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App name
XO powered by JetSmarter
Description
The XO Powered by JetSmarter app represents the beginning of a new world for all private aviation customers. Built by combining the trusted operational and customer-centric expertise of XOJET with the speed and convenience of technology originally developed by JetSmarter, XO provides elevated services for On Demand private jet travel. With the new and improved XO App, customers will be able to: Choose the best membership option to serve their travel needs - from occasional flyers to those traveling more regularly, XO offers more flexibility than ever before. Request a flight through XO’s industry-leading private aviation platform - providing On Demand charter access to over 3,000 private jets globally, covering the full spectrum of cabin classes. Book a seat on existing shared flights around the world. All at the most competitive prices in the marketplace. Whether you are looking to book a private jet for business or pleasure, we are putting the world of private jet travel at your fingertips - with more flights, more options, and better prices.
Charlotte?
by DestiniT on 2021/02/24 03:09
Would like to purchase a membership, but don’t offer enough flights through Charlotte
Always the BEST
by RM38 on 2021/02/09 06:06
Iove xo Alejandro is the best rep and I have the best customer service BEST way to travel I’ve use this service 72 times From 2017 till now just renewed my family membership EXCELLENT SERVICE XO
Service
by Venkoma2019 on 2020/11/14 01:30
Your service has deteriorated so much in the last 6-8months it would be nimpossible to renew membership
Effective and good service
by Mattcoffin on 2020/11/10 01:25
They have always been responsive and offered Quality service for my family. Booking via the app is seamless
XO Flights
by lrm65 on 2020/11/04 20:22
I can’t say enough great things about each and every person I dealt with. Our trip perfect. Pilots outstanding. Team is perfect. Thank you Thank you and Thsnk you.
JetSmartr repackaged
by Kai Hand on 2020/10/11 20:25
JetSmarter changed terms multiple times and cost many people, including me, tens of thousands of dollars. Do not trust this company. Regardless of what they say. Many people had to sue them just to get their pre paid fees back. Be very careful.
Shannon m
by 2 more on 2020/09/25 15:42
Excellent phone service ,
Best of the best
by cabouja on 2020/08/22 09:19
Dream come true ✈️🙌🏾
App can’t connect.
by danboyan on 2020/08/11 21:18
Constantly says can’t connect to the internet
FLL-HPN
by Djsoflo305 on 2020/07/24 08:53
Best flight so far with XO.
Vilar
by Cigar5 on 2020/07/21 15:43
Great service throughout. Beginning to end
Always works
by Rocking again on 2020/07/14 14:04
XO app is fantastic! Easy to use and fast!
Great Service
by Trey Scudder on 2020/07/11 20:40
Great app and service
AFFORDABLE PRIVATE JET AND GREAT FOR VACATIONING
by TopZoeGod on 2020/06/28 23:31
Great app! I don’t understand the bad reviews ?! This is a great app for vacationing to a major city with family and friends or even by yourself lol! If you can’t save the $5,000-$13,000 for the charter then you can do a shuttle from any major city to another major city from anywhere between $500 to $3,000 ( about the same as first class except you get to your destination QUICKER and in Luxury just with like 2 or 3 people )! Great app
Company took my membership fee and canceled flight
by Jahayes88 on 2020/06/09 16:17
I highly recommend steering clear of this company. I payed the membership fee and paid for seat on flight only to have it canceled 5 hours prior to departure and they wouldn’t explain why. They said they would reimburse me for the flight but not the membership fee which was majority of cost. Terribly run company and very disorganized.
Best experience
by Goldfaden on 2020/04/25 18:20
I was so impressed but the efficiency and nice as if the entire team! The plane was so nice and clean. Everyone was required to wear masks (which was a deciding factor for me to fly XO) instead of commercial. I felt very safe and the flight was so easy and quick. I will definitely be using XO again. Also the customer service was amazing in answering all my questions and concerns. Thank you
First Flight
by Jer-smarter on 2020/02/02 08:37
I had an incredible experience over all. Traveled from Florida to New York for New Years. Booking the flight was super simple and affordable. I some bubbly and the company of a beautiful girl for the flight. Flying private is truly they way to live. Wayy better then fist class or any commercial air travel!!
XO JETSMARTER AMAZING A+++++++
by NikSaks on 2020/02/01 17:17
All around a wonderful experience. Look forward to using this service again & again . From seamless “check in “ which took 2 minutes to a lounge to wait in to a great plane , great female pilot & great stewardess . Just fabulous all around ! Great user friendly app . Awesome response time with messages / customer service . Fly like a movie star !
First Time Client
by Spontaneous Living on 2020/01/06 10:04
I downloaded the app over a year ago and was finally able to book a SHARED CHARTER trip. The app is very easy to use, includes all the information needed for the decision making process and their client care phone center and/or text feature results in a great communication experience. Friendly, professional and informative staff are ready to assist.
Great product and service!
by Acohen8171 on 2019/12/31 16:51
I flew XO and had a great experience. The process is getting aboard the aircraft was super easy and the flight attendant was friendly and accommodating. The food was great - the only criticism I have is that it should have been heated up. But if you asked for it to be the flight attendant took care of it. Overall XO is the most inexpensive and efficient way to fly private.
User Friendly Interface
by Olive O. on 2019/12/07 10:41
Great APP! Great service!
50 K a flight! Ya right!
by BostonStranglah617 on 2019/11/28 21:48
10 seat minimum orders. How is that reasonable?
Brilliant service! Brilliant company
by maxey maxey on 2019/11/12 12:53
Having used Jet smarter myself among other charter companies through my family, xo jet is clearly a leader in the industry...quick easy and reliable...the best!
Wsd
by hhi/19 on 2019/11/03 01:53
Good flight No irregularities All on schedule, on time Pilots very good.
Great app :)
by Mike1234567890776 on 2019/10/11 09:12
Great app and service.
Scam!!
by Baunje on 2019/09/29 02:46
This company is a complete scam . Avoid at all costs . There were never flights available , and company forced renewal of membership , despite us explicitly cancelling it. Now in court along with many other members in a class action. Do not fall for the company’s glossy marketing . This is a fraud and a scam .
ridiculous
by Cucuzzamac on 2019/09/14 20:51
these prices are ridiculous
Fantastic planes - great pilot(s)
by ZMRDR on 2019/09/07 00:49
Flew the kids and grandkids to NY on short notice and back this week. Great service pristine aircraft CITX and CHALL300. Both in excellent condition. Pilots were great, Mat was very profesional
Words cant explain what a great experience thank you so much....
by Hanssel duro on 2019/07/30 03:03
Fantastic beyong great....
Same App/Different Name/Same Problems
by PistolPC/NYC on 2019/07/23 20:18
Cannot figure out why this remains so elusive to so many companies trying to do the same thing. Please note to whoever reads these: if A client is booking a flight with two seats it doesn’t make sense for me to pay 3x the original fair quote just because they are going to six passengers. The way this makes sense is under this scenarios - whole plane rental. You would have to be crazy to spend $6-8k for a on a shared ride when a whole plane charter is $12-15k. A customer is better off just booking a straight charter and putting six people on it for $2k a seat. Why on earth would a client charter six seats for $36k? Hope someone finally figures out how to make this seemingly simple, strangely elusive, proposition work- but this APP as of today makes little sense.
On time
by thisisincredibleinF on 2019/05/16 13:12
As usual the app is flawless
Highly recommend
by EbertoPapazia on 2019/05/13 09:35
The thing I love about this app is All products and services are offered at greatly cheapest price. I highly recommend it. Try it, guys.
I’m so lucky to find out this application
by JeromyK'nuku on 2019/05/12 03:28
It is one of the best useful tools ever. The app is so convenient for me and my friends also. Thanks for this app
The most useful app
by Salvador_fu on 2019/05/12 03:28
That’s better than ever! Thanks to this app, my booking are completed more quicklier. I‘ll recommend for everybody to use this useful app
Fast and effective
by elpha Turcotte on 2019/05/12 03:28
This is better than other apps like this which are available on CHPlay. It works quickly and effectively.
Absoluately love the app
by Jaycee Reichert-3 on 2019/05/12 03:28
The app satisfies me. So AMAZING and very useful and I like almost functions here.
Best app ever!
by hershel lueilwitz on 2019/05/11 14:23
This is the most useful app I have ever used to book the tickets with the cheapest price and the best quality.
So supprised
by Erik HAGERR on 2019/05/11 14:23
Due to the help of this app, you will have no problem finding cheap airline flights whenever you see fit. You should never get an air plane ticket at the highest price.
Best idea
by HesselEu06 on 2019/05/11 14:23
I have received the cheapest ticket for my fight due to this app. So amazing, this is really effective and exact
It looks good
by Norbert Kreiger on 2019/05/10 17:23
I use this app whenever need to bool a flight and really impressed by what it can do. It is the fastest way for me to connect with a suitable ticketing place.
Give it a try
by WalshAmY on 2019/05/10 17:23
You should try this app, there are many helpful things that you can use for your business. I used and liked it.
This application has changed my life.
by Douglas24.29 on 2019/05/10 17:23
Previously every time I wanted to have the opportunity to get the suitable flight I had to be very hard and time consuming. Now I have done it very quickly and easily.
