could use more features
by malikb5055 on 2018/07/27 03:13
Great app, but I still prefer kayak because it keeps track of everything like my flights, flight miles, places I traveled, how many cities I’ve been to, and syncs automatically. It would be awesome if these features were added to Hotwire so I could use it as my main travel app.
This is not a 2 1/2 star hotel
by dadenso on 2018/07/18 02:26
I am having to get a another hotel tonight because I was mislead by Hotwire. I stayed at 1 hotel down the road last night that is rated 2 1/2 stars by hotwire. Tonight I book a 2 1/2 star hotel listed as a hotwire “hot deal” and this place is a straight up dump. This is a motel for construction workers, no offense thats my biz too, but I’m on a family vacation and I have small kids with me. This is not even worth comparing the 2 places, this is straight up being mislead by Hotwire. I would love to walk both properties with a hotwire rep and see if they can compare the 2.
Great way to save on hotels
by olawet on 2017/10/01 10:52
I use Hotwire all the time for hotel bookings. On the average it saves me approximately 30% if I book on the day of arrival. The fact that you don't know the name of the hotel until after booking is totally ok as you know the rating and the filters allow you to choose fairly precise location.
Perfect Travel App
by BeardedNick on 2018/05/10 22:57
Perfect for booking a great room at a fraction of the price - on the fly! I have literally landed in a city (Chicago, Minneapolis, Philly, D.C. etc) driven into town for lunch or dinner and while waiting for the delivery of my entree - jumped on phone, pulled up the HOTWIRE APP & booked my room in less than five minutes. Yes, FIVE minutes or less! Yep, it’s that easy: while selecting your meal, select your room! ❤️ Hotwire!
Experienced User
by Hierge on 2017/11/04 13:56
We only use Hotwire to book rooms. Occasionally we end up in mediocre properties but on most occasions we get awesome rooms. Depends on the market. In Fairfax VA there are 4 star hotels available for the price of motels. The only reason this isn’t five star is customer service which isn’t good. Promised me a coupon for $25 after dropping a reservation. Nothing. I’d rate customer service a two.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Best and easiest booking for cars no matter where you are!
by Subway surfer awesome person on 2018/08/09 22:12
Always easy and fast booking! Been using hotwire for cars for over 7 years and I have been great full to get lowest pricing and price comparison in one easy app! Absolutely the only way I book a car rental while traveling! Hotel is ok. Love this app though! So easy!
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Great prices in a solid app.
by Amorrisson on 2018/04/25 16:06
I use Hotwire for my last minute hotel needs. I always jump on and am able to find incredibly low prices almost instantly and usually where I want to be! I would highly suggest this to others in need of well priced hotel rooms.
We love Hotwire <3
by Travelislife Forlife on 2018/06/22 04:21
I always research the heck out of travel options to find the best deals and a nice experience... and hotwire wins, hands down, in making my research efficient and successful. The success of Hotwire’s system is due to the “recommendation percentage” from previous customers... it’s not failed me yet. So rate your stay! :)
DO NOT USE IT
by Fiffjddjhfhjh on 2017/10/20 14:46
I booked hotel on 20th October at 1am in morning when I was done with work in Nj . When I came to hotel around 3am hotel receptionist told me reservation is for 20th October but starts at 3pm🤔. So I lost night sleeping in car a I am tired at work because Of Hotwire . When you call hotel and ask to go in today it means now , not in 13 hours , this application is not serious tool for booking hotel , if you need some serious booking without mastaike you should call hotel and book it . Never again this stupid unusable aplication
You lose all compensation when you book through them!
by Dan Loves Debbie on 2018/07/28 15:44
If there is a problem with the hotel Hotwire will only offer $25. No full refund even if they do something horrible. In my most recent case I saved $9 over booking the Comfort Inn Downtown in Chattanooga only to have the staff ignore our do not disturb sign and wake us early. Normally I would get a refund from Comfort Inn. 1 hour on the phone and texting with Hotwire and the best they can do is $25. This applies to thefts from your room and other losses also. Not acceptable!
Best app ever! Best deals ever!
by PK Chicago on 2018/04/25 17:23
I’ve used HotWire a ton and have only had one disappointment albeit in a tough market. I generally select 4 star hotels with 90% approval rate that have some Hotwire reviews attached to them. Keep up the good work but please please please be careful to be extra strict with star ratings and feedback about “bad” hotels.
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Super!
by tdeddy on 2018/01/04 16:52
If you travel regularly, this is the app for you. It does a spectacular job consolidating searches and pressente them in clear and concise options. Love this app and you will too. Although, they need to work a bit on their login protocol. It sometimes does not recognize active credentials.
Poor user experience
by ernookum on 2018/03/02 08:10
Retrieving login information from an email is problematic and often results in error messages without an explanation as to the reason (very poor user experience) When I am using the same app from the same iOS device I shouldn’t have to go through such a difficult experience and create a new account each time...In short, other sites are much easier to use.
I didn’t recommend this app
by IamBlinjoe on 2018/09/01 10:15
So frustrating when I booked two hotels for my cousin. We were informed that the booking was canceled upon getting to the hotel. I had to call Hotwire Care and I was told my account and booking was flagged by their Risk department. I tried to reach the number given to me by their customer care, but it keep asking me to leave a voicemail which I did. Firstly, I didn’t receive any email or a phone call that will notify me that there’s issue with my account. This is a poor service Secondly, why would your risk department has a voicemail number and not a number people can reach and talk to a human? Thirdly, your customer care representative are rude. I have deleted your crab app and I have filed a dispute with my bank.
Terrible service
by Curtis9148 on 2018/08/04 15:38
Hotwire is good for booking a room with 1-2 people. Do not use this site for three or more in the room! It asks how many you have but do no trust it. Then when you do get to a hotel and find out they misbooked it try and call their customer service, what a joke 31 mins on hold then 26 mins on the phone with them and no resolve at all. We slept 3 in the bed and one on the tiny couch. In their defense the hotel customer service was even worse. It isn't worth saving $20.
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Very satisfied.
by Kennnnntron on 2018/02/17 17:45
Have used Hotwire for many years. Always have been happy with the results. Customer services have always been courteous and prompt. Will continue to use this app and recommend it to others.
Fast and accurate
by ChristySkyy on 2017/11/30 14:42
I love using Hotwire for last minute car rentals. I work within airline industry and receive discounts from several rental agencies but choose to use hotwire instead. It's quick, easy, and affordable.
Awesome savings every time.
by Dave and Yolanda on 2018/06/29 16:37
Never disappointed with Hotwire hotel or car rentals. Booking is fast and easy. Always read the comments to ensure you are getting a quality hotel and car rental.
Everything Except
by Laz2127 on 2018/01/18 23:11
I love Hotwire! 90% of the times I book a hotel or car it’s throu Hotwire! Only thing I don’t like is that if a mistake is made on the customers part it can be hard to correct or receive a credit! I have been using Hotwire for many many years.
