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App name
Amazon prime video
Description
Watch movies and TV shows recommended for you, including Amazon Originals like Hunters, The Boys, The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and the kids series Tumble Leaf. App features: • Download videos to watch offline — anywhere, anytime. • Rent or buy thousands of titles, including new release movies, popular TV shows, and more (not available in all countries/regions). • Cast from your phone or tablet to the big screen with Chromecast and Fire TV. • With X-Ray, view IMDb information about the actors, songs, and trivia for videos as you watch. • Watch on your Apple TV directly by downloading the separate tvOS app (requires Apple TV 3rd generation or later) If you subscribe to prime video via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period. Your account will be charged for renewal within 24 hours before the end of each membership period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes. See https://primevideo.com/ww-av-legal-home for the Privacy Policy and other terms applicable to your use of prime video.
Great
by poqal15 on 2021/01/14 15:51
I enjoyed
Great movies
by editor extroidinary on 2021/01/14 14:55
Love the choice of movies. Worth joining!
MAKE THE DUKES OF HAZZARD FREE TO WATCH AGAIN
by johndeere4730 on 2021/01/14 07:53
How DARE YOU MAKE THE DUKES OF HAZZARD COST MONEY YOU DISGRACEFUL OF CRAP, MAKE IT FREE TO WATCH AGAIN!!!!!!
Prime video
by LoboCafe on 2021/01/14 04:24
Good stuff not bad
Not too many QUALITY movies
by Mary's Child on 2021/01/14 02:20
I want to see more quality movies displayed in Prime.
Amazon is a horrible company
by Jay2179 on 2021/01/14 00:29
Horrible service, and horrible company that kicks conservatives off it’s hosting servers. These people have got to be taught a free speed lesson. We’ve already started our small part by not using them moving forward! Prime?? Every good movie we want to watch Amazon still charges us to rent!
Terrible service!
by MadMoeMan2012 on 2021/01/14 00:17
This company does not support free speech and censors their political adversaries! I will not be using their services any more.
The best tv app
by Ari.Elle on 2021/01/13 23:56
I’m obsessed with the shows on here especially The Expanse
Streaming
by phgmen on 2021/01/13 21:23
I enjoy watching Prime Video while at work. There is little to none buffering.
No new content
by umaparepalli on 2021/01/13 14:08
Stale content, nothing new.
Better that Comcast. Better player than Netflix.
by Rich Rein on 2021/01/13 07:18
No commercials! No unauthorized playing of the next episode or any content! Player does not require tapping just to access play/pause button! Downloads can stay for a year, not a few weeks. Only intentional viewing.
App launches straight into ads
by Motsumi on 2021/01/13 07:08
What are you thinking Amazon? You don’t throw your users straight into ads upon app launch!! You don’t even need to push ads to your users. If they are in the app, you are promoting videos to them already. Plus, I pay for this service. You don’t get to advertise to me like it’s a freemium service. Fix this or screw you, I won’t be paying for this service much longer.
Prime Video
by Aggie 82 on 2021/01/13 04:13
It is generally good but the one complaint is that after you pay a Prime membership fee, quite often there are additional charges for shows.
Parler
by Tika300 on 2021/01/13 03:17
Freedom of speech!
Parler
by Polosiskank on 2021/01/13 02:59
Was a great app, until Amazon decided to play politics. Goodbye Amazon, hello Walmart
How to Lose 70+ Million Customers
by Therealjdawg on 2021/01/13 01:36
Trump Forever! Stop the steal! You will not silence us no matter how hard you try.
disappointing
by Umario Diallo on 2021/01/13 00:57
everything needs to be purchased or rented. what’s the point of paying membership if you have to pay for everything separately
Mexico
by expat56!! on 2021/01/13 00:33
So frustrating to pay for prime and then not be able to watch many of my usual content while in Mexico
Big tech censorship
by 87farmkid on 2021/01/13 00:16
Any company that promote socialism will not take any of my business.
App only
by CrzydgldyFAR on 2021/01/12 23:22
This review is just for the prime video app for iPad, not the prime service itself. I’m a longtime prime member and have been generally satisfied with the service itself, but the app is terrible. It’s ridiculously slow and constantly pausing to buffer. It takes several minutes for a video to load and if you pause it and your screen shuts off it closes the video and you have to wait for it to load again. Update: After the last update it’s even worse. Over half of my watch times is using my iPad and the utter uselessness of this app is going to make me seriously consider cancellation of my prime membership after a decade of service. There is no excuse for such terrible app quality.
Big media owns you
by mr.Johnd on 2021/01/12 22:11
No freedom of speech
Amazon is terrible
by Dhksa gfda on 2021/01/12 19:50
This company is terrible from the ground up. Terrible customer service. Terrible shipping. Terrible return policy. Terrible streaming. No diversity in their selection of programming. This entire company should be shut down.
Coyote
by best vb on 2021/01/12 17:43
Far too many90 sec commercials in one show
What’s the deal?
by Oldy Goldy on 2021/01/12 17:00
I have enjoyed prime video, but lately the selection of some movies that I want to watch are labeled “free with ads”. In the first place, they are not free. I pay a membership fee annually (and the annual fee is raised occasionally). Secondly, if I wanted to see ads, I would watch TV. I’m not too happy about ads in the movies. 😒
not intuitive but good content
by ITSMYFAULTNOTYOURS on 2021/01/12 15:54
not really that easy to use and confusing at times. other streaming apps are more intuitive and the content is okay. some of the originals are bangers tho. so all in all three stars
Storage hog!
by cdp3 on 2021/01/12 15:30
Just a typical streaming app, BUT, 52 items on my watch list took up 518 MB of data storage on my iPad! And no, there are no downloads. The HBO Max and Showtime Anytime apps store very little data. No help on the Amazon site and their forum is a joke. Tediously removed all but one item from the watch list. That failed to reduce storage- as did deleting (not just off-loading) then reinstalling the app. Solution was to permanently delete the app and use Safari for streaming. Alas, Amazon will likely hog Safari's cache when I use that instead of their storage hogging app. Also, based on the ultra frequent updates for ill defined "bug fixes", methinks users are the beta testers.
Canter Bills Ghost with Patrick Steward
by Patricia Paulette on 2021/01/12 14:13
What a wonderful soulful movie . I have to say this is my all time absolute favorite ❤️
Censoring Americans
by TxMom8706 on 2021/01/12 13:37
This company believes in censoring Americans if the truth is spoken. Patriots, fight back & take your money elsewhere! I’ve canceled Amazon.
Full season?
by RoryLaneC on 2021/01/12 06:51
I wish I could watch all season 10 of the walking dead..
Silence
by run eat pray live on 2021/01/12 05:37
Silencing the people and we will leave on company’s like yours in droves
Censorship OVERREACH Not w/my money
by Obbibobber on 2021/01/12 04:42
Not big enough? Need to rule the world? I don’t need you, bye! February supposed to renew..nope. Greedy, disgusting monopolies. Just physically move to China, commies!
The gag orders!
by GSXR4EVER on 2021/01/12 04:08
Now that amzn has gone down the dark roads of politics ..shutting down speech ..it’s time for its day of wrecking! To bow to corp interests and politicians ..instead of standing up to them ..I’m canceling my membership that I have had for 10yrs! Your time is coming!!!
Garbage
by Blastxng on 2021/01/12 03:08
Doesn’t load well half the time.. Video is horrible looking on the iPad and has too much jitter. Application crashes at least every other time when using it.. uninstalling.
So disappointed
by cricket15505 on 2021/01/12 02:49
I am rating a one for several reasons first and foremost they shut down my Parler app secondly I was paying $100 a year then last year they went up to $120 now this year they went up another $8 on top of deleting my Parler account, they have,as of today added commercials to programs that have never had commercials before( absolutely NOT happy) You do realize that I can go to other sites and not have to pay for commercials at a WAY cheaper price!?(namely Hulu) Having been born in 1964, Amazon is a luxury, NOT a necessity! Thank you for listening, I know that you probably don’t really care but as faithful supporter for I can’t tell you how many years because it has been many, I am very disappointed. I am currently looking for an alternative and will be leaving as soon as possible.
Censorship
by Buulllssshhhiitt on 2021/01/12 02:22
I have spent THOUSANDS on Amazon and that’s DONE!!! How DARE YOU!!!
Brightness little low
by uber driver pro on 2021/01/12 01:55
No matter what
Good platform - limited selection
by tree trimming 2018 on 2021/01/12 01:18
I think the Amazon platform is very good in terms of quality and limited buffering issues, but the selection is somewhat small for TV and movies. Particularly for programs in other languages like Spanish.
Amazon is not the Thought Police
by Melifluent on 2021/01/12 01:15
We love Amazon Prime. I’ve been a member at Amazon since the early days. However we are horrified that Amazon believes it should silence voices with whom it disagrees. We will not support companies who act as you are. Reverse your censorship position on Parler which is not some radicalized site as the media has misrepresented and we will resume business with you. Try to control the voices of the American people and we will not use your services any longer from video to purchasing to Whole Foods. We are waiting for your response.
Horrible
by jmc181818 on 2021/01/12 01:11
Want to give Zero stars for a zero company!! You should be ashamed of yourselves.
Dc Movies
by juvdk on 2021/01/12 00:47
I joined HBO Max because DC Comics is switching over but they only have 2 live action movies. I cancelled my DC universe for this.....
I will not support or pay to use any kind of company Amazon who is involved in politics
by iufuuli on 2021/01/11 22:03
🇺🇸🤐😢
Cencorship
by allenrk on 2021/01/11 22:01
Censorship
Deleted app
by kolty50 on 2021/01/11 21:39
Deleted app do to Amazon promoting ridiculous censorship. Do not recommend
Taking business elsewhere bc Amazon political moves
by Amberbamber8181 on 2021/01/11 20:06
Longtime user taking money elsewhere!
Normally wouldn’t leave this low
by Tattooedarrowheart on 2021/01/11 16:37
This wouldn’t be a one star if the app didn’t constantly say I had no internet connection. I haven’t been able to watch anything on the app since I love gotten my prime account. Completely useless and will not pay for another month of prime. I’m so annoyed expecting to be able to watch all the movies and shows you provide yet I’ve re downloaded this app and deleted it to see if that changed anything and now I can’t even log in. Beyond disappointed. Amazon has gone downhill quickly since the holiday hit.
Jeff Bezos, You call yourself an American? I cancel you!
by Cow:=) on 2021/01/11 16:36
What you are doing to Parler, you are doing to We The People. Stopping our first amendment rights is absolutely despicable. I cancel YOU Jeff Bezos.
Communist company.
by RLane420 on 2021/01/11 16:31
Crap app.
Takes away free speech
by Guido1977 on 2021/01/11 15:29
Deleted it as it takes away free speech!
Keep the Expanse
by cbribri89 on 2021/01/11 14:19
Best show on Prime
Conspired with big tech to silence dissent
by Lizzie reviews on 2021/01/11 12:53
Fascism on full display.
Oh my Gosh!
by Saver 1 on 2021/01/11 12:24
Worse streaming app on the market Hard to maneuver around Buffering consistently and THEN the video just STOPS!!!! For a company like AMAZON you would think they would have technology down!
Time to Move On
by CodieJoe on 2021/01/11 07:21
Amazon is operated and overrun with leftists that believe their hate speech, attacks, and threats are allowed but conservatives have no voice. You can have your liberal think tank to yourselves I’m moving on. I know my actions won’t take the entire company down but at least I stand on principles- much like this country used to have.