Nice experience.
by MargeM-raz on 2019/05/10 17:23
Not sure how much I will use the app but I wish I had it years ago. It helps me save more money. It is the no 1 app for its quicks and quality.
Works greatly
by Koby Goldner Slr on 2019/05/10 17:23
I've never seen an app which was so great as this app. I have been linked to a cheap airline ticket store and enjoy good discounts from them.
Better than the others
by HaylieWalter on 2019/05/10 17:23
I've used some booking apps and I found it's outstanding than the others. Thank you for this creating.
Amazing!
by nia_h10 on 2019/05/03 20:19
The best flight experience I ever had. Great food, service, and comfort.
Worth to try
by Thompson.Ava on 2019/05/03 18:59
Enjoy privacy, comfort and utmost security on board – and reduce wait times to a minimum from arrival to take-off.
Great
by Anthony_Davis on 2019/05/03 18:59
Anyone, who needs to attend meetings around the world – for business or pleasure – needs flexibility and planning reliability. JetSmarter literally puts all control squarely in your hands.
Great service
by Joel Simkhai on 2019/04/27 21:06
Love using them.
Jet
by Gabbynisanov on 2019/04/27 04:23
This was a amazing experience everything was great
Worth to try
by Smill1987 on 2019/04/27 02:23
If you want to experience a private and luxurious flight, this app is not a bad choice
So great
by Rachel Cropper on 2019/04/27 02:22
Technology has made our lives much easier and easier. Thank you for bringing JetSmarter to me
Great app
by Sarah Rogerse on 2019/04/26 06:24
Download this app and use it. I am sure you will be satisfied with it from the first using
Try it
by Liliana_Abbott_90 on 2019/04/26 06:23
If you are someone who has frequent business trips far away, this application is entirely for you
Thank you so much, developers
by Plabou1993 on 2019/04/26 06:22
This is one of the applications that makes my life simpler, faster and easier
Worth to try
by Ronald R. Milburn on 2019/04/26 06:21
This App is very suitable for people who often have air travel like me
Highly recommend
by Alba Shields on 2019/04/26 06:20
You can always rest assured that booking a private flight with JetSmarter will get you where you want to go in complete comfort.
Great app
by Musheer el Sharaf on 2019/04/26 06:20
Everything on this app is great. I had a memorable experience on the flight booked from this app. Thanks
It is an amazing app
by Jayden Boote on 2019/04/26 06:19
Imagine that on your flight there are no strangers, noisy crowds. JetSmarter can do this. That's great!
Fast and good quality
by Lavern.Swaniawski on 2019/04/26 06:01
Fly quickly and in complete luxury from place to place – anywhere in the world with flexibility
Awesome app
by Briana5688 on 2019/04/26 06:00
Imagine how wonderful when you book a plane tickets in seconds instead of many continuous hours? JetSmarter can do this
Great app
by Heba Al Arfaj on 2019/04/26 06:00
This app offers the convenience and luxury of private jets but at a price closer to a first class fare.
It is really good
by Moaz Next on 2019/04/26 05:59
If you're frustrated about two hours of security hell at airport followed by a cramped seat and a stale roll, JetSmarter will completely solve this problem for you. There are always planes ready to take you anywhere you want
Enjoy it!
by Safa Al Mushaiqeh on 2019/04/26 05:58
It is a reliable application. I am sure you will be satisfied with the service of this app
5 stars for good quality
by Thereck93 on 2019/04/26 05:58
I have nothing to complain about this app. Everything is very good.
Keep it on!
by Molly Bidwill on 2019/04/26 05:57
I have nothing to complain about this application. It's amazing.
Try it
by James W. Mason on 2019/04/25 01:19
Try to experience the flights booked on this app. I guess you will be a loyal customer of this app instead of commercial flights
Reasonable price
by ScarlettBadcoe on 2019/04/25 01:18
The price of the flight is very good.
Perfect!
by Charley_Stamm_89 on 2019/04/25 01:13
The App not only allows you to book flights at reasonable prices but also helps you connect to restaurants and hotels before you arrive if you request
Worth to try
by Olson.Dangelo on 2019/04/25 01:13
You can share your flight with friends and colleagues. This is absolutely not available at current commercial flights
Amazing app
by Damion Larson on 2019/04/25 01:12
The app allows you to book your flight when you are anywhere.
Good!
by John N. Karns on 2019/04/25 01:12
All flights booked on my request are very good. I am completely satisfied.
High quality
by Ellie Stumpi on 2019/04/25 01:12
The quality of flights is very good and safe. I totally trust this app
Well done!
by Tyler O'Malley on 2019/04/25 01:12
I am extremely satisfied with the customer support service, they are very enthusiastic and ready to answer my questions
Good!
by Owen1976 on 2019/04/25 01:12
The flight is much simpler for me now. What I need to do is just open this app and take a few small steps
Great!
by Russell S. Lewis on 2019/04/25 01:11
I hate waiting, queuing up to buy air tickets, but this app solves that problem.
I like it
by Lincoln Normanby on 2019/04/25 01:11
It's really great when I know this app. My flights have been much simpler and more economical than before
5 stars for good services
by Madison Gunny on 2019/04/25 01:11
I am very satisfied with all the services on this app. I will continue to use and support it
Extremely convenient
by Fletcher_Koss_1991 on 2019/04/25 01:11
One of the things I like most about this app is that it allows users to call Concierge Services to book hotels and restaurants. It is really convenient when you travel
The best product
by Randy.Greenfelder on 2019/04/24 20:27
I am extremely happy about the flights booked from this app. I have completely abandoned commercial flights to use flights on this app
Good services
by Bernard D. Gonzalez on 2019/04/24 20:27
Very good customer care and consulting services. They are ready to answer your questions at any time
Good job!
by Brese1985 on 2019/04/24 20:26
The convenient thing of this app is that it allows you to book air tickets anytime because it works 24/7
5 stars
by Ines McLaughlin on 2019/04/24 20:25
On-demand shared and private flights are really good. Everything I request is done quickly. I'm very satisfied
Convenient product!
by *Holly*Jarvis* on 2019/04/24 20:25
Booking a private flight now is no longer difficult for me thanks to this app
Great!
by Austin Hallahan on 2019/04/24 20:25
If you want a private and comfortable flight, this app is a good suggestion for you because on-demand shared and private flights are really great.
Amazing!
by JadeStJulian on 2019/04/24 19:48
This is a rare application because it allows you to book your own flights easily and economically.
Awesome
by Graham5680 on 2019/04/24 19:47
App allows you to book all available flights worldwide. You will never have to worry about airline tickets.
Vote 5 stars
by Todd N. Holloway on 2019/04/24 19:47
Fantastic app! Great user-ability and excellent design!
Try it!
by CameronKavanaughi on 2019/04/24 19:47
If professionalism speed and time saving is your goal, this app is a good choice.
Saving!
by Chaya Franecki on 2019/04/24 19:47
This App is by far one of the greatest tools available on the app store. By far a great time saver for scheduling trips
Convenient app
by Wasce1997 on 2019/04/24 19:47
Everything is at your fingertips, no more than a few taps on a screen. The aircraft are amazing, coming from someone who has used their private charter products.
Perfect!
by Bernardo747 on 2019/04/24 19:46
The service is geared primarily towards business travelers looking for convenience, time-savings and reliability.
5 stars
by Antonio Toy on 2019/04/24 19:46
If you’re looking for an empty-leg flight, JetSmarter has them.
Good!
by Kristin Herman on 2019/04/24 19:46
This app aims to connect people who have flexible travel schedules with private jet companies that have empty-leg flights up for grabs. In addition to securing an empty-leg flight, you can also book custom charters
Convenient!
by Eefe9Aht7 on 2019/04/24 19:46
JetSmarter is a private jet charter where customers can book an entire jet to fly wherever they want, whenever they want
5 stars
by Cwuckert_1987 on 2019/04/24 19:33
I only have one word to describe this app: Perfect!
The best app
by Martina Bosco on 2019/04/24 19:31
I will stick with this app for a long time because of its excellent quality
Good app
by Ruth P. Patterson on 2019/04/24 19:31
I just used this app to book a plane ticket once but I was extremely impressed with its speed. Moreover, the flight is very good. If I have a chance I will continue to use this app to book tickets
Thanks
by Mildred F. Bailey on 2019/04/23 13:16
I am in a country side far away from the city, in my area there is not any airline ticket place, so I have to go to a town to buy. From the day I learned about this app, my flight booking was much faster and more convenient
App works fine. Occasionally lags.
by Longhornlaw on 2018/06/14 01:23
So the bad reviews are all from people who don’t want to pay for the service. It’s definitely cheaper than chartering if you’re ok with the routes. But of course this a review of the App itself. It’s worked fine for me for all my bookings.