Saichand
by Sai beeram on 2018/01/25 06:44
Hot wire does always good job with best rates., they have done meaningful return to me when I have reached SFO airport last time and missed the last shuttle provide by rental car agency with their mistakes. This kind of incidents improves the trust on the Hotwire., I prefer hotwire without any other thoughts
Greenview Hotel in Miami
by daresendiz on 2018/11/27 19:20
It is not like it looks in the picture it is extremely small and ugly it should be one star instead of 3.5 the mattresses are just elastics you can injure your back and it is over price Do not stay there I will never recommend either. Front desk it can be empty for a long time and you are just there waiting for someone to show up, the light in the closet n ver turn off I let them know and never did anything about it
Amazing Customer Support and Best Rates
by sachs089 on 2018/05/29 16:32
I have not only found the best hotel rates on Hotwire but also their fabulous customer support team have gone beyond expectations to help me with my problem. I would absolutely recommend Hotwire to others.
Love Love Love!!!
by Chrissy Crys on 2018/07/12 16:46
I absolutely love Hotwire! I’ve been using it nearly a decade, and it has never provided me with a bad experience. I love the hot rate deals! My hubby and I enjoyed a 4.5 star hotel downtown for a fun staycation for a hot rate of $78/night! We use the bundles regularly for family trips too!
Can't read hotel reviews
by TheLakeDaddy on 2018/04/11 00:52
Few if any reviews are available to see. Stars mean nothing without a review of the hotel to read. This has been my long time complaint with Hotwire. None are shown on their website when using my Mac.
Rating Trends
119,101,124,93,54,134,115,75,143,144,113,90,82,88,103,81,100,97,79,80,87,94,112,116,124,96,94,108,146,155,181,159,133,129,119,157,137,139,126,67,93,117,158,135,128,121,122,72,117,175,73,0,267,164,0,0,349,107,0,233,109,66,94,150,103,191,149,77,170,122,148,178,144,123,94,108,130,94,116,139,150,107,91,97,108,117,151,117,105,113
All Versions
4.0
52,054 total
 5
43,415
 4
6,211
 3
1,279
 2
279
 1
870
Current Version (11.10.0)
5.0
49,415 total
 5
41,397
 4
5,854
 3
1,242
 2
247
 1
675
Version History
More...
Screenshots
Search Visibility
App name
Hotwire
Description
Get great deals on name-brand hotels and car rentals in hotspots around the world. Save up to 60% with Hot Rate Hotels and up to 50% with Hot Rate Cars. If you find a lower price within 24 hours of booking, we’ll match it and refund the difference. With the Hotwire App, you can: • Get mobile-only deals on hotels and cars • Book 4-star and boutique hotels from Hyatt, Four Seasons, Radisson and more • Shop below-agency rates on thousands of cars from Hertz, Enterprise, Avis and more • Check reservations, trip details and confirmation numbers on the go • Contact Customer Care 24 hours a day • Pair your iPhone with your Apple Watch for at-a-glance trip info
Great Deals
by terpe09 on 2018/12/07 02:18
Hotwire is one of the best hotel sites with the best deals I’ve ever been on. I highly recommend this over any other site.
This is my Go-To App when booking Hotels!!!
by zachattach2309 on 2018/12/06 16:09
I really love Hotwire when booking a hotel room. It’s the cheapest, most convenient third-parTy app out there. Even better than Priceline! Love it!!!!!
Convenient!!!!
by awesome 1222 on 2018/12/06 14:26
Love this app
Great hotels at discounted prices
by travelogg on 2018/12/04 20:43
I have used Hotwire.com and the app for years. I always get great hotels for discounted prices in good areas to the attractions I visit.
Fake Star Ratings
by 355912225 on 2018/12/03 01:20
Filtered by 4 and 5 star hotels only and was booked into a 3 star hotel. When I called to ask why the customer service agent told me that they simply have their own ratings system. The “savings” by booking with them was non existent and I could have gotten the same rate just booking through the hotel. Will never use this service again and will be sure to make sure no one I know does either.
Best Deals Hands Down
by lg11788 on 2018/12/01 15:08
A lot of other sites try to do what Hotwire does, but Hotwire consistently has better prices everywhere I want to go! Book 4 stars with 80%+ recommend scores and you will be happy too!
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Not cheaper than other booking services
by iryna111 on 2018/11/28 15:59
Highly disappointed, booked a hotel via Hotwire, was supposed to be 20-30% cheaper, after they reviled the name of my hotel, I checked with other booking services, turned out, it’s $15 more than you can book via TripAdvisor.
Love the app
by Yass_hammy on 2018/11/28 00:35
But how come we don’t have the options to choose flights on here like we would online?
Greenview Hotel in Miami
by daresendiz on 2018/11/27 19:20
It is not like it looks in the picture it is extremely small and ugly it should be one star instead of 3.5 the mattresses are just elastics you can injure your back and it is over price Do not stay there I will never recommend either. Front desk it can be empty for a long time and you are just there waiting for someone to show up, the light in the closet n ver turn off I let them know and never did anything about it
Terrible experience
by madillkzoo on 2018/11/27 18:49
I had a reservation for yesterday and was scheduled to check out today. When I got to the property there was a problem with payment even though payment had already been withdrawn from my account. When dealing with Hotwire customer service I talked to 5 different people. Although empathetic for me and my situation could not do anything to remedy the situation in what I or anyone with any sense would consider a satisfactory manner. It’s was the last of the money in my account and I was forced to stay outside over night in temperatures as low as 15 degrees Fahrenheit. It was a miserable experience. This is all after spending around 3 hours on the phone with customer service. They could not secure me a room even though they had taken my money and could not get me my money back for several business days which left me with no way of securing alternative lodging. I think it is directly Hotwires fault because I was given a confirmation number which gave me confidence that my room was secure. It was said that it was because Red Roof Inn was not honoring their original price. Now, to me, that’s not my problem. You made a promise to me with the confirmation and backed out because you were going to lose out on 10 dollars. Because of greed I was forced to be left to the elements. It’s been the worst experience I’ve had with a booking service or any service since I can remember. I was given 25 dollars in credit to use towards future trips which is a slap in the face if you ask me. That 25 dollar credit and the refund arriving into my account 24-48 hours later didn’t keep me warm last night.
Take your time
by Jenny & Chicken on 2018/11/27 03:37
Great app.
No flights?!?
by magiclasts on 2018/11/23 21:47
Why???????
Not Refundable
by Zireko on 2018/11/23 03:06
I am telling everyone if you made a mistake about date time and everything you have to understand you will get nothing back even cost you 2500$. Worst stupid customer service if you don’t change if you don’t refund if you don’t do anything why do you have a customer service why???? You put a voice record tell everybody **if you paid got middle of the finger**
Incorrect hotel information
by smodi391 on 2018/11/22 22:42
It was mentioned free parking but I had to pay 40 bucks for overnight parking. No Hotwire support as well.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Be careful with this app are not trust.
by wii lii on 2018/11/15 17:58
much care is fraud the offers are not real or the rate offered by the hotels. Not offer a star rates correct.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Car rental with hidden details
by Eleonor's on 2018/11/13 22:15
We are highly disappointed with this device. The customer service did not provide us with any acceptable solutions.
Avoid using Hotwire!!!
by Yodle_odler on 2018/11/12 14:57
The hotel they chose was much lower star rating than they claim. I called their customer service immediately after booking and they refused to switch hotels or refund my money. Horrible service. There are hundreds of companies like Hotwire. Go use one of them. We didn’t stay in the hotel and they still refused a refund. Pathetic service.
