Screenshots
Keyword Volume Hits KEI Rank
ural airlines
15.13
125
6
sprit airlines
32.05
98
3
copa do mundo
31.75
59
3
google flights
33.12
51
airline apps
17.05
45
18
tabela copa
29.37
39
2
club travolta
0.00
28
copa toon
67.32
27
vuelos baratos
46.75
22
2
panama gps map
0.00
8
copa
43.86
1
copa airlines
326
1
Search Visibility
App name
copa Airlines
Description
Your copa Airlines App, your travel companion Welcome to our Mobile App, in it you will find an improved travel experience with quicker access to your flight details. Here are some of the features you can enjoy: BOOKING Search and book your next trip easily with our renewed shopping experience. Once you complete your booking, your trip will be automatically added to the My Trips section. MY TRIPS Keep track of your upcoming trips, view all the details and updates of your flights, and access useful functionalities at the right time, such as: • Seat selection and purchase • Check-In • Baggage Allowance • Upgrade list • Standby list You can also complete your traveler information in advance to speed up your Check-In process, pay for the reservations previously booked with PriceLock, and request an upgrade to Business Class. CHECK-IN In a few simple steps, you can save time at the airport by doing check-in from the comfort of your home. You can access your boarding pass whenever you need it directly in the app. CONNECTMILES Log in to your ConnectMiles account to sync your associated trips to My Trips, review your award miles balance, status qualification for next year and latest activities. Also, get quick access to your ConnectMiles card. If you are not a member yet, you can join right from our mobile application. FIND MUCH MORE Other functionalities of our Mobile app are: • The ability to receive relevant notifications of your trips. • Being able to track the flight status of any flight. • Easy access to our Information Center and Reservation Center • The possibility to explore our Entertainment page to read our digital magazine, Panorama of the Americas, or access the In-Flight Entertainment*. *Our In-Flight Entertainment system is only available on copa Showpass enabled aircraft.
Unable to find flights that can be found on Copa’s website
by Retmen_1 on 2021/08/03 20:22
Although it worked several times, it can no longer find me the route to a certain place.I searched many times before and now when I try to search for the same flight on the same day as before, it is just not there.This app is terrible.In fact, for no other place can I find flights.The app basically crashed and I tried reinstalling but that failed too.Awful app
Bad Airline grossly
by michael8812 on 2021/07/01 22:02
I don’t recommend this airline they cancel my flight four timesAnd I apply for refaund and I have to wait 8 weeks and also I travel with my pet and they don’t let me pet fly they liar they always liar to peopleThey just want just you money
Don’t bother
by dafer19 on 2021/03/04 00:31
If you can use another airline do it This one cost me 350 that I never get back The worst customer services in the history I hope you find another airline and have a nice trip
No conecta
by Andy Sarmiento on 2021/02/22 03:39
Bajé el app para poder usar el sistema de entretenimiento abordo. Sin embargo no tiene datos cuando está conectado al wifi del avión. Además se congela el app y toca cerrarla. Me ha pasado en varios vuelos y sigue sin funcionar en iOS. Noto que los pasajeros con Android sí lo pueden usar. Esto no sirve.
Repeated Freezing
by PerryR on 2021/02/16 11:01
Several sub-forms freeze the app permanently. Such as “Entertainment” and “Seat Selection.”
Beyond horrible
by sgwurb on 2020/12/25 23:05
Tells me my flights don’t exist, hangs and crashes regularly, doesn’t save updates. Pretty much everything you need to rely on for a large international flight, completely not dependable and causes panic. Phone follow-up for hours to make sure all is ok (has happened multiple times).
The app never works.
by Lucas Nickolas on 2020/11/23 02:09
It does not allow you to check in. Nor make changes. It always says to call. That’s a 60 minute phone call. Make sure to charge your battery before calling and good luck!!
Not a Millennial App
by Mr.CRivera on 2020/04/19 06:39
COPA app has fail terribly with this app. Mobile apps are meant to offer better customer experiences and professional business options by taking full advantage of mobile device capabilities. For example I didn’t know Copa flew to Boston Massachusetts or Cancun Mexico, but how could anyone know when there’s no marketing to allow the user to plan their next flight with Copa and not with Delta Air lines. Perhaps COPA can learn something valuable and be inspired by using Deltas Airlines App in order to upgrade the Copa App that seems to have been designed by a HighSchool Student using a free app developer software. Copa is not a Millennial App
Disfrútalo
by princessa gloria on 2020/04/04 23:12
Copa airlines, muy segura para viajar. Los asientos bien confortables y limpios. El personal muy amable y educado, siempre están pendiente de que todos estén contentos. Si necesitan ayuda o algo urgente lo atienden enseguida. La comida excelente. Los precios económicos. Y lo mejor es que siempre están a tiempo. Por lo general antes de la hora prevista. A cualquier persona que quiera viajar a cualquier parte de Sud América les recomiendo. Mi familia y yo especialmente siempre viajo en COPA AIRLINE.