Prime Video
by MRhoden on 2021/01/11 03:10
Absolutely great shows and content. I enjoy always being able to watch fresh new episodes/shows daily. Thank you Amazon.
THE BEST APP EVER
by chop818 on 2021/01/11 02:59
THIS IS MY GO TO TV SOURCE LOVE PRIME
Never glitches
by katymikemo on 2021/01/11 02:55
Super good for watching show. (They have a lot) It also never loses audio of has no video, this is a good app.🤗
Downton Abbey
by JerrySan7 on 2021/01/11 01:36
Most wonderful !!!
Communist
by JeffBezohasalittlepenis on 2021/01/11 01:29
This is a communist company. They are an enemy of the constitution. Do Not Use this Trash. Buy local, buy from small businesses.
Before I delete everything Amazon
by Reasonable ad on 2021/01/11 00:43
Can’t support censorship so I’m deleting this app and all amazon related accounts. My iPhone is next thing I’m getting rid of. Of course this review will be blocked/censored.
Problemas con reproducción
by santiago amazon on 2021/01/10 20:03
Hola, cordial saludo... soy usuario de Prime. Desde hace tiempo vengo con un problema, el cual no se reproducen ni el capítulo 3, ni el capítulo 9 de la temporada 9, de la serie, american horror story. Por favor, corregir aquello. Muchísimas gracias por su atención. Quedo atento a su respuesta.
Decent but highly flawed app
by MacRules on 2021/01/10 19:49
Basic functionality like watching a movie works but this app is horrible at keeping track of what you watched and were you left off. 👎🏽
Censorship
by Ivan and Sarah on 2021/01/10 19:29
Amazon Video, all BT with anything they offer to the public will be effected with their planned targeting of free speech platforms. Keep hosting Parler and other conservative journalists/commentators, or losers all!
All
by yas this good on 2021/01/10 19:25
Need more newer movies to choose from
Why
by snyd55 on 2021/01/10 18:17
You deleted kindly keyin why is that
Boycott
by Semicfineart on 2021/01/10 17:41
Amazon is removing social media platforms from it’s servers that it disagrees with politically. 1984 is here folks. Boycott!
Censorship
by JacobJL1 on 2021/01/10 16:34
Very unhappy witty Amazon taking part in this cherade. Amazon in route to being a part of removing an ap platform that represents a large portion of its clientele is extremely unintelligent. I have ended my Amazon prime membership. You are disgusting Amazon. What the left is doing is reminiscent of how Hitler started in so silencing those who think differently. You should be ASHAMED OF YOURSELF! Get it right and stop before you even think to start. Show us you are not the scum you are making yourself.
Awesome!
by rskmgr 102 on 2021/01/10 16:15
Great variety of films and television programs. I recommend it it to friends and family all the time.
Amazon is fascist
by Joe_Bob23 on 2021/01/10 15:43
The thought of a company made rich in this country would participate in censorship is disgusting
Not worth spit
by Msteresa1987 on 2021/01/10 15:18
Amazon is going down the tubes. You’re all part of the problem in the world today. Trying to attack Parler that promotes freedom of speech.
Amazon latest decision
by Jronn65 on 2021/01/10 13:05
So, in stead of just keeping your mouth shut, you decided to put yourself in the middle of fake news and sensoring of our president!!! If you remove Parler, you’ll be removed too.
Done with Amazon
by cwjeeper on 2021/01/10 10:01
Should have left Parler alone. Done.
Communist app
by patriot against tyranny on 2021/01/10 07:40
Cancel this communist platform until they cease their assault on our 1st amendment rights!
Functionality
by teinnytwin2 on 2021/01/10 06:26
This app needs a way to display what your watching not watched. Please update the app to be more user friendly
Commies
by Doodoobuttdb on 2021/01/10 06:22
Commies
Facist outlet
by Ns19789743 on 2021/01/10 06:01
Over a million conservative voices removed from Twitter yesterday. Today Amazon announced they will not host Parlor. That should scare every American, regardless of your political affiliation. We should be able to voice our views and debate. No longer is that the case. Big tech has proven to be more powerful than the US government. So this week it’s social media. What’s next? That should frighten and unite ALL Americans, left and right. They are using you, liberals, while they take control. They already control our money. Now they are controlling our speech. Step back and think. Logically, what do you think will come next??
Censorship
by MAGA7654321 on 2021/01/10 05:55
Amazon is about to lose millions of customers for censoring Parler. You should be ashamed of yourselves!
Communist company
by drovbkohb jskdp psrkjbar on 2021/01/10 05:06
Amazon is a commie company that takes away freedom of speech (Parler). Will no longer get my business
Mostly third rate movies
by nova-bomb on 2021/01/10 04:57
Mostly third rate movies and TV shows. Ratings are not accurate subtract two stars from every rating. .
Goodbye to you and all your Censorship!!
by Jshadoan1 on 2021/01/10 04:45
Deleted your app and will not be back! Long live Parler!!!!!!!!!!!!!!!!!!!!!!
Far too many crashes
by PDX Kev on 2021/01/10 04:07
This app really isn’t usable because it crashes so much. Please fix.
Censorship not ok
by Lilly220! on 2021/01/10 03:49
Threatening to remove Parler from your server. Being bullied is NOT OK. I will NO LONGER SUPPORT YOU
Communist
by Jsnatch6969 on 2021/01/10 03:28
They along with all other big tech are attempting to silence conservatives. Tonight they have now all removed Parler from their platforms. I would urge everyone to buy local or anywhere but Amazon. If I could give them 0 stars I would. Delete all your prime accounts. We need to start a revolution.
Meh
by Sashortt on 2021/01/10 03:26
Boycotting Amazon and canceled my subscription to Prime. It wasn’t that great, nothing good to see unless you pay extra and censorship is just wrong so they just gave me a good reason to keep my money. Buh bye!
Dump for censorship
by bigsoldier15 on 2021/01/10 03:12
We are free in America.
Lost customer
by RLMG2020 on 2021/01/10 03:12
I have cancelled my membership and deleted your app from my phone. I will no longer buy anything on your platform. I 100% disagree with you dropping Parler. You have no reason to do it. All of your reasons are lies and I will jot support you. GOODBYE!!!
Amazon got to big
by Riverman47 on 2021/01/10 03:04
I’m not supporting these commies
Done
by Barbara JH on 2021/01/10 02:37
Lived without you most my life... will live without you the rest! Traitors.
Great
by Vučko 84 on 2021/01/10 02:05
I make this 10 hard because my daughter loves to watch those shows
THE ADS ARE TOO LOUD
by Compwi on 2021/01/10 01:33
The ads volume is 2x the movie volume. Thanks the the headache. We quit the movie after 5min of content and had to watch 3 ads
To many ads
by user00237 on 2021/01/09 23:27
This app has a lot of options including buy and rent but the amount of ads it gives you is almost not worth it. The ads go from 30 seconds to 80 second ads, sometimes 100 second ads every 10 or 15 minutes throughout your movie or show
F Jeff
by bngl tiger on 2021/01/09 23:17
Eff him, the crony capitalist
Doesn’t work on iPhone 11
by missinghendrix on 2021/01/09 22:43
The authorization Button is hidden under the key pad, after entering a authorization pin. So it doesn’t work on an iPhone.
Totally excellent “Unforgotten” !!
by Jackielenon on 2021/01/09 22:11
This series goes to the top of my Best list. Each season is its own story. Each is written and presented so well. Nicola Walker has become my favorite actress. The characters are beautifully honest and humane. I could watch the show again.
Don’t download
by Not making music on 2021/01/09 20:46
I’ve had the Amazon prime video app for a while now, it won’t even pull up pictures or descriptions of what’s on just gray squares until you click on it. I think they’re a big enough company to go ahead and fix that but they won’t so... delete
Movies
by littlerosehaley on 2021/01/09 20:41
Excellent movies Great preview
So good
by Jediboi537 on 2021/01/09 19:49
So good
Could be better
by August366 on 2021/01/09 18:09
Hey Bezos, I don’t pay $14 a month to now open up your app to ads. That’s a scummy new function. Also, would it kill you to add some actually decent quality movies on here? Don’t know why I bother paying for it.
Prime is Fine
by Salemnj on 2021/01/09 17:32
Like the present there’s no time To hook up Amazon Prime. What makes it more than nice is the reasonable price. Stay that way Amazon.
Prime Video is the best!
by Bakker10 on 2021/01/09 12:19
I watch Ptime Vtdeos way more than Netflix! I enjoy their variety of shows and movies much more, and it’s very user friendly. I would highly recommend it to anyone.
A lot
by wkc3309 on 2021/01/09 06:44
There are a lot of movies and shows on here with Prime. App is easy to use also.
Great app one suggestion
by Urtinyfriend on 2020/03/19 01:22
First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device.
Its just ok. Too hard to browse. Too cluttered with ads on screen.
by Golight Girl on 2020/09/15 17:11
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.
Inconsistent - poor communication
by Its not worth it xoxoxo on 2020/11/17 17:10
I’ve generally had good experiences with the Whole Foods grocery delivery but recently had a bad one. I ordered food almost 24 hours in advance of when it was expected to be delivered. By 10pm when it hadn’t arrived (it was scheduled to be delivered between 7 and 9pm) I reached out to customer service who told me the order would t be delivered because all the items were unavailable. They directed me to a Whole Foods phone number that directed me back to Prime service. When I finally got someone on the phone they told me my order wouldn’t be coming that night but would come the next day. If I hadn’t contacted customer service there would have been no notification that my order wasn’t coming. If I had known earlier I could have gone to the store in person before it closed. Instead I was without food. I had received texts throughout the day updating me on my order indicating a shopper was filling it. The online order status marked it as “delayed but in its way”. I was woken at 1am by a text saying my order had been cancelled with no explanation.
Good enough but not great!
by RDWharley on 2020/11/16 14:16
I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
Good, but flawed
by Monka83 on 2020/01/15 23:25
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!
good selection but poor app experience
by It needs tweeks on 2019/04/11 11:45
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
Prime Video is for movie lovers, WHY???
by read_this_alice on 2020/03/03 00:55
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
LOVE PRIME VIDEO!
by Whatev13 on 2018/06/07 18:54
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
Options & Devices
by Artistparachrist on 2019/01/13 02:18
I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.
Kinda useless
by no_nicknamebyme on 2021/01/07 02:13
Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level
Too much greed
by nicknamesnottakenjustwanttostp on 2020/02/26 13:37
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.
Takes too long to switch devices
by MusicChick94 on 2020/12/30 06:14
I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.
Was a fan,.. Still am just less now.
by Darkwolvez on 2019/09/24 06:02
Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.
Prime video sync flaw
by nckname1234 on 2020/11/22 02:26
Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.
Can’t perform it’s basic functions
by Meeks McGoo on 2020/05/15 04:32
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.
Application was NOT fully tested before fielding
by AvidHunter1 on 2019/01/05 10:44
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM.
Where's my library?!?
by Peky_69 on 2018/06/12 23:39
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs.
doesn’t work like it’s supposed to
by Zenais6464842 on 2017/12/16 19:51
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything.
Not ready for Primetime
by michaelspringfield on 2020/08/22 22:06
App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer.
Love it, but could use some improvements!
by lamangias on 2019/11/07 18:32
Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.