Tracking
by Norman$ on 2018/11/11 23:27
Love that Hotwire tracks all my airline tickets and reservations so I don’t have to remember what airline I made reservations with
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Hotel
by Rack Men on 2018/11/10 00:06
Love it
Hotwire Airfares
by (Fast Eddie77) on 2018/11/09 02:22
This App is very good for finding reasonable airfare rates for both domestic and foreign flights!! Check here when doing your homework for the best flight prices!!
Stay away from this company
by Sarailise on 2018/11/08 23:47
They are complete crap. Their customer service does nothing. If you add trip cancellation insurance it doesn’t actually work. You can’t get our trip cancelled so you just end up blowing 100’s of dollars. One of the worst experiences I have ever had. DO NOT USE!!
Wildly inaccurate hotel descriptions
by RoadtrippingPatrickBateman on 2018/11/07 04:38
You’ll only get what is described half the time. More often than not you’re playing hotel roulette where the hotel you’re assigned will be an overpriced dumpster fire that is not even in the area that the app claims, is under construction, or lacks basic amenities that were promised upon booking.
The best
by Marifer0405 on 2018/11/05 00:12
I like this app a lot.
Hot wire the best
by Rich Jay Jr on 2018/11/04 17:24
Reliable and I have stayed in phenomenal places I never, otherwise would have. It’s the BIG difference between staying And enjoying 😍
Buyer beware
by 1234567Bri on 2018/10/31 20:06
I paid $20 more to stay at a 4.5 star hotel, & ended up at the very hotel Hotwire listed as a 4-star hotel, for $20 less. I called Hotwire, which proved worthless. Good luck ever getting money back from Hotwire. They are a dishonest company, with no regard for customer service.
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Easiest service
by Otis Oxnard on 2018/10/27 07:30
We used Hotwire for many of our reservations in Europe and it was so easy each time.
Reliability
by TexasMSKUS on 2018/10/26 19:02
I’ve been using this app for over five years and have always gotten the best deal in a car rental as well as easy payment.
Identity Theft —not help, no clue
by T.spun_86 on 2018/10/24 00:20
Someone created account in my name and my card was charged for a 2 night stay at a hotel in the next town over. I called spoke with supervisor who insisted I stayed at hotel because that what the computer said. I asked that the account be closed and for a refund. She said to contact my credit card and dispute the transaction. No problem. In Progress. If you have to call CS, you will be frustrated. Be prepared.
Too many fees
by hotwire junkie on 2018/10/20 15:53
I use Them a lot but too many fees!!!
The best deals are on Hotwire
by longvcde on 2018/10/20 01:52
Love Hotwire deals
Going down hill, rapidly.
by Boycie702 on 2018/10/18 22:36
Used to be great value. Now the savings are minimal-to-zero as the “Hotwire fees” are added on to the displayed cheap price. You can now get cheaper deals at named locations through other sites/apps rather than risking a blind bid. Same, I’ve used this since 2008 but I seldom end up buying through Hotwire now.
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Perfecto
by daniromerop on 2018/10/17 04:36
He utilizado 3 veces y me ha ido de maravilla
My go to discount hotel resource
by TheRealBrianGomeZ on 2018/10/16 15:59
Hotwire.com Surely is my number one booking site for hotels. I almost exclusively use their hot rate deals and out of countless bookings I’ve had maybe one or two bad experiences all of which were rectified immediately by the fantastic Customer support team. They truly are a five-star Resource in my opinion however I am Giving them four stars due to their lack of any loyalty program or rewards program. Yes at the end of the day their phenomenal rate Is the reward however their competitors Seem to be able to incentivize their particular markets and demographics leading me to question how we as individual consumers are valued or not valued within their companies structure. There has been numerous situations where I have booked a higher-priced room with a Hotwire competitor for The simple fact – that purchase would get me one step closer to a particular incentive or Tier or achieve some level of recognition – with hotwire.com I have no opportunity to achieve. I have spent thousands upon thousands of dollars with Hotwire.com it would be nice to receive some type of Perk or recognition for My continued patronage.
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
Bad hotel extended stay america in anaheim
by Nickel150 on 2018/10/12 02:26
I made the mistake of doing hotwires fire deals not knowing what hotel I was going to get for a disneyland trip and ended up getting a trashy hotel. The hotel itself was rundown, had fluids and trash on the elevator floor, and the hallways looked rundown and hadn’t been vacuumed in ages. The hotel room I got had a funky smoke smell, had white residue on the counters and tables, I found a lighter and broken glass in one of the kitchen drawers, and there was a blood stain in the tub and a dry blood stain on the outside of the bathroom. I had my little sister with me and we felt unsafe and disgusted with the hotel and left after complaining to the front desk because they didn’t have housekeeping all they were willing to do was come up themselves and sanitize the bathroom and wall. I called hotwire and was told I could either get a refund or give me another fire deal and potentially put me in the same situation so I took the refund and ended up finding a more expensive hotel last minute without hotwires help. 1. Hotwire needs to investigate these hotels and make sure they are habitable to stay in for their customers especially if they are doing deals on them 2. They need to be willing to help their customers more if they get into situations like this cause I was basically left to fend for myself because I didn’t want to risk getting another horrible hotel. After this experience, I don’t want to book through hotwire again unless they really do some improvements to the hotels they provide.
Works as advertised
by tuxedo58 on 2018/10/11 20:22
All of my reservations are in place and trips completed as planned and booked.
Cancellation
by Djcurlyses on 2018/10/10 21:59
They didn’t mentioned any about cancellation and after I paid for it. They said no cancellation after the fact I paid. Stop paying for Hotwire from now on.
AVOID AT ALL COSTS
by Mcberko on 2018/10/10 04:18
This app is a rip off. Do your due diligence before booking here. Google hotwire and read the reviews. It could save your trip. Book directly with the hotel after checking with expedia, priceline or kayak.
Well done
by Fun size805 on 2018/10/08 03:53
Effortless, efficient and cost effective that’s what’s up.
Great deals here!
by Kianakidd on 2018/10/07 15:57
Thanks Hotwire, I’ve been using hut services for years and have never been disappointed
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Chat Feature
by Mattieeeemattmatthew on 2018/10/05 17:47
Chat feature freezes over and over when trying to connect to a chat representative. Couldn’t get the help I needed.
Best deals
by Notamy on 2018/10/01 23:41
I am careful to be selective with the filters and I have always been completely satisfied with everything I have purchased.
Umm... No no nope
by Bipitybop72 on 2018/10/01 04:01
Please book with someone whose apps really work. Someone whose websites work. Someone whose tested everything before you head off into another country to hope your stay is confirmed
Book!
by Leo_Torres on 2018/09/21 04:50
Great deals , never been disappointed!
Best Hotel site by far
by in the crease 95 on 2018/09/17 23:48
Always my first place to find a great place at a great price.
Stay away
by Hehvdhsuens on 2018/09/15 18:05
I booked a hotel through them only to get to the hotel and find out they were full and could not accommodate my stay. Spoke with 3 very rude people at Hotwire and their solution was that they would find me another hotel and pay the difference but I had to pay upfront! That is NOT a solution for me to pay twice for their mistake and wait for maybe a refund. Currently filing a lawsuit for damages and I have yet to be reimbursed.