Sleek and functional
by anastasb on 2020/03/04 02:34
I’m surprised to see such a low rating. The app worked perfectly for me and it’s very sleek and fast on top.
Good service!
by Carolina Hoffman on 2020/01/18 12:40
I recently booked a flight, but did it for the wrong date. The airline worked with me and was SO very helpful. I don’t remember who I spoke to but I have never gotten such fast and efficient service from any Airline.
Poor
by RabbitNacho on 2020/01/03 17:57
Not very functional. To the point where you cannot use the app unless yoy update the latest version. Why is this a problem? I am on limited data., at the airport trying to board the plane. I cannot use the app 🤦‍♂️
Upgrade list
by Calish2 on 2019/12/21 09:45
New version looks much better, Still need to add the option to see the standby list for upgrades.
Was this tested?
by Jimmyswank on 2019/12/07 19:05
If your flight lands in the morning of the next day, it says “completed” and you are unable to retrieve your boarding pass or any details of your flight. Also, very little functionality available. No seat assignments, boarding pass wouldn’t retrieve...
El total de millas acumuladas es incorrecta
by JaguarPlays128 on 2019/11/11 11:14
Hola. Tengo estatus Presidential y comencé a notar que después de viajar; y aún cuando puedo observar las millas acumuladas en de los segmentos (View Activities); la sumatoria de millas total no coincide con la realidad. Si me voy al sitio web, pasa lo mismo en la página principal de Connect Miles; pero si me voy a “Mi cuenta”, allí si aparece el número real. El número que aparece en el total es incorrecto; porque muestra un número menor al real. En mi caso; veo un retraso de millas de un viaje ida y vuelta.
Much better!
by Captain Fava on 2019/11/09 12:01
I think the new version looks and works better than the precious. I have had zero problems except for the boarding pass not showing up on my lock screen anymore. And yes, all my settings are correct, I think the problem is with the app’s location services: in fact the app doesn’t even appear in the location services list. 🤷🏻‍♂️
Basic
by Antonio Brasília on 2019/10/14 21:18
The good thing is that it provides basic information about booked flights, and apparently, allows check-ins to be made. It however is very basic, and does not provide for changes in bookings, not even seat bookings.
Needs rework
by Nmrteck on 2019/09/21 14:38
Errors with both IOS and Android. Even though correct destinations are selected in search it looks from PTY to destination after first attempt and cannot ever change even by restarting the App. Not able to book what I need. Sad a decent airline had such a malfunctioning app.
Terrible
by Adrianmiami on 2019/09/20 16:57
I actually wanted to go for Top Status on that Airline. They are even too stupid to add manually Business Class Miles. If you need stg online there is no way to re establish a password without calling them. As efficient as tneir Banana Republic. No thanks. Going for a decent Airline ...and App
So behind other apps
by Katslyn on 2019/09/06 16:38
You can’t do much with it except view flight details. Unable to update a reservation such as seat change. Very basic
Major problems!!
by ✌🏻✨✈️ on 2019/08/28 05:13
This app is horrible! I have been trying to check into it for the past 2-3hours; tried changing passwords, checked everything multiple times etc but it still says the login information is invalid even though when logging in via the website there is no problem. I have 2 flights next week and instead of helping, this app just stresses me and my family out. This is not the first time this happens!!! They really need to fix this app!!😡
So bad it hurts
by Dr. Vibes on 2019/08/12 02:48
This app is nonfunctional. Spare yourself the frustration. Do not download this app
Not working from App Store
by Curlygirl1966 on 2019/07/25 22:12
Just downloaded the App to my iPad and told I was a bot or super user. Same on the website from my iPad. Not good when looking to book flights
Can’t set up account
by Art peaches on 2019/07/11 21:58
I’ve been trying more than 30 minutes on the App to join Copa for my upcoming flight to Panama. Gave up the app freezes and has two many errors. Multiple times I closed the app down and tried to join again I encountered the same problems.
Horrible
by ʜɛყ on 2019/07/10 21:18
Never works or connects to server. I have tried on iPhone and ipad
This app is useless
by 231625 on 2019/07/07 13:23
Every time I try to book a flight to Panama via my cell phone, the app freezes. This makes the app absolutely totally useless.
Software update
by leearasmis on 2019/06/03 21:16
Please update your software it’s not working , was not able to book a ticket , thank you .