Need for many more shuttles out of the Atlanta, and Southeastern states!!
by CityBlue1 on 2018/09/11 20:30
This is a great jet shuttle service, and very nice jets compared to other private jet services. The biggest problem I've come to find, are the limited areas of daily shuttles for people living in the Southeastern states, and cities such as Atlanta. How can Atlanta be the the busiest airport in the country, yet Jet Smarter doesn't put near the amount of attention for those living in that area? So there's 2 shuttles out of Atlanta, one to New York, and one to Ft Lauderdale. The southeast has had such a commercial boom in the past 10 years, bringing the largest corporations to the Carolinas, Georgia, and Alabama! With Boeing, Honda, Mercedes, Volvo, BMW, Polaris, Honda ATV, and Shutterstock!! It's very frustrating to try to put a flight together, but must fly to New York first, one of the flights from Atlanta that Jet Smarter has as a shuttle. Now your left with getting from Charleston to Atlanta, and on the return leg, getting to your home airport from Atlanta?? I also believe there should be more round trip fares, rather than selling one way at fares a time. We'll have to see if they grow, and begin to accommodate those of us living in the southeast? Once in the air, and in the small airports, things run very smoothly! I'm just hoping that they realize the need for members flying out of Atlanta, to many designations? Member
Can’t go back to flying commercial!
by beach babee on 2019/01/11 19:42
I never thought I would be able to fly private and always thought there would be a catch whenever I heard about JetSmarter but after a friend flew using JetSmarter, I knew I had to give it a try! Not only was the flight great, but all of the staff were professional and attentive to every detail and need of ours, the aircraft was modern and luxurious, and finding a flight was extremely easy. There are so many flights flying in and out of my area and to areas that I regularly fly to or would fly to for future trips and the prices are extremely affordable. I hate when it is hard to find flights online and this app makes it so easy to search for flights and the prices are displayed right on the app- no need to submit pricing requests or call a company phone number. Two flights flown through JetSmarter and already booking my third for next week!
Easiest place to find cheap flights
by Badgirlbae on 2019/01/14 01:06
I heard about this app and had my first flight with them, now I’m loyal member! I travel occasionally and plane expenses itself are expensive. I always have to stay up all night and takes me few days to get in luck of finding cheap flights. I tried this app and saved me tons of time and money getting the cheapest flight. It’s super easy to use! You can find all flights you want and book in seconds. Now it’ll be so hard to go back and fly commercial! My flight with them was fantastic and the staff were so welcoming. I couldn’t believe I could afford flying private until this app. Would totally recommend this.
If Uber Took Flight, it would be JetSmarter
by SedaleM on 2019/01/14 13:09
This app is a total game changer for those who want to fly private. I don’t think there’s an easier way to book a flight on the planet. The prices are great but the strength of this app is the UI. You can book flights within a few simple clicks, you can view deals and available shuttles easily and you can even create your own flight in a matter of minutes. And if you get stuck anywhere, on the top right you can tap and talk to a live representative. If you fly private and do so regularly. I would highly recommend this app.
Same App/Different Name/Same Problems
by PistolPC/NYC on 2019/07/23 20:18
Cannot figure out why this remains so elusive to so many companies trying to do the same thing. Please note to whoever reads these: if A client is booking a flight with two seats it doesn’t make sense for me to pay 3x the original fair quote just because they are going to six passengers. The way this makes sense is under this scenarios - whole plane rental. You would have to be crazy to spend $6-8k for a on a shared ride when a whole plane charter is $12-15k. A customer is better off just booking a straight charter and putting six people on it for $2k a seat. Why on earth would a client charter six seats for $36k? Hope someone finally figures out how to make this seemingly simple, strangely elusive, proposition work- but this APP as of today makes little sense.
Company needs better communication
by Hemanshu Bahl on 2019/01/02 20:00
The company needs to be more transparent in their communications and changes. I enjoyed their service however their pricing changed as right after I signed up and their availability dropped on shuttle flights. The company did a terrible job of communicating their price change. They sold one product/service and left out the fact that pricing could change during the sales presentation. I’ve flown twice and liked the service but I no longer trust them. They destroyed their brand equity unfortunately.
Awesome service!
by kristenval2000 on 2019/01/07 00:58
Didn’t think I could afford flying private until this app. Amazing experience on my first flight and taking my second next week. When I first heard about JetSmarter I thought there had to be a catch. After my first flight I discovered there isn’t. Now I’m a member! It will be hard going back to flying commercial! Flight was great, private suite at FBO was convenient and the staff was welcoming, I would 10/10 recommend.
Necessary Changes
by p4life92 on 2018/08/17 19:10
As a member I was always baffled by how they operated. I was a proud member and to be honest I still am. Of course flying for free was unbelievable, however I’m still paying way below what a charter would cost. Anyone who flies private still understands the value and anyone who has any affiliation with business understands a pivot is necessary. I don’t want to pay full price for a charter and I defiantly do not want to fly commercial. I WOULD RATHER PAY A COUPLE THOUSAND FOR A JETSMARTER SEAT THAN HAVE NO JETSMARTER AT ALL.
JetSmarter scams longtime customers
by Gary H. on 2018/05/26 19:18
I’ve been a jet smarter member for nearly 3 years and what started out as an all you can fly for one price app has become an author rip off where they are now running shuttles that are far more expensive than first class tickets without any flexibility in service. The promise of getting an empty leg to anywhere of value out of Los Angeles is probably zero so you were left with shuttles to New York on 25-year-old planes landing and hour and a half from New York City and paying $2400 for the privilege. Take the $15,000 year they charge you and buy amazing first class tickets on really good airlines and you will be happy you did.
AFFORDABLE PRIVATE JET AND GREAT FOR VACATIONING
by TopZoeGod on 2020/06/28 23:31
Great app! I don’t understand the bad reviews ?! This is a great app for vacationing to a major city with family and friends or even by yourself lol! If you can’t save the $5,000-$13,000 for the charter then you can do a shuttle from any major city to another major city from anywhere between $500 to $3,000 ( about the same as first class except you get to your destination QUICKER and in Luxury just with like 2 or 3 people )! Great app
Nickel and dime paying clients - not a good practice
by Bulletproofuno on 2018/04/07 01:38
Booked 2 flights thru JetSmarter for JetSuite X one week in advance, and needed to change the flight 2 hours after the booking to a later time that same day. Was charged $75 per ticket to make the change by JetSmarter, when JetSuite X offers that service for free if you do it 24 hours prior to the flight. Upon finding out that JetSuite X actually doesnt charge their clients to make such a change, I was welcomed to read the JetSmarter terms and conditions I accepted while booking the flight, which state their $75 change policy. Go ahead and continue that practice, see how it plays out.
JetSmarter is a brilliant way
by BassistMan on 2017/09/20 23:42
Nothing else compares because there's nothing else quite like it! Exceptional service all around from the concierge team to the flight crew. The app's interface is simple yet effective, and I especially appreciate the notification system which instantly alerts me to new routes available on the network. I've never felt more at ease when traveling. Thank you JetSmarter!
The experience is worth it
by sveta__28 on 2018/12/20 04:57
JetSmarter makes it so affordable to fly private! It is such a luxury, welcoming & convenient service! We all need to treat our selves (and our family) sometimes with such experience! The service & attention to details is 10/10. They offer so many locations to visit & all prices + available seats are available on their app, which is really ease to use. Love that
Don’t waste your time or money
by 68INCOGNITO on 2018/08/09 03:48
Current member. App is a joke. You get calls from 25 different people for one flight. I chartered a whole jet in Vegas and they bumped me because I was 4 minutes late. Last time I checked... I fly private to avoid that hassle. Awful customer service. I still haven’t flown one flight with them yet! Download Blade and save yourself $7,500
Best experience
by Goldfaden on 2020/04/25 18:20
I was so impressed but the efficiency and nice as if the entire team! The plane was so nice and clean. Everyone was required to wear masks (which was a deciding factor for me to fly XO) instead of commercial. I felt very safe and the flight was so easy and quick. I will definitely be using XO again. Also the customer service was amazing in answering all my questions and concerns. Thank you
Waste of time and money
by 1star and delete on 2018/12/12 18:57
Changes to the system has left people who purchased packages unable to fly out of anywhere without reserving the entire plane which is something you don’t need this app to do . Your other option is hoping and waiting another user reserved an entire plane and is willing to sell some seats , again something you don’t need this app for . Crowdfunding a flight is a joke also . The 20 grand they want to upgrade or join just to use the app and service is laughable . It was a good service a year or two ago but no longer :(
First Time Client
by Spontaneous Living on 2020/01/06 10:04
I downloaded the app over a year ago and was finally able to book a SHARED CHARTER trip. The app is very easy to use, includes all the information needed for the decision making process and their client care phone center and/or text feature results in a great communication experience. Friendly, professional and informative staff are ready to assist.
Affordable and convenient
by reinyp on 2019/01/12 18:42
I love to fly with Jetsmarter they gave me excellent service! The aircraft is modern and well appointed they made me feel welcome and happy! The service and attention was amazing! It’s going to be very hard for me to go back to flying commercial since a found Jetsmarter I won’t look somewhere else the prices are affordable plus there so many destinations to go. Highly recommend!
Great product and service!
by Acohen8171 on 2019/12/31 16:51
I flew XO and had a great experience. The process is getting aboard the aircraft was super easy and the flight attendant was friendly and accommodating. The food was great - the only criticism I have is that it should have been heated up. But if you asked for it to be the flight attendant took care of it. Overall XO is the most inexpensive and efficient way to fly private.
