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App name
99 - Private drivers and Taxi
Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions! Why request a 99 ride? Power of choice We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today? Safety first 99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride! Fair rates Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride! Smart-wallet 99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app. Easy to use Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app. Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Obrigado por voltar com app na store americana
by Eumesmoe on 2019/12/12 23:08
Agradeço por voltarem a atualizar na app store americana 🤙
Ótimo
by Deisiane_CR7 on 2019/07/05 09:56
Sempre ganho cupons de desconto
Adoramis
by Caco siqueira on 2019/04/23 15:04
Muito bom ter a opição de transporte por aplicativo, mostra desenvolvimento da cidade
Não consigo inserir meu cartão de crédito
by ssssssssssssshhhhhhh on 2019/04/09 20:35
Tenho sempre que pagar com dinheiro
Motoristas homofóbicos
by RJ22251 on 2019/03/14 22:46
Motoristas homofóbicos
Excelente
by Tsmp30 on 2019/03/08 14:54
Obrigada pela viagem super agradável! Jesus continue abençoando você em todas as áreas
Aplicativo envia MUITAS notificações com propagandas
by Victor Gollnick on 2019/02/20 23:16
Deveriam incluir uma opção para diminuir a quantidade de notificações com “promoções”
App total out of date
by frequent traver on 2019/02/20 14:02
I paid double my ride estimate by the app. The app was offering me a voucher and then said it was not applicable. Totally incorrect selling something you are not offering and having the client paying for it! Use Cabify or Uber, never 99.
Ótimo motorista
by Rosa Reis on 2019/02/02 14:09
Teve o previlégio de andar o sr Ricardo ele dirige muito bem é bastante atencioso e o carro é muito limpo
Edição de texto
by MBOBLU on 2019/02/02 02:22
A edição de endereço de saída é péssima .... uso iPhone
Sem segurança
by Monskina on 2019/01/30 03:36
Esse aplicativo deixou uma pessoa aleatória utilizar meu email pra fazer corridas sem fazer nenhuma verificação!! Não paro de receber mensagem de corridas feita pela pessoa e nem consigo me registrar no app pra fazer reclamação!
Dificuldade pra atualizar o cartão
by mluiza14g on 2019/01/07 16:06
Tive muita dificuldade pra atualizar um cartão vencido
Customer Support
by MikeMaz1969 on 2018/12/26 11:14
How do you get in touch with Customer Support for passengers? I have an issue with my payment options and contacting a CSR is impossible.
Muito Chateada
by ju venske on 2018/12/08 02:56
O POP tá virando Táxi??? O que é esta dinâmica?? Vão perder uma cliente.
Canceled same ride 6 times
by vanillakiss on 2018/12/07 23:47
Rides canceled 6 times. I had to walk. Cancelaram 6 vezes a mesma corrida. Tivemos que andar.
Suporte horrivel!
by Carmemcas on 2018/12/07 16:10
Tudo bem, podemos pegar corridas mais baratas mas todos os problemas que tive com eles o suporte foi muuuiuito ruim. Pra que ter suporte no app qdo nao respondem? Motoristas mal informados e atendentes pior ainda..
Uma pena o app ter ficado tão ruim
by DouglasAlencar on 2018/12/06 23:47
Aplicativo de umas atualizações para cá (1 ano) só dor de cabeça uma pena, empresa cresce e fica tão ruim. Só tenho problemas corridas fantasmas, motoristas que pegam a corrida ficam parados no mapa e quando ligamos estão em outra corrida no mesmo app e para cancelar tenho que pagar 5 reais. E tenho a infelicidade de usar no IOS e Android para garantir a má experiência e danos que sofro como usuário. Infelizmente minha empresa só utiliza a 99 não temo opções. Que venho muitos concorrentes de Táxi só a concorrência para trazer a reflexão e reação de melhorar. Hoje não merecem ser unicórnio!
App e pós venda horríveis
by Diegogrodrigues on 2018/11/30 00:11
Já tem mais de 1 mês que não consigo pegar corrida pq o app está com problema no pedido das corridas, não consigo pagar nem com PayPal, nem crédito.... somente dinheiro. Fora os erros de cálculo que vc fica dias p resolver e da graças a Deus Qnd te disponibilizam crédito para usar, quando o certo era estornar e cobrar o valor certo. Os descontos não são ofertados igualmente para todos os clientes, minha esposa recebe direto desconto p pagar em cash, (Ela tbm tá com problema no pg), coisa q nunca recebi...
:/
by jdbehdbehejs on 2018/11/29 20:09
Os taxis demoras horas pra chegar e muitas vezes cancelam depois de a pessoa ter esperado um tempao.
99pop
by RodBorges on 2018/11/21 22:02
Problemas ao determinar local de buscar, pois o app induz o passageiro informar por proximidade o que não é a melhor opção. Precisa digitar o endereço inteiro.
Desconto não aplica
by PedroAssisBorges on 2018/11/17 21:00
Coupon de desconto nunca aplica e o suporte só ignora.
Igor sucupira
by joao segundo on 2018/11/15 17:27
Excelente motorista. Educado responsavel e muito bonitão
Todo bien excelente gracias
by jocvp8808 on 2018/11/15 02:49
99
Corrida não finaliza!
by NathanZF on 2018/11/11 14:08
Pela segunda vez consecutiva, tenho problemas com a 99, o motorista me deixa na porta de casa, encerra a corrida mas o app da 99 conta a corrida como se ainda estivesse rodando. Depois de horas finaliza cobrando um valor muito acima! Daí preciso ficar pendurado no telefone pra conseguir contestar o valor abusivo!
Piorou muito!
by Benjamin SP2014 on 2018/11/09 14:32
A atualização do aplicativo ficou péssima. Não se pode mudar um endereço depois de iniciada a corrida. Motorista que aceitam corridas e não aparecem ganham a taxa de cancelamento sem o usuário poder recorrer ou explicar o que ocorreu. Realmente uma pena um bom serviço estar deteriorando tanto.
Very disappointed with 99 service (Muito desapontado com o serviço do 99)
by MJúnior on 2018/11/05 23:04
I tried 99 as an alternative to Uber. But to my overall disappointment, several rides I had to cancel after I noticed 99 drivers never moved after I requested their service. And one of the few rides I manage to find a driver, he explained that he was waiting for me to cancel my request - that’s why it took so long for him to pick me up. I do not recommend this device even to the ones I’m not fond of. (Eu tenteio 99 como uma alternativa ao Uber. Mas para meu desapontamento geral, várias corridas eu cancelei depois que notei que o motorista não movia o carro para me pegar após aceitar a corrida. E numa das poucas vezes que consegui uma corrida, o motorista me explicou que a demora dele foi porque ele estava esperando que eu cancelasse a corrida. Não recomento este serviço nem para aqueles que não são meus afetos.)
Great app much better than Uber
by Luizeduardocp on 2018/11/03 08:51
I’ve been enjoying so much to use 99 taxi! It’s easy, fast and cheaper than Uber. Uber never more!
Mentira
by Judelbone on 2018/10/31 04:50
eu pedi um carro e o aplicativo me passou o preço fixo de quanto iria ficar minha corrida. mas quando cheguei no meu destino final de 145,00 reais, foi para 235,40 . achei uma diferença absurda entre os valores que eu tive que pagar sendo que eu não parei no meu caminho e nem fiz alterações no meu destino.
Embarrassing sound when ride is accepted
by André Missaglia on 2018/10/27 10:18
In new version, when your driver accepts your ride, the app makes an annoying and embarrassing "felling down cash". You can not disable!
Terrible support
by h.trindade on 2018/10/20 15:55
In a failed attempt to automate their support system, they many times send automatic replies that don't solve the complaint. Because the rides are very often mischarged, I would not recommend the app, because it’ll be a hassle trying to get your money back. Uber is better
Localização
by Madbitt on 2018/10/20 11:49
GPS não localiza corretamente local aonde estou.
GPS
by cejoma on 2018/10/09 17:04
O GPS do aplicativo muda o local de nos buscar após já termos confirmado no pedido
Eles gostam de encher nosso telefone de Spam!
by F.Camhi on 2018/10/04 12:22
Uma vez instalado, o aplicativo vive mandando propaganda para nossos telefones. Acabei de receber: "Cães ou gatos?". POR QUE????
Can’t even register on app
by Hk81053 on 2018/10/03 12:39
I’ve been trying to set up this app for the past few days. Every time I request the verification number, it never gets sent. I have a USA number that starts with +1. Hope they fix this very soon.
Charged for ride I didn’t take
by ChristoJB on 2018/10/03 07:39
Be careful. Support is not good. Have tried to get refunded for a ride I never took—the app showed I was “on my way” but I was never picked up. I contacted the driver and no response. They stole R$50. This should NEVER happen!!!
Show... mais em conta que Uber
by Saporongo_br on 2018/09/30 16:50
O 99 evoluiu muito e está mais em conta que o Uber em vários percursos!!
Autenticação não funciona
by rnt000 on 2018/09/29 14:00
Fazem autenticação em 2 etapas por envio de código e o código não chega nem por SMS, nem por email.
Melhorias
by thaiseoliveiras on 2018/09/28 13:36
Baixei ontem e já utilizei 2x. Gostei das promoções e preço justo. Mas em meia hora dois motoristas cancelaram minha corrida. Sorte que o terceiro motorista foi bastante simpático e fez um caminho curto pra eu não perder minha consulta com hora marcada.
Worst app and worst annoying repetitive intrusive ads
by Veiga, MD on 2018/09/25 02:06
Worst app and worst annoying repetitive intrusive ads. Propaganda is everywhere and sadly the service is unforgivingly bad.
Some issues but prices are great
by joshkim81 on 2018/09/19 01:23
The prices on 99 are always better than Uber. As far as using the app is concerned, it's been a decent experience. Cars arrive quickly and the app works as expected. There are a few issues that keep me from using it though. 1. I don't have a Brazilian debit card and my foreign credit card doesn't work, even though I successfully added it as a payment option. I can only pay with cash, which leads me to #2... 2. The cash option quotes a price that is never accurate. It is just an estimate and the driver turns on the meter which always ends up higher than you expect. Very very misleading. 3. You can't split rides with friends like in Uber. This seems like a basic function that should be there. If these things were addressed I would use this exclusively.
Atualização péssima
by victorghetti on 2018/09/15 19:05
Demora para achar/incluir o endereço de destino e saída.
Excelente motorista
by Vanessa Frank on 2018/09/09 05:27
Gente boa! Recomendo
Excelente profissional
by MMatiello on 2018/09/06 13:07
Muito bom
Péssimo
by Ana(123) on 2018/08/22 19:36
Não há mais condições de usar a 99, serviço péssimo e aplicativo pior ainda. Você fica olhando no mapa o carro indo na direção contrária depois de minutos esperando - o motorista não quer cancelar e fica enrolando e desperdiçando seu tempo! Desde alguns meses estou sempre atrasada por culpa desse app! Vou fazer a empresa parar de usá-lo.