Better be ready to book instantly
by oyftjsutshfZngxj on 2018/09/13 17:42
Because if you take 5 minutes to book the deal is gone and once they know what you are looking for they jack up the price!!! Avoid this app
No refund for a rental car
by Nanette28 on 2018/09/12 17:12
Even though we prepaid for a rental car (SUV) to go to a wedding in North Carolina and then a HURRICANE threatens, Hotwire would not do anything for us. I ASKED NOT FOR A REFUND BUT JUST HOTWIRE CREDIT. Still no because it was non refundable. However I booked our hotel thru hotels.com and called them and even though we had prepaid and selected the cheaper non refundable rate, we got a FULL REFUND.. Obviously Hotwire does not care about personal issues due to a hurricane and evacuations of North Carolina.
Boudjemai
by the bouj on 2018/09/12 08:54
Awesome
Works for me
by nicki1259 on 2018/09/11 20:04
Simple, quick, competitive prices, works for me.
Hidden charges
by yolly81 on 2018/09/11 02:30
Never again ! First and lastime that im going to do a reservation with that company. The hide the hotel charge like for pet allowance. They don’t tell you before you do the reservation. And the if you change a hotel once you can have options because they don’t accept another change. Completely not recommended
Hotwire is Awesome
by Tm4freedom on 2018/09/09 17:45
I’ve been using Hotwire for years and have saved thousands of dollars on hotel rates. I’ve never been disappointed, but it does require a little homework on the users part... i.e. have a general idea of where you want to stay in a city, read the amenities section carefully so you know whether your getting free parking, etc.
Hotwire
by TimBrill on 2018/09/09 03:28
I just booked a rental car through Hotwire and it was very simple
Do use Hotwire!!
by 1koolgrannie on 2018/09/03 18:36
Terrible customer service, I booked in error and advised immediately my mistake and even after being elevated to a manager, they refused to help me. I DO NOT recommend Hotwire. There are too many other companies out there that would appreciate your business.
I didn’t recommend this app
by IamBlinjoe on 2018/09/01 10:15
So frustrating when I booked two hotels for my cousin. We were informed that the booking was canceled upon getting to the hotel. I had to call Hotwire Care and I was told my account and booking was flagged by their Risk department. I tried to reach the number given to me by their customer care, but it keep asking me to leave a voicemail which I did. Firstly, I didn’t receive any email or a phone call that will notify me that there’s issue with my account. This is a poor service Secondly, why would your risk department has a voicemail number and not a number people can reach and talk to a human? Thirdly, your customer care representative are rude. I have deleted your crab app and I have filed a dispute with my bank.
Truly awful
by bww75 on 2018/08/31 22:22
A truly awful, misleading travel firm. The discounts they claim to offer are actually the same and sometimes higher than booking directly. Better to book directly and have the option to change/cancel etc.
The worst company ever!
by ilooovebubbly on 2018/08/27 23:27
Complete Sham!! Both ever taking and the customer service is so absolutely to me I cannot believe I am so upset! Never ever use this company!
Not as promised
by Niskabitch on 2018/08/27 14:32
Hotwire said the car was at the airport. Not so required 2 shuttles. Could have booked it directly with the off site agency for less then the false Hotwire deal. Bait and switch
Hotwire
by blahblahwtf on 2018/08/26 05:10
Rocks
Excelente servicio
by Barahona46 on 2018/08/23 20:51
Muy bueno precio y excelente servicio
Money saving
by 23andrew23 on 2018/08/23 12:20
Always save us money in great hotels. We travel long distance to visit family and it is a great resource for us when Seeking a spot to rest for the night.
Avoid Hotwire, look twice before you pay
by Barhoom_hanood on 2018/08/18 21:36
I booked through what is called Hotwire deals, I’ve chosen specific amenities to filter hotels prior to booking. When I am done with my booking I got the rotten egg. None of my selected amenities prior to booking was granted. It’s a waste of money and a scam to get you a deal that dose not exist.
Avoid at all cost
by Chris & Ed on 2018/08/18 05:29
Hotels will refuse to help with any discrepancies because you booked with Hotwire instead of their website. Hotwire will not help because theres nothing they could do and it depends on the hotel. I was told by the receptionist if i would had made my reservation through marriott they would be able to accommodate my family but there’s nothing they could do with hotwire reservations.
Room selection
by shnimss25 on 2018/08/17 05:36
I love the prices on Hotwire but... I have booked with them several times before and they end up sending me to the same hotel over and over again. I would think they would give you something different based on where u have stayed before!
Poor content reliably
by Walter's Wanderings on 2018/08/16 06:40
Chat person can’t don’t my booking. Booking number doesn’t show up on my app. No place to search booking number. I got an email but no conformity with the App 😕 Not pleased
Always my solution
by costalim on 2018/08/15 23:43
Love this app! For years I have been using this app to rent cars on my trips! Great prices! Easy to use always! Thanks!
Deceptive Offer
by SpyrosMarinis on 2018/08/15 10:23
I was presented the “amazing offer” for up to 50% discounted price plus and extra $10 if I booked until midnight 8/16 only to find out that the “ROAD10”promotion code could not be applied on my reservation due to the car not been marked as “hot rate” (no car was marked as such though). I would expect that I will be at least be reimbursed the $10. Thank you, Spyros I. Marinis, MD Cell: 412-608-9847
Inflexible!
by Merieleten on 2018/08/11 05:00
They guarantee the lowest prices which is always false. Look elsewhere for better options!
Best and easiest booking for cars no matter where you are!
by Subway surfer awesome person on 2018/08/09 22:12
Always easy and fast booking! Been using hotwire for cars for over 7 years and I have been great full to get lowest pricing and price comparison in one easy app! Absolutely the only way I book a car rental while traveling! Hotel is ok. Love this app though! So easy!
Dr Dennis Wilson
by Dwjazz Jazzbone on 2018/08/08 09:29
Great app. Great rate. Always dependable, Always reliable. What’s not to love???
Sad
by Sleddman on 2018/08/07 02:59
I’ve used my email to get hot deals sent to me and have not gotten one email and I need a minivan and wanted to save some money and now the pricing is through the roof Thanks for nothing.
Terrible service
by Curtis9148 on 2018/08/04 15:38
Hotwire is good for booking a room with 1-2 people. Do not use this site for three or more in the room! It asks how many you have but do no trust it. Then when you do get to a hotel and find out they misbooked it try and call their customer service, what a joke 31 mins on hold then 26 mins on the phone with them and no resolve at all. We slept 3 in the bed and one on the tiny couch. In their defense the hotel customer service was even worse. It isn't worth saving $20.
Great deals on rental cars
by JavoTechnic on 2018/08/02 00:51
Love to use hot wire for great deals on rental cars!
Avoid this place!
by ChrisPster on 2018/07/31 18:01
Do yourself a favor and stay anywhere but here. This property is part of a timeshare network (VRI.) It’s not an “inn” or a “hotel.” They already have timeshare folks money, so they don’t have to impress them. They aren’t there to impress anyone. We stayed for 5 nights. On the last morning the cleaning person opened the door at about 8:45 demanding we get going. I told her we were getting ready. She heavily sighed and proceeded to stand outside the rooms glaring at us for the next hour and 15 minutes. Check out is 10am. A 10am check out is already ridiculous. 8:45 is insane. We had 3 rooms. We had vacated one of the rooms by 9:15 and we told her. She rolled her eyes and still stood outside “mad dogging” us. They didn’t clean any of the rooms once during our stay. Towel exchanges was the extent of their housekeeping. At $205 per night/room you would think you would get a little service. The service we did get was in the form of a $75 per room cleaning fee. Over $3k for a 5 night stay wasn’t enough $$$$ for them. Remember they never cleaned the rooms during our stay. When we called to find out why there was an extra charge on our card. The manager proceeded to scream at us. When it was explained that no one cleaned our rooms during the stay we were yelled at, “we don’t do that!” She told us they don’t care about repeat customers. Lesson learned. Avoid all properties managed by VRI and stick to branded hotel chains.