Buggy, glitchy, super slow, unresponsive.
by estracar on 2019/05/14 23:10
This app is a waste of money and developer time. It’s good for nothing. I don’t think anyone has ever been able to actually book a flight here. I’m going to buy a laptop to do it on the web.
Can't even login
by Ac319425/=,.-m on 2019/04/22 17:09
Totally a trash
In flight entertainment didn’t work
by Simone Anne on 2019/03/04 09:39
I could watch all of the previews that I wanted and check how much longer I had on my seven hour flight, but I couldn’t watch any movies (I could watch the ~five Latin artistic movies). Just got a loading circle. Restarted my phone, quit and reopened the app. Nothing. Never worked the whole time. I have the latest version of the app. Sooooooo frustrating on a long flight.
Stop wasting my time
by JEGL on 2019/02/10 23:02
Christ .... I’m already in your frequent flyer program. You have all my data so why they hell do you require I enter my DOB, my passport #, etc. every time I try to check-I’m with this app. Aaaaaaarrrgh!!!
Good app
by WilliamVincent on 2019/01/22 17:46
Works as it should, good app
Doesn’t work
by ynescfgbsh on 2019/01/13 00:25
It doesn’t work at all!!! You can’t do anything!!! Gets stuck every click
Can't create an account
by Jeleonard87 on 2018/11/25 20:11
My partner and I have tried to create accounts multiple times. Going through entering all I formation, I get to the very last step to accept terms and conditions... Bam 'error when processing your request'. I tried their support with no prevail. Side note: We have been miserable flying copa and the app as well. No one ever can provide any assistance or takes accountability with copa.Personally never using them again.
I wanna cry !!!
by Fufango on 2018/11/01 00:47
The worst app that I ever used
Check in does not work
by Shesseder on 2018/06/25 16:09
We were 3 passengers. The app reserved 1 seat for the 3 of us! When we got to the airport, they said they couldn’t give us seats together because the flight was full, even though we checked in the day before. So they separated us. They wanted our child to sit with strangers! I’m never going to use this app or this airline again.
Useless
by Paco45-lk on 2018/06/16 11:33
After logging in, doesn’t sync with the account so no bookings are showing up. Tried to add it manually but server malfunction. So what is the purpose of this app?
Updates erase everything
by fabio.solis on 2018/04/03 15:43
Every time that COPA updates the app erases all my reservations!
Sí necesitan ayuda aqui estoy yo.
by El Panameño ayudador on 2018/03/08 23:03
Where do I began, this app needs a good software update. The longer they let this problem go on of glitches and Freezing, the more there going to miss out on customer's buying tickets. Every time I try buying a ticket threw here to go to my beloved country of Panama it glitches and freezes. Trust from a Panamainian to a Panamainian company you guys really need a good update. Another problem bis when the customers are on the flight they cannot access the on flight entertainment that this app has to offer which leaves customers disappointed. Let me know Copa airlines if you need a software developer I can help you out and we cab start making some good revenue for the company.
The worst app to travel
by CristinaIpad on 2018/03/01 05:42
It’s incredible, I try to have access to my mobile pass boarding and I can’t ! Why? You such as a big company should invest more in this!
Keeps freezing and closing
by DKSUR on 2018/02/24 17:44
For the past few weeks, it has been erroneous continuously - it keeps freezing and even closing on me while trying to do web check-in...; i’ve reinstalled it to no avail - same problem! please fix the bug!
ROOM FOR IMPROVEMENT
by Skinny Jeruel on 2018/02/15 02:36
This app is horrible. I try to book a flight and all I can do is see a list of flights. The app tells you to choose a flight but when I press on the flight I prefer, nothing happens. This is very disappointing for a major international airline.
Worthless
by Mawibe on 2018/01/04 23:43
Trying to enter a trip is slow and continues to loop back to the beginning . After finally getting the trip loaded it took forever to check in through the app. So I checked in on website. Came back to app the load boarding pass into Apple Wallet and continuously says they are having server problems almost 24 hours now . In this technical day and age, it’s amazing an Airline would have such a bad app. Will delete and stop wasting time.
Use the website no this app
by YolyWhit on 2018/01/03 16:38
Is better to use the website than the app, this app is very slow, your trips doesn't show in the app but you can see it at the website. It is just bad.
Subpar: glitchy, multiple same data entry, frustrating
by Jkarlg on 2017/10/03 06:11
While making an international trip, I spent over an hour on each leg trying to check in. The app would freeze, reset, and not allow me to check in. My profile has all my traveling info, but the app would keep asking me to re-enter all my info again (passport no, valid thru date, country of residence, etc.). Incredibly frustrating, especially when other airlines have amazing and intuitive apps. Overall, extremely poor customer journey. I suggest they take a look at AA's or Delta's app. They're simply far, far superior to Copa's app. I do. It recommend this app. Spare yourself the hassle.