My favorite streaming service, but for 1 BIG problem
by nellnell84 on 2020/06/12 03:55
I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this.
Am Prime Video
by chinesesister on 2019/02/27 06:41
The app is a snap to use, and provides enough info for each video to help a person decide how to use the next 90 or 120 minutes. The biggest downside to me is that many of the choices provided to an Am Prime subscriber are really BAD movies: they’re not 'B' movies. No, they barely make it into the alphabet at all. More like 'V' movies or programs. And if there is a 'search' for a particular actor or director, the movies with some depth or interesting plots or where your search turns up movies of your actor choice, the best movies are NOT Am Prime. They may not be 'V' movies, but they miss 'A' and 'B' by a long-shot! And I was surprised at how few choices are Am Prime when I’m looking for work of a particular actor. There may be two, maybe three selections, but that’s it. And those selections are often not 'A' or 'B' either. I chalk up the gaps in decent choices as Am Prime learning how best to use this relatively new and attractive program. And so, I am hoping that there will improvement and more thought behind movie choices and program choices as Am Prime matures.
Pretty good
by LaurenNicoleM on 2019/04/15 06:58
Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users.
Less than user-friendly app.
by cookiebreath on 2018/12/19 13:07
I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!
Bad Experience
by p-777~~ on 2020/05/29 06:06
After entering the app I was asked to sign-in. Like many people I have my account passwords saved on my phone for ease of use. But, when using this app the fingerprint scan used to verify my identity didnt even appear on screen! By habit I knew what it wanted me to do. Furthermore, after entering the password the app wouldn’t even accept it. I checked to make sure it was the right one and it was, even after manually entering it it still wouldn't work. After a bunch of failed capchas and other little issues I had with this app it finally let me in after resetting my password. Now I have to update it on all my devices... With that being said, my other experiences with the app have been good. The layout out of the is quite nice and I like it more than other streaming apps. Its straight forward, intuitive and dark tones make for a good color scheme.
Great App - Needs Menu Help to be Awesome
by 1badger1970 on 2019/10/29 17:41
Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase.
Buggy McBuggington.
by zerocrossing on 2020/09/06 17:56
First off, on the Apple TV version, you get a look at the interface... which you can’t interact with and then it pulls you out to a splash/logo screen. Then you get put back to the main screen... when it doesn’t crash, which it often does. When you watch a show, it rarely keeps track of where you are and you will find yourself having to search though episodes the next day to figure out where you left off. This is also true for the iPad/iPhone versions. Maybe Jeff can sell off 1/100,000,000th of this fortune to pay a developer to fix their app and servers so this works. The content is a bit spotty too. Some stuff, like the Expanse is excellent, other shows, not so good, but there is generally enough good on there to keep me happy.
NO SEPARATE PROFILES / CAN’T PURCHASE FROM APP
by Garfila on 2019/11/23 21:42
I can’t believe there’s no option to create separate profiles under one account (like Netflix) unless I’m just not able to find that option? Because of this it gives me suggestions based on previous views of anyone who’s watched anything on my account. It’ll suggest content related to me, my husband’s & my kids past views when I have no interest in what they’re into. Even more frustrating is how complicated it is to make purchases from within the app or the lack of ability to make purchases from the app. It’s ridiculous that I have to go online and log into Amazon’s website, pay, then go back into the app to watch. It’s been a while but I believe I am able to make purchases within the app when I’m logged in on my TV.
Sloppy UI
by Disgusted with sloppy UI on 2020/12/27 04:41
The UI is garbage. From my experience coders are really nice people ,who have a great talent. But this more proof that coders cannot do a good job creating UI even with their UX & UI software. This does not require a software program. What it does require is someone who intuitively understands how the general population thinks. I graduated in marketing; marketers use real live people in focus groups & data they collect to market products effectually; they do not turn it completely over to a computer program. Marketing should make hard copies of each screen should look, and hand care them the coders. They should copy the layout of each screen exactually as on the hard copies show. Trying to maneuver through poor quality UI has nothing to do with being “tech savvy.” Lousy UI does require our taking classes to become tech savvy. All that is needed to use lousy quality UI is being good at guessing games.
Love the app BUT....
by foharaka on 2020/08/19 13:53
The app is great, I'm not gonna lie about that! My only issue & complaint about it right now is that, it just recently had an update & we now have profiles for multi-watchers within the house, which is great -- EXCEPT for whatever reason the new update & AppleTV seem to hate one another!! If you've let your screen saver come on, or you've gone from another app to Prime Video, good luck with getting it to open without having to restart ur entire AppleTV; PV literally sits on the screen that reads "Prime Video" trying to open the app & can't get past that point.. I've gone through everything troubleshooting wise & nothing has resolved it so IDK why it's having this issue with AppleTV but I hope it gets cleared up ASAP.. Once that happens my review will go back to 5 🌟stars!!
Good UI, lots of titles, annoying filters
by Organiz3r on 2020/12/17 13:00
I like this app. I never have any problems like crashing or anything. There are a lot of titles, they give good summary and background info, AND they still have user reviews which I think really enhances the browsing and watching experience. I end up choosing more titles I actually like so I finish more stuff on here than on other platforms. The recommendations are good too. My only complaint is that as far as I know, there’s no way to filter out stuff you cannot watch or even purchases on the app. So when you’re browsing you constantly have to check and see if you can even watch the titles before you get too interested:-/ Only reason I deducted a star.
I love this app
by thankfulsue on 2020/09/27 20:28
I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies.
Great but...
by nothings stopping me on 2020/08/15 04:39
It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
Treat viewers like they have brains, please!
by iWatchGoodTV on 2019/12/28 19:55
I have been downloading tv shows on this app for about 2 years for offline viewing. Every time I click on a show to watch a show I get the notice about 48 hrs warning and click to continue or cancel!!!!!! Really????? I think EVERYONE knows this by now. Do you need our input at the START of every show for offline watching??? It’s so annoying!!! Why can’t it put that notice in the background??? And I hate that it downloads one episode at a time. Sometimes, it takes 30 min to download 5 episodes. Also, it has been acting strange ever since I upgraded to IOS 13+. It logs me out and deletes all my downloaded shows! I even did a wipe of my iOS device. Problem persists. The app developers are completely tone deaf to the user experience.
Chicago Fire
by onejazzycat on 2020/03/09 12:19
It took very little time for me to get hooked on this show. The characters are well portrayed by the actors and actresses who play them. The story lines are more than interesting, both the fire scenes and the personal ones. They are dramatic and keep my attention at all times, and always leave me wanting more. It’s great the way the characters are written so that you can love or hate them in one episode, and come to feel exactly the opposite way about them in the next one. Even my favorite characters have a not so pretty human side from time to time...just like a family. I love this show. It’s my favorite of all time.
Stream quality not selectable on VIZIO TV
by Gmbrandon on 2019/09/13 23:43
I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app.
So far, so good!
by GaryPeter on 2019/01/08 20:42
Didn't even know this Prime Video was in the PRIME package, so only using it for two months. So far, so good....and got better, much better on December 31 with "Downton Abbey"! Netflix no longer had the rights but Prime bought them. I use DOWNTON ABBEY as a way to wind down, watching it before I go to sleep so when Netflix stopped airing it I was bereft, being an English speaking resident in Italy. Netflix, though, was kind enough to tell me that Prime would be beginning Downton, which they didn't need to do. I thank them. Prime has some great shows and films so between the two, Netflix and Prime, I feel covered! Again, so far, so good! Try "Mrs. Maisel"....also great! Cheers!
AppleTV CBS all access commercial break problem
by Iowa Public Radio lover on 2020/09/19 18:33
When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help
The “other” aisles at Blockbuster
by Gladen Asgardson on 2019/10/24 01:11
I love Prime and enjoy Prime Video. The big issue is that there is just a ton of stuff on Prime video. And I don’t mean just movies and TV shows. There is literally audio visual stuff or junk just floating around in random categories. Which brings me to the next issue, categories and genres. The Movies and TV shows (that aren’t Prime originals) are often tagged incorrectly or not at all and just float in cyberspace until you just search the exact name you’re looking for. Prime Video needs to change up the algorithms they use and clean up this mess. I also recommend setting a long list of parameters that are required to be entered prior to ANY motion picture work being added to the Prime video archives.
Good start but clunky interface and network problems
by eejd on 2017/09/25 00:43
I am based in Europe right now I regularly have videos that start off in low resolution or that have major compression artifacts and sometimes it will happen mid stream (but at the same time Netflix and other streams have no problems). The interface is cumbersome, and inefficient. I don't like not being able to filter out non-Prime shows. Also, the amount of Prime content is less than one would hope for. However, the original content has been amazing and when the streams are running it's been excellent.
Ok they fixed it
by lngwstx on 2018/04/23 23:52
Ok, fine. It’s better now with the latest update. Too bad they don’t tell you what bugs they fix in each update. :/ Anyway, the app is acceptable, I like the download feature, the selection is not terrible (not quite Netflix but not bad at all). It’s nice that it’s included in my Prime membership; that makes the whole deal worthwhile. ********************* The whole POINT of being able to download a video is so you wan watch it without connecting to the internet. Your most recent update makes it so that you can’t access your downloaded content without connecting to WiFi. What is the point of that?? Also, based on how many people are posting movie reviews on the app review section, it seems like it’s at least a little bit not clear to them that they’re reviewing an app. Is that all them or is there some flaw in the process? I don’t know. I came into the App Store with the express intent of writing this disgruntled review because after 45 minutes on the phone I can’t get a reasonable solution to this issue.
Movies and Episodes can be better!
by Just Shalicious on 2020/01/07 02:52
It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons.
Needs more older kid shows
by i am vegan on 2019/08/31 15:21
Prime video is good if you are an adult and good if you are a younger kid, but it definitely needs an in between. Up to 8 you have plenty of shows to watch and 13 and up you are good to go but if your age is between that, then you have about 2 shows to watch and I have watched both. Don’t get me wrong those 2 shows to watch were so good, definitely my favorite but after you watch them a few times they start to get boring. Other than that problem Prime Video is great and I highly suggest it. The only thing I would add if I was the creator is more 9-12 shows. So if you are thinking about getting this app definitely do!!!😁
Headache
by Blade5276 on 2019/05/02 23:16
I love being able to watch shows and movies. But there is a big problem in two different departments. One there is no sync between my account on my Apple TV with the app. For example with Netflix whatever I watch, add to my queue etc. is reflected on my account on my Apple TV. In other words what I watch on my Apple TV I can continue on the Netflix app right from where I left off. I Started watching a show on the Apple TV prime video app and transitioned to watching it on my phone but it was as if I was starting over again on the app from season one episode one what a headache. And the other big problem is the Prime Video app more times than not will restart the episode from the beginning when you go back to continue it. Extremely frustrating.
Missing crucial info
by ucheemermaid on 2018/09/22 03:37
This app works well and makes ordering easy. However, there’s a blatant glitch: NONE of my digital video orders shows up in the order history, despite the fact that I can, and do, watch the purchased digital purchases on my device. Here’s the problem: if you cannot ever see the digital orders and costs in your account, how can you know if you’ve bought something inadvertently? How can you tell if you’ve been charged for something you didn’t buy? According to customer service, you have to go to a library, sign on to a computer, and access your digital purchases outside the app. Wow! That’s insane.