Overcharged, deceptive location, and the worst customer service
by HotwireCheatedMe on 2018/07/31 06:47
I booked a room on Hotwire which claimed over 55% savings for a 4-star hotel in a large city. What I got is a hotel west of the city by miles and a total cost that was actually more than directly booking the hotel on their website. When I contacted customer service, they provided a templated response saying they couldn’t provide a refund or credit and then kept ending the customer service chat on me, multiple times. Very discouraging and disrespectful. One of the reps even stated that I didn’t need to know anymore information and flat out stated i wasn’t getting any money back or a credit. If it sounds too good to be true, stay away!
You lose all compensation when you book through them!
by Dan Loves Debbie on 2018/07/28 15:44
If there is a problem with the hotel Hotwire will only offer $25. No full refund even if they do something horrible. In my most recent case I saved $9 over booking the Comfort Inn Downtown in Chattanooga only to have the staff ignore our do not disturb sign and wake us early. Normally I would get a refund from Comfort Inn. 1 hour on the phone and texting with Hotwire and the best they can do is $25. This applies to thefts from your room and other losses also. Not acceptable!
Promo code fiasco
by Zeenawombat on 2018/07/27 21:52
Tried a dozen time to use promo code and pay with PayPal, every time I came back after logging into PayPal, the promo code “mysteriously” disappeared. An incredible hassle and ended paying with another method. Fix this glitch or don’t offer promo codes
Cannot add trip booked on site to app
by biLLy_has_a_hat on 2018/07/27 14:58
We booked a bundle trip on the website and cannot add our itinerary to the “My Trips” on the app. Not impressed with the app so far.
Good but could use more features
by malikb5055 on 2018/07/27 03:13
Great app, but I still prefer kayak because it keeps track of everything like my flights, flight miles, places I traveled, how many cities I’ve been to, and syncs automatically. It would be awesome if these features were added to Hotwire so I could use it as my main travel app.
Hot deals
by Dwelio on 2018/07/27 01:18
Great service, great rates! Keep up the good work!
I have to keep logging in
by hassaniraj on 2018/07/27 00:30
Please have a touch id to login for IOS and I don’t know why you guys keep logging me out with every update its so not user friendly.
La mejor app para hoteles!!
by Alex Sensy on 2018/07/26 19:50
Excelente app
Hidden fees! Stay away
by kenfused on 2018/07/26 16:25
Use Hotwire if you don’t mind getting stuck with surprise fees after you book, or at check-in. Recently thought we got a good deal on a hotel, I am booked for $97. Just staying here overnight on a quick road trip. Not using any facilities or anything else. To my surprise the hotel charged $31 plus tax, coming to $37 in order to park overnight on their property! Talk about sticker shock! I talked to hotwire, and they claim they have no way to warn people that there can be extra fees added onto your stay. This would be like apple telling you that after you paid a nonrefundable fee for your iPhone, you also were required to then pay for AppleCare for three years. And they only told you that after he went to the store to pick up your phone and had already paid. At check out, there should be something that says there may be other additional fees charged by the hotel beyond all the taxes, hot wire fees, recovery charges that hard wire is already charging you for. This does not seem like truth in advertising. Why would I ever decide to pay or book anything in advance if I didn’t know what I would have to pay additionally after a nonrefundable purchase. I’m going to stick with Hotels.com in the future.
Expensive FEES TAXES RATES⬆️
by DigoNigro on 2018/07/26 02:58
Not a friendly people $$$$$$ rates are ridiculously expensive No need to use this App I’ve found out about many other “travel” apps and got better rates so far I would never recommend this app to anyone!
Good, but sometimes hit or miss
by eric from detroit on 2018/07/25 16:22
I use this app regularly for trips to New York. Sometimes it’s great and you can get an awesome deal. Other times (20% +/-) you get a crappy deal. Works well most of the time.
Awesome savings!!!
by Lil Annie53 on 2018/07/23 03:25
Love how easy and fast I can book a room anywhere!
Overall best deals
by Marty Mich on 2018/07/22 18:54
I typically look for deals the evening I want to stay (unless there is some big event) sorted by price low to high and choose the best I can with 70% or higher rating. I’ve had some great deals. The very beat have been when I’m traveling in the off season. I haven’t found a better easier system for saving. Car rentals have been good too.
Ok
by bpahzzz on 2018/07/19 16:44
Extended Stay America is not a 2.5 star hotel
No room
by MNSTR99 on 2018/07/19 01:11
This hotel does not honor Hotwire reservations. No rooms available
This is not a 2 1/2 star hotel
by dadenso on 2018/07/18 02:26
I am having to get a another hotel tonight because I was mislead by Hotwire. I stayed at 1 hotel down the road last night that is rated 2 1/2 stars by hotwire. Tonight I book a 2 1/2 star hotel listed as a hotwire “hot deal” and this place is a straight up dump. This is a motel for construction workers, no offense thats my biz too, but I’m on a family vacation and I have small kids with me. This is not even worth comparing the 2 places, this is straight up being mislead by Hotwire. I would love to walk both properties with a hotwire rep and see if they can compare the 2.
Awesome
by Northern NM Pueblos on 2018/07/16 19:50
Always Right On Accommodations
Avoid this place!
by ChrisPster on 2018/07/31 18:01
Do yourself a favor and stay anywhere but here. This property is part of a timeshare network (VRI.) It’s not an “inn” or a “hotel.” They already have timeshare folks money, so they don’t have to impress them. They aren’t there to impress anyone. We stayed for 5 nights. On the last morning the cleaning person opened the door at about 8:45 demanding we get going. I told her we were getting ready. She heavily sighed and proceeded to stand outside the rooms glaring at us for the next hour and 15 minutes. Check out is 10am. A 10am check out is already ridiculous. 8:45 is insane. We had 3 rooms. We had vacated one of the rooms by 9:15 and we told her. She rolled her eyes and still stood outside “mad dogging” us. They didn’t clean any of the rooms once during our stay. Towel exchanges was the extent of their housekeeping. At $205 per night/room you would think you would get a little service. The service we did get was in the form of a $75 per room cleaning fee. Over $3k for a 5 night stay wasn’t enough $$$$ for them. Remember they never cleaned the rooms during our stay. When we called to find out why there was an extra charge on our card. The manager proceeded to scream at us. When it was explained that no one cleaned our rooms during the stay we were yelled at, “we don’t do that!” She told us they don’t care about repeat customers. Lesson learned. Avoid all properties managed by VRI and stick to branded hotel chains.
Horrible customer service!!
by shawvols on 2017/12/07 05:08
I tried to book a room 2.5 hours away from home for the same night, but received an error saying that the deal was gone. I checked with my credit card company, and a $167 pending payment was showing from Hotwire. I called Hotwire to find out if I had a reservation, and was told me that I didn’t. I talked to 3 people in hopes that they could assist me in getting a room for the night. They kept telling me that they didn’t have a room similar to the room I tried to book. I requested that they release my pending charges, and was told it could take up to 24 hours. At this point, I had been on the phone with Hotwire for over an hour, and it was too late to make the trip. After insisting to talk to a supervisor, I finally got someone to help me resolve the pending charges. Hotwire never apologized, and did nothing to make the situation right.