Inoperancia!!
by R@dr!g@ nogayork on 2017/08/25 12:28
No permite el uso porque requiere actualizar la aplicación, pero esta no esta disponible para su descarga
APP not connected to anything
by Chupacabra507 on 2017/08/09 18:00
You can log into this nIce looking APP with your connect account. Other than your name, nothing is there. You have to manually add future and past trips by entering reservation numbers. This is basically a glorified web page!
Total P.I.T.A.
by Shak Atac on 2017/07/12 03:53
Every flight you need to call COPA, then input most of your info again. It's easier to stand in line and let the agent input the info.
Nueva versión mejorada
by rcreyes37 on 2017/07/05 12:23
Tengo que felicitar al equipo de copa porque esta aplicación representa una mejora importante!
Compras
by Aaasasasssss on 2017/06/08 03:31
Deben de actualizar la aplicación para comprar boletos y aplicar el descuento de jubilados
The worst
by Nayka3ace on 2017/04/23 22:35
What a completely useless app! Very frustrating when you're trying to log on with your correct username and password and the error message says it's incorrect. I just deleted it. Not worth it.
Timetables?
by Jutiapa33 on 2017/04/19 17:17
I haven't looked at this app for a while, but couldn't you at least see the timetables before? As it looks now, this app is absolutely useless. What is going on with you guys?
App
by ViviTrunk on 2017/03/23 15:46
I have been trying to my moms information coming from Brazil and nothing works at all, I click and closes!!! Please fix this bug for iPhone
Not good!!
by cerebro2k on 2017/02/28 18:22
App is extremely limited and the little it has, doesn't really work all the time, copa is a good airline but not their app.
Ineficiente
by chapaleto on 2017/01/24 00:49
Comparado con los otros canales de copa es bastande deficiente
Check in
by Christianlozano02 on 2016/12/27 04:12
😑 tried all day to have my ticket on wallet, but never worked, thank you 😑
Comprar
by cosqui3000 on 2016/12/22 18:06
Ya es hora que se pueda comprar boletos aéreos desde la app. Actualicen
Useless airline, useless app
by DeepHouse2015 on 2016/11/13 03:26
Using this app means one has to actually fly Copa
Desconectada de star alliance
by j0l0p3 on 2016/11/08 13:45
Desde la app no puedo ingresar el número de viajero frecuente de otra aerolínea del grupo. Si quiero hacer esto me toca por la web. Es muy básica y no envía actualizaciones al boarding pass, tengo que igualmente estar pendiente de las pantallas. Le falta mucho por mejorar
Good update but...
by Corwim on 2016/08/20 22:49
Good update but you still can't buy tickets, redeem miles and get information on Copa Club locations to mention a few.
Easy to use
by Andreschavezb on 2016/08/06 13:30
It works perfectly when trying to check in.
Imposible to download from App store
by Alejo Panama on 2016/06/18 21:40
I've trying for days to download it from the App store. Is this app for iPhone 6 as well? Impossible to install it.
Não abre no iPad
by Ebeltrao on 2016/05/26 22:22
Não abre no iPad
Fatal no permite dos apellidos
by jmartinez314 on 2016/05/13 17:27
Que mal hecha esta, es una aplicación hechas por americanos en donde no existen los dos apellidos.
Excelent New version
by Gosho on 2016/05/10 00:44
Vast improvement over prior app. Functionality is improved , now it's time to work to speed.
A waste of time
by fportuguez on 2016/04/20 05:23
Why did you publish an App that makes people waste their time? I gave up trying to put my boarding pass on wallet app.
Horrible Copa
by serdnaollitsac on 2016/03/29 20:07
This is the worst app ever. It's embarrassing that Copa has this app. Mr Motta and Co. should do something about it instead of being this cheap.
Kinda embarrassing for the company
by G--Reg on 2016/02/20 20:38
They shouldn't have released any app at all until it actually performed a useful function. I hope that this does not foreshadow my upcoming travel experience with Copa Airlines. Please invest $10k and two weeks into app development and become a modern-day airline/company. Then email me when you're done. Thanks! :)
Useless sh*%#
by Jel1245 on 2016/02/06 06:00
Does not Work at all. Pretty embarrassing app
Rubbish App
by LauKirk on 2016/01/14 20:51
Great airline! Terrible app! Online services and digitalization is evidently not part of copas strategy, so why bother at all? Downloading is a waste of time and can only disappoint.
Worst app !
by behniar on 2016/01/02 02:26
Not even has the basic resolution and ratio for iPhone, what a shame ...