Amazing if it fits your life!
by AtlasFan on 2017/10/29 16:11
The on ground and flight experience are remarkable. Flying private speaks for itself. I feel very fortunate to have life where JS fits. I view JS like a very small airline. Others use it differently, but that is how I view it. A small, exclusive, prepaid airline. Limited flights, but since I control my own schedule it is fantastic. If you have the money and scheduling flexibility, JS is terrific!
Ability to rent an entire jet!
by jfkfkrmdmdb ndnfnf on 2018/12/05 17:27
I was surprised to see that you are able to book an entire jet for a very reasonable price. It will be nice to have everyone together for the trip I’m planning. The app is very easy to use and every is lined out. I’ve found routes with the major airports making flying out easy. Great service and easy to book!
XO JETSMARTER AMAZING A+++++++
by NikSaks on 2020/02/01 17:17
All around a wonderful experience. Look forward to using this service again & again . From seamless “check in “ which took 2 minutes to a lounge to wait in to a great plane , great female pilot & great stewardess . Just fabulous all around ! Great user friendly app . Awesome response time with messages / customer service . Fly like a movie star !
Amazing attention to detail
by JJWalker462 on 2018/12/04 17:02
I’m a CEO of a growing company and I always thought flying private would be out of my budget. Turns out that it’s much less than I thought and booking a last minute flight couldn’t be easier. Staff was great and the plane was very well appointed. Buying my membership this week!
Dishonest company
by daoud shinwari on 2018/10/02 15:09
This is a review of the service and not the app. I subscribed for 1 year, and I was interested in one particular flight leg due to the nature of my business, and this was the dubai-riyadh leg. The service was great when it worked, but half the way into the contract, the company changed the deal and started to charge extra (charter basis) and dumped me and the likes of me without offering us a refund. We were offered a meaningless solution which we refused. I have been robbed, and I would advise people not to join this dishonest company service.
Luxury is bless
by Neofang on 2018/12/20 04:46
Flying private seemed like something reserved for celebrities. Not anymore! I became a member after my first flight. I had an amazing experience - private suite, great staff, and so enjoyable that I’m already thinking about scheduling my next trip. It was definitely a luxurious experience and it was easy to find cheap flights.
Terribly fraudulent company positive reviews are fake
by Jacob miami on 2018/11/16 03:36
This company forces their employees to write the positive fake reviews they promise the employees and customers the world then change things the next day and don’t offer a refund, they have their employees trying to figure out who writes the bad yet truthful reviews because in their contract it states that a member who says anything negative they have the right to cancel without a refund. Stay away they are on their way out of business trying to get customers to pay multiple years in advance
Bait and switch, then a scam
by Meaculpaz on 2018/11/03 21:48
Terrible business practices, make promises then change their pricing model - so far this year I’ve counted and they’ve changed pricing and routes EIGHT times in a major and noticeable way. Consistently dishonest business practices. I’ve flown with them for two years primarily in north America and it’s getting worse and worse to the point where I’m not renewing and will likely contest the existing charges. Not expecting to win in a court battle, but I’ll be making sure their garbage business practices are made very public.
Great Experience
by breezy10 on 2018/04/03 20:59
Never thought I could afford flying private until I found this app which allows me to buy seats on a private flight at a fraction of the cost. Can’t even put a price on the travel time I’ve saved by going through private terminal versus commercial one.
The greatest
by ed yawitz on 2019/01/11 20:38
I absolutely love the service and understand the need for the surcharge on fuel it is the greatest service I’ve ever had in can’t believe people complain about a few dollars for The unbelievable experience, my rep Jim is the best, and I will continue using till the day they close hopefully they make it sincerely ‘Ed Yawitz
First Flight
by Jer-smarter on 2020/02/02 08:37
I had an incredible experience over all. Traveled from Florida to New York for New Years. Booking the flight was super simple and affordable. I some bubbly and the company of a beautiful girl for the flight. Flying private is truly they way to live. Wayy better then fist class or any commercial air travel!!
Searching Airports is Overtly Complicated
by Jaccer on 2019/02/23 09:28
You cannot search by typing in a location, whether that be, town, city, state, etc. You need to type in the exact name of the airport you depart from and arrived to. Which, makes you leave the app, search the exact names of airports (which aren’t all included in app) and type that in to the search bar. It’s an easy fix. I’ll change my review to more positive one, as soon as this is taken care of.
Called me repeatedly after I signed up
by Rif Raf on 2017/11/22 07:21
Neat app and concept, but they called me 4 times over the two days after I signed up. Didn't leave a message when I initially ignored, just called again. And again. And again. Edit in response to developer: I find it very hard to believe that most users find phone spam helpful. The fact that they don't leave messages explaining who's calling and why indicates to me that they're just trying to get you on the phone to make their pitch.
Download App = Cold Calling
by Alli JD on 2018/05/16 01:59
I have received numerous phone calls since I’ve downloaded the app. Once you download expect to see calls from Ft Lauderdale, Fl - they don’t leave messages and when I did answer and tell them I didn’t have time to talk, they still continued to call and not leave a message. Very irritating and in my opinion the point of using apps on our phones is to minimize aggressive sales tactics and annoying sales calls. I will not be using this service goin forward.
They Just Keep Calling
by liquidmercurial on 2018/05/11 22:07
Had I known that downloading an app and registering would have caused me to get incessant phone calls, I never would’ve installed the app. If they wouldn’t call me-as I have asked them multiple times to cease, then I would probably think this app is amazing. Unfortunately they keep calling me. I have since removed my profile and uninstalled the app and unfortunately will probably never be able to benefit from this app due to getting unasked for phone calls.
JetSmarter is Screwing its Best Customers
by Lou Piano on 2018/07/07 05:06
Our shuttle tokens (free flights under annual membership) are gone. Membership prices have tumbled - so that’s good for new members - but, the benefits we “sophisticated members” bought are gone without any explanation or attempt to offset our losses. It’s an absolute travesty! Management needs to be held accountable.
Thank developers
by AmyDrummond on 2019/04/23 12:27
In the past, flying was a very annoying thing for me, I had to line up to buy tickets, do other complicated procedures. But now there is no more. Everything becomes fast and convenient thanks to this app
Thanks
by Mildred F. Bailey on 2019/04/23 13:16
I am in a country side far away from the city, in my area there is not any airline ticket place, so I have to go to a town to buy. From the day I learned about this app, my flight booking was much faster and more convenient
Flight was great, app has some glitches
by Drillingcourt. on 2018/08/13 07:43
Company could do a better job at communicating changes but the service has been phenomenal. Booked my flight with no problem. App could use some improvement.
This application has changed my life.
by Douglas24.29 on 2019/05/10 17:23
Previously every time I wanted to have the opportunity to get the suitable flight I had to be very hard and time consuming. Now I have done it very quickly and easily.
Extremely convenient
by Fletcher_Koss_1991 on 2019/04/25 01:11
One of the things I like most about this app is that it allows users to call Concierge Services to book hotels and restaurants. It is really convenient when you travel
Bait and switch
by elainedv on 2018/06/24 18:33
Used to be great. The first year i had great use and really enjoyed it despite the airports not being the most convenient to me...After signing up for the second year they just changed all the rules. Now you have to pay for every flight...more than the cost of a first class airfare and much less larger jets to choose from. Sorry I signed up for the second year. I find myself in Comnercial first class flights all the time now.
It is really good
by Moaz Next on 2019/04/26 05:59
If you're frustrated about two hours of security hell at airport followed by a cramped seat and a stale roll, JetSmarter will completely solve this problem for you. There are always planes ready to take you anywhere you want
Amazing experience
by Refuge beehives on 2018/11/21 06:21
Lot’s of negative reviews on here, but I don’t understand why. I’ve had an amazing experience with JetSmarter, can’t stop raving about it, I probably wouldn’t even really be flying private if I didn’t love their service and deals.
Desever 5 star
by Manpreet Jhaveria on 2019/03/29 10:21
I never thought I would be able to fly private and always thought there would be a catch whenever I heard about JetSmarter but after a friend flew using JetSmarter, I knew I had to give it a try!
It’s the only way to fly - smart and direct
by Tawana Cole on 2018/04/21 15:23
Becoming a member is easy. This is truly one luxury you can’t not afford to pass up. Get become a Trusted Traveler with Customs, TSA by getting approved for Global Entry which also saves time. This is the only way to fly.
Best choice
by Ing. Leonas on 2019/03/16 17:15
choosing a good application for booking tickets online is not easy especially with many applications out there. However, this application is so good with cheap price, professional service and effective.
Convenient app
by Wasce1997 on 2019/04/24 19:47
Everything is at your fingertips, no more than a few taps on a screen. The aircraft are amazing, coming from someone who has used their private charter products.