Best Deals I’ve seen this far!
by Rifferr on 2018/11/14 04:26
I’ve used Hotwire twice now, both to book hotels in Charlotte, NC. First one was a 4-Star Hotel in Uptown Charlotte for about $111/night which was about $140 cheaper than any other hotel in the city. Next time I used it we got a 4-Star Hotel in the heart of the city for about $104/night - even better than the first time! Although you may not know exactly where you’re staying at the time of booking, it may be worth while if you are planning on being in a big city or somewhere loaded with hotels because this website will give you the best rate because of that no show until book policy. Just read the details like free WiFi, parking, choose your bed or hotel chooses for you, etc. before booking and you shouldn’t have a problem!!
Swindler App!
by Link2Leo on 2018/11/11 01:24
I'm a long time user of Hotwire and thought to have learned the ins and outs of the app through experience but when I booked a rentacar with Ace @ LAX I was greatly disappointed to discover not only is Hotwire deceptive but also dishonest. They are swindlers! A few days before pickup they issue a notice on where to pick up your car. It stated there’s a shuttle from the airport to Ace but sure enough I soon discovered there is no shuttle bus to Ace whatsoever! In fact, ACE's scam is to use other car rental shuttles (thrifty is closest). I was walking around the airport jet lagged after a 10 hour flight like a zombie with my family in tow trying to get to my car. It’s absurd! I attempted to get a taxi but they told me $30 min for a 5 min. ride. Finally I figured out how to get there by thrifty's shuttle. What’s more, I wrote a long letter to Hotwire explaining my predicament and got no response. They never reply to these reviews here because they are swindlers and liars. I pray nobody goes through rentacar hell like I did.
Won’t even switch hotels when you’re in danger
by Lil Wonder on 2018/04/08 20:48
Last year I used Hotwire and I got booked at a Hotel that I was previously booked at through Hotwire in another year and which I felt very unsafe. When I called to see if I could switch hotels and explained to them that the previous year I had an incident happened to me where I was assaulted at that hotel, they refused to change me into another hotel and told me that all bookings were final. It took me two hours to finally get them to at least change my Hotel as they would not give me a refund. I gave them another chance and I am really angry that I did. This year, I wanted to book a hotel and after entering in a different credit card information for whatever reason it booked a different listed hotel that I did not want to stay at. When I called to rectify The situation they would not do anything about it. I never write reviews and I really hope that no one ever uses this service ever they’re awful.
Terrible app for a terrible company
by Dmpyle on 2017/10/03 04:41
This app and the company behind it are horrible and you can save yourself a lot of pain by avoiding them both. I was trying to book a hotel for the following week and noticed that the app kept changing my dates to the current day every time I refreshed the search. Finally booked one and thought I was good to go. When I arrive at the hotel they have no idea who I am and it turns out the app booked the hotel for the same night I booked it. Then the hotel says someone checked in and used the reservation. I called Hotwire and they said since it’s a “HotRate” deal there are absolutely no refunds or changes, which apparently includes their system screwing up. So now I payed for someone else’s hotel room last week and had to get a last minute room at full price when I arrived totaling over $700 for what ended up being a 7 hour stay in the hotel. I will never use anything with the Hotwire name again
Not accurate description of hotel
by vee562 on 2018/06/19 06:02
I booked a hotel and one of my main filters was a hotel with a pool. I chose the hotel but upon arrival noticed construction going on at the hotel near the pool. I then ask the receptionist and she says it will be opened the next day, FOR SURE. The next day, the new girl now working the front desk, says the pool will be opened after 5. Again I let it go because our reservations were for a few days and we would have time to hang out by the pool once it opened. I return to the hotel later that same day with my two children and husband to see posted signs saying the pool will not be opened til renovations are completed. I was very disappointed with Hotwire for not letting me know this hotels pool would be out of service and then the hotel, Comfort suites Odessa, for giving me the run around. Very inconvenient and upsetting. I work hard for my money and want what I pay for.
Badly run hotel riviera
by bad hotel riviera soutj beach on 2018/07/03 02:08
Hotel housekeeping was not consistent in cleaning the room and many days by 5 pm had to call down before the came to clean. Days that didn’t clean dishes leave coffee pods left sand in the shower etc. secondly we lost power 3 times and twice in one day and was unable to work and one night had to move to a different room. The second time we waited over one hour for the main fence guy from another property of there’s to come an couldn’t even find the power box we had to go switch it back on. After the third time this happened we asked them to in some way for spoiled food in fridge plus all the other inconveniences plus one day not be able to work and losing work I asked for some sort of compensation and for 45 minutes attempted to reach something and hotel refuse to do anything for all the issues that we clearly there responsibility
Beware of Scam
by Ben0564 on 2018/10/15 03:57
I booked a hotel on Hotwire. I arrived at about 10pm only to find out that the hotel was over booked. The hotel said they would tell the third party (Hotwire) that they would approve a refund for the night and comp me a night stay at a nearby motel. Once I spoke to Hotwire, they said that they would apply a credit in my Hotwire account in addition and this credit would be good for a year. Luckily I called Hotwire back to confirm the credits. The new guy customer service rep informed me that the credit in my Hotwire account was what I was getting. After a conversation explaining that I didn’t understand it that way I asked to just credit my card. Let’s think about this, if I don’t use that credit within the years time I just lose the money! That sounds like a scam and will be in touch with the better business burea.
Hotel ratings exaggerated
by Traveler with taste on 2018/02/13 01:29
I use this app a lot and although I appreciate the good deals. It seems like some of the hotels are rated with a higher star value than the actual hotel could be rated for. I have purchased some of their hot deals for a three star hotel that turned out to be barely better than a Motel 6. I Purchased a hot deal for a four-star hotel with 80% reviews to find out it’s on Sepulveda Boulevard and a best Western motel. I don’t know who is grading the stars, but in my book, there is no such thing as a four-star hotel on Sepulveda Boulevard. And of course, when you purchased the hotel, you do not know what hotel or where it is. And once you find out and see the room, there is no refund or cancellation or reducing your stay.
Left me stranded
by Jnaumow on 2017/10/16 14:57
Booked a hot rate rental car and upon arrival the rental car company refused to honor the confirmed reservation. After calling Hotwire they kept me on hold for 30 minutes while they spoke with the car rental company. Hotwire’s response was that the company would not adjust, but Hotwire would make a special concession this time and refund my money. The agent acted like I should feel privileged that I would get a refund. No offer or willingness to find me an alternative rental with any of the handful of companies available at the airport where I was at. Needless to say I used a competitors website and was able to book a similar deal in 5 minutes and walk out with a car. Pathetic customer service and they will not see my business again.
I like them! J.O.
by Sal-bug on 2018/04/17 16:25
I travel on business a lot and use Hotwire often especially on short notice. This app has worked for me 99% of the time. And if I ever ran into a problem with any stay a quick call to them and it was taken care of immediately no questions asked. I personally can't say a bad thing about this company. Using this app requires the ability to read between the lines and knowing the areas to hit on a great hotel. In other words if you have half a brain it's a great way to go.
