Screenshots
Search Visibility
App name
TunnelBear: Secure VPN & Wifi
Description
TunnelBear VPN is a free, incredibly simple app to browse the Internet privately and securely. The beautiful TunnelBear app protects your online privacy, lets you access your favourite websites & apps, and secures your connection on public WiFi hotspots. Try TunnelBear for free with 500MB of browsing data every month. No credit card required. In-app purchases available for premium plans, which give you unlimited data. WHAT DOES TUNNELBEAR DO? Put simply, by using TunnelBear you can browse from anywhere with peace of mind knowing that your online activity is more private from hackers, ISPs, and advertisers. HOW DOES TUNNELBEAR WORK? TunnelBear VPN for iOS is a really simple app that encrypts your web browsing and data (making it unreadable) as it leaves your iPad or iPhone. It makes public Wi-Fi safe and secure, and also keeps your browsing private from ISPs. Websites and advertisers will have a more difficult time tracking your physical location and browsing across the Internet. HOW CAN I TRUST TUNNELBEAR? Your browsing habits are personal and shouldn't be trusted to just anyone. TunnelBear is proud to be the first VPN service in the world to be independently audited by a 3rd party. You can feel confident that we deliver on our promise to secure your data. FEATURES: • One-tap connect: App so simple, a bear could use it • Trustworthy: Along with a strict no-logging policy, we're the only consumer VPN app to have completed a 3rd party, public security audit • No logging. Your browsing stays private • Grizzly-grade security: TunnelBear uses strong AES-256 bit encryption by default. Weaker encryption isn't even an option • Global VPN network: With servers in 22+ countries and lightning-fast speeds, access the websites and apps you love. Anytime, anywhere • Helpful support that always responds within 24 hours WHAT CRITICS ARE SAYING "TunnelBear is an elegant, easy mobile VPN that keeps you safe." - Lifehacker "The app is bursting with charm, but it also delivers security at a good price." - PCMag "All you have to do is turn the switch to "ON" and you are protected." - WSJ "TunnelBear, the gorgeous VPN app that wants to bring online privacy to everyone." - VentureBeat PRIVACY POLICY AND TERMS OF SERVICE: *Spoiler alert* TunnelBear has a strict no-logging policy. The only personal information we ever collect is an email address for creating your account. You can read our entire plain-english privacy policy linked in the 'Information' section a short scroll from here. And all the other details about how we run our service can be found in our Terms of Service here – tunnelbear.com/tos SUBSCRIPTION INFORMATION: • Subscribe on a monthly or annual basis to receive unlimited data for the duration of the subscription. • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable CONTACT US: Is your TunnelBear misbehaving? Do you have feedback for us? Do you have a cool fact about bears to share? Contact our support team – support@tunnelbear.com
P
by 6andz on 2020/01/19 20:46
Won’t let me unsubscribe
Dissatisfied
by moonchild0400 on 2020/01/19 19:54
Can’t get VPN set to Malaysia!
Unbearable without it
by Lord Aesir The Albino Tiger on 2020/01/19 18:36
I have needed this app more this last month than ever due to an unexpected hospitalization and stay in rehab. TunnelBear let’s me safely and security use these poorly secured Wi-Fi networks and set my a mind at ease. It’s as easy as it comes to use. I’ll never leave home without it.
Best VPN on market
by rudy dolla sign on 2020/01/19 14:07
Simple, easy to use, and transparent with their practices. Can’t ask for more!
Eeedjdjdjdj
by manaswer on 2020/01/18 02:58
Suudhed
A Must Have VPN!
by ZCatTipton on 2020/01/17 17:48
I never leave reviews but I love this app. It’s the only genuine FREE VPN that works. A friend of mine told me about it and I figured I would check it out. I was fully expecting it to not work or for it to somehow try to charge me a monthly subscription. I was surprised that it didn’t even ask me for a credit card and I was even more surprised that it actually works. I highly recommend for everyone! I’ve wanted to have a VPN app for when I need an American IP Address and to say I am pleased with this app is a major understatement. It’s really convenient and simple. Thank you for making such a great app!
Bear
by Emperor of cookies on 2020/01/17 11:29
I just love the bear.
Very poor VPN
by eatnoor on 2020/01/17 02:42
You choose a particular location and tunnel bear gives you another location. I believe you guys can do better than this
Still great after all these years
by Florida Diver on 2020/01/16 09:33
I have updated my review again. It seems every other time they update this app, the mobile functionality is negatively effected in that the Bear disconnects and needs to be restarted each time the mobile device goes to sleep. Then, they fix the issue and things are wonderful. Sometimes I can say this:”The app is great. Very responsive and proactive customer service. This bears repeating. Great app.” Sometimes after an update it is very frustrating that the same issue that was fixed pops up again. Please fix it once and for all.
Confused
by oklahoma chick on 2020/01/15 16:24
I thought this app was supposed to keep others from accessing my phone. Apparently it does not. I bought the year subscription and would like my money returned for time I haven’t used it.
Great app
by armandoguti79 on 2020/01/15 14:32
This is a great app, when you are out of your country and you need to connect with your country Ip. I recommend a lot.
Bad
by bbbiopexnh on 2020/01/14 20:53
Bad
why no sweden proxy?
by Frank pro svk on 2020/01/14 16:43
love design
great VPN
by dannyamusic on 2020/01/14 08:50
this is my 2nd year/2nd device using TunnelBear VPN & i really do like it. it has an awesome macOS app for my MacBook as well, so that’s great. i pay for the Yearly Unlimited (2nd year now) & i do love it. the one complaint i have is that it doesn’t offer any type of adblock at all. it has BlockBear as a little brother, but that’s more of a content blocker within Safari. i would give it 5 stars & recommend it 100% , *IF they added an AdGuard or AdBlock (iOS-wide/all apps, not just in Safari) type of adblocking feature within TunnelBear like other VPN’s have. pretty much have to chose whether we want privacy (which isn’t 100% private, from my understanding) or want to block ads. why can’t we just have both? TunnelBear doesn’t seem to work simultaneously with other adblocker VPN’s like AdGuard for example. only one at a time. please consider adding this, so we don’t have to choose anymore. that aside, i really would recommend it. it’s pretty great otherwise. 4stars!
Disappointed
by Viking660 on 2020/01/13 22:47
I’ve paid for this VPN going on 3 years now and for the first year it worked great on my iphone and my PC. Now for the past year it has been very inconsistent on my iPhone. I stream SiriusXM a lot and it is constantly dropping out and losing connection. I thought it was because of the new 5Ge but it happens on 4GLTE too so I don’t know what to do. It’s a shame unfortunately I’m considering someone else now.
Great vpn
by Mtzorger on 2020/01/13 04:02
Works, and opportunity for free
no funciona
by lajabada2000 on 2020/01/13 02:07
Siempre la he tenido y ayer la pague en appple store y no instala en ninguno de mis equipos me siento estafado busquen mi record llevo ańos usandola y ahora no puedo y vean que esta pagada
No joke
by Milesn09 on 2020/01/12 06:45
I use tunnel bear on my streaming pc and on my phone. No issues.
TunnelBear
by Anatoliy975 on 2020/01/12 03:32
The Best
It works
by link10310 on 2020/01/11 23:21
It’s not a piece of crap
Great
by bad water 757 on 2020/01/10 19:04
Love the service
Worst VPN
by 000not000 on 2020/01/10 15:37
Keeps dropping of line and when it does connect it’s so slow - why bother. Wish I had never purchased this!
Super efficient
by Kovacs91 on 2020/01/09 22:23
Smartphone and Computer Apps work perfectly. I wish they can add more countries
Love it
by Samszues on 2020/01/09 13:53
I love it it helps a lot
Amazing!!!
by ITSN2015 on 2020/01/09 03:40
Love this app! Best VPN ever!
Fast and secure
by fecklar on 2020/01/09 01:58
TunnelBear works great - fast and reliable on all my devices - iOS, Mac and Windows
Great vpn
by Mr. Fluffs on 2020/01/08 21:06
Works great!
Muy Bueno
by vianna3109@ on 2020/01/07 22:29
Hola amigos
Doesn’t work at all
by acutelilduckling on 2020/01/07 22:15
All information is still present in History Update: support contacted me fast to inform me that the app does not block history (from your own device)
Reliably available- Easy Security
by Maryelens on 2020/01/07 18:20
TunnelBear offers a RELIABLE, easy to connect VPN. Easy to use & setup, while affording users a much needed layer of Internet security. Mobile users of both tablet and phone should observe one simple rule: NEVER leave home without it!
Used to work great
by qwerty-867-5309 on 2020/01/07 15:57
Used to work great and always activated and connected to VPN automatically. Over last two months it has had great difficulty to simply turn on; it won't activate evan as I write this. Not sure if the recent difficulties are related to cell LTE network, but still had trouble with strong WiFi signal, too. Used to be great. Perhaps problem was with a software update. Hope it can be repaired!
Best VPN....
by benner79 on 2020/01/07 05:48
So far it has been a very good VPN. It is very reasonable in price . They have monthly and yearly subscription available. Check it out you will be glad you did. P.S. you will love the bear growls!
Confirmation emails never received
by ckovy on 2020/01/07 05:31
After installing the app and providing my email address, I never received the confirmation email. Requested resending of email and provided a different email and still nothing. There was emails in my junk folders either. I attempted on WiFi and 4G connections and even completely powered down and restarted the phone to no avail.
Problem on iphone 7+ never connects have to delete app for it to work again
by Bobcool1234 on 2020/01/06 16:28
It get stuck connecting when changing from LTE to wifi and never connects you cant turn it off you just have to delete the app to use the internet again
Tunel bear
by Alberto Miguel on 2020/01/05 18:00
Excelente VPN
Poor service...couldn’t use after I bought new phone.
by Blakeba on 2020/01/05 15:36
I paid for a one year subscription, but after I bought a new phone I was unable to use my subscription and unable to get a refund despite numerous emails to TunnelBear.
8, for d
by fotballknott on 2020/01/04 18:47
Is how’s Rex and how we’d
👍cool
by Darkemp on 2020/01/04 05:07
👍colll
Drains iPhone battery life
by Gephrey on 2020/01/03 23:57
I use tunnel bear on my PC and it works well. It slows down my PC a bit but not terribly. Tunnel Bear destroys your battery life on a. iPhone though. Without using my phone at all, which started at 100% battery life in the am, by 1 pm, my phone was 19%. I checked battery usage and Tunnel Bear was using 40% of my battery. Unreal. It’s unusable on an iPhone. Keep this is mind before buying. I cannot speak to an Android.
I can’t Bear to be without it!
by Twice Struck on 2020/01/03 13:02
There are so many reasons to use a VPN NOW! And there are no reasons not to. Every time you use a phone, tablet or desktop device on the internet Tunnel Bear has your back. Rarely do I see speed bumps and I keep it on all the time. Love the Bear, reliable peace of mind.
New!
by Lilghostie on 2020/01/03 06:28
Seems like a wonderful app and I can’t wait to try it out. As I progress with learning how my bear is I will keep updates coming.
Great
by th3k1d537 on 2020/01/02 01:59
Super good being for free, if you’re free though don’t turn on trusted networks as it will drain all your data
ITS OFFIXIAL
by Aston!! on 2020/01/01 21:50
this is the best VPN and super worth it
Doesn’t work. Try another one.
by Flambo Cortez on 2020/01/01 11:33
Won’t connect on the mobile. Still gets geoblocked on the pc version despite clearing the cache. Try another one
ChacoTaco
by battelroyal4life on 2019/12/31 22:38
I love the app and since I watch Chaco Taco it’s Evan better for gaming but I would prefer this than NordVpn
Not great!
by erSheri on 2019/12/31 10:00
App blocked my home WiFi entirely. Had to call a tech. Within seconds after deleting my WiFi returned. Messed with my new iPhone 11 way too much.
I love it
by John Ridge on 2019/12/30 09:21
Everything about you guys are amazing!!!
Works as intended
by Oli 500 on 2019/12/29 13:15
It’s a fast VPN that works practically everywhere. I would recommend it to people who travel a lot.
Highly recommend TunnelBear...but
by KyleFilesSF on 2019/12/29 03:56
I have the annual subscription going on my second year now and find it to be super user friendly and great to VPN on wifi and data. However, it seems lately it is taking longer to connect, which is not a huge inconvenience but a minor frustration when simply trying to look something up or refresh my email inbox. Overall, I find it’s worth the annual subscription for unlimited data and having the product itself.
So far so good
by scorpion8989 on 2019/12/28 23:16
Had an issue when it went down last week for like three hours. Other than that it’s been fine. I hope that my web traffic isn’t being monitored by advertisers and my ISP but still can’t be sure. Haven’t seen any targeted ads that usually follow me around either, but we’ll see.
Awesome
by tampads on 2019/12/28 15:31
At first i was only 100mb left and ended up getting 3500mb even thought i thought it only goes up too 1500mb without paying every month! Well thats what it’s been doing for the past year. This is a very good and trustworthy vpn and I hope we can continue being like that!!!
OK, but doesn’t always auto-connect
by Dang-yo on 2019/12/27 15:52
Only auto-connects on iOS and MacOS maybe half the time. You never realize how important it is for that feature to work until you just wanna check something quickly and wonder why you have no internet. Sometimes the servers are agonizingly slow, but that’s something I sort of expect with any VPN. I haven’t quit TB yet, but I’m looking for an alternative that might have better performance.
:D
by Sir_arsalan on 2019/12/26 19:09
Good
Fan of bear vpn
by mehmetashel on 2019/12/26 13:30
Best vpn i love it
Best VPN Service I've ever used
by awesometech101 on 2019/12/26 11:11
TunnelBear is by far the best VPN service out there. It has fast servers, great convenience, and even gives you a free 500 megabytes of data per month. What's truly awesome about this app is that within 1 click, your phone is instantly connected to a secure VPN server.