Good app
by Ruth P. Patterson on 2019/04/24 19:31
I just used this app to book a plane ticket once but I was extremely impressed with its speed. Moreover, the flight is very good. If I have a chance I will continue to use this app to book tickets
Rating Trends
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Current Version (7.1.2)
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App name
XO powered by JetSmarter
Description
The XO Powered by JetSmarter app represents the beginning of a new world for all private aviation customers. Built by combining the trusted operational and customer-centric expertise of XOJET with the speed and convenience of technology originally developed by JetSmarter, XO provides elevated services for On Demand private jet travel. With the new and improved XO App, customers will be able to: Choose the best membership option to serve their travel needs - from occasional flyers to those traveling more regularly, XO offers more flexibility than ever before. Request a flight through XO’s industry-leading private aviation platform - providing On Demand charter access to over 3,000 private jets globally, covering the full spectrum of cabin classes. Book a seat on existing shared flights around the world. All at the most competitive prices in the marketplace. Whether you are looking to book a private jet for business or pleasure, we are putting the world of private jet travel at your fingertips - with more flights, more options, and better prices.
Charlotte?
by DestiniT on 2021/02/24 03:09
Would like to purchase a membership, but don’t offer enough flights through Charlotte
Always the BEST
by RM38 on 2021/02/09 06:06
Iove xo Alejandro is the best rep and I have the best customer service BEST way to travel I’ve use this service 72 times From 2017 till now just renewed my family membership EXCELLENT SERVICE XO
Service
by Venkoma2019 on 2020/11/14 01:30
Your service has deteriorated so much in the last 6-8months it would be nimpossible to renew membership
Effective and good service
by Mattcoffin on 2020/11/10 01:25
They have always been responsive and offered Quality service for my family. Booking via the app is seamless
XO Flights
by lrm65 on 2020/11/04 20:22
I can’t say enough great things about each and every person I dealt with. Our trip perfect. Pilots outstanding. Team is perfect. Thank you Thank you and Thsnk you.
JetSmartr repackaged
by Kai Hand on 2020/10/11 20:25
JetSmarter changed terms multiple times and cost many people, including me, tens of thousands of dollars. Do not trust this company. Regardless of what they say. Many people had to sue them just to get their pre paid fees back. Be very careful.
Shannon m
by 2 more on 2020/09/25 15:42
Excellent phone service ,
Best of the best
by cabouja on 2020/08/22 09:19
Dream come true ✈️🙌🏾
App can’t connect.
by danboyan on 2020/08/11 21:18
Constantly says can’t connect to the internet
FLL-HPN
by Djsoflo305 on 2020/07/24 08:53
Best flight so far with XO.
Vilar
by Cigar5 on 2020/07/21 15:43
Great service throughout. Beginning to end
Always works
by Rocking again on 2020/07/14 14:04
XO app is fantastic! Easy to use and fast!
Great Service
by Trey Scudder on 2020/07/11 20:40
Great app and service
AFFORDABLE PRIVATE JET AND GREAT FOR VACATIONING
by TopZoeGod on 2020/06/28 23:31
Great app! I don’t understand the bad reviews ?! This is a great app for vacationing to a major city with family and friends or even by yourself lol! If you can’t save the $5,000-$13,000 for the charter then you can do a shuttle from any major city to another major city from anywhere between $500 to $3,000 ( about the same as first class except you get to your destination QUICKER and in Luxury just with like 2 or 3 people )! Great app
Company took my membership fee and canceled flight
by Jahayes88 on 2020/06/09 16:17
I highly recommend steering clear of this company. I payed the membership fee and paid for seat on flight only to have it canceled 5 hours prior to departure and they wouldn’t explain why. They said they would reimburse me for the flight but not the membership fee which was majority of cost. Terribly run company and very disorganized.
Best experience
by Goldfaden on 2020/04/25 18:20
I was so impressed but the efficiency and nice as if the entire team! The plane was so nice and clean. Everyone was required to wear masks (which was a deciding factor for me to fly XO) instead of commercial. I felt very safe and the flight was so easy and quick. I will definitely be using XO again. Also the customer service was amazing in answering all my questions and concerns. Thank you
First Flight
by Jer-smarter on 2020/02/02 08:37
I had an incredible experience over all. Traveled from Florida to New York for New Years. Booking the flight was super simple and affordable. I some bubbly and the company of a beautiful girl for the flight. Flying private is truly they way to live. Wayy better then fist class or any commercial air travel!!
XO JETSMARTER AMAZING A+++++++
by NikSaks on 2020/02/01 17:17
All around a wonderful experience. Look forward to using this service again & again . From seamless “check in “ which took 2 minutes to a lounge to wait in to a great plane , great female pilot & great stewardess . Just fabulous all around ! Great user friendly app . Awesome response time with messages / customer service . Fly like a movie star !
First Time Client
by Spontaneous Living on 2020/01/06 10:04
I downloaded the app over a year ago and was finally able to book a SHARED CHARTER trip. The app is very easy to use, includes all the information needed for the decision making process and their client care phone center and/or text feature results in a great communication experience. Friendly, professional and informative staff are ready to assist.
Great product and service!
by Acohen8171 on 2019/12/31 16:51
I flew XO and had a great experience. The process is getting aboard the aircraft was super easy and the flight attendant was friendly and accommodating. The food was great - the only criticism I have is that it should have been heated up. But if you asked for it to be the flight attendant took care of it. Overall XO is the most inexpensive and efficient way to fly private.
User Friendly Interface
by Olive O. on 2019/12/07 10:41
Great APP! Great service!
50 K a flight! Ya right!
by BostonStranglah617 on 2019/11/28 21:48
10 seat minimum orders. How is that reasonable?
Brilliant service! Brilliant company
by maxey maxey on 2019/11/12 12:53
Having used Jet smarter myself among other charter companies through my family, xo jet is clearly a leader in the industry...quick easy and reliable...the best!
Wsd
by hhi/19 on 2019/11/03 01:53
Good flight No irregularities All on schedule, on time Pilots very good.
Great app :)
by Mike1234567890776 on 2019/10/11 09:12
Great app and service.
Scam!!
by Baunje on 2019/09/29 02:46
This company is a complete scam . Avoid at all costs . There were never flights available , and company forced renewal of membership , despite us explicitly cancelling it. Now in court along with many other members in a class action. Do not fall for the company’s glossy marketing . This is a fraud and a scam .
ridiculous
by Cucuzzamac on 2019/09/14 20:51
these prices are ridiculous
Fantastic planes - great pilot(s)
by ZMRDR on 2019/09/07 00:49
Flew the kids and grandkids to NY on short notice and back this week. Great service pristine aircraft CITX and CHALL300. Both in excellent condition. Pilots were great, Mat was very profesional
Words cant explain what a great experience thank you so much....
by Hanssel duro on 2019/07/30 03:03
Fantastic beyong great....
Same App/Different Name/Same Problems
by PistolPC/NYC on 2019/07/23 20:18
Cannot figure out why this remains so elusive to so many companies trying to do the same thing. Please note to whoever reads these: if A client is booking a flight with two seats it doesn’t make sense for me to pay 3x the original fair quote just because they are going to six passengers. The way this makes sense is under this scenarios - whole plane rental. You would have to be crazy to spend $6-8k for a on a shared ride when a whole plane charter is $12-15k. A customer is better off just booking a straight charter and putting six people on it for $2k a seat. Why on earth would a client charter six seats for $36k? Hope someone finally figures out how to make this seemingly simple, strangely elusive, proposition work- but this APP as of today makes little sense.
On time
by thisisincredibleinF on 2019/05/16 13:12
As usual the app is flawless
Highly recommend
by EbertoPapazia on 2019/05/13 09:35
The thing I love about this app is All products and services are offered at greatly cheapest price. I highly recommend it. Try it, guys.
I’m so lucky to find out this application
by JeromyK'nuku on 2019/05/12 03:28
It is one of the best useful tools ever. The app is so convenient for me and my friends also. Thanks for this app
The most useful app
by Salvador_fu on 2019/05/12 03:28
That’s better than ever! Thanks to this app, my booking are completed more quicklier. I‘ll recommend for everybody to use this useful app
Fast and effective
by elpha Turcotte on 2019/05/12 03:28
This is better than other apps like this which are available on CHPlay. It works quickly and effectively.
Absoluately love the app
by Jaycee Reichert-3 on 2019/05/12 03:28
The app satisfies me. So AMAZING and very useful and I like almost functions here.
Best app ever!
by hershel lueilwitz on 2019/05/11 14:23
This is the most useful app I have ever used to book the tickets with the cheapest price and the best quality.
So supprised
by Erik HAGERR on 2019/05/11 14:23
Due to the help of this app, you will have no problem finding cheap airline flights whenever you see fit. You should never get an air plane ticket at the highest price.
Best idea
by HesselEu06 on 2019/05/11 14:23
I have received the cheapest ticket for my fight due to this app. So amazing, this is really effective and exact
It looks good
by Norbert Kreiger on 2019/05/10 17:23
I use this app whenever need to bool a flight and really impressed by what it can do. It is the fastest way for me to connect with a suitable ticketing place.
Give it a try
by WalshAmY on 2019/05/10 17:23
You should try this app, there are many helpful things that you can use for your business. I used and liked it.
This application has changed my life.
by Douglas24.29 on 2019/05/10 17:23
Previously every time I wanted to have the opportunity to get the suitable flight I had to be very hard and time consuming. Now I have done it very quickly and easily.