Best rates - best hotels
by cra01004 on 2018/02/20 14:55
I’ve been using Hotwire for years - I’ve learned to book early to get the best deals and have stayed at hotels I otherwise wouldn’t afford. I have referred so many people to “my secret” to how I get my unbelievable deals and my wife brags about my ability to find 4 star hotels for 2 star prices. I now use it for my business travel and refuse to use our companies travel site because I save our company so much money. Thanks Hotwire!
voice over accessibility is poor again
by Lucky 10382 on 2018/03/14 20:14
The current version has very poor blind accessibility. On the search results page for hotels, all the tabs at the bottom of the page are unlabeled so I don’t know what I’m clicking. When I click on a hotel it doesn’t tell me which hotels I might be choosing from while invoice over mode and it doesn’t list the amenities in voice over mode. Travelocity doesn’t have these problems. I am a repeat customer of hotwire but there most likely going to lose my business on my upcoming vacation in two months because I can hardly use the app.
Horrible Service
by Cdp14 on 2018/05/28 15:36
Every time I rent a car in my area, I get to the rental car agency and they don't have a car readily available. Three times I had to wait 2 hours to get a car which made me miss my nephews communion!! Another time I got to the counter and was refused a rental because I am a local resident and did not have car insurance! Seriously??!! Isn't that the purpose of renting a car?! i ended up having to rent another car from a different company & lost my money because I prepaid with hotwire for a car rental. When I called I was told they could not refund me even thouhh I had the receipt for the new rental. Unethical & poor customer service!
so Convenient!
by sf-ss on 2018/10/18 15:54
I can’t tell you how many times plans have quickly changed when I’m at the airport or in a different city or need to head somewhere really quick, and I log onto Hotwire app and my problem solved in less than five minutes. This thing really is amazing, and it’s way cheaper than booking directly through the hotel
Crossing my fingers
by J Garoppolo on 2018/05/21 16:52
I was searching for hotel in Glendale with the swimming pool to be exact. I found one that was adjacent to a very nice mall. It was everything I wanted a nice neighborhood swimming pool and free breakfast free parking all the amenities I wanted The price was a little high for me so I kept searching. I clicked on one that allows Hotwire to choose a hotel for me. The price was right so I CROSSED my fingers and booked the room in hopes that they would book the hotel that I passed up earlier with all the amenities I wanted. AND WOW! IT WAS AWESOME!YES! I was extremely happy. I was going to stay in the place I hoped for and the price I was aiming for.😎 The first time crossing my fingers ever worked for me. Hope it works for all of you too Take care Drive safe God Bless
Overall best deals
by Marty Mich on 2018/07/22 18:54
I typically look for deals the evening I want to stay (unless there is some big event) sorted by price low to high and choose the best I can with 70% or higher rating. I’ve had some great deals. The very beat have been when I’m traveling in the off season. I haven’t found a better easier system for saving. Car rentals have been good too.
Messaging system is unusable!
by Skottae on 2018/10/06 15:02
After renting a car through Hotwire, I had a problem with Hertz not accepting the terms of their contract. In order to resolve this with Hotwire, I was forced to use the app and their messaging system. The messaging system is so buggy that it crashes every time I send a message or try to read a response. It takes multiple shutdowns and restarts of the program to be able to use the messaging system. By the time I get back on a working connection, they have decided they’ve “resolved the issue” and terminated the conversation. So I have to start all over and restate all the issues again to a new agent. I’ve been trying to deal with this for 2.5 hours now and am totally frustrated! I have an iPhoneX, so it’s not like I’m trying to run their app on old hardware. Hotwire needs to fix their bugs before forcing paying customers to use their crappy app!!!
Car rental desks don’t accept accountability for Hotwire.
by 1972olds on 2018/02/01 15:42
I view Hotwire as acting for, say, Alamo. They view Hotwire as my agent. So if there’s a miscue in derails between Alamo and Hotwire, I expect them to work it out between themselves. They are in the car been a business, not me. But some car rental companies leave you hanging and tell you to call Hotwire, even though it’s a problem in their relationship, not my relationship with Hotwire.
Hotwire is Awesome
by Tm4freedom on 2018/09/09 17:45
I’ve been using Hotwire for years and have saved thousands of dollars on hotel rates. I’ve never been disappointed, but it does require a little homework on the users part... i.e. have a general idea of where you want to stay in a city, read the amenities section carefully so you know whether your getting free parking, etc.
Good but could use more features
by malikb5055 on 2018/07/27 03:13
Great app, but I still prefer kayak because it keeps track of everything like my flights, flight miles, places I traveled, how many cities I’ve been to, and syncs automatically. It would be awesome if these features were added to Hotwire so I could use it as my main travel app.
This is not a 2 1/2 star hotel
by dadenso on 2018/07/18 02:26
I am having to get a another hotel tonight because I was mislead by Hotwire. I stayed at 1 hotel down the road last night that is rated 2 1/2 stars by hotwire. Tonight I book a 2 1/2 star hotel listed as a hotwire “hot deal” and this place is a straight up dump. This is a motel for construction workers, no offense thats my biz too, but I’m on a family vacation and I have small kids with me. This is not even worth comparing the 2 places, this is straight up being mislead by Hotwire. I would love to walk both properties with a hotwire rep and see if they can compare the 2.
Great way to save on hotels
by olawet on 2017/10/01 10:52
I use Hotwire all the time for hotel bookings. On the average it saves me approximately 30% if I book on the day of arrival. The fact that you don't know the name of the hotel until after booking is totally ok as you know the rating and the filters allow you to choose fairly precise location.
Perfect Travel App
by BeardedNick on 2018/05/10 22:57
Perfect for booking a great room at a fraction of the price - on the fly! I have literally landed in a city (Chicago, Minneapolis, Philly, D.C. etc) driven into town for lunch or dinner and while waiting for the delivery of my entree - jumped on phone, pulled up the HOTWIRE APP & booked my room in less than five minutes. Yes, FIVE minutes or less! Yep, it’s that easy: while selecting your meal, select your room! ❤️ Hotwire!
Experienced User
by Hierge on 2017/11/04 13:56
We only use Hotwire to book rooms. Occasionally we end up in mediocre properties but on most occasions we get awesome rooms. Depends on the market. In Fairfax VA there are 4 star hotels available for the price of motels. The only reason this isn’t five star is customer service which isn’t good. Promised me a coupon for $25 after dropping a reservation. Nothing. I’d rate customer service a two.
Excellent for hotels and cars!
by William A Roach Jr on 2018/11/16 20:04
I have used this app for five years, and it’s the first place I go when i need a hotel or rental car. I would challenge anyone to find a better app for rental car prices. I pride myself on searching for the best prices, and Hotwire is my go-to source. Highly recommend this app with complete confidence.
Best and easiest booking for cars no matter where you are!
by Subway surfer awesome person on 2018/08/09 22:12
Always easy and fast booking! Been using hotwire for cars for over 7 years and I have been great full to get lowest pricing and price comparison in one easy app! Absolutely the only way I book a car rental while traveling! Hotel is ok. Love this app though! So easy!
Great discounted rates
by Venkat Kala on 2018/10/31 13:07
I was travelling on my business purpose. Had to stay for 5 nights.. looked for some decent hotel and room in a less price. I got a great offer in hot wire.. I just spend some time searching all the offers and found good one. I will definitely recommend it to others
Great prices in a solid app.
by Amorrisson on 2018/04/25 16:06
I use Hotwire for my last minute hotel needs. I always jump on and am able to find incredibly low prices almost instantly and usually where I want to be! I would highly suggest this to others in need of well priced hotel rooms.