Affordable, fast, and user friendly.
by hexatech vpn on 2019/12/26 02:23
The title pretty much sums it up. I am not a techy nor am I 100% technologically challenged. I live on the internet, but not doing anything that requires Tor or anything that I don’t even pretend to understand the meaning or function of. If you want fast affordable and easy to use protection simply because it is nobody’s business what you are doing on the internet or where you are while you are doing it, then TunnelBear is the VPN for you. I used the free version to begin with, just to check it out. Worked great but kept dropping signal. I signed up for the Grizzly account for a year the beginning of December 2018 and never looked back. Highly recommend. Update December 2019: I renewed my Grizzly subscription through TunnelBear directly instead of Paypal. Hasn't worked correctly since. Causes iphone XR to drop wifi when it is connected, but most of the time it disconnects. I've contacted vustomer support.. we'll see.
review
by Hridoy Khandakar on 2019/12/25 16:55
best
El mejor
by Dannnn88 on 2019/12/24 09:26
Excelente vpn
Thank you
by ghjnbvjgh on 2019/12/24 07:37
Really thank you for your support
Brilliant app, beautiful design.
by happy travelling bear on 2019/12/24 07:27
Getting a VPN has been on my to-do list for years. Tunnelbear is the incredibly easy-to-use app I’ve been waiting for. Not only did set up take less than a minute on both my MacBook and iPhone, I have a great understanding of how my traffic is flowing thanks to their clever bears-in-tunnels UI. This app will not disappoint.
Problem with app
by Felipecrica on 2019/12/24 03:01
Every time I start the app on my iPhone x And when i turn it off the app stays on so i then have to go into settings to turn it off
Does not work
by mimivimii on 2019/12/23 23:23
Never able to connect
Mike Morris
by mike thunder1 on 2019/12/23 17:01
I Love Tunnel Bear BUT here lately on my cell phone it says my home address is Miami fla not Winder ga also it is today in Chicago Illinois WHAT can be done to correct this, this is not the first time I have had this problem on My cell phone!!!!!!!!!!? 🙋🏼‍♂️✅✅🙏🙏🙏🙏🙏
Used to be good
by eroileman on 2019/12/23 04:25
TunnelBear keeps disconnecting after I turn the screen off on my phone or after a few minutes. They fixed for a month and now it is back to where it was.
Great VPN
by disfunctionalhydraulics on 2019/12/21 23:31
Excellent company with transparency and security. Love the bear sounds.
Tunnelbear
by stevenwesselval on 2019/12/20 19:39
Best VPN I’ve ever had
Doesn’t play well with iPhones
by Kmkirlin on 2019/12/20 18:15
Downloaded the free version to try it out. Deleted the other vpn app on my iPhone. Went to the gym. Turned it on. It downloaded a vpn configuration file then triiied to connect. By the time I finished 20” elliptical session it showed it was connected...and my battery lost 20% of charge, and I wasn’t streaming anything because I couldn’t get a vpn connection before starting the elliptical session. Good app if you’re plugged in to a power source and don’t mind waiting for the paint to dry. Worse than useless when you’re unplugged and using public WiFi.
Great when it works
by seoul2seoul on 2019/12/20 08:19
I have frequent trouble with the VPN staying connected whether using my WiFi at home or my portable WiFi device (egg). In fact, it interrupts my WiFi connections in general, though its performance is better with my iPad. I wrote in for help, but the agent, while professional and pleasant to work with, wasn’t able to pinpoint the problem; so it persists.
Useless
by ilovelini on 2019/12/19 11:08
Does not work on amazon prime or Hulu
不能连接
by 栾小仙儿 on 2019/12/19 03:45
在中国一直连接不上。
It did not work for me
by AmunNemesis on 2019/12/18 16:21
I’m an iPad Pro user. I had trouble getting this to work correctly with my corporate wifi. However their support was/is fantastic.
Unethical billing practices
by Zaph0d42 on 2019/12/17 19:54
This is one of many subscription services that do not message you before renewing your service. I haven’t used Tunnel Bear for months and would not have renewed if was notified that my subscription was up. Additionally I found the service to be unreliable and slow.
Very Professional and Helpful
by chickenlover8259 on 2019/12/17 00:16
Helped with an issue with my account very effectively and quickly. Gave in depth and direct instructions.
Bear
by UnoShadow on 2019/12/16 17:29
I love bear
tunnelbear stops access to web sites
by Biga's note on 2019/12/16 11:57
suddenly I could not get on to website I needed tunnelbear for .., then no access to any websites a had to consult geniusbar in Apple store- the tunnelbear caused the problem
Connection issues
by Ryan.J.N. on 2019/12/15 18:29
Takes forever to connect and has too many connection issues
In love with the app
by connieono on 2019/12/15 05:46
I downloaded this VPN app to change a region on a game I play. It has worked out okay for me. I only use it when I log in to make sure it registers properly. Then I use my WiFi. Great product. Highly recommend it for basic internet needs because in my game it’s a bit slow.
Life juke
by MaxZF on 2019/12/14 19:24
Like much
Good
by sut-shi on 2019/12/14 17:05
Oso
Constantly prevents me from getting online
by Chris Grano on 2019/12/14 09:46
I’ve had TunnelBear for four months. It started off fine, but now the app is constantly preventing me from going online. At first I didn’t realize the cause and was having to rely on friends for their access and then one day realized if I turn the app off, I can then access normal everyday sites (Starbucks, Apple, etc.). I would say at least a few times a week I need to turn the app off so I can go online. It has a cute interface, but given the problems with the App, I’d like to call it quits and get a refund. Chris
Great vpn
by Marblonie on 2019/12/13 18:08
Love it. It works great and I have no complaints
You’ll Be Sorry! SurfShark is cheaper+has more features
by f obama on 2019/12/12 21:07
I fell for this after reading an article in the Dec 2019 Mac|Life magazine. TunnelBear has LESS features than SurfShark & is more expensive & is SLOW AF. Bottom line, I REGRET THIS PURCHASE—I WOULD *NOT* BUY TUNNELBEAR VPN AGAIN—I’d buy SurfShark VPN instead!
You should download a Bear.
by Lighter Massive on 2019/12/12 04:21
It’s just the VPN of choice, for those that know, stuff. This is not a request. You need this today. You needed it yesterday. You need to stop lying to yourself.
USE THIS VPN ITS GOOD
by Ironman332 on 2019/12/11 01:22
I love TunnelBear. The bear is cool and the vpn works on pretty much everything
Is this a scam?
by Daddiesforthewin on 2019/12/10 21:33
This VPN literally does NOTHING. What’s the point...someone please explain. I’m in Germany trying to access USA websites. It continues to register me as being in Germany even when it’s on and routes to USA.
Tunnel
by ari.RA on 2019/12/09 15:25
Hi TunnelBear i really like you but your app doesn’t work any more it connects but TunnelIng doesn’t work
Good, but...
by Kat Timelord on 2019/12/09 00:47
So I enjoy using TunnelBear because it’s easy to use when I don’t have internet, even the free version is good, but it’s been 2 whole months since my MB have ran out and I still haven’t gotten the renewal. I’ve kept it on my phone to hopefully gets some more MB for it but nothing.
Actually works
by data pirate on 2019/12/08 15:09
I’ve tried hundreds of vpn apps and this one will actually keep up your regular lte speed to stream tv past your data limit. Don’t bother trying anything else. Just download this bad boy and enjoy.
Tr
by hyhcdghy on 2019/12/08 01:46
Tr
Great when it works
by BorxTheMercurial on 2019/12/07 21:04
When it works, this app is everything it says it is and then some. The seamless VPN access is a must for security. Unfortunately, it often cannot make a connection and that is extremely frustrating if not downright dangerous.
Constantly Quits / Crashes
by bAd DeTeCtIvE on 2019/12/06 22:38
No matter if I’m on my iPhone, iMac, or iPad; Tunnel Bear constantly unexpectedly quits or crashes. Usually with no notifications. Sometimes I can restart it without any problems, but other times I have to reboot my device to get it active again. Regretting paying for a yearly subscription and dumping my trusty NordVPN. Goes to show, if it ain’t broke, don’t fix it. My mistake. Would not recommend.
VPN That's Easy and Fun!
by Birdman05 on 2019/12/05 00:42
I was recommended to get TunnelBear as my VPN by a coworker who knows about the need to use VPNs for sensitive on-line activity. I very much like TunnelBear not only for its effectiveness and ease of use, but it also had a nice name versus its competitors. I highly recommend this software when you need secure internet activity.
Good Product
by nickname is a silly req on 2019/12/04 22:56
I used the app extensively for the last week and a half while traveling. Extremely easy to use and no additional configuration required to allow for simultaneous connection of multiple devices.
Waste of time
by Nicktheboi on 2019/12/04 19:43
Decided to try out tunnel bear so i start off making my account they tell me they are sending a confirmation code to my email i sit for 15 minutes refreshing to never get any email from them i go back look at my email to make sure its correct and it is so i click to request another email wait another 15 minutes with no email again i dont know how you can expect anyone to even try this trash if you cant send a simple email?
Great app!
by Shmikaia on 2019/12/04 18:46
Flexible and fast VPN!
TunnelBear
by Roy Schelling on 2019/12/02 20:11
Very good intuitive app. Five star!
Thanks
by mariya1388 on 2019/12/02 02:38
Power &perfec
Fhjcchg
by ybgdhb on 2019/11/30 19:19
Job
Grwat app for my needs
by Frenzied Life on 2019/11/30 17:00
I use this when I am out in the field for work and not really sure about the network I may be using. It has never failed to connect when I need it to.
The new map/map colors are weird... and why it crashes?
by Kfihek on 2019/06/21 06:43
So, been successfully and proudly using Tunnel Bear for years now, minor hiccups here and there, got used to how it works but now since the recent update of few days ago like June 19th or 18th 2019 where supposedly there are redesigned maps (..) it crashes..like I open the app, the weird color (in my opinion awful..) map appear, there's a sheep now in the middle of nowhere, I click on connect, the map turn of bright colors again, the sheep turns to a bear and everything is working smoothly. Then after a while I want to get back to the app and it simply crashes. It won't open anymore so that in order to disconnect for instance I had to literally delete it from my iPhone and install that again... Mh... why is that? Fix this annoying bug please... and maybe I get that the "visual of a no-color map" turning bright when you're connected and "dark" again when not, might be appealing but I don't personally like that :-/
Pretty good
by Dalton Ames on 2018/05/18 03:21
Update May 17: I have noticed that since Mcafee bought them out the app has not functioned as well. Before Mcafee, it would smoothly connect in the background and the kill switch was visibly working - disconnecting the WiFi and then reconnecting once the VPN was active - now it allows my device to be connected to untrusted WiFi for long periods of time before the VPN kicks in. Is my data stream compromised at that point? Furthermore I have had a much more difficult time connecting to networks than I ever did before and have had to delete and reinstall the app a couple of times. This app worked flawlessly last year. Now, not so much. I used the free 500mb allotment for several months before buying a year long membership. Very easy to use, lowest price I could find for a year long VPN, passes all the DNS leak and IP tests I could find and depending on which server I choose doesn’t slow down my connection much at all. I really like the kill switch, auto-connect and trusted network features. My only concern is the shortage of servers. Most other VPNs have dozens or even hundreds worldwide. In a practical sense though this hasn’t impacted me at all.
[update] Love it! Latest update w/iOS 11 stopped auto connect
by mucci314 on 2017/09/25 21:54
The company responded to my concern within about 24 hours, very timely, especially over the weekend. They informed me that they were aware of the issue and a fix was already in place, pushed to an update: 2.7.1. I updated and voila! it appears to have been resolved. Thanks for your positive and timely response! Very happy with the performance of the app, as well as the ethics and care from this company so far. I absolutely love TunnelBear. After researching a ton of VPNs and their behaviors and perks, I decided upon TB. No logging. Excellent encryption. Auto connect. No speed loss that I’ve noticed. I only have one gripe with the latest update / move to iOS 11. The VPN never seems to auto connect anymore. Every time either the device loses or sleeps the connection, or switches between cellular and WiFi, TunnelBear disconnects and never attempts to reconnect like it used to. Please fix this. It’s now incredibly frustrating to have to manually go to the app to reconnect to VPN every time this happens. And it happens way more often than I thought or ever noticed. Thanks.
Affordable, fast, and user friendly.
by hexatech vpn on 2019/12/26 02:23
The title pretty much sums it up. I am not a techy nor am I 100% technologically challenged. I live on the internet, but not doing anything that requires Tor or anything that I don’t even pretend to understand the meaning or function of. If you want fast affordable and easy to use protection simply because it is nobody’s business what you are doing on the internet or where you are while you are doing it, then TunnelBear is the VPN for you. I used the free version to begin with, just to check it out. Worked great but kept dropping signal. I signed up for the Grizzly account for a year the beginning of December 2018 and never looked back. Highly recommend. Update December 2019: I renewed my Grizzly subscription through TunnelBear directly instead of Paypal. Hasn't worked correctly since. Causes iphone XR to drop wifi when it is connected, but most of the time it disconnects. I've contacted vustomer support.. we'll see.
Working now!
by Natquebec on 2019/11/02 22:26
Unfortunately bought a yearly subscription as I had read great reviews. It works on my iPhone that has AT& T, but I don’t get it for my iPhone. I got it for my iPad that is WiFi only so I could use my iPad on public WiFi such as hotels, coffee shops etc. The app either goes wild (on my home WiFi) and the switch starts going on and off every 1/2 seconds or when on a public WiFi, I just can’t do anything on my iPad: can’t check e-mails, can’t get onto ANY websites using Safari etc. I turn it off and immediately I can surf the net. I contacted support and their solution could not even be done on the iPad. Do not bother getting this if u have an iPad or PLEASE only get free one and do a long trial first! Updated review: The technical staff worked with me non-stop till it worked. Moreover, the update so far works well with iOS13. So far TB has worked on public WiFi and at home. Hopefully it will work next time I go to s hotel.