Keeping Me Entertained, But There’s Always a But!
by shhhbeck on 2020/04/07 17:09
I love this app, but it really could be easier to navigate. The way each season of a series is broken up is odd and unhelpful. I know it’s tricky since some seasons may be included in prime and not other seasons, but it’s not user friendly. Also, a “continue watching” section would be awesome. But, it’s not terrible to navigate and the selection is awesome. There are some really excellent shows and movies available and I love watching while I’m cleaning or working on projects. I’ve found the streaming to be reliable, as well. Thank you for the entertainment!
Complicated and doesn’t work
by Me 271985 on 2019/03/21 13:43
Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort.
Nice app
by Sususnows on 2019/04/02 15:02
The app is pretty good. Keeps all films and series in one place and being able to download to watch offline is AWESOME!! (Take that, other similar platforms that have super strict restrictions on watching offline!) Two things annoy me about this app. One, sometimes if someone calls and interrupts a show or movie, when I end the call it takes A LONG TIME for the show to restart. Sometimes I give up and reopen the app and start the show no problems. Secondly, when I watch a series it doesn’t keep track of the last episode I am watching. At the top it ALWAYS says “Continue watching episode 22” regardless of whether or not I’ve recently been watching episode 22.
Noooo!!! Loading...
by MommyRobert on 2018/11/25 16:48
This app is amazing and I love that you can watch videos and tv shows, but something horrible is happening to this app. I was finishing a season of just add magic, and I was on the last episode of this season. As I was opening up the app, it glitched. So I was just like okay, no big deal, just a glitch. Then I went back to the screen. Load load load. I sat there for ten minutes straight, waiting for it load up so I can watch the video. No video. To go along with this, the app has some quality control bugs, and these issues need to be fixed. I love the idea of bringing this to an app, but please take this rate into consideration. Thankyou.
Rating Trends
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All Versions
5.0
2,221,602 total
 5
1,884,990
 4
239,951
 3
54,555
 2
15,600
 1
26,506
Current Version (8.20)
5.0
2,174,120 total
 5
1,857,739
 4
232,938
 3
51,582
 2
12,816
 1
19,045
Version History
More...
Screenshots
Search Visibility
App name
Amazon prime video
Description
Watch movies and TV shows recommended for you, including Amazon Originals like Hunters, The Boys, The Marvelous Mrs. Maisel, Tom Clancy’s Jack Ryan, and the kids series Tumble Leaf. App features: • Download videos to watch offline — anywhere, anytime. • Rent or buy thousands of titles, including new release movies, popular TV shows, and more (not available in all countries/regions). • Cast from your phone or tablet to the big screen with Chromecast and Fire TV. • With X-Ray, view IMDb information about the actors, songs, and trivia for videos as you watch. • Watch on your Apple TV directly by downloading the separate tvOS app (requires Apple TV 3rd generation or later) If you subscribe to prime video via iTunes where available, payment will be charged to your iTunes Account at confirmation of purchase and your membership will automatically renew monthly unless auto-renewal is turned off at least 24 hours before the end of the then current membership period. Your account will be charged for renewal within 24 hours before the end of each membership period at the rate of your selected plan. Manage your subscription and turn off auto-renewal anytime by going to My Account or through iTunes. See https://primevideo.com/ww-av-legal-home for the Privacy Policy and other terms applicable to your use of prime video.
Great
by poqal15 on 2021/01/14 15:51
I enjoyed
Great movies
by editor extroidinary on 2021/01/14 14:55
Love the choice of movies. Worth joining!
MAKE THE DUKES OF HAZZARD FREE TO WATCH AGAIN
by johndeere4730 on 2021/01/14 07:53
How DARE YOU MAKE THE DUKES OF HAZZARD COST MONEY YOU DISGRACEFUL OF CRAP, MAKE IT FREE TO WATCH AGAIN!!!!!!
Prime video
by LoboCafe on 2021/01/14 04:24
Good stuff not bad
Not too many QUALITY movies
by Mary's Child on 2021/01/14 02:20
I want to see more quality movies displayed in Prime.
Amazon is a horrible company
by Jay2179 on 2021/01/14 00:29
Horrible service, and horrible company that kicks conservatives off it’s hosting servers. These people have got to be taught a free speed lesson. We’ve already started our small part by not using them moving forward! Prime?? Every good movie we want to watch Amazon still charges us to rent!
Terrible service!
by MadMoeMan2012 on 2021/01/14 00:17
This company does not support free speech and censors their political adversaries! I will not be using their services any more.
The best tv app
by Ari.Elle on 2021/01/13 23:56
I’m obsessed with the shows on here especially The Expanse
Streaming
by phgmen on 2021/01/13 21:23
I enjoy watching Prime Video while at work. There is little to none buffering.
No new content
by umaparepalli on 2021/01/13 14:08
Stale content, nothing new.
Better that Comcast. Better player than Netflix.
by Rich Rein on 2021/01/13 07:18
No commercials! No unauthorized playing of the next episode or any content! Player does not require tapping just to access play/pause button! Downloads can stay for a year, not a few weeks. Only intentional viewing.
App launches straight into ads
by Motsumi on 2021/01/13 07:08
What are you thinking Amazon? You don’t throw your users straight into ads upon app launch!! You don’t even need to push ads to your users. If they are in the app, you are promoting videos to them already. Plus, I pay for this service. You don’t get to advertise to me like it’s a freemium service. Fix this or screw you, I won’t be paying for this service much longer.
Prime Video
by Aggie 82 on 2021/01/13 04:13
It is generally good but the one complaint is that after you pay a Prime membership fee, quite often there are additional charges for shows.
Parler
by Tika300 on 2021/01/13 03:17
Freedom of speech!
Parler
by Polosiskank on 2021/01/13 02:59
Was a great app, until Amazon decided to play politics. Goodbye Amazon, hello Walmart
How to Lose 70+ Million Customers
by Therealjdawg on 2021/01/13 01:36
Trump Forever! Stop the steal! You will not silence us no matter how hard you try.
disappointing
by Umario Diallo on 2021/01/13 00:57
everything needs to be purchased or rented. what’s the point of paying membership if you have to pay for everything separately
Mexico
by expat56!! on 2021/01/13 00:33
So frustrating to pay for prime and then not be able to watch many of my usual content while in Mexico
Big tech censorship
by 87farmkid on 2021/01/13 00:16
Any company that promote socialism will not take any of my business.
App only
by CrzydgldyFAR on 2021/01/12 23:22
This review is just for the prime video app for iPad, not the prime service itself. I’m a longtime prime member and have been generally satisfied with the service itself, but the app is terrible. It’s ridiculously slow and constantly pausing to buffer. It takes several minutes for a video to load and if you pause it and your screen shuts off it closes the video and you have to wait for it to load again. Update: After the last update it’s even worse. Over half of my watch times is using my iPad and the utter uselessness of this app is going to make me seriously consider cancellation of my prime membership after a decade of service. There is no excuse for such terrible app quality.
Big media owns you
by mr.Johnd on 2021/01/12 22:11
No freedom of speech
Amazon is terrible
by Dhksa gfda on 2021/01/12 19:50
This company is terrible from the ground up. Terrible customer service. Terrible shipping. Terrible return policy. Terrible streaming. No diversity in their selection of programming. This entire company should be shut down.
Coyote
by best vb on 2021/01/12 17:43
Far too many90 sec commercials in one show
What’s the deal?
by Oldy Goldy on 2021/01/12 17:00
I have enjoyed prime video, but lately the selection of some movies that I want to watch are labeled “free with ads”. In the first place, they are not free. I pay a membership fee annually (and the annual fee is raised occasionally). Secondly, if I wanted to see ads, I would watch TV. I’m not too happy about ads in the movies. 😒
not intuitive but good content
by ITSMYFAULTNOTYOURS on 2021/01/12 15:54
not really that easy to use and confusing at times. other streaming apps are more intuitive and the content is okay. some of the originals are bangers tho. so all in all three stars
Storage hog!
by cdp3 on 2021/01/12 15:30
Just a typical streaming app, BUT, 52 items on my watch list took up 518 MB of data storage on my iPad! And no, there are no downloads. The HBO Max and Showtime Anytime apps store very little data. No help on the Amazon site and their forum is a joke. Tediously removed all but one item from the watch list. That failed to reduce storage- as did deleting (not just off-loading) then reinstalling the app. Solution was to permanently delete the app and use Safari for streaming. Alas, Amazon will likely hog Safari's cache when I use that instead of their storage hogging app. Also, based on the ultra frequent updates for ill defined "bug fixes", methinks users are the beta testers.
Canter Bills Ghost with Patrick Steward
by Patricia Paulette on 2021/01/12 14:13
What a wonderful soulful movie . I have to say this is my all time absolute favorite ❤️
Censoring Americans
by TxMom8706 on 2021/01/12 13:37
This company believes in censoring Americans if the truth is spoken. Patriots, fight back & take your money elsewhere! I’ve canceled Amazon.
Full season?
by RoryLaneC on 2021/01/12 06:51
I wish I could watch all season 10 of the walking dead..
Silence
by run eat pray live on 2021/01/12 05:37
Silencing the people and we will leave on company’s like yours in droves
Censorship OVERREACH Not w/my money
by Obbibobber on 2021/01/12 04:42
Not big enough? Need to rule the world? I don’t need you, bye! February supposed to renew..nope. Greedy, disgusting monopolies. Just physically move to China, commies!
The gag orders!
by GSXR4EVER on 2021/01/12 04:08
Now that amzn has gone down the dark roads of politics ..shutting down speech ..it’s time for its day of wrecking! To bow to corp interests and politicians ..instead of standing up to them ..I’m canceling my membership that I have had for 10yrs! Your time is coming!!!
Garbage
by Blastxng on 2021/01/12 03:08
Doesn’t load well half the time.. Video is horrible looking on the iPad and has too much jitter. Application crashes at least every other time when using it.. uninstalling.
So disappointed
by cricket15505 on 2021/01/12 02:49
I am rating a one for several reasons first and foremost they shut down my Parler app secondly I was paying $100 a year then last year they went up to $120 now this year they went up another $8 on top of deleting my Parler account, they have,as of today added commercials to programs that have never had commercials before( absolutely NOT happy) You do realize that I can go to other sites and not have to pay for commercials at a WAY cheaper price!?(namely Hulu) Having been born in 1964, Amazon is a luxury, NOT a necessity! Thank you for listening, I know that you probably don’t really care but as faithful supporter for I can’t tell you how many years because it has been many, I am very disappointed. I am currently looking for an alternative and will be leaving as soon as possible.
Censorship
by Buulllssshhhiitt on 2021/01/12 02:22
I have spent THOUSANDS on Amazon and that’s DONE!!! How DARE YOU!!!
Brightness little low
by uber driver pro on 2021/01/12 01:55
No matter what
Good platform - limited selection
by tree trimming 2018 on 2021/01/12 01:18
I think the Amazon platform is very good in terms of quality and limited buffering issues, but the selection is somewhat small for TV and movies. Particularly for programs in other languages like Spanish.
Amazon is not the Thought Police
by Melifluent on 2021/01/12 01:15
We love Amazon Prime. I’ve been a member at Amazon since the early days. However we are horrified that Amazon believes it should silence voices with whom it disagrees. We will not support companies who act as you are. Reverse your censorship position on Parler which is not some radicalized site as the media has misrepresented and we will resume business with you. Try to control the voices of the American people and we will not use your services any longer from video to purchasing to Whole Foods. We are waiting for your response.