Muito bom.
by Gabi12348)2820 on 2018/08/18 19:08
Melhores preços com toda certeza.
Awful!
by Paulutcha on 2018/08/13 21:09
99 ia usually cheaper than other similar apps, but I’ve been having problems lately. Every time I need a car, the driver accepts the race and goes to the opposite way, which makes me cancel the trip (because I usually have an appointment and don’t want to be late) and use another app to get a car. If I keep having this kind of problems, I’ll uninstall the app.
Falha para conectar
by bahxbd on 2018/08/09 16:56
Simplesmente impossível de conseguir usar esse app, nunca conecta. Já instalei e desinstalei várias vezes e nada. Consegui, por um milagre, fazer uma única viagem. Lamentável.
Péssimo contato com o usuário
by Zappa19972010 on 2018/08/03 00:14
Fui usuário da 99 pop há muito tempo. Sempre utilizei o app normalmente quando, de repente, não conseguia mais acessar minha conta. Sempre aparecia que meu e-mail/número de telefone já haviam sido cadastrados, o que ocasionava algum tipo de erro. Ao entrar em contato com o SAC, me pediram diversas informações, demorando semanas para explicar o que estava ocorrendo, até que finalmente me disseram que eu havia sido banido (?) do serviço, sem sequer me explicarem qual parte dos termos de uso violei. Ao perguntar a respeito, simplesmente me enviaram mais uma resposta automática! Fiquei sinceramente desapontado, sempre me dei bem com os(as) motoristas e sempre tive o app como 1ª opção em relação a outros aplicativos como Uber e Cabify.
Horrível
by KauBackes on 2018/08/01 22:43
Minha corrida ficou mais cara que o taxímetro.
improvement
by Rai@com on 2018/08/01 16:35
would you like to free the paste copy option ?
Preço
by Antonio Belmont on 2018/08/01 12:36
O preço inicial não condiz com o final.
Eles não deixam claro o valor
by nicknsjejcunf on 2018/07/06 11:47
Peguei uma corrida q era pra ser de 29 reais e agora tá aparecendo pra mim q é mais de 40 reais! Estou indignado
Terrible experience / experiência terrível!
by TatianaP07 on 2018/06/24 08:20
I had a terrible experience with this app. I used it in Rio to go to Botafogo from Leblon (that’s a 15 minutes ride without traffic) and the driver managed to get us in Rio Comprido. The driver was completely lost and didn’t know how to follow the GPS. Rio de Janeiro is a very dangerous city and this happened night time. I felt totally unsafe passing through very dangerous neighborhoods for almost an hour. When I made a complaint at the app, I got absolutely zero support or solution. They simply gave me back the money that had exceeded from the predicted fee. Needless to say I immediately deleted the app afterward. ****************************************** Eu tive uma péssima experiência com o aplicativo quando utilizei aqui no Rio, para ir do Leblon para Botafogo (uma viagem de aproximadamente 15 minutos sem trânsito) e o motorista conseguiu nos levar até Rio Comprido. O motorista estava completamente perdido e não sabia seguir o GPS. Rio de Janeiro é uma cidade muito perigosa e isso aconteceu de noite. Eu me senti completamente insegura passando por bairros perigosos por quase uma hora. Quando fiz uma reclamação no aplicativo, não recebi nenhum apoio ou solução. Simplesmente estornaram o dinheiro que excedia a taxa/preço previsto para a viagem. Não preciso nem falar que apaguei o aplicativo imediatamente depois.
Metodo de cobrança
by souzalemos on 2018/06/18 16:05
Crítica construtiva. Deveria, na hora de fazer o pedir, colocar o custo exato da corrida. Quando solicitei me mostrou que seria 8 reais e centavos. No final custou quase 12 reais. Isso não é legal! Mas, mesmo assim, darei mais um voto de confiança.
What a shame, what a waste of time
by CaioBamberg on 2018/06/13 16:54
The new app couldn’t be worst! 99Taxi become a bad joke after the merge with Chinese holding.
Não baixem
by ivanoliveiras on 2018/05/30 13:33
O valor da corrida sempre é acima do valor mostrado no aplicativo, paguei 35% a mais do mostrado no aplicativo , não baixem . Depois dessa voltei para o Uber e para o cabify. 99 nunca mais
The best in Brazil
by cleitonsouza0 on 2018/05/28 19:51
Simple the best!
Opção alterar localização
by talessouza on 2018/05/28 19:36
Habilitar alterar minha localização, arrastando o ícone onde informa onde estou.
Taxistas escolhem corridas
by tspercel on 2018/05/23 22:07
Tive uma experiência muito ruim com Haroldo, placa FQW6040. RE aceitou minha corrida, depois não queria mas fazer o trecho (mas também não queria cancelar). Então ficou inventando que estava longe, preso no trânsito, mas eu via no mapa que ele estava a menos de 39 metros. Então escrevi para ele dizendo que ele estava mentindo e eu não iria cancelar a corrida. Somente então ele cancelou. Extremamente mau caráter. Deveria ser descredenciado. Tenho foto para provar. Aguardo retorno.
engana o usuário
by mjzinha on 2018/05/07 18:08
o preço que mostra antes da corrida não é o qe vai dar, na verdade da geralmente o dobro. e não, eles não devolvem se você reclama, na verdade eles nem respondem às reclamações. use outro app de taxi que não te engane.
Taxistas Cancelam Corrida
by Charles Schweitzer on 2018/05/03 14:40
Os taxistas ultimamente têm ignorado minhas corridas Corporativas de preço cheio. Invariavelmente tenho que cancelar 3/4 corridas até que alguém aceite.
Valores imprecisos
by Lulu9567 on 2018/05/02 21:52
O aplicativo no geral funciona bem, mas os valores estimas são muito imprecisos. A última mesma que fiz ele estimou 8 reais, mas acabou cobrando 13 reais no final da corrida. Ou seja, quase 70% mais alto que o que esperava. Nesse quesito o Uber é muito superior, por isso costumo dar preferencia para o App da Uber.
ficou um lixo
by rafael_housan on 2018/05/01 07:32
esse é um belo exemplo de uma “cagada” feita por uma empresa... o aplicativo anterior funcionava, o atual ficou um lixo! que tipo de gente ta desenvolvendo e testando esse app?? pedi por uma corrida, que pra minha surpresa demoraria 15 minutos pra chegar... tentei cancelar centenas de vezes... o pior, o aplicativo entrou em “loop” e conforme as corridas iam sendo cancelas pelos motoristas, o aplicativo solicitaca outra corrida automaticamente!!! que palhaçada... esse é o famoso tiro no pé! querem ser melhor que uber mas fizeram um trabalho porco no novo aplicativo!! Diretoria do Uber ta rindo a toa agora que o 99 se suicidou!
Péssimo app
by Juliano Neu on 2018/04/26 01:09
Após a venda o novo app simplesmente não funciona! Já abri chamados e nem retorno tive! Apagando esta tranqueira!!!!
Can’t join unless you are in your home country since a verification code is sent to your home phone!
by Glee26 on 2018/04/19 22:30
Why not have the option to send code to email??? Does no good if you discover this app while traveling outside your phone’s country code!
Críticas
by Psolano_neto on 2018/04/17 12:19
Não se pode mudar o trajeto no meio da corrida e está mais caro wue os concorrentes
Siempre existen diferencias de tarifa
by EduMK on 2018/03/29 11:32
Cada vez que uso la app tengo Algún tipo de disconformidad ya que siempre ocurre algo, o el taxi cambia la ruta o el monto real final es mucho mayor al estimado. Podría utilizar más el servicio si fueran más transparentes en sus tarifas.
LIXO
by Magnanelli on 2018/03/27 21:06
Novo app ficou PÉSSIMO.
Não baixem
by blentt on 2018/03/21 17:33
Aplicativo horroroso. Difícil conseguir corridas, os motoristas não finalizam as viagens e a interface é muito ruim. Não baixem!
Perfeito para ser roubado
by Pcsaito on 2018/03/14 21:34
O app costumava ser bom, mas na nova versão os motoristas conseguem iniciar e finalizar as corridas mesmo estando a quadras de distância de você. Você será cobrado integralmente neste caso e o suporte do app é horrível, cheio de erros, mensagens em chinês e no fim te faz preencher tudo num formulário burro que da erro para enviar. Se você gosta do seu dinheiro, não use!!
PIOROU!
by FabioGSi on 2018/03/13 07:51
Esta péssimo!!! Estão perdendo usuários!
O antigo era melhor
by Vi086 on 2018/03/09 11:37
Nao da pra mudar o destino no meio do caminho, n da pra chamar pelo ponto do mapa..tem q melhorar
Unable to pay with an American credit card
by Junior Barnes on 2018/03/08 14:06
This was a great app, but is now useless for Americans traveling in Brazil. The option to pay inside the app does not work with PayPal or American credit cards.
Novo aplicativo é uma merda!!!
by bleulezard on 2018/02/28 10:45
Novo aplicativo é uma merda!!!
A nova versão está péssima!
by criscrisgg on 2018/02/25 22:45
Essa nova versão que publicaram no início de 2018 está ruim demais. O GPS se confunde, só escuto motoristas reclamarem que também não acham endereços (taxi ou pop), não posso mais pedir taxi sem desconto (o que é fundamental quando estou com pressa), a plataforma vive enviando carros que estão longe demais, enfim, triste. Aguardando ansiosamente uma revisão e no meio tempo, usando outros aplicativos.
Gratidão
by andypalestra2017A on 2018/02/24 23:59
Muito bom me atendeu de forma excelente
Tarifas maiores
by Ranzoni on 2018/02/23 20:54
Boa tarde! As tarifas estão sendo finalizadas com valores maiores dos que a apare-se fadas no início do pedido no aplicativo. Não foi a primeira vez. Favor verificar Obrigada Nice
Latest version Ruined the app!!
by bahia420 on 2018/02/23 15:38
Latest version Ruined the app!! Not using it until they fix it!!!
Muito ruim
by Aliceabf on 2018/02/23 12:03
Com a atualização ficou horrível. Não dá mais para usar. Uma pena.
Péssima experiência.
by Luizearaujo on 2018/02/21 14:08
O aplicativo era muito bom ate a ultima atualização. Não consigo atualizar o destino, aplicativo lento, trava a todo momento. Voltando para o Uber
Péssimas mudanças
by JamilyPassarelli on 2018/02/18 12:32
O app caiu muito de qualidade desde que foi reformulado. Esta cada vez mais parecido com uber. Não da mais para escolher carro com motorista mulher, o que, para clientes mulheres, é de extrema importância; não da mais para escolher carro pet-friendly, o que, para clientes donos de pet também é de extrema importância; agora é obrigatório informar o destino da corrida para chamar um táxi, o que, na cidade do Rio de Janeiro, é um grande problema, visto que aqui é comum os motoristas escolherem corrida pelo destino dos clientes, que, diga-se de passagem, é PROIBIDO por lei. Nessas circunstâncias, vejo-me obrigada e migrar para outros aplicativos de táxi, infelizmente.