Works Fairly Well, But, ... Update, 12 Jan 19
by CJC0201 on 2019/01/12 17:12
... like most VPN’s I’ve tried, if the bandwidth isn’t big enough, it’ll block WiFi access until you turn it off ... But for the most part, very little hesitation experienced for its automatic operation when joining WiFi networks ... Developer has to work on settings access: I have to either turn-on or turn-off VPN operations in order for the settings node to highlight and become available for access ... - don’t know why ... (???) ... it just doesn’t work very well for public WiFi’s. I’m sure it’s a bandwidth problem that prevents VPN activation and internet access ... works great at home, and in other household/private locations. But if I end-up using cellular service - which I trust - then why bother having VPN service ? ...
great VPN
by dannyamusic on 2020/01/14 08:50
this is my 2nd year/2nd device using TunnelBear VPN & i really do like it. it has an awesome macOS app for my MacBook as well, so that’s great. i pay for the Yearly Unlimited (2nd year now) & i do love it. the one complaint i have is that it doesn’t offer any type of adblock at all. it has BlockBear as a little brother, but that’s more of a content blocker within Safari. i would give it 5 stars & recommend it 100% , *IF they added an AdGuard or AdBlock (iOS-wide/all apps, not just in Safari) type of adblocking feature within TunnelBear like other VPN’s have. pretty much have to chose whether we want privacy (which isn’t 100% private, from my understanding) or want to block ads. why can’t we just have both? TunnelBear doesn’t seem to work simultaneously with other adblocker VPN’s like AdGuard for example. only one at a time. please consider adding this, so we don’t have to choose anymore. that aside, i really would recommend it. it’s pretty great otherwise. 4stars!
LIES
by SirSlug on 2019/10/15 02:56
The app works as expected, it’s a simple VPN. If you go with the free plan, and run out of data you are given the option to download on a computer for an extra 1GB of data. Except they only give you half that amount. They also say to tweet at them for another 1 GB and they will reply and reward it within an hour. It’s now been two tweets and days later with no reply or extra data given to me. If you’re going to pay for a VPN, there are ,ich better ones (basically all of them) that won’t lie to you about what they offer. If they lie about the simple amount of data you’ll get, why would you EVER trust them to keep your personal information safe? Update for the developer response: obviously nothing is stopping the data from going to my account because I still received HALF the amount promised. If something were preventing me from getting data, I wouldn’t have gotten any. TLDR; the app lies, don’t expect any of your information to be safe because what they say isn’t true.
Completely stopped internet access
by The Feeba on 2018/06/27 15:05
So for the past day I was completely without internet access, even with WiFi. I was really confused, so I tried deleting TunnelBear and that’s exactly what it was. The app only allows you to use 500MB of VPN use per month, which lasted me less than a day. The app does not even notify you when you have ran out. Even when you have the VPN disconnected on the phone it still doesn’t allow internet use, you have to completely delete the app. This VPN is useless, the free version only allows you 500MB which lasts less than a day and then it forces you to put in your password to purchase the premium version. I will never use this app again and I recommend it to no one.
Wanted to like it...
by Tyce Martin on 2018/06/11 18:02
So, I thought having a VPN to add extra security, especially while I’m using public WiFi (which is rare) would be great, but I have had nothing but trouble with TunnelBear. I can live with using Safari’s version of Google and it recognizing me in the country I have tunneled to, so at least I know it’s working but that’s only about a quarter of the time. The rest of the time the app is disconnecting and I’m constantly having to manually open the app and turn it off/on or tunnel to a different location to get it to connect again and it’s a major pain. When you try to access some of your other apps, if TunnelBear is on, it may not grant you access, and internet pages take longer to download, even in WiFi! My phone is not that old and my software is up to date and all that jazz, blah blah. There is no reason I should be having this much difficulty. I bought one a month subscription and am so glad I didn’t get the full year because I will not be renewing it.
Unsubscribing after McAfee acquisition
by Djs2291 on 2018/04/03 14:32
TunnelBear was great, but I do not trust McAfee to not run it into the ground, and more importantly now that they have a US parent company they will certainly be required to hand over all of your browsing history to the US government without a warrant and without informing the user. I will be unsubscribing, uninstalling, and with any luck getting a pro-rated refund. Edit: I understand that Tunnelbear as a company would like to continue operating independently, and maybe you will. That does not change the fact that you are now subject to US law as your parent company is based in the US, and no matter how much you don't want to surrender browsing data at some point you'll either do it willingly or the Feds will just come take it. I have reached out to support regarding a partial refund but I have not received a response yet. I guess after Tunnelbear gets your money they no longer care, which doesn't inspire much hope regarding your future.
Easiest 5Star review in yrs.
by LifegiantInk on 2018/10/02 18:59
The VPN bar has been set very high with the exit of Opera VPN. I can wholeheartedly say, TunnelBear, has exceeded my needs and expectations. I started on the free trial, that ‘YES’ does limit the data to 500mb, p/month. A. I have yet to find ANY TRULY FREE, VPN, and I mean free of ads that interfere with my experience directly.{Especially the speed and ease of integration of the VPN client within iOS’s feature utilizing a VPN Service. As well as free as in ,’no cost ever at any point’, so tunnel bear for my needs, is my, highly scrutinized decision, #1 choice. BONUS NOTE:* Spread the Tunnel Bear word on Twitter and receive a Gig, of EXTRA MONTHLY DATA =1500mb!! If you need more, their subscription service is again, priced more competitively than any other “COMPARABLE” VPN. Tunnel Bear, ‘Ballistic VPN’, that is THAT.
Easy to use, Cheap, Works Great!
by jmac93427 on 2018/03/20 03:58
TunnelBear is a great VPN! It has a very simple user interface that anyone can figure out! Even though it has a limited number of servers, it is a fast VPN. I have had nothing but success with all of the servers I have used, but I prefer to leave it on automatic. 500MB per month might seem a little bit low, but that's for free! I did do the review which gave me 1GB additional for the first month. I have read that you can do that every month for an extra 1GB. I only use VPN for things that are extremely sensitive, so I am perfectly fine with the 500MB. All in all, it's a fantastic application and it's very inexpensive! If I could give this six stars, I would! Great job TunnelBear! As the Bear 🐻 says, Rawr!
Not keeping up
by Metaweb20 on 2018/06/04 22:08
I’ve been using Tunnel Bear for years and have been extremely happy until recently. I don’t feel that Tunnel Bear is keeping up with the changing Internet landscape and customer needs. Recently Tunnel Bear started pushing my VPN connection point to San Francisco, but I live in Central Time, which means you can’t watch prime time streaming shows as they come on after I’m in bed. Previously my connection point was always NYC area. Tunnel Bear’s response? Log off and on until you win the lottery and get NYC. I do that now, but after 10 attempts, I usually give up. Other VPN services are cheaper with user-selectable connection points. Tunnel Bear also doesn’t offer smart DNS and has given up on outsmarting Netflix and other services. Basically, Tunnel Bear grew a huge customer base, but now they are resting on their laurels and have forgotten us.
VPN for the non-technical
by Muzical84 on 2019/07/25 14:22
I’m a technical person, but if I was setting up a VPN for someone who wasn’t, this is what I would use. Everything that CAN be put into Grandma-friendly language is, and it Just Works. The feature that I probably use the most on iOS and macOS is the option to automatically connect on anything that isn’t your home WiFi. (On iOS, you can even connect automatically on cellular.) It’s literally the “set it and forget it” option. I wouldn’t mind if the app supported larger font sizes, but that’s about it. I also use ProtonVPN for when I need more granular control, but this is a good option for 99% of the population.
Everyone should be using a VPN!!
by skathleen on 2018/04/02 21:04
I work in the technology sector. When I talk with people about using a VPN on their mobile device or computer, I get a naive response that they aren’t doing anything that requires privacy. So does that mean you are willing to have cameras installed in your house where people can see what you are doing 24/7? I understand the leap in that logic but EVERYONE should be concerned about their privacy and do everything they can to protect it. Once information is “out there”, you don’t get to take it back. TunnelBear is so easy to use and there service is fairly priced. Their service is great. Please get this app and use it.
Simple, fast and secure
by Justcallmed on 2018/12/23 19:11
I've tried dozens of vpns but tunnel bear makes using a vpn quick and easy. I'm able to use my account across multiple devices and have never run into an issue with anything software related yet. The interface is polished and clean which I like. The performance is what I like best: I get the security of a vpn without any compromise in wifi or data speed. I appreciate that they share how they're audited and very throughout in their description of how and what they collect data wise (which btw is not a whole lot) from users. I bought the $10 a month plan and have zero regrets. Well done tunnel bear 🐻!
Most carefree/reliable VPN
by DanWV175 on 2019/06/11 18:24
I’ve tried a few VPNs (Norton, Nord, Windscribe). TunnelBear fits my needs best. I’m using it to secure my data on public WiFi and to have a US connection when traveling abroad. I like that it connects automatically on unknown networks and I can choose safe networks when it isn’t needed at home, etc. I’m currently at a resort roaming from WiFi hotspot to hotspot. It does a great job connecting with each move from access point to access point. This is where the Norton product failed me in the past. I’ve been using the pay version for several months. It does its job without much fuss.
This app? Meh.
by WhoIsVic on 2019/06/20 09:55
I have had this VPN installed for over 6 months and I’m not a fan. I mostly use this app on my iPhone. When I’m on a public network, the app just blocks all traffic. My phone shows I’m connected to cellular data, but nothing works until I turn off wireless. The app also prevents my security camera feed from loading, even if it lets me connect to the WiFi. It only allows the camera feed to work if I’m on a trusted network. On my laptop, I have to turn off the VPN or add the network as a trusted network to get online, pretty much defeating the purpose. After I’ve added a network to the trusted list, it tells me to turn on the VPN, like its not running. I was excited for it, but I think there are better choices with less complications. I’ll find out soon enough.
Voiceover friendly
by deena karbo on 2019/10/28 17:33
This gets a five star because it works excellent. It does exactly what I needed to do. I don’t use it on an ongoing basis but if I did I would gladly pay for a subscription to upgrade beyond the amount of data allowed each month. Also most applications do not tell you whether they are friendly for VoiceOver/or other screen reading technology or not. This one does work with VoiceOver… I am blind and I have an iPhone 7. It works perfectly and is extremely easy. There was no learning curve at all… It just took a couple of minutes to figure out the interface and voilà… Done and working great. I am using iOS 13.1.3 with no problems.
A Must Have VPN!
by ZCatTipton on 2020/01/17 17:48
I never leave reviews but I love this app. It’s the only genuine FREE VPN that works. A friend of mine told me about it and I figured I would check it out. I was fully expecting it to not work or for it to somehow try to charge me a monthly subscription. I was surprised that it didn’t even ask me for a credit card and I was even more surprised that it actually works. I highly recommend for everyone! I’ve wanted to have a VPN app for when I need an American IP Address and to say I am pleased with this app is a major understatement. It’s really convenient and simple. Thank you for making such a great app!
Frustrating connection issues
by jeff2715 on 2018/06/18 21:40
Several times in the month I’ve had TunnelBear, the connection is made and immediately broken. Then the process of connecting to the server starts over again. This happens during the early evening more than any other time. This leads me to believe there are too many users and not enough servers to handle the traffic. This will prevent your computer from closing the app, and from turning off. Additionally, the 176 Mbps service I have gets chopped down to 20 or less during high traffic hours it was under 5 mbps. I expected a slowdown but not that degree. Update. After a constant run around with the same recommendations from tech support and answering the same questions multiple times, I’ve decided just to give up on this app and uninstall it from my computer.
Great VPN
by Bobby Ginga on 2019/04/10 23:22
Makes it look like you are somewhere else in the World. Interesting how different web searches are in different countries. Easy to use on both iPhone and MacBook Pro. The only problem I had on the MBP is the background processes chew thru the free data quickly. I didn’t have this issue on my iPhone. Also, on MBP, at one point I think I forgot to turn it off or I closed the app and it was still running.....I think you have to shut it off in the app on MBP and then quit the app. Great free program. 500mb/month free and 1gb free to put on ur computer and 1gb free monthly for tweeting about Tunnelbear. Frickin’ awesome
No customer service
by Tradewindtraveler on 2018/08/07 16:33
I accidentally bought a year long subscription to TunnelBear instead of buying the monthly subscription as I did not realize the portrayed monthly price was for a one time year payment. I immediately contacted customer support through their email after finding out they have no phone customer service and asked to be switched to the monthly plan and a refund for the year subscription. After a week of receiving no reply at all from tunnel bear even though on the site in says up to a week of wait time, I contacted them again. After contacting tunnel bear at least 10 times I have gotten no reply from customer service. I’m very unhappy with the service and as I am a student the price for a year subscription was a big loss for me. I would not recommend this service to anyone.
Better all the time!
by Clemfam on 2017/11/20 16:57
Now with auto-connect (among other great features), Tunnel Bear is indeed a very friendly app whose developers and “bears” really seem to care about their product and their customers. Thank you! Re your 3rd party audit: Very impressive and appreciated! Thank you for undertaking this process and sharing the results. I only wish your service was consistently faster than it is, swinging from very slow to very fast. Usually slowest of three VPNs I've tried. Disappointing and frustrating because I want to use TunnelBear exclusively.