Horrible
by jmc181818 on 2021/01/12 01:11
Want to give Zero stars for a zero company!! You should be ashamed of yourselves.
Dc Movies
by juvdk on 2021/01/12 00:47
I joined HBO Max because DC Comics is switching over but they only have 2 live action movies. I cancelled my DC universe for this.....
I will not support or pay to use any kind of company Amazon who is involved in politics
by iufuuli on 2021/01/11 22:03
🇺🇸🤐😢
Cencorship
by allenrk on 2021/01/11 22:01
Censorship
Deleted app
by kolty50 on 2021/01/11 21:39
Deleted app do to Amazon promoting ridiculous censorship. Do not recommend
Taking business elsewhere bc Amazon political moves
by Amberbamber8181 on 2021/01/11 20:06
Longtime user taking money elsewhere!
Normally wouldn’t leave this low
by Tattooedarrowheart on 2021/01/11 16:37
This wouldn’t be a one star if the app didn’t constantly say I had no internet connection. I haven’t been able to watch anything on the app since I love gotten my prime account. Completely useless and will not pay for another month of prime. I’m so annoyed expecting to be able to watch all the movies and shows you provide yet I’ve re downloaded this app and deleted it to see if that changed anything and now I can’t even log in. Beyond disappointed. Amazon has gone downhill quickly since the holiday hit.
Jeff Bezos, You call yourself an American? I cancel you!
by Cow:=) on 2021/01/11 16:36
What you are doing to Parler, you are doing to We The People. Stopping our first amendment rights is absolutely despicable. I cancel YOU Jeff Bezos.
Communist company.
by RLane420 on 2021/01/11 16:31
Crap app.
Takes away free speech
by Guido1977 on 2021/01/11 15:29
Deleted it as it takes away free speech!
Keep the Expanse
by cbribri89 on 2021/01/11 14:19
Best show on Prime
Conspired with big tech to silence dissent
by Lizzie reviews on 2021/01/11 12:53
Fascism on full display.
Oh my Gosh!
by Saver 1 on 2021/01/11 12:24
Worse streaming app on the market Hard to maneuver around Buffering consistently and THEN the video just STOPS!!!! For a company like AMAZON you would think they would have technology down!
Time to Move On
by CodieJoe on 2021/01/11 07:21
Amazon is operated and overrun with leftists that believe their hate speech, attacks, and threats are allowed but conservatives have no voice. You can have your liberal think tank to yourselves I’m moving on. I know my actions won’t take the entire company down but at least I stand on principles- much like this country used to have.
Prime Video
by MRhoden on 2021/01/11 03:10
Absolutely great shows and content. I enjoy always being able to watch fresh new episodes/shows daily. Thank you Amazon.
THE BEST APP EVER
by chop818 on 2021/01/11 02:59
THIS IS MY GO TO TV SOURCE LOVE PRIME
Never glitches
by katymikemo on 2021/01/11 02:55
Super good for watching show. (They have a lot) It also never loses audio of has no video, this is a good app.🤗
Downton Abbey
by JerrySan7 on 2021/01/11 01:36
Most wonderful !!!
Communist
by JeffBezohasalittlepenis on 2021/01/11 01:29
This is a communist company. They are an enemy of the constitution. Do Not Use this Trash. Buy local, buy from small businesses.
Before I delete everything Amazon
by Reasonable ad on 2021/01/11 00:43
Can’t support censorship so I’m deleting this app and all amazon related accounts. My iPhone is next thing I’m getting rid of. Of course this review will be blocked/censored.
Problemas con reproducción
by santiago amazon on 2021/01/10 20:03
Hola, cordial saludo... soy usuario de Prime. Desde hace tiempo vengo con un problema, el cual no se reproducen ni el capítulo 3, ni el capítulo 9 de la temporada 9, de la serie, american horror story. Por favor, corregir aquello. Muchísimas gracias por su atención. Quedo atento a su respuesta.
Decent but highly flawed app
by MacRules on 2021/01/10 19:49
Basic functionality like watching a movie works but this app is horrible at keeping track of what you watched and were you left off. 👎🏽
Censorship
by Ivan and Sarah on 2021/01/10 19:29
Amazon Video, all BT with anything they offer to the public will be effected with their planned targeting of free speech platforms. Keep hosting Parler and other conservative journalists/commentators, or losers all!
All
by yas this good on 2021/01/10 19:25
Need more newer movies to choose from
Why
by snyd55 on 2021/01/10 18:17
You deleted kindly keyin why is that
Boycott
by Semicfineart on 2021/01/10 17:41
Amazon is removing social media platforms from it’s servers that it disagrees with politically. 1984 is here folks. Boycott!
Censorship
by JacobJL1 on 2021/01/10 16:34
Very unhappy witty Amazon taking part in this cherade. Amazon in route to being a part of removing an ap platform that represents a large portion of its clientele is extremely unintelligent. I have ended my Amazon prime membership. You are disgusting Amazon. What the left is doing is reminiscent of how Hitler started in so silencing those who think differently. You should be ASHAMED OF YOURSELF! Get it right and stop before you even think to start. Show us you are not the scum you are making yourself.
Awesome!
by rskmgr 102 on 2021/01/10 16:15
Great variety of films and television programs. I recommend it it to friends and family all the time.
Amazon is fascist
by Joe_Bob23 on 2021/01/10 15:43
The thought of a company made rich in this country would participate in censorship is disgusting
Not worth spit
by Msteresa1987 on 2021/01/10 15:18
Amazon is going down the tubes. You’re all part of the problem in the world today. Trying to attack Parler that promotes freedom of speech.
Amazon latest decision
by Jronn65 on 2021/01/10 13:05
So, in stead of just keeping your mouth shut, you decided to put yourself in the middle of fake news and sensoring of our president!!! If you remove Parler, you’ll be removed too.
Done with Amazon
by cwjeeper on 2021/01/10 10:01
Should have left Parler alone. Done.
Communist app
by patriot against tyranny on 2021/01/10 07:40
Cancel this communist platform until they cease their assault on our 1st amendment rights!
Functionality
by teinnytwin2 on 2021/01/10 06:26
This app needs a way to display what your watching not watched. Please update the app to be more user friendly
Commies
by Doodoobuttdb on 2021/01/10 06:22
Commies
Facist outlet
by Ns19789743 on 2021/01/10 06:01
Over a million conservative voices removed from Twitter yesterday. Today Amazon announced they will not host Parlor. That should scare every American, regardless of your political affiliation. We should be able to voice our views and debate. No longer is that the case. Big tech has proven to be more powerful than the US government. So this week it’s social media. What’s next? That should frighten and unite ALL Americans, left and right. They are using you, liberals, while they take control. They already control our money. Now they are controlling our speech. Step back and think. Logically, what do you think will come next??
Censorship
by MAGA7654321 on 2021/01/10 05:55
Amazon is about to lose millions of customers for censoring Parler. You should be ashamed of yourselves!
Communist company
by drovbkohb jskdp psrkjbar on 2021/01/10 05:06
Amazon is a commie company that takes away freedom of speech (Parler). Will no longer get my business
Mostly third rate movies
by nova-bomb on 2021/01/10 04:57
Mostly third rate movies and TV shows. Ratings are not accurate subtract two stars from every rating. .
Goodbye to you and all your Censorship!!
by Jshadoan1 on 2021/01/10 04:45
Deleted your app and will not be back! Long live Parler!!!!!!!!!!!!!!!!!!!!!!
Far too many crashes
by PDX Kev on 2021/01/10 04:07
This app really isn’t usable because it crashes so much. Please fix.
Censorship not ok
by Lilly220! on 2021/01/10 03:49
Threatening to remove Parler from your server. Being bullied is NOT OK. I will NO LONGER SUPPORT YOU
Communist
by Jsnatch6969 on 2021/01/10 03:28
They along with all other big tech are attempting to silence conservatives. Tonight they have now all removed Parler from their platforms. I would urge everyone to buy local or anywhere but Amazon. If I could give them 0 stars I would. Delete all your prime accounts. We need to start a revolution.
Meh
by Sashortt on 2021/01/10 03:26
Boycotting Amazon and canceled my subscription to Prime. It wasn’t that great, nothing good to see unless you pay extra and censorship is just wrong so they just gave me a good reason to keep my money. Buh bye!
Dump for censorship
by bigsoldier15 on 2021/01/10 03:12
We are free in America.
Lost customer
by RLMG2020 on 2021/01/10 03:12
I have cancelled my membership and deleted your app from my phone. I will no longer buy anything on your platform. I 100% disagree with you dropping Parler. You have no reason to do it. All of your reasons are lies and I will jot support you. GOODBYE!!!
Amazon got to big
by Riverman47 on 2021/01/10 03:04
I’m not supporting these commies
Done
by Barbara JH on 2021/01/10 02:37
Lived without you most my life... will live without you the rest! Traitors.
Great
by Vučko 84 on 2021/01/10 02:05
I make this 10 hard because my daughter loves to watch those shows
THE ADS ARE TOO LOUD
by Compwi on 2021/01/10 01:33
The ads volume is 2x the movie volume. Thanks the the headache. We quit the movie after 5min of content and had to watch 3 ads
To many ads
by user00237 on 2021/01/09 23:27
This app has a lot of options including buy and rent but the amount of ads it gives you is almost not worth it. The ads go from 30 seconds to 80 second ads, sometimes 100 second ads every 10 or 15 minutes throughout your movie or show
F Jeff
by bngl tiger on 2021/01/09 23:17
Eff him, the crony capitalist
Doesn’t work on iPhone 11
by missinghendrix on 2021/01/09 22:43
The authorization Button is hidden under the key pad, after entering a authorization pin. So it doesn’t work on an iPhone.
Totally excellent “Unforgotten” !!
by Jackielenon on 2021/01/09 22:11
This series goes to the top of my Best list. Each season is its own story. Each is written and presented so well. Nicola Walker has become my favorite actress. The characters are beautifully honest and humane. I could watch the show again.
Don’t download
by Not making music on 2021/01/09 20:46
I’ve had the Amazon prime video app for a while now, it won’t even pull up pictures or descriptions of what’s on just gray squares until you click on it. I think they’re a big enough company to go ahead and fix that but they won’t so... delete
Movies
by littlerosehaley on 2021/01/09 20:41
Excellent movies Great preview
So good
by Jediboi537 on 2021/01/09 19:49
So good
Could be better
by August366 on 2021/01/09 18:09
Hey Bezos, I don’t pay $14 a month to now open up your app to ads. That’s a scummy new function. Also, would it kill you to add some actually decent quality movies on here? Don’t know why I bother paying for it.
Prime is Fine
by Salemnj on 2021/01/09 17:32
Like the present there’s no time To hook up Amazon Prime. What makes it more than nice is the reasonable price. Stay that way Amazon.
Prime Video is the best!
by Bakker10 on 2021/01/09 12:19
I watch Ptime Vtdeos way more than Netflix! I enjoy their variety of shows and movies much more, and it’s very user friendly. I would highly recommend it to anyone.
A lot
by wkc3309 on 2021/01/09 06:44
There are a lot of movies and shows on here with Prime. App is easy to use also.