Wow
by Locoman234 on 2018/02/17 07:35
Show jow
Update made experience much worse
by sea@rio on 2018/02/15 10:32
I loved 99, it was reliable and convenient. The new version is much worse in locating a taxi, cancelling ( e.g. when the search takes too long) does not work. The new process for payments - although it seems to better avoid the problem of drivers not ending the ride - is awkward and sometimes takes a long time. I am going back to hailing taxis “by hand”.
Tomar no CU
by Mateus Viana. on 2018/02/14 14:41
PARA DE FAZER PROPAGANDA NO YOUTUBE CARALHO, DX EU VER MEUS VÍDEOS EM PAZ, VCS SÃO MT CHATO
A última versão é a pior versão do app!
by Priscilla Kurtz on 2018/02/14 12:22
1) Sumiu a opção que você deixava o taxista saber que você está transportando animais de estimação. Já sofri hostilidade demais com a nova versão. 2) Não respeita o endereço de partida, sempre pega a coordenada do celular. Pra que me solicitar o endereço de partida então? 3) O chat de menagem é lento e péssimo. É uma pena que o Easy Taxi consegue ser pior e diversos outros aplicativos de táxi que testei não funcionam.
Impossivel usar
by nnovaes on 2018/02/11 18:32
Ja reclamei em todos canais e nao funciona!
Ultimo update - retrocesso
by Ogro666 on 2018/02/09 19:13
Este ultimo update é um lixo, lento, nao encontra o endereço exato, nao identifica os pontos de encontro, não permite abrir uma corrida ja dentro do taxi, e por ai vai, houve um grande retrocesso em um app que funcionava muito bem! Uso o app diariamente e estou muito decepcionado.
Mapa piorou muito
by gloria_brandao on 2018/02/08 16:06
A atualização do aplicativo não está legal! Não conseguimos mais editar um ponto de referência, e ao inserir um ponto automaticamente, aparece em ruas distantes, ou quando perto, do outro lado da rua... Muito ruim!
Avaliação
by Dildera on 2018/02/08 10:35
Motoristas sempre muito longe, ao solicitarmos a viagem
Cadê os taxis?
by Marcos Froes on 2018/02/06 19:31
Péssimo. Vocé digita sua origem e aparece um mapa onde você tem que reposicionar sua localização Mas o pior: os taxis sumiram! Ao concluir a entrada se origem, destino e tipo de pagamento, o aplicativo busca os taxis (como na versão anterior), mas os taxis sumiram! E, sim, tem taxi na redondeza. Estou no centro de São Paulo, durante o dia, em dia útil. Como me arrependo de ter atualizado o app.
Ao invés de melhorar, pioraram
by seno68 on 2018/02/06 12:04
A última versão (6.2.2) ficou uma porcaria. 1) Meu histórico de corridas foi zerado; 2) Recuou-se a trabalhar com o cartão de crédito que já estava sendo usado; 3) Sumiu com a opção de gorjetas; 4) Perdeu a integração com o app VAH; Update 6/Fev: 5) Os descontos promocionais não estão funcionando.
Latest update is terrible
by RoyNas on 2018/02/05 19:06
- Can't change address during a ride - App keeps suggesting wrong addresses even though Im at a frequent address - route estimation and driver wait times are always erratic and inaccurate (sometimes the driver disappears from the map and we are left wondering....is he coming?) Crashes and hangs a LOT...
Horrível 😡😡😡😡
by rba6 on 2018/02/05 14:24
1) Não tem opção de siar da conta. 2) Não tem como colocar o endereço exato. 3) Está com bug, quando chamo o motorista ele aparece o tempo estimado portando esse tempo não diminui e do nada o aplicativo avisa que o motorista está aguardando fora.
Cadastro sumiu
by Tinttas on 2018/02/02 22:10
Com a atualização meu cadastro simplesmente desapareceu. Ao abrir o app ele pede para iniciar um cadastro e... surpresa! Informa que o e-mail já está em uso e não consigo mais usar. Péssimo.
Terrible MUITO RUIM
by Qwertyjlhvljhvljh on 2018/02/02 15:48
New version doesn’t allow payment in car with debit card. Nova versão não permite pagamento com catraca de débito
Lots of investment $ and poor software
by MTmovie on 2018/02/02 13:20
I don’t get it. You get millions in investment from Japanese and Chinese groups and your first real update is so bad. All my rides were lost, my favorite addresses disappeared and you no longer see which category cars are near you. This is a poor scheme to make us login, as if there were many cars around but in fact if you select top there will be little and some times none near you.
Horrível atualização!
by Ziza79 on 2018/02/02 12:19
Não uso mais! Easytaxi ganhou exclusividade agora! Chamei o táxi com desconto e ele não foi aplicado na minha corrida, o app não entra mais automático com o gps para o motorista, tendo eu que fazer o papel de gps, não apareceu forma me pagamento em cartão para o motorista... ou seja tá ruim demais!!
Ficou péssimo
by LittlePretty on 2018/02/01 11:27
O aplicativo atualizou sozinho. Sumiu com meu histórico de corridas, deletou meus endereços e não chama mais o táxi sem destino. Nem tem a opção de pagamento com crédito ou débito no táxi. Horrível
Worst update
by IMDBUser on 2018/02/01 10:40
Used to use the app every day, more than once. But after this last update the “debit” payment option has been removed. I am left with no other option than to move to its competitor, Easy Taxi (same discounts, but with debit option available). Bad bad move from 99. Lost a client, and suspect sill loose more.
The latest version of the app is the worse
by Vitorgrama on 2018/01/31 12:05
The latest version of the app is the worse. The discount codes disappear shortly after you register them or don't work at all even though they are still valid (I tested them in my friend's phone who still had the old version and they worked just fine). My saved addresses also disappeared, as well as my old rides. The customer service should be easily reached through the app, like in the Uber app, but instead you have to send an email to the company (and probably never hear back or don't have you problem solved/a refund).
Customer Support
by MikeMaz1969 on 2018/12/26 11:14
How do you get in touch with Customer Support for passengers? I have an issue with my payment options and contacting a CSR is impossible.
Terrible experience / experiência terrível!
by TatianaP07 on 2018/06/24 08:20
I had a terrible experience with this app. I used it in Rio to go to Botafogo from Leblon (that’s a 15 minutes ride without traffic) and the driver managed to get us in Rio Comprido. The driver was completely lost and didn’t know how to follow the GPS. Rio de Janeiro is a very dangerous city and this happened night time. I felt totally unsafe passing through very dangerous neighborhoods for almost an hour. When I made a complaint at the app, I got absolutely zero support or solution. They simply gave me back the money that had exceeded from the predicted fee. Needless to say I immediately deleted the app afterward. ****************************************** Eu tive uma péssima experiência com o aplicativo quando utilizei aqui no Rio, para ir do Leblon para Botafogo (uma viagem de aproximadamente 15 minutos sem trânsito) e o motorista conseguiu nos levar até Rio Comprido. O motorista estava completamente perdido e não sabia seguir o GPS. Rio de Janeiro é uma cidade muito perigosa e isso aconteceu de noite. Eu me senti completamente insegura passando por bairros perigosos por quase uma hora. Quando fiz uma reclamação no aplicativo, não recebi nenhum apoio ou solução. Simplesmente estornaram o dinheiro que excedia a taxa/preço previsto para a viagem. Não preciso nem falar que apaguei o aplicativo imediatamente depois.
Some issues but prices are great
by joshkim81 on 2018/09/19 01:23
The prices on 99 are always better than Uber. As far as using the app is concerned, it's been a decent experience. Cars arrive quickly and the app works as expected. There are a few issues that keep me from using it though. 1. I don't have a Brazilian debit card and my foreign credit card doesn't work, even though I successfully added it as a payment option. I can only pay with cash, which leads me to #2... 2. The cash option quotes a price that is never accurate. It is just an estimate and the driver turns on the meter which always ends up higher than you expect. Very very misleading. 3. You can't split rides with friends like in Uber. This seems like a basic function that should be there. If these things were addressed I would use this exclusively.
Lots of investment $ and poor software
by MTmovie on 2018/02/02 13:20
I don’t get it. You get millions in investment from Japanese and Chinese groups and your first real update is so bad. All my rides were lost, my favorite addresses disappeared and you no longer see which category cars are near you. This is a poor scheme to make us login, as if there were many cars around but in fact if you select top there will be little and some times none near you.
Worst of the apps in Brasil
by ZF82 on 2017/12/27 14:28
Time and price estimates are always much less than they turn out to be. Drivers are rude and very hard to communicate with should you need to call them. Lots of taxis cancel on me. Just not a good nor consistent experience, particularly with their fake branding all about love - I don't see that from the drivers at all. Cabify is far better on that note.
Very disappointed with 99 service (Muito desapontado com o serviço do 99)
by MJúnior on 2018/11/05 23:04
I tried 99 as an alternative to Uber. But to my overall disappointment, several rides I had to cancel after I noticed 99 drivers never moved after I requested their service. And one of the few rides I manage to find a driver, he explained that he was waiting for me to cancel my request - that’s why it took so long for him to pick me up. I do not recommend this device even to the ones I’m not fond of. (Eu tenteio 99 como uma alternativa ao Uber. Mas para meu desapontamento geral, várias corridas eu cancelei depois que notei que o motorista não movia o carro para me pegar após aceitar a corrida. E numa das poucas vezes que consegui uma corrida, o motorista me explicou que a demora dele foi porque ele estava esperando que eu cancelasse a corrida. Não recomento este serviço nem para aqueles que não são meus afetos.)
Update made experience much worse
by sea@rio on 2018/02/15 10:32
I loved 99, it was reliable and convenient. The new version is much worse in locating a taxi, cancelling ( e.g. when the search takes too long) does not work. The new process for payments - although it seems to better avoid the problem of drivers not ending the ride - is awkward and sometimes takes a long time. I am going back to hailing taxis “by hand”.
Terrible!
by Tom from Rio de Janeiro on 2018/01/31 03:18
Just like uber, in this new update, you have to insert your destination before a trip! It feels like a prison. You can’t get a taxi without knowing for sure where you are going! What if you want to go on a sightseeing trip around the city? What if you want to go to a sushi place and your girlfriend wants to eat italian and you drive by a frech restaurant and want to stop? Terrible update! Will never use the app again!!!
Awful!
by Paulutcha on 2018/08/13 21:09
99 ia usually cheaper than other similar apps, but I’ve been having problems lately. Every time I need a car, the driver accepts the race and goes to the opposite way, which makes me cancel the trip (because I usually have an appointment and don’t want to be late) and use another app to get a car. If I keep having this kind of problems, I’ll uninstall the app.