We love Hotwire <3
by Travelislife Forlife on 2018/06/22 04:21
I always research the heck out of travel options to find the best deals and a nice experience... and hotwire wins, hands down, in making my research efficient and successful. The success of Hotwire’s system is due to the “recommendation percentage” from previous customers... it’s not failed me yet. So rate your stay! :)
DO NOT USE IT
by Fiffjddjhfhjh on 2017/10/20 14:46
I booked hotel on 20th October at 1am in morning when I was done with work in Nj . When I came to hotel around 3am hotel receptionist told me reservation is for 20th October but starts at 3pm🤔. So I lost night sleeping in car a I am tired at work because Of Hotwire . When you call hotel and ask to go in today it means now , not in 13 hours , this application is not serious tool for booking hotel , if you need some serious booking without mastaike you should call hotel and book it . Never again this stupid unusable aplication
You lose all compensation when you book through them!
by Dan Loves Debbie on 2018/07/28 15:44
If there is a problem with the hotel Hotwire will only offer $25. No full refund even if they do something horrible. In my most recent case I saved $9 over booking the Comfort Inn Downtown in Chattanooga only to have the staff ignore our do not disturb sign and wake us early. Normally I would get a refund from Comfort Inn. 1 hour on the phone and texting with Hotwire and the best they can do is $25. This applies to thefts from your room and other losses also. Not acceptable!
Best app ever! Best deals ever!
by PK Chicago on 2018/04/25 17:23
I’ve used HotWire a ton and have only had one disappointment albeit in a tough market. I generally select 4 star hotels with 90% approval rate that have some Hotwire reviews attached to them. Keep up the good work but please please please be careful to be extra strict with star ratings and feedback about “bad” hotels.
Hotwire’s interface and reviews are, well, “hot”
by DLouTN on 2018/11/28 23:31
I like the ease of Hotwire’s interface over some of the other hotel sites. I can see the ratings and recommendations and this has helped me get first rate accommodations for very good rates. I also like that there are no hidden fees. Thanks and keep up the good work!
Super!
by tdeddy on 2018/01/04 16:52
If you travel regularly, this is the app for you. It does a spectacular job consolidating searches and pressente them in clear and concise options. Love this app and you will too. Although, they need to work a bit on their login protocol. It sometimes does not recognize active credentials.
Poor user experience
by ernookum on 2018/03/02 08:10
Retrieving login information from an email is problematic and often results in error messages without an explanation as to the reason (very poor user experience) When I am using the same app from the same iOS device I shouldn’t have to go through such a difficult experience and create a new account each time...In short, other sites are much easier to use.
I didn’t recommend this app
by IamBlinjoe on 2018/09/01 10:15
So frustrating when I booked two hotels for my cousin. We were informed that the booking was canceled upon getting to the hotel. I had to call Hotwire Care and I was told my account and booking was flagged by their Risk department. I tried to reach the number given to me by their customer care, but it keep asking me to leave a voicemail which I did. Firstly, I didn’t receive any email or a phone call that will notify me that there’s issue with my account. This is a poor service Secondly, why would your risk department has a voicemail number and not a number people can reach and talk to a human? Thirdly, your customer care representative are rude. I have deleted your crab app and I have filed a dispute with my bank.
Terrible service
by Curtis9148 on 2018/08/04 15:38
Hotwire is good for booking a room with 1-2 people. Do not use this site for three or more in the room! It asks how many you have but do no trust it. Then when you do get to a hotel and find out they misbooked it try and call their customer service, what a joke 31 mins on hold then 26 mins on the phone with them and no resolve at all. We slept 3 in the bed and one on the tiny couch. In their defense the hotel customer service was even worse. It isn't worth saving $20.
The best deals
by Nononsense4 on 2018/10/17 06:12
I’ve used Hotwire about 100 times now and have not gotten amazing deals, but the quality has almost almost been excellent. Who cares what exact hotel as long as it’s in a good vicinity at a great price. Hands down the best for hotel deals .
Very satisfied.
by Kennnnntron on 2018/02/17 17:45
Have used Hotwire for many years. Always have been happy with the results. Customer services have always been courteous and prompt. Will continue to use this app and recommend it to others.
Fast and accurate
by ChristySkyy on 2017/11/30 14:42
I love using Hotwire for last minute car rentals. I work within airline industry and receive discounts from several rental agencies but choose to use hotwire instead. It's quick, easy, and affordable.
Awesome savings every time.
by Dave and Yolanda on 2018/06/29 16:37
Never disappointed with Hotwire hotel or car rentals. Booking is fast and easy. Always read the comments to ensure you are getting a quality hotel and car rental.
Everything Except
by Laz2127 on 2018/01/18 23:11
I love Hotwire! 90% of the times I book a hotel or car it’s throu Hotwire! Only thing I don’t like is that if a mistake is made on the customers part it can be hard to correct or receive a credit! I have been using Hotwire for many many years.
Saichand
by Sai beeram on 2018/01/25 06:44
Hot wire does always good job with best rates., they have done meaningful return to me when I have reached SFO airport last time and missed the last shuttle provide by rental car agency with their mistakes. This kind of incidents improves the trust on the Hotwire., I prefer hotwire without any other thoughts
Greenview Hotel in Miami
by daresendiz on 2018/11/27 19:20
It is not like it looks in the picture it is extremely small and ugly it should be one star instead of 3.5 the mattresses are just elastics you can injure your back and it is over price Do not stay there I will never recommend either. Front desk it can be empty for a long time and you are just there waiting for someone to show up, the light in the closet n ver turn off I let them know and never did anything about it
Amazing Customer Support and Best Rates
by sachs089 on 2018/05/29 16:32
I have not only found the best hotel rates on Hotwire but also their fabulous customer support team have gone beyond expectations to help me with my problem. I would absolutely recommend Hotwire to others.
Love Love Love!!!
by Chrissy Crys on 2018/07/12 16:46
I absolutely love Hotwire! I’ve been using it nearly a decade, and it has never provided me with a bad experience. I love the hot rate deals! My hubby and I enjoyed a 4.5 star hotel downtown for a fun staycation for a hot rate of $78/night! We use the bundles regularly for family trips too!
Can't read hotel reviews
by TheLakeDaddy on 2018/04/11 00:52
Few if any reviews are available to see. Stars mean nothing without a review of the hotel to read. This has been my long time complaint with Hotwire. None are shown on their website when using my Mac.
Rating Trends
119,101,124,93,54,134,115,75,143,144,113,90,82,88,103,81,100,97,79,80,87,94,112,116,124,96,94,108,146,155,181,159,133,129,119,157,137,139,126,67,93,117,158,135,128,121,122,72,117,175,73,0,267,164,0,0,349,107,0,233,109,66,94,150,103,191,149,77,170,122,148,178,144,123,94,108,130,94,116,139,150,107,91,97,108,117,151,117,105,113
All Versions
4.0
52,054 total
 5
43,415
 4
6,211
 3
1,279
 2
279
 1
870
Current Version (11.10.0)
5.0
49,415 total
 5
41,397
 4
5,854
 3
1,242
 2
247
 1
675
Version History
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