Great app one suggestion
by Urtinyfriend on 2020/03/19 01:22
First of all I am using an iPhone XR for any developer reading this. I read a review saying if you pause it with only a few min left then start, it cuts to the next episode. I haven’t noticed that but I’ll keep an eye out. I don’t think they were using Apple devices though. Next thing they suggested was a button to clear watch history for a particular show so you can rewatch it and know where you left off. Otherwise it shows you already watched it all. I agree that would be a great feature. Sometimes we all want to rewatch a good show just to zone out with till we go to sleep. My suggestion is make the phone clock appear while it’s paused. Often I want to just quick check the time while I’m watching a show. I don’t want to have to exit out and go back in every time. I think that’s all for now. I haven’t used it a ton but I usually watch prime on my tv. Update / Edit Idk if it’s a fire stick issue or if the app does it too or maybe it’s just the show (The Glades) but a couple times per episode the audio cuts out for only like 2-3 seconds but it’s a long time when people are talking and I couldn’t hear what was said. I’ll add details if I notice it on a different show or other device.
Its just ok. Too hard to browse. Too cluttered with ads on screen.
by Golight Girl on 2020/09/15 17:11
Trying to watch Bosch and it keeps going back to the same old episode I watched, 3, now 4 episodes ago. I can't mark it played. It won't save anything I watch. Keeps starting at same old episode. No help online. I think it's an issue with AutoPlay. It started when I let it play through automatically. This is happening w many shows. That and I hate browsing i it. I want to find a movie in SciFi but have to first scroll and scroll and scroll...... to find the category displayed, if it even is. Why won't they give us a genre option in the tabs or somewhere?. Scrolling endlessly to find things is why I very often stop watching this app. I go to one of the other 3 I have instead. This happens daily. This app is generally frustrating and annoying to use. I wouldn't EVER pay for it. I'll never buy a feature either. That they 'sneak' them in and it looks the same as everything else comes across underhanded and shiesty. Its not like this company is hurting for money. But their customers might be and they have no concern for that.
Inconsistent - poor communication
by Its not worth it xoxoxo on 2020/11/17 17:10
I’ve generally had good experiences with the Whole Foods grocery delivery but recently had a bad one. I ordered food almost 24 hours in advance of when it was expected to be delivered. By 10pm when it hadn’t arrived (it was scheduled to be delivered between 7 and 9pm) I reached out to customer service who told me the order would t be delivered because all the items were unavailable. They directed me to a Whole Foods phone number that directed me back to Prime service. When I finally got someone on the phone they told me my order wouldn’t be coming that night but would come the next day. If I hadn’t contacted customer service there would have been no notification that my order wasn’t coming. If I had known earlier I could have gone to the store in person before it closed. Instead I was without food. I had received texts throughout the day updating me on my order indicating a shopper was filling it. The online order status marked it as “delayed but in its way”. I was woken at 1am by a text saying my order had been cancelled with no explanation.
Good enough but not great!
by RDWharley on 2020/11/16 14:16
I find the layout of the movies a bit awkward. I wish for example when I want to look at my watchlist it would show thumbnails on the entire page of nothing but my watchlist. Same with the different categories of watch next or any other category of movies. I hate swiping from right to left to have to go through a bunch of movies to find the movie I am looking for. Good enough of selection of movies, never enough. Like to see more foreign films and independent films. Also would like to see them get rid of the ludicrous restriction of the prohibition against watching videos outside the country. Why do they care if I watch it in Utah or if I watch it in Japan? I have paid to watch the film. They certainly should be able to work around this legal technicality which is absurd! That’s when I want to watch my movies the most, when I’m outside the country. Also I think they charge for way too many series and films when I am a Prime member. They vast majority should be free.
Good, but flawed
by Monka83 on 2020/01/15 23:25
I love the prime video app overall. For the most part it remembers where you left off on shows from device to device. I can save my favorites, and it recommends shows for me. The first flaw that bugs me, if I pause the movie with around 5 minutes left, and come back to it after the screen shuts off, it always skips to the next episode and cuts off my last few minutes. This happens on my Galaxy, Firestick and iPad, so I know it’s not my device . Drives me crazy. Next flaw is I can’t clear my watch history on just one show. I’m rewatching some shows and lose my place because it shows that I’ve seen all the episodes. I don’t want to clear my entire watch history, then I’ll lose my place in current shows. I wish this was a feature. If this feature exists, I haven’t seen anywhere to click to make this happen. Other than these two complaints, I enjoy prime video very much!
good selection but poor app experience
by It needs tweeks on 2019/04/11 11:45
i thoroughly enjoy the selection of tv shows and movies prime video brings. add ons, especially the HBO add on just heightens my experience. despite this, the developers have plenty of work to do with the app itself. it works just fine on the tv but the app is another story. often when i start a new episode the pause screen remains while the video continues to play in the background. i try to tap to make it go away and nothing happens. i try to tap anywhere to make it do anything like press back to return the home page or press pause and nothing works. i even exit the app and close the tab and the audio continues to play in the background. even turning off my phone it continues to play for several moments after. at first i thought it was just my ipad since it was an older model and has a history of issues but i continuously had the same issues on my iphone. not the end of the world but certainly annoying
Prime Video is for movie lovers, WHY???
by read_this_alice on 2020/03/03 00:55
First, you can get a 5 star rating to see how others are feeling about the movie you are considering. You will see right away the year it was made and who is in the cast. Second and my favorite, You can click onto the the cast and get individual pictures of each cast member and feedback on their film history. How many times have you watched a movie and wanted to know who played that character? Prime has made it easy for you to find out the name of that character you didn't know before. Third, lists other movies that people watched that had watched this movie. Often leading to another movie that was just as good. Fourth and fantastic, I can type in favorite actors, favorite directors, specific countries, to get lists of movies I would like to watch for whatever category reasons I want. Fabulous for anyone who wants to do film studies. You can type in about any subject and find movies that will fall into the category you want to focus on. No other video provider offers as many choices in movies, TV, documentaries, series, and anything else you can think of. They have made a point to cover just about everything a home entertainment app audience tastes and needs could possibly want to find. I am a 68 year old retired elementary school teacher and grandma who happens to be a movie enthusiasts. I hope this helps some people decide if Prime Video is for them.
LOVE PRIME VIDEO!
by Whatev13 on 2018/06/07 18:54
Basically, everything you want is on here. I love that there are parental controls per the device you’re using and that you can have multiple devices watching prime video without an extra charge. I can sync all my digital movies from here to movies anywhere website, I prefer that over iTunes video any day. I also love the primer discounts for rentals and purchases that they run every so often. It’s about as cheap as red box but lasts longer, sometimes 7 days after the first viewing, and I don’t have to rush out of the house to drop it off by 9pm Kiel redbox requires. Another bonus is I can get HBO and other channels through Prime and cancel at anytime. LOVE that feature. I highly recommend it!!
Options & Devices
by Artistparachrist on 2019/01/13 02:18
I like the quality, features (on phone, your able to see the music that's playing during a spacific scene and all the main characters. Along with the seasons and episodes your currently on (if it's a TV show)), and I like the modern slick design. I don't appreciate the options (some movies you still have to buy or rent to enjoy) like 'The Grinch' among others for now. They have others available...that came out in 1920s but not the newer ones available! It has been frustrating that I have to watch on my phone for most of the features and am absolutely not able to watch anything on my laptop. I think it would be nice to have the same features available on Apple TV and so on. Lastly, it would be nice to be able to create multiple accounts for multiple people under 1 main account. Hope this helps! I look forward to seeing the changes in the future.
Kinda useless
by no_nicknamebyme on 2021/01/07 02:13
Stuff just doesn’t play anymore. A 1 hour video- I give up after waiting half an hour of loading for it to play. I seriously have to download videos for any of them to play. I’ve been in contact with them off and on for the past year and the only thing they can come up with is, close out/reopen, reboot device, delete/download the app, none of this has worked. Now, nothing plays at all. It’ll load for probably 15 minutes then it says there was a problem streaming or playing the video. Last time it did that, it also said there was a problem with the devices internet connection. Now, there is nothing wrong with my internet connection because at the same time, I can stream stuff of similar duration on another app and those NEVER take longer than 4-5 seconds to play. Also when I go into account settings it sits there and loads for a lot longer than it should. BTW, same story on 2 of my iPhones and yes, I have the resolution set to the lowest level
Too much greed
by nicknamesnottakenjustwanttostp on 2020/02/26 13:37
I don’t mind commercials in free videos, but if I can’t rewind if I miss something what’s the point. Every time I try to rewind It gives me a commercial. I can’t rewind the movie!!! All due to your greed. Like you don’t get enough of my money. We are already pay for the service you would think you could err on the side of the paying viewer, not the sponsor. Show the price of a video free, free with ads, rent or buy without making me go into the movie page just to find out I have to pay if it want to see it. I realize this is another ploy to force more money out of us, but come on. Do you really need to be deceitful for more money? Just tell me in the thumbnail. So I don’t have to explain to my kid why we can’t see the movie he wanted to see, and I thought was included in my prime dues. Put a dollar sign in the thumbnail so I don’t have to waste time going back and forth between the main page and the individual movie pages.
Takes too long to switch devices
by MusicChick94 on 2020/12/30 06:14
I love being able to watch shows and the low movie rental prices. However, what really annoys me is the fact that they limit the amount of devices that you can watch shows/movies on but then it takes forever to update when switching devices. I can’t count how many times I’ve tried switching from my phone to my tv for it to take over fifteen minutes for it to allow me to watch on the different device. No matter how many times I exit out of the app or turn off the device it continuously tells me that my video cannot play because it is “playing on another device.” If they are going to be that particular about how many devices can be used they should update their software so it runs faster. I shouldn’t have to wait fifteen minutes to continue my show on another device because their app doesn’t understand I’ve switched and closed out the app on other devices.
Was a fan,.. Still am just less now.
by Darkwolvez on 2019/09/24 06:02
Have always loved your app. Was thrilled when you add support for the Chrome cast, love all your originals, and you have a great selection of shows. Then, you did the Netflix thing, asking if I'm still watching after a 2 to 3 episodes,.. Sigh,.. Most obnoxious thing ever. I work from home and have the tv on while I'm working,.. Insanely annoying to have to take my phone out, unlock it, try to remember which episode I was on (as your app only some times plays the right one when I get back on to it, if my wife is watching and she has watched past what I have it just goes to that). Then wait for the app to open, load up, find the correct episode, then start it over, as half the time it just restarts the episode, try to use the tiny bar to fast forward to where I was,.. Sorry,I hate this new update,.. 2 stars off, love everything else.
Prime video sync flaw
by nckname1234 on 2020/11/22 02:26
Overall prime is good, but when I purchase a video on my prime account the video does not always appear in my account. I access prime on my phone, tablet, computer and TV and yet sometimes a video I’ve purchased and am watching on my computer, or any other device, may take weeks or months to show up in ‘My Stuff’ on my TV, or any other device. When I try to switch between devices to continue watching a video the film may not be there or may take weeks to appear. I thought this was a one time thing, because it first happen about two years ago, but I’ve noticed it happening since then and again today when I purchased a video on my tablet and then tried to watch the video on my TV, the video needed to be repurchased, which I’m not about to do. I don’t share my devices with anyone so there’s no issue with my account being mixed with someone else’s, it just seems to be a syncing flaw.