Great app much better than Uber
by Luizeduardocp on 2018/11/03 08:51
I’ve been enjoying so much to use 99 taxi! It’s easy, fast and cheaper than Uber. Uber never more!
Worst among mobility apps
by Blarreta on 2017/11/11 13:23
I used the app a lot although it is by far the worst among its competitors. It is slower the the others, waiting time is the highest and there arr lots of bugs. Recently I needed to talk to the support for the first time and the service was terrible. The experience was way better when I needed it with the other apps. I will not use it anymore.
Excellent app. Great service
by Abubere on 2017/10/17 02:13
Best cars and excellent drivers so far. Bravo. Keep it up
Worst update
by IMDBUser on 2018/02/01 10:40
Used to use the app every day, more than once. But after this last update the “debit” payment option has been removed. I am left with no other option than to move to its competitor, Easy Taxi (same discounts, but with debit option available). Bad bad move from 99. Lost a client, and suspect sill loose more.
New version is terrible!!!
by FroggyKermit on 2018/01/31 22:10
What have the done! This used to be such a simple, easy-to-use app. They have now tried to replicate the Uber interface, inserted more steps, and made it overly complex. You have to now pinpoint your exact location on the map and the addresses it generates are wrong. Bring back the old interface please!!!!
Latest update is terrible
by RoyNas on 2018/02/05 19:06
- Can't change address during a ride - App keeps suggesting wrong addresses even though Im at a frequent address - route estimation and driver wait times are always erratic and inaccurate (sometimes the driver disappears from the map and we are left wondering....is he coming?) Crashes and hangs a LOT...
Unreliable
by Cmaballer02 on 2017/11/17 10:57
Cars cancel with no repercussion. Prices listed when booking are usually 30-40% lower than actual price paid (you pay way more than what’s quoted). Often searches for several minutes then finally responds saying no cars are available. Uber and Cabify are way better.
Terrible support
by h.trindade on 2018/10/20 15:55
In a failed attempt to automate their support system, they many times send automatic replies that don't solve the complaint. Because the rides are very often mischarged, I would not recommend the app, because it’ll be a hassle trying to get your money back. Uber is better
Can’t even register on app
by Hk81053 on 2018/10/03 12:39
I’ve been trying to set up this app for the past few days. Every time I request the verification number, it never gets sent. I have a USA number that starts with +1. Hope they fix this very soon.
App total out of date
by frequent traver on 2019/02/20 14:02
I paid double my ride estimate by the app. The app was offering me a voucher and then said it was not applicable. Totally incorrect selling something you are not offering and having the client paying for it! Use Cabify or Uber, never 99.
Aeroporto
by chris paquelet on 2017/12/11 15:11
Parabéns pela equipe que fica no saguão do embarque Galeão. Jovens super educados, simpáticos e eficientes!!!! Parabéns
Unable to pay with an American credit card
by Junior Barnes on 2018/03/08 14:06
This was a great app, but is now useless for Americans traveling in Brazil. The option to pay inside the app does not work with PayPal or American credit cards.
Embarrassing sound when ride is accepted
by André Missaglia on 2018/10/27 10:18
In new version, when your driver accepts your ride, the app makes an annoying and embarrassing "felling down cash". You can not disable!
Charged for ride I didn’t take
by ChristoJB on 2018/10/03 07:39
Be careful. Support is not good. Have tried to get refunded for a ride I never took—the app showed I was “on my way” but I was never picked up. I contacted the driver and no response. They stole R$50. This should NEVER happen!!!
Worst app and worst annoying repetitive intrusive ads
by Veiga, MD on 2018/09/25 02:06
Worst app and worst annoying repetitive intrusive ads. Propaganda is everywhere and sadly the service is unforgivingly bad.
Latest version Ruined the app!!
by bahia420 on 2018/02/23 15:38
Latest version Ruined the app!! Not using it until they fix it!!!
What a shame, what a waste of time
by CaioBamberg on 2018/06/13 16:54
The new app couldn’t be worst! 99Taxi become a bad joke after the merge with Chinese holding.
Ok
by Marcoftm on 2017/11/28 10:30
Waiting times are always mistaken
Best App @ SP
by tpenido on 2017/12/16 16:37
It was by fara the best app, now the UX has gone sour, constant crashes and bad customer service
The best in Brazil
by cleitonsouza0 on 2018/05/28 19:51
Simple the best!
improvement
by Rai@com on 2018/08/01 16:35
would you like to free the paste copy option ?
Canceled same ride 6 times
by vanillakiss on 2018/12/07 23:47
Rides canceled 6 times. I had to walk. Cancelaram 6 vezes a mesma corrida. Tivemos que andar.
Wow
by Locoman234 on 2018/02/17 07:35
Show jow
Terrible MUITO RUIM
by Qwertyjlhvljhvljh on 2018/02/02 15:48
New version doesn’t allow payment in car with debit card. Nova versão não permite pagamento com catraca de débito
Tarifa
by ms+m on 2017/10/31 13:32
Qdo solicito o carro o preço é muito menor q a tarifa final
Daily User São Paulo
by TSeener on 2015/11/24 11:33
For an Expat living in São Paulo, there are few apps that I would say that I use daily. 99 taxi is an app that I can say that I utilize every day. It makes life much easier. There is a reliability and convenience that comes from this app and the cabs that subscribe to the service. In the last 2 years, having used it everyday, I have had one single problem with one driver claiming to have picked me up and cancelling the ride and it only cost me a little bit of frustration that day (it was raining that day, so very congested traffic). Commuting in São Paulo can be very frustrating, but this app give the non-native a fantastic chance to safely get around this magnificent city for work or exploration. Without this app, it would actually force me to walk to one of the nearest taxi stands to see if there is a cab available, and it turns in to a bit of an Easter egg hunt for a taxi. That lack of reliability causes stress, as I'm always worried about being on time or early. A thank you goes to the developers and the business machine that allow me an easy way to get to work everyday!
99Taxi is the best app for travel in São Paulo
by willie t. on 2015/11/10 14:20
This app is perfect for calling and paying for, reliable taxi cab service. I receive much of the similar information that competing ride-share service apps provide (name/photo of driver, car description/lic. No, live tracking of vehicle, etc.) and I can also choose any mode of payment, allowing me to travel without having cash. I even receive an invoice immediately leaving any taxi, with the total cost, ride information, and even a map of my fare from start to finish. The service allows me to rate drivers, contact drivers (for lots items, for instance), and is very responsive if an issue is reported. The staff administering the app are extremely professional, and any issue or concern has an immediately response. I use this app quite frequently, and I would strongly recommend this app to anyone where 99Taxi provides service.
Could you put this in the app?
by Luanna Riecken on 2014/06/09 16:12
I love 99taxis app, but is it possible to put more conversation options? I understand you might not want to put a write-your-own-message tool for several reasons, but at least create more options perhaps? Just things that happen sometimes and I can't alert the driver without calling or making him call which I can't do because I never have cellphone credits and don't want to spend his. Please consider it nonetheless. It would be great for me and many people I know. All my friends promptly agreed with me when I said this, and I think many other people would as well. Thank you for the app anyways, it always gets me out of a pickle when I need it!
Efficient and great app!!
by Lycheepooh on 2015/11/30 23:51
Visited São Paulo and Rio de Janeiro, and downloaded 99Taxi for our trip. The app was very easy to use and had more options than uber or lyft, like being able to choose payment options and all the built in discounts like first ride free! Also, I forgot my phone in the taxi, and the driver brought it back because 99Taxi customer service was able to contact him right away. Such a lifesaver!!
Very useful and reliable, I recommend it
by VGSilva on 2015/12/01 01:39
I've been using this app for a couple of months and find it very good. Actually I increased the number of taxi rides due to its convenience and simplicity to use, and also because I am always sure I'll have a taxi at the door with it.
Good but needs improvement
by Miami Realtor on 2016/01/03 13:18
Very useful, works well, but here are a few suggestions. *GPS locating is way off when not signed in to a wifi location. Frequently need to set location manually. Sometimes it is off by a couple of blocks. *need to be able to store favorite locations. If there is one, I haven't figured it out. Keep up the good work, but try to get these improvements done!
It doesn't work very well in Florianópolis
by Gartz7 on 2015/12/03 14:45
My first ride should be free, but the driver asked me for a password, them charged me using my credit card because he told this app wasn't working. After that the app tried to double charge me, I cancelled but my free ride was gone anyway. Smartass driver poor software support. Many times it shows no drivers available. And others the driver go away after accepting the ride. It doesn't work very well in Florianopolis. I miss Uber or Lyft here, they're so much better.
Absolutely fantastic!
by Storm.Guard on 2016/08/08 20:17
I love this app! No more waiting on the streets trying to wave down a taxi or calling for one on a phone and waiting for 15 to 30 mins for it to arrive. My taxi arrives within 2-10 mins depending on the time of day and the location that I'm at. Best of all, I don't need to carry cash ... It deducts the fare direct from my credit card. The taxis are always clean and comfortable!
previous edition was better
by jayellehudson on 2014/02/20 18:57
So this was my favorite app !! It was amazing. However with the new update, my street name has changed, (half of it it has been replaced with another name, and the part that is correct is spelled wrong). When I try to add the address manually it tells me that it's invalid... I'm so unhappy. Also the position of the address on the map is incorrect. I like the new design, but I can't use this app with the wrong street name. Previous edition was so much better :(
Awesome app
by Mila_Br on 2015/10/09 11:53
Very helpful app! Really recommend. Very easy and quick to handle. Don't take so long waiting for a taxi anymore. Also this app helps a lot the taxi driver that don't need to take so long driving a empty car. Good and helpful for both sides! Thumbs up!
Good but need improvements
by Mariobrz on 2015/03/08 22:08
I love this app. But it's really bad for the driver to get in your destination. Not sure if the map has issues on the driver's side but VERY often it happens that the driver is super close to you and all of sudden they go very far and takes a long time to get where you are. I really dislike that and doesn't happen much with other apps.
Like it!
by RLIN1981 on 2014/10/05 19:19
Very good app, I've tried EasyTaxi and Taxija and 99 is the better. No problems paying with paypal or calling the cabs. I only wonder if they could include the possibility to choose premium cars that offers more comfort, even if we could pay more.
Like it!
by RLIN1981 on 2014/10/05 19:19
Very good app, I've tried EasyTaxi and Taxija and 99 is the better. No problems paying with paypal or calling the cabs. I only wonder if they could include the possibility to choose premium cars that offers more comfort, even if we could pay more.
Like it!
by RLIN1981 on 2014/10/05 19:19
Very good app, I've tried EasyTaxi and Taxija and 99 is the better. No problems paying with paypal or calling the cabs. I only wonder if they could include the possibility to choose premium cars that offers more comfort, even if we could pay more.