Will not stay connected.
by Screedyg on 2019/11/03 21:41
*Updated* So from what I've read the main problem involved IOS 13 killing background apps. This explains the problem with the vpn not staying connected if the phone locked or was powered down. However, I had to find this out on my own. The tunnelbear version update notes only had cutsey bear references and jokes. I'm paying for a vpn service, not jokes people. I will be looking elsewhere when my subsciption is up. Running IOS 13.1.3 with the latest tunnelbear update. Connect on demand does not work. You have to manually start the service, but once the phone locks it will disconnect. It will not alert you or prevent you from connecting to the internet. There is a reason that I use a VPN. This is unacceptable. I will remember this when it cones time to renew my subscription.
Pretty good
by Aleksey8 on 2019/04/18 00:24
So far I’m using the free version and it works pretty well. I previously used CyberGhost’s free trial and between the two I like CyberGhost. TunnelBear sometimes take a little longer to connect, and it’s missing the crucial option to turn on a connection WITHOUT removing my home WiFi from the trusted networks list. That’s a big plus of CyberGhost. Also, I wish TunnelBear had more pricing options. For example, I can get CyberGhost for 3 years for only $99. On the other hand, TunnelBear costs almost $60 just for one year. That’s a big difference! Overall, TunnelBear is a decent VPN and is great for the very minimum, or a beginner VPN service. I appreciate that they still have a free tier available.
Regular disruptions of service, not recommended.
by Goredough on 2018/09/01 22:35
This app seems to perform better on my iPhone than on my laptop, where it continually disconnects and reconnects (sometimes several times within just one minute). This has caused several disruptions in my workflow which can slow down productivity significantly. I have notified TunnelBear about these issues and submitted error reports with zero response thus far. If I don’t get a response (or a miraculous improvement) soon I will have to request a refund and try another app.
Still great after all these years
by Florida Diver on 2020/01/16 09:33
I have updated my review again. It seems every other time they update this app, the mobile functionality is negatively effected in that the Bear disconnects and needs to be restarted each time the mobile device goes to sleep. Then, they fix the issue and things are wonderful. Sometimes I can say this:”The app is great. Very responsive and proactive customer service. This bears repeating. Great app.” Sometimes after an update it is very frustrating that the same issue that was fixed pops up again. Please fix it once and for all.
Cool but...
by Champion.#2 on 2019/09/01 23:12
So far I like the app, but there are iOS quirks in my experience. For example, getting VPN on one of the prominent US cellular carriers is iffy. For a test I tried to connect to a handful of non-US servers. I never was able to connect— but the app tries over and over to reconnect. While endlessly trying to reconnect my data connection was basically unusable. What’s more is the TunnelBear app kept try to re-connect even when I toggled it off. This occurred even via iOS Settings. It was like a ghost in the machine that kept re-toggling the connection to “On”. Pretty frustrating not being able to disable a process on my iPhone. I was finally able to get TunnelBear to quit trying by activating airplane mode and closing the app.
Works great for us...
by CED6870 on 2019/10/24 02:02
As advertised easy to try no cost version! Many “free” trials want your C.C. And are so limited it is not a trial. I tried a few & Tunnel Bear’s IP worked where other VPN’s IP were blocked by my finance app. We cruise by sailboat to some very remote international places that have IPs that are generally blocked by all our financial apps. Finance apps seem to get savvy and block suspect VPN IPs as well. Tunnel Bear just works all the time, I hope they can keep their IPs “clean” and unblocked! By the way I used Tunnel Bear to write this review since iTunes is blocked from our current location.
Left me out in the cold
by Bertonski on 2018/02/19 15:26
From day one this app slowed down my data on my 7S until I had to turn it off most of the time just to connect. Finally last night cellular data on my phone WOULD NOT WORK at all while I was stuck downtown late at night alone in the freezing cold and needing Uber to work to request a ride! I tried turning off VPN, removing Tunnelbear as a VPN, and deleting the app, rebooted my phone like six times, finally had to do a hard reset on my entire phone and wait while shivering and freezing on a street corner to re-install my apps to call a car. Data finally worked again after that. I will never re-install this app nor trust it for my loved ones to use either. Just too risky losing data at the worst possible time.
Great but sometimes have to close application
by Bob W OR on 2019/03/08 01:12
Really like TunnelBear vpn. Having some issues with using on some sites where the site just won’t function through the vpn. Even with TunnelBear vpn turned off, still won’t work and I have to manually close the TunnelBear application to get the site to work through WiFi. So, defeats the purpose of a vpn. Happens every other day or so to me on public or home WiFi and I can’t tell a pattern. Always with safari or iOS though since I’m always on an apple product.
Great vpn
by Youpain on 2019/07/13 21:29
Great app. But the new update(3.01) has a bit of an issue when shutting down TunnelBear. When I disconnect it’ll show a loading icon that never goes away so I get out of the app thinking that it’ll disconnect eventually. It doesn’t. On the top left of my screen it’ll show the vpn icon again. So I’ll go back on the TunnelBear app to shut it off and close the app only for it to show the vpn icon on the top left of my screen. After doing this dance for a while longer I’m finally able to turn TunnelBear off.
Does Strange Things
by Marty1313143 on 2019/07/04 13:45
Just purchased a 1 month subscription as I am travelling and using some public wifi. TB worked at first but I have had 3 unusual experiences that made me delete the app. First as I was tunnelling from the US to Canada the map suddenly showed my location just off Africa. A second attempt worked briefly but then my location was moved to the Bermuda Triangle. The kill switch did not work! Finally as I attempted to turn the service off it simply cycled back on repeatedly. Don’t trust it. Won’t use it. Deleted it! Developer reached out (3.5 months after the fact) and provided an explanation for the Bermuda location. Perhaps this should have been noted in the app or certainly when Bermuda popped up. It is a valid explanation. Still unsure if i would use the app again in a hotel public wifi setting. In fairness the developer has now reached out twice in the last several days to provide info on the “Bermuda “ issue and to notify me that direct email contact contact to their support service would solicit a faster response. That is a good sign.
Love it
by stlricky on 2017/09/25 10:48
It is wonderful to have this app at my disposal when trying to conduct private business within my work or other open wifi environment. I cannot count the number of times I've used this at work so the 'nannies' cannot track every move I make. It's fast and it's discreet. But most of all, it's free if you don't need to use it all of the time. Even then, it's a bargain and customer service was very prompt and respectful when I had a question. Can't think of a reason to go anywhere else! Stlricky
Seems good except
by Mary and Buddy on 2018/12/02 00:43
While I have it connected in auto, I go to a store and then the vpn disconnects. I got this so it would add some protection while out. So does this mean there was data leakage? If I’m connected in tunnel bear, I want to stay connected until I disable it. So just downloaded update so not sure if this issue has been fixed, but seems like bug, maybe not, just seems that way. Really don’t want data leakage in public place. Whole point of vpn is to protect data. So update does same thing. It does not stay connected so guess data leakage. One unhappy camper.
I love the bear
by The.SD on 2018/04/07 12:35
I was looking for the best Free VPN, because I’m not always connected to a public WIFI, then this bear was in the app store. The bear give 500Mb for free in the start, I invite a friend so we can have 1Gb more in the account, making a total 1.5Gb permanent for the account for me and my friend, if i make tweet every month the give 1Gb for free, making a total of 2.5Gb and that is very very good!!!!!! For me. The bear is here for me for my secure connection i can use the bear for every situation Is the best VPN. i love this bear Rawr. I like if the bear make this 2.5Gb permanent pleases hahaha.
Works great n is very easy!
by JL_z on 2018/01/29 19:53
I m of senior age n pension funds no COL so as with other retirees quite frugal n always asking if senior age is there a sr rate n sr annual? I m trying out the free version got from app store so ios version? Iphone 5s battery issues with ios 11.2.5 i have only one device... seems to add to ios iphone 5s battery issues....battery only lasts a day with this running So on ios phone... N what is difference with other 9.99 plan? So 4.99 or 9.99 monthly iphone 5s n would b 4,99 each ios device ie ipad?
VPN doesn’t Auto-Connect on Mobile
by Hahaahaha on 2019/10/26 17:19
Tunnelbear has served me well over the years, however, lately I can’t keep my VPN to stay connected. It seems like every 15 minutes I have to go to the Tunnelbear app and manually turn it on after it abruptly turns off. This shouldn’t even be an issue; a VPN should never allow you to connect to a website until it’s turned on. Yet lately this has been the case more often than not. Please fix this issue, it’s a relatively recent one (didn’t happen in the past) but it’s really making me consider switching to a different VPN provider.
Great VPN that's simple to use
by Hennesda on 2018/06/12 11:30
I've been using Tunnel Bear for over a year and never had any issues. It's simple to use and does what a VPN is supposed to do! I've used several other VPN (paid and free) and the free version of TB works just as well as the paid versions of others. However, the big downside is that if you're looking to do some major streaming you'll have to pay to upgrade because you only get 500mb for free (but can get an extra 1gb if you tweet about them).
Travel Security
by OneNP on 2019/09/02 11:42
I am a traveling nurse practitioner so I’m from hotel to hotel and I never felt comfortable joining the free WiFi at hotels, until now. I use a tablet with a secure VPN for patients to keep their health information and personal identification confidential and now I have the same security for my personal computer. Now utilizing free WiFi is no longer a Worry!!! I finally feel secure that my personal and financial information cannot be obtained during my travels. Thank you Tunnel Bear for my peace of mind!!
Trustworthy works easily reliable
by Quick235 on 2019/04/16 05:28
Tunnel bear is the most recommended VPN by those who are in a position to know. Many “free” and many paid VPN’s are shams and really do not protect you, Tunnel Bear does protect your real location every time. No one can find your real ISP with it , unlike others. Tunnel Bear also protects against “leakage” Many VPN’s leak data that can be used to find you, this app doesn’t. I do a lot of things online that I shouldn’t . I have to have a VPN that is 100% reliable and works
Depends on the device...
by AnnaRaphaella on 2018/12/16 19:06
On my Windows computer this is awesome, I’m in Peru and it provides great protection. It would get a solid 5 out of 5 if this was just talking about computer protection. I wish it would completely hide but I guess I can live with it minimized. On my IPad it gets -1!! It actually doesn’t work on my iPad or iPhone. It starts up, runs and then proceeds to block the internet from use, it asks if a provider can be accepted and then will ONLY accept no for answer. It is sooooo frustrating, I would very much like to use it on my apple devices but it is muy muy no bueno for those. Sorry big bear you let me down when it comes to these devices
TunnelBear (Seems To Word As Advertised)
by Phyre on 2018/07/28 01:48
TunnelBear is a neat VPN app for iOS that makes using it a breeze (which is ironically part of its problem. With an interface–that I like–that looks like a hipster video game it takes the guesswork out of using it to such a degree I am not always sure it is doing anything). So while I don't want it to become overly wonky, I wouldn't mind if it displayed an IP address (though as imagine you can find the data in the iOS settings) along with the country your signal is seemingly being sent through.
Seems good app.
by Mysubscription on 2017/10/12 05:32
Seems good but not sure if they sell data to the bloggers like lifehackers who uses that data to send update deals on their websites. Though they wrote privacy policies no data sharing but who knows so removing app until they don’t tell in written that no data is given to any blogger or supporter. Mostly bloggers spread words for such services and in return they get users data to update deal etc on their blog pages, not sure if that is anonymous or open sharing but matter of concern of privacy.
Worst VPN l’ve Ever Used
by Gwags76 on 2018/04/08 21:59
I gave TunnelBear two stars because it is fast- but the connection is very unreliable and drops constantly. Doesn’t matter what you are doing- music, video, games, email, FB- anything the connection drops. Also I have been blocked from numerous web sites because of problems with the TunnelBear assigned IP addresses. Support only allows one issue per hour so if you have have multiple problems you are out of luck. The bottom line is I don’t have time for wonky apps and crappy support. The worst of the four VPNs I have used to date. I deleted the app after a week- 60 bucks down the hole. Don’t make the same mistake I did.
Highly recommend TunnelBear...but
by KyleFilesSF on 2019/12/29 03:56
I have the annual subscription going on my second year now and find it to be super user friendly and great to VPN on wifi and data. However, it seems lately it is taking longer to connect, which is not a huge inconvenience but a minor frustration when simply trying to look something up or refresh my email inbox. Overall, I find it’s worth the annual subscription for unlimited data and having the product itself.
Not working on iPad with iOS 13
by mgdj on 2019/11/13 04:20
It’s not working. Having the same problem as Natquebec on Nov. 2nd. In a hotel with a public WiFi and Tunnel bear won’t complete the connection. If I turn it off I can surf. If there is a solution, please god post it somewhere someone can easily find. I could not find it. Read Natquebec’s problem when I went back to the App Store to see if I actually had the right app. After trying for an hour, I’m turning in and don’t have time to contact App Support to work through it. If I knew it was an issue I would have done it hours ago. If I can’t get it to work soon, I’m removing the app. If I can’t use it, which I haven’t been able to, it’s useless.
Rating Trends
25,21,34,35,27,28,48,61,87,71,73,52,40,31,28,31,26,26,26,26,18,20,29,29,17,19,18,19,21,11,29,12,15,15,17,23,22,24,17,23,18,24,22,23,32,31,33,46,38,35,24,25,27,25,17,18,20,15,23,10,19,19,19,24,16,18,15,20,19,17,22,13,21,12,15,22,19,24,22,50,72,53,53,33,34,30,23,38,50,35
All Versions
4.0
43,407 total
 5
35,224
 4
4,580
 3
1,349
 2
606
 1
1,648
Current Version (3.3.2)
4.0
32,377 total
 5
26,246
 4
3,349
 3
1,074
 2
474
 1
1,234
Version History
More...