Can’t perform it’s basic functions
by Meeks McGoo on 2020/05/15 04:32
Prime Video is terrible as a streaming service. Your account doesn’t sync, so if you watch something on your phone and try to continue on your tv, it has no memory of it and you have to go searching for your show again and find where you were. For shows you’ve never seen before, when you go to start it for the first time the app will randomly try to start you in the middle of some random season instead of at the very beginning of the show. If you stop a show with less than five minutes left and then come back, it’s gone on to the next episode automatically even though you didn’t finish the last one. Lastly, the subtitles randomly freak out and will just flash on the screen for a split second and disappear for huge segments of the show. A ridiculous amount of bugs to fix for such a popular and well financed service.
Application was NOT fully tested before fielding
by AvidHunter1 on 2019/01/05 10:44
The features of the app that I have checked out, so far, are pretty slick; however, when you run across an important feature that falls flat and simply doesn’t work, it is quite frustrating. It is obvious that the “contact the seller” link that is provided in the order status section wasn’t tested (incompetence), or the engineering leadership identified the problem and released the product with a known flaw (ethically corrupt). When one clicks the link, it does not perform as expected, as it displays the tracking information for the order, not the contact information for the vendor. Having an autonomous and fully automated ordering system is great, but when there is a glitch and you cannot contact a human being to intervene and correct the problem, you quickly realize that Amazon’s goal is to completely eliminate human interaction. FIX THE PROBLEM.
Where's my library?!?
by Peky_69 on 2018/06/12 23:39
I know that you guys just love to introduce Prime content, that's pretty much useless abroad. But removing My Library, you know, movies that I bought and that I own, seems to me like adding a new bug, not fixing anything tbh. Just creating chaos out of the completely fine app. Maybe by intention. ============================== After contacting customer support turned out that since I'm abroad, the app just told to Prime that my country isn't the US anymore. That switched country and bought movies disappeared. Huuuuuuuge bug. Bought movies are just like original DVDs or Blue-rays, played on let's say US Blueray player. They must be playable everywhere. And please don't make automatic software decisions before asking user is that really what user wants. Those are mobile devices that we're talking about, meaning they're moving, sometimes across the world, not only across the US. Something to think about Amazon's PMs.
doesn’t work like it’s supposed to
by Zenais6464842 on 2017/12/16 19:51
So the app is pretty good when it works and it’s worked mostly well for the couple of years I’ve been a prime member. I like that if you tap the screen while watching something you can learn more about the actors or general trivia about the scene. It’s also nice that I could easily pick up where I left off. For a long time the last thing I watched would appear at the top. But I noticed lately that I sometimes have to search the title of what I was in the middle of watching if I stopped midway. It’s especially frustrating if I’m tired and the title doesn’t come to mind right away. The most frustrating problem I’ve had lately is videos not playing at all. I get an error message saying it can’t connect to the Internet. But I have no problems streaming videos or music in other apps or browser. It’ll be hours before it’ll let me watch anything.
Not ready for Primetime
by michaelspringfield on 2020/08/22 22:06
App has gotten increasingly more and more unstable in the last few weeks on my 4K Apple TV. App hangs on loading. I have to delete it and reinstall. Auto play on TV episodes is hit and miss as to whether or not it’s going to work. There is no autoplay setting that I can find in the Apple TV app since the addition of profiles. While we are on the subject of autoplay, the “are you still watching” is a nice feature but has horrible execution. The counter is apparently set to trigger after a certain number of episodes instead of on a timed interval. When you have a 4 year old wanting to watch Sarah and Duck and each episode is only 6-7 minutes you end up interacting with the app every 20 minutes or so. It would great if it did a timer/episode which ever is longer.
Love it, but could use some improvements!
by lamangias on 2019/11/07 18:32
Our family loves watching Prime! Access to family friendly shows is what we look for most in our TV viewing. There are some PBS shows where we can see a few episodes or seasons and then others cost too much to buy. Would like to see shows like Murder She Wrote, etc have more seasons added. Also, I enjoy watching Law & Order SVU, so more seasons of that and other similar shows would be great. Would like to see more of the movies for kids be “prime” instead of having to pay for many that we would watch. Overall, use it way more than Netflix....thinking about giving it up, if Prime offers more.
My favorite streaming service, but for 1 BIG problem
by nellnell84 on 2020/06/12 03:55
I love the movie and show selections included in Prime. I LOVE the selection of crime shows from the UK and the shows from PBS. The one complaint, and it’s a pretty big one, is that stream frequently fails/crashes/goes back to the selection screen. This happens several times every week. It also happens on both iPad and iPhone apps. Sometimes it will resume working when it select play, but usually it will continue to fail and Nothing but time will resolve it. When this happens have tried restarting the app, uninstall/reinstalling the app, switching from WiFi to cellular. Nothing I have tried has provided a better solution than time away from the app. Please fix this.
Am Prime Video
by chinesesister on 2019/02/27 06:41
The app is a snap to use, and provides enough info for each video to help a person decide how to use the next 90 or 120 minutes. The biggest downside to me is that many of the choices provided to an Am Prime subscriber are really BAD movies: they’re not 'B' movies. No, they barely make it into the alphabet at all. More like 'V' movies or programs. And if there is a 'search' for a particular actor or director, the movies with some depth or interesting plots or where your search turns up movies of your actor choice, the best movies are NOT Am Prime. They may not be 'V' movies, but they miss 'A' and 'B' by a long-shot! And I was surprised at how few choices are Am Prime when I’m looking for work of a particular actor. There may be two, maybe three selections, but that’s it. And those selections are often not 'A' or 'B' either. I chalk up the gaps in decent choices as Am Prime learning how best to use this relatively new and attractive program. And so, I am hoping that there will improvement and more thought behind movie choices and program choices as Am Prime matures.
Pretty good
by LaurenNicoleM on 2019/04/15 06:58
Prime app works great. Overall, it's relatively user friendly, awesome that data syncs to your other devices, and the content is fantastic. However, I have a few complaints: My biggest gripe: I'm not a fan of subscription-based payments, so I believe the monthly Prime membership should include access the ALL content, not just some content. It needs a more functional layout (it's too cluttered looking). Also- the Search function is tedious and time consuming if you don't have a microphone, you have to click letter-by-letter with your remote and pause typing before it will populate matching results. And what's with lack of predictive text here? Finally, I also wish users could make different shareable playlists for other Prime users.
Less than user-friendly app.
by cookiebreath on 2018/12/19 13:07
I agree with the last reviewer in that browsing the library available is very difficult. If you need a subscription to a different channel it should be in it’s own section! Plus, sometimes, no, often when I’ve been watching a series I go back and can’t find it when you would think it would be more like Netflix, sitting there in plain site waiting for you to watch it again, but, NO, you have to remember what it was called and go to search and find it that way. And some of the British shows are just difficult to remember the names of because they aren’t names of shows we are used to hearing about in the US. Overall, I love Prime and it’s originals, but this app needs help! Please people, see if you can do what Netflix does-it’s not that hard!
Bad Experience
by p-777~~ on 2020/05/29 06:06
After entering the app I was asked to sign-in. Like many people I have my account passwords saved on my phone for ease of use. But, when using this app the fingerprint scan used to verify my identity didnt even appear on screen! By habit I knew what it wanted me to do. Furthermore, after entering the password the app wouldn’t even accept it. I checked to make sure it was the right one and it was, even after manually entering it it still wouldn't work. After a bunch of failed capchas and other little issues I had with this app it finally let me in after resetting my password. Now I have to update it on all my devices... With that being said, my other experiences with the app have been good. The layout out of the is quite nice and I like it more than other streaming apps. Its straight forward, intuitive and dark tones make for a good color scheme.
Great App - Needs Menu Help to be Awesome
by 1badger1970 on 2019/10/29 17:41
Love Prime! It’s my favorite streaming platform. To make it awesome....it needs a user-defined view for purchased movies/shows! The cataloging views on my phone, tablet and TV are second rate. Let the user define (by different views) how they see their library! I don’t care to see a default chronological sort of what I’ve purchased! I DO care that 4 movies in a series are grouped together so I don’t have to scroll through 300 titles to find one of them. Also, show two or more rows of my purchases. A single row scroll is sooo yesteryear! I have 200 plus purchases and it’s getting harder and harder to find things. Please help. Last comment, allow purchases on my iPhone! Don’t make me log into another device for purchase.
Buggy McBuggington.
by zerocrossing on 2020/09/06 17:56
First off, on the Apple TV version, you get a look at the interface... which you can’t interact with and then it pulls you out to a splash/logo screen. Then you get put back to the main screen... when it doesn’t crash, which it often does. When you watch a show, it rarely keeps track of where you are and you will find yourself having to search though episodes the next day to figure out where you left off. This is also true for the iPad/iPhone versions. Maybe Jeff can sell off 1/100,000,000th of this fortune to pay a developer to fix their app and servers so this works. The content is a bit spotty too. Some stuff, like the Expanse is excellent, other shows, not so good, but there is generally enough good on there to keep me happy.
NO SEPARATE PROFILES / CAN’T PURCHASE FROM APP
by Garfila on 2019/11/23 21:42
I can’t believe there’s no option to create separate profiles under one account (like Netflix) unless I’m just not able to find that option? Because of this it gives me suggestions based on previous views of anyone who’s watched anything on my account. It’ll suggest content related to me, my husband’s & my kids past views when I have no interest in what they’re into. Even more frustrating is how complicated it is to make purchases from within the app or the lack of ability to make purchases from the app. It’s ridiculous that I have to go online and log into Amazon’s website, pay, then go back into the app to watch. It’s been a while but I believe I am able to make purchases within the app when I’m logged in on my TV.
Sloppy UI
by Disgusted with sloppy UI on 2020/12/27 04:41
The UI is garbage. From my experience coders are really nice people ,who have a great talent. But this more proof that coders cannot do a good job creating UI even with their UX & UI software. This does not require a software program. What it does require is someone who intuitively understands how the general population thinks. I graduated in marketing; marketers use real live people in focus groups & data they collect to market products effectually; they do not turn it completely over to a computer program. Marketing should make hard copies of each screen should look, and hand care them the coders. They should copy the layout of each screen exactually as on the hard copies show. Trying to maneuver through poor quality UI has nothing to do with being “tech savvy.” Lousy UI does require our taking classes to become tech savvy. All that is needed to use lousy quality UI is being good at guessing games.
Love the app BUT....
by foharaka on 2020/08/19 13:53
The app is great, I'm not gonna lie about that! My only issue & complaint about it right now is that, it just recently had an update & we now have profiles for multi-watchers within the house, which is great -- EXCEPT for whatever reason the new update & AppleTV seem to hate one another!! If you've let your screen saver come on, or you've gone from another app to Prime Video, good luck with getting it to open without having to restart ur entire AppleTV; PV literally sits on the screen that reads "Prime Video" trying to open the app & can't get past that point.. I've gone through everything troubleshooting wise & nothing has resolved it so IDK why it's having this issue with AppleTV but I hope it gets cleared up ASAP.. Once that happens my review will go back to 5 🌟stars!!
Good UI, lots of titles, annoying filters
by Organiz3r on 2020/12/17 13:00
I like this app. I never have any problems like crashing or anything. There are a lot of titles, they give good summary and background info, AND they still have user reviews which I think really enhances the browsing and watching experience. I end up choosing more titles I actually like so I finish more stuff on here than on other platforms. The recommendations are good too. My only complaint is that as far as I know, there’s no way to filter out stuff you cannot watch or even purchases on the app. So when you’re browsing you constantly have to check and see if you can even watch the titles before you get too interested:-/ Only reason I deducted a star.