Screenshots
Search Visibility
App name
99 - Private drivers and Taxi
Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions! Why request a 99 ride? Power of choice We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today? Safety first 99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride! Fair rates Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride! Smart-wallet 99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app. Easy to use Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app. Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Obrigado por voltar com app na store americana
by Eumesmoe on 2019/12/12 23:08
Agradeço por voltarem a atualizar na app store americana 🤙
Ótimo
by Deisiane_CR7 on 2019/07/05 09:56
Sempre ganho cupons de desconto
Adoramis
by Caco siqueira on 2019/04/23 15:04
Muito bom ter a opição de transporte por aplicativo, mostra desenvolvimento da cidade
Não consigo inserir meu cartão de crédito
by ssssssssssssshhhhhhh on 2019/04/09 20:35
Tenho sempre que pagar com dinheiro
Motoristas homofóbicos
by RJ22251 on 2019/03/14 22:46
Motoristas homofóbicos
Excelente
by Tsmp30 on 2019/03/08 14:54
Obrigada pela viagem super agradável! Jesus continue abençoando você em todas as áreas
Aplicativo envia MUITAS notificações com propagandas
by Victor Gollnick on 2019/02/20 23:16
Deveriam incluir uma opção para diminuir a quantidade de notificações com “promoções”
App total out of date
by frequent traver on 2019/02/20 14:02
I paid double my ride estimate by the app. The app was offering me a voucher and then said it was not applicable. Totally incorrect selling something you are not offering and having the client paying for it! Use Cabify or Uber, never 99.
Ótimo motorista
by Rosa Reis on 2019/02/02 14:09
Teve o previlégio de andar o sr Ricardo ele dirige muito bem é bastante atencioso e o carro é muito limpo
Edição de texto
by MBOBLU on 2019/02/02 02:22
A edição de endereço de saída é péssima .... uso iPhone
Sem segurança
by Monskina on 2019/01/30 03:36
Esse aplicativo deixou uma pessoa aleatória utilizar meu email pra fazer corridas sem fazer nenhuma verificação!! Não paro de receber mensagem de corridas feita pela pessoa e nem consigo me registrar no app pra fazer reclamação!
Dificuldade pra atualizar o cartão
by mluiza14g on 2019/01/07 16:06
Tive muita dificuldade pra atualizar um cartão vencido
Customer Support
by MikeMaz1969 on 2018/12/26 11:14
How do you get in touch with Customer Support for passengers? I have an issue with my payment options and contacting a CSR is impossible.
Muito Chateada
by ju venske on 2018/12/08 02:56
O POP tá virando Táxi??? O que é esta dinâmica?? Vão perder uma cliente.
Canceled same ride 6 times
by vanillakiss on 2018/12/07 23:47
Rides canceled 6 times. I had to walk. Cancelaram 6 vezes a mesma corrida. Tivemos que andar.
Suporte horrivel!
by Carmemcas on 2018/12/07 16:10
Tudo bem, podemos pegar corridas mais baratas mas todos os problemas que tive com eles o suporte foi muuuiuito ruim. Pra que ter suporte no app qdo nao respondem? Motoristas mal informados e atendentes pior ainda..
Uma pena o app ter ficado tão ruim
by DouglasAlencar on 2018/12/06 23:47
Aplicativo de umas atualizações para cá (1 ano) só dor de cabeça uma pena, empresa cresce e fica tão ruim. Só tenho problemas corridas fantasmas, motoristas que pegam a corrida ficam parados no mapa e quando ligamos estão em outra corrida no mesmo app e para cancelar tenho que pagar 5 reais. E tenho a infelicidade de usar no IOS e Android para garantir a má experiência e danos que sofro como usuário. Infelizmente minha empresa só utiliza a 99 não temo opções. Que venho muitos concorrentes de Táxi só a concorrência para trazer a reflexão e reação de melhorar. Hoje não merecem ser unicórnio!
App e pós venda horríveis
by Diegogrodrigues on 2018/11/30 00:11
Já tem mais de 1 mês que não consigo pegar corrida pq o app está com problema no pedido das corridas, não consigo pagar nem com PayPal, nem crédito.... somente dinheiro. Fora os erros de cálculo que vc fica dias p resolver e da graças a Deus Qnd te disponibilizam crédito para usar, quando o certo era estornar e cobrar o valor certo. Os descontos não são ofertados igualmente para todos os clientes, minha esposa recebe direto desconto p pagar em cash, (Ela tbm tá com problema no pg), coisa q nunca recebi...
:/
by jdbehdbehejs on 2018/11/29 20:09
Os taxis demoras horas pra chegar e muitas vezes cancelam depois de a pessoa ter esperado um tempao.
99pop
by RodBorges on 2018/11/21 22:02
Problemas ao determinar local de buscar, pois o app induz o passageiro informar por proximidade o que não é a melhor opção. Precisa digitar o endereço inteiro.
Desconto não aplica
by PedroAssisBorges on 2018/11/17 21:00
Coupon de desconto nunca aplica e o suporte só ignora.
Igor sucupira
by joao segundo on 2018/11/15 17:27
Excelente motorista. Educado responsavel e muito bonitão
Todo bien excelente gracias
by jocvp8808 on 2018/11/15 02:49
99
Corrida não finaliza!
by NathanZF on 2018/11/11 14:08
Pela segunda vez consecutiva, tenho problemas com a 99, o motorista me deixa na porta de casa, encerra a corrida mas o app da 99 conta a corrida como se ainda estivesse rodando. Depois de horas finaliza cobrando um valor muito acima! Daí preciso ficar pendurado no telefone pra conseguir contestar o valor abusivo!
Piorou muito!
by Benjamin SP2014 on 2018/11/09 14:32
A atualização do aplicativo ficou péssima. Não se pode mudar um endereço depois de iniciada a corrida. Motorista que aceitam corridas e não aparecem ganham a taxa de cancelamento sem o usuário poder recorrer ou explicar o que ocorreu. Realmente uma pena um bom serviço estar deteriorando tanto.
Very disappointed with 99 service (Muito desapontado com o serviço do 99)
by MJúnior on 2018/11/05 23:04
I tried 99 as an alternative to Uber. But to my overall disappointment, several rides I had to cancel after I noticed 99 drivers never moved after I requested their service. And one of the few rides I manage to find a driver, he explained that he was waiting for me to cancel my request - that’s why it took so long for him to pick me up. I do not recommend this device even to the ones I’m not fond of. (Eu tenteio 99 como uma alternativa ao Uber. Mas para meu desapontamento geral, várias corridas eu cancelei depois que notei que o motorista não movia o carro para me pegar após aceitar a corrida. E numa das poucas vezes que consegui uma corrida, o motorista me explicou que a demora dele foi porque ele estava esperando que eu cancelasse a corrida. Não recomento este serviço nem para aqueles que não são meus afetos.)
Great app much better than Uber
by Luizeduardocp on 2018/11/03 08:51
I’ve been enjoying so much to use 99 taxi! It’s easy, fast and cheaper than Uber. Uber never more!
Mentira
by Judelbone on 2018/10/31 04:50
eu pedi um carro e o aplicativo me passou o preço fixo de quanto iria ficar minha corrida. mas quando cheguei no meu destino final de 145,00 reais, foi para 235,40 . achei uma diferença absurda entre os valores que eu tive que pagar sendo que eu não parei no meu caminho e nem fiz alterações no meu destino.
Embarrassing sound when ride is accepted
by André Missaglia on 2018/10/27 10:18
In new version, when your driver accepts your ride, the app makes an annoying and embarrassing "felling down cash". You can not disable!
Terrible support
by h.trindade on 2018/10/20 15:55
In a failed attempt to automate their support system, they many times send automatic replies that don't solve the complaint. Because the rides are very often mischarged, I would not recommend the app, because it’ll be a hassle trying to get your money back. Uber is better
Localização
by Madbitt on 2018/10/20 11:49
GPS não localiza corretamente local aonde estou.
GPS
by cejoma on 2018/10/09 17:04
O GPS do aplicativo muda o local de nos buscar após já termos confirmado no pedido
Eles gostam de encher nosso telefone de Spam!
by F.Camhi on 2018/10/04 12:22
Uma vez instalado, o aplicativo vive mandando propaganda para nossos telefones. Acabei de receber: "Cães ou gatos?". POR QUE????
Can’t even register on app
by Hk81053 on 2018/10/03 12:39
I’ve been trying to set up this app for the past few days. Every time I request the verification number, it never gets sent. I have a USA number that starts with +1. Hope they fix this very soon.
Charged for ride I didn’t take
by ChristoJB on 2018/10/03 07:39
Be careful. Support is not good. Have tried to get refunded for a ride I never took—the app showed I was “on my way” but I was never picked up. I contacted the driver and no response. They stole R$50. This should NEVER happen!!!
Show... mais em conta que Uber
by Saporongo_br on 2018/09/30 16:50
O 99 evoluiu muito e está mais em conta que o Uber em vários percursos!!
Autenticação não funciona
by rnt000 on 2018/09/29 14:00
Fazem autenticação em 2 etapas por envio de código e o código não chega nem por SMS, nem por email.
Melhorias
by thaiseoliveiras on 2018/09/28 13:36
Baixei ontem e já utilizei 2x. Gostei das promoções e preço justo. Mas em meia hora dois motoristas cancelaram minha corrida. Sorte que o terceiro motorista foi bastante simpático e fez um caminho curto pra eu não perder minha consulta com hora marcada.
Worst app and worst annoying repetitive intrusive ads
by Veiga, MD on 2018/09/25 02:06
Worst app and worst annoying repetitive intrusive ads. Propaganda is everywhere and sadly the service is unforgivingly bad.
Some issues but prices are great
by joshkim81 on 2018/09/19 01:23
The prices on 99 are always better than Uber. As far as using the app is concerned, it's been a decent experience. Cars arrive quickly and the app works as expected. There are a few issues that keep me from using it though. 1. I don't have a Brazilian debit card and my foreign credit card doesn't work, even though I successfully added it as a payment option. I can only pay with cash, which leads me to #2... 2. The cash option quotes a price that is never accurate. It is just an estimate and the driver turns on the meter which always ends up higher than you expect. Very very misleading. 3. You can't split rides with friends like in Uber. This seems like a basic function that should be there. If these things were addressed I would use this exclusively.
Atualização péssima
by victorghetti on 2018/09/15 19:05
Demora para achar/incluir o endereço de destino e saída.
Excelente motorista
by Vanessa Frank on 2018/09/09 05:27
Gente boa! Recomendo
Excelente profissional
by MMatiello on 2018/09/06 13:07
Muito bom
Péssimo
by Ana(123) on 2018/08/22 19:36
Não há mais condições de usar a 99, serviço péssimo e aplicativo pior ainda. Você fica olhando no mapa o carro indo na direção contrária depois de minutos esperando - o motorista não quer cancelar e fica enrolando e desperdiçando seu tempo! Desde alguns meses estou sempre atrasada por culpa desse app! Vou fazer a empresa parar de usá-lo.