Just for checking in...
by Mammal on 2015/12/21 19:05
...but even after checking in, airline doesn't accept digital boarding pass at the airport. App and in-person service takes you back at least 15 years. Not optimal.
Great flying experience - horrible online experience
by HugoVT on 2015/11/24 04:21
This app is the worse I've seen. Won't let me do web checking after several tries and it is constantly saying that is offline even though I'm connected.
By far the worst app I've ever used
by Cubatbay on 2015/11/13 04:20
Can't get the app to do anything. Every click results in a long idle or error message. It's not even possible to view an existing reservation...only to retrieve boarding passes.
Useless app
by Marcelo1232GB on 2015/11/07 04:44
It's practically a web page in an app, with an old-fashioned interface. I don't understand why this app hasn't got updated.
Hope they don't maintain their planes like they maintain their app
by Dagra83 on 2015/10/07 03:19
Really? It's better not to have an app at all than to have something like this for your customers.
Worst app ever
by Uset27 on 2015/09/24 16:40
Nothing that hasn't been said by other reviewers- it shows Copa doesn't care as this appears to be made by a child or someone in a rush. Compared to other airlines this is extremely bad. Shame on them!
Es un sitio web en un App
by drojasmCR on 2015/09/02 17:51
Pero al menos esta vez me funciono, y mucho mejor que el sitio movil y el de desktop
Terrible Airlines App:-( half star!
by rayliu888 on 2015/08/15 14:55
I know the urgency to get it up and running, but it needs so much more improvements. Please work and update. Copa is a great airline.
Useless!
by EdicitaK on 2015/07/27 07:18
Does nothing!
Great airline ... Terrible app
by Golfer Unseen on 2015/07/01 17:01
Enough said
Pena ajena
by Kk1994b4 on 2015/06/03 03:20
Mejor no tener app que tener esto. Dios mio que pena
Outdated app
by Jairo_lopez on 2015/05/18 21:54
No passbook integration, boarding pass on a email link, and no saved boarding passes. This app is a thing of the past
Disaster!
by Rodargento on 2015/05/10 18:06
Worst App ever. No passbook integration. I wasn't able to load the boarding pass. Useless!
Useless
by pzawadzki on 2015/05/06 22:00
The worst airline app ever. Only the basics of the basics functions, not passbook integration….
le falta
by RonnyRomero on 2015/04/25 00:57
- mapa de las terminales y ubicacion de sitios de interes (salas star alliance, servicio al cliente, baños, salidas, transportes, seguridad, bancos y cambio de moneda) - reserva de vuelos y compra de boletos, compra de ascenso de clase, compra de tickets para salas VIP - lista de espera para vuelo y para ascenso de clase por status elite - status y registro de viajero connect miles - que el boarding pass vaya a passbook y tenga geolocacion con la puerta que corresponda - apple watch
Cannot get it to start
by FrequentFlyer2Haiti on 2015/04/21 18:03
I've tried for minutes to open the app and it crashes every time. Restarted my device, closed all other apps, useless! This one is getting deleted
Worst Airline App Ever
by Radman991 on 2015/04/16 14:42
I would have to say this app is basically useless. It doesn't store your flight information like other airline apps. You therefore can't see any details of your upcoming flight on this app. Also, I just tried to check in with the app. After 20 tries I gave up. Told me each time check info I submitted. Went on my home computer and checked in on first try. Also forget getting your boarding passes here. Despite being checked in this app has no idea I'm on the flight. I can't believe someone would put out an app as useless as this one.
Tiene un error la nueva versión
by caminoakona on 2015/02/21 11:44
No deja actualizar
Buena mejora, falta ajustar.
by 3RN3ZT on 2015/02/14 14:45
Al ingresar mi correo, me salen pases de abordar de otras personas, los míos no aparecen por ningún lado.
No trabaja!!
by Jim Gay on 2015/02/09 12:50
Simplemente no trabaja! Todo bonito en la pantalla pero ni recibes los correos con tu pase de abordar, ni puedes hacer web check in ni nada. Perdida de tiempo. Hay que actualizar para que funciones como debe ser. Lo único que hace es darte la información de los vuelos. Eso es todo! Lo principal que es tener tu boleto aéreo no lo hace!
Useless
by Guillermolizasoain on 2014/10/28 21:45
Keeps on crashing Registration website doesn't work
Update to iphone 5
by Reader77777777 on 2014/08/02 16:52
Still in 4s and below screen size. By 2014, apps shouldn't be this behind.
No tiene PassBook!!
by Eddy01020304 on 2014/07/20 03:31
Porfavor agregarlo a Passbook. El app le hace falta mejor integracion con los datos. Poder registrar un usuario y pasar info a passbook! Este app debió estar en passbook mucho tiempo atras.