I love this app
by thankfulsue on 2020/09/27 20:28
I have been loving the prime app. As you all know we are mostly quarantined, with that said it is easy to download and pay for a ton of streaming services. I decided to get rid of all of them and keep Prime and Netflix. Since I stoped paying for sling tv I have been impressed with the amount of shows and variety that prime offers. I’m obsessed with true crime and this app has a ton of shows I have never heard of. I also have HBO with my prime subscription and I have not ran out of new and great programs. I especially love the Documentary’s. And I’m pretty sure this is the only place to watch the comedy Brides maids which has to be one of the funniest movies.
Great but...
by nothings stopping me on 2020/08/15 04:39
It’s great don’t get me wrong but the problem is that sometimes that when I buy something it freezes and when I reload it the show/movie I buy says I have to buy it again but all the stuff I did doesn’t come its nothing big but please get it fixed it is so frustrating when I’m about to buy something and knocks me out please get that fixed it’s so annoying and agitating it might just be that my phone is not the newest kind or that my WiFi isn’t working right then but it is really really frustrating when it happens but besides that all in all I’d rate it 9.5 out of 10 it is still pretty cool
Treat viewers like they have brains, please!
by iWatchGoodTV on 2019/12/28 19:55
I have been downloading tv shows on this app for about 2 years for offline viewing. Every time I click on a show to watch a show I get the notice about 48 hrs warning and click to continue or cancel!!!!!! Really????? I think EVERYONE knows this by now. Do you need our input at the START of every show for offline watching??? It’s so annoying!!! Why can’t it put that notice in the background??? And I hate that it downloads one episode at a time. Sometimes, it takes 30 min to download 5 episodes. Also, it has been acting strange ever since I upgraded to IOS 13+. It logs me out and deletes all my downloaded shows! I even did a wipe of my iOS device. Problem persists. The app developers are completely tone deaf to the user experience.
Chicago Fire
by onejazzycat on 2020/03/09 12:19
It took very little time for me to get hooked on this show. The characters are well portrayed by the actors and actresses who play them. The story lines are more than interesting, both the fire scenes and the personal ones. They are dramatic and keep my attention at all times, and always leave me wanting more. It’s great the way the characters are written so that you can love or hate them in one episode, and come to feel exactly the opposite way about them in the next one. Even my favorite characters have a not so pretty human side from time to time...just like a family. I love this show. It’s my favorite of all time.
Stream quality not selectable on VIZIO TV
by Gmbrandon on 2019/09/13 23:43
I like having Prime movies and shows, but I have one issue. When I use the Prime app built into my VIZIO E65 TV it does not have an option to select the stream quality level. So when Prime has a UHD movie available my TV automatically goes to the UHD mode and it consumes a lot of data. The app on my iPad and phone has the ability to select Good, Better Best streaming quality which lets me limit the stream to HD if I want. I found that I can cast from my iPad to limit the stream to HD but I may not always actually be aware a show is available in UHD and I end up using lots of data without realizing it. Please add the stream quality selection to the VIZIO version of the app.
So far, so good!
by GaryPeter on 2019/01/08 20:42
Didn't even know this Prime Video was in the PRIME package, so only using it for two months. So far, so good....and got better, much better on December 31 with "Downton Abbey"! Netflix no longer had the rights but Prime bought them. I use DOWNTON ABBEY as a way to wind down, watching it before I go to sleep so when Netflix stopped airing it I was bereft, being an English speaking resident in Italy. Netflix, though, was kind enough to tell me that Prime would be beginning Downton, which they didn't need to do. I thank them. Prime has some great shows and films so between the two, Netflix and Prime, I feel covered! Again, so far, so good! Try "Mrs. Maisel"....also great! Cheers!
AppleTV CBS all access commercial break problem
by Iowa Public Radio lover on 2020/09/19 18:33
When watching a show with CBS all access on the prime video app on my appleTV. The commercial freezes and the video stop or sometimes goes all black, but the sound continues. You can try to quit the app and go back and it will make you watch a lot of commercials but freeze again, if that doesn’t happen then the time bar get strange, you are at 75% but it is at the start of the show and you can’t fast forward. You will need to restart the appleTV and the. Open the app, start watching the video fast forward to the place you are at... watch all the commercials for the first and second break and the show will start where you left off. Then for each new commercial break it freezes and you have to reboot, it seem like I watch 100 commercials for each episode of Lower Decks. Help
The “other” aisles at Blockbuster
by Gladen Asgardson on 2019/10/24 01:11
I love Prime and enjoy Prime Video. The big issue is that there is just a ton of stuff on Prime video. And I don’t mean just movies and TV shows. There is literally audio visual stuff or junk just floating around in random categories. Which brings me to the next issue, categories and genres. The Movies and TV shows (that aren’t Prime originals) are often tagged incorrectly or not at all and just float in cyberspace until you just search the exact name you’re looking for. Prime Video needs to change up the algorithms they use and clean up this mess. I also recommend setting a long list of parameters that are required to be entered prior to ANY motion picture work being added to the Prime video archives.
Good start but clunky interface and network problems
by eejd on 2017/09/25 00:43
I am based in Europe right now I regularly have videos that start off in low resolution or that have major compression artifacts and sometimes it will happen mid stream (but at the same time Netflix and other streams have no problems). The interface is cumbersome, and inefficient. I don't like not being able to filter out non-Prime shows. Also, the amount of Prime content is less than one would hope for. However, the original content has been amazing and when the streams are running it's been excellent.
Ok they fixed it
by lngwstx on 2018/04/23 23:52
Ok, fine. It’s better now with the latest update. Too bad they don’t tell you what bugs they fix in each update. :/ Anyway, the app is acceptable, I like the download feature, the selection is not terrible (not quite Netflix but not bad at all). It’s nice that it’s included in my Prime membership; that makes the whole deal worthwhile. ********************* The whole POINT of being able to download a video is so you wan watch it without connecting to the internet. Your most recent update makes it so that you can’t access your downloaded content without connecting to WiFi. What is the point of that?? Also, based on how many people are posting movie reviews on the app review section, it seems like it’s at least a little bit not clear to them that they’re reviewing an app. Is that all them or is there some flaw in the process? I don’t know. I came into the App Store with the express intent of writing this disgruntled review because after 45 minutes on the phone I can’t get a reasonable solution to this issue.
Movies and Episodes can be better!
by Just Shalicious on 2020/01/07 02:52
It’s unfortunate to see a number of the programs have not been renewed for a second or third season; for instance Rebel and In Contempt. Both of these movies had beautifully talented black queens playing major roles. Then we watched Sacrifice with Paula Patton, this movie should’ve had an sequel to it as well. Anyone who watched that movie was highly upset just as me and my daughter were to be left with so many unanswered pieces. There are a number of great movies but the programs that have been cancelled for second or third seasons should be taken off, and replaced with new and improved episodes that actually aren’t cancelled within the first seasons.
Needs more older kid shows
by i am vegan on 2019/08/31 15:21
Prime video is good if you are an adult and good if you are a younger kid, but it definitely needs an in between. Up to 8 you have plenty of shows to watch and 13 and up you are good to go but if your age is between that, then you have about 2 shows to watch and I have watched both. Don’t get me wrong those 2 shows to watch were so good, definitely my favorite but after you watch them a few times they start to get boring. Other than that problem Prime Video is great and I highly suggest it. The only thing I would add if I was the creator is more 9-12 shows. So if you are thinking about getting this app definitely do!!!😁
Headache
by Blade5276 on 2019/05/02 23:16
I love being able to watch shows and movies. But there is a big problem in two different departments. One there is no sync between my account on my Apple TV with the app. For example with Netflix whatever I watch, add to my queue etc. is reflected on my account on my Apple TV. In other words what I watch on my Apple TV I can continue on the Netflix app right from where I left off. I Started watching a show on the Apple TV prime video app and transitioned to watching it on my phone but it was as if I was starting over again on the app from season one episode one what a headache. And the other big problem is the Prime Video app more times than not will restart the episode from the beginning when you go back to continue it. Extremely frustrating.
Missing crucial info
by ucheemermaid on 2018/09/22 03:37
This app works well and makes ordering easy. However, there’s a blatant glitch: NONE of my digital video orders shows up in the order history, despite the fact that I can, and do, watch the purchased digital purchases on my device. Here’s the problem: if you cannot ever see the digital orders and costs in your account, how can you know if you’ve bought something inadvertently? How can you tell if you’ve been charged for something you didn’t buy? According to customer service, you have to go to a library, sign on to a computer, and access your digital purchases outside the app. Wow! That’s insane.
Keeping Me Entertained, But There’s Always a But!
by shhhbeck on 2020/04/07 17:09
I love this app, but it really could be easier to navigate. The way each season of a series is broken up is odd and unhelpful. I know it’s tricky since some seasons may be included in prime and not other seasons, but it’s not user friendly. Also, a “continue watching” section would be awesome. But, it’s not terrible to navigate and the selection is awesome. There are some really excellent shows and movies available and I love watching while I’m cleaning or working on projects. I’ve found the streaming to be reliable, as well. Thank you for the entertainment!
Complicated and doesn’t work
by Me 271985 on 2019/03/21 13:43
Spent over an hour trying to purchase and watch one episode of a show today. You can’t purchase an episode through the app itself, you have to go to the website (what’s the point?). Then when I get to the website to purchase, says I can’t purchase because my card is outside of the United States (I don’t live outside of the United States). I get in the customer service chat to figure out the problem. Very unhelpful. They say it’s an issue with my internet settings, and to unplug my router. I did, and this opened a whole other can of worms and I am currently without. Internet connection and waiting for my cable company to come fix it tomorrow. Then, the chat drops me, and I can’t get back in touch with the people who I was originally talking to. Terrible, not worth the time or effort.
Nice app
by Sususnows on 2019/04/02 15:02
The app is pretty good. Keeps all films and series in one place and being able to download to watch offline is AWESOME!! (Take that, other similar platforms that have super strict restrictions on watching offline!) Two things annoy me about this app. One, sometimes if someone calls and interrupts a show or movie, when I end the call it takes A LONG TIME for the show to restart. Sometimes I give up and reopen the app and start the show no problems. Secondly, when I watch a series it doesn’t keep track of the last episode I am watching. At the top it ALWAYS says “Continue watching episode 22” regardless of whether or not I’ve recently been watching episode 22.
Noooo!!! Loading...
by MommyRobert on 2018/11/25 16:48
This app is amazing and I love that you can watch videos and tv shows, but something horrible is happening to this app. I was finishing a season of just add magic, and I was on the last episode of this season. As I was opening up the app, it glitched. So I was just like okay, no big deal, just a glitch. Then I went back to the screen. Load load load. I sat there for ten minutes straight, waiting for it load up so I can watch the video. No video. To go along with this, the app has some quality control bugs, and these issues need to be fixed. I love the idea of bringing this to an app, but please take this rate into consideration. Thankyou.
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All Versions
5.0
2,221,602 total
 5
1,884,990
 4
239,951
 3
54,555
 2
15,600
 1
26,506
Current Version (8.20)
5.0
2,174,120 total
 5
1,857,739
 4
232,938
 3
51,582
 2
12,816
 1
19,045
Version History
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