Screenshots
Search Visibility
App name
TunnelBear: Secure VPN & Wifi
Description
TunnelBear VPN is a free, incredibly simple app to browse the Internet privately and securely. The beautiful TunnelBear app protects your online privacy, lets you access your favourite websites & apps, and secures your connection on public WiFi hotspots. Try TunnelBear for free with 500MB of browsing data every month. No credit card required. In-app purchases available for premium plans, which give you unlimited data. WHAT DOES TUNNELBEAR DO? Put simply, by using TunnelBear you can browse from anywhere with peace of mind knowing that your online activity is more private from hackers, ISPs, and advertisers. HOW DOES TUNNELBEAR WORK? TunnelBear VPN for iOS is a really simple app that encrypts your web browsing and data (making it unreadable) as it leaves your iPad or iPhone. It makes public Wi-Fi safe and secure, and also keeps your browsing private from ISPs. Websites and advertisers will have a more difficult time tracking your physical location and browsing across the Internet. HOW CAN I TRUST TUNNELBEAR? Your browsing habits are personal and shouldn't be trusted to just anyone. TunnelBear is proud to be the first VPN service in the world to be independently audited by a 3rd party. You can feel confident that we deliver on our promise to secure your data. FEATURES: • One-tap connect: App so simple, a bear could use it • Trustworthy: Along with a strict no-logging policy, we're the only consumer VPN app to have completed a 3rd party, public security audit • No logging. Your browsing stays private • Grizzly-grade security: TunnelBear uses strong AES-256 bit encryption by default. Weaker encryption isn't even an option • Global VPN network: With servers in 22+ countries and lightning-fast speeds, access the websites and apps you love. Anytime, anywhere • Helpful support that always responds within 24 hours WHAT CRITICS ARE SAYING "TunnelBear is an elegant, easy mobile VPN that keeps you safe." - Lifehacker "The app is bursting with charm, but it also delivers security at a good price." - PCMag "All you have to do is turn the switch to "ON" and you are protected." - WSJ "TunnelBear, the gorgeous VPN app that wants to bring online privacy to everyone." - VentureBeat PRIVACY POLICY AND TERMS OF SERVICE: *Spoiler alert* TunnelBear has a strict no-logging policy. The only personal information we ever collect is an email address for creating your account. You can read our entire plain-english privacy policy linked in the 'Information' section a short scroll from here. And all the other details about how we run our service can be found in our Terms of Service here – tunnelbear.com/tos SUBSCRIPTION INFORMATION: • Subscribe on a monthly or annual basis to receive unlimited data for the duration of the subscription. • Payment will be charged to iTunes Account at confirmation of purchase • Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period • Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable CONTACT US: Is your TunnelBear misbehaving? Do you have feedback for us? Do you have a cool fact about bears to share? Contact our support team – support@tunnelbear.com
P
by 6andz on 2020/01/19 20:46
Won’t let me unsubscribe
Dissatisfied
by moonchild0400 on 2020/01/19 19:54
Can’t get VPN set to Malaysia!
Unbearable without it
by Lord Aesir The Albino Tiger on 2020/01/19 18:36
I have needed this app more this last month than ever due to an unexpected hospitalization and stay in rehab. TunnelBear let’s me safely and security use these poorly secured Wi-Fi networks and set my a mind at ease. It’s as easy as it comes to use. I’ll never leave home without it.
Best VPN on market
by rudy dolla sign on 2020/01/19 14:07
Simple, easy to use, and transparent with their practices. Can’t ask for more!
Eeedjdjdjdj
by manaswer on 2020/01/18 02:58
Suudhed
A Must Have VPN!
by ZCatTipton on 2020/01/17 17:48
I never leave reviews but I love this app. It’s the only genuine FREE VPN that works. A friend of mine told me about it and I figured I would check it out. I was fully expecting it to not work or for it to somehow try to charge me a monthly subscription. I was surprised that it didn’t even ask me for a credit card and I was even more surprised that it actually works. I highly recommend for everyone! I’ve wanted to have a VPN app for when I need an American IP Address and to say I am pleased with this app is a major understatement. It’s really convenient and simple. Thank you for making such a great app!
Bear
by Emperor of cookies on 2020/01/17 11:29
I just love the bear.
Very poor VPN
by eatnoor on 2020/01/17 02:42
You choose a particular location and tunnel bear gives you another location. I believe you guys can do better than this
Still great after all these years
by Florida Diver on 2020/01/16 09:33
I have updated my review again. It seems every other time they update this app, the mobile functionality is negatively effected in that the Bear disconnects and needs to be restarted each time the mobile device goes to sleep. Then, they fix the issue and things are wonderful. Sometimes I can say this:”The app is great. Very responsive and proactive customer service. This bears repeating. Great app.” Sometimes after an update it is very frustrating that the same issue that was fixed pops up again. Please fix it once and for all.
Confused
by oklahoma chick on 2020/01/15 16:24
I thought this app was supposed to keep others from accessing my phone. Apparently it does not. I bought the year subscription and would like my money returned for time I haven’t used it.
Great app
by armandoguti79 on 2020/01/15 14:32
This is a great app, when you are out of your country and you need to connect with your country Ip. I recommend a lot.
Bad
by bbbiopexnh on 2020/01/14 20:53
Bad
why no sweden proxy?
by Frank pro svk on 2020/01/14 16:43
love design
great VPN
by dannyamusic on 2020/01/14 08:50
this is my 2nd year/2nd device using TunnelBear VPN & i really do like it. it has an awesome macOS app for my MacBook as well, so that’s great. i pay for the Yearly Unlimited (2nd year now) & i do love it. the one complaint i have is that it doesn’t offer any type of adblock at all. it has BlockBear as a little brother, but that’s more of a content blocker within Safari. i would give it 5 stars & recommend it 100% , *IF they added an AdGuard or AdBlock (iOS-wide/all apps, not just in Safari) type of adblocking feature within TunnelBear like other VPN’s have. pretty much have to chose whether we want privacy (which isn’t 100% private, from my understanding) or want to block ads. why can’t we just have both? TunnelBear doesn’t seem to work simultaneously with other adblocker VPN’s like AdGuard for example. only one at a time. please consider adding this, so we don’t have to choose anymore. that aside, i really would recommend it. it’s pretty great otherwise. 4stars!
Disappointed
by Viking660 on 2020/01/13 22:47
I’ve paid for this VPN going on 3 years now and for the first year it worked great on my iphone and my PC. Now for the past year it has been very inconsistent on my iPhone. I stream SiriusXM a lot and it is constantly dropping out and losing connection. I thought it was because of the new 5Ge but it happens on 4GLTE too so I don’t know what to do. It’s a shame unfortunately I’m considering someone else now.
Great vpn
by Mtzorger on 2020/01/13 04:02
Works, and opportunity for free
no funciona
by lajabada2000 on 2020/01/13 02:07
Siempre la he tenido y ayer la pague en appple store y no instala en ninguno de mis equipos me siento estafado busquen mi record llevo ańos usandola y ahora no puedo y vean que esta pagada
No joke
by Milesn09 on 2020/01/12 06:45
I use tunnel bear on my streaming pc and on my phone. No issues.
TunnelBear
by Anatoliy975 on 2020/01/12 03:32
The Best
It works
by link10310 on 2020/01/11 23:21
It’s not a piece of crap
Great
by bad water 757 on 2020/01/10 19:04
Love the service
Worst VPN
by 000not000 on 2020/01/10 15:37
Keeps dropping of line and when it does connect it’s so slow - why bother. Wish I had never purchased this!
Super efficient
by Kovacs91 on 2020/01/09 22:23
Smartphone and Computer Apps work perfectly. I wish they can add more countries
Love it
by Samszues on 2020/01/09 13:53
I love it it helps a lot
Amazing!!!
by ITSN2015 on 2020/01/09 03:40
Love this app! Best VPN ever!
Fast and secure
by fecklar on 2020/01/09 01:58
TunnelBear works great - fast and reliable on all my devices - iOS, Mac and Windows
Great vpn
by Mr. Fluffs on 2020/01/08 21:06
Works great!
Muy Bueno
by vianna3109@ on 2020/01/07 22:29
Hola amigos
Doesn’t work at all
by acutelilduckling on 2020/01/07 22:15
All information is still present in History Update: support contacted me fast to inform me that the app does not block history (from your own device)
Reliably available- Easy Security
by Maryelens on 2020/01/07 18:20
TunnelBear offers a RELIABLE, easy to connect VPN. Easy to use & setup, while affording users a much needed layer of Internet security. Mobile users of both tablet and phone should observe one simple rule: NEVER leave home without it!
Used to work great
by qwerty-867-5309 on 2020/01/07 15:57
Used to work great and always activated and connected to VPN automatically. Over last two months it has had great difficulty to simply turn on; it won't activate evan as I write this. Not sure if the recent difficulties are related to cell LTE network, but still had trouble with strong WiFi signal, too. Used to be great. Perhaps problem was with a software update. Hope it can be repaired!
Best VPN....
by benner79 on 2020/01/07 05:48
So far it has been a very good VPN. It is very reasonable in price . They have monthly and yearly subscription available. Check it out you will be glad you did. P.S. you will love the bear growls!
Confirmation emails never received
by ckovy on 2020/01/07 05:31
After installing the app and providing my email address, I never received the confirmation email. Requested resending of email and provided a different email and still nothing. There was emails in my junk folders either. I attempted on WiFi and 4G connections and even completely powered down and restarted the phone to no avail.
Problem on iphone 7+ never connects have to delete app for it to work again
by Bobcool1234 on 2020/01/06 16:28
It get stuck connecting when changing from LTE to wifi and never connects you cant turn it off you just have to delete the app to use the internet again
Tunel bear
by Alberto Miguel on 2020/01/05 18:00
Excelente VPN
Poor service...couldn’t use after I bought new phone.
by Blakeba on 2020/01/05 15:36
I paid for a one year subscription, but after I bought a new phone I was unable to use my subscription and unable to get a refund despite numerous emails to TunnelBear.
8, for d
by fotballknott on 2020/01/04 18:47
Is how’s Rex and how we’d
👍cool
by Darkemp on 2020/01/04 05:07
👍colll
Drains iPhone battery life
by Gephrey on 2020/01/03 23:57
I use tunnel bear on my PC and it works well. It slows down my PC a bit but not terribly. Tunnel Bear destroys your battery life on a. iPhone though. Without using my phone at all, which started at 100% battery life in the am, by 1 pm, my phone was 19%. I checked battery usage and Tunnel Bear was using 40% of my battery. Unreal. It’s unusable on an iPhone. Keep this is mind before buying. I cannot speak to an Android.
I can’t Bear to be without it!
by Twice Struck on 2020/01/03 13:02
There are so many reasons to use a VPN NOW! And there are no reasons not to. Every time you use a phone, tablet or desktop device on the internet Tunnel Bear has your back. Rarely do I see speed bumps and I keep it on all the time. Love the Bear, reliable peace of mind.
New!
by Lilghostie on 2020/01/03 06:28
Seems like a wonderful app and I can’t wait to try it out. As I progress with learning how my bear is I will keep updates coming.
Great
by th3k1d537 on 2020/01/02 01:59
Super good being for free, if you’re free though don’t turn on trusted networks as it will drain all your data
ITS OFFIXIAL
by Aston!! on 2020/01/01 21:50
this is the best VPN and super worth it
Doesn’t work. Try another one.
by Flambo Cortez on 2020/01/01 11:33
Won’t connect on the mobile. Still gets geoblocked on the pc version despite clearing the cache. Try another one
ChacoTaco
by battelroyal4life on 2019/12/31 22:38
I love the app and since I watch Chaco Taco it’s Evan better for gaming but I would prefer this than NordVpn
Not great!
by erSheri on 2019/12/31 10:00
App blocked my home WiFi entirely. Had to call a tech. Within seconds after deleting my WiFi returned. Messed with my new iPhone 11 way too much.
I love it
by John Ridge on 2019/12/30 09:21
Everything about you guys are amazing!!!
Works as intended
by Oli 500 on 2019/12/29 13:15
It’s a fast VPN that works practically everywhere. I would recommend it to people who travel a lot.
Highly recommend TunnelBear...but
by KyleFilesSF on 2019/12/29 03:56
I have the annual subscription going on my second year now and find it to be super user friendly and great to VPN on wifi and data. However, it seems lately it is taking longer to connect, which is not a huge inconvenience but a minor frustration when simply trying to look something up or refresh my email inbox. Overall, I find it’s worth the annual subscription for unlimited data and having the product itself.
So far so good
by scorpion8989 on 2019/12/28 23:16
Had an issue when it went down last week for like three hours. Other than that it’s been fine. I hope that my web traffic isn’t being monitored by advertisers and my ISP but still can’t be sure. Haven’t seen any targeted ads that usually follow me around either, but we’ll see.
Awesome
by tampads on 2019/12/28 15:31
At first i was only 100mb left and ended up getting 3500mb even thought i thought it only goes up too 1500mb without paying every month! Well thats what it’s been doing for the past year. This is a very good and trustworthy vpn and I hope we can continue being like that!!!
OK, but doesn’t always auto-connect
by Dang-yo on 2019/12/27 15:52
Only auto-connects on iOS and MacOS maybe half the time. You never realize how important it is for that feature to work until you just wanna check something quickly and wonder why you have no internet. Sometimes the servers are agonizingly slow, but that’s something I sort of expect with any VPN. I haven’t quit TB yet, but I’m looking for an alternative that might have better performance.
:D
by Sir_arsalan on 2019/12/26 19:09
Good
Fan of bear vpn
by mehmetashel on 2019/12/26 13:30
Best vpn i love it
Best VPN Service I've ever used
by awesometech101 on 2019/12/26 11:11
TunnelBear is by far the best VPN service out there. It has fast servers, great convenience, and even gives you a free 500 megabytes of data per month. What's truly awesome about this app is that within 1 click, your phone is instantly connected to a secure VPN server.