Nice experience.
by MargeM-raz on 2019/05/10 17:23
Not sure how much I will use the app but I wish I had it years ago. It helps me save more money. It is the no 1 app for its quicks and quality.
Works greatly
by Koby Goldner Slr on 2019/05/10 17:23
I've never seen an app which was so great as this app. I have been linked to a cheap airline ticket store and enjoy good discounts from them.
Better than the others
by HaylieWalter on 2019/05/10 17:23
I've used some booking apps and I found it's outstanding than the others. Thank you for this creating.
Amazing!
by nia_h10 on 2019/05/03 20:19
The best flight experience I ever had. Great food, service, and comfort.
Worth to try
by Thompson.Ava on 2019/05/03 18:59
Enjoy privacy, comfort and utmost security on board – and reduce wait times to a minimum from arrival to take-off.
Great
by Anthony_Davis on 2019/05/03 18:59
Anyone, who needs to attend meetings around the world – for business or pleasure – needs flexibility and planning reliability. JetSmarter literally puts all control squarely in your hands.
Great service
by Joel Simkhai on 2019/04/27 21:06
Love using them.
Jet
by Gabbynisanov on 2019/04/27 04:23
This was a amazing experience everything was great
Worth to try
by Smill1987 on 2019/04/27 02:23
If you want to experience a private and luxurious flight, this app is not a bad choice
So great
by Rachel Cropper on 2019/04/27 02:22
Technology has made our lives much easier and easier. Thank you for bringing JetSmarter to me
Great app
by Sarah Rogerse on 2019/04/26 06:24
Download this app and use it. I am sure you will be satisfied with it from the first using
Try it
by Liliana_Abbott_90 on 2019/04/26 06:23
If you are someone who has frequent business trips far away, this application is entirely for you
Thank you so much, developers
by Plabou1993 on 2019/04/26 06:22
This is one of the applications that makes my life simpler, faster and easier
Worth to try
by Ronald R. Milburn on 2019/04/26 06:21
This App is very suitable for people who often have air travel like me
Highly recommend
by Alba Shields on 2019/04/26 06:20
You can always rest assured that booking a private flight with JetSmarter will get you where you want to go in complete comfort.
Great app
by Musheer el Sharaf on 2019/04/26 06:20
Everything on this app is great. I had a memorable experience on the flight booked from this app. Thanks
It is an amazing app
by Jayden Boote on 2019/04/26 06:19
Imagine that on your flight there are no strangers, noisy crowds. JetSmarter can do this. That's great!
Fast and good quality
by Lavern.Swaniawski on 2019/04/26 06:01
Fly quickly and in complete luxury from place to place – anywhere in the world with flexibility
Awesome app
by Briana5688 on 2019/04/26 06:00
Imagine how wonderful when you book a plane tickets in seconds instead of many continuous hours? JetSmarter can do this
Great app
by Heba Al Arfaj on 2019/04/26 06:00
This app offers the convenience and luxury of private jets but at a price closer to a first class fare.
It is really good
by Moaz Next on 2019/04/26 05:59
If you're frustrated about two hours of security hell at airport followed by a cramped seat and a stale roll, JetSmarter will completely solve this problem for you. There are always planes ready to take you anywhere you want
Enjoy it!
by Safa Al Mushaiqeh on 2019/04/26 05:58
It is a reliable application. I am sure you will be satisfied with the service of this app
5 stars for good quality
by Thereck93 on 2019/04/26 05:58
I have nothing to complain about this app. Everything is very good.
Keep it on!
by Molly Bidwill on 2019/04/26 05:57
I have nothing to complain about this application. It's amazing.
Try it
by James W. Mason on 2019/04/25 01:19
Try to experience the flights booked on this app. I guess you will be a loyal customer of this app instead of commercial flights
Reasonable price
by ScarlettBadcoe on 2019/04/25 01:18
The price of the flight is very good.
Perfect!
by Charley_Stamm_89 on 2019/04/25 01:13
The App not only allows you to book flights at reasonable prices but also helps you connect to restaurants and hotels before you arrive if you request
Worth to try
by Olson.Dangelo on 2019/04/25 01:13
You can share your flight with friends and colleagues. This is absolutely not available at current commercial flights
Amazing app
by Damion Larson on 2019/04/25 01:12
The app allows you to book your flight when you are anywhere.
Good!
by John N. Karns on 2019/04/25 01:12
All flights booked on my request are very good. I am completely satisfied.
High quality
by Ellie Stumpi on 2019/04/25 01:12
The quality of flights is very good and safe. I totally trust this app
Well done!
by Tyler O'Malley on 2019/04/25 01:12
I am extremely satisfied with the customer support service, they are very enthusiastic and ready to answer my questions
Good!
by Owen1976 on 2019/04/25 01:12
The flight is much simpler for me now. What I need to do is just open this app and take a few small steps
Great!
by Russell S. Lewis on 2019/04/25 01:11
I hate waiting, queuing up to buy air tickets, but this app solves that problem.
I like it
by Lincoln Normanby on 2019/04/25 01:11
It's really great when I know this app. My flights have been much simpler and more economical than before
5 stars for good services
by Madison Gunny on 2019/04/25 01:11
I am very satisfied with all the services on this app. I will continue to use and support it
Extremely convenient
by Fletcher_Koss_1991 on 2019/04/25 01:11
One of the things I like most about this app is that it allows users to call Concierge Services to book hotels and restaurants. It is really convenient when you travel
The best product
by Randy.Greenfelder on 2019/04/24 20:27
I am extremely happy about the flights booked from this app. I have completely abandoned commercial flights to use flights on this app
Good services
by Bernard D. Gonzalez on 2019/04/24 20:27
Very good customer care and consulting services. They are ready to answer your questions at any time
Good job!
by Brese1985 on 2019/04/24 20:26
The convenient thing of this app is that it allows you to book air tickets anytime because it works 24/7
5 stars
by Ines McLaughlin on 2019/04/24 20:25
On-demand shared and private flights are really good. Everything I request is done quickly. I'm very satisfied
Convenient product!
by *Holly*Jarvis* on 2019/04/24 20:25
Booking a private flight now is no longer difficult for me thanks to this app
Great!
by Austin Hallahan on 2019/04/24 20:25
If you want a private and comfortable flight, this app is a good suggestion for you because on-demand shared and private flights are really great.
Amazing!
by JadeStJulian on 2019/04/24 19:48
This is a rare application because it allows you to book your own flights easily and economically.
Awesome
by Graham5680 on 2019/04/24 19:47
App allows you to book all available flights worldwide. You will never have to worry about airline tickets.
Vote 5 stars
by Todd N. Holloway on 2019/04/24 19:47
Fantastic app! Great user-ability and excellent design!
Try it!
by CameronKavanaughi on 2019/04/24 19:47
If professionalism speed and time saving is your goal, this app is a good choice.
Saving!
by Chaya Franecki on 2019/04/24 19:47
This App is by far one of the greatest tools available on the app store. By far a great time saver for scheduling trips
Convenient app
by Wasce1997 on 2019/04/24 19:47
Everything is at your fingertips, no more than a few taps on a screen. The aircraft are amazing, coming from someone who has used their private charter products.
Perfect!
by Bernardo747 on 2019/04/24 19:46
The service is geared primarily towards business travelers looking for convenience, time-savings and reliability.
5 stars
by Antonio Toy on 2019/04/24 19:46
If you’re looking for an empty-leg flight, JetSmarter has them.
Good!
by Kristin Herman on 2019/04/24 19:46
This app aims to connect people who have flexible travel schedules with private jet companies that have empty-leg flights up for grabs. In addition to securing an empty-leg flight, you can also book custom charters
Convenient!
by Eefe9Aht7 on 2019/04/24 19:46
JetSmarter is a private jet charter where customers can book an entire jet to fly wherever they want, whenever they want
5 stars
by Cwuckert_1987 on 2019/04/24 19:33
I only have one word to describe this app: Perfect!
The best app
by Martina Bosco on 2019/04/24 19:31
I will stick with this app for a long time because of its excellent quality
Good app
by Ruth P. Patterson on 2019/04/24 19:31
I just used this app to book a plane ticket once but I was extremely impressed with its speed. Moreover, the flight is very good. If I have a chance I will continue to use this app to book tickets
Thanks
by Mildred F. Bailey on 2019/04/23 13:16
I am in a country side far away from the city, in my area there is not any airline ticket place, so I have to go to a town to buy. From the day I learned about this app, my flight booking was much faster and more convenient
App works fine. Occasionally lags.
by Longhornlaw on 2018/06/14 01:23
So the bad reviews are all from people who don’t want to pay for the service. It’s definitely cheaper than chartering if you’re ok with the routes. But of course this a review of the App itself. It’s worked fine for me for all my bookings.