Necesidad de Actualizat
by Kenancho on 2014/06/16 05:29
Me parece que es una buena aplicación, pero deben de Actualizarla para optimizarla con el iPhone 5 e integrarla con Passbook
Useful!
by thewaterbaby on 2014/05/24 02:35
This app is very useful if you fly with Copa. What i love most is their mobile boarding pass feature.
👎👎
by .........,,,,,,,,,,, on 2014/05/22 12:25
Nunca me ha funcionado. Quisiera ver una app mas similar a la de United. Passbook Automatic check in Mejor aparencia Mas facil de usar Tiene para ver tu Mileage plus Es muy importante que no se queden atras en technologia
No sirve
by dauffret on 2014/05/15 15:05
Tengo un vuelo pendiente al momento de escribir esto... Esta app no encuentra nada, no tiene integracion al passbook... Espero que la proxima version este adaptada al ios 7(y 8?) y aparatos mas grandes (iphone 5 -6)
Mucho mejor
by AAA1965 on 2014/04/03 04:38
Llevar registro de viajero frecuente y descargar boarding pass en el APP pass book y estamos listos.
Stop wasting my time
by JEGL on 2019/02/10 23:02
Christ .... I’m already in your frequent flyer program. You have all my data so why they hell do you require I enter my DOB, my passport #, etc. every time I try to check-I’m with this app. Aaaaaaarrrgh!!!
Sí necesitan ayuda aqui estoy yo.
by El Panameño ayudador on 2018/03/08 23:03
Where do I began, this app needs a good software update. The longer they let this problem go on of glitches and Freezing, the more there going to miss out on customer's buying tickets. Every time I try buying a ticket threw here to go to my beloved country of Panama it glitches and freezes. Trust from a Panamainian to a Panamainian company you guys really need a good update. Another problem bis when the customers are on the flight they cannot access the on flight entertainment that this app has to offer which leaves customers disappointed. Let me know Copa airlines if you need a software developer I can help you out and we cab start making some good revenue for the company.
Subpar: glitchy, multiple same data entry, frustrating
by Jkarlg on 2017/10/03 06:11
While making an international trip, I spent over an hour on each leg trying to check in. The app would freeze, reset, and not allow me to check in. My profile has all my traveling info, but the app would keep asking me to re-enter all my info again (passport no, valid thru date, country of residence, etc.). Incredibly frustrating, especially when other airlines have amazing and intuitive apps. Overall, extremely poor customer journey. I suggest they take a look at AA's or Delta's app. They're simply far, far superior to Copa's app. I do. It recommend this app. Spare yourself the hassle.
Not a Millennial App
by Mr.CRivera on 2020/04/19 06:39
COPA app has fail terribly with this app. Mobile apps are meant to offer better customer experiences and professional business options by taking full advantage of mobile device capabilities. For example I didn’t know Copa flew to Boston Massachusetts or Cancun Mexico, but how could anyone know when there’s no marketing to allow the user to plan their next flight with Copa and not with Delta Air lines. Perhaps COPA can learn something valuable and be inspired by using Deltas Airlines App in order to upgrade the Copa App that seems to have been designed by a HighSchool Student using a free app developer software. Copa is not a Millennial App
Much better!
by Captain Fava on 2019/11/09 12:01
I think the new version looks and works better than the precious. I have had zero problems except for the boarding pass not showing up on my lock screen anymore. And yes, all my settings are correct, I think the problem is with the app’s location services: in fact the app doesn’t even appear in the location services list. 🤷🏻‍♂️
Major problems!!
by ✌🏻✨✈️ on 2019/08/28 05:13
This app is horrible! I have been trying to check into it for the past 2-3hours; tried changing passwords, checked everything multiple times etc but it still says the login information is invalid even though when logging in via the website there is no problem. I have 2 flights next week and instead of helping, this app just stresses me and my family out. This is not the first time this happens!!! They really need to fix this app!!😡
Worthless
by Mawibe on 2018/01/04 23:43
Trying to enter a trip is slow and continues to loop back to the beginning . After finally getting the trip loaded it took forever to check in through the app. So I checked in on website. Came back to app the load boarding pass into Apple Wallet and continuously says they are having server problems almost 24 hours now . In this technical day and age, it’s amazing an Airline would have such a bad app. Will delete and stop wasting time.
Good service!
by Carolina Hoffman on 2020/01/18 12:40
I recently booked a flight, but did it for the wrong date. The airline worked with me and was SO very helpful. I don’t remember who I spoke to but I have never gotten such fast and efficient service from any Airline.