Affordable, fast, and user friendly.
by hexatech vpn on 2019/12/26 02:23
The title pretty much sums it up. I am not a techy nor am I 100% technologically challenged. I live on the internet, but not doing anything that requires Tor or anything that I don’t even pretend to understand the meaning or function of. If you want fast affordable and easy to use protection simply because it is nobody’s business what you are doing on the internet or where you are while you are doing it, then TunnelBear is the VPN for you. I used the free version to begin with, just to check it out. Worked great but kept dropping signal. I signed up for the Grizzly account for a year the beginning of December 2018 and never looked back. Highly recommend. Update December 2019: I renewed my Grizzly subscription through TunnelBear directly instead of Paypal. Hasn't worked correctly since. Causes iphone XR to drop wifi when it is connected, but most of the time it disconnects. I've contacted vustomer support.. we'll see.
review
by Hridoy Khandakar on 2019/12/25 16:55
best
El mejor
by Dannnn88 on 2019/12/24 09:26
Excelente vpn
Thank you
by ghjnbvjgh on 2019/12/24 07:37
Really thank you for your support
Brilliant app, beautiful design.
by happy travelling bear on 2019/12/24 07:27
Getting a VPN has been on my to-do list for years. Tunnelbear is the incredibly easy-to-use app I’ve been waiting for. Not only did set up take less than a minute on both my MacBook and iPhone, I have a great understanding of how my traffic is flowing thanks to their clever bears-in-tunnels UI. This app will not disappoint.
Problem with app
by Felipecrica on 2019/12/24 03:01
Every time I start the app on my iPhone x And when i turn it off the app stays on so i then have to go into settings to turn it off
Does not work
by mimivimii on 2019/12/23 23:23
Never able to connect
Mike Morris
by mike thunder1 on 2019/12/23 17:01
I Love Tunnel Bear BUT here lately on my cell phone it says my home address is Miami fla not Winder ga also it is today in Chicago Illinois WHAT can be done to correct this, this is not the first time I have had this problem on My cell phone!!!!!!!!!!? 🙋🏼‍♂️✅✅🙏🙏🙏🙏🙏
Used to be good
by eroileman on 2019/12/23 04:25
TunnelBear keeps disconnecting after I turn the screen off on my phone or after a few minutes. They fixed for a month and now it is back to where it was.
Great VPN
by disfunctionalhydraulics on 2019/12/21 23:31
Excellent company with transparency and security. Love the bear sounds.
Tunnelbear
by stevenwesselval on 2019/12/20 19:39
Best VPN I’ve ever had
Doesn’t play well with iPhones
by Kmkirlin on 2019/12/20 18:15
Downloaded the free version to try it out. Deleted the other vpn app on my iPhone. Went to the gym. Turned it on. It downloaded a vpn configuration file then triiied to connect. By the time I finished 20” elliptical session it showed it was connected...and my battery lost 20% of charge, and I wasn’t streaming anything because I couldn’t get a vpn connection before starting the elliptical session. Good app if you’re plugged in to a power source and don’t mind waiting for the paint to dry. Worse than useless when you’re unplugged and using public WiFi.
Great when it works
by seoul2seoul on 2019/12/20 08:19
I have frequent trouble with the VPN staying connected whether using my WiFi at home or my portable WiFi device (egg). In fact, it interrupts my WiFi connections in general, though its performance is better with my iPad. I wrote in for help, but the agent, while professional and pleasant to work with, wasn’t able to pinpoint the problem; so it persists.
Useless
by ilovelini on 2019/12/19 11:08
Does not work on amazon prime or Hulu
不能连接
by 栾小仙儿 on 2019/12/19 03:45
在中国一直连接不上。
It did not work for me
by AmunNemesis on 2019/12/18 16:21
I’m an iPad Pro user. I had trouble getting this to work correctly with my corporate wifi. However their support was/is fantastic.
Unethical billing practices
by Zaph0d42 on 2019/12/17 19:54
This is one of many subscription services that do not message you before renewing your service. I haven’t used Tunnel Bear for months and would not have renewed if was notified that my subscription was up. Additionally I found the service to be unreliable and slow.
Very Professional and Helpful
by chickenlover8259 on 2019/12/17 00:16
Helped with an issue with my account very effectively and quickly. Gave in depth and direct instructions.
Bear
by UnoShadow on 2019/12/16 17:29
I love bear
tunnelbear stops access to web sites
by Biga's note on 2019/12/16 11:57
suddenly I could not get on to website I needed tunnelbear for .., then no access to any websites a had to consult geniusbar in Apple store- the tunnelbear caused the problem
Connection issues
by Ryan.J.N. on 2019/12/15 18:29
Takes forever to connect and has too many connection issues
In love with the app
by connieono on 2019/12/15 05:46
I downloaded this VPN app to change a region on a game I play. It has worked out okay for me. I only use it when I log in to make sure it registers properly. Then I use my WiFi. Great product. Highly recommend it for basic internet needs because in my game it’s a bit slow.
Life juke
by MaxZF on 2019/12/14 19:24
Like much
Good
by sut-shi on 2019/12/14 17:05
Oso
Constantly prevents me from getting online
by Chris Grano on 2019/12/14 09:46
I’ve had TunnelBear for four months. It started off fine, but now the app is constantly preventing me from going online. At first I didn’t realize the cause and was having to rely on friends for their access and then one day realized if I turn the app off, I can then access normal everyday sites (Starbucks, Apple, etc.). I would say at least a few times a week I need to turn the app off so I can go online. It has a cute interface, but given the problems with the App, I’d like to call it quits and get a refund. Chris
Great vpn
by Marblonie on 2019/12/13 18:08
Love it. It works great and I have no complaints
You’ll Be Sorry! SurfShark is cheaper+has more features
by f obama on 2019/12/12 21:07
I fell for this after reading an article in the Dec 2019 Mac|Life magazine. TunnelBear has LESS features than SurfShark & is more expensive & is SLOW AF. Bottom line, I REGRET THIS PURCHASE—I WOULD *NOT* BUY TUNNELBEAR VPN AGAIN—I’d buy SurfShark VPN instead!
You should download a Bear.
by Lighter Massive on 2019/12/12 04:21
It’s just the VPN of choice, for those that know, stuff. This is not a request. You need this today. You needed it yesterday. You need to stop lying to yourself.
USE THIS VPN ITS GOOD
by Ironman332 on 2019/12/11 01:22
I love TunnelBear. The bear is cool and the vpn works on pretty much everything
Is this a scam?
by Daddiesforthewin on 2019/12/10 21:33
This VPN literally does NOTHING. What’s the point...someone please explain. I’m in Germany trying to access USA websites. It continues to register me as being in Germany even when it’s on and routes to USA.
Tunnel
by ari.RA on 2019/12/09 15:25
Hi TunnelBear i really like you but your app doesn’t work any more it connects but TunnelIng doesn’t work
Good, but...
by Kat Timelord on 2019/12/09 00:47
So I enjoy using TunnelBear because it’s easy to use when I don’t have internet, even the free version is good, but it’s been 2 whole months since my MB have ran out and I still haven’t gotten the renewal. I’ve kept it on my phone to hopefully gets some more MB for it but nothing.
Actually works
by data pirate on 2019/12/08 15:09
I’ve tried hundreds of vpn apps and this one will actually keep up your regular lte speed to stream tv past your data limit. Don’t bother trying anything else. Just download this bad boy and enjoy.
Tr
by hyhcdghy on 2019/12/08 01:46
Tr
Great when it works
by BorxTheMercurial on 2019/12/07 21:04
When it works, this app is everything it says it is and then some. The seamless VPN access is a must for security. Unfortunately, it often cannot make a connection and that is extremely frustrating if not downright dangerous.
Constantly Quits / Crashes
by bAd DeTeCtIvE on 2019/12/06 22:38
No matter if I’m on my iPhone, iMac, or iPad; Tunnel Bear constantly unexpectedly quits or crashes. Usually with no notifications. Sometimes I can restart it without any problems, but other times I have to reboot my device to get it active again. Regretting paying for a yearly subscription and dumping my trusty NordVPN. Goes to show, if it ain’t broke, don’t fix it. My mistake. Would not recommend.
VPN That's Easy and Fun!
by Birdman05 on 2019/12/05 00:42
I was recommended to get TunnelBear as my VPN by a coworker who knows about the need to use VPNs for sensitive on-line activity. I very much like TunnelBear not only for its effectiveness and ease of use, but it also had a nice name versus its competitors. I highly recommend this software when you need secure internet activity.
Good Product
by nickname is a silly req on 2019/12/04 22:56
I used the app extensively for the last week and a half while traveling. Extremely easy to use and no additional configuration required to allow for simultaneous connection of multiple devices.
Waste of time
by Nicktheboi on 2019/12/04 19:43
Decided to try out tunnel bear so i start off making my account they tell me they are sending a confirmation code to my email i sit for 15 minutes refreshing to never get any email from them i go back look at my email to make sure its correct and it is so i click to request another email wait another 15 minutes with no email again i dont know how you can expect anyone to even try this trash if you cant send a simple email?
Great app!
by Shmikaia on 2019/12/04 18:46
Flexible and fast VPN!
TunnelBear
by Roy Schelling on 2019/12/02 20:11
Very good intuitive app. Five star!
Thanks
by mariya1388 on 2019/12/02 02:38
Power &perfec
Fhjcchg
by ybgdhb on 2019/11/30 19:19
Job
Grwat app for my needs
by Frenzied Life on 2019/11/30 17:00
I use this when I am out in the field for work and not really sure about the network I may be using. It has never failed to connect when I need it to.
The new map/map colors are weird... and why it crashes?
by Kfihek on 2019/06/21 06:43
So, been successfully and proudly using Tunnel Bear for years now, minor hiccups here and there, got used to how it works but now since the recent update of few days ago like June 19th or 18th 2019 where supposedly there are redesigned maps (..) it crashes..like I open the app, the weird color (in my opinion awful..) map appear, there's a sheep now in the middle of nowhere, I click on connect, the map turn of bright colors again, the sheep turns to a bear and everything is working smoothly. Then after a while I want to get back to the app and it simply crashes. It won't open anymore so that in order to disconnect for instance I had to literally delete it from my iPhone and install that again... Mh... why is that? Fix this annoying bug please... and maybe I get that the "visual of a no-color map" turning bright when you're connected and "dark" again when not, might be appealing but I don't personally like that :-/
Pretty good
by Dalton Ames on 2018/05/18 03:21
Update May 17: I have noticed that since Mcafee bought them out the app has not functioned as well. Before Mcafee, it would smoothly connect in the background and the kill switch was visibly working - disconnecting the WiFi and then reconnecting once the VPN was active - now it allows my device to be connected to untrusted WiFi for long periods of time before the VPN kicks in. Is my data stream compromised at that point? Furthermore I have had a much more difficult time connecting to networks than I ever did before and have had to delete and reinstall the app a couple of times. This app worked flawlessly last year. Now, not so much. I used the free 500mb allotment for several months before buying a year long membership. Very easy to use, lowest price I could find for a year long VPN, passes all the DNS leak and IP tests I could find and depending on which server I choose doesn’t slow down my connection much at all. I really like the kill switch, auto-connect and trusted network features. My only concern is the shortage of servers. Most other VPNs have dozens or even hundreds worldwide. In a practical sense though this hasn’t impacted me at all.
[update] Love it! Latest update w/iOS 11 stopped auto connect
by mucci314 on 2017/09/25 21:54
The company responded to my concern within about 24 hours, very timely, especially over the weekend. They informed me that they were aware of the issue and a fix was already in place, pushed to an update: 2.7.1. I updated and voila! it appears to have been resolved. Thanks for your positive and timely response! Very happy with the performance of the app, as well as the ethics and care from this company so far. I absolutely love TunnelBear. After researching a ton of VPNs and their behaviors and perks, I decided upon TB. No logging. Excellent encryption. Auto connect. No speed loss that I’ve noticed. I only have one gripe with the latest update / move to iOS 11. The VPN never seems to auto connect anymore. Every time either the device loses or sleeps the connection, or switches between cellular and WiFi, TunnelBear disconnects and never attempts to reconnect like it used to. Please fix this. It’s now incredibly frustrating to have to manually go to the app to reconnect to VPN every time this happens. And it happens way more often than I thought or ever noticed. Thanks.
Affordable, fast, and user friendly.
by hexatech vpn on 2019/12/26 02:23
The title pretty much sums it up. I am not a techy nor am I 100% technologically challenged. I live on the internet, but not doing anything that requires Tor or anything that I don’t even pretend to understand the meaning or function of. If you want fast affordable and easy to use protection simply because it is nobody’s business what you are doing on the internet or where you are while you are doing it, then TunnelBear is the VPN for you. I used the free version to begin with, just to check it out. Worked great but kept dropping signal. I signed up for the Grizzly account for a year the beginning of December 2018 and never looked back. Highly recommend. Update December 2019: I renewed my Grizzly subscription through TunnelBear directly instead of Paypal. Hasn't worked correctly since. Causes iphone XR to drop wifi when it is connected, but most of the time it disconnects. I've contacted vustomer support.. we'll see.