Need for many more shuttles out of the Atlanta, and Southeastern states!!
by CityBlue1 on 2018/09/11 20:30
This is a great jet shuttle service, and very nice jets compared to other private jet services. The biggest problem I've come to find, are the limited areas of daily shuttles for people living in the Southeastern states, and cities such as Atlanta. How can Atlanta be the the busiest airport in the country, yet Jet Smarter doesn't put near the amount of attention for those living in that area? So there's 2 shuttles out of Atlanta, one to New York, and one to Ft Lauderdale. The southeast has had such a commercial boom in the past 10 years, bringing the largest corporations to the Carolinas, Georgia, and Alabama! With Boeing, Honda, Mercedes, Volvo, BMW, Polaris, Honda ATV, and Shutterstock!! It's very frustrating to try to put a flight together, but must fly to New York first, one of the flights from Atlanta that Jet Smarter has as a shuttle. Now your left with getting from Charleston to Atlanta, and on the return leg, getting to your home airport from Atlanta?? I also believe there should be more round trip fares, rather than selling one way at fares a time. We'll have to see if they grow, and begin to accommodate those of us living in the southeast? Once in the air, and in the small airports, things run very smoothly! I'm just hoping that they realize the need for members flying out of Atlanta, to many designations? Member
Can’t go back to flying commercial!
by beach babee on 2019/01/11 19:42
I never thought I would be able to fly private and always thought there would be a catch whenever I heard about JetSmarter but after a friend flew using JetSmarter, I knew I had to give it a try! Not only was the flight great, but all of the staff were professional and attentive to every detail and need of ours, the aircraft was modern and luxurious, and finding a flight was extremely easy. There are so many flights flying in and out of my area and to areas that I regularly fly to or would fly to for future trips and the prices are extremely affordable. I hate when it is hard to find flights online and this app makes it so easy to search for flights and the prices are displayed right on the app- no need to submit pricing requests or call a company phone number. Two flights flown through JetSmarter and already booking my third for next week!
Easiest place to find cheap flights
by Badgirlbae on 2019/01/14 01:06
I heard about this app and had my first flight with them, now I’m loyal member! I travel occasionally and plane expenses itself are expensive. I always have to stay up all night and takes me few days to get in luck of finding cheap flights. I tried this app and saved me tons of time and money getting the cheapest flight. It’s super easy to use! You can find all flights you want and book in seconds. Now it’ll be so hard to go back and fly commercial! My flight with them was fantastic and the staff were so welcoming. I couldn’t believe I could afford flying private until this app. Would totally recommend this.
If Uber Took Flight, it would be JetSmarter
by SedaleM on 2019/01/14 13:09
This app is a total game changer for those who want to fly private. I don’t think there’s an easier way to book a flight on the planet. The prices are great but the strength of this app is the UI. You can book flights within a few simple clicks, you can view deals and available shuttles easily and you can even create your own flight in a matter of minutes. And if you get stuck anywhere, on the top right you can tap and talk to a live representative. If you fly private and do so regularly. I would highly recommend this app.
Same App/Different Name/Same Problems
by PistolPC/NYC on 2019/07/23 20:18
Cannot figure out why this remains so elusive to so many companies trying to do the same thing. Please note to whoever reads these: if A client is booking a flight with two seats it doesn’t make sense for me to pay 3x the original fair quote just because they are going to six passengers. The way this makes sense is under this scenarios - whole plane rental. You would have to be crazy to spend $6-8k for a on a shared ride when a whole plane charter is $12-15k. A customer is better off just booking a straight charter and putting six people on it for $2k a seat. Why on earth would a client charter six seats for $36k? Hope someone finally figures out how to make this seemingly simple, strangely elusive, proposition work- but this APP as of today makes little sense.
Company needs better communication
by Hemanshu Bahl on 2019/01/02 20:00
The company needs to be more transparent in their communications and changes. I enjoyed their service however their pricing changed as right after I signed up and their availability dropped on shuttle flights. The company did a terrible job of communicating their price change. They sold one product/service and left out the fact that pricing could change during the sales presentation. I’ve flown twice and liked the service but I no longer trust them. They destroyed their brand equity unfortunately.
Awesome service!
by kristenval2000 on 2019/01/07 00:58
Didn’t think I could afford flying private until this app. Amazing experience on my first flight and taking my second next week. When I first heard about JetSmarter I thought there had to be a catch. After my first flight I discovered there isn’t. Now I’m a member! It will be hard going back to flying commercial! Flight was great, private suite at FBO was convenient and the staff was welcoming, I would 10/10 recommend.
Necessary Changes
by p4life92 on 2018/08/17 19:10
As a member I was always baffled by how they operated. I was a proud member and to be honest I still am. Of course flying for free was unbelievable, however I’m still paying way below what a charter would cost. Anyone who flies private still understands the value and anyone who has any affiliation with business understands a pivot is necessary. I don’t want to pay full price for a charter and I defiantly do not want to fly commercial. I WOULD RATHER PAY A COUPLE THOUSAND FOR A JETSMARTER SEAT THAN HAVE NO JETSMARTER AT ALL.
JetSmarter scams longtime customers
by Gary H. on 2018/05/26 19:18
I’ve been a jet smarter member for nearly 3 years and what started out as an all you can fly for one price app has become an author rip off where they are now running shuttles that are far more expensive than first class tickets without any flexibility in service. The promise of getting an empty leg to anywhere of value out of Los Angeles is probably zero so you were left with shuttles to New York on 25-year-old planes landing and hour and a half from New York City and paying $2400 for the privilege. Take the $15,000 year they charge you and buy amazing first class tickets on really good airlines and you will be happy you did.
AFFORDABLE PRIVATE JET AND GREAT FOR VACATIONING
by TopZoeGod on 2020/06/28 23:31
Great app! I don’t understand the bad reviews ?! This is a great app for vacationing to a major city with family and friends or even by yourself lol! If you can’t save the $5,000-$13,000 for the charter then you can do a shuttle from any major city to another major city from anywhere between $500 to $3,000 ( about the same as first class except you get to your destination QUICKER and in Luxury just with like 2 or 3 people )! Great app
Nickel and dime paying clients - not a good practice
by Bulletproofuno on 2018/04/07 01:38
Booked 2 flights thru JetSmarter for JetSuite X one week in advance, and needed to change the flight 2 hours after the booking to a later time that same day. Was charged $75 per ticket to make the change by JetSmarter, when JetSuite X offers that service for free if you do it 24 hours prior to the flight. Upon finding out that JetSuite X actually doesnt charge their clients to make such a change, I was welcomed to read the JetSmarter terms and conditions I accepted while booking the flight, which state their $75 change policy. Go ahead and continue that practice, see how it plays out.
JetSmarter is a brilliant way
by BassistMan on 2017/09/20 23:42
Nothing else compares because there's nothing else quite like it! Exceptional service all around from the concierge team to the flight crew. The app's interface is simple yet effective, and I especially appreciate the notification system which instantly alerts me to new routes available on the network. I've never felt more at ease when traveling. Thank you JetSmarter!
The experience is worth it
by sveta__28 on 2018/12/20 04:57
JetSmarter makes it so affordable to fly private! It is such a luxury, welcoming & convenient service! We all need to treat our selves (and our family) sometimes with such experience! The service & attention to details is 10/10. They offer so many locations to visit & all prices + available seats are available on their app, which is really ease to use. Love that
Don’t waste your time or money
by 68INCOGNITO on 2018/08/09 03:48
Current member. App is a joke. You get calls from 25 different people for one flight. I chartered a whole jet in Vegas and they bumped me because I was 4 minutes late. Last time I checked... I fly private to avoid that hassle. Awful customer service. I still haven’t flown one flight with them yet! Download Blade and save yourself $7,500
Best experience
by Goldfaden on 2020/04/25 18:20
I was so impressed but the efficiency and nice as if the entire team! The plane was so nice and clean. Everyone was required to wear masks (which was a deciding factor for me to fly XO) instead of commercial. I felt very safe and the flight was so easy and quick. I will definitely be using XO again. Also the customer service was amazing in answering all my questions and concerns. Thank you
Waste of time and money
by 1star and delete on 2018/12/12 18:57
Changes to the system has left people who purchased packages unable to fly out of anywhere without reserving the entire plane which is something you don’t need this app to do . Your other option is hoping and waiting another user reserved an entire plane and is willing to sell some seats , again something you don’t need this app for . Crowdfunding a flight is a joke also . The 20 grand they want to upgrade or join just to use the app and service is laughable . It was a good service a year or two ago but no longer :(
First Time Client
by Spontaneous Living on 2020/01/06 10:04
I downloaded the app over a year ago and was finally able to book a SHARED CHARTER trip. The app is very easy to use, includes all the information needed for the decision making process and their client care phone center and/or text feature results in a great communication experience. Friendly, professional and informative staff are ready to assist.
Affordable and convenient
by reinyp on 2019/01/12 18:42
I love to fly with Jetsmarter they gave me excellent service! The aircraft is modern and well appointed they made me feel welcome and happy! The service and attention was amazing! It’s going to be very hard for me to go back to flying commercial since a found Jetsmarter I won’t look somewhere else the prices are affordable plus there so many destinations to go. Highly recommend!
Great product and service!
by Acohen8171 on 2019/12/31 16:51
I flew XO and had a great experience. The process is getting aboard the aircraft was super easy and the flight attendant was friendly and accommodating. The food was great - the only criticism I have is that it should have been heated up. But if you asked for it to be the flight attendant took care of it. Overall XO is the most inexpensive and efficient way to fly private.