Muito bom.
by Gabi12348)2820 on 2018/08/18 19:08
Melhores preços com toda certeza.
Awful!
by Paulutcha on 2018/08/13 21:09
99 ia usually cheaper than other similar apps, but I’ve been having problems lately. Every time I need a car, the driver accepts the race and goes to the opposite way, which makes me cancel the trip (because I usually have an appointment and don’t want to be late) and use another app to get a car. If I keep having this kind of problems, I’ll uninstall the app.
Falha para conectar
by bahxbd on 2018/08/09 16:56
Simplesmente impossível de conseguir usar esse app, nunca conecta. Já instalei e desinstalei várias vezes e nada. Consegui, por um milagre, fazer uma única viagem. Lamentável.
Péssimo contato com o usuário
by Zappa19972010 on 2018/08/03 00:14
Fui usuário da 99 pop há muito tempo. Sempre utilizei o app normalmente quando, de repente, não conseguia mais acessar minha conta. Sempre aparecia que meu e-mail/número de telefone já haviam sido cadastrados, o que ocasionava algum tipo de erro. Ao entrar em contato com o SAC, me pediram diversas informações, demorando semanas para explicar o que estava ocorrendo, até que finalmente me disseram que eu havia sido banido (?) do serviço, sem sequer me explicarem qual parte dos termos de uso violei. Ao perguntar a respeito, simplesmente me enviaram mais uma resposta automática! Fiquei sinceramente desapontado, sempre me dei bem com os(as) motoristas e sempre tive o app como 1ª opção em relação a outros aplicativos como Uber e Cabify.
Horrível
by KauBackes on 2018/08/01 22:43
Minha corrida ficou mais cara que o taxímetro.
improvement
by Rai@com on 2018/08/01 16:35
would you like to free the paste copy option ?
Preço
by Antonio Belmont on 2018/08/01 12:36
O preço inicial não condiz com o final.
Eles não deixam claro o valor
by nicknsjejcunf on 2018/07/06 11:47
Peguei uma corrida q era pra ser de 29 reais e agora tá aparecendo pra mim q é mais de 40 reais! Estou indignado
Terrible experience / experiência terrível!
by TatianaP07 on 2018/06/24 08:20
I had a terrible experience with this app. I used it in Rio to go to Botafogo from Leblon (that’s a 15 minutes ride without traffic) and the driver managed to get us in Rio Comprido. The driver was completely lost and didn’t know how to follow the GPS. Rio de Janeiro is a very dangerous city and this happened night time. I felt totally unsafe passing through very dangerous neighborhoods for almost an hour. When I made a complaint at the app, I got absolutely zero support or solution. They simply gave me back the money that had exceeded from the predicted fee. Needless to say I immediately deleted the app afterward. ****************************************** Eu tive uma péssima experiência com o aplicativo quando utilizei aqui no Rio, para ir do Leblon para Botafogo (uma viagem de aproximadamente 15 minutos sem trânsito) e o motorista conseguiu nos levar até Rio Comprido. O motorista estava completamente perdido e não sabia seguir o GPS. Rio de Janeiro é uma cidade muito perigosa e isso aconteceu de noite. Eu me senti completamente insegura passando por bairros perigosos por quase uma hora. Quando fiz uma reclamação no aplicativo, não recebi nenhum apoio ou solução. Simplesmente estornaram o dinheiro que excedia a taxa/preço previsto para a viagem. Não preciso nem falar que apaguei o aplicativo imediatamente depois.
Metodo de cobrança
by souzalemos on 2018/06/18 16:05
Crítica construtiva. Deveria, na hora de fazer o pedir, colocar o custo exato da corrida. Quando solicitei me mostrou que seria 8 reais e centavos. No final custou quase 12 reais. Isso não é legal! Mas, mesmo assim, darei mais um voto de confiança.
What a shame, what a waste of time
by CaioBamberg on 2018/06/13 16:54
The new app couldn’t be worst! 99Taxi become a bad joke after the merge with Chinese holding.
Não baixem
by ivanoliveiras on 2018/05/30 13:33
O valor da corrida sempre é acima do valor mostrado no aplicativo, paguei 35% a mais do mostrado no aplicativo , não baixem . Depois dessa voltei para o Uber e para o cabify. 99 nunca mais
The best in Brazil
by cleitonsouza0 on 2018/05/28 19:51
Simple the best!
Opção alterar localização
by talessouza on 2018/05/28 19:36
Habilitar alterar minha localização, arrastando o ícone onde informa onde estou.
Taxistas escolhem corridas
by tspercel on 2018/05/23 22:07
Tive uma experiência muito ruim com Haroldo, placa FQW6040. RE aceitou minha corrida, depois não queria mas fazer o trecho (mas também não queria cancelar). Então ficou inventando que estava longe, preso no trânsito, mas eu via no mapa que ele estava a menos de 39 metros. Então escrevi para ele dizendo que ele estava mentindo e eu não iria cancelar a corrida. Somente então ele cancelou. Extremamente mau caráter. Deveria ser descredenciado. Tenho foto para provar. Aguardo retorno.
engana o usuário
by mjzinha on 2018/05/07 18:08
o preço que mostra antes da corrida não é o qe vai dar, na verdade da geralmente o dobro. e não, eles não devolvem se você reclama, na verdade eles nem respondem às reclamações. use outro app de taxi que não te engane.
Taxistas Cancelam Corrida
by Charles Schweitzer on 2018/05/03 14:40
Os taxistas ultimamente têm ignorado minhas corridas Corporativas de preço cheio. Invariavelmente tenho que cancelar 3/4 corridas até que alguém aceite.
Valores imprecisos
by Lulu9567 on 2018/05/02 21:52
O aplicativo no geral funciona bem, mas os valores estimas são muito imprecisos. A última mesma que fiz ele estimou 8 reais, mas acabou cobrando 13 reais no final da corrida. Ou seja, quase 70% mais alto que o que esperava. Nesse quesito o Uber é muito superior, por isso costumo dar preferencia para o App da Uber.
ficou um lixo
by rafael_housan on 2018/05/01 07:32
esse é um belo exemplo de uma “cagada” feita por uma empresa... o aplicativo anterior funcionava, o atual ficou um lixo! que tipo de gente ta desenvolvendo e testando esse app?? pedi por uma corrida, que pra minha surpresa demoraria 15 minutos pra chegar... tentei cancelar centenas de vezes... o pior, o aplicativo entrou em “loop” e conforme as corridas iam sendo cancelas pelos motoristas, o aplicativo solicitaca outra corrida automaticamente!!! que palhaçada... esse é o famoso tiro no pé! querem ser melhor que uber mas fizeram um trabalho porco no novo aplicativo!! Diretoria do Uber ta rindo a toa agora que o 99 se suicidou!
Péssimo app
by Juliano Neu on 2018/04/26 01:09
Após a venda o novo app simplesmente não funciona! Já abri chamados e nem retorno tive! Apagando esta tranqueira!!!!
Can’t join unless you are in your home country since a verification code is sent to your home phone!
by Glee26 on 2018/04/19 22:30
Why not have the option to send code to email??? Does no good if you discover this app while traveling outside your phone’s country code!
Críticas
by Psolano_neto on 2018/04/17 12:19
Não se pode mudar o trajeto no meio da corrida e está mais caro wue os concorrentes
Siempre existen diferencias de tarifa
by EduMK on 2018/03/29 11:32
Cada vez que uso la app tengo Algún tipo de disconformidad ya que siempre ocurre algo, o el taxi cambia la ruta o el monto real final es mucho mayor al estimado. Podría utilizar más el servicio si fueran más transparentes en sus tarifas.
LIXO
by Magnanelli on 2018/03/27 21:06
Novo app ficou PÉSSIMO.
Não baixem
by blentt on 2018/03/21 17:33
Aplicativo horroroso. Difícil conseguir corridas, os motoristas não finalizam as viagens e a interface é muito ruim. Não baixem!
Perfeito para ser roubado
by Pcsaito on 2018/03/14 21:34
O app costumava ser bom, mas na nova versão os motoristas conseguem iniciar e finalizar as corridas mesmo estando a quadras de distância de você. Você será cobrado integralmente neste caso e o suporte do app é horrível, cheio de erros, mensagens em chinês e no fim te faz preencher tudo num formulário burro que da erro para enviar. Se você gosta do seu dinheiro, não use!!
PIOROU!
by FabioGSi on 2018/03/13 07:51
Esta péssimo!!! Estão perdendo usuários!
O antigo era melhor
by Vi086 on 2018/03/09 11:37
Nao da pra mudar o destino no meio do caminho, n da pra chamar pelo ponto do mapa..tem q melhorar
Unable to pay with an American credit card
by Junior Barnes on 2018/03/08 14:06
This was a great app, but is now useless for Americans traveling in Brazil. The option to pay inside the app does not work with PayPal or American credit cards.
Novo aplicativo é uma merda!!!
by bleulezard on 2018/02/28 10:45
Novo aplicativo é uma merda!!!
A nova versão está péssima!
by criscrisgg on 2018/02/25 22:45
Essa nova versão que publicaram no início de 2018 está ruim demais. O GPS se confunde, só escuto motoristas reclamarem que também não acham endereços (taxi ou pop), não posso mais pedir taxi sem desconto (o que é fundamental quando estou com pressa), a plataforma vive enviando carros que estão longe demais, enfim, triste. Aguardando ansiosamente uma revisão e no meio tempo, usando outros aplicativos.
Gratidão
by andypalestra2017A on 2018/02/24 23:59
Muito bom me atendeu de forma excelente
Tarifas maiores
by Ranzoni on 2018/02/23 20:54
Boa tarde! As tarifas estão sendo finalizadas com valores maiores dos que a apare-se fadas no início do pedido no aplicativo. Não foi a primeira vez. Favor verificar Obrigada Nice
Latest version Ruined the app!!
by bahia420 on 2018/02/23 15:38
Latest version Ruined the app!! Not using it until they fix it!!!
Muito ruim
by Aliceabf on 2018/02/23 12:03
Com a atualização ficou horrível. Não dá mais para usar. Uma pena.
Péssima experiência.
by Luizearaujo on 2018/02/21 14:08
O aplicativo era muito bom ate a ultima atualização. Não consigo atualizar o destino, aplicativo lento, trava a todo momento. Voltando para o Uber
Péssimas mudanças
by JamilyPassarelli on 2018/02/18 12:32
O app caiu muito de qualidade desde que foi reformulado. Esta cada vez mais parecido com uber. Não da mais para escolher carro com motorista mulher, o que, para clientes mulheres, é de extrema importância; não da mais para escolher carro pet-friendly, o que, para clientes donos de pet também é de extrema importância; agora é obrigatório informar o destino da corrida para chamar um táxi, o que, na cidade do Rio de Janeiro, é um grande problema, visto que aqui é comum os motoristas escolherem corrida pelo destino dos clientes, que, diga-se de passagem, é PROIBIDO por lei. Nessas circunstâncias, vejo-me obrigada e migrar para outros aplicativos de táxi, infelizmente.