In flight entertainment didn’t work
by Simone Anne on 2019/03/04 09:39
I could watch all of the previews that I wanted and check how much longer I had on my seven hour flight, but I couldn’t watch any movies (I could watch the ~five Latin artistic movies). Just got a loading circle. Restarted my phone, quit and reopened the app. Nothing. Never worked the whole time. I have the latest version of the app. Sooooooo frustrating on a long flight.
Check in does not work
by Shesseder on 2018/06/25 16:09
We were 3 passengers. The app reserved 1 seat for the 3 of us! When we got to the airport, they said they couldn’t give us seats together because the flight was full, even though we checked in the day before. So they separated us. They wanted our child to sit with strangers! I’m never going to use this app or this airline again.
Was this tested?
by Jimmyswank on 2019/12/07 19:05
If your flight lands in the morning of the next day, it says “completed” and you are unable to retrieve your boarding pass or any details of your flight. Also, very little functionality available. No seat assignments, boarding pass wouldn’t retrieve...
Beyond horrible
by sgwurb on 2020/12/25 23:05
Tells me my flights don’t exist, hangs and crashes regularly, doesn’t save updates. Pretty much everything you need to rely on for a large international flight, completely not dependable and causes panic. Phone follow-up for hours to make sure all is ok (has happened multiple times).
Sleek and functional
by anastasb on 2020/03/04 02:34
I’m surprised to see such a low rating. The app worked perfectly for me and it’s very sleek and fast on top.
Basic
by Antonio Brasília on 2019/10/14 21:18
The good thing is that it provides basic information about booked flights, and apparently, allows check-ins to be made. It however is very basic, and does not provide for changes in bookings, not even seat bookings.
Can’t set up account
by Art peaches on 2019/07/11 21:58
I’ve been trying more than 30 minutes on the App to join Copa for my upcoming flight to Panama. Gave up the app freezes and has two many errors. Multiple times I closed the app down and tried to join again I encountered the same problems.
Poor
by RabbitNacho on 2020/01/03 17:57
Not very functional. To the point where you cannot use the app unless yoy update the latest version. Why is this a problem? I am on limited data., at the airport trying to board the plane. I cannot use the app 🤦‍♂️
Keeps freezing and closing
by DKSUR on 2018/02/24 17:44
For the past few weeks, it has been erroneous continuously - it keeps freezing and even closing on me while trying to do web check-in...; i’ve reinstalled it to no avail - same problem! please fix the bug!
Upgrade list
by Calish2 on 2019/12/21 09:45
New version looks much better, Still need to add the option to see the standby list for upgrades.
Good update but...
by Corwim on 2016/08/20 22:49
Good update but you still can't buy tickets, redeem miles and get information on Copa Club locations to mention a few.
Terrible
by Adrianmiami on 2019/09/20 16:57
I actually wanted to go for Top Status on that Airline. They are even too stupid to add manually Business Class Miles. If you need stg online there is no way to re establish a password without calling them. As efficient as tneir Banana Republic. No thanks. Going for a decent Airline ...and App
ROOM FOR IMPROVEMENT
by Skinny Jeruel on 2018/02/15 02:36
This app is horrible. I try to book a flight and all I can do is see a list of flights. The app tells you to choose a flight but when I press on the flight I prefer, nothing happens. This is very disappointing for a major international airline.
So behind other apps
by Katslyn on 2019/09/06 16:38
You can’t do much with it except view flight details. Unable to update a reservation such as seat change. Very basic
Buggy, glitchy, super slow, unresponsive.
by estracar on 2019/05/14 23:10
This app is a waste of money and developer time. It’s good for nothing. I don’t think anyone has ever been able to actually book a flight here. I’m going to buy a laptop to do it on the web.
Bad Airline grossly
by michael8812 on 2021/07/01 22:02
I don’t recommend this airline they cancel my flight four timesAnd I apply for refaund and I have to wait 8 weeks and also I travel with my pet and they don’t let me pet fly they liar they always liar to peopleThey just want just you money
The app never works.
by Lucas Nickolas on 2020/11/23 02:09
It does not allow you to check in. Nor make changes. It always says to call. That’s a 60 minute phone call. Make sure to charge your battery before calling and good luck!!
Don’t bother
by dafer19 on 2021/03/04 00:31
If you can use another airline do it This one cost me 350 that I never get back The worst customer services in the history I hope you find another airline and have a nice trip
Use the website no this app
by YolyWhit on 2018/01/03 16:38
Is better to use the website than the app, this app is very slow, your trips doesn't show in the app but you can see it at the website. It is just bad.