Amazing if it fits your life!
by AtlasFan on 2017/10/29 16:11
The on ground and flight experience are remarkable. Flying private speaks for itself. I feel very fortunate to have life where JS fits. I view JS like a very small airline. Others use it differently, but that is how I view it. A small, exclusive, prepaid airline. Limited flights, but since I control my own schedule it is fantastic. If you have the money and scheduling flexibility, JS is terrific!
Ability to rent an entire jet!
by jfkfkrmdmdb ndnfnf on 2018/12/05 17:27
I was surprised to see that you are able to book an entire jet for a very reasonable price. It will be nice to have everyone together for the trip I’m planning. The app is very easy to use and every is lined out. I’ve found routes with the major airports making flying out easy. Great service and easy to book!
XO JETSMARTER AMAZING A+++++++
by NikSaks on 2020/02/01 17:17
All around a wonderful experience. Look forward to using this service again & again . From seamless “check in “ which took 2 minutes to a lounge to wait in to a great plane , great female pilot & great stewardess . Just fabulous all around ! Great user friendly app . Awesome response time with messages / customer service . Fly like a movie star !
Amazing attention to detail
by JJWalker462 on 2018/12/04 17:02
I’m a CEO of a growing company and I always thought flying private would be out of my budget. Turns out that it’s much less than I thought and booking a last minute flight couldn’t be easier. Staff was great and the plane was very well appointed. Buying my membership this week!
Dishonest company
by daoud shinwari on 2018/10/02 15:09
This is a review of the service and not the app. I subscribed for 1 year, and I was interested in one particular flight leg due to the nature of my business, and this was the dubai-riyadh leg. The service was great when it worked, but half the way into the contract, the company changed the deal and started to charge extra (charter basis) and dumped me and the likes of me without offering us a refund. We were offered a meaningless solution which we refused. I have been robbed, and I would advise people not to join this dishonest company service.
Luxury is bless
by Neofang on 2018/12/20 04:46
Flying private seemed like something reserved for celebrities. Not anymore! I became a member after my first flight. I had an amazing experience - private suite, great staff, and so enjoyable that I’m already thinking about scheduling my next trip. It was definitely a luxurious experience and it was easy to find cheap flights.
Terribly fraudulent company positive reviews are fake
by Jacob miami on 2018/11/16 03:36
This company forces their employees to write the positive fake reviews they promise the employees and customers the world then change things the next day and don’t offer a refund, they have their employees trying to figure out who writes the bad yet truthful reviews because in their contract it states that a member who says anything negative they have the right to cancel without a refund. Stay away they are on their way out of business trying to get customers to pay multiple years in advance
Bait and switch, then a scam
by Meaculpaz on 2018/11/03 21:48
Terrible business practices, make promises then change their pricing model - so far this year I’ve counted and they’ve changed pricing and routes EIGHT times in a major and noticeable way. Consistently dishonest business practices. I’ve flown with them for two years primarily in north America and it’s getting worse and worse to the point where I’m not renewing and will likely contest the existing charges. Not expecting to win in a court battle, but I’ll be making sure their garbage business practices are made very public.
Great Experience
by breezy10 on 2018/04/03 20:59
Never thought I could afford flying private until I found this app which allows me to buy seats on a private flight at a fraction of the cost. Can’t even put a price on the travel time I’ve saved by going through private terminal versus commercial one.
The greatest
by ed yawitz on 2019/01/11 20:38
I absolutely love the service and understand the need for the surcharge on fuel it is the greatest service I’ve ever had in can’t believe people complain about a few dollars for The unbelievable experience, my rep Jim is the best, and I will continue using till the day they close hopefully they make it sincerely ‘Ed Yawitz
First Flight
by Jer-smarter on 2020/02/02 08:37
I had an incredible experience over all. Traveled from Florida to New York for New Years. Booking the flight was super simple and affordable. I some bubbly and the company of a beautiful girl for the flight. Flying private is truly they way to live. Wayy better then fist class or any commercial air travel!!
Searching Airports is Overtly Complicated
by Jaccer on 2019/02/23 09:28
You cannot search by typing in a location, whether that be, town, city, state, etc. You need to type in the exact name of the airport you depart from and arrived to. Which, makes you leave the app, search the exact names of airports (which aren’t all included in app) and type that in to the search bar. It’s an easy fix. I’ll change my review to more positive one, as soon as this is taken care of.
Called me repeatedly after I signed up
by Rif Raf on 2017/11/22 07:21
Neat app and concept, but they called me 4 times over the two days after I signed up. Didn't leave a message when I initially ignored, just called again. And again. And again. Edit in response to developer: I find it very hard to believe that most users find phone spam helpful. The fact that they don't leave messages explaining who's calling and why indicates to me that they're just trying to get you on the phone to make their pitch.
Download App = Cold Calling
by Alli JD on 2018/05/16 01:59
I have received numerous phone calls since I’ve downloaded the app. Once you download expect to see calls from Ft Lauderdale, Fl - they don’t leave messages and when I did answer and tell them I didn’t have time to talk, they still continued to call and not leave a message. Very irritating and in my opinion the point of using apps on our phones is to minimize aggressive sales tactics and annoying sales calls. I will not be using this service goin forward.
They Just Keep Calling
by liquidmercurial on 2018/05/11 22:07
Had I known that downloading an app and registering would have caused me to get incessant phone calls, I never would’ve installed the app. If they wouldn’t call me-as I have asked them multiple times to cease, then I would probably think this app is amazing. Unfortunately they keep calling me. I have since removed my profile and uninstalled the app and unfortunately will probably never be able to benefit from this app due to getting unasked for phone calls.
JetSmarter is Screwing its Best Customers
by Lou Piano on 2018/07/07 05:06
Our shuttle tokens (free flights under annual membership) are gone. Membership prices have tumbled - so that’s good for new members - but, the benefits we “sophisticated members” bought are gone without any explanation or attempt to offset our losses. It’s an absolute travesty! Management needs to be held accountable.
Thank developers
by AmyDrummond on 2019/04/23 12:27
In the past, flying was a very annoying thing for me, I had to line up to buy tickets, do other complicated procedures. But now there is no more. Everything becomes fast and convenient thanks to this app
Thanks
by Mildred F. Bailey on 2019/04/23 13:16
I am in a country side far away from the city, in my area there is not any airline ticket place, so I have to go to a town to buy. From the day I learned about this app, my flight booking was much faster and more convenient
Flight was great, app has some glitches
by Drillingcourt. on 2018/08/13 07:43
Company could do a better job at communicating changes but the service has been phenomenal. Booked my flight with no problem. App could use some improvement.
This application has changed my life.
by Douglas24.29 on 2019/05/10 17:23
Previously every time I wanted to have the opportunity to get the suitable flight I had to be very hard and time consuming. Now I have done it very quickly and easily.
Extremely convenient
by Fletcher_Koss_1991 on 2019/04/25 01:11
One of the things I like most about this app is that it allows users to call Concierge Services to book hotels and restaurants. It is really convenient when you travel
Bait and switch
by elainedv on 2018/06/24 18:33
Used to be great. The first year i had great use and really enjoyed it despite the airports not being the most convenient to me...After signing up for the second year they just changed all the rules. Now you have to pay for every flight...more than the cost of a first class airfare and much less larger jets to choose from. Sorry I signed up for the second year. I find myself in Comnercial first class flights all the time now.
It is really good
by Moaz Next on 2019/04/26 05:59
If you're frustrated about two hours of security hell at airport followed by a cramped seat and a stale roll, JetSmarter will completely solve this problem for you. There are always planes ready to take you anywhere you want
Amazing experience
by Refuge beehives on 2018/11/21 06:21
Lot’s of negative reviews on here, but I don’t understand why. I’ve had an amazing experience with JetSmarter, can’t stop raving about it, I probably wouldn’t even really be flying private if I didn’t love their service and deals.
Desever 5 star
by Manpreet Jhaveria on 2019/03/29 10:21
I never thought I would be able to fly private and always thought there would be a catch whenever I heard about JetSmarter but after a friend flew using JetSmarter, I knew I had to give it a try!
It’s the only way to fly - smart and direct
by Tawana Cole on 2018/04/21 15:23
Becoming a member is easy. This is truly one luxury you can’t not afford to pass up. Get become a Trusted Traveler with Customs, TSA by getting approved for Global Entry which also saves time. This is the only way to fly.
Best choice
by Ing. Leonas on 2019/03/16 17:15
choosing a good application for booking tickets online is not easy especially with many applications out there. However, this application is so good with cheap price, professional service and effective.
Convenient app
by Wasce1997 on 2019/04/24 19:47
Everything is at your fingertips, no more than a few taps on a screen. The aircraft are amazing, coming from someone who has used their private charter products.
Good app
by Ruth P. Patterson on 2019/04/24 19:31
I just used this app to book a plane ticket once but I was extremely impressed with its speed. Moreover, the flight is very good. If I have a chance I will continue to use this app to book tickets
Rating Trends
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All Versions
4.0
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Current Version (7.1.2)
4.0
2,025 total
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Version History
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