Wow
by Locoman234 on 2018/02/17 07:35
Show jow
Update made experience much worse
by sea@rio on 2018/02/15 10:32
I loved 99, it was reliable and convenient. The new version is much worse in locating a taxi, cancelling ( e.g. when the search takes too long) does not work. The new process for payments - although it seems to better avoid the problem of drivers not ending the ride - is awkward and sometimes takes a long time. I am going back to hailing taxis “by hand”.
Tomar no CU
by Mateus Viana. on 2018/02/14 14:41
PARA DE FAZER PROPAGANDA NO YOUTUBE CARALHO, DX EU VER MEUS VÍDEOS EM PAZ, VCS SÃO MT CHATO
A última versão é a pior versão do app!
by Priscilla Kurtz on 2018/02/14 12:22
1) Sumiu a opção que você deixava o taxista saber que você está transportando animais de estimação. Já sofri hostilidade demais com a nova versão. 2) Não respeita o endereço de partida, sempre pega a coordenada do celular. Pra que me solicitar o endereço de partida então? 3) O chat de menagem é lento e péssimo. É uma pena que o Easy Taxi consegue ser pior e diversos outros aplicativos de táxi que testei não funcionam.
Impossivel usar
by nnovaes on 2018/02/11 18:32
Ja reclamei em todos canais e nao funciona!
Ultimo update - retrocesso
by Ogro666 on 2018/02/09 19:13
Este ultimo update é um lixo, lento, nao encontra o endereço exato, nao identifica os pontos de encontro, não permite abrir uma corrida ja dentro do taxi, e por ai vai, houve um grande retrocesso em um app que funcionava muito bem! Uso o app diariamente e estou muito decepcionado.
Mapa piorou muito
by gloria_brandao on 2018/02/08 16:06
A atualização do aplicativo não está legal! Não conseguimos mais editar um ponto de referência, e ao inserir um ponto automaticamente, aparece em ruas distantes, ou quando perto, do outro lado da rua... Muito ruim!
Avaliação
by Dildera on 2018/02/08 10:35
Motoristas sempre muito longe, ao solicitarmos a viagem
Cadê os taxis?
by Marcos Froes on 2018/02/06 19:31
Péssimo. Vocé digita sua origem e aparece um mapa onde você tem que reposicionar sua localização Mas o pior: os taxis sumiram! Ao concluir a entrada se origem, destino e tipo de pagamento, o aplicativo busca os taxis (como na versão anterior), mas os taxis sumiram! E, sim, tem taxi na redondeza. Estou no centro de São Paulo, durante o dia, em dia útil. Como me arrependo de ter atualizado o app.
Ao invés de melhorar, pioraram
by seno68 on 2018/02/06 12:04
A última versão (6.2.2) ficou uma porcaria. 1) Meu histórico de corridas foi zerado; 2) Recuou-se a trabalhar com o cartão de crédito que já estava sendo usado; 3) Sumiu com a opção de gorjetas; 4) Perdeu a integração com o app VAH; Update 6/Fev: 5) Os descontos promocionais não estão funcionando.
Latest update is terrible
by RoyNas on 2018/02/05 19:06
- Can't change address during a ride - App keeps suggesting wrong addresses even though Im at a frequent address - route estimation and driver wait times are always erratic and inaccurate (sometimes the driver disappears from the map and we are left wondering....is he coming?) Crashes and hangs a LOT...
Horrível 😡😡😡😡
by rba6 on 2018/02/05 14:24
1) Não tem opção de siar da conta. 2) Não tem como colocar o endereço exato. 3) Está com bug, quando chamo o motorista ele aparece o tempo estimado portando esse tempo não diminui e do nada o aplicativo avisa que o motorista está aguardando fora.
Cadastro sumiu
by Tinttas on 2018/02/02 22:10
Com a atualização meu cadastro simplesmente desapareceu. Ao abrir o app ele pede para iniciar um cadastro e... surpresa! Informa que o e-mail já está em uso e não consigo mais usar. Péssimo.
Terrible MUITO RUIM
by Qwertyjlhvljhvljh on 2018/02/02 15:48
New version doesn’t allow payment in car with debit card. Nova versão não permite pagamento com catraca de débito
Lots of investment $ and poor software
by MTmovie on 2018/02/02 13:20
I don’t get it. You get millions in investment from Japanese and Chinese groups and your first real update is so bad. All my rides were lost, my favorite addresses disappeared and you no longer see which category cars are near you. This is a poor scheme to make us login, as if there were many cars around but in fact if you select top there will be little and some times none near you.
Horrível atualização!
by Ziza79 on 2018/02/02 12:19
Não uso mais! Easytaxi ganhou exclusividade agora! Chamei o táxi com desconto e ele não foi aplicado na minha corrida, o app não entra mais automático com o gps para o motorista, tendo eu que fazer o papel de gps, não apareceu forma me pagamento em cartão para o motorista... ou seja tá ruim demais!!
Ficou péssimo
by LittlePretty on 2018/02/01 11:27
O aplicativo atualizou sozinho. Sumiu com meu histórico de corridas, deletou meus endereços e não chama mais o táxi sem destino. Nem tem a opção de pagamento com crédito ou débito no táxi. Horrível
Worst update
by IMDBUser on 2018/02/01 10:40
Used to use the app every day, more than once. But after this last update the “debit” payment option has been removed. I am left with no other option than to move to its competitor, Easy Taxi (same discounts, but with debit option available). Bad bad move from 99. Lost a client, and suspect sill loose more.
The latest version of the app is the worse
by Vitorgrama on 2018/01/31 12:05
The latest version of the app is the worse. The discount codes disappear shortly after you register them or don't work at all even though they are still valid (I tested them in my friend's phone who still had the old version and they worked just fine). My saved addresses also disappeared, as well as my old rides. The customer service should be easily reached through the app, like in the Uber app, but instead you have to send an email to the company (and probably never hear back or don't have you problem solved/a refund).
Customer Support
by MikeMaz1969 on 2018/12/26 11:14
How do you get in touch with Customer Support for passengers? I have an issue with my payment options and contacting a CSR is impossible.
Terrible experience / experiência terrível!
by TatianaP07 on 2018/06/24 08:20
I had a terrible experience with this app. I used it in Rio to go to Botafogo from Leblon (that’s a 15 minutes ride without traffic) and the driver managed to get us in Rio Comprido. The driver was completely lost and didn’t know how to follow the GPS. Rio de Janeiro is a very dangerous city and this happened night time. I felt totally unsafe passing through very dangerous neighborhoods for almost an hour. When I made a complaint at the app, I got absolutely zero support or solution. They simply gave me back the money that had exceeded from the predicted fee. Needless to say I immediately deleted the app afterward. ****************************************** Eu tive uma péssima experiência com o aplicativo quando utilizei aqui no Rio, para ir do Leblon para Botafogo (uma viagem de aproximadamente 15 minutos sem trânsito) e o motorista conseguiu nos levar até Rio Comprido. O motorista estava completamente perdido e não sabia seguir o GPS. Rio de Janeiro é uma cidade muito perigosa e isso aconteceu de noite. Eu me senti completamente insegura passando por bairros perigosos por quase uma hora. Quando fiz uma reclamação no aplicativo, não recebi nenhum apoio ou solução. Simplesmente estornaram o dinheiro que excedia a taxa/preço previsto para a viagem. Não preciso nem falar que apaguei o aplicativo imediatamente depois.
Some issues but prices are great
by joshkim81 on 2018/09/19 01:23
The prices on 99 are always better than Uber. As far as using the app is concerned, it's been a decent experience. Cars arrive quickly and the app works as expected. There are a few issues that keep me from using it though. 1. I don't have a Brazilian debit card and my foreign credit card doesn't work, even though I successfully added it as a payment option. I can only pay with cash, which leads me to #2... 2. The cash option quotes a price that is never accurate. It is just an estimate and the driver turns on the meter which always ends up higher than you expect. Very very misleading. 3. You can't split rides with friends like in Uber. This seems like a basic function that should be there. If these things were addressed I would use this exclusively.
Lots of investment $ and poor software
by MTmovie on 2018/02/02 13:20
I don’t get it. You get millions in investment from Japanese and Chinese groups and your first real update is so bad. All my rides were lost, my favorite addresses disappeared and you no longer see which category cars are near you. This is a poor scheme to make us login, as if there were many cars around but in fact if you select top there will be little and some times none near you.
Worst of the apps in Brasil
by ZF82 on 2017/12/27 14:28
Time and price estimates are always much less than they turn out to be. Drivers are rude and very hard to communicate with should you need to call them. Lots of taxis cancel on me. Just not a good nor consistent experience, particularly with their fake branding all about love - I don't see that from the drivers at all. Cabify is far better on that note.
Very disappointed with 99 service (Muito desapontado com o serviço do 99)
by MJúnior on 2018/11/05 23:04
I tried 99 as an alternative to Uber. But to my overall disappointment, several rides I had to cancel after I noticed 99 drivers never moved after I requested their service. And one of the few rides I manage to find a driver, he explained that he was waiting for me to cancel my request - that’s why it took so long for him to pick me up. I do not recommend this device even to the ones I’m not fond of. (Eu tenteio 99 como uma alternativa ao Uber. Mas para meu desapontamento geral, várias corridas eu cancelei depois que notei que o motorista não movia o carro para me pegar após aceitar a corrida. E numa das poucas vezes que consegui uma corrida, o motorista me explicou que a demora dele foi porque ele estava esperando que eu cancelasse a corrida. Não recomento este serviço nem para aqueles que não são meus afetos.)
Update made experience much worse
by sea@rio on 2018/02/15 10:32
I loved 99, it was reliable and convenient. The new version is much worse in locating a taxi, cancelling ( e.g. when the search takes too long) does not work. The new process for payments - although it seems to better avoid the problem of drivers not ending the ride - is awkward and sometimes takes a long time. I am going back to hailing taxis “by hand”.
Terrible!
by Tom from Rio de Janeiro on 2018/01/31 03:18
Just like uber, in this new update, you have to insert your destination before a trip! It feels like a prison. You can’t get a taxi without knowing for sure where you are going! What if you want to go on a sightseeing trip around the city? What if you want to go to a sushi place and your girlfriend wants to eat italian and you drive by a frech restaurant and want to stop? Terrible update! Will never use the app again!!!
Awful!
by Paulutcha on 2018/08/13 21:09
99 ia usually cheaper than other similar apps, but I’ve been having problems lately. Every time I need a car, the driver accepts the race and goes to the opposite way, which makes me cancel the trip (because I usually have an appointment and don’t want to be late) and use another app to get a car. If I keep having this kind of problems, I’ll uninstall the app.