The worst app to travel
by CristinaIpad on 2018/03/01 05:42
It’s incredible, I try to have access to my mobile pass boarding and I can’t ! Why? You such as a big company should invest more in this!
Useless
by Paco45-lk on 2018/06/16 11:33
After logging in, doesn’t sync with the account so no bookings are showing up. Tried to add it manually but server malfunction. So what is the purpose of this app?
Not working from App Store
by Curlygirl1966 on 2019/07/25 22:12
Just downloaded the App to my iPad and told I was a bot or super user. Same on the website from my iPad. Not good when looking to book flights
This app is useless
by 231625 on 2019/07/07 13:23
Every time I try to book a flight to Panama via my cell phone, the app freezes. This makes the app absolutely totally useless.
Software update
by leearasmis on 2019/06/03 21:16
Please update your software it’s not working , was not able to book a ticket , thank you .
Doesn’t work
by ynescfgbsh on 2019/01/13 00:25
It doesn’t work at all!!! You can’t do anything!!! Gets stuck every click
Updates erase everything
by fabio.solis on 2018/04/03 15:43
Every time that COPA updates the app erases all my reservations!
Repeated Freezing
by PerryR on 2021/02/16 11:01
Several sub-forms freeze the app permanently. Such as “Entertainment” and “Seat Selection.”
Good app
by WilliamVincent on 2019/01/22 17:46
Works as it should, good app
Horrible
by ʜɛყ on 2019/07/10 21:18
Never works or connects to server. I have tried on iPhone and ipad
Can't even login
by Ac319425/=,.-m on 2019/04/22 17:09
Totally a trash
So bad it hurts
by Dr. Vibes on 2019/08/12 02:48
This app is nonfunctional. Spare yourself the frustration. Do not download this app
I wanna cry !!!
by Fufango on 2018/11/01 00:47
The worst app that I ever used
Worst Airline App Ever
by Radman991 on 2015/04/16 14:42
I would have to say this app is basically useless. It doesn't store your flight information like other airline apps. You therefore can't see any details of your upcoming flight on this app. Also, I just tried to check in with the app. After 20 tries I gave up. Told me each time check info I submitted. Went on my home computer and checked in on first try. Also forget getting your boarding passes here. Despite being checked in this app has no idea I'm on the flight. I can't believe someone would put out an app as useless as this one.
Easy to use
by Andreschavezb on 2016/08/06 13:30
It works perfectly when trying to check in.
Excelent New version
by Gosho on 2016/05/10 00:44
Vast improvement over prior app. Functionality is improved , now it's time to work to speed.
You need to retype your info every time
by MotoPixman on 2013/03/12 05:52
Every time you need to check in the app will require to re enter some of your personal information. Same thing for sending your boarding pass by email. You will have to re enter your address every time!
Good start, bare bones
by ChepitoCR on 2012/08/04 02:17
Not a bad first-time app for Copa, you can check in, check flight status, schedules and get your boarding pass, but that's about it. You need to use their full HTML site to get advanced features. I like it but I won't give it a higher rating until it improves.
Kinda embarrassing for the company
by G--Reg on 2016/02/20 20:38
They shouldn't have released any app at all until it actually performed a useful function. I hope that this does not foreshadow my upcoming travel experience with Copa Airlines. Please invest $10k and two weeks into app development and become a modern-day airline/company. Then email me when you're done. Thanks! :)
APP not connected to anything
by Chupacabra507 on 2017/08/09 18:00
You can log into this nIce looking APP with your connect account. Other than your name, nothing is there. You have to manually add future and past trips by entering reservation numbers. This is basically a glorified web page!
Useful!
by thewaterbaby on 2014/05/24 02:35
This app is very useful if you fly with Copa. What i love most is their mobile boarding pass feature.
Great flying experience - horrible online experience
by HugoVT on 2015/11/24 04:21
This app is the worse I've seen. Won't let me do web checking after several tries and it is constantly saying that is offline even though I'm connected.
Rating Trends
0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,1,1,1,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0
All Versions
3.0
317 total
 5
106
 4
37
 3
24
 2
30
 1
120
Current Version (10.1.70)
3.0
237 total
 5
97
 4
33
 3
18
 2
20
 1
69
Version History
More...
Keyword Volume Hits KEI Rank
ural airlines
15.13
125
6
sprit airlines
32.05
98
3
copa do mundo
31.75
59
3
google flights
33.12
51
airline apps
17.05
45
18
tabela copa
29.37
39
2
club travolta
0.00
28
copa toon
67.32
27
vuelos baratos
46.75
22
2
panama gps map
0.00
8
copa
43.86
1
copa airlines
326
1
panamá apps
0.00
copa america
0.00
copa del rey
0.00
the panama deception
0.00
copa anerica
0.00