Working now!
by Natquebec on 2019/11/02 22:26
Unfortunately bought a yearly subscription as I had read great reviews. It works on my iPhone that has AT& T, but I don’t get it for my iPhone. I got it for my iPad that is WiFi only so I could use my iPad on public WiFi such as hotels, coffee shops etc. The app either goes wild (on my home WiFi) and the switch starts going on and off every 1/2 seconds or when on a public WiFi, I just can’t do anything on my iPad: can’t check e-mails, can’t get onto ANY websites using Safari etc. I turn it off and immediately I can surf the net. I contacted support and their solution could not even be done on the iPad. Do not bother getting this if u have an iPad or PLEASE only get free one and do a long trial first! Updated review: The technical staff worked with me non-stop till it worked. Moreover, the update so far works well with iOS13. So far TB has worked on public WiFi and at home. Hopefully it will work next time I go to s hotel.
Works Fairly Well, But, ... Update, 12 Jan 19
by CJC0201 on 2019/01/12 17:12
... like most VPN’s I’ve tried, if the bandwidth isn’t big enough, it’ll block WiFi access until you turn it off ... But for the most part, very little hesitation experienced for its automatic operation when joining WiFi networks ... Developer has to work on settings access: I have to either turn-on or turn-off VPN operations in order for the settings node to highlight and become available for access ... - don’t know why ... (???) ... it just doesn’t work very well for public WiFi’s. I’m sure it’s a bandwidth problem that prevents VPN activation and internet access ... works great at home, and in other household/private locations. But if I end-up using cellular service - which I trust - then why bother having VPN service ? ...
great VPN
by dannyamusic on 2020/01/14 08:50
this is my 2nd year/2nd device using TunnelBear VPN & i really do like it. it has an awesome macOS app for my MacBook as well, so that’s great. i pay for the Yearly Unlimited (2nd year now) & i do love it. the one complaint i have is that it doesn’t offer any type of adblock at all. it has BlockBear as a little brother, but that’s more of a content blocker within Safari. i would give it 5 stars & recommend it 100% , *IF they added an AdGuard or AdBlock (iOS-wide/all apps, not just in Safari) type of adblocking feature within TunnelBear like other VPN’s have. pretty much have to chose whether we want privacy (which isn’t 100% private, from my understanding) or want to block ads. why can’t we just have both? TunnelBear doesn’t seem to work simultaneously with other adblocker VPN’s like AdGuard for example. only one at a time. please consider adding this, so we don’t have to choose anymore. that aside, i really would recommend it. it’s pretty great otherwise. 4stars!
LIES
by SirSlug on 2019/10/15 02:56
The app works as expected, it’s a simple VPN. If you go with the free plan, and run out of data you are given the option to download on a computer for an extra 1GB of data. Except they only give you half that amount. They also say to tweet at them for another 1 GB and they will reply and reward it within an hour. It’s now been two tweets and days later with no reply or extra data given to me. If you’re going to pay for a VPN, there are ,ich better ones (basically all of them) that won’t lie to you about what they offer. If they lie about the simple amount of data you’ll get, why would you EVER trust them to keep your personal information safe? Update for the developer response: obviously nothing is stopping the data from going to my account because I still received HALF the amount promised. If something were preventing me from getting data, I wouldn’t have gotten any. TLDR; the app lies, don’t expect any of your information to be safe because what they say isn’t true.
Completely stopped internet access
by The Feeba on 2018/06/27 15:05
So for the past day I was completely without internet access, even with WiFi. I was really confused, so I tried deleting TunnelBear and that’s exactly what it was. The app only allows you to use 500MB of VPN use per month, which lasted me less than a day. The app does not even notify you when you have ran out. Even when you have the VPN disconnected on the phone it still doesn’t allow internet use, you have to completely delete the app. This VPN is useless, the free version only allows you 500MB which lasts less than a day and then it forces you to put in your password to purchase the premium version. I will never use this app again and I recommend it to no one.
Wanted to like it...
by Tyce Martin on 2018/06/11 18:02
So, I thought having a VPN to add extra security, especially while I’m using public WiFi (which is rare) would be great, but I have had nothing but trouble with TunnelBear. I can live with using Safari’s version of Google and it recognizing me in the country I have tunneled to, so at least I know it’s working but that’s only about a quarter of the time. The rest of the time the app is disconnecting and I’m constantly having to manually open the app and turn it off/on or tunnel to a different location to get it to connect again and it’s a major pain. When you try to access some of your other apps, if TunnelBear is on, it may not grant you access, and internet pages take longer to download, even in WiFi! My phone is not that old and my software is up to date and all that jazz, blah blah. There is no reason I should be having this much difficulty. I bought one a month subscription and am so glad I didn’t get the full year because I will not be renewing it.
Unsubscribing after McAfee acquisition
by Djs2291 on 2018/04/03 14:32
TunnelBear was great, but I do not trust McAfee to not run it into the ground, and more importantly now that they have a US parent company they will certainly be required to hand over all of your browsing history to the US government without a warrant and without informing the user. I will be unsubscribing, uninstalling, and with any luck getting a pro-rated refund. Edit: I understand that Tunnelbear as a company would like to continue operating independently, and maybe you will. That does not change the fact that you are now subject to US law as your parent company is based in the US, and no matter how much you don't want to surrender browsing data at some point you'll either do it willingly or the Feds will just come take it. I have reached out to support regarding a partial refund but I have not received a response yet. I guess after Tunnelbear gets your money they no longer care, which doesn't inspire much hope regarding your future.
Easiest 5Star review in yrs.
by LifegiantInk on 2018/10/02 18:59
The VPN bar has been set very high with the exit of Opera VPN. I can wholeheartedly say, TunnelBear, has exceeded my needs and expectations. I started on the free trial, that ‘YES’ does limit the data to 500mb, p/month. A. I have yet to find ANY TRULY FREE, VPN, and I mean free of ads that interfere with my experience directly.{Especially the speed and ease of integration of the VPN client within iOS’s feature utilizing a VPN Service. As well as free as in ,’no cost ever at any point’, so tunnel bear for my needs, is my, highly scrutinized decision, #1 choice. BONUS NOTE:* Spread the Tunnel Bear word on Twitter and receive a Gig, of EXTRA MONTHLY DATA =1500mb!! If you need more, their subscription service is again, priced more competitively than any other “COMPARABLE” VPN. Tunnel Bear, ‘Ballistic VPN’, that is THAT.
Easy to use, Cheap, Works Great!
by jmac93427 on 2018/03/20 03:58
TunnelBear is a great VPN! It has a very simple user interface that anyone can figure out! Even though it has a limited number of servers, it is a fast VPN. I have had nothing but success with all of the servers I have used, but I prefer to leave it on automatic. 500MB per month might seem a little bit low, but that's for free! I did do the review which gave me 1GB additional for the first month. I have read that you can do that every month for an extra 1GB. I only use VPN for things that are extremely sensitive, so I am perfectly fine with the 500MB. All in all, it's a fantastic application and it's very inexpensive! If I could give this six stars, I would! Great job TunnelBear! As the Bear 🐻 says, Rawr!
Not keeping up
by Metaweb20 on 2018/06/04 22:08
I’ve been using Tunnel Bear for years and have been extremely happy until recently. I don’t feel that Tunnel Bear is keeping up with the changing Internet landscape and customer needs. Recently Tunnel Bear started pushing my VPN connection point to San Francisco, but I live in Central Time, which means you can’t watch prime time streaming shows as they come on after I’m in bed. Previously my connection point was always NYC area. Tunnel Bear’s response? Log off and on until you win the lottery and get NYC. I do that now, but after 10 attempts, I usually give up. Other VPN services are cheaper with user-selectable connection points. Tunnel Bear also doesn’t offer smart DNS and has given up on outsmarting Netflix and other services. Basically, Tunnel Bear grew a huge customer base, but now they are resting on their laurels and have forgotten us.
VPN for the non-technical
by Muzical84 on 2019/07/25 14:22
I’m a technical person, but if I was setting up a VPN for someone who wasn’t, this is what I would use. Everything that CAN be put into Grandma-friendly language is, and it Just Works. The feature that I probably use the most on iOS and macOS is the option to automatically connect on anything that isn’t your home WiFi. (On iOS, you can even connect automatically on cellular.) It’s literally the “set it and forget it” option. I wouldn’t mind if the app supported larger font sizes, but that’s about it. I also use ProtonVPN for when I need more granular control, but this is a good option for 99% of the population.
Everyone should be using a VPN!!
by skathleen on 2018/04/02 21:04
I work in the technology sector. When I talk with people about using a VPN on their mobile device or computer, I get a naive response that they aren’t doing anything that requires privacy. So does that mean you are willing to have cameras installed in your house where people can see what you are doing 24/7? I understand the leap in that logic but EVERYONE should be concerned about their privacy and do everything they can to protect it. Once information is “out there”, you don’t get to take it back. TunnelBear is so easy to use and there service is fairly priced. Their service is great. Please get this app and use it.
Simple, fast and secure
by Justcallmed on 2018/12/23 19:11
I've tried dozens of vpns but tunnel bear makes using a vpn quick and easy. I'm able to use my account across multiple devices and have never run into an issue with anything software related yet. The interface is polished and clean which I like. The performance is what I like best: I get the security of a vpn without any compromise in wifi or data speed. I appreciate that they share how they're audited and very throughout in their description of how and what they collect data wise (which btw is not a whole lot) from users. I bought the $10 a month plan and have zero regrets. Well done tunnel bear 🐻!
Most carefree/reliable VPN
by DanWV175 on 2019/06/11 18:24
I’ve tried a few VPNs (Norton, Nord, Windscribe). TunnelBear fits my needs best. I’m using it to secure my data on public WiFi and to have a US connection when traveling abroad. I like that it connects automatically on unknown networks and I can choose safe networks when it isn’t needed at home, etc. I’m currently at a resort roaming from WiFi hotspot to hotspot. It does a great job connecting with each move from access point to access point. This is where the Norton product failed me in the past. I’ve been using the pay version for several months. It does its job without much fuss.
This app? Meh.
by WhoIsVic on 2019/06/20 09:55
I have had this VPN installed for over 6 months and I’m not a fan. I mostly use this app on my iPhone. When I’m on a public network, the app just blocks all traffic. My phone shows I’m connected to cellular data, but nothing works until I turn off wireless. The app also prevents my security camera feed from loading, even if it lets me connect to the WiFi. It only allows the camera feed to work if I’m on a trusted network. On my laptop, I have to turn off the VPN or add the network as a trusted network to get online, pretty much defeating the purpose. After I’ve added a network to the trusted list, it tells me to turn on the VPN, like its not running. I was excited for it, but I think there are better choices with less complications. I’ll find out soon enough.
Voiceover friendly
by deena karbo on 2019/10/28 17:33
This gets a five star because it works excellent. It does exactly what I needed to do. I don’t use it on an ongoing basis but if I did I would gladly pay for a subscription to upgrade beyond the amount of data allowed each month. Also most applications do not tell you whether they are friendly for VoiceOver/or other screen reading technology or not. This one does work with VoiceOver… I am blind and I have an iPhone 7. It works perfectly and is extremely easy. There was no learning curve at all… It just took a couple of minutes to figure out the interface and voilà… Done and working great. I am using iOS 13.1.3 with no problems.
A Must Have VPN!
by ZCatTipton on 2020/01/17 17:48
I never leave reviews but I love this app. It’s the only genuine FREE VPN that works. A friend of mine told me about it and I figured I would check it out. I was fully expecting it to not work or for it to somehow try to charge me a monthly subscription. I was surprised that it didn’t even ask me for a credit card and I was even more surprised that it actually works. I highly recommend for everyone! I’ve wanted to have a VPN app for when I need an American IP Address and to say I am pleased with this app is a major understatement. It’s really convenient and simple. Thank you for making such a great app!
Frustrating connection issues
by jeff2715 on 2018/06/18 21:40
Several times in the month I’ve had TunnelBear, the connection is made and immediately broken. Then the process of connecting to the server starts over again. This happens during the early evening more than any other time. This leads me to believe there are too many users and not enough servers to handle the traffic. This will prevent your computer from closing the app, and from turning off. Additionally, the 176 Mbps service I have gets chopped down to 20 or less during high traffic hours it was under 5 mbps. I expected a slowdown but not that degree. Update. After a constant run around with the same recommendations from tech support and answering the same questions multiple times, I’ve decided just to give up on this app and uninstall it from my computer.
Great VPN
by Bobby Ginga on 2019/04/10 23:22
Makes it look like you are somewhere else in the World. Interesting how different web searches are in different countries. Easy to use on both iPhone and MacBook Pro. The only problem I had on the MBP is the background processes chew thru the free data quickly. I didn’t have this issue on my iPhone. Also, on MBP, at one point I think I forgot to turn it off or I closed the app and it was still running.....I think you have to shut it off in the app on MBP and then quit the app. Great free program. 500mb/month free and 1gb free to put on ur computer and 1gb free monthly for tweeting about Tunnelbear. Frickin’ awesome
No customer service
by Tradewindtraveler on 2018/08/07 16:33
I accidentally bought a year long subscription to TunnelBear instead of buying the monthly subscription as I did not realize the portrayed monthly price was for a one time year payment. I immediately contacted customer support through their email after finding out they have no phone customer service and asked to be switched to the monthly plan and a refund for the year subscription. After a week of receiving no reply at all from tunnel bear even though on the site in says up to a week of wait time, I contacted them again. After contacting tunnel bear at least 10 times I have gotten no reply from customer service. I’m very unhappy with the service and as I am a student the price for a year subscription was a big loss for me. I would not recommend this service to anyone.
Better all the time!
by Clemfam on 2017/11/20 16:57
Now with auto-connect (among other great features), Tunnel Bear is indeed a very friendly app whose developers and “bears” really seem to care about their product and their customers. Thank you! Re your 3rd party audit: Very impressive and appreciated! Thank you for undertaking this process and sharing the results. I only wish your service was consistently faster than it is, swinging from very slow to very fast. Usually slowest of three VPNs I've tried. Disappointing and frustrating because I want to use TunnelBear exclusively.
Will not stay connected.
by Screedyg on 2019/11/03 21:41
*Updated* So from what I've read the main problem involved IOS 13 killing background apps. This explains the problem with the vpn not staying connected if the phone locked or was powered down. However, I had to find this out on my own. The tunnelbear version update notes only had cutsey bear references and jokes. I'm paying for a vpn service, not jokes people. I will be looking elsewhere when my subsciption is up. Running IOS 13.1.3 with the latest tunnelbear update. Connect on demand does not work. You have to manually start the service, but once the phone locks it will disconnect. It will not alert you or prevent you from connecting to the internet. There is a reason that I use a VPN. This is unacceptable. I will remember this when it cones time to renew my subscription.
Pretty good
by Aleksey8 on 2019/04/18 00:24
So far I’m using the free version and it works pretty well. I previously used CyberGhost’s free trial and between the two I like CyberGhost. TunnelBear sometimes take a little longer to connect, and it’s missing the crucial option to turn on a connection WITHOUT removing my home WiFi from the trusted networks list. That’s a big plus of CyberGhost. Also, I wish TunnelBear had more pricing options. For example, I can get CyberGhost for 3 years for only $99. On the other hand, TunnelBear costs almost $60 just for one year. That’s a big difference! Overall, TunnelBear is a decent VPN and is great for the very minimum, or a beginner VPN service. I appreciate that they still have a free tier available.
Regular disruptions of service, not recommended.
by Goredough on 2018/09/01 22:35
This app seems to perform better on my iPhone than on my laptop, where it continually disconnects and reconnects (sometimes several times within just one minute). This has caused several disruptions in my workflow which can slow down productivity significantly. I have notified TunnelBear about these issues and submitted error reports with zero response thus far. If I don’t get a response (or a miraculous improvement) soon I will have to request a refund and try another app.
Still great after all these years
by Florida Diver on 2020/01/16 09:33
I have updated my review again. It seems every other time they update this app, the mobile functionality is negatively effected in that the Bear disconnects and needs to be restarted each time the mobile device goes to sleep. Then, they fix the issue and things are wonderful. Sometimes I can say this:”The app is great. Very responsive and proactive customer service. This bears repeating. Great app.” Sometimes after an update it is very frustrating that the same issue that was fixed pops up again. Please fix it once and for all.
Cool but...
by Champion.#2 on 2019/09/01 23:12
So far I like the app, but there are iOS quirks in my experience. For example, getting VPN on one of the prominent US cellular carriers is iffy. For a test I tried to connect to a handful of non-US servers. I never was able to connect— but the app tries over and over to reconnect. While endlessly trying to reconnect my data connection was basically unusable. What’s more is the TunnelBear app kept try to re-connect even when I toggled it off. This occurred even via iOS Settings. It was like a ghost in the machine that kept re-toggling the connection to “On”. Pretty frustrating not being able to disable a process on my iPhone. I was finally able to get TunnelBear to quit trying by activating airplane mode and closing the app.
Works great for us...
by CED6870 on 2019/10/24 02:02
As advertised easy to try no cost version! Many “free” trials want your C.C. And are so limited it is not a trial. I tried a few & Tunnel Bear’s IP worked where other VPN’s IP were blocked by my finance app. We cruise by sailboat to some very remote international places that have IPs that are generally blocked by all our financial apps. Finance apps seem to get savvy and block suspect VPN IPs as well. Tunnel Bear just works all the time, I hope they can keep their IPs “clean” and unblocked! By the way I used Tunnel Bear to write this review since iTunes is blocked from our current location.
Left me out in the cold
by Bertonski on 2018/02/19 15:26
From day one this app slowed down my data on my 7S until I had to turn it off most of the time just to connect. Finally last night cellular data on my phone WOULD NOT WORK at all while I was stuck downtown late at night alone in the freezing cold and needing Uber to work to request a ride! I tried turning off VPN, removing Tunnelbear as a VPN, and deleting the app, rebooted my phone like six times, finally had to do a hard reset on my entire phone and wait while shivering and freezing on a street corner to re-install my apps to call a car. Data finally worked again after that. I will never re-install this app nor trust it for my loved ones to use either. Just too risky losing data at the worst possible time.
Great but sometimes have to close application
by Bob W OR on 2019/03/08 01:12
Really like TunnelBear vpn. Having some issues with using on some sites where the site just won’t function through the vpn. Even with TunnelBear vpn turned off, still won’t work and I have to manually close the TunnelBear application to get the site to work through WiFi. So, defeats the purpose of a vpn. Happens every other day or so to me on public or home WiFi and I can’t tell a pattern. Always with safari or iOS though since I’m always on an apple product.
Great vpn
by Youpain on 2019/07/13 21:29
Great app. But the new update(3.01) has a bit of an issue when shutting down TunnelBear. When I disconnect it’ll show a loading icon that never goes away so I get out of the app thinking that it’ll disconnect eventually. It doesn’t. On the top left of my screen it’ll show the vpn icon again. So I’ll go back on the TunnelBear app to shut it off and close the app only for it to show the vpn icon on the top left of my screen. After doing this dance for a while longer I’m finally able to turn TunnelBear off.
Does Strange Things
by Marty1313143 on 2019/07/04 13:45
Just purchased a 1 month subscription as I am travelling and using some public wifi. TB worked at first but I have had 3 unusual experiences that made me delete the app. First as I was tunnelling from the US to Canada the map suddenly showed my location just off Africa. A second attempt worked briefly but then my location was moved to the Bermuda Triangle. The kill switch did not work! Finally as I attempted to turn the service off it simply cycled back on repeatedly. Don’t trust it. Won’t use it. Deleted it! Developer reached out (3.5 months after the fact) and provided an explanation for the Bermuda location. Perhaps this should have been noted in the app or certainly when Bermuda popped up. It is a valid explanation. Still unsure if i would use the app again in a hotel public wifi setting. In fairness the developer has now reached out twice in the last several days to provide info on the “Bermuda “ issue and to notify me that direct email contact contact to their support service would solicit a faster response. That is a good sign.
Love it
by stlricky on 2017/09/25 10:48
It is wonderful to have this app at my disposal when trying to conduct private business within my work or other open wifi environment. I cannot count the number of times I've used this at work so the 'nannies' cannot track every move I make. It's fast and it's discreet. But most of all, it's free if you don't need to use it all of the time. Even then, it's a bargain and customer service was very prompt and respectful when I had a question. Can't think of a reason to go anywhere else! Stlricky
Seems good except
by Mary and Buddy on 2018/12/02 00:43
While I have it connected in auto, I go to a store and then the vpn disconnects. I got this so it would add some protection while out. So does this mean there was data leakage? If I’m connected in tunnel bear, I want to stay connected until I disable it. So just downloaded update so not sure if this issue has been fixed, but seems like bug, maybe not, just seems that way. Really don’t want data leakage in public place. Whole point of vpn is to protect data. So update does same thing. It does not stay connected so guess data leakage. One unhappy camper.
I love the bear
by The.SD on 2018/04/07 12:35
I was looking for the best Free VPN, because I’m not always connected to a public WIFI, then this bear was in the app store. The bear give 500Mb for free in the start, I invite a friend so we can have 1Gb more in the account, making a total 1.5Gb permanent for the account for me and my friend, if i make tweet every month the give 1Gb for free, making a total of 2.5Gb and that is very very good!!!!!! For me. The bear is here for me for my secure connection i can use the bear for every situation Is the best VPN. i love this bear Rawr. I like if the bear make this 2.5Gb permanent pleases hahaha.
Works great n is very easy!
by JL_z on 2018/01/29 19:53
I m of senior age n pension funds no COL so as with other retirees quite frugal n always asking if senior age is there a sr rate n sr annual? I m trying out the free version got from app store so ios version? Iphone 5s battery issues with ios 11.2.5 i have only one device... seems to add to ios iphone 5s battery issues....battery only lasts a day with this running So on ios phone... N what is difference with other 9.99 plan? So 4.99 or 9.99 monthly iphone 5s n would b 4,99 each ios device ie ipad?
VPN doesn’t Auto-Connect on Mobile
by Hahaahaha on 2019/10/26 17:19
Tunnelbear has served me well over the years, however, lately I can’t keep my VPN to stay connected. It seems like every 15 minutes I have to go to the Tunnelbear app and manually turn it on after it abruptly turns off. This shouldn’t even be an issue; a VPN should never allow you to connect to a website until it’s turned on. Yet lately this has been the case more often than not. Please fix this issue, it’s a relatively recent one (didn’t happen in the past) but it’s really making me consider switching to a different VPN provider.
Great VPN that's simple to use
by Hennesda on 2018/06/12 11:30
I've been using Tunnel Bear for over a year and never had any issues. It's simple to use and does what a VPN is supposed to do! I've used several other VPN (paid and free) and the free version of TB works just as well as the paid versions of others. However, the big downside is that if you're looking to do some major streaming you'll have to pay to upgrade because you only get 500mb for free (but can get an extra 1gb if you tweet about them).
Travel Security
by OneNP on 2019/09/02 11:42
I am a traveling nurse practitioner so I’m from hotel to hotel and I never felt comfortable joining the free WiFi at hotels, until now. I use a tablet with a secure VPN for patients to keep their health information and personal identification confidential and now I have the same security for my personal computer. Now utilizing free WiFi is no longer a Worry!!! I finally feel secure that my personal and financial information cannot be obtained during my travels. Thank you Tunnel Bear for my peace of mind!!
Trustworthy works easily reliable
by Quick235 on 2019/04/16 05:28
Tunnel bear is the most recommended VPN by those who are in a position to know. Many “free” and many paid VPN’s are shams and really do not protect you, Tunnel Bear does protect your real location every time. No one can find your real ISP with it , unlike others. Tunnel Bear also protects against “leakage” Many VPN’s leak data that can be used to find you, this app doesn’t. I do a lot of things online that I shouldn’t . I have to have a VPN that is 100% reliable and works
Depends on the device...
by AnnaRaphaella on 2018/12/16 19:06
On my Windows computer this is awesome, I’m in Peru and it provides great protection. It would get a solid 5 out of 5 if this was just talking about computer protection. I wish it would completely hide but I guess I can live with it minimized. On my IPad it gets -1!! It actually doesn’t work on my iPad or iPhone. It starts up, runs and then proceeds to block the internet from use, it asks if a provider can be accepted and then will ONLY accept no for answer. It is sooooo frustrating, I would very much like to use it on my apple devices but it is muy muy no bueno for those. Sorry big bear you let me down when it comes to these devices
TunnelBear (Seems To Word As Advertised)
by Phyre on 2018/07/28 01:48
TunnelBear is a neat VPN app for iOS that makes using it a breeze (which is ironically part of its problem. With an interface–that I like–that looks like a hipster video game it takes the guesswork out of using it to such a degree I am not always sure it is doing anything). So while I don't want it to become overly wonky, I wouldn't mind if it displayed an IP address (though as imagine you can find the data in the iOS settings) along with the country your signal is seemingly being sent through.
Seems good app.
by Mysubscription on 2017/10/12 05:32
Seems good but not sure if they sell data to the bloggers like lifehackers who uses that data to send update deals on their websites. Though they wrote privacy policies no data sharing but who knows so removing app until they don’t tell in written that no data is given to any blogger or supporter. Mostly bloggers spread words for such services and in return they get users data to update deal etc on their blog pages, not sure if that is anonymous or open sharing but matter of concern of privacy.
Worst VPN l’ve Ever Used
by Gwags76 on 2018/04/08 21:59
I gave TunnelBear two stars because it is fast- but the connection is very unreliable and drops constantly. Doesn’t matter what you are doing- music, video, games, email, FB- anything the connection drops. Also I have been blocked from numerous web sites because of problems with the TunnelBear assigned IP addresses. Support only allows one issue per hour so if you have have multiple problems you are out of luck. The bottom line is I don’t have time for wonky apps and crappy support. The worst of the four VPNs I have used to date. I deleted the app after a week- 60 bucks down the hole. Don’t make the same mistake I did.
Highly recommend TunnelBear...but
by KyleFilesSF on 2019/12/29 03:56
I have the annual subscription going on my second year now and find it to be super user friendly and great to VPN on wifi and data. However, it seems lately it is taking longer to connect, which is not a huge inconvenience but a minor frustration when simply trying to look something up or refresh my email inbox. Overall, I find it’s worth the annual subscription for unlimited data and having the product itself.
Not working on iPad with iOS 13
by mgdj on 2019/11/13 04:20
It’s not working. Having the same problem as Natquebec on Nov. 2nd. In a hotel with a public WiFi and Tunnel bear won’t complete the connection. If I turn it off I can surf. If there is a solution, please god post it somewhere someone can easily find. I could not find it. Read Natquebec’s problem when I went back to the App Store to see if I actually had the right app. After trying for an hour, I’m turning in and don’t have time to contact App Support to work through it. If I knew it was an issue I would have done it hours ago. If I can’t get it to work soon, I’m removing the app. If I can’t use it, which I haven’t been able to, it’s useless.
Rating Trends
25,21,34,35,27,28,48,61,87,71,73,52,40,31,28,31,26,26,26,26,18,20,29,29,17,19,18,19,21,11,29,12,15,15,17,23,22,24,17,23,18,24,22,23,32,31,33,46,38,35,24,25,27,25,17,18,20,15,23,10,19,19,19,24,16,18,15,20,19,17,22,13,21,12,15,22,19,24,22,50,72,53,53,33,34,30,23,38,50,35
All Versions
4.0
43,407 total
 5
35,224
 4
4,580
 3
1,349
 2
606
 1
1,648
Current Version (3.3.2)
4.0
32,377 total
 5
26,246
 4
3,349
 3
1,074
 2
474
 1
1,234
Version History
More...