Great app much better than Uber
by Luizeduardocp on 2018/11/03 08:51
I’ve been enjoying so much to use 99 taxi! It’s easy, fast and cheaper than Uber. Uber never more!
Worst among mobility apps
by Blarreta on 2017/11/11 13:23
I used the app a lot although it is by far the worst among its competitors. It is slower the the others, waiting time is the highest and there arr lots of bugs. Recently I needed to talk to the support for the first time and the service was terrible. The experience was way better when I needed it with the other apps. I will not use it anymore.
Excellent app. Great service
by Abubere on 2017/10/17 02:13
Best cars and excellent drivers so far. Bravo. Keep it up
Worst update
by IMDBUser on 2018/02/01 10:40
Used to use the app every day, more than once. But after this last update the “debit” payment option has been removed. I am left with no other option than to move to its competitor, Easy Taxi (same discounts, but with debit option available). Bad bad move from 99. Lost a client, and suspect sill loose more.
New version is terrible!!!
by FroggyKermit on 2018/01/31 22:10
What have the done! This used to be such a simple, easy-to-use app. They have now tried to replicate the Uber interface, inserted more steps, and made it overly complex. You have to now pinpoint your exact location on the map and the addresses it generates are wrong. Bring back the old interface please!!!!
Latest update is terrible
by RoyNas on 2018/02/05 19:06
- Can't change address during a ride - App keeps suggesting wrong addresses even though Im at a frequent address - route estimation and driver wait times are always erratic and inaccurate (sometimes the driver disappears from the map and we are left wondering....is he coming?) Crashes and hangs a LOT...
Unreliable
by Cmaballer02 on 2017/11/17 10:57
Cars cancel with no repercussion. Prices listed when booking are usually 30-40% lower than actual price paid (you pay way more than what’s quoted). Often searches for several minutes then finally responds saying no cars are available. Uber and Cabify are way better.
Terrible support
by h.trindade on 2018/10/20 15:55
In a failed attempt to automate their support system, they many times send automatic replies that don't solve the complaint. Because the rides are very often mischarged, I would not recommend the app, because it’ll be a hassle trying to get your money back. Uber is better
Can’t even register on app
by Hk81053 on 2018/10/03 12:39
I’ve been trying to set up this app for the past few days. Every time I request the verification number, it never gets sent. I have a USA number that starts with +1. Hope they fix this very soon.
App total out of date
by frequent traver on 2019/02/20 14:02
I paid double my ride estimate by the app. The app was offering me a voucher and then said it was not applicable. Totally incorrect selling something you are not offering and having the client paying for it! Use Cabify or Uber, never 99.
Aeroporto
by chris paquelet on 2017/12/11 15:11
Parabéns pela equipe que fica no saguão do embarque Galeão. Jovens super educados, simpáticos e eficientes!!!! Parabéns
Unable to pay with an American credit card
by Junior Barnes on 2018/03/08 14:06
This was a great app, but is now useless for Americans traveling in Brazil. The option to pay inside the app does not work with PayPal or American credit cards.
Embarrassing sound when ride is accepted
by André Missaglia on 2018/10/27 10:18
In new version, when your driver accepts your ride, the app makes an annoying and embarrassing "felling down cash". You can not disable!
Charged for ride I didn’t take
by ChristoJB on 2018/10/03 07:39
Be careful. Support is not good. Have tried to get refunded for a ride I never took—the app showed I was “on my way” but I was never picked up. I contacted the driver and no response. They stole R$50. This should NEVER happen!!!
Worst app and worst annoying repetitive intrusive ads
by Veiga, MD on 2018/09/25 02:06
Worst app and worst annoying repetitive intrusive ads. Propaganda is everywhere and sadly the service is unforgivingly bad.
Latest version Ruined the app!!
by bahia420 on 2018/02/23 15:38
Latest version Ruined the app!! Not using it until they fix it!!!
What a shame, what a waste of time
by CaioBamberg on 2018/06/13 16:54
The new app couldn’t be worst! 99Taxi become a bad joke after the merge with Chinese holding.
Ok
by Marcoftm on 2017/11/28 10:30
Waiting times are always mistaken
Best App @ SP
by tpenido on 2017/12/16 16:37
It was by fara the best app, now the UX has gone sour, constant crashes and bad customer service
The best in Brazil
by cleitonsouza0 on 2018/05/28 19:51
Simple the best!
improvement
by Rai@com on 2018/08/01 16:35
would you like to free the paste copy option ?
Canceled same ride 6 times
by vanillakiss on 2018/12/07 23:47
Rides canceled 6 times. I had to walk. Cancelaram 6 vezes a mesma corrida. Tivemos que andar.
Wow
by Locoman234 on 2018/02/17 07:35
Show jow
Terrible MUITO RUIM
by Qwertyjlhvljhvljh on 2018/02/02 15:48
New version doesn’t allow payment in car with debit card. Nova versão não permite pagamento com catraca de débito
Tarifa
by ms+m on 2017/10/31 13:32
Qdo solicito o carro o preço é muito menor q a tarifa final
Daily User São Paulo
by TSeener on 2015/11/24 11:33
For an Expat living in São Paulo, there are few apps that I would say that I use daily. 99 taxi is an app that I can say that I utilize every day. It makes life much easier. There is a reliability and convenience that comes from this app and the cabs that subscribe to the service. In the last 2 years, having used it everyday, I have had one single problem with one driver claiming to have picked me up and cancelling the ride and it only cost me a little bit of frustration that day (it was raining that day, so very congested traffic). Commuting in São Paulo can be very frustrating, but this app give the non-native a fantastic chance to safely get around this magnificent city for work or exploration. Without this app, it would actually force me to walk to one of the nearest taxi stands to see if there is a cab available, and it turns in to a bit of an Easter egg hunt for a taxi. That lack of reliability causes stress, as I'm always worried about being on time or early. A thank you goes to the developers and the business machine that allow me an easy way to get to work everyday!
99Taxi is the best app for travel in São Paulo
by willie t. on 2015/11/10 14:20
This app is perfect for calling and paying for, reliable taxi cab service. I receive much of the similar information that competing ride-share service apps provide (name/photo of driver, car description/lic. No, live tracking of vehicle, etc.) and I can also choose any mode of payment, allowing me to travel without having cash. I even receive an invoice immediately leaving any taxi, with the total cost, ride information, and even a map of my fare from start to finish. The service allows me to rate drivers, contact drivers (for lots items, for instance), and is very responsive if an issue is reported. The staff administering the app are extremely professional, and any issue or concern has an immediately response. I use this app quite frequently, and I would strongly recommend this app to anyone where 99Taxi provides service.
Could you put this in the app?
by Luanna Riecken on 2014/06/09 16:12
I love 99taxis app, but is it possible to put more conversation options? I understand you might not want to put a write-your-own-message tool for several reasons, but at least create more options perhaps? Just things that happen sometimes and I can't alert the driver without calling or making him call which I can't do because I never have cellphone credits and don't want to spend his. Please consider it nonetheless. It would be great for me and many people I know. All my friends promptly agreed with me when I said this, and I think many other people would as well. Thank you for the app anyways, it always gets me out of a pickle when I need it!
Efficient and great app!!
by Lycheepooh on 2015/11/30 23:51
Visited São Paulo and Rio de Janeiro, and downloaded 99Taxi for our trip. The app was very easy to use and had more options than uber or lyft, like being able to choose payment options and all the built in discounts like first ride free! Also, I forgot my phone in the taxi, and the driver brought it back because 99Taxi customer service was able to contact him right away. Such a lifesaver!!
Very useful and reliable, I recommend it
by VGSilva on 2015/12/01 01:39
I've been using this app for a couple of months and find it very good. Actually I increased the number of taxi rides due to its convenience and simplicity to use, and also because I am always sure I'll have a taxi at the door with it.
Good but needs improvement
by Miami Realtor on 2016/01/03 13:18
Very useful, works well, but here are a few suggestions. *GPS locating is way off when not signed in to a wifi location. Frequently need to set location manually. Sometimes it is off by a couple of blocks. *need to be able to store favorite locations. If there is one, I haven't figured it out. Keep up the good work, but try to get these improvements done!
It doesn't work very well in Florianópolis
by Gartz7 on 2015/12/03 14:45
My first ride should be free, but the driver asked me for a password, them charged me using my credit card because he told this app wasn't working. After that the app tried to double charge me, I cancelled but my free ride was gone anyway. Smartass driver poor software support. Many times it shows no drivers available. And others the driver go away after accepting the ride. It doesn't work very well in Florianopolis. I miss Uber or Lyft here, they're so much better.
Absolutely fantastic!
by Storm.Guard on 2016/08/08 20:17
I love this app! No more waiting on the streets trying to wave down a taxi or calling for one on a phone and waiting for 15 to 30 mins for it to arrive. My taxi arrives within 2-10 mins depending on the time of day and the location that I'm at. Best of all, I don't need to carry cash ... It deducts the fare direct from my credit card. The taxis are always clean and comfortable!
previous edition was better
by jayellehudson on 2014/02/20 18:57
So this was my favorite app !! It was amazing. However with the new update, my street name has changed, (half of it it has been replaced with another name, and the part that is correct is spelled wrong). When I try to add the address manually it tells me that it's invalid... I'm so unhappy. Also the position of the address on the map is incorrect. I like the new design, but I can't use this app with the wrong street name. Previous edition was so much better :(
Awesome app
by Mila_Br on 2015/10/09 11:53
Very helpful app! Really recommend. Very easy and quick to handle. Don't take so long waiting for a taxi anymore. Also this app helps a lot the taxi driver that don't need to take so long driving a empty car. Good and helpful for both sides! Thumbs up!
Good but need improvements
by Mariobrz on 2015/03/08 22:08
I love this app. But it's really bad for the driver to get in your destination. Not sure if the map has issues on the driver's side but VERY often it happens that the driver is super close to you and all of sudden they go very far and takes a long time to get where you are. I really dislike that and doesn't happen much with other apps.
Like it!
by RLIN1981 on 2014/10/05 19:19
Very good app, I've tried EasyTaxi and Taxija and 99 is the better. No problems paying with paypal or calling the cabs. I only wonder if they could include the possibility to choose premium cars that offers more comfort, even if we could pay more.
Like it!
by RLIN1981 on 2014/10/05 19:19
Very good app, I've tried EasyTaxi and Taxija and 99 is the better. No problems paying with paypal or calling the cabs. I only wonder if they could include the possibility to choose premium cars that offers more comfort, even if we could pay more.
Like it!
by RLIN1981 on 2014/10/05 19:19
Very good app, I've tried EasyTaxi and Taxija and 99 is the better. No problems paying with paypal or calling the cabs. I only wonder if they could include the possibility to choose premium cars that offers more comfort, even if we